I absolutely HATE my Cabrio washer/dryer. I cannot get the mold smell out of my clothes. The clothes come out dirty and smelly. I have no idea what to do about it. It was a huge sacrifice to purchase these and a complete waste of my money. Whirlpool - please stand behind your products and take it back! Worst purchase Ive made in years.

We saw water all over my wood floor and traced it to the lower freezer unit of my 15-month old refrigerator/freezer. We had to call a repairman which traced the problem to a frozen defrost. He put in a new thermometer at the tune of $200 and now we have to deal with a wood floor problem on top of it. I purchased because Whirlpool was always known to be a quality product. I wont make that mistake again.

I bought a Whirlpool Cabrio Top Load washing machine September of 2012. It has never cleaned the clothes well. For the last month the machine has a very loud spin cycle. I am very unhappy with this purchase and it is 2 months out of warranty. I emailed WHIRLPOOL and was told that all appliances have problems and wear out. WOW! It is 14 months old and has been used with care. I will never buy another Whirlpool product.

We purchased a Whirlpool Gold French Door refrigerator with a bottom freezer in Dec 2009. We discovered a leak dripping onto the finished basement ceiling. We discovered after several attempts that the plastic evaporation tray was broken (since day one). Previous defrosting had obviously evaporated into the hardwood until now. This item, although obviously broken when installed, was not fixed as the warranty had run out.Boo to Corbiel and to Whirlpool. They are financially not worth a lawsuit.

Ever since I purchased your washing machine, it has sounded like a diesel truck or cement mixer. You cant hear anything over the noise anywhere in the house.Have had two repairmen out to look at it and they say, Thats normal. I have a friend who has the same machine and it doesnt make noise like this one. I will never buy another Whirlpool product again and hope this blows up before the warranty expires. Also the tub is falling apart. What a piece of ** this machine is. You should be ashamed to put trash like that on the market.

Re: wdf7payw6. I purchased this unit last February. It has never washed properly. In the last month 2 separate warranty service reps have been out. The first one told me that I have not been doing a good enough job of prewashing the dishes so the arms were clogged. While cleaning them, he broke the top arm. When he came back to replace the top arm, he added that the dishes were not drying because I didnt use enough jet dry so I would have to dry by hand, and that the arms were clogging because I didnt prewash well enough. I told him to leave and never come back. I called customer service and they sent out a new company.The rep today told me that even on time delay or overnight settings I must run the hot water prior to starting the unit. And that since the water wasnt hot enough; the undissolved detergent was clogging the spray arms. This was confirmed by your phone support person who told me that for best results thats what I had to do. The result I want is for the thing to wash dishes. It doesnt do that. The current rep ordered a heater, motor pump and spray arms. My previous dishwasher operated perfectly (until the pump failed) for the 18 years I have lived in this house plus however long it was here before I moved in. I will never buy a Whirlpool product or anything built by subsidiaries or parent AGAIN.

I purchased a brand new 2019 Whirlpool side by side refrigerator in October of 2019 for my new house. Yes, that was 2.5 years ago. HOWEVER, I live alone and hardly ever use the ice dispenser. Maybe, it was used 20 times in 2 years. The ice dispenser just stopped working and today I notice the refrigerator is not even making ice! What a piece of garbage!

Just bought a Whirlpool stove (WFE540H0ES) from Home Depot. Oven gave off so much heat around the handle that I burned myself opening the door... Tech came out said it wasnt supposed to do that. Called into Whirlpool to get clearance for a replacement and corporate says no to the replacement because that is normal. Thats BS! If that is normal DONT BUY A WHIRLPOOL!! BTW... They are owned by Maytag.

Similar to what I am reading below and on other sites, my hot water heater stopped working. I spent about an hour trying to relight the pilot light, which apparently you cant do with this model because it breaks. My first thought and action was to call a plumber to come fix it. When he arrived he said it was reverse thread and that I would have to call Lowes to get a replacement part. When I called Lowes they said they would call Whirlpool and then give me a call back. Two days later I still havent heard back or taken a shower; I am going to the gym tonight. Finally, I got online and called the 800-number and am being sent a part to arrive tomorrow. I asked to be reimbursed for the cost of the plumber since they obviously knew they had a problem (they assumed why I was calling the warranty line) and redesigned the issue with a voluntary recall. Whirlpool, please make this right. I know you license your name to American but it is still your name and brand reputation.

This is the worst washer Ive ever owned. It consistently gets off balance, doesnt clean the clothes, and is a perfect example of poor design. I have owned the washer for approximately 9 months, and hate it. Im getting rid of it as soon as possible.

The lower door closing cam has been replaced at least twice. The door continues to make a very loud noise when opening and closing. The refrigerator, a 2007 model came with the house I purchased in 2012. The refrigerator works very good, but the loud noise from opening and closing will wake a hibernating bear. The last repairman (from Sears) told me that the doors had been recalled, but I dont know who to contact or how to go about getting the replacement doors and getting them installed.I have a Home Warranty, and they sent Sears out twice to repair them, but after opening and closing 2-3 times, they go back to the loud noise. I have no idea where the refrigerator was purchased. I dont really want to rate my experience since I think the repairmen did all they could. I simply think this is a bad manufactured door problem, and I just want them replaced. The refrigerator works good, and I cant afford to purchase another just because of the doors.

Aqualift is a Joke. We recently remodeled our kitchen and purchased a new Whirlpool range model #WFE710HOAE. It came with a feature called Aqualift Technology to clean the oven. The button you push to start it says Aqualift Self-Cleaning. I followed the simple directions and when it was finished I was surprised to find that nothing was clean. I tried it again with the same results. I had to then clean some of it with the enclosed scrubbing pad. You cannot use any cleaners except one that they also send a small sample of. In short, it was like the old days cleaning my mothers oven with a scrub pad and a lot of elbow grease. I spent 30 minutes getting it somewhat clean. I am so disappointed and mad that Whirlpool can just blatantly mislead consumers this way. No one wants to buy an expensive product such as this and have to clean it by hand. You get as good a result if you do not even use Aqualift. My last range lasted 20 years and all you had to do was take a wet cloth and wipe out the residue. Whirlpool is at best incompetent and at worse criminal and purposely misleading with this and other similar models and should recall or be forced to recall and replace these with a working technology. I am surprised that the Federal Government has not stepped in. I would be very supportive and would participate in a class action lawsuit on this matter. As I stated in the beginning, this product is a joke.

The Whirlpool duet front loading washing machine came with our new house five years ago. That machine has destroyed multiple clothing items including very expensive sweaters and undergarments. It has destroyed biking shorts and just about anything of value. Even destroyed the bags fur delicate clothing. I have to get a repair guy out every year to replace the bellow too! It is terrible!!!

I just replaced a 4 year Cabiro washer with a Samsung. The washer was making terrible loud noise when spinning. It sounded like a jet plane. The repairman said it was a bearing that was going out and that it was a common problem in the Cabiro washers. Cost to repair it would be $500.00. Last week, it finally started spewing oil from underneath so had to buy a new washer. I will never, ever buy anything made by Whirlpool. Whirlpool said it was off the one year warranty (duh) and they wouldnt help with repairs.

Im 61 so I have some experience. I personally know fridges that have lasted over 20 years. I just Googled it and found out the norm is 14 to 17 years. This hunk of crap lasted 4 years. As soon as I got it home and plugged it in (4 yrs ago) the most noticeable thing was the noise. It sounded like a tractor! I considered taking it back (wish I did). Then after a couple of years the pull handle came off! The whole time we had to be careful the door was closing properly. It was problematic. Ive owned (and re-sold) about a dozen fridges in my life. This the first one to fail on me. It was bad from day one!

We bought this Gold series refrigerator in 2013.. Less than a year we started having problems with rust on doors. It was so embarrassing people could see this. After that it was like one part after another, the motherboard, the ice on fridge, the ice maker. They changed the same part several times. Now April 2015 they say vapor cooling is not good and they have to put coolant and replace another kit.. Now we have to wait 1 week for that part. Meanwhile our food is going to go bad. Ive been calling for years about this lemon of a fridge. And the last time I spoke to somebody they say buy another fridge while youre waiting on the part to come out. Wow. This is literally driving my family insane.. I cant believe they just expect us to let this happen.. We paid about 2,500 for this lemon of a fridge.. I see so many complaints and youre telling me Whirlpool can get away with this.

I was very excited about the performance of the washer as far as reduced water usage and reduced electric usage. After about 6 months though, I couldnt figure out why a lot of clothes, sheets and drapes came out with streaks on them. Very expensive to replace! Of course, the business I bought them from tried to get me to buy all types of fixes that had nothing to do with the problem and therefore couldnt answer me why this was happening. I am not crazy about a lengthy lawsuit. I am crazy about hoping the washer dies so I can go back to a less fancy washer that did the job better than this expensive monster!

