I bought my Whirlpool refrigerator model #ed5fvgxws07 in Oct. 2011. One year seven months later, I am experiencing my 1st breakdown. The refrigerator side is failing to cool. I have replaced the temp control thermostat and I am waiting to see if this fixes the problem. I have researched and checked the other possible problems and it is unlikely that it is a defrost fail as there is no frost build-up in the freezer section. And, I checked the heater element and there is continuity through the element. If this does not fix the problem, I believe that there is one other possible solution. I dont have $300.00 to give to an appliance repairman. Maybe I should give it a rap on the side as one other customer said a repair person did to make it work for a few more weeks.

Weve had our Whirlpool Cabrio washing machine for about 3 1/2 to 4 years. At first, it left our clothes wrinkled, so I purchased a steamer to help remove the wrinkles. After a few months, it started making a terrible clanging noise. My husband was able to repair and it ran okay for a while. Over a few months, it got louder and louder. It does not get our clothes completely clean. Some even come out dry on one side. Now, we are getting an F50 code and it shuts down after 1 minute. After reading the reviews, I agree Cabrio is a bad product. What happened to the trustworthy, best value Whirlpool name?

Tried to do a small 2x3 bathroom rug and the spin was thrown off kilter. I have been doing laundry a long time and I know how to evenly distribute clothes etc so the washer should be able to handle it for the price I paid. The high end front loading Whirlpool set.

August 10 2014, I purchase a new Whirlpool HE. Monday cant wait for the delivery of my new washer! Im ready with my HE detergent & 2 loads of dirty laundry. Tuesday, I want my broken old Kenmore washer back! My kids clothes came out dingy. Did a second rinse & spin but didnt help. Second batch had to be rewashed. Some areas were not even wet. Had to pause it to add more water to & again to rinse it. Plus I had to mix my softener into a cup of water to add it on rinse because I forgot the rinse ball, unlike the old washer where I add into dispenser & forget about it. So unhappy & dissatisfied.

I purchased this washer over 8 years ago and we have been using it 3 to 4 times a week/ 52 weeks a year since. It has performed flawlessly up until about a year ago when it kept given me uL error. Everytime I wash the basket always spins wobbly and unbalanced it seems. I checked the Internet and it turns out others have had the same problem. The solution was to replaced the 4 springs supporting basket and that fixed the problem. Been working ever since.

I bought the french door refrigerator Sept 2014. Recently the change filter light came on so I bought the filter. I read the instructions and then when I went to install it, the filter door would only open about 10%. I called Whirlpool and explained it was obviously a manufacturing error. They didnt care. Out of warranty. Everyone can make a mistake but when you wont own up to it and take care of it, that defines your character or lack of it. I think I will video the whole thing and put it on YouTube.

I have a portable dishwasher. It does not dry the dishes when cycle is completed. I have to either leave the door open or take them out and towel dry them.

I will never buy another Whirlpool again or recommend them to anyone, and discourage anyone from buying one. I bought a Cabrio washing machine just over 2 years ago and yesterday I received an F51 error code. The manual says that this code requires a technician to come a check for repairs. Well, before I do anything I google the problem, and lo and behold there are thousands of complaints about this issue with the Cabrio models. Some saying that what needed to be replaced were a control board ($280) and a rotor (unknown amount), not including the price of labor. Some said that Whirlpool knows about this problem and they covered the parts and repair. This didnt get my hopes up, but I called customer service and of course they said that there were no reported issues with the model and that what I found on the internet was probably an older model. Of course! The lady on the phone told me that they would not cover the costs and it would be anywhere from $300 to $500 depending on the route I wanted to take. That is a 1/3 to 1/2 the price I paid for the machine. This is ridiculous! I am tempted to just get rid of the washer and go with a better company that actually cares about their customers. This error code was definitely something they know is a big deal if there was nothing I could do about it other than call a technician. I paid almost $1000 for a machine that has barely lasted 2 years before I have to pay money to have it fixed. Not a company I would ever purchase anything from again!

I bought a Whirlpool CABRIO washing machine. I was assured it would do large & bulky. I didnt realize that being so called energy efficient meant that it didnt put enough water in to get my clothes saturated! On large loads or bulky items when I put in my laundry detergent only to find out I had to try to wash them again. Parts of the clothes would still be unwashed & dry after going through a whole cycle! After washing the clothes that did get clean comes out looking like I took them to a stream and washed them on rocks. After taking care of my clothes so they didnt look as old as they were, they are now faded & old looking. I hate this washing machine!

I have had my Whirlpool W10280546B HE washer for 1 1/2 years. For the last year, I have had constant problems with the washer leaving a large amount of residue (in spots) all over my laundry. I have always run my washer as instructed, and I only used HE detergent in the correct amount. This residue appears to be fine lint, but may be lint combined with detergent.I have used the washing machine cleaning tablets and powders, but this has not helped at all. No one seems to have ever heard of this problem. I have to clean off these spots which cover approximately 1/3 of each article with every washing. The dryer helps get some of it off, but not nearly all of it. Any suggestions besides buying another washer of another brand after only 1 1/2 years?!

I purchased the hot water tank from Lowes 3 years for over $500.00 within the first year, I experienced issues. I have the same pilot light problems as everybody else. I have hired a plumber four or 5 times to clean and blow everything out as instructed by Whirlpool. The hot water heater will not stay lit. The plumber has replaced every part possible two times. Customer service continues to inform me to do this and that and everything has already been done. I am without hot water again with children in the house. Once again, we are boiling hot water so that we can bathe--total inconvenience. This product is defective, and has cost me money to hire a plumber each time. I would never recommend this product to anyone!

We purchased a Whirlpool Energy Smart Electric Hot Water Heater with a 12-year warranty from Lowes on August 30, 2010. The water heater stopped working and the green light was flashing three times. We contacted Whirlpool since it was less than two years old and they were very rude to us. They told us it was the sensors and we would have to change them out. We waited while they sent the sensors to us. We installed them and it still would not work. It continued to flash three times just as before. We contacted Lowes where we purchased it and they were extremely apologetic and said they would be glad to replace it if we could get an RA number from Whirlpool, but that many others have been having a hard time dealing with Whirlpool. We contacted the rude people at Whirlpool again. They said they were not surprised that the sensors did not fix it. We asked for an RA number so we could get a replacement (after all, it did have a 12-year warranty). Now we were days later with still no hot water. Now this rude technician said it was probably the control board. I asked him if we were going to have to be without hot water until we changed every part on the unit. At this point, we just took the hot water heater out, put it on the curb, and went and purchased a different brand. Whirlpool has lost us as customers for life. If their other products are as horrible as that hot water heater, I wouldnt take any if they paid me to. They were by far the rudest and most hateful people we have ever dealt with and life is too short to be treated that way. I predict they will be out of business in no time with the garbage they are putting out.

Clothes never feel clean, feel gritty and linty. See grit in dryer lint container all times after drying clothes. Always use extra rinse to no avail. Worst machine I have ever used in my 82 years. Now itching all over my body.

As with other posts here, the rear bearing is going out of Whirlpool Duet front loading washer. I purchased mine in late 2008. Moderate use always according to recommendations. I called Whirlpool and same story--no recall and it would be expensive to have it repaired. I cant see putting $400 to $500 in parts even if I repair it myself. I cant believe that with such a common problem, Whirlpool wouldnt either honor a repair or offer a reasonable bearing package to fix. It requires the entire back, half of a new drum. Poor design, but whats worse is no effort by Whirlpool to rectify the situation.

Purchased a 450.00 Whirlpool over- the-range microwave oven in October 2015 and on January 4, 2017 it is not heating. Timer, light and turntable is working properly. I thought I was buying one of the best products. I was sadly mistaken. So I am a very disappointed senior citizen, is has a fixed income. I still have the receipt from my purchase from Lowes.

