Whirlpool Upright Freezer Model EV205NXTN01 – The freezer door interior plastic panel bows away from freezer cabinet causing door gasket not to seal. The new gasket doesnt help since the groove of the gasket mounts in bows outward with the interior plastic panel in the door. The freezer is 20 months old now and had the door replaced for the same reason at 10 months old. Now, Whirlpool says sorry it’s out of warranty. Guess they want me to buy a new door every year. I wont be buying Whirlpool products anymore as I dont need another boat anchor.

I feel the Whirlpool washer we have Works amazing. Its an older model and Im still happy with it. It does big loads without having to do it over again or on balancing itself. I have actually had a Samsung washer and we constantly had issues with it - sensor problems and was not very user-friendly at times. I also feel that a lot of the newer washers out there are cheaply made plastic parts and can break easily. Too many companies cutting Corners these days.

Dishes are very clean and the machine is very quiet. Only downside is the silverware in the door is not easy to load. The layout is very good with easy adjustments. Again, the downside is the silverware in the door is inconvenient. The easiest way to load is to basically leave the door partially open. With the door fully open you have to slide the silverware in sideways where it also tends to catch on other silverware. Perfect for 4 people. This was the best looking stainless steel dishwasher for the money. Whirlpool Gold Series.

I purchased a washing machine and dryer 1 year ago. Since then it has started to get spots on the control panel where you select size, temperature, etc. I also purchased an extended warranty through Home Depot and is still under warranty for 3 years. I was told for a few more days is still under man warranty. I contacted Whirlpool and they said it is not their problem and sounds cosmetic - I think this is unfair being that I spent a lot of money and it has started appearing on the washer and dryer. No one wants to be responsible. I am a consumer who is very careful and have not had any spills or cleaned it with anything.

Whirlpool accubake slide in gas range - After using the auto clean button on the range, the digital panel will not work and the oven door will not open.

I purchased the 19 cu. ft. Whirlpool Estar refrigerator WRT 3595FYW on 4/28/12. Freezer began showing frost immediately. Repairman from Marcellas Appliance where purchased - (518) 381-1957, came to check it, put a sealer around the door openings of refrigerator and freezer. Frost continued. I called Whirlpool. They sent another repairman from EB Russell in Schenectady, NY, door needs replacing. Door was ordered and when received by them, the door was replaced on my refrigerator.In August 2012, frost is in freezer, on its roof, on the door daily. I called Whirlpool. I told them I wanted to remove it from my home. Whirlpools reply was, you have a repair warranty, not a replacement warranty. I was not advised of this when I purchased. Otherwise, I would have gone to Sears, Lowes, etc. On 8/16/12, another repairman from The Appliance Man, Albany will be here Monday. Its dishonest sale, replacement was advised possible by Marcella, that it was just a matter of course to get an okay from Whirlpool. This is not so. There is no replacement or return policy. Please help. Thank you.

Whirlpool has always been known for quality products. But the range I haves burners are failing. It is eight years old. Think it should last longer than that. The oven works good, but the temperature varies as well. Lower oven door is designed bad, because grease gets trapped between the two glass doors and cant be cleaned.

Whirlpool GX5FHDXVB03 french door refrigerator: Continual water leaks. Condensation freezes in bottom of freezer compartment then leaks out on to floor. Per repairman, this is a common problem with this model which theyll come out and fix (remove ice and run hot water done drain line for a cost nearly $150) but it will happen again and again, etc. I cant tell you how many times weve had to perform this task. This is an engineering design defect that Whirlpool should fix.

We bought a house almost 10 years ago and it included a Maytag washer and dryer. About 5 years ago, we decided to buy the Whirlpool front loaders. What a mistake as the washer shook every time it ran. After several warranty service calls and days of vacation waiting for the service, they finally said they couldnt do anything. During that time I had been in contact with Whirlpool and asked for them to take them back. Of course they wouldnt. I asked for a swap for top load washer and they would need to also replace the dryer to match: still no deal. It took a letter from a lawyer to make it happen. They also bought back the washer and dryer stands which covered the lawyers costs.So shortly after I received the Cabrio washer and matching dryer, the lid is very heavy which I believe the lid spring broke. I refused to call the service company as I did not want to go thru that crap again. I also know I can fix it myself easier and without all the drama. I keep waiting for another failure but so far all is acceptable. Whirlpool is not the same company as they were when I made my living doing warranty service for Whirlpool! 30 years ago they were the best in the industry.The Maytag pair was giving to our relative and they are still working flawlessly. Unfortunately Whirlpool now owns Maytag. This experience has cost Whirlpool replacing our kitchen appliances. As much as I want to buy American, I will go with Bosch or LG only.

My whirlpool Duet Washer has been repaired twice in three years for more than half the cost of the original product. Now it faces another repair--not worth it!Shouldnt a major appliance last longer than three years? Whirlpool will do absolutely nothing.

The agitator is higher than any I have seen and when we washed aprons that have plastic buckles on them, they get stuck under the agitator. When complained their solution was to use laundry bags to wash 15 aprons in, they are long aprons. Paying a lot of money for the machine and it being commercial I didnt think we would not be able to use it. The whole machine shut down when three of the buckles got stuck. The washer is model # CAE2793BQ and I would suggest that no one purchase one of these machines.

Ice maker kept freezing up. Im continually taking the ice tray out to unfreeze. The frequent removal of the tray eventually broke the tab off on the liner. Ive now been told this (liner) is not a replaceable part and since that is the case, the warranty will not cover. Im upset that the repair technician did not process the claim properly and state that the make had a problem freezing. What kind of company would manufacture a product that would have parts that are unrepairable? You spend close to $2,000 on a refrigerator, wouldnt you think you would have an ice maker that works? I know they hope to sell more appliances this way but you can bet I will not be purchasing another Whirlpool anything! I will also be retracting my recommendations to friends and family to purchase a Whirlpool. The company does not stand behind its products.

3-4 years ago, I had replaced my hot water heater with a Whirlpool, which was purchased at Lowes. On 10/23/11, I awoke to a flooded basement from the said water heater. When I entered the basement, I was able to verify that the water was spraying right from the casing of the unit. Who knows how long it had been spraying, but the place was a complete mess. The water was about 10 inches deep and many things were ruined. I proceeded back to Lowes and purchased another exact unit. This morning I awoke to the sound of what seemed to be water bubbling, only to enter the basement and see exactly what I saw just three weeks previously... another flooded basement from water just pouring out the side of the unit. This is an obvious defect in craftsmanship. Now I find myself with a flooded basement, no hot water, and a decision to make. Do I fight for another replacement or give up on the brand? A replacement water heater will solve my lack of hot water but for now, the question is for how long? Not to mention the cost and time spent with the clean up I did twice.

I had a Whirlpool washer that was 31 years old so when the motor went out I bought a Whilpool Cabrio. I HATE it!!! First, it takes at least an hour for 1 small load to finish. Then the clothes are not even clean and rinsed all the way. Dry patches on clothes and where the soap did reach the clothes there is white soap scum all over. I tried using the extra rinse function and still soap everywhere. Im hardly using any soap to begin with. I have to wash some things twice to get the soap off. Thought I was doing good by buying HE. What a waste of money. I cant wait til it breaks which should be soon according to all the previous comments. I have only had it 4 weeks. Dont buy this machine!

