We purchased a WRF989SDAM03 model French door refrigerator in September. A month later it began to make grinding noises when running. The noises got louder until it sounded like a car idling. We called for service, and the technician diagnosed a failing compressor. They replaced the compressor with some difficulty. Three days later we lost cooling. They replaced the compressor again. Now the refrigerator cools, but it runs 100% of the time. I dont mean frequently, I mean it NEVER. SHUTS. OFF. Its never not running. Today a technician came out, and after 1.5 hrs of diagnostics on the phone with a Whirlpool engineer, theyve declared that it works. Whirlpool refuses to honor their warranty and says that because the unit cools, I should accept that it runs 100% of the time. I can get no resolution from Whirlpool.

My mom got me and my children a new fridge side-by-side ice maker. We were hoping that since it was new, we would have it for a while, but 1 year and 1 month later, it is not making ice and changes temp for no reason. My fridge will, most of the time, keep cold; but then, there are those days that it doesnt. No one touched the temp, and since its been more than a year, Im stuck. How wonderful to spend all that money for a year and one month! We dont have a working ice maker, and also, I cant keep food good. I cant afford to throw food away. And my mom and I cant afford to get another one.

They sold me a washer that did not work. First load failed and the machine locked closed. Error E1 F9. Took 7 days for technicians to open the machine. The laundry was rancid by then. Needed a new drain pump motor, which was installed 37 days later. Whirlpool offered $150 for my loss of clothing. Ridiculous. Value $900, I asked for $500. Awful.

Whirlpool Cabrio - 6 Big Problems: I dont write bad reviews on anything but in this case, I feel I have to warn potential buyers. Ive owned this washer for more than 4 years. Here are the problems: 1) This washer TEARS HOLES in my towels; 2) It SHREDS some clothes; 3) Loads are UNBALANCED every time I use it, regardless of load type or size; 4) Very LOUD when running. My neighbors can hear it and they are 150 feet behind us. It sounds like someone is pounding on the walls of my house. BOOM! BOOM! BOOM! I havent seen it, but I believe it might actually be jumping off the floor; 5) Its NOT High Capacity as advertised. Sure, the drum is big, but you cant put much more than a tiny load in it. If you try a larger load, the clothes dont get cleaned; and 6) Whirlpool wont do a darn thing about it. They dont care about the buyer or their own reputation.Our family grew and I thought we needed a larger washer. I foolishly replaced a ten-year old, $300 standard top-loading GE washer that never had a problem, with this expensive **. The GE had a drum that was about 1/2 the size and it washed MORE clothes! The GE never damaged any clothes and it wasnt ridiculously loud like this one. I regret ever buying this expensive washer and I will never again buy a Whirlpool product.

We bought a Whirlpool side by side refrigerator new. When the first one was delivered it had electronic problems. We sent that one back. The next one, same model, seemed to be alright for a few days then it developed electronic problems. My son discovered the problem was caused by a faulty door panel in the freezer. The panel would come loose and if you knocked it back in place the electronics would work until the panel came loose again. Whirlpool would do nothing about our complaint. Now the refrigerator section freezes things. We paid to have it fixed 2 months ago and now have the problem again. The repairman said he had brought up concerns in meetings about the same door problems and been blown off. Our food is freezing in the refrigerator again and Whirlpool has blown us off again. We will never buy Whirlpool again. I trusted Consumers Report when I bought the Whirlpool and that goes to show you that doesnt always work either.

I purchased this washer (Whirlpool Cabrio HE) 2 years ago against the advise of many people including my husband due to the cost, $850 for what is now no more than a large paper weight! It had never really done a good job at cleaning our clothes. About 6 months ago, it started not spinning enough to remove all the water from the load. I thought, no big deal, I will just use the extra spin cycle. It became the normal thing - wash, spin, extra spin. Well, then it became wash, spin, extra spin, extra spin. I noticed 3 months ago that it was not even agitating. It fills up, sounds like it is agitating and then drains. There was no movement from inside at all. All along I am getting from my husband. told you not to buy it! I gave in and called the repairman - $185 for a console, $26 for a sensor and $55 for a couple of drum clips and then the $35/hour for the repairs. I would rather spend a couple hundred dollars and buy a washer with an agitator that really works. I would never recommend this washer to anyone!

I purchase almost four thousand dollars on WHIRLPOOL appliances this month. From: HOME DEPOT 114 FEDERAL RD DANBURY CT. Received the items a week and a half ago 9/15/18. I was told to exam item no scratches, dents etc. I did that and had them put in place. I didnt get a chance to use washer until the fourth day. At which time realized it didnt work. Went over to store and they gave me Whirlpool repair phone number. Called and was told they only repair Mon - Fri 8am-4pm. I work every day until 5pm and off weekends. Told Whirlpool repair just that. THEN I TOLD by girl I was speaking to (Whirlpool repair) I COULD JUST RETURN THE WASHER TO THE STORE (Home Depot) MYSELF. I WAS FIT TO BE TIED. I told her, What should I do? Carry it on my back? I have never been treated so poorly. I just moved here from Florida, started a new job. I cant take a day off to have the washer that should have worked fixed. I will never purchase anything else from Home Depot if this is how Im treated, and Whirlpool their customer service stinks!!! So now Im stuck with a washer that doesnt work and a company (Whirlpool) wont accommodate their customer. (Whats wrong with this picture???)

We bought the Whirlpool Gold series side-by-side about 2 years ago with an ice maker in the door and with this design, the ice bucket is on the inside of the door, which we thought was a very clever design, taking up less freezer space. Well, to remove the ice bucket, we had to use a blow dryer because even though you press the button which is supposed to disengage the bucket from the door, it has always been frozen onto the base.Then we started having issues of water leaking from the ice maker. It turns out, that the lever that controls the chute was broken. We called a certified Whirlpool technician to come out to fix the ice maker dispenser lever. Well as it turns out, it cannot be fixed. It is a sealed in the door unit and to fix it, we have to replace the door, a repair estimate for door and labor is approximately $800. That is absurd.I contacted Whirlpool and was told that my refrigerator is out of warranty and that there is not an option to repair the dispenser. There is nothing we can do. I said that according to the repairman, we are not the first to report this problem. When I contacted Whirlpool I was told there is no recall for this item. We purchased the Whirlpool based on the reputation that it has had in the past and the good product we have in a Maytag (which is associated with Whirlpool) dishwasher. Well, never again are we going to purchase a Whirlpool or any of its subsidiaries products. I have read so many unhappy customers here that I cannot believe that Whirlpool continues to make such inferior products or designs.

I purchased the Whirlpool Duet June 2011. Within two weeks, it was tearing my clothes. It didnt matter how little of a load it was, they still ripped. Five months later, my machine was leaking water. The repair man came out. I told him it was also tearing my clothes. His only response was dont load it to full. Well, I called the store where I purchased it and they are sending a repair man out again. I told them to either fix this from ripping my clothes or I was going to take a hammer to the machine and never buy a Whirlpool again or give them a good reference. I also called Whirlpool directly and told them of my problem and they acted like they had never heard of this happening before. I told them to search the internet because everyone is having the same complaint! I had a Fridgidaire front loader for 9 years and never had a problem with it eating my clothes.

We bought a 20.5 cubic ft Whirlpool refrigerator. 2 months later it started cutting off, and on in a constant repeated cycle then run normal for a while. We had 2 Whirlpool repair appointments. The first guy said he couldnt come fix it unless it was acting up while he was here which was a intermittent issue. Refrigerators dont perform on cue. The 2nd guy came out after the first guy messed around long enough for the warranty to expire. We went ahead, and replaced the startup relay (most common problem). He replaced the control board, and wire harness. He said if that didnt fix it he didnt know what else to do. 2 hours after he left the fridge was right back to doing the same thing. He failed to report back to Whirlpool that the fridge couldnt be repaired. We contacted customer service, and their resolution was to get another repairman to come out, and replace the control board which had already been replaced. In the end they bailed on us, and left us stuck with a broke refrigerator, and we had to buy a new one ourselves. I might add it was not a Whirlpool. They spent $471 trying to fix a broken fridge, and wanted to send another repairman (another $100) to fix a $629 refrigerator how does that make any sense. It was a very disappointing experience, and Whirlpool should be ashamed.

