In 2008, we also bought a Whirlpool 40 gallon gas hot water heater with flame lock, Model #BFG14040T3NOV. We too purchased from Lowes. The plumber was here yesterday to replace the thermostat for the third time in 4 years. We also suffered through cold showers, warming water for dishes and sponge baths. We are in our 60s and are worn out arguing with these people. If there should be a class action law suit, you can count us in. It is not right to have such a faulty product out there by Whirlpool. This is still America, right?

Very disappointed with this product as well as Whirlpools handling of the situation. I purchased this item 9/15. Its now 10/16 and the plastic that surrounds the glass on the shelves has cracked on 3 of the 4 shelves. The company will not replace because the warranty time has run out. The cost to replace and ship is around $500.00. Big disappointment.

Weve been in this house for almost 4 years so the dishwasher (Whirlpool WDT790SAYM) is no older than that, maybe even 2.5 since I think I got it home in my CX-5 which is 2.5 years old. Anyway, never really had a problem with it and we run ours maybe once a day or twice in a row every 3 days. Last night I remember running a load and this morning noticed the dishes were dirty but the inside of the tub looked clean. So I plop another pod in and tried to run it again and sat there and watched it. It filled up with water but then nothing. After 20 minutes I opened the door and steam came out so the heater element was working and there was water at the bottom. I tried various things but nothing. Canceling still works.So either I try to get this fixed, or buy a new one. This wasnt a cheap dishwasher either. My wife balked when I 1st bought it considering she thinks a $300 model is better than most of these $500+ models. Right now I cant argue with her since we just replaced an expensive Samsung washing machine that lasted maybe 5 years. Theres another review of this model on these forums and the person tried to get it repaired many times and it appears maybe the same thing is happening to us. I wont go down that road considering repairs like that exceed the cost of a new dishwasher.

It gets the job done. Its no power washer, but the dishes get pretty clean and dry nicely. I have no idea how dirty the dishes can be and still get cleaned, since Im weird and pre-wash my dishes. Its stainless steel and black, and has quite a few wash and dry settings, including an option for heated or unheated dry. The utensil rack is attached to the door of the washer and cant be moved. Two levels, and pretty easy to do dish tetris with. No offense to most standard dishwashers – I need a washer about 3 times the normal size due to a passion for cooking. Its slick and matches my ultra-modern, borderline-Swedish interior.

Whirlpool is the manufacturer of most appliances including the Kenmore dishwasher. Your products are made horribly for the mother board to go out in 2 years is ridiculous. I purchased a stainless steel dishwasher from Sears in August of 2014. 2 weeks ago I received error codes E2 and F2. A technician came out and the mother board needs replaced because water got into it... its a dishwasher. The cost to fix $465. I paid $673. The sales person informed me that I should have purchased the extended warranty because the appliances now only last a few years. Seriously... fleecing of America. This is my last purchase from Sears. We have bought appliances for 30 years from Sears and this is the end. They could care less about customer service or their products. Apparently everything is now made by Whirlpool who will also be getting a review. Shame on you for making poor products.

We bought the over-the-range Whirlpool microwave, model #WMH53520AH-1, about four years ago from Pacific Appliance Sales Kitchen and Home inside a Best Buy store in San Diego. The Magnetron and Diode have malfunctioned and been replaced. Now the plastic around the door is falling apart, cracking, and splitting. This is unacceptable, poor craftsmanship, and low quality for the price of this Whirlpool appliance. This needs to be reported to the company and properly addressed. Until then, were staying away from any Whirlpool related products. We also own Cabrio W/D. The washing machine has had problems from year one. Im submitting a separate review for this appliance. Consumer beware!

It was on sale and the price was good for comparable refrigerators. The biggest problem is that instead of a simple dial to control temperature, you have to be a computer genius to figure out how to turn it to a different temp. even by the instructions. And the ice maker throws ice all over the floor even if you hold the glass up against the top. When I first got it, it made a very loud noise when it run, but that changed with time to a bearable volume. Everything seems to work well other than those few little things.

Purchased Whirlpool dishwasher and range approximately 16 months ago. Dishwasher must stop in middle of rinse cycle because the dishes always feel filmy and there is an inch or two of water in bottom. Must be bailed out by hand. Piece of garbage. Called Whirlpool and they can get us a service man from 8-4 (who waits an entire day these days) on New Years Eve. Next appointment is following week to examine and will fix (if it is their fault and for a fee). The last two dishwashers I purchased lasted 10 and 7 years respectively. Stay away if you dont want bad equipment, uncooperative service, and aggravation. Range I bought was OK but the oven temperature is always off 10-15 degrees from what it says it is. I honestly wanted to buy American but I feel cheated. Next time Ill try Samsung and see if they give a damn.

We have just built a new home and have spent a ton of money on appliances. I so wish I had looked up the reviews on this Whirlpool Cabrio Washer before we bought it. It makes a very loud annoying sound through at least a third of the cycle (which I was just told by Whirlpool is the normal agitating sound). We have also had to have service out here twice in the first few months because some of the clothes come out dirty in areas that were folded over because of lack of water even on the high water setting. It also, ripped my favorite white blouse right in half. Trust me DONT buy it, you will be sorry.

The unit I live in is at **. They purchased it in Nov 2011. The washing machine worked for 2 months. Now, it has to be dismantled at my home and take a day off. I would like a replacement. The Dutchgate is still being developed. They purchased at least 60 at this point, there is no reason not to give me a new one instead of having two techs dismantle the machine in my new home for 4 hours and a day off of work. Model WFC7500VWl, serial CD13528709. Please try to assist me.

After 2-1/2 years we started having trouble with the spin cycle on our Maytag washer. We live in an area with no repairman. Whirlpool want us to pay just to talk to us. Now the timings off. It will not spin out.

Bought top of the line KitchenAid refrigerator $4500... Completely stopped working in 3 months. Cannot get ahold of anyone at Whirlpool & their phone system is ineffective. Appliance technician came out, cannot get the parts he needs from Whirlpool!?! He said that if he cant get parts in 21 business days then Whirlpool may consider replacing the fridge. Is this a joke?!!! I have a 1970s Frigidaire still working!

I bought it 3yrs ago, and it give us headache, only two weeks used and it stops working. We call their service center and have them check, findings is the motor not working and have to replace, we are asking them to replace it with new washing machine, but they only replace the motor, what we cannot accept is that they replace it with a surplus motor. Only two weeks used and they replace only surplus parts!!! Damn. What a bad experience... (The motor they put is noisy too)! After a year the spring hinge collapse and have to fix it again. And now my washing machine is like a helicopter when spinning, shaking and moving around our laundry area... I dont want to buy Whirlpool anymore.

We bought an oven built in from IKEA - Whirlpool. It didnt work from the beginning. We called for a technician, who comes in the next day, took the defective part and ordered a new one. Took two weeks to arrive. Now I just found out that I will have to wait another week for somebody to come and install the replaced part. I am very disappointed with their way to serve me as a client. I explained to them that itd be nice if the technician it will come at the first hour in the morning ex. 9 am so I can go back to work after that. Which is not possible. The tech is more important than you as a customer. The technician will give you a 2 hours windows to arrive and after that who knows how long it will take the repair. So far I have this build-in-oven in the kitchen just for design, is not useful I doubt that it will be working soon. The lady who called me from Whirlpool Canada was giving me theyre the option in the manner or take or leave it.To be honest, I regret buying this oven, so far I havent used. Wasted my time trying to get them to be more efficient, but got the message from them that I dont matter. Never been treated so wrong by somebody who is working in customer service. The first call it was coming from a company which is located in Maple Ridge, BC phone number 604-466-5597 and when I insisted on having the repair being done asap they hung up on me. I asked for supervisor or a manager, and they told me they are not allowed to give any of those on the phone... Buying this oven was a mistake, trying to deal with them another mistake. I dont recommend to anybody this oven or dealing with Whirlpool Canada.

