Had washers model # WTW8500DCO repaired after being install for 14 days. Have had washers repaired every 90 plus days because of constant electrical and mechanical failures. Would not ever buying another whirlpool appliance to my worst enemy. Customer service is a total failure. If you ask a question after talking with you for 5-8 minutes and they dont have an answer they start saying HELLO, HELLO? I have to hang up. I cant hear you. Just a really sad business. Stay away!

I have purchased Protton 3 door (Protton 20142, S.N **) fridge in Mar 2016 and since purchase of the fridge I have facing cooling issue. Its take around 24 hours to make ice. After sales service is also pathetic because after raised request the service person came about 6 or 7 days later, and he did not check anything and recommend me to go to the service center. I am not sure why Whirlpool kept this type service person and service. My concern is if Whirlpool is not ready to provide home service then should mentioned in service commitment we dont provide home service. I am using first time Whirlpool product and I realized Whirlpool product are very bad and service is also too bad. I strongly recommend to everyone please dont buy the Whirlpool product and I also want to know either Whirlpool will provide service or this fridge product is useless for me.

I bought my refrigerator side by side on April 16th 2010 at Lowes. Not even six months, the liner inside started to get cracked. I called and they send serviceman. He just put a tape to cover the cracks. I called Whirpool corp and they told me its cosmetics issue so our warranty does not cover cosmetic problem for as long it works and cools. I will never purchase Whirpool brands. Lesson learned.

Both are Whirlpool Commercial quality. I got them free from my Co-Op. They didnt cost me anything. They have been here for years - at least 18 years. They have performed flawlessly. I would look for anything discounted. I do not have a problem buying scratch and dent items or last years models. I am not big into brand names and their claims. My sister has gone thru several Maytag appliances in just a few short years. I will not buy any front loading washer, its top load only for me. The dryer has to be electric because we do not have gas in my Co-Op complex. I have been lucky to have only two washer and dryer combos since I was a kid. My family bought a Kenmore washer dryer combo in the 70s that lasted maintenance free into the 90s when I got the Whirlpool set that I have now. I only need the basics side by side set ups. Even though I live alone I do a lot of laundry. Since I have had these commercial grade machines I am more leaning toward another set of commercial grade machines. They seem to be able to take more abuse/over loading than the fancy expensive machines.

Updated on 12/28/2020: I purchased a 28 cu. ft. side by side Whirlpool refrigerator less than 3 years ago (Feb. 18). The icemaker dispenser paddle quit working nearly a year ago and there are no replacement parts supported. Today the ice maker quit making ice. This is crap for a major appliance that youd expect to go twenty years or so. Very dissatisfied. Dont waste your money on this stuff.Original Review: I purchased a Whirlpool side by side refrigerator about 2-1/2 years ago, paid $1,800+ for it. Now two months ago the ice maker dispenser through the door quit working. I replaced the auger motor and that didnt help. Now the parts department says the actuator panels are no longer available. This is planned obsolescence to the Nth degree. No support for a major appliance less than 3 years old. Whirlpool SUCKS!!!

I stumbled across this page on another mission and had to stop to add my exp. Perhaps I got lucky and got a good set but Im on my 3rd year and my washer and dryer are my friends. I dont have hot water connected to my washer and my husband is a shingle roofer so I often have to wash his clothes twice but my dogs beds come out beautiful and the sanitizer on the dryer removes odors very well. My water bill went down, I can wash my rugs and large comforters at home now. Plus they are so pretty. Im sorry you are all having so much trouble but I love mine sooo much I just had to stop a moment to throw in a little positive.

Horrible. We purchased the set In October 2010. It worked great for a little over a year. (Go figure, just out of the manufacturers warranty.) The washer stopped spinning out water. Every other cycle completes successfully. The diagnostic cycle is also successful but once there is clothes in the machine, it wont spin. I called customer service and was told that a one year warranty was $230 and service is $130 plus parts. After reading another horror story, it seems that this venture is going to cost us around $450 for a new circuit board. Where is that class action suit at again?

I purchased a washer from Whirlpool through Home Depot on August 7, 2014 and on Dec 31st, 2014 the washer broke. I called Home Depot and was told to call Whirlpool since I was still under a year warranty. After numerous calls I was referred to Advantage |Appliances, a company that provides repair services for Whirlpool. After a week the technician showed up and briefly inspects the machine to conclude that there were two problems with the machine: The controller is defective and there might be another problem since the water is not draining. An order was placed for the part and another week went by with still no part. I called the corporate office only to hear that it might take 5 to 7 days to receive it. In the meantime I had laundry piling up. I was forced to go to the laundromat with one arm in a cast and a painful lower back. I finally received the part on Friday and the technician arrived on Saturday to install the part and then announces that she was willing to fix the water pump but had to get paid in cash since this was not included in the warranty. Now mind you! This woman knew about the problem from her last visit but made believe that it wasnt a problem. Advantage Appliance makes money by extorting their customers out of money. This young lady stood there without blinking asking me to pay her $89.50 to do the job she was suppose to do in the first place. I purchased an extended warranty from Home Depot only to find out that they would not be able to do anything since I was still under warranty. I have never been so angry and want Whirlpool to take responsibility. I am sitting with a washer half full with water and no one is stepping up to do something! Whirlpool is disgusting! The corporate office was not friendly or nice about this situation. They dont care! Why do businesses like Whirlpool get away with this? This is not acceptable.

Bought a Whirlpool refrigerator at Home Depot in 2018. It has been a $3,000 piece of junk!! Customer service is garbage!!! They refuse to address a persistent problem since the day we bought it. Do yourself a favor and buy another brand!!

I’m a 69 year old married man who has probably owned about 8-10 clothes washers during my life. I purchased my first Whirlpool washer about 1 1/2 years ago (Cabrio - model WTW8500DC2). It began leaving sediment on my clothes immediately, even though I followed the specific washing instructions. Whirlpool sent 3 different repairmen to fix the problem, each indicated there had been problems with this machine. None were able to fix the problem. When I called Customer Service for the 4th time, they refused to discuss the problem. They said there was nothing wrong with the machine, it was my problem, I must have too much “lint” in my clothes. Haven’t had that problem for 69 years, but this was their way of handling the problem. They refused any further help. I would discourage everyone from buying a Whirlpool product. I absolutely do not back their products. You are on your own!!

Our Duet Whirlpool washing machine is less than 3 years old. It would not always turn on when we would start it, or it would start and then it would give me an F70 error. If we pushed the start button again, it would continue to go through the wash cycle. There was nothing in the manual about that error. I called the service department and they could not tell me what an F70 error was either. The service department wanted to schedule a service call right away and offered me an extended warranty for $345.00, for one year. Since it was less than 3 years, and it didnt seem too serious (since the wash cycle would complete after pushing start again), I figured that it wouldnt be that much of a repair bill, so I declined. Also, I might add, that my previous 25 year old washer had only had one repair bill for a total of $200.00.When the service tech left, he handed me a repair bill for $741.00! I nearly fainted! He put in a new board. I immediately called the service department back and they said, Sorry, the extended warranty was a one-time offer and no assistance was offered when I asked. I could have bought a brand new washing machine for that price. Bottom line is, I would not buy a Whirlpool appliance again, and I would never contact Whirlpool for a problem. I would contact someone local. Had I known that a repair bill could have remotely cost over $300.00 on a new washing machine, I would have waited until it completely died and then bought a new one, and not a Whirlpool!

After 12 months (warranty) the bearings had to be replaced, $300. 12 months later bearings needed replaced again for another $300... was told by the repairman not to waste my money. This would happen again in another 12 months. This is a issue with these washers. Opted to get something else. Very unhappy to only get a couple of years out of this machine. I have also had to wash some loads twice to get clean... unacceptable performance!!! Contacted Lowes & Whirlpool to no avail of course. Never again!!

We purchased our Whirlpool Duet model WFW9150WW01 13 months ago. The warranty was up at the one year mark. We chose not to purchase the extended service plan. After all, a washer should last at least five years right? Wrong! The front seal has gone bad. It is an $85 part plus shipping, plus hours of my time. So, I purchased a product that is supposed to conserve water and instead I am having to purchase a petroleum-based product (the rubber seal), as it would seem, every year or so! These companies have us snowed with the whole conservation bull! CFLs, High Effeciency, Bio Fuels, etc., its all a hoax! And it is a hoax at our expense. Does anyone just produce a good product anymore? Oh yeah, I forgot... Japan does! Our economy continues to go to hell while other countries are coming online. Get your act together, guys, before we lose everything!

