We paid extra for a 10 year warranty on purchase from Airport Appliances. On delivery I commented that the plastic material used throughout the fridge was of very flimsy material and wobbly. In the first week the crisper drawer joint cracked to our amazement and they had to send another one from Whirlpool. In the 14th month after the Whirlpool warranty had expired, we found the pantry drawer lid/cover shattered by the door which shut on it because of no reasonable leeway provided in its design.On calling the special warranty people they said they only covered the compressor and parts and nothing else. Called Whirlpool who quoted $85.00 for the lid, plus S&H and taxes. Now we have an eyesore every time we open the fridge when we see the taped up cracked three foot pantry drawer lid. We badly regret giving away a 25 year old perfectly working Whirlpool Workhorse Fridge and buy this newer model which we will have to live with for a quarter of a century. I am 75 years old now. Never a Whirlpool again!

Whirlpool Dishwasher Model WDT7820PADMO was installed last October. Small parts began detaching themselves from the first day. Then machine leaked onto floor two weeks ago and I shut it down. As it was purchased from Sears, they and Whirlpool have batted responsibility for repairs back and forth until proof of extended warranty was supplied to Whirlpool. They then scheduled a repair job for a week later with an unqualified technician, who naturally refused the job. Upon callback, I was rescheduled for a day two weeks hence. As it turned out, the repairman would not be near my home on the appointment date. Luckily, I tried to move the appointment up, as the repair service said Whirlpool did not supply proof of the extended warranty. I saved five days waiting time by rescheduling, but have to supply proof of extended warranty yet again. All this for a dishwasher that takes three hours per load, and doesnt do a particularly good job of cleaning.

I am so unhappy and frustrated with this washer by far worst washer I have ever had!! Doesn’t wash clothes clean. Sometimes I have to wash things 2-3 times and then they aren’t necessarily clean. For what I had for this pair I really got ripped off!!!

I have just had one of the worst experiences with any appliance warranty repair service of my life. I rarely complain but strongly feel the company needs to make some changes. They have no repair folks less than 50 miles away from the dealer (and my home). Their refrigerator was sold to me with the understanding that such a service was available as part of the purchase price. Ha! The repairman referred wiggled out of the time assigned to him. Another repair referral will take weeks. The unit is a piece of junk and is malfunctioning in less than a year. When, and if, any repair person comes to my home they will find it in the garage with the rest of my junk.

We paid $6,000 over and above my homes purchase price for double ovens that are defective. Whirlpool will not address the problem! When you bake a pie or a turkey, the bottom and center are raw, and the top burns, because the bottom element is hidden under the bottom of the oven, instead of on top of the interior floor area of the oven. Whirlpools new design is defective! The service technician says the oven is performing as designed therefore there is a design defect! However, Whirlpool will not take any action, because the parts are not broken and they send us back to the extended service plan people. It is ridiculous for the consumer to be caught in the middle. Whirlpool does not want to stand by their product.The builder of our home, Coleman Homes in Middleton, ID, purchased the ovens from Whirlpool originally. Therefore Whirlpool says we are not the original purchaser of the product, Coleman Homes are, and Whirlpool cannot do anything because we did not buy the ovens directly from Whirlpool ourselves, Coleman Homes did. The Whirlpool Warranty (waste of money) says they cannot do anything because it is not a parts issue. Coleman Homes says they cannot do anything because the warranty was given to us when we purchased the home. Whirlpool needs to replace the hidden element with a true baking element so the ovens will bake properly!!! Model Number: WOD51EC0AS Serial Number: D52208658

I paid for an extended warranty. Dishwasher not functioning properly- it stops mid-cycle. Had a tech out twice who insisted nothing was wrong. Extended Warranty customer service refused to honor my claim. Will never buy another Whirlpool product again. And buy an extended warranty! SAVE YOUR MONEY!

All of sudden, this expensive microwave stopped heating. Called whirlpool, they said they will charge $300 to fix it and $540 to replace. So much after paying new piece of garbage in 2-3 years.

Bought wtw4800 washer brand new came with 1 yr. warranty. 19 months after buying plastic bearings went. 2 different technicians told me could not be repaired, junk. Washing machine less than 2 years old and can’t be repaired. Called Whirlpool. Told me they could do nothing to help me.

On 1/24/12, I replaced a 15 year old water heater that had started to leak after years of faithful service. The new Whirlpool unit heated water to a tepid level only, and that was obtainable only after running several faucets at a time, full bore. I used the product manual to trouble-shoot and was unable to find the problem, so I called Whirlpool customer service and was told that I would need to have a plumber come and and inspect the plumbing before a technician could be sent to check the water heater. I was not very happy about that, but complied. The next day, a plumber inspected the lines and fittings, tested the pressure and agreed that the problem was likely a faulty water heater. That cost me $95.00. I called Whirlpool again. This time, I was told that I should have had the plumber call Whirlpool while he was still at my home! The customer service representative agreed to authorize a service call, and I was given the phone numbers of three companies to choose from. Apparently, I chose wrong. The plumber seemed experienced and was very friendly. He was at our home for about 40 minutes, made a cursory inspection and said the problem did indeed seem to be with the unit, and he would return to his office to contact Whirlpool and arrange for a replacement unit and he would call back. Tellingly, I realize in retrospect, he did not give me a receipt. After several hours, I called the company and was told Whirlpool had not yet called them, and if I did not hear from them soon, I should call Whirlpool myself. This seemed reasonable to me, and I did so, at which point I realized I had been lied to from the start. The Whirlpool representative said that the service technician stated that he had run an isolation test, obtained hot water from the water heater, advised the homeowner (me) that the problem was in the plumbing, and I possibly had crossed lines. She also told me that the technician had said that he had difficulty making the homeowner understand what he was trying to explain. A complete and utter falsehood. I asked her how an isolation test was carried out, and that I would call the plumber to see what was going on, as this was not what we had been told. I was livid and called the plumbing company back just in case there was some honest mistake. Of course, there wasnt. I would like Whirlpool to be made aware that the company that they contract with is disreputable and has a history of deceitful practices. I found many negative reviews, and in fact the sort of treatment I received seems to be their modus operandi, no receipt, never a call back, assure the customer their problem will be covered under warranty, misrepresent the the service performed. The reason I add this last statement is that at no time was the new water heater disconnected, drained, refilled and allowed to return to operating temperature; the so-called isolation test a process which Whirlpool told me takes about two hours. This test did not take place. I previously stated that the technician was only at our home for forty minutes. There was no test of water temperature. I have since replaced my water heater with another brand--it works fine and there were no plumbing problems! I thought the name Whirlpool meant something. I have owned quite a few Whirlpool appliances over the years, in fact my new washing machine is Whirlpool. But I am definitely disinclined to purchase this brand again. I am so disappointed with the service I received from Whirlpool, a huge waste of time and money, and I am out $95.00 for nothing. I think Whirlpool should reimburse me for this, as the original (honest) plumber was correct. My water heater was defective and should have been replaced at that time. If it had been, you would probably still have a customer.

The washing machine (WFS10055CD) was working fine until two months after the warranty period...It worked the night before, but in the morning, there were no lights. I emailed Whirlpool, but I received no reply. So, I called their number to ask if they would honor their faulty product JUST out of warranty...They wouldnt accept this...I live in an area with no service agents for them so I would also require freight costs of 1,000 km away...I have had an electrician examine the unit to find it may be the control panel/mother board...seems funny many issues with Whirlpool machines JUST out of warranty!!!