We bought our Cabrio set 2 yrs ago. They have worked fine, until about 4 weeks ago when we begun getting what looks like bleach stains on our dark and colored clothes. I blamed my wife for using bleach or splashing it accidentally. So today it happened again, and no bleach was used or even open near the machine. This was the third load today and the first one was towels, no damage, 2nd load whites and light underwear with some spotting, third load pair of pants and pair of shorts ruined. What is happening?

Whirlpool Duet 3.9 cu ft High-Efficiency WFW9451XW00 - Hear my first experience with Whirlpool. I purchased a washer machine 30 April 2014. Guess what - machine stop working suddenly on July 30th, just about three months later. I had a lot of guest from overseas. While they visit me, I did not have my washer machine. How embarrassing. It was big mistake to buy Whirlpool. It is all made plastic inside and they uses cheap Chinese material. Anyway, technician came house to check what the problem was... all control system was burned. He ordered almost 10 parts from Whirlpool on 04 August. Whirlpool scheduled delivery for 20 of August. I called them for them to send the parts faster so my guests could wash their clothes. They send them little faster for August 16. After a day, technician was in the house again. I waited about 3 hours for him to fix my machine. He was really nice guy. He put install all new parts. Just in front of me, new parts broke after 5 minute. Whirlpool still did not contact me about their decision. Today is August 26th... I called them 5 time already - Nobody give me useful info. NO Whirlpool, guys - bad service.

Another reviewer complained about a knocking sound upon startup. My Brand New fridge has been doing that and I have just ignored it. Maybe I shouldnt. Compared to our original Beaumark fridge, the Whirlpool is VERY NOISY.. Since the actual workings seem fine, I am not complaining but rather quite concerned.Especially after reading the numerous Negative Reviews.

My Brother-In-Law bought a Whirlpool Gas Water Heater from Lowes last year. The Water Heater was still under warranty and would not stay lit. He called Whirlpool and they told him to send them a picture of where the water heater was installed (really? a picture). They told him he could not order the replacement part which was a Thermopile because he had to have a licensed person install it? Really? In your own home? My husband finally got Lowes to order the part because Whirlpools only help was for him to purchase a new water heater and Lowes would give him 10% off a new one. Lowes and Whirlpool have a monopoly on water heaters. Whirlpool is the only brand that Lowes sells. So if you want your warranty to be good on a water heater DO NOT BUY WHIRLPOOL.

The top of the range stays very hot. Not the burners -- just the top of the stove itself. Now the oven pilot wont light and there doesnt seem to be any sound or smell of gas when I try, though the range works fine.

We bought a Whirlpool side by side at the end of August 2017. In March of 2018 - the day after I got the letter about extending my warranty - they had to replace the diffuser - it was making a horrid noise and freezing my eggs and milk. This part went again in July. I insisted they extend my warranty which they did - until March 2019. The part went again in November. I again demanded an extension - now it is guaranteed until June 2019. I asked about replacement and was told that as long as it was reparable they would not replace it. This part is dying every four months. The first few times I called, the hold recording touted a repair app - that did not give me much confidence in the company.

Im so disappointed with this product. Its only a couple of years old, which seems fairly new as my old washer was over 20 years old when I finally got rid of it because of the noise it was making! First, the Cabrio stopped draining and spinning, even though the display showed that the cycle was done. Phoned Whirlpool, and the best they could do was send out a repairman - at our cost, of course! We refused, and kept using the machine - put it on for an extra drain and spin. Then, it stopped working completely! My husband hauled it out to a repair shop and was told it needs a new motherboard at a cost of $400 plus labor! This was an expensive washing machine, and I feel Whirlpool should offer its customers better service! I guess we need to buy a new machine - definitely not Whirlpool!!

Have owned my Whirlpool washer model# LSR 701 0PQ1 two years and had no problems with it before today... The washer was used once a week since I purchased it and only myself use it. There is only myself and my son and our loads are always small. Well today I put a load in and went to finish my other housework and when I went to check on the load, there was a weird smell in my laundry room. As I approach the washer to put softener in the rinse I saw a flash behind on the left hand side of the control panel where the size of load and water temperature selection is. I unplugged the washer and put the fire out. Have never had anything happen like this before with this brand. I already know I have to buy another washer but am scared to get another Whirlpool.

The silverware comes out all spotty and water stays inside cups and on dishes. I am going to have to replace all my utensils. They are so spotted that they look filthy. Knives, forks, spoons and all serving utensils. I have used this brand new Whirlpool dishwasher from August, 12, 2016 to today Oct. 21, 2016. I am very upset.

KitchenAid double oven glass exploded during the self-clean cycle. The oven was purchased on 9-20-11 and the glass exploded on 11-30-11 during the first-use of the self-cleaning cycle. The cavity was damaged with dents and shards of glass from the explosion. Unfortunately, the warranty for KitchenAid is replacement of parts and repair only. Nicole, supervisor at Whirlpool, offered to extend the warranty 6 months. Then I was somehow disconnected from the call.

I purchased a Whirlpool Gold from ABC Warehouse in Flint, MI, for $2099.00 before tax and it was delivered on 10/22/2010. Head-liner of inside of refrigerator has a crack about 3-3 1/4 inches long and the refrigerator is running more often. A repair tech came today, 10/14/2011, and did his job fine. He called Whirlpool and they stated to fix it with epoxy? The repair tech is ordering this. I called Whirlpool at 9:00 am right after the tech left at 1-800-253-1301 and spoke to Sherry. I explained everything to her in a very nice manner and she stated that according to the manual, they give us it is for repair only? I said, ok, could I please speak to her Supervisor and she said yes but it will be the same answer. I spoke to her supervisor, Lisa at 9:15 am, she came on talking about the problem and let me talk, I asked her on several occasions are you still there, and she said yes, her words were that Whirlpool only repairs nothing else for the year as per my paperwork (record). I said we dont even get this till after we purchase the item, I mentioned I had a Cabrio Washer and it was junk and had more service calls than any other machine I owned. I have a stove as well from Whirlpool it’s been good so far, I told her with service like this, and them knowing their liners are made of cost cutting saving materials as I have read enough complaints about this on the internet, that Whirlpool is eventually going under and so are the other small shops that do part work for them and their jobs will be outsourced to Japan, China, India and so on, I asked if there was another person higher up than her I could speak to and she said no, they’re not available at this time I snickered and said thats management for you. They have a customer service rep (call center complaints which is Sherry), then supervisor like you (Lisa) then some other management that dont want to talk to you. Way to go Whirlpool. I told her to document that I will never buy another Whirlpool appliance and I will definitely tell others and so on, and if we get enough folks to ban them they will leave USA or close and then Sherry and Lisa will be unemployed just like the rest of us in the good ole USA. Poor appliances for folks that can barely afford to make it and if you’re lucky and working like me and you buy something; shouldnt a refrigerator last more than this, and you stand behind your products? I also told her I know some are abused but this was not an abused product from me. It is a Whirlpool ‘cut your cost savings product’, and forgets the customer. Please look at the old appliances, I also mentioned I have an old Amana in my garage that is 17 years old runs great and never had a problem. And I gave her up for this piece of junk Whirlpool. I then told her I will write letters, emails and everything I can think of to ban this make and product. Model number of this refrigerator is GI7FVCXWBO, freezer on the bottom, fridge on top, side by side doors, solid black with ice maker. When I purchased this I bought it to last a long time as I had to finance it, and take from our monthly income. I had never had a nice fridge, but heck this is not nice. It’s a joke and the sad part is, I owe over $900.00 still and just got laid off. Thanks to the good ole USA and Michigan, but I will pay it off no matter what cause I pay my bills, and stand behind my name as a good person and citizen unlike Whirlpool. Boycott their products as they dont care about us or the American workforce. Oh, and this damage was not caused by abuse to the fridge - it was poor quality of materials in their products. Thank you for letting us complain about products! Also, it’s not like I can go out and buy another refrigerator as it took me over 18 years to get this one. Thanks WHIRPOOL for letting me down on another bad product but it will never happen again. Ive definitely learned and will teach others. Its just not fair that these big manufacturers can get away doing this to the poor people, maybe its like they say; corporate greed?

