We purchased Whirlpool Cabrio Washer WTW5600 series in October of 2010. I bought the machine from Sears and also bought the extended warranty. Less than 6 months after I had been using it, I noticed that all my husband’s shirts were getting sweat stains under the arms and my hand towels were very smelly after drying with them one time. I called Sears to have someone come out and tell us what the problem was. He said I was using too much detergent so I reduced the amount of what I was using. It did not help the problem so I started using the extra rinse each time I washed, still did not fix the problem. I called them out 3 more times in 2011. One tech told me I was still using too much detergent so I reduced down to 1 tablespoon like he suggested. I stopped using softener in my washer because he said I needed to clean my machine more than one time a month, to clean it every 3 weeks. No solution to the problem still. I have had a tech from Sears and one from Whirlpool (who incidentally was the same man, he was from A&E Appliances). When he came in the door, my husband told him he had been here before and I said 2 times. He lied and said he had not been out before. Are we blind? No. He ran the cycle but sat in his truck while he was running it. None of the techs have ever put a tool on the machine to check if the water level is right. They just stand there and tell us to change the amount of detergent or clean the machine with Clorox more often. I cleaned it 8 days in a row and the clothes still smell and still do not get cleaned. We talked to main man at Whirlpool and said they couldnt do anything because their 1 year warranty had run out. We have been using Whirlpool appliances for over 30 years but I will not ever buy another one. I have probably had 5 Whirlpool washers over the years but never had a problem until we got this Cabrio top loader without an agitator. I would not recommend this washer to my worst enemy, if I had one.

Cabrio is our washer and dryer. Dryer had no issues in the last 7 years. Washer constantly throw UL or unbalanced error and stops. Rearranging clothes only works for another few minutes. First time under warranty, tech came and fixed it. Second time without warranty, I cleared some loose socks between the tub. Third time same problem. YouTube suggested to change the springs on four corners that hold the tub. $25 and problem fixed. Basically, if you are not an informed consumer you are screwed for $$ silly stuff.

In 2008 I bought a Whirlpool range from Lowes. About a year ago I began to notice an electrical smell when I would use the oven. I called the repairman in October and he had to replace wires that had melted. The first time using the oven blew a fuse. Repairman came back replaced everything for free and it has worked fine since October. 2 days ago the fuse blew again. When I flipped the breaker in order to use the cooktop there was an arc flash which blew a hole through the back of the panel on the stove where the cord is hooked to the stove and a hole burned in my wall. After reading Whirlpools fan mail I see that there are severe issues with the quality of Whirlpool products. It is a sad day when the names we have come to trust are more concerned with the bottom dollar than with customer satisfaction with their product.

In July 2012 we purchased a new Whirlpool Gold refrigerator. Last month ice maker went out. We bought it at Best Buy. They sent out a third party repair co. subcontracted under Geek Squad. Response was same as all these threads - just have to replace it. Since Whirlpool does care why dont we all go after place we purchased these refrigerators or the suggestion of a class action suit works for us! This is absurd!

I had a perfectly good Kenmore range, but I didnt like the color. I purchased a Whirlpool 30-inch gas range at Lowes. I had problems immediately! The repairmen were at my house 6 times within the first year. My warranty expired and they wanted me to pay for an extended warranty. I refused to pay any more for this piece of junk! I fought with Whirlpool and demanded they either replace the range or reimburse me the full cost. They finally agreed, after many heated conversations, to replace or reimburse me as long as I promised not to purchase a Whirlpool product again. What kind of company would say that? A company that knows their product is defective and has poor customer service. I opted to take the new range that they promised wouldnt have the same problems. It is having the same issues as the original one. It shuts off in the middle of cooking and it is infuriating to say the least. I can promise Whirlpool I will never purchase a product from them ever again!

We purchased our new home in February of 2012 and found a good deal on a 6 appliance package from a local dealer (not box store). In these four years, had to replace igniter in gas range oven. Weve had 3 repair visits for the fridge, dead ice-maker, temperature imbalance freezing vegetables, meat drawer constantly falling off tracks, door shelf rails fall off and all shelf contents fall to floor. Dishwasher rinse dispenser has never functioned, never empties. Technician claims it is working as designed. Washing machine - 3 separate service calls. We finally decided to buy a different brand last year. Only the dryer and microwave have have performed as expected with no service calls. The package deal saved us about $500 but in just 4 years we have spent over $1000 (including $400 to buy a new washing machine). VERY disappointed in this brand.

Whirlpool Cabrio - I have had the same experience as those others that have written reviews - over $1,600.00 (on sale) - approximately 3 years old and I was just informed by a service repairman that water has leaked from the center of the tub into the motor and it is trashed. I went to the Whirlpool website to chat with a representative and they are sorry but unfortunately, we cannot guarantee there will be no repairs or parts replacements needed as components do deteriorate or fail on occasion due to factors over which we have no control - they went on to say that since the washer is approximately 3 years old there would be no assistance that we would be able to provide toward repairs. I agree that a class action suit should be considered since Whirlpool is taking no responsibility for a machine that costs too much - makes your clothes smell and lasts for such a short time. Highway robbery!! The dryer is no better but at least it is still working (today anyway!).

We purchased a Whirlpool 5 top burner gas range in 2008. The oven stopped working. It would click 2-3 times, heat to 100 degrees then stop. Luckily, the range was still in the 1 year warranty. WP sent a tech out who eventually deemed it non-repairable. WP replaced the range. We were sent a letter offering an extended warranty plan May/June 2012. We took advantage considering our troubles with the first range. In October 2012, we noticed the oven started the same problem (2-3 clicks and would not ignite). In addition, the top burner clicks on its own to the point to having to unplug it. Since then, we have not plugged it back in for we feel it’s not safe! We have been working with WP Extended Service Plan (ESP). The obligor is the Federal Warranty Service Corp. for 2 months, ruining our Thanksgiving and now a few weeks till Christmas, our family is still without a range/oven. The ESP claims the damage is from chewed wiring from rodents. We live near fields that have just been cut; mice are coming into our home. However, when the tech came out, finally, he claims there are no chewed wires and the part he has to fix the oven is not worth putting in and will contact the ESP claims department to deem the range/oven non-repairable. This is the second range/oven - its doing the exact same problem as the first but ESP refuses to help us. The last supervisor would not do anything. We requested his ID# and he hung up on us. I contacted WP directly and waiting to if they can help.

Thermal couple went out and nobody has one. You have to get it from whirlpool. This could be a easy fix with buying a $6.00 thermal couple but the one on mine has left handed threads. I took it to several parts places and they all said you have to buy it from whirlpool so you have to call the 1 800 number and they ask you how soon do you want it, 5 to 6 days to take a shower for $10 shipping, or $20 for 3 to 4 days without a shower or $32 for overnight? This ** should be free if they are the only ones that have it. I never heard of this crap before. The funny thing is they told me I should replace my water heater since the warranty is expired. Dont worry I will buy a new one someday and it will be anything but a whirlpool. I will never buy anything whirlpool again and make sure my family never buys whirlpool.

Ive had this microwave for about a year and a half. Like some others I get the door sign frequently. I open the door and cant turn it on until the light goes on, which can take a minute to two. I have NEVER had problems with any microwave other than this one. I had a problem with the Whirlpool refrigerator too, which was fortunately still under warranty. I bought the fridge, oven and microwave as a deal. Trust me, there is no deal here. I will never buy this brand again. Lesson learned. Given other reviews, I might just buy another brand of microwave. Worth not having the hassle.

