I purchased a 12 year warranty, high end Whirlpool WATER HEATER (OR SO I THOUGHT AT THE TIME) through Lowes in 2014. Model ND50T122-403. Six years and multiple service calls later it is broken again, this time for the final time. I am ripping this garbage out. So livid with this company that could give a rip about their customers. Three years in to my 12 year warranty it started giving me problems. Horrible HORRIBLE customer service. They will insult your intelligence. Whirlpool will not honor the warranty or stand behind their product. They just take your money and basically give a shrug of the shoulders or worse blame you for THEIR TERRIBLE product failing. It may be unscrupulous and unethical but I guess saves them a pile of money which is what they seem to only be out.The Service Tech that came for the 4th time to repair it says they see this all the time in Whirlpool water heaters. Its a Design Flaw they say. I dont know about all that. I just know when I have been swindled. The electronics are garbage. The pilot light when it goes out is not easily reset as others have mentioned on this site. Will stay lit for while and then shuts down. Whirlpool says, despite reams of evidence to the contrary it must be a safety issue in the install, which they have absolutely zero evidence of therefore, they are not honoring the warranty. They are Blaming the installers, according to our service techs who tried to order the part thats supposed to be under warranty.The original installers, by the way were from Lowes, the outfit that sold me this hot mess. Another Class action lawsuit seems ripe. Or perhaps the consumer protection division from each states Attorneys General would be interested in protecting their citizens from practices like this. Lowes is complicit in allowing it, failing to protect their customers and not calling Whirlpool out for it. I cant think of a more deserving target of consumer protection than Whirlpool. A truly horrible, expensive experience. See the Whirlpool logo and RUN - - DO NOT WALK -- THE OTHER WAY!

We bought this double oven range and then find that two element cooktop sometime work and sometime do not even the indicator light is on. Please tell me how to fix it. It cause me headache.

This machine (Cabrio) is a piece of junk. It does not fill up with enough water to cover the clothes, even on deep wash and your detergent will still be sitting on top at end of wash and clothes are not clean. It was a $900.00 machine. We need to file a class action law suit. Worthless waste of money. Anyone know of any remedies to get a new machine from Whirlpool or of any class action suits?

My washer is at least 15 years old. When we bought it we had two school aged children at home. My husband and I now have an empty-nest and we have not had any service calls or break downs since we purchased this machine. It still cleans our laundry very well and we are getting our moneys worth from this washer.

Am posting in regards to a brand new dishwasher that I purchased the first part of February 2020 from Menards. The dishwasher I bought is Model # WDT730PAHB and Serial # F94519386. I had the dishwasher 10 days and it stopped working after running only two times. I checked the breaker box and all electrical connections to the machine and it was getting electricity, but would not turn on at all. I called the store to return it and they only have a 7 day return policy. Since then Whirlpool has been contacted and I have had two service calls from Whirlpool. The mother board has been replaced (which I waited two weeks for the part & five hours for a service man) and still it will not come on. Now I am waiting on a wire harness, ordered on March 4th or 5th and still not here. I completely understand wanting to fix a broken machine, however this was a new dishwasher that only worked for 2 washes. I have now been without a dishwasher for almost 2 months, which in light if our current world situation isnt a huge deal, however this is a time when sanitation is very important. I feel like Whirlpool should offer to replace my new machine with a new machine and not something that is refurbished. At this point it is costing more to repair this machine than to just replace it. Every time I call Whirlpool I get the line of we have to repair it. Give me a break. Take care of your customers!!?? #neverbuyawhirpoolproduct

I just bought a Whirlpool Duet Front Loader, and it vibrates excessively and wont fully rinse out all of the detergent. I have to take the tray out each time and rinse. Also, it has a musty smell.Whirlpool sent a repairman out to replace the shocks on a washer that is less than 2 months old. The repairman told me to use less detergent, but I am only using a teaspoon of powder detergent which is recommended and using Affresh once a month. There is nothing they can do about it till it is deemed unrepairable.

This ref model # wrf736Sdam13 is less than 6 months old. The doors have never lined up. At the top is a 3/4 gap and it is 1/4 at the bottom. This is a side by side. Sometimes the left door will open on its own. If you stand to the side and look across the front, the left door sets out about 1/2. My wife and I have contacted whirlpool many times and they will not do anything. I am ready to get another ref and get what I can for this piece of JUNK. We built a new home and purchased all whirlpool appliances and do not like any of them. Will never buy whirlpool again. Very dissatisfied with all – RANGE, DISHWASHER AND THE VENT HOOD. PS, the vent hood sounds like it is crushing ice when you cut it on. Very, very DISSATISFIED with all of them.

I bought a whirlpool water heater at Lowes 4 months ago, and it has stopped working. I called the customer service number and was treated so unjust. I told them that I had just had it looked at by a plumber and he said that the water heater needed to be replaced, I told the whirlpool represented if what the plumber had just advise me. So I asked them if they could just replace it, the customer service representative told me I had to call another number to have their service people look at it and that wasnt for another 10 days. At which time I asked the representative what was I to do without hot water for 10 days. She told me that they could only schedule it that way. So Im here to tell you all please please please dont ever Buy anything from whirlpool because they will not back it up! I on the other hand just lost $500 and went out and bought a Rheem water heater instead.

I think the whirlpool washer is a very nice machine. I think it does a good job of cleaning but still has the tub odor problem that a lot of front load machines have. As far as reliability it has done pretty well but I did have to replace the tub bellow and it is only 5 years old. It also makes a lot of noise so it is not a quiet machine at all. The steam option on the washer is a nice feature but not sure how much it does to help clean stuff.

The Whirlpool range has worked effectively and efficiently for over ten years. We have experienced no problems. It is used several times a day to prepare meals and bake items. The cook top gas burners ignite easily, provide equal flame distribution, and the oven has an air blowing feature that makes cooking and baking much easier. One reason we chose Whirlpool was because this brands stellar performance history, its appearance, and its functionality. Overall, we could not have selected a better appliance for our use. We can unequivocally state that was and still is a solid performer for its cost.

Whirlpool stove, product ID WFG540HOES. I purchased a whirlpool gas stove in 2014 for a lake house. Came to my lake house to find the temperature was 90 degrees inside and the oven was running full blast. The oven had turned itself on. Whirlpool appears to be having a problem with this type of issue. Called their customer care department and was transferred to the appliance safety line which was only a line to leave a voicemail. Very bad customer service. My kitchen countertops and kitchen floor will need to be replaced, also cannot get rid of the burnt smell in my house. Do not recommend purchasing Whirlpool appliances.

We bought a brand new basic refrigerator, freezer on top, no frills, no ice maker, no water dispenser (model #WRT359SFYB) in Dec. 2011. For months, things on the bottom shelf of the fridge would freeze. The more we turn the control dial down, the more things would freeze. Finally, everything stopped freezing, including everything in the freezer. After having to throw everything out, we called for service. One year and 4 months out from our purchase date and without an extended warranty, we were offered no help. The repairman said that we had a leak as a result of poor manufacturing and there was no refrigerant left. He filled it but said he needed to check with Whirlpool to see if they would cover the repairs. It turns out they wont. I called them myself and spoke with a manager who offered no options at all, other than paying more than the price of the fridge to have it repaired. I asked if they were okay with their product having such a short life, filling landfills and causing such problems for their customers to which she replied that they are man-made and have no life expectancy. Crazy! For a manufacturer of large, costly appliances, one would think they would stand behind their product more. She also said that she would file my complaint and would have let me know if there was a recall on the fridge or any of its parts. It appears to me that others have had similar complaints. I wonder what warrants a recall. I will never buy Whirlpool again.

We bought the Whirlpool Cabrio forcibly when our 20-year-old top load whirlpool finally gave out. The Cabrio sucks. It does not get anything clean, it ruins clothes due to low water which creates friction, clothes are left wrinkly, smelly, pilled with lint, stinky and unclean. Ive had it for a year and Ive given every cycle a chance. It simply does not do what it is supposed to.The HE washers are supposed to reduce water, but having to rewash everything several times with load times up to two hours not only increases the amount of water used but increases the amount of energy used. Our electric bill has gone up $30-55 a month on average. This doesnt even account for the fact that Im spending nearly 16 hours a week doing laundry for a household of five. Thats nearly triple the time I used to spend on laundry. From having to pretreat even the most minor stains to spending hours trying to get the wrinkles out, and having to remove pills of lint, to the fact that one wash cycle does not get the odors out nor the dirt out therefore multiple cycles are required. I honestly think I might spend less time if I hand wash everything, I certainly would get them clean and deodorized. UNFORTUNATELY Government regulations force the consumers to buy HE washers so our choices for clean deodorized clothes are non existent. If I had to do it again I would buy a used non-HE washer knowing it would run another 10 years and actually get my clothes clean.