This washer is a piece of junk!! It doesnt use enough water to clean the clothes and now it wont spin them dry. I have maybe two loads a week on a regular basis. I have always used HE detergent. Never overload. It is only three years old and I have been having to go to the laundromat because I cant afford a service call and especially if it is what they say which costs almost much as the washer. Be ahead to buy a used washer or a cheap one. It wasnt getting the clothes spun out dry enough - dripping wet. Then it flashed od and ul and sd and f51 and then it kidnapped my clothes - couldnt get the door to unlock with the pause or power until I unplugged and still had to wait several minutes. They refuse to help. Do not buy this machine!!! The customer service was not one bit of help. Instead she wanted to charge me $350.00+ dollars for some plan.

I wish I had purchased this a week before I decided to become an owner of a portable AC unit. This unit cools my 390sq ft living room with ease, paired with a large 3 speed stand-alone fan, the adjacent rooms feel the coolness as well. I plan on purchasing another uni, with a lower SQ rating as to have for the master bedroom. Easy to install, move and drain when the time calls for it. Not too loud, not too big, not ugly and I would purchase this unit again.

I had a Whirlpool washer that was 31 years old so when the motor went out I bought a Whilpool Cabrio. I HATE it!!! First, it takes at least an hour for 1 small load to finish. Then the clothes are not even clean and rinsed all the way. Dry patches on clothes and where the soap did reach the clothes there is white soap scum all over. I tried using the extra rinse function and still soap everywhere. Im hardly using any soap to begin with. I have to wash some things twice to get the soap off. Thought I was doing good by buying HE. What a waste of money. I cant wait til it breaks which should be soon according to all the previous comments. I have only had it 4 weeks. Dont buy this machine!

Do not buy Whirlpool appliances! Save yourself the trouble. I have a Whirlpool free-standing gas range that I bought when I purchased my house in June 2008. Just the other day, the oven stopped working. When I went to turn the oven on, I can hear a clicking sound but the burners in the oven do not ignite. I called Whirlpool and they offered to send someone out to fix the problem. By the time someone comes out and charges me for parts, labor, etc, I will probably have paid half of what I paid for the range when it was new! I also had the same thing happen with a Frigidaire refrigerator last year! The bottom line is that brand name appliances are not built the way they used to be. I am actually looking at buying a Samsung or some other model and try my chances with them!

I bought a Whirlpool dishwasher from Lowes and it has never worked properly ever since. It has been a little over a year now and it will not drain, will not wash dishes, and it stinks so bad that you cant drink out of the glasses. Its a total piece of junk. I called the manager at Lowes and explained all the problems. He said that he would see what he could do. I left three phone numbers but he never even bothered to call back. I will never buy anything from Lowes again.

This complaint refers to model number ET8MHKXMB. It was purchased in November of 2008 and the fan had to be replaced on May 29, 2012. The cost of this repair was $189.79. This is a terrible thing to have happened. Obviously, the fan was made cheaply. We are very dissatisfied and will not purchase another Whirlpool refrigerator ever!

We have front loaders. Far, far less damaging to the clothing than a top loader with agitator, would never go back to top loader. That comes with a caveat though. There is a difference you may not realize between the two styles. With a front loader comes a little maintenance. You will need to clean the washer periodically. Most all the stores sell the cleaning tablets and no, not all cleaners are created equal. I will only use Affresh after testing most of them. With a front loader there is always some water in the bottom of the drum, even after the cycle ends and even when it looks empty. So if you wash real dirty or smelly things, you’ll want to run an empty cycle to rinse out that leftover water or run with cleaner.In between wash days you’ll need to leave the door open so it doesn’t mold or mildew. The door gasket/seals will show mold and mildew and or you’ll get a mildew smell in your clothing. The only issues we’ve had with these units were the learning curve on front loaders in general and with the dryer we had the water valve for the steam function stick open (after 5 years) but it was due to calcium build up from our well water, not a issue with the machine itself.The dryer lint screen could be better. It is vertical so as the lint builds up during a cycle it drops to the bottom and accumulated at the bottom falling off as you pull it out each time to clean it. The lint catches on a crazy amount of extrusions inside the lint trap which also makes it nearly impossible to get down in and effectively clean all the crap out. One last thing if youre changing from top to front loaders. Buy the peristalsis, they’re expensive but it’s a pain in the butt to get stuff out if you don’t have them. Overall we’ve been very happy with our Whirlpool front loaders and would confidently recommend them to you.

I bought my Whirlpool range in 2009. Good thing I bought an extra warranty because since then, my oven has stopped working about 5 or 6 times. When I turn the oven on, it does the clicking sound, it starts up then it turns off and sometimes it doesnt even turn on. In 2010, I had my turkey ready for the oven at Thanksgiving. I turned on the oven and nothing. I had to cut the turkey and deep fry it. In 2011, same time on Thanksgiving and now Ive been waiting for 2 weeks for the part. I have 4 kids. I need an oven. I cant take this anymore. Also, out of the blue, sometimes the stove top starts clicking on its own and it scares the hell out of us. I have to unplug the stove. Help.

I purchased a Whirlpool oven and stove from hhgregg. The refrigerator is at best OK. The stovetop is easily scratched and looks horrendous after just a few months. Cooking controls are far too high for slow cooking. Customer service is terrible. Avoid, purchase another brand. You will be much more satisfied.

I purchased my whirlpool washer on 01/24/2011 and I purchased a 5 yr extended warranty at the time of purchase. My washer broke down. I called the whirlpool co. After 5 mins getting through the phone prompts and another 30 mins on hold I finally spoke with a rep name Ashley who state that there was no account or record of my warranty. She connected me to another department where I spoke with Eva. I was advised that since the company that sold me the warranty was out of business whirlpool would set up an account for me if I faxed the information documenting my original purchase. I faxed the information, waited three days without a response. I called today went through the phone prompts and could not reach the reps I spoke with before. The reps today were not helpful and refused to even try to get me to the reps I spoke with before. I was advised that the previous reps provided inaccurate information.If an appliance comes with a one year warranty and a consumer purchases a 5 yr extended warranty should it be added to the 1 yr or is the first year included in the 5yrs? Wouldnt it only be a 4 yr extended warranty if that were the case? I am very disappointed in the lack of quality of my washer and misrepresentation that was communicated by whirlpool reps. At the very least they should answer the phone promptly and honor the commitment to repair products. This is the case number (**) I was provided the first time I called, but it is not recognized by the reps I spoke with the 2nd time. I was provided 866.368.6478 as a contact# and a fax#. I faxed my receipts to that number as instructed.

Purchased the Gold Series Dishwasher Model No: WDF730PAYM0 Serial No: F14403489 on Dec 2011, started using it from Jan 2012. All is good until June 2014. It started leaking from the bottom, called Whirlpool - the great bad company. Since it is not under warranty they asked to schedule an appointment with their local authorized rip off service company. Technician come on the service day and told me that it is $120.00 for the service call and Labor and parts are extra, first of all $120.00 to come to my house is first rip off, that is the reason Whirlpool on their website do not give any estimates on the service call.After checking the appliance he said main assembly is bad and needs to replace and that will cost more than the original purchase price - what a ripoff. He asked me to contact Whirlpool, they may help since this is the known issue with this model. Called Whirlpool and mentioned and they said it is too old to continue to operate so they cannot help. Ended up trashing the 2.5 year old dishwasher for the new GE dishwasher. Never buy a Whirlpool ever again even on sale. Whirlpool company is not ethical and not ready to help consumer, would love to see them close their operation in America.

