I purchased a Whirlpool refrigerator in Aug 2012 model G16FARXXF05 and in July 2016 the compressor died. I researched refrigerators before purchasing and was told by every store I visited that Whirlpool was probably the best and with the least problems. Unfortunately, for me that was not the case. I guess anyone can get a lemon!!!

In 2002, I purchased an EE3Z50RD055V 50 gal. Whirlpool hot water heater. Recently several solder joints on the computer module became unsoldered so I cleaned the joints and resoldered them. But several months later another joint became unsoldered so I thought Id just purchase a new module. I called 1-877-817-6750, explained the problem to the young lady. She informed me that they would ship me a new one overnight. I asked her how much this would cost and she told me there would be no charge as it had a lifetime warranty. SURPRISE! Thats what I call customer service! A few years ago, I purchased a Whirlpool Duet front load washer and dryer. Now Im twice as glad that I did. My wife and I LOVE the Duet.

Pathetic pathetic service!!! Unsatisfactory service!!! First of all, I would like to tell everyone who ever reads this, that please please please never ever use any Whirlpool products, as their service sucks, their response sucks too, and zero co-operation from their people, which will make you regret to have used their products in future. Please note I registered a complaint on the whirlpool no. **.The complaint was that the washing machine used by us had issues, the power button/ on & off button had come out, and this was clearly stated while registering the complaint. I get a call from Mr. ** (Representative of shree enterprises bibwewadi, pune) and the power button issue was well informed to him as well over the phone by me. He arrived to our place without any new material, he sees the machine and interchanges the buttons, i.e. the broken power button is replaced by other button from my machine which was less used compared to the power button. I had to pay a sum of rs. 400/- for the pathetic service I received from your end.I expect a response from your side within next 4 hours, or I might have to escalate this issue!!! (Please note Whirlpool team that I had submitted the same on your website yesterday, yet I have not received any response from your side). (Whirlpool rating- 0 out of 100). Thanks. (And whoever reads this, please tell me where else can I post this review of mine so that I shall alert everyone that how bad whirlpool service is)...

Model #RF262LXSQ Serial #RT2031953 - I purchased this appliance from Lowes approximately 6 years ago. Last week, I was heating soup and about 5 minutes after I placed the pot on the stove on medium, I heard a large pop and then several cracking noises. When I entered my kitchen, I found the burner flaming red, and when I tried to remove the pot, it was stuck. I immediately turned the burner off and after a few minutes, when it began to cool, was able to remove the pot. What I found was the glass top had melted and blistered and was cracked from front to the back of the stove. Although Lowes was not able to help me, they suggested that I contact you as they had never heard of this happening before. Not only am I dissatisfied that a stove should last many years past this purchase, I am inconvenienced until another stove can be delivered. I believe this to be a factory malfunction of the stove and request a credit for my purchase.

I absolutely hate my Whirlpool refrigerator! The first day I had it, the cover to the deli drawer fell off and cracked because it wouldnt stay on. I called the company and they sent me a new one but it immediately fell off and broke also. It is just a terrible design. The plastic slots dont fit correctly and it just doesnt stay on.Then, a few months after owning the fridge, I notice rust spots on the bottom drawer. I called the company and a rep told me to buy dishwasher cleaner and a magic eraser and use that to scrub the rust off. She insisted that it must be near humidity. I explained that my GE stove and dishwasher, along with other stainless steel in my kitchen have never rusted. The Whirlpool company provided no help whatsoever and does not back up their warranty. I would never purchase another Whirlpool appliance after this experience. Now I am stuck with a fridge that has rust stains and a broken door.

If it were not for the fact that this refrigerator has a defect that Whirlpool has recognized and is replacing the unit for, I would give the unit 5 stars in all areas. I would buy another Whirlpool due largely to the companys willingness to recognize a problem and promptly take corrective action.

I have the Whirlpool Gold microwave model GMH3204XVQ-1 manufactured in May of 2010. The plastic around the lower door handle is cracking (currently in 4 directions from the handle) and the plastic on the side of the control panel is cracking in the center area and lower side. Neither of these area experience abnormal stress in day-to-day use. Unfortunately I could not get a good photo of the other crack on the lower corner of the control panel but included the one on the side in the middle. I contacted Whirlpool customer support about 1-2 months ago and to date, have not received any type of response or concern from them about this issue.

In 2007 and 2008, I purchased 7 natural gas heaters: 1 for my home and 6 for rental properties. I have had nothing but problems from all of them. Two of them failed this weekend (one 40-gallon and one 50-gallon). I called the 800 number and have to pay $63.50 for parts for the 40-gallon and was given a PO number to pick up parts for the 50-gallon at Lowes. They do not have the parts. I have spent over $250,000 at Lowes since 2000. I have all Whirlpool appliances in rentals and my own home. The discussion I had at two Lowes stores today really showed me how they take care of their customers. I told both stores that I will never buy the Whirlpool brand again!

I just bought a Whirlpool Cabrio Washer WTW8800YC1 yesterday (1/19/14) delivered today. First load never finished, kept getting error of F51, which I looked up and its a sensor. I looked up the review on this washer and it seems to be the census that this washer is POS. Im having the store pick it up and refunding my money. My old washer is 20 years old and never had an issue with it. We just wanted a more efficient washer. Thank Goodness I didnt have the store haul it away.

Originally, I loved my machine. At the one year mark, my washing machine began a f51 error code. I looked it up and it had a recall. The entire board had to be replaced. Now, I keep getting a ul code and it will not quit. Also, the inside of the top is rusting out so badly that chunks of rust fall into the washing machine and stain my clothes. I wish Whirlpool would fix these common errors. I see many other people complaining online that the same thing is happening over and over.

We bought a new Whirlpool washer/dryer 6 months ago. Dryer is ok, seems to take a long time to dry. Washer is horrible. It constantly goes off balance and shakes all over the floor. Once opened, the clothing may be a little off, but not enough to cause such commotion. SO FRUSTRATING! If we could afford to replace these, they would be out on the curb today!

No response from Whirlpool, but I did find out what the rust was. Instead of using stainless steel or plastic or rubber, the inside light frame is made of a cheap metal that has rusted and is literally falling apart, sharp and very rusty pieces were falling into the washer tub. No wonder I find holes in the clothes that werent there before washing. I removed what I could, including the part it should hold, a plastic plate that covers the light, protecting it from moisture. My husband covered it with electrical tape to prevent injury and possible electrocution. I contacted Whirlpool, but they have ignored my questions and have not answered. They do not have a replacement part for it (stated on their parts website) They give you no solutions to a problematic appliance that should have been recalled and taken off the market due to safety issues that have caused injury and possibly worse.

The Whirlpool engineers need to go back to design room sober on this machine. It is only a year old and still I have to run one load two sometimes three times just to get clothes clean. How is this energy-efficient? I have tried all of their so-called remedies. Paying such good money for a lousy and lazy appliance is hard to swallow!

Purchased washer Aug 2012 and has increasingly been leaving white residue after wash cycles. Have used the Extra Rinse function to no avail and use half the recommended amount of HE Tide. Now I have to run the Rinse, Drain, Spin function twice with darks to remove the residue. I have also been doing the monthly maintenance which has not helped at all. This machine seriously detracts from the Whirlpool name and if they are unwilling to fix the problem, it only publicly displays the companys integrity.

Whirlpool Cabrio Platinum Washer - I have a 2 1/2 year old washer that has been serviced twice. This week 10/2/14 the service technician informed me that we had a bad tub bearing. The bearing failure caused a leak which corroded the rotor & stator. It was more cost effective to buy a new washer than to repair our unit!!!! Ive never heard of a washing machine needing to be totally replaced after 2 1/2 years. Any ideas how to deal with Whirlpool?

