Glad to know we are not alone in our disappointment with our Whirlpool French door refrigerator, but I am wondering what and when Whirlpool is going to do something about this. What a blow to their reputation. Goes to show things are not made as they used to be. We purchased our Whirlpool Gold French door (bottom freezer) in August of 2010. Here we are October 2012 and this is the third time it has stopped working. We have lost food, weekends waiting for repair people and cleaning up messes, and money. Same problem as others are reporting - the electronic board and controls. I just spent my Friday evening on the phone with Whirlpool, first explaining the problem to no result then waiting for a manager to call me back. Who (guess what?) never called. I finally called them and got the same script as the rest of you. It is outside the manufacturer warranty. Really, that is what you are giving me? Plus they will only look at it if we have a Whirlpool repair person come see it. When can they come? In 4 days! Ha, not likely. I am not giving this company another cent. We spent almost $2,000 on this fridge, all we are getting is 2, 3, 5 years? What a shame. We are fortunate enough to have had some space in our garage beer fridge for what I can save of the food. Our 7 years old, $300 Moffat fridge has been working like a charm. We will never again fall for the looks of a Whirlpool, let alone purchase another one of their appliances.

I bought the new Whirlpool aqua clean last year - they guaranteed me at the store it would clean as I explained having a clean oven at all times was extremely important to me. They assured me I would be pleased with the results. I have never disliked an oven as much as I do this one. The tech came to the house and checked the temperature of the oven as I also complained it was baking uneven (the back was overcooked while the front was underbaked) but the temperature was right on so nothing can be done. As far as the cleaning goes all I can get is a new bottom pan for the oven as I have four years of insurance. Not happy as I would like to have a different stove. I WOULD NEVER RECOMMEND THIS OVEN TO ANYONE.

WTW8000BW0 washer - This is the worst washer I have ever brought. We bought a pair washer and dryer. The washer started making noise when it was in spin cycle so we called repairman. He came and said it would be better if got rid of it and bought something else. Said it would cost too much to fix and hes seen too many of these. The noise is so loud we close door on laundry room and we cant hear TV in front room. This is the worse junk we have ever brought. Whirlpool should be accountable for this.

I purchased a new French door refrigerator in May of 2016. Professionally installed. Last May 2017 icemaker stopped working and was replaced. June 2018 icemaker stopped working. This part of the refrigerator is poor quality and because of that I will never purchase another Whirlpool appliance. They use to be good quality and dependable. Not anymore.

The washer began to start making noises as if coins were in it or plastic breaking every time I wash. Also, it does not wring clothes out good and clean well. I have Whirlpool Cabrio.

I have Whirlpool Gold washer and dryer and microwave. All handles and grills and trays have broken. What a disappointment ! Their top of the line? We, at this house, will always avoid buying anything from crap pool gold!! Its a disgrace the way they make these things. And the support sucks!

We bought a Cabrio washer four years ago for over 1,000 dollars. It lasted two years. The cost to repair was too high. We bought a low-end simple machine two years ago from Whirlpool. Now we are told it needs a new control panel, which again is going to make it not worth fixing. Two machines in four years. I called their customer service and there was nothing they could for me. The person they recommended to fix it told me it wasnt worth fixing and didnt even come out. I am done with Whirlpool.

I purchased a Whirlpool 3 years ago. It was on the lower end for price so my expectations were not that high. It does an average job cleaning dishes so for the price I could give it 4/5. The pump and motor just went and had to be replaced. Almost the same cost as replacing the whole machine. The repair technician that did the work stated that this was a very common problem with Whirlpool in recent years. Of course this is not covered by warranty. So if you purchase a Whirlpool realize you are rolling the dice.

This washing machine started giving us trouble just a few months after purchasing. Have had repairman to our home 5 times in 3 years. Last time repairman came he said future repairs would be very expensive & we should purchase another machine. Whirlpool will not have my confidence again unless they recall this machine & fix all problems.

Cannot reinstall oven door after glass cleaning. The worst design and absolutely no support from Whirpool. They said the instructions are in the Manual. NOT TRUE!!!. The person on their helpline said she did herself. It is simple.. Total BS. Here is the link to hope to maybe get it fixed: ** Worst stove ever.

Whirlpool contacted me today about a review I posted on their website about the washing machine I purchased from one of their distributors. It was not to say they were sorry for the washing machine ruining our floor or our clothing. It was to say that they will not post my review because the model number is not the same as the one I purchased. Unfortunately for me my model was manufacture discontinued and although they look alike this new model is significantly different than the previous model it replaced (I will believe that when I see it). So they obviously knew there were problems with the earlier machine. I am outraged that whirlpool would stoop to such low business tactics to sell their garbage to people and then treat them like dirt.

Whirlpool Gold refrigerator WRF989SDAH00. I purchased this French door refrigerator based on past experiences with Whirlpool and sad to say this is not the same quality product I have know Whirlpool for. After the warranty ran out, it died. The first service company I called identified the problem as a known (to Whirlpool) design flaw. They would not touch it and referred me to contact Whirlpool. I did and the company referred me to Dinos Appliance Factory Service (in Phoenix AZ). They came out and confirmed it was a design flaw. They replaced the evaporator and compressor and it lasted about 6 weeks.

Our new Maytag (i.e. owned by Whirlpool) oven/range is a stainless steel pile of junk. It takes FOREVER to pre-heat. The range elements take FOREVER to heat up. And like others on here, the Aqua Lift cleaning simply does not work. We put the oven through 3 back-to-back cycles and only the bottom gets a little clean. What a scam.

I purchased a Whirlpool gas water heater for one of my properties that developed an issue outside of the warranty period. My initial CS complaint is with Whirlpools IVR system, which was far less than a desirable experience. After tricking the system, a CS agent answered promptly but was not able to address my concerns. I asked to speak to a supervisor and received a return call from Chris within minutes. I found Chris to be patient and understanding of my issues. Chris promptly assisted me with my issues and offered an equitable resolution. Chris is whats right with American companies and domestic customer support.

The one star is just for the oven, which is still working. I have a microwave and oven combo and the microwave is used occasionally for popcorn or to reheat the food. Soon, it stopped warming up. I called the service, which is one of the worse experiences I ever had, and was fixed.Soon after, the same part got broken. But I ran out of the warranty. I bought the extended warranty and all the problems started. I was told by one of the Whirlpool representatives that before my warranty will become effective, I have to fix my microwave on my own expense. But in the Whirlpool terms and conditions, it stated clearly that they do not cover if the repairs are made by anyone other than a participating service provider or those recommended.I decided to cancel the warranty after paying the first rate but before it become effective. I fixed the microwave on my own expense with a different repair service, since the one that was recommended by Whirlpool charged almost a half of the amount as I paid for the whole unit.Within the month, the some part got broken again. I called Whirlpool to find out if this is a manufacture problem and is listed as recall. However, Whirlpool did not respond.

I purchased the Whirlpool washer with the expectation of having at least clean clothes. In fairness, I do wash some pet items but they are done separately. My clothes at time come out dry in spots because theyve not been touched with water. Forget the balancing issue. What I will have to do is wash, rinse, and repeat. This will be my life until I can get a new washer. Never again Whirlpool.

After 6 years, Our $2500 Whirlpool refrigerator stopped cooling and would not dispense ice. Since we had purchased a Whirlpool extended warranty, a Whirlpool authorized technician replaced the compressor and informed Whirlpool it also required a new door that included an ice dispenser. A door was not available so Whirlpool refused additional repair and refunded the $400 purchase price of the warranty. Meanwhile the refrigerator stopped cooling again and Whirlpool refused any additional obligation. The refrigerator was now non-functional and we had to spend $3500 to get a comparable refrigerator. The moral: 1) Whirlpool makes very expensive refrigerators that have about 30% of the life-span compared to earlier vintage refrigerators. 2) They know this and will promptly refuse to warrant their product if it is to their benefit. Shame on you Whirlpool for using your corporate leverage and shady business practices to manipulate your customers.

