Installers left and Home Depot Cabrio washer stopped with water left in tub. I reset GFIC outlet, tried again and it stopped. Did some research and tried different outlets. Same result. I discovered that if you shut off machine as soon as the GFIC is reset, then the washer will drain no matter what. I have been on the phone with Home Depot and they have no solution but to wait one week for a repairman. Very dissatisfying service. Now I am running a 20 foot, 3 prong, heavy duty extension cord into living area where there are no GFIC outlets and it has been running. I believe there is a fault in the washer, but they must not care if we get electrocuted from the faulty grounding of their Whirlpool product.

I bought a Whirlpool WFW9470 Front Loader Washing Machine 11 months ago. The washer appears to complete a wash cycle but leaves the washing wet and with no error message or light. Whirlpool says the machine is not designed for light loads. The technician says washing on a light load will damage the bearing. We had the spin bearing replaced after 8 months. But still, the washing remains wet and the bearing wears out prematurely.

I purchased my Cabrio washer in April 2011 from Lowes. Huge mistake. The washer has broken 4 times under normal family of 5 conditions. The last time was in March 2015 - the barring was stuck on the drum failed to allow it to spin. It was stuck to the point where the unit needed to be shop repaired. It took 2 weeks to remove and replace the fail part. I just called service again today for the same noise as last time. It kills me that I spent so much $ on a product from a well-known company only to have it fail so often.

Bought the top of the line Whirlpool Cabrio washer and dryer. Washing machine lasted 3 years. Took forever to do a load and would not be clean after taking an hour to wash. The dryer is still going, but would not surprise me if it died any day. Do not buy.

This refrigerator is less than 1 yr. Old and this repair will be the FOURTH. The severe lack of craftsmanship and customer service is shocking! Most states do not have lemon laws for appliances, however something needs to be done to compensate me for THE TIME and inconvenience this caused my family. I needed to purchase a second compact refrigerator because I knew that it would break down again!

Plate in front of the door that is at the back of the water dispenser bowed out. Company will not fix even if the refrigerator is not a year old yet. Said it only covers things like this for thirty days. Do not buy a refrigerator that Whirlpool will not stand behind.

I purchased a washer and dryer through Best Buy. I had already decided on what I wanted and have purchased Whirlpool appliances in the past including washers and dryers. I tried other brands and was disappointed so I wanted to go back to using Whirlpool w/d. I was encouraged to purchase this set because it was on sale. Worst mistake I ever made. I am so disappointed! I wish I could go back and do over. I would have gladly paid more for what I had wanted instead of saving (supposedly) a little money. I personally think they were trying to get rid of these models because they are awful and I have had so many problems doing a job I already dont but this set makes it worse. The washer is constantly off balance I think because you have to be so strict in how you lay in the laundry to the washer! Now the dryer takes even longer to dry my clothes than my twenty year old set (Maytag) which wasnt that bad. Is there any kind of trade-in I could do model: WTW4900B to get the set I really wanted (the models with glass top on washer and glass door on dryer)? I purchased this in April 19 of 2014. I hate it!

Our Whirlpool refrigerator breaks down after two weeks of purchase. I purchased a Whirlpool fridge for my son and his wife as a house and new baby gift. Just two weeks later, the fridge was not cooling and seemed to not be working. The technician was called, and he confirmed that the fridge was not working. We called the shop where the fridge was purchased from and advised they would not refund or replace the fridge.We are now forced to wait for a replacement part that could take up to 2 months to arrive. And there is no guarantee this problem will not reoccur with a new part, as per the technician. I called Whirlpool and lodged a complaint, but that went on deaf and ignorant ears. I am told to call the service repairer. I am sure there is a law to protect Australian consumers.I paid nearly $1,000 for a fridge that is useless! I would like Whirlpool to contact me, and tell me why they shouldnt be accountable for their product. I would like to return the faulty fridge, accept a refund and buy another fridge. My family are living out of an Esky, and this is a ridiculous way to refrigerate food stuff for adults and children in the heat of northern Australia. Whirlpool, I am waiting for your call.

I have a nice basic fridge, 2 side by side doors on top and a freezer on the bottom. Also has ice and water on the door. It does exactly what it should do, keep my food cold! Works great, lots of room and has adjustable shelves. No weird electronics to break. Had it for 3 years and I love it. Also, its American made which is important to me.

I purchased top load washer and dryer from Lowes last week. When I was washing clothes the first time 12/4/18 (the day Lowes delivered) I washed in quick wash setting, machine was showing me all stages of the wash on the progress lights. It took about one hour for one load. Today 12/11/18 I spoke to your customer service associates Trina regarding the issue with my top load washer wed4815ew1 serial m82572023. I was told a technician is schedule for repair tomorrow. I try to quick wash two loads, washer progress light only went to wash mode only. I had to press start/pause, select drain and spin to remove excess water. I started 8:30 am and finish around 1 pm. I was waiting for the cycle to finish, twice all progress stages light went blank. I have no idea when it will be done. Machine made noise, not spinning, no water in it. The dryer wtw4816fw2 serial c84621285, I dry at energy prefer setting, when the clothes was dry, dryer continue without the buzzing signal to stop. I had to keep watch of the time and turn it off manually so it not energy efficient when I have to monitor when clothes will be dry.

Whirlpool Cabrio Washer - This is a horrible washer. I just read the reviews after having struggled with dirty clothes, smelly clothes, sour clothes and yes, our water bill is way higher using this nasty machine. I will never buy a Whirlpool again. Very VERY disappointed and dissatisfied with this machine. I usually always read reviews before buying anything but the sales guy at Garner Appliance said this was an awesome machine. We bought the matching set. And to read each and every consistently bad review with the same issues. They should replace these pieces of junk for us free. The dryer doesnt fall too far behind.

Whirlpool model N40T91 with FLAME LOCK - first failure was the controller valve only within 9 months of a new installation, replaced sort of free of charge, landlord had to pay ship charges. Days and days without hot water. About 6 months later, pilot failed to stay lit. Landlords maintenance man called Whirlpools Customer Service. They had him jump through hoops and finally told him to press a white reset button on the igniter. Okay, that worked. A few days later, pilot went out again, white button was reset, working again. Recently, and more frequent now, white igniter button keeps popping out, and we keep resetting it and relighting the heater, repeatedly, 4 times in one day.Maintenance man comes and calls Whirlpool Customer Service. They advise him to check this and check that. Everything seems to be in order. They say they will send out a qualified service person to diagnose a potential problem, a charge of $200.00. Maintenance man and landlord say, No thanks. Maintenance man goes to Lowes to buy a different brand model. Guess what? Envirotemp Hot Water Heaters have the same control device as the failing Whirlpool. He reboxed it and took it back and said, No thanks. Ill try to upload the images of the water heaters and controller you should stay away from purchasing. Meanwhile, maintenance man went to Menards and purchased a Richmond model, a well known, and reliable water heater manufacturer.

My Whirlpool refrigerator needed a $400 mechanical repair shortly after the 1 year warranty expired. Its only been 13 months since repair, and the refrigerator is experiencing the same problems again! Whirlpool is plagued by negative reviews across the internet... hundreds of complaints on Yelp.ca forums, and consumeraffairs.com. There also used to be hundreds of negative Google reviews, but mysteriously all of those reviews have disappeared, and you can no longer leave a Google review for Whirlpool Corporation.