Whirlpool cabrio washing machine is 3 years old and the bottom leaks heavy bearing oil everywhere. I now see it is a common complaint and the seal was incorrectly installed by the manufacturing plant. They should be forced to offer a recall and they should stand behind their product. I will never buy whirlpool again. I see thousands of complaints online.

Awful customer service. We bought a washing machine in 2010 and it has shredded a ton of clothes over the years. I called customer service to see what they could do to help me with this problem. After about 45 minutes of trying to get more than a service that I would have to be responsible for, the supervisor offered me a new washer at a discounted price. I went online to compare and found out I could purchase the exact same washing machine at home depot & best buy for $50 cheaper. I called back to see if there was anything they could have done and they would not budge.Shame on you Whirlpool. You have lost a customer and I will make sure no one I know buys one of your products ever again. I cannot believe that you would not make any accommodations for us. We bought that washing machine with the intention of keeping it for 15 years. It has cost us countless amounts of blankets, shirts, pants, etc. I cant believe you wouldnt help us after all the money this piece of junk cost us.

I bought a Whirlpool refrigerator side by-side model #ED2PHEXMQ00, made in 01/04. As I was letting my dog out at 4 am, I heard a sizzling noise and I immediately smelled an electrical burning odor. I lost all of my food, but thankfully I caught it before it caused a fire. Had this happened during the day, I would have lost my 3 dogs and my home. I had to borrow a mini fridge for the time being because I dont have the money for the repairs or replacement. Since this is an ongoing problem, Im not sure replacing the part will make me feel confident in trusting that it wont happen again. I may not be as lucky to be standing next to it if it does happen again. Whether its under warranty or not, Whirlpool should take responsibility and issue a recall and replace the parts. I would never suggest buying a Whirlpool product in the future.

My complaint is basically the same as all the others. Clothes do not come clean in my brand new Whirlpool washer. Ive had two other Whirlpools, and they were fine. This one, however, is a piece of junk. One of the main problems is that the washer is designed to use only lukewarm water, even on the hot setting, it does not use hot water. Another problem is too little water. Another irritating factor is the constant locking of the lid. Another problem is the constant starting and stopping of the agitator. This cannot be good for the motor. Im at the point of giving away my new washer which Ive had for exactly one week. This is a totally inferior product, and I feel that I have been really ripped off.

Bought a Whirlpool Gold model GI6SARXXF04 less than two years ago and have already had three problems. The first was a faulty main water inlet hose that dumped water all over the kitchen floor. It was still under warranty so I didnt have to pay for it. Now have two additional problems. About two months ago there was a puddle of water under the refrigerator every few days. I finally figured out it was ice build up in the bottom freezer chest that melted that caused the water leak. The second issue is that the ice maker just stopped working. It had been working great this whole time and then suddenly it just stopped making ice. I contacted Whirlpool and they will cover the repair for the defrost issue but not for the ice maker. Gee, thanks, way to backup your product. Im guessing the reason they dont backup the ice maker is that its probably the more expensive repair. Like many people here I also will never buy another Whirlpool product again, regardless of what it is. Theyve shown me that not only do they produce inferior products, they also arent interested in customer satisfaction.

My husband and I purchased a Gold Series, French Door refrigerator/freezer in 2012. Everything was fine until our icemaker took a dump a few weeks ago. It had to be replaced. Taking time off from work to meet the repairman with that repair was an inconvenience but it was only magnified when we were told he would call us an hour before the repair, which never happened. We were given the usual 4 to 5 hour window in which we could expect a service call, which is the standard these days. But I had to rush home when he called because we never got that courtesy call an hour before. The repair, as frustrating as the situation was, was made and we thought that would be end of that for a while.Things were fine until today when I discovered puddles of water on our wood floor as I was leaving for work. While mopping things up with a paper towel and trying to determine what the problem was, I discovered a frozen puddle of ice on the floor of the freezer when I pulled it out. This situation, obviously, was more urgent than the last one we had a few weeks prior so we were hoping for a bit more than the Well have someone come out on the 20th response I was given. It was only after jumping through hoops like a trained monkey at the circus and raising my voice a few times out of frustration, did we get a call from the actual repairman who said he would be out within a couple of hours.By his own admission, the small rubber seal the repairman replaced somewhere in the refrigerator, was known by the manufacturer to be an inferior part. He told us they are well aware of the problems caused by this inferior seal and that they eventually need to be replaced with one that is of better quality. Apparently, its cheaper for them to use the inferior one, and they choose to disregard the inconvenience, not to mention the potential damage that could be caused to a persons home because of it.We have a great many concerns on a great many levels surrounding this product and the way we were treated as paying, extended warranty consumers. This refrigerator was a major purchase for us. We placed our confidence in a company and a product we thought we could trust; not to mention making the assumption that if we paid good money for an extended warranty, a problem like this most recent one would meet with more of an eager attempt at getting us the help we needed without having to become as insistent and frustrated as we were forced to be.How disappointing to discover that spending over $2,000 on a major purchase like this and then being told we would have to wait 3 to 5 days for a repair. Having to take time off from work, or being told to wait for up to 5 days for any sort of help to replace a small rubber seal, known to be of inferior quality, that was replaced in 10 minutes is absurd. Think twice before spending hard-earned money on this product!! The tragic lesson, however, in all of this is the verbal confirmation by the repairman that just about all manufacturers are the same when it comes to corporations trying to save $$$ and blowing off the inconvenience and expense of their customers.

I bought a Whirlpool refrigerator model #wrt1litzyv along with the extended warranty from Lowes. The compressor stopped working just before the warranty was to expire and had to be replaced. The cost of repairs almost equaled the price of the refrigerator and took nearly 2 months for the reimbursement check to arrive. I had to call several times. They told me they hadnt received the paperwork even though I sent it registered mail and it was signed for and I had to resend it. Now, less than 4 months later, the refrigerator is again not working properly. Freezer is not freezing properly. Takes 2 days to freeze ice. This is the absolutely worst refrigerator Ive ever had. My last refrigerator lasted 20 years. This one is only 3 years old and of course, the warranty is now expired. I will never buy another Whirlpool product. And I will never buy a major appliance from Lowes either since they play games with the warranties. And after the refrigerator was repaired, Whirlpool tried to sell me another extended warranty. They wanted $308.60 for a 3-year warranty. Ridiculous that they dont stand behind their products. And try to sell more warranties instead of just manufacturing a good product.

I have purchased Protton 3 door (Protton 20142, S.N **) fridge in Mar 2016 and since purchase of the fridge I have facing cooling issue. Its take around 24 hours to make ice. After sales service is also pathetic because after raised request the service person came about 6 or 7 days later, and he did not check anything and recommend me to go to the service center. I am not sure why Whirlpool kept this type service person and service. My concern is if Whirlpool is not ready to provide home service then should mentioned in service commitment we dont provide home service. I am using first time Whirlpool product and I realized Whirlpool product are very bad and service is also too bad. I strongly recommend to everyone please dont buy the Whirlpool product and I also want to know either Whirlpool will provide service or this fridge product is useless for me.

I purchased a Model WRF989SDAB01 Whirlpool refrigerator with the French doors and had it delivered in March 2014. The evaporator developed a refrigerant leak in May 2015. Whirlpool said it was not their problem since it was over a year since I bought it. The technician said this is a problem with this model. I am having it repaired under the extended warranty that I bought. One of my concerns is that the unit has two evaporators so the other one will probably start leaking any time. What a piece of junk. Dont buy Whirlpool. Their quality and service stinks!

This washer never worked right. It simply mixes the clothes up with little water. A real piece of crap. See the 2000 other complaints. Time for class action suit.

Whirlpool Microwave model #GMH5205XVS0 - Same story as many of these other reviews. Similar reviews on Amazon as well. We bought a new house early in 2011 with all Whirlpool appliances. We have gone through 3 magnetrons in 2 yrs. Now Whirlpool wont do anything for us. We will have to buy a new microwave. It just stopped heating all 3 times and the magnetron was replaced. Now it has happened again. Ridiculous. I will never buy a Whirlpool appliance again. This model # should be recalled. Its a lemon and sounds like it could be a danger as well.

