My NEW Machine Top loader HUGE drum. Have problems with clothes not looking like they’ve even been washed, Spun so hard they are twisted all to heck. And white stuff - my oxy powder maybe? Not dissolved. My old machine was a Kenmore 30 yrs old. Thought I’d be able to trust whirlpool but not sure. Am I missing something in the loading process. Seems to read something bout not Covering the knob on the bottom. Is this true?

We purchased a Whirlpool Range from Brands Mart USA and did not try to use it for quite some time because our house was not ready to move in. When we tried to turn on the oven it would not come on. We called a repair service and was told the Motherboard was not working. We realize the warranty was out on the stove but it never worked and the stove is Brand New. We called Whirlpool and they was going to repair and changed their mind on December 18, 2014 at 8:54 am. Before that call we had spent quite a lot of hours on the phone with Whirlpool and Brands Mart USA.. We purchased three appliances from Brands Mart USA Range, Dishwasher and Microwave at the same time they were all Whirlpool products. What happened to Good Customer Service and Return Customers for Job Security? Well neither Company care for their customers. We did not break a motherboard for a stove oven because the range was never turned on because it was broken when purchased.. We are unable to get any help from either company. I talked today to ** & Supervisor ** from-Whirlpool and ** - Brands Mart USA, again no help. Why transfer you from one company to another for 1 hour and 45 minutes? WISH I COULD GET SOME HELP. And we wonder why companies go out of business - word of mouth complaints and especially with Senior Citizens like us.

Dont even consider a Cabrio top loading washer. Wastes your time, money and insults your intelligence. I never use the deep water cycle but boy the machine does! Ive had loads that have taken hours to finish on the quick setting! Thanks Whirlpool.

The machine never allows enough water to clean the clothes and I do not have the option to add more water or to spin the clothes again. The maker of this machine must think that people do not have the ability to know how to wash clothes or think for themselves. I need a washer that I can tell to add more water or just spin these clothes again. Very disappointed. I need an older model that I can control.

I purchased a Whirlpool oven 14 months ago. I just paid it off 2 months ago. The oven stopped heating. I talked to Whirlpool... and basically because I did not purchase the extented warranty I am SOL. I will never buy a product from them again. Complete junk.

Our double oven was part of our new home purchase so we really didnt have a choice in product. Brand new. Hardly used. The control board replaced because it went bad 2 weeks after install. After one use it had it replaced and it went bad again. Used it once and again same thing. My mom unaware of the issue used the self cleaner as a favor. Well things went really bad. Because the temperature of the self cleaner was too much for the oven and explode and the inside glass shattered. This is not a product that you would want in your home or would recommend for anyone to buy. They do not stand by their product either. Please do not risk your familys life.

After less than 3 years it was the bearings, of course. Then, being handy and not stupid enough to pay the $500 for the whole piece of crap Whirlpool/Maytag tub, we bought bearings from the PartsDr. We just didnt dig deep enough to know that the strators on these things are made out of the cheapest Chinese plastic and are cracked in the SAME TWO PLACES EVERYONE ELSES IS!!! Imagine that? Will scrub my clothes in a river on rocks before I ever buy a Whirlpool/Maytag Chinese again. All front load seem to have the same problems but at least some other companies admit it and are trying to correct it. Will research and as with everything else stay away from the USA/Chinese rusty, corroded junk.

I absolutely hate this Cabrio machine. This should be off the market. Shame on them for selling this. Salesman sold me a bill of goods on this washer and dryer. I have to wash some clothes 3x or hand wash. Whirlpool told me to use bulky or delicate cycles, as this puts more water into the machine so my clothes will rinse clean (doesnt work). When I wrote, they didnt even offer to make a service appointment. They know they have a bad product! I agree. Greed.

I hope this review makes it to the president of Whirlpool! My husband and I built our first home and finally moved into it on April 22, 2017. We saved everywhere we could and I did my best to research my appliances. I was so excited to buy a BIG refrigerator for our family of five, (3 are hungry teenagers!) after years of using a smaller side-by-side. We went with the 31.5-cu ft French door/drawer with dual icemakers, model #WRF993FIFM. The original price was $3,599 but we got it on sale for $2,298 at Home Depot. After only 5 months it stopped cooling! I woke up one morning to find a fridge full of spoiled food!! After waiting 3 weeks I had 2 different repairmen come out and have been told that it is un-repairable due to two parts that are needed, one of which is on back order indefinitely. Ive called Whirlpool numerous times and only get the run around and Im sorry mam we cant do anything else. So Im just supposed to be without my refrigerator until who knows when?! The first 2 weeks of this crap we had to live out of Igloo coolers on our back porch. That meant no buying real groceries, only milk and juice and drinks. Thankfully the awesome people at Home Depot brought us a loaner, which is an apartment size fridge, to use while we wait. So now I just have to walk across the house to my garage every time I need something, and I cant buy much food because it wont fit!! Im so disgusted with how Whirlpool is handling this!!! Not only did we buy our fridge but we also went with Whirlpool for our stove, dishwasher and microwave, and we already owned a newer Whirlpool washer and dryer set. We spent thousands of dollars and cant even get them to exchange this piece of junk! Come on Whirlpool, surely you dont treat all your customers this way!? Do the right thing and let us have a replacement!!!

Weeks ago, we received a new refrigerator from Whirlpool. Never really got down to temp. They replaced the compressor and still does not work. You would think a company like Whirlpool would replace it. That is a joke. They want to try and repair it again, another compressor? Now I have thrown out the food in it and feel like Whirlpool could care less. DO YOURSELF A FAVOR< DONT BUY ANYTHING MADE BY THIS COMPANY OR THEIR OFFSHOOTS.

In the first year of my Whirlpool Washing Machine, the motor quit working entirely. Fortunately, the machine was under a 1-year warranty and the motor was replaced by a Whirlpool service technician. My big complaint with this washing machine is this: Even though you select hot water for the wash cycle, the machine has sensors in it that only allow the water to get lukewarm. If it senses the water getting too hot, it adds cold water to bring the wash temperature back down to 78 degrees F. Next time I will do my research and buy a machine that actually allows one to use hot water.

We have had a Whirlpool hot water heater for 4 years now. Every three months something has to be replaced on it. Customer service does nothing to help and when we called Monday about a replacement part they told us they could no longer sell parts for that specific heater due to it being in a double wide. I contacted several more people and found out that heater was fine; all we needed was the part. The customer service woman was very rude and not willing to help at all. I told them we don’t have the money to keep replacing their piece of **. I ended up having to order yet again another part that was just replaced 2 months ago from Lowes. So after being with no hot water since Monday, now on Friday it is fixed, I wonder for how long. We do not recommend Whirlpool for nothing and will never buy a piece of ** from them anymore. We have a Whirlpool refrigerator that is causing us problems. I hope to soon get different brands in here to replace what Whirlpool can’t seem to make accurate.

My Whirlpool refrigerator/freezer stopped cooling just after a year. I had to buy a $319 warranty. It was fixed, but broke several months later. The repairman said he would try to stop the leak and it worked for a couple more months. The refrigerator was obviously irreparable and we should have had it replaced by Whirlpool at this point. Now, that it broke again (stopped cooling and freezing) the repair service is giving us the runaround. Its over a week and they wanted us to call a repair service and they would reimburse them. The repair service and Whirlwind know about this problem, but refuse to acknowledge it and are getting away with it. With all the comments Im reading here, there should definitely be a recall. Id like to know what it takes to have one authorized.

