I purchased my refrigerator (Whirlpool side by side refrigerator model ED5FVGXW507) in January 2013. We travel more than 6 months out of the year, so we have not had excess usage from the refrigerator. After only a few months, the plastic drawers started to crack. Now, after less than a year and a half, all my drawers are cracked, as well as all my door bins. I will be married 50 years in December, have owned refrigerators for all those years, and this is the first time that I have ever had a drawer crack, let alone all of them, as well as the door bins.

Our new Maytag (i.e. owned by Whirlpool) oven/range is a stainless steel pile of junk. It takes FOREVER to pre-heat. The range elements take FOREVER to heat up. And like others on here, the Aqua Lift cleaning simply does not work. We put the oven through 3 back-to-back cycles and only the bottom gets a little clean. What a scam.

I bought a Whirlpool refrigerator model #wrt1litzyv along with the extended warranty from Lowes. The compressor stopped working just before the warranty was to expire and had to be replaced. The cost of repairs almost equaled the price of the refrigerator and took nearly 2 months for the reimbursement check to arrive. I had to call several times. They told me they hadnt received the paperwork even though I sent it registered mail and it was signed for and I had to resend it. Now, less than 4 months later, the refrigerator is again not working properly. Freezer is not freezing properly. Takes 2 days to freeze ice. This is the absolutely worst refrigerator Ive ever had. My last refrigerator lasted 20 years. This one is only 3 years old and of course, the warranty is now expired. I will never buy another Whirlpool product. And I will never buy a major appliance from Lowes either since they play games with the warranties. And after the refrigerator was repaired, Whirlpool tried to sell me another extended warranty. They wanted $308.60 for a 3-year warranty. Ridiculous that they dont stand behind their products. And try to sell more warranties instead of just manufacturing a good product.

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

Bought a built in oven August 30, 2018. Oven stopped heating two weeks before Thanksgiving. Repairman fixed it. It is not working again, two weeks later. Bought from Best Buy. They will not take it back. Whirlpool will not replace it. UGH!!! $ 1,600 down the drain. Will no one help?

I am so frustrated with my Whirlpool Gold Wall oven with Accubake system. It has been on for 12 hours in clean mode. The door is locked. My home is full of smoke and even though I turned off the breaker so no power would go to it, it is still locked and hot two hours later. This is the second time this has happened. Not only is it a fire hazard, my walls are hot to the touch. It is frustrating. There is no override of the clean mode. BTW, I was baking when the inside light switched on and off and the door locked down. I was nowhere near it and it was the second batch I was baking so I did not touch the clean button. It did it itself.

On 12/31/2009, I purchased a Whirlpool Cabrio, model# WTW6800WW1. I was excited as we have never spent that kind of money on a washer. We felt as though we had purchased a higher end washer and would have it for years to come. Wrong! About one year in to its use, I began to think it was getting louder during the spin cycles. I thought I was just being critical and it was just my sensitive ears. Now just past the two-year mark, I know it was not me. It’s the POS washer. It is so incredibly loud, not that you cannot be in the same room as it is during the washing time especially the spin cycle. In its defense, my clothes got cleaned.However, I know that the bearing is eventually going to give out and I will have a mandatory repair on my hands or have to pay someone to fix it. Either way, it’s a lot of time and a lot of money to fix a two-year old washer that should not need to be fixed. I attempted at getting Whirlpool to stand behind their product. No chance, no way. Good luck with that. Their washers last about 2-3 years. I will never purchase another Whirlpool product. This is a horrible product which is matched by their horrible customer service.

2 TOP of the line fridges in 3 years!!! First replaced by company CO after I contacted him with outrage as fridge was nonrepairable at 1.2 years of life. Second diagnosed with similar same issue less than 2 years later on same model fridge. This is a rip-off from the company, absolute nonsense that fridge lasts on average 1.5 years with the price sticker over 2500$... Someone should put them out of business!!! This is scam not fridge!!! Stay away from this company, they are not what they use to be, NAME AND QUALITY IS GONE.

Something inside the machine broke causing it to tear up my clothes! I had it repaired once, now it is 4 months outside warranty and it is destroying my clothes again. Whirlpool will do nothing to help remedy my problem. They did offer to help repair it at a cost of $350. Not happy with my Whirlpool washer. Looking to replace my 16-month old washer.

Disappointed with Whirlpool Gold bottom freezer GX2SHBXVY05. We purchase this refrigerator in December 2010 thinking we were buying a good quality french door fridge. It didnt take long before problems started with the freezer over freezing and the fridge not cooling. We also had a problem with water pooling on the bottom of the freezer then freezing into a solid piece of ice. Water eventually started pooling on the kitchen floor and living room carpet. We did not purchase the extended warranty believing we shouldnt have had to as we were believing a good name brand. After having a repair person in twice we were told we needed a new computer board and switch. Total cost for repair $350.00 plus previous charges, so far adding up to over $450.00. We called Whirlpool customer service, was a waste of time as they simply told me they could send out their own repair person to obtain the same diagnosis I already had. They told me I should have purchased the warranty. I told them I shouldnt have needed to. Whirlpool customer service refused to do anything for me as it was too long past the 1 year limited warranty. Doing my own research I found this to be a problem with a great many Whirlpool fridge owners and I mentioned this to their customer service and mentioned there should be a recall. I will no longer purchased another Whirlpool product as the company does not stand behind their product.

Whirlpool Dryer Model #108409 - This dryer has given me problems within a year of purchasing it. I thought that I was investing into a good product by paying more money, $1677 to be exact. Technicians have been to my house on three different occasions and yesterday the repairman wrote that the dryer in not repairable. Badcock Furniture store in Hinesville, Georgia said that they can do nothing. BWG, who is responsible for the warranty, wants to charge me to have it repaired even against the report of the repairman saying its non repairable. VERY FRUSTRATED WITH WHIRLPOOL... I will never by another Whirlpool product. I bought this product in April of 2012 and it did not make one year before it started giving us problems. The repairman also said that the dryer was probably dropped in transporting it and it could not be detected from just looking from the front view.

Agreeing with many. How disturbing to buy a Cabrio Whirlpool washing machine about 5 years ago. I might as well go down to the river and wash my clothes. The bearings went out which means I have to be the spin cycle. I am hanging out my clothes on the line - very wet - until my husband buys the part and fixes it himself. I had my maytag for 25 years. An awesome, dependable machine that we laid to rest because of rust. We should have gotten another drum instead of buying this machine. Where are the engineers that are making dependable appliances to last a LONG time? We have not gotten smarter. Or we only care about the all mighty dollar. Make something to last a short time so that you have to buy again. We will do some extensive research the next time we buy a washing machine. Do not buy this machine!

I purchased the washer and dryer set. My complaint is with the washing machine top loader that does not have the tall agitator not getting the clothing clean. All of my clothing come out of the dryer with dirty spots on them where they did not come out in the wash. Its a waste of water and energy because I have to wash them twice! I purchased the combo model numbers WED7300DWO and WTW7300DW0.

We purchased a Whirlpool unit Mod#WRF535SMBM from Home Depot in Bluffton, SC. Frost and ice build up in bottom freezer of our Whirlpool unit. We have had 4 service calls since our purchase of the unit in Dec 2014 (April, May, June and Sept) with one freezer door replacement due to a faulty door liner and soon to be a second freezer door replacement due to lack of insulation in the door, along with the door slides. Each service call visit is by a different service company. The other issue is the unit is advertised as S/S. This is the first time I have had a magnet stick to S/S so I figure that the outer shell is a mere coating of some sort and not a quality S/S product.

I bought my refrigerator model #WRV986FDEM, in October. It has not made ice in over a month. I think its very unfair to purchase a product and not be able to use it. The technician has been out here twice and the situation is still not resolved. I understand that customer service is not a strong suit of your company but I am not a customer to be taken lightly. I paid almost three thousand dollars for this piece of junk and I want it to work properly. I find it unacceptable that the technician just left and the situation is not resolved. I will be posting my displeasure on every site I can today since I had to take yet another day off to accommodate you and your inferior product. ALL I WANT IS ICE from a fridge I bought 4 months ago. In the words of our illustrious president. Very, Very BAD.

