Bought a New Whirlpool washer. Was ok at first then began to have problems. Called a repairman. Only to find out it was made in Mexico and was a piece of junk!! So in order to fix it the cost was 300 dollars. Then I was told that all the new washers were not so good. My heart broke. If you need a washer youre in for a problem. Look to see where they are made. Theres more new washers in the junkyard than ever. Buyer beware.

I bought my fridge 6 years ago. 13 months after purchase I had to replace the compressor. Last month I had to replace the water drip pan. Now the fridge is knocking and hissing again and warm inside. Compressor needs to be replaced. I contacted Whirlpool and they said 6 years is old for an appliance. Seriously!?? What about 13 months when the compressor went? They obviously dont stand behind their products. They are unable to admit I got a dud. Im so disappointed and frustrated. Stay clear!!!

This is my third Whirlpool refrigerator. The first two lasted about 20 years each, and although not fancy, they were always serviceable. This one is different.Because of my kitchen cabinets, the only refrigerator with as much storage capacity (cu ft) as my old one was what seemed to be an almost identical Whirlpool, with the only exception being a slight difference in the ice maker. But this one is a disaster. The water/ice dispenser has been changed to one with one space only for your container. The water that comes out is warm, because the routing of the tube has been changed and it no longer goes through the chilled refrigerator space; the ice pours out so hard that usually half of it lands on the floor. In order to operate the dispenser using anything with less than a 4 diameter, you need two hands: One to depress the lever behind your glass and one to hold the glass farther away from the refrigerator. Failure to do that results in a wet mess. After dispensing crushed ice, it continues to send small pieces flying long after I change the switch to cubes. But that is the least inconvenience. In an apparent engineering change to meet energy efficiency, the new refrigerator recycles air from the freezer to the refrigerator compartment. That and other changes in the frost-free engineering have resulted in:Uneven cooling in the refrigerator. In fact, it froze $1800 worth of insulin pens. I was advised by the Whirlpool representative that I shouldnt have put them on the shelf where the vent from the freezer spews out freezing air. Spoiled food in the freezer. Everything in the freezer develops a thick coating of ice crystals within a short time. This dries out the meat, shrinks the popsicles, and destroys the quality of fish and fowl. At this moment, I have two pork chops that defrosted in a plastic container on my kitchen counter. I bought them fresh, and now the 10-12 oz. of pork is swimming in over 1/2 c. of water.Interior fittings are poorly made and shelves and drawers do not work easily. The allegedly stainless exterior is difficult to clean, and many reviewers have remarked that they find rust within a few months. I could go on. There is more poor engineering, and an array of noises filling the kitchen, but you get the picture. I wish I could trash this refrigerator and buy a good one, but that isnt feasible both because of budgetary and space constraints. The last service person who came out sighed and told me that the refrigerator was cold, and that meant that the unit was operating okay! I HATE this refrigerator and struggling with it from day to day. My hope is that no one will buy a Whirlpool ever again. I certainly wont.Updated on 12/05/2017: Whirlpool, faced with my wrath over a refrigerator set on LOW that froze $1800 worth of insulin, provided a replacement (25 Cu Ft side-by-side refrigerator). I have owned two previous Whirlpool refrigerators -- for 20 years each -- as well as other Whirlpool major appliances. I WILL NEVER BUY ANOTHER WHIRLPOOL APPLIANCE. The replacement is deficient in every design and functional aspect I can think of. Temperature is uneven in both freezer and refrigerator. Food in the freezer is coated with snow within a week and dried out and spoiled within a month. Ice comes out with such force that it ricochets out of the glass and around the floor. Water from the dispenser is warm. Leafy vegetables spoil within 2 days. Whirlpool sent technicians who informed me that the unit was working properly because it was cold. PIECE OF JUNK! DONT BUY ANYTHING MADE BY WHIRLPOOL!

I bought my Whirlpool top loading washing machine 07-22-14. I so dislike the locking mechanism and will be certain to never, ever buy a machine with that feature again. It is so irritating to try to add something but cant because its locked so have to hold the button 3 seconds to unlock and start all over. If there was any way to get around it I would. I will stay away from Whirlpool products in the future and will be sure to check the next time I buy that the lid of the washer can be lifted when not spinning. Also, I do not like that it sticks on rinse sometimes and the only way to end a cycle is to hold the button and then start over with much wasted water.

Own Whirlpool GB2FHDXWS04 refrigerator for 14 months. From the beginning, the ice maker made gross tasting ice and never got better (had to start buying ice). Then a smell started coming from the fridge every time the fan came on. We called before the warranty was up and talked to Whirlpool, and they said that we must have put something smelly in the fridge that caused the plastic to absorb the smell (which we didnt). They told us to put baking soda in and change it everyday. No change. They kept telling us there is no way it could be giving off a smell for any other reason and if they sent a tech out, we would have to pay for it. Trying to intimidate us until the warranty was up. Then after a month or so, the bottom mount freezer starts leaking water all over the wood floors every 3 days. At first we turned off the water line, but then realized it is coming when the freezer defrosts. One good thing, the freezer, from the beginning, knocked really loud and now that its leaking it doesnt knock. We spent $1,200 just over a year ago and will probably have to go purchase a new one now. I will tell you it will never be another Whirlpool product. Whirlpool has not apologized or done anything but say, Now your warranty is up, you should have bought the extended warranty. Great customer care! With all these same complaints, you would think Whirlpool would figure the problem is their inferior product (which they know) and actually take responsibility.

I bought the Whirlpool bottom mount freezer to find out there were problems with the drainage. I contacted whirlpool and they sent the parts to fix it but they did not send a repairman. I’m 80 years old and I’m not getting on the floor to fix this issue besides pulling it out to get behind it. The ice will buildup in the freezer so I have to empty the freezer and break up the ice. If I don’t break up the ice it will frost over. I will never buy another whirlpool refrigerator and I’ve been looking at replacing this one.

I purchased model FG1F4040SEPV Whirlpool water heater from Lowes about 5 years ago and have had to literally replace the thermocouple each year. At least 3 of these years we have had to pay someone to fix this for us until we learned to do it on our own. Im very surprised Whirlpool didnt recall these water heaters and make it right for their consumers. What this did for us was confirm that we will never purchase another Whirlpool item ever again. We are switching over to Kenmore!

We purchased this Whirlpool refrigerator at the end of July 2018. At the beginning of November 2019 all the interior lights went out at the same time. We called the store where it was purchased, and they instructed us to call Whirlpool. Because a year had passed, they were not willing to do anything other than put us in touch with someone who could service the refrigerator. We already know the repair will cost over $200. That does not include payment for the service call or the labor. At almost the same time we purchased a new Whirlpool microwave. We have also had problems with that. My advice is to stay away from Whirlpool products if you want something that will last longer than a year.

Four microwave ovens to finally get one that works. Four months after purchase, the French door fridge accumulated ice, 3/4 thick, in the bottom of the freezer compartment. I had no knowledge of this until the drawer became difficult to open and close. Lowes is replacing the unit.

When you first get the washer it looks like it can get the job done. Its the brand name and you trust to get the best clean from the washer. After a couple of months I dont see them clean. It washes with a couple of shakes back and forth and when my clothes are ready they seem like they were dipped in water. Not clean. It has all these fancy buttons for all different types of cycles and loads and they all seem to wash the same. As a mother of 3 kids I want my kids to put on CLEAN clothes. Not clothes that look like they have just been dipped in the water with detergent. I feel a good on cleaning board and my hands do a lot more than these high priced washers.

I purchased a Whirlpool Cabrio washing machine April 2016. I was so excited to have a new washing machine. I thought the 1st couple times I used it I just didnt have settings right. It uses so little water it doesnt get all clothes wet. If they are not wet they cant be clean. So I started doing very small loads. Then clothes were not clean. They stink. So I have tried every detergent out there. Nothing helps. Another thing it takes an hour or longer per wash to get not so dirty clothes. Not to mention it puts holes in my towels. I tried reaching out to Lowes where we bought it only less than 4 months ago only to be told they would contact Whirlpool. Whirlpool wanted to send tech that I would have to pay for just to tell me that the piece of crap washing machine is doing everything the manufacturer made it to do. I told him I was not going to pay so. I think with all the problems people there should be a class action lawsuit. DO NOT BUY CABRIO!!!