We moved to the mountains of Florissant, CO mid November of 2012. The home we bought needed some renovations. In February of 2013 we bought three Whirlpool appliances from Best Buy before we were ready to. Renovated our kitchen, because they were having a great sale. That was our first mistake. The appliances had to be ordered, and it took a while for all of them to finally come in. We had no idea that it snows up here until almost mid June, and Best Buy wouldnt be able to deliver the appliances until June.We had hired a contractor to renovate the kitchen and had given him half of the money. To make a long story short, he took our money, wouldnt come do the job, but wouldnt give us our money back. Finally did part of the work and never came back again. He sent someone else to do the rest of the job, but he was not licensed, did horrible work that needed to be torn out and be completely redone, yet demanded to be paid for what he did. We ended up in a lawsuit and couldnt hire anybody to finish the kitchen until the lawsuit was settled. By the time the kitchen was finished the refrigerator was already out of warranty.Within days of the refrigerator being plugged up ice began to form at the top back part of the refrigerator. I called Best Buy and over the phone they told me what it was. The refrigerator had been poorly designed. A tube that ran up the back and across the top of the refrigerator to the ice maker created a lot of condensation and was causing ice to form. The Geek Squad representative said that Whirlpool had been aware of the design flaw and had created a kit to fix it. It consisted of insulation, a blower, and maybe a different type of tubing. Anyway, Best Buy said that Whirlpool was responsible for this repair and that it was around $400 and a $100 trip charge, so were talking $500 plus. Since the refrigerator was no longer under warranty with Best Buy I was advised to call Whirlpool since the problem originated in the factory and came like that.I called Whirlpool and they lied and told me there was nothing in their computer system about this design flaw. I called Best Buy back, and they said that Whirlpool had sent something to them about it via the computer and that it was definitely in their system. I called Whirlpool back in July of 2014 and tried to escalate it, but only got the runaround.Now they admit that a recall was done, which had to be in their system, but said that there are two different types of recall. One type is a recall for something that could be dangerous to human life. That type of recall they will take financial responsibility for. Then there is what they call an inconvenience recall. They do not take financial responsibility for anything that falls under that category. For inconvenience recalls, they apparently only contact the companies that have sell their products are contacted, so that they are aware of potential problems that may need to be addressed by their maintenance departments. I feel that a decent, honest responsible company should be willing to take responsibility for things they know were wrong with their product before it ever left their factory or warehouse.Now the freezer isnt working. I called and complained because I thought it was connected to the original problem. All Whirlpool offered to do was to sell me an extended warranty for $319. Its with a company called Assurant, but when you call them they answer as Whirlpool Extended Warranty Program. They told me this would cover the original problem, whatever is wrong with it now, and anything that goes wrong in the next year. I was also promised to not have to put out another dime, so I bought it. Assurant was suppose to set the repair up and pay for it.After almost a week of not hearing from them I called. They informed me that they couldnt find anybody who was qualified to come up here and work on it. I asked them why they didnt call Best Buy. They said it wasnt their policy. I was informed that I was to find someone on my own and have the repairman call them with an explanation of what was wrong with it and the repair cost. If they approved it, then I was to pay for all of the repairs in advance, and they would reimburse me. I had a fit, but they told me that I would either do it that way or the extended warranty would be canceled, and they would just reimburse me the $319 I had paid for the extended warranty.I called Best Buy. They sent a repair man out. He found that the coil at the back of the freezer was covered in a block of ice. He took a blow dryer and thawed it up. He said to put something in the freezer that would freeze it to see if it went back to working properly. He gave us his cell phone number and told us to call him the next day to let him know. In the meantime he was going to contact Whirlpool to see what would have caused that. Well, nothing froze. He called us later and said that Whirlpool had informed him that the coil probably had something that was causing a blockage. It was either a piece of trash that had gotten into the coil at the factory or a bend in the coil, which had to have occurred at the factory; because its inside a closed unit. The repairman said that Best Buy never goes into a closed unit to try to repair it, because they are not qualified, but that if they were it would still cost me a fortune to have that done. He said that Best Buy just replaces the refrigerator, but thats only when its under their warranty. The repair man told me the bill to fix the condensation problem was going to be about $550, and that was before the coil problem was ever discussed. I asked him to call Assurant and tell them everything he told us. He did, and was told there were options to escalate it to the next level. He gave me the phone number. I called it and talked to a representative who told me what the notes in their computer system said. Basically it said to give me my $319 back. Then I was given a phone number to Whirlpool, because I demanded to escalate it.I called the number she gave me. The Whirlpool representative asked me why I hadnt called Sears and offered to call them for me but told me I would be responsible for all the repairs, and that they would not be financially responsible for anything in any way. The guy kept putting me on hold and was apparently getting advice from someone higher in authority.I had already been told that no one in Colorado Springs would go into a closed system to repair that refrigerator, because of the labor and costs. I asked this guy if he just didnt believe the Best Buy repairman or what. There is no telling what Sears will charge me to give me a second opinion. Best Buy has offered to reimburse me for their diagnostic trip up here. If Sears finds the same thing, Im sure they wont reimburse me their trip charge because it didnt come from there.This refrigerator was regularly $2,600. I got it on sale for $2,000 plus sales tax. I cant sell it like it is, I cant get it fixed, and its too big to use as an anchor. In other words, its cost me $2,000 to use this refrigerator for two years, and I have nothing to show for it. You may be saying that I should have bought an extended warranty from Best Buy when I bought it, but that wouldve only taken care of the condensation problem. We wouldve ended up with an unfixable freezer problem anyway. That wouldnt have changed a thing. That extra year warranty would have expired by now.Whirlpool products are inferior, and Whirlpool doesnt take responsibility for their mistakes. They are no better than some of the car companies that have been on the news lately. Take my advice, dont buy Whirlpool products and dont ever be stupid enough to buy their extended warranty. I will never buy another Whirlpool product as long as I live, and if you have any sense, you wont either.

This is NOT a true review of the oven as I have not used it for baking yet. I just wanted to make a comment about my new oven which was installed this morning. I turned it on as instructed and heated at the high temperature to rid it of the odours. When it is turned completely off the cooling down process begins, which blows the hot air from the oven into the room, causing some annoyance from the hot air, as well as the noise. Not sure I am going to be so happy in summer. I am certain it is a wonderful product for baking results, but with this annoying feature, I am not feeling so happy about it.

Purchased a GGE388LXS04 electric range in June of 2013 from Lowes. In September 2013 one of the top burners went out, under warranty Whirlpool repaired the burner. Now after attempting to use the self cleaning mode for the oven, the ovens (top and bottom) along with warmer device do not work at all. This issue is evidently a major issue with Whirlpools electric ovens. Will call Whirlpool tomorrow as the oven is still under warranty, will also call Lowes and see if they will replace the oven with an oven with a comparable brand. Wish I had read this site before we purchased this oven. A very bad experience.

Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Broke down in 2018 almost 1 year after. Called Whirlpool company for replacing a new one. They didn’t replace before they had sent out a certified technician for fixing 3 times. It took forever to fix it, and still had the same problem after months. Finally, they agreed to replace a new one. Now I still have the same problem with a newer one which they replaced it over a year ago (including fixing and placing time). Just called to the Whirlpool company today for fixing or replacing, spoke to rep Sara, she said that it’s no longer under warranty because it’s more than 1 year. I told her that because the company didn’t replace right away; therefore, it has been more than 1 year; but from the time they replaced it, it hasn’t been 1 year. Ill never buy any Whirlpool products again.

Talked to tech & checked the manual for testing the thermocouple on my natural gas water heater. Everything checked out fine but pilot wouldnt stay lit. Tested thermal switch.... everything. They said replace the valve/thermostat. Still no dice. Turns out the thermocouple was cracked on the inside near the burner assembly & would give passing readings on the voltmeter 9 out of 10 times. If you have any pilot problems, replace the thermocouple first. Was only 10 bucks. I keep a spare now. Dont forget to vacuum any dust from the fine mesh screen on the very bottom. Fresh air supply.

We purchased our basic Whirlpool refrigerator model # WRT318FZDM05 from Lowes on September 13, 2019. We bought one of the more basic models available because we have owned higher end fancier refrigerators which have had multiple problems and not worked. So this is the 18.2 cubic feet top freezer model. About six weeks after owning it (conveniently just past the 30 day return window at Lowes!) we began to notice that our freezer wasnt freezing properly or making enough ice. There is only one control panel in this basic fridge so we turned it up. While this cranked up the freezer, the refrigerator compartment began to freeze its contents. So we had to choose between soft serve ice cream and refrigerated eggs and milk or hard serve ice cream and frozen eggs and milk! Finally after the holidays the certified Whirlpool appliance technician came out and recommended a repair with replacement of start device and control board. His report: Freezer not freezing, found the compressor turning on and off. The refrigerator was not even 4 months off the floor and the problem began when it was only 2 months old! When you call the Whirlpool number heres what they say: Welcome to the Whirlpool customer exp. For over a century weve believed in everyday care. Lets see how we can care for you today.Well, when someone calls with a very recently purchased refrigerator whose START DEVICE and CONTROL BOARD no longer work properly that person should be able to return the defective appliance and get a new one. Nope. Not with the Whirlpool experience. You are told that youll have to wait and see if those devices which are ten days away from being replaced in your new refrigerator will fix the problem. So basically NO do not buy from Whirlpool. Turns out a century of everyday care (??) hasnt taught them much about how in this century people need a refrigerator that works everyday!!!!

