I have had my machines for years, and always buy Whirlpool. So far so good, had to replace my washer and dryer approx 11 years ago and still ok no problems yet. Wish I had the money to buy one of those bigger ones someday.

We bought this Gold series refrigerator in 2013.. Less than a year we started having problems with rust on doors. It was so embarrassing people could see this. After that it was like one part after another, the motherboard, the ice on fridge, the ice maker. They changed the same part several times. Now April 2015 they say vapor cooling is not good and they have to put coolant and replace another kit.. Now we have to wait 1 week for that part. Meanwhile our food is going to go bad. Ive been calling for years about this lemon of a fridge. And the last time I spoke to somebody they say buy another fridge while youre waiting on the part to come out. Wow. This is literally driving my family insane.. I cant believe they just expect us to let this happen.. We paid about 2,500 for this lemon of a fridge.. I see so many complaints and youre telling me Whirlpool can get away with this.

The dishwasher we purchased is a great deal. I love opening up a dishwasher to sparkling clean dishes. The top rack moves up and down and silverware stores easily in the door. Its sooo quiet and easy to use. I love the hidden buttons that dont attract my toddler! Highly recommend!

WRX986SIHV00 - French Door Fridge, cost $3k. After 16 months lights on top of fridge and freezer broke, Whirlpool only states no more warranty and offers no help. For such a pricey appliance that is a very weak quality and inadequate service IMO.

I purchased a washer Type: 587-08, MOD: 1CWTW48004QO, Serial # C21920164 about two years ago. The appearance of the machine is in an excellent condition but its not working. The tub inside is slanted and makes a loud banging sound when rinsing. It is no longer in warranty. All my appliances are Whirlpool brand because my mom has items that are still 15years and over. This machine that I purchased did not even give me a quarter of that. The prices of these items are expensive and increasing all the time but the quality, durability and lifetime is diminishing at a faster rate. I am worried about all the other items I purchased: dryer, refrigerator, stove and microwave. I am most dissatisfied. I STRONGLY believe that this unfair and unlawful....I work hard and save up to buy these items to only get two years from it......Whirlpool please render some assistance!!!

We made a major appliance purchases on July 1, 2010 of a Front Loading Washer and Stackable Dryer. The dryer required servicing at 11 months with was was covered but it required a major service for a broken motor control board. This has nothing to do with regular usage. The cost to repair is over half the total cost of the appliance.This is unacceptable on a 15-month old washer. Whirlpool would not stand behind their product or service. I had to purchase their Repair Plus 1 program to get it fixed. What a racket!

The drip hose had to be replaced 6 months after I purchased the refrigerator. At that time the warranty covered the part but the technician told me that Whirlpool was aware of the problem. About 5 months after the warranty expired, the same problem again - ice built up on bottom of freezer and water leaking out from the left side leaving a puddle on the floor. I called Whirlpool and they said warranty is expired. I tried to tell them about the defective part but to no avail. Had to pay to have drip hose replaced again. One year after that the main CPU board went and had to be replaced ($350.00). I sent the part back to Whirlpool, registered mail, hoping they would respond with a yes, this was defective. Their response back to me was, “warranty is over.” For a main board to fail in a $1500.00 refrigerator in less than 3 years was uncalled for. Two days ago I noticed the puddle on the floor and had to call in a technician and ONCE again the drip hose had to be replaced ($160.0). He told me Whirlpool is well aware of the problem and there is a Service Pointer out on it and the code is S38211. Thanks for nothing Whirlpool. The refrigerator was a lemon and you did nothing about it. I wish I would have read these reviews first. No more Whirlpool products for me! PS. I was a dedicated fan of Whirlpool for 40 years!

I have a Whirlpool AccuBake gas range. I started by contacting my local repairman because my stove was out of warranty. The first company came out 3 times and replaced three parts, which didnt work. The cost was $297.00. I originally paid $598.00 for the stove. After they deemed it non-repairable, I contacted Whirlpool. They basically said it was my fault for not buying the warranty. I then contacted the BBB. Anne ** from Whirlpool contacted me and had another Whirlpool service tech come out at no charge to me. But guess what, they deemed it non-repairable too. Its a shame that companies no longer stand behind their product. Its very apparent that this is a manufacturers defect. They should replace the stove.

Whirlpool model EVLl201NXRQOO, serial no. EWT2423236 - Defective paint on the back of the freezer that caused rust to form and paint to peel off. Whirlpool does not warrant manufacturing defects on the paint. Guess I was lucky for it to be on the back and not the front.

My 3 year old Whirlpool refrigerator costing $1285.86, needs a new motor and fan. Of course it died right after a trip to the grocery store. On a week temperatures were well into the 90 degree range. Needless to say my groceries had to be thrown out at a cost of an additional $250. How convenient that the refrigerator died 2 months after the 3 year protection plan ran out. I just spent $182.94 to have a repair person come and check out the refrigerator. I will need to spend another $170.00-$200.00 for the motor and fan once the parts come in, which can take up to another 10 days. Had to go out and buy a backup refrigerator that cost $562.38. Also had an issue with this refrigerator after a year and half with ice building up in the bottom of the freezer. Luckily we had the protection plan at that time, otherwise that would have cost us $157.58. The refrigerator is stainless steel and I have a terrible time keeping the rust off the front of it. At this point l guess all I can do is warn everyone I know to never buy a Whirlpool appliance if this is an indication of how they manufacture their products. So very disgusted with this refrigerator! Sad my old Frigidaire was close to 30 years old when the freezer just wasnt freezing well anymore. Thats why my new backup refrigerator is a Frigidaire and not a Whirlpool.

I recently purchased a Whirlpool Gold Edition double range. After a couple of uses, the top oven thermostat went on the blink. I sat the thermostat to preheat. After 20 mins. and a call to the warranty department, the oven never reached the desired temperature. The warranty department sent a repair person who could find nothing wrong with the stove. I called Lowes and told them I couldnt trust the oven not to do it again (after several times of it happening and resetting the circuit breaker). This would be a disaster if it happened during the holidays when I cook for 20 or more people. Lowes manager said they wanted me to feel comfortable so they replaced the entire range. GUESS WHAT... 2 weeks after having the new one... same problem. I set the thermostat to 400 degrees and when it got to 390, I saw the light blinking. Waiting 10 more mins, nothing changed. I hit the cancel button, reset the bake... the thermostat, when I turned it back on, showed 365... What the heck! I didnt open the oven door. Whirlpool ranges are a piece of crap. I am calling Lowes again tomorrow to return and advise them to stop selling the junk. Dont blame Lowes... They do the best they can with the crap they sell.

The duet washer is just over one year old and started showing F25 code on screen. It had been making a really loud noise in the spin cycle. Last week, a really loud noise and then the loads wouldnt be spun. There was a puddle of water on the floor near the machine. We had a repairman out today and he stated that theyre repairing these machines all the time. He stated it was the bearing and that theyd been told that Whirlpool had installed bad bearing from a different supplier. I called the Whirlpool experience and after 4 minutes and 19 seconds, I actually spoke with a service rep. She said since my machine is less than one month over the one year warranty, Id have to call the extended warranty people. I asked for a supervisor and after 2 minutes and 38 seconds, she came in line and wouldnt budge from her story. They also stated that there are no service issues with this model washer. Extremely poor attitude and Whirlpool is doing everyone, whoever purchased a duet washer, a terrible job on these washers. At least, Ive now found out that there are a lot of other folks out there with the same problem. We need to get some attorneys to start a class action just like the mold/smell customers did already. Sad, sad day for Whirlpool as Id been a customer all my life.

