I am a Licensed Plumber in Oklahoma, have been for 25 years. Our company will no longer work on Whirlpool water heaters, heres why. I diagnosed a water heater that the pilot would not stay lit, the thermocouple was bad. Whirlpool Tech Support told me to go to Lowes and buy the parts and send them the receipt and they would reimburse me. The customer was furious that I charged them for the part and I told them when I got reimbursed, I would send them the money. Well, I not only never got any money from Whirlpool but I never got paid from the homeowner who was mad at me and I didn’t even sell it to them. Beware, buy Rheem.

Purchased 29 cu ft French door Bottom Mount Refrigerator 9/5/2013. The ice machine started leaking continual water by August 2015 and by October 2015 the freezer quit working. Have had it repaired once and the second time the repairman said we need a new evaporator and condenser. Called Whirlpool and they said since it is out of warranty we are on our own. According to both repairman this is a common problem with this model (WRF989SDAW00). I understand that appliances break and they need repaired; however, you would think a refrigerator that cost over $3000 would last longer than 2 years. Do not purchase a Whirlpool French Door Refrigerator; even if you purchase an extended warranty, you will still have spoiled food and leaking water to tend with. We have had nothing but problems with ours.

In November 2014, I purchased a Whirlpool 22 cu ft side by side refrigerator from my local appliance store. During that short time, there have been 4 instances where the ice clumps together and gets stuck, causing a large amount of ice to dump inside the freezer door. When the door is opened, the ice falls out onto the floor. I usually spend 10 minutes picking up ice and wiping up my kitchen floor. I have had the local store repairman over. He told me that was normal. Two things are seriously wrong with that statement. When I spend 1600.00 for a brand new appliance, I should be able to depend on the fact that it will function in at least a somewhat acceptable manner. Additionally, that statement by the repairman convinced me that he was not really interested in fixing the problem. I really dont think the normal operation of a new appliance is for it to make frequent, large messes for the owner to clean up. This appliance is junk and you would be foolish to purchase it. Spend a bit more money and buy a Samsung or LG. Save yourself the frustration and sense that you have been cheated and deceived by Whirlpool. I will never buy this brand again.

I purchased a Whirlpool top load washer that has been ruining my wasted items. My terry cloth towels all have pulls in them, knit polo shirts have pulls and holes, sheets and other items of clothing get caught and stuck under the agitator which then take a great deal of muscle power and struggle to release them. I have had the agitator replaced 3 times to no avail! Whirlpool is not willing to admit that I have a defective machine and will be sending another service repairman to try and fix the problem - this time, no charge to me after many tries and frustration. Customer service is not good unless you are lucky enough to get a supervisor who is willing to listen. We shall see what this next service call brings. I do not have high hopes and will keep you informed.

My Whirlpool refrigerator needed a $400 mechanical repair shortly after the 1 year warranty expired. Its only been 13 months since repair, and the refrigerator is experiencing the same problems again! Whirlpool is plagued by negative reviews across the internet... hundreds of complaints on Yelp.ca forums, and consumeraffairs.com. There also used to be hundreds of negative Google reviews, but mysteriously all of those reviews have disappeared, and you can no longer leave a Google review for Whirlpool Corporation.

I bought a Whirlpool Dishwasher, Model No. GU3600XTVY in July 2010 for $844.30. In August 2011, it failed to clean dishes. The repairman said it needed a new heating element and computer board which costs $319.92. Today, he installed the new parts and it still wont heat the water! Now he wants to take it in to the shop to check the wiring.My previous Dishwasher was a low quality builder-installed GE that lasted 16 years without repair. If we Americans accept that 1 year is an acceptable life span for consumer products, we will continue to have this type of trash sold to us. Made in America is now the product you dont want to buy.

These machines are designed to clean your clothes by rubbing them together which they attempt to do in a minute amount of water. They destroy the fabric, pull the seam out of shape, wrinkle them beyond the point of wearable, do not get them clean and do not get all the detergent out. I have had clothes come out partially dry. They also do not dilute the fabric softener, leaving unremovable stains on your clothes. In addition, they take forever to do a load of clothes even without the extra rinse you need if you want any hope of getting the clothes rinsed. The dryer is the slowest dryer I have ever had. The steam refresh that is supposed to get the hideous wrinkles out of your clothes does not put steam into the dryer. Instead, it sets the dryer to the highest heat so that those clothes you did not want on high heat are now getting it; then it shoots bursts, yes large bursts, of water on them. Your clothes come out a combination of still wrinkles and wet. If you hear of a class action suit, please contact me. These machines should be recalled.

After the pilot light on my water heater would no longer stay lit, I contacted the Whirlpool technical support number listed on the unit only to be told my unit was still under warranty, but I would be responsible to pay a $65 diagnostic fee and any labor associated with a repair. The technician came and said my ventilation system was the problem and didnt even touch the unit. He then sent a report to Whirlpool that the unit was flooded which voided my warranty. He did not submit photos to substantiate his water damage claim and now Im being told the unit is unsafe and must be replaced at my expense. This all sounds like collusion to not honor the warranty! I will never purchase a Whirlpool product again!

When you first get the washer it looks like it can get the job done. Its the brand name and you trust to get the best clean from the washer. After a couple of months I dont see them clean. It washes with a couple of shakes back and forth and when my clothes are ready they seem like they were dipped in water. Not clean. It has all these fancy buttons for all different types of cycles and loads and they all seem to wash the same. As a mother of 3 kids I want my kids to put on CLEAN clothes. Not clothes that look like they have just been dipped in the water with detergent. I feel a good on cleaning board and my hands do a lot more than these high priced washers.

My review merely echoes the other 1-star reviews Ive read below, but Im including it anyway. We bought the Whirlpool Cabrio from Lowes in 2013. Two weeks ago, a mere five years after purchase and shortly after our warranty expired, it broke. It kept showing the UL code and took multiple cycles to wash the clothes. Unacceptable. We called the technician; he came out; told us it was the bearing that busted; and quoted us $800 to fix it (I noticed below another customer was quoted $400 for the same issue). We told the technician thanks but no thanks and purchased a $450 Samsung washer. Our family will never purchase any Whirlpool product again. From their customer service to the performance of their machines-- its all very much lacking.

I bought my first refrig. on April 2, it was delivered on April 4 this year. Plugged it in---it didnt work. Home Depot took it right back. Delivered the second one on April7th-- plugged it in--- it worked but WAS missing shelves. Home Depot made sure we got the shelf. The fridge worked for 3 months. Died, it has been 7 weeks and a few days for Whirlpool to make up their minds if I am getting a new refrig or if they are going to try to fix this one. The repairman has been here at least 3 times - all of the working parts have been replaced at least once. The model is WRF989SDAmo3 SERIAL NUMBER **. Do not buy a WHIRLPOOL REFRIGERATOR. Whirlpool do not please their customers.

Needed a washer right away and have had Whirlpool before. Simple & easy to use. Not confusing to the average person or teenager for that matter. Reliability from Whirlpool is excellent. I have had many products from them and have enjoyed them all. They have been quite reliable over the last 9 years. They are out of date but they work. Not a lot of bells and whistles but still nice. They are both full size and have enough options for me. I am still happy with the pair and would purchase again if needed in the future. Price was good at the time as I cannot see spending $1K on them. Not always the more expensive is a good idea either.

A whirlpool water heater model FG1F5040T3 purchased from Lowes five years ago developed problems, which could not be fixed. My problems started two weeks ago when the pilot light would not stay lit eight hours at a time and then nothing. Having a service plan through our utilities, they were notified not once but as it stands now, 6 times. Six techs have been out to my house and replaced the thermocouple twice and a complete gas control valve. The pilot still will not stay lit. Supervisor contacted Whirlpool on Thursday. Now its Saturday and no word from Whirlpool and no hot water. Try to get assistance from Whirlpool after work hours and it is impossible. This tells me that they do not care about their customer or the product that they make. Do not buy Whirlpool products!

What a POS. Havent even used the thing to cook a meal yet and already some chunk of metal fell out from the port at the top left inside the oven (behind the vent). It was clearly cheap pot metal. What else is this thing made out of?