They are good washers but they are overpriced. They have way too many functions for doing laundry. I know everyone wants their washer to do it all but the machines just can’t. There is no washing machine in the world that can sense a stain and pinpoint it and remove it.

My best advice is save your money. Better off washing by hand. Bought a new RV that had Whirlpool washing machine. Used it twice and now it doesnt work. Whirlpool parts back-ordered till another month or more. I asked for replacement and they said sorry, our warranty only covers repair. We will not replace it. WOW What a CRAPPY Company. Dont even get me started on how many times you have to call their customer service to even speak to anyone. Im on my 28th call, their on hold keeps hanging up on you, or just says, Sorry we are busy, and then hangs up on you. No place for message or anything, just Bye! If anyone ever took my advice, Id hope this is it. DONT buy Whirlpool.

Five years ago I bought a brand spanking new HE set with a top load washer, top of the line Whirlpool. That washer has been a piece of junk and getting it serviced has been a nightmare. It broke, i.e., the computer part, and was out of commission for FOUR MONTHS. I live on an island off of Alaska, luckily I rented one for the duration but STILL. That was an EIGHT HUNDRED DOLLAR MACHINE. I liked that they are new and shiny and look cool. I hate that the electronics broke after a few years. Ive had washers dryers that lasted TWENTY YEARS. The next set I buy will have plain buttons for cycles and NO ELECTRONICS. None. And still none. Electronics instead of plain buttons. Im not kidding, I will never buy another one with electronics. I bought a top of the line Whirlpool HE top loading set for over $1400 five years ago and that washer has been a bust. I have had a repairman out over 5 times and the last time he took it out and kept it in the shop for FOUR MONTHS. I will never buy a fancy set again. I will buy the old kind with the plain old buttons. Do not make this mistake yourself! Just buy a plain old one!

We purchased a Whirlpool Cabrio Washer (Mod #WTW7300XW1) and Dryer in 2011. Ever since we have had the washer it has eaten clothing, towels, sheets etc. It now has a main bearing that is so noisy that we have to close the door to the laundry room to be able to hear in the rest of the house. Also the sealed tank around the drum is now leaking. We invested close to $1000.00 in this washer and in my opinion it is a piece of junk. The washer repairman told me that he has had 3 (three) other Cabrios with the same problem in the last month, but Whirlpool says that there is nothing they can do as they have had no issues with this problem. Last Whirlpool product that I will buy.

Bought the oven Model RBS275PRS 7 years ago. Since then door handle broke 4 times! Control panel had to be replaced once. Paid $750. Spent over $500 in repair. Now handle broke again but part discontinued. Can throw the oven away...

In 2002, I purchased an EE3Z50RD055V 50 gal. Whirlpool hot water heater. Recently several solder joints on the computer module became unsoldered so I cleaned the joints and resoldered them. But several months later another joint became unsoldered so I thought Id just purchase a new module. I called 1-877-817-6750, explained the problem to the young lady. She informed me that they would ship me a new one overnight. I asked her how much this would cost and she told me there would be no charge as it had a lifetime warranty. SURPRISE! Thats what I call customer service! A few years ago, I purchased a Whirlpool Duet front load washer and dryer. Now Im twice as glad that I did. My wife and I LOVE the Duet.

The company I work for bought a new washing machine a couple of months ago to make it easier for those that do the laundry here. The washer was suppose to be this great washing machine which has turned out to be the biggest piece of trash on the property!! Every couple of loads you have to turn it off and hopefully the computer in this Whirlpool cabriolet will reset so you can wash a load of clothes. You have a 50/50 chance it will work. DO NOT PURCHASE THIS MACHINE. IT IS THE WORST WASHING MACHINE IVE EVER USED!!

I purchased my Cabrio washer from Lowes 4 years ago. I noticed the smell and researched issues online. Suggested using the cleaners made for tubs. Im tired of the smell. I had repairman tear apart the washer. He told me they put water in the tub for balancing. Really... the tub is made of plastic. Will never buy anything Whirlpool again.

We bought a washer in Sept. 2014 and it was used for 4 months before we left and went south for the winter. When we came back in May, we started hearing a loud banging noise so we notified Whirlpool since we were still under warranty. They sent a repairman and he said he needed to take the washer in so he could repair it. They have sent the part out 3 times and they said it was chipped or cracked so another would need to be sent. This has been going on for 2 months that weve been without the washer and today we checked and supposedly another part should be coming. They tell us our warranty is only for parts and labor not replacement. Help would be appreciated. Thank you.

I have had too many problems with the thermocouple beginning about two years after I purchased the water heater in 2003. Whirlpool keeps replacing the thermocouple, but I have to pay for the plumber to come out and repair the unit. This runs me about $180 each time. The thermocouple has burned out three times since September of this year. The plumber didnt charge me anything the second time it went out. But it went out for the 3rd time today and he recommended that I replace the unit. Of course, it is out of warranty and Whirlpool was happy to tell me that I could purchase a new thermocouple at my own expense from them. I have paid for this water heater three times over with repairs. Whirlpool knows that there is a defect with the design of the water heater. There is no way that a regular consumer can get inside the water heater to clean it. I will never purchase any Whirlpool products ever! I advise anyone reading this to follow suit.

Whirlpool Cabrio Model WTW6500 - I ask all of you to stay away from the Whirlpool Cabrio sets. I have spent hundreds of dollars trying to fix my washer. I just spent $260 for a computer board. Now it stays on rinse cycle. So now I need the motor sensor harness which is another $90. Service call $80 x 2. So, now I am going to take the computer board back and get my 260 dollars back. For the cost of $400 to fix this washer. You can go and buy a new one for around $400. Then, Im going to the lawyers to file a class action suit against Whirlpool. So, owners; be looking in your mailboxes for a class action suit against Whirlpool for those who own the cabrio set. Im tired of having to deal with whirlpool customer service. Maybe, whirlpool should think of having their laundry made back in America.

I shouldve read the reviews online about Whirlpool before buying our washer and dryer Duet. 4 years later the main bearing is going out and its 1200 to fix it. No support from them or anything. They did offer a loyalty discount on a new washer... No thanks. Just would be another headache a few years down the road Im sure. Goodbye Whirlpool. Never buying anything from them or their other brands. Ill definitely spread the word too.

The oven will not turn off. When I called Whirlpool and told them what had happened they immediately put me in contact with the safety division. My question is if it is a safety issue, why is there not a recall and why do I have to pay for the circuit board. If there is a safety issue why is there not a recall.

I have not had any issues with my washing machine yet as I have only had it for two and a half years. The features the machine offers are good and there are many options. So far the washing machine has worked as advertised / expected.

Near the beginning of September I started having trouble with my dishwasher. I called for service to be informed it would be a week before someone would be able to see to my broken dishwasher - which of course is a long wait just for a diagnosis call so decided to call another provider to get my dishwasher fixed in a more timely manner. The repair person informed me that it was the control panel but he suggested we call Whirlpool in order to have it fixed as the part should be covered under warranty. Much to my sadness I had to call again for an appointment with Whirlpool to find out I would wait for a week for a repair person to come out even though I already knew it was the control panel and asked them to order the part right away.Sept. 13 repair man from Whirlpool affiliate comes to my house for about 10 minutes to tell me what I already knew - it was control panel and maybe 1 other part. Cost $99.00 for just 10 minutes - Wow! Then the repair person said he would order the part right away /estimated to be back Monday September 19th great! Two weeks go by we have heard nothing about our part or possible repair of our dishwasher. Call Hurst appliance to see what is happening to be informed the panel is on back order - and they have no clue when it will be available. I should call the manufacturer. Call manufacturer to be told part might possibly be available - Oct 5th - from the United States from somewhere out east in Canada. Who knows? Oct 5th comes and goes as of Monday October 11 have heard nothing about my dishwasher and when it will be repaired - phone manufacturer - by the way which is in Tennessee. What a joke!She says the part is still on backorder but that a replacement part for the back ordered part is miraculously available - she couldnt tell me when that came about, so still have no clue when my dishwasher will be fixed. They have offered to reimburse me the $99.00 service call, but seriously should it take over 6 weeks to have your dishwasher fixed. I still have no clue how long it will take for the part to get here and installed. For 2 cents I would return all my KitchenAid appliances but especially my dishwasher. $99.00 does not appease me. I would like them to cover the labour to fix my dishwasher or a new dishwasher. What garbage and asked to talk to someone higher than the supervisor Gabby of the customer service dept. and was told she is the highest person in Whirlpool I could talk to - thats a joke. Shame on Whirlpool!

