I have had this washer for about 7 years. I have not had any problems with it. I wish that it is stingy with rinse water. I see suds on the items before the rinse cycle and it doesnt seem to use enough water for a good rinse. Therefore I use the extra cycle.

We purchased a new Whirlpool Refrigerator less than 3 years ago. The last couple of weeks the freezer hasnt been keeping cold enough. We lost about $300 worth of food in it. The refrigerator section isnt keeping as cold as it should. I call Whirlpool, but didnt have a warranty, so if I paid more money we could have a warranty and get it fixed. Who has that kind of money. When we purchased our appliances we thought we were buying good quality appliances. That sure isnt the case. They should last way longer than less than 3 years.I called where we purchased it from. Had the service man come out. There are four major parts that are wrong with it. $800 plus at least 3 hours of labor. Not worth that. Again who can afford such money as this. I called Whirlpool again. They could give me money off a new fridge but it would still cost almost $1600. Im so unhappy with the appliances. We also have a stove and that doesnt work right either. I believe that we should be compensated way more than they are offering. I would not buy another Whirlpool again. I will make sure people know that it isnt good quality. Im so sad. Who would have thought. It is time that the people at the top of the company think of those lower than they are. The people I spoke to on phone were very kind. I know they really cant do much. They are just the middle man so to speak.

The AquaLift self clean is a joke! Doesnt clean at all! Has to be consumer fraud, calling it a self clean. Ive owned electric self clean ranges for 40 years, that did great jobs. This does zip for cleaning! Unbelievable! Should be a rating below 1 star!

My experience was terrible. We purchased a side by side refrigerator on June 27, 2011 and it stopped working in December, 2011. We reported this onDecember 19, 2011. A repairman was sent out a few days later, who could not solve the problem because a piece had to be ordered. The piece was ordered and the repairman came to install the part on December 28, 2011.The refrigerator is still not working at all. We have been without ice for this period of time, not to mention the inconvenience of non-refrigeration of food. I pleaded for them to pick up the refrigerator and give me even a partial refund. I was told that three repairs had to be done before they would even consider picking up the refrigerator. I am not a person who complains, but this was ridiculous. I will never purchase another Whirlpool product.

We bought the dishwasher as part of our major kitchen remodel. After 1 year, 10 months of successful operation, the wash motor failed. We are now faced with paying about 1/3 of the cost of a new unit, after less than 2 years. I dont expect new appliances to last forever, but less than 2 years is ridiculous. I would definitely not recommend this product to anyone.

Ordered water filters for refrigerator. They did not arrive. Tracking # came back not found. Waited on phone for an hour. Talked to representative. She could not help me. Transferred me to another department. Been holding for an hour. Still no help. If this is what Whirlpool calls good service, they are completely lacking. I will not order another Whirlpool product.

We bought all whirlpool appliances at our new home 4 months back. Our refrigerator has stopped working from the last month. We had 7 different service team people come in to check and they temporary resolve the issue (taking out a plastic piece from the top of the refrigerator, just re fixing the ice machine, or just walking out of our home doing nothing).Friday someone came and tried fixing it and took about 3 hours. The fridge completely Broke down after that in about 6 hours. Whirlpool customer care wants to send another technician in and want them to have them talk to their technician and maybe after that they can do something. This is the 8th time some technician will be coming home. And clearing these technicians curse whirlpool and dont call them. The customer team at whirlpool suck, there is no damn replacement or repair policy. All scheduling is after a week and whirlpool does not give a **. I really hope this company is sued for the emotional and mental stress and the harassment they cause to their customers. Very frustrated. Have no idea what to do.

I will never buy another Whirlpool again or recommend them to anyone, and discourage anyone from buying one. I bought a Cabrio washing machine just over 2 years ago and yesterday I received an F51 error code. The manual says that this code requires a technician to come a check for repairs. Well, before I do anything I google the problem, and lo and behold there are thousands of complaints about this issue with the Cabrio models. Some saying that what needed to be replaced were a control board ($280) and a rotor (unknown amount), not including the price of labor. Some said that Whirlpool knows about this problem and they covered the parts and repair. This didnt get my hopes up, but I called customer service and of course they said that there were no reported issues with the model and that what I found on the internet was probably an older model. Of course! The lady on the phone told me that they would not cover the costs and it would be anywhere from $300 to $500 depending on the route I wanted to take. That is a 1/3 to 1/2 the price I paid for the machine. This is ridiculous! I am tempted to just get rid of the washer and go with a better company that actually cares about their customers. This error code was definitely something they know is a big deal if there was nothing I could do about it other than call a technician. I paid almost $1000 for a machine that has barely lasted 2 years before I have to pay money to have it fixed. Not a company I would ever purchase anything from again!

Its big enough, but the ice maker is always messing up, the shelves broke easily, the water takes forever to get cold from the indoor dispenser. The finish, which is called Satina or something like that, dents real easy. It is really a piece of **! When it was new, we had the repair man out 4 times before it was fixed. He even said it was a piece of junk and it should be lemon lawed out. Drawers broke, shelves broke, and parts are really expensive when you break one of the plastic parts.

Ice maker stopped making ice. This side by side Whirlpool refrigerator was purchased 4 years ago. We called Whirlpool. An authorized repair man identified the problem. At the bottom hinge of the freezer door two of the wires have been broken. A defective design, but no recall from Whirlpool. The solution is to replace the entire freezer door for a cost of $1200. Ridiculous that a replacement door cost more than the purchase price from Lowes. It would appear that these 2 wires could be reconnected, but Whirlpools only solution is an entire new door. Automakers stand behind their products with recalls, but its not the same with Whirlpool. Love my Whirlpool range, washer and dryer, but this counter depth side by side is a real loser.

I bought a Whirlpool washer and drying matching set (model 6400sw3). I liked it because it was extra large without agitator in the middle. Ive had it for about 2-3 years and I have already replaced the drain pump, motor and barrens, it has cost me over 500.00. I thought now OK its working fine, but now its giving me a code every time I wash of LD. I am so fed up with this!! I should have bought a new washer but I felt as much as I put into it, I basically built a new one. And now this code comes up every time and I have to power it off. Im not sure if anyone else has had this problem but I just dont know what else could go wrong with this. I will never ever buy a piece of junk like this again!!

Ive had my Whirlpool refrigerator for 6 months and since then Ive had it serviced 7 TIMES! Im a person who works so every time my fridge breaks down I have to take time off from work to wait around on a tech. I just called Whirlpool to see if they can switch my fridge out and they said NO! All they can offer me is a $50 check and have a different company come out and check my fridge. Im SO UPSET AND DISAPPOINTED! I remember when I was a little girl my parents and grandparents would talk about how good Whirlpool was and I was so excited when I moved into my first brand new house 6 months ago. It had all brand new Whirlpool appliances but now I think they are a piece of crap because to top it all off my microwave broke down 3 months after I moved in and I waited over a month from the time I reported it to have the tech come out and replace it. I dont recommend ANYONE buy this brand!

I am sure this will be removed quickly... But my advice to my fellow consumers is do not purchase Whirlpool appliances. They do not stand behind their products and they are a nightmare to deal with. I purchased my range (Model WEE730H0D50) May 8, 2017 and from that day the oven never work (the board was out on a brand new product). They arranged a service tech to come out 3 times. Each time the service tech discovered the replace board was damaged. So I have not been able to use my oven since I bought it in May. 3 months later now the stove top stopped working. You would think after all these issues they would replace their product. But nope I have to wait 2 weeks to get this lemon serviced again... I have young children at home which makes things worse...

Another reviewer complained about a knocking sound upon startup. My Brand New fridge has been doing that and I have just ignored it. Maybe I shouldnt. Compared to our original Beaumark fridge, the Whirlpool is VERY NOISY.. Since the actual workings seem fine, I am not complaining but rather quite concerned.Especially after reading the numerous Negative Reviews.

