I purchased a new Whirlpool top load washer and dryer in 2012. I heard all kinds of crazy stories about all the new machines, so I tried to stay with the regular top load style. About 6 months ago my machine seems to have lost its mind! It forgets where it is in the cycle and pulls hot water when it should be cold and the washing machine has even overflowed all over my laundry room floor. I tried unplugging it, but thats just a temporary fix, it goes right back to its antics! I had my last washer and dryer for over 12 years. Im really upset that I spent a small fortune on this machine and now it needs repairs! Repairman is scheduled for next week. I will never buy Whirlpool again! JUNK!!!!

Problem resolved - This is an update to my previous complaint... The repair man arrived this morning and after resetting the thermostat, the water heater started up again. He explained to me that these new water heaters are super sensitive because of the new designs and systems that are required by the State of California. He said that all brands have to have the same system. He said that the new water heaters dont breathe as well as the old ones. In our case, he suspected that after being installed, there were probably some air bubbles in the pipes which tricked the computer into telling it that there was not enough ventilation, when in fact our ventilation was fine, but that triggered a total shut down! In my previous written complaint, I was really upset because I have not had a shower in 3 days and thought this problem water heater would not be fixed until next week. I was furious! My understanding is that basically the way the new water heaters are designed is not very well and there is nothing we can do because about it they are all the same, unless we want to go to a tankless water heater system which plumbing included would cost $4000.00... so we are stuck and hope this will not happen again!

I hate this machine. I stress whenever I have to do laundry. The worse machine I ever owned. Stay away from it. It is a total rip off... I wanted to replace my front loader machine with a top loader. Based on good reviews at the time I purchased the Cabrio. Nothing gets clean. The detergent stays on the clothes and unless I use the Bulk senor. Otherwise I get horrible white marks on all the dark clothes. I cant even get the marks off with a wet rag. So washing only a few items I have to use Bulk. The sound is so bad from the machine, my dog runs in the closet and shakes. I feel so bad for her. How can a popular name like Whirlpool make such an inferior product? They dont even stand behind it. Customer service stinks. Never will I buy a Whirlpool product again. Now, I am trying to save up to buy a new machine. Shame on you Whirlpool.

My husband and I, purchased this washer on November last year, I used twice before and I noticed that the clothes felt hot, but the cycle was COLD water. Now use it again until June 2015. In every cycle the clothes were hot, I started calling to get an appointment in June at the 1800-253-1301, but the system was down twice. Then in July then again the system was down, then August 10, system was down. I did not wait more and called back the next day, August 11, got appointment for the 20. A technician came, he told me that the hoses was switched, but I know the hoses was installed correctly, my husband was here at the installation. He knows the proper installation of the washers.

This is a freezer on top unit. Purchased in 2015, unit quit cooling, started making a roaring noise. Called local technician, he added 2 oz of Freon, said he has seen many of these same unit losing Freon. Technician said line that goes to compressor is copper and hooks up to aluminum line before attaching to compressor. This is leak point for freon; no way to know when the leak started, but freon almost gone and cost to pressure check for source of leak is costly and probably would not repair problem. Got 6 yrs out of it and I am replacing with another brand. Will never buy Whirlpool again. Should have got 10-12 yrs of use. Do not buy this unit. Wrote Whirlpool first, but no help. Indicated this could be a problem with these units but no recall so I am on my own. Out $900 for a new refrigerator. Big hassle. Unit no good.

We have had nothing but problems out of our refrigerator in the past 5 months. We purchased it a year ago in April and they have already replaced 7 parts on it. It still doesn’t freeze, and we have no ice... We will NEVER buy another Whirlpool product ever again!!!

Whirlpool customer service is non-existent. I have a Whirlpool microwave that burned up after two months of use, and they sent over a technician twice, in the past three weeks and it is still not working. Now, I am being told that it will take another two weeks before the correct part is found, and the technician is sent here again to fix the problem.I have no microwave now, for what is going to be about 5 weeks, and that is only if they get it right this time. Whirlpool wouldnt approve for me to have it traded a trade for a new one at HH Gregg where I purchased it in Aug of 2011. HH Gregg only has a 30-day return policy, and it went bad after 60 days.

I have had this washer for a little over one year, it now does not work! I had a service tech out to look at it.. The motor gets too hot and the switchboard stops working. I have called Whirlpool twice and the options they have given me are not good! Basically it would be about half the price of a new washer! I should not be having these problems with a washer this new! I am very disappointed with Whirlpool and wont purchase this brand again!

I always seem to get Whirlpool washers. They are dependable but when they break down theyre down and usually its better to replace than to fix it....I would rather have a Samsung product because theyre more modern and have better styles to them.

Our 4-year old Whirlpool microwave suddenly stopped heating. We thought that we forgot to push something so we tried again to start it. This time, it started to spark. We bought a new microwave oven and foolishly bought another over the range Whirlpool microwave. This was about 1 1/2 years ago. The second Whirlpool microwave oven stopped heating as well. F7 came up on the controls which meant that the magnetron failed in this second microwave as well. We called Whirlpool and they said they would only repair it if we paid for the repair which would have cost almost as much as a new microwave and maybe more if other parts were involved. Next, last year, 2012, the pump on our Whirlpool dishwasher broke and once again, it was too expensive to repair it. We had to buy another dishwasher so we bought a Maytag, not knowing that they were made by Whirlpool. I guess we will have to wait until that guarantee is up before that also breaks. Also, last year, our Whirlpool washer pump broke and that cost us a few hundred dollars to repair.From the complaints that I am reading from people about their Whirlpool appliances, it is seems that their products are made to last just until the warranties expire. We should start a class action against Whirlpool. On many sites, I have read numerous complaints about Whirlpool products, the majority about the magnetrons in their microwave ovens breaking during and shortly after guarantees run out. They should not be allowed to get away with this. BBB, Consumer Affairs, where are you? To the many of you who have been burned by Whirlpool, I hope you have contacted the BBB and Consumer Affairs and maybe even the Attorney Generals office in your home state.

I came back from vacation and found a sheet of ice at the bottom of my freezer, just like that lady from SC and some vegetables frozen in the vegetable bin; not very happy. Have not contacted anyone yet, but I’m very unhappy about this situation. This refrigerator is less than 2 years old; I’m afraid of putting anything in this unit as it is very undependable.

I purchased a Whirlpool gas water heater for one of my properties that developed an issue outside of the warranty period. My initial CS complaint is with Whirlpools IVR system, which was far less than a desirable experience. After tricking the system, a CS agent answered promptly but was not able to address my concerns. I asked to speak to a supervisor and received a return call from Chris within minutes. I found Chris to be patient and understanding of my issues. Chris promptly assisted me with my issues and offered an equitable resolution. Chris is whats right with American companies and domestic customer support.

This French Door refrigerator looked beautiful. There are only two of us in the home. We purchased it at the end of 2014 and it just keeps getting worse. The front of each shelving has cracked. They look like they are dried out plastic the way it cracks. The drawer tracks have seem to keep crumbling pieces off. This is not a cheap refrigerator by no means, this is the first time buying Whirlpool, and I believe the last time.

I have had this range for approximately 4-5 years with no problems. The design and efficiency are great!! I would recommend this brand to anyone and would purchase it again myself. It has an extra burner just for warming which I love.

I bought a new top loader Whirlpool washing machine. Water would not drain enough so that the clothes could be dried in the dryer. It does not have the thing in the middle that you put your clothes around. My clothes get tangled together all the time. A repair person came and said that I needed to load the clothes in a different way. Different from what the salesperson told me. Still tangled and still not dry enough to put in the dryer. I have to use the drain spin cycle every time!!! My dryer still takes 120 minutes to dry a load!!! Second repairman comes and tells me I need a new computer system and I will have to use the laundromat. A month later they tell me they cannot get the computer and will replace the machine which is still brand new. Bring new machine and my clothes still will no spin enough so that they are dry enough to put in the dryer!! So sick of this and will never buy another Whirlpool product again!!!

