This washer was expensive, platinum line. Clothes never smelled fresh and clean like they should. There is not enough water to cover and clean. After 4 years it started smelling dank and unpleasant even after cleaning cycle is run. Now I discover it has been leaking for quite a while. It will be 6 years old in July. The top wont stay up. This happened months ago. The part alone is 250.00 according to several sites. I just prop it up. Very displeased with this poorly constructed, expensive rip off!

Bottom freezer had frost and water. And ice maker began leaking and ruined the new wood floors that we just had put in. This is the forth whirlpool item I have, either had to have replace or fixed. Emailed and called several times. Customer service is terrible. All products bought within the last five years.

I need to start by saying I or we, my wife and I are both disabled - her with a head injury and a prosthetic leg and walks with a cane and myself well Im stuck in a wheelchair, this makes grocery shopping more of a chore for us than most people and putting things away is part two for this chore. I figured Id buy the biggest, best (LOL) refrigerator Whirlpool had to offer, so I could do our grocery shopping once a month and have a place for everything and the fridge being so big would be capable of holding a months worth of food. It performs that function very well!The problem began when I purchased this wonderful piece of quality craftsmanship (cough) at Lowes in Denton Texas on 6/19/13. While one delivery guy stood on my sidewalk talking to me, we watched the one other guy bringing my rather large brand new Whirlpool refrigerator up the driveway with a regular (not an appliance) dolly. After getting to the end of the driveway and having to go through the front yard to get to the sidewalk, the monster fridge started leaning and eventually ended up on its side in the front yard, needless to say I was a little concerned about damage. They continued to get it in the house after providing me a nice gouge in the door frame before realizing it may be best to take the front door off before entry. So after getting it to the kitchen and removing the box we noticed the left door was way out of whack, so the delivery guy called his boss and we all agreed I needed a new refrigerator. A week later my second new refrigerator was delivered, no box around this one but it made it all the way into the kitchen without a hitch or any more scraps in the front door frame.Three months of dealing with water running down from the ice maker into the door storage areas I made my first service call, the guy said Whirlpool doesnt always put the correct thickness of gasket between the ice machine door and the ice bucket. He ordered gaskets and installed them the next week. Water continued to run down the door from the ice bucket to the shelf storage. 5/14/14 I called for another problem. The refrigerator seems to be running all the time, and there was a fan starting and stopping continuously as well. This was Miles Appliance - he seen the water running down the door and squirted a tube of sealer in the ice machine, replaced the little plastic fan and said that should fix it! I let the Whirlpool service scheduler talk me into the extended warranty since my one year warranty was about to expire so I bit and bought the warranty. 7/18/14 the fridge had a new sound going on for the last few days and still seems to be running all the time. I called for another warrant service, this time I drew In Home Appliance Repair. After waiting three days a guy comes out, verifies the fridge isnt cooling properly and tells me to unplug it for three days, so the ice ball that has formed somewhere can melt, that the noise I was hearing was a fan rubbing against the ice ball. So three more days go by and I plug in the fridge. Two days later the freezer has only cooled to 50 degrees. I called In Home Appliance Repair and they told me Id have to call into Assurant to make another service ticket, which I did. It takes two to three days for service tickets to get processes. After the second day, I called McNiels in Denton to see when I was going to receive my service, they didnt have a ticket for me. I told them Assurant said they would be providing my warranty service. McNiels told me they only service what they sell! I called Assurant back, they turned it over the scheduling gods. Three days later they set me up with a repairman 45 miles away. After waiting on him for four days he says he just doesnt have time to come by and pick up my refrigerator to take to his shop. I call Assurant again and am told its being turned over to the scheduling gods again. Three more days go by and they set me back up with In Home Appliance Repair. I call and they tell me they will be out on July 7 2014. The evening of July 6, 2014 In Home Appliance Repair calls and tells me theyve decided since the defrosting didnt fix the problem two weeks ago it was a system failure and they dont do that type of repair, they would call Assurant for a different service provider. I call Assurant to see whats up, they tell me A&E Factory will be out on July 13,2014. Now nearing a month WITHOUT a refrigerator and still not knowing how long its going to take to fix the problem! If Whirlpool is trusting Assurant to provide extended warranty service then thats exactly what they should be doing, it certainly isnt my fault they cant get service people out in a timely manner to resolve appliance issues. Its not like being without a stove or microwave - this is a refrigerator!!! This is the poorest service I have ever received from Whirlpool and Ive been a faithful Whirlpool customer for many years. In my opinion they should bring me a new fridge, haul this piece of crap to the nearest dump and be done with it! And after reading some of these posts there are lots of people that feel the same way about their appliances. This type of Customer Service needs to STOP, $2700.00 for a refrigerator and have to deal with crap like this is crazy!!!

I chose Whirlpool first then my machine became of I wanted a front loading machine with a larger tub. I wanted to be able to wash anything without hesitation. I truly love my wash and dryer. This set is the first set I have ever bought brand new.

I purchased a Whirlpool High Efficiency washer and dryer (Model WED4900XWO) from Lowes in March 2013. This washer has performed miserably. I dread each day when I have to use it. The groaning sound is annoying. My husband and I try to leave the house when the washer is being used. We have tried all cycles and combinations of cleaning detergents to get clothes to come out clean. On a regular basis white clothes will come out with spots or discolored to the point the clothes have to be thrown in trash. This is the worst washing machine I have ever used. I will never buy another Whirlpool product.

I have raised complaint regarding my refrigerator and changed compressor and they given me 1 year warranty but after 3 days again compressor gone and they have came and replaced that and taken service charge. Again after one month compressor giving problem and freeze is not getting defrost.. Again I called to customer care but again they want Visiting charge.. Really pathetic Service I ever seen. And customer care people does not know how to handle client and repeating same line. Dont buy anything from Whirlpool.. its worst service provider.

Whirlpool Cabrio Platinum Washer - The seal on the top of the drum is breaking down. It is cracking at the bleach and soap dispenser. Somewhere in the washer drum or plate is causing holes and cuts in the clothes. The machine is only 2 years old.

I bought a heater from Lowes in south lebanon ohio in feb. 2013. Gas valve is bad. Whirlpool will not replace it because it was put in a utility room with a toilet in. What a bunch of crap. Their service dept. is joke.

Purchased a Whirlpool Cabrio 4 years ago. It worked fine until last October when I had to call a Repair Service as all the Digital Controls would not work. It was the Digital Board had to be replaced at a cost of $ 315.00. That was October 2016 and in October of this year 2017 it started doing the same thing again. I call the Repair Service and they told me not to waste any more money on this machine as it is a piece of junk. I guess he was right as when I read all the bad reviews it got today, I realize I will be better off to buy another machine. It will not be a Whirlpool product. I purchased a Sears Kenmore Washer & Dryer back in 1995 and the washer lasted 20 years and I still have the dryer. This is what you refer to as a good product.

In 2011, I bought in Croatia, for the start, 2 washers (model 3LCHW9100WQ) and 1 dryer (model 3LCED9100WQ) and opened the first self-service laundry in Pula, Croatia. Since the beginning, I had problems with the gum (black). After the washing cycles, you could see black lines on the laundry. Whirlpool Croatia denied that the gum can be the cause. After two months, they gave me new gums, but the problem still exists. After 5 months of work, the first malfunction on the washers started. The biggest problem is that it took and still takes them up to a month to repair them. And these problems I have ever since. Also, the error codes never showed the correct malfunction code. In global, if I take that I have these washers and dryer for about a year, they were out of function for more than 3 months. The warranty expired in April 2012. On these reasons, I cannot recommend any product of Whirlpool, and I have to change to another company to buy more washers and dryers.

Very pleased with my Whirlpool dishwasher. It is not the top of the line but does a great job of cleaning my dishes and is very quiet when running. Whirlpool appliances have been very good to me.

I have a Whirlpool built-in double oven. It is 7 years old. The top oven has overheated 3 times with food in it and it locks the door. The oven beeps and says, Too hot, and locks the door. Luckily I was in the kitchen when it overheated, so I could turn the oven off. After turning the oven off, the oven has to cool off before the door will unlock and the food can be taken out. By then, the food is really burnt.I called Whirlpool to see if there is a recall and they said, No recall, and the oven was out of warranty. So I called the repair shop. They said it was the control board and they were not sure they could get a new control board. I may have to find someone that can rebuild this control board. They said not to use the oven. It could cause a fire. I would think that they should recall these ovens. They should have a safety switch that shuts the oven off if it overheats like mine has done.

A top loading washing machine with an agitator in my opinion, gets my clothes 100xs cleaner than one without. Ive owned front loaders and top without agitators. Never again. Top with agitator is my personal preference from now on. Also Whirlpool has never failed me unlike other brands.