I purchased a Whirlpool duet set on sale at Lowes about two years ago. The front loading washer has been leaking when I put in a full load of clothes. It usually floods the floor when it leaks. I am upset and very angry because this leak has ruined the doors to my washer doors. Apparently, the defects with this machine was known by Lowes and the Whirlpool company at the time that I purchased it (thus the sale price). This was not forementioned at the time of purchase. What a lousy way to do business. Whirlpool screwed me. Shame on me. Never again.

2007 we purchase a Whirlpool Casio washing machine. Rusted out in three years. 2008 we purchase Whirlpool gold dishwasher. In two years the front panel rusted out. We replaced this panel and now the second one has rusted out. According to Whirlpool they do not cover rust. When we replace the washer it was with a Samsung. NO SIGNS OR RUST IN THE LAST THREE YEARS. When we replace the dishwasher it will not be a Whirlpool. As far as I am concerned, Whirlpool products are junk.

I own an FG flame lock water heater and have been having the same problems with the pilot light not staying lit. This is very frustrating! I have searched many websites and am not able to find a replacement thermocouple for the stupid thing. Also, I have been told that the parts for the type of water heater that I own is no longer available. I tried to call the Whirlpool number a handful of times, but unfortunately, I was on hold the entire time and could not speak with a rep. I guess that explains all of the complaints I have read on here. I would like to be contacted or have help from someone regarding this matter! I would not recommend this product to anyone and I am very dissatisfied!

I absolutely hate this Cabrio machine. This should be off the market. Shame on them for selling this. Salesman sold me a bill of goods on this washer and dryer. I have to wash some clothes 3x or hand wash. Whirlpool told me to use bulky or delicate cycles, as this puts more water into the machine so my clothes will rinse clean (doesnt work). When I wrote, they didnt even offer to make a service appointment. They know they have a bad product! I agree. Greed.

Whirlpool water heaters are a disgrace!!!! I have never been so dissatisfied in my life with a product. I bought this water heater 11/2017. Three months later, it was not working. Whirlpool sent an igniter and I had a technician to put it on. This was a short fix because it broke down 2 weeks later. I called customer service and of course they gave me the runaround. I will never ever buy another Whirlpool product. This company is the worst.

Whirlpool Cabrio - good consumer rating. Ive had it for 2 years. It does not clean well and the clothes does not smell clean even though I often clean the washer and leave the top open when Im not using it. Ive also had it service 3 times because the rotator keeps going off and makes a lot of noise. I bought an LG dishwasher for $1300 and it lasted 7 months and completely broke down less than a year and had to be replaced. After I bought a $400 Whirlpool. It does the same job and Ive had it for 2 years without any repairs.

I purchased a home that came with Whirlpool appliances. I begged the company for GE or Maytag. Of course they went with the cheapest they could find. I must admit the microwave gets very hot but the dishwasher is a piece of crap! The water doesnt get hot and the dryer doesnt work. They tried to tell me it NEEDED Jet-Dry. I own 4 homes and have lived in all of them. Ive NEVER used Jet-Dry and all the others work perfectly. Run as far as you can from Whirlpool!

Very similar experience with warranty issues as everyone else. I purchased a brand new $2k side by side stainless steel model in Dec of 2013. It began not cooling in August of 2014 and they have since had 8 repairs and still will not exchange the fridge/replace the fridge. We finally had to buy another fridge and put it in our garage in order to have food in our home (of 5 kids and 2 adults). Ridiculous customer service every phone call. Possibly the least educated, rudest individuals always. Never buy from Whirlpool - worst reputation ever.

I purchased this piece of crap excuse for a washing machine, the Whirlpool Cabrio, almost 2 years ago, in September, 2015. Since that time I have had nothing but dissatisfaction about how it washes, and the extremely poor results. I contacted my sales associate early on, I was told, just like others who have purchased this machine, that it was a water-saving machine, and I needed to read the manual closely and just do what it said to do. I did that. Long story short, I am sick and tired of this machine, stopped using it, bought another machine that lets me choose how much water for each and every cycle, it washes extremely well, my clothes come out clean, it HAS AN AGITATOR, DIFFERENT BRAND, and I am very HAPPY with it! I will never ever buy a Whirlpool product again. I am well-known, have an extremely large number of friends, and I will be spreading the word that Whirlpool built a piece of crap. Never mind that piece of crap washing machine was mandated per government regulations to cut down on water, thats a bunch of crap. Users should not have to buy expensive cleaners, tote extra water to a washing machine that uses so little water that it barely covers the clothes, and no person should have to use a product like this. Never. Washed clothes from this machine stink, the odors will not leave my clothes, whites are now yellow, stained, and colors have white spots on them. Whirlpool, you have built this piece of crap, I hope you have large heapings of Karma! What a joke. What a useless company now, sell out and go play on the beach. You deserve the dirt, not your use-to-be-loyal customers.

We moved into a new house in May 2013 and there was a new Whirlpool Gas Range installed. We have experienced an intermittent problem where the oven will not ignite since day one. We have reported it to Whirlpool and different technicians have attempted to repair it but it is still faulty. When the standard warranty ran out I purchased the Extended Warranty Protection from Whirlpool but it is WORTHLESS and they cannot fix it! The last technician from Philips Appliance in San Diego was terrible. He said he would order a new control board but never did and he closed the case without telling us.When I called Whirlpool to check on the status of the problem I was told that they will not look at or change parts for intermittent problems so what did I pay the extended warranty money for? When the oven does not ignite there is a smell of gas and we are now concerned that it may be dangerous so we are about to dump this useless Whirlpool gas range to a purchase a LG model! Bottom line is NEVER BUY Whirlpool and NEVER WASTE your money on a Whirlpool Extended Warranty Plan!

After owning the highly recommended Cabrio for only 2 years, I was told it would cost $300 for the motherboard!! I have always used Whirlpool but this machine is terrible. Water saving is not an option when washing clothes. Unless I use the bulky cycle, my clothes come out dry and smell dirty.

Worst appliance we have ever bought. Our last fridge (also stainless french door) we had for about 14 or 15 years and only the door bins cracked that we put gallon milk jugs in (dont do it - they are too heavy and get warm from the door opening). This fridge is a piece of junk. We were told it was stainless - rust spots started appearing the first year. The deli drawer lid broke within a month or two, but I didnt care about that so I just threw it away. The ice machine stopped working a little after the first year. Today however is what got me to write a review - I spent a couple of hours trying to duct tape and make wood supports to hold up the frame for the produce drawers - one of which is totally cracked when it fell from having the support break. While doing this I noticed there are hairline cracks on the front of all 4 of the shelves! Also, this one has a wire basket in the bottom instead of a full drawer - probably more supportive, but it means stuff constantly falls into the bottom of the fridge and it is extremely hard to get in there to clean.

I am pleased with the steel tub, the ability to do an extra rinse and spin and especially the choices of water level that it determines by the size of the load. Its ability save water use. I would repurchase the top loader again. My clothes come out looking wonderful especially the whites and I do not use bleach. It does not get the mold or mildew odor that my last machine would get due to the rubber or plastic made tub. I love it.

I bought this Whirlpool dishwasher 3 years ago and the first time I used it I was completely blown away. We can run it at night and never hear it. The first time I turned it on I had to go back and check it to make sure it was on.

We purchased the model WFC7500VW, 24” washer and accompanying dryer in June of 2015. Within a couple of months, the water pump went; also we continually had to take the front panel off and clean out the filter when we get an A11 code! Now we experienced an F06 code... This code means the washer can’t go into high speed. The repairman (Whirlpool recommended), told us that a new tachometer motor, etc would run $500-$800 with labor! He also said that the noise the drum made was bad. My dryer works fine (only complaint is the grinding noise it makes, which Whirlpool told me is normal)... I would like to purchase a new washer, but don’t know what will fit under the dryer. I do not want ANY Whirlpool product!

I’ve had my Whirlpool Duet for 12 years and it has been a great one. I’m a mom of three sons, all of them wash their own laundry!! Lots of loads are done weekly and it cleans well! We leave the door opened after it’s unloaded so the tub will dry. Every few months, I put a tab in it so it will clean out all of the buildup. I don’t get the “front loader smell” that way.