I purchased a Whirlpool Gold French door with the bottom freezer in October 2013. I had one repair done while it was still under the 1 year warranty, but by the time it was 18 months old, it began leaking refrigerant. I was told by the technician that the cost to repair it would be more than the value of the refrigerator, and the chances of the repair lasting more than 6 months were minimal. I had to buy a brand new refrigerator (not a whirlpool this time). I contacted Whirlpool customer service but they were non-sympathetic. Do Not Buy Whirlpool Products - Poor quality and high prices.

I have had the same lid problem with our washer. New in 2010. The lid just broke in the same place for the 3rd time! Called Whirlpool customer service. Yes they can find my account. No, they dont have a record of this happening to this washer before. Even though I called them and got the lids through them two other times!!! But they will be happy to send me a new lid for $260!!! Also love the fact that they dont acknowledge the lid is a problem. Time to find a new washer that isnt Whirlpool!!

I have had my Maytag (Whirlpool) Centennial Commercial machine for 10 years and it has not required any repairs or have given me any issues. I love the water level sensor that doesnt require me to select a load size. I would highly recommend the Whirlpool brand to consumers.

After 16 months the Whirlpool refrigerator Model number: #WRT311SZDW00 goes out. While trying to use extended warranty Whirlpool states it will be 4 to 6 week before a technician can come out. YES- Weeks not days. Now Whirlpool states they are unable to find a technician in my area and in order to get it fixed I will need to hire the tech and seek reimbursement from them for the repair. However prior to the repair they will need to approve the repair. In the mean time I am renting a refrigerator at my cost. They lost a customer for life!!! Question- What is the purpose of the warranty? Model number: #WRT311SZDW00

Reliability. I have bought Whirlpool used and new and they have been the best washers that last so much longer than other brands. They also have more than enough settings to truly take care of everything in your home that can be washed.

WTW5640X The machine is tearing up clothes of many including mine. I gave them the benefit of the doubt and thought I had over-loaded the machine. Not so. There has been nothing run through the machine other than clothes and bedding. When I called for service 1 1/2 months after warranty is out of date I am told I can have a service call including parts and labor and another year warranty for almost $400. If it werent for the numerous reports online of the machine doing the same to others I might have gone for it. Shame on you Whirlpool. Are you the next GM?

I have used Whirlpool products for over 30 yrs. This is the worst made product I have ever purchased. The ice maker doesnt produce very much ice. The cold water on door isnt cold. There is too much wasted space in freezer and refrig. side. You cannot get anyone to call you back to call for help. I contacted Whirlpool over a month ago. No return call yet. Consumers beware!! Model no. WSF26C3EXF01.

Less than 2 years after we purchased our whirlpool dishwasher, the rack started to rust. Now the tines are so soft they fall off. The last time we bought a dishwasher the Same thing happened, but after 15 years! They dont even have an option for that to be under warranty so it tells me they dont stand by their product. I will never buy whirlpool again.

Product number 0733318 Terrible water heater - Check valve went after 2 years. Replacement has to be shipped from TN. $30 to next day it or else I can take cold showers for a week. Warranty does not cover shipping or installation. My opinion, buy puts on WHR. Absolutely crappy product.

We purchased a new Whirlpool dishwasher in June of 2014. By February 2015 the racks were rusting. I called loses warranty and they referred me to Whirlpool since it was still under a year old and covered by the manufacturer warranty. They said no problem and would have new ones sent out. Three months later I still did not get them. I called them back and they said that they were not covering them due to rust being normal. This is the absolute worst customer service and it says a lot about how Whirlpool stands behind their products.

I have a portable dishwasher. It does not dry the dishes when cycle is completed. I have to either leave the door open or take them out and towel dry them.

Whirlpool Platinum Cabrio Washer wtw8240 - Ive owned this washer for two years. Worst two years of my life. Its leaked since day one. They have attempted to repair the leaking on 5 different repair visits (told me the nozzle that puts the water in the tub doesnt stop in time and it overflows on my floor). Finally it seemed to be somewhat fixed and then it started to sound like a freight train coming through my house. They determined the bearings were worn on my tub and had to replace the whole tub unit. Seven visits. I got one month out of it and it’s leaking again. I am now out of the extended warranty I purchased. This is ridiculous. Isnt there a lemon law on appliances? I know if a dealer attempts 4 or more repairs on your car for the same problem unsuccessfully, it qualifies for the lemon law. $800 for a washing machine that dumps water all over my floor and no one can seem to fix it. Well Im done, Whirlpool. Next time I will purchase a plain washer with no bells or whistles and it wont be made by Whirlpool!

Purchased Whirlpool free standing smooth top range at Sears Outlet (scratch & dent) in Columbus, OH on December 8, 2012 for a rental property. On May 18, 2014, tenant said she turned the oven on to preheat and turned on one of the front burners. She said she was at the sink preparing food and heard a loud noise; turned around and there were flames coming from the top of the stove. This didnt sound logical so I called fire department and spoke with one of the firemen. He said there was no evidence of anything in the oven or on top of the stove. Tenant said only thing she noticed is that there was a clicking noise coming from the stove a few days prior. After reading all of these complaints, I dont think I will buy another smooth top Whirlpool electric range. Luckily no one was hurt.

We purchased the Whirlpool washer less than a year ago and are now having the 4th transmission put into it. We are also having the 3rd timer put into it. We purchased this from Sears and bought the extended warranty (thank God). One of the times the technician ordered the parts to repair the machine. The service center sent the wrong parts and we had to wait an additional week for the correct parts to arrive. The 3rd transmission they installed lasted a week before it leaked gear oil all over our floor. When you do get a service call scheduled it will get rescheduled to a later date. This happened twice. They also cancelled the service call once before they fixed the machine. If I could give a zero star for this I would. DO YOURSELF A FAVOR AND DO NOT BUY A WHIRLPOOL WASHER AND DO NOT I REPEAT DO NOT GO TO SEARS FOR ANYTHING. Worst company to business with. I will say this that the service guy that comes out to do the work is a good guy. He stayed until almost 9:00 pm on one of the service calls. Hes been here so many times our dog knows him and doesnt bark at him anymore.

The Whirlpool microwave has been very reliable and efficient. I like its multiple functions, from heating up leftovers to defrosting meat and poultry, baking potatoes. All the functions are easy to use.

Whirlpool microwave model # gh4184xsb1 handle is falling apart. I have replaced the hood vent twice and the entire door once and now, its the same problem again. The plastic becomes brittle over a year to two years of use and falls apart. Whirlpool will only stand by their one year warranty, and is not concerned about a problem that many of its customers are having. I have read many complaints on the web about this same problem. My wife and I have decided never to purchase Whirlpool products again.

I have a gas range Model WFG540HOESO Airlift self clean. When anyone reaches across or leans against the range, ever so slightly, the knobs turn and gas is released. It is EXTREMELY dangerous. The Airlift self clean has never worked. When the repairman contacted the technicians at Whirlpool, they told him that there was nothing they could do. In other words, I am stuck with an oven that will not self clean. The water in the bottom does not even come to a boil.

The American Standard 95% 2 stage variable furnace is by far my favorite furnace to install. I know exactly what to expect from this furnace and I have had zero factory issues with this model. Outside of making a few sheet metal transitions this American Standard standard 95% furnace was very easy to install as well. And like the 2 stage variable … no factory issues.

I bought a new washer thinking I was upgrading. Wrong!! Well the new so called technology they put into these machines is overrated. They took a good thing and instead of advancing they have took two step backwards in time. I wish I had kept the old washer I had. I think I would rather use an old time wringer washer my great grandmother used. They are probably faster by hand. This new Whirlpool grabs every string on my hoodies and twist my clothes so tight in knots. I cant even remove my clothes until I fight and get mad enough to write a review. Whats up with these new washers?? Get rid of the slots on the Agitator!!

