I hate this machine. I stress whenever I have to do laundry. The worse machine I ever owned. Stay away from it. It is a total rip off... I wanted to replace my front loader machine with a top loader. Based on good reviews at the time I purchased the Cabrio. Nothing gets clean. The detergent stays on the clothes and unless I use the Bulk senor. Otherwise I get horrible white marks on all the dark clothes. I cant even get the marks off with a wet rag. So washing only a few items I have to use Bulk. The sound is so bad from the machine, my dog runs in the closet and shakes. I feel so bad for her. How can a popular name like Whirlpool make such an inferior product? They dont even stand behind it. Customer service stinks. Never will I buy a Whirlpool product again. Now, I am trying to save up to buy a new machine. Shame on you Whirlpool.

I hope the CEO posts this on a giant screen in front of all their employees. The first thing I did after moving into our new home is brag about the American made Whirlpool appliances. Being from the Midwest I take pride in made in the USA product and go out of my way to support homegrown companies. I know that a number of the components in my fridge include the fan that failed after 11 month were most likely sourced and manufactured in China... but that no excuse!! Whirlpool needs to do a better job of QC. You need to be passionate and rigorous with your testing. Dont reduce cost at the cost of your customer base. It is amazing were to the point where we can no longer compete with China in quality.Second is customer service, if you know you cant compete in quality you need to be able to make up for that with customer support. I called Whirlpool and scheduled an appointment the day the fridge quit working. I was upset that it would take three days to have a working fridge but I was understanding. Lucky for me I had an understanding neighbor too. Anyways, when the day came for my scheduled warranty repair I was told that Whirlpool was mistaken and that I wouldnt be able to get it serviced for another week! This is just unacceptable.Right away I called the Whirlpool customer service representative and manager to express my frustration with this error. They were polite and both agreed with my frustration. It also sounded as if they also didnt understand why their own company was doing such a poor job addressing repair issues. They made it sound like this was a common problem of people getting overbook at repair service providers. Again another fumble. Bottom line, due to my position, I dont really have a choice but to wait another week for a repair. Take note: Every time you lose a customer like me this you lose 10! I will now go out of my way to tell people about my negative experience rather than my positive. So disappointed.

Bought new Whirlpool duet washer 4.0 couple years ago. Started making load noise. Started checking and its the rear bearing and sounds of it will cost more to replace than to buy a new one. Found this page and after reading review after review, I will not spend a dime to fix the junk product from Whirlpool. Going to put in the dumpster and never buy another Whirlpool product. I have never seen so many complaints about a product and many being the same bearing problem. Where is our recall process? Its ok to rip off people over and over with no consequence. And why do large chains keep their product? Guess theyre in on the rip off.

I purchased a Whirlpool washer in March 2007. That washer is now leaking from the bottom. I called Whirlpool. I was told that the machine only had a one-year warranty, so repairs would be at my expense. The CSR then offered to schedule a service call for me at $139, which I refused. A few weeks later, I received in the mail an offer for an extended warranty on my Whirlpool washer.

Never buy a Whirlpool appliances because I bought the top of the line washing machine and after 4 years I had to replace it. And then I bought the top of the line refrigerator and after 6 years it goes out!!! I definitely will not recommend a Whirlpool ever!!! And me and my husband do construction and are asked a lot for a good appliances and we will tell our customers not to buy because Whirlpool is assembled in Mexico and their products are not worth putting in stores!!! Whirlpool is not the appliance that anyone needs so I definitely will tell everyone I come in contact with!!! Very dissatisfied!!!

This machine, like all other water sensor machines, will not let you wash a few items that are lightweight without filling the whole machine up almost all the way. The reason being is that if the items are light, they will float in the water above the water level and the sensor thinks it needs to put more water in and even with putting something in to weigh it down like a wet towel doesnt always work, nor should you have to do this. You will waste more water in the long run if you only have a few items to wash, ie baby clothes, underwear, rags, etc. I am so disappointed that I had no other choice but to get this machine.

Problem of refrigerator is working good for a few days, then the freezer is all melted down for a few days, then back to working good again. Model: FD2560HES. Serviced on and by: 7/16/2015 - ** - told me the controller board is bad, need to order part. 7/23/2015 - ** - replaced the controller board. Resulting same problem. NOTE, which means my old controller board is as good as the new one. 7/30/2015 - ** - opened the freezer, back of refrigerator, told me the compressor is no good, gave me an estimate of total cost $817.86. I did not accept the proposal, and I did not agree the compressor is no good. I called and scheduled for service after and scheduled to have service on 8/4/2015. Then got called from the office, said, Cant come on 8/4/2015 and told me I have to pay the $95.00 first visit. So I called and spoke to the manager, then scheduled for next service.8/13/2015 - ** - when he came, the refrigerator is working fine. He said, Cant diagnosis the refrigerator, told me to call for service when it is not working. He said the compressor is good. 8/15/2015, early morning the freezer is all melted. I called, been told cant service the same day. 8/17/2015 I called the office (1-888-717-9322), requested to talk to the manager, promised to call me back. By this date 8/28/2015, still no call back from the manager. They are located in Michigan. I was told the local office address is: 9582 Katella Ave., Anaheim, CA 92804.

Bought this washer/dryer set Jan 2020. No agitator but has nubs in the bottom. Huge washbasin that will have 5” water in the bottom. I watched the was cycle and my Nursing scrubs NEVER went underwater...ever. Yes, we made sure the center was wide open and didn’t cover the center, at all. Filled the basin 1/3 full. My daughter’s sweaters had been rubbed together so aggressively in the basin they were unwearable because the knit was pulled and fuzzy. Looked like they were run over in the street. Soap never rinsed out of the clothes. Two daughters developed skin rashes. After I took my clothes to a commercial washer and rewashed them, no more rashes. My mom called Whirlpool. They tell us use NO MORE than one teaspoon laundry soap. LOL! There isn’t even enough water to get the clothes wet! Try Deep Water cycle... Got 6” of water. Load requires an hour and 15 minutes to wash!! Machine is outrageously loud. Now the dryer... Takes over an hour to dry clothes. Not towels or jeans..just cotton t-shirts, nurse scrubs, socks. Takes two dry cycles. Bottom line? Two and a half hours to get one load of clothes that have soap residue and aren’t clean. Whirlpool is aware. DO NOT BUY these! You will regret it!

Problem resolved - This is an update to my previous complaint... The repair man arrived this morning and after resetting the thermostat, the water heater started up again. He explained to me that these new water heaters are super sensitive because of the new designs and systems that are required by the State of California. He said that all brands have to have the same system. He said that the new water heaters dont breathe as well as the old ones. In our case, he suspected that after being installed, there were probably some air bubbles in the pipes which tricked the computer into telling it that there was not enough ventilation, when in fact our ventilation was fine, but that triggered a total shut down! In my previous written complaint, I was really upset because I have not had a shower in 3 days and thought this problem water heater would not be fixed until next week. I was furious! My understanding is that basically the way the new water heaters are designed is not very well and there is nothing we can do because about it they are all the same, unless we want to go to a tankless water heater system which plumbing included would cost $4000.00... so we are stuck and hope this will not happen again!

I have a 1 year old Whirlpool washing machine (Model: WFW94HEXSW Serial:C04151969). The grease from the drum is found to be the cause of clothes being ruined during the wash cycle. I waited over 3 months for a replacement. The drum arrived broken. I ordered again, and it was then said to be on back order. The water shut off developed a slow leak, causing the water to fill, and flow out the front door, causing carpet damage. We have been forced to throw away good clothes, and pay to have our clothes washed, at a not so local laundromat. We feel it would be more than reasonable to have our washer replaced, and professionally installed immediately.

I love my glass top stove and glad I purchased it, so much easier to clean, I think they should all be made self-clean on any stove, I did not notice that some dont come with it and some dont. Remember not to start cleaning the top of the stove until you can touch it with your hand.

