Called 8/24/15 - spoke with representative about our two year old washer. Nothing Whirlpool can or will do.They have no other complaints about rust inside the lid and inside rim at bleach dispenser nor chipping of paint from lid. When asking the Whirlpool representative about the rust, he assured us there were no other complaints.This is hard to believe since our recent research clearly shows that other brands have had to replace tops due to rust. As for clothes not cleaning, no response to this issue. Whirlpool has not trained salespersons and therefore at the mercy of Lowes hard sales tactics and we were very delinquent in researching numerous complaints before purchasing Whirlpool Cabrio Platinum Model WTW8240YWD - Ranked lowest possible from ConsumerAffairs with hundreds of complaints. Whirlpool should be ashamed of product - clothes do not come clean, there is no soak cycle, no way to open mid cycle without losing all water, washer smells horribly, must be cleaned - are you kidding? Who cleans the washer that is supposed to clean clothes with a special cleaner?? We understand safety issues of water in open machine, wonder if Whirlpool understands the need to have a soak feature to clean clothes. Undereducated buyers like us and the totally undereducated salesperson at Lowes were obviously a horrible combination. It was all about sales for them. No one mentioned and we had no clue that the huge drum would not clean clothes even using less water than a traditional machine. We thought platinum meant a high quality machine. It clearly was a cleverly used buzz word for sales not a premier cleaning machine. Never, never, never purchasing Whirpool anything again. Wonder if Whirlpool cares, if they read the ConsumerAffairs reports, if they respond. Our hard-earned money is wasted. Our clothes are dirty, the washer smells, and the top is rusting out!

Purchased a Whirlpool French door in April 2020 during the pandemic for 2K. The first week of owning it my fresh vegetables froze. I lowered the factory set temperature by one degree. The next week the ice maker stopped making ice. 3 days later it started up again. The 3rd week my freezer food defrosted and the ice maker stopped making ice. Called Whirlpool And requested a refund. They said, No we will send a tech. The tech determined the control board was defective. I had to empty the entire fridge and turn it off, defrost it for 24 hours. The headache to find someone to take your food! The part took 2 weeks to get replaced.The tech said, If this doesn’t work we will have to come back and take the back off to see what the issue is. Told to defrost again for 24 hrs. The ice was so thick we did it for 48 Hrs. 1 week later ice started to form in the freezer and the ice stopped working again. Called whirlpool demanded a refund and they said no. A tech will come again. I’ve relocated my food 3x already. How many more times can I do that! Whirlpool is not concerned about their reputation at all, as I read through other reviews of situations similar to mine. Do not buy whirlpool!

In October 2009, we purchased a Whirlpool Cabrio topload washing machine for almost $900, because my wifes sister had a 1-year-old one and had been pleased. The Cabrio replaced a 3 1/2-year-old Maytag that died with a seized-up transmission. Maytag is also a Whirlpool product for those of you who do not know. We had issues at first with it going off balance but dealt with it. It was also taking 40+ minutes to do even a small load of laundry, but again, we dealt with it. Fast forward about 3 years, and we notice the machine is making really loud sounds during the spin cycle. I checked for any obvious issues but found none. The noise kept getting louder with each use. Finally, I called a repairman to check it out. His diagnosis was quick. The bearings were going bad in the machine, and he said it would eventually fail. He quoted me a price of between $400-$500 to repair because the job is very labor-intensive. I declined the repair but still had to pay him a trip charge. Then I checked with my wifes sister about hers, and she said hers had been making a very loud sound for several months but they were just ignoring it. I told her about the diagnosis of mine and advised her to tilt the machine back to look under it. Sure enough, there were oil stains under her machine, just like mine, indicating the bearings were failing. So we have 2 Cabrio machines, one 3 years old and the other 4 years old with the exact same problem. I called Whirlpool since I had registered the machine when I purchased it. They basically told me to go fly a kite since I had not purchased the extended warranty. They said I could attempt to repair it myself to save money, but they advised to have their repairman do the work. Well, no kidding. What a joke. They expect you to buy a $900 machine and have to replace it every 3 years. I am done with Whirlpool products. FYI, Kenmore products are also made by Whirlpool, so Sears is not an option. My wifes sister and we bought new GE washing machines, and both of us purchased the extended warranty this time. For $129 (5 years), its cheap, peace of mind. Whirlpool is crap. I would suggest never buying any of their products. I know we never will. Once they have your money, they dont care.

The washer does clean simple stains. The clothes end up all twisted (sleeves & pant legs). Antiperspirant gets transferred to dark clothing. Large loads do not get clean and the response from Whirlpool was run everything on hot and for longer than normal times. The enviro rating and low water usage claim has resulted in a machine that does NOT fully clean clothes. Look elsewhere and do not buy.

Will never buy another Whirlpool/GE product again. Nothing but problems. Paid $1700 for a Whirlpool/goldstar refrigerator 2 years ago. Problems from the start with slide-out shelf cracking, evaporator fan burnt out within 2 years, digital display cannot read anymore. Now have another problem again - not cooling. Going to the trash. No wonder your stock price have dropped. I would sell off to. Whirlpool/GE have been going down hill for the last 5 years. Maybe more. Cheap products, do reflect, it just a matter of time, I would think you would address these issues in your product line, but it shows your company is all about profits instead of quality of products. Keep going like you are, and you will be bankrupt. Cheap overpriced and nothing but junk in any products you manufacture.

Im 61 so I have some experience. I personally know fridges that have lasted over 20 years. I just Googled it and found out the norm is 14 to 17 years. This hunk of crap lasted 4 years. As soon as I got it home and plugged it in (4 yrs ago) the most noticeable thing was the noise. It sounded like a tractor! I considered taking it back (wish I did). Then after a couple of years the pull handle came off! The whole time we had to be careful the door was closing properly. It was problematic. Ive owned (and re-sold) about a dozen fridges in my life. This the first one to fail on me. It was bad from day one!

The cabrio washer that we purchased in 2010 did a good job of cleaning the clothes but the case started rusting within 6 months. After service calls and e-mails and phone calls, there have been no helpful suggestions beyond buy a complete new case. I hesitate to do that because I am convinced there is a design flaw in the area where the soap dispenser is located which allows the soap to flow between the case and the drum and it eats away theinside of the case through the inadequate paint covering on the outside of the case. It is a mess. Now the instruction panel is bubbling and lifting. I carefully care for my equipment and have kept two washers over 15 years and they still were in good shape with cases still looking new. This is not something I am doing wrong. It is a piece of junk with a terrible paint job and it cost more than any washer I have ever had. I wish I had some recourse. I am on a fixed income and had hoped this would be the last washer I would have to buy. I have photos.

Buyer Beware!!!! Warning!!!! Dont buy Whirlpool. Youll be sorry if you do! Dont buy appliances from Home Depot. Youll be sorry if you do! Purchased new Whirlpool gas range 10/29/2019 from Home Depot. By February 2020 the front door fell off, its not cooking properly (18 min frozen pizza takes 30 mins to cook). Clock not keep correct time. Whirlpool unwilling to replace the unit while the third party repair company, “well you should have bought it from us, we stand behind what we sell.” They have no idea when or if the parts will ever come in due to COVID-19. Its been down 8 weeks now.Even under threat of a lawsuit Whirlpool said, Sorry we NOT replacing it, go ahead and sue us. We covered by our contractual warranty agreement. Home Depot said they are unable to help due to their contractual agreement with Whirlpool. I have a dozen hours invested talking Home Depot and Whirlpool on the phone and have no more information than I did a month ago. Whirlpool Case # **. Next step is small claims and public shaming of Whirlpool!

Our Neptune washing machine is 15 yrs. old. Minimal problems, which I could fix myself. The door gasket needs constant attention to prevent mold. It is a front loader. I have replaced the gasket once. The belt transiently slips.

A total loss of money. Does not use enough water to clean clothes. Gets out of balance all the time. Do not buy.