I bought the W04H02 SKU Number 13219771. I decided to wait to write this review until Trail Appliances hauled away this piece of junk, which was this morning. I bought this fridge July 2013. In June 2015 the freezer first konked out, so I started using my deep freezer. Then by October the fridge went. I called in my repair guy, who told me he sees this all the time with this fridge and carries many motors for these garbage fridges in his vehicle at all times. So $375.00 later it worked for about 3 1/2 months. Just long enough until the warranty again ran out. At this time I started to read the reviews about Whirlpool, and I was so mad at myself for not reading the reviews first. All I can say is I would never ever recommend this product. I am glad to see this junk out of my home. I never wasted TIME CONTACTING WHIRLPOOL, AS BY THE REVIEWS I READ, THEY DONT STAND BEHIND THEIR PRODUCTS. THEY ARENT WORTH THE TIME.

I bought Whirlpool gas water heater on July 2009. It keeps going out. It is not working. I found out you cant even get parts for fixing it. The dealers told me its junk. I was told to buy a new one. Then, I found out its been in class action lawsuit. How did I get to buy it after it was recalled? I dont know what to do.

My husband and I bought a brand new front load washer and dryer set in 2011. We have had nothing but issues since the day they were delivered. First off the dryer, needed to be repaired after one load of laundry just went through. We were told that the thermostat went bad... needless to say we have replaced that one thing 4 times since we purchased them. Secondly the washer, this makes me so mad. I have 3 children, 2 of them have allergies and Asthma. I clean my washer regularly with vinegar and a special front loader liquid. I have mold in the areas where I put the liquids in. I have to take them apart every week to make sure they are clean. I leave the drawer open to air dry when Im finished with laundry for the day. I leave the door open and I still get mold everywhere. I do laundry on a daily basis, this should not be happening. Im so disappointed with this brand and I will never buy them again!

6 months after we moved into our new house our Whirlpool refrigerator froze up and we had it repaired. 6 months later the same thing. Still under warranty. 6 months later the same thing. I asked for a new refrigerator. They said it could not be replaced unless it was deemed unrepairable!!!! Now after 2 years with the same problem every 6 months I get in contact with corporate and advised to get an extended warranty because “they don’t replace refrigerators”. So an extended warranty will cost $350 this year and increases every year because the fridge is over 1 year old. Ok so I am paying to have it repaired with their so called warranty!!! We went to an appliance store and purchased a new not Whirlpool refrigerator. Will never buy anything Whirlpool again and let all my friends and family know of my experience.

I purchased a Whirlpool classic range model number rf263LXTS0 on January 2010. We had some hang-ups on the kitchen renovation and were not able to install the appliances until May of 2011.I used the cooktop that evening and was very pleased. I then went to use the oven 2 weeks later and it did not heat up. I asked the contractor to check things out (maybe it was something minor that he could fix). He checked the things that he installed and everything on his end was working fine, so he told me to call Whirlpool.A service technician came out and, within 10 minutes, said that the oven controls were defective.I paid $450.00 for the oven originally. The service technician charged me $136.74 for 10 minutes to tell me that the oven control needed to be replaced (that is the major part of the oven) and that it would cost me $318.41 to replace the part.I called Whirlpool and explained my circumstance and Paula, the supervisor from Tennessee, said that there was nothing she could do. I told her that even if I installed the oven back in January of 2010, the major part of the oven should last more than 1 and 1/2 years.What terrible craftsmanship and crappy customer service. It is sad that customer service cant stand by their product and Whirlpool has to rely on making their money on repairing defectives products. I now have to go out and buy a new oven. I also buy a lot of appliances in my business and I will never buy a Whirlpool again.

I purchased a new gas water heater and had it installed by a plumber. It worked for 3 weeks then we lost hot water. I called the 877 number and got shoveled around to 3 or 4 people. I got hung up on twice then spent 45 minutes repeating all the instructions that are on the tank to relight the pilot light. They agreed to send a new valve. The first time, I never received the valve (after 10 days) and had to call back. The second time I called in, I spent 20 minutes trying to get another valve sent. The valve I, finally, received had plumbers dope on the back and clearly was previously used. Had the original plumber replace the faulty valve? And lo and behold, the second valve didnt work either. I have no idea why a gas water heater would have any issues after 3 weeks. I bought it brand new from Lowe’s. It is obvious that Whirlpool makes shoddy products. They have very poor customer service and care little for the customers’ time either in correcting the problem or being without hot water. I have spent over 2 hours with Whirlpool. Only to 3 weeks after the initial call, I still do not have hot water from a heater that is less than 2 months old! I called them on the issue of the second valve not working and they put me on hold (after 10 minutes the line went dead and I was disconnected) despite the fact I asked them not to do that!

This washer is a piece of junk!! It doesnt use enough water to clean the clothes and now it wont spin them dry. I have maybe two loads a week on a regular basis. I have always used HE detergent. Never overload. It is only three years old and I have been having to go to the laundromat because I cant afford a service call and especially if it is what they say which costs almost much as the washer. Be ahead to buy a used washer or a cheap one. It wasnt getting the clothes spun out dry enough - dripping wet. Then it flashed od and ul and sd and f51 and then it kidnapped my clothes - couldnt get the door to unlock with the pause or power until I unplugged and still had to wait several minutes. They refuse to help. Do not buy this machine!!! The customer service was not one bit of help. Instead she wanted to charge me $350.00+ dollars for some plan.

Broke within a year, company wouldnt back its product. Went out for another range, chose a different brand. Make sure you know the companys policy in case of breakdown. Sometimes, even though it might be an off brand, might turn out to be the option. Think outside your norm, listen to employee, other consumers. Just because its on sale doesnt mean it actually does its job.

We bought a new refrigerator 14 months ago and the compressor went out New Year’s Eve. Of course, expecting 30 people to celebrate! The first refrigerator Lowe’s delivered was loud and we called and asked to have it replaced, which they did. The second one was also loud and we debated if we should send it back also but we just put up with it! Second mistake was not buying the extended warranty. Since we have always had good luck with WP we didnt purchase the extended warranty. Neither WP or Lowe’s would do anything to help. The repairman who looked at it and diagnosed what was wrong said the compressor was undersized for the size of refrigerator and that it had worn itself out trying to keep up. He said he would not put in the same size compressor or it would do the same thing. Hence the loud noise of this model. I will never shop at Lowe’s again, and after 30 years as a Whirlpool customer, I will never buy another product from them. Also, if you plan to buy WP, buy extended warranty. They also leak water.

Have owned my Whirlpool washer model# LSR 701 0PQ1 two years and had no problems with it before today... The washer was used once a week since I purchased it and only myself use it. There is only myself and my son and our loads are always small. Well today I put a load in and went to finish my other housework and when I went to check on the load, there was a weird smell in my laundry room. As I approach the washer to put softener in the rinse I saw a flash behind on the left hand side of the control panel where the size of load and water temperature selection is. I unplugged the washer and put the fire out. Have never had anything happen like this before with this brand. I already know I have to buy another washer but am scared to get another Whirlpool.

We bought a new Whirlpool counter depth side by side stainless steel refrigerator in January 2012. We have had 7 service calls because things were freezing on the top shelf. They installed a new part and it still froze. They told us to do dumb stuff at Whirlpool like turn the temp up, dont use the top shelf, etc. The money they want for these appliances and you should put a band aid on it to make it function properly? Duh? The final fix was to duct tape the vents to allow less air flow. This appliance should have been recalled. I have since read reviews and it is an ongoing problem. Before buying, do your homework and make sure the other brands are not manufactured by Whirlpool. The Whirlpool hotline for problems is not that service friendly, they have an attitude. I need to replace two more appliances and they will not be Whirlpool. The repair service was great but they are independent companies, not Whirlpool. How do you fix a lemon? Consumers need to be aware of this. Whirlpool would rather spend money on repairs that did not work instead of replacing the appliance. If you want 7 or more repair visits and no results, buy Whirlpool.

