The French door fridge with the freezer drawers on the bottom are very flexible and easy to access. It goes downhill from there. The ice maker takes 4 days to fill up the bin with no use. The unit does not defrost and freezes up every six weeks requiring a manual defrost. Three mods have been made under the service contract and performance has not improved. PC boards have been replaced and at least one thermistor. My understanding is this is a single compressor unit with piping, relays and valves to port refrigerant to two different evaporators as needed. Unfortunately it simply does not properly balance/defrost and the freezer door freezes up. It certainly is not compatible with a high humidity environment. We will never buy another cooling design like this, but sure like the French Door layout. Glad we have a service contract.

I purchased a front loader Whirlpool Cabrio washer/dryer in June of 2011. I was sold an extended warranty which ends June 30 of this year. I have made 4 calls to the Co which warranties the washer because it is making squeaking noises on the spin cycle. I was refused service because the customer service rep didnt “hear” anything. I finally had a local service Co check out the machine and was told the motor needs to be replaced and if under warranty I should demand it be replaced. I called again and still cannot get NSI to come out and see the problem.

On 12/31/2009, I purchased a Whirlpool Cabrio, model# WTW6800WW1. I was excited as we have never spent that kind of money on a washer. We felt as though we had purchased a higher end washer and would have it for years to come. Wrong! About one year in to its use, I began to think it was getting louder during the spin cycles. I thought I was just being critical and it was just my sensitive ears. Now just past the two-year mark, I know it was not me. It’s the POS washer. It is so incredibly loud, not that you cannot be in the same room as it is during the washing time especially the spin cycle. In its defense, my clothes got cleaned.However, I know that the bearing is eventually going to give out and I will have a mandatory repair on my hands or have to pay someone to fix it. Either way, it’s a lot of time and a lot of money to fix a two-year old washer that should not need to be fixed. I attempted at getting Whirlpool to stand behind their product. No chance, no way. Good luck with that. Their washers last about 2-3 years. I will never purchase another Whirlpool product. This is a horrible product which is matched by their horrible customer service.

On August 16, 2016 I received delivery of an Whirlpool under counter refrigerator that I ordered online from Home Depot. Model # WUR50X24EM. Five months later, on January 10, 2017, it stopped working, I called Whirlpool for repair. They referred me to their service company, I called the service company the same day. They had a repairman out on the following Tuesday, 1/17/17. The repairman said that he will need to contact Whirlpool to order a part. Whirlpool sent him the wrong part. After numerous phone calls no one from Whirlpool could figure out the correct part number. The repairman kept sending over pictures and information on the correct part, but this all went nowhere with Whirlpool.On 2/7/17, I called and started yelling. I had been very patient up to this point. I was finally offered by Whirlpool a parts research to determine exactly which part was needed. Plus a $50 Visa card to appease me. At this point, its been four weeks without a refrigerator and no one from Whirlpool has put any effort towards trying to figure out the correct part. On 2/16/17, I called Whirlpool again to find out if they had found the correct part. They told me that the new part had been sent to the service company and Whirlpool scheduled me an appointment right then for Monday, 2/20/17.So today is 2/20/17, the repairman came and went, Whirlpool once again failed, they lied because the repairman came out with the wrong part that was originally sent to him when he ordered the part back on 1/17/17. I called Whirlpool and asked for a manager. They connected me with the Resolution Specialist. I told her everything and pointed out that it has been six weeks without a refrigerator. She said she will take care of it and get the right part ordered. I asked her how long I should have to wait, cause at this point I have waited long enough. She said she will have an answer by the end of this week. I dont believe her, I feel as though Whirlpool is pacifying me. I dont understand why they cant order the correct part.I have no faith in Whirlpool that they will do the right thing or have any understanding on how inconvenienced they have made me. I have no faith to the point that I ordered another refrigerator from a different manufacturer. It will be here tomorrow between 8am-12pm. Oh, and Home Depot, they washed their hands of this a long time ago. And, I have yet to see the $50 Visa Card.

It works ok and fits in a tight spot. However, the top shelf will suddenly start to freeze the food and after a day or two it will stop. The fridge makes terrible loud banging noises. Were told it is the coolant but it is extremely annoying. A repairman moved the line closer to a heating and it doesnt bang as much. Because of this, I would not buy a Whirlpool fridge again.

They stink. Major issues with most all of these Whirlpool water heaters. I have had issues with 3 different units. I own properties and these are pure junk. Cant find parts and have to pay for shipping on warranty parts! 2 years old units junked, Ridiculous... never buy Whirlpool!

I had an upscale Frigidaire suite of kitchen appliances and I loved them. A few years later I moved and needed a new set. I thought Whirlpool was about the same and I bought a Whirlpool set. The stove wont boil water or even fry an egg. It heats up and cuts off continuously. I called a service rep out and he called the engineer who told him it is designed like that and I need to use hot water on the stove to boil it. I was shocked at his ignorance and insulted by his stupidity. Ive been cooking for 60+ years and everyone who cooks knows you use cold water to boil water. But really, the stove does not cook anything. When frying eggs the burners cut off every few seconds to the point you cannot cook anything with it and the engineer said thats the way they designed it. DONT BUY WHIRLPOOL. THEY WONT EVEN BOIL WATER. HORRIBLE STOVE AND ONCE YOU HAVE IT YOU ARE STUCK WITH IT.

Purchased a larger hot water heater after reviewing the offerings from the big box stores. Obtained a 40 gallon Lo-Nox type. No problem. Found that I did not have time to install and 3 months later had a company install for almost $300. Within the first month the pilot went out at least 5 times. Had the install company come out and take care of the problem. Worked OK for 2 months and now the pilot light goes out again. Watched the flames myself and find them to be yellow. OK, so try to see what the situation is, call the installer, then call technical support. I am in a basement, on a cell phone and the representative basically has zero patience, zero tolerance for questions, treats me like an idiot and probably has never looked at any of the guides but keeps harping on me.I asked 5 times for patience and guidance not to be treated like an idiot. As time went on it was clear that the representative has zero experience in front of the product or the information in the install guides. She kept calling it a manual and I tried at least 3 times to ensure that her manual is the install guide. She never did affirm. I stated I wanted my money back and she stated no. Whirlpool has a very skillful representative to keep consumers away.However this consumer is a small apt owner that purchases appliances, as well as hot water tanks microwaves etc. No longer will I purchase anything Whirlpool. Oh I will send a complaint about this rep, and she said thats fine send it to the PO box Total lack of product knowledge and not even skillful in a conversation asking for assistance. The installer also stated that this product has horrible reviews. I wish I had seen them before all of this. Total frustration and something unwarranted. I am out $900 and am replacing the tank with a Bradford white from the plumber. Lesson learned. Good bye Whirlpool, hope others stay away from Whirlpool everything. Choosing another brand is the only thing that makes businesses wake up and smell the money.

Whirlpool Duet washer and dryers extremely silent and energy efficient. However the wash time can be reduced, it typically takes 40 mins for a full load to wash. The dryer filter lining is fragile and breaks quickly.

I purchased a three door Whirlpool refrigerator in August of 2014. Today I am having it repaired for the third time, each time for a different reason. I either bought a lemon or Whirlpool products have really gone downhill. Either way I will never again purchase a Whirlpool product. Between the cost of the repairs and lost food, I am debating about dumping it and buying a new refrigerator.

My washer is nearly 7 yrs. old. It has almost been a full-time spectator sport. Good thing its in the kitchen! Twists sheets so badly - on sheets setting - that it stops and I must undo the balloon its formed and rearrange the wet, heavy 2 sheets and 2 pillow cases. Now, it cant even finish the clean washer cycle without stopping. It seems it doesnt use enough water to do the job of washing items thoroughly. And it balks at heavy loads - which is what we bought this washer to do - blankets, rugs, quilts, etc. Two people, now only one, and two small dogs. I should have at least 10 years of service from that purchase. Repairman says $300+, and he sees it as a very common code. Build them to last or give up. Im disgusted with Whirlpool now.

When I moved into my current home, this dishwasher(Whirlpool Quiet Partner 1) was already installed. It had never been used until I moved in. After two years of 2-3 times a week use, I have major problems. It will not complete a wash cycle, regardless of what settings I use. It runs long enough for the soap dispenser to release the Finish tablets which dissolve, but then the dishwasher stops running. The dishes are not clean, and neither is the interior of the dishwasher. It also appears to be leaking when it runs. I cannot afford to replace it, so either I will repair it myself or use it to store pots and pans.This is not my first disappointment with a Whirlpool product. A Kenmore refrigerator made by Whirlpool lasted 7 years before the compressor failed. Apparently, the self-cleaning coils werent and caused the compressor to fail. The refrigerator I have where I now live is a Whirlpool over 20 years old and runs perfectly. Apparently Whirlpool quality has deteriorated badly in the last two decades. I will never buy another Whirlpool kitchen appliance because of the dishwasher and new refrigerator experiences. When I searched the Internet for fixes for both appliances, I found many other owners having the same problems I have had.