Less than 3.5 years use on a 2015 Whirlpool dishwasher...total costs to repair would be $600. This just to let other know. Whirlpool did nothing for me when the same issue showed 15 months after purchase and again 18 months later. Absolutely horrible experience. I dont want them to contact me and I post this as a warning to others. They just want to sell you high priced service contracts. Terrible dishwasher and even worse customer service.

In 2013 my oven died. Upon doing some research my husband and I went to our local appliance stores in search of a new one for a good deal. We chose a Whirlpool electric range with convection oven. We have had it 2 1/2 yrs and have used it often... until today we had been very happy with it. While baking some French fries we heard a loud pop, almost like a shot, running to the kitchen to find the inside tempered glass shattered! Wow! Shocked to say the least we couldnt believe it. Called our Lowes store, to no avail our warranty had expired. They gave us Whirlpools number with no success. I am extremely disappointed and will probably never buy Whirlpool again!

I purchased this model 2 years ago. I absolutely hate the fact that there is not enough water dispensed to clean my clothes. Part of my clothes dont even get wet, therefore, I have to press pause and add 2 to 3 gallons of water during the wash and rinse cycles. I do like the spin cycle as long as it does not get unbalanced.Wished I had never purchased it.

Whirlpool/Ikea Renlig dishwasher - Since installing this integrated dishwasher it has continuously destroyed the decorative panel door. On my model (they have recently changed in 2014) the steam exits at the top, this damages whatever it comes into contact with it. Today they are saying that it has not been installed correctly and that it should actually sit out from the countertop, i.e. jut out from the rest of the kitchen so that the steam can vent into the room. The panel should also be lower than the other doors of the kitchen cabinetry too. Hardly integrated and would be a bloody eyesore. I am about to call them back again and inform them that I will be making a scene about this in my local Ikea and with anyone else who cares to listen.

I have had my Whirlpool W10280546B HE washer for 1 1/2 years. For the last year, I have had constant problems with the washer leaving a large amount of residue (in spots) all over my laundry. I have always run my washer as instructed, and I only used HE detergent in the correct amount. This residue appears to be fine lint, but may be lint combined with detergent.I have used the washing machine cleaning tablets and powders, but this has not helped at all. No one seems to have ever heard of this problem. I have to clean off these spots which cover approximately 1/3 of each article with every washing. The dryer helps get some of it off, but not nearly all of it. Any suggestions besides buying another washer of another brand after only 1 1/2 years?!

Compared to others it gets the dishes clean and is easy enough to operate. Like everything else it has more bells and whistles than I want or use. Fill it up, put soap in and punch the desired settings and it does what it is programmed to do. Overall size seems to be like all the other models Ive used. Stainless with buttons on top of door. The top basket/drawer has latches that get tripped allowing the basket to drop down and confusing my wife. Not the best arrangement IMHO. Seems like the spacing of the supports in the bottom basket are off, but that may be due to our plates and bowls shapes.

This is our second Cabrio w10550273a. The first one was just as bad as this one. It was replaced under an extended warranty we bought. This washer just like the last one constantly gives a UL code. Thought the washer and load are level.

Purchased new from Best Buy for over $1000. One or two months after the warranty expired the ice through the door malfunctioned, would only spit out crushed all over the floor then clog up. Didnt bother to repair it, just open the freezer. Next, the door would not seal right and frost builds up in my frost free. Also, the ice delivery wont close tight. Now the unit is about 3 years old and I just finished paying it off and all the door shelves are cracking. Contacted Whirlpool and was told by email politely, Too bad. You are out of warranty, but please buy parts from us and say nice things about Whirlpool because we so value our customers. Never will buy Whirlpool again and recommend you DONT.

I purchased a new Whirlpool 3.6-cu ft Top-Load Washer (White-On-White) Model #: WTW4800BQ from Lowes on 11/1/14, which was only 3 ½ years ago. The washer began making noise during the spin cycle so we called for service. The technician claimed that the bearing pack needed to be replaced and the repair would cost $400. This amount is $20 higher than the amount I paid to purchase the washer. Because the warranty is only one year, I contacted Whirlpool today and spoke with a representative. The representative said they could repair it under the warranty. When I asked how to proceed, she then asked me if I had an extended warranty. When I replied that if I had an extended warranty, I would be using it. She declined any assistance. I now have to purchase a new washer after only 3 and ½ years. I own 10 rentals. I promise that none of them will ever include a Whirpool product again.

After 3 short years, my dryer that cost me over $900 is not working and the part needed for the repair is no longer being manufactured. They did offer the parts for free, but that was useless since they arent available. They then offered me a new dryer which would cost me $800. I am currently waiting for the Product Exchange Team to contact me. Im not hopeful that will be of any use.

Its just okay. It doesnt clean as well as I expected to regardless of which dishwasher cleaning brand or type I use. It frequently leaves full residue even if the dishes have been pre-soaked. Even though I have it set to see to it, I feel it leaves too much water on the dishes. It doesnt have a rinse and hold setting. This dishwasher doesnt have any extraordinary features. It just has the features you would expect to find on any dishwasher. The size is average but it handles the amount of dishes I have as a one-person household. Its unobtrusive; nothing sticks out, there is no faux metal on it. Those are all features I like. Its not as quiet as it makes itself out to be. On the whole, I feel this is a very average dishwasher.

My stove hasnt been a problem from the start. I have had to buy two parts one for the oven, and the top. I feel my stove is dangerous. I would not buy a Whirlpool again. I would like to know who makes the stove that dont costs a arm and a leg. My stove is less than five-year old.

I purchased the original Whirlpool water heater from Lowes in April 2008 for $372, and an installation charge of $443, grand total - $815. In February 2012 the tank leaked profusely, enough to ruin a section of hardwood floor in the room behind the garage where it was installed. Whirlpool provided me with return authorization, and Lowes provided me with a replacement water heater. So far so good. Since the original installation was done through Lowes, the replacement had to be as well, according to Whirlpool, but now they charged $500 with tax to install the replacement water heater! Grand total now is $1315. Fast forward to May, 2014 and the replacement water heater, just barely 2 years old, shuts off with a code of Bad gas control valve/thermostat. I call Whirlpool and an extremely rude 20-something staffer tells me the unit is out of warranty by one month! The replacement unit has no warranty at all - nada - only the original one does... Is this unbelievable or what?! BUT, they would be glad to send me the replacement of the defective part for $200 PLUS overnight shipping charges, and I would be responsible for all labor charges to install it. Had I opted for this my original $372 water heater would have wound up costing me in the neighborhood of $1800!! I told her in no uncertain terms what she could do with the repair part, and now I am going to go shopping for a water heater that will last me more than 2-4 years, and you can bet it wont be a Whirlpool, and it wont come from Lowes.

This is a good looking, inexpensive stove/oven. Stove top has four burners. I liked the split grates on the stove top. Its easier to remove and clean. I do not like the rubber seal on the oven door. I am used to the heavier duty seals on most oven doors.

I had the Whirlpool side by side GSC25C4EYW00 less than a year. The vegetable bin - 2nd from the bottom - front panel broke off. No wonder, there are 2 tabs holding it to the rest of the bin. Its cheap, brittle plastic. Come on, Whirlpool, you have to do better. What a disappointment. Dont buy one.

I bought a gas range (#WFG524SLAB0) in July 2012. Two weeks ago, the oven stopped igniting. I called Whirlpool to have it serviced and they sent out someone from A &E Service Repair, who told me an igniter had to be ordered and it would take a week to come in. (He said he will order the part.) Then he told me to call Whirlpool again and schedule another appointment. Whirlpool sent out one of their techs two days later, who told me the same thing about the oven and said a part will need to be ordered. I told him it was ordered and he looked and said no part was ordered. So this was the week of Thanksgiving. Because the part would not be in until next week, no one could fix the stove until eight days later. So my Thanksgiving was ruined, no less with not being able to cook. So the service tech came to put the part on and the oven still is not working. He pretty much told me there was nothing he could do, for me to call Whirlpool again and have someone else look at it. I called Whirlpool and actually spoke to a supervisor who basically told me the same thing I have been hearing for two weeks: “We will send a service tech to look at the problem.” Keep in mind the stove is only four frigging months old. So here I am waiting again for someone from Whirlpool to fix my oven.

