We bought all new appliances, and within a year, the range and microwave are not working correctly and the refrigerator has rust on the doors. We called about the rust on the doors and were told that it is not stainless steel as advertised and rust is not covered. Fortunately, we purchased an extended warranty, which will cover the repairs to the oven and microwave. Well see how it goes. Stainless steel appliances really arent stainless steel, so they are misrepresenting their products to many people.

I stumbled across this site while browsing the Net, looking for a way to deal with the same situation I now know you all have been struggling with: Whirlpool Washing Machine! I wonder: Is NASA still accepting volunteers for their living on Mars experiment? Id rather beat my clothes on a rock than touch that POS Whirlpool that has me back on tranquilizers! Mine was purchased about 2 years ago when I was in bad health and my son was handling my affairs. I could tell - just by listening - there was something very wrong with it, from the first load my son attempted to wash. It would start and stop, restart, restop, ad infinitum and made a terrible racket. I told him nobody would intentionally make a machine like that--something had to be wrong with it but he assured me that he had checked both with the store that sold it and he also read the manual. He had a hard time accepting but we thought maybe this was because it was new and would settle down after some use; after all, the store (Best Buy) assured him the sound was normal for this particular machine. However, the weird sounds did NOT lessen nor stop, nor did the starts and stops. Little did we know, this was just the tip of the iceberg! We have encountered/suffered through every nasty performance detailed here: low water, wont spin, leaves clothes soaking wet, wont spin out excess water, lid locks (grrrrrr), it cant seem to switch from one procedure to the next; there is nothing washing the dirt out of the clothes--they just sit in the water and soak(?), then the water is released. Clothes come out with stains still on, so wet that the water must be wrung out of them! Very hard for me with arthritis all through my body! Ive tried countless times to reset machine to Drain & Spin. Ive even waited (yawn) for it to unlock so I can open and then readjust the heavy/wet laundry, trying to make it even all the way around so to avoid an unbalance. But nothing helps. It will start to spin. And then it stops. (wait, wait) Starts to spin again. Stops. (wait, wait) Starts again, does it a bit longer. (start to relax) Stops. Ive spent HOURS engaged in that kind of mindless, maddening frustration, just trying to wash one small-medium load. (I wash only for one person--myself, now.) My son, who got married and no longer lives with me, said the only way he could manage to struggle through it - and agrees it DOES take an inordinate amount of time--for just ONE load, he has to put the settings so that it washes in Deep Water even if small load. He sets Rinse, to 2 Rinses. He sets it to Soak even if the soil is light. Even then, it still makes noises, starts and stops, has to be adjusted several times during Drain & Spin. Last but not least, the noxious odor: OMG! I left one batch of laundry in the machine, with the lid open, as it was very late so figured Id dry them next morning. Some hours later when I went back to shake them out and put in clothes dryer, they smelled so awful, I had to wash them all over again! In fact, Ive had to follow my sons admonition to leave the lid up AT ALL TIMES unless actually washing in order to keep down the stink. I washed my last load with Baking Soda added to wash cycle in an attempt to lessen the odor and get laundry cleaner. Someone here wrote - in their review - that there should be a Class Action (Law) Suit filed against Whirlpool. I AGREE!!! And I want to opt IN on it. There are several law firms that advertise on t.v. that specialize in Class Actions. It would take some time and paperwork but will not cost us anything unless we win the case. Then the law firm gets a percentage. I am willing to work with one more others here who truly want to settle out this problem. I cant believe 2,000 (and thats only here), people are willing to eat hundreds, thousands of dollars of worthless, mind-gripping, rubble such as we have spent our hard-earned money. Other manufacturers recall their defective merchandise and/or replace it, or make arrangements with the retail stores who carry it to make amends, free repairs, whatever it takes to make dissatisfied, disenfranchised customers, whole. We paid for these demons from hell and we deserve to get an equivalent in merchandise (that works properly) or services. That is how it is done here in the U.S. For the life of me, I just cant comprehend why Whirlpool has been allowed to continue selling this junk--why no entity or person or lawsuit has stopped them! As I said, I am willing to work with a core group who is serious about filing a Class Action (Law) Suit against Whirlpool. It may be that the retail stores would be included as well; however, that is a matter best left to the discretion of whichever law firm we select to represent us. For those of you here who do NOT wish to be included, do not worry; you are not being pushed into anything. The way Class Actions work, you have the choice to opt IN (be included to receive your pro-rata share of what is collected). Or you are completely free to opt OUT. By opting out, that means you do not wish to be part of the Class Action and therefore, you will not be included nor will you receive any portion of the recompense collected via the Class Action. Just for your information, though: You are allowed, by law, to bring your OWN lawsuit against all or some of the same parties. The most common reason for opting out, is if you have suffered an extra large financial loss and prefer to file your own suit in order to collect ALL recompense; whereas, sometimes - in a Class Action - the individual plaintiffs may not recoup the total amount they feel they have lost. If you DO decide to opt out and go on your own, realize you will be fully responsible for lawyer fees (although you CAN add them into the balance you are seeking in your suit. Settlement of your claim may or may not include lawyers fees.) Good Luck to all. To those who wish to file a Class Action with some of the rest of us, please contact me if you want me as part of the core group of plaintiffs.

Works fast and quietly. Easy to set up. Get the geek squad coverage and clean the filter at least monthly.

I bought a Whirlpool water heater 5 years ago and after one year I had to replace the thermocouple every 3 months. Each time I call to complain, they would just send me a new thermocouple. I asked them several times to replace the item and they refused and just continued to send me replacement parts and refuse to honor their warranty. The water heater had some type of defect, but they still refuse to replace the item and did admit on the phone they have records of several parts that they sent.

My dishwasher quit drying and washing in hot water at Thanksgiving 2021. I could not get someone to look at it because the repair company (for Whirlpool) could not get to it until January 2022. The repair tech said it was it could be three different things. He was going to order all three parts. Three weeks later, they came to repair it. It still didn’t work and I hate to wait two different days (all day) for service. First day, he didn’t make it so had to schedule for next week. He replaced the other two parts. It now works by still doesn’t dry like it should. Not thrilled with performance at all!

I purchased my Whirlpool refrigerator about 4 years ago and havent had any problems with it. One of the things I like about it is it has adjustable shelves not only in refrigerator part but also in the door part so that you can put bigger items like milk, etc. in door. It also has crisp bin for things like lettuce that works very well.

I bought a Whirlpool Gold refrigerator four years ago, June 2012. Today, 9/20/16, I found out that the ice maker has to be replaced to the tune of $350! The repair person told me that Whirlpool has the worst track record, and of his service calls, he has at least three to five Whirlpool refrigerators per week! This is a terrible lack of quality. When youre spending over $2,000 for a refrigerator, you expect it to work for more than four years. Not only that, but I have e-mailed Whirlpool Customer Service twice and have been ignored completely. This is my last Whirlpool product, and I urge you to stay away from them. Samsung has a much better track record.

We purchased a KitchenAid KFIS29PBMS00 in August of 2013. By March of 2014 it had stopped freezing and producing ice. Sent out a technician (mind you each technician has to come twice, once to diagnose and then to repair). They determined that all of the panels and ice maker needed replaced. Did so with no resolution. Placed another call. This technician determined that the compressor was bad. Installed a new one on April 10th. The fridge worked for 30 days. Stopped freezing and producing ice. Placed the 3rd service call. Was told that the new compressor was bad. Technician showed up on June 5th to replace it but did not have one with him. He was told by Whirlpool that they had discovered a wiring problem and that if the Serial number begins with K322 -K335 yours is one of them. We are K324. He ran a serious tests and contacted Whirlpool. I was told it is not in Whirpools hands. LUCKY ME NOT. It is now June 19th, I have made 2 additional calls to KitchenAid after not hearing anything back was told that I was in the process of receiving a new fridge and that I would get a phone call. After nothing I called back again. After 47 minutes I was transferred to a Supervisor. According to her while we were on the phone, she ordered a new refrigerator. No upgrade, compensation or a care in the world for the consumer. I will NEVER purchase a Whirlpool appliance again. I expect to have to call back again.

It has plenty of room. The compartments within the refrigerator are well organized. There is plenty of room in the freezer. Have had this for about eight years and going strong.

We bought my Whirlpool top loading washer and dryer back in 2005, and they have not disappointed. Apart from needing a heating element replaced due to poor ventilation one time, both machines are extremely dependable and wash our clothes quite clean!

We went out and bought the new front loader washing machine and dryer. Neither one of them works correctly. A service call had to be made the the day we ran the first load. The washing machine only washes errors popping up F8 and E3. On the dryer error code E3 pops up and cannot dry clothes. Worst purchase I have ever made.

Purchased a Whirlpool Dishwasher in 2017 as part of a kitchen remodel. I have always had General Electric appliances, and shouldve never changed my brand. I had to have this dishwasher fixed a month after purchase (this shouldve been a clue that this was a lemon). Fast forward to two years, I know have to turn the power off to the dishwasher after 3 uses otherwise it stops running mid cycle and the re-set lights blinks. Ive had a repair person take the thing apart to try and find the problem (at the cost of $250) with no luck. The repair person contacted Whirlpool to see if they could help troubleshoot, the response he received was because it was no longer under warranty they wouldnt even answer his questions, hows that for customer service????