Whirlpool refrigerator Model #GX5FHDXVY010, freezer on bottom. Ice maker broke within six months of purchase. Made loud noises, would not function to freeze ice. Turned waterline off and now use ice trays like the old days. Shortly thereafter, second unrelated problem started. Drain line started backing up and runs into the bottom of the freezer floor where it freezes into a thin sheet of ice, and then runs onto the kitchen floor. Have had the line cleaned out over and over again. Have been buying fridges for 50 yrs. and have never had this problem. Whirlpool says call a repairman and pay to have it fixed, but it happens over and over again. Whirlpool should come up with a permanent fix and pay to have it fixed. Based on the numerous complaints of this problem, this model needs a recall now.

It works extremely well. My wife and I have had it for several several years and no problems with it and it cleans the dishes very well. We really like the silverware holder. The right size for a family. Recommend it to anyone.

I bought a portable dishwasher on 6/29/15. It didnt clean well, didnt drain properly. (I followed guidelines from the USER INFORMATION and used rinse). I called a plumber to clean out my pipes. My dishes were still dirty. I purchased an entire soft water system from Culligan. My dishes were still dirty. I called Whirlpool and Pacific Sales where I bought the machine, and got no assistance. On 10/2014 I spent $263.50 to repair and replace parts so the machine would drain. Sometime in January of 2015 it stopped draining again. I just got off the phone with Whirlpool who will not take any responsibility for this lemon. You offered me a policy to purchase for over $200!!! You want me to spend MORE money on a machine that never worked right???? How is that help? How is that standing behind your product? Then there was some lame offer to pay for parts, ONLY if I used your extremely expensive repair people and pay for labor, and $139 just to show up at my door. I asked who I can write to or talk to about this and was told by Sherri that there was no one to talk to but her. Really? Give me a reason to ever consider a Whirlpool product and to not slam Whirlpool whenever someones considering it.

We purchased a stainless steel refrigerator thinking Whirlpool stood behind their product. Within days, the shelving on the door and meat bins and vegetable bins literally started chipping away and cracking. I have over a thousand dollars product held together by glue and duct tape so I can use my refrigerator. Neither Lowes or Whirlpool wanted to back their product. But it seemed they wanted to make a sale only on replacement parts... Now today I have learned my ice maker drum has chipped away... Thankful no one swallowed the plastic. We will never buy Whirlpool or recommend to our friends again.

The fridge had been leaking just a little for a while until the leak picked up and left a puddle. Turns out this plastic tube connector cracked. Seems a very poorly designed fit that caused the bend in the plastic to rupture. Now the whole tube and what I think is the water inlet valve will need to be replaced.

We have had this Whirlpool Duet WFW9150 washer for 7 years, doing 2-4 loads a week. Overall we are quite satisfied with it. A few complaints: We are on a well, and so get the odd bit of crud in the water. The machine has filters on the inlet lines, but you must pull it out from the wall to get at them. The filters are hard to remove. If something goes wrong--power blip, or sensor something, you have to restart the cycle. There is no way to continue from where you left off. There are features I wish it had: Rinse with warm or hot water, a spin only cycle, And Im in a hurry and it isnt very dirty cycle (Shortest cycle is almost 2 hours). Whirlpool doesnt have a service center for our area. If we need repair we need to take it into town. This is inconvenient.

Sears, Whirlpool Cabrio Platinum washer and dryer purchased spring of 2013. I thought this would be a good combination to purchase quality appliances that would last for years. NOT! These machines are used by my wife and I only. Washer: Bearings go out. Repair: Replace tub and bearings. Quote: These things arent made to last more than about two or three years. Another quote. Do you notice that your clothes arent getting dry? Yes. Yeah well, you have to use the timed dry setting because the regular setting shuts off as soon as it senses one piece of clothes is dry and leaves the rest of your clothes damp. DO NOT BUY.

Broke within a year, company wouldnt back its product. Went out for another range, chose a different brand. Make sure you know the companys policy in case of breakdown. Sometimes, even though it might be an off brand, might turn out to be the option. Think outside your norm, listen to employee, other consumers. Just because its on sale doesnt mean it actually does its job.

Problem of refrigerator is working good for a few days, then the freezer is all melted down for a few days, then back to working good again. Model: FD2560HES. Serviced on and by: 7/16/2015 - ** - told me the controller board is bad, need to order part. 7/23/2015 - ** - replaced the controller board. Resulting same problem. NOTE, which means my old controller board is as good as the new one. 7/30/2015 - ** - opened the freezer, back of refrigerator, told me the compressor is no good, gave me an estimate of total cost $817.86. I did not accept the proposal, and I did not agree the compressor is no good. I called and scheduled for service after and scheduled to have service on 8/4/2015. Then got called from the office, said, Cant come on 8/4/2015 and told me I have to pay the $95.00 first visit. So I called and spoke to the manager, then scheduled for next service.8/13/2015 - ** - when he came, the refrigerator is working fine. He said, Cant diagnosis the refrigerator, told me to call for service when it is not working. He said the compressor is good. 8/15/2015, early morning the freezer is all melted. I called, been told cant service the same day. 8/17/2015 I called the office (1-888-717-9322), requested to talk to the manager, promised to call me back. By this date 8/28/2015, still no call back from the manager. They are located in Michigan. I was told the local office address is: 9582 Katella Ave., Anaheim, CA 92804.

I love my Whirlpool gas stove and oven. We opted for the convection feature as we are a family of 7 and often need multiple items in the oven. This was a very useful detail. I didnt know I needed that. I now cant go without!

I regret buying this washer. No complaint about the dryer but this washer has been the worst investment I have ever made. My clothes gets tangled up - seems like theyre not as clean as with my old washer which by the way I still have. I wanted a bigger set because I hated spending days off doing laundry but I spend as much time rewashing again and getting clothes untangled.

Whirlpool refrigerator - I purchased $6950.93 in Whirlpool products in one day last year at HH GREGG in Lexington, Ky. The refrigerator was purchased on that day September 18, 2012 and my kitchen wasnt going to be ready until December, but I wanted all items bought for measurements (specs) for the new kitchen designer. HH GREGG delivered to my garage October 26, 2012 because they couldnt hold any longer, but when we purchased that day they promised to hold till December when my kitchen would be finished. I have Proof from the kitchen installers the day they finished, December 28, 2012, was the day the appliances were installed. Well here I sit typing this letter on January 7, 2014 and my Whirlpool refrigerator is as of right now is in need of a compressor while losing approx $1000.00 in purchased food. In other words, approximately $900.00 in repair cost. Isnt Whirlpool a large enough company to stand behind its products when I paid $2599.00 for this refrigerator for at least one year from installation instead of purchase date? My fiancee has been trying to work out a solution with Whirlpool and the parts are on back order now. For at least two weeks we have been without a refrigerator and have two young children. Doesnt it show that the parts being on back order from Whirlpool, barely being a year old prove the defective product is being sold to the public daily? I plan on going further with this action due to the name Whirlpool all over my kitchen which disgusts me. Im going to write every columnist I can and do all I can with what little resources I have against this large company if no one helps us. This is absolutely an injustice against consumers...

We purchased a Whirlpool gas range for $600 in Aug 2015.. On May 2015 the range had an internal board failure (F2E0) and the panel does not control the oven or other features. We found out the part ranged from $350-$400!! Plus service installation! The one year warranty of course ran out but I think this is an outrage to sell an appliance that has such a poor electronic part. I have read a few similar complaints as this is also a Frigidaire model as well.