We purchase Whirlpool fridge less than a year ago. Its still under guaranteed. 2 months ago we notice the fridge part heating up and food was going off. I went back to the shop where we purchase the fridge. They said we had to contact Whirlpool direct so we did had to wait 3 weeks for someone to come and look at it. Fridge is not repairable. Fella who came out did not report back to Whirlpool. I was waiting and waiting to hear word. I rang to see what was the story on it and eventually they said O we will exchanged your fridge and we will ring you on delivery date. Now Im over 2 month waiting on a fridge. Whirlpool is a joke. The company should be put out of business for what they do to honest people buying their stuff, and people who are in the same boat as me should go to the high court and sue them for all the stress they put people through. Shame on you Whirlpool. Disgrace.

The Weatherization program installed a whirlpool refrigerator in our home in October 2012. The fridge is less than 2 years old and the blower fan went out. We lost most of our food (what wouldnt keep in a cooler) and my daughters insulin spoiled. When they put this fridge in, they took our old one saying it was less efficient. Now we are stuck with a fridge that doesnt work and is out of warranty at less than 2 years old. We have left several messages for a Whirlpool representative to call us back and here we are, one week later, and no call back.This is frustrating because although the fridge we had may not have been as energy efficient, I am almost certain that it would still be working. I have never heard of a fridge that lasts less than 2 years. Also, we know that the blower fan must be a common problem because they are back-ordered approx. one month. We checked online, and called local businesses and not one place has the part available.I think we at least deserve a call back considering how stressful this has been on us. I had just spent all of my grocery money for the month, and 70% of it went bad and had to be thrown away. Money is tight for us and replacing spoiled food is not an option. Also, the insurance company denied our request to refill my daughters insulin a little early. Without proper refrigeration the insulin goes bad. The insurance doesnt replace lost or spoiled medication. Guess we get to pay for that too! Thanks so much Whirlpool! Ill be sure and highly recommend your products to my friends. (NOT GONNA HAPPEN.)

I have bought and used other dishwashers (different brands). They lacked quality, quiet operation and efficiently and effectively cleaning dishes, pots and silverware! My Whirlpool dishwasher is far better than all of them. It cleans and makes my dishes sparkle. I would not buy anything but Whirlpool in the future.

We recently purchased a refrigerator from a reputable local appliance store after months of shopping and comparing and research. As an opinion, Whirlpool seemed to set the standard for a quality appliance. Unfortunately, we failed miserably by buying this side-by-side fridge. Two unsolvable problems. First, the cold side door is extremely difficult to open. Ive tried ALL gasket lube methods and failed. Second, the stainless steel used on the front of the machine is obviously low grade that accepts magnets and is almost impossible to clean weekly without streaking. They were kind enough to provide us with their special cleaner {free} but it takes about an hour and a half to use for moderate success.The lady on the help desk listened but seemed rather cold and uninterested in the problems. At this point, we would be willing to pay the extra and go to a Kitchen Aid instead. Our advise is beware of these types of issues and get some kind of guarantee from your store when buying a WHIRLPOOL refrigerator. This is simply terrible.

I purchased a Whirlpool top load 8500 washing machine from LOWEs two years ago. I noticed that the clothes were not getting wet, clean, were coming out covered in lint, soap film and stained. It is misleading to call it a HE washer since I have to wash each load 3 - 4.5 hours. It is NOT energy efficient if you have to wash each load of clothes 3 times with a rinse. I have tried all of the tricks - changing soaps, labeling the wash as bulky, wetting the clothes to add weight... Washing clothes should not be this complicated. The clothes are sorted appropriately and washed in the right temperature. I do not understand what is staining the clothes. I put new white towels in and they come out stained (see photo)? Lowes sent out a repairman who said the machine would never clean the clothes since there was not enough water in the washing machine to wash the clothes. I tried to return the washer to Lowes but they said it was past the 30 days. Unfortunately, I purchased the appliances on a Lowes credit card so there was no recourse. I then contacted Whirlpool and was put on hold and transferred to various people before I gave up.

Ive had this microwave for about a year and a half. Like some others I get the door sign frequently. I open the door and cant turn it on until the light goes on, which can take a minute to two. I have NEVER had problems with any microwave other than this one. I had a problem with the Whirlpool refrigerator too, which was fortunately still under warranty. I bought the fridge, oven and microwave as a deal. Trust me, there is no deal here. I will never buy this brand again. Lesson learned. Given other reviews, I might just buy another brand of microwave. Worth not having the hassle.

We've had a of Whirlpool washer and dryer for well over 8 years now. The only thing we've had done to it during that time was to give it a "tune up". That was done by a friend and only took a half hour or so. I don't know exactly what he did to it but the "tune up" didn't require any parts. In fact, when my friend was finished with his version of a tune up, it was as if it were turbo-charged and our clothes came out cleaner than ever. The washer runs quietly, as far as washers go, and the capacity, washing options, etc. are perfect for a washer that gets a ton of usage.

I purchased the Cabrio washer and dryer and paid for the extended warranty from Lowes about 5 years ago. After about a year, the washer had problems with excessive vibration and noise. Under Lowes warranty, a repairman came and adjusted the level. He came out several more times and made other adjustments, replaced the drum, then bearings and raised the level again. He said he could not declare the washer a lemon, even though it was because they were told this was taboo. They were instructed to do whatever they could to keep the washer going throughout the life of the warranty. Now the washer stops mid-cycle and an fl or f1 error code appears on the control board. I contacted Customer Service who said I can purchase another extended warranty for over $300 or pay their repairman for the visit including parts and labor. What I paid for the extended warranty and to purchase a new one would pay for a new washer.

We purchased our a model WTW7800XWO 7 years ago. Our lid kept falling down when loading and unloading. Very annoying. 3 years ago it failed to lock down which means the washer will not start. We learned to press down on the lid sides to get it to lock. Then it became loose where it connects to washer and we duct taped it to make it work. We put up for that for a year before having a repairman attach a new lid. 1 year later it did the same thing... And we put up with it hoping it wouldnt totally fail. Today it failed. Since the 1st repair cost 250.00 we decided that we will get a new washer rather than spend another 250.00. We will go with American made Speed Queen. We have had Whirlpool appliances since we were married 50 years ago.

We have a Whirlpool French door refrigerator with freezer drawer in bottom that is 2 years old. It makes a loud buzzing noise and freezes up in back of the freezer, as in a defrost problem. We have had THREE repairmen here to fix the problem, and after $650 in parts and labor, the same problem exists. Finally we were told that this $170 beautiful Whirlpool refrigerator is deemed repairable and is junk. Whirlpool will not remedy the problem and three service techs cannot seem to repair it. I will NEVER purchase another Whirlpool product... EVER!

Contacted Whirlpool - unit (Cabrio washer 7600xt) is out of 12-mo warranty. Spoke with manager, Tracy **. She said they would not help - out of warranty. Called local parts/service center - ea. hinge is $42 plus shipping and labor to install. Obviously this is a defective design. The lid is too heavy. I was having a difficult time deciding to spend 150-200 dollars every 2-3 years for hinges on a $700 washer and then I read all the other complaints about Whirlpool washers. I will sell it for scrap and buy a better brand.

Ive had this refrigerator at an upscale rent house for 2.5 years. I have invested over $1,000 in repairs, all of which happened after the one year warranty was up. Now I have to replace it completely because it makes a loud noise that my tenants cant stand. Dont buy this unit.

The Whirpool refrigerator does exactly what its intended to do. It has no ice maker or water dispenser and thats just what I needed. But the plastic produce drawers do have some cracks because the quality of the plastic is not the best.

Bought a Whirlpool Refrigerator Gold Series on 11/04/2014. It stop working on 6/25/2014 when I called customer service to report the problem. Received the visit of 2 serviceman on 3 different occasions and still dont know when the refrigerator will be fixed. What should I do?

Well, I read most of the complaints with the failures in the machine. I guess most of them didnt last long enough to rate their performance so here we go. I bought a Cabrio top loader, high-E washer a couple of years ago. This one had a different kind of agitator - it was just a couple of inches or so off the bottom. I specifically bought this to wash comforters and it seemed like it was good for that (rousing agreement from the salesperson). So after a couple of years of working with it, here are my observations:Pros: There are absolutely none!Cons: Okay, other than not having control over the settings (cannot override any of the preprogrammed wash settings), it simply doesnt get loads clean (yes, I use expensive HE detergent). Except for the bulky setting, there is never enough water to wash and rinse the loads properly. Next, it makes a mess of the clothes. At the end of the cycle, and this is true no matter what I wash or how large or small the load is or which cycle I pick - even light and slow spin, it just makes a tangled mess of the load. Stuff gets stuck inside of other stuff, wrapped around other stuff or are balled up. Never have I seen this type of issue. I constantly get the unbalanced load notice and have to manually redistribute the clothes most of the time.To address the too little water level, there are two options. I have discovered that the bulky setting has the highest water level, so I use that most of the time. From time to time (when I need different water temps or just want more water), I have developed a work-around by putting a Y adapter on the hot water inlet and a short hose. Once the washer starts the wash cycle, I stop it and add a bit of hot water to bring the level up enough to do a decent wash job - same for the rinse cycle. So much for Whirlpools water efficiency.Next, the hot isnt hot. Its barely lukewarm. So I turn the cold down to a trickle and I get a bit hotter water. It takes forever to rinse though. Its a good thing Im semi-retired. Next is the inflexible cycle/water selector. I have never had a washer I couldnt override to tell it what to do in unusual circumstances. Boy, what rocket scientist at Whirlpool dreamed that up!But above all, this just doesnt get loads clean. I have experimented with all the variables, load size, cycle selection, detergents, etc. Most of the time, I have to do two cycles with my loads and these are not unusual or extremely dirty loads. They are just normal, everyday laundry for an adult couple. Really, Whirlpool! Who was the conceptual designer on this? Thank goodness they werent working on the space shuttle or some disease research.Bottom line, I am so soured on the design and performance of this product that I will never buy another Whirlpool product, either brand name or generic (Sears). I just cant understand how a company would let something like this out the door.

