Both glass doors have a streak between the glass and you cannot get to it to clean. It looks like you havent cleaned the glass. I bought this 2 years ago. I am worried that the glass may break and heat escaping from the oven.

Whirlpool owned or bought out Maytag. My Maytag Washer (purchased a dryer also) was a disaster from day one. The previous set I owned (Maytag) was 20 years old when I decided to replace it. From day one, the washer literally walked across the floor while turned on (Maytag Performa). I had to sit there and virtually hold it down if I wanted to get my wash done. I called and called and they would eventually come out only to tell me that this was a substandard product from Maytag and I had better buy the extended warranty. After only 7 years, the washer completely stopped working and the dryer (Maytag) is falling apart. I purchased new Samsung washer and dryer and I absolutely love them. So you whine all you want about Samsung underselling you. I contacted you several times and all I received was lip service. I will never purchase a Maytag or Whirlpool washer and dryer and I’ll let all of my friends know about your terrible customer service!

Have to keep coins collecting in pump and ruins pump or starts leaking. I feel there is another way it could be solved. I spent enough for this washer. Now I fix that. Now it leaks on discharge hose. Hard to stop it. Like old washer worked lot better all round. Never had that trouble. 4yrs old 1,200.00 plus cost sending somebody out to fix it. Crazy! This happen more than one time with this machine. Thank you.

I bought a washer and dryer a couple months ago. The washer has been completely replaced already. It is a piece of garbage. I have to wash my laundry four times and still my clothes are not coming out clean. I have three small children and it is just a pain to always be washing their clothes. Things as simple as orange juice not coming out of a shirt even using bleach. It was sold to me with high efficiency and great water consumption but of course it is, it doesnt use any water to wash the clothes. I had a tech come out to look at it and even they said its had so many complaints about how it washes. She said that the wash machine is the worst out there and I totally agree. If you cant wash baby clothes and get puke out of a bed sheet then I could just imagine grass stains. Wash machines don’t last forever but I can promise you I will never purchase another in my life. Best part of it is when whirlpool was approached, did absolutely nothing about. Basically said, “Have a good day, thats what you bought, thats what you get.” Considering its still under a year warranty. Tell me I will never buy a whirlpool again and I will never recommend one to anyone who asks. The customer service and product dont stand anything against other manufactures. I learned my lesson the hard way but Ive opened my eyes. Never purchase a top loader. Word of mouth travels fast. I know my complaint probably means ** to whirlpool but for what its worth, Ill be spreading the word around.

My dishwasher was only 18 months old when the rack adjuster broke causing the top rack to collapse. I researched and was able to order the replacement part which now comes only in metal. (The original Whirlpool piece was cheap plastic.) I spent $40 for the new part and spent several hours installing it without any help from Whirlpool. Then when I tried to use my dishwasher it wouldn’t run. Repair person came out and diagnosed it with a pump assembly failure. Part alone was $222 and it was on back order. Extremely disappointed. I have tried to contact Whirlpool to see if they would at least offer me a discount on the part. Their customer service number is never available. On hold for so long I finally gave up. Maybe I just got a lemon but I will not go with any Whirlpool product again.

We purchased a new home in July of 2011 and we paid extra for the upgraded appliance package, which included a Whirlpool Microwave/Convection Hood Combination unit. We have Model # GH7208XRS3. We use the microwave a few times a week and only used the home 6 months each year during 2012, 2013 and 2014, for a total of approximately 18 months. From the very beginning, we had trouble with the microwave control panel turning itself on and the electronics going through various timing and programming functions independent of any human operator.During the combined two-year warranty period from July 2011 July 2013 (the Manufacturers Warranty lasted one year and the Developers extended Warranty lasted an additional year) we had 5 service calls on the same issue. The Authorized Repair Center repairman called the Whirlpool Tech Line while he was in our home and was told that there was a flaw in the design of this model. They replaced the door and then when it acted up again, they replaced the control panel. In Nov. 2012, after the repairman told us the door needed to be replaced again, we asked for a new appliance since we had the same issue repeatedly and they had already tried to fix it by replacing the door and it was still under warranty. We were told that Whirlpool would not replace the appliance until they had tried to fix it three times and we needed to get a new door again. We were told that because it was the same issue repeatedly, we would get a replacement if it still went bad after the warranty was up. So we had the door replaced again, which did not fix the problem.In late 2014, we again had the same issue with the control panel and made a call to Whirlpools Customer Experience Center. At that time, we were told that the warranty was no longer in effect and Whirlpool would do nothing to fix the issue. Even though it was the same issue that they had attempted and failed to fix while under warranty, the company would no longer stand behind the promise of customer satisfaction and told us they will not replace a 3-year-old microwave. When I asked the Customer Service Rep to speak to a Manager to escalate the issue, I was transferred to the Tennessee Office. When I got the same repeated run-around from the Supervisor, Melissa, I asked that Customer Service Supervisor to let me speak to a Manager and she told me she could not give me the name of anyone else to speak with and hung up on me.I am writing to you to express my extreme disappointment in Whirlpool and the products reliability, the way the company has handled fixing the problem and especially in the conduct of the Customer Service department. Whirlpool gave us nothing but a run-around for the years the warranty was in effect, knowing that this model has a design flaw and trying to do band-aid fixes until the warranty ran out. We were told that our only option now is to pay to have the same problem fixed a fourth time or purchase a new microwave.Whirlpool has trained their Customer Service people to be polite but ineffective and obstructionist on the phone and then hang up on the customer when they cannot resolve the customers issue. I believe that Whirlpool should be committed to customer satisfaction and making sure that their products work as intended and fix the problem that was reported while under warranty, even if it no longer in warranty. Whirlpool should be as disappointed as I am that after three attempts the problem is still not fixed and should be committed to customer satisfaction enough to replace the appliance after three failed attempts.

I bought an electric hot water tank from Lowe’s less than 3 months. No hot water so I called Whirlpool. They give me service dept over 150 miles away. They will not come. I need hot water and need help. The hot water tank is half way in the attic and half in the closet.

Whirlpool appliance suite purchased May 2013. Whirlpool Gold French door refrigerator with bottom freezer, Model #GX5FHTXV. At the end of my kitchen remodel, I was excited to have my new Whirlpool appliances delivered by an authorized Whirlpool installer. When the refrigerator install was complete, I alerted the delivery people the French doors were not aligned properly. There was at least 1/4 difference at the top of the doors. They did their best to fix the problem to no avail.I called the Specialty Appliance store to complain and they had a repair man come a few short days later to examine the issue. He inspected the problem and had to order new door parts. A few long weeks later, the repair man came to install the new parts. Well, to my disgust, the new parts did not fix the problem. This next sentence only refers to the place I bought the darn thing. I then called Specialty Appliance to inquire about returning the appliance and of course they wouldnt take the appliance. Im stuck with it. The workman ship is cheap. The internal drawers are poor at best. I spent a good deal of money on what I thought would be a good product. My previous appliance suite was Whirlpool and I NEVER had issues the 13 years I had them.Whirlpool Gold freestanding double oven gas range, Model #GGG388LX. Problem: oven catches fire while self-cleaning oven. Big problem. Takes forever to get rid of the smell that leaves behind. The range itself has worked well. No issues with cooktop and its easy to clean. The grates dont stay black and look rusted in a couple of places. Oven cooks well as I know how to make adjustments as to not overcook meals.Following cleaning instructions provided by Whirlpool, I wipe out the oven (when cool) after spills if there are any. I thought I would run the self clean since Ive had the appliance over a year to properly maintain it. BAD IDEA. After running the self clean cycle for about 35 min, I noticed fire. Wanting to protect my $60K remodel investment, I quickly cancelled the clean cycle and watched smoke pour out of the top. Not a fun experience. It took about 15 minutes for the fire inside the bottom compartment to finally go out. Wont be self cleaning my self-clean oven again! By the way, I didnt clean the oven with chemicals because the owners manual states not to and I HATE using those chemical anyway. Again, stuck with an appliance I am not satisfied with. Lesson learned? Yes, I will NEVER buy a Whirlpool product again. Kinda wish I still had my old white ones...