When I bought my new retirement home, a Whirlpool dishwasher Model No. DU1055XTVS1 had been installed. After only three years of use, the dishwasher would not complete a cycle except to drain and cancel. The repairman replaced a computer board and when the parts cost and the service cost were combined, they amounted to about half the cost of the dishwasher. I have a PC that is twice the age of the dishwasher and it is still running.

Owner of 20 apartments, 16 of them have electric water heaters and 4 have natural gas units. Have replaced over the years all 20 water heaters. 19 of them were replaced with Whirlpool units bought at our local Lowes. It is my opinion that they are very unreliable. The tanks rust out in NO time. The electric units last just a little better than the gas units but still terrible. Of the 4 gas units so far I have had to replace 3 of them and the longest one lasted 6 years and 7 months!! One of them was just over 6 years and the other was 9 days away from warranty expiring. They replaced that one. If you have no other choice make sure to buy extended warranty if available. They just dont last!!

In November 2016 I took delivery of a Whirlpool WRF757SDEE French door unit. One month later: In December 2016, it needed a new ice maker, as it never did fill the ice bucket and they were always melted together. Two months later: In February 2017, a thermal fuse had to be replaced—refrigerator compartment wasn’t cold enough. 8 months later, Aug 2017, it needed electronic circuit board replaced, as refrigerator compartment completely froze up. November 18, 2017 manufacturers one year warranty expired. BUT, I HAD PURCHASED AN EXTENDED WARRANTY! 4 years from NSI Protection Plus (a joke, see my review.)December 31, 2017: One year and one month after delivery, the unit stopped cooling completely. My local appliance store where I purchased sent out a tech and took it into the shop for diagnosis. They found the sealed system was kaput. Couldn’t get the temp below 67 degrees. My dealer was great and sent out a loaner after a week, and for almost 7 weeks they argued for a replacement with NSI Protection Plus. Finally on February 8, 2018, they threatened to take them to court and they paid $15 less than my purchase price. I’m out $189 for the “warranty,” $188.48 sales tax and $89.95 delivery. And I have to go buy another refrigerator. It won’t be a Whirlpool.

We purchased the washing machine on February 2, 2013 and initially noticed that some of the clothes were still dry when the complete load was over. Meaning that I am not saving water cost because I then have to rewash the clothes and pre-scrub the clothes. Then a little over a year later, the machine is making this extremely loud piercing noise when spinning. The cost to replace the part is $250.00+ the repairmans fee. Whirlpool says there is nothing they will do. From reading the other reviews, this is really sad because of the numerous people having the same issueS with a capital S. I definitely would support a class action suit.

I installed my new water heater in 2012. Within 3 months, it was not producing hot water. When I called, a helpful person at the Whirlpool warranty line told me it was because there was too much cold water being mixed into the hot water coming from the tank. I hung up... Called again and was told that they would be able to get someone in 2 weeks out to my house to check it. I told them that was not acceptable. I hung up... I called Lowes, where I bought it. The person on the other line finally, after more than 1 hour, was able to get a repair person out there within 2 days. I had to pay the fee to have the guy come look at my hot water tank, and tell me that he hated Whirlpools. He called Whirlpool, 3 times; he was hung up on 2 times. He explained what had happened was I had a hot water leak, that it probably it was overloaded, the thermostat control everything else was fine. However, that I had installed the heater myself not a professional. Therefore it was not up to NATIONAL code; therefore, Whirlpool refused to honor the warranty. So, short version, in order to get the tank repaired, I was supposed to spend an additional $300-$400 to bring the heater up to code for them to honor the warranty. What you ask made my heater out of code? It is outside in my utility room, and the flue was cut to fit and the OUTSIDE vent pipe was not above the roofline. It didnt matter that it is not in an enclosed space, that this was nothing to do with the reasoning the thermocouple went out.I simply turned up the heat, so far so good. Will I ever buy another Whirlpool? No. I have a Whirlpool fridge bought before the hot water tank situation. The ice maker went out within 6 months of purchase. When I called to have it repaired, the service guy stated he hates Whirlpool. The piece he had to replace was plastic that was replaced with a metal piece that should have been metal to begin with.

This is the only time in my life when I have seen a Microwave behave so badly (and one that is relatively expensive). The microwave is defective out of the box. Seems like there is a comWhirlpool MWA269 (4You)mon trend with Whirlpool products and cheap Chinese boards. The microwave never stops working once the timer runs out. It will just keep going. Model is Whirlpool MWA269 (4You).

We have purchased 4 refrigerators in the past 20 years. The first three were not Whirlpool and were a constant issue for us. Once we purchased the Whirlpool, we no longer had issues. We have the side by side with a freezer at the bottom. This model has performed exceptionally well for us and hasnt presented any issues for us. I would highly recommend it to family and friends, thus the rating of a five.

I purchased a Whirlpool dishwasher in December of 2015. It has had very light use, and today I found out the motor needed to fix it (it does not wash the dishes) is going to cost almost $500. Whirlpool used to be a very reliable manufacturer. Obviously, those days are gone!

Fridge is over 20 years old. Definitely got money worth. Need to replace all appliances soon??? Which model next. So many models to choose. Love one with freezer on bottom.

How I wish I had read this board before purchasing! This is the worst washing machine made. Put your clothes in the sink, add water to cover two thirds, add detergent, slosh around slowly for a few minutes, wring and remove. You have replicated a Cabrio wash! I have complained repeatedly, had a repairman who assured me it was working properly (as designed, too little water, too little agitation). I was a lifetime Whirlpool client.

My dishwasher was only 18 months old when the rack adjuster broke causing the top rack to collapse. I researched and was able to order the replacement part which now comes only in metal. (The original Whirlpool piece was cheap plastic.) I spent $40 for the new part and spent several hours installing it without any help from Whirlpool. Then when I tried to use my dishwasher it wouldn’t run. Repair person came out and diagnosed it with a pump assembly failure. Part alone was $222 and it was on back order. Extremely disappointed. I have tried to contact Whirlpool to see if they would at least offer me a discount on the part. Their customer service number is never available. On hold for so long I finally gave up. Maybe I just got a lemon but I will not go with any Whirlpool product again.

This Whirlpool Washer Mod # 4800XQ2 eats holes in all of my clothes, came from Lowes. I still have the sorry machine.

Whirlpool duet - This washing machine is absolutely horrible!!! I pull clothes out and they are tore up! We have replaced parts that we were told could be causing the damage and its the same thing! I am very unhappy! Ill be calling Whirlpool again but Ill probably get the same runaround - oh we are very sorry we dont have any known issues with that machine. Clearly when you look online it is a very known issue!! I doubt all of these people lied about calling!!

Please do not buy any Whirlpool product. Worst product and customer support. I got a new refrigerator on dec 2020, just after 1 month I started facing issues. I complained about that and 3 times they changed many parts. Still I am facing same issues. It doesn’t cool, makes too much sound. Every time I have to spend 30 mins in registering a complaint and sometimes they just close it on their own without even attending to it. So weird. Though the product is under warranty, it’s been more than 6 months that nobody has rectified the complaint. Even now my complaint is still pending. If I call customer support, they just provide some number and ask me to call them. Service representatives take their own time and not at all Serious about complaints. This kind of service they provide to customers. Beware of buying whirlpool products. Worst ever products and service.

I bought a new house in Hattiesburg with a Whirlpool dishwasher that is loud. It runs normally but when you open it the dishes are just as dirty as when you put them in if not worse since it will spray any residue from the bottom to the top shelf. I have taken it out and inspected all lines and such but can find nothing wrong to the naked eye. Thus I’ve got dirty dishes that must soak since the drying cycle retakes grime back on and then be rewashed.