I purchased the Cabrio washer/dryer in 2006. We have had it repaired 6 times and I even purchased a two year extended warranty after having issues with it the first year. Now I seem to be in the same boat. The washer will not spin and drain. This has already been looked at by a technician several months ago. I feel like this product is faulty and has not worked properly from the start. Are there lemon laws for appliances? It seems that this product would qualify. I will never purchase Whirlpool again.

Whirlpool Cabrio Washer - After 15 months, washer bearing have gone out due to tub seal leaking. Repairs are $450 but repairman doesnt want to touch it due to he know it will go out again. Whirlpool said Im sorry. Lowes said these are coming off the shelves soon but there are still some for sale. DONT BUY!!!

I live in Florida and in December 2012, purchased a Whirlpool upright freezer from my local Badcocks. About two months after the purchase it started making this weird loud sound. I contacted Whirlpool and they sent a local appliance company technician out to check it. The technician ripped my brand new Linoleum floor when pulling out the freezer. The result was, in his opinion, nothing was wrong with it, that the loud sound was normal. As it continued, another tech came out and his opinion was it needed a new compressor. So, it was replaced and lasted about a month. I was getting something out for dinner and noticed everything in my freezer was unthawed... all that money wasted a freezer full of food gone. So, Whirlpool once again sent the same appliance company out but a different technician. This one said it that he needed to order parts which he did, a different tech came out to install the parts and told us he didnt know what they were for and our freezer didnt need the parts the previous tech ordered. So this tech put dye in the lines and left. The dye leaked out from under my freezer all over the floor which is now stained because of the dye that leaked. This is the brand new floor they had already ripped during the first service call. So, now not only is my floor ripped but stained as well.Once again, about a month later, I find my freezer full of meat unthawed a third time. Once again I called and find out they have dropped the contract with the company that came out the first two times. So they refer me to another local appliance repair, and this new tech says that it needs a new compressor. This will be the second new one in less than 6 months. They order that part and repair the freezer; this fix lasted for about three months this time. On my fourth call to Whirlpool, I expressed my frustration with losing my food and the hassle of an inferior product purchased brand new under warranty. I definitely was not satisfied with the service and the customer service representative could not find my warranty record. He was also very rude and when he finally found my record, he told me I was no longer under Whirlpool warranty. This was wrong as I have my paperwork showing date of purchase AND the four-year extended warranty we purchased as well. I asked him what they would do for me since their inferior appliance and incompetent repair technicians cost me hundreds of dollars of ruined meat and other frozen food. He said they would do nothing except have another repair tech come out. Until the freezer is determined to be unrepairable that is all they can do.So I scheduled the tech to come out the fourth time and he found that some untrained tech had put oil in the line and the lines and compressor has to be replaced and flushed. I have already not had a freezer for a week waiting for tech to come out and now the parts are put on back order for another three weeks. The fourth repair tech called Whirlpool from my home, while I was standing there, and told them that it basically is beyond repair because of the price of parts and labor. He told Whirlpool it would be cheaper to replace the freezer but Whirlpool told the tech to replace the lines and compressor and flush everything out. So three weeks later, he comes back out on 10/13/2013 to make the repairs. I bought this freezer in December 2012 for $1200 and have been dealing with issues on and off since Feb. 2013 and now its 11/29/13 and once again my freezer has stopped working. I have lost all my food because Whirlpool sold me a defective appliance and would not make it right. I have asked them to replace it and they wouldnt. My husband and I have just purchased our second house and we were very excited about the remodel coming up in the kitchen. We were going to purchase stainless steel Whirlpool appliances, but after this company has treated me so badly, I will not buy anything with the Whirlpool name for our stove, dishwasher, microwave and refrigerator.We probably would have spent about $3500 on appliances, but we will purchase a different brand and give our $3500 to a company that will treat me better as a customer .I used to have trust in this company because it is well known for quality products, but I dont trust them anymore. I will advise any of my loved ones and friends not to purchase any Whirlpool appliance because of the inferior quality and lack of interest in making this situation right. I tried for almost a year and gave them 5 opportunities to do the right thing and now Im done. They dont care about the customer and that is a shame because they have lost a valued customer. As of now I have another tech coming Tuesday b/c my freezer is sitting not running again. Model #EV201NZTQ02.

We purchased the pair a year ago and its been nothing but headaches. First of all, half the clothes dont even get wet. They say its high efficiency but I dont think theres any efficiency when it doesnt even wash them. Second, when it actually does wash them, it leaves detergent all over the clothes. Imagine your black dress pants with white bleach like streaks all over them. We called because we were under warranty and a repair man came out. Totally useless. He said because its high efficiency, its supposed to do that. Not clean my clothes?? Why would I have purchased a WASHING machine that doesnt clean clothes?? Is there some other use for it Im unaware of?? He told us to try using deep water setting and extra rinse. So now we can wash 3 pair of socks at a time instead of one. Yippee.Do NOT BUY THIS CABRIO WASHER, UNDER ANY CIRCUMSTANCE. Youd be better off with a plastic bucket from the dollar store. If you get it as a gift, the person who bought it for you may secretly hate you. I wish wed had the benefit of these reviews. Now were out $1500. Will NEVER, EVER BUY A WHIRLPOOL PRODUCT AGAIN. Not only does it not work, they refuse to recall it or refund it. Off to the laundromat to WASH my clothes.

I love the large capacity of the washer. But something is turning my whites YELLOW! I have never had this problem in 40 years of washing clothes. All of my whites come out yellowish and I am getting what could be rust stains on heavier cloth (white denim). Also, I regularly used the soak setting on my old Whirlpool. That setting is not available in the Cabrio. I have tried catching between cycles and the drum is constantly emptied. I wish Id read these reviews before I bought.

Agreeing with many. How disturbing to buy a Cabrio Whirlpool washing machine about 5 years ago. I might as well go down to the river and wash my clothes. The bearings went out which means I have to be the spin cycle. I am hanging out my clothes on the line - very wet - until my husband buys the part and fixes it himself. I had my maytag for 25 years. An awesome, dependable machine that we laid to rest because of rust. We should have gotten another drum instead of buying this machine. Where are the engineers that are making dependable appliances to last a LONG time? We have not gotten smarter. Or we only care about the all mighty dollar. Make something to last a short time so that you have to buy again. We will do some extensive research the next time we buy a washing machine. Do not buy this machine!

I have owned this Whirlpool Refrigerator French Door MODEL WRF990SLAM01 for less than 10 months. The ice machine broke down completely a few weeks ago. We called Whirlpool and they sent a repairman out the following week. He left saying he had to order parts. About 8 days later, they called to let me know they have the part in and scheduled a time to fix it. They put the new part on and said ice should be coming out in the next 72 hours. It never happened!! Not only did the ice maker stop working, the freezer stopped working which was about $300 worth of frozen meat/goods down the drain. I called the appliance repair guy. He said, I was worried about that, this product is known to have these issues. I asked, Does Whirlpool know? He replied, Absolutely, they have a kit to fix this but its not 100% guaranteed to fix this issue. REALLY?!!! I called Whirlpool and they could have cared less. There were no apologies, no type of compensation (exchange/replace). It is now going on day 22 and we still have no ice or freezer. This fridge cost me $2500 and four requested days off so I could wait for the repairman. Whirlpool, you as a company should be ashamed and outraged. You are more concerned about the bottom line of recalling these lemons and forgetting the impact you are having on us consumers. How many people are going through this issue that will not under any circumstance purchase a Whirlpool product again? I am so happy I am not investing in this company as this will impact this company in the future. They may be selling quite a few now to new homes/builders but when the word gets out what type of product they are selling and not repairing prior to the sale and knowingly letting people buy these, it leaves quite a bit of culpability on their hands. IF you are going to sell crap product, then stand behind it and repair/replace it prior to selling it to retailers!! You are a pathetic company!! STAY AWAY FROM WHIRLPOOL PRODUCTS!!!