Whirlpool wsv07 psl satina - I bought my whirlpool, two-door whirlpool ref last Jan 2013. Just few days before the warranty expires, I had prob with gasket on lower door. And now six months after the warranty expires, the freezer is not working and wont make ice anymore... and I will be charge 400php for check up. Reading on other reviews, I bet I am buying a disposable appliance from whirlpool. The national ref of my sis been a service to her for more than 10 years and its still going good. Our GE ref prior to whirlpool serve as for 19 years.... but this brand sucks.

RE: Our Whirlpool gas range/oven model# GW397LXUS05 installed Oct 2010 started acting up when setting the oven temperature. The 0 doesnt work so we input 355 instead of 350 etc... Other numbers have started to fail as well... Also it needs cleaning but a neighbor with the same model said whatever you do dont use the self clean for the oven, as they did & it literally burnt out the control panel costing them over $400!! Say what?? So we cant use the self-clean feature or well really fry the control board... Would LOVE to hear Whirlpools explanation on this one... And a minor issue but nonetheless worthy of a mention, the oven drawer never slides in/out properly & hasnt fit right from day one...

Agreeing with many. How disturbing to buy a Cabrio Whirlpool washing machine about 5 years ago. I might as well go down to the river and wash my clothes. The bearings went out which means I have to be the spin cycle. I am hanging out my clothes on the line - very wet - until my husband buys the part and fixes it himself. I had my maytag for 25 years. An awesome, dependable machine that we laid to rest because of rust. We should have gotten another drum instead of buying this machine. Where are the engineers that are making dependable appliances to last a LONG time? We have not gotten smarter. Or we only care about the all mighty dollar. Make something to last a short time so that you have to buy again. We will do some extensive research the next time we buy a washing machine. Do not buy this machine!

I purchase a Cabrio WTW7800XW0 3/28/11. After the year warranty I started to notice sand like substance in the drum of the washer, which lead me to look around the drum. I noticed that the light was completely rusted and flaking, the area around the light was rusted as well. I call customer service at which time they said it was not warrantied, but they sent me out a new light. This did not repair the problem! The rust has continued causing the area around the lid joint to break. Also the area around the bleach dispenser is showing rust- the same side as the light and the lid break. They have said this is not covered and only agreed to pay 1/2 of cost of materials (no service).

I am experiencing problems with keeping my pilot lit too. I checked the screen and this is not the issue. I have just returned from Lowes where I purchased the water heater and they informed me Whirlpool supplied kits for this issue and it was widespread. They mentioned a class action and went on to tell me they and all surrounding Lowes stores are out of the free kit and arent expecting anymore. Am I to feel lucky my water heater water didnt fail sooner only to feel unlucky all of the free repair kits are now gone? Lowes provided me with the Whirlpool phone number for help and they have just informed me it will cost me $35.44 plus shipping. I now see how widespread this problem is. This isnt right. I am very disappointed in the handling of this known problem! What is my next course of action?

IPod the Gold Series from Whirlpool appliances including the French door with the freezer on the bottom the induction still two ovens and glass top the microwave in the dishwasher does it cost me about $8,900 dubstep problem with it is after two-and-a-half years of using it the freezer stopped working and coming to find out that not only mine but three other ones in my account have the same problem. The sealed system for the freezer had a leak in it. I lost the freezer traffic to Whirlpool. First time around they said, No problem well take care of the part. To take care of Labor. I waited a month. Nothing happened. I called them back. They said I needed to do something else so I waited for it to happen. Nothing happened. Now I call back 8 weeks later without a refrigerator my house come to find out they told me theyre not doing nothing.Well four weeks later now Im sitting with the stove which cost me quite a bit of money like $2,000 for the induction stove. Now its burned out the computer components. Control panels are both out. It will cost $800 to repair it. Now well pull. Said they will also pay for parts for that but not for the labor so now Im stuck without a refrigerator and I dont have a stove in my house and theyre saying its okay that these very expensive piece of equipment that I bought and its okay for them to only last 2 years. Never had a Whirlpool last me less than 10. I think theres something wrong with this picture.

I purchased my Whirlpool French Door Gold Series fridge for $2179.00 in November of 2013. We just had moved into a new house and wanted a fridge that would last a long time. In the past couple weeks the freezer has stopped freezing and after calling Whirlpool I was told I was out of luck and would have to pay full retail price to get the problem fixed. This will be the last Whirlpool product I ever buy.

I wish I had read all these reviews before buying this junk/lemon of a machine. Havent had the machine for a year yet and lots of problems. Only can wash five towels at a time and thats pushing it. Decided I would deal with it, until it gave other problems. First sometimes skipped cycles, then water came in when it was spinning. Called for service. Checking to see if we even can get you service in your area, representative says.About a week later tech comes and puts two parts in and left. Happy to get laundry going but, guess what??? Washes only doesnt do anything else and trying desperately to drain water out. Of course I have to take clothes out and bring to laundry. Tech comes back next day. Now he cant get any cycles to work either. Fried, tech says. Sets me up for next Saturday, fine.Now get a call on Monday, not coming. Tuesday is next appointment. Apparently inventory representative says. Didnt know that before??? Call Whirlpool, service first, then company. I want a new one, this is definitely a lemon. Nope, tech will be there on Tuesday. I hope Whirlpool reads this. They should be ashamed of their company. They used to be good, always bought their products. Dont buy these machines, trust me you dont need the aggravation. Totally disgusted.

We purchased a brand new Cabrio Washer and Dryer in 2008 from Lowes. The salesman at the time suggested I purchase the extended warranty. It was because of the state of the art controls in the machines that could cost plenty if they had to be replaced. I was a bit skeptical at first. After several weeks, I returned to the store and purchased a 4-year extended warranty. This was probably the best money I expended in some time. In less than three years of ownership, I have had to use the warranty twice for the same faulty part (water control valve) that the repairperson told me was problematic. Then after reading the horror stories that consumers submitted to this website, I felt compelled to voice my opinion as well. I have been a die hard Whirpool product fan my entire life because they used to manufacture quality, long lasting products. I am moving soon. And I will have to purchase new appliances for the kitchen. But they will not be manufactured by any Whirlpool company. Shame on you Whirlpool!

These products (Dishwasher, refrigerator, cooktop, and wall ovens) are less than 5 years old and everyone of is in of repair. The cooktop and wall ovens the repair on them would equal the price of a new one. I feel that the products should last more just a few years and also their warranties. This tells me they do not stand by quality of their products.

A new washer, kept in pristine condition, indoors in an upstairs laundry room, used by 1 person for 4 years should NOT rust out. I took pictures and sent them to Julia ** a company representative after she offered me a discount on a new washer but would not send me an email with directions like it was some kind of secret until I insisted several times. The email simply had her phone number. I was to let her know the models I would be interested in and she would tell me if those were available for the discount. Then the company would charge me, deliver the new one and charge me to install and remove the old one. How is this for a great company. I sent her the models I might consider. No word back. Whirlpool, not looking like a stand-up company to be proud of. Shame on this company.I like the machine, but seeing it rust out before my very eyes has changed my mind. How will they address a 4 year old washer rusting from the inside out? How will they address a 1 year warranty? I found a copy of Whirlpool Washer Warranty that used to have up to five years for issues such as poor workmanship. It takes more than a year to find these things out. Dont make them if you cant guarantee that they will last. My last Maytag lasted 18 years and was still in good shape. I just wanted a model without the agitator in the middle and on that would conserve water. Should have kept the old one.

Refrigerator Model ED5FVGXWSO2 - After owning it for a couple of years, we decided to do a super cleaning and remove all the shelves. When we took the shelves out, I noticed that the plastic support tracks were all cracked. I called and complained to Whirlpool and of course the fridge was out of warranty but heres the good part - The person on the phone asked me Did you put heavy things on the shelves? OMG My response, trying to think of the heaviest thing possible, was, Like milk cartons and juice? She even said There was likely a bad batch of plastic when the shelves were made. I was a big fan of Whirlpool. Great value etc. but I will never buy from them again. Shelves should last the life of the fridge!