I bought it a year ago and the warranty is not even up and only in about a month the freezer door handle keeps falling off then the stainless steel which probably is fake is rusting too. They replace the handle and the door and the handle still keeps falling off and the doors are rusting again. My GE stainless steel dishwasher and stove are five years old and there is no rust on them. Whirlpool says it is cosmetic and that its not covered under the year warranty. I will never buy Whirlpool again. Awful customer service!

I bought the Whirlpool Cabrio topload washer (WTW7800XW2) in April 2011. In May 2012, I noticed the door was broken on both sides. It has now popped up and is broken so bad that it can barely be used without replacing it. I called Lowes, where it was purchased, to quickly be told that there was nothing they could do because it is out of the years warranty. This is just such a copy out to have an excuse, so that they would not even offer any assistance. Also, I paid $2,000.00 for the set; I bought the dryer as well. I just could not imagine an expensive machine like this having such a problem. Prior to buying this machine, I had my washer for 10 years. It has no problem; it was just time to buy a newer model, so I thought!After the store (Lowes) would not help, I decided to call Whirlpool; and the woman I spoke with was even less help. Andrea said there was nothing they could do since it was outside the year of manufacturers warranty. She seemed glad to have this as an excuse. I told her this is too much money to have something like this to happen. I told her it is obvious the door was defective. She said again sorry but that theres nothing she could do. She did offer to sell me a warranty for a year for $327.52. This was too expensive. I asked her what else could she do, and she told me nothing. I asked how much the door was, and she told me $212.00. I feel like I have been royally and deliberately ripped off, and Whirlpool knows it. I say to anyone reading this to please be aware if you are purchasing this product. You will most likely be sorry you invested all this money for it. You will get a companys brand that does not care and will not stand by their product.

I have had the Whirlpool washer for almost a year. It has multiple settings for different types of laundry, i.e. towels, bedding/bulky, colors. It is intuitive. My husband is able to put laundry in and is able to figure out which cycle to use. The tub is roomy and holds large items well. The dryer I just purchased in the last month or so. It matches my washer and so far I love it. It has very similar settings that match the washer. The lint filter is very effective, cleaning after each load is highly recommended. It dries quickly and is quiet.

I purchased the Whirlpool Duet Steam Washer and Dryer in the spring of 2010. Washer bearings just broke. I was told that the bearings in these machines are not strong enough to support the spin cycles. It is very disappointing to think that a company like Whirlpool would have their customers pay $1000 for a machine they know is not going to last. I agree with Julie. Maybe a class action lawsuit needs to be filed. Is there a lemon law for washing machines?

Cabrio Top Washer - Disappointed!! Its selling point was using less water but do they realize that you DO have to use a little water to clean clothes. Leaves residue on every load and where I have to use the extra rinse cycle and that still doesnt work. This product is going on eBay today! Never again Whirlpool.

Freezer side went out on model# ed5kvexvl00. Fridge is less than 2 yr old. Didnt expect anything to go wrong so quick. The extended warranty, I did not purchase. Replaced relay switch - no changes in problem... Contact them (Whirlpool) and like every else, got nowhere with them. 3 weeks and no fridge... Hopefully the compressor is not bad. Will find out soon. I will be researching before I select new appliances in the future. They need to be ashamed of themselves.

This unit is without a doubt the best microwave I’ve owned. It is reliable, cooks to desired doneness. It defrosts and rewarms perfectly. For the price I do not believe that there is a better performer. Would highly recommend with no reservations.

We bought a Whirlpool washer in 2010. It started making a loud noise on the rinse cycle in 2012. We called Whirlpool. They sent out a repairman from A and E Repair. Was told tub bearing shot, repair over $700.00. Contacted Whirlpool, was told machine out of warranty. After talking to them, they agreed to send parts if we paid labor. Machine lasted less than a year making the same sound again. A and E sent out same thing, bearing gone. Repair cost $997.17, charged us $136.74 service call after 2 minutes to shake the drum and saying same problem. Was told by Whirlpool, no warranty, tough luck.

I purchased the unit in May 2012. Right out of the box on the first day, the tank was leaking water from where pressure relief valve screws into the tank. Whirlpool replaced the part from my local Lowe’s store which I had to go get on my dime and install myself to solve the problem. Its now the 2nd week of January and the water heater is dead. I didnt even get 8 months out of this water heater that has a 12 year warranty. The electronic thermostat died, and I will be going 3 to 4 days without hot water until Whirlpool can ship me another thermostat. Nothing like taking an ice cold shower in the middle of winter. Like I said, buyers beware!

Since purchasing original refrigerator 2 years ago I have multiple problems. Freezer was icing up to the point where drawers could not be opened, after numerous service calls, door was replaced which did not resolve problem. Refrigerator was replaced on warranty. Soon after light control circuit board had to be replaced. Next light control had to be recalibrated. Now, with the unit being approx. 1 yr old, rust spots are appearing on freezer door. Whirlpool rep advised this problem is not covered on warranty and would not provide any information as to what company contacts could be used to pursue the issue. Very upset and disappointed with product and customer service.

I have a Cabrio washing machine that is just barely two years old. I have already spent over $500 on repairs/service calls. The first repair was the drum which cost $300 + to repair. Typically, my experience with washing machines is I buy a new one after years of service simply because I want a more updated model. I just bought a different brand to replace the Cabrio as it has another broken hinge (one rusted out. How bizarre is that?) And it wont work on some of the choices for cycles. The first time I called whirlpool, they were totally unresponsive and told me there was not any problems with the machine even though the part I needed was on backorder for three weeks. I have never been so frustrated with a product I thought was a reliable brand, not!

Whirlpool Duet Steam Front Loading Washer Model #WFW9750WW01 - The washer is only 5 years old and sounds like the space shuttle landing while in the spin cycle. Cost to repair parts only will be $896.87. The bearings among other parts are shot. I will NEVER own another Whirlpool appliance under any circumstance. Angry is putting it lightly!!!

After 2 years the motherboard failed on my Top load Cabrio washer. We had to spend $300.00 dollars to get fixed. When we called Whirlpool to see what they would do about it, they actually offered to sell us the board for $345.00 dollars and a 1 year warranty on the board. They actually wanted us to pay more from them than a local repair service. DO NOT BUY THIS MACHINE OR ANY OTHER WHIRLPOOL PRODUCTS. Also does anyone know of any class action lawsuits surrounding their obvious use of defective parts?

I knew I couldnt be the only one with these problems. The reviews confirmed it. I bought my Cabrio washer in 2012. Energy efficient, no agitator to catch on clothes, Great. It took me a while to figure out that the machine was eating my clothes and not cleaning them at all. Oh, they smelled fresh. That HE detergent smells nasty. The machine ate the edges off my good towels, T-shirts, jeans. Brand new underwear (thick elastic) was stretched all the way out and pulled. Normal stains and dirt do not come out even with pretreating. I started running my clothes on the delicate cycle, prewashing stains in a bucket by hand and then putting clothes in mesh bag before running the load. They still came out dirty and ruined. When I run the loads, it still registers as not being that energy efficient on the controls. Id gladly trade it back for my old washer. I feel like I have stepped back in time to a time where you washed everything in a tub or bucket. What a waste of time.

