I purchased this Refrigerator Model #wrb322dmb, bottom freezer, 21cu ft. last year on July 3, 2015. In September I noticed rust spots on the top door. I called Home Depot where I purchased and they directed me to Whirlpool. I did purchase an extended warranty with Home Depot. Whirlpool did replace the top door. Thought that took care of it. Today one year and two weeks out of warranty, I again notice rust on both doors. Called Whirlpool. They said too bad out of warranty, not considering I had a previous report of this very same issue. So since I am very unsatisfied with this result and the fact that an expensive product is rusting, I decided to share to try to prevent someone getting stuck. Stainless steel is not supposed to rust which leads me to believe that it is not Stainless steel, but a Stainless Steel finish and not a very good one. So I am stuck with a rusting $1200.00 refrigerator only after one year. I have always purchased Whirlpool, but no more. They lost a 40-year customer. I have always bought American made but no wonder people are not buying American made any longer. TO SUM IT UP WHIRLPOOL STAINLESS STEEL APPLIANCES RUST! DO NOT BUY!

I recently purchased a Whirlpool over the range microwave. I especially appreciate the unit's strong exhaust fan. My previous microwave's exhaust fan was much less powerful. The unit's black glass and chrome trim look great! I am extremely pleased with the new microwave.

I purchased my water heater at Lowes and had it installed professionally. I suspected something was not quite right on numerous occasions because the hot water recovery time seemed excessive. I finally called Whirlpool and they gave me the names and numbers of two companies that were on their list. The first asked for the model number and normal information and never called back. The second showed up spent five minutes charged me 78 dollars and said they could not get the part (gas valve) I needed. And if I could get it from Whirlpool they would charge me 250 to put it on. They also said Whirlpool made horrible water heaters and I should save myself the trouble and just replace it. I have since heard from additional plumbers and the gas company to stay away from Whirlpool. I did have the water heater replaced. When they did it and they drained the old water heater it had so much sludge in it draining it was very difficult. The sludge is mystery since I have a softener in my home and it should have prevented that. The individual from that gas company said that was just one of the many issue others had experienced with these heaters.

I purchased the Whirlpool Flame Lock water heater (model BFG1F4034T3NOV) in May of 2008. Within a little over a year, it stopped working. I was able to get the manufacturer to send out a repairman and install a new kit. It worked great for 2 years. Now, here I am again with the pilot light going out daily. So I went to Lowes and purchased the thermocouple, and a friend installed it. We still have to light the pilot light twice a day to have hot water for showers.

Once again I am disappointed in a product that I felt was of the utmost quality. However after buying in 2010 and not being installed until 2011, the over the oven microwave has a crack on the outside of the door. Two pieces have fallen off from under the plastic rim on the inside of the door, two pieces of the door one on the top right side and the other on the bottom right side have fallen off. All I have to say is the two Whirlpool products I bought at Lowes has been a huge disappointment especially since the other two bought from the same stores are Frigidaires and work beautifully...

Purchased a matching set, Whirlpool Cabrio Platinum Washing Machine and Dryer in November of 2012. After just over 2 years, Im stuck replacing the Washing Machine at my expense! The washing machine began leaking water out of the bottom of the unit and became extremely loud when operating it. The repair technician said it was a seal and bearing that needed replaced and the cost of repairing the unit would be cost prohibitive versus replacing the unit all together ($800+)! Originally paid over 2K to purchase these units and have them installed. I do not want to trust or rely on the Whirlpool brand again. I would appreciate any recommendation for a better quality, high capacity, HE washing machine brand to replace the Whirlpool unit with (Samsung, GE, LG)??

We purchased our oven new in a package deal with the rest of our kitchen appliances four years ago. The bottom heating element in the oven has already stopped working. Every oven I have seen in my life has lasted a minimum of 15 years, and most 20. All I can say is DO NOT BUY WHIRLPOOL APPLIANCES! In the past 4 years, weve had the repair technician work on the Whirlpool refrigerator (once), dishwasher (3 times), and microwave (3 times). Now, the stove isnt working correctly, making this a total of 8 home visits by the Whirlpool repairman. Whirlpool is manufacturing trash for the landfill now, not quality lasting appliances.

I purchased new dishwasher, range, microwave, refrigerator, washer and dryer 16 months ago. I have had problems with everything except the dryer! Lowes even traded my washer in for another because it could not be fixed.

I am a single mother of a 5 year old and I take care of my mother as well. I purchased a whirlpool because I believed them to be reliable, boy was I mistaken! I am in the military and while on an 8-month deployment I got a message from my mother that the washing machine had stopped working. Here is my mother who cannot drive - with laundry bags and a 5 year old in tow walking to the laundromat to wash, only to carry wet laundry back to the house to dry. Thanks a lot Whirlpool! My cousin in Michigan tried to help my mother with the company and a repairman as much as possible from over the phone. Here is what I got:The washer repairman came this morning. He did the diagnosis but I did not approve the replacement parts and repairs. First of all, he said that the motor control board was bad. To replace it with a new board would be $503 and a refurbished one would be $490.03. If the motor control board was replaced, it might fix the problem with the user interface. If not, the cost to replace that would be $302.62.Apparently there are 4 boards that could have problems. He also said there was a problem with the start button. Anyway, we ended up paying for the service call ($129), but I thought the cost for the replacement parts was too much to justify when we could get a new one for about the same cost. He recommended that we get a Service Contract when buying something new because of the cost to replace the parts.While doing some research online, unless you purchase an extended warranty or have experience in 2M; you will be researching new washers every 2-4 yrs. What happened to built to last? It seems to me all this technology/circuit boards/computers to make things work have degraded the appliance quality.Im sorry for the bad news but I just wanted you to have all the info. Let me know what you think. I know the washer is only a little over 2 years.

Purchased washer and dryer combo on 07-08-2013. I have a family of just 2 now. Under normal conditions I thought the machine should last 12 to 15 years. After 2 years of service the bearing and seal on the tub failed, I had to order parts and rent a tool to install. Then after 3 years had to replace suspension kit for the tub. Now after 3 1/2 years the water drain pump has failed and the sensor on the motor is acting up. This machine listed for $800. I did not purchase extended warranty but I have repaired myself. If I had not repaired myself the cost would have exceeded the cost of new. I have now purchased another makers model machine. I think Whirlpool should buy this machine back.

Whirlpool Cabrio Platinum Option - Very stylish. Well built - very solid and heavy constructions. Full features from quick wash to sanitary wash, very energy efficient, steam setting on dryer for touch-ups. Quick loads, etc. We were looking for a washer and dryer set that would accommodate large quilts and blankets and still have the flexibility to handle small and delicate loads, and be energy efficient. The Whirlpool Cabrio Platinum Option is solidly built and very sturdy. It handles small and large loads and is very energy efficient. Both the washer and dryer handle sheets and pillowcases without a problem. Wed recommend them to anyone.

We purchased our Whirlpool Gold series, french door refrigerator 22 months ago. The freezer and ice maker has stopped working. We had one repairman come out already and he couldnt fix it. We have another one coming in 2 days. I am very disappointed with the Whirlpool brand. I also bought a microwave, 2 wall ovens, and a dishwasher at the same time. The microwave makes a clicking noise every time you use it.

I bought a whirlpool Washer in 2011 which I bought an extended warranty. Thank Goodness! It has broken every year. At first I was ok since they always fixed it. It is very inefficient and the clothes are not clean. But today I am so ticked. It broke in Sept. and they have come out twice and cant fix it. Now they say it will be Dec. before they can fix it as part is backordered. REALLY!!! Im expected to not have a washer from Sept. to Dec. with no compensation! I have called both Whirlpool and the warranty company and they say thats just the way it is. I WILL NEVER BUY A WHIRLPOOL AGAIN. The warranty service is through Federal Warranty Service.

I would like for the public to be aware of an issue I have had with my Cabrio Whirlpool washer and the extended warranty service that Whirlpool sells to customers. My Cabrio washing machine is less than three years old and is an inferior product. The circuit board has gone out on my washer twice. Each time my washing machine breaks, it is out of service for three weeks and I have a family of four people. My washing machine broke down with a major circuit board failure for the second time in three years on January 23rd. I called the extended warranty department at Whirlpool and they sent an incompetent repairman to fix my washer. We are going into week 3 of listening to various stories on why it is taking three weeks to source getting a part overnighted to fix our washer. This man has ordered the wrong parts, says he cant come to us because of weather, cant get the parts, etc...I just got off of the phone with the warranty service after speaking with a supervisor and they tell me they cannot source another repairman and we still have to wait. My questions to corporate office at Whirlpool is how long do you have to wait to get a washer repaired and what type of product and extended warranty are you selling to the public? A very inferior washing machine and a very unhappy customer! I will never buy another Whirlpool appliance! BUYER BEWARE, THIS COMPANY HAS POOR CUSTOMER SERVICE! THIS IS MY SECOND GO-AROUND AND THE SECOND EXPERIENCE HAS BEEN IDENTICAL TO MY FIRST ONE - TERRIBLE!