We bought a new Whirlpool side by side refrigerator almost a year ago based on good reviews. There are many things that we love about it; however it has had ongoing problems and the the latest one cannot seem to be fixed despite multiple repair calls by two different repair services. The service center has been responsive and even extended our warranty but we are getting tired calling them and having repair people in our home. At what point does Whirlpool consider its appliances to be lemons and replace them?

I chose this dishwasher with stainless steel exterior to match other appliances in the kitchen. It functions very well and has for years. Very easy to keep clean. The interior shows no wear and the racks provided make it easy to arrange the dishes and silverware.

Perhaps I am fortunate, but when I read complaints regarding products on the Consumer Affairs site, it makes me wonder because I never have any problems whatsoever with anything I buy. The only time was with a cheap $20 dvd player which lasted just a year. I was given a 10 year old whirlpool fridge 7 years ago. It still works great. Very cold freezer and great features such as frost free freezer. Also Whirlpool Estate budget line dishwasher, washer and dryer ten years ago. No problems!Why do people spend thousands on refrigerators, washers, dryers, and dishwashers? Just buy the basics. It is not important to buy french door refrigerators, dishwashers with stainless-steel interiors, washers/dryers on pedestals and the like. You are only impressing shallow people. All in all, I will always purchase no-frills Whirlpool appliances. They are the best! And you can be like me and have no credit card bills and plenty of money in the bank with the result of low stress.

We bought model # WTW5000DW2 Whirlpool top loader. The sensor for water level continually bangs until the water reaches its required level!! Very annoying! I like that it doesn’t have an agitator but that’s it. I’d rather be able to pick my own water level. It also is a very slow process!! I would not recommend this machine unless it is going into a sound proof room.

My Whirlpool dishwasher is used 2-3 times per week. The interior has more than adequate space for a full load of pots, plates and utensils. A normal cycle is used and the washer is essentially very quiet. Dishes/glassware always come out spotless and squeaky clean.

Think twice before buying Whirlpool appliances. In our experience, quality and durability are a real issue. Here is our story. 5 years ago we built a winter vacation home. We bought brand new Whirlpool appliances from a reputable vendor at full price. Washer, dryer, double oven, and refrigerator. The washer arrived damaged. The damage was a button that was depressed and could not be released. This was brand new washer, never used, but Whirlpool insisted that we had caused the damage. It was only after the vendors tech got involved that Whirlpool relented and sent a repair tech.Next, the bottom oven door came apart in my hands after just days of use. I had to fight (yes fight and argue!) with Whirlpool customer service to send a repair tech. Finally after much arguing Whirlpool sent a tech and the oven door was repaired. The tech told us that this was a common defect! (Shame on you Whirlpool!) So why you might ask, why am I complaining? Well this is a vacation home. We are here 3 months a year (times 4 years = 1 year of very light use) and today the oven door came apart in my hands again. That makes twice in 12 months of light use. Frankly, this is shameful! I do not understand how this company gets away with it!I am disgusted with Whirlpool crap quality and crap customer service and I want everyone to know what they can expect when buying Whirlpool. I suggest you check all available reviews before placing your order for anything from Whirlpool. As for this new oven door repair? Ill report again after talking with Whirlpool but I expect to be told Sorry sucker, the warranty is over! Buyer beware!

I have bought Whirlpool washer (small size) and dryer less than 2 years ago. The washer started to develop an error f6, as it shown. Finally, machine could not work as far as warranty was expired. The Sears technician made very quick overlook and told that probably engine was gone and advised to buy a new machine, as repairing parts are not available in Canada. He charged me 96 dollars for that.

It does not clean properly, if the dishes are not almost totally cleaned before putting them in the dishwasher. It has stainless steel inside, but the plastic holders have all had to be replaced. It is a large dishwasher that holds pots and pan. It is plain and has nothing outstanding to look at. Dishwasher are not meant to last any longer than 8 years, I have been told by a repairman. I will never purchase a KitchenAid, made by Whirlpool again!

I purchased a new gas water heater from Lowes and paid a plumber to install it. I have been having problems with it staying lit. Once I noticed the issue, I notified my plumber and the plumber was aware of this on-going issue with these water heaters. The plumber told me to call Whirlpool and have them send me a new thermocouple. Ive been putting it off until now, but realized today over the phone with Whirlpool Customer Service that the problem is with the vent. The manual that came with the water heater has a horizontal venting installation, yet Whirlpool claims that it should be vented through to the roof and they sent me, via email, the correct manual. When I asked Whirlpool how the plumber was supposed to know, she said that he should have known that it was not the correct manual (even though there is no model number written anywhere in the instructions manual) and that we should call to make sure that we have the right manual before installing my next product. So, I need to double check every purchase I make! Or is this only with Whirlpool products? After speaking with two different Whirlpool reps, I have concluded that I need to purchase a new water heater, but believe me, it will not be another Whirlpool!

I purchased a Whirlpool Microwave on 9/21/10 from Hamilton-Bryan in Wichita Falls, Texas. I had a small fire in my microwave on 9/19/11, due to a faulty mica board. This was replaced by Mr. Bobs in Wichita Falls, TX, under the warranty. Then on 1/9/12, the microwave would not warm anything. I called Mr. Bobs again, and they said the transformer was out. I called Whirlpool, and was told by Yvonne that Whirlpool would replace the part only, with no labor, but Mr. Bobs was closed, and to call back in the morning, so this authorization could be set up with Mr. Bobs. I called back and there was no record of my call with Yvonne. I talked to a supervisor Rachel in Tennessee. She put me on hold for a while and finally said she found Yvonnes note to authorize the part. I explained to each person I talked to that I was dissatisfied with Whirlpool. I believe I have a defective microwave. I would like my money back, or a new microwave. I believe the defective mica board is related to the defective transformer. I am a very dissatisfied customer. I have used Whirlpool most of my adult life. I have used them since the 1970s. I currently have a Whirlpool refrigerator, washer, and dryer. A similar situation like this occurred when I bought a Samsung washer. I was dissatisfied, and Samsung refunded my money, and I bought a Whirlpool washer to replace Samsung. I will not be satisfied with this situation, until the microwave is replaced. Thank you for your concern and attention to this matter.

On December 24, I was planning my annual Christmas Eve dinner when my oven just decided to quit working completely. This was the third time my oven broke down on me. I called Whirlpool and they pretty much told me theyll get to me when they can but it was the holiday. So I understood that it would be a few days. I had a technician come out to my house on December 27 and tell me that he needed to order a fuse. He called all over the state to find one but no one had one so he put it as an emergency. The technician did everything he could to accommodate me but could only do so much. So I waited and waited but heard nothing.Today, January 3, I called the department to see when my part was going to be here and they tell me January 10 - unacceptable. I called the management team and spoke with Tiffany who pretty much just told me, Sorry. You have to wait five business days to find out if the part is available. If not, then we can discuss sending new ovens. Why would we have to wait five business days from January 3 when it was ordered on December 27? Look, Im a very reasonable woman and this is the first time I have ever complained online about a company. But I have gone 10 days without an oven and I have a family that I cook for daily.My ovens are four months old so this should not be happening. And when it does, there should be parts to fix it or a replacement on hand because no family should have to go without an oven when they just paid a ** load of money for it. Customer Service should be a little more sympathetic and a little less about business because at the end of the day, theyre not the ones suffering, we are. Also if this part is on back order, that tells me that this probably happens often. Maybe Whirlpool should recall this oven model because whoever heard of an oven overheating? Get it together. I will spread the word of mouth about my experience!

My refrigerator has needed several repairs in the 5 years since purchased new. Several plastic parts (bins, handle, etc...) have cracked and ice maker no longer works. Dont think I would purchase another Whirlpool major appliance if at all possible, as I am deeply dismayed at how this one has held up.

I just bought a new home, and it came with what was described as top of the line Whirlpool appliances. The Cabrio toploading washer worked for two loads then just stopped. After arguing with Customer Service for a while (They insisted this must be an installation error.), I talked with the builders. They gave me a different customer service number. My second call got me a repair appointment, during which the repairman discovered that the pump was in fact dead. Because this is a new model, they didnt have a replacement on hand. So, I will have to wait an additional week and a half before the part is installed. This is a product that retails for around $1000, and it lasted less than one day. My last washer cost $400 and was still running fine when I sold it after 10 years. I can already see the handwriting on the wall. After my warranty is up, I will have to replace this hunk of junk with something that has some reliability.