My front loading machine is moldy and smells terrible ALL THE TIME -- I hate this machine and will never ever buy one like this again. I spend more money on cleaner than I do on actual laundry soap.

This is an AMAZING dryer. Probably the best I've ever used. My husband & I live in a mobile home so our main reason for purchase is the fact it is VENTLESS & it's compact. The dryer is so quiet. You can hardly hear it with a tv going. It doesn't take any more time to dry than another modern dryer. The end result are damp clothes, however there is enough steam and heat left in the bin at the end of the cycle to where if you fluff the clothes they'll be dry in a matter of seconds. The dryer acts as a dehumidifier by capturing moisture from the air it uses. All the features are up to date and easy to figure out. It's worked extremely well since we've had it and I'm happy to say we LOVE IT!

We bought this fridge 1 year ago. We have already been without a fridge from Oct 2016 to Jan 30, 2017 due to a drawer going bad which caused the whole thing to quit. Now it has an obstruction in the Freon lines that causes it to freeze up and not cool. It was deemed not repairable by service company sent by Whirlpool/KitchenAid, and yet they want one more test run. The last person I spoke with at customer service had a flippant attitude and said there are no notes. What they do is drag you along for so long, make you wait and abuse you with tests, and hope you finally give up and go away. I will never buy another thing with Whirlpool/KitchenAid stamped on it!

We purchased a new Whirlpool Cabrio washer, model #WTW6340WW0, and dryer unit 2 1/2 years ago. We did our research online; Consumer Reports got great reviews everywhere. We went to Lowes and was told that this set (washer/dryer) was the top of the line in top load washers, so we purchased it. Now 2 1/2 years later, our washer is out of service, bad power board is the suspect and maybe the pump. I have heard that there may be a class action lawsuit coming down the pipe against Whirlpool and would like to know more info if it is. We paid nearly $1,000.00 for the washer and like other complaints, we were led to believe that we would get 10-14 years service out of the unit. But that did not happen. I think Whirlpool, Consumer Reports and Lowes should all be held accountable for misrepresentation. I can assure you that all of their executives received attractive bonuses for misleading the consumer. I would not recommend Whirlpool to anyone, Consumer Reports nor Lowes.

We bought a Whirlpool Cabrio 2 years ago and they are an absolute piece of junk!!! There is only 2 people in our family so its not like we are washing big loads. It doesnt get my clothes clean and the clothes stink. I have followed the directions on cleaning the washer and it does not good. Now my clothes are soaking wet at the end of the cycle so I have to put it on drain and spin just to get most (not all) the water out of them. And when I take my clothes out, they are just as dirty as when I put them in. Called a technician and its going to cost over $400.00 to fix. This is nothing short of robbery!!!! This machine is a piece of junk. I read over 500 reviews on this washer and they all had problems that cost as almost as much as the washer cost to repair. There really needs to be a recall or a class action lawsuit against Whirlpool.

We bought model # WTW5000DW2 Whirlpool top loader. The sensor for water level continually bangs until the water reaches its required level!! Very annoying! I like that it doesn’t have an agitator but that’s it. I’d rather be able to pick my own water level. It also is a very slow process!! I would not recommend this machine unless it is going into a sound proof room.

After only 14 months of light use, the magnetron in my over-the-range Whirlpool stainless steel microwave failed. The cost to repair was $350. I paid $450 for the whole unit upon purchase. I wrote to Whirlpool with documentation and got a voicemail that they were sorry, but the 12-month warranty had expired. The independent repair person said it is the Korean manufacturer of the magnetron that is the problem. He is replacing units all over town on all kinds of models Whirlpool is involved with, including KitchenAid. Whirlpool needs to get their money back from Korea! I will never buy another Whirlpool product and have told them so.

I have owned a French-door Whirlpool/Kenmore refrigerator for less than 3 years & all the lights start flashing fast when you open the doors. Anyone that knows anything about seizures know this can set one off. Turns out its a common problem with the LED lights & you have to replace circuit board at over $100.00 for the part, plus you may have to have it installed. Best to stick with a $0.99 bulb you replace every 5 years.

I purchased a new Whirlpool washer, from day one it did not work, for the past month I have been trying to fix the problem with service people. The service people were at my house 5 times without any positive results. I was told by Whirlpool representative that they will not replace the washer or give me my money back, they have 12 months to fix the problem. I have never seen such a bad customer service and arrogance towards a customer. I will never buy anything manufactured by this company.

Whirlpool has been my brand for years but I must say that after buying this washer #WFW75SHEFWO from Lowes - on sale, which is clearly a lemon, that I will never buy a Whirlpool appliance again. Not because I believe all of their products are subpar, but because the service on these units is unacceptable. The first call for service repair resulted in the Appliance Repair Service company missing the first appointment due to being overbooked, rescheduling and missing the second appointment due to illness, and the third appointment the guy finally arrived nearly five hours late. Supposedly they were a man short. When the technician finally showed up he claimed it was the board and the pump and scheduled a time to return to fix it and then he never showed up... No call whatsoever. Clearly a lack of clear communication and no respect for a customers time. I called Whirlpool to complain. Nathan, a supervisor was attentive. I requested a different company and was refereed to Appliance Doctor in North Hollywood. Rosa, the customer service receptionist at Appliance Doctor, is quite pleasant, professional and clearly wants to correct the numerous missed appointments that keep occurring with her Whirlpool appliance repair company. First repair appointment missed due to illness, next he came and did not really inspect the unit completely, and third appointment rescheduled nearly a week later due to a death in the family. No other repairpersons? I am certain it will be a car breakdown the next appointment. I have no patience for bad management because it is always an extension of bad ethics, which if you believe many of the negative reviews on this site Whirlpool and their various appliance companies appear to frequently miss the opportunity to engage within an honorable sphere. This is a new washer purchased only a few months ago. One technician mentioned it was due to overuse of soap/. The other technician was adamant that it was a sock stuck in a pump. Really? He did not open it up or even check the unit with any thoroughness. Error codes are enough. I was informed it would cost me and that this problem of the unit shutting the door and not completing the wash cycle was not covered by warranty. I informed him that I would call the manufacturer and insist on the unit being fixed. I did so and Whirlpool agreed to cover the repair. My schedule has been adjusted repeatedly to be present for these various service appointments only to have them cancel with a text. Bad business. I called Whirlpool repeatedly and was informed that socks must be put into a wash sack and no rugs with rubber backing. Again, my jaw dropped. What? I had an Amana washer and dryer for over 12 years and they worked great! So sorry I got rid of the Amana washer now. The Whirlpool is a piece of junk... Poor design and the fact that they are okay with such bad service has me calling around to other companies for a new washer and dryer set that will be on par with my Amana set. Whirlpool is clearly keeping these appliance companies in a brisk business with such abysmal technology. I am on the phone with another Whirlpool rep, Tracy, who is very attentive and helpful. The music playing while waiting, sometimes for 30 minutes, is similar to a film score, which helps calm the anger of time being wasted.

Bought it less than 2 months ago. It doesnt wash. It doesnt spend. It works every 2-3 hours if Im lucky. Its the worst product ever. Its not like it was refurbished. It was brand new. Smh. I thought it would save me money by buying a washer. Off to the laundromat I go. I do not recommend this product especially to someone who has a family and on a budget.

My mother-in-law purchased a Whirlpool refrigerator in 7/2010. It broke down the first time in August then consistently after that. We have had repair people out multiple times and the issue continues. I called Whirlpool and they said since it was purchased more than a year ago, it is not their problem. You would think that in all that time they would have found a way to repair or replace it. To make matters worse, we have had to call hospice in to care for my mother-in-law, all she wants is to get ice and water out of the door.

This is the second time since I have bought my Whirlpool top loading washing machine, which was January 1, 2011. During a power outage, I was washing clothes and my machine lid would not unlock after our power came back on. I called the warranty service and they made arrangement for a repair man to come out to repair it, but the appointment was in two days. Meanwhile, I had clothes in the machine I needed and was afraid they would become molded and no good. So my husband opened the lid and I removed the clothes. When the repair man came, he was not going to repair the machine because we opened the lid. He was very rude, but after doing some talking he repaired the lid. Now, once again we had a power outage while I was washing clothes and the lid is locked on the washing machine and will not open. This happened Friday, March 16, 2012; my appointment for the repairman to come is Tuesday, March 20, 2012. Meanwhile, my clothes are sitting in the machine wet because we were told not to try to open the lid and wait for the repair service to come. I am very concerned my clothes will be molded and I will be unable to use them. I would never buy another washing machine like this one. Model number is WTW4800X, Standard/Ordinaire VOXr8ENA(3B). Date of purchase: January1, 2011.