I have made a conscious choice to remove baked food from my diet back in early 2013. That has not stopped my wife from pursuing her passion for baking from time to time. It goes without saying that baking requires a well functioning baking oven. The one that came with our home was a Whirlpool Wall Oven/Microwave combination. Sometime in early 2014 the Oven broke down. I had no choice but to replace the combination. After doing some online research and a couple of trips to stores like Sears, Home Depot and Lowes, we decided to drop $2700 of our hard earned dollars on a brand new Whirlpool WOC95EC0AS wall oven microwave combo to replace the old one. Lowes sent someone home to take measurement to make sure that we ordered the right size for the slot in our kitchen. 2 weeks after the purchase, around March 27th or 28th, we had the Microwave/oven combo installed in our kitchen by some Lowes provided installation contractor. After installing the appliance, the technician demoed both the microwave and the oven part of the combo. Everything looked good and we were happy to see the shiny new appliance adorning our kitchen. Little did we know then that this would start a seemingly unending horror story. For the first 3-4 weeks we used only the microwave and it worked as expected. Then one weekend, my wife decided to do some baking. The dough was prepared meticulously and then came the first surprise, the oven refused to turn on. Feature not available - the message scrolled across the LED display. And horror of horrors, the microwave started giving the same message immediately after. We looked online for solutions, and we found one that suggested that we try breaking the circuit for 1 minute and turn on again we tried it to no avail. And now we went from having a working microwave/broken oven to no microwave/no oven.We waited till the next day or so before placing a call to the customer service number provided in our warranty receipt. By now the 30 day return guarantee had expired and it was the end of April, 2014. Product was now under manufacturers warranty. Whirlpool/Lowes customer service scheduled a technician to come take a look at the oven.My wife took a day off from work and waited for the technician. The technician from J&H appliance repair of SJ came home, took a look and then tried breaking the circuit and turning it on again after a minute; of course, it did not work. After consulting with someone on the phone, he decided to order some parts the main circuit board. He promised to come back after the part arrived. We did receive a call from J&H to schedule an appointment to install the part and schedule a time we did. J&H decided to no-show us on the appointment and my wife wasted another day of her time-off from work.We called customer-service again and this time they decided to send in a technician from a Sears owned company called A&E Factory Service. A technician came home and he went through the same steps as the earlier technician from J&H. This time, it was my turn to stay home and welcome the visitor. Finally when there was no trick up his sleeves to left to try, he decided he is going to order the main board. A&E technician did something different, he ordered the part to my home. I called him as soon as it arrived. We scheduled a time and he arrived to install the part. I stayed home again. Well, result was no different and the appliance was in no mood to oblige to our coaxing and cajoling. Feature not available, it continued to bleep out. He ordered 2 more boards to my home. I stayed home again to welcome the technician and he arrived again to install the 2 new boards but the result was no different than the last time. Feature not available - the zombie appliance screamed. He told me that there is only one that remains to be done which is to replace the front panel circuitry so he ordered it. By now it was end of June. We hadnt used the oven for 3 full months and the microwave for 2 months.First week of July, a new technician from A&E showed up early in the morning to install the newly ordered front panel. Surprise, Surprise - Feature not available screamed the shiny lemon sitting in my kitchen wall. The technician asked me if I will be home the whole day and I said yes. Another technician, a supposedly senior expert came by that afternoon. He tinkered with it for a couple of hours and like all who came before him, he surrendered. He said there is nothing left to do with the oven and that he is going to recommend that the oven be replaced.He left me a voice mail next morning saying that I need to call Whirlpool myself and apprise them of my experience and ask for a replacement. So I called the customer service after a long 1 hour talk with customer service rep, followed by a conversation with his rude supervisor. I was told that Whirlpool no longer deals with A&E that they broke their relationship with them as of June 31st, 2014. I failed to understand why that was my fault. I was told they need to send technician from another company, can you guess the company whirlpool recommended? It would be funny, if it wasnt incredibly painful to deal with horrible customer support representatives yes, it was the the no-show company J&H. I told him Id have nothing to do with J&H. So they recommended their only other option, a company called AGO.AGO technicians started showing up at my house since early July and I waited with baited breath for them to suggest a way forward to a resolution. Well good thing that I didnt hold my breath for that to happen. AGO technicians have made 8-9 visits to my home during July and August with the last visit being on Aug 20th. They replaced all the boards that A&E guys had already replaced the previous month. On August 21st, I received a call from AGO rep saying that they have given up that the product is irreparable. They gave me a reference number and asked me to call Whirlpool for a final resolution.I called Whirlpool customer service on August 22, 2014 and Spoke to Jennifer and her supervisor for 32 minutes. They wanted to restart the whole process of sending technicians to my home. It would be funny if they hadnt stolen $2700 of my hard earned money + all the lost hours and productivity + vacation time lost + headache they caused + the pain of not having a working Oven/Microwave in our kitchen + dealing with rude customer service reps, I lost it. I threatened to put the whole recorded conversation on YouTube. The rude inconsiderate supervisor hung up on me.I called back after a few minutes and spoke with a tad bit more reasonable rep named Ashley. At least, she had the patience to hear me out without barking at me about what my rights are as a customer. Well she had no better solution than to suggest another technician appointment what was the excuse this time? That the last technician from AGO didnt call Whirlpools tech support line while he was at my house. As if that is my fault. I agreed and we setup an appointment for Wednesday, August 27, 2014 between 8AM and 12PM with the same old company J&H who no showed me once. Goes to show you who Whirlpools associates in business are. They had only two companies providing repair services in San Jose AGO and J&H.I took the morning off from work on Aug 27, 2014 and waited till 12 noon and there was no sign of technician. So I called Whirlpool customer service number one more time. As you would expect by now, a rude customer service person named Eva from Michigan picked up my call. It was reasonably clear to me during that conversation that the J&H technician no-showed because appointment was not communicated to them. She emphatically claimed that my warranty is not a product replacement warranty but a repair warranty and that she needs to send me a technician to take a look at the product. Can anyone believe it? She told me I have only one option either to accept the perpetual technician visits or she will note that I have rejected their offer to service the product. I told her I am not rejecting anything, just exploring all my options. She assured me I had no other options. The arrogance of these people! So here I am, several thousand of my hard earned money stolen by Whirlpool and I still have no working product. Adding insult to injury, 2 weeks ago I received a letter from Whirlpool pitching me to extend my 3 year extended warranty to 5 years. They want to inflict more pain and charge you for the privilege.I have more options than Eva would want me to know. Luckily I have legal coverage under my benefit plans at work. Even more importantly there is social media and internet. I am pursuing those options at the moment. Heres the summary: Lowes takes my $2700 on March 13th. I get the Wall Oven delivered and installed on March 27th. A total of at least 15 repair visits are made to my home between first week of March May and August 21 (I have started losing count). Time since product purchase: > 5 months. # of times the oven has worked : 0. Hours spent talking to rude customer service reps: 4-6 hours. Time spent at home baby sitting repair technicians : > 100 hours. Lowes, Inc washed their hand stating 30 day money back guarantee is over. Its customer service people were not of any help either. UPDATE 9/15/14:Within a few hours of publishing this post (on 9/2/14), I was contacted by both Lowes and Whirlpool via Twitter. Both the companies seemed genuinely interested in resolving this issue. After I DMed my appliance and contact information via twitter, Melissa from Whirlpool called me and left me a voice mail on Wednesday, Sept 3rd, 2014 informing that they have decided to replace the oven. I was told in that voice mail that I should expect a call from Whirlpool on the details of the exchange before end of day on Friday (Sept 5th). I was contacted by Lowes and I informed the Lowes rep that Whirlpool has agreed to replace my oven.I thought I would really be able to make a single update to the post informing the world that Whirlpool really made amends and tried to hard to correct the failures of the past. It is 9/15/14 today and I havent received any updates from Whirlpool about the how/when of the exchange. I made 2 customer service calls to Whirlpool last week. I was unable to speak to Melissa the first time, but did speak with another rep. She told me she will pass the information on to Melissa and ask her to contact me. She connected me to Melissas voice mail and I left her a voice mail. Melissas voice mail greetings suggested that I also contact her via Whirlpools customer service email for faster response. So I did that too.On Thursday 12:37PM pacific, I received a call from Melissa. She had no useful information to share with me. She is waiting for some paper pusher to do his/her job and could not make any promises as to when it will be resolved. My file is stuck in one of Whirlpools many bureaucratic bottlenecks. This is no personal indictment of Melissa it is just evidence that Whirlpools is not serious about customer satisfaction. My experience is not isolated as evidenced not just by this event but also by the number of people ranting on their social media handles. Here was an opportunity to rectify its mistake and win the confidence of a customer back and so far Whirlpool seems to be uninterested in any such thing.IMPORTANT UPDATE (9/16/14): Please share this story via your social media handles. It is important to hold these people accountable for their actions. It is also important that we inform consumer about the perils of doing business with these organizations. Thank you very much. UPDATE (9/17/14): Whirlpools customer supports twitter moniker is @WhirlpoolCare. LOL. They could have demonstrated care by resolving customer issues, instead they removed my permission to post to their Facebook Page. WhirlpoolCare indeed.:) I will be handling this mostly through Twitter follow me at **. I will be using hashtag #whirlpoolsux going forward. I would request that you do the same. Thank you.https://www.facebook.com/WhirlpoolCare.