Does everything its supposed to except get the clothes clean! Nothing gets clean, even on bulky setting when theres supposed to be more water in the machine!

Was very excited to have purchased Whirlpool stove with convection oven. The paperwork from Home Depot showed SELF CLEANING. Due to not feeling well from cancer I didnt realize it was AQUALIFT! A few years passed but I never used oven. Pandemic changed that. When I tried Aqualift. Did it 3 times in a row but nothing was clean. Called Whirlpool & they offered to send me a paste I could rub in & rinse off. THATS NOT SELF CLEANING. ITS MYSELF CLEANING plus cancer in abdomen so difficult for me to do. Class action suit is being filed again but not sure if it will be for 1 state. Many complaints on Whirlpool & other companies using aqualift.

We bought a top loaded Whirlpool washer, model WTW5000DW2 last May from Lowe’s for a summer beach cottage. It has been a terrible experience. There was a 30 day warranty from Lowe’s which unfortunately we missed because we had not moved down for the summer till after the 30 days. Working through Whirlpool, they sent an independent contractor out 5 times over the summer. Control panel was replaced twice. It never worked properly. I’m now back for the summer, and it still does not work. Do not buy this washer.

I first want to begin by saying that we have been a Whirlpool family for years. I now own a Whirlpool microwave, hot water heater, washer/dryer, Jenn-Air stove and dishwasher. My problem now is with the Cabrio Washer purchased in 2008. I started having problems in 2011 and the same problem has raised its ugly head again. When I try to use the Clean cycle, it starts at a 60-minute cycle and goes down to a 2-minute cycle in 3 minutes without cleaning or even running water into the tub. This time, it made a terrible noise and stopped. The tub was replaced in July 2011 after having the same complaint as above. The repairman said that the mechanism on the tub to fit into the spinning cycle is made of plastic and is not holding up. Also, in March 2012, a new control board was installed. I spoke to Whirlpool Customer Service and they informed me that they did not have any other complaints about the Clean cycle and that I should call the repairman. Luckily, I purchased an extended warranty. I vote a thumbs down on the Cabrio washer.

My Whirlpool washer is lasted 15 yrs and is very good at cleaning clothes, it is also easy join my water bill. I purchased mine at Home Depot. They also finance. I hope you enjoy your purchase. I know I do.

Do not buy a Whirlpool refrigerator. Worst product ever. Literally broke within 3 months. Needs a new compressor and evaporator. They will not exchange the product and the parts are on back order for 3 more weeks.

When my wife and I were planning our retirement, we made a to-do list before we officially stopped working. We are loyal Whirlpool users and over the next 3 years we purchased 4 major Whirlpool appliances in preparation of having 8-12 years of problem-free time as we go from a two-income working family to two people on fixed incomes. I retired in December of 2011 and unfortunately this did not pan out on 2 of the 4 appliances. The washing machine, in late February 2012, blew a transmission 23 months after purchase and 11 months after the warranty expired. Discussions with Whirlpool by phone were unsuccessful in getting the repair covered.Ultimately, this repair cost us $265.00. In late April, 9 months after the warranty expired, the refrigerator iced up and had to be manually defrosted, despite being equipped with ADS. My family and I did the defrosting because it was a weekend and tech support was not available. On Monday, the refrigerator was functioning, so I was told to run it and see what happens and call the tech if it happens again. I had done research online and found many folks were having trouble with this refrigerator model and the main problem was the control board”, a board that is used in many Whirlpool refrigerators. I ordered one after the initial problem and waited for it to ice up again. On Sunday, May 20, it repeated the same symptoms displayed and I put the board in myself and it solved the problem. This computer board cost me $95.81.I contacted Whirlpool about the two premature, post-warranty expiration issues in hopes of getting some reimbursement for the repairs. The Whirlpool rep told me that because there had not been a recall on either appliance, they could not reimburse me. They instead offered me a 6-month extension on the dishwasher I bought last July. I have been on several complaint websites and have seen the refrigerator control board repeatedly mentioned - all within the approximate 2-year timeline as my control board failed. My refrigerator was a GB9FHDXWQ01 model, but the control board is used in many of their refrigerators. If this has happened to you, please contact me at ** and, hopefully, together we can get enough data to get a recall and get proper treatment from Whirlpool. Please include your refrigerator’s model number so I can verify the board is the one in question. Thanks.

Purchased this Whirlpool Duet washer WFW920ww00 in 2011. 6 service calls while under 1 year warranty. The mother board was replaced..... after I smelled smoke and burning. Had trouble draining.... error codes F9E2 and F9E1 and SD (suds) and low flow were the usual. At times took 4-6 runs to get it through to point where I could open door. Often need to unplug for 20 minutes in order for it to progress. Clothes would not ring out... or be floating in water. Lately had to run on medium spin just to get it to work at all. The odor/smell was horrible and the rubber ring was black with mold after the 1st year. Completely stopped working this week, no power to panel. The repair shop said to not bother.... he has had customers replace 2 or 3 major parts in these and still keep getting the annoying error codes and difficulty making it through a complete wash. Moving on and buying something else.

My not yet 3yr old ($2100.00) Whirlpool refrigerator started having problems. I thought it was related to the ice maker. When the repairman came out, he said it had leaked the Freon, so I thought it should have been a simple fix. Boy was I wrong. It turns out it has a sealed system so no one can access this to fix it. It is now junk and I have to buy a new one. I will never purchase Whirlpool anything ever again and I will also tell anyone who will listen about my experience. My repairman said this happens all the time, and 7 or 8 yrs ago Whirlpool went from being one of the top models to being junk.

Oh my goodness, are these people right with the Whirlpool Ranges. I moved and put in the appliance # to get what I had from Whirlpool. What a piece of crap I got in a range and refrigerator. Never had appliances that looked so pathetic. You cant clean the outsides or the insides. Outsides nothing but streaks never look shiny, I really do doubt they are even close to Stainless steel. My old ones I might add were less than 5 years old when we sold our house and all you had to do was spray with Windex and shine shine shine. Try that on the new ones streak streak streak, and nothing ticks me off more than looking in a kitchen and looks like pigs are running all over your stuff. Then the range aqua lift self clean. You have gotta be kidding. No self clean about it. Scrub Scrub Scrub by hand. You mean who in the hell came up with this. Make something with fat and instant burned mess. Really oil and water or grease and water where I come from they never mixed, and all they do is get gummy. Now if you dont care how your oven or outsides look then I guess it doesnt matter BUT I DO, I am with the guy that said he just wants to throw it out. I would have been better off buying a clean your own. At least you could use oven cleaner. I dont know where these companies are coming from ripping people off this bad, now that I am older I am stuck with it and can hardly clean it to get down in there. You make supper and you have to spend 2 hours extra in the kitchen scrubbing the damn thing. Of course you give a company loyalty and get screwed this bad. All my self cleaning ovens I had when we sold houses the people thought you never cooked in them. This is not even a year and a half old and looks like it is 10 years old. Even scrubbing it is a joke. You cant get it all anyway. Im sure I will not live with this long. I use to love to cook even did it for a living and man using this thing I hate cooking more than ever.

I purchased a new Whirlpool 3.6-cu ft Top-Load Washer (White-On-White) Model #: WTW4800BQ from Lowes on 11/1/14, which was only 3 ½ years ago. The washer began making noise during the spin cycle so we called for service. The technician claimed that the bearing pack needed to be replaced and the repair would cost $400. This amount is $20 higher than the amount I paid to purchase the washer. Because the warranty is only one year, I contacted Whirlpool today and spoke with a representative. The representative said they could repair it under the warranty. When I asked how to proceed, she then asked me if I had an extended warranty. When I replied that if I had an extended warranty, I would be using it. She declined any assistance. I now have to purchase a new washer after only 3 and ½ years. I own 10 rentals. I promise that none of them will ever include a Whirpool product again.

They really dont make them like they use to, do they? This Whirlpool Cabrio aka Caprio has given us problems for the past 3 years, weve owned it for 5 years. It doesnt matter how much, or how little clothing you put in this washer machine. It will start going NUTS, Thudding, Banging against the inside of itself, completely out of whack, and then it will show a UL where the time is shown. Every time we do laundry this happens, and we have to stick our hands in the hot water and reorganize the clothes, and pull more and more clothes out till theres only about 3 items of clothing left! This washer is GARBAGE! I advise people to keep away from it. The washer we had in the past lasted us years upon years. These washers of now in days are Crap Garbage. Keep the fancy tech look, and give me the old fashion Knobs ANY DAY! Whirlpool brand is Not what it once was.