Last July 2010, I bought a Whirlpool Washer with model # WFW975OWW01. It broke down Sept 2011. Fourteen months so its out of warranty. I paid a serviceman $136 to tell me it needs $1,350.00 worth of parts and service. I sent an email to Whirlpool for help but no response.

I replaced a 15 -year-old propane water heater with an electric on 02/01/14, due to the high propane prices, $6 a gallon, and because I felt the heater should be replaced. After installing the electric water heater I filled with water purged all the air out, powered it up, went thru diagnostics and heated water to 120. After an hour I turned on the hot water at the kitchen faucet, hot water was there but not for long, water got cold,.I troubleshot the problem back to the anti-scald valve installed 15 years ago when I had a professional install the first tank. By placing my hand on the hot water line coming out of the tank, I found the water was indeed hot before the anti-scald valve, after the valve the water was cold indicating to me the valve was not functioning properly. I went to Lowes bought the parts to bypass and removed the valve, went home and in another hour had the problem solved! I wondered why I had to turn the temp upon the old heater to get hot water! I am very happy with my electric water heater, not only did Lowes have the last one in stock, it was on sale $100 off regular price, it is a digital controller type with water temperature setting on the front. I checked the temp at the water faucet in the kitchen. I had it set to 120, the water temp out was 119.8 on my digital thermometer. Water was too hot so I lowered it to 110, perfect temp for a hot shower. Even if the thing uses more electric than it should I still save because the fact of propane is so high I couldnt see spending $600 for 28 days of propane, versus $400 on a new electric water heater. I would rather pay a higher electric bill than feel I am getting ripped off with the propane dealers! Also there is absolutely no residual heat loss. This is well insulated even comes with pipe insulation!

This is one of the best washers I have had 4 years now. The spin cycle is great. Feel almost dry when done. My daughter was going to order this set but cant get them anymore. I guess it is because it is too good of a washer.

I bought this piece of junk Whirlpool Cabrio washer two years ago and it’s been nothing but junk. Just like everyone else, this thing has never gotten my clothes clean no matter what I do. Anything with a drawstring or straps gets ripped up or stretched out. It’s loud and shakes, even though it’s leveled. Now, to top it off, it’s leaking water from the basket seal. I called Whirlpool and they couldnt give a damn. Since it’s out of warranty, it’s my problem, even though she said they know this machine has a lot of problems. So now Im stuck either fixing this thing or buying a new washer. Every appliance in my house is a Whirlpool and Ive had nothing but problems with several of them. I thought when I bought the brand it was a good brand and they stood behind their stuff. Boy, was I wrong! I will never buy Whirlpool again! They should recall this washer!

I called to find out if they could assist me with my dishwasher. It is 1 year and 3 weeks old. The start button will not switch on the machine. The only way they would assist me is if I would pay the full cost of repair because it is 3 weeks out of warranty! There are no other suggestions. I would have met them half way with paying half the bill but I got nothing but Im sorry and we cant help. They dont stand behind their product.

Four years ago, my wife and I also purchased a Whirlpool washer and dryer set, washer model no. WTW6600SB2. Within the first year we had to replace both pumps twice, user interface, and control board. (I think that’s what it was called). Of course, that was all covered under warranty. But I to had to wait a week for the part and then another week for the repairman to make it. The user interface and control board had to be replaced because moisture got into the control panel and caused corrosion on the circuit boards which caused them to short out. Then it wasn’t long after warranty ran out, the whole wash tub and drum just dropped to the floor with a full load in it. I don’t remember exactly what was the cause of it, but I do remember it cost me $580 to fix it. Then it wasnt more than two weeks later, the repairman had to come again and replace the control board again. There went another $600 for the parts, labor and service call because this time they had to come from 40 miles away and it’s a minimum fee of $89 just for them to drive up here and another $60 for diagnostics, and then the part and their time to install new board. I paid for this machine twice in the first year and a half. Then after all of that, it was finally working like it should and worked great for about 6 months, then came the UL,LD, and Lid Lock codes over and over unplug, plug in, unplug, plug in. That lasted for about a month, and then all of a sudden, it straightened out. And we only got the occasional UL code. Now in the last year, I have had to replace the drain pump twice and then the drum and motor dropped on the shaft allowing any loose change or other items if accidentally missed during pocket searches to fall into the outer wash tub and get sucked into the drain pump and causing a quarter to be shoot through the drain pump making a hole and caused my laundry room to flood. Well, I decided I wasn’t going to buy another part so I used a plastic repair kit to fix the hole and got it up and running. A week later, the washer won’t wash. It will fill and that’s it. So upon my own diagnostic, I came to the conclusion that it was the user interface that went out due to corrosion I found on it. So for another $120 I can fix it, but I’m not sticking another dime into the washer, nor will I ever buy another Whirlpool appliance. Once all of my Whirlpool appliances die, I will replace them one at a time with LG. I to contacted Whirlpool about my problems and all they did for me was send me an extended warranty offer for 50% off, really that’s it, that’s all I get is a big GFY after all the money I have stuck into this piece of scrap-metal. Well, never again will you have my business as long as I live. Whirlpool, you need to take your hoo-ya and do something about all of these complaints.

We purchased KitchenAid Model YKESS907SS05 Electric Range from Appliance Canada April 2012, just before we took possession of our new home. We began using the range in July of that year and it worked well until September 11, 2014. At that time we decided to use one of the features of the range which is the self-clean feature. During which the control panel failed and our oven ceased to work.We contacted Appliance Canada and they suggested a technician come to assess. We called the suggested number and they send a technician that was not Whirlpool certified and we had to pay out of pocket for the visit $158. He did absolutely nothing during the visit. We then called Whirlpool Canada and they informed us that he was not Whirlpool certified and to call Appliance Canada, we immediately called Appliance Canada and made arrangements to have certified technician come to assess. Whirlpool Canada also indicated at that time that the board that failed was still under warranty and we should not have to pay. September 22nd the second technician came to assess the situation, used tape to cover the front blowing air duct so as not to have the hot air blow back onto the control panel. This was a temporary fix, they ordered a control panel in the interim that they would then use to replace. The control panel came in October the 22nd, was replaced and the new board was faulty, put old one back in and re-ordered another board. The part was on back-order. By mid November, after numerous calls, we called Whirlpool directly. They authorized that the technician to get the part from another supply source. On November the 26th, technician came back - tried new board could not get it to work, left it with us and ordered additional parts. At that time the technician who was taking the case had a family emergency and would not be able to come back out until the new year. Subsequently, Appliance Canada authorized a new company to resume our work with a new technician (Toronto Appliance). He came out December the 17th, with the board that was left behind, he was able to get the oven working. December the 22nd while in the middle of cooking a meal, the oven failed again. We called Appliance Canada and they had a Technician scheduled to come December the 24th from Toronto Appliance. However, on December the 23rd the oven resumed working. The Technician came on the 24th but because the oven was working again could do nothing. On December the 31st, while dinner was in for guests, the oven failed yet again. We called Appliance Canada, yet again, and they scheduled another visit with a new control panel and additional board. The technician arrived again today, January the 28th, and could not get the stove working. He was instructed to order an additional part and we are to wait another 2 weeks. In total, we have been waiting for 4 and a half months, we have also been told that we were not to have used the self-clean as this causes these types of problems. Why is it offered, in addition, Whirlpool has not supported our direct calls, nor authorized the replacement of a product, that for all intents and purposes, is faulty. We have had no success in the resolution of this issue nor support to reach a resolution from all parties involved. I would suggest not buying any product from those involved as their lack of support for their product is appalling.

Water saver does not provide enough water to wet the clothes. Even deep wash cycle does not provide enough water. This is right from the start. We should have returned it the next day rather than trying to learn how to use it wasting time so it could never be returned. I rated them as 1 star because there was nothing less I could have given them. DO NOT BUY ANY WHIRLPOOL PRODUCTS.

Whirlpool oven WOD93ECOA501 - This oven will most likely lock up if you use the clean cycle. I wish there was a class action suit in California. This happened first time I used the oven. Very expensive to fix, and though it was 9 months after a kitchen remodel, it was not under warranty because we bought it early and it sat in garage, and Whirlpool could only use purchase date. This is not new technology. Upper and lower oven both locked. Wish I had bought a Blue Star oven, as my Blue Star cook top is fantastic and a pleasure to use. HAS ANYONE GONE TO SMALL CLAIMS COURT?

We purchased the unit in March, by April it wasnt cooling. In June it shut down. In July after 8 tech appointments and repairs. Whirlpool finally said they would refund my purchase and I should see the money in about three weeks. That would be about a week longer than the refrigerator worked. I dont have the money to just get another one so I guess the family will be without a refrigerator for another month. That means shopping every day for perishable for a family of 10. I would not recommend another Whirlpool product. This is no joke, every time I called them one of the first things asked was Did you get the extended warranty? Why would they ask, sounds as if they dont trust their own product either. This unit was purchase online through Sears.com. Purchase price was $2299.99. Order placed on March 4, 2017.