Help? WP Gold double convection wall ovens WOD93EC0AS rated very high by Consumer Reports installed end of February. Monday April 6, fan in top convection oven came on suddenly while oven not on. When I tried setting a baking temperature in top oven to see what was going on, message read This function is not available. After about 15 minutes the fan went off, and I could use the oven. Worked well Tuesday and Wednesday. Oven not used again this week, but this evening, Friday, same thing happened again. Process has been repeated several times with fewer times between fan turn on. Have turned off power to ovens until I can get a repairman. Has anyone else had this experience or know what the problem is. Have been reading about the problems with WP ovens. Wondering if I need in addition to Home Depot Warranty the one from Whirlpool as well. Had Bosch convection ovens for 12 years then self-cleaned and thermostats went out and cannot be replaced because parts no longer made or available through any supplier. Said I would not buy Bosch ovens again because the parts became unavailable even sooner. What a mistake. Apparently self-cleaning element blows a lot of ovens thermostats and/or circuit boards. Loved the ovens and had only one repair after the ovens were one or two years old. The Bosch dishwasher is same age and still working great and usually cant even tell it is on.

May 16 - July 25, 2014. Took almost nine weeks to get the replacement. Numerous service calls. Their tech said self-clean feature should never be used. In addition, I heard that the techs are only paid for one service call, no matter how many times they come. And, they cant fix this oven. It has to be replaced. Nightmare and very dangerous. Most American families cannot wait nine weeks for a new oven to be fixed/replaced.

I would like someone to explain to me why the control panel I.e. brains of the dishwasher which is around water is so sensitive to WATER. My daughter is the owner of the house and purchased this dishwasher last summer (2016) and within weeks we were having issue with the sensors. This supposedly was not covered under warranty (it was a WATER ISSUE). So now a dishwasher which cost over 700.00 is a door stop!! Where is people’s common sense... yes Im over 60 years old and very frustrated with the money that was spent for such an inferior product. Imagine having a dishwasher sensitive to water. The people who made it should give their heads a shake. Frustrated grandmother.

This has been our second Whirlpool Hot Water Tank in our home in the past 14 years. The first was installed by the builder, when it went out we purchased a larger capacity one from Lowes. It was professionally installed and now, after the extended warranty coverage period is expired, its expired as well. I would think you should be able to get more than 7 years out of not one, but two Whirlpool hot water tanks. No wonder they are no longer manufacturing hot water tanks - they sucked at it. Also, if you do have one, you have to get parts from Whirlpool and pay $30 shipping. No thanks, for the cost of parts to replace everything youre better off getting a whole new unit.

Ive got a brand new house, with brand new appliances by Whirlpool. Within less than 6 months, my dishwasher, Model no. DU1015XTXB0 Serial no. F00702058, had its electronic board gone bad. Instead of replacing the dishwasher, Whirlpool replaced the part. Not even one year later the same part went bad. Now, the dishwasher is not even 18 months old and it will cost $255.00 to repair. It is just the two of us in our home and I bought Cascade packets 20ct x 5 at Sams. Im not even done with the packets, so I know 100% that we have run the dishwasher just 70 cycles in 18 months.

Have an old Estate by Whirlpool, still going, no problems, washes well. I can control the wash by adding more water, stopping it and restarting it. There is nothing like the old washing machines. I have seen and used the latest and greatest, but they cannot compete.

All of these awful reviews and you continue to sell the Made in China JUNK!!! And shame on the stores that advertise and sell Whirlpool JUNK!! They should put a warning on these machines stating Will not last, gets off balance and does not clean your clothes. Yes we bought the Cabrio like the others, our clothes would not get clean, because like sheets, would end up looking like a doughnut without a hole and all of the dirty water would drain through the middle and make a spot. Then you have to wash them over and over. But that is not the worse part! It only lasted 13 months, YES I said 13 months just past the warranty LOL!!When the man came to make repairs, it was the gear box and was going to cost almost $600. Almost as much as we paid for the machine. He recommended getting a Speed Queen, we did and I LOVE it!! I think it is the BEST MACHINE I have ever had. They are a little hard to find though, but I found where they were sold on the internet and the dealer had to order it. Well worth the time and trouble, (trouble) which I dont expect to have with this machine. Like I said it is a wonderful beast. And I will never buy another product made by Whirlpool. Before my husband retired he made prototypes for autos so he knows about testing and Whirlpool had to know this product had bad flaws before they put it on the market, I call that fraud. Bad taste in my wallet, Michigan.

First the ice maker stopped making ice and then the freezer stopped freezing. The unit is 2 1/2 years old. Whirlpool wants $1800 to repair! No Way. Purchased a Samsung and hope I do better with this one. So little to be praised about this American brand.

We have had our Whirlpool Cabrio washer for quite a few years. I agree that the machine is a piece of garbage. Every load is unbalanced. You have to stand there when the spin cycle starts, with your finger on the pause button, so you can rebalance the load, which is no easy task. My 80 minute whitest whites cycle took 2 1/2 hours to complete. Thank goodness I started the load at 5:30am. I hate this washer and anytime I am in an appliance store and see someone looking at it, I inform them it is a piece of junk. I havent contacted Whirlpool because I know they wont help with any issues were having.

My story begins in August of this year when my wife and I built a new home. The builder provided Whirlpool appliances in the kitchen. The fridge has continually tripped the breaker and after numerous visits from the builders electrician, we finally also had the Whirlpool service technician check out the fridge too. After the control board was replaced, and the interior light housing was replaced, it turns out the wiring harness in the fridge is faulty and is not repairable. According to your customer service team, the fridge will need to be exchanged. I have made numerous calls to the suggested numbers (866-698-2538 & 800-253-1301) to find out the status of the exchange. Each time, I have been told that my file is with the review team, and that if I have not heard from them in the next three or four days, that I should call back again. I have not been able to contact the review team directly myself, as your customer service team is either unable to or is not allowed to share those contact details. So I am relegated to wait and then call back again. I have lost track of the number of calls I have made, and the hours spent on hold because of the high volume of calls or re-telling the whole story. The fridge was determined to not be repairable on November 19th. I am not sure if this is the treatment you intend for your customers, or if this is an anomaly.

On December 21, it became clear that I needed to replace our 13-year old Rheem water heater. We decided to buy one from Lowes, 36 miles away and have a handy man install it. He installed the new Whirlpool 50 gal gas water heater with a 12-year warranty on Friday, the 22nd, but could not get it to stay lit. He called Whirlpool to troubleshoot. They said it could be one of two parts and that they would ship the parts on the Monday after Christmas. He asked who would install and they recommended a local plumber. He called that plumber but they indicated they did not do Whirlpool warranty work and would have to charge.On Monday, I called Whirlpool and was assured the parts would be shipped that day for overnight delivery. I confronted them about the local plumber not doing their warranty work so they set up an appointment with a company called A&E for Wednesday morning. On Tuesday morning, I called Whirlpool to get the tracking number on the parts and was told that they did not get shipped on Monday as promised but would be shipped that day, arriving by the end of the day Wednesday, too late for the appointment for installation.By Tuesday night, my wife got on this site and was appalled to read the numerous identical complaints. I decided that Wednesday morning that I would hire a plumber to remove the Whirlpool and install another so we would not have a lifetime of problems from Whirlpool. The plumber installed a different water heater. It started right up and we have had no problems since. I got an R or RA number from Whirlpool which I think they only gave me because the parts had not arrived on time and I returned the piece of ** to Lowes for a refund. Lowes has a seven-day return policy of these.

We purchased a top of the line (we thought) Whirlpool stainless dishwasher 15 months ago from HHGregg. All was fine until 2 weeks ago - it produced a burning smell and was making a funny noise. We had it looked out. The motor is burning out. I called Whirlpool and explained the issue. There is nothing they can do. It is over 12 months. Really? They cant stand behind their product? I understand if it was a small part or such but an entire motor burning out in just over a year? I know that not all products can be perfect, some times mistakes slip through the line. I guess it was silly of me to expect a company in todays age to stand behind their name and product. Obviously, with this company, it is buyer beware.