Whirlpool washers have been in family forever. RELIABLE. Extremely easy to use. Had for 10+ never had to have repairman. Large enough for queen size comforter and small enough for handful of rags. Spins like wow. Crazy dry.

Apparently the planned obsolescence period for Whirlpool ovens and microwaves is 11 years. Last month, we had to get the oven repaired, and now the microwave has stopped heating. Coincidence??

I bought a new Whirlpool refrigerator at Home Depot for about $700. Six months later, suddenly, it starts making an intermittent but constant loud grinding noise and then the squeaking started. I called Home Depot first because I bought the protection plan. They referred me to Whirlpool who said the protection plan doesn’t kick in until another year after the warranty ends. It makes these noises whenever it runs, which seems to be more often (that it is running). Whirlpool may still charge $120 just for someone to come look at it even though it is under warranty. I asked another repair place and they said it might void my warranty for them to look at it instead. Whirlpool said it wouldn’t void the warranty but they would only work on it after the first repair person was finished. I’m waiting for the repair guy to come and see why it is making these loud noises. Another person with more knowledge of fridges than I have listened to the noises and said it sounds like friction in a motor. I read a review of the fridge that said the reviewer had problems after only 6 months and I thought that must be a fluke. Apparently not.

Purchased a NEW Whirlpool side by side refrigerator (WRS965CIA) and it was delivered on 2-3-14 with a dent in the door. The retail store ordered a replacement door and this order was approved by Whirlpool. 4 months later, I still dont have the door. My 8 calls to the retail store say that Whirlpools Trade partner is not returning their calls or emails to get this resolved. My contact with Whirlpool was met with contact your Trade Partner. Vicious cycle and still no replacement door.

Efficient. I like the look and the controls. I trust the Whirlpool brand, but have purchased other brands. This is probably the best dishwasher I have owned. My only regret is that it is louder than expected.

Free-standing electric range Model WFE524CLBS0 - When burners are OFF but oven is ON, stovetop becomes unbearably hot. Had a service call. Technician (who was rude and surly, but thats not Whirlpools fault) said design standard was 175 degrees. This is dangerously hot. Surface should never get that hot except when burners are on.

Its very noisy, and there are no blankets to purchase to deaden the noise. The dishes all need to be dried by hand. Some of the dishes come out dirty. I would never purchase another Whirlpool dishwasher.

I bought a Whirlpool fridge in 2014 and started having problems a year later. It was making really loud noises and the fridge part wasnt working. All the food was warm. Of course there is no warranty on it after one year. I called a repairman and he said that the doors dont seal properly so the warm air is getting in causing condensation which freezes the engine/fan which is the cause of the loud noise. The reason why the upper fridge is warm is because the fan pushes the cold air up from the freezer, which of course wasnt working. Then I noticed that the frame at the bottom of the fridge is bending causing the freezer not to seal properly which would be the reason for warm air getting inside the fridge.

My dishwasher is 4 months old and is having some electrical issues. I have had to call into customer service 3 time to try to get a service call. Two of the service calls did not show up. To this Whirlpool said it was not their responsibility. From my experience Whirlpool does not care that the service calls are weeks out, or that the dishwasher does not work.

OMG. We had just purchased a house in Clermont Fl. At Appliance Direct on Citrus Tower, worse experience. Imagine my husband and myself had recently retired. Therefore we wanted to make sure whatever we purchased was to last since its not easy to replace anything on our fixed income. A few mos later the ice maker would make noise in the middle of the night and would not fill up completely. 1 yr it stopped making ice completely. We went to Appliance Direct only to find out that nothing could have been done. We purchased the extra warranty for approx 391 dollars. We then were told by Whirlpool that we would have to wait 60 days. The time came and the customer service now tells us that the breakdown happened the same month we purchased the warranty so we would have to pay ourselves to have it fixed. We went ahead and paid for the repair.A few mos after the ice maker stopped again and the bottom freezer would not freeze anything. Our food spoiled etc. We called Whirlpool now that the warranty was now ok. We had to wait for an appointment with the company of their choice. The repairman came and stated that the part had to be ordered before we can get ice and freezer working. Waited almost 2 weeks for that. Repair done and soon after, like 4 days later we still didnt have ice. Called again, another company was sent... all over again we waited for 2 parts.. He assured us that we should be good. 2 mos now were getting half capacity ice and freezer doesnt freeze everything. Ice cream is a no no.So much money (2500 dollars) paid for that piece of junk. The repairman told us “forget about replacement, the company will send a repairman once a month if they have to“. Its frustrating and some days I wish I could just put it on the sidewalk for the garbage truck. I cant afford to go out and buy a new one (of course it would not be Whirlpool). In the meantime this company Whirlpool is making all this money from selling these junk. I am mad like hell and tell everyone to stay away from Whirlpool. I wish Id purchased a Samsung instead. I could climb the top of a mountain and shout: Dont buy Whirlpool.

I purchased the Whirlpool Cabrio Washer thinking I was purchasing a quality product. Unfortunately it was one of the worst decision my wife and I have made. The bearings (lower) only last about 2 years. We purchased the extended warranty and the first time it was covered. The second set were not covered and now we will have to change them again. We will not ever purchase another Whirlpool product. I contacted them several times with no positive results. I still saved the last worn out bearings to show the CEO. The engineers do not have a very good idea to make the lower bearing last. Where I purchased the machine they told me after the first change that it would happen again and they were correct. If anyone needs to contact me about this product feel free. NEVER EVER BUY A WHIRLPOOL PRODUCT.

We purchased a front loader Duet in August of 2011. It is now January 2013 and we had to have a service person come out. We did not buy the extended warranty because a washer should last longer than 1 year 5 months, but not ours! We need to have the drum replaced at $600. Are you kidding me! I will never buy another Whirlpool product.

This Whirlpool washing machine is incredibly annoying and slow in everything it does. First off when you press the START button it takes 2-3 minutes before it decides to do anything, like maybe add water (except click, click and more click). If you have pressed the start button and you want to stop it to add something... again you have to wait almost 2-3 minutes before the lock is released and you can open the door. I am at 2 hrs and 15 minutes as I write this on the LIGHT WASH cycle with extra rinse and its still going. I have never seen anything like it. Cant imagine how long a HEAVY CYCLE takes. Cannot even try to measure the time. I put the load in and go to work and hope its complete when Im done 8 hrs later.We had a Maytag for 15 years with no issues (other than a drain hose cracked and had to be replaced) and it was time for a new one with a move to a new place. The sales associate convinced us this was the best machine at the time... Well what a mistake that was. There are no complaints about the actual washing. Everything comes out clean but I suppose taking that long I cant imagine why it wouldnt. I certainly cant recommend a Whirlpool washer to a friend, because I dread the thought of doing laundry at this point.

Cabrio washer and dryer are not energy saver by any means! Have had the pair for almost 1 year and have spent at least 3 years of washing and drying time with these. What use to take 30 minutes to wash now takes at least 48 or more and the dryer has to be run twice on lots of loads to dry! The other thing is, with no water in the tub it really does not have a soak cycle to get really dirty stuff clean, so you wash things 2 or 3 times! Now I know why I see these washers and dryers like new in the used stores for $200 to $300. Thanks for the junk Whirlpool.

Why would I, and others buy Whirlpool made washers, with all of these service problems? Now I understand why they have profit/loss statement problems, and stock prices in the pits.

The clock-timer went out. Appliance is only 1yr. 6mo. old. I CONSIDER THIS STILL A NEW APPLIANCE. This is the 2nd Whirlpool appliance, I bought a Whirlpool washer & dryer. The washer went after 2yrs. use. I bought a Kenmore used washer and it still works. I paid cash for the stove. It was bought at a Sears outlet in Cudahy, WI for $398.58 total with the one year warranty. I really have not gotten the use of the price. I guarantee you (this company) I will NEVER buy another Whirlpool appliance again. TOO BAD YOU COULD NOT RETURN A PARTIAL OF THIS MONEY TOO ME!!!!! I have a Sears repairman coming today 8-3-13 costing me $75.00 just to walk in the door.