I purchased the extended warranty for my refrigerator and the warranty company sent a technician out to repair my refrigerator. It has been six weeks and 4 attempts and no one can do anything to fix it. The warranty wont refund my money without deductions from the company coming out and fixing nothing and says itll take 2 weeks before I can get that. After mailing in writing that I want to cancel 500 dollars wasted and no one wants to help. Thanks Whirlpool. Ill definitely let all my family and friends know of my experience.

We purchased a whirlpool gas dryer 30 years ago this past February. Its still going strong with 30 years of continuous use!! The only service ever required was a belt change I did myself 18 years ago. Not too bad whirlpool!!

My wife and I purchased this Cabrio washer 6 years ago when we got our new home. I have replaced the discharge pump 2 times, and approximately 2 months ago, we developed a noise so loud it was like a jet engine landing. I called our appliance store and paid $100 for an estimate, only to find out it will cost $973.00 to fix it. When we bought this, I was told it will be the last washer we will ever need. Ill never use Whirlpool again and recommend no one else does, either. I wrote to your customer chat line and basically the reply was Sorry about your luck. I know Im not the only one with this issue.

On November 22, 2013 I loaded my Whirlpool Quiet Partner III dishwasher and set it to start. About a minute later I heard an odd noise coming from the machine. I went over to take a look and saw black smoke and flames coming from the little vent area at the lower right corner of the control panel. I opened the door to stop the machine but the washer kept going throwing water all over the floor. I shut the door and ran and turned off the breaker and then unplugged the cord from under the sink. Two different repair service companies said they would be hesitant to try and repair it due to possible unseen damages. I was lucky that I was home when it happened. I could have lost my house to a fire. There is a large consumer lawsuit already in play regarding this very thing.

I purchased the Whirlpool Gold series cook top range-stainless steel. It is of good quality and looks very nice. It is also easy to clean and for the price it has a self cleaning oven. I didnt think that I would like this range but over a period of time I truly love cooking on it.

Cabrio washer and dryer are not energy saver by any means! Have had the pair for almost 1 year and have spent at least 3 years of washing and drying time with these. What use to take 30 minutes to wash now takes at least 48 or more and the dryer has to be run twice on lots of loads to dry! The other thing is, with no water in the tub it really does not have a soak cycle to get really dirty stuff clean, so you wash things 2 or 3 times! Now I know why I see these washers and dryers like new in the used stores for $200 to $300. Thanks for the junk Whirlpool.

I have a Whirlpool AccuBake gas range. I started by contacting my local repairman because my stove was out of warranty. The first company came out 3 times and replaced three parts, which didnt work. The cost was $297.00. I originally paid $598.00 for the stove. After they deemed it non-repairable, I contacted Whirlpool. They basically said it was my fault for not buying the warranty. I then contacted the BBB. Anne ** from Whirlpool contacted me and had another Whirlpool service tech come out at no charge to me. But guess what, they deemed it non-repairable too. Its a shame that companies no longer stand behind their product. Its very apparent that this is a manufacturers defect. They should replace the stove.

Contacted Whirlpool - unit (Cabrio washer 7600xt) is out of 12-mo warranty. Spoke with manager, Tracy **. She said they would not help - out of warranty. Called local parts/service center - ea. hinge is $42 plus shipping and labor to install. Obviously this is a defective design. The lid is too heavy. I was having a difficult time deciding to spend 150-200 dollars every 2-3 years for hinges on a $700 washer and then I read all the other complaints about Whirlpool washers. I will sell it for scrap and buy a better brand.

Whirlpool Microwave model #GMH5205XVS0 - Same story as many of these other reviews. Similar reviews on Amazon as well. We bought a new house early in 2011 with all Whirlpool appliances. We have gone through 3 magnetrons in 2 yrs. Now Whirlpool wont do anything for us. We will have to buy a new microwave. It just stopped heating all 3 times and the magnetron was replaced. Now it has happened again. Ridiculous. I will never buy a Whirlpool appliance again. This model # should be recalled. Its a lemon and sounds like it could be a danger as well.

I purchased A Whirlpool washer model WTW4816FWD some six months ago and it is worse than my 13 y/o washer I got rid of. When wringing clothes it seems be out of balance as it bangs like crazy even when clothes are adjusted. I thought it was the feet but no dice and the auto sensing levels allows for the washer to fill completely with only three items in it? The noise it makes while washing can be heard throughout the whole house too. The cycle takes three times as long of any Ive ever used! I hate this thing.

My 2 year old refrigerator died. I called Whirlpool and their customer service is horrible. Finally after weeks was able to purchase another refrigerator from them directly at a discounted price and they sent the wrong one. I kept it because I could no longer live without a refrigerator. Horrible company, terrible customer service and even worse product.

I bought this washer (model WTW7800XW) on 12/23/2010. Never happy with its performance from the beginning. Within the first 18 months, the lid hinge completely rusted and broke. The repairman stated that the hinges and glass lid would need to be replaced at a cost of over $400. We paid $899 for the washer. Instead of paying that much, not knowing if it would only last another 18 months, we removed both hinges and removed the lid manually to use the washer. After complaining to Whirlpool about the problem, they thanked me for the info so they could use it for the future. The latest problem to arise is the light inside the washer. The mount for the light was made of steel and has completely rusted away, so the light is just hanging inside the washer. Whirlpool needs to step up and resolve the issue with an extended warranty for these machines.

I wrote down names, but I will not say them here. I found many recall sites on Whirlpool Cabrio WTW6200vwo for washer tub bearings. Which mine are bad. I called and logged my complaint but they say they have NO recall on any of their products and will send someone out but will charge me a service call unwarranted and parts if needed. I told them there are many websites that recall their tub bearings but they refused to fix the problem on recall. I dont have photos due to bearings are under the tub.

Bought this new in Oct 2012. A week back stopped working. After a week found out it needs new compressor and will cost 1,096.00. Paid 2,100 for this new and now need to buy another fridge but not this make.

I purchased a built in black stainless-steel Whirlpool refrigerator in June and took delivery in September 2017. It quit making ice in December and I was told to replace the water filter. So, I did - still no ice. Fast forward to May 2018 still not making ice so finally got repair person out under warranty. He could not figure it out so reset it and said to wait 24 hours and see if there is ice. There was no ice. AND in the morning the whole unit was not working - lost all my food in the fridge and freezer - NOT covered by warranty. A few days later a different guy comes and says the guy that was there is an idiot and no longer with the company. Again, this guy can’t figure out what the issue is between himself and the Whirlpool tech on the phone so he does his thing and gets the fridge on again. Still no ice. Fast forward to 6/20/18 repair guy has been out 3 times and not been able to figure out the issue between his knowledge and Whirlpools team on the phone with him. At one point it worked for a few days and then died again and AGAIN lost all food in fridge and freezer - NOT covered under warranty. As of today even though I have not had a fridge since 5/10/18 and they won’t be back until 6/28/18 and they are just shooting in the dark on the repair cause they never have figured out what the problem is Whirlpool will not replace the unit until this attempt fails. If this attempt fails then they will review/recommend replacement of the unit which will take 2 weeks.That means that Whirlpool is OK with the consumer being out of a refrigerator for almost 3 months or more, losing time and money at work to meet with the repair person multiple times, having spent thousands of dollars on the unit and losing hundreds of dollars’ worth of food. Not to mention the inconvenience and cost of not having refrigerator for a family with a working mother, 2 teenagers and a 90 year old grandmother/great grandmother. But, hey it’s the way the warranty works right?!