We are doing a kitchen remodel and I found the best price here. I was a little skeptical to order a range online, but I did go look at the exact range in the store and decided I would give it a try. I received email updates about the product and during delivery, I received 2 calls.... one to tell me approximately what time the range would be delivered and another when the driver was about 20 minutes away. All around good service.

March 1, 2016 I purchased a new Whirlpool dishwasher model WDF320PADW2. After just over 1 year of use, the unit quit. The pump only runs in the empty direction. It quit in the wash direction. Hums and smokes. This is not acceptable for a appliance to last just one month past warranty then totally quit.

Four years old and only used by a 2 family home. No kids overloading it. Probably wash 3 loads a week on average. After 4 years, it has started the grease flying out of the bottom and now leaking water. My appliance repair man told me to scrap it and buy a new one. The repair and the parts are too expensive and in the end it is still junk. I realize things wont last 30 years like they used to but can I get 7 years out of a major appliance?

Buy a new in a box dishwasher, it is not working, not a good customer services, I wait 1 week for a tech to come and fixed, and I will wait to tech to come back with parts to be fix. Company not replace the unit, I pay for something that is not working. Very frustrated for the time waste. 3 day off from work.

The felt drum gasket came off our 6 month old Whirlpool Cabrio dryer purchased through KB homes. When I contacted the helpline on the 16th of May I was promptly set up with an appointment on the 18th of May. On the 18th I called to confirm a time and the company that whirlpool subcontracts in San Antonio, said they had no appointment for that day and the soonest they could get out here was June 1. I contacted Whirlpool to let them know this wasnt acceptable and I received many apologies and I understand how you feels. I asked how is it you have one company in all of San Antonio to service our dryer? Again more apologies. Then I asked since when does only apologizing and saying, I understand your feeling, be the end all of your customer service? No reply to that so I called Sears who promptly had a repairman out to the tune of $200 bucks with my military discount. Never again Whirlpool.

I moved into an apartment in July 2010 after closing in May 2010. My microwave by Whirlpool stopped heating a few days after the one year warranty was over. This appliance was of April 2009 series. My builder doesnt take responsibility and Whirlpool asks for huge service visits and repair costs that leaves me with no choice but to replace, and that too with the same product. This will cost me about $600-700 including installation and warranty, etc. I strongly believe that consumers should be protected against such liabilities. I have to pay for the product, the removal of the faulty one, installation of the new one plus taxes, plus transportation etc., only because Whirlpool sold it and the builder bought it (they are also hand in hand with these suppliers and dont bother after occupancy). God save us from such eventualities and undesirable expenses which hurt. No one should buy such items.

My Whirlpool stove works really well, and it is self cleaning. I have had my present oven/stove combo now for 5 years and had not had one single mishap at all. I am so confident that you will like it I am personally recommending it. It bakes beautifully and if there is a spill or overflow in the oven I just press a button & it cleans itself!

Our fridge was delivered the 24th of Jan. We called on the 19th of June because the fridge stopped working. The 24th Capital Refrigeration came out and said he ordered the parts, they would likely be there on the on Fri. the 28th. On the 5th the parts werent in yet. On the 5th of July I called Whirlpool to find out whats going on and the parts were on backorder. They would expedite the parts. The parts came in the 12th. Our Whirlpool refrigerator was delivered on the 24 of Jan. It quit working on the 19th of June so we called Lowes. They hooked us up with Whirlpool. They sent a tech the 24th. He (Mike with Capital Refrigeration) left saying he ordered the parts and they would likely be in on that Friday the 28th. I call Lowes on Mon. the 1st. They hooked me up with Whirlpool and they said the parts were being shipped that day and should be to Capital Refrigeration on Fri. the 5th. I called on the 5th and now the parts are on backorder (they didnt know they didnt have the parts). So the parts came in on the 12th. Capital Refrigeration came out, installed all new circuit boards. That didnt work, still no fridge (he suggest replacing the fridge but Whirlpool says no). So he orders new parts. He comes out on the 17th and installed new parts (coils and stuff). It worked for 3 days and quit again, I lost my food again. I call Lowes again. They hook me up with Whirlpool. They say theyre sending a different company. On the 19th A1 Quality Appliance calls, set up appointment for 23rd. The come out and say they are ordering the parts on the 25th. They say that Whirlpool said parts would arrive Mon. the 29th. On the 30th A1 Quality said the parts arent in but they have us scheduled for Wed. the 31st. NO PARTS. I called whirlpool and now I find out again they dont even have the parts again (they dont know they dont have the parts). They are on backorder and in a week call them to see if they have found the parts yet.So at the end of a week (the 7th of Aug.) Whirlpool said to call and see if they found this part yet (maybe not). It will have been 7 weeks without a fridge that broke when in use less than 5 months. They have told us the parts would be here 3 times and then find out all these parts have been on backorder every time. The 1st repairman Mike at Capital Refrigeration advised to replace the unit but they are still dragging this out. They did send us $150 for the inconvenience (not for all the food we lost). It would appear it will be 2 months before we have a refrigerator again if we are lucky. Whirlpool is a very poor company that has misled us several times and are still doing so. We purchased their refrigerator, double stacked oven, microwave and dishwasher and are very sorry. They say they record the calls if there is any doubt about my facts.

Whirlpool Dishwasher model # WDT720PADB. Replaced an old Maytag that was 12 years old; cleaned great but finally the pump gave out. From the first day that we cleaned dishes with the new Whirlpool, the dishes were not as clean as the old Maytag and totally wet even when the heated dry cycle was on. Repeated calls to Whirlpool customer service and two technician visits and still the same results. We end up drying every load by hand. Now after 14 months (two months out of warranty) only the silverware wash jets are working with all other zones inoperative. This machine is a plastic piece of junk and all it takes is one look at the cheap construction and components to say that Whirlpool engineers are competing with the Chinese made brands. This boat anchor is going to the curb tonight! Never again will Whirlpool get my business!

It has been a great refrigerator that has lasted for years without repairs. As of today, it is a bit outdated but still functioning. I hope it doesnt break now that I praised it.

The home I bought a few years ago, had brand new Whirlpool appliances. The oven and range, work great, although it does take my oven seems like a long time to get to temperature. The size of the oven is great, has plenty of room to cook lots and/or large amounts. The range, works really good too. Its a glass top range. The glass is very durable, I find it does not scratch easily. Cleans up well by just using a good glass top cleaner. I do have one of the burners, does make a little noise if used but 4 years in, no issues out of the range or oven.

The washer constantly binds clothes around agitator. Truly a design flaw and it does not get clothes clean. So with a washer like this, I am forced to go to laundromat. Wished I would have paid 230.00 or so to have transmission fixed on old Kenmore. Truly dislike this substandard appliance.

2013 Whirlpool gold series stainless steel dishwasher, at that time it was their top of the line product, nice looking, stainless steel, stainless steel tub, very quiet. However this piece of junk does not stay fixed for more than a year, at best. I am a technician by trade albeit not on consumer appliances, I usually work on more complex multimillion dollar equipment; point being, I know my stuff.I have been throwing parts on this box like no tomorrow, Tub replaced, water director motor replaced, top railing replaced, small plastic pieces on top rack replaced. MTBF - Mean time before failure is 6-8 months and deteriorating over time. 2 issues are predominant symptoms of its failures, its either leaking or dishes dont get cleaned. I see the symptoms again and I am tired of fixing it so it going to the curb tomorrow. There is no way an expensive appliance like this (around 800$) can cost 100$ a year in parts to maintain (Note: parts only)... not to mind my labor and hassle ++ water damage to your cabinets. Stay away from Whirlpool and keep your sanity!