At some point, Whirlpool should accept the fact that they should not sell this machine. Word of mouth spreads fast! Im hoping it will make a big dent in sales because I know then they will listen and act! I purchased it in 2006 for $800, thinking this Cabrio 6400SW is a dream, I can get more done in less time (at that time, there were seven in our family). However, problems within the first year, F1, but I was happy and still under warranty! It was fixed, only to start the problem again. This time, not under warranty! I really wish I had said yes to the extended warranty! Even the repair guy Whirlpool sent suggested it may be a good thing to get the extended warranty if I were you! I think he was trying to tell me something!My naive thought was, why spend more money we did not have? After all, it is a new machine! I did not comprehend that any company could sell and continue to sell something that was clearly a defective machine! Nor did I entertain the thought that a company would not stand behind their product! It is now 2012, I still have the machine because we have dealt with it and have/had no extra money to throw out at it. I have dealt with F1 for several years and did not contact Whirlpool, mostly out of lack of time to research what the deal was and if others were experiencing the same. In November 2011, after reading many complaints and frustrations on the internet and what results they got, I called Whirlpool. Using a level head, sugar sweet persona and a mindset of disbelief that Whirlpool would allow such problems, the customer service girl did her best with what she was told to reply with (meaning, there is nothing she can do). It is then that you ask to speak with a manager or director. I won in getting a repair guy out to fix the F1. They made it sound like they were doing me a onetime favor. The machine board was replaced, the repair person also thought there was an obstruction in the hose and he could fix it, but it would cost us money and suggested we try our hand at it first. We did find an obstruction and for one week, the machine was quietly working beautifully! Whirlpool even called to see about how it was working and my husband had answered that everything works well, not knowing that Ld is our new problem. Ld had started to pop up at the end of that week.So here it is July and Im so frustrated trying to get wash done. Im thinking of all the wasted time, all the wasted electricity and energy Ive spent trying to get this machine to work! My kids are trained to hit stop/pause if they hear it beeping. Some days we cant even get the clothes to spin dry. I try different cycles to get the machine to start and often have to cancel the cycle and change it to another cycle to get the machine to continue. Is there a smell? Yes, and I run the clean washer cycle twice in a row just about every other week now. That doesnt even seem to clean the washer anymore! Tangled clothes sometimes. Ld always, uL sometimes and a sound like it is trying to do something but is stuck. Lots of laundry to do! No money to fix it! Whirlpool needs to stop selling an inferior machine! I know one thing. Never Whirlpool again and I tell everyone not to go with Whirlpool Cabrio. Even one of my co-workers had one and bought a new washer (not Whirlpool) because of problems with her Cabrio only after three years! Do not purchase a Cabrio!

We paid $6,000 over and above my homes purchase price for double ovens that are defective. Whirlpool will not address the problem! When you bake a pie or a turkey, the bottom and center are raw, and the top burns, because the bottom element is hidden under the bottom of the oven, instead of on top of the interior floor area of the oven. Whirlpools new design is defective! The service technician says the oven is performing as designed therefore there is a design defect! However, Whirlpool will not take any action, because the parts are not broken and they send us back to the extended service plan people. It is ridiculous for the consumer to be caught in the middle. Whirlpool does not want to stand by their product.The builder of our home, Coleman Homes in Middleton, ID, purchased the ovens from Whirlpool originally. Therefore Whirlpool says we are not the original purchaser of the product, Coleman Homes are, and Whirlpool cannot do anything because we did not buy the ovens directly from Whirlpool ourselves, Coleman Homes did. The Whirlpool Warranty (waste of money) says they cannot do anything because it is not a parts issue. Coleman Homes says they cannot do anything because the warranty was given to us when we purchased the home. Whirlpool needs to replace the hidden element with a true baking element so the ovens will bake properly!!! Model Number: WOD51EC0AS Serial Number: D52208658

We purchased the WRX988SIBM00, delivered 6-26-14. Immediately upon plugging it in, we noticed a seemingly loud hum to it. Thought maybe it would go away once the fridge cooled off, but the hum continues. SO sad because I love the features.

I purchased the Energy Smart Gas Water Heater about a year and a half ago, intending to install right away as part of our upgrades. Just now, I was able to install this replacement to our 30-year-old water heater that was showing problems. When trying to start the unit, I kept getting the response that the lower sensor unit failed. We contacted plumbing companies. We were told they would not work on any Whirlpool models purchased from Lowe’s, because they were the worst hot water heater ever made. I called Whirlpool support. They wouldnt put me through to a tech support person until I was registered in the system. I gave up trying after many minutes of frustration.

We purchased a Whirlpool refrigerator on January 18th. It has never worked since it was delivered. A service call was place the next day. It is now 2 and half months and 6 technician visits later and the fridge is still not working. Whirlpool customer service has been contacted and they want to continue sending technicians out rather than replace the fridge. The customer service manager, Demetrius, stated the additional service calls are not costing Whirlpool more money because the repair company has 90 days to fix the problem so they are not going to replace the fridge. While this may be fine for Whirlpool it is certainly not good customer service. We were told they cant call the service company to get the details of prior visits and that we need to call the service company as there is nothing Whirlpool customer service can do but schedule technician visits. After a lot of aggravation, losing hundreds of dollars of food and hours on the phone here we are without a working fridge. Buyer beware!

The beat goes on. My Cabrio washer is still down. After working for a mere 14 months, the control board died, and the machine would not spin out water. The repairman ordered a new one. Though the part arrived several days earlier than predicted, the repair service said they could not send anyone out, until our scheduled appointment. At last, today, the repairman arrived. I am ready to start whittling down the mountains of laundry we have stuffed in every closet. Some areas of my house are starting to smell like a locker room. It is not convenient for us to haul everything to a laundromat, or impose on a relative who lives nearby.The repairman was in the laundry room for at least 45 minutes, and then very apologetically tells us that the part is bad. It will not work at all. He has ordered a new one, and requested rush service, which I think they will ignore. I cant help but think these parts are manufactured somewhere outside the USA. Well, listen to this Whirlpool, I would rather pay $25 more for this part, and have your washing machine work. Dirty laundry might seem unimportant to you. It is not unimportant to us! If you cant do better than this, make something else. I am furious, and will spread this news to everyone I know, and I will report on this situation again.

We wanted the ease of use and longevity of a top loader WITHOUT a full touch screen. Whirlpool has such units in a choice of price levels to accommodate most everybody. The agitator free design and automatic water level feature is amazing. Clothes are nice and clean and uses about the same amount of water as flushing a toilet.

Our just over 1 year old Whirlpool washer died completely last month (mid May). After calling them and being directed to the extended warranty dept (which we ended up purchasing), a repair guy came out and told us it was our main controller board. Three days later, he returned with the board and nothing. We were then told it was the user interface. They were on backorder until June 5, which means our machine would be out of commission for three weeks. I just received another call informing us the part was now on backorder until June 15. Whirlpool, on what planet is it acceptable for your appliances to be out of commission for six full weeks? Never again.

I have a new Duet Washer and it is a nightmare. It keeps throwing the same F8 E1 code. The repair people have replaced five parts and been out four times. I feel like I have been scammed out of $900. I will never purchase a Whirlpool again ever!

I bought a Whirlpool 5-burner gas range with double oven at a cost of $1700. Almost immediately, the finish above the oven started cracking and now is starting to chip off. When I contacted them, they stated cosmetics were only good for 30 days. We had just moved and were getting settled so we didnt use the range much for the first 30 days. I am very unhappy with this product and also unhappy with Sears for their lack of effort.

My son bought a Mastermind 250-L refrigerator on 09.09.2009 (invoice no. **) from the Good Morning store in Alleppey (phone no. 0477-23253809). The cooling effect was lost with a loud sound. I requested customer care. Three times, four people came and they gave a receipt of RS 890. After they left, it is in the same condition. I requested so many times, but there’s no reaction. Before I could go for legal proceedings, I would like to make you aware of the conditions prevailing in Kerala in sales and services. The young trainees who dont know to repair have broken down the entire system and it is fully collapsed. The franchise office washed their hands. This will spoil the entire name and fame of the company. Kindly look in to the matter and do the needful immediately.

Washing clothes is a nightmare. I am constantly removing clothing from the washing machine that have been torn and left with holes. I am utterly frustrated. Because the machine is more than three years old, there has been no solution to my problem. I have now replaced clothing items in excess of $2,000. I am always here that they will send a repairman and yet there is still the problem. This machine is costing me too much money. The newer machines have fixed the problem. There is no gap between the drum and the doorway or rubber piece. I want that piece to stop this nightmare. This machine has taken a dream of mine and demolished the experience. I hate washing clothes but more so having a machine at home and then going to the laundromat to stop the chaos with doing laundry at home.

From the time I had the Cabrio top load washer, it has been repaired at least 8 times. I did get the extended 2-year warranty. I should have known that this machine was going to give me problems from the first service call. I have had to have the motor replaced 4 out of the 8 times the machine has been serviced due to coins getting into the motor. I have a problem with rust around the dispenser. I also feel that the clothes get very tangled when washing. The machine is just 5 years old. This time when I called for repair with A&E appliance repair, they told me that it was going to be $450.00 to repair. Now, I am not going to repair it, especially after having all the problems I have had with it. I will never purchase another Whirlpool product or any of their other products that they make. I did call Whirlpool just to let them know my problem and to let them know that there have been hundreds of complaints with the same washer that I have. It’s too bad that Whirlpool has no respect, passion or pride in what they make. I am going to purchase a new washer and it will not be anything related to Whirlpool.