In August 2011, I purchased and had installed a Whirlpool Wall Oven RBS305PVQ04 for $1000+. In July 2014, the oven failed with blown internal fuses and a thermostat $225+. In November 2014, the oven failed again, this time with a failed controller board. Whirlpool claims there are no replacement parts after just three years! In calling Whirlpool customer service for help, they basically said tough luck! NO parts, NO adjustments, NO service, you own a boat anchor. I tried to buy American; boy, was that a mistake. So it cost me $415 per year to own this LEMON. DO NOT DEAL WITH THE WHIRLPOOL COMPANY!

I called Whirlpool to have my dishwasher and fridge fixed. I knew exactly what was wrong with my fridge. I asked how much it would cost and was told $129.99. I asked why so much. I was told that it included the labor and service charge. I asked if I would need to pay for both units if I did it the same day. She said that the company provided a 30-dollar discount. I decided to only service the fridge at this time. I spent the entire day today, waiting for the service person to come. And when he showed up, I told him that the fridge needed a computer board. He then started telling me that it would cost $200 for labor. I explain that I was told that it should be $129.99 for service call and labor. And he said, No lady, its $70 for the service call and labor is $200. I then called Whirlpool where I spoke to multiple people within a forty-minute call to explain that this is absolutely wrong and that I am not going to pay for the service call. I then spoke to a Niki (3544) who is supposed to be a manager, who basically said my problem now is with the service company, not with Whirlpool and that there is nothing they can do even if they misquoted me. I agreed to pay $129.99 for service and labor, not an $70 service plus labor. I am so upset because I have been a client of Whirlpool for ten years. I have called for service on multiple items in my home, and I have never had a problem. This is so outrageous. I absolutely expect Whirlpool to rectify this mistake. I am also going to report this matter to the BBB and to Fox News. Whirlpool representatives should be able to provide a quote for one thing, and then when the service comes to your home, its a different amount.

My company purchased a lot of products in Whirlpool company. We thought the product is good, until the dryer machine didnt work all of a sudden. We call a customer service. After a week the maintenance came in our unit to check the dryer but he said that they need to purchase the other part of the dryer. That was happened last july. Were keep calling the customer service. We cant even count how many times we call them. But unfortunately even them they cant give us an exact date when they can fix the dryer machine. SLOW RESPONSE FROM WHIRLPOOL COMPANY!!! Shame on you guys.

I purchased a washing machine and dryer 1 year ago. Since then it has started to get spots on the control panel where you select size, temperature, etc. I also purchased an extended warranty through Home Depot and is still under warranty for 3 years. I was told for a few more days is still under man warranty. I contacted Whirlpool and they said it is not their problem and sounds cosmetic - I think this is unfair being that I spent a lot of money and it has started appearing on the washer and dryer. No one wants to be responsible. I am a consumer who is very careful and have not had any spills or cleaned it with anything.

We purchased a WHIRLPOOL appliance 1.5 yrs ago. Approximately 7 months after purchase, the refrigerator began making a high pitch whining noise. We contacted WHIRLPOOL who sent out a mechanic who really appeared to not know much about the product. He made some sort of bogus repair and call himself fixing the problem. Well, a few months later, same problem... same noise. Now we are asking WHIRLPOOL to help and theyve done NOTHING. Now we are fighting between LOWES and WHIRLPOOL to fix our problem. We spent $2,000 on this appliance and I feel like we purchased a LEMON refrigerator. Did I mention the ICE MAKER seems to be the keen problem. I will NEVER purchase another WHIRLPOOL appliance. Im SO done!!!

I have a Whirlpool double oven. When I attempted to use the self-clean feature according to manufacture instruction, the bottom oven stopped cleaning in the middle of the cycle. I had a repairman out and he replaced the thermal fuse in the back of the oven. It cost $85. I didnt attempt to clean it again for another few months since I dont use the bottom oven often. When I did attempt to use the self-clean feature according to manufacture instruction, the same thing happened. I called the repairman and he said that the thermal fuse would blow every time I tried to clean the oven, because of the way the oven was manufactured. I contacted Whirlpool and they were not at all helpful. I intend to contact them again.

I spoke to Sue in Tennessee that refused to let me speak to a supervisor regarding replacing a light bulb in my microwave. Sue insists that I can do this, despite no instructions in the owner’s manual and warnings all over about electrocution if I open the panel. Sue refused to assist me and is sending out a repairman. I will never do business with this company again, and I am angry that Sue refuses to see a problem with me paying $75 to replace a light bulb in a nearly new microwave. She continued to give me incorrect instructions on how to replace the bulb, and the owner’s manual does not have instructions nor do they exist on the internet. The owners are not supposed to dismantle this model, but Sue at Whirlpool Customer (no) service told me that I have to pay. Seriously? For a less than two year old microwave? Never again. I think I will take this unit out and get a GE.

I have a Whirlpool Cabrio washer (Model: wtw6400sw2 / Serial Number: cu0271913) and I am very disappointed with it. The spin cycle is the worst--sounds like a jet engine and gives me the UL error message of unbalance load. The machine was purchased in 2007 but was kept indoors. I contacted customer service and they advised me to contact the repair service in my area to get a diagnostic analysis of the issue. Hello! I already know what the problem is after reading all these reviews! I cannot tell you how pissed off I am. I will never purchase anything Whirlpool and I will contact BBB as soon as possible. Come on, fellow complainants, let us continue to fight to get a possible recall soon! We all have the same problem because this is a manufacturing defect!

I like my machine even though there is no agitator. It is a top loader so it does not smell. It is a water saver which, when I first got it, I thought that it could never clean the clothes in that small amt of water...but it does clean the clothes very well.

It looks like I have the exact same problem as everyone else. Purchased an Energy Smart Whirlpool water heater at Lowe’s. Now I need a new controller. Hope they send me the non-catching fire type of controller.I am going to predict that the company will provide a response that says something like” “Hey, we really want to help you get your hot water back! Just contact us privately so we can discuss this without everyone being able to see what we tell you to do.” So far we are just out of hot water while we went through their diagnostics. They told me that this often happens and the best way to fix it is to let the hot water run in the shower for 20 minutes, then hold down the reset button on the controller for 5 seconds, and do that every time I experience this problem. I hope mine doesnt catch fire. Fire is bad.

I bought this Whirlpool french door, bottom freezer refrigerator for $2100. In 10 years I have replaced the compressor three (3) times. Bad design and a real piece of crap! I was told by Sears that all Bottom freezer Whirlpool refrigerators are made by Amana. That is why I bought the frig. Ive had wonderful experiences with Whirlpool and Amana product in the past, but this time their design is so flawed.

After many phone calls and letters to Whirlpool about the AquaLift cleaning system in their new stoves, that does not work at all. I finally spoke to someone at the corporate office with a brain! I am happy because Whirlpool refunded my money and removed the stove. That was the outcome I was looking for as this new steam clean thing of theirs does not work on a dirty oven. Hopefully, they will work on improving these stoves and restore consumer confidence once again.

Whirlpool refrigerator WRT1LTZW00 - Bought refrigerator, works ok but makes noises that will wake you up in any room of the house. Had Whirlpool products for over 40 years. Why would someone make something that noises. Service came, said they all like that with new gas, cant do anything. Find hard to believe this was consumer tested. 6 weeks old, cant sleep with noise. Has anyone had same problem?