Whirlpool Model WDT920SADM0 Dishwasher. We built a new modular home so Abraham Builders ordered all my kitchen appliances in 2014. We did not move in and start using the appliances until June, 2016. Here is what happened during the first 6 months: 1) Would not dissolve dry soap or packets as there were still particles and plastic in the dispenser. 2) Dishes were not getting clean and were spotty. 3) Would not dry dishes, ever!!! 4) Parts would keep popping off as we would find them on the bottom or hanging down. 5) Final straw was this morning around 4 a.m. (12/4/16)... woke up to the smell of wire burning in the house and discovered it was coming from the dishwasher that we had put on delay wash that night and when we opened the door, smoke came out from inside!!Since it was past purchase warranty date, we had no warranty and the builder would not return any of my calls on any problems and the manufacturer of my house closed the factory. Needless to say, we now have to spend another $900+ for another dishwasher! Not happy at all about this Whirlpool model and would not recommend it.

The double oven is the best! Doesn’t heat up the house like the older stoves! Very easy to clean. The range is all one level, so it is at easy to set your pit anywhere. Also the middle burner is amazing for a griddle!!

I was so excited when my husband bought me this as a gift this past year as we are a family of 6 which means lots of laundry. The first few months I assumed it was operator error trying to learn how the new one worked. Well here we are months later googling why it makes my clothes dirtier coming out than they were going. It leaves black linty looking streaks on all my white clothes, both inside and out and leaves white linty looking streaks on my darks, also both inside and outside. It DOES NOT REMOVE PET HAIR AT ALL! If you purchase one, and have long haired pets that shed, expect to invest in some lint remover. Im on my third type in an attempt to save me time. I will say OxiClean laundry detergent seems to be the only detergent that actually cleaned the clothes. Sadly, stores around here stopped selling.And whatever you do, DO NOT USE LAUNDRY PODS. It DOES NOT DISSOLVE THE HOUSING AND LEAVES SLIMY RESIDUE ALL OVER YOUR CLOTHES. I believe this is due to the fact that despite the setting, it uses little no hot water. Which would be great if it actually cleaned your clothes. I could run my clothes under a faucet with no soap and they would cleaner than this pos. Bottom line. Dont waste your money and if you do keep your expectations very low!

This complaint refers to model number ET8MHKXMB. It was purchased in November of 2008 and the fan had to be replaced on May 29, 2012. The cost of this repair was $189.79. This is a terrible thing to have happened. Obviously, the fan was made cheaply. We are very dissatisfied and will not purchase another Whirlpool refrigerator ever!

It was about 6 years after purchase that the ice maker completely quit making ice. To change the filter you have to get down on your hands and knees to do so. If youre elderly, this can cause a problem. Overall, it was a good refrigerator.

Our 3 year old 2013 whirlpool gold French door refrigerator was not cold enough in the freezer. I tried a few self help remedies. Then had repairman. He had good news, bad news. Good news is Whirlpool will replace the evaporator because, they know they have a problem with the part. Bad news is, they wont cover the labor which is $400.00. Freezer now fine. Has anyone else had this situation. I am pretty angry that they wont cover labor for a part they know is defective.

I purchased a Whirlpool Ref side by side 11-2013. I have had nothing but trouble. First the Ice maker leaked, was fixed. The door to the ref has had serviced 5 times. The tech after many times trying to fix hinge on door twice was told to order new door. This took 6-8 week to get. Came today 5-27-15 too but new door on. It is still not right, has big gap in the middle - still not level as should be. I have called Customer Service again today with no help. All they want you to do is spend more money on a contract. I THOUGHT WHIRLPOOL WAS SUPPOSED TO BE A GOOD PRODUCT......NOTTA....WILL NEVER BUY THIS PRODUCT AGAIN. SO IF YOU EVER BUY WHIRLPOOL PRODUCT BE SURE TO GET EXTENDED WARRANTY. YOU MIGHT NEED IT..........STILL NOT SATISFIED AND NO HELP IN SIGHT.

We bought the WDF330PAHB1 Whirlpool Dishwasher from Lowes last year. It is a terrible dishwasher. It does not wash or dry the plastic dishes well and has a continued foul spoiled milk smell despite many cleanings with dishwasher cleaning tablets. I use Cascade and Finish rinse aid. My china and glassware are fine and it is a quiet unit but this gook I have to keep cleaning up is gross. I clean the removable filter and screen 2-3x a week but the stuff gets on and in every place it can cling to. Its a greasy, smelly muck. Its in both water jets, so I have to constantly remove them and bang the stuff out. We pre-rinse our dishes (which Ive never had to do before) but still this slime keeps building up. Do not buy this machine. I wish I could give mine back!

We purchased our Whirlpool french door refrigerator with bottom freezer from Lowes. A few months after purchasing, we noticed a pool of water on the floor, resulting from what looked like a leak coming from the ice maker. After contacting customer service, they sent a repair company to service the fridge. This rep stayed no longer than 5 minutes and barely looked at the appliance. He said my refrigerator was not under warranty, which was **, as I personally registered the refrigerator the day it was. My kitchen floor is ruined as a result. I will NEVER purchase another product from this company again. They seemingly left a faulty product on the market and failed to inform me about the known issue. Then they failed to quickly provide needed repair or replacement in a timely manner. They also refuse to reimburse me for the food loss, which would not have ever occurred had they handled the issue appropriately from the beginning. TERRIBLE company. In addition, since Lowes is aware of the reputation of this company and continue to sell their defective products... I will not be shopping at Lowes anymore! Both this companies should NOT be in business!!!

I purchased a Whirlpool WFW9050XW washer in Aug 2011. I have had nothing but problems. Sears sent repair tech 2x; it would work for a couple months and stop. Whirlpool has sent new motor, tub, switches, etc. I feel I bought a lemon and I want Whirlpool to replace the machine.

I am extremely dissatisfied with my Whirlpool refrigerator. After less than two years, the entire cooling system has gone out basically rendering it a piece of trash. Unfortunately, Whirlpool is only going to absorb the cost of parts, so I still have to shell out $4500 to have a refrigerator repaired that is nearly new. This is not acceptable. I will never purchase a Whirlpool appliance again.

Cabrio washer - This was a huge disappointment, clothes not clean, sometimes still dry in middle even with small loads! Have had washer just over a year, second time it has quit working! This time it wont even give a code to why it wont spin out! Living on a budget, I cant afford such a shoddy product! Never again will I buy any product associated with whirlpool!

Model WMH1164XWS-3 Microwave - I purchased a brand new home in 2012 with all stainless appliances, within 3-5 months the outside door handle where it attaches at top and bottom of microwave has chipped, so that the screws are shown. I havent had the time to look up the replacement part until just now. Very disappointed in the amount of money a handle only cost.