Amazing pice. Would recommend to anyone. The heat is great. The oven is amazing. I got this for my birthday and my kids were helping me to get it and I was so excited to receive it I was crying. Amazing machine, wish I had two. Would definitely buy again. I especially love how clean the oven top looks and how the knobs for the burners are easy to use.

Its a very well build dishwasher. Its quiet, really do a deep cleaning and make it easier to leave the kitchen clean after dinner with 2 kids its something that I need, Its not pricey either like other brands.

I Purchased a Whirlpool ceramic top self-cleaning oven & side-by-side refrigerator from Sears. I just want to share my experience. I do not have the exact year I purchased them. Too bad I was not aware of this site but after a year with the refrigerator I knew I would not buy another side-by-side and not a Whirlpool. The refrigerator motor runs too loud, the ice maker was forever stopping even during the summer. If you cleared the ice jams it would not reset for hours. The ice maker was replaced under warranty but it still jams; however now when you clear the ice from the trays it produces ice quickly.The temperature in the oven seems to be off now. I purchased a oven thermometer and to verify the temp and they are never the same. But my major concern now is the self cleaning feature. The front door is Yellow and unsightly from the self cleaning cycle. As I sit here typing, I hope the oven does not start a fire it is very hot. This is the last time I intend to use the self cleaning cycle again because I feel it should not be this hot. The ceramic top is hot enough to burn if you touch it. Strangely I checked the oven storage drawer and metal pans in them were okay. Cabinets beside the oven were just a little warm. But This customer will not purchase Whirlpool again.

The pilot light went out on our Whirlpool hot water heater. We followed instructions and were unable to relight. Our plumber was also unable to relight so we ordered new parts with associated overnight express costs. The plumber returned and worked for over an hour. When the pilot light came on the burner assembly burned out the new thermo coupling and that needed to be replaced again. This happened again. I would like to join the class action suit as Whirlpool has known about this problem and consumers are paying more than the original cost of the unit for repairs.

I love my ceramic top. My only complaint is I wish my knobs were on the front of the stove because I am short. It would be nice to not have to reach over hot burners just to turn the temp up or down.

My experience w/ Whirlpool has been disastrous. Whatever you do read the reviews on products before purchasing, do your homework first before purchasing any major appliance. Whirlpool company and its employees are a joke. We are paying consumers and spent our hard earned dollars to support a company that could care less about us and our problems with their products they sell to us which are a piece of crap. I purchased a refrigerator made by Whirlpool from hhgregg in Oct 2015, which took 2 months to get it delivered. The refrigerator is not a year old yet, and cannot get anyone to come out to repair it. I have called Whirlpool numerous times, and so have my husband to come and repair a refrigerator that is less than a year old.The ice maker stopped working. Then I came home and discovered that the refrigerator is not cool, and everything in the bottom freezer had almost thawed out, and a repairman was supposed to come on August 31, 2016. It has been hot as Hades, during August, Sept, in the high 90s and they had the nerve to call and say they had to order the icemaker and when it came in someone would be out to fix it. I called the company in Maryland to find out what part did they order because a technician hadnt been out at this point to determine what part needed to be replaced. I called Whirlpool, and yes was put on hold for 45 minutes each time, and when I asked to speak to a manager, I was told that the manager said I could call a repairman and they would reimburse me up to $150.00. I replied That that is not my job. Your job is to send a repairman to fix it.The name of the company that they gave me and the phone number is located in Maryland, I live in the state of Virginia past Richmond, 3 hours away. Then I was told by the company in Maryland that they dont have technicians to Repair Whirlpool Refrigerators. This is totally unacceptable. It is Sept 19, and since August no one from Whirlpool has been out to fix it, neither have they tried to rectify the problem. Bottom Line, DO NOT BUY A WHIRLPOOL PRODUCT, not from hhgregg, Sears, Home Depot, Lowes, anywhere because this is how they treat customers. I have an 88 year old Aunt that lives with us that were responsible for, and she cant even get a glass of ice cold water from a brand new refrigerator thats still under warranty. Whats wrong with this picture?

Like everyone else here, I had to call a repairman to have a look at my washing machine after 4 years of limited use (only my husband and I). As soon as the repairman looked at it, he told me theyve had so many calls for this particular washer. He ordered a new part for it, but it did not fix the problem. Thankfully we purchased extended warranty and we were credited the full amount + tax. Today I picked up a brand new Maytag washer. Cant wait to try it. Thanks Leons for the great service.

We purchased a Whirlpool refrigerator on 4/6/2011 - Model No. G17FVCXWQ00, SIN No. K01044078. Since that date, we have had many, many problems with the ice maker not making ice and jamming with ice cubes. If we use ice, then it will not make ice for several days. We had a service man come and try to fix this problem but the problem still remains. What can we do to get this problem resolved?

I bought a Whirlpool over the stove microwave. It was to replace a GE that was over nine years old. 40 days after purchase and installation the plastic started chipping and peeling. I contacted Whirlpool customer service and was told that it was a cosmetic problem and my warranty stated that I had thirty days of warranty on cosmetic problems. This was a problem because chipping and cracking didnt happen within 30 days. The chipping and cracking continued to get worse. I again called customer service because the warranty stated that workmanship and bad parts were covered up to one year. I was told that because it was over my stove that this was to be expected. I thought this was a dumb answer because had I known that an over the stove microwave would have problems from cooking I would have installed it in my living room over the television. I called customer service several times. One of the times I called I talked to a representative who actually acted as if she wanted to help me. She suggested sending an e-mail with pictures and gave me an e-mail address. I did this and got no response. I was getting close to the warranty expiration date. I called again and was told that pictures wouldnt work; I would have to pay to have a serviceman come out and write a statement saying that it was not cosmetic. The cracking and chipping is so bad that I cant clean parts of the door because the cloth or sponges catch on the cracks. The door on the GE microwave did not look as bad after nine years of use as the Whirlpool does after 1 year and 8 days of use. I am not the smartest person in the world but I know the difference between poor quality material and workmanship as opposed to cosmetic problems. Im pretty sure that if my wife put her makeup on and pieces of her face started cracking and falling off she wouldnt want to hear that it is not a real problem its only cosmetic. Bottom line is I am very dissatisfied with the poor customer service and warranty problems I have experienced. I will not buy another Whirlpool product and would strongly suggest to others to buy any brand but Whirlpool.

We purchased a WRF989SDAM03 model French door refrigerator in September. A month later it began to make grinding noises when running. The noises got louder until it sounded like a car idling. We called for service, and the technician diagnosed a failing compressor. They replaced the compressor with some difficulty. Three days later we lost cooling. They replaced the compressor again. Now the refrigerator cools, but it runs 100% of the time. I dont mean frequently, I mean it NEVER. SHUTS. OFF. Its never not running. Today a technician came out, and after 1.5 hrs of diagnostics on the phone with a Whirlpool engineer, theyve declared that it works. Whirlpool refuses to honor their warranty and says that because the unit cools, I should accept that it runs 100% of the time. I can get no resolution from Whirlpool.

I purchased a Whirlpool Cabrio just over a year ago. The washing machine does not clean clothes! While under warranty, a service tech came out to look at it. After hearing the problem, he replied that it was a common complaint and that he could not fix the machine because the problem was that it is so poorly made that it simply does not work. His recommendation was to come to terms with the loss of a thousand dollars as Whirlpool would not rectify the problem.Whirlpool really showed their true colors when they refused to cover the repair tech visit. Whirlpool supervisor Kitty explained to me that customer advice was not covered under warranty and that we would have to pay the bill. Highlights of her argument were that we should just rinse the clothes multiple times and they would eventually get clean. She also mentioned that if the machine really did not work as described, we should have complained sooner even though it was still under the one-year warranty. Whirlpool will sell you junk backed with horrible customer service. Beware!