Re: wdf7payw6. I purchased this unit last February. It has never washed properly. In the last month 2 separate warranty service reps have been out. The first one told me that I have not been doing a good enough job of prewashing the dishes so the arms were clogged. While cleaning them, he broke the top arm. When he came back to replace the top arm, he added that the dishes were not drying because I didnt use enough jet dry so I would have to dry by hand, and that the arms were clogging because I didnt prewash well enough. I told him to leave and never come back. I called customer service and they sent out a new company.The rep today told me that even on time delay or overnight settings I must run the hot water prior to starting the unit. And that since the water wasnt hot enough; the undissolved detergent was clogging the spray arms. This was confirmed by your phone support person who told me that for best results thats what I had to do. The result I want is for the thing to wash dishes. It doesnt do that. The current rep ordered a heater, motor pump and spray arms. My previous dishwasher operated perfectly (until the pump failed) for the 18 years I have lived in this house plus however long it was here before I moved in. I will never buy a Whirlpool product or anything built by subsidiaries or parent AGAIN.

I have no problem with Conns. My complaint is with Whirlpool for making such a terrible machine with the Cabrio Washer. Its a piece of junk.Fortunately, I bought the extended warranty – which was used many times to replace computer modules and pumps. Now that the warranty is out, once again the machine is doing the same thing. Bad codes, not filling, etc... Some cycles you cant use it at all. The cleaning cycle is never ended (literally). I am debating on having it fixed or just getting another machine.

After a days work Old Grumpy around 7:00 PM drags to sink, fills pan with hot water & soap; starts scrubbing forks, spoons & occasional cereal bowl. I prewash everything placing it in the dishwasher, it takes it a week to reach 3/4 full: use for sanitation.

I bought a Whirlpool Cabrio 1.5 years ago and it has already died. Repairman need to replace the control board which had gone out. $450.00 to replace that piece, but could not guarantee that it would be the only problem. The motor or some other issue may have caused the board. This machine was purchased at Home Depot on sale and at $450.00 to repair would be approximately 70% of the original price. It will be cheaper to buy a new one rather than fix this one. We were not happy with this machine in the first place. It leaves the clothes stained with a white powder that never rinses off. The cycle time is very long, up to an hour to wash a load. The clothes are still very wet once the cycle is finished, which of course increases the drying time. I cannot recommend Whirlpool top loaders after my experience with this machine.

Originally, I loved my machine. At the one year mark, my washing machine began a f51 error code. I looked it up and it had a recall. The entire board had to be replaced. Now, I keep getting a ul code and it will not quit. Also, the inside of the top is rusting out so badly that chunks of rust fall into the washing machine and stain my clothes. I wish Whirlpool would fix these common errors. I see many other people complaining online that the same thing is happening over and over.

I purchased a front loader Whirlpool Cabrio washer/dryer in June of 2011. I was sold an extended warranty which ends June 30 of this year. I have made 4 calls to the Co which warranties the washer because it is making squeaking noises on the spin cycle. I was refused service because the customer service rep didnt “hear” anything. I finally had a local service Co check out the machine and was told the motor needs to be replaced and if under warranty I should demand it be replaced. I called again and still cannot get NSI to come out and see the problem.

I have a Whirlpool Duet Steam Washer that will be two years old in September 2013. It has been making terrible, loud noises during the spin cycle for a few months now. Repair tech told me it was the bearings and very costly. It will cost me over half of the original cost to repair a less than two year old washer. This is my second Duet front loader from Whirlpool. The first one was a drum issue and the rod ended up snapping. Again, very costly so I bought a new one. I should have learned my lesson the first time. I do not agree with extended warranties and it is just an additional money maker for the manufacturer. They should be making the product so people do not have to purchase those. Anyway, back to the washer at hand. I refuse to spend that much on a newer washer and will never purchase a Whirlpool product again. I will let this thing bang for as long as it is going to last. Unfortunately have also just purchased the dryer that matches this washer since I still had the old model Duet Dryer, so kind of stuck with them. Spent an hour and a half yesterday on the phone talking to people at Whirlpool and they really dont care if you have an issue or not no matter how old your machine is. They just want you to have purchased the extended warranty or forget it. There should be a recall and they should be helping these customers who all seem to be having the same issue. Done with them!!

I have had my washing Machines since 2011 and have had continuous problems with the washing machine during spin cycle sounding like a freight train going through my house. Whirlpool has had people to my house 5 times to fix. When warranty was up in 2012, I was told they would continue to cover this particular issue. They came out again in April 2013 and now I am being told, Too bad; if you want fixed then you will need to pay for it.

WRF989SDAM00 - We spent about $1800 on a Whirlpool French Door refrigerator and at 1.5 years we had to replace the compressor for $700+. Apparently Whirlpool will only warranty for 1 year. The repairman told me the compressor he was putting in is exactly the same model as the bad one he took out so I guess I am not surprised that it only has a 1.5 year working range. We are now 1.5 years into the new compressor and sure enough it is dying again. Now it sounds like a jet plane taking off. By the time I replace it again I could have bought a new refrigerator. I am trying to figure out if this refrigerator is on recall because I cant keep replacing the compressor every 1.5 year. Never again will I purchase a Whirlpool product. I think they know the lifespan of that compressor and that is why the warranty falls just short of it!!

I purchased this Whirlpool Cabrio washer three months ago from hhgregg. If I hit the lottery, the first thing Im going to do is take it to the dump and buy a new washer. There is no way to wash a load of towels in this machine. I started a load at 7:35 this morning and it is now 9:53 and Im still dealing with the drain and spin cycles. Over and over, I try to get it to spin out enough water that I can put the towels in the dryer. I should have suspected something when I saw that the washer even had a separate drain and spin cycle. It should have told me something. Its a piece of junk. Never again. Im back to Kenmore.

Despite my claim being submitted within the first 4 months of purchase, Whirlpool would not assist in solving our issue. We purchased all major appliances from Whirlpool, to furnish our new home in August 2021. All appliances were white. The top of our gas range began discolouring immediately following the first use. The inside of the four corners immediately began to ware due to heat. I figured Id have time to put my claim in, and thought to see if it got worse. Once I finally had time to deal with the issue, I contacted them only to find out that we only had 30 days from the date of purchase (of which included 3 months of waiting for the products to arrive) to claim the issue, given that it was considered Cosmetic. Easy fix, since theyd simply have to change the top of the stove, but Whirlpool denied our claim. Do not purchase this product, unless youre looking for a sub-standard product and customer service.

Washing Machine Model WTW4616FW - I purchased this machine at Home Depot after I had to return my Samsung Costco machine that was recalled due to the glass top flying off. I was attracted to it by its simplicity in design and price. I have had it almost a full year and love it. I like that it has the deep water wash for over-sized items and a full-sized agitator. I was shocked that it was actually Made in America. I highly recommend it and I hope they keep making this reliable machine that gets the clothes clean. Awesome machine without the bells and whistles that I dont expect to breakdown. Way to go Whirlpool!

I bought a Whirlpool water heater 5 years ago and after one year I had to replace the thermocouple every 3 months. Each time I call to complain, they would just send me a new thermocouple. I asked them several times to replace the item and they refused and just continued to send me replacement parts and refuse to honor their warranty. The water heater had some type of defect, but they still refuse to replace the item and did admit on the phone they have records of several parts that they sent.

I have had this refrigerator for 23 months. The ice maker has been a continual problem. It overfills and water runs onto my hardwood floor. After four service calls for the ice maker, the defroster heater caught on fire and melted the interior wall of the freezer. Not sure if we fixed the ice maker since we had the fire four days after the last service call. My service rep declared the refrigerator unrepairable. Fortunately I had purchased an extended warranty and they refunded 85% of the purchase price after 2 years of use. Besides the ice maker problem and the fire, I also had trouble with food freezing in the refrigerator compartment. I dont recommend this model, but my repairman says that Whirlpool is as good as it gets.

I purchased a french door refrigerator in March 2013. I purchased the Gold Series because I wanted the best. I have come to the conclusion that Whirlpool does not make a refrigerator with the quality to reflect the Gold Label or any label. My ice maker system created ice dams inside the fresh food area, in the ice bin compartment and allowed water to run into the fresh food area and floor. After four repair visits, I am still dealing with occasional water running down the inside of the ice maker door and into the fresh food area. I contacted Whirlpool and tried to get the defective refrigerator replaced; however, the very rude customer service representative insisted on another repair call by A&E. They scheduled the appointment for a time different than we agreed upon, so at this point I have had to cancel this appointment. I do not know why anyone would want to buy an appliance made by Whirlpool, which includes several other brands.