Our over-the-range Whirlpool Microwave (Convection-Type) died 17 DAYS after one-year-warranty expired BUT theyre sending a local repair outlet out to fix it. I am very surprised... Thought Id be stuck with a $700 boat anchor. Thank you Whirlpool for standing-by your product. BTW... My research indicates these microwaves die quickly if you use the convection option very often... So now we know better.

Had kitchen remodeled and purchased this microwave. Now after three years the door cracked in several places and now it will not heat food. Now we will have to replace this mess. Never buy any Whirlpool appliances again!

We purchased the Whirlpool Cabrio washer a few months ago. When we wash the white cloths using the (white) setting and add bleach and the HE detergent, the washer does not clean the white cloths very good at all. Sometimes the white cloths come out looking worse than they did before they were put in the washer. We called the people at Whirlpool and they said there is nothing they can do as long as all the functions on the washer work the way they’re suppose to. I thought the function of the washer is to clean the clothes but, they say no, as long as everything on the washer is working. That is what their warranty covers.

Works fast and quietly. Easy to set up. Get the geek squad coverage and clean the filter at least monthly.

I purchased a fridge from them a little over a year ago. First and LAST EVER. The freezer door started to sag and when I called them I was told my warranty expired a month ago. Had a Whirlpool service person look at it and told me that the cost is $110 plus $45. I said that is fine. They scheduled another appointment but I received a call 12 minutes before the time expired (as you know they say in the afternoon and no exact time and they said between 2 and 4:30) and the guy asked me what is wrong with the fridge. I told him that someone took a look at it a week prior but I had to go through the whole thing. Then he said that they dont have the part and I have to wait for a week. This was a Saturday before Xmas and waited all afternoon to be told that was very upsetting. Any how I called customer service and spoke with a Michelle. She said she is going to try and find out if she can waive the additional service fee, arrange the time and will comp the parts (around $15). After 45 minutes on the phone I had to jump off for a business call so Michelle said she will email me and I gave her my email.Few hours passed and no email. When I called back the idiot that answered the phone kept saying that the warranty is out and I need to call another number so I asked for a supervisor. I was on hold for 11 minutes then I was hung up on. I called again and asked for a supervisor. Spoke with Benjamin (Opt# **), he said that Michelle notes did not state anything about help in possibly waiving anything and that I refused the parts. I was furious. What a LIE. Long story short he said they cant waive anything and I should call the scheduling number for any help. I asked to speak to Michelle and guess what the answer was... SHE IS BUSY. What the hell. The service is well below zero as well as the quality of the product. I am going to send a letter to the office of President (Jeff Fettig) Whirlpool Corp. 2000 North M-63, Benton Harbor, Michigan 49022-2692. It is so sad when corporation are so big that little people who buy their products dont mean much to them.

Certain brands of dishwashers made by Whirlpool, including Whirlpool, Kitchenaid and Kenmore, are a fire hazard. Most appeared to be made in the mid-00s. My Kenmore Elite, model# 665.16293400, bought in March 2006, started emitting a burning plastic smell. I removed the door panel and found where the control board wires have been overheating and melting the plastic liner inside the door.Further investigation led me to kitchenaidfire.com, which details the models involved and includes hundreds of reports of fires from these models. I also searched saferproducts.gov and also found over 100 reports of fires from these models. The report logs are growing rapidly as it appears most of the control boards start to malfunction about five years in.I called Sears and they said that Whirlpool needs to do a recall. I called Whirlpool and I was told that they do not make Kenmore dishwashers, only some parts. This is completely false. I couldnt believe the representative was told to tell me that besides the part that is failing is stamped Whirlpool. These Whirpool-made dishwashers are a documented fire hazard and need to be recalled. I do not know what it takes, hundreds of fire reports have been logged and they are rapidly growing, but I hope that it doesnt take someone to be killed before they are recalled.

This refrigerator is less than 1 yr. Old and this repair will be the FOURTH. The severe lack of craftsmanship and customer service is shocking! Most states do not have lemon laws for appliances, however something needs to be done to compensate me for THE TIME and inconvenience this caused my family. I needed to purchase a second compact refrigerator because I knew that it would break down again!

We have a Whirlpool washer wtw5640xw2, we have been experiencing burning wire smells for some time. We had bought the extended warranty. Lowes sent out a repair company. They replaced the main board and the problem has continued. This has been as intermittent problem with the burning smell. We experienced it this week really bad! I thought the machine was on fire. We called the repair company and they said they had fixed the problem. My husband called the Whirpool number and they said they would NOT do anything to help us. We are trying to get help from Lowes where we bought the washer. I am terribly afraid to use the machine. This model needs to be discontinued.. We bought this machine 5-07-12. If we dont get some help, we are going to our lawyer.

Whirlpool Cabrio Washing Machine F1 code - We have had this washing machine for over 6 years now, and ever since our 3 year warranty time was up, the washing machine will only stop, and display the F1 code as soon as the wash cycle has completed, with 23 minutes left. To start off, with this problem, it is causing me more water, and electricity that should not have to be wasted if the machine worked properly. I called the place where I got the machine, and was told to give Whirlpool a call. I did this, and was told that there was nothing that could be done, and if I would like to schedule an appointment for a tech to come out and work on it, they could do that. YES, I would have to pay for it. Needless to say, the washer has been doing this for over 6 years, and if there is a way to get it fixed WITHOUT having to pay for the repairs, that would be wonderful.

We purchased our new Whirlpool Cabrio washer on November 1, 2013. From the start this machines performance has been a disappointment. We bought the machine at The Brick (I should have known better) where we had made several purchases over the years ( I guess Im a slow learner). Right off the hop, my wife and I noticed that the clothes were not coming out clean. Even though the machine is Eco and therefore advertises that it uses less water, there should be enough water that the clothes at least get evenly wet. That may be a problem with the agitator not seeming to have the guts required to pull the clothing down to the bottom of the drum. We went back to The Brick and told them that we were not happy with the machine they had sold us and quite predictably they told us that we should call Whirlpool (This was less than a week after we had it delivered. Did I mention that I may be a slow learner?). We called Whirlpool and they told us they would have a tech out to take a look at it on November 11th. Wow, I thought. Hows that for service. A repair guy coming out on a statutory holiday. Of course it didnt happen. When we called them back to ask if their repair guy had made it home okay, they claimed that we werent there when the repairman tried to call to confirm his arrival time at our home. We hadnt left the nest the entire day. They then told us to go back to The Brick. We went back once again and told them, yet again, that we were not satisfied. This time they agreed to send their own man over to take a look. He came over yesterday and watched the machine go through an entire wash cycle and then said that there really wasnt anything he could do, as even though it may do a crappy job of washing the clothes, it at least appeared that mechanically speaking there didnt seem to be anything wrong with it. We called Whirlpool back today and they said that there isnt anything wrong with it mechanically so from their end, at least, the story is over. What kind of customer service is that????? Maybe Whirlpool and The Brick deserve each other, but I think we should get better treatment than that

I bought this Whirlpool Duet Sport washer and dryer, and I have had to constantly bleach out because our laundry smells like mold. I found out that Tide sells a special cleanser for this washer so I have been using that for the past two years. It did not really help. Well, today I accidentally put laundry soap in the wrong dispenser, so I took the dispenser out and was horrified to find mold that was all in the back where the fluid is dispensed, I mean way back in there. I have been suffering with sinus problems, and swelling in my eyes and face. I even went to the doctor, but no one has figured out why. I now know it is the mold from my washer making me sick. Well, my son and daughter-in-law were staying with me, and commented on how bad it was when they used my towels. I am stuck with a $1,600 washer and dryer that is making my family sick.