A little over one year ago, I bought this model from Lowes. Shortly after installation, the ceramic coating on the floor of the bottom oven cracked and shattered. I contacted Lowes... No help whatsoever. I then fought with Whirlpool for weeks until they agreed to replace the unit. Seven months later, the floor of the bottom oven, once again, cracked and shattered. I am now in another dogfight with Whirlpool. This appliance is garbage and Whirlpool does not stand by their product. Do not buy any Double Ovens from Whirlpool. My next step is to organize a class action lawsuit.

We purchased 3 Whirlpool Gold appliances, fridge, range and over-the-range microwave in 4/2011. Since that time, the fridge needed repair, the microwave door had to be replaced and the range had to be repaired. Now the heating element on the microwave went and Whirlpool will not fix the problem. We purchased the extended warranty through Whirlpool and they are saying it is not worth fixing. We paid $470.00 plus tax and install and now all they are giving us is $348.00. Since we have had repeated problems with these appliances, why not just fix the problem or replace the microwave??? What Whirlpool customer service told me was that would be options for us if we did not purchase their extended warranty. Tell me, is that fair? The cost to repair the microwave was $388.00 and they are giving us $348.00 - do you not think for the $40.00 difference, it would be worth to spend it to keep us happy. We will never purchase another Whirlpool product again and will tell everyone we know not to buy their products.

My 3 year old water heater failed and the service line would send us the part but the install was my responsibility. Shipping was free but would take 3-5 BUSINESS days. Whole has a week to wait with no hot water, $35 for expedited shipping (which took 2 days), $175 for the plumber (authorized by Lowes (1star also) for installs). 2 days later the unit is cold again... Plumber comes back, plays with wiring and gets it fired up again. Says if there is a problem again to refer the techs to the plumbers office for new tank. Well now Whirlpool says they will only take the word of their own plumber AUTHORIZED HEATING 24 hours wait for a service call. You will be the 1st job Wednesday morning. Wednesday 930 call from AH we are backed up. Hope to be there between 1 and 4 pm. How did you get backed up if I was 1st job? Never again will I buy Whirlpool and nothing from Lowes as well. Still no hot water day 3 second time in 2 months.

The first day I set foot in IKEA changed my life, innovative and sensible and affordable. Some years later I had the opportunity to remodel a kitchen and I immediately thought of IKEA. I used their online planner, researched the appliances and knew that they were made by Whirlpool and that they offered a kitchen package discount if I bought 3 or more appliances with all the cabinetry. So I hurriedly designed the entire kitchen from top to bottom with IKEA.Included in the design was my center piece, my 5 burner Praktfull Pro Gas/Convection oven range with stainless steel backsplash and top of the line hood fan, basically a thing of beauty! I loved it and I visited the store several times to look at it. I finally bought everything, and installed it. Absolutely the most beautiful kitchen in the world.We have a historic building and were on several historic tours, interviewed for the newspaper, our kitchen was the highlight of the tour. My gas range drew oooos and awwws. The range is an exceptional appliance, beautiful and amazingly efficient, easy to clean…I was in love. Then one day it happened, the love affair was quickly over, devastatingly over. The door fell off the oven and the hinge broke! Yes you heard me right, it fell off, but that is not the worst part. It appears that not only are there no parts to fix it… there IS no fix for it, period. The door fell off because it had been glued on!!! Yes glued on. Whirlpool and IKEA had actually manufactured an appliance that failed in less than 4 years of use and no apparent intention to ever provide service or parts for it. This is criminal and they should be fined for their neglect of the customer, their calculated malfeasance and fraud to the customer.So my beautiful kitchen has a big black angry cavity in it and now I must try to find a new range that will fit in the opening left by this piece of junk and also pay probably over $2,000 to $4,000 for it. Most of all I am heart broken, mad and distrustful of anything IKEA in the future. Oh and by the way, my entire house is IKEA, my living room, my patio, my bedroom (s), my library, my office! Ive spent thousands and thousands of dollars at IKEA. No more! THE FINAL INSULT: Ironically…. my kitchen was featured on the IKEA website!!!

We purchased a Whirlpool hot water heater approximately 4-5 years ago and have had problems with the pilot staying lit. I contacted Whirlpool and their trouble shooting included doing a draft test (I am a teacher not a plumber) and removing the closet door that houses the unit. I am very frustrated by this entire ordeal and would like if they would replace the entire unit. At this point I dont want another Whirlpool product. The plumber made a service call at 12 noon and by 3:30 we had luke warm water and by 6:00 pm the water was ice cold! I will never recommend any Whirlpool products.

The machine meets our needs and just the right capacity. It has just the right number of selection for proper washing. Very easy to load clothes and remove from the washer. There were a number of colors to select.

Purchased my Whirlpool gas hot water heater. After 1 1/2 yrs, the blinking light shut off, called tech at Whirlpool, made me move hot water heater to outside. I moved it outside and when called back, I was then told to send 4 photos to prove that I moved it, in which I did that. He told me that still was not right... and still he would not help with reset. I live in my parents old home w/ water heater in bathroom for 50 yrs. No problem... it was vented thru ceiling to attic. Now it is outside, unlit, in a steel hub (as directed) and still not ok...I have no hot water and have not for 4 weeks now... Whirlpool sucks... never buy their hot water heaters. Had to pay a serviceman $750 to move heater, run cold/hot water lines and gas line and it still does not work... with NO HELP from Whirlpool. Now I am in process of buying an electric hot water heater and have to pay an electrician to run a 220... I am on fixed income and this stinks... biggest regret... WHIRLPOOL.

I have always like the Whirlpool brand in general. It is a well known company and the products have always been of quality. I will say that recently I discovered that Whirlpool will only allow their own technicians to work on more current washers and driers and that is concerning since I have always used a technician I know and trust.

My Whirlpool Cabrio WTW5550xw0 has had many problems. It started with the lid lock error, replaced it, lasted about 2 weeks, and got another one. I did the diagnostic test that pointed me to the actuator, replaced it. It worked for 2 weeks, got another one, and then another one. I was getting a bad reading from the control panel, replaced it, and that worked for a while. I found out that the actuator had a little water drops on it. I figured that it must be the tub seal, so I replaced it. That lasted about a week and a half, and it started dripping again. Now, I figured it is that the transmission has bad bearings, that causes my tub seal to leak, that causes water drips to go onto my actuator, causing a failure in that, which can give me all kinds of bad readings on the diagnostic test. I have replaced at least half the cost of the original purchase price on a year and a half old washer. I also bought my son a Whirlpool Cabrio washer a few months before I bought mine, and he hasnt had a single problem.

This is a horrible washer. It leaves a white residue on dark clothing and the clothes need to be rehashed. There is water that settles in to the fabric softener dispenser. Now the washer is leaking. My husband replaced the tub seal or whatever since he found this could be the problem while searching the internet. It is still leaking and we have no idea from where the water is coming. I agree with the other person that the Whirlpool customer service cares not that theyve manufactured a defective product.

Whirlpool Refrigerator Freezer WRF560SEYB01. Purchased the Whirlpool Refrigerator Freezer in 2012 at Sears. Ran okay for 2 years. Bottom freezer door came off the track. Called Sears. Sent out repairman for $200 to replace the door. He did not check the ice buildup on back of freezer. Next problem, severe ice buildup, loud noise. Used hair dryer to melt ice and took the blower fan out of freezer. Solid ice on all the blowing fans and found a chunk of solid ice. Freezer no longer made the noise until the ice built up again. Now, it continues to build up and we have to use the hair dryer every two weeks. A refrigerator should last at least 10 years. This model doesnt even warrant a rating of any kind.

I paid a lot of money for this because I thought it would be high quality and last for quite a while without problems. First of all, you HAVE to open the right door before the left door and then remember to ALWAYS close the left door first and then the right door. If you dont the doors dont close well and your refrigerator gets hot AND THERE IS NO BUZZER OR ALARM TO TELL YOU THE DOORS ARENT CLOSED. After 2 years the freezer repeatedly freezes up and then the refrigerator heats up. My repairman says the controls on this refrigerator are WAY odd and instead of just buying an inexpensive part (defrost timer for example for $50) he need to order the entire control for probably 3 time more. NOT WORTH THE MONEY OR TROUBLE. BUY ANYTHING OTHER THAN WHIRLPOOL GOLD.