Whirlpool Washing Machine Model WTW4950XW2: I am 74-1/2 years old and I have been doing laundry for more than 50 years. We have always purchased washers of a brand made by Whirlpool. Until now Ive had nothing but the highest of praise. Two months ago, our washer stopped working and we had to shop for another. After looking at all types and brands of washers, we found out that the only type without an agitator was available. With that choice, we ended up buying the model stated above. I literally hate the way these washers pretend to wash clothes! I apply the detergent properly, place the clothes perfectly around the outer part of the tub, etc., and because there is not enough water that goes into the tub for the clothes to wash even one pair of socks, let alone a full load of clothes, I use the 2nd rinse trying to help matters although it doesnt. I dont care about the amount of the water I use to have clean clothes! The clothes sit in there just rubbing against one another, and then when they are finished, the clothes are so tangled you can hardly get them out of washer and into the dryer! Perhaps the designers of all these current washers think they are saving water, but I can tell you that sometimes I will wash mine twice as I know that I do not feel they are clean! (And I am a clean person and the clothes are not real dirty!) I am so unhappy with the decision of purchasing this horrible excuse for a washer that I could shoot myself. I will discourage every person I know from buying one. I will tell them to have their old washer repaired as many times as possible so they will have clean clothes! It isnt just Whirlpool, but all the manufacturers who have chosen to make this horrible decision for us, housewives, and anyone else who does the laundry where they live. I used to enjoy doing my laundry, but now it is a nightmare. I will tell my friends who are the same age as I am that if they can still find a machine with an agitator to buy 1 or two of them so they wont have to deal with this type of problem for the rest of their lives. I realize that now I have to eat this washer since I have purchased it, but I can tell you one thing; if I could sell it for near the price I paid for it, I would do it in a heartbeat! Realizing whoever reads this; it wont matter one bit and probably will never reach the hands of the ones who couldn’t care less or do something about it, but at least I have made an attempt to help others in the future.

Purchased Whirlpool Cabrio top loading washing machine yesterday. When wash load is finished (dark load) white marks are visible on the clothing. It appears to be laundry detergent that has not dissolved. I am not happy with this washer and will be returning it.

Whirlpool Slide-In AquaClean Technology - My beautiful, modern oven is no longer. After 4 tries doing self-cleaning my oven was still dirty. I did have to wipe out the water (although I measured it) before I could take the scraper/sponge provided by Whirlpool to assist in the cleaning. Scraper bent - sponge disintegrated and I still have a dirty oven. Called service. My pleasant service tech informed me the water is only to reach 250 degrees! Really! My dinosaur of a Whirlpool cleaned fabulously! New technology has turned mine into an on your knees, scraping and broiling fool. Fool because I bought into the whole Aqualift Technology. We cannot use any kind of liner, etc. This slide-in may look great but the labor required to keep it that way is beyond this OCD person! So much for my efficient new kitchen. May the engineers who designed this technology be ashamed of this product. It is not even a self-steam cleaner!

I purchased a refrigerator from this company Model #WRF989DAM. It worked for only 14 months. I had service people come 4 times to try and fix it, called customer service and was suppose to get a replacement, paid $300.00 for a different model, been 49 days and still have no refrigerator in my home. Had to go out and buy my own replacement. I have called and sent emails with no response of when I would be getting the replacement.

We bought a Whirlpool refrigerator, model ED5LVAXWSOO. Although we didnt need or want the ice/cold water dispenser, we bought the model anyway. We have never hooked up nor used the ice maker/water dispenser. As the refrigerator was powering up upon its initial start-up after delivery, we found that condensation was leaking from the ice maker on the door. Upon closer inspection, we found that the hatch cover was not sealed and actually jiggled around when the door was opened or closed. A service man came, had difficulty with the issue, but eventually said he fixed it. It didnt leak again for almost three years. Then the exact same problem. (Remember, the component is still neither hooked up nor used.) Apparently, the opening and closing of the doors eventually caused the same defect to reappear. Of course, since the warranty has expired, Whirlpool sees no obligation on their part. But the value of a product is not based on a limited-time warranty, but on how the product holds up. This has to be a manufacturing or design defect as it came from the factory broken, and eventually the same problem re-appeared even though there was no wear and tear on the component, as it is not used. These products are much too expensive to begin failing after a few years. I would caution buyers based on the product being delivered broken (wheres their quality control?), its lack of durability even when not being used, and the Companys disavowal of any responsibility beyond the limited warranty period, even though it is a recurrence of the original problem (which to me means that it wasnt properly repaired/corrected during the service visit). Whirlpool eagerly grabbed our hard-earned money, but delivered an inferior product made worse, in turn, by its sub-standard service and lack of accountability.

We purchased a top loading Whirlpool Cabrio washing machine, Model #WTW8040DWO from Lowe’s on October 15, 2015. Since that time, we have had a service call on three separate occasions. The last service call, the service technician got Whirlpool on the phone with their technician. The washing machine would get stuck at 40 minutes and would continue to fill with water, drain and fill with water and would never progress.After the service technician talked with Whirlpool technician, it was explained the machines electronics were so sensitive that the washing machine had to be on an independent CIRCUIT (meaning absolutely nothing else can be plugged into the circuit). We contacted Whirlpool indicating that was not acceptable. Very few, if any houses, have a washing machine on an independent CIRCUIT. Whirlpools response - I have an independent circuit for every appliance in the house. Obviously, she does not know what a circuit is. Totally disgusted. Will NEVER buy another whirlpool product again. Horrible product and horrible customer service.

My 4-year old water heater has upper/lower sensor issues for the fourth time this year. The rep was supposed to send replacement parts to arrive today (day four with no hot water), but the wrong ones were shipped. A different rep called and offered to exchange the unit for a new one. The expense to me will be $350-$450 for the plumber to uninstall my unit, take it to Lowes and bring the new one back to install. The plumber suggested I take my $450 and just buy a new non-Whirlpool unit. He knew immediately that I had a Whirlpool hot water heater because its the most common repaired vendor. Whirlpool should be covering this expense for re-installation of their inferior product. Poor customer service. Day 4 with no hot water during the holidays with no solution in sight short of me purchasing a new hot water heater. Whirlpool finally got the right parts to me and I paid a plumber $190 to install. One week to the day later, my pilot light will not stay lit. No change in ventilation since it has been installed. I will say I have been dealing with their rep Chris on the phone who is extremely nice and I feel sorry for him. But we all have the exact same issue which is not being resolved.

I purchased this Cabrio top loader washing machine (model #WTW5640XW3) after I had a Kenmore front loader for 14 years with not one problem. I bought the Cabrio thinking it was good for the price. Well, let me tell you first of all, I dont like the no agitator. The salesman said it was a big seller. I started doing wash and it was smelling like dirty socks when it was done. I own the machine for two months. I cleaned the machine with Afresh thinking the smell on my clean clothes was from being a new machine. Imagine that I have to use extra fabric softener, vinegar. I dont know what to do. This machine stinks. I am going to try to return it. Wish me luck. I dont think it washes right.

The duet washer is just over one year old and started showing F25 code on screen. It had been making a really loud noise in the spin cycle. Last week, a really loud noise and then the loads wouldnt be spun. There was a puddle of water on the floor near the machine. We had a repairman out today and he stated that theyre repairing these machines all the time. He stated it was the bearing and that theyd been told that Whirlpool had installed bad bearing from a different supplier. I called the Whirlpool experience and after 4 minutes and 19 seconds, I actually spoke with a service rep. She said since my machine is less than one month over the one year warranty, Id have to call the extended warranty people. I asked for a supervisor and after 2 minutes and 38 seconds, she came in line and wouldnt budge from her story. They also stated that there are no service issues with this model washer. Extremely poor attitude and Whirlpool is doing everyone, whoever purchased a duet washer, a terrible job on these washers. At least, Ive now found out that there are a lot of other folks out there with the same problem. We need to get some attorneys to start a class action just like the mold/smell customers did already. Sad, sad day for Whirlpool as Id been a customer all my life.