The oven will not turn off. When I called Whirlpool and told them what had happened they immediately put me in contact with the safety division. My question is if it is a safety issue, why is there not a recall and why do I have to pay for the circuit board. If there is a safety issue why is there not a recall.

We bought the Gold Series Whirlpool fridge (Model WRF990SLAM00) in December 2013. A few months after its first repair, (dripping on the top left inside of the fridge), which happened within the first year and was covered by the manufacturer’s warranty, it started to make an incredibly loud whirring sound that kept us up at night. Our bedroom is upstairs and far away from our kitchen, and I had to sleep with earplugs to not hear the noise. We tested the noise on a decibel app and it came in between 66-70. A normal fridge noise level should be around 52 decibels. We had a repairman come out and he replaced a fan even though he told me it wasnt going to fix the problem. Wait, what? After he replaced the fan and the whir continued, we called Lowes extended warranty again, and they sent out a different company: 1-800-Appliance.The second guy replaced two kits and found some issue with the ice maker, which we were not even aware of, but the noise remained, and he then had the gall to say it was a normal noise. If it was normal, wouldnt it have been making that noise the first year we had it? We had 1-800-Appliance come out again and he determined he couldnt fix it, so Lowes sent another guy from the same company, and he replaced the same fan that the first guy replaced, which was clearly not the problem. Three perfectly good fans were wasted. BTW, the repairman who said the noise was normal told us that the fridge had a part that was made to be replaced after purchase because if Whirlpool had the part at the point of sale, the fridge would not meet the Energy Star standards. Hello, lawsuit! After three repairs for the same problem and five visits that did not fix the problem, we were told Lowes would issue us a return order in three days. Finally!Not so fast... one week later, no one called, so I called them and then Lowes denied having told us that! We gave them the name of the person who told us they would take the fridge back, but the woman on the other end said she had no record of that (how convenient) and, despite the California lemon law requiring only three attempts at a repair, they would require yet another attempt by one of their repairmen. She told me that if he determined the noise was abnormally loud and not repairable, then she could contact the manufacturer and go from there. So they sent a guy from the first company out and he wrote down that the fridge was not repairable and was very noisy. He said that should take the fridge back at that point.My husband called Lowes several days later after not being contacted by them and they told him that they need to send a different repairman out from 1-800-Appliance and that only 1-800-Appliance could determine if we could get a refund. If that was true, then why send the other company out? By the way, the second guy sent out by 1-800-Appliance wrote down that the noise was very loud and wasnt fixed by his repair. But the notes Lowes said they received from him didnt say that at all. They told me that he wrote that the noise level was normal. I am starting to think there is collusion between Lowes and 1-800-Appliance. Something very wrong here. So, six visits later and horrible customer service from both Lowes and 1-800-appliance, we are now being told that the repairs need to be 30 days apart from each other before they will issue a return.If the cause of the noise was never actually repaired, then why do we have to wait a month between repairs? We continue to jump through the hoops that Lowes keeps throwing our way, but it is now clear that they have no intention of taking the fridge back. The fridge is less than two years old, and we have the extended warranty. We couldnt take the noise any further because it felt like it was causing hearing loss and after several months of that horrible sound we were both on edge, so we bought an amazingly quiet fridge from Pacific Sales, and they assured us that they would not do to us what Lowes did. Pacific Sales pride themselves with having good customer service. Lowes seems to have taken delight in lying to us, selling us a lemon, and then not righting a wrong.We have moved the loud piece of ** into our garage, and if Lowes continues to change the rules of a return and act in collusion with 1-800-appliance, probably in hopes that we will simply throw in the towel, then at least we dont have to hear that horrible sound in the meantime. If they dont do the right thing and take back the fridge, then we will simply keep calling out a repairman to fix the problem. We have three more years of our warranty, and if Lowes doesnt do the right thing, we will make them pay for this one way or another. Viva la revolucion!!

We our adding our name to a list that is remarkably long. We purchased a top loading Cabrio washing machine just over a year ago and the problems with the balancing of the unit are the same as everyone else who has written in. The service company A&E has promised a lot but has done little to resolve the issues we have had with the machine. One representative told us that she would order the part and have it sent to our home. When the part did not arrive, we called A&E back only to find out it was never ordered because the service technician would not return their phone calls. I find this excuse ridiculous and similar to other false statements they have given us on the other four phone calls made to address the problem. After reading these reviews, we realize that this is only the beginning of what will be a frustrating and costly experience. Never again will we buy a Whirlpool!

I purchased this Whirlpool washer (model WTW7600XW2) on October 2011. Fabric softener dispenser is full of water at end of cycle. Repairman has replaced parts three times, but the problem is still not corrected. Today, I talked with a Whirlpool supervisor. She says this is normal. She told me to take the cup out and empty it. The cup is not removable, so she said I could blot it out with a cloth or sponge. I paid $800.00 for a washer with an automatic fabric dispenser that I must empty manually. I have used whirlpool appliances for 50 years of marriage, but this is my last one. I am very disappointed with customer service.

No response from Whirlpool, but I did find out what the rust was. Instead of using stainless steel or plastic or rubber, the inside light frame is made of a cheap metal that has rusted and is literally falling apart, sharp and very rusty pieces were falling into the washer tub. No wonder I find holes in the clothes that werent there before washing. I removed what I could, including the part it should hold, a plastic plate that covers the light, protecting it from moisture. My husband covered it with electrical tape to prevent injury and possible electrocution. I contacted Whirlpool, but they have ignored my questions and have not answered. They do not have a replacement part for it (stated on their parts website) They give you no solutions to a problematic appliance that should have been recalled and taken off the market due to safety issues that have caused injury and possibly worse.

We bought this Whirlpool Cabrio Platinum washer 1/21/12. After less than 2 years of use, it now sounds like a jet plane taking off on the spin cycle. It is the first Whirlpool appliance I have ever bought and IT WILL MOST LIKELY be the last. After years of using and buying Kenmore appliances I fell for the salesman pitch that this was a better product. After spending $900 on this washer new, Im now told by 2 repair places that service your products that the repair cost for parts is$450 and then labor will total over $700. NOW to add insult to injury, this same machine now sells for $519 new.

We use a Whirlpool Washing Machine and it is one that came with this apartment provided to us by our employers. My parents had a Whirlpool Washing Machine too and they have had no problems since I have known them to use a Whirlpool. The Whirlpool that we are using has been very reliable in the past 3 years we have been using it. No issues whatsoever! The clothes do come out clean, so it does it's job! It is a top loading washing machine as opposed to the newer front loading ones. I have not used a front loading washing machine, so I do not know how it compares to them. The settings on our Whirlpool are basic and very easy to use. (If you know what you are doing, of course). LOL! Reliable is the word for Whirlpool!!

I purchased a Whirlpool French door fridge 6 years ago. In less than a year, it was not cooling and I was able to retroactively purchase an extended warranty which ended up saving me a ton. Less than 3 years later it had broken 3 times with three different part problems with a total down time of 6 months. Despite saying it didn’t qualify for lemon law, I was able to get it replaced after presenting all the facts. 3 years later, the new one is now currently experiencing the same problem and running a toasty 58 degrees and my food is once again in coolers on ice. Shopping for a different brand and I recommend you do as well. Whirlpool used to be a brand you could rely on. No more.

Right from the start of buying a new suite of Whirlpool appliances, the light over the range burnt out. We figured it was just a bad bulb so we replaced it. Soon it burnt out again, replaced it again, then again it burnt out. I finally called Whirlpool about the problem and found out it is the electronic panel that needs to be replaced... Of course at a full charge to me! I am so over WhirlPoo, (yes I spelled it that way on purpose) every single appliance has had issues. I have just lived without a light over my range because fixing it is more expensive than buying a whole new microwave. Never again will I buy any WhirlPoo appliance!

Purchased a Cabrio large capacity washer. It NEVER seemed to get the clothes clean enough, and after the sensors and bearings went bad within three years (out of warranty of course) I gladly kicked it to the curb. I bought a Samsung that has been great. Id like to support USA made, but not when it is AWFUL.