Horrible. We purchased the set In October 2010. It worked great for a little over a year. (Go figure, just out of the manufacturers warranty.) The washer stopped spinning out water. Every other cycle completes successfully. The diagnostic cycle is also successful but once there is clothes in the machine, it wont spin. I called customer service and was told that a one year warranty was $230 and service is $130 plus parts. After reading another horror story, it seems that this venture is going to cost us around $450 for a new circuit board. Where is that class action suit at again?

I bought A Washer Whirlpool and right after 30 day of the purchase my washer went bad and I called the Whirlpool Services and they told that will take about 30 days to come out and take a look at it. Are you crazy!!!! Freaking garbage that is what is. Never would want to buy Whirlpool again specially with that type of customer services they have..

This refrigerator (French Door Refrigerator Model: WRF757SDEM) has been problematic since day one. The ice dispenser sends crushed ice all over the kitchen floor. The temperature in the upper 3/4 of the storage area and on the door is 57 degrees (it should be between 36 and 40 degrees). The item was purchased at Best Buy on October, 2016. It is still under warranty. I have had several visits by repair people and so far no fix. My friends call it a crockerator, since you can freeze food in the freezer and slowly cook food in the refrigerator section. I tried twice to get Whirlpool to pick up this thing, but so far no go. DO NOT EVER BUY A WHIRLPOOL REFRIGERATOR! They used to make good products, but no longer do.

I have a Whirlpool GoldSeries dishwasher and I wish I had never bought it. I’ll start with the cons because I don’t think any other dishwasher on the market matches this: After 3.5 years either the motherboard or the motor is trash. It will cost so much to fix it that buying a new dishwasher is a better option. I paid more than $800 for the dishwasher + $200 for the install + $75 for the service call to find out it is garbage. I used it about 2-3 times per week, which adds up to about 455 uses total for the time I used it. This shows that the cost of this dishwasher, without operational cost considered, is $2.36 per load (or $307.14 per year if you prefer). No other appliance I have ever owned was as expensive, over its lifetime, as this dishwasher.Whirlpool customer service was difficult to get a hold of and then obstinate and useless. The dishwasher would stink if it was not cleaned regularly. Pros: It is quiet and it cleans the dishes well. Recommendation: Do not waste your money on this. Many other dishwashers are quiet and clean dishes but not many will be this big or expensive. A disappointment over their lifespan.

Bought a Whirlpool standing freezer EV161NZTQ 10/8/2013. Been fine to a week ago and meat was soft, not frozen and veggies on door soft. Dont hear compressor cycling on and off anymore. Still under warranty so well see what repairman says. Things just dont last anymore. Last Frigidaire freezer lasted 10 years but they werent rated good by consumer reports.

Over the last 3 years, the self-cleaning oven has decided to lock the door and clean itself with my food still inside on five different occasions. There is no way to override the lock. We have to shut off the electric power completely then wait for the oven to cool down before we can open the door and remove the charcoal substances! This happened once while a member of our fire department was here for dinner.This is one of the most frustrating and dangerous events ever! Please, please, please do not purchase a Whirlpool self-cleaning oven! I will never purchase one again. I was so excited to have a glass top stove and the first time this happened, I thought it was just a freak occurrence. But it is happening again and again. My oven is kept clean in attempt to avoid this, but to no avail. Not only am I afraid of a fire, but Im also out too many dollars of food waste! How disappointing to be cooking dinner and have it ruined by the oven. Nothing was burning in the oven at the time it decided to lock itself either! Disappointed, frustrated, and extremely miffed!

I should have read reviews prior to purchasing the Washer and Dryer. The washer sucks big time. Does not clean clothes. Leaves soap in clothes. The repair man said use 2 tbsps. of soap. Still soap in clothes. I use 1 tablespoon of HE soap. 2 1/2 hours for 1 load because I have to use deep water and extra rinse on first wash. Then I wash again with no soap. I HATE this washer. Whites are now yellow after washing. Cannot do lightweight comforters. I am at the laundry mat more than using my new washing machine. Dryer is ok but does not remove any lint from clothes or towels. I always trusted Whirlpool. Not anymore.

Ive got a brand new house, with brand new appliances by Whirlpool. Within less than 6 months, my dishwasher, Model no. DU1015XTXB0 Serial no. F00702058, had its electronic board gone bad. Instead of replacing the dishwasher, Whirlpool replaced the part. Not even one year later the same part went bad. Now, the dishwasher is not even 18 months old and it will cost $255.00 to repair. It is just the two of us in our home and I bought Cascade packets 20ct x 5 at Sams. Im not even done with the packets, so I know 100% that we have run the dishwasher just 70 cycles in 18 months.

Apparently my machine, bought in 2011, was the first year they were made in the US. The washer has leaked soap down the front (a front loader) since day one. Service has come and replaced just about everything and its never helped. Its literally a piece of junk. Very disappointing. My older ones were great.

I purchased top load washer and dryer from Lowes last week. When I was washing clothes the first time 12/4/18 (the day Lowes delivered) I washed in quick wash setting, machine was showing me all stages of the wash on the progress lights. It took about one hour for one load. Today 12/11/18 I spoke to your customer service associates Trina regarding the issue with my top load washer wed4815ew1 serial m82572023. I was told a technician is schedule for repair tomorrow. I try to quick wash two loads, washer progress light only went to wash mode only. I had to press start/pause, select drain and spin to remove excess water. I started 8:30 am and finish around 1 pm. I was waiting for the cycle to finish, twice all progress stages light went blank. I have no idea when it will be done. Machine made noise, not spinning, no water in it. The dryer wtw4816fw2 serial c84621285, I dry at energy prefer setting, when the clothes was dry, dryer continue without the buzzing signal to stop. I had to keep watch of the time and turn it off manually so it not energy efficient when I have to monitor when clothes will be dry.

Purchased 29 cu ft French door Bottom Mount Refrigerator 9/5/2013. The ice machine started leaking continual water by August 2015 and by October 2015 the freezer quit working. Have had it repaired once and the second time the repairman said we need a new evaporator and condenser. Called Whirlpool and they said since it is out of warranty we are on our own. According to both repairman this is a common problem with this model (WRF989SDAW00). I understand that appliances break and they need repaired; however, you would think a refrigerator that cost over $3000 would last longer than 2 years. Do not purchase a Whirlpool French Door Refrigerator; even if you purchase an extended warranty, you will still have spoiled food and leaking water to tend with. We have had nothing but problems with ours.

We bought this washer on 9/05/09. Recently, it sprung a leak due to a worn out seal that the repairman said would cost more to fix than just getting another washer. You would think this might be cause for distress, but I literally jumped in the air and clicked my heels with joy! This washer has been nothing but a pain. First of all, I have to pre-soak every load before washing or the clothes come out just as dirty as they went in. I would set the timer on my stove to let me know when the 40 min soak cycle ended so I could change it to wash. Then I reset the timer for another 40 minutes. I also learned the hard way, that using any kind of heavy duty setting would turn towels into a pile of yarn. This washer cost $998, and guilt is the only reason I didnt replace it years ago. Ding Dong the washer is DEAD!!!

Weve had our Whirlpool Cabrio washer and dryer just over a year. I like them both but then we are having problems with our lid. The first one cracked after 9 months and they replaced the lid. Two months later, the new one cracked and they replaced the hinges and lid again. I assure you we are very careful when lowering and lifting the lid. I do 80% and my husband does 20%, and we are very cautious of it especially after the second one broke. Now, I was just putting laundry in and the third one cracked while lifting the lid. There is obviously a problem, and Im wondering if anyone else is having the same issues. Eventually, it will crack all the way through which will cause the glass to pop up and the lid wont lock. I will not buy anything with a glass lid again!