Had them come out numerous times and last guy changed out entire motherboard to no avail. Freezer side freezes and then thaws. Now it is just a two sided refrigerator. Before Thanksgiving I was promised new refrigerator and none arrive after phone calls. No refrigerator for thanksgiving. None for Christmas. Finally today at 7:00 this evening January 17 2020 it arrives. I am suppose to be in bed. I have two terminal illnesses. I moved out boxes of stuff out of refrigerator. Installer came in and said I had to move stuff on the porch that they are not allowed to. I get all done, finally sit down and he comes in and says there’s a big ding in bottom of refrigerator. No idea when another refrigerator would come. Who is going to put all my furniture back? Who is going to put my food back in my refrigerator. I bought the entire Whirlpool package Made In America. I should have went cheaper and bought from China. Now there’s trouble with dishwasher and they have been out once already for that. I could worry about taking care of my health if I didn’t spend all my time dealing with whirlpool. Maybe they can bury me in the refrigerator and my daughter won’t have to buy a coffin. I make 1000 a month on disability and get 16 dollars in food stamps. I have thrown 1000s of dollars away after motherboard was fixed. I went and my friend helped and bought new groceries. One day took out a frozen burrito and as I was putting it in microwave I noticed it had mold all over it. Another food dump. Whirlpool pool answering phone says whirlpool cares. Well they don’t care about me.

I had a 6 year warranty on the new Water heater and about only 4 years into it the tank began leaking. Whirlpool replaced it but of course I was responsible for Parts and labor to replace it. The replacement only lasted just over only 2 years and just outside the total of 6 years from original purchase date on the first. Whirlpool refused to discuss it since it was a few months out of warranty. If someone else has purchased this heater it would have failed at 2 years and they would have had to warranty it anyway. I will never own another Whirlpool appliance because of their substandard products and warranty. I only wish I had reviewed the reviews of others and taken their experiences into consideration and not purchased Whirlpool. I am now out for another heater and reinstallation charges again.

Whirlpool is the manufacturer of most appliances including the Kenmore dishwasher. Your products are made horribly for the mother board to go out in 2 years is ridiculous. I purchased a stainless steel dishwasher from Sears in August of 2014. 2 weeks ago I received error codes E2 and F2. A technician came out and the mother board needs replaced because water got into it... its a dishwasher. The cost to fix $465. I paid $673. The sales person informed me that I should have purchased the extended warranty because the appliances now only last a few years. Seriously... fleecing of America. This is my last purchase from Sears. We have bought appliances for 30 years from Sears and this is the end. They could care less about customer service or their products. Apparently everything is now made by Whirlpool who will also be getting a review. Shame on you for making poor products.

I dont know how anybody could write a good review on this machine. It always requires deep water wash and sometimes two cycles to get clothes clean. On regular cycle, it doesnt get water on all clothes. Oh yes, it does save water... Ive pulled things out with dry areas on them.

The Whirlpool side-by-side had the space and durability we had hoped for in the price range we shopped in. It lasted longer than the refrigerator it replaced.

Purchased a Whirlpool washer and dryer (WFW75HEFW0) in September 2017. Have had 4 service calls on washer for not completely washing clothes, leaving excess water after cycles complete, excessive wrinkling of clothes even on non wrinkle clothes, odor on some clothes due to incomplete water fill on some cycles. Factory position since there are no error codes washer is fine. Asked factory to exchange washer and upgrade model which we would pay difference. Denied. Looking for another brand and will seek legal assistance in the matter.

We purchased the extended warranty (service plan number **). The washing machine has been giving trouble. It locks out during every wash cycle and each time, we have to unplug the machine to reset it. Sometimes it makes it through the next cycle and sometimes, not. The first couple of calls we made, we were told to make sure it was cleaned, to make sure it was leveled. All this was done and we still have the same problem. Finally, a technician was sent out. He could not duplicate the problem and left. Thirty minutes after he left, the machine locked out again. We put in for another call, we were told it would be two more days. In the meantime, we actually video taped the next three times it locked up. This time, when the technician came out, he was able to see our video as well as saw the machine lock up. He stated, It did not give me a code so I do not know what else to do. He left and ten minutes after he left, it locked out again. We immediately called back and they informed us they could not get anyone out again until next week. This is very frustrating to have an obvious problem and have an extended warranty and the problem cannot be solved. We feel as if we are being blown off. Is there anything you can do to help us and/or give us advise of how to get this problem resolved?

Had washer for 5 months. It now has a door latch error. It has been 3 weeks and it is still not repaired. Parts take a week to 10 days to get. We are now going back and trying the original part ordered. Not sure if this will fix it this time, as it didnt the first time, but we have no choice. Whirlpool will not stand behind their product and give us a replacement and for good reason, it is obviously junk and we will have the same issues in 5 months. Calling their help line is a waste of time, they understand your frustration but do nothing to help relieve it. Their supervisors have the ability to do nothing and excel at it. Thought this was a good product when we bought it but are now suffering for this decision.

The washer in this set is my biggest complaint. I have followed all instructions and tried different methods time and time again and the clothes never come out fully clean. I too experience all the other complaints on this site as well, stuff still left on clothes, dry spots, stains not removed after being pretreated etc. I did some research before buying this set and saw some good reviews, dont know who wrote them but obviously they were highly inaccurate. This is my biggest purchase regret ever, as this set cost about $2500, so disappointed.

I purchased a GW399LXUS Whirlpool Gas Range. This is the slide in kind. I paid 1658.00 dollars for this stove, because it was a gas convection oven. We purchased it on 7/21/09. Just yesterday, the keypad numbers stopped working. I cannot even set a temperature for the oven. So now, I can only use the burners. I called Whirlpool today. They told me that my stove does not have any recalls so there is nothing they can do about it. I spoke with Jessica in Michigan. I told her how dissatisfied I was that the stove is only 2 years old and the most important part (the buttons) stopped working and they only cover this for one year. She told me that I have to remember that man made things are made to stop working at some time. I told her they should work for longer than 2 years. I remember way back when my parents bought a stove or fridge and they lasted for 15 to 20 years before breaking or stopping to work.I am a long time Whirlpool customer and always had good luck with their products. But I really feel that they should fix this problem. I could understand if the stove was 8 or 10 years old and something broke after using it, but not after 2 years. I will definitely tell everyone I know to not buy Whirlpool or Maytag since they are one in the same. I probably will not buy Whirlpool again and will have to buy something from Japan since it will last longer. So much for buying American made junk!

We bought a duet set front loader washer and dryer on 3/14/2010 and our washer already needs new bearing and costs about as much as a new washer. I think that is pretty bad when you can’t get two years out of a product and then can’t get anyone to help unless you want to pay out. I will not buy another Whirlpool product! Done!

I myself cannot believe this. We remodeled kitchen in 1992. Gradually we had to replace the appliances except Whirlpool dishwasher. It still works okay. Only sometimes the detergent tablet does not dissolve. Anyway after 21 years, we are replacing it with another WP dishwasher.

I have had my refrigerator for a few years now. When I first purchased it, it was because of the brand and the looks. As far as performance it runs just as good as any other less expensive ones.

Cabrio fabric washer and dryer sucks. I gave almost $500 for a piece of **. Doesnt get the clothes clean. Hell most of them dont even get wet. Its junk. Wouldnt have another one. Lowes junk and the dryer aint know better. Its always flashing check lint even when its clean and you have to ** with it just to get it to start.

Whirlpool Gold model WRS526SIAHOO - We purchased this refrigerator 10/2013 with all the matching appliances when we remodeled the kitchen. We moved our 1997 GE refrigerator into the garage. Now the computer board has gone out in the Whirlpool and we are back to using the 97 GE. The technician told me that he sees a lot of these boards going bad.

The washer is a lower priced but basic machine with few bells and whistles. However this is what we wanted. Less tech with less problems so for us it works. Does the job it is required to do. Cycles do take much longer than our old machine did. Probably due to water conservation.

The dishwasher racks in Whirlpool/Amana/Kitchen Aid/Maytag dishwashers do not last as long as the dishwasher does. The vinyl coating on the cheap metal tines wears off causing the metal underneath to corrode and rust. This rust will deposit on your flatware, stainless or otherwise. When the vinyl coating wears away at the base of the tines, the tines will break off, creating more opportunity for rust to deposit onto flatware. You can purchase new tips for the end of the tines, and more vinyl to paint onto the tines, but you cannot replace the tines themselves or paint the vinyl onto any rusty surfaces.Another option would be to buy a new rack. A new bottom rack costs almost half of what a new dishwasher costs and if you need both top and bottom racks, you will pay almost $400 for the pair. Whirlpool was not amenable to negotiating a better price on the racks, but they would sell me a new model at a price that was close to what it would cost to replace both racks! Now does that make sense? Does it make sense for appliance companies to cause consumers to have to throw out an entire appliance rather than fix it? No, and it is creating more waste and filling more landfills. My dishwasher has run great for 7 years and I refuse to buy into the rack racket! No more Whirlpool for me!