IM OLD AND DISABLED WOMAN. Bought a brand new $800 Whirlpool top loader washer and it wont work after not even a month. Called whirlpool and had the worst customer service from Tammy. I have to wait to compose myself to call back cause the washer is junk... F9E1 SENSOR. IM NOT A MAN! Worst customer service. Thought my washer would last longer. Its been 1 hour 45 minutes. Wont turn off. I CANT unplug TAMMY! IF I COULD I WOULD!

Bought this washer/dryer set Jan 2020. No agitator but has nubs in the bottom. Huge washbasin that will have 5” water in the bottom. I watched the was cycle and my Nursing scrubs NEVER went underwater...ever. Yes, we made sure the center was wide open and didn’t cover the center, at all. Filled the basin 1/3 full. My daughter’s sweaters had been rubbed together so aggressively in the basin they were unwearable because the knit was pulled and fuzzy. Looked like they were run over in the street. Soap never rinsed out of the clothes. Two daughters developed skin rashes. After I took my clothes to a commercial washer and rewashed them, no more rashes. My mom called Whirlpool. They tell us use NO MORE than one teaspoon laundry soap. LOL! There isn’t even enough water to get the clothes wet! Try Deep Water cycle... Got 6” of water. Load requires an hour and 15 minutes to wash!! Machine is outrageously loud. Now the dryer... Takes over an hour to dry clothes. Not towels or jeans..just cotton t-shirts, nurse scrubs, socks. Takes two dry cycles. Bottom line? Two and a half hours to get one load of clothes that have soap residue and aren’t clean. Whirlpool is aware. DO NOT BUY these! You will regret it!

I think the whirlpool washer is a very nice machine. I think it does a good job of cleaning but still has the tub odor problem that a lot of front load machines have. As far as reliability it has done pretty well but I did have to replace the tub bellow and it is only 5 years old. It also makes a lot of noise so it is not a quiet machine at all. The steam option on the washer is a nice feature but not sure how much it does to help clean stuff.

We bought this product and had only had it for a couple of weeks when I spilled soup on the open microwave door. My mistake, but I would think that might happen to other people once in a while. The soup leaked around the window gasket of the microwave and streaked the interior of the door. It also ran down into the door of the oven and streaked the interior of that door. No way to clean this up that I know of without taking the door apart. I think these gaskets should not allow liquid they leak into the inside of these doors. Whirlpool says its my problem. They call it a use and care issue. I think its a design issue.

I purchased this Maytag clothes washer in 2007. So far Ive had to purchase and replace the front door 2 times. The current one now needs replacing. The plastic near the hinges disintegrates after about 2 years. This appears to be a manufacturing design defect. I have requested from Whirlpool to send me a replacement door for my washer. The part number is 34001178. The model number is MAH2400AWW. The Serial number is 14060452LE.I have spoke to four different levels of employees at Whirlpool after escalating the service request. Each time they have told me they are unable to send a replacement door to me, stating that the product is out of warranty. I realize that the washer is out of warranty but I believe this problem is a design flaw. The plastic near the top door hinge breaks down and cracks after 2 years of normal use. The last person I spoke with Michael (would not provide me with a last name) said to write to the Whirlpool corporate office with my complaint.

Very unreliable oven. Oven temperature never seems to get to the proper setting. Do not buy any Whirlpool appliance. They do not stand behind their product. A stove should be relatively simple but Whirlpool managed to produce a product that is complicated & unreliable.

I bought a Whirlpool High Efficiency top load washer. It does not get the clothes clean. Dark clothes come out with spots all over them. There is not enough water to rinse out the dirt. It is left on the clothes in spots. I have to take my clothes to the laundry mat to wash them to get them clean. I am 74 years old and have used Whirlpool appliances all my life. I have dt3 rental houses I keep Whirlpool appliances in. But I wont be buying any more. I had to call the repair man one month after I bought it. He had to recalibrate the machine. If all you want to wash or maybe rinse out is a pair of slacks or a shirt, it might be o.k. but not a load of dirty clothes. It is just a JOKE.

I have use Whirlpool washers and dryer for years. I had Washer and dryer that lasted me 20 years, even when I thought they were going out I had purchased another set maybe two years before and they were still running so I left them in the house I sold, I would recommend Whirlpool to my friends and family.

It has been a rude awakening, that Whirlpool is a substandard company. I have gone through 3 refrigerators under the label Kenmore, Whirlpool & 2 1/2 days ago Maytag. I purchased a Maytag 9 years ago and it is still working fine, and even cools a bit too much. Now mentioned labels are under Whirlpool; Since Whirlpool bought out Maytag in 2006, Whirlpool turned Maytag into a sub standard product company. They are spuming refrigerators with defective thermostats. Just think of it, I am one customer that have had the same issue with 3 REFRIGERATORS UNDER 3 LABELS MANUFACTURED THE WHIRLPOOL. I just called Maytag, and when I tried to make sense of the name of either Daren, Karen or Taren, ** hung up on me. I then called Home Depot online major appliances & ended transferring me to WHIRLPOOL!My Maytag refrigerator was delivered 07/25/17, after less than 24 hours, I had to move the settings to 4 from 3 for the refrigerator. She said that if the refrigerator cools enough at 4 then there is nothing wrong! Nothing wrong! To be substandard, in my book its plenty wrong. They have no business sense nor customer service sense. I will buy another refrigerator or appliance from any Whirlpool labels when hell freezes over! For them to accept substandard parts, probably foreign, it is not acceptable in CA nor the USA. Since; since this is a foreign owned company, I pray they will be a company not doing much business in the USA unless the measure up to our standards. Since; going forward we will make American and Buy American!

The refrigerator is not repairable according to 2 different servicemen. The refrigerator just stopped making ice and not cooling all of a sudden. The problem seems to be inside the panel between the refrigerator and freezer portion. Its a side by side. First time I ever bought Whirlpool Appliances. To make things worse my Whirlpool oven does not work either. Even worse, the Microwave pretty much popped and never worked again. A Whirlpool microwave. The only thing still working is the Whirlpool dishwasher but I wonder for how long. Ive talked to Whirlpool and they said I only had a 1 yr warranty and they could not help. I am writing to their corporate office to complain. I have an old Maytag refrigerator that still works and puts out ice in my garage. I went to look at Maytag appliances and just found out that in 2006 Whirlpool took over Maytag. So I will not ever, ever buy another Whirlpool or Maytag again.

In 2010 we had to purchase a new hot water heater. Went to our local Lowes store to see what they offered. We decided to buy a Whirlpool energy smart electric water heater. It was large, 50 gallon. We have a large family and didnt like running out of hot water so we thought this would be great. Worked fine until yesterday when I kept smelling an odor like something melting. Could not figure out where the smell was coming from until this morning I got in the shower and had very little hot water. Went downstairs and seen the water heater was not working. Got the user guide out to see if we could pinpoint what was wrong. It said no power to control board. I checked the breaker box and found no problems. I got a flashlight to look at the control board and discovered it had overheated and melt the top of it. Have been on phone with Whirlpool nonstop with just a recording. The heater has a lifetime warranty so Im trying to get the replacement part for it that will cost me $115 plus shipping. I am really concerned that with this overheating it did not trip the breaker. Grateful it did not start a fire and worried if we repair it will this happen again and possibly not be as fortunate. I have seen on this site of another complaint with the same problem. Shocked there hasnt been a recall issued. Be careful!

Informed that because washer was 1 year out of warranty. It was 2 years old. Parts were not guaranteed. Cost to repair $400.00 including labor. Maytag Store came to my rescue and it only cost $200.00. 2 years later, washer is not filling with water correctly. Have mixed feelings about repairing or replacing. If replacing, how to select a reliable washer. How do you select, if when we purchased this washer it was rated very high. Whirlpool does not help with any issue. They were extremely rude. Felt helpless dealing with them. Need a new washer and have no idea which brand to go with.