I purchased my Whirlpool Duet washer about 14 months ago. After about 8 months, I noticed that it had started leaking. It was under warranty and the seal was replaced no problem. I then started to notice that my clothes were getting small tears in them. Around January (13 months after purchase), I got tired of finding new clothes and jackets with rips and tears in them. I finally found that the plastic piece around the entrance to the washer was rough and jagged. I called Whirlpool and they told me they could send out a service tech to file down the jagged edges. They told me this was a common problem caused by the zippers on jackets hitting the plastic and causing it to become rough. Because it was one month out of warranty, I would have to pay for the service call. The lady told me I could try filing it down myself. I feel like I should not have to file down anything 14 months after purchasing a new washer. I feel like I should not have to worry that my clothes are ruined every time I wash them. If this is a common problem as the lady told me, it appears to me to be a design flaw and should have a recall. I have lost several outfits and jackets due to this machine and I am very frustrated that Whirlpool would not stand behind their product.

IPod the Gold Series from Whirlpool appliances including the French door with the freezer on the bottom the induction still two ovens and glass top the microwave in the dishwasher does it cost me about $8,900 dubstep problem with it is after two-and-a-half years of using it the freezer stopped working and coming to find out that not only mine but three other ones in my account have the same problem. The sealed system for the freezer had a leak in it. I lost the freezer traffic to Whirlpool. First time around they said, No problem well take care of the part. To take care of Labor. I waited a month. Nothing happened. I called them back. They said I needed to do something else so I waited for it to happen. Nothing happened. Now I call back 8 weeks later without a refrigerator my house come to find out they told me theyre not doing nothing.Well four weeks later now Im sitting with the stove which cost me quite a bit of money like $2,000 for the induction stove. Now its burned out the computer components. Control panels are both out. It will cost $800 to repair it. Now well pull. Said they will also pay for parts for that but not for the labor so now Im stuck without a refrigerator and I dont have a stove in my house and theyre saying its okay that these very expensive piece of equipment that I bought and its okay for them to only last 2 years. Never had a Whirlpool last me less than 10. I think theres something wrong with this picture.

My Whirlpool range, was purchased 14 years ago. It was fine until 2 months ago. I was preparing a meal for a dinner party and the oven went from low baking into Clean mode. (This cant be done by accident, it is many step process to go into clean mode) Locking the door! When I realized what was happening I immediately turned the breaker off but we still could not open the range door. Since the oven had my potato casserole and my Teflon coated cookie sheets inside it started to emit a toxic smell choking all of us inside the house. The unit was too hot to touch so my husband and brother-in-law finally donned gloves and got the range outside. I called Whirlpool the next morning and got the run around as to what type of range it was Kenmore/Whirlpool. Whirlpool finally sent someone out to look at the range and their determination was it caught on fire and melted! The company will not do anything about the unit or all the damage it cause because the range is over 10 years old. But they did not tell me this until I had spent weeks getting estimates and gathering information for them. I TOLD THEM DURING THE INITIAL CALL THE RANGE WAS 14 YEARS OLD. I TOLD THEM THE EXACT DATE IT WAS PURCHASED. Whirlpool sent me a letter from their Claims Resolution Department saying my DISHWASHER will not be covered and misspelling my last name. I have tried to call the person ** at least 25 times and she never answers the phone, only get her voicemail. I just wanted to tell them I was a little concerned about their accuracy with the typing of the name and product..... How complete could the investigation have been if they didnt even get the product correct.The smoke/smell ruined my microwave and ceiling fan. We had to paint the ceiling, redo wallpaper and professionally clean all the carpets and drapes on my first floor (we had just remodeled our kitchen last May so this was an expensive redo not in the budget. Not to mention the cost of a new range). I will NEVER buy a Whirlpool again. And I want to spread the word about the possibility of your range having the same problem.

This washer is poorly designed. Less then one year old and always has problems. I dont feel it cleans the closes. Does not always spin them. The load and go is a joke - had a service call because it would lock up - was told load and go does not work and not to use it - the washer was only a few months old. Now it will not even turn on!!!! - All other appliances work in the outlet - it does not respond. I will not even wash by good clothes in it - I take them to my daughters Samsung. I am in my sixtys and this is the worse washer I have ever owned, DO NOT PURCHASE.

I will make this short. If there was a part that could break on my Whirlpool fridge, it broke. Whirlpools 3rd party repair company (Flamingo Appliance Services, who are awful themselves) was at my home countless times. This last time, they were replacing the same malfunctioning part for the THIRD TIME. The Flamingo technician (Nicholas) insured me that the issues were not related, despite the same exact part being replaced 3 times. I told him that I believed that was a dishonest statement, and he left the fridge un-repaired. Now Whirlpool nor Flamingo will help, and I am stuck with a non-functional fridge, and small children at home. Whirlpool and Flamingo represent everything I despise, have zero integrity, and are a reading on the barometer of where our country is headed.

When my dryer died my wife and I decided to get both a new washer & dryer. I kick myself for two reasons. My 15-year-old washer which worked fine I replaced, and I didnt check reviews before buying. What a mistake. The eco-friendly Whirlpool washer designed to save energy doesnt clean close, my towels are the worse. Coming out of a shower and using a freshly washed towel to dry off and it smelling like it had never been washed tears it for me. Im hoping like many others they will rebate or even better recall and pay back the money I spent on a worthless washing machine! So, if Whirlpool wont do the right thing, I will do my best to warn others to not buy this top loading piece of **.

Purchased a new home in Florida. Builder used Whirlpool appliances. For a year opening the refrigerator door has caused breakers to trip off. No matter what builder and Whirlpool do, breakers keep tripping. Cannot sell house with this issue. If someone was counting on electricity for a medical device they could die when refrigerator causes power to go out. Unfortunately, it looks like legal action is the only thing that will save our investment in the house.

We purchased an Estate Washer for my 89-year-old mother in 2008. The paint has been peeling down to bare metal on the left top quarter from the corner down to the lid hinge for the past 2 years. I contacted customer service and was given probable causes, one of which was the washer might have gotten dusty! He said that could cause chipping. I reminded him the problem is peeling chunks, no chips, layers of paint. The warranty expired of course. The solution he offered was for me to buy paint from Whirlpool or Lowe’s, and paint it. I have had a Kenmore washer for 24 years. The paint is perfect, and it still runs great. I would never buy another Whirlpool product. The quality is atrocious.

This is a horrible washing machine. All the clothes (and I mean small loads, medium loads, large loads) come out twisted and so wrinkled. I have never seen anything like it. I dont machine dry many items and so everything not dried that way has to be ironed. Also, there is white residue of some kind left on the clothes so the extra rinse must be used. How is that energy and water-saver sufficient? Again, the government EPA in its brilliance has screwed up another product. It also takes much longer to wash clothes, again, energy efficient? After reading the wasted time on other reviews of talking to Whirlpool, I didnt even bother contacting them. HE front loaders (which we had a Samsung that lasted 1 1/2 years before breaking down) and replaced by this top loading HE, are the worst. Give me back my old fashioned washer.

Within 5 years, this is my experience: A broken brand new Whirlpool fridge after 6 months of purchase; a broken oven that needed repair after 1 year, and today, the oven door just shattered in pieces after I heard a loud noise from the kitchen, almost injured the kids. And guess what, I just returned a new Tilt-Head Stand Mixer KitchenAid that wouldnt stay in place; the head keeps on tilting and would not stay locked. After being on hold on the phone for almost 3 weeks for a return, I found out it was a Whirlpool brand family. This is horrible, I would suggest to never buy the Whirlpool brand; their products are a real nightmare and their customer service is not reliable. If you do buy from them, expect unreliable products and very long long wait periods on the phone.