We purchased Model WTW81920758200YW0 on September 8, 2012. Its performance has been unsatisfactory, not cleaning the clothes as advertised. Not long after the warranty expired the main bearing failed, bringing a local service technician and we were left with a bill of over $300.00. Yesterday, the machine stopped in mid-cycle. The display went blank and the lid lock would not release. I called a local service company for a visit and the soonest a repairman could show up was next week.A call to a service we had used for the bearing surmised that without knowing the cause of the failure they could only guess that a circuit board was at fault. That visit would be over $300.00 with labor and materials. That was the last straw. We broke the lid lock to retrieve the contents and took a ride to buy another brand of washer. We went back to the appliance store where we purchased this machine to buy a Samsung front loader. The salesman apologized for selling the Cabrio in the first place. Good money after a bad product.

Oftentimes when we take out the dark loads there is a white line left. It appears to be detergent that does not go into suspension. We are using HD. Just lately we switch to liquid. Question in our minds is if it does not move the water enough to put the detergent in suspension, how in the world is it even cleaning? I do not see the turnover of the clothes. Where is the quality control with this?

I love my Whirlpool LP Gas Range. Cooks great and bakes wonderful stuff. Also has a drawer under to hold pots and pans. Self Cleaning Oven. I do a lot of baking and I cook three meals a day. The burners are easy to clean off on top. I try and wipe spills up in the oven as much as possible, It has everything on it that I love, except it could have a plug in which would really nice.

I purchased the Whirlpool washer and dryer three years ago and I absolutely wish that I hadnt. After three years of use, the bearings on the tub are shot. I need to replace them but it will cost $400.00 to repair. This is the second time that this machine is for repair. I am going to dispose this machine and purchase a new model other than Whirlpool. The overall performance is poor and not as advertised. It does not use enough water and does not wash clothes well enough. At times, you can see that the water never reached parts of the garments. I am totally disappointed in its value and quality.

We just received our brand new Whirlpool washer and dryer from Home Depot. The delivery person started the washer and started the dryer and promptly departed. My husband immediately put a load of laundry into the washer, and he noticed there was insufficient water levels to adequately wet the clothing. Approximately 3 tablespoons of warm water were added at intervals of approximately one minute each. The water level never rose above 3 inches at the bottom of the tub despite setting the washer on the heavily soiled setting. After the spin cycles he removed the extremely damp clothing and it appeared that the machine had not properly completed the spin cycle and drained an insufficient amount of water from the clothing. He tried another load, and it appeared that the sensors were not working which regulate the water levels because most new machines use far less water. However this washer was defective. He then placed the clothes in the brand new Whirlpool dryer. The clothes ran for over five hours and never dried and the dryer never got hot. There was obviously something wrong with the thermostat. We are both disgusted and will never ever buy a Whirlpool product again. In addition because of the extremely poor response from Home Depot, we will never purchase an appliance from them again either. So sad that Made In America, which was on a sticker on the front of the machines, does it mean diddly squat these days.

I purchased a brand new Whirlpool Cabrio washer and dryer set not even 2 years prior. When I first started using it, I pulled shirts out of the wash after being ran through and found deodorant marks still on the inside of the shirts. I had to wash all of my loads on heavy soil and still had to run some loads through more than once. The wash machine quit working about 1 month ago, so I had a service man out to look at it. It ended up being the control panel and the part itself was going to cost me $300 and by the time I paid to have it repaired, the total cost was just under $400. The service man proceeded to tell me that Whirlpool had another company actually make the control panels for the Cabrio model and he has serviced several of these washers and when he would repair one part, another part would stop working. I was very upset and bought a new wash machine. I would like to add, I am a single mom with a 2 1/2 year old, so the wash machine was not used excessively in any way. I dont work outside so my clothes are never soiled heavily. Needless to say, my washer was not under warranty so Whirlpool couldnt do anything for me. A wash machine should last longer than less than 2 years. I would not recommend this model to anyone. And for Whirlpool to put their name on such a poor product is very disappointing since I have had good experiences with their products in the past.

This refrigerator is a disaster. You will never be able to leave your home for any length of time for fear of a storm putting your electricity out which turns it off and if it DOES NOT TURN BACK ON WHEN THE POWER IS RESTORED. If you happen to be away for several days you will come back to a freezer that has defrosted all over your floor and your food in the refrigerator spoiled.

Four years ago, I purchased a Whirlpool refrigerator - French doors (ice and water in the door) and freezer bottom drawer. Against everyone but the HH Greggs salesmans advice, I purchased the extended warranty as I had paid a large sum of money for the refrigerator. Within a year, I began experiencing problems with the ice maker. Over the next few years, I had to have it repaired/replaced an additional three times. Add to the whole mess the incompetency of the A & E Repairmen that required at least two visits each time to complete a repair and their inability to arrive during a 9 hour window, I stayed livid about my refrigerator for three long years. Finally, I demanded a replacement refrigerator under the lemon portion of my warranty. After numerous arguments, the warranty company offered me several different makes and models to pick to replace my hunk of junk. Stupidly thinking that my problems were related to one bad unit, I selected another Whirlpool only to have it completely crash a little over one year after acquiring it. I lost the food in it and am having to wait almost a month for the parts to arrive and the repairman to return. According to him, it will have to be completely rebuilt. I will never, never buy another Whirlpool!

I can add my experience with the many others I have read about. My Whirlpool Cabrio washer top lid glass broke in the up right corner after only 2 months use. Like many other reports, this is not due to something falling onto the lid. It happens without warning and without operator interaction. This is a defective design!

This washing machine is a piece of junk. It broke down exactly 2 days after the one year warranty expired. Home Depot said there was nothing they could do and Whirlpool said the same thing. This washing machine was not used on a weekly basis. It perhaps washed 20 loads during the course of the year. I had many issues with the sensors before it broke down completely. Sometimes, half the clothes would be dry after the entire cycle. I was so angry that I had a local independent contractor come in and look at it. He said the motor was broken and needed to be replaced. So much for $700 down the drain. I will never buy a Whirlpool product again. This was the worst experience Ive ever had with an appliance.

I purchased a Whirlpool oven and stove from hhgregg. The refrigerator is at best OK. The stovetop is easily scratched and looks horrendous after just a few months. Cooking controls are far too high for slow cooking. Customer service is terrible. Avoid, purchase another brand. You will be much more satisfied.

I owned a Maytag washer for 30 wonderful years, so I of course bought a new one. I have battled with my Maytag (Whirlpool) front loading stackable top of the line washing machine for 2 1/2 years. It will not drain, yet sometimes it will. I have played every game with this machine to figure why. I had a repair company out 5 times while it was under warranty and they could never find the problem. It is totally unpredictable. If I could bill Whirlpool for my time and anguish I would own this company!They now say it is the computer board and I will have to pay $350 for a new service contract to fix the machine. I not very politely said that they should pay me for all my emotional abuse. They offered me another option saying they would pay for a service company to come out and look again. However, I would have to pay the labor and material cost. Since I have a stackable unit and it would take 2 technicians I would have to pay $90 for the second person. I was so mad that I called Whirlpool back and they refused to offer me that $350 charge and just said sorry. I are fortunate to have a lake house which needs a new washer. Guess what? It will NOT be a Whirlpool product. I wish I could go to the store where I purchased this holy terror and picket!

I owned a Kenmore washer for approx. 20 yrs that endured 6 kids for most of that time period. When time came for a new one, I had to have the latest model, and settled on a Maytag Bravos approx 3 yrs ago. This was a huge mistake - I paid between 600-800 for this machine, and it is a piece of garbage. The repairmen here yesterday explained to me that Maytag and Whirlpool are now the same company, and also that all these machines are now made overseas because of cheap labor. In a nutshell, I was given an estimate of at least 300 to repair this piece of crap - he explained that they are only made to last a few yrs -where is the justice in this situation? I really dont get how these big companies get away with selling crap, knowing all the while that the consumer is getting screwed - yet people continue to buy them..

