Bought the Duet front loader washer and dryer. Nothing but problems and repairs. When I decided to throw in the towel and buy new machines my repair man convinced me to buy Whirlpool again - Cabrio. Said they are amazing. Love them except the holes in my shirts. I bag my delicates but apparently I have to bag everything. So sorry I bought them. There was a day when you could count on Whirlpool. Replacing my crappy Whirlpool gold refrigerator right now too. Hoping LG will be better. Already replaced my Whirlpool dishwasher. Went to Maytag. This company has gone downhill. My mom had these appliances for 20 plus years - I spend thousands and cant get 5 years!!! Dont buy Whirlpool!

EveryDay Care? Every day I hope the part needed to make my new Whirlpool refrigerator work again is delivered so it can be repaired. I bought it in December and since then the WRF992FIFM has had the ice maker fail and need replacement and the fan unit in the refrigerator went out 2 days later. It has been nearly a week now and I am using dry ice to keep my refrigerator cold enough to store some food. The authorized repair service did not have the part and Whirlpool is shipping it directly to me but I do not know when. No tracking info, nothing. Three days and no delivery. Then I must call the repair service back to schedule yet another appointment to install it. Meanwhile, I am paying $13.00 to $20.00 per day for dry ice, not to mention the time I had to take off of work for three service calls - for an appliance I took delivery of on December 21st! Less than 2 months. I am finding out quickly that Whirlpool is very generous with apologies and stingy with results. I should have checked the Whirlpool FB page before making my purchase. But they sure are quick to try and sell you the extended warranty. I am developing a whopping case of buyers remorse.

I regret buying this washer. No complaint about the dryer but this washer has been the worst investment I have ever made. My clothes gets tangled up - seems like theyre not as clean as with my old washer which by the way I still have. I wanted a bigger set because I hated spending days off doing laundry but I spend as much time rewashing again and getting clothes untangled.

Purchased top loading Whirlpool Washer WTW5000DW0 10/12/2015 at Best Buys, first no agitator machine for us. Two weeks later I call for repair service because of the noise from tub. Explained in other reviews as earthquake or jet engines. The machine is in the garage and can be heard through the walls into the house. Repair tells this is normal for the machine and it must be our first none agitator machine.I then purchased a extended warranty policy through Whirlpool. 12/13/2016 machine no longer washing clothes. Call Whirlpool for service. Repair came out 01/17/2017 (a month later). Washer plate had to be replaced. The gear was completely shredded. Not in stock, waited 2 weeks to get repaired. Tension springs on outer tub replaced at same time. Was told the excessive grinding and bumping of the tub was not the reason for the gear shredding.06/30/2017 same problem, I set a repair date 07/01/2017 between 8:00 a.m. and 12:00 p.m. No one shows and no call. I call Whirlpool and they are sorry and set the appointment the same day for before 5:00 p.m. No one shows our calls. I call back. Already closed. I call the next day. Sets a new date 07/05/2017, 8:00 a.m. to 12:00 p.m. Same problem. I called back speak to a supervisor who says hell get to problem and find out whats wrong. Sets a new date 07/08/2017 8:00 to 12:00 p.m. 07/07/2017 I get a call after 5:00 p.m. that the repairman is not available and can we reset for 07/13/2017. I hung up and called back the next day and spoke to a supervisor I had previously spoke with. He called an outside repair company that Whirlpool uses in this area. New date 07/12/2017. Repairman shows and I explain the washer plate was loose again and I smelled metal burning. I had told my wife to continue to use the machine to wash the clothes. The repairman tells me I voided the warranty by doing this. Im standing in the garage while he has his head in the machine trying to get the washer plate out. He shuts the lid and turns the machine on wash/spin says the machine is ok. We have an exchange of words and tell him I want to see the washer plate gears. He says he cant get the plate out now and I wasnt there for him to show it to me. This continued until he forced the plate off. He called Tech Support to say I voided the warranty. He told them customer claims loud noises and banging. I asked to speak to Tech but he tells me they dont speak with the customer. I looked at the gears on the washer plate and the transmission. Both had metal shavings. He tells me he is going to do me a favor and replace both. Its supposed to take a week. Wait and see. I have asked for a replacement or money for the machine through Whirlpool. I was told there has to be at least 4 repair requests for the same problem and the repairman has to determine that there is a problem or that its a lemon. I will not recommend or purchase another Whirlpool product.

I purchased a Whirlpool Washer/Dryer set in June 2014. Yesterday, Sept 9, the motor stopped working. The machine was on but nothing happened. Called the repairman who said the motor burned out and had to be replaced at a cost of $180 plus $75 for his labor. I paid around $400 for it a little over a year ago and now I have to pay $255 to get it repaired which is ridiculous for a ONE YEAR OLD machine. I will never buy Whirlpool again. I should have read the reviews first before buying but I always thought this was a good brand. Lesson learned, never buy Whirlpool.

I purchased Whirlpool Cabrio on 04/06/2017 at Best Buy in Lake Worth. The washer stopped working last month. I went to Best Buy to complain. I was told to contact Whirlpool which l did. Was on the phone for over 2 hours with representatives. Finally l was told a service person will come take a look and tell me whats wrong with it. The service person came after one week out. Told me he has to order parts and it will take a week for the parts to come in. That his company may send some else to come and fit the washer. Meanwhile l took off the day from work.Now today 08/08/2017 the service company that Whirlpool contract with sent another service person with the parts only for him not to be able to repair the washer. He has to order more parts and it will take another week or so. I was so upset called Whirlpool, spoke with two different representatives. All they could say is sorry for the inconvenience that l have to wait until the service person comes out again with the parts. And if he cant fit thats when they will be able tell me if it will be replace. Bottom line is that l will never ever buy Whirlpool products again.

We purchased a Whirlpool over the range microwave WH32L19AS1 just over a year ago. {No we didnt buy the extended warranty.} We were reheating some food in the microwave at noon the other day and the microwave made very loud bang and started to hum really strange. We have since discovered the Megatron or something like that has gone out. Just parts $150.00. So we decided to trash the broken Whirlpool microwave. We did some googling and discovered that there is big trouble with this product.

This has been the worst purchase I have ever made! Within 2 months of it going out of its one year warranty I called (Lowes) to have it repaired. Spent $300 on the first repair to get rid of the jet engine sound AND the oil splatter all over the floor then within one month from that repair it has a F code error and wont finish washing a load. It just stops. I have tried everything from unplugging it to restarting and it just wont work. Now have to wait 1 week for the repairman to come back out (hopefully that warranty of 90 days will be helpful). Do Not Buy this machine!!!

We bought a brand new Whirlpool dishwasher around 2 years ago. Within 13 months it stopped drying dishes, silverware etc. I called customer service told the person what’s going on. Of course the warranty was up, a month prior. She said she would send a service technician out to see why it wasn’t drying. They charge 75$ a hour plus a service fee for coming out. I told her no. She said she would drop the service fee since it was only 13 months old. I asked how long he would be here, she had no idea. I didn’t make the appointment because I felt I shouldn’t have to pay anything because it was only 13 months old.She didn’t agree. Since then it has gotten worse, it doesn’t dry anything, maybe the dishes. I have to put the silverware rack on a towel by and dry the silverware or put it away wet. I’ve bought jet dry a few different ones and no luck. I would not recommend anything from Whirlpool, especially a dishwasher. We have new wood cabinets. The cabinets will get soaked if I don’t put paper towels under them. This is the worst dishwasher I ever owned. Don’t waste your money!!

Got a fridge Friday night setup, and was not cooling as of Sunday still. Called Best Buy who we got it through and they sent someone out first thing Monday AM to look at it. Per the Whirlpool agreement, the first year has to get serviced through them. Finally got a hold of their service support to get someone scheduled to come on site. 11 days later was the earliest appointment, and they just expected me to deal with no refrigerator for 11 days. I asked of other options, what wait times would be after Whirlpool comes out in 11 days to deem it broken and they repeatedly said I cant give you any what if answers for anything. Were no help at all and just expected me to figure out things for at least 11 days on a brand new 3 day old machine that is broken. The absolute WORST customer experience ever and refuse to buy from them again. Thankfully, Best Buy has a return window so were completely returning it and going with a different brand.

My Whirlpool microwave has been serving me for over 20 years. Never a problem. It performs well at all settings. Size is convenient for mounting over range. I recommend highly because of reliability and performance.