I have a Whirlpool cabrio washer (Model: wtw6300 Serial Number: CT3573525) and I am very disappointed with it. The spin cycle is the worst--sounds like a jet engine and gives me the UL error message of unbalance load. The machine was purchased in 2007 but was kept indoors. At the beginning, I didnt care because I had warranty with BrandsMart. I had to call at least four times. But now, I bought the automatic control and it didnt work. For two days, I was trying to balance this machine but it is impossible since the beginning.I contacted customer service and they advised me to contact the repair service in my area to get a diagnostic analysis of the issue. Hello! I already know what the problem is after reading all these reviews! I cannot tell you how pissed off I am. I will never purchase anything Whirlpool. Two of the gas burners of my Whirlpool kitchen, after two years of use, are no longer working. I will definitely contact BBB as soon as possible. Come on, fellow complainants, let us continue to fight to get a possible recall soon! We all have the same problem because this is a manufacturing defect!

We purchased this machine new and took delivery on 5/21/11. We did not start using this until late August of 2011. In late November we noticed a loud noise from the washer. When we contacted the sales company that sent out a repair person who informed us the bearings were defective. We have been told the parts are on back order for another 2-4 weeks. It has already been 4 weeks since they were out. Whirlpool was no help. They first claim we must have overloaded the machine, then relented saying that things happen. Either way I am without a washing machine we paid $1000.00 for another month; yet they will not extend my warranty at least for the time my machine is down. I am now worried about the damage that this unit may have caused to my new home due to water leakage, let alone the added expense to due my laundry since I must now use a service to provide for a washing machine I own.

I purchased a Whirlpool refrigerator in February 2016 from Lowes. Within 3 months the freezer started frosting up and eventually wasnt freezing. I made sure the back of the refrigerator was clean of debris and defrosted the freezer. This started occurring every 2 weeks. Upon a visit to Lowes, they indicated I would need to call the manufacturer. Well, after calling about 5 times and sitting on hold over 30 minutes each time, I gave up and decided I would just deal with having to defrost it every 2 weeks.Fast forward to September 2016. I wake up to $300 in food at 67 degrees in the fridge. Mind you, Im a caterer and have a wedding to cater in a few days. So here I sit on hold with Whirlpool. The man answered the phone after 40 minutes on hold. Then proceeds to tell me there are no technicians in my area and someone would get back to me in 24-48 business hours. Unacceptable, I say. I have now been on hold for another hour while he sees what he can do. Biggest load of crap ever. He didnt bother apologizing for the loss of food, and hasnt checked in with me once. I think the guy might have put me on hold and gone to lunch. I will NEVER purchase another Whirlpool appliance - and zero stars to their customer service team. This is **!

I have a Whirlpool Duet front loader. Sick of it since I bought it! Not enough water to wash & rinse clothes. After consulting sites on internet, husband decided to try adjusting part. He just took off the 3 screws & lifted top off. On the outside part that has a white plastic housing, he turned the longer screw 2 1/4 times clockwise. EUREKA! We have more water! You may need to start out adjusting 1 turn & work up till you see a water level you like. Just dont let the water come over the wide rubber water guard.

Whirlpool refrigerator Model #GX5FHDXVY010, freezer on bottom. Ice maker broke within six months of purchase. Made loud noises, would not function to freeze ice. Turned waterline off and now use ice trays like the old days. Shortly thereafter, second unrelated problem started. Drain line started backing up and runs into the bottom of the freezer floor where it freezes into a thin sheet of ice, and then runs onto the kitchen floor. Have had the line cleaned out over and over again. Have been buying fridges for 50 yrs. and have never had this problem. Whirlpool says call a repairman and pay to have it fixed, but it happens over and over again. Whirlpool should come up with a permanent fix and pay to have it fixed. Based on the numerous complaints of this problem, this model needs a recall now.

Over the last 3 years, the self-cleaning oven has decided to lock the door and clean itself with my food still inside on five different occasions. There is no way to override the lock. We have to shut off the electric power completely then wait for the oven to cool down before we can open the door and remove the charcoal substances! This happened once while a member of our fire department was here for dinner.This is one of the most frustrating and dangerous events ever! Please, please, please do not purchase a Whirlpool self-cleaning oven! I will never purchase one again. I was so excited to have a glass top stove and the first time this happened, I thought it was just a freak occurrence. But it is happening again and again. My oven is kept clean in attempt to avoid this, but to no avail. Not only am I afraid of a fire, but Im also out too many dollars of food waste! How disappointing to be cooking dinner and have it ruined by the oven. Nothing was burning in the oven at the time it decided to lock itself either! Disappointed, frustrated, and extremely miffed!

The 12 year warranty, means nothing. The heater only worked for 30 months, and then its upper sensor fault code flashes, and the heater shut down. I called Whirlpool, and they have me use an ohm meter to help troubleshoot the problem. So if you are not handy, you are out of luck. They decided it was my control unit that is defective. They will send me the part free, but I have to pay shipping and installation. What a deal, and what kind of management would dream up of this. The heater is marketed as a 12 year warranty model (only on the tank). Would anyone, having been through this, buy another Whirlpool product?

We purchased a WHIRLPOOL appliance 1.5 yrs ago. Approximately 7 months after purchase, the refrigerator began making a high pitch whining noise. We contacted WHIRLPOOL who sent out a mechanic who really appeared to not know much about the product. He made some sort of bogus repair and call himself fixing the problem. Well, a few months later, same problem... same noise. Now we are asking WHIRLPOOL to help and theyve done NOTHING. Now we are fighting between LOWES and WHIRLPOOL to fix our problem. We spent $2,000 on this appliance and I feel like we purchased a LEMON refrigerator. Did I mention the ICE MAKER seems to be the keen problem. I will NEVER purchase another WHIRLPOOL appliance. Im SO done!!!

Bought the washer from HH Gregg for over $560 12/2012. Turned on power 4/2014 and just heard clicking noises then nothing. Had to get technician. Paid for $75 service charge and waiting for cost of labor and part for the lid lock/latch assembly. I see a lot of complaints with this new machine. I bought a new one BECAUSE I did not want any problems with repairs. Whirlpool is ripping off the consumer passing out this piece of discombobulated metal, wires and electronics. An appliance like this should last AT LEAST 7 years without a problem. I wish there was a class action lawsuit and will be waiting to the day it surely comes.

We purchased Model WTW81920758200YW0 on September 8, 2012. Its performance has been unsatisfactory, not cleaning the clothes as advertised. Not long after the warranty expired the main bearing failed, bringing a local service technician and we were left with a bill of over $300.00. Yesterday, the machine stopped in mid-cycle. The display went blank and the lid lock would not release. I called a local service company for a visit and the soonest a repairman could show up was next week.A call to a service we had used for the bearing surmised that without knowing the cause of the failure they could only guess that a circuit board was at fault. That visit would be over $300.00 with labor and materials. That was the last straw. We broke the lid lock to retrieve the contents and took a ride to buy another brand of washer. We went back to the appliance store where we purchased this machine to buy a Samsung front loader. The salesman apologized for selling the Cabrio in the first place. Good money after a bad product.

I work on Whirlpool refrigerators for a living every single day of my agonizing, miserable, lousy life. Ive never seen such a mass of dysfunctional, defective rejects as I have with the new Whirlpool side-by-side refrigerators. The ice maker never works because the water line always freezes in the door. The food in your refrigerator side will either spoil or freeze because the damper door will stick open or freeze shut. The water filter housing will start leaking before you change the filter for the first time because of the inferior quality of the plastic its made from. And of course my all time favorite the compressor will always go out under the first 5 years (Thats why Whirlpool changed the warranty from 5 years to 1 on the sealed system). Ive never been a big extended warranty believer. But, like old saying goes, They just dont make them like they use to. Definitely applies to Whirlpool refrigerators.

