I bought a Whirlpool washing machine on 16 Feb 2011. I started having problems with it in June. It was making very loud noises when it was agitating and the clothes were still wet after the spin cycle. I called Nebraska Furniture Mart where I purchased it and they said that after 30 days, I had to call the manufacturer. I called Whirlpool and they sent A&E out to fix it. The technician that came out spent an hour trying to figure out what was wrong with it. When he was gone, I was left with two inches of water on my washroom floor and I had to pull the washer and dryer out myself to wipe it up. He ordered a part that came the next week and a different technician came out to put it in. After looking at the washer, the second technician said that the first technician diagnosed it wrong and he ordered a new transmission for it. About a week later, the transmission arrived at my house and a third technician came to install it. The washer worked for a few days and started acting up again and leaking water. I once again called Whirlpool and they sent yet another technician out. I told Whirlpool that I had lost faith in A&E so they sent All Appliances out. The technician from All Appliances said that it needed a transmission and he would have to order it in. A few days later, he came back to install it. It worked for a few loads. The leaking had stopped but now, it does not spin out the clothes. To make matters worse, it now releases the Downy at the wrong time and I now have blue spots all over my clothes. I have made repeated calls to Whirlpool and talked to two different managers. I asked the first manager for her direct number so I wouldnt have to go through the whole explanation again if I needed to call back. But she gave me her number without her 4-digit extension so, there was no way of finding her again. When I talked to the second manager (by this time, I have lost my patience), I told him my whole story and I told him that Whirlpool has spent $1,000.00 between parts and technician service on a $460.00 machine and it still doesnt work. It is a lemon and I deserve a voucher for the full price to purchase something different.After one and a half hours on the phone, Lukas informed me that the only thing he could do was to send yet another technician to my home. I have lost all faith in Whirlpool and I believe that they do not stand behind their product. They only push you until the warranty has expired! I will never buy another Whirlpool appliance again!

French Door model WRF989SEAE01 - Fridge runs very loud after 3 weeks. Ice build up inside of fridge - back left. After numerous repairs, dealer replaced unit with new. Three weeks, loud noise again. After 7 months, the ice maker has quit, the freezer is thawing items, the fridge part is not cold enough (all settings have been boosted). Now Im concerned it is going to completely fail or burn our new house down. All new Whirlpool appliances in new home and this thing is proving to be extremely unreliable. Dealer is now out of loop (gave up) and told us to deal directly with Whirlpool. After 2 units and same issues, it has to be a design flaw.Can anyone start to move on a class action lawsuit or do I wait until it blows up or burns down the house? We are of retirement age, no kids, and our appliances have had NO ABUSE. Another acquaintance has same fridge about 2 years old and it has completely quit.

Two years ago, I bought your new stove. It was under warranty. The computer is messed up. They came and they did not fix it. Warranty is off. It hasnt worked right since I got this stove. Who is going to make it right? Its only two years old. Fr2 v comes on when turn on. Oven have to turn power off to get it to work. This stove sucks.

My Whirlpool water heater had to be replaced. I got a new water heater, and filed a complaint against Chris from your company. Talked to Chris, and he requested for paperwork on the old warranty. I tried to send it through fax number 1 800 999 9210, but got no response. Chris, please reply with the fax number so I can send the info you requested

Absolute junk. Bought an entire matching set 2 years ago. Fridge, microwave, dishwasher and oven. Oven is the most user unfriendly thing I have ever bought. That’s my fault. Microwave failed. 300 to replace. Ice maker in side by side fridge failed, another 300 dollar fix. I used to have a field mouse or two get into the house every year. Don’t have that problem anymore because the fridge is so loud it scares them off. Talking to Customer service was the most frustrating thing of all. They think if they say your name in a nice soft tone long enough it will make everything ok. Mother and father raved about Whirlpool products. How times have changed. Do yourself a favor and steer clear of these products. Also, look up the other brand names made in the same factory and steer clear of those as well. I used to think appliances were all the same. How wrong I was. Do your research. It will save you a bundle in the long run.

First, the storage drawer doesnt close properly aligned. When viewed from the side it looks off kilter. This is because the foot of the range interferes with it closing. Second, what is with the bright blue color of the time/temp on the computer screen? Everything else in the kitchen is green, but now I have bright blue(?).

Pilot light will not lit. I called Whirlpool. They said they could ship me a replacement for $34 or I could go to Lowes and get one for free. Lowes said they were out of type C kits and they have not received replacement kits for 6 months. Lowes informed me about the recall for this part. If its a defective part, Whirlpool should be sending this to me for free. I will not be buying a Whirlpool water heater next time.

I will never touch the premier Whirlpool Brand Again. This is the two door fridge + drawer freezer, model GI7FVCXWY0After about a year, and I think it lasted this long because the ice maker was off during winter (because unless you use it constantly you have a solid block of ice), after a year it stopped making ice and poured water out from the top of the fridge. Expensive extended warranty came and replaced the Ice Maker, which (about a year later) has just started leaking all over the floor (again).This I suspect was a protest against using all of the ice one day. It froze up, which causes the leak, froze solid items that were in the fridge compartment (and spoiled some items).The other design fault is while the right hand door will stay open, the left will not, it closes. But it does not close properly - just enough to make you think it is closed.Dangle beers in a nearby stream, keep your food in the cellar, dig a deep hole in the backyard, learn to eat all your food the day you buy it, but do not buy this fridge!

I hate this machine. I stress whenever I have to do laundry. The worse machine I ever owned. Stay away from it. It is a total rip off... I wanted to replace my front loader machine with a top loader. Based on good reviews at the time I purchased the Cabrio. Nothing gets clean. The detergent stays on the clothes and unless I use the Bulk senor. Otherwise I get horrible white marks on all the dark clothes. I cant even get the marks off with a wet rag. So washing only a few items I have to use Bulk. The sound is so bad from the machine, my dog runs in the closet and shakes. I feel so bad for her. How can a popular name like Whirlpool make such an inferior product? They dont even stand behind it. Customer service stinks. Never will I buy a Whirlpool product again. Now, I am trying to save up to buy a new machine. Shame on you Whirlpool.

I originally brought this to the attention of Whirlpool on February 27, 2014, and they chose to ignore the matter I raised. I am appalled at their customer service, but then again, customer service has been dead in America for decades now. I purchased a KitchenaAid (Architect Series II, Model KERS807SSS02, Ser. XW4704146) oven in 2009, which included a 5-year extended warranty. The first time I had to use my extended warranty was the first time a pot overboiled and thus overflowed covering the top of my range. Since then, Ive had to have my oven serviced two other times, but resulting from a pot which overflowed on the range.The controls are located in the front, directly below the stove top. There is most definitively a flaw in the design of the model I purchased. It seems quite obvious to me that the design should have included protection from moisture reaching the controls. It is very common for pots to overboil, from time to time, and thus overflow, but this should not cause the controls to malfunction due to seepage. Had I purchased the model that had controls behind the range and controls above the cooking surface, moisture would never reach the controls when a pot overflows. It should not cost hundreds of dollars each time a pot overflows on a range. Had I known that the oven model I purchased had a design flaw that allows moisture to reach the computer controls of the oven, I would have purchased the oven with the controls above the cooking surface.I invested over $2K on this oven because having owned KitchenAid appliances in the past, the KitchenAid brand had historically proven reliable. KitchenAid (or now Whirlpool) can no longer take pride in the quality of their products, most likely relative to the loss of manufacturing jobs in the U.S. Whirlpool ignored me the first time I contacted them on this matter and most recently today when I was told that it was a use matter. Apparently they believe that an overflowed pot is not a common occurrence on a range. I wrote directly to Jeff Fettig, CEO of Whirlpool and he has chosen to ignore me.