We purchased our Whirlpool Refrigerator #WRT519SZDB from the Home Depot 2 years and 10 Months ago. About three weeks ago it started to freeze items in the frig section. We lowered the frig section cooling level one selection and went on a two week vacation. When we came back, everything in the freezer section was thawed out. We had a tech look at it and he told us that the compressor was partly seized and overheating. Tried to reach someone at Whirlpool customer service by phone, email, and chat but so far, I have not had anyone contact Me back? Looks like repair will cost almost as much as a replacement refrigerator. So much for Whirlpool being a trusted brand!

We bought our washer in on 2011. Within a few months, the washers behind the screws on the top began to rust. Now less than two years after purchasing this high efficiency and expensive washer, not only are all the washers rusted on the plastic lid but behind the the lid and the side of the washer is rusted. Very disappointed and recommend that you do not purchase this machine.

This Whirlpool is great with a side by side refrigerator and freezer. I love the ice maker and water on the freezer side door. The refrigerator keeps my veggies and fruit fresh and crisp. Has a water filter purification that makes the water taste like mountain spring water.

Whirlpool duet steam model: WFW9750WW00Serial: CSY3601165Please see attached the pictures of our washer that was purchased without a top counter balance from HH Gregg in May of 2010. We were told by the extended warranty technician when he came to diagnose the machine on 6/24/13 that the bearing and basket were bad. He ordered the parts and returned on 7/2 to repair the machine. Upon taking it apart, he discovered the top counter balance was missing and was the reason that the bearing and other parts had failed. I will include pictures of the plastic that the counter balance should have been attached to. You can see there are no screw holes or scuffs on the plastic. It was suggested by one of the customer service agents, Kitty in TN, that we remove the counter balance. Per Kitty, Because had it come from the factory like that, it would have walked all over the laundry room and not worked right since the first day. Honestly, we have scuffs all over our walls and my husband just thought the legs needed adjusted or it wasnt sitting properly on the pedestal. We have never owned a front load washer, so we didnt know what to expect. The washer sits in a very tight space under the cabinets, but will walk in the middle of the floor especially before we installed the pedestal.The top counter balance was ordered on 7/2 and we were told it would arrive and be installed today. The technician called me at 10:55AM today and stated the package had not arrived. We are asking Whirlpool for a replacement washer as the one we purchased brand new came from the factory defective. We have been told a solid NO. Upon further inspection of the machine while taking pictures, I noticed that the bottom counter balance is cracked clear through as well. Im attaching pictures of that. I did speak with Laticia in MI. She was VERY nice and more empathetic than the other 6 or so people we have spoken with at Whirlpool customer service. She was professional, helpful and I hope who Whirlpool would want representing their company and brand.We feel Whirlpool sold us a faulty machine and they should replace it. We have been told by them that they are sending the parts as a GOODWILL gesture, and will have the parts installed. Now after the whole inside of it is shot and possibly the motor and boards, thats awesome. We are now an LG/Samsung family. This was our 3rd and last set of appliances from Whirlpool. When the rest of these die, we will replace with another brand. How sad that what once was a great company, and I grew up with my mom and grandma thinking there was no other brand to use beside Whirlpool, now we are left washerless for 3 weeks. They refuse to stand behind a mistake that was made in the factory. Ive read these are made in Germany. Maybe Whirlpool needs to bring jobs back to the US and improve their quality control.

We bought this Whirlpool electric range in late July when our old stove literally blew up at breakfast. Unlike the local big stores, a small local store had this in stock. They assured us that the oven was self-cleaning. It is not self cleaning. It only cleans the bottom. We have spoken both to the local store and Whirlpool several times. The local store will do nothing. Whirlpool sent us a sponge and a plastic scraping stick. They told us to clean it BY HAND every time we used the oven and were very condescending. We are 75 and 77; we are not about to climb into an oven to attempt cleaning an oven that will not clean. Stay away from the Aqua Clean products like the plague. They do nothing, and Whirlpool will also do nothing. Next step -- court.

Spent the extra money to have a beautiful, slide-in oven. The AquaLift technology just seemed like another plus. After the turkey cooked, just seemed like another oven to clean. The AQUALIFT does not work, except for the bottom of the oven!! A fresh oven cleaner? Only available only. Get this beautiful range, not AQUALIFT TECHNOLOGY. CLEANING with it.

When you shell out the money for a new water heater you expect it to work the first time. Mine did not. Luke warm water was all that we could achieve. After going through the troubleshooting steps we could not clearly define the problem. So they ordered me the parts and sent them to me. The parts were for the old model control unit and does not mate up with the wiring that is in the unit. The representative was put back in that they had no idea how that happened. And, no wrench came with the thermostat just another thing to spend money on. I told them I have had it. Then they say that this is a manufacturers defect and they can provide me with a list of repair technicians in the area. I gave them one star because I could not give them zero. They should have lead off with the service technician. Still not repaired. I will keep you updated.

Whirlpool cabrio top load washing machine sounded like a jet engine taking off on spin cycle then started spewing grease on the floor. Called hotline with make mod ser #. Repairman came out 5 days later. OOPS! Whirlpool made a mistake, repairs not covered. Please pay repairman $450. Should have had him make the repairs then threw him out of my house.

I bought a Whirlpool range. After 15 months, I hadnt even paid it off yet the oven stopped working properly and then again after two years. These ranges are junk. Dont buy Whirlpool! They dont stand by the product either.

Weve owned this refrigerator for about 6 weeks now. It is a 23 cu. ft. model with a bottom freezer. It is working great, and we have no problems with temperature control in either the refrigerator or freezer sections.

April 1, 2018 we purchased a new Whirlpool 36in. W25 cu. ft. French Door Refrigerator, model # WRF555SDHV, Serial #**. On 2/15/2019 the ice maker quit working. Kirbys Appliance in Prineville, OR ordered a new ice maker and installed it (it was still on warranty). On 5/8/2020 the ice maker quit working again...I called Whirlpool Customer eXperience Center, 1-800-253-1301. Had I purchased an extended warranty, it would have expired 3/31/2020. No one will come and fix or replace the ice maker at my expense, because of COVID-19. So, we purchased our $1,999.02 Whirlpool that does not make ice!! I will never buy another Whirlpool Appliance again.

I purchased a Whirlpool cook ceramic cook top for our new kitchen. The very first time I made something (it was lentil soup) something stuck to the cook top. I have had a ceramic cook top before for 18 years - never had a problem until the whirlpool cook top. I cannot get it clean. I have tried everything! Such as stove top cleaner designed for whirlpool cook tops ($22), other cook top cleaners, the single edged razor, a scrubby sponge, steel wool, I even resorted to furniture stripper - NOTHING has removed this spot. I am ready to throw out this new stove top! What a huge disappointment this Whirlpool product is.

I have always loved the Whirlpool washer and dryer, namely because it is made in the USA, but the newer model Whirlpool is disappointing. The low water machines are not as effective as the older models. Even set on a 2 cycle rinse I get suds in the clothing. The spin cycle bunches up the clothing you can hardly shake them out before adding to the dryer.

They attempted to fix our fridge, 1 year into owning, claimed no parts available. Never fixed, fridge died. Refused to repair. Offered us a 15% Visa gift card on another Whirlpool. Unacceptable, they can’t fix their product, and will never recommend anybody go through my familys $3,500 wasted fridge experience. Don’t trust them, they lie, and just escalate it to another liar in the customer service department.