We have had nothing but problems out of our refrigerator in the past 5 months. We purchased it a year ago in April and they have already replaced 7 parts on it. It still doesn’t freeze, and we have no ice... We will NEVER buy another Whirlpool product ever again!!!

Our 2 yr old Whirlpool Gold refrigerator (French doors, bottom freezer) stopping freezing/cooling. When we got a repairman to come take a look at it, he said the compressor is not working. The warranty on the fridge is only 1 year. However, the compressor is the main component of a refrigerator, and the repairman said 5-6 years is the minimum it should last before breaking. I called Whirlpool and asked them to pay for the repairs of what is quite obviously a defective part. They refused. Needless to say, I will never, ever buy another Whirlpool product again.

I regret buying this washer. No complaint about the dryer but this washer has been the worst investment I have ever made. My clothes gets tangled up - seems like theyre not as clean as with my old washer which by the way I still have. I wanted a bigger set because I hated spending days off doing laundry but I spend as much time rewashing again and getting clothes untangled.

I purchased a new French door refrigerator in May of 2016. Professionally installed. Last May 2017 icemaker stopped working and was replaced. June 2018 icemaker stopped working. This part of the refrigerator is poor quality and because of that I will never purchase another Whirlpool appliance. They use to be good quality and dependable. Not anymore.

We purchased a Whirlpool upright frost-less freezer (model # EVL201NXRQ05) in October of 2008. So, you see, it is not even four years old. A few months ago I noticed that some things in the freezer were very soft. I looked at the back of the freezer and there was some ice buildup around the area where the coils are located. I took everything out of the freezer and removed the panel over the coils. There was major ice buildup on the coils. I completely defrosted it and dried it out. I restarted it and it seemed to be working okay. But a few days ago, when I got something from the top shelf of the freezer, it was not even frozen. So, here I go again. I removed everything from the freezer and have defrosted it again. However, this time, as soon as I turned it back on, the ice started building up on the coils immediately. It is impossible to contact anyone at Whirlpool that gives a crap. We have also been having problems with our Whirlpool Gold refrigerator. We have spent over $250 on it and it still is not working properly. I would love to just throw them in a ravine, but we have spent a lot of money on these appliances. We thought that Whirlpool was supposed to be number one in appliances. What a huge mistake we have made and it is costing us dearly.

I am so disappointed with this washer. I totally dread doing laundry. The following are the complaints: Every load comes out totally twisted and wrinkled!! The soap/fabric dispenser holds water after each load (I have to take paper towels and get the dispenser empty!!!). There is not enough water to properly clean the clothes. I have never noticed a reduction in my water bill and have had this piece of junk since 4-25-13. There is NO short cycle on this junk machine. There is an odor to my towels - like they are musty - after I dry them and use them. I use Tide HE detergent and clean the washer with Affresh (you shouldnt have to clean a washer). I should have taken the time to write a review much sooner, but decided today was the day after doing laundry. DO NOT BUY THIS WASHER.

I purchased my stove in June 2020. I had no idea it was to be connected to the internet, but no big deal. Had I known of all the other quirks I would have thought twice. 1: A red light comes on to tell you a burner is on but not which one. 2: A red light appears when a burner is hot but it doesnt show which one. 3: Only 3 burners out of 5 can be used for cooking the other 2 are warming and melting ONLY. 4: The stove updates its software whenever it feels like it and shuts off the oven and burners. 5: Periodically I have the oven on and it just turns itself off!6: The touch controls for the oven are in a bad spot because if you accidentally touch them when the oven is on the oven will shut off.Not sure if it has any serious problems just the inconveniences listed.

I purchased the Cabrio washer during the black Friday sale. The washer was a pretty slate gray. I loved the color and the fact it was a Whirlpool, which I thought meant quality. It was expensive but we were updating our appliances as our 10 year plus washer needed replacing. Big mistake. This washer is terrible. It keeps me stressed. There is not enough water to clean the clothes, my husbands white underwear is always dingy and dirty looking. The sheets are dirty and smells. I try putting bleach on whites before washing and the whites still come out with underarm stains. I tried all the recommendations to no avail. This machine is awful. This was a big financial mistake. As soon as I am able this machine is gone. Will go back to the agitator in the middle, and NOT a Whirlpool. I DO NOT recommend this machine unless you want something pretty because this is NOT a washing machine.

Bought a New Whirlpool washer. Was ok at first then began to have problems. Called a repairman. Only to find out it was made in Mexico and was a piece of junk!! So in order to fix it the cost was 300 dollars. Then I was told that all the new washers were not so good. My heart broke. If you need a washer youre in for a problem. Look to see where they are made. Theres more new washers in the junkyard than ever. Buyer beware.

Bought a Whirlpool Fridge WRS321SDHZ00 and it has been services three times in one year. It has been down for at least one month at this point due to all the service. Service History- Oct 15th 2018 - Fridge/ freezer started not cooling (Issues started) Oct,19th 2018 - Failed defrost (Tech Diagnosed) Nov 13th 2018 - Control was replaced, defrost heater replaced (Service performed) April 10th 2018 - Fridge started not cooling again (Issues started) April 15th 2018 - Tech diagnosed failed UI board (Tech Diagnosed) April 17th 2019 - Replaced failed UI for water/freezer dispenser (Service performed) May 23 2019 - Fridge started not cooling again (Issues started) May 23 2019 - Tech came out and diagnosed the issues as defrost thermometer (Tech Diagnosed) (They initially wanted the tech to come out May 28th but I had to explain this was not acceptable as I can not continue to be without a fridge like this) May 23 2019 - Request to have the fridge replaced.May 24th 2019 - Whirlpool called to notify they would replace the fridge.

We purchased the Cabrio washer and dryer set 2 years ago (7/22/15) from Lowes and have HATED them since day one. The first wash in the washing machine left clothes dirtier than when they went in. Our clothes have never gotten truly clean. The washer has a HUGE tub which is what I liked about it so I can wash my King sized comforters. What a joke that turned out to be. The comforters only get half wet even on the deep water setting. The machine even left dark stains on my light colored comforter and ruined it. Fast forward to 2 years later and the washing machine stops spinning and fills with water clear up to the top of the tub and wont drain. I had to put the machine on the rinse and spin option to get it to drain. Tried a different setting and it worked for a few months but started doing the same thing. The washer seems to be unbalanced no matter what size load I do. I am thoroughly disgusted with this machine and wish I would have never purchased from Whirlpool. The dryer has always worked fine until recently (2 years after purchase). It quit drying the clothes and leaves everything twisted up and wrinkled, even if I take them out of the washer and shake them out before I put them in the dryer. Doesnt matter what setting I put it on, the result is the same. So now it seems as though BOTH of my machines only lasted 2 years. Im not going to bother fixing them, these will be used as target practice. I will never buy another Whirlpool product again.

I love the French doors with the ease of seeing everything when you open the doors. The only thing I do not like about this unit is the ice maker. If there is more than one person in the household there is never enough ice. Also the ice gets hung up inside the ice maker often.

I bought a Whirlpool wdf760sadmo. It was Oct 2014. It broke 31 days later. Lowes said they would not take it back. Called Whirlpool, they sent a repairman out a week later. They ordered parts and came back two weeks later. The parts were not the correct ones. Ordered more parts. This time back in a week. Ok about three weeks have gone by with a broken dishwasher sitting at my house. Got it fixed. A month later a different problem. Call Whirlpool, wait, on hold for about 20 or 30 minutes. They sent a repairman out who ordered more parts which will be in in two weeks. Meanwhile I am without a dishwasher again. I have had to take a day off work each time they have came to repair it. I have spent way too much time on this thing. I wont be buying another Whirlpool.