I am very unhappy with this Whirlpool refrigerator model# GX5FHDXVQ 04. I bought this model in October 2011. You have to push the left door to close it and if you dont then the fridge will stay open. I had a Whirlpool tech come to fix this door problem so this is what he told me: 1) You have to push the door in order to close it properly; 2) Before closing the left door, I should first open the right door (losing energy); 3) The gasket will break very fast; 4) Buy a three-year protection plan because you will have to use it; 5) The freezer is very uncomfortable. In the bottom drawer, you have to fit your stuff. If you put your freezer stuff in a drop higher, then you cant close the drawer, so I am losing space; 6) Sometimes when I fill up the fridge, I move the temperature to #5. After a day, the top shelf back stuff will freeze and the front stuff will stay on fridge temperature. Yesterday, 4-18-2012, for the second time, the freezer gets a sheet of ice. Repairman will repair it but who knows. This fridge looks to me like a lemon. The height is 70 but listed as. I rate this fridge with a CCC.

We bought this 26 cu ft fridge from Nebraska Furniture Mart in April 2017. In November stopped making ice. Was repaired. Now it’s not working again. Multiple enquirers shows this is a common problem with this fridges. I’m debating whether it’s worth the effort to repair it or just put in junkyard. WORTHLESS piece of shiny metal.

I bought my Whirlpool Convection oven in mid August 2019 from Lowes. I have had to call no less than 5 times about my NEW oven which I am extremely remorseful of buying. I am so unhappy with my experience mostly due to my expectation that my new oven would have been able to meet my demanding needs baking and cooking. I would have thought that it would have lasted longer than 4-5 months. The bottom left hinge is faulty which I am told is an undocumented problem for this particular oven. I noticed that it was having a problem when the oven wasn’t quite making a seal. Slowly it got worse until now it makes an initial click then I can open it about 5 to 6 inches and then have to lift it up so that I can open it without making a horrible noise and a dent in the frame.The first time I called was on Saturday Jan 4th. It took me 1 hour to get through to speak to a person. I asked why I couldn’t get a new door to the oven and they told me the hinges have to be installed separately because this model is made to be able to take the door off for cleaning purposes. They set me up for service on Wed Jan 8th between 12 and 4p. I wasn’t as unhappy at this point. I even got a text saying that the appliance company would be coming between 12 and 2. At 12 when I woke up after working nights, I got a message saying that they hadn’t received the part yet and that there would be no point in them coming. I called Whirlpool again and they told me that the part was on backorder and that in fact the part had to be fabricated and it may take up to 10 business days but that they would have the part sent directly to my house. By this stage I am very unhappy.I called back this morning and told the person that I would rather have a new oven or my money back and that my less expensive and less decorative oven that came with my house lasted me 20 yrs. I get a lot of “I’m sorry” and “I apologize” but that doesn’t fix my problem. I also told them that now the frame of the oven is being dented so I am going to have a less than perfect appliance which is no fault of my own. The only info the person could give me is the tracking number of the part they were able to locate which would be coming Fedex.I tracked it and it was due to come no later than Tuesday night. So I called the original service company in my area who told me to call to set up the service time when the part came in. I figured I would get a jump on it and call. They told me that they were all booked up this week and I would have to wait until next week. Do you think that this is how your customers should be treated? I feel as though I am being punished by choosing to buy an appliance from Whirlpool. I then tried calling back to set up an appt with a new company but the wait time was too long. I had just worked nights and needed to get some sleep. I called back this afternoon and again had to explain the whole situation AGAIN. I was able to set up an appt with a different company for Monday between 12 and 4 which happens to be on Martin Luther King day…so I am hoping it is not a mistake.Do you think this is fair treatment for a customer who just bought a brand new oven less than 5 months ago? Would you like this type of service? Would this give you any confidence to buy products from Whirlpool? I don’t believe that I would be able to recommend Whirlpool in good faith. The people who I have talked to have never been rude or disrespectful however, I feel as though my unhappiness is just par for the course. I feel as though it is just my tough luck and “oh well so sorry” instead of the attitude that you want to make everything right as quickly as possible. I ask myself if the problem was the store I chose to buy from? If I should have gone to Sears and bought one of their products or where I went wrong.

I have the Cabrio washer that is only four years old. It is leaking oil and is very loud during the spin cycle. I paid $800 for this washer and am extremely frustrated that it didnt last longer than this. I contacted Whirlpool customer service and had no luck since it is out of warranty. Due to the high number of complaints with the same issue, please consider a class action lawsuit. Thank you.

Avoid Whirlpool at all cost. I have had the GSS series, which was horrible. It was declared unfixable by service after 2 weeks of ownership. It was replaced with a similar WP model WS series and was told it was basically identical to the GSS series except for some cosmetic differences (They do look identical and yes, it’s just as horrible as the GSS.). The first one was defective from day 1. It was replaced and assured the next one would be thoroughly checked out prior to delivery. Obviously, nobody did this (was still in box and never opened). The fridge arrived and had the same exact defects as the previous units. Service literally said these were junk and they had nothing but issues with them that they simply cannot fix, and issues Whirlpool is obviously aware of but will not admit to, nor back up their products. Service literally told me to avoid WP at all cost or I will have nothing but non-stop issues and non-stop service calls and the fridge will still not be fixed. I purchased the extended 5 year warranty that clearly states that the fridge will be fixed or replaced if deemed non-repairable. Mine was! Yet, neither Whirlpool nor the retailer will do anything. I was literally told Take it to the dump and go buy a new fridge by both Whirlpool and the retailer. My purchase was less than a year ago. The 3rd fridge has only been here 3 months. They took my $1,500. They took my money for the extended warranty. It has been declared non-repairable, yet Whirlpool’s and the retailer’s response is Too bad, we are keeping your money, not honoring the warranty. We don’t care if it’s non-repairable. Take it to the dump and buy a new one.This is new! The money it cost, the money for extended warranty, the money for lost food, the money for lost wages due to having to be here for repeated service calls, the huge amount of time spent using hair dryers and everything else under the sun (this fridge must be baby sat and monitored pretty much 24/7 due to more issues than I can list). The fact this fridge has taken over my life, with freezer and fridge unusable (totally unusable, it has taken over my life, but I still can’t use it and spend a fortune getting take-out food) is just shocking, but more shocking is the fact neither WP or the retailer (the blue one that starts with an L, ends with an S and competes with HD the orange store) will stand behind the product or the warranty and instead is telling me to flush multi thousands of dollars down the drain and take my new, with extended warranty, to the dump and buy a new one. Calls to both companies only led to more wasted time and frustration.I don’t even see how this can be legal. They happily took my money. They fully explained how I needed the extended warranty in case something like this happens and assured me the extended warranty would protect me in case something goes wrong for 5 full years. They will replace it with a new one if un-repairable. Yet in less than a year, Ive gotten 3 defective ones with the last one only 3 months old with the first service call made on the day after delivery, but I’m supposed to throw all this money down the drain, take my new fully warranted fridge to the dump and buy a new one?!Shocking and not something I can afford to do. If I could afford it, I would get this thing out of my house in a heartbeat and buy something else, but I’m not made of money so this is not an option. Not sure what I can do other than to warn others to avoid Whirlpool and avoid the retailer (L---s). I’m just in shock and to say I’m upset would not even come close to describing my utter disappointment and frustration with both companies and this whole ordeal (never ending nightmare is more appropriate).

After less than 3 years it was the bearings, of course. Then, being handy and not stupid enough to pay the $500 for the whole piece of crap Whirlpool/Maytag tub, we bought bearings from the PartsDr. We just didnt dig deep enough to know that the strators on these things are made out of the cheapest Chinese plastic and are cracked in the SAME TWO PLACES EVERYONE ELSES IS!!! Imagine that? Will scrub my clothes in a river on rocks before I ever buy a Whirlpool/Maytag Chinese again. All front load seem to have the same problems but at least some other companies admit it and are trying to correct it. Will research and as with everything else stay away from the USA/Chinese rusty, corroded junk.

I purchased this washer 4.5 years ago. I have always been a Whirlpool customer. My parents had Whirlpool washer and dryer while I was growing up in the 60s. When I got married in 1976 I bought a Whirlpool washer, dryer and refrigerator. They lasted 19 years!!! Then I replaced all 3 in 1995. Again, lasted 16 years. I gave the washer and dryer to my sons when they moved out--its still working.So I thought I would reward myself with a new Whirlpool washer and dryer in August 2011. I didnt know about the pitfalls with the high efficiency washers. The dryer is great, but I HATE my washer! The lid lock is ridiculous, we should be given an option to override it. The sensing takes forever. The low water level leaves clothes unclean, and with detergent residue, causing the need for another rinse cycle. This saves no water if you have to run it twice. Not to mention how long it takes to do a load. Then it doesnt spin all the water out and you have to run a spin cycle. It aggravates me every time I do laundry. After being a Whirlpool customer for over 35 years, its time to move on. I just ordered a GE machine that is old school, no sensors, no lid lock, and I can control the level of water. Whirlpool doesnt make these simple machines anymore. Youre going to lose a lot of customers if you keep selling the trash. This is the worse washer I have ever had. My adult son went into a rage last night trying to use it, he forced the lid open and broke the lock, and of course it wont work at all without the lock. Good thing I ordered the GE washer the day before, it will be here in a few days. Cant wait to bash the Whirlpool with a sledge hammer, it will give us great satisfaction! Are you listening Whirlpool? Your designers need to go back to the drawing board. I realize this is not just a Whirlpool problem. Ive seen complaints about kenmore and every other manufacturer that makes these stupid low water sensing machines with lock lids. If consumers are too stupid to keep their kids out of the washing machine, maybe they should have their kids taken away.