Whirlpool oven WOD93ECOA501 - This oven will most likely lock up if you use the clean cycle. I wish there was a class action suit in California. This happened first time I used the oven. Very expensive to fix, and though it was 9 months after a kitchen remodel, it was not under warranty because we bought it early and it sat in garage, and Whirlpool could only use purchase date. This is not new technology. Upper and lower oven both locked. Wish I had bought a Blue Star oven, as my Blue Star cook top is fantastic and a pleasure to use. HAS ANYONE GONE TO SMALL CLAIMS COURT?

I bought it 3yrs ago, and it give us headache, only two weeks used and it stops working. We call their service center and have them check, findings is the motor not working and have to replace, we are asking them to replace it with new washing machine, but they only replace the motor, what we cannot accept is that they replace it with a surplus motor. Only two weeks used and they replace only surplus parts!!! Damn. What a bad experience... (The motor they put is noisy too)! After a year the spring hinge collapse and have to fix it again. And now my washing machine is like a helicopter when spinning, shaking and moving around our laundry area... I dont want to buy Whirlpool anymore.

Purchased a Whirlpool top loading washer. The agitation cycle is unreasonably loud. So loud you can hear it everywhere in my home and cannot have a conversation within about 30 feet of it. When I ran it for the first time I thought it was malfunctioning and when I called Whirlpool I thought they would send a technician to fix the problem but they told me that the sound was perfectly normal for high efficiency washers! My other high efficiency washers were very quiet. The fact that they think this type of noise is not only normal but quite acceptable makes me quite certain to never buy any of their products again. Very disappointed to see what once was a quality company to be so lame.

Whirlpool top loading piece of junk! I would give it a zero star review if I could! Do not buy this machine!!! I agree with many other reviews. It doesn’t get the clothes cleaned and now a completely doesn’t work. We reset it, we’ve had the service guy come in and replace a bunch of parts on it. It’s past its one year warranty and doesn’t work anymore. Piece of junk! Junk, junk, junk!!! Waste of money. Do you not buy the Whirlpool tub loading washing machine!

We purchased it from Best Buy. It was a good thing we got the extended warranty. They completely rebuilt it two times. In the 6 years we have had the washer. The motherboard went out. The bearings went out. The only thing nice I can say is that it’s a top loader and doesn’t get smelly like the front loaders do.

I have a front load washer by Whirlpool and a motor stopped working on the drain. When I called them, they told me it would be $200.00 for the part. I dont understand why they dont stand behind there product. What can be done to make these people fix there stuff? This is there product, if they cant do it right, then find a new job!

We recently purchased a new Whirlpool refrigerator and washer/dryer set from Home Depot. The truck for delivery was late and unable to pick up the refrigerator in time for scheduled delivery. Whirlpool contacted us to inform that it was now on back order for another week claiming there was nothing else they could do. Strike one. We paid for the installation and kit for the washer and dryer set. The tech who delivered them claimed the kit was not correct and that he could not install the dryer. We contacted Home Depot, Whirlpool, and had Home Depot call Whirlpool on our behalf with no resolution. They will not refund the installation even though they didn’t install anything.Whirlpool will not directly say whether or not they will send someone else out to actually install it this time. To top it off - I asked the Whirlpool rep which kit needs to be used and she told me whichever I want... for a gas hook up... whichever I want. This is ridiculous and Whirlpool has the worst customer service I have ever experienced. Side note - don’t waste time on the chat feature they provide. You will be directed back to the 800 number with 30 minute hold times. Horrible company!

My refrigerator & dishwasher were purchased less than a year ago. Ive already had all the doors replaced on the fridge and the new ones are rusting. Discovered same issue with the dishwasher. The company doesnt seem to be overly concerned with remedying the issue. No sense of urgency or concern for the customer.

It seems the quality issue of the LED of the washer Whirlpool Cabrio. It was broken from the screw part of the glass and the plastic/alloy and the glass. They would charge me $416 to replace the LED but I rejected and was still required to pay $85 for labor fee. I called the company and they didnt admit that was a quality issue but I just found many consumers had the same problem. If someone would like to have a lawsuit, please contact me and I will join.

My Whirlpool dryer - Model# wgd49stbw, serial# ms2405113 went out on 1-29-16. Which I purchased from Lowes in August of 2015. Called the service company that I have my extended warranty with. They came out on 2-1-16. They did not have the part I needed in stock. It had to be ordered by the manufacturer. Sadly, I am still waiting and have been told it might come in on 3-29-16. Every time I call it gets pushed out another two weeks. This is really ridiculous. All the money I have spend at the laundromat I could have had a different source come out to fix. Which I still may do. I will never purchase another Whirlpool appliance again and certainly will NOT recommend. I am 65 years old and have a hard time dealing with the laundromat. If they get this part in by 3-29-16 it will have taken them two months. So sad.

Purchased Whirlpool Duet wfw9550ww00 in 2012 from PC Rich, who purchased machines in 5/11. Product stopped being made 5 yrs prior. Of course I did not know until my washer went and had service come to my house. He explained prior information, looked at my machine for 2 seconds and said someone put in a heavy load that machine was not able to handle and 2 belts broke and guts of machine are destroyed. Its a $799 fix, not including labor, youre better off buying a new machine. How does he know thats the reason for breaking??? The machine is 2 years old, not a scratch on it!!! Unbelievable!!!! Then states thats $114 for the service call. $114 for 2 seconds!!! Im absolutely furious!!! Whirlpool has a new program (if it helps anyone), if your machine is fairly new they will give you a invoice for 1/2 off a new Whirlpool... Take it from there. There should be a tremendous action lawsuit, look at all these complaints...

As I write this my Whirlpool is roaring because a bearing is probably going bad. Ive owned this washer for maybe 5 years. They designed this washer poorly. If you leave change in your pocket as everyone does then it will end up in the bottom below the basket and get trapped. And it dislodges, and it will, when the drain pump engages it will blow the coin through and it will break the plastic housing. It needs two beads so that NO COINS can get through if you wash them. Very disappointed customer.

I am really disappointed because I purchased the refrigerator and now the dispenser display assembly is not working and the company does not have the replacement part to fix it. So now do I have to buy a new one???

Model number wrf990slam00. I purchased this French door refrigerator in September of 2013 (less than two years ago). Our freezer stopped freezing a month ago. Knowing it was out of Warranty we had a non-Whirlpool related repair tech out. He said the compressor was going out, he said to call Whirlpool because this should not be happening on a fridge less than two years old. I called Whirlpool. They offered me a extended Warranty knowing the issue for $320 so I accepted since a compressor with labor is much more than that. Whirlpool arranged for a repair person to come out. The guy hardly looked at my fridge, didnt hook any gauges up and said maybe just see it in a few days it works again... after asking ME for a thermometer to check the temperature! I told him well we had a previous repair person out and he said it was the compressor. He said hed have to have someone else come out because he doesnt know anything about compressors. Um ok why did they send you out then! So the following week I get a call from a different guy with the same company saying my parts were in and they were going to come out and replace them. I said I thought the guy didnt know what was wrong with it. He said oh well its the compressor and evaporator! Ok well I guess comes fix it then. They came out replaced the parts. Within 36 hours the freezer was working again, ok great! Well a week later we had people over and we bought ice cream and put it in the freezer. A few hours later we pull it out and its melting. Called Whirlpool again, they sent a second company out. The guy hooked up his gauges and said it was definitely leaking refrigerant and the fibrotic in the ice maker was broken. He said he couldnt fix it because the company that replaced them is responsible for it, and that in this type of refrigerator the compressors need to be placed a certain way or they leak which he suspected that was the case. Called Whirlpool, they scheduled for the original company to come out. After 2 times of them not showing they finally came a week and a half later. The guy hooked up his gauges said it wasnt leaking and that the other guy didnt know how to read the gauges. He looked around for a bit, took my drawers out then put them back in and broke one of the brackets, then called the tech line and said its probably an internal leak. He said he needed approval from Whirlpool to look any further. A few hours after he left the refrigerator got warm. I called Whirlpool to expedite the claim and they said the company hadnt made a claim yet. Ok great. I have a two-year-old and Im pregnant and we have no refrigerator! Called the next day. Whirlpool said the refrigerator is now too expensive or not repairable and they are going to make me an offer on replacement. Ok great! Well not so much. I call a few days later to see where the heck my offer is and they tell me sorry we will only refund your Warranty What! My fridge is less than two years old and I paid $2100 and it is not repairable and thats all you will do!!!! Im in the process of fighting this but I doubt they will do anything. Just dont ever buy a Whirlpool and if you do buy the Warranty the store offers! Each repair person that came suggested the same thing and said these new Whirlpools are junk and have had many of these refrigerators do the same thing. Whirlpool makes tons and tons of money making these cheap refrigerators but does not care about the customer whatsoever! Whirlpool has lost my business forever and I hope more customers because of this review.