We made a major appliance purchases on July 1, 2010 of a Front Loading Washer and Stackable Dryer. The dryer required servicing at 11 months with was was covered but it required a major service for a broken motor control board. This has nothing to do with regular usage. The cost to repair is over half the total cost of the appliance.This is unacceptable on a 15-month old washer. Whirlpool would not stand behind their product or service. I had to purchase their Repair Plus 1 program to get it fixed. What a racket!

Whirlpool oven WOD93ECOA501 - This oven will most likely lock up if you use the clean cycle. I wish there was a class action suit in California. This happened first time I used the oven. Very expensive to fix, and though it was 9 months after a kitchen remodel, it was not under warranty because we bought it early and it sat in garage, and Whirlpool could only use purchase date. This is not new technology. Upper and lower oven both locked. Wish I had bought a Blue Star oven, as my Blue Star cook top is fantastic and a pleasure to use. HAS ANYONE GONE TO SMALL CLAIMS COURT?

I have had my Whirlpool electric oven for so many years that I don’t even remember when I purchased it. I also have a Whirlpool stove top & the same with it. Zero trouble for many years. I highly recommend Whirlpool range tops & ovens.

I purchased the machine December of 2010 from Lowes along with the matching dryer. I also purchased an extended warranty. A year ago July the lid on the washer broke at the hinges. I contacted the warranty provider and was told that the repair would not be covered under warranty and the damage was operator error. I purchased a new lid for approx. $250. One year later the replacement lid broke in the same location. I have tried to get a response from Whirlpool no response. I contacted Parts Select and inquired about changes that should have been made to correct the lids. He was not aware of any changes but did advise that the part had a new number which he indicated probably meant a design change. I ordered a new lid just under $250. New machines have a metal frame around the glass instead of the plastic frame which keeps failing. The springs that hold the lid in the upright position are so stiff I can hardly move them by hand. I am very disappointed in Whirlpool quality and consumer support. I will not purchase any more Whirlpool products.

I had the first microwave for 6 years. My husband messed it up so got a new one, same over the stove type. It has lots of programs. Its a rather large microwave, plus it has a steamer which cooks vegetables with steam while I am doing the rest of the meal and whats more important is its quiet. The site is fantastic not just in width but in depth. The best thing about this microwave too is that it has a frozen cycle which does not partially cook the food like most microwaves and the defrost is the same, it does not partially cook it actually defrosts completely without cooking it. This is by far the best microwave I have ever had, and I wouldnt want any other brand. It might cost a little more than the usual brands but its worth it. I also have a mini Whirlpool on my Countertop for my grandchild to use so he keeps away from stovetop at all times.

My washing machine stopped working. I called customer service and got through to Tonya, in the Benton Harbor, Michigan call center. She was wonderful! Living is SW Florida, were having a difficult time right now dealing with the aftermath of Irma. Tonya is an angel during this trying time! Thank you Whirlpool for have exceptional customer service reps! Ill continue to purchase your products as a result.

I have had Whirlpool appliances for a very long time. However, I am extremely dissatisfied with the purchase of my last Whirlpool washer a couple of years ago. The washer is extremely noisy, to begin with, and I complained to hhgregg about this. They delivered a couple of other machines, all of which were very noisy. The latest problem with this machine has been with the tearing my clothes. My clothing gets caught under the agitator and the items tear. This is a poorly designed washer and I wish I had never purchased it. I was thinking and wrongly so, that the washer would be as good as my previous washers. Well, I was so very wrong.I wish to know what you are going to do for me with this problem which is so very annoying and costly.Marjorie **

Most awful oven I have ever owned!! I purchased a brand new Whirlpool double oven one year ago. I was replacing a Whirlpool double oven, and all my other kitchen appliances are Whirlpool. It is model #WOD51EC0HB01. WORST DECISION EVER!!!! No more Whirlpool for me!

Whirlpool gold model GI6FDRXXQ06 - This fridge is 3 years old and we are about to put the fifth ice maker in it. Vegetables freeze in the vegetable drawer (yes, its set correctly). Our repairman even says the design is faulty but since the warranty is out, we have to keep replacing the units!

I purchased a Whirlpool top load 8500 washing machine from LOWEs two years ago. I noticed that the clothes were not getting wet, clean, were coming out covered in lint, soap film and stained. It is misleading to call it a HE washer since I have to wash each load 3 - 4.5 hours. It is NOT energy efficient if you have to wash each load of clothes 3 times with a rinse. I have tried all of the tricks - changing soaps, labeling the wash as bulky, wetting the clothes to add weight... Washing clothes should not be this complicated. The clothes are sorted appropriately and washed in the right temperature. I do not understand what is staining the clothes. I put new white towels in and they come out stained (see photo)? Lowes sent out a repairman who said the machine would never clean the clothes since there was not enough water in the washing machine to wash the clothes. I tried to return the washer to Lowes but they said it was past the 30 days. Unfortunately, I purchased the appliances on a Lowes credit card so there was no recourse. I then contacted Whirlpool and was put on hold and transferred to various people before I gave up.

This washer is poorly designed. Less then one year old and always has problems. I dont feel it cleans the closes. Does not always spin them. The load and go is a joke - had a service call because it would lock up - was told load and go does not work and not to use it - the washer was only a few months old. Now it will not even turn on!!!! - All other appliances work in the outlet - it does not respond. I will not even wash by good clothes in it - I take them to my daughters Samsung. I am in my sixtys and this is the worse washer I have ever owned, DO NOT PURCHASE.

I purchased the Energy Smart Gas Water Heater about a year and a half ago, intending to install right away as part of our upgrades. Just now, I was able to install this replacement to our 30-year-old water heater that was showing problems. When trying to start the unit, I kept getting the response that the lower sensor unit failed. We contacted plumbing companies. We were told they would not work on any Whirlpool models purchased from Lowe’s, because they were the worst hot water heater ever made. I called Whirlpool support. They wouldnt put me through to a tech support person until I was registered in the system. I gave up trying after many minutes of frustration.

I bought a Whirlpool water heater a few years back and have had nothing but headaches replacing the thermocouple every 1 to 3 months. The last one only lasted for 4 days. I did have a small flood in my basement well after the problems began. There are no visible signs of water damage to the unit, but Whirlpool has dropped my warranty completely. They sounded like they intend on not helping me anyway.

We bought this Whirlpool Cabrio Platinum washer 1/21/12. After less than 2 years of use, it now sounds like a jet plane taking off on the spin cycle. It is the first Whirlpool appliance I have ever bought and IT WILL MOST LIKELY be the last. After years of using and buying Kenmore appliances I fell for the salesman pitch that this was a better product. After spending $900 on this washer new, Im now told by 2 repair places that service your products that the repair cost for parts is$450 and then labor will total over $700. NOW to add insult to injury, this same machine now sells for $519 new.

Purchased on Nov 2010 at Lowes. Washer machine sounds like an airplane on the wash and worst on the spin cycles. Bearings are gone!! Customer service was no help. Basically was told I was ** out of luck. Have service bulletin addressing this issue, yet they refused to help. $1300 learning experience about Whirlpool. Social media here we come. Goal: to keep at least 1 million customers away from their scrap!!

