BUYER BEWARE!!!! Dishwasher less than 2 years old and pump & motor assembly went out. You would think and hope that an appliance would last longer than that... Contacted Whirlpool and they were not helpful at all. Will not be buying anything made by Whirlpool again...

I opened the door of my Whirlpool oven purchased last year and pulled out the rack to remove my food and the rack completely tilted towards me causing the food to fly out of the pan into the oven bed with juice and barbecue sauce falling between the storage bin and the floor. This could have easily poured out on me. The rack support is not strong enough to support the weight of the food pan.

Three years ago I bought a bottom freezer Whirlpool Gold refrigerator from Lowes. Two days after it was installed, I noticed a pool of water on the kitchen floor. This happened again. I called Lowes and they brought out another refrigerator, same make and model, and took the first one away. A year later the same thing happened. I had it repaired - quite an ordeal for the technician. He had to order a part and found it difficult to actually get into the freezer. Now after a year and a half approximately the same thing is happening. I cant afford to continue the repair bills and dont like the inconvenience (what if this happens when Im away from home?). The pool of water is substantial - its as though the defrost is simply emptying through the front of the freezer onto my floor.

Whirlpool Duet Sports washer purchased 11-08 was found defective by service technician due to improperly secured bolts on counterweight at factory. I contacted Whirlpool service and was informed that warranty will not cover any parts or labor. I ordered parts for repair. It will take at least 2 weeks until arrival and repair of item. Clothes washing now were taken to town for washing at additional expense. After repair, only 90 days of warranty was given by the service technician. The cost of $260 to repair item for a possible life cycle of only 90 more days seems ridiculous.

I purchased a three door Whirlpool refrigerator in August of 2014. Today I am having it repaired for the third time, each time for a different reason. I either bought a lemon or Whirlpool products have really gone downhill. Either way I will never again purchase a Whirlpool product. Between the cost of the repairs and lost food, I am debating about dumping it and buying a new refrigerator.

Ive trusted Whirlpool washers for 20 yrs. Ive only had to buy 2 in my lifetime and neither have let me down. I will always purchase Whirlpool as it is a brand I can trust. Features and reliability are important to my family. Whirlpool has it all!

My landlord replaced our old Whirpool topload washer with a Whirlpool HE topload machine last year. Looks sleek, lots of settings BUT IT DOES NOT GET CLOTHES CLEAN - not on any setting, not if loaded as recommended or under-loaded, not if I use more or less detergent, and not if I follow all the tips for getting rid of residue. This machine so under-performs I have to spot clean my clothes AFTER I was them. And were not talking deep dirt or grime here, or things that need special treatment, Just ordinary dirt dirt, to which the machine adds gray streaks of dirty water residue. Thank God I didnt buy this turkey for myself -- I will NEVER buy one of these machines. I did two small rugs today and they came out dingier than they went in. These machines should be recalled. If I could give it less than one star, I would.

WTW8800YWO Whirlpool Cabrio washer, 4 yrs old! Replaced!!! Its a poor quality washer -- the bearings go out. I purchased this washer and matching dryer at Lowes following a house fire. I initially thought the water saver was a good feature. Unfortunately, my clothes were not clean and were covered with lint following each wash. I have had to replace the ring inside the washer due to shifting and causing water damage to the new flooring. I soon became disappointed with my purchase, but until the noise became so loud in the spin cycle and the repair exceeded the initial costs, I kept the washer. I am another consumer who would NEVER purchase nor recommend a Whirlpool W/D. The repairman said, If you want a washer built to last, buy a Speed Queen!

Great washing machine. I have been using for over 2 years and this washing machine has NEVER failed me. Clothes from extreme filth to sensitive material always come out clean, not damage, and smelling great. I would highly recommend Whirlpool washing and drying machines to anyone!!

I purchased the Whirlpool Cabrio (wtw6600sw2) about five years ago. Last year, the motherboard had to be replaced. This year, it started to have load balance issues on the spin cycle; in other words, it wont spin without sounding like its going to tear itself apart. It cost $75 to have someone look at it, and to fix it will cost almost $400, and whats next? I spent a lot of money for this machine, and Whirlpools answer was to offer me a discount to purchase a new Whirlpool. I called Whirlpool and my model does not have a recall, but models with same problems have been recalled. I will never buy a Whirlpool again!!!

I like the Kenmore dishwasher as it has the cutlery basket in the door. This leaves more room for dishes on the rack instead of taking room up for the cutlery.

We bought this Whirlpool Cabrio washer 2 years ago and have hated it since the first load. It does not clean clothes, and the so-called large capacity will barely clean 5 regular towels. And if you wash diapers, do not buy this washer. If a load is really dirty, you have to wash it 2 or 3 times for clothes to be clean. Then, there is the awful mildewy, moldy smell after a few washes. How can a washer that gets so bacteria-laden be allowed to be sold on the market. Ive been washing laundry for 45 years, and Ive never had this kind of wash-related problems. This washer is an overpriced nightmare. I cannot wait until I can save enough to replace it. And I am watching and hoping a class action suit comes out to force Whirlpool to take these washers back, refund the money spent, and apologize to all the people who purchased one.

I bought it on 11-24 13. I called Whirlpool on 1-29-13 and got no response. I called 3 or 4 times and still havent heard from them. Its now 4-1-13 and still nothing. I tried many times and got the runaround from them. They owe me money for repairs to the heater. I will not ever buy from them again. Just thought you all should know about this.

We bought Whirlpool Gold Series on July 6, 2014. Refrigerator, range, microwave & dishwasher. Our refrigerator - we have the repair company out almost every month cause the icemaker was constantly icing up and wasnt making the ice cubes single, would come out all attached to each other. So after arguing with Lowes and Whirlpool we were able to get a different refrigerator in February of 2015. Now in April 2015 we are having trouble with our microwave with the light flickering off and on when we open the door and sometimes it work and sometimes it doesnt. The repair company has been out 3 times for the same problem telling me that where the door closes are 2 latches that when not lined up cause this issue, so the repair company replaced the 2 latches and a month later it started happening again. So they came out and replaced the light socket. Now we will see how long that last.Now for the range which is the AquaLift Self-Cleaning which doesnt clean the oven at all. It was like I was back in the early 1950s, only worse. The baked on grease spots, you cannot get off at all. To me this is false advertising and the stores personnel lied to about all you have to do is pour 2 cups of water in the bottom of the oven, press the self-cleaning button and after 40 minutes of cleaning and letting the oven cool a bit you just have to wipe the oven down with a damp cloth and the oven is clean. Not so much!!!Wish I had all my old appliances back because they were made to work correctly. The new appliances suck for the amount of money you pay for them. So please beware and do research on the appliances you want to purchases otherwise you will get ripped off with no satisfaction for your hard earned money you spent on them. I have always had Whirlpool appliances and have loved them but these new ones we purchased are nothing but junk.

I purchased my Cabrio Whirlpool washer 4 years ago and have had problems every since I bought it! Thank goodness I bought the extended warranty! The last two repair bills were over $1000 each! My warranty just ran out and I had it repaired last two months ago! This is not my first complaint! When will they start listening to consumers? This is ridiculous! Now I am faced with the problem of just trashing this washer or spending another $1000 to repair it! Something needs to be done! I am warning all of my friends and family and will post again my problems with this washer on all my social networking sights! Whirlpool needs to take responsibility for their problems! I will never purchase any Whirlpool products ever again if they do not assume responsibility!