Whirlpool refrigerator runs continuously, but doesnt cool. I have to turn it off manually to cool down the motor. I have to run it on the highest number (5), then freezes some things on the top shelf but lower shelves are warm. We need these refrigerators and freezers replaced with different brands of our choice!

I purchased a washer and dryer through Best Buy. I had already decided on what I wanted and have purchased Whirlpool appliances in the past including washers and dryers. I tried other brands and was disappointed so I wanted to go back to using Whirlpool w/d. I was encouraged to purchase this set because it was on sale. Worst mistake I ever made. I am so disappointed! I wish I could go back and do over. I would have gladly paid more for what I had wanted instead of saving (supposedly) a little money. I personally think they were trying to get rid of these models because they are awful and I have had so many problems doing a job I already dont but this set makes it worse. The washer is constantly off balance I think because you have to be so strict in how you lay in the laundry to the washer! Now the dryer takes even longer to dry my clothes than my twenty year old set (Maytag) which wasnt that bad. Is there any kind of trade-in I could do model: WTW4900B to get the set I really wanted (the models with glass top on washer and glass door on dryer)? I purchased this in April 19 of 2014. I hate it!

I purchased a Whirlpool microwave in November 2011 from BestBuy.com. The microwaves handle is coming apart. Best Buy wont honor because I didnt purchase the Geek policy. One year warranty is still valid, but Whirlpool claims that a door handle falling apart is cosmetic. Serial number TR14430004, model number MH3205XVS-2.

So I have had the washer for a few years - bought it new or at least I thought. First came a clunking noise - fixed that. Next came the F1 code and installed a new pump $90 plus dollars. After installation, Im still getting F1 code and am now being told it is the ERC control board or water inlet valve either way a guessing game which in the end will have cost me over $400 to fix myself. I wish companies like this would stand behind their merchandise.

Purchased side-by-side 3 weeks ago. There are 2 adults and 1 kid in my household and the ice maker in the unit does not put out enough ice to handle our small demand, though this was never an issue with the 14 year old Whirlpool that this one replaced! We are using ice trays to supplement what ice the ice maker puts out but the ice trays take up valuable freezer space. Their service reps have inspected it and tell me that it is performing per the specs and when I ask for what the remedy is, there is none... ie. too bad, so sad!! I am apparently on my own with a brand new refrigerator with an ice maker that wont perform up to minimum expectations!

I paid a lot of money for this because I thought it would be high quality and last for quite a while without problems. First of all, you HAVE to open the right door before the left door and then remember to ALWAYS close the left door first and then the right door. If you dont the doors dont close well and your refrigerator gets hot AND THERE IS NO BUZZER OR ALARM TO TELL YOU THE DOORS ARENT CLOSED. After 2 years the freezer repeatedly freezes up and then the refrigerator heats up. My repairman says the controls on this refrigerator are WAY odd and instead of just buying an inexpensive part (defrost timer for example for $50) he need to order the entire control for probably 3 time more. NOT WORTH THE MONEY OR TROUBLE. BUY ANYTHING OTHER THAN WHIRLPOOL GOLD.

Bought this washer in 2013 for close to $800. About a year and half old it got real loud sounds like a freight train. Asked whirlpool repairman about it, and was told it is a main bearing going out. He said it would cost over $500 to fix it. Whirlpool warranty sucks - only one year. Called whirlpool, told them the problem and asked if this is a problem with this washer. Got told no they have no problems with it. Found out later not only do they have this problem with it they change design because of it. Repairman said his own daughter had same problem and he had many service calls on this model all with same problem. WHIRLPOOL WILL NOT REPAIR OR REPLACE PRODUCT WHICH IS A MANUFACTURE DEFAULT. It sets in our house unusable. I will never buy a whirlpool product again. Sad because that use to be all I would buy.

The 2 rear steel rack supports were flaming/sparking. I was told by Whirlpool over the phone that this might have been a recalled item, but they would send a technician to check. The technician said it was a build-up of grease and that I should not have used the rack and not to use the rack at all in the future. However, I do not use the microwave often enough to get a build-up of grease and it is cleaned thoroughly. This is a Whirlpool-manufactured product. Why would it be unsafe and why can I not ever use the rack again? If this was a hazard, why has it not been recalled?The technician removed the rack and sprayed a white substance on the support, and I was charged $138.03 for this and left with a partially, unusable appliance. I would like this to be replaced, so that I can use 100% of my microwave or be reimbursed for this expense. Please explain. Thank you.

Here is my TERRIBLE experience: After only eight months it started to fail intermittently. Within weeks, it failed completely. I pay someone to come out and look. We get a part from Whirlpool. Pay extra to express ship it. 2 days later, pay to have it installed. Still doesnt work. Express ship another part. 2 days later, pay again to have it installed. STILL doesnt work. Express ship ANOTHER part. 3 days later - it STILL DOESNT WORK!!!!! Then they closed - wait another day. Now they authorize a complete replacement. Wait till Monday to PAY to have this one uninstalled. Haul it upstairs, into my car, back to Lowes, so I can get a new one. Haul it home. Pay AGAIN to have it installed.I was without hot water for 10 days and paid about 4 time the cost of the heater in labor to get through this MESS. I talked with Customer Service to get some help with how terribly unfair this was. Warranty Only Covers parts - should have bought the extra warranty... Silly me - I thought Whirlpool was a reputable and reliable brand. Boy was I WRONG!!! DO NOT PAY EXTRA FOR THE NAME - NOT WORTH IT!!!!!! I also dont recommend paying extra for the Energy Efficient. Its added electronics that just give it more to go wrong. Plain and simple is the lesson for the day!!! And after the hours of frustration with their customer service - Ill NEVER buy another Whirlpool product as long as I live!!!

We purchased a Whirlpool Cabrio washer brand new from Lowes. It did great for about 6 months when a terrible grinding noise started. Then it also would not spin dry the clothes - they would come out completely soaked. Repair guy came out and fixed it. Lasted for about 1 year - same thing again. Lasted about 1.5 years this time and now the loud grinding is back and my wife - who Ive heard cuss just a couple times in 20+ years - said, This ** thing sucks. The clothes are soaked. I cant stand this washing machine. So, Off we go to buy a new machine. Definitely not a Whirlpool though. Id give this machine 1 star because it does a decent job for a while but major repairs 3 times in five years is not what I deem an acceptable appliance.

The repair technician just left telling us that our Whirlpool Cabrio washing machine is fine. It is a little over a year old, makes LOUD noises as it runs, doesnt get the clothes clean and often doesnt even get them wet. The clothing sits above the water and comes out with pet hair, soap and dry spots. We use it the way the manual directs but it seems to be a totally defective machine. We sure wouldnt sell it to anyone nor give it away to some poor unsuspecting soul. Guess it needs to go to the dump. Shame on you Whirlpool for taking advantage of so many of us.

Purchased set of eco friendly whirlpool Cabrio top load washer about 4 years ago. Im at my wits end with the washer. Ever since I bought them the washer has continued to bleach my clothes; after we would wash our whites with bleach the 2-3 loads after would have random clothes bleached, this has happened for many years. We called someone in for it to be fixed but they told us nothing was wrong. So now to prevent bleaching we have to run it a few times w/o clothes, what a waste. It also does not wash clothes thoroughly, clothes come out smelling of cologne and the boys sports uniform still smell musky and like grass. What has sparked me to write this review after years of re-washing and bleach stains on newly bought clothes is I washed a sheet after my son vomited on it about a week ago (mind you it was a sheet and thin comforter alone in washer). I put the sheet on today and see dried up vomit, so disgusted. Do yourself a favor and avoid this product.