After insisting to my husband that I wanted an HE washer with a large capacity so I could wash comforters and such and be ready for a house full of grandkids and visitors (we recently moved and had to leave my washer and dryer in the old house); I have been very disappointed with the washer. It leaves lint residue all over my clothes! Some of them I just cant get off. I live in Colorado and the sun shines almost everyday! I love to hang my clothes outside to dry and get brightened by the sun. Being a mile high makes the clothes even brighter I think!Anyways... back to washer... I have been doing laundry for 40 years. I have 4 grown children and know how to sort, etc... When I wash my darks, the lint that ends up on the shirts and pants... its just ridiculous! I end up scraping it off for about 25 minutes before I can hang them up to dry. On some of the clothes, there are marks where all the lint was and has stayed! Ive tried using less detergent, less fabric softener and always use the extra rinse. Tried setting it on the lowest spin cycle and the highest... Nothing helps. How do I tell my husband I would like to get rid of this and get an good old fashioned washer? I was a maniac for two months doing research and making a great cause to buy these machines!It seems to be a little better if I dry the clothes in the dryer, as the lint is pulled off somewhat, but the marks remain. If anyone has had the same experience and knows what Im doing wrong, or has a solution (other than going back to the basic machine) I would appreciate it so much. Disappointed in Denver.

I would not buy any Honeywell electronic water heater thermostat. Has failed two times. I have to pay for a new one to be mailed and for repair. A bad product from all the reviews. Honeywell is claiming they do not service it anymore and gave me a Sears telephone number. Servicemen have said it is a crap product and fails all the time.

Bought an HE top loading washer 4/19/19. Oil leaking on floor from washer. Today, 2/12/20, while still under one year warranty, had transmission replaced. We have always purchased Whirlpool appliances. Not sure if we will in the future.

I have had my fridge (model WRX735SDHZ02) for 6 months now and it has never worked properly. All our food was getting frozen so we bought a thermometer to check the temperature inside the fridge and it was showing around 22F. The technician came 4 times and finally said that the fridge couldnt be fixed. He asked me to call Whirlpool since there was nothing else he could do. Every time I have called Whirlpool (6 times already) the wait times have been between 52 minutes to almost 1.5 hours. When I called customer service to tell them the technician said the fridge cant be fixed, Whirlpool said that I had to contact the technician again and schedule another visit. Whirlpool said the technician had to call them from MY home and tell them the fridge cant be fixed. I asked why couldnt the technician just call them now to let them know and why did I have to schedule another visit for that? Whirlpool said it was protocol. Makes absolutely no sense. In a nutshell, its been 6 months and my fridge is still not fixed and Whirlpool is not being helpful. If I could go back I would not buy Whirlpool.

We have the same complaints about the washer as other reviewers -- have to use deep water wash to get enough water in the tub to clean and rinse soap from clothes and we have to keep the loads small. Dryer thermostat had to be replaced right off the bat. Now on medium heat it just burned patterns into two light-weight polyester fleece items -- the clothes came out with the heat input screen pattern burned into them. Now I wonder if they stuck to the heating screen for any length of time, was it a fire hazard? The burned parts of the items are now stuck to the drum so that needs cleaning. So well be using low heat on most everything and drying them twice, since low heat leaves them pretty wet after 35 minutes. So much for buying energy saving appliances which, by the way, we were proud to buy! But, prior to buying these appliances, we had washer and dryers that last 20 years. Built in obsolescence with these new things? I have no faith in the consumer complaint process anymore. The retailer may care as they are a bit closer to the problem, but the manufacturer? Forget it. Vote with your wallet and dont buy these products.

The washing machine started leaking and making a noise like a freight train 6 months after purchasing it. We complained in February 2011, but the parts were not available until March 31, 2011. The same problem occurred in September 2011, and we are still waiting for the parts until October 18, 2011. In the mean time, I have been spending hundreds of dollars doing wash at the laundromat.

If you come across any problem or issue with washing machine, the service person will come and will have a typical vouge glance of the washing machine.. and the inner bearing problem etc. He will arrange a call with his boss.. who also tells the same thing… and collects Rs 450/- as visiting charges and goes. They ask you to bring the Washing machine to their showroom... on account of repair they do all nonsense and do replace some parts which are not at all required...*** Instead of going to the show room first, if you take second opinion from any local repair technician... you will be shocked to know that hardly it is very minimum problem like loose connection, biting of wires by rats or other problem which would just resolved in front of us..But certainly not the Big issue as these show room service mafia does.. I have encountered the same brought the same to the notice of the Care Manager Mr.**.. But no proper answer... One should understand that there is big mafia kind of activity just betraying the customers.. Please beware of the frauds of the Whirlpool Washing machine Servicing Team..

I would like someone to explain to me why the control panel I.e. brains of the dishwasher which is around water is so sensitive to WATER. My daughter is the owner of the house and purchased this dishwasher last summer (2016) and within weeks we were having issue with the sensors. This supposedly was not covered under warranty (it was a WATER ISSUE). So now a dishwasher which cost over 700.00 is a door stop!! Where is people’s common sense... yes Im over 60 years old and very frustrated with the money that was spent for such an inferior product. Imagine having a dishwasher sensitive to water. The people who made it should give their heads a shake. Frustrated grandmother.

I Purchased 9 year warranty, Whirlpool water heater and installed it. Started having problems in the first month. It started giving a water temp too high error code, yet water was barely warm. Called Whirlpool. They had me do a bunch of diagnostic checks. Determined it was a bad control module. Sent me a new one. I installed it. Within a week or two, same problem. Called Whirlpool. This time they sent a Tech out. Everything on water heater tested normal, nothing wrong with any part. The tech finally, found a TSB that indicated that you couldnt have any re-circulating valves or systems connected to the water heater. We had one to keep hot water at the taps. So I removed the re-circulating kit and water heater worked for a few months. Then same problems, it keeps going into error. Error code indicates water temp too high, but water is barely warm to cold. Call whirlpool several times, they send out another control module and heating elements and I replace them. All work temporarily. Finally replace control module again, and it works for several months. Then back to error codes. Not always the same code. Sometimes it is water temp too high, other times it is check one of the heating elements. We have lived with it like that for about 3 years. We get hot water by resetting the water heater several times a day. Well, about 3 months ago it started tripping the circuit breaker in the electrical panel. I called Whirlpool and explained what has been going on since I bought their piece of junk. They will not do anything unless I call and pay for a service tech to come diagnose and repair the problem. They will provide the parts for the repair. I am not a certified appliance repairman, but I do handy man repair work for a living and do appliance repairs quite regularly. I am capable of doing every test that the repairman will do, but Whirlpool insists that I pay to get their defective product repaired. Then if I have problems again in a couple of months, I will have to pay a service tech again. I have friend that had this same water heater. I replaced the control module on his once. I was telling him about my woes and he told me he got fed up with all the problems and ate the cost and got a new water heater, not a Whirlpool. I am going to call Whirlpool one more time and then I am sure I am going to do what my friend did and put the money I would spend on a service tech into a new water heater. It will not be a Whirlfool.

We originally became alarmed by an awful smell and noticed that our Whirlpool Conquest side-by-side refrigerator freezer/fridge was not keeping food items cold. Upon further inspection, we saw that the compressor starter in had started fire and melted. Our refrigerator model #GS6SHAXLS42 and serial #SM3832794.