Purchased Feb 2013 - worked okay until one month ago. Now stalls in the drain and spin cycle. The rotation of the drum sounds awful, makes a loud grinding noise. I tried doing the diagnostic reset of holding the Temp button in for 3 sec, release, 3 sec more but that didnt work. Also, I have noticed clothes are DRY after the Wash cycle! Managed to interrupt the wash and unlock the lid and was very disappointed. This is not a good quality piece of equipment. This seems to be a very common problem. How unfortunate.

I have owned Craftmaster 30-gallon hot water heater and the only things reliable about it is trouble and aggravation. I purchased this in 2004. I have had to replace the controls, valves, wires, etc. three times in 10 years. And Im now looking at doing it a fourth time. The design of these parts are utter crap! Cheap plastic! After replacing these parts, this hot water heater works great for a few years, then invariably starts acting up. The pilot light goes out when the heater is supposed to kick on instead. Getting the pilot light lit again, is an exercise in futility! The red reset button once released, immediately extinguishes the ignition flame. Supposedly, after holding it down for 1-2 minutes allowing gas to build up, it should light the coils... and if it doesnt, youre supposed to wait 10 minutes to try relighting again. You can repeat this process for 12 hours, and if you finally do get this temperamental piece of junk to light, youre lucky. Customer Service has been useless in assistance. All they want to do is send you e-mail, and get you off the phone. Not to mention, Ive been told by many a rep that the hot water heater extinguishes itself, if water is overheated, and that it must be my fault for setting the temp too hot. Baloney... Ive been told that the underside vent must be cleaned every few months, so that air flow is accurate. Makes no difference one way or the other. And recently, Ive been told by a rep, that my 40-yr-old house likely doesnt vent exhaust out through the roof properly. This product is inferior and unpredictable. Its great when it works, and the pilot light stays lit. God forbid it ever goes out though! It is next to impossible to relight. I have spent more money on service technicians attempting to repair/replace parts, than it would have cost to simply by a new hot water heater. I miss the old days, when it was easy to light a hot water heater: Strike a match, turn the gas on, and instant hot water. No muss, no fuss. Having owned many properties w/ hot water heaters over the years, I have never encountered such repeat problems, as with this product. Its simply not reliable, and not worth the $$$. Never again, will I buy a Craftmaster Product. And I had no clue that there was a Class Action Suit filed, and a settlement involved in these faulty units. Whirlpool/Craftmaster should have notified everyone, who purchased one of their units. Now Im stuck w/ a constantly broken unit, and zero recourse. I will never buy anything Whirlpool/Craftmaster again, as a result.

Over the last 3 years, the self-cleaning oven has decided to lock the door and clean itself with my food still inside on five different occasions. There is no way to override the lock. We have to shut off the electric power completely then wait for the oven to cool down before we can open the door and remove the charcoal substances! This happened once while a member of our fire department was here for dinner.This is one of the most frustrating and dangerous events ever! Please, please, please do not purchase a Whirlpool self-cleaning oven! I will never purchase one again. I was so excited to have a glass top stove and the first time this happened, I thought it was just a freak occurrence. But it is happening again and again. My oven is kept clean in attempt to avoid this, but to no avail. Not only am I afraid of a fire, but Im also out too many dollars of food waste! How disappointing to be cooking dinner and have it ruined by the oven. Nothing was burning in the oven at the time it decided to lock itself either! Disappointed, frustrated, and extremely miffed!

Whirlpool Washing Cabrio machine model WTW5500XW0 - I purchased this machine five years ago. After about a year I started having problems where the clothes were not coming out clean. I contacted Whirlpool and was referred for a repair. The repair man told me these newer machines need the Affresh product to clean out the machine so this doesnt happen. I bought the Affresh product and there is still a problem. Every load of wash has to be put back in for another rinse cycle, sometimes two rinse cycles. Its ironic because the cover of the booklet for the machine says low-water washer which was the selling point to buying this machine. Instead of using less water, Im using DOUBLE the water.

I owned a Whirlpool Cabrio washing machine for 3 years (a two person household). The repairman just quoted $700 to repair a faulty center hub seal and bearing. This machine was not inexpensive. I expect more from a quality machine. A telephone call to Whirlpool resulted in two ten minute holds while being shuffled between representatives and each representative tried to sell me an extended warranty for another $289. Whirlpool should take full responsibility for this faulty product and not act like a telephone support center located in Eastern Europe. I am not pleased with this (lack of) resolution and do not plan to purchase another Whirlpool product.

Cabrios have an inherent F1 error problem, The company had an initial recall and fixed it once, but problem reoccurred about 14 months later. Company declined to fix it. If there is any type of lemon law on appliances, this would apply. I would not recommend this washer.

We bought the Whirlpool Duet set for $1,000 18 months ago. About four months ago, it started shredding our clothes. I would get them out with holes in them, but there was nothing sharp in the washer. Then the grey outside seal started deteriorating and getting tiny balls of rubber all over my clothes, ruining several white shirts. It always smells like mold. I just went to get my clothes out of it to find out it leaked water all over with that disintegrated rubber from the seal. The seal had completely ripped from the top to the bottom drain for no apparent reason. Now we are replacing the below. We JUST paid it off this month. It is crazy, it is already breaking!

I would not give this any stars! I purchased a Whirlpool gas range (model #WFG371LVB1) just 2 years ago at Lowe’s. The oven heats up to 475 no matter what temperature it is set at. The Whirlpool authorized service agent said it needed a control board which would cost $650 to install. The repair company found one for less--only $300. After reading all of the other complaints about these ranges, weve decided not to repair it and will probably have to replace it soon. We have been Whirlpool customers for years and will not purchase another Whirlpool product. There should be a recall on any of their products that have these continual problems. The oven cannot be safely used for normal baking.

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

The dryer lint screen is located at the door base. This is placed incorrectly, in that if you have any lint on screen it attaches to wet clothes. The screen should be located at top of dryer for a less messy clean up process and away from your clothing.

RE: Our Whirlpool gas range/oven model# GW397LXUS05 installed Oct 2010 started acting up when setting the oven temperature. The 0 doesnt work so we input 355 instead of 350 etc... Other numbers have started to fail as well... Also it needs cleaning but a neighbor with the same model said whatever you do dont use the self clean for the oven, as they did & it literally burnt out the control panel costing them over $400!! Say what?? So we cant use the self-clean feature or well really fry the control board... Would LOVE to hear Whirlpools explanation on this one... And a minor issue but nonetheless worthy of a mention, the oven drawer never slides in/out properly & hasnt fit right from day one...

I have the same issue with cooking time on my Whirlpool wall oven (WFE54OHOES). Bought it in January and have not yet had a single recipe come out cooked. Outside is crisp, inside uncooked, after twice the amount of time it used to take. Its still under warranty. Service came out and told me to bake differently. Thats an answer for you. I am going to pursue this issue with Best Buy where we purchased it.

We have purchased 2 Whirlpool dishwashers in 4 years. The first one lasted almost three years and the second just past the warranty. The second one was a $500 dishwasher that we bought new. We filed a claim with Whirlpool and then had to set aside a whole day for the repair person to come. They spent about 10 minutes at our house, charged us $75 and didnt even attempt to look at the dishwasher or fix it. We have sunk almost $1000 into Whirlpool dishwashers since we bought our home 4 years ago. If you want to waste time and money go ahead and buy Whirlpool, otherwise learn from our mistake.