The washer is only a couple of years old. It does the job but its not something wonderful or great. The previous one was a Kenmore but it was built by Whirlpool. It works. Thats all I can say about it.

The dryer lint screen is located at the door base. This is placed incorrectly, in that if you have any lint on screen it attaches to wet clothes. The screen should be located at top of dryer for a less messy clean up process and away from your clothing.

I bought my house brand new with all new Whirlpool Gold Series appliances. About a year and a half from purchase date, I started having issues with my fridge, then my dryer, then my washer, then my fridge again and that lasted about 5 months, then my microwave and my dishwasher. My microwave stopped working in January. It’s now April and I still do not have a new one. It keeps getting lost or shipped to the wrong address or something. Every time I call, the representatives don’t know how to look it up. I wind up on hold for at least 30 minutes, and I get transferred to at least 3 different people. I hope my last appliance doesnt break because I’m over Whirlpool, and I will never buy another appliance from them again.

I bought the #1 rated Consumer Reports recommended Whirlpool Gold fridge 15 months ago (how convenient their warranty stops at 12 months). The control board has already gone out, lots of ruined food and ruined perception that Whirlpool made good products. I will avoid buying anything they make again. When repairman was taking it apart, I saw Made in China stickers.

WRF989SDAM00 - We spent about $1800 on a Whirlpool French Door refrigerator and at 1.5 years we had to replace the compressor for $700+. Apparently Whirlpool will only warranty for 1 year. The repairman told me the compressor he was putting in is exactly the same model as the bad one he took out so I guess I am not surprised that it only has a 1.5 year working range. We are now 1.5 years into the new compressor and sure enough it is dying again. Now it sounds like a jet plane taking off. By the time I replace it again I could have bought a new refrigerator. I am trying to figure out if this refrigerator is on recall because I cant keep replacing the compressor every 1.5 year. Never again will I purchase a Whirlpool product. I think they know the lifespan of that compressor and that is why the warranty falls just short of it!!

I have a Whirlpool Washer Duet 4.3 cu.ft. On 24/3/2011. It has lasted only 5 months. Now, the spinner makes a loud noise. On 29/9/2011, Whirlpool sent a service man out and he replaced the bearings. But the washer is no longer the same and it is still loud. I will not buy Whirlpool again.

My new Whirlpool Stove, has two grill like tops, heavy duty and awesome looking. It has a special burner to keep food warm, a stainless steel front and bottom drawer for broiler storage. Broiler is also on top in oven, broiler flame.

Whirlpool Gold Series Dishwasher Model # WDT710PAYM6 - Purchased this dishwasher in July, 2014. Last week the dishwasher powered off mid cycle. Could not power back up. Tried a few suggestions found online to reset which did not work. I had both a plumber and an electrician look at it. All water lines were fine and power coming in and out of dishwasher and control panel was checked and all looked okay to electrician, but could not get the machine to power up. No longer under warranty. Very dissatisfied there is no recourse.

I bought this Whirlpool Cabrio washer three and 1/2 years ago and the assembly which is basically the transmission and the assembly which is the agitator is out! Needs replaced! This is complete crap! The new parts will costs over $500 bucks plus labor! Ridiculous! My last washer which was a Maytag lasted me 20 years! What a piece of junk! Now I have to. It a new washer! No thanks to you Whirlpool! I will never buy another Whirlpool appliance again! Neither will my family or friends!

Purchased a Whirlpool dishwasher less than 2 years ago, began noticing a mildew buildup inside. Cleaned it, and bought dishwasher cleaner products, but the problem continued. Realized the dishwasher heater was not working. The dishwasher was staying wet, therefore causing mold. Called appliance repair, and spent 3/4 of the price of the 2 year old dishwasher to repair it. The control box malfunctioned. I was told by the repairman that that was unusual. At the suggestion of the repairman called Whirlpool. I was told since it was beyond the 1 year warranty they will comp us nothing. As a consumer I have no other recourse but to warn others, and to never buy a Whirlpool product again!

We have the Cabrio model and are thoroughly pleased with the performance. My only issue is the amount of sounds during the spin cycle. Otherwise, the machine is quiet. I like having the automatic dispensers for soap, bleach and fabric softener. Not having the classic tub makes loading a little different as the clothes need to be distributed around the side of the tub and avoid the center.

This Whirlpool Cabrio washing machine just does not do the job. It smells inside and does not get clothes clean, just normal everyday laundry. I usually have to put them through twice. It is supposed to be a water save, but I dont think it uses enough. I use minimal he detergent, yet you can see detergent residue on the clothes after they are washed, I think because there is not enough water running through to rinse clothes very well.

Whirlpool’s customer service is one of the worst I have encountered. They consider a 6-7 year old $1500.00 range to be old! I said to her, “Wow, if the population was to throw their Whirlpool appliances into the landfills after 7 years, this would be quite a horrendous situation.” I think its disgusting for a company to build appliances with a shelf life of 6-7 years and with only a 1-year warranty! What a horrible brand! I will never buy another Whirlpool brand product ever again. You spend $1500.00 on a range oven and then around 5 to 7 years the control board blows out and costs another $500.00 to replace plus a service agents fee to remove and install.I asked the Whirlpool agent if I could get the control board discounted and she refused and said, “I am sorry, we are unable to help you.” Pathetic! Their cost on these boards is around $120.00 or so. I was told by an appliance service rep they could discount that $500.00 board even half and still make a decent profit. Do not ever buy Whirlpool. Go with other brands instead. Their customer service policies are horrible. Your hard-earned money will be buying an appliance with a 6 to 7-year shelf life before major repairs.

Whirlpool Gold refrigerator WRF989SDAH00. I purchased this French door refrigerator based on past experiences with Whirlpool and sad to say this is not the same quality product I have know Whirlpool for. After the warranty ran out, it died. The first service company I called identified the problem as a known (to Whirlpool) design flaw. They would not touch it and referred me to contact Whirlpool. I did and the company referred me to Dinos Appliance Factory Service (in Phoenix AZ). They came out and confirmed it was a design flaw. They replaced the evaporator and compressor and it lasted about 6 weeks.

I purchased a Whirlpool dishwasher on March 13, 2007, along with a 3-year extended warranty. Well on Nov. 15, 2011, I had a part in the control panel go out, so they replaced it and they charged me $129.00 for labor and $29.18 for the part. My dishwasher is doing the same thing. It doesnt finish the cycle and I have to restart it, so I called the repairman A&E. They said the part is only guaranteed for 90 days. The part only lasted six months! Its the same part and the same problem. It should be considered a defective part. No matter how many you have replaced the part, it is going to need to be replaced and at $160.00, I cant afford it. They should have to pay for defective parts. Also on this model GU2600XTPSI on the panel buttons, the start button was made with this puffy plastic that has pulled apart and now it looks terrible! None of the other buttons were made this way. What a crappy workmanship, they should be embarrassed. This dishwasher was not cheap; it cost $650.00 plus $50.00 for the warranty. 4 years is too short of a time to have to replace any home appliance. There are appliance out there that are three times as old as mine and they are still working. I guess in the last 10 to 15 years, big companies dont care about their products or the people who buy them, just about their profits! I will never buy or recommend Whirlpool products.

I have purchased a Whirlpool refrigerator and it has passed only 1.5 years and I have repaired it twice. The cost of repairing is also very high. Service charge is very high so I called a local party to solve the issue. They checked and found that a capacitor and a compressor relay is not working. They replaced the two and debited a cost of Rs.1500.