The clothes have a stale and mold smell. The whites like tee shirts and shorts and other whites are a dingy yellowish color. The detergent that was recommended and pellets used every month do not work. I have called and complained several times and the operator said that she had one and it works fine, the other person said to wipe the inside of the washer and leave the door open after each wash and not to store the dirty laundry in the washer till next use. They never explained that you have to run a special pellet through the afresh clean washer cycle. Well, we have tried it every time and the clothes still do not clean and stink bad. We asked them for an exchange and they said no. Is there anything we can do?

My brand new top-loading, high efficiency washer has squealed like a banshee from day one. Whirlpool replaced the main agitator part, with no success. It still squeals so loud, you cant have a conversation in the same room. Now, Whirlpool says that it is normal. No, it is not normal for a washer to squeal so loud. I am still waiting on Whirlpool to replace the same part they replaced the last time. We are still not abe to hear each other over the squeal of our new Whirlpool washer. This is not normal.

I bought a 40 gallon Whirlpool water heater product no. 0733336 and it completely broke down after one year and three months. No pilot light even. I called the number on the unit and was informed that only the cost of replacement parts would be covered by warranty. I still have to pay someone 60.00 an hour to come out and fix it. Never again will I buy a Whirlpool product.

My whirlpool duet was extremely quiet the first few times I used it and seemed to work well. Then I noticed that it randomly drained the clothes but didnt spin them, it did it on different cycles, and I would have to run the load again on spin and drain, another 19 minutes of run time. After a week it began to make metal scrapping sounds on the spin cycle and vibrated to the point that it moved the pictures on my walls. I called Whirlpool customer service and they authorized a service call. In short, the service man was very confrontational told me there was nothing wrong and charged me $72. It still vibrates and randomly doesnt spin. But now after he took it apart it sounds like a jet engine when it does spin. Whirlpoolss response after repeated calls? Not a new machine, but another service call......

The washing machine does not wash the clothes. It does not clean the clothes and goes off balance all the time. I have had it 9 months and waited to write the review to make sure I using it properly and giving it a chance but to no avail. It is awful. It leaves white lines on the dark clothes and does not take makeup stains out of the white towels. Those are just a few examples. The clothes have to be washed sometimes twice to feel they are clean enough. So it is not cost effective and uses more water which is counter productive to the HE.

I couldnt wait to get a front loader and hated it. As soon as I saved up enough money, I bought the water saver Whirlpool top loader. I love it! The clothes get cleaner and dont smell musty. Im very happy with whirlpool.

We thought we were going to love it. It has two bottom freezers so the capacity is fabulous, but the ice maker location subtracts shelf space. Love the French doors, but we can never find anything quickly. The biggest issue is the popping noises it makes that are sleep stealing in the night.

I have owned a French-door Whirlpool/Kenmore refrigerator for less than 3 years & all the lights start flashing fast when you open the doors. Anyone that knows anything about seizures know this can set one off. Turns out its a common problem with the LED lights & you have to replace circuit board at over $100.00 for the part, plus you may have to have it installed. Best to stick with a $0.99 bulb you replace every 5 years.

They are good washers but they are overpriced. They have way too many functions for doing laundry. I know everyone wants their washer to do it all but the machines just can’t. There is no washing machine in the world that can sense a stain and pinpoint it and remove it.

This machine has had so many repairs that whirlpool should of replaced it. Now the machine is making a clicking sound when you turn it on to do a load of wash. It clicks for a few minutes then tries to sense whats in the machine then starts clicking again. Clothes come out of machine half wet. Queen sheets are dry in the middle. Water NEVER even touch the middle of the machine drum. All around nightmare with this machine. Would not buy another whirlpool because the customer service that I was given was terrible.

The control panel is difficult to use. It’s much too easy to switch power from the top oven to the bottom oven without knowing it. In addition, the plastic cover over the control panel makes it difficult to use especially if your fingers have flour or oil on them. It would be much easier and more accurate if knobs were used to control the all the functions instead of a electronic screen. Also, the clock has never operated accurately. Always runs fast. Temperature of the ovens is pretty accurate. However, it does take a long time to reach chosen temperature. Both ovens are large and able to handle an 18 inch round pizza dish. Other than the control panel, I’m pleased with both the gas stove top and both electric ovens.

I bought a Whirlpool water heater in 2009. I paid $588.46 at Lowes. Turns out it is in a class action lawsuit for faulty thermocouple. I was given a coupon from Whirlpool for 2 new thermocouples as part of the class action lawsuit. The thermocouple goes out on it every 1-3 months. You never know when youre going to have a cold shower getting ready for work in the morning. I literally could have bought a new water heater for what Ive spent on thermocouples the last few years. The last two times it went out, I had to replace it twice within 1 day. Im sick of replacing it and have decided to install a new hot water heater. I am disgusted with Whirlpool and tried to contact them about it but have gotten no response. I will never buy another Whirlpool product and would not recommend them to anyone!

I purchased a Whirlpool washer 7 months ago, and a month ago, it broke. I have been without my washer for 1 month, and it has been repaired 4 times in that month. It is still not working. All I get is that, its under warranty, and there isnt anything they can do, but to keep trying to fix it. I have been having to take my clothes to a laundromat, and pay to have them washed. I have asked for them to deem it defective, but they refuse.

When you shell out the money for a new water heater you expect it to work the first time. Mine did not. Luke warm water was all that we could achieve. After going through the troubleshooting steps we could not clearly define the problem. So they ordered me the parts and sent them to me. The parts were for the old model control unit and does not mate up with the wiring that is in the unit. The representative was put back in that they had no idea how that happened. And, no wrench came with the thermostat just another thing to spend money on. I told them I have had it. Then they say that this is a manufacturers defect and they can provide me with a list of repair technicians in the area. I gave them one star because I could not give them zero. They should have lead off with the service technician. Still not repaired. I will keep you updated.

French Door Model WRF989SDAWOO: Horrible quality, worse support! We have a new French Door (not inexpensive). Within 3 months of owning it, we phoned in because the unit was periodically making a very loud, metallic humming sound. We were politely told that noise was normal, and that if the unit was working when the service man came out, we would be charged. A few months later, the noise was constant, and we noticed that the temperature was not stable. Freezer was set to 0, Fridge to 36, yet the thermometer was reading 20 (freezer) and 38 (fridge). We called in, concerned that it was failing. We were put on a schedule for 9 days later. We were told we would get a call the day before with a 2-hour window when the tech would come. That didnt happen. We got a call that the tech would come between 8:00 am and 5:00 pm (he showed up at 5:35 pm).We phoned in 3 days later to tell them that we were losing food (freezer was now showing 29, fridge 40). We were told (by both Westinghouse and by A&E Factory Service, which is Sears) that we should rent another refrigerator. When the service tech showed up, the first point of contention was that we had Whirlpools warranty (and had paid for the extended warranty) rather than Sears Master Protection agreement. Nevertheless, the tech finds that there is a problem with the evaporator coil, which had to be ordered from the factory. The tech was nice, and told us not to wait to be rescheduled, but to call him directly, and he would come the business workday after we notified him that the part arrived. Another week without a refrigerator / freezer, and now we have to worry about what the tech told us; these units are NOT of good quality, and have had repeated failures in the cooling systems.

N40T61-343 Whirlpool Hot Water Tank - Purchased this hot water tank and had problems keeping lighted. This hot water tank has never worked correctly, every week the burner needs removed and cleaned or the flame burns under burner. The wires burn up and you need to buy a new burner. I have bought two new burners and am fed up trying to have hot water with this Whirlpool unit. The gas company has been here three times, they blame a poor design.

When I grew up, my mom and dad had a Whirlpool dishwasher and it was the ONLY dishwasher we EVER had. The SAME one, for over 20 years! So, with confidence, I purchased a mid-range unit. (over $600 2015). By 2016, ONE year later, I was already buying replacement parts because the top rack was falling apart and the bottom spinner broke as well. The parts were extremely expensive and hard to find. Now, a mere 4 years later, you cannot find ANY parts for this machine and there are so many issues with the unit. It is no longer functioning. When it did work it ran for 4 HOURS!! Even then, the dishes are filthy. I am so upset by whirlpool. I want a full refund from the company for treating their loyal customer so badly.