I am so thankful that there are others who are having the same problems with their washers. Since 2006, my husband and I have had words regarding who is not loading the washer right, why are the clothes still dirty, and why does the dryer have so much lint. The excessive amount of lint ruined my dryer. I get UL codes all the time! Before the UL flashes, it sounds like someones trying to break in. It is 2011. Despite the problems, it has not died yet. I am selling it and will never purchase another from them again. I have the dryer and it went out 2 years ago. It has problems with the motor. You can guess I did not buy a Whirlpool.

First of all, I did not want to give a rating of one. Your system forced me to. They do not even rate one star.In summary of the below, I did not fail to communicate from the moment we received our appliance and Whirlpool in short intentionally wasted time to let the warranty run out to avoid replacing a lemon of a dryer. Please read details below.We bought our new dryer (model WED9400SZ) on 10/24/10 with a one year service & parts warranty from Appliance Smart in Apple Valley, MN. In March 2010, we called in to Whirlpool customer service to relay our issues & to arrange for service & repair after a few months of noticing holes in our clothing (at first thinking it was the new Whirlpool washer making the holes).Although we purchased the unit in late October, we didnt use it for the first time until late November (1 month later) as we just bought our home & took four weeks to paint the entire home before moving in. Then on December 29, 2010, we left for a three week vacation to Mexico & again hadnt used the dryer during that time. Returning home, we started to use the new washer & dryer (in late January 2011) but had thought it was perhaps the washer making the holes & it took us until to March for Whirlpools preferred service repair providers to determine that the holes were coming from the dryer. I do not have a reference number to refer to for the complaints to Whirlpool as I was not provided one.They only always asked for our delivery address which is: xxxxx ****, Lakeville, MN.The issue of the dryer making noticeable holes in our clothing and in one instance chopped a sock completely in half (both pieces found within the dryer drum not stuck behind the drum or sucked into another area of the dryer) has been consistently ongoing and to date has not been fixed. On several occasions, I expressed my concern to Whirlpool customer service as well as to managers (because the case had been elevated to where they had managers and review boards looking at the problem more closely) as we were getting closer and closer to the warranty expiration and the dryer had not been fixed. Routinely, I was told that regardless of the warranty expiring, if its the same issue that persists and had not been resolved while within the warranty date, they would continue to honor the warranty by continuing to try to fix the problem or replace the unit at no additional cost to me if necessary.Whirlpool had escalated this repair issue (multiple times) to their review board and determined that the dryer was indeed repairable and continued to send out Twin City Appliance to repair it. Finally, just 23 days out of warranty, Whirlpool deemed the dryer should be replaced, but at the cost of a new machine $370 to us (which they somehow prorated to get that figure). We paid $399.98 plus tax for our supposedly new dryer so clearly this is an unexcitable resolution. In speaking to Rhonda this morning, she further prorated the new dryer replacement cost to $260 to include installation and another one year warranty and gave us until December 21, 2011 to take advantage of.This product never worked from day one (a lemon) and has caused roughly $400 in damage to our clothing (all photographed for proof). This has further resulted in me missing work to let in repairmen & and taking great amount of time to lay out out wet clothing around our house to air dry (again, all photographed. ) This has caused extreme stress for me in spending hours and hours on the phone with Whirlpool and repair people (cell phone records of dates & conversation length as proof). I have also developed great anxiety attacks in using our dryer, scared at the outcome of which of our clothing will be ruined. After having two different service repair companies (A&E Factory Service and Twin City Appliance, both in MN) at Whirlpools insistence come to our home on more than 10 occasions within the year warranty to determine the cause & try and repair the faulty machine, this proposed resolution by Whirlpool is absolutely unacceptable. It is important to me as a consumer the this issue is formally filed with a reputable institution (BBB). I feel we have no choice at this point but to contact our lawyer and take this issue up in the courts. Resolution proposed:I am seeking a replacement of our dryer at the equivalent or greater value than the model we purchased and a letter of apology from the CEO or equivalent position in their corporation as I want to know that this poor level of customer service provided by their company was indeed brought to their attention. I am also asking for $400 to replace our damaged clothing. When this goes to court if not resolved via the BBB, I will ask for pain and suffering damages as well.This has been an unbearable chapter for our family this year, one that has weighed heavy on us and caused great stress, anxiety and loss of money and time. I am in shock that a worldwide corporation with the longevity and commercial history and quality service that Whirlpool was known for cannot admit that this lemon we purchased is a (most likely) rare instance and step up to the plate and demonstrate integrity and show value for their customers by doing the right thing. Time after time their customer service reps promised I had nothing to worry about and that if the machine could not be fixed even if it fell out of warranty, they would take care of the replacement of fixing it at no additional cost to me.

We hate the matching Cabrio washer dryer bought in 2011: Dryer lower blower went out after 18 months in service. The day it went out whirlpool sent me the extended warranty offer. Warranty had expired 6 months prior. I renewed for 12 months and promptly called for a repair. Cost was approximately $450.00, all covered under the newly paid for warranty. I dodged a bullet there. Washer has the splintering fiberglass around the top. Lower bearing is out and sounds like a freight train coming out of the laundry room. Not going to have it repaired. Looking for new units not manufactured by whirlpool. Shameful ROI. No more whirlpool products in our house.

I have a double door bottom freezer refrigerator manufactured by whirlpool. It is less than 2 years old and is an absolute piece of garbage! In less than a year the noise started, then the freezer became a refrigerator and my frozen stuff melted. I had a local technician come in and he fixed it but he indicated that the fix would not likely correct the problem. Sure enough, about 6 months later the same problem started all over again. Nowadays one is never sure where a product is manufactured. However, if Whirlpool had their products made by chimpanzees in the jungle they would be better than the pieces of trash they are now selling!

I have 2 rent houses. I purchased 2 Whirlpool gas water heaters with a 6 year warranty, from Lowes in 2010 and 2011. The warranty just expired on 1 and almost expired on the other. I read the reviews and decided I would not spend my time to get a part, I did not want to put any more money into a bad product. Both water heaters leaked at the Honeywell gas control valve without any warning and flooded both properties. I replaced these with Rheem gas water heaters from Home Depot.

I have hated this Cabrio washer and dryer set since the day they were delivered brand new by Best Buy a couple of years ago. The washer does not clean well, often does not spin dry, and leaves some clothes dry after a full wash cycle!!! I have to wash small loads on the deep water cycle to even have a chance at cleaning the clothes. The clothes are so dreadfully compacted and tangled that it takes great effort to birth them out of the washer, unfurl them, shake them, and put them into the next torture machine- the dryer. It is as if Whirlpool intended to build a machine to twist clothing so tight that it requires a bodybuilder to untangle the clothing. Then the items are so incredibly crumpled that ironing has found its way back into my already busy life. Ironing is a massive challenge to the degree of wrinkles in the clothing. The slanted tops are icing on the cake. Cant even pull the clothes out of the dryer to the top of it because they slide right off. Cool.

I purchased a new high-efficiency front load Duet HT Whirlpool washing machine (WFW9200SQ02) in January of 2008 for nearly $1000. I dealt with the mold issues and permeating smell for all these years, but the machine failed catastrophically this month - after just over 3 years - on a $1000 machine! The rear bearing went out. The parts alone are nearly $500 and the labor is estimated to take 3-4 hours by a trained technician. We are talking about an $800 repair --more than a new machine would cost. The most disconcerting part is to see how often this is happening. It is commonplace. The bearings go out on these things, sometimes after only a year or two, sometimes after 3 or 4; but it is very rare to have any machine go longer than 6-7 years. Whirlpool wont do anything. The best chance is forcing a recall related to the class action lawsuits pending about the mold issues, but by that time, how many people will still have their machines?