These are the worst sets in the world. We bought this set from a hometown store, had them 6 months and all belts on dryer had to have the belt on the dryer replaced, then 2 months later the washing machine went out, so the store did replace both and weve had them about 3 month. The dryer works great so far, the washing machine on the other hand not good at all! The tray where the detergent goes continues to have mold/mildew in it, the clothes come out of wash cycle smelling soured. We have this set inside and we keep our temp set on 67 in our home. There is no excuse for all the problems, not to mention that noise it makes when it washes!! I am completely disgusted!!

My new Whirlpool refrigerator has accumulated ice on the top of the freezer compartment from day 1. I called Whirlpool and a repair was scheduled five weeks later September 12. The repair person said he needed a part and would order a new light switch and ice door parts from Whirlpool. Ten days later he came back with a new switch and instructions to file some plastic off the ice door part so it will close properly. It only partially worked; ice stopped forming in the ice chute but still formed on the top around the light switch. The new switch is not flush with the liner and the plastic liner has a small crack starting at the switch. How Whirlpool wants to cut out a six inch square of the liner including the switch and glue in a patch. This patch would only be warrantied for the balance of my one year warranty. I find this unacceptable and will complain to the store where I purchased the refrigerator.

Ours is a glass top & has 2 dual burners & we are very pleased with that feature. The oven however takes quite long to preheat & the alert sounds are so weak you can barely hear them. It was a rapid purchase on a sale item. I wish we had shopped a bit more.

Don’t ever buy Whirlpool smaller (apartment) size front loader washer and dryer - from Home Depot or anywhere else. Beware of rules in warranty plans. I am very dissatisfied with them. I have had several service calls.

I bought a new washer and dryer 2 years ago, it was built by Whirlpool under the Kenmore name plate. In the first two weeks we had them come and service it as it was very loud in spin mode. The serviceman said they were all like that. Now, two years later, it is so loud you cannot even carry on a conversation while in the spin mode. Called for service again. After two minutes he says, You better buy a new washer, this one will cost over $800 to fix. Never will buy another Whirlpool appliance or Kenmore again. Buyer beware!

On July 19, I was forced to buy a new washer. Bought a Frigidaire which, when connected to the water supply, started immediately dumping water into the drum. Sent this defective washer back to the retailer and chose a new Whirlpool. O-M-I-G-O-S-H! It was delivered on 25 July and despite having 4 temperature settings, it only worked on either hot or cold AND you could never tell what temperature was going to be chosen by this computerized wonder. I repeatedly called Customer Support and received three different answers on what temperature was considered warm. The answers ranged from 65 to 102 degrees. Also, you could open the lid when the water was running in, which washers are no longer supposed to do. Whirlpool then arranged for A & D Service to come and repair my NEW washer and scheduled an appointment for a week later. I was forced to call that company to find out if they were even coming. When they did not show as promised, I cancelled the appointment and called Whirlpool to ask for another service company. They then scheduled me for two weeks later (now August 30th). The guy did come and told me there was user error - I had used too much soap as this was an HE washer. I asked him to show me where on the appliance and in the owners manual that it stated the washer was an HE. He couldnt find it either and said he would replace the computer and the door lock because his computer found that the washer was hit and miss on anything it was set on. At any rate, it is a little over a week later and I have heard nothing from the repairman and, of course, no follow-up from Whirlpool. Do not make the mistake of buying any Whirlpool product, and that now encompasses names such as Maytag, Amana, Jenn-Air, Kitchen-Aid and many more if you want to be assured of a quality product and excellent customer service. What if this had been a refrigerator? The whole debacle has been a nightmare. Wish I had bought a GE!

As many others have posted - the Cabrio washer is awful. Cycle time > 1 hr. Clothes not clean and caked in soap even with extra rinse. Phone Whirlpool and found they dont care. All theyd say is its government regulation fault but for $100 they could send a technician to ensure it is working as designed. To environmental reasons for the new design, seems to me it missed the mark. Longer cycles, extra washes, extra rinses... All I can say is - Unbelievable!!!

We purchased a 50 gallon water heater that claimed to come with a 6-year warranty on parts. Its been a little over two years that we owned the product, and we noticed rust on the bottom. We checked to make sure if water or even moisture is visible from the outside - nothing. The problem is obviously coming from the inside. Since we have warranty, we called them and got nowhere! We were told that it is just cosmetic. They refused to send out a technician to take a look at it. We even emailed them pictures (see pictures) and still nothing, no service. Their warranty is a joke. We will never by any Whirlpool product ever again. Dont believe the sticker that claims you are covered for a certain amount of time. When it comes down to it, they will not do anything for you.

Ive bought a new home and I purchased a brand new Whirlpool black oven range. First, a piece of metallic on top of the oven broke. I couldnt believe it. And the biggest problem is that whatever I do to clean the top surface, it always leaves a stain. After a few months, the oven looked like 10 years old piece. I called whirlpool and talked to a customer service rep, he told me that I needed to clean the surface immediately after something spill on it. To make sure if I understood it right, I asked him You mean when I am cooking some rice and some water spill out, do I have to remove the pot and clean the surface and repeat that all along while I am cooking? BELIEVE OR NOT, THE ANSWER WAS yes. I cant believe the bad quality of this product and worst, its customer service defensive attitude. Dont buy this product.

I have a 1 year old Whirlpool washing machine (Model: WFW94HEXSW Serial:C04151969). The grease from the drum is found to be the cause of clothes being ruined during the wash cycle. I waited over 3 months for a replacement. The drum arrived broken. I ordered again, and it was then said to be on back order. The water shut off developed a slow leak, causing the water to fill, and flow out the front door, causing carpet damage. We have been forced to throw away good clothes, and pay to have our clothes washed, at a not so local laundromat. We feel it would be more than reasonable to have our washer replaced, and professionally installed immediately.

Have read several reviews on Whirlpool refrigerator. Short and sick. I had my refrigerator less than a month. Broke down, been getting NO satisfaction from Whirlpool whatsoever. I WILL NEVER BUY A WHIRLPOOL APPLIANCES AGAIN. Service is terrible. Months have gone by, and its still sitting in my kitchen broken. They are taking their sweet time fixing it. Garbage. DONT BUY WHIRLPOOL, save yourself the hassles.

This washer was expensive, platinum line. Clothes never smelled fresh and clean like they should. There is not enough water to cover and clean. After 4 years it started smelling dank and unpleasant even after cleaning cycle is run. Now I discover it has been leaking for quite a while. It will be 6 years old in July. The top wont stay up. This happened months ago. The part alone is 250.00 according to several sites. I just prop it up. Very displeased with this poorly constructed, expensive rip off!

No response from Whirlpool, but I did find out what the rust was. Instead of using stainless steel or plastic or rubber, the inside light frame is made of a cheap metal that has rusted and is literally falling apart, sharp and very rusty pieces were falling into the washer tub. No wonder I find holes in the clothes that werent there before washing. I removed what I could, including the part it should hold, a plastic plate that covers the light, protecting it from moisture. My husband covered it with electrical tape to prevent injury and possible electrocution. I contacted Whirlpool, but they have ignored my questions and have not answered. They do not have a replacement part for it (stated on their parts website) They give you no solutions to a problematic appliance that should have been recalled and taken off the market due to safety issues that have caused injury and possibly worse.

Purchased a new Whirlpool washer and it has the sensor-- like I am too stupid to decide on the level of water to match my load-- not sure why I got an agitator because I am the only thing it agitates. The clothes just sit there in its own filth and then go in the dryer. Actually put a stained item in the wash to remove the stain and instead it just spread to other clothing and has stained and possibly damaged them. Washing the same clothes 3 times is not saving energy, water and time for me.

Do not buy a Whirlpool refrigerator. Worst product ever. Literally broke within 3 months. Needs a new compressor and evaporator. They will not exchange the product and the parts are on back order for 3 more weeks.

Whirlpool gold series gas oven with Aqua Lift. Very unhappy with this oven. Cons: Aqua Lift technology doesnt work AT ALL (manual cleaning required); stove top hard to clean; 2 front gas burners are super burners which is fine for boiling water, but too hot for regular cooking. Would be better to have one super burner in the middle or back but two up front is way too hot for regular cooking, even on lowest setting; oven cuts out while cooking -- unexplainable how this happens but you really have to watch the oven while cooking to make sure its still on. Pros: large oven so you can cook ginormous turkeys or prime ribs.