I purchased a Whirlpool microwave model #WHM3205XVS1 on October 2, 2011. The handle broke off in little pieces and was repaired in March 2012. Handle broke off again in little pieces in September 2012. This will be the 3rd handle that will continue to break in little pieces every 6 months. According to both repair men that were here, this is their comment: No customer abuse, this is a very common problem with this model. After to speaking to 3 people at Whirlpool, I was told by everyone, This is cosmetic problem and we will not fix after the 1 year manufacturers warranty is up. I started with the the first person, went to her supervisor, then went to her supervisor. I am now waiting for a call from a manager although I was told I will continue to get the same answer no matter how far up the chain of command I go. So, I was told that it is okay to have 2 screws sticking out holding the remaining part of the handle that is left, because it is a cosmetic, not a functional problem. I will never stop with Whirlpool. I will call 4 times a day if necessary. I will never purchase another Whirlpool product again! I will tell everyone I know not to purchase one of their products. Be careful. They manufacture products for many other companies, i.e., Sears, Amana, Jenn-Air, and many, many more.

We bought this dishwasher 3 years ago and have had nothing but trouble with it. Our friends bought one just like it the same day. It basically runs when it wants to. It has really been a pain. We also bought a refrigerator about the same time. The ice maker builds up frost and you cant get the ice to dispense. We are very disappointed in these products. Had a Hotpoint dishwasher that lasted 25 years and was still working when we replaced it with this one. Our Amana fridge was still working when we replaced it. Just needed new seals.

Whirlpool Cabrio - We bought this washer in June 2013. The gearbox just went out (17 Nov 2015). Terrible product. We had to buy a new washer; and it wasnt a Whirlpool.

Two days after the one year warranty ran out on our front load washer it started making a terrible noise. Of course the Whirlpool warranty was no longer in effect. The good news I was sold an extended warranty from Nebraska Furniture Mart. Called the Service Provider and was told they will only service the washer if it is not working. After several more calls they scheduled a service call in 10 days. We are a family of four, yes no washer is a problem. Finally the technician showed up and said the main bolt holding the drum assembly in place had broken off. He would have to order the bolt. It is now on backorder for 3 weeks. No washing machine for 4 people and now nearly a month is a pain. Not only did my calls to Whirlpool do nothing but the calls to the third party Warranty Company have been very frustrating. My call to the salesperson at NFM was very helpful, but didn’t help get our washer fixed. This is our second and last set of Whirlpool laundry pairs in less than four years.

I purchased the Whirlpool Gold series cook top range-stainless steel. It is of good quality and looks very nice. It is also easy to clean and for the price it has a self cleaning oven. I didnt think that I would like this range but over a period of time I truly love cooking on it.

My experience w/ Whirlpool has been disastrous. Whatever you do read the reviews on products before purchasing, do your homework first before purchasing any major appliance. Whirlpool company and its employees are a joke. We are paying consumers and spent our hard earned dollars to support a company that could care less about us and our problems with their products they sell to us which are a piece of crap. I purchased a refrigerator made by Whirlpool from hhgregg in Oct 2015, which took 2 months to get it delivered. The refrigerator is not a year old yet, and cannot get anyone to come out to repair it. I have called Whirlpool numerous times, and so have my husband to come and repair a refrigerator that is less than a year old.The ice maker stopped working. Then I came home and discovered that the refrigerator is not cool, and everything in the bottom freezer had almost thawed out, and a repairman was supposed to come on August 31, 2016. It has been hot as Hades, during August, Sept, in the high 90s and they had the nerve to call and say they had to order the icemaker and when it came in someone would be out to fix it. I called the company in Maryland to find out what part did they order because a technician hadnt been out at this point to determine what part needed to be replaced. I called Whirlpool, and yes was put on hold for 45 minutes each time, and when I asked to speak to a manager, I was told that the manager said I could call a repairman and they would reimburse me up to $150.00. I replied That that is not my job. Your job is to send a repairman to fix it.The name of the company that they gave me and the phone number is located in Maryland, I live in the state of Virginia past Richmond, 3 hours away. Then I was told by the company in Maryland that they dont have technicians to Repair Whirlpool Refrigerators. This is totally unacceptable. It is Sept 19, and since August no one from Whirlpool has been out to fix it, neither have they tried to rectify the problem. Bottom Line, DO NOT BUY A WHIRLPOOL PRODUCT, not from hhgregg, Sears, Home Depot, Lowes, anywhere because this is how they treat customers. I have an 88 year old Aunt that lives with us that were responsible for, and she cant even get a glass of ice cold water from a brand new refrigerator thats still under warranty. Whats wrong with this picture?

I purchased a Whirlpool top load washer that has been ruining my wasted items. My terry cloth towels all have pulls in them, knit polo shirts have pulls and holes, sheets and other items of clothing get caught and stuck under the agitator which then take a great deal of muscle power and struggle to release them. I have had the agitator replaced 3 times to no avail! Whirlpool is not willing to admit that I have a defective machine and will be sending another service repairman to try and fix the problem - this time, no charge to me after many tries and frustration. Customer service is not good unless you are lucky enough to get a supervisor who is willing to listen. We shall see what this next service call brings. I do not have high hopes and will keep you informed.

It was in the house when we bought. I find location of knobs stove top, are too easily turned on. It is ok for now, but I am not a big fan of this stove. Builders buy a base grade appliances for profit in their spec homes to keep them. I will replace this one.

Purchase at 2014 and still working and nowadays, they dont make refrigerators, washer or dryers to last more than 3 to 4 years. The quality of appliances, really such since the manufacturers are greedy. And after the 5 year Warranty expires, only Lowes buys back the the appliances and Home Depot. Their Warranty specifies that you have to purchase from them to replacement of an appliances if purchased from them!??? Therefore I would not buy any appliance from them. A refrigerator, washer or dryer, you can take parts from each one and build a whole new appliance, which is very disappointing! TO ME THIS IS BAD BUSINESS FOR AMERICANS, not all people know this by experiencing this yourself and I let people know about my experiencing this myself, manufacturers should make products in The United States of America???

Without being too critical, I would not recommend this washer for medium to large loads or for throw blankets. I have to wash throw blankets 2 to 3 times to get the entire blanket wet even on deep water cycle. I would not buy this washer again.

My girlfriend lives in Europe and bought a Whirlpool stove and countertop burner. She was washing dishes and heard a sound like a crack and she looked around the kitchen to find out where it came from. She looked at her stove top and there was a vertical crack down the center of it. It was turned on, no one was using it but it cracked. She tried to get a replacement glass top and the store told her they were not available. I sent an email to Whirlpool to find another one and never heard back from them. I sent a second email and that was left unanswered. After this I would never buy another stove or stove top made by Whirlpool again. Knowing that KitchenAid was bought out by Whirlpool these comments dont surprise me one bit. Whirlpool is another name for poor quality and no service.

Never again will I buy a Whirlpool product. I paid over $800 for a new washer 51/2 years ago. I had it worked on twice under extended warranty. Now the bearings are out of the tub and it sounds like a jet taking off when it spins. I had whirlpool products in the past and they lasted for years with no problems. I have a friend who has a relative who is an engineer for whirlpool and his job is to engineer their products so they fail within a certain time frame. They dont want them to last like they use to. They now have gotten their product line to the point where they can tell when it will fail. This is crap. What happened to products that lasted like they use to. NEVER BUY WHIRLPOOL.

We have had this water heater for less than 5 years. It was purchased new from Lowe’s. This is the second time we have had to replace the thermocouple and are told that we have to order the part from Whirlpool. Really? What do we do for hot water in the meantime? This is a very disappointing response from Whirlpool and Lowe’s. I will never again purchase anything from either company. We had to buy a new heater today, pay for installation and permits. This is a rip-off by Whirlpool and Lowe’s.