For the most part, the dishwasher performs well, but I wish they would ask the input of women when designing appliances. I just can’t figure out how having spikes on the top and the bottom racks is supposed to help in organizing your dishes better for proper cleaning.

I bought a Whirlpool dishwasher in 2008 from Best Buy and purchased the extended warranty through Best Buy. First of all, my complaint is not with Best Buy (model # DU1145XTPBA). I have had nothing but trouble with the unit not filling with water, being noisy, and other problems. And then, my intelligence is insulted by these independent contractors, who are supposed to be appliance repair specialists. I found that far from the truth in most cases. They have a list of patented things that the consumer is doing wrong: not having a hot water heater next to the unit, using too much detergent, not loading it properly, and on and on. They must think we are idiots. I always would run the water from the sink till it got hot before filling. And I am a miser so I use less detergent than what the manufacturer or the detergent package says. Anyway to make a long tale short, it started leaking last week, so I assumed the door seal or some other such thing. But lo and behold, the door is rotted out at the bottom. The black finish has bubbled up and the metal is actually rotting away. I am from up north and it looks like my old Chevy 2 Nova rotted out. I called Whirlpool and spoke with several people and supposedly someone in management. They were, of course, sympathetic but offered no assistance or explanation. They offered to send a factory authorized repairman to replace the door at more than the cost of a new dishwasher. Are we that stupid? They never offered me a voucher for a discount on a new unit, which I am going to have to buy. I would not have accepted it anyway, as my last few experiences with Whirlpool have been dreadful. I will never buy another Whirlpool anything. The name used to stand for a quality product that you could depend on. But now it is like most things are offered to the consumer in this throw away society. And as long as we keep buying inferior products and only expecting them to last a few years, I am afraid that is what we will continue to get. Be vocal and let them know how you feel, even though they are probably yawning on the other side of the phone. They are without compassion and could not care any less. They are just looking for a paycheck and have probably heard a hundred complaints like mine, so its water off the proverbial ducks back. But when its their own job in jeopardy, perhaps they will start passing on these complaints to someone who will be willing to listen. Its a very bad experience and I will never buy Whirlpool again.

We have had a Whirlpool hot water heater for 6 years and 14 days. Note the 14 days. It has been nothing but trouble and we have called the company repeatedly for help. It finally stopped working altogether 14 days after the warranty ran out. Thank you Whirlpool for nothing! It had a filter on the bottom of the heater that constantly had to be cleaned which was next to impossible. We had to buy a special brush to try to reach it. My husband had to take it apart several times a year and clean it to keep it running. Whirlpool should have replaced it within the first year but instead offered many suggestions about cleaning and etc. so they would not have to replace. Today it is out of my house for good and I would advise anyone reading this to beware! Horrible product!!!

We purchased a brand new Cabrio washer and dryer in December 2010. We didnt move into the new house until February 2011 to start using the appliances. Last week, we called a repairman in to see what was wrong with the machine because it was making such strange sounds. He said it needed 3 new parts including a gear. The gear he took out was broken and gummed up with soap. We were told by an appliance salesperson that the water should never have been able to get to the gear. Parts were to be here by Tuesday of this week and the machine repaired. They called to reschedule yesterday. I called them this morning and they said the tub and another part would be delivered today, but the gear would not be sent out until September 12. This is a brand new machine which was obviously sent out of the factory with a defect. It doesnt clean properly and sounds like an airplane ready for take-off. I have never heard a machine this loud.We are going out and purchase another brand. My advice: Dont buy Whirlpool!Donna

We ordered the Whirlpool 6.4 CuFt Electric Slide-in Range WEE745HOFS from Costco on 1/3/2017. It was delivered 2 weeks later. The FIRST time we turned on the oven the top heating element caught fire during the preheat and damaged the interior of the oven! The interior paint was completely burned off above the fire, exposing the raw metal. Costco called Whirlpool for us to ask for a replacement oven. Whirlpool refused. We called too. Whirlpool sent out a repairman who replaced the element and PAINTED the damage on the top of the interior.For weeks, every time we turned on the oven, the house filled with smokey paint fumes. I have a chronic lung disease (sarcoidosis) so the paint fumes were a serious problem. We stopped using the oven. Weve hardly used the oven since that time because we have a nice, large countertop oven. I turned on the Whirlpool oven again in January of 2018. The top element burned out AGAIN after less than a dozen uses! I was 2-3 days past the purchase date and again Costco tried to advocate for us but Whirlpool refused to help in any way.My next door neighbor purchased this exact oven two months before we did and she has had the SAME problems (and worse!) with NO help from Whirlpool! I have HATED this oven even though we mostly use the cooktop. A $1300 oven should NOT burn up an element in less than a dozen uses! The cooktop is very difficult to clean, scratches and stains easily. The trim and panel also scratch very easily. Yes, I did purchase the Whirlpool cleaning kit and follow all directions carefully. My next door neighbor says dont bother trying the Whirlpool Aqualift cleaning feature because it DOESNT WORK! She hates this oven too. By the way, ALL of my appliances are new Whirlpool appliances! So far the dishwasher is doing ok but the microwave is 4 months old and the door is not closing completely, so it has to be adjusted often or it clicks rather than cooking. VERY DISAPPOINTED IN WHIRLPOOL!

I have a Whirlpool Gold convection self clean oven. I have now purchased the fourth fuse in the past four years, which is the last time. I will never buy Whirlpool products again. The only fix is to order fuse before cleaning oven.

Fridge residue - ED5FVGXWS07: Well, I gave it a long time and this is how they make Whirlpool refrigerators! I had a GE for 20 years and was so looking forward to this new one. What idiot designs a fridge that leaves water stains like this? And, the water falls onto the floor when refilling a water bottle plus there is no catch for the water. Argh! I really dont want to live with this for 20 years! Their resolution was to get a water softener; really?! It has a filter built in. They refused to replace the fridge.

11 months after purchasing my Whirlpool 40 Gal Gas Water Heater N40T61-343 I woke to cold water one morning and found the LED flashing 4 times - high temperature shutdown. Unable to find any reset I called Whirlpool and after a couple questions, was sent a replacement control unit. Happily it arrived 2 days later. I was told then that it was because I had residue in the tank. I had no idea how he determined that because none of his questions even touched on that. Anyway, I had hot water.Nearly a year later now to the day and again I have no hot water. This time the pilot burns very weakly when I try to light it and then goes out. After three attempts I get 7 flashes on the LED - Gas Control Valve Failure, part of the same unit I replaced a year ago. Am calling tomorrow since its too late to go through any tech support steps over the phone that Im reading about on this site and seeing on Youtube. Honestly, I didnt replace the last heater because I had nothing better to do than replace parts on this one annually. No, I will not purchase another Whirlpool unit especially after reading all of the similar if not identical issues others are having.

Never ever plan to buy a Whirlpool product. I took the washing machine in December 2008. System was not got at first time also. I called service center, and he came and asked to put this and that. Again, it got a problem. This time, he told me to change powder. I was shocked how a powder became a problem for its failure in washing clothes. Next, he told me to put a stand. After a long interval of 6 to 7 months, I got fed up and called him again. He told me it was not in the warranty. Its the worst service. Zero percent satisfaction Hats off to Whirlpool service. Please, friends, never buy cheap Whirlpool products.

