Bottom freezer had frost and water. And ice maker began leaking and ruined the new wood floors that we just had put in. This is the forth whirlpool item I have, either had to have replace or fixed. Emailed and called several times. Customer service is terrible. All products bought within the last five years.

7 months ago we had a Whirlpool dishwasher installed into our home. While away on vacation the piece inside malfunctioned and caused major damage as water filled the home. Whirlpool claims, that because it’s a part that they contract out to another company, they “Whirlpool” are not responsible! If you purchase a product from Whirlpool and they put their name on that product, then Whirlpool should stand by its product. Well... beware, you’re not going to compensate from Whirlpool! We urge you, make sure of whom the parts of the product your buying from belong to, before you buy it FIRST! Never again!

I had water heater EE3Z50RD0550V installed on 11/3/11 and it started leaking July 29, 2013. Whirlpool gave me Return authorization # and said I have to return the water heater to Lowes (purchase place and original installer) to get a new one. Fortunately, Lowes said I only have to bring them the RA # and they will swap out the water heater. However, there is a $300 charge for installation. Whirlpool says they only cover this the 1st year, except when its a manufacturer defect. But they cant tell me how to prove its a manufacturer defect. Why else would a glass lined water heater start leaking only 21 months after installation?

Whirlpool Dishwasher Quiet Partner III Model #8575637, White - Purchased in 2006. As of July 2013, I can say this is the worst dishwasher we have ever owned. After normal use (once a day or less), the plastic on the front control panel began cracking in the first year, and the button covers have fallen off completely. Dishes were never completely clean (at least not as clean as other dishwashers). Dishwasher leaked out one side and needed repairs. Now it is in need of a new valve, because no water is coming into the inner cavity. Repairman says it is likely that the control board, which is getting moisture into it after losing buttons, etc., will probably need to be replaced soon as well. $300 more to spend on a repair bill. SAD (AND DANGEROUS!) THAT SO MANY APPLIANCES ARE ADDING UP IN OUR LANDFILLS. There should be a LAW requiring appliances to last a certain number of years, and to clearly state their expected life on the appliance when you purchase it. Planned Obsolescence is a common business plan these days, but there must be some control on what is allowed! (I may go ahead and repair this model just because I feel bad adding one more piece of junk to our collective global pile! Sheesh!!) And all those energy star, were so green advertisements? Well, if its soon to be sitting in a landfill, its NOT so green! I am willing to pay more to purchase appliances that will last a number of years, not need many repairs, and function as they advertise... Thank goodness I kept our very first Whirlpool refrigerator - never needing any repairs and still running like a tank out in the garage. (So I know Whirlpool, at least at one time, was able to build a quality product!)

Purchased 7/2015. LOVED it @ 1st being the key word. Notice grayish residue on clothing. Mainly on black. Towels discolored and lint on clothing. My kids were blaming dye in the detergent, & using Purex Crystals. I changed detergent to Armen hammer sensitive clear. Stopped using my beloved crystals. Wrong! Cleaned the rim @ the top of the agitator all the dirt & grime get ps trapped in the rims it helped some what. Additional problems occurred. From time to time started noticing unbalancing no matter the load size. Paint bubbling, peeling & rusting. The lid lock broken. Nightmare trying to get an appointment through Whirlpool. Referred to go to a dealer. Called Sears. Gave specific details whats wrong. Appointment 2 wks out. Service arrived, he had no idea why he was there. No info given. Then he said he doesnt have the part. He ordered it and said itll be sent to me approx 5 days. But wont be fix for another 3 wks. Same with 3 people from customer care. Informed this is not acceptable. Another problem now when unplugging it still stays on its hold electrical current. This can not be replaced until its deemed its broken & cant be fixed. They rather your home catch fire. They dont care about the inconvenience for 2 1/2 months.

Whirlpool cabrio washing machine is 3 years old and the bottom leaks heavy bearing oil everywhere. I now see it is a common complaint and the seal was incorrectly installed by the manufacturing plant. They should be forced to offer a recall and they should stand behind their product. I will never buy whirlpool again. I see thousands of complaints online.

Purchased heavy duty dual steam washer and dryer in 2008. Recently got some error codes that we could not fix. Had one service company come in and they could not figure it out. Had a certified Whirlpool company come in and they could not figure it out. They called Whirlpool technicians and they were even unsure of what is wrong. Said they could keep ordering parts and trying them to fix the problem. And of course I would be responsible for the parts. And no guarantee it would be solve the problem. Called Whirlpool direct, to no satisfaction. They said they could send the same company out and have them call the tech line while on site and try to troubleshoot the problem. However, would have to wait another 3 days to get him out. Been a week without washer. I have had washers bought previously last over 10 years without any problems. If these machines are breaking or control boards are going out after about 4 years, then Whirlpool has a bigger problem. Whirlpool supervisor was only offering to maybe a discount on the parts needed, without even knowing if they could fix the problem. Seems to me like they really dont care. Very dissatisfied, will definitely not recommend this product to anyone. And if it ever gets fixed, I am going to sell them immediately.

We purchased our Duet in July 2010. It worked great until two weeks ago when the washer sounded like a 40-year-old washer. The bearing sounds like an extremely high-pitched “wrr”. We can hear it in the back of the house. I looked online to get parts and noticed that you cannot replace the bearing. You must replace the entire rear drum ($358.00). This does not include the labor. I talked with a technician, and they said the whole drum must be removed, not a one-man job, and to take the whole thing apart. Now, theres no price for installation. Lets go low ($200.00). Probably more. I cannot get a price nailed down without a visit. Now add those together ($558.00), I could put almost $600.00 into a washer that this could happen to in another 2 years. Wow.We had a washer that lasted us 15 years without any parts. Is there anything that you can do to help me? This is totally outrageous. Please help. Thank you. This was part of my chat to Whirlpool. Whirlpools response was I understand your problem but cannot help you. It is out of warranty. No help, no discount, nothing. I will and have all my friends never to purchase Whirlpool. This is from a so-called American company. Im very disappointed.

I love the way the clothes are clean when I wash them. I also love how well they are rung out when I get them out of the washer to be put into the dryer. The washing time isn’t too long either as compared to other washers I’ve used where it took almost an hour to wash and the clothes didn’t seem as clean.

I purchased a Whirlpool classic range model number rf263LXTS0 on January 2010. We had some hang-ups on the kitchen renovation and were not able to install the appliances until May of 2011.I used the cooktop that evening and was very pleased. I then went to use the oven 2 weeks later and it did not heat up. I asked the contractor to check things out (maybe it was something minor that he could fix). He checked the things that he installed and everything on his end was working fine, so he told me to call Whirlpool.A service technician came out and, within 10 minutes, said that the oven controls were defective.I paid $450.00 for the oven originally. The service technician charged me $136.74 for 10 minutes to tell me that the oven control needed to be replaced (that is the major part of the oven) and that it would cost me $318.41 to replace the part.I called Whirlpool and explained my circumstance and Paula, the supervisor from Tennessee, said that there was nothing she could do. I told her that even if I installed the oven back in January of 2010, the major part of the oven should last more than 1 and 1/2 years.What terrible craftsmanship and crappy customer service. It is sad that customer service cant stand by their product and Whirlpool has to rely on making their money on repairing defectives products. I now have to go out and buy a new oven. I also buy a lot of appliances in my business and I will never buy a Whirlpool again.

The inside glass of the oven door shattered. I have not used the oven for months. Only the the top cooking burners have been used. Its a mystery to me!! I have read complaints where the glass shattered while the oven was in use or being cleaned, but have found none where this happened to a cold oven. The large front burner is too hot. Even on the lowest setting everything burns. You cannot simmer, only boil. The control knobs have (in my opinion) no safety mechanism. I thought that the control knobs on stoves needed to be child proofed, hard for a child to turn on. My last stove you had to push down quite hard then turn to the setting. Not this stove. I have to be so careful when Im cleaning the area around the knobs. The slightest pressure and the knob turns. When I first purchased the stove while cleaning it, I unknowingly turned the knob and the kitchen filled with gas before I realized what had happened. I called Whirlpool thinking something was broken. They sent out a repairman. Nothing was broken. That is the way it is made. Customer Service said they had had no other complaints about the knobs. I find that hard to believe. My toddler grandchild can turn on the stove with ease. Im sure other concerned parents etc. have had this complaint. To sum it up... I will probably never purchase a Whirlpool product again.