We purchased a new refrigerator and dishwasher about three and a half years ago. There are only two of us living in the house and we both work so it is not like we use our dishwasher every day. Dishwasher is Whirlpool Whisper Quiet III Gold model. About three months ago, the panel lights quit working but the dishwasher would still run. Now the blasted thing will not even turn on. Our ice maker freezes up and we are always having to ice pick out the ice and clean out the ice maker. Basically, we never use it because we are tired of the process of cleaning it just to have ice. Now after reading reviews, I do not want to fork out the money to have a repair person come in and fix the dishwasher which most likely will break down somewhere else. Plus the dishwasher tray has a lot of broken tips and are rusty and I have actually had to file a few to keep from getting stabbed by the sharp point. The previous dishwasher worked great and had been in the house for over 15 years. I wish I could remember what brand it was. I only replaced it because I wanted one to match the refrigerator. I am appalled at the quality of the Whirlpool products. I have to get another dishwasher and I have other things that I need to spend my money on rather than a dishwasher. I wont buy another Whirlpool product as of September 13, 2013.

Surprised my daughter with a Whirlpool washer and dryer computerized, never again you have to stand at the washer half the time resetting it over and over. It takes all day to wash. Went to Lowes. They said yes you have to start it three times. What a pain. Never will buy one again.

Long story short, we replaced a very old Whirlpool water heater with a new one a couple of years ago... We have had nothing but trouble. First, pilot light wouldnt stay lit. Found out that it was defective.... Whirlpool DID offer a no cost conversion kit. Had to pay shipping and installation costs. Have had the plumber out four more times to try to ANYTHING to keep it lit.... No luck. He even spoke to a Whirlpool tech on the phone and followed his advice. I have filed an online complaint with Whirlpool and the site stated that I would hear back within three working days. Guess what.... no reply. I have four other Whirlpool appliances that I love, BUT as they wear out, I will NOT consider Whirlpool.

Purchased a 80 gallon Whirlpool Water Heater with a Life Time Warranty. When it overflowed because the system failed to detect the water temperature, called and they sent in the temp sensor (I paid for shipping). Had plumber replace it. One day later the same thing happened, called and they sent in a board. Same exact thing happened. By this time, Im without hot water for over 2 weeks in dead cold January on the East coast. They will replace the water heater but only a 50 gallon NOT the 80 because they no longer manufactured the 80. Option given by Lowes is to add a recirculating pump to give additional gallons. But, of course Whirlpool said NO. They only can give me the 50 gallon. What a ripoff!!! Please, please DO NOT purchase any product from Whirlpool. Now they change the same to A.O. Smith Signature Premier.

Ive had this dishwasher for years and never a problem. My dishes are always clean and this dishwasher dries my dishes completely in a very short amount of time.

I purchased a new Whirlpool Cabrio yesterday. When I went to use my new washing machine it did not work. So basically I have a brand-new washing machine that is a lemon. I will highly recommend do not buy any Whirlpool products.

Updated on 12/28/2020: I purchased a 28 cu. ft. side by side Whirlpool refrigerator less than 3 years ago (Feb. 18). The icemaker dispenser paddle quit working nearly a year ago and there are no replacement parts supported. Today the ice maker quit making ice. This is crap for a major appliance that youd expect to go twenty years or so. Very dissatisfied. Dont waste your money on this stuff.Original Review: I purchased a Whirlpool side by side refrigerator about 2-1/2 years ago, paid $1,800+ for it. Now two months ago the ice maker dispenser through the door quit working. I replaced the auger motor and that didnt help. Now the parts department says the actuator panels are no longer available. This is planned obsolescence to the Nth degree. No support for a major appliance less than 3 years old. Whirlpool SUCKS!!!

I purchased a washer 6 months ago and it was starting by itself so I called to get a technician out and it took them 3 days to tell me that they did not service in our area. Long story short I was out of a washer for 2 weeks talking back & forth with Whirlpool which was absolutely a nightmare. Kept me on hold forever and hung up on me several times so they didnt have to deal with the situation. Absolutely no customer service at all. When it came down to it they were going to issue me a new washing machine and I had to go to the store to get it and when I got to the store they told me I had a $415.00 credit to spend. Thats less than what I had paid for the washing machine and then I am having to spend an extra $200.00 out of pocket to get another washing machine.My warning to you is not to purchase any Whirlpool appliances unless you want to go thru pure hell. These people do not care about anyone after the product is sold. Their customer service sucks, their appliances suck and Whirlpool just sucks all the way around!! Worst experience I have ever had and I hope they never sell another appliance again!!

We purchased our 5 door/drawer frig in April. We have experienced two glitches when it failed to make ice for 24-48 hour periods. Now the freezer has stopped cooling. The first time the repairman came out he refused to move the refrigerator because the wheels would not roll properly. We had to purchase a sheet of thin plywood to put under the wheels so he could roll it. (We have vinyl flooring - the wheels just dont lift the unit enough to clear the floor.) When he returned 6 days later, he said the compressor was leaking and was not able to send enough Freon to the freezer section to cool it. The compressor is on back order and we have not been given a timeframe for its availability.

Whirlpool gold series refrigerator leaks water from freezer after 14 months because ice builds up causing the door not to shut properly and rime ice forms over food. I called Whirlpool and theyve not heard this problem before and stated I should have gotten the extended warranty. This is ridiculous. The internet is flooded with people having the same problem.

My washer is a top load, energy and water efficient model. I am amazed at how little water it uses and how well it cleans. I do have two issues, the capacity looks huge but it will not take a queen size and double sheet set in the same load. It unbalances and then cant seem to get going again. The other issue is that you cant pause the wash and adjust things, you have to cancel and start over.

After just 22 months I need to shell out $300 for a new microprocessor. My Miele lasted for nine years. In the olden days washing machines could last for 15-20. Do not buy Whirlpool, from what I understand its a dying company...

Front load is terrible. Doesnt wring clothes thoroughly. Runs for 1 hour on fastest cycle. A HUGE WASTE OF ENERGY! NOT A GOOD MACHINE!!! Our clothes are wet always after the spin cycle. It also doesnt do small throw rugs. Awful!

Purchased heavy duty dual steam washer and dryer in 2008. Recently got some error codes that we could not fix. Had one service company come in and they could not figure it out. Had a certified Whirlpool company come in and they could not figure it out. They called Whirlpool technicians and they were even unsure of what is wrong. Said they could keep ordering parts and trying them to fix the problem. And of course I would be responsible for the parts. And no guarantee it would be solve the problem. Called Whirlpool direct, to no satisfaction. They said they could send the same company out and have them call the tech line while on site and try to troubleshoot the problem. However, would have to wait another 3 days to get him out. Been a week without washer. I have had washers bought previously last over 10 years without any problems. If these machines are breaking or control boards are going out after about 4 years, then Whirlpool has a bigger problem. Whirlpool supervisor was only offering to maybe a discount on the parts needed, without even knowing if they could fix the problem. Seems to me like they really dont care. Very dissatisfied, will definitely not recommend this product to anyone. And if it ever gets fixed, I am going to sell them immediately.