The first washing machine I bought was a Cabrio. Started having problems right off. After the repair people had been there several times we finally got Whirlpool to replace the machine. We got another washing machine. We bought two warranties because it kept tearing up. Repair people said this time it would take $1500 to fix it so of course AIG said, We will not pay this much. So I have a washing machine I have spent $1600 on and it leaves, greasy spots all over my clothes. So fed up with Whirlpools trash!!

The machine is two years old. It cost over $1,000 to buy. From the beginning, we have had mold issues with the machine. The entire house fills with the smell of rotten eggs every time we use it. The machine is used daily so it doesnt sit for long periods. Despite all the complaints online about their machines, Whirlpool refused to acknowledge that there is a design problem with the machine. They refused to make any repairs or buy the machine back and their only suggestion was to buy more chemicals from them to use to clean the machine. We have done this in the past to no avail. Oh, they did offer to send out a service company but on my dime. Whirlpool needs to be sued and I only wish that someone would start a class action suit against them. It really stinks when you try and do the right thing and buy American only to have the company not give a crap about their customers or the fact that their product is garbage. About 10 years ago, I had a Maytag front loader washing machine with the same problem. Maytag bought the machine back on a pro-rated basis, no problem, no question. Of course, Maytag is now owned by Whirlpool. Too bad they didnt adopt Maytags customer service policy. I cant wait for them to go out of business - something they deserve.

Purchased the machine in 2008 for $800. I did not have any problems (wash 3-4 loads/week), pleased with the washing until July 2015 when the machine was spinning out of control and the machine moved approx. 1 foot across the floor (thank goodness I did not have it on a pedestal as it may have tipped over). I canceled the run. This was a fine washables load of 5 sweaters placed on a medium spin.Scheduled the Whirlpool authorized service tech to come out and fix. He indicated there is extensive repair required and would cost approx. $1800. And indicated he has seen this failure before and it is due to the plastic parts inside. Also, he has seen these washers last about 5-7 years before replacement. Wow, last washer I had was a Maytag and it lasted 15 years costing 1/3 the price of the Whirlpool Duet. Now perplexed on what to buy, called Whirlpool Customer Experience Center to register my complaint and asked if there were any updates to the product that would avoid this failure. The center indicated there are updates but they are confidential and did not know if this failure was addressed.

I purchased the washer 1.5 years ago. At about 9 months, the latch was in need of replacing. The washer was locked and would not unlock. That was fixed. Fast forward to 1.5 years old and the control board needs replacing. The washer stopped in the midst of a cycle, filled with water. The repairs are over $400 -- nearly the price of a new washer. Ive never had a washer to go out on me. I willingly gave away my previous washer for the purchase of a newer model and did not expect this fiasco. I will recommend against purchasing a Whirlpool washer.

Refrigerator is only 4 years old and must be defrosted every 2 or 3 weeks as a thick sheet of ice forms in the bottom of the freezer. Also the appliance frequently emits loud cracking noises.

This washer never worked right. It simply mixes the clothes up with little water. A real piece of crap. See the 2000 other complaints. Time for class action suit.

I am so unhappy and frustrated with this washer by far worst washer I have ever had!! Doesn’t wash clothes clean. Sometimes I have to wash things 2-3 times and then they aren’t necessarily clean. For what I had for this pair I really got ripped off!!!

The pilot light on our hot water heater will not stay lit. We cant find the custom made Replacement Kit at any local retail locations, including a specialty appliance repair store, Lowe’s or Home Depot. So our only option seems to be waiting for the part to come in the mail. Meanwhile, my two little girls have no hot water in their home! Not because we couldnt afford to pay the gas bill, but because of the piece of junk hot water heater that we purchased and the lousy company that stands behind it!

I purchased this Maytag clothes washer in 2007. So far Ive had to purchase and replace the front door 2 times. The current one now needs replacing. The plastic near the hinges disintegrates after about 2 years. This appears to be a manufacturing design defect. I have requested from Whirlpool to send me a replacement door for my washer. The part number is 34001178. The model number is MAH2400AWW. The Serial number is 14060452LE.I have spoke to four different levels of employees at Whirlpool after escalating the service request. Each time they have told me they are unable to send a replacement door to me, stating that the product is out of warranty. I realize that the washer is out of warranty but I believe this problem is a design flaw. The plastic near the top door hinge breaks down and cracks after 2 years of normal use. The last person I spoke with Michael (would not provide me with a last name) said to write to the Whirlpool corporate office with my complaint.

Bought Whirlpool Gold 21.9 bottom freezer (stainless) Jan. 2013. When it was 19 mo. old I noticed the freezer door was pitting. I have the Lowes protection plan. Not their problem, door is a accessory not a part. Whirlpool said no quality issues with the material. Very disappointed Whirlpool did not stand behind a product they sell. From past posts I am glad we did not hook up the ice maker.

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

We purchased the Whirlpool Cabrio washing machine around January 2006, and from the start weve had nothing but problems with this appliance. Within the first year, water was leaking under the washer which was coming from a crack in the plastic housing of the water pump. I replaced the pump myself to save on labor. No big deal. The very next year, I started getting the F51 code and there was no way for me to get around calling a service company to have it repaired. $350 and one circuit board later, it was repaired. It remained working without fail until recently when it began giving the same F51 code. Let me guess, another $350 for better repair? I have to assume that the new circuit board that was installed wasnt any better than the original one that was replaced. I wouldnt put another $1 into this hunk of junk and Whirlpool should be ashamed to have this product on the market. I will never buy another Whirlpool product.

I bought it a year ago and the warranty is not even up and only in about a month the freezer door handle keeps falling off then the stainless steel which probably is fake is rusting too. They replace the handle and the door and the handle still keeps falling off and the doors are rusting again. My GE stainless steel dishwasher and stove are five years old and there is no rust on them. Whirlpool says it is cosmetic and that its not covered under the year warranty. I will never buy Whirlpool again. Awful customer service!

This French Door refrigerator looked beautiful. There are only two of us in the home. We purchased it at the end of 2014 and it just keeps getting worse. The front of each shelving has cracked. They look like they are dried out plastic the way it cracks. The drawer tracks have seem to keep crumbling pieces off. This is not a cheap refrigerator by no means, this is the first time buying Whirlpool, and I believe the last time.

Whirlpool Corp. stands behind its products. Bought the Cabrio Washer in June 2011. Lid cracked in October 2012 and was not covered under the Lowes extended warranty because they called it a wear item. However, our local Lowes store in Avondale, PA replaced it for us. In December 2013, the lid cracked again. I called Whirlpool customer service and they couldnt do anything. I called the Whirlpool corporate headquarters and was directed to a member of their executive staff. After explaining my situation, Whirlpool agreed to send me a new door free of charge and even pay to have it installed (which I told them I can do myself). Aside from the cracking of two doors, this washer is an exceptional unit. Its good to see Whirlpool stands behind its products this way, outside of the warranty period. I would guess that they always hear a lot of whining and complaining, but it seems if you explain things logically, people listen and are willing to help.