Whirlpool WRF993FIFMOO: Refrigerator Problems: the doors do not close, both ice makers went out, The computer on the filtration will go off. Refrigerator had problems maintaining temperature since 8.12.17. The refrigerator no longer works. This is my second unit since 11.09.16. It came from nfm.com.

I purchased a dishwasher and hooked it up. The reason I install products myself is I dont like people in my house. I dont know if they are there to help or inventory what they plan to rob from me later. It did not drain so I called Whirlpool who said that I probably hooked it up wrong. Whirlpool said that they would send a service man but if it was hooked up wrong I would have to pay for the service. The service man did arrive and had tattoos all over his neck and arms. (A tear drop would have confirmed that he was a murderer). The machine was hooked up correctly, the water pump was not working at all. The service company that Whirlpool contracted took 3 day to order the part. Yes three day to even order the part. Then another 10 days to get the part in. I called Whirlpool and they did not seem to care at all. My thought is, I am out $599 plus tax, and I have to wait 2 weeks to get my machine fixed, plus I have to take hours off work to wait for the service man and now I have to worry about the service man breaking into my house and robbing me and Whirlpool doesnt care. They should have to pay for the time I was off work and for the interest I lost on the money not being in my account during that two weeks. Whirlpool didnt care at all though. Worst customer service ever. Used to be that Made in America was something good. Not anymore thanks to companies like Whirlpool. Made in America = Garbage!!

I purchased a gas range with JDR8895 last 09/06/2007 at Home Depot in Metro Denver for approximately $1700.00. I will make my final payment on my Home Depot account next month. I was preparing dinner last September 10, 2011. I had the pans on the cooktop, one on the right rear and one on the left front burners. This was the set up because the right front burner has stopped working some time ago. Both burners were on a low setting as I was simmering pasta sauce and just warming water as I was later going to boil it for the noodles. I was in my living room when I started to smell something odd. When I approached my kitchen, there was a fire coming from the rear of the cooktop and beneath the three burner knobs. It smelled like an electrical fire. I immediately turned off the burners with my hand wrapped in a towel and started putting out the fire by hitting it with the towel and blowing. The towel caught on fire. I grabbed my fire extinguisher and was ready to spray when finally, it looked like it burned out. The smell in my home is terrible, when I tried to test the lower burner it looked like it was catching on fire underneath the knob as well, so i immediately turned it off and batted it with a towel. Im not sure what happened here. I will make my final payment on this range next month and had the previous range in here since 1977 and that still worked fine. I spent a small fortune on this Jenn-Air, only to have it catch on fire that could have potentially burned my house down.On various web sites including consumer affairs, JDR8895 has many reports of fires. If this is a known problem, why has it not been addressed as a recall? My 9-year old was making soup the day before while I was in the living room. This could of easily happened to her! It is a very dangerous situation to put your consumers in!Whirlpool Corporation contacted the appliance repair company, Columbine Appliances, to inform them that they would only be covering the cost of their visit and not the cost of the parts to be replaced in the range (the ones that caught on fire). Through Columbine Appliance, Whirlpool wanted to inform me that this is not a safety hazard and that it was my fault as I got water in the control knobs. This is not true. If I did, I was not aware and was unable to find any literature about that being a safety hazard or that it could cause a fire. I have found and have forwarded to the CPSC many instances of this exact problem, often when the range was not even in use and are happening to other consumers. I am working on combining the data, contacting the other consumers and have since refused service on the range by Columbine Appliances. Whirlpool only tried to contact me after I left them a message regarding the status of the range and that I had no interest in paying for what I viewed as a defect in their range and a safety hazard. I found a news story of this range going up in flames. Its unbelievable that this company continues to stand behind this product and blame these fires on the consumers actions. I am disabled and have an oxygen machine in my home. I have no desire to have this unit catch on fire again and potentially die, especially since water does, on occasion, end up on cooktops. Thank you for your time and attention to this matter.

I purchased the machine December of 2010 from Lowes along with the matching dryer. I also purchased an extended warranty. A year ago July the lid on the washer broke at the hinges. I contacted the warranty provider and was told that the repair would not be covered under warranty and the damage was operator error. I purchased a new lid for approx. $250. One year later the replacement lid broke in the same location. I have tried to get a response from Whirlpool no response. I contacted Parts Select and inquired about changes that should have been made to correct the lids. He was not aware of any changes but did advise that the part had a new number which he indicated probably meant a design change. I ordered a new lid just under $250. New machines have a metal frame around the glass instead of the plastic frame which keeps failing. The springs that hold the lid in the upright position are so stiff I can hardly move them by hand. I am very disappointed in Whirlpool quality and consumer support. I will not purchase any more Whirlpool products.

Havent had any issues with it. Works great but does end up off balanced quite easily and halfway across the garage. Washes clothes like a maid. Is kinda small for bedding.

I purchased a new Whirlpool Cabrio washing machine from DeWaard & Bode at Bellingham, WA in January of 2007. The serial number is **** and the model number is ****. Several months ago, the dreaded F1 code appeared. The code initiates when the washing machine is started and must be cancelled and started 3 times to continue washing. Later, with approximately 19 minutes left in the cycle, the code reappears and requires canceling and restarting another 3 times, at times 4. I have no extended warranty so I have no coverage for repairs. I also dont want to pay for a service call for what is most likely the computer module as evidenced from the majority of complaints online. This washing machine still looks new and works other than the inconvenience of having to stand by when starting the cycle to reset the code and then having to run upstairs later to reset the machine when its partially through the cycle. At some point, it will likely quit operating all together. I have purchased several appliances over the years from DeWaard & Bode and will be replacing all kitchen appliances again next year due to a planned remodeling but at this time, I do not intend to get them locally due to this issue. I have reviewed several comments online and feel that Whirlpool has a real problem with this particular machine that they refuse to be responsible of. I was offered an extended service plan for 1 year at $132.01 or 3 years for $336.61 but Id have to wait to be allowed to utilize it due to existing circumstances. Im not sure if a fix is actually available. The local dealer did not offer any assistance.

Our recently purchased stove top is an average appliance. The surface is easily scratched just from paper towels when cleaning. Today for no apparent reason the igniters all started firing and continued for a good hour....I would definitely investigate other brands before purchasing again.

We bought our washer about 3 years ago brand new from Lowes. Like others, I have had problems with holes in clothing and spots that looked like grease. It worked well up until recently when we noticed some brown splatters on the floor. Shortly after it made a loud noise like a plane taking off and the load would become unbalanced. We researched and found many people were having issues with the bearings going bad. My husband was going to order parts to fix it but you have to have a special tool that is expensive to buy... It was going to be almost $200 to repair ourselves! He called a washing machine repair man and he said he doesnt even touch them because the repair wont last. I guess were going to be better off buying a new washer. There really needs to be a recall on this product!!!

We got a deal on our stove/dishwasher combination, establishing a payment plan upon purchase. And as a bonus, when you have a brand name appliance like Whirlpool, that made us more secure with the purchase.

I could echo all of these complaints and more. I just gave up on the heater, junked it, and went to Home Depot and bought a Rheem. Recommendation: NEVER BUY A WHIRLPOOL!

I initially purchased all new Whirlpool products as part of my new home purchase in a Pulte subdivision, June, 2011. My WP microwave failed to heat in 2012 and the replacement of the Magnetron and Inverter and service was covered under warranty (would have cost me $493.51). Sadly, the microwave again failed to heat in 2014. I was so disgusted with this second failure, I decided to live without a MW until January, 2016 when I paid for my second service call and learned, once again, I needed a replacement Magnetron and Inverter, to the tune of $400. Both servicemen told me the 2011 magnetron/ inverter mechanisms were new technology and did not last long. Again, sadly, when I contacted Whirlpool, they would not admit to their defective product line and indicated they could do nothing since I am out of warranty. It is unconscionable that a corporation is not liable for their defective products.