We purchased our side by side refrigerator from Lowes. When it was delivered, we noticed the freezer door was rubbing on the ice maker and would not close properly. The refrigerator was replaced. Then about 10 months later, the water dispenser stopped working. Service came out and said the water line had ice in it (we do not keep the freezer on high). They replaced the water line in the door. About 6 months later, after the unit was out of warranty, the same thing happened. We called Whirlpool and they said there was nothing they could do, because the unit was out of warranty. I cleaned out the water line tubing myself and the unit worked again, but the problem occurred again several months later and it does not seem right that the water dispenser line should keep freezing up. In addition, every two months we have to take the ice maker apart because the ice will no longer dispense because of an ice buildup in the ice cube container. We used to think that Whirlpool made reliable products, but with these problems and Whirlpools unwillingness to correct the problem, we will never buy their products again. They have lost a long time customer because of their products now and their customer support.

Love the bottom freezer & french doors. Unit uses way less energy than older fridge. Did need a new evaporator but it was covered by a recall. Happy so far. Love having icemaker in the door so it doesnt take up freezer space.

Purchased this beautiful sleek Cabrio washer in May 2012 from Appliance Smart, with its modern looking glass top, it looked so nice. The washer itself works ok for now, but it does unbalance a lot, thats not main issue. We deal with that. The poor design of holding that sleek glass top in is the problem. After a little over two years, it started cracking at the hinge that is just mounted in Plastic which holds the whole lid down, including the heavy glass. The glass started raising up, causing steam to escape. The lid is rubbing and very difficult to open. Appliance Smart is gone now.. We called the service repair person about 6 months ago, he looked at it, said its a problem that is not covered on our warranty and it would be approx $350.00 to repair!! So today, tomorrow or next week it will stop working because the lid is popping off! Its a terrible design, dont be fooled by its sleek look. The manufacturer takes no responsibility for this major design flaw. Beware, the very thing you need to be fixed wont be covered under warranty, lemon law, or just good customer service. We have owned several Whirlpool appliances and doubt that we will own one again, due to the way this issue was handled by Whirlpool.

We purchased this washer on 2008-04-27. It ran okay until a few months ago when it began making strange intermittent noises. This is now happening more and more often. I reviewed a lot of websites and see that this is a common occurrence for Whirlpool Cabrio washers, and Whirlpool will not stand behind it and make it right. Im going to write them a letter mirroring what Im saying here, and remind them that other appliances in my house are coming due for replacements or upgrades. Whirlpool and its affiliates will not be part of those upgrades going forward. I have no patience or tolerance for expensive **, which is what they put out here. I will have to purchase a replacement washer since this seems to have two major areas of failure, both extremely expensive to repair. I might check out Roper and see what they have--its apparently very well rated by the folks that work on these things.

We purchased what we thought was a top of the line, high quality washer and dryer, Whirlpool WTW7800XWO approximately a year and a half ago. It has the glass top with a plastic frame, which has just cracked at the hinge location. I went online to read reviews and then called the Whirlpool Customer Service number, 1-800-253-1301 for assistance. I was thinking after reading the reviews that this should be a simple recall type discussion; however, I got completely the opposite! I asked if this was a common problem and the response I got was, Well, we have had people sit on them, stand on them and fall on them, so they have broken for all kinds of reasons! I was flabbergasted! Of course, I was then told it was out of warranty but he could sell me a new one for $219.38 plus tax plus shipping for a grand total of $261.17. It is clear that Whirlpool does not allow their employees access to the complaint line. This must be kept top secret because the only people that know are the thousands of people that have called in to complain, and once you listen to a complaint, you are fired so you cant hear another one and figure out this is a common problem the consumers are getting screwed on! Every appliance in my house is a Whirlpool and the first to go was the washer after 11 years, which is when we bought this new set. When we have to replace the rest, dishwasher, fridge, etc., it will definitely not be Whirlpool unless they do something about known problems and help the consumer out, especially in an economy like this because bare minimum word of mouth advertising is the worst kind to have! I will now see if someone from Whirlpool reaches out to me or not! In the meantime, I will go to Change.org and sign the petition, never again to purchase a Whirlpool product!

I call them. Lowe's gave me #. Spoke to man there at CS. He took care of me. I was a Lowe's within 30 mins. Gave them PO. Home within 45 mins. Whirlpool you the best in Johnson city TN. You're just like Lowe's. I pay for Whirlpool because you make it. Thanks for all you do. The best. #1.

Rather than replace the heating element in my 15 year old Sears dryer, I opted to replace both my Sears washer and dryer with a new HE Whirlpool. It was the biggest mistake that Ive made. The washer does not have an agitator and the clothes turn into a twisted knot. Deodorant did not wash out of load of three sweaters. When I called tech support, the woman told me that the washer met specification. I suppose that means that it uses only limited water but has nothing to do with the cleanliness of the finished load. I was told by the repairman that future calls regarding unclean clothes would cost me despite a warranty that I purchased from Lowes.He suggested that I wash on using the Bulky Items setting and with a specific laundry soap. The setting provides more water but without the agitator, my clothing turns into a huge knot and comes out of the machine dingy despite washing loads for over 60 minutes at a time. My electric bill has gone up because I have to also add an extra rinse. The machine frequently become unbalanced. My dryers seal started loosening up two years after my purchase and finally became twisted in a sheet and ripped itself loose. Whirlpool has lost all future business with me.

I have a top-freezer model WRT5715MYW. This week will mark the 3rd time Ive had a service call to complain about food freezing in the refrigerator compartment. The last time the repairman told me I couldnt place food in the center of the refrigerator since that is where the cold air from the freezer compartment comes down into the refrigerator compartment. This time when I called to schedule the repair call, the woman at the appliance store where I purchased this told me she also has a Whirpool refrigerator and she cant place any food on the bottom shelf of the refrigerator due to freezing. So this 21 cu ft refrigerator has a lot less usable space than I was led to believe when I purchased it. I would not recommend this product due to this reason. Beware of that channel that comes down the center of the back of the refrigerator. It seems like a design flaw to me.

Whirlpool Washing Cabrio machine model WTW5500XW0 - I purchased this machine five years ago. After about a year I started having problems where the clothes were not coming out clean. I contacted Whirlpool and was referred for a repair. The repair man told me these newer machines need the Affresh product to clean out the machine so this doesnt happen. I bought the Affresh product and there is still a problem. Every load of wash has to be put back in for another rinse cycle, sometimes two rinse cycles. Its ironic because the cover of the booklet for the machine says low-water washer which was the selling point to buying this machine. Instead of using less water, Im using DOUBLE the water.

This is a portable dishwasher with a butcher block top. Great to use as a rolling island countertop. The capacity is huge, fitting large pasta pots and dutch ovens with ease along with dish plates. Love the water miser setting and the no heat dry to protect delicate material like china dishware.

Purchased a Whirlpool Cabrio WTW7340XW2 washer approx 2 years ago. The machine runs so loud on the spin cycle you cant have a phone conversation or hear the TV over it and is leaking grease from the bottom. My mistake to not purchase the extended warranty but you would think a machine would last more than 2 years. I contacted Whirlpool online and by mail and they do not stand behind their product. I did contact a local repair shop and by our phone conversation was told it would be approx 300-350 to fix it and Im not putting that kind of money into a repair. Just want to let consumers know this machine is junk and spend your money on quality appliances, not Whirljunkpool.

We own this range and in 6 years its 4 main boards and 3 touch pads were replaced. The electronics suck big time. We have nothing but trouble with this range from day one and out-of-pocket cost for service calls that were recommended by whirlpool. They were absolutely no help. Expensive piece of crap! I will recommend NOT TO BUY ANY WHIRLPOOL PRODUCTS. The electronics suck big time! I kicked the Jenn Air out the door and to the land fill. I bought a new range, but not whirlpool product, with dials only, no electronics!

I have had problems with my electric range (Whirlpool) since day one. It always ran hot. I wrote letters to Whirlpool and received one very condescending phone call. Now two days before Thanksgiving it is running terribly hot from 350 to 500 degrees. When I called Whirlpool they said the best they could do was offer me a maintenance plan for 293.00.

Our Model # WRF532SMBW refrigerator was purchased on 8/21/14. In the last several months, it has begun having problems with ice build up in the bottom of the freezer, as well as water puddling around the front legs on the floor. I called Whirlpool and they suggested it was our water line, but it does not leak onto the floor daily. They then suggested I have a serviceman come out for a $120.00 service call, plus whatever other expenses that occur. Or, I could just pay $322.00 and that would take care of the service call, parts and an additional one year warranty. We just bought this refrigerator 23 months ago and it cost $1618.92. Now I need to spend $322.00 additionally! What a rip off. Do not purchase a Whirlpool Refrigerator or any of their other appliances. I see this is a common complaint and wish I had read the reviews earlier. The appliance is only 2 years old.

I have always had a whirlpool dishwasher and have always been please until my last dishwasher. The part that holds the soap and liquid stuff has broken and also the part that holds the silverware. Been really disappointed in this product.