One year to the day after the warranty expired, the meat drawer in the refrigerator began filling with water. Two repairmen have been to my home and cannot repair it due to a design flaw. Also, I had to pay for a cracked bottom tray that happened during delivery which I didnt know occurred at the time. Whirlpool is now ignoring my phone calls and emails. We paid in excess of $800 last year. What am I going to do now? Buy another refrigerator and get rid of this one? I dont make that kind of money and I feel Whirlpool should stand behind their products. This model is not even on the recall list so that means to me that other consumers buying this model are getting ripped off also. The customer service people say sorry but wont budge on reimbursement. I was told they cannot honor my request. Whether this was under warranty or not, it still cannot be fixed according to the repair tech that was at my home. I need to find someone to help me before this lemon I bought decides to burst into flames. I want a replacement refrigerator, not this model of course, of equal value. I am not asking for the moon, just for something that works beyond one year. In this economy, we cant afford to buy a major appliance after one year. My car is still running and I bought that in 1985. Please find someone to help me. I thank you for your time.

Bought refrigerator in Jan of 2019. Quit making ice in Oct of 2019. 3 service calls and felt like it was band aided until manufacturers warranty ran out. Now waiting on new freezer door to be made. 6 to 8 weeks out. We will see. Called Whirlpool and was offered nothing. No customer service whatsoever. Will never buy another whirlpool product again.

My Whirlpool dishwasher is not old. It has hardly been used, and the board is bad. My washing machine, a duet, is not old, and the knob to turn it on broke. I am returning the knob to Whirlpool. Perhaps they can duct tape it and make it work on another machine and make big dollars on someone else that buys their junk. This is the LAST piece of junk that I will ever buy with a Whirpool name on it.

I purchased the Cabrio washer and dryer 4 years ago and had no problems until recently. The motor and the harness broke and the cost to repair was almost as much as a new washer. The repairman told me that this is a common problem with all washers that Whirlpool makes as they have the same motor and harness. He gave me a list of all the brands that they make and suggested if I buy one to get an extended warranty. I would not recommend anyone buy an appliance from a company that continues to manufacture faulty products. I wonder if they own the extended warranty company?

Wish there was a no stars. This is the second refrigerator in 3 yrs or less. Had first one for less than 8 months before it stopped working. Needed to be replaced and now second one made it a little over a year and now just stopped working. Washers were also garbage and I’ve been slowly buying all new appliances with other brands. I’ll never buy a single Whirlpool product ever again.

I absolutely hate this expensive piece of junk. I have tried everything, and my clothes are not clean. It is only myself, and my husband, and our clothes dont get very dirty. I would like to send this junk to the junkyard, but I spent a lot to get the dryer with steam that went with the washer. This experience has soured me on Whirlpool appliances, and now I learn they also make appliances for Maytag!

Very loud when in spin cycle, tub leaking out of the bottom. Bearing is shot. Only lasted about 3 years. It also knots up the laundry, does not remove dirt from soiled clothing.

Purchased a Whirpool Cabrio washer. We bought this on sale at a Lowes and paid half the original price. Get it delivered and set up no issues. After about a week of washing clothes, there is a God awful smell coming from the washer because the water does not drain completely! I have used refresh washer cleaner to try and get it to go away. Most of the time there is no smell, but about once every other week, the smell is so bad it permeates through my home and makes it smell of rotten garbage. I do not recommend this washer. The cycle times jump around from the original time it tells you and the smell is just so bad. The little tray where you put liquid detergent doesnt even have a way to drain the detergent into the laundry properly and after every wash I have to dump the tray out because it stays filled with water where the water comes in and causes the detergent to rise out of the tiny hole on top. You might as well just add the detergent directly onto your clothes. I use an excellent brand of detergent that has top reviews and my clothes still dont come out smelling good from this washer. I have tried other detergents too to make sure it wasnt that one. I wish my hubby and I wouldve never paid for this thing and gone with a different one.

My Whirlpool side by side refrigerator which is not 7 years old has had more repairs than you can imagine. After paying over $1,500.00, I have had a repair service come out at least 5 times. Today, they say I need a new compressor at the tune of $850.00. This combined with my other repairs would add up to around $1,300.00. I am certainly not going to invest any more money in this refrigerator. I wouldnt recommend a Whirlpool Gold for anything. Dont know which brand I am going to purchase now as they certainly dont make anything like they use to. Totally disillusioned!!!

I agree with all the unsatisfied customers with the Whirlpool Cabrio! Clothes do not come out clean! I called Whirlpool also and was told to be sure to place my clothes around the sides of the tub, which I always did. If Whirlpool was smart, they would take the complaints about the Cabrio and offer the customers a small amount of money towards purchasing another Whirlpool washer. I know I would have appreciated that. Instead Ill go out and buy another washer and not a Whirlpool. Even my kids dont want this washer and its practically new!

Need to arrange shelves for better storage!!! Ive not had any major problems with it so far!!! I need the rubber seals on the freezer and refrigerator door replaced!!! Other than that its alright!!! Im hoping it lasts for a long time!!!! On disability and be hard to replace!!!

These washers are known to rust terribly from underneath the bleach dispenser. Please note that if not detected within the 1st twelve months from purchase, then Whirlpool will not stand behind their product. I would highly recommend not purchasing the Cabrio top load washer. Extremely dissatisfied with this product and warranty.

My front loading machine is moldy and smells terrible ALL THE TIME -- I hate this machine and will never ever buy one like this again. I spend more money on cleaner than I do on actual laundry soap.

Purchased 7/2015. LOVED it @ 1st being the key word. Notice grayish residue on clothing. Mainly on black. Towels discolored and lint on clothing. My kids were blaming dye in the detergent, & using Purex Crystals. I changed detergent to Armen hammer sensitive clear. Stopped using my beloved crystals. Wrong! Cleaned the rim @ the top of the agitator all the dirt & grime get ps trapped in the rims it helped some what. Additional problems occurred. From time to time started noticing unbalancing no matter the load size. Paint bubbling, peeling & rusting. The lid lock broken. Nightmare trying to get an appointment through Whirlpool. Referred to go to a dealer. Called Sears. Gave specific details whats wrong. Appointment 2 wks out. Service arrived, he had no idea why he was there. No info given. Then he said he doesnt have the part. He ordered it and said itll be sent to me approx 5 days. But wont be fix for another 3 wks. Same with 3 people from customer care. Informed this is not acceptable. Another problem now when unplugging it still stays on its hold electrical current. This can not be replaced until its deemed its broken & cant be fixed. They rather your home catch fire. They dont care about the inconvenience for 2 1/2 months.

I purchased a Whirlpool electric water heater in August of 2008. The unit had a 12-year warranty on the tank. On January 21, 2012, I discovered that the water heater sprung a leak somewhere in the tank shell; it’s not the pressure relief valve, thermostat or anode port. The tank was never abused and operated well within its design limits. Not sure what caused it to start leaking into the catch pan and out onto my laundry room floor.I purchased the tank at Lowes and went for the longest tank warranty to reduce replacement intervals. I sent Whirlpool an email on 1/22/2012 explaining my problem and I referenced this site. The next day 1/23/2012 I receive a call from Whirlpool (Chris) asking me about my problem. I explained again and they gave me an RMA number and told me to go to Lowe’s and they would replace my hot water heater. I went straight to Lowe’s customer service and within an hour I was on my way home with a brand new hot water heater. Thank you, Chris, Whirlpool and Lowe’s. I am very happy with my outcome on this issue.