The lid stopped locking just over one year after I purchased a Whirlpool Cabrio top load washer, which disabled the washer from washing. After investigating, it seems the electronic control board needs to be replaced, which will cost $400 just for the part. I have a large family, including a disabled child, and a washing machine is mandatory necessity that I cant afford to replace after only one year.

We went out and bought the new front loader washing machine and dryer. Neither one of them works correctly. A service call had to be made the the day we ran the first load. The washing machine only washes errors popping up F8 and E3. On the dryer error code E3 pops up and cannot dry clothes. Worst purchase I have ever made.

I have the Whirlpool Gold microwave model GMH3204XVQ-1 manufactured in May of 2010. The plastic around the lower door handle is cracking (currently in 4 directions from the handle) and the plastic on the side of the control panel is cracking in the center area and lower side. Neither of these area experience abnormal stress in day-to-day use. Unfortunately I could not get a good photo of the other crack on the lower corner of the control panel but included the one on the side in the middle. I contacted Whirlpool customer support about 1-2 months ago and to date, have not received any type of response or concern from them about this issue.

Bought a Whirlpool range in Nov. Within a month the large burners fell apart and the reflector bowls discolored from normal use. Call Whirlpool and they sent out replacements. Within a month the first replacement fell apart and the new bowls discolored from heat again. I held off calling until the second burner fell apart and this time when I called I was told I would have to stay home to wait for a service call to have burners replaced which I could do myself and that the bowls arent covered and that it normal for them to discolor with normal use. They said I should wrap them in foil to protect them.They appear to prefer wasting time and money rather making a good product. The burner bowls from my old GE stove are still shiny after many years of use but Whirlpools cant hold the finish for a month. Please note I was an appliance tech and ran an appliance repair business for 18 years. These failures are not normal or acceptable. I will never buy Whirlpool again.

I have a double oven. The bottom oven takes a long time to warm up. Good oven overall. I would definitely recommend this oven. The timer functions seem to work well and it is self cleaning as well.

Had washer less than 1 year and washer stopped and was flashing code F 51. Called Whirlpool and they sent a repair person. He worked on it and didnt fix problem. Called Whirlpool back. They had to order parts. Repairman came back - replaced parts. Now not 6 months later same thing happening. Whirlpool said we have to pay for labor to repair again. We went online after this happened the first time and saw where others had same problem - this washer should be recalled. The repairman said this part was corroding. This should not be happening on a new washer. We will never buy another Whirlpool product again!!!! Im concerned that it will keep repeating over and over and we paid 700+ for this washer not 1 1/2 ago. My last washer lasted 15 years!!! Wasnt a Whirlpool!!!

First whirlpool 3 door with ice maker in door failed in less than a year. Took 6 months to resolve issue, several service calls, at least 30 calls to Lowes and Whirlpool with little or no response. Nobody wanted to take responsibility to do something about my broken fridge. Even the authorized repair guy didnt want to touch it, didnt want to ruin his reputation because they wont stay fixed. Another service guy wanted to take it to the shop to repair, of course I would be responsible for pickup and delivery charge. Found out the repair was an in home repair, so didnt use that guy, I felt like he was trying to rip me off.I finally got to the right people in whirlpool organization and they replaced the fridge, that took another two weeks. I found everything takes two weeks. The replacement was supposed to be same model with upgrade, this is gold series fridge Ive been talking about. New fridge has failed also, seems like same symptoms. It lasted 1 yr and 4 or 5 months. I guess not too bad for a top of the line refrigerator, made by Whirlpool. Gonna give them a chance to make it right or I am considering hauling it around in my truck with a sign on it. Not trying to punish the distributor, just Whirlpool. This product is so bad the government should step in and force Whirlpool to give money back.

1st item - ice pooling at bottom of freezer, now repaired at a cost of $100. 2nd item - 1 day later fridge/freezer keeps shutting off and on irregularly. Cant contact anyone one from Whirlpool on a weekend and Trail Appliances doesnt have anyone available to come and look at it and if they did it would cost us another $100+ with no guarantee and we were told by Trail the Whirlpool will not touch it if someone else does. From what I have read seems we now a victim of Whirlpool. P.s. for those who dont know yet Whirlpool not only now owns Bastemp, they also are the makers of Kenmore and those fridges have experience the same ice issues.

I bought Whirlpool top-loading high-efficiency low-water washer Sept 2018, model WTW5000DW, Serial # C83444466. Worst washing machine ever! No matter which water level you choose, it will not dispense enough water to cover the top of the clothes load, therefore the clothes are just moved from side to side with only the bottom layer of clothes getting wet; top clothes stay dry. Not enough water to fully agitate to clean the clothes!Whirlpool serviceman came today (Jan 13, 2020) to recalibrate the settings. VERY NICE MAN BUT THERE WAS NOTHING HE COULD DO TO SOLVE THE LOW WATER LEVEL. Recalibrating settings did nothing to solve the problem of not enough water. I am 81 years old and I have to manually add at least 4 buckets of water to an average load of clothes. This is unacceptable. Wont someone please initiate a class action lawsuit against Whirlpool for selling this very obvious poorly designed machine? NEVER EVER BUY A WHIRLPOOL WASHING MACHINE. It is a waste of money.

I purchased this LOVELY top loader on May 19, 2012 - the lid is broken and wont stay up. I am 4 ft. 11 inches and I need a stool to reach the clothing at the bottom. Kind of hard to hold up the lid and scoop clothes with the other hand!!! Today, I discovered it is rusting from the inside out!!! From what??? Pulled it forward to clean the floor underneath and discovered it has rusted and corroded even on to the matching dryer - white finish!??! Guilty by association! AAAHHH!!! I wish I could upload the picture! Whirlpool and LEONs warranty - they have some explaining to do.

I was so excited for this stove top and oven - Whirlpool Gold AccuBake (especially at the price we paid for it!). Weve owned it for 13 years now, and in that 13 years, we have had to have the computer replaced 6 times now. The latest replacement being last week (Friday). The oven is still making clicking noises like the igniter wants to start and it is frustrating and annoying. It will do this for a 3-hour stretch numerous times throughout the day and night. Had a repairman here last week and he replaced the computer AGAIN! But the igniter clicking noise continues.

Four years ago, my wife and I also purchased a Whirlpool washer and dryer set, washer model no. WTW6600SB2. Within the first year we had to replace both pumps twice, user interface, and control board. (I think that’s what it was called). Of course, that was all covered under warranty. But I to had to wait a week for the part and then another week for the repairman to make it. The user interface and control board had to be replaced because moisture got into the control panel and caused corrosion on the circuit boards which caused them to short out. Then it wasn’t long after warranty ran out, the whole wash tub and drum just dropped to the floor with a full load in it. I don’t remember exactly what was the cause of it, but I do remember it cost me $580 to fix it. Then it wasnt more than two weeks later, the repairman had to come again and replace the control board again. There went another $600 for the parts, labor and service call because this time they had to come from 40 miles away and it’s a minimum fee of $89 just for them to drive up here and another $60 for diagnostics, and then the part and their time to install new board. I paid for this machine twice in the first year and a half. Then after all of that, it was finally working like it should and worked great for about 6 months, then came the UL,LD, and Lid Lock codes over and over unplug, plug in, unplug, plug in. That lasted for about a month, and then all of a sudden, it straightened out. And we only got the occasional UL code. Now in the last year, I have had to replace the drain pump twice and then the drum and motor dropped on the shaft allowing any loose change or other items if accidentally missed during pocket searches to fall into the outer wash tub and get sucked into the drain pump and causing a quarter to be shoot through the drain pump making a hole and caused my laundry room to flood. Well, I decided I wasn’t going to buy another part so I used a plastic repair kit to fix the hole and got it up and running. A week later, the washer won’t wash. It will fill and that’s it. So upon my own diagnostic, I came to the conclusion that it was the user interface that went out due to corrosion I found on it. So for another $120 I can fix it, but I’m not sticking another dime into the washer, nor will I ever buy another Whirlpool appliance. Once all of my Whirlpool appliances die, I will replace them one at a time with LG. I to contacted Whirlpool about my problems and all they did for me was send me an extended warranty offer for 50% off, really that’s it, that’s all I get is a big GFY after all the money I have stuck into this piece of scrap-metal. Well, never again will you have my business as long as I live. Whirlpool, you need to take your hoo-ya and do something about all of these complaints.