We bought all new appliances Stove, Frig., Microwave, and Washing machine. The washing machine does not get the clothes clean. Most of the time it either does not put enough water in to get the clothes wet or it will not spin. We had it less than six months and had to call for a repairman and to this day it is not any better. The Frig. we bought is noisy and makes a high pitch sound that sounds like a motorcycle taking off. We had everyone over at thanksgiving only to find out the ice maker had stopped working. The microwave does not heat very well at all and at times if you open the door before it has stopped it continues to run. Everything was purchased at the same time from Lowes about a year ago. I will never purchase another whirlpool appliance.

I purchased new and installed my heater in 2003. SN: 0253109845, MN: EE3J50RD0454. I started removing and replacing or cleaning heating elements in 2011: pretty good service. In 2015 I noticed black and brown water coming from the hot water taps. I opened it again, cleaned it, and realized anode replacement was required. That is when trouble started.I tried everything usual including 4 foot cheater bar, heating the coupling, impact wrench, tapping with a hammer, etc. Finally found a 700 ft-lb. pneumatic impact wrench on sale at Harbor Freight. After serious wear and tear on my air compressor and about 1-1/2 hours of work with the impact wrench, I got it out. The threads were messed up some, but I did not look close. I had to put the 1-1/4 inch head back in to return it to service while I found and ordered an anode. Could not get one from Whirlpool and could not buy one in Lowes where I bought the heater.The surprise was when I cleaned the threads to put the head back in, I had to use almost as much time and torque to get it to stop leaking as I did when I took it out. Then, when I did try to install the new anode, it required to same effort. Conclusion, There was some kind of imperfection with the threads in the coupling that messed up the threads on the initial installation of the anode, which made it nearly impossible to remove. Whirlpools quality control stinks. The next one will NOT be Whirlpool.

I bought a portable dishwasher on 6/29/15. It didnt clean well, didnt drain properly. (I followed guidelines from the USER INFORMATION and used rinse). I called a plumber to clean out my pipes. My dishes were still dirty. I purchased an entire soft water system from Culligan. My dishes were still dirty. I called Whirlpool and Pacific Sales where I bought the machine, and got no assistance. On 10/2014 I spent $263.50 to repair and replace parts so the machine would drain. Sometime in January of 2015 it stopped draining again. I just got off the phone with Whirlpool who will not take any responsibility for this lemon. You offered me a policy to purchase for over $200!!! You want me to spend MORE money on a machine that never worked right???? How is that help? How is that standing behind your product? Then there was some lame offer to pay for parts, ONLY if I used your extremely expensive repair people and pay for labor, and $139 just to show up at my door. I asked who I can write to or talk to about this and was told by Sherri that there was no one to talk to but her. Really? Give me a reason to ever consider a Whirlpool product and to not slam Whirlpool whenever someones considering it.

My house was built 20 years ago, with all Whirlpool appliances; built-in microwave over the electric oven, gas cooktop, and under counter dishwasher. The oven just gave out. Everything else works fine! Let me repeat that. I have a 20 yr old Whirlpool microwave that works just fine! Well, since the oven broke, we thought, maybe its time to update all the appliances. We went to the large appliance store from which our original ones came, and were told that all microwaves are now made in China by Sharp, and are crap!! Wed be lucky to get 3 years out of one. My jaw hit the ground. I couldnt believe the appliance salesman was telling us this! In fact, the appliance repairman that diagnosed my oven to be unrepairable ($100 trip charge, thank you very much) didnt have much good to say about the newer refrigerators... They contain much less Freon and dont seem to hold up as well... So, I guess Ill just keep my old appliances going as long as possible! How can appliance manufacturers stay in business!

Never ever go for Whirlpool. It has the worst customer service. We brought an oven but accidentally we broke the inner oven plate. We called up the customer care person on 18002081800 and tried asking him the dimensions of the plate pr at least how we could reorder it. He never listened to us. He just got our details. Said that technician will come at 11am tomorrow and disconnected the call when we were trying to explain what our query is all about. Is that all the respect a customer deserves!? Is that how whirlpool trains their service people!? He doesnt even have the basic courtesy to listen to the customer, I wonder how was he even recruited as a customer care person. If you want at least your basic respect, please DONT BUY WHIRLPOOL.

We bought all Whirlpool Gold Appliances when we re-did our kitchen 5 years ago -- fridge, d. washer, oven, glass top stove, and microwave. Recently I noticed a pool of water in front of the fridge. Turns out there is a sticky grommet problem that prevents moisture from draining into a pan on the inside back bottom of the fridge. Whirlpool will send you a replacement part that is totally different than the original poor design (a long hose affair) BUT wont pay for the labor to put it in unless the unit is less than 2 years old.I watched a video showing how to do it, but it looks pretty tricky and involved plus risky because you can break the drain pan in the process. Spoke with a Whirlpool rep and a supervisor -- both admitted to a quality problem but got nowhere on the labor. Theyre sending the part, and the supervisors supervisor is supposed to give me a call, so well see if they eventually do the right thing and cover the labor. I mean cmon... the parts obvious a bad design, or they wouldnt be sending a totally redesigned part! Covering the labor only if its two years old or less? Even the Whirlpool techs online are saying the problem happens after about 4 years! The grommet gets sticky and wont drain due to heat from the compressor, and that takes time to happen. Ill update this when I hear back from Whirlpool.

Purchased Whirlpool free standing smooth top range at Sears Outlet (scratch & dent) in Columbus, OH on December 8, 2012 for a rental property. On May 18, 2014, tenant said she turned the oven on to preheat and turned on one of the front burners. She said she was at the sink preparing food and heard a loud noise; turned around and there were flames coming from the top of the stove. This didnt sound logical so I called fire department and spoke with one of the firemen. He said there was no evidence of anything in the oven or on top of the stove. Tenant said only thing she noticed is that there was a clicking noise coming from the stove a few days prior. After reading all of these complaints, I dont think I will buy another smooth top Whirlpool electric range. Luckily no one was hurt.

Whirlpool has been an absolute nightmare from day 1. We bought a brand new 50-gallon water heater from Lowes. It did not work. We went back to Lowes and were told to contact whirlpool. We contacted Whirlpool and were told to conduct a number of test and all test passed, so they said we needed a plumber to come look at it. Remind you that this water heater is brand new and has not worked since day 1. They said the plumber would cost $130 and they would pay for parts. Why am I having to pay when my water heater has never worked. Paid the money. Had them come. They replaced a part, did not work, replaced another and it did not work, so the plumber requested a new water heater. Whirlpool refused. What is the point of paying and they are not going to fix it.Whirlpool insisted it was our ventilation even though all test proved that was not the problem. So out of pocket again to fix the ventilation and it did not work. After 2 months of no hot water with a two-year old at home we had someone we know come look at it and fixed the main pipe. Whirlpool took my money and didnt fix my problem. HORRIBLE SERVICE.

When the fridge is running and there is a power loss of about a second or so, the fridge shuts down and will not restart (even after hours). I have to unplug it for a minute or so then plug it back in; it runs fine until the next very short power failure. When we are out of town for a few days and that happens, we come home to a fridge of ruined food and a mess. I have contacted Whirlpool (2 times) and they were no help at all. It seems to me a software change could solve the problem, but they are unwilling to listen.

I love my washer and dryer. The only problem I had over the past five years since I bought them was when the motherboard went out on the dryer. Luckily I had insurance, so was able to have it replaced. The features on the machines and their ability to clean really well have made my life much easier when it comes to doing laundry!