I purchased a 29 cu ft Whirlpool French Door refrigerator (WRF990SLAM) Feb, of 2013 from Lowes and have had nothing but problems since I purchased it. First, I noticed that the fridge sounded louder than normal. Then a few months later, ice started building up in back of the fridge. Then the most craziest thing ever started happening, the water dispenser started randomly shooting out water. Lastly, the ice maker takes forever to make ice. Still to this day, Whirlpool has yet to fix the problem. Funny that the technician said that theyve received a lot of complaints regarding the same issue for this model...so, I say you should be able to fix it then or replace my fridge. I have a 2yr extended warranty which states if they cannot fix my fridge after 3 attempts then they have to replace it. They refuse to honor that. Whirlpool and Lowes are full of crap!!! Whirlpool doesnt care at all that their products are crappy and their service is bad. They sent me a survey asking how do I like my product and I informed them of my issues and they sent me a response to purchase an extended warranty. Now, if they really reviewed the surveys, they would see that I have an extended warranty for 2yrs but regardless of that what about the issues Im having with my fridge? Do you not see my comments? If you didnt care you shouldnt even bother asking. Lowes pretended to care and made me believe they were going to replace my fridge but then sided with Whirlpool and said that they have to make 3 unsuccessful attempts to fix the fridge but each attempt has to be 30 days apart. Thats a bunch of crap because its been 6 months and my fridge still has not been fixed or replaced!! I have a Samsung side by side that I bought a year before Whirlpool and never had a problem with it. I bought it from Home Depot also, along with a stove microwave and dishwasher. I will be sticking with Samsung and Home Depot from now on!

In 2002, I purchased an EE3Z50RD055V 50 gal. Whirlpool hot water heater. Recently several solder joints on the computer module became unsoldered so I cleaned the joints and resoldered them. But several months later another joint became unsoldered so I thought Id just purchase a new module. I called 1-877-817-6750, explained the problem to the young lady. She informed me that they would ship me a new one overnight. I asked her how much this would cost and she told me there would be no charge as it had a lifetime warranty. SURPRISE! Thats what I call customer service! A few years ago, I purchased a Whirlpool Duet front load washer and dryer. Now Im twice as glad that I did. My wife and I LOVE the Duet.

I purchases a Whirlpool 32 Cubic foot 3 door refrigerator in stainless model WRF992FIFM back on November 29, 2016 from Costco. I noticed that it was not making ice and that the refrigerator was around 50 degrees. This was on October 21, 2017. I called Costco and they contacted Whirlpool who sent out a service person on October 25. I am still without a working refrigerator and it is November 9, 2017 as I am told that a circuit board needs to be located.I have called both Costco and Whirlpool and no one seems to be worried about it. I was told by Whirlpool that if a part is not available by end of day Friday November 10 that I will be considered for a replacement. Considered really? I have never experienced such deplorable customer service on both Costco and Whirlpools part. It appears that this model is a lemon as there are large numbers of complaints on numerous websites. I asked for a refund due to the bad reviews and lack of parts and was denied. I will call on Friday for an update.

I have a Whirlpool Duet front loader. Sick of it since I bought it! Not enough water to wash & rinse clothes. After consulting sites on internet, husband decided to try adjusting part. He just took off the 3 screws & lifted top off. On the outside part that has a white plastic housing, he turned the longer screw 2 1/4 times clockwise. EUREKA! We have more water! You may need to start out adjusting 1 turn & work up till you see a water level you like. Just dont let the water come over the wide rubber water guard.

My double oven is less than 2 years old. I just used the self-cleaning feature on the bottom oven and now it wont work at all. I understand that this is a common problem with Whirlpool ovens and I will never buy another Whirlpool appliance again. What a piece of junk! I have used self-cleaning on my ovens ever since they were invented and have never had a problem before.

We purchased a Duet from Lowes just a few months ago. Within 2 weeks we had an inoperable machine. After 2 phone calls a service technician came out and looked it over. He had to come back a total of three times to replace the motherboard. That worked for about six weeks and it died again. He came out again and replaced the motherboard again. Fast forward two months and the machine is once again inoperable. When plugged in, it makes an ominous growling sound but nothing else happens. The idiot who designed this thing has no common sense. Its programmed so that it will LOCK on any failure. Not only has every one of these episodes left us with a load of clothes in there getting moldy, you cant even get to the model number or serial numbers; both of which are only visible inside the rim of the machine.So adding insult to injury, your machine is broken, your clothes are in there getting ruined, and YOU CANT EVEN GET TO THE INFORMATION YOU NEED TO SET UP THE SERVICE CALL. If it had only happened once, Id laugh, but this is the third time and its not funny. We bought this machine because it said proudly made in USA. Next time, Ill support the Korean economy and buy a reliable, durable Samsung. The only positive I can offer is that the Whirlpool live chat person was able to set up the service call for me even though I cant get to the relevant data inside the machine. DONT BUY A WHIRLPOOL WASHER. Despite their legacy and US-feel-good associations, the sad truth is that they are poorly engineered and poorly manufactured.

We purchased in July 2016 from Best Buy. Very nice product. Our former Whirlpool had lasted 20 years and was a work horse for our family. The new one began not freezing ice cream in November. Then, it would periodically freeze things very well and then not freeze items fully. We contacted Best Buy thinking we had a lemon. Worthless - no help. Told us to contact Whirlpool directly. The repair person came out today and told us that our refrigerator cannot be in our garage outdoors because the energy efficiency of the refrigerator causes it to shut off when the surrounding temp drops below 54F. Our former Whirlpool had been outdoors in our garage in that spot for 18 years, no problems. The new models now no longer operate if the air cools down around them. What!? There is no warning information, no sales information, no way to learn this until after you shell out 1000 dollars and lose your frozen food. It is in the manual in fine print, but we didnt read the manual cover to cover when we got the refrigerator, and we sure didnt read it BEFORE we bought it. And no one at the store, nor the installation people who represented Best Buy as paid installers told me I couldnt have this outside, even though I specifically told them I was buying it for our outside extra fridge and freezer to replace the old one, and the installers installed it outside. Technically our refrigerator is working as its supposed to apparently. However, I think it should prominently be noted on pre-sales materials that it must be operated indoors only (in climates always >54 degrees). Now I have a new refrigerator that I cant use as an extra in our garage. Apparently all the new fridges are energy efficient like this and shut off below 54. I cannot find any info on the internet about this, or any other complaints about a similar situation to mine. How does that make any sense? Freezing is 32 so any frozen goods will thaw, by default, always, if the machine is in cool environments. Phooey on this design spec. Dumb engineers.

3 years old and not cooling again. Enough said! For the 2nd time the refrigerator stopped cooling and was told it’s no longer covered and I would have to call service and be responsible for repairs 2500.00 later. I will be shopping for another refrigerator.

I bought a Whirlpool High Efficiency top load washer. It does not get the clothes clean. Dark clothes come out with spots all over them. There is not enough water to rinse out the dirt. It is left on the clothes in spots. I have to take my clothes to the laundry mat to wash them to get them clean. I am 74 years old and have used Whirlpool appliances all my life. I have dt3 rental houses I keep Whirlpool appliances in. But I wont be buying any more. I had to call the repair man one month after I bought it. He had to recalibrate the machine. If all you want to wash or maybe rinse out is a pair of slacks or a shirt, it might be o.k. but not a load of dirty clothes. It is just a JOKE.

Seems to use very little water. When I take the clothes out, they are bone dry in places which means they havent even seen any water! Clean (?) clothes end up smelling musty and I end up having to wash them two or three times which completely goes against any eco argument! I am really disappointed with this product and would never buy Whirlpool again. I have just washed our dog blankets. The cycle finished so took them out, had to check that the detergent had been used as the blankets were almost completely dry. The blankets still completely smell of dog so have had to put them through another wash (with more detergent – waste of money) and with a pre-wash cycle. Rubbish! We also have a Whirlpool drier and that is no better. Washing never comes out completely dry. It always has to be fully aired, sometimes more than others. There is no consistency in how wet or dry the clothes come out. Avoid at all costs.

I absolutely HATE this washer! These pics are of jeans AFTER they came out of washer. Its energy efficient for sure...doesnt use enough water to fully wet the jeans. And, yes, I know how to choose the correct settings. See how wrinkled the jeans are? That is what all clothes look like after being washed in this washer. Dryer isnt any better. It does dry them, but they are so wrinkled they look like they were just pulled out of dirty clothes hamper. I was a Whirlpool fan up until this set. I realized before my 30 days were up that they werent cleaning my clothes well. I went back to Lowes & set up a date & time for them to be picked up. Salesman convinced me that I just wasnt use to this new type of Whirlpool washer/dryer. Plus he insinuated I was being a problem customer who was lying about the poor performance of my set. He said they had sold a lot of these W/D and NEVER had a complaint. Dummy like I cancelled the pick up. I would not take another set of these if they were given to me. If I could afford it I would give away this set & buy something else. Anyone still interested in Whirlpool Cabrio W/D after reading my review? If so, Ive got a set I will sale you for what I owe.