Im 70 years old and always bought Whirlpool washing machines. My last one I bought at Lowes and it is the most Ive ever paid for a washer and its the worst Ive ever owned! Dont waste your money! Hard to get clothes balanced and it slams and bams like the old 1970 washing machines! Horrible!!!

We purchased the Whirlpool Duet (front loader) washer and dryer in 2005 from Best Buy. We had many problems with the washer leaking around the front door. After several visits, Best Buy (in 2007) said we could pick out a new washer. We picked out the Whirlpool Cabrio. About 2 years later the mother board had to be replaced on the Cabrio. We are constantly getting F codes and have to unplug the washer several times for it to reset. It also sounds like a plane getting ready to take off and from what I read that repair is very costly. It has been leaking as well. I contacted Whirlpool today and they informed me that there was no recall on the machine and when I told them that there were many complaints for the same issues online, they said they do not base their recalls on blogs and to fix the problem, I would have to incur the cost. This machine is the biggest piece of junk that I have ever owned. I will be sure not purchase a Whirlpool in the future!

Admiral dryer 14 months old and contacts in the timer broke. I contacted Whirlpool customer service and was told too bad, not under warranty. Warranty was for 12 months. Obviously, the timer is defective. How much of a difference do you think 2 months makes? Customer service even said that the parts are made by humans so mistakes will be made. Really? Wouldnt that be considered a defect? Whirlpool has a great web site with a quality circle of promise. What a joke. Guess they dont care about the big picture or their customers. Ill never buy another Whirlpool product. Thats my circle of promise. The repair tech told me that when they go for updated training, that Whirlpool is the worst for providing them with any technical help or specs for their appliances.

From the time I had the Cabrio top load washer, it has been repaired at least 8 times. I did get the extended 2-year warranty. I should have known that this machine was going to give me problems from the first service call. I have had to have the motor replaced 4 out of the 8 times the machine has been serviced due to coins getting into the motor. I have a problem with rust around the dispenser. I also feel that the clothes get very tangled when washing. The machine is just 5 years old. This time when I called for repair with A&E appliance repair, they told me that it was going to be $450.00 to repair. Now, I am not going to repair it, especially after having all the problems I have had with it. I will never purchase another Whirlpool product or any of their other products that they make. I did call Whirlpool just to let them know my problem and to let them know that there have been hundreds of complaints with the same washer that I have. It’s too bad that Whirlpool has no respect, passion or pride in what they make. I am going to purchase a new washer and it will not be anything related to Whirlpool.

Buyer beware. There was a class action lawsuit filed for our Whirlpool dishwasher some years ago. The control panel shorted and or overheated on ours in February of 2021, causing it to emit white plastic smelling smoke. (Glad we were home when we ran it.) I opened the door to turn it off and it continued to run, smoke and spray water all over the kitchen. Called Fire Department. Filed a complaint with Whirlpool. They sent a repair person to inspect and take photos. Its been 6 weeks and still have not received a call from them. I bought a Frigidaire. It is made by Electrolux. FYI, Kenmore is also made by Whirlpool.

I was under the impression Whirlpool washers were good. Mine always goes off balance and quits. I carefully redistribute the load several times to get it to finish (start over). Sometimes it works fine from the get-go, but not often enough. It is now 2 years old and if I were wealthy, Id shove it to the curb. There is little to like with an appliance that often must be adjusted and re-started. I will try Samsung next. It seems that American brands are not reliable. I have no special needs and will consider reliability above all. The name Whirlpool would be a deal breaker for me. I cannot abide my Whirlpool washing machine as it is more of an aggravation than something useful. Stay away from Whirlpool washing machines. They (at least mine) require the load to be balanced to a microgram. Appliances should just work and not require fiddling with.

Our first Whirlpool washer barely lasted 1 1/2 years. They replaced it with another one that broke within 9 months. When it worked, it was great... When it didnt, it either overflowed or did not wring clothes tightly on the second rinse.

I have had my whirlpool top loader washer 2/12 years. There are 3 adults in our household, but we do at least 1 load per day. During a spin cycle we heard a loud bang and then the washer starting spinning very fast. I called for repair and was told the cost was 500.00. Now I must buy a new washer as that cost is excessive and I see this is a common problem. This new washer will not be a whirlpool!!!

We purchased the Cabrio Whirlpool washer from ABC Warehouse October 18, 2014. They said if we purchased a washer of higher quality it would last longer. We have bought Whirlpool washers for over 40 years. When our last one only lasted for three years they convinced us to spend more money over 1000.00 witha purchase of a 5 year warranty 6 days over the warranty. It is junk. The bearing went out costing 600.00. They graciously offered to sell me another washer. WOW, everyone is sorry that we have this problem BUT you are out of luck. Are they kidding? I will never buy another Whirlpool. They use to be the top of the line but now I feel we are in a throw away world and talk about consumer rip off. FLEECING OF AMERICA AT WORK!!!!

Cabrio WTW8200YWO - We purchased this washer five years ago. About a year ago it started getting noisier and noisier on spin cycle. Now it sounds like a jumbo jet taking off. A Google search quickly revealed this is a ubiquitous problem with these washers. As we are in our 70s and dont have kids at home, we are very light users of the washer. First, I would suggest that no one buy this washer. Second, I suggest that Whirlpool should recall these washers. I called Whirlpool and it turns out they clearly know about this issue. The good news is they will offer you a discount on repairs or even on a new machine. The bad news is it will still cost you several hundred dollars to fix their design defect. I suggest that you avoid purchasing Whirlpool products both because of their defective design and because of Whirlpools unwillingness to take responsibility for these problems.

Whirlpool Cabrio 6600 SW2 - Somehow a coin or two (?) are under the tub. It is not a high pitched sound. Just sounds like the machine is rubbing against the tub or something when it is being used. It does an excellent job of washing and spin drying the clothes, but the noise irritates my wife, which then irritates me. I took the top piece off and can see a coin DOWN there, but cannot reach it. Must I turn the machine upside down and try to shake the coin(s) out?

My house was built 20 years ago, with all Whirlpool appliances; built-in microwave over the electric oven, gas cooktop, and under counter dishwasher. The oven just gave out. Everything else works fine! Let me repeat that. I have a 20 yr old Whirlpool microwave that works just fine! Well, since the oven broke, we thought, maybe its time to update all the appliances. We went to the large appliance store from which our original ones came, and were told that all microwaves are now made in China by Sharp, and are crap!! Wed be lucky to get 3 years out of one. My jaw hit the ground. I couldnt believe the appliance salesman was telling us this! In fact, the appliance repairman that diagnosed my oven to be unrepairable ($100 trip charge, thank you very much) didnt have much good to say about the newer refrigerators... They contain much less Freon and dont seem to hold up as well... So, I guess Ill just keep my old appliances going as long as possible! How can appliance manufacturers stay in business!

We bought our Cabrio set 2 yrs ago. They have worked fine, until about 4 weeks ago when we begun getting what looks like bleach stains on our dark and colored clothes. I blamed my wife for using bleach or splashing it accidentally. So today it happened again, and no bleach was used or even open near the machine. This was the third load today and the first one was towels, no damage, 2nd load whites and light underwear with some spotting, third load pair of pants and pair of shorts ruined. What is happening?