French door style leaking water on the floor. Is Whirlpool covering the repair?

This dishwasher does not clean the dishes. Having said that most of the dishes are too oversized for the small capacity. Perhaps the fact that this is such an old dishwasher. I’m not sure but none of the dishes get washed. About the only thing that works is the dryer heater. Sorry to say, I’m not happy with this dishwasher and wouldn’t recommend it to anyone.

I have on more than one occasion and with small or normal loads had the washer stop and will not drain. My landlord says he bought the washer 2 years ago and it is my fault the washer wont drain. I read the instructions and can manually drain it but I shouldnt have to do this every time I wash. This has happened 5 times now and I am considering moving because of it since my landlord wont call a repairman to get it fixed.

I am so disappointed, angry and tired! Unfortunately, I listened to the salesperson regarding this feature and bought it hook, line and sinker! The Aqualift self clean system is a joke! It only cleans the bottom of the oven and that is after you mop up the water left in the bottom and scrub it. No amount of scrubbing even touches the sides, back or window, even after using the Aqualift feature 3 times! I spent hundreds of dollars only to be down on my hands and knees scrubbing to no avail. I have not seen 1 good review regarding this system. Shame on me for believing a salesperson and shame on me for not researching first. I will not make this mistake again!

We purchased our oven on 12/06/15. I have called and complained about the AquaLift oven on more than one occasion. This technology does not work. I would have thought that there would have FINALLY been a recall on this oven. I am a senior who thought this stove would last me for the rest of my life. I have to stand on my head to try to clean it. NEVER, NEVER, NEVER would I have purchased this if I had read any of the reviews. Buyer beware!!!

I bought what I thought was a great washing machine. It is a top loading Cabrio from Whirlpool. The machine leaves white residue on all my dark clothing. It is a disaster. I am following washing instructions exactly, using HE detergent, loading the right amount, I even tried using PODS. I tried different temperature water, different cycles of washing and spinning and the same thing happens. I had an old Maytag that broke that cleaned beautifully. This thing is a piece of garbage and I would love to send it back if they would let me. DO NOT BUY IT. I AM BEGGING YOU, YOU WILL BE VERY UPSET.

Purchasing this refrigerator Model Number WRS571CIDMOO in September 2015 and now only being May 2017 the ice maker has stopped working. When I contacted Whirlpool USA they offered a warranty plan for $454.00 for one year when I purchased the refrigerator for $989.00. I told the representative, Why would I pay that much money for one year of service when I purchased the appliance for half of what the service fee? I now will no longer purchase anything from Whirlpool when other brands last much longer!

I have owned Craftmaster 30-gallon hot water heater and the only things reliable about it is trouble and aggravation. I purchased this in 2004. I have had to replace the controls, valves, wires, etc. three times in 10 years. And Im now looking at doing it a fourth time. The design of these parts are utter crap! Cheap plastic! After replacing these parts, this hot water heater works great for a few years, then invariably starts acting up. The pilot light goes out when the heater is supposed to kick on instead. Getting the pilot light lit again, is an exercise in futility! The red reset button once released, immediately extinguishes the ignition flame. Supposedly, after holding it down for 1-2 minutes allowing gas to build up, it should light the coils... and if it doesnt, youre supposed to wait 10 minutes to try relighting again. You can repeat this process for 12 hours, and if you finally do get this temperamental piece of junk to light, youre lucky. Customer Service has been useless in assistance. All they want to do is send you e-mail, and get you off the phone. Not to mention, Ive been told by many a rep that the hot water heater extinguishes itself, if water is overheated, and that it must be my fault for setting the temp too hot. Baloney... Ive been told that the underside vent must be cleaned every few months, so that air flow is accurate. Makes no difference one way or the other. And recently, Ive been told by a rep, that my 40-yr-old house likely doesnt vent exhaust out through the roof properly. This product is inferior and unpredictable. Its great when it works, and the pilot light stays lit. God forbid it ever goes out though! It is next to impossible to relight. I have spent more money on service technicians attempting to repair/replace parts, than it would have cost to simply by a new hot water heater. I miss the old days, when it was easy to light a hot water heater: Strike a match, turn the gas on, and instant hot water. No muss, no fuss. Having owned many properties w/ hot water heaters over the years, I have never encountered such repeat problems, as with this product. Its simply not reliable, and not worth the $$$. Never again, will I buy a Craftmaster Product. And I had no clue that there was a Class Action Suit filed, and a settlement involved in these faulty units. Whirlpool/Craftmaster should have notified everyone, who purchased one of their units. Now Im stuck w/ a constantly broken unit, and zero recourse. I will never buy anything Whirlpool/Craftmaster again, as a result.

I thank the folks at Whirlpool for building a washer (Cabrio tub bearing failure) that lasted 22 days just shy of four years, better than the Whirlpool Duet that lasted 14 months, tub bearing failure also. Now I have high confidence that Whirlpool pre-engineers failure into every washer they build.

Bought the washer from HH Gregg for over $560 12/2012. Turned on power 4/2014 and just heard clicking noises then nothing. Had to get technician. Paid for $75 service charge and waiting for cost of labor and part for the lid lock/latch assembly. I see a lot of complaints with this new machine. I bought a new one BECAUSE I did not want any problems with repairs. Whirlpool is ripping off the consumer passing out this piece of discombobulated metal, wires and electronics. An appliance like this should last AT LEAST 7 years without a problem. I wish there was a class action lawsuit and will be waiting to the day it surely comes.

Purchased a Whirlpool Cabrio washing machine from Sears in August 2010. Last week, while my wife was washing clothes, we smelled smoke and the washing machine stopped working in mid cycle. Called Sears repair and came out Saturday 10/10/2015 to inspect the machine. When the repairman checked the codes he determined there was a problem with the motor. When he lifted the machine up the capacitor fell out in 2 pieces. It had blown apart and the motor had burned up. The estimated repair bill was $480.00. Needless to say we did not repair the machine. We will never buy another Whirlpool product or any other product that they manufacture under a different name.

Owner of 20 apartments, 16 of them have electric water heaters and 4 have natural gas units. Have replaced over the years all 20 water heaters. 19 of them were replaced with Whirlpool units bought at our local Lowes. It is my opinion that they are very unreliable. The tanks rust out in NO time. The electric units last just a little better than the gas units but still terrible. Of the 4 gas units so far I have had to replace 3 of them and the longest one lasted 6 years and 7 months!! One of them was just over 6 years and the other was 9 days away from warranty expiring. They replaced that one. If you have no other choice make sure to buy extended warranty if available. They just dont last!!

Had washer since 2016. Have NEVER washed a load where there was not a problem from washer dancing to having clothes come out without water ever touching them. Would NEVER recommend Whirlpool! Tried to contact Whirlpool website to register a rating & even their website is defective - could not get through after several attempts.

The dishwasher performs well but it is a little loud. The salesperson said that if I had purchased the model with a stainless steel tub, it would not run as loud.

I bought a pair front loading washer & Dryer May this year and took Delivery in June. First problem was with touch controls. I should have Known then it would be trouble, they replaced it then we went home to Fl. - Aug. Returned in Oct - used the machine eight times total and it locked up with our Clothes inside in water. Called for service, was told it would be a week before someone could come, then was told after four days it was the mother Board and it would take at least another week to get our clothes out. Their Service is the worst I ever have dealt with. The whole house - we Bought Whirlpool based on the Maytags we bought for our House in 2004. Never a problem but those Maytags were Maytag - not whirlpool. I would never buy any Whirlpool Appliances again. It is sad because I try to buy American made to support our fellow Brothers and sisters in the work Force but now I will buy made anywhere as long as it works and has reasonable service. Whirlpool is not the same as I Remember from years ago.

