Whirlpool Slide-In AquaClean Technology - My beautiful, modern oven is no longer. After 4 tries doing self-cleaning my oven was still dirty. I did have to wipe out the water (although I measured it) before I could take the scraper/sponge provided by Whirlpool to assist in the cleaning. Scraper bent - sponge disintegrated and I still have a dirty oven. Called service. My pleasant service tech informed me the water is only to reach 250 degrees! Really! My dinosaur of a Whirlpool cleaned fabulously! New technology has turned mine into an on your knees, scraping and broiling fool. Fool because I bought into the whole Aqualift Technology. We cannot use any kind of liner, etc. This slide-in may look great but the labor required to keep it that way is beyond this OCD person! So much for my efficient new kitchen. May the engineers who designed this technology be ashamed of this product. It is not even a self-steam cleaner!

I bought a Whirlpool fridge in 2014 and started having problems a year later. It was making really loud noises and the fridge part wasnt working. All the food was warm. Of course there is no warranty on it after one year. I called a repairman and he said that the doors dont seal properly so the warm air is getting in causing condensation which freezes the engine/fan which is the cause of the loud noise. The reason why the upper fridge is warm is because the fan pushes the cold air up from the freezer, which of course wasnt working. Then I noticed that the frame at the bottom of the fridge is bending causing the freezer not to seal properly which would be the reason for warm air getting inside the fridge.

I bought a Whirlpool washer WTW4800XQ top loader. I have owned it for about two years and now it has tore up, the repair bill will cost almost what I paid for the washer. I feel it is bad business to sale something and it not last any longer than it has. No one should have to buy a washer every two years!!!! When it gets to the spin cycle it works fine and then all of a sudden it will beat and bang and if you dont get it stopped it will be in the middle of the floor. Im very upset and put out with Whirlpool!!!!

I had to turn the gas off my water heater and when I tried to turn it back on, it refused. I called the number on the heater and somebody answered. The guy told me to take the pilot gas hose off to make sure there was gas in the line. I did this but after spending 1/2 hour putting the pipe back in, the pilot light did not go on. I called them back and they told me to push a white switch and hold it down for 10 seconds and retry. That didnt work either so they told me to call a repair man and gave me the phone number of a local plumber. Trying not to give up, I removed the pilot light pipe off and tried blowing and sucking on it. I couldnt get air through the pipe so I figure that somehow it was clogged. I tried taking the whole assembly off (there are 2 screws to remove) but couldnt get that out. I called Whirlpool again and asked for a manual to be sent over the internet but I couldnt open that either. The water heater is only 3 years old and already Ill be paying to repair it.

We had the Whirlpool electric range delivered yesterday. The clock light is too bright! Keeps the house lit all night! Do I really need to pay the cost of burning this? Additionally, it’s so annoying that we will not be keeping the range. If I needed a nightlight, I would buy one. Very poor design. The lights on the other appliances go out when not in use, one would think the range would have been designed to do so as well. I have NEVER had a problem with a stove light being too bright. This is ridiculous.

I purchased a Whirlpool Gold French door with the bottom freezer in October 2013. I had one repair done while it was still under the 1 year warranty, but by the time it was 18 months old, it began leaking refrigerant. I was told by the technician that the cost to repair it would be more than the value of the refrigerator, and the chances of the repair lasting more than 6 months were minimal. I had to buy a brand new refrigerator (not a whirlpool this time). I contacted Whirlpool customer service but they were non-sympathetic. Do Not Buy Whirlpool Products - Poor quality and high prices.

Bought a brand new 40 gal water heater from Lowes. Installed it and it worked fine. Next day no hot water... After doing all the tests with tech support. This smart mouthed CSR explained to me how her uncle is a master plumber and she knows what shes talking about. Still couldnt tell me what was causing it to not work. Other than the reset being tripped. I have had good luck with Whirlpool products. But customer service has always been poor.

Mold in my dishwasher right after having washed the dishes!! This is the first time I have seen the mold on the racks (lots of it!). However, my neighbor also has a Whirlpool and complains of the mold all the time. Also, my dishes often do not come clean. I would not have purchased a Whirlpool, but it came with the house, three years ago. Therefore, I do not have a receipt for it.

We purchased a Whirlpool hot water heater approximately 4-5 years ago and have had problems with the pilot staying lit. I contacted Whirlpool and their trouble shooting included doing a draft test (I am a teacher not a plumber) and removing the closet door that houses the unit. I am very frustrated by this entire ordeal and would like if they would replace the entire unit. At this point I dont want another Whirlpool product. The plumber made a service call at 12 noon and by 3:30 we had luke warm water and by 6:00 pm the water was ice cold! I will never recommend any Whirlpool products.

I am on my second Whirlpool hot water heater within 7 years and both had a 9-year supposed warranty. Upon replacing the pop-off valve (at my expense), I paid $98 to replace the gas valve (part was issued by Whirlpool). Still having problems with pop valve and now the pilot light wont stay lit. Upon calling the number (877 817-6750) I was finally told they would replace the heater. When I stated that I did not want another faulty Whirlpool heater and that I would take the faulty heater back to place of purchase but that I wanted a local plumber to install their own heater, I was told that I had to have a thermal expansion tank or they basically would not do anything. Why would I want a third Whirlpool product? The second one is ruining my tiled basement floor as it is. So after spending over $600 for the faulty heater, now I have to spend $700 to replace it.

We too have nothing but problems with our supposedly top of the line convection/microwave oven. Purchased in 2010 in February for new kitchen. From start, original microwave installed did not work, would not cook or heat. Dealer replaced. One year later, same problem, but now out of warranty. Had to pay labor, costs, and parts to get fixed. Fast forward 13 months, again magnetron needs replaced, microwave will not work. What a hunk of junk for our money. I will never buy any Whirlpool appliances again, and I will tell everyone I know the same. When you call customer service, they are nice but only say “too bad, out of warranty”. What a joke for a major appliance company to tell customers. It is obvious that this microwave is faulty from the get go, and they just keep on making them the same way and not trying to fix the problem.

Extremely quiet machine. I love that the silverware wrack is situated across the front of the door giving plenty of space for lots of silverware. This leaves even more room in the already large washing area for pots, pans, dishes, bowl, glassware & more.

We bought our new Cabrio (washer and dryer) in the fall. Within 2 weeks, I realized what a piece of crap these machines are. They simply do not clean the clothes. I have complained to the store where we purchased them, and I was told there is nothing they could do as the machines are performing as designed? Im waiting for a class action suit to join to get rid of this junk. Curt

I purchased the Whirlpool Cabrio set about 5 years ago. My problem is that the washing machine has NEVER gotten our clothes clean. The dryer is fine but the washing machine is useless. Clothes come out of the machine in the same state that they went in even if I use stain remover. Dont buy this machine!!

Bought refrigerator in Jan of 2019. Quit making ice in Oct of 2019. 3 service calls and felt like it was band aided until manufacturers warranty ran out. Now waiting on new freezer door to be made. 6 to 8 weeks out. We will see. Called Whirlpool and was offered nothing. No customer service whatsoever. Will never buy another whirlpool product again.

I purchased a lot of Whirlpool appliances -- washer/dryer, dishwasher, microwave, and now a Whirlpool stainless steel refrigerator. This was approximately the end of 2014. Not long after I purchased the refrigerator, the front started with small rust stains. I notified Whirlpool and all they said was call Scratch-b-gone in California. My refrigerator should have been under warranty. They offered no other help. I live-chatted this morning and they say the same thing -- call another company. You are now out of service. Im so very disappointed in Whirlpool and will definitely rethink purchasing another Whirlpool appliance. My other stainless steel appliances are not having a rust problem -- just the refrigerator. I havent tried the Scratch-b-gone yet because on their website they say that a lot of Whirlpool products have a coating on them. VERY, VERY unhappy with Whirlpool and their customer service...

I like the Kenmore dishwasher as it has the cutlery basket in the door. This leaves more room for dishes on the rack instead of taking room up for the cutlery.