I hate this washing machine (Whirlpool Cabriolet) with every ounce of my being. That may sound harsh when talking about a washing machine. But, I assure you it is warranted. I have owned many washers in my day. This machine came to me after a family member passed away. The machine was almost new and had not been used very much at all. I found out very quickly that in order to simply wash a load of laundry could take as much as four hours. Every time you go to do laundry you get continuous codes and alarms. So it is a series of trips up and down the stairs to reset the machine, try to equalize the balance, and in many cases I have to unplug the machine and reset it all together. I have researched it extensively. And I have followed the instructions in the manual and from online instructional videos trying to resolve the multiple issues. I cannot wait to get an average everyday washing machine that is not too smart for its own good. I hate, hate, hate this machine!!!

Bought a stainless steel Whirlpool Gold bottom freezer in 2011. I purchased an extended warranty from Lowes (4) years, and still have another year left on it. Im constantly having to mop up puddles that form under the right front of the refrigerator. I read someone elses review with the same issue along with a sheet of ice forming in the bottom of the freezer and having to chip it out so the freezer drawer will close! Im calling the warranty company today.

We purchased an over-the-range microwave in 2005 Model No. MH1141XMQ-1 Serial No. TRS1112979. It has worked fine however, within a year, the grill cracked. It was not covered so we paid for a new one. A few months ago, I noticed a crack near the top of the door by the handle and then a couple of weeks ago, a huge chunk broke off the bottom of the door.

Our original dishwasher lasted many years and did a good job until it didnt. We replaced it with this one that we found at Home Depot. It is not the one we wanted but the delivery was months away and this one was in stock. It does a good job in cleaning the dishes. The only issue I have is that the top rack is not designed for large mugs or glasses. The wine glass holder has 3 slots, but we can only get two in based on the spacing. Also, our mugs dont fit, well on the other side, inside the fingers. Maybe our dishes are on the larger side...I dont think so but like I said earlier, it does a good job cleaning the dishes.

The unit had all the features that we wanted and considered essential. The unit only weak issues is temperature(s) in both sections. The freezer is very poor with ice build up on the food stored for more than a couple of days. The manufacturer has been very weak in support as to how to solve this problem.

I lodged a complaint of Microwave problem on 05/11/2011, and up to this date (18/11/2011), I am still waiting for the problem to be solved. I have a 1 year old baby. We cook food for him in it. Due to the microwave not working, he is suffering.

Whirlpool French Door 32 Cu. Refrigerator - Purchased refrigerator Nov 2016. Never worked, never cooled. Called Sears and was told to call Whirpool. Had to then wait 1 week for repair company to send out service tech. He determined it was unrepairable. A replacement was delivered. The replacement started flooding the interior down the back, filling underneath the bottom drawer and down into the freezer (ruining everything in the freezer) and out onto the floor. Called Whirlpool and had to wait another week for a tech. They assessed the problem and left. I was told it would be fixed within the week, that theyd call when the parts arrived. 3 weeks later, no word. Called Whirlpool, the parts were on backorder with no ETA. Two weeks later the parts were expedited, after I called again crying, and a tech came out again to fix the flooding. Two weeks ago the fan started to make a very loud noise and the internal temperature started to fluctuate and finally settled between 55-60+. Everything was ruined, again. This refrigerator is defective. Whirlpools customer service is deplorable. DO NOT BUY ANYTHING FROM WHIRLPOOL!!! They dont care that they make and sell defective crap. They dont care about how much money and time youve lost because of their defective merchandise. You have to have a service repair person come out at least 3 times before theyll even consider a replacement unless the repair tech considers it unrepairable even if it never really works or if the parts take weeks to be delivered. They DONT CARE about anything. Worst part is that I have no power or recourse. No one will help me. I was told today by the Sears Customer Relations to hire a lawyer. :( This is so wrong.

We bought a Cabrio washer four years ago for over 1,000 dollars. It lasted two years. The cost to repair was too high. We bought a low-end simple machine two years ago from Whirlpool. Now we are told it needs a new control panel, which again is going to make it not worth fixing. Two machines in four years. I called their customer service and there was nothing they could for me. The person they recommended to fix it told me it wasnt worth fixing and didnt even come out. I am done with Whirlpool.

We bought this Whirlpool Cabrio Platinum washer 1/21/12. After less than 2 years of use, it now sounds like a jet plane taking off on the spin cycle. It is the first Whirlpool appliance I have ever bought and IT WILL MOST LIKELY be the last. After years of using and buying Kenmore appliances I fell for the salesman pitch that this was a better product. After spending $900 on this washer new, Im now told by 2 repair places that service your products that the repair cost for parts is$450 and then labor will total over $700. NOW to add insult to injury, this same machine now sells for $519 new.

The Whirlpool side-by-side had the space and durability we had hoped for in the price range we shopped in. It lasted longer than the refrigerator it replaced.

The oven steam cleans the oven but it only cleans the bottom, not the sides, back or door. They dont recommend oven cleaner so how do you clean it? My oven is a year old and looks like its never been cleaned. You would be better off with non cleaning oven and using oven cleaner. It would be less work. Horrible stove.

I purchased a Whirlpool Dishwasher, model DU1010XTXB1, 13 months ago and now it wont drain nor come on. Interestingly enough, the company claims no fault and wants to charge $129 just to diagnose it. This product has never worked properly, happens to have recalls for the exact same model number, yet wont acknowledge or expand its serial # coverage despite that it is the same exact problems! Do not buy from Whirlpool!

Whirlpool Gas Range WFG540H0es - Purchased 2 months ago. After 2 weeks there was a spill. The black burner caps are powder coated. After cooling we washed it with dish detergent & a sponge. The powder coating came off. Called the company. They replaced burner caps. Last week there was a spill and it stained the burner bases which are powder coated in a silver color. We tried 409 cleaner, Windex, dish detergent with a sponge. Could NOT get the stain out started removing powder coating. Called the company they ONLY guarantee cosmetic appearance 30 days. They wanted $139.00 for a new set of burner bases. I am going to go back to Lowes & see if we can return this Whirlpool range.

We purchased a new Whirlpool in June 2017. About 3 months ago it began making foul tasting ice cubes and now they are so bad we cannot use them. Called Whirlpool for help solving the problem and they basically told me there was no fix. It was my bad water. My water is wonderfully pure and good tasting. It only is bad from the ice in, what I consider a new fridge. They did want to make an appointment for a tech to come out and check it. I dont know why when they told me it cannot be fixed. So sorry we bought a Whirlpool and will never buy any of their products again. Hopefully this will help someone else.

Whirlpool Cabrio WTW8500DW0. Like: Top loading, Handsome appearance, clear glass lid, easy access soap dispenser plus separate Oxi dispenser. Dislike: Does not have a soak cycle. We didnt realize until after we replaced our old Sears Calypso what a really poor job it was doing. It damaged the clothes and never really got them clean. Also, the small capacity made it nearly impossible to wash large items such as bedspreads or comforters. The Whirlpool Cabrio WTW8500 has be a delight.

Purchased a Whirlpool Cabrio washer with the glass lid. This is not a good washer to buy! The clothes do not get clean. Have to set it to bulk to get enough water to even cover clothes. Biggest issue is the lid. I have had to order a new one as it cracked on both sides back by control panel. I took the old lid off and discovered why the lid cracked. I have read many complaints about this same issue and everyone said Whirlpool would do nothing about it or even acknowledge there was a problem.Here is the problem. On each side there is a spring to hold the lid up while in the open position. The lid is plastic. When I tried to push those lid pins down with the lid off they would not go down. The springs are too strong for the plastic. When the lid is down the springs are trying to hold the lid up, so they are pushing against the plastic. Given time the springs win out against the plastic and the lid cracks and breaks. I am just a simple housewife and I figured this out! I hope that every manufacturer that is making glass top lids STOPS making them out of plastic, uses metal instead, uses a spring that is not as strong, or foregoes the current design and comes up with something that is better. It is for certain that I will never buy another Whirlpool appliance!

