Another load of darks with white soap residue splattered across every item. Despite using a soap pod and setting to so-called Deep Water wash. Whirlpool top load WTW5000 is a terrible machine. As in other reviews, constant soap residue and clothes stretched and tangled into a compressed wad with deep wrinkles as you try and untangle them after the wash. Unable to dilute your soap and faking out the machine to get a bit more water are recurrent themes. Just ridiculous. There should be a class action suit for replacement. The customer service is useless and terrible - actually - there is probably nothing they can say and no answer or fix for this horrible machine.

We bought the Whirlpool Duet set for $1,000 18 months ago. About four months ago, it started shredding our clothes. I would get them out with holes in them, but there was nothing sharp in the washer. Then the grey outside seal started deteriorating and getting tiny balls of rubber all over my clothes, ruining several white shirts. It always smells like mold. I just went to get my clothes out of it to find out it leaked water all over with that disintegrated rubber from the seal. The seal had completely ripped from the top to the bottom drain for no apparent reason. Now we are replacing the below. We JUST paid it off this month. It is crazy, it is already breaking!

Ill never buy Whirlpool appliances again. I purchased all new kitchen appliances less than 3 years ago. The range had electrical issues within the first year, which was extremely scary. Thankfully because of the warranty they took it back, reimbursed me for it and I replaced it with a GE. I absolutely love the GE. The dish in the microwave never stays on its track in the center. Its quite an inconvenience to fix it almost daily. The top rack in the dishwasher constantly breaks, drops down on one side. Random parts from inside the dishwasher constantly come loose and fall off. But the worst of all....my refrigerator has broken down twice in 6 months from the same issue due to no fault of my own. To give some credit, Whirlpool fixed it out of warranty the first time. However the same issue happened 6 months later and they are expecting me to pay for it. The repair company contracted with Whirlpool covers their parts under warranty, however different parts need to be ordered. I had to pay for these parts, a service call and labor. Whirlpool came out with a service pointer on this because they know its a manufacturing defect but are refusing to cover the cost. The representative I spoke to was nasty and inconsiderate but sadly the manager was even worse. DONT buy Whirlpool!!! I recommend GE, youll be much happier. Worst customer service and support.

My ref. stopped working. I troubleshoot it and did not work. I filled out a service request back on February 2nd, 2015. I got an email back from a subcontractor called Active Appliance INC. with a date service on February 6th, 2015, 4 days after my service request, and that is the only available date. The technician arrived while I am not at the house, however I talked to him before he started the work on my refrigerator and asked him kindly if he can call me after founding the issue, and he assured me that he will. No call and when I arrived home I found that he told the attendant that the refrigerator is not working and he has to report to the office. REALLY! We know that! Anyway I called Active Appliance and the customer services rep. told me that she could not answer with the diagnose until she speak with the technician and that will be Monday February 9th, I asked if I could speak with a manager, and her reply was Our managers do not talk to the customers. I had to hang up and call Whirlpool customer services and spoke with a nice gentleman, that he was not happy with Active Appliance INC. services. He placed me on hold and called them and within 3 minute he got back with the news, what was wrong with the refrigerator, electric computer panel burned out and then the fan continue to work with no stop, so it burned as well. He assured me that the services will be done no later than Tuesday February, 10th.While on the phone I got a call from active appliance and this time she wanted to know if I am warranted. I told her that I have Whirlpool on the other line and they assured me that I am. She said that it does not matter and she has to get something in writing. I placed her on hold and talked with Whirlpool and he assured me that he will contact them and email me a confirmation, which he did. By Tuesday February 10th, no call no follow up. I called Active appliance and they stated that it would take up to 14 working days for a part to arrive. I called Whirlpool and spoke with a customer services manager, and she got on the phone and told me that they are going to do their best and get back with me. Today February 16th I got a call to cancel a work service order due to technician calling sick and reschedule for February 25th Wednesday, I told her that they did not call to schedule the service first place, her answer was Never mind, I am calling to cancel anyway. Would you like to take this appointment or NOT? I asked her kindly to reevaluate their service procedures and the way they handle their customer, and I told her that I bought my refrigerator from Whirlpool and they are the company in charge of their product and I do not wish to continue this dialog with Active Appliance!I called Whirlpool and the customer service gentleman was helping me and we got disconnected, however when I called back they were closed for the day, however the customer service has my phone number but I got no phone call!!!! I think this is the worst POOR service I got within the last 20 years!!!!! I hope someone at Whirlpool care about their services and can contact me to handle the issue.

I have owned a Whirlpool Gold Series Refrigerator for one year and 9 months. During that time I have had 7 repair issues. Each of the past ones took at least two weeks to repair. This past repair has to be redone because the new parts are also bad. The part is now on factory backorder. It will be at least two months for this to be repaired. Whirlpool says its too bad, we just have to deal with being without a working refrigerator for months. Do not buy this product!!! The warranty only means that you are forced to wait months for repairs. They will not replace, refund, or even extend the warranty for all this downtime. You have no recourse with the company.

Purchased a Whirlpool Cabrio WTW7340XW2 washer approx 2 years ago. The machine runs so loud on the spin cycle you cant have a phone conversation or hear the TV over it and is leaking grease from the bottom. My mistake to not purchase the extended warranty but you would think a machine would last more than 2 years. I contacted Whirlpool online and by mail and they do not stand behind their product. I did contact a local repair shop and by our phone conversation was told it would be approx 300-350 to fix it and Im not putting that kind of money into a repair. Just want to let consumers know this machine is junk and spend your money on quality appliances, not Whirljunkpool.

I was a salesperson for GE for years and thought that they made the best washer for several reasons, but eventually had to purchase another washer which was a Whirlpool. Have been very pleased with my choice and would purchase a Whirlpool again. Washer is 14 years old.

I purchased a Whirlpool refrigerator less than a year ago and both the door and icemaker have a problem in which PC Richards, the store I purchased it from, has had to service the refrigerator at least 3 times and have not resolved the problem. The door does not close properly and every time I use the icemaker, condensation builds up. Each time a tech person comes to my home, a different reason is given. I need this problem resolved. I dont need to monitor the refrigerator like a sick patient.

Bought brand new, Whirlpool front load washer and dryer, from Corbeil. Got both items home and connected and levelled (yes I took out the shipping bolts). Did my first washing and watched my new washer dance across the floor. Called Corbeil and they told me no refunds. Best they could do was to send out a Tech to check it. Tech came, changed the shock absorbers, a token act because the machine danced as much as it did before. Please for your own well being DO NOT buy this product and DO NOT buy from Corbeil. There are other products on the market that advertise items that dont shake.

I purchased this microwave in September 2010. It was installed in a vacation home, so it has actually been used for less than one year. It has now stopped heating food for the fourth time. The previous problems miraculously fixed themselves after flipping the fuse for a few minutes. I guess I should have been suspicious at that point, but I figured maybe I had overheated something. But this time, the problem has not corrected itself. The Whirlpool representative that I spoke to, while very polite and personable, only scheduled a service call that will cost me $89.95 PLUS parts and labor. I asked her if other people had reported this same problem, since it had happened to me several times. She told me NO. I decided to do some research myself (yes, I know; I should have done this BEFORE I spent $578 on a worthless product) and found that many others have had the same problem, and that this is obviously a defect in the design of this unit. Unfortunately, I purchased the entire Whirlpool package because of a special rebate available at the time. Now, I am wondering if my other appliances will begin to break down in the near future. After reading about the experiences of others, I am calling to cancel the service visit. I will be removing the microwave from my kitchen and purchasing a new one. Whirlpool has lost a customer. I will NEVER purchase a Whirlpool product again.