Purchased a Whirlpool double oven (WGE745COFH) in September 2018. It is now May 2019. After 5 service technicians verified the erratic temperature fluctuations in the ovens, Whirlpool insists that a +25 degree to -25 degree fluctuation in a heating cycle is normal. The motherboard was changed 3 times, and the sensors were changed 3 times, including hard-wiring the last set of sensors. I called Whirlpool and customer service says that is normal. Ever tried baking at a 350 degree setting that fluctuates from 375 degrees down to 312 degrees while trying to maintain a 350 degree setting? I understand there has to be some fluctuation, but either it took a lot of extra time or burned my food consistently. Ridiculous.So, with the help of wonderful people at Lowes (where I purchased the double oven) Whirlpool is refunding my money and Lowes has taken back the slide-in double oven. In my quest to replace it, multiple appliance sellers have told me that all the new ovens having motherboards and sensors have big fluctuations in the oven heating cycles. I find that unacceptable. My husband and other family members have worked daily in an industry where temperatures were critical. They used ovens that could maintain temperature within 5 degrees of set temperature with analog controls. The home consumers are being ripped off with cheap, sub-standard parts making throw away appliances and getting away with it. What do I buy? Havent figured that out yet, but have purchased a countertop toaster oven that bakes beautifully.

Whirlpool/Ikea Renlig dishwasher - Since installing this integrated dishwasher it has continuously destroyed the decorative panel door. On my model (they have recently changed in 2014) the steam exits at the top, this damages whatever it comes into contact with it. Today they are saying that it has not been installed correctly and that it should actually sit out from the countertop, i.e. jut out from the rest of the kitchen so that the steam can vent into the room. The panel should also be lower than the other doors of the kitchen cabinetry too. Hardly integrated and would be a bloody eyesore. I am about to call them back again and inform them that I will be making a scene about this in my local Ikea and with anyone else who cares to listen.

Sent an e-mail to Whirlpool. They responded with apology. Sent a second e-mail telling them they should be paying the $300 for circuit board in a two-year-old range. No response. Also, sent e-mail to Geniers. No response. The impression I get is that neither are the least bit interested in the problem. Once they sold the $1260 range, they were done. We will never buy another Whirlpool from any store and we wont buy anything from Geniers in the future.

After insisting to my husband that I wanted an HE washer with a large capacity so I could wash comforters and such and be ready for a house full of grandkids and visitors (we recently moved and had to leave my washer and dryer in the old house); I have been very disappointed with the washer. It leaves lint residue all over my clothes! Some of them I just cant get off. I live in Colorado and the sun shines almost everyday! I love to hang my clothes outside to dry and get brightened by the sun. Being a mile high makes the clothes even brighter I think!Anyways... back to washer... I have been doing laundry for 40 years. I have 4 grown children and know how to sort, etc... When I wash my darks, the lint that ends up on the shirts and pants... its just ridiculous! I end up scraping it off for about 25 minutes before I can hang them up to dry. On some of the clothes, there are marks where all the lint was and has stayed! Ive tried using less detergent, less fabric softener and always use the extra rinse. Tried setting it on the lowest spin cycle and the highest... Nothing helps. How do I tell my husband I would like to get rid of this and get an good old fashioned washer? I was a maniac for two months doing research and making a great cause to buy these machines!It seems to be a little better if I dry the clothes in the dryer, as the lint is pulled off somewhat, but the marks remain. If anyone has had the same experience and knows what Im doing wrong, or has a solution (other than going back to the basic machine) I would appreciate it so much. Disappointed in Denver.

Purchased a black Whirlpool refrigerator, Gold Series, Model GB2FHDX WB 22 cu ft. with bottom freezer from hhgregg. Within one month I had water on my floor, ice buildup on bottom freezer floor. I had previously reviewed fridge and noise was a concern but I thought I could live with that. I contacted hhgregg. They would do NOTHING, told me to contact Whirlpool. The 1st repairman said it was the ice-maker. I DO NOT have an ice maker. He fixed a duckbill. 2nd call 6 months later, same problem with water, serviceman replaced duckbill. Next year, 2011 same problem with water on floor and ice buildup on freezer bottom floor. After numerous repairmen I contacted Corporate Office of Whirlpool. They sent another repairman at their expense. We are now 6 years later and I am having the same problem. Dont buy a Whirlpool Gold & dont buy from hhgregg.

My experience w/ Whirlpool has been disastrous. Whatever you do read the reviews on products before purchasing, do your homework first before purchasing any major appliance. Whirlpool company and its employees are a joke. We are paying consumers and spent our hard earned dollars to support a company that could care less about us and our problems with their products they sell to us which are a piece of crap. I purchased a refrigerator made by Whirlpool from hhgregg in Oct 2015, which took 2 months to get it delivered. The refrigerator is not a year old yet, and cannot get anyone to come out to repair it. I have called Whirlpool numerous times, and so have my husband to come and repair a refrigerator that is less than a year old.The ice maker stopped working. Then I came home and discovered that the refrigerator is not cool, and everything in the bottom freezer had almost thawed out, and a repairman was supposed to come on August 31, 2016. It has been hot as Hades, during August, Sept, in the high 90s and they had the nerve to call and say they had to order the icemaker and when it came in someone would be out to fix it. I called the company in Maryland to find out what part did they order because a technician hadnt been out at this point to determine what part needed to be replaced. I called Whirlpool, and yes was put on hold for 45 minutes each time, and when I asked to speak to a manager, I was told that the manager said I could call a repairman and they would reimburse me up to $150.00. I replied That that is not my job. Your job is to send a repairman to fix it.The name of the company that they gave me and the phone number is located in Maryland, I live in the state of Virginia past Richmond, 3 hours away. Then I was told by the company in Maryland that they dont have technicians to Repair Whirlpool Refrigerators. This is totally unacceptable. It is Sept 19, and since August no one from Whirlpool has been out to fix it, neither have they tried to rectify the problem. Bottom Line, DO NOT BUY A WHIRLPOOL PRODUCT, not from hhgregg, Sears, Home Depot, Lowes, anywhere because this is how they treat customers. I have an 88 year old Aunt that lives with us that were responsible for, and she cant even get a glass of ice cold water from a brand new refrigerator thats still under warranty. Whats wrong with this picture?

Fridge is over 20 years old. Definitely got money worth. Need to replace all appliances soon??? Which model next. So many models to choose. Love one with freezer on bottom.

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

We purchased a 50 gallon water heater in 2005. In 2008, the thermocoupling unit went out and Whirlpool sent us the replacement part and we had a plumper install the piece (at our expense, of course).Now, we are running into the exact same problem 3 years later with the pilot light not staying lit. We had a plumber come out this weekend and replace the part but unfortunately this time, its not fixing the problem. The plumber charged us $178. He said that he can replace the thermostat on the water heater but that would cost us close to $400 to replace and makes no sense to do since purchasing a new one wouldnt be much more than that. I am so frustrated with this water heater; I just want to throw it out in the middle of the street! We still have 3 years left on our warranty too. I have 2 very young daughters who need to take baths, and who also dirty up quite a bit of clothes that need to be washed in warm water. What a nightmare! Whirlpool, help us!

Whirlpool gold series wrf990slam02, just 2 years old bought from Lowes, and repairman just told me that it has a Freon leak which apparently happens often. Will have to replace some items that might fix it but he did not sound reassuring. RUN dont walk away from this brand. I looked up these refrigerators after this all started and they have a 1 star rating. I should have done my homework on this.

Purchased a new oven 06/2016- today, I had Sears come and look at the issue. Need a new Control Board/ $750.00. Called Whirlpool, they will not help, or give me an explanation of why this expense is justified. Very dissatisfied with product; will not recommend, nor purchase again.

The electric Whirlpool double oven range seemed like a good choice for a single person. I bought it in 2016 around the same time I had some personal setbacks. After finding my emotional equilibrium I decided to return to my much loved baking. While I have no other complaints on this range the ovens are a problem for baking. The digital oven temperature readout doesnt reflect temperature fluctuations in the ovens. Once you enter your desired baking temp the readout never changes even after you open and close the oven door say to take out cookies. Given some of my poor results I suspect even when Im not opening and closing the oven door the temperature is not maintained. I was going to get an oven thermometer but the user manual says it wont reflect an accurate temperature due to way the elements cycle to provide a consistent temperature. Ha! If you want to bake this is not the range for you. My inconsistent results and too often wasted ingredients frustrate me no end.