GW399LXUS range is Dangerous. Sheet metal cuts your fingers. In over 6 months, Whirlpool has failed miserably in fixing the problem. Bad replacement parts. Incomplete parts shipments. A dozen service calls. The local independent service companies are the only ones who have acted professionally. Other than the poor people who answer the complaint lines, nobody at Whirlpool seems to care. The product is poorly made and the product support is not competent. The range may have the features that we wanted, but who needs all this headache?

I love my Whirlpool Washing machine. Purchased it 2 yrs ago & have not had any issues. Its quiet, large capacity. Washes my clothes very clean. The various washing cycles makes it so convenient to wash as much or as little as I need on any occasion. I do recommend to anyone that you do the cleaning cycle on these new washers to ensure top performance when washing.

About five years ago, I purchased a top load Whirlpool Cabrio washer and matching dryer. For the past couple of years or so, this washer gets out of balance every spin cycle. It sounds like a mac truck running through my house. At this time, I do not have $300-$400 to buy a warranty when I feel that this problem is so widespread (via internet complaints) that Whirlpool should fix this problem. I replaced a perfectly working 13-year old Maytag washer simply because my dryer went out. I have contacted customer service with no results. I recommended this washer to my neighbor about a couple of years ago and now I am sorry I did. Little did I know that three years in there would have to be a repair. As you know, this isnt a bottom of the line cheap washer, therefore, I wouldnt expect it would be acting like one after this period of time. I asked Dave who at Whirlpool cared and basically, he had no answer. I told him that I would expect a company as large as Whirlpool to have people who have the job of searching the internet to see what people are saying about the company and if they did, they would know this was a problem with these washers and would initiate some sort of recall. This is such a bone of contention at my house that I wish the thing would just die so I had to go buy another (and trust me it wont be a Whirlpool). But rather, I get to listen to my washer thrust throughout my house every load I do.

I purchased Whirlpool Microwave/Convection Oven a little over a year ago. It needed repair four times and the latest repair debacle appears that it will take ~5-6 weeks to get it repaired if the part that comes in works. The microwave model number is GMH6185XVS1. I will never buy another Whirlpool appliance. I spoke with Whirlpool (not the extended warranty company to which I was referred), and they refused to help, period.The extended warranty company (although very nice), werent much help and will continue to attempt repairs until the price of the repair(s) exceeds the value of the microwave no matter how it inconveniences my household.

Handle needs smarter design. I purchased model #WRT311FZDM00 in November of 2015, didnt install in my new home till December. I am a single senior female, so there is little wear on the fridge, unlike a family of several people and with kids. The door handle actually broke just behind the screws that hold it in place, the plastic part of it broke into a couple of pieces. The cost to replace this handle is approximately $80, which is ridiculous in my opinion. Please start making things of quality materials instead of cheap plastic, especially at a stress point of a part. Even I know better than that. All 4 of my major kitchen appliances are Whirlpool, as well as my washer/dryer. I thought I was buying quality products. Hopefully things will hold up better with the other ones.

I purchased an expensive dishwasher made by Whirlpool and sold at Lowe’s. Immediately upon receiving the dishwasher I noticed a good size scratch. I had it serviced within one month of purchase because dishes were coming out dripping wet. Technician came out and told me I needed to add rinse aid. I had been using rinse aid, which I think is ridiculous to have to buy an additional bottle of something that’s not even cheap just so this thing dries dishes but moving on...Now it’s been 1.7 years and I’m having more problems. Top rack of dishwasher is broken and falls to the side every time you pull it out. The door to dishwasher also no longer has any spring. I take very good care of my things and this just unbelievable. I called Lowe’s they won’t help because it’s been more than a year! I guess Lowe’s can’t stand behind their merchandise for more than a year because they know they’re selling garbage. I called Whirlpool directly and was told they would come out and service my appliance for a minimum charge if $189! I have no words. I need to buy a stove in the next week and I assure you I will steer clear of Whirlpool. Like the title of my review I feel absolutely robbed.

I have a rental home and my residence, I have purchased a fridge for BOTH places. Within 1.5 years, both of the fridges shelving cracked. Customer service will not do anything to remedy this. It is a known issue with his model of appliance. There are numerous complaints and they DO NOT stand behind heir product. NEVER BUY WHIRLPOOL.

In Feb. 2014 we moved into a new Condo and bought all new kitchen appliances, MAKING one mistake, a Whirlpool side by side refrigerator, Model WRS322FDAM 01. It had to be ordered and was received by Lowes on March 10th. Letters from Whirlpool told me that their service warranty had ended as of 2/1/15 which predated our receipt of the fridge. It is a bit noisy with the ice maker, and when it fills up with water, you can hear it, and yes, the ice does fly a bit when you put it into your glass.The worst thing about this piece of junk, is how cheaply it is made. The materials used must have come from the rejected pile of parts. Its just my husband and I, no grandchildren/children and very little company. So, the fridge received average use and then within 6 months, one of the drawers cracked at the back. I tried to glue it back together myself because I was told that it was not a covered item??? My repair lasted a few months and then came apart entirely. When I removed the broken shelf I noticed something around the LED light on the liner in the back of the fridge. I pulled out the meat drawer and found a crack that began at the bottom of the light and had moved about 3 inches to the left, and another one that began at the right of the light and that was about 4 inches or so.Life intervened and when I looked again, the right side crack had split and deepened and it had now crossed over to the rounded edging connecting the back liner to the side liner. The left side crack had also moved further to the left, and is now approaching the side corner. I spoke with Whirlpool and they sent out a repair company who e-mailed a photo of the cracks to them from our home. The company response was that they would cover the crack with 482395 liner tape. - this was their idea of a repair.I then spoke with a Lowes representative who agreed to send another repair firm out. Well, they came today and when they spoke with Whirlpool, they were told to order an Epoxy kit (# 8212572) - this was their version of a repair. I spoke with a supervisor and told her that they were not repairing the liner, they were just placing a bandage on top of the crack. I compared it to owning a new car but having cracks in the dashboard. In this case the dealer would place tapes over the cracks instead of just replacing the dash. Neither response from Whirlpool was a repair. All they were doing was hiding their piece of garbage. She disagreed and would offer nothing further. I told her that I was going to bring this to the attention of any consumer group that I could, and might even see if a class action suit could be brought to bear as there were many other reports of cracked liners. We are totally disgusted with the product and its manufacturer. Whirlpool used to have a good reputation, but after this, it is now at the bottom of the garbage barrel.

Weve been in this house for almost 4 years so the dishwasher (Whirlpool WDT790SAYM) is no older than that, maybe even 2.5 since I think I got it home in my CX-5 which is 2.5 years old. Anyway, never really had a problem with it and we run ours maybe once a day or twice in a row every 3 days. Last night I remember running a load and this morning noticed the dishes were dirty but the inside of the tub looked clean. So I plop another pod in and tried to run it again and sat there and watched it. It filled up with water but then nothing. After 20 minutes I opened the door and steam came out so the heater element was working and there was water at the bottom. I tried various things but nothing. Canceling still works.So either I try to get this fixed, or buy a new one. This wasnt a cheap dishwasher either. My wife balked when I 1st bought it considering she thinks a $300 model is better than most of these $500+ models. Right now I cant argue with her since we just replaced an expensive Samsung washing machine that lasted maybe 5 years. Theres another review of this model on these forums and the person tried to get it repaired many times and it appears maybe the same thing is happening to us. I wont go down that road considering repairs like that exceed the cost of a new dishwasher.