I have the same lid closure issue expressed by many consumers and whirlpool refuses to acknowledge this as an issue, only recommends purchasing a new lid at $225. Lid design is flawed, metal L bracket connects to plastic housing/trim/side of lid, causing glass to pop out and stress cracks between screws. New models of same washer have redesigned lid, no cross reference part number or dimensions listed to determine if new lid will fit.

I will never touch the premier Whirlpool Brand Again. This is the two door fridge + drawer freezer, model GI7FVCXWY0After about a year, and I think it lasted this long because the ice maker was off during winter (because unless you use it constantly you have a solid block of ice), after a year it stopped making ice and poured water out from the top of the fridge. Expensive extended warranty came and replaced the Ice Maker, which (about a year later) has just started leaking all over the floor (again).This I suspect was a protest against using all of the ice one day. It froze up, which causes the leak, froze solid items that were in the fridge compartment (and spoiled some items).The other design fault is while the right hand door will stay open, the left will not, it closes. But it does not close properly - just enough to make you think it is closed.Dangle beers in a nearby stream, keep your food in the cellar, dig a deep hole in the backyard, learn to eat all your food the day you buy it, but do not buy this fridge!

Purchased a Whirlpool top loading washer. The agitation cycle is unreasonably loud. So loud you can hear it everywhere in my home and cannot have a conversation within about 30 feet of it. When I ran it for the first time I thought it was malfunctioning and when I called Whirlpool I thought they would send a technician to fix the problem but they told me that the sound was perfectly normal for high efficiency washers! My other high efficiency washers were very quiet. The fact that they think this type of noise is not only normal but quite acceptable makes me quite certain to never buy any of their products again. Very disappointed to see what once was a quality company to be so lame.

We purchased a Whirlpool water heater at Lowes for $1100.00. Four years later it isnt working. There are no parts to fix it available at any store in Dallas, TX. We had to call the company. They made us pay the overnight shipping fee for the part. Then the part didnt show up. When we called to find out why isnt the part at my house, they said they found out FedEx doesnt deliver on Saturdays. No one ever called to notify us of this, instead the response was that they would use it as a coaching lesson for not notify the customer. We have now been without hot water in the middle of winter for 5 days. We have no idea when the part will arrive and if it will even fix my defective water heater. We will never buy another Whirlpool product and I strongly encourage anyone who reads this to not buy Whirlpool. They dont stand by their product and have horrible customer service.

It does not clean properly, if the dishes are not almost totally cleaned before putting them in the dishwasher. It has stainless steel inside, but the plastic holders have all had to be replaced. It is a large dishwasher that holds pots and pan. It is plain and has nothing outstanding to look at. Dishwasher are not meant to last any longer than 8 years, I have been told by a repairman. I will never purchase a KitchenAid, made by Whirlpool again!

My Whirlpool refrigerator, a side by side refrigerator, doesnt stay cold. Now it is 60 inside and my ice is melting but temp says it is 40 in freezer. It is only little over a year old and warranty is no longer good. Hard to believe it didnt last any longer. I paid an expensive price for it. Now I have to have a repair man come and fix it.

Ive been thru 2 new French door refrigerators with the icemakers in the door. Ive lost all of my food more than 6 times! There is a design flaw and they are no longer making the large models. I finally figured this out after reading multiple reviews from a lot of people with same/similar experiences. The compressor freezes then the loud noise all while the temp slowly lowers and ruining your food before you know whats happening. To add insult to injury... After ordering my THIRD replacement, their contracted installation company wont communicate with me to let me know when it will be delivered. Ive been without a fridge for 3 months! Calling them takes a full morning with hold times over an hour! I will never buy another product from them. I have a taboo LG French door with an ice maker in the door in my other home and it has been perfect for 7 years. Just be very careful and read reviews from people who have owned one for at least a year.

ECO friendly top load Whirlpool washing machine - I bought this machine September 2013. Now it has a continuous clicking sound. It appears to be the lid locking mechanism and the washing machine will not turn on. It is under warranty and I am finding it hard to get a repair service in my area that is directed to Whirlpool to come and fix it. The only appliance repair in our area states that they will charge for trip and service if they find that is not a defect within the Whirlpool perimeters. I could be charged up to $200 for trip and service which is half of what I paid for. Whirlpool states this is not the case, and I am now having to wait a week to even set up yet another appointment. I have other machines that lasted 7-10 years until they wore out. I am frustrated and what could be a simple fix has turned into a financial nightmare.

I purchased a whirlpool gold series microwave model #WMH76718AS one and a half years ago, paid $500.00 for it. It stopped heating. Everything else works on it so it looks like I paid $500.00 for a digital clock and a fancy bread box! I went online and read complaint after complaint that the same thing happened to other people. It appears that the magnetron is faulty. I called Whirlpool and asked their service rep how she would feel if she bought a microwave and after 1 1/2 years it wasnt working. She told me that it was man made and that I should EXPECT things to go wrong. She did offer to pay for parts... which did surprise me. But I have to pay for a $45.00 service call and all labor that it costs to fix it. I called the number she gave me and got a answering machine.... still waiting for them to call me back. I most likely will just throw this Whirlpool piece of junk in the garbage where it belongs. I dont want to spend hundreds of dollars to repair a lemon. I feel that Whirlpool knows there is a problem with their product... that is why they offer to pay for parts. But why should their mistake cost their customers money on top of all the inconvenience. Whirlpool does not back their products or care about their customers after they get your money. I will Never buy a whirlpool product again and that includes anything from their sister companies Maytag, Kitchenaid, Jenn-air, Amana and there are many more. So before you buy anything make sure you check to see who you are really buying it from!

I have Whirlpool 40 gallon heater 5 years ago. The pilot light went out and I replaced the parts. This has happened three times and I have replaced the entire thermocouple assembly three times. The last time, the parts came straight from Whirlpool. This time, the pilot light will not stay lit. I am on my way to buy another hot water heater for my family because I have had enough.

Whirlpool accubake slide in gas range - After using the auto clean button on the range, the digital panel will not work and the oven door will not open.

Purchased a Whirlpool french door refrigerator at Lowes less than two years ago. Last week the freezer compartment failed, out of the one-year warranty of course. The independent tech who came to service the machine told me of all the refrigerators he services Whirlpools are the closest to total junk and he would never recommend them. Wish I knew him before I bought this soon to be piece of trash. The CEO of Whirlpool, Jeff Fettig, received total compensation valued at $14.4 million in 2010, up about 15% from a year earlier, the appliance maker reported in a securities filing recently. Appears to me that Mr. Fettig is ripping off customers for his own gain, with his boards approval. Shame on all of them -- another example corporate rip offs that are plaguing our nation.

My WTW4900BWO failed after about 2 1/2 years. Out of warranty, but I called Whirlpool Customer Service and was initially delighted that they offered to sell me a repair warranty that would cover the repair of my broken transmission. Was told that through AIG Insurance, I would have a repairman at the house tomorrow to repair the washer. A few hours later, their contracted local repair service called to try to push appointment back a day but I refused since I was told my washer would be repaired tomorrow. They showed up the next day in a old faded van, diagnosed the problem and then told me they would have to get authorization and come back in 3-4 days. A couple of days later I received a voice mail from AIG saying that since the cost of repair was more than the cost of the premium, they were canceling my policy & would refund my money. So a week later I still had a broken machine and no solution other than buying a new one or paying the cost of a new one to repair. Moral of the story: Whirlpool builds unreliable washing machines (and water softeners) and their customer service will promise you a repair that may not happen. Dont buy Whirlpool, but if you feel compelled, you better buy an extended warranty and cross your fingers. That said, we always had purchased GE appliances and never had a problem.