We purchased our oven in February 2012. In April 2013, we began smelling gas. I called the gas company. They came within thirty minutes and determined the gas was coming from within the oven by using a gas detecting probe. The gas was turned off by the gas company. I contacted an appliance company who came out for $95.00 and used some type of spray looking device to check for leakage or bubbles to tell us we had no problem. Our warranty was only good for the one year. The appliance company ripped us off and Whirlpool was a bad deal. After reading of all the complaints of Whirlpool, I will not buy Whirlpool ever again. I will admit that the stove worked fine for the year. I was hoping for a longer life of this stove. Now, Im afraid to use it.

I dont like the sensing feature that takes away my choice of water level control. I dont like the locking lid. It doesnt clean the heavily soiled clothes and I have to wash them twice because of the low water level. When the water is running in during the spin cycle, after the rinse cycle it washes away all the fabric softener. It takes longer from start to finish, so I dont see how it could be energy efficient. I dont like anything about the so-called energy efficient models. My opinion is they should not have changed from the old model. If it is not broken, dont try to fix it! I will never buy another Whirlpool product unless I see some significant improvements.

When I first purchased the dishwasher I had to call Whirlpool to come out because although I was using a drying agent as Cascade, the dishwasher lower door remained wet causing water onto the utensils. Whirlpool came out and said it would take a few washes until the inner part of the D/W would acclimate to the drying agent. Well the lower door where the utensils basket sits does not dry in its entirety so its a defect, not the drying agent. Also, the decibel 55 is quite loud we cant run the dishwasher during the day, its too noisy and distracting.

I bought new hot water heater. I installed it did and it did not work. I called them, and they sent a new part. A service man installed it, and it still did not work - he was unable to get it working. They said my gas supply line 1/2 od was too small. I had it replaced to 5/8 od 1/2id, and it still did not work. I called them again. They offered to send more parts and try again. This is a brand new water heater, never fired. I asked if they would give me a ra number so I could return it to the store. He would not give it to me. He insisted he send some one out to try to repair it. Meanwhile I have had no hot water for 2 days. He told me do what I have to do and hung up on me. So I removed the heater and took it back to Lowes, where they were glad to give my money back. But still, I lost a day of work and paid the gas yo bring it back. I went to home depot bought a GE hot water heater. I had it installed in about 15 minutes and it is working fine.

I have been noticing my husbands shirts as well as my clothes continue to get what are spots of bleach and I do not use bleach on anything other than whites. This has been going on for quite some time and I noticed this morning another outfit is RUINED because of bleach spots. I decided to look up on the internet if this is a problem with this machine - AND IT IS! I am so disappointed I could cry. The clothes I have are donated to me. All my clothes are hand-me-downs - and my Whirlpool washing machine is ruining all my clothes and my husbands.

We purchased a new Whirlpool Cabrio Platinum W10405142B washer and dryer just over 3 years ago. We decided to go back to the top load as we were having so many issues with odor from our front load. We purchased the set at a Sears store in Timmins Ontario and we’re quite confident that we were getting an excellent product. From day 1 we have had issues with having to rewash our clothes. We have lint and white streaks on the clothes as if we were using powdered detergent and they are all tangled. We have always used HE liquid and at one point I switched to soap nuts to get rid of using chemicals. We have now changed to pods and still have issues. When the washer is spinning it is deafening. You can hear it outside for goodness sakes. It sounds like it is about to take off and fly.The cycles are ridiculously long. For a quick cycle the other day and a very small load it took 72 minutes... how is that quick? When the wash is done my clothes are all tangled up and are stretching things out of shape. I am careful what goes in my washer and how large my load is. I know not to wash sheets or towels when I am not home as they will eventually be unbalanced and have Sat all day in the washer only to have another hour of washing when I get home. We are currently doing some work in our home and pulled out the washer. The floor has a rust circle from God knows what. I will attach a picture. The lid not longer closes. I have to hold it down until it locks and it still pops up a wee bit.I do not understand why I am responsible for purchasing a new set when the product I bought should have lasted and not caused damage to my clothes or my flooring. How do we as consumers make the manufacturers responsible for things like this. If nothing else the appliances should be removed from my home by the Company and I should be reimbursed for damages and the cost of a new set. I will continue to look for my receipt as I keep everything and I am unsure what is meant by order #.

This washing machine is awful. It takes twice as long to wash clothes. My older washing machine did clothes in 30 minutes or less. This thing takes over and over stop go, stop go, stop go. Open lid it fills again and removes water, when spinning the lid locks and you cannot open it without unplugging and starting all over again. The wash doesnt even circulate to clean the clothes properly arggghhh. Annoying as all get up. The washer has no control for the water level. The clothes dont have enough water to clean or rinse. I spent over $500 on this and cant get rid of it as most people are selling these on local websites as they hate them as well. Whirlpool thank you for taking my money and producing this junk. Never ever again! I think the seller is also responsible for not telling me what to expect of this junk.

My NEW Machine Top loader HUGE drum. Have problems with clothes not looking like they’ve even been washed, Spun so hard they are twisted all to heck. And white stuff - my oxy powder maybe? Not dissolved. My old machine was a Kenmore 30 yrs old. Thought I’d be able to trust whirlpool but not sure. Am I missing something in the loading process. Seems to read something bout not Covering the knob on the bottom. Is this true?

Whirlpool refrigerators are best whenever I used many refrigerators. It provide many useful service to users. It allow us to store different varieties of products including vegetables, fruits, beverages and many more. It can make cube ice for to use in different drinks, products, etc. It consume less energy to used this Whirlpool refrigerator products. We used Whirlpool refrigerator with less stress of storages of fresh vegetables and fruits. Water is main thing we used to store in this fridge, it maintain temperature well for cool and fresh taste of nectar of nature. Nowadays, refrigerator are used widely in our locality especially Whirlpool which I mentioned them earlier to buy this awesome product to give comfort of mankind. I recommend Whirlpool refrigerator.

My whirlpool Duet Washer has been repaired twice in three years for more than half the cost of the original product. Now it faces another repair--not worth it!Shouldnt a major appliance last longer than three years? Whirlpool will do absolutely nothing.

Our refrigerator had ice maker problems from the beginning. After 6-7 trips (with a warranty extension) they got it fixed. Then randomly the ice melted, made a puddle in fridge and on the floor, the freezer thawed. Then it would begin running after several days. Finally Whirlpool recommended we replace the computer brain for $1000 PLUS. The refrigerator is 4 years old. We are having a Bosch delivered today, even though the ice and freezer turned back on after being off for 3 days. Customer satisfaction stinks.

We bought our Whirlpool Refrigerator a little over three years ago. Within a few months we started having problems with the unit. From ice maker issues, cooling and freezing. Initially the frig was covered under Whirlpools 1 year warranty. Then our extended 3 year warranty kicked in through HH Gregg which they supplied for free because of their poor handling of the initial sale. We have lost track in how many times a repair man has come out to work on the refrigerator. In the last year alone its been at least 8 times. The most recent problem had been the freezer not defrosting properly to the point where we had to store food in our neighbors freezer. The repairman has tried everything he knows and is stumped. Well our extended warranty has run out but theyll continue to work on the problem as long as we report the issue within 30 days which creates a whole different set of issues. The extended warranty states they will replace the refrigerator if it has the same problem 3 times. However what they dont tell you is that if you call BEFORE 3 time period its considered a recall and that doesnt count towards the 3 strike rule. We contacted Whirlpool and they wont cover the refrigerator because the repair company isnt on their approved list. Really a Sears repairman isnt approved? So buyer beware of a lemon Whirlpool Frig! They seem to have a way of not covering their product.

Exterior metal reaches temperatures that cause minor burns on an adult finger and could be potentially more dangerous for a child. The self-clean feature has crashed the oven on two out of three uses of this function and overheats handle.

Thermal couple went out and nobody has one. You have to get it from whirlpool. This could be a easy fix with buying a $6.00 thermal couple but the one on mine has left handed threads. I took it to several parts places and they all said you have to buy it from whirlpool so you have to call the 1 800 number and they ask you how soon do you want it, 5 to 6 days to take a shower for $10 shipping, or $20 for 3 to 4 days without a shower or $32 for overnight? This ** should be free if they are the only ones that have it. I never heard of this crap before. The funny thing is they told me I should replace my water heater since the warranty is expired. Dont worry I will buy a new one someday and it will be anything but a whirlpool. I will never buy anything whirlpool again and make sure my family never buys whirlpool.