Spent the extra money to have a beautiful, slide-in oven. The AquaLift technology just seemed like another plus. After the turkey cooked, just seemed like another oven to clean. The AQUALIFT does not work, except for the bottom of the oven!! A fresh oven cleaner? Only available only. Get this beautiful range, not AQUALIFT TECHNOLOGY. CLEANING with it.

Buyer Beware!!!! Warning!!!! Dont buy Whirlpool. Youll be sorry if you do! Dont buy appliances from Home Depot. Youll be sorry if you do! Purchased new Whirlpool gas range 10/29/2019 from Home Depot. By February 2020 the front door fell off, its not cooking properly (18 min frozen pizza takes 30 mins to cook). Clock not keep correct time. Whirlpool unwilling to replace the unit while the third party repair company, “well you should have bought it from us, we stand behind what we sell.” They have no idea when or if the parts will ever come in due to COVID-19. Its been down 8 weeks now.Even under threat of a lawsuit Whirlpool said, Sorry we NOT replacing it, go ahead and sue us. We covered by our contractual warranty agreement. Home Depot said they are unable to help due to their contractual agreement with Whirlpool. I have a dozen hours invested talking Home Depot and Whirlpool on the phone and have no more information than I did a month ago. Whirlpool Case # **. Next step is small claims and public shaming of Whirlpool!

Our newly renovated condo came with a Whirlpool washer/dryer, and its been a nightmare. Not only has the unit destroyed 5-6 items of clothing, but weve had to have two repairmen out to remove socks that were sucked into the drainage pipe. On top of all of that, the customer service has been terrible - their hours are very limited, and theres nothing the call center employees can do beyond sending a tech out to look at your appliance for a cool $175. All this for a machine that was purchase new in June 2014! We will never buy a Whirlpool product again. Sad example of why American manufacturing has so thoroughly declined.

My side-by-side lasted 2 years 3 months. It stopped cooling. Lost all my food. Inconvenienced by waiting for repair service. Had to take a vacation day from work. This refrigerator replaced a 13 yr old GE and the one in my garage is 25+ years old and still going strong. No help from Whirlpool or Lowes. I will never own a Whirlpool anything ever again.

When I purchased my Whirlpool Cabrio washer and dry, I was told by the sales associate that this was the top of the line. I paid a higher price for what I thought was quality only to find out that this washing machine (WTW6600SW2) Serial number CU2973872 is in fact poor quality, made of components that are cheap, unreliable and made to last only as long as the initial warranty. Prior to buying Whirlpool, I owned Kenmore and had a washer and dry that raised four kids, now I own a Top of the line Cabrio that cant wash the clothes of two adults. I think it is funny that two days after the washer started sounding like a jet plane taking off during the spin cycle, I received your sign up for an extended warranty letter. Then I take the washer apart to locate the trouble and find it is a single bearing on the top of the drive shaft, but can I buy the bearing and replace it? No, I have to buy the entire outer tub and drive shaft. So a $10.00 bearing will now cost me $200.00. I am sure that helps your profit margins considering all you have to do is a search for Cabrio problems to find 350,000 hits, or to ask a professional technician and receive the reply that they are replacing 2-3 of these tub and drive shafts per week. I would recommend that Whirlpool tell its shareholders that you have compromised customer satisfaction to line their pockets with profits. If that was your intent then you have succeeded, however you need to also tell them to sell their shares now as you will have no return customers. Most corporations have core values that deal with safety first and then always followed by quality. I can say with confidence that your quality can be nowhere near the top five with this many problems with your top of the line product.

The Whirlpool refrigerator I ordered from Home Depot came to my house dented. I then had to get Maytag/Whirpool to send me the same model refrigerator which they then subsequently forgot to include the ice maker with the refrigerator. It has been nothing short of an act of Congress to get in touch with someone from their Customer Service department for them to send the ice maker that they forgot to include. Ive had to call them at least 15 times to get them to resend the missing ice maker. Absolute nightmare. 10/10 will avoid buying Whirlpool in the future.

I purchased a Cabrio washing machine and discovered multiple repair issues over the last few months. I have had to replace a pump for $85 and now the machine will not complete a cycle. I found out the the whole thing is rusted above the barrel which is causing a leak in the back and leaving our floors covered in rust shavings. From my research and reading others reviews and issues, they pay for a serviceman to come out and still it does not solve the problem. My husband is a student in college and we are living off student loans. We bought this machine because we trusted that a Whirlpool would last and be a good investment. I am very displeased on this machine and doubt I will ever put my trust in Whirlpool again. I called to complain and got the typical response I have read others got. I am not paying for a service call when it will not fix the washer in the end. I plan to file complaint after complaint and encourage any class action suit against Whirlpool for producing a poor washing machine and misadvertisement on this machine. I will move forward in this. I feel that as consumers we have a right and should have a sense of ease when you spend $900 on a product that it should work and not give out as it has so quickly. If there has been multiple people with common complaints, then there should be a recall on this washing machine.

I purchased this microwave in September 2010. It was installed in a vacation home, so it has actually been used for less than one year. It has now stopped heating food for the fourth time. The previous problems miraculously fixed themselves after flipping the fuse for a few minutes. I guess I should have been suspicious at that point, but I figured maybe I had overheated something. But this time, the problem has not corrected itself. The Whirlpool representative that I spoke to, while very polite and personable, only scheduled a service call that will cost me $89.95 PLUS parts and labor. I asked her if other people had reported this same problem, since it had happened to me several times. She told me NO. I decided to do some research myself (yes, I know; I should have done this BEFORE I spent $578 on a worthless product) and found that many others have had the same problem, and that this is obviously a defect in the design of this unit. Unfortunately, I purchased the entire Whirlpool package because of a special rebate available at the time. Now, I am wondering if my other appliances will begin to break down in the near future. After reading about the experiences of others, I am calling to cancel the service visit. I will be removing the microwave from my kitchen and purchasing a new one. Whirlpool has lost a customer. I will NEVER purchase a Whirlpool product again.

I bought a house 2 years ago that came equipped with all new Whirlpool kitchen appliances (refrigerator/freezer, stove top and dishwasher). A few months ago, the damper door in our refrigerator broke causing food in the refrigerator to freeze. Just the other day my Whirlpool dishwasher stopped draining properly. Both instances a repairman was needed and were now out over $400 for repairs and parts. I would definitely not recommend purchasing any Whirlpool appliances and I am deeply frustrated that Im having to deal with these repairs and costs for appliances less than 2 years old.

We purchased a Duet washer in Feb 2011. On Nov 2011, it started making a very loud noise when it would spin. We contacted the warranty company, not realizing it was still under the manufacturers warranty. The warranty company came out and took a look and claimed it would be about $1500.00 in parts to repair. We contacted whirlpool and they also sent a service person that claimed the same thing. Both service people claimed that the other did something to the machine and it was the others responsibility to fix it. We have contacted whirlpool and the parts have been ordered. We were informed today that they are on backorder and will not be available until some time the middle to the end of January. When asked why they just dont replace the washer, the answer we received was that was not the policy.

I purchased a Whirlpool Duet washer from a local appliance store in May 2009. I also purchased a 60-month extended warranty covering the washer until May 2015. I was shocked when I tried to use the washer today (May 16, 2012) and it would not turn on. I called the repair facility the appliance store supplied as the warranty repair facility, only to be shocked again. I was told the appliance store suddenly went out of business and my ($130) extended warranty was no longer in effect and I would have to pay for repair out of my pocket. I then called Whirlpool knowing they would stand behind their faulty $740, 3-year old washer. They told me there was nothing they could do because the one year warranty they offered was over. I had a repair person look at the washer and he told me a control board had to be replaced and the repair would cost at least $550. I told him I was just going to buy a new washer. I had not been happy with the washer from day one and was very sorry I had purchased it. It did not wash the clothes very well. Also, I had a musty/moldy smell in my basement that would not go away no matter how much I cleaned. The repairman told me today that the smell is coming from the washer. I just cant believe I am out almost $1,000 and there is nothing I can do about it. After reading the many reviews on this website about Whirlpool appliances, I am sure they will not be in business much longer. They should be ashamed of themselves for what they are doing to consumers like myself especially in todays economy. Is there anything that can be done about this?