I bought the top-of-the-line Whirlpool top-loading washer and havent regretted it for a minute. This machine washes everything from the most delicate to the most bulky and heavy and does an excellent job of it. It saves about 1/3 of the water my rotary agitator washer used. What more could I ask from a washer. Incidentally, also purchased the largest front-loading electric dryer Whirlpool makes and never have to hold a load of wash until the dryer finishes the last load...a real time-saver.

I bought a new Whirlpool refrigerator from Sears and within a month the refrigerator side did not maintain temperature where milk would not spoil... Cool but never cold. I called Sears and they said its Whirlpool warranty to contact them. This I did and about a week later they contacted a local service company they use to maintain their equipment... Long story short this will be the 4th time they were informed the refrigerator still doesnt maintain temperature... Food had to be thrown out because of that.I asked them to refund me my cost or at minimum get a working refrigerator to me because after 4 attempts at trying to fix the problem it still exists... They just want to keep sending a repairman out there who still cant figure out the problem and that has cost me much time away from work not the mention the spoiled food costs... Even when complaining my dilemma to the repairman he said, All they will do is keep calling us and kick the can down the road... They could care less about what it has cost me in time and money... I had to give 1 star to this company but they dont deserve even that one... Dont waste you time thinking a warranty by them is worth a flip and now over 3 months Im without a refrigerator...

Bought a Whirlpool Freezer on bottom in Feb 2012. Its December 2015. Only had gotten a 2-yr warranty. Wished I would have gotten a longer one. About a yr ago the freezer started leaking water all over the bottom of the freezer which turned into a sheet of ice... then leaking water all over the floor. Now there is a knocking/clicking noise coming from the back of it. This product is only 4 yrs old and Im praying it doesnt give out on us. That was an almost $2,000 purchase. I was hoping to at least get 10 yrs out of it. Never buying a Whirlpool Fridge again.

I replaced our old 50-gal water heater (10 years old) with a new top-of-the-line Whirlpool 50-gal water heater in Feb 2011. The Friday before Memorial Day, the heater went out and the pilot refused to stay lit. I called and jumped through all their hoops and finally figured out that it was the gas valve, because the pilot goes out as soon as you release the button and the milli-voltage reading is ok. They sent me a replacement and it cost $145 to have a plumber come out and install it. We were without hot water for 5 days. Now 9 days later, the pilot keeps going out. This time I can re-light it, but after the water heats up, it is apparently going out again. They refuse to replace a 12-year warrantied water heater that is only 2 years old and I am going to have to hire a plumber again to come out and attest to what we already know. This water heater is extremely loud. When we had it installed, I read the reviews and there were similar complaints (sounds like a mini jet engine). We dont seem to get as much hot water as we did with our old builders grade heater. This is a bad buy and I would advise anyone looking to purchase to look elsewhere.

We purchased 29.7 cu. ft. side by side in February 2013. Ever since we got it, there is an excessive amount of moisture that builds up in the refrigerator section. It is to the point that the bottom shelf must be dried every other day; otherwise water spills out the front. Most of the moisture forms around the cold air duct work leading in from the freezer. We placed collection containers under the duct work which helped a little. We also tried various temperature settings, still no help. We tried online support and were given many excuses for the excess moisture. Support advised to change the defrost cycle, which we did and failed to correct problem. Support finally threw up their hands and said to call for service. Unfortunately, we were advised since the unit was purchased in Florida and shipped out of the country, the warranty was void. Try and get service in the Bahamas! Ha! This will be the last Whirlpool product we will ever buy.

The warranty on Whirlpool is totally useless!!! I purchased a new refrigerator from Lowes in September 2015. I have had to call 3 times because the ice maker quits working. (It has been replaced 2 times so far.) This time I have been without my icemaker for 6 weeks. When I called today - they informed me they would contact another repair company, but they could not come out for 1 month. They acted like I was bothering them - when I called again today - I did not buy a new appliance to have it break down every 3 months. They only use A & E Repair and Tri-County Appliances, and they must be so busy fixing other Whirlpool appliances that break down - that you have to wait 4- 6 weeks for a repair. Ridiculous!!

Purchased the French door bottom freezer 29 cubic ft. refrigerator on Dec. 22, 2012. Ice maker broke Dec. 2, 2013 and it has been downhill since. Replaced it and it broke again on Jan 2, 2014. Been waiting ever since for replacement parts. In the meantime, the freezer went out. Compressor went out. Freezer is as cold as refrigerator at 40 degrees. Lost food out freezer and food molds in refrigerator after a few days. Repairman came to investigate and determined the refrigerator is a lemon and needs to be replaced. Thankfully for the 5-yr extended warranty, it will be replaced, but it has certainly been a headache. Everything shiny isnt gold...

My wife and I purchased a Cabrio washing machine and dryer, this is by far the worst washing machine we’ve ever owned. It hardly fills, even in deep water cycle. If you watch the clothes through the smoked glass lid with a flashlight, you can see they don’t even go underwater. The dryer seems to be fine but I would never recommend the washing machine to anybody looking to buy one.

I purchased this washer brand new just 2 years ago. It started making loud crackling noises approximately 3 mos ago. Yesterday it decided it did not want to spin or drain. Today a repairmen tells me its a wash. The computer screen has gone wacky and the cost to replace that will be well over $400, almost to the penny what I spent 2 years ago. This is not a good product Whirlpool and i trusted you since my previous washer lasted over 15 years. I need a refund and a new washer! Disgusted!

Whirlpool WRT351SFYW 21.1 Cu. Ft. White Top Freezer Refrigerator - Energy... puts out a very irritating high pitch noise, unlike my previous Whirlpool fridge. The old one was perfectly quiet. I believe Whirlpool is going downhill in every way. WP is buying refrigerators from 3rd world countries and slapping the name on them. The delivery people were very rude with me when I was unable to give them a tip, even though I had to supply my truck to shuttle the fridge up to my house and help them unload it. I also had to go and find them when they would not follow my directions to my house. So, they kept the wrench I loaned them; they did not have their own tools for the installation. And they refused to return it when I asked them to do so. Denvers Customer Service refused to respond in any way to my requests for information or complaints about the noise and delivery. Finally, their head office contacted me a month or two later, and the customer service person had initiated the discussion in argumentative attitude despite my saying I did not care anymore, I gave up on them and dont expect anything from Whirlpool anymore. While she told me that there are standard levels of acceptable noise that come from their refrigerator, while, she refused to acknowledge that they are not my standards, and I am the customer, besides, I had an older Whirlpool fridge that did not make any noise. I am sorry trusted WP, when I tried to upgrade the old fridge - it was an expensive downgrade! Buy LG or Amana - wished I did!

I purchased a built in black stainless-steel Whirlpool refrigerator in June and took delivery in September 2017. It quit making ice in December and I was told to replace the water filter. So, I did - still no ice. Fast forward to May 2018 still not making ice so finally got repair person out under warranty. He could not figure it out so reset it and said to wait 24 hours and see if there is ice. There was no ice. AND in the morning the whole unit was not working - lost all my food in the fridge and freezer - NOT covered by warranty. A few days later a different guy comes and says the guy that was there is an idiot and no longer with the company. Again, this guy can’t figure out what the issue is between himself and the Whirlpool tech on the phone so he does his thing and gets the fridge on again. Still no ice. Fast forward to 6/20/18 repair guy has been out 3 times and not been able to figure out the issue between his knowledge and Whirlpools team on the phone with him. At one point it worked for a few days and then died again and AGAIN lost all food in fridge and freezer - NOT covered under warranty. As of today even though I have not had a fridge since 5/10/18 and they won’t be back until 6/28/18 and they are just shooting in the dark on the repair cause they never have figured out what the problem is Whirlpool will not replace the unit until this attempt fails. If this attempt fails then they will review/recommend replacement of the unit which will take 2 weeks.That means that Whirlpool is OK with the consumer being out of a refrigerator for almost 3 months or more, losing time and money at work to meet with the repair person multiple times, having spent thousands of dollars on the unit and losing hundreds of dollars’ worth of food. Not to mention the inconvenience and cost of not having refrigerator for a family with a working mother, 2 teenagers and a 90 year old grandmother/great grandmother. But, hey it’s the way the warranty works right?!