Ive spent more repairing this washer than what I paid for it new!!! Its really ridiculous that Whirlpool isnt more responsible for their equipment that doesnt stand up to their name! Ive replaced more things than I want to type but just to start the computer board, pump, bearings just to name a few. Each time I had my repairman out it was a minimum of $300 to repair. Ive had my repairman out 5 times to repair things. Thinking each time its cheaper to fix it than buy another which I surely didnt think I would be repairing it several time! At this point Im just sick to death that a washer that is for a home of myself and my daughter has broken down so much. I cant imagine what a family would go through. Even after all the repairs it still isnt right but Im done sinking money into this sinking ship of a washer! Its loud constantly stops due to un level so I have to move the clothes around usually having to repeat this several times before I can get the load to finish!!! Then they come out wrinkled more than they went in and I have to iron clothes. A person should NOT need to iron! May as well wash them in the river on a rock. It would be easier!!! SO DISAPPOINTED!!!

Bought on 9/11/2014 and installed by Lowes installers on the 15th. It quit heating two days later. Called Lowes and they said I would have to call Whirlpool. I did. WP had me metering with a multi-meter until found OTC button was tripped. Then they suggested I troubleshoot the elements and sent me a video. I called Lowes and they said they would replace. Later they called back and said WP would not give them a RA number and for me to call them. I did and the rep after much arguing directed me to call their factory authorized service, A & E. I did and they said it would be 33 days before they could come out. I hung up and called Lowes who called back later and wanted me to call WP again. This time they said they did not have a repair service close enough to come, but I could try buying the lower heating element and replacing it to see if that worked. I said no, the heater was brand new and they needed to fix it. Their next solution was have me contact a local plumber and arrange to troubleshoot, me pay the plumber and then send them the bill. They would reimburse me up to $100.00. Not acceptable and now the button has to be reset every few hours and the water gets scalding hot while it is heating. I called Lowes and they said they would get back to me, but I have little hope of a resolution. Product number is ** SN is ** Model is E2F50HD045V. Bought at Lowes, Lindale, TX.

I bought a Whirlpool refrigerator from Home Depot. It didn work. I had to wait for a week to get a new fridge.. I also bought the 5 year warranty -- its not worth the ink its written with. MAYTAG DOES NOT ANY CUSTOMER SERVICE. THEY DONT KNOW A THING ABOUT CUSTOMER SERVICE.

Bought an HE top loading washer 4/19/19. Oil leaking on floor from washer. Today, 2/12/20, while still under one year warranty, had transmission replaced. We have always purchased Whirlpool appliances. Not sure if we will in the future.

We bought a Whirlpool Gold Refrigerator from Lowes just over two years ago and have had trouble with it starting a year and a half later. It kept freezing up and the top refrigerator compartment wouldnt get cold. We had to defrost it every three months. Now it doesnt even work. This expensive unit is less than two and a half years old and Whirlpool expects us to pay for the repairs. What happened to the days when a refrigerator would last 30 years? I hate to say it but be smart and buy Japanese. At least they take pride in what they make.

We bought a Whirlpool side by side refrigerator new. When the first one was delivered it had electronic problems. We sent that one back. The next one, same model, seemed to be alright for a few days then it developed electronic problems. My son discovered the problem was caused by a faulty door panel in the freezer. The panel would come loose and if you knocked it back in place the electronics would work until the panel came loose again. Whirlpool would do nothing about our complaint. Now the refrigerator section freezes things. We paid to have it fixed 2 months ago and now have the problem again. The repairman said he had brought up concerns in meetings about the same door problems and been blown off. Our food is freezing in the refrigerator again and Whirlpool has blown us off again. We will never buy Whirlpool again. I trusted Consumers Report when I bought the Whirlpool and that goes to show you that doesnt always work either.

My review merely echoes the other 1-star reviews Ive read below, but Im including it anyway. We bought the Whirlpool Cabrio from Lowes in 2013. Two weeks ago, a mere five years after purchase and shortly after our warranty expired, it broke. It kept showing the UL code and took multiple cycles to wash the clothes. Unacceptable. We called the technician; he came out; told us it was the bearing that busted; and quoted us $800 to fix it (I noticed below another customer was quoted $400 for the same issue). We told the technician thanks but no thanks and purchased a $450 Samsung washer. Our family will never purchase any Whirlpool product again. From their customer service to the performance of their machines-- its all very much lacking.

My contractor purchased a Whirlpool NU50T61-403 water heater at Lowes. After several months the gas valve stopped working. Whirlpool sent a replacement gas valve which stopped working after a month. When I complained they offered to send another replacement, which I declined. They also offered to have it repaired by 2 firms which were very poorly rated on Yelp. Whirlpool stubbornly refused any other remedy. As I needed to resolve this right away because tenants were depending on having hot water. I replaced it with another hot water heater. In summary I wasted $570 for 9 months of use.

Whirlpool front load washer was not working. I waited two and a half weeks for parts. The parts came but they cant fix it. I waited for answer for two more weeks. They decided to replace. After waiting two more weeks, no washer. Its going on eighth week, still no washer. Theres no reason we have to wait so long after paying for the extended warranty in this day and age, and paying good money for the washer.

I see that I am not the only one with the same pilot problem. I just purchased this new model that came out last summer. I bought my new water heater in September and just this past weekend, it messed up. I have not had it for 8 months. Whirlpool sent out a technician yesterday and he said the assembly is not good and the pilot would not light. Well they sent me a replacement part and they are coming out today to install it. The funny thing was that the technician said, Oh, these are hard to work with. We have a lot of problems with these models and they just came out last summer. Its the on that has the little box and you push the pilot button in and hold it until the red light comes on. Anyway, he said he didnt carry parts for that one, only the old ones which last longer. The ones that have the black round circle that looks like a thermostat. I said, Really? Well the reason I bought this water heater is because my last one that I bought 2 years ago kept having the same issue. Whirlpool sent me the assembly with the pilot and all 3 times and would never replace it. I got tired of it always messing up so after having it for 2 years, we just dumped it and went and bought this new model. Here we are 8 months since we bought it and the same thing is happening. I am so furious. I am pissed off that they dont recall these if they are defective. Why do they keep selling them if people have problems? My cousin called me a couple of months ago and asked if my husband could check her water heater and its the same type I had and it was doing the same thing. I will never buy another Whirlpool water heater again.

My Whirlpool dishwasher is used 2-3 times per week. The interior has more than adequate space for a full load of pots, plates and utensils. A normal cycle is used and the washer is essentially very quiet. Dishes/glassware always come out spotless and squeaky clean.

Refrigerator is good, keeps food at a good temperature, freezer keeps even ice cream solid. Only fault is draw in freezer does not hold as much as the old bottom freezer with separate unit for a draw. The refrigerator is nice looking and does the job. It just seems that manufacturers are always trying to make things better, but usually features were fine in older models.

Whirlpool Cabrio Washer WTW7800XW is 13/14 months old (1 or 2 months out of standard warranty). We use it 3 to 4 times a week. The lid hinge developed a crack 2 or 3 months ago. Last week, it failed completely making the washer unusable. Investigations show that a new lid is around $250 plus tax and service call (approx. $500 complete). On contacting Customer Service, they continued to say monotonously out of warranty even though it is obvious to even a layman that this hinge/lid is not fit for the job and the manufacturing material has failed. They kept reeling off all sorts of protocols but would not send any of them as a copy. This is the worst service I have had from any company. The service is despicable and they should be ignored and banned from every consumer list. I appreciate that it is out of warranty, but the runaround I am getting seems to me that they expect their product to fail after the warranty expires and they are not surprised at all by catastrophic failures so soon.