Ive had my Whirlpool Gold for over a decade and absolutely love the quality and performance of the unit. No maintenance issues whatsoever throughout the years. I recommend this washer to everyone I know and continue to enjoy the performance and reliability of Whirlpool. I will continue to buy this brand every time as needed.

I had this dishwasher for about a year. It was a great purchase for this model and the price was reasonable. The dishwasher is very quiet and wash dishes wonderfully. The only exception is it does take a long time to wash dishes. The cycle are long.

I had problems with the door closure on day 3 of my French Door Refrigerator Model # WRF560SEY. The flap on the left door that seals them fails to fold back if I open the right door first. Which didnt seem like a big deal until I tried to close them and have to remember to close the left door first or itll bang against the right door and Im afraid itll break that piece off then the refrigerator is worthless. The manufacturer drop shipped a new piece, after several attempts of adjusting the closure, and it still does not work. I have written Whirlpool and am told they have a new door on order but it will take 6-8 weeks, that was in March. Now when I contact Whirlpool no one ever returns my calls or emails. I have had the refrigerator only for 15 months and I have fought with either the store or Whirlpool since the third day of owning it. No one cares as long as the appliance is paid for. I will never buy another Whirlpool appliance.

We bought a WRS325FDAM02 Side by Side Whirlpool Refrigerator and from day 1 we have been having problems with rust buildup on both doors. Bought it in July 2014 and have had the service people over to figure out the problem many times. They finally decided to replace the doors which didnt help because the replacement doors are doing the same thing. We have bought everything they told us to buy to clean and try and prevent the rust from coming back but nothing helps. Our warranty was ready to expire so we bought the extended warranty only to find out that cosmetic issues are not covered under the extended warranty plan... Stay away from this model refrigerator... Not only that we were then told the doors are not really Stainless Steel just some fake crap that looks like Stainless Steel. We paid good money for this refrigerator and have to deal with cleaning rust off the doors day after day.

I purchased this Whirlpool Gold dishwasher a year and half ago, and it needs repair to the tune of $300.00. The drain pump broke and need to have it repaired. If this was the only Whirlpool appliance that went bad, I wouldnt even write a review, but two months ago my Whirlpool refrigerator, one year and 4 months ago, the ice maker stopped working, another $300.00. Whatever you do, do not purchase any Whirlpool products, pure junk. Their customer service is even worse. What a nightmare.

I recently purchased a Whirlpool Gold Edition double range. After a couple of uses, the top oven thermostat went on the blink. I sat the thermostat to preheat. After 20 mins. and a call to the warranty department, the oven never reached the desired temperature. The warranty department sent a repair person who could find nothing wrong with the stove. I called Lowes and told them I couldnt trust the oven not to do it again (after several times of it happening and resetting the circuit breaker). This would be a disaster if it happened during the holidays when I cook for 20 or more people. Lowes manager said they wanted me to feel comfortable so they replaced the entire range. GUESS WHAT... 2 weeks after having the new one... same problem. I set the thermostat to 400 degrees and when it got to 390, I saw the light blinking. Waiting 10 more mins, nothing changed. I hit the cancel button, reset the bake... the thermostat, when I turned it back on, showed 365... What the heck! I didnt open the oven door. Whirlpool ranges are a piece of crap. I am calling Lowes again tomorrow to return and advise them to stop selling the junk. Dont blame Lowes... They do the best they can with the crap they sell.

I just contacted Whirlpool Co. by online chat concerning the workmanship of their microwave that is less than two years old. The interior top has begun to bubble and peel as well as rusting. This is the 2nd Whirlpool microwave where I am experiencing bubble and peeling paint as well as rusting. Whirlpool informed that the manufactory was 1 year warranty and to contact a technician at my expense. There is a real health issue here and I hope consumer complaints about this company is being monitored by someone who can help all of those with concerns.

I have a lower end 4 burner model but I love it. Both power burns are in the front (I would change that) and electronic ignition. The oven temp is true and heats up quickly, I bake upwards of 700 cookies at Christmas time. Even being a lower end model it works great and I use it everyday. I think it is more energy efficient than the model that I replaced, which I replaced in order to have the electronic ignition. I would recommend this Whirlpool Range!

Bought a Whirlpool stove five years ago when I got my kitchen remodeled. In fact bought all whirlpool appliances stove, microwave, dishwasher, and refrigerator. The dishwasher and refrigerator have already had some issues which to me were because cheaply made. The microwave and stove are fine.

12 months and 2 weeks, my ice maker quit working. I called Lowes where I purchased this top of the line junk. The first thing they asked was do I purchase the extended warranty. I said no. He advised to call a repairman he recommended, but I would have to pay for the repairs. Whirlpool was just as bad; no warranty, you pay. It appears they are both relying on warranties rather than selling dependable products or customer satisfaction. A couple months later, ice forming on the bottom of the freezer, and puddles every couple of days in front of the refrigerator. I pulled the two draws out and removed the ice. Within a week, it was back. A $2400 refrigerator should last longer then a 1 1/2 years without falling apart. My Whirlpool dishwashers only lasted 1 1/2 years also.

Bought this because it was a Whirlpool product and liked how it was supposed to work at the store, HhGregg in Downingtown. Anyway one week in we started having problems, clothes not being washed well, and constant problems of dripping wet clothes, like they were never spun at all. Would have to readjust all the clothes, respin, most times we have to that that every time we wash clothes and have to respin more than once and even then, clothes have too much water left in them, so it takes forever to get our clothes dry. We have a service contract with Sears, we have repairmen out a few times. Get told, dont wash towels in it, only do very small loads, supposed to be a large capacity washer, nothing wrong with it. Now its worse than ever, terrible product. I want a different washer, its rusting at the lid, its only at the most 2 yrs old, it was expensive and am very, very frustrated!!! I want what I paid For!!! Whirlpool, shame on you for putting out such crap.On to my next problem with a Whirlpool range, again bought it because it was a Whirlpool. We had our Kitchen remodeled and the range I had was white. We needed a stainless steel range, Bought the Gold series AquaLift convection oven. This is the most horrible piece of crap. The convection oven does not cook as a convection should, food takes forever to cook on convection, reg feature works faster and hotter than the convection. In my old range I used the convection feature always unless I was baking a cake. Then used the AquaLift feature to clean my oven, it was not dirty , but I like a sparkling oven, so followed the directions, set it to clean. It looked the same after it supposedly cleaned the oven. Nothing was cleaned, tried it again, it was a little more dirty, something had spilled. I wiped out the oven, used the AquaLift self cleaning feature again, same results, old oven, self clean, the oven after a cleaning cycle, only ash was left, wipe it out, it was spotless. So I called for repair, the repair guy was here about 5-6 different times, tried this and that, replaced a heating element in the oven, turned the temperature up in the oven, so now when I bake, I have to figure out what temp I need to put it on. Tried that, even admitted that the AquaLift feature was a bust. I contacted Whirlpool, I want it replaced with a different model. This range is about I and a half years old, want to replace it but again was very expensive. Its a terrible product, it cant be a coincidence, that both newer appliances made by Whirlpool are terrible!!!! Combined they cost me almost 3000.00 dollars. I feel that I have been ripped off definitely did not get the great products that I thought I was buying. No response from Whirlpool, no satisfaction. I want them both replaced or my money back, take them out of here, they are useless!!!!! I will NEVER buy another Whirlpool product again, and have told everyone I know about the terrible quality of these products.

After proudly bringing home a new Whirlpool gas hot water heater NU40T61-403 day 2 no hot water. Wait 10 min and reset. This became a 3 times a week habit and now it will not relight. The repairman they sent out wanted us to rebuild our house to conform to code. Our old heater worked fine in this location. After talking to their tech, they sent us new parts overnight. Still cannot get this thing to light. All we want is hot water!!! Calls to the tech line end one way, it has to be your fault. I worked for The Gas Company!