Whirlpool WRF989SDAM00. We bought this junk April 22, 2013. 7 visits from service guy throughout the entire year we have had this, problems began almost immediately. Whirlpool gave us a 3 month complimentary warranty (which is up at the end of June). Same problem is back (back left corner freezing up and I think it has also made our ice maker not work nearly as good as it should). We called a few weeks back to report problem yet again, the rep on the phone treated us very poorly. They said they have a new part that is currently on back order that is going to fix the problem once and for all to which my husband replied: I do not have much confidence this will fix the problem as you have sent 5 or 6 new and improved parts over the year and all has failed. He then asked, will you extend the warranty once more, and they said NO. We are stuck with a ($2,700) piece of crap that they just keep trying to find new parts to fix it! On a separate call we asked for a refrigerator replacement to which the rep basically laughed and said that will never happen!! What course of action can we take here?? This company is dead to me!

The dishwasher keypad failed after 1.5 years, went through 2 gas ranges, peeling paint and orange flame in less than a year. Now dealing with the washer, the pump is spitting out white plastic after less than a year. No more Whirlpool in this house.

The Whirlpool Cabrio washing machine it’s the best washing machine I’ve owned. Water temperatures are right on, has an express wash 38 mins for lightly soiled clothes, plus the normal, delicate, heavy, bulky, 2nd rinse, if you need it. My wife loves it because it’s very Gentle on her personal items. Energy saver AND BEST OF ALL, IT REALLY CLEANS THE CLOTHES.

I wish I had purchased this a week before I decided to become an owner of a portable AC unit. This unit cools my 390sq ft living room with ease, paired with a large 3 speed stand-alone fan, the adjacent rooms feel the coolness as well. I plan on purchasing another uni, with a lower SQ rating as to have for the master bedroom. Easy to install, move and drain when the time calls for it. Not too loud, not too big, not ugly and I would purchase this unit again.

Kitchen Aid is Whirlpool - Buyer Beware. 1.5 year old dishwasher Model #KUDS35FXSS8 lost power, repairman came and confirmed it to be the panel control and the part is back ordered 4 weeks out. Expected to come day before Thanksgiving, repairman cannot schedule until part arrives thus no guarantee date of fix. Found part online from AppliancePartsPro.com. They shipped it one day later - fixed dishwasher. Whirlpool will not stand behind part because it did not come from them. I have all the proof that it is a Whirlpool Certified Part from a Appliance Parts Pro. Appears Whirlpool would rather have a broken machine in a home rather than help the customer fix it.

I am on my second Whirlpool hot water heater within 7 years and both had a 9-year supposed warranty. Upon replacing the pop-off valve (at my expense), I paid $98 to replace the gas valve (part was issued by Whirlpool). Still having problems with pop valve and now the pilot light wont stay lit. Upon calling the number (877 817-6750) I was finally told they would replace the heater. When I stated that I did not want another faulty Whirlpool heater and that I would take the faulty heater back to place of purchase but that I wanted a local plumber to install their own heater, I was told that I had to have a thermal expansion tank or they basically would not do anything. Why would I want a third Whirlpool product? The second one is ruining my tiled basement floor as it is. So after spending over $600 for the faulty heater, now I have to spend $700 to replace it.

I bought a new non-frost 14 cubic Whirlpool fridge Model # W4TXNWFWQ in 2013 from PC Richards. The freezer keeps getting busted. It actually produces a lot of frost which stops the entire fridge from running properly. The tech said this is a common problem with Whirlpool. I am lucky to have bought the 3 years warranty. But when I call to fix the problem it always takes them a few days and I have to miss work for this non-sense.

I purchased this Whirlpool washer (model WTW7600XW2) on October 2011. Fabric softener dispenser is full of water at end of cycle. Repairman has replaced parts three times, but the problem is still not corrected. Today, I talked with a Whirlpool supervisor. She says this is normal. She told me to take the cup out and empty it. The cup is not removable, so she said I could blot it out with a cloth or sponge. I paid $800.00 for a washer with an automatic fabric dispenser that I must empty manually. I have used whirlpool appliances for 50 years of marriage, but this is my last one. I am very disappointed with customer service.

I purchased a Whirlpool electric range 18 months ago. Recently, the oven started overheating. The display reads Fault detected. Press start to clear. Pressing start did nothing and the oven door was locked as though it was in the self-clean cycle. We had to trip the circuit breaker to turn the oven off and allow the door to open. The food inside was ruined. After three episodes in one week, I scheduled a service call through the Whirlpool website. When the repairman came, he determined the electronic circuit board was faulty. His suggestion was that I buy a new stove since the repair would cost $425 (the part itself was $280). Not wanting to replace a stove that wasnt 2 years old, I went ahead with the repair. I called Whirlpool to lodge a complaint and although the customer service rep was polite, he basically told me that all electronic appliances fail sooner or later and the company will not stand behind this appliance because its out of its 12-month warranty and I didnt buy the extended warranty. He also told me the company doesnt have any record of this being a common problem or excessive complaints about these ranges. But I see many people on this site with the same problem. I wish I had read this site before I bought this stove. Since I cant afford to replace my appliances every year and a half, this will certainly be my last Whirlpool.

My family purchased a newly built home from a reputable homebuilder on December 21st 2019. On the first week of January 2020, we noticed that our upgraded Whirlpool dishwasher, model #WDT730PAHZ0 was shutting off mid cycle, resulting in dishes remaining dirty. The technician gave us an estimate of nearly $500 for replacement of pump motor assembly. He also informed us that this particular model is well known for having this defect. We are requesting that Whirlpool stand behind their reputation for producing reliable high quality products by replacing our dishwasher.

We purchased a Cabrio top loading washer WTW6400SW2 and 2 Cabrio Dryers WGD6200SW1 (one for our cabin) in 2007. Since day one the washer tied clothes in knots, never cleaned the clothes properly, and went out of balance several times each load. We purchased from Best Buy who did their best to service the dryer (black, rusted vents replaced inside dryer). But as for the washing machine, we were told there was nothing they could do. The repairmen stated Whirlpool was aware of this issue and doing nothing. When I called Whirlpool, they said no repairs were logged for the washer. No, of course not. The repairmen said there was nothing they could do! This went on and on until our machines went out of warranty. Now Whirlpool happily tells us with glee in their voice that its out of warranty and there is nothing they can do. They know there is nothing they can do. The design is faulty! The line needs to be pulled out of manufacturing! Whirlpool did say they would log a customer complaint on the design. Right. Im sure they dont have any of those yet. Whirlpool is defrauding the consumer with products they know are defective. Please people, do not purchase any Whirlpool products. Put them out of business where they belong.