Not digital. Was supposed to be a quiet running machine but it really wasnt too quiet. Its cycles were well timed. Was supposed to be energy star certified, but I have to say that I felt it could have been more efficient. It was a new dishwasher in 2007, but we sold our house & moved since then & currently we have no dishwasher. :( If I had to choose, it would be a Whirlpool, GE, or LG. Easy to use even though not digital. Hot dry or air dry, plus several cycles to choose from. All easy to maneuver through. Standard size, fit under countertop, replacing an older one. I do have to say that it did stick out slightly farther than I would have liked. It was black & easy to clean. The buttons & knobs were black as well. It fit in well with our newly remodeled kitchen. It replaced an older dishwasher that had given out. The dish racks in it were spaced great & the wash ability was great - you didnt have to have an empty space in the middle of the racks which provided more space for dishes. It was also large enough on the bottom rack that I could fit pots & pans in it, even cookie sheets. Many dishwashers dont allow for this. The one thing I would have liked better is if the silverware rack was in the door, once again providing even more space in the rack for dishes.

I have used my new Whirlpool range (D-MGR865OES) about a dozen times and the damn thing is going to catch me on fire. I cannot reach the pans on the back burners without rubbing the knobs on the front and turning on the front INFERNO BURNERS AT MY ARM. I cant reach the matching microwave above either. The front inferno burners start on high then can be turned down. It happens every time I go near the thing. Either I inadvertently turn on the fire or just the gas a little and dont realize it until I smell the strong odor of natural gas. Tons of other problems, but this is the worst of all. I called the manufacturer and they call it Buyers remorse and wont give me a credit back. Tim at Freds Appliance just never returns my calls for a manager to call me. I WANT A DIFFERENT RANGE. Buyers remorse? You betcha!!! Never Freds Appliance or Whirlpool again. IF I GET BURNED I WILL PROVE IT IS DANGEROUS IN A CIVIL LAWSUIT. The manufacturer stated on 5/6/16 that there is nothing wrong with the design of this range. I do believe that the other comments are true and my salesman Tim at Freds Appliance lied when he said that the star score was not for the model I was purchasing. They will say anything to get your money and then disregard any further communication. I bought a full house of appliances at Freds Appliance. They know I wont be buying again for 10 years. How do they stay in business?

Me and my wife bought a Whirlpool top load washer June 2011. Two months later the motor locked up and they repaired it; then the transmission started whining the next month. It was repaired. Now a bearing is going out all in the first seven months of ownership and they will not exchange washers, they just want to keep fixing this one until the warranty runs out. Whirlpool washers are a piece of junk and I will tell everybody not to buy anything Whirlpool.

The washer (Cabrio WTW7800XWO) was less than 2 years old and we had a motor go out, so we paid a repairman to come out and repair the machine. The total cost was over $300. Now 2 months later, we get another code on the machine and Whirlpool says, We are sorry but there is nothing we can do, but if you would like to pay $219, we can get a repairman out there to check out the machine and repair it. Theyre also giving the machine an additional year warranty. Shortly after that, I noticed the lid was not staying up when I opened to put clothes in it to wash. So since I was wondering what was happening, I looked at the lid and to my surprise, the springs that hold the door up when open are built into the plastic lid cover that has a see-through glass on it. Right where the springs are located, it must be a stress point and the plastic lid has since cracked and is almost about to break off. I am now in the process of ordering another lid and Whirlpool offered to sell me a lid for $226 but I think I shall buy it from someone else as I dont want to put any more money into Whirlpools pockets. We paid over $1000 when we bought this machine. Now it is about 2.5 years old. I hope there is a class action lawsuit on Whirlpool as I will definitely join in if there is. This company needs to go out of business if they continue to sell machines like this that have so many problems especially when they are less than 2.5 years old. Goodbye Whirlpool. You have lost many more customers as I shall be letting everyone I know about all the problems and complaints about this machine.

On October 29, 2009, we bought a new Whirlpool 30 gallon gas hot water heater to replace a Rheem we had for 20 years. We immediately had problems with the relief valve leaking, so we ran at the local hardware store and bought another valve. Next, we had trouble lighting it (husband was a plumber years ago) but a call to the hotline and we were in business. Now just over 3 years later, the pilot light started to cut off at will. Troubleshooting solved nothing. We called the hotline again and were given a part number, an authorization number and told to go back to Lowes for a replacement part. Figuring how our luck runs, I called first and was told there was no such part number. Trip saved. Now after reading all of these reviews, we have decided to cut our losses and buy another Rheem. You can find the Whirlpool hot water heater sitting beside our 2-year-old Kenmore HE washing machine (also made by Whirlpool) on the garbage pile. No more Whirlpool!

The new? improved model with NO center agitator is the worst - clothes tangle badly and the load becomes very unbalanced, wobbly and noisy. How I got talked into this model by a Sears salespeople was a big mistake!!!

I purchased a new gas water heater and had it installed by a plumber. It worked for 3 weeks then we lost hot water. I called the 877 number and got shoveled around to 3 or 4 people. I got hung up on twice then spent 45 minutes repeating all the instructions that are on the tank to relight the pilot light. They agreed to send a new valve. The first time, I never received the valve (after 10 days) and had to call back. The second time I called in, I spent 20 minutes trying to get another valve sent. The valve I, finally, received had plumbers dope on the back and clearly was previously used. Had the original plumber replace the faulty valve? And lo and behold, the second valve didnt work either. I have no idea why a gas water heater would have any issues after 3 weeks. I bought it brand new from Lowe’s. It is obvious that Whirlpool makes shoddy products. They have very poor customer service and care little for the customers’ time either in correcting the problem or being without hot water. I have spent over 2 hours with Whirlpool. Only to 3 weeks after the initial call, I still do not have hot water from a heater that is less than 2 months old! I called them on the issue of the second valve not working and they put me on hold (after 10 minutes the line went dead and I was disconnected) despite the fact I asked them not to do that!

Bought the HE Whirlpool Cabrio in 2013 after having my old agitator Maytag for 19 years. After reading the other reviews I do not feel alone. An awful washer, a year after our purchase the spin cycle is so loud we have to close the laundry room door. Now it has been leaking into my basement. I called a repairman, explained my problem. He suggested to junk the washer, it will cost more to repair than buying a new washer. In addition my clothes did not clean properly, soap stains on clothes because it does not use enough water. This was about $1000 purchase that lasted less than 4 years! I am done with Whirlpool and suggest to anyone not purchase a HE washer, nothing like the old style agitator washers.

We purchased a Whirlpool Cabrio Washer and there is a bearing problem (which seems to be the common issue reported). The washer is unusable at less than 5 years of age.

I have purchased offloading washing machine in 13 Oct. Within three years it has given lot of problems. Every third month we have to call for service and spend lot of money. We had changed drain motor and condenser. Wiring is faulty. Machine will be down many times.

This is the noisiest refrigerator I have owned. The compressor is so noisy I have to turn the TV up to hear over the fridge in the kitchen. The compressor runs almost constantly, they say thats to make it more efficient. I have called whirlpool and all they say is that it is normal. This unit replace a older Whirlpool fridge that you had to put your ear against to hear it running. It is now on our porch for cold drinks. This will be the last whirlpool product I purchase.

I purchased this washer over 8 years ago and we have been using it 3 to 4 times a week/ 52 weeks a year since. It has performed flawlessly up until about a year ago when it kept given me uL error. Everytime I wash the basket always spins wobbly and unbalanced it seems. I checked the Internet and it turns out others have had the same problem. The solution was to replaced the 4 springs supporting basket and that fixed the problem. Been working ever since.

I bought my Whirlpool refrigerator (Fresh door with Ice maker) from Best Buy in July 2017. By 2019 December the ice maker had stopped working and the refrigerator turns off / shuts down automatically. Have confirmed that the power is still on because of the display on the door. So it is not a power issue. Paid $180 for a Whirlpool authorized consultation and they said the Ice maker motor does has stopped working and the computer board needs to be repaired. This will cost me around $800. Called up customer service to see if the cost can be lowered but of course they said a NO. I am truly upset with the brand and with Customer Service for their lack of empathy.

I purchased it in 2011 for $1100 Canadian. Smooth glass top and true convection. The controls were easy to use, and understand. What bothered me was that it stopped working just after the warranty ran out. I did my research, and found that the newer ranges that have the controls on top at the back have issues with the motherboard overheating, and causing this problem. I did speak to Whirlpool customer service, and managed to convince them to supply the replacement part at no cost. I paid my local dealer to install it. This repair lasted for just over 1 year. Same problem again.This time I could not convince Whirlpool to supply the part. FYI The part in question is the controller. Essentially a motherboard. All the controls are operated through this small computer. It is the only replacement part that costs over $100. Last I checked it was around $450 Canadian. The reason for the fault is overheating. According to the tech that fixed it the first time, it is the most common problem with this style of range. I find this concerning considering the only thing a range does is create heat!Keep in mind that you are virtually held over a barrel. There are only two companies that market their products under multiple names adding up to over 80% of the appliances on the market. They battle for that market by offering more bells and whistles, and less quality. The Range I replaced four years ago was 20 years old. I just replaced my Whirlpool 3 months ago. I went outside of the 80%, and bought a Samsung. Im rolling the dice, and went with induction top. My theory is it will produce less heat because it just heats the pot, not the stove top.Low quality drives me nuts. I want fewer bells and whistles, and more long lasting reliability. I should be able to go my lifetime and only buy two or three ranges. We really like the induction top. It works fast, and doesnt produce too much excess heat. Dual zone oven is a good idea. We werent looking for it, but there was a deal on. The dual zone induction range was only $50 more than the regular one beside it. Now my wife uses it all the time. She will have cookies in one zone, and a casserole for supper in the other. True convection is the other must have. It does a great job cooking everything evenly.