We have a large family so when we needed a new refrigerator we found this very large unit (Whirlpool 32 cu). About this unit, its not really all that wide, but it is very deep. Lowes didnt have a model on the floor but we went by photos. Also the salesman showed us a smaller version of this unit and we were impressed with the design. However unlike the unit we saw the shelves arent adjustable. They are preset. Also the ice maker on top is very small and makes ice very slowly. The freezer section ice maker is much larger. The main complaint I have with that is unless you push the tray all the way to the back ice can drop behind the tray and fall down causing the freezer door not to always close properly, leaving you with semi defrosted food. Whoever designed this refrigerator was an idiot. All issues are really related to design flaws. This is a very expensive refrigerator. I expected a great unit and got a piece of crap instead. Stay away from this model at all cost. It would be smarter to buy 2 refrigerators instead if you have the room. This model will give you nothing but a headache and grief.This is our story about our experience. This all took place within 1 year. We bought it at Lowes. They were wonderful when it came to taking care of us when it was within the stores’ warranty. They really tried to help us. Once their warranty ran out they put us in touch with our new repairmen. Lowes did tell us that one other man bought the same unit and he was up to refrigerator # 15. Like I said, this unit is crap. Our first unit was delivered with a huge dent in the door. They took it back (lucky for us we have 2 other refrigerators).Second unit arrived in store also badly dented. They didnt bother to deliver that unit. Third unit arrives at store but back area around motor all dented up. They order a 4th unit. This unit wasnt dented up so they delivered it. However doors were very off and wouldnt line up so it didnt close properly. A 5th unit was ordered and same issue with the doors. A 6th unit ordered and they called telling me that it was all dented up and needed to order a new unit. Our 7th unit arrived and in 3 days started making funny sounds. Dual ice makers stopped working and inside refrigerator is was very warm. Lowes ordered #8. This unit the freezer doors werent lining up so #9 was ordered. This time everything seemed to line up, no dents however by the third month it started making a funny sound. Dual ice makers stopped working. Warm inside the refrigerator section. Lowes sent out a repair man. He explained a design flaw was not enough insulation around the fan so it was icing up. That was replaced and it was working nicely for 4 months. Same issues with fan icing up, the noise and no ice. The repair man came out again and mentioned what was kind of a recall with the unit. The control panel in the back of the refrigerator was wrong and needed the correct one to be put in. That was done. He told us that we shouldnt have any more issues with it.Same thing again. Same symptoms, same results...we had to throw out hundreds of dollars worth of food. (I just put in an entire prime filet mignon I planned for a special dinner and had to throw it out. OUCH!) Awaiting for the repair man, again. He will be out in 5 more days. Im sure it will be a new issue, a new brand new fix and it will work for a few weeks to months and we will be calling him again.

I bought a Whirlpool french door refrigerator, model # ED5LVAXWS about five years ago. I didnt have any problems until last month, on August 25, 2016. The ice dispenser stopped working, and the refrigerator went off. I had to throw out a lot of food. I got a new extended warranty that day, and a serviceman came out the following day, 8/26. It turned out he wasnt a repairman, just someone to diagnosis the problem and order the parts. The part was ordered, and the fridge would be repaired within 5 days, but the part was delayed because of a Hurricane Hermine, which completely understandable.On 9/8 the repairman arrived, but he realized that the original guy who diagnosed the problem was in error. He had ordered a compressor, and what needed to be replaced was the thermostat. As of today, 9/29, the part is still not in -- I was told its on backorder with no ETA. If I didnt have a mini fridge, Id be at a complete loss. I called what I thought was Whirlpool to complain about the part taking so long to arrive, but was told they can do nothing. It turns out that a company called AIG U.S. Warranty Division handles Whirlpools guarantees. I am not a happy camper.

Our washing machine - as part of a stackable set - is two weeks beyond the one year warranty. Washer breaks down, I order the replacement part to find out - after waiting two months for the part - that the washer is now being discontinued so the ETA on the part is NEVER. Ask what Whirlpool will do about this and am advised that they will offer me a discount on a washing machine that does not fit on the stackable dryer. Or I can purchase a new washing machine at more than the original cost of the stackable set.This is a totally unacceptable situation. The washer is just out of the one year warranty period and it is already being discontinued??? Is Whirlpool making disposable appliances now so that after the one year warranty we just toss the appliance in landfill? Really? Unable even to purchase replacement parts to repair a one year old appliance? I will think long and hard about ever purchasing another Whirlpool appliance again.

Water filtration unit was leaking only when someone got water. It pooled into the bottom of fridge and ran out under the fridge and because of the slope of the floor was running back towards the wall. We didnt notice until our laminate wood flooring was starting to swell up. It was probably leaking since the day we bought fridge brand new, but took us 4 months to notice. Whirlpool said they will not fix our flooring, only the fridge. We had to make a homeowners claim which we did. When the contractor moved the fridge back after replacing all flooring it starting leaking from the ice maker unit. Only when the ice tray filled it would gush out water. Our flooring is now ruined a 2nd time and Whirlpool will not fix the floor. Repairman said that Whirlpool used rigid parts in the water and ice maker units and tons of people are having the same problem. Since there is no flexibility in these parts they break when the fridge is moved. Whirlpool sucks and I am fighting with them and Lowes to get this fridge replaced with a non Whirlpool appliance. I will never buy Whirlpool again.

Cabrio washer and dryer are not energy saver by any means! Have had the pair for almost 1 year and have spent at least 3 years of washing and drying time with these. What use to take 30 minutes to wash now takes at least 48 or more and the dryer has to be run twice on lots of loads to dry! The other thing is, with no water in the tub it really does not have a soak cycle to get really dirty stuff clean, so you wash things 2 or 3 times! Now I know why I see these washers and dryers like new in the used stores for $200 to $300. Thanks for the junk Whirlpool.

I bought a complete kitchen set of the Whirlpool Gold Series Appliance from Brand-Smart in 2/2013. The first problem I had was the compressor on the refrigerator. It started making a noise & stopped cooling in 04/2014. I called Whirlpool and they said there was only a year warranty on parts and service. I was not notified that I could get an ext. warranty. Therefore I will have to pay for the repair. I called a service tech out and he said I needed a new compressor, total cost 255.00. Then in 11/2014 it started making the same noise & stopped cooling another $255.00. Now its doing the same thing. It needs another compressor, will cost me $255.00 more! A total of $765.00!! And I have only had the refrigerator 2 years 2/2015.

We bought the microwave new after the 2011 flood where we had lost everything in Tennessee. I wanted to get Whirlpool appliances in the kitchen so all appliances were replaced. We bought a Whirlpool model WMH1163XVU-1 microwave; the unit will run but doesnt heat. I also called Whirlpool and with no regard to customer service at all even with all the complaints... This saddens me because I will never buy a Whirlpool appliance again and my grandparents only believed in them... With all the complaints, the attorney generals office should do something for the people.

We bought a fridge in November 2013. Brand new, paid about $2400. After a few months, the fridge wasnt keeping our food cold, was leaking from the ice maker, and wasnt making ice. I called for a repair and about a week later they sent someone out. He assessed it, then came back a week after that to replace the part. Within a month or two later, the same problem. I called for service and was set up with a new company. The repairman called me a couple days later and instead of setting up a time to come in, he says its a common problem, he knows whats wrong, and he will order the part and call me next week to come replace it. A week passed, no word. I tried calling the man back, left several voicemails, and no answer. After another week, I call whirlpool again and tell them I heard nothing from the man and at first they tell me they cant do anything with it since it is an open ticket and I tell them thats not okay. They need to close it, he never even came to the house and assign it to someone else. After they tried multiple times to call the repair company themselves with no answer, they assigned it to a new repair company. Again, it was assessed, a part was ordered and replaced another week later. So now its been well into 9 months of having a worthless fridge. A few weeks after that part was replaced, the problem was back and I called again for repair. I was told if this problem is not solved this time I would be eligible for a replacement fridge. Obviously, it did not work so I called to have a replacement fridge at the end of August. I was told that someone would call me to set it up in 5-7 business days but maybe a little longer since Labor day was right around the corner. I waited, patiently. I called every few days for weeks until mid October and kept getting told it had not been assigned, they are really backed up, it will be just a little bit longer and they will send a message. Mid October, my sister in law called for me and she was told that it was denied because I had not had it serviced within the last 4 weeks. WHAT KIND OF ANSWER IS THAT??? Thats like putting salt on a wound!! I have had spoiled food, constant clean up of leaks, and constant wasted calls to get told that it was denied because it wasnt serviced in the last 30 days while I was waiting for a response from Whirlpool??? So of course I grab the phone and go off. They agree to reopen the case because it was denied for a bad reason. At this point, as I type this, I have been on hold for 55 minutes to speak to yet another supervisor because it has been 2 and a half weeks since they reopened my case and I am told it has not been assigned and the best they can do is send another message.

My husband and I purchased a Whirlpool Washing Machine & Dryer a year and a half ago. As of current, the machine has stopped working. The machine will turn on but will not agitate. It makes a horrible grinding noise. The type of washer we purchased was a WTW4900BW0. Whirlpool told us we should have purchased the extended warranty. But, I feel we should get more than a year and a half out of a machine that cost $650.

Purchased the American Made Whirlpool in Oct. 2020. There is plenty of room and there are only 2 adults in the home. It is a basic no frills refrigerator. We do not even need the ice maker that it has. Would purchase this again. The only negative is it makes weird gurgling sounds on occasion.