Whirlpool Cabrio - This washer and dryer have been garbage since the beginning. It does not clean soiled clothes and the dryer (gas) has always taken forever to dry a load. I have always had GE prior to this. I will never purchase another Whirlpool product again. We even purchased the extended warranty and the repair guy was out yet again and said it is not repairable. Now we are without a washer for 5+ days and its going to be reviewed. Review? I want my money back. Theres a lemon law for cars, there should be one for these machines.

The technician that was here to repair my propane water heater called Whirlpool to get help with the problem. The pilot would not stay lit, they would not help him. I told him it was installed in a mobile home and he had to cap the gas to the heater, it was still under warranty. Later I found out there was a recall on this heater and that probably was the reason they told him that. I ordered a water heater just for mobiles and am in the process of getting it installed. I kept the old heater for now and will still pursue this issue under the warranty.

I would like to invite everyone on here to join me in a moment of silence. My Cabrio has died after a little over 2 years of pure torture that I purchased for $1000 from Lowes. I have had nothing but problems since the day I bought this washer. I think Whirlpool needs to step up to the plate and take responsibility for the mistakes they have made. I will never purchase another product that is in anyway associated with the Whirlpool company. I wish I had my little washer that only needed a new switch back. I guess I am off to find a replacement for this $1000 mistake that I made. If I had the resources, I would file a lawsuit against Whirlpool myself.

The only model number I can find is W10484489A.... Do NOT buy this machine. It is pathetic!! This machine cannot handle more than 2 bath towels at a time!! It will just keep trying to spin, yet NOT spinning, then when you stop it, there is no choice to just spin again, you have to rinse and spin!! Unbelievable.... takes a whole evening to do one load of towels!!! (actually a whole evening to do 2 towels) I hate it!!! Not to mention, whatever they designed between the tub and the door, a rubber whatever it is, is nothing but a catch for disgusting bacteria and slime. Considering the amount of wash I DONT DO, this is unacceptable, even though I have bought and used the new washing machine washing stuff!!! Honestly.... had a Maytag Neptune before this machine..... that is the way to go folks, pay a little more, but way more satisfied. Cleaned like a gem, unlike this whirlpool, cleaning is at best mediocre!! Unfortunately, I broke it, asking it to wash huge 120 in round table cloths for my business, and heavy chair covers..... Had I have know.... cant even wash 2 towels in this new Whirlpool machine!! It is heading to the curb with all its disgusting places you have to clean, I will pay someone to take it away, seriously cost me a ton of money in re-spinning (or yeah, and re- rinsing, cause you cant just spin something), would have been better to fix my MAYTAG!!! I hate Whirlpool!! Do not buy one!!

I have a top-freezer model WRT5715MYW. This week will mark the 3rd time Ive had a service call to complain about food freezing in the refrigerator compartment. The last time the repairman told me I couldnt place food in the center of the refrigerator since that is where the cold air from the freezer compartment comes down into the refrigerator compartment. This time when I called to schedule the repair call, the woman at the appliance store where I purchased this told me she also has a Whirpool refrigerator and she cant place any food on the bottom shelf of the refrigerator due to freezing. So this 21 cu ft refrigerator has a lot less usable space than I was led to believe when I purchased it. I would not recommend this product due to this reason. Beware of that channel that comes down the center of the back of the refrigerator. It seems like a design flaw to me.

Washer, barely 6 months old, purchased at Lowes. While my washer cleans and I am happy with it, my washer started making loud noises during the spin cycle. I called Lowes warranty service approx 9/26/13; tech scheduled for 10/8, over a week later. Diagnosis: stripped bearings; total bearings and all tub components must be replaced. Parts ordered to be delivered to my door. Cost of washer: approx $800. Cost of parts: over $1600. Washer cannot be replaced until they have attempted to fix it at least 3 times. Repairman returns on 10/18 to repair. Oops, large plastic tub component shipped broken from manufacturer. Reorder parts for repair on 10/29. Finally a repair BUT A&E left the large tub part saying they had no room to take the part. So now Lowes is trying to arrange to dispose of the huge part sitting in my home. I live in a condo so the part cannot be disposed of in our facility. This has been a nightmare to fix and while customer service was cordial, they were totally unable to provide what is considered excellent customer service. So whose fault is it? I have missed several hours of work to try to get this taken care of. I spent money visiting a laundromat for over a month. I am the customer and guess what that means? Nothing! Now my concern is getting that large part out of my home and whether to buy an extended warranty OR just throw it out if it breaks. Very dissatisfied customer! And no the warranty for this major part overhaul is not a year from installation..... my warranty still starts the day of purchase. Are you serious? My advice: ask your friends about their appliances & esp service if they received it.

Whirlpool Cabrio - Worst washing machine I have ever had. Unbalanced when washing sheets, towels. It does not matter if one sheet or two. I will never buy another one like this again. I would be better off having a twin tub for the amount of time I spend in the laundry to fix this machine when it bangs, bangs because it is unbalanced. HATE, HATE, HATE it.

We purchased a Whirlpool refrigerator (Model WRB322DMBM00) in April of 2015 from Lowes. Within 5 months rust stains started to form at the bottom of the top door and the top of bottom drawer. RUST STAINS!!! We do not live in a humid area or near the ocean. It is a design flaw I believe in the gaskets. I called Lowes first for their guarantee but they said it was cosmetic and not covered. Then I call WP customer service and they are sending new doors. Thats fine but its going to happen again. I requested slate instead of stainless steel but they wouldnt do it. Plus finger proof is a joke (monochromatic). Very dissatisfied customer.

It shows handprints, smudges, the door swings open and slams into stove. I did purchase extended warranty which I intend to pursue, not enough space, door issue, junk. Dissatisfied, dislike, low quality - that should say enough.

The washing machine has been through 4 boots. The boot material is so flimsy, that they tear constantly causing water to leak out of the machine. There are times it is minimum water, and other times a lot of water.

We our adding our name to a list that is remarkably long. We purchased a top loading Cabrio washing machine just over a year ago and the problems with the balancing of the unit are the same as everyone else who has written in. The service company A&E has promised a lot but has done little to resolve the issues we have had with the machine. One representative told us that she would order the part and have it sent to our home. When the part did not arrive, we called A&E back only to find out it was never ordered because the service technician would not return their phone calls. I find this excuse ridiculous and similar to other false statements they have given us on the other four phone calls made to address the problem. After reading these reviews, we realize that this is only the beginning of what will be a frustrating and costly experience. Never again will we buy a Whirlpool!

My induction cooktop totally failed to work two months after installation. Whirlpool sent a repairman who told us it was the main board. He also said he was unable to locate any of that part anywhere in his computer. We called Whirlpool via our store, Ikea. They apologized, asked for 48 hours to locate a part, then said they would replace the cooktop if they were unable to find out. Almost 48 hours later, they hadnt located it and denied any replacement option. The parts cost is over $800. The cooktop cost just over $900. Whirlpool reps would only read from a script of legal warranty jargon. Then they said they needed 5 to 7 days. We had a baby visiting - we needed our stove. To me, an apology would be replacing that unit if the part wasnt available, not a verbal statement. Fortunately, we had the phone # of a local Ikea manager who told us to bring the cooktop to the store as they had them in stock. They replaced it with a new one. Over the years of my long life, I have bought many Whirlpool products. Never again. I need a washer and dryer, and will not be purchasing any associated with the Whirlpool Corporation. Thanks to Ikea, though, for standing by their customers.

Our new refrigerator was delivered on March 28, 2015. On May 31 as I was opening the door, the top of the bottom door handle broke. I was finally able to get a door handle shipped to my home and I replaced the handle. On July 21, I am opening the door and the 2nd handle breaks in exactly the same place again. Two broken handles in less than four months. Terrible design flaw in this door handle. Now, I am being told by a service representative that the handles are only warrantied for 30 days because handles are cosmetic.