I have a Whirlpool dryer for about 8 years. The lint catcher has some holes so I called the 1800 phone no. that I got from the dryer and order the part. That happened in May 18 - I pay for it. I have been told that I will receive the part in 5-7 days. Today, Aug. 27, I called see what really happen with my part. Well I have been transferred from a department to another. I waited over an hour on the phone. No employee can find my order in the system and hey keep on telling me that I did not order! In the end, the order have been found. They told me that the part has been in the back order and I will receive it on 9/12/2014 - 3 weeks away adding up to 4 mo since I order and my credit card was charged. I cancelled the order> I really do not want to deal with Whirlpool ever again. I am happy to pay for a new dryer - some other brand and put in the garbage the Whirlpool - for a lint catcher and bad customer service.

Cabrio Washer - I am so disgusted with this product. After only a few months service came out and the repairman told me it was normal for a load to run for 8+ hours. Second repairman replaced the circuit boards and it has lasted 11 weeks. Now it is not working again. Calling tomorrow. I have a bad feeling about what the end result will be. Expect I will be buying a new washer, will not be a Whirlpool. Just went and tried what another reviewer does to get it to run... Pause/start/pause/start. After 8 tries it is now running. I will not live with this. Not going to spend a dime to fix this piece of garbage. Still have 36 days left on extended warranty.

Bought it less than 2 months ago. It doesnt wash. It doesnt spend. It works every 2-3 hours if Im lucky. Its the worst product ever. Its not like it was refurbished. It was brand new. Smh. I thought it would save me money by buying a washer. Off to the laundromat I go. I do not recommend this product especially to someone who has a family and on a budget.

I wish I could give negative stars! My Cabrio Model #WTW6600SG2 sounds like a jet airplane on the spin cycle (this started 2 months ago). Now, Im getting the UL error, its not an an uneven load!

This Whirlpool refrigerator/freezer Model W10314956B was purchased from Lowes on June 29, 2012. Recently noticed rust appearing under ice/water dispenser tray. Requested warranty service, but was told the problem was considered DUE TO WEAR & TEAR! TOTAL COP-OUT! There are NO MOVING PARTS in this area; how can there be WEAR and TEAR? To my mind, this can only be charged as SHODDY MANUFACTURING or INADEQUATE QUALITY CONTROL by the manufacturer.This appliance is only 6 1/2 years old! Consumers expect refrigerators to last much longer than that. The only possible cause for this problem is as stated above: poor quality control by the manufacturing plant, and I completely discount being told the problem was due to WEAR and TEAR! I will think long and hard before I ever even CONSIDER purchasing another Whirlpool product, and maybe YOU SHOULD TOO!One issue that keeps gnawing at me is HOW, since this is supposed to be a STAINLESS STEEL refrigerator, can it rust? The best answer I found on Google was that its likely due to insufficient chromium in the mixture of metals used to make stainless steel. To me this continues to point to shoddy workmanship at the manufacturing plant. I have pictures of the problem, but for some reason Im unable to copy them to this complaint. Probably because Whirlpool is afraid of pictures that confirm their shoddy craftsmanship!

I am the owner of a 4-year-old stainless steel Whirlpool refrigerator, Model GB9SHDXPS02. Yesterday morning, my 5-year-old daughter opened the fridge door to get a snack. The door came crashing down, hit the floor - missing my 21-month-old daughter by less than two feet - the drawer smashed off on impact and flew across the kitchen floor and the contents of the drawer (salad dressings, syrup, condiments, etc) went flying too. Miraculously, no one was hurt. My children were obviously upset and crying, and I was shaken. My laminate floor has a large dent and long scratch from the impact.My fridge door is broken. I cannot get through to Whirlpool Canadas corporate office to speak to anyone. The Whirlpool Canada call center is giving me the runaround. Yesterday I spoke to a supervisor at the call center who advised me that someone from the Corporate Safety Division would phone me within 24 hours - but I have not received a phone call and it has been more than 24 hours. I am noticing a complete disconnect between the gravity of the situation and an appropriate response from Whirlpool. I am a mother of 4 small children - two of which were very nearly killed/badly injured by a faulty refrigerator door. I cant even get a phone call in response. This is a serious safety issue. Im tired of apologies, some real action needs to be taken to ensure this never happens again to any consumer.

Easy to operate. Easy clean feature is thorough. Glass top is easy to clean as well. Even temps cook the food well and this oven is reliable. Lots of options of temperature. Glad we chose this brand.

I have had my washing Machines since 2011 and have had continuous problems with the washing machine during spin cycle sounding like a freight train going through my house. Whirlpool has had people to my house 5 times to fix. When warranty was up in 2012, I was told they would continue to cover this particular issue. They came out again in April 2013 and now I am being told, Too bad; if you want fixed then you will need to pay for it.

I’ve found many years of flawless performance from many Whirlpool Appliances! Once they are 20+ yrs old, I tolerate their aging and repair issues if they occur. My current microwave oven is 10 years old and was removed for a kitchen remodel, replaced after remodel and hasn’t skipped a beat!

I purchased the refrigerator in Nov. 2013 and it stopped working completely on 3/22/14. I called Customer Service and they told me someone from Apple Appliance would be here on the 24th, it is now the 27th and still no repairman. I have contacted both Apple and Whirlpool everyday and have gotten no satisfaction at all. I just found out that I will have to wait until March 31st to have someone here. I have lost everything in the freezer and refrigerator and have no way to cool anything. I find this unacceptable but have no alternative but to wait until Whirlpool does something about it. I will never purchase any other appliance from them.

The Worst experience with Gold Series Mod WRF 757SDEM01. Purchased from Best Buy June 2016. $2215.00. Within 6 months The interior light began going dark within 6 months. Our very reputable warranty repair service ordered a part that did not repair it. Was only temporary. They did figure out that the circuit board was bad and promptly took care of our problem. Next I kept noticing water appearing on our wood flooring. Let it go because it only appeared sporadically. Called Whirlpool only to find out they switched to a warranty repair service that was inept and inexperienced. Said he could fix it. Blamed it on a freeze-over so I let floor dry up then re-started and refilled. Thought he did fix it cause it made sense. When reassembling he broke to upper freezer try glide. Then 3-4 weeks later I notice one morning water again on my wood floor. The dripping had been running beneath the wood slats and had seeped up through the joints. Now the flooring wood has swollen and will need to be replaced because of this. This is the second time I had to unload all food and store at neighbors and give away. Extremely poor engineering designs as each time the ice dispenser is used, nothing prevents ice from flying out onto the floor ever since day one. Same with water. The release does not shut down to prevent water or ice from pouring out onto the floor when removing any size cup. The refridge doors must both be opened to use the lower level drawer. Loses much cooling with having to always open both. Next, weve come home MANY times with the left refridge door partially open because of the difficulty of the mechanism to secure at closing. This happens to us 5 times a week for three years-honestly!. This was the only refridge we could find that would fit our opening in a 20-yr-old home. The fridge is so heavy one man cant pull it out of its opening. Only 2 very small wheels in front and skids in rear stick due to weight. Weve confirmed this is not a spigot leak from the ice maker. Finally (but probably not) the ice container allow much air in because of having to open the left door that your ice is always melted together plus it too small for a family of two and ice must be purchased when entertaining. And to top it off, the human that took the warranty call this time is foreign and my wife could not get them to get our last name spelled correctly nor the phone number correct after constantly repeating it. This unit and model is an absolute lemon. Im going out today to find another unnecessary $2500.00 to buy another.

Dishes are very clean and the machine is very quiet. Only downside is the silverware in the door is not easy to load. The layout is very good with easy adjustments. Again, the downside is the silverware in the door is inconvenient. The easiest way to load is to basically leave the door partially open. With the door fully open you have to slide the silverware in sideways where it also tends to catch on other silverware. Perfect for 4 people. This was the best looking stainless steel dishwasher for the money. Whirlpool Gold Series.

I have been having a problem when washing my jeans in the Whirlpool Cabrio that I have never had before with my old washer. When I wash my jeans, there are always a few pair, never the same ones, that have an odor like dirty dishrags on them. I always hang my jeans to dry so I do not think it is this. I have tried to add a freshener to the wash cycle, it does not work. I have tried to dry them in the dryer with a scented dryer sheet, it does not work. I am assuming after reading these past complaints from other consumers that it is not getting all of the clothes clean because of the lack of water. I always use the deep water cycle, but maybe it is not enough water as previously suggested. I have had an issue with blankets and other heavy items not getting clean and/or not even wet. Thoroughly disgusted with this appliance!! I love all of my Whirlpool kitchen appliances though!