Whirlpool Cabrio washer - Its very expensive and it quit after 3 years. Repairman said computer component went out and it would cost $450-$520 to repair and it wasnt worth it. He also told me I should have read reviews first. Whirlpool said I should have bought extended warranty. No more Whirlpool appliances will be bought for our homes or business.

Off balance, wont wash correctly. Familiar stories online. Wasted money on a washer that is not very old. Wont buy another one ever again.

Yesterday morning I was in my bedroom when I heard a bang... I went in to the kitchen and looked around and couldnt see anything. Then I saw my cat sitting on the floor and looking up at the microwave... It was then I noticed that the glass on the front was all crazed and making a tinkling sound. Several pieces had fallen on the stove top underneath. I had to call the repair man who said he had never heard of this before. He had to remove the door. I could not use my stove with the danger of glass falling in to food. He had to order a new door and I had to spend $65 then. When he puts the door in, it will be another $200 or more.

I have automatic Whirlpool washing machine since 3 1/2 years I am using. Now 2 times electronic board came problem so how many times can change like this? Why they are manufacturing if they cannot solve this problems? Should not sell in the market. This all not coming free and need to struggle. Whirlpool products all very bad appliances.

I have a Whirlpool dryer for about 8 years. The lint catcher has some holes so I called the 1800 phone no. that I got from the dryer and order the part. That happened in May 18 - I pay for it. I have been told that I will receive the part in 5-7 days. Today, Aug. 27, I called see what really happen with my part. Well I have been transferred from a department to another. I waited over an hour on the phone. No employee can find my order in the system and hey keep on telling me that I did not order! In the end, the order have been found. They told me that the part has been in the back order and I will receive it on 9/12/2014 - 3 weeks away adding up to 4 mo since I order and my credit card was charged. I cancelled the order> I really do not want to deal with Whirlpool ever again. I am happy to pay for a new dryer - some other brand and put in the garbage the Whirlpool - for a lint catcher and bad customer service.

My Whirlpool washing machine is really easy to use. It is a mid-range machine but it has all the bells and whistles. Its a joy to use. It gets my clothes nice and clean. It does a great job. I would definitely buy another Whirlpool washing machine.

I bought Whirlpool front load washer at Sears in June 27, 2012... (serial W104408696A) (W10409178A-SP). I had 6 episodes within a 1-year time that my clothes got burn holes and the inside of the washer. I would find a handful of gray powder after doing my laundry. The first time it happened, I thought that I left something inside my clothes that resulted to it, but I did nothing to contribute to the event. The second time it happened, I thought Im putting the wrong setting, so I chose another setting to wash my clothes. In that span of 1 year it was on and off happening. I read different reviews on this washer, and I am not the only one whos had this problem. Finally in 2013, before my warranty would expire, I requested for Whirlpool to fix the problem. Right away the tech told me that the problem was the glass covering, so they replaced it. Now my washer would not drain. I believe that this product does not belong in the market. If they knew what the problem was, they should have recalled it. I kept the sample of that gray powder.

I have a front load Whirlpool Washer and it has leaked within 6 months of having it. The rubber piece was replaced and it still leaked. Whirlpool wont take responsibility for its product. I have to put towels down around the washer every time I use it because it leaks. I purchased this because it is more economical to use a front load but not when water is leaking from the washer.

Ice maker stopped making ice. This side by side Whirlpool refrigerator was purchased 4 years ago. We called Whirlpool. An authorized repair man identified the problem. At the bottom hinge of the freezer door two of the wires have been broken. A defective design, but no recall from Whirlpool. The solution is to replace the entire freezer door for a cost of $1200. Ridiculous that a replacement door cost more than the purchase price from Lowes. It would appear that these 2 wires could be reconnected, but Whirlpools only solution is an entire new door. Automakers stand behind their products with recalls, but its not the same with Whirlpool. Love my Whirlpool range, washer and dryer, but this counter depth side by side is a real loser.

6 years ago, we bought the refrigerator, the oven and the dishwasher. Theyre all Whirlpool appliances. With that, we took the 5 years guarantee extension for all those appliances. After 6 months, the electronic front panel of the oven jammed. The repairman knew what was the problem and had to change this panel. Then a month before the expiration of the guarantee extension, the refrigerator never stop running. I have to call them 3 times before they place a service call at the right place, very strange. Now, the auto-clean on the oven doesnt work. The very known E1-F5 error on the display and no solutions that work. Whirlpool, never again and I will make the real publicity for this brand without a shame.

I purchased a Whirlpool refrigerator from Gerhard’s Appliance, Glenside, PA on 12/15/2011.There have been problems with the unit since it was delivered on 12/19/2011. The doors were not the same height. There were stains (which looked like rust) on both doors. A shelf on the door and one in the fridge were missing. One of the deliverymen adjusted the door height then, and the door has been creaking on opening/closing since. That door has been replaced, but the problem continues. The freezer (which has an icemaker/water dispenser built in) started to produce ice on the inside of the unit door and on the wall surfaces. Attempts made to rectify the problem were unsuccessful. A new freezer door was ordered. After the door replacement, the frost problem got worse. I can fax you a copy of all service contacts so far (at least 7). Please help me replace this lemon.

We had purchased matching Whirlpool Cabrio HE washer and gas dryer. Both appliances were worthless. Same problems as everyone else. Clothes did not come clean. Had to put it on bulky items just to clean the clothes due to lack of water. Funny how all the older machines that actually put water into the machine cleaned clothes. Went through a motherboard (computer) for both the washer and dryer at $250 each. Washer had repairman out at least 12 times over 3 years. Never again would I purchase a Whirlpool. We went to our local appliance dealer and purchased a Speed Queen. These are like the older ones. THEY WORK! They use the correct amount of water and wash your clothes in half the time. 22 minutes per load! You can open the lid while the water is running in and load your clothes. Gee, what a concept. Only company still making them in Wisconsin, United States. Go Wisconsin! They back their product with a 20 year warranty. What?? Who does that anymore? Companies who stand behind their product. We love our new Speed Queen.

My last fridge leaked all over the floor. Mice were living in it also roaches. My landlord didnt believe me though Ive shown him several times. He didnt want to spend the money. Luckily his wife came over and saw how bad it was so she got a new refrigerator for me and it has been a blessing ever since. It is just the right size for my apartment.

I just bought a Whirlpool 50-gallon water heater from Lowes because my old one took a turn for the worse. I brought it home, installed it just as the directions said, and immediately got an FVS fault detected code as soon as I plugged it in and tried to ignite it. This is by far the worst experience I have ever had with an appliance. And wouldnt you know it whirlpool service center is closed on weekends. What an absolute piece of trash. Im draining it and taking it back ASAP. Lowes and Whirlpool just lost my business for good.

I purchased this Maytag clothes washer in 2007. So far Ive had to purchase and replace the front door 2 times. The current one now needs replacing. The plastic near the hinges disintegrates after about 2 years. This appears to be a manufacturing design defect. I have requested from Whirlpool to send me a replacement door for my washer. The part number is 34001178. The model number is MAH2400AWW. The Serial number is 14060452LE.I have spoke to four different levels of employees at Whirlpool after escalating the service request. Each time they have told me they are unable to send a replacement door to me, stating that the product is out of warranty. I realize that the washer is out of warranty but I believe this problem is a design flaw. The plastic near the top door hinge breaks down and cracks after 2 years of normal use. The last person I spoke with Michael (would not provide me with a last name) said to write to the Whirlpool corporate office with my complaint.