I am completely dissatisfied with the Whirlpool Cabrio top loading machine. Our washing machine is less than one-year-old. It doesnt get the clothes clean, especially the darks, and it is so rough on the clothes that they come out twisted tied into knots. The dark clothes come out dirtier than they went into machine. Even though we use the dark detergent on the dark clothes and program for an extra rinse cycle, the clothes come out with white powder all over them. They need to be washed again and sometimes again. And sometimes they still dont come out clean. That is not very energy efficient. The clothes come out of the machine so wrinkled that everything needs to be ironed. I can imagine making washing machine that doesnt do its primary function, which is to get clothes clean. Todays families do not have time for this extra work.

We bought a Whirlpool model GC5SHAXVY01 side by side. The ice maker had problems within the first month, and they continued until the following year. Finally, the ice maker was deemed irreparable. Whirlpool worked with us, and we got a replacement for $600.00. The replacement had been in our home 3 months, when we realized it was leaking water. The guest room behind the fridge, had water soaked carpet, and molds growing on the baseboard. The hardwood under the fridge had been water soaked, and could not be dried by professional machines running 24 hours a day for 4 days. Oh the noise! The guest room carpet was pulled out with the baseboard immediately, and today, they are ripping out the hardwood affected in the kitchen. We called the CEOs office at Whirlpool to tell them. The answer was talk to our legal department.We are very angry. This has been very disruptive and upsetting. The floor is black under the hardwood. We are now awaiting the drying machines to come in for 3 days, and waiting to learn about what appears to be black mold. Be careful, and good luck if you buy from Whirlpool.

Whirlpool Cabrio - I have had the same experience as those others that have written reviews - over $1,600.00 (on sale) - approximately 3 years old and I was just informed by a service repairman that water has leaked from the center of the tub into the motor and it is trashed. I went to the Whirlpool website to chat with a representative and they are sorry but unfortunately, we cannot guarantee there will be no repairs or parts replacements needed as components do deteriorate or fail on occasion due to factors over which we have no control - they went on to say that since the washer is approximately 3 years old there would be no assistance that we would be able to provide toward repairs. I agree that a class action suit should be considered since Whirlpool is taking no responsibility for a machine that costs too much - makes your clothes smell and lasts for such a short time. Highway robbery!! The dryer is no better but at least it is still working (today anyway!).

In January 2016 we ordered a Whirlpool Dishwasher through Home Depot. First, Whirlpool delivered the wrong dishwasher and the installer took my old one away - leaving minimal options to correct the problem quickly. Home Depot did not make the order Model # error but they did compensate for the error. Now, with 18 months of very low use (2 in household - prewashing all the dishes) the pump on the dishwasher is gone. Before posting this review I contacted Whirlpool via email. Two weeks later I had a phone message and I returned the call only to wait for 30 minutes to get through to a customer service agent who could offer absolutely no solutions or compensation for their poor quality product or service. There needs to be a zero on the scale of STARS to reflect Whirlpools overall quality.

We purchased this Whirlpool washer 5640XW3 from Lowes. It doesnt clean the clothes. Even if I run them through a second wash cycle, the clothes are still not clean. Called Whirlpool and they said nothing is wrong with it. I use HE detergent and load clothes around the agitator as directed in the manual. Still, clothes are not clean.

My family purchased a Whirlpool stainless steel dishwasher at Lowes for around $500. We were replacing a very old GE dishwasher which was so loud you had to leave the room anytime you started it because you couldnt even talk over it. We love the new Whirlpool dishwasher. It is so quiet we thought it was broken at first because we couldnt hear it running and even though it cleans exceptionally well we still sometimes have to look to see that the light is on to know that its actually running. The whole family agrees this may be one of the best purchases weve ever made. The only con I could think of is my son and I put the dishwasher in ourselves and this is the first one weve ever done and the instructions werent as clear so we had to redo the piping of the waterlines a couple of times to figure out in what order to be done. But everything hooked up correctly and worked immediately without a problem. Couldnt be happier.

Four years ago, we remodeled our kitchen and purchased the Whirlpool Quiet Partner II dishwasher, with a one-year service warranty. To be fair, we have not had a problem with the operation of the dishwasher, but rather, the quality of the dishwasher. Within the first two years, the front panel of the dishwasher started turning brown and rusting through from the steam escaping the dishwasher. The labels on the operating buttons have peeled off, again, from the heat of the dishwasher. The upright spokes on bottom tray, that hold dishes and etc. in place, started rusting through and breaking off. Guides which allow top drawer to slide in and out and hold drawer in place, have weakened, so drawer is constantly dropping or sagging.I have had other dishwashers that have certainly lasted more than four years but was encouraged by a Home Depot salesman that this was a great machine for the price! I should have paid closer attention to that for the price part. In any event, I called Whirlpools customer service department, believing that in this day and age, SOMETHING could be done to help with these issues and was told, quite succinctly, that there was nothing Whirlpool could do. I asked about standing by the integrity of their product and got no response to that either.I am an associate with American Girl, a company that stands by the quality of its product FOR LIFE. To be told by a customer service rep from a much larger company, that there was nothing they could do to help me, completely blew me away. I have taken pictures that are pretty indicative of the quality of this dishwasher and will be going online to warn other consumers against purchasing Whirlpool products.

If it were not for the fact that this refrigerator has a defect that Whirlpool has recognized and is replacing the unit for, I would give the unit 5 stars in all areas. I would buy another Whirlpool due largely to the companys willingness to recognize a problem and promptly take corrective action.

This is a good looking, inexpensive stove/oven. Stove top has four burners. I liked the split grates on the stove top. Its easier to remove and clean. I do not like the rubber seal on the oven door. I am used to the heavier duty seals on most oven doors.

Warning to anyone considering this washing machine. It has actually destroyed some of my clothing by twisting and tying legs and arms of pants and shirts tightly together and giving the clothes a beating rather than a reasonably careful washing. Rubbing your clothes on a rock at the bank of some river would be preferable to using this machine. It does not provide enough water to wash clothing without abusing it. I blame myself for assuming that no company would attempt to put a product that performed like this on the market. I bought this machine at hhgregg.

We purchased Whirlpool dishwasher Model #GU3200XTXB Nov. 2011. Two weeks later they replaced the soap/rinse aid dispenser because the rinse aid was running out the bottom of the dispenser. Feb. 2012 they replaced the handle which was loose. July 2012 the panel lights werent working and that was replaced. Feb. 2014 the soap dispenser door would not open, so the dispenser was replaced again. March 2014 the soap door would not open again so the computer board was replaced & the door did open. However, it stopped again 3 days later. April 2014 the dispenser and the board were both replaced. The rinse aid dispenser did not dispense leaving the inside with moisture on everything. So yesterday the dispenser was again replaced but now the rinse aid is running out the bottom of the dispenser. Thank goodness we purchased an extended warranty for $169 or we would have spent more than $1,000 on repairs!! The warranty company refuses to acknowledge that their lemon law should apply. There are 2 of us and we use it 2/3 times weekly.