I bought a 40-gallon hot water heater in November 2007. First problem I had with it was in 2009 when the pilot wouldnt stay lit. They sent me a requisition number to take to Lowe’s to pick up the part (igniter) and gave me a service number to give to the plumber to fix it. Plumber actually told me these heaters were junk and this wasnt the last problem Id have. Last Sunday (January 2012)--here we go again. Pilot went out and wont stay lit. Whirlpool is telling me its because I have a draft. Yeppers, that must be it because after they had me (arthritic 53-year old) and my disabled husband performing circus acts trying to relight it, then it was the filter on the bottom, then it was a draft. Last time I tried to light, which really someone as blind and disabled as me shouldnt be doing anyway, I about blew up. I hate getting ** by big corps. I filed a complaint with state Attorney General. If that doesnt work, hell, I think Ill take both Whirlpool and Lowe’s to small claims court. What do I have to lose? $35? Their fancy-schmancy lawyers will probably charge them a couple grand for their efforts. Im sick and tired of getting the short end of the stick. Since when is a hot water tank supposed to last a mere 4 years? Oh, by the way, Whirlpool says it’s all on me now--well see about that. First of all, both of these chumps just lost a customer and I Facebooked by friends about this pleasant experience plus included a link to this page. Consequences are all mine, I guess. Its pretty swell bathing in a sink full of water that you heated on the stove. I dont have any money because Im too busy giving it all to big insurance and big pharma right now. What a country!

The space could be laid out a little better. The flimsy shelf is not real stable for foods or ice tray. Where the shelf locks into the side wall is not deep enough to stabilize the shelf itself. The flat indentations in the bottom, where they meet the front, have an edge that makes properly cleaning the freezer a bit difficult.

I purchased a dishwasher and hooked it up. The reason I install products myself is I dont like people in my house. I dont know if they are there to help or inventory what they plan to rob from me later. It did not drain so I called Whirlpool who said that I probably hooked it up wrong. Whirlpool said that they would send a service man but if it was hooked up wrong I would have to pay for the service. The service man did arrive and had tattoos all over his neck and arms. (A tear drop would have confirmed that he was a murderer). The machine was hooked up correctly, the water pump was not working at all. The service company that Whirlpool contracted took 3 day to order the part. Yes three day to even order the part. Then another 10 days to get the part in. I called Whirlpool and they did not seem to care at all. My thought is, I am out $599 plus tax, and I have to wait 2 weeks to get my machine fixed, plus I have to take hours off work to wait for the service man and now I have to worry about the service man breaking into my house and robbing me and Whirlpool doesnt care. They should have to pay for the time I was off work and for the interest I lost on the money not being in my account during that two weeks. Whirlpool didnt care at all though. Worst customer service ever. Used to be that Made in America was something good. Not anymore thanks to companies like Whirlpool. Made in America = Garbage!!

I have been blessed with my washing machine. I have never had one problem with it. I have had my machine for over three years now. It is a reliable machine, with five different water levels from small to super. It also has three different water temperatures (just great). I am very pleased with my washing machine. I cannot tell you how many machines we looked at before selecting our Whirlpool, thank goodness we did.

Despite my claim being submitted within the first 4 months of purchase, Whirlpool would not assist in solving our issue. We purchased all major appliances from Whirlpool, to furnish our new home in August 2021. All appliances were white. The top of our gas range began discolouring immediately following the first use. The inside of the four corners immediately began to ware due to heat. I figured Id have time to put my claim in, and thought to see if it got worse. Once I finally had time to deal with the issue, I contacted them only to find out that we only had 30 days from the date of purchase (of which included 3 months of waiting for the products to arrive) to claim the issue, given that it was considered Cosmetic. Easy fix, since theyd simply have to change the top of the stove, but Whirlpool denied our claim. Do not purchase this product, unless youre looking for a sub-standard product and customer service.

Whirlpool wsv07 psl satina - I bought my whirlpool, two-door whirlpool ref last Jan 2013. Just few days before the warranty expires, I had prob with gasket on lower door. And now six months after the warranty expires, the freezer is not working and wont make ice anymore... and I will be charge 400php for check up. Reading on other reviews, I bet I am buying a disposable appliance from whirlpool. The national ref of my sis been a service to her for more than 10 years and its still going good. Our GE ref prior to whirlpool serve as for 19 years.... but this brand sucks.

Quiet running, does a great job cleaning and drying the dishes, experienced some cloudiness on the glassware but found that if I position them in the middle of the upper rack that issue was solved.

Whirlpool washing machine was not a good buy at all specially after using it and seeing that over the years I had to incur high costs of maintenance. Over the months and years of buying Whirlpool front load washing machine, I had to replace motor twice, digital display twice, motherboard twice THAT TOO at a very high price every time something broke. This time the angle that supports the drum broke and Whirlpool says drum needs to be replaced. HOWEVER, after waiting a month company says DRUM IS UNAVAILABLE. Which means my machine has become absolutely useless just because Whirlpool does not have the spare. Whirlpool has a ridiculous track record with poor service and poor product quality. Manufacturing in one country and selling it in another WITHOUT SPARES is defective and poor service, totally unreliable. Wouldnt recommend Whirlpool to anyone.

On July 19, I was forced to buy a new washer. Bought a Frigidaire which, when connected to the water supply, started immediately dumping water into the drum. Sent this defective washer back to the retailer and chose a new Whirlpool. O-M-I-G-O-S-H! It was delivered on 25 July and despite having 4 temperature settings, it only worked on either hot or cold AND you could never tell what temperature was going to be chosen by this computerized wonder. I repeatedly called Customer Support and received three different answers on what temperature was considered warm. The answers ranged from 65 to 102 degrees. Also, you could open the lid when the water was running in, which washers are no longer supposed to do. Whirlpool then arranged for A & D Service to come and repair my NEW washer and scheduled an appointment for a week later. I was forced to call that company to find out if they were even coming. When they did not show as promised, I cancelled the appointment and called Whirlpool to ask for another service company. They then scheduled me for two weeks later (now August 30th). The guy did come and told me there was user error - I had used too much soap as this was an HE washer. I asked him to show me where on the appliance and in the owners manual that it stated the washer was an HE. He couldnt find it either and said he would replace the computer and the door lock because his computer found that the washer was hit and miss on anything it was set on. At any rate, it is a little over a week later and I have heard nothing from the repairman and, of course, no follow-up from Whirlpool. Do not make the mistake of buying any Whirlpool product, and that now encompasses names such as Maytag, Amana, Jenn-Air, Kitchen-Aid and many more if you want to be assured of a quality product and excellent customer service. What if this had been a refrigerator? The whole debacle has been a nightmare. Wish I had bought a GE!

I have a 5yr warranty. Im 3yrs in on the 3rd repair. Horrible. This time they cant get the part and Ive been dealing with them for 5 almost 6 months. I spend countless hours on hold trying to get a real person... When I do they send me to someone else where the queue starts over. I paid $400 extra to just have them replace the fridge and its been over a month and they cant even get a new one delivered. Just refund my money! This is beyond the pale. Dale, Sunrise Beach Mo.

I bought a new house in Hattiesburg with a Whirlpool dishwasher that is loud. It runs normally but when you open it the dishes are just as dirty as when you put them in if not worse since it will spray any residue from the bottom to the top shelf. I have taken it out and inspected all lines and such but can find nothing wrong to the naked eye. Thus I’ve got dirty dishes that must soak since the drying cycle retakes grime back on and then be rewashed.

Out of warranty, slab of ice forms every few weeks in bottom of freezer. I have to take a butter knife and chisel it out to prevent having to defrost the entire freezer. This is clearly not isolated as after reading online and this forum, it is a manufacturing DEFECT that should be fixed at no charge to the consumer. It was delivered and installed by the retailer that sold the brand - however it sounds that Whirlpool would rather lose customers to other brands - trust me I just bought a stove and bet your sweet behind it was NOT a Whirlpool. Neither will the replacement for this piece of crap be once I can scrounge up the money.