I bought an Accubake gas range. I had Whirlpool replace the top sheet metal as it was bowed, cheap & thin. A few days later, they replaced all the brass burner orifices and it all froze and would not turn off. I had to pull the range away from the wall and turn the gas off. The bottom door to the broiler is wide open and it will not close. The stop button for the oven also does not work. This company has been selling these lousy products based on their previous good reputation.

I purchased my Cabrio washer and dryer 4 years ago, my dryer doesnt dry completely, I have to do 2 to 3 cycles to dry. My washer has an f51 code and I have problems unlocking the lid and it takes 2 to 3 hours to wash. This is ridiculous and it causing my electric bill to spike. Is there a recall on the Cabrio?

We purchased our first Whirlpool product, a washer, model WTW4800XQ 2 years ago. Started having problems with the clothes dripping wet after the wash cycle. Turns out the 2 year old washer needs a shift actuator and a wire harness that will cost close to $400 and take a week to obtain! I have had Kenmore appliances for the past 35 years. Ive never been disappointed it their performance or longevity. Each appliance lasting 15+ years and in the case of my fridge, it lasted 30 years! I am very disappointed in Whirlpool and WILL NEVER purchase another whirlpool product.

Whirlpool Duet Steam Washing Machine WFW9500TW had F35/Suds code 14 months after we purchased the washer. Hose / air trap is clear and the hose from the analog pressure switch is connected properly. The appliance tech we had come out to look at the washer determined that the analog pressure switch was defective. He told us that this is a common problem with this washing machine. Whirlpool supervisor, Michael (female), stated that they could send a tech out - and charge us for the call - to diagnose the problem. She refused to transfer me to someone who could help and couldnt comprehend that the its out of warranty excuse isnt a proper defense for a product defect. There are many posts about Analog Pressure Switch problems with this washing machine.The posts about Whirlpools poor customer service are absolutely accurate. They are horrible - good luck in getting them to work with you. We read the reviews for the Whirlpool Duet Steam washing machine before purchasing one and we disregarded the bad ones as disgruntled customers. Please do not make the same mistake we made. After my conversation with their customer service dept today, I will never buy another Whirlpool product again. Defective parts happen. Refusing to fix a known problem is unacceptable.

Whirlpool model # WRF989SDAM - Freezer quit. Tech says inverter is out. $480 later tech says evaporator is out and that Whirlpool covers sealed parts for 5 years. Call Whirlpool. They say not going to send a tech out for $130 to diagnosis the same problem already diagnosed and dont know if they warranty it or not. Cant get an answer from anyone but find the warrant on the Whirlpool website that nobody seems to know anything about. A $2500 fridge turning into a $3700 fridge should of spent the money and bought wolf appliances. Very disappointed in Whirlpool customer service or lack thereof and their knowledge of their own warranty and website. Be aware of this fridge and Whirlpool in general and not make the same mistake. I have our Whirlpool microwave has been replaced 3 times. We have only been in our new house 18 months!!!!

Whirlpool Range Model XFE381LVS - 12/13/2014 4:30PM Wife was cooking dinner and turned oven on. Smoke started coming out of the back and called me. I ran to the breaker panel and turned off the breaker. Back to the stove, pulled it out and smoke still coming out in back at the top. I could see fire in the top of the back panel. Slowly the fire went out. Unplugged the stove, I removed the back panel, wires were still smoldering and the Control panel was burned thru. Took pictures so I could contact Whirlpool Monday. The Electrical control panel is destroyed as well as many wires. Glad we were home and oven was not left on while we were out in the yard or Home could have been destroyed. Purchased the stove from Lowes 11/02/2010 with a extended warranty. Tried to add receipt but would not accept, wrong type doc.

The heater was bought in March of this yr, 2013! Already, it quit working! Error message... we got the replacement part after much hassle! It was replaced and still doesnt work! Its going on day 11! I am furious! The unit needs to be replaced and I get, Well, you have to pay for labor, etc. You have got to be kidding me! It has been in my house for 3 months! I will call the media, our local guy who investigates, if this is not replaced asap! I already know I will never buy anything Whirlpool and will tell everyone on my media not to either!

We purchased the unit in March, by April it wasnt cooling. In June it shut down. In July after 8 tech appointments and repairs. Whirlpool finally said they would refund my purchase and I should see the money in about three weeks. That would be about a week longer than the refrigerator worked. I dont have the money to just get another one so I guess the family will be without a refrigerator for another month. That means shopping every day for perishable for a family of 10. I would not recommend another Whirlpool product. This is no joke, every time I called them one of the first things asked was Did you get the extended warranty? Why would they ask, sounds as if they dont trust their own product either. This unit was purchase online through Sears.com. Purchase price was $2299.99. Order placed on March 4, 2017.

Purchased a Whirlpool Cabrio 4 years ago. It worked fine until last October when I had to call a Repair Service as all the Digital Controls would not work. It was the Digital Board had to be replaced at a cost of $ 315.00. That was October 2016 and in October of this year 2017 it started doing the same thing again. I call the Repair Service and they told me not to waste any more money on this machine as it is a piece of junk. I guess he was right as when I read all the bad reviews it got today, I realize I will be better off to buy another machine. It will not be a Whirlpool product. I purchased a Sears Kenmore Washer & Dryer back in 1995 and the washer lasted 20 years and I still have the dryer. This is what you refer to as a good product.

Very unhappy with this fridge. The ice maker is finicky and the side shelves keep breaking. The cake drawer cover broke almost immediately. We replaced it and it broke again so we just took it off.

This Whirlpool Washer Mod # 4800XQ2 eats holes in all of my clothes, came from Lowes. I still have the sorry machine.

My wife and I purchased a Whirlpool Duet washer and dryer 5 years 1 month ago. We purchased the front load style because they were supposed to be better made than the older style. Its just my wife and I no kids. We never overload the washer or dryer. Now the drum bearings in the washer have gone out. I feel that a washer should last longer than 5 years and 1 month. I dont think I will be buying another Whirlpool.

We purchased this dishwasher (Gold Dishwasher WDF60SADB) because of its low 49-decibel rating. It goes over 60 decibels regularly and occasionally up to 70 during operation (not including drain noises which cannot be controlled by the dishwasher). We used a tablet app to confirm. Decibels are not linear, they are exponential. 70 decibels is what your average shower or dishwasher sounds like. 50 is about as quiet as a refrigerator. You have to talk over this dishwasher. And yes there was a big price difference between it and Whirlpools next loudest rated washer.Whirlpools customer service says they will not replace or repair based on sound ever, only for functional failure. Bottom line, dont pay any attention to Whirlpool sound ratings. They dont stand by them and do not consider gross overages a defect. Fortunately the retailer (Lowes) does stand by what they sell and will trade for any other machine by any other manufacturer. We have only good things to say about Lowes in this process. This machine arrived Wednesday, and we pick a replacement Sunday. It will not be a Whirlpool. I will never buy a Whirlpool anything again. We said it will do X but we dont care if a brand new one wont is no way to do business.

2013 Whirlpool gold series stainless steel dishwasher, at that time it was their top of the line product, nice looking, stainless steel, stainless steel tub, very quiet. However this piece of junk does not stay fixed for more than a year, at best. I am a technician by trade albeit not on consumer appliances, I usually work on more complex multimillion dollar equipment; point being, I know my stuff.I have been throwing parts on this box like no tomorrow, Tub replaced, water director motor replaced, top railing replaced, small plastic pieces on top rack replaced. MTBF - Mean time before failure is 6-8 months and deteriorating over time. 2 issues are predominant symptoms of its failures, its either leaking or dishes dont get cleaned. I see the symptoms again and I am tired of fixing it so it going to the curb tomorrow. There is no way an expensive appliance like this (around 800$) can cost 100$ a year in parts to maintain (Note: parts only)... not to mind my labor and hassle ++ water damage to your cabinets. Stay away from Whirlpool and keep your sanity!