I purchased the Front-Loader Duet in June of 2008. Like many of the consumers here, my machine began making a thunderous sound during the spin cycle. I contacted Whirlpool and arranged for service. The service call was $129, the estimate was over $1100 to repair (bad bearing). The machine originally cost $899 plus tax. I called customer service to complain. I had owned two top-loader Whirlpool machines; one for 15 years, the other for 12 years with no service calls ever needed. How can Whirlpool possibly justify what is obviously a design defect by telling me that I should have bought an extended warranty? I replied that in my experience, an extended warranty is an unnecessary expense for a Whirlpool product.

Two and 1/2 years prior we bought a new whirlpool range - W10201511 WHT. After one year we had to replace a computer module at the cost of $500.00. One year later we encountered the same problem. Today we went and bought a new Kenmore stove rather than keep putting good money after a bad Whirlpool product. Very disappointing.

2 loads of clothes and it is broke. I tried to call Whirlpool to no avail. So I called Costco where I bought this machine. They at least talked to me. Promise to get a hold of me tomorrow. Brand new (2 days old) and this happened. Didnt even finish the second load.

Subject was included in our new condo less than 5 years ago. It appears that all we have to do is look at it and it falls apart. There is constantly another piece of plastic on the counter. Our experience in calling Whirlpool for service is that it is very expensive and time consuming. A refrigerator installed at the same time as the purchase had a defective ice maker which took three service calls and a final installation of a broken part by me before we were together again. 2 (two) service men recommended that if we had problems again that we do what they did. Buy Ice Cube trays!!!! What a great recommendation.

In 2009 I bought 2 (yes 2) machines (one was for our daughter). I also took out 5 year warranties on both (good job I did). Within the first month on our machine the paddles flew off and after a bit of a debate with the insurers we had another machine (same model). Within a short period from date of purchase both machines had a number of faults - circuit boards, weights that came loose! and bearings going. There are other bits but too extensive to list. To be fair to the insurers they were no trouble (it really is the inconvenience of being without a washer and having to schedule time to get it sorted out). I will never ever buy a Whirlpool as all of these (3 in total) have been a nightmare and ours is sounding noisy again (it only had a new drum 12 months ago for bearings - yes you need a new drum for that £200 in all!!) so I am really glad that we have the insurance. When that runs out and the machine is dead (whichever comes first) I think we will will be buying either a Beko or a Samsung that are getting really high ratings. Anyone reading this might wonder why did we buy these in the first place. Well a colleague of mine at work had one and said it was fantastic (she had children so used hers a lot) hence me buying them (and they were not cheap by any means, so thought we were getting a cracking pair of machines....cracking, yes they might as well be as a chocolate fireguard has more reliability...WARNING DO NOT BUY A WHIRLPOOL WASHING MACHINE - IT COULD DAMAGE YOUR SANITY! AND FAITH IN HUMAN BEINGS TOO!!!!!

My husband and I bought a brand new front load washer and dryer set in 2011. We have had nothing but issues since the day they were delivered. First off the dryer, needed to be repaired after one load of laundry just went through. We were told that the thermostat went bad... needless to say we have replaced that one thing 4 times since we purchased them. Secondly the washer, this makes me so mad. I have 3 children, 2 of them have allergies and Asthma. I clean my washer regularly with vinegar and a special front loader liquid. I have mold in the areas where I put the liquids in. I have to take them apart every week to make sure they are clean. I leave the drawer open to air dry when Im finished with laundry for the day. I leave the door open and I still get mold everywhere. I do laundry on a daily basis, this should not be happening. Im so disappointed with this brand and I will never buy them again!

We purchased the Whirlpool Cabrio washer and dryer duet exclusive to Lowe’s in June 2011. I was immediately dissatisfied and went to Lowe’s. They told me I only had 7 days to return it. They dispatched a service man and he said it was working as it was intended to but I would never be satisfied. If I had dirty clothes from farming, construction, or mining, I should forget about it.” The washer is an eco-friendly model and all the clothes do not get wet. It wrings them out very tight and everything needs to be dried or ironed to get rid of the wrinkles. After 6 visits and lots of stress, I am returning the washer to Lowe’s and they will replace it with a different model. It definitely will not be a Whirlpool. I am very disappointed in the service and response I received from Lowes.

I have a double door refrigerator with a bottom freezer. It is slightly over 2 years old and has been in use for only 7 months of that time. We just got off the phone with Whirlpool service. They will cover the cost of the control panel and defrost control. The other one I paid to replace was only one month old and it failed again. In the time between that I had to have an Icing kit put in as the Ice maker was causing ice to form inside the back wall of the refrigerator. My first call to Whirlpool was very unsatisfactory. I ended up paying for the part and the service call. The second call was about the ice-maker and they were aware of the problem and sent me a repair kit for the problem. I still had to pay for repair service. So far I have paid $561.62 for their defective parts and service calls. This time my wife called (while I was taking my frozen foods to my neighbors freezer for the second time) and went through 3 people before being told the part was still under warranty and they will send a new one. When we pushed for proper service we got it. We should never have had to go through all this. We also lost over $300.00 of frozen foods. Never buy a Whirlpool refrigerator!!!

I purchased the Whirlpool touchscreen gas convection range and I do not recommend this product at all. The oven cannot operate without using the touchscreen to set the temperature and it has a mind of its own. Woke up in the middle of the night and the oven turned itself on to 550 broil. I called Whirlpool, they sent a tech out who replaced the touchscreen and the same problem is happening. Not engineered very well. The range would have been fine without the touchscreen, if only it had an old fashioned knob to set the temp. I do not recommend buying this appliance.

This morning another chunk of our Whirlpool Microwave handle fell off while I was cooking breakfast. I got on the internet after breakfast and typed in whirlpool microwaves to see if anyone else had experienced problems with their microwave handles and found this site. We purchased a Whirlpool Microwave oven from Lowes in 2011 (over the range model). About two weeks after it was installed, I noticed a crack in the handle. Then a few days after that, a small chunk of glass/plastic fell off of the handle when I shut the microwave door. Since that time, the door handle has been steadily disintegrating. Sometimes chunks of plastic fall off when one shuts the door, even if you are very gentle. Chunks of plastic fall off nearly every time I clean the microwave door, even if I dont touch the handle. Sometimes chunks fall off randomly when Im not even using the microwave. Pieces of plastic have fallen into my cooking pots a few times. Perhaps the steam from the cooking food loosens the cheap glue holding the handle on? What an inferior product! I am very dissatisfied with Whirlpool and will not recommend their products to anyone.

18 months old, fridge was not cooling properly. Two service people came including the last one from Whirlpool, said the cooling system is bad and unserviceable. Called whirlpool and they were not helpful at all.

I am getting numerous F1 codes on my Whirlpool Cabrio washing machine, Model #WTW6600SW2. By doing thorough research on this issue I can see the problem is in a known defective control board (part #W10130544). This part has even been replaced by Whirlpool with a new control board costing around $300 for just the part. After calling for repair service, two people (1 agent and 1 supervisor) refused to acknowledge any known issues with this part and further refused to any type of repair or replacement of the part. It is impossible for anyone in that position to not have knowledge of this problem. Simply look on the internet for a countless number of people with this very same complaint. Even though my washer is eight years old it has had very little use. There are only two grown adults in this household and the machine has never been abused or overused. It still looks new. Whirlpool should be honest and responsible when dealing with this type of problem. They should agree to pay for the part and repair service... at the very least they should agree to pay for the part.