Whirlpool Model WDT920SADM0 Dishwasher. We built a new modular home so Abraham Builders ordered all my kitchen appliances in 2014. We did not move in and start using the appliances until June, 2016. Here is what happened during the first 6 months: 1) Would not dissolve dry soap or packets as there were still particles and plastic in the dispenser. 2) Dishes were not getting clean and were spotty. 3) Would not dry dishes, ever!!! 4) Parts would keep popping off as we would find them on the bottom or hanging down. 5) Final straw was this morning around 4 a.m. (12/4/16)... woke up to the smell of wire burning in the house and discovered it was coming from the dishwasher that we had put on delay wash that night and when we opened the door, smoke came out from inside!!Since it was past purchase warranty date, we had no warranty and the builder would not return any of my calls on any problems and the manufacturer of my house closed the factory. Needless to say, we now have to spend another $900+ for another dishwasher! Not happy at all about this Whirlpool model and would not recommend it.

We purchased a new home 6 weeks ago that was furnished with new Whirlpool appliances. The stove worked great however the oven never worked at any time. The appliance sales person advised that we had to go through Whirlpool for repair on a brand new appliance. To date we have had to stay home 2 days and the range is still not working and third service call is now scheduled. A call to Whirlpool ended with them advising that we do not qualify for a replacement range, even though it never worked. We have been without an oven for 6 weeks now which is totally unacceptable. I would never buy another Whirlpool product or recommend them based on this current experience. We paid for a new product that never worked and they will not replace it. Hopefully they can repair it on the third visit. Unfortunately I have lost faith in this product and this company.

My silverware, when it is washed, a piece or two comes through one of the openings in the basket and I have to work it out before I can lift it out of the dishwasher (MOD WDP320PAD50 Serial #F4432749) to put the pieces away. Please update your dishwasher by making the openings smaller for the silverware so I can stop cussing. Send me a new basket when you do. The dishwasher was in a new home I bought.

Purchased a new Whirlpool water heater from Lowes. Two days into the reset switch kept tripping, Whirlpool wanted me to wait for someone to repair it. Lowes exchanged it for me. When I called Whirlpool service myself, Jessie was in technical support could have careless about my business and was dismissive about any issues or concerns I was having. This will be my last Whirlpool product ever.

Cabrio washer - This was a huge disappointment, clothes not clean, sometimes still dry in middle even with small loads! Have had washer just over a year, second time it has quit working! This time it wont even give a code to why it wont spin out! Living on a budget, I cant afford such a shoddy product! Never again will I buy any product associated with whirlpool!

Have a Whirlpool side-by-side with water and ice dispenser on the door. It has lasted over 20 years. It has a large ice maker which makes more than enough ice and it has never broken. Since it is older it does not have gallon depth shelves on the door, but I have never missed not having them there is plenty of internal shelf space.

I contacted Whirlpool on 3 separate occasions. Each time they told me to have the plumber call them so that they could determine what the problem was. Each time he was able to get the water heater going again, but it would only operate for about 3 months and then it would go out again. To date, I have incurred $245.00 in plumbers service fees. My last call to Whirlpool was on 5/14/2013. This water heater was purchased on 1/25/2010 at Lowes in Evans, GA. It went out over the weekend, but the plumber was able to relight it. When I called Whirlpool on the 14th of May, I was told since it was working now, there was nothing they could do. I am tired of dealing with this issue. They wont stand behind their product.

Oven was purchased new from Home Depot. Right off, the top black glass surface got scratched. Not sure how it happened. Seems to scratch easily. Then, the oven temperature for baking was found to not hold consistent. While pre-heating the oven for 350 F, the temperature goes up to 375 F, then well into the baking time, can drop to 100 degrees less (275 F). Oven feature is called accu bake. It ruined the baking and seems to be anything but.

Whirlpool Cabrio Platinum Washer Model WTW8800YC1 - I bought the Cabrio washer and dryer pair about 2 years ago at Lowes. About 5 weeks ago the lid fell apart. The hinge area came loose so now there are three pieces to line up (glass lid, metal arm, plastic frame), the fourth piece fell off completely. If you are successful at lining them up you can push the lid down and set a weight on it in order to wash. My first repairman said it was common issue. He expedited a lid. Three weeks later I called to find out when it may be repaired. He said he hadnt gotten the part from Whirlpool. I called Whirlpool... nice lady told me the part was on back order but should ship the first of the week. So on week 4 after not hearing anything I called a new appliance repair person. It is going to cost about $280 dollars to repair. This is one third the cost of a new washer??? I fight with this machine every day to get it to wash.

I agree with the comments already made. My crisper drawer plastic rectangular piece just literally decomposed! It shredded into little pieces and cracked and broke, dropping one side of the draw set. I called about it - nope, not under warranty - replacement cost? Merely $150 so my drawers could be in the refrigerator. Also, because of the stress of the angle the drawer holder was when it broke, it cracked the drawer at the back - and the drawer had one grapefruit in it at the time. (Not considering replacing - cant imagine what that would cost when the little brace piece approx 14 was so expensive.) The flap - yeah, it split. I am a single person, no kids EVER in my refrigerator and I travel so much that I am barely home 20% of my days. The refrigerator gets very little activity opening and closing the doors yet the flap sliced. HOW DOES THAT HAPPEN??? With any break in the seal as they called it, the refrigerator starts collecting moisture inside (and I live in the desert so we have very little moisture in our air) and drips or starts causing frost build up on the icemaker. Yesterday, once again, the icemaker stopped working. When I asked about replacing the flap I was told the entire seal needed to be replaced @ the cost of $232 PER DOOR!! Right now with just the plastic rectangular piece and the bar between the two drawers (BTW the rollers on the frame are not included with the frame purchase they announced) I have $614 in repair parts WITHOUT fixing the icemaker! Last night water was running in my refrigerator from the icemaker. I WILL NEVER BUY OR RECOMMEND WHIRLPOOL TO ANYONE EVER AGAIN. I have been a Whirlpool ONLY customer for over 45 years!!!! They told me that I had to schedule an appointment with a service person at a minimum of $100 cost to me - JUST TO FILE A COMPLAINT with Whirlpool! They only take complaints from service people submissions. I advised the Whirlpool representative to start looking for another job because if this was the way they treated lifelong customers, her job may be eliminated due to No Customers! Does Whirlpool seriously NOT CARE about their customers? #WhirlpoolSux #WhirlpoolRefrigeratorsAreMoneyPits #WhirlpoolDoesntWantCustomers #WhirlpoolDeservesToGoOutOfBusiness #DontBuyWhirlpool #WhirlpoolFrenchDoorRefrigeratorsHorrible #NoServiceFromWhirlpool #WhirlpoolDoesntStandBehindProducts

I got a Whirpool Cabrio Washer that I purchased in 2008. I am constantly getting ul code. If washer is leveled, it leaks water out the bottom rear of the washer. Its a piece of junk. I called Whirpool to no avail. Whirpool will not stand behind their product. They know they have a problem but wont do anything about it.

Whirlpool washing machine was not a good buy at all specially after using it and seeing that over the years I had to incur high costs of maintenance. Over the months and years of buying Whirlpool front load washing machine, I had to replace motor twice, digital display twice, motherboard twice THAT TOO at a very high price every time something broke. This time the angle that supports the drum broke and Whirlpool says drum needs to be replaced. HOWEVER, after waiting a month company says DRUM IS UNAVAILABLE. Which means my machine has become absolutely useless just because Whirlpool does not have the spare. Whirlpool has a ridiculous track record with poor service and poor product quality. Manufacturing in one country and selling it in another WITHOUT SPARES is defective and poor service, totally unreliable. Wouldnt recommend Whirlpool to anyone.

My KitchenAid side by side refrigerator/freezer is a beautiful thing, shiny steel surface, gleaming white inside. However, its made poorly. The ice cube maker compartment broke and the replacement came without any installation instructions. It was hard to figure out and I broke it. Now, everything in the refrigerator is freezing and changing the temperature on the digital panel makes no difference. McKinneys appliance, where I bought it, no longer has a refrigeration technician and they referred me to Whirlpools 1-800 number where I supplied some information and sat in my chair on hold listening to music for a half hour before hanging up.The recording on the phone suggested their online chat where I was asked the same sorts of questions and was told I would get the answers I wanted by paying $5.00. I had no idea what I was getting into but I didnt pay, just terminated that inquiry. Feeling cheated by the company whose product I had mistakenly purchased. Im now running the risk of a technician visit, sometime between 8 am and 4 pm a couple of days from now. I have to be prepared to wait around all day for somebody to look at my refrigerator, charge me a lot of money and, from what Ive read online, potentially see the problem return in a very short space of time.