We moved to the mountains of Florissant, CO mid November of 2012. The home we bought needed some renovations. In February of 2013 we bought three Whirlpool appliances from Best Buy before we were ready to. Renovated our kitchen, because they were having a great sale. That was our first mistake. The appliances had to be ordered, and it took a while for all of them to finally come in. We had no idea that it snows up here until almost mid June, and Best Buy wouldnt be able to deliver the appliances until June.We had hired a contractor to renovate the kitchen and had given him half of the money. To make a long story short, he took our money, wouldnt come do the job, but wouldnt give us our money back. Finally did part of the work and never came back again. He sent someone else to do the rest of the job, but he was not licensed, did horrible work that needed to be torn out and be completely redone, yet demanded to be paid for what he did. We ended up in a lawsuit and couldnt hire anybody to finish the kitchen until the lawsuit was settled. By the time the kitchen was finished the refrigerator was already out of warranty.Within days of the refrigerator being plugged up ice began to form at the top back part of the refrigerator. I called Best Buy and over the phone they told me what it was. The refrigerator had been poorly designed. A tube that ran up the back and across the top of the refrigerator to the ice maker created a lot of condensation and was causing ice to form. The Geek Squad representative said that Whirlpool had been aware of the design flaw and had created a kit to fix it. It consisted of insulation, a blower, and maybe a different type of tubing. Anyway, Best Buy said that Whirlpool was responsible for this repair and that it was around $400 and a $100 trip charge, so were talking $500 plus. Since the refrigerator was no longer under warranty with Best Buy I was advised to call Whirlpool since the problem originated in the factory and came like that.I called Whirlpool and they lied and told me there was nothing in their computer system about this design flaw. I called Best Buy back, and they said that Whirlpool had sent something to them about it via the computer and that it was definitely in their system. I called Whirlpool back in July of 2014 and tried to escalate it, but only got the runaround.Now they admit that a recall was done, which had to be in their system, but said that there are two different types of recall. One type is a recall for something that could be dangerous to human life. That type of recall they will take financial responsibility for. Then there is what they call an inconvenience recall. They do not take financial responsibility for anything that falls under that category. For inconvenience recalls, they apparently only contact the companies that have sell their products are contacted, so that they are aware of potential problems that may need to be addressed by their maintenance departments. I feel that a decent, honest responsible company should be willing to take responsibility for things they know were wrong with their product before it ever left their factory or warehouse.Now the freezer isnt working. I called and complained because I thought it was connected to the original problem. All Whirlpool offered to do was to sell me an extended warranty for $319. Its with a company called Assurant, but when you call them they answer as Whirlpool Extended Warranty Program. They told me this would cover the original problem, whatever is wrong with it now, and anything that goes wrong in the next year. I was also promised to not have to put out another dime, so I bought it. Assurant was suppose to set the repair up and pay for it.After almost a week of not hearing from them I called. They informed me that they couldnt find anybody who was qualified to come up here and work on it. I asked them why they didnt call Best Buy. They said it wasnt their policy. I was informed that I was to find someone on my own and have the repairman call them with an explanation of what was wrong with it and the repair cost. If they approved it, then I was to pay for all of the repairs in advance, and they would reimburse me. I had a fit, but they told me that I would either do it that way or the extended warranty would be canceled, and they would just reimburse me the $319 I had paid for the extended warranty.I called Best Buy. They sent a repair man out. He found that the coil at the back of the freezer was covered in a block of ice. He took a blow dryer and thawed it up. He said to put something in the freezer that would freeze it to see if it went back to working properly. He gave us his cell phone number and told us to call him the next day to let him know. In the meantime he was going to contact Whirlpool to see what would have caused that. Well, nothing froze. He called us later and said that Whirlpool had informed him that the coil probably had something that was causing a blockage. It was either a piece of trash that had gotten into the coil at the factory or a bend in the coil, which had to have occurred at the factory; because its inside a closed unit. The repairman said that Best Buy never goes into a closed unit to try to repair it, because they are not qualified, but that if they were it would still cost me a fortune to have that done. He said that Best Buy just replaces the refrigerator, but thats only when its under their warranty. The repair man told me the bill to fix the condensation problem was going to be about $550, and that was before the coil problem was ever discussed. I asked him to call Assurant and tell them everything he told us. He did, and was told there were options to escalate it to the next level. He gave me the phone number. I called it and talked to a representative who told me what the notes in their computer system said. Basically it said to give me my $319 back. Then I was given a phone number to Whirlpool, because I demanded to escalate it.I called the number she gave me. The Whirlpool representative asked me why I hadnt called Sears and offered to call them for me but told me I would be responsible for all the repairs, and that they would not be financially responsible for anything in any way. The guy kept putting me on hold and was apparently getting advice from someone higher in authority.I had already been told that no one in Colorado Springs would go into a closed system to repair that refrigerator, because of the labor and costs. I asked this guy if he just didnt believe the Best Buy repairman or what. There is no telling what Sears will charge me to give me a second opinion. Best Buy has offered to reimburse me for their diagnostic trip up here. If Sears finds the same thing, Im sure they wont reimburse me their trip charge because it didnt come from there.This refrigerator was regularly $2,600. I got it on sale for $2,000 plus sales tax. I cant sell it like it is, I cant get it fixed, and its too big to use as an anchor. In other words, its cost me $2,000 to use this refrigerator for two years, and I have nothing to show for it. You may be saying that I should have bought an extended warranty from Best Buy when I bought it, but that wouldve only taken care of the condensation problem. We wouldve ended up with an unfixable freezer problem anyway. That wouldnt have changed a thing. That extra year warranty would have expired by now.Whirlpool products are inferior, and Whirlpool doesnt take responsibility for their mistakes. They are no better than some of the car companies that have been on the news lately. Take my advice, dont buy Whirlpool products and dont ever be stupid enough to buy their extended warranty. I will never buy another Whirlpool product as long as I live, and if you have any sense, you wont either.

I bought A Washer Whirlpool and right after 30 day of the purchase my washer went bad and I called the Whirlpool Services and they told that will take about 30 days to come out and take a look at it. Are you crazy!!!! Freaking garbage that is what is. Never would want to buy Whirlpool again specially with that type of customer services they have..

I was under the impression Whirlpool washers were good. Mine always goes off balance and quits. I carefully redistribute the load several times to get it to finish (start over). Sometimes it works fine from the get-go, but not often enough. It is now 2 years old and if I were wealthy, Id shove it to the curb. There is little to like with an appliance that often must be adjusted and re-started. I will try Samsung next. It seems that American brands are not reliable. I have no special needs and will consider reliability above all. The name Whirlpool would be a deal breaker for me. I cannot abide my Whirlpool washing machine as it is more of an aggravation than something useful. Stay away from Whirlpool washing machines. They (at least mine) require the load to be balanced to a microgram. Appliances should just work and not require fiddling with.

My dryer lasted 18 months and then died! All parts have been replaced. $700 and highly rated, I dont know by WHO but would love to have a chat with them.

Called 8/24/15 - spoke with representative about our two year old washer. Nothing Whirlpool can or will do.They have no other complaints about rust inside the lid and inside rim at bleach dispenser nor chipping of paint from lid. When asking the Whirlpool representative about the rust, he assured us there were no other complaints.This is hard to believe since our recent research clearly shows that other brands have had to replace tops due to rust. As for clothes not cleaning, no response to this issue. Whirlpool has not trained salespersons and therefore at the mercy of Lowes hard sales tactics and we were very delinquent in researching numerous complaints before purchasing Whirlpool Cabrio Platinum Model WTW8240YWD - Ranked lowest possible from ConsumerAffairs with hundreds of complaints. Whirlpool should be ashamed of product - clothes do not come clean, there is no soak cycle, no way to open mid cycle without losing all water, washer smells horribly, must be cleaned - are you kidding? Who cleans the washer that is supposed to clean clothes with a special cleaner?? We understand safety issues of water in open machine, wonder if Whirlpool understands the need to have a soak feature to clean clothes. Undereducated buyers like us and the totally undereducated salesperson at Lowes were obviously a horrible combination. It was all about sales for them. No one mentioned and we had no clue that the huge drum would not clean clothes even using less water than a traditional machine. We thought platinum meant a high quality machine. It clearly was a cleverly used buzz word for sales not a premier cleaning machine. Never, never, never purchasing Whirpool anything again. Wonder if Whirlpool cares, if they read the ConsumerAffairs reports, if they respond. Our hard-earned money is wasted. Our clothes are dirty, the washer smells, and the top is rusting out!

Purchased microwave 7/3/2016 & paid for installation on 7/9/16. Product started malfunctioned in December. Technician came out 12/30/16 and as of today we still do NOT have microwave. Whirlpool claims they issued credit for microwave & installation. But somehow between safety department & vendor relations with hhgregg they want us to pay AGAIN for installation & haul away on a defective microwave. Hhgregg vendor relations & Whirlpool pointing fingers at each other, we are still without a paid in full microwave. No one cares, and we have been treated poorly by both Whirlpool & hhgregg. Its 3 months without a microwave and Whirlpool doesnt seem to care one bit. Worst customer service Ive ever received.

Piece of crap! Approximately 18 months of aggravation. Clothes don’t come clean, leaves residue on them. Just absolutely the worst experience I have had in six plus decades of doing laundry. When next I get a washer...it won’t be a Whirlpool or anything made by the company. There should be recalls on these washers.

I bought a Kitchenaid dishwasher (It is owned by Whirlpool) from Trail Appliances. After 11 month the machine didnt work. It was under warranty. It took more than two months that they sent a technician to fix it. Less than one week after repair it broke again, same problem. Now we have to wait for another two weeks for technician to come. It is tough for us without dishwasher for such a long time. I learned Whirlpool is not a reliable company and I will never purchase products from this company any more.

We bought this Whirlpool Cabrio washer 2 years ago and have hated it since the first load. It does not clean clothes, and the so-called large capacity will barely clean 5 regular towels. And if you wash diapers, do not buy this washer. If a load is really dirty, you have to wash it 2 or 3 times for clothes to be clean. Then, there is the awful mildewy, moldy smell after a few washes. How can a washer that gets so bacteria-laden be allowed to be sold on the market. Ive been washing laundry for 45 years, and Ive never had this kind of wash-related problems. This washer is an overpriced nightmare. I cannot wait until I can save enough to replace it. And I am watching and hoping a class action suit comes out to force Whirlpool to take these washers back, refund the money spent, and apologize to all the people who purchased one.