I purchased a Whirlpool refrigerator (model number GX5SHDXVQ02/K02778282) on 9/18/2010. It broke down in 1 year and 8 months; the circuit board control went completely out and ruined all my food. Whirlpool stated I was beyond the 1-year warranty and said there was nothing they would do, except sell me a 1-year warranty for $299. I was at their mercy, so I purchased the warranty for $299 and had the fridge fixed. I would like to be reimbursed at least for the $299 warranty charge. This company should be ashamed of manufacturing such a flimsy product and not standing behind the item to protect their name.

The French door fridge with the freezer drawers on the bottom are very flexible and easy to access. It goes downhill from there. The ice maker takes 4 days to fill up the bin with no use. The unit does not defrost and freezes up every six weeks requiring a manual defrost. Three mods have been made under the service contract and performance has not improved. PC boards have been replaced and at least one thermistor. My understanding is this is a single compressor unit with piping, relays and valves to port refrigerant to two different evaporators as needed. Unfortunately it simply does not properly balance/defrost and the freezer door freezes up. It certainly is not compatible with a high humidity environment. We will never buy another cooling design like this, but sure like the French Door layout. Glad we have a service contract.

I thought this was a nice high end washer and dryer set but it does not clean even wet mud. The mud just smears onto other parts of the clothes. My dog had an accident on her blanket so I threw only her blanket in on deep water setting, this is a large capacity washer and not a large blanket, the accident was still on her blanket when the cycle was finished. I had to rewash for another long cycle. Maybe its because it doesnt have an agitator. I was worried about this when I bought it and I will never by one again.

54 weeks ago, I purchased a Whirlpool Duet Washer & Dryer. The first time I used the washer, it flooded my laundry room. After some grief, it was replaced with a second Duet washer some 53.5 weeks ago. Yesterday, that washer, 10 days past the 1-year warranty, failed. It gives error messages F06/E01 and wont complete a cycle. Calls to Whirlpool resulted in a refusal to acknowledge any product responsibility (out of warranty) but offers of extending the warranty for the cost of repair. I will never buy another Whirlpool product and will actively encourage any other consumer to shop elsewhere.

I owned a Whirlpool Cabrio washing machine for 3 years (a two person household). The repairman just quoted $700 to repair a faulty center hub seal and bearing. This machine was not inexpensive. I expect more from a quality machine. A telephone call to Whirlpool resulted in two ten minute holds while being shuffled between representatives and each representative tried to sell me an extended warranty for another $289. Whirlpool should take full responsibility for this faulty product and not act like a telephone support center located in Eastern Europe. I am not pleased with this (lack of) resolution and do not plan to purchase another Whirlpool product.

Lasted a whole two years, no warranty from Whirlpool. No biggie until I read countless complaints that Whirlpool OTR microwaves dont last. When I was young we had a Whirlpool microwave oven that lasted 15 years. Apparently this one (made in China) is the direction Whirlpool has chosen to take, cheaper products for higher profits.

DO NOT buy Whirlpool branded electric ovens. Whirlpool put out an update and it fried the control board of our electric built in oven. They refuse to fix it. They have kept us on hold for two hours and then tell us there is nothing they can do to fix it. We had an extended warranty that just “disappeared from their system.” They told us someone would call back us but no one has. This was an update we were told we had to run in order to use the associated APP. Our oven is only 2-years old. We now will need to pay for the repair ourselves. DO NOT BUY.

This unit was new 11/11. Very little oven use but the 1st time the self clean feature was used the outer oven door shattered and now 5 years later there are no replacement parts available. Bought an extended warranty and no results from vendor other than refund $$ on what is left of warranty. Original cost $3200, now useless p.o.s. I will never buy a product manufactured by Whirlpool and hope they go out of business. Bitter... You damn right...

Top load stackable Washer dryer - Model number YWET 3300XQO. I had two floods with the same washer dryer unit. The first flood occurred in April 2012 and thousands of dollars were paid to repair the home that was damaged due to this flooding. The second flooding happened in October 2012 with the same machine at the same home. This time there were other Whirlpool owners that also suffered with the same issue with the same model Whirlpool machine. Whirlpool acknowledged that they will pay out to fix the damages and the deductibles but to date they are simply playing games on paying out. This is 15 months after the first flooding happened.

We purchased our new home in February of 2012 and found a good deal on a 6 appliance package from a local dealer (not box store). In these four years, had to replace igniter in gas range oven. Weve had 3 repair visits for the fridge, dead ice-maker, temperature imbalance freezing vegetables, meat drawer constantly falling off tracks, door shelf rails fall off and all shelf contents fall to floor. Dishwasher rinse dispenser has never functioned, never empties. Technician claims it is working as designed. Washing machine - 3 separate service calls. We finally decided to buy a different brand last year. Only the dryer and microwave have have performed as expected with no service calls. The package deal saved us about $500 but in just 4 years we have spent over $1000 (including $400 to buy a new washing machine). VERY disappointed in this brand.

The icemakers Whirlpool has been using for the last couple of years are a PITB. They have diamond shaped ice cubes which are great but, whenever the filter nears the end of its life, the icemaker fill tube freezes up. Occasional freezes up just because. Changing the filter, although the old one supposedly has some life left, may/may not solve the problem. Filling the ice tray with foreign ice for a few days thaws the fill tube and it will generally start up again - maybe. Complete waste of time and energy!

Purchased 11-02-2016. This Whirlpool/Kenmore dishwasher is falling apart. Top rack wheels are totally broken, ordered parts 4 times, gave up. Now they are held together by gorilla glue. I have gone through 3 gray plastic end caps for the top rack runners. Now one is contained by a plastic slip tie. Last week it started leaking. Sears was totally useless. Whirlpool keeps sending me back to them. Now, I have to go buy another new dishwasher. It will not be a Whirlpool. Next time getting the extended warranty.

We have a Whirlpool Gold fridge that was manufactured in 2009. MOD: GS2KVAXS01. SER: HRY0570897 and it has not been cooling properly for the last few weeks. Some days it is fine, the next day not and we have had to throw our a lot of rotting food. We got the fridge checked out and were told the Electronic Control Box for the fridge was not working. My question is, why would a Whirlpool Gold fridge that costs $1800 or so have such a large issue with 3 years? Its practically a brand new fridge and Im outraged that a large part of the fridge is not working. I understand parts break and there is warranty but its pretty bad that after the warranty expires the control box would become defective. I have been a loyal Whirlpool customer and solely buy the brand and this break upsets me very much. Especially since replacing the part will cost me $400 plus labor, we are talking about a part costing 30% of the total fridge cost! That is ridiculous. I am hoping there is something you can do to rectify this, as a fridge manufactured by what I thought was a great company should not cause such an issue and I would like to continue to buy Whirlpool products but not if this is the case.We have called Whirlpool customer service many times to be ignored, berated, told I cannot speak to a supervisor and nothing will be done. Never in my entire life have I ever known a company so horrible to exist. I have had bad service before but this takes the cake. Plus, no company that I have ever dealt with would ignore you and not provide any discount or remedy. I cant believe this is a big brand with the way they carry on. You would assume they would be some one person owned company who doesn’t have a penny to spare. I don’t respect this company at all and expect a resolution because they are truly insulting in all the channels.

I have owned my Cabrios for over a year. They have given me no problems at all! I keep them cleaned with Affresh, even though Ive never ever had a smell in them. Also, I have never ever had my washer or dryer not do its job!! My clothes are fresh as a daisy and clean. I bought my Cabrios because my father purchased his first set and raved about them. So, I used his to try them out. Absolutely wonderful machines!! You get more area without those crappy agitators in the way for one thing. Always fresh water, not washing in the same filthy water, yuck! It wasnt but maybe 4 months later for our new house that we got our Cabrios. I insisted on them! LOVE LOVE LOVE my Cabrios!!!

I have a lower end 4 burner model but I love it. Both power burns are in the front (I would change that) and electronic ignition. The oven temp is true and heats up quickly, I bake upwards of 700 cookies at Christmas time. Even being a lower end model it works great and I use it everyday. I think it is more energy efficient than the model that I replaced, which I replaced in order to have the electronic ignition. I would recommend this Whirlpool Range!