My new washer is very inefficient. Clothes do not come clean and come out very wet. The cold water only rinse is not an environmental feature... clothes come out so wrinkled that instead of hanging them to dry as I used to (after shaking out the few wrinkles from a warm water rinse in the old washer) I now have use the dryer. This makes no sense to me... I wish I had spent half of the price of this new washer and had the old one repaired... at least then my clothes would come out clean.

Water heater model N40t61-343 - Why does a water heater fail after 4 years when there is a warranty for 6 years? Is this water heater an omen for Whirlpool? I have a wife who is terminal and I trusted the Whirlpool name for hot water. What are Whirlpool going to do about this water heater?

The refrigerator is not repairable according to 2 different servicemen. The refrigerator just stopped making ice and not cooling all of a sudden. The problem seems to be inside the panel between the refrigerator and freezer portion. Its a side by side. First time I ever bought Whirlpool Appliances. To make things worse my Whirlpool oven does not work either. Even worse, the Microwave pretty much popped and never worked again. A Whirlpool microwave. The only thing still working is the Whirlpool dishwasher but I wonder for how long. Ive talked to Whirlpool and they said I only had a 1 yr warranty and they could not help. I am writing to their corporate office to complain. I have an old Maytag refrigerator that still works and puts out ice in my garage. I went to look at Maytag appliances and just found out that in 2006 Whirlpool took over Maytag. So I will not ever, ever buy another Whirlpool or Maytag again.

I purchased a whirlpool duet washer & dryer several years ago. In the 3rd yr or so, the dryer kept shutting off with beeps prior to clothes dried or cycle completion. Whirlpool gave me an option for an extended warranty given that the orig one had long ended. I purchased it - a one year warranty. In that year I have had technicians to my house 6-7 times to diagnose or swap parts. They eventually swapped all 3 boards on the dryer. It still shuts down before clothes are dry. Whirlpool tells me that they outsource this service and take no responsibility for either their lemon of a machine nor their lemon service company; Alliance Repair. I would like the money back for the extended warranty so that I could buy a new dryer and all I get is a runaround from both the service company and whirlpool. I will never buy whirlpool again and advise anyone out there to also not buy their machines.

On the 27th March 2012 I bought a new Whirlpool 6th Sense washing machine S/N 411048002028 AWOE 9210 - 30 9Kg for E499.00. I brought it home and plumbed it adding in a lime filter on the water line to protect it from limescale. On the 14th September 2016 a service technician replaced the entire drum as the old one made so much noise and the ball bearings are part of the drum. On the 7th June 2013 a technician replaced the drive belt claiming that it moved if a light load was put into the machine. On the same day I added an extension of 3 years Guarantee at Euro 89.00. On the 14th October 2013 a technician examined the machine for a water leak but found nothing and charged me for the call. Out E25.00. I lived with the noise of the spin cycle ever since. The noise got steadily worse until 27th September 2016 when the machine finally packed in. I stripped the machine down to find the ball bearings on the drum completely rusted over so the drum was rotating without the cushioning. On the same day I bought a Bosch machine and decided to forget about the extra guarantee as the offending parts had already been replaced once and did not even last 4 years. I will bring it to the recycling yard later today as that is all it is good for. It was bought in Media World, Orio Center, Bergamo. It was paid for by Gianni ** who is my father-in-law and had a loyalty card for the shop.

Its an IKEA double wall oven. Top oven is convection, bottom oven is regular. The cost was half of what a single wall oven was at other stores. It is very simple without a lot of fancy timers and extras. Its great for cooking a very large meal when you need two ovens or have recipes that need different temperatures. I was able to shop entirely online to the store in another city and have the wall oven delivered for minimal charge. I dont mind paying more for better quality, but it seems increasingly hard to find. I purchased my no-name double wall oven from IKEA in 2010 for around $1000. That was almost half the price of a name brand single wall oven. Apparently the oven is made by Whirlpool. Self clean option works well. You cant beat it for putting on a great big meal where items require cooking at different temperatures. Both ovens are full size so you could cook a giant turkey and a ham at same time. Never had a problem with it either.

Whirlpool stove, product ID WFG540HOES. I purchased a whirlpool gas stove in 2014 for a lake house. Came to my lake house to find the temperature was 90 degrees inside and the oven was running full blast. The oven had turned itself on. Whirlpool appears to be having a problem with this type of issue. Called their customer care department and was transferred to the appliance safety line which was only a line to leave a voicemail. Very bad customer service. My kitchen countertops and kitchen floor will need to be replaced, also cannot get rid of the burnt smell in my house. Do not recommend purchasing Whirlpool appliances.

After 2 months of owning this fridge (Whirlpool Model WRF993FIFM) it started making a horrible buzzing noise that you could hear all around the house, both ice makers stopped working, and it wasnt cooling properly. After three technician visits, and of course having to miss work to have the technicians come to my house, my fridge still doesnt work. The most recent visit today was from 2pm until almost 8pm, yes seriously 6 hours, and now the noise has gotten even louder and my ice makers still dont work. AND after the tech left, my carbon monoxide detectors were going off for almost an hour. We had to open all of our windows and sit outside to not DIE of carbon monoxide poisoning. So beyond livid with this situation. Its been a month since Ive had a properly working fridge. Whirlpool needs to do right and fix this situation. I will be calling tomorrow first thing.

This is a portable dishwasher with a butcher block top. Great to use as a rolling island countertop. The capacity is huge, fitting large pasta pots and dutch ovens with ease along with dish plates. Love the water miser setting and the no heat dry to protect delicate material like china dishware.

I bought the Cabrio Whirlpool washer and dryer thinking Whirlpool was the best! Wrong! Worst washer and dryer ever! Washer doesnt get clothes clean! Leaves white residue on dark clothes! Cant put over two blankets in large tub because it gets off balanced! It wont spin water out of delicate clothes done on quick cycle! Doesnt put enough water in to wash anything! Dryer wrinkles clothes so bad I have to iron! Paid $1,200 each! So noisy you cant stay in the house when you are washing! So disappointed I will never buy Whirlpool again!!!

Ive had other brands of washers and dryers and I must say I always return to Whirlpool. They are well made and do what they are supposed to. Never had problems. My last set of Whirlpool was about 12 years old. Great product.

We purchased our refrigerator about five years ago and we have dealt with it freezing up constantly. The coals and vent are at the bottom of the refrigerator. I believe that is a lot of the problem. We have continuously blowed off the coals to keep it from freezing up but sometimes its still freezes up. I do not recommend the two-sided door Whirlpool refrigerator.

I have been using this brand for many years. My first washer lasted for 30 years..so I will stick with what I know is reliable. It is a great machine. Very simple. I dont need anything fancy. 3 different cycles to choose from.

Purchased Whirlpool fridge in December of 2013. I have had repairmen at my home over 10 times for repairs after warranty expired in December of 2014. Purchased extended warranty and still have to wait over a week for repairs through local Whirlpool service tech. Ice maker has been problematic from the start. Either it makes a bucket in 3 days time or it makes none. I will not buy another.

We purchased a water heater at Lowes. Our old water heater had an issue but we always had good water pressure with the hot water until we made the horrendous mistake to purchase at LOWES - the worst possible place to buy a water heater. They sent the water heater and we had to look for someone to connect the WHIRLPOOL WATER HEATER (the runaway water heater). When it was installed the water pressure at my home was so bad that only one shower can be used at a time. This never happened before with the old water heater, there was no pressure at all.We called LOWES the WORST PLACE TO BUY A WATER HEATER, they did not accept any responsibility and they sent me to the Technician that Lowes has in DENVER to fix the problem. This bad company (WHIRLPOOL) sent us a crooked technician who wanted to charge us $600 dollars to repair something other than the water heater. We did not trust this person and we called another technician who told us that the water heater is not working properly. There is no one at LOWES and NO ONE at the Whirlpool customer service who can help us with this disgraceful water heater.DONT BUY WHIRLPOOL WATER HEATERS. DONT BUY AT LOWES!!! They are crooks! They do not respond for their products. They do not want to exchange the damn water heater as HOME DEPOT would. Buy everything at HOME DEPOT! Run away from Lowes! They dont stand behind their products, they send you all the work and if you have something wrong with your purchase they will not help you.