In 2013, my husband purchased a Whirlpool Hot Water Heater model #E2F40RD045V 40 gal. from Lowes in Vancouver, WA. On 12/12/15, had to call a plumber, the hot water heater was intermittent hot/cold. He flushed it, checked all power connections and changed the elements. On 3/18/16, NO hot water. Having a 6 year warranty, I called Whirlpool. They gave all kinds of excuses and told me to try a bunch of tests. By the time I got back to call them they were closed. I called them again on Monday 3/21/16 and said nothing worked and it had popped the breaker. They said change the elements. I told them I had just changed the elements 3 months before. I told them it was faulty wiring. They said the top element must be faulty. I gave up at that point and called the plumber. He came right out the next day. I had purchased a Rheem hot water heater to install and asked him to check the Whirlpool hot water heater elements he installed before he removed it. That is when it was discovered that under the insulation around the bottom element it was all scorched from FAULTY wiring. I called Whirlpool again and told them I could send them a picture and they said dont bother and immediately gave me an RA to return the hot water heater to Lowes. I told them I had already purchased another hot water heater and it was not a Whirlpool. I am going to request a refund.

This Cabrio washing machine is really frustrating....... It goes off balance all the time. It does not matter if you have a full load or partial load, I know it has a tendency to go off balance, so I try to put the clothes in evenly. BUT it doesnt matter, it goes off balance. When the washer is downstairs, it gets to be a pain. The lid lock is a pain also. If you forget to put something in the machine, you hit pause button then you have to wait forever until it unlocks, and wait forever to unlock when it goes off balance. When it doesnt go off balance, it washes everything just fine. But if I knew what I know now about it, I would have never bought it....... I would recommend a different washer and check the reviews, which I didnt do. :(

Frontload Sport Duet ht: After just 8 years, bearing out on washing machine. Just had repairman out. Cost more to fix than what I purchased it for. I bought both the washer and dryer, thus the reason for the duet. So now I have a good dryer and lost its mate. I am not going to purchase another one. Very disappointed. I will not be purchasing any more Whirlpool products in the future. Off to the laundromat.

First, I was put on hold by the first female for 44 minutes, and then a second woman finally answered, and said she didnt know why she would send me to her, because she was in the sales department, and she put me on hold for another 25 minutes. I finally had to go, because I had an appointment. When I got home, I called back, and got a man by the name of John, and at least he recommended he could schedule a repairman. The problem I told him is, the inside wall of my refrigerator has 2 cracks on the side, and a crack on the back wall. I dont want a repairman to come, just to tell me he cant put 2 new walls inside of my refrigerator. I could not find an email, so I could email Whirlpool about this problem, and definitely, they were of no help. I bought the refrigerator at Lowes late 2003. I have never, in my life, seen the inside walls of a fridge do this. I spent a lot of money for this, for it to crack on the inside walls. It does not seem like something is right with this.

We have had our Whirlpool oven for 3 years now. They make top of the line products and the oven cooks very well. I have cooked a lot of cakes and cupcakes in my Whirlpool oven. If I had to buy another oven it would be a Whirlpool.

We purchased this refrigerator towards the end of 2008. The entire interior of the refrigerator is imploding. The plastic Whirlpool used to frame the glass shelves is cracking and shards are falling off. There are 3 drawers; one has already fallen because the plastic sliders the drawer moves along has disintegrated. We noticed the small hairline cracks appearing some time ago but never thought they would go to this extreme. Apparently the plastic used cannot stand up to cold temperatures.I contacted Whirlpools chat and was told that the product is out of warranty and I need to place a service call to get new parts. I proceeded to email the CEO of Whirlpool, Mr. Fettig because I dont believe I should have to pay for a service call when its a manufacturing problem. I received a call the day after and was told the same thing; that they are sorry we are experiencing a problem but the warranty only covers the first year. I was told that if there was a problem with the plastic being inferior that they should have cracked in the first year. I responded that the cracks may have been occurring early on in the back of the refrigerator which is the coldest part but were noticeable.Its very frustrating because a refrigerator purchase is expensive and not something that I planned on doing a mere 5 years later. I believe that Whirlpool at the very least could have shown goodwill towards their customers and given at least some discount on the replacement parts or at the very least a certificate with an amount off toward the purchase of a new refrigerator. Its a win-win situation for everyone because the customer is still happy with their Whirlpool refrigerator and/or it guarantees repeat business for Whirlpool. Apparently Whirlpool doesnt care about keeping customers happy and want and/or need repeat business. Its the last Whirlpool I will ever purchase!!!

We bought this refrigerator (Whirlpool Model # WRF9913F1FM00) last August 2016. From day 1, the water coming out from the water dispenser was not cold at all. Same temperature as the tap water. By November, the refrigerator started to get warm. Apparently, the evaporator fan motor had to be changed according to the technician who spent more than an hour on the phone with their technical advisor to diagnose the problem with the refrigerator. After a week, the refrigerator got fixed. Not only did the refrigerator started working again, even the water from the dispenser got finally cold, too. Now four months later, March 2016, the same problem: the fridge started to not get cold again. In addition to that, the ice would not come out from the ice dispenser and water from the water dispenser is not cold again. When my husband checked inside the door, the ice were all clumped together. They looked like they melted. And even the ice in the freezer bin looked the same. And on top of this, the refrigerator was making so much noise. The technician was just here again today.

We had purchased matching Whirlpool Cabrio HE washer and gas dryer. Both appliances were worthless. Same problems as everyone else. Clothes did not come clean. Had to put it on bulky items just to clean the clothes due to lack of water. Funny how all the older machines that actually put water into the machine cleaned clothes. Went through a motherboard (computer) for both the washer and dryer at $250 each. Washer had repairman out at least 12 times over 3 years. Never again would I purchase a Whirlpool. We went to our local appliance dealer and purchased a Speed Queen. These are like the older ones. THEY WORK! They use the correct amount of water and wash your clothes in half the time. 22 minutes per load! You can open the lid while the water is running in and load your clothes. Gee, what a concept. Only company still making them in Wisconsin, United States. Go Wisconsin! They back their product with a 20 year warranty. What?? Who does that anymore? Companies who stand behind their product. We love our new Speed Queen.

We just wanted a black, good looking microwave, so far so good. It been easy to keep clean and cooks food fast. We actually installed it ourselves and it was pretty easy. It hasnt broken down or given us any struggles.

WHIRLPOOL MICROWAVE HAS HAD MAGNETRON GO BAD 3 TIMES IN 1-1/2 YRS! I bought a Whirlpool Microwave Hood Combo Oct 2009. July 2010 the magnetron went in it! December 2010 the magnetron went in it AGAIN! This time we had to pay the labor to have it repaired because it was 2 months outside the warranty period. We did not want to pay because we knew having the same part go twice in one year that something is wrong with it. Whirlpool told us that if it happened a 3rd time that they would most likely replace the appliance for us. Well....July 2011 the magnetron went AGAIN for the 3rd time! Whirlpool told us to take it to a licensed shop to have it diagnosed to prove that it was the same part as the previous two times, fax paperwork from the prior two times, and have the shop call in the diagnosis of the 3rd time. We did all that, and they told us they wouldnt do ANYTHING for us because it was outside of the warranty period! Well they knew that when they told us we had an opportunity to get it replaced! THE SAME PART WENT BAD 3 TIMES IN A 1-1/2 YR PERIOD OF TIME. We trusted that the Whirlpool representatives were being honest with us during those phone conversations. Whirlpool can not explain why representatives would give us hope of a replacement (although each conversation is documented by their login and employee ID number). So not only did I buy a brand new MSRP $619 microwave, I paid to have it repaired the 2nd time, and to have it diagnosed the 3rd time, uninstalled and reinstalled the microwave each time, the inconvenience of not having use of the appliance during each occurance, and the unbearable suffering of calling in to customer service and repeating the story over and over to each representative. My house is brand new (we moved in to it November 2009); we bought ALL our appliances from Whirlpool. All I get for an answer now is sorry. That doesnt help me any financially having to repair and now replace an appliance that has been in use for only 1-1/2 yrs! I have seen $39 microwaves from WalMart last several years, so what is wrong with Whirlpools manufacturing?! Customer Service is unreliable, untrustworthy, non-sympathetic, and insanely frustrating! My question for Whirlpool is...why cant you make a product that lasts better (better quality=longer life=healthier environment and happier customers)? Why cant you stand behind your products better? Dont you care about the impact youre making on us emotionally, financially, and environmentally? The model # is GMH6185XVS0 Serial # is TRY3111264.

I bought a Whirlpool refrigerator (dbl dr) from Home Depot and received it on August 4th. When I went to clean it I found that blood had spilled from a roast and had accumulated all around the inside of the plastic shelf seal. It was impossible to clean. Water just ran inside the seal and diluted the blood. Then, it leaked all over my kitchen. I had a serviceman here for another problem, sent by Whirlpool. He said hed try to get them to replace the shelf. Never heard from him again. I called Whirlpool today. Was told I could buy another shelf. Otherwise, they didnt care. Said it wasnt a functional problem. This is a definite health hazard. Whirlpool used to be wonderful. What happened? I have a dryer, washer, and water tank about to need replacing. Whirlpool wont see a dime from me. (Home Depot, either.) This has become a very bad company. Ive contacted the NY Dist. Attys office. Meanwhile, I have a fridge with a major shelf missing for the holidays and for the foreseeable future.