I bought the Whirlpool Cabrio 5.3 cubic foot washing machine to replace a Samsung equivalent machine. I am so extremely disappointed with it. As a mother of nine (seven of them boys) I need a quality machine. Unfortunately this is not one. The clothes come out of the machine just as dirty as they went in. The pants still have dirt on the knees. I think a rinse in the sink would yield better results. I use the highest soil setting, warmest water fabric will allow, and exclusively Tide detergent. I only fill the tub with half a load (completely voiding the value of large capacity) and yet still have to run clothes through twice.I really don’t have time for this. All the kids clothes have to be inspected before drying. I wish I could go back in time and keep my Samsung which was recalled. I would rather take the risk of an exploding machine than deal with this one any longer. Unfortunately, after spending over $1000 on the washer (and buying the matching dryer) I’m stuck with this useless machine. I hope others don’t make the same mistake I did.

The machine Will Not Clean the Clothes. Had to Buy A Maytag Washer.

My washer is at least 15 years old. When we bought it we had two school aged children at home. My husband and I now have an empty-nest and we have not had any service calls or break downs since we purchased this machine. It still cleans our laundry very well and we are getting our moneys worth from this washer.

Im 61 so I have some experience. I personally know fridges that have lasted over 20 years. I just Googled it and found out the norm is 14 to 17 years. This hunk of crap lasted 4 years. As soon as I got it home and plugged it in (4 yrs ago) the most noticeable thing was the noise. It sounded like a tractor! I considered taking it back (wish I did). Then after a couple of years the pull handle came off! The whole time we had to be careful the door was closing properly. It was problematic. Ive owned (and re-sold) about a dozen fridges in my life. This the first one to fail on me. It was bad from day one!

Not working at all and only 3 years old. Completely non-functional. No fridge or freezer. Lost all my food. Garbage. DO NOT BUY.

I had an electric 36 Whirlpool, smooth top cook top for 18 yrs. Worked great, cleaned with Windex and occasional scraper. Didnt show streaks or spots. I remodeled my kitchen 10/15 and bought a KitchenAid 36 glass smooth top vented cook top. What a piece of junk. Wish I had kept my Whirlpool. I can not get it cleaned. Every little fingerprint, mark, etc. shows. I thought KitchenAid was an upgrade to whirlpool but I was surely wrong. I am glad that I didnt change my built-in double oven. I did change out the Whirlpool quiet gold dishwasher for the KitchenAid. Again, wish I kept my Whirlpool. The KitchenAid is noisier, looks terrible with the stainless inside. Im embarrassed to open it with all the water stains. My Whirlpool was white inside and looked like new. I wish I had the money to change it back but I dont unfortunately. Moral of the story is if it aint broken dont fix it!

This 29.5 cu foot fridge will not keep a steady temperature and it has had 5 Warranty visits in its first 3 months since new. It has had several Large components changed out including the Freezer door, water valves, electronic boards, gaskets, and more. I was NOT able to get it labeled as a lemon and returned to Lowe’s simply because I accepted Warranty work to be done in the first 30 days which then disables any chance to return the unit. If I had asked for it to be returned in the first 30 days with the First bad issues I could have. Now I am stuck with it and I dislike the fridge and will never buy another Whirlpool or any other appliance from Lowe’s.

lD and UL codes are displaying. The UL code displays when the load is even and also displays UL load when I take all clothes out of washer. How could the load be uneven if there are no clothes in? I have had four different issues with this washer. I have started use on this washer in Aug. 2008 and there have been already three major repairs. I am a very dissatisfied customer. I dont know if I should spend more money on washer repairs or just buy a new washer. Please help.

We purchased a Whirlpool Duet Sport Front-Loading washing machine December 5, 2006. Approximately six months later, the machine would not come on! Service determined the motherboard was faulty. Since it was under warranty, they replaced it. We continued to have the same issue with turning the machine on. The technician instructed us to hold the start button down for a minute or unplug the machine to reset it. The problem persisted. Now, we are told it needs yet another motherboard. Cost - $500! We paid about $650 for the machine! (The manufacturer only offers a one year warranty on the motherboard) What incentive do I have to purchase this part? After all, Whirlpool only warranties it for a year! That in itself, tells me they cant guarantee the quality of their product.

We purchased this Whirlpool refrigerator at the end of July 2018. At the beginning of November 2019 all the interior lights went out at the same time. We called the store where it was purchased, and they instructed us to call Whirlpool. Because a year had passed, they were not willing to do anything other than put us in touch with someone who could service the refrigerator. We already know the repair will cost over $200. That does not include payment for the service call or the labor. At almost the same time we purchased a new Whirlpool microwave. We have also had problems with that. My advice is to stay away from Whirlpool products if you want something that will last longer than a year.

We purchased this large 4 door refrigerator in December 2018, from Costco in Florida, having in mind with the 2 years Manufacturing warranties and 2 years of Costco warranties above the manufacturing warranties. We didnt expect any problems for the initial 4 years. Up on delivery some parts of the unit was missing, delivery guys said they will make a report for the missing left drawers and the parts. We did not have any manuals how to setup and use. After we called the customer service they send us the operating manual.We encounter several other problems with this unit and the most recent one to our surprise the warning light to change the water filter was on. We hardly using the water from the fridge because of the having monthly spring water delivery service. We called customer service and after explanation of our concern and following their instruction the light was on. Finally we were told that whether or not using the water filter has to be changed every 6 months and send us the additional service warranty contract which is $411.95 for 3 years. We still have 3 years 4 months remaining from our original warranty.

I have many rentals, and for over 39 years have always bought Whirlpool dishwashers for them and my own home. I have noticed over the last 15 years or so they are getting more and more poorly made. First I quit buying the plastic tub ones because they collected mold on the back. Then putting one in a rental, we went through 3 brand new ones that all leaked before we got a good one. Now, I bought the very best for my home 2 years ago, had the pump replaced under warranty due to leaks. Now, the plastic upper rack wheel has snapped off its plastic base. For under 30 dollars you get a replacement kit for it, that is all metal. So why didnt Whirlpool just put in the metal ones and charge a little more. So this will be my last Whirlpool, and all the brands they make. Do your research, many of the name brands you know are all made by Whirlpool.

We purchased a new home 6 weeks ago that was furnished with new Whirlpool appliances. The stove worked great however the oven never worked at any time. The appliance sales person advised that we had to go through Whirlpool for repair on a brand new appliance. To date we have had to stay home 2 days and the range is still not working and third service call is now scheduled. A call to Whirlpool ended with them advising that we do not qualify for a replacement range, even though it never worked. We have been without an oven for 6 weeks now which is totally unacceptable. I would never buy another Whirlpool product or recommend them based on this current experience. We paid for a new product that never worked and they will not replace it. Hopefully they can repair it on the third visit. Unfortunately I have lost faith in this product and this company.

Updated on 07/09/2020: This fridge freezes produce. A part was replace to solve this problem but it has never worked properly. After several attempts to correct temperature fluctuation, Whirlpool decided it was working within their specs and advised us to set the temp higher to solve the problem. So we are doing that but now if the temp is too high the ice is watery and falls out of the ice compartment when we have finished using the ice dispenser. So we lower the temp and it again freezes the produce. Do NOT buy a Whirlpool!!! If you have any questions look at whirlfreezefood story...Original Review: Purchased September 2019. Worked for a couple weeks and then Freezes the produce. I have put it in the center drawer and in the main fridge still freezes. Go to ** for full story and recording of a message Whirlpool left me.

I like the double bottom french drawers but I don’t like that the top door hinge covers are plastic. Also I wish there was more height inside the refrigerator for tall bottles and pots. The wheels are great for moving.

I love my washer and dryer. The only problem I had over the past five years since I bought them was when the motherboard went out on the dryer. Luckily I had insurance, so was able to have it replaced. The features on the machines and their ability to clean really well have made my life much easier when it comes to doing laundry!

My washing machine would not spin dry. I had a new pressure switch replaced to a tune of $180.00 which was only 26 months old. I have always bought Whirlpool but this will be my last whirlpool appliance.