We bought the microwave in August 2018 and last week it burned a hole through the turn table which broke it and burned a hole in the floor of the microwave. Whirlpool said it was under warranty but refused to bring a new one. They ordered a new glass turntable and painted the spot that had the hole burned in it. What makes me believe it is safe now to use? What caused a microwave to go awry in the first place. It has to be a safety issue and Whirlpool will do nothing about it. Lousy customer experience.

This dishwasher (model #WDT710PAYM5) leaked water after having it for 9 months. Service man came out to look at it and said it wasnt level. The very next day when I use it the water came out again on my wooden floor. Now the wood floor looks like it has water damage. Sadly this floor was just installed.

This is an ongoing problem. I have had to thaw the refrigerator (which takes over 24 hours). Then I blow out the drain with my air compressor, run water through, etc. The drain freezes up a good way down. It is a big pain in the **. There has to be a design flaw for this to continually happen. I paid for a repair man one time but he did nothing different from what I am doing. I cant afford the prices they charge. Shame on Whirlpool for making inferior products.

I purchased the Whirlpool touchscreen gas convection range and I do not recommend this product at all. The oven cannot operate without using the touchscreen to set the temperature and it has a mind of its own. Woke up in the middle of the night and the oven turned itself on to 550 broil. I called Whirlpool, they sent a tech out who replaced the touchscreen and the same problem is happening. Not engineered very well. The range would have been fine without the touchscreen, if only it had an old fashioned knob to set the temp. I do not recommend buying this appliance.

Not even 3 years ago I purchased the very large capacity (5.0 I believe) Cabrio Whirlpool Washer and Dryer top loader set for my family. I have regretted the purchase since the first week. The washer would CONSTANTLY beep during a wash cycle, stopping the process saying it was unlevel. We made every attempt to make sure the load was even all around the basin and that the machine itself was level itself. No matter what we did, it would need to be restarted numerous times during one wash cycle taking sometimes hours to do one load. VERY FRUSTRATING. Now the washer will turn on, but it will not fill with water or start the cycle at all.The dryer has cost us hundreds of dollars in repairs, bringing the repair man to our house on a weekly basis for a while. Every time needing a new part. I have made a complaint on the Whirlpool USA Facebook page letting them know my absolute frustration as a substantial amount of other people have, and every one of the other complaints receives a comment back but mine. Although their complaint got a generic response such as, Im so sorry for your frustration, please email to the address below and we can look into your issue.I called customer service a few times to see if they could help in anyway...even asked if they could supply the parts if I paid for labor, and the answer was a flat NO. Nothing...I paid just about $2500 for this set and about $400 in repairs, and no help and no apology for selling me appliances that have not lasted even a small percentage of my last set that lasted throughout my teenage years into my 30’s. I am severely disappointed and ready to take action more now for the disrespect I feel as a consumer. I do not recommend Whirlpool Appliances AT ALL any longer...as they used to be a household item in every family member’s home. Now my large number of family and friends all know my frustration and will not purchase Whirlpool. I suggest this company do something to redeem themselves, because this is just ridiculous. No one has money to throw away like this. Thank you.

Defective Product: I had to replace the fan motor on my refrigerator, which is barely 3 years old. I contacted the company and they told me it was out of warranty. I asked the repair person if he see this problem a lot and he said no. I have had other Whirlpool products which lasted for decades.

I purchased the Amana washer # NTW4560YQO 10 months ago - when I put on the warn setting I would get an alternate cold warm but a warm wash. At the beginning of July suddenly all I got was cold water. The machine is still under warranty so I called and I got an authorized repair person who came out and replaced the mixing valve.. then I went to wash clothes and yes all I got was cold water. The authorized repair person came out and could not figure why. He called Whirlpool tech dept and they told him it was working the way it was supposed to. Now it does not give any warm water so I do not know how the tech person can make that statement.They then sent yet another authorized repair person from a different repair company and yet again the tech person said it is working the way it is supposed to. IT IS NOT WORKING THE WAY IT WORKED WHEN I PURCHASED IT AND THE WAY IT WORKED FOR 9 MONTHS. When I called customer disservice they kept repeating, our tech people say it is working the way it is supposed to. Then they tried to tell me it was the ground water. I want to know how many others out here have had the same problem. I really feel this is a defective machine and I want my money back or I want compensation and an acknowledgement that there is a problem with their crappy machine.

Purchased the French door bottom freezer 29 cubic ft. refrigerator on Dec. 22, 2012. Ice maker broke Dec. 2, 2013 and it has been downhill since. Replaced it and it broke again on Jan 2, 2014. Been waiting ever since for replacement parts. In the meantime, the freezer went out. Compressor went out. Freezer is as cold as refrigerator at 40 degrees. Lost food out freezer and food molds in refrigerator after a few days. Repairman came to investigate and determined the refrigerator is a lemon and needs to be replaced. Thankfully for the 5-yr extended warranty, it will be replaced, but it has certainly been a headache. Everything shiny isnt gold...

My gas range doesnt work all that well. Sometimes the flame catches and lights, sometimes it doesnt. Oven seems to be less than steady in cooking. It is ok, but I wouldnt buy again.

Oct 14th I walked down to our basement to find it flooded. Turns out the leak came from the solenoid that controls the water feed to our Whirlpool Gold Series refrigerator. Now, some $28,000 in damages later - floors/cabinets/walls/electronics - you name it. The repair company said that they replace these units a lot as it is simply a faulty design and Whirlpool knows this as this part is very difficult to obtain - too much demand. Well aside from the cost, the inconvenience, and the rise in our insurance rates the repair person said there was a good chance of the new part failing as well - it just cant take the water pressure as it is just cheap plastic. My advice - stay away from Whirlpool!

Bought brand new, Whirlpool front load washer and dryer, from Corbeil. Got both items home and connected and levelled (yes I took out the shipping bolts). Did my first washing and watched my new washer dance across the floor. Called Corbeil and they told me no refunds. Best they could do was to send out a Tech to check it. Tech came, changed the shock absorbers, a token act because the machine danced as much as it did before. Please for your own well being DO NOT buy this product and DO NOT buy from Corbeil. There are other products on the market that advertise items that dont shake.

My washing machine is just over a year old and it has ruined so many clothes... They come out with brown stains on them... Almost like a oily stain. Not sure where its coming from but its either Im gonna have to buy a different machine or keep buying clothes. My husbands t-shirts look terrible... If any suggestions to what it can be please respond back to me. Thanks. Model# wtw4815ewo. Serial# c51433710.

Whirlpool Cabrio - Our washing machine just started leaking water with oil underneath. This would be our third repair since purchasing this machine but it doesnt sound like a repair is possible or worth it. Its too bad we cant go back to the old models. They definitely lasted longer with no problems. Companies should make the older models bigger and forget about the front loaders and newer models without the agitators. Too much shaking in the machine causes too many repairs!

I have had this refrigerator for over 25 years and cant ask for anything better than that. Would buy another Whirlpool refrigerator. Has original french doors at top and bottom door on freezer. However, I dont particularly like the pull out drawer that the new refrigerators have now as I get so much more room with a door. The new refrigerators have improved rubber around the doors. That is the only thing I had to replace on this refrigerator.

I purchased this washer 4.5 years ago. I have always been a Whirlpool customer. My parents had Whirlpool washer and dryer while I was growing up in the 60s. When I got married in 1976 I bought a Whirlpool washer, dryer and refrigerator. They lasted 19 years!!! Then I replaced all 3 in 1995. Again, lasted 16 years. I gave the washer and dryer to my sons when they moved out--its still working.So I thought I would reward myself with a new Whirlpool washer and dryer in August 2011. I didnt know about the pitfalls with the high efficiency washers. The dryer is great, but I HATE my washer! The lid lock is ridiculous, we should be given an option to override it. The sensing takes forever. The low water level leaves clothes unclean, and with detergent residue, causing the need for another rinse cycle. This saves no water if you have to run it twice. Not to mention how long it takes to do a load. Then it doesnt spin all the water out and you have to run a spin cycle. It aggravates me every time I do laundry. After being a Whirlpool customer for over 35 years, its time to move on. I just ordered a GE machine that is old school, no sensors, no lid lock, and I can control the level of water. Whirlpool doesnt make these simple machines anymore. Youre going to lose a lot of customers if you keep selling the trash. This is the worse washer I have ever had. My adult son went into a rage last night trying to use it, he forced the lid open and broke the lock, and of course it wont work at all without the lock. Good thing I ordered the GE washer the day before, it will be here in a few days. Cant wait to bash the Whirlpool with a sledge hammer, it will give us great satisfaction! Are you listening Whirlpool? Your designers need to go back to the drawing board. I realize this is not just a Whirlpool problem. Ive seen complaints about kenmore and every other manufacturer that makes these stupid low water sensing machines with lock lids. If consumers are too stupid to keep their kids out of the washing machine, maybe they should have their kids taken away.