I recently purchased a Whirlpool Gold Edition double range. After a couple of uses, the top oven thermostat went on the blink. I sat the thermostat to preheat. After 20 mins. and a call to the warranty department, the oven never reached the desired temperature. The warranty department sent a repair person who could find nothing wrong with the stove. I called Lowes and told them I couldnt trust the oven not to do it again (after several times of it happening and resetting the circuit breaker). This would be a disaster if it happened during the holidays when I cook for 20 or more people. Lowes manager said they wanted me to feel comfortable so they replaced the entire range. GUESS WHAT... 2 weeks after having the new one... same problem. I set the thermostat to 400 degrees and when it got to 390, I saw the light blinking. Waiting 10 more mins, nothing changed. I hit the cancel button, reset the bake... the thermostat, when I turned it back on, showed 365... What the heck! I didnt open the oven door. Whirlpool ranges are a piece of crap. I am calling Lowes again tomorrow to return and advise them to stop selling the junk. Dont blame Lowes... They do the best they can with the crap they sell.

The washer has rust under the rim in the inside - also the paint is bubbling and peeling under the rim of the washer. I contacted Whirlpool and was told that is a cosmetic problem. There is no warranty for rust or peeling paint. I will never buy another Whirlpool washer. I paid over $700.00 for this washer and I dont think I should have a rust problem after 5 years.

Clothes come out of washer are soaking wet. Despite multiple repairs within the warranty period (1 year), the problem was not fixed. Each time a separate part was replaced. I would consider this as a manufacturer defective product. Despite multiple complaints to Whirlpool customer service, they would not replace the unit. Problem continues and now the warranty period is over and I am paying for fixing the same problem. I would not buy a WP washer again.

I own an FG flame lock water heater and have been having the same problems with the pilot light not staying lit. This is very frustrating! I have searched many websites and am not able to find a replacement thermocouple for the stupid thing. Also, I have been told that the parts for the type of water heater that I own is no longer available. I tried to call the Whirlpool number a handful of times, but unfortunately, I was on hold the entire time and could not speak with a rep. I guess that explains all of the complaints I have read on here. I would like to be contacted or have help from someone regarding this matter! I would not recommend this product to anyone and I am very dissatisfied!

My wife and I spent about $2500 on a new Whirlpool Dutch Door fridge five years ago. 18 months later the evaporator went out and the warranty was only good for one year! We bought an extended warranty, got it fixed and the other evaporator went out less than a year later after that! Next, the circuit board control on the crisper went out. Then, the water filter would not disengage and a repairman had to take the fridge apart just to put in a new filter! And now, the ice-maker has gone out and the fan is icing up like another evaporator is going... Insane! Our warranty is up next year. Once the warranty ends we will start shopping for another unit - and it wont be a Whirlpool - thats for sure. I have never owned anything this unreliable in my entire life! Also, I would say most of the time we have owned this piece of you-know-what it has made a loud disturbing fan noise... What a waste of good money! Run! Run far, far away!!!

My front loading machine is moldy and smells terrible ALL THE TIME -- I hate this machine and will never ever buy one like this again. I spend more money on cleaner than I do on actual laundry soap.

Whirl Pool Duet Wash WFW9400SW - I had this washer for 5-1/2 years. I use it about 3 times a month. Warranty ran out this last February. Machine stopped working. Called tech and he came and said I need a new console and power board. Two weeks later I get told they dont make it anymore and sorry about your luck. I used this washer under 200 times in 5 and half years. Whirlpool offered nothing and I will never buy a Whirlpool product again.

Refrigerator ice maker quit working. This is replacement fridge for first refrigerator that quit working same model. This one has electrical burn marks inside behind a panel. Whirlpool says this is normal. How can burn marks inside a refrigerator be normal. If house or fridge catch on fire will be suing Whirlpool. Ice maker and water valve replaced. Still not working. Maybe it has to do with the burn marks.

I purchased a Whirlpool Electric Water Heater in September of 2008. The unit had a 12-year warranty on the tank and on December 24th 2011, I discovered that the water heater sprung a leak somewhere in the tank shell; not the pressure relief or thermostat or anode port. The tank was never abused and operated well within its design limits. It is simply a piece of junk that lasted about 27% of its expressed life. I purchased the tank at Lowes and went for the longest tank warranty to reduce replacement intervals. I shall never purchase anything with a Whirlpool affiliation. The model number is EE3J40RDO45V with serial number 0741106580.

I like the newer technology that is built into the washer. My only complaint is that the wash time is automatically set depending on your load choice. For instance, a delicate load is set to wash for 45 minutes. I dont feel that amount of time is required.

We bought a new side-by-side refrigerator (GSF26C5EXB00 26cf) with water and ice in the door. We have had to replace the built-in water filter every two months at $30+ per filter. This is unacceptable. We just want to know what to do to fix this problem. There is only one person who uses the ice maker, and no one uses the water in the door.

I purchased a Whirlpool accubake oven in 2010. The repairman has been out to repair it 5 times. Thats right 5 times. It wont maintain the baking temperature. They have changed the mother board, the ignition switch, the harness, and the thermostat. Every time the repairman leaves it works and then I go to bake something and it doesnt. Once it reaches 350 degrees the oven cuts off. You can hear it trying to ignite but its like the fire doesnt catch. I have to shut it off, press bake and heat it up all over again. This is so annoying. Bad thing is I like the look of the oven but clearly this is a shotty product. I will never buy a Whirlpool again.

We have front loaders. Far, far less damaging to the clothing than a top loader with agitator, would never go back to top loader. That comes with a caveat though. There is a difference you may not realize between the two styles. With a front loader comes a little maintenance. You will need to clean the washer periodically. Most all the stores sell the cleaning tablets and no, not all cleaners are created equal. I will only use Affresh after testing most of them. With a front loader there is always some water in the bottom of the drum, even after the cycle ends and even when it looks empty. So if you wash real dirty or smelly things, you’ll want to run an empty cycle to rinse out that leftover water or run with cleaner.In between wash days you’ll need to leave the door open so it doesn’t mold or mildew. The door gasket/seals will show mold and mildew and or you’ll get a mildew smell in your clothing. The only issues we’ve had with these units were the learning curve on front loaders in general and with the dryer we had the water valve for the steam function stick open (after 5 years) but it was due to calcium build up from our well water, not a issue with the machine itself.The dryer lint screen could be better. It is vertical so as the lint builds up during a cycle it drops to the bottom and accumulated at the bottom falling off as you pull it out each time to clean it. The lint catches on a crazy amount of extrusions inside the lint trap which also makes it nearly impossible to get down in and effectively clean all the crap out. One last thing if youre changing from top to front loaders. Buy the peristalsis, they’re expensive but it’s a pain in the butt to get stuff out if you don’t have them. Overall we’ve been very happy with our Whirlpool front loaders and would confidently recommend them to you.

This WP stove is so easy to use a child could do it. We use the built in timer all the time, not only when using the oven but timing items on the top of stove as well. Speaking of the oven, the self clean not only cleans but it leaves the oven sparkling. We love it.

We purchased a cabrio washer about 3 years ago and have had trouble with coins getting into the drain pump and cracking it. We have repaired this at least 5 times and dont understand why the washer allows this to happen. Yes we do accidentally leave coins in our clothes but we have not had this problem with other washers. Clothes also have odor.

I have a small condo and this dryer fit into the appliance closet with a few inches around it. Every home needs a laundry system. I bought the washer and dryer in this model. Whirlpool is great!

We purchased commercial washing machines for our building, we discovered that the clothes were coming out of the machines with dry spots and partials of soap. When we asked the dealer about this they sent a tech. to check the machines. It seems that these machines do not allow a adequate amount of water into the tub to wash the clothes. Only 6 or 7 inches of water is not enough water to wash a full load. When asked how this can be fixed I was told it cant be fixed. I was told this is a energy saving machine, which means you can only wash very small loads!What is the point of running a machine for twice the amount of time to do what you used to do in one load? Had we known this before purchasing what we felt was a quality machine, we are now stuck with machine not capable of doing what is required of them. When asked if they would take the machine back, no is all they say. I would never buy any product made by Whirlpool or Maytag because of the way this problem of ours has been handled. We purchased these machines from Prestige appliance, they have been good, but with no support from Whirlpool.

I purchased a Cabrio Washer and Dryer set last October from Sears. The washer had a damaged washer basket and then stopped working altogether. The service call to get the washer working again was a fiasco. The tech replaced a switch which failed in the first 5 minutes and had to be called back to replace that defective switch. We now have the same problem all over again and we are on our third service call and the warranty is expired. Whirlpool is useless and will probably be out of business if they continue as the middle man for Chinese manufactured garbage. I will never purchase another Whirlpool product again. Word of mouth can make or break a business, not advertising. This stuff is real junk and trash. Im sorry we bought it. Do not buy any Whirlpool products.