I bought a Whirlpool 5-burner gas range with double oven at a cost of $1700. Almost immediately, the finish above the oven started cracking and now is starting to chip off. When I contacted them, they stated cosmetics were only good for 30 days. We had just moved and were getting settled so we didnt use the range much for the first 30 days. I am very unhappy with this product and also unhappy with Sears for their lack of effort.

Think twice before buying Whirlpool appliances. In our experience, quality and durability are a real issue. Here is our story. 5 years ago we built a winter vacation home. We bought brand new Whirlpool appliances from a reputable vendor at full price. Washer, dryer, double oven, and refrigerator. The washer arrived damaged. The damage was a button that was depressed and could not be released. This was brand new washer, never used, but Whirlpool insisted that we had caused the damage. It was only after the vendors tech got involved that Whirlpool relented and sent a repair tech.Next, the bottom oven door came apart in my hands after just days of use. I had to fight (yes fight and argue!) with Whirlpool customer service to send a repair tech. Finally after much arguing Whirlpool sent a tech and the oven door was repaired. The tech told us that this was a common defect! (Shame on you Whirlpool!) So why you might ask, why am I complaining? Well this is a vacation home. We are here 3 months a year (times 4 years = 1 year of very light use) and today the oven door came apart in my hands again. That makes twice in 12 months of light use. Frankly, this is shameful! I do not understand how this company gets away with it!I am disgusted with Whirlpool crap quality and crap customer service and I want everyone to know what they can expect when buying Whirlpool. I suggest you check all available reviews before placing your order for anything from Whirlpool. As for this new oven door repair? Ill report again after talking with Whirlpool but I expect to be told Sorry sucker, the warranty is over! Buyer beware!

I have to wiggle everything just to get thru a cycle on my brand new dishwasher! It fills up and works great when it does work. No prob! But it takes a good 30 minutes to get it work and I walk away come back NO WATER! Sometimes I have to unload it just to wash them myself! Now Im going back to purchase place and return or have repaired. Less than year old, repair free?

I bought this washer on 2-28-09. By 3-12 the thing took a crap. The whole counter balance broke off away from the drum. This washer lasted 3 years and 1 month. What a piece of garbage. I expected this front loader to last a lot longer than 3 years! Of course when I called Whirlpool they said, “Well its not under warranty so you can buy the 1-yr warranty for $300.00,” and theyll come out and fix it for me. If Im going to pay $300, I might as well buy a new machine! I only paid $600 for it and to last 3 years is pitiful. This is defect in workmanship if the machine breaks in only 3 years. I told her that something should be covered because it should last longer than that. She basically said “oh well”. Oh well, I guess I wont be buying another Whirlpool again. Steer clear of this Duet Sport machine!

My Whirlpool refrigerator model #ED5FHEXV001, serial #HR0248 - I have spoken to a couple of reps on the phone. I am very dissatisfied because it was like one rep I spoke with on the telephone advised me to buy an extended warranty and at that time, the company would consider alternative ways to deal with this complaint and perhaps replace the refrigerator. I did not want to pay an additional $100 for a warranty, unless the company would guarantee me a solution, preferably my money back. I did not really believe the warranty would help me after the warranty was expired. I would still have the same problem and I feel that in the event after the extra warranty expired, the company would tell me I should have kept the coils clean, which is my complaint. There is no way to keep the coils clean. I guess blowing out the residue, then all that residue material would end up all in my house. Also, very important, there have been 3-4 technicians to my house the first year. I was told various things to do, such as adjust the refrigerator to a lower setting and freezer to a little higher setting. One tech actually replaced a part? The second tech said he would clean the coils. The last tech told me the problem was my coils had to stay clean. My question is, how the heck is that possible with the coils on the bottom of the fridge and susceptible to a lot of dust and dirt, unless I move my fridge everyday? Most people do not expect to have to clean under the fridge each day and the coils would still be dirty anyway. It is very dumb that the coils are not on the back of the fridge. With the fridge coils on the back, I have never experienced this problem. Please advise what my next step would be. Thank you.

Whirlpool Gold model WRS526SIAHOO - We purchased this refrigerator 10/2013 with all the matching appliances when we remodeled the kitchen. We moved our 1997 GE refrigerator into the garage. Now the computer board has gone out in the Whirlpool and we are back to using the 97 GE. The technician told me that he sees a lot of these boards going bad.

Water pools at bottom of freezer and onto floor. Has been repaired twice, but still leaks.

The water dispenser tube cracked and split off near the dispensing end, making the dispenser unusable. Not a consumer repair, by any means. Refrigerator is only a year old. I had a similar parts quality issue with a Whirlpool dishwasher. I will never purchase another Whirlpool appliance, and will advise all to avoid as well.

Not cooling properly on wpf560smywc2 French door - Milk only last 3 days. Temp wont stay consistent. 4 times out and say normal. Ice is forming on fan in freezer and back wall causing no flow in refrigerator but freezer cooling. Only 3 months old. Lowes Service Advantage (Extended Warranty) nor Whirlpool will replace or do anything about it. Was told 3 times out and replacement then today they sent me email with their policy or 3 times out with a repair (Parts must be changed) wait 30 days then another repair etc. then on 4th repair will replace. Lied to buy sales and called liar by repair guy when he told Whirlpool nothing wrong. I just wanted a new one cause I didnt like features. Lowes has a return policy which has in fine print only 30 days for refrigerator so they wont help. Was told I have to do a food loss claim and they would email form. Still hasnt happen. Lied to and get a replacement or repair and cant afford another.

I am posting to help anyone else avoid the purchase of this machine! The lid has cracked and now warped into a position where it wont stay down. Obviously a washer will not work without being in the locked position, so we have to put several heavy things on top of it just to run a load of laundry. This is not what we expect out of a washer that we paid $900 for only two years ago!!!! We contacted Whirlpool and they offered to fix it for $350. REALLY??? I SHOULD NOT have to pour money into a washer this expensive after two years!!!! I am so disappointed in Whirlpool, this was the entire reason we purchased Whirlpool products, to avoid stress of broken appliances. We wanted reliability for our busy family and instead we bought into more stress.

There is a chronic and well-known problem with recent French door, bottom freezer refrigerators sold by Whirlpool, including the the brand names KitchenAid, Jenn-Air, Maytag, and Amana. The problem is caused when the defrost drain freezes, preventing defrosted water from reaching the evaporation pan. After enough water builds up, it overflows along the front of the refrigerator. In my particular case, we have wood floors and they were ruined by the water. After doing some investigation on the internet, I have learned that this problem affected approximately 1,500 model numbers sold under these names. These model numbers are listed in a Technical Service Pointer issued by Whirlpool.In August 2013, after experiencing several years of problems with these units, Whirlpool issued a Technical Service Pointer W10632338, advising service technicians that a new P Trap drain tube kit was now available, and suggesting that the defective duck bill check valve should be replaced by this new part. The problem for years had been that the rubber duck bill check valve would, over time, become sticky (or tacky) and would then not open - causing water to build up above it. Eventually, the water would freeze and since newly defrosted water could no longer escape, it would build up and eventually overflow.From what Ive seen online, plus a conversation with the Sears technician who come out to diagnose and repair my leak, I am convinced there are many thousands of customers who have experienced this problem. Because it takes a while for the rubber check valve to become sticky and no longer open, it is not uncommon for the problem to not appear until after the standard one-year warranty has expired. From reports, Whirlpool has sometimes acknowledged the problem and effected repair of refrigerators no longer under warranty.But what about those customers, like me, who have experienced water damage to floors and cabinets? Shouldnt Whirlpool be liable for those repairs, too? Id be interested to know if anyone knows of plans for a class action lawsuit.

My mother-in-law purchased a Whirlpool refrigerator in 7/2010. It broke down the first time in August then consistently after that. We have had repair people out multiple times and the issue continues. I called Whirlpool and they said since it was purchased more than a year ago, it is not their problem. You would think that in all that time they would have found a way to repair or replace it. To make matters worse, we have had to call hospice in to care for my mother-in-law, all she wants is to get ice and water out of the door.