Refrigerator making a non stop loud noise, model WRF560SFYH01 - Thought I was buying a reliable product with a good name. Should have read other customer concerns as it seems like the products last as long as the warranty. A few months after the warranty, my refrigerator started making a very loud noise. Repair person takes it apart as the diagnostics showed no error and his best guess was a thermistor as there was ice build up making contact with the fan. Replaced it and the total of the bill was $174.23 and this may not even be the problem. If it is the board not reading properly, very expensive.

I purchased a Whirlpool cabrio mod. wtw5840bwo washing machine in Oct. of 2014. As of June 2015 I am ready to kick it to the curb. The washer works to it design and hasnt broke down but it doesnt clean our clothes. We load the machine, add the right amount of clothes and recommended detergents and 1hr later after the wash cycle is completed, the clothes still stink with the smell of daily perspiration. I went back to using our old washer that has a worn out agitator. It does a better job.

I bought a Whirlpool Cabrio washer on 11/07/10. I brought it home, hooked it up, turned it on and water came pouring out the bottom. I should have known better then, but I took it back and got another one, same model. I dont even have it 2 years and its locked up. I had a repairman here and was told it needed a new water pump ($200 plus). There are 3 adults in my home so its not like I use it hard. I am really disgusted. This is the 3rd washer I bought from Whirlpool in less than 10 years. I went on the Whirlpool site and voiced my disappointment and my problems with their washers. I was told they take pride in their products and I should have a nice day. Yeah, right, they dont have to drag clothes up and down the stairs and then to a laundromat when theyre in their 50s with a bad knee and back. Yes, I will have a nice day when I get that piece of junk out of my house. I will never buy anything made by Whirlpool again.

The burners were very crooked and the pans got burned out right away. They were covered under warranty but since then, they had the same problem with them with the new items. They had the light bulb stuck and couldnt get it out, they came under warranty and now a new light bulb wont work in it. The control top indicator light didnt work so I had that fixed under the warranty, but now it has the same problem and I cant afford to get it fixed and it could be a real safety issue.When it was under warranty, I called about the brown in between the oven door and they said it was cosmetic. It gets worse every time we use the self-cleaning oven like the seal isnt tight. The outside of the door gets brown also when using the self-cleaning oven. We thought we would have this range for a long time as we had a Whirlpool range before which lasted 20 years. I will never buy a Whirlpool product again and we have had a lot of them. e cant afford to buy a new one so we are stuck with this one with all its problems. Whirlpool just gives you the runaround when you call. When they brought the range, the self-cleaning oven part wasnt even hooked up so they had to come back and fix it. I cant believe they dont have more recalls on these. I have only had this for 4 years.

This is a defect due to the removal of the dispenser heater being removed. The insulation is inadequate behind the ice/water dispenser (@ 3 feet from the bottom of the door.) Replaced the line, thawed it out multiple times, added extra line under the fridge in the coils to try and warm up the water in the line between the 90 degree elbow connector and the dispenser... no luck. Since all the manufacturers models are being assembled in Mexico, using the same designs, other models are have the same issue. GE is backing theirs with a replacement freezer door. Well see if Whirlpool backs theirs. This whirlpool Gold is @ 3 years old and the issue started around a year ago.

Purchased a Side By Side refrigerator just 16 months back and this is the Third time the ice maker has failed. Who makes JUNK like this?? Is there not One company that can make anything to last at least three years. I am disgusted with the junk we bought that has Whirlpool on it. I should Sue Home Depot and Whirlpool for Fraud.

I purchased this model 2 years ago. I absolutely hate the fact that there is not enough water dispensed to clean my clothes. Part of my clothes dont even get wet, therefore, I have to press pause and add 2 to 3 gallons of water during the wash and rinse cycles. I do like the spin cycle as long as it does not get unbalanced.Wished I had never purchased it.

I purchased whirlpool Model# WFG540H0ES gas with convection. I purchased it because the price was $1000 dollars less than comparable ovens and even now the price has gone up $300 since I purchased it. I really wanted the luxe look at a discount price, a burner that you could lay a grill over, and five burners which it provided all of those things. I hesitated to buy this oven because the door fell off the last Whirlpool within three years and they refused to fix it so I tried not to buy this brand but it had the amenities I wanted for the price I could afford. I really like the oven. I like the oven the best because it really does make a great cake. I like the two large grates that sit across the oven. It makes it feel high end. If you dont wipe the range immediately grease gets stuck on the range and is hard to clean. This is what I like the least. Im ready to wipe on the weekend and its too late. It took me four days of internet comparison to decide on this one. The house is not painted, the cabinets are falling off the wall literally but I am extremely proud of this oven and it makes me feel affluent even though Im not.

The space could be laid out a little better. The flimsy shelf is not real stable for foods or ice tray. Where the shelf locks into the side wall is not deep enough to stabilize the shelf itself. The flat indentations in the bottom, where they meet the front, have an edge that makes properly cleaning the freezer a bit difficult.

Absolutely read the reviews on this machine before deciding on a purchase. I have experienced with great frustration every issue addressed in other reviews. Clothes constantly have to be rewashed. The Quick cycle will leave your clothes in a puddle of water. But then there is no spin only cycle to correct that. I have purchased Whirlpool washers before with great satisfaction but this machine is not worth the money I paid for it and does not save me on water or electricity costs because of all the rewashing I have to do. Like others I am stuck with this machine until it dies. You lost me as a customer, Whirlpool.

I love this stove! It is nearly perfect. I wish it was easier to clean the glasstop, but I imagine that comes with any glasstop stove. The stove is easy to use, and I love the cooktime option. My only complaint is that the timer is very quiet, and when it is a timer while something is cooking, it only beeps once. If its a timer when nothing is cooking then it will go off repeatedly until you turn off the timer.

Sturdy, durable, and flawless operation, from the 5 multi style smooth top elements to the self cleaning convection oven with the secluded bottom element. It is a sleek clean looking appliance, and its the best weve ever owned. To one that says they dont make them like they used to, I say thank God!

I purchased a Whirlpool Cabrio Washer In July 2014 for $937 cd. What a waste of my hard earned money! I have had nothing but issues with it since I purchased it. The retailer no longer sells them as they have seen nothing but complaints with them yet Whirlpool did nothing to help me as a client. It does not wash the clothes, there is such a foul smell even when cleaning it once a month as requested and the clothes comes out soaking and not rinsed properly. The technician came out and advised the washer was not broken. That is just the model. I have requested supervisors to call me back and most recently wrote the corporate office. I am out almost $1000 and in a situation where I have to go purchase a new washer as I just cant stand to use this product any longer. I am shocked they have not placed a recall on this model. What a poor product.

I like my refrigerator however is smaller and simple. The performance is great. The value was too much for the size and simplicity of the refrigerator not satisfy on that. Overall is very good and for the size of my family does the work. Im happy with it but will be upgrading in a later time.

I like my dishwasher very much. Because we have hard well water I use Lemi Shine to cut down on any deposits. The top shelf is adjustable so that helps with large pans getting clean.

I bought these products 2 1/2 years ago along with a dishwasher and Microwave, all which are Gold Series. The first month my Microwave broke. Instead of a certain part that they used to use, they now use a Capacitor instead and it broke. The repairman fixed it under warranty, but told me Ill be seeing you again. Then, my oven occasionally says Function not available. Whirlpool wont tell me what the problem might be and they have nothing for troubleshooting this problem in their manual. My only solution is to reset the circuit breaker and then it works for awhile. Now, My refrigerator has ice building up at the bottom of my freezer and leaking all over my floor. I found a Whirlpool bulletin online which explains that this problem is because of a defective part (Grommet) and that they have a replacement part for it and you can get it by calling their customer service department. Why didnt they send out recall notices to their customers?So, on 8/10/2015 and 8/11/2015 I tried getting this new p-trap part, but for two days now Whirlpools computers arent working and they have no other way of looking this stuff up. Very poor customer service and I also waited for a half hour on the phone to be told their computers arent working. How about putting a message on their pre-recorded message letting customers know their computers arent working?