We have owned our refrigerator approximately 7 years. We have replaced this fan 3 times and now it went out again. The store we purchased it is now out of business. I am so flustered I do not know if we should replace it again or buy a new refrigerator, I can guarantee we will not be buying another Whirlpool. Their part runs about $50 but how do we know that is not going to go out again?

My washer and dryer have been a great experience. Doing laundry has never been my favorite chore but these energy efficient and state of the art machines live up to their advertising. One of the best things I like about the washer is the ability to set the run time for a future time. I do wish the dryer had something similar.

I purchased a 50 gallon Whirlpool water heater, model FG1J5040T3, in November, 2005, and have had the same experience as reported by the hundreds of others, whose comments I have been reading. Basically, pilot wont stay lit. I called Whirlpool, relight the heater, when it doesnt relight, wait to receive repair parts, call a plumber, and pay to have them install it, then repeat same problems. Each time going for a week or so, without hot water.After relighting the heater 10 times in the past year, and service calls, Whirlpool authorized me yesterday to return it to Lowes, and get a replacement. I need to hire a plumber to unhook it, haul it to Lowes, get the new one, and install it. It cost me about $300 to $400. Will the replacement be any better? I am considering just replacing the heater with one made by Rheem.

Ive had nothing but problems with the Whirlpool Cabrio washing machine and dryer. The motherboard has been replaced three times, once on the dryer and twice on the washing machine. The inside of the washing machine is going to fall apart because of the rust at the bleach holder. I saw some of the complaints. Is there any way we (consumers) can sue Whirlpool for selling defective units? We are from all across America and there is no way we should all have the same complaint. The stores that are selling us these items should be held accountable. Also the only thing Im getting from them is, Theres nothing we can do. PLEASE DO NOT BUT WHIRLPOOL WASHERS AND DRYERS!!!!

This is the information I tried to send to Whirlpool only to get a message that it was undeliverable: I purchased a set of whirlpool cabrio washer and dryer on 10-23-2013 (model numbers WTW8540BW, and WED8500BW). On 01-25-15 the washing machine failed to power up just over 2 months out of the standard warranty. This wasnt the low end cheap models. With cash discounts we paid over $1600.00 for the set. After a $70.00 dollar charge to the repairman we are told that the unit has a bad electric control board (part # W10761026). And unfortunately the part is on back order until March 1st, 2015 as of right now. So if and when the repairman gets the part and installs it, I get to pay him an additional $260.00. My family has always been such a dedicated Whirlpool appliance purchaser but this is wrong.Oh I almost forget, now I have to rent a washing machine at a cost of $55.00 per month until mine is repaired. I believed I was purchasing Whirlpool quality. The type of quality that doesnt need an extended warranty because Whirlpool is made to last correct? Please assist me in making this situation right and restore my faith in the quality I was raised with in Whirlpool products.

Warning to anyone considering this washing machine. It has actually destroyed some of my clothing by twisting and tying legs and arms of pants and shirts tightly together and giving the clothes a beating rather than a reasonably careful washing. Rubbing your clothes on a rock at the bank of some river would be preferable to using this machine. It does not provide enough water to wash clothing without abusing it. I blame myself for assuming that no company would attempt to put a product that performed like this on the market. I bought this machine at hhgregg.

I purchased this Whirlpool Gold Series Refrigerator WRF990SLAMCO in 2012 and it cost me $2400.00 from Lowes. Worst purchase I ever made!!! I will never again purchase or recommend a Whirlpool product. I paid for extended service agreement from Lowes. Before the first year was over, ice was forming on the inside roof of the refrigerator and the whole cooling system/grid needed to be replaced. Then the cooling system went out, followed by the ice maker (PS the ice bucket container was rusted within the first year), then the whole electrical panel on the front of the refrigerator where the ice/water dispenser is.For the last three weeks I have had water leaking out of the top of the refrigerator adjacent to the water filter. My home warranty wont cover. It is a $400.00 repair to replace the circuit that attaches from the water filter. I called Whirlpool 2/14/2017 to complain about the product. She tells me that there havent been any complaints logged about the refrigerator. Seriously??? Read your reviews! The gal on the phone offered a discount to purchase a NEW PRODUCT! Are you serious??? Take my advice. DO NOT BUY WHIRLPOOL. They do not care about their customers or creating a well made USA product. Ill buy foreign next time!

We have had our Cabrio for one year now and we found the agitation cycle to be loud but we have gotten used to it now. The thing we cannot get used to is the sour smell permeating from it. It smells like a dirty mop. Our washer and dryer are in a small laundry room so when we enter it to get to the garage or bathroom, the smell hits you like a ton of bricks. Stinky!!

I bought 2 Cabrio washing machines for my two homes along with the matching dryers. They worked for about 3 months, then the washers displayed OL Error during any wash cycle. I tried to contact manufacturer and have not been able to get service without charge. After reading the many posts I am not sure if I should dump both or start investing $$$ in service calls.

The worst washing machine ever. First off you cannot turn the water on to let it fill and add clothes as its filling. Secondly the Normal setting will not allow you to spin on low, your choice is high or no spin. High tangles your pants, slacks, shirts, etc. No spin leaves them soaking wet. Also its a water safer but never, never, never covers the clothes in water, and sometimes they dont come out smelling so clean. I dont save water if I have to rewash two or three times. Absolutely hate this washing machine. When I get enough money I am going back to the old agitator model and not any Whirlpool either. Oh and the other thing, you cant just throw you clothes in the washer, you must arrange then to the outside of the center itty bitty agitator. Hate it.

I did not purchase it, the stove came with the house. I like the flat-top... easy to clean. I dont like that any little spill causes a stain that has to be cleaned. I didnt shop for this one. Although I would have this as an option if I was shopping. Low quality would be a problem. I want my stove to last a very long time. But, I dont want to pay a lot of money for it. I have a Whirlpool, glass top (smooth top) built in stove. I dont know the model. It has 4 electric burners, of 2 sizes. It has dials to control the heat amount.

Greetings: I purchased a Whirlpool refrigerator on July 3, 2014. And the supports for the door to open and closed have grinded and worn out - not allowing the door to close properly, requiring being lifted up, and pushed close as much as possible. Not the quality I expected with the purchase of a Whirlpool product. I want this door repaired or replaced at the expense of Whirlpool. Having paid over $600.00 for the product, I didnt expect no problems like this at all, poor design. The weight of the door is too heavy to support a hinge mount in plastic, its ridiculous. Now cooling is being wasted, runs constantly, and just not the quality I expected nor received.

We moved to a new house Nov. of 2012 and I went to Lowes to buy a new refrigerator. The last refrigerator we bought was a Maytag. It was a LEMON and probably had every part replaced because we had the warranty. At Lowes I thought the Whirlpool Refrigerator would be a good choice. We didnt purchase the warranty, big mistake. After only 4 YEARS, the refrigerator is DEAD, not in working order and would too expensive to fix says our reliable repair serviceman.

I do not use my oven much, mostly to heat up something. I noticed all of sudden I couldnt get the microwave to work at the same time as the oven. Then the controls stopped beeping. Then I went to heat up the oven and it started smoking and had a terrible smell. I am two weeks out and still no microwave or oven. The repairman was very nice. Came out and ordered parts. I wanted a new oven and I was told no. Parts came in. Repairman came out and nothing worked. Waiting, waiting and waiting. I will never ever purchase a Whirlpool appliance again. This is not my first bad experience with them. I thought maybe they got better but that did not happen.

Does not clean clothes as well as I was told it would. Very dissatisfied with the price and performance and would not recommend this brand to family members as well as friends. With the way the current economy is, companies like Whirlpool should reduce their prices!