We purchased both the Cabrio Whirlpool washer and dryer approx. 3 years ago, while still under the manufacturers warranty the lid cracked upper right corner. It was replaced and we were told by the repairman at that time this is becoming a common problem that he himself has seen this exact failure to several of these washers. Whirlpool needs to fix the problem. Shortly after this happened we receive in the mail the information for the extended warranty. Due to having this already happen, I phoned the extended warranty department for Whirlpool and specifically asked if this same thing happens again will it be covered under the extended warranty. My answer Yes.Well it happened again, called extended warranty provided them with a detailed description of what happened, they would send someone to replace, the service gentleman arrived today, called Whirlpool and they denied the claim. So they LIED. I instill honesty in my children and am proud to say I hold honesty as a high value. We were told it was cosmetic, the glass is buckled and the lid has to be held down to engage the lock mechanism of the lid. COSMETIC, this is a SAFETY concern. Where have our American values gone... Whirlpool used to have them back in the day... Shame on you Whirlpool.

Yesterday morning I was in my bedroom when I heard a bang... I went in to the kitchen and looked around and couldnt see anything. Then I saw my cat sitting on the floor and looking up at the microwave... It was then I noticed that the glass on the front was all crazed and making a tinkling sound. Several pieces had fallen on the stove top underneath. I had to call the repair man who said he had never heard of this before. He had to remove the door. I could not use my stove with the danger of glass falling in to food. He had to order a new door and I had to spend $65 then. When he puts the door in, it will be another $200 or more.

We bought a new Whirlpool side by side, model # WRS325FNAM00 in March 2014. In less than 48 hours, the freezer box was condensing and water was leaking on the bottom edge. The condensation got worse and worse. Five service calls later, Whirlpool replaced the freezer door--which took six weeks because it had to be manufactured.After the door was installed--no change. Whirlpool replaced the entire refrigerator in June. Guess what? The new one is doing exactly the same thing in exactly the same place. So far it has not gotten worse. Well see, we have only had it a week. But already the service rep has been out to the house and added the silicone gunk to the box in case there is a tiny air leak. Why would a brand new refrigerator have an air leak in the freezer box?

I just replaced our Whirlpool Accubake Double Wall oven, model RBD305PDS14, because it fried the control panel after being put on self clean. This was the second time this has happened and I have probably only used the self clean feature three times since we purchased the oven. Im not a specialist in defective product design, but having a control panel burn up two out of three times when the self clean is used suggests a significant problem. I refused to pay to have it replaced again and obviously did not replace it with another Whirlpool product or any other brand associated with the company. I see that this problem has a long history dating back quite a few years with Whirlpool doing little or nothing to resolve the issue. (They just deny any knowledge about any defect in the design.) Fool me once, shame on you! Fool me twice shame on me!

Water heater was defective from the factory with a pinched wire between the thermostats. After replacing everything on the heater Whirlpool would not reimburse any parts or labor for the unit... Whirlpool is dead to me now, and forever and I love to tell my story to prospective buyers of their products!!! So far, to date I have cost them about 14 sales of major appliances (and still counting!!!). After reading some reviews… Im (sorry, I omitted the personal insults) in respect of your review guidelines.

The door broke down twice and taking months to repair. We bought the model WMH53520cb in 2017 April and since then we had issues with the door. Even the door is closed the microwave doesn’t turn on. The latest issue happened on Jan 2018 and still not been repaired. Seems like they are waiting for my one year warranty to expire.

I bought front-loader WFW8540FW1 in November 2017 from Lowes. I keep having problems with the washer not turning on. I am waiting for the repairman to come. Had repair done in March, May, and now June. I have gotten new electronics for replacement from Whirlpool each time. Obviously something is defective. Is there a lemon law for washers? Hope so. Never buy Whirlpool Washer again!

I bought the top-of-the-line Whirlpool top-loading washer and havent regretted it for a minute. This machine washes everything from the most delicate to the most bulky and heavy and does an excellent job of it. It saves about 1/3 of the water my rotary agitator washer used. What more could I ask from a washer. Incidentally, also purchased the largest front-loading electric dryer Whirlpool makes and never have to hold a load of wash until the dryer finishes the last load...a real time-saver.

My old 25 yr old Whirlpool died and was shopping for a new one. I saw the Cabrio and was really impressed by the features and large capacity interior. I can say that I thought my clothes were getting clean until I looked closely. I have never been so disappointed with this washer. I wish I had my old one back! Clothes arent clean, they are so twisted when I take them out and theres a horrible smell, like oil burning when it runs. The machine would fill up and when it would start to wash, it wouldnt, it would stop. And a loud humming noise was coming from the back.I shut it off and turned it back on and it wouldnt clear. I had to unplug it and plug it back in to clear it and start over. The bearings are gone now and I was going to have a repairman come and look at it, but now I wont bother! After reading everyones comments this Cabrio is a piece of junk and Im sorry I ever bought it! So now Ill be shopping for a new one tomorrow with an agitator!!! Im not impressed with the HE appliances!!! Ive owned this POS for not quite 6 yrs. Expensive to purchase and I will not recommend Whirlpool to anyone! Its sad that companies today make cheap products!! Built to last... ha!! Well never see those again!!

Whirlpool refrigerator Model #GX5FHDXVY010, freezer on bottom. Ice maker broke within six months of purchase. Made loud noises, would not function to freeze ice. Turned waterline off and now use ice trays like the old days. Shortly thereafter, second unrelated problem started. Drain line started backing up and runs into the bottom of the freezer floor where it freezes into a thin sheet of ice, and then runs onto the kitchen floor. Have had the line cleaned out over and over again. Have been buying fridges for 50 yrs. and have never had this problem. Whirlpool says call a repairman and pay to have it fixed, but it happens over and over again. Whirlpool should come up with a permanent fix and pay to have it fixed. Based on the numerous complaints of this problem, this model needs a recall now.

Whirlpool Cabrio - Clothes come out of the washer wrinkled, twisted and soap stained. I use the exact soap products they recommend in the proper amounts. Bought them in September of 2014. Wish I could return them. Too low of a water level that cannot be adjusted. Not fully rinsing the soap out of the clothes. Washing takes twice as long as with my former 25 year old washer. Dryer is new technology and energy efficient yet wont remove wrinkles from permanent press clothes.Uses hardly any water so clothes must be rinsed at least one or two times to get the soap spots off. Clothes always come out extremely wrinkled. Not all items can be put in the dryer so ironing is back in my life again. Some items come out so twisted and wrinkled that ironing wont even help. Dryer isnt much better at all and shirts and pants always have some wrinkles. Have had to bring some items to the dry cleaners to bring them back to a non wrinkled state. Whatever is saved in water and energy is more than made up by ironing and dry cleaning. The company representatives have sent service people out twice and they both said that the machines are performing as they were intended to. I do smaller washes and wash more often to try to get better results. I dont. Even though it is extra large capacity items such as blankets must be washed more than once as the water does not wet the entire blanket.

When purchasing a new home, the almost new Whirlpool double-door ice-dispensing stainless steel refrigerator came with the kitchen. This beautiful-looking fridge worked well for close to three years, but gave up the ghost shortly after its warranty expired; designed obsolescence perhaps? Problem was, it would have cost almost as much to repair as it would have to purchase a new fridge with a warranty. So, thats what I did, via a local big-box store. I bought a single door floor model, with the Whirlpool ending up as scrap, the whole incident leaving a bad taste in my mouth. If you have your grandmothers old fridge that still runs, keep it!

I hope this review makes it to the president of Whirlpool! My husband and I built our first home and finally moved into it on April 22, 2017. We saved everywhere we could and I did my best to research my appliances. I was so excited to buy a BIG refrigerator for our family of five, (3 are hungry teenagers!) after years of using a smaller side-by-side. We went with the 31.5-cu ft French door/drawer with dual icemakers, model #WRF993FIFM. The original price was $3,599 but we got it on sale for $2,298 at Home Depot. After only 5 months it stopped cooling! I woke up one morning to find a fridge full of spoiled food!! After waiting 3 weeks I had 2 different repairmen come out and have been told that it is un-repairable due to two parts that are needed, one of which is on back order indefinitely. Ive called Whirlpool numerous times and only get the run around and Im sorry mam we cant do anything else. So Im just supposed to be without my refrigerator until who knows when?! The first 2 weeks of this crap we had to live out of Igloo coolers on our back porch. That meant no buying real groceries, only milk and juice and drinks. Thankfully the awesome people at Home Depot brought us a loaner, which is an apartment size fridge, to use while we wait. So now I just have to walk across the house to my garage every time I need something, and I cant buy much food because it wont fit!! Im so disgusted with how Whirlpool is handling this!!! Not only did we buy our fridge but we also went with Whirlpool for our stove, dishwasher and microwave, and we already owned a newer Whirlpool washer and dryer set. We spent thousands of dollars and cant even get them to exchange this piece of junk! Come on Whirlpool, surely you dont treat all your customers this way!? Do the right thing and let us have a replacement!!!