My dishwasher was only 18 months old when the rack adjuster broke causing the top rack to collapse. I researched and was able to order the replacement part which now comes only in metal. (The original Whirlpool piece was cheap plastic.) I spent $40 for the new part and spent several hours installing it without any help from Whirlpool. Then when I tried to use my dishwasher it wouldn’t run. Repair person came out and diagnosed it with a pump assembly failure. Part alone was $222 and it was on back order. Extremely disappointed. I have tried to contact Whirlpool to see if they would at least offer me a discount on the part. Their customer service number is never available. On hold for so long I finally gave up. Maybe I just got a lemon but I will not go with any Whirlpool product again.

This microwave lasted for 15 years! Worked great. Started looking kind of bad after 10 years but still worked. Amazing! All their products are great and last a long time. Would buy again. Boil water in minutes.

Whirlpool wdf530plym4 - Bought this dishwasher 5/13. Sat for 3 months in the box while my kitchen was being built. 7/14 pump motor went out, called Whirlpool, they set me up with an appliance repair company, and I ended up paying $90. The technician was being nice, charging me less than he needed to since he said it was an easy fix. 1/26/2015 pump motor went out again. Called Whirlpool again. Lady on phone was very snooty with me, telling me it was out of warranty. Told them I was very dissatisfied, my dishwasher has broken 2x in 18 months and all she said was, I should have bought the extended warranty. Dishwasher is not even 2 years old and already needs to be fixed 2x. The most expensive part on the machine I may add. Going my average, I can keep dumping $130 every 9 months to have a working dishwasher by Whirlpool. I would understand if the thing broke after 2 or 3 years. I only run the thing 2 or 3x a week at the most.

This refrigerator (French Door Refrigerator Model: WRF757SDEM) has been problematic since day one. The ice dispenser sends crushed ice all over the kitchen floor. The temperature in the upper 3/4 of the storage area and on the door is 57 degrees (it should be between 36 and 40 degrees). The item was purchased at Best Buy on October, 2016. It is still under warranty. I have had several visits by repair people and so far no fix. My friends call it a crockerator, since you can freeze food in the freezer and slowly cook food in the refrigerator section. I tried twice to get Whirlpool to pick up this thing, but so far no go. DO NOT EVER BUY A WHIRLPOOL REFRIGERATOR! They used to make good products, but no longer do.

Purchased the Whirlpool electric range with aqua lift technology. Have the stove for 21/2 yrs and have tried contacting Whirlpool on numerous occasions. Email and telephone. Only response I get from them, is that Im doing something wrong. How can you do anything wrong? Add water, push button. I finally put in a call to World Headquarters but had to leave message and nobody has returned call. I finally called a whirlpool serviceman and he told me the Aqua lift is not a true self cleaning oven. The temperatures dont get hot enough. It was meant to just loosen the dirt on the bottom and then you have to scrub. The button you press to start the process on the stove states SELF CLEANING. I believe they have mislead the public with their advertising. Im thinking about any options I may have.

After having 7 refrigerators breakdown all for the exact same exact reason, a $12 part, Whirlpool will only take the stance that you could have bought the extended warranty. So theyre happy with you spending $150 each time the repair guy comes out. 7 refrigerators all for the same reason and theyre only 3 years old. Do you really want to purchase a Whirlpool product after that? We are a development that has furnished are condos with Whirlpool but will no longer.

Our Fridge has totally died at 16 months. The warranty was only one year. The customer service folks said online they might help, but we did not receive any response after two emails sending the make and model and serial number. An expensive fridge should last longer than this!

LEDs on control panel started going out in four months. It’s a 400$ part. Under warranty but what’s going to happen in another four months? The range I had from the eighties was still working. You don’t get what you pay for anymore. Just excuses.

Reliability. I have bought Whirlpool used and new and they have been the best washers that last so much longer than other brands. They also have more than enough settings to truly take care of everything in your home that can be washed.

I bought an electric hot water tank from Lowe’s less than 3 months. No hot water so I called Whirlpool. They give me service dept over 150 miles away. They will not come. I need hot water and need help. The hot water tank is half way in the attic and half in the closet.

I bought Whirlpool front load washer at Sears in June 27, 2012... (serial W104408696A) (W10409178A-SP). I had 6 episodes within a 1-year time that my clothes got burn holes and the inside of the washer. I would find a handful of gray powder after doing my laundry. The first time it happened, I thought that I left something inside my clothes that resulted to it, but I did nothing to contribute to the event. The second time it happened, I thought Im putting the wrong setting, so I chose another setting to wash my clothes. In that span of 1 year it was on and off happening. I read different reviews on this washer, and I am not the only one whos had this problem. Finally in 2013, before my warranty would expire, I requested for Whirlpool to fix the problem. Right away the tech told me that the problem was the glass covering, so they replaced it. Now my washer would not drain. I believe that this product does not belong in the market. If they knew what the problem was, they should have recalled it. I kept the sample of that gray powder.

Whirlpool electric range with ceramic cooktop - I have a large black mark on one of the cooktop burners that appears to be beneath the surface of the cooktop. It’s almost within the finish of the burner and unable to be cleaned with cooktop cleaner. I have purchased an extended warranty and arranged for a service call. The repairman came out as scheduled, but informed me after making a phone call to who knows, because he did not tell us that the problem was cosmetic and could not be repaired under warranty. However, if we wanted a replacement cooktop, it would cost almost as much as a new stove. He also said that he had seen many of these ceramic burners with that problem and it was not unusual. All I really want is what is fair, a defect that is not my fault that needs to be replaced. The stove (Whirlpool electric range with ceramic cooktop) was purchased in 2004 and is kept very, very clean.

We have recently retired and moved into a smaller home. The kitchen needed to be furnished with all of the normal appliances. We bought two Whirlpool products, a refrigerator and trash compactor. Since we are living on a fixed budget, I was hoping that the furnishings that were bought would last as long as our past appliances did. However, our brand new refrigerator after two and a half years needed to have a new light installed. We called Whirlpool and set up for a repair. The repair was $290.00. We paid the repair man working for Whirlpool, then called Whirlpool and asked if there was anything they could do to help with the cost. They suggested that we buy a protection plan. Both of the refrigerators we have owned during the past fifty years lasted twenty plus years. This one only went two and a half before having to be serviced.Whirlpools answer to my request of helping out with this $290 service call was Sorry, you should have bought a service plan. I wish I would have gone with either of the same brands that we had in the past. Those being, Sears and Sub-Zero. I would suggest that those of you who are contemplating buying a kitchen appliance, choose a company that has a product that will go more than two and a half years without having to be serviced. Neither of the other refrigerators that we had ever had to be serviced. They stayed with the houses we sold.

Whirlpool Cabrio Washer - Sucks. I purchased it when I purchased my house. After having the washer for a year and a half it stopped draining and wouldnt spin. I paid $75.00 for the service call from my home warranty and thought that I was good to go for a while. But here I am a year with the same problem. I will never buy another Whirlpool again.

