Regarding a Whirlpool Refrigerator (model ET8CHMXKQ04) purchased in 05. I dont remember exactly when the problem began but the freezer starts its defrost cycle, water drips down through the refrigerator compartment (soaking all paper/cardboard covered products), collects under the crisper trays and eventually spills out onto the floor. Its a river of water that requires a towel to collect.I believe whats missing is some sort of collection funnel and tube that catches this dripping water and delivers it to the evaporation tray behind the base cover plate under the refrigerator. Obviously, Whirlpool has no quality control nor does it do any field tests to ensure their products are designed and operate properly.

Ive had so many problems with this washer. Everything has been replaced on the machine and it is still a failure! It has overflowed 5+ times. Stopped draining 4 times (fun getting water out of it...). Have been without a washer for a total of two months! My In-Laws have the same and theirs hasnt been a problem (however it isnt used as much as mine.). Hopefully mine is just a Lemon! Ill never buy another one!!!!! Especially from Lowes. They deem it only a lemon if it has had the same issue for 4-5 times. That is with the extended warranty! TO THE DUMP IT GOES!

I had the Whirlpool side by side GSC25C4EYW00 less than a year. The vegetable bin - 2nd from the bottom - front panel broke off. No wonder, there are 2 tabs holding it to the rest of the bin. Its cheap, brittle plastic. Come on, Whirlpool, you have to do better. What a disappointment. Dont buy one.

My model - GB9FHDXWD06 - is one of only a very few that fits our space. However, it has failed three times in 5 years: 1) A faulty defrost drain tube that was replaced under warranty, 2) A jammed vent flap that caused the freezer to fail, and 3) a burned-out control panel (an expensive repair). It is also annoyingly noisy and middling at energy efficiency. The coils are in a very narrow space below the refrigerator, which makes them a bear to clean. And, the plastic front plate that must be removed for cleaning breaks far too easily.On the good side, it is a bottom freezer model (which is far better for convenience), the space-wasting ice maker was very easy to remove, the glass shelves, removable baskets, and drawers are easy to clean, and the auto-defrost works very well (after the recall update, number one, above). Temperature uniformity is good and the freezer maintains below 0° very well. Overall, it is a good looking appliance with mediocre efficiency and poor reliability. Not recommended.

We own this range and in 6 years its 4 main boards and 3 touch pads were replaced. The electronics suck big time. We have nothing but trouble with this range from day one and out-of-pocket cost for service calls that were recommended by whirlpool. They were absolutely no help. Expensive piece of crap! I will recommend NOT TO BUY ANY WHIRLPOOL PRODUCTS. The electronics suck big time! I kicked the Jenn Air out the door and to the land fill. I bought a new range, but not whirlpool product, with dials only, no electronics!

We purchased a Whirlpool AccuBake oven in 2005. I think we used the self-cleaning feature about 3 times. The reason I mention this is it may be a possible cause to the frightening experience we had on August 15, 2012. My wife was cooking on the stove top when suddenly we heard loud electrical explosions coming from the back of the oven. We soon saw long arcing bolts of sparks shooting out the back, and my wife was terrified and didnt know what to do. I told her and my son to stay away from it. I ran to the circuit breaker box and turned off the breaker. We then looked in the back of the oven and it was on fire. I ran around looking for a fire extinguisher but my son managed to put the fire out. We called Whirlpool up and explained what had happened. They immediately sent someone out to look at it.I was very impressed at how fast they got someone out there. Whirlpool sent two technicians to look at the damage. After they were done inspecting, they told my wife that the problem is loose connections on Whirlpools side and not the feed and it had a damaged control board and that this is the fault of Whirlpool. He was very polite to us and apologized for any inconvenience. After a week had passed, no one called us, so my wife called and talked to some woman representative at Whirlpool. She told my wife that the report she got said that the oven had loose connection on the feed side from where we bought the oven and we should deal with them. My wife couldnt believe her ears and said, No, thats not what the technician told us, and the woman continued to talk and my wife said, Wait, slow down. The woman replied, Oh, am I going too fast for you? Well, I guess I have to talk slower then, in a sarcastic tone. My wife then called the technician who wrote the report and explained what the representative had told her, and his reply was, I cant believe she said that. I am not happy about this, that is not what I wrote in my report. Dont worry, I will personally take care of this. Again, the technician was civil and polite. After two days passed, my wife talked to the same woman again but this time she changed her story. She never apologized and said, It looks like in this report that the connections were loose to the control board. Since the oven is 7 years old and accounting for depreciation, Whirlpool is offering to you a total of $59. My wife said, Really, $59? How long is the life expectancy of these ovens? She told her, 10 years. My wife said, 10 years? Well, ours only lasted 7 and you are giving us $59 after we were almost killed and my home could have burnt down to the ground? She said, That is our offer.I called Whirlpool back and asked to talk with the safety supervisor and it was a woman again. Was it the same woman? It could have been the same woman my wife talked to, I was not sure. I asked her, When is it appropriate to issue a recall on a product? Our oven was defective at purchase. She said, You are the only complaint we had on this oven, so no recall is necessary. Yes, I said, but since it has been proven this is the fault of Whirlpool, I would expect at least a working oven from Whirlpool. I also told her the technician told my wife that Whirlpool should be bending over backwards for you, and she said, I apologize for the technicians remarks. I told her that I was dissatisfied and she will be hearing from me in the future. I did some looking on the internet and I found that KitchenAid which is made from Whirlpool had issues with a particular oven which was found that when the self-cleaning feature was used, it would heat up the control board, and since most people dont use the self-cleaning feature that often, it would take a very long time to develop. I thought that loose connections and heat are a bad recipe for disaster, and that quality control negligence and inferior components are to blame. Considering the past history and track record of class action lawsuits and appliance malfunctions such as the control board on their dishwashers, I believe it is all connected and related to my problem. Sorry but $59 isnt going to buy me a decent toaster oven, let alone a real oven. That oven should have lasted over 10 years and considering the possible damage and deaths that could have occurred, you would think that it would be in Whirlpools best interest to address this problem and bend over backwards for anyone who had the misfortune of purchasing this mickey-moused nightmare of a disaster-waiting-to-happen problem. Its not so much the money. What if a small child touches an oven as it conducts 220 volts then shocks into a childs heart to ground? What a ticking time bomb this oven is. As far as I am concerned, I dont want a dangerous oven like this in my home and Whirlpool needs to take some lessons in public relations.

Purchased this refrigerator in 7/2017. I cant stand it. Its pretty and works, but the NOISE!! I bought a white noise machine and placed it on the countertop next to the refrigerator just to drown out the noise (very high pitched sound). Repairmen came out twice. A part was replaced, but nothing changed. Said have to live with it. Dont buy Whirlpool or youll go crazy listening to this all day, especially with an open concept home. You can hear it everywhere!

It was obviously designed by someone who has never had to clean a refrigerator. There are grooves in the door gaskets seemingly making their sole purpose to collect crumbs and mold with no obvious way to keep them clean (No, Q-tips dont do it). A layer of ice forms below the basket in the freezer (bottom freezer) which, when it melts, soaks the kitchen floor. Ice must be chipped out at least every two weeks to avoid flooding.

Bought a Whirlpool Freezer on bottom in Feb 2012. Its December 2015. Only had gotten a 2-yr warranty. Wished I would have gotten a longer one. About a yr ago the freezer started leaking water all over the bottom of the freezer which turned into a sheet of ice... then leaking water all over the floor. Now there is a knocking/clicking noise coming from the back of it. This product is only 4 yrs old and Im praying it doesnt give out on us. That was an almost $2,000 purchase. I was hoping to at least get 10 yrs out of it. Never buying a Whirlpool Fridge again.

Mold in my dishwasher right after having washed the dishes!! This is the first time I have seen the mold on the racks (lots of it!). However, my neighbor also has a Whirlpool and complains of the mold all the time. Also, my dishes often do not come clean. I would not have purchased a Whirlpool, but it came with the house, three years ago. Therefore, I do not have a receipt for it.

I was so excited when I bought this stove. It broke right outside the warranty. It shuts off in the middle of baking or just doesnt stay on at all. Bad, bad, bad. They told me it would cost $400 just for the part, not including installation. What a rip off. I called the tech and he said this is a known problem. He advised me to just toss it and buy Hotpoint which has a much better consumer report rating. Sad.