We purchased a Whirlpool water heater at Lowes for $1100.00. Four years later it isnt working. There are no parts to fix it available at any store in Dallas, TX. We had to call the company. They made us pay the overnight shipping fee for the part. Then the part didnt show up. When we called to find out why isnt the part at my house, they said they found out FedEx doesnt deliver on Saturdays. No one ever called to notify us of this, instead the response was that they would use it as a coaching lesson for not notify the customer. We have now been without hot water in the middle of winter for 5 days. We have no idea when the part will arrive and if it will even fix my defective water heater. We will never buy another Whirlpool product and I strongly encourage anyone who reads this to not buy Whirlpool. They dont stand by their product and have horrible customer service.

We just recently remodelled our kitchen and decided to buy a Whirlpool Range. Big mistake. First off, the range was advertised as a built in but it ended up looking like a slide in. We were disappointed but decided it was ok as long as the range performed fine. However, within 6 months of buying it, the oven fan broke and the oven became unusable. I used it only 2 - 3 times before it gave up. Extremely disappointed. Our old oven was sturdier and lasted many years and was in a very good condition when we gave it away. Extremely disappointed since we paid a lot for it.

On its 1st year, the water pump went out. It cost $200.00 to replace it. On its 2nd year, the circuit board went out, and it took $300.00+ to replace it. On its 5th year, the bearings went out and cost $250.00 to replace it. I bought this for $900.00, and I already have paid $750.00 plus the price of purchase which makes this washer $1,600.00. Whirlpool should compensate all of us who have worked hard and have purchased this product! I will never purchase from Whirlpool again. I can’t afford them. I should get a refund from Whirlpool. Don’t they care? Email me for these problems at **. I am so dissatisfied with this product.

WRF989SDAW02 - Oct 2013 1st refrig delivered. After 4 repairs within 6 months, Whirlpool put in a request to the Exchange Review Board to replace. New refrigerator (same model though) was delivered May 19, 2014. 4 repairs later for the exact same thing with the 1st refrigerator, it was again sent to Exchange Review Board to replace. New delivery was set for July 30, 2014. When delivery company arrived at my house with new refrig, I was told it was smashed on both sides. They would take care of contacting Whirlpool and schedule a new delivery date. From July 30, 2014 to present I still have no refrigerator from Whirlpool. I have 15 documented phone calls to Whirlpool or JB Hunt (delivery company).

I am posting to help anyone else avoid the purchase of this machine! The lid has cracked and now warped into a position where it wont stay down. Obviously a washer will not work without being in the locked position, so we have to put several heavy things on top of it just to run a load of laundry. This is not what we expect out of a washer that we paid $900 for only two years ago!!!! We contacted Whirlpool and they offered to fix it for $350. REALLY??? I SHOULD NOT have to pour money into a washer this expensive after two years!!!! I am so disappointed in Whirlpool, this was the entire reason we purchased Whirlpool products, to avoid stress of broken appliances. We wanted reliability for our busy family and instead we bought into more stress.

We bought the over-the-range Whirlpool microwave, model #WMH53520AH-1, about four years ago from Pacific Appliance Sales Kitchen and Home inside a Best Buy store in San Diego. The Magnetron and Diode have malfunctioned and been replaced. Now the plastic around the door is falling apart, cracking, and splitting. This is unacceptable, poor craftsmanship, and low quality for the price of this Whirlpool appliance. This needs to be reported to the company and properly addressed. Until then, were staying away from any Whirlpool related products. We also own Cabrio W/D. The washing machine has had problems from year one. Im submitting a separate review for this appliance. Consumer beware!

This product is JUNK!! We replaced out hot water tank 1-07-11. Worked good for almost 9 months. Then the pilot light keeps going out. We have replaced everything three times already. Now we cant get it lit for nothing. Its blinking 7 times!!! This should not be happening. When you call Whirlpool, you always get some smart ** rep trying to solve your problems over the phone, telling you what its doing. Excuse me, your not here with it, I am. I even had the plumber on the phone, he got so mad at them, he handed me my phone back and said he is not dealing with stupid. They have no clue what they are talking about!! Its crap that we have to pay $30 for them to express mail a part when its the middle of the winter and we have no hot water. Im at my wits end with this hot water tank. Im ready to sue their butts. Sounds like to me by reading all these reviews, a lot of people are having the same issue. We need to do something about this. They had a suite against them but not for my water tank. They were replacing the parts. Ive spent over $1000 from buying it new, having it installed and paying for repairs on the hunk of junk!!!What can we do??? We need to take a stand against Whirlpool. We need to exchange information and contact an attorney and make them pay!!

Bought side by side in 2010 and after the first 3 mth the ice maker jammed up. Found out the dispenser door was not working right so it was change. But lo and behold the dame thing jammed up again within 3 weeks and the door is working. I will never buy WHIRLPOOL AGAIN. I hope they go out of Business. They are selling junk and they do not care. Made in American. Pack your bags Whirlpool. You are no longer needed.

I purchased this Whirlpool, model YGY397LXUQ04, electric range in midsummer 2011 and used it very infrequently for approximately 5 months as we were away for 6 months during the winter. On approximately June 15, 2012, we found that the keypad would only register 350 deg. F for the oven if we pushed the bake button two times and the oven temperature would go up to 550 deg; F if we pushed the 7 button 3 times. In discussion with the service manager from Whirlpool, he advised that the stove was out of warranty and they would supply parts at no cost but we would have to pay the labor costs which in my estimation would cost over $200. After searching the internet for similar problems, it was evident that this problem was not uncommon. I am concerned about the quality of this product and if it can possibly be a fire hazard. I would not recommend this product as the quality, possible safety issues and reliability are a significant concern.

Whirlpool Cabrio washing machine is less than five years old. First repair was replacement of control panel (under warranty). Second, third and fourth attempts to fix the out-of-balance problem which continually caused the machine to shut down altogether (even a small load) left my repairman totally frustrated after replacing most of the parts, finally telling me it just cant be fixed! What? I paid over $1,000 for this machine in Oct. 2007 and expected it to last many, many years. My mother-in-law has a washing machine she bought used in 1979 and it is still working beautifully. Ive read the 14 pages of complaints on the Consumer Affairs website and agree with Diana in Kissimmee, Fl - I am sick to my stomach not only for Whirlpool not recalling the Cabrio, but for Lowes and Sears and any other supposedly family-friendly business for continuing to sell it! Someone please contact me if you know of a class action suit being filed.

I have had this range for approximately 4-5 years with no problems. The design and efficiency are great!! I would recommend this brand to anyone and would purchase it again myself. It has an extra burner just for warming which I love.

Near the beginning of September I started having trouble with my dishwasher. I called for service to be informed it would be a week before someone would be able to see to my broken dishwasher - which of course is a long wait just for a diagnosis call so decided to call another provider to get my dishwasher fixed in a more timely manner. The repair person informed me that it was the control panel but he suggested we call Whirlpool in order to have it fixed as the part should be covered under warranty. Much to my sadness I had to call again for an appointment with Whirlpool to find out I would wait for a week for a repair person to come out even though I already knew it was the control panel and asked them to order the part right away.Sept. 13 repair man from Whirlpool affiliate comes to my house for about 10 minutes to tell me what I already knew - it was control panel and maybe 1 other part. Cost $99.00 for just 10 minutes - Wow! Then the repair person said he would order the part right away /estimated to be back Monday September 19th great! Two weeks go by we have heard nothing about our part or possible repair of our dishwasher. Call Hurst appliance to see what is happening to be informed the panel is on back order - and they have no clue when it will be available. I should call the manufacturer. Call manufacturer to be told part might possibly be available - Oct 5th - from the United States from somewhere out east in Canada. Who knows? Oct 5th comes and goes as of Monday October 11 have heard nothing about my dishwasher and when it will be repaired - phone manufacturer - by the way which is in Tennessee. What a joke!She says the part is still on backorder but that a replacement part for the back ordered part is miraculously available - she couldnt tell me when that came about, so still have no clue when my dishwasher will be fixed. They have offered to reimburse me the $99.00 service call, but seriously should it take over 6 weeks to have your dishwasher fixed. I still have no clue how long it will take for the part to get here and installed. For 2 cents I would return all my KitchenAid appliances but especially my dishwasher. $99.00 does not appease me. I would like them to cover the labour to fix my dishwasher or a new dishwasher. What garbage and asked to talk to someone higher than the supervisor Gabby of the customer service dept. and was told she is the highest person in Whirlpool I could talk to - thats a joke. Shame on Whirlpool!