I just contacted Whirlpool Co. by online chat concerning the workmanship of their microwave that is less than two years old. The interior top has begun to bubble and peel as well as rusting. This is the 2nd Whirlpool microwave where I am experiencing bubble and peeling paint as well as rusting. Whirlpool informed that the manufactory was 1 year warranty and to contact a technician at my expense. There is a real health issue here and I hope consumer complaints about this company is being monitored by someone who can help all of those with concerns.

Will never buy another Whirlpool/GE product again. Nothing but problems. Paid $1700 for a Whirlpool/goldstar refrigerator 2 years ago. Problems from the start with slide-out shelf cracking, evaporator fan burnt out within 2 years, digital display cannot read anymore. Now have another problem again - not cooling. Going to the trash. No wonder your stock price have dropped. I would sell off to. Whirlpool/GE have been going down hill for the last 5 years. Maybe more. Cheap products, do reflect, it just a matter of time, I would think you would address these issues in your product line, but it shows your company is all about profits instead of quality of products. Keep going like you are, and you will be bankrupt. Cheap overpriced and nothing but junk in any products you manufacture.

The microwave was easy to install above the stove and it has the exhaust fan conveniently hidden out of site underneath it. The cost was very low and it is not complicated to set up and use. I also like the fact of not having countertop space taken up by having the microwave sitting on it.

Just purchased a new Whirlpool Counter Depth, French Door, Freezer on bottom, Refrigerator from Lowes. Delivered Sept 1, missing the flap that makes the seal between the two doors. Shelves can be seen inside the fridge with doors closed. Exposed wires on the side of the door in a port with no cover. The fridge is unusable. Cold air flows out between the doors, temperature will not go lower than 45º. Moisture build up on the top and dripping down through the fridge. Frost build up on the back. Refrigerator runs continually. Had to shut it down. Called Whirlpool Sept 2. They will not replace the defective product. I must wait for a repair. The promise was within 24 hours for a technician to call. Called them Sept 2. Local family operated appliance repair company did not receive the request until Sept 4. They do not have the part nor does the parts supply company they deal with. Its on back order. Whirlpool has the part but long weekend and it will not be here until Sept 8 at the earliest. Whirlpool has advised Lowes that the issue is dealt with. I will see the technician on Sunday (Sept 6). Small family Business does not operate on Sunday or holiday, Monday, and have advised Whirlpool of this multiple times. Whirlpool doesnt care. I paid $2700 and do not have a working refrigerator. I will never purchase another Whirlpool Appliance.

Please do not buy a Whirlpool range, they are dangerous. The ovens when they shut down still let gas into the stove. My whole house filled up with gas twice. Whirlpool will not honor the replacing of this stove and give me a replacement. They will repair the range on what they think is wrong but will not put it in writing that it is safe. The fear of using this range after repair is not worth risk I will have to take since Whirlpool does not stand behind their product.

GFG461LVT2 - In October of 2010 I purchased a Whirlpool Gold Fridge and Stove. Its been about 3.5 years and two of the caps that go on top of the range burners are chipped. All of the caps are badly stained and despite the manual instructions to wash them in mild soapy water, they do not come clean. They dont come clean using heavy duty Easy Off cleaner. In addition, the seal on the oven door has apparently failed because the glass is foggy on the inside. Today I phoned Whirlpool after going to their website. I first spoke to a parts representative who advised that I would have to pay $47.00 per cap or $115.00 for all five burner caps. I was transferred to another department as I thought I should get the appliance parts and door fixed for free. The appliance is only 3.5 years old. I was told that the appliance is only guaranteed for 1 year and I would have to pay dearly to remedy the two problems. This appliance is Whirlpools Gold series. It supposed to be top-of-the-line - the price tag was certainly top of the line. Im very disappointed in American workmanship and the companys lack of integrity. Not too long ago I purchased a Whirlpool (aka Maytag) front loading washer. I now own a Samsung. The point is that designed obsolescence will force consumers to purchase products made outside of the US because some of us cannot afford to buy or repair appliances, cars, etc., every couple of years.

I like the Kenmore dishwasher as it has the cutlery basket in the door. This leaves more room for dishes on the rack instead of taking room up for the cutlery.

I bought a HD Whirlpool in April 2011 and I hate the machine. It does not use enough water to wash clothes. I open the lid every wash and cannot believe Whirlpool can label this as a washing machine; it spits a little water now and then. I am demanding Lowes and Whirlpool to replace the washer. I have used two Kenmore washer for 45 years and I never had any problems. I use hot water to kill germs -- well there is not enough water to drown a fly. How can these manufacturers sell such product and then give the consumer such a hard time when they ask for help. Dark clothes have white residue stuff all over them. I have to hand-wash a lot of my clothes. I have never in 45 years had to do this. I am so mad that Whirlpool is taking everyone for suckers. Now I am sure that there are a lot of people who just never take the time to complain; too much trouble and just go buy another brand of machine. We consumers need to demand that manufacturers sell quality products.

I got the Cabrio Washer and Dryer set in December of 2015. By March of 2016, the heating element and dryer door latch had broken. Had to have those repaired. By June of 2016 and since, Ive had several repairman out to the house trying to figure out whats wrong with my washer. 9 times out of 10, it will not spin the excess water out and the clothes are soaked. Sometimes it takes me an hour to get the washer to go through a spin cycle. Sometimes the washer wont go into a cycle at all, it just makes a horrible noise (like its draining) and never does anything. It doesnt put out enough water in larger loads, so Ive had to cut my load size in half. It wont work on half the cycle options on the screen, only working on bulky or heavy. Wont wash on normal or quick wash or any of the others. It will make that same horrible sound and do nothing. Nobody can tell me whats wrong with the stupid washer and the repairman said he sees issues with Whirlpool all the time. He said save myself money and buy something else. But I remember a time when a washer and dryer would last for 20 years. What happened to quality products and craftsmanship. I am so tired of the new and fancy appliances that dont last and these companies that dont stand behind their products. Whirlpool you should be ashamed. I will never buy another one of your products. There should be a recall on these particular Cabrio units especially after all the horrible reviews I just read.

We our adding our name to a list that is remarkably long. We purchased a top loading Cabrio washing machine just over a year ago and the problems with the balancing of the unit are the same as everyone else who has written in. The service company A&E has promised a lot but has done little to resolve the issues we have had with the machine. One representative told us that she would order the part and have it sent to our home. When the part did not arrive, we called A&E back only to find out it was never ordered because the service technician would not return their phone calls. I find this excuse ridiculous and similar to other false statements they have given us on the other four phone calls made to address the problem. After reading these reviews, we realize that this is only the beginning of what will be a frustrating and costly experience. Never again will we buy a Whirlpool!

We purchased a Duet washer in Feb 2011. On Nov 2011, it started making a very loud noise when it would spin. We contacted the warranty company, not realizing it was still under the manufacturers warranty. The warranty company came out and took a look and claimed it would be about $1500.00 in parts to repair. We contacted whirlpool and they also sent a service person that claimed the same thing. Both service people claimed that the other did something to the machine and it was the others responsibility to fix it. We have contacted whirlpool and the parts have been ordered. We were informed today that they are on backorder and will not be available until some time the middle to the end of January. When asked why they just dont replace the washer, the answer we received was that was not the policy.

I earlier filed a complaint about the Whirlpool Gold microwave arcing within a minute of cooking frozen green beans and causing burn holes in the food. We contacted Whirlpool’s customer service and were told that the machine was no longer under warranty, but we could have it serviced, repaired and have an additional year of warranty for $259. We took a pass on that. Further trial and error along with research helped us come to the realization that the arcing was caused by the high mineral content of the green beans. Whirlpool did not tell us this, but we found the information provided by others. We no longer cook the particular brand of green beans which seem to cause this event. The microwave is no longer arcing. You would think Whirlpool might be aware of this.

I bought this Whirlpool America dishwasher because it was cheap. Even though Im Canadian, I like patriotism and I could get behind the American flag logo on the washer. Let me just say, if you like when food comes off your plates, and attaches to your cups, then this is the dishwasher for you. It is always a surprise when you open the door to discover which dishes have been cleaned, and which dishes have inherited the food particles from the now clean dishes. This appliance really helps you work on time management as you are required to wash all your dishes before you put them into the dishwasher. 0/10 would not recommend for anyone who wants clean dishes.