Whirlpool White Ice gas range with aqualift technology. Whirlpool uses a self-cleaning technology called AquaLift to clean the oven. It does not work. It does not clean the oven no matter how many times you run the cycle. I have contacted Whirlpool 3 times and they did respond. They first suggested buying their oven cleaner. I purchased the oven cleaner and it did not work! They then said that aqualift will only clean the bottom of the oven (it does not). Who buys a brand new oven that does not have a self-cleaning feature? I read reviews online prior to buying this oven and unfortunately for me, there were no bad reviews. However, I just checked again and there are numerous reviews stating that aqualift technology did not work for them either. This oven bakes but it does not clean and Whirlpool will tell you not to use oven cleaners in your gas oven because they will damage the surface of the oven. I currently have a very dirty oven and no effective way to clean it! Do not buy this oven if you want a self-cleaning oven. This oven should be recalled and money refunded. I would never knowingly buy an oven that does not self-clean. This Whirlpool with Aqualift is not effective and the company had to test this before it was marketed. I do not know which brands to recommend at this point as I am stuck with a Whirlpool gas oven that does not self-clean. The oven is only 1.5 years old so I will be stuck with this oven for a few years. Do extensive research before you buy any appliance.

Like many others Im experiencing the same sensor problem with my 4-year old Whirlpool oven. It wont start even after opening and closing the door multiple times as directed. I installed this oven to replace the original Whirlpool model when it died after about seven years. Im absolutely done with this thing. How frustrating when you find out that your guest isnt able to a forgotten cup of coffee that went cold. I thought to call a repairman but after reading all the reviews, I feel its better to switch brands.

Bought a Whirlpool Gas Range model WFG530S0ES0 in Nov 2015. Eleven months into owning it the oven wouldnt heat up. Turns out the motherboard and wiring harness needed replaced. Since it was within a year of purchase, parts and labor were covered. Dec 2018 the same darn thing happened. I called Whirlpool and they basically said, Tough luck, lady. Was I surprised, not in the least. I talked to a supervisor who said that they dont have a single complaint on their Gas Ranges. Did I believe that, not in the least. Whirlpool finally agreed to pay for the parts but not the labor. Whirlpool supervisor said that equipment failure occurs. I said theres a difference between reasonable equipment failure and unreasonable equipment failure. For a 3 year old Whirlpool gas range to failure twice, with the same problem, is unreasonable failure. The supervisor said in such a pleasant voice, Basically too bad for you. Oh and have a Merry Christmas.

We purchased a Whirlpool dishwasher in August of 2014 (Model #WDT710PAYM6) and it broke for the first time in the summertime of 2015, so it was still under warranty. The manufacturer set us up with a local company to fix it. First of all, the guy comes out to look at it and has no parts with him whatsoever to fix it once he figures out the problem. So we ended up waiting for over a month before our dishwasher was fixed. That is a long time to have to hand wash dishes, especially with the amount that we go through each day. I know that ranting about having to hand wash dishes is such a first world problem thing to complain about, but my gosh...if I buy a brand new dishwasher for a good amount of money, I shouldnt have to hand wash my stupid dishes!!It has now broken AGAIN and it is no longer under warranty. We called Whirlpool to see what they could do because it should not be breaking this often. They told us we could either spend $250 for a years worth of maintenance on it, or just pay out of pocket. So you want me to pay $250 or more to fix a dishwasher that we spent over $400 on that has broken twice in a year??? Ive been looking on their website for this model to leave a review and cannot find it, so that leads me to believe that it is discontinued. So thank you, Whirlpool for the piece-of-crap dishwasher. I can see you really take care of your customers when they call about their concerns too. I will NEVER buy any Whirlpool appliance again, and I will be sure to let all of my friends know they shouldnt either. If I could rate this with negative stars I would. So now we have to go out and purchase another dishwasher. Thank God Cyber Monday is here. So I cannot say it enough, do not, do not, do not buy a Whirlpool. If you do, youll find its actually a Whirl-poo, because its a POS.

The washing machine does not wash the clothes. It does not clean the clothes and goes off balance all the time. I have had it 9 months and waited to write the review to make sure I using it properly and giving it a chance but to no avail. It is awful. It leaves white lines on the dark clothes and does not take makeup stains out of the white towels. Those are just a few examples. The clothes have to be washed sometimes twice to feel they are clean enough. So it is not cost effective and uses more water which is counter productive to the HE.

I paid $1246 for a Whirlpool glass top range. This was not a cheap model, but I wanted it as the starting point of my new kitchen. After only about a year, we noticed that the area surrounding the operation controls was turning a funny color. On closer inspection, we noticed what appeared to be something peeling off, it was paint! The area surrounding the controls, which appeared to be brushed metal, was actually painted plastic! I was furious that an appliance at this cost level was made of plastic....really, a stove top made of painted plastic? I complained and after a huge fuss they agreed to come out and replace it ONCE. Well its been just over a year since they replaced it, and guess what? It is peeling off again!I dont know what to do, as Whirlpool obviously has gone the cheap end and doesnt want to fix problems. As others have mentioned, they say that it is JUST cosmetic, and they wont cover it under warranty...now my first new appliance for my first new kitchen since 1972 looks like crap! I should have kept my old avocado green appliances - they lasted over 40 years, still worked, and still looked good (except they were green). I wont ever buy another Whirlpool appliance. For those who mentioned that their appliance would turn on unexpectedly, please check recalls....this is one of the major problems on recall. Buyer beware!!!!

Hi Folks, so today I had the pleasure to speak to Whirlpool regarding a repair bill on our washing machine which now has a bearing failure and estimate to repair was 1279.00. Its 6.5 Yrs old, just out of extended warranty and cost me with the pedestal a total of 1250.00 when new. I explained that in the 6.5 since I have lived at this house where we spend all new Whirlpool Gold Appliances, half have now failed. Range Microwave, Dishwasher and now the 1250.00 front loader is dying a slow and agonizing death with a bearing failure. Just so everyone understands, the estimate is from an official Whirlpool repair service that was booked through the Whirlpool website. Other repair folks just would not bother to look at it when I told them I believe the bearing was going bad.The repair man that arrived was professional and on time. However, I had a hard time understanding how a 6.5 Yr old washing machine would be considered beyond economical repair by costing 1279.00 to repair. Labor was 250.00 which I thought was fair. Time, etc. But parts made up the difference in cost. So later in the day, I spoke to Whirlpool and they offered the equal new washer for what would seem an excellent price. About half off. Wow, I thought that sounded good. So I asked if my existing pedestal would work with the new washer and it did not and I would have to pay for one. Regardless if my old one was fine or not.So, they offered a discounted rate from new at another half off. Total approx 800.00. So, I asked the Whirlpool rep to hold on and I need to check with my wife if she wants the replacement. She uses it as much as I do and wanted her thoughts. She checked the model on the washer and pedestal and with the local Home improvement store, they have it on sale for both units (washer and pedestal) and its about 50.00 less?Consequently, I called Whirlpool back and explained that it does not move the needle to regain my trust as compensation on a 6 yr bearing failure, failed dishwasher and range microwave they offer what a distributor of their product can offer for less as a package? Really? I mean, the Home improvement store is not in the business to lose money. Now, I am having a hard time understanding my own failure to have trust in a brand I used to have with my previous house.My mom had an old Whirlpool washing machine that lasted 25 years before she and my dad gave it away. You know, the old white top loader they used to make back in the 70s. Sheet metal, made a racket and never broke? Oh yeah got the clothes clean too! I dont know what to make of it anymore. So, I will just wait till it dies and take my hard earned money and spend it on another brand in my next house which we are going to move to soon. Maybe I can feel nostalgic and find my moms old washer. Its probably washing someones rags right now and getting them clean. It must be 35 yrs old by now.I dont expect to get anything for free. Its out of warranty, so I need to deal with the consequences, but there are steps the other party can take to help remedy the situation. I think they tried and it was genuine but in my thoughts its just not enough when your local box store is offering the same. When you develop a brand to extend a message of trust in quality and value, you need to have quality and value all the time. I suggested they help with the costs on the parts. I would certainly pay for the labor. Parts cost little to the manufacturer. Unable to help that way. I thought it was cheaper for them too. Guess not. Its come to be a throw away washing machine at 6.5 yrs and I am Infinitely disappointed. I just want my washing machine to work as well as my mothers old one and have the possibility to fix once in a while when needed.