The Whirlpool range #GY398LXPQ00 is four years old. This is the fourth major problem. Oven overheats and will not function. I set it at 350 and the bottom coil and broiler both came on and overheat quickly. This is the third time with same problem. I am going to have enough invested in repairs to buy another range. I shall never purchase another item made by Whirlpool or any of its affiliates. That leaves me with Samsung or Bosch, I think. The people are very curt and offered no help at all so calling them is extremely useless. This range is definitely a lemon. Too bad, there arent avenues to make them replace it. I am angry, disappointed, and disgusted. Are you listening, Whirlpool? Never again. May your company go down the drain.

The W/D combo-Cabrio is crap... Dont buy it. Salesperson @ Lowes told us all washers moving away from the agitator to ones like this so we bought it. The washers does not clean everything - does not use enough water to clean - leaves your delicates so wrinkled and clothes in general beat up. The dryer decides when it thinks your clothes are dry when they are actually still very wet... very noisy. Whirlpool must have sold out because quality integrity sure is gone.

When you shell out the money for a new water heater you expect it to work the first time. Mine did not. Luke warm water was all that we could achieve. After going through the troubleshooting steps we could not clearly define the problem. So they ordered me the parts and sent them to me. The parts were for the old model control unit and does not mate up with the wiring that is in the unit. The representative was put back in that they had no idea how that happened. And, no wrench came with the thermostat just another thing to spend money on. I told them I have had it. Then they say that this is a manufacturers defect and they can provide me with a list of repair technicians in the area. I gave them one star because I could not give them zero. They should have lead off with the service technician. Still not repaired. I will keep you updated.

I purchased my Whirlpool Duet Steam Washer and Dryer 4 years ago. My laundry never had that moldy smell. I paid for the set almost $2,900.00! Never again Whirlpool for sure!!!

After reading all the reviews about the Whirlpool Cabrio washing machine, all I can say its just a piece of junk. We have replaced the agitator 3 times at $80.00 each, not including labor. Our clothes are never cleaned properly and it always seems to be out of balance. I will never purchase another Whirlpool product.

Purchased Whirlpool gas hot water heater from LOWES on 9/25/2016. After the installation, tried to light the pilot light for 90 minutes. Followed the recommended instructions, I could not get it to light. Called LOWES they told me to call Whirlpool. I did so, and told them I will return the heater to LOWES the next day. Whirlpool customer service very bad. Returned the heater to LOWES the next morning, went to a local plumbing shop and purchased a Rheem heater. After installation it lit very first attempt. Now three weeks later I get a letter in mail from collection agency that LOWES turned me in for stopping payment on the check I wrote them. After reading the many negative reviews and they disregard for my and my familys safety, nobody should purchase a Whirlpool gas heater from LOWES.

My Duet washer is just 3 years old and has had light use as there are only two people in the household. After just 3 short years the machine stopped working. We were told it needed a controller board and new valves. The cost of the repair was quoted at $733.00. This is far more than we paid for the machine. So we called customer service and at first they thought they could sell us a plan for $350.00 that would cover the repair but it was denied by the supervisor. So zero help, absolutely nothing. Now the backdrop here is that our last Whirlpool (same type) is still in use with our son no repairs in 15 years. Does anyone reading this think we should buy another Whirlpool or recommend it to our Friends and family? I think a Maytag is in our future. Whatever happened to companies standing behind their reputation in America?

I purchased this refrigerator and have had problems with it from almost the beginning. First, the doors wholl not stay open long enough to remove items. The technician Whirlpool sent out said the cause was an uneven floor. I checked with a level and the floor is almost completely even. So, then it said thats the way it was intended to work. Isnt that what the adjustment wheels on the bottom are supposed to correct? They dont. One individual in Whirlpools customer service department told me that the doors were not a functional part of the fridge and, therefore were not covered by the warranty. What?Next the refrigerator leaked and ruined the ceiling in the floor below. A few weeks after that was fixed (the fridge, not the ceiling), the unit completely shut down and I lost a tremendous amount of food. Bad enough to have to go through this but then to have Whirlpool treat me so the horribly was absurd. Fridge broke on Friday and a service person came out on Wednesday. Tech tells me he has to order the part (control box) and I find out the next day that the part was on back order. I had already been without a fridge for a week when Whirlpool tells me the part was not available until 9/19 (this was on 8/6)! That was not an acceptable solution so I requested a refund or a new fridge. Nope, their job is to repair, not replace. They said they needed 7-10 days to see if they could get the part earlier. What? Then if it couldnt be repaired in a reasonable amount of time they would consider replacing the appliance. They would not define reasonable amount of time.I believe I spoke to about 10 or 12 different whirlpool reps, and was told 4 times that a supervisor would return my call. One person did call back when I was unable to answer the phone and I called her back within 20 minutes. Guess what, she wasnt available and she never responded to my 3 return calls. When I complained that I had spoken to so many different people and was tired of telling the fridge saga to yet another person who would not help me, she volunteered to be my point person. She gave me her direct extension and said she would handle my case. I left 3 or 4 messages for her and she never returned my call. In other words, I was constantly told that I would receive return calls but never did. In summary, no one cared that I had an almost brand new Whirlpool refrigerator that was not working and that the date I could expect a repair was indefinite. In addition to all of that, every time I called they were experiencing a high call volume. Maybe they could hire more staff? When this all started, Home Depot told me I had to go through Whirlpool because it was under their warranty for the first year. Finally I decided to go to the store (after all, I did pay them for the fridge). After 3.5 hours in Home Depot, they agreed to replace the refrigerator. I havent gotten it yet (they did send over a small loaner), I am really hoping this is the end of this fiasco. I want my life back!! !

I bought a new non-frost 14 cubic Whirlpool fridge Model # W4TXNWFWQ in 2013 from PC Richards. The freezer keeps getting busted. It actually produces a lot of frost which stops the entire fridge from running properly. The tech said this is a common problem with Whirlpool. I am lucky to have bought the 3 years warranty. But when I call to fix the problem it always takes them a few days and I have to miss work for this non-sense.

I have 2 dishwashers. A stainless Quiet Partner III & a plastic Quiet partner II. The Partner III never gets the glasses completely clean. The cheaper Partner II gets everything clean but has had several service issues.

I purchased this water heater (Model# E2F40RD045V, Serial# 1122T461615, Product# 0826354) 1 week ago (Oct. 17, 20011) and it has been installed only after 5 days (Oct 25, 2011). It has yet to heat the water more than warm. I called Lowes (Oct. 21, 2011) and tried to return it only to be told that I would have to get an authorization number from Whirlpool. I called and Whirlpool wanted me to trouble shoot the problem. I had to have an OHM meter and amp meter to do so, which means that I needed to have an electrician present to do these test because I dont own any of these things. I was then told that they could send someone to my house, but I may end up paying for this. I then asked to speak to a supervisor and was told that she would tell me the same thing. The call ended when I told them that I guess I would have to do the best I could because I was not getting any help from them. Out of desperation, I went back to Lowes and got a new heating element to try to fix this problem myself. I installed it and it still did not work. I called back the next day and still did not get any help, I was only told that I needed to have these meters on hand to trouble shoot the problem. Why is it that I have to do this? The lady did not seem to care that I did not have any way to handle this problem. I felt that this problem was my burden and not Whirlpools for putting out a defective product. I have in my home about 5 new Whirlpool major appliances and have been a loyal customer for many years but after this incident, never again. I will also be advising my friends how Whirlpool has treated me. I am very disappointed with your customer service or should I say lack of customer service. I was told that had I said that the water heater was leaking, I would have been given an authorization number immediately! I still do not have any hot water as I sit here typing this complaint. I am sure that Whirlpool is really concerned as you have my phone number and address and your representatives are aware that I am very upset but still no one has even tried to help me other than telling me that I have to trouble shoot the problem. As far as your rating go with me you get an F!