Absolutely terrible product. Have had nothing but problems with it since I got it. After 4 months the pilot started going out every couple of days. Would have to vacuum the filter just to get it to light. They eventually sent me a screen to wrap around the bottom, that would only extend the interval to maybe a week instead of going out every few days. Now tonight it wont even relight! So tomorrow Im buying another heater and throwing this piece of junk out, a waste of $750.00 for two years of headaches. Dont, trust me. Dont buy this garbage of a water heater. And like others I bought it a Lowes, done with both of these stores!

Purchased range 10-26-12. Had 3 service calls first year. 1st time, it started. When service guy came a few months later, same problem. A new igniter was installed. 3rd time, another igniter was installed. My year warranty had run out but still had same problem. Asked for a new range, was rejected. Im afraid if burner is lit, had we try to start oven we are going to have explosion.

Purchased the Gold Series Dishwasher Model No: WDF730PAYM0 Serial No: F14403489 on Dec 2011, started using it from Jan 2012. All is good until June 2014. It started leaking from the bottom, called Whirlpool - the great bad company. Since it is not under warranty they asked to schedule an appointment with their local authorized rip off service company. Technician come on the service day and told me that it is $120.00 for the service call and Labor and parts are extra, first of all $120.00 to come to my house is first rip off, that is the reason Whirlpool on their website do not give any estimates on the service call.After checking the appliance he said main assembly is bad and needs to replace and that will cost more than the original purchase price - what a ripoff. He asked me to contact Whirlpool, they may help since this is the known issue with this model. Called Whirlpool and mentioned and they said it is too old to continue to operate so they cannot help. Ended up trashing the 2.5 year old dishwasher for the new GE dishwasher. Never buy a Whirlpool ever again even on sale. Whirlpool company is not ethical and not ready to help consumer, would love to see them close their operation in America.

If I could give Whirlpool products and their customer service zero stars, I would! We built our beautiful home that was complete in June 2015. Our builder was installing Whirlpool products in the homes he was building at the time. So we decided to accept the microwave, dishwasher and drop in gas range that he offered. We had never had Whirlpool kitchen appliances and no reason to respectfully decline the brand. We bought a french door Whirlpool refrigerator as well so the handles would match our open concept kitchen.In addition to the poor quality overall, the microwave makes a terrible buzzing noise that has been fixed two times thus far. The refrigerator is so loud at times that its difficult to hear the television when sitting in the living room. The dishwasher does not dry the dishes on any setting to include heat dry hours and hours after the cycle is complete. This forces us to hand dry our dishes prior to putting them in the cupboard. The cast-iron grates on the drop in range already look terrible because the enamel is coming off. I clean all the appliances as recommended by Whirlpool and like to keep our home beautiful because it is our place of solace and comfort. As stated prior, our kitchen and living room are open concept so I now have to contend with an eyesore in the middle of our homes hub because Whirlpool considers this manufacturing flaw as cosmetic and wont cover it under warranty.To add insult to injury, these poor quality products are the higher end available from Whirlpool. We plan to wait for the year end warranty to expire and replace the four appliances with a brand that has always offered excellent customer service and has been very reliable and trustworthy for us. As a consumer, I would save yourselves the agony of purchasing any Whirlpool appliances!!!

Whirlpool works great. I need another large shelf space between 2 shelves. The refrigerator has a small one but the large one I prefer.

Cabrio - In Dec 2013: Ran the Clean washer cycle and it would not cut off. I had to shut off manually. Called the company and they sent a technician, who said he fixed it and that everything was good. Fast forward to Feb 2015: Tried cleaning the washer again. When I left the house there were 10 minutes left in the cycle. When I arrived home 7 hrs later, the washer was still running and my hot water heater had cut off. I had to reset via the circuit breaker. This will be my last Whirlpool appliance for a long while.

The silverware comes out all spotty and water stays inside cups and on dishes. I am going to have to replace all my utensils. They are so spotted that they look filthy. Knives, forks, spoons and all serving utensils. I have used this brand new Whirlpool dishwasher from August, 12, 2016 to today Oct. 21, 2016. I am very upset.

I never knew an appliance could be manufactured as poorly as my brand-new, expensive, side-by-side whirlpool refrigerator. Within the first year, the icemaker line malfunction because of a fan problem, causing the line to freeze, break, and leak water everywhere. The ice maker stopped working. Everything on the top shelf In the refrigerator freezes. Everything on the bottom shelf stays warm. The motor is so loud and can be heard of rooms away. It is less than two years old now, and I am sincerely considering buying a new refrigerator altogether.

I just bought a new dishwasher because my 5-year-old one went out, model number DU1145XTPBA. After pulling the old one out, I took the motor out and lo and behold, what did I find but bad bearings. The motor was fine, just the bearings were rusted out and were jamming the motor so that it wouldnt move. The price of a new motor, $149.00. Well thats a bit much for something that only lasts 5 years. I went on eBay and found them for $70 to $170.00. So if you have a problem where your dish wont wash at all but fills up with water, it may be nothing more than cheap bearings in the motor. If I, myself, were this companys CEO i would really consider changing companies that they have making these motors or at least the bearings. Just wanted you to know that this is the only problem I have had with this one and Im going to replace the motor now that I know what it is. Thank you Whirlpool for a day spending repairing and replacing one of your dishwashers. I learned a lot.

We bought this unit (Whirlpool fridge #WRF555SDF201) in November 2016. Was so excited! The fridge looks great, love the French doors, and the freezer. Its the ice maker! It spews crushed ice all over every time it is used. Its like the setting is stuck in-between crushed and cubed. Every time it is used ice goes on floor and I have to clean it up. If a small child uses it they get ice in their face and down their shirts. I have been told from Whirlpool and Lowes that it is in the design and they will not even try to fix it. They will definitely not replace it. Lowes claims they know about the way Whirlpool designs their ice makers and that they mention it to prospective buyers, but I know they did not tell me of this design flaw in the product before we bought it. I now simply have to deal with it. It is less than a year old and I burn with disappointment every time I use the ice maker. I am even more disappointed in the lack of concern for me, the customer. We bought 6 Whirlpool appliances at the same time from Lowes about 6 months ago. It will take awhile but they will NOT be replace with Whirlpool or purchased at Lowes.

We purchased the Cabrio Agi top loading washing machine in 2011 (3 years ago). After 2 years it started leaking from the plastic drum (Bearings?). Luckily we have it in the basement on concrete floor, so there was no damage, just frustration. This was poor purchase on our part. We should have searched for more reviews. The wash time is ridiculous; it is too long, an average of 50 minutes per load. I dont know about how clean the clothes were, I guess they were OK. I didnt notice a smell, or them looking dingy. The Cabrio is a piece of junk if the bearings went out after 2 years?? We just purchased a heavy duty Speed Queen, top loading, agitator washer. My wife loves this, its like the old Maytag we had. They told us they wont be selling these washers after next year. Buy them while you can. The Cabrio is headed to scrap yard.