I have the original (gak!) Whirlpool Calypso Washer and Senseon Dryer pair. They have given great service, and I find them easy to use. I wanted a top-loader but I didnt want an agitator. These fit the bill. How long have I had them? Gosh, must be 12+ years. A recent service call indicated that other folks havent had the same luck - apparently the knee-action is troublesome - and I found the Whirlpool-trained service techs werent very knowledgeable and was able to fix the thing myself with parts off eBay! All in all, I would definitely look at Whirlpool for my next pair.

Whirlpool fridge still freezes water in the bottom of freezer... after five service attempts. We purchased a five-year warranty and so far, they claim that as long as the warranty is good, they will continue to warranty it. We now have three and a half years left. We have currently owned our refrigerator for just over a year (approx. 18 months). During this time, it has had the same warranty repair issue that has been serviced five times so far. We now have an appointment for a sixth time since RC Willey does not want to fix a lemon the right way. The first three warranty repairs were under the manufacturers warranty. We are now under a warranty (extended) that was purchased from the place we bought the fridge from, RC Willey.I want my money back on the whole deal. I was going to be civilized about it because I thought they were common sense decent place to buy from. I thought they would, through common sense, realize that this unit is a lemon and allow credit towards another fridge. In just the past two years, we have bought from RC Willey over $10,000 worth of flooring, appliances, etc. and thats not counting previous years.

Whirlpool Duet Washer - The washer after 14 months started to rumble like a freight train under spinning condition. I call Whirlpool and the answer was to purchase an extended warranty or buy the parts for over $700.00 and pay the tech to fix it for another $250.00. A washer should last more than 14 months. I think the parts and the repair cost more that the price of the washer. This is a rip-off.

This microwave had been the best I have used for several reasons. One is the modern design that goes with our kitchen. Two: it heats the food very quietly and produced an even temperature through out the food. Three; The inside of the microwave is easy to clean out.

If you are thinking of buying any Whirlpool products, please think twice. We had a dishwasher, lasted 2 years; range with cook-top, within 2 years computer had to be replaced and again in another 2 years. Needless to say we did not replace either one with a Whirlpool. Over the range Microwave Oven Magnetron blows in 5 years. 3 months over the warranty. In a call to Whirlpool we were told we are sorry you have had all this trouble, we will send a repair man out and he can replace the parts needed. Thanks, but no thanks and went out and purchased a Samsung model, probably cheaper than the repairs would have cost us. There are so many good appliances to choose from. Please stay away from any Whirlpool products, no need for additional aggravation.

The capacity is small but it does a good job of washing and drying the dishes. I always check to make sure that all dishes are washed including silverware and they are. My dishwasher is quite old but it is still sufficient for our use.

I bought one of the top of the line Maytag washers and was very disappointed. It only lasted about 5 years and had to be replaced. The dryer I bought at the same time is still working. It is 15 years old.

Not cooling properly on wpf560smywc2 French door - Milk only last 3 days. Temp wont stay consistent. 4 times out and say normal. Ice is forming on fan in freezer and back wall causing no flow in refrigerator but freezer cooling. Only 3 months old. Lowes Service Advantage (Extended Warranty) nor Whirlpool will replace or do anything about it. Was told 3 times out and replacement then today they sent me email with their policy or 3 times out with a repair (Parts must be changed) wait 30 days then another repair etc. then on 4th repair will replace. Lied to buy sales and called liar by repair guy when he told Whirlpool nothing wrong. I just wanted a new one cause I didnt like features. Lowes has a return policy which has in fine print only 30 days for refrigerator so they wont help. Was told I have to do a food loss claim and they would email form. Still hasnt happen. Lied to and get a replacement or repair and cant afford another.

When you purchase a Cabrio high efficiency washer dont expect clean clothes! But, you can expect holes, torn and, smelly clothes. It takes a ridiculous amount of time to wash. The machine I purchased has a glass top but its dark and you cant see into the machine so that was a waste of money! If you wash clothes in 1/4 depth of water, nothing gets clean. Who even designed this disaster? I had enough common sense to know it was going to be bad but the salesman at Lowes informed me that ALL washers were high-efficiency and getting a tub full of water days are over. I wish we wouldve just paid for repair and kept my old washer. I hate doing laundry with this machine! I use to be able to wash my blankets, pillows, curtains, throw rugs, even car mats with no problems. Not anymore! This machine couldnt handle it. You ought to see my sheets and shirts when theyre done. They come out twisted up so tight I have to untangle them before they go to dryer. What a horrible nightmare of a machine! If we were not out so much money Id send this machine to the junkyard and get a real washer with realistic amounts of water! How are you saving anything when clothes require 2 times to get somewhat clean??? If youre reading this and considering a high-efficiency washing machine, DONT DO IT!! You will regret it. Im counting the days when I can junk mine!

My Whirlpool Gold, French door refrigerator is 3 years old and just died. The most frustrating part was trying first to go through Whirlpool.com to have them schedule a repair service call. It seems that when I added my zip code and address, their program automatically changed the zip code. So an appointment was scheduled for a repair company that is 4 hours away from me. In calling Whirlpool back (another 30 minutes on hold), they again attempted to insert my address and zip code only to find the program changed it again. I got NO assistance. I finally did find someone (through Thumbtack.com) who found that one of the 3 circuit boards that tell the compressor to cool, was bad. Its going to be 10 days before I will have a refrigerator again and after spending 2K on it, makes me angry. I will never buy Whirlpool again.

I brought a water heater from Lowes in 2011 and I had a 6 year warranty on it which will end November 2017. Well now the water heater is leaking and they wont replace it because of the location of the water heater and they saying I need to get a direct water heater. Well what is the use of having a warranty if I cant get another water heater. I will never buy another water heater from Whirlpool! I cannot afford to get a direct water heater.

Our 2 yr old Whirlpool Gold refrigerator (French doors, bottom freezer) stopping freezing/cooling. When we got a repairman to come take a look at it, he said the compressor is not working. The warranty on the fridge is only 1 year. However, the compressor is the main component of a refrigerator, and the repairman said 5-6 years is the minimum it should last before breaking. I called Whirlpool and asked them to pay for the repairs of what is quite obviously a defective part. They refused. Needless to say, I will never, ever buy another Whirlpool product again.

Called 8/24/15 - spoke with representative about our two year old washer. Nothing Whirlpool can or will do.They have no other complaints about rust inside the lid and inside rim at bleach dispenser nor chipping of paint from lid. When asking the Whirlpool representative about the rust, he assured us there were no other complaints.This is hard to believe since our recent research clearly shows that other brands have had to replace tops due to rust. As for clothes not cleaning, no response to this issue. Whirlpool has not trained salespersons and therefore at the mercy of Lowes hard sales tactics and we were very delinquent in researching numerous complaints before purchasing Whirlpool Cabrio Platinum Model WTW8240YWD - Ranked lowest possible from ConsumerAffairs with hundreds of complaints. Whirlpool should be ashamed of product - clothes do not come clean, there is no soak cycle, no way to open mid cycle without losing all water, washer smells horribly, must be cleaned - are you kidding? Who cleans the washer that is supposed to clean clothes with a special cleaner?? We understand safety issues of water in open machine, wonder if Whirlpool understands the need to have a soak feature to clean clothes. Undereducated buyers like us and the totally undereducated salesperson at Lowes were obviously a horrible combination. It was all about sales for them. No one mentioned and we had no clue that the huge drum would not clean clothes even using less water than a traditional machine. We thought platinum meant a high quality machine. It clearly was a cleverly used buzz word for sales not a premier cleaning machine. Never, never, never purchasing Whirpool anything again. Wonder if Whirlpool cares, if they read the ConsumerAffairs reports, if they respond. Our hard-earned money is wasted. Our clothes are dirty, the washer smells, and the top is rusting out!

I purchased A Whirlpool washer model WTW4816FWD some six months ago and it is worse than my 13 y/o washer I got rid of. When wringing clothes it seems be out of balance as it bangs like crazy even when clothes are adjusted. I thought it was the feet but no dice and the auto sensing levels allows for the washer to fill completely with only three items in it? The noise it makes while washing can be heard throughout the whole house too. The cycle takes three times as long of any Ive ever used! I hate this thing.