Whirlpool 29 cu ft French Door Refrigerator WRF989SDAM - We purchased this refrigerator September 2013 for our new home. We moved in November 18, 2013. The refrigerator made a very loud buzzing/humming noise from the beginning and did not make enough ice. The shop we bought it from came on 2 occasions to work on the ice maker and finally totally replaced it. Then the rack on the bottom of the left door fell out and contained glass jars of pickled vegetables. They broke and made a big mess and etched our travertine tile floor. We called the shop and they sent their son out who put the rack in with duct tape which of course did not work so we took it out and put it in the cabinet. We had to pay to have the tile polished to remove the etching. On the weekend of November 15, 2014 the humming noise was so loud that we called the repair person again and they came out on November 17, 2014. At first they thought it was a fan motor but the freezer started making a loud noise and the owner came and said the compressor was going out. Our food was beginning to thaw and we asked if they could at least loan us a refrigerator to use. They brought us an old small fridge which was put in the garage. We took all our food out there. They came November 25 and picked up the fridge to be repaired. We had been told the warranty was out but after calling your company they were told Whirlpool would cover parts and labor. Today is Thanksgiving Day and we can not cook a big meal due to the small fridge and freezer and we are buying bags of ice every day. We have family visiting and must go out for dinner. We have no idea of when our refrigerator will be returned to us. This has been an expensive and disappointing experience. I would never recommend your refrigerator to anyone due to this experience. I really feel we should have been offered a new refrigerator at a discount. We bought all our appliances from Dons Appliances in Okeechobee, FL 34974 and they are all Whirlpool. This refrigerator cost $2299 and our total order was $9,642.84. We would appreciate a response from your company.

I purchased new and installed my heater in 2003. SN: 0253109845, MN: EE3J50RD0454. I started removing and replacing or cleaning heating elements in 2011: pretty good service. In 2015 I noticed black and brown water coming from the hot water taps. I opened it again, cleaned it, and realized anode replacement was required. That is when trouble started.I tried everything usual including 4 foot cheater bar, heating the coupling, impact wrench, tapping with a hammer, etc. Finally found a 700 ft-lb. pneumatic impact wrench on sale at Harbor Freight. After serious wear and tear on my air compressor and about 1-1/2 hours of work with the impact wrench, I got it out. The threads were messed up some, but I did not look close. I had to put the 1-1/4 inch head back in to return it to service while I found and ordered an anode. Could not get one from Whirlpool and could not buy one in Lowes where I bought the heater.The surprise was when I cleaned the threads to put the head back in, I had to use almost as much time and torque to get it to stop leaking as I did when I took it out. Then, when I did try to install the new anode, it required to same effort. Conclusion, There was some kind of imperfection with the threads in the coupling that messed up the threads on the initial installation of the anode, which made it nearly impossible to remove. Whirlpools quality control stinks. The next one will NOT be Whirlpool.

Whirlpool wdf530plym4 - Bought this dishwasher 5/13. Sat for 3 months in the box while my kitchen was being built. 7/14 pump motor went out, called Whirlpool, they set me up with an appliance repair company, and I ended up paying $90. The technician was being nice, charging me less than he needed to since he said it was an easy fix. 1/26/2015 pump motor went out again. Called Whirlpool again. Lady on phone was very snooty with me, telling me it was out of warranty. Told them I was very dissatisfied, my dishwasher has broken 2x in 18 months and all she said was, I should have bought the extended warranty. Dishwasher is not even 2 years old and already needs to be fixed 2x. The most expensive part on the machine I may add. Going my average, I can keep dumping $130 every 9 months to have a working dishwasher by Whirlpool. I would understand if the thing broke after 2 or 3 years. I only run the thing 2 or 3x a week at the most.

Whirlpool Cabrio, H2 washer system type 588 01, serial # c0303 10 - We have been in our condo 5 years. The washer & dryer was here and new when we moved in. I have been displeased with it from the start. It takes forever to wash through a load, and the clothes are just as dirty after being washed as before. I soaked some whites in Clorox overnight and ran through using Tide and Downy. Then the stains and dirt were still there. I ran them again it was not any better. I had a professional from Hagadorn come. They could not find anything wrong. It cost us about $100.00. Others in our area have the same complaint. I have never been satisfied with this wash. It just does not get the clothes clean. Please help!!!

Worst appliance we have ever bought. Our last fridge (also stainless french door) we had for about 14 or 15 years and only the door bins cracked that we put gallon milk jugs in (dont do it - they are too heavy and get warm from the door opening). This fridge is a piece of junk. We were told it was stainless - rust spots started appearing the first year. The deli drawer lid broke within a month or two, but I didnt care about that so I just threw it away. The ice machine stopped working a little after the first year. Today however is what got me to write a review - I spent a couple of hours trying to duct tape and make wood supports to hold up the frame for the produce drawers - one of which is totally cracked when it fell from having the support break. While doing this I noticed there are hairline cracks on the front of all 4 of the shelves! Also, this one has a wire basket in the bottom instead of a full drawer - probably more supportive, but it means stuff constantly falls into the bottom of the fridge and it is extremely hard to get in there to clean.

Bought this machine June 23, 2016. First use, I called Lowes where I purchased it to say there is something wrong as it makes a grinding noise. I was informed that is normal for agitatorless machines. I asked if he could hear the noise, and he said yes, thats it. So I disconnected thinking, Wow, who makes a machine in todays technology that is so loud you think something or someone is in serious pain?! Now am at the point where I want this design in pain out of my house! Going to Lowes today to try and talk rationally for a complete refund so I can purchase an LG or Samsung which is what I should have done originally.

I bought a Whirlpool CABRIO washing machine. I was assured it would do large & bulky. I didnt realize that being so called energy efficient meant that it didnt put enough water in to get my clothes saturated! On large loads or bulky items when I put in my laundry detergent only to find out I had to try to wash them again. Parts of the clothes would still be unwashed & dry after going through a whole cycle! After washing the clothes that did get clean comes out looking like I took them to a stream and washed them on rocks. After taking care of my clothes so they didnt look as old as they were, they are now faded & old looking. I hate this washing machine!

I was gifted a washer and ventless dryer for my condo. It takes a little longer than a regular dryer but it works great. It fits perfectly in a closet.

The ice maker freezes up at least once a week. It requires removing the bin and chiseling the ice away. We have had repair here twice, and it still happens all the time.

My Whirlpool washer is lasted 15 yrs and is very good at cleaning clothes, it is also easy join my water bill. I purchased mine at Home Depot. They also finance. I hope you enjoy your purchase. I know I do.

I purchased a Whirlpool 3 years ago. It was on the lower end for price so my expectations were not that high. It does an average job cleaning dishes so for the price I could give it 4/5. The pump and motor just went and had to be replaced. Almost the same cost as replacing the whole machine. The repair technician that did the work stated that this was a very common problem with Whirlpool in recent years. Of course this is not covered by warranty. So if you purchase a Whirlpool realize you are rolling the dice.

I purchased a Whirlpool side by side refrigerator and it was delivered on 1/22/22. We had it five weeks working fine then on 2/27/22 it stopped working. Whirlpool service came out and said it was the compressor but all parts are on backorder and no telling when they will be in. Maybe Lowes would replace it, but no because it is longer than 30 days. Lowes when I bought the fridge had over 400 of the same refrigerator in stock so why is it they couldnt had replaced it. Or if Whirlpool sells items on their own why didnt they just replace it. We have been going on 3 weeks without a fridge. With all of this said it didnt even last the 7 years they say they last for now. That is ridiculous when the last one lasted 20 years. In 7 years I will be on a fixed income how am I suppose to keep living. Something is wrong here.