In less than 4 years the top lid broke at a poorly designed hinge point (+$200). Cabrio washer mercilessly tangles/twists clothes; HE does not totally rinse all detergent from clothing necessitating extra rinse (so much for efficiency); now at 4 year point bearing has gone and machine sounds like a freight train (+$250). Do not recommend this item if this what to look forward to. Called Whirlpool initially about tangling/twisting problem and just got lip service about arranging clothes. Duh, did that already.

Whirlpool Energy Efficient Top Loader - I re-wash at least 20% of all clothes because they have dark spots AFTER washing them, but NOT before! It is a moving target, wash out one dark mark; get another somewhere else. I bought great quality sheets that are permanently stained, because of this. No matter how you load this machine, anything with arms and legs gets entangled into a big knotted mess. It is difficult to separate them and time-consuming. This puts a lot of stress on the clothes, especially as the load spins. I also re-wash entire loads at least 4 loads because the clothes dont rinse properly. I bought a 5 yr. extended warranty and have had this serviced at least 4 times to no avail. THE PROBLEM IS IN THE DESIGN! I am POSITIVE of it. If you have these problems, as well, please contact me. I would love to investigate a class action suit. I am THAT mad.

I purchased my stove in June 2020. I had no idea it was to be connected to the internet, but no big deal. Had I known of all the other quirks I would have thought twice. 1: A red light comes on to tell you a burner is on but not which one. 2: A red light appears when a burner is hot but it doesnt show which one. 3: Only 3 burners out of 5 can be used for cooking the other 2 are warming and melting ONLY. 4: The stove updates its software whenever it feels like it and shuts off the oven and burners. 5: Periodically I have the oven on and it just turns itself off!6: The touch controls for the oven are in a bad spot because if you accidentally touch them when the oven is on the oven will shut off.Not sure if it has any serious problems just the inconveniences listed.

We purchased a new stainless steel Whirlpool refrigerator in February 2015. Within the first few days the fridge door handle broke off. Not that we have super human strength in our 60s but the handle connection is a very thin plastic. We put it down to the possibility that the warehouse or shippers may have banged it and perhaps we just didnt notice the initial crack. The handle was out of stock so it took 8 weeks before the new one arrived. This week the freezer door handle cracked! Same problem - cheap plastic handle connector doesnt withstand the vacuum seal. Whirlpools handle connection to the door is comprised of a 1/8th inch thick by 1/4 inch square piece of brittle plastic. This is screwed onto the door. In reality this needs to be metal. Enough said… Check out the handle connection before you buy this appliance. You will wait months for replacement parts as they cannot seem to keep enough of them in stock.

We are now over a month without a working fridge/freezer because of the lack of Whirlpool care. Our brand new Whirlpool fridge stopped working after 3 days. That was nearly a month ago. I have wasted hours on the phone with rude reps from both Home Depot and Whirlpool. A new one with multiple dents was attempted to be delivered today which I wouldnt sign for knowing Id be stuck with it. Now we have to wait 2 weeks for another one. A $100 compensation doesnt nearly cover our food loss let alone a family of 4 living without a functioning fridge and freezer. I will never purchase Whirlpool again!

I purchased a washer 6 months ago and it was starting by itself so I called to get a technician out and it took them 3 days to tell me that they did not service in our area. Long story short I was out of a washer for 2 weeks talking back & forth with Whirlpool which was absolutely a nightmare. Kept me on hold forever and hung up on me several times so they didnt have to deal with the situation. Absolutely no customer service at all. When it came down to it they were going to issue me a new washing machine and I had to go to the store to get it and when I got to the store they told me I had a $415.00 credit to spend. Thats less than what I had paid for the washing machine and then I am having to spend an extra $200.00 out of pocket to get another washing machine.My warning to you is not to purchase any Whirlpool appliances unless you want to go thru pure hell. These people do not care about anyone after the product is sold. Their customer service sucks, their appliances suck and Whirlpool just sucks all the way around!! Worst experience I have ever had and I hope they never sell another appliance again!!

Whirlpool Gold Series French door, bottom freezer. - This fridge is beautiful. Thats as far as the pros go for it. The Freon is leaking and cant be repaired because of where the leak is coming from. I can always tell when its time for a recharge because it leaks water profusely when at a low charge (every 4 to 6 weeks). We paid over $1800 for this fridge back in 2013. It has been just over two years and we are now having to replace this fridge. I cant express my frustration at this point. Whirlpool wont do anything to help us. They told me, You are out of warranty, and thats all they have to say. Thats over a thousand dollars a year to own this POS when you consider taxes. Over $1250 a year when you consider the service calls along with it. I will not purchase another Whirlpool product ever again. I am disgusted by this company and their refusal to stand behind their product. They have literally stole money from me and are laughing about it. Do yourself a favor and stay far from Whirlpool.

I have a Whirlpool stove. Theres nothing but problems with the oven sensor. This is the 3rd time we have to replace it. It had problems ever since I bought and thats been 11 years ago. My Magic Chef lasted 13 years with no problems. I have a Whirlpool microwave that had a recall on it. Never buy Whirlpool!

We bought this pair, the washer and dryer, not even two months ago. I have not liked it since day 1. My clothes do NOT clean well at all. I had to wash the same load THREE times and still there is dirt on them! Just regular dirt. No oil, grease stains or anything... dirt. I even went and purchased POD detergent to make sure I was using the correct amount of detergent... Came home and washed the load again... DIRTY. Customer service says theyll send out a technician, but if they find nothing wrong, itll cost me... I wish I had read the reviews before I purchase this junk! DO NOT BUY!!!!!

Whirlpool stove and dishwasher very good quality. I find that the quality is beyond excellent for the amount of money. I would highly recommend Whirlpool. Easy to clean, heats up fast, looks beautiful. I would never change Whirlpool for anything else.

We came home from work and all was well. About an hour later, there was a strong burning smell in the kitchen, like wires burning. Sourced it to our refrigerator. Brought our grandson upstairs to the second floor apartment to get him away from the smell and possible smoke and/or fire. This unit has been repaired several times but not recently. After reading all the same reviews on this problem, we are definitely concerned that a fire may arise. Unfortunately we may wind up buying another, very expensive, refrigerator in the very near future but it will definitely not be a Whirlpool. I wish I could give Whirlpool a ZERO star because that is even too good for this company.

I bought a portable Whirlpool dishwasher on Jan.16 2016. We didnt buy extended warranty. After all, it was suppose to be new, should outlive us. It wont drain, my husband took the top off to see if he could fix it since I was told by Sears that no repair person is available in our area. I am only 10 Km from Saint John N.B. He found he couldnt take the front or back off, its all one piece, he is 84 years old. Under the top, it shows different colored screws, which tells us it was a used one or had been re-conditioned. I am very disappointed in Sears, have been a customer for many years. Everything in my house is Kenmore except for the dishwasher, only because they had no Kenmore. I might add that it wasnt used much. Its just two elderly people and only used when we have company. I cant afford another one. I bought this one from 1,000.00 I won on Lotto Max. I am so upset about this. Appliances should last longer. My Kenmores have.

Had them come out numerous times and last guy changed out entire motherboard to no avail. Freezer side freezes and then thaws. Now it is just a two sided refrigerator. Before Thanksgiving I was promised new refrigerator and none arrive after phone calls. No refrigerator for thanksgiving. None for Christmas. Finally today at 7:00 this evening January 17 2020 it arrives. I am suppose to be in bed. I have two terminal illnesses. I moved out boxes of stuff out of refrigerator. Installer came in and said I had to move stuff on the porch that they are not allowed to. I get all done, finally sit down and he comes in and says there’s a big ding in bottom of refrigerator. No idea when another refrigerator would come. Who is going to put all my furniture back? Who is going to put my food back in my refrigerator. I bought the entire Whirlpool package Made In America. I should have went cheaper and bought from China. Now there’s trouble with dishwasher and they have been out once already for that. I could worry about taking care of my health if I didn’t spend all my time dealing with whirlpool. Maybe they can bury me in the refrigerator and my daughter won’t have to buy a coffin. I make 1000 a month on disability and get 16 dollars in food stamps. I have thrown 1000s of dollars away after motherboard was fixed. I went and my friend helped and bought new groceries. One day took out a frozen burrito and as I was putting it in microwave I noticed it had mold all over it. Another food dump. Whirlpool pool answering phone says whirlpool cares. Well they don’t care about me.