Spent the extra money to have a beautiful, slide-in oven. The AquaLift technology just seemed like another plus. After the turkey cooked, just seemed like another oven to clean. The AQUALIFT does not work, except for the bottom of the oven!! A fresh oven cleaner? Only available only. Get this beautiful range, not AQUALIFT TECHNOLOGY. CLEANING with it.

I purchased this Deep Cabrio Washer and Dryer a year ago. We moved into our new house and put in the new washer and dryer. During the first load in the washer, the spin cycle blew the ring right off of the hose and flooded our new laundry room and bedroom in the basement. My husband had to put a clamp on it to secure it. The washer does not wash the clothes, in fact you have to always wash it under Deep Water and wash it twice using twice as much detergent as you normally would. This washer is horrendous. My best friend bought the same one at the same time and she hates it just as much as I do as it does not clean clothes. Whoever designed this washer should be fired from Whirlpool. Im hoping through Nebraska Furniture Mart and Whirlpool I can find a solution.

We purchased 4.0 cu. ft. Cabrio Top Load Washer with 6th Sense Technology MODEL WTW7340XW2 on 11/20/2011. We are a small family of 3 so use of the machine is light. We noticed a strange sound and some leaks a week ago and called in a technician recommended on the Whirlpool website. To our horror he informed us that we need to replace the tub bearing assembly, rotor and stator - to a cost of $1095! This machine is not even 3 years old. Did we buy a lemon? I called Whirlpool. They were simply not interested. The online chat person sent me to the Whirlpool Customer Experience Team where I was told that I should buy an insurance plan to cover the costs of repairs. They then sent me on to the insurance department who want me to pay $338 to buy a repair plan to have the machine fixed. And then referred me to the Manufacturing division when I wanted to know how to escalate the problem - and if you call that number - there is no option to deal with problems - seriously?!? Is this what I should expect when buying the Whirlpool brand?

Both the washer and dryer make terrible screeching noise. The dryer only dries on time drying. The store I bought them from have been here over 7 times too fix them. They still are not fixed. Just a terrible experience with this set from day one, load one.

We purchased a 4.8 Cu FT High Efficiency Front Load Washer in February of 2016. What a nightmare. Just a few months after having it, we kept getting an E3 error message that would not go away. After 2 weeks of waiting before a tech could come out there replaced a door mechanism said it would be fine. After the next wash same thing, same problem. Could not even open the door to get my laundry out. Again they could not get a tech out for at least 2 weeks so Im stuck with the cost of getting my laundry done elsewhere. This time it was the motherboard. Had to wait a week for that to be shipped out. This was all completed in June 2016. We are now the beginning of September and same problem. Again we are told at least 1-2 weeks to get a tech out. Seriously Whirlpool, we are your customer. I have a family and we need to wash our clothes. We spent $1200 on this machine only to have to take our laundry to a public laundry mat because your machine keeps breaking down. They will not replace the machine even though this is the 3rd time with the same problem. The customer service is horrible. They are not willing to help in any way to get this fixed much sooner for her or give us a new machine. This one is obviously a lemon! I will never purchase any Whirlpool appliance again and I suggest based on some of the reviews on here no one does. Next appliance I buy I will do more research for sure.

I bought a Whirlpool French door, freezer drawer on bottom at Lowes 2 years ago for $2,600. The refrigerator needed a new motherboard within the first year and now that it is in the 2nd year, service is required again. The repairman ordered the part and came the 2nd time to replace the part upon receipt. Now it needs the 3rd part since it is still not working. I have a herniated disc in my neck and had to remove everything from the refrigerator and freezer to take downstairs to salvage our food. Now I have to go through the same thing again for the 3rd time after the additional part comes. This refrigerator is junk. I asked Lowes for a new replacement but of course was denied. Does anyone know a good lawyer for this type of situation? I never had a problem with an appliance like this.

My elderly mother purchased a Whirlpool Cabrio washing machine in 2013 (Model Number WTW8600YW1). It never filled properly with water. It evolved to a sensor and circuit board issue that Whirlpool never totally remedied. Hence, the machine never worked properly. This 800 dollar purchase on an elderly persons limited budget had to be utilized minimally. Now fast forward in 2015, even with minimal usage and white glove handling, the machine is displaying an F51 error. You guessed it, Whirlpool will not remedy the issue, although it is well-documented to be a widespread complaint hence clearly a product defect. Shame on Whirlpool, their business practices, and what amounts to theft of an elderly womans finite income. I have advised my mother to trash the useless Whirlpool appliance and purchase a Kenmore washing machine, of which I have been the proud owner for 10 years, doing laundry for a family of 5.

I moved down to Florida in March of this year. I have always owned Whirlpool appliances and wouldnt think of buying another brand...... till now. I purchased in March a new washer and dryer set washer model #WTW4800XQ4. The washer is so noisy that I cant watch TV while its running (what a piece of junk). I asked when they installed it if there was something wrong with it and the gentleman from H&H Gregg said no, they all sound like that. I guess if you want quality you have to buy Japanese.... HOW SAD.

I was having trouble with our Whirlpool water heater and thought that wed have to shell out and buy a whole new one. Chris saw my complaint and helped me find the right replacement kit at a minimal cost, as my unit was out of warranty. He even took the extra step and overnighted the parts for us at no extra cost. I was extremely impressed with Chris professionalism and customer support skills.

This Whirlpool side by side 2 door Refrigerator/Freezer stopped working yesterday. It was manufactured in 04/2013, and I purchased it from Lowes on 5/26/2013. My invoice number is **. The last 2 refrigerators I have owned worked for well over 20 years each. Actually, longer, but I moved away from one of them. It is unbelievable to me that after 3 years, and 3 months, this unit has just stopped working. Of course, it is coming at a horrible time. In addition, it is summer time in Southern California, so the heat is high, and the desire for cold drinks and foods is also. It had been working well, until yesterday. Today, I am experiencing the foods become warmer and warmer. I will not be purchasing another Whirlpool Product of any kind.

Whirlpool White Ice gas range with aqualift technology. Whirlpool uses a self-cleaning technology called AquaLift to clean the oven. It does not work. It does not clean the oven no matter how many times you run the cycle. I have contacted Whirlpool 3 times and they did respond. They first suggested buying their oven cleaner. I purchased the oven cleaner and it did not work! They then said that aqualift will only clean the bottom of the oven (it does not). Who buys a brand new oven that does not have a self-cleaning feature? I read reviews online prior to buying this oven and unfortunately for me, there were no bad reviews. However, I just checked again and there are numerous reviews stating that aqualift technology did not work for them either. This oven bakes but it does not clean and Whirlpool will tell you not to use oven cleaners in your gas oven because they will damage the surface of the oven. I currently have a very dirty oven and no effective way to clean it! Do not buy this oven if you want a self-cleaning oven. This oven should be recalled and money refunded. I would never knowingly buy an oven that does not self-clean. This Whirlpool with Aqualift is not effective and the company had to test this before it was marketed. I do not know which brands to recommend at this point as I am stuck with a Whirlpool gas oven that does not self-clean. The oven is only 1.5 years old so I will be stuck with this oven for a few years. Do extensive research before you buy any appliance.