I purchased an 80-gallon electric water heater in 2009 with a Lifetime warranty. When the unit failed in 2021, I was told that Whirlpool no longer manufactures an 80-gallon tank. I was provided an R/A# and was told that Lowes should honor it with a like-kind replacement unit. Lowes originally suggested I order an AO Smith Hybrid online, (at my expense), return my old tank, and they would reimburse my account. When I went back to confirm this offer, it was adjusted to a $200 credit (suggesting that was the value at the time of purchase). Later, Lowes again adjusted their offer to cover $650 toward a replacement 50-gallon tank with a 6-year warranty and 30-gallons less capacity. Other manufactures do produce 80-gallon tanks and Lowes does have AO Smith tanks available online only. I would have to pay the difference beyond the $650 offer.I purchased the original 80-gallon tank because I need the capacity and I assumed the Lifetime warranty would allow for an even trade if/when something went wrong. The proper solution would be for Whirlpool/Lowes to offer a replacement value for any comparable 80-gallon tank regardless of the manufacturer. Currently, similar tanks average $1300-1500. (Westinghouse w/ Lifetime warranty at Home Depot). Lowes should also be able to order the tank for in-store delivery as opposed to having me order online at my own expense. Meanwhile, the current tank is leaking and will soon be out of service...

Our machine was bought via the employee purchase program. Its just under 2 years old and the bearing has been out for nearly 6 months. I called Whirlpool and our local Whirlpool repairman. They both want hundreds of dollars to repair it. Being pretty handy, my husband and I decided to fix it ourselves. Trying to find compatible parts for this model is a NIGHTMARE. Everything in my house is Whirlpool...range, dishwasher (also junk), microwave, fridge, washer, dryer...and it will all be systematically replaced with ANYTHING BUT WHIRLPOOL OR ITS COUNTERPARTS.

I am very impressed with Whirlpool. After seeing my review, they contacted me and offered to send the parts to fix the problem with the LED lights. They sent a Whirlpool authorized repairman to my home with the understanding that since the refrigerator is out of warranty, I would have to pay him. Whirlpool also asked me to return the faulty part so they can research the problem. We are once again happy owners of Whirlpool products. Thank you Whirlpool!

GFG461LVT2 - In October of 2010 I purchased a Whirlpool Gold Fridge and Stove. Its been about 3.5 years and two of the caps that go on top of the range burners are chipped. All of the caps are badly stained and despite the manual instructions to wash them in mild soapy water, they do not come clean. They dont come clean using heavy duty Easy Off cleaner. In addition, the seal on the oven door has apparently failed because the glass is foggy on the inside. Today I phoned Whirlpool after going to their website. I first spoke to a parts representative who advised that I would have to pay $47.00 per cap or $115.00 for all five burner caps. I was transferred to another department as I thought I should get the appliance parts and door fixed for free. The appliance is only 3.5 years old. I was told that the appliance is only guaranteed for 1 year and I would have to pay dearly to remedy the two problems. This appliance is Whirlpools Gold series. It supposed to be top-of-the-line - the price tag was certainly top of the line. Im very disappointed in American workmanship and the companys lack of integrity. Not too long ago I purchased a Whirlpool (aka Maytag) front loading washer. I now own a Samsung. The point is that designed obsolescence will force consumers to purchase products made outside of the US because some of us cannot afford to buy or repair appliances, cars, etc., every couple of years.

Our countertop Whirlpool microwave oven is just over two years old and one of the led lights in the clock display just went out. The push-button opening mechanism is very hard to work and quite loud when the door is shut. When the timer is set but the start button is not activated for a few minutes, the door warning goes on and you have to reset the timer. There are five beeps that indicate when cooking is done and they continue even when the door is opened. The only way to stop them is to push the stop button and there is no way to adjust the noise level or number of beeps.

Ive bought a new home and I purchased a brand new Whirlpool black oven range. First, a piece of metallic on top of the oven broke. I couldnt believe it. And the biggest problem is that whatever I do to clean the top surface, it always leaves a stain. After a few months, the oven looked like 10 years old piece. I called whirlpool and talked to a customer service rep, he told me that I needed to clean the surface immediately after something spill on it. To make sure if I understood it right, I asked him You mean when I am cooking some rice and some water spill out, do I have to remove the pot and clean the surface and repeat that all along while I am cooking? BELIEVE OR NOT, THE ANSWER WAS yes. I cant believe the bad quality of this product and worst, its customer service defensive attitude. Dont buy this product.

Whirlpool Cabrio Top Load, Short Agitator to protect clothing, cost reasonable, on sale $800.00 both (Aug. 2013) - Sears credit no interest. Moved, and had to sell after a year, but I anticipated a long life r/t rating/reviews online. One Problem: no setting to soak clothing that may need it. I bought the largest Whirlpool Cabrio to make sure my Queen bedspread (heavy blanket type fur on one side) would fit. Because of the short agitator I could have bought the smaller one I discovered. I could fit 6 regular side and 4 beach heavy beach size towels in it easily, or two Queen quilts in at a time. I rarely needed an Xlg water setting. The dryer had a steam only setting but I never tried it because it was set up in the apartment when I arrived and the delivery people were not very bright. Put the Dryer farthest from the vent, washer farthest from faucets, and put hot and cold hoses on opposite spigots. I did not want to chance they set up the steam section wrong, as well. I moved across country 1 year later, but have trust the W/D would do well. My last Sears brand (made by Whirlpool) only had one minor problem (on warranty) and lasted a good 8-10 years before moving and selling them to another couple. They were still in wonderful working order (front loader).

Bought washer just under three years ago and the tub bearing started to sound like a jet airplane. Whirlpool seems to have an ongoing issue with the tub seal which goes bad and then allows water to enter the bearing which then fails. Whirlpool will not make it right, I guess I will have to plan on a $350 repair every two to three years if I keep this machine. I am very disappointed with whirlpool for not standing behind what is a known problem. They should replace these seals under warranty so that the Bearing does not fail. Thats my opinion, recall the seals and fix a bad design problem. I would not recommend ANY whirlpool products to anyone at this point. What other problems do they have with their other products?

My first time with Whirlpool (Always had GE) but at the suggestion of our builder, we went with Whirlpool and the stainless steel is horrendous. Nothing will clean it or make it look STAINLESS. My refrigerator, dishwasher, double oven, tall vent all look terrible no matter what I use! I have never had this problem before. Im embarrassed to have anyone go into my kitchen...

I bought a heater from Lowes in south lebanon ohio in feb. 2013. Gas valve is bad. Whirlpool will not replace it because it was put in a utility room with a toilet in. What a bunch of crap. Their service dept. is joke.

Had the entire kitchen remodeled. We bought a Whirlpool Gold French Door refrigerator from Sears, did not buy an extended service contract. The refrigerator has NEVER made an ice cube. The water dispenser in the left door sometimes works, mostly not. The fridge freezes the food inside, temp. set at 41°F. The entire ice maker has been replaced, several valves have been replaced, a service company rep. tore the back off the fridge, found some insulation misplaced, said he repaired that. We have been very patient. Three repair companies have been sent out by Whirlpool, two said the refrigerator CANNOT BE REPAIRED. Whirlpool told me the only resolution is repair.Whirlpools Customer Experience Center is a joke, they do nothing but try to schedule another repair call. Tell you how sorry they are about your problem but do nothing to solve the problem. Carefully trained to give you the BIG runaround and nothing else. You never get the same person twice or the same city twice. Patients exhausted. Calling my lawyer. I would strongly advise anyone needing a new refrigerator not to buy a Whirlpool product. You should also check the list of other brands they make, there are several. I wouldnt buy them either. Buy a fridge made in Japan by a Japanese company. They get it right and know the Quality Process.

Bought a whirlpool refrigerator in 2015, have had both handles replaced 3 times, the bottom pieces of the handles are made of plastic and they crack. We had to take them to a metal fabricator and have them replaced with metal to keep them from breaking. Lowes and whirlpool know of this problem and they do nothing about it. Will not buy another whirlpool product. Very dissatisfied.