I have a top-freezer model WRT5715MYW. This week will mark the 3rd time Ive had a service call to complain about food freezing in the refrigerator compartment. The last time the repairman told me I couldnt place food in the center of the refrigerator since that is where the cold air from the freezer compartment comes down into the refrigerator compartment. This time when I called to schedule the repair call, the woman at the appliance store where I purchased this told me she also has a Whirpool refrigerator and she cant place any food on the bottom shelf of the refrigerator due to freezing. So this 21 cu ft refrigerator has a lot less usable space than I was led to believe when I purchased it. I would not recommend this product due to this reason. Beware of that channel that comes down the center of the back of the refrigerator. It seems like a design flaw to me.

We purchased this washer (Whirlpool Cambrio #WTW8000BWO) in December of 2014. It is now 3 1/2 years old and while the washer worked great til just recently, we now have to purchase a different one because this one will cost too much to repair. We did not get the extended warranty. I have since read that the Cambrio has had a lot of problems. Always check the long term owners and what they have to say about the item, would never have purchased this washer had I known what the problems were and that they even were having them they should have taken it off the market til they got the situation fixed.

WTW5640X The machine is tearing up clothes of many including mine. I gave them the benefit of the doubt and thought I had over-loaded the machine. Not so. There has been nothing run through the machine other than clothes and bedding. When I called for service 1 1/2 months after warranty is out of date I am told I can have a service call including parts and labor and another year warranty for almost $400. If it werent for the numerous reports online of the machine doing the same to others I might have gone for it. Shame on you Whirlpool. Are you the next GM?

I bought A Washer Whirlpool and right after 30 day of the purchase my washer went bad and I called the Whirlpool Services and they told that will take about 30 days to come out and take a look at it. Are you crazy!!!! Freaking garbage that is what is. Never would want to buy Whirlpool again specially with that type of customer services they have..

If you are in the market for a new refrigerator, STAY AWAY from Whirlpool Top Freezer models. Mine just failed after only 5 years and Whirlpool will NOT do a thing about it, except ask, Did you buy the extended warranty? The compressor in my refrig was made in Mexico by a company called Embraco. I used to work for Whirlpool and these compressors were garbage then, and I guess still are, in my opinion.The 5 year sealed system warranty was removed from these refrig years ago and I can only assume this is why. If you want the 5 year SS warranty, buy a side by side or French door model. Just be sure it doesnt have an Embraco compressor on it! And while I am not a believer in them, planned obsolescence dictates you probably should buy the extended warranty/service plan for such a purchase. Dont rely on positive past experience, even for a company like Whirlpool. Their gold ring of promise emblem is very tarnished for me now.

We bought a Whirlpool model WFW5620HW front-load washer at Lowes. The unit shook so violently during part of the spin cycle that the Whirlpool-authorized service company technician said not to use it while parts were ordered. It seems the balance ring was not functioning. Parts ordered were shocks and tub assembly. The technician suggested trying to get a whole new unit, as the repair is so intensive he had only done one or two in his career.Whirlpool customer service said they would not replace the unit, and an escalated request had the same response. I think this is terrible customer service - when there is such intensive failure in the unit, they should provide a brand new machine. The work has not yet been done - we are without use of a washer for an unknown period of time, since the order of a tub assembly is so uncommon that they do not have a time estimate. Needless to say, we will never buy Whirlpool again, and suggest you do the same.

The dishwasher chopper blade broke, and the check valve is gone. My over-the-stove microwave handle came off in my hand, and the top cover for the fan fell off in a pan of hot grease and almost burned me. What the hell is wrong with this picture? I paid a lot of money for inferior products, and I cant find replacement parts anywhere. And they are expensive when you can find them.I have tried to get this resolved before I talked to a rep, and your computers were down. I will never buy another Whirlpool again, and I am spreading the word. Dont buy Whirlpool. I am thinking of posting this on Facebook.

I have a home that was new 5 years ago. My microwave/oven Whirlpool Gold was built in March 2005. The light bulb went out in the microwave 3 days ago. The users guide that comes with the unit says for this call assistance. I called the local appliance co. Cost to replace the bulb is $10 parts, $65 service call $25 labor thats $100 plus tax for a $.10 bulb! I called Whirlpool. What a joke, the biggest bunch of puppets paid by a Michigan based company who never heard of what happened in Detroit! They were no help and understood my frustration but flat did not give a **! For a $.10 part Whirlpool is willing to get bad press worth whatever I can amass!

Purchased new home with Whirlpool appliances installed Aug 21/17. Six months ago, I noticed that when I opened the door to the microwave over my range, the light flickered. A few months ago, intermittently, stopped working, now, not working. After reading the reviews, I am having the same problems other consumers are having. DEFECTIVE PRODUCTS! DONT BUY!

I bought a Whirlpool front load washer, model wfw5620hw, July 19 2019. It worked for 5 months and quit working properly. I have been trying to get whirlpool to fix this piece of junk and have gotten nowhere. When I try to call them there is a 40 to 70 minute waiting time then I got transferred to another department for another 60 wait. This has happened several times in the last two months. I have never been treated so badly by any company in my life. I bought this machine from Menards and they just refer me to whirlpool so they are no help. I have two other commercial coin operated whirlpool machines and they have been great but this model is junk. Other people are having the same problem with it as I am having.

I bought a new Cabrio washer in August of 2011, and by December of 2011, it sounds like a jet engine when washing or spinning. It is still under warranty, but it is the same issue reported by countless others as I have discovered. Whirlpool should recall and find out what the problem is so that every consumer does not have to experience this issue.I will never buy Whirlpool again and I am going to make sure I spread the word about this machine to keep others from this experience.

We purchased the Whirlpool double oven with convection to go into our new home 18 months ago. I used the self-cleaning cycle on the bottom oven for the first time last weekend. Halfway through the cycle the control panel went blank. Basically both ovens died, and the bottom oven door is locked. After researching online I learned that this has been an issue with the self-cleaning feature on Whirlpool ovens for some time now. So buyer beware, if you decide to purchase, dont use the self-cleaning feature.

We purchased a Whirlpool refrigerator (WRT5L1SMYF00) in April 2012. Within 2-1/2 months, items were freezing on the shelves of the fridge box. I called Lowes & was told to call Whirlpool. I did as suggested & they sent out their service co. tech, Turner Consumer Services. I had all the same issues as everyone else in these reviews. i.e., food freezing where it shouldnt or spoiling when the stat was turned down even one notch. The staff at Whirlpool was as uncooperative as is possible. They smiled and lied to my face during phone calls - anything to get me off the phone. During the next 4 months (till Nov.), techs came out 5 times, never having the part needed on the truck. Always, it was my fault somehow that my stuff was freezing. Their chosen tech service employees were rude, condescending and without knowledge. Five service calls, 3 parts replaced and numerous calls to Turner & Whirlpool got me nothing but stalling tactics. I, too, was told that their tech had to fail the appliance before they could consider replacement - all lies. The tech, when he gets here, says hes not allowed to fail the unit. On the 11th of Nov., I awoke to totally frozen-up coils which kept the fridge box from cooling. We had company here from out of town. We moved out the new fridge, moved back in our 21-yr-old unit and got through till our visitors left. Whirlpool has been completely unresponsive to my appeals for some relief from this fiasco. I continue to receive requests from Whirlpool to purchase an extended warranty. Really? My husband & I went out to Sears and purchased a GE & have had no issues with it whatsoever. We are older, on a fixed income, and can ill afford to purchase 2 fridges in 7 months, not that Whirlpool cares. Not only will I never buy another Whirlpool product, but I will warn everyone possible to not buy from them. In fact, my intention is to use every possible forum, Facebook, Twitter, any & all review sites here in KC, MO or anywhere to put Whirlpool down. I am, however, considering one more expense - a lawyer.

Bought the above named model number Whirlpool dishwasher in Nov 2017 and it stopped cleaning 6 months later, dishes were instead of dry and NOW the motor is completely shot! Never again! This is ridiculous that the part cost more than the product! Worse that I need it repaired or a new one in less than 3 years!