I bought a new top loader Whirlpool washing machine. Water would not drain enough so that the clothes could be dried in the dryer. It does not have the thing in the middle that you put your clothes around. My clothes get tangled together all the time. A repair person came and said that I needed to load the clothes in a different way. Different from what the salesperson told me. Still tangled and still not dry enough to put in the dryer. I have to use the drain spin cycle every time!!! My dryer still takes 120 minutes to dry a load!!! Second repairman comes and tells me I need a new computer system and I will have to use the laundromat. A month later they tell me they cannot get the computer and will replace the machine which is still brand new. Bring new machine and my clothes still will no spin enough so that they are dry enough to put in the dryer!! So sick of this and will never buy another Whirlpool product again!!!

Bought a Whirlpool standing freezer EV161NZTQ 10/8/2013. Been fine to a week ago and meat was soft, not frozen and veggies on door soft. Dont hear compressor cycling on and off anymore. Still under warranty so well see what repairman says. Things just dont last anymore. Last Frigidaire freezer lasted 10 years but they werent rated good by consumer reports.

I bought a Whirlpool washer and drying matching set (model 6400sw3). I liked it because it was extra large without agitator in the middle. Ive had it for about 2-3 years and I have already replaced the drain pump, motor and barrens, it has cost me over 500.00. I thought now OK its working fine, but now its giving me a code every time I wash of LD. I am so fed up with this!! I should have bought a new washer but I felt as much as I put into it, I basically built a new one. And now this code comes up every time and I have to power it off. Im not sure if anyone else has had this problem but I just dont know what else could go wrong with this. I will never ever buy a piece of junk like this again!!

I placed a service call for a high pitch sound that emanates from our new Whirlpool refrigerator MD#WRF990SALM00. It is hardly perceptible although hurts my wife and Is ears. The technician was courteous and efficient although said that the sound was typical of this model. He did find another issue with condensation forming at the top and returned with the repair part in a timely manner. I placed another call to Whirlpool whom suggested that I order a different authorized service company to investigate although if the results of the call was that it is a typical sound of this model that there would be a service call charge. I will most likely order this service call in the future although I will wait to see if there are any similar issues that arise. If you experience the same problem with your Whirlpool Appliance please leave your experience. Thank you.

Purchased a Whirlpool double oven (WGE745COFH) in September 2018. It is now May 2019. After 5 service technicians verified the erratic temperature fluctuations in the ovens, Whirlpool insists that a +25 degree to -25 degree fluctuation in a heating cycle is normal. The motherboard was changed 3 times, and the sensors were changed 3 times, including hard-wiring the last set of sensors. I called Whirlpool and customer service says that is normal. Ever tried baking at a 350 degree setting that fluctuates from 375 degrees down to 312 degrees while trying to maintain a 350 degree setting? I understand there has to be some fluctuation, but either it took a lot of extra time or burned my food consistently. Ridiculous.So, with the help of wonderful people at Lowes (where I purchased the double oven) Whirlpool is refunding my money and Lowes has taken back the slide-in double oven. In my quest to replace it, multiple appliance sellers have told me that all the new ovens having motherboards and sensors have big fluctuations in the oven heating cycles. I find that unacceptable. My husband and other family members have worked daily in an industry where temperatures were critical. They used ovens that could maintain temperature within 5 degrees of set temperature with analog controls. The home consumers are being ripped off with cheap, sub-standard parts making throw away appliances and getting away with it. What do I buy? Havent figured that out yet, but have purchased a countertop toaster oven that bakes beautifully.

My agitator-free washer began tearing small holes in my clothing and sheets about one year after purchase. I contacted Whirlpool and they sent out a service person, who ran a diagnostic test on the washer and said it was fine and I should learn how to wash clothes and load the washer, etc. The barrel of this washer has little holes and I believe that when it spins the clothing, some pieces may stick in one of those holes causing tearing. The service person also told me that my clothes were old. I guess that means this washer is not for washing old clothing. The tears in my clothing are in places that are very unlikely to tear, like the back of my jeans behind the calf of a leg, about half way up from the ankle. There are holes in my tee shirts at the bottom of the back. Even if I were a smoker, which I am not, I would not likely burn holes in those areas. Whirlpool obviously does not want to accept responsibility for this problem, even though there are many other people having the same problem with this type of washer.

I dont know how anybody could write a good review on this machine. It always requires deep water wash and sometimes two cycles to get clothes clean. On regular cycle, it doesnt get water on all clothes. Oh yes, it does save water... Ive pulled things out with dry areas on them.

Multiple issues with this two-year-old refrigerator. Do not buy! The exterior stainless steel doors rust in sporadic locations. According to a quick google search, it is a widely known issue that Whirlpool has not addressed. We have never used abrasive cleaners, only wipes that are made for stainless appliances. We use them on all of our stainless appliances. The fridge is the only one that now has 10+ areas of pitting rust. It continues to spread! What the heck?Secondly, the ice maker stopped working at 16 months. First it was just the auger that stopped turning. Which was inconvenient but not the end of the world. It still produced ice, but we had to open the door and pull ice out instead of having it dispensed. Now it has stopped producing ice altogether. We had the repair guy out today. Apparently, the motor for the auger and the actual ice maker are not receiving power any longer. The certified tech said it was either the main control board or bad wiring somewhere from the control board to the ice maker.For a small fortune, we can try putting in a new board. If the new board doesnt work, we will then know it is a wiring issue. If it is a wiring issue, we will have paid for a new board that was not needed, and we are out of luck completely on the wiring issue. Part of the wiring is sealed within the freezer door. A new freezer door costs nearly as much as the fridge. Part of the wiring is sealed in the back of the fridge. It is impossible to open the seal without breaking the fridge, because the back is a sealed system. But it does keep our food cold. Just dont put anything the top shelf of the fridge because it will freeze. Thanks for the 1 year warranty Whirlpool! You timed it perfectly! What a joke.

Whirlpool built in oven. This piece of junk quit operating 6 months after purchase a brand new oven. I have called numerous times only to be treated like ** on you guys shoes. My next move is court. I didnt pay 1150.00 for nothing. I purchased a then what I thought to be a best buy. Very very disappointed.

Very disheartening to know that an established company such as Whirlpool does not stand behind their products or acknowledge known product defects. Based on the quantity of complaints logged on this site alone, Id think a recall would be required. Identical to other consumer posts within, we purchased the Cabrio Platinum washer/dryer set (WTW8000BW0). Exactly 24 months to the purchase date, jet planes began flying through our home with the noise concentrated in the laundry room. The dryer has been fine; however, the washer is a whole other issue. The bearings are shot (as many users have cited) and the noise is deafening... even with the laundry door closed, TV on high, dogs barking and flurry of activity in the kitchen! We made a switch to the Whirlpool brand 2yrs ago due to reputation and longevity. Ooops. Lesson learned and $700 out the window. Back to GEs. If youre reading this and concur with our review, just remember... customers always have a choice! Unfortunately, Whirlpool will figure this out the hard way. Just like other iconic brands... Smith-Corona, Blockbuster, Polaroid, Nokia, Saturn, Pontiac/Oldsmobile, Sony and many others. There is typically a reason a company offers tremendous sales incentives (price cut, rebate, special financing) to unload products. We found out why. Thanks for the memories Whirlpool!

Purchased my Whirlpool dishwasher in 2005 model number GU2500XTPQ3. So it worked for about 10 years and I am fairly happy with that but I have a warning, my control panel shorted out putting out thick black smoke and I was unable to turn off the dishwasher. I had to turn off the switch at the breaker box. If my wife had of been the only one home she would not have known how to turn it off and would have had to call the fire department. I dont know if the short would have led to an actual fire but with that much heat I have to believe it would have. Warning, dont run the dishwasher when no one is home. Hope this helps someone.