My range is 2 years old. I would never recommend this range. The AquaLift clean is worthless. Can not get the grease splatters off. If I could afford a new one I would get rid of this range. The AquaLift clean feature is only good for small messes on the bottom.

My Brother-In-Law bought a Whirlpool Gas Water Heater from Lowes last year. The Water Heater was still under warranty and would not stay lit. He called Whirlpool and they told him to send them a picture of where the water heater was installed (really? a picture). They told him he could not order the replacement part which was a Thermopile because he had to have a licensed person install it? Really? In your own home? My husband finally got Lowes to order the part because Whirlpools only help was for him to purchase a new water heater and Lowes would give him 10% off a new one. Lowes and Whirlpool have a monopoly on water heaters. Whirlpool is the only brand that Lowes sells. So if you want your warranty to be good on a water heater DO NOT BUY WHIRLPOOL.

I have had no issues with this brand of microwave. I have had built in microwaves before with this same brand and they have performed well. We use the microwave every day for some reason to heat up food or make hot drinks. I feel Whirlpool is a good product and value.

We bought the Cabrio less than 5 years ago. First of all, a high-efficiency washer should not require an extra rinse after each wash, but this one does. I cant see how thats being efficient. The washer, even for a small load, can take up to 54 minutes, and then when you tack on an extra rinse, its well over an hour, so what you may be saving in water, youre spending in electric and wait time. And then, there is still a soap/water scum left on the clothes, which is only evident on the darker clothing. Now, just recently, the washer is stopping, and NOT unlocking after about a minute into the start cycle. I will have to cancel the wash, turn it off and unplug it before I can get it opened. Im sure its something to do with the electric panel, which after reading the reviews, we are not going to fix, and we are headed out to buy the traditional top loader, NOT high efficiency, which I suspect will still be more efficient than the Cabrio.

I purchased a #Whirlpool; 4.3 cu. ft. Mini Refrigerator Stainless Steel BC-127B from @Target. There was a delay putting it into service (6 mos), so the Target store warranty was expired. The unit remained in its factory shipped packaging until put in service, so nothing out of the ordinary there. After barely two weeks of use, the compressor died. I followed all instructions (including waiting 8-10 weeks) from Whirlpool, but still have not received a refund or been given any information beyond we escalated it to our warranty team but havent heard back yet. The unit was a poorly made piece of junk in other respects as well. There are dozens of complaints about precisely this - defective units - on any site. Do not be fooled by the dishonest way that #Targets website lists reviews. Dig deeper.

Bought this Whirlpool washer (WTW5000DW0) to save energy and water consumption. It has been awful from day 1. Clothes come out with detergent (white marks) all over them. Clothes aren’t spun out enough to dry them. It takes FOREVER for a load to finish, I can’t imagine that this is saving me anything on electric. Waste of money. Do not buy this!

I purchased a Whirlpool Washer at Lowes on 02/29/16. After 3 weeks it simply stopped after the last rinse, never drained the water or starting the spin circle. One and a half month later after 5 service calls still no working washer. Whirlpool customer service just adds insult to injury. They refuse to replace to washer or to issue a refund. Apparently they dont care if their customers have to use a laundromat indefinitely after buying one of their washers.

I have had my fridge (model WRX735SDHZ02) for 6 months now and it has never worked properly. All our food was getting frozen so we bought a thermometer to check the temperature inside the fridge and it was showing around 22F. The technician came 4 times and finally said that the fridge couldnt be fixed. He asked me to call Whirlpool since there was nothing else he could do. Every time I have called Whirlpool (6 times already) the wait times have been between 52 minutes to almost 1.5 hours. When I called customer service to tell them the technician said the fridge cant be fixed, Whirlpool said that I had to contact the technician again and schedule another visit. Whirlpool said the technician had to call them from MY home and tell them the fridge cant be fixed. I asked why couldnt the technician just call them now to let them know and why did I have to schedule another visit for that? Whirlpool said it was protocol. Makes absolutely no sense. In a nutshell, its been 6 months and my fridge is still not fixed and Whirlpool is not being helpful. If I could go back I would not buy Whirlpool.

Bought a Whirlpool Fridge WRS321SDHZ00 and it has been services three times in one year. It has been down for at least one month at this point due to all the service. Service History- Oct 15th 2018 - Fridge/ freezer started not cooling (Issues started) Oct,19th 2018 - Failed defrost (Tech Diagnosed) Nov 13th 2018 - Control was replaced, defrost heater replaced (Service performed) April 10th 2018 - Fridge started not cooling again (Issues started) April 15th 2018 - Tech diagnosed failed UI board (Tech Diagnosed) April 17th 2019 - Replaced failed UI for water/freezer dispenser (Service performed) May 23 2019 - Fridge started not cooling again (Issues started) May 23 2019 - Tech came out and diagnosed the issues as defrost thermometer (Tech Diagnosed) (They initially wanted the tech to come out May 28th but I had to explain this was not acceptable as I can not continue to be without a fridge like this) May 23 2019 - Request to have the fridge replaced.May 24th 2019 - Whirlpool called to notify they would replace the fridge.

Fridge: no ice cubes. Water dripping from the door. Base of one door damaged. After 4 WHIRLPOOL repair services visits, ice cubes OK. Dishwasher: 40% of the time, kitchen floor damped with dirty smelly sticky water. Were first told: Its the product; next: Its the way you arrange dishes; next: The filter is not completely clean. And we are waiting on the 4th visit from the Whirlpool service. We have owned at least 7 dishwashers so far, this is just unbelievable! Poor poor poor performance, with dishes covered with dirty film once in a while. And you never know when the dishwasher will decide to misbehave...Stove: White ceramic stove one day broke with a sauce pan cooking on top of it... Microwave and stove and oven: they beep and beep and beep, to tell you you are increasing the heat (one beep every time you touch), to remind you infinitely the food is ready, etc. And there is NO way these contacts can be disconnected. Now imagine oven on plus 2 saucepans cooking on the stove for which you have to increase/decrease temp. plus the dishwasher finishing, all at once, every day. How much beeping it makes after a long day at work.

My dishwasher was purchased on 5/12/12. It is a little over 2 years old. The dishwasher wasnt getting the dishes cleaned. I opened it mid-cycle and part of the heating coil was bright red and there was smoke inside of the dishwasher. Good thing I opened it before it ran through its cycle or it may have caught on fire. Unfortunately, I only have a 1 year warranty. This machine is a piece of crap and could have burned our house down. DO NOT BUY THIS PRODUCT.

Bought a side by side whirlpool refrigerator last year. Door seal has come unglued so the door doesnt close unless press seal back in Every time we open the door. For the expense I would expect the door seal to last longer than a year.

NOT Even a 1 STAR!!! We spent A LOT of money on a Whirlpool Smart wall oven combo. It has only been installed for about 2 hrs. My husband and I have been trying to figure out why all the features on the Whirlpool app aren’t working. Most of our home has smart features and is connected to our phones so it’s not the fact that we aren’t tech savvy. I finally gave up and decided I’ll call customer service line about it tomorrow when they open. It’s Sunday night so every number we call says it’s outside of business hrs. Then excited to turn on the oven for the first time I turn the oven on and the noise that the fan is making is so loud you can’t even talk over it. The oven has been off for 15 min now but the noise continues. 3000.00 for a huge disappointment. Not to mention the thing is HEAVY. So the thought of us having to remove it and replace it with another does NOT make us happy at all. Best Buy or Whirlpool WILL be the ones doing that. For the trouble and money spent that’s the least they can do. Also family is coming into town for the holiday. We made sure to purchase way ahead of time to be sure we had it, installed it and can use it a few times to get the new smell out of it. Very very upset, angry and disappointed. Now it’s been 10 more minutes and the loud broken fan still won’t even turn off. Now we have to shut it off at the breaker. At this point I don’t think we will be even exchanging it for the same product. I knew we should have bought a Samsung!