The machine is two years old. It cost over $1,000 to buy. From the beginning, we have had mold issues with the machine. The entire house fills with the smell of rotten eggs every time we use it. The machine is used daily so it doesnt sit for long periods. Despite all the complaints online about their machines, Whirlpool refused to acknowledge that there is a design problem with the machine. They refused to make any repairs or buy the machine back and their only suggestion was to buy more chemicals from them to use to clean the machine. We have done this in the past to no avail. Oh, they did offer to send out a service company but on my dime. Whirlpool needs to be sued and I only wish that someone would start a class action suit against them. It really stinks when you try and do the right thing and buy American only to have the company not give a crap about their customers or the fact that their product is garbage. About 10 years ago, I had a Maytag front loader washing machine with the same problem. Maytag bought the machine back on a pro-rated basis, no problem, no question. Of course, Maytag is now owned by Whirlpool. Too bad they didnt adopt Maytags customer service policy. I cant wait for them to go out of business - something they deserve.

I have replaced the damper control unit three times the last three years. The part begins to fail after nine months in used. The temperature becomes too cold in the refrigerator and the food started frozen because the damper door wont closed as cold air flows from freezer to the refrigerator. It adds to the displeasure that Whirlpool is not taking care of the shipping cost even the part is under warranty.

I am very unhappy with the Whirlpool Cabrio washing machine that I purchased. Dark clothing comes out with lint deposits that will not come off. I have to rewash them at least one more time and then it does not always come out. I dont know if it is because the water level is too low or that it has no lint filter but I will never purchase another Whirlpool product again.

Extremely unsatisfied with their customer care. I purchased a washer and dryer 18 months ago and did not choose to purchase an extended warranty. I currently need a main control board replaced after the machine stopped spinning and draining. I hired a wonderful handyman, who originally suspected the lid--locking mechanism was the problem. When that was replaced and the machine still wasnt functioning, he determined the main control board needed replacing. This is a manufacturer defect and costs approximately $300 for the part, not including labor. Of course, my machine is no longer covered under the extremely limited manufacturers warranty that only lasts for 12 months, so I am stuck picking up the bill. Once done with all the parts and labor, its cheaper to buy a new washing machine especially because they still wont add a warranty to it after its fixed. I think its absurd that a manufacturers defect isnt continually covered under warranty no matter how old the machine is. Customer service continued to tell me I should have wasted more money on a company that doesnt care about customer satisfaction and purchased an extended warranty originally. Horrible investment! Will never purchase Whirlpool appliances ever again!

The burners were very crooked and the pans got burned out right away. They were covered under warranty but since then, they had the same problem with them with the new items. They had the light bulb stuck and couldnt get it out, they came under warranty and now a new light bulb wont work in it. The control top indicator light didnt work so I had that fixed under the warranty, but now it has the same problem and I cant afford to get it fixed and it could be a real safety issue.When it was under warranty, I called about the brown in between the oven door and they said it was cosmetic. It gets worse every time we use the self-cleaning oven like the seal isnt tight. The outside of the door gets brown also when using the self-cleaning oven. We thought we would have this range for a long time as we had a Whirlpool range before which lasted 20 years. I will never buy a Whirlpool product again and we have had a lot of them. e cant afford to buy a new one so we are stuck with this one with all its problems. Whirlpool just gives you the runaround when you call. When they brought the range, the self-cleaning oven part wasnt even hooked up so they had to come back and fix it. I cant believe they dont have more recalls on these. I have only had this for 4 years.

I bought a dishwasher with a 5 year warranty. It broke just after one year of purchase and they are giving me the runaround with replacing after finding that the part the part needed to repair machine is no longer available. The warranty clearly states that they will repair or replace with same or comparable machine and they are refusing to do so. I am at my wits end and I have no one to turn to within Whirlpool as they say it is their decision how they want to handle warranty.

My last fridge leaked all over the floor. Mice were living in it also roaches. My landlord didnt believe me though Ive shown him several times. He didnt want to spend the money. Luckily his wife came over and saw how bad it was so she got a new refrigerator for me and it has been a blessing ever since. It is just the right size for my apartment.

I purchased it in 2011 for $1100 Canadian. Smooth glass top and true convection. The controls were easy to use, and understand. What bothered me was that it stopped working just after the warranty ran out. I did my research, and found that the newer ranges that have the controls on top at the back have issues with the motherboard overheating, and causing this problem. I did speak to Whirlpool customer service, and managed to convince them to supply the replacement part at no cost. I paid my local dealer to install it. This repair lasted for just over 1 year. Same problem again.This time I could not convince Whirlpool to supply the part. FYI The part in question is the controller. Essentially a motherboard. All the controls are operated through this small computer. It is the only replacement part that costs over $100. Last I checked it was around $450 Canadian. The reason for the fault is overheating. According to the tech that fixed it the first time, it is the most common problem with this style of range. I find this concerning considering the only thing a range does is create heat!Keep in mind that you are virtually held over a barrel. There are only two companies that market their products under multiple names adding up to over 80% of the appliances on the market. They battle for that market by offering more bells and whistles, and less quality. The Range I replaced four years ago was 20 years old. I just replaced my Whirlpool 3 months ago. I went outside of the 80%, and bought a Samsung. Im rolling the dice, and went with induction top. My theory is it will produce less heat because it just heats the pot, not the stove top.Low quality drives me nuts. I want fewer bells and whistles, and more long lasting reliability. I should be able to go my lifetime and only buy two or three ranges. We really like the induction top. It works fast, and doesnt produce too much excess heat. Dual zone oven is a good idea. We werent looking for it, but there was a deal on. The dual zone induction range was only $50 more than the regular one beside it. Now my wife uses it all the time. She will have cookies in one zone, and a casserole for supper in the other. True convection is the other must have. It does a great job cooking everything evenly.

My glass stove top broke for the second time. The first time Whirlpool accused me of dropping something on it and chipping it. I didnt but paid the $400 glass replacement. Today while cooking, I put cold from the fridge not freezer, sausage into a warming fry pan. I heard the same pop I heard 2 years previously...sure enough the glass stove top broke. After a phone call to whirlpool, and hearing they were sorry but theres nothing they can do, I will write as many letters I can so others dont buy whirlpool.

Clothes dont always come out clean. If there is anything more than 2 sheets in the washer, it becomes unbalanced and then goes through a rinse until the water is up to the top! You have to watch any heavy load for this! Today there were 3 sheets in the washer and sure enough it kept rinsing until I physically reached in and rearranged the sheets. Then when it was done and I pulled the sheets out to put in the dryer, they were SOAKING wet! I hate this machine and will NEVER get an HE washer again.

We bought a new refrigerator when we bought our house in Dec. 2008. On the third of July 2015 my Whirlpool Gold stopped being cold. In fact it was a bit warm. Had a repairman out here today. Warranty expired and the compressor has failed. Wow! Im not happy.

All of these awful reviews and you continue to sell the Made in China JUNK!!! And shame on the stores that advertise and sell Whirlpool JUNK!! They should put a warning on these machines stating Will not last, gets off balance and does not clean your clothes. Yes we bought the Cabrio like the others, our clothes would not get clean, because like sheets, would end up looking like a doughnut without a hole and all of the dirty water would drain through the middle and make a spot. Then you have to wash them over and over. But that is not the worse part! It only lasted 13 months, YES I said 13 months just past the warranty LOL!!When the man came to make repairs, it was the gear box and was going to cost almost $600. Almost as much as we paid for the machine. He recommended getting a Speed Queen, we did and I LOVE it!! I think it is the BEST MACHINE I have ever had. They are a little hard to find though, but I found where they were sold on the internet and the dealer had to order it. Well worth the time and trouble, (trouble) which I dont expect to have with this machine. Like I said it is a wonderful beast. And I will never buy another product made by Whirlpool. Before my husband retired he made prototypes for autos so he knows about testing and Whirlpool had to know this product had bad flaws before they put it on the market, I call that fraud. Bad taste in my wallet, Michigan.

I bought this washer on 2-28-09. By 3-12 the thing took a crap. The whole counter balance broke off away from the drum. This washer lasted 3 years and 1 month. What a piece of garbage. I expected this front loader to last a lot longer than 3 years! Of course when I called Whirlpool they said, “Well its not under warranty so you can buy the 1-yr warranty for $300.00,” and theyll come out and fix it for me. If Im going to pay $300, I might as well buy a new machine! I only paid $600 for it and to last 3 years is pitiful. This is defect in workmanship if the machine breaks in only 3 years. I told her that something should be covered because it should last longer than that. She basically said “oh well”. Oh well, I guess I wont be buying another Whirlpool again. Steer clear of this Duet Sport machine!