I have hated this Cabrio washer and dryer set since the day they were delivered brand new by Best Buy a couple of years ago. The washer does not clean well, often does not spin dry, and leaves some clothes dry after a full wash cycle!!! I have to wash small loads on the deep water cycle to even have a chance at cleaning the clothes. The clothes are so dreadfully compacted and tangled that it takes great effort to birth them out of the washer, unfurl them, shake them, and put them into the next torture machine- the dryer. It is as if Whirlpool intended to build a machine to twist clothing so tight that it requires a bodybuilder to untangle the clothing. Then the items are so incredibly crumpled that ironing has found its way back into my already busy life. Ironing is a massive challenge to the degree of wrinkles in the clothing. The slanted tops are icing on the cake. Cant even pull the clothes out of the dryer to the top of it because they slide right off. Cool.

Whirlpool Dishwasher Quiet Partner III Model #8575637, White - Purchased in 2006. As of July 2013, I can say this is the worst dishwasher we have ever owned. After normal use (once a day or less), the plastic on the front control panel began cracking in the first year, and the button covers have fallen off completely. Dishes were never completely clean (at least not as clean as other dishwashers). Dishwasher leaked out one side and needed repairs. Now it is in need of a new valve, because no water is coming into the inner cavity. Repairman says it is likely that the control board, which is getting moisture into it after losing buttons, etc., will probably need to be replaced soon as well. $300 more to spend on a repair bill. SAD (AND DANGEROUS!) THAT SO MANY APPLIANCES ARE ADDING UP IN OUR LANDFILLS. There should be a LAW requiring appliances to last a certain number of years, and to clearly state their expected life on the appliance when you purchase it. Planned Obsolescence is a common business plan these days, but there must be some control on what is allowed! (I may go ahead and repair this model just because I feel bad adding one more piece of junk to our collective global pile! Sheesh!!) And all those energy star, were so green advertisements? Well, if its soon to be sitting in a landfill, its NOT so green! I am willing to pay more to purchase appliances that will last a number of years, not need many repairs, and function as they advertise... Thank goodness I kept our very first Whirlpool refrigerator - never needing any repairs and still running like a tank out in the garage. (So I know Whirlpool, at least at one time, was able to build a quality product!)

I have spent more money in the last year to fix this piece of crap. So very disappointed!!! I have lost $$ of food because fridge does not cool.. Ice maker is a joke... I am going to call someone out for the 4th time... Costing me a fortune... Very disgusted with this product.

Our microwave is less than 8 months old, hardly used and only for heating items. Besides the point, being under a year old. It began to make noise and pop, spark sounds with the smell of burning wires and promptly stopped working. We called the customer service line and began the long frustrating circle of completely bizarre conversation. Maintaining our belief this is a fire hazard and not wanting it in our home they insist on a repair person coming after trying to sell us Extended warranty, Why would we want Extended warranty when the warranty is NO warranty, it seems, whatsoever. After requesting to speak to a supervisor 3 times. A overly bubbly person comes on the repeat same spiel and to make an appointment for 1 week away from 8am to 4pm to be available for a phone call to make an appointment to see about repair on said fire hazard microwave that is less than a year old. This appointment is made with repair place and they too are confused and noted Whirlpool said this is not covered under warranty, and they too would contact them.Today Whirlpool Canada calls and gives number to repair place to book appointment, Hello we already have one and the frustrating verbal dance continues. 5 minutes after this call the repair place calls, as whirlpool contacted them as well to book appointment, which we both could agree this is the bizarrest situation since we already have an appointment, from their appointment. We keep saying we feel unsafe, this is a fire hazard. Which they completely ignore. This is unacceptable and extremely poor service.

Need to arrange shelves for better storage!!! Ive not had any major problems with it so far!!! I need the rubber seals on the freezer and refrigerator door replaced!!! Other than that its alright!!! Im hoping it lasts for a long time!!!! On disability and be hard to replace!!!

We installed this furnace along with a matching 4ton a/c unit over four years ago. It was installed with a 3 zone computer controlled damper system to separately condition the three floors of our home. This furnace was ideal because it has a dual stage combustion chamber depending on how much demand there is. So besides being 95% efficient, the furnace can run at 70% or 100% heating capacity which saves on utility bills when the whole house doesn't need heat at the same time. It also had a variable speed blower which made start ups and shut downs almost unnoticeable. The blower actually ramps up to speed discreetly and adjusts itself according to the amount of back-pressure it senses. This allows it to respond to varying conditions as each of the 3 thermostats are calling for heating or cooling at different times. And yes here in St. Louis we have had days that require heat on the first floor and a/c on the third floor at the same time. The controller cycles between the two every 15 mintutes. All of these features make it ideal for our 2200sq ft three story brick home(four including the basement where it is installed). This furnace and control system along with new ductwork and dampers were able to replace the two old furnaces and a/c units originally in the home. We haven't had a single problem with it in over four years and would recommend Whirlpool Gold products to anyone I know. If I ever had to do this again in another house I would do exactly the same thing with exactly the same products.

This thing absolutely is total junk. It doesnt clean at all. I have to wash my sons sweaty uniform 3 times because the first two wash didnt clean it. A tub and washboard cleans better than this unit. A 600+ washer should clean the basic stuff. I remove clothes after it was finished and some of the clothes have dry spots where the water couldnt make it to. What kind of washer leaves clothes dry?I wish I came across this site when I was at the store. I did a search and the manufacture website and retail gave it positive reviews. I pretty sure the Whirlpool is paying people to write positive reviews. Technicians have come and gone telling me that there isnt anything wrong with it. That their diagnostic isnt detecting anything. Well when I call them again I will have the tech wait while I wash my sons sweaty uniform and then they can smell it after it goes through the wash. Im going call out a service tech until it works as advertise or they replace it. If I have to call them out once a week. That is what I will do.

First, the storage drawer doesnt close properly aligned. When viewed from the side it looks off kilter. This is because the foot of the range interferes with it closing. Second, what is with the bright blue color of the time/temp on the computer screen? Everything else in the kitchen is green, but now I have bright blue(?).

Whirlpool WRF990SLAM00 french door refrigerator - We purchased this refrigerator in February of 2013. On Christmas Day of 2014, (not even two years later) the freezer and icemaker started malfunctioning. We spent $2000 on this fridge. Luckily we purchased the extended warranty from Lowes. However, Im so disappointed that a fridge that isnt even two years old already has an issue, plus we had to get rid of over $85 worth of spoiled food from the freezer. Credibility fail for a supposed quality product.

We remodeled our kitchen and my wife liked Whirlpool, I didnt, but I went with her since she got a good deal with Lowes. We bought a microwave, dishwasher, stove, and fridge. I cant wait till all of it craps out! Going back to Sears! In less than a year I have replaced the stove and stove, the fridge sucks. The fridge already had a defect with a water leak, damaged my hardwood floors!!!! Still waiting on Whirlpool for my floors. The dishwasher never cleans, it always stinks. The stove does not self clean, the handles dont stay tight, shall I go on!

This microwave lasted for 15 years! Worked great. Started looking kind of bad after 10 years but still worked. Amazing! All their products are great and last a long time. Would buy again. Boil water in minutes.

We bought an 80 gallon lifetime warranty electric water heater. We get about 20 minutes of hot water and then cold water. Weve had 2 plumbers out and checked our system and said it has to be the water heater, but they dont want to mess with it in case it voids the warranty. Fine. We called Whirlpool and since the alarm system isnt indicating an issue, they say its not the water heater. We now have to do a diagnostic ourselves to find out if it is the water heater. What? It has a warranty! We are not plumbers! How come Whirlpool doesnt think its their equipment? Weve already had ours checked and it isnt us! So frustrating and we will not buy another whirlpool product again! Not good customer service to promote repeat buyers. Whirlpool, shame on you.

Just bought two new Whirlpool water heaters, $469 each. Not impressed. One of the MANY issues: water leaking from the top. Reason: before installing, if you look inside female threads, you may see a rubber gasket (heat loss valve). One of the two heaters of mine was missing one. This showed me what the quality of the joint was like under the gasket. I temporarily removed the other three (two heaters) to confirm what I saw: At the backside of the threads there should be a clean flat landing from which to the male nipple should tighten against (washer in-between). Instead, there is a disaster of a flimsey lip (washer-like) which is torn up and not anything close to flush. Bad Whirlpool! Bad quality control!

The Whirlpool engineers need to go back to design room sober on this machine. It is only a year old and still I have to run one load two sometimes three times just to get clothes clean. How is this energy-efficient? I have tried all of their so-called remedies. Paying such good money for a lousy and lazy appliance is hard to swallow!