We purchased our Whirlpool range a few months ago. We have the 6.1 cubic oven which is large inside with 5th element on top for keeping things warm which is a nice feature. The oven wipes easily if any spills occur. The only issue I have had is the top scratches easily. I used Creams Brute to clean the top which does well.

Despite always using the designated (he) detergents and trying many different brands in appropriate amounts, this washer always leaves an ugly white residue on clothes. This happens all the time, requiring whole loads of clothes to be rewashed, sometimes more than once. This defeats the whole purpose of conserving water, which is reflected in our water bill. We also placed the laundry room on the second floor to make it easier for me with my disabilities. I am constantly having to climb the stairs when the machine gets unbalanced in addition to the extra loads from the residue. I was very excited to purchase this machine. Unfortunately, these feelings didnt last long.

We bought a Whirlpool model WFW5620HW front-load washer at Lowes. The unit shook so violently during part of the spin cycle that the Whirlpool-authorized service company technician said not to use it while parts were ordered. It seems the balance ring was not functioning. Parts ordered were shocks and tub assembly. The technician suggested trying to get a whole new unit, as the repair is so intensive he had only done one or two in his career.Whirlpool customer service said they would not replace the unit, and an escalated request had the same response. I think this is terrible customer service - when there is such intensive failure in the unit, they should provide a brand new machine. The work has not yet been done - we are without use of a washer for an unknown period of time, since the order of a tub assembly is so uncommon that they do not have a time estimate. Needless to say, we will never buy Whirlpool again, and suggest you do the same.

Purchased this Whirlpool Duet washer WFW920ww00 in 2011. 6 service calls while under 1 year warranty. The mother board was replaced..... after I smelled smoke and burning. Had trouble draining.... error codes F9E2 and F9E1 and SD (suds) and low flow were the usual. At times took 4-6 runs to get it through to point where I could open door. Often need to unplug for 20 minutes in order for it to progress. Clothes would not ring out... or be floating in water. Lately had to run on medium spin just to get it to work at all. The odor/smell was horrible and the rubber ring was black with mold after the 1st year. Completely stopped working this week, no power to panel. The repair shop said to not bother.... he has had customers replace 2 or 3 major parts in these and still keep getting the annoying error codes and difficulty making it through a complete wash. Moving on and buying something else.

I purchased a new Whirlpool Cabrio washer and it has been nothing but a headache. The machine constantly rips our clothes and stretches them beyond repair. Now, the washer keeps showing an F1 error code and I have to restart the machine three times to get it to start. It also stops in the middle of the cycle and I have to restart it. What a piece of garbage! I called Whirlpool several times and they do not stand behind their products. Do not buy Whirlpool. I filed a complaint with the Attorney General and I suggest anyone else having the same problems should do so. Maybe we can get this machine recalled.

BEWARE THE TEMP CAN BE 25 degrees off high and 25 deg lower and Whirlpool says that is within specifications. My oven temp was set at 350 and nothing was cooked... After 7 repair calls with their certified repair companies (the 2 worst repair companies that I have ever used) I was told that if you set your oven at 350 that if it stays in between 325 and 375 that Whirlpool claims that it is working fine and will not do anything. I called and talked to customer service and asked the lady that if you set your oven at 350 should it stay within a few degrees of that and she said YES.The people that work at Whirlpool do not even know what kind of junk that their company is selling. I asked to return it and get a more expensive model hoping that it would work better but they said that they sell ovens and do not buy them. Be sure to get in writing from your sales person that your oven will constantly hold the temp within a few degrees. I tried to do the Whirlpool survey but after 11 attempts they said that there was errors in receiving and they did not get it. If you buy Whirlpool then you did not ask the right questions. I WILL NEVER BUY Whirlpool again (unfortunately I have a Whirlpool dishwasher and refrigerator that are not much better) and if you do you will say the same things and be out Thousands like I am.

We purchased an Estate Washer for my 89-year-old mother in 2008. The paint has been peeling down to bare metal on the left top quarter from the corner down to the lid hinge for the past 2 years. I contacted customer service and was given probable causes, one of which was the washer might have gotten dusty! He said that could cause chipping. I reminded him the problem is peeling chunks, no chips, layers of paint. The warranty expired of course. The solution he offered was for me to buy paint from Whirlpool or Lowe’s, and paint it. I have had a Kenmore washer for 24 years. The paint is perfect, and it still runs great. I would never buy another Whirlpool product. The quality is atrocious.

In less than a year my gas range required a new knob because it froze in place. They covered that but not the 4 new knobs since. I must clarify, its not actually the knobs but the thing underneath that my husband has had to replace ever since to our expense and time. Also in less than a year the paint under the knobs totally fell off. We contacted them about that and the reply was paint wasnt covered under warranty. Obviously they used heat resistant paint on the range top because that is perfect condition even with the constant cleaning, but the angled front where the knobs are I had to sand and repaint, not a good look for the stove. They really couldnt have just used the heat resistant paint for 2 1/2 farther? Just horrible quality and worse service. I used to be devoted to Whirlpool but since buying my new refrigerator - Samsung 100 percent from now on!

We bought a new brand Whirlpool, ice berg, 2 door refrigerator in 2006. It worked fine for 6 months and then started giving all the problems. Until now, we have repaired it at least 10-15 times with company servicemen and also private repair shops. We are just so tired and frustrated will all that we have gone through because of this fridge. Today, the main door just came out and it is probably the 16th incident. We are hardworking people and take a lot pleasure and find lot of happiness in buying something new. It took us almost 2 years to save money for this new fridge with cost us about Rs. 20,000. But I should mention this that we have already more than Rs. 10,000 in repairs.I am sure this would just be another email in one of your inboxes but wanted to write this and convey the message that we are hurt. We do not want to take any legal actions as middle class men in India do not have the resources to do that. But I would surely not buy anything of your brand going forward and would not suggest anyone for it. Writing this in assumption that you understand the pain middle class men goes through to but something worth Rs. 20k and spends another Rs. 10k for repairs. We had high expectations from your product but that was not to be.Following were the problems we face in last 4 years: 1. Refrigerator not cooling (5-7 times); 2. Top door broken (1 time); 3. Main door broken (1 time); 4. Water leak problems (5-7 times). I hope someone will read this and forward it to concerned department.

Cabrio washer broken lid, asked WP to fix warranty. They offered $250 off $500 Amana washer. Said just send me the new lid that would cost me $210. They said no. Asked if they would send me metal lid with hinges less than $100 they said no. Told them I was not going to spend more money with WP, my turn to say no. If you are wise dont buy WP products...

7 months ago we had a Whirlpool dishwasher installed into our home. While away on vacation the piece inside malfunctioned and caused major damage as water filled the home. Whirlpool claims, that because it’s a part that they contract out to another company, they “Whirlpool” are not responsible! If you purchase a product from Whirlpool and they put their name on that product, then Whirlpool should stand by its product. Well... beware, you’re not going to compensate from Whirlpool! We urge you, make sure of whom the parts of the product your buying from belong to, before you buy it FIRST! Never again!

Yesterday, my DC premier refrigerator purchased on 22.12.2011 suddenly stopped working for a long time, and the inside light automatically went off. All food, vegetables, and others are damaged and rotten. Now we are scared to keep anything inside this for huge loss and health problem. Kindly rectify this, and do the needful at the earliest.

In Nov 2004, I purchased whirlpool oven GW395LPQ-00 from Sears. Let me preface this by saying I rarely use the oven usually just the stove top. In July 2007 after baking in the oven for a couple of hours and cooking on the stove top the oven went out of control. The temperature rose and burned the food in the oven. Whirlpool dispatched a technician and said nothing was wrong. Dec 2007 during a dinner party the oven again went out of control, raised the temperature on its own and burned the dinner. By this time I have used the oven maybe 25 times. Jan 2008 Whirlpool sent a technician to replace the circuit board. Dec 2011 Stove was on for 3 hrs at 375 - a batch of cookies in the oven for 6 minutes torched on fire, smoked up the house. I have had it with this stove!The oven displays error codes every time and the only way to shut it down was to throw the circuit breaker. I checked the internet to see if there was a recall on this stove - none. I cant believe it. I contacted Whirlpools Safety Department and once again got the run around that they want to send a technician to inspect the oven. I just want the oven out of my house and for Whirlpool to take responsibility to recall this oven & to protect their consumer. There are endless complaints from customers on the internet regarding this make and model. Consistently, Whirlpool takes no responsibility for their faulty products.