This dishwasher is poorly constructed. I cannot use it now, as the top racks assemblies have both fallen apart and the rack will not hang. The bottom rack is functioning on 1 wheel assembly out of four. And the one that is functioning is a new one I put on it three weeks ago. The dishwasher is 2 years old. I am very disappointed in Whirlpool, and I will certainly not purchase another one when I buy a new dishwasher.

This new Whirlpool washer hasnt worked from day one and the company wont do anything, they wont even answer me, I will never buy one again, all the same problems everyone else is having, Im just waiting for a lawsuit.

Bought washer, it broke down after 1 year. Repair man could not fix for less than $500. Told him he could have it and fix it and sell it. He turned me down. This week went and bought new washer. Told store they could take my washer and he said No. He told me any Whirlpool washer made in the last 2 years break down and cost more to fix than a new one. That I found out to be true. He showed me plastic circuit board not meant to last. They ripped off a very nice senior citizen. Thanks to my son for going and getting me a new washer. Shame on you, Whirlpool.

I got the Cabrio Washer and Dryer set in December of 2015. By March of 2016, the heating element and dryer door latch had broken. Had to have those repaired. By June of 2016 and since, Ive had several repairman out to the house trying to figure out whats wrong with my washer. 9 times out of 10, it will not spin the excess water out and the clothes are soaked. Sometimes it takes me an hour to get the washer to go through a spin cycle. Sometimes the washer wont go into a cycle at all, it just makes a horrible noise (like its draining) and never does anything. It doesnt put out enough water in larger loads, so Ive had to cut my load size in half. It wont work on half the cycle options on the screen, only working on bulky or heavy. Wont wash on normal or quick wash or any of the others. It will make that same horrible sound and do nothing. Nobody can tell me whats wrong with the stupid washer and the repairman said he sees issues with Whirlpool all the time. He said save myself money and buy something else. But I remember a time when a washer and dryer would last for 20 years. What happened to quality products and craftsmanship. I am so tired of the new and fancy appliances that dont last and these companies that dont stand behind their products. Whirlpool you should be ashamed. I will never buy another one of your products. There should be a recall on these particular Cabrio units especially after all the horrible reviews I just read.

I bought the W04H02 SKU Number 13219771. I decided to wait to write this review until Trail Appliances hauled away this piece of junk, which was this morning. I bought this fridge July 2013. In June 2015 the freezer first konked out, so I started using my deep freezer. Then by October the fridge went. I called in my repair guy, who told me he sees this all the time with this fridge and carries many motors for these garbage fridges in his vehicle at all times. So $375.00 later it worked for about 3 1/2 months. Just long enough until the warranty again ran out. At this time I started to read the reviews about Whirlpool, and I was so mad at myself for not reading the reviews first. All I can say is I would never ever recommend this product. I am glad to see this junk out of my home. I never wasted TIME CONTACTING WHIRLPOOL, AS BY THE REVIEWS I READ, THEY DONT STAND BEHIND THEIR PRODUCTS. THEY ARENT WORTH THE TIME.

I purchased a new Whirlpool stove in Feb 2020. First off the oven was not calibrated right and Whirlpool wanted us to do all these tests to see what the problem was. Finally, after purchasing an oven thermometer I finally got my ducks in a row and called them back to which they finally sent out a repairman. Now after almost finishing supper last night the whole cooktop stopped working. It is going to take a week to get someone out to fix it. Also, we have to purchase an extended warranty for our Whirlpool refrigerator every year because it always needs something fixed. Our Whirlpool washer has been on the blink for quite some time (no warranty) and cant afford to get it fixed. When talking to someone at Whirlpool it appears they have no compassion. I guess it is because they are just paid employees. My recommendation is to look into other products before purchasing. Do your homework.

I am along with all the others regarding this last washing machine I bought - the Cabrio. I read all the instructions, did all that the manual told me to do and yet I have become more and more disappointed. Unfortunately, I guess we are all up the creek without a paddle, huh? There is my husband and myself in the home, so there isnt a ton of laundry. The problem has been that the clothes just kind of get sloshed around in a little bit of water, causing detergents not to get rinsed out. In other words, I have detergent streaks on the clothes. Presently, I have decided that I will probably have to re-rinse everything after the regular cycle. This has been so disappointing. We have always used Whirlpool machines. I have had two people in the past two weeks ask me about which to buy, and I have encouraged them not to buy the Cabrio because if they do, they will be stuck like me! The company asks me if I want an attorney to contact me. Who has money for an attorney? I just would like to have a different machine to replace the mistake I bought into.

I have had my Whirlpool Gold for 8 years now and it has met my expectations. The glass shelves are easy to keep clean and it lets the lights give an open feeling to see everything in it. The ice and water dispensers are used many times every day and work just fine. Great appliance.

The unit is electric and Im not impressed with the oven temperature consistency. The oven either runs hot or cold so trying to bake anything to perfection is a challenge. Ive added a stand alone thermometer just to ensure cooking properly.

Good Morning. We recently built a home with Pule in Nexton, which is located in Summerville, SC. The appliances we chose came with the dishwasher, stove and microwave. Everything other than the dishwasher has been doing great, but as for the dishwasher I am extremely upset...we are newly weds and received two nice sets of glass and at least 12 of them have been broken in the dishwasher. Please advice.

I have a combo Microwave oven/oven GMC275PDS07. When the microwave is finished with the requested program, the end of program chime lets you know its done. Then, if the door is not opened for at least 3 seconds, the chime will ring again every minute thereafter ad nauseum. This will go on for hours without end. I know because I tried it. I reached out to Whirlpool via a web chat and my question was not even addressed. I was ignored. From reading other submissions, I assume this is de rigueur for Whirlpool. I then called Whirlpool and spoke to Katie in Tennessee. She was not able to bring up any make or model when I provided her the numbers exactly as listed on the inside of the door. She was not able to provide any respite from this annoying feature.This a Whirlpool Gold model, presumably the top of the line, in my book I will never purchase any Whirlpool product of any type and I will make it a point to let anyone who will listen that Whirlpool is not a manufacturer that takes its customers concerns seriously. Katie then advised that she looked up this feature and told me there is no way to turn the beeping off. I find this amusing since she could not find the model or serial number when I gave it to her.

I call them. Lowe's gave me #. Spoke to man there at CS. He took care of me. I was a Lowe's within 30 mins. Gave them PO. Home within 45 mins. Whirlpool you the best in Johnson city TN. You're just like Lowe's. I pay for Whirlpool because you make it. Thanks for all you do. The best. #1.

19 gallon Electric Whirlpool water heater Model #e1f20us015v - Purchased this water heater from Lowes to provide hot water to small apartment with no kitchen for my son, built in my garage. Had unit professionally installed within 1 foot of bath to provide hot water for shower and sink in bath only. Hot water lasts only 5 to 6 minutes and takes approx. 2 hours to recover. My son cannot even take a normal shower! ntacted Lowes who was unable to help and told me to contact Whirlpool. Contacted Whirlpool after my model number would not even come up on their website. I asked tech what was the normal expected amount of time before hot water depleted. She did not know. I asked what was the normal recovery rate. She did not know. I asked for information on the energy rating. She said there was no information available. I asked how I could receive a refund. She said that they could only send a plumber to check unit and that nothing would be done if it was heating water. I asked to speak with a supervisor. She said none were available and said one would call me. I never received a return call. VERY DISSATISFIED with Whirlpool on this issue. It appears my only recourse is to purchase a new water heater and scrap the present one.

We bought a Whirlpool front load about six years ago. We have had nothing but trouble with since we have owned it. First, the sensors went out on it. We had to pay over $300 to have that fixed. Then, it wouldnt run right. We had to pay another charge for that. Now they tell me the water valve is bad on it. If I had known at the time the problems I was going to experience with this washer, I would never have bought it. I fell for the price. We paid for it. We should be getting better service from it than we are. I could have bought 6 regular washers for what I paid for this one that doesnt perform like it should.

New range and the faceplate keeps melting. Had it fixed once and it is melting again. I have been trying to contact Whirlpool but to no avail. What is my next step and is anyone else having a problem with this.