Whirlpool French Door Plus 3 drawers: This MSRP $3400 refrigerator has great features. Great ice makers. No issues up top. First 18 months were great. 4 repairs in the past 11 months. All freezer temp issues. We had noticed a number of ice sparkles forming on our unopened food. Frozen fruit was mushy. Temp usually read 0 degrees. One day I opened it and the temp was 40. Two hours later, it was close to 0. I started monitoring it closely. High temperatures occurred around noon. Zero degrees most of the time. After the third repair, service tech called Whirlpool and found part was redesigned. New part didn’t help. We understand the freezer has a heater in it, to defrost. The heater stays on too long. That explains why the freezer temp went as high as 50 degrees, while the fridge was perfect.I purchased this at Lowes. I always buy Lowes extended warranties. Thankfully, they bought back my 30 month old refrigerator. Kudos to Lowes warranty company. Never put on long holds. Fast response. I noticed the price for the warranty on refrigerators in this price range has increased by $100. Reflects a lot of repairs on refrigerator models. One thing though. I learned 3 repairs within a 30 day period is considered one repair, for purposes of their lemon policy. I will also add that the warranty company reimburses you 50% of the cost of filters. Simple process. I have read complaints that they make it too difficult to collect. That is just not true. Have been reimbursed $100 for filters to date. In 5 years, Even at the increased price, the savings will pay for the warranty. No brainer.

Whirlpool WRF 990SLAM00 - Im 62, I have owned, and my family has owned a number of refrigerators and never have had any problems. I have been used to my refrigerators and major appliances lasting 15 plus years without any problems. I mostly bought Maytag washers and GE kitchen appliances. I had trouble with a GE dishwasher, out of warranty, but GE was very nice about it and came out and fixed it at no charge, then replaced it for free when it failed again. (No new problems in 4 yrs.). Then I made the big mistake of going with Whirlpool products in my new house in Florida, where I live half the year. What a mistake. First there was the Cabrio washer. After 1 yr and a week, It would not go to the spin cycle. I called Whirlpool, they said, Sorry, out of warranty. I told them, I only live in this place for half the year, so I have hardly used the machine. The Whirlpool person said, Sorry out of warranty. I asked for a supervisor and they were worse than the first person. The attitude was screw you, you should have bought the extended warranty. I called a repairman who fixed it for 150 dollars. During the spin cycle it gets really loud, but at least it works. Then the refrigerator. I arrived back in FL and the 1.5 year old refrigerator was not cooling. I called Whirlpool and said I needed a repairman. They said, Out of warranty, you can buy an extended warranty for 345 dollars. I said, No, a refrigerator should not fail at 1.5 years, send a repair man. He was great, but said the unit had a Freon leak somewhere in the box that was un-repairable. He told me, You need a new refrigerator. I will now call Whirlpool and see what they will do for me, but I expect little based on my experience with the washer, and others comments above. I will go back to all GE products after this as at least they seem to stand behind their products. Oh, and since Whirlpool now owns Maytag, as Whirlpool owns them now. Sad.

We purchased an Estate Washer for my 89-year-old mother in 2008. The paint has been peeling down to bare metal on the left top quarter from the corner down to the lid hinge for the past 2 years. I contacted customer service and was given probable causes, one of which was the washer might have gotten dusty! He said that could cause chipping. I reminded him the problem is peeling chunks, no chips, layers of paint. The warranty expired of course. The solution he offered was for me to buy paint from Whirlpool or Lowe’s, and paint it. I have had a Kenmore washer for 24 years. The paint is perfect, and it still runs great. I would never buy another Whirlpool product. The quality is atrocious.

GX5FHTXVQ03 - Our whirlpool refrigerator/freezer has been leaking from the freezer for a couple of years (purchased in 2011). An ice sheet builds up in the freezer unit, then leaks out. We have gone through countless attempts to defrost and correct, disconnecting the ice maker, and a replacement part that accomplished nothing. I see online numerous people have experienced this same problem. It appears to be a design defect. Made another call to Whirlpool today. They are willing to schedule a service call for us... at our expense. Gee, thanks! Hey, but they are sorry about our warped oak hardwood floor. That sure makes me feel better. WE WILL NEVER BUY WHIRLPOOL AGAIN!

My husband purchased a Cabrio washer and dryer pair for Christmas 2010. I have faithfully used the affresh every month, and spent a fortune on it I might add. But for about the last year or so, no matter that the washer has been cleaned at times when the load is finished there is all kinds of black stuff in the tub and on the clothes. The tray under the detergent dispenser is all black and nasty and impossible to clean thoroughly. The black stuff will come through the holes in the tub as well. Water stands in the bleach dispenser at times, fabric softener does not all dispense, the LID is broken and has been but I cannot afford over 200.00 for a LID and about 100.00 to have repairman to put it on. We do not have heavily soiled clothes that would create excessive dirt, never have had and we are now retired so we surely dont now. Bottom line, I thought maybe this would be the last washer I would need but I hate it. It is only 5 years old but I am stuck as I cannot afford a new one now. Factory rep says if it is cleaned as it should be, I should not be having this problem. Not true, it has been cleaned as recommended!!!

Within six months, the plastic surrounding the oven and the plastic handle began began to crack. Company was of no help. Also, the screen says to change filter, even after you put in a new filter. Extremely disappointed.

Whirlpool fridge still freezes water in the bottom of freezer... after five service attempts. We purchased a five-year warranty and so far, they claim that as long as the warranty is good, they will continue to warranty it. We now have three and a half years left. We have currently owned our refrigerator for just over a year (approx. 18 months). During this time, it has had the same warranty repair issue that has been serviced five times so far. We now have an appointment for a sixth time since RC Willey does not want to fix a lemon the right way. The first three warranty repairs were under the manufacturers warranty. We are now under a warranty (extended) that was purchased from the place we bought the fridge from, RC Willey.I want my money back on the whole deal. I was going to be civilized about it because I thought they were common sense decent place to buy from. I thought they would, through common sense, realize that this unit is a lemon and allow credit towards another fridge. In just the past two years, we have bought from RC Willey over $10,000 worth of flooring, appliances, etc. and thats not counting previous years.

I bought a glass top stove model number W10221843A. My son dropped a plastic cup on the top of the stove. It put a hole and shattered it. Now remind you, it was plastic. I barely use this side of the stove, so not like it was weak. I paid a lot of money for this product just for a plastic cup to destroy it. Is there any recall on this stove? Any help will be appreciated. Thank you.

Electric hot water heater model E40H6-45-100 - Purchased at Lowes. Husband installed, tank filled, no hot water coming through house lines. Called support center several times after trying each recommendation that did not work. They kept saying it was a plumbing problem. My husband is very smart when it comes to electrical and plumbing. He has done numerous repairs to our homes over the last 30 years we have been married. He knows what he is talking about and told the support tech that he believed it was a faulty water heater. She immediately said the units are all tested before they leave the factory. The final step was to remove the nipple that the hot water flows through out of the tank and remove the two black bellows. Now my husband can see directly through the piece but also decides to put his finger through the the open whole on the top of the tank and cannot get his finger through - it is blocked. He gets a flashlight and a screw driver. Puts the screw driver through a thin plate that was blocking where the water should be coming through. He can now actually see the water in the tank. This was the whole problem! So they could not have tested this tank. They did give us a ref number to take parts back to store to replace parts we already bought and cannot use. Its the time and energy on whats suppose to be an easy job that counts. Will not recommend Whirlpool products to anyone and probably will not purchase any in the future. Ours was not as bad as most of the other reviews I read but wanted to advise others who may think about what brand to purchase.