Bought a Maytag Bravo XL Top-Loading Washer Model MVWB880BWO. It was installed on Jan 22, 2014. In December, the spin cycle became very loud. I contacted Whirlpool on Dec. 2. They said a local technician would be out on Dec 5. They make up this date. I called the local technician. They came out on Dec 16. I was informed that if there was nothing wrong with the washer, I would have to pay for the service call. The tech. found there was a bearing problem. He said they would contact Whirlpool about the warranty repair. Had not heard from the repair shop. Today is Jan 5. I called the local repair shop. They said they were waiting to hear from Whirlpool. I called Whirlpool. (Thats another nightmare). They said they were waiting to hear from the tech. The man at the repair shop said he has been trying to get a hold of the rep for our area in Eureka, CA. Apparently he doesnt return emails when he is in training and apparently he is in training most of the time. It is totally unacceptable to have to wait for over a month to have a washer repaired. Not sure what a consumers recourse is for getting something that is under warranty repaired in a timely manner. Maytag used to be a good product. Since Whirlpool produces the Maytag, the quality just is not there. Very poor service. I would not recommend buying Whirlpool. You will not be happy with their product or their service.

I bought my fridge 6 years ago. 13 months after purchase I had to replace the compressor. Last month I had to replace the water drip pan. Now the fridge is knocking and hissing again and warm inside. Compressor needs to be replaced. I contacted Whirlpool and they said 6 years is old for an appliance. Seriously!?? What about 13 months when the compressor went? They obviously dont stand behind their products. They are unable to admit I got a dud. Im so disappointed and frustrated. Stay clear!!!

Replaced an old water heater with new Whirlpool 40 gal. short natural gas water heater N40561-403. Good instruction, very clear directions. Also purchased at Lowes was a Utilitech universal gas water heater installation kit. The nipples provided in the kit screwed very loosely into cold water inlet and hot water outlet. I used teflon tape and finished the installation. When I turned the water on both fittings leaked. I couldnt tighten the nipples any further so I shut the water off and drained the tank a bit and reinstalled the nipples with at least 8-9 wraps of teflon tape. Im not sure if that is normal or if nipples were under size or if the cold water inlet and hot water outlet were larger dia. than normal. FYI.

I bought a Whirlpool fridge. On the 2/29, I called service for Whirlpool on 3/2. No one was able to come out until 3/5. So, I had the inconvenience of food being stored, time away from work, and food spoilage. The fridge was fixed and worked until I wake up today (not even a week) and the freezer is thawing out yet again. Again, I removed food and there’s more spoilage. I’m waiting for service to arrive some time today. I called Whirlpool and there is no compensation of any kind. I’m never buying a Whirlpool product again.

I purchased a stainless steel side by side refrigerator and unbelievably the doorshelves came crashing down - they just cracked in the middle. How cheap can stuff be made, those fridges are not cheap. I thought Whirlpool was a good product - I guess not.

On December 24, I was planning my annual Christmas Eve dinner when my oven just decided to quit working completely. This was the third time my oven broke down on me. I called Whirlpool and they pretty much told me theyll get to me when they can but it was the holiday. So I understood that it would be a few days. I had a technician come out to my house on December 27 and tell me that he needed to order a fuse. He called all over the state to find one but no one had one so he put it as an emergency. The technician did everything he could to accommodate me but could only do so much. So I waited and waited but heard nothing.Today, January 3, I called the department to see when my part was going to be here and they tell me January 10 - unacceptable. I called the management team and spoke with Tiffany who pretty much just told me, Sorry. You have to wait five business days to find out if the part is available. If not, then we can discuss sending new ovens. Why would we have to wait five business days from January 3 when it was ordered on December 27? Look, Im a very reasonable woman and this is the first time I have ever complained online about a company. But I have gone 10 days without an oven and I have a family that I cook for daily.My ovens are four months old so this should not be happening. And when it does, there should be parts to fix it or a replacement on hand because no family should have to go without an oven when they just paid a ** load of money for it. Customer Service should be a little more sympathetic and a little less about business because at the end of the day, theyre not the ones suffering, we are. Also if this part is on back order, that tells me that this probably happens often. Maybe Whirlpool should recall this oven model because whoever heard of an oven overheating? Get it together. I will spread the word of mouth about my experience!

Whirlpool cabrio top load washing machine sounded like a jet engine taking off on spin cycle then started spewing grease on the floor. Called hotline with make mod ser #. Repairman came out 5 days later. OOPS! Whirlpool made a mistake, repairs not covered. Please pay repairman $450. Should have had him make the repairs then threw him out of my house.

French Door model WRF989SEAE01 - Fridge runs very loud after 3 weeks. Ice build up inside of fridge - back left. After numerous repairs, dealer replaced unit with new. Three weeks, loud noise again. After 7 months, the ice maker has quit, the freezer is thawing items, the fridge part is not cold enough (all settings have been boosted). Now Im concerned it is going to completely fail or burn our new house down. All new Whirlpool appliances in new home and this thing is proving to be extremely unreliable. Dealer is now out of loop (gave up) and told us to deal directly with Whirlpool. After 2 units and same issues, it has to be a design flaw.Can anyone start to move on a class action lawsuit or do I wait until it blows up or burns down the house? We are of retirement age, no kids, and our appliances have had NO ABUSE. Another acquaintance has same fridge about 2 years old and it has completely quit.

Bought it May 2019 and till now 3 times it failed and every time it takes 3 weeks to fix. As someone mentioned the Technician never sent with the possible parts and it takes another week to get the part. Whirlpool refuses to replace the bad product. I will never recommend this product to anyone whom I know want to buy a washer.

In Feb. 2014 we moved into a new Condo and bought all new kitchen appliances, MAKING one mistake, a Whirlpool side by side refrigerator, Model WRS322FDAM 01. It had to be ordered and was received by Lowes on March 10th. Letters from Whirlpool told me that their service warranty had ended as of 2/1/15 which predated our receipt of the fridge. It is a bit noisy with the ice maker, and when it fills up with water, you can hear it, and yes, the ice does fly a bit when you put it into your glass.The worst thing about this piece of junk, is how cheaply it is made. The materials used must have come from the rejected pile of parts. Its just my husband and I, no grandchildren/children and very little company. So, the fridge received average use and then within 6 months, one of the drawers cracked at the back. I tried to glue it back together myself because I was told that it was not a covered item??? My repair lasted a few months and then came apart entirely. When I removed the broken shelf I noticed something around the LED light on the liner in the back of the fridge. I pulled out the meat drawer and found a crack that began at the bottom of the light and had moved about 3 inches to the left, and another one that began at the right of the light and that was about 4 inches or so.Life intervened and when I looked again, the right side crack had split and deepened and it had now crossed over to the rounded edging connecting the back liner to the side liner. The left side crack had also moved further to the left, and is now approaching the side corner. I spoke with Whirlpool and they sent out a repair company who e-mailed a photo of the cracks to them from our home. The company response was that they would cover the crack with 482395 liner tape. - this was their idea of a repair.I then spoke with a Lowes representative who agreed to send another repair firm out. Well, they came today and when they spoke with Whirlpool, they were told to order an Epoxy kit (# 8212572) - this was their version of a repair. I spoke with a supervisor and told her that they were not repairing the liner, they were just placing a bandage on top of the crack. I compared it to owning a new car but having cracks in the dashboard. In this case the dealer would place tapes over the cracks instead of just replacing the dash. Neither response from Whirlpool was a repair. All they were doing was hiding their piece of garbage. She disagreed and would offer nothing further. I told her that I was going to bring this to the attention of any consumer group that I could, and might even see if a class action suit could be brought to bear as there were many other reports of cracked liners. We are totally disgusted with the product and its manufacturer. Whirlpool used to have a good reputation, but after this, it is now at the bottom of the garbage barrel.