We purchased a Whirlpool Duet machine in September 2010. About a year ago, I started noticing tears and stains on clothing. Luckily, it was always on a washcloth or blanket, nothing special. Last week, it tore a 3-inch hole in my good jacket. I was not happy! My husband and I checked inside the drum and all around the seal. Neither of us found any rough edges. I thought if I called Whirlpool, they might have had a recall. They assured they had never heard of this problem. REALLY!!! Just look at all these e-mail complaints. Back to the old top loading - basic wash machine. Definitely not a Whirlpool!!!

My husband and I purchased a new Maytag top load washing machine from Best Buy in May 2017. On June 19th, a month later, as I am washing, all of a sudden the machine dies down. I checked everything from the outlet, the plug to the circuit breaker, and nothing seemed to help get my washer to start up again. Unfortunately I had wet clothes inside and the lid is one of those that locks itself and it would not open. :( I called Whirlpool/Maytag to explain my situation and could not believe that they told me that they only have 1 authorized appliance repair dealer they work with in my area and that they didnt show any available appointments until 4 weeks from now? WHAT? Are you kidding me? I could not wait that long, especially since I had soaking wet clothes sitting inside the washer.I asked if I called someone else myself and have it repaired sooner, would they reimburse me for the expenses. They refused to do that and told me I need to wait for their own authorized repair dealers. Talk about bad customer service here :( My husband called them back and asked to speak to a supervisor at Whirlpool and was told that it shouldnt have to be that long for us to wait for repair so why was I told that in the first place? The supervisor proceeded to tell my husband that we will get a call back in 5 days? ARE YOU KIDDING ME? 5 days just for someone to CALL us? And then have to wait longer to get our service done? No way!We think that Whirlpool sold Best Buy a lemon and we are paying for it! Why cant they say that they will get in touch with Best Buy so they can deliver a new working machine and take this lemon back? We are not happy with their responses so we will be paying Best Buy a visit to see what else we can do. I already spent unnecessary money to go to a laundromat to wash clothes :( I would recommend that people stay away from Whirlpool products. Well see if we can exchange ours for another brand.

I bought a top of the line Whirlpool dryer that cost me over $1,000. Havent had it for a month and it requires a service call. Have to wait two weeks for service! Totally unacceptable. The dryer is JUNK and now I am stuck with it. Horrible company. Bought from Home Depot.

Purchased our Whirlpool Gold Oven in October of 2013 from Best Buy. The oven works fine, but using the oven to make pizza on March 30th of 2014, a fire started in the drawer under the oven. The oven was set at 400 degrees. Several oven mitts were stacked in the drawer. There was no major damage done to the range, other than a bit of discoloration to the white trim, but we will never put anything in the drawer under the oven and would advise others to do the same.

Im disgusted by both Sears and Whirlpool that I have paid top dollar for my Whirlpool Duet Washer model #WFW9400SW01 (along with the matching Whirlpool duet dryer and 15 floor pedestals) at a cost of over $1,000 for the machine, and hundreds of dollars for the Sears master protection service contract. And 5 weeks after first reporting my washer breakdown and lugging my familys laundry to a ‘local’ laundromat located miles away, I still have no imminent hope of seeing a repair. This is the second time the machine has broken down within 5 years. (Dont even ask me about my nightmare with LG dishwashers!) This time the wire harness is the culprit, a part which apparently has been redesigned & which has been on back order indefinitely - all Sears can tell me is it might be available sometime in October. Is it coming from overseas, I ask. No, Delaware, Ive been told. And it could be as long as into November. While they did tell me I could begin to pursue a replacement machine by the 21st day of non-use, I am so weary of the life energy this appliance nightmare is sapping from me simply to resolve this. And Sears and Whirlpool dont seem at all concerned with the massive amounts of junked appliances winding up in our collective landfill as we all tolerate this built-in obsolescence. Besides the obvious wear & tear issue on my wood floors in replacing the machine (the dryer positioned next to it on a pedestal in my cramped powder room/laundry room will also need to be reinstalled in order to get both to fit properly), what about the consummate waste of having these machines reach the end of their life expectancy after a mere 5 years? I wish Id never upgraded our appliances. In the 7 years since we did, our LG dishwasher has failed innumerable times and been replaced multiple times, until we finally replaced multiple versions with a Bosch (so far, so good); our Kenmore Elite range has also failed and needed repair; my washer has died twice. Shouldnt we expect better when we pay top dollar? And if not Consumer Reports, then why isnt the Attorney Generals Office investigating this clear fleecing of the consumer, Sears policy in which sales people aggressively hound consumers like me into purchasing expensive service contracts, making all sorts of unreliable claims and limited time only price quotes. And then when the consumer actually needs a repair, is treated like Im last in a long line of unhappy customers. Maybe if current embattled Sears CEO Edward Lampert had to face weeks of doing his own familys laundry in a laundromat while he waited for a part on backorder from Sears, he might recognize not only a lot of other people waiting on a Sears part there too. But that while on his watch, the Sears name has eroded big-time as he sacrificed quality in his relentless drive for profits.

Three years ago, 2008 we purchased a Whirlpool Gold refrigerator for our new house. Since we have had trouble with the ice maker and dispenser, we have had it repaired twice, the latest on Nov 31, 2011. We thought that perhaps it was only our problem. This past summer, we, along with some friends, rented a house in Water Color, Florida for a week. The house cost over $2M to construct and evidently they chose the same refrigerator we did, and guess what? They have the same problem. Just this week we were visiting some friends in Starkville, Mississippi and they had the same refrigerator with the same problems. Evidently this is a design problem and a poor one at that. I would neither buy another Whirlpool product nor would I recommend Whirlpool to anyone. I thought we were getting a quality product given the purchase price of this refrigerator. Indeed that is not the case.

The shelves in freezer don’t lock into anything so if you don’t balance the food right on the shelf it will tip over. I had to replace the fan motor in freezer. The refrigerator is only 4 years old. The little tray under the water and ice outside of door if you shut the freezer door too quick water from tray goes everywhere. The water filter cost $50.00. If you have bad water you will need to change it twice a month.

I purchased the Whirlpool Cabrio Washer thinking I was purchasing a quality product. Unfortunately it was one of the worst decision my wife and I have made. The bearings (lower) only last about 2 years. We purchased the extended warranty and the first time it was covered. The second set were not covered and now we will have to change them again. We will not ever purchase another Whirlpool product. I contacted them several times with no positive results. I still saved the last worn out bearings to show the CEO. The engineers do not have a very good idea to make the lower bearing last. Where I purchased the machine they told me after the first change that it would happen again and they were correct. If anyone needs to contact me about this product feel free. NEVER EVER BUY A WHIRLPOOL PRODUCT.

We purchased a WRS576FIDM refrigerator from HHGregg in August 2015 and immediately had problems with ice maker and door having condensation on it. I contacted Whirlpool who had a tech come to my house and verify problems. Whirlpool replaced it with a new refrigerator in November 2015 and w/in a week it had awful condensation on the outside of the door, dripping onto the floor and pooling water. A tech responded to our house again and confirmed the problem with Whirlpool. Whirlpool advised they would be sending out two new doors for our side to side refrigerator and said we should receive them within 4 to 6 weeks from late November 2015. I asked Whirlpool to send us a different model because this is the second refrigerator of the same model that has the same issues. Whirlpool refused. I have spent countless hours on the phone with Whirlpool, HHGregg, and waiting for service appointments and my patience is getting thin. I just contacted them today 2-9-16 to inquire about my doors since it has been well over the 4 to 6 weeks Whirlpool said it should take to receive them. The Whirlpool rep on the phone had no information about the status of the doors and said that they would have to contact the service company to inquire more about the status of the doors. He also said that under special circumstances, it may take an additional two weeks for certain door orders. I once again requested a different model of refrigerator or a refund.I tried to get HHGregg to allow me to return the 2nd refrigerator just days after I received it since I was having the same issues as the original one I purchased. HHGregg said they could not since the 2nd refrigerator did not come from them. HHGregg said that they did not know why Whirlpool sent me a replacement refrigerator directly and added that normally the returns go through them. I feel like I tried to do the right thing by contacting Whirlpool for warranty work, but I feel that if I would have called HHGregg I would have been able to get a different brand refrigerator which is what I really desire after all these problems with the Whirlpool brand. I did purchase an entire Whirlpool kitchen set from HHGregg. The only problems I am having is with this refrigerator.