I purchases a Whirlpool 32 Cubic foot 3 door refrigerator in stainless model WRF992FIFM back on November 29, 2016 from Costco. I noticed that it was not making ice and that the refrigerator was around 50 degrees. This was on October 21, 2017. I called Costco and they contacted Whirlpool who sent out a service person on October 25. I am still without a working refrigerator and it is November 9, 2017 as I am told that a circuit board needs to be located.I have called both Costco and Whirlpool and no one seems to be worried about it. I was told by Whirlpool that if a part is not available by end of day Friday November 10 that I will be considered for a replacement. Considered really? I have never experienced such deplorable customer service on both Costco and Whirlpools part. It appears that this model is a lemon as there are large numbers of complaints on numerous websites. I asked for a refund due to the bad reviews and lack of parts and was denied. I will call on Friday for an update.

We have a Cabrio washer and dryer. The Washer has had problems since year one. We have just gone through service with Sears to fix a rusted out hinge on the lid. The tech broke the lid trying to drill out the rusted screws. He ordered a new lid and six weeks and one day later came to put the lid on. This was terrible. We were rescheduled two times for our appointment. Today the washer will not start on the cycle when you press the start button. We will never buy another Whirlpool product and not Maytag if what I read is true. Probably will be six more weeks to get this resolved.

I hope the CEO posts this on a giant screen in front of all their employees. The first thing I did after moving into our new home is brag about the American made Whirlpool appliances. Being from the Midwest I take pride in made in the USA product and go out of my way to support homegrown companies. I know that a number of the components in my fridge include the fan that failed after 11 month were most likely sourced and manufactured in China... but that no excuse!! Whirlpool needs to do a better job of QC. You need to be passionate and rigorous with your testing. Dont reduce cost at the cost of your customer base. It is amazing were to the point where we can no longer compete with China in quality.Second is customer service, if you know you cant compete in quality you need to be able to make up for that with customer support. I called Whirlpool and scheduled an appointment the day the fridge quit working. I was upset that it would take three days to have a working fridge but I was understanding. Lucky for me I had an understanding neighbor too. Anyways, when the day came for my scheduled warranty repair I was told that Whirlpool was mistaken and that I wouldnt be able to get it serviced for another week! This is just unacceptable.Right away I called the Whirlpool customer service representative and manager to express my frustration with this error. They were polite and both agreed with my frustration. It also sounded as if they also didnt understand why their own company was doing such a poor job addressing repair issues. They made it sound like this was a common problem of people getting overbook at repair service providers. Again another fumble. Bottom line, due to my position, I dont really have a choice but to wait another week for a repair. Take note: Every time you lose a customer like me this you lose 10! I will now go out of my way to tell people about my negative experience rather than my positive. So disappointed.

I have been a dedicated Whirlpool customer for 50 years. I purchased my new, Cabrio washer and dryer in 2011. The dryer works fine. The washer does not. It ties everything in knots. Most everything comes out in one large, wrinkled lump. When washing sheets, it wraps the whole load in a soaking wet, fitted sheet bubble. You cannot wash one item by itself, because it will become unbalanced and shutdown. I will say that I havent had any repairs yet, but I have a feeling, its only a matter of time. I have decided to buy a new washer, but it will not be a Whirlpool.

We have owned refrigerators for over 40 years. Never had one as bad as this. Three ice maker replacements lasting maybe from 6 months to 2 years. Cap that off with customer service people who by voice and tone could not give a rats ** about helping the customer. Today it took me from 3:10 pm to 5:30 pm to get a real person on the phone. When I did the attitude is so reminiscent of a fast food hamburger joint with arches. Yes they know the refrig and ice maker are and have been a problem but they don’t care cause we have no option. Whirlpool will NEVER SEE ANOTHER penny of my money. Time to look at real appliance makers. Horrible.

My WTW4900BWO failed after about 2 1/2 years. Out of warranty, but I called Whirlpool Customer Service and was initially delighted that they offered to sell me a repair warranty that would cover the repair of my broken transmission. Was told that through AIG Insurance, I would have a repairman at the house tomorrow to repair the washer. A few hours later, their contracted local repair service called to try to push appointment back a day but I refused since I was told my washer would be repaired tomorrow. They showed up the next day in a old faded van, diagnosed the problem and then told me they would have to get authorization and come back in 3-4 days. A couple of days later I received a voice mail from AIG saying that since the cost of repair was more than the cost of the premium, they were canceling my policy & would refund my money. So a week later I still had a broken machine and no solution other than buying a new one or paying the cost of a new one to repair. Moral of the story: Whirlpool builds unreliable washing machines (and water softeners) and their customer service will promise you a repair that may not happen. Dont buy Whirlpool, but if you feel compelled, you better buy an extended warranty and cross your fingers. That said, we always had purchased GE appliances and never had a problem.

We have always bought whirlpool appliances, and trusted the name. We can put a man on the moon but we cant build a reliable bottom freezer refrigerator. My previous refrigerator was whirlpool. 19 yrs old when it went out for a new whirlpool bottom freezer fridge, 2014 Jan. 14 months after purchase, no warranty. The temp in freezer and upper compartment would increase and stop making ice. At first, we thought it was the icemaker. Repairman NOT FACTORY TRAINED, THIS IS VERY IMPORTANT.. Came and looked at it said, yep, icemaker. Plugged it in after 4 days. Just like brand new - making ice, not the icemaker. About 4 days later same problem - temp increasing. Called the store where we purchased it, sent the same repairman. He said it was a cooling fan. This went on for 2 months trying to figure the problem. Well, we cant rebuild a refrigerator out of parts it doesnt need, so we called a FACTORY TRAINED TECH who diagnosed the thermostat and defroster in the bottom of fridge taking two screws out and pulling bottom freezer out. It was iced up. Cost to fix it - 522.00. So I called whirlpool corp., explained problem. They agreed to pay for parts if we paid labor, 100.00. This is doable. However, if we continue to have problems after this, we will purchase a top freezer fridge, no ice maker because they constantly break down.

The Cabrio top load washing machine is a piece of junk, an expensive piece of junk. The only way someone could give this machine a good review is if they work for Whirlpool or they think beating clothes up against a rock in the filthy Ganges River makes them clean.We purchased the HE top loader because we were told that all the problems of the front loaders had been worked out in the new top loaders. What a joke. At least the front loader I had, cleaned the clothes. Since we got the glass top model, I made a movie that shows several items of clothes just sitting on top, not getting wet, not getting moved around, not getting rinsed; therefore, not getting clean.After the wash cycle spins down, the clothes are pinned up against the side and the rinse barely touches them before its final spin. We have several items that had stains left from the soap - yes, we used HE soap, Im not stupid. Never again will I waste my money on a Whirlpool product or anything from Best Buy.

A new washer, kept in pristine condition, indoors in an upstairs laundry room, used by 1 person for 4 years should NOT rust out. I took pictures and sent them to Julia ** a company representative after she offered me a discount on a new washer but would not send me an email with directions like it was some kind of secret until I insisted several times. The email simply had her phone number. I was to let her know the models I would be interested in and she would tell me if those were available for the discount. Then the company would charge me, deliver the new one and charge me to install and remove the old one. How is this for a great company. I sent her the models I might consider. No word back. Whirlpool, not looking like a stand-up company to be proud of. Shame on this company.I like the machine, but seeing it rust out before my very eyes has changed my mind. How will they address a 4 year old washer rusting from the inside out? How will they address a 1 year warranty? I found a copy of Whirlpool Washer Warranty that used to have up to five years for issues such as poor workmanship. It takes more than a year to find these things out. Dont make them if you cant guarantee that they will last. My last Maytag lasted 18 years and was still in good shape. I just wanted a model without the agitator in the middle and on that would conserve water. Should have kept the old one.