Our less than 3 year old Whirlpool Gold Series 3-door refrigerator (WRF989SDAM00) went up 2 days before Christmas (12/22/17). Service guy looked at it and explained that the compressor was going. We lost food in the freezer since that was the first to lose cooling. We were told the parts alone would be over $600 not including labor, which could be just as much -- the actual repair ticket states a blockage in the cooling lines, needs Sealed System Repair.We understood that trying to repair a Sealed system could create more problems/repairs down the road. In Sep. we had ice build up on the inside of fridge under ice unit, part was a recall under warranty and was replaced, then 2 weeks later they needed to replace an additional part (adapter kit & user interface). It was also making a really loud noise on and off. These parts didnt help completely with the load noise. Ice stated building up again by Thanksgiving but went away before I could call again for service. Dont feel that the replacement parts really took care of that problem. Then the compressor went up.This is a Lemon of a fridge. A real waste of money. So frustrated. We did not purchase an extended warranty so it is basically tough luck for us. We ended up having to shop and then purchase a new fridge (Not Whirlpool and never Whirlpool again) in a few hours and spend money that we did not have budgeted for a big purchase a few days before Christmas. Oh, and there is one more thing, I never realized that a Stainless Steel fridge could RUST, well this one has numerous rust spots on the front door! Junk. I do have images of the rust as well as sound of the noise. I am in if a class action suit is filed!

We purchased our Whirlpool Duet model WFW9150WW01 13 months ago. The warranty was up at the one year mark. We chose not to purchase the extended service plan. After all, a washer should last at least five years right? Wrong! The front seal has gone bad. It is an $85 part plus shipping, plus hours of my time. So, I purchased a product that is supposed to conserve water and instead I am having to purchase a petroleum-based product (the rubber seal), as it would seem, every year or so! These companies have us snowed with the whole conservation bull! CFLs, High Effeciency, Bio Fuels, etc., its all a hoax! And it is a hoax at our expense. Does anyone just produce a good product anymore? Oh yeah, I forgot... Japan does! Our economy continues to go to hell while other countries are coming online. Get your act together, guys, before we lose everything!

They have sent three specialists to look and assess the Whirlpool washer and dryer that I have. Both stated that the washer does not function correctly; the last repair man stated that he had seen many like this and they have a history of unreliability. I would like my money back, not a repair, as they do not even use just cold, but a mixture of both hot and cold. I had bought them specifically because I thought they only used cold, which was stated by Whirlpool. This is wrong advertising. I would like my money back. I still have the receipt and I am seriously unhappy with the washer and dryer, period.Since I cannot use the machine, which I had bought for $1600.00, the washer and dryer is now sitting in my basement. While whirlpool is saying that they wont take back the washer and dryer even thought it has a warranty. I had paid it in cash and I do not see why I should be forced to keep a broken washer and dryer set. I will contact my lawyer to consult this issue with Whirlpool.

I purchased a set of Whirlpool Cabrio Washer/Dryer. After 12 uses of the dryer, it doesnt work and now I have to pay for the service. I didnt think Id need an extended warranty since my other 2 brand name washer/dryers lasted 15 years!

My 79 year old grandmother hasnt used her Whirlpool washer in 5 months because of defects that Whirlpool USA thinks they are going to fix. Really??? How long is she going to go without being able to use her washer that she bought from your company? Is it going to take a year? 5 months!!!! I should be billing you for all of the out service of laundry we are having to pay for because of this inconvenience. I have never experienced worse customer service and more of a waste of my time and my dad’s time. I hate posting this but the only other option is therapy for my family from dealing with this insane issue.

Sears, Whirlpool Cabrio Platinum washer and dryer purchased spring of 2013. I thought this would be a good combination to purchase quality appliances that would last for years. NOT! These machines are used by my wife and I only. Washer: Bearings go out. Repair: Replace tub and bearings. Quote: These things arent made to last more than about two or three years. Another quote. Do you notice that your clothes arent getting dry? Yes. Yeah well, you have to use the timed dry setting because the regular setting shuts off as soon as it senses one piece of clothes is dry and leaves the rest of your clothes damp. DO NOT BUY.

Whirlpool appliance suite purchased May 2013. Whirlpool Gold French door refrigerator with bottom freezer, Model #GX5FHTXV. At the end of my kitchen remodel, I was excited to have my new Whirlpool appliances delivered by an authorized Whirlpool installer. When the refrigerator install was complete, I alerted the delivery people the French doors were not aligned properly. There was at least 1/4 difference at the top of the doors. They did their best to fix the problem to no avail.I called the Specialty Appliance store to complain and they had a repair man come a few short days later to examine the issue. He inspected the problem and had to order new door parts. A few long weeks later, the repair man came to install the new parts. Well, to my disgust, the new parts did not fix the problem. This next sentence only refers to the place I bought the darn thing. I then called Specialty Appliance to inquire about returning the appliance and of course they wouldnt take the appliance. Im stuck with it. The workman ship is cheap. The internal drawers are poor at best. I spent a good deal of money on what I thought would be a good product. My previous appliance suite was Whirlpool and I NEVER had issues the 13 years I had them.Whirlpool Gold freestanding double oven gas range, Model #GGG388LX. Problem: oven catches fire while self-cleaning oven. Big problem. Takes forever to get rid of the smell that leaves behind. The range itself has worked well. No issues with cooktop and its easy to clean. The grates dont stay black and look rusted in a couple of places. Oven cooks well as I know how to make adjustments as to not overcook meals.Following cleaning instructions provided by Whirlpool, I wipe out the oven (when cool) after spills if there are any. I thought I would run the self clean since Ive had the appliance over a year to properly maintain it. BAD IDEA. After running the self clean cycle for about 35 min, I noticed fire. Wanting to protect my $60K remodel investment, I quickly cancelled the clean cycle and watched smoke pour out of the top. Not a fun experience. It took about 15 minutes for the fire inside the bottom compartment to finally go out. Wont be self cleaning my self-clean oven again! By the way, I didnt clean the oven with chemicals because the owners manual states not to and I HATE using those chemical anyway. Again, stuck with an appliance I am not satisfied with. Lesson learned? Yes, I will NEVER buy a Whirlpool product again. Kinda wish I still had my old white ones...

I have had many parts replaced on this refrigerator regarding ice maker. But nonetheless yesterday opened freezer and noticed a huge crack about 12 inches on the inside right of the freezer, not near a shelf or anything. I call today of course warranty is up after my 2 yr and Whirlpool says sorry maam there is nothing we can do. Seriously I purchased 2 years and 2 months ago @ $1560 and I’m told I would have to purchase a new one. I will never purchase another Whirlpool anything for we have had nothing but problems with them not standing behind their product. Model #GSS30C6EYY03. This is crazy to me. I have never heard of a refrigerator just cracking through.

Big bang for your buck. I have used Whirlpool for years without any needed repairs. Typically you may see brands began to fade as you use them. However, the Whirlpool brand microwave always seem to stay true to its form. As long as you keep the inside clean the microwave should last a long time.

In 2010 we had to purchase a new hot water heater. Went to our local Lowes store to see what they offered. We decided to buy a Whirlpool energy smart electric water heater. It was large, 50 gallon. We have a large family and didnt like running out of hot water so we thought this would be great. Worked fine until yesterday when I kept smelling an odor like something melting. Could not figure out where the smell was coming from until this morning I got in the shower and had very little hot water. Went downstairs and seen the water heater was not working. Got the user guide out to see if we could pinpoint what was wrong. It said no power to control board. I checked the breaker box and found no problems. I got a flashlight to look at the control board and discovered it had overheated and melt the top of it. Have been on phone with Whirlpool nonstop with just a recording. The heater has a lifetime warranty so Im trying to get the replacement part for it that will cost me $115 plus shipping. I am really concerned that with this overheating it did not trip the breaker. Grateful it did not start a fire and worried if we repair it will this happen again and possibly not be as fortunate. I have seen on this site of another complaint with the same problem. Shocked there hasnt been a recall issued. Be careful!

I originally purchased a Whirlpool hot water heater in 2005. After numerous problems Whirlpool agreed to replace January 2010. With the new hot water heater, everything was fine for the first two years. Now about every 6 months, we are having the thermocouple and the igniter. Each time you order the part, the part is free but you have to pay $30.00 for shipping. I am tired of dealing with this. We have decided even though we still have a warranty left on the hot water tank we are going to purchase a different one and never ever buy another Whirlpool product. They do not stand behind their products.