I purchased a Whirlpool refrigerator less than a year ago and both the door and icemaker have a problem in which PC Richards, the store I purchased it from, has had to service the refrigerator at least 3 times and have not resolved the problem. The door does not close properly and every time I use the icemaker, condensation builds up. Each time a tech person comes to my home, a different reason is given. I need this problem resolved. I dont need to monitor the refrigerator like a sick patient.

I have had my refrigerator for eight years. Only had one prior repair which cost me $85. I have had a wonderful experience with this particular product. I am pleased with the liability and hope to replace with an equal or better appliance.

I purchased a Whirlpool Duet washer from a local appliance store in May 2009. I also purchased a 60-month extended warranty covering the washer until May 2015. I was shocked when I tried to use the washer today (May 16, 2012) and it would not turn on. I called the repair facility the appliance store supplied as the warranty repair facility, only to be shocked again. I was told the appliance store suddenly went out of business and my ($130) extended warranty was no longer in effect and I would have to pay for repair out of my pocket. I then called Whirlpool knowing they would stand behind their faulty $740, 3-year old washer. They told me there was nothing they could do because the one year warranty they offered was over. I had a repair person look at the washer and he told me a control board had to be replaced and the repair would cost at least $550. I told him I was just going to buy a new washer. I had not been happy with the washer from day one and was very sorry I had purchased it. It did not wash the clothes very well. Also, I had a musty/moldy smell in my basement that would not go away no matter how much I cleaned. The repairman told me today that the smell is coming from the washer. I just cant believe I am out almost $1,000 and there is nothing I can do about it. After reading the many reviews on this website about Whirlpool appliances, I am sure they will not be in business much longer. They should be ashamed of themselves for what they are doing to consumers like myself especially in todays economy. Is there anything that can be done about this?

My husband and I purchased a Whirlpool Washing Machine & Dryer a year and a half ago. As of current, the machine has stopped working. The machine will turn on but will not agitate. It makes a horrible grinding noise. The type of washer we purchased was a WTW4900BW0. Whirlpool told us we should have purchased the extended warranty. But, I feel we should get more than a year and a half out of a machine that cost $650.

Whirpool WFW9550WW-00 Front Load Washer - Washer was purchased 08/09/12. No problems until 07/12/15 when washer stopped working mid-cycle. Motor control board needs to be replaced, actuator needs to be replaced. $500+ Our local appliance store suggested we call the Whirlpool customer relations number and ask for the parts to be sent free of charge. We would pay labor. They gave us the model number, serial number, the diagnostic info. Long story short, customer service told me she didnt know why I was told to contact them. They can not predict the life of a machine. Less than 3 years for this machine. 22 years for my old Kenmore. Our old Kenmore never had a problem, but we thought that we should replace it in 2012 in case something happened with old machine. WISH WE KEPT THE 22 YEAR OLD KENMORE.

Refrigerator door display cable failed. The company declared refrigerator is beyond repair. Cable must be replaceable, we cannot throw refrigerator for small fault. The cost of cable is hardly Rs. 200 and refrigerator cost is Rs 25000. It is a design fault. Company has to replace cable.

We purchased this washer (Whirlpool Cambrio #WTW8000BWO) in December of 2014. It is now 3 1/2 years old and while the washer worked great til just recently, we now have to purchase a different one because this one will cost too much to repair. We did not get the extended warranty. I have since read that the Cambrio has had a lot of problems. Always check the long term owners and what they have to say about the item, would never have purchased this washer had I known what the problems were and that they even were having them they should have taken it off the market til they got the situation fixed.

I have owned Craftmaster 30-gallon hot water heater and the only things reliable about it is trouble and aggravation. I purchased this in 2004. I have had to replace the controls, valves, wires, etc. three times in 10 years. And Im now looking at doing it a fourth time. The design of these parts are utter crap! Cheap plastic! After replacing these parts, this hot water heater works great for a few years, then invariably starts acting up. The pilot light goes out when the heater is supposed to kick on instead. Getting the pilot light lit again, is an exercise in futility! The red reset button once released, immediately extinguishes the ignition flame. Supposedly, after holding it down for 1-2 minutes allowing gas to build up, it should light the coils... and if it doesnt, youre supposed to wait 10 minutes to try relighting again. You can repeat this process for 12 hours, and if you finally do get this temperamental piece of junk to light, youre lucky. Customer Service has been useless in assistance. All they want to do is send you e-mail, and get you off the phone. Not to mention, Ive been told by many a rep that the hot water heater extinguishes itself, if water is overheated, and that it must be my fault for setting the temp too hot. Baloney... Ive been told that the underside vent must be cleaned every few months, so that air flow is accurate. Makes no difference one way or the other. And recently, Ive been told by a rep, that my 40-yr-old house likely doesnt vent exhaust out through the roof properly. This product is inferior and unpredictable. Its great when it works, and the pilot light stays lit. God forbid it ever goes out though! It is next to impossible to relight. I have spent more money on service technicians attempting to repair/replace parts, than it would have cost to simply by a new hot water heater. I miss the old days, when it was easy to light a hot water heater: Strike a match, turn the gas on, and instant hot water. No muss, no fuss. Having owned many properties w/ hot water heaters over the years, I have never encountered such repeat problems, as with this product. Its simply not reliable, and not worth the $$$. Never again, will I buy a Craftmaster Product. And I had no clue that there was a Class Action Suit filed, and a settlement involved in these faulty units. Whirlpool/Craftmaster should have notified everyone, who purchased one of their units. Now Im stuck w/ a constantly broken unit, and zero recourse. I will never buy anything Whirlpool/Craftmaster again, as a result.

I purchased a Whirlpool 50 gallon gas hot water heater 3 years ago. I have 3 daughters all in school age. When my old one finally quit due to tank failure and out of warranty, I went to Lowes and bought a 6 year warranty hot water heater costing around $600. Now I figured you get what you pay for RIGHT! WRONG! So about 2 years ago the pilot light started to just go out on occasion, a bit of an inconvenience but there was no default code warning me of any other issues. So typically we just relight it. I called Whirlpool to get help with this issue, but they wanted me to pay for a technician to diagnose the problem. Um isnt that what the warranty is for? I said dont bother. Im not paying $150 for someone to tell me what I already know. Ill just keep relighting it myself. So finally the pilot light goes out for the 100th time but this time I go to reignite it and BOOM! It sounded like a twelve gauge shot gun going off in my face! Then it flutters flames into the chimney of the hot water heater. Scared the crap out of me at first. But it finally stopped and run fine. Well Im laying in bed a few nights later and woke up to a loud thumping noise, I go down stairs and it stops. The following day Im in the kitchen and THUMP THUMP THUMP BURP BURP BURP. Run over to the hot water heater closet and theres the flames shooting out of the gas valve into the hot water heater then BOOM! Its out! The valve unit finally took a crap I guess. I call Whirlpool again to get my warranty - this time it definitely needs to be replaced. So the guy tells me the parts are covered in the warranty but a technician needs to look at it first and the technician Ill have to pay.. Excuse me but what the ** did you just say? I have to pay for a technician to look at your failing part? No I dont think so! Just send me the part - Ill replace it myself. Im a millwright electrician by trade. I specialize in power plants and refineries. Im sure this little gas valve wont be a problem. I spoke with these idiots on a Friday and he said I could have it ground shipped for free and it should be here in 5-6 days or pay extra for quicker delivery. What the hell did he just say? I could pay extra for quicker delivery on Whirlpools faulty part? ** whirlpool should be saying Well have the part overnight to you.Now since it was a 3 day weekend theres no sense in me paying $40 to have it delivered 3 day because it still wouldnt arrive until close to the five day. So I just looked to see where my damn part is because it shouldve been here by now according to the guy on the phone. NOPE! Its set to be delivered in 5 more ** days. DONT BUY A WHIRLPOOL PRODUCT. THEY DO NOT PRACTICE ETHICS.