We purchased a front loader Duet in August of 2011. It is now January 2013 and we had to have a service person come out. We did not buy the extended warranty because a washer should last longer than 1 year 5 months, but not ours! We need to have the drum replaced at $600. Are you kidding me! I will never buy another Whirlpool product.

Whirlpool serviceman came out to see why our brand new dishwasher didnt dry the dishes and left pools of water on glass bottoms. Repairman said all the new dishwashers are like this. The heating elements do not heat hot enough so that the machine gets a higher efficiency rating. He said the solution is to use the dishwasher during the day and at the end of the cycle, open the door so the dishes air dry. My previous 24 year old GE dishwasher did a great job of drying the dishes even when we didnt use the heated dry cycle! The only reason we had to buy a new dishwasher is because we bought a new house. I am very disgusted with the Whirlpool dishwasher. Might as well do dishes by hand.

I am very disappointed in my Cabrio washer. I have had it for two year and now I have to spend $ 250.00 on a machine that sounds like Im in a machine factory. It is so loud in the spin cycle that you cant hear a TV or radio. Also the lit of the washer broke in the start of the second year. I had my previous washer for 15 years before requiring a service call. I have to agree with all the reviews that this washer should be recalled. Maybe if we all call the media in on this problem Whirlpool will be forced to pay for a recall or repairs. Another case of big business ripping off the consumer.

Bought a model wdt730pahz in Nov 2017. Up until recently it ran fine and we were very happy. Some folks have reported that the soap dispenser door gets stuck. Same here. In our case we found, when using those detergent pods, to make sure that they are pushed all the way into the dispenser before you close the lid, or the lid jams. Other than that, the dishwasher got the dishes nice and clean. However, after just two years of using it maybe 3 times a week (there are only 2 of us) the motor died. Youd think a new motor ought to survive at least 500 cycles. Anyway, parts and labor was quoted at nearly $400. Debating whether to fix or replace the dishwasher. Might try ordering a motor and pump and replacing it myself.

I purchased a Whirlpool Washing Machine in November, 2015 and today, I had a repair person out who said the bearing had ruptured and the washing machine cannot be repaired - 2 1/2 years later. Contacted Whirlpool Customer Service who would do nothing other than try to explain to me that I should have purchased an extended warranty as they could not stand behind the machine past the one year. Would not even offer sending a tech out on their dime to confirm what my repairman had said that this is a failed production process of these machines - it was nothing that I had done caused this issue. But yet they wanted to sell me another machine. It will be a cold day before I purchase another Whirlpool product.I was shocked at the lack of customer service to assist with a situation that both the location I purchased it from and my own repair tech said that they are seeing so often with these machines. I would never purchase another item from Whirlpool again nor would I recommend any of their items. I will go to great lengths to give others the background on how Whirlpool will not stand behind their products, lack of customer service to resolve a situation or can work outside of what is given to them to correct a situation - this is not OK!

Do NOT buy the Whirlpool Cabrio washer...it doesnt actually wash your clothes! Most clothing still half dry after the wash (didnt get any water on them) and they are still smelling sweat after the wash! Also doesnt clean basic stains that others washers clean. Even if you add water manually to the washer to soak your clothes, the clothes on top wont be agitated at all, hence the reason the clothes are still dirty after a wash. Poorly engineered washer... its a lemon as it doesnt do what it is supposed to do (wash clothes). Biggest scam ever from Whirlpool and shouldnt be allowed to be sold to consumers anymore!

Washer does great job and happy with the results, very well. Appearance of dishes are good and leaving dishes very clean as well, would recommend this dishwasher to anybody. The color is also great and matches up with my stove and refrigerator, making the kitchen look very nice and great approach for other appliances to match.

I purchased my Whirlpool Gold Series refrigerator from Lowe’s in Rockledge, FL. This was my third purchase after returning an LG Refrigerator as well as a Samsung refrigerator for having multiple defects! My Whirlpool Refrigerator purchased June 2014 has motherboard replaced that showed obvious evidence of factory board flaws when boards were manufactured. Top mounted ice maker drips so much water it fills my veggie draws with water ruining my food. Mold is present inside my ref now from constant leaks. Drawers were replaced by tech also due to ill-fitting design during first few months. Water will not dispense in door after one year, gave up using it. This is a horrible and very expensive appliance wrought with POOR DESIGN FLAWS. WHIRLPOOL does not care about its consumers. Their engineers must be some of the worst in the world. Our old 70-year-old kerosene powered refer in the Bahamas is still making ice, yet most modern day refs are like buying cheap home computers that constantly need service to keep them running. It’s a lifetime investment with $89 first service visit to determine problems then weeks of waiting for parts and second visit for the repair to be completed until next electronic malfunction. DONT BUY A NEW WHIRLPOOL APPLIANCE. WAIT AS LONG AS YOU CAN FOR ALL THE CLASS ACTION LAWSUITS AGAINST WHIRLPOOL & Kitchenaid to play out.

Purchased this 27 cubic ft French door bottom freezer fridge (WRF757SDEM01) in Sep 2016. Approximately 8 months after, fridge stopped cooling. Called Whirlpool for service diagnosis since fridge was still under warranty. Service tech stated coils were freezing over due to part malfunction and part needed to be replaced and ordered. He provided me with a temporary fix by defrosting all the ice from the coils since the part would take approximately two weeks to come in. I spent an entire day of annual leave from my place of employment for this service call!!! New part was replaced and fridge was cooling like it was supposed to.Here again six months after the part replacement, my fridge was doing the same thing again; NOT COOLING my food AND there was this awful noise coming from the area in which the part was replaced. That drove me CRAZY to the point I would turn it off in short increments to maintain my sanity. I called whirlpool AGAIN, and this time, my fridge is NOW out of warranty, BUT, the replacement part of five months prior should still be in warranty. My fridge failed the day after Thanksgiving and five days after the fact, the service tech will be at my house again.Worst part of this is I took an entire day off work expecting the service tech to come between 8-12 as told to me by the whirlpool customer service rep and guess what? The company called at 1000 and said they only do appointments in my area in the evenings. I was furious; again another day of employment missed at the hands of Whirlpool. I am not confident that the same part that was replaced in May is defective and I may be going through spouts of an inoperable fridge again and again. Whirlpool really needs to take a hard look at recalling these fridges OR providing quality appliances for the money that we pay. I had GE appliances in my old house and NEVER had issues with the refrigerator. My new builder choose whirlpool and made the wrong choice! I just want a refrigerator that will work operate for the $2100.00 that I paid. I will NEVER recommend whirlpool appliances to anyone... Never!!!

Purchased this Dishwasher on Feb. 28, 2015. In June 2016 about a 2 by 3 inch section of the enamel face on the door rusted and fell off above the air vent. After three hours of hold time between Lowes (with the extended warranty) and Whirlpool (their warranty department) it was determined that this was not covered by either warranty as it was beyond the date of the 1-year mfg warranty and was not covered by the extended warranty (it was only a cosmetic issue). As these calls took place over a matter of 2 days, it was interesting that between day 1 and day 2, Whirlpool had issued a statement that no rust repairs would be covered under any warranty repair - regardless, unless it affects the functionality of the dishwasher. In other words, they KNOW this is an issue with this model and are doing nothing to fix the problem. I must say that the folks at Lowes were most helpful; cannot say the same for the folks at Whirlpool. I do not think I will trust their products again.