My son purchased the Whirlpool 2 door w/ icemaker about 3 years ago. Twice weve had a repairman here. Yesterday was the 2nd one. He tried 3 ways to get liquid to go through a round coil I could see at the back. He said the problem was between the two back panels (back of fridge & inside wall) where there was a tubing to release the water from defrost cycle. It appears to be a manufacturing problem. I am very upset! It should be replaced at the very least.

I purchased this LOVELY top loader on May 19, 2012 - the lid is broken and wont stay up. I am 4 ft. 11 inches and I need a stool to reach the clothing at the bottom. Kind of hard to hold up the lid and scoop clothes with the other hand!!! Today, I discovered it is rusting from the inside out!!! From what??? Pulled it forward to clean the floor underneath and discovered it has rusted and corroded even on to the matching dryer - white finish!??! Guilty by association! AAAHHH!!! I wish I could upload the picture! Whirlpool and LEONs warranty - they have some explaining to do.

Microwave Model # MH1150XMB# - I have had this microwave for 6 and 1/2 years. It came with the condo I purchased. Shortly after I moved in, I noticed hairline crack in the frame near the handle. I have replaced this door once and now the second door has done the same exact thing - formed these hairline cracks in the door frame. This is a defective product and needs to be taken care of by Whirlpool. But you keep denying the problem. No one can afford to replace a door every year. The microwave still works, but the door has fallen apart. The remainder of the microwave works fine.

Whirlpool Dryer Model WED4815EWO and Whirlpool Washer W10682799 - I have always had great results with Whirlpool products. Both are energy efficient and save on operating costs. I purchased them three (3) months ago. The washer locks during the wash cycle. That took a little getting used to. I have always been able to rely on Whirlpool products. The top loading washer (W10682799) is energy efficient and high capacity. It regulates the water level so you dont have to worry about wasting water. The matching Dryer (WED4815EWO) has a sensor to regulate your drying time or it can be manually set. I appreciate the worry free, self-regulating functions on both the washer and the dryer.

We purchased a 4 piece set of Whirlpool kitchen appliances and have minor to major problems with 3 out of the 4. We had problems with our gas range/oven from the start. When I called to register the brand new range they told me it had been previously registered to someone else and they made me fax my receipt to them proving that the appliance was purchased new. Lowes said it was brand new in the box when I purchased it leading me to believe Whirlpool tried to pass off a refurbished product onto Lowes and then onto us. No surprise when the stove stopped working 3 times in barely over a year. It was so defective Lowes ended up replacing it for us. Not Whirlpool... they only argued with me about how the third time it was out of warranty and offered no help in fixing or replacing the defective oven. Now our ice maker just stopped dispensing ice 7 days after our warranty expired on our refrigerator model # WRS586FLDM00. Whirlpool will only agree to cover parts and is sticking us with the service call and labor! And thats not all... the plastic coating on the dishwasher racks started coming off exposing rusty metal when it was barely over a year old and I have received a postcard indicating there is a lawsuit involving our model for overheating and fire events! Now waiting for that to be our next issue. I am so disgusted with Whirlpool. We bought Whirlpool appliances believing they were quality products. They are quite the opposite. Wish I had researched their reputation and history of complaints before buying. Do not recommend Whirlpool Brand. Sincerely, Disgusted in California

In 2099, I purchased a Whirlpool Gold from Lowes. It has never cleaned my dishes, especially the pots and pans. My dishes also have a powder coating on them after various cleaning cycles that I have tried. I have tried every detergent available.The repairman suggested a detergent, which I already tried. He told me that the dishwasher uses only 1.9 gallons of water in total. That confirmed what I thought the problem was, not enough water! It is a design problem that cannot be fixed. I have bought Whirlpool for years but not in the future.

Stainless steel fingerprints and rusting are terrible. The storage doors in the freezer have an open bottom which allows items to slip out which is annoying. The fridge has ample space for all my items without being overly huge for no reason. Great for 1-3 people. The rest is perfectly fine.

First Id like to start by saying anyone whom owns Whirlpool make sure to purchase every extra Warranty you can get your hands on right away. Two years ago my husband and I purchased the whole Whirlpool Appliance Kitchen Collection. The gas oven range has been my only real issue. Within a few months my oven wouldnt light. Its a good thing I noticed because there are no safety features that turn the gas off if it doesnt fire up and the gas builds up so so fast its scary. Our Warranty covered the broken igniter switch only for it to act up for over a year. We had to try several times before the oven would light until it just didnt again and it was repaired again under Warranty. Aqua Lift Technology is just something they made up to get us all to purchase it. I swear on my life it doesnt even work a tiny bit. Now, the bottom of my $800 oven is chipping away. I have not worked this out with them yet and I will repost to let others know how it works out. Liquid also gets in between glass oven door, cant ever clean it. Good luck.

I purchased the hot water tank from Lowes 3 years for over $500.00 within the first year, I experienced issues. I have the same pilot light problems as everybody else. I have hired a plumber four or 5 times to clean and blow everything out as instructed by Whirlpool. The hot water heater will not stay lit. The plumber has replaced every part possible two times. Customer service continues to inform me to do this and that and everything has already been done. I am without hot water again with children in the house. Once again, we are boiling hot water so that we can bathe--total inconvenience. This product is defective, and has cost me money to hire a plumber each time. I would never recommend this product to anyone!

I bought a new Whirlpool refrigerator (model GX5SHDXV01) about 5 years ago. This company used to have a great reputation, but times have changed. At 2 years, the defroster went out and needed to be replaced. I thought at the time it was just one of those flukes, since Whirlpool makes such good products. But, here I am again with the defroster out at just over 5 years old. I contacted customer support and was told that they would not stand behind their product. Twice in 5 years is ridiculous! Poor marks for reliability.

My new Whirlpool Stove, has two grill like tops, heavy duty and awesome looking. It has a special burner to keep food warm, a stainless steel front and bottom drawer for broiler storage. Broiler is also on top in oven, broiler flame.

I purchased my Whirlpool refrigerator in March of 2011 and the ice dispenser failed in early April of 2012. I called Whirlpool and asked for a repair, but they refused, saying the refrigerator was out of warranty. Being a handy person and upset about the failure after only just over a year, I took the dispenser apart and found that a plastic part had broken and caused the ice door to become unhinged. I called Whirlpool back and explained what had happened, but they refused to help again. They transferred me to the parts department where I was told that the part that was broken was not available and the only thing I could do was replace the entire door! Not only is their product poorly designed, but it is also not easily repaired. I will never buy another Whirlpool appliance.

Since buying a Whirlpool Cabrio washer about 3 years ago have had several breakdowns. Within 6 months the computer completely failed. Since then it failed again. About every six months it costs me around $125 to get it running. The thing is a piece of junk. If the load is slightly unbalanced it just shuts down during the spin cycle. The old Maytag we had ran for over 25 years with the belt replaced once. No other problems. Will not buy another Whirlpool again.

I purchased a Whirlpool side by side refrigerator in Jan 2014. The first thing I noticed was the installers bought the appliance in without a box. The next thing I noticed was the door would not close unless you gave it a big push. While looking around at the hinges, I found 2 hairline cracks at the base of the refrigerator and 2 dents. I called Service and they sent a technician out. The technician told me they are going to want to epoxy this and you will see it. They asked did it get delivered in the box, I said no. I asked why, she said it should have been delivered in the container so you would know that it is new and not a rejected one from a customer. I called Whirlpool to voice my issue with having this epoxied. Kecia was the CSR...she said that is the normal repair for a crack. I told her I had a Kenmore refrigerator for 23 years and it was still functional when I bought this. I replaced it to get the energy savings. I told her I wanted the refrigerator replaced. I told her that the cracks tells a story about the quality of the appliance. I asked her what happens if these cracks expand after the year warranty expires. She said you can buy the extended warranty. I said but the existing warranty will not cover the cracks...what will the the extended warranty do? I asked if there were any recalls...she said no. I asked have there been similar complaints about cracks and dings (not that I thought she would answer yes). She said no unless someone had stepped on the base of it. I told her I lived alone and I definitely did not step on the base of the refrigerator. She got aggravated (almost to the point of being rude) and said Mam, no one said you stood on the base. I asked her repeatedly if there was someone else I could speak with. Her repeated answer was I am authorized to speak with you. She wouldnt let me to speak with anyone else. I am done with Whirlpool and stuck with this substandard refrigerator. Not happy at all in Va.