I bought this washer less than 2 months ago and I am devastated to say the least as they are not even remotely cheap. Appears that is doesnt come close to using enough water or enough agitation to get even 2 pieces of clothing clean. What good is 5.8cu (largest size tub) if you cant even wash a load sized for non HE washer. I am forced to wash a 1/4 of the amount of clothing now vs my previous standard washer, if I even want half cleaned clothing. I have tried every cycle with no difference.Doesnt use enough water but appears to spend most of the cycle time, filling with water. I know that sounds contradictory, but there isnt really any other way to explain it. Might as well not even have an (agitator), I use that word lightly here, as it does nothing to help clean the clothing inside. Pre-programmed cycles are not enough to do what you need it to do. Because of the pre-programmed cycles, unable to place clothing inside, fill with water, agitate a little and then stop or pause long enough to let contents soak for a while. I really miss being able to do this with my previous Whirlpool washer.It doesnt matter how little or how much detergent you use, the results are always the same, clothing comes out partially dry and dirty. Usually requires 2 or more wash cycles to remotely obtain clean items. Most items never even go under the water, no matter how much water it decides to fill with. I am so disappointed with Whirlpool with this fiasco they call a washer, with their name on it and they should be also. I have never owned any other brand than Whirlpool, so I didnt hesitate to buy this set, as I had wanted them for several years and finally made the decision to purchase and what a mistake this was. Will never make this mistake again. Whirlpool needs to correct this for every customer that has purchased these washers or risk ruining their reputation.

I have had my washer & dryer about 12 yrs. It has given me great service; however the spin mechanism on the washer stopped one month ago. It was replaced thru my home appliance warranty. I need the front loader style because Im disabled now, and cant take clothes out of washer. My previous set was Kenmore & it lasted 20 years. Looking to purchase in 2 months.

Whirlpool refrigerator is 2 years old and has LED lighting. Light went out in freezer and dimmed in refrigerator. Requires a technician to replace them with 3 hours of labor due to wiring. Total cost parts and labor $700. Whirlpool has a one year warranty and was unwilling to repair at their cost. Warning - do not purchase any refrigerator with LED lighting that requires a technician to replace the lights.

I purchased the refrigerator (WRT3L15ZYBOO) from a reputable store (Lowes) on 10/15/11. 15 months later it failed. The service tech diagnosed complete loss of refrigerant. Cost for repairs would be more than half the purchase price and the wait for parts would be weeks. Contact to Whirlpool customer rep (Brittany) said no assistance was available, even for obviously a defective product. Solution: I had the store remove the defective appliance and purchased a new fridge (not Whirlpool) at about the same price it would have cost to repair the defective one. With delivery within 3 days, I likely saved time and money over dealing with Whirlpool. I had purchased a Whirlpool stove at the same time and am feeling quite anxious about it. Consequences: I plan to purchase a washer/dryer in the next year. No Whirlpool products considered.

Bought a higher end Gold Series French door refrigerator. Immediately the door would malfunction and the the piece that pops out to seal the gap between the 2 doors kept piping out when the door opened...They came out and replaced it which did nothing...The repairman said we have to open the door slowly...Give me a break...Have a older cheaper model that is almost the same and its always been flawless.Now in year 2...the whole system shuts down out of the blue and thaws everything then suddenly works for a few months...Repair guy says cant do anything if he doesnt see the problem...Just got back from long vacation...We turned off the ice maker and emptied...Returned home to damaged wood floors and a bin full of ice...System reset when it restarted and started making ice...2 years old and we have a Samsung on order and the Whirlpool is going in the trash...Weve had many whirlpool products and the defects are getting worse every year...Absolutely done with them!

I bought a Whirlpool washer and drying matching set (model 6400sw3). I liked it because it was extra large without agitator in the middle. Ive had it for about 2-3 years and I have already replaced the drain pump, motor and barrens, it has cost me over 500.00. I thought now OK its working fine, but now its giving me a code every time I wash of LD. I am so fed up with this!! I should have bought a new washer but I felt as much as I put into it, I basically built a new one. And now this code comes up every time and I have to power it off. Im not sure if anyone else has had this problem but I just dont know what else could go wrong with this. I will never ever buy a piece of junk like this again!!

First of all, I did not want to give a rating of one. Your system forced me to. They do not even rate one star.In summary of the below, I did not fail to communicate from the moment we received our appliance and Whirlpool in short intentionally wasted time to let the warranty run out to avoid replacing a lemon of a dryer. Please read details below.We bought our new dryer (model WED9400SZ) on 10/24/10 with a one year service & parts warranty from Appliance Smart in Apple Valley, MN. In March 2010, we called in to Whirlpool customer service to relay our issues & to arrange for service & repair after a few months of noticing holes in our clothing (at first thinking it was the new Whirlpool washer making the holes).Although we purchased the unit in late October, we didnt use it for the first time until late November (1 month later) as we just bought our home & took four weeks to paint the entire home before moving in. Then on December 29, 2010, we left for a three week vacation to Mexico & again hadnt used the dryer during that time. Returning home, we started to use the new washer & dryer (in late January 2011) but had thought it was perhaps the washer making the holes & it took us until to March for Whirlpools preferred service repair providers to determine that the holes were coming from the dryer. I do not have a reference number to refer to for the complaints to Whirlpool as I was not provided one.They only always asked for our delivery address which is: xxxxx ****, Lakeville, MN.The issue of the dryer making noticeable holes in our clothing and in one instance chopped a sock completely in half (both pieces found within the dryer drum not stuck behind the drum or sucked into another area of the dryer) has been consistently ongoing and to date has not been fixed. On several occasions, I expressed my concern to Whirlpool customer service as well as to managers (because the case had been elevated to where they had managers and review boards looking at the problem more closely) as we were getting closer and closer to the warranty expiration and the dryer had not been fixed. Routinely, I was told that regardless of the warranty expiring, if its the same issue that persists and had not been resolved while within the warranty date, they would continue to honor the warranty by continuing to try to fix the problem or replace the unit at no additional cost to me if necessary.Whirlpool had escalated this repair issue (multiple times) to their review board and determined that the dryer was indeed repairable and continued to send out Twin City Appliance to repair it. Finally, just 23 days out of warranty, Whirlpool deemed the dryer should be replaced, but at the cost of a new machine $370 to us (which they somehow prorated to get that figure). We paid $399.98 plus tax for our supposedly new dryer so clearly this is an unexcitable resolution. In speaking to Rhonda this morning, she further prorated the new dryer replacement cost to $260 to include installation and another one year warranty and gave us until December 21, 2011 to take advantage of.This product never worked from day one (a lemon) and has caused roughly $400 in damage to our clothing (all photographed for proof). This has further resulted in me missing work to let in repairmen & and taking great amount of time to lay out out wet clothing around our house to air dry (again, all photographed. ) This has caused extreme stress for me in spending hours and hours on the phone with Whirlpool and repair people (cell phone records of dates & conversation length as proof). I have also developed great anxiety attacks in using our dryer, scared at the outcome of which of our clothing will be ruined. After having two different service repair companies (A&E Factory Service and Twin City Appliance, both in MN) at Whirlpools insistence come to our home on more than 10 occasions within the year warranty to determine the cause & try and repair the faulty machine, this proposed resolution by Whirlpool is absolutely unacceptable. It is important to me as a consumer the this issue is formally filed with a reputable institution (BBB). I feel we have no choice at this point but to contact our lawyer and take this issue up in the courts. Resolution proposed:I am seeking a replacement of our dryer at the equivalent or greater value than the model we purchased and a letter of apology from the CEO or equivalent position in their corporation as I want to know that this poor level of customer service provided by their company was indeed brought to their attention. I am also asking for $400 to replace our damaged clothing. When this goes to court if not resolved via the BBB, I will ask for pain and suffering damages as well.This has been an unbearable chapter for our family this year, one that has weighed heavy on us and caused great stress, anxiety and loss of money and time. I am in shock that a worldwide corporation with the longevity and commercial history and quality service that Whirlpool was known for cannot admit that this lemon we purchased is a (most likely) rare instance and step up to the plate and demonstrate integrity and show value for their customers by doing the right thing. Time after time their customer service reps promised I had nothing to worry about and that if the machine could not be fixed even if it fell out of warranty, they would take care of the replacement of fixing it at no additional cost to me.

Be very careful when you buy this heater. It will go bad within a short time, and you wont have any hot water heater. You call Lowes, they wont take it back, they will tell you to call Whirlpool who may send you a part or send someone to fix it. No hot water for many days. Again, after a short time, it will stop working and by the time you get it fixed, again no hot water for a long time. This is the pattern with this piece of garbage. So you get disgusted, rip the thing apart and take it to Lowes for a refund.. Sorry Dude, they wont take it...it is stated in their receipt or on the literature that came with the heater. Your best bet... put a bunch of dents in the heater and tell them it was damaged when you opened it... Lowes will be obligated to refund the money. With so many complaints on Consumer Affairs and other web sites, why is Lowes still selling this heater and no other brand??? Maybe Superbowl tickets or a trip to Hawaii for the buyers...who knows...but one thing for sure, since Whirlpool does not respond to these complaints, I will guarantee you that their other products will suffer in sales because, I for one, will not buy another Whirlpool product.