My WTW4900BWO failed after about 2 1/2 years. Out of warranty, but I called Whirlpool Customer Service and was initially delighted that they offered to sell me a repair warranty that would cover the repair of my broken transmission. Was told that through AIG Insurance, I would have a repairman at the house tomorrow to repair the washer. A few hours later, their contracted local repair service called to try to push appointment back a day but I refused since I was told my washer would be repaired tomorrow. They showed up the next day in a old faded van, diagnosed the problem and then told me they would have to get authorization and come back in 3-4 days. A couple of days later I received a voice mail from AIG saying that since the cost of repair was more than the cost of the premium, they were canceling my policy & would refund my money. So a week later I still had a broken machine and no solution other than buying a new one or paying the cost of a new one to repair. Moral of the story: Whirlpool builds unreliable washing machines (and water softeners) and their customer service will promise you a repair that may not happen. Dont buy Whirlpool, but if you feel compelled, you better buy an extended warranty and cross your fingers. That said, we always had purchased GE appliances and never had a problem.

Ice maker stopped making ice. This side by side Whirlpool refrigerator was purchased 4 years ago. We called Whirlpool. An authorized repair man identified the problem. At the bottom hinge of the freezer door two of the wires have been broken. A defective design, but no recall from Whirlpool. The solution is to replace the entire freezer door for a cost of $1200. Ridiculous that a replacement door cost more than the purchase price from Lowes. It would appear that these 2 wires could be reconnected, but Whirlpools only solution is an entire new door. Automakers stand behind their products with recalls, but its not the same with Whirlpool. Love my Whirlpool range, washer and dryer, but this counter depth side by side is a real loser.

My wife and I purchased our new home in November 2014. The house was a foreclosure and therefore owned by a title company who gutted the home and installed all new appliances. Less than a year of ownership, the ice maker on the side by side fridge broke after normal use. Not having proof of purchase, I appealed to Whirlpool given the nature of my situation. They did NOTHING but try and sell me a new service agreement they offer to have it fixed. They cared little about my brand loyalty, situation or circumstances - all they wanted was to make more money off of the consumer. What ever happened to companies being accountable for the products they produce? What ever happened to companies wanting to do the right thing in order to retain loyal customers and increase satisfied word of mouth? Stay clear of Whirlpool... Theyre only out for themselves.

I have not had any problems with my Whirlpool refrigerator. It is four years old and has had two owners, including myself. It has the stainless steel look and has top to bottom french doors, one side is the freezer and the other the refrigerator. Both sides are equally the same size. It has a filtered water dispenser and ice maker in the door. Id say for the price it is a really good value.

I called Whirlpool’s 800 customer service line to let them know I was having a problem with this loud humming and rattling noise coming from my refrigerator because of a manufacturing defect (according to the service tech that came to my house to fix it). Apparently, the metal grid is being held by a flat mental hook which vibrates. What a loud noise. We cannot eat in our kitchen: the noise it terrible. The repairmans solution was to put a piece of rubber between the two metal pieces. It worked until he left. I told him it would start again and it did! I even let the customer service rep hear the noise and she agreed. I am in the early stages of my problem, but from what I have read I am not very hopeful. I would like to have the names and phone numbers of the people at Whirlpool who refused to help. Maybe if we would all band together and call them, they would get tired of hearing from unhappy customers and fix the problems. I am game. Anyone else?

Our dishes always come out completely clean and without spotting. I dont like having to get down into the machine and clean out the filter/trap, so I pre-rinse everything that goes into the machine, so that might help. Regardless, this machine does an excellent job. This is the Whirlpool Gold Series bought in 2013. It has numerous settings, such as delay, varying cycles, air dry, heat dry, etc. All the features work as expected, but like most owners probably do, I leave it set on the same settings all the time. It does what I want and does it very quietly. This is a standard, under-counter, full-sized machine. The outside of the dishwasher is stainless and the inside has a plastic lining. The controls are at the top of the front door, so that leaves the front completely clean-looking. Love it.

I had this dishwasher for about a year. It was a great purchase for this model and the price was reasonable. The dishwasher is very quiet and wash dishes wonderfully. The only exception is it does take a long time to wash dishes. The cycle are long.

Cabrio is our washer and dryer. Dryer had no issues in the last 7 years. Washer constantly throw UL or unbalanced error and stops. Rearranging clothes only works for another few minutes. First time under warranty, tech came and fixed it. Second time without warranty, I cleared some loose socks between the tub. Third time same problem. YouTube suggested to change the springs on four corners that hold the tub. $25 and problem fixed. Basically, if you are not an informed consumer you are screwed for $$ silly stuff.

I purchased a Whirlpool hot water heater several years back with every bit of the Bells & Whistles that Lowes could bestow on it paid for and documented on the tank; Limited Lifetime Warranty and Lowes Professional Installation. It failed after several years with multiple problems. First, the bottom heating unit failed at the same time, noticing a leak from the top heating units external cover where a supporting screw had popped out, leaking down to the floor. Not only was the Whirlpool 800 number a scham of silence, with no estimated wait time and after approximately 20 minutes, a rep picks up as I could hear their legal department on an alternated line instructing and listening in, then dropping off when those crooks felt I had been placated enough to go onto to the next sucker. I have all Whirlpool Gold & KitchenAid Superba appliances in my kitchen and never thought I would be saying this but I will never purchase another Whirlpool Appliance or shop at Lowes again!

Just got new side by side to replace old one. Motor runs every 30 minutes. Stays cold and makes ice but Im concerned about noise. Called Whirlpool and was told to record noise and show to Home Depot where it was purchased. No help from either place. Need to call warranty company. Funny thing it arrived with pieces of some sort of shrub in drawers. I guess this is new and improved and energy saving like newer washer that takes 45 minutes to wash a load.

We have a Whirlpool Quiet Wash Plus dishwasher thats been doing a great job cleaning our dishes for just shy of 24 years. We use a cleaner every 2-3 months to keep everything cleaned out and sanitized. We use a liquid detergent and a rinse aid and the dishes come out clean every time. We feel like weve been blessed with this machine and would definitely buy Whirlpool again.

Right at 18 months ago, we bought the Whirlpool Cabrio Top Load washer. The last washer we had was the bottom of the barrel Whirlpool model and it lasted 8 years. So, I had no problem purchasing the brand. But now, our washer wont go through the cycles and we hare having lid lock issues. The repair guy said the lid lock was fine which I thought was good news because he said it would be $300 to replace including his service call. Now, it looks like our choice is a $350 motherboard, or a new washer. Whats wrong with this picture? I can go to Lowes right now and buy a used one (exactly the same for $399), pay $350 to repair my two-year-old $750 washer, or buy a different washer? Its hard to believe that a $750 washer is only good for 2 years.

Frontload Sport Duet ht: After just 8 years, bearing out on washing machine. Just had repairman out. Cost more to fix than what I purchased it for. I bought both the washer and dryer, thus the reason for the duet. So now I have a good dryer and lost its mate. I am not going to purchase another one. Very disappointed. I will not be purchasing any more Whirlpool products in the future. Off to the laundromat.

I purchased a Whirlpool Cabrio washer model #wtw8200yw in August 2012. I just purchased a new washer today (Jan 2018) to replace it! We have had to replace the lid lock twice, then the cycle knob would only work on the normal cycle. Last week it started to sound like it was going to take off! Had a repairman come and the bearings went out in it, will cost almost $500 to fix! Not spending another dime on this junk! I purchased a new washer today (not a Whirlpool either!)

Purchased Whirlpool Dishwasher 1 year ago. I use the Dishwasher once a week. When the Dishwasher was originally installed, immediately I noticed when dishes were placed the racks, there is an annoying squeaking sound. I am not exaggerating but the noise can be heard from my sidewalk outside! I called Whirlpool and a technician was sent to my residence. There is nothing wrong with your Dishwasher. I was told to Grease the racks. One year later I still have the same issue! I placed the phone near the Dishwasher to have the Customer Service Rep hear the Loud Squeaking and to no avail. I will never ever buy another product from Whirlpool. Now the latch will not close to the door! I rarely use this appliance, only placing dishes and utensils. No Pots and Pans!!!!! This is going to be another huge bill I will be responsible for paying and I dont feel it is of my own doing. It seems to be apparent that Whirlpool does not stand by their products!!!! I am sure they are aware of all these issues, customers are complaining and nothing seems to be done from reading some of these posts. I am wondering why they are still in business.

I purchased a Whirlpool WFW9050XW washer in Aug 2011. I have had nothing but problems. Sears sent repair tech 2x; it would work for a couple months and stop. Whirlpool has sent new motor, tub, switches, etc. I feel I bought a lemon and I want Whirlpool to replace the machine.