New whirlpool washing machine 2016 - This washer is supposed to be smart, but it NEVER fills up with water! I always have to fill a bucket with water and throw it in the washing machine. My clothes do not come out smelling fresh and its not the detergent to blame, its the washer! Im so disappointed with this product. Whirlpool should stop making products.

Its a piece of junk. The only time it will finish a wash and spin dry is when it is empty. Otherwise, it stops and lists an unbalanced error code. I opened up the service panels and found no broken hangers or clothes. There’s no way to bypass the system. I have read of similar issues and of course, its just out of warranty. I assumed the warranty was like other brands but it’s much shorter. What to do? Purchase a washer with dials and not a brain; it will last years. Note that the models without a brain cost far less.

I purchased my Cabrio Whirlpool washer five years ago. In the past two months I have had three service calls for repairs. I had water leaking out from underneath the machine which was the result of a failed drum seal. Now I get a ul message (there was one blouse being washed on delicate) and the washer is making a terrible banging sound. I dont think it is spinning. I have not been happy with this washer. My previous washer was 30 years old.

Apparently my machine, bought in 2011, was the first year they were made in the US. The washer has leaked soap down the front (a front loader) since day one. Service has come and replaced just about everything and its never helped. Its literally a piece of junk. Very disappointing. My older ones were great.

I have had trouble with this AccuBake stove since four months after I bought it in 2011. First, the clean cycle would work intermittently then would not ignite to bake, broil warm or clean. All burners would light intermittently. Every time I had trouble, I called the service tech from Homestead Lumber, where I purchased the product from and he could never find anything wrong. Product would work fine whenever he came out. Finally, it acted up in May of this year while the product was still under warranty and while the service tech was here. The tech replaced the circuit board. One month later, Im still having trouble replacing igniter. Four days ago, Im still having trouble. This stove stinks. Right now, I wish I had my $959 back for the stove and wish Whirlpool had it stuck up their butt.

Water began accumulating on the floor, dripping out of the freezer 16 months from installation. Upon investigating I found the bottom of the freezer had a solid sheet of ice on it. Water was dripping out from the back of the freezer and collecting until it froze. I followed a YouTube video that explained the problem, the freezer drain clogs. The video continued with a how-to dismantle the freezer to defrost the drain and drain the water. Apparently the drain is too small and the fix is a new grommet which costs approximately $27.00. I followed the YouTube video and TEMPORARILY fixed the trouble myself. This is a Whirlpool defect, aka, poor design. What is Whirlpool offering to customers to permanently solve this problem at no cost?

Weve owned this refrigerator for about 6 weeks now. It is a 23 cu. ft. model with a bottom freezer. It is working great, and we have no problems with temperature control in either the refrigerator or freezer sections.

We bought all new appliances, and within a year, the range and microwave are not working correctly and the refrigerator has rust on the doors. We called about the rust on the doors and were told that it is not stainless steel as advertised and rust is not covered. Fortunately, we purchased an extended warranty, which will cover the repairs to the oven and microwave. Well see how it goes. Stainless steel appliances really arent stainless steel, so they are misrepresenting their products to many people.

We have had this Whirlpool washer duet 5 years. It regularly rips shirts, underwear, socks, and sweatshirts. Jeans or heavy denim are safe but polos, hanes, or flannel are not. We have been putting our clothes into laundry bags and lingerie bags for a couple of years now to wash safely. Additionally it leaks out the front door. We clean it regularly and it still has mold growing on the rubber gasket - we do prop the door open also. All in all it is a terrible dryer. My previous Maytag was fabulous. I will never buy a Whirlpool again!

If I could give Whirlpool products and their customer service zero stars, I would! We built our beautiful home that was complete in June 2015. Our builder was installing Whirlpool products in the homes he was building at the time. So we decided to accept the microwave, dishwasher and drop in gas range that he offered. We had never had Whirlpool kitchen appliances and no reason to respectfully decline the brand. We bought a french door Whirlpool refrigerator as well so the handles would match our open concept kitchen.In addition to the poor quality overall, the microwave makes a terrible buzzing noise that has been fixed two times thus far. The refrigerator is so loud at times that its difficult to hear the television when sitting in the living room. The dishwasher does not dry the dishes on any setting to include heat dry hours and hours after the cycle is complete. This forces us to hand dry our dishes prior to putting them in the cupboard. The cast-iron grates on the drop in range already look terrible because the enamel is coming off. I clean all the appliances as recommended by Whirlpool and like to keep our home beautiful because it is our place of solace and comfort. As stated prior, our kitchen and living room are open concept so I now have to contend with an eyesore in the middle of our homes hub because Whirlpool considers this manufacturing flaw as cosmetic and wont cover it under warranty.To add insult to injury, these poor quality products are the higher end available from Whirlpool. We plan to wait for the year end warranty to expire and replace the four appliances with a brand that has always offered excellent customer service and has been very reliable and trustworthy for us. As a consumer, I would save yourselves the agony of purchasing any Whirlpool appliances!!!

I like the top and the stainless steel finish - its electric and so the inside is a pain to clean. Flat top - burners heat well/oven gets up to temp fast. Cleaning the outside isnt difficult, I use Bar Keepers Friend on the SS and Wegmans on the flat top - for the back black splash Mrs. Meyers - so its 3 products but its also 3 minutes. I live alone and so use is minimal as well. Im not sure Id like it in a busy house with kids.

The lower door closing cam has been replaced at least twice. The door continues to make a very loud noise when opening and closing. The refrigerator, a 2007 model came with the house I purchased in 2012. The refrigerator works very good, but the loud noise from opening and closing will wake a hibernating bear. The last repairman (from Sears) told me that the doors had been recalled, but I dont know who to contact or how to go about getting the replacement doors and getting them installed.I have a Home Warranty, and they sent Sears out twice to repair them, but after opening and closing 2-3 times, they go back to the loud noise. I have no idea where the refrigerator was purchased. I dont really want to rate my experience since I think the repairmen did all they could. I simply think this is a bad manufactured door problem, and I just want them replaced. The refrigerator works good, and I cant afford to purchase another just because of the doors.

Our new Maytag (i.e. owned by Whirlpool) oven/range is a stainless steel pile of junk. It takes FOREVER to pre-heat. The range elements take FOREVER to heat up. And like others on here, the Aqua Lift cleaning simply does not work. We put the oven through 3 back-to-back cycles and only the bottom gets a little clean. What a scam.

Water heater purchased in 2011 and is already broken. Called the hotline and they were rude. Told me I need a $199 part. I read all the reviews and it seems that Whirlpool has made a bad name for themselves with the water heaters. They were not willing to work with me.

Our whirlpool gas range has a defect - the material around the control panel is peeling and flaking; it is not possible to clean it and it is likely going to get into our food. It has not been cleaned with anything harsh - I use warm soapy water or stainless steel cleaner. I use the same thing on my other appliances and they look fine. I am waiting for a tech to come and look at it but after reading other complaints I fear that they are going to say it is cosmetic and it is not covered. Sadly, we can no longer wipe the control panel if it is dirty because the stainless steel is flaking off and it gets all over the burners and I am concerned it will get into our food. I am willing to bet the paint that is flaking off is not approved for consumption.I wish I had our old Frigidaire Gallery Series range back. I regret replacing it. Whirlpool was not helpful. They told me to contact the place I purchased it. The place I purchased it said it is a manufacturers defect. Someone suggested painting it with stainless steel colored spray paint which sounds like it is going to look awful. The new panel is $148 but it will need to be installed and if there is a defect how often will I have to replace it? I am very disappointed.