I bought a new Cabrio washer in August of 2011, and by December of 2011, it sounds like a jet engine when washing or spinning. It is still under warranty, but it is the same issue reported by countless others as I have discovered. Whirlpool should recall and find out what the problem is so that every consumer does not have to experience this issue.I will never buy Whirlpool again and I am going to make sure I spread the word about this machine to keep others from this experience.

I am on my second Cabrio. The first one only lasted a few years, but I stayed with the Cabrio line because I didnt want to replace the dryer. That was my first mistake. The second Cabrio washer constantly leaves a white residue on dark clothing. I used an HE detergent, reduced the detergent and put the dark clothes through an extra rinse and still find residue that has to be scraped off. I called Whirlpool on Dec. 19th, 2018 to complain about this and was told there was no history reported of this kind of problem. Then I went on the ConsumerAffairs website to learn that many others have the same residue issue, among many other products. I will not ever purchase a Whirlpool machine of any kind again.

Whirlpool WRF993FIFMOO: Refrigerator Problems: the doors do not close, both ice makers went out, The computer on the filtration will go off. Refrigerator had problems maintaining temperature since 8.12.17. The refrigerator no longer works. This is my second unit since 11.09.16. It came from nfm.com.

I purchased the Whirlpool Cabrio about five years ago. Last year, the motherboard had to be replaced. This year, it started load balance issues on the spin cycle; in other words, it wont spin without sounding like its going to tear itself apart. It cost $100 to have someone look at it, and was going to cost almost $400 to repair, and whats next? I spent a lot of money for this machine, and Whirlpools answer was to offer me a discount to purchase a new Whirlpool. Do I have Stupid tattooed on my forehead? I will never buy a Whirlpool again!!!

Our Whirlpool water heater needs a burner assembly replaced. Second time within the warranty period of six years. Parts have to be ordered, so you will be without hot water for several days to a week. The worst part is reaching them. Between my wife and I, we have almost 4 hours invested in sitting on hold waiting for someone in three different calls. They never answer the phone. They give an option to call back. They never call back. Im so frustrated. No Whirlpool products ever again. Im sitting at my desk, hoping someone will eventually answer the Whirlpool line. I dont even have the part ordered yet after two days of no hot water. Who knows how many more hours I will need to sit here and listen to this music on hold. It is incredible in 2021 a company can remain open while offering this kind of customer experience.

Have had this refrigerator for about four years and its broken down twice. It has rust and stains on the outside which are hard to remove. I have had other refrigerators that have lasted longer and were in better shape.

Refrigerator making a non stop loud noise, model WRF560SFYH01 - Thought I was buying a reliable product with a good name. Should have read other customer concerns as it seems like the products last as long as the warranty. A few months after the warranty, my refrigerator started making a very loud noise. Repair person takes it apart as the diagnostics showed no error and his best guess was a thermistor as there was ice build up making contact with the fan. Replaced it and the total of the bill was $174.23 and this may not even be the problem. If it is the board not reading properly, very expensive.

I have a top-freezer model WRT5715MYW. This week will mark the 3rd time Ive had a service call to complain about food freezing in the refrigerator compartment. The last time the repairman told me I couldnt place food in the center of the refrigerator since that is where the cold air from the freezer compartment comes down into the refrigerator compartment. This time when I called to schedule the repair call, the woman at the appliance store where I purchased this told me she also has a Whirpool refrigerator and she cant place any food on the bottom shelf of the refrigerator due to freezing. So this 21 cu ft refrigerator has a lot less usable space than I was led to believe when I purchased it. I would not recommend this product due to this reason. Beware of that channel that comes down the center of the back of the refrigerator. It seems like a design flaw to me.

Bought a stainless steel Whirlpool Gold bottom freezer in 2011. I purchased an extended warranty from Lowes (4) years, and still have another year left on it. Im constantly having to mop up puddles that form under the right front of the refrigerator. I read someone elses review with the same issue along with a sheet of ice forming in the bottom of the freezer and having to chip it out so the freezer drawer will close! Im calling the warranty company today.

I purchased this dishwasher (whirlpool WDF330PAHW2) in February 2019. Really worked great until May 2020. Now doesnt drain on the last cycle, smells bad (even though cleaned) and door leaks under handle on front. Really too bad. I have been a Whirlpool champion for 25 years. Now not so much.

Bought at Lowes. Washer was horribly out of balance on first use. Called warranty # to get service. Was made appointment by Whirlpool for next day. Too good to be true I thought and I was right. A week later, repair company called to make their own appt, chuckled and said Whirlpool does NOT make appointments for them. They came out to see washer and at the time of appointment, the guy said sometimes they come from the factory not hooked up right inside and after he went back to a lady in the office, Jonnys Appl Repair, Bozeman, MT said they would not fix it because washer was not sitting on a concrete floor. They are idiots. Finally, washer completely broke 7 months later. There was no service that would honor ANY appointment Whirlpool made. Went through 6 repair companies trying to get a close appointment date. Hopefully next week will be the magic repair. GO WITH SEARS. Repair is directly through them and they show up when they say they will. Ive never had a new product not working right when purchased at Sears.

I have hated this Cabrio washer and dryer set since the day they were delivered brand new by Best Buy a couple of years ago. The washer does not clean well, often does not spin dry, and leaves some clothes dry after a full wash cycle!!! I have to wash small loads on the deep water cycle to even have a chance at cleaning the clothes. The clothes are so dreadfully compacted and tangled that it takes great effort to birth them out of the washer, unfurl them, shake them, and put them into the next torture machine- the dryer. It is as if Whirlpool intended to build a machine to twist clothing so tight that it requires a bodybuilder to untangle the clothing. Then the items are so incredibly crumpled that ironing has found its way back into my already busy life. Ironing is a massive challenge to the degree of wrinkles in the clothing. The slanted tops are icing on the cake. Cant even pull the clothes out of the dryer to the top of it because they slide right off. Cool.

I paid $1246 for a Whirlpool glass top range. This was not a cheap model, but I wanted it as the starting point of my new kitchen. After only about a year, we noticed that the area surrounding the operation controls was turning a funny color. On closer inspection, we noticed what appeared to be something peeling off, it was paint! The area surrounding the controls, which appeared to be brushed metal, was actually painted plastic! I was furious that an appliance at this cost level was made of plastic....really, a stove top made of painted plastic? I complained and after a huge fuss they agreed to come out and replace it ONCE. Well its been just over a year since they replaced it, and guess what? It is peeling off again!I dont know what to do, as Whirlpool obviously has gone the cheap end and doesnt want to fix problems. As others have mentioned, they say that it is JUST cosmetic, and they wont cover it under warranty...now my first new appliance for my first new kitchen since 1972 looks like crap! I should have kept my old avocado green appliances - they lasted over 40 years, still worked, and still looked good (except they were green). I wont ever buy another Whirlpool appliance. For those who mentioned that their appliance would turn on unexpectedly, please check recalls....this is one of the major problems on recall. Buyer beware!!!!

It started getting warm and wasnt getting any warmer. Model number ED2VHEXV001 22 cubic feet side by side. I read another review and it sounds just like mine, OMG. It better just need something, its less than three years old. I am not happy and I always bought Whirlpool, my first trouble with it.

I am very upset. I bought a Whirlpool range (model YGFE461LVS) 2 and a half years ago and today when I tried to bake a cake, the oven overheated (as if I had put it on broil) and although the display box showed that it had turned itself off, the oven kept heating and getting hotter and hotter, I had to unplug it. I feel like I have bought disposable appliances! How could I have such serious problems after only 2 years? To top it all off, this past week my fridge (also a whirlpool, model WRT779RFYM10) also started acting up. Water is leaking all over inside the fridge and the freezer. I have to clean it up everyday.

Had one double wall oven lasted 15 years with just about no problems until the control panel broke and could not be fixed. Bought another just like it and it is having problems after 6 months. Light wont work. Turn on from the control panel and the time does not work.

I love that as soon as Im done cooking. I can lift my grate with oven Mitt, clean the gas cooktop before food becomes caked on. My stove looks as good today as day I bought. The third rack was great for holidays.

Our just over 1 year old Whirlpool washer died completely last month (mid May). After calling them and being directed to the extended warranty dept (which we ended up purchasing), a repair guy came out and told us it was our main controller board. Three days later, he returned with the board and nothing. We were then told it was the user interface. They were on backorder until June 5, which means our machine would be out of commission for three weeks. I just received another call informing us the part was now on backorder until June 15. Whirlpool, on what planet is it acceptable for your appliances to be out of commission for six full weeks? Never again.