Ive been thru 2 new French door refrigerators with the icemakers in the door. Ive lost all of my food more than 6 times! There is a design flaw and they are no longer making the large models. I finally figured this out after reading multiple reviews from a lot of people with same/similar experiences. The compressor freezes then the loud noise all while the temp slowly lowers and ruining your food before you know whats happening. To add insult to injury... After ordering my THIRD replacement, their contracted installation company wont communicate with me to let me know when it will be delivered. Ive been without a fridge for 3 months! Calling them takes a full morning with hold times over an hour! I will never buy another product from them. I have a taboo LG French door with an ice maker in the door in my other home and it has been perfect for 7 years. Just be very careful and read reviews from people who have owned one for at least a year.

We bought our dishwasher April 2018. This morning I noticed the paint had bubbled above the heat vent (area 3x 1/2). Upon closer inspection, the the paint was also peeling. We called the company to see if they would replace the skin but the agent said the only thing they could do was send us touch-up paint. The door is considered cosmetic & only covered for 30 days. If we wanted to replace the door panel, we were welcome to buy one from them. However as this seems to be a manufacturing defect, we would be replacing the door every 16 months. When we realized whirlpool wouldnt back their product, my husband looked a little closer to see what needed to be done & found that it had rusted under the paint & painting on top of rust will adhere properly.

I brought a water heater from Lowes in 2011 and I had a 6 year warranty on it which will end November 2017. Well now the water heater is leaking and they wont replace it because of the location of the water heater and they saying I need to get a direct water heater. Well what is the use of having a warranty if I cant get another water heater. I will never buy another water heater from Whirlpool! I cannot afford to get a direct water heater.

After 25 years my Maytag died. It was a Sunday so we just decided to go to Lowes & purchase a new one. They could not find my 1st choice so I bought the Cabrio. It is the worst washer I could have purchased. It determines the amount of water you need. Our clothes never seem to be clean & its very noisy. It has no agitator & is supposed to save water. Even putting it on the longest cycle our clothes do not appear to be clean.

Ive had so many problems with this washer. Everything has been replaced on the machine and it is still a failure! It has overflowed 5+ times. Stopped draining 4 times (fun getting water out of it...). Have been without a washer for a total of two months! My In-Laws have the same and theirs hasnt been a problem (however it isnt used as much as mine.). Hopefully mine is just a Lemon! Ill never buy another one!!!!! Especially from Lowes. They deem it only a lemon if it has had the same issue for 4-5 times. That is with the extended warranty! TO THE DUMP IT GOES!

Refrigerator ice maker quit working. This is replacement fridge for first refrigerator that quit working same model. This one has electrical burn marks inside behind a panel. Whirlpool says this is normal. How can burn marks inside a refrigerator be normal. If house or fridge catch on fire will be suing Whirlpool. Ice maker and water valve replaced. Still not working. Maybe it has to do with the burn marks.

My husband and I purchased this washer in August of 2011. Within 2 years the lid broke because of it a cheap plastic frame on a heavy glass lid. At that time I researched it and found many people with the same complaint. Whirlpool would not do anything for us but the company that we purchased it from did agree to supply the part if we paid the labor. We did this and replaced the lid. Well here it is just right at 2 years again and the lid is completely broken and the washer is unusable. There is no way to bypass the lid issue which makes the washer completely useless.I called Whirlpool again and was told there was nothing that could be done and that because there was not a recall on the product, they would not be able to do anything for me. We have purchased a new Samsung washer that received excellent reviews from Consumer reports and we will NEVER buy another Whirlpool product again. I cannot believe a company that old and as large as Whirlpool will not stand behind a faulty design and faulty made piece of equipment. It is very disappointing.

I purchased a Whirlpool Duet front-loading washing machine on September 27, 2010. By October of 2011, it was making a loud grinding noise during any spin cycle. I called for service and was told I needed new bearings which entailed rebuilding the machine. I had purchased a 5-year extended warranty. I was originally told by the warranty company they would replace the machine.After waiting two months, and after several contacts made by me to the retailers customer service, I was told the machine would not be replaced, but repaired. After the repair, on January 6, 2012, the machine now rattles and shakes so much during the final spin cycles. It is literally impossible to have a conversation with someone standing next to you in the same vicinity as the washer, it is that loud. I am sorely disappointed with the Whirlpool line of products and with the retailer who has been dragging their feet on customer satisfaction.

I bought a Whirlpool water heater not even 3 years ago, and I am already replacing parts; thermostat,thermocouple, and as of yet, no fix. We contacted Whirlpool, and they said that everything has been tried, and if the thermocouple doesnt fix it, well have to hire a plumber at our expense. Its kinda ridiculous. The water heater that we replaced, had been in the home for almost 17 years.This one didnt even make it to 4.

Purchased in January of 2014: Brand new Whirlpool WOS51EC7AS01 model oven - interior bottom metal has buckled causing the enamel to crack and break off from oven bottom. I registered all my new appliances immediately for warranty. When this happened after the fourth or fifth time baking in the oven, I called Whirlpool to get a service person to look at it. First person Whirlpool scheduled to come out refused to even come out, without looking at my oven. He said he knew we did something wrong? They immediately set up a second service person, after two weeks waiting for an answer; I had to call him (twice). He said that his report and pictures sent into Whirlpool shows normal use and there is nothing wrong with our oven? So, Whirlpool will do nothing to repair the oven? We just spent almost $4,000.00 on all new Whirlpool appliances, and this is how we get treated? WOW! Never again will I ever purchase a Whirlpool product. The enamel is gone in spots from our oven floor. How long do they think that will last with no protective coating on the oven? Terrible customer service.

I just bought this water heater on 2/12/12 and it has already started having problems. I got a self diagnosis of the gas valve needing to be replaced. I think that if this becomes an ongoing problem, whether I have a warranty or not, I’m going to trash it and go with another brand. I shouldn’t have to pay to have the gas valve replaced.

In 2/2007, I purchased a Whirlpool Duet Front Load Washer (GHW9400PW) and have had constant F06 failures. After the repairman debrided the pump, he felt the issue might be electrical, if not resolved, it will fail again. Now, it needs a $400 to $500 electrical system and cannot be guaranteed that will end failures as these washers have had many problems. It cost $1000 and only lasted 4 years before the failures appeared. Whirlpool only offers a one-year warranty, which is not enough to cover the future problems these machines are prone to developing.

These are the worst washer and dryer I have had. I had them for 5 yr and have had repairman at my home 14 times. They still are not fixed. The dryer is so loud you cant hear the TV. Washer squeaks, gets off balance.

I bought a Whirlpool Cabrio 2 years ago and until last week it was fine. We got an error message that said we had to call for service so we called a local whirlpool repairman. The repair guy told us it was the control panel and it was going to cost between $400 to $500. He also said that he works on a lot of whirlpool washers and this is the first time he saw a machines control panel fail. He recommended that we call Whirlpool.I called Whirlpool customer service and after waiting on the phone for 40 minutes I was quickly transferred to customer resolution and was told that since I hadnt purchased the extended warranty there was nothing that they could do for me. I kept asking her, There is nothing that you can do to help me? And the consistent answer was no. I will never buy another Whirlpool appliance. This has been so frustrating to have an appliance that looks brand new and wont work. The manufacturer wont even try to help with fixing the problem. Amazing AWFUL CUSTOMER SERVICE.

I bought the Whirlpool gas water heater less than 1 year ago from Home Depot. It does not work. The pilot light will not spark to ignite the gas. Customer service is never available when you call, you get a message machine. Going forward, I will never buy a Whirlpool product and I will recommend friends and family to boycott Whirlpool. The 6-year warranty is worthless. You cant rely on the warranty. You cant rely on the water heater. You cant rely on Whirlpool to stand behind their product. The water heater is junk.

This dishwasher does not clean the dishes. Having said that most of the dishes are too oversized for the small capacity. Perhaps the fact that this is such an old dishwasher. I’m not sure but none of the dishes get washed. About the only thing that works is the dryer heater. Sorry to say, I’m not happy with this dishwasher and wouldn’t recommend it to anyone.