Im very happy with my Whirlpool washer and dryer. The washer leaves the clothes clean and has a variety of wash cycles and water levels and is quiet. The dryer also has a variety of drying selections for all clothes and heavy loads and its very quiet.

The 2 rear steel rack supports were flaming/sparking. I was told by Whirlpool over the phone that this might have been a recalled item, but they would send a technician to check. The technician said it was a build-up of grease and that I should not have used the rack and not to use the rack at all in the future. However, I do not use the microwave often enough to get a build-up of grease and it is cleaned thoroughly. This is a Whirlpool-manufactured product. Why would it be unsafe and why can I not ever use the rack again? If this was a hazard, why has it not been recalled?The technician removed the rack and sprayed a white substance on the support, and I was charged $138.03 for this and left with a partially, unusable appliance. I would like this to be replaced, so that I can use 100% of my microwave or be reimbursed for this expense. Please explain. Thank you.

My elderly mother purchased a Whirlpool Cabrio washing machine in 2013 (Model Number WTW8600YW1). It never filled properly with water. It evolved to a sensor and circuit board issue that Whirlpool never totally remedied. Hence, the machine never worked properly. This 800 dollar purchase on an elderly persons limited budget had to be utilized minimally. Now fast forward in 2015, even with minimal usage and white glove handling, the machine is displaying an F51 error. You guessed it, Whirlpool will not remedy the issue, although it is well-documented to be a widespread complaint hence clearly a product defect. Shame on Whirlpool, their business practices, and what amounts to theft of an elderly womans finite income. I have advised my mother to trash the useless Whirlpool appliance and purchase a Kenmore washing machine, of which I have been the proud owner for 10 years, doing laundry for a family of 5.

I have a refrigerator model wrs325fdam. Its not a year old and I cant believe the runaround that I am getting from Whirlpool customer service. Come one day everything in freezer melting. Call a repair person. He come out, diagnose the problems, orders $825 worth of parts for a $899 refrigerator, puts the parts in. On the temperature in the freezer reads 80 degrees. No its order $200 more parts for this scrap metal pile. At what point do the people give a damn at the consumer, its not like anybody has common sense. Im going on two weeks without a ten-month-old refrigerator and four days waiting for them to figure this out. Would not recommend Whirlpool to anyone who cares about fair treatment.

My Whirlpool washing machine has not worked properly from the first day. Whirlpool washing machine customer care is pathetic. I bought a Whirlpool semi-automatic washing machine, Sparkle. This product is in warranty period. From the first day, this product did not give right result. Machine sound is very high and I called customer care center may times (around 9-10 times). They sent this machine three times in service center but the results remained the same. The problem arose when we put some load in it. He said the gear box should be changed and the machine should be cleansed off the dirt. He offered some powder costing Rs. 1500/- to be used in washing machine.Later, he asked Rs. 350/- for other parts after two months then I paid them again after 15 days for a piece that did not work. Then, they want to charge me Rs. 350/- again. When I showed the previous slip, they then changed that part without any cost. But after 15 days, again same problem occurred. They charged me 150/- Rs. but the problem is the same. Total money I spent is Rs. 1500/-+350/-+150/-. I also purchased a stand and cover for safety, but what will happen if product is not good? The technicians visited many times and they all said this piece is not okay but they cant do anything. The company should change this product. The machine is still rotting at my home. Im not sure if it could be accepted to be exchanged for a new one. Customer care gave us the satisfaction code but technician did not ask for this code. Im really very sad that I have called around 10 complaints within two years. Why are you people not listening? You all are doing time pass. You can check my complaint codes in your records and ask your technicians about Noida. Many times, I did not note the complaints number. Please open my file and check the issue. I told the technician many times that I want to talk to your seniors and want to tell them the problem because from the first day, it was the same, but they refused. I have also purchased a 320 LT fridge from you but that product is very nice. You should listen to our problems. This was not expected of such a branded company. I promised myself that I will never in my life purchase a Whirlpool product and advise the same to others.

We purchased an energy efficient Whirlpool water heater on 10-20-2005. This water heater has been serviced at least if not more than three times. The computer box on the top has been replaced twice each time leaving my garage flooded. This time the water is running from the thermostat box again the garage is flooded. I called for service and the representative was very nice and understanding. He gave us the information to pick up a replacement heater. The complaint is the mess that it made. I have already filed a previous claim with my homeowners insurance for the damage. I would like to know why I have to file repeated claims with the risk of losing my homeowners insurance because of the repeated damage caused by Whirlpools obvious defective water heater? I would appreciate some resolution from Whirlpool for the damage this water heater has caused. The replacement heater is fine but I would ask that the to company consider some compensation of the water damage this heater has caused again.

I just bought this water heater on 2/12/12 and it has already started having problems. I got a self diagnosis of the gas valve needing to be replaced. I think that if this becomes an ongoing problem, whether I have a warranty or not, I’m going to trash it and go with another brand. I shouldn’t have to pay to have the gas valve replaced.

Purchased my Whirlpool gas hot water heater. After 1 1/2 yrs, the blinking light shut off, called tech at Whirlpool, made me move hot water heater to outside. I moved it outside and when called back, I was then told to send 4 photos to prove that I moved it, in which I did that. He told me that still was not right... and still he would not help with reset. I live in my parents old home w/ water heater in bathroom for 50 yrs. No problem... it was vented thru ceiling to attic. Now it is outside, unlit, in a steel hub (as directed) and still not ok...I have no hot water and have not for 4 weeks now... Whirlpool sucks... never buy their hot water heaters. Had to pay a serviceman $750 to move heater, run cold/hot water lines and gas line and it still does not work... with NO HELP from Whirlpool. Now I am in process of buying an electric hot water heater and have to pay an electrician to run a 220... I am on fixed income and this stinks... biggest regret... WHIRLPOOL.

Have had this refrigerator for about four years and its broken down twice. It has rust and stains on the outside which are hard to remove. I have had other refrigerators that have lasted longer and were in better shape.

My dishwasher is more than 10 years old. It functions but the interior baskets have broken and because my counter overhangs a couple of inches from the dishwasher the steam from the dishwasher has damaged the underside of the counter. It cleans ok but I would not buy this kind of dishwasher again.

This oven/range (W10665261B) has a cleaning feature that DOES NOT WORK! Do not buy unless you want to hand scrub the oven without any cleaning products. No one at the company cares. I will discard the oven.

I bought two Whirlpool (Model: bfg1j4o4t3nov4o) natural gas water heaters. The pilot light would go out to so I re-lit it and sit in the attic until the water got hot and the burner go out. But before the burner went out, I could see the flame go from blue to yellow and hear the water dripping down on the burner. So, after the burner goes out, the water would drip down on the pilot light putting it out.They sent me a thermo coupling for free but that was never the problem. The problem is that the water heaters are poorly insulated which causes the water to drip down on the pilot, putting it out. To make a long story short, no part they send will fix these heaters. I have a GE heater in my house for 20 plus years and it is still kicking. I should have went back with that same heater.For some good news, I got my money back from Lowes. I raised so much hell in that store that the manger gave me my money back just to get me out of his store. I made them realize that all we want is our hard-earned money back from a product that does not work.