Our original dishwasher lasted many years and did a good job until it didnt. We replaced it with this one that we found at Home Depot. It is not the one we wanted but the delivery was months away and this one was in stock. It does a good job in cleaning the dishes. The only issue I have is that the top rack is not designed for large mugs or glasses. The wine glass holder has 3 slots, but we can only get two in based on the spacing. Also, our mugs dont fit, well on the other side, inside the fingers. Maybe our dishes are on the larger side...I dont think so but like I said earlier, it does a good job cleaning the dishes.

We have had the washing machine about four months. When washing sheets, they twist up badly. The machine does not seem to get the clothes very clean. It seems that it does better when we put it on the bulky setting for all washing that we do. More water is needed I guess.

The latch on the attached-to-the-door silverware basket on our Whirlpool GU3600XTVQ3 dishwasher has broken three times since the unit was installed in July 2011. This last time, the technician brought a new one and it broke the next day. I cannot understand why a company with a supposedly good reputation would include an accessory with such a faulty design, made of such flimsy materials. We have the basket wired shut again and have to call the repair place, but I have no confidence that anything the technician brings to us will work any better, since its the same stupid design and shoddy workmanship.

I like the Whirlpool oven ranges because it is easy to operate, easy to clean and like the features and functions. I have had no issues with the stove and I have had it for four years already. So far still working good.

My 4-year old Whirlpool Cabrio (model WTW6600SW2) has gone out. It cost almost $300 just for the part to repair. It was lightly use; the average use was about three-four loads a week. Thats almost half the cost of what the whole machine will cost if new. I am irate. The customer service was no help. I will never buy another Whirlpool product again..

Absolutely read the reviews on this machine before deciding on a purchase. I have experienced with great frustration every issue addressed in other reviews. Clothes constantly have to be rewashed. The Quick cycle will leave your clothes in a puddle of water. But then there is no spin only cycle to correct that. I have purchased Whirlpool washers before with great satisfaction but this machine is not worth the money I paid for it and does not save me on water or electricity costs because of all the rewashing I have to do. Like others I am stuck with this machine until it dies. You lost me as a customer, Whirlpool.

I purchased the Whirlpool Cabrio (wtw6600sw2) about five years ago. Last year, the motherboard had to be replaced. This year, it started to have load balance issues on the spin cycle; in other words, it wont spin without sounding like its going to tear itself apart. It cost $75 to have someone look at it, and to fix it will cost almost $400, and whats next? I spent a lot of money for this machine, and Whirlpools answer was to offer me a discount to purchase a new Whirlpool. I called Whirlpool and my model does not have a recall, but models with same problems have been recalled. I will never buy a Whirlpool again!!!

Bought the top of the line Whirlpool Cabrio washer and dryer. Washing machine lasted 3 years. Took forever to do a load and would not be clean after taking an hour to wash. The dryer is still going, but would not surprise me if it died any day. Do not buy.

I purchased a whirlpool gold series microwave model #WMH76718AS one and a half years ago, paid $500.00 for it. It stopped heating. Everything else works on it so it looks like I paid $500.00 for a digital clock and a fancy bread box! I went online and read complaint after complaint that the same thing happened to other people. It appears that the magnetron is faulty. I called Whirlpool and asked their service rep how she would feel if she bought a microwave and after 1 1/2 years it wasnt working. She told me that it was man made and that I should EXPECT things to go wrong. She did offer to pay for parts... which did surprise me. But I have to pay for a $45.00 service call and all labor that it costs to fix it. I called the number she gave me and got a answering machine.... still waiting for them to call me back. I most likely will just throw this Whirlpool piece of junk in the garbage where it belongs. I dont want to spend hundreds of dollars to repair a lemon. I feel that Whirlpool knows there is a problem with their product... that is why they offer to pay for parts. But why should their mistake cost their customers money on top of all the inconvenience. Whirlpool does not back their products or care about their customers after they get your money. I will Never buy a whirlpool product again and that includes anything from their sister companies Maytag, Kitchenaid, Jenn-air, Amana and there are many more. So before you buy anything make sure you check to see who you are really buying it from!

Only problem is you have to open door to access functions. 30 second increments and stop are on outside. Beautiful to look at and inside is easy to clean. 4 fan levels, vent inside or outside. 2 light settings. Nice and bright. Low profile over stove but big enough to hold large casseroles.

I purchased this washer and at the same time had gotten a puppy, I only mention the puppy because she is the one who kept getting blamed for what was happening to my clothes. I NEVER thought that it was my washing machine that was ruining my clothing, until I finally opened the door one day and my shirt was hanging from the top of the washer opening, and suddenly it all made sense! I kept thinking that the puppy was chewing my clothes but it is actually the washer that is sucking my clothing into the opening of the washer and when it gets stuck and the rest of the garment keeps spinning, it creates a burn in the clothing. I found out the hard way that Whirlpool will just blame the consumer for not knowing how to properly follow washing instructions, or their instructions, and will not take any sort of responsibility for it being the washer itself! I wrote to them after my father passed away and I washed his sweater in the washer and it got caught in the washer and ruined it. They blamed me for it and basically said I did not follow the proper washing instructions. I have been washing clothes for over 20 years and I know how to do laundry. I have read every inch of the owners manual and NOTHING tells you that during the wash cycle, your clothes may become sucked into the opening and ruined! So I went online to see if this was happening to anyone else and I was amazed at how many people this is actually happening to! There should have been a recall on these washers and I am amazed there has not been some sort of class action lawsuit.

Purchased a Whirlpool top loading washer. The agitation cycle is unreasonably loud. So loud you can hear it everywhere in my home and cannot have a conversation within about 30 feet of it. When I ran it for the first time I thought it was malfunctioning and when I called Whirlpool I thought they would send a technician to fix the problem but they told me that the sound was perfectly normal for high efficiency washers! My other high efficiency washers were very quiet. The fact that they think this type of noise is not only normal but quite acceptable makes me quite certain to never buy any of their products again. Very disappointed to see what once was a quality company to be so lame.

Ive had trouble with my washing machine since the end of May 2011. I have had over 5 service/repair calls which still resulted with the same problem. By the way, I do have a warranty on this product (which hasnt seem to have helped at all). I have never had such poor customer service in my life as I have had from Sears and can assure you, I will never buy another product from Sears or Whirlpool considering the experience I have had. I have missed numerous days at work only to wait for a repair appointment that never happened. Needless to say, I am very disappointed and would not recommend anyone to buy from Sears or Whirlpool.

Ive had my Whirlpool Gold for over a decade and absolutely love the quality and performance of the unit. No maintenance issues whatsoever throughout the years. I recommend this washer to everyone I know and continue to enjoy the performance and reliability of Whirlpool. I will continue to buy this brand every time as needed.

I purchased a Whirlpool Gold from ABC Warehouse in Flint, MI, for $2099.00 before tax and it was delivered on 10/22/2010. Head-liner of inside of refrigerator has a crack about 3-3 1/4 inches long and the refrigerator is running more often. A repair tech came today, 10/14/2011, and did his job fine. He called Whirlpool and they stated to fix it with epoxy? The repair tech is ordering this. I called Whirlpool at 9:00 am right after the tech left at 1-800-253-1301 and spoke to Sherry. I explained everything to her in a very nice manner and she stated that according to the manual, they give us it is for repair only? I said, ok, could I please speak to her Supervisor and she said yes but it will be the same answer. I spoke to her supervisor, Lisa at 9:15 am, she came on talking about the problem and let me talk, I asked her on several occasions are you still there, and she said yes, her words were that Whirlpool only repairs nothing else for the year as per my paperwork (record). I said we dont even get this till after we purchase the item, I mentioned I had a Cabrio Washer and it was junk and had more service calls than any other machine I owned. I have a stove as well from Whirlpool it’s been good so far, I told her with service like this, and them knowing their liners are made of cost cutting saving materials as I have read enough complaints about this on the internet, that Whirlpool is eventually going under and so are the other small shops that do part work for them and their jobs will be outsourced to Japan, China, India and so on, I asked if there was another person higher up than her I could speak to and she said no, they’re not available at this time I snickered and said thats management for you. They have a customer service rep (call center complaints which is Sherry), then supervisor like you (Lisa) then some other management that dont want to talk to you. Way to go Whirlpool. I told her to document that I will never buy another Whirlpool appliance and I will definitely tell others and so on, and if we get enough folks to ban them they will leave USA or close and then Sherry and Lisa will be unemployed just like the rest of us in the good ole USA. Poor appliances for folks that can barely afford to make it and if you’re lucky and working like me and you buy something; shouldnt a refrigerator last more than this, and you stand behind your products? I also told her I know some are abused but this was not an abused product from me. It is a Whirlpool ‘cut your cost savings product’, and forgets the customer. Please look at the old appliances, I also mentioned I have an old Amana in my garage that is 17 years old runs great and never had a problem. And I gave her up for this piece of junk Whirlpool. I then told her I will write letters, emails and everything I can think of to ban this make and product. Model number of this refrigerator is GI7FVCXWBO, freezer on the bottom, fridge on top, side by side doors, solid black with ice maker. When I purchased this I bought it to last a long time as I had to finance it, and take from our monthly income. I had never had a nice fridge, but heck this is not nice. It’s a joke and the sad part is, I owe over $900.00 still and just got laid off. Thanks to the good ole USA and Michigan, but I will pay it off no matter what cause I pay my bills, and stand behind my name as a good person and citizen unlike Whirlpool. Boycott their products as they dont care about us or the American workforce. Oh, and this damage was not caused by abuse to the fridge - it was poor quality of materials in their products. Thank you for letting us complain about products! Also, it’s not like I can go out and buy another refrigerator as it took me over 18 years to get this one. Thanks WHIRPOOL for letting me down on another bad product but it will never happen again. Ive definitely learned and will teach others. Its just not fair that these big manufacturers can get away doing this to the poor people, maybe its like they say; corporate greed?