We purchased a Whirlpool Dishwasher from the Home Depot, it was installed 3-28-2015, less than 30 days ago. On 4-21-2015 the dishwasher stopped working. I called Home Depot expecting a replacement; but we were told you have 48 hours; you need to contact Whirlpool, due to the CRAP warranty. I called Whirlpool, we were told that a TECH would need to come out and address. They came today, ** , told us that the Motor is bad. (NOTE I havent made a payment on this dishwasher). So we called Whirlpool, expecting they would replace. I spoke to ** who advised me they would not replace, only repair. I explained this is unacceptable for a new product. I demanded to speak to her Manager; Spoke to ** who said the same. I asked to speak to her manager, his name is ** , but HE DOES NOT DEAL WITH THE CONSUMERS, this is beneath his job class I was told. So NOW I have no choice but to have this Dishwasher repaired; it will take over 2 weeks to get the part. I just dont understand how this is good Customer service. It is the worst I have ever experienced.

Whirlpool Cabrio Washer - A total waste of money. My clothes are never clean. The low water system is rubbish. It doesnt work! Check out my pictures below. That is the result of a 63 minutes wash cycle. Dont buy this piece of crap.

I purchased a Whirlpool upright freezer from Sears 17 months ago and it stopped working. I find the warranty is only 12 months. I contacted Whirlpool and they left a message on my answering machine that they would not be allocating any funds for the repair of this 17 month old freezer. I spent in excess of $600.00 and I am highly disappointed. I would never buy another Whirlpool anything.

The lid stopped locking just over one year after I purchased a Whirlpool Cabrio top load washer, which disabled the washer from washing. After investigating, it seems the electronic control board needs to be replaced, which will cost $400 just for the part. I have a large family, including a disabled child, and a washing machine is mandatory necessity that I cant afford to replace after only one year.

The washer and dryer leaves the clothes heavy and wet, the balancing does not work, therefore the spin cycle just bangs against the machine, I tried emailing the support but no response, can somebody reach out.

In October 2009, I purchased a Whirlpool Energy smart gas water heater with flame lock safety system.$509.00 I had it installed on 5/4/2009 by Westmoreland Affordable Plumbing, $218.00. On 10/15 called Whirlpool stating that the upper thermistor was coding as a failure. They sent me another one to replace it on 10/19/2009. On 10/19/2009, 1 and 1/2 hours later, the tank was coding a bad gas valve, called back and told Whirlpool what had happened and that I smelled gas. I shut off the gas to the water heater and waited for a valve replacement to arrive. On 10/21/2009 I had E.H. Plumbing to install the new gas valve to the water heater, $150.00. On 10/28/2009 the new gas valve went bad. I contacted Whirlpool and argued with them until I had them replace the hot water tank. With their approval I went to Lowes and tried to get the same water tank but they no longer sold that model anymore. I was given their equivalent to the one I had purchased earlier. I had it installed on 10/29/2009, $150.00. I now see a class action suit was filed against Whirlpool for the model in 2008. They were still selling this model after the lawsuit???? I spent $1027.00 for a $509 hot water tank and a lot a days without any hot water. I have all my receipts and returned codes for this transaction. Is it possible to get my $300.00 back (for two extra installations) as a result of this problem? I also kept the old gas valve thermostat.

Purchased this oven in September 2012. Three months in, we tried to use the self-cleaning feature and blew a thermal link (guessing terminology). Tech came out and got the oven open and that was his determination. Also said he would replace both the front and the rear one because it was pretty common that if one was bad the other would probably follow. Said hed have it within a because he had to order it from the factory. I called a week later because no revisit had been scheduled and found out that the factory also did not have the part and was sending me a new unit. Whirlpool was supposed to call and tell me that and did not. It would be another week. Then a few more days for them to come out and replace it and pick up the original unit.Now I have brand new unit again so we tried the self-cleaner. Same issue. To make a long story short I called again this morning and scheduled yet another service call because the oven is inoperable again after running the self-cleaner. This is the 4th time with the replacement oven. They have replaced the thermal units several times and have replaced the fan.Fortunately, when I complained vehemently about the original unit, Whirlpool gave me a one year extended warranty on the replacement so I am still under warranty, which, if youre dumb enough to buy a Whirlpool after reading this, I would advise paying for. If you already have one and are having similar issues, call Whirlpool and insist they give you one for free because they sell junk.This time I told the nice customer service lady that, since the holidays are over and I can get by without the oven, I am going to run the self-clean right after the tech leaves. When it blows and gets repaired again I am going to repeat the process until they refund my money or send me something that works. Whirlpool apparently doesnt care because in their agreement with their service companies they only have to pay for the first visit. After that they just supply parts. I will keep doing this until I run out of service companies in Denver. Then I am going to pay for another extended warranty when this one ends in September 2014 and continue the process.Wake up Whirlpool!! If these units fail consistently at high altitudes (which every tech that has come out here has mentioned as an issue) then fix the problem or quit selling it in these areas.

We moved into a new home in December. We purchased the home too late to choose our appliances or upgrade over what they install. From the start the oven has been aggravating in both the noise that it emits and the variance in actual temperature. We have had the Appliance Service out twice for these ovens. We are told that the noise which sounds like a wind tunnel is normal. It is there to keep the circuit board cool especially during the cleaning process. The noise is quite aggravating and is amplified throughout our open floor plan to all parts of the house.The temperature variance has been calibrated to be more accurate, but Im not convinced it is on the right temperature yet. I continue to give it a try, but Im not sure if the noise of the fan in the oven is making me feel negative towards using the oven at any time. We hate to have to replace these new units with another set of double ovens, but I doubt if I can continue with this noise much longer. It will definitely not be a Whirlpool or KitchenAid double oven of any sort.

What a POS. Havent even used the thing to cook a meal yet and already some chunk of metal fell out from the port at the top left inside the oven (behind the vent). It was clearly cheap pot metal. What else is this thing made out of?

Over the course of the 9 years that I had this hot water heater, I had to have the smart control box on top of the water heater replaced 3 times for burning up. The wires in the smart control box literally burned up and melted together. I am thankful that I was home each time it occurred, because if I had been at work when it burned up and not able to shut off breaker to it, as I did every time this happened, my home may have burned down because of it. I did just get Whirlpool to replace this hot water heater with a brand new one. However I have now paid installation costs twice. Thats not right. I had to pay a plumbing company $725.00 today to just install this new one. I bought the highest priced hot water heater that was also considered top of the line 9 years ago. I did this because Whirlpool is a reputable company and it came with a lifetime warranty. This doesnt make me happy and satisfied though when I have had to pay to have it installed twice. The installation costs more than the price of the brand new hot water heater! I also called around and did my homework first. The company that installed it was actually the lowest price of all of them.

Why does your AquaLift self-clean feature not work? Tried numerous times & have been scrubbing all afternoon... Horrible!!! My last oven (Maytag) self-cleaning feature worked awesome, just had to vacuum out ashes & wipe down with regular soap & water. Have no idea what to do to get this oven cleaned!!! Very frustrated...

Whirlpool Cabrio Washer - I have had my washer for about 4 years, paid $1,000.00 for the unit and now I am being told that the control board needs to be replaced and it will cost me anywhere between $300-$600 to fix it. My point is, a washer should last longer than 4 years especially if you paid good money for what I thought was a reputable brand.

I purchased my Whirlpool Duet washer about 14 months ago. After about 8 months, I noticed that it had started leaking. It was under warranty and the seal was replaced no problem. I then started to notice that my clothes were getting small tears in them. Around January (13 months after purchase), I got tired of finding new clothes and jackets with rips and tears in them. I finally found that the plastic piece around the entrance to the washer was rough and jagged. I called Whirlpool and they told me they could send out a service tech to file down the jagged edges. They told me this was a common problem caused by the zippers on jackets hitting the plastic and causing it to become rough. Because it was one month out of warranty, I would have to pay for the service call. The lady told me I could try filing it down myself. I feel like I should not have to file down anything 14 months after purchasing a new washer. I feel like I should not have to worry that my clothes are ruined every time I wash them. If this is a common problem as the lady told me, it appears to me to be a design flaw and should have a recall. I have lost several outfits and jackets due to this machine and I am very frustrated that Whirlpool would not stand behind their product.