I have had no issues with my washing machine. Love the different settings. Washes clothes well. Dryer has minor issues like the drying dial stopped moving so I need to manually turn it off. It’s more of an inconvenience, but for the price it should work.

We purchased our Whirlpool french door refrigerator with bottom freezer, model number WRF990SLAM02, from Lowes in August 2013. In November 2013 we noticed a pool of water on the floor, resulting from what looked like a leak coming from the ice maker. After contacting customer service, they sent a repair company to service the fridge. This rep stayed no longer than 5 minutes and barely looked at the appliance. He said this is a known issue by the company, they have since implemented a fix in the newer models, and it just needed one replacement part and would be good as new. It did NOT fix the problem, it continued to worsen to the point where the freezer is no longer working. I have a freezer full of defrosted food that is not safe to eat. Whirlpool finally agreed (after 3 months) to send another repair company to look at the fridge. This rep took over an hour thoroughly examining the appliance and concluded that it could not be repaired and would need to be replaced; otherwise, we could expect the same issue to keep recurring. Whirlpool did agree to replace the fridge, but has not been able to provide a timeframe. I was contacted by a representative from the product replacement line named Alisha, but she has never answered her phone I have returned her calls. I finally got a representative on the line who informed me I need to wait until I get a call letting me know the replacement product is in-stock. That was 3 weeks ago, and this morning I woke up to a huge water leak coming from the fridge. Whirlpool has deflected the issue off to Lowes, where I purchased it, and said they will have no further contact with me regarding the appliance. I will NEVER purchase another product from this company again. They seemingly left a faulty product on the market and failed to inform me about the known issue. Then they failed to quickly provide needed repair or replacement in a timely manner. They also refuse to reimburse me for the food loss, which would not have ever occurred had they handled the issue appropriately from the beginning. TERRIBLE company.

Whirlpool French Door 32 Cu. Refrigerator - Purchased refrigerator Nov 2016. Never worked, never cooled. Called Sears and was told to call Whirpool. Had to then wait 1 week for repair company to send out service tech. He determined it was unrepairable. A replacement was delivered. The replacement started flooding the interior down the back, filling underneath the bottom drawer and down into the freezer (ruining everything in the freezer) and out onto the floor. Called Whirlpool and had to wait another week for a tech. They assessed the problem and left. I was told it would be fixed within the week, that theyd call when the parts arrived. 3 weeks later, no word. Called Whirlpool, the parts were on backorder with no ETA. Two weeks later the parts were expedited, after I called again crying, and a tech came out again to fix the flooding. Two weeks ago the fan started to make a very loud noise and the internal temperature started to fluctuate and finally settled between 55-60+. Everything was ruined, again. This refrigerator is defective. Whirlpools customer service is deplorable. DO NOT BUY ANYTHING FROM WHIRLPOOL!!! They dont care that they make and sell defective crap. They dont care about how much money and time youve lost because of their defective merchandise. You have to have a service repair person come out at least 3 times before theyll even consider a replacement unless the repair tech considers it unrepairable even if it never really works or if the parts take weeks to be delivered. They DONT CARE about anything. Worst part is that I have no power or recourse. No one will help me. I was told today by the Sears Customer Relations to hire a lawyer. :( This is so wrong.

Refrigerator caught fire - I own a 2003 Whirlpool Gold side-by-side refrigerator that I bought new from Lowes in 2003. On Friday, July 13, 2012, I woke up to the smell of burning wires. I called 911 and they sent out a fire engine. While waiting for the firemen to arrive, my neighbor came to help me determine where the smell was coming from. Within seconds, we heard loud clicks and a huge cloud of gray smoke came out from behind the refrigerator. The firemen arrived, entered the house, unplugged the refrigerator and told me that the smoke and smell was coming from behind the fridge.

I bought my first Cabrio set in 2008 to replace Maytags that lasted forever but looked their age on the outside. No problem with cleaning and drying, just wanted something new. What a mistake! I looked in Consumer Report Guide to pick and found the Cabrio set. Had problems after the first 4 months - UL uneven load codes flashing up, and had to replace suspensions and bearings, boards, etc. Unfortunately within that 4 months I bought another Cabrio set to put in my vacation home. Started with the same issues and really hard to get a service technician to come out because of where we were located. Customer service with Whirlpool sucks as well as Sears service. It is AMAZING to me that Whirlpool will NOT stand behind this product. I am writing this as I see an F1 code flashing on my washer here at my second home. I have a load of towels in it and house guests arriving in the morning! I will be trashing this washer and dryer and finding something old school and reliable. I want no bells and whistles, just clean and dry clothes. Whirlpool, you should be ashamed.

The water dispenser tube cracked and split off near the dispensing end, making the dispenser unusable. Not a consumer repair, by any means. Refrigerator is only a year old. I had a similar parts quality issue with a Whirlpool dishwasher. I will never purchase another Whirlpool appliance, and will advise all to avoid as well.

Four year old Whirlpool Refrigerator/Freezer Model W10771736A. Ice maker broke right after the warranty ended. No refrigerator or certified whirlpool repairman was able to fix the problem. Our microwave is cracked on the side, and it is only four years old.

Purchased a home recently that had a Whirlpool dishwasher installed within it. Havent lived here for more than 2 weeks. Go to use the dishwasher a week ago and the dishwasher wont turn on. Its brand new! We tried resetting the breaker and all the tricks on the website page. So we called Whirlpool to have them send someone out and diagnose the problem... a week later. The appliance repair man comes out and says its not receiving the proper voltage for the dishwasher to run. So I contact the electric company that installed the electric wires within the home and they came out the next day to check their work. The electrician found that there was the proper voltage coming into the lines for the dishwasher to run and in fact it is the dishwasher. So at this point Im back to square one and called Whirlpool again. At this point, I just wanted them to replace the dishwasher with a new one (same model, no upgrade) since it hasnt even been 30 days of owning the thing and its already having issues. I havent even used it once. I didnt think I was crazy for asking for a new one. Especially when the problem seems to be electrically related. They tell me another person has to come back out and deem the product unrepairable for them to exchange the product for a new one. They tell me its going to be yet again another week for someone to come deem it repairable or not. But wait heres a 75 dollar Visa gift card for your inconvenience. How about you spend the 75 dollars on hiring a technician to come fix it today? Had a similar problem with a LG appliance and they sent me a new one with no hassle without even sending a tech out to see if it was repairable or not. Buyers beware! Dont waste your money on Whirlpool. Clearly they do not care about their customers. They would rather spend more money in technician fees than to just admit their product isnt functioning correctly and replace it.

Whirlpool Cabrio washing machine - We purchased the (best name brand) from Get It Now and all we ever had was problems. We will fill the washer 1/2 full of clothes and the clothes on top would not even get wet. So we have to do it again, to make sure the rest of the clothes were washed. Many times there was white smudge marks on the clothes, sorta like powder (we use only liquid soap that you recommend). Today I washed a child’s bedspread for the 4th time because the stains would not come out (from a cookie). I had to turn the bedspread twice just to get it wet. I used bulk load and heavy duty load and it doesnt work. Your product is a very big disappointment for the price a person has to pay. I will recommend that no one purchase this product. Your people need to do further research on who this machine cleans clothes.

This washer (Cabrio 6th Sense Washer) is less than 4 years old and now needs $500.00 worth of repair. You have to replace the tub in order to replace the bearings. If your washer starts to make noises during the spin cycle, you are in for a big repair bill. I still havent decided if I am going to repair it or junk it. The towels always smell sour even if you wash them twice.

In 2010 we had to purchase a new hot water heater. Went to our local Lowes store to see what they offered. We decided to buy a Whirlpool energy smart electric water heater. It was large, 50 gallon. We have a large family and didnt like running out of hot water so we thought this would be great. Worked fine until yesterday when I kept smelling an odor like something melting. Could not figure out where the smell was coming from until this morning I got in the shower and had very little hot water. Went downstairs and seen the water heater was not working. Got the user guide out to see if we could pinpoint what was wrong. It said no power to control board. I checked the breaker box and found no problems. I got a flashlight to look at the control board and discovered it had overheated and melt the top of it. Have been on phone with Whirlpool nonstop with just a recording. The heater has a lifetime warranty so Im trying to get the replacement part for it that will cost me $115 plus shipping. I am really concerned that with this overheating it did not trip the breaker. Grateful it did not start a fire and worried if we repair it will this happen again and possibly not be as fortunate. I have seen on this site of another complaint with the same problem. Shocked there hasnt been a recall issued. Be careful!