Read reviews on the same washer (Cabrio Whirlpool) that I had purchased in January 2017. I have the same problem everyone else has with it, not cleaning the clothes. It was such a disappointment. Had a Whirlpool front in loader for 15 years. Loved it! But the washing machines without the agitator on it is a laugh. What person thought up that design. What a joke on the poor unknowing people that purchased one. Im also upset at G&H Appliances for not standing by their products they sell. Found out that Lowes has a 30 day satisfaction guarantee on what they sell. Not buying from Lowes and buying a washer without on agitator on it. Was two big mistakes I made. I wanted to help out a small local business, but wont be doing that again. They sure are not worried about me.

What a POS. Havent even used the thing to cook a meal yet and already some chunk of metal fell out from the port at the top left inside the oven (behind the vent). It was clearly cheap pot metal. What else is this thing made out of?

We had purchased matching Whirlpool Cabrio HE washer and gas dryer. Both appliances were worthless. Same problems as everyone else. Clothes did not come clean. Had to put it on bulky items just to clean the clothes due to lack of water. Funny how all the older machines that actually put water into the machine cleaned clothes. Went through a motherboard (computer) for both the washer and dryer at $250 each. Washer had repairman out at least 12 times over 3 years. Never again would I purchase a Whirlpool. We went to our local appliance dealer and purchased a Speed Queen. These are like the older ones. THEY WORK! They use the correct amount of water and wash your clothes in half the time. 22 minutes per load! You can open the lid while the water is running in and load your clothes. Gee, what a concept. Only company still making them in Wisconsin, United States. Go Wisconsin! They back their product with a 20 year warranty. What?? Who does that anymore? Companies who stand behind their product. We love our new Speed Queen.

This Whirlpool washing machine is over 5 years old and very reliable, I use it several times a week and have had no problems with it. Next time I will purchase a larger capacity machine so I can wash comforters and spreads easier.

We purchased our oven in February 2012. In April 2013, we began smelling gas. I called the gas company. They came within thirty minutes and determined the gas was coming from within the oven by using a gas detecting probe. The gas was turned off by the gas company. I contacted an appliance company who came out for $95.00 and used some type of spray looking device to check for leakage or bubbles to tell us we had no problem. Our warranty was only good for the one year. The appliance company ripped us off and Whirlpool was a bad deal. After reading of all the complaints of Whirlpool, I will not buy Whirlpool ever again. I will admit that the stove worked fine for the year. I was hoping for a longer life of this stove. Now, Im afraid to use it.

0 stars. The refrigerator coil keeps freezing. There seems to be no defrosting, there is no element to do this so it freezes every 5-6 months. No warranty. I bought it as is but seems to me a function it should have isn’t working. They should fix them. Ill guess it’s just business, hope theyre ok with St. Peter’s showing them the way down to hell while he’s saying it was just business.

Whirlpool Gold with bottom freezer, had it for about eight years and no problems. Great seal and great storage space. Also plenty of space in the freezer. We are a family of four. It is extremely quiet. There is flexibility as to how to mount the shelves and they are easy to clean. I have never had any spoilage.

Do not under any circumstance end up with the Whirlpool fabric washer and or dryer in your dwelling to wash and dry your clothes. The washer, model # WTW7000DW0 and dryer, model # WED7000DW0. I am so upset with these units and the company I bought a 5 year extended warranty thru. I cannot put down in words what I think, because this review would not be published. Do not even accept these units, even if they are free. Even the repairmen who have been here said they would not buy these Whirlpool junk washer and or dryer series. They acknowledged the problem and said nothing could be done even though there is a legitimate problem. Not only is there a problem with the washer, the dryer as well has serious issues. All washes have to be put on the deep water cycle and some loads have totally dry spots on clothes where the clothes did not even get wet after the washer went thru the complete cycle. Also, get this, this washing machine even has to be cleaned itself with a cleaning tablet run thru a cleaning cycle. What happens are the clothes get a nasty, slimy, white muck on them. Even, immediately after the washer gets cleaned, sometimes the clothes 32nd up with this muck on them again. If you do not see this muck on your clothes before putting in the junk dryer, then the clothes have to be washed and dried again. This washer is supposed to be efficient, not a chance. It gets costly having to purchase the cleaning tablets and the washer(28th only two people in the household) has to be cleaned a lot more than what the manufacturer says and I called and asked. Pure junk, do yourself and even your enemies a favor, stay away at any cost, and like I said, even if they are free.

When I bought my new retirement home, a Whirlpool dishwasher Model No. DU1055XTVS1 had been installed. After only three years of use, the dishwasher would not complete a cycle except to drain and cancel. The repairman replaced a computer board and when the parts cost and the service cost were combined, they amounted to about half the cost of the dishwasher. I have a PC that is twice the age of the dishwasher and it is still running.

Ive been thru 2 new French door refrigerators with the icemakers in the door. Ive lost all of my food more than 6 times! There is a design flaw and they are no longer making the large models. I finally figured this out after reading multiple reviews from a lot of people with same/similar experiences. The compressor freezes then the loud noise all while the temp slowly lowers and ruining your food before you know whats happening. To add insult to injury... After ordering my THIRD replacement, their contracted installation company wont communicate with me to let me know when it will be delivered. Ive been without a fridge for 3 months! Calling them takes a full morning with hold times over an hour! I will never buy another product from them. I have a taboo LG French door with an ice maker in the door in my other home and it has been perfect for 7 years. Just be very careful and read reviews from people who have owned one for at least a year.

18 months old, fridge was not cooling properly. Two service people came including the last one from Whirlpool, said the cooling system is bad and unserviceable. Called whirlpool and they were not helpful at all.

Bought these Whirlpool Cabrio Platinum combo about three years ago, nothing but junk from the get go! Washer never gets clothes clean, towels always come out smelling mildew and sour no matter what liquid soap you use Tide, Gain, whatever same results. Plus always mold coming from inside tub and yes we use refresh weekly and wash it out on refresh setting. I’m so tired of our towels smelling sour but can’t afford to buy new washer and dryer living on fixed income. If I could these would be in the recycling yard now. From everything I’m reading all new H e machines are crap and energy efficient my foot. I wish for my old style washer and dryer. WHIRLPOOL YOU HAVE LOST A LONG TIME CUSTOMER!

I purchased my Whirlpool Gold Series refrigerator from Lowe’s in Rockledge, FL. This was my third purchase after returning an LG Refrigerator as well as a Samsung refrigerator for having multiple defects! My Whirlpool Refrigerator purchased June 2014 has motherboard replaced that showed obvious evidence of factory board flaws when boards were manufactured. Top mounted ice maker drips so much water it fills my veggie draws with water ruining my food. Mold is present inside my ref now from constant leaks. Drawers were replaced by tech also due to ill-fitting design during first few months. Water will not dispense in door after one year, gave up using it. This is a horrible and very expensive appliance wrought with POOR DESIGN FLAWS. WHIRLPOOL does not care about its consumers. Their engineers must be some of the worst in the world. Our old 70-year-old kerosene powered refer in the Bahamas is still making ice, yet most modern day refs are like buying cheap home computers that constantly need service to keep them running. It’s a lifetime investment with $89 first service visit to determine problems then weeks of waiting for parts and second visit for the repair to be completed until next electronic malfunction. DONT BUY A NEW WHIRLPOOL APPLIANCE. WAIT AS LONG AS YOU CAN FOR ALL THE CLASS ACTION LAWSUITS AGAINST WHIRLPOOL & Kitchenaid to play out.

Whirlpool wsv07 psl satina - I bought my whirlpool, two-door whirlpool ref last Jan 2013. Just few days before the warranty expires, I had prob with gasket on lower door. And now six months after the warranty expires, the freezer is not working and wont make ice anymore... and I will be charge 400php for check up. Reading on other reviews, I bet I am buying a disposable appliance from whirlpool. The national ref of my sis been a service to her for more than 10 years and its still going good. Our GE ref prior to whirlpool serve as for 19 years.... but this brand sucks.