I live in Florida and in December 2012, purchased a Whirlpool upright freezer from my local Badcocks. About two months after the purchase it started making this weird loud sound. I contacted Whirlpool and they sent a local appliance company technician out to check it. The technician ripped my brand new Linoleum floor when pulling out the freezer. The result was, in his opinion, nothing was wrong with it, that the loud sound was normal. As it continued, another tech came out and his opinion was it needed a new compressor. So, it was replaced and lasted about a month. I was getting something out for dinner and noticed everything in my freezer was unthawed... all that money wasted a freezer full of food gone. So, Whirlpool once again sent the same appliance company out but a different technician. This one said it that he needed to order parts which he did, a different tech came out to install the parts and told us he didnt know what they were for and our freezer didnt need the parts the previous tech ordered. So this tech put dye in the lines and left. The dye leaked out from under my freezer all over the floor which is now stained because of the dye that leaked. This is the brand new floor they had already ripped during the first service call. So, now not only is my floor ripped but stained as well.Once again, about a month later, I find my freezer full of meat unthawed a third time. Once again I called and find out they have dropped the contract with the company that came out the first two times. So they refer me to another local appliance repair, and this new tech says that it needs a new compressor. This will be the second new one in less than 6 months. They order that part and repair the freezer; this fix lasted for about three months this time. On my fourth call to Whirlpool, I expressed my frustration with losing my food and the hassle of an inferior product purchased brand new under warranty. I definitely was not satisfied with the service and the customer service representative could not find my warranty record. He was also very rude and when he finally found my record, he told me I was no longer under Whirlpool warranty. This was wrong as I have my paperwork showing date of purchase AND the four-year extended warranty we purchased as well. I asked him what they would do for me since their inferior appliance and incompetent repair technicians cost me hundreds of dollars of ruined meat and other frozen food. He said they would do nothing except have another repair tech come out. Until the freezer is determined to be unrepairable that is all they can do.So I scheduled the tech to come out the fourth time and he found that some untrained tech had put oil in the line and the lines and compressor has to be replaced and flushed. I have already not had a freezer for a week waiting for tech to come out and now the parts are put on back order for another three weeks. The fourth repair tech called Whirlpool from my home, while I was standing there, and told them that it basically is beyond repair because of the price of parts and labor. He told Whirlpool it would be cheaper to replace the freezer but Whirlpool told the tech to replace the lines and compressor and flush everything out. So three weeks later, he comes back out on 10/13/2013 to make the repairs. I bought this freezer in December 2012 for $1200 and have been dealing with issues on and off since Feb. 2013 and now its 11/29/13 and once again my freezer has stopped working. I have lost all my food because Whirlpool sold me a defective appliance and would not make it right. I have asked them to replace it and they wouldnt. My husband and I have just purchased our second house and we were very excited about the remodel coming up in the kitchen. We were going to purchase stainless steel Whirlpool appliances, but after this company has treated me so badly, I will not buy anything with the Whirlpool name for our stove, dishwasher, microwave and refrigerator.We probably would have spent about $3500 on appliances, but we will purchase a different brand and give our $3500 to a company that will treat me better as a customer .I used to have trust in this company because it is well known for quality products, but I dont trust them anymore. I will advise any of my loved ones and friends not to purchase any Whirlpool appliance because of the inferior quality and lack of interest in making this situation right. I tried for almost a year and gave them 5 opportunities to do the right thing and now Im done. They dont care about the customer and that is a shame because they have lost a valued customer. As of now I have another tech coming Tuesday b/c my freezer is sitting not running again. Model #EV201NZTQ02.

Have owned my Whirlpool washer model# LSR 701 0PQ1 two years and had no problems with it before today... The washer was used once a week since I purchased it and only myself use it. There is only myself and my son and our loads are always small. Well today I put a load in and went to finish my other housework and when I went to check on the load, there was a weird smell in my laundry room. As I approach the washer to put softener in the rinse I saw a flash behind on the left hand side of the control panel where the size of load and water temperature selection is. I unplugged the washer and put the fire out. Have never had anything happen like this before with this brand. I already know I have to buy another washer but am scared to get another Whirlpool.

After 2-1/2 years we started having trouble with the spin cycle on our Maytag washer. We live in an area with no repairman. Whirlpool want us to pay just to talk to us. Now the timings off. It will not spin out.

Very concerned. First the microwave broke. It seems that is burning on the inside. The model number is MH1150XMS-2, purchased in 2005. I have had to replace the plate. I have read of many recalls, because of the potential of fire. My model was not among the ones on the recall list.

I Purchased a Whirlpool range with self cleaning. I do not recommend anyone to purchase these ranges. The self-cleaning does not work at all. Like numerous reviews that said you can run them several times to do the self cleaning and they do not clean at all. Save your money. Do not purchase a whirlpool appliance!

I purchased a 40-gal Whirlpool water heater model 40t91-403 last week and paid a plumber to have it installed. The old one (GE 40 gal) worked fine except for a leak. The new one used all of the old connections except the 2-inch in and out pipes. Same connections, hot, cold and gas. At first I got about a quart of hot water and then all cold. Whirlpool changed the valve and cold water pipe (inside the tank) and still the same. They are trying to tell me that the tank is fine - I have a plumbing problem. Two plumbers have told me different, but still they insist. Yes, I am upset. The old GE, even with a leak, performed better!

We have had Whirlpool front loading washers for 15 years. The first had a bad bearing problem, that was eventually fixed, but still disappointing. The second doesnt is missing some features that the old one had. All and all I am happy with this washers and do not know of anything better, within my price range.

Unfortunately, I can not rate this machine LESS than one star. I would rate it ZERO. We purchased the Whirlpool Cabrio washing machine model WTW7800XW0, 2 1/2 years ago in 2011. Since that time, we have had nothing but trouble from this machine. The machine basket gets off center when you have heavy items in there like jeans or a large load of towels and just stops working until you raise the lid and even out the clothing in the basket. If you wash something like a throw or a set of sheets in it, they get all twisted and wrapped around the thing in the center and end up in a big mound. We have had the glass top lid replaced on this machine TWO times over the last 2 years because the plastic frame on the lid around the glass cracked and broke and became warped in a raised position. This caused the machine to stop working because the machine will not wash clothing unless the door is locked down, and the door cant lock if the lid is cracked and warped and broken. So you have to set something heavy on top of the lid to get the lid to lock so you can wash a load of clothing! TWO times we have had repair people out to our home to replace the lid and now the lid is cracked and broken again, for the THIRD time! This is THREE broken lids in just over 2 years. Unacceptable!! The hinges on the lid that attach the lid to the machine are also rusted. This rusting has happened on all the lids that we have had replaced in the last 2 years. I will never, NEVER purchase another Whirlpool product again, EVER. Their products are inferior quality and JUNK. We have the Whirlpool dryer also to match the junk washing machine and the quality is just as bad but we are living with it because we have no choice right now. It takes 2 hours to get a load of clothing dry and forget drying jeans or towels; it takes forever! Whirlpool makes a dreadful product and their customer service is even more dreadful. =(

Whirlpool fridge (model no ETILFKXKS) - I purchased this fridge from a very good dealer (Trail Appliances, Edmonton). Within a year, I had my first of the frozen water drain from top freezer to water pan. Of course, I blamed myself - too much warm food, blah blah. Now this is happening more and more often. The fridge is kept at number 1 of 5 for coldness. All foods are left on counter to cool, but three times over my Christmas holidays this year when I swore I would throw this fridge in the garbage - the drain froze, water all over the fridge, food having to be removed and placed in other peoples fridges, blah blah. Now it did it again this weekend! There are only two living here. I work all day and no one even opens the fridge much and again this happened. Im really sad that such a faulty product (too much insulation hiding the drain pipe behind the fridge and it must be much too small in diameter; otherwise, it wouldnt freeze up). Talking about work. We have two fridges there with 50 people using them all day and they run perfectly for the last 8 years that I have been there. So I think it indicates that my fridge is faulty. Im so sad too because I dont have the money for a new one. I just turned 65 and am about to retire (single mom). You would think that a $1,300 fridge would last longer than 6 years!

I purchased the Cabrio washer and dryer 4 years ago and had no problems until recently. The motor and the harness broke and the cost to repair was almost as much as a new washer. The repairman told me that this is a common problem with all washers that Whirlpool makes as they have the same motor and harness. He gave me a list of all the brands that they make and suggested if I buy one to get an extended warranty. I would not recommend anyone buy an appliance from a company that continues to manufacture faulty products. I wonder if they own the extended warranty company?