I currently rent, and so when our literally 30-yr. old GE dishwasher broke down, our landlords went out and installed us a new Whirlpool Dishwasher. I was excited because FINALLY I would have clean dishes and a dishwasher that didnt leak a bucket of water all over the floor. Well, weve had it for about 6-8 months now and I have to say that I am not impressed. It is not as great as I thought itd be. First of all, my dishes still look cloudy (despite using various brands - even homemade - detergent). Second, one out of every three washes gives me still-dirty dishes (food still on them, even though I rinse before loading the dishes). Now, Im not talking about tough stuck-on, need a jack-hammer to remove food. Just normal food. Mostly it is oil, like if I had a plate that I had eaten French fries on and there was grease left behind that normal rinsing didnt remove. A new dishwasher SHOULD be able to clean that! Third, it guzzles Jet Dry liquid (or whatever rinse aid you use) like an alcoholic in a bar. I have used a BIG bottle in one month. One month. With the old 30 yr. old dishwasher, it took me around 2 YEARS to use a big bottle. And lastly, it takes F-O-R-E-V-E-R to wash a load. My old dishwasher took an hour tops - to rinse, wash, rinse, and dry - and it was 30 years old. This new Whirlpool takes 3 HOURS!!! I can literally hand-wash all of my dishes (and with a family of 4 thats a lot of dirty dishes in one day), sit them out to air dry, and take a nap and it take LESS TIME than using the dishwasher. The dishwasher has all the bells and whistles to make it look good, but trust me, if I could have had the 30-year old dishwasher rebuilt to newness, I would have begged my landlord to do that instead. Dont waste your money on Whirlpool appliances. I left another less than friendly review for my Whirlpool Cabrio washer (only 5 years old), if you care to see it. Learned my lesson, dont buy Whirlpool. So disappointed because they used to be (USED TO BE) a reputable dependable brand.

We purchased our Whirlpool range a few months ago. We have the 6.1 cubic oven which is large inside with 5th element on top for keeping things warm which is a nice feature. The oven wipes easily if any spills occur. The only issue I have had is the top scratches easily. I used Creams Brute to clean the top which does well.

Found a crack under a freezer rack from sidewall to back wall. This has caused the refrigerator not to operate properly. Every appliance I own is whirlpool. Bought in 2005. Also bought another in 1994 that is working fine. What surprise me is having a crack in freezer wall. Nothing Whirlpool can or will do! Was a lifetime Whirlpool CUSTOMER. GUESS WHAT? FACEBOOK I GO. 3309 FACEBOOK FRIENDS.

Do NOT buy this machine. This has been the worst washer I have ever owned. There are times when my clothes come out of the washer and parts of them are STILL DRY! I pulled out a pair of pants I had worn while cleaning my attic and the cobwebs were still attached to the legs! Whirlpool basically told me, Tough luck, you bought it, were not doing anything, when I complained the day I bought it, and now years later it it continues to get worse. The machine was too expensive to just get rid of, but customer be warned - do NOT buy a Cabrio!

After months of careful research and comparison, I finally bought a pricey (over $2K) Whirlpool refrigerator with a bottom freezer and French doors with water dispenser on top. I really did not want any fancy features, just narrow doors because of my small kitchen, and a fridge on top because of my back pain. Since the date of purchase in May, 2014, I have had 4 service calls. The first was covered under warranty, but no cause of the sheet of ice collection and underside water leakage was identified; I did, however, receive a somewhat patronizing lecture on the importance of thorough reading and comprehension of the owners manual, and a statement that most of my service calls are for customer education. A follow-up service call, a few weeks later and also covered under warranty, identified the cause of the ice collection and water leakage: a faulty duck bill little piece of plastic in the drainage system that is a problem well known to Whirlpool. In mid-June of 2015, the ice maker had to be replaced, to the tune of $360.00. Today, I had a service call ($103.00) and received an estimate of $405.50 to replace the broken freezer drawer slides, which prevent the freezer drawer from fully closing. I will be applying that $405.50 to the purchase of the simplest model, non-Whirlpool refrigerator available, and have the Whirlpool hauled away. Besides the problems noted above, the center of the refrigerator freezes the food, while the freezer compartment arbitrarily defrosts. There are alarm icons that go from blue to red to alert you of the need to replace the (expensive) ice and water filter, refrigerator air filter and crisper freshener. Alarm bells ring to inform you that the doors have been open too long, but nothing alerts you to the fact that the freezer door is not completely shut, or that the freezer has gone into defrost mode because someone inadvertently brushed up against the control panel and changed the settings, or that water is pouring freely out from underneath the appliance. I have had to change my buying habits because fridge holds at least 15% less food, even though it is the same cubic footage as my previous (top freezer) one. Freezer contents easily slip down behind the top freezer drawer and jam the door open. I have to take most frozen boxed items out of their original containers and pack them flat in freezer bags to get enough storage. Some tall bottles do not fit anywhere in the refrigerator compartment, and have to get put in sideways. Even in the absence of mechanical problems, using this refrigerator is like packing and unpacking a suitcase many times a day. While Whirlpool customer service personnel were not overtly rude, there were dismissive and condescending overtones in some of the questions and directives I received from them, and another insinuation that service calls would not be covered under warranty if they end up being for the purpose of customer education. The extended wait (7+ days) for appointments with a Whirlpool-certified appliance repair company, along with the customer education exclusion, were absolute deterrents to the purchase of the extended warranty. Besides my personal disappointment and disgust with the purchase of this appliance, I am sad to see that the Whirlpool brand has slipped so far in product design, quality and customer support.

The oven is a joke. It does not self-clean. I have to buy oven cleaner and clean the oven like in the distant past. They are lying about it being self-cleaning. Do yourself a favor and buy a real self-cleaning oven. NEVER WHIRLPOOL.

I made the mistake of buying a whirlpool product and was wondering if there is a support group for angry unsatisfied customers? I have owned a duet washer and after 2.5 years is giving F1E2 error and is junk.

I purchased a Whirlpool washing machine (model: AW01D8810 S silver color) and a Whirlpool refrigerator (model: WBM329 TI) together from United Arab Emirates for Dhs 1999/- & Dhs 1199 /- respectively on 28 Jan. 2011. I sent this machine to my hometown (India) in the same packing and I used the washing machine only for three months and found a complaint. I informed this to service center in Trivandrum, Kerala. Their team came to my home and told me that warranty cannot be given as I purchased machine overseas. They added that the PCB for the machine is having complaint and they dont have stock in India. Also, the machine is no longer available in the factory. The Whirlpool company completely stopped manufacturing the abovementioned model. Again, I came to UAE and contacted GEC group of companies for the PCB part. I got a quotation for PCB Dhs 425/- but the items is ex-stock with them. The machine cost only Dhs 1999/- and if I spend Dh425/- only for PCB, and the machine is with me for the parts since one and half years. I dont know what to do. If I spend another Dhs 600 + this PCB cost then Id rather go for another new branded washing machine. The model of machine is AWO1D8810S and serial no. is 12 nc 859247463000 003. Please advise what to do or if I can find the PCB in Kerala. What will be the cost? I am ready to pay the money for PCB but not for the above rates. Please advise, sir.

Bought Whirlpool refrigerator (Model # WRF560SEHZ00) December 2018. After 2.5 years, the door hinge failed and could not be replaced. $1,000 for new door. Dont buy! Too bad there wasnt a 0 option for the rating.

The unit has performed as I had hoped. I wanted a quiet appliance that performed well, and could accommodate large plates and platters. I never put my knives, wooden utensils, pots or pans in my dishwasher so that was never an issue. I use 1 of 5 cycles available, 1 of 4 options available. Why use something other than hot water? The delay option is used often since I have a tendency to forget to turn it on, but I never let it run if someone is not home. The time left clock is also helpful, but dont count on it being really accurate. The start/resume, delay and cancel options are often used. I used the rinse option once with disappointing results. The silverware caddy is a little small, or my silverware is too large. I do not put any pots, pans or knives in, everything else fits fine because its a tall unit. So tall in fact, that the door comes out much farther than earlier units. Im still getting used to that. The front is brushed stainless with a black plastic control panel, nothing special here. My favorite options are delay and time left. Never have used the heat to dry option. We have low humidity and Ive never had the need to dry them immediately.

My Whirlpool refrigerator is more than a year old but have been complaining forever it seems. The serial # is 21142009, model WRT777REYWOO. All bottom cords etc. is out and 3 times I had people come out to fix and it never changed. The lettuce drawers freeze and in the freezer leaves ice cream pretty soft. I am so upset about this, and cannot afford a different one, no matter what brand because I paid around $1,000 for it and I am low income (my ss), 73, and disabled. But Whirlpool refrigerators are not worth buying if this is the standard policy to ignore their responsibility here. It leaks water from freezer to meat compartment, and I could go on but seems hopeless. My sister in Oregon had the same one and they took hers out finally so she could apply that amount to a different brand which has no problems.

My brand new Whirlpool washing machine has been nothing but trouble from the day we first used it. We are now reaching out to try to contact the warranty department. Weve tried email and phone both and are having ZERO luck even getting a human to talk to about the problems. No response. Took forever to even find what we thought was accurate contact info. Lowes doesnt stand behind it. Now Whirlpool has a crap warranty department. We were warned and should have never bought it to start with. It is a total waste of money.

I bought new and both have broken over and over. The oven takes forever to heat up. The fridges ice maker broke and then the defroster in the fridge side broke. Dont buy Whirlpool.

I bought the W04H02 SKU Number 13219771. I decided to wait to write this review until Trail Appliances hauled away this piece of junk, which was this morning. I bought this fridge July 2013. In June 2015 the freezer first konked out, so I started using my deep freezer. Then by October the fridge went. I called in my repair guy, who told me he sees this all the time with this fridge and carries many motors for these garbage fridges in his vehicle at all times. So $375.00 later it worked for about 3 1/2 months. Just long enough until the warranty again ran out. At this time I started to read the reviews about Whirlpool, and I was so mad at myself for not reading the reviews first. All I can say is I would never ever recommend this product. I am glad to see this junk out of my home. I never wasted TIME CONTACTING WHIRLPOOL, AS BY THE REVIEWS I READ, THEY DONT STAND BEHIND THEIR PRODUCTS. THEY ARENT WORTH THE TIME.