I purchased this washer and at the same time had gotten a puppy, I only mention the puppy because she is the one who kept getting blamed for what was happening to my clothes. I NEVER thought that it was my washing machine that was ruining my clothing, until I finally opened the door one day and my shirt was hanging from the top of the washer opening, and suddenly it all made sense! I kept thinking that the puppy was chewing my clothes but it is actually the washer that is sucking my clothing into the opening of the washer and when it gets stuck and the rest of the garment keeps spinning, it creates a burn in the clothing. I found out the hard way that Whirlpool will just blame the consumer for not knowing how to properly follow washing instructions, or their instructions, and will not take any sort of responsibility for it being the washer itself! I wrote to them after my father passed away and I washed his sweater in the washer and it got caught in the washer and ruined it. They blamed me for it and basically said I did not follow the proper washing instructions. I have been washing clothes for over 20 years and I know how to do laundry. I have read every inch of the owners manual and NOTHING tells you that during the wash cycle, your clothes may become sucked into the opening and ruined! So I went online to see if this was happening to anyone else and I was amazed at how many people this is actually happening to! There should have been a recall on these washers and I am amazed there has not been some sort of class action lawsuit.

I bought a Whirlpool refrigerator in February 2010 GS5VHAXWY00 side-by-side door ice maker. From the beginning, when crushed ice was used, the dispenser would freeze up. I had to remove the container to defrost. The container will not go back in place.Do not ever buy an indoor ice maker. I am out of warranty---very little help from Whirlpool customer service. They will be glad to send a service person.

We purchased this machine new and took delivery on 5/21/11. We did not start using this until late August of 2011. In late November we noticed a loud noise from the washer. When we contacted the sales company that sent out a repair person who informed us the bearings were defective. We have been told the parts are on back order for another 2-4 weeks. It has already been 4 weeks since they were out. Whirlpool was no help. They first claim we must have overloaded the machine, then relented saying that things happen. Either way I am without a washing machine we paid $1000.00 for another month; yet they will not extend my warranty at least for the time my machine is down. I am now worried about the damage that this unit may have caused to my new home due to water leakage, let alone the added expense to due my laundry since I must now use a service to provide for a washing machine I own.

There seemed to be an issue with the Whirlpool Cabrio Washer Pump. If a button comes off from your clothing or snap, etc., it gets trapped in the washer pump, causing it to crack and leak. Whirlpool on warranty only allows for one free change and anything after that costs $300.00. This is going to be the third time we are having problems with this and it is becoming, economically, a struggle for us. We have checked every button and snap to make sure they are fastened tightly, as well as any other type of items that may fall off in the wash and become trapped in the pump causing it to crack and leak. These pumps were poorly made and Whirlpool needs to be more aware of this problem rather than telling the customer that they are not aware of the situation.

I chose Whirlpool first then my machine became of I wanted a front loading machine with a larger tub. I wanted to be able to wash anything without hesitation. I truly love my wash and dryer. This set is the first set I have ever bought brand new.

I called customer service because my pilot light would not stay lit on my 2005 Whirlpool water heater. I was told that I needed to install the upgrade kit and that the water heater was malfunctioning because of a lack of air and that it needed to be cleaned at the bottom. I paid for the shipping of the kit although I believe it is called an upgrade or conversion kit versus a recall for this water heater to save money and to get the consumer to pay for replacing defective parts. A certified technician installed the kit but the pilot light would not remain lit. He replaced the thermocouple, although new parts had just been received. This did not help either. The technician and I called customer service, which didnt resolve the issue. I also asked for a manager who would only agree to send out another conversion kit. There are three years remaining on the warranty but I am being told to keep replacing new parts with new parts until it works. That is unacceptable. Also, I was not informed that my problem is a recurring problem with this Whirlpool water heater that I purchased at Lowes.

Whirlpool Duet Sport W & D purchased from Costco in mid 2007 for $1600. Costco gives an additional one year warranty, totaling three years. Both have worked exceptionally, I must say -- clothes come much much cleaner, keep their color, and last much longer vs. top loaders (Im sure the water softener helps). Two separate techs just confirmed the circuit boards went on the washer ($450 with labor) to replace. Washer looks brand new, but now will be going to the curb.

Purchased electric double oven range WGE555SOBS02, from Lowes end of 2014. Couple months it came on by itself, middle of night, 879°. Repaired panel 3x, then Lowes replaced stove, middle 2015. 6/26/2017 error message F2E1, control panel... stuck / shorted key. Out of warranty. Lowes and Whirlpool both claim no previous complaints. They will send repairman to assess problem, $150.

Purchased Whirlpool Washer Mod# WTW57ESV1 12/9/2011. Washers transmission blew on 1/20/2012. Requested Whirlpool replacement. No results. Will never purchase Whirlpool products again.

Bought a Whirlpool fridge in a package from Home Depot three years ago. The fridge has already stopped working. It started having issues about 1 1/2 years in to owning the fridge and finally died 2 weeks ago.

My 4- to 5-year-old Whirlpool Cabrio 6300 began to display errors recently. F1 was the 1st error code I encountered. After giving the washer a hard shove and rocking, it began to work properly again... for a while. I noticed on some large loads that I was getting an LD Long Drain error. I could hear the pump running but with little water flow. Eventually, it would time out and give the LD error. A service tech was called and determined that the water pump was defective, although the impellers inside appeared okay and had no foreign objects to impede its spinning. After spending $225 for the service call, the LD error resurfaced about an hour after the tech left. Tonight I got the F1 error again, and once again the washer responded to a sharp rap. The replacement control board, which the F1 error code involves, is $220 plus labor. $440+ for a repair to a $600-$700 washer? Im going to dissect the main control board tomorrow and look for loose or corroded connections. I cant understand why the LD code occurs when I can hear the drain pump running... just very little comes out. Other times it empties like Niagara falls... I cant understand why it works sometimes and fails others. The pump is either on or off. It doesnt have multiple speeds as far as I know. Im not sure what to do next... probably try to re-sell the new pump that was installed to recoup some of the money I paid for a non-working Cabrio. This seems to be a very common occurrence.. Have any class action suits been mentioned? If so, please feel free to contact me.

Our first Whirlpool washer barely lasted 1 1/2 years. They replaced it with another one that broke within 9 months. When it worked, it was great... When it didnt, it either overflowed or did not wring clothes tightly on the second rinse.

Aqualift self clean oven??? I followed the directions on how to clean my oven. I wiped and scraped out spilled residue from the oven. Then started the cleaning process. The sides of the oven were not cleaned even when I wiped them with a damp cloth. Scrubbing and scraping with the tools that came with the oven helped somewhat. The bottom of the oven was not cleaned. I had to continually scrub and scrape to get it looking half clean and even then, there were still spots that would not clean away. I would have preferred an oven that uses oven cleaner, it gets the oven much cleaner and with less scrubbing on my part. All in all I am very dissatisfied with the oven and would never recommend it.

After years, the gas hot water heater model fg1f5040t3nov went out. The plumber had me get a new part. 2-3 weeks ago, it went out again. I am trying another new igniter assembly. If it goes again, Im getting a new heater - not a Whirlpool! My plumber says he can get me a new one for a little more than I spent on the Whirlpool, and its much more dependable.

Whirlpool Cabrio - good consumer rating. Ive had it for 2 years. It does not clean well and the clothes does not smell clean even though I often clean the washer and leave the top open when Im not using it. Ive also had it service 3 times because the rotator keeps going off and makes a lot of noise. I bought an LG dishwasher for $1300 and it lasted 7 months and completely broke down less than a year and had to be replaced. After I bought a $400 Whirlpool. It does the same job and Ive had it for 2 years without any repairs.

We bought a new oven/range in April 2019. December 7th 2019 it stopped working. No power at all. We contacted Whirlpool about our unit as it was still under the year warranty. They contacted their local repair company. 3 times they have said they were coming out to fix it and they had the part. Three times they have told us never mind. They didnt have the part and would have to come later. Most recent update, they wont get the part until the 20th and wont make it out until the 23rd. That is over 2 weeks after our unit broke and it is the holidays and we will have family visiting. We have tried to get answers about what is really going on and we keep being told they cant help us or give us any answers. So frustrated. You can bet I will never buy another Whirlpool appliance again!

Good microwave and will have 1100 watts Of use for TV dinners and warm up food. Do well and goes well. Please use this as well to warm up TV dinners smaller than most. Test them and see what is best. Go.