I owned a Maytag washer for 30 wonderful years, so I of course bought a new one. I have battled with my Maytag (Whirlpool) front loading stackable top of the line washing machine for 2 1/2 years. It will not drain, yet sometimes it will. I have played every game with this machine to figure why. I had a repair company out 5 times while it was under warranty and they could never find the problem. It is totally unpredictable. If I could bill Whirlpool for my time and anguish I would own this company!They now say it is the computer board and I will have to pay $350 for a new service contract to fix the machine. I not very politely said that they should pay me for all my emotional abuse. They offered me another option saying they would pay for a service company to come out and look again. However, I would have to pay the labor and material cost. Since I have a stackable unit and it would take 2 technicians I would have to pay $90 for the second person. I was so mad that I called Whirlpool back and they refused to offer me that $350 charge and just said sorry. I are fortunate to have a lake house which needs a new washer. Guess what? It will NOT be a Whirlpool product. I wish I could go to the store where I purchased this holy terror and picket!

This is Whirlpool model MVWP835DC2. I bought brand new. Recently used about once a week. Got an alarm that indicated no communication to core unit. Talked to Whirlpool service and unit is out of warranty (20 months) and advised I should use authorized service company to come and diagnose. This took 2 weeks. Service man came, washer did not power up. He quoted that repairs would be $750 and not worth it, buy a new one. I went on internet and found YouTube videos that showed how to diagnose and fix. I called Whirlpool for new console, $350 and one month. Went to parts house and got part for $250. This fixed problem.I have a few problems with this machine and company. 1) This now turns out to be a known problem with these machines. The console fails. I am not sure how this is going to last 30 years. 2) Service man took nothing apart and could not diagnose problem with no power. He quoted $350 for the console and the balance for the core. He was guessing or pulling a scam. Take your choice.3) Part not available from Whirlpool because so many are failing.Thanks for making a great product.

Have had it replaced. It is not a great value. Need one with freezer on the bottom. Will buy another brand. Not 2 years old making noise and it sounds like someone pounding on the side after the doors are open. This is a side by side fridge and has space but I question when this will go out.

I purchased this dishwasher washer (Model WDT710Paym3) in May 2013, quit cleaning. I have checked filter. I run this washer 1 or 2 times a week. Very disappointed in washer and the quality of the product. Dont think my next purchase will be a Whirlpool.

I bought my Whirlpool dishwasher, model #WDF560SAFMO in Nov 2016 with a 2 year extended warranty. In Jan. 2021 it quit working, was told by repairman that the dishwasher needed a new pump. Of course, it is no longer under warranty. To replace the pump will cost almost as much as a new dishwasher.

Whirlpool cabrio top loader is junk from the first month. My washer has had way too many repairs. A&E repair has been a frequent at my home. Now Im getting ready to repair it again! Hub gasket or pump not sure this time. All has been replaced previously. Never ending - always something wrong with it!!!

I purchased this washer about 3 years ago to replace a dishwasher which lasted 20 years. Within a year the racks began to rot, the front panel plastic started to peel off. Within two years half of the racks rods completely rotted away. 3 years later the washer is busted - most likely pump which was probably blocked by one of the pieces of the rack rods. I am replacing it with Bosch - German engineering. Needless to say I will NEVER buy a Whirlpool - formerly reputable company again. Good-riddance Whirlpool.

Most dissatisfying experience with Whirlpool. In 2013 I bought a stackable Whirlpool washer and dryer. Everything worked well for two months, and then the washer started having problems. The washer memory board unit (MBU) needed to be replaced. This was done under warranty. One and half years later I started getting the error F07 which means an electrical problem. I called Whirlpool and they told me a technician would cost $85 for a service call. I delayed the call until today.The technician came, did a diagnostic and then advised me that I would need a new MBU. The cost plus labour amounts to almost the cost of a brand new washer. To add insult to injury, Whirlpool advised the service call would cost $89. (They upped the price since my last call.) You can imagine my shock when the technician told me that the $89 covers the first 15 minutes. I paid $133.34 for one half hour diagnostic testing and to be told I need a new MBU which is on back order for at least 6 months!!! My recommendation is - NEVER BUY any Whirlpool product ever.

I rent a condo unit and hardly use the microwave. It is nice to have. Never had one over the stove and it came with the unit, so I gave mine away. After living here for 3 years I am now moving to another city 5 hours away. I noticed the other day when I went to melt butter for popcorn, the door crack, which I noticed the second year we lived here, has gotten worse. Not just worse, but the handle looks like one pull and its completely broken. My landlord expects us to pay for this. I am reading and I see that its from the heat from the stove, which is also a Whirlpool product, is to blame, not the user. How is this right, how is this fair?? When we move we will have to buy a new microwave, that will sit once again on my beautiful microwave cabinet and I promise, it WILL NOT be a Whirlpool!!!

I came here to see if others have had problems with their Whirlpool Cabrio top load washers. I was amazed at how many others forked over nearly a grand ($1000 with tax and extended warranty) for such a heap of nothing. I have lived in the same house for over 35 years, same water supply with water softener. Over this time, I have raised my family and been lucky enough to only go through two washers until 2 years ago when I purchased this Whirlpool Cabrio machine at Lowes. As with others, clothes do not get cleaned. Residue is present and in the creases of the tightly spun and tangled load. After calling Whirlpool and Lowes on nearly day one of my original purchase, no concern was given. Instead, I received the What type of detergent or Could it be your water supply? or What degree of soil does your family have on their garments? A white terry cloth washcloth should not come out grey, even after bleach! My GE and Maytags of the past always did fantastic jobs. They just plain old wore out. As for my new energy efficient machine that takes 86 minutes to wash a load, with expensive HE detergent, an oxy clean pouch, special fabric softeners, I scratch my head wondering how can this be efficient? If a pair of jeans needs pre-soaking, it cant be done in this washer. Instead, I spray the jeans with pre-soak, add my HE products, then fill a mop bucket full of water and dump into the machine 5 minutes after the 86-minute session has started. What a joke! For two years plus, I have vented to my poor husband who thought he was buying me a new innovative state of the art machine to make my life easier. I only wish there was somewhere or someone that I could contact to get some satisfaction for my agony with this poor quality product! Yes, I am venting. I dont have another thousand dollars to spend for a new machine. Believe me, if there were to be a class action lawsuit for this lemon, I would be first to sign up!

Whirlpool WRF990SLAM00 french door refrigerator - We purchased this refrigerator in February of 2013. On Christmas Day of 2014, (not even two years later) the freezer and icemaker started malfunctioning. We spent $2000 on this fridge. Luckily we purchased the extended warranty from Lowes. However, Im so disappointed that a fridge that isnt even two years old already has an issue, plus we had to get rid of over $85 worth of spoiled food from the freezer. Credibility fail for a supposed quality product.

When received there was a black dot on freezer door. It was replaced. Door handle on doors did not line up. Tried to tell repairman and he wouldn’t listen until the third handle on the refrigerator was replaced. Plastic handle broke three times when under warranty. Now freezer handle has broken! Plastic where screws attach handle is stupid. I’m extremely disappointed in product.

Purchased Whirlpool fridge in December of 2013. I have had repairmen at my home over 10 times for repairs after warranty expired in December of 2014. Purchased extended warranty and still have to wait over a week for repairs through local Whirlpool service tech. Ice maker has been problematic from the start. Either it makes a bucket in 3 days time or it makes none. I will not buy another.

The dryer is okay but the washer is no good. Doesnt save water because clothes have to be washed twice. Sometimes thrice to get them clean. Cycles are longer therefore more energy used. More water, more time, more energy. Terrible design. Useless piece of junk.