I would not, at this time, even really give this product 1 star, but that was the lowest rating allowable. We purchased a Whirlpool Gold French Door Refrigerator at Lowes a couple of years ago after our Amana was toasted by a close proximity lightning strike. (It got more than just our frig, but the replacement frig is the only item we have had issues with.) We even got the extended warranty thru Lowes for the unit. Shortly after the extended warranty expired we started having issues with the bottom freezer door icing up. We thought that possibly the grandkids had not shut the freezer. So we cleaned up the ice around the door, but the problem persisted.The ice cream in the freezer was rock solid, to get it out of the container you had to put it in the microwave for a couple of minutes. The items in the frig were also frozen. So we emptied the frig and freezer, unplugged the unit and let it sit for a couple of days with the doors all open. We then plugged it back in and hoped for the best. It seemed to be ok for a couple of days then the ice on the freezer door appeared again. At this point, I contacted Whirlpool to see who was a licensed repair company in our area. I contacted the licensed repair service, explained my issue, they got the model and serial number info and ordered what parts could conceivably be the culprits.The tech came, the unit was frozen up, all the vents in the freezer were showing icing. So he removed the back of the freezer compartment and thawed the unit out. At the same time I mentioned that the ice maker had quit working, he found that the wiring connection was not properly connected and fixed that while he had all the stuff out. After re-assembly he ran all the diagnostic tests Whirlpool lists and found everything passed. Since the boxes of parts had not been opened they could all be returned to stock. So no charge for parts, as he could not find indication that any were needed.So 1 service call at $100 and it appeared that maybe the issue was resolved, not the case. Not even a month later, issue re-occurred. No grandkids had been there, no instance of the freezer possibly left ajar. Another service call, and by the time the tech arrived, since I had unplugged the unit and emptied it again, all the frost/ice was melted. $100 for a service call, tests all came back as nothing indicated as not functioning.So if I dont put too much stuff in the freezer or too much stuff in the frig it will run without freezing up for about a month. Oh and weekly put it into the defrost mode a couple of times. Now it has started making a tic-tic-tic or rat-tat-tat sound to the fun and games. If the noise is non-stop, it only stops when you open the freezer door. Leading me to believe it is a fan. (Correct, I was told by the local Whirlpool licensed repair facility.) I have spent the weekend, again thawing out my unit in hopes that the noise will cease. It is loud enough to be heard at the other end of the house.No such luck, so I spent an unproductive 1-1/2 hours on a call to Whirlpool yesterday. The larger part of the time was on hold waiting to talk with someone, anyone. Due to our unusually high call volume, wait-time is long today. Thank you for your patience. To retain your place in line, do not hang up. Finally, I got a rep named Karen, who sounded like she was almost asleep. She had very little to offer except, Im sorry you are experiencing these problems. I have no record of previous complaints like yours on record for this model of our product.Hello, I found 929 reports of the same issue on Consumer Reports. Oh, you cant believe what you read on the internet was her response to that tidbit. She offered to sell me a Repair Plus 1 Plan for only $359.95. A licensed repair service comes, repairs your unit and the plan gives you ONE YEAR of peace of mind. Lets see... I said... so you are offering me an extended one year warranty? Oh, but it comes with a repair first then one-year peace of mind. Seems that Whirlpool has moved into selling warranty extensions rather than fixing the issues with these Whirlpool Gold French Door refrigerators. With what I have already paid for service calls added to this Repair plus 1 Plan, I would have invested $$$ enough to BUY A NEW FRIG that is not a Whirlpool product.Seems a bit foolish to me. So Whirlpool is not admitting that there is a design or manufacturing problem with these units. Even the ones sold just this year seem to have the same issue. They have not corrected this and it appears they have no intent to do anything about it. She did indicate that they had a known issue with the drain and that a fix was offered for that (a redesigned drain unit could be installed). But since I was not getting ice build up on the bottom of my freezer compartment I did not appear to need the redesigned drain unit. Her evaluation of my issue was that the drain did not appear to be a problem.So after a fruitless call to Whirlpool, oh and they did have my previous emails concerning my issues on file but did not consider my complaints to be part of a known issue, I have the local tech coming back to see if possibly there is something, anything to be done with this refrigerator. So another $100 at least, likely no resolution if the service tests all come up normal again! So when the tech comes, I am going to ask him to contact the service engineer that he is supposed to have the contact info for (per Karen at Whirlpool) and see if he can get any resolution to my issues by using that service engineer.

We purchased the Cabrio washer & dryer with 6th Sense technology in 6/2007. What a mistake it has been. We have had 3 F1 error codes that a repairman has had to come fix all about a year and half apart. It makes crazy loud sounds if it decides to actually spin in the final spin cycle. It normally does not spin. It just always flashes UL for unbalanced load. We are extremely dissatisfied with this set. The dryer heating element has gone out also. We just purchased a new part. Prior to this, we had a hand me down washer & dryer that worked excellent. We regret getting rid of them, and now need to purchase a new washer & dryer. Whirlpool ought to stand behind its products and get this fixed.

Whirlpool Electric Convection Range - We purchased a Whirlpool fridge, range and microwave, I am finally sending my review after another of many frustrations with the AquaLift self cleaning oven. NEVER, NEVER buy one unless you love cleaning your oven. The temperature goes to 160 for 40 minutes, it does nothing to clean your oven. I called the co. we bought it from. The fellow said, Oh you should clean your oven weekly, really there are 2 of us and I use the oven maybe 2-3 times a week without spillovers. When I do have spillovers I use the AquaLift waste of time, then have to spray it down with Affresh Spray the co. I bought the range from recommended, still have to scrub hard to remove built on spills. Save yourself the money and frustration. Buy anything but a range with AquaLift self cleaning.

In March of 2013, I purchased a Whirlpool refrigerator; model number WRF990SLAM00 from Lowes. About two weeks after my manufacturers warranty expired, I called Whirlpool because the refrigerator wasnt working anymore. It took several weeks and the need to call four different repair companies before we finally had one that was willing and able to come attempt to repair the refrigerator. They came out, changed a few parts and left. Several weeks later, the refrigerator quit again. This time, when I called whirlpool (about June 2014), I was able to convince them to give me an extended warranty. They told me that the warranty would expire in December, and that all the work and service would be covered up to that date. This was fortunate because that repair, parts alone, was near a thousand dollars. Of course, the repair company couldnt make these repairs in my kitchen, so they had to remove the refrigerator and take it to their shop for several days. By this point, we had lost two refrigerators full of food. In mid-November 2014, the refrigerator quit again. We lost another refrigerator full of food. We called Whirlpool and the repair company again, and the repair was scheduled. I have six children and we spent Thanksgiving without a refrigerator in our home. The repair shop kept the refrigerator for several days after they fixed it to make sure it wouldnt leak coolant, because by this time, they had figured out that there were several pin hole sized leaks in the coolant line. It didnt leak. They had it for about four weeks total before they brought it back to us. By the next morning after having the refrigerator plugged in for several hours in our kitchen, the temp was at 65 degrees in the refrigerator and 60 in the freezer. I called the repair company again and whirlpool. The repair company has come to the conclusion that there must be a leak in the coolant line in the walls of the refrigerator and it is deemed unrepairable. They called the whirlpool tech line and the tech people told them to come back to our house and read the pressures the next day. They came out, read the pressures, determined that coolant had leaked out and told the tech department it was not repairable. The tech department told them to go through the entire cooling system again. This is something they have done several times. Today, they brought the refrigerator back after going through the entire cooling system, yet again. Its still not working. As I type this, my refrigerator is at a balmy 55 degrees. The repair company and I have both, on numerous occasions requested a replacement refrigerator. This was a very high end purchase for us. The original cost of the refrigerator was around $3,000. I have lost around $1500 worth of food, which Ive also requested on numerous occasions for Whirlpool to reimburse and they refuse. Whirlpool refuses to replace the refrigerator. Today, I found out that, by mistake, they gave me a one year extended warranty instead of six months. They said that it does not expire until June 19, 2015. Even with this information, they told me that the best offer that they will give me is IF I am willing to EXCHANGE my lemon that is in my kitchen right now, they will SELL me a replacement refrigerator at a discount. They say that the terms of the extended warranty are different than terms of a manufacturers warranty.This is unacceptable. I am currently out several thousand dollars for an over sized filtered water dispenser in my kitchen. Throughout 2014, we spent somewhere between three and four months without a working refrigerator in our home. As of right now, I havent had a working refrigerator for about six weeks and through Thanksgiving, Christmas, and New Years. I bought the refrigerator because I thought it would act like a refrigerator and not a paper weight. An Implied Warranty of Merchantability has no expiration date. It requires that the goods be fit for the ordinary purposes for which they are to be used. This refrigerator is not fit to be used.Id also like to mention that during the times that Ive spoken with Whirlpool on the phone, they have told me that they would replace the refrigerator if the repair company deemed it unrepairable. Typically when I call whirlpool, I am on hold for fifteen to thirty minutes before I get to a representative. Today, I was on hold for forty minutes before my call was disconnected. This has happened numerous times. Ive also had representatives disconnect the call several times when they were transferring me to another department, or putting me on hold. I estimate that I have spent at least forty hours on the phone with the customer service department for whirlpool in the last several months. And even, with all that, I have not had a dependable refrigerator for eight months. I need this resolved and I dont feel that it is fair for me to be financially punished because of the lemon that Ive already purchased from Whirlpool.

Stay away from all Whirlpool products. The appliances are terrible (broke twice for different reasons within 14 months of purchase). Customer service wait times are over 90 mins and the technicians take over 3 weeks to get to the house and they dont fix it, they order the part and that takes another 3 weeks for it to arrive and the technician comes back. We bought an extended warranty and when the fridge broke a second time, they canceled the warranty and said they had the right to cancel it as it was in the contract. Terrible, terrible company. I work in the service industry and I am in shock that this company can get away with treating customers like they have.

We purchased a Whirlpool Estate Range in 2008, with an extended warranty. We have only moved this range out 2 times since it was installed and the last time was over 2 years ago. This range worked beautifully, no issues whatsoever. Until... tonight, the oven & one burner were being used when suddenly the range started arcing, which blew a hole through the back panel on the stove where the cord hooks to it. It continued to arc and quickly fill the kitchen with black smoke until we could reach the breaker box. The Whirlpool repairman wants to charge $88 dollars just to tell us WHY it happened. After 2 years of sitting in the same spot, why? I dont want the stove repaired, I want it out of my house! I will not take the chance that this will happen again when we are not home. When asked if this was an issue with their product, the repairman answered, I have never heard of anything like this before. After reading these reviews: Such a Liar! I wouldnt believe anything Whirlpool, or their representatives told me about their products now. I just want their crap out of my house and I will never spend another one of my hard-earned dollars with them again. Too many other choices out there. I just want other buyers to Beware of Whirlpool.