Hi Folks, so today I had the pleasure to speak to Whirlpool regarding a repair bill on our washing machine which now has a bearing failure and estimate to repair was 1279.00. Its 6.5 Yrs old, just out of extended warranty and cost me with the pedestal a total of 1250.00 when new. I explained that in the 6.5 since I have lived at this house where we spend all new Whirlpool Gold Appliances, half have now failed. Range Microwave, Dishwasher and now the 1250.00 front loader is dying a slow and agonizing death with a bearing failure. Just so everyone understands, the estimate is from an official Whirlpool repair service that was booked through the Whirlpool website. Other repair folks just would not bother to look at it when I told them I believe the bearing was going bad.The repair man that arrived was professional and on time. However, I had a hard time understanding how a 6.5 Yr old washing machine would be considered beyond economical repair by costing 1279.00 to repair. Labor was 250.00 which I thought was fair. Time, etc. But parts made up the difference in cost. So later in the day, I spoke to Whirlpool and they offered the equal new washer for what would seem an excellent price. About half off. Wow, I thought that sounded good. So I asked if my existing pedestal would work with the new washer and it did not and I would have to pay for one. Regardless if my old one was fine or not.So, they offered a discounted rate from new at another half off. Total approx 800.00. So, I asked the Whirlpool rep to hold on and I need to check with my wife if she wants the replacement. She uses it as much as I do and wanted her thoughts. She checked the model on the washer and pedestal and with the local Home improvement store, they have it on sale for both units (washer and pedestal) and its about 50.00 less?Consequently, I called Whirlpool back and explained that it does not move the needle to regain my trust as compensation on a 6 yr bearing failure, failed dishwasher and range microwave they offer what a distributor of their product can offer for less as a package? Really? I mean, the Home improvement store is not in the business to lose money. Now, I am having a hard time understanding my own failure to have trust in a brand I used to have with my previous house.My mom had an old Whirlpool washing machine that lasted 25 years before she and my dad gave it away. You know, the old white top loader they used to make back in the 70s. Sheet metal, made a racket and never broke? Oh yeah got the clothes clean too! I dont know what to make of it anymore. So, I will just wait till it dies and take my hard earned money and spend it on another brand in my next house which we are going to move to soon. Maybe I can feel nostalgic and find my moms old washer. Its probably washing someones rags right now and getting them clean. It must be 35 yrs old by now.I dont expect to get anything for free. Its out of warranty, so I need to deal with the consequences, but there are steps the other party can take to help remedy the situation. I think they tried and it was genuine but in my thoughts its just not enough when your local box store is offering the same. When you develop a brand to extend a message of trust in quality and value, you need to have quality and value all the time. I suggested they help with the costs on the parts. I would certainly pay for the labor. Parts cost little to the manufacturer. Unable to help that way. I thought it was cheaper for them too. Guess not. Its come to be a throw away washing machine at 6.5 yrs and I am Infinitely disappointed. I just want my washing machine to work as well as my mothers old one and have the possibility to fix once in a while when needed.

Cabrio washer bought 5 or 6 years ago. Started a whining noise when spinning, so loud we close the washroom door to hear the TV. Called service, they immediately knew that the main bearing was going out & quoted the two parts needed to fix THAT COSTS MORE THAN THE MACHINE DID NEW! Labor was not included. Was also told that it will eventually start leaking. Piece of junk. What happened to simple washers that did a good job washing in half the time that lasted 15 to 20 years???

I had my range installed in January of 2015. The very first week, using a new Farberware non-stick skillet, the cooking surface became permanently scratched. Could not polish it out, and polishing - it must be done every time you cook on it! In early September the cooling fan for the electrical panel went out. Also, the convection oven would not maintain heat. Had the cooling fan replaced last week. Its out again, along with the convection oven not maintaining a regulated temperature. Also, 3 months ago, my grandson put a ceramic casserole on the stove top. After he took it out of the oven, it permanently scratched the paint off the control panel. Im very disappointed in the fragility (painted plastic surrounds top of control panel) and unreliability of this product, a total lemon.

Horrible stove. Bought online. Get set up and its worst design ever. Have to lay down on floor to watch broiler. Cant even slide out. The stove top is difficult to clean. The cast iron grates are very heavy and have to move one side at a time. I Cant control low heat. Have to use back burner only. Then Crap builds up on back console. The oven grates are too wide apart, Have To supplement with racks from my other stove oven.

Worst customer service I have ever seen. I have been waiting on a part for my dishwasher since before Thanksgiving. I have sat on hold for 2 or more hours. They cannot connect you to a supervisor, you just continue to wait on hold. They cannot give an eta for the part that has supposedly been in production since before Thanksgiving. I get told one thing, then when I call back for an update 2 weeks later that person has no idea what Im talking about. I will tell you one thing, if you do not want a headache, I suggest you buy another product!! I can guarantee, I will let everyone I know and never purchase Whirlpool again if this is not resolved this week! After doing my research, this part should be recalled. It is a big issue with this very expensive dishwasher.

My Whirlpool is almost 20 yrs now and we thought we were going to have to get a new one! New ones aren’t equipped with what mine has so after much investigating we decided to try a water inlet part for $35 delivered and oh to our surprise it is still performing like new. We bought the top of the line and it still is! Thank you Whirlpool. You are what you say you are. Arlene **.

Worst refrigerator (French Door Refrigerator WRF989SDAB00) ever! Even though this Technical Service Pointer was issued, it takes forever to get any satisfaction from Whirlpool. They were not pleasant to deal with when calling the Whirlpool Corporation. I had to research the problem while on the phone with their service representatives. The technician arrives and confirms that the evaporator in the fresh food section is indeed the problem but then it takes days for the parts to come in and then another appointment will be scheduled. Whirlpool does not provide good customer service. A refrigerator should last more than three years. Very disappointed and would never recommend Whirlpool to anyone.

Model GB2FHDXWS04 - This refrigerator dumps water all over the floor at least 1 time a week. We just leave a towel on the floor to absorb it because you never know when it is going to happen. Have removed the stuff and cleaned all of the ice out of the bottom of the fridge but in no time it is back. What a crummy unit. I am going to drill a hole in the bottom of it and put in a drain I guess.

I purchased A Whirlpool washer model WTW4816FWD some six months ago and it is worse than my 13 y/o washer I got rid of. When wringing clothes it seems be out of balance as it bangs like crazy even when clothes are adjusted. I thought it was the feet but no dice and the auto sensing levels allows for the washer to fill completely with only three items in it? The noise it makes while washing can be heard throughout the whole house too. The cycle takes three times as long of any Ive ever used! I hate this thing.

We purchased our side by side refrigerator from Lowes. When it was delivered, we noticed the freezer door was rubbing on the ice maker and would not close properly. The refrigerator was replaced. Then about 10 months later, the water dispenser stopped working. Service came out and said the water line had ice in it (we do not keep the freezer on high). They replaced the water line in the door. About 6 months later, after the unit was out of warranty, the same thing happened. We called Whirlpool and they said there was nothing they could do, because the unit was out of warranty. I cleaned out the water line tubing myself and the unit worked again, but the problem occurred again several months later and it does not seem right that the water dispenser line should keep freezing up. In addition, every two months we have to take the ice maker apart because the ice will no longer dispense because of an ice buildup in the ice cube container. We used to think that Whirlpool made reliable products, but with these problems and Whirlpools unwillingness to correct the problem, we will never buy their products again. They have lost a long time customer because of their products now and their customer support.

Never buy a Whirlpool water heater. Theyre junk and they dont honor warranties. NO wonder theres a lot of bad reviews. Im one of those suckers. You would think Whirlpool would do a better job. But the blessing in all this I wont have to deal with Whirlpool again. Including washer and dryer, ref, stove, dishwasher and etc.

I bought a Whirlpool refrigerator (dbl dr) from Home Depot and received it on August 4th. When I went to clean it I found that blood had spilled from a roast and had accumulated all around the inside of the plastic shelf seal. It was impossible to clean. Water just ran inside the seal and diluted the blood. Then, it leaked all over my kitchen. I had a serviceman here for another problem, sent by Whirlpool. He said hed try to get them to replace the shelf. Never heard from him again. I called Whirlpool today. Was told I could buy another shelf. Otherwise, they didnt care. Said it wasnt a functional problem. This is a definite health hazard. Whirlpool used to be wonderful. What happened? I have a dryer, washer, and water tank about to need replacing. Whirlpool wont see a dime from me. (Home Depot, either.) This has become a very bad company. Ive contacted the NY Dist. Attys office. Meanwhile, I have a fridge with a major shelf missing for the holidays and for the foreseeable future.