Weve had this washer for about 9 months now. We noticed that the loads being washed small or large werent coming out clean. When wash cycle finished items were covered in soap residue and or had large dry spots where water had never touched the area. When our sheets were washed in bulky/sheet cycle and deep water this happened. Maytag sent out repair person to find the water pump went bad, pump was replaced. After repair same bad washing results as stated previously. Maytag then sent out repair person for the second time. This time the main electrical board was replaced. Still after two repairs wash loads are still coming out dirty, soapy, dry in spots in any of the selected wash cycles large or small. Third call to Maytag and a third scheduled repair date coming up in a few day. Over the phone the Maytag employee only words of wisdom was, Did you buy the extended warranty. So unless there is a third failure I believe that this washer is just a poor design.

The dishwasher we purchased is a great deal. I love opening up a dishwasher to sparkling clean dishes. The top rack moves up and down and silverware stores easily in the door. Its sooo quiet and easy to use. I love the hidden buttons that dont attract my toddler! Highly recommend!

I just bought my stove four years ago. Every time I want to bake something, I have to run a fan on my stove because it overheats and shows an F2 error message. I then have to unplug it, leave it unplugged for 20 or so minutes. Once it cools down, I can plug it back in and use it. I have to go through this every time I use the oven. Its annoying and I lose a lot of food because sometimes, it just wont work. Idk what to do!

I purchased a new water heater in August 2013. The pilot light started going out in October/November of 2013. After calling the Tech Support phone number, (877) 817-6750, I was advised to clean the burner screen. First this is very difficult to do because the burner screen is underneath the water heater and almost impossible to access. Second the closet the water heater is in did not show any signs of debris that could clog the burner screen. I did as they recommended. Several calls, and several weeks later, they finally authorized a technician to come and service water heater. He performed a cleaning even though he couldnt find anything to clean; and he replaced the control module. The new control module worked through the spring and summer seasons and then I started having issues again in the fall, late October. Started calling the same phone number and was told again to clean the burner screen. I convinced them to send out the technician again. The A and E Factory technician came out and only cleaned the burner screen and left before I had a chance to get home. This happened several times and I called Whirlpool every time. The next A and E technician told me to try changing out the draft vent chimney to a different size, which I did. Problem happened Again! I finally asked for another plumber and they sent me 3 names of their authorized plumbers. I called Phil, Philco Plumbing. He told me that I needed to have more ventilation, so I added more ventilation, even though I later found documentation stating I already had more than what was required by the manufacturer. Again, a week later, started having problems. Call back and asked to have my personal plumber come out. This time the rep told me that I have always been free to choose any plumber I wish (why wasnt I given that option the first 10 times I called?). My plumber came out and replaced the control module and the thermocouple, but wasnt convinced that these were faulty parts, he honestly couldnt figure out why I am having this problem, but it was worth a try. That lasted about 1 week and now I am having the problem again!!Whirlpool will FINALLY authorize a new water heater, but they will not authorize installation for the new water heater. I have already spent money on recommended repairs that have not worked. I have taken 15+ hours off of work to watch plumbers do nothing that has rectified my problems. And now Whirlpool wants me to deal with installing the unit myself, OR pay to have it installed! They say they wont cover installation because I purchased it more than 1 year ago. They seem to be missing the fact that I have had trouble with it the ENTIRE time I have owned it!This Flame lock system is garbage. I found on Consumer Affairs that a few years ago a class-action lawsuit settled, dealing with the same issues. I think it is time for another round! I KNOW that I am not the only one dealing with this problem because the plumbers I had out all had similar complaints from many of their clients. Whirlpool wont fess up to the problem, but the problem is real.

The Whirlpool washing machine I bought is a piece of crap! I only do laundry every 3 weeks/3 loads and the machine broke in 13 months. Now it has broken a fourth time/same part - I have had the machine for 5 years and they can not do anything about it. I will not be buying Whirlpool again - of any kind.

Please read if youre thinking about buying from Whirlpool - the Whirlpool front loading washing machine. Hmm, where do I start? Oh yeah, its a colossal piece of garbage. Four years ago my wife and I went shopping for a washer and dryer. We looked at quite a few and then we came across the Whirlpool front loading washer. Ah, the wave of the future. The end all solution to your washing needs. The best the market has to offer and at over $1,100, they should be. The salesman completely sold us on why we should spend a little extra for such a superior product. I thought, I work hard. I dont make a ton of money, but this sounds like a long term, worthwhile investment. Wrap it up, the washer and dryer combo. Fast forward 4 years later. Whats that awful clunking sound the washer is making? Oh, its the drum. Maybe its off center. I opened it up to find that the spider arm is broken. Isnt it only 4 years old? Surely they (Whirlpool) will fix this at no charge to the consumer because as I was told 4 years ago, this is the best technology. Now mind you, its just my wife and me. She doesnt have to do laundry for 50 people or even 4 for that matter. Calling Whirlpool (ring, ring, ring. Hello, this is Whirlpool), I explained to them what the problem is and that we have only had this magnificent piece of gold for 4 years. What can you do for me? Sorry sir, the machine is only warrantied for a year. Youll have to buy the $350 part to fix it. Reading between the lines, Youre screwed sucker. Thanks for the cash. Really, youre telling me that I spent almost $2,000 of my very hard earned money for a washer and dryer set, and after only 4 years of use you will not fix it? Allow me to paraphrase the reply in laymans terms. Nope, youre ** and thanks for the green. Here are my thoughts on Whirlpool. They are one of the worst companies out there for customer service. The front loading washing machine is a horrible product that should be pulled off the market and never be sold again. My experience with this company will never happen again because I will never ever buy another one of their products. So please, before you think about giving them your business by buying a front loading washing machine, think again. And remember this - I now have a $1,100 paperweight.

I bought the #1 rated Consumer Reports recommended Whirlpool Gold fridge 15 months ago (how convenient their warranty stops at 12 months). The control board has already gone out, lots of ruined food and ruined perception that Whirlpool made good products. I will avoid buying anything they make again. When repairman was taking it apart, I saw Made in China stickers.

I have bought a top load 6.2kg washing machine 3 months back. But now almost all the plastic parts are having a cracks. When I asked for replacement they said plastic parts are not covered in warranty.

We have had our Cabrio for one year now and we found the agitation cycle to be loud but we have gotten used to it now. The thing we cannot get used to is the sour smell permeating from it. It smells like a dirty mop. Our washer and dryer are in a small laundry room so when we enter it to get to the garage or bathroom, the smell hits you like a ton of bricks. Stinky!!

We purchased a Whirlpool refrigerator in 2010, model #ED2KHAXVB01, side by side with ice maker. Fortunately, we purchased a 5-year service contract at the same time because the ice maker has broken twice. Unfortunately, I have had to replace the shelves while still under warranty quite a few times. The sides of these glass shelves are made of poor quality plastic and crack constantly. The drawers are the same way. The refrigerator is no longer under the warranty and Whirlpool wants $109 per shelf. I told them I would pay for replacement shelves only if they could send shelves that were made with better quality materials. Otherwise, I might be spending $1000 per year replacing shelves. The Whirlpool representative told me there is nothing that they can do. I see many people with this problem posting complaints on the internet. Do not buy a Whirlpool refrigerator. I have been married for 37 years and never had to replace one shelf in any refrigerator and still have a 40-year old refrigerator in my basement with no broken shelves!

We purchased a new Whirlpool Cabrio Platinum W10405142B washer and dryer just over 3 years ago. We decided to go back to the top load as we were having so many issues with odor from our front load. We purchased the set at a Sears store in Timmins Ontario and we’re quite confident that we were getting an excellent product. From day 1 we have had issues with having to rewash our clothes. We have lint and white streaks on the clothes as if we were using powdered detergent and they are all tangled. We have always used HE liquid and at one point I switched to soap nuts to get rid of using chemicals. We have now changed to pods and still have issues. When the washer is spinning it is deafening. You can hear it outside for goodness sakes. It sounds like it is about to take off and fly.The cycles are ridiculously long. For a quick cycle the other day and a very small load it took 72 minutes... how is that quick? When the wash is done my clothes are all tangled up and are stretching things out of shape. I am careful what goes in my washer and how large my load is. I know not to wash sheets or towels when I am not home as they will eventually be unbalanced and have Sat all day in the washer only to have another hour of washing when I get home. We are currently doing some work in our home and pulled out the washer. The floor has a rust circle from God knows what. I will attach a picture. The lid not longer closes. I have to hold it down until it locks and it still pops up a wee bit.I do not understand why I am responsible for purchasing a new set when the product I bought should have lasted and not caused damage to my clothes or my flooring. How do we as consumers make the manufacturers responsible for things like this. If nothing else the appliances should be removed from my home by the Company and I should be reimbursed for damages and the cost of a new set. I will continue to look for my receipt as I keep everything and I am unsure what is meant by order #.