Have had no problems and we have both washer and dryer Duet and love them. We need to make sure we keep the washer door slightly open to avoid mold. The dryer lint filter is a little difficult to vacuum out.

We had an old Whirlpool dishwasher that worked great for over 20 years. It had the ole tried and true knobs in front. We replaced it with another Whirlpool when we updated the kitchen. That one had the new electronic panel in front, it lasted 6 years then we had all kinds of problems and finally replaced it with a Bosch, also with a electronic control panel. We have had this one 4 years and it is not working at all. Wont start and keep a cycle on. Spent $500 on it and its a piece of crap. Thousands of complaints on the internet for these new types of dishwashers. The electronic controls panel are faulty, and probably get wet from repeated use. Go back to the knobs. They worked for years and years!

I bought Whirlpool hot water heater with the Honeywell part in 2014 and the thermal box went out. No flashing lights, no way to reset. I understand that Whirlpool had a class action lawsuit after researching. Still selling this product to consumers. Whirlpool should be held responsible, and be made to give an allotment to replace homeowners with hot water tank of choice! If lawsuit is active please add my name.

I like my refrigerator however is smaller and simple. The performance is great. The value was too much for the size and simplicity of the refrigerator not satisfy on that. Overall is very good and for the size of my family does the work. Im happy with it but will be upgrading in a later time.

Whirlpool 70328 215 IMFRESH ROY 5S purchased on 14th Feb. 2016. It has stopped cooling on 11th April 2016. Complaint lodged on 12 April. No serviceman attended and not connecting toll-free number. Never, never go for a Whirlpool refrigerator.

On 12-22-13 we purchased a new Whirlpool Washer- Model=Top Loading-WTW4800BQ. We also purchased Lowes extended warranty. Washer was delivered on 12-24-13 around 1:00pm. Connected washer. Washer filled with water. System started but would not wash. 10 minutes later it rinsed and drained but would not go thru wash cycle. We clicked the cancel button for 3-seconds to restart. Same problem. Called Lowes - Lady name Kelly continued to tell us we did something wrong. She would not listen and continued to say its Christmas EVE. Finally the workers came out to check it out around 4:00. Confirmed washer is defective and new washer will be delivered on 12-26-13. Confused as to the label on the machine says made with pride in America. Our 20yr. old Cabrio only lasted two years and went up. Never buy another Whirlpool product!

I purchased this LOVELY top loader on May 19, 2012 - the lid is broken and wont stay up. I am 4 ft. 11 inches and I need a stool to reach the clothing at the bottom. Kind of hard to hold up the lid and scoop clothes with the other hand!!! Today, I discovered it is rusting from the inside out!!! From what??? Pulled it forward to clean the floor underneath and discovered it has rusted and corroded even on to the matching dryer - white finish!??! Guilty by association! AAAHHH!!! I wish I could upload the picture! Whirlpool and LEONs warranty - they have some explaining to do.

I brought a Whirlpool refrigerator on 2/15/2020, French doors. Bottom freezer. I have had issues with the bottom freezer from day 1!! Ive had gaps in the gasket seal and air was coming from the freezer. This happened 3x. Now there is a build up of frost and ice. STAY AWAY!! Ive never had any issues with Whirlpool until I purchased this updated refrigerator. I should have stuck with my regular top freezer refrigerator. No issues!!

This is a replacement of a similar model, that lasted 23 years. This modest, white, 2 door, side by side refrigerator, was purchased without the optional ice maker. It was bought specifically for the dimensions, of our custom cabinets. There are obvious differences, from the previous incarnation. The textured doors were replaced with a smooth glossy finish and their height extends higher than the refrigerator cabinet. The adjustable shelves were replaced with less adjustable pre fixed shelf supports. The LED interior lighting is much brighter that the incandescent bulbs they replaced. Overall, so far a very capable refrigerator, for a moderately sized kitchen and if the life, lasts as long as the one it replaced, this was a very good purchase.

After 2-1/2 years we started having trouble with the spin cycle on our Maytag washer. We live in an area with no repairman. Whirlpool want us to pay just to talk to us. Now the timings off. It will not spin out.

It goes off balance, frequently. It is moldy and stinky. I wipe it out, use a cleaner and leave the door open, but it still stinks. I am getting rid of it and buying a Speed Queen top loader. I am extremely disappointed in the front loader Whirlpool.

This microwave had been the best I have used for several reasons. One is the modern design that goes with our kitchen. Two: it heats the food very quietly and produced an even temperature through out the food. Three; The inside of the microwave is easy to clean out.

Not real expensive but cleans almost perfect. Were happy. MUCH better than the beautiful and pricy Samsung. We returned it for this. Paid less than Samsung but always purchase extra warranty. So far so good. Pretty quiet. Nothing to complain about except be very careful how its loaded to get the best cleaning. Heat dries dishes really good. Looks great but not better than others.

We purchased an energy efficient Whirlpool water heater on 10-20-2005. This water heater has been serviced at least if not more than three times. The computer box on the top has been replaced twice each time leaving my garage flooded. This time the water is running from the thermostat box again the garage is flooded. I called for service and the representative was very nice and understanding. He gave us the information to pick up a replacement heater. The complaint is the mess that it made. I have already filed a previous claim with my homeowners insurance for the damage. I would like to know why I have to file repeated claims with the risk of losing my homeowners insurance because of the repeated damage caused by Whirlpools obvious defective water heater? I would appreciate some resolution from Whirlpool for the damage this water heater has caused. The replacement heater is fine but I would ask that the to company consider some compensation of the water damage this heater has caused again.

We bought an 80 gallon lifetime warranty electric water heater. We get about 20 minutes of hot water and then cold water. Weve had 2 plumbers out and checked our system and said it has to be the water heater, but they dont want to mess with it in case it voids the warranty. Fine. We called Whirlpool and since the alarm system isnt indicating an issue, they say its not the water heater. We now have to do a diagnostic ourselves to find out if it is the water heater. What? It has a warranty! We are not plumbers! How come Whirlpool doesnt think its their equipment? Weve already had ours checked and it isnt us! So frustrating and we will not buy another whirlpool product again! Not good customer service to promote repeat buyers. Whirlpool, shame on you.

I purchased a GW399LXUS Whirlpool Gas Range. This is the slide in kind. I paid 1658.00 dollars for this stove, because it was a gas convection oven. We purchased it on 7/21/09. Just yesterday, the keypad numbers stopped working. I cannot even set a temperature for the oven. So now, I can only use the burners. I called Whirlpool today. They told me that my stove does not have any recalls so there is nothing they can do about it. I spoke with Jessica in Michigan. I told her how dissatisfied I was that the stove is only 2 years old and the most important part (the buttons) stopped working and they only cover this for one year. She told me that I have to remember that man made things are made to stop working at some time. I told her they should work for longer than 2 years. I remember way back when my parents bought a stove or fridge and they lasted for 15 to 20 years before breaking or stopping to work.I am a long time Whirlpool customer and always had good luck with their products. But I really feel that they should fix this problem. I could understand if the stove was 8 or 10 years old and something broke after using it, but not after 2 years. I will definitely tell everyone I know to not buy Whirlpool or Maytag since they are one in the same. I probably will not buy Whirlpool again and will have to buy something from Japan since it will last longer. So much for buying American made junk!

I purchased the unit in May 2012. Right out of the box on the first day, the tank was leaking water from where pressure relief valve screws into the tank. Whirlpool replaced the part from my local Lowe’s store which I had to go get on my dime and install myself to solve the problem. Its now the 2nd week of January and the water heater is dead. I didnt even get 8 months out of this water heater that has a 12 year warranty. The electronic thermostat died, and I will be going 3 to 4 days without hot water until Whirlpool can ship me another thermostat. Nothing like taking an ice cold shower in the middle of winter. Like I said, buyers beware!

You Have Been Warned! Do Not Buy A Whirlpool. We bought this Whirlpool washer from Lowes. It is a top loader without the agitator in it. The sales pitch was very good. One of the best washers on the market. It was less than 1 year old when it started getting out of balance. We would stop it and rearrange the clothes and start it back up. Over a few months it just got worse. Now, it will scare you when it gets out of balance. You cant set within 5 of it or it will run you over when it jumps, but you have to set close enough monitoring it or it will run out the door of the utility room after you. Now, I find out the Maytag has bought Whirlpool Corp. Not a good move for them. Whirlpool has mess its own name up, why would Maytag want any part of it? I dont think I will trust Maytag anymore either for fear it may be a Whirlpool.