I bought this washer because we are a family of 6 that washed a lot of laundry. I bought the extended warranty from Lowes but not sure if this thing can even be fixed. The guy has been out twice. Replaced the control panel. I cannot wash more than 3 towels or it comes unbalanced and goes crazy. I need this fixed. I am so irritated. A recall needs to happen.

Fridge: no ice cubes. Water dripping from the door. Base of one door damaged. After 4 WHIRLPOOL repair services visits, ice cubes OK. Dishwasher: 40% of the time, kitchen floor damped with dirty smelly sticky water. Were first told: Its the product; next: Its the way you arrange dishes; next: The filter is not completely clean. And we are waiting on the 4th visit from the Whirlpool service. We have owned at least 7 dishwashers so far, this is just unbelievable! Poor poor poor performance, with dishes covered with dirty film once in a while. And you never know when the dishwasher will decide to misbehave...Stove: White ceramic stove one day broke with a sauce pan cooking on top of it... Microwave and stove and oven: they beep and beep and beep, to tell you you are increasing the heat (one beep every time you touch), to remind you infinitely the food is ready, etc. And there is NO way these contacts can be disconnected. Now imagine oven on plus 2 saucepans cooking on the stove for which you have to increase/decrease temp. plus the dishwasher finishing, all at once, every day. How much beeping it makes after a long day at work.

Purchased Whirlpool dishwasher and range approximately 16 months ago. Dishwasher must stop in middle of rinse cycle because the dishes always feel filmy and there is an inch or two of water in bottom. Must be bailed out by hand. Piece of garbage. Called Whirlpool and they can get us a service man from 8-4 (who waits an entire day these days) on New Years Eve. Next appointment is following week to examine and will fix (if it is their fault and for a fee). The last two dishwashers I purchased lasted 10 and 7 years respectively. Stay away if you dont want bad equipment, uncooperative service, and aggravation. Range I bought was OK but the oven temperature is always off 10-15 degrees from what it says it is. I honestly wanted to buy American but I feel cheated. Next time Ill try Samsung and see if they give a damn.

Brought a five burner Whirlpool range on June 9, 2018. On Christmas Eve the door fell off and I had a house of 20 guest. Couldn’t cook at all, and cook Christmas either. Call them immediately on December 26, 2018. They set up a schedule for the following week on Monday. The man showed up. Could not believe how this could happen is that he had ordered me a whole new. Dealer said it will be back on Thursday or Friday that week. The serviceman still hasn’t called and it’s Friday. Called the serviceman no answer so here I go another week or two with no oven. The oven door fell when I opened it to take food out and fell in my legs. Have a nice black and blue. Maybe I should think of suing them instead of getting it fixed.

I purchased the machine December of 2010 from Lowes along with the matching dryer. I also purchased an extended warranty. A year ago July the lid on the washer broke at the hinges. I contacted the warranty provider and was told that the repair would not be covered under warranty and the damage was operator error. I purchased a new lid for approx. $250. One year later the replacement lid broke in the same location. I have tried to get a response from Whirlpool no response. I contacted Parts Select and inquired about changes that should have been made to correct the lids. He was not aware of any changes but did advise that the part had a new number which he indicated probably meant a design change. I ordered a new lid just under $250. New machines have a metal frame around the glass instead of the plastic frame which keeps failing. The springs that hold the lid in the upright position are so stiff I can hardly move them by hand. I am very disappointed in Whirlpool quality and consumer support. I will not purchase any more Whirlpool products.

Whirlpool Cabrio - good consumer rating. Ive had it for 2 years. It does not clean well and the clothes does not smell clean even though I often clean the washer and leave the top open when Im not using it. Ive also had it service 3 times because the rotator keeps going off and makes a lot of noise. I bought an LG dishwasher for $1300 and it lasted 7 months and completely broke down less than a year and had to be replaced. After I bought a $400 Whirlpool. It does the same job and Ive had it for 2 years without any repairs.

I bought my glass top stainless electric Whirlpool range in April of 2019. It worked great until December 2019. Four days before Christmas my daughter was home alone and using the oven to heat up dinner. She smelled a terrible smell and there was a ton of electrical blue smoke. She called me at work and I told her to turn it off. My husband came home as I was talking to her and pulled out the stove. The place where the stove meets to cord had burst into flames. The wires in the cord were so badly damaged they were all exposed and singed. Our house could have caught fire! The whirlpool company will not stand by their product. They blamed it on the team at Lowe’s who installed the range...Lowe’s has been nothing but confusing and frustrating to deal with! I can’t believe how we’ve been treated. Do not buy whirlpool! These stoves are dangerous!

I have a smaller/apartment size fridge. As a 1 person household it is a perfect fit. Works well & wasnt expensive. I am a Foodie, having it so nothing is too warm/cold, all the temps are equal, is a big deal. And in 10 years no breakdowns.

Whirlpool Cabrio Platinum WTW8800 model - In the words of the service technician who came out finally to service the machine. This machine is a piece of crap that should be recalled from the market. It is a low level-water unit that has no agitator ability in it and does not provide enough water to even slightly clean clothes. Everything must be sorted into the smallest loads possible and even then the clothes dont clean because they beehive into a ball and do not agitate. Technician says the machine cannot be fixed and simply recommends it be trashed (it is 1 1/2 years old). Technician recommends going back to front loaders where at least the clothes agitate. Called Whirlpool for help and was told all system are down...duhhhh. Call back in an hour and Good Luck.

I bought a French door, counter depth, Whirlpool refrigerator model GIOFSAXVY05 in 2011. It leaks water under the front of the freezer on to my cherry wood floor. This has caused much damage to my new house and floor. It is noisy, runs a lot, but its the leaking that has me most disgusted. I wish I would have known about this defect before purchase and ruining my floor.

I have gallon Whirlpool hot water heater. After 2 1/2 years, the heater started indicating upper sensor failure. I have had servicemen out here every 3-4 weeks since June. I have replaced gas valves, a new sensor and a new gas meter. I have made several calls to Whirlpool, but cant keep this hot water heater going. I am going to have to find a new heater.

Purchased this oven on 9/12 from Sears, did not purchase an extended warranty and didnt think it was necessary. Im a 64 year old widow and only use the oven on holidays, to date Ive used the over 5 times. With Easter coming, I decided to clean the oven. Followed the instructions, the door locked and the oven died. Im totally disappointed, now it would cost over 100.00 to repair, money I cannot afford. Called Sears and all I was told over and over again that they can send a repaid person and I would have to pay. I was also told that I should have purchased a Kenmore and I wouldnt have had a problem and finally I was told that they couldnt fix it and referred me to whirlpool customer service, who also told me it would cost over 100.00. A 19 month oven should not have died. It should have cleaned the oven and continue to work for many more years. Again, Im upset, angry and disappointed with sears & whirlpool. And dont know what to do. Does anyone else have this problem with the oven, is there a recall?

Whirlpool gold series bottom freezer unit - We have had numerous problems with this refrigerator. We have had several repairs done on it and have still not solved the problem. The defroster does not work right and we have to unplug it so it will unthaw, then the refrigerator gets cold again. The freezer when it is acting up freezes food and ice cream so hard it is inedible. We have just purchased a different refrigerator. This Whirlpool model has also been discontinued from what I can find. No doubt because of a design flaw. Why are they not responsible for this? We bought this appliance in good faith.

Originally installed early 2007, the very expensive unit went crazy after about 14 months, with random beeping noises, and non-response to keyboard entry. Sometimes unplugging the unit worked. When unplugging no longer worked, the unit was repaired by replacing the keyboard logic boards only to fail again the same way.about a year later. It appeared the heat or steam from the cooktop below the microwave was causing the failures, so we became careful to ensure the fan was on. Last week, after boiling some water, the unit failed again, with error code F2H2, the keyboard error. Didnt Whirlpool expect the microwave to survive heat or steam from the stove/cooktop below? Overall, the unit is great when it works. Unfortunately due to the large size of the 2 cu ft unit, only an identical unit will fit. Im skeptical of replacing my broken unit with another Whirlpool Velos unless this keyboard problem has been fixed in new units. Anybody know if Whirlpool has fixed this problem?

Just got new side by side to replace old one. Motor runs every 30 minutes. Stays cold and makes ice but Im concerned about noise. Called Whirlpool and was told to record noise and show to Home Depot where it was purchased. No help from either place. Need to call warranty company. Funny thing it arrived with pieces of some sort of shrub in drawers. I guess this is new and improved and energy saving like newer washer that takes 45 minutes to wash a load.