Every time I wash clothes, I get a terrible odor that permeates my home. Ive put in afresh to rid the problem. Ive had a technician take it apart to clean the filter & hose. Nothing helps!! My clothes come out smelling like the sewer. I called the company, and the person I talked to had no real solutions either. Im MAD! What are you planning to do about my stinking problem? Im washing clothes right now & have to have all doors open & fans on high!!!

1 year ago I purchased the top of the line large capacity tub cabrio washer and dryer. I dont understand why they sell a large capacity when you dont get enough water to get a handful of stuff clean. If they offered a trade in allowance for a standard agitator washer I would be first in line. Clothes dont look clean at all. Save your money folks not worth it.

Plastic comes off drawer when you pull it out! Trim around glass cracked. Drawers cracked. My drawer literally has a hole in it! Warranty doesnt cover that! When checking reviews on amazon people all had same complaint and when they reorder product it does the same thing. This fridge was purchased less than a year ago! I purchase it from Discount Direct, a Costco outlet store!

Bought this refrigerator in June 2018. Had issues with freezer section and service technician came July 19. Issue was resolved but only temporarily. Had another technician come in Oct 3 and was told he had to order a new freezer drawer which should take 3 days. Now being told the drawer won’t arrive until Nov 15. You call that service? It would have taken less time to get a new refrigerator. I would never recommend buying Whirlpool products to anyone. What’s the point in buying a product that you can’t get proper service on.

Originally, I loved my machine. At the one year mark, my washing machine began a f51 error code. I looked it up and it had a recall. The entire board had to be replaced. Now, I keep getting a ul code and it will not quit. Also, the inside of the top is rusting out so badly that chunks of rust fall into the washing machine and stain my clothes. I wish Whirlpool would fix these common errors. I see many other people complaining online that the same thing is happening over and over.

Purchased the Gold Series Dishwasher Model No: WDF730PAYM0 Serial No: F14403489 on Dec 2011, started using it from Jan 2012. All is good until June 2014. It started leaking from the bottom, called Whirlpool - the great bad company. Since it is not under warranty they asked to schedule an appointment with their local authorized rip off service company. Technician come on the service day and told me that it is $120.00 for the service call and Labor and parts are extra, first of all $120.00 to come to my house is first rip off, that is the reason Whirlpool on their website do not give any estimates on the service call.After checking the appliance he said main assembly is bad and needs to replace and that will cost more than the original purchase price - what a ripoff. He asked me to contact Whirlpool, they may help since this is the known issue with this model. Called Whirlpool and mentioned and they said it is too old to continue to operate so they cannot help. Ended up trashing the 2.5 year old dishwasher for the new GE dishwasher. Never buy a Whirlpool ever again even on sale. Whirlpool company is not ethical and not ready to help consumer, would love to see them close their operation in America.

The W/D combo-Cabrio is crap... Dont buy it. Salesperson @ Lowes told us all washers moving away from the agitator to ones like this so we bought it. The washers does not clean everything - does not use enough water to clean - leaves your delicates so wrinkled and clothes in general beat up. The dryer decides when it thinks your clothes are dry when they are actually still very wet... very noisy. Whirlpool must have sold out because quality integrity sure is gone.

I bought three Whirlpool appliances (fridge, gas dryer and washing machine) from Abt in June 2012, delivered in July 2012. The fridge has not cooled from the moment we plugged it in and because I am out of state from Abt (IL), I have to deal directly with Whirlpool. According to both the Whirlpool customer service rep and her supervisor, if a product is defective from the start, Whirlpools policy is to try and repair it until they determine it to be scrap and only then will they replace/refund. I find this policy appalling since I paid for a good working product, from a company Consumer Reports rates very highly, but was shipped a defective one. Now, I have had two service visits, the second because according to Whirlpool the first technician did not perform the correct service. I have been told not to put anything valuable into my freezer for 5-7 days because most likely I have a coolant leak and the fridge is bad. This is terrible customer service and instead of fixing their error which is the purpose of having customer service, they are quickly building a reputation for a terrible product and terrible service. Good customer service would be replacing the defective fridge as it is clearly their manufacturing issue, taking the item back to their warehouse, repairing it if possible and selling it as reconditioned for a discount. I am noting my suggestion in case any Whirlpool representatives read this website. Another interesting item to note is the gas dryers absorb air from the environment around them so if you do any painting (full room or touch ups), the clothes that come out of the dryer may have a burnt/gas smell for up to 7 days. I am still waiting to hear back from the Whirlpool technician as to my burnt smell problem/resolution, but was told this from a separate service representative so I thought I would pass it on.

I have a Whirlpool Duet front loader. Sick of it since I bought it! Not enough water to wash & rinse clothes. After consulting sites on internet, husband decided to try adjusting part. He just took off the 3 screws & lifted top off. On the outside part that has a white plastic housing, he turned the longer screw 2 1/4 times clockwise. EUREKA! We have more water! You may need to start out adjusting 1 turn & work up till you see a water level you like. Just dont let the water come over the wide rubber water guard.

Whirlpool French Door Plus 3 drawers: This MSRP $3400 refrigerator has great features. Great ice makers. No issues up top. First 18 months were great. 4 repairs in the past 11 months. All freezer temp issues. We had noticed a number of ice sparkles forming on our unopened food. Frozen fruit was mushy. Temp usually read 0 degrees. One day I opened it and the temp was 40. Two hours later, it was close to 0. I started monitoring it closely. High temperatures occurred around noon. Zero degrees most of the time. After the third repair, service tech called Whirlpool and found part was redesigned. New part didn’t help. We understand the freezer has a heater in it, to defrost. The heater stays on too long. That explains why the freezer temp went as high as 50 degrees, while the fridge was perfect.I purchased this at Lowes. I always buy Lowes extended warranties. Thankfully, they bought back my 30 month old refrigerator. Kudos to Lowes warranty company. Never put on long holds. Fast response. I noticed the price for the warranty on refrigerators in this price range has increased by $100. Reflects a lot of repairs on refrigerator models. One thing though. I learned 3 repairs within a 30 day period is considered one repair, for purposes of their lemon policy. I will also add that the warranty company reimburses you 50% of the cost of filters. Simple process. I have read complaints that they make it too difficult to collect. That is just not true. Have been reimbursed $100 for filters to date. In 5 years, Even at the increased price, the savings will pay for the warranty. No brainer.

How I wish I had read this board before purchasing! This is the worst washing machine made. Put your clothes in the sink, add water to cover two thirds, add detergent, slosh around slowly for a few minutes, wring and remove. You have replicated a Cabrio wash! I have complained repeatedly, had a repairman who assured me it was working properly (as designed, too little water, too little agitation). I was a lifetime Whirlpool client.