I bought a new washer thinking I was upgrading. Wrong!! Well the new so called technology they put into these machines is overrated. They took a good thing and instead of advancing they have took two step backwards in time. I wish I had kept the old washer I had. I think I would rather use an old time wringer washer my great grandmother used. They are probably faster by hand. This new Whirlpool grabs every string on my hoodies and twist my clothes so tight in knots. I cant even remove my clothes until I fight and get mad enough to write a review. Whats up with these new washers?? Get rid of the slots on the Agitator!!

I have a Whirlpool Gold convection self clean oven. I have now purchased the fourth fuse in the past four years, which is the last time. I will never buy Whirlpool products again. The only fix is to order fuse before cleaning oven.

I purchased a washer and dryer set, the Cabrio Platinum Series WTW8500BRO, about 3 years ago. I had a UL code come up a year ago and the machine was serviced and all was back to normal. Then only 9 months later it started acting up again. This time it sounds like an airplane taking off and there is a black spatter leaking from underneath, also the lid lock stopped engaging. I started to look up the error code for the lid lock and while reviewing that issue it was an easy fix, however, the noise and black spatter issue led me to tons of horrible reviews about this product. It is a bearing/tub/shaft issue that is going to cost me $500 to fix. First off I did not pay cash for this set, I rented it for 3 years and paid twice what it’s worth, around $4,000. Stupid on my part but I couldn’t afford it the other way. Weekly payments were easier. Now I am scared to fix this product because of all the reviews I’ve seen from other consumers. I haven’t had the other issues like dirty clothes, not enough water, high cycle times because they all start with a high number but after it configured the load the time shrinks, but this major issue about the bearings, they say I have to replace the entire tub assembly which is half the cost of the unit. So stupid and I cannot believe Whirlpool is getting away with this crap. Please please please inform me about any lawsuits. I will gladly participate in that. They should be held accountable for such a worthless piece of junk. Like I said I am now afraid to fix this machine because from what I’m reading, more than likely it will only last a short time.

I have had the Whirlpool washer for almost a year. It has multiple settings for different types of laundry, i.e. towels, bedding/bulky, colors. It is intuitive. My husband is able to put laundry in and is able to figure out which cycle to use. The tub is roomy and holds large items well. The dryer I just purchased in the last month or so. It matches my washer and so far I love it. It has very similar settings that match the washer. The lint filter is very effective, cleaning after each load is highly recommended. It dries quickly and is quiet.

It was obviously designed by someone who has never had to clean a refrigerator. There are grooves in the door gaskets seemingly making their sole purpose to collect crumbs and mold with no obvious way to keep them clean (No, Q-tips dont do it). A layer of ice forms below the basket in the freezer (bottom freezer) which, when it melts, soaks the kitchen floor. Ice must be chipped out at least every two weeks to avoid flooding.

Such an expensive refrigerator but poor quality. Bought at Home Depot back in November of 2019. The bottom Freezer freezes up messing up everything only three months after purchase. I wouldn’t recommend it at all to anyone.

I hate this machine. I stress whenever I have to do laundry. The worse machine I ever owned. Stay away from it. It is a total rip off... I wanted to replace my front loader machine with a top loader. Based on good reviews at the time I purchased the Cabrio. Nothing gets clean. The detergent stays on the clothes and unless I use the Bulk senor. Otherwise I get horrible white marks on all the dark clothes. I cant even get the marks off with a wet rag. So washing only a few items I have to use Bulk. The sound is so bad from the machine, my dog runs in the closet and shakes. I feel so bad for her. How can a popular name like Whirlpool make such an inferior product? They dont even stand behind it. Customer service stinks. Never will I buy a Whirlpool product again. Now, I am trying to save up to buy a new machine. Shame on you Whirlpool.

My wife and I purchased a new Whirlpool Cabrio Washer / Dryer set approximately three years ago and have had nothing but problem after problem with these units. Weve had multiple service calls, multiple parts replaced, and after dumping hundreds of dollars into repairs and service calls (even called Whirlpool and asked for some help with parts cost but was given the cold shoulder and was told, We cant help you), we are dumping these machines where they belong - scrap heap. I will never purchase another Whirlpool product and will tell anyone who will listen what garbage Whirlpool manufacturers are and absolutely pathetic excuse for customer service and the poorest of quality product. Whirlpool will never be in my familys home again and will never see another cent of my monies.

I just bought a new dishwasher because my 5-year-old one went out, model number DU1145XTPBA. After pulling the old one out, I took the motor out and lo and behold, what did I find but bad bearings. The motor was fine, just the bearings were rusted out and were jamming the motor so that it wouldnt move. The price of a new motor, $149.00. Well thats a bit much for something that only lasts 5 years. I went on eBay and found them for $70 to $170.00. So if you have a problem where your dish wont wash at all but fills up with water, it may be nothing more than cheap bearings in the motor. If I, myself, were this companys CEO i would really consider changing companies that they have making these motors or at least the bearings. Just wanted you to know that this is the only problem I have had with this one and Im going to replace the motor now that I know what it is. Thank you Whirlpool for a day spending repairing and replacing one of your dishwashers. I learned a lot.

In March of 2013, I purchased a Whirlpool refrigerator; model number WRF990SLAM00 from Lowes. About two weeks after my manufacturers warranty expired, I called Whirlpool because the refrigerator wasnt working anymore. It took several weeks and the need to call four different repair companies before we finally had one that was willing and able to come attempt to repair the refrigerator. They came out, changed a few parts and left. Several weeks later, the refrigerator quit again. This time, when I called whirlpool (about June 2014), I was able to convince them to give me an extended warranty. They told me that the warranty would expire in December, and that all the work and service would be covered up to that date. This was fortunate because that repair, parts alone, was near a thousand dollars. Of course, the repair company couldnt make these repairs in my kitchen, so they had to remove the refrigerator and take it to their shop for several days. By this point, we had lost two refrigerators full of food. In mid-November 2014, the refrigerator quit again. We lost another refrigerator full of food. We called Whirlpool and the repair company again, and the repair was scheduled. I have six children and we spent Thanksgiving without a refrigerator in our home. The repair shop kept the refrigerator for several days after they fixed it to make sure it wouldnt leak coolant, because by this time, they had figured out that there were several pin hole sized leaks in the coolant line. It didnt leak. They had it for about four weeks total before they brought it back to us. By the next morning after having the refrigerator plugged in for several hours in our kitchen, the temp was at 65 degrees in the refrigerator and 60 in the freezer. I called the repair company again and whirlpool. The repair company has come to the conclusion that there must be a leak in the coolant line in the walls of the refrigerator and it is deemed unrepairable. They called the whirlpool tech line and the tech people told them to come back to our house and read the pressures the next day. They came out, read the pressures, determined that coolant had leaked out and told the tech department it was not repairable. The tech department told them to go through the entire cooling system again. This is something they have done several times. Today, they brought the refrigerator back after going through the entire cooling system, yet again. Its still not working. As I type this, my refrigerator is at a balmy 55 degrees. The repair company and I have both, on numerous occasions requested a replacement refrigerator. This was a very high end purchase for us. The original cost of the refrigerator was around $3,000. I have lost around $1500 worth of food, which Ive also requested on numerous occasions for Whirlpool to reimburse and they refuse. Whirlpool refuses to replace the refrigerator. Today, I found out that, by mistake, they gave me a one year extended warranty instead of six months. They said that it does not expire until June 19, 2015. Even with this information, they told me that the best offer that they will give me is IF I am willing to EXCHANGE my lemon that is in my kitchen right now, they will SELL me a replacement refrigerator at a discount. They say that the terms of the extended warranty are different than terms of a manufacturers warranty.This is unacceptable. I am currently out several thousand dollars for an over sized filtered water dispenser in my kitchen. Throughout 2014, we spent somewhere between three and four months without a working refrigerator in our home. As of right now, I havent had a working refrigerator for about six weeks and through Thanksgiving, Christmas, and New Years. I bought the refrigerator because I thought it would act like a refrigerator and not a paper weight. An Implied Warranty of Merchantability has no expiration date. It requires that the goods be fit for the ordinary purposes for which they are to be used. This refrigerator is not fit to be used.Id also like to mention that during the times that Ive spoken with Whirlpool on the phone, they have told me that they would replace the refrigerator if the repair company deemed it unrepairable. Typically when I call whirlpool, I am on hold for fifteen to thirty minutes before I get to a representative. Today, I was on hold for forty minutes before my call was disconnected. This has happened numerous times. Ive also had representatives disconnect the call several times when they were transferring me to another department, or putting me on hold. I estimate that I have spent at least forty hours on the phone with the customer service department for whirlpool in the last several months. And even, with all that, I have not had a dependable refrigerator for eight months. I need this resolved and I dont feel that it is fair for me to be financially punished because of the lemon that Ive already purchased from Whirlpool.