The broiler came on its own during the night. We went to bed at midnight. 4:30 in the morning woke up to a smell, the broiler was going wide open. It had melted the handle off the front of the drawer. There are cookie sheets in the broiler. We dont use it, we have never used it, it was so hot Teflon on the cookie sheets burnt off. The side of the stove was so hot I couldnt touch it to get behind to turn off the gas. It almost burnt my house down. The carpet and the wall are black in the back.

My double oven is only 6 years old - it stopped working on xmas day, had a repair man look at it. He has phoned Whirlpool and has not had his calls returned to buy the part needed. Why is this. I need my oven, why is Whirlpool making it so hard for me to have it repaired.

On November 22, 2013 I loaded my Whirlpool Quiet Partner III dishwasher and set it to start. About a minute later I heard an odd noise coming from the machine. I went over to take a look and saw black smoke and flames coming from the little vent area at the lower right corner of the control panel. I opened the door to stop the machine but the washer kept going throwing water all over the floor. I shut the door and ran and turned off the breaker and then unplugged the cord from under the sink. Two different repair service companies said they would be hesitant to try and repair it due to possible unseen damages. I was lucky that I was home when it happened. I could have lost my house to a fire. There is a large consumer lawsuit already in play regarding this very thing.

Whirlpool Cabrio top loading washer model WTW6800WW1 - I bought this washer 3 years ago. It cost me about $900. It has become very loud. I had the repairman here yesterday fixing my dryer. When he heard the washer, he told me the bearings are gone and its just a matter of time before the machine dies. To fix it involves a total rebuild of the motor, about $600! WTF! This is my 3rd washer in 19 years. There is something seriously wrong with appliance manufacturers. They no longer care about their reputations, and just produce crap! Expensive crap! Needless to say, I am now shopping for our 4th machine, which will be a Speedqueen basic washer with a 3-year warranty!

Purchased a black Whirlpool refrigerator, Gold Series, Model GB2FHDX WB 22 cu ft. with bottom freezer from hhgregg. Within one month I had water on my floor, ice buildup on bottom freezer floor. I had previously reviewed fridge and noise was a concern but I thought I could live with that. I contacted hhgregg. They would do NOTHING, told me to contact Whirlpool. The 1st repairman said it was the ice-maker. I DO NOT have an ice maker. He fixed a duckbill. 2nd call 6 months later, same problem with water, serviceman replaced duckbill. Next year, 2011 same problem with water on floor and ice buildup on freezer bottom floor. After numerous repairmen I contacted Corporate Office of Whirlpool. They sent another repairman at their expense. We are now 6 years later and I am having the same problem. Dont buy a Whirlpool Gold & dont buy from hhgregg.

The Whirlpool repairman left today after replacing the burned out motor on my 5 yr old dishwasher bought in Feb 2012 and installed July 2012 as did not arrive from Quebec to Surrey BC until the end of June 2012. So the Finish dishwasher detergent was in the dishwasher as samples and coupons and recommended this Finish for use in the new dishwasher so I stupidly believed them and used it. Well last week my dishwasher stopped working after it started and turns out today the cause was from the Finish dishwasher detergent. I was told today after paying 393 dollars for the repairs. Not to use Finish anymore or I will have the same problem. To only use Cascade. So what is a person suppose to believe.

I used the Whirlpool website contact form, and described an issue I have with the Cabrio washing machine. When the form is submitted, it states that the company will respond in three business days. Two weeks later, after no response, I submitted a second contact form. It has been five days, and I still have not received a response.

I will never touch the premier Whirlpool Brand Again. This is the two door fridge + drawer freezer, model GI7FVCXWY0After about a year, and I think it lasted this long because the ice maker was off during winter (because unless you use it constantly you have a solid block of ice), after a year it stopped making ice and poured water out from the top of the fridge. Expensive extended warranty came and replaced the Ice Maker, which (about a year later) has just started leaking all over the floor (again).This I suspect was a protest against using all of the ice one day. It froze up, which causes the leak, froze solid items that were in the fridge compartment (and spoiled some items).The other design fault is while the right hand door will stay open, the left will not, it closes. But it does not close properly - just enough to make you think it is closed.Dangle beers in a nearby stream, keep your food in the cellar, dig a deep hole in the backyard, learn to eat all your food the day you buy it, but do not buy this fridge!

I have a similar problem with my stainless steel Whirlpool bottom freezer refrigerator, model EB9FVHRWS01, purchased in May 2011 from Sears Canada. Exactly a year later, right after the warranty expired, I started getting ice forming on the floor under the bottom freezer. I have been cleaning it out on a weekly basis for the past just over a year. If I dont clean it out, then water seeps out onto the floor. I purchased an extended warranty for my new stove but didnt for my fridge.A co-worker had the exact same problem, with ice forming on the bottom freezer exactly a year later. He purchased the extended warranty and had the Sears repairman come in and replace a $50 part (box in back) ($150 labour). The repairman said this is a manufacturers defect in these fridges and theyve had many such cases. Apparently, the box in the back freezes up and water cant drain to where its supposed to go to be evaporated so it drips to the bottom of the freezer. I contacted Whirlpool and inquired, and they said there was no defect or noted problems with my model. Now Im contemplating whether or not I should spend the $200 and get the defective part replaced. Sigh.

The refrigerator is 7 years old and I have already replace parts. The appliance is not made as well as they were made in the past. The inside of the Whirlpool refrigerator is small. The design of putting the soda can dispenser on the door was not a good one. Due to the weight of of the soda in the dispenser is breaking the hinge on the right door or the french door. The rubber gasket is shredding as well.

The oven steam cleans the oven but it only cleans the bottom, not the sides, back or door. They dont recommend oven cleaner so how do you clean it? My oven is a year old and looks like its never been cleaned. You would be better off with non cleaning oven and using oven cleaner. It would be less work. Horrible stove.

I can not find parts for 50-gallon Whirlpool hot water heater. The left hand thread thermocouple quit functioning so I have no hot water. I have called every plumbing concern in a 50-mile radius and everyone said that it was some kind of class action suit because you can not replace the part of the thermocouple and that they only make right-hand thread couple now.

I wish I had read all these reviews before buying this junk/lemon of a machine. Havent had the machine for a year yet and lots of problems. Only can wash five towels at a time and thats pushing it. Decided I would deal with it, until it gave other problems. First sometimes skipped cycles, then water came in when it was spinning. Called for service. Checking to see if we even can get you service in your area, representative says.About a week later tech comes and puts two parts in and left. Happy to get laundry going but, guess what??? Washes only doesnt do anything else and trying desperately to drain water out. Of course I have to take clothes out and bring to laundry. Tech comes back next day. Now he cant get any cycles to work either. Fried, tech says. Sets me up for next Saturday, fine.Now get a call on Monday, not coming. Tuesday is next appointment. Apparently inventory representative says. Didnt know that before??? Call Whirlpool, service first, then company. I want a new one, this is definitely a lemon. Nope, tech will be there on Tuesday. I hope Whirlpool reads this. They should be ashamed of their company. They used to be good, always bought their products. Dont buy these machines, trust me you dont need the aggravation. Totally disgusted.

Very unhappy with my top load washing machine. I use more water. Can wash fewer clothes and clothes do not come as clean as with my older Whirlpool. This machine needs a SERIOUS AGITATOR. Will not buy another Whirlpool.

I purchased a new Whirlpool Cabrio Platinum washing machine 2 years ago. Do not like it at all. Does not get my clothes clean. Pulls threads in my clothing. When I wash clothes on the normal cycle they are barely damp when the cycle is finished. When I use fabric softener it leaves blue spots on my clothes. I cannot afford to buy another washer so Im stuck with this one until it breaks. I would NOT buy another Whirlpool high-efficiency washing machine ever again.