Whirlpool front loader duet washer WF9400SW01 - I bought this washer brand new in 2007. The rubber ring by the door started to grow mold after 2 years, the washer collects water after wash. Water was dripping down to the drum and sit there. If I forget to check and drain it by turning on in the rinse cycle, it wets the entire floor. And it sounds like a freight train after 4 yrs when it spins. My last washer lasted 20 years and it was a whirlpool top loader. Thought I might get that with this one.. but NOT.

I bought three Whirlpool appliances (fridge, gas dryer and washing machine) from Abt in June 2012, delivered in July 2012. The fridge has not cooled from the moment we plugged it in and because I am out of state from Abt (IL), I have to deal directly with Whirlpool. According to both the Whirlpool customer service rep and her supervisor, if a product is defective from the start, Whirlpools policy is to try and repair it until they determine it to be scrap and only then will they replace/refund. I find this policy appalling since I paid for a good working product, from a company Consumer Reports rates very highly, but was shipped a defective one. Now, I have had two service visits, the second because according to Whirlpool the first technician did not perform the correct service. I have been told not to put anything valuable into my freezer for 5-7 days because most likely I have a coolant leak and the fridge is bad. This is terrible customer service and instead of fixing their error which is the purpose of having customer service, they are quickly building a reputation for a terrible product and terrible service. Good customer service would be replacing the defective fridge as it is clearly their manufacturing issue, taking the item back to their warehouse, repairing it if possible and selling it as reconditioned for a discount. I am noting my suggestion in case any Whirlpool representatives read this website. Another interesting item to note is the gas dryers absorb air from the environment around them so if you do any painting (full room or touch ups), the clothes that come out of the dryer may have a burnt/gas smell for up to 7 days. I am still waiting to hear back from the Whirlpool technician as to my burnt smell problem/resolution, but was told this from a separate service representative so I thought I would pass it on.

I bought a new whirlpool washer 12/15. In May 2016 it stopped spinning fast, clothes are coming out wet, still waiting for it to be repaired. Waited 3 weeks for a part, repairman came out today, it did not fix the problem. Now it doesnt work at all. Service tech said wait another week for more information. Called whirlpool. They offered me a $50 gift card to cover the laundromat. I paid $1200 for this washer. whirlpool doesnt care. I want a replacement. They said the warranty covers repair only, but they cant fix it.

I have recently installed a Whirlpool water heater and was thankfully home when I heard a pop sound and my water heater had exploded inside. The heating element also caught fire. I called customer service and was not satisfied with the response from their customer service team.

Purchased new Whirlpool washer from builder - never worked. Serviced 4 times by Whirlpool - does not wash, does not sense, shakes like crazy. No resolution from Whirlpool - worst customer service experience.

Whirlpool WRF993FIFMOO: Refrigerator Problems: the doors do not close, both ice makers went out, The computer on the filtration will go off. Refrigerator had problems maintaining temperature since 8.12.17. The refrigerator no longer works. This is my second unit since 11.09.16. It came from nfm.com.

Second time in 3 years our freezer/fridge has gone out. Same symptoms as last time, which was a bad motor. Repaired BY WHIRLPOOL. Completely useless. I don’t expect to have to replace a refrigerator every three years. Especially when I paid $$$$ for it to begin with. DO NOT BUY!! We will be switching brands. And as the installed items in our house start to go (yeah, they’ve already had to service an oven installed at the same time 3 years ago too) they too will be replaced with other brands. You’ve lost a lifetime customer! Shame on you Whirlpool.

Ive only had my matching set of Duet Washer and dryer for 14 months when the noise got so bad that we could wash when we were at home. We would start a load and leave. I bought the Repair plus one and Whirlpool and said they would give me $599.00 to replace my machine. I cant buy one for $599.99. They said they replace when I purchased the warranty, but now Im told at 75% of its value because its between 1-5 years old. Now, Ive paid $300.00 for the warranty and will half to spend another $200.00 to replace it. Im frustrated and disgusted with Whirlpool.

Why are the Whirlpool appliances so badly made that they are not fit for normal use? Are they buying substandard parts? Do ConsumerAffairs advocate for more robust, long lasting products, particularly with current sustainability concerns for the world? Having to buy a new motherboard and burners, cups and knobs after a couple of years of normal, careful use, is unacceptable, surely? The motherboard, burners and fitting charge is almost half the cost of a new appliance (gas range). Is this acceptable?

Clothes dont always come out clean. If there is anything more than 2 sheets in the washer, it becomes unbalanced and then goes through a rinse until the water is up to the top! You have to watch any heavy load for this! Today there were 3 sheets in the washer and sure enough it kept rinsing until I physically reached in and rearranged the sheets. Then when it was done and I pulled the sheets out to put in the dryer, they were SOAKING wet! I hate this machine and will NEVER get an HE washer again.

I purchased a Whirlpool catnip washer from Brandsmart in August of 2010. It worked fairly well, but would sometimes need for clothes to be rearranged in order for the spin cycle to complete. In June of 2013, it started to not wring the clothes out completely. It then stopped working. I called a repairman and got an estimate of $550 dollars, but I paid $578 for it.I called Whirlpool and spoke to the supervisor of the consumer concern team. She offered me a fifty percent discount on the parts for the repair. I checked the web to see if anyone else had any problems with this product and found several. I suggest you do your homework before purchasing a Whirlpool washer. I was positive they would do more, since it’s such a prestigious company.

Just wondered if anyone else has had a problem with the paint bubbling up and peeling off their washer and/or dryer. My washer and dryer are in my laundry room off the kitchen with a heat and air vent in the room and I dont understand why my paint is doing this. They are about 5 years old and have always been in this room, never in a garage or basement. My dryer was rusting on the outside about 3 years ago and even though I bought the extended warranty, Whirlpool said it was only cosmetic and they wouldnt do anything about it. I bought them at Lowes and they were good enough to give me a new one to replace it. Both of the machines now have the paint bubbling up and peeling off and there is nothing that can be done. Anybody else have this problem and if so what can be done to repair the paint? This is my 3rd set of Whirlpool washer and dryers over the past 44 years and I will purchase another brand next time.

I have a Whirlpool gas water heater that failed after only three years of operation. My previous water heater in the same spot lasted 18 years. The problem is a defective thermo coupler design that burns out if a filter you cant access isnt cleaned every three months.

I am very disappointed in my purchase of Whirlpool High-Efficiency washer and dryer. It does not clean my clothes! I have white towels in my bathrooms, I have them for years. They have always come out perfectly white with the regular washer I had for years. Not any more! They now come out with yellow spots all over them. Dark clothes come out with a white residue on them that looks like there has been a napkin in the wash. I talked to Sears where I purchased it, they said I might be using too much detergent, so I have tried using less to no avail! I hate my washer!

Model #RF262LXSQ Serial #RT2031953 - I purchased this appliance from Lowes approximately 6 years ago. Last week, I was heating soup and about 5 minutes after I placed the pot on the stove on medium, I heard a large pop and then several cracking noises. When I entered my kitchen, I found the burner flaming red, and when I tried to remove the pot, it was stuck. I immediately turned the burner off and after a few minutes, when it began to cool, was able to remove the pot. What I found was the glass top had melted and blistered and was cracked from front to the back of the stove. Although Lowes was not able to help me, they suggested that I contact you as they had never heard of this happening before. Not only am I dissatisfied that a stove should last many years past this purchase, I am inconvenienced until another stove can be delivered. I believe this to be a factory malfunction of the stove and request a credit for my purchase.