New water making loud pinging noises when burner shut off. Whirlpool referred plumber. Plumber stated this is normal. After few months heater would make loud humming noise when burner turned on. Called Whirlpool again. Said I had to pay for plumber to troubleshoot and if part needed I had to pay labor to replace part. Would never recommend this product to anybody.

We purchased a Cabrio model WTW6600SB2 washer, it has lasted 4 years, then when the pump went out, we paid $200. To fix it then on the 2nd load, it went out, now the tech man says the motor is cracked and Im not sure if the motor is replaced, it will even work. I looked at the motor and it is made of plastic! Can you believe this? Plastic! I didnt believe it until I saw it with my own eyes. I will never purchase a Whirlpool appliance again nor will any of my relatives or friends if they ever ask my opinion.

I purchased my Whirlpool Cabrio Washer (WWT5640xw0) at Lowes in East Orlando in 2009. It has worked without issue (other than a slight odor) from then until today, 5-1-12. It has now refused to agitate or spin any clothing, it emits a slight burning smell from the basket, and the basket, when it does decide to spin, spins about as fast as a merry-go-round, banging into the sides of the washer (causing the metal on the sides to bulge out every time it strikes them). It is self-destructing.I called Whirlpool, and they simply refused to address any questions, once I told them that I did not have an extended service plan and that my unit was older than 12 months. I informed them that I refused to pay for an ESP, because I refuse to pay additional monies in order for the product to perform as advertised. They were rude. I said bad words. The call ended.$600 was gone. And I now have to run out and buy another washer, and I can promise you it will not be a Whirlpool. I am a local law enforcement officer. I would love to speak with an attorney about this if a class action suit is pending. I am beyond pissed. My moms chartreuse-colored Maytag still works after almost 30 years of service to our family. It required a new drive belt at somewhere around year 17. The belt cost $45.The Whirlpool CS rep informed me in a surprisingly snarky fashion that it would probably cost over $360 for the total cost of repair and that the only way to know exactly how much is to schedule a service call. I was also told that I would be on the hook for $100 for the service call even if I declined the repair.

I purchased a new Whirlpool stainless steel smooth top range model #WEE745H0FS and it was installed the day before Thanksgiving, 11/22/17. The oven door handle was broken on inside by installers. I called Whirlpool warranty on 11/24/17 and requested a repair. A repairman came the following week two days late. He said he needed to order a part. After calling the “Whirlpool approved” repair shop multiple times over the next two weeks, I was told the part was backordered. Finally, yesterday, 12/13/17 the repairman showed up an hour later than appt. time. He took the oven door apart again and the new part didn’t fit my oven door. He had carelessly ordered the wrong part. I was told he’d put a rush on the correct part and that it would be here 12/18/17. I will never buy another appliance from Kelley Appliance in Augusta GA nor another Whirlpool product. I have had to use duct tape on my brand NEW oven just to use the oven so it doesn’t fall apart when opening.

Whirlpool gold model GI6FDRXXQ06 - This fridge is 3 years old and we are about to put the fifth ice maker in it. Vegetables freeze in the vegetable drawer (yes, its set correctly). Our repairman even says the design is faulty but since the warranty is out, we have to keep replacing the units!

Really pretty fridge... wish it was just a little smaller. Also wish matching appliances had grey sides like the fridge does. So far it has been a winner.

I bought this nightmare machine one year ago, and stop working. If I try to program a cycle it put itself lock so I can not use or program any cycle. I can not open the door and start a noise like it was draining without clothes at all. And when finally it ends, the machine is like dead, no works, no programs no nothing. I am sick of this appliance. It is almost new and just does not work as it should be. But the worst is customer service, OMG. They lie about everything. The technician came to see what was the problem and told me it was the card, so he could not do anything until the factory send the piece to the place where I live. Well this happened one month ago and I am still waiting for the service. My guarantee was still on time, but every day at customer service they have a excuse/lie that the piece is on my way and service will be completed. Well I am still waiting and nothing happens. I am desperate. No one cares about the customer. If I would have known or read the bad reviews about these washing machines I would have never bought it. I got it at Walmart. I regret deeply. I do not know where or what else to do. Nobody cares or listen. Shame on you Whirlpool.

This refrigerator is only days old and I realize the mistake that was made in buying it- it is far too noisy! When it is running I can hear it in my basement- sounds like a car in my driveway idling with no muffler!!! And when it stops running, it gurgles loudly for 10-15 seconds. Dont even start on the door being hard to pull open after the door was recently opened.

I recently purchased a Whirlpool Gold Edition double range. After a couple of uses, the top oven thermostat went on the blink. I sat the thermostat to preheat. After 20 mins. and a call to the warranty department, the oven never reached the desired temperature. The warranty department sent a repair person who could find nothing wrong with the stove. I called Lowes and told them I couldnt trust the oven not to do it again (after several times of it happening and resetting the circuit breaker). This would be a disaster if it happened during the holidays when I cook for 20 or more people. Lowes manager said they wanted me to feel comfortable so they replaced the entire range. GUESS WHAT... 2 weeks after having the new one... same problem. I set the thermostat to 400 degrees and when it got to 390, I saw the light blinking. Waiting 10 more mins, nothing changed. I hit the cancel button, reset the bake... the thermostat, when I turned it back on, showed 365... What the heck! I didnt open the oven door. Whirlpool ranges are a piece of crap. I am calling Lowes again tomorrow to return and advise them to stop selling the junk. Dont blame Lowes... They do the best they can with the crap they sell.

Model gmh61xvb1 was purchased about 2011 and has had to be fixed 5 times. Now, its down again. My GE microwave lasted 23 years. I thought Whirlpool was supposed to be the best. Boy was I wrong. This has been a real headache. I ordered an LG yesterday. I was in the market for a refrigerator but it will not be a Whirlpool. What has happened to your quality control?

I am completely dissatisfied with the competence and accountability that I have encountered while dealing with Whirlpool Canada. I ordered a Whirlpool Refrigerator in September of 2011. I opted to switch the door swing myself since it is a relatively simple task and of course they charge you extra if they do it for you. Once I had the door installed, the last step was to screw on the handle. The door was missing the threading which allowed the handle to be installed. I contacted Goehmans to set up a service call. They looked at the fridge only to tell me that they needed to order an entire door. A month and a half later I had not been contacted by anyone regarding the whereabouts of the replacement door.Long story short, over four months later and after hours of phone calls recounting the details of the events numerous times to numerous employees, all Whirlpool had to say over and over again was I understand, but unfortunately we do not provide any compensation.” They said that the warranty only covered repairs and not product replacement, which would be fine if it ever broke but they delivered a fridge that was not built correctly in the first place. They took no responsibility for the lack of quality control.After speaking with the supervisor Josh, and insisting that we be compensated for the inconveniences and frustration, he finally agreed to extend the warranty by 3 months. I told him that they should offer a year extension since if they stood behind their product that it wouldnt even cost them a cent. He politely told me that he understood and what email address did I want the extended warranty information to go to and that he would offer only the 3 month warranty. When I received the email, I found out that I had yet another phone call to make in order to engage the extra 3 month warranty.I am extremely frustrated with the level of service and I feel as though they school their employees to be therapists that offer no solutions. They were all very willing to listen and offer a sympathetic ear, tell you that they understand but not to take action or offer a solution. They seemed to think that it was acceptable that I pay them full price for a fridge but not deliver the full appliance for a projected 6-8 months. In my book and to most consumers, this is not acceptable. When I pay full price for a product, I feel that a full product should be delivered to me in working order. Whirlpool got their money and the special order door seems to be at the low end of their priority list. How else can they justify a 6-8 month wait for part replacement?Somebody please sell Josh a car with no stereo system, make him pay for the option and see if he if he thinks waiting 6-8 months for it is acceptable. Oh yeah, and waste 6-10 hours of his personal time trying find out where the heck his stereo system is then tell him how much you understand. I guess I can stroke Whirlpool off as a brand of appliance for any future purchases.