Some years ago I bought a whirlpool water heater from Lowes and the thermocouple went out. No big deal, so I thought. I went to Lowes, picked up a new one and tried to replace it. It wouldnt thread even though the package stated it was for my model. I went back to Lowes and they gave me another one, same problem. So I called Whirlpool, they said it was a left handed thread and they discontinued it, but they could send me a conversion kit at my cost. So at that point I was 2 wks out so I paid for the kit. I received the same thing I bought from Lowes. I was so frustrated I ripped the thing out and got a new one. That was 2 yrs ago and now I am having the same problem. I called whirlpool and they want me to pay for the replacement part. Mind you, the heater has a 6-yr warranty. I went to Lowes and they wont replace it. They sell items that they dont stand behind. I will never buy another whirlpool item and I will never shop at Lowes again.

Three years ago I bought a Whirlpool 22 cf bottom freezer (GB2FHDXWB02) & within 2 weeks it developed its first problem. Ive had service men out 3 times (on an extended warranty) for ice buildup and leakage, presumably from the icemaker, and the problem hasnt been solved yet. I tried to open the freezer tonight and the handle pulled off in my hands, nearly sending me head over heels. This thing is a major lemon!!! Dont get me wrong: I love the design! It looks good, keeps everything at the right temps & the bottom freezer is a great idea. Id buy the same design again if I could guarantee no leakage and a handle that wont separate from the door. Now Im having problems getting the repair service to come out here again, despite the warranty. Meanwhile, the fridge is leaking onto the wood laminate floor causing damage. I just replaced an ancient dishwasher & my old Whirlpool glasstop stove after its oven failed. I cant afford a new fridge too.

My three month old Whirlpool electric range caught on fire last night. The wiring that connects to the electrical cord to the stove shorted and melted. Thank God we were up and smelled it and quickly pulled the stove out and unplugged it. Had the fire dept out this morning and they verified that it was the stove and not house wiring. Now, I am without a stove, out of my money and waiting on the mercy of Whirlpool to take care of this situation. I do not want this stove in my house so I wont accept repair. Not sure I want another Whirlpool either. If this had happened during our sleep time, the whole house could have burned down. So upset and inconvenienced.

I bought a brand new KitchenAid stainless steel refrigerator for close to $3,000.00. It has a big crack in the back casing which Im sure is affecting the seal. It is still under manufacturers warranty. Whirlpool sent out a technician to put a yellowish plastic epoxy to seal the crack. When I told him that this was unacceptable as it dries yellowish and has a dull finish he explained that that was all Whirlpool was willing to do.I have been dealing with Whirlpool for 4 weeks now and they refuse to repair the crack and they deny any manufacturing defect. I have sent them pictures of the crack and they still refuse to resolve this issue. Very bad, horrible experience with customer service, long waits on the phone, rude and ineffective employees. This CLEARLY is a company that will not stand by their product and I recommend everyone to CLEARLY stay away from purchasing any Whirlpool products. They will be paying a lot of money for very poorly manufactured products.Please, please, do not purchase Whirlpool products! You will be happier spending money on a company that values you as a customer before and after the sale. Obviously Whirlpool would rather forget you after they have sold you their product and have their money. Thank you for reading this. I hope I have saved potential appliance customers from making the same mistake I made. DO NOT BUY WHIRLPOOL!

My Whirlpool side-by-side refrigerator is just 4 years old. When they delivered it, they noticed damage on the bottom which required them to bring me a new refrigerator. The new one had issues with the ice maker that required multiple service calls to fix. The refrigerator door always seemed a bit misaligned as it was a bit lower than the freezer door, but it closed, so I never complained. I was just tired of all the issues! During the last six months, the door started to remain ajar instead of closing completely so that we had to always be sure to apply sufficient pressure to close it tightly. I considered calling in a repair, but it was still closing so I thought I might be overly critical. As it got worse, I realized the door was defective, but one day, it just fell off completely without warning as though the hinges were made of butter!After multiple service calls, a tech reattached the door, but I could see that it would not hold and sure enough, it is starting to remain ajar again. I have contacted the warranty company who is now saying the service tech claimed we were hanging on the door. This repair company the warranty company uses has an F rating with the BBB. Now, Im being told it may take a couple weeks to get another repair company to give them an opinion, but the issue is clear, the door was defective and it looks like they found a way to avoid having to make good on the warranty!

We purchased a WRF989SDAM03 model French door refrigerator in September. A month later it began to make grinding noises when running. The noises got louder until it sounded like a car idling. We called for service, and the technician diagnosed a failing compressor. They replaced the compressor with some difficulty. Three days later we lost cooling. They replaced the compressor again. Now the refrigerator cools, but it runs 100% of the time. I dont mean frequently, I mean it NEVER. SHUTS. OFF. Its never not running. Today a technician came out, and after 1.5 hrs of diagnostics on the phone with a Whirlpool engineer, theyve declared that it works. Whirlpool refuses to honor their warranty and says that because the unit cools, I should accept that it runs 100% of the time. I can get no resolution from Whirlpool.

Whirlpool Cabrio - This expensive machine should be called the Presidential. First it spins, spins, spins. It sprays tiny amounts of water, so little, that there is 2 inches or less. There isnt enough water to cover the clothes so no agitator to stir and mix them. There are ridges on the bottom of the tub called aggrivators to twist everything into pretzels. This twisting spreads the dirt around, but does NOT remove it, the utter lack of water giving it no where to go. I use a hose to add extra water, and I hand soap dirty spots. I stop the washer frequently to hand rub and slop the clothes around and un-twist them. Explain to me how running this machine 3 times plus adding water saves water and energy. I cant, in good conscience, sell this POS to someone else, and I cant afford something else. I sure miss my simple reliable old Maytag. I could say even more about this atrocity, but not now. I HATE THIS POS!

I had my washing machine for about 10 days before it stopped working. I did about 4 loads of laundry. We have had 3 repair people come check it out, all referred by Whirlpool. They each had a different theory on why it wasnt working properly. Im now waiting for parts to be delivered and then service to be scheduled. When I contacted customer service, I was told (after waiting on hold for about 1 hour) that it was customer misuse. Ahem, first I heard that, and I think I know how to use a washing machine. I asked to speak with a supervisor. More waiting. Tina (#**) told me she will contact the service company about the parts. I told her to please conference me in on the call because I want to hear the outcome (and I dont want to wait another 1+ hour to reach customer service again). She put me on hold and then disconnected me! Really, all this time and 3 service people... Would be cheaper to just replace the machine altogether. What a headache!

I purchased a gold series whirlpool dishwasher on July 20th 2014. Today is Dec 31, 2015, for the past month I have been troubleshooting my dishwasher by myself. Because I had a maintenance man here already since I bought the dishwasher and due to Christmas cannot afford another 250 for another visit. Every time I try to wash, at end of any cycle I have tried using, I open the door and find the cascade soap sitting on the bottom of the tub, the dishes still wet and dirty. So I take them all out and hand wash them, I should not have to do this on a washer that is a little over one year old considering the price tag that I paid for it. I am not young anymore and if I wanted to hand wash dishes, I could have used that money for a nice vacation somewhere.The washer stops, start button blinking, I open it up, check it out to make sure everything looks ok, close it and restart again. It sounds like it is working, so I go about my business and come back an hour later to find the same issue. Dishes will not wash soap on the bottom of the tub again. This has been nothing but trouble since I purchased it. I have never had a problem with my old dishwasher until it got too old. On top of it all, I had to buy another clothes washer from the same manufacturer that now took over. This was only 5 years old and the motor burnt out. I had two maintenance men here from the Maytag/whirlpool company and they filled me in. So I had it hauled out of here and I bought an LG for another good price. It seems to me that it is all about money and they make nothing but crap. Now. I need to make another decision. About this POS dishwasher! What to do?