Five years ago I bought a brand spanking new HE set with a top load washer, top of the line Whirlpool. That washer has been a piece of junk and getting it serviced has been a nightmare. It broke, i.e., the computer part, and was out of commission for FOUR MONTHS. I live on an island off of Alaska, luckily I rented one for the duration but STILL. That was an EIGHT HUNDRED DOLLAR MACHINE. I liked that they are new and shiny and look cool. I hate that the electronics broke after a few years. Ive had washers dryers that lasted TWENTY YEARS. The next set I buy will have plain buttons for cycles and NO ELECTRONICS. None. And still none. Electronics instead of plain buttons. Im not kidding, I will never buy another one with electronics. I bought a top of the line Whirlpool HE top loading set for over $1400 five years ago and that washer has been a bust. I have had a repairman out over 5 times and the last time he took it out and kept it in the shop for FOUR MONTHS. I will never buy a fancy set again. I will buy the old kind with the plain old buttons. Do not make this mistake yourself! Just buy a plain old one!

I have had my Whirlpool refrigerator 14 years and have had service on it only 1 time, for the ice maker. I have had a fridge where the compressor went out twice. Dont remember the brand but do remember the experience.

Its a very well build dishwasher. Its quiet, really do a deep cleaning and make it easier to leave the kitchen clean after dinner with 2 kids its something that I need, Its not pricey either like other brands.

I purchased the Whirlpool Cabrio with the touch panel and top loader. The absolute worst. The machine leaves white marks all over dark clothes even when the extra rinse feature is used. Ive tried multiple detergents, skipping fabric softener completely, using very little detergent, and even tried different water temperatures. Nothing works. And should one have to go through such extremes to not have white streaks left on dark clothes? Absolutely not especially for the money spent.The machine wrinkles clothes like I have never see before. The dryer usually gets them out but not always. They are mangled after washing. Using the first or second spin speed helps reduce some but they are wetter going into the dryer that way. If I wash bed clothes, the tight fitting sheet that fits snugly around the mattress must be washed alone. If not, all the other items end up encased in it as if youve intentionally packed it that way to carry everything around. This leaves everything absolutely soaked. I have also had shirts come out with dry spots on them. How does a piece of clothing come out of a washer with more than one dry spot on it? And no I did not over pack the machine.I have had no problems with the dryer. It does its job so no complaints on that. I would not recommend the Whirlpool Cabrio to my worst enemy. Complete waste of time, money, and water!!! Very disappointed and will never buy from this company again and will prevent anyone else from doing so the rest of my life. Did the company do zero testing on this machine before selling it? Because I see a lot of repetitive reviews. Or the company was well aware and did not care and just wanted to make money? Either way is unacceptable. Garbage!!!

Bought water heater from Lowes in 2016. 4 days ago I came home to find water all over garage and a burnt smell coming from the water heater. Whirlpools warranty department is absolutely horrible. I spent 3 days sending pictures of the water heater, circuit breakers and water on garage floor with cc sent to my husbands email account and mine. Each day I would telephone the warranty department and told that they never received pictures and they couldnt do anything until they received the pictures. I asked for a supervisor who wouldnt even come to the phone. Both my husband and myself received the pics and email just fine. A representative said they have firewalls and things attached so that they cant receive attachments and downloads. So I sent directly from my phone and they still claimed they never received. They refused to give me contact phone numbers for supervisors. Out of frustration I called the Lowes store where I purchased and a store representative spent 4 hours making phone calls trying to help. She was completely frustrated as well. I was told even though there is a 6 year warranty, I am to pay parts and labor and that the repair company for my area that Whirlpool utilizes doesnt even deal with Whirlpool parts so that whatever is needed would have to be ordered! Im on day 4 of no hot water, this is absolutely ridiculous. I will NEVER buy another Whirlpool product! This product was installed by Lowes and inspected by the state, not a DIY!

Please contact me if a class action Lawsuit has been filed for I am one of those who spent close to 3,000.00 for a lemon and to get the runaround. I spent every penny I earned to buy a long lasting fridge (Whirlpool Gold Series) only to have a headache ever since I bought it. Only owning a year the freezer went out, yes I had to endure the loud noise, no ice. Then the thing would spoil my milk and ham making my stomach to be sick. The temp is 60•. The people that Whirlpool sends out are in cahoots. Told me my compressor is out and I just heard it kick on. We are currently using refrigerator we brought out of the travel trailer kitchen because this thing sucked out all my money.

Our side by side refrigerator is 2 1/2 years old. The LED lights are not working. Had to call repair service because one cant get into the housing without a service tech No9 normal screw in light bulb to replace 2 burned out light bulbs AND pay for the service call is $475.00. THIS IS HIGHWAY ROBBERY. I would expect to pay for a major repair BUT A LIGHT BULB. DO NOT BUY A WHIRLPOOL REFRIGERATOR WITH LED lights. This is a major flaw in their manufacturing and If they go out again the fridge will go to the landfill.

I earlier filed a complaint about the Whirlpool Gold microwave arcing within a minute of cooking frozen green beans and causing burn holes in the food. We contacted Whirlpool’s customer service and were told that the machine was no longer under warranty, but we could have it serviced, repaired and have an additional year of warranty for $259. We took a pass on that. Further trial and error along with research helped us come to the realization that the arcing was caused by the high mineral content of the green beans. Whirlpool did not tell us this, but we found the information provided by others. We no longer cook the particular brand of green beans which seem to cause this event. The microwave is no longer arcing. You would think Whirlpool might be aware of this.

I’ve had the dishwasher for at least 3 yrs. if not longer. I have a long history with Whirlpool products and so far I haven’t had any problems with my past purchases. They normally wear out from age because if you take care of it normally they last for years.

I have purchased 2 Ikea/Whirlpool ovens in 2011 from Ikea in Canada. I have used the self clean feature on both ovens and both ovens quit completely and the doors stayed locked. This problem is discussed hundreds of times on the internet for Whirlpool, Ikea and Kitchen Aid ovens. Since they are all made by Whirlpool they are all very similar or exactly the same in some cases, as is the problem. I have discussed this with Ikea and they have said they didnt know about the problem but would help to get it fixed to my satisfaction. I have had Whirlpool authorized service repair both ovens but after trying the self clean feature again, same problem.During one of my conversations with an Ikea representative on the phone, she contacted Whirlpool and was told that if the oven was repaired 3 times and deemed by the service technician as unrepairable, Whirlpool would do a buyback. In other words according to Ikea, Whirlpool would take the oven and pay me what I paid for the oven. Well after contacting the authorized service dept (not Whirlpool itself) for the third time, they did some investigation with Whirlpool about the problem. To his and my amazement, Whirlpool has come up with a fix as of October 2013. The technician ordered the new kit and installed it in both ovens. I have since tried the self clean in one oven and this time it worked. For the information of others, Whirlpool has the kit and in it is an instruction sheet with pictures as to how to replace and install all the parts in the kit.I watched the installation, quite a process. From the instruction sheet there is a number on it. Here is the number - w10625529 rev. A 10/13. This is an instruction sheet for Ikea TOD (thermal overload device) service kit. I have looked at many of the service parts diagrams on the internet for many different current models of Ikea, Whirlpool and Kitchen Aid ovens and in most cases almost all the inside parts are the same or very very similar which leads me to the conclusion that this service kit may work in most of these ovens to correct the same problem, but I suggest checking with the appropriate service people before taking my word for it. My observation is that the kit moves the TOD off the top of the metal plate of the oven and onto a new bracket which the tech thought it was to get it further away from heat (this Im not sure of since Im not an expert). He also suggested that this kit may also be designed to allow more air flow around the oven.My only concern after having the self clean feature finally work is the heat produced inside the kitchen cabinet in which the oven is installed. Approximately an hour and a half after turning the self clean on, I felt the side of the cabinet between it and the fridge (open space), and at one area of the wood cabinet I could not hold my hand on the cabinet as it was too very hot. I will be checking the inside of the cabinet for signs of excess heat and if I see any evidence, I will again call the service people. Since the elements were not on when I checked this, I assume the self clean had finished the heat cycle and was in the process of cooling down. When I test the other oven, I will make sure the elements are still on as I can see them thru the glass door. When I checked the temperature of the outside wood cabinet using a laser thermometer, the outside wood registered 64 degrees C or 142 F approximately. Not sure what the inside temperature was as the oven was still in place. Hopefully I will not get a higher reading when the self clean is at its maximum temperature in the cleaning cycle. Will the oven create any problems in the future for the cabinet, I hope not but time will tell. For clarification, the cabinets were built by a kitchen cabinet company using the instruction sheet that came with the ovens. I hope some of this will be of help to some of the hundreds of people who have posted this very same problem on the internet. When you have paid for an appliance you wanted because of the features it came with, it should provide you with what you paid for and not constantly break down. Im lucky as they came with a 5-year warranty so it hasnt cost me anything yet and hopefully wont in the future. Good luck to all in getting this resolved for all of you.