I wish to file a complaint regarding a Whirlpool flattop electric range that we purchased approximately eight years ago. After the first year, a residue began to build up behind the glass on the front of the oven door. Finally, about 18 months ago, I decided to try to unscrew the back of the door in order to clean this since it got increasingly worse year by year. When I unscrewed the door, the side metal bars broke off and the range is to say the least, looked very unappealing . When the oven self cleans it makes the outside of the oven brown and very unappealing.This is a Whirlpool Gold, Super Capacity 465 range. We have been dissatisfied from the beginning. This complaint is not about the retailer, it is about the Whirlpool product. Please help as I am quite dissatisfied with this Whirlpool product at this time.

My girlfriend lives in Europe and bought a Whirlpool stove and countertop burner. She was washing dishes and heard a sound like a crack and she looked around the kitchen to find out where it came from. She looked at her stove top and there was a vertical crack down the center of it. It was turned on, no one was using it but it cracked. She tried to get a replacement glass top and the store told her they were not available. I sent an email to Whirlpool to find another one and never heard back from them. I sent a second email and that was left unanswered. After this I would never buy another stove or stove top made by Whirlpool again. Knowing that KitchenAid was bought out by Whirlpool these comments dont surprise me one bit. Whirlpool is another name for poor quality and no service.

I rent a condo unit and hardly use the microwave. It is nice to have. Never had one over the stove and it came with the unit, so I gave mine away. After living here for 3 years I am now moving to another city 5 hours away. I noticed the other day when I went to melt butter for popcorn, the door crack, which I noticed the second year we lived here, has gotten worse. Not just worse, but the handle looks like one pull and its completely broken. My landlord expects us to pay for this. I am reading and I see that its from the heat from the stove, which is also a Whirlpool product, is to blame, not the user. How is this right, how is this fair?? When we move we will have to buy a new microwave, that will sit once again on my beautiful microwave cabinet and I promise, it WILL NOT be a Whirlpool!!!

I bought a Whirlpool 5-burner gas range with double oven at a cost of $1700. Almost immediately, the finish above the oven started cracking and now is starting to chip off. When I contacted them, they stated cosmetics were only good for 30 days. We had just moved and were getting settled so we didnt use the range much for the first 30 days. I am very unhappy with this product and also unhappy with Sears for their lack of effort.

Please DO NOT purchase an appliance with Whirlpool. I have had my double oven WiFi for 7 months. It has worked great. They did a update on it and I have had an hour glass for 2 1/2 weeks but the crazy part was they sent me a part, had it expedited 2 day shipping on a Friday and I didn’t get till Thursday of the next week. Go figure. So they send a new part and guess what? It’s broken and my oven doesn’t work once again. The other part is they have to wait for the code on the error 3-5 days. One we are going on week 3 with no oven and at this point I call and tell them my husband can run to Lowe’s and take a control panel off a new stove and put it on or better yet something is wrong with this oven. I need another oven because at this point I’m extremely pissed. Please DO NOT buy any products with this company. They SUCK!!!! They should replace it and pay me for all the meals I have had to buy.

Model #RF262LXSQ Serial #RT2031953 - I purchased this appliance from Lowes approximately 6 years ago. Last week, I was heating soup and about 5 minutes after I placed the pot on the stove on medium, I heard a large pop and then several cracking noises. When I entered my kitchen, I found the burner flaming red, and when I tried to remove the pot, it was stuck. I immediately turned the burner off and after a few minutes, when it began to cool, was able to remove the pot. What I found was the glass top had melted and blistered and was cracked from front to the back of the stove. Although Lowes was not able to help me, they suggested that I contact you as they had never heard of this happening before. Not only am I dissatisfied that a stove should last many years past this purchase, I am inconvenienced until another stove can be delivered. I believe this to be a factory malfunction of the stove and request a credit for my purchase.

How I wish I had read this board before purchasing! This is the worst washing machine made. Put your clothes in the sink, add water to cover two thirds, add detergent, slosh around slowly for a few minutes, wring and remove. You have replicated a Cabrio wash! I have complained repeatedly, had a repairman who assured me it was working properly (as designed, too little water, too little agitation). I was a lifetime Whirlpool client.

Ive owned this Whirlpool, bottom freezer refrigerator for two and a half years now. About a year ago I began to notice water on the floor in front of it. I had the ice maker hooked up, which I never used, so I disconnected that. The problem continued. I discovered that the bottom of the freezer compartment would fill with ice and once full the next dose of water would flood the surrounding floor. I have cleared the ice out, on a weekly basis, but have still had the water flow onto my floor. Its a daily thing now as Ive gotten tired of pulling the unit out and removing the ice build-up on a weekly basis. My replacement refrigerator will not likely be a Whirlpool of any model.

Have a Whirlpool side-by-side with water and ice dispenser on the door. It has lasted over 20 years. It has a large ice maker which makes more than enough ice and it has never broken. Since it is older it does not have gallon depth shelves on the door, but I have never missed not having them there is plenty of internal shelf space.

Posted the following review of this oven on the Whirlpool website: How did this get 5 stars with so many complaints? Ive only used this oven once since installed last Sunday. It heated my kitchen up at least 3 degrees. I live in the South so evidently its not meant for southern summers. It does look nice but if Id known the fan blows such hot air out of the bottom, I wouldnt have chosen this one. Afraid if I use the self cleaning cycle, it will burn my hard wood floor. Probably why there are many complaints about uneven cooking and long to preheat since all the heat is blowing out of the bottom. I received an email saying it didnt meet their website guidelines and they wouldnt post it. Interesting?!

Washer Whirlpool Cabrio - Needless to say now, spin rinse not working, dark spots in clothes, sound like a jet leaving the room and earthquake at maximum potential when working, all previous reviews more than summarize my problem with the washer. How can we do to take a class action against Whirlpool for the defective Cabrio wash and dryer they are selling. If anybody knows, please guide me the right way to start it.

I bought it 3yrs ago, and it give us headache, only two weeks used and it stops working. We call their service center and have them check, findings is the motor not working and have to replace, we are asking them to replace it with new washing machine, but they only replace the motor, what we cannot accept is that they replace it with a surplus motor. Only two weeks used and they replace only surplus parts!!! Damn. What a bad experience... (The motor they put is noisy too)! After a year the spring hinge collapse and have to fix it again. And now my washing machine is like a helicopter when spinning, shaking and moving around our laundry area... I dont want to buy Whirlpool anymore.

I have a whirlpool water heater. This is the third or 4th time that the upper sensor failure code has come on. Our water heater turns off all the time and we have to fire it back up. In the past few months, it has started pouring water out from the long tube on the side of it anytime we turn it on for more then 10 minutes. The last time we called a plumber, I was trying to get a quote on a tankless water heater. Ive been so fed up with ours and I thought that would be a better route to go. The plumber explained the negative sides to a tankless water heater and explained that our water heater was a really nice, really expensive and fairly newer model. I told him that I had just gotten it about four years ago. He said he could just fix that one. So after looking at it, he acted as if he didnt know what an upper sensor was and told me it was under warranty and that I should call for the parts. Every time we have called for the parts, they send the same box thing on the front of the heater and every time, it doesnt fix it for long before it says the same thing. And now, like I said, the water heater has now added the problem of pouring water out of it. I need help. I dont know what to do. Im tired of not knowing if Ill have hot water or if the water heater is going to pour out water. Im pregnant and worried that if we cant get this fixed Ill continue to have this problem along with having a baby to take care of. Please help.

We purchased the 36 inch Wide 4 Door Refrigerator with Exterior Drawer about three years ago and it broke down twice in that time frame. Then yesterday the freezer part and ice maker have stopped working AGAIN!! We probably have spent $2000 on repairs. Complete disaster of a fridge!! Do not purchase one!!