Purchased a home recently that had a Whirlpool dishwasher installed within it. Havent lived here for more than 2 weeks. Go to use the dishwasher a week ago and the dishwasher wont turn on. Its brand new! We tried resetting the breaker and all the tricks on the website page. So we called Whirlpool to have them send someone out and diagnose the problem... a week later. The appliance repair man comes out and says its not receiving the proper voltage for the dishwasher to run. So I contact the electric company that installed the electric wires within the home and they came out the next day to check their work. The electrician found that there was the proper voltage coming into the lines for the dishwasher to run and in fact it is the dishwasher. So at this point Im back to square one and called Whirlpool again. At this point, I just wanted them to replace the dishwasher with a new one (same model, no upgrade) since it hasnt even been 30 days of owning the thing and its already having issues. I havent even used it once. I didnt think I was crazy for asking for a new one. Especially when the problem seems to be electrically related. They tell me another person has to come back out and deem the product unrepairable for them to exchange the product for a new one. They tell me its going to be yet again another week for someone to come deem it repairable or not. But wait heres a 75 dollar Visa gift card for your inconvenience. How about you spend the 75 dollars on hiring a technician to come fix it today? Had a similar problem with a LG appliance and they sent me a new one with no hassle without even sending a tech out to see if it was repairable or not. Buyers beware! Dont waste your money on Whirlpool. Clearly they do not care about their customers. They would rather spend more money in technician fees than to just admit their product isnt functioning correctly and replace it.

Got a fridge Friday night setup, and was not cooling as of Sunday still. Called Best Buy who we got it through and they sent someone out first thing Monday AM to look at it. Per the Whirlpool agreement, the first year has to get serviced through them. Finally got a hold of their service support to get someone scheduled to come on site. 11 days later was the earliest appointment, and they just expected me to deal with no refrigerator for 11 days. I asked of other options, what wait times would be after Whirlpool comes out in 11 days to deem it broken and they repeatedly said I cant give you any what if answers for anything. Were no help at all and just expected me to figure out things for at least 11 days on a brand new 3 day old machine that is broken. The absolute WORST customer experience ever and refuse to buy from them again. Thankfully, Best Buy has a return window so were completely returning it and going with a different brand.

We bought an oven built in from IKEA - Whirlpool. It didnt work from the beginning. We called for a technician, who comes in the next day, took the defective part and ordered a new one. Took two weeks to arrive. Now I just found out that I will have to wait another week for somebody to come and install the replaced part. I am very disappointed with their way to serve me as a client. I explained to them that itd be nice if the technician it will come at the first hour in the morning ex. 9 am so I can go back to work after that. Which is not possible. The tech is more important than you as a customer. The technician will give you a 2 hours windows to arrive and after that who knows how long it will take the repair. So far I have this build-in-oven in the kitchen just for design, is not useful I doubt that it will be working soon. The lady who called me from Whirlpool Canada was giving me theyre the option in the manner or take or leave it.To be honest, I regret buying this oven, so far I havent used. Wasted my time trying to get them to be more efficient, but got the message from them that I dont matter. Never been treated so wrong by somebody who is working in customer service. The first call it was coming from a company which is located in Maple Ridge, BC phone number 604-466-5597 and when I insisted on having the repair being done asap they hung up on me. I asked for supervisor or a manager, and they told me they are not allowed to give any of those on the phone... Buying this oven was a mistake, trying to deal with them another mistake. I dont recommend to anybody this oven or dealing with Whirlpool Canada.

We purchased a 4.8 Cu FT High Efficiency Front Load Washer in February of 2016. What a nightmare. Just a few months after having it, we kept getting an E3 error message that would not go away. After 2 weeks of waiting before a tech could come out there replaced a door mechanism said it would be fine. After the next wash same thing, same problem. Could not even open the door to get my laundry out. Again they could not get a tech out for at least 2 weeks so Im stuck with the cost of getting my laundry done elsewhere. This time it was the motherboard. Had to wait a week for that to be shipped out. This was all completed in June 2016. We are now the beginning of September and same problem. Again we are told at least 1-2 weeks to get a tech out. Seriously Whirlpool, we are your customer. I have a family and we need to wash our clothes. We spent $1200 on this machine only to have to take our laundry to a public laundry mat because your machine keeps breaking down. They will not replace the machine even though this is the 3rd time with the same problem. The customer service is horrible. They are not willing to help in any way to get this fixed much sooner for her or give us a new machine. This one is obviously a lemon! I will never purchase any Whirlpool appliance again and I suggest based on some of the reviews on here no one does. Next appliance I buy I will do more research for sure.

This dishwasher (model #WDT710PAYM5) leaked water after having it for 9 months. Service man came out to look at it and said it wasnt level. The very next day when I use it the water came out again on my wooden floor. Now the wood floor looks like it has water damage. Sadly this floor was just installed.

Lets just say Im not surprised by all the negative reviews on here. Im just one of many in the fishbowl! Been without a fridge operating for 6 weeks and still waiting for action, been on the phone with them everyday and no resolution. Although the service technician/provider is also not cooperating but my word, they wont buy me a new fridge of course and only offer a simple 50$credit and nothing else. DONT BUY WHIRLPOOL. Have had nothing but troubles with 2 fridges now!!!

I wish I had gone on this website and read the reviews before I bought my washer about two years ago. I thought the Whirlpool Cabrio was going to be a good machine because of the brand name and because it is one of the more expensive washers. Like many others have said, I am disappointed with this washer. I bought it because it has a large capacity, but mostly because it has a hand wash cycle and a deep water soak. I have found that the only cycle that actually may get clothes clean is the Bulky Items cycle, because it actually covers the clothes in water. Some of the other cycles dont even get the clothes entirely wet. And the deep water soak doesnt wash the clothes, rinse them, or spin them dry. I might as well pre-soak clothing in my laundry tub, and then put them in the machine to wash them. Prior to this machine, I had a Maytag Neptune front loader, which did alright, but it had a few problems. I am ready to go back to the inexpensive agitator machine my mother used to have, if anyone still makes them. They at least got the clothes clean, and you could soak clothing if you wanted to. Im sorry that I bought this expensive washer. I wish I had bought a relatively inexpensive, simple machine. One good thing about this machine though is that I was able to wash a sleeping bag on the Bulky Items cycle. So, I didnt have to take the sleeping bag to the laundromat. Whirlpool needs to improve this machine or go back to the drawing board and create a new one.

I purchased a Whirlpool French door refrigerator (model #WRF736SDAW12) with the bottom freezer last year. From the day it was delivered, its been broken. It was pouring so much water from the top panel, it would run over the top shelf and fill the shelves below. This was not a small drip. From the beginning, I was calling and requesting a new refrigerator this one was obviously defective. Whirlpool insisted on sending repairmen over and over and over again. I kept calling. I did not want this refrigerator. What if they finally fix the water problem and down the road, it has an electrical problem because of the amount of water it was internally leaking? Well, guess what? Not even twelve months in, theres an ELECTRICAL FIRE in the refrigerator! Thank goodness it was contained within a metal box within the fridge. It otherwise could have burned my house down. The refrigerator has finally been deemed irreparable. So for almost $300, Whirlpool will send a new refrigerator. Am I crazy? Theyre going to charge me more money? Its for depreciation, they said. Ive used the refrigerator for a year. I said it was broken when it was delivered. I requested a new one then. Theyre the ones who kept replacing parts. Now Im supposed to pay more money for a product that I paid full price for? I was told I have 14 days to accept their offer. WORST, customer experience, EVER! Thats what their customer service line is called – customer experience line. Sheesh!

Our Whirlpool Duet Washer pair is 2.5 yrs old. The washer didnt work at first, but a repairman found the problem and fixed it right up. They have not broken. The dryer has been fine and we have had them stacked for most of the time without any issues. My problem sounds minor compared to those others listed here, but this thing is ruining all our white or light colored clothes. They go in white, and come out covered with splotchy, dirty looking spots literally all over them! They werent that kind of dirty when they went in. It’s the oddest thing, like it makes dirt. Reading some of these concerns makes me wonder if it has a mold problem inside somewhere, and that is what is ruining our clothes. Tax return is coming and it is going. End of story.

Its been exactly a year since I first purchased my Whirlpool Refrigerator and its already giving me problems. The ice maker wasnt producing any ice so we replaced the water filter as suggested by the manufacturer. Now the refrigerator is not cool enough. This morning I was giving my kids cereal and poured milk into one of their bowls. After they tasted it the milk was spoiled. Yes spoiled. I was so mad I called Whirlpool and the fastest they can send a repair man out to my home is next week. Really? I said what about my food and my kids? They said its not their problem! I tell you they are so nice and friendly. They really care about their customers! Yea Right!!