I have the same problems as the ones listed in complaint section. I bought 4 Whirlpool products at the same time: refrigerator, stove, and the Whirlpool duet. Washer is a front loader. We have had nothing but trouble. The company we bought the machine from exchanged the washer for the same model because the electrical was bad and the parts to replace were back ordered for more than 3 months. We are now having problems with the exchange washer. This time it is the same as the engineer remarked in his complaint the bearings are bad and it sounds like a jet taking off. It’s that loud.I went down to the place of purchase and I am in the process for the repair. I have a feeling this will not end well. Whirlpool, if you call them, gives you a run around or tells you they dont have you listed in there computer. We dont have the money to replace any of this. This new machine is only 9 months old. Whirlpool is making a killing off of fixed income people and the working class. You tell me who can afford the cost of that kind of repair or the cost of a new machine that only works for a couple of months. Why is 60 Minutes not on them like a bad smell?

Purchased first water heater in 2008 with 6 year warranty. In 2011, pilot light would not stay lit. Whirlpool told me to go to Lowes and get a new one at no cost. But I had to pay for service to identify the problem and installation of new one, costing $250.00. A year and a half later on a six year warranty, the same issue the pilot light not staying lit. They send a pilot light assembly and we pay the shipping and installation cost of $130.00.Two years later, the same issue begins again. Calling tech support, they determine it needs a third pilot assembly at $30.00 for shipping and $265.00 service installation fee by a certified Whirlpool technician. Worked one day! Im so done with this company!!!! I was promised a call from a supervisor with Whirlpool which Im still waiting on days later. Probably for the best at this point. I think I would feel better if I could beat the crap out of a Whirlpool CEO with it! Im cutting my losses and going with a different provider. I will NEVER again purchase another Whirlpool product!

Standard looking dishwasher. Quiet and efficient. Best value for the money. Highly recommend. Chose this brand over more expensive options and made a great decision!!! I dont have a single complaint.

WHIRLPOOL REFRIGERATOR MODEL WRF532SMBM01 FRENCH DOOR - Gasket in refrigerator door totally cracked in bottom part and torn on the side only after 2 years and one month of use. I have another Whirlpool refrigerator for 7 years without gasket failure. My other 3 previous refrigerators which I have owned more than 10 years. Each also never had any problems.

I recently purchased the Whirlpool Cabrio washer and it is the worst product ever!! It does not wash the clothes, it tangles it in knots and has ruined all of my clothes because it leaves holes in the clothing. I have had multiple service calls and all of the diagnostics check out. It is a horrible product that should be recalled and Whirlpool customer service does not stand by their product. Their supervisors and customer service is very rude and I will never purchase another Whirlpool product!!! I plan on posting my complaint everywhere possible.

My 1 year old Whirlpool top loader is an absolute nightmare. It does not complete cycles. Stops all the time with various error codes. My washing comes out soaking wet. The pipes on the inside comes loose and floods the house. The machine stops all the time with all the washing clogged on one side of the drum. It is a 16 kg capacity machine but you cannot even think of putting 8 kg laundry in there. I will never, ever buy any Whirlpool product again. Cheap scrap! Thats what it is.

I had purchased fully automatic top loaded WHIRLPOOL WM 360 BW PRO-HS 9.5 on 08/05/2019. I had purchased the above machine after going through the various claims made on the website. However, I regret to say that since installation I find that the performance of the machine is not up to my satisfaction. Even after two visits by the engineer, the following issues remain:(i) The machine makes lot of noise in the initial stage.(ii) Though the timer shows a particular time during selection of a washing cycle, in reality the machine takes one and half times more than the timing shown. In case one selects warm / hot water, the actual time taken is twice that shown or more. I am sure in winters it will take more time in case warm / hot water is selected.(iii) The clothes get badly entangled during wash.In the past I had a LG front loading washing machine which never gave me any problem. I had gone for the best top loading model of Whirlpool hoping for better performance but it has only caused problems. Not worth the expenditure.

We purchased a 4 piece set of Whirlpool kitchen appliances and have minor to major problems with 3 out of the 4. We had problems with our gas range/oven from the start. When I called to register the brand new range they told me it had been previously registered to someone else and they made me fax my receipt to them proving that the appliance was purchased new. Lowes said it was brand new in the box when I purchased it leading me to believe Whirlpool tried to pass off a refurbished product onto Lowes and then onto us. No surprise when the stove stopped working 3 times in barely over a year. It was so defective Lowes ended up replacing it for us. Not Whirlpool... they only argued with me about how the third time it was out of warranty and offered no help in fixing or replacing the defective oven. Now our ice maker just stopped dispensing ice 7 days after our warranty expired on our refrigerator model # WRS586FLDM00. Whirlpool will only agree to cover parts and is sticking us with the service call and labor! And thats not all... the plastic coating on the dishwasher racks started coming off exposing rusty metal when it was barely over a year old and I have received a postcard indicating there is a lawsuit involving our model for overheating and fire events! Now waiting for that to be our next issue. I am so disgusted with Whirlpool. We bought Whirlpool appliances believing they were quality products. They are quite the opposite. Wish I had researched their reputation and history of complaints before buying. Do not recommend Whirlpool Brand. Sincerely, Disgusted in California

We purchased a Whirlpool refrigerator on January 18th. It has never worked since it was delivered. A service call was place the next day. It is now 2 and half months and 6 technician visits later and the fridge is still not working. Whirlpool customer service has been contacted and they want to continue sending technicians out rather than replace the fridge. The customer service manager, Demetrius, stated the additional service calls are not costing Whirlpool more money because the repair company has 90 days to fix the problem so they are not going to replace the fridge. While this may be fine for Whirlpool it is certainly not good customer service. We were told they cant call the service company to get the details of prior visits and that we need to call the service company as there is nothing Whirlpool customer service can do but schedule technician visits. After a lot of aggravation, losing hundreds of dollars of food and hours on the phone here we are without a working fridge. Buyer beware!

Whirlpool cabrio wtw7800xwo - During the 12th month of the use of this washer, the lid broke. I called Whirlpool to schedule a repair on it. I got someone here to repair it, and it was 7 days over the 1 year warranty. I don’t think this is fair when they sent the repair guy out too late when I scheduled this right before the 1 year was up. I came about looking this up online, and I find I’m not the only one with a 1 year lid. My next washer will be a 1980s built to last. This was the worst $1,100 I ever spent. I had to choose 1 star. Wish it had a choice of - ★★★★★.

We purchased a Whirlpool Cabrio washer and dryer set in 2013. In 11 months we have made at least 6 calls concerning the same issues machine leaving white residue on clothes. It has been one thing after another. Today the manager told me that my warranty only covered parts and not a replacement machine. I am washing my clothes two or three times to get them so we can wear them. First this is not saving water, energy, time and most of all CLOTHES. We are wearing our clothes out washing them. This is unacceptable. With this many complaints, the company has to know they have a machine with issues. I will never purchase Whirlpool again. I think we should all band together and file an action against Whirlpool. These machine cost too much money to be crappy.

The washer started to show error code for the door and washer would not restart. After removing the top of the washer and checking the door switch to see if there was a loose wire, I traced the wire back to the micro control unit, and upon inspection of the micro control unit, I found that the terminal that the door switch wire was attached to was loose and not making contact with circuit board.Although the washer is out of warranty being 7 years old, this is clearly not a part that is subject to wear and tear. The part was clearly manufactured poorly. I looked on the internet to purchase a new part but it seems that all micro control units are out of stock. This makes me wonder if one should start a class action suit as my part could be one of hundreds that was poorly manufactured. I called Whirlpool to see if they would send me another part to replace the bad unit but they said that because the washer was out of warranty, they could not help.