Hi team, I have to lodge this complaint after because of getting continuous problems I have suffered with my Whirlpool fully automatic washing machine top load 11 kg bloom wash 360 degree. I purchased the abovesaid brand new washing machine on 1st Jan 2017. Since the purchase I am struggling with this machine. I raised the fault in the beginning itself and the service was done on 5th of Feb. Jobs sheets enclosed here with.Similar issues kept on arising and whenever I raised those issues with the whirlpool team, they mentioned that company policy is to repair the faulty part if it’s in warranty and they will not replace. They suggested me to go for the AMC and to be on the safer side, I also took AMC under warranty period only. (AMC card - My cheque dates and service details all are mentioned onto it.) Recently I faced another issue on 26th Feb for which ticket was raised. Engineer visited on 27th Feb and advised us to replace the motor part. On 3rd March they replaced motor mechanism and ball-bearings. Then engineer advised us to check the working by giving a trial wash.I started the machine to wash clothes and after 20 mins machine started making abnormal noise. (I have made video of it, audio of the video captured the noise). I again called up the service engineer immediately and informed him about the voice coming out of machine and he gave a lame answer by saying “It is normal sound”. Then I again called Whirlpool and requested senior engineer visit to resolve the issue. Senior engineer visited and told us that one of motor screw wasn’t tighten properly. It opened while running the machine which completely damaged the motor.After that I am continuously calling to service centre to get the updates on my machine motor replacement. Finally they mentioned that they dont have motor part available with them due to company ceased this model productivity. When I raised this issue with the Whirlpool team they mentioned that they can only pay 40% of the machine value, because I had AMC. However, I did mention that this damage is caused by the negligence of their service engineer, but they didn’t discuss anything about it.When I continuously chased them they dropped me an email to refund only the 40% of the machine value. I feel cheated and harassed!! When I bought the machine they gave us 10 years warranty now they mention that motor is not available as it’s a 5 years old model. My grievance is that since I had already taken the AMC and the damage was also caused by their engineer, why I have to bear the loss. I have already struggled a lot with this machine since last 5 years from the day I bought this machine and now I am losing my hard earned money. Kindly do the needful. Documents attached as follows: 1. Serial number of this machine 2. Bill/ Invoice copy from dealer 3. Job sheets4. AMC card (with 3 years extended warranty) Thanks,Pratibha

I purchased my Whirlpool washer on June 28, 2011. Within 4 months, I had to call for a repair. It is now going to be a year and I am on my seventh repair call. The repairs have been everything from loose pulleys, new belts, and new valves. When I called to complain, they said there is nothing they could do and I should take out the extended warranty. I have had washing machines last up to 15 years. Needless to say, they werent Whirlpools. I really would like to have it replaced. I dont think its fair to me that I should have to wait for a repairman to come out and tell me he doesnt have the part and has to come back. I did take out the extended warranty, which cost approximately $150.00 and that should not have to be.

I have had my Whirlpool gold series dishwasher for approximately 10 years and it still does a great job washing my dishes. Recently, I found out if I forget to put a dish into it I would have to start the dishwasher all over again rather than it taking up where it left off. Also, the interior is badly stained and unable to clean it.

I purchased this stove in September and I am very unhappy with the Aqualift. The service department said I would have to probably do the cleaning process about 7-8 times for it to really work. I find that very unacceptable would never recommend this to anyone.

We purchased our home in 5/09. Within a month, we had to replace the defective gas valve due to inefficient burning. Our house smelled like gas each time we used the oven. It was under warranty at that time so Whirlpool replaced it. It is now 5/12 and out of warranty. We called a local independent technician who informed us the oven wouldnt turn on due to another issue with the gas valve, the same one that had been replaced shortly after we moved in. He went to his local supplier to purchase the gas valve to be informed that they couldnt seem to keep this particular gas valve in stock, simply because its a reoccurring known issue and Whirlpool needed to do something about it. So, this technician encouraged me to call Whirlpool. I called the 1-800 number, spoke to 3 different people and was constantly informed that since it was out of warranty they would do absolutely nothing! Again, I was informed that this gas valve is a reoccurring known problem with Whirlpool so perhaps they should consider looking into this issue. The last person I spoke to was a bit snide and just kept saying It is past your warranty, we will do absolutely nothing to help you, and sorry you are having that problem. We are not aware of this reoccurring gas valve issue. Have a good day!” Whirlpool, do you understand your reputation is at risk when you dont want to stand behind your parts that should work after 3 years! Should a brand new part not work properly after a month? Should another service call have to be made after 3 years? Sounds like a quality issue, something Whirlpool needs to investigate especially after a local supplier states they sell this particular gas valve all the time due to a reoccurring issue.

My son purchased a Whirlpool washer and dryer as a Christmas gift on 12-24-10 from Sears. It didnt wash the clothes properly and I would have to rewash them. Also, it would not spin the cloths properly and the top would take forever to unlock. Then in July, I called for repair because the water would not spin out at all. It took at least two weeks for them to come out. Another two weeks to get the part they ordered then to find out that they also needed another part that was not diagnosed in the first place. After another three weeks had gone by and having to go to the laundry to wash our clothes several times, it was finally fixed. I continued to have problems with the clothes not getting cleaned. How can this possibly be an energy efficient product when you have to do the load twice? I am so grateful to my son for the gift but am so dissatisfied with the product. I rate this product 1 out of 5 stars.

Bought a Whirlpool dishwasher about 2 years ago. Used it once a day for one year. The bushings already need replacing (maybe $3 to make) and it’s $270 for the part or $280 for whole motor. Do the math. Not impressed.

I purchased the Whirlpool Cabrio, Model no. WTW5640XW2, on March 3, 2012. I have tried every setting and water temperature and am totally dissatisfied with the washer. It does not clean clothes, tangles them into a twisted mess which requires that they be vigorously shaken out, destroys anything with a draw string. I had an online chat with a representative and was told she was sorry. I posted to Facebook and did receive a call from a repairman, which I will return; however, I do not anticipate receiving any satisfaction. The machine is worthless for washing clothes. I was better off with my 12-year old agitator Whirlpool washer. I do not understand how this machine can be allowed to stay on the market. Id be better off at the river beating my clothes against rocks. I hope someone will get on Whirlpool to give consumer refunds. I have been brought to tears by this machine and I am one tough cookie. Please help!

We contacted Whirlpool different times. I hate this piece of junk refrigerator. But Whirlpool never cared. My husband and I both did 20 years in the Navy active duty and reserves. 20 years each. Do you think we could have gotten some response other than a worthless sorry. To the Whirlpool CEO when you ever get some kind of compassion please us a real refrigerator that works and has some real room in it. I hate this thing and I hate not having an ice maker that works. A french doors refrigerator that really works would be good. Heres our address **. Please leave it on our front porch. Will be holding our breath. Thanks for your support.

Purchased at Lowes and within days of installation the water would heat up so hot that it would spit and spew out of kitchen sink (10 away) and be so hot you couldnt hold your hand under it. Returned to Lowes and they reluctantly replaced it. I should have bought a different brand but I felt confident that it was just a faulty thermostat. Second one did the same. Tested different settings and it seemed to work ok but a few days later it was scalding hot again. Tech support kept telling me that water heaters are intended to be used or they are like a kettle of water sitting on a flame. I told them they were crazy to think a small pilot light could heat 40 gallons to scalding temp.Guess what? I left the heater on the pilot setting and with 40 fresh cold gallons in it. I returned 24 hours later to find it scalding hot again. I got down and looked through the view window and I couldnt believe the size of the pilot light. It is the biggest pilot light I have ever seen. It blows like a mini blow torch! And there is no adjustment. This is a serious engineering flaw and extremely dangerous. This heater is at my father-in-laws house and he probably doesnt use 5 or 10 gallons a day but still, NO WATER HEATER SHOULD EVER HEAT WATER TO A SCALDING TEMPERATURE WITH ONLY A PILOT LIGHT!!!

Another load of darks with white soap residue splattered across every item. Despite using a soap pod and setting to so-called Deep Water wash. Whirlpool top load WTW5000 is a terrible machine. As in other reviews, constant soap residue and clothes stretched and tangled into a compressed wad with deep wrinkles as you try and untangle them after the wash. Unable to dilute your soap and faking out the machine to get a bit more water are recurrent themes. Just ridiculous. There should be a class action suit for replacement. The customer service is useless and terrible - actually - there is probably nothing they can say and no answer or fix for this horrible machine.