My washer worked less than a year. I finally called Whirlpool and they basically said, were a big company and you must for the rusty, broken drive shaft, pay for all new computer face plate, and service repair. I contacted the FTC and they told me they needed more complaints in order to make them do a recall on Cabrios. Good luck!

AVOID Whirlpool water heaters - Bought two 12 year warranty water heaters from Lowe’s in 2014. Model NU50T121-403 from Whirlpool. Thermocouple went out within the first 4 months. Called WP, they gave me a number to call for an authorized contractor to come out. Made certain to tell me that PARTS were covered, but not labor. $300 for the labor and two days later, hot water is back on. SAME THING happens again 6 months later, then AGAIN in Sept of this year. So 3 guys have been out to all replace the same part. This morning, hot water is out. Both tanks. Can’t keep pilot light lit. Called WP. They gave me more numbers of authorized contractors. No hot water and now I’ve got another $300 I owe to fix the SAME BROKEN PART. I wonder if this is how their last class action lawsuit got started?

Aug 2012 bought washer, dryer, stove microwave/hood, dishwasher, fridge. $5000 later I had a service call on washer. Clothes stuck in washer for over 3 days to get fixed. Oven igniter has went out for the third time, 1 broke knob on stove. Dishwasher leaves dishes wet after cycle. Fridge handle fell off, crisper drawer rail broke off, and a door shelf is cracked. I am a veteran and unemployed. What happens when warranty expires and all my CRAP whirlpool breaks a week later? Also was told warranty doesnt cover the crisper drawer. They didnt tell me that when I purchased at Spencers on 75th ave and Bell road. Salesman at Spencers, Dan ** told us everything is covered. Im not a happy customer or VETERAN!

I had kenmore in long term until we decided to change the brand Whirlpool. We just saw want to updates to change the color. It was good price on special day. I have no problem with the stove. I like there is size of pots from small to large pot of size.

Purchased front load washer & dryer 2009 - have had issues with the washer ever since. The last episode has taken 3 visits from repairman - they cant figure out what the problem is - wont finish a cycle (any of them) and locks up. Cant open the door without turning it off and then back on. But the load wont spin dry - leaves clothes wet. Already had the harness replaced a couple of years ago and now they replaced the flywheel (it was warped) thinking that was the problem. Nope. Still wont work & the repair company said they cant figure it out & neither can Whirlpool. Im very angry after reading all of these posts about Whirlpool. Not a happy customer. But what can you do???

I have Whirlpool 25 in. Side by side. I love the space freezer size is bigger than the old one I had. Makes ice as it should. Overall solid appliance that I trust. I purchased this refrigerator a year ago after research.

I purchased the Whirlpool Duet Steam Washer and Dryer in the spring of 2010. Washer bearings just broke. I was told that the bearings in these machines are not strong enough to support the spin cycles. It is very disappointing to think that a company like Whirlpool would have their customers pay $1000 for a machine they know is not going to last. I agree with Julie. Maybe a class action lawsuit needs to be filed. Is there a lemon law for washing machines?

Bought the Duet front loader washer and dryer. Nothing but problems and repairs. When I decided to throw in the towel and buy new machines my repair man convinced me to buy Whirlpool again - Cabrio. Said they are amazing. Love them except the holes in my shirts. I bag my delicates but apparently I have to bag everything. So sorry I bought them. There was a day when you could count on Whirlpool. Replacing my crappy Whirlpool gold refrigerator right now too. Hoping LG will be better. Already replaced my Whirlpool dishwasher. Went to Maytag. This company has gone downhill. My mom had these appliances for 20 plus years - I spend thousands and cant get 5 years!!! Dont buy Whirlpool!

Retail price, $3100. Purchased from Sears Outlet for 2/3 of that amount due to dings on a side panel, back and some blemishes on the front. Still sold as new with a new warranty (Good thing!). Ive had full use of the unit for 1 month out of 3 that Ive had it. Freezer stays at a temperature in the mid-20s and, after 4 repair visits, it turns out the compressor is faulty and now Im waiting for the 2nd part to arrive and be installed to see if that corrects the problem. Sears stepped away from the problem saying it will be repaired. Whirlpool has wonderful telephone support that is totally committed to me staying with a faulty appliance until its fixed. My view is that a unit that expensive, should be no problem to replace allowing Whirlpool to take as long as they want to make repairs and re-sell it. But no; their commitment is to keeping the refrigerator in my house and running a service tech back and forth while I continue tossing food that cannot be used.

Purchased our Whirlpool Gold Oven in October of 2013 from Best Buy. The oven works fine, but using the oven to make pizza on March 30th of 2014, a fire started in the drawer under the oven. The oven was set at 400 degrees. Several oven mitts were stacked in the drawer. There was no major damage done to the range, other than a bit of discoloration to the white trim, but we will never put anything in the drawer under the oven and would advise others to do the same.

We purchased a side by side Whirlpool refrigerator/freezer in June 2011 and have had nothing but problems with this piece of crap appliance. Ice maker has been repaired 3 times, water line clogged twice because of freezing and thawing. Now the machine only cools both sides to 45 degrees F. I am having a repair person come out on Monday to tell me what is wrong but I am so upset with the poor workmanship of this product I dont want to put another dime into the repair. We paid $1100 on this and have paid at least $600 in repairs over the past 4 years!! I agree with all of the other comments on the poor manufacturing choices. We had a GE prior to this and it lasted 10 years but we had the same issues. Repairing it every few years. I am not sure what brand to purchase next. If anyone has a suggestion I would be open to it.

I bought a Whirlpool CABRIO washing machine. I was assured it would do large & bulky. I didnt realize that being so called energy efficient meant that it didnt put enough water in to get my clothes saturated! On large loads or bulky items when I put in my laundry detergent only to find out I had to try to wash them again. Parts of the clothes would still be unwashed & dry after going through a whole cycle! After washing the clothes that did get clean comes out looking like I took them to a stream and washed them on rocks. After taking care of my clothes so they didnt look as old as they were, they are now faded & old looking. I hate this washing machine!

I really like my new 5 burner gas double oven gas range made by Whirlpool. Except for 1 minor flaw where the backsplash panel warped at the beginning and was promptly replaced by whirlpool I have had no problems with my range, love having 5 burners and a double oven. Plus the left front burner has a much bigger burner with higher btu which helps water come to a boil way faster than any other ranger I have ever had. That is a real nice feature and I really like having 2 ovens, When cooking on an average day for my small family there is no need to heat up the big oven and the little oven is just the perfect size to bake 1 or 2 dishes. And on holidays when I am cooking for more people or many more dishes I have the capacity to cook more items.

Bought new. About 3 years old. Been repaired 2 times. Will run about 10 minutes, drain, and stop. Does not clean dishes. Model #du1015 xt xs2 Whirlpool Quiet Partner 1. Never will buy Whirlpool again.

The Whirlpool Cabrio washer was extremely expensive to purchase but is rusting out and the circuit board is going out. We have had cheap washers last longer than this one and just to purchase the circuit board will be more expensive than another cheap washer. These boards go out right after the warranty goes out and I think that they are timed to go out. (The exact same thing happened with our dishwasher and after the board was replaced, it has lasted many years). Whirlpool should replace these for free since they do not last that long and are very expensive.

The clothes have a stale and mold smell. The whites like tee shirts and shorts and other whites are a dingy yellowish color. The detergent that was recommended and pellets used every month do not work. I have called and complained several times and the operator said that she had one and it works fine, the other person said to wipe the inside of the washer and leave the door open after each wash and not to store the dirty laundry in the washer till next use. They never explained that you have to run a special pellet through the afresh clean washer cycle. Well, we have tried it every time and the clothes still do not clean and stink bad. We asked them for an exchange and they said no. Is there anything we can do?