Purchased the Sears Oasis (made by Whirlpool) washer and dryer almost 4 years ago and I have worked on these machines more than the Maytag machine and dryer I used for over 22 years. Electronic and mechanical problems. One recurring problem is loose change working its way into the drain pump on the washer and it knocks a hole in the side of the housing. You later discover it when you go down to the basement and find about 50 gallons on water on the floor. Very poor design! Never happened the first time with the Maytag.

We purchased a Whirlpool Overhead microwave and Quiet Dishwasher in May of 2017. Within the first year, the microwave needed new sensors installed. The repair person said this was a design flaw and he was getting many calls. Then at 13 months, the dishwasher wouldnt drain. The repair person fixed the problem and left reset directions because this can commonly happen. Now at 18 months later, the drainage problem wont resolve even with the reset. Whirlpool extended the warranty by 6 months but wont cover this repair. Two appliances, two problems. Dont buy Whirlpool.

Do NOT buy this washing machine. It looks nice but that is all. My elderly parents bought this washing machine based on the past experiences with Whirlpool but the quality of the product has changed. This machine constantly errors and does not allow them to wash clothes. I have followed the instructions in the manual to try and clear the errors. I ended up calling Whirlpool and the response I got was... It will be anywhere from $80 to $125 for someone to come out and look at it. This is a product which should not stop working after 2 years. I guess Whirlpool only stands by their products for a year because they think it is only built for a years worth of service. I wish I had better things to say because the previous Whirlpool machine lasted over 20 years.

We bought this refrigerator because it was the only panel ready one we could find. When it was delivered the two doors did not line up. There was an adjustment that could be made but it required that Whirlpool had to do it. We made an appointment and was told it would cost $179 for the adjustment!! This for a refrigerator we had just purchased for several thousand dollars. The service person showed up and after working on the refrigerator he could not balance the doors. He blamed it on uneven floor, misaligned cabinets – anything he could say to shift the blame from Whirlpool. We called and complained again. They sent out another service person. He was just as useless as the first one. Told us to even out the doors we would need to shim the refrigerator which he would not do. Complained to Whirlpool with no results. Finally hired someone not affiliated with Whirlpool who was able to get the doors to be aligned. Never Never buy a Whirlpool/Kitchen Aid Appliance. They do not stand behind their products and do not care about their customers!!

Cabrio washer - I have always had a Whirlpool appliances and have always been satisfied with them, but this is the worst washer ever manufactured. I bought it to wash heavy loads of jeans and it takes me all day to wash 1 load because it is always out of balance. No matter what setting I put it on I have to keep rearranging the load. Without putting up with that, the load takes 87 minutes on bulky wash. That is far too long and then you add all the time I spend rearranging it to get it to work. I think there should be a recall or at least admit you have a poor design. My son works for Whirlpool, but Im not sure I will be supporting this company again.

I purchased new and installed my heater in 2003. SN: 0253109845, MN: EE3J50RD0454. I started removing and replacing or cleaning heating elements in 2011: pretty good service. In 2015 I noticed black and brown water coming from the hot water taps. I opened it again, cleaned it, and realized anode replacement was required. That is when trouble started.I tried everything usual including 4 foot cheater bar, heating the coupling, impact wrench, tapping with a hammer, etc. Finally found a 700 ft-lb. pneumatic impact wrench on sale at Harbor Freight. After serious wear and tear on my air compressor and about 1-1/2 hours of work with the impact wrench, I got it out. The threads were messed up some, but I did not look close. I had to put the 1-1/4 inch head back in to return it to service while I found and ordered an anode. Could not get one from Whirlpool and could not buy one in Lowes where I bought the heater.The surprise was when I cleaned the threads to put the head back in, I had to use almost as much time and torque to get it to stop leaking as I did when I took it out. Then, when I did try to install the new anode, it required to same effort. Conclusion, There was some kind of imperfection with the threads in the coupling that messed up the threads on the initial installation of the anode, which made it nearly impossible to remove. Whirlpools quality control stinks. The next one will NOT be Whirlpool.

Just like so many on this site Bought Whirlpool Model #WRF990SLAM02 refrigerator new in 7/2013. Just went on vacation for 2 weeks, I come back and the freezer and ice maker are not working. If what everyone on here are saying is true then it looks like I too will have to purchase a new refrigerator and you can bet it wont be a Whirlpool.

I have purchased a Whirlpool refrigerator and it has passed only 1.5 years and I have repaired it twice. The cost of repairing is also very high. Service charge is very high so I called a local party to solve the issue. They checked and found that a capacitor and a compressor relay is not working. They replaced the two and debited a cost of Rs.1500.

In March of 2013, I purchased a Whirlpool refrigerator; model number WRF990SLAM00 from Lowes. About two weeks after my manufacturers warranty expired, I called Whirlpool because the refrigerator wasnt working anymore. It took several weeks and the need to call four different repair companies before we finally had one that was willing and able to come attempt to repair the refrigerator. They came out, changed a few parts and left. Several weeks later, the refrigerator quit again. This time, when I called whirlpool (about June 2014), I was able to convince them to give me an extended warranty. They told me that the warranty would expire in December, and that all the work and service would be covered up to that date. This was fortunate because that repair, parts alone, was near a thousand dollars. Of course, the repair company couldnt make these repairs in my kitchen, so they had to remove the refrigerator and take it to their shop for several days. By this point, we had lost two refrigerators full of food. In mid-November 2014, the refrigerator quit again. We lost another refrigerator full of food. We called Whirlpool and the repair company again, and the repair was scheduled. I have six children and we spent Thanksgiving without a refrigerator in our home. The repair shop kept the refrigerator for several days after they fixed it to make sure it wouldnt leak coolant, because by this time, they had figured out that there were several pin hole sized leaks in the coolant line. It didnt leak. They had it for about four weeks total before they brought it back to us. By the next morning after having the refrigerator plugged in for several hours in our kitchen, the temp was at 65 degrees in the refrigerator and 60 in the freezer. I called the repair company again and whirlpool. The repair company has come to the conclusion that there must be a leak in the coolant line in the walls of the refrigerator and it is deemed unrepairable. They called the whirlpool tech line and the tech people told them to come back to our house and read the pressures the next day. They came out, read the pressures, determined that coolant had leaked out and told the tech department it was not repairable. The tech department told them to go through the entire cooling system again. This is something they have done several times. Today, they brought the refrigerator back after going through the entire cooling system, yet again. Its still not working. As I type this, my refrigerator is at a balmy 55 degrees. The repair company and I have both, on numerous occasions requested a replacement refrigerator. This was a very high end purchase for us. The original cost of the refrigerator was around $3,000. I have lost around $1500 worth of food, which Ive also requested on numerous occasions for Whirlpool to reimburse and they refuse. Whirlpool refuses to replace the refrigerator. Today, I found out that, by mistake, they gave me a one year extended warranty instead of six months. They said that it does not expire until June 19, 2015. Even with this information, they told me that the best offer that they will give me is IF I am willing to EXCHANGE my lemon that is in my kitchen right now, they will SELL me a replacement refrigerator at a discount. They say that the terms of the extended warranty are different than terms of a manufacturers warranty.This is unacceptable. I am currently out several thousand dollars for an over sized filtered water dispenser in my kitchen. Throughout 2014, we spent somewhere between three and four months without a working refrigerator in our home. As of right now, I havent had a working refrigerator for about six weeks and through Thanksgiving, Christmas, and New Years. I bought the refrigerator because I thought it would act like a refrigerator and not a paper weight. An Implied Warranty of Merchantability has no expiration date. It requires that the goods be fit for the ordinary purposes for which they are to be used. This refrigerator is not fit to be used.Id also like to mention that during the times that Ive spoken with Whirlpool on the phone, they have told me that they would replace the refrigerator if the repair company deemed it unrepairable. Typically when I call whirlpool, I am on hold for fifteen to thirty minutes before I get to a representative. Today, I was on hold for forty minutes before my call was disconnected. This has happened numerous times. Ive also had representatives disconnect the call several times when they were transferring me to another department, or putting me on hold. I estimate that I have spent at least forty hours on the phone with the customer service department for whirlpool in the last several months. And even, with all that, I have not had a dependable refrigerator for eight months. I need this resolved and I dont feel that it is fair for me to be financially punished because of the lemon that Ive already purchased from Whirlpool.