I purchased a Whirlpool fridge in September of 2015. In March of 2016 I noticed the Fridge portion was getting too cold. By April 2016 the freezer stopped freezing and fridge started warming up. I reported the issue to Whirlpool and made an appointment. The day of the appointment the first company called and their tech couldnt make it because of a family emergency. They sent another company out instead. That company diagnosed the issue as a faulty chiller and ordered the part and told me they would be in touch. A week goes by with no working fridge and I call them. They say it will be another week for the parts. Two weeks go by - no call. I call them and they say they have the parts and I make an appointment.The day of the appointment I call them to find out what time they will be out and they tell me they dont have all the parts. And when I mention that I have been without a fridge and that I am frustrated that they arent calling me and that I am having to call them back the lady starts yelling at me asking me if I want to cancel my appointment. So I call Whirlpool and ask for another company. They send a company out that is not trained to be working on a sealed unit. So I call Whirlpool back again and they send an in house tech out three days later. This is over about a month without a fridge at this point. Their tech simply recharges the system and says that it should be fine.A week later the freezer stops freezing and the fridge warms up to the point that both are not usable. The tech comes out and diagnoses that there it is most likely the chiller because of a build up of frost in the freezer. Orders the part and a week and a bit later I call Whirlpool up to get an ETA on the parts. They say they have the parts now (no call??) and they schedule an appointment. The tech comes out and puts the part in almost a week later (2 months now) and says that it is still building up frost in an area that it shouldnt and calls tech support back and forth for the next two hours. He leaves saying give it some time to see if it works, but admits to me that it is likely it is leaking in an area that he cant access.So I call up Whirlpool and explain the situation and ask for a new Fridge. It has been two months and the tech by his own admission could not say he fixed the problem and thought the problem maybe somewhere else. After looking at my case and me being on hold back and forth for about a half hour the supervisor says that at this time I need to wait to see if it fails again. And that if it does I need to have a tech back on site to verify. So this will be the seventh time I took time off work, it will be the fourth time the fridge fails and that I will have to throw out groceries. When is enough enough. I am into this now for almost double what the fridge is worth in lost wages and groceries.Do yourself a favour and stay away from Whirlpool!!! If I have to guess the following will happen: five days from now the fridge will stop working again (when the Freon leaks out - same timeline as previously) and then I have to call for a tech (3-4 days) and the tech will come out, determine that it isnt working. I have another conversation with a supervisor asking for a new fridge and they miraculously agree (yeah I know). Then what two weeks, a month... before I get a new fridge. I anticipate that I will have been without a fridge for 3 months before it is all resolved. Ridiculous is all I can say. Whirlpool should be embarrassed.

First one had major problems. The bladder they call it. They took out the whole system out, replaced the tube that goes to the top of the refrigerator which is where it always starts leaking so they worked on it three times, junked it, gave me a new one and here I am again same thing. Ruined my hardwood floor and Im stuck with it. Never again will I buy WHIRLPOOL.

Whirlpool Cabrio does not clean clothes and leaves white residue. I have had it for 1 year. Spent so much money on this set of washer and dryer and it is a piece of junk. Whirlpool customer service does not care or respond. Worst purchase ever.

I just love the durability of my machine and the features that it offers. It does a great job washing my clothes and I feel like its a solid appliance that lasts for many years and its good quality for the price.

In 2008, I purchased the 40-gal. Whirlpool electric water heater to replace the original unit in my home that had lasted 14 years without issue until it died of old age. After about 2 1/5 years, it died and I was given authorization to return it to Lowes at my insistence. Now after another 2 1/5 years, this one has died. So far, I have replaced both elements, lost a days work, missed out on a date because I could not take a shower and now Im told I have to replace the electrical box on top which wont get here until Monday. Its Saturday and I havent been able to take a shower in my home for 5 days now.The first CSR (Crystal) I spoke with implied that since I had 2 consecutive failures, this was a site problem, not a product problem. Theres nothing special about my site, and my old unit made it 14 years with zero repairs. I would argue that since both of the units only lasted 2 1/5 years, that the product is substandard. I asked to speak to a manager but was told no because they were all busy (no doubt) and her demeanor was unapologetic and unsympathetic. The second CSR (Nick) I spoke with was very nice and at least sympathetic. That goes a long way in customer service, but I was still not allowed to speak with a manager.I am going to try and repair it one more time, but I have zero confidence in Whirlpool and would never buy another Whirlpool product of any sort again. If I get it working, and after all Ive read here I doubt that I will, I will only be using it for the time it takes to get a replacement of another brand. This was my first experience with a Whirlpool product and you can be sure it will absolutely be my last.

We purchased our 5 door/drawer frig in April. We have experienced two glitches when it failed to make ice for 24-48 hour periods. Now the freezer has stopped cooling. The first time the repairman came out he refused to move the refrigerator because the wheels would not roll properly. We had to purchase a sheet of thin plywood to put under the wheels so he could roll it. (We have vinyl flooring - the wheels just dont lift the unit enough to clear the floor.) When he returned 6 days later, he said the compressor was leaking and was not able to send enough Freon to the freezer section to cool it. The compressor is on back order and we have not been given a timeframe for its availability.

We purchased our Whirlpool range a few months ago. We have the 6.1 cubic oven which is large inside with 5th element on top for keeping things warm which is a nice feature. The oven wipes easily if any spills occur. The only issue I have had is the top scratches easily. I used Creams Brute to clean the top which does well.

I purchased a washing machine and dryer 1 year ago. Since then it has started to get spots on the control panel where you select size, temperature, etc. I also purchased an extended warranty through Home Depot and is still under warranty for 3 years. I was told for a few more days is still under man warranty. I contacted Whirlpool and they said it is not their problem and sounds cosmetic - I think this is unfair being that I spent a lot of money and it has started appearing on the washer and dryer. No one wants to be responsible. I am a consumer who is very careful and have not had any spills or cleaned it with anything.

After 3 short years, my dryer that cost me over $900 is not working and the part needed for the repair is no longer being manufactured. They did offer the parts for free, but that was useless since they arent available. They then offered me a new dryer which would cost me $800. I am currently waiting for the Product Exchange Team to contact me. Im not hopeful that will be of any use.

A 12 year old built in double convection oven that has a retail cost of $4500.00 has its control pad discontinued. I cannot repair my investment. I spoke to the executive offices & they arrogantly told me that they only have to make parts for the length of the warranty. Suppose you had a 12 year old Honda that they discontinued a critical part would you feel swindled, I asked. We dont make cars was the response from the executive customer care agent. ARROGANCE How to destroy a company one customer at a time.

Cabrio Washer WTW660SW2 - For 2 years I have been getting f1. When I talked to Whirlpool they said they were not aware of this problem. Now I have to pay to fix it. Looked online thousands are having the same problem.

I purchased a Whirlpool Cabrio on October 27th, 2010. The Cabrio is always giving me the UL code, which indicates the load isnt in balance. Ive been doing laundry for 27 years. I know how to load dirty clothes into a washing machine evenly. Sometimes it will take me all day to do one load of laundry! Seven months after my purchase, my Whirlpool Cabrio washing machine started giving me the F51 error code. I called the phone number on my Lowes receipt for warranty work. Two weeks later, I finally had my washing machine running again. I was happy and thought Id only have to deal with the UL code. Boy was I wrong?!Now Im two weeks away from my warranty expiring. Im getting the F51 error code again! This washing machine is an $800 piece of junk! Hopefully, I can get the Cabrio repaired before my warranty expires in two weeks. I do a lot of laundry. We are a family of six. So, I know Im hard on washing machines but come on. Shouldnt an $800 washing machine last at least two years? Im not even a full year into owning this junky washer and Ive had two breakdowns! In my opinion, this washing machine needs to be recalled and people need a reliable replacement or refund.

Purchased a Whirlpool washer 14 months ago... however just unboxed the washer. Installed it in our new home. Now after just two, repeat, two months of use, there is water all over the hardwood floors... The front door seal is gone to the tune of $100 but what about my floors!!!!!! Im so discouraged after reading all the complaints that Im falling out of my chair. Seal design has been the same on most all their front loaders. DO NOT BUY A FRONT LOADING WHIRLPOOL WASHING MACHINE. YOU WILL BE SORRY YOU DID. Yes they look pretty. My parents old top loader washer lasted over 35 years without a repair and we washed clothes for four people.

I bought a Cabrio set in June 2007. Within two years, I had to have the barrings replaced ($800 job). Now, its two years later and Im getting a F50 code. The repairman put in a new part, still got the same code and left. I am out $970. I am a disabled vet/single parent and now I have to buy a new washer. Who is going to start the class action suit against Whirlpool?

Switched to bottom freezer and love the size. We all use and enjoy the filtered water. Whirlpool has proven to be a manufacturer I will always consider when making major appliance purchases for performance, service, and dependability.