We purchased a Whirlpool Cabrio Washer and there is a bearing problem (which seems to be the common issue reported). The washer is unusable at less than 5 years of age.

Purchased a new Twin Thin washer & dryer combo when I first moved into my new apartment two-years ago since it was a good fit for the space that lies inside my patio. Nothing BUT problems from day one since it DESTROYS/EATS your delicate clothing. Repairmen in and out could find nothing wrong with it. The problem lies in the fact that the so-called gentle cycle agitates at the same rate as the other cycles, but stops so that the agitation time is shorter, but at the same time the agitation no matter if its shorter is still too vigorous for delicates. Under contract, so keep having repairmen come at no cost to me other than a complete waste of money purchase inclusive of unwearable brand new RUINED clothing.Called the company the other day & was told they could SELL me a different one, but they would probably not pay to have the LEMON removed. Also, suggested I wash my delicates in a mesh bag which is impossible to do when one has maxi dresses that tell you to wash on the delicate cycle. Mesh bags are made for small items - DUH!Repairman came again today, and was kind enough to make call to them. Later found that their response to him was that I was putting too much into the washer. Like no way, Jose! Asked tech to forward e-mail to them advising that they were more than welcome to come film me when I wash because that was NOT the problem with it. Already knew Whirlpool had discontinued this washer/dryer combo, but THAT fact was never mentioned. A lot of sites online no longer even carry the parts for it. Found others with the same issues on various sites relating to this now discontinued model which is akin to a Purana fish with shark fins. E-mail sent to tech that was here today asking him to forward my e-mail to whomever he made contact with today via phone that unless the situation is remedied that I would have to take further action. Now awaiting response from the main man tech or whatever his position is at Whirlpool.Bottom line is that it is a LEMON that has not only cost me money, but excessive amount of time to resolve this issue not to mention time spent online researching this, that and the other concerning this discontinued appliance. Warning to all out there - DO NOT BUY WHIRLPOOL - UNLESS YOU WANT A HASSLE and a lot of BS. Found they already have an extreme number of lawsuits against them during my online searches. So, ball is in their court at the present time. Will be calling them the end of the week once again in order to get this problem resolved unless I hear from them via e-mail.Totally exhausted from it all. Word to the wise: DO NOT waste your money on Whirlpool appliances unless you want more problems than you already have. I have health problems which are exacerbated by stress, and believe me this has been one of the most stressful and one of the longest things to resolve (two years) brought on by their lack of admittance that this DISCONTINUED product is a real LEMON. BUYER BEWARE OF WHIRLPOOL - I rest my case.Updated on 07/12/2018: Cant seem to find this model anywhere now. Not to mention the fact that I found it not only eats my delicate clothing, but is also ruining my towels, etc. and I use the regular wash cycle for these items. You cant find my model #WET4024EWO anywhere; looked like they put a similar one out with a slightly different model # in which the drum/agitator differs from mine. Now find Im having difficulty finding that NEW stackable model on the WEB. Leaves me wondering if that one has also now been discontinued???They have given me no resolution to my problem as of yet, and Im totally EXHAUSTED from it all. Have high blood pressure, a heart condition, and cant even sleep right anymore due to their lack of cooperation to solve this on-going problem which is certainly not helping any of my medical conditions either. Its causing nothing but STRESS, STRESS, STRESS and more STRESS! Will be filing a complaint with The Better Business Bureau by next week if not resolved by this weekend (if I live that long).Updated on 07/17/2018: In looking at this Washer/Dryer Combo Model # WET4024EW aka LEMON again today after noticing more clothes which now have holes in them after being washed on the gentle cycle with the highest water level possible, I noted the size of the agitator. Bottom line on this is that the agitator also appears TOO LARGE for the machine which also could also be another contributory factor to the destruction capabilities of this now discontinued model. Also, inspected towels today and found torn stitching & thread tearing in those also; appears EVERYTHING you wash in this machine gets destroyed. In researching further on their newer makes noticed that the agitator appears either much smaller or has been removed altogether. Hopefully this will serve to aid anyone out there who is thinking of buying this machine second hand from anyone out there that is attempting to sell it vs obtaining restitution from Whirlpool.

I bought my new ceramic top electric range/oven with convection, and the aqua-lift cleaning system in spring 2017. The aqualift cleaning function is a joke, so be prepared to be down on your hands and knees scrubbing. Im careful, and Ive not spilled anything yet, but the oven still gets splatters from roasting meats, etc. Id hate to see what Ill have to deal with when I actually let something spill. Today, as I was down on my hands and knees trying to clean it, I noticed that the enamel is chipping off where the oven racks slide in. Great. I have never had an oven where the enamel came off, much less within a year. I am struggling with heart failure, and I am not up to fighting with Whirlpool.

I had the biggest nightmare with your sorry company. On 01/05/2013, I purchased a new 50gal electric water heater from Lowes in Waco, TX. I got the unit installed and the damn thing would not heat. I followed your lame support instructions. I contacted your support tech and diagnosed everything possible. I was told I needed to have an electrician to verify that I was getting enough power. That cost me $75.00 bucks and everything checked out. He was not able to check the water heater since he was not a Whirlpool licensed tech. So I called Lowes to return the water heater. Now this is where your policy at Whirlpool suck! Lowes is not allowed to take back/exchange your crap without an RMA number. I had to get it from Whirlpool directly! I called Whirlpools customer service. They flat out refused to do so. They stated that I need to get a certified Whirlpool tech, but it was up to me to contact one! Their nearest one was from Dallas (2 hours away) and could not come out until later next week! I told the tech that its unacceptable! She even refused to get a supervisor! Plus now I blew up on this one. I had to pay the tech $75.00 up front plus the $75.00 an hour to which it would take 2 1/2 hours for repair. Meaning, I would pay more in a damn service call than the actual cost of the new water heater! Oh, but they would refund me in 60-120 days. I would first verify the work was done and if any overcharges, it would not be refunded! So I say to Whirlpool/GE, your warranty policy is a bunch of **. This includes your customer service team as well! I will never ever purchase a Whirlpool or GE product again. Samsung now has my business. May your company fold! Youre a worthless corporation that continues to rip the Americans off!

Our Whirlpool dryer broke less than 3 months after we bought it. We called Whirlpool and spent more than 2 hours on the phone. They sent someone out and that person told us he couldnt fix the part that was broken. He gave us a phone number to call and we called and spent another hour on the phone after which we were told to call Whirlpool back. We called them on 3 separate days and spent hours on the phone trying to contact real people. After another week (during which time the dryer went out of warranty) we had to call someone to fix it. After that we spend a month calling and emailing Whirlpool to get reimbursed for the almost $400 we spent fixing it. No luck. We were told that it was out of warranty and we didnt use a Whirlpool technician. I was hung up on, given the runaround through phone menus, continually told it wasnt the correct department, and finally that Whirlpool doesnt cover it. Bottom line is...never buy Whirlpool.

This dishwasher (model #WDT710PAYM5) leaked water after having it for 9 months. Service man came out to look at it and said it wasnt level. The very next day when I use it the water came out again on my wooden floor. Now the wood floor looks like it has water damage. Sadly this floor was just installed.

We purchased our front loading washer and dryer set to replace our set that was 17 years old and what a difference! I love all the different settings so I can customize the wash or dry cycles, including the energy-saving features. Although we dont have children in the home anymore, the large capacity is perfect for handling my fabrics and quilts. Something that didnt always work with my top loading washer. Of course, the fact that the front loading washer uses very little detergent is also a bonus.

What a POS. Havent even used the thing to cook a meal yet and already some chunk of metal fell out from the port at the top left inside the oven (behind the vent). It was clearly cheap pot metal. What else is this thing made out of?