My husband and I purchased a Whirlpool Washing Machine & Dryer a year and a half ago. As of current, the machine has stopped working. The machine will turn on but will not agitate. It makes a horrible grinding noise. The type of washer we purchased was a WTW4900BW0. Whirlpool told us we should have purchased the extended warranty. But, I feel we should get more than a year and a half out of a machine that cost $650.

We purchased a Whirlpool over the range microwave WH32L19AS1 just over a year ago. {No we didnt buy the extended warranty.} We were reheating some food in the microwave at noon the other day and the microwave made very loud bang and started to hum really strange. We have since discovered the Megatron or something like that has gone out. Just parts $150.00. So we decided to trash the broken Whirlpool microwave. We did some googling and discovered that there is big trouble with this product.

Our hot water heater (Whirlpool Mod # BFG1F404053NOV) stopped working. I called the Whirlpool help line and was advised to change the thermocouple as they had been having issues with this particular model. I was advised to go to Lowes, where we had purchased the heater, to get a new thermocouple at no charge to us. After changing the thermocouple, guess what? It still didnt work. I went back to Lowes and they replaced the heater, at no charge to us (they were great during this whole ordeal so no knocks against Lowes). Well, one year later, it’s the same issue. The pilot light will not stay lit. It’s very frustrating as it never goes out at an opportune time. In the past, the name Whirlpool ensured you were getting a quality product. I guess that’s not true anymore.

I just bought this water heater on 2/12/12 and it has already started having problems. I got a self diagnosis of the gas valve needing to be replaced. I think that if this becomes an ongoing problem, whether I have a warranty or not, I’m going to trash it and go with another brand. I shouldn’t have to pay to have the gas valve replaced.

I completely forgot that I wrote a review on our Whirlpool hot water heater model FG1H5040T3 Nov in 2010 until I received an email telling me how many people read my post. Surprise, Surprise guess what we are having problems with again. You know how nice it is to have hot water anytime you need or want it. Well, not at my house. The hot water heater worked for about a year (Im probably being nice with the time here). Heres our problem now, once the water heats up the pilot goes out. It will not stay on. Ive noticed that if its full the pilot light will not come on, so we have to run some water to be able to light it. Well I called customer service, a waste of time. The guy told me that my heaters warranty expired last year and his suggestion is to go buy another heater. REALLY! All I wanted to do was order a part for it. He did send me an article with suggestion of things to check. Sorry, we already did everything in the article, another waste of time. It seems we are not the only ones (model #) with problems with Whirlpool. Whirlpool used to make good products but its not anymore. I will NEVER buy another Whirlpool product again.

Whirlpool Duet pair. Like Whirlpool products and have had good experience with them. Have had the pair for 3 years. Like the way they wash and dry. Clothes do not take a beating. Only dislike is the vibration on the washer. I look for capacity and extra features such as: steam option and extra cycles. Now I also look for noise and vibration. Would definitely like to stay with Whirlpool. Definately cost is important, but for the sake of a few dollars more the options and the brand are something to be considered. Having a steam cycle and wrinkle cycle are important in any dryer.

This product is JUNK!! We replaced out hot water tank 1-07-11. Worked good for almost 9 months. Then the pilot light keeps going out. We have replaced everything three times already. Now we cant get it lit for nothing. Its blinking 7 times!!! This should not be happening. When you call Whirlpool, you always get some smart ** rep trying to solve your problems over the phone, telling you what its doing. Excuse me, your not here with it, I am. I even had the plumber on the phone, he got so mad at them, he handed me my phone back and said he is not dealing with stupid. They have no clue what they are talking about!! Its crap that we have to pay $30 for them to express mail a part when its the middle of the winter and we have no hot water. Im at my wits end with this hot water tank. Im ready to sue their butts. Sounds like to me by reading all these reviews, a lot of people are having the same issue. We need to do something about this. They had a suite against them but not for my water tank. They were replacing the parts. Ive spent over $1000 from buying it new, having it installed and paying for repairs on the hunk of junk!!!What can we do??? We need to take a stand against Whirlpool. We need to exchange information and contact an attorney and make them pay!!

After 1 year and 5 months, my old side by side Whirlpool refrigerator stopped working. The melted ice caused floor damage and ceiling damage of the floor under.

Fridge was purchased in Feb 2012 from one of the home improvement store chains - along with an extended warranty. It worked flawlessly for about two years, at which point it began draining into the freezer compartment and eventually onto the floor (up to a quart or more at a time). Initially this was a rarer occurrence, happening once every few weeks - but has recently become more and more commonplace.The extended warranty purchased with the appliance covered direct repairs, but am told it will not cover the associated damage to the hardwoods. The local technician contracted for repairs was familiar with the root cause and was able to diagnose immediately upon viewing the brand and style of fridge. As was explained, the drain systems are of extremely poor design leading to icing and blockage of the drain itself during defrost cycles. The only fix at that point is to essentially turn the refrigerator completely off (remove power) and manually defrost the entire thing. The repairs were conducted same day as this review, and as such I am unable to say whether or not the fix is a lasting one.As a note, Ive not experienced any other mechanical or electrical failures or shortcomings with this model. It cools effectively and properly and has not had any history of trouble with making ice - as some other reviewers have experienced. The door containing the ice dispenser (left side) however, does not stay open, swinging shut from full open in a little over 4 seconds. Im still awaiting a complete estimate on the floor, but an initial value on damages is in excess of $1,000. Given current knowledge and the opportunity to choose again, I would select another manufacturer.

We purchased a Whirlpool refrigerator (WRT5L1SMYF00) in April 2012. Within 2-1/2 months, items were freezing on the shelves of the fridge box. I called Lowes & was told to call Whirlpool. I did as suggested & they sent out their service co. tech, Turner Consumer Services. I had all the same issues as everyone else in these reviews. i.e., food freezing where it shouldnt or spoiling when the stat was turned down even one notch. The staff at Whirlpool was as uncooperative as is possible. They smiled and lied to my face during phone calls - anything to get me off the phone. During the next 4 months (till Nov.), techs came out 5 times, never having the part needed on the truck. Always, it was my fault somehow that my stuff was freezing. Their chosen tech service employees were rude, condescending and without knowledge. Five service calls, 3 parts replaced and numerous calls to Turner & Whirlpool got me nothing but stalling tactics. I, too, was told that their tech had to fail the appliance before they could consider replacement - all lies. The tech, when he gets here, says hes not allowed to fail the unit. On the 11th of Nov., I awoke to totally frozen-up coils which kept the fridge box from cooling. We had company here from out of town. We moved out the new fridge, moved back in our 21-yr-old unit and got through till our visitors left. Whirlpool has been completely unresponsive to my appeals for some relief from this fiasco. I continue to receive requests from Whirlpool to purchase an extended warranty. Really? My husband & I went out to Sears and purchased a GE & have had no issues with it whatsoever. We are older, on a fixed income, and can ill afford to purchase 2 fridges in 7 months, not that Whirlpool cares. Not only will I never buy another Whirlpool product, but I will warn everyone possible to not buy from them. In fact, my intention is to use every possible forum, Facebook, Twitter, any & all review sites here in KC, MO or anywhere to put Whirlpool down. I am, however, considering one more expense - a lawyer.