I am a Licensed Plumber in Oklahoma, have been for 25 years. Our company will no longer work on Whirlpool water heaters, heres why. I diagnosed a water heater that the pilot would not stay lit, the thermocouple was bad. Whirlpool Tech Support told me to go to Lowes and buy the parts and send them the receipt and they would reimburse me. The customer was furious that I charged them for the part and I told them when I got reimbursed, I would send them the money. Well, I not only never got any money from Whirlpool but I never got paid from the homeowner who was mad at me and I didn’t even sell it to them. Beware, buy Rheem.

I wouldn’t recommend buying Whirlpool appliances. Hot dishwasher in December used 1 month and the board went out. 3 month to get a new then they install it and they sent the wrong user interface. Wait another month. Still no call. No dishwasher. Everyone I know has issues with Whirlpool appliances that are branded as made in US yet if they truly had good components that were made in the US they would get more customers back.

French Door Model WRF989SDAWOO: Horrible quality, worse support! We have a new French Door (not inexpensive). Within 3 months of owning it, we phoned in because the unit was periodically making a very loud, metallic humming sound. We were politely told that noise was normal, and that if the unit was working when the service man came out, we would be charged. A few months later, the noise was constant, and we noticed that the temperature was not stable. Freezer was set to 0, Fridge to 36, yet the thermometer was reading 20 (freezer) and 38 (fridge). We called in, concerned that it was failing. We were put on a schedule for 9 days later. We were told we would get a call the day before with a 2-hour window when the tech would come. That didnt happen. We got a call that the tech would come between 8:00 am and 5:00 pm (he showed up at 5:35 pm).We phoned in 3 days later to tell them that we were losing food (freezer was now showing 29, fridge 40). We were told (by both Westinghouse and by A&E Factory Service, which is Sears) that we should rent another refrigerator. When the service tech showed up, the first point of contention was that we had Whirlpools warranty (and had paid for the extended warranty) rather than Sears Master Protection agreement. Nevertheless, the tech finds that there is a problem with the evaporator coil, which had to be ordered from the factory. The tech was nice, and told us not to wait to be rescheduled, but to call him directly, and he would come the business workday after we notified him that the part arrived. Another week without a refrigerator / freezer, and now we have to worry about what the tech told us; these units are NOT of good quality, and have had repeated failures in the cooling systems.

We purchased a KitchenAid KFIS29PBMS00 in August of 2013. By March of 2014 it had stopped freezing and producing ice. Sent out a technician (mind you each technician has to come twice, once to diagnose and then to repair). They determined that all of the panels and ice maker needed replaced. Did so with no resolution. Placed another call. This technician determined that the compressor was bad. Installed a new one on April 10th. The fridge worked for 30 days. Stopped freezing and producing ice. Placed the 3rd service call. Was told that the new compressor was bad. Technician showed up on June 5th to replace it but did not have one with him. He was told by Whirlpool that they had discovered a wiring problem and that if the Serial number begins with K322 -K335 yours is one of them. We are K324. He ran a serious tests and contacted Whirlpool. I was told it is not in Whirpools hands. LUCKY ME NOT. It is now June 19th, I have made 2 additional calls to KitchenAid after not hearing anything back was told that I was in the process of receiving a new fridge and that I would get a phone call. After nothing I called back again. After 47 minutes I was transferred to a Supervisor. According to her while we were on the phone, she ordered a new refrigerator. No upgrade, compensation or a care in the world for the consumer. I will NEVER purchase a Whirlpool appliance again. I expect to have to call back again.

Nice looking, prices very fair for quality product. Options are always good. My mom used Whirlpool. That thing that goes in the middle of the old time washer is now gone. That thing would rip or stretch out clothing bras. Anything that was nice it would make it look horrible. Ive had my washer and dryer for 6 years and they still work like new. When shopping for a washer and dryer I do look for capacity, energy efficient and the brand. I prefer to stick to the old school brands just like my mother did. I must admit that I do love the fact that it is an HD high efficiency washer. The deal-breaker would be a low quality construction made a washer or dryer nobody needs to have problems with it. If youre spending that type of money you need to get good quality items.I love my washer and dryer. Theyre both and white color. Its a Whirlpool Cabrio with HD High efficient load energy saver and H2 wash system. The washer has a lid with a see-through glass which I love. My dryer is also a Whirlpool Cabrio steam with a resource saver that gives me a lot of different options as far as my clothing is concerned on how I need it dry.

I love my stove and all of its features. My stove is easy to clean and I Love the self cleaning oven. I have a flat top so that helps when it comes to cleaning, not to mention it makes cooking a breeze. I love all the push buttons and how smart my stove is. I highly recommend my Whirlpool to anyone looking for a great appliance.

The water dispenser tube cracked and split off near the dispensing end, making the dispenser unusable. Not a consumer repair, by any means. Refrigerator is only a year old. I had a similar parts quality issue with a Whirlpool dishwasher. I will never purchase another Whirlpool appliance, and will advise all to avoid as well.

Pros: The refrigerator is large and roomy, easily adjustable glass shelving, and easy temperature controls for the refrigerator temperature and freezer temperature. Cons: the refrigerator is bulky and limits space in a small kitchen. The lower freezer door does not seal very well and requires frequent tweaking and adjusting around the door seal. Also, the freezer handle becomes loose easily and requires tightening fairly often -- which is a pain to get on the floor on your back (and a flashlight plus a special wrench) to tighten the handle.

We purchased our basic Whirlpool refrigerator model # WRT318FZDM05 from Lowes on September 13, 2019. We bought one of the more basic models available because we have owned higher end fancier refrigerators which have had multiple problems and not worked. So this is the 18.2 cubic feet top freezer model. About six weeks after owning it (conveniently just past the 30 day return window at Lowes!) we began to notice that our freezer wasnt freezing properly or making enough ice. There is only one control panel in this basic fridge so we turned it up. While this cranked up the freezer, the refrigerator compartment began to freeze its contents. So we had to choose between soft serve ice cream and refrigerated eggs and milk or hard serve ice cream and frozen eggs and milk! Finally after the holidays the certified Whirlpool appliance technician came out and recommended a repair with replacement of start device and control board. His report: Freezer not freezing, found the compressor turning on and off. The refrigerator was not even 4 months off the floor and the problem began when it was only 2 months old! When you call the Whirlpool number heres what they say: Welcome to the Whirlpool customer exp. For over a century weve believed in everyday care. Lets see how we can care for you today.Well, when someone calls with a very recently purchased refrigerator whose START DEVICE and CONTROL BOARD no longer work properly that person should be able to return the defective appliance and get a new one. Nope. Not with the Whirlpool experience. You are told that youll have to wait and see if those devices which are ten days away from being replaced in your new refrigerator will fix the problem. So basically NO do not buy from Whirlpool. Turns out a century of everyday care (??) hasnt taught them much about how in this century people need a refrigerator that works everyday!!!!

Remember the old movie classic Network, with the line, Im mad as hell and Im not going to take it anymore? Well, that is me and my new self-cleaning Whirlpool ranges that requires a manual cleaning kit (provided by Whirlpool after my purchase). I am angry enough that I have approached an attorney and I hope that if you have your own story about an AquaLift fail, you will include it on my website **. Thanks...

Whirlpool Water Heater bought May 2011: Water heater not heating. I called Whirlpool and they stated the equipment is under warranty but not the labor; $137.50 for 1st hour of service. Troubleshooting is a joke. It just doesnt heat. Waiting on the 3 plumbers to call me back. They are busy. Water heater went out Sat morning and Whirlpool doesnt open until Monday. Its Monday at 5pm and Im still waiting on a call back.