My front load washer doesn’t get my clothes clean. I have to rinse twice and still there is soap in my towels and they smell bad. I’ve followed all the tips without much luck. Now I use only Oxyclean and rinse with 1/4-1/8 c vinegar. The machine doesn’t pump all of the water out of the machine either. To me it is low-efficiency!

Whirlpool Cabrio Model WTW6500WW1 - Have had good luck with previous Whirlpool Washers so thought I would purchase this one 2 years ago from Menards. Paid more than I normally would and thought it would be worth the extra money. Not so.......As many others, it has a foul odor that will not go away and now sounds like a freight train in the house. Called Whirlpool about this issue and parts are not covered. Total cost of parts including the tool that is needed for this repair is $187.00 not including shipping. Whirlpool has lost my business moving forward as like many others, Im sure. Very disappointed!

We purchased this washer in April two years ago. I have had service people out twice to replace the lid. Tonight, my husband comes into the kitchen with chunks of something that I could not readily identify. He tells me the entire frame holding the light has rusted out and that the light is hanging into the tub! I followed him into our air conditioned interior laundry room and placed my hand under the rim. It’s filled with rust and the light is dangling down into the tub!

We purchased a Duet from Lowes just a few months ago. Within 2 weeks we had an inoperable machine. After 2 phone calls a service technician came out and looked it over. He had to come back a total of three times to replace the motherboard. That worked for about six weeks and it died again. He came out again and replaced the motherboard again. Fast forward two months and the machine is once again inoperable. When plugged in, it makes an ominous growling sound but nothing else happens. The idiot who designed this thing has no common sense. Its programmed so that it will LOCK on any failure. Not only has every one of these episodes left us with a load of clothes in there getting moldy, you cant even get to the model number or serial numbers; both of which are only visible inside the rim of the machine.So adding insult to injury, your machine is broken, your clothes are in there getting ruined, and YOU CANT EVEN GET TO THE INFORMATION YOU NEED TO SET UP THE SERVICE CALL. If it had only happened once, Id laugh, but this is the third time and its not funny. We bought this machine because it said proudly made in USA. Next time, Ill support the Korean economy and buy a reliable, durable Samsung. The only positive I can offer is that the Whirlpool live chat person was able to set up the service call for me even though I cant get to the relevant data inside the machine. DONT BUY A WHIRLPOOL WASHER. Despite their legacy and US-feel-good associations, the sad truth is that they are poorly engineered and poorly manufactured.

My washer worked less than a year. I finally called Whirlpool and they basically said, were a big company and you must for the rusty, broken drive shaft, pay for all new computer face plate, and service repair. I contacted the FTC and they told me they needed more complaints in order to make them do a recall on Cabrios. Good luck!

I purchased a water heater in 2011 and have had the thermostat replaced at least 5 times! Now, not only does the heater not heat the water, but it has rusted through and ruined my floors! They say they will replace the thermostat (oh yeah, yet another one!) but what about the crappy thing in the closet. I will NEVER buy anything that says Whirlpool on it. They dont stand behind their product and have made no efforts to correct the issue. There has to be a lemon law clause that would be applicable in here somewhere.

I had purchased fully automatic top loaded WHIRLPOOL WM 360 BW PRO-HS 9.5 on 08/05/2019. I had purchased the above machine after going through the various claims made on the website. However, I regret to say that since installation I find that the performance of the machine is not up to my satisfaction. Even after two visits by the engineer, the following issues remain:(i) The machine makes lot of noise in the initial stage.(ii) Though the timer shows a particular time during selection of a washing cycle, in reality the machine takes one and half times more than the timing shown. In case one selects warm / hot water, the actual time taken is twice that shown or more. I am sure in winters it will take more time in case warm / hot water is selected.(iii) The clothes get badly entangled during wash.In the past I had a LG front loading washing machine which never gave me any problem. I had gone for the best top loading model of Whirlpool hoping for better performance but it has only caused problems. Not worth the expenditure.

A couple years ago we purchased a Whirlpool Cabrio WTW8000 top-load, high-capacity, washing machine based upon good claims of the salesman at Lowes - Appliance Dept. This was not an inexpensive machine. However, this washing machine failed to live up to representations and performance is poor. However, biggest complaint is that clothes are able to get stuck between drum and the unique agitating device which results in holes and tears in material. This is a significant design flaw and were not sure why more people dont complain about this rather significant design flaw. Of course, there are other shortcomings... but destruction of clothes is a serious problem. While this machine is in excellent condition, it will be replaced with a more traditional washing machine with vertical agitator ASAP.

This piece of junk just broke down not even one year after the purchase. Every singe Whirlpool washing machine has broken one way or another. This one will set the wash time for 57 minutes, and exactly 24 minutes left in the cycler, you hear this big crash and then everything stops. Another dumb thing about this piece of crap is that when the problem happens, the POS keeps the lid locked so that you cant tell what the problem is. What morons would put a lock on the lid? Its not like someones going to take a jacuzzi bath!Restarted the POS again, and exactly 24 minutes left on the wash cycle, there was another crash. Both times, exactly 24 minutes. NEVER BUY FROM WHIRLPOOL!

This thing will not bake correctly, leaves pie bottoms raw, yes we use convection. We have tried everything to get it to bake correctly but to no avail. Top and control panel get very hot when only using oven. This thing is junk, taking it back to Lowes.

Thrilled with my first experience (9 years now) with my Whirlpool glass-top range/oven. Truly LOVE the modern look of glass cooking surface which cleans up like a dream! NO harsh abrasives needed, always WIPES shiny and beautiful. All-electric...no stinky gas fumes. Wonderful features... Computer controls, SELF-CLEANING OVEN. Now, if only it would do the prep-work.

If you are considering a Cabrio washing machine, save yourself the aggravation and buy something else. I purchased a Cabrio model WTW5640X from Lowes 2 years ago. It has been one disappointment after another. First, the clothes were coming out really wrinkled and not fully rinsed. I now routinely use the extra rinse cycle. I also started washing very small loads with hardly any soap (and yes, I use the HE detergent). That works for me, but its not practical for a household of more than 2.This machine is also not for anyone with kids or who expects to remove routine soils. It doesnt clean well. White socks start looking dingy after a few washes, and even the hot cycle with bleach doesnt get whites white. Now, the washer has started shutting off with the clothes still soaking wet. I can press the Drain & Spin cycle to get it finish the job, but that adds another 13 minutes to the 63 minutes it already takes for a regular cycle with the extra rinse. I so wish I had not replaced my 15 year old Kenmore.

I bought the Whirlpool Cabrio 5.3 cubic foot washing machine to replace a Samsung equivalent machine. I am so extremely disappointed with it. As a mother of nine (seven of them boys) I need a quality machine. Unfortunately this is not one. The clothes come out of the machine just as dirty as they went in. The pants still have dirt on the knees. I think a rinse in the sink would yield better results. I use the highest soil setting, warmest water fabric will allow, and exclusively Tide detergent. I only fill the tub with half a load (completely voiding the value of large capacity) and yet still have to run clothes through twice.I really don’t have time for this. All the kids clothes have to be inspected before drying. I wish I could go back in time and keep my Samsung which was recalled. I would rather take the risk of an exploding machine than deal with this one any longer. Unfortunately, after spending over $1000 on the washer (and buying the matching dryer) I’m stuck with this useless machine. I hope others don’t make the same mistake I did.

I have not had any problems with my Whirlpool refrigerator. It is four years old and has had two owners, including myself. It has the stainless steel look and has top to bottom french doors, one side is the freezer and the other the refrigerator. Both sides are equally the same size. It has a filtered water dispenser and ice maker in the door. Id say for the price it is a really good value.

We bought a new Whirlpool dishwasher with a kitchen reno. It cost over $1000. One month out of warranty the pump died. As this is apparently a common thing with these dishwashers the company sent a new pump, free of charge, but we still had to pay $150 for the install. Now, less than 2 years after purchase, the dishwasher refuses to drain. I wrote to the company, they are not interested. Dont buy Whirlpool, you are only throwing money away.

We bought the over-the-range Whirlpool microwave, model #WMH53520AH-1, about four years ago from Pacific Appliance Sales Kitchen and Home inside a Best Buy store in San Diego. The Magnetron and Diode have malfunctioned and been replaced. Now the plastic around the door is falling apart, cracking, and splitting. This is unacceptable, poor craftsmanship, and low quality for the price of this Whirlpool appliance. This needs to be reported to the company and properly addressed. Until then, were staying away from any Whirlpool related products. We also own Cabrio W/D. The washing machine has had problems from year one. Im submitting a separate review for this appliance. Consumer beware!