I purchased a Whirlpool Cabrio set 3 years ago based on their brand reputation and consumer reports. It has been a terrible experience since the moment the warranty expired. First, about 1 month after warranty expired, I had to replace the main electrical board. Then about 3 weeks ago, the drain pump failed. I purchased the $110 pump and installed it myself. Now this week, the spin cycle sounded like a jet engine. I took it apart to find that the bearings were shot on the drive shaft. I figured, well it is just a wear item, understandable right? So I went to order parts and got told that I have to order the whole outer tub for $250 with shipping! For some bearings! I called Whirlpool directly and was given no explanation other than Call some parts distributors. They may be able to help you get the bearing separate, but we dont do that and there is nothing that we can do. Amazing. I equate that to having a faulty brake on my car and being told that I have to replace the whole axle!Fortunately, the washer never really did a great job. It was loud and tore clothes up, so the decision to part ways was not too difficult. I have the list of brands they make and will be sure to never buy another. Im selling this one for parts. Im sure there are others out there that will need a pump and control board soon!

I have been unhappy with my Whirlpool Cabrio washer since I purchased it from Lowes. I should have looked online before I bought it and then I would not have made the mistake of buying it. The washer leaves soap deposits on the clothes and sometimes leaves a colored soil. It has ruined numerous clothing by tearing out hems of towels and wash cloths and tore a hole in a favorite sweater. I prefer an agitator in my washer. From what I read, I will soon begin to have other major problems and then I will replace it, but not with a Whirlpool.

We purchased a Whirlpool Cabrio Washer in 2010. I have had nothing but problems trying to wash black/dark clothes, it leaves white stuff. I assume its soap scum all over the clothes. Ive tried cleaning the machine with Refresh more often than recommended and it still has the same problem.

Cabrio washer broken lid, asked WP to fix warranty. They offered $250 off $500 Amana washer. Said just send me the new lid that would cost me $210. They said no. Asked if they would send me metal lid with hinges less than $100 they said no. Told them I was not going to spend more money with WP, my turn to say no. If you are wise dont buy WP products...

I know that appliances are made to be disposable, but throwing away a $40 toaster after 18 months is easier to live with than throwing away a $350-$400 dishwasher. We bought a new dishwasher at Lowes on October 15, 2015. It is now May 11, 2016. The manufacturers warranty was for a year. It has been about a year and half since it was installed. Not very long for an appliance that one would assume would last at least 5-10 years. When we called Whirlpool to see about a repair visit, we were told that the trip to the house would cost $105, and the parts could go as high as $250-$300. So if you weigh the original price to the repair price, having it repaired is not rational, but neither is throwing away a dishwasher thats almost new. Its still clean inside. No soap residue or anything in the tub. In the past, by the time we were in the market for a new dishwasher, our old dishwasher looked like it had been through the war. It just breaks my heart to know that a company is so slipshod at making appliances that they wear out in less than two years. There doesnt seem to be any recourse but to dump a perfectly good, relatively new dishwasher in the landfill. We are leaving a very big footprint by doing this.

Whirlpool cabrio mod. WTW7300XW1 - I purchased this washer Nov. 2013. It did not work right from the day of delivery. Our clothes come out dirtier than before washing. Machine smells awful. I spend more in machine cleaner than in laundry soap. I have always purchased Whirlpool. Very dissatisfied with this model.

Whirlpool Washing Cabrio machine model WTW5500XW0 - I purchased this machine five years ago. After about a year I started having problems where the clothes were not coming out clean. I contacted Whirlpool and was referred for a repair. The repair man told me these newer machines need the Affresh product to clean out the machine so this doesnt happen. I bought the Affresh product and there is still a problem. Every load of wash has to be put back in for another rinse cycle, sometimes two rinse cycles. Its ironic because the cover of the booklet for the machine says low-water washer which was the selling point to buying this machine. Instead of using less water, Im using DOUBLE the water.

When out of town power lost, fridge did not start back up... Everything lost in fridge! If you do not lock it will not restart on power on! I found this out on my own. Not even mentioned when I called cust. service. They were stuck on telling me act of God --- not covered! Would never purchase again!

This refrigerator stopped working withing 2 weeks of delivery. Lost a great amount of food. It was a real hassle to get the warranty company out. Took several days. Now there are places on each shelf in the refrigerator where food freezes and I have to throw it out. I am not real happy with this.

I got a new Whirlpool washing machine and dryer last year and Im very happy with both. I like the fact that it offers a quick cycle if you have a small load or need something quickly. If youre debating on what brand of washing machine you should buy I highly recommend Whirlpool or the other brands because Ive had really good luck with mine.

I have owned a Whirlpool Cabrio HE WTW6400SW3 for two years and have had nothing but issues from the start. Control panel was replaced twice under warranty. Also the clothes (socks underwear) were under the tub blocking the drain. This is not covered under the warranty. I was told by the repairman that this is the usual issue. He told me they took the front loader design and just stood it up with no protection from garments and coins getting under the tub, through the under tub filter often and into the drain pump. You are kidding me? Almost $1000 for this washer and its so ill designed. I have read forums that this has been an ongoing issue for several years yet Whirlpool continues to build these. I dont vent to forums often but just now I finished removing the tub to remove 2 socks and 7 cents. Also, I had to remove the drain pump and found another 16 cents inside it. So far the pump has not been ruined but this time water is coming out from the machine so will probably be ordering another pump for it as well. The wife wants it out of the house tomorrow and not another cent spent on it. But it is only two years old. What do you do? If you are reading this because you are searching for a new washer do not purchase a Whirlpool! I have gotten nothing but grief and was put off by their customer service dept as well. I guess after fielding so many calls about the same thing they have been told to just put all the calls off as no big deal. I am sure Whirlpool is making a killing off the sales on this unit. The claims made during the sale convinced me. What a joke. Look around the internet and you will find hundreds if not thousands of the same issues.

This unit is without a doubt the best microwave I’ve owned. It is reliable, cooks to desired doneness. It defrosts and rewarms perfectly. For the price I do not believe that there is a better performer. Would highly recommend with no reservations.

Bought a commercial coin operated Whirlpool washer on 4-18-2015. As of this date machine has not been used that much, the electronic part has gone haywire.All lights on and shows the door lock (which is not) disconnected, nothing changes when I put it back. Contacted Whirlpool technician, have been told that this is a defective model. He has apparently had several service calls that are new machines and they are all the same issue. Told to contacted Whirlpool, Whirlpool playing dumb. I have several other older Whirlpool commercial washers and dryers, never had issues. I guess they are doing shortcut garbage machines. Also, the interior of machine is less sturdy than the older models. Will not buy any Whirlpool products again. They do not stand by their products try to tell me that they are not aware of defective machines. Cheaper to play stupid!!! Disappointed with their lack of standing by what they sell!!!

I purchased my new washing machine in September 2011. When I removed the clothes from the washer after the first wash, I noticed that there was soap on several of the items. I ran them through another rinse and spin cycle, and there was still soap on several items. In an effort to avoid this problem, I no longer use the soap dispenser tray, and use the bulky cycle to get more water in the tub. Like most of the others, the clothes are tangled and stretched from one side of the tub to the other. Also, it takes 1 hour and 36 minutes to run a complete cycle. The manager of Sears tells me, that because of government regulations, that in a few years, you will not be able to buy any other type of washer. I purchased this machine, because it was highly recommended by Consumers Report magazine. I filed a complaint with them eight days ago, but have not had a response.