Whirlpool microwave oven a few months old stopped working. Customer service center not helpful with prolonged holds (>30 minutes), no response to email, and amazingly no response to live chat. The 800 number was busy at one point for over an hour. When I finally did get thru, there was no coordination with local repair men, and a factory delay on the parts. I am going on 6 weeks without a functioning microwave and 3 kids at home. Thanks Whirlpool.

I got the Cabrio Washer and Dryer set in December of 2015. By March of 2016, the heating element and dryer door latch had broken. Had to have those repaired. By June of 2016 and since, Ive had several repairman out to the house trying to figure out whats wrong with my washer. 9 times out of 10, it will not spin the excess water out and the clothes are soaked. Sometimes it takes me an hour to get the washer to go through a spin cycle. Sometimes the washer wont go into a cycle at all, it just makes a horrible noise (like its draining) and never does anything. It doesnt put out enough water in larger loads, so Ive had to cut my load size in half. It wont work on half the cycle options on the screen, only working on bulky or heavy. Wont wash on normal or quick wash or any of the others. It will make that same horrible sound and do nothing. Nobody can tell me whats wrong with the stupid washer and the repairman said he sees issues with Whirlpool all the time. He said save myself money and buy something else. But I remember a time when a washer and dryer would last for 20 years. What happened to quality products and craftsmanship. I am so tired of the new and fancy appliances that dont last and these companies that dont stand behind their products. Whirlpool you should be ashamed. I will never buy another one of your products. There should be a recall on these particular Cabrio units especially after all the horrible reviews I just read.

I absolutely HATE this washer! These pics are of jeans AFTER they came out of washer. Its energy efficient for sure...doesnt use enough water to fully wet the jeans. And, yes, I know how to choose the correct settings. See how wrinkled the jeans are? That is what all clothes look like after being washed in this washer. Dryer isnt any better. It does dry them, but they are so wrinkled they look like they were just pulled out of dirty clothes hamper. I was a Whirlpool fan up until this set. I realized before my 30 days were up that they werent cleaning my clothes well. I went back to Lowes & set up a date & time for them to be picked up. Salesman convinced me that I just wasnt use to this new type of Whirlpool washer/dryer. Plus he insinuated I was being a problem customer who was lying about the poor performance of my set. He said they had sold a lot of these W/D and NEVER had a complaint. Dummy like I cancelled the pick up. I would not take another set of these if they were given to me. If I could afford it I would give away this set & buy something else. Anyone still interested in Whirlpool Cabrio W/D after reading my review? If so, Ive got a set I will sale you for what I owe.

April 1, 2018 we purchased a new Whirlpool 36in. W25 cu. ft. French Door Refrigerator, model # WRF555SDHV, Serial #**. On 2/15/2019 the ice maker quit working. Kirbys Appliance in Prineville, OR ordered a new ice maker and installed it (it was still on warranty). On 5/8/2020 the ice maker quit working again...I called Whirlpool Customer eXperience Center, 1-800-253-1301. Had I purchased an extended warranty, it would have expired 3/31/2020. No one will come and fix or replace the ice maker at my expense, because of COVID-19. So, we purchased our $1,999.02 Whirlpool that does not make ice!! I will never buy another Whirlpool Appliance again.

I have a front load Whirlpool Washer and it has leaked within 6 months of having it. The rubber piece was replaced and it still leaked. Whirlpool wont take responsibility for its product. I have to put towels down around the washer every time I use it because it leaks. I purchased this because it is more economical to use a front load but not when water is leaking from the washer.

We purchased a brand new Whirlpool refrigerator in December 2012. It is model # WRF989BAM, a French door style with the freezer in the bottom. We have had problems with this refrigerator since a few days after it arrived. The first occurrence was when we arrived home one evening to find water all over the floor, and food thawing out inside the freezer. Everything had to be thrown out or placed in a different refrigerator. I have no idea what that repairman did, but luckily that issue hasnt happened since. Something about the temperature controls. We have also had frost on the back inside panel, and it leaks inside the refrigerator constantly, so bad that we have to keep a large bowl inside to collect the water, and it has to be emptied two or three times a day. We have had two repairmen out to look at that. The first one installed a new filter, which seemed to fix the problem...for about a month until it started leaking again. They tell us these filters must be replaced every 3-6 months...interesting as it says on the refrigerator every 6 months. Regardless, we cant get a filter, or any other parts that the repairmen think it might need because parts take months to arrive. We bought this refrigerator under the recommendation of a technician who came out to repair the refrigerator we were replacing. Buy American he said. They last longer and the parts are easy to get. What a joke!

Bought a Whirlpool Cabrio washer from Home Depot. It started making noises on the spin cycle 2 months after the purchase. A technician came out and concluded it was a clothes hanger behind the machine making the noise. False. Two days later I tried to wash a load. All the panel lights came on. And then the machine died. No power. The tech came out and tried to run tests but the machine would not respond correctly. Informed it has a bad control. The machine will malfunction even if a button is pressed too long. And then its repairman time again. This machine is poorly designed. No doubt whoever designed the digital control panel did not think about ease of use. The tech has to recalibrate the controls after every failure. Whirlpool and Maytag have put out a bad product and this will be my last.

RE: Our Whirlpool gas range/oven model# GW397LXUS05 installed Oct 2010 started acting up when setting the oven temperature. The 0 doesnt work so we input 355 instead of 350 etc... Other numbers have started to fail as well... Also it needs cleaning but a neighbor with the same model said whatever you do dont use the self clean for the oven, as they did & it literally burnt out the control panel costing them over $400!! Say what?? So we cant use the self-clean feature or well really fry the control board... Would LOVE to hear Whirlpools explanation on this one... And a minor issue but nonetheless worthy of a mention, the oven drawer never slides in/out properly & hasnt fit right from day one...

Whirlpool Cabrio Washer model # WTW6800WW1. Bought it July 2009 and it broke Jan 2017... 7.5 years old. Cost to repair $715.00. The technician recommended that I just go ahead and buy a new one... not worth the while to fix. I paid $900 for this machine in 2009. This is an expensive machine, not a cheap ass one. Shame on Whirlpool for selling products that dont last and for making it unaffordable to fix.

Whirlpool Cabrio washer w103386894 - I have had nothing but problems with this piece of crap washing machine. Either the clothes come out soaked at the end of the spin cycle, or it gets stuck in a cycle and repeats. It makes so much noise you can hear it through the whole house. It is less than three years old and now it is leaking water. I had a base model Sears Kenmore that I had for over 12 years and it died from old age. This Whirlpool is pure crap, do not buy.

Whirlpool Double wall-mounted Oven model#WOD51EC7AW05. Have had nothing but problems (at least 7 problems). The 1st one is a potential fire hazard. Porcelain/enamel shattered on bottom interior panel of BOTH ovens in less than 60 days (exposing underlying metal to rust). Cracked in an odd stress-pattern that indicates the metal expanded during heating, and the porcelain finish did not tolerate the expansion. The lower oven had only been used 2X before I noticed the fracture pattern. Obviously faulty design; a manufacturers defect. Whirlpool claims it is cosmetic damage and when porcelain eventually flakes off, they will send me touch-up paint. (If I dent the outside of an appliance with my wheelchair, thats cosmetic damage. Its a manufacturers defect if the damage happens during normal operation. The appliance damaged itself, not the user.)The preheat function does not work on either oven. The oven indicates it is 350-degrees, when it is actually 125-degrees. Repairman says this is normal; ignore the indicator and navigate by store-bought thermometers”. The temperature can vary 50 degrees on either side of the actual setting (thats a 100 degree range!). Between the faulty preheat and the wide range in temperature, it makes it very hard to bake bread or cake.The rest are annoying problems: The timer is a single “beep” (not even very loud), followed by another single beep every minute. This is not much help if you are folding laundry while the cookies bake. The windows have so many dots on them theyre not clear enough to see how the food is cooking (or read the store-bought thermometers) without opening the doors. The oven produces a lot of steam that fogs up the windows (Ive never had this happen, and Im past the half century point). The exhaust fan is loud and it blows hot air into the drawer under the oven (another potential fire hazard). Dont buy this oven. It has several design flaws and Whirlpool does not stand behind their product.