We have a new home with a Whirlpool gold refrigerator that has been fixed twice in 3 years for not cooling adequately (over 45 degrees), a dishwasher that the mother board has gone out twice with 3 different service calls (repairman recommended trashing and buying a new one), microwave that is rusted out on inside door below glass, and washer with horrid smell if you dont wash with bleach weekly and dryer whose sensor doesnt sense anymore after 2 service calls!!! I cannot believe the poor customer service and lack of responsibility the company has taken on these not inexpensive products!! Like others on this post they will not acknowledge problems and tell me I should have bought extended warranty. I am so angry - there should be some sort of law that allows recourse for such bad behavior!

Whirlpool Cabrio - 6 Big Problems: I dont write bad reviews on anything but in this case, I feel I have to warn potential buyers. Ive owned this washer for more than 4 years. Here are the problems: 1) This washer TEARS HOLES in my towels; 2) It SHREDS some clothes; 3) Loads are UNBALANCED every time I use it, regardless of load type or size; 4) Very LOUD when running. My neighbors can hear it and they are 150 feet behind us. It sounds like someone is pounding on the walls of my house. BOOM! BOOM! BOOM! I havent seen it, but I believe it might actually be jumping off the floor; 5) Its NOT High Capacity as advertised. Sure, the drum is big, but you cant put much more than a tiny load in it. If you try a larger load, the clothes dont get cleaned; and 6) Whirlpool wont do a darn thing about it. They dont care about the buyer or their own reputation.Our family grew and I thought we needed a larger washer. I foolishly replaced a ten-year old, $300 standard top-loading GE washer that never had a problem, with this expensive **. The GE had a drum that was about 1/2 the size and it washed MORE clothes! The GE never damaged any clothes and it wasnt ridiculously loud like this one. I regret ever buying this expensive washer and I will never again buy a Whirlpool product.

Bought washer, it broke down after 1 year. Repair man could not fix for less than $500. Told him he could have it and fix it and sell it. He turned me down. This week went and bought new washer. Told store they could take my washer and he said No. He told me any Whirlpool washer made in the last 2 years break down and cost more to fix than a new one. That I found out to be true. He showed me plastic circuit board not meant to last. They ripped off a very nice senior citizen. Thanks to my son for going and getting me a new washer. Shame on you, Whirlpool.

We have the same complaints about the washer as other reviewers -- have to use deep water wash to get enough water in the tub to clean and rinse soap from clothes and we have to keep the loads small. Dryer thermostat had to be replaced right off the bat. Now on medium heat it just burned patterns into two light-weight polyester fleece items -- the clothes came out with the heat input screen pattern burned into them. Now I wonder if they stuck to the heating screen for any length of time, was it a fire hazard? The burned parts of the items are now stuck to the drum so that needs cleaning. So well be using low heat on most everything and drying them twice, since low heat leaves them pretty wet after 35 minutes. So much for buying energy saving appliances which, by the way, we were proud to buy! But, prior to buying these appliances, we had washer and dryers that last 20 years. Built in obsolescence with these new things? I have no faith in the consumer complaint process anymore. The retailer may care as they are a bit closer to the problem, but the manufacturer? Forget it. Vote with your wallet and dont buy these products.

Refrigerator model LFFU17F5HWD - For 2 years it worked, but with problems - always frosting over. I called a service tech and they said it was a common problem, but to find a service tech to come and look at it. The cost for that was $250.00 and still no fix. Now it quit working completely. I was always told by my dad that Whirlpool was the best - maybe true, 30 years ago. I know one thing if I have to buy another refrigerator - it wont be a Whirlpool. You do stand up to your name Whirlpool of trouble. If anyone reads this, please take my advice and do not buy a Whirlpool. I have a washer and dryer thats Whirlpool too. They work but I wont have anything in my house that says Whirlpool on it. Its too bad that they were a great product at one time. Consumer Reports should do something about this company or the BBB. Im so mad I cant even spell well. Thats my 2 cents on Whirlpool of crap.

We had an old Whirlpool dishwasher that worked great for over 20 years. It had the ole tried and true knobs in front. We replaced it with another Whirlpool when we updated the kitchen. That one had the new electronic panel in front, it lasted 6 years then we had all kinds of problems and finally replaced it with a Bosch, also with a electronic control panel. We have had this one 4 years and it is not working at all. Wont start and keep a cycle on. Spent $500 on it and its a piece of crap. Thousands of complaints on the internet for these new types of dishwashers. The electronic controls panel are faulty, and probably get wet from repeated use. Go back to the knobs. They worked for years and years!

Had the washer 3 years. After 1st year had to replace motherboard and lid locking mechanism. Beginning of year 3 the basket came loose, the machine wouldnt spin the water out of the clothes completely and then it quit cycling into the next cycle, ie, the tub filled up with water for the wash cycle but then would not begin agitating. The water sat in the tub until the wash cycle was done and then would drain but would not spin. Each cycle had to be manually started by pressing the pause button, raising the washer lid, and then pressing the pause button again. I called a repair person who ran a diagnostic on the machine and said it needed a new pump, new motherboard again and something else to make it spin properly. Sorry I dont remember what the something is. The estimate to repair was approximately $759 so I am now shopping for a new machine thats not a Whirlpool.

Whirlpool Dishwasher model # WDT720PADB. Replaced an old Maytag that was 12 years old; cleaned great but finally the pump gave out. From the first day that we cleaned dishes with the new Whirlpool, the dishes were not as clean as the old Maytag and totally wet even when the heated dry cycle was on. Repeated calls to Whirlpool customer service and two technician visits and still the same results. We end up drying every load by hand. Now after 14 months (two months out of warranty) only the silverware wash jets are working with all other zones inoperative. This machine is a plastic piece of junk and all it takes is one look at the cheap construction and components to say that Whirlpool engineers are competing with the Chinese made brands. This boat anchor is going to the curb tonight! Never again will Whirlpool get my business!

In the past 8 years, I have had to replace 2 Whirlpool Calypso washing machines and 1 Cabrio washing machine. All 3 washing machines worked great for the first 2 years. I purchased the Whirlpool extended warranty on all 3 washers. The first Calypso had 12 repairs done on it. Finally A&E repair service deemed the washer not repairable. Whirlpool replaced the Calypso with a new Calypso. Based on the problems with the first one, I again, purchased the extended warranty. Again, after the manufacturers warranty expired, I again had issues. After numerous repairs, A&E deemed the washer unrepairable. I contacted Whirpool warranty service and was told that they would reimburse me 75% of the cost of their choice of a Whirlpool washer! Since I have had 10 hand surgeries, I need a washer that does not have an agitator (hence the original Calypso purchase). The model that Whirpool warranty deemed as a replacement had an agitator and was also a much lower energy efficiency rating. I found that the Cabrio was a comparable replacement model and finally Whirlpool agreed to replace the washer at 75%. I was angry that they didnt cover the total replacement, but felt at least I got a totally new problem-free washer. I again purchased the extended warranty. I got the Cabrio in March of 2008. In April of 2011, the washer started getting rust around the bleach dispenser and also I would get UL code (Uneven Load). A&E tech came out and replaced a bearing. He said that the rust was not covered under the warranty. I asked how it was okay to have rust around the bleach dispenser if the washing machine is always wet with water. A month later, I was still having a UL code and the rust was getting worse. A&E came out again and said that even though I saw rust around the bleach dispenser, the rust was in fact underneath the tub and had eaten away at the parts. He called the warranty company to authorize repairs and the Whirlpool warranty company denied any more repairs on the washing machine.

Washing Machine Model WTW4616FW - I purchased this machine at Home Depot after I had to return my Samsung Costco machine that was recalled due to the glass top flying off. I was attracted to it by its simplicity in design and price. I have had it almost a full year and love it. I like that it has the deep water wash for over-sized items and a full-sized agitator. I was shocked that it was actually Made in America. I highly recommend it and I hope they keep making this reliable machine that gets the clothes clean. Awesome machine without the bells and whistles that I dont expect to breakdown. Way to go Whirlpool!