I purchased this washer (Whirlpool Cabrio HE) 2 years ago against the advise of many people including my husband due to the cost, $850 for what is now no more than a large paper weight! It had never really done a good job at cleaning our clothes. About 6 months ago, it started not spinning enough to remove all the water from the load. I thought, no big deal, I will just use the extra spin cycle. It became the normal thing - wash, spin, extra spin. Well, then it became wash, spin, extra spin, extra spin. I noticed 3 months ago that it was not even agitating. It fills up, sounds like it is agitating and then drains. There was no movement from inside at all. All along I am getting from my husband. told you not to buy it! I gave in and called the repairman - $185 for a console, $26 for a sensor and $55 for a couple of drum clips and then the $35/hour for the repairs. I would rather spend a couple hundred dollars and buy a washer with an agitator that really works. I would never recommend this washer to anyone!

To Whirlpool Headquarters, Our message to those whom wish to listen is that your product is only as good as the service company you employ to handle service and repairs. Our most recent experience with A&E Factory Service has us convinced we will never buy Whirlpool appliances again. After a two week wait for our scheduled appointment we were dealt a most unprofessional diagnosis as to what may be the problem and then told that to service our appliance would result in overtime and that simply wouldnt be happening at this visit. The appointment time was 12 to 4 PM the repairmen was here at 2:30 pm only for five minutes. We have spoken with a Michael ** with your company who advised us to wait for a call from A&E which no call was ever received. We will be sharing our disgust with Home Depot where we purchased our refrigerator and alerting them to avoid further customer dissatisfaction by no longer promoting Whirlpool in our area. We are level headed and fair people just not able to grasp that a company as big as yours cant do better than this.

My wife dropped a liter of pop 12 inches and broke the plastic shelf on pantry door. When I called Whirlpool, I was told its under use and abuse and they wont pay for the repair. It is an electronic component because of the pantry door. I asked to speak with a supervisor who would only apologize... I asked for the phone number to Corporate and was told there is no number, no email, just a street address to send a letter. How 1950s of them. Owned fridge for 4 months paid for the extended warranty and now I can pay $200 plus or look at a cracked shelf.

My microwave is very reliable and has lasted a very long time. I have never had a problem other than the circular glass plate that broke. It took me a little time to get use to the timer on it which is a little different than other microwaves that I have used. Overall a good buy.

I purchased my Whirlpool side by side refrigerator approximately 6 months ago. Immediately upon delivery the compressor showed itself to be very noisy, especially upon start up. I questioned the delivery persons and was told it would become quieter with time. It did I not. In fact, in the following days it got worse. I contacted Whirlpool and was sent an “approved” repairman. The confusions and scheduling difficulties in this process, however, were many. Finally, when the man did arrive. He listened and said the refrigerator was working but agreed it was loud but apologized there was nothing he could do.I called Whirlpool again several times to note the noise and constantly was given the sympathy of people saying they “understood but there was nothing they could do.” Finally, out of desperation I contacted the store where I had purchased the refrigerator and they sent a manager who agreed the unit was unreasonably loud and took the refrigerator back. I researched the Whirlpool company and found they are essentially the same company that makes several other common American name brands, so I made a point not to purchase from any of these companies. Instead, I purchased from a foreign manufacturer and couldn’t be happier. All I can say is I tried to buy American but have been greatly disappointed by both the product and lack of customer service by Whirlpool. I will not buy from them or their other companies again.

It is a new model side by side with water and ice maker. The temperature is very uneven, inside it has surprisingly little storage room in both fridge and freezer. Very difficult to fit food in due to awkward spaces. Would not buy again or recommend.

I also have the same water running into the refrigerator problem that so many people have reported. Im about to throw the Whirlpool out and start over. It is such poor business that whirlpool wont admit that the appliance has a major problem and fess up to correcting it for owners. I will never buy another Whirlpool appliance and will warn everyone to also steer clear of Whirlpool.

My brand new Whirlpool washing machine has been nothing but trouble from the day we first used it. We are now reaching out to try to contact the warranty department. Weve tried email and phone both and are having ZERO luck even getting a human to talk to about the problems. No response. Took forever to even find what we thought was accurate contact info. Lowes doesnt stand behind it. Now Whirlpool has a crap warranty department. We were warned and should have never bought it to start with. It is a total waste of money.

We bought this washer brand new and as soon as it was outside the one year warranty the bearing went out. They had to order a whole new drum kit. A MONTH later I had a running washing machine again. The day after it was fixed it started leaking underneath the machine. Serviceman came and looked at it and said No must be the hoses (my responsibility to fix). Nope kept leaking and two months later Im doing laundry and an entire load of water floods my laundry room. Drum broke again!! SIX WEEKS LATER I still am waiting for a new drum. I had to fight to get Whirlpool to fix it again and they wont even return my calls about why its taking so long! We are a family of 8, so doing laundry at a laundromat is outrageous! Dont ever buy Whirlpool washers!!!

We purchased a Whirlpool Cabrio washing machine in September 2006, and have had nothing, but problems. I constantly have to get online to check error codes. Several months ago, the washer just stopped working. We called Whirlpool technical support. They said wed have to pay for a repair. After several calls to Whirlpool for help, I found online references to a recall for the same problem. Whirlpool NEVER mentioned that the washer was recalled for the very same problem. I called them back with the recall information, and they politely sent someone out to rebuild the washer. Less than a year later it is no longer working, again. I went online first this time, to check for further recalls and complaints about the current problem (faulty control panel). I found many complaints about the same problem--even a reference to a class action law suit. Whirlpool said they were unaware of the problem, didnt have many complaints, and are unwilling to help. I asked for a supervisor, Benjamin, and he said there was NO means by which I could further escalate my complaint.

My Whirlpool oven (Model WFG505M0BS0) stopped working - the bottom oven part (the top burners were OK), the display on top functioned normally, but no fire came on. I called Whirlpool, and then I accessed Whirlpool online and scheduled service with their official service representative - Flamingo Appliance Service ** for September 9, 2020. When the repairman arrived on 09-09-2020, he opened up the stove and checked it, and he told me that a computer part needs to be replaced, as well as the igniter, and the cost would be between $400.00 and $600.00 (I dont remember the exact amount), I told SEVERAL times, maybe its just the igniter (for which the cost would less than $100.00 AND already included in the $134.95), but he insisted that the computer needed to be replaced, I did not like the way he explained it to me, it did not make sense.After that I was planning to buy a new stove, as the repair was too high. But, I decided to try to change the igniter myself before getting rid of the stove (the igniter cost was $21.00). I just got the igniter recently, and installed it, with help from YouTube, and what do you? THE STOVE IS WORKING!!! This is fraud!!! FLAMINGO APPLIANCE SERVICE ARE THIEVES, AND BY ASSOCIATION, WHIRLPOOL, WHOM THEY REPRESENT ARE THIEVES ALSO. I shall publicize to the best of my abilities: NOT TO BUY WHIRLPOOL PRODUCTS!!! This was not a mistake!!! This is the way they rip people off!! Either by paying exorbitant amounts for unnecessary repairs, or by buying new appliances when the old ones are still good. Dont buy Whirlpool!!! Dont use Flamingo Appliance Service. Theyre both fraudsters.

This is the second time since I have had the fridge in September 2011. I had to have a new compressor installed about two months ago, and now, it is doing the same thing again. I had lost all my food before and its happening again. Last time, it took over three weeks before the fridge got fixed.

Purchased washer 8/2015. Washer quit working 12/2015. Would not drain or do anything. Repairman dispatched and came 3 business days later. (They dont work weekends.) Repairman looked at old receptacle cover and immediately stated, Problem with polarity of plug. No prior problems with plug running appliances. Plugged into it for over 8 years. When I advised him of that then he started troubleshooting circuit board. He cleaned out the machine and got it to work. (Still under warranty) 4 days from repair, and machine quits. Same problem. Wont drain and wont do anything. Call for service again on Weds. morning and given following Tues for service call. Online consumer reports complaints #ered at over 1,7000. Same machine, same problems. Call Whirlpool directly, given runaround. Talk to Whirlpool mgr. (Robert) complaint # **. He states, Have to wait for service. But calls Brandt Melb., FL to try to get sooner service. Brandt calls me stating they have ordered a lid lock and CCU board for machine and will be out Monday. How would they know to order these parts if it is not a constant issue? Im thinking class action suit for shoddy product... LOWES Indian Harbour Beach, FL. Transaction #**.