I moved down to Florida in March of this year. I have always owned Whirlpool appliances and wouldnt think of buying another brand...... till now. I purchased in March a new washer and dryer set washer model #WTW4800XQ4. The washer is so noisy that I cant watch TV while its running (what a piece of junk). I asked when they installed it if there was something wrong with it and the gentleman from H&H Gregg said no, they all sound like that. I guess if you want quality you have to buy Japanese.... HOW SAD.

My Gold Series Whirlpool Electric Range is 3 years old. The main board for driving the burners, oven, etc burned up which caused my oven to go from the 200 degree setting to 450 in about 3 minutes burning everything that was in the oven. They want $400.00 + installation to replace it and that is if one can be found to actually install. The stove was purchased for $850.00 because of the Brand and now they want half that value to replace a board that will likely fry again in a year or two. I find there is no value for money and will not ever buy a Whirlpool brand again.

Absolute garbage!!! French door refrig/bottom freezer. Too much to go into. This is by far the worst product that I have EVER purchased in my life. If I was strong enough to lift this piece of ** over my head I would carry it into the corporate headquarters of these money grabbing dirt balls and throw it through the CEOs door. Amend that: I would locate customer service and consider them bowling pins. What a bummer; how far we have fallen!!!

Purchased side-by-side model fridge, and within a month, the ice-maker froze up. Within a year, the relay switch failed, and caused the compressor to fail. What a lemon. Also, the clear bins in the door of the fridge side, have all cracked. Whirlpool says it is a cosmetic issue, but I think it is hazard and a material processing failure during their manufacturing process. They obviously would not cover any cosmetic issues under the warranty.I was one of the lucky ones, at this point, as the repairs were under warranty (expensive compressor, only by one week), had to buy an extended warranty to cover me in the future. I was only out the cost of extended warranty, and a fridge full of food. Lucky me. Customer service is worthless for any issues. I dont think Ill buy another Whirlpool product again. Buyers beware.

I purchased a set of Whirlpool Cabrio Washer/Dryer. After 12 uses of the dryer, it doesnt work and now I have to pay for the service. I didnt think Id need an extended warranty since my other 2 brand name washer/dryers lasted 15 years!

Im on Whirlpool Cabrio washer top number 4. Well over $300.00 each, and washer doesnt work with a broken top. I sent a letter to Whirlpool telling them, NEVER again Whirlpool and my reason is the 4th top in 6 years. I received a form letter back... apologizing for a delay in response and, we hope you enjoy the rest of your day, lol. They dont get my level of dissatisfaction or better just dont care. Never again Whirlpool.If you search Cabrio Washer tops you can see thousands of dissatisfied customers... and still Whirlpool has the arrogance to say, occasionally failures do occur, but we can not explain. Really is your engineering that bad? A high school kid could figure out that the spring is to strong for the plastic housing and over time the plastic cracks. Really Whirlpool? A multi billion dollar company? Never again Whirlpool.

Im no longer buying Whirlpool products. They do not all up and are made like crap. My Cabrio washer being the most recent problem. Hinges broke on the lid and the drum spring broke. Out the door it goes! Im having my American made Speed Queen delivered tomorrow, the last Speed Queen I owned last over 30 years.

Water heater model N40t61-343 - Why does a water heater fail after 4 years when there is a warranty for 6 years? Is this water heater an omen for Whirlpool? I have a wife who is terminal and I trusted the Whirlpool name for hot water. What are Whirlpool going to do about this water heater?

I have always used Whirlpool washers and dryers. There are many models to choose from to meet a families needs. I can only remember one time when I had to replace an operating part to improve performance.

Whirlpool Electric Convection Range - We purchased a Whirlpool fridge, range and microwave, I am finally sending my review after another of many frustrations with the AquaLift self cleaning oven. NEVER, NEVER buy one unless you love cleaning your oven. The temperature goes to 160 for 40 minutes, it does nothing to clean your oven. I called the co. we bought it from. The fellow said, Oh you should clean your oven weekly, really there are 2 of us and I use the oven maybe 2-3 times a week without spillovers. When I do have spillovers I use the AquaLift waste of time, then have to spray it down with Affresh Spray the co. I bought the range from recommended, still have to scrub hard to remove built on spills. Save yourself the money and frustration. Buy anything but a range with AquaLift self cleaning.

I have had the Whirlpool Cabrio washer and dryer for the last two years. I HATE them. We purchased them from Lowes at a price point of around $800 each. What we expected and what we got were two different things. The washer was horrible from the beginning. It is impossible to wash a load of clothes without the UL unbalanced load indicator. It is impossible to balance a load. I have taken wet clothes out and put them back in with no luck. It takes hours for a load to finally wash. I have all but given up as I have been told it us unrepairable and too costly! Now the dryer has decided it will no longer dry clothes. It has never been a good dryer but now it takes at least 120 minutes to dry jeans. Do not buy a Whirlpool! I will never have another Whirlpool product in my home... RIP OFF.

I have a 5yr warranty. Im 3yrs in on the 3rd repair. Horrible. This time they cant get the part and Ive been dealing with them for 5 almost 6 months. I spend countless hours on hold trying to get a real person... When I do they send me to someone else where the queue starts over. I paid $400 extra to just have them replace the fridge and its been over a month and they cant even get a new one delivered. Just refund my money! This is beyond the pale. Dale, Sunrise Beach Mo.

In 2014, we redesigned our kitchen for two side kick gorgeous looking white fridge and freezer (Fridge was $1099 & Freezer was $1099, plus extended warranty $436.19 CDN.) Within 2 years the evaporator blew. $1000 dollar repair that Whirlpool covered, yay!. BUT 3.5 years later the compressor blew...another $1000. Whirlpools response...Sorry Sears went under and the fridge is 5.5 years old. Whirlpool discontinued the model so no new fridge for us unless we re-do a whole bank of cabinets. Forewarned is forearmed. Stay away from whirlpool. There are better brands. Do your homework! Sue from Edmonton, Alberta

We purchased Whirlpool Oasis. The top loader washer and dryer 5 years ago from Sears. Both are scrap now. Paid high end money for these. Tub was changed on washer 2 years after purchased. Now looks like electrical control panel is gone. Oh well, Sears not really the problem because Whirlpool holds the monopoly on appliances. They are made to fail. Watch marketplace or W5 shows the tech men tell the story... You want to get screwed, buy a whirlpool. Hell I did.

We bought a new washer and dryer back in August. We have always bought Whirlpool. Whirlpool (or the government) now is trying to save the planet by regulating the water level in your washer. The water levels are so low your fabric softener & soap leave lines on dark clothes. IT SUCKS! It does not clean like our old washer. Very dissatisfied and would love to return it and get a washer where you can regulate your own water level. Its unbelievable that a manufacturer can make decisions for the consumer like this AND sell this feature which you PAY MORE FOR. TAKE IT BACK! Ill never recommend this product to anyone.

In October 2009, we purchased a Whirlpool Cabrio topload washing machine for almost $900, because my wifes sister had a 1-year-old one and had been pleased. The Cabrio replaced a 3 1/2-year-old Maytag that died with a seized-up transmission. Maytag is also a Whirlpool product for those of you who do not know. We had issues at first with it going off balance but dealt with it. It was also taking 40+ minutes to do even a small load of laundry, but again, we dealt with it. Fast forward about 3 years, and we notice the machine is making really loud sounds during the spin cycle. I checked for any obvious issues but found none. The noise kept getting louder with each use. Finally, I called a repairman to check it out. His diagnosis was quick. The bearings were going bad in the machine, and he said it would eventually fail. He quoted me a price of between $400-$500 to repair because the job is very labor-intensive. I declined the repair but still had to pay him a trip charge. Then I checked with my wifes sister about hers, and she said hers had been making a very loud sound for several months but they were just ignoring it. I told her about the diagnosis of mine and advised her to tilt the machine back to look under it. Sure enough, there were oil stains under her machine, just like mine, indicating the bearings were failing. So we have 2 Cabrio machines, one 3 years old and the other 4 years old with the exact same problem. I called Whirlpool since I had registered the machine when I purchased it. They basically told me to go fly a kite since I had not purchased the extended warranty. They said I could attempt to repair it myself to save money, but they advised to have their repairman do the work. Well, no kidding. What a joke. They expect you to buy a $900 machine and have to replace it every 3 years. I am done with Whirlpool products. FYI, Kenmore products are also made by Whirlpool, so Sears is not an option. My wifes sister and we bought new GE washing machines, and both of us purchased the extended warranty this time. For $129 (5 years), its cheap, peace of mind. Whirlpool is crap. I would suggest never buying any of their products. I know we never will. Once they have your money, they dont care.