I purchased a Whirlpool catnip washer from Brandsmart in August of 2010. It worked fairly well, but would sometimes need for clothes to be rearranged in order for the spin cycle to complete. In June of 2013, it started to not wring the clothes out completely. It then stopped working. I called a repairman and got an estimate of $550 dollars, but I paid $578 for it.I called Whirlpool and spoke to the supervisor of the consumer concern team. She offered me a fifty percent discount on the parts for the repair. I checked the web to see if anyone else had any problems with this product and found several. I suggest you do your homework before purchasing a Whirlpool washer. I was positive they would do more, since it’s such a prestigious company.

We bought a Gold Series dishwasher on 2/12/2013. It stopped working properly and we had a service call on August 6, 2013. Since then, we have had 3 companies come out 5 different times to try to fix the machine. Nothing on the top rack gets clean. In fact ,they come out dirtier than when they go in. The last service call was on October 7, 2013. I was told by a Whirlpool representative that the repairman would call technical services and that if the problem was not solved, that the machine would be deemed unrepairable and that Whirlpool would replace the machine since it was within the warranty. I was also told that their standard is that if a machine has to have 3 service repairs to be deemed unrepairable. So 7 days after the last repair, the machine was still not washing correctly. Once again everything on the top rack was dirty. The machine has had the motor, the pump, and the hoses replaced. Still doesnt work. So I called again to get the ball rolling on replacing the machine and was told that they would not replace the machine and that I needed to have another repairman come out and sit in front of the machine and call technical service. Apparently, the previous repairman didnt follow their instructions. I called and complained twice, I guess Whirlpool thinks that as consumers we have the ability to change work schedules, school schedules, take vacation time, etc. to wait around for the 6th service call, and wait through the 5-hour window that we are given for the repairman to get there. Well we dont. Obviously I have given Whirlpool plenty of opportunities to fix this problem. They havent been able to do so with 3 different companies. There comes a time when you just stop kicking the dead horse. Now is that time. If they cant figure out whats wrong the first time, and not the second time, and not the third time, why do they think the 6th time is the charm? Because I got so upset with them, they referred me to a customer care manager. She called and left me a message, and I have been calling her now for 2 days with no success on her DIRECT line nonetheless. My phone calls are not returned. I wont even go into how many customer service reps told me a different story every time I called. Whirlpools customer service doesnt care about their consumers. They dont care about our complaints. Now I have a $600 piece of junk. I will never buy another Whirlpool product. I will make sure that every person I know that is looking at appliances knows about what a horrible company Whirlpool is. They just put crap in a shiny package!

Bought this Whirlpool Cabrio washing machine 4 years ago not knowing it was a low level water washing machine. A man would have had to design this piece of crap. Not only does it not clean the clothes because the agitation on it is as slow as sloth. On top of that the clothes tie themselves in a knot when finished. If you don’t want the frustration of clothes washing, I would highly recommend you not buy this type, if you enjoy cussing then this machine is for you.

I have had this unit less than a year and started having pilot problems. I would just relight and ask family members to take shorter showers or not run the washing machine or dishwasher at the same time. I would have to relight the pilot 3-4 times a year and would just tolerate. Now the water heater fails on a daily basis. In the last four weeks, my wife would say NO HOT WATER AGAIN. I am so tired of dealing with this, so last night, I called Whirlpool and associate was polite but gave me a lot of things that I should do (43 yrs a pipefitter). Before all was said and done, he is shipping me a new gas valve (at my expense) that I will gladly install to get rid of this problem. Will not EVER buy a hot water heater from Whirpool or Lowes ever again. Whirpool should stick to washing machines!

Bought this washer and dryer on sale at HD. The washer hasnt worked from the beginning. The clothes dont get wet because its an HE. I have to add buckets of water to even get the clothes wet enough to wash. The clothes come out with a residue on them. We use liquid HE detergent. It appears Im having the same problem as the majority of posters here. I will NEVER buy another Whirlpool appliance. There should be a class action suit to get Whirlpool to respond.

After having the ice maker replaced on our 14-month old Whirlpool refrigerator, things seemed to be working fine for a while. However, now there are puddles appearing on the floor in front of the refrigerator. This is a freezer-on-the-bottom model and the ice maker is at the top so I was fairly certain it has nothing to do with the ice maker. Turns out there is something dripping into the back of the freezer and over time it builds up a giant ice sheet on the bottom of the freezer compartment. When the ice sheet gets large enough, the dripping water flows out onto the floor. Now Im going in every couple of weeks and chipping the big ice sheet off the bottom so it will stop leaking for several weeks. When I see puddles in front of our refrigerator I know its time to go chip the ice sheet out again. Seriously, I dont think Ive ever had a brand new, and expensive, appliance perform so badly. Whirlpool... never again.

I have had to replace the thermostat 3 times. Worst fridge I have ever owned. Lost lots of food and time and money that I will never get back. I will never ever buy another Whirlpool product again. Aint got time for that.

From day one I was not happy with the new auto fill washer, I was told I just needed to get used to it! Well I have tried every cycle available and no matter what I try cloths don’t come out clean, using the deepwash cycle Sheets on top were still dry once cycle was completed!! Give me back my old washer! Washed much much better.

Whirlpool Washing Machine Model WTW4950XW0 - This washing machine was purchased as a gift by my father. We have owned this machine for about 2 years. I am very disappointed with the quality of this machine. I have 3 children and several pets. I use my machine a lot and need a quality item that will last. This machine is not that item. Within a few months, the machine was off balance and bolts had to be tightened. We have had problems with the belt, bolts coming loose and the machine not draining.More recently, the machine has become very loud... For approximately the last 6 months. My husband has taken the machine apart and looked for anything to be wrong with it and has found nothing. Now the machine is not running. I will turn it on and it fills with water and then stops. I will clear it out and restart it and it does the same thing. Another issue has been with spinning and draining. The clothes are soaking wet even after the drain/spin cycle.I have researched what could possibly be wrong with this machine and have found a vast number of items that could need replaced. With the money I have already put into fixing this machine in the past and the amount it will cost to fix it this time, I believe I will be further ahead if I buy a new machine made by a different company. I will not be buying a Whirlpool product again.

I have had this Cabrio washer and dryer for two years now and I would do better washing my things by hand. Save water, sure there is none!! I have a glass lid and I actually stood there and watched a cycle and the clothes on top never even got wet!! My whites are now gray!! Called the company to get nowhere. I am going to buy an old-fashioned washer that actually uses water. I tried to be eco-friendly but I dont like dirty clothes!!

This is a portable I purchased from an extended family member. She got it new from Sears a couple yrs ago. I do not have a built in dishwasher and needed one to help when others were here. It works great.

I love this stove! It is nearly perfect. I wish it was easier to clean the glasstop, but I imagine that comes with any glasstop stove. The stove is easy to use, and I love the cooktime option. My only complaint is that the timer is very quiet, and when it is a timer while something is cooking, it only beeps once. If its a timer when nothing is cooking then it will go off repeatedly until you turn off the timer.

We bought our Whirlpool Cabrio washing machine and dryer in May and it was the worst purchase we have ever made. We have had a technician out to our home three times. Whirlpool said that the next time the technician comes out to your house, you will have to pay for it and we have the extended warranty! The problems with the washing machine are many. 1. Leaves white streaks on dark clothes. 2. Not enough water covers the clothes, so clothes do not get clean. 3. The spin cycle is so violent that clothes are damaged. 4. The soak cycle is a joke. Soaking means to sit in water and soak. This machine drains the water so there is no soaking.5. With this very expensive machine, we can use only one cycle; bulky items on the low spin with a repeat rinse.The dryer is equally terrible. As I write this, I have two pairs of jeans going through the dryer for the third time. According to the technician, a heat sensor determines whether the clothes are dry. We have not had one load of laundry, big or small, that has dried in one cycle. But the technician said that this is how this machine works. We have tried all the cycles. According to Customer Service, the technicians found nothing wrong with the machines hence, we will have to pay for the next repair call. If you are looking at this machine and dryer, dont! Do not waste your money or your time. Washing laundry is a nightmare because the machines do not do what they are supposed to do --wash and dry the clothes.