My Whirlpool range, was purchased 14 years ago. It was fine until 2 months ago. I was preparing a meal for a dinner party and the oven went from low baking into Clean mode. (This cant be done by accident, it is many step process to go into clean mode) Locking the door! When I realized what was happening I immediately turned the breaker off but we still could not open the range door. Since the oven had my potato casserole and my Teflon coated cookie sheets inside it started to emit a toxic smell choking all of us inside the house. The unit was too hot to touch so my husband and brother-in-law finally donned gloves and got the range outside. I called Whirlpool the next morning and got the run around as to what type of range it was Kenmore/Whirlpool. Whirlpool finally sent someone out to look at the range and their determination was it caught on fire and melted! The company will not do anything about the unit or all the damage it cause because the range is over 10 years old. But they did not tell me this until I had spent weeks getting estimates and gathering information for them. I TOLD THEM DURING THE INITIAL CALL THE RANGE WAS 14 YEARS OLD. I TOLD THEM THE EXACT DATE IT WAS PURCHASED. Whirlpool sent me a letter from their Claims Resolution Department saying my DISHWASHER will not be covered and misspelling my last name. I have tried to call the person ** at least 25 times and she never answers the phone, only get her voicemail. I just wanted to tell them I was a little concerned about their accuracy with the typing of the name and product..... How complete could the investigation have been if they didnt even get the product correct.The smoke/smell ruined my microwave and ceiling fan. We had to paint the ceiling, redo wallpaper and professionally clean all the carpets and drapes on my first floor (we had just remodeled our kitchen last May so this was an expensive redo not in the budget. Not to mention the cost of a new range). I will NEVER buy a Whirlpool again. And I want to spread the word about the possibility of your range having the same problem.

The damper switch at the top of my water heater, one I purchased at Lowes stopped working. I talked to someone at the local store, and I was told I had to contain the manufacturer. I called the number on the front of my unit. The tech talked my husband through the restart process...not once, but on two separate occasions. We were told that because it was intermittent, something they decided Over the Phone, they could do nothing. They would neither send a replacement part nor a technician. By the time we had to call back two days later, restart was impossible. JUST to get the part, a specialty piece, we now have to pay for expedited shipping! And either install ourselves, or wait 5 days After Arrival (!!), to get the stupid thing fixed! If they had sent the part out originally when we asked, we wouldnt have to wait for hot water or pay anything for a warrantied piece! Its a racket. Stay away!!!

I purchased my refrigerator four years ago from Lowes. From the second year ice would form in the bottom of the freezer weekly. This past week it stopped working totally. I had to call a repairman. He advised me the parts he had to replace were outdated and Whirlpool had made changes to the my refrigerator model two years ago. No recall. Just cheap parts that caused the refrigerator to not defrost. $400 later all is well and I am broke. I wrote to Whirlpool and their response was, Oh well, there was never a recall so youre SOL.

We purchased this machine new less than 6 months ago. We found that it is not cleaning our jeans. We cant even work cattle and get our jeans clean. I called Sears and Whirlpool and told them it does not clean our jeans. They said it was under warranty and that they would come out to see if it was working properly. Well they said it was and then sent us a bill for $77. They said Customer Instruct was not covered under warranty. I already read the instructions and I knew how to operate this machine. The technician said this is not the first time he has had this type of complaint. Anyway I am VERY dissatisfied with this washing machine and I want Sears and Whirlpool to take it back and give me a better machine. I want one that can get clothes clean. If you are satisfied with dirty clothes then I guess you will like this machine.

I bought my home in 2010 and less than a year my Whirlpool microwave started forming a crack near the handle and today August 22nd, my husband and I are looking at it thinking, this is totally coming apart! My Whirlpool refrigerator had issues also. Stopped cooling less than a year, and I am thankful I had a warranty with it. Of course it was still under the manufacturers warranty. Use to be able to depend on WHIRLPOOL. Now you feel like youre in ONE with their products!

I am making my last payment on this junk ** washer and I cant wait to leave this one at the curb! Like the other reviewers...this machine leaves white deodorant on dark shirts, sheet sets either constantly off balance or parts of them still dry after wash cycle is finished! I changed detergents several times thinking that was the issue...but the bottom line is the sell of having no agitator and water saving features leave you with dirty clothes and off balance crazy shaking nonsense! DO NOT BUY THIS MACHINE!

I purchased a Whirlpool 3-door refrigerator with the freezer on the bottom on 8/17/12. Within 4 days, the ice maker stopped working. It took two days for the repairman to come out and fix it. So all is well with that. Less than 2 weeks later, the refrigerator isnt cooling. Several days later, the repairman came and determined it was the evaporator fan motor and clutch. The parts were back-ordered for 10 days. Parts came in 2 more days before he can come out and install them. He realized they sent the wrong parts. Another week went by, then he came and replaced the fan motor, which is now making an ear-piercing buzzing sound. He came back a week later and said it needed a gasket, which is back-ordered. In the meantime, he put some stick on insulation around the unit. Not much help. Another week went by, and the gasket showed up. It is still making a high-pitched whining sound. He said it was the compressor. Whatever! I hate the refrigerator. The sound is one that just grates on your nerves and you can hear it in all the rooms surrounding the kitchen! A repairman has to deem it unrepairable before they will even consider replacing it. They consider it fixed. What about my bleeding ears! I just want it gone! I am so disappointed. I thought Whirlpool was a good product with a solid reputation. I have a $2300 noise maker! Is there a class action lawsuit?!

We purchased our washer approximately six months ago. It is an energy-efficient top loader without a central agitator. If I wanted a washer just for lingerie then I would be satisfied. But I need a washer that will clean farm clothes. My husband works hard and his clothes show it. This washer does not clean them. I even tried putting very few items in at a time. They still arent clean. I have to take my heavily soiled laundry to the laundromat. My other main complaint is the baffling feature of a lock mode. I spend countless minutes standing by my washer waiting for it to unlock so I can toss in an extra item or add fabric softener, etc. When we removed the latch, the washer didnt work at all. Replaced the item at a cost of $40. Infuriating!

First Id like to start by saying anyone whom owns Whirlpool make sure to purchase every extra Warranty you can get your hands on right away. Two years ago my husband and I purchased the whole Whirlpool Appliance Kitchen Collection. The gas oven range has been my only real issue. Within a few months my oven wouldnt light. Its a good thing I noticed because there are no safety features that turn the gas off if it doesnt fire up and the gas builds up so so fast its scary. Our Warranty covered the broken igniter switch only for it to act up for over a year. We had to try several times before the oven would light until it just didnt again and it was repaired again under Warranty. Aqua Lift Technology is just something they made up to get us all to purchase it. I swear on my life it doesnt even work a tiny bit. Now, the bottom of my $800 oven is chipping away. I have not worked this out with them yet and I will repost to let others know how it works out. Liquid also gets in between glass oven door, cant ever clean it. Good luck.

I am on my second Whirlpool hot water heater within 7 years and both had a 9-year supposed warranty. Upon replacing the pop-off valve (at my expense), I paid $98 to replace the gas valve (part was issued by Whirlpool). Still having problems with pop valve and now the pilot light wont stay lit. Upon calling the number (877 817-6750) I was finally told they would replace the heater. When I stated that I did not want another faulty Whirlpool heater and that I would take the faulty heater back to place of purchase but that I wanted a local plumber to install their own heater, I was told that I had to have a thermal expansion tank or they basically would not do anything. Why would I want a third Whirlpool product? The second one is ruining my tiled basement floor as it is. So after spending over $600 for the faulty heater, now I have to spend $700 to replace it.

I purchased the 19 cu. ft. Whirlpool Estar refrigerator WRT 3595FYW on 4/28/12. Freezer began showing frost immediately. Repairman from Marcellas Appliance where purchased - (518) 381-1957, came to check it, put a sealer around the door openings of refrigerator and freezer. Frost continued. I called Whirlpool. They sent another repairman from EB Russell in Schenectady, NY, door needs replacing. Door was ordered and when received by them, the door was replaced on my refrigerator.In August 2012, frost is in freezer, on its roof, on the door daily. I called Whirlpool. I told them I wanted to remove it from my home. Whirlpools reply was, you have a repair warranty, not a replacement warranty. I was not advised of this when I purchased. Otherwise, I would have gone to Sears, Lowes, etc. On 8/16/12, another repairman from The Appliance Man, Albany will be here Monday. Its dishonest sale, replacement was advised possible by Marcella, that it was just a matter of course to get an okay from Whirlpool. This is not so. There is no replacement or return policy. Please help. Thank you.