Very disappointed with this refrigerator. Not even 10 years old and we have had it repaired 2 times plus my husband had to dismantle ice maker and take the back off inside of the freezer, using the blow dryer to thaw out the tube and manually blow in a tube to open the drain. The water leaking to the bottom of the fridge and into cold meat drawer and fruit keeper drawer. It eventually runs onto the floor if I dont catch it. This has been an ongoing problem for 6 years now. Today was another bill to the repairman for this problem. Very disgusted. This time he only thawed it out, the time before he replaced a part and thawed it out. I know he will be back because thawing is only a temporary fix because my husband did this numerous times, like every couple of months. Never again will I buy a Whirlpool refrigerator! I gave my daughter my old refrigerator and its over 20 years old and never had a repair! My current refrigerator is Model # ETICHMXKB03 with ice maker. Top freezer.

I feel as though they could use some additional features, it’s also hard to change out some of the wiring in the back. I’ve had some issues with smells coming from the washers as well from them. Hopefully they can start to look into tweaking smaller details to improve the overall machine.

My Whirlpool is reliable, however it does not have a soaking cycle which I would enjoy having. It also has an unbalancing problem when speeding if I attempt to wash heavy loads on the extra large load cycle. However, it responds very well on large loads for heavy washing. Shortly after I got it the timing had to be replaced, but no problems since then. Overall pound for pound for the dollar it is a good machine.

I purchased a Whirlpool Cabrio just over a year ago. The washing machine does not clean clothes! While under warranty, a service tech came out to look at it. After hearing the problem, he replied that it was a common complaint and that he could not fix the machine because the problem was that it is so poorly made that it simply does not work. His recommendation was to come to terms with the loss of a thousand dollars as Whirlpool would not rectify the problem.Whirlpool really showed their true colors when they refused to cover the repair tech visit. Whirlpool supervisor Kitty explained to me that customer advice was not covered under warranty and that we would have to pay the bill. Highlights of her argument were that we should just rinse the clothes multiple times and they would eventually get clean. She also mentioned that if the machine really did not work as described, we should have complained sooner even though it was still under the one-year warranty. Whirlpool will sell you junk backed with horrible customer service. Beware!

We purchased 29.7 cu. ft. side by side in February 2013. Ever since we got it, there is an excessive amount of moisture that builds up in the refrigerator section. It is to the point that the bottom shelf must be dried every other day; otherwise water spills out the front. Most of the moisture forms around the cold air duct work leading in from the freezer. We placed collection containers under the duct work which helped a little. We also tried various temperature settings, still no help. We tried online support and were given many excuses for the excess moisture. Support advised to change the defrost cycle, which we did and failed to correct problem. Support finally threw up their hands and said to call for service. Unfortunately, we were advised since the unit was purchased in Florida and shipped out of the country, the warranty was void. Try and get service in the Bahamas! Ha! This will be the last Whirlpool product we will ever buy.

My son bought a Mastermind 250-L refrigerator on 09.09.2009 (invoice no. **) from the Good Morning store in Alleppey (phone no. 0477-23253809). The cooling effect was lost with a loud sound. I requested customer care. Three times, four people came and they gave a receipt of RS 890. After they left, it is in the same condition. I requested so many times, but there’s no reaction. Before I could go for legal proceedings, I would like to make you aware of the conditions prevailing in Kerala in sales and services. The young trainees who dont know to repair have broken down the entire system and it is fully collapsed. The franchise office washed their hands. This will spoil the entire name and fame of the company. Kindly look in to the matter and do the needful immediately.

We purchased our oven from Sears, and less than two years later, the oven would not cook a chicken. We do not use the oven very often. We grill out and use the top burners often. We had the oven repaired through our home warranty program, and now 8 months later, it seems to be occurring again.

The washer is a lower priced but basic machine with few bells and whistles. However this is what we wanted. Less tech with less problems so for us it works. Does the job it is required to do. Cycles do take much longer than our old machine did. Probably due to water conservation.

I bought the W04H02 SKU Number 13219771. I decided to wait to write this review until Trail Appliances hauled away this piece of junk, which was this morning. I bought this fridge July 2013. In June 2015 the freezer first konked out, so I started using my deep freezer. Then by October the fridge went. I called in my repair guy, who told me he sees this all the time with this fridge and carries many motors for these garbage fridges in his vehicle at all times. So $375.00 later it worked for about 3 1/2 months. Just long enough until the warranty again ran out. At this time I started to read the reviews about Whirlpool, and I was so mad at myself for not reading the reviews first. All I can say is I would never ever recommend this product. I am glad to see this junk out of my home. I never wasted TIME CONTACTING WHIRLPOOL, AS BY THE REVIEWS I READ, THEY DONT STAND BEHIND THEIR PRODUCTS. THEY ARENT WORTH THE TIME.

I bought my Cabrio Platinum Washer and Dryer in 2013 (4 years old). About a month ago, it started sounding like an airplane was landing in the house while on spin cycle. I called a repairman and he said the bearings were going bad and it would be better to buy a new machine. When we pulled out the washer, there was grease all over the floor - apparently a seal started leaking and the bearings had no grease so they started burning up. I talked with Whirlpool, after all it was only 4 years old and a seal leaking and burning the bearings up wouldnt be from normal wear. They were not convinced and offered to give me a discount on a new one -- No Way! I went with another brand recommended by the repairman. The screws on the dryer door also came out and we had to replace them. So much for the Whirlpool brand and especially their top of the line machines. I will not buy another Whirlpool washer or dryer.

Whirlpool Cabrio Platinum washing machine: You wont believe this until you call a parts replacement place for tiny part. The plastic (or vinyl) lid hinge bearings are located at hinge corners of lid. Hinge pin passes through them, one on each side. Half the size of a penny, UNCONSCIONABLE greed at the price of $32-$33 dollars EACH when ordered from a parts place. IMHO, design by INTENTIONAL failure to fail after three or four years. As a result, the lid will not stay up on its own. Then you find out the horrible news which is an insult to intelligence. Id have expected to pay maybe two or three dollars each, but NEVER the price they are demanding. Theyve got you and there is NOTHING you can do about it. At that rate, parts would run tens of thousands of dollars to replace the entire machine, part by part. These greedy clowns make car dealers look like reasonable people! The LAST Whirlpool machine of ANY kind we will EVER own!

Whirlpool water heater FG1F5040T3NOV - I noticed that when I was taking a shower, my hot water wasnt working. I went downstairs and the pilot light on my water heater wasnt on. I tried to restart it. The pilot light wouldnt work or relight. I gave up and contacted a plumber. I dont feel I should have to pay for a plumber when its a product flaw!

Whirlpool Cabrio Model WTW6500 - I ask all of you to stay away from the Whirlpool Cabrio sets. I have spent hundreds of dollars trying to fix my washer. I just spent $260 for a computer board. Now it stays on rinse cycle. So now I need the motor sensor harness which is another $90. Service call $80 x 2. So, now I am going to take the computer board back and get my 260 dollars back. For the cost of $400 to fix this washer. You can go and buy a new one for around $400. Then, Im going to the lawyers to file a class action suit against Whirlpool. So, owners; be looking in your mailboxes for a class action suit against Whirlpool for those who own the cabrio set. Im tired of having to deal with whirlpool customer service. Maybe, whirlpool should think of having their laundry made back in America.

One year to the day after the warranty expired, the meat drawer in the refrigerator began filling with water. Two repairmen have been to my home and cannot repair it due to a design flaw. Also, I had to pay for a cracked bottom tray that happened during delivery which I didnt know occurred at the time. Whirlpool is now ignoring my phone calls and emails. We paid in excess of $800 last year. What am I going to do now? Buy another refrigerator and get rid of this one? I dont make that kind of money and I feel Whirlpool should stand behind their products. This model is not even on the recall list so that means to me that other consumers buying this model are getting ripped off also. The customer service people say sorry but wont budge on reimbursement. I was told they cannot honor my request. Whether this was under warranty or not, it still cannot be fixed according to the repair tech that was at my home. I need to find someone to help me before this lemon I bought decides to burst into flames. I want a replacement refrigerator, not this model of course, of equal value. I am not asking for the moon, just for something that works beyond one year. In this economy, we cant afford to buy a major appliance after one year. My car is still running and I bought that in 1985. Please find someone to help me. I thank you for your time.

The Whirpool refrigerator does exactly what its intended to do. It has no ice maker or water dispenser and thats just what I needed. But the plastic produce drawers do have some cracks because the quality of the plastic is not the best.

This washer was expensive, platinum line. Clothes never smelled fresh and clean like they should. There is not enough water to cover and clean. After 4 years it started smelling dank and unpleasant even after cleaning cycle is run. Now I discover it has been leaking for quite a while. It will be 6 years old in July. The top wont stay up. This happened months ago. The part alone is 250.00 according to several sites. I just prop it up. Very displeased with this poorly constructed, expensive rip off!