The microwave (wmh32519fs) is about a little a year old. It intermittently will not start with the message close/open door. Called Whirlpool. They refused to repair because it is out of warranty (1 year). I am fed up with this issue and probably buying a new one but not Whirlpool, a crappy product!

3 months after I got the fridge, the ice maker went out. 3 months later it started to work again. Replace the water filters 2 times per yr. It is noisy when it makes ice.

Near the beginning of September I started having trouble with my dishwasher. I called for service to be informed it would be a week before someone would be able to see to my broken dishwasher - which of course is a long wait just for a diagnosis call so decided to call another provider to get my dishwasher fixed in a more timely manner. The repair person informed me that it was the control panel but he suggested we call Whirlpool in order to have it fixed as the part should be covered under warranty. Much to my sadness I had to call again for an appointment with Whirlpool to find out I would wait for a week for a repair person to come out even though I already knew it was the control panel and asked them to order the part right away.Sept. 13 repair man from Whirlpool affiliate comes to my house for about 10 minutes to tell me what I already knew - it was control panel and maybe 1 other part. Cost $99.00 for just 10 minutes - Wow! Then the repair person said he would order the part right away /estimated to be back Monday September 19th great! Two weeks go by we have heard nothing about our part or possible repair of our dishwasher. Call Hurst appliance to see what is happening to be informed the panel is on back order - and they have no clue when it will be available. I should call the manufacturer. Call manufacturer to be told part might possibly be available - Oct 5th - from the United States from somewhere out east in Canada. Who knows? Oct 5th comes and goes as of Monday October 11 have heard nothing about my dishwasher and when it will be repaired - phone manufacturer - by the way which is in Tennessee. What a joke!She says the part is still on backorder but that a replacement part for the back ordered part is miraculously available - she couldnt tell me when that came about, so still have no clue when my dishwasher will be fixed. They have offered to reimburse me the $99.00 service call, but seriously should it take over 6 weeks to have your dishwasher fixed. I still have no clue how long it will take for the part to get here and installed. For 2 cents I would return all my KitchenAid appliances but especially my dishwasher. $99.00 does not appease me. I would like them to cover the labour to fix my dishwasher or a new dishwasher. What garbage and asked to talk to someone higher than the supervisor Gabby of the customer service dept. and was told she is the highest person in Whirlpool I could talk to - thats a joke. Shame on Whirlpool!

It was obviously designed by someone who has never had to clean a refrigerator. There are grooves in the door gaskets seemingly making their sole purpose to collect crumbs and mold with no obvious way to keep them clean (No, Q-tips dont do it). A layer of ice forms below the basket in the freezer (bottom freezer) which, when it melts, soaks the kitchen floor. Ice must be chipped out at least every two weeks to avoid flooding.

Last July 2010, I bought a Whirlpool Washer with model # WFW975OWW01. It broke down Sept 2011. Fourteen months so its out of warranty. I paid a serviceman $136 to tell me it needs $1,350.00 worth of parts and service. I sent an email to Whirlpool for help but no response.

We purchased this washer in April two years ago. I have had service people out twice to replace the lid. Tonight, my husband comes into the kitchen with chunks of something that I could not readily identify. He tells me the entire frame holding the light has rusted out and that the light is hanging into the tub! I followed him into our air conditioned interior laundry room and placed my hand under the rim. It’s filled with rust and the light is dangling down into the tub!

I have Whirlpool fridge for a very long time since I own my house and for me is one of the best, is a great company and occasionally have to fix in a couple of times and afraid to buy another more modern and not last like this old fridge.

I purchased a Whirlpool front loader as well as an extended warranty. The machine worked well for about a year and a half until i noticed rust patches beginning to form on the front of the machine. We contacted the retailer that we purchased it from and they suggested that we call the people that we had bought the warranty from. Unfortunately, the warranty does not cover rust, so we have to wait for it to rust out and just buy another one. It is only 2 and a half years old and is totally rusted across the front of the machine! It is extremely unsightly. This is the second Whirlpool washer that we have bought and the second one to rust out on us. I would never buy another Whirlpool appliance, and extended warranties are not worth the paper they are written on, let alone the amount that you pay for them!

My Whirlpool refrigerator, model number ET8MHJKXM005, constantly leaks water into the bottom inside of the refrigerator. Its only 4 years old, for crying out loud! I have a repairman coming over in a few days who tells me the newer Whirlpool refrigerators are notorious for having the drain ice up. Why would Whirlpool design such garbage? They should all be recalled.

I have a refrigerator model WRT359SFYM00 that is 4 months old. It suddenly just stopped getting cold. Trying to contact Whirlpool warranty/service department has been a nightmare. Once I did get them they spent almost a week trying to locate someone in my area to service it. I was in constant contact with the phone support person, but they kept telling me its out of my hands a special unit was making calls to find a repair person. After almost a week they informed me they could not find anyone but if I could find someone to service it they would reimburse me (max $250 labor). I spent 5 minutes and 1 phone call and I found someone.They wasted a week bumbling around with wanton disregard for their customer. Their service after the sale is deplorable. They are staffed by people who answer calls but have no ability or authority to fix a problem. Worse yet, they kept telling me it was out of their hands. If not in their hands, then whose? I assure you I will never buy another Whirlpool appliance simply based on this warranty experience. What a horrible way to treat your customers. Shame on Whirlpool!

I bought a Whirlpool Duet Frontload washing machine and now two and half years after buying it, it sounds like the tub is about to spin out of the machine. The repair man said it would cost over $750 to install a new tub and bearings in it. I thought the product would have lasted longer than two and a half years. I will never buy another Whirlpool product!

I purchased a top load Whirlpool Washer and Dryer in April 2021. When it was installed I commented about how noisy it was. I was told it was because it was empty, but it will be much quieter once you put in a load of laundry. That did not make any difference. I called Whirlpool customer service and explained I had just purchased it less than a week ago and it appeared to be very noisy. I was told they could send someone out, but if they determined there was not a problem I would be charged a service call. I said the machine is not even a week old why would I be charged a service call shouldnt this be a warranty issue. Again I was told there would be a service call charge.I am completely baffled at the customer service response. This is the first and only time I called. I contacted the store where I purchased both the washer and dryer and was told it should not be that loud, this is the first time anyone has complained about the noise level and there should not be charge. Whirlpool has terrible customer service and I will NEVER purchase another Whirlpool product again because of the customer service. I have purchased numerous appliances in my lifetime and have never been treated so poorly. If I could return both the washer and dryer I would not hesitate. I would not recommend Whirlpool to anyone.

This is a defect due to the removal of the dispenser heater being removed. The insulation is inadequate behind the ice/water dispenser (@ 3 feet from the bottom of the door.) Replaced the line, thawed it out multiple times, added extra line under the fridge in the coils to try and warm up the water in the line between the 90 degree elbow connector and the dispenser... no luck. Since all the manufacturers models are being assembled in Mexico, using the same designs, other models are have the same issue. GE is backing theirs with a replacement freezer door. Well see if Whirlpool backs theirs. This whirlpool Gold is @ 3 years old and the issue started around a year ago.