Worst purchase I have ever made. When I purchased this Cabrio washer in 2015, I didnt find bad reviews but how I wish I had. This washer does not clean clothes well. It has caused holes in clothing and towels. Often all the load wont even be damp even if using the deep water feature. The wash loads rarely fill more than couple of inches. Clothes come out twisted and terribly wrinkled. Sheets and blankets will be half dry and unclean. TERRIBLE APPLIANCE. WOULD NOT RECOMMEND. Now I am stuck with a high priced washer I wouldnt even feel good about giving away. WONT FILL. RUINS CLOTHES. TANGLES LOADS. DOESNT CLEAN. DOESNT RINSE PROPERLY. DO NOT BUY!

I loved the Whirlpool Refrigerator! Nice size and always worked well. Had to replace it after condenser quit working. This current fridge is unhandy in many ways. No light in the freezer and size is too small. Had to fit into existing space, but does not have as much storage space as the KitchenAid that fit in the same space.

Overall the stove works well but it is horrible to clean. You have to use a lot of muscle to get the spills up from around the burners. It is hard to get around the burners to get all the spots off. The gas burners work well & cook evenly.

I will never buy a Whirlpool product of any kind. I bought a gas stove and its a piece of **. Won’t even light. Only way to start it is start boil then switch over to bake then it wont light. So please I ask that you make a product thats worth buying.

Cabrio washer broken lid, asked WP to fix warranty. They offered $250 off $500 Amana washer. Said just send me the new lid that would cost me $210. They said no. Asked if they would send me metal lid with hinges less than $100 they said no. Told them I was not going to spend more money with WP, my turn to say no. If you are wise dont buy WP products...

It is a good refrigerator for the price, but it is not big enough for our family. It does get very cold in the refrigerator part unlike our last refrigerator. I only wish it had more shelf space on the door and the egg place fit more than 6 eggs.

I have purchased 2 Whirlpool washers in the past 6 years. Both have been a huge disappointment in quality and dependability. The 2nd washer I bought May 8, 2015 had problems from the initial purchase. In just a little over 2 years I have had to replace the suspension rods, and now the transmission is broken. Both washers had transmission problems. I have bought my last Whirlpool products. I recommend persons considering buying a Whirlpool product check the reviews before you purchase! I cannot believe this company continues to survive.

I purchased a Cabrio high efficiency washer in 2011 and have had the glass top lid crack twice. The hinge is rusted, shedding rust all over the corner of the washer. It is a design flaw, for I see others have had the same problem with this particular year. I have also looked at the newer versions of the Cabrio and the lids have been redesigned. This lid should be recalled and replaced with a newer version, because this lid will always rust and crack with use.

I purchased a washing centre at Canadian Appliance Source. I paid to have it delivered, installed and for them to take away my old appliances. I had several issues and when I called the store, they sent me to Whirlpool warranty who dispatched a repair technician a few days later. With nothing solved to my satisfaction, I called Whirlpool again. I spoke to a customer service rep who gave these responses, she put me through to a manager who gave me the same responses. When I asked to speak with someone above her, she said she could put me through to another person at her level but noone at a higher level.I want to hear the same response again? Really? Her only other answer was to email the Whirlpool Executive, which will be my next step. This is a summary only of my experience of the first few days after the purchase.Problem: The first load I washed was 1 set of blue sheets with 2 pillow cases. The water didnt seem to cover the load but I thought when it started to wash, they would get wet. When I took the sheets out of the washer, there were several dry spots and some kind of residue on several areas, so not washed or cleaned as expected. I tried washing one sheet, same thing. Tech solution: Put in some wet items to the load so the washer thinks the load is heavier and will add more water, or add a bucket of water to the load, Really? Whirlpool response: The washer is working as expected. Really? Problem: I did a warm water wash, expecting the machine to dispense a mix of hot and cold AT THE SAME TIME making it warm water. The washer starts with cold water then stops and puts in hot water. I dont want cold water or hot water on this load I want warm as recommended by the manufacturer! Tech solution:Dont use warm water wash. Really? Whirlpool response: Works as expected. Really?Problem: Dryer is way too hot on the delicate cycle, not good for delicates! Tech solution: Use the air dry cycle. Really? Whirlpool response: Dryer is working as expected. Really?Problems I didnt even discuss: The load is really really wrinkled when it comes out of the washer. Who wants to have to go back to ironing everything they own? The washer tub and dryer are really really small! I should have read more reviews and headed the warnings! Comments: I purchased online, biggest mistake. The store will not take it back. Whirlpool will not take it back. Hindsight is 2020! If I could have given negative stars, I would have.

Purchased a Maytag refrigerator in 2009. Was told Whirlpool bought out Maytag, never had a problem with it ever! Speed up to 2012. Purchased another refrigerator this time a whirlpool. HAVE HAD NOTHING BUT PROBLEMS WITH IT! This is the 3rd or 4th time the veggie/fruit drawer POS plastic track has broken. I purchased the extended warranty after a year and in addition to the above, had a new ice maker replaced, and a part in the freezer as the freezer wasnt freezing. So I called them to replace the drawer plastic track again and they say that its a cosmetic problem and they wont cover it. Are you kidding me??? It holds the drawers in for crying out loud! Also told the repairman that the ice gets clogged in the dispenser and either 1) melts all over the place or 2) comes pouring out when you open the doors. He tells me that its best to just use the ice cubes and not the crushed. Again... ARE YOU KIDDING ME? Thats why I paid so damn much money for this one as I wanted crushed ice! There should be a recall on this appliance. Repairman says all the models with the icemaker on the left side have problems with freezing and when inquired about my lettuce freezing and getting wilted or brown, he says that the humidity buttons are really only for looks and dont have a purpose!!! Believe you me... I will be sharing this on social media of all types to get this resolved. WHIRLPOOL BIGWIGS LISTEN UP! YOUR PRODUCT STINKS!!! Since we were gone on Friday when the call came in that they called it cosmetic on the drawers you bet Ill be giving these extended warranty people a call too tomorrow! Also dont say we have too much in our drawers because theres barely anything in them at all times. Its just used by 2 retirees!

Within 5 months my 850$ dishwasher broke. 2 months to repair and 15 plus hours on the phone. Warranty is cryptic. You must allow them 30 business days from when they order parts. Buy Bosch, wish I did!

We purchased a brand new Whirlpool water heater from Lowe’s two years ago. The water heater is not heating properly, and I contacted customer service to inquire about their great warranty. I was very disappointed with their poor customer service, but above all, their warranty. They emailed instructions to run a test, which did not resolve my issue since I still run out of hot water halfway through my shower. Mind you, its only one person in the house for a 40-gallon Whirlpool water heater. I have replaced the heating elements and thermostat, and it is still not heating. I contacted Whirlpool customer service, and they are refusing to replace it, stating that the water heater is working. I will never buy any Whirlpool appliances again. They do not back up their products, and their customer service is worthless. My recommendation is not to buy Whirlpool products.

Our fridge was delivered the 24th of Jan. We called on the 19th of June because the fridge stopped working. The 24th Capital Refrigeration came out and said he ordered the parts, they would likely be there on the on Fri. the 28th. On the 5th the parts werent in yet. On the 5th of July I called Whirlpool to find out whats going on and the parts were on backorder. They would expedite the parts. The parts came in the 12th. Our Whirlpool refrigerator was delivered on the 24 of Jan. It quit working on the 19th of June so we called Lowes. They hooked us up with Whirlpool. They sent a tech the 24th. He (Mike with Capital Refrigeration) left saying he ordered the parts and they would likely be in on that Friday the 28th. I call Lowes on Mon. the 1st. They hooked me up with Whirlpool and they said the parts were being shipped that day and should be to Capital Refrigeration on Fri. the 5th. I called on the 5th and now the parts are on backorder (they didnt know they didnt have the parts). So the parts came in on the 12th. Capital Refrigeration came out, installed all new circuit boards. That didnt work, still no fridge (he suggest replacing the fridge but Whirlpool says no). So he orders new parts. He comes out on the 17th and installed new parts (coils and stuff). It worked for 3 days and quit again, I lost my food again. I call Lowes again. They hook me up with Whirlpool. They say theyre sending a different company. On the 19th A1 Quality Appliance calls, set up appointment for 23rd. The come out and say they are ordering the parts on the 25th. They say that Whirlpool said parts would arrive Mon. the 29th. On the 30th A1 Quality said the parts arent in but they have us scheduled for Wed. the 31st. NO PARTS. I called whirlpool and now I find out again they dont even have the parts again (they dont know they dont have the parts). They are on backorder and in a week call them to see if they have found the parts yet.So at the end of a week (the 7th of Aug.) Whirlpool said to call and see if they found this part yet (maybe not). It will have been 7 weeks without a fridge that broke when in use less than 5 months. They have told us the parts would be here 3 times and then find out all these parts have been on backorder every time. The 1st repairman Mike at Capital Refrigeration advised to replace the unit but they are still dragging this out. They did send us $150 for the inconvenience (not for all the food we lost). It would appear it will be 2 months before we have a refrigerator again if we are lucky. Whirlpool is a very poor company that has misled us several times and are still doing so. We purchased their refrigerator, double stacked oven, microwave and dishwasher and are very sorry. They say they record the calls if there is any doubt about my facts.