We purchased a Whirlpool Cabrio Washer approximately 4 years ago thinking we were purchasing a top-of-the-line washer. The first year went great. I was very impressed with how it washed. My clothes came out cleaner than ever before; I loved it. But shortly after the warranty expired, one of the water pumps began leaking out all over the floor. We found out that a coin had passed through the barrel down into the pump and caused the plastic pump to crack with the high speed spin. We replaced that pump at a cost of over $100. We shopped around to find the part as reasonable as possible. The machine worked fine for about another 10 months, then it happened again. The new pump began spitting out water all over the floor. So again, we found another coin, another crack in the pump and again replaced it, another $100+. Finally, a third time, it was the same thing; the pump cracked due to a coin. This time, it was the pump on the opposite side, but still, water was all over the floor. This time, we ordered the part through Whirlpool and complained about this happening for a third time. My husband asked them about the Lemon Law and he was told that he would have had to purchase all of the pumps through Whirlpool. What does that have to do with it? We bought the pumps where we could afford them! The washer cost about $700 to begin with, and within 4 years, weve spent approx. $400 more? Thats not the end of it though. Now we are hearing loud noises and there is water all over the floor again every time you wash. This time, its not the pumps though. It appears that it has something to do with the bearings and maybe a seal somewhere around the barrel itself. But you can hear something knocking around - it sounds almost like a nut. We are going to call a local repairman to come and look at it tomorrow. This is just ridiculous. I feel like weve been completely duped over this purchase. The salesman talked this up like it was the cream of the crop and weve had nothing but problems. My last washing machine was a Kenmore and it lasted nearly 15 years and not once did I have to call a repairman or buy parts for it! Guess what Im going to buy again? If Whirlpool would just acknowledge these problems and fix them for people, it might renew faith in your company. I know I dont know the inner workings of a washing machine, but it seems to me that a screen prior to the pumps to keep coins from entering the pumps wouldve been a very cheap fix to a huge problem. I also own the Cabrio dryer and have hated it since the day I got it. It never dry things with one cycle. I always have to run it a second time. Knock on wood though, I have never had any breakdowns with that. I can guarantee my next buy will not be Whirlpool, nor will I pick expensive models again. I bought the cheap stuff years ago and it lasted forever! Im very nervous because I bought a Whirlpool fridge last year and I am praying I have no problems with that!

We built a new home at the beach to enjoy our retirement and the builder installed new Whirlpool appliances. As far as we are concerned this was the BIGGEST WASTE OF MONEY WE HAD. Our appliances were under warranty for 1 year as usual and after 14 months things began to break. The latest is the ice maker in the French door fridge. After finding the diagnostics test online I ran the test and determined that the whole ice maker needs replaced. This ridiculous since the fridge is only a little over a year old. We even upgraded the fridge to avoid any problems. After talking to the people in our neighborhood we have come to find out that most people here have had trouble with whirlpool appliances.. I am ready to send these to the junkyard and replace them with a reputable brand (LG) that we owned before and were very happy with.. I dont understand if there is all these problems with Whirlpool products why the technical team doesnt fix the problem... Get parts from the USA NOT CHINA!!! My neighbor just told me he had the repairman at his house 7 times to fix his fridge and finally got a new one. Just got tired of the hassle and expense....

Bought a Whirlpool Freezer on bottom in Feb 2012. Its December 2015. Only had gotten a 2-yr warranty. Wished I would have gotten a longer one. About a yr ago the freezer started leaking water all over the bottom of the freezer which turned into a sheet of ice... then leaking water all over the floor. Now there is a knocking/clicking noise coming from the back of it. This product is only 4 yrs old and Im praying it doesnt give out on us. That was an almost $2,000 purchase. I was hoping to at least get 10 yrs out of it. Never buying a Whirlpool Fridge again.

Updated on 12/28/2020: I purchased a 28 cu. ft. side by side Whirlpool refrigerator less than 3 years ago (Feb. 18). The icemaker dispenser paddle quit working nearly a year ago and there are no replacement parts supported. Today the ice maker quit making ice. This is crap for a major appliance that youd expect to go twenty years or so. Very dissatisfied. Dont waste your money on this stuff.Original Review: I purchased a Whirlpool side by side refrigerator about 2-1/2 years ago, paid $1,800+ for it. Now two months ago the ice maker dispenser through the door quit working. I replaced the auger motor and that didnt help. Now the parts department says the actuator panels are no longer available. This is planned obsolescence to the Nth degree. No support for a major appliance less than 3 years old. Whirlpool SUCKS!!!

I have previously owned a Maytag washer for 16 years that went through three children. They are older now and two years ago I decided to buy a Whirlpool Cabrio for the upgrade and large capacity. Well just like every other customer that purchased these crappy machine, I now own one of the worst washers in the history of washing machines. It started about 13 months after I bought it and now is completely broken. I am so angry that I spent the amount of money I did to be so disappointed. I have not abused this washer and I can hardly believe the customer service or lack there of, that this company supports. I would hope that people do their research before ever purchasing a whirlpool anything. TERRIBLE COMPANY and my Cabrio is heading to the landfill.... Thanks Whirlpool. YOU SUCK!

Are there negative numbers for ratings? Horrible, to say the least. Whirlpool is the parent name for KitchenAid ovens. I have an electric oven and the glass on the front door exploded! Whats worse is that I have been given the complete run-around! I have called, wrote, waited, and tried ordering through other companies--still no luck! How does Whirlpool get away with this? It seems that Whirlpool no longer makes the part!! Do they really expect consumers just to replace an oven every few years? Poorest customer satisfaction I have ever experienced! This should be a consumer fraud grand suit, as there are numerous complaints about the same issue with Whirlpool appliances! Stay away from this company by all means!

We bought a new Whirlpool refrigerator about three years ago. Because of space, we had to purchase one with a top freezer and also with no ice maker. First of all we didnt realize it was much deeper than our old Kenmore so it stuck out further into the kitchen space. That was not that big of an issue. At first everything ran great including the top freezer compartment, or so we thought. Then we noticed that when we had ice cream in the freezer and put water in ice cube trays to freeze, the ice cream would get very very soft. This continued to the point that now anytime I put water in there to freeze ice cubes I have to turn up the temperature to keep the ice cream frozen. Once the ice cubes are froze, there is no problem, but they take at least six hours to freeze. Then one day when a young child slammed the refrigerator door closed, the freezer door popped open about an eighth of an inch and then closed again. So, I tried it. Anytime you close the refrigerator door a little too hard the freezer door pops open. I then tried the dollar bill test to check the strength of the seal. The bill pulled right out of the door with very little effort. So, is the problem bad seals, bad design, or bad quality control, or what. How can I be assured that the frozen foods in the freezer are being frozen as solid as they should be. I know they dont freeze solid enough in the freezer door. I will eventually dump this refrigerator and go get another Frigidaire. If we have to get one with a bottom freezer, we will just have to rearrange our kitchen to accommodate it. But, having to turn the temp up and down every day is ridiculous. I have had issues with food close to the walls in all refrigerators slightly freeze, but never had an issue with keeping things cold enough. I will never buy another Whirlpool refrigerator, stove, or anything else for that matter. I have always had good luck with Frigidaire, so I will stick with what I know works.

It was time to put the old Frigidaire Washer out to pasture. I researched for quite some time online to find just the right new one. Its all so confusing as they all claim to be the best. The Whirlpool WTW500DW Top Load is the one I chose to look at along with 2 comparable others. I have had Whirlpool appliances in the past and was always happy with them, so I will be honest, I was leaning towards Whirlpool. I purchased the WTW500DW and matching Dryer after looking at the 2 others first. Price was lower, features were more to my liking and better quality/sturdiness was very apparent to me. This was the lower priced machine out of the 3 but had everything I wanted and a little more. The HUGE wash basket is wonderful. I have literally cut our laundry down from 4-5 loads a week to 2! Our clothes have truly never been cleaner.I am amazed at the great job this machine does with a minimum amount of time and water. It is quiet, efficient and the cycles do what they are supposed to do. The absence of electronic pad buttons is greatly appreciated. Its standard dials are easy to read and set. In my opinion, Whirlpool has done it again. Its a great Washing Machine at a price that is lower than others without as many nice features, it is well built and does the job perfectly.