We purchased our new home in February of 2012 and found a good deal on a 6 appliance package from a local dealer (not box store). In these four years, had to replace igniter in gas range oven. Weve had 3 repair visits for the fridge, dead ice-maker, temperature imbalance freezing vegetables, meat drawer constantly falling off tracks, door shelf rails fall off and all shelf contents fall to floor. Dishwasher rinse dispenser has never functioned, never empties. Technician claims it is working as designed. Washing machine - 3 separate service calls. We finally decided to buy a different brand last year. Only the dryer and microwave have have performed as expected with no service calls. The package deal saved us about $500 but in just 4 years we have spent over $1000 (including $400 to buy a new washing machine). VERY disappointed in this brand.

Purchased a Whirlpool french door refrigerator at Lowes less than two years ago. Last week the freezer compartment failed, out of the one-year warranty of course. The independent tech who came to service the machine told me of all the refrigerators he services Whirlpools are the closest to total junk and he would never recommend them. Wish I knew him before I bought this soon to be piece of trash. The CEO of Whirlpool, Jeff Fettig, received total compensation valued at $14.4 million in 2010, up about 15% from a year earlier, the appliance maker reported in a securities filing recently. Appears to me that Mr. Fettig is ripping off customers for his own gain, with his boards approval. Shame on all of them -- another example corporate rip offs that are plaguing our nation.

We purchased a Whirlpool French Door Bottom Mount Refrigerator on July 14, 2014. Price $2,139.99. We chose Whirlpool because they have always manufactured and stood behind their products. Hah! We will NEVER purchase another Whirlpool product or even a product made by Whirlpool. The refrigerator quit cooling over a week ago. After calling Whirlpool service center they set up an appointment for a service call. The repairman came out said it was the refrigerator fan motor and another piece. He tried to order both but was told the parts would have to come from Lakeland, Florida and it would take about 5 days or so to receive them. We called Whirlpool. After being on the phone forever they finally said they would overnight the part to our home address then we should call the repairman to make a return visit. We received the parts last Thursday, called the repairman and he couldnt make it out here until today. When he got here and started to replace the part he discovered Whirlpool had sent the wrong fan motor. He called Whirlpool and they said the part was on back order and it would be shipped in 5 plus days or so. Both my husband and I talked with Whirlpool and the only thing they were willing to do is if they find the part they will ship it overnight then we would have to call the repairman and schedule another service call. They did say if we found the part they would reimburse us for the part. They wouldnt talk with us about replacing the fridge, etc. I will be out of a refrigerator for what looks like 2 plus weeks and this is not acceptable service from a company like Whirlpool. Pretty much everything in our fridge has gone bad. Whirlpool is not even willing to compensate us for our loss of food. They said all they could was offer us a 6 month extended warranty. We are completely unhappy with their service or rather lack thereof.

My refrigerator & dishwasher were purchased less than a year ago. Ive already had all the doors replaced on the fridge and the new ones are rusting. Discovered same issue with the dishwasher. The company doesnt seem to be overly concerned with remedying the issue. No sense of urgency or concern for the customer.

Do NOT buy the Whirlpool Cabrio washer...it doesnt actually wash your clothes! Most clothing still half dry after the wash (didnt get any water on them) and they are still smelling sweat after the wash! Also doesnt clean basic stains that others washers clean. Even if you add water manually to the washer to soak your clothes, the clothes on top wont be agitated at all, hence the reason the clothes are still dirty after a wash. Poorly engineered washer... its a lemon as it doesnt do what it is supposed to do (wash clothes). Biggest scam ever from Whirlpool and shouldnt be allowed to be sold to consumers anymore!

I took a load out of my Cabrio washer and put it directly into the dryer. They had been on high spin. Now they are on medium heat. The clothes seem warm whenever I open the dryer to see if they are dry. They are warm... but not dry. There are no towels or jeans in the load either. T-shirts, underwear, etc. Ridiculous! The last load was jeans. Also 3 hours, but I thought maybe I had it on the wrong cycle. Now I think its the machine, not me.

Our Cabrio washer often ties clothes into (unwashed/still dirty) knots. They are so bad that it takes several minutes to untangle and then the load has to be rewashed. It also has to be set for hot water when you want cold, and vice-versa. I am unable to do that for the rinse cycle, so all our clothes are rinsed in hot water. It doesnt even get the clothes clean, when it doesnt tie them up. Ive gotten used to it sounding like the space shuttle taking off and managed to shut off most of the annoying beeps. The dryer is almost as bad, it seems to take a long time to dry clothes, and they come out very wrinkled, even on the wrinkle guard. The finish isnt even good on either one. It scratches very easily, and scratches start to rust almost immediately. This is quite possibly the worst piece of junk my family has ever owned, except maybe for an unfortunate experience with a 77 Dodge Aspen. We bought this set thinking we were paying enough that we were getting the best. Never again!

Do not buy this washer. It does not get clothes clean. I use extra rinse (that negates the water savings) and still clothes comes out with stains on them. Some clothes are not even fully wet when removed after washings. I find myself soaking and pre-treating many items. White socks and undergarments are grey soon after buying. I always liked Whirlpool washer and dryer products, but this is a very poor product.

My Whirlpool Gold, French door refrigerator is 3 years old and just died. The most frustrating part was trying first to go through Whirlpool.com to have them schedule a repair service call. It seems that when I added my zip code and address, their program automatically changed the zip code. So an appointment was scheduled for a repair company that is 4 hours away from me. In calling Whirlpool back (another 30 minutes on hold), they again attempted to insert my address and zip code only to find the program changed it again. I got NO assistance. I finally did find someone (through Thumbtack.com) who found that one of the 3 circuit boards that tell the compressor to cool, was bad. Its going to be 10 days before I will have a refrigerator again and after spending 2K on it, makes me angry. I will never buy Whirlpool again.

I purchased a Model WRF989SDAB01 Whirlpool refrigerator with the French doors and had it delivered in March 2014. The evaporator developed a refrigerant leak in May 2015. Whirlpool said it was not their problem since it was over a year since I bought it. The technician said this is a problem with this model. I am having it repaired under the extended warranty that I bought. One of my concerns is that the unit has two evaporators so the other one will probably start leaking any time. What a piece of junk. Dont buy Whirlpool. Their quality and service stinks!

I have been having a problem when washing my jeans in the Whirlpool Cabrio that I have never had before with my old washer. When I wash my jeans, there are always a few pair, never the same ones, that have an odor like dirty dishrags on them. I always hang my jeans to dry so I do not think it is this. I have tried to add a freshener to the wash cycle, it does not work. I have tried to dry them in the dryer with a scented dryer sheet, it does not work. I am assuming after reading these past complaints from other consumers that it is not getting all of the clothes clean because of the lack of water. I always use the deep water cycle, but maybe it is not enough water as previously suggested. I have had an issue with blankets and other heavy items not getting clean and/or not even wet. Thoroughly disgusted with this appliance!! I love all of my Whirlpool kitchen appliances though!

Whirlpool Gold Freestanding Accu bake Duo FIRE HAZZARD - We bought our house August 2013 and we were SO happy to see the stainless steel appliances and we thought Whirlpool was a good brand that our grandparents stood behind for years (they obviously havent bought from them in 50+ years... times must have changed for the worse). Anyway, I got all moved in and was fixing supper and noticed how REALLY dark and greasy the oven was. I could barely see inside because the coating of grime was so thick that it dimmed the light by being so thick over the glass bulb cover. I immediately thought Wow... the past homeowners were nasty and lazy because they have this nice self-cleaning oven and dont even bother to clean it. I noticed it smelled slightly like it had a gas leak somewhere when it was preheating but it cooked the supper okay that night.Because it was hotter than a jungle in NC in the summer heat of August, I decided to wait until winter to use the self-clean... thought it would warm the house as it got rid of the gunk, right? I kept using the dark coated oven about a total of 25 times and always noticed the faint gas smell at first when it would preheat. I thought maybe it was SO dirty that the oven seal wasnt working right and since it was now November, I figured I should just run the self clean cycle and maybe it would make it run properly as it was REALLY dirty and the igniter or something may actually be clogged. I figured it would probably stink a little at first when it started the cleaning cycle because of the excess build up but it needed cleaning so bad that I cleaned it... The smoke alarms started to go off, we just disconnected them for peace and quiet... Our throats and eyes were burning and it smelled more like plastic burning... FOR HOURS it was horrible! The walls and the Terracotta tile floor were flaming hot!!! The next morning the house actually smelled like it had caught on fire and it stayed that way for weeks!The oven was very clean inside after the cleaning BUT the oven is now totally useless! It will not stay lit. I have never been able to use it again as it will not come up to temperature... just clicks over and over and hisses trying to light. I tried again today and it started LOUDLY hissing like a big open gas pipe was on in there and I got scared and cut it off. THANK GOD it went off!I have been reading similar complaints about Whirlpool Gold ovens for a couple hours now and I am truly scared to use this oven now. After reading the comments of the hundreds of dollars it will take to get it to bake again and how most people STILL had the same reoccurring issues and NO help from Whirlpool... Well I decided to share my experience in hopes that if anyone else is reading this... and I am sorry to say... Well... you are not imagining the problem either. We never read these blogs like this BEFORE we buy or use our appliances, only AFTER something scares the crap out of you and you look for a recall. If I could afford to sue Whirlpool for a replacement then I would. I wish everyone could afford to sue Whirlpool for their unresolved issues that have cost them unnecessary expenses due to the customer loyalty we have had for Whirlpool as we used to be taught You get what you pay for and Do not go with an off brand because those companies go out of business when you need them to repair or service stuff. Am I the only one that was taught this? Times are very hard now and the economy is getting worse and now we have to be screwed by big companies like Whirlpool getting rich off of hardworking people and they do not care enough o help pay for the poor workmanship issues they are making. Shame on you, Whirlpool. I am taking the rest of the day to read reviews on a replacement stove so I can get this ticking time-bomb out of my new home. I too have read enough about the same oven that others have had worse memories than I did. I will not waste anymore of our hard-earned money on Whirlpool ovens. You have to decide what is good for you....