I purchased a new gas water heater from Lowes and paid a plumber to install it. I have been having problems with it staying lit. Once I noticed the issue, I notified my plumber and the plumber was aware of this on-going issue with these water heaters. The plumber told me to call Whirlpool and have them send me a new thermocouple. Ive been putting it off until now, but realized today over the phone with Whirlpool Customer Service that the problem is with the vent. The manual that came with the water heater has a horizontal venting installation, yet Whirlpool claims that it should be vented through to the roof and they sent me, via email, the correct manual. When I asked Whirlpool how the plumber was supposed to know, she said that he should have known that it was not the correct manual (even though there is no model number written anywhere in the instructions manual) and that we should call to make sure that we have the right manual before installing my next product. So, I need to double check every purchase I make! Or is this only with Whirlpool products? After speaking with two different Whirlpool reps, I have concluded that I need to purchase a new water heater, but believe me, it will not be another Whirlpool!

I called the dealers repair department, which said they had not seen this before and it looks defective. I have used the oven less than a dozen times. It is virtually new. They submitted pictures to Whirlpool. The oven surround is not replaceable, so the request is to get a new oven. Whirlpool responded with, This is normal... when the cracks break through, then there is a problem. What?! I have been cooking for over 50 years and have never had this experience before. This product is under warranty. By the time it cracks through, it will be too late to do anything about it. Since when is crazing on the oven bottom natural, especially after only a very few times used? This is defective and Whirlpool is shirking their warranty. I am very dissatisfied.

I have the Cabrio washer that is only four years old. It is leaking oil and is very loud during the spin cycle. I paid $800 for this washer and am extremely frustrated that it didnt last longer than this. I contacted Whirlpool customer service and had no luck since it is out of warranty. Due to the high number of complaints with the same issue, please consider a class action lawsuit. Thank you.

Whirlpool Microwave WMH1164XWS-1 - Well, Im sure surprised that my almost five year old Whirlpool microwave failed to heat this evening. One minute it worked, next it didnt. Watched countless repair videos, but it seems more aggravation taking the unit out and trying to diagnose the issue than its worth. Probably the same with enlisting the services of a repair tech. Ill probably think twice about purchasing another Whirlpool microwave. I purchased a Whirlpool French Door Refrigerator a few months ago and now Im concerned Ill have the same issues. All my appliances were Whirlpool and purchased ten years ago and replaced with newer models, even though I never had any repair issues. Guess they dont make them like they used to!

The inside glass of the oven door shattered. I have not used the oven for months. Only the the top cooking burners have been used. Its a mystery to me!! I have read complaints where the glass shattered while the oven was in use or being cleaned, but have found none where this happened to a cold oven. The large front burner is too hot. Even on the lowest setting everything burns. You cannot simmer, only boil. The control knobs have (in my opinion) no safety mechanism. I thought that the control knobs on stoves needed to be child proofed, hard for a child to turn on. My last stove you had to push down quite hard then turn to the setting. Not this stove. I have to be so careful when Im cleaning the area around the knobs. The slightest pressure and the knob turns. When I first purchased the stove while cleaning it, I unknowingly turned the knob and the kitchen filled with gas before I realized what had happened. I called Whirlpool thinking something was broken. They sent out a repairman. Nothing was broken. That is the way it is made. Customer Service said they had had no other complaints about the knobs. I find that hard to believe. My toddler grandchild can turn on the stove with ease. Im sure other concerned parents etc. have had this complaint. To sum it up... I will probably never purchase a Whirlpool product again.

Bought this machine in Feb 2007 as a pair Whirlpool Cabrio. I loved it for almost two years. The control board went out, Whirlpool replaced it. A couple of weeks later, the F-1 codes started then the F-51 codes. On July of 10, it was code after code. It sounded like a jet taking off and constant unbalanced load. I called repairman and was told to go buy new machine as repairs would start at $500 and since I live in a rural area, no one wanted to waste their time. Two repair techs told me point blank they wouldnt even touch it. We paid $1000 for this machine and we live pay check to pay check. I spent four months trying to get Whirlpool to do something. I kept getting told I should have bought extended warranty. Machine has been sitting under stairs for over year waiting to see if class action or recall can be done. Also when control board was replaced, the repair man told me it was rusting away from the inside out. My husband had to find us a used washer and this thing has done nothing but cost us money. So much for efficiency. Everyone posting here also needs to go to Whirlpools Facebook page and post there.

The oven continues heating up even after it reaches temperature. This happen soon after we purchased it in 2009... When I called Whirlpool they said to unplug the oven for 15 min & allowed it to reset. This worked, that time. It has continued to happen to the point now where it will not reset and then we can no longer use our oven.

I have had many parts replaced on this refrigerator regarding ice maker. But nonetheless yesterday opened freezer and noticed a huge crack about 12 inches on the inside right of the freezer, not near a shelf or anything. I call today of course warranty is up after my 2 yr and Whirlpool says sorry maam there is nothing we can do. Seriously I purchased 2 years and 2 months ago @ $1560 and I’m told I would have to purchase a new one. I will never purchase another Whirlpool anything for we have had nothing but problems with them not standing behind their product. Model #GSS30C6EYY03. This is crazy to me. I have never heard of a refrigerator just cracking through.

Ice maker stopped making ice. This side by side Whirlpool refrigerator was purchased 4 years ago. We called Whirlpool. An authorized repair man identified the problem. At the bottom hinge of the freezer door two of the wires have been broken. A defective design, but no recall from Whirlpool. The solution is to replace the entire freezer door for a cost of $1200. Ridiculous that a replacement door cost more than the purchase price from Lowes. It would appear that these 2 wires could be reconnected, but Whirlpools only solution is an entire new door. Automakers stand behind their products with recalls, but its not the same with Whirlpool. Love my Whirlpool range, washer and dryer, but this counter depth side by side is a real loser.

I was gifted a washer and ventless dryer for my condo. It takes a little longer than a regular dryer but it works great. It fits perfectly in a closet.

We have a Whirlpool Cabrio mod. WTW5600 XW2, ser. C12830447 he... H2O.. low wash system. Less than two years old. It does not get clothes or towels clean. I put 2 jackets in on bulky items and part of one of the jackets was still dry. They were two small childrens jackets. My husband and I wash as long as possible and on hot wash (which is not hot!). Should not take 70+ minutes to try & get normal clothes clean!Now the softener is draining into the wash with the detergent. Another service call. Learned you can only fill the softened bin half full or less. WHAT??? Our extended warranty is up soon and not sure what to do. We would like to get rid of this pile of junk but cant afford another washer bill. Also wouldnt want anyone else to get stuck with it. Its a shame a company cant put out #1 good product and #2 stand behind it. Bring all of the company production back to the USA or put out a better product and stop worshiping the almighty dollar. Im done with Whirlpool (which was the product to buy), but stuck with this washer for now until we are sure that the brand we buy performs as it should. What happened to the PRIDE in & RESPONSIBILITY of making a good product and standing by what youve made. As my hubby has said, if you have to buy an extended warranty, whats wrong with your product! Again worshiping the almighty dollar or is it you just dont care about the people who buy your product or its quality. Maybe both.P.S. Have contact you before without a response.

I bought a brand new KitchenAid stainless steel refrigerator for close to $3,000.00. It has a big crack in the back casing which Im sure is affecting the seal. It is still under manufacturers warranty. Whirlpool sent out a technician to put a yellowish plastic epoxy to seal the crack. When I told him that this was unacceptable as it dries yellowish and has a dull finish he explained that that was all Whirlpool was willing to do.I have been dealing with Whirlpool for 4 weeks now and they refuse to repair the crack and they deny any manufacturing defect. I have sent them pictures of the crack and they still refuse to resolve this issue. Very bad, horrible experience with customer service, long waits on the phone, rude and ineffective employees. This CLEARLY is a company that will not stand by their product and I recommend everyone to CLEARLY stay away from purchasing any Whirlpool products. They will be paying a lot of money for very poorly manufactured products.Please, please, do not purchase Whirlpool products! You will be happier spending money on a company that values you as a customer before and after the sale. Obviously Whirlpool would rather forget you after they have sold you their product and have their money. Thank you for reading this. I hope I have saved potential appliance customers from making the same mistake I made. DO NOT BUY WHIRLPOOL!

I made the mistake of buying a whirlpool product and was wondering if there is a support group for angry unsatisfied customers? I have owned a duet washer and after 2.5 years is giving F1E2 error and is junk.

I have had no issues with this brand of microwave. I have had built in microwaves before with this same brand and they have performed well. We use the microwave every day for some reason to heat up food or make hot drinks. I feel Whirlpool is a good product and value.

I purchased a Whirlpool Duet washer and dryer set in 2008. The washer control panel lasted 3 years. Because I did not have an extended warranty, Whirlpool would not do anything to accommodate me, despite the exorbitant cost of this machine. I told them that I would never buy another Whirlpool product. It is now 2017, and I have not purchased any other product made by Whirlpool. I want to make sure that a company manufacturing expensive machines designed to break within only a few years of normal use, goes out of business. Spread the Word to everyone you know about Whirlpools garbage machines. Maybe if enough consumers purchase products from other manufacturers, Whirlpool will get the message that they need to manufacture quality, long lasting machines. Try Speed Queen instead.