Ever since I purchased your washing machine, it has sounded like a diesel truck or cement mixer. You cant hear anything over the noise anywhere in the house.Have had two repairmen out to look at it and they say, Thats normal. I have a friend who has the same machine and it doesnt make noise like this one. I will never buy another Whirlpool product again and hope this blows up before the warranty expires. Also the tub is falling apart. What a piece of ** this machine is. You should be ashamed to put trash like that on the market.

Our experience with the Whirlpool Duet Steam washer is the same. Weve had ours about 2 years and have replaced a sensor and the rubber boot (both in the first year) and now we too have had the bearings go out. Weve called Nebraska Furniture Mart and Whirlpool. No one really cares. Its unbelievable that $1800 is down the drain and its acceptable! What are the steps for a class action lawsuit? How about getting some social media involved to get Whirlpools attention? It worked with Netflix and Bank of America. They had to finally listen to the public. So frustrated!

My husband and I purchased a Gold Series, French Door refrigerator/freezer in 2012. Everything was fine until our icemaker took a dump a few weeks ago. It had to be replaced. Taking time off from work to meet the repairman with that repair was an inconvenience but it was only magnified when we were told he would call us an hour before the repair, which never happened. We were given the usual 4 to 5 hour window in which we could expect a service call, which is the standard these days. But I had to rush home when he called because we never got that courtesy call an hour before. The repair, as frustrating as the situation was, was made and we thought that would be end of that for a while.Things were fine until today when I discovered puddles of water on our wood floor as I was leaving for work. While mopping things up with a paper towel and trying to determine what the problem was, I discovered a frozen puddle of ice on the floor of the freezer when I pulled it out. This situation, obviously, was more urgent than the last one we had a few weeks prior so we were hoping for a bit more than the Well have someone come out on the 20th response I was given. It was only after jumping through hoops like a trained monkey at the circus and raising my voice a few times out of frustration, did we get a call from the actual repairman who said he would be out within a couple of hours.By his own admission, the small rubber seal the repairman replaced somewhere in the refrigerator, was known by the manufacturer to be an inferior part. He told us they are well aware of the problems caused by this inferior seal and that they eventually need to be replaced with one that is of better quality. Apparently, its cheaper for them to use the inferior one, and they choose to disregard the inconvenience, not to mention the potential damage that could be caused to a persons home because of it.We have a great many concerns on a great many levels surrounding this product and the way we were treated as paying, extended warranty consumers. This refrigerator was a major purchase for us. We placed our confidence in a company and a product we thought we could trust; not to mention making the assumption that if we paid good money for an extended warranty, a problem like this most recent one would meet with more of an eager attempt at getting us the help we needed without having to become as insistent and frustrated as we were forced to be.How disappointing to discover that spending over $2,000 on a major purchase like this and then being told we would have to wait 3 to 5 days for a repair. Having to take time off from work, or being told to wait for up to 5 days for any sort of help to replace a small rubber seal, known to be of inferior quality, that was replaced in 10 minutes is absurd. Think twice before spending hard-earned money on this product!! The tragic lesson, however, in all of this is the verbal confirmation by the repairman that just about all manufacturers are the same when it comes to corporations trying to save $$$ and blowing off the inconvenience and expense of their customers.

We owned a Whirlpool Duet washer that went out in late December 2011. We bought another Whirlpool Duet washer on January 8, 2012. On July 31, 2012, it stopped working with the error message F24. In WV, Whirlpool contracts their insurance/warranty through ACE Appliance. We scheduled with ACE the next day. They came out on August 6, 2012. The repairman told me it would be 7-10 days for the part. The part was on back-order, so in reality it took 17 days before they returned. It was repaired on August 23, 2012. Today, September 17, 2012, the washer stopped working again with the same error: F24. Whirlpool will do nothing to replace the washer, even though it is less than a year old and we paid $900 for the washer. This is the second Whirlpool we have owned that has crashed. I have two small children (4 and 2) and I am due with number 3 in 3 weeks. While the washer was broken, I spent nearly $80 at the laundromat for washing only - I carried baskets of wet laundry home to dry. And now I get to repeat the same exact struggle less than a month after it was fixed. When asked, the customer service rep told me that no matter how many times it broke, all they would do is send a repairman. They never ever replace appliances regardless of the problem. I am unbelievably frustrated and I want to tell everyone that I possibly can to stay away from Whirlpool appliances! Do not buy them new! Their manufacturers warranty is a joke!

We bought a Whirlpool Cabrio washing machine a year and a half ago. It started making loud noises over time and finally stopped. Whirlpool did advise us that it was out of warranty but suggested they send a factory repairperson out. They told us depending on the problem they might pay the bill. It turned out that a nut holding the pulley had not been tightened up properly at the factory and had no restraining device, so it simply rattled off over time. Since we dont use the machine that much, the problem went past the 1-year warranty. It cost us two hundred and fourteen dollars for repairs. I could have put the nut back on myself for free. The service guy also said they had multiple similar problems and I should contact Whirlpool and they would probably work with me. No chance. They only kept repeating that it was out of warranty. I even talked with a supervisor who said the same thing. I asked to appeal further and she refused to give me anyone else I could contact. I asked for their legal department information, and she said she did not have that and I would have to get that through my attorney. What a joke. No more Whirlpool for me.

Bought my 5 door refrigerator from Lowes in December 2016. Was delivered in January. Had a dent in the door so another new one was ordered that arrived in late January. From day one the dual ice makers have not made enough ice for our family. I called Lowes to have it checked out thru warranty. The repairman came out and said Its making ice. I cant fix something that is not broke. He suggest I buy a under the counter ice maker. What the heck! I pay over $3000.00 For dual ice makers and still dont have enough ice to supply my family. Cant believe Whirlpool puts out a dual ice maker in a refrigerator and it cant even supply a family of 5. The repairman said a normal family size is 3. I dont know where he came from but to me thats not normal. He was from Tutor Appliance Repair and was very rude until he realized he pissed me off then he blamed it on Whirlpool. The refrigerator is beautiful but Id rather have my old one. It made more ice than this new one does. Will I buy whirlpool again? No I wouldnt. If they cant stand behind their product and what its suppose to do then I dont need it. Bad thing I have to deal with this one for a while until I can purchase a new and better one. If you have this refrigerator dont plan on having guest or family dinners it will not hold up for ice tea. Not to mention after dinner drinks. Model # WRV986FDEM01. SeriAL # K63817128.

Im happy with my 9 year old purchase. They are front loaders and they sit too low for my comfort. The available pedestals cost hundreds of dollars for a pair...that I do not want to spend. I have not had any repairs needed.

Horrible stove. Bought online. Get set up and its worst design ever. Have to lay down on floor to watch broiler. Cant even slide out. The stove top is difficult to clean. The cast iron grates are very heavy and have to move one side at a time. I Cant control low heat. Have to use back burner only. Then Crap builds up on back console. The oven grates are too wide apart, Have To supplement with racks from my other stove oven.

I purchased a front load washer and dryer brand new. The washer is under a 2-year warranty on all parts and labor. Since I have purchased them, the washer has had to be fixed on several occasions. I have had 10 parts replaced and had to be out a washer for a month at one given time. I have had the repair company email me all the parts and services that they have done. All I want is a new washer! I have argued with Georges Appliances on several occasions because I believe they sold me the obviously faulty washer and I dont believe that I should be responsible to have to figure it out for myself. They should be responsible to provide me a new one. They told me that I had to contact Whirlpool in order to receive a new washer. Please contact me asap.