Cleans dishes very well, a bit noisy maybe that just the model I have. Exterior is very nice, interior there is plenty of space for the dishes and pans. There are no streaks on the glasses. No soap scum left on the dishes at all, very good unit.

We purchased the microwave. It looked nice and seemed sturdy. I bought a trim kit to make it look Built in. As soon as I finished installing the microwave and kit we tried to use it. My wife could not get the door to open unless she pushed the door button hard several times. I checked to see if the trim kit was causing the problem and it was not. We kept trying to get the door to open as it should but could not make it work correctly. I even used a little lubricant and it did not help. We then looked up the reviews and saw this was a prevalent problem. We then returned the unit and trim and ordered a Samsung. It will be in on the 25th of March. I placed a review on Lowes site but Whirlpool removed it saying since I took it back they removed the negative review. Since it was defective I wanted the public to see the truth on this unit.

I purchased a 50 gallon Whirlpool water heater, model FG1J5040T3, in November, 2005, and have had the same experience as reported by the hundreds of others, whose comments I have been reading. Basically, pilot wont stay lit. I called Whirlpool, relight the heater, when it doesnt relight, wait to receive repair parts, call a plumber, and pay to have them install it, then repeat same problems. Each time going for a week or so, without hot water.After relighting the heater 10 times in the past year, and service calls, Whirlpool authorized me yesterday to return it to Lowes, and get a replacement. I need to hire a plumber to unhook it, haul it to Lowes, get the new one, and install it. It cost me about $300 to $400. Will the replacement be any better? I am considering just replacing the heater with one made by Rheem.

I purchased a refrigerator Model# WRF736SDAW12 on 8/9/14 and from day two, Ive had nothing but problems with the ice maker. We NEVER use crushed ice, but we get a lot of crushed along with cubed and crushed/shards of ice all over my fridge, hands and floor. My daughter (wearing her heels) already slipped and fell while walking past the fridge, not realizing that there was ice lying on the floor because my floor is light/multicolored, so we cant see the ice.After several calls, the repair person replaced all the components of the ice maker and the repair person was told (2/26/15) from the Whirlpool tech that we would just have to live with the problem because its normal and he was advised to tell me to get a larger glass. The repair person looked at my glass, seeing that it was already large, shook his head and said Whirlpool must want me to start using a bowl to catch all the ice. I couldnt believe it?! I bought this fridge expecting to receive ONLY cubed ice and yet I dont, so Im sure why they put that cubed feature on there when I cant utilize it. I only want a little ice, but the first thing that comes out is the crushed ice, and in order for me to receive more cubed ice, I have to fill up the entire cup that includes the crushed/shards of ice which floats to the top and ends up in my mouth. Thats the purpose of me selecting cubed, so I dont have to drink it!After the repair man left, I called customer service (2/26/15) and she told me that ice gets stuck in the chute?, so thats why I get crushed ice, but its normal she says. How is that normal? Please read all the reviews/complaints from both the Whirlpools and on Home Depots website for this model and you’ll see this is a problem, there is a flaw in the design.I cant believe a big company such as Whirlpool would treat me so poorly and brush me off like this. After the many posts I put on their Facebook page, they over and over say they will be in contact with me. I have yet to hear from them. I found another story on Pissed Consumer where a senior fell due to the ice falling all over the floor, so its not just me that it has happened to. Theyre putting people in a hazardous situation and they dont care.I have an autistic son who gets ice constantly, I can’t supervise his every move and I’m not able to keep up with his dropped ice nor can he remember to look down for it. I’m concerned that next time my daughter falls; she won’t be so lucky and could sprain or break something. How about my visitors? Do I worry about them suing me when they fall? I’m not so annoyed at the fact that I step on water with my dry socks or the 24/7 noise from the motor or the left door not shutting all the way than I am with the safety of my family.

Cabrio Washer - I am so disgusted with this product. After only a few months service came out and the repairman told me it was normal for a load to run for 8+ hours. Second repairman replaced the circuit boards and it has lasted 11 weeks. Now it is not working again. Calling tomorrow. I have a bad feeling about what the end result will be. Expect I will be buying a new washer, will not be a Whirlpool. Just went and tried what another reviewer does to get it to run... Pause/start/pause/start. After 8 tries it is now running. I will not live with this. Not going to spend a dime to fix this piece of garbage. Still have 36 days left on extended warranty.

I purchased a Whirlpool cabrio mod. wtw5840bwo washing machine in Oct. of 2014. As of June 2015 I am ready to kick it to the curb. The washer works to it design and hasnt broke down but it doesnt clean our clothes. We load the machine, add the right amount of clothes and recommended detergents and 1hr later after the wash cycle is completed, the clothes still stink with the smell of daily perspiration. I went back to using our old washer that has a worn out agitator. It does a better job.

To be fair to Whirlpool, I have contacted them but have not given them time to respond. I feel so strongly about this issue that I want to get the message about this company product out. About 2 years ago, we purchased a Whirlpool fridge, stove, and dishwasher. I have had so many problems with the stove (WFG540H0AS0) that it has pissed me off, actually. First, the knobs that control the stove top melted. MELTED! We had to replace them to the tune of $30.00 each and there are 5. Why would anyone use knobs that cannot withstand heat on a stove?! News flash, I cook on my stove. Therefore, there will be heat used. Second, the oven keeps shutting off in the middle of cooking my holiday meal. Of course, this made my turkey take much longer than usual. Today, it shut off in the middle of cupcakes. Third, the oven does ignite without turning it on and off multiple times. So we called the repair person who told us to replace the ignition switch for it. This helped for about one month. Then the problem started again. I just emailed Whirlpool and I will call them next business day. I am so disappointed with Whirlpool. I thought they had a good reputation for quality products.

I recently had the bake sensor go bad on my Control Panel of our Whirlpool Gold AccuBake Oven with microwave. Not a problem correct? WRONG! While the Whirlpool people were very professional in helping me (a shout out to them), the part I received was the wrong color. It was white; they called it a biscuit color. My oven is black. I have no idea what Whirlpool actually calls that color. Anyway, in my visit with them, I was informed the black control panel has been discontinued. Am I the only person that has a black control panel? This $280.00 part is now going to cost approximately $3,000.00 to replace the entire unit. Is there anyone that can direct me to where I can find a black replacement control panel? Way to take care of your customers Whirlpool. Solve this and I will give you a great shout out.

Have had mine for 21 years. Okay, the soap dispenser door would not stay shut after about 19 years. No real problem, just placed the dishwasher tablet on the bottom of a mug on top shelf. Now the timer sticks and has to be rotated manually. I think after 21 years, it is time to replace it with another Whirlpool. This one owes me nothing for 21 years service.

I bought a full kitchen appliance package 3 years ago, the gas range Clock LED started cutting off the line at the top of the numbers... when the range was about 1 1/2 old... Now 3 years later the range doesnt hold its oven temperature, the cost to fix it is $230 more than what I paid for the range. Whirlpool is unwilling to stand behind their product or provide a replacement part for a reasonable price. So now I will be buying a brand new range and the 3 year old Whirlpool will be taken to the dump. I will never buy a whirlpool appliance again. I thought Whirlpool was a good brand and a reputable company until now. Please beware when buying appliances, whirlpool is not reliable or reputable.

Our long and tortuous experience began in 2013 and continues to this day. But Ill just give the headlines. In August 2013 we bought Whirlpool BTM French Door KFIS20XVMS11 from Lowes. Three years later we learned that model number appeared on the attached recall notice which had been issued just days before our unit was delivered in September. Neither Lowes nor Whirlpool notified us of this recall which described a simple repair to a part that was leaking so slowly that its effects took three years to show up in a destroyed floor and cabinet enclosure that will cost $2981 (and still rising) to repair.We called AIG, the company behind the extended warranty provider, and they responded promptly by dispatching a Whirlpool factory authorized service technician who attempted unsuccessfully to drag the unit from its alcove over the warped, erupted floor beneath. With the refrigerator half-way out of its enclosure, the technician stopped and asked us to sign a waiver of liability. When we refused, he announced that the problem was water damage and he jammed the unit back into place, leaving dents in both doors and the freezer drawer below.We went to Lowes, who strung us along for several months before sending an engineer whose report concluded that the problem was a manufacturers defect (The Lowes engineer and his associate damaged the unit further when they forced it back into place over a floor made more uneven when they removed the pieces of rotted oak shown in the accompanying photo.). Based upon the engineers report, which Lowes said it had no duty to share, we were given a 1-800 number for Whirlpool customer service, with assurance that we would be taken care of. Although we had to start from cold without the engineers report, Whirlpool customer service was initially very accommodating and gave us hope. For a moment, I thought we were going to get resolution. They assigned a case number and we supplied the requested documentation. That was on a Friday in March, 2017.Monday we were surprised to receive a sternly worded notice from the Whirlpool Law Department that a clerk there would be taking over our case. We realized that we were far from resolution. Why did the Law Department intervene? We dont know. We guess it may be because they want to avoid a class action lawsuit on behalf of possibly thousands of leaky refrigerator owners (Whirlpool, KitchenAid, Maytag, Jenn-Air and Amana units were all among the affected). In any case, since January we have been monkey-in-the middle among Whirlpools various departments, Lowes various departments and AIG, with no progress. What do we want? We just want things back the way they were before our leaky refrigerator did its damage and before Lowes and Whirlpool demolished our good as new looking KitchenAid refrigerator in the process of telling us they wont fix it.Footnote: We purchased all new KitchenAid Architect series appliances in August/September 2013, including top of line cooktop, dishwasher, convection microwave, convection oven and a French door cabinet depth refrigerator. Every unit except the cooktop has required warranty service, including five expensive electronic parts replacements. Fortunately we bought extended warranty service from KitchenAid/AIG, who have been terrific to deal with on the parts replacements. I dont recommend Whirlpool appliances but if you are intent on buying them, I do highly recommend extended warranties. As for the value of Whirlpools manufacturers warranty, watch this space. Ill be back with the final resolution.