Whirlpool Cabrio washer Model WTW6500WW1 Ser C02670098 Type 580 is the worst appliance I have ever had. All the bad comments from people are all true! The washer leaves clothes wet. I get F1 error code or it just locks up and I have to unplug it and plug in again, twists clothes up and doesnt get clothes clean. I have always bought Whirlpool appliances because they were good but this washer has changed my mind about Whirlpool.

I purchased a Whirlpool gas hot water heater in July 2012 and have had to replace the control/pilot light mechanism every 6 months since then. Whirlpools customer service is the worst service in the world. They are rude. I have followed their instructions every time and have been accused of being uncooperative. I paid $350 to $400 for my heater and just spent $200.00 to have a plumber put apple cider vinegar in my tank.I was told by Whirlpool that the calcium sediment was causing the problem... I drained this tank twice and there was no sediment in the tank. This is evidently a common error for Whirlpool tanks. I will never purchase any Whirlpool product again and will tell others that their products are crap. The worst part was the inconsiderate customer service. I dont know who trains them, but they need to fire the entire bunch. Shame on you Whirlpool!

After Hurricane Katrina, six years ago, the gas water heater in my house had to be replaced due to the house getting flooded. For the past six years, the pilot light and/or igniter for the gas water heater has had to be replaced if not once a year, twice a year because it will not stay lit. Each time, Whirlpool would send a new igniter and/or pilot light part and would reimburse me the cost of labor to have the part(s) replaced.Now, after six years and exhausted of fighting with Whirlpool to stand behind their product and make it right, they are finally giving me an authorization to get a new gas water heater. However, now they are telling me they will not cover the cost of labor for replacing the entire water heater. My plumber will have to pull the defective water heater out of my house, take it to Lowes, pick up the new water heater and install it in my home. And Im supposed to accept their not paying for the labor of replacing their faulty water heater? I questioned this and told Whirlpool they paid for labor for the parts to be replaced for the past six years. Whirlpool then said they would pay up to $100. This is not acceptable. I was reimbursed more than $100 for the labor to replace a part that fits in a shoe box. (Multiply $100+ times 6. They paid more than $600 over the past six years.) The cost to replace an entire water heater, picking it up from the store included, will cost more than $200, if not $300! I would not have to pay anything if the Whirlpool product was not defective!I told the manager I was speaking with at Whirlpool I wanted to speak with his boss or someone who had more authority than he did. He refused. I asked him, Was he telling me no I could not speak with someone above him? He finally said he would have someone call me.I believe I should be reimbursed for the entire amount of labor to replace the water heater since the water heater is a defective product and I have to have it replaced not by my choice but out of necessity and safety. If it is defective in one area, who is to say in trying to light the pilot light, one day it will not do something worse than just not light up. What if it decides to explode? Defective is defective and I feel my family is in danger from a defective product and it should be replaced at the cost of Whirlpool not mine.

In 2010 we had to purchase a new hot water heater. Went to our local Lowes store to see what they offered. We decided to buy a Whirlpool energy smart electric water heater. It was large, 50 gallon. We have a large family and didnt like running out of hot water so we thought this would be great. Worked fine until yesterday when I kept smelling an odor like something melting. Could not figure out where the smell was coming from until this morning I got in the shower and had very little hot water. Went downstairs and seen the water heater was not working. Got the user guide out to see if we could pinpoint what was wrong. It said no power to control board. I checked the breaker box and found no problems. I got a flashlight to look at the control board and discovered it had overheated and melt the top of it. Have been on phone with Whirlpool nonstop with just a recording. The heater has a lifetime warranty so Im trying to get the replacement part for it that will cost me $115 plus shipping. I am really concerned that with this overheating it did not trip the breaker. Grateful it did not start a fire and worried if we repair it will this happen again and possibly not be as fortunate. I have seen on this site of another complaint with the same problem. Shocked there hasnt been a recall issued. Be careful!

Bought unit from Lowes in july 2017. Shortly after icicles started forming on the roof of the freezer near where the door & frame meet. Called authorized service repair company to have them check out. Tech knew right away what was wrong. Appears Whirlpool has the parts made in China & then assembled in the USA. China has overfilled the freezer door with insulation warping the door. This makes the door seal sag on the bottom & pull away on the right side. No way to repair. Was told they need to order a new freezer door.Weeks later I get a call that Whirlpool cannot get a door replacement!!! Said they will give Lowes a store credit. The floor model at Lowes has the same defect. When Lowes ordered a replacement unit they opened the packing & found that this unit has the same defect. I am replacing with a Frigidaire! Where is the quality control at Whirlpool. Anyone at Whirlpool who puts these units together could not help but see this defect - but ignores it & ships it out anyway. Thats what you get from farming stuff out to China. No excuse on Whirlpools part. Maybe Trump can save Whirlpool.

Whirlpool gold series wrf990slam02, just 2 years old bought from Lowes, and repairman just told me that it has a Freon leak which apparently happens often. Will have to replace some items that might fix it but he did not sound reassuring. RUN dont walk away from this brand. I looked up these refrigerators after this all started and they have a 1 star rating. I should have done my homework on this.

I bought a WDT 720PADW2 dishwasher 15 months ago from Home Depot. In the last few months, it has begun to rust at the vent above the the handle. Whirlpool will not address the issue because it is out of the 12 month warranty period, yet is obviously a design flaw.

I have a Whirlpool Duet Steam Washer that will be two years old in September 2013. It has been making terrible, loud noises during the spin cycle for a few months now. Repair tech told me it was the bearings and very costly. It will cost me over half of the original cost to repair a less than two year old washer. This is my second Duet front loader from Whirlpool. The first one was a drum issue and the rod ended up snapping. Again, very costly so I bought a new one. I should have learned my lesson the first time. I do not agree with extended warranties and it is just an additional money maker for the manufacturer. They should be making the product so people do not have to purchase those. Anyway, back to the washer at hand. I refuse to spend that much on a newer washer and will never purchase a Whirlpool product again. I will let this thing bang for as long as it is going to last. Unfortunately have also just purchased the dryer that matches this washer since I still had the old model Duet Dryer, so kind of stuck with them. Spent an hour and a half yesterday on the phone talking to people at Whirlpool and they really dont care if you have an issue or not no matter how old your machine is. They just want you to have purchased the extended warranty or forget it. There should be a recall and they should be helping these customers who all seem to be having the same issue. Done with them!!

My last fridge leaked all over the floor. Mice were living in it also roaches. My landlord didnt believe me though Ive shown him several times. He didnt want to spend the money. Luckily his wife came over and saw how bad it was so she got a new refrigerator for me and it has been a blessing ever since. It is just the right size for my apartment.

Pathetic pathetic service!!! Unsatisfactory service!!! First of all, I would like to tell everyone who ever reads this, that please please please never ever use any Whirlpool products, as their service sucks, their response sucks too, and zero co-operation from their people, which will make you regret to have used their products in future. Please note I registered a complaint on the whirlpool no. **.The complaint was that the washing machine used by us had issues, the power button/ on & off button had come out, and this was clearly stated while registering the complaint. I get a call from Mr. ** (Representative of shree enterprises bibwewadi, pune) and the power button issue was well informed to him as well over the phone by me. He arrived to our place without any new material, he sees the machine and interchanges the buttons, i.e. the broken power button is replaced by other button from my machine which was less used compared to the power button. I had to pay a sum of rs. 400/- for the pathetic service I received from your end.I expect a response from your side within next 4 hours, or I might have to escalate this issue!!! (Please note Whirlpool team that I had submitted the same on your website yesterday, yet I have not received any response from your side). (Whirlpool rating- 0 out of 100). Thanks. (And whoever reads this, please tell me where else can I post this review of mine so that I shall alert everyone that how bad whirlpool service is)...