I purchased a Whirlpool Gold side-by-side Refrigerator on June 15, 2013. The freezer works fine but the refrigerator does not feel that cold and when I put a thermometer in there, it reads 42-43 deg although the refrigerator is set at 37 deg. The tech was just here and told me to put a thermometer in a glass of water and read it again. His thermometer read 46 deg when reading a bottle in the door although he explained that he had had the door opened for a while during his visit. He said his reading of the bottle upon opening the door was 36 deg. I do not believe that. I just measured some bottled water temperature and it was 48 deg. I have a hard time believing the temp went up 12 degrees and he has been gone for a half hour. My food is cold but not like you expect from a refrigerator. My bottled water and soda, etc., are not very cold. The worst is the water dispenser. That water is barely cooler than tap water. There is almost no difference. The water temperature has been in the 60s when Ive measured it. The tech says the first glass wont be cold (have never had that with any other refrigerator) but even if you get the second and third glasses of water, they arent any colder... maybe a couple of degrees. If anyone else is having this problem and Whirlpool will do nothing, then Im interested in legal action.

Purchased a Whirlpool range. Shopped around for several weeks before I found what I thought was a good price and with a rebate! Ive owned the stove for 2 months and 7 days... guess what? The stove broke. The burners popped. I called to have it serviced and remember that it had a rebate. I never received any paperwork on the rebate but figured its Whirlpool, good company. Wrong... its not that I didnt have the rebate paperwork but the rebate has expired... even though I didnt get any paperwork nor was there any mentioned of a time frame. Dont get me wrong if it had been 1 year or even 6 months... really 2 months!!! So not only did I not get the rebate of $100.00 I have a broken stove! So tired of being ripped off!

I have purchased Whirlpool washing machine from A.K. Gandhi, Nagpur Vide. Invoice no. ** (JAYANT **-PURCHASER). Item detail - (LLP2187) WPL W/M STAINWASH DEEP CLEAN 65-GREY 10YMW 3110601162712159, Nagpur on 5th Sept 2016, since two days it was making noise, so I called service centre on 22nd Oct 2018 and he attended same, accordingly him gearbox has problem and needs to replace for which expenses would be around Rs. 6000. Its very surprised how can machine develop such big problems within two years of use. I have paid him Rs. 350 as service charge. Serviceman mobile no. **. You are requested to do needful and arrange to replace faulty part within early period as fault lies with company. How can company supply such machine, which develops problem within two years. This machine is in extended warranty period.

We purchased a Whirlpool Duet front load washing machine Model #WFW9550WL in July 2009. In July 2016, the guide on the door hinge broke, making the machine unusable. When performing a national search for the part number (#8183202) to replace the broken hinge, I found that there were none available anywhere in the United States. When talking to Whirlpool, they indicated that during 2015, they only sold 142 of this part, and were currently looking for a new manufacturer for the part. They further indicated that the part would not be available until late September or early October of this year.

Purchased a new oven 06/2016- today, I had Sears come and look at the issue. Need a new Control Board/ $750.00. Called Whirlpool, they will not help, or give me an explanation of why this expense is justified. Very dissatisfied with product; will not recommend, nor purchase again.

I bought a whirlpool cabrio with high hopes. Unfortunately, it has been the worst washing machine I have ever had. Then I moved in with my fiance and he too had a cabrio. It too is a piece of junk - and brand new! Every load comes out with left over residue and the clothes look worse than before they went in! I have tried everything and I do mean everything! IM 41 y.o. - IM well aware of how to load a machine. I load it just the way the instructions say: as if there was an agitator there. Ive tried using no laundry detergent or fabric softener - clothes still come out disgusting. Ive made sure the screens are clean, doing extra small loads, turning on the extra rinse, everything! Ive called whirlpool, but there is no such thing as customer service anymore. They just blamed me for not loading the clothes properly and blew me off. The machine becomes unbalanced very easily (it is leveled on the floor), sometimes the clothes are still soaking wet at the end of the cycle and sometimes all knotted up. This is a horrible machine!! I wish I could say it makes me feel better that IM, by far, not the only one having issues with this piece of junk!

The refrigerator is 7 years old and I have already replace parts. The appliance is not made as well as they were made in the past. The inside of the Whirlpool refrigerator is small. The design of putting the soda can dispenser on the door was not a good one. Due to the weight of of the soda in the dispenser is breaking the hinge on the right door or the french door. The rubber gasket is shredding as well.

Its a front loader and has lots of cycles and temperature to choose from. Its setting on a pedestal so its not too low. I dont like the way the soap is dispensed.. If you still have the door open when you pour it in the dispenser it almost comes out on you. It also knots your clothes up and makes them hard to get out. The rest is good.

We purchased a new bottom freezer Whirlpool refrigerator 4 years ago. For the past year we have had problems with the freezer frosting up. An appliance repairman told us the seal needed replacing. This was done with no success. He states there is nothing he can do for it. The refrigerator runs all the time and the freezer is unusable.

Best microwave for your money. It is very quiet and easy to use. This microwave is very sharp looking and comes with all the bells and whistles that you need. I like the potato setting. You put your potatoes in and it will ask you some stuff and you press the button.

Great fit and easy for kids to use. Has preset buttons for easy use. This oven is sharp looking. Very easy to clean. This oven was a great value for the money. I would recommend this microwave to anyone and family members.

I just purchased this washer Whirlpool Cabrio. Im experiencing the worst with it because it seems to take forever for it to wash. I came to look at reviews to see if other people were having problems like me. My issue is when I put it on quick wash it seems to say 41min then to 56min then goes down again and up again. I feel like its using more water as many times I hear it filling and washing. I didnt see anyone complain on that part but for the price its a big headache and upsetting because I spent that much thinking you get what you pay but I rather have the old washer I had than this. If anyone has had this issue please let me know and was it an ongoing thing. Not sure if you can comment back to reviews but shame on them to see all these unhappy people and not trying to make things better for them. I wish I read reviews before getting it. Yes it looks good on the outside but is crap.

Bought this brand new 5 door fridge, not even 2 years ago and had nothing but problems. Computer went 2 times. Rail broke for the drawer in freezer. Freezing up in freezer. Switch on freezer drawer went out. I will never buy anything else from Whirlpool again. So much for the nice looking things.

Extremely disappointed!! We purchased this water heater about 4 years ago and for the past year we have to manually turn on the burner. Its been a nightmare! We called Lowes to purchase the parts, but they do not sell the parts. There was a nine year warranty. Our last water heater lasted about 11 years. Its such a shame that this one is giving us problems just after 3 years. Im really considering just buying another one. I dont want to continue struggling with this one. Its been a bad purchase and coming to find out that Im not the only one with this problem. If its a defect Whirlpool should at least replace them for the inconvenience. They should take responsibility for selling defective products.

I bought my fridge in late 2008 and I am already experiencing potentially expensive repairs due to what I believe is a defective design system, of which, consumers are having to bare the consequences for those who collected our hard-earned cash and delivered a lousy product! I saw so many similar complaints about the ice system on this fridge that I am almost positive that it qualifies for a class action suit and settlement. How about a collaborative approach to this since we have all suffered needlessly? Tell me what you think and if you are in on it.

I purchased my Whirlpool Gold Series refrigerator from Lowe’s in Rockledge, FL. This was my third purchase after returning an LG Refrigerator as well as a Samsung refrigerator for having multiple defects! My Whirlpool Refrigerator purchased June 2014 has motherboard replaced that showed obvious evidence of factory board flaws when boards were manufactured. Top mounted ice maker drips so much water it fills my veggie draws with water ruining my food. Mold is present inside my ref now from constant leaks. Drawers were replaced by tech also due to ill-fitting design during first few months. Water will not dispense in door after one year, gave up using it. This is a horrible and very expensive appliance wrought with POOR DESIGN FLAWS. WHIRLPOOL does not care about its consumers. Their engineers must be some of the worst in the world. Our old 70-year-old kerosene powered refer in the Bahamas is still making ice, yet most modern day refs are like buying cheap home computers that constantly need service to keep them running. It’s a lifetime investment with $89 first service visit to determine problems then weeks of waiting for parts and second visit for the repair to be completed until next electronic malfunction. DONT BUY A NEW WHIRLPOOL APPLIANCE. WAIT AS LONG AS YOU CAN FOR ALL THE CLASS ACTION LAWSUITS AGAINST WHIRLPOOL & Kitchenaid to play out.