Whirlpool Cabrio Elite - I wanted this washer and dryer set to be the best one I ever owned. =( It’s the most I ever spent on a set. I am truly very disappointed. The washer, it is twisting the clothes and sheets so bad. My clothes are falling apart a little bit each time I wash them. I tried so hard to load the washer the way they asked never putting in a full load. The dryer leaves things still wet around the corners and edges. Because everything gets so twisted I had to buy a iron and ironing board just to get the wrinkled out. I hate to iron.

New Whirlpool Refrigerator makes roaring noise like a broken engine. Whirlpools 2 technicians listened and confirmed but said that as the refrigerator works they can do NOTHING about it. Whirlpool management would not respond to repeated requests. Dont even get near ANY Whirlpool products!!!

I have used Whirlpool products for over 30 yrs. This is the worst made product I have ever purchased. The ice maker doesnt produce very much ice. The cold water on door isnt cold. There is too much wasted space in freezer and refrig. side. You cannot get anyone to call you back to call for help. I contacted Whirlpool over a month ago. No return call yet. Consumers beware!! Model no. WSF26C3EXF01.

Brought a five burner Whirlpool range on June 9, 2018. On Christmas Eve the door fell off and I had a house of 20 guest. Couldn’t cook at all, and cook Christmas either. Call them immediately on December 26, 2018. They set up a schedule for the following week on Monday. The man showed up. Could not believe how this could happen is that he had ordered me a whole new. Dealer said it will be back on Thursday or Friday that week. The serviceman still hasn’t called and it’s Friday. Called the serviceman no answer so here I go another week or two with no oven. The oven door fell when I opened it to take food out and fell in my legs. Have a nice black and blue. Maybe I should think of suing them instead of getting it fixed.

I paid ~$1200 for a new Whirlpool (French door top fridge and pull out freezer bottom) 7 years ago when I bought my house. I was so excited - and the appliance has been a problem from the beginning. It has always made a very loud knocking noise - even when it was new. I was told by the technician there was nothing he could do and Home Depot wouldnt help me with it either. My freezer has gone out three times - the last time was the day before Christmas Eve 2016 (a few days ago). I lost everything for my Christmas dinner that was in my fridge because that went first.Then when the service man came today, I was told it was the freezer that is causing the problem and everything had to be defrosted - plus they had to order a part that would take 3 to 5 days - so Im now going to lose everything in my freezer as well. All in all with the three service calls and the food I have lost probably amounts to around $800 - $900. I am so upset and cannot get any help from anyone. So, Im just warning you - NEVER buy a Whirlpool!

Purchased 7/2015. LOVED it @ 1st being the key word. Notice grayish residue on clothing. Mainly on black. Towels discolored and lint on clothing. My kids were blaming dye in the detergent, & using Purex Crystals. I changed detergent to Armen hammer sensitive clear. Stopped using my beloved crystals. Wrong! Cleaned the rim @ the top of the agitator all the dirt & grime get ps trapped in the rims it helped some what. Additional problems occurred. From time to time started noticing unbalancing no matter the load size. Paint bubbling, peeling & rusting. The lid lock broken. Nightmare trying to get an appointment through Whirlpool. Referred to go to a dealer. Called Sears. Gave specific details whats wrong. Appointment 2 wks out. Service arrived, he had no idea why he was there. No info given. Then he said he doesnt have the part. He ordered it and said itll be sent to me approx 5 days. But wont be fix for another 3 wks. Same with 3 people from customer care. Informed this is not acceptable. Another problem now when unplugging it still stays on its hold electrical current. This can not be replaced until its deemed its broken & cant be fixed. They rather your home catch fire. They dont care about the inconvenience for 2 1/2 months.

First Id like to start by saying anyone whom owns Whirlpool make sure to purchase every extra Warranty you can get your hands on right away. Two years ago my husband and I purchased the whole Whirlpool Appliance Kitchen Collection. The gas oven range has been my only real issue. Within a few months my oven wouldnt light. Its a good thing I noticed because there are no safety features that turn the gas off if it doesnt fire up and the gas builds up so so fast its scary. Our Warranty covered the broken igniter switch only for it to act up for over a year. We had to try several times before the oven would light until it just didnt again and it was repaired again under Warranty. Aqua Lift Technology is just something they made up to get us all to purchase it. I swear on my life it doesnt even work a tiny bit. Now, the bottom of my $800 oven is chipping away. I have not worked this out with them yet and I will repost to let others know how it works out. Liquid also gets in between glass oven door, cant ever clean it. Good luck.

This is our second Whirlpool refrigerator that has the same defrost water drainage problem. I was told this newer model had updated technology, not so, actually it is worse. My older refrigerator went about 8 years before I started noticing water on the floor and this newer model is 4 years old and it started having water overflow at 3 1/2 years. Then in April we replaced the water filter and the ice-maker stopped working. My freezer also stinks like stale water (my reason for replacing the old refrigerator plus the water on the floor). I followed a YouTube video for defrosting the drainpipe, it was very tedious, labor intensive, and time consuming and worked for 3 weeks. This is very upsetting. After spending $2500 to have such problems and my expensive $150 4-year extended warranty expired just weeks before the ice-maker went out. This is obviously a design problem that Whirlpool refuses to address since my other model was a year 2000 model and my 2013 has the exact same problem. VERY POOR customer care in addressing these design failures of both the defrost drainage (just make a larger drain port!!!) and the ice-maker.

The stove started having problems about 5 months after I bought it new, it had a 1 year warranty on it so the first repair was covered but it begun to have the same problem a few months after the repair. By the time I contacted the company they told me the warranty was expired and ask if I wanted to buy another year of coverage for $300, of course I said no. I repaired it myself and once again it worked for a few months and now the problem came back. Will not heat up so dont waste your money.

The washer (Cabrio WTW7800XWO) was less than 2 years old and we had a motor go out, so we paid a repairman to come out and repair the machine. The total cost was over $300. Now 2 months later, we get another code on the machine and Whirlpool says, We are sorry but there is nothing we can do, but if you would like to pay $219, we can get a repairman out there to check out the machine and repair it. Theyre also giving the machine an additional year warranty. Shortly after that, I noticed the lid was not staying up when I opened to put clothes in it to wash. So since I was wondering what was happening, I looked at the lid and to my surprise, the springs that hold the door up when open are built into the plastic lid cover that has a see-through glass on it. Right where the springs are located, it must be a stress point and the plastic lid has since cracked and is almost about to break off. I am now in the process of ordering another lid and Whirlpool offered to sell me a lid for $226 but I think I shall buy it from someone else as I dont want to put any more money into Whirlpools pockets. We paid over $1000 when we bought this machine. Now it is about 2.5 years old. I hope there is a class action lawsuit on Whirlpool as I will definitely join in if there is. This company needs to go out of business if they continue to sell machines like this that have so many problems especially when they are less than 2.5 years old. Goodbye Whirlpool. You have lost many more customers as I shall be letting everyone I know about all the problems and complaints about this machine.