I purchased a washing centre at Canadian Appliance Source. I paid to have it delivered, installed and for them to take away my old appliances. I had several issues and when I called the store, they sent me to Whirlpool warranty who dispatched a repair technician a few days later. With nothing solved to my satisfaction, I called Whirlpool again. I spoke to a customer service rep who gave these responses, she put me through to a manager who gave me the same responses. When I asked to speak with someone above her, she said she could put me through to another person at her level but noone at a higher level.I want to hear the same response again? Really? Her only other answer was to email the Whirlpool Executive, which will be my next step. This is a summary only of my experience of the first few days after the purchase.Problem: The first load I washed was 1 set of blue sheets with 2 pillow cases. The water didnt seem to cover the load but I thought when it started to wash, they would get wet. When I took the sheets out of the washer, there were several dry spots and some kind of residue on several areas, so not washed or cleaned as expected. I tried washing one sheet, same thing. Tech solution: Put in some wet items to the load so the washer thinks the load is heavier and will add more water, or add a bucket of water to the load, Really? Whirlpool response: The washer is working as expected. Really? Problem: I did a warm water wash, expecting the machine to dispense a mix of hot and cold AT THE SAME TIME making it warm water. The washer starts with cold water then stops and puts in hot water. I dont want cold water or hot water on this load I want warm as recommended by the manufacturer! Tech solution:Dont use warm water wash. Really? Whirlpool response: Works as expected. Really?Problem: Dryer is way too hot on the delicate cycle, not good for delicates! Tech solution: Use the air dry cycle. Really? Whirlpool response: Dryer is working as expected. Really?Problems I didnt even discuss: The load is really really wrinkled when it comes out of the washer. Who wants to have to go back to ironing everything they own? The washer tub and dryer are really really small! I should have read more reviews and headed the warnings! Comments: I purchased online, biggest mistake. The store will not take it back. Whirlpool will not take it back. Hindsight is 2020! If I could have given negative stars, I would have.

Got a fridge Friday night setup, and was not cooling as of Sunday still. Called Best Buy who we got it through and they sent someone out first thing Monday AM to look at it. Per the Whirlpool agreement, the first year has to get serviced through them. Finally got a hold of their service support to get someone scheduled to come on site. 11 days later was the earliest appointment, and they just expected me to deal with no refrigerator for 11 days. I asked of other options, what wait times would be after Whirlpool comes out in 11 days to deem it broken and they repeatedly said I cant give you any what if answers for anything. Were no help at all and just expected me to figure out things for at least 11 days on a brand new 3 day old machine that is broken. The absolute WORST customer experience ever and refuse to buy from them again. Thankfully, Best Buy has a return window so were completely returning it and going with a different brand.

My fridge is only 8 months old and stopped working about 5 weeks ago. They have sent repair techs out 5 times, replaced the compressor, condenser, some fan thing and evaporator. It worked for 2 days then the compressor started leaking again. Ive lost 2 refrigerator full of groceries. It damaged my floor. I was unable to have family over for Christmas and Ive been using a mini fridge. The Whirlpool customer service people have been no help and some have been very rude. I have no idea when this will ever be fixed. There is no way I would ever buy any appliance from Whirlpool again. Terrible experience.

My new Whirlpool refrigerator has accumulated ice on the top of the freezer compartment from day 1. I called Whirlpool and a repair was scheduled five weeks later September 12. The repair person said he needed a part and would order a new light switch and ice door parts from Whirlpool. Ten days later he came back with a new switch and instructions to file some plastic off the ice door part so it will close properly. It only partially worked; ice stopped forming in the ice chute but still formed on the top around the light switch. The new switch is not flush with the liner and the plastic liner has a small crack starting at the switch. How Whirlpool wants to cut out a six inch square of the liner including the switch and glue in a patch. This patch would only be warrantied for the balance of my one year warranty. I find this unacceptable and will complain to the store where I purchased the refrigerator.

I purchased a Whirlpool refrigerator in February 2016 from Lowes. Within 3 months the freezer started frosting up and eventually wasnt freezing. I made sure the back of the refrigerator was clean of debris and defrosted the freezer. This started occurring every 2 weeks. Upon a visit to Lowes, they indicated I would need to call the manufacturer. Well, after calling about 5 times and sitting on hold over 30 minutes each time, I gave up and decided I would just deal with having to defrost it every 2 weeks.Fast forward to September 2016. I wake up to $300 in food at 67 degrees in the fridge. Mind you, Im a caterer and have a wedding to cater in a few days. So here I sit on hold with Whirlpool. The man answered the phone after 40 minutes on hold. Then proceeds to tell me there are no technicians in my area and someone would get back to me in 24-48 business hours. Unacceptable, I say. I have now been on hold for another hour while he sees what he can do. Biggest load of crap ever. He didnt bother apologizing for the loss of food, and hasnt checked in with me once. I think the guy might have put me on hold and gone to lunch. I will NEVER purchase another Whirlpool appliance - and zero stars to their customer service team. This is **!

My Whirlpool washer would start up but would not add any water. It sat there doing absolutely nothing. Then it showed a code on the screen. It said to disconnect the power for 1 minute and plug it back in, which I did. I repeated that process several times. Still nothing. It also said to call Whirlpool, which I did. They wanted the Model # WFW97HEXLO and Serial #, I gave it to the gal on the phone at Whirlpool. I was told it would be a week before they could get someone out there to take a look at it. Really!! I work 80 hours a week and live in the country. I dont have a week. When I asked where the service man was coming from, he was coming from another town. I asked if there was someone closer. She gave me another appliance stores phone number. They showed up 2 business days later, looked at my washer, verified the code along with the Model and Serial #s, telling me it was the control panel. I gave that information to them on a Friday, they showed up on a Tuesday. They knew what that code was and what it meant for that make and model washer, but there just had to be a service call in there. The part was ordered on that Tuesday... here it is the following Saturday and the part still isnt here. I do not understand what takes Whirlpool so long to ship the part. Do they not care that in this hustle bustle life we live in, we dont have time to wait for a part that may or may not show up. Ship it overnight. That is an option. Making the parts accessible to the service people in a timely manner would make great customer-service. Better yet, how about going back to the old-style washers. This high-efficiency non-sense is highly expensive.

I will never touch the premier Whirlpool Brand Again. This is the two door fridge + drawer freezer, model GI7FVCXWY0After about a year, and I think it lasted this long because the ice maker was off during winter (because unless you use it constantly you have a solid block of ice), after a year it stopped making ice and poured water out from the top of the fridge. Expensive extended warranty came and replaced the Ice Maker, which (about a year later) has just started leaking all over the floor (again).This I suspect was a protest against using all of the ice one day. It froze up, which causes the leak, froze solid items that were in the fridge compartment (and spoiled some items).The other design fault is while the right hand door will stay open, the left will not, it closes. But it does not close properly - just enough to make you think it is closed.Dangle beers in a nearby stream, keep your food in the cellar, dig a deep hole in the backyard, learn to eat all your food the day you buy it, but do not buy this fridge!

Whirlpool Cabrio does not clean clothes and leaves white residue. I have had it for 1 year. Spent so much money on this set of washer and dryer and it is a piece of junk. Whirlpool customer service does not care or respond. Worst purchase ever.

I am so unhappy with your product. Constantly have to restart machine. Never had a problem with my other washer. Takes forever to do laundry. Hate it.

I bought a Whirlpool fridge 4/23/2013. Thanksgiving it went out. I had a repair company come look at it to see how much it would be to repair. He said the compressor was out, it has a freon leak, and the electric board has a relay that is acting up. Basically it would cost $600 or more to fix. I only paid $750, mind you. Whirlpool customer service said if we pay to have it fixed then send them the paid receipt. They would then give me a 6 month service plan for future repairs if needed. Please tell me how that helps me now? A voucher for $200 or offer something to help me now. Not a happy customer. Thanks for nothing Whirlpool.

Whirlpool Gas Range WFG540H0es - Purchased 2 months ago. After 2 weeks there was a spill. The black burner caps are powder coated. After cooling we washed it with dish detergent & a sponge. The powder coating came off. Called the company. They replaced burner caps. Last week there was a spill and it stained the burner bases which are powder coated in a silver color. We tried 409 cleaner, Windex, dish detergent with a sponge. Could NOT get the stain out started removing powder coating. Called the company they ONLY guarantee cosmetic appearance 30 days. They wanted $139.00 for a new set of burner bases. I am going to go back to Lowes & see if we can return this Whirlpool range.