I purchased Whirlpool Washer WTW4815EW on December 29, 2015 for my tenants apartment and by October 7, 2016 it was not working. I called Whirlpool for service since the product is under warranty. The closest appointment was more than 2 weeks out. On the appointment date the technician called me and said he was on his way to my house which is more than 30 miles from my tenants apartment. The technician said he could not service the tenant area as that was a different group, so we rescheduled for a week later. A week later no one shows up, so I rescheduled yet again for November 3rd and drove myself to wait for the service person who was supposed to be there between 8 am to 12 PM. At 11:40 I saw there was a 10:36 am Whirlpool attempt to call me but no message was left. When I called back they told me the technician called in sick and they called at 7:30 (my iPhone indicated 10:36 am). Now they say someone will come on Saturday November 5th. It will be one month on November 8th with no working washer. While it is bad enough the washer stopped working in less than one year their service support is even worse than the product.

The washer does clean simple stains. The clothes end up all twisted (sleeves & pant legs). Antiperspirant gets transferred to dark clothing. Large loads do not get clean and the response from Whirlpool was run everything on hot and for longer than normal times. The enviro rating and low water usage claim has resulted in a machine that does NOT fully clean clothes. Look elsewhere and do not buy.

Washer does not clean clothes period. Darks come out covered with white soap residue and smell dirty regardless of how little soap is used or with using extra rinse, which takes 84 minutes by the way. Whites only seem slightly cleaner since hot water is used and you cant see the soap residue. If you wash more than 5 or 5 items at a time some do not even get completely wet. Just waiting for it to break down next according to the other reviews. I spent a lot of money to get a nice washer and dryer and ended up with junk. Id rather have an old 1970 washer, probably designed better and most likely would clean better.

I purchased all new Whirlpool appliances for my kitchen from Lowes about 5 years ago. The dishwasher was leaking water onto my hardwood floors after about a year. I figured out that the seal was pulling away on the lower left corner. I fixed that myself. It cleaned pretty well for about 3 years. Now its not cleaning at all. I took the lower spray arm off to try to clean it. Almost all of the holes are clogged with debris. (I clean the filter at least once a week.) I went ahead and ordered a new sprayer arm, maybe that will help.As for the rest of the appliances... After about 6 months, the freezer started filling up with water that then froze on the bottom and allowed water to pour onto the floor. The microwave handled broke after about a month. (They did send me a replacement handle.) The knobs on the stove are starting to peel. One of the knobs wont stay on, so I keep it in the drawer next to the stove. Overall, I am very disappointed in all of the appliances. This will be the last time I buy Whirlpool.

A Whirlpool dishwasher was installed by Skyline, a modular home manufacturer, and we occupied the house on August 21, 2014. The appliance never worked and Whirlpool sent repairmen 9 times over 9 months to either repair or determine if it should be replaced. It washed the dishes exactly 4 times in that time. Complaining to Whirlpool only caused a supervisor to scream at my wife that we were the cause of the malfunction. Nearly every part was replaced & they still refused to exchange it for a replacement new one. The modular home manufacturer received the same treatment appealing for us.

In March of 2013, I purchased a Whirlpool refrigerator; model number WRF990SLAM00 from Lowes. About two weeks after my manufacturers warranty expired, I called Whirlpool because the refrigerator wasnt working anymore. It took several weeks and the need to call four different repair companies before we finally had one that was willing and able to come attempt to repair the refrigerator. They came out, changed a few parts and left. Several weeks later, the refrigerator quit again. This time, when I called whirlpool (about June 2014), I was able to convince them to give me an extended warranty. They told me that the warranty would expire in December, and that all the work and service would be covered up to that date. This was fortunate because that repair, parts alone, was near a thousand dollars. Of course, the repair company couldnt make these repairs in my kitchen, so they had to remove the refrigerator and take it to their shop for several days. By this point, we had lost two refrigerators full of food. In mid-November 2014, the refrigerator quit again. We lost another refrigerator full of food. We called Whirlpool and the repair company again, and the repair was scheduled. I have six children and we spent Thanksgiving without a refrigerator in our home. The repair shop kept the refrigerator for several days after they fixed it to make sure it wouldnt leak coolant, because by this time, they had figured out that there were several pin hole sized leaks in the coolant line. It didnt leak. They had it for about four weeks total before they brought it back to us. By the next morning after having the refrigerator plugged in for several hours in our kitchen, the temp was at 65 degrees in the refrigerator and 60 in the freezer. I called the repair company again and whirlpool. The repair company has come to the conclusion that there must be a leak in the coolant line in the walls of the refrigerator and it is deemed unrepairable. They called the whirlpool tech line and the tech people told them to come back to our house and read the pressures the next day. They came out, read the pressures, determined that coolant had leaked out and told the tech department it was not repairable. The tech department told them to go through the entire cooling system again. This is something they have done several times. Today, they brought the refrigerator back after going through the entire cooling system, yet again. Its still not working. As I type this, my refrigerator is at a balmy 55 degrees. The repair company and I have both, on numerous occasions requested a replacement refrigerator. This was a very high end purchase for us. The original cost of the refrigerator was around $3,000. I have lost around $1500 worth of food, which Ive also requested on numerous occasions for Whirlpool to reimburse and they refuse. Whirlpool refuses to replace the refrigerator. Today, I found out that, by mistake, they gave me a one year extended warranty instead of six months. They said that it does not expire until June 19, 2015. Even with this information, they told me that the best offer that they will give me is IF I am willing to EXCHANGE my lemon that is in my kitchen right now, they will SELL me a replacement refrigerator at a discount. They say that the terms of the extended warranty are different than terms of a manufacturers warranty.This is unacceptable. I am currently out several thousand dollars for an over sized filtered water dispenser in my kitchen. Throughout 2014, we spent somewhere between three and four months without a working refrigerator in our home. As of right now, I havent had a working refrigerator for about six weeks and through Thanksgiving, Christmas, and New Years. I bought the refrigerator because I thought it would act like a refrigerator and not a paper weight. An Implied Warranty of Merchantability has no expiration date. It requires that the goods be fit for the ordinary purposes for which they are to be used. This refrigerator is not fit to be used.Id also like to mention that during the times that Ive spoken with Whirlpool on the phone, they have told me that they would replace the refrigerator if the repair company deemed it unrepairable. Typically when I call whirlpool, I am on hold for fifteen to thirty minutes before I get to a representative. Today, I was on hold for forty minutes before my call was disconnected. This has happened numerous times. Ive also had representatives disconnect the call several times when they were transferring me to another department, or putting me on hold. I estimate that I have spent at least forty hours on the phone with the customer service department for whirlpool in the last several months. And even, with all that, I have not had a dependable refrigerator for eight months. I need this resolved and I dont feel that it is fair for me to be financially punished because of the lemon that Ive already purchased from Whirlpool.

I bought a new whirlpool washer 12/15. In May 2016 it stopped spinning fast, clothes are coming out wet, still waiting for it to be repaired. Waited 3 weeks for a part, repairman came out today, it did not fix the problem. Now it doesnt work at all. Service tech said wait another week for more information. Called whirlpool. They offered me a $50 gift card to cover the laundromat. I paid $1200 for this washer. whirlpool doesnt care. I want a replacement. They said the warranty covers repair only, but they cant fix it.

When we moved into our new home in May of 2012 we needed to buy appliances. After much research we purchased all Whirlpool appliances at Lowes. After a year and a half our Whirlpool model WRT5L1SMYFOO failed to freeze or keep items cool. We called Whirlpool and they connected us with a technician who said it would cost more money to fix than buy a new one. He said that we got a bad one. We called Whirlpool again and received no assistance. Refrigerators should last more than a year and a half! I have seen other complaints on this model and have yet to see any proof of restitution from the Whirlpool corporation. This is complete consumer abuse. Some sort of action needs to be taken against Whirlpool. This corrupt behavior is the downfall of our country.