I bought the most deluxe and expensive washer and dryer I have ever owned. It is a Whirlpool Cabrio. The clothes come out of the washer dry, and all tangled up. I bought it new from Sears on July 2009. Now only two years old, and the washer sounds like a jet plane. I paid a repairman $90.00 only to be told this is common in this machine. The repair is expensive, and I would be better off buying a new one! I owned a cheap, little GE washer, which cost me $300; ten years, and never had a problem. Now my dream machine turned out to be a piece of crap. I will never buy a Whirlpool again!

Bought wtw4800 washer brand new came with 1 yr. warranty. 19 months after buying plastic bearings went. 2 different technicians told me could not be repaired, junk. Washing machine less than 2 years old and can’t be repaired. Called Whirlpool. Told me they could do nothing to help me.

My wife dropped a liter of pop 12 inches and broke the plastic shelf on pantry door. When I called Whirlpool, I was told its under use and abuse and they wont pay for the repair. It is an electronic component because of the pantry door. I asked to speak with a supervisor who would only apologize... I asked for the phone number to Corporate and was told there is no number, no email, just a street address to send a letter. How 1950s of them. Owned fridge for 4 months paid for the extended warranty and now I can pay $200 plus or look at a cracked shelf.

Front load is terrible. Doesnt wring clothes thoroughly. Runs for 1 hour on fastest cycle. A HUGE WASTE OF ENERGY! NOT A GOOD MACHINE!!! Our clothes are wet always after the spin cycle. It also doesnt do small throw rugs. Awful!

I am getting numerous F1 codes on my Whirlpool Cabrio washing machine, Model #WTW6600SW2. By doing thorough research on this issue I can see the problem is in a known defective control board (part #W10130544). This part has even been replaced by Whirlpool with a new control board costing around $300 for just the part. After calling for repair service, two people (1 agent and 1 supervisor) refused to acknowledge any known issues with this part and further refused to any type of repair or replacement of the part. It is impossible for anyone in that position to not have knowledge of this problem. Simply look on the internet for a countless number of people with this very same complaint. Even though my washer is eight years old it has had very little use. There are only two grown adults in this household and the machine has never been abused or overused. It still looks new. Whirlpool should be honest and responsible when dealing with this type of problem. They should agree to pay for the part and repair service... at the very least they should agree to pay for the part.

I purchased cash for our new house and we notice a couple of times the freezer would start to thaw and the light bulb would freeze up. It has been ok for a while now.

I purchased a Cabrio top-loading high efficiency low water washer thinking I was doing something for the environment by saving on water and electricity. After about a month, I noticed that my clothes especially those with stretchable fabric were getting larger. My husband kept telling me I was imagining it. Then the clothes would get all tangled especially the pants with ties on the waistband. At the end of the cycle, the clothes are stuck on the sides of the washer and I have to pull them apart. Even after drying, I have to iron everything even my pillowcases which look like they have shrunk they are so wrinkled. I recently bought some 100% cotton outfits and they are even more wrinkled and are starting to lose their shape. I am now noticing that the stains on the clothing are not coming out even when I use a spot remover and put them through a second time.Now I started to notice an odor coming from the machine and my towels and wash clothes have a sour smell. I paid $600 for this machine and after reading the reviews, I just want to replace it. I am now waiting for it to break down. My husband kept insisting I must be doing something wrong. When it goes into the spin cycle, it bounces all around and I have to push it back in place when it is done. I do not think the clothes are getting rinsed enough so now I put them through a second rinse and always put it on low spin. It doesnt see to matter, it sounds like a rocket ready to take off. Is it even worth it to go back to Lowes where I buy all my appliances?

Bought this washer 3 months ago. Absolutely hate it! Leaves white film on my clothes. Have to run all washes through a quick wash to get the film off. Hammers the water through the pipes, causing the fittings to come lose and leak! The spin cycle practically dries the clothes leaving them so wrinkled that I have to dry them longer to get the wrinkles out. Waste of my time and MONEY!

My oven was 11 months old when I tried to use the self-clean cycle for the first time. 2 hours into the 4 hour cycle, the oven completely shut down, door locked shut and no lights on the control panel. The repair tech came out on a warranty repair call (no charge), explained that Whirlpool does not use a thermal protector rated for a self-cleaning oven and that it blows every time. He then proceeded to replace it with the same thing because he is only allowed to put in the recommended part, which is not rated for the high temp cleaning cycle. So the oven is usable, but not the self-clean. Since I am at the end of the 1 yr warranty period, even if I were able to get Whirlpool to replace the oven (ha!) there would be no warranty because I only get the original time limit. So if I had a new oven and it blew out, it would not be under warranty for fix/replace. The repair tech said this is a COMMON problem with Whirlpool self-clean.

I have a double door refrigerator with a bottom freezer. It is slightly over 2 years old and has been in use for only 7 months of that time. We just got off the phone with Whirlpool service. They will cover the cost of the control panel and defrost control. The other one I paid to replace was only one month old and it failed again. In the time between that I had to have an Icing kit put in as the Ice maker was causing ice to form inside the back wall of the refrigerator. My first call to Whirlpool was very unsatisfactory. I ended up paying for the part and the service call. The second call was about the ice-maker and they were aware of the problem and sent me a repair kit for the problem. I still had to pay for repair service. So far I have paid $561.62 for their defective parts and service calls. This time my wife called (while I was taking my frozen foods to my neighbors freezer for the second time) and went through 3 people before being told the part was still under warranty and they will send a new one. When we pushed for proper service we got it. We should never have had to go through all this. We also lost over $300.00 of frozen foods. Never buy a Whirlpool refrigerator!!!

We bought our Whirlpool Cabrio Platinum top-loading high efficiency machine Model #WTW8000BWG in Feb. 2015. It cleans well, and is easy to select water temp, spin speed, etc. It's simple to load, but because I am short, I have difficulty reaching stuff at the bottom of the tub. A stool is needed. LOL. In the 5 years that I have owned it, I have not needed any kind of service to be done on it. Very reliable. I have had Whirlpool washers and dryers before and my success with them is why I purchased the set I have now. And so far, so good. Highly recommend.

We bought our washer (Whirlpool Cabrio) from a rent to own company about 2 years ago, and finally got it paid off. About a week ago, the lid started sticking when it was done washing. I went to open it last night to start some laundry, and it BROKE. Now theres a piece stuck in the bottom part of the lock, and the washer wont start. Anyone else have this issue?

From the very beginning the washing machine did not clean the load. It doesnt even get the load completely wet. The best you can hope for is to utilize lots of fabric softeners to at the least make your clothes smell clean because they surely wont be. Dont even get me started on the load lock feature because it serves no purpose other than to drive you batty. When your 15 year old son offers to give you money to buy a new washer after owning the one you just bought there is nothing I could say more profound than that. How Whirlpool stays in business befuddles the mind.

Bought a standard 18 cubic foot top mount Whirlpool when moving into my first apt. The refrigerator cost a little over $500.00, is spacious and energy efficient. No ice and water in doors and no chip boards for any controls but still working perfectly. It is now 30 years old and never even serviced. When buying appliances get basic, do the job units and nothing with chip boards. They are still sold today and the fridge I have costs less now.

This is the worst product (Whirlpool Cabrio Washer) I have ever purchased. I paid $999 for it new. I had to have it repaired at the cost of $500 at just two years old. My sister bought and had the exact same repair needed. I used to trust Whirlpool but not anymore. I wont buy Maytag either since it is a Whirlpool product as well.

Had kitchen remodeled and purchased this microwave. Now after three years the door cracked in several places and now it will not heat food. Now we will have to replace this mess. Never buy any Whirlpool appliances again!

Water pools at bottom of freezer and onto floor. Has been repaired twice, but still leaks.