My Whirlpool refrigerator, model number ET8MHJKXM005, constantly leaks water into the bottom inside of the refrigerator. Its only 4 years old, for crying out loud! I have a repairman coming over in a few days who tells me the newer Whirlpool refrigerators are notorious for having the drain ice up. Why would Whirlpool design such garbage? They should all be recalled.

I purchased a Whirlpool French Door refrigerator (G16FDRXXY07) from h.h.gregg appliances and electronics in Columbia, South Carolina, on August 3, 2012. It was delivered and installed on August 11, 2012. It functioned well for three weeks, and then temperature of refrigerator dropped to 25F. Vegetables and eggs got frozen. I made a service call to Sloan Appliance Service as soon as I was aware of the problem. In the 3rd visit, the thermometer was replaced after troubleshooting. After replacing the thermometer, the temperature of the whole refrigerator got higher than it was supposed to be. Refrigerator got around 53F, and freezer got 34F. All foods in the refrigerator got spoiled. In the past six weeks, the company sent technicians to my house to check the problem, and they tried to fix this refrigerator for 5 times. The situation got worse and worse. I have not had a functional refrigerator for 6 weeks. A technician came with a compressor on 10/22/2012 to see if replacing it could fix the problem. When he cut the copper pipe, he found that refrigerant was leaked out. There is no refrigerant at all. He refilled refrigerant without changing compressor. Because he thought the leak was slow, it should be caused by the evaporator. He thought it should work and last long enough when a technician comes back with evaporator replacement. It turned out what the technician thought was wrong. The temperature of both refrigerator and freezer did not drop to normal, 53F/34F. The problem persists. I called Whirlpool customer support line several times. The response I got was that Whirlpool would not replace for having manufactured a faulty appliance during manufacture warranty. They can only keep sending technician onsite to check and repair. For 6 weeks and 5 times onsite visits/repairs, this newly purchased refrigerator still does not function.

I purchased a 50-gallon Whirlpool natural gas water heater (12 year warranty) from Lowes approx 2.5 years ago. Just before Thanksgiving, the pilot light started going out once a day, then twice a day. Now, I can light the pilot light in Pilot mode but as soon as I release the red button, the flame goes out. I called Whirlpool and received phone troubleshooting support resulting in a recommendation to pick up a new thermocoupler from Lowes which I did. While searching for someone to install (unfortunately Im not that handy), I ran into the thousands of complaints filed about the very same problem Im having over a number of years and right up to todays date. I called Whirlpool back and got the same song and dance. Theyd be happy to help me troubleshoot if I can get the required meters etc. to test devices, do draft tests, etc. They claimed the problems were fixed with the newer model that I have but certainly cant explain why I have exactly the same issue. What they are not willing to do is stand behind their product and get me hot water. Tried calling Lowes and got the response that I have to deal with Whirlpool. It appears that this newer BFG model is just as flawed as the older model and the warranty is pretty much worthless other than getting a few parts. I used to think that Whirlpool products were reasonably good, however, I will never purchase another.

I purchased the fridge 2nd hand in 2013. It was 10 years old at the time. It is still going strong & I purchased it because it has a frost-free freezer that never needs de-frosting and I love the features & size - its the PERFECT FRIDGE. What I look for in a fridge is its colour - I like metal, steel grey colour. I go for reputation & quality. Frost free is the biggest factor that determines my purchases, long-term (10-year min.) warranty & guarantee, size.

Bought this machine at Lowes as it was recommended by the salesperson. The machine broke down in 2 months due to a control module. Besides that, the clothes do not get clean! They come out with all the stains still on them. The water does not even get the clothes wet! And they smell. Called Whirlpool up and they sent out tech 2x and said there was nothing wrong. Went back to Lowes and they will not honor my claim to replace the unit. I now have to purchase a new machine since this one is useless. Never will I buy a Whirlpool again and dont you either!!!

I grew up with Whirlpool appliance and thought they were top of the line. I have the washer and dryer and both are horrible. No matter what settings my clothes are on and no matter how little I place to be washed the clothes still arent getting clean. Way too little water in the tub. All my get so twisted. Anything with strings and stripes are ruined. I have never been so disappoint in a product. I never knew Whirlpool was such poor quality. Never again, so disappointed!!

I have a 1 year old Whirlpool washing machine (Model: WFW94HEXSW Serial:C04151969). The grease from the drum is found to be the cause of clothes being ruined during the wash cycle. I waited over 3 months for a replacement. The drum arrived broken. I ordered again, and it was then said to be on back order. The water shut off developed a slow leak, causing the water to fill, and flow out the front door, causing carpet damage. We have been forced to throw away good clothes, and pay to have our clothes washed, at a not so local laundromat. We feel it would be more than reasonable to have our washer replaced, and professionally installed immediately.

I have front load washer and dryer; I have had them for 16 years and this year is the only year that I have any repairs done and it was only the dryer and it was minor repairs for parts and labor ($200).

Every one of the knobs cracked where they engage the gas valve. One gas valve came loose from the manifold creating a gas leak discovered by the propane company on a system leak test. Screws came loose that hold the tracks to the base for the slide out bottom drawer. The AquaLift cleaning system is useless. Better buy some oven cleaner and rubber gloves. Very disappointed! One star because 0 isn’t an option.

This washer is poorly designed. Less then one year old and always has problems. I dont feel it cleans the closes. Does not always spin them. The load and go is a joke - had a service call because it would lock up - was told load and go does not work and not to use it - the washer was only a few months old. Now it will not even turn on!!!! - All other appliances work in the outlet - it does not respond. I will not even wash by good clothes in it - I take them to my daughters Samsung. I am in my sixtys and this is the worse washer I have ever owned, DO NOT PURCHASE.

Bought this washer 3 months ago. Absolutely hate it! Leaves white film on my clothes. Have to run all washes through a quick wash to get the film off. Hammers the water through the pipes, causing the fittings to come lose and leak! The spin cycle practically dries the clothes leaving them so wrinkled that I have to dry them longer to get the wrinkles out. Waste of my time and MONEY!

High end Whirlpool dual front loader washing machine model number WFW94HEXW2 died after 5+ years of less than moderate use. Used no more than once a week. Paid for a top end model. Had 2 mechanics look at it. Mechanically it is fine. The CCU is not working correctly and wont allow it to start. We replaced it, but to no avail. It is barely out of warranty at 5+ years old. Called Whirlpool and they said they would do nothing. Asked for a manager and she was rude to add insult to injury. Cant get to the serial number because the door is locked shut as part of the shutdown problem. Cant find original receipt so including a picture of the credit card purchase. Trying to contact retailer but so far have not heard back from them.

It works ok and fits in a tight spot. However, the top shelf will suddenly start to freeze the food and after a day or two it will stop. The fridge makes terrible loud banging noises. Were told it is the coolant but it is extremely annoying. A repairman moved the line closer to a heating and it doesnt bang as much. Because of this, I would not buy a Whirlpool fridge again.

Purchased model WRT311FZDMOO refrigerator on Aug. 6. Took 3 weeks for delivery. All 3 door bins for this refrigerator have cracked after less than 2 months. Called customer service. They say its wear and tear. And ask how many would I like to purchase. Looked online. Cost is 30.00 to 32.00 per bin. Cant put milk in the door bins. The cracks puncture the container. Poor quality plastic.

Refrigerator model # wrs325fdam04 - Refrigerator shelves and drawers are made of flimsy material. Water dispensed is never cold enough - almost at room temperature. Every six months one has to change the water filter cartridge, Filter1 w10295370a, which costs at least $49.99. Cheaper versions that cost 50-60% less, I have purchased and returned 2 different brands, are not compatible with this refrigerator. I do not recommend this refrigerator.

I dont know how anybody could write a good review on this machine. It always requires deep water wash and sometimes two cycles to get clothes clean. On regular cycle, it doesnt get water on all clothes. Oh yes, it does save water... Ive pulled things out with dry areas on them.