At some point, Whirlpool should accept the fact that they should not sell this machine. Word of mouth spreads fast! Im hoping it will make a big dent in sales because I know then they will listen and act! I purchased it in 2006 for $800, thinking this Cabrio 6400SW is a dream, I can get more done in less time (at that time, there were seven in our family). However, problems within the first year, F1, but I was happy and still under warranty! It was fixed, only to start the problem again. This time, not under warranty! I really wish I had said yes to the extended warranty! Even the repair guy Whirlpool sent suggested it may be a good thing to get the extended warranty if I were you! I think he was trying to tell me something!My naive thought was, why spend more money we did not have? After all, it is a new machine! I did not comprehend that any company could sell and continue to sell something that was clearly a defective machine! Nor did I entertain the thought that a company would not stand behind their product! It is now 2012, I still have the machine because we have dealt with it and have/had no extra money to throw out at it. I have dealt with F1 for several years and did not contact Whirlpool, mostly out of lack of time to research what the deal was and if others were experiencing the same. In November 2011, after reading many complaints and frustrations on the internet and what results they got, I called Whirlpool. Using a level head, sugar sweet persona and a mindset of disbelief that Whirlpool would allow such problems, the customer service girl did her best with what she was told to reply with (meaning, there is nothing she can do). It is then that you ask to speak with a manager or director. I won in getting a repair guy out to fix the F1. They made it sound like they were doing me a onetime favor. The machine board was replaced, the repair person also thought there was an obstruction in the hose and he could fix it, but it would cost us money and suggested we try our hand at it first. We did find an obstruction and for one week, the machine was quietly working beautifully! Whirlpool even called to see about how it was working and my husband had answered that everything works well, not knowing that Ld is our new problem. Ld had started to pop up at the end of that week.So here it is July and Im so frustrated trying to get wash done. Im thinking of all the wasted time, all the wasted electricity and energy Ive spent trying to get this machine to work! My kids are trained to hit stop/pause if they hear it beeping. Some days we cant even get the clothes to spin dry. I try different cycles to get the machine to start and often have to cancel the cycle and change it to another cycle to get the machine to continue. Is there a smell? Yes, and I run the clean washer cycle twice in a row just about every other week now. That doesnt even seem to clean the washer anymore! Tangled clothes sometimes. Ld always, uL sometimes and a sound like it is trying to do something but is stuck. Lots of laundry to do! No money to fix it! Whirlpool needs to stop selling an inferior machine! I know one thing. Never Whirlpool again and I tell everyone not to go with Whirlpool Cabrio. Even one of my co-workers had one and bought a new washer (not Whirlpool) because of problems with her Cabrio only after three years! Do not purchase a Cabrio!

Whirlpool refrigerators are best whenever I used many refrigerators. It provide many useful service to users. It allow us to store different varieties of products including vegetables, fruits, beverages and many more. It can make cube ice for to use in different drinks, products, etc. It consume less energy to used this Whirlpool refrigerator products. We used Whirlpool refrigerator with less stress of storages of fresh vegetables and fruits. Water is main thing we used to store in this fridge, it maintain temperature well for cool and fresh taste of nectar of nature. Nowadays, refrigerator are used widely in our locality especially Whirlpool which I mentioned them earlier to buy this awesome product to give comfort of mankind. I recommend Whirlpool refrigerator.

Long story short, we replaced a very old Whirlpool water heater with a new one a couple of years ago... We have had nothing but trouble. First, pilot light wouldnt stay lit. Found out that it was defective.... Whirlpool DID offer a no cost conversion kit. Had to pay shipping and installation costs. Have had the plumber out four more times to try to ANYTHING to keep it lit.... No luck. He even spoke to a Whirlpool tech on the phone and followed his advice. I have filed an online complaint with Whirlpool and the site stated that I would hear back within three working days. Guess what.... no reply. I have four other Whirlpool appliances that I love, BUT as they wear out, I will NOT consider Whirlpool.

It washes everything well except the interior of the washer. And the filter is a pain also even when we rinse the dishes beforehand. The buttons are a pain in the ** to see without all of the lights on at night.

I closed on our new home in December 29, 2019! The first issue we experienced with our Whirlpool Oven was March 2020! The first technician who arrive in March 2020 was supposed to replaced two parts, but, one part in her possession was the wrong part that Whirlpool ordered for an electric oven, not a gas oven! Since March 2020, three additional technicians have been sent out from Texas Home Appliance Center, and accomplisnhed nothing! As a matter of fact, the third Technician, Edward, came out to service the oven and all he did was turn the oven on! He had no instruments and did not appear to check on any other issues! Three visits from Technicians later, I finally received a call from a Whirlpool Supervisor, today approximately, 1:47pm CST! Her explanation was the following: The documentation from the so-called professional technicians stated there was no issues with the oven! Even though the oven is still not operational according to its specs! Theres even one part that is missing where Whirlpool ordered the wrong part, ac cording to the Technician. And, we never heard from that Technician again with respect to the followup on the missing part! The Supervisor I spoke with today ~1:47pm today, Dec 9, 2020, stated I was welcome to call again to place a warranty work order, but, if they dont find anything wrong with the oven, I would have to pay for the visit! This is ridiculous on many levels. I will be writing other reviews to influence the public not to purchase Whirlpool Ovens if this is the kind of Customer Service Orientation they will received. This is unacceptable Customer Service Orientation! I have a Whirlpool oven, where 3 techncians have serviced it, and, it still doesnt perform correctly! It still takes 30 minutes to cook a can of biscuits, and, they still required more time in the oven! Whirlpool states if the documentation from the technicians states the oven is working properly, then, Whirlpool cannot do anything for us - even though the oven is still under warranty! UNACCEPTABLE! Ive purchased my last Whirlpool Oven!

Bought a Whirlpool fridge in a package from Home Depot three years ago. The fridge has already stopped working. It started having issues about 1 1/2 years in to owning the fridge and finally died 2 weeks ago.

The Whirlpool range #GY398LXPQ00 is four years old. This is the fourth major problem. Oven overheats and will not function. I set it at 350 and the bottom coil and broiler both came on and overheat quickly. This is the third time with same problem. I am going to have enough invested in repairs to buy another range. I shall never purchase another item made by Whirlpool or any of its affiliates. That leaves me with Samsung or Bosch, I think. The people are very curt and offered no help at all so calling them is extremely useless. This range is definitely a lemon. Too bad, there arent avenues to make them replace it. I am angry, disappointed, and disgusted. Are you listening, Whirlpool? Never again. May your company go down the drain.

WOW!!! After reading all of these reviews Im wondering why I didnt see these sooner before I bought my POS Whirlpool fridge! Had our fridge a little less than 2 years and the freezer just does not keep anything cold anymore. Stopped making ice and everything in the freezer started to defrost. We noticed this one day when our ice cream was runny... Yuck! So we looked around online for troubleshooting. We took out the drawers and the back panel... There was a huge chunk of ice right before the coils. The coils themselves were not frosty and we thought that might be a problem, but we didnt know. So we thought this might be the problem. So we took a hairdryer and melted the big chunk of ice. After we did that we then noticed the coils started getting frosty again but not consistently or evenly across all of the coils. I dont know if this is good or not??? So now Im going to purchase a thermometer and see if the actual inside of the freezer is getting up to the correct temp. After reading all of these reviews on here Im thinking Im screwed!!! We also called Whirlpool and they basically said... oh well not our problem. WHAT A ** COMPANY! I will never buy another Whirlpool product again... Even if they offered me a free one I dont think I would take it.

Im glad to see that Im not the only one that is dissatisfied with Whirlpools products. Three weeks ago I found my basement to be flooded and you could tell that it was from the hot water heater that was installed in 2005. The plumber changed the release valve. I thought that was it. This past Wednesday I go down the basement and find another flood. The plumber said pilot was not lit. The explanation was wind could have come down the chimney and blew out the pilot. Pilot was relighted and within 12 hours there’s cold water again. I called the plumber again and said that the thermal coupling must have gone bad. I went to Lowe’s to get a replacement and found that Whirlpool is sending a free replacement but I would have to pay shipping. All well and good, but what do I do in the meantime for hot water? If Whirlpool made a mistake, why didnt they send the replacement parts to the businesses that sell their products? I guess that would be the simple solution; instead, they expect me to pay $30.00 for shipping and be without hot water. Well, let me tell you: Im tired of this hot water heater. Whirlpool can go out of business for all I care because they dont stand behind their products. Im going to buy myself a Rheem and Im sure Ill be a lot happier. Need a new hot water heater? Don’t get a Whirlpool!

My Whirlpool Gold Star aqualift oven stopped working right at three years, when the warranty ended. I paid the $650 for repairs to the stovetop, hoping this was a one-time situation. Six months later, my oven has quit. This product is not a good investment. Im very disappointed.