I purchased a Whirlpool duet, model #wfw9550ww00, two years ago with added warranty. The machine stops mid-cycle. The time remaining flashes but no error code. Pressing start would begin the machine again. Sometimes, we could go several loads with no problems and other times it will stop three or four times in one load. Occasionally, pressing start would not work and the machine would require unplugging and restarting. We have had several service calls in. They have said it was the pump, then it was the motor, then it was the pressure switch, and yet the problem persists. They are due to come out again tomorrow for yet another examination to determine its cause. Its the third time in one month. Its a lemon.

Always buy an extended warranty if you are going to buy a washing machine. Mine cost $129.00 extra and it is not through Whirlpool. Three control panels and two tub bearings later, the extended warranty insurance carrier gave us our money back to buy another machine. My wife loves the operation of the Cabrio, so we bought a WTW8200YW today, in the false hope that it will work much better. We have an extra washing machine in the garage for the three week period before repairs. The serviceman has to come look to verify the problem, then come back when the part arrives.

Our Duet Whirlpool washing machine is less than 3 years old. It would not always turn on when we would start it, or it would start and then it would give me an F70 error. If we pushed the start button again, it would continue to go through the wash cycle. There was nothing in the manual about that error. I called the service department and they could not tell me what an F70 error was either. The service department wanted to schedule a service call right away and offered me an extended warranty for $345.00, for one year. Since it was less than 3 years, and it didnt seem too serious (since the wash cycle would complete after pushing start again), I figured that it wouldnt be that much of a repair bill, so I declined. Also, I might add, that my previous 25 year old washer had only had one repair bill for a total of $200.00.When the service tech left, he handed me a repair bill for $741.00! I nearly fainted! He put in a new board. I immediately called the service department back and they said, Sorry, the extended warranty was a one-time offer and no assistance was offered when I asked. I could have bought a brand new washing machine for that price. Bottom line is, I would not buy a Whirlpool appliance again, and I would never contact Whirlpool for a problem. I would contact someone local. Had I known that a repair bill could have remotely cost over $300.00 on a new washing machine, I would have waited until it completely died and then bought a new one, and not a Whirlpool!

My Whirlpool electric range has been a nightmare! I bought this thing 5 years ago and I am having it replaced on Saturday! It had a cleaning thing where I put in distilled water and 20 minutes later I could just wipe it out. Not true. I had to use oven off??? Next the oven would not work. Learned if I turned off the power it would reboot itself! The next thing it did was all on its own it turned the temp. from 250 degrees to a full BROIL. The oven now will not heat up to 350 degrees! I just blew $1200.00! On the other hand I did buy a Whirlpool fridge. It has been awesome!

Purchased Whirlpool fridge in December of 2013. I have had repairmen at my home over 10 times for repairs after warranty expired in December of 2014. Purchased extended warranty and still have to wait over a week for repairs through local Whirlpool service tech. Ice maker has been problematic from the start. Either it makes a bucket in 3 days time or it makes none. I will not buy another.

I hope the CEO posts this on a giant screen in front of all their employees. The first thing I did after moving into our new home is brag about the American made Whirlpool appliances. Being from the Midwest I take pride in made in the USA product and go out of my way to support homegrown companies. I know that a number of the components in my fridge include the fan that failed after 11 month were most likely sourced and manufactured in China... but that no excuse!! Whirlpool needs to do a better job of QC. You need to be passionate and rigorous with your testing. Dont reduce cost at the cost of your customer base. It is amazing were to the point where we can no longer compete with China in quality.Second is customer service, if you know you cant compete in quality you need to be able to make up for that with customer support. I called Whirlpool and scheduled an appointment the day the fridge quit working. I was upset that it would take three days to have a working fridge but I was understanding. Lucky for me I had an understanding neighbor too. Anyways, when the day came for my scheduled warranty repair I was told that Whirlpool was mistaken and that I wouldnt be able to get it serviced for another week! This is just unacceptable.Right away I called the Whirlpool customer service representative and manager to express my frustration with this error. They were polite and both agreed with my frustration. It also sounded as if they also didnt understand why their own company was doing such a poor job addressing repair issues. They made it sound like this was a common problem of people getting overbook at repair service providers. Again another fumble. Bottom line, due to my position, I dont really have a choice but to wait another week for a repair. Take note: Every time you lose a customer like me this you lose 10! I will now go out of my way to tell people about my negative experience rather than my positive. So disappointed.

I have 2 dishwashers. A stainless Quiet Partner III & a plastic Quiet partner II. The Partner III never gets the glasses completely clean. The cheaper Partner II gets everything clean but has had several service issues.

Whirlpool - Back in the 1980s we had Whirlpool appliances that lasted for many, many years. We are now in our mid 60s and retired. We purchased a new home 2-1/2 years ago. Whirlpool appliances were provided with our new home. We were quite pleased at the time. However, we are now sorry we have them.We are very easy on everything we own. When we replace appliances, cars, furniture, etc. we are generally able to sell our used items, which are always in great condition. Unfortunately, this is not the case with our current appliances. I will list the many problems.Combo range hood/microwave oven: it vented absolutely nothing. The microwave oven had its own set of just plain silly issues with the manner in which the touchpad had to be set. The oven did at least work. 2/2013 we had a Broan range hood installed and vented to the outside and purchased a Whirlpool countertop microwave oven. Again we had the little issues with using the touchpad plus the door was very hard to open. This countertop microwave oven failed 1/2015, less than a year of usage. At this time we purchased a Panasonic microwave that is much simpler to use.The Smooth-top range/oven looks nice. It is the most inconsistent range/oven we have ever owned. You cannot lower the cooktop burners to simmer. There is no simmer. On that setting it may as well be turned off. I can set it at about 9 oclock on the dial and some days that may be simmer. Others days it could be higher. Overall, the burners have no consistency. The oven cools quickly and I must be mindful not to toss in a 2nd sheet of cookies without checking the temperature. I have never had to do this on any other oven we have owned.The dishwasher does clean my dishes, thank goodness. However, I have had 2 service calls (under warranty) for a little gasket (hinge pad) which keeps the door propped a bit while loading the silverware into the basket. This piece has failed a third time I will just live without being able to prop the door. And then there is the silverware basket. Each piece must be loaded, handle first, into the slots on the basket. Of course, some of my silverware has wider handles so this does not work well. Such a poor design.The refrigerator was my pride and joy. We paid the extra charge for the French door style instead of the side-by-side style that came with the house. My charges here are more serious. 2 of the little door shelves have broken. Oddly enough these are small shelves which have some items on them that are not used often. If I choose to replace them, it will cost me over 25.00 for each of these little gems. Now, a piece of plastic on the veggie drawer has broken so I must be mindful not to let the drawer drop.Worst of all was the last service call out of warranty. I had standing water/ice on the floor of the freezer. Apparently this was due to a poor design and my service man replaced it with a new P-Trap that actually works. Yes, the original design was bad, yet I still had to pay for the replacement. Seems like this should have been a recall and replaced free of charge. Instead my total charge was 144.06. UGH!!! Now, I do understand I was likely provided bottom of the line appliances with my new home, but to have issues with all of them is ridiculous.

My oven is less than 2 years old. The blue enamel has had cracks for over a year & was told its cosmetic & theres nothing that they can do about that. Now its starting to pop off. I found a few slivers in a vegetable dish! Now I cant even use the top oven because of this! It seems to only affect the bottom of the top oven. I feel that the temp may be getting too hot for the blue enamel which is another safety concern. I have contacted Whirlpool/KitchenAid to be told that if they send out a repair person he would just use a marker on chips. I was told they would give me an employee discount from $3000 to $1800 to replace but I would have to act right away for that price! Really? My oven is only 1 & a half old.When I started researching this problem I am having I found many complaints of people having the same problem! As a consumer I feel so mad & frustrated that they are not doing anything about this since its an ongoing complaint from so many dissatisfied consumers. I do believe it is a safety & health risk now that its showing up in the food that has been cooked in that oven. I would urge anyone thinking of buying a Whirlpool/KitchenAid cobalt blue enamel oven not to! They will not stand behind their product & you will have to replace at your own expense. Shame on you Whirlpool!