Both glass doors have a streak between the glass and you cannot get to it to clean. It looks like you havent cleaned the glass. I bought this 2 years ago. I am worried that the glass may break and heat escaping from the oven.

After the one-year warranty ran out, my wife ran the self-cleaning feature, which since Ive found is a well-documented problem in online forums. The oven overheats and blows out the thermostat, fuse and some other cylinder device, all in all a $600 repair. I am furious that both Whirlpool and Ikea (where we purchased the electric oven) keep completely silent on this issue, not bothering to tell homeowners to use this function at their own risk. Just wipe it out! The well known nature of this self-destruction and potential high cost of repair should be information given to consumers, but of course this would affect their sales numbers. BE WARNED!

We purchased a Whirlpool AccuBake oven in 2005. I think we used the self-cleaning feature about 3 times. The reason I mention this is it may be a possible cause to the frightening experience we had on August 15, 2012. My wife was cooking on the stove top when suddenly we heard loud electrical explosions coming from the back of the oven. We soon saw long arcing bolts of sparks shooting out the back, and my wife was terrified and didnt know what to do. I told her and my son to stay away from it. I ran to the circuit breaker box and turned off the breaker. We then looked in the back of the oven and it was on fire. I ran around looking for a fire extinguisher but my son managed to put the fire out. We called Whirlpool up and explained what had happened. They immediately sent someone out to look at it.I was very impressed at how fast they got someone out there. Whirlpool sent two technicians to look at the damage. After they were done inspecting, they told my wife that the problem is loose connections on Whirlpools side and not the feed and it had a damaged control board and that this is the fault of Whirlpool. He was very polite to us and apologized for any inconvenience. After a week had passed, no one called us, so my wife called and talked to some woman representative at Whirlpool. She told my wife that the report she got said that the oven had loose connection on the feed side from where we bought the oven and we should deal with them. My wife couldnt believe her ears and said, No, thats not what the technician told us, and the woman continued to talk and my wife said, Wait, slow down. The woman replied, Oh, am I going too fast for you? Well, I guess I have to talk slower then, in a sarcastic tone. My wife then called the technician who wrote the report and explained what the representative had told her, and his reply was, I cant believe she said that. I am not happy about this, that is not what I wrote in my report. Dont worry, I will personally take care of this. Again, the technician was civil and polite. After two days passed, my wife talked to the same woman again but this time she changed her story. She never apologized and said, It looks like in this report that the connections were loose to the control board. Since the oven is 7 years old and accounting for depreciation, Whirlpool is offering to you a total of $59. My wife said, Really, $59? How long is the life expectancy of these ovens? She told her, 10 years. My wife said, 10 years? Well, ours only lasted 7 and you are giving us $59 after we were almost killed and my home could have burnt down to the ground? She said, That is our offer.I called Whirlpool back and asked to talk with the safety supervisor and it was a woman again. Was it the same woman? It could have been the same woman my wife talked to, I was not sure. I asked her, When is it appropriate to issue a recall on a product? Our oven was defective at purchase. She said, You are the only complaint we had on this oven, so no recall is necessary. Yes, I said, but since it has been proven this is the fault of Whirlpool, I would expect at least a working oven from Whirlpool. I also told her the technician told my wife that Whirlpool should be bending over backwards for you, and she said, I apologize for the technicians remarks. I told her that I was dissatisfied and she will be hearing from me in the future. I did some looking on the internet and I found that KitchenAid which is made from Whirlpool had issues with a particular oven which was found that when the self-cleaning feature was used, it would heat up the control board, and since most people dont use the self-cleaning feature that often, it would take a very long time to develop. I thought that loose connections and heat are a bad recipe for disaster, and that quality control negligence and inferior components are to blame. Considering the past history and track record of class action lawsuits and appliance malfunctions such as the control board on their dishwashers, I believe it is all connected and related to my problem. Sorry but $59 isnt going to buy me a decent toaster oven, let alone a real oven. That oven should have lasted over 10 years and considering the possible damage and deaths that could have occurred, you would think that it would be in Whirlpools best interest to address this problem and bend over backwards for anyone who had the misfortune of purchasing this mickey-moused nightmare of a disaster-waiting-to-happen problem. Its not so much the money. What if a small child touches an oven as it conducts 220 volts then shocks into a childs heart to ground? What a ticking time bomb this oven is. As far as I am concerned, I dont want a dangerous oven like this in my home and Whirlpool needs to take some lessons in public relations.

Bought a propane hot water heater and 2 years after buying it pilot wouldnt light. Had to buy a conversion kit because they didnt make the part anymore. Now had to buy a gas valve and it didnt work so went to Lockes and bought a new water heater and now they wont refund my money for the part $300.00 with shipping. They said they could only replace it. Well I dont need it now because I bought a better product. Whirlpool is junk and you have to buy the parts from them and RIP you off. Way to take care of your customers Whirlpool. Buy something else with your money.

Whirpool has its main washers, then the off brand of Whirlpool. After using the washer after a few months the balance starts to get off balance. Trying to find parts and get them put in is easy, hard part is replacing them after they wear off after use a few months.

Purchased washer Aug 2012 and has increasingly been leaving white residue after wash cycles. Have used the Extra Rinse function to no avail and use half the recommended amount of HE Tide. Now I have to run the Rinse, Drain, Spin function twice with darks to remove the residue. I have also been doing the monthly maintenance which has not helped at all. This machine seriously detracts from the Whirlpool name and if they are unwilling to fix the problem, it only publicly displays the companys integrity.

Purchased Whirlpool free standing smooth top range at Sears Outlet (scratch & dent) in Columbus, OH on December 8, 2012 for a rental property. On May 18, 2014, tenant said she turned the oven on to preheat and turned on one of the front burners. She said she was at the sink preparing food and heard a loud noise; turned around and there were flames coming from the top of the stove. This didnt sound logical so I called fire department and spoke with one of the firemen. He said there was no evidence of anything in the oven or on top of the stove. Tenant said only thing she noticed is that there was a clicking noise coming from the stove a few days prior. After reading all of these complaints, I dont think I will buy another smooth top Whirlpool electric range. Luckily no one was hurt.

Like hundreds of others, my Whirlpool double wall ovens circuit board stopped working after 5-7 years. Accubake s-xt3704215 m-rbd275prb00 Whirlpool double oven. If it is happening to all these people, the protectors of the US consumer need to do just that!

The latch on the attached-to-the-door silverware basket on our Whirlpool GU3600XTVQ3 dishwasher has broken three times since the unit was installed in July 2011. This last time, the technician brought a new one and it broke the next day. I cannot understand why a company with a supposedly good reputation would include an accessory with such a faulty design, made of such flimsy materials. We have the basket wired shut again and have to call the repair place, but I have no confidence that anything the technician brings to us will work any better, since its the same stupid design and shoddy workmanship.

Our recently purchased stove top is an average appliance. The surface is easily scratched just from paper towels when cleaning. Today for no apparent reason the igniters all started firing and continued for a good hour....I would definitely investigate other brands before purchasing again.

Stainless steel side-by-side refrigerator (4 yrs. old) - I have to continually clean the rust stains. Ive used the products Whirlpool has suggested and the rust continues to appear. Lowes extended warranty does not cover this problem because it is cosmetic; Whirlpool reps say its due to the coastal area where I live and that they cant do anything about it! I understand that there are many customers experiencing the same problems with Whirlpool products. Their customer service is worthless and is their warranty to stand behind their products!

Error f1e2 error. Washer less than 2 years old.