I have purchased a Whirlpool Washing Machine Mode W/P WM ROY 6212SD(31089) Sl.No.INF 153400517) GRAY/CHR TN 6.5 on 05.12.2015 with two years warranty on complete washing machine. The warranty period over on 04.12.2017. Exactly after over 3 months the machine start giving noise and we had been in touch Whirlpool and registered the complaint during last week of March 2018 and their local service center people visited, charged Rs.500/- service charge and informed that the machine to be taken to their service center to ascertain the complaint. After over a week informed that the machine complaints of Tub Support, Seal, Bearing, Drive etc. and the estimate is Rs.5,900/- including transportation (hardly 6 kms). The machine cost was only Rs.16,900/- then. I am surprised to know that just after 3 months of expiration of warranty the machine went wrong and the cost or repair costs me Rs.5,900/- is very huge. I hope the concerned will examine this.

Its just okay. It doesnt clean as well as I expected to regardless of which dishwasher cleaning brand or type I use. It frequently leaves full residue even if the dishes have been pre-soaked. Even though I have it set to see to it, I feel it leaves too much water on the dishes. It doesnt have a rinse and hold setting. This dishwasher doesnt have any extraordinary features. It just has the features you would expect to find on any dishwasher. The size is average but it handles the amount of dishes I have as a one-person household. Its unobtrusive; nothing sticks out, there is no faux metal on it. Those are all features I like. Its not as quiet as it makes itself out to be. On the whole, I feel this is a very average dishwasher.

Whirlpool Gold Series Dishwasher - I wish I had discovered this website BEFORE I bought this piece of trash last year to replace our antique Maytag that ran like a champ for 10 years. But after 10 year the gaskets wore out and it started leaking. Even at ten years old that Maytag cleaned and dried better than this brand new Whirlpool. My complaints are the same as everybody else here. Doesnt clean even slightly soiled dishes and then it doesnt dry any of the silverware, or plastic pieces like measuring cups and tupperware. All are totally wet and need to be hand dried. So, why am I cleaning the dishes beforehand and drying them after??? The only good thing I can say about this unit, is that it is quiet. But, as my husband said, so is a brick, and a brick would be just about as good at washing and drying our dishes. Buyers Beware!!! This is a terrible product. Turned me against Whirlpool appliances forever.

Purchased the Whirlpool electric range with aqua lift technology. Have the stove for 21/2 yrs and have tried contacting Whirlpool on numerous occasions. Email and telephone. Only response I get from them, is that Im doing something wrong. How can you do anything wrong? Add water, push button. I finally put in a call to World Headquarters but had to leave message and nobody has returned call. I finally called a whirlpool serviceman and he told me the Aqua lift is not a true self cleaning oven. The temperatures dont get hot enough. It was meant to just loosen the dirt on the bottom and then you have to scrub. The button you press to start the process on the stove states SELF CLEANING. I believe they have mislead the public with their advertising. Im thinking about any options I may have.

After 14 years of good service with Whirlpool Duet front load washer dryer set, wife chose Whirlpool kitchen appliances as part of a kitchen update project. All matching fridge, range, microwave hood and dishwasher. What a nightmare! The icemaker growls and whines all the time and the dishwasher was broken before being packaged at the manufacturer. A wheel from the middle rack was missing when the dishwasher was opened. It wasnt in the sealed dishwasher nor in the box. So it had to have been broken off before the item was boxed. We called for warranty claim and A-1 Appliance was recommended out of Shreveport, LA. In a few weeks he showed up, looked at the rack for a while and said Ill have to order a new part. I said fine. (How hard can that be? Right?) So here we are 5 months later, unable to use the middle rack because it cant hold any weight with the roller missing. Multiple calls to Whirlpool and A1 and we keep getting promises and runarounds that turn out to be lies. How hard is it to say go to your local Lowes and well authorize them to give to give you a rack from an in-stock dishwasher? Let Lowes wait on the new part! Sounds simple, and any other company would have done that, or told us to return it to Lowes for another one. But NO! Whirlpool just whines about being behind on parts, shorthanded, or lies about the part is in and its A1s problem now.So, today, same story. A1 says they need 2 parts. **! Its one part. Whirlpool says A1 has the needed part. Same old runaround. So, we just replaced our 14 year old washer and dryer with NON Whirlpool units. $2500 more in of appliances that Whirlpool could have gotten, but Im guessing they dont even care about missing and losing sells. They certainly do not care about warranty, parts, quality, customer satisfaction or repeat customers. Never again with Whirlpool! Beware!

I have a kitchen collection of Whirlpool products, not even 2 1/2 years old. I have had nothing but issues. Microwave was completely rebuilt within few months, refrigerator and freezer multiple issues. Latest is the freezer stopped working, now my good is ruined!!! Wont always make ice in the icemaker. Already had to replace freezer door because it was warped and the seal didnt work and now my dishwasher isnt working!!! **!!! I waited 20 years for a new kitchen, finally got one and did extensive research thinking I was safe with whirlpool. I was wrong. So now what, what happens when the warranty runs out, Im screwed. Shame on you whirlpool for putting out crappy products and doing NOTHING to try and fix this!!

In 2006, I paid $1,300 for above fridge and bought extended warranty. Within a year, I had four service calls for condensation in bins that causes freezing of lunchmeat, veggies, etc. and anything put in them. The A&E service company said to use plastic bags and then said I should keep the bin drawers open at an inch so air could flow. Next call said vacuuming underneath would solve it. Final call said again to use bags and suggested modifying the fridge by making a hole in the sidewall (which would nullify the warranty).Since I declined modifying the fridge, he contacted Whirlpool saying I declined service. I still have this problem, was going to call for service because I could really use the space the drawer provides but I have a feeling I will just be throwing money away. I was going to contact Whirlpool but Ive done that too. I feel totally ripped off on an item that should have quite a few years of service left.

My model # is WTW4800BQO. Purchased 05/20/14 and, under warranty, had repair come several times and they finally supposedly replaced the brain of machine and said nothing further could be done. So all this time I operate the machine manually - timing everything from wash to spin. On all cycles I have to manually - actually turn off machine when first wash is completed and reset to rinse and spin otherwise it only partially fills and drops the water right away on the 1st rinse (besides also dropping water on 2nd rinse). Also I came home one day, after completing a wash load earlier, and found the machine filling up with water automatically so now I always have to be sure the machine is unplugged when washing is completed.

Today, after five years of washing items in the Whirlpool Cabrio top-loading, HE washer; I am taking the time to express just how poorly this machines operates. Clothes do not get clean, dish towels with dried food still have food on them, and towels get holes. If I wash items with sand after going to the beach, the dryer vent has to catch all of the sand that was never washed out. Rust has developed on the inside and drips down to ruin clothes. I would take back my previous washer with the agitator that was over twenty years old in a heartbeat. When we needed a new dryer, we went ahead and bought a matching washer. Painful decision!

I purchased this Whirlpool dishwasher from Sears on 3/25/2010. Then on 8/11/2012 the dishwasher completely failed to operate. I called for service and they checked it out and they found out that the control board had failed due to moisture getting into the electronic components. They replaced the control board & control panel and the dishwasher has worked until today (2/08/2014) - 17 months, and now exhibits the same problem. The original repair costs including labor was over $400. Not really acceptable and demonstrates very poor quality control and design @ Whirlpool. As of now, I am considering whether to purchase a new machine (obviously neither a Whirlpool or Sears product). As part of the original service the soap dispenser also failed and had to be replaced. I believe Whirlpool should be responsible for some of the repair costs.