My wife and I purchased our new home in November 2014. The house was a foreclosure and therefore owned by a title company who gutted the home and installed all new appliances. Less than a year of ownership, the ice maker on the side by side fridge broke after normal use. Not having proof of purchase, I appealed to Whirlpool given the nature of my situation. They did NOTHING but try and sell me a new service agreement they offer to have it fixed. They cared little about my brand loyalty, situation or circumstances - all they wanted was to make more money off of the consumer. What ever happened to companies being accountable for the products they produce? What ever happened to companies wanting to do the right thing in order to retain loyal customers and increase satisfied word of mouth? Stay clear of Whirlpool... Theyre only out for themselves.

We purchased this machine a couple of years ago... What a disappointment! Was recommended to me by the sales person and I trusted her. The machine does not get our clothes clean!!! We are a couple in our 60s so our clothes dont really get dirty most of the time, but they come out with marks on them all the time. My dish clothes and wash clothes are a disgrace! Im continually trying to soak them to try and get them to look clean. Ive been going to write this review for a long time, but today was the final straw. Washed a small load of towels and had to rewash several pieces! I would never recommend a Whirlpool product after this experience.

Whirlpool cabrio top load washing machine sounded like a jet engine taking off on spin cycle then started spewing grease on the floor. Called hotline with make mod ser #. Repairman came out 5 days later. OOPS! Whirlpool made a mistake, repairs not covered. Please pay repairman $450. Should have had him make the repairs then threw him out of my house.

Whirlpool Microwave model #GMH5205XVS0 - Same story as many of these other reviews. Similar reviews on Amazon as well. We bought a new house early in 2011 with all Whirlpool appliances. We have gone through 3 magnetrons in 2 yrs. Now Whirlpool wont do anything for us. We will have to buy a new microwave. It just stopped heating all 3 times and the magnetron was replaced. Now it has happened again. Ridiculous. I will never buy a Whirlpool appliance again. This model # should be recalled. Its a lemon and sounds like it could be a danger as well.

Whirlpool WRF992FIFM00 - Purchased new April 2017. Its October now. Service has been called 7 times so far. Ice maker has not worked since day 1. Fridge leaked all over the interior around the third month. Compressor went out in 5th month. Compressor replaced 2x so far. Every component piece was replaced on 5th month. Still no ice. As I write this compressor getting ready to go out yet again. Paid almost $3000 for this piece of crap. On first name basis with technician. He tells me that his guys work on this particular refrigerator CONSTANTLY. So far I have lost over $1700 in food and wages (leaving work to meet technician). Currently battling Whirlpool. My next step will be legal action if they do not refund or replace this stainless piece of garbage.

Two-year old Whirlpool Cabrio top load washer; absolute piece of junk! Bearing on the drum howls like a train. Now the master board or some other sensor (under drum) is out. Serviced for the third time and the service repairman states its cheaper to replace than to repair. For a 2 person household, it is reasonable for us to expect more than 2 years from a washing machine. Same experience with Whirlpool 15 years ago. 1st time shame on you; second time shame on me.

We purchased 2 whirlpool commercial coin operated washer machines and both computer boards had to be replaced twice each - model CAE2743bqo and CAE27438qd.

In March of 2013, I purchased a Whirlpool refrigerator; model number WRF990SLAM00 from Lowes. About two weeks after my manufacturers warranty expired, I called Whirlpool because the refrigerator wasnt working anymore. It took several weeks and the need to call four different repair companies before we finally had one that was willing and able to come attempt to repair the refrigerator. They came out, changed a few parts and left. Several weeks later, the refrigerator quit again. This time, when I called whirlpool (about June 2014), I was able to convince them to give me an extended warranty. They told me that the warranty would expire in December, and that all the work and service would be covered up to that date. This was fortunate because that repair, parts alone, was near a thousand dollars. Of course, the repair company couldnt make these repairs in my kitchen, so they had to remove the refrigerator and take it to their shop for several days. By this point, we had lost two refrigerators full of food. In mid-November 2014, the refrigerator quit again. We lost another refrigerator full of food. We called Whirlpool and the repair company again, and the repair was scheduled. I have six children and we spent Thanksgiving without a refrigerator in our home. The repair shop kept the refrigerator for several days after they fixed it to make sure it wouldnt leak coolant, because by this time, they had figured out that there were several pin hole sized leaks in the coolant line. It didnt leak. They had it for about four weeks total before they brought it back to us. By the next morning after having the refrigerator plugged in for several hours in our kitchen, the temp was at 65 degrees in the refrigerator and 60 in the freezer. I called the repair company again and whirlpool. The repair company has come to the conclusion that there must be a leak in the coolant line in the walls of the refrigerator and it is deemed unrepairable. They called the whirlpool tech line and the tech people told them to come back to our house and read the pressures the next day. They came out, read the pressures, determined that coolant had leaked out and told the tech department it was not repairable. The tech department told them to go through the entire cooling system again. This is something they have done several times. Today, they brought the refrigerator back after going through the entire cooling system, yet again. Its still not working. As I type this, my refrigerator is at a balmy 55 degrees. The repair company and I have both, on numerous occasions requested a replacement refrigerator. This was a very high end purchase for us. The original cost of the refrigerator was around $3,000. I have lost around $1500 worth of food, which Ive also requested on numerous occasions for Whirlpool to reimburse and they refuse. Whirlpool refuses to replace the refrigerator. Today, I found out that, by mistake, they gave me a one year extended warranty instead of six months. They said that it does not expire until June 19, 2015. Even with this information, they told me that the best offer that they will give me is IF I am willing to EXCHANGE my lemon that is in my kitchen right now, they will SELL me a replacement refrigerator at a discount. They say that the terms of the extended warranty are different than terms of a manufacturers warranty.This is unacceptable. I am currently out several thousand dollars for an over sized filtered water dispenser in my kitchen. Throughout 2014, we spent somewhere between three and four months without a working refrigerator in our home. As of right now, I havent had a working refrigerator for about six weeks and through Thanksgiving, Christmas, and New Years. I bought the refrigerator because I thought it would act like a refrigerator and not a paper weight. An Implied Warranty of Merchantability has no expiration date. It requires that the goods be fit for the ordinary purposes for which they are to be used. This refrigerator is not fit to be used.Id also like to mention that during the times that Ive spoken with Whirlpool on the phone, they have told me that they would replace the refrigerator if the repair company deemed it unrepairable. Typically when I call whirlpool, I am on hold for fifteen to thirty minutes before I get to a representative. Today, I was on hold for forty minutes before my call was disconnected. This has happened numerous times. Ive also had representatives disconnect the call several times when they were transferring me to another department, or putting me on hold. I estimate that I have spent at least forty hours on the phone with the customer service department for whirlpool in the last several months. And even, with all that, I have not had a dependable refrigerator for eight months. I need this resolved and I dont feel that it is fair for me to be financially punished because of the lemon that Ive already purchased from Whirlpool.

Whirlpool Duet washing machine model WFW9500TW03 - Just after the first year of owning this machine, the metal hinge to the door cracked and the door didnt shut properly. It was replaced. After a couple of years, the bearings and drum of this machine failed. The cost for parts and repair were as much as the machine new. After repairs, the machine never ran quietly again. I have called for repair a second time for the same issue and he has confirmed that its the bearings again causing the drum to dislocate and hence, break the belt that I now need to replace. My problem is with Whirlpool for its defective metal in its machines (many complaints on the internet will confirm this). I believe there are enough consumers out there to file a class action lawsuit.

WTW5640X The machine is tearing up clothes of many including mine. I gave them the benefit of the doubt and thought I had over-loaded the machine. Not so. There has been nothing run through the machine other than clothes and bedding. When I called for service 1 1/2 months after warranty is out of date I am told I can have a service call including parts and labor and another year warranty for almost $400. If it werent for the numerous reports online of the machine doing the same to others I might have gone for it. Shame on you Whirlpool. Are you the next GM?

I purchased a new style topload washer (Whirlpool) without the center post approximately one year ago at Lowes and have had nothing but problems with it since day one. It does not clean the clothes and will not spin.