First of all, I want to thank all of you who took the time to write all your comments. You have helped educate me in many ways. For one thing, I had no idea that Whirlpool made such bad appliances, or at least water heaters. I pretty much grew up in a Whirlpool household. But that was a long time ago. Things change. Anyway, I too bought a Whirlpool from Lowes about four years ago. It was the top of the line 50 gallon energy saver, and it has had problems staying lit for the whole time I have owned it. Because I read your comments before contacting Whirlpool (this time), I knew exactly what to expect. And that is what I got at first--someone trying to sell me parts via shipping costs. I said no to that, and a rep called and offered to replace the unit, which is exactly what Whirlpool should have done for all of you. I am writing this out of courtesy for Whirlpool. They did the right thing for me, and I truly do appreciate that. On the other hand, Lowes wants $700 to deliver and install the new unit. I live seven miles from the store. They set my other water, the Whirlpool I purchased from them, up in my garage. It is extremely easy to get to, and it is all up to code. In other words, even though they sold me a defective product and profited from both the sale and the delivery, they now want to do it all over again by charging so much for the set up. They did not even offer to prorate the new install. Of course, I will hire and pay a certified plumber to do the job, but I am very sorry to lose Lowes. I have always enjoyed shopping there. Home Depot is just across the street, and even though I have learned not to purchase a water heater, or any major appliance there either, I will go there from now on. Losing my business might not worry Lowes a whole lot, but two years ago I bought $5,000 worth of fencing from them, and God knows how much over the years. If you and I and all the thousands of other unhappy customers would stop going there, they might feel a bit sorry for doing us all so dirty. Agreed? Thanks again, you guys.

I dont know how anybody could write a good review on this machine. It always requires deep water wash and sometimes two cycles to get clothes clean. On regular cycle, it doesnt get water on all clothes. Oh yes, it does save water... Ive pulled things out with dry areas on them.

I bought a 40 gal. Whirlpool water heater from Lowes. It was just outside the 6-year warranty when the pilot light went out and wont relight. I called Whirlpool. They are about as worthless as box of rocks. They refuse to replace the thermocoupling free of charge or at least no shipping charge, when they know in fact there is a problem. It was because no class action lawsuit was filed. Its too bad for the customers. I wished they would have just said: “lady, please take your business somewhere else.” It would have made things easier. Or, better yet, they should just put a sign on their water heaters in the store stating: “If you have problems with our product, sorry about your luck. ** you and have a nice day.”

I purchased my Whirlpool refrigerator from Best Buy 11/20/19. It has been nothing but a nightmare. It freezes up and defrosts into the refrigerator.! I called Whirlpool about the situation. The company they use to fix my fridge S&S Appliance has not been keeping accurate records. I have all the calls from Best Buy and S&S Appliance. I was told today-all my records didn’t count. Best Buy Geek Squad couldn’t repair so they turned everything over to Whirlpool. So about every week someone comes out and fiddles with it and tell me it is fine. 2 days later the same. I have owned many Whirlpool products and never have I been so disappointed. Their service has been neglecting and I don’t know how anyone would want to buy Whirlpool. They have set me up another service appointment with S&S Appliance. Obviously I have bought a lemon and no one takes any responsibility. Good luck with Whirlpool!!

Whirlpool Gold GC3SHAXVBOO - Two issues in two years. We purchased this refrigerator online through Whirlpool in April 2010. Almost a year later, a circuit board went. This was repaired under warranty. Our refrigerator was making loud cycling noises and we were told this was normal. Now a year later, again we have an issue. This time its the compressor. We called customer service and were told there is nothing they can do. The cost to fix approximately is $700. This is very upsetting to buy a $2000 refrigerator and have two major issues within two years and then not have the company stand by their product. I would wonder how many other people have this model and have these issues as it seems like a lot. Whirlpool customer service is terrible, non-caring and offered no assistance.

Our water heater pilot light has started to randomly shut off leaving us with cold water to shower in on numerous occasions. We hired a local appliance company that we are familiar with to come out and look at it. The tech thought that replacing a part would fix it. It didnt (which I will take up with them). After doing what Whirlpool asked us to do it still is not working. I called them back to warranty the tank and the rep keeps repeating it is a limited warranty so basically I have to pay the service call and labor charges to look at, repair or replace which is going to cost nearly as much as it will to just buy a new one.

Cabrio washer and dryer are not energy saver by any means! Have had the pair for almost 1 year and have spent at least 3 years of washing and drying time with these. What use to take 30 minutes to wash now takes at least 48 or more and the dryer has to be run twice on lots of loads to dry! The other thing is, with no water in the tub it really does not have a soak cycle to get really dirty stuff clean, so you wash things 2 or 3 times! Now I know why I see these washers and dryers like new in the used stores for $200 to $300. Thanks for the junk Whirlpool.

Love my new Whirlpool Refrigerator! Works well and no problems for the last year. Filters are pricey but found some at Lowe’s cheaper. Whirlpool stays in touch frequently emailing information about their products, some useful some not applicable. Would I buy this refrigerator again? Yes, I love the ice maker, it is quite large (enough to fill a small cooler), and the convenience of crushed or cubed ice is nice. Most people complain about the motors are loud yet we have not experienced that.

I have purchased a Whirlpool Washing Machine Mode W/P WM ROY 6212SD(31089) Sl.No.INF 153400517) GRAY/CHR TN 6.5 on 05.12.2015 with two years warranty on complete washing machine. The warranty period over on 04.12.2017. Exactly after over 3 months the machine start giving noise and we had been in touch Whirlpool and registered the complaint during last week of March 2018 and their local service center people visited, charged Rs.500/- service charge and informed that the machine to be taken to their service center to ascertain the complaint. After over a week informed that the machine complaints of Tub Support, Seal, Bearing, Drive etc. and the estimate is Rs.5,900/- including transportation (hardly 6 kms). The machine cost was only Rs.16,900/- then. I am surprised to know that just after 3 months of expiration of warranty the machine went wrong and the cost or repair costs me Rs.5,900/- is very huge. I hope the concerned will examine this.

Greetings: I purchased a Whirlpool refrigerator on July 3, 2014. And the supports for the door to open and closed have grinded and worn out - not allowing the door to close properly, requiring being lifted up, and pushed close as much as possible. Not the quality I expected with the purchase of a Whirlpool product. I want this door repaired or replaced at the expense of Whirlpool. Having paid over $600.00 for the product, I didnt expect no problems like this at all, poor design. The weight of the door is too heavy to support a hinge mount in plastic, its ridiculous. Now cooling is being wasted, runs constantly, and just not the quality I expected nor received.

I purchased a Whirlpool Slide in Range Model WEG750HOHZ on March 23, 2019. After 7 days the oven would start on its own. I contacted Whirlpool Safety Team and they scheduled a service call. The following week the service company came out to tell me the computer that runs the oven needs to be replaced. Yet another week goes by to find out that they are still waiting on parts to come in. I should have demanded a full replacement oven. After spending nearly $2000 on an oven I can’t even use. Will never buy a Whirlpool product again.