I have purchased two Whirlpool microwaves since 2007. The first unit lasted 5-1/2 years, the second one lasted only 2-1/2 years. I used it at dinner but several hours later it was dead. After reading other reviews I have decided it would be cheaper and less stressful to get a new one. So Tomorrow I will be purchasing a new microwave which WILL NOT be Whirlpool. I no longer have confidence in any of their products.

My son purchased the Whirlpool 2 door w/ icemaker about 3 years ago. Twice weve had a repairman here. Yesterday was the 2nd one. He tried 3 ways to get liquid to go through a round coil I could see at the back. He said the problem was between the two back panels (back of fridge & inside wall) where there was a tubing to release the water from defrost cycle. It appears to be a manufacturing problem. I am very upset! It should be replaced at the very least.

We bought this refrigerator because it was the only panel ready one we could find. When it was delivered the two doors did not line up. There was an adjustment that could be made but it required that Whirlpool had to do it. We made an appointment and was told it would cost $179 for the adjustment!! This for a refrigerator we had just purchased for several thousand dollars. The service person showed up and after working on the refrigerator he could not balance the doors. He blamed it on uneven floor, misaligned cabinets – anything he could say to shift the blame from Whirlpool. We called and complained again. They sent out another service person. He was just as useless as the first one. Told us to even out the doors we would need to shim the refrigerator which he would not do. Complained to Whirlpool with no results. Finally hired someone not affiliated with Whirlpool who was able to get the doors to be aligned. Never Never buy a Whirlpool/Kitchen Aid Appliance. They do not stand behind their products and do not care about their customers!!

Bought the Whirlpool Cabrio in March of 2013. From the first day we used it, it Never cleaned our clothes. There is not enough water to clean the clothes. I put some grape jelly on one towel and washed 5 more towels with it, and guess what the stain and jelly are still on the towel. l went over to my daughters and washed the same towels on rinse, and the jelly was gone. Remember, it was on rinse. I THINK the CEO NEEDS to come to my house and wash his white shirts. This is a design problem. Yes, it will save you money, you dont need soap, because the washer doesnt clean your clothes with water or soap. SO, l would like to send the head CEO, this washer. l would love to see how his wife likes this WHIRLPOOL CABRIO... REMEMBER ITS US THAT KEEPS YOUR COMPANY GOING.

Very loud when in spin cycle, tub leaking out of the bottom. Bearing is shot. Only lasted about 3 years. It also knots up the laundry, does not remove dirt from soiled clothing.

The Whirlpool Cabrio washing machine it’s the best washing machine I’ve owned. Water temperatures are right on, has an express wash 38 mins for lightly soiled clothes, plus the normal, delicate, heavy, bulky, 2nd rinse, if you need it. My wife loves it because it’s very Gentle on her personal items. Energy saver AND BEST OF ALL, IT REALLY CLEANS THE CLOTHES.

My refrigerator is about 7 years old. Has performed great. Good use of room inside. Easy to clean. Bought only Whirlpool products for years however since the last purchase of a range a couple years ago the quality was greatly diminished. May be changing brands now.

First twice the frame that holds the crisper drawers broken. We bought parts and fixed worked for only short time. Second we bought extended warranty from Home Depot for 5 years. At about 4.5 years ice maker started freezing up. The valve that controls the amt of water that goes in was broken. Had it fixed under warranty. Started having a little problem with it in a couple months. Lasted 8 months. Broke again. Froze up. Had to pound on ice maker compartment door to get open. Once again water overflowed. Froze everything up. Called. Of course our of warranty now expired. Called the guy that put the ice maker repair parts in. The part under warranty but now I have to pay for labor and them coming out to look at it. Now why would I want to put another defective ice maker in. I called Whirlpool. They didn’t care. We have many Maytag appliances in our home but they will be the last. The appliances they make now are cheaply made.

I bought a new Whirlpool gas hot water 40 gal tank from Lowes. I Installed it, but the pilot light would not light. So Cal Gas Co came out and said they did not like the new design, but that was how they were now making them. Gas is shot out from a pipe into the tank, however its fairly open. The pilot ignitor is similar to the one on barbarques that often do not last. You cannot get to it to light it manually. Several calls were made to Whirlpool and they sent a repair man out to fix it. You can imagine buying a new hot water heater and having it work part time. The repair man explained that the unit needed a new thermopile, but he could not put one on until whirlpool authorized it, which they would not. After a rather heated conversation with whirlpool they agreed to FedEx a part overnight. Of course the repairman could not wait for me to call and had to come back again. The pilot light still does not stay lit, and Whirlpool now wants to talk about how the tank is vented. This has nothing to do with the pilot light, nor did putting in a new 1/2 gas line and valve as per Whirlpools request. Whirlpool has a problem and they refuse to acknowledge it. However, it is Lowes that chose to buy from whirlpool and they do little if anything to stand behind their product and gain consumer confidence. My suggestion would be dont buy whirlpool, and shop at Home Depot.

We bought this dishwasher 3 years ago and have had nothing but trouble with it. Our friends bought one just like it the same day. It basically runs when it wants to. It has really been a pain. We also bought a refrigerator about the same time. The ice maker builds up frost and you cant get the ice to dispense. We are very disappointed in these products. Had a Hotpoint dishwasher that lasted 25 years and was still working when we replaced it with this one. Our Amana fridge was still working when we replaced it. Just needed new seals.

I bought Whirlpool fridge in 2013 and as of today I am on the fifth ice maker. Unfortunately I did not get the extended warranty. It was purchased At Lowes Model number GZ25FSRXYY2. Do not buy this fridge. I called Whirlpool to complain and got sorry we cant help. Can you say LEMON?

Whirlpool Cabrio 4.3-cu ft High-Efficiency Top-Load Washer - I wanted to buy American. My Sears front loader (I had for 13 years) died and I couldnt get someone from Sears here to fix it. So I bought this Whirlpool from Lowes 4/20/15. I want to be able to wash sheets, towels, clothing and sometimes a blanket or a sleeping bag. I re-use my washer water for the garden and use no chemicals or fragrance in my washer soap. When I bought this, my washer had died. I was kinda desperate to buy a new washer. I went to Best Buy and Home Depot. There were ads all over Lowes advertising: Same Day Free Delivery + Installation. While there was no one in the Appliance department, I went to track someone down so I could pay and get out of there. I was told that it would take 10 days to get any of the washers I was interested. I didnt have 10 days, so I called my appliance repairman and he came to get the washer and install it. The deal breaker is that this machine vibrates the clothes clean - not water, so the fabrics are trashed and the sheets get all tied up. I had the factory repairman come and he told me you cant do comforters, more than a sheet or towels in this washer because its energy efficient! I should take my towels and sheets to a commercial place!! I called Whirlpool and wanted to exchange for another and they were not at all agreeable. No one else complains. Even after I looked on the internet for reviews on this machine 250 out of 350 had the same complaints as I did. I cant even donate this to a homeless or animal shelter if they dont suggest you wash sheets and towels in it!!! This rule was nowhere in the literature and the info on the top door doesnt say that either! Imagine my dissatisfaction!!! What homeowner doesnt wash towels and sheets???

Ill never buy Whirlpool appliances again. I purchased all new kitchen appliances less than 3 years ago. The range had electrical issues within the first year, which was extremely scary. Thankfully because of the warranty they took it back, reimbursed me for it and I replaced it with a GE. I absolutely love the GE. The dish in the microwave never stays on its track in the center. Its quite an inconvenience to fix it almost daily. The top rack in the dishwasher constantly breaks, drops down on one side. Random parts from inside the dishwasher constantly come loose and fall off. But the worst of all....my refrigerator has broken down twice in 6 months from the same issue due to no fault of my own. To give some credit, Whirlpool fixed it out of warranty the first time. However the same issue happened 6 months later and they are expecting me to pay for it. The repair company contracted with Whirlpool covers their parts under warranty, however different parts need to be ordered. I had to pay for these parts, a service call and labor. Whirlpool came out with a service pointer on this because they know its a manufacturing defect but are refusing to cover the cost. The representative I spoke to was nasty and inconsiderate but sadly the manager was even worse. DONT buy Whirlpool!!! I recommend GE, youll be much happier. Worst customer service and support.

I’ve always bought Whirlpool appliances. They last a very long time. My washer is an old Whirlpool Ultimate Care II I’ve had for several years. My dryer is Whirlpool MOD WED4800BQ. Both working great for many years. I just bought a Whirlpool Fridge MOD WRS588FIHB00. All are worth the money for long lasting appliances.