Very reliable. Handle large large loads of laundry. Do not have to prewash any clothes. I will always use this brand.. My parents used this brand while I was growing up. There is no other brand I will use. Thank you Whirlpool!

Bought top of the line KitchenAid refrigerator $4500... Completely stopped working in 3 months. Cannot get ahold of anyone at Whirlpool & their phone system is ineffective. Appliance technician came out, cannot get the parts he needs from Whirlpool!?! He said that if he cant get parts in 21 business days then Whirlpool may consider replacing the fridge. Is this a joke?!!! I have a 1970s Frigidaire still working!

I purchased a dishwasher from Menards. It was a top of the line Whirlpool Dishwasher. We ordered new cabinets for a kitchen upgrade and when the cabinets arrived they were damaged during Thanksgiving holiday. We purchased the dishwasher and it sat in our garage until the second set of cabinets arrived in mid January.Once the GC installed the new cabinets we noticed a small dent in the front of the stainless steel dishwasher. I notified Whirlpool and they took my model and serial number. The supervisor April said there is nothing that I can do. You passed the 30 day cosmetic warranty. I explained the issue to her and she didnt seem to care.The dishwasher sat in the garage for 7-8 weeks. This is not the consumers fault. This company could of sent a service mechanic out and replaced the front panel. But she chose to ready some meaningless policy to me. I will never buy a Whirlpool product again, and I will tell everyone about the poor and unprofessional service that Whirlpool offers.

I purchased this Whirlpool WTW7800XW2 washer expecting it to last many years. As a senior citizen, I spent well over $700 on this model because of its large capacity and water saving feature. It has been in service for just over two years and has had limited use. Last week the glass top popped up and I notice that it broke at the hinge. This is definitely a design flaw. The washer has a lock feature and with the broken top, it is useless. I called Whirlpool and the customer service rep said she could sell me a new $250.00 lid at a 25% discount. Looking online, I found that hundreds of consumers have this same problem. Whirlpool refuses to acknowledge the defect. The customer service rep indicated that I should have bought an extended warranty. This is my last Whirlpool appliance ever!

We moved to a new home with all new Whirlpool appliances. We have been here 4 weeks and so far the stove has had a faulty part replaced in oven and now my microwave will not fully pop popcorn. Wonder what to expect next?? If you have a choice dont buy this brand. Inferior product.

I bought the Whirlpool Cabrio topload washer (WTW7800XW2) in April 2011. In May 2012, I noticed the door was broken on both sides. It has now popped up and is broken so bad that it can barely be used without replacing it. I called Lowes, where it was purchased, to quickly be told that there was nothing they could do because it is out of the years warranty. This is just such a copy out to have an excuse, so that they would not even offer any assistance. Also, I paid $2,000.00 for the set; I bought the dryer as well. I just could not imagine an expensive machine like this having such a problem. Prior to buying this machine, I had my washer for 10 years. It has no problem; it was just time to buy a newer model, so I thought!After the store (Lowes) would not help, I decided to call Whirlpool; and the woman I spoke with was even less help. Andrea said there was nothing they could do since it was outside the year of manufacturers warranty. She seemed glad to have this as an excuse. I told her this is too much money to have something like this to happen. I told her it is obvious the door was defective. She said again sorry but that theres nothing she could do. She did offer to sell me a warranty for a year for $327.52. This was too expensive. I asked her what else could she do, and she told me nothing. I asked how much the door was, and she told me $212.00. I feel like I have been royally and deliberately ripped off, and Whirlpool knows it. I say to anyone reading this to please be aware if you are purchasing this product. You will most likely be sorry you invested all this money for it. You will get a companys brand that does not care and will not stand by their product.

Im yet another angry customer who is dealing with a defective Whirlpool hot water heater purchased from Lowe’s, still under warranty, and it failed. The thermocouple appears to have failed and, amazingly, the part is nonstandard in that it screws in backwards compared to every other HW heater. Lowe’s doesnt carry the part even though they sold the HW heater. When I contacted Whirlpool, they agreed the part is under warranty and will send one, but I have to pay shipping for a minimum of $10 and a week to wait, plus having to get the part installed. Obviously, I am one of many who bought this defective appliance. Whirlpool used to be a good company, but Ill tell everyone to avoid them in the future. Meanwhile, I have no hot water and its freezing in Cincinnati.

We have had our Whirlpool for 6 months. It doesn’t always keep things uniformly cool. Oftentimes some items are frozen while others are not. The water dispenser button leaks in a dribble down the front of the fridge after each use. The drawers do not move easily when they contain a moderate amount of food. The freezer works great. All in all it does a decent job but I definitely wouldn’t consider it one of the best.

I purchased our brand new double ovens on 9/27/11. I was happy until 11/3/11 when the inside glass exploded, shooting shards of it all over our kitchen during the self-cleaning cycle. I immediately called Kitchen Aides corporate office in Michigan. She said that she could send a technician out to access the damages but didnt see that this was a product issue. Like I dont know how to properly push buttons to self clean! The technician came out the next day and said that he was only authorized to replace the glass, nothing else. He couldnt tell me why it shattered, he thought perhaps there was a bubble in the glass during manufacturing. I said I think it needs a whole new door at the very least, but more likely a new unit. I just paid $3000 for what will be a refurbished oven after one month of use. Today, I called once again to tell them that I am not satisfied with new glass, not to mention my oven is unusable in its current state and still has glass sipping out. I spoke to a woman in their safety committee department, who told me that Whirlpools warranty is replacement of broken parts, nothing more, and since only one pane of glass broke and not the door physically, they couldnt authorize a new door or new oven. Mind you, that we still dont know why it broke, was it just faulty glass or could it be a heating problem? She didnt care, only that they could only repair the glass. I asked if the glass could be overnighted since I have been without an oven for four days now. She said that she had no way of doing that, so I asked if I could speak to the parts department and she said I could not, that only techs could contact them. I asked if she could do anything for me? Could she assure me that it would be fixed within the week? No. Could she assure me that it would be fixed by Thanksgiving? No. Whirlpools policy clearly is that once you purchase their products, they have no intentions of listening to their customers complaints or concerns only to do the very minimum required.

Weeks ago, we received a new refrigerator from Whirlpool. Never really got down to temp. They replaced the compressor and still does not work. You would think a company like Whirlpool would replace it. That is a joke. They want to try and repair it again, another compressor? Now I have thrown out the food in it and feel like Whirlpool could care less. DO YOURSELF A FAVOR< DONT BUY ANYTHING MADE BY THIS COMPANY OR THEIR OFFSHOOTS.

Reading the reviews on this I figured I would chime in. Same problem with the top rack, its unfathomable how cheap this was constructed, since I have had old school dishwashers 15 years old without even close to a similar problem. Bought in 2012/2013 and have had this problem on and off the entire time. Looking at a new one definitely not a Whirlpool!

I have a Whirlpool Gold Series dishwasher. I would recommend this dishwasher. It is large enough to hold dirty dishes for a family of four. It is a little loud but not that bothersome. It is stainless steel but I don’t have a lot of fingerprint smears and stains.

These products (Dishwasher, refrigerator, cooktop, and wall ovens) are less than 5 years old and everyone of is in of repair. The cooktop and wall ovens the repair on them would equal the price of a new one. I feel that the products should last more just a few years and also their warranties. This tells me they do not stand by quality of their products.

Why does your AquaLift self-clean feature not work? Tried numerous times & have been scrubbing all afternoon... Horrible!!! My last oven (Maytag) self-cleaning feature worked awesome, just had to vacuum out ashes & wipe down with regular soap & water. Have no idea what to do to get this oven cleaned!!! Very frustrated...

I purchased the French Door refrigerator only 7 months ago. It has been emitting a low pitched, loud, vibrating hum for days. I called the company and spoke with a well-trained representative who informed me that there needs to be a service call. When I mentioned that this did not indicate an acceptable situation for future dependability, I was pitched to purchase an extended warranty. Further… this company doesnt monitor Consumer Affairs. Quality and standing by a product are manufacturer qualities that were not evident during the call.