Am posting in regards to a brand new dishwasher that I purchased the first part of February 2020 from Menards. The dishwasher I bought is Model # WDT730PAHB and Serial # F94519386. I had the dishwasher 10 days and it stopped working after running only two times. I checked the breaker box and all electrical connections to the machine and it was getting electricity, but would not turn on at all. I called the store to return it and they only have a 7 day return policy. Since then Whirlpool has been contacted and I have had two service calls from Whirlpool. The mother board has been replaced (which I waited two weeks for the part & five hours for a service man) and still it will not come on. Now I am waiting on a wire harness, ordered on March 4th or 5th and still not here. I completely understand wanting to fix a broken machine, however this was a new dishwasher that only worked for 2 washes. I have now been without a dishwasher for almost 2 months, which in light if our current world situation isnt a huge deal, however this is a time when sanitation is very important. I feel like Whirlpool should offer to replace my new machine with a new machine and not something that is refurbished. At this point it is costing more to repair this machine than to just replace it. Every time I call Whirlpool I get the line of we have to repair it. Give me a break. Take care of your customers!!?? #neverbuyawhirpoolproduct

I replaced a 15 -year-old propane water heater with an electric on 02/01/14, due to the high propane prices, $6 a gallon, and because I felt the heater should be replaced. After installing the electric water heater I filled with water purged all the air out, powered it up, went thru diagnostics and heated water to 120. After an hour I turned on the hot water at the kitchen faucet, hot water was there but not for long, water got cold,.I troubleshot the problem back to the anti-scald valve installed 15 years ago when I had a professional install the first tank. By placing my hand on the hot water line coming out of the tank, I found the water was indeed hot before the anti-scald valve, after the valve the water was cold indicating to me the valve was not functioning properly. I went to Lowes bought the parts to bypass and removed the valve, went home and in another hour had the problem solved! I wondered why I had to turn the temp upon the old heater to get hot water! I am very happy with my electric water heater, not only did Lowes have the last one in stock, it was on sale $100 off regular price, it is a digital controller type with water temperature setting on the front. I checked the temp at the water faucet in the kitchen. I had it set to 120, the water temp out was 119.8 on my digital thermometer. Water was too hot so I lowered it to 110, perfect temp for a hot shower. Even if the thing uses more electric than it should I still save because the fact of propane is so high I couldnt see spending $600 for 28 days of propane, versus $400 on a new electric water heater. I would rather pay a higher electric bill than feel I am getting ripped off with the propane dealers! Also there is absolutely no residual heat loss. This is well insulated even comes with pipe insulation!

Mtf18 defective refrigerator - The unit is 2 yrs old and about 6 months prior to 2014 I could not keep ice in the refrigerators ice (freezer) and the appliance compressor ran 24 hrs. a day without recycling or stop. I did not purchase an extended warranty, after all, Maytag the dependable company. The lonely Maytag repairman. Right!! The unit cost $$700. and is now an anchor. You cannot repair the compressor, only replace it...

Washer keeps saying F1 and it wont spin. In the middle of load it will stop and it would say F1... It started just a year when we bought it. Now its two years. Its really broke. Before it would say F1 then I give an hour then try again and it works but now no matter what I do it really wont work... I dont know no one who could help me whats this F1... So sad. Its not cheap washer but its junk.

Whirlpool Cabrio 4.3-cu ft High-Efficiency Top-Load Washer - I wanted to buy American. My Sears front loader (I had for 13 years) died and I couldnt get someone from Sears here to fix it. So I bought this Whirlpool from Lowes 4/20/15. I want to be able to wash sheets, towels, clothing and sometimes a blanket or a sleeping bag. I re-use my washer water for the garden and use no chemicals or fragrance in my washer soap. When I bought this, my washer had died. I was kinda desperate to buy a new washer. I went to Best Buy and Home Depot. There were ads all over Lowes advertising: Same Day Free Delivery + Installation. While there was no one in the Appliance department, I went to track someone down so I could pay and get out of there. I was told that it would take 10 days to get any of the washers I was interested. I didnt have 10 days, so I called my appliance repairman and he came to get the washer and install it. The deal breaker is that this machine vibrates the clothes clean - not water, so the fabrics are trashed and the sheets get all tied up. I had the factory repairman come and he told me you cant do comforters, more than a sheet or towels in this washer because its energy efficient! I should take my towels and sheets to a commercial place!! I called Whirlpool and wanted to exchange for another and they were not at all agreeable. No one else complains. Even after I looked on the internet for reviews on this machine 250 out of 350 had the same complaints as I did. I cant even donate this to a homeless or animal shelter if they dont suggest you wash sheets and towels in it!!! This rule was nowhere in the literature and the info on the top door doesnt say that either! Imagine my dissatisfaction!!! What homeowner doesnt wash towels and sheets???

We own this range and in 6 years its 4 main boards and 3 touch pads were replaced. The electronics suck big time. We have nothing but trouble with this range from day one and out-of-pocket cost for service calls that were recommended by whirlpool. They were absolutely no help. Expensive piece of crap! I will recommend NOT TO BUY ANY WHIRLPOOL PRODUCTS. The electronics suck big time! I kicked the Jenn Air out the door and to the land fill. I bought a new range, but not whirlpool product, with dials only, no electronics!

Whirlpool electric range oven wont turn off. Used the oven 2 or so times per year.... Very unsafe, expecting internal breaker that would shut the thing down. Whirlpool Range/Oven PT3196685 happened on 6-10-2014, was baking cookies with timer on for 9 min. First batch turn out good, 2nd batch on fire before even get to 6 min, the burner is brightly hot and cant shut off from the panel... Saw ERR then COOL indicator... Tried but no respond from panel. The burner element wont turn off and temp keep rising white hot... The only way to shutoff is the house circuit breaker. But soon you turn on the breaker, the oven would turn on by itself and you cant switch it off. Where is the safety breaker on these range/oven when something goes beyond 500 degree..... UNSAFE PRODUCT. Ordered a new Whirlpool Gold 700 series but canceled after discovered others experienced similar situation with the new product. Could have burn down the house and worst when lives involved. WONDER IF ANYTHING WAS DONE TO CORRECT THESE SAFETY ISSUE.

I have many rentals, and for over 39 years have always bought Whirlpool dishwashers for them and my own home. I have noticed over the last 15 years or so they are getting more and more poorly made. First I quit buying the plastic tub ones because they collected mold on the back. Then putting one in a rental, we went through 3 brand new ones that all leaked before we got a good one. Now, I bought the very best for my home 2 years ago, had the pump replaced under warranty due to leaks. Now, the plastic upper rack wheel has snapped off its plastic base. For under 30 dollars you get a replacement kit for it, that is all metal. So why didnt Whirlpool just put in the metal ones and charge a little more. So this will be my last Whirlpool, and all the brands they make. Do your research, many of the name brands you know are all made by Whirlpool.

I purchased a Whirlpool washer in 2005. After the extended warranty expired, our washer broke. The Whirlpool manufacturer did not have parts in stock. It’s on backorder, so what does that tell you? So we have had to wait for over a month for the repair shop to receive parts from Whirlpool’s manufacturer. Service is very slow and the quality of product is very poor. After five weeks and no repair parts, we are going to have to purchase a new washer since we do not have our washing machine repaired yet. I promise to never purchase a Whirlpool product again.

I am extremely dissatisfied with my Whirlpool refrigerator. After less than two years, the entire cooling system has gone out basically rendering it a piece of trash. Unfortunately, Whirlpool is only going to absorb the cost of parts, so I still have to shell out $4500 to have a refrigerator repaired that is nearly new. This is not acceptable. I will never purchase a Whirlpool appliance again.