The Cabrio is the absolute worst washer that Ive ever owned! No matter what combination of setting I use, my clothes come out dingy, all twisted and wrinkled, and full of lint and detergent residue (I use liquid detergent made specifically for HE washers). Every setting runs for over an hour. So much for high efficiency! What it saves on water it more than wastes on electricity!! More often than not, the entire load becomes enveloped in one of the items to create one huge ball. A t-shirt stretched to encompass the remaining clothes into a perfect sphere! When that happens, some of the laundry in the middle of the big ball is barely damp. The dryer is just as bad, even the towels come out wrinkled. How is that possible? And again, it takes over an hour to dry a load.Whirlpool customer service is awful. When I called to complain, the agent began schooling me on how to wash clothes. Im 66 years old, Ive washed a few clothes in my lifetime and have always prided myself in my white whites and bright colors. I have a new house and the builder provided all the appliances. Based on my past negative experience with Whirlpool products and their customer service, I would not have purchased Whirlpool.

I purchased a new Whirlpool 29 cubic ft. french door bottom freezer Refrigerator 11-22-2013. On 4-18-2014, I noticed water on the floor and realized my ice maker had quit working and the ice melted. I called Stantons APL. where I purchased it from and a service tech came on 4-22-2014. He checked the fridge out and after five mins said this is a model that has a known defect in it and it would have to be totally rebuilt. I then called Whirlpool and told them I want a new Refrigerator. I told them I paid for a new appliance, not a rebuilt one. The Whirlpool rep said they would need a second opinion and scheduled a different company to come out for service. This happened on 4-25-2014 which by this time I lost all my food in ref and freezer. He was there about ten mins. and said its gone out and it will have to be totally rebuilt. He calls Whirlpool tech support to help him figure out how to take out bottom door because he didnt know how. WHIRLPOOL tells the tech they want him to tear my refrigerator apart and run diag. test on it to see how it performs under certain codes. I tell Whirlpool they can run all the test they want after they replace my refrigerator and my food. The Whirlpool rep says, That aint happening. So I say, Then I need to talk to your supervisor. After going through four supervisors, I finally get to the person who reluctantly agrees to replace the refrigerator and says give her 24 to 48 hours to make it happen. 60 hours, still waiting on a response. Will let you know what happens. Shame on you Whirlpool for deceiving the public.

I have had a Whirlpool washer for less than 1 year and have had it serviced over 7 times with drain problems - code A10 being displayed. Have not been able to resolve the problem with neither the dealer nor the manufacturer. What a lemon!

We purchased a Whirlpool washer/dryer set 19 months ago and the washer just stopped working. Our trusted fix-it man came out and diagnosed it as a spin bearing problem assuring me it was not anything we had done. He stated it was a defected part or Whirlpool had never put grease in the bearings. A 450.00 part not counting diagnosis and labor. When I called Whirlpool, the first response I got was that they were sorry but we didnt buy the extended warranty, and of course the warranty it had was only a year. I asked to talked to a supervisor and finally she agreed to supply the part, but I was still responsible for the diagnostic and labor fee, which will be a couple of hundreds of dollars! Not happy with Whirlpool and will NEVER buy any product with their name again. Beware consumers!!!

After 16 months the Whirlpool refrigerator Model number: #WRT311SZDW00 goes out. While trying to use extended warranty Whirlpool states it will be 4 to 6 week before a technician can come out. YES- Weeks not days. Now Whirlpool states they are unable to find a technician in my area and in order to get it fixed I will need to hire the tech and seek reimbursement from them for the repair. However prior to the repair they will need to approve the repair. In the mean time I am renting a refrigerator at my cost. They lost a customer for life!!! Question- What is the purpose of the warranty? Model number: #WRT311SZDW00

I purchased my Whirlpool microwave model WMH2175XVS-2 in March 2011. The magnetron went bad 3 years and 1 month later. Thats only 37 months! Whirlpool is very sorry but of course the warranty is expired! Oh by the way, I replaced a microwave that lasted 10 Years which was a second microwave (which is still going after 15 years).

I have a Whirlpool GoldSeries dishwasher and I wish I had never bought it. I’ll start with the cons because I don’t think any other dishwasher on the market matches this: After 3.5 years either the motherboard or the motor is trash. It will cost so much to fix it that buying a new dishwasher is a better option. I paid more than $800 for the dishwasher + $200 for the install + $75 for the service call to find out it is garbage. I used it about 2-3 times per week, which adds up to about 455 uses total for the time I used it. This shows that the cost of this dishwasher, without operational cost considered, is $2.36 per load (or $307.14 per year if you prefer). No other appliance I have ever owned was as expensive, over its lifetime, as this dishwasher.Whirlpool customer service was difficult to get a hold of and then obstinate and useless. The dishwasher would stink if it was not cleaned regularly. Pros: It is quiet and it cleans the dishes well. Recommendation: Do not waste your money on this. Many other dishwashers are quiet and clean dishes but not many will be this big or expensive. A disappointment over their lifespan.

After reading all the reviews about the Whirlpool Cabrio washing machine, all I can say its just a piece of junk. We have replaced the agitator 3 times at $80.00 each, not including labor. Our clothes are never cleaned properly and it always seems to be out of balance. I will never purchase another Whirlpool product.

I purchased a brand new Whirlpool Cabrio washer and dryer set not even 2 years prior. When I first started using it, I pulled shirts out of the wash after being ran through and found deodorant marks still on the inside of the shirts. I had to wash all of my loads on heavy soil and still had to run some loads through more than once. The wash machine quit working about 1 month ago, so I had a service man out to look at it. It ended up being the control panel and the part itself was going to cost me $300 and by the time I paid to have it repaired, the total cost was just under $400. The service man proceeded to tell me that Whirlpool had another company actually make the control panels for the Cabrio model and he has serviced several of these washers and when he would repair one part, another part would stop working. I was very upset and bought a new wash machine. I would like to add, I am a single mom with a 2 1/2 year old, so the wash machine was not used excessively in any way. I dont work outside so my clothes are never soiled heavily. Needless to say, my washer was not under warranty so Whirlpool couldnt do anything for me. A wash machine should last longer than less than 2 years. I would not recommend this model to anyone. And for Whirlpool to put their name on such a poor product is very disappointing since I have had good experiences with their products in the past.

I purchased a Whirlpool Cabrio washer model #wtw8200yw in August 2012. I just purchased a new washer today (Jan 2018) to replace it! We have had to replace the lid lock twice, then the cycle knob would only work on the normal cycle. Last week it started to sound like it was going to take off! Had a repairman come and the bearings went out in it, will cost almost $500 to fix! Not spending another dime on this junk! I purchased a new washer today (not a Whirlpool either!)

Plate in front of the door that is at the back of the water dispenser bowed out. Company will not fix even if the refrigerator is not a year old yet. Said it only covers things like this for thirty days. Do not buy a refrigerator that Whirlpool will not stand behind.

After being a faithful Whirlpool consumer for years... I no longer have any faith. I purchased an entire kitchen suite. The side by side refrigerator Nov 2013. The first refrigerator was delivered with the side cabinet deeply dented in several areas. Another was delivered 4 weeks later. Silly me... I thought, Okay, no big deal... what could go wrong? I didnt take time off work again to receive the replacement. My son took delivery (never looked at it). I get home... the front of both doors looked like they had been kicked in all the way across! To add, the cabinet sides were textured (not smooth like what I ordered) and the door handles didnt match the other appliances. So, I called HDepot & called Whirlpool (only to be on the phone an hour each time due to high call volume. Imagine?). Then Whirlpool reps are talking to me like I am some sort of idiot... saying that the refrigerator was EXACTLY the same... not possible that the handles or sides were different!!! Because it was damaged (and I mean ridiculous! ) another 8 weeks for a replacement. Frig #3 arrives and I take time off to receive it. Ah, the right refrigerator... but again ~ handles dont match. Not POSSIBLE.. Ms. _ _ _ _... it is the exact refrigerator, those are the same handles. Hours and hours on the phone to HDepot and Whirlpool. Finally, HDepot rep has a WP rep at the store when I call, and bingo! Oh yes, there are two styles of the Exact same model. The handles are ordered... 10 weeks later I finally have matching handles! But, wait... gets better. The fridge has been loud from the start, CONSTANTLY running but, not cooling some areas and freezing in others. Then when you open the freezer it is like a burst of winter wonderland is unleashed in your face. There are sheaths of ice building up on the top of the inside door. Hmm, I think what is going on? The Whirlpool designated repair company comes out. Ah, well here is part of your problem. When the refrigerator was being put together they left a few thicknesses of blue packing tape between the door and the rubber seal in the freezer. The rep tried to fix it to no avail because the door was also warped. First they were going to replace the door. Waiting for another 10 weeks. Nobody calls, whats going on? Oh, never mind, or rather... that was never happening. I have spoken to many reps with Whirlpool, I have been polite with all. In turn, from most I get curt hard ball back. The offers to resolve this from Whirlpool have been ridiculous. I am sorry for my loyalty to Whirlpool, as it has not been reciprocated. I have had two more deliveries - both the wrong unit! I never thought there were others out there. What a mess. They should recall.