I replaced my 12 year old Whirlpool double ovens with the current Whirlpool double ovens. The new 30 built in double ovens have been re-designed to vent the heat below the lower oven. The ovens come with a part that pushes the heat down instead of straight out. My built in ovens have a cabinet drawer below and after using the ovens just 4 times over the holidays I noticed the heat is damaging the finish. According to Whirlpools service center I should have checked on that before buying/installing. They told me to stop using my ovens, that this is a fire hazard, but they are not responsible. They do not have a solution to this problem. This is a poor design on their part. There is a disclaimer in their installation booklet that came packed with the ovens that the installer gave me. It says the cabinets need to be able to withstand the heat of the ovens. The cabinets can handle the heat of the ovens, just not the hot air venting directly onto the cabinets below the oven. Where does one find cabinets that can withstand 400 degree heat being pushed directly onto them? As a customer I did not have that information until after the ovens were installed and it was too late to purchase another brand.

We purchased Model # WFG231LVQ from Appliance Connections. Its a 5 burner with oven. When my husband went to clean the stove door, the bottom handle fell off because the heat from the oven had melted it brittle. Weve had this stove less than 3 months. Then we see where the clips that hold the glass on the front door have melted. The plate that separates the burner from the oven has bowed and splintered the porcelain. And the oval griddle burner only puts out flames on one side. Whirlpool sends a repairman out. He states that they really make them cheap these days. Writes down the whole list of things wrong with it. Repairman calls us back and reports that Whirlpool only wants to replace the parts. Im afraid to use my oven. I want it replaced or my money back!

Your Whirlpool French Door model # WRF993F1FM is a piece of junk... Had the fridge less than a year and had to have repairman come and fix it twice already... Would never buy Whirlpool Product again. Builds up ice in the refrigerator and then loses of most of the food in it. Leaks the water right onto the kitchen floor...really pitiful to spend more than 2000 dollars for a fridge that is a piece of junk.

Multiple issues with this two-year-old refrigerator. Do not buy! The exterior stainless steel doors rust in sporadic locations. According to a quick google search, it is a widely known issue that Whirlpool has not addressed. We have never used abrasive cleaners, only wipes that are made for stainless appliances. We use them on all of our stainless appliances. The fridge is the only one that now has 10+ areas of pitting rust. It continues to spread! What the heck?Secondly, the ice maker stopped working at 16 months. First it was just the auger that stopped turning. Which was inconvenient but not the end of the world. It still produced ice, but we had to open the door and pull ice out instead of having it dispensed. Now it has stopped producing ice altogether. We had the repair guy out today. Apparently, the motor for the auger and the actual ice maker are not receiving power any longer. The certified tech said it was either the main control board or bad wiring somewhere from the control board to the ice maker.For a small fortune, we can try putting in a new board. If the new board doesnt work, we will then know it is a wiring issue. If it is a wiring issue, we will have paid for a new board that was not needed, and we are out of luck completely on the wiring issue. Part of the wiring is sealed within the freezer door. A new freezer door costs nearly as much as the fridge. Part of the wiring is sealed in the back of the fridge. It is impossible to open the seal without breaking the fridge, because the back is a sealed system. But it does keep our food cold. Just dont put anything the top shelf of the fridge because it will freeze. Thanks for the 1 year warranty Whirlpool! You timed it perfectly! What a joke.

I bought a whirlpool washer from Whirlpool on February 27, 2011. Since then, they have come out and repaired the washer for 5 times. They have even taken the whole motor out, and replaced it. The last time they came, they said I would have to pay for the next time. Now, it has broken again, and I have to pay for a washer repair that is less than a year old. We bought the Whirlpool washer at Sears, and neither Sears, nor Whirlpool will stick by their product. We cannot afford another new washer, and to pay for repairs is a stretch too. Is there anything you can do?

I bought the Whirlpool gas water heater less than 1 year ago from Home Depot. It does not work. The pilot light will not spark to ignite the gas. Customer service is never available when you call, you get a message machine. Going forward, I will never buy a Whirlpool product and I will recommend friends and family to boycott Whirlpool. The 6-year warranty is worthless. You cant rely on the warranty. You cant rely on the water heater. You cant rely on Whirlpool to stand behind their product. The water heater is junk.

Whirlpool model WRF560SMYB04 - We purchased this model Whirlpool in Dec 2015 after having a refrigerator for 18 years with no problems. We started having cooling issues in late 2017 and finally an intolerable fan noise in April 2018. Researched it and purchased a fan. Opened up the freezer panel and found that the unit was completely frosted up to the point where ice had formed around the freezer fan and was hitting the blades. Contacted a repairman who came out and called in the issue to the Whirlpool tech line. He was told that he should check continuity on a couple of wires. If these checked out, the problem was the user interface board at the top of the refrigerator. We purchased a new board for about $100 and installed same. No change. I was now $250 into repairs and no further. We became aware of Whirlpool Service Pointer W10875533A which described conditions that we were experiencing. The issue was a coil thermistor that would corrode (apparently within 2 years) and would not provide accurate signals. Whirlpool also issued an instruction sheet W10902213 Rev A describing how to relocate the thermistor and protect it with foil and tape. My repairman came out, confirmed the thermistor ($54) was bad, replaced same following the Instruction Sheet. We were now out over $300 on a $1000 refrigerator purchased 2 years earlier.Whirlpool issued the Service Pointer (not to consumers, but to repair shops) in Sept 2016 (within our warranty period). We received no notifications from Whirlpool of the defective design. Nor did we receive a recall notice. Moreover, Whirlpool tech group must have known about this issue, but instructed my repairman to replace the interface board. Whirlpool knows they have a defective product out there but are doing nothing to inform the consumer or stepping up to correct the problem. We have contacted Whirlpool to recover our expenses...will let you all know how that goes. Anybody interested in pursuing a class action?

I just purchased a new Whirlpool 6th Sense hot water tank #333570. This unit is a piece of garbage. Whirlpool should be ashamed at the quality of product they make. This unit came with a bent temperature and pressure relief valve, which required a piece of copper tubing to be bent awkwardly just to remedy the situation. Also, the control box is set at 12 (most other brands are 14, which is common), forcing the gas lines to be re-piped (very expensive). This unit also is extremely noisy, runs really, really hot and is not energy-efficient at all. Shame on me for not researching this product more closely. If youre buying a new hot water tank, steer clear of Whirlpool products.

We came home from work and all was well. About an hour later, there was a strong burning smell in the kitchen, like wires burning. Sourced it to our refrigerator. Brought our grandson upstairs to the second floor apartment to get him away from the smell and possible smoke and/or fire. This unit has been repaired several times but not recently. After reading all the same reviews on this problem, we are definitely concerned that a fire may arise. Unfortunately we may wind up buying another, very expensive, refrigerator in the very near future but it will definitely not be a Whirlpool. I wish I could give Whirlpool a ZERO star because that is even too good for this company.

We purchased this dishwasher (Gold Dishwasher WDF60SADB) because of its low 49-decibel rating. It goes over 60 decibels regularly and occasionally up to 70 during operation (not including drain noises which cannot be controlled by the dishwasher). We used a tablet app to confirm. Decibels are not linear, they are exponential. 70 decibels is what your average shower or dishwasher sounds like. 50 is about as quiet as a refrigerator. You have to talk over this dishwasher. And yes there was a big price difference between it and Whirlpools next loudest rated washer.Whirlpools customer service says they will not replace or repair based on sound ever, only for functional failure. Bottom line, dont pay any attention to Whirlpool sound ratings. They dont stand by them and do not consider gross overages a defect. Fortunately the retailer (Lowes) does stand by what they sell and will trade for any other machine by any other manufacturer. We have only good things to say about Lowes in this process. This machine arrived Wednesday, and we pick a replacement Sunday. It will not be a Whirlpool. I will never buy a Whirlpool anything again. We said it will do X but we dont care if a brand new one wont is no way to do business.