We just remodeled our kitchen and bought a Whirlpool kitchen suite in May of 2016. The refrigerator is absolutely terrible. I have had a repairman come out and fix the same repair/problem 5 times, a sheet of ice forms beneath the vegetable drawer (We have only owned the refrigerator for 5 months). Each time the repair person has come out it costs me a day of work due to having to wait all day for the repair service that Whirlpool hires out, well be there between 9am and 4pm. This morning I decided to check to see if the sheet of ice is forming again, it is. So I call Whirlpool again.Again, I call Whirlpool and ask if I can just get a new unit; 5 repairs in 5 months on a brand new refrigerator. The reply I get from Whirlpool is always well send someone out to fix it. The unit has to be deemed irreparable or a part has to be replaced multiple times. No parts are being replaced... no one knows how to fix it. I dont understand why a large company like Whirlpool would want people to write bad reviews for their products and customer service. Im extremely irritated with how I have been treated. I just want a refrigerator that works!! DO NOT BUY A WHIRLPOOL REFRIGERATOR!!

I wish I could give negative stars! My Cabrio Model #WTW6600SG2 sounds like a jet airplane on the spin cycle (this started 2 months ago). Now, Im getting the UL error, its not an an uneven load!

I have a double door bottom freezer refrigerator manufactured by whirlpool. It is less than 2 years old and is an absolute piece of garbage! In less than a year the noise started, then the freezer became a refrigerator and my frozen stuff melted. I had a local technician come in and he fixed it but he indicated that the fix would not likely correct the problem. Sure enough, about 6 months later the same problem started all over again. Nowadays one is never sure where a product is manufactured. However, if Whirlpool had their products made by chimpanzees in the jungle they would be better than the pieces of trash they are now selling!

I purchased a Whirlpool Cabrio just over a year ago. The washing machine does not clean clothes! While under warranty, a service tech came out to look at it. After hearing the problem, he replied that it was a common complaint and that he could not fix the machine because the problem was that it is so poorly made that it simply does not work. His recommendation was to come to terms with the loss of a thousand dollars as Whirlpool would not rectify the problem.Whirlpool really showed their true colors when they refused to cover the repair tech visit. Whirlpool supervisor Kitty explained to me that customer advice was not covered under warranty and that we would have to pay the bill. Highlights of her argument were that we should just rinse the clothes multiple times and they would eventually get clean. She also mentioned that if the machine really did not work as described, we should have complained sooner even though it was still under the one-year warranty. Whirlpool will sell you junk backed with horrible customer service. Beware!

Whirlpool microwave came with my new condo, and its as aesthetically pleasing as it is functional. Very easy to use, sounds are not annoying (as my last microwave was) and heats food quickly and evenly, as needed.

We got the convection oven. It has no element like the one we had before with the fan. It is useless. We have to upgrade the temperature to get what we want. Difficult to clean. It does not cook like it should. We do not like it, period. Those electronic controls are not doing their work. No more Whirlpool appliances. Problems with the noise of our dishwasher also.

Warning: Whirlpool water heaters are junk! Spent $553.00 for a high quality ( lmao ) water heater that had a 6 year warranty. Started leaking internally and rusted through, then rusted a hole in the bottom. 6 years and 3 months later they said you are S.O.L. Leak occurred well over 3 months ago, but they said it has to be reported before the 6 years. Do not waist your money on this junk!

I purchased my Whirlpool Cabrio H2Low from Sears 6 years ago. After numerous problems with clothes not getting clean (soap spots, stain transfers, etc) I learned the only setting I could use that actually cleaned was bulky with an extra rinse (so much for the energy efficiency). My first major repair was in the first year. Weve since had 3 more and the darn thing died again this morning. First the motherboard died and needed replacement, the drain pump failed, the door lock failed, and twice now it stopped spinning. At first I thought maybe I was just unlucky and bought a defective machine but repair sites are filled with reports of similar problems with these machines. I will never buy another Whirlpool product again.

Outstanding, however our location has a hard water rating and as such we have to use a deodorizer to balance this out. A wide range of variables which are a fit for my purposes. Interior dimensions and layout are more than perfect for my uses. This particular dishwasher is built in so blends aesthetically into the design of the kitchen seamlessly. The product has a drying system which successfully blows air over the top tray to eliminate wet areas within depressions of crockery, glass, and so forth, its excellent. There is also a light steam setting which removes tough deposits from surfaces.

I purchased a new Whirlpool Cabrio washer/dryer set 2 1/2 years ago (Jan. 2009). I have 4 kids and do lots of laundry. This is THE WORST appliance, namely washer, I have ever owned! I so wish I had researched this product more. I ditto everything that has been said about this washer. It tore up so many items of clothing, I lost count and does a horrible job of getting stains out. I contacted Whirlpool on several occasions only to be told that they would send a technician out to see if there was something wrong. The technician would report that the washer was working properly and Whirlpool would then tell me, sorry, we cant do anything about it. I asked them if a washer was supposed to clean your clothes and unravel them? Yes, it is supposed to clean them. Well, its not doing that. No, it is not supposed to unravel and destroy them but well, it IS doing that! Therefore, the washer is not working properly. Just because a technician can not physically find something wrong with it, doesnt mean it is a poor functioning washer. This company should better learn very soon that you must stand behind the QUALITY of your products or you will soon be out of business. I will never purchase Whirlpool products ever again nor would I recommend it to anyone!

Dont even consider a Cabrio top loading washer. Wastes your time, money and insults your intelligence. I never use the deep water cycle but boy the machine does! Ive had loads that have taken hours to finish on the quick setting! Thanks Whirlpool.

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

We purchased a brand new home with a brand new Whirlpool microwave in it. It was a combo, over the range/hood vent, model WMH1162XVB-0. Every now and again, sparks fly when preparing vegetables. Three times a repairman came to our home with no results. Each time, the problem persisted, with no improvement. On the first visit, the diagnosis was that we did not know how to properly use a microwave. It was noted that they gave us operating instructions and a personal tutorial to solve the problem.On the 2nd visit, we were instructed to buy a protective cover for our bowls when using the microwave. I asked if this would solve the problem, and was told no, but at least we wouldnt see it. This time, the random sparks happened in front of the repair man. He responded that it was the high iron content in the corn and peas that would ignite the sparks. Also, he said we needed to thaw everything before putting it in the microwave. Again, our issue was listed as consumer-use error and nothing was done.On the 3rd visit, we explained that we could not use the microwave on any setting higher than 70 for risking of sparks flying. We showed him the cover we were using, and the permanent marks being left by sparks. Again, the serviceman witnessed the sparks flying, even on thawed peas and corn that simply needed to be heated. He responded that by adjusting the power, and using the cover, we were obviously learning how to work the microwave and informed us that the next service call for this issue would be at our expense. There was nothing they would do for us, as the problem was our fault, not theirs. We explained that other neighbors with the same microwaves are not having this trouble, and we felt it was simply a faulty unit. He didnt seem to agree, nor care what we felt.I have been using microwaves daily for over 20 years. Our neighbors, having the same exact model, have had no issues at all. I know this is simply a faulty unit, and feel endangered each time I use the microwave. Whats even worse is the way Whirlpool has handled our situation. Our microwave is now 4 years old, and I have learned to rely on my toaster oven. When people visit, we have to caution them on the microwave. I will never buy any Whirlpool appliance for my home again. I do not trust the quality of their products or their service.

Just had the repairman at my house to repair my 2-year-old Whirlpool refrigerator Model GB2F4DXWS07 - he couldnt fix it. Just throw it away and get a new one. There is a blockage somewhere in the line, he suspects the lines were not cleaned before it was charged at the factory. Repairman said it was a typical 20-year-old refrigerator problem. Customer service was no help - Whirlpool live chat is currently unavailable. Lousy product with worse service. I will never buy another Whirlpool product.