Its an IKEA double wall oven. Top oven is convection, bottom oven is regular. The cost was half of what a single wall oven was at other stores. It is very simple without a lot of fancy timers and extras. Its great for cooking a very large meal when you need two ovens or have recipes that need different temperatures. I was able to shop entirely online to the store in another city and have the wall oven delivered for minimal charge. I dont mind paying more for better quality, but it seems increasingly hard to find. I purchased my no-name double wall oven from IKEA in 2010 for around $1000. That was almost half the price of a name brand single wall oven. Apparently the oven is made by Whirlpool. Self clean option works well. You cant beat it for putting on a great big meal where items require cooking at different temperatures. Both ovens are full size so you could cook a giant turkey and a ham at same time. Never had a problem with it either.

The only thing cheaply made is the push latch on the dryer. Both are pricey for what you get, I thought, though they were the cheapest Lowes offered. We have had the pair for a little over a year. So far no real problems, though we really do not like the latch door. You have to slam the door to get it to close. To do it over we would probably have shopped a little longer and for the same money got a better deal.

Whirlpool Cabrio Washer WTW7800XW is 13/14 months old (1 or 2 months out of standard warranty). We use it 3 to 4 times a week. The lid hinge developed a crack 2 or 3 months ago. Last week, it failed completely making the washer unusable. Investigations show that a new lid is around $250 plus tax and service call (approx. $500 complete). On contacting Customer Service, they continued to say monotonously out of warranty even though it is obvious to even a layman that this hinge/lid is not fit for the job and the manufacturing material has failed. They kept reeling off all sorts of protocols but would not send any of them as a copy. This is the worst service I have had from any company. The service is despicable and they should be ignored and banned from every consumer list. I appreciate that it is out of warranty, but the runaround I am getting seems to me that they expect their product to fail after the warranty expires and they are not surprised at all by catastrophic failures so soon.

I like the double bottom french drawers but I don’t like that the top door hinge covers are plastic. Also I wish there was more height inside the refrigerator for tall bottles and pots. The wheels are great for moving.

Reading the reviews on this I figured I would chime in. Same problem with the top rack, its unfathomable how cheap this was constructed, since I have had old school dishwashers 15 years old without even close to a similar problem. Bought in 2012/2013 and have had this problem on and off the entire time. Looking at a new one definitely not a Whirlpool!

On Aug. of 2013, purchased A Whirlpool refrigerator with ex warranty to find out the bottom freezer door started to RUST!!!! They said it was not covered????? WHY!!!!

I bought top of the line stainless steel Whirlpool kitchen appliances two years ago. Warranty has expired. Microwave error message showed need to shut door and press start. Door was shut, opened and shut door 20-30 times for microwave to start. Had to buy new Microwave. Now dishwasher now will not drain. Refrigerator ice-maker dispenser is too small and ice keeps getting stuck in dispenser. I am done with Whirlpool.

I purchased this washer brand new just 2 years ago. It started making loud crackling noises approximately 3 mos ago. Yesterday it decided it did not want to spin or drain. Today a repairmen tells me its a wash. The computer screen has gone wacky and the cost to replace that will be well over $400, almost to the penny what I spent 2 years ago. This is not a good product Whirlpool and i trusted you since my previous washer lasted over 15 years. I need a refund and a new washer! Disgusted!

If everyone would submit their complains to Whirlpool, they might do something about this. Submit your complaint to ALL of the followings emails: investor_relations@whirlpool.com media@whirlpool.com whirlpool_customerexperience@whirlpool.com B2Bdevelopment@whirlpool.com. Here is what I wrote to Whirlpool: Model: WTW7800XWO, Serial number: C02670320. I purchased the 4.6 Cu. Ft. Cabrio Platinum Top Load Washer in June 2010. The washer lid has broken 3 times now. Its snapping by the hinges. I have been charged about $300 per lid. I believe the hinges are not durable enough to support the weight of the glass lid. I have read hundreds of reviews regarding the same model and issues, I also have a friend who has the same model and is experiencing the same issues and has had to replace the lid twice now. Im disappointed that Whirlpool has not taken accountability for this and either issue a recall or replace the lid at no charge to the customer. If there has been so many complaints, why hasnt Whirlpool taken action on this? I am requesting that the Whirlpool Headquarters address this issue immediately.When I called customer service to complain about this issue, the rep informed me that they have never heard about this issue before. From all the reviews I have read online, it seems that customer service is telling them the same thing. By not addressing this defect, Whirlpool will lose thousands of customers. This is not the way to retain or have returning customers. This is the first time I have purchased a Whirlpool appliance. I will not be a returning customer if this matter is not resolved.

I have to say I am taking the time to write a review for my Whirlpool Cabrio Washing Machine since Ive never been this dissatisfied with a product. Every time I wash my brand new expensive black dress pants, I have resulting white marks all over! Im so upset! I washed one load three times with no soap at all just to remove the marks present! At this point, I will never buy another Whirlpool product. =(

For years, Whirlpool has had an outstanding reputation for quality, so I cannot understand why a refrigerator I have owned less than three years has to have all the shelves and bins replaced. Not the glass, just the plastic. They actually started breaking the first year. I have literally had to tape my shelves together. These are very expensive and yet they are very low quality and of course are not covered on the warranty.The plastic is not built to withstand the cold and/or weight of food products. They need to get rid of the plastic and replace it with metal. I dont want to replace them with the same low grade products. I own the model ED5JHEXTB00 serial # HRU4010107. Also, the ice maker has been replaced twice. What has happened to Whirlpool

I am in construction and have had to deal with failed motherboards on new Whirlpool fridges that we put in some rental properties. Knowing that, when I went to buy a fridge for my own house, I went to a very reputable appliance company and talked openly about getting a fridge that wasnt going to be a problem. My sales agent and I go back always and he was very open about the problems with the more gadgeted Whirlpools so we picked a low bells and whistles French door fridge to avoid that. It stopped cooling at about the same age as all the rental units did and had a control panel fail. The sales guy and I laughed about how even knowing about the issues I didnt avoid it. Their company came out and fixed it for just short of 300 bucks.Two months later, it stopped cooling again. The service tech came out and this time hit the side of the fridge with his hand and opened a relay getting it to work, at least for another week. The tech told his boss that I must not have shut the freezer causing it to go into defrost mode. The third time it failed, we were out of town and lost all our perishables. We had the same tech come out and replace the board he got to work the last time with a whack to the side of the unit. That board should have been under a parts warranty for 90 days but I may have missed that with the slap repair working for the additional 2 weeks.Im trying to put this behind me but Whirlpool sent me an Extended Warranty Plan opportunity. I can now buy a plan on an almost 3-year old fridge. I am wondering if they are trying to give me the hook up on a bad product or just hoping to prey off my fears and cash in. The company I bought the appliance from has been first rate but their hands are tied by Whirlpool who has virtually no support for their vendors. Before buying a Whirlpool, consider a Sub-Zero. After you figure in the repairs, they arent too far apart in price.

I also have a side-by-side Whirlpool Gold Fridge purchased from Lowes Retail Store, and I paid $1,480.00 for it. It is now 4 years old and I just noticed large cracks on right, inside part of the fridge. I called Whirlpool and got a runaround. Some lame guy said, Sorry, nothing we can do for you.When are people going to stand up for their rights and fight for their bucks? They havent heard the last of me but I will put this on the back of my truck with a nice sign on it for thousands to see. If anyone else has had this problem email me at ** and lets talk. I will never buy any Whirlpool items ever, ever again! Buyers beware! I also hold Lowes Retail Store responsible for this. They should research and stand behind what they sell, they are no better than Whirlpool!