Ive had my Whirlpool refrigerator for 6 months and since then Ive had it serviced 7 TIMES! Im a person who works so every time my fridge breaks down I have to take time off from work to wait around on a tech. I just called Whirlpool to see if they can switch my fridge out and they said NO! All they can offer me is a $50 check and have a different company come out and check my fridge. Im SO UPSET AND DISAPPOINTED! I remember when I was a little girl my parents and grandparents would talk about how good Whirlpool was and I was so excited when I moved into my first brand new house 6 months ago. It had all brand new Whirlpool appliances but now I think they are a piece of crap because to top it all off my microwave broke down 3 months after I moved in and I waited over a month from the time I reported it to have the tech come out and replace it. I dont recommend ANYONE buy this brand!

I called Whirlpool about the refrigerator that I purchased in June of this year and nothing was done about it. My situation is that the refrigerator scratches very easily. It seems that it gets scratch only by looking at it. This refrigerator is very expensive and I not even done paying for it and this appliance looks awful!! Susan the person that I was chatting with just told me that cosmetic doesnt cover and there is nothing that Whirlpool can do about. It bothers me that paying so much money for something that it is poor quality material.

Whirlpool N50T61-403 - I bought this thing today 8.21.14 from Lowes. It is a Whirlpool 50-Gal water heater (6th sense) and was going to have it installed by their installer, but elected after seeing it was very similar to lining up with my old unit. I got it in and then filled it. After filling, I lit the pilot light per the instructions then turned the knob for heating it up. Success, the flame spread across the burners...then went out. The steady blink changed to the 2 blink code indicating a bad thermopile. It did not work - right out of the box. No plumber near me carries the part. Whirlpool has thus been pretty good about it offering to have someone come out at their cost... But if no one has the parts, that is no good. I am moving from this house so if we can get it to work, its the problem for the next owner. If not - Ill have to get an RMA and go back to Lowes... Then try the Rheem from Home Depot. Will see if they will overnight a part tomorrow. I found the other reviews - and I dont like it that this thing appears to have difficulty right out of the box.

Bought a whirlpool refrigerator in 2015, have had both handles replaced 3 times, the bottom pieces of the handles are made of plastic and they crack. We had to take them to a metal fabricator and have them replaced with metal to keep them from breaking. Lowes and whirlpool know of this problem and they do nothing about it. Will not buy another whirlpool product. Very dissatisfied.

Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Broke down in 2018 almost 1 year after. Called Whirlpool company for replacing a new one. They didn’t replace before they had sent out a certified technician for fixing 3 times. It took forever to fix it, and still had the same problem after months. Finally, they agreed to replace a new one. Now I still have the same problem with a newer one which they replaced it over a year ago (including fixing and placing time). Just called to the Whirlpool company today for fixing or replacing, spoke to rep Sara, she said that it’s no longer under warranty because it’s more than 1 year. I told her that because the company didn’t replace right away; therefore, it has been more than 1 year; but from the time they replaced it, it hasn’t been 1 year. Ill never buy any Whirlpool products again.

In May of 2010, my husband and I purchased a Cabrio washing machine. By the fall of 2010, I had put in a call to Whirlpool due to the washing machine chewing holes into clothing and not cleaning the clothes. Some of the clothes would come out of the washing machine with dry spots on them. Whirlpool sent out two different servicemen and even though one of them replaced the agitator we have still had problems with it. One of the servicemen even tried to tell me it wasnt the machine but it was my detergent (I use HE Purex dye free). I was told by a service rep at Whirlpool that there was nothing more they could do and I would just have to deal with it. I understand that products go faulty but with good customer service these issues could be resolved. Whirlpool obviously has little regard for their customers. I have contacted the Better Business Bureau. Hopefully they can get results.

Whirlpool Cabrio washer - I had all the same problems as all the 900 others on this site. After 7 months, it died. The factory repairman told me it needed a new transmission and motor. I returned it to Costco for a full refund and did a lot of research and bought a Speed Queen. It has no computer. It’s just an old-school washer that cleans, and best of all, it’s made in the USA with a 10-year warranty.

The Whirlpool water heater I bought 2 years ago at Lowes has had continued problems with its thermocouple causing the water heater to shut down. At first I would have to relight it about every 2 weeks, now I had to do this everyday. I was going to replace the thermocouple until I read numerous sites explaining that several people did this and experienced the same problems.

A disaster from start to finish. I would give it zero stars if possible. Purchased from Home Depot online in September, 2020. The first delivery was scheduled for October 11, 2020 at 7am on a Sunday. I spent hours on the phone trying to get the time changed. I was assured it would take place later. That didnt happen. The delivery service Temco called at 6:30a and refused to come back later. I had to make a new appointment. A week later they delivered the dishwasher, left it on the porch, refused to uncrate it or bring it inside the house, refused to haul away the old machine and stole the Dishwasher parts kit that I had paid for which delayed installing the dishwasher. After the machine was installed I discovered the machine did not come with a manual. I was told I had to download and print the manual.When I complained that I should not have to use my paper and ink to print a users manual after paying $800 for a dishwasher. I was promised a check to offset my costs. I was supposed to get a credit for my inconvenience but that never happened either. The first time I ran the machine using the one hour cycle water was all over the machine and I had to dry inside. I was told that I had to use a longer wash cycle so I did the second time. After 4 hours of washing, the glasses had a film on them, even though I rinse the dishes before putting them in the machine the dishes had some debris on them and water had still collected on the top of the glasses.Whirlpool sent a repair company out and the technician said motor pump and display control were faulty and it would probably be cheaper to replace the dishwasher rather than repair it. I was told I would get an email the next day telling me what would happen. I never got the email. During the week I called Whirlpool and Home Depot many times to complain about the faulty dishwasher, stolen parts and the promised refunds for my inconvenience as well as having to print the manual. Calling Whirlpool or Home Depot customer care will take hours and gets you nowhere. A week after the repair person came out I called the repair company to request a report as to what had been done and was told that they were coming back out the following Monday to fix the machine again. Monday, The repair technician came out and replaced the control panel but not the pump. The machine wont heat up to dry the dishes--the heating coil wasnt even warm after being on for 8 min. I am supposed to be contacted again for a 3rd visit!! I have a dishwasher that is faulty (read lemon) and Home Depot wont allow me to return it because their return policy is 48 hours after delivery. Whirlpool refuses to replace it unless the technician says it cant be fixed. Obviously, that will never happen. I should have repaired my old dishwasher rather than waste my money on this horrible machine. Whirlpool used to make fine products but those days are over. How does running a dishwasher for four hours saving energy? My old over 10 year old Whirlpool dishwasher was perfect until the pump broke. The dishes were always clean, dry and came out of the machine hot and sanitized. I am so disappointed in both Whirlpool and Home Depot.

I bought a portable Whirlpool dishwasher on Jan.16 2016. We didnt buy extended warranty. After all, it was suppose to be new, should outlive us. It wont drain, my husband took the top off to see if he could fix it since I was told by Sears that no repair person is available in our area. I am only 10 Km from Saint John N.B. He found he couldnt take the front or back off, its all one piece, he is 84 years old. Under the top, it shows different colored screws, which tells us it was a used one or had been re-conditioned. I am very disappointed in Sears, have been a customer for many years. Everything in my house is Kenmore except for the dishwasher, only because they had no Kenmore. I might add that it wasnt used much. Its just two elderly people and only used when we have company. I cant afford another one. I bought this one from 1,000.00 I won on Lotto Max. I am so upset about this. Appliances should last longer. My Kenmores have.

We purchased it from Best Buy. It was a good thing we got the extended warranty. They completely rebuilt it two times. In the 6 years we have had the washer. The motherboard went out. The bearings went out. The only thing nice I can say is that it’s a top loader and doesn’t get smelly like the front loaders do.

Why does your AquaLift self-clean feature not work? Tried numerous times & have been scrubbing all afternoon... Horrible!!! My last oven (Maytag) self-cleaning feature worked awesome, just had to vacuum out ashes & wipe down with regular soap & water. Have no idea what to do to get this oven cleaned!!! Very frustrated...

I purchased this Whirlpool washing machine in July 2009. The repairman just gave us a $1400 estimate for repairs due to failure of bearings. This is an energy efficient, expensive appliance that we expected to last for years and we feel that 2 1/2 years of service is unacceptable. We did not purchase an extended warranty and Whirlpool said they would help with the cost of parts - not labor. We cannot afford to repair a lemon and so purchased an LG front-loading washing machine today. Hopefully we will have a better experience with LG as we will not be purchasing any more Whirlpool appliances ever.

In 2007 and 2008, I purchased 7 natural gas heaters: 1 for my home and 6 for rental properties. I have had nothing but problems from all of them. Two of them failed this weekend (one 40-gallon and one 50-gallon). I called the 800 number and have to pay $63.50 for parts for the 40-gallon and was given a PO number to pick up parts for the 50-gallon at Lowes. They do not have the parts. I have spent over $250,000 at Lowes since 2000. I have all Whirlpool appliances in rentals and my own home. The discussion I had at two Lowes stores today really showed me how they take care of their customers. I told both stores that I will never buy the Whirlpool brand again!