I bought my new Whirlpool Duet washer in April 2011 and the gas steam dryer in May 2011. In October 2011, the washer started to make a loud banging noise when starting the spin cycle. I contacted Whirlpool, and they scheduled a service call and stated that the washer was out of service. I told them it was and that I just bought it in April 2011. They said that the repair guy would need to see the receipt. Well, the A&E Factory service guy came out and said it was the bearings. Whirlpool only replaced the bearings with the whole tube unit and a few other parts. I was never told that all these parts would be mailed to my home, until I got a call from A&E about the tube being on back order. I was told that the part wouldnt be in until November 21, 2011, and it would take another week or more to schedule for a repair guy to come out. I called Whirlpool Executive Office (269-923-5000) and complained about all this. They said thats how it works--they ship everything to the customer and that there was nothing she could do about the back-ordered part. So I called Lowes corporate office and told them what was going on and asked if they could push Whirlpool into fixing my washer faster. About 4 1/2 hours later, I got a call from the assistant store manager; and they said that they would replace my washer with a brand-new one and would have it delivered in 2 days. Now, that was going above and beyond what I thought they would do. Just another reason why Ill continue to be a Lowes customer.Now, here it is, April 2012; and my dryer is leaking water into the drum. On Saturday, I went online and scheduled a service repair for Wednesday, April 25. Today, the 24th, I got a call from VIA that they would be out tomorrow and that I would owe them $120.00 for the service call as my dryer was out of warranty. Here we go once again, having to battle Whirlpool! I really dont give a dang what their dang system tells them about when I bought their product! I know when I bought it. And why did they keep telling me that Im wrong? They did almost to the point of calling me a liar!I called the Executive Office again and had to leave a message. Mark my words, I will never ever buy another Whirlpool product again! I will make sure that I tell everyone who I know at work and at home about the way Whirlpool handles their good customers!

The machine purchased in 2011, 3 years old, will cost as much to repair as to buy a new one. I got exactly no satisfaction from Whirlpool. They said there is no recall so they wouldnt assist. There are only 2 people in my house, so how could the washer be so junky. What would a large family do? I have spent $140 and wont spend another dime on a Whirlpool appliance.

My family has been without hot water for two weeks. We have the same water heater, we have been to Lowes where we were told the recalled parts were no longer available, unless we wanted to drive 3 1/2 hours to Arkansas to get it. Whirlpool wants to give me a free part for $36.00 worth of shipping and handling! All the local suppliers say I have to go through Lowes, or the manufacturer. I dont want to give whirlpool another dime. This has been a fiasco. How much more can a company disrespect their customer, than to make us pay for a faulty product replacement? It is unacceptable. This is ridiculous. It is December, and I have a family of 7, including a child in a wheelchair.

We have had this water heater for less than 5 years. It was purchased new from Lowe’s. This is the second time we have had to replace the thermocouple and are told that we have to order the part from Whirlpool. Really? What do we do for hot water in the meantime? This is a very disappointing response from Whirlpool and Lowe’s. I will never again purchase anything from either company. We had to buy a new heater today, pay for installation and permits. This is a rip-off by Whirlpool and Lowe’s.

In 2011, I bought in Croatia, for the start, 2 washers (model 3LCHW9100WQ) and 1 dryer (model 3LCED9100WQ) and opened the first self-service laundry in Pula, Croatia. Since the beginning, I had problems with the gum (black). After the washing cycles, you could see black lines on the laundry. Whirlpool Croatia denied that the gum can be the cause. After two months, they gave me new gums, but the problem still exists. After 5 months of work, the first malfunction on the washers started. The biggest problem is that it took and still takes them up to a month to repair them. And these problems I have ever since. Also, the error codes never showed the correct malfunction code. In global, if I take that I have these washers and dryer for about a year, they were out of function for more than 3 months. The warranty expired in April 2012. On these reasons, I cannot recommend any product of Whirlpool, and I have to change to another company to buy more washers and dryers.

I have had repairman out on two separate occasions to look at the dishwasher. It leaks. It’s unpredictable. Unless you run a full three hour cycle the dishes come out with dish soap still on them. I am very unsatisfied with this dishwasher.

We bought an 80 gallon lifetime warranty electric water heater. We get about 20 minutes of hot water and then cold water. Weve had 2 plumbers out and checked our system and said it has to be the water heater, but they dont want to mess with it in case it voids the warranty. Fine. We called Whirlpool and since the alarm system isnt indicating an issue, they say its not the water heater. We now have to do a diagnostic ourselves to find out if it is the water heater. What? It has a warranty! We are not plumbers! How come Whirlpool doesnt think its their equipment? Weve already had ours checked and it isnt us! So frustrating and we will not buy another whirlpool product again! Not good customer service to promote repeat buyers. Whirlpool, shame on you.

Whirlpool washers have been in family forever. RELIABLE. Extremely easy to use. Had for 10+ never had to have repairman. Large enough for queen size comforter and small enough for handful of rags. Spins like wow. Crazy dry.

I have a Whirlpool Gold Series dishwasher. I would recommend this dishwasher. It is large enough to hold dirty dishes for a family of four. It is a little loud but not that bothersome. It is stainless steel but I don’t have a lot of fingerprint smears and stains.

I purchased this machine, a Whirlpool Cabrio WTW5640XW, from Lowes on Dec. 11, 2010. I just realized today, Dec. 24 2012, I had a 2-year extended warranty plan! Shame on me. At any rate the washing machine is very hard on clothing, tearing light fabrics and ruining my wifes bras. The clothes often come out with shreds of fabric from the other clothes in the washer. Oftentimes, it will not complete a cycle because it constantly goes out of balance. Today I paused the machine halfway through the wash cycle after the soak cycle to throw in some more laundry and start the cycle over. Half the clothes were still dry! Yes it may save water, but if you only use a cup of water for a load of clothes, how well can it clean? My wife has sensitive skin. So now we wash a load with extra rinse and normal soap then run the cycle again with no soap to get the soap residue rinsed out. Were saving big now! Yes, we are using HE detergent and the recommended amount. The machine is pure junk. I would love to see a class action suit against Whirlpool for selling such an inferior product. I know thats asking a lot in the land of no accountability we live in today, but one can always dream.

Horrible Customer Experience. After having my Whirlpool side by side with bottom freezer for 5 months it quit cooling (both freezer and refrig portions). This happened on a Saturday evening and Whirlpool was closed until Monday (no emergency service shown on their website for my area). Whirlpool contacted their service agent and they could not come out until Wednesday. Service tech said compressor was bad and had to order new one. Compressor arrived the next day however they could not come back until the following Monday to install. By this time I was without a refrigerator for 9 days. Techs installed new compressor and by Tuesday it quit cooling again! Tech came out the next day and said he thought the problem was the compressor and now says its the evaporator. I had to wait until the next week before they would come and install the new evap. By that time I will be without a refrig/freezer for 16 days. I contacted Whirlpool customer service and talked to several different people and all they would offer me is $50. I will never purchase a Whirlpool product again!

After purchasing three gold series kitchen appliances in 2013 two months after purchase refrigerator failed. Whirlpool did not have a fix at the time. Told me I had to wait two months for a part to be engineered and then service to be scheduled which is not acceptable. They would not take back the refrigerator and give me a different model so I had to press Lowes to accept it back and they did give me a refund. I then had to purchase a different brand refrigerator which now I dont have a matching set in my kitchen.Then the dishwasher became part of class action lawsuit and now my gold series gas range is obviously damaged too. The control had the plastic panel is bubbling and it is split. Again after talking with Whirlpool customer service they refused to help with this at all claiming this is a cosmetic issue and it wouldve only been covered for 30 days from date of purchase. This gas range also has an aqua lift self-cleaning feature which does absolutely nothing. It does not clean the stove. You have to go into it and clean it the old-fashioned way with chemicals, gloves, mask and a scrub brush. These products are absolute junk and the customer support is non-existent. Do not buy Whirlpool products.