This aqua clean is garbage. Had Whirlpool with heat clean perfect. Now have to clean my oven with self cleaning over easy off. I am so disappointed. I always thought of Whirlpool as a good choice. And have bought Whirlpool before. But not after this. Bad, real bad.

I have Whirlpool gas range, model # WFG361LVS1. The igniter went out after only one and a half years of light use (4-5 times a week). I did not buy the extended warranty, so part is not covered. I only asked that they send me the part for free. I talked to a supervisor at Whirlpool (Dave). He said I should have bought the extended warranty. He said he could not help me. He was also very rude. I will never purchase another Whirlpool product.

This dishwasher was a mere 2.2 years old, installed by Lowes-hired technician and the part will cost $168 through Whirlpool, plus labor on both first visit and installation visit. I would not advise to purchase this or similar product from Whirlpool. What really makes me upset is that I learned from customer service that this unit was made in the USA.

This Whirlpool refrigerator/freezer Model W10314956B was purchased from Lowes on June 29, 2012. Recently noticed rust appearing under ice/water dispenser tray. Requested warranty service, but was told the problem was considered DUE TO WEAR & TEAR! TOTAL COP-OUT! There are NO MOVING PARTS in this area; how can there be WEAR and TEAR? To my mind, this can only be charged as SHODDY MANUFACTURING or INADEQUATE QUALITY CONTROL by the manufacturer.This appliance is only 6 1/2 years old! Consumers expect refrigerators to last much longer than that. The only possible cause for this problem is as stated above: poor quality control by the manufacturing plant, and I completely discount being told the problem was due to WEAR and TEAR! I will think long and hard before I ever even CONSIDER purchasing another Whirlpool product, and maybe YOU SHOULD TOO!One issue that keeps gnawing at me is HOW, since this is supposed to be a STAINLESS STEEL refrigerator, can it rust? The best answer I found on Google was that its likely due to insufficient chromium in the mixture of metals used to make stainless steel. To me this continues to point to shoddy workmanship at the manufacturing plant. I have pictures of the problem, but for some reason Im unable to copy them to this complaint. Probably because Whirlpool is afraid of pictures that confirm their shoddy craftsmanship!

I got the works; the stove, dishwasher and refrigerator. I cannot believe all the BS you got to do to baby these appliances. If I had designed this mess... I would not be selling it. Every one of the appliances has a issue... the oven takes a long time just to cook toast. I would send them all back... but from what I have been told this is it. They all suck! I sure wish I had my older appliances back. I see the city dump in their future! I got the black stainless. Believe me I am not happy at all. The repair people have already had to fix or replace parts and I have not had this stuff for 30 days yet.

I bought the Whirlpool Cabrio topload washer (WTW7800XW2) in April 2011. In May 2012, I noticed the door was broken on both sides. It has now popped up and is broken so bad that it can barely be used without replacing it. I called Lowes, where it was purchased, to quickly be told that there was nothing they could do because it is out of the years warranty. This is just such a copy out to have an excuse, so that they would not even offer any assistance. Also, I paid $2,000.00 for the set; I bought the dryer as well. I just could not imagine an expensive machine like this having such a problem. Prior to buying this machine, I had my washer for 10 years. It has no problem; it was just time to buy a newer model, so I thought!After the store (Lowes) would not help, I decided to call Whirlpool; and the woman I spoke with was even less help. Andrea said there was nothing they could do since it was outside the year of manufacturers warranty. She seemed glad to have this as an excuse. I told her this is too much money to have something like this to happen. I told her it is obvious the door was defective. She said again sorry but that theres nothing she could do. She did offer to sell me a warranty for a year for $327.52. This was too expensive. I asked her what else could she do, and she told me nothing. I asked how much the door was, and she told me $212.00. I feel like I have been royally and deliberately ripped off, and Whirlpool knows it. I say to anyone reading this to please be aware if you are purchasing this product. You will most likely be sorry you invested all this money for it. You will get a companys brand that does not care and will not stand by their product.

Purchased a double wall oven and had it for 13 months. Used it this past Christmas and for the first time used the self cleaning mode. After an hour the power went out and now the oven is dead. Whirlpool service sent me to a local repair company and they want $70 to come out and look at the oven. This seems like a huge problem based on all of the feedback on the web. This is an obvious lemon and Im going to talk all over social media about the poor quality of this product.

I have Whirlpool Gold washer and dryer and microwave. All handles and grills and trays have broken. What a disappointment ! Their top of the line? We, at this house, will always avoid buying anything from crap pool gold!! Its a disgrace the way they make these things. And the support sucks!

We bought a new Whirlpool dishwasher with a kitchen reno. It cost over $1000. One month out of warranty the pump died. As this is apparently a common thing with these dishwashers the company sent a new pump, free of charge, but we still had to pay $150 for the install. Now, less than 2 years after purchase, the dishwasher refuses to drain. I wrote to the company, they are not interested. Dont buy Whirlpool, you are only throwing money away.

I purchased the Whirlpool Quiet Partner II dishwasher, Model DU1055XTVQ0, Serial # FY3762359. The racks are cheaply made and rusting! Almost all of the tips on the racks are rusting, causing them to corrode and break off completely! This dishwasher is well under 5 years old. Not sure what we paid for this machine but the racks should not be doing this after this short length of time. They shouldnt be doing this after any length of time.I called Whirlpools customer support center today and was told there is nothing they could do. The support agent asked if I had hard water, if so, that could be causing the problem (I dont have hard water). The agent stated that they do not cover rusting racks nor would they replace them, now I see why. They are expensive to replace. As of now, I will not be buying another Whirlpool appliance - ever! They just lost a dissatisfied customer due to their very poor quality and customer service.