Everyone has been impressed with how quiet my Whirlpool Gold Series dishwasher was and how clean the dishes came out, but that didnt last but 3 short years. In the life of a dishwasher, 3 years should be less than a third of the life expediency. I purchased a 3 year protection plan from Sears only to find out that it included the year you get the new appliance, so it just added 2 years. Just my luck. I have bragged and bragged and bragged on this dishwasher because it was quiet and cleaned so well, but now I know that was premature because it should have last much longer. I sure didnt get my moneys worth.

Bought a Maytag Bravo XL Top-Loading Washer Model MVWB880BWO. It was installed on Jan 22, 2014. In December, the spin cycle became very loud. I contacted Whirlpool on Dec. 2. They said a local technician would be out on Dec 5. They make up this date. I called the local technician. They came out on Dec 16. I was informed that if there was nothing wrong with the washer, I would have to pay for the service call. The tech. found there was a bearing problem. He said they would contact Whirlpool about the warranty repair. Had not heard from the repair shop. Today is Jan 5. I called the local repair shop. They said they were waiting to hear from Whirlpool. I called Whirlpool. (Thats another nightmare). They said they were waiting to hear from the tech. The man at the repair shop said he has been trying to get a hold of the rep for our area in Eureka, CA. Apparently he doesnt return emails when he is in training and apparently he is in training most of the time. It is totally unacceptable to have to wait for over a month to have a washer repaired. Not sure what a consumers recourse is for getting something that is under warranty repaired in a timely manner. Maytag used to be a good product. Since Whirlpool produces the Maytag, the quality just is not there. Very poor service. I would not recommend buying Whirlpool. You will not be happy with their product or their service.

Bought Sep. 2012. April 2016 stopped cooling. Four visits over 4 weeks, various parts replaced, coolant refilled. Stopped cooling again soon after first 3 visits. After 4th visit cooled moderately (42 degrees) for 5 weeks. June 24, renewed service contract for 1 year for $112. July 12, stopped cooling! Took 8 days for service person to arrive; 5 days for him to tell Whirlpool that repair needed 5 parts, one of which is no longer made! But they sold me a service contract?? 16 days after initial call, Whirlpool says my case is in adjudication, which will take 7-10 business days. So I wont know what they are offering till Aug. 8th-11th. Four weeks living out of a cooler. The product is rotten, and the service is worse.Just recently discovered that all this time when I thought I was talking to Whirlpool, it was actually sub-contracted to AIG. Yes, the AIG that needed a massive government bail-out. Whirlpool customer service refused to talk to me; referred me back to AIG. The only other all-refrigerator (no freezer - I have a 20-year-old Sears freezer in the kitchen that works just fine) I can find is an inch too tall for the space. But I plan to spend for my handyman to raise the cupboard floor above, rather than buy another Whirlpool! Most of May, four weeks in July/Aug without a fridge. Hours on hold. The first service firm they used was incompetent, couldnt find the cause. I wonder how much of my $1,353 purchase cost, and my $112 service contract theyll refund?

I have a Whirlpool fridge model G165ARXXF05 for over 3 years. This is the second time I have had to replace the motor on the ice maker. In calling Whirlpool for help in the matter I only got a decline from them... I would never buy a Whirlpool product again.

It doesn’t drain and ties clothes in knots. Spots appear on clothes after washing completes. Clothes never get clean and always have an odor. This is the worst washing machine on the market.

Purchased 03/28/13. Refrigerator 62 degrees on July 4, 2013. Called for service July 5 - came out July 9 and told unrepairable - wiring harness set against tubing rusted and broke wires. Since July 9, I have been trying to get my replacement from Whirlpool and always told they will call me 24-48 hours - never calls. Asked for supervisor on July 22, then asked for her name and direct number. Supervisor said someone would call me about delivery. Supervisor told me if a local store would have had in stock, they would have sent it out from there (called local store and was told 6 were in stock and could be delivered tomorrow). Tried to call supervisor back to inform her, but number would not go through (apparently bogus number). As of July 22, 2013, still no refrigerator. Very poor customer service/service repair. July 24 - asked if I needed to get an attorney and/or contact local new consumer advocate - Whirlpool said they would issue a refund check for the refrigerator, and that I should receive it in 14-21 business days - said they could not refund on credit card I used to make original purchase. Hopefully, the check will arrive.

We bought a side by side refrigerator/freezer in 2013 from our local Best Buy. We have usually bought Whirlpool appliances. Before we bought this refrigerator the last Whirlpool we had for 25 years. This past week our refrigerator went out. We called a repair man. He said the circuit board was out and would cost $450.00 to replace it. We decided to buy a new one. I am very disappointed that it only lasted 7 years. Oh I forgot to mention the ice maker went out about a year ago. We did get new filters as instructed. We did not buy another Whirlpool.

I bought a washer and dryer a couple months ago. The washer has been completely replaced already. It is a piece of garbage. I have to wash my laundry four times and still my clothes are not coming out clean. I have three small children and it is just a pain to always be washing their clothes. Things as simple as orange juice not coming out of a shirt even using bleach. It was sold to me with high efficiency and great water consumption but of course it is, it doesnt use any water to wash the clothes. I had a tech come out to look at it and even they said its had so many complaints about how it washes. She said that the wash machine is the worst out there and I totally agree. If you cant wash baby clothes and get puke out of a bed sheet then I could just imagine grass stains. Wash machines don’t last forever but I can promise you I will never purchase another in my life. Best part of it is when whirlpool was approached, did absolutely nothing about. Basically said, “Have a good day, thats what you bought, thats what you get.” Considering its still under a year warranty. Tell me I will never buy a whirlpool again and I will never recommend one to anyone who asks. The customer service and product dont stand anything against other manufactures. I learned my lesson the hard way but Ive opened my eyes. Never purchase a top loader. Word of mouth travels fast. I know my complaint probably means ** to whirlpool but for what its worth, Ill be spreading the word around.

The interior features such as turntable, etc are very cheaply made. As is the case with most Whirlpool appliances, this one is way over engineered to focus on appearance and gadgetry. This is not a good microwave for a serious cook who prefers that the design focus on functionality and ease of operation.

The washing machine has been through 4 boots. The boot material is so flimsy, that they tear constantly causing water to leak out of the machine. There are times it is minimum water, and other times a lot of water.

Whirlpool dryer and washers have the worst reliability, plus terrible customer service. Parts missing from factory install to faulty parts that constantly need to be replaced. Wasting precious time to meet with service repair people. Not worth it. Make products that are reliable and be accountable.

Just like so many on this site Bought Whirlpool Model #WRF990SLAM02 refrigerator new in 7/2013. Just went on vacation for 2 weeks, I come back and the freezer and ice maker are not working. If what everyone on here are saying is true then it looks like I too will have to purchase a new refrigerator and you can bet it wont be a Whirlpool.

Our Whirlpool gas hot water heater was purchased and installed (through Lowes) in April 2008. In February 2009, the thermostat failed. Because the failure happened less than a year after purchase, Whirlpool replaced the part and paid for labor.The hot water heater failed again three weeks ago, and we contacted Whirlpool. We were once again provided with another thermostat, and were charged $135.00 by a plumber to install it (even though the customer service rep stated that there were known issues with this tank model). The tank is still not working properly. We (with our tenants) have tried troubleshooting according to their instructions, to no avail. It has been three weeks now, and no resolution.The heater has a six-year warranty. Not sure what this means if the product is defective to begin with. We pay to attempt to repair it?We will not be spending any more money on labor to install parts that may or may not work and have demanded that Whirlpool replace the heater. Whirlpool has refused to pay for any labor costs and told us that we must take the heater back to Lowes. So I suppose that means we have to pay to have a 3 1/2 year old heater removed from the gas and water lines, transported to Lowes, and a new one installed. What a deal.Stay away from Whirlpool.