We purchased this washer and dryer new in 2011. Have repaired door to washer twice. New doors total cost $500.00 each time. Now it is cracked yet again and the dryer door has to be adjusted. The temp does not work right. Have to do minimum of 2 cycles for drying. Very unhappy. We may as well buy a new set of another make. Tired of the expensive repairs.

Had this model (WMH73521CS-6) installed as part of kitchen remodel. After 8 months, microwave is failing, indicating door needs to be opened, then closed to operate. This does not fix the issue or reset the condition. AND, there is no way to reset the microwave electronics, not even power cycling (unplugging and replugging from/to electrical outlet).

We purchased a new Cabrio top loading washer in June of 2011 to replace a Maytag Neptune (thinking at the time that wed gone as low as possible). We didnt abuse the machine. In fact, because it had a tempered glass lid (in a plastic frame), we were careful with the lid on the machine. It broke during a wash cycle. Because its heavy, the lid has spring supports on both sides; these are stronger than the plastic frame and over time the frame will break, rendering the machine inoperable. The discounted price for a new lid is over $200, and Maytag (I mean Whirlpool) tells us that it lasted through the 365 day warranty, so the bill is on us. It may be green when it works, but taking 18 month appliances to the landfill is not very green. And others on the web report say that the lid only lasts a year or so. The ratings scale needs to have negative values. Id give this appliance a -5.

We purchased a Cabrio top loading washer WTW6400SW2 and 2 Cabrio Dryers WGD6200SW1 (one for our cabin) in 2007. Since day one the washer tied clothes in knots, never cleaned the clothes properly, and went out of balance several times each load. We purchased from Best Buy who did their best to service the dryer (black, rusted vents replaced inside dryer). But as for the washing machine, we were told there was nothing they could do. The repairmen stated Whirlpool was aware of this issue and doing nothing. When I called Whirlpool, they said no repairs were logged for the washer. No, of course not. The repairmen said there was nothing they could do! This went on and on until our machines went out of warranty. Now Whirlpool happily tells us with glee in their voice that its out of warranty and there is nothing they can do. They know there is nothing they can do. The design is faulty! The line needs to be pulled out of manufacturing! Whirlpool did say they would log a customer complaint on the design. Right. Im sure they dont have any of those yet. Whirlpool is defrauding the consumer with products they know are defective. Please people, do not purchase any Whirlpool products. Put them out of business where they belong.

Purchased gas water heater from Lowes in 2012. Had no problems until July 2018. Its under warranty but have had to replace the control valve completely and the burner 5 times and it still is not fixed. Dont waste your money. Buy something else.

Do not buy a Whirlpool refrigerator. This is the 3rd time I have to call in repair for the ice maker in 4 years. Water poured out on my floor for the 3rd time ruining my floors. Called Whirlpool and said there is nothing they can do to help me. They don’t care about their Customers! I could have bought a new one by now based on repair costs. They don’t back their products. I’m really annoyed now!

Have owned my Whirlpool washer model# LSR 701 0PQ1 two years and had no problems with it before today... The washer was used once a week since I purchased it and only myself use it. There is only myself and my son and our loads are always small. Well today I put a load in and went to finish my other housework and when I went to check on the load, there was a weird smell in my laundry room. As I approach the washer to put softener in the rinse I saw a flash behind on the left hand side of the control panel where the size of load and water temperature selection is. I unplugged the washer and put the fire out. Have never had anything happen like this before with this brand. I already know I have to buy another washer but am scared to get another Whirlpool.

In 2015 door of top loading washer (Whirlpool Cabrio Washer) needed total replacement. Lucky I had an extended warranty. 2018 March, extended warranty expired and now have the exact same problem. Pretty crummy product if major part like a door has to be replaced every 3-4 years. We do not wash large items like blankets/quilts in this machine. That goes to a laundromat where there are oversized machines or to a dry cleaner. So the only reason for this breakage is a default in the lid assembly. There is only one phone number for customer service, repair, parts etc. Put in my service call and filed a complaint at same time hoping for at least a small discount. Ha! $100 plus tax for service call- part price ranges from $150-230 plus tax. Whirlpool could tell me the part exists but would not say how long it takes to get it! Do NOT buy Whirlpool washer with top load lid that has glass window. Big problem is that Whirlpool now has Jenn-Air, KitchenAid, Maytag and Amana all under their umbrella.

Whirpool has its main washers, then the off brand of Whirlpool. After using the washer after a few months the balance starts to get off balance. Trying to find parts and get them put in is easy, hard part is replacing them after they wear off after use a few months.

I purchased my Whirlpool Cabrio Washer (WWT5640xw0) at Lowes in East Orlando in 2009. It has worked without issue (other than a slight odor) from then until today, 5-1-12. It has now refused to agitate or spin any clothing, it emits a slight burning smell from the basket, and the basket, when it does decide to spin, spins about as fast as a merry-go-round, banging into the sides of the washer (causing the metal on the sides to bulge out every time it strikes them). It is self-destructing.I called Whirlpool, and they simply refused to address any questions, once I told them that I did not have an extended service plan and that my unit was older than 12 months. I informed them that I refused to pay for an ESP, because I refuse to pay additional monies in order for the product to perform as advertised. They were rude. I said bad words. The call ended.$600 was gone. And I now have to run out and buy another washer, and I can promise you it will not be a Whirlpool. I am a local law enforcement officer. I would love to speak with an attorney about this if a class action suit is pending. I am beyond pissed. My moms chartreuse-colored Maytag still works after almost 30 years of service to our family. It required a new drive belt at somewhere around year 17. The belt cost $45.The Whirlpool CS rep informed me in a surprisingly snarky fashion that it would probably cost over $360 for the total cost of repair and that the only way to know exactly how much is to schedule a service call. I was also told that I would be on the hook for $100 for the service call even if I declined the repair.

We decided to upgrade to the Whirlpool Cabrio Elite set after 20 years of having the same washer and dryer. Yes, they were still working after 20 years, but we wanted the bigger and better and shinier appliances when we bought our new house. The dryer is fine. Dries a load in 38 minutes. The washer is a regular POS that never should have been put on the market. The best thing about this washer is that it has a transparent lid that allows you to watch your laundry getting dirtier as it washes.Its less than a year old so I havent had the problems with the bearings and such yet, but as far as cleaning, it DOES NOT DO THE JOB! My blacks have white residue on them EVERY SINGLE time I wash them. I end up washing/rinsing/rinsing my darks which definitely defeats the save water function. A regular load takes an hour to wash, and then another hour to rewash, which definitely isnt time saving. My whites are grey and often come out with the same dirt on them as they had going in. Im talking about dirt that you can scrape off with your fingernail, which tells me that they arent even getting wet, nevermind washed.The large capacity is a myth, since-- as per instructions--you can only line the dirty clothes around the centre hub without covering the little silver bump in the centre, or else the clothes wont come clean. This wastes a large amount of capacity. In a nutshell, your darks will come out dirtier, your whites will come out dingier, you waste more water from rewashing, you waste more time and electricity due to long wash cycle and rewashing. I will never buy another Whirlpool ANYTHING again.

We bought a Whirlpool Dishwasher for a vacation home thinking it was a good brand. It was not a low end model. After two years of infrequent summer use it would start and then not complete a cycle. Looking on the internet I learned the control panel was known to be faulty. An appliance repair person also confirmed that the control panel was known to be faulty. Why are they allowed to sale defective appliances? I also feel Lowes Hardware is not without blame for unloading faulty equipment on unsuspecting consumers. What recourses do consumers have? I cannot afford another dishwasher after purchasing an appliance expected to last for years.

I am a single parent. So I was very excited when I had saved enough to purchase a new washer and dryer. I purchased Whirlpool because I had been told that was a good brand. From the beginning, I was having issues with the washer (Whirlpool Front Loader model #WFW8300SW04). It wouldnt start or it would not spin, or it would just lock and not be able to get it open. I had purchased a warranty. So I called to have it serviced. The tech came and told me that I needed to have my floor leveled under the washer. I hired someone to concrete under my washer and dryer. Again the washer still did the same thing. I used the warranty again. The second tech told me that I needed to have my electrical outlet changed. I again hired someone to change the outlet. Yet still the machine didnt work. I then hired a tech to come out and was told the mother board needed to be replaced. Had that done. The machine worked for a short time with no issues. But yet again it wont start, or wont spin, or it locks and you cant get it opened. I contacted Whirlpool and their answer to the problem was they would be glad to set up an appointment to send out one of their techs (at my expense). I have hired another tech and being told that the mother board once again needs to be replaced. I am so disappointed with Whirlpool and their service. I dont understand why they won’t stand behind their products. I will (when able) purchase another washer, but it most definitely will NOT be Whirlpool. Anyone else having issues with the same model? Would like to hear.