We purchased a dishwasher for $650 and within a very short period of time, the upper rack was so squeaky that it was intolerable. Service guys came and replaced the rack and wheels and all was well until a few months passed and it happened again. At that point, it was outside of the warranty, so we called upon our extended warranty we bought through Whirlpool. Guess what? That warranty doesnt cover the racks. So they referred us back to Whirlpool. They told us we had to pay for it ourselves. After being treated like a ping pong ball several times, we ended up paying about $150 for labor for another guy to come out and replace the racks again. Whirlpool agreed to pay for the parts. A few months later, we again have a squeaky upper rack that is so loud it wakes people up in our house and its less than two years old at this point. Weve been sold a LEMON!! Just got off the phone with a supervisor at Whirlpool who said they cant do anything about it and wont acknowledge we have a lemon. When I told her I was going to take this as far as I need to to resolve it, even if we have to go to court, she laughed out loud at me. We will never again buy a Whirlpool product. Our LG appliances have been great however.

I purchased a Whirlpool Duet HE front end loading washing machine. Less than two years after purchase, the machines tub and bearings failed amounting to a repair bill of $1035.00. Fortunately for me, or so I thought, I purchased an extended warranty for the machine. However, even though the complaint department was aware of the failure, the amount of the repair and the fact that I declined repair and was opting for the $500 reimbursement option, I was told that the claim, as it was called, would take 2-3 business days to process and if I was awarded (his words) the reimbursement, I could only use this money on a new machine at a Sears store and not on any new, but previous year model, or at a Sears outlet. None of these things were related to me when they took my $214.00 for the warranty. In all, my original washing machine of 22 months will have cost me $1414.00. My new washing machine, if awarded one, will cost approximately $400. The total cost to wash clothes for 10 months will exceed $1,800.00. Do not purchase Whirlpool front end loaders because the drum bearings will break (that is why they exclude them from extended warranties) and do not buy extended warranties as Sears makes out in the end.

I have never had such a horrible experience in my life as I have with Whirlpool. Refrigerator ($2,500) broke within three months, and then broke again another two months later and hasn’t worked right since. They have the most horrible customer service, parts are on back order, I’ve had to throw away hundreds of dollars worth of food because everything keeps freezing but they do not care. Ice machine has been broken for over a month for the second time. They are the worst company I’ve ever dealt with. Buyer beware. Do not buy anything from this company. Their products are the worst and they have zero customer service. Good luck if you buy something and it breaks. You might as well just buy a completely new appliance.

I purchased a washer Type: 587-08, MOD: 1CWTW48004QO, Serial # C21920164 about two years ago. The appearance of the machine is in an excellent condition but its not working. The tub inside is slanted and makes a loud banging sound when rinsing. It is no longer in warranty. All my appliances are Whirlpool brand because my mom has items that are still 15years and over. This machine that I purchased did not even give me a quarter of that. The prices of these items are expensive and increasing all the time but the quality, durability and lifetime is diminishing at a faster rate. I am worried about all the other items I purchased: dryer, refrigerator, stove and microwave. I am most dissatisfied. I STRONGLY believe that this unfair and unlawful....I work hard and save up to buy these items to only get two years from it......Whirlpool please render some assistance!!!

About three months ago the freezer iced up. Tech showed up stating that the motherboard went out, needs to be replaced, had to wait 6 days for part to show. Was replaced. Two weeks later freezer iced up and refrigerator got hot, lost a lot of food. Again motherboard went out again, had to wait another six days. Part came in Tech replaced the motherboard and installed a heater defroster. Worked for 2 weeks and now the freezer is icing up again. What a pain in the ass.

Oven was purchased new from Home Depot. Right off, the top black glass surface got scratched. Not sure how it happened. Seems to scratch easily. Then, the oven temperature for baking was found to not hold consistent. While pre-heating the oven for 350 F, the temperature goes up to 375 F, then well into the baking time, can drop to 100 degrees less (275 F). Oven feature is called accu bake. It ruined the baking and seems to be anything but.

Purchased Whirlpool Washer Mod# WTW57ESV1 12/9/2011. Washers transmission blew on 1/20/2012. Requested Whirlpool replacement. No results. Will never purchase Whirlpool products again.

I have had this refrigerator for 23 months. The ice maker has been a continual problem. It overfills and water runs onto my hardwood floor. After four service calls for the ice maker, the defroster heater caught on fire and melted the interior wall of the freezer. Not sure if we fixed the ice maker since we had the fire four days after the last service call. My service rep declared the refrigerator unrepairable. Fortunately I had purchased an extended warranty and they refunded 85% of the purchase price after 2 years of use. Besides the ice maker problem and the fire, I also had trouble with food freezing in the refrigerator compartment. I dont recommend this model, but my repairman says that Whirlpool is as good as it gets.

This same problem occurred about a month later so I called Whirlpool. They sent out an entire new thermostat assembly which took me about an hour to install. The hot water heater has worked correctly ever since.

I purchased a Whirlpool washer, dryer and dishwasher in 2004. The dryer and washer paint is peeling off the appliance and is rusting underneath. The dishwasher has never dried the dishes appropriately, it takes a few days to completely dry the dishes. I have lodged this complaint with customer service, also. I have always purchased Whirlpool, but I will never again nor will anyone in my family. I feel that Whirlpool should at least look into the problems and not just verbally apologize. Janice **

I have to say I am taking the time to write a review for my Whirlpool Cabrio Washing Machine since Ive never been this dissatisfied with a product. Every time I wash my brand new expensive black dress pants, I have resulting white marks all over! Im so upset! I washed one load three times with no soap at all just to remove the marks present! At this point, I will never buy another Whirlpool product. =(

I bought this washer (Whirlpool Cabrio) about 4 years ago. A year or so later, it started leaking; based on reading the troubleshooting guide we found that this was because the feet would continually get out of balance. After painstakingly re-leveling the washer every 6 months or so the washer now consistently leaks - even though its balanced/level! $508 to repair a machine I paid $787 for. No thanks. I agree too with the other reports that it doesnt get clothes clean. I just figured this was a feature those of us got for trying to be energy efficient.

Whirlpool side by side refrigerator Gold series - I smelled something electrical burning and noticed black smoke billowing out of the back of the refrigerator. I pulled the refrigerator out and unplugged it. I took off the backing and saw a little white box that was on fire. When I unplugged it, the fire went out. I plugged the refrigerator in again and it went up in flames again. This could have been a lot worse. My smoke detector did not go off. It was 12:30 am and was getting ready for bed. If it had been an hour or so, Im afraid this could have ended a lot worse than a fridge full of groceries gone bad. I googled refrigerators catching fire. There are at least five videos with the same problems which lead me to believe there are several more out there. Why hasnt this been recalled?

Originally, I loved my machine. At the one year mark, my washing machine began a f51 error code. I looked it up and it had a recall. The entire board had to be replaced. Now, I keep getting a ul code and it will not quit. Also, the inside of the top is rusting out so badly that chunks of rust fall into the washing machine and stain my clothes. I wish Whirlpool would fix these common errors. I see many other people complaining online that the same thing is happening over and over.

A Whirlpool hot water heater in an apartment I own would not stay lit. A plumber came to service and told me I needed a part from Whirlpool and that no one in town carried them. I called Whirlpool and after providing all information about the unit, she informed me that she would not send me the part because the serial number was not registered in my name. I explained to her that I purchased the building and did not install the water heater that a prior owner had installed it. All I wanted was a repair part. The Whirlpool rep refused to sell me a part unless I could provide a bill of sale where I purchased the tank. The part cost $41 which I was more than happy to pay for regardless of any warranty coverage. I have an obligation to provide services to my tenants. Being unable to repair the tank for a problem which appears to be commonplace for this brand, I had to replace with a new tank at a cost of $1380.00.