We bought the dishwasher as part of our major kitchen remodel. After 1 year, 10 months of successful operation, the wash motor failed. We are now faced with paying about 1/3 of the cost of a new unit, after less than 2 years. I dont expect new appliances to last forever, but less than 2 years is ridiculous. I would definitely not recommend this product to anyone.

Purchased our Whirlpool Gold Oven in October of 2013 from Best Buy. The oven works fine, but using the oven to make pizza on March 30th of 2014, a fire started in the drawer under the oven. The oven was set at 400 degrees. Several oven mitts were stacked in the drawer. There was no major damage done to the range, other than a bit of discoloration to the white trim, but we will never put anything in the drawer under the oven and would advise others to do the same.

Whirlpool Cabrio - This expensive machine should be called the Presidential. First it spins, spins, spins. It sprays tiny amounts of water, so little, that there is 2 inches or less. There isnt enough water to cover the clothes so no agitator to stir and mix them. There are ridges on the bottom of the tub called aggrivators to twist everything into pretzels. This twisting spreads the dirt around, but does NOT remove it, the utter lack of water giving it no where to go. I use a hose to add extra water, and I hand soap dirty spots. I stop the washer frequently to hand rub and slop the clothes around and un-twist them. Explain to me how running this machine 3 times plus adding water saves water and energy. I cant, in good conscience, sell this POS to someone else, and I cant afford something else. I sure miss my simple reliable old Maytag. I could say even more about this atrocity, but not now. I HATE THIS POS!

Brand new dishwasher and first time I started it I noticed the timer showed the cycle taking over 3 hours. When done I opened the door and there was some water in the bottom and the door was very wet. Dishes had not been washed. A glass that had turned upright had no water in it. The soap pod was still intact. I started over again and the same thing happened - two more times. The silverware is not clean either. Its going back!!! Im sure there will be resistance but we will deal with it.

I had my old agitating washer for 8 yrs that went out. I liked Whirlpool so decide to try their washer. Found the Cabrio washer (SWS5000WO) and thought without the agitator it would give me more room for clothes to wash better. Boy was I wrong, no matter what cycle or what size load it is off balance on the very first spin. I have to stay near by to stop the washer before the first spin adjust the load and start over again. Jeans and towels are impossible to clean. It throws the tub so bad it has pushed the side out. I have checked the balancing rods and they are fine. After reading other complaints realize the Cabrio washers are terrible. I will be looking for a refurbished washer with an agitator and doubt I will buy Whirlpool again. They should have a recall on these machines. They are terrible.

I purchased my Cabrio a little over three years ago. Within the first month, the computer board had to be replaced and the tech informed me that it was not a malfunction in the unit; rather, it was because I did not have a sock bag for my socks and panties. I replaced the board, bought a sock bag and had no problems for about 1.5 years. A little over a year ago, the un-level started. I did research and found that I needed to replace the rods and add couplers as they were not thought of when the unit was created. This worked for an entire month. Now, I am in the same position again. It takes about 6 tries per load and the amount of water I am using is increasing with each failed attempt to wash. There should be a recall on this product. I notice there are many other complaints that match my frustrations exactly.

Model WMH1164XWS-3 Microwave - I purchased a brand new home in 2012 with all stainless appliances, within 3-5 months the outside door handle where it attaches at top and bottom of microwave has chipped, so that the screws are shown. I havent had the time to look up the replacement part until just now. Very disappointed in the amount of money a handle only cost.

Never have to worry about my extra freezer products. Keeps them at the correct temperature. Plenty of room on the shelves and on the door. A great asset for large families.

I am so bummed that this fridge died. It was perfect in size and function and appearance. I didnt use the ice maker. Within the first year, the temps were erratic, freezing in the fridge area at the rec. setting and too warm when I lowered it. Finally the compressor gave in at 19 months. Of course, out of warranty. HOWEVER, my credit card, VISA, added a year of warranty and is paying the full amt for replacement. Now I have no idea what to get. Every brand, American or Japanese is not made to last. I regret getting rid of my old dependable avocado fridge, thats how hard it is to feel confident to make a good next purchase. Formerly reliable names are only that, OLD NAMES WITH SHINY LOOKS AND JUNK INSIDE.

I work on Whirlpool refrigerators for a living every single day of my agonizing, miserable, lousy life. Ive never seen such a mass of dysfunctional, defective rejects as I have with the new Whirlpool side-by-side refrigerators. The ice maker never works because the water line always freezes in the door. The food in your refrigerator side will either spoil or freeze because the damper door will stick open or freeze shut. The water filter housing will start leaking before you change the filter for the first time because of the inferior quality of the plastic its made from. And of course my all time favorite the compressor will always go out under the first 5 years (Thats why Whirlpool changed the warranty from 5 years to 1 on the sealed system). Ive never been a big extended warranty believer. But, like old saying goes, They just dont make them like they use to. Definitely applies to Whirlpool refrigerators.

I have been unhappy with my Whirlpool Cabrio washer since I purchased it from Lowes. I should have looked online before I bought it and then I would not have made the mistake of buying it. The washer leaves soap deposits on the clothes and sometimes leaves a colored soil. It has ruined numerous clothing by tearing out hems of towels and wash cloths and tore a hole in a favorite sweater. I prefer an agitator in my washer. From what I read, I will soon begin to have other major problems and then I will replace it, but not with a Whirlpool.

Whirlpool Dishwasher is 5 years old. Used in a one-person household where dishes are washed approx.. every four days (rinsed before placing in d/washer.) Recently at completion of cycle, 2 of water remained on the bottom (still there.) Whirlpool told me it sounds like I need a new pump, the cost of which would be approx. $300 (tech visit and evaluation, parts and labor.) I understand appliances dont last forever but I expected more than five years.

Has multiple wash Cycles. Big enough to wash a comforter. Has a delay setting so I can set it 8 hours in advance. Easy to load, easy to add the wash ingredients. Its a top load so its easy to get everything in and out.

Purchased side-by-side 3 weeks ago. There are 2 adults and 1 kid in my household and the ice maker in the unit does not put out enough ice to handle our small demand, though this was never an issue with the 14 year old Whirlpool that this one replaced! We are using ice trays to supplement what ice the ice maker puts out but the ice trays take up valuable freezer space. Their service reps have inspected it and tell me that it is performing per the specs and when I ask for what the remedy is, there is none... ie. too bad, so sad!! I am apparently on my own with a brand new refrigerator with an ice maker that wont perform up to minimum expectations!

On Aug. of 2013, purchased A Whirlpool refrigerator with ex warranty to find out the bottom freezer door started to RUST!!!! They said it was not covered????? WHY!!!!

I purchased a new water heater in August 2013. The pilot light started going out in October/November of 2013. After calling the Tech Support phone number, (877) 817-6750, I was advised to clean the burner screen. First this is very difficult to do because the burner screen is underneath the water heater and almost impossible to access. Second the closet the water heater is in did not show any signs of debris that could clog the burner screen. I did as they recommended. Several calls, and several weeks later, they finally authorized a technician to come and service water heater. He performed a cleaning even though he couldnt find anything to clean; and he replaced the control module. The new control module worked through the spring and summer seasons and then I started having issues again in the fall, late October. Started calling the same phone number and was told again to clean the burner screen. I convinced them to send out the technician again. The A and E Factory technician came out and only cleaned the burner screen and left before I had a chance to get home. This happened several times and I called Whirlpool every time. The next A and E technician told me to try changing out the draft vent chimney to a different size, which I did. Problem happened Again! I finally asked for another plumber and they sent me 3 names of their authorized plumbers. I called Phil, Philco Plumbing. He told me that I needed to have more ventilation, so I added more ventilation, even though I later found documentation stating I already had more than what was required by the manufacturer. Again, a week later, started having problems. Call back and asked to have my personal plumber come out. This time the rep told me that I have always been free to choose any plumber I wish (why wasnt I given that option the first 10 times I called?). My plumber came out and replaced the control module and the thermocouple, but wasnt convinced that these were faulty parts, he honestly couldnt figure out why I am having this problem, but it was worth a try. That lasted about 1 week and now I am having the problem again!!Whirlpool will FINALLY authorize a new water heater, but they will not authorize installation for the new water heater. I have already spent money on recommended repairs that have not worked. I have taken 15+ hours off of work to watch plumbers do nothing that has rectified my problems. And now Whirlpool wants me to deal with installing the unit myself, OR pay to have it installed! They say they wont cover installation because I purchased it more than 1 year ago. They seem to be missing the fact that I have had trouble with it the ENTIRE time I have owned it!This Flame lock system is garbage. I found on Consumer Affairs that a few years ago a class-action lawsuit settled, dealing with the same issues. I think it is time for another round! I KNOW that I am not the only one dealing with this problem because the plumbers I had out all had similar complaints from many of their clients. Whirlpool wont fess up to the problem, but the problem is real.