The electric range was purchased June 2011. In June 2012, I purchased the extended warranty from Whirlpool (or their agent). The range is located in a summer cottage, so it has minimal use. I cleaned the self-clean oven last week after carefully reading the manual. Manual did not state to remove the chrome drip pans on the top, just “remove oven racks and storage drawer contents”. The oven cleaning caused the right rear burner pan to turn bronze/black. I called Whirlpool. I was referred to Warranty folks who told me they will not cover it because it is cosmetic and referred me back to Whirlpool (as it was WP instructions that were incorrect!) I called Whirlpool and they will not replace the chrome pan. I can purchase one. This is not my fault as aforementioned. I have been a Whirlpool customer for years. I will never buy another WP product. If they cannot write the instructions correctly, it makes we wonder about the product.

Our 4 year old Cabrio top loading washer failed. Apparently there is an engineering design issue with the pump and tub assembly causing the machine to not complete its spin cycle. These items will typically fail between two to four years of operation. We paid $1,000 for what we thought was a high end machine from Whirlpool. After having a local repair company diagnose the issue, we were told by Whirlpool we must use their authorized service companies. After 6 weeks of waiting for service, parts and several trips to the laundromat, we had the repairs completed by Whirlpools authorized service provider. Within one week, our machine failed again, called Whirlpool and they said will not help us. DO NOT BUY WHIRLPOOL PRODUCTS!!!

I had purchased fully automatic top loaded WHIRLPOOL WM 360 BW PRO-HS 9.5 on 08/05/2019. I had purchased the above machine after going through the various claims made on the website. However, I regret to say that since installation I find that the performance of the machine is not up to my satisfaction. Even after two visits by the engineer, the following issues remain:(i) The machine makes lot of noise in the initial stage.(ii) Though the timer shows a particular time during selection of a washing cycle, in reality the machine takes one and half times more than the timing shown. In case one selects warm / hot water, the actual time taken is twice that shown or more. I am sure in winters it will take more time in case warm / hot water is selected.(iii) The clothes get badly entangled during wash.In the past I had a LG front loading washing machine which never gave me any problem. I had gone for the best top loading model of Whirlpool hoping for better performance but it has only caused problems. Not worth the expenditure.

My husband and I purchased a Gold Series, French Door refrigerator/freezer in 2012. Everything was fine until our icemaker took a dump a few weeks ago. It had to be replaced. Taking time off from work to meet the repairman with that repair was an inconvenience but it was only magnified when we were told he would call us an hour before the repair, which never happened. We were given the usual 4 to 5 hour window in which we could expect a service call, which is the standard these days. But I had to rush home when he called because we never got that courtesy call an hour before. The repair, as frustrating as the situation was, was made and we thought that would be end of that for a while.Things were fine until today when I discovered puddles of water on our wood floor as I was leaving for work. While mopping things up with a paper towel and trying to determine what the problem was, I discovered a frozen puddle of ice on the floor of the freezer when I pulled it out. This situation, obviously, was more urgent than the last one we had a few weeks prior so we were hoping for a bit more than the Well have someone come out on the 20th response I was given. It was only after jumping through hoops like a trained monkey at the circus and raising my voice a few times out of frustration, did we get a call from the actual repairman who said he would be out within a couple of hours.By his own admission, the small rubber seal the repairman replaced somewhere in the refrigerator, was known by the manufacturer to be an inferior part. He told us they are well aware of the problems caused by this inferior seal and that they eventually need to be replaced with one that is of better quality. Apparently, its cheaper for them to use the inferior one, and they choose to disregard the inconvenience, not to mention the potential damage that could be caused to a persons home because of it.We have a great many concerns on a great many levels surrounding this product and the way we were treated as paying, extended warranty consumers. This refrigerator was a major purchase for us. We placed our confidence in a company and a product we thought we could trust; not to mention making the assumption that if we paid good money for an extended warranty, a problem like this most recent one would meet with more of an eager attempt at getting us the help we needed without having to become as insistent and frustrated as we were forced to be.How disappointing to discover that spending over $2,000 on a major purchase like this and then being told we would have to wait 3 to 5 days for a repair. Having to take time off from work, or being told to wait for up to 5 days for any sort of help to replace a small rubber seal, known to be of inferior quality, that was replaced in 10 minutes is absurd. Think twice before spending hard-earned money on this product!! The tragic lesson, however, in all of this is the verbal confirmation by the repairman that just about all manufacturers are the same when it comes to corporations trying to save $$$ and blowing off the inconvenience and expense of their customers.

This machine (Cabrio) is a piece of junk. It does not fill up with enough water to cover the clothes, even on deep wash and your detergent will still be sitting on top at end of wash and clothes are not clean. It was a $900.00 machine. We need to file a class action law suit. Worthless waste of money. Anyone know of any remedies to get a new machine from Whirlpool or of any class action suits?

I purchased this washer over 8 years ago and we have been using it 3 to 4 times a week/ 52 weeks a year since. It has performed flawlessly up until about a year ago when it kept given me uL error. Everytime I wash the basket always spins wobbly and unbalanced it seems. I checked the Internet and it turns out others have had the same problem. The solution was to replaced the 4 springs supporting basket and that fixed the problem. Been working ever since.

My girlfriend lives in Europe and bought a Whirlpool stove and countertop burner. She was washing dishes and heard a sound like a crack and she looked around the kitchen to find out where it came from. She looked at her stove top and there was a vertical crack down the center of it. It was turned on, no one was using it but it cracked. She tried to get a replacement glass top and the store told her they were not available. I sent an email to Whirlpool to find another one and never heard back from them. I sent a second email and that was left unanswered. After this I would never buy another stove or stove top made by Whirlpool again. Knowing that KitchenAid was bought out by Whirlpool these comments dont surprise me one bit. Whirlpool is another name for poor quality and no service.

Bought the above named model number Whirlpool dishwasher in Nov 2017 and it stopped cleaning 6 months later, dishes were instead of dry and NOW the motor is completely shot! Never again! This is ridiculous that the part cost more than the product! Worse that I need it repaired or a new one in less than 3 years!

I like the Whirlpool oven ranges because it is easy to operate, easy to clean and like the features and functions. I have had no issues with the stove and I have had it for four years already. So far still working good.

We purchased this washer in 2017, its the top loading Cabrio washer and it has been nothing but junk since day one. Purchased from RC Wiley in Boise and unfortunately did not buy the extended warranty because we trusted that this American company would make a washer that would last longer than 3 yrs. This washer barely washes clothes, leaves a residue on them since there is no agitator, also constantly gets unbalanced or gives and error of LF which means water supply issue when there isnt one. My 15 yr old about has a heart attack when he uses the quick setting and his clothes arent done in an hour and a half. Ive even resorted to turning the thing on to just rinse and spin so things get done sooner, still the stupid washer just sits. I would sell it but I dont want to pass on the pain, so its going to the dump to or to Goodwill cause its not worth the headache. Too bad you cant trust an American company to make a good product. Sad I really wanted to like this washer.

Everything I have read is what I am going through... First the clothes didnt come clean. Lint piles on everything dark... Then at 1 yr and 7 months old, the drum and spin mechanism breaks. It cost me $333 in labor... Should have cost me nothing as far as Im concerned. 2 weeks later, its putting a code up that the hot and cold lines are crossed. Nope, its the whole computer board. Whirlpool again said they will just pay for parts... piece of crap. I paid for the best... Sure didnt get it.