We bought the Whirlpool Gold series side-by-side about 2 years ago with an ice maker in the door and with this design, the ice bucket is on the inside of the door, which we thought was a very clever design, taking up less freezer space. Well, to remove the ice bucket, we had to use a blow dryer because even though you press the button which is supposed to disengage the bucket from the door, it has always been frozen onto the base.Then we started having issues of water leaking from the ice maker. It turns out, that the lever that controls the chute was broken. We called a certified Whirlpool technician to come out to fix the ice maker dispenser lever. Well as it turns out, it cannot be fixed. It is a sealed in the door unit and to fix it, we have to replace the door, a repair estimate for door and labor is approximately $800. That is absurd.I contacted Whirlpool and was told that my refrigerator is out of warranty and that there is not an option to repair the dispenser. There is nothing we can do. I said that according to the repairman, we are not the first to report this problem. When I contacted Whirlpool I was told there is no recall for this item. We purchased the Whirlpool based on the reputation that it has had in the past and the good product we have in a Maytag (which is associated with Whirlpool) dishwasher. Well, never again are we going to purchase a Whirlpool or any of its subsidiaries products. I have read so many unhappy customers here that I cannot believe that Whirlpool continues to make such inferior products or designs.

In 2012 we purchased a Whirlpool Nu40T61-403 water heater from Lowes that I installed due to us not being able to afford a plumber. I have since become a plumber. This morning while attempting to shower I noticed that the water was lukewarm with the shower valve turned all the way to hot. I got dressed and inspected the heater. I began to diagnose the problem. Pilot was out and Gas control valve signal light was off. Lit the pilot and it appeared to be functioning normally. My first thought was the thermopile had failed but seeing the pilot stayed lit this proved to not be the case. I was extremely relieved at that point. Turned the temperature control knob to high and the burner kicked on. At first it appeared to be functioning fine. But within about 20 seconds I began to hear detonations within the sealed combustion chamber.

Our Whirlpool Duet Washer pair is 2.5 yrs old. The washer didnt work at first, but a repairman found the problem and fixed it right up. They have not broken. The dryer has been fine and we have had them stacked for most of the time without any issues. My problem sounds minor compared to those others listed here, but this thing is ruining all our white or light colored clothes. They go in white, and come out covered with splotchy, dirty looking spots literally all over them! They werent that kind of dirty when they went in. It’s the oddest thing, like it makes dirt. Reading some of these concerns makes me wonder if it has a mold problem inside somewhere, and that is what is ruining our clothes. Tax return is coming and it is going. End of story.

We bought a Whirlpool range with glass cooktop and convection oven to replace a 20 year old stove which had served us reliably but was beginning to look a bit dated and worse for the wear. The new range was installed in February, less than 2 months ago. Today, while I was preparing Easter dinner and had a ham in the oven, the cooktop elements refused to heat, even though the cooktop on light was lit up. We followed all the troubleshooting tips we could find in the user manual and online, but nothing worked. We decided to do the rest of the meal in the microwave and just finish the ham in the oven (which had been working). Then the oven failed, and would not heat back up.As a last resort, we pulled the range out and unplugged it, to perform a hard reset of the electronics. (This was recommended in some of the online troubleshooting tips.) No joy. Both the oven and cooktop elements will not heat, even though the lights on the control panel light up. Now we have to call a service technician to come fix it in the middle of a pandemic. How can a brand new and expensive range be less reliable and less useful than the cheap 20 year old stove we just got rid of?

Bought this brand new 5 door fridge, not even 2 years ago and had nothing but problems. Computer went 2 times. Rail broke for the drawer in freezer. Freezing up in freezer. Switch on freezer drawer went out. I will never buy anything else from Whirlpool again. So much for the nice looking things.

I purchased a Whirlpool dishwasher and refrigerator/freezer from Home Depot. Within weeks the stainless steel on both products began rusting. They sent a third party repair service to look at both products and determined that, in fact, the stainless steel was rusting. Our technician said that both the dishwasher panes and the freezer doors would be ordered and replaced the following week. This was on September 4, 2015. After several promised arrival dates, the parts never arrived. I called both the third party repair company and Whirlpool on several occasions only to be told they were on back order. Finally, in late November, the new dishwasher panel arrived and was installed. It is now December 17, 2015 and our freezer door is still on back order. When asked what my options are, the Whirlpool representative simply said we have to wait. I said that because I have been so terribly inconvenienced that they should just come and pick up this piece of junk and replace it with a new one. Evidently, that is not an option. I will NEVER purchase a Whirlpool product again as they do not back their warranty. I now have a $2,000 rusted refrigerator freezer to adorn our beautiful Christmas kitchen. Thanks, Whirlpool. Youve certainly made this a Merry Christmas. (Yes, sarcasm in play.)

We bought the microwave new after the 2011 flood where we had lost everything in Tennessee. I wanted to get Whirlpool appliances in the kitchen so all appliances were replaced. We bought a Whirlpool model WMH1163XVU-1 microwave; the unit will run but doesnt heat. I also called Whirlpool and with no regard to customer service at all even with all the complaints... This saddens me because I will never buy a Whirlpool appliance again and my grandparents only believed in them... With all the complaints, the attorney generals office should do something for the people.

Whirlpool WRF990SLAM00 french door refrigerator - We purchased this refrigerator in February of 2013. On Christmas Day of 2014, (not even two years later) the freezer and icemaker started malfunctioning. We spent $2000 on this fridge. Luckily we purchased the extended warranty from Lowes. However, Im so disappointed that a fridge that isnt even two years old already has an issue, plus we had to get rid of over $85 worth of spoiled food from the freezer. Credibility fail for a supposed quality product.

I have a pretty small refrigerator since I live in a condo. It has lasted me about 4 years and is still running very well. It is very easy to clean. I dont buy a whole lot of food at one time. The size is big enough to hold what I buy every week. The appearance is decent. Only two people use it every day. I havent had any problems with the refrigerator in the four years I have had it. I get frustrated sometimes when opening up the bottom storage container. If I pull it out too far, it falls to the floor. This happens especially when the container is full of fruits and vegetables. I guess bottom storage container was designed that way for easy removal to be cleaned. I really like the adjustable shelves. I can adjust them perfectly to store food containers and jugs of milk and other drinks. I like the door shelves in the freezer compartment. It is great for small packages of vegetables.

When my wife and I were planning our retirement, we made a to-do list before we officially stopped working. We are loyal Whirlpool users and over the next 3 years we purchased 4 major Whirlpool appliances in preparation of having 8-12 years of problem-free time as we go from a two-income working family to two people on fixed incomes. I retired in December of 2011 and unfortunately this did not pan out on 2 of the 4 appliances. The washing machine, in late February 2012, blew a transmission 23 months after purchase and 11 months after the warranty expired. Discussions with Whirlpool by phone were unsuccessful in getting the repair covered.Ultimately, this repair cost us $265.00. In late April, 9 months after the warranty expired, the refrigerator iced up and had to be manually defrosted, despite being equipped with ADS. My family and I did the defrosting because it was a weekend and tech support was not available. On Monday, the refrigerator was functioning, so I was told to run it and see what happens and call the tech if it happens again. I had done research online and found many folks were having trouble with this refrigerator model and the main problem was the control board”, a board that is used in many Whirlpool refrigerators. I ordered one after the initial problem and waited for it to ice up again. On Sunday, May 20, it repeated the same symptoms displayed and I put the board in myself and it solved the problem. This computer board cost me $95.81.I contacted Whirlpool about the two premature, post-warranty expiration issues in hopes of getting some reimbursement for the repairs. The Whirlpool rep told me that because there had not been a recall on either appliance, they could not reimburse me. They instead offered me a 6-month extension on the dishwasher I bought last July. I have been on several complaint websites and have seen the refrigerator control board repeatedly mentioned - all within the approximate 2-year timeline as my control board failed. My refrigerator was a GB9FHDXWQ01 model, but the control board is used in many of their refrigerators. If this has happened to you, please contact me at ** and, hopefully, together we can get enough data to get a recall and get proper treatment from Whirlpool. Please include your refrigerator’s model number so I can verify the board is the one in question. Thanks.