I purchased a washer and dryer from WHirlpool in March of 2019 based on the good word of mouth information I have heard from others. Today I reported to WHirlpool customer service how all my brand new towels were destroyed during the week of 9/8/2019. The towels were purchased on 9/3/2019 and are now unusable due to a defect from the washing machine. I called into the customer service to ask what they can do, they completely refused to cover the cost in any way. Original cost was $448.00.

Our Whirlpool is 8 years old and - knock on wood - it has been very dependable. It has enough settings to take care of the range of our dirty clothes. It is a front loader and I like that type - it gets the clothes clean in cold water.

Have read several reviews on Whirlpool refrigerator. Short and sick. I had my refrigerator less than a month. Broke down, been getting NO satisfaction from Whirlpool whatsoever. I WILL NEVER BUY A WHIRLPOOL APPLIANCES AGAIN. Service is terrible. Months have gone by, and its still sitting in my kitchen broken. They are taking their sweet time fixing it. Garbage. DONT BUY WHIRLPOOL, save yourself the hassles.

I purchased a Whirlpool Cabrio washer in 2007 and had to replace the control panel for $300 each time twice.

I just experienced the same problem with my top load Whirlpool Cabrio WTW7800XWO. It is 3 years old, and I paid $900 for it. The plastic that surrounds the glass top is broken around the hinge. I had to pay $75 for American Home Shield to diagnose this and now I am waiting for them to order the replacement part - the part is around $190 from Sears or 245 from Partselect.com. What a pain. PLUS, the machine is so noisy and starts to vibrate loudly toward the end of the cycle.

I have had Whirlpool appliances for a very long time. However, I am extremely dissatisfied with the purchase of my last Whirlpool washer a couple of years ago. The washer is extremely noisy, to begin with, and I complained to hhgregg about this. They delivered a couple of other machines, all of which were very noisy. The latest problem with this machine has been with the tearing my clothes. My clothing gets caught under the agitator and the items tear. This is a poorly designed washer and I wish I had never purchased it. I was thinking and wrongly so, that the washer would be as good as my previous washers. Well, I was so very wrong.I wish to know what you are going to do for me with this problem which is so very annoying and costly.Marjorie **

Have had this washer for one year. Clothes have never been clean since day one. Dark clothes come out with white marks all over. Having to use an extra rinse cycle or set on bulky items - whats the point of a high efficiency appliance? Still not clean after that anyways. Stains such as chocolate and toothpaste still remain after washing and my husband complains of finding small holes in his clothes. Lid needs to be left open at all times or you get a funky smell. I am using the HE liquid detergent, even tried a cold water product for cold washes. I hate this washer. Wish I had my 20 year old Kenmore still.

I purchased a Whirlpool range from Lowes for $750.00. After 13 months, the digital circuit board went out and cost $580.00 to repair. I thought this was odd since the range was fairly new. The service tech said the boards are a common problem. Two years later, when using the self-cleaning mode, the door was locked and the board was out again. So this must be the issue because that is the same problem that happened the first time. This must be a design flaw! The board cannot handle the heat generated in self-clean mode. Way to go Whirlpool, put the board near the oven door where it is subjected to extreme heat and melts!

This product is not even worth 1 star mark. Like everyone else the Whirlpool Cabrio top loader does not clean clothes well. It leaves streaks of dirt and lint. It does not agitate well at all and does not put enough water to the point where some of the clothes dont even get wet. I had a repair guy that was selected by the warranty company to come fix it and we were told that this is a problem with the machine and there is no fix to it. I am now stuck with a $500.00 machine that doesnt clean clothes. Hopefully Whirlpool will have so many complaints they will at least find a fix to this machine. In the meantime dont waste your money like I did.

IPod the Gold Series from Whirlpool appliances including the French door with the freezer on the bottom the induction still two ovens and glass top the microwave in the dishwasher does it cost me about $8,900 dubstep problem with it is after two-and-a-half years of using it the freezer stopped working and coming to find out that not only mine but three other ones in my account have the same problem. The sealed system for the freezer had a leak in it. I lost the freezer traffic to Whirlpool. First time around they said, No problem well take care of the part. To take care of Labor. I waited a month. Nothing happened. I called them back. They said I needed to do something else so I waited for it to happen. Nothing happened. Now I call back 8 weeks later without a refrigerator my house come to find out they told me theyre not doing nothing.Well four weeks later now Im sitting with the stove which cost me quite a bit of money like $2,000 for the induction stove. Now its burned out the computer components. Control panels are both out. It will cost $800 to repair it. Now well pull. Said they will also pay for parts for that but not for the labor so now Im stuck without a refrigerator and I dont have a stove in my house and theyre saying its okay that these very expensive piece of equipment that I bought and its okay for them to only last 2 years. Never had a Whirlpool last me less than 10. I think theres something wrong with this picture.

Front-loading does not do good job of rinsing. The Whirlpool Duet will not last longer than 2 years. Whirlpool recommends that owners purchase a new washer every 2 years. Whirlpool suggests owners purchase new clothes each week to avoid washing. Any owner would be required to quit their job in order to wash clothes. The Whirlpool Duet front-loader requires 12 hours per load. This means that only 2 loads can be washed in a 24-hour period. Each load requires 10 rinse cycles to remove suds.

I purchased a Duet Dryer less than a year ago and it stopped working. Got the warranty people to send someone to diagnose it. The repair person ordered two parts to fix it (they took the control panel off the order for some reason). They sent a second inept person to try and install the part they did send and it did not work (He was the most condescending person I have ever met but that is another story.). Of course it did not work and they actually have to replace the control panel AND the electrical panel (which as you know was ordered by the original tech, but taken off the order by who knows?). Now they are telling me that the part that they should have ordered 2 weeks ago is on back order until sometime in May. All I am getting from Whirlpool is lip service and they honestly do not care one tiny little bit that I have a dryer under warranty that will not have been working now for close to six weeks. This is unacceptable business practices.For the record I bought the unit at LOWES and they too refuse to stand behind the product. Basically told me tough they have nothing to do with it. I also purchased an $8000 Kitchenaid (Whirlpool) Refrigerator 5 years ago and the control panel went out about 4 years later. They stopped making the part and I have to THROW away an $8000 refrigerator because they dont make the part for it. As evidenced above, Whirlpool products do not stand the test of time and when they do break (even under warranty), they cannot fix them in a timely manner or at all in the case of the refrig (not under warranty). I caution every reader of this diatribe to choose wisely WHERE you purchase your appliances and carefully select a brand other than Whirlpool (and its brand affiliates of Kitchenaid, Jenn-air, Amana and certain Kenmore products).

Im very satisfied with the looks and performance of my Whirlpool dishwasher, it is quiet enough that I put it on to wash before going to bed. It is that quiet. Im not happy about the way it was installed, but that is no fault of the dishwasher or Whirlpool, it works great even though it sits kind of crooked in the cabinet. The dishes are always sparkling clean and dry when it is done washing.

We own a Whirlpool microwave hood combination. The door started cracking where the handle attaches. Ordered a new door and installed in July 2017. 18 months in the door and the handle have both started to crack again. This seems to be a problem with Whirlpool microwaves but they wont stand behind their product. Theyll send someone out to replace it for $$$$ but they wont admit they have a flawed product. One year warranty - no exceptions. Will have to replace the microwave and it wont be Whirlpool!

I bought my refrigerator side by side on April 16th 2010 at Lowes. Not even six months, the liner inside started to get cracked. I called and they send serviceman. He just put a tape to cover the cracks. I called Whirpool corp and they told me its cosmetics issue so our warranty does not cover cosmetic problem for as long it works and cools. I will never purchase Whirpool brands. Lesson learned.