This Maytag dishwasher is awful. The parent company is Whirlpool and their customer service is as bad as their products. I bought this dishwasher and less than a week later the pump isnt working and stagnant water is sitting in the machine. It took Whirlpool 3 weeks to replace the machine and they sent over another defective machine. This time it lasted less than 2 days. The Whirlpool customer reps are rude and vindictive and antagonize the customer with their lack of service. Called corporate office with no help from Cust. Service and was told to leave a message with the operator and await a callback. With this fiasco I wouldnt buy another Whirlpool or Maytag product again. BTW. Im still awaiting my callback from the corporate office... Im not holding my breath. I called the company that I bought the dishwasher from to see if they can help me unload this machine and get a different brand...

The machine pass all the cycles but the clothes are only very wet and still dirty.

Ive got a brand new house, with brand new appliances by Whirlpool. Within less than 6 months, my dishwasher, Model no. DU1015XTXB0 Serial no. F00702058, had its electronic board gone bad. Instead of replacing the dishwasher, Whirlpool replaced the part. Not even one year later the same part went bad. Now, the dishwasher is not even 18 months old and it will cost $255.00 to repair. It is just the two of us in our home and I bought Cascade packets 20ct x 5 at Sams. Im not even done with the packets, so I know 100% that we have run the dishwasher just 70 cycles in 18 months.

Im so disappointed with this product. Its only a couple of years old, which seems fairly new as my old washer was over 20 years old when I finally got rid of it because of the noise it was making! First, the Cabrio stopped draining and spinning, even though the display showed that the cycle was done. Phoned Whirlpool, and the best they could do was send out a repairman - at our cost, of course! We refused, and kept using the machine - put it on for an extra drain and spin. Then, it stopped working completely! My husband hauled it out to a repair shop and was told it needs a new motherboard at a cost of $400 plus labor! This was an expensive washing machine, and I feel Whirlpool should offer its customers better service! I guess we need to buy a new machine - definitely not Whirlpool!!

I have a roughly 2-year-old 30 Whirlpool electric range that has just got out of warranty 4 or 5 months ago. It has been a great stove up until the last couple of months. We have had 4 incidents where the burner would shoot up to high on its own even with the knob down at medium or low. 4 times in the last month, it has come close to catching fire while we were cooking. I have contacted Whirlpool about this issue and have yet to get a response.

In 2099, I purchased a Whirlpool Gold from Lowes. It has never cleaned my dishes, especially the pots and pans. My dishes also have a powder coating on them after various cleaning cycles that I have tried. I have tried every detergent available.The repairman suggested a detergent, which I already tried. He told me that the dishwasher uses only 1.9 gallons of water in total. That confirmed what I thought the problem was, not enough water! It is a design problem that cannot be fixed. I have bought Whirlpool for years but not in the future.

Just wondered if anyone else has had a problem with the paint bubbling up and peeling off their washer and/or dryer. My washer and dryer are in my laundry room off the kitchen with a heat and air vent in the room and I dont understand why my paint is doing this. They are about 5 years old and have always been in this room, never in a garage or basement. My dryer was rusting on the outside about 3 years ago and even though I bought the extended warranty, Whirlpool said it was only cosmetic and they wouldnt do anything about it. I bought them at Lowes and they were good enough to give me a new one to replace it. Both of the machines now have the paint bubbling up and peeling off and there is nothing that can be done. Anybody else have this problem and if so what can be done to repair the paint? This is my 3rd set of Whirlpool washer and dryers over the past 44 years and I will purchase another brand next time.

I brought a water heater from Lowes in 2011 and I had a 6 year warranty on it which will end November 2017. Well now the water heater is leaking and they wont replace it because of the location of the water heater and they saying I need to get a direct water heater. Well what is the use of having a warranty if I cant get another water heater. I will never buy another water heater from Whirlpool! I cannot afford to get a direct water heater.

I am not satisfied with your customer service, as my microwave is not working from last 4 or 5 months but no one cares for it. I did complain again and again but your engineers do not have the skill to solve customers problem, then why you say that you are a number 1 company in the world. From my point of view if someone will ask me for you to provide service, I will never recommend you.

We bought our house in December 2010 and the water heater (fg1f4034t3NOV) just started to give me fits. I had the same pilot light problems everyone else encountered. The person at the 877-251-1679 number gave me a good tip and that may have fixed the problem in the short-term. They told me theres a screen for venting on the bottom of the unit and to use a bottle brush after turning off the unit to clean the screen. I did this yesterday and the pilot light has stayed lit. I called the toll-free number and was told the water heater was out of warranty, but they could send me the part to fix the heater at half-price. I ordered it and they waived ground shipping. I hope to have the situation fixed soon. I’m very pleased with the level of service.

I had owned another Whirlpool Washer before, which died. I purchased this one. It was noisy and unreliable. Whereas the previous one lasted for 10 years, this one stopped working in less than 6. I went out and replaced it with a GE instead.

Bought new Whirlpool duet washer 4.0 couple years ago. Started making load noise. Started checking and its the rear bearing and sounds of it will cost more to replace than to buy a new one. Found this page and after reading review after review, I will not spend a dime to fix the junk product from Whirlpool. Going to put in the dumpster and never buy another Whirlpool product. I have never seen so many complaints about a product and many being the same bearing problem. Where is our recall process? Its ok to rip off people over and over with no consequence. And why do large chains keep their product? Guess theyre in on the rip off.

I had my washing machine for about 10 days before it stopped working. I did about 4 loads of laundry. We have had 3 repair people come check it out, all referred by Whirlpool. They each had a different theory on why it wasnt working properly. Im now waiting for parts to be delivered and then service to be scheduled. When I contacted customer service, I was told (after waiting on hold for about 1 hour) that it was customer misuse. Ahem, first I heard that, and I think I know how to use a washing machine. I asked to speak with a supervisor. More waiting. Tina (#**) told me she will contact the service company about the parts. I told her to please conference me in on the call because I want to hear the outcome (and I dont want to wait another 1+ hour to reach customer service again). She put me on hold and then disconnected me! Really, all this time and 3 service people... Would be cheaper to just replace the machine altogether. What a headache!

I purchased a brand new 2019 Whirlpool side by side refrigerator in October of 2019 for my new house. Yes, that was 2.5 years ago. HOWEVER, I live alone and hardly ever use the ice dispenser. Maybe, it was used 20 times in 2 years. The ice dispenser just stopped working and today I notice the refrigerator is not even making ice! What a piece of garbage!

The Whirlpool Cabrio washing machine it’s the best washing machine I’ve owned. Water temperatures are right on, has an express wash 38 mins for lightly soiled clothes, plus the normal, delicate, heavy, bulky, 2nd rinse, if you need it. My wife loves it because it’s very Gentle on her personal items. Energy saver AND BEST OF ALL, IT REALLY CLEANS THE CLOTHES.

This French Door refrigerator looked beautiful. There are only two of us in the home. We purchased it at the end of 2014 and it just keeps getting worse. The front of each shelving has cracked. They look like they are dried out plastic the way it cracks. The drawer tracks have seem to keep crumbling pieces off. This is not a cheap refrigerator by no means, this is the first time buying Whirlpool, and I believe the last time.

I liked Whirlpool brand. I was excited about the convection option and the warming burner. Plus it was on sale. I really like the AquaLift self-cleaning option but guess what? It does not work well. It is very frustrating!!! I would not recommend buying a Whirlpool oven/range. Low quality construction, features that work poorly, and poor online reviews. Another deal breaker would be poor customer service and repair service. Over, the Whirlpool oven/range is fair. The electric glass top does a good job cooking but keeping the glass top clean is nearly impossible. The oven does a good job baking BUT, the AquaLift self-cleaning does not work. I would recommend that consumers pass on the Whirlpool.

I bought my Whirlpool water heater from Lowe’s in 2010 and now 2 years later, the pilot light keeps going out. When I tried to buy replacement parts from Lowe’s, they stock parts for other brands but no parts for the brand they sell. The water heater is junk and Lowe’s is no help. I will not buy from Lowe’s again.

We bought a Whirlpool dishwasher when we learned that my daughter and two children would be living with us for an extended time. We bought it a couple of months before they came. During that time I used it maybe four or five times as there are only two of us and didnt need to use it. Since they arrived in early June, the dishwasher malfunctioned almost immediately. Talking with their representative was useless and frustrating. The only words she seemed to know were circuit breaker. That is where the conversation started and ended despite my assurances that it had nothing to do with a circuit breaker. We wrangled round and round to no avail. This company used to be an American standard. Now it is a class A maker of junk.

I have a Whirlpool fridge model G165ARXXF05 for over 3 years. This is the second time I have had to replace the motor on the ice maker. In calling Whirlpool for help in the matter I only got a decline from them... I would never buy a Whirlpool product again.