My elderly mother purchased a Whirlpool Cabrio washing machine in 2013 (Model Number WTW8600YW1). It never filled properly with water. It evolved to a sensor and circuit board issue that Whirlpool never totally remedied. Hence, the machine never worked properly. This 800 dollar purchase on an elderly persons limited budget had to be utilized minimally. Now fast forward in 2015, even with minimal usage and white glove handling, the machine is displaying an F51 error. You guessed it, Whirlpool will not remedy the issue, although it is well-documented to be a widespread complaint hence clearly a product defect. Shame on Whirlpool, their business practices, and what amounts to theft of an elderly womans finite income. I have advised my mother to trash the useless Whirlpool appliance and purchase a Kenmore washing machine, of which I have been the proud owner for 10 years, doing laundry for a family of 5.

Design is made so you will need a repair man to clean filter. The machine has to be taken apart to get to filter. About one hour of your time. If youre not handy its a paid repair About $250 to $300. Also the valves that control the water into the washer failed after about 5 years. An easy fix part costs about $60. All appliances are designed to fail after the purchased extended warranty expires. More features more repairs. So if you arent going to use a feature get a simpler machine. More money does not mean better machine. Or that it will last longer. The days of an appliance lasting 10 to 20 years are over.

I purchased a washing centre at Canadian Appliance Source. I paid to have it delivered, installed and for them to take away my old appliances. I had several issues and when I called the store, they sent me to Whirlpool warranty who dispatched a repair technician a few days later. With nothing solved to my satisfaction, I called Whirlpool again. I spoke to a customer service rep who gave these responses, she put me through to a manager who gave me the same responses. When I asked to speak with someone above her, she said she could put me through to another person at her level but noone at a higher level.I want to hear the same response again? Really? Her only other answer was to email the Whirlpool Executive, which will be my next step. This is a summary only of my experience of the first few days after the purchase.Problem: The first load I washed was 1 set of blue sheets with 2 pillow cases. The water didnt seem to cover the load but I thought when it started to wash, they would get wet. When I took the sheets out of the washer, there were several dry spots and some kind of residue on several areas, so not washed or cleaned as expected. I tried washing one sheet, same thing. Tech solution: Put in some wet items to the load so the washer thinks the load is heavier and will add more water, or add a bucket of water to the load, Really? Whirlpool response: The washer is working as expected. Really? Problem: I did a warm water wash, expecting the machine to dispense a mix of hot and cold AT THE SAME TIME making it warm water. The washer starts with cold water then stops and puts in hot water. I dont want cold water or hot water on this load I want warm as recommended by the manufacturer! Tech solution:Dont use warm water wash. Really? Whirlpool response: Works as expected. Really?Problem: Dryer is way too hot on the delicate cycle, not good for delicates! Tech solution: Use the air dry cycle. Really? Whirlpool response: Dryer is working as expected. Really?Problems I didnt even discuss: The load is really really wrinkled when it comes out of the washer. Who wants to have to go back to ironing everything they own? The washer tub and dryer are really really small! I should have read more reviews and headed the warnings! Comments: I purchased online, biggest mistake. The store will not take it back. Whirlpool will not take it back. Hindsight is 2020! If I could have given negative stars, I would have.

Update on a report filed last 4/19/2012 regarding a Whirlpool side-by-side refrigerator. I originally described the issue as a fire in the relay/compressor which destroyed the compressor and relay. I eventually called Whirlpool and they agreed to send out a technician to perform a repair free of charge. The Whirlpool authorized repair person replaced the compressor and relay, recharged the system and all is working as it should be. Whirlpool covered the repair even though the refrigerator was manufactured in 2003 and I purchased it in 2004.

It took several delivery attempts to get a refrigerator without cosmetic flaw and it only lasted four years before Freon leak in evaporative system occurred. It would have cost more to repair than replace. Needless to say, I replaced it with another brand.

I exchanged my fancy front loader Cabrio washing machine for a top loader after having numerous issues: clothes werent getting clean, extended water cycle, and a leak. The original purchase was made at Lowes, where I elected to invest in the 3 yr extended warranty plan. After several visits from their sub-contractor, they allowed me to exchange the washer for a top loader Whirlpool Cabrio. At first the washer seemed to work, but after about 8 months I started having problems. The bearings went out and when the service company replaced it they forgot to screw top of the machine together. During my first load, I heard this terrible noise and discovered that the entire top of the machine had separated from the bottom by 2 inches. I frantically rushed to turn the washer off before my laundry room flooded. So, they were out again and screwed the machine back together but failed to retrieve the original screw that they removed from the washer during the first round. Well, the screw got lodged in-between the drum and interior, causing it to completely break the machine. Lowes agreed to exchange the washer for another top loader Cabrio, but my 3 year service contract would not cover the new washer. Not to my surprise, I immediately had issues with it and had to hire a repairman to assess the problem, who concluded that it was the bearings. He informed me that it would be about $700 to replace the bearings and cheaper to just buy a new machine. I called Whirlpool and explained to them about all my issues, now becoming almost comical. They arranged for an outside contractor to assess it. After confirming that the bearing were bad they replaced them. Another few months go by before problems occur, this time the washing machine stopped draining water and spinning. The service company was out another 4 times. They replaced things like the mother board and control panel. My last appointment was today, where the service guy said, There is only one error code. It is a stuck button. I said, Will you at least witness a full cycle so I can show you all my problems: clothes still dirty and stinky, items still wet after spin cycle, cycle taking 2 to 3 hours to run, horrible noises, and timer adding minutes to original cycle. He called Whirlpool because he genuinely felt sorry for my situation. They were of no help. He didnt stay to witness a cycle. Moral of story: if the error code doesnt detect a problem, the consumer will not be helped (this is something that consumers do not have access to). They will happily call a technician out to put a bandaid on an issue until your warranty runs out. I have had between 7 to 10 service calls out to my house, requiring me to take either an entire or 1/2 day off of work each time. If I added up all time lost at work, I could have easily purchased a top-of-the-line washer/dryer duo and been done with all this Whirlpool foolishness. Do yourself a favor, stay away from this product.

During the initial warranty the oven was not heating properly. Several service calls within the warranty issue was not resolved. Whirlpool extended the warranty another year as of this date and several service calls problem not resolved. When a tech comes out there is a diagnostic check that checks the temp for 10 min. Since the temp drops after 10 min they cannot detect problem. I asked for the tech to remain for the complete cooking period which they cannot do. I have wasted many meals and still have a oven that does not work.

Watery body from all the refrigerator side since 9 – 10 months and complained to Whirlpool 2 months back. They changed the thermostat 2 times but no use. Problem same. Please help. I complained during the last warranty days. Please let me know.

I purchased a Whirlpool hot water heater 2010 and it started having problems 2014. I called customer service. They informed me my 6 year warranty was only for parts and I had to pay for a certified repairman to come and do diagnostic tests and they will pay for parts only. I said the repairman is half the price as the hot water heater and then he has to come install it. Woman on the phone was just as ready to get off the phone as I was! Save yourself and just buy a new one NOT WHIRLPOOL!!!!!!

In less than 4 years the top lid broke at a poorly designed hinge point (+$200). Cabrio washer mercilessly tangles/twists clothes; HE does not totally rinse all detergent from clothing necessitating extra rinse (so much for efficiency); now at 4 year point bearing has gone and machine sounds like a freight train (+$250). Do not recommend this item if this what to look forward to. Called Whirlpool initially about tangling/twisting problem and just got lip service about arranging clothes. Duh, did that already.

I could echo all of these complaints and more. I just gave up on the heater, junked it, and went to Home Depot and bought a Rheem. Recommendation: NEVER BUY A WHIRLPOOL!

We purchased a Cabrio model WTW6600SB2 washer, it has lasted 4 years, then when the pump went out, we paid $200. To fix it then on the 2nd load, it went out, now the tech man says the motor is cracked and Im not sure if the motor is replaced, it will even work. I looked at the motor and it is made of plastic! Can you believe this? Plastic! I didnt believe it until I saw it with my own eyes. I will never purchase a Whirlpool appliance again nor will any of my relatives or friends if they ever ask my opinion.