Water filtration unit was leaking only when someone got water. It pooled into the bottom of fridge and ran out under the fridge and because of the slope of the floor was running back towards the wall. We didnt notice until our laminate wood flooring was starting to swell up. It was probably leaking since the day we bought fridge brand new, but took us 4 months to notice. Whirlpool said they will not fix our flooring, only the fridge. We had to make a homeowners claim which we did. When the contractor moved the fridge back after replacing all flooring it starting leaking from the ice maker unit. Only when the ice tray filled it would gush out water. Our flooring is now ruined a 2nd time and Whirlpool will not fix the floor. Repairman said that Whirlpool used rigid parts in the water and ice maker units and tons of people are having the same problem. Since there is no flexibility in these parts they break when the fridge is moved. Whirlpool sucks and I am fighting with them and Lowes to get this fridge replaced with a non Whirlpool appliance. I will never buy Whirlpool again.

Buyers beware of Whirlpool ovens! We bought a Whirlpool Built-In Electric Oven in August 2008. Fifteen months later, I decided to clean the oven for the first time and when I turned it on the auto-clean, the entire control panel went dark. The technician said he has seen this problem several times in such ovens and was able to repair the oven. I called Whirlpool and they had not heard of this being a common problem. Last week, the air blower wasnt functioning and had to be replaced. I called Whirlpool again and told them about this second incident in a 4 year old oven that is not used frequently. I told them their quality assurance people and/or engineers need to re-evaluate their products. My lesson learned is that I will never purchase another Whirlpool or Whirlpool related product.

2010 upright Whirlpool freezer - Door is totally bubbled in rust. Warranty Plan not covered for this. Whirlpool Corp Serv. Dept said they are sorry but it is not a functional problem. Cost of repairs on 3-yr-old freezer that cost $600.00 would be $732.62. This freezer was rated CR Best Buy in Sept 2009 which was why I purchased it. I paid $81.00 for repair tech from Whirlpool today who could do nothing either. Whirlpool knows that this has been a problem as consumers have complained about this rust in Google, some saying they will never buy a Whirlpool product again. Same here!

The pilot light on our hot water heater will not stay lit. We cant find the custom made Replacement Kit at any local retail locations, including a specialty appliance repair store, Lowe’s or Home Depot. So our only option seems to be waiting for the part to come in the mail. Meanwhile, my two little girls have no hot water in their home! Not because we couldnt afford to pay the gas bill, but because of the piece of junk hot water heater that we purchased and the lousy company that stands behind it!

I had the biggest nightmare with your sorry company. On 01/05/2013, I purchased a new 50gal electric water heater from Lowes in Waco, TX. I got the unit installed and the damn thing would not heat. I followed your lame support instructions. I contacted your support tech and diagnosed everything possible. I was told I needed to have an electrician to verify that I was getting enough power. That cost me $75.00 bucks and everything checked out. He was not able to check the water heater since he was not a Whirlpool licensed tech. So I called Lowes to return the water heater. Now this is where your policy at Whirlpool suck! Lowes is not allowed to take back/exchange your crap without an RMA number. I had to get it from Whirlpool directly! I called Whirlpools customer service. They flat out refused to do so. They stated that I need to get a certified Whirlpool tech, but it was up to me to contact one! Their nearest one was from Dallas (2 hours away) and could not come out until later next week! I told the tech that its unacceptable! She even refused to get a supervisor! Plus now I blew up on this one. I had to pay the tech $75.00 up front plus the $75.00 an hour to which it would take 2 1/2 hours for repair. Meaning, I would pay more in a damn service call than the actual cost of the new water heater! Oh, but they would refund me in 60-120 days. I would first verify the work was done and if any overcharges, it would not be refunded! So I say to Whirlpool/GE, your warranty policy is a bunch of **. This includes your customer service team as well! I will never ever purchase a Whirlpool or GE product again. Samsung now has my business. May your company fold! Youre a worthless corporation that continues to rip the Americans off!

We bought a new Whirlpool washer/dryer 6 months ago. Dryer is ok, seems to take a long time to dry. Washer is horrible. It constantly goes off balance and shakes all over the floor. Once opened, the clothing may be a little off, but not enough to cause such commotion. SO FRUSTRATING! If we could afford to replace these, they would be out on the curb today!

Ice machine went out right after the year warranty was up. Convenient right? We called a hometown tech to come out and look at the water valve. He was unable to locate it, so we called Whirlpool service. After waiting 30 mins, they told us they cant tell us where to locate it for safety reasons, and if we wanted anything done to the refrigerator, we needed to pay a tech to come see it. EXTREMELY RUDE!!! I would NOT recommend whirlpool ANYTHING.

I installed this Whirlpool Gold Series oven in December just before Christmas. I cooked a 9lbs Turkey for over 4hrs at 350 degrees (it should have only taken 21/2 hrs at 325) used a thermometer to test the temp. Well the breast part was fine but later in the evening I removed the entire turkey only to find that the legs, thighs and bottom of the turkey was still RAW. Lucky no one had asked for that part of the turkey. Next I tried a small prime rib roast. Same thing happened. The top of the roast was fine and the bottom was RAW. I dont dare cook anything in the oven now. Called whirlpool and they are going to send someone to look at it but I wont hold my breath for any results. After reading the same complaint on several reviews and the TV show Marketplace it seems to be pretty standard for this product.

We have already filed a complaint but could not get any satisfactory reply. Our washing machine is not working properly & we are very angry with your service. It has created a lot of problem to us. Kindly do something regarding this.

I am writing to you all today to urge you to not purchase Whirlpool products specifically Whirlpool 2-cu ft High-Efficiency Front-Load Washer. I purchased a front loader washing machine for our tenants through Sears back in June of 2013. When it was hooked up it had an error code on it so we contacted Sears and 3 weeks later they sent out a repairman telling us it needed a new motor (this machine had not even washed 1 load of laundry). They ordered the part and Sears paid 1200 to replace a part on an 800.00 washer.....yeah I know dumb right. Well the part replacement did not work. (Surprised) They ordered and delivered a new washer 1 month later....same error code. Lets try again with another washer......same error code. How about another one......water would not stop running into the machine because the sensor was broken. Wait we are not done how about another one.....same error code. No I am not kidding, 10 months later 5 washing machines and my tenants have yet to have been able to wash a single load of laundry. I have been reimbursing my tenants every month for not having a washer for the past 10 months. I finally had Sears reimburse for the washer which they will pick up soon. I am out all the interest for the past 10 months for a product never used. To top it all off I called Whirlpool directly to see if they would be willing to at least give me a coupon for any amount toward the purchase of a different washer. They told me quote We dont do anything to compensate our customer for their troubles. That is the icing on the cake folks!!! I will never purchase another Whirlpool product and I encourage you all to not as well. I want to show them how not caring for their customers can impact them. Please share if you can, but more importantly please pass the word!!!!!

I purchased a Whirlpool cabrio mod. wtw5840bwo washing machine in Oct. of 2014. As of June 2015 I am ready to kick it to the curb. The washer works to it design and hasnt broke down but it doesnt clean our clothes. We load the machine, add the right amount of clothes and recommended detergents and 1hr later after the wash cycle is completed, the clothes still stink with the smell of daily perspiration. I went back to using our old washer that has a worn out agitator. It does a better job.

I just bought my stove four years ago. Every time I want to bake something, I have to run a fan on my stove because it overheats and shows an F2 error message. I then have to unplug it, leave it unplugged for 20 or so minutes. Once it cools down, I can plug it back in and use it. I have to go through this every time I use the oven. Its annoying and I lose a lot of food because sometimes, it just wont work. Idk what to do!

My Whirlpool dryer - Model# wgd49stbw, serial# ms2405113 went out on 1-29-16. Which I purchased from Lowes in August of 2015. Called the service company that I have my extended warranty with. They came out on 2-1-16. They did not have the part I needed in stock. It had to be ordered by the manufacturer. Sadly, I am still waiting and have been told it might come in on 3-29-16. Every time I call it gets pushed out another two weeks. This is really ridiculous. All the money I have spend at the laundromat I could have had a different source come out to fix. Which I still may do. I will never purchase another Whirlpool appliance again and certainly will NOT recommend. I am 65 years old and have a hard time dealing with the laundromat. If they get this part in by 3-29-16 it will have taken them two months. So sad.