I have had repairman out on two separate occasions to look at the dishwasher. It leaks. It’s unpredictable. Unless you run a full three hour cycle the dishes come out with dish soap still on them. I am very unsatisfied with this dishwasher.

I purchase the front load, energy efficient brands, low water usage. Love Whirlpool; never had a problem with their appliances. Front load, low water usage, clothes dont sit and spin in dirty water. Dryer has multiple cycles. Perfect for the whole family. My last Whirlpool set last me over ten years, wanted that same quality level in my new purchase. I wanted a quality machine. I was very familiar with the Whirlpool brand and knew that was going to be my first choice in a brand. These were full size. The tub is large enough to hold a king size comforter and wash it without destroying it. The dryer has a separate attachment for pillows and shoes (sneaker plus) and was competitively priced at the time of purchase.

Bought water heater from Lowes in 2016. 4 days ago I came home to find water all over garage and a burnt smell coming from the water heater. Whirlpools warranty department is absolutely horrible. I spent 3 days sending pictures of the water heater, circuit breakers and water on garage floor with cc sent to my husbands email account and mine. Each day I would telephone the warranty department and told that they never received pictures and they couldnt do anything until they received the pictures. I asked for a supervisor who wouldnt even come to the phone. Both my husband and myself received the pics and email just fine. A representative said they have firewalls and things attached so that they cant receive attachments and downloads. So I sent directly from my phone and they still claimed they never received. They refused to give me contact phone numbers for supervisors. Out of frustration I called the Lowes store where I purchased and a store representative spent 4 hours making phone calls trying to help. She was completely frustrated as well. I was told even though there is a 6 year warranty, I am to pay parts and labor and that the repair company for my area that Whirlpool utilizes doesnt even deal with Whirlpool parts so that whatever is needed would have to be ordered! Im on day 4 of no hot water, this is absolutely ridiculous. I will NEVER buy another Whirlpool product! This product was installed by Lowes and inspected by the state, not a DIY!

I will never purchase from Whirlpool again. After 3 years of use in a 2 - person (adult) household, my Whirlpool Duet (WFW94HEXW2) washer suddenly stopped working with an F6 E2 error code. I unplugged / plugged in the machine, took off the top & checked connections, and let it sit overnight. I could not get it working. Speaking to a local repair technician via phone, he indicated it is likely the control board. Whirlpool changed that part from part number W10406632 to part number W10427967. Before spending the money on a service call, he suggested I contact Whirlpool to see if it is under recall. I contacted Whirlpools customer service. They told me the washer is not under recall but I may qualify to purchase their Repair + 1 service. When I expressed frustration at spending so much on a product that lasted only 3 years I was told This is not a known quality issue or recall. I will document a complaint for you. The chat session was then terminated by the customer service representative. We will spend over $300 to replace the part that Whirlpool obviously knows is flawed. However, I will not pay for an additional Whirlpool repair service to fix something that should not have broke in the first place. And Whirlpool (including Maytag, KitchenAid, Jenn - Air, etc.) will never get our business again.

Dishwasher (WDT710PAYM5) handle on the left side loosened within 2 weeks of purchase. Today the handle fell completely off. The dishwasher will be a year old in August of this year. I cannot figure out how to reattach the handle and there is nothing I can find in the owners manual to help me. There are only two of us and I am the one who uses the dishwasher. This should not have happened. Not real impressed with this machine.

Cabrio Washing Machine - I purchased my washer and dryer in May of 2008. I had problems with sheets, towels and pants getting very twisted and tangled, but I just attributed that to a design flaw. My problems really began in January 2013 when loads were not level all the time. It didnt matter if it were 1 shirt or a load of towels; you had to stand by the machine and it took forever to finish a cycle.On 1/11/13, the first repair was the rods that kept the drum stable. $260.82 later, it worked again. On 2/16/13, the washer quit working. On 2/18/13, the repairman was back out. It needed a lid lock switch. It was $87.14 that time and he would be back when the part arrives ... There was still no washing machine. On 2/21/13, he returned with the lid switch and replaced it. That was $178.04 but wait, there were still other error codes so there was no working machine.I refuse to pay anymore as I now fear I will be buying a new machine after spending over $500 in less than 6 weeks, but Whirlpool did the right thing when I called and they agreed to repair the machine. They wanted a different company to come diagnose the problem (the machine gave an F50 and F51 error code to the repairman here on the 21st), so I have to wait for another repairman to come and look at the same codes flashing on the LED readout.On 3/1/13, the A&E repairman that Whirlpool sent out arrived at my house. I have been without a washer since the 16th of February. He diagnosed the problem and said that it is a $1,000 repair! I called Whirlpool and asked for a new machine, instead of throwing more money at this one. They informed me that if I didnt like their offer, they wont do anything then. I agreed to the repair.Parts started arriving at my house. On 3/13/13, another A&E repairman came out and started to fix the machine. He informed me that there was more wrong than the first guy thought, but he had the circuit boards so he would get it going. On 3/24/13, the washer quit working again and was flashing an F51 error code. This is the biggest piece of junk I have owned in my life. I have missed 5 half days of work since January and there is no end in sight. Why is Whirlpool allowed to get away with such an inferior machine?

The built-in microwave above the stove was in the home when we bought it seven years ago, so not sure how old it is. Although it had a crack in the door, near the handle, weve had not one problem with the unit. The crack has not opened more, or gotten longer, in the seven years weve been in the home. The unit is easy to clean, and has worked perfectly. It is simple to use, although no directions came with it, it was easy to figure it out.

Our Whirlpool is 8 years old and - knock on wood - it has been very dependable. It has enough settings to take care of the range of our dirty clothes. It is a front loader and I like that type - it gets the clothes clean in cold water.

May 16 - July 25, 2014. Took almost nine weeks to get the replacement. Numerous service calls. Their tech said self-clean feature should never be used. In addition, I heard that the techs are only paid for one service call, no matter how many times they come. And, they cant fix this oven. It has to be replaced. Nightmare and very dangerous. Most American families cannot wait nine weeks for a new oven to be fixed/replaced.

When out of town power lost, fridge did not start back up... Everything lost in fridge! If you do not lock it will not restart on power on! I found this out on my own. Not even mentioned when I called cust. service. They were stuck on telling me act of God --- not covered! Would never purchase again!

I bought a Cabrio 2 yrs. ago and I wish I had my old washer back. I read reviews and checked out a lot of literature and thought I was getting a quality machine. What a waste of hard earned money. I cant get clothes clean, its loud, and it leaves soap residue even after an extra rinse. Whirlpool products arent what they claim to be. I had a freezer I bought because I bought a half a steer and it quit running and I lost all my beef - $700.00 worth. From now on I will stay away from any Whirlpool products!!

We purchased the largest Whirlpool Cabrio Washer (over $1100 value) 3.5 years ago, and had nothing but trouble out of it. The drum has had to be replaced twice, the motor once, and then supposedly a bolt kept coming off on the drum as well, that had to be tightened twice. Now, we dont know what is wrong with it - we suspect suspension imbalance or something, because this extra large capacity washer is constantly unbalanced even with 6 articles of fabric in it now, and I dont even think about putting even what would be considered a medium-large load in it, because it flat up will not wash. You can put a level on it, and it shows leveled, but it still wont operate worth anything. My wife is so put out by it at this point that she has even talked about getting an old ringer washer (seriously). Sears keeps coming out here because we had purchased the extended warranty and truly if they had simply replaced the washer after the 2nd trip to the house, they would have more than paid for the replacement washer even. Instead, they keep coming, looking at it, then having to order parts, and then come back a couple weeks later to put the shipped parts (which sit around our house), back in to repair it each time. All the while, we go without a washer or barely can wash any clothes. We have even taken clothes to the laundromat during one of the repair instances, because we cant just have mounds of clothes piled up for their month-long service. It is ridiculous how little it seems that Sears and Whirlpool care about their customers. I have gone to Whirlpool and Sears Home Services sites and complained at both. I have called both of their 800 lines in the past and again, this yielded nothing to truly depict either company cares. It just goes to prove that customer satisfaction is far less valuable to either of these companies than the bottom dollar profits in our opinion. I dont know where else to post our concerns/frustrations, so anyone can see how put out these two companies have caused us and dont care, but if anyone knows of anywhere else I can post blogged concerns, please let me know.I have complained previously about a dishwasher that we had purchased that we had numerous issues with. Those complaints fell on deaf ears to Whirlpool and really Sears as well. I dont think all the washers are duds, but this one has been nothing but trouble, and Sears wont just replace it, Whirlpool dont care. I have been given the runaround that it is because there arent three (3) service calls in a 12-month period for the exact same issue. Well, I am sorry that it doesnt appear to be just one thing! I have had it with these services calls, parts having to be ordered, only to hit the crazy repeat button again every time! This is far from good customer service, in my opinion, but rather a way to ensure the most profit is achieved! Thanks.Sears and Whirlpool have the worst customer service ever!