We purchased a Cabrio model WTW6600SB2 washer, it has lasted 4 years, then when the pump went out, we paid $200. To fix it then on the 2nd load, it went out, now the tech man says the motor is cracked and Im not sure if the motor is replaced, it will even work. I looked at the motor and it is made of plastic! Can you believe this? Plastic! I didnt believe it until I saw it with my own eyes. I will never purchase a Whirlpool appliance again nor will any of my relatives or friends if they ever ask my opinion.

On October 21st 2011, Michael sent their technician, Steve, to my residence to check my washing machine. I was in the house the whole duration of his visit. After testing he concluded that the control board of my machine is faulty. Although he brought with him his own control board but he never showed me my machine working when he installed his control board, even though I was in the house at the time. With my lack of knowledge at the time, I missed requesting that he show me the machine working with his control board. But he should have involved me in the diagnosis since I was just home and should have been his initiative. Anyway, Steve then said that the total cost of the control board plus service is $194.03 on top of the diagnosis fee of $81.19. I was taken aback with the cost since working used washing machine on Craigslist just cost $150. So I said I can only pay him for his diagnosis of $81.19 by personal check. He issued me an invoice with account number **. I also thought that I also could get a cheaper control board online which I did. Also, I know I have the right not to purchase control board from them as long as the diagnosis was accurate since I paid for it. So I ordered a control board from ApplianceZone.com and also chatted with a technician named Kelly. Based on the symptoms I related to her, Kelly confidently said that the issue is not with the control board but the Control panel is the one that is faulty. Kellys diagnosis was different from Steves but since Steve has personally checked my machine, I decided to purchase a control board. When the board arrived on Octpber 25th, I immediately installed it as its easy to install since I followed simple instructions how to install it myself. But when I installed the new control board it manifested the same issue as the original part.. So I called Steve over the phone and he said the new control board.I purchased also faulty and that I have to replace it which I did. Then the second new control board arrived on November 8th and when I installed it, exactly same issue again manifested. That was then I suspected probably Steve misdiagnosed my Washing Machine. So I tried calling Depew the same day but wasnt able to reach Steve. Instead another guy named Kenneth answered the phone. He said that Steve has the right diagnosis but I insisted that I recalled Steve never showed me the washing machine working with his control board installed so Im doubting he got the correct diagnosis. Since it wasnt helping me at all, I decided to visit personally their store on November 8,th 2011 at 5933 Burnet Rd Austin TX, to request an audience with their manager. Then I met the manager named Michael ** who I believe is also the owner of the company. After introducing myself and explained the issue and told him that I wasnt satisfied with the service rendered by Steve because with two new control boards why is my machine still not working so I believe Steve got an incorrect diagnosis. I was a dissatisfied customer and I was hoping they would find a way to help me since I already paid them $81.19 but to my surprise, this Michael ** was so rude, his response was We have done our job, you are on your own now. We dont need your business. Good Bye I said Is this how you treat your customers? he answered me This is how I treat you.. I felt discriminated and insulted by his unprofessionalism. I couldnt imagine an owner of a business treating a customer like that. Before I left, I told him that I will report him to Whirlpool since they referred Depew to me and I would also report to the Texas Attorney General. He just said Go ahead and do what you want to do. We have nothing to do with you; I couldnt believe we have a business owner like this here in Austin TX. I really appreciate you helping me with this issue with Depew Appliance especially with this issue with their manager Michael Depew. I also demand refund of $81.19 for the diagnosis as they dont deserve to be paid and also they should pay me the cost of the control board $85.13. Lastly, I like to request that whatever license this company is holding must be reviewed as his dealing with me as customer is nothing short of discriminatory.

We bought the microwave in August 2018 and last week it burned a hole through the turn table which broke it and burned a hole in the floor of the microwave. Whirlpool said it was under warranty but refused to bring a new one. They ordered a new glass turntable and painted the spot that had the hole burned in it. What makes me believe it is safe now to use? What caused a microwave to go awry in the first place. It has to be a safety issue and Whirlpool will do nothing about it. Lousy customer experience.

After almost 5 years of satisfactory performance, our $1200 Whirlpool Duet washing machine WFW9400SU1 requires repairs costing over $1100. Similar to another complaint listed, some parts rusted out, leading to extensive damage during use, which we realized only after the spin cycle became incredibly loud. Now the entire gut of the machine (bearing, drum, arm, casing, etc.) needs to be replaced - $900 parts and $200 labor. I trust my repairman (who said theyd seen this type of problem before with Whirlpool) especially because he recommended buying a new machine instead. I called Whirlpool, and they said they could do nothing for me which made me very angry. This is a mechanical problem that could have been avoided by using proper materials. Whatever happened to the washing machines that would last 15-20 years?

Pros: The refrigerator is large and roomy, easily adjustable glass shelving, and easy temperature controls for the refrigerator temperature and freezer temperature. Cons: the refrigerator is bulky and limits space in a small kitchen. The lower freezer door does not seal very well and requires frequent tweaking and adjusting around the door seal. Also, the freezer handle becomes loose easily and requires tightening fairly often -- which is a pain to get on the floor on your back (and a flashlight plus a special wrench) to tighten the handle.

We moved to a new house Nov. of 2012 and I went to Lowes to buy a new refrigerator. The last refrigerator we bought was a Maytag. It was a LEMON and probably had every part replaced because we had the warranty. At Lowes I thought the Whirlpool Refrigerator would be a good choice. We didnt purchase the warranty, big mistake. After only 4 YEARS, the refrigerator is DEAD, not in working order and would too expensive to fix says our reliable repair serviceman.

A few weeks after we bought it, the washer was already having issues spinning out, and the clothes would have to go through another rinse and spin cycle. A bout a year and a half in and I had to replace the pump because it stopped draining. Even carefully loading the machine, and at least two or three times a week it would not spin out. Two weeks ago it stopped agitating actually performing washing action and spinning out all together. Last night I replaced the actuator which controls the speed or lack thereof in the spin. Still nothing. Ive reset it multiple times, still nothing. At least the clothes are getting wet. At tax return time I am replacing this piece if garbage and I will never get another whirlpool, or Maytag washer again because from what I have been told by dealers and repair men; they are all garbage.

18 months ago my husband and I bought our first Whirlpool washer and dryer to go with our first home. 6 months and the dryer stopped spinning. There was an issue with the belt. 12 months later the washer has stopped draining and spinning. It is 2 months since our first filed complaint with our extended warranty company and we still dont have a washer that works. I dont care if I have to take my laundry to the river and beat it with a rock. I will never buy whirlpool again.

I thought this was a nice high end washer and dryer set but it does not clean even wet mud. The mud just smears onto other parts of the clothes. My dog had an accident on her blanket so I threw only her blanket in on deep water setting, this is a large capacity washer and not a large blanket, the accident was still on her blanket when the cycle was finished. I had to rewash for another long cycle. Maybe its because it doesnt have an agitator. I was worried about this when I bought it and I will never by one again.

Whirlpool Cabrio platinum washer (JUNK. DO NOT BUY). As mentioned in other complaints, the Cabrio top loading washer is garbage. Sound during the spin cycle is VERY LOUD because of a bearing noise. The clothes dont even get clean, lint all over dark clothes. I am the only person in the household so the machine did not get used as much as a family would use it. DO NOT BUY THE CABRIO WASHERS.