Purchased Model # wtw5000DW0 Jan 3, 2015. Aug 15, 2015 started leaking water. Certified technician came to repair. Aug 17 - new transmission. Sept 3 replaced new transmission with another new transmission. Sept 8 called master technician at Whirlpool, needs new clutch assembly. Both technicians stated they dont know what is wrong with the machine. Sept 10 new clutch assembly and agitator replaced. The machine still makes a horrible grinding noise and is unusable. The technician has replaced everything but Whirlpool says it is still fixable. The Master technician has no idea what is wrong with my machine yet he refuses to call it broken. I have been without a washing machine for 3 1/2 weeks. They refuse to offer a return authorization number. I have spoken to a Supervisor on the phone. She states the warranty is for repair. They wont admit their product is a piece of garbage. They have lost a customer. She stated she will put my complaint in a file.

I purchased my Whirlpool Duet washer about 14 months ago. After about 8 months, I noticed that it had started leaking. It was under warranty and the seal was replaced no problem. I then started to notice that my clothes were getting small tears in them. Around January (13 months after purchase), I got tired of finding new clothes and jackets with rips and tears in them. I finally found that the plastic piece around the entrance to the washer was rough and jagged. I called Whirlpool and they told me they could send out a service tech to file down the jagged edges. They told me this was a common problem caused by the zippers on jackets hitting the plastic and causing it to become rough. Because it was one month out of warranty, I would have to pay for the service call. The lady told me I could try filing it down myself. I feel like I should not have to file down anything 14 months after purchasing a new washer. I feel like I should not have to worry that my clothes are ruined every time I wash them. If this is a common problem as the lady told me, it appears to me to be a design flaw and should have a recall. I have lost several outfits and jackets due to this machine and I am very frustrated that Whirlpool would not stand behind their product.

I bought a Whirlpool top loading washing machine with dryer on top, model # WGT4027EWo, last August, not even 3 months old and noticed the lint was not coming off the clothes. We tried cleaning out the washing machine with vinegar, wiping down the sides, using smaller loads and even used the gentle cycle. Nothing helped. We have had 2 different repair men out and they said there is nothing wrong with the washing machine and to put the clothes in the dryer and use fabric softener. I have never had to use fabric softener in my washing machine to get my clothes clean. When reaching out to customer service, I have spent over 2 hours and no satisfaction. They state that the technicians say there is nothing wrong with the machine. I was told by both of the technicians that they removed the lint trap from this machine, but no one is taking responsibility. My whites have blue lint and my darks have white lint, so too strong an agitation, as suggested by one repairmen is completely wrong! What to do when you spend over $1,000 on a washer/dryer combo and they dont work correctly and Whirlpool doesnt stand behind their product? Honestly, I will never buy another product from this company, and I 60 y/o and never made a complaint before about a appliance in my life!!! I dont even think I can give them 1 star! DO NOT BUY WHIRLPOOL - CUSTOMER SERVICE IS HORRIBLE!!!

Hello, Here is our story. We bought this refrigerator Whirlpool - 26.2 Cu. Ft. 4-Door French Door Refrigerator through a local reputable retailer. After 16 months we started to have problems with ice melting in the ice bin. We continued to have problems related to cooling/freezing within the refrigerator to the point where almost all the major parts were replaced. The good news is the dealer negotiated with Whirlpool to have all repair costs covered after the first visit. I asked about just getting us a new refrigerator and was told Whirlpool requires a part to be replaced 3 (THREE) TIMES before consideration.In summary, the refrigerator could not be fixed and was condemned in agreement with both Whirlpool and the Dealer. Here is the interesting news - since the refrigerator was out of warranty (12 months and now we are at 18 months), they are requiring we pay $600+ for the replacement. Buyer beware - either pay for the extended warranty or risk having to be inconvenienced by having your refrigerator unavailable for days or in our case, weeks!

A disaster from start to finish. I would give it zero stars if possible. Purchased from Home Depot online in September, 2020. The first delivery was scheduled for October 11, 2020 at 7am on a Sunday. I spent hours on the phone trying to get the time changed. I was assured it would take place later. That didnt happen. The delivery service Temco called at 6:30a and refused to come back later. I had to make a new appointment. A week later they delivered the dishwasher, left it on the porch, refused to uncrate it or bring it inside the house, refused to haul away the old machine and stole the Dishwasher parts kit that I had paid for which delayed installing the dishwasher. After the machine was installed I discovered the machine did not come with a manual. I was told I had to download and print the manual.When I complained that I should not have to use my paper and ink to print a users manual after paying $800 for a dishwasher. I was promised a check to offset my costs. I was supposed to get a credit for my inconvenience but that never happened either. The first time I ran the machine using the one hour cycle water was all over the machine and I had to dry inside. I was told that I had to use a longer wash cycle so I did the second time. After 4 hours of washing, the glasses had a film on them, even though I rinse the dishes before putting them in the machine the dishes had some debris on them and water had still collected on the top of the glasses.Whirlpool sent a repair company out and the technician said motor pump and display control were faulty and it would probably be cheaper to replace the dishwasher rather than repair it. I was told I would get an email the next day telling me what would happen. I never got the email. During the week I called Whirlpool and Home Depot many times to complain about the faulty dishwasher, stolen parts and the promised refunds for my inconvenience as well as having to print the manual. Calling Whirlpool or Home Depot customer care will take hours and gets you nowhere. A week after the repair person came out I called the repair company to request a report as to what had been done and was told that they were coming back out the following Monday to fix the machine again. Monday, The repair technician came out and replaced the control panel but not the pump. The machine wont heat up to dry the dishes--the heating coil wasnt even warm after being on for 8 min. I am supposed to be contacted again for a 3rd visit!! I have a dishwasher that is faulty (read lemon) and Home Depot wont allow me to return it because their return policy is 48 hours after delivery. Whirlpool refuses to replace it unless the technician says it cant be fixed. Obviously, that will never happen. I should have repaired my old dishwasher rather than waste my money on this horrible machine. Whirlpool used to make fine products but those days are over. How does running a dishwasher for four hours saving energy? My old over 10 year old Whirlpool dishwasher was perfect until the pump broke. The dishes were always clean, dry and came out of the machine hot and sanitized. I am so disappointed in both Whirlpool and Home Depot.

My refrigerator & dishwasher were purchased less than a year ago. Ive already had all the doors replaced on the fridge and the new ones are rusting. Discovered same issue with the dishwasher. The company doesnt seem to be overly concerned with remedying the issue. No sense of urgency or concern for the customer.

Called Whirlpool about fridge and they stated Too bad its out of warranty. The sides are getting pitted. It is a stainless with black sides. The condo is always air conditioned. It is two years old. Not very long to have a $1200 fridge look terrible. However, the fridge works fine.

Purchased my Whirlpool gas hot water heater. After 1 1/2 yrs, the blinking light shut off, called tech at Whirlpool, made me move hot water heater to outside. I moved it outside and when called back, I was then told to send 4 photos to prove that I moved it, in which I did that. He told me that still was not right... and still he would not help with reset. I live in my parents old home w/ water heater in bathroom for 50 yrs. No problem... it was vented thru ceiling to attic. Now it is outside, unlit, in a steel hub (as directed) and still not ok...I have no hot water and have not for 4 weeks now... Whirlpool sucks... never buy their hot water heaters. Had to pay a serviceman $750 to move heater, run cold/hot water lines and gas line and it still does not work... with NO HELP from Whirlpool. Now I am in process of buying an electric hot water heater and have to pay an electrician to run a 220... I am on fixed income and this stinks... biggest regret... WHIRLPOOL.