Updated on 07/30/2021: On 5/4/21 a tree took out a neutral on the power line to my home and after inspection by my electrician, he said my Whirlpool refrigerator was done. Not even 1 year old. When attempting to get Whirlpool to replace the refrigerator, they said they have to try and repair it before considering any other options. As they do not cover damage by acts of God their warranty would not cover replacement. Mind you I paid around $1500 for my refrigerator and it was not even 1 year old. 5/17/21 (2 weeks from when the refrig got fried and I had to get and I had to purchase a used refrig until then) serviceman said he had to order parts. 6/1/21 - Motor-Cond $158.20, Fan Blade $13.97, CNTRL Elec $60 CORE [PI] $497.45 and Evap Fan Motor $183.91. Did not fix the problem and had to order more parts. 6/8/21 - Evap Fan Motor $183.91 (first one did not work), Rail $34.76. Service tech said to wait a bit before moving the frig back to make sure it was cooling properly. Finally moved it back on 7/7/21 and hooked up the water line. Few days later noticed water leaking from the top of the freezer door and a lot of water on my floor. Heard a funny sound and found water spurting from the top 2 corners of the freezer door. Called whirlpool warranty and was told they would contact me. Next I get a notice that I have a service appointment in August. Was able to get it moved with a follow up appointment with a part that was broken during the last repair for 7/28/21.7/28/21 - Fill tube heater for icemaker was open and frozen - now tech ordered Rail $34.76, Freezer Door $1,525.84 and Valve $124.23. 6-8 weeks custom order. So we also have to added 5 service calls to the cost - Approx. $500++. Total Replacement Parts = $2,758.81 with a final total cost to repair of $3258.81+ vs just replacing or reimbursing me for the appliance of approximately $1800. Someone needs to review their model because not only am I without a working refrig for 4-5 months, but the repairs cost them $1500 more and now they have a customer who will not longer invest in Whirlpool appliances because of bad business practices and inconvenience.Original: I purchased a Whirlpool side by side refrigerator in July 2020. Earlier this month I had a tree pull down a power line and disconnect the neutral, allowing a full surge of power to go through my house. It fried the exhaust hood, literally melting the components. It also fried my refrigerator. The electrician who reconnected my home signed an affidavit that the refrigerator was permanently damaged due to the surge. When contacting Whirlpool to file a claim, I was on hold over an hour before getting a person. This happens every time you attempt to contact them, so patience is required. I was not able to get a service call on my refrigerator for 2 weeks (5/17/21) so that left me without a refrigerator. The service company showed up early and I had no choice but to leave my job or reschedule another 2 weeks out. The tech said he could only repair and made an attempt to contact Whirlpool to get the unit replaced and he was on hold for over 30 minutes. They declined and said because it was an act of God they could not replace it. I was already having issues with the unit before the surge of a constant defrost that was causing food to spoil due to melting then refreezing causing freezer burn. I also lost over $500 worth of food. They dont cover. It also caused the icemaker to constantly freeze up. Now it will take at least another 2 weeks for the replacement part to fix and a refrigerator is not something you can go without that long. I had a concern this would happen. When speaking with customer I service, they said they just needed the tech to confirm it was damaged to replace it. At this point he said he does not know if the piece (on 2 weeks backorder) will fix it. They can only tell after the fact. He said Whirlpool only fixes and does not replace, which is not what Home Depot informed me when inquiring into the warranty with Whirlpool. They said Power Surges are covered. So with this in mind, I would seriously consider buying from Whirlpool. Things break, situations happen and no one should have to go without a refrigerator for over a month because they may be able to fix it. Then there is the concern if something is melted/destroyed inside, if it could cause a fire in the future. Will never buy another Whirlpool appliance again. They cant stand behind their products, the products are worthless. And yes, I am very upset. Again - just had Whirlpool tell me its not covered as it is an act of God! ARGH -

We have owned refrigerators for over 40 years. Never had one as bad as this. Three ice maker replacements lasting maybe from 6 months to 2 years. Cap that off with customer service people who by voice and tone could not give a rats ** about helping the customer. Today it took me from 3:10 pm to 5:30 pm to get a real person on the phone. When I did the attitude is so reminiscent of a fast food hamburger joint with arches. Yes they know the refrig and ice maker are and have been a problem but they don’t care cause we have no option. Whirlpool will NEVER SEE ANOTHER penny of my money. Time to look at real appliance makers. Horrible.

I purchased it in 2011 for $1100 Canadian. Smooth glass top and true convection. The controls were easy to use, and understand. What bothered me was that it stopped working just after the warranty ran out. I did my research, and found that the newer ranges that have the controls on top at the back have issues with the motherboard overheating, and causing this problem. I did speak to Whirlpool customer service, and managed to convince them to supply the replacement part at no cost. I paid my local dealer to install it. This repair lasted for just over 1 year. Same problem again.This time I could not convince Whirlpool to supply the part. FYI The part in question is the controller. Essentially a motherboard. All the controls are operated through this small computer. It is the only replacement part that costs over $100. Last I checked it was around $450 Canadian. The reason for the fault is overheating. According to the tech that fixed it the first time, it is the most common problem with this style of range. I find this concerning considering the only thing a range does is create heat!Keep in mind that you are virtually held over a barrel. There are only two companies that market their products under multiple names adding up to over 80% of the appliances on the market. They battle for that market by offering more bells and whistles, and less quality. The Range I replaced four years ago was 20 years old. I just replaced my Whirlpool 3 months ago. I went outside of the 80%, and bought a Samsung. Im rolling the dice, and went with induction top. My theory is it will produce less heat because it just heats the pot, not the stove top.Low quality drives me nuts. I want fewer bells and whistles, and more long lasting reliability. I should be able to go my lifetime and only buy two or three ranges. We really like the induction top. It works fast, and doesnt produce too much excess heat. Dual zone oven is a good idea. We werent looking for it, but there was a deal on. The dual zone induction range was only $50 more than the regular one beside it. Now my wife uses it all the time. She will have cookies in one zone, and a casserole for supper in the other. True convection is the other must have. It does a great job cooking everything evenly.

We purchased a Whirlpool Cabrio for $1,100 because it was the largest capacity washer in our price range at the time. It has had very little use as I typically take my clothes to the laundry mat since it is anything but large capacity. I have always had problems with the buttons malfunctioning but I went to empty a load and the water was still standing in it - I got code ld and realized that the entire tub had broke off and dropped into the bottom of the machine. Where is the class-action law suit? I want to be the first name on it. I dont have $1,100 to waste on junk. Whirlpool should be ashamed.

I was so excited when I bought this stove. It broke right outside the warranty. It shuts off in the middle of baking or just doesnt stay on at all. Bad, bad, bad. They told me it would cost $400 just for the part, not including installation. What a rip off. I called the tech and he said this is a known problem. He advised me to just toss it and buy Hotpoint which has a much better consumer report rating. Sad.

My new energy-saving Whirlpool washer sucks. Laundry comes out smelling as bad as it went in. Washcloths are as dirty as they were when they went in. I have to take my dogs bed blankets to my sons home to wash them because this new washer will not even clean blankets.UPDATED ON 08/21/2015 - I have had two Whirlpool washers in 38 years. They were great. I buy a new up to date energy-saving Whirlpool washer and it doesnt last a year and a half. Now it is costing me $433 to have it repaired. I am preparing a washer and I am very unhappy with to start with. I will never recommend these washers.

In 2007 and 2008, I purchased 7 natural gas heaters: 1 for my home and 6 for rental properties. I have had nothing but problems from all of them. Two of them failed this weekend (one 40-gallon and one 50-gallon). I called the 800 number and have to pay $63.50 for parts for the 40-gallon and was given a PO number to pick up parts for the 50-gallon at Lowes. They do not have the parts. I have spent over $250,000 at Lowes since 2000. I have all Whirlpool appliances in rentals and my own home. The discussion I had at two Lowes stores today really showed me how they take care of their customers. I told both stores that I will never buy the Whirlpool brand again!

AVOID Whirlpool water heaters - Bought two 12 year warranty water heaters from Lowe’s in 2014. Model NU50T121-403 from Whirlpool. Thermocouple went out within the first 4 months. Called WP, they gave me a number to call for an authorized contractor to come out. Made certain to tell me that PARTS were covered, but not labor. $300 for the labor and two days later, hot water is back on. SAME THING happens again 6 months later, then AGAIN in Sept of this year. So 3 guys have been out to all replace the same part. This morning, hot water is out. Both tanks. Can’t keep pilot light lit. Called WP. They gave me more numbers of authorized contractors. No hot water and now I’ve got another $300 I owe to fix the SAME BROKEN PART. I wonder if this is how their last class action lawsuit got started?

I am a mother of 4 children and 3 grandkids, I love cooking and baking. Before I can post a review on a product or appliance I like to wait and give it enough use to test it. About 2 years ago I purchase a Whirlpool range. I trust the Whirlpool brand because is durable, easy to maintain and simple to operate. After owning my first Whirlpool refrigerator for over 15 years, I am happy to post my review on my almost 3 years old Whirlpool gas stove and oven. I am a satisfied and proud customer of Whirlpool!

Whirlpool - good price for pair. I have had this pair for over 10 years and they work good and are reliable even though they were not the top of the line models. Large capacity is a must - energy efficient is also a must. Discounts are nice to get but if not available I will go with a name brand. I want a washer with an agitator not one of the new ones that dont have one. Reliability is the most important factor so repairs are not needed. I want a full size washer with several cycles and all cycles have a cold rinse to save energy. Having a center agitator is a must - cant stand the newer ones.

My water heater was installed in 2007 (model BFG2J5040T3NOV). It has required 3 repairs in 4 years because part failures make the pilot light shut off. The gas controller was replaced in 2008. The manifold/burner assembly was replaced in 2010. This month (August 2011), I have replaced the thermocouple, which did not fix the problem. Now I am having to replace the gas controller again. The part is failing, but not completely inoperable, so occasionally when on the phone with customer support, the pilot light would stay lit. When this happened, the tech would act as if the problem was solved and tell me to call back if the pilot light went out again. The next day, the pilot light would go out again. Thus, I have spent several hours on the phone with customer support running the same tests and answering the same questions over and over again.