Whirlpool sent out a repairman to fix my range. I had it for 3 years, and one day I was baking cookies in the lower range and boiling water for pasta on the top left burner. There was a very loud pop, a bright flash in the glass top where the back left burner is, then there was no power to the range or oven at all. No clock display, burners would not work, oven would not work, nothing. As if it were unplugged. Of course, my warranty was about to expire in approximately 6 days (go figure) so I called the customer service line for repair. After 2 hours of back and forth with 3 different people, I finally had a technician coming out 4 days later. He shows up, takes about 35 minutes to get the glass top off, then says to me that he needs to order a part for it. This will take a few days. Ugh. Fine. 3 days later, part comes in. Same guy comes back out, fixes it. Ok.Up and running fine for about a year and 2 months. Then... POP! It happens again. Same scenario, different menu. (I was cooking breakfast). Now, warranty has run out and I have a $1,300 piece of scrap metal sitting in my kitchen. Worthless. My old KitchenAid stove was great. Had that thing for 13 years. Never a problem outside of replacing a $68 heating element one time. I paid $450 for that range. Tossed it out for this bells and whistles newer stainless steel glass top range/double oven. Regretting that tremendously. Whirlpool will be on my do-not-buy list for any appliance from now on. Didn’t even last 5 years. Oh did I mention the service call cost me $85? Yeah... Garbage!

The Whirlpool hot water heater model ES80H123-45D from Lowe’s is a free replacement for a lifetime warranty unit that went bad after 8 years. First heater would heat to 154 degrees with a setting of 150. Very good. New one heats to 140 degrees with a setting 150 degrees. Digital ESM screen on heater reads 150, but the water is only 140 by my temperature test. I talked to complaint line 5 times in 7 days and was told to do various test, but the temp never went past 140. They replaced both thermostats and temperature still never past 140 with ESM reading 150. They first told me standard temperature was plus or minus 5 degree range. Then, they changed their minds and said it was 10 degrees. They are calibrating their equipment to operate 10 degrees less then their Energy Smart module reads to cover up a performance issue with their water heater. They say this unit will operate between 80 and 150 degrees—nothing’s said about a plus or minus operating range. I will buy a new temperature gauge to see if my old one is correct. It was tested against a digital one a couple of years ago when I had a new dishwasher installed by Lowes. The installers gauge read over 152 and mine read 154 degrees at the sink next to the new dishwasher, so it was close to accurate at that time. Whirlpool is happy with their under-performance.

Bought a propane hot water heater and 2 years after buying it pilot wouldnt light. Had to buy a conversion kit because they didnt make the part anymore. Now had to buy a gas valve and it didnt work so went to Lockes and bought a new water heater and now they wont refund my money for the part $300.00 with shipping. They said they could only replace it. Well I dont need it now because I bought a better product. Whirlpool is junk and you have to buy the parts from them and RIP you off. Way to take care of your customers Whirlpool. Buy something else with your money.

I have read the reviews and agree with all negative comments. There is no point in investing in a high efficiency machine when I have to rewash many dark items several times in spite of always adding the extra rinse cycle. The clothes appear cleaner if I do not add liquid fabric softener, but as I prefer to use my clothes line when possible, I am unable to use fabric softener. Also, although it is supposed to be a high capacity machine, I only fill the tub about one third of its capacity, hoping this will increase the cleanliness of your clothes. It doesnt seem to help.I have contacted Whirlpool several times and the final suggestion was that pay for a technicians visit, approx. $100, plus extra for repairs. I have decided not to throw good money after bad and to buy another brand of washer. This is the WORST appliance I have ever owned even though it is supposedly high-end. PLEASE do not buy a Whirlpool appliance. If the Cabrio washing machine is an indication of the quality of their appliances, you will be wasting your money.

My machine has been ripping clothes for a few years but I thought, initially, that it was a snap, zipper or hook causing the problem. I recently got fed up and found this: **. It makes it pretty clear that it is a manufacturing defect. I called their customer service centre and spoke to a supervisor that told me it is normal wear and tear and that perhaps the glass in the door had worn out. Yes, thats right, she said maybe the glass has worn out.They are offering ZERO assistance in what would be a $500+ repair for me. Admittedly, my machine is five years old and out of warranty, but to me, when the repair is to install an entirely new style of door so that the clothes no longer get caught underneath, it is a defect. 43 different models of their machines are included in this issue and it was identified in 2012, a year before my machine was made. Why didnt they correct it before that?

The oven is a joke. It does not self-clean. I have to buy oven cleaner and clean the oven like in the distant past. They are lying about it being self-cleaning. Do yourself a favor and buy a real self-cleaning oven. NEVER WHIRLPOOL.

Love my new fridge, not in love with the icemaker though. Every couple of days I have to reach in and scoop the ice off the little shelf in the back, or else it will quit making ice. The ice cubes block the arm from coming back down to trigger a refill.

We had Lowes install a Whirlpool model Nu40T121-403 natural gas water heater early October 2012. The temp controller went out in October of 2014. I replaced the controller myself at a cost of $30 for overnight UPS from the manufacturer, American Water Heater. The controller went out again almost exactly one year later and I again replaced it for the $30 shipping charge. In both instances the customer service person told me the malfunction was probably due to my not flushing the heater annually, causing a sediment buildup. The water to the heater not only flushed annually, but is filtered through a water softener and there was absolutely no evidence of sediment in the drain water or on the part of the control that is in the tank. Now it has stopped working a third time. I called Lowes about replacing it, but they only carry Whirlpool, so wont be buying a replacement from them.

The only thing cheaply made is the push latch on the dryer. Both are pricey for what you get, I thought, though they were the cheapest Lowes offered. We have had the pair for a little over a year. So far no real problems, though we really do not like the latch door. You have to slam the door to get it to close. To do it over we would probably have shopped a little longer and for the same money got a better deal.

I purchase this machine over 15 years ago. It’s still working, washes the clothes. The only problem the section where the bleach is poured is completely rusted out. The machine has definitely lasted beyond the 15-year cycle. I intend to purchase a new one. I probably would buy the same brand.

I have received two bad Whirlpool Water Heaters from Lowes. In the course of a few years, I have received two defective heaters (new). One was even a replacement for one several years old that had failed. Lowes insists that you call an 800 number where someone that speaks poor English tells you that you have done something wrong. I am returning the water heater to Lowes, and purchase a water heater elsewhere. This is a perfect example of how sometimes something that is initially cheaper is not the better value.

I bought my Whirlpool Cabrio (washer and dryer) in August 2007 ($1800 for the pair). I love these machines. I have only had one problem with it (I had to have a valve replaced - about $380, the machine made a screeching noise when it filled with water). Otherwise, I have never experienced any of the problems listed above. I bought this machine because I was pregnant and chose to do cloth diapers. I was doing nearly 20 loads a week at one point. Now, I do about 4 loads a week (would be about 8 loads in a normal machine). I love that the tub is HUGE and I can fit 2 sets of double sheets plus towels in one load. My clothes always come out clean and near dry.I wash everything in it - even dry clean only using the hand wash cycle. Prior to this purchase, my clothes were not clean. I could still smell deodorant in all my t-shirts and blouses. Not any more. Its the best purchase I ever made. Although, Ive always wondered why you have to clean a washing machine monthly when... well, its cleaning clothes anyway.

We have a Cabrio washer and dryer. The Washer has had problems since year one. We have just gone through service with Sears to fix a rusted out hinge on the lid. The tech broke the lid trying to drill out the rusted screws. He ordered a new lid and six weeks and one day later came to put the lid on. This was terrible. We were rescheduled two times for our appointment. Today the washer will not start on the cycle when you press the start button. We will never buy another Whirlpool product and not Maytag if what I read is true. Probably will be six more weeks to get this resolved.

Whirlpool Cabrio washer - Do not buy this washer. I have never placed a comment on the web before, but after reading about the same problems over and over, there should be a class action suit. The spin cycle will not balance. You have to stand over the washer and readjust the laundry. I called Whirlpool and I was told to unplug unit for 5 mins. This is a $800 washer that lasted about 2 years.

Bought a standard 18 cubic foot top mount Whirlpool when moving into my first apt. The refrigerator cost a little over $500.00, is spacious and energy efficient. No ice and water in doors and no chip boards for any controls but still working perfectly. It is now 30 years old and never even serviced. When buying appliances get basic, do the job units and nothing with chip boards. They are still sold today and the fridge I have costs less now.