We purchased a new Whirlpool water heater April 2013 at Lowes and every 3-4 months the pilot would go out. My husband would simply re-light the heater, I guess he didnt think it was a big deal. However, in September 2014 the water heaters pilot went out and would not re-light, so I contacted Whirlpool about the warranty. It took 4 telephone calls (two of which involved a plumber, per Whirlpools request), and several days of cold showers for an authorization code to purchase a $8 part (thermo coupler). The hassles that Whirlpool put me through, no one should have to endure. Who ever heard of a technician telling you that they have to talk to the plumber, when you call them to explain a problem with your water heater, such as, the pilot will not stay lit and the plumber said it is the coupler (I couldnt remember the whole name of the part, but surely they should have understood what was wrong). Secondly, providing a plumber (unless youre married to one) to converse with them involves more money. Now I have a plumber at my house so I call Whirlpool and this technician insists that the plumber perform a test on thermo coupler to make sure that it was faulty before she gave the authorization for a new one. Yet again, when I called to Whirlpool with the plumber, while I was voicing my problems in resolving the issue of my water heater with this technician, and she just hung-up on me. So as not to be defeated and having already invested in the expense of the plumber, I called Whirlpool again and requested a manager. The technician asked if she could help and I informed her of my previous encounters. She apologized and took my information to have a manager to call me later; however, she did give me the authorization code for the thermo coupler without delay. When I went to purchase the part, I didnt have the old part (as trade; the plumber hadnt removed it), so I paid for it out-of pocket, to return the old part later.

Our Whirlpool dishwasher works great, gets dishes clean. It is programmable so we can set it to run whenever we choose. It has 3 spinning water spreaders at different levels in the machine, which gets dishes, glasses, pots, pans, bowls, silverware very clean.

I paid about $3500 for this, alleged, top of the line fridge a little over 2 years ago. The freezer, bottom type, doesnt get cold enough to thoroughly freeze food. Called Sears, they said out of warranty, the same with whirlpool. But they can have a tech run a diagnostic check for $85. Here we go. They suck more money out of the consumer game, and try to baffle them with **, legal jargon. FYI for all. Dont buy Whirlpool from any store selling Whirlpool products, any Whirlpool products. Once the middle men get the picture, they will stop ordering or buying from Whirlpool.Whirlpool are a bunch of con artists selling crappy products with false integrity. They are the typical old school door to door salesman that sells a crappy product then is on the run to the next state. No receipt or order number. I bought the product two years ago but here is the Serial number K30416919 and the Model number WRF989SDAM00. What happened to fridges that lasted at least 10 years? An outdated computer costs more and lasts longer than their products.

Our 27 cubic foot BLACK French Door refrigerator is freezing up again for the 4 or is it 5 time. We are now told they will give us a replacement and to go to the website and find what we want. The website lists DISCONTINUED fridges. Called their RUDE rep and found out only can get a Smaller, stainless steel ONLY refrigerator. So is that how they work, sell crappy refrigerators and then replace with a lesser refrigerator, which most likely will break down too. SHAME ON WHIRLPOOL. Or is it DEADPOOL. Your reputation is shot. We will NEVER purchase another piece of junk from you!!!

We purchased the Whirlpool Gold Series smooth top stove from Lowes in December of 2013. The stove is not even 2 years old and it doesnt work. Last September, I noticed a few times that while baking food in the oven, it was burnt after only 10 minutes, due to a runaway temperature. After that, the oven wouldnt heat up properly, it would take too long to bake anything because the temperature wouldnt reach the reading on the display. Then it just stopped baking or broiling all together with the error Feature unavailable. Weve had a serviceman out at least 3 times. Of course, the warrantys run out and its cost us close to $500 to keep fixing it, and two motherboards and a bottom element later, its still not fixed. They wanted to order 2 more parts at our expense, but we cant continue trying to fix this lemon. I will be shopping for another oven, and will never recommend Whirlpool to anyone.

I purchased a washing machine FS65 on 10-30-2005. In Oct. 2009, my washing machine developed some fault so I contacted the Whirlpool service center and got it repaired. Again in Dec. 2010, the appliance became faulty and so I contacted the service engineer to attend to the machine. He repaired it and I paid 2500/-. But the very next day, my appliance showed the faults again. It was rectified with replacement of PCB and I was charged 2786/- on 01-20-2011. Again on 09-04-2011, the machine became defective. On the call to service center on 09-05-2011 and attended by engineer on 09-06-2011, I was informed that PCB is defective. I failed to understand that the PCB replaced in January was of what quality that it has to be replaced now after such a short span of time. I feel that this is clear cheating with me.

This is the second time since I have had the fridge in September 2011. I had to have a new compressor installed about two months ago, and now, it is doing the same thing again. I had lost all my food before and its happening again. Last time, it took over three weeks before the fridge got fixed.

Talked to tech & checked the manual for testing the thermocouple on my natural gas water heater. Everything checked out fine but pilot wouldnt stay lit. Tested thermal switch.... everything. They said replace the valve/thermostat. Still no dice. Turns out the thermocouple was cracked on the inside near the burner assembly & would give passing readings on the voltmeter 9 out of 10 times. If you have any pilot problems, replace the thermocouple first. Was only 10 bucks. I keep a spare now. Dont forget to vacuum any dust from the fine mesh screen on the very bottom. Fresh air supply.

I bought a Maytag front load washer on October 24, 2010. I have not been able to use it because it came damaged by the manufacturers. I contacted them by phone several times and it took them three months to send someone (A and E sears repair). Two months passed and I did not get the parts necessary or a replacement washer. I kept calling and finally they sent someone again in May 2011. They said they where going to order the parts because the new company was not going to replace the machine, even though it was already damaged. They said I would get the parts between three-five business days. I only got one part. A and E sent a repair guy again on the 22nd of June. This one said they needed the entire machine in parts and that he would order the parts. I called A and E one week later and they said they were waiting for the on manufacturer to send the parts (Whirlpool). The 26th and the 27th of July, I got the parts. On the 22nd of July, another repairman came and said we needed more parts. Today, August 16, 2011, I called Whirlpool and A and E and now they said the parts wont be here till after October 26, which by then I would have to pay for the parts and labor if I wanted it fixed because by then the one-year warranty would have expired. So here I am with a $700 washer, which was never used and they refused to fix/replace. They sold me a lemon!

This has been the worst purchase I have ever made! Within 2 months of it going out of its one year warranty I called (Lowes) to have it repaired. Spent $300 on the first repair to get rid of the jet engine sound AND the oil splatter all over the floor then within one month from that repair it has a F code error and wont finish washing a load. It just stops. I have tried everything from unplugging it to restarting and it just wont work. Now have to wait 1 week for the repairman to come back out (hopefully that warranty of 90 days will be helpful). Do Not Buy this machine!!!

I purchased a Whirlpool 4.3-cu ft top load washer with a stain steel basket, in March 2020. Machine is able accommodate comforters, automatic water level adjust to loads. Washer has an extra rinse and spin feature. Low noise when operating. I would purchase washer again.

In 2008 I bought a Whirlpool range from Lowes. About a year ago I began to notice an electrical smell when I would use the oven. I called the repairman in October and he had to replace wires that had melted. The first time using the oven blew a fuse. Repairman came back replaced everything for free and it has worked fine since October. 2 days ago the fuse blew again. When I flipped the breaker in order to use the cooktop there was an arc flash which blew a hole through the back of the panel on the stove where the cord is hooked to the stove and a hole burned in my wall. After reading Whirlpools fan mail I see that there are severe issues with the quality of Whirlpool products. It is a sad day when the names we have come to trust are more concerned with the bottom dollar than with customer satisfaction with their product.