Weve been in our new home less than a year and a half and our brand new Whirlpool French door fridge is dead. Service is a week away. Updates to follow.

When you first get the washer it looks like it can get the job done. Its the brand name and you trust to get the best clean from the washer. After a couple of months I dont see them clean. It washes with a couple of shakes back and forth and when my clothes are ready they seem like they were dipped in water. Not clean. It has all these fancy buttons for all different types of cycles and loads and they all seem to wash the same. As a mother of 3 kids I want my kids to put on CLEAN clothes. Not clothes that look like they have just been dipped in the water with detergent. I feel a good on cleaning board and my hands do a lot more than these high priced washers.

Whirlpool Hot Water Tank Thermocouple - This is the third thermocouple we have had to replace on this hot water tank in the last six years. Granted the part isnt that expensive, but the service call and replacement have cost us dearly. This is faulty tank and Whirlpool needs to recall this tank and replace them with new tanks. The price of this original tank and replacing this thermocouple three times has cost us over $800.00 total. I am not sure angry is the right word to describe our dissatisfaction with Whirlpool.

After 22 years, I replaced my Whirlpool, electric, 50 gallon water heater, due to age and it was still working well. Went to Lowe's and they do not carry Whirlpool any longer, so I purchased and installed an A.O. Smith water heater, electric, 50 gallon water heater, model ES12-50R55DV110. Hoping for as good a product now, as I had from my Whirlpool. Also, I installed myself.

My new ACCU-BAKE oven was not baking properly. Always uneven results. Finally called for service, just in time before the warranty expired. The service rep informed me that I had not bought a convection oven. Well, duh! Of course, I knew that! He tested the temperature levels inside the oven and found a variance of 10 degrees Celsius, which he reported by phone to the company. He advised me to reach into the oven half-way through any baking process to turn my cake around, and it would bake evenly. I asked him if he had ever tried that himself. No, he said, he was not a baker. That was the end of the service call. No follow-up, no service. Today I learned that the company actually has this exchange in its records, but if I want to get the oven to work properly Ill have to pay for service, as the warranty has expired. I wonder what would happen if I ever tried the self-clean or Sabbath mode features on this oven.

Whirlpool Duet Machines - I feel very fortunate as I have not had a single problem whatsoever with my Whirlpool washer and dryer and it is 5 years old. Never once have I needed a part or had trouble with it. I feel bad for those of you who are dealing with this as what is worse than a washer/dryer that does not work?

Whirlpool Cabrio wtw6400 - Never, never, never will I purchase a Whirlpool product again! I spent nearly $1,500 on this washer and dryer. The washer ties everything into knots and has had several problems, most recently the bearings going out! I just called customer service who said they would send a repair man, approx. cost $370. What a rip off! I strongly encourage everyone in this same boat to call their customer service complaint line and/or consumer reports. I bought from HH Gregg and will never shop there again either.

Eleven months after purchasing a Whirlpool refrigerator for our office lunch room it stopped working. While the refrigerator was still under warranty, I called Whirlpool for a service call. I was informed that the warranty is voided because the unit is located at a business and not a residential property. I explained to the customer service agent that there is no mention of this policy until after the appliance is purchased. After a considerable amount of time on the phone speaking with several supervisors, I was connected to a Resolution Specialist. She informed me that this policy is available online for consumers to view prior to purchasing Whirlpool appliances and it is the consumers Due Diligence to research warranty policies before purchasing. Consumers beware! Warranties are voided on all Whirlpool appliances that are located at a business address.

We bought a Whirlpool Cabrio in April 2012 and in July 2012, it started giving problems. It wouldnt start. It started humming. We heard money-like jingling noises. It stopped spinning and rinsing clothes. I called for service. No luck with that. So in order to wash, I had to drag the washer to the back door (which ripped up my new floors) hang hose outside for it to finish the load. Well a few months later, that didnt work so the assistant where it was purchased told us to cut the pipe down in the wall. Now we have a big hole in the wall. My floors are ruined and we are out getting another washer. This one is not even a year old. That was a $750 loss.

Purchased the Whirlpool DU915 in 2004. Its been 16 years and I havent made a single repair. A lot of that is just proper use, i.e. scraping off food stuff, using correct soap, etc. I have other newer Whirlpool dishwashers at rental properties which have required repair due to misuse. I would recommend Whirlpool products to friends and family.

I have always purchased Whirlpool products and when we were hit with a flood I had to purchase a new washer & dryer. Naturally I bought Whirlpool. I have regretted this purchase ever since. I wish I had known about this website before my purchase & been able to read the reviews. This washing machine is the worst appliance I have ever purchased. The clothes get clean SOMETIMES. It takes FOREVER to do a normal size load of wash. I will have to think long and hard before ever buying a Whirlpool appliance again. I cant believe you ever made such an inferior product. You should be ashamed of yourselves for duping the public.

I bought a Cabrio 2 yrs. ago and I wish I had my old washer back. I read reviews and checked out a lot of literature and thought I was getting a quality machine. What a waste of hard earned money. I cant get clothes clean, its loud, and it leaves soap residue even after an extra rinse. Whirlpool products arent what they claim to be. I had a freezer I bought because I bought a half a steer and it quit running and I lost all my beef - $700.00 worth. From now on I will stay away from any Whirlpool products!!

We purchased a Whirlpool refrigerator (Model WRB322DMBM00) in April of 2015 from Lowes. Within 5 months rust stains started to form at the bottom of the top door and the top of bottom drawer. RUST STAINS!!! We do not live in a humid area or near the ocean. It is a design flaw I believe in the gaskets. I called Lowes first for their guarantee but they said it was cosmetic and not covered. Then I call WP customer service and they are sending new doors. Thats fine but its going to happen again. I requested slate instead of stainless steel but they wouldnt do it. Plus finger proof is a joke (monochromatic). Very dissatisfied customer.

The washer in this set is my biggest complaint. I have followed all instructions and tried different methods time and time again and the clothes never come out fully clean. I too experience all the other complaints on this site as well, stuff still left on clothes, dry spots, stains not removed after being pretreated etc. I did some research before buying this set and saw some good reviews, dont know who wrote them but obviously they were highly inaccurate. This is my biggest purchase regret ever, as this set cost about $2500, so disappointed.

My agitator-free washer began tearing small holes in my clothing and sheets about one year after purchase. I contacted Whirlpool and they sent out a service person, who ran a diagnostic test on the washer and said it was fine and I should learn how to wash clothes and load the washer, etc. The barrel of this washer has little holes and I believe that when it spins the clothing, some pieces may stick in one of those holes causing tearing. The service person also told me that my clothes were old. I guess that means this washer is not for washing old clothing. The tears in my clothing are in places that are very unlikely to tear, like the back of my jeans behind the calf of a leg, about half way up from the ankle. There are holes in my tee shirts at the bottom of the back. Even if I were a smoker, which I am not, I would not likely burn holes in those areas. Whirlpool obviously does not want to accept responsibility for this problem, even though there are many other people having the same problem with this type of washer.

I have had this product now for 1.5 years and am very dissatisfied with it. Whirlpool calls their oven an Aqua Lift Self Clean, which is terribly misleading. There is nothing self-cleaning about it, except that the person who needs to clean it is me (myself)! I cannot use oven cleaners on it, because that will void my warranty, so the only way to clean it is to scrub, scrub, scrub, down on my hands and knees, which I havent had to do for many a year. My second issue is with the glass stovetop. I have had many glass tops before and have never, never had such trouble cleaning it. Every time I use the stovetop I need to scrub and polish vehemently to clean it. And thirdly, the dials fail very quickly, and to replace them costs me $50.00 a pop! In just 1.5 years two dials have failed. This is just unacceptable, and I say shame on Whirlpool, and shame on the company that sold it to me. I will never, ever purchase another Whirlpool appliance again.