We have all kitchen appliances from Whirlpool, but it is not what we choose, that was builders choice. We, two people, are living in his apartment for almost five years, and first problem was with oven - the window in the door it is leaking somewhere, then microwave - the all front door plastic is cracking (we using microwave maybe twice a week) and is it placed under the oven. Now we have problems with fridge - the plastic inside the fringe is cracking. We called Whirlpool customer support and Whirlpool do not even want to hear it about the problems - they just want that same authorized technician will came to your apartment to inspect these problems for $95, it is not even important whose fault it is. This company, Whirlpool really DO NOT CARE about the products, which they produce - as long it is sells... Now we know, we made smart decision - do not accept the washer and dryer (we get it from Bosh - it makes me happy). Now we just wait till all Whirlpools appliances will stop working and never ever look back to Whirlpool.

The wife and I are retired and when it came time to purchase a new washer, we thought we would spend the money and buy top of the line so it would possibly outlast us. So we went to Lowes and spent $1000.00 plus on a Cabrio. Within the first year, the control board went bad, replaced under warranty, now no matter how little or much of a load the wife puts in this piece of crap, it goes off balance!!!Of course as previously stated, customer service doesnt give a crap because we also saw no need for an extended warranty having made such a large investment in a washing machine that we thought was built with a high standard of quality, SHAME ON US, SHAME ON YOU, WHIRLPOOL!!! You have lost a customer who has been buying your products for a long time but will never buy another and will be warning everyone we can to do the same.

Whirlpool Duet $1300, in the past we had great service from other Whirlpool products. Just a more modern look and knowing it was a company we had used in the past with very little or no problems so we expected the same only with energy and water savings. We are energy aware and believe in conserving energy and water where we can. My wife wanted to stick with the brand that gave us good service in the past and chose one of their most conservative units on the market (I believe it was based mainly on looks). What burns me the most about this unit is its constant consumption of clothing, the repair guy found nothing askew with the unit and suggested smaller loads. So we reduced the load size smaller and smaller till we were washing each outfit separately and guess what, it still ate clothes, just chews them up.We lose about a hundred dollars a month in clothing. This washer tears holes and shreds clothing on almost every load, I have to put shirts and lighter clothes to the back of the washer then load the heavier blue jeans and such toward the front and hope they finish in the same position or something is ruined. The fabric becomes distressed, stretched, shredded or has holes, or any combination of the above. We have taken to going to a laundromat or sending clothes to the cleaners. These units are three years old and we are now looking for a replacement for the washer because the local service guy won’t even come out any more. This problem surfaced within a week of the first use of the machine and has remained steady, as we are retired and travel a lot we are not always using them so they are what I would term very lightly used.

We have had this water heater for less than 5 years. It was purchased new from Lowe’s. This is the second time we have had to replace the thermocouple and are told that we have to order the part from Whirlpool. Really? What do we do for hot water in the meantime? This is a very disappointing response from Whirlpool and Lowe’s. I will never again purchase anything from either company. We had to buy a new heater today, pay for installation and permits. This is a rip-off by Whirlpool and Lowe’s.

We bought this Whirlpool two door side by side refrigerator freezer at Lowes at what seem like a good deal, until the problems start. On the refrigerator side everything freezes just as solid as the freezer side. We get to looking and find there is no air filter/damper installed. Try to call Whirlpool and you can forget it. 37 Minutes wait time, then a recording comes back and says now your wait time is 47 minutes, long story short you just get put on hold. No help what so ever. Lowes did give us an air filter. But we still got rock solid fresh eggs in the refrigerator. So it was not such a great deal after all. My wife has one big headache and mad as a hornet at Whirlpool. Bet we dont buy another Fridge from them. If I were you Id stay away from Whirlpool products. Have a great day.

My 15 year old front loader quit working and was going to cost more to repair than we thought was worth it. So, we went shopping at Home Depot and based on discussions with salespeople ended up with the Whirlpool cabrio toploader. What a mistake. I am so disgusted with this washer I dont even know where to start. If there was any way we could return it we would do so. The clothes come out wrinkled, twisted, absolutely covered in pet hair and detergent and fabric softener residue. Yes, Im using HE detergent, in the correct amounts. Yes, Ive read the manual front to back. Yes, Ive tried all the troubleshooting suggestions. No, they dont make a damn bit of difference.I would give anything to have my old front loader back. It was a great little machine that did a wonderful job of cleaning our laundry. Pet hair was washed off, I could lay things out to dry and they werent all wrinkly and did not require ironing. Just about everything that comes out of this cabrio machine that I lay to dry needs to be ironed before it can be worn. It is just a horrible, horrible machine and Whirlpool should be ashamed of themselves for foisting this off on unsuspecting consumers.

After much frustration and disappointment, as well as 2 huge repair bills with my front loading washing machine I sent it off to the scrap yard, still looking brand new, and went back to a top loading machine. I purchased a Whirlpool top loading, high efficiency, low water machine. I have had it for almost 2 years now and am extremely happy with it. I would highly recommend it. Fairly quiet and easy to use and takes very little detergent. It does not have an agitator so it is gentle on clothes. I know some users have complained about tangled clothes but, in my opinion, if it is loaded correctly this should not be a problem.

Whirlpool Double wall-mounted Oven model#WOD51EC7AW05. Have had nothing but problems (at least 7 problems). The 1st one is a potential fire hazard. Porcelain/enamel shattered on bottom interior panel of BOTH ovens in less than 60 days (exposing underlying metal to rust). Cracked in an odd stress-pattern that indicates the metal expanded during heating, and the porcelain finish did not tolerate the expansion. The lower oven had only been used 2X before I noticed the fracture pattern. Obviously faulty design; a manufacturers defect. Whirlpool claims it is cosmetic damage and when porcelain eventually flakes off, they will send me touch-up paint. (If I dent the outside of an appliance with my wheelchair, thats cosmetic damage. Its a manufacturers defect if the damage happens during normal operation. The appliance damaged itself, not the user.)The preheat function does not work on either oven. The oven indicates it is 350-degrees, when it is actually 125-degrees. Repairman says this is normal; ignore the indicator and navigate by store-bought thermometers”. The temperature can vary 50 degrees on either side of the actual setting (thats a 100 degree range!). Between the faulty preheat and the wide range in temperature, it makes it very hard to bake bread or cake.The rest are annoying problems: The timer is a single “beep” (not even very loud), followed by another single beep every minute. This is not much help if you are folding laundry while the cookies bake. The windows have so many dots on them theyre not clear enough to see how the food is cooking (or read the store-bought thermometers) without opening the doors. The oven produces a lot of steam that fogs up the windows (Ive never had this happen, and Im past the half century point). The exhaust fan is loud and it blows hot air into the drawer under the oven (another potential fire hazard). Dont buy this oven. It has several design flaws and Whirlpool does not stand behind their product.