Buyer Beware!!!! Warning!!!! Dont buy Whirlpool. Youll be sorry if you do! Dont buy appliances from Home Depot. Youll be sorry if you do! Purchased new Whirlpool gas range 10/29/2019 from Home Depot. By February 2020 the front door fell off, its not cooking properly (18 min frozen pizza takes 30 mins to cook). Clock not keep correct time. Whirlpool unwilling to replace the unit while the third party repair company, “well you should have bought it from us, we stand behind what we sell.” They have no idea when or if the parts will ever come in due to COVID-19. Its been down 8 weeks now.Even under threat of a lawsuit Whirlpool said, Sorry we NOT replacing it, go ahead and sue us. We covered by our contractual warranty agreement. Home Depot said they are unable to help due to their contractual agreement with Whirlpool. I have a dozen hours invested talking Home Depot and Whirlpool on the phone and have no more information than I did a month ago. Whirlpool Case # **. Next step is small claims and public shaming of Whirlpool!

The exhaust fan for the gas range runs when using the microwave. The noise is loud and very aggravating and there is no way to turn it off. From what I can find the older models there was an option to turn it off. On the new models Whirlpool cut costs by not putting a small (QUIET) fan in the microwave but used the range fan for a dual purpose.

I bought the Whirlpool Cabrio model # wtw5500xw2 about two 1/2 years ago. Besides my clothes not clean, I havent have any problems with it until recently. Usually it doesnt spin. The clothes are left soak and wet. First the belt broke, then the lid lock, then the nut came off the pulley, then the splutch assembly. There was a few more problems in there. Now who knows what is wrong with it? It is one problem after another. It is a money trap. The CEO was just after money. There needs to be one big lawsuit against Whirlpool. After I find out what is wrong with it and the cost to fix it, I probably will just go buy a new washer/dryer set. And it will NOT be a Whirlpool.

Absolutely read the reviews on this machine before deciding on a purchase. I have experienced with great frustration every issue addressed in other reviews. Clothes constantly have to be rewashed. The Quick cycle will leave your clothes in a puddle of water. But then there is no spin only cycle to correct that. I have purchased Whirlpool washers before with great satisfaction but this machine is not worth the money I paid for it and does not save me on water or electricity costs because of all the rewashing I have to do. Like others I am stuck with this machine until it dies. You lost me as a customer, Whirlpool.

Our over the range Whirlpool microwave door casing is disintegrating where the door handle screws to the door. Big chunk fell off today.

We purchased a Whirlpool Water Heater at Lowes - model no. FG15040T3NOV, serial no. 0434120861, product no. 0730267 & weve still been having issues keeping the pilot light lit. We purchased the bottom unit piece that Whirlpool said would fix the problem but weve still been having problems with the pilot light going out. The water heater isnt under warranty anymore, so last night was the last straw & we finally decided to get another water heater that wasnt a Whirlpool. Ive done a research on the internet and found out that a lot of consumers are still having this problem to this day.

I have front loader, Ive left the door open after washes, run cleaning cycle once a month, never had any issues, like with anything. If you take care and service it regularly it will last a lifetime.

Why would I, and others buy Whirlpool made washers, with all of these service problems? Now I understand why they have profit/loss statement problems, and stock prices in the pits.

Purchased a larger hot water heater after reviewing the offerings from the big box stores. Obtained a 40 gallon Lo-Nox type. No problem. Found that I did not have time to install and 3 months later had a company install for almost $300. Within the first month the pilot went out at least 5 times. Had the install company come out and take care of the problem. Worked OK for 2 months and now the pilot light goes out again. Watched the flames myself and find them to be yellow. OK, so try to see what the situation is, call the installer, then call technical support. I am in a basement, on a cell phone and the representative basically has zero patience, zero tolerance for questions, treats me like an idiot and probably has never looked at any of the guides but keeps harping on me.I asked 5 times for patience and guidance not to be treated like an idiot. As time went on it was clear that the representative has zero experience in front of the product or the information in the install guides. She kept calling it a manual and I tried at least 3 times to ensure that her manual is the install guide. She never did affirm. I stated I wanted my money back and she stated no. Whirlpool has a very skillful representative to keep consumers away.However this consumer is a small apt owner that purchases appliances, as well as hot water tanks microwaves etc. No longer will I purchase anything Whirlpool. Oh I will send a complaint about this rep, and she said thats fine send it to the PO box Total lack of product knowledge and not even skillful in a conversation asking for assistance. The installer also stated that this product has horrible reviews. I wish I had seen them before all of this. Total frustration and something unwarranted. I am out $900 and am replacing the tank with a Bradford white from the plumber. Lesson learned. Good bye Whirlpool, hope others stay away from Whirlpool everything. Choosing another brand is the only thing that makes businesses wake up and smell the money.

Love love love my Whirlpool range!!! Regular bake and convection!!! Huge oven, beautiful glass top, and 2 burners that have double surfaces to fit huge pans! It has steam clean feature too!!! Incredible and amazing price!!!

Updated on 12/28/2020: I purchased a 28 cu. ft. side by side Whirlpool refrigerator less than 3 years ago (Feb. 18). The icemaker dispenser paddle quit working nearly a year ago and there are no replacement parts supported. Today the ice maker quit making ice. This is crap for a major appliance that youd expect to go twenty years or so. Very dissatisfied. Dont waste your money on this stuff.Original Review: I purchased a Whirlpool side by side refrigerator about 2-1/2 years ago, paid $1,800+ for it. Now two months ago the ice maker dispenser through the door quit working. I replaced the auger motor and that didnt help. Now the parts department says the actuator panels are no longer available. This is planned obsolescence to the Nth degree. No support for a major appliance less than 3 years old. Whirlpool SUCKS!!!

We just received our brand new Whirlpool washer and dryer from Home Depot. The delivery person started the washer and started the dryer and promptly departed. My husband immediately put a load of laundry into the washer, and he noticed there was insufficient water levels to adequately wet the clothing. Approximately 3 tablespoons of warm water were added at intervals of approximately one minute each. The water level never rose above 3 inches at the bottom of the tub despite setting the washer on the heavily soiled setting. After the spin cycles he removed the extremely damp clothing and it appeared that the machine had not properly completed the spin cycle and drained an insufficient amount of water from the clothing. He tried another load, and it appeared that the sensors were not working which regulate the water levels because most new machines use far less water. However this washer was defective. He then placed the clothes in the brand new Whirlpool dryer. The clothes ran for over five hours and never dried and the dryer never got hot. There was obviously something wrong with the thermostat. We are both disgusted and will never ever buy a Whirlpool product again. In addition because of the extremely poor response from Home Depot, we will never purchase an appliance from them again either. So sad that Made In America, which was on a sticker on the front of the machines, does it mean diddly squat these days.

We purchased a Whirlpool Cabrio washing machine in September 2006, and have had nothing, but problems. I constantly have to get online to check error codes. Several months ago, the washer just stopped working. We called Whirlpool technical support. They said wed have to pay for a repair. After several calls to Whirlpool for help, I found online references to a recall for the same problem. Whirlpool NEVER mentioned that the washer was recalled for the very same problem. I called them back with the recall information, and they politely sent someone out to rebuild the washer. Less than a year later it is no longer working, again. I went online first this time, to check for further recalls and complaints about the current problem (faulty control panel). I found many complaints about the same problem--even a reference to a class action law suit. Whirlpool said they were unaware of the problem, didnt have many complaints, and are unwilling to help. I asked for a supervisor, Benjamin, and he said there was NO means by which I could further escalate my complaint.

Sent an e-mail to Whirlpool. They responded with apology. Sent a second e-mail telling them they should be paying the $300 for circuit board in a two-year-old range. No response. Also, sent e-mail to Geniers. No response. The impression I get is that neither are the least bit interested in the problem. Once they sold the $1260 range, they were done. We will never buy another Whirlpool from any store and we wont buy anything from Geniers in the future.