Purchased 29 cu ft French door Bottom Mount Refrigerator 9/5/2013. The ice machine started leaking continual water by August 2015 and by October 2015 the freezer quit working. Have had it repaired once and the second time the repairman said we need a new evaporator and condenser. Called Whirlpool and they said since it is out of warranty we are on our own. According to both repairman this is a common problem with this model (WRF989SDAW00). I understand that appliances break and they need repaired; however, you would think a refrigerator that cost over $3000 would last longer than 2 years. Do not purchase a Whirlpool French Door Refrigerator; even if you purchase an extended warranty, you will still have spoiled food and leaking water to tend with. We have had nothing but problems with ours.

Purchased a Whirpool fridge 1 1/12 - after Sandy, used for about 1 month. Now ready to move home and was told ice maker bad?? Thank god we purchased warranty! I want to know why ice maker is bad regardless covered?

After almost 10 years, my Whirlpool top loader is now malfunctioning just like a lot of complaints here. It will not complete a wash because it keeps giving an off balance error at the spin cycle. I also had a coin get stuck in the discharge hose but fortunately it did not destroy the pump. I certainly dont want to sink any money into a repair especially because the techs dont seem to know how to fix the off balance problem. Im not much satisfied with my Whirlpool dryer either. It takes forever to dry a load.

Its a great machine but the temperature control button is easily moved at times. The machine does a great job in washing clothes. Ive had mine for 10 years now and hope that I never have to replace it.

It never seems to clean the dishes and it runs for 3 1/2 hrs. It is suppose to have all these Features but does a very bad cleaning job. I have used liquid soap, the cascade pods and the jet dry, still gives very poor results. Use to have a Kitchenaid that lasted almost 30 years - great appliance...

Purchase at 2014 and still working and nowadays, they dont make refrigerators, washer or dryers to last more than 3 to 4 years. The quality of appliances, really such since the manufacturers are greedy. And after the 5 year Warranty expires, only Lowes buys back the the appliances and Home Depot. Their Warranty specifies that you have to purchase from them to replacement of an appliances if purchased from them!??? Therefore I would not buy any appliance from them. A refrigerator, washer or dryer, you can take parts from each one and build a whole new appliance, which is very disappointing! TO ME THIS IS BAD BUSINESS FOR AMERICANS, not all people know this by experiencing this yourself and I let people know about my experiencing this myself, manufacturers should make products in The United States of America???

Purchased this dishwasher in 2015. It has been horrible. The unit has never cleaned sufficiently on any cycle. I run the unit in the evening for the full cycle with heat. It takes almost 4 hours. The dishes are still soaking wet the next morning. We would be considered light use as a family of two. I hand wash any larger pans or cookware as the racks do not support anything of midrange weight or above.With the poor cleaning, I purchased a additional silverware rack and placed it more centrally to attempt better cleaning. It remains mediocre at best. The most recent irritation is the door latch has started pulling free from the unit and remains attached to the door! I have to take pliers and remove it from the door and reaffix it into the housing of the unit. Will never recommend this nor will I ever purchase anything from this company in the future. Sad to see the quality falter to the point of absolute failure.

Bought Whirlpool Gold 21.9 bottom freezer (stainless) Jan. 2013. When it was 19 mo. old I noticed the freezer door was pitting. I have the Lowes protection plan. Not their problem, door is a accessory not a part. Whirlpool said no quality issues with the material. Very disappointed Whirlpool did not stand behind a product they sell. From past posts I am glad we did not hook up the ice maker.

Both the washer and dryer make terrible screeching noise. The dryer only dries on time drying. The store I bought them from have been here over 7 times too fix them. They still are not fixed. Just a terrible experience with this set from day one, load one.

RE: Our Whirlpool gas range/oven model# GW397LXUS05 installed Oct 2010 started acting up when setting the oven temperature. The 0 doesnt work so we input 355 instead of 350 etc... Other numbers have started to fail as well... Also it needs cleaning but a neighbor with the same model said whatever you do dont use the self clean for the oven, as they did & it literally burnt out the control panel costing them over $400!! Say what?? So we cant use the self-clean feature or well really fry the control board... Would LOVE to hear Whirlpools explanation on this one... And a minor issue but nonetheless worthy of a mention, the oven drawer never slides in/out properly & hasnt fit right from day one...

I live in Florida and in December 2012, purchased a Whirlpool upright freezer from my local Badcocks. About two months after the purchase it started making this weird loud sound. I contacted Whirlpool and they sent a local appliance company technician out to check it. The technician ripped my brand new Linoleum floor when pulling out the freezer. The result was, in his opinion, nothing was wrong with it, that the loud sound was normal. As it continued, another tech came out and his opinion was it needed a new compressor. So, it was replaced and lasted about a month. I was getting something out for dinner and noticed everything in my freezer was unthawed... all that money wasted a freezer full of food gone. So, Whirlpool once again sent the same appliance company out but a different technician. This one said it that he needed to order parts which he did, a different tech came out to install the parts and told us he didnt know what they were for and our freezer didnt need the parts the previous tech ordered. So this tech put dye in the lines and left. The dye leaked out from under my freezer all over the floor which is now stained because of the dye that leaked. This is the brand new floor they had already ripped during the first service call. So, now not only is my floor ripped but stained as well.Once again, about a month later, I find my freezer full of meat unthawed a third time. Once again I called and find out they have dropped the contract with the company that came out the first two times. So they refer me to another local appliance repair, and this new tech says that it needs a new compressor. This will be the second new one in less than 6 months. They order that part and repair the freezer; this fix lasted for about three months this time. On my fourth call to Whirlpool, I expressed my frustration with losing my food and the hassle of an inferior product purchased brand new under warranty. I definitely was not satisfied with the service and the customer service representative could not find my warranty record. He was also very rude and when he finally found my record, he told me I was no longer under Whirlpool warranty. This was wrong as I have my paperwork showing date of purchase AND the four-year extended warranty we purchased as well. I asked him what they would do for me since their inferior appliance and incompetent repair technicians cost me hundreds of dollars of ruined meat and other frozen food. He said they would do nothing except have another repair tech come out. Until the freezer is determined to be unrepairable that is all they can do.So I scheduled the tech to come out the fourth time and he found that some untrained tech had put oil in the line and the lines and compressor has to be replaced and flushed. I have already not had a freezer for a week waiting for tech to come out and now the parts are put on back order for another three weeks. The fourth repair tech called Whirlpool from my home, while I was standing there, and told them that it basically is beyond repair because of the price of parts and labor. He told Whirlpool it would be cheaper to replace the freezer but Whirlpool told the tech to replace the lines and compressor and flush everything out. So three weeks later, he comes back out on 10/13/2013 to make the repairs. I bought this freezer in December 2012 for $1200 and have been dealing with issues on and off since Feb. 2013 and now its 11/29/13 and once again my freezer has stopped working. I have lost all my food because Whirlpool sold me a defective appliance and would not make it right. I have asked them to replace it and they wouldnt. My husband and I have just purchased our second house and we were very excited about the remodel coming up in the kitchen. We were going to purchase stainless steel Whirlpool appliances, but after this company has treated me so badly, I will not buy anything with the Whirlpool name for our stove, dishwasher, microwave and refrigerator.We probably would have spent about $3500 on appliances, but we will purchase a different brand and give our $3500 to a company that will treat me better as a customer .I used to have trust in this company because it is well known for quality products, but I dont trust them anymore. I will advise any of my loved ones and friends not to purchase any Whirlpool appliance because of the inferior quality and lack of interest in making this situation right. I tried for almost a year and gave them 5 opportunities to do the right thing and now Im done. They dont care about the customer and that is a shame because they have lost a valued customer. As of now I have another tech coming Tuesday b/c my freezer is sitting not running again. Model #EV201NZTQ02.

In defense of Whirlpool, I will preface my question with the fact that I did attempt to call them and they were closed and Ive used manual to troubleshoot. Problem: when I cook any baked good in top smaller oven, the cookies, etc. on front of pan closest to door bake even and are not burned. All cookies on back half of sheet are burned and not cooked thoroughly. Any advice or similar experience to share would be so appreciated.