We installed this furnace along with a matching 4ton a/c unit over four years ago. It was installed with a 3 zone computer controlled damper system to separately condition the three floors of our home. This furnace was ideal because it has a dual stage combustion chamber depending on how much demand there is. So besides being 95% efficient, the furnace can run at 70% or 100% heating capacity which saves on utility bills when the whole house doesn't need heat at the same time. It also had a variable speed blower which made start ups and shut downs almost unnoticeable. The blower actually ramps up to speed discreetly and adjusts itself according to the amount of back-pressure it senses. This allows it to respond to varying conditions as each of the 3 thermostats are calling for heating or cooling at different times. And yes here in St. Louis we have had days that require heat on the first floor and a/c on the third floor at the same time. The controller cycles between the two every 15 mintutes. All of these features make it ideal for our 2200sq ft three story brick home(four including the basement where it is installed). This furnace and control system along with new ductwork and dampers were able to replace the two old furnaces and a/c units originally in the home. We haven't had a single problem with it in over four years and would recommend Whirlpool Gold products to anyone I know. If I ever had to do this again in another house I would do exactly the same thing with exactly the same products.

I bought the new Whirlpool aqua clean last year - they guaranteed me at the store it would clean as I explained having a clean oven at all times was extremely important to me. They assured me I would be pleased with the results. I have never disliked an oven as much as I do this one. The tech came to the house and checked the temperature of the oven as I also complained it was baking uneven (the back was overcooked while the front was underbaked) but the temperature was right on so nothing can be done. As far as the cleaning goes all I can get is a new bottom pan for the oven as I have four years of insurance. Not happy as I would like to have a different stove. I WOULD NEVER RECOMMEND THIS OVEN TO ANYONE.

We purchased a Whirlpool refrigerator in December 2017. Since July 19 we have had the same problem with the refrigerator three times. The technicians don’t know how to fix it and Whirlpool refuses to replace it. The customer service rep was ignorant on the phone and could care less about a problem. Even though there is a lemon law they refuse to replace the refrigerator. We have to defrost the refrigerator every 2 to 3 weeks so will cool down again. Whirlpool is the worst company we have ever dealt with customer service wise. Lowes will not do anything about it because it’s within the first year.

Whirlpool fridge still freezes water in the bottom of freezer... after five service attempts. We purchased a five-year warranty and so far, they claim that as long as the warranty is good, they will continue to warranty it. We now have three and a half years left. We have currently owned our refrigerator for just over a year (approx. 18 months). During this time, it has had the same warranty repair issue that has been serviced five times so far. We now have an appointment for a sixth time since RC Willey does not want to fix a lemon the right way. The first three warranty repairs were under the manufacturers warranty. We are now under a warranty (extended) that was purchased from the place we bought the fridge from, RC Willey.I want my money back on the whole deal. I was going to be civilized about it because I thought they were common sense decent place to buy from. I thought they would, through common sense, realize that this unit is a lemon and allow credit towards another fridge. In just the past two years, we have bought from RC Willey over $10,000 worth of flooring, appliances, etc. and thats not counting previous years.

Right from the start of buying a new suite of Whirlpool appliances, the light over the range burnt out. We figured it was just a bad bulb so we replaced it. Soon it burnt out again, replaced it again, then again it burnt out. I finally called Whirlpool about the problem and found out it is the electronic panel that needs to be replaced... Of course at a full charge to me! I am so over WhirlPoo, (yes I spelled it that way on purpose) every single appliance has had issues. I have just lived without a light over my range because fixing it is more expensive than buying a whole new microwave. Never again will I buy any WhirlPoo appliance!

Two years ago, we bought a Whirlpool gas range, model WFG361LVQ2. The range-top grates were porcelain-coated, smooth and shiny. The range itself has worked flawlessly (Admittedly, it gets only light use in our elderly household, which consists of me and my wife). The only complaint I have is that the porcelain on the grates is failing. On one of the grates, its flaking off where the flame contacts with it during cooking (Photos attached). On another two, the porcelain has developed a surface roughness thats clearly a prelude to same type of damage as the first. The fourth grate still appears to be intact. The differences in damage is no doubt due to the different amount of use that each receives.When I called Whirlpool, a supervisor there told me that grates have no specific life expectancy, and that is true for plain metal grates as well has porcelain-coated grates. She also said that some chemicals can penetrate the porcelain and shorten its life. I told her we didnt use any chemicals on the grates, but only rarely used common kitchen scouring powder, and I cant imagine the powder or the chlorine in the powder could do that kind of damage.When I asked what it would cost to replace the four grates, she said $187. I told her the entire stove cost about $500, and it didnt make sense to pay almost $200 to buy grates every two years for the next thirty years. I told her that the grates on our previous (non-Whirlpool) range lasted the life of the range - about forty years. So I declined to purchase new grates, despite her offer of a one-time discount of 25%. Though the grates are becoming eyesores, theyre still perfectly usable. So Ill hang onto them until I can find some bare metal ones to replace them.

My brand new oven kept turning off automatically. When reported, they kept sending a technician who kept lying to both parties regarding what the issue was. Whirlpool customer service people have been extremely rude and declined to fix the issue although my oven was under warranty without giving me proper reasoning for their actions. I am truly dumbfounded with this experience!

My new Tridel Condo came with a brand new Whirlpool washer and dryer and the washer has not been working well since the beginning. After several service calls the repairman finally gave up and now were getting a new replacement. However its been a nightmare working with them trying to get this washer replaced. The Whirlpool delivery team and the service team cant seem to coordinate a time together for the replacement. We had to make a first appointment for the service guy to uninstall the old unit, the second appt for the delivery guy to drop off the new unit and pick up the old and a 3rd appt to install the new unit. Each appt has a 4 hour wait window. This is their standard procedure, which is totally inconvenient to customers. To make matter worse, the delivery guy came too early for a condo delivery (before 9 AM) and told us he will be back the next day. And he didnt show up. It looks like now we actually have to have 5 appts (including the 2 missed appts by their delivery guy) to have the washer replaced. All the time I wasted waiting for this delivery is worth more than the washer itself. What would be 4 hours X 5 appts = 20 hours. This is the worst customer experience ever. After 3 months of constantly calling Whirlpool and still no washer. Whirlpool needs to hire some competent people who actually care about servicing their customers.

I purchased a Whirlpool over the range microwave (model WMH3205XVQ) on 9/27/10 and have replaced the door now for the second time due to the plastic cracking. I also discovered today that the plastic has again cracked on the vent grill and the control panel. The door, vent grill, and control panel were all replaced on 8/19/2011, under warranty. It appears to me that Whirlpool has a manufacturing defect which they need to address with the consumers who have purchased these products.

Bought Whirlpool 30 gal propane water heater in Feb, it lasted until May before the unit died. Paid for the extended plan warranty (NEVER do that!). Called support and they said they could send someone out in a little over a week (week with no hot water). The week goes by and on the day it was suppose to be repaired the guy calls and says his van broke down (this was a Friday, getting that early weekend). The earliest they can reschedule is in another week (over 2 weeks no hot water). Called Lowes to see if I can just return it (extended plan and all), no, you need a return code from the whirlpool customer support. Call the Whirlpool number again to ask for a return code, no, it is a repairable problem (even though no one will come repair it). Lesson learned, will never buy Whirlpool or anything over $50 from Lowes again.

This refrigerator was already part of the appliance package that came with the property. I dont think if I had a choice, I would choose this brand. The stainless steel finish has rust spots, the top shelf has cracked and it is less that 5 years old.

My 2-year-old Whirlpool Gold Series model replaces a 20-year-old Roper. So far it has exceeded expectations for low noise and useful features like validated Sani-Rinse. Has all the normal features plus Eco-Dry, Sani-Rinse, delayed start, five levels/cycles of cleaning, and hi-Temp wash. Fits where the old Roper used to be and handles a full load of dishes with room to spare except Thanksgiving, which takes two loads. Smooth black front with touch buttons and blue lights. Looks nice. Using Sani-Rinse seems to take a long time, generally around 3-hours for a full wash cycle. Besides being ultra-quiet, the unit is very energy efficient earning good Energy Efficiency and water efficiency ratings.