I agree with the comments already made. My crisper drawer plastic rectangular piece just literally decomposed! It shredded into little pieces and cracked and broke, dropping one side of the draw set. I called about it - nope, not under warranty - replacement cost? Merely $150 so my drawers could be in the refrigerator. Also, because of the stress of the angle the drawer holder was when it broke, it cracked the drawer at the back - and the drawer had one grapefruit in it at the time. (Not considering replacing - cant imagine what that would cost when the little brace piece approx 14 was so expensive.) The flap - yeah, it split. I am a single person, no kids EVER in my refrigerator and I travel so much that I am barely home 20% of my days. The refrigerator gets very little activity opening and closing the doors yet the flap sliced. HOW DOES THAT HAPPEN??? With any break in the seal as they called it, the refrigerator starts collecting moisture inside (and I live in the desert so we have very little moisture in our air) and drips or starts causing frost build up on the icemaker. Yesterday, once again, the icemaker stopped working. When I asked about replacing the flap I was told the entire seal needed to be replaced @ the cost of $232 PER DOOR!! Right now with just the plastic rectangular piece and the bar between the two drawers (BTW the rollers on the frame are not included with the frame purchase they announced) I have $614 in repair parts WITHOUT fixing the icemaker! Last night water was running in my refrigerator from the icemaker. I WILL NEVER BUY OR RECOMMEND WHIRLPOOL TO ANYONE EVER AGAIN. I have been a Whirlpool ONLY customer for over 45 years!!!! They told me that I had to schedule an appointment with a service person at a minimum of $100 cost to me - JUST TO FILE A COMPLAINT with Whirlpool! They only take complaints from service people submissions. I advised the Whirlpool representative to start looking for another job because if this was the way they treated lifelong customers, her job may be eliminated due to No Customers! Does Whirlpool seriously NOT CARE about their customers? #WhirlpoolSux #WhirlpoolRefrigeratorsAreMoneyPits #WhirlpoolDoesntWantCustomers #WhirlpoolDeservesToGoOutOfBusiness #DontBuyWhirlpool #WhirlpoolFrenchDoorRefrigeratorsHorrible #NoServiceFromWhirlpool #WhirlpoolDoesntStandBehindProducts

Bought Whirlpool 30 gal propane water heater in Feb, it lasted until May before the unit died. Paid for the extended plan warranty (NEVER do that!). Called support and they said they could send someone out in a little over a week (week with no hot water). The week goes by and on the day it was suppose to be repaired the guy calls and says his van broke down (this was a Friday, getting that early weekend). The earliest they can reschedule is in another week (over 2 weeks no hot water). Called Lowes to see if I can just return it (extended plan and all), no, you need a return code from the whirlpool customer support. Call the Whirlpool number again to ask for a return code, no, it is a repairable problem (even though no one will come repair it). Lesson learned, will never buy Whirlpool or anything over $50 from Lowes again.

Machine wont go through the whole wash cycle., Wash, Rinse, Spin. It stops and shows an error message and then I have to keep rearranging contents, over and over. This is worse if you try to wash a small load.

Free-standing electric range Model WFE524CLBS0 - When burners are OFF but oven is ON, stovetop becomes unbearably hot. Had a service call. Technician (who was rude and surly, but thats not Whirlpools fault) said design standard was 175 degrees. This is dangerously hot. Surface should never get that hot except when burners are on.

Whirlpool Gold Convection Oven - I bought this new oven, cleaned it once. The bottom cracked where the spills had been. Since Id had it only two months, repair tried to say it was only cosmetic but had to replace it. Next time I cleaned the oven for multiple spills, (a year later) it cracked again, giving the bottom a shattered look where the spills were. I only cleaned it once and the bottom is ruined. I dont expect Whirlpool to stand behind this, but I agree these Convection Ovens require a Class Action Suit because they are selling faulty merchandise. Period.

I bought a counter-depth French door refrigerator for our new build. I had to wait 6 months for delivery since it was on backorder. When it arrived a door was bent. Lowes replaced it with a door that had a leaky ice maker. Ice and puddles of water intermittently appear on our new wood floor. Whirlpools technician told us WE would be charged if they couldnt find the problem. Whirlpool rep confirmed. Also the manufacturer warranty began at purchase date instead of delivery date.

The Whirlpool Quiet Partner II is a horrible dishwasher and should have never made it to a store to be sold. We have had the dishwasher for 4 years and about 6 months ago it started shutting off minutes after it was started. We would have to press the Cancel Button and try it again several more times prior to it finally completing the wash. After contacting our home warranty for help the tech said it is not worth fixing and will only give us a SMALL amount towards a new dishwasher.

I called customer service because my pilot light would not stay lit on my 2005 Whirlpool water heater. I was told that I needed to install the upgrade kit and that the water heater was malfunctioning because of a lack of air and that it needed to be cleaned at the bottom. I paid for the shipping of the kit although I believe it is called an upgrade or conversion kit versus a recall for this water heater to save money and to get the consumer to pay for replacing defective parts. A certified technician installed the kit but the pilot light would not remain lit. He replaced the thermocouple, although new parts had just been received. This did not help either. The technician and I called customer service, which didnt resolve the issue. I also asked for a manager who would only agree to send out another conversion kit. There are three years remaining on the warranty but I am being told to keep replacing new parts with new parts until it works. That is unacceptable. Also, I was not informed that my problem is a recurring problem with this Whirlpool water heater that I purchased at Lowes.

I bought a gas range (#WFG524SLAB0) in July 2012. Two weeks ago, the oven stopped igniting. I called Whirlpool to have it serviced and they sent out someone from A &E Service Repair, who told me an igniter had to be ordered and it would take a week to come in. (He said he will order the part.) Then he told me to call Whirlpool again and schedule another appointment. Whirlpool sent out one of their techs two days later, who told me the same thing about the oven and said a part will need to be ordered. I told him it was ordered and he looked and said no part was ordered. So this was the week of Thanksgiving. Because the part would not be in until next week, no one could fix the stove until eight days later. So my Thanksgiving was ruined, no less with not being able to cook. So the service tech came to put the part on and the oven still is not working. He pretty much told me there was nothing he could do, for me to call Whirlpool again and have someone else look at it. I called Whirlpool and actually spoke to a supervisor who basically told me the same thing I have been hearing for two weeks: “We will send a service tech to look at the problem.” Keep in mind the stove is only four frigging months old. So here I am waiting again for someone from Whirlpool to fix my oven.

I have been having a problem when washing my jeans in the Whirlpool Cabrio that I have never had before with my old washer. When I wash my jeans, there are always a few pair, never the same ones, that have an odor like dirty dishrags on them. I always hang my jeans to dry so I do not think it is this. I have tried to add a freshener to the wash cycle, it does not work. I have tried to dry them in the dryer with a scented dryer sheet, it does not work. I am assuming after reading these past complaints from other consumers that it is not getting all of the clothes clean because of the lack of water. I always use the deep water cycle, but maybe it is not enough water as previously suggested. I have had an issue with blankets and other heavy items not getting clean and/or not even wet. Thoroughly disgusted with this appliance!! I love all of my Whirlpool kitchen appliances though!

We purchased a water heater at Lowes. Our old water heater had an issue but we always had good water pressure with the hot water until we made the horrendous mistake to purchase at LOWES - the worst possible place to buy a water heater. They sent the water heater and we had to look for someone to connect the WHIRLPOOL WATER HEATER (the runaway water heater). When it was installed the water pressure at my home was so bad that only one shower can be used at a time. This never happened before with the old water heater, there was no pressure at all.We called LOWES the WORST PLACE TO BUY A WATER HEATER, they did not accept any responsibility and they sent me to the Technician that Lowes has in DENVER to fix the problem. This bad company (WHIRLPOOL) sent us a crooked technician who wanted to charge us $600 dollars to repair something other than the water heater. We did not trust this person and we called another technician who told us that the water heater is not working properly. There is no one at LOWES and NO ONE at the Whirlpool customer service who can help us with this disgraceful water heater.DONT BUY WHIRLPOOL WATER HEATERS. DONT BUY AT LOWES!!! They are crooks! They do not respond for their products. They do not want to exchange the damn water heater as HOME DEPOT would. Buy everything at HOME DEPOT! Run away from Lowes! They dont stand behind their products, they send you all the work and if you have something wrong with your purchase they will not help you.