While my oven was running the 3 hour self clean cycle, the glass on the inside of the door cracked. It was in the middle of the cycle so I tried to call whirlpool to see if I should hit cancel or if it would cool too quickly and make it worse or what to do. First person was young and stumbled with English in the service department. He couldnt answer my question, just schedule for me to pay for service to come out. After I got upset and said there must be someone to talk to, he sent me to parts who said she can only order me parts. All I wanted to know was was if flames were going to shoot from the oven or what! I told her that I needed to talk to someone who knew something about ovens and she asked if I was calling her stupid and hung up on me!

If I fix this washer I will have been on 3 motherboards in the 5 years I have owned this machine. That is inexcusable and indicative of crap quality control and manufacturing process. I should not have to replace the control board at these intervals or, within 5 years, at all. I will never touch another Whirlpool appliance again.

Lu ** is a mgr. at Whirlpool customer service. Shame on you for the way you spoke to me. Then giving me a joke # to call... Karma sucks is all Ill say to you. I have to wait on the phone to speak to anyone is over 30 mins. Just to get pushed off to the side like I dont matter. Im trying to get help to have mine looked at to pass the time for another Whirlpool to come to me! Mind you mine didnt last 4 yrs. Yes I was trying to buy another Whirlpool but after this sloppy customer service. You dont need this stress... Stressful enough that these washers dont last anymore. Ya GE AND MAYTAG ARE LOOKING BETTER AND BETTER.

I Purchased 9 year warranty, Whirlpool water heater and installed it. Started having problems in the first month. It started giving a water temp too high error code, yet water was barely warm. Called Whirlpool. They had me do a bunch of diagnostic checks. Determined it was a bad control module. Sent me a new one. I installed it. Within a week or two, same problem. Called Whirlpool. This time they sent a Tech out. Everything on water heater tested normal, nothing wrong with any part. The tech finally, found a TSB that indicated that you couldnt have any re-circulating valves or systems connected to the water heater. We had one to keep hot water at the taps. So I removed the re-circulating kit and water heater worked for a few months. Then same problems, it keeps going into error. Error code indicates water temp too high, but water is barely warm to cold. Call whirlpool several times, they send out another control module and heating elements and I replace them. All work temporarily. Finally replace control module again, and it works for several months. Then back to error codes. Not always the same code. Sometimes it is water temp too high, other times it is check one of the heating elements. We have lived with it like that for about 3 years. We get hot water by resetting the water heater several times a day. Well, about 3 months ago it started tripping the circuit breaker in the electrical panel. I called Whirlpool and explained what has been going on since I bought their piece of junk. They will not do anything unless I call and pay for a service tech to come diagnose and repair the problem. They will provide the parts for the repair. I am not a certified appliance repairman, but I do handy man repair work for a living and do appliance repairs quite regularly. I am capable of doing every test that the repairman will do, but Whirlpool insists that I pay to get their defective product repaired. Then if I have problems again in a couple of months, I will have to pay a service tech again. I have friend that had this same water heater. I replaced the control module on his once. I was telling him about my woes and he told me he got fed up with all the problems and ate the cost and got a new water heater, not a Whirlpool. I am going to call Whirlpool one more time and then I am sure I am going to do what my friend did and put the money I would spend on a service tech into a new water heater. It will not be a Whirlfool.

Something inside the machine broke causing it to tear up my clothes! I had it repaired once, now it is 4 months outside warranty and it is destroying my clothes again. Whirlpool will do nothing to help remedy my problem. They did offer to help repair it at a cost of $350. Not happy with my Whirlpool washer. Looking to replace my 16-month old washer.

Whirlpool Duet Steam Front Loading Washer Model #WFW9750WW01 - The washer is only 5 years old and sounds like the space shuttle landing while in the spin cycle. Cost to repair parts only will be $896.87. The bearings among other parts are shot. I will NEVER own another Whirlpool appliance under any circumstance. Angry is putting it lightly!!!

This washer has no agitator. Drum will shake back and forth while load of clothes will stay in the same place sliding towards the opposite direction of the movement for 20 minutes. Clothes are not turning, no going up or down, just staying still and not getting washed as expected. Baseball cap and construction worker jeans didn’t washed as it should have been.

The plastic frames for the glass shelves are cracking at the corners and the only option Whirlpool has given me is to replace the shelves at about $150 each. Needless to say, the cracks started just after the 1-year warranty expired. If only one shelf was cracking, it could be my fault; but since all are cracking (some on the front, some on the back and some in multiple places), I believe this is a design flaw and should be covered by the manufacturer. When I call, I can only get through to someone to schedule maintenance or order parts. What can I do?

We Purchased our KitchenAid refrigerator from Home Depot. After 1 week we had issues with the ice maker, water dispenser and lights going on and off randomly. Technician comes 5 days later, he half way fixes it and discovers we need to order a part. The part took over a week to get and by the time he shows up to fix the refrigerator, it has now been TWO WEEKS with out our $4,000 refrigerator not working properly. Well, after trying to replace the part and spending 45 minutes on the phone with some engineer, it still wasn’t fixed. He Says to us “hey good news youre getting a new refrigerator”. Good news my **. It’s now been THREE weeks and it turns out the new one isn’t coming for another week. Customer serves reps. are really good at apologizing for the inconvenience but Whirlpool has Done NOTHING to composite us. DO NOT BUY WHIRLPOOL.

I brought a whirlpool dishwasher in 2013. It never did clean dishes, had to wash them by hand before putting them in dishwasher. Had someone come out and check it. He told me I was using wrong type of soap, so I changed. That didn’t do a thing. Now I have mold growing in the dishwasher because the tub is cracked all around the inside. Called whirlpool, of course they couldn’t do anything about it. Have never heard of dishwasher cracking. So today, Lowes came out and took picture of crack that is where I brought it. So am waiting to find out what is going to happen. Will not ever buy whirlpool again and will tell all my friends.

I bought my Whirlpool induction stove several years ago. We normally use a toaster oven for baking as we are only 2 in our home. Last year I decided to cook a large turkey for the family. I threw the turkey into the oven and started cooking it. After an hour or so I decided to start cooking the potatoes etc on the stovetop portion. My potatoes started cooking and my element shut down. I did everything I could to get it going but finally resorted to the manual to see if there was a suggestion. The suggestion was that the oven had heated the burners too high and that I had to shut off the burners and wait for 5 minutes and try again to use them. The oven was only cooking at 300F. I waited 15 mins to get it running again. The stovetop went out once again and I had to stop cooking. Conversely Ive had the same issue with the oven. Ive been cooking in the oven and have had it shut down as a way to address the stovetop being too hot. How am I suppose to cook on this unit with any kind of confidence? I did an online chat with a rep today and they suggested getting a technician over to the house. I was told I could pay $129 to have them look at it. This is obviously a design flaw that I was never told about prior to my purchase and would never have bought had I known. Shame on Whirlpool!

Eleven months after purchasing a Whirlpool refrigerator for our office lunch room it stopped working. While the refrigerator was still under warranty, I called Whirlpool for a service call. I was informed that the warranty is voided because the unit is located at a business and not a residential property. I explained to the customer service agent that there is no mention of this policy until after the appliance is purchased. After a considerable amount of time on the phone speaking with several supervisors, I was connected to a Resolution Specialist. She informed me that this policy is available online for consumers to view prior to purchasing Whirlpool appliances and it is the consumers Due Diligence to research warranty policies before purchasing. Consumers beware! Warranties are voided on all Whirlpool appliances that are located at a business address.

Whirlpool has electronic controls allowing exact temperature settings. It is an excellent range and it has a storage drawer under the oven for storage of pots and pans. It also has sealed burners so no gunk gets under the burners.

Contacted this am. See through top glass lid is separating from plastic causing sensor to turn washing machine off. Looked complaints up on this machine and it is a common occurrence and is a defect. The machine is a little over 2 or 3 years old and out of warranty. Was told not a common occurrence and I would be responsible for repair. Model # wtw7800xw2. Serial # c12270139. Thank you.