To start with, the ice maker drips non-stop. I have to check it several times a day to make sure its not puddling up and running my hardwood floor. Because of the continuous that, drip, freeze cycle, it creates an ice dam around the rubber boot between the ice maker and ice bin....which they located in the door where there is inadequate cold, so the cubes melt, making even more of a mess, causing it to be unable to dispense them because it is one big mass... oh and that creates an ice dam also, so on top of replacing a torn boot a couple times a year I have to chisel out the ice bucket and defrost it once a week.Want more? The ice tastes horrible. I have no idea why. It didnt in my last refrigerator. The Tap water tastes fine, I disconnected the line running in to the ice maker and tried the water from there and its fine. So somewhere in the ice maker, something is wrong. There is more. The unit is a year old and now inside the refrigerator it smells like gamey shrimp. I have no shrimp in the freezer, fridge, not have I. I dont store anything in poor sealing containers, nothing has spilled, I removed all drawers, panels, shelves and scrubbed the whole inside with bleach/water. I changed every filter, checked the drip pan (clean), and still half-rotten shrimp smell.My last refrigerator was an Amana from 1986. I bought it used in 93 and owned it until I got this Whirlpool. Never had a problem with it. I have had non-stop problems with this over-priced Whirlpool and I guarantee it is the LAST Whirlpool product I will ever own.

We purchased Whirlpool Gold Accubake, double ovens (gas) in 2005. Since then, we have experienced identical failures (8 to date) during the self-cleaning cycle in which the high temperature burns out the thermal fuse of the ovens. This requires two Sears technicians to repair the unit (it requires two technicians to pull the oven out as the fuse location is in the back of the unit) and leaves us without use of both ovens for approximately 2 weeks (scheduling parts delivery and technicians through Sears home repair is not an expedient process).After checking other consumer product websites, it has become clear to me that there is a known design defect with these ovens in which the thermal fuse is not adequately insulated from the high temperatures during self clean; it therefore trips and burns out during the self-clean cycle. While not having access to ovens for about two weeks/year on average may sound acceptable to Sears, the reality is that the problem has escalated in frequency since purchase. In 2013, we are going on our third repair of the same problem (that makes 6 weeks of non-usable oven time in one year) and Sears will not consider replacing the unit, despite: 1) our obvious dissatisfaction with a lemon unit, 2) a well documented history of the defect with this particular Whirlpool oven and 3) an ongoing and escalating repair cost to Sears (it is under their extended warranty so the repair cost is on them although we did pay for this service up front on our appliances).I would stay away from not only Whirlpool appliances but also Sears as there doesnt seem to be any regard for the customer experience and taking care of a product problem (the right way) with a known defect. Sears has an opportunity to make this problem go away quite easily and retain a customer - fix the problem permanently or just replace the defective unit. Unfortunately, my experience to date with Sears standing behind the products they sell provides me with little confidence that either will happen.

I purchased a Whirlpool front loader as well as an extended warranty. The machine worked well for about a year and a half until i noticed rust patches beginning to form on the front of the machine. We contacted the retailer that we purchased it from and they suggested that we call the people that we had bought the warranty from. Unfortunately, the warranty does not cover rust, so we have to wait for it to rust out and just buy another one. It is only 2 and a half years old and is totally rusted across the front of the machine! It is extremely unsightly. This is the second Whirlpool washer that we have bought and the second one to rust out on us. I would never buy another Whirlpool appliance, and extended warranties are not worth the paper they are written on, let alone the amount that you pay for them!

I had purchased a microwave oven on 18 April 11 and they delivered it to me without accessories. As I was a first time user, I didnt have any idea that the accessories are available with the oven. However, when I came to know after 5 months, I asked them about it and they did not respond to me properly. Even when a Whirlpool engineer visited my residence, he did not ask for the accessories for the demo purpose.The warranty paper has not been filled out by the dealer or the engineer; it is still blank. I tried to put a complaint through the customer care number but they did not respond to me properly.

Your Whirlpool French Door model # WRF993F1FM is a piece of junk... Had the fridge less than a year and had to have repairman come and fix it twice already... Would never buy Whirlpool Product again. Builds up ice in the refrigerator and then loses of most of the food in it. Leaks the water right onto the kitchen floor...really pitiful to spend more than 2000 dollars for a fridge that is a piece of junk.

Got this refrigerator when I old one of 10 years through AHS home warranty. I asked for a similar one to the one we had. Surprisingly we received the Whirlpool which turns out to 5 times better than are old GE. Same height and width but deeper and with more compartments. We are extremely happy with it

In October 2009, we purchased a Whirlpool Cabrio topload washing machine for almost $900, because my wifes sister had a 1-year-old one and had been pleased. The Cabrio replaced a 3 1/2-year-old Maytag that died with a seized-up transmission. Maytag is also a Whirlpool product for those of you who do not know. We had issues at first with it going off balance but dealt with it. It was also taking 40+ minutes to do even a small load of laundry, but again, we dealt with it. Fast forward about 3 years, and we notice the machine is making really loud sounds during the spin cycle. I checked for any obvious issues but found none. The noise kept getting louder with each use. Finally, I called a repairman to check it out. His diagnosis was quick. The bearings were going bad in the machine, and he said it would eventually fail. He quoted me a price of between $400-$500 to repair because the job is very labor-intensive. I declined the repair but still had to pay him a trip charge. Then I checked with my wifes sister about hers, and she said hers had been making a very loud sound for several months but they were just ignoring it. I told her about the diagnosis of mine and advised her to tilt the machine back to look under it. Sure enough, there were oil stains under her machine, just like mine, indicating the bearings were failing. So we have 2 Cabrio machines, one 3 years old and the other 4 years old with the exact same problem. I called Whirlpool since I had registered the machine when I purchased it. They basically told me to go fly a kite since I had not purchased the extended warranty. They said I could attempt to repair it myself to save money, but they advised to have their repairman do the work. Well, no kidding. What a joke. They expect you to buy a $900 machine and have to replace it every 3 years. I am done with Whirlpool products. FYI, Kenmore products are also made by Whirlpool, so Sears is not an option. My wifes sister and we bought new GE washing machines, and both of us purchased the extended warranty this time. For $129 (5 years), its cheap, peace of mind. Whirlpool is crap. I would suggest never buying any of their products. I know we never will. Once they have your money, they dont care.

I purchased a WP side by side refrigerator and made sure I purchased an extended warranty. I paid the extended warranties faithfully each year since the initial purchase. In the last few weeks we had to call the phone number on the last WP extended warranty invoice and they sent a repairman. He said the refrigerator was un-repairable. The repairman gave my husband SR#** and a Cust. Service telephone #800-253-1301. I called and they gave me another SR#** and phone #866-931-7390 to call the following Friday. I called the number (Team Resolution Specialists) Friday 6/26/20 and was offered an amount that wouldnt even pay half of a refrigerator like that. They did not even offer to replace the refrigerator.The company where I work (for 20 years) sells Whirlpool appliances. We have purchased thousands and thousands of dollars of WP appliances. I work in Accounts Payable. I print a check for the appliances to pay for them promptly. I am so disappointed in Whirlpool. What has happened to Whirlpools quality of product and quality of service. I am so disappointed.

I love the look and performance of my Whirlpool Dishwasher. It could be a bit quieter, but overall I have no complaints. My washer was already installed in my home when I purchased it and I must say, it helps when the family gets together and you don't feel like washing the dishes. The dual chamber pod holder is great if you need to use and the heat function works wonderful. I don't have the problem of the left over water that a lot of dishwashers leave behind and no spots!

I got a new Whirlpool washing machine and dryer last year and Im very happy with both. I like the fact that it offers a quick cycle if you have a small load or need something quickly. If youre debating on what brand of washing machine you should buy I highly recommend Whirlpool or the other brands because Ive had really good luck with mine.

Have a warranty with them to get reimbursed for repairs for a year. Have had to use it twice now for the same part. Customer service told me itd take two weeks to get a certified repairman of their choosing to be reimbursed. Two weeks to go without a fridge is their solution and they have no other repairmen working. So I ask to speak to a supervisor and the representative tells me she wont transfer me out because thats the way it is. Paid out of pocket to get it fixed immediately instead of waiting.