Whirlpool Gold Series Dishwasher Model # WDT710PAYM6 - Purchased this dishwasher in July, 2014. Last week the dishwasher powered off mid cycle. Could not power back up. Tried a few suggestions found online to reset which did not work. I had both a plumber and an electrician look at it. All water lines were fine and power coming in and out of dishwasher and control panel was checked and all looked okay to electrician, but could not get the machine to power up. No longer under warranty. Very dissatisfied there is no recourse.

I bought the Cabrio Platinum Set approximately 3 yrs ago. These is the worst products I have bought ever. The dryer didnt dry properly since day 1 w/the energy saver setting. I have always had to run a time dry in order to get properly dried clothing. Sometimes things still come out damp. The washer well the washer as I said the WORST product EVER. Approximately 3 yrs old and it leaks all over my laundry room unless surrounded by towels to suck up the water. During the wash it has the worst smell ever. And while spinning it jumps around and is so loud, you can hear it all through my 3 story home. We have complained we have written, emailed, called and have been offered nothing. I can honestly say I will NEVER buy another Whirlpool product again ever.The least they could do is stand by their product. For the price of this set it should have lasted much much longer. I had a Kenmore washer and dryer set that we bought it was not even top of the line I would say probably a cheaper model of theirs that lasted 10+ yrs we bought it brand new and my friend bought it when I changed to a front loader which by the way was one of the cheaper ones but was still better than this piece of **. It started breaking about 1 yr after we bought it. We have already fixed a few things but will not spend another dime on it. Now its not even cleaning. I now have to buy yet another washer. From what I have read either Whirlpool needs to up their game or just go out of business.

I bought a Whirlpool High Efficiency top load washer. It does not get the clothes clean. Dark clothes come out with spots all over them. There is not enough water to rinse out the dirt. It is left on the clothes in spots. I have to take my clothes to the laundry mat to wash them to get them clean. I am 74 years old and have used Whirlpool appliances all my life. I have dt3 rental houses I keep Whirlpool appliances in. But I wont be buying any more. I had to call the repair man one month after I bought it. He had to recalibrate the machine. If all you want to wash or maybe rinse out is a pair of slacks or a shirt, it might be o.k. but not a load of dirty clothes. It is just a JOKE.

I would not give this any stars! I purchased a Whirlpool gas range (model #WFG371LVB1) just 2 years ago at Lowe’s. The oven heats up to 475 no matter what temperature it is set at. The Whirlpool authorized service agent said it needed a control board which would cost $650 to install. The repair company found one for less--only $300. After reading all of the other complaints about these ranges, weve decided not to repair it and will probably have to replace it soon. We have been Whirlpool customers for years and will not purchase another Whirlpool product. There should be a recall on any of their products that have these continual problems. The oven cannot be safely used for normal baking.

Whirlpool Auto Load Sensing - I bought the washer in Aug 2010 and it worked well until the timer went out this year. Its only 4 years old! The repairman said it would cost $350 to fix - the machine cost me $469 to begin with! Whirlpool builds a poor quality product and Id advise people not to buy their brand of anything.

I purchased my Whirlpool Cabrio H2Low from Sears 6 years ago. After numerous problems with clothes not getting clean (soap spots, stain transfers, etc) I learned the only setting I could use that actually cleaned was bulky with an extra rinse (so much for the energy efficiency). My first major repair was in the first year. Weve since had 3 more and the darn thing died again this morning. First the motherboard died and needed replacement, the drain pump failed, the door lock failed, and twice now it stopped spinning. At first I thought maybe I was just unlucky and bought a defective machine but repair sites are filled with reports of similar problems with these machines. I will never buy another Whirlpool product again.

I will never buy a Whirlpool product of any kind. I bought a gas stove and its a piece of **. Won’t even light. Only way to start it is start boil then switch over to bake then it wont light. So please I ask that you make a product thats worth buying.

I purchased a refrigerator 7 yrs ago. I paid over $1800 on sale for it. Now it needs repairs, it already cost me $89 just to have the tech look at it and he said it will cost $300 to $500 to fix it on top of the service call and now he informs me that it will take at the very least until February or March before he gets the part. I contacted Whirlpool and they told me there is nothing they can do, just to work the tech and I said so Im supposed to go without a fridge for 3 months and was told sorry for the inconvenience. So Im thinking they sell me their product, take my money, then brush me off when I ask for help. That is piss poor way to do business.

I purchased the Whirlpool Cabrio washer and dryer in 2007. They have been the biggest pieces of junk. One year after my purchase, the water pump broke and had to be replaced for $100 and that is with my husband doing it. Then the dryer broke twice. Now, the washer is not spinning. He took it apart and I purchased $80 in parts. It still doesnt spin. He thinks the motor went and it gives a p50 code. This washer does make holes in your clothes. So many of my summer tops were ruined because of this washer. A friend has the same washer and she started getting the holes in the clothes, so that is how we figured it out. Today, I went and picked up a washer at my rental home, a GE that is 10 years old. My clothes never felt cleaner and it runs like a charm. That Cabrio always smelled like mildew because it seemed like all the water didnt drain out of it and it would sit in the bottom. What a shame. Its only 6 years old and I paid $800 for it and for parts. My husband cant wait to put it on the curb on garbage day. My friend warrantied hers and when the guy couldnt fix the problem, they gave her partial money back. At least she got something. These should be recalled and we should get partial money back depending on how old it is. I will tell everyone not buy these. They are the biggest pieces of junk!

Purchased Whirlpool dishwasher and range approximately 16 months ago. Dishwasher must stop in middle of rinse cycle because the dishes always feel filmy and there is an inch or two of water in bottom. Must be bailed out by hand. Piece of garbage. Called Whirlpool and they can get us a service man from 8-4 (who waits an entire day these days) on New Years Eve. Next appointment is following week to examine and will fix (if it is their fault and for a fee). The last two dishwashers I purchased lasted 10 and 7 years respectively. Stay away if you dont want bad equipment, uncooperative service, and aggravation. Range I bought was OK but the oven temperature is always off 10-15 degrees from what it says it is. I honestly wanted to buy American but I feel cheated. Next time Ill try Samsung and see if they give a damn.

Buyers beware! I have had the Cabrio top loader washing machine for less than 18 months and it is already giving me problems. During the wash cycle, it sounds as though the gears are grinding to the point it wakes my family up two floors up! The spin cycle is a joke. The washer sounds as though it is going to spin off into another room! When I called Whirlpool, they told me to shut the circuit breaker. That might reset the computer. No go which I figured as much. I have had washers that lasted 10 plus years with no problems. It is not worth your time or your money. Never again, Whirlpool!

Ive had so many problems with this washer. Everything has been replaced on the machine and it is still a failure! It has overflowed 5+ times. Stopped draining 4 times (fun getting water out of it...). Have been without a washer for a total of two months! My In-Laws have the same and theirs hasnt been a problem (however it isnt used as much as mine.). Hopefully mine is just a Lemon! Ill never buy another one!!!!! Especially from Lowes. They deem it only a lemon if it has had the same issue for 4-5 times. That is with the extended warranty! TO THE DUMP IT GOES!

Just like hundreds (maybe thousands?) of others who have had the same part failure causing the refrigerator to leak, I had it and was told by my very honest, highly reputable repairman (not the one KA recommended!) that it was a DEFECT. I bought a French Door style #4609730. First, I complained on Twitter and the Social Media folks gave me the runaround. I kept it up and then, filed a complain with the Better Biz Bureau. They sent the complaint to Whirlpool, who owns KA. They gave me the runaround too - UNTIL I TOLD THEM HOW MY LOCAL TV NEWS station was interested in my story (true, I went to them too). CORPORATIONS SHOULD NOT GET AWAY WITH DIRTY BIZ TACTICS!

Dishwasher (WDT710PAYM5) handle on the left side loosened within 2 weeks of purchase. Today the handle fell completely off. The dishwasher will be a year old in August of this year. I cannot figure out how to reattach the handle and there is nothing I can find in the owners manual to help me. There are only two of us and I am the one who uses the dishwasher. This should not have happened. Not real impressed with this machine.