We purchased a Whirlpool Energy Smart Electric Hot Water Heater with a 12-year warranty from Lowes on August 30, 2010. The water heater stopped working and the green light was flashing three times. We contacted Whirlpool since it was less than two years old and they were very rude to us. They told us it was the sensors and we would have to change them out. We waited while they sent the sensors to us. We installed them and it still would not work. It continued to flash three times just as before. We contacted Lowes where we purchased it and they were extremely apologetic and said they would be glad to replace it if we could get an RA number from Whirlpool, but that many others have been having a hard time dealing with Whirlpool. We contacted the rude people at Whirlpool again. They said they were not surprised that the sensors did not fix it. We asked for an RA number so we could get a replacement (after all, it did have a 12-year warranty). Now we were days later with still no hot water. Now this rude technician said it was probably the control board. I asked him if we were going to have to be without hot water until we changed every part on the unit. At this point, we just took the hot water heater out, put it on the curb, and went and purchased a different brand. Whirlpool has lost us as customers for life. If their other products are as horrible as that hot water heater, I wouldnt take any if they paid me to. They were by far the rudest and most hateful people we have ever dealt with and life is too short to be treated that way. I predict they will be out of business in no time with the garbage they are putting out.

I spoke to Sue in Tennessee that refused to let me speak to a supervisor regarding replacing a light bulb in my microwave. Sue insists that I can do this, despite no instructions in the owner’s manual and warnings all over about electrocution if I open the panel. Sue refused to assist me and is sending out a repairman. I will never do business with this company again, and I am angry that Sue refuses to see a problem with me paying $75 to replace a light bulb in a nearly new microwave. She continued to give me incorrect instructions on how to replace the bulb, and the owner’s manual does not have instructions nor do they exist on the internet. The owners are not supposed to dismantle this model, but Sue at Whirlpool Customer (no) service told me that I have to pay. Seriously? For a less than two year old microwave? Never again. I think I will take this unit out and get a GE.

My refrigerator is 6 months old and already has rust and leaks. I am told it is because I live too close to the beach. Do not buy their sub-par products which come along with absolutely awful customer service. Will never purchase anything Whirlpool again.

I like the dishwasher. It cleans pretty well. Some time it soap doesnt open and the dishes don’t get cleaned. But when it’s working good the dishes get cleaned very well.

Bought this unit for our daughter that lives in a apartment building. She loves it and keeping her cool at night.

I had my old agitating washer for 8 yrs that went out. I liked Whirlpool so decide to try their washer. Found the Cabrio washer (SWS5000WO) and thought without the agitator it would give me more room for clothes to wash better. Boy was I wrong, no matter what cycle or what size load it is off balance on the very first spin. I have to stay near by to stop the washer before the first spin adjust the load and start over again. Jeans and towels are impossible to clean. It throws the tub so bad it has pushed the side out. I have checked the balancing rods and they are fine. After reading other complaints realize the Cabrio washers are terrible. I will be looking for a refurbished washer with an agitator and doubt I will buy Whirlpool again. They should have a recall on these machines. They are terrible.

I just bought my washer 3 or 4 months ago. It is the worst washer I have ever owned. Anyone that has ever done laundry knows you need water to wash clothes. My clothes are not clean and my whites are very dingy. I use the same soap (Tide) and the same bleach (Clorox) that I have used for years. If I can find someone dumb enough to buy it I will sell it and get a good one. I would rather go back to the old wringer washers than this one.

After being a faithful Whirlpool consumer for years... I no longer have any faith. I purchased an entire kitchen suite. The side by side refrigerator Nov 2013. The first refrigerator was delivered with the side cabinet deeply dented in several areas. Another was delivered 4 weeks later. Silly me... I thought, Okay, no big deal... what could go wrong? I didnt take time off work again to receive the replacement. My son took delivery (never looked at it). I get home... the front of both doors looked like they had been kicked in all the way across! To add, the cabinet sides were textured (not smooth like what I ordered) and the door handles didnt match the other appliances. So, I called HDepot & called Whirlpool (only to be on the phone an hour each time due to high call volume. Imagine?). Then Whirlpool reps are talking to me like I am some sort of idiot... saying that the refrigerator was EXACTLY the same... not possible that the handles or sides were different!!! Because it was damaged (and I mean ridiculous! ) another 8 weeks for a replacement. Frig #3 arrives and I take time off to receive it. Ah, the right refrigerator... but again ~ handles dont match. Not POSSIBLE.. Ms. _ _ _ _... it is the exact refrigerator, those are the same handles. Hours and hours on the phone to HDepot and Whirlpool. Finally, HDepot rep has a WP rep at the store when I call, and bingo! Oh yes, there are two styles of the Exact same model. The handles are ordered... 10 weeks later I finally have matching handles! But, wait... gets better. The fridge has been loud from the start, CONSTANTLY running but, not cooling some areas and freezing in others. Then when you open the freezer it is like a burst of winter wonderland is unleashed in your face. There are sheaths of ice building up on the top of the inside door. Hmm, I think what is going on? The Whirlpool designated repair company comes out. Ah, well here is part of your problem. When the refrigerator was being put together they left a few thicknesses of blue packing tape between the door and the rubber seal in the freezer. The rep tried to fix it to no avail because the door was also warped. First they were going to replace the door. Waiting for another 10 weeks. Nobody calls, whats going on? Oh, never mind, or rather... that was never happening. I have spoken to many reps with Whirlpool, I have been polite with all. In turn, from most I get curt hard ball back. The offers to resolve this from Whirlpool have been ridiculous. I am sorry for my loyalty to Whirlpool, as it has not been reciprocated. I have had two more deliveries - both the wrong unit! I never thought there were others out there. What a mess. They should recall.

Our water heater pilot light has started to randomly shut off leaving us with cold water to shower in on numerous occasions. We hired a local appliance company that we are familiar with to come out and look at it. The tech thought that replacing a part would fix it. It didnt (which I will take up with them). After doing what Whirlpool asked us to do it still is not working. I called them back to warranty the tank and the rep keeps repeating it is a limited warranty so basically I have to pay the service call and labor charges to look at, repair or replace which is going to cost nearly as much as it will to just buy a new one.

I purchased my Whirlpool side by side refrigerator approximately 6 months ago. Immediately upon delivery the compressor showed itself to be very noisy, especially upon start up. I questioned the delivery persons and was told it would become quieter with time. It did I not. In fact, in the following days it got worse. I contacted Whirlpool and was sent an “approved” repairman. The confusions and scheduling difficulties in this process, however, were many. Finally, when the man did arrive. He listened and said the refrigerator was working but agreed it was loud but apologized there was nothing he could do.I called Whirlpool again several times to note the noise and constantly was given the sympathy of people saying they “understood but there was nothing they could do.” Finally, out of desperation I contacted the store where I had purchased the refrigerator and they sent a manager who agreed the unit was unreasonably loud and took the refrigerator back. I researched the Whirlpool company and found they are essentially the same company that makes several other common American name brands, so I made a point not to purchase from any of these companies. Instead, I purchased from a foreign manufacturer and couldn’t be happier. All I can say is I tried to buy American but have been greatly disappointed by both the product and lack of customer service by Whirlpool. I will not buy from them or their other companies again.

Everything I have read is what I am going through... First the clothes didnt come clean. Lint piles on everything dark... Then at 1 yr and 7 months old, the drum and spin mechanism breaks. It cost me $333 in labor... Should have cost me nothing as far as Im concerned. 2 weeks later, its putting a code up that the hot and cold lines are crossed. Nope, its the whole computer board. Whirlpool again said they will just pay for parts... piece of crap. I paid for the best... Sure didnt get it.