Whirlpool Washing Machine WTW4800XQ4 - This is an expensive piece of garbage. My clothes come out with lint still on them. They do not smell clean and in fact, I wonder if they even are. My blankets come out heavy and soaking wet, so much so that I have to repeat a rinse and drain cycle before I can place into the dryer. The machine is always off balance and its so loud that my almost deaf grandmother who cant hear a thing wants to know what that noise is when shes halfway across the house each time Im doing laundry. Ive called Whirlpool and they have sent a tech out who insisted it was I who did not know how to load a washer and that was causing all of the problems. I found this interesting since I am 37 and never encountered difficulty with a washing machine before. Our visit concluded when he insisted it was user error and went on his way. The next day, the washer was not even cycling, and I phoned whirlpool back. This time, there was a computer problem and there was no arguing about it. The technician came back out reset the internal computer. The machine seemed to run more quietly for about a week, but went right back to its old loud self. The only improvement Ive noted since then is it does not move across the floor now while washing. I wish I never bought this thing and would certainly never recommend it.

A top loading washing machine with an agitator in my opinion, gets my clothes 100xs cleaner than one without. Ive owned front loaders and top without agitators. Never again. Top with agitator is my personal preference from now on. Also Whirlpool has never failed me unlike other brands.

We purchase a Whirlpool duet washing machine 4.5 years ago. Just recently the bearing went on the machine. Took the machine apart to fix and was originally told new parts will be delivered free of charge since this is a common occurrence. 5 weeks later and several phone calls, we were told the part is on back order and they do not make it anymore. Then they send an email to keep us as customers for 15% off. Ridiculous. How do you go from getting parts for free since it is a frequent occurrence to not having the parts at all and getting 15% off for a new product? Why would I want to stay with these false claims? Talk about a slap in the face!

Mold in my dishwasher right after having washed the dishes!! This is the first time I have seen the mold on the racks (lots of it!). However, my neighbor also has a Whirlpool and complains of the mold all the time. Also, my dishes often do not come clean. I would not have purchased a Whirlpool, but it came with the house, three years ago. Therefore, I do not have a receipt for it.

Purchased a Whirlpool refrigerator the last week of January 2014 with promised delivery date of February 6, 2015. Received call Feb. 2 that the earliest they could deliver would be February 13th. Received call Feb. 3 that the earliest they could deliver would be February 19, almost 2 months after purchase of refrigerator. Sears, where we purchased the refrigerator, told me that they have been dealing with this for 10 years with Whirlpool. Why would Sears sell products to their customers with this kind of delivery problem? They only communicate with Whirlpool via email, so there is no resolution with a person to get issue taken care of. We will never buy a Whirlpool product again & will never buy anything from Sears again.

I purchased this range in 2010 and needed to replace the control panel/switch membrane in 2011 and it was covered by the warranty. Then I purchased an extended warranty and needed to replace the same part again. Then I replaced it again in July 2016. This part cost $147 and you cannot operate the oven without it. There is something wrong with the range that is causing the failure and the cause of the failure should have been fixed when it was under warranty but now that it isnt under warranty, Whirlpool has refused to correct the problem or compensate me for the cost to replace the part.

Whirlpool Gold Series - I bought this dishwasher less than 2.5 years ago. The thing already broke. The motor needs to be replaced at a cost of about $250. The thing never did a good job anyway and often had to run it more than once to get dishes clean. I paid about $650 for the machine so I guess its just a throw-away appliance. Whirlpool makes complete junk. I will buy a different brand that is known to have long-lasting dishwashers. I guess you get what you pay for.

I purchased a Whirlpool electric water heater from Lowe’s in 2007. It lasted 2 years until a faulty weld on the tank started leaking and flooded my basement. Whirlpool did replace it. However, my second water heater did the same exact thing in a different location on the tank after 2 1/2 years. It also flooded my basement.I am now on my third Whirlpool water heater in 5 years and the one I have now has a bad thermistor. It has cost me about $225 each time the water heater has been replaced. In my opinion, these Whirlpool water heaters are junk and their quality control needs to get out of the break room and start doing their job. Never will I purchase another Whirlpool appliance.

We purchased a Whirlpool Range from Brands Mart USA and did not try to use it for quite some time because our house was not ready to move in. When we tried to turn on the oven it would not come on. We called a repair service and was told the Motherboard was not working. We realize the warranty was out on the stove but it never worked and the stove is Brand New. We called Whirlpool and they was going to repair and changed their mind on December 18, 2014 at 8:54 am. Before that call we had spent quite a lot of hours on the phone with Whirlpool and Brands Mart USA.. We purchased three appliances from Brands Mart USA Range, Dishwasher and Microwave at the same time they were all Whirlpool products. What happened to Good Customer Service and Return Customers for Job Security? Well neither Company care for their customers. We did not break a motherboard for a stove oven because the range was never turned on because it was broken when purchased.. We are unable to get any help from either company. I talked today to ** & Supervisor ** from-Whirlpool and ** - Brands Mart USA, again no help. Why transfer you from one company to another for 1 hour and 45 minutes? WISH I COULD GET SOME HELP. And we wonder why companies go out of business - word of mouth complaints and especially with Senior Citizens like us.

Its just a plain refrigerator. No bells and whistles. It could have more space in the bottom and well as a ice machine or ice maker. Nothing special about it. Just a place to keep food. The light in top could be higher so food does not touch it.

Whirlpool and their extended warranty is a ripoff! I bought a Whirlpool refrigerator not even two years ago. It has stopped working 4 or 5 times, causing us to lose all our food. When it is working, it makes an awful noise. I have renewed my contract with A&E due to the fact that the frig is a lemon; which A&E is a joke as well. I contacted them 2 weeks ago about the frig not working again. They stated they could not come until Sept 18th, a month later. Come on. Really. They are a ripoff as well as Whirlpool appliances. False advertising is against the law. I also contacted the merchant where the frig was purchased in Hazlehurst GA, who does not care one way or the other. If whirlpool was as great as they seem to think their appliances are, they would replace this lemon in my kitchen. We are elderly and are not able to keep dealing with this issue. I would never ever recommend a Whirlpool appliance to anyone. As a matter of fact, I will tell everyone I know not to purchase one; due to the way your company has treated me and my wife.

We bought a house almost 10 years ago and it included a Maytag washer and dryer. About 5 years ago, we decided to buy the Whirlpool front loaders. What a mistake as the washer shook every time it ran. After several warranty service calls and days of vacation waiting for the service, they finally said they couldnt do anything. During that time I had been in contact with Whirlpool and asked for them to take them back. Of course they wouldnt. I asked for a swap for top load washer and they would need to also replace the dryer to match: still no deal. It took a letter from a lawyer to make it happen. They also bought back the washer and dryer stands which covered the lawyers costs.So shortly after I received the Cabrio washer and matching dryer, the lid is very heavy which I believe the lid spring broke. I refused to call the service company as I did not want to go thru that crap again. I also know I can fix it myself easier and without all the drama. I keep waiting for another failure but so far all is acceptable. Whirlpool is not the same company as they were when I made my living doing warranty service for Whirlpool! 30 years ago they were the best in the industry.The Maytag pair was giving to our relative and they are still working flawlessly. Unfortunately Whirlpool now owns Maytag. This experience has cost Whirlpool replacing our kitchen appliances. As much as I want to buy American, I will go with Bosch or LG only.

Today I had the unfortunate experience to have to deal with Whirlpool customer service and claims. I WILL NEVER BUY ANOTHER WHIRLPOOL PRODUCT again! My refrigerator, that was purchased in 2013, has a door misalignment problem. It is a known problem with Whirlpool (service pointer W107317828). My refrigerator serial number and model number are affected. Because I am outside the one year warranty, Whirlpool refuses to provide service that is required to fix this known issue with my model/serial number. After having to talk to four supervisors the only resolution that was given was that they would cover the cost of the 7/16 hex nut ($4.33). Dont get me wrong I do appreciate the offer.The two supervisors that were below her assured me that no one can do anything to assist me further. The attitude of the second and third supervisor was pathetic. After over a hour on the phone I was so disappointed that I could not take it further. The cost that we are talking about that I am asking them to pay is $154.28. I am very disappointed. They say they stand by their product. To me standing by your product means that you will fix or replace any known issue. $154.28. I hope it is worth it to you Whirlpool. You lost a long time customer.