I like the fridge raider. It works great, I have had no problems. It has good space in the fridge raider part, but very small freezer. It’s a freezer onto fridge raider on the bottom. I would like more space in the freezer area. I would buy another Whirlpool.

I closed on our new home in December 29, 2019! The first issue we experienced with our Whirlpool Oven was March 2020! The first technician who arrive in March 2020 was supposed to replaced two parts, but, one part in her possession was the wrong part that Whirlpool ordered for an electric oven, not a gas oven! Since March 2020, three additional technicians have been sent out from Texas Home Appliance Center, and accomplisnhed nothing! As a matter of fact, the third Technician, Edward, came out to service the oven and all he did was turn the oven on! He had no instruments and did not appear to check on any other issues! Three visits from Technicians later, I finally received a call from a Whirlpool Supervisor, today approximately, 1:47pm CST! Her explanation was the following: The documentation from the so-called professional technicians stated there was no issues with the oven! Even though the oven is still not operational according to its specs! Theres even one part that is missing where Whirlpool ordered the wrong part, ac cording to the Technician. And, we never heard from that Technician again with respect to the followup on the missing part! The Supervisor I spoke with today ~1:47pm today, Dec 9, 2020, stated I was welcome to call again to place a warranty work order, but, if they dont find anything wrong with the oven, I would have to pay for the visit! This is ridiculous on many levels. I will be writing other reviews to influence the public not to purchase Whirlpool Ovens if this is the kind of Customer Service Orientation they will received. This is unacceptable Customer Service Orientation! I have a Whirlpool oven, where 3 techncians have serviced it, and, it still doesnt perform correctly! It still takes 30 minutes to cook a can of biscuits, and, they still required more time in the oven! Whirlpool states if the documentation from the technicians states the oven is working properly, then, Whirlpool cannot do anything for us - even though the oven is still under warranty! UNACCEPTABLE! Ive purchased my last Whirlpool Oven!

We purchased this dishwasher (Gold Dishwasher WDF60SADB) because of its low 49-decibel rating. It goes over 60 decibels regularly and occasionally up to 70 during operation (not including drain noises which cannot be controlled by the dishwasher). We used a tablet app to confirm. Decibels are not linear, they are exponential. 70 decibels is what your average shower or dishwasher sounds like. 50 is about as quiet as a refrigerator. You have to talk over this dishwasher. And yes there was a big price difference between it and Whirlpools next loudest rated washer.Whirlpools customer service says they will not replace or repair based on sound ever, only for functional failure. Bottom line, dont pay any attention to Whirlpool sound ratings. They dont stand by them and do not consider gross overages a defect. Fortunately the retailer (Lowes) does stand by what they sell and will trade for any other machine by any other manufacturer. We have only good things to say about Lowes in this process. This machine arrived Wednesday, and we pick a replacement Sunday. It will not be a Whirlpool. I will never buy a Whirlpool anything again. We said it will do X but we dont care if a brand new one wont is no way to do business.

I purchased the GBS309PVS single oven in Dec. 09 along with a Whirlpool Gold microwave, dishwasher, and stove top. The oven was dented and scratched, so another one was delivered on 1/10/10. I finally decided to use the cleaning cycle in Oct. 10. It burned out the circuit board and something else. It was under warranty and repaired. I was afraid to use it again, but tried it yesterday, 12/27/2011. It smelled horrible, knocked the power out of the oven, and the door will not unlock. Customer service was not very kind and said that I had to purchase a $269 warranty and they would send someone out. I did, unwillingly. Well see what happens on Friday. If this is not resolved, I will go further. This is a faulty part of the manufacturing and should be handled as so.

Bought this from Lowes in 2010 with the 12 yr extended warranty. Have not been able to keep it lit. Takes 4-10 days for repairman just to LOOK AT IT and then he usually has to order a new control valve, taking another 2-4 days (have had the control valve replace 3xs). This means, my husband has to get down at eye level to try to get it to light (hes 63) & if it doesnt light on the 40th try or the cramp in his hand stops him sooner, we have to heat water on the stove, carry it through the house to the bathtub, try to get the temp not too hot or too cool, then hope that our 70 yr old bodies can get down into the tub plus get back out without falling (showers are preferable). My husband bought The best hot water heater $ could buy at our local Lowes store. Because we are getting up there in years, we hoped that this would be the best answer by also getting the extended warranty. They have had numerous repairmen out to our house (6 or 7 last count)... two different men told my husband that they would only be here a couple of minutes knowing it was not going to light for them either. Time wasted. Patience gone. Still they wont replace it because if anyone can get it to light up again, no matter how long that may take, then theres no need to replace it! They have already put more money into parts, labor & repairs than it originally cost. I was told today by the ex. warranty representative that its not considered a lemon! So how do those LOWES/WHIRLPOOL people sleep at night????

Two years ago, I bought two Whirlpool Water Heaters. Like the others who have posted, after one year the first one went out. Last night the second one went out. I just wish that I had read the prior reviews before I bought these replacement water heaters. I also had to navigate a very unfriendly customer experience, first with Whirlpool and then the manufacturer. After that I had to wait a week to get a repair person out only to have to order the part and then be asked to pay for it and the express shipping. Totally amazing! I have decided to buy new water heaters next quarter because I just cannot put up with either the aggravation or the expense of constant repairs. I will returning these two water heaters to Lowes, where they were purchased. Perhaps if enough of us return them, Lowes will decide its not worth damaging their brand to sell a known inferior product. When this many people complain about a product and they all have the same experience its a lack of quality, plain and simple. And I would think that Lowes would not want to go on supporting a known inferior product when even Whirlpool is lukewarm in their response to our complaints.

Updated on 04/15/2019: Called customer care about my ice maker which have went out for the second time less than two years and the 1st replacement have only been 9 months from today. Unfortunately they tell me it’s out of the one year warranty process and they can’t help me. Well look like the 2nd replacement should have been under warranty still. Their products are a piece of crap and they know it and don’t care because theyre making money off of the consumers. Be aware and advise you to stay away from Whirlpool appliances. They don’t stand behind their brand. There’s no way anyone should have to be making repairs on a new 2000 and sum refrigerator. My old one is 18 yrs old and still working fine no problems, better than this piece of crap. Warning to consumers. Don’t waste your time and especially your money. Didn’t want to give no stars but you have to give at least 1.Original Review: Purchased refrigerator In July of 2017 and had to have ice maker replaced less than a year of having it. Now again ice maker not working again and only been about 9 months from the last replacement. I think there should be a Lemon law on these products. These refrigerator are not cheap and if I buy something new and spend a good amount of money for, I don’t want any headache and worries. That’s the reason for getting a new one.

Whirlpool side by side refrigerator/freezer Model #GSF26C5EXB. LESS than five years old and the ice maker is not working! Bought at Lowes. Great service. Out of warranty now. Lowes sent a repairman and it has to be replaced. I called Whirlpool and they said sorry. THATS IT? Ice makers dont ever last five years now? Unreal!

I bought the Whirlpool Cabrio top loader set in 2006. Honeymoon was over after the first year and I had to change the dryer element then the washer with the F51 code six months later. Last year, I had to replace the heating element again! For the last six months, I have been dealing with the dreaded UL on the washer. I cant afford to pay a technician $100 to come out and tell me whats wrong let alone what they will charge to repair a problem that, from the looks of this message board, will never be fixed. I have no choice but to get it fixed in order to sell the ** machine. I paid $1400 for this brand new set and have already invested $500 in repairs. How is this possible? I had a 20-year-old machine prior to this and never had an issue. There are lemon laws for cars, why arent there any for appliances over a certain amount? How in this day and age can a company be allowed to sell such garbage? I will never, ever buy another Whirlpool appliance as long as I live. Any other brand can have my money any day.

The ice maker freezes up at least once a week. It requires removing the bin and chiseling the ice away. We have had repair here twice, and it still happens all the time.