Ours is a glass top & has 2 dual burners & we are very pleased with that feature. The oven however takes quite long to preheat & the alert sounds are so weak you can barely hear them. It was a rapid purchase on a sale item. I wish we had shopped a bit more.

I purchased a WP side by side refrigerator and made sure I purchased an extended warranty. I paid the extended warranties faithfully each year since the initial purchase. In the last few weeks we had to call the phone number on the last WP extended warranty invoice and they sent a repairman. He said the refrigerator was un-repairable. The repairman gave my husband SR#** and a Cust. Service telephone #800-253-1301. I called and they gave me another SR#** and phone #866-931-7390 to call the following Friday. I called the number (Team Resolution Specialists) Friday 6/26/20 and was offered an amount that wouldnt even pay half of a refrigerator like that. They did not even offer to replace the refrigerator.The company where I work (for 20 years) sells Whirlpool appliances. We have purchased thousands and thousands of dollars of WP appliances. I work in Accounts Payable. I print a check for the appliances to pay for them promptly. I am so disappointed in Whirlpool. What has happened to Whirlpools quality of product and quality of service. I am so disappointed.

Whirlpool has always been the refrigerator I have had all my married life which is 48 years. Reliable and dependable they are and I never have to worry about them.

I purchased this machine in February 2019. The standard one-year warranty covered the first service call less than one year later. This call was related to the main control board. If this part goes out it will prevent the washer from advancing through the cycles. A technician was able correct this problem by resetting control board. That was sometime the first year. The next call was for the same problem and it cost me $90 to have a technician reset the board again. I then learned how to do it myself through online research. However, I had to do it more regularly and this got old as you can imagine. I did buy myself about two months of time by purchasing a used part but it soon failed as well. This main control board cost $564 if you get it from the manufacturer. This exceeds the cost of the machine. It was purchased in 2019. (The same machine has gone up to $740 today.) I had no other problems with that appliance however, it appears nowadays with electronics taking over cycles vs. mechanical parts you will not enjoy the same longevity as I did when I got 16 years out of a GE washer before this one. I have replaced this machine with a competitors product that costs less than the part except for the 5-year warranty from Lowes.

I am the owner of a 4-year-old stainless steel Whirlpool refrigerator, Model GB9SHDXPS02. Yesterday morning, my 5-year-old daughter opened the fridge door to get a snack. The door came crashing down, hit the floor - missing my 21-month-old daughter by less than two feet - the drawer smashed off on impact and flew across the kitchen floor and the contents of the drawer (salad dressings, syrup, condiments, etc) went flying too. Miraculously, no one was hurt. My children were obviously upset and crying, and I was shaken. My laminate floor has a large dent and long scratch from the impact.My fridge door is broken. I cannot get through to Whirlpool Canadas corporate office to speak to anyone. The Whirlpool Canada call center is giving me the runaround. Yesterday I spoke to a supervisor at the call center who advised me that someone from the Corporate Safety Division would phone me within 24 hours - but I have not received a phone call and it has been more than 24 hours. I am noticing a complete disconnect between the gravity of the situation and an appropriate response from Whirlpool. I am a mother of 4 small children - two of which were very nearly killed/badly injured by a faulty refrigerator door. I cant even get a phone call in response. This is a serious safety issue. Im tired of apologies, some real action needs to be taken to ensure this never happens again to any consumer.

I have bought and used other dishwashers (different brands). They lacked quality, quiet operation and efficiently and effectively cleaning dishes, pots and silverware! My Whirlpool dishwasher is far better than all of them. It cleans and makes my dishes sparkle. I would not buy anything but Whirlpool in the future.

I purchased a Whirlpool Gas Range from hhgregg July, 2013 and the oven was non-operational within 4 months. Since then Ive had 4 repairs on this lemon of an oven. I purchased the extended warranty plan through Assurant and, fortunately, have not had to pay a dime for these repairs, but I should not need to keep repairing the same parts continuously. Either the replacement parts are bad or the service technician is terrible and doesnt know what hes doing or Whirlpool makes such poor products that they are not meant to last. There is NO lemon law for appliances and the decision to replace appliances is the decision of the Assurant Warranty Co & they won t replace it and even if they did it would be with a used refurbished gas range. Why would I want someone elses refurbished piece of junk when I already have a repaired piece of junk?!

I bought a Whirlpool dishwasher from Lowes and it has never worked properly ever since. It has been a little over a year now and it will not drain, will not wash dishes, and it stinks so bad that you cant drink out of the glasses. Its a total piece of junk. I called the manager at Lowes and explained all the problems. He said that he would see what he could do. I left three phone numbers but he never even bothered to call back. I will never buy anything from Lowes again.

We purchased Whirlpool Gold appliances because we thought that they had an excellent reputation? Wrong! Our Whirlpool refrigerator lining started cracking before the unit was 3 years old. Now its 7 years & cracks are so deep and there are so many of them, the refrigerator must be replaced. No help from Whirlpool when I called. Now remember, a refrigerator is supposed to last 14-17 years. 7 years is not acceptable!This is a known problem. If you Google refrigerator liner cracks Whirlpool youll see many of them. Unfortunately, Whirlpool will not accept responsibility for faulty design/manufacturing which leaves the consumer to be out of their hard-earned money. Before you ever buy a Whirlpool product, read the reviews and decide if Whirlpool not standing behind their products makes it worth it for you to buy them. I certainly dont recommend them! I also wish to tell you that a major crack was around the light housing and Whirlpool placed the light cover over it where it was concealed to the buyer. Youd never know it until the light cover would be removed for cleaning. Which wasnt easy to do since Whirlpool installed it with 2 sided sticky glue foam tape. Now thats really scum behavior!

Purchased a black Whirlpool refrigerator, Gold Series, Model GB2FHDX WB 22 cu ft. with bottom freezer from hhgregg. Within one month I had water on my floor, ice buildup on bottom freezer floor. I had previously reviewed fridge and noise was a concern but I thought I could live with that. I contacted hhgregg. They would do NOTHING, told me to contact Whirlpool. The 1st repairman said it was the ice-maker. I DO NOT have an ice maker. He fixed a duckbill. 2nd call 6 months later, same problem with water, serviceman replaced duckbill. Next year, 2011 same problem with water on floor and ice buildup on freezer bottom floor. After numerous repairmen I contacted Corporate Office of Whirlpool. They sent another repairman at their expense. We are now 6 years later and I am having the same problem. Dont buy a Whirlpool Gold & dont buy from hhgregg.

I was doing a routine refrigerator cleaning and the glass I was cleaning absolutely shattered all over my kitchen. Shards of glass are everywhere including my disposal. I called Whirlpool and talked to a customer service rep. Of course, this is not under warranty. So I asked to speak with a supervisor. All I could get from her is Sorry, youre disappointed. We can replace that part for $87.71. It has taken me over two hours to clean up all the glass. I wouldnt be upset if I had mishandled the glass, but it broke when I was drying it with a towel! I’m wondering if anyone elses glass shattered in the same fashion.