A couple of years ago I replaced my Whirlpool gas range because after seven years, the house was growing a gas smell that was becoming stronger. I called the gas company and they determined that it was the oven and not their problem. I called an appliance person who could not find the leak but charged me for the service call. Before I had him leave though, I called the gas company back and had the two talk. There was a conflict with their assessments. The service guy left frustrated. The gas company guy came back and again checked and told me that the oven is definitely leaking. He told me they use instruments, not soap, to determine leaks. With this, I was mad at the appliance company. After voicing my frustration, they were going to allow me to purchase a similar new Whirlpool freestanding gas range at a discount and deliver it for free. I relented and spent close to $600 for the new range. After installation, I realized that the quality was cheaper than my old one. The metal rods in the oven racks are thinner and less of them so they are further apart. The cooktop grates are already wearing and chipping. But the thing that has irked me the most is the burners. You cant adjust them to low for a long simmer because the flame goes out, not immediately, but when youre not around to watch it; and the whole house smells of gas fumes! I called the appliance store and they said that because I didnt buy an extended warranty and that a year has already passed, I would have to pay for the service charge. I called Whirlpool and they said that they have not encountered this problem with their stoves yet. Even while on the phone, I could turn every burner on separately and the flame would go out in a circular motion as I turned the knob to low. The only suggestion they had was to call my appliance company and have them look at it. I got nowhere and I was quite frustrated! These Whirlpool stoves should be recalled! Gas leaks are dangerous! I will never buy a Whirlpool again!

We bought a Whirlpool side by side at the end of August 2017. In March of 2018 - the day after I got the letter about extending my warranty - they had to replace the diffuser - it was making a horrid noise and freezing my eggs and milk. This part went again in July. I insisted they extend my warranty which they did - until March 2019. The part went again in November. I again demanded an extension - now it is guaranteed until June 2019. I asked about replacement and was told that as long as it was reparable they would not replace it. This part is dying every four months. The first few times I called, the hold recording touted a repair app - that did not give me much confidence in the company.

I have a top-freezer model WRT5715MYW. This week will mark the 3rd time Ive had a service call to complain about food freezing in the refrigerator compartment. The last time the repairman told me I couldnt place food in the center of the refrigerator since that is where the cold air from the freezer compartment comes down into the refrigerator compartment. This time when I called to schedule the repair call, the woman at the appliance store where I purchased this told me she also has a Whirpool refrigerator and she cant place any food on the bottom shelf of the refrigerator due to freezing. So this 21 cu ft refrigerator has a lot less usable space than I was led to believe when I purchased it. I would not recommend this product due to this reason. Beware of that channel that comes down the center of the back of the refrigerator. It seems like a design flaw to me.

I washed my expensive sheets in the washer on deep water... hot and filled up the bleach dispenser as instructed... My sheets came out splotched and ruined... I also keep getting lint on my clothes. This thing just doesnt clean. Im so upset about my sheets. Please dont buy this thing. Also bought Whirlpool stove and paint was peeling off after 3 months. They wouldnt even help me. Im so sorry I trusted Whirlpool.

Whirlpool has always been a quality product in my household. I had Whirlpool microwave prior to the one I recently purchased. It lasted 10 years and was used frequently and always on daily basis. It worked like a dream and I would never purchase any other brand!

We purchased our Whirlpool Duet model WFW9150WW01 13 months ago. The warranty was up at the one year mark. We chose not to purchase the extended service plan. After all, a washer should last at least five years right? Wrong! The front seal has gone bad. It is an $85 part plus shipping, plus hours of my time. So, I purchased a product that is supposed to conserve water and instead I am having to purchase a petroleum-based product (the rubber seal), as it would seem, every year or so! These companies have us snowed with the whole conservation bull! CFLs, High Effeciency, Bio Fuels, etc., its all a hoax! And it is a hoax at our expense. Does anyone just produce a good product anymore? Oh yeah, I forgot... Japan does! Our economy continues to go to hell while other countries are coming online. Get your act together, guys, before we lose everything!

I just bought a Whirlpool Gas Range from Home Depot on 11/11/2014 and I am having problems with the oven. It is still under warranty and have five year protection plan. I called to have the problem fixed. Two technicians and the oven still doesnt work.

Whirlpool fridge still freezes water in the bottom of freezer... after five service attempts. We purchased a five-year warranty and so far, they claim that as long as the warranty is good, they will continue to warranty it. We now have three and a half years left. We have currently owned our refrigerator for just over a year (approx. 18 months). During this time, it has had the same warranty repair issue that has been serviced five times so far. We now have an appointment for a sixth time since RC Willey does not want to fix a lemon the right way. The first three warranty repairs were under the manufacturers warranty. We are now under a warranty (extended) that was purchased from the place we bought the fridge from, RC Willey.I want my money back on the whole deal. I was going to be civilized about it because I thought they were common sense decent place to buy from. I thought they would, through common sense, realize that this unit is a lemon and allow credit towards another fridge. In just the past two years, we have bought from RC Willey over $10,000 worth of flooring, appliances, etc. and thats not counting previous years.

I have had my machines for years, and always buy Whirlpool. So far so good, had to replace my washer and dryer approx 11 years ago and still ok no problems yet. Wish I had the money to buy one of those bigger ones someday.

The space could be laid out a little better. The flimsy shelf is not real stable for foods or ice tray. Where the shelf locks into the side wall is not deep enough to stabilize the shelf itself. The flat indentations in the bottom, where they meet the front, have an edge that makes properly cleaning the freezer a bit difficult.

Whirlpool makes a beautiful product that does not last. I bought model WRX988SIBM in April 2015. Two years later the compressor is bad and no warranty coverage. Do not buy this model. It does not carry the Whirlpool 2-5 year sealed refrigeration warranty. Its amazing that an appliance that retails over $3K only comes with a 1 year sealed refrigeration warranty when Whirlpool offers it on other models. Be sure you know what your warranty coverage is before you buy any Whirlpool product.

We purchase a French door refrigerator model G16SARXXF04 3 years ago with extend warranty and since 7/3/15 stop cooling making ice. Then 3 repair person came each week, 1 week later from the Lowes Warranty Dept. With no solution they replace the main panel, the ice maker. And again 8/14/15 stop working and 4 times I am losing the food. And this last time my husbands medicine which very expensive got damage and cannot use. They are coming again but anytime I take food out to dispose. Couple of day later the refrigerator start cooling so when the repair person comes say cannot do anything because is cooling. They are not giving solution. Call Whirlpool, same. And I am sick and disgusted!!! Dont buy Whirlpool.

Whirlpool is a very good company and their products work very efficiently! If I had a choice to choose in a different type of washing machine I don’t think I could choose. Whirlpool is very reliable. Their older machines as well as their newer machines! They last pretty long. The dryer is dry very well as well as the washing machines agitate your clothes to get them clean.

I bought a whirlpool W 10632082A a yr ago. I read the reviews and thought it was a good product. I was wrong. It has never washed the dishes good. It has terrible screens that always get clogged. The dishes never get dry. I think the dishes would get cleaner throwing them in the yard and spraying them off with a hose. I would not recommend this product at all.

I just bought a new home, and it came with what was described as top of the line Whirlpool appliances. The Cabrio toploading washer worked for two loads then just stopped. After arguing with Customer Service for a while (They insisted this must be an installation error.), I talked with the builders. They gave me a different customer service number. My second call got me a repair appointment, during which the repairman discovered that the pump was in fact dead. Because this is a new model, they didnt have a replacement on hand. So, I will have to wait an additional week and a half before the part is installed. This is a product that retails for around $1000, and it lasted less than one day. My last washer cost $400 and was still running fine when I sold it after 10 years. I can already see the handwriting on the wall. After my warranty is up, I will have to replace this hunk of junk with something that has some reliability.