Whirlpool Duet washing machine model WFW9500TW03 - Just after the first year of owning this machine, the metal hinge to the door cracked and the door didnt shut properly. It was replaced. After a couple of years, the bearings and drum of this machine failed. The cost for parts and repair were as much as the machine new. After repairs, the machine never ran quietly again. I have called for repair a second time for the same issue and he has confirmed that its the bearings again causing the drum to dislocate and hence, break the belt that I now need to replace. My problem is with Whirlpool for its defective metal in its machines (many complaints on the internet will confirm this). I believe there are enough consumers out there to file a class action lawsuit.

Bought this washer in May of 2019: Whirlpool - Whirlpool - 4.5 Cu. Ft. 37-Cycle High-Efficiency Front-Loading Washer with Steam and Load & Go™ XL Dispenser - Chrome Shadow. Model: WFW6620HC. SKU: 6313774. Paid over $1,000.00 for it. FIRST TIME washing our sheets, we had snags & rips. I immediately called and was referred to Whirlpool and then referred to an outside repair company. They sent a technician out who said everything was functioning properly despite having ruined 3 sets of sheets (these were not all washed at the same time & I didn’t realize they were being snagged until making the beds).I continued to use the washer - clothes were fine, but yet again, MORE sheets and now comforters RUINED!!!! I called YET AGAIN after troubleshooting the problem myself and finding that the drain holes in the drum had metal pieces sticking up causing the items to snag & rip. Another day taken off work to stay home for the repair. The repair guy comes out, the part was broken. So now I’m left once again with a faulty washing machine AND no ETA on when the new part will arrive and be installed AND having to take yet another day off work.7 sheet sets, 3 comforters, multiple shirts, & multiple bathing suits RUINED & was told there was ‘nothing they could do!’ I will NEVER EVER AGAIN purchase anything with the Whirlpool logo. It’s JUNK! Just an FYI, this was initiated in May of 2019 and it is now the middle of September 2019 with no fix updates. Who can go months without doing laundry???? Once again, poor customer service and JUNK of a product!

I purchased a Whirlpool 12-gallon point-of-use water heater as a booster when I was going to get a tankless and when we decided that we didnt need a tankless, I tried to get an RA number through the manufacturer so that the store could give me credit, as it says directly on the water heater, Do not return to store. They said there is nothing that they will do and it cant be returned to the store. So, what am I supposed to do with this water heater now? Before I knew this was going to happen, I purchased a 50-gallon Whirlpool water heater as well. So now, I have the 50-gallon that I have had to replace the element for already and I have only had it for less than a month and a half, and the 12-gallon is just sitting in my garage. Im completely irritated with this company and do not recommend anyone to go with this company! This is the worst customer service!

Cabrio Washer mod# wtw6700yw1 - Washer and Dryer purchased 2011. Now washer will not complete entire wash cycle. Shut off after 3 mins lets all the water out. Now affects all levels of wash. Contact Whirlpool customer service. Sent repairman. Claims sensor board needs to be replaced. Costs $285.00 + $55.00 for labor + $79.00 service call total cost $419.00. Needless to say I declined the repair and now after reading all other complaints glad I did. This sounds like a money pit, just keep repairing and never being fix. Repairman suggested Speed Queen washer so now shopping around for new unit. Dryer so far still working.

Bought wtw4800 washer brand new came with 1 yr. warranty. 19 months after buying plastic bearings went. 2 different technicians told me could not be repaired, junk. Washing machine less than 2 years old and can’t be repaired. Called Whirlpool. Told me they could do nothing to help me.

The unit had all the features that we wanted and considered essential. The unit only weak issues is temperature(s) in both sections. The freezer is very poor with ice build up on the food stored for more than a couple of days. The manufacturer has been very weak in support as to how to solve this problem.

We bought this Whirlpool he washer two months ago, and it is the most aggravatingly frustrating washer weve ever had the displeasure to use. There are times when it washes just fine, but I always have to put the mode on deep water wash because the normal mode uses very little water (like its supposed to) but it doesnt clean the clothes. However, most of the time it doesnt wash at all. All the lights will turn off and youll hear this sound and itll drain the water without having been in the wash cycle. Worthless piece of equipment! I prefer the old washer where I have more control. Whirlpool used to be such a good brand, What Is Happening? The new design for their washing machine nowadays generates a lot of complaints, and with good reason (because they suck).

Whirlpool Auto Load Sensing - I bought the washer in Aug 2010 and it worked well until the timer went out this year. Its only 4 years old! The repairman said it would cost $350 to fix - the machine cost me $469 to begin with! Whirlpool builds a poor quality product and Id advise people not to buy their brand of anything.

The unit hasnt given me any trouble over the two (2) years we have used it. The bottom freezer works well and was a concern when buying, but has worked out well and convenient, but you must keep the refrigerant coils clean.

Have had this washer for one year. Clothes have never been clean since day one. Dark clothes come out with white marks all over. Having to use an extra rinse cycle or set on bulky items - whats the point of a high efficiency appliance? Still not clean after that anyways. Stains such as chocolate and toothpaste still remain after washing and my husband complains of finding small holes in his clothes. Lid needs to be left open at all times or you get a funky smell. I am using the HE liquid detergent, even tried a cold water product for cold washes. I hate this washer. Wish I had my 20 year old Kenmore still.

I bought a Whirpool side by side model GSF26C5EXW00 on 4/24 from Lowes in Buford, It was delivered the next day.We followed all the start up directions. You know what a mildewy moldy towel smells like...Well that is what the water and ice smells and taste like coming out of the dispenser. I have had the technician to my house 6 times. the tap water taste good, the water coming out of the line leading to the refrigerator is good. Gee is must be something in the refrigerator! How many times do they have to come out before they actually do something about it? Like replace it or give me my money back.

I have had this Whirpool Cabrio washer now for one year. Clothes always come out wrinkled (even after drying). It leaves clothes unclean and leaves white streaks in clothes. Water level is so low in, that it cannot rinse or wash clothes properly. After washing towels, when removed to put in the dryer, soap is left in towels. I have had a repairman here, he says the design is bad, yet reports works as designed. Dont buy this washer. This is a piece of junk!

We bought this washer on 9/05/09. Recently, it sprung a leak due to a worn out seal that the repairman said would cost more to fix than just getting another washer. You would think this might be cause for distress, but I literally jumped in the air and clicked my heels with joy! This washer has been nothing but a pain. First of all, I have to pre-soak every load before washing or the clothes come out just as dirty as they went in. I would set the timer on my stove to let me know when the 40 min soak cycle ended so I could change it to wash. Then I reset the timer for another 40 minutes. I also learned the hard way, that using any kind of heavy duty setting would turn towels into a pile of yarn. This washer cost $998, and guilt is the only reason I didnt replace it years ago. Ding Dong the washer is DEAD!!!

The washer can not spin dry, as the unit will not balance. When it spins, it will get out of balance, and shuts off. I have had a repairman out, but he said he can not fix it, and that this is common with your units, He suggested we get a new one, but not from Whirlpool.

If you like having to use a funnel to refill plastic water bottles, and enjoy ice splashed all over your kitchen floor then the Whirlpool Gold refrigerator is the model for you. The problem with ice is if you dont have your glass sealed up to the ice dispenser it will shoot ice out over the top of the glass, and even if you DO do that when you try to remove your glass to cut off the ice supply it continues to disperse ice everywhere. TIP: The only way to more efficiently stop ice from spraying all over your wood floor is to do this: When your glass is full of ice, simply open a door on the refrigerator. That IMMEDIATELY stops the flow of ice OR water. Works great, and its the only way to deal with this horrid design flaw in this product....

I purchased a Whirlpool water heater about 9 months ago. The thermocouple went out and was replaced, but about three to four months went out again. Very disgusting.