Unfortunately, I can not rate this machine LESS than one star. I would rate it ZERO. We purchased the Whirlpool Cabrio washing machine model WTW7800XW0, 2 1/2 years ago in 2011. Since that time, we have had nothing but trouble from this machine. The machine basket gets off center when you have heavy items in there like jeans or a large load of towels and just stops working until you raise the lid and even out the clothing in the basket. If you wash something like a throw or a set of sheets in it, they get all twisted and wrapped around the thing in the center and end up in a big mound. We have had the glass top lid replaced on this machine TWO times over the last 2 years because the plastic frame on the lid around the glass cracked and broke and became warped in a raised position. This caused the machine to stop working because the machine will not wash clothing unless the door is locked down, and the door cant lock if the lid is cracked and warped and broken. So you have to set something heavy on top of the lid to get the lid to lock so you can wash a load of clothing! TWO times we have had repair people out to our home to replace the lid and now the lid is cracked and broken again, for the THIRD time! This is THREE broken lids in just over 2 years. Unacceptable!! The hinges on the lid that attach the lid to the machine are also rusted. This rusting has happened on all the lids that we have had replaced in the last 2 years. I will never, NEVER purchase another Whirlpool product again, EVER. Their products are inferior quality and JUNK. We have the Whirlpool dryer also to match the junk washing machine and the quality is just as bad but we are living with it because we have no choice right now. It takes 2 hours to get a load of clothing dry and forget drying jeans or towels; it takes forever! Whirlpool makes a dreadful product and their customer service is even more dreadful. =(

My Whirlpool Cabrio cannot wash sheets, blankets or any of this size. It balls up in the middle and form a bubble and only part of the items is washed and washing powders are trapped. I have purchased more sheets in the past 4 years than I have in the past 45 years of doing laundry, because the washing powders are not washed out. I wash on second rinse also, never fails and it still does not get all of it out. The clothing gets off balance if it was more than 3 small items. I have a leveling tool that I put on it often to make sure it is level. It’s something within the machine. I will never, never, never purchase any more Sears’ product. If anyone has jury-rigged this machine to work, please let me know. Sears has refused to help me, even today.

We bought a Cabrio washer four years ago for over 1,000 dollars. It lasted two years. The cost to repair was too high. We bought a low-end simple machine two years ago from Whirlpool. Now we are told it needs a new control panel, which again is going to make it not worth fixing. Two machines in four years. I called their customer service and there was nothing they could for me. The person they recommended to fix it told me it wasnt worth fixing and didnt even come out. I am done with Whirlpool.

I purchased a Whirlpool Cabrio washer (WTW6500WW1) on 9/11/09 for approximately $800. Now three years later, it needs a new rotor and stator costing $470 in parts and labor. I called Whirlpool and was told I could get no help with the cost of parts because of the age of the machine! A simple Google search of the F51 error code that I am getting will show you that these machines are $800 pieces of junk! I am not repairing this machine. I am going to run it until it dies and simply buy a new washer. You can bet your sweet self it will not be a Whirlpool! I can only hope to inform enough buyers about this to keep them from the same fate.

Why would I, and others buy Whirlpool made washers, with all of these service problems? Now I understand why they have profit/loss statement problems, and stock prices in the pits.

The wash machine is JUNK. We paid $2500.00 for our washer & dryer at lowes in 2012. I HATE IT from the start. It has destroyed most of my clothes. I hate doing my clothes. The water does not get my clothes wet, they dont get them clean AND the washer dont even get them wet. THEY need to do a recall or get us a lawyer. ALL the money I have put in this washer. The price we paid for them is a SHAME. IT is WRONG they are telling people that this washer is the best. They lie. I HATE HATE THEM.

I bought a washer and dryer a couple months ago. The washer has been completely replaced already. It is a piece of garbage. I have to wash my laundry four times and still my clothes are not coming out clean. I have three small children and it is just a pain to always be washing their clothes. Things as simple as orange juice not coming out of a shirt even using bleach. It was sold to me with high efficiency and great water consumption but of course it is, it doesnt use any water to wash the clothes. I had a tech come out to look at it and even they said its had so many complaints about how it washes. She said that the wash machine is the worst out there and I totally agree. If you cant wash baby clothes and get puke out of a bed sheet then I could just imagine grass stains. Wash machines don’t last forever but I can promise you I will never purchase another in my life. Best part of it is when whirlpool was approached, did absolutely nothing about. Basically said, “Have a good day, thats what you bought, thats what you get.” Considering its still under a year warranty. Tell me I will never buy a whirlpool again and I will never recommend one to anyone who asks. The customer service and product dont stand anything against other manufactures. I learned my lesson the hard way but Ive opened my eyes. Never purchase a top loader. Word of mouth travels fast. I know my complaint probably means ** to whirlpool but for what its worth, Ill be spreading the word around.

We bought model # WTW5000DW2 Whirlpool top loader. The sensor for water level continually bangs until the water reaches its required level!! Very annoying! I like that it doesn’t have an agitator but that’s it. I’d rather be able to pick my own water level. It also is a very slow process!! I would not recommend this machine unless it is going into a sound proof room.

My 3 year old Whirlpool dishwasher (model GU3200XTXY3), broke down for the third time. Under extended warranty with my insurance company, a repair tech was sent out to diagnose the problem. He quickly found that the heater had been continuously running (not just during drying), which caused the machine to quit working. He also found that all the wiring inside the dishwasher was spliced together, those two things=fire hazard! Because the heater was always running, it was super heating all the water used to clean the dishes. The vent to release the steam is located on the top of the door (right under counter edge). The dishwasher was producing hotter and more steam which slowly ate away at the particle board under the cabinets. No, we dont have the most expensive countertops, but Whirlpool should be held responsible for producing a faulty product with a faulty design. I have contacted Whirlpool and they claim to have mailed a claim form 3 weeks ago. I have not received it. Posted on social media about it, and was told I must only speak with the person who sent me the form. I would love to, but since I havent actually received any contact from anyone (other than a fb post) I dont know who to contact, at what number, or email!

I would not buy any Honeywell electronic water heater thermostat. Has failed two times. I have to pay for a new one to be mailed and for repair. A bad product from all the reviews. Honeywell is claiming they do not service it anymore and gave me a Sears telephone number. Servicemen have said it is a crap product and fails all the time.

I purchased a washer/dryer around March of this year. I have nothing but trouble out of both of them. It doesnt matter what cycle the washer is on. Its like it has a mind of its own. It may wash; it may not. Sometimes, it takes over an hour for it to finish washing. The dryer sometimes dries on one cycle; the next time, it wont. Who would think a brand new appliance would do this. Every appliance in my kitchen is Whirlpool. They dont give me any problem, and I use them everyday.

We purchased Whirlpool dishwasher Model #GU3200XTXB Nov. 2011. Two weeks later they replaced the soap/rinse aid dispenser because the rinse aid was running out the bottom of the dispenser. Feb. 2012 they replaced the handle which was loose. July 2012 the panel lights werent working and that was replaced. Feb. 2014 the soap dispenser door would not open, so the dispenser was replaced again. March 2014 the soap door would not open again so the computer board was replaced & the door did open. However, it stopped again 3 days later. April 2014 the dispenser and the board were both replaced. The rinse aid dispenser did not dispense leaving the inside with moisture on everything. So yesterday the dispenser was again replaced but now the rinse aid is running out the bottom of the dispenser. Thank goodness we purchased an extended warranty for $169 or we would have spent more than $1,000 on repairs!! The warranty company refuses to acknowledge that their lemon law should apply. There are 2 of us and we use it 2/3 times weekly.