Whirlpool WRF 990SLAM00 - Im 62, I have owned, and my family has owned a number of refrigerators and never have had any problems. I have been used to my refrigerators and major appliances lasting 15 plus years without any problems. I mostly bought Maytag washers and GE kitchen appliances. I had trouble with a GE dishwasher, out of warranty, but GE was very nice about it and came out and fixed it at no charge, then replaced it for free when it failed again. (No new problems in 4 yrs.). Then I made the big mistake of going with Whirlpool products in my new house in Florida, where I live half the year. What a mistake. First there was the Cabrio washer. After 1 yr and a week, It would not go to the spin cycle. I called Whirlpool, they said, Sorry, out of warranty. I told them, I only live in this place for half the year, so I have hardly used the machine. The Whirlpool person said, Sorry out of warranty. I asked for a supervisor and they were worse than the first person. The attitude was screw you, you should have bought the extended warranty. I called a repairman who fixed it for 150 dollars. During the spin cycle it gets really loud, but at least it works. Then the refrigerator. I arrived back in FL and the 1.5 year old refrigerator was not cooling. I called Whirlpool and said I needed a repairman. They said, Out of warranty, you can buy an extended warranty for 345 dollars. I said, No, a refrigerator should not fail at 1.5 years, send a repair man. He was great, but said the unit had a Freon leak somewhere in the box that was un-repairable. He told me, You need a new refrigerator. I will now call Whirlpool and see what they will do for me, but I expect little based on my experience with the washer, and others comments above. I will go back to all GE products after this as at least they seem to stand behind their products. Oh, and since Whirlpool now owns Maytag, as Whirlpool owns them now. Sad.

Washer does great job and happy with the results, very well. Appearance of dishes are good and leaving dishes very clean as well, would recommend this dishwasher to anybody. The color is also great and matches up with my stove and refrigerator, making the kitchen look very nice and great approach for other appliances to match.

We have ALL Whirlpool appliances in our home. This was our second home so we were not here to use these for a long time. We were preparing our other home and our parents home to sell. Our French door refrigerator is almost 2 years old and we live here now. My husband opened the icemaker door to see why we dont have ice. There was a wire in there. We called the local Whirlpool authorized service man and he said the wire is not hanging down to connect it. He tried to channel a new wire and said it must be crooked in there, he cant get through the insulation (no channel). He asked us if anyone had ever worked on it. We bought it brand new. Home Depot delivered, unboxed and set up. He said we need a new door. Whirlpool will not stand behind this! I am so disappointed! I thought I was doing the right thing. Good name, made in the USA. I was wrong! I definitely do NOT recommend Whirlpool!! I am so sorry that I spent so much money on 3 homes of Whirlpool appliances!!

After getting a suite of Whirlpool appliances from Home Depot, I found that they were a little below standard to previous Whirlpool we’ve owned. I found the top of the Electric stove could be easily scratched and the refrigerator was noisy. The stainless steel seemed not as heavy as our other ones. The Whirlpool insignia on the refrigerator came lose and I needed to glue it back on. I’ve always had good luck with Whirlpool and we’ll see how this goes. Just to be safe we bought an extended warranty on the fridge.

Purchased a Whirlpool Dishwasher in 2017 as part of a kitchen remodel. I have always had General Electric appliances, and shouldve never changed my brand. I had to have this dishwasher fixed a month after purchase (this shouldve been a clue that this was a lemon). Fast forward to two years, I know have to turn the power off to the dishwasher after 3 uses otherwise it stops running mid cycle and the re-set lights blinks. Ive had a repair person take the thing apart to try and find the problem (at the cost of $250) with no luck. The repair person contacted Whirlpool to see if they could help troubleshoot, the response he received was because it was no longer under warranty they wouldnt even answer his questions, hows that for customer service????

I bought my house brand new with all new Whirlpool Gold Series appliances. About a year and a half from purchase date, I started having issues with my fridge, then my dryer, then my washer, then my fridge again and that lasted about 5 months, then my microwave and my dishwasher. My microwave stopped working in January. It’s now April and I still do not have a new one. It keeps getting lost or shipped to the wrong address or something. Every time I call, the representatives don’t know how to look it up. I wind up on hold for at least 30 minutes, and I get transferred to at least 3 different people. I hope my last appliance doesnt break because I’m over Whirlpool, and I will never buy another appliance from them again.

The most horrible stove I’ve ever owned. The self cleaning oven never worked, the oven whistles while warming, the alert stops working after a few times, there is a razor sharp hidden vent under the dash of stove on which I cut my hand when cleaning. Customer service is nonexistent. Never never never buy Whirlpool.

After reading all of these reviews, Im not surprised at the negative comments. My husband and I owned a Whirlpool washer and dryer for 25 years prior to them both dying the same summer four years ago. I absolutely would not purchase anything but another set of Whirlpool washer and dryer because of the longevity of our previous set.We bought the Cabrio set 4 years ago this summer. After two years, we discovered it had a slow leak at the back hot water valve and underneath it somewhere when it spun and it had slowly leaked under the wall into our living room which eventually caused our hardwood floors to buckle. We had to replace the flooring in that section at a cost I will not even say and had a repairman come out and fix the lid lock, leak where for some reason there wasnt a washer in the valve area, underneath and the problem with the spin cycle. This was at a cost of around $200.00. Of course our one year warranty had run out. The next year it did the SAME THING AGAIN!!! Although we caught it quicker, we STILL had to replace a small section of hardwood flooring and have the machine repaired yet again at the tune of approximately $200.00. Now, as I type, our machine has yet again flooded our laundry room one year later and I will have to call a repairman in the morning yet again! Its becoming an annual and costly thing!!!I came across this site while looking to see if by chance this machine had been recalled and we would be able to get another one at no cost since we have already paid a fortune for the errors it has caused. I will be reporting to the Better Business Bureau and writing YET ANOTHER letter to the Whirlpool company with the hopes that they will recall this machine!! If enough people protest and report this shoddy workmanship, maybe they will!!!

We have had our Whirlpool for 6 months. It doesn’t always keep things uniformly cool. Oftentimes some items are frozen while others are not. The water dispenser button leaks in a dribble down the front of the fridge after each use. The drawers do not move easily when they contain a moderate amount of food. The freezer works great. All in all it does a decent job but I definitely wouldn’t consider it one of the best.

The Whirlpool engineers need to go back to design room sober on this machine. It is only a year old and still I have to run one load two sometimes three times just to get clothes clean. How is this energy-efficient? I have tried all of their so-called remedies. Paying such good money for a lousy and lazy appliance is hard to swallow!

I have the original (gak!) Whirlpool Calypso Washer and Senseon Dryer pair. They have given great service, and I find them easy to use. I wanted a top-loader but I didnt want an agitator. These fit the bill. How long have I had them? Gosh, must be 12+ years. A recent service call indicated that other folks havent had the same luck - apparently the knee-action is troublesome - and I found the Whirlpool-trained service techs werent very knowledgeable and was able to fix the thing myself with parts off eBay! All in all, I would definitely look at Whirlpool for my next pair.

I purchased the refrigerator/freezer, Whirlpool model GX5SHDXVQ02, 2 years 10 months ago. It is now not keeping the refrigerator portion of the unit cold or even cool. It is 70 inside the refrigerator although the freezer portion is doing a fine job. This unit is not even 3 years old yet! To top it off, the unit only has one year warranty on any part. The repair person is now here and replacing the control board. This piece alone is costing me $184.12. Then the labor hours and service call. I should have trashed it and bought a new, different brand. Not even three years old. My last refrigerator/freezer lasted 13+ years with no problems.

I have purchased a Whirlpool refrigerator and it has passed only 1.5 years and I have repaired it twice. The cost of repairing is also very high. Service charge is very high so I called a local party to solve the issue. They checked and found that a capacitor and a compressor relay is not working. They replaced the two and debited a cost of Rs.1500.

I purchased my Cabrio a little over three years ago. Within the first month, the computer board had to be replaced and the tech informed me that it was not a malfunction in the unit; rather, it was because I did not have a sock bag for my socks and panties. I replaced the board, bought a sock bag and had no problems for about 1.5 years. A little over a year ago, the un-level started. I did research and found that I needed to replace the rods and add couplers as they were not thought of when the unit was created. This worked for an entire month. Now, I am in the same position again. It takes about 6 tries per load and the amount of water I am using is increasing with each failed attempt to wash. There should be a recall on this product. I notice there are many other complaints that match my frustrations exactly.

I purchased a Whirlpool Duet washer and dryer set in 2008. The washer control panel lasted 3 years. Because I did not have an extended warranty, Whirlpool would not do anything to accommodate me, despite the exorbitant cost of this machine. I told them that I would never buy another Whirlpool product. It is now 2017, and I have not purchased any other product made by Whirlpool. I want to make sure that a company manufacturing expensive machines designed to break within only a few years of normal use, goes out of business. Spread the Word to everyone you know about Whirlpools garbage machines. Maybe if enough consumers purchase products from other manufacturers, Whirlpool will get the message that they need to manufacture quality, long lasting machines. Try Speed Queen instead.

I just bought a Whirlpool Cabrio Washer WTW8800YC1 yesterday (1/19/14) delivered today. First load never finished, kept getting error of F51, which I looked up and its a sensor. I looked up the review on this washer and it seems to be the census that this washer is POS. Im having the store pick it up and refunding my money. My old washer is 20 years old and never had an issue with it. We just wanted a more efficient washer. Thank Goodness I didnt have the store haul it away.