Bought the oven Model RBS275PRS 7 years ago. Since then door handle broke 4 times! Control panel had to be replaced once. Paid $750. Spent over $500 in repair. Now handle broke again but part discontinued. Can throw the oven away...

I purchased this washer brand new just 2 years ago. It started making loud crackling noises approximately 3 mos ago. Yesterday it decided it did not want to spin or drain. Today a repairmen tells me its a wash. The computer screen has gone wacky and the cost to replace that will be well over $400, almost to the penny what I spent 2 years ago. This is not a good product Whirlpool and i trusted you since my previous washer lasted over 15 years. I need a refund and a new washer! Disgusted!

When I first bought this machine I loved the big tub, but I was concerned that there was no agitator. It confuses me how clothes can get clean if there is nothing to rub them again. Even in the olden days they rub clothes against a board. Well my concern is valid and I believe the washing machine industry needs to go back to the old model, as this new version does not work.Here are all the problems: 1) The machine judges how much water to put in. This doesnt work. I follow the directions and outline the perimeter and dont overload, yet still it just barely puts in enough water to make the clothes wet. Im all for conserving the environment, but enough water needs to be provided to actually get the clothes clean. I would like to be the judge of how much water should be used, so I would like to be able to tell the machine if it is a small, medium or large load. I do believe that the lack of enough water is why the clothes do not come out as clean as they should and why they end up smelling (see #4). 2) There is no agitator, so there is really nothing available to help clean the clothes. Spinning them around like a maniac is not enough, which leads me to the next problem. 3) The clothes come out twisted terribly and then many times come out of the dryer wrinkled because of how hard they were twisted. I tried to select a less harsh spin cycle, but then the clothes are too wet to put in the dryer. There is no happy medium.4) Biggest problem to date: Our clothes/towels have all started smelling. You know that smell when you leave your clothes in the washer too long (like two days) and then put them in the dryer? Its that smell. The clothes/towels dont smell when you immediately take them out, but they do smell at any bit of moisture. When I dry myself off after the shower, I notice the newly washed bath towel smells like a wet dog. I have used the pods, liquid detergent and powder. I dont remember having the smell problem when I first bought the machine and used powder, so I just returned to using powder today. (Ive even tried doubling up on the pods, but the clothes still smell.)This leads me to problem number 5: When using powder in this machine, the machine does not empty the powder container completely, and so the clothes do not get the required amount of detergent. Often there are clumps left over in the powder dispenser, but not always. (This is what led me to go to the pods and liquid detergent in the first place.) But at least with powder (I use Gain) my towels dont stink after the first time I used them.I wouldnt recommend this machine. I really researched machines before I purchased this one, but they all had bad reviews, so how do you pick? And I never look at the good reviews because we all know so many people are paid to rave about products they know nothing about, or it is a company employee writing the review. This machine is a huge disappointment. I am going to try adding a rinse cycle like a previous reviewer suggested. Maybe the extra water will help with the smell. Of course this is not good for the environment though, so this whole way of making washing machines with no agitator and limiting water defeats the energy efficient goal.

I bought a Whirlpool Cabrio 1.5 years ago and it has already died. Repairman need to replace the control board which had gone out. $450.00 to replace that piece, but could not guarantee that it would be the only problem. The motor or some other issue may have caused the board. This machine was purchased at Home Depot on sale and at $450.00 to repair would be approximately 70% of the original price. It will be cheaper to buy a new one rather than fix this one. We were not happy with this machine in the first place. It leaves the clothes stained with a white powder that never rinses off. The cycle time is very long, up to an hour to wash a load. The clothes are still very wet once the cycle is finished, which of course increases the drying time. I cannot recommend Whirlpool top loaders after my experience with this machine.

We spent a lot of time researching to make sure we were making the right choice, found the one that was right for us. When it got delivered there was a problem though, the plastic scratch protector film they put on the doors for delivery left an adhesive residue that looked like dull spots all over our new shiny black doors. I immediately opened up the owners manual to see how they recommend removing this blotchy sticky residue, assuming we werent the first ones to ever come across this problem, unfortunately they only provide generic cleaning tips. So I went to their website and found what I was looking for. I tried all of the cleaning methods they provide, none of them even came close to working. So I grabbed some adhesive remover and tried that, it worked great to remove the residue however my microfiber cloth (which they recommend explicitly) started leaving scratches all over the finish.I called the customer service to see about getting a new door delivered, thinking this wont be more than a 5 minute phone call since I had followed all of their steps they provide both in the owners manual and on their website. Heres where I find out that their policy DOES NOT cover scratches/cosmetic damage, period. I tried reasoning with them, I had them read their own recommended cleaning procedures, and we both concluded that I had followed their procedures to the T! You might think that if the all of the typical procedures didnt resolve the issue, that would be the point where the customer service reps would have the ability to make a decision that satisfy the customer, you would be wrong! They kept telling me over and over that their policy doesnt cover cosmetic, therefore there was nothing they could do. It was delivered with a defect of sorts, how is the customer responsible for that? The only way I can see it having worked out in my favor is if I had never tried to clean it myself and immediately called customer service, I still fear they would have given me the same line of cosmetic damages are not covered even if I would have tried each procedure with them walking me thru it over the phone. Lesson learned, I will never purchase another Whirlpool product!

The first day I set foot in IKEA changed my life, innovative and sensible and affordable. Some years later I had the opportunity to remodel a kitchen and I immediately thought of IKEA. I used their online planner, researched the appliances and knew that they were made by Whirlpool and that they offered a kitchen package discount if I bought 3 or more appliances with all the cabinetry. So I hurriedly designed the entire kitchen from top to bottom with IKEA.Included in the design was my center piece, my 5 burner Praktfull Pro Gas/Convection oven range with stainless steel backsplash and top of the line hood fan, basically a thing of beauty! I loved it and I visited the store several times to look at it. I finally bought everything, and installed it. Absolutely the most beautiful kitchen in the world.We have a historic building and were on several historic tours, interviewed for the newspaper, our kitchen was the highlight of the tour. My gas range drew oooos and awwws. The range is an exceptional appliance, beautiful and amazingly efficient, easy to clean…I was in love. Then one day it happened, the love affair was quickly over, devastatingly over. The door fell off the oven and the hinge broke! Yes you heard me right, it fell off, but that is not the worst part. It appears that not only are there no parts to fix it… there IS no fix for it, period. The door fell off because it had been glued on!!! Yes glued on. Whirlpool and IKEA had actually manufactured an appliance that failed in less than 4 years of use and no apparent intention to ever provide service or parts for it. This is criminal and they should be fined for their neglect of the customer, their calculated malfeasance and fraud to the customer.So my beautiful kitchen has a big black angry cavity in it and now I must try to find a new range that will fit in the opening left by this piece of junk and also pay probably over $2,000 to $4,000 for it. Most of all I am heart broken, mad and distrustful of anything IKEA in the future. Oh and by the way, my entire house is IKEA, my living room, my patio, my bedroom (s), my library, my office! Ive spent thousands and thousands of dollars at IKEA. No more! THE FINAL INSULT: Ironically…. my kitchen was featured on the IKEA website!!!

I Wish I had reviewed this refrigerator sooner. I bought a Whirlpool side by side refrigerator with ice and water dispenser in the door in 2016. Problem #1: Water leaks from the water dispenser and dribbles down the front of the door. I am as vigilant as I can be about wiping up the spills, but over time it has left a water stain. Stainless steel is not stainless! Problem #2: The freezer is too narrow. Too many frozen items that come packaged in boxes have to be wedged into it or stood on end. Problem #3: Ice cubes sometimes randomly drop out of the dispenser and melt on my hardwood floor. Problem #4: Even though the water is filtered, mineral deposits have built upon the well that collects the drips and I have yet to find any product that cleans it. It looks horrible and filthy. If Id had any idea how awful this appliance would look after just a couple of years, I would have been in contact with Whirlpool immediately.

Oven was just about 3 years old when the oven bake feature failed the first of many times! Display says fault detected. Was able to get oven cleaning done and then it worked again but eventually has failed repeatedly since. Further reading and support from technicians has revealed its an oven control issue and replacement part is same cost as new oven! Apparently the oven control Whirlpool designed and installed cant handle heat!?? Very unreliable and would never buy their appliances again!

We bought this double oven range and then find that two element cooktop sometime work and sometime do not even the indicator light is on. Please tell me how to fix it. It cause me headache.