We purchased this Gold Series Whirlpool Dishwasher about 4 years ago. It worked very well up until April of this year. At that time, the main pump stopped working and it has to be replaced. There are just two of us in the household so the dishwasher was only used 2 or 3 times a week. We also kept it very clean with no build up. The gasket around the soap dispenser came out and one of the wheels fell off of the bottom rack. We just feel that 3 1/2 years is too soon for a major appliance to stop working and fall apart, especially given the light usage.

We will never, I repeat, never buy another Whirlpool, Kitchen Aid or Maytag (other than the Maytag dishwasher) product again. After just two years on the Cabrio washing machine, the bearing on the wash tub began to go out. As it was out of warranty, the cost to fix was greater than just buying a new machine. This was a known problem and Whirlpool failed to remedy the problem. Based on this experience, we went with an LG as a replacement. Before you buy anything, research it.

I purchased a range top from Lowes and a month and half my burners go out. I call Whirlpool and a service technician came out. Said that he cant repair the stove because a bug had burned out the burners and he cant repair the stove. I call Whirlpool and they told me that voids my warranty with them even though my stove is not even two months old that will not repair it and I will have to pay for it to be repaired. I asked Lowes and they told me that they only take back big appliances back before 30 days. Now I am stuck with a stove that I paid 700.00 for that does not work and I have 4 children to feed. I am sickened on how Whirlpool can do this to a hard working family that just wants a good stove. I hope this helps another hard working family. Do your research before buying from Whirlpool. I wish I would have.

This is a horrible washing machine. All the clothes (and I mean small loads, medium loads, large loads) come out twisted and so wrinkled. I have never seen anything like it. I dont machine dry many items and so everything not dried that way has to be ironed. Also, there is white residue of some kind left on the clothes so the extra rinse must be used. How is that energy and water-saver sufficient? Again, the government EPA in its brilliance has screwed up another product. It also takes much longer to wash clothes, again, energy efficient? After reading the wasted time on other reviews of talking to Whirlpool, I didnt even bother contacting them. HE front loaders (which we had a Samsung that lasted 1 1/2 years before breaking down) and replaced by this top loading HE, are the worst. Give me back my old fashioned washer.

I have had my machines for years, and always buy Whirlpool. So far so good, had to replace my washer and dryer approx 11 years ago and still ok no problems yet. Wish I had the money to buy one of those bigger ones someday.

WHIRLPOOL WASHER FOR SALE! Your clothes will come out just a bit dirty, but thats OK isnt it? (You can see for yourself.) Oh yeah the Smell. OMG, its a heavenly Wet Dog smell. I know youll be as happy as I am with this WHIRLPOOL CABRIO WASHER. I almost forgot to mention, that most clothes will come out dry (not because of the high power spinning cycle) so youll save on your power bill, since you’re not using the dryer... This is a must have WHIRLPOOL CABRIO WASHER - NEW, ENERGY EFFICIENT. Youll use little to no water, another savings! But youll spend a wee bit more for the HE detergent, sorry! Oh yeah I forgot to mention its still under WHIRLPOOL 1 YEAR WARRANTY. Youll BE GLAD YOU PURCHASED THIS WONDERFUL MACHINE... Just as I am! :-)Back ground & Information about problems: A) We purchased the Cabrio Model# WTW5840BW0 washer 8 months ago and it has been nothing but trouble. And yes Im very busy in the summer - always on the go with school, kids, vacation, homework, finals, and work, etc. For the past 2.5 months. Started off by not spinning out, first problem. Does not fill up on deep washer cycle. Clothes come out as dirty as when I put them in. I have pictures. Some clothes never get wet; no water touches them (Small/Large loads). Now whites are coming out with yellow blotches on them. The clothes smell like Wet Dog - yes wet dog. Ive used the Powerball cleaner three times in 8 months. Yes, a service man has been out. He recalibrated everything. Now it’s worse. He is/has ordered ALL new computer parts, and I do mean ALL. If you need to replace every computer part on a brand new machine, I feel as if this alone, is a red flag… Wouldnt you agree?Im not happy with your Whirlpool Cabrio Washer and no longer want this washer. Maybe a different one, but not this one! It has been nothing but a headache. What can be done? Ive called Whirlpool USA 4-5 time being on endless hold @ the 800-253-1301 number and finally today is the first time talking to a rep. The young man was nice; however Im still no closer to getting this machine fixed today! Ugh. I would not recommend the CABRIO WASHER to anyone at this point. You can understand, cant you? B) Sad ;-( I had to tell my husband he was right and I was wrong about the new washer, and not to mention the smell he has been complaining about. Yuck...Explanation: I had washed towels in the new WHIRLPOOL and did not get around to folding them. Then after washing last night outside (yes outside) in the ole GE. I was folding the towels and happened to pick up the first set washed (Whirlpool); put them to my face and sniffed, yuck! WET DOG came to mind. Then sniffed the ones washed in the GE and he was right. I was wrong! Ugh... A $800+ Whirlpool is in the laundry room yet, Im outside on the deck - again yes Im hanging out with the mosquitoes on our deck washing clothes with the good ole GE. (It’s outside because it need a shutoff switch, or something like that.) Lesson learned the expensive way, dont buy a computerized Whirlpool washer. Its money down the drain... Needless to say Im not happy at all with this product.

I purchased model #GI7FVCXWY01, SERIAL #KY4234335, and it arrived in Jan 2010. It is now going in the trash! Two repair companies came out and both told me the ice maker had issued a recall, but in reality, Whirlpool told me to buy the replacement part for $348.73 to fix their poor design! I called the 1-866-698-2538 customer service and so sorry is all you get! By the way, neither of the repair were willing to install the replacement part, as it takes too long to install and these compressors are never the same after the ice maker has these issues! Both repairmen said to trash the refrigerator. How sad that a $2500 refrigerator only last from Jan 2010 until June 1, 2014!!! I will never buy a Whirlpool anything!

For the last 5 years, 3 Whirlpool dishwashers. For these years been tracking to see how long they will work, but it seem like they are not build to satisfy the customer. Many telephone calls to service, but they will use the same lines, Nothing we can do... your extended warranty expired. From now on will look for a different brand.

I purchase the front load, energy efficient brands, low water usage. Love Whirlpool; never had a problem with their appliances. Front load, low water usage, clothes dont sit and spin in dirty water. Dryer has multiple cycles. Perfect for the whole family. My last Whirlpool set last me over ten years, wanted that same quality level in my new purchase. I wanted a quality machine. I was very familiar with the Whirlpool brand and knew that was going to be my first choice in a brand. These were full size. The tub is large enough to hold a king size comforter and wash it without destroying it. The dryer has a separate attachment for pillows and shoes (sneaker plus) and was competitively priced at the time of purchase.

We purchased a Whirlpool Cabrio washer in 2009. It makes awful sounds during the draining and spinning cycles, has started leaking in the past month and now, several error codes and will not finish a load of laundry. We have a family of eight and thought that we had bought a very dependable product for what we need. Boy, we were wrong!

I have had this Whirlpool Cabrio washer for 4 years. I had to rebuild the drive unit once and now the control board is bad. If I didnt do my own repairs I would have spent well over the cost of the washer in the 4 years I have owned it. This is the worst washer on the market. Not to mention Whirlpool support will not work with you at all. DO NOT BUY THIS PRODUCT.

I have had this Cabrio washer and dryer for two years now and I would do better washing my things by hand. Save water, sure there is none!! I have a glass lid and I actually stood there and watched a cycle and the clothes on top never even got wet!! My whites are now gray!! Called the company to get nowhere. I am going to buy an old-fashioned washer that actually uses water. I tried to be eco-friendly but I dont like dirty clothes!!