Whirlpool model N40T91 with FLAME LOCK - first failure was the controller valve only within 9 months of a new installation, replaced sort of free of charge, landlord had to pay ship charges. Days and days without hot water. About 6 months later, pilot failed to stay lit. Landlords maintenance man called Whirlpools Customer Service. They had him jump through hoops and finally told him to press a white reset button on the igniter. Okay, that worked. A few days later, pilot went out again, white button was reset, working again. Recently, and more frequent now, white igniter button keeps popping out, and we keep resetting it and relighting the heater, repeatedly, 4 times in one day.Maintenance man comes and calls Whirlpool Customer Service. They advise him to check this and check that. Everything seems to be in order. They say they will send out a qualified service person to diagnose a potential problem, a charge of $200.00. Maintenance man and landlord say, No thanks. Maintenance man goes to Lowes to buy a different brand model. Guess what? Envirotemp Hot Water Heaters have the same control device as the failing Whirlpool. He reboxed it and took it back and said, No thanks. Ill try to upload the images of the water heaters and controller you should stay away from purchasing. Meanwhile, maintenance man went to Menards and purchased a Richmond model, a well known, and reliable water heater manufacturer.

I bought the Whirlpool Duet front load washing machine. It was a piece of junk and I bought it 3 years ago. Sounds like a jet taking off during spin cycle and drain.Well, let me tell you, its terrible. It walks out of the space its in during spin all the time and the F Codes. Im done! Just replaced the pump and motor for the drain on the thing and unplugged it several times to reset it. Still is giving me F codes.Im done, I tell you! Done! This has been going on since we bought it!

I bought my topload washer 2 years ago along with a dryer. The past month, the washer started sounding like an airplane, ready to take off, whenever the spin cycle was on. Then, it started to not start at all on certain cycles or would start to pump water in and then stop suddenly. I had a repair man in today, and it was not good news. He told me that he sees this a lot, especially with the Whirlpool washers and it is costly. The bearings are shot and will cost close to $500 for parts (alone), not costing the price to have it repaired. So now, I have called Whirlpool. The people there are very friendly and sympathetic. But even though I went as high as the supervisor (the highest authority I could speak to), he told me my washer is not on the recall list! I asked what it took to get it on one. Basically, my complaint was filed and end of story. Well, not quite. The supervisor was kind enough to give me the address for the Head Office for Whirlpool Canada. So people, start writing into this address and bombard them with your frustration: Whirlpool Executive Office, 200-6750 Century Avenue, Mississippi, Ontario L5N 0B7. If you have spoken to Whirlpool, ask for your reference number pertaining to your case and include it in your letter along with your phone number. In the meantime, I will be writing a lengthy letter; and I also went out today and bought another washer! Yes, it was not a Whirlpool, and I will never have another Whirlpool appliance in my home. And I will steer anyone away from this brand name. Good luck to all and start writing!

Whirlpool Gold Freestanding Accu bake Duo FIRE HAZZARD - We bought our house August 2013 and we were SO happy to see the stainless steel appliances and we thought Whirlpool was a good brand that our grandparents stood behind for years (they obviously havent bought from them in 50+ years... times must have changed for the worse). Anyway, I got all moved in and was fixing supper and noticed how REALLY dark and greasy the oven was. I could barely see inside because the coating of grime was so thick that it dimmed the light by being so thick over the glass bulb cover. I immediately thought Wow... the past homeowners were nasty and lazy because they have this nice self-cleaning oven and dont even bother to clean it. I noticed it smelled slightly like it had a gas leak somewhere when it was preheating but it cooked the supper okay that night.Because it was hotter than a jungle in NC in the summer heat of August, I decided to wait until winter to use the self-clean... thought it would warm the house as it got rid of the gunk, right? I kept using the dark coated oven about a total of 25 times and always noticed the faint gas smell at first when it would preheat. I thought maybe it was SO dirty that the oven seal wasnt working right and since it was now November, I figured I should just run the self clean cycle and maybe it would make it run properly as it was REALLY dirty and the igniter or something may actually be clogged. I figured it would probably stink a little at first when it started the cleaning cycle because of the excess build up but it needed cleaning so bad that I cleaned it... The smoke alarms started to go off, we just disconnected them for peace and quiet... Our throats and eyes were burning and it smelled more like plastic burning... FOR HOURS it was horrible! The walls and the Terracotta tile floor were flaming hot!!! The next morning the house actually smelled like it had caught on fire and it stayed that way for weeks!The oven was very clean inside after the cleaning BUT the oven is now totally useless! It will not stay lit. I have never been able to use it again as it will not come up to temperature... just clicks over and over and hisses trying to light. I tried again today and it started LOUDLY hissing like a big open gas pipe was on in there and I got scared and cut it off. THANK GOD it went off!I have been reading similar complaints about Whirlpool Gold ovens for a couple hours now and I am truly scared to use this oven now. After reading the comments of the hundreds of dollars it will take to get it to bake again and how most people STILL had the same reoccurring issues and NO help from Whirlpool... Well I decided to share my experience in hopes that if anyone else is reading this... and I am sorry to say... Well... you are not imagining the problem either. We never read these blogs like this BEFORE we buy or use our appliances, only AFTER something scares the crap out of you and you look for a recall. If I could afford to sue Whirlpool for a replacement then I would. I wish everyone could afford to sue Whirlpool for their unresolved issues that have cost them unnecessary expenses due to the customer loyalty we have had for Whirlpool as we used to be taught You get what you pay for and Do not go with an off brand because those companies go out of business when you need them to repair or service stuff. Am I the only one that was taught this? Times are very hard now and the economy is getting worse and now we have to be screwed by big companies like Whirlpool getting rich off of hardworking people and they do not care enough o help pay for the poor workmanship issues they are making. Shame on you, Whirlpool. I am taking the rest of the day to read reviews on a replacement stove so I can get this ticking time-bomb out of my new home. I too have read enough about the same oven that others have had worse memories than I did. I will not waste anymore of our hard-earned money on Whirlpool ovens. You have to decide what is good for you....

I bought the french door refrigerator Sept 2014. Recently the change filter light came on so I bought the filter. I read the instructions and then when I went to install it, the filter door would only open about 10%. I called Whirlpool and explained it was obviously a manufacturing error. They didnt care. Out of warranty. Everyone can make a mistake but when you wont own up to it and take care of it, that defines your character or lack of it. I think I will video the whole thing and put it on YouTube.

I bought all new Whirlpool appliances for my house. After three years, the dishwasher is now broken and the washing machine is now broken as well. The refrigerator has had service two times in the past three years. The only thing that works is the stove that I bought. Whirlpool is all junk.

I bought a Whirlpool refrigerator almost 10 days ago. They delivered a broken refrigerator and then the technician raised a replacement request. And then started the game of ignorance. Since 10 days I am calling hundreds of Whirlpool persons including Area manager, ware house, customer service, nobody is giving any date when I will be getting it. Moreover, they have stopped taking my call recently. Right now, I am at a loss how can I get a refrigerator or my money back... Last option is consumer forum. I really request you to never buy a Whirlpool refrigerator.

I bought a Whirlpool over the stove microwave. It was to replace a GE that was over nine years old. 40 days after purchase and installation the plastic started chipping and peeling. I contacted Whirlpool customer service and was told that it was a cosmetic problem and my warranty stated that I had thirty days of warranty on cosmetic problems. This was a problem because chipping and cracking didnt happen within 30 days. The chipping and cracking continued to get worse. I again called customer service because the warranty stated that workmanship and bad parts were covered up to one year. I was told that because it was over my stove that this was to be expected. I thought this was a dumb answer because had I known that an over the stove microwave would have problems from cooking I would have installed it in my living room over the television. I called customer service several times. One of the times I called I talked to a representative who actually acted as if she wanted to help me. She suggested sending an e-mail with pictures and gave me an e-mail address. I did this and got no response. I was getting close to the warranty expiration date. I called again and was told that pictures wouldnt work; I would have to pay to have a serviceman come out and write a statement saying that it was not cosmetic. The cracking and chipping is so bad that I cant clean parts of the door because the cloth or sponges catch on the cracks. The door on the GE microwave did not look as bad after nine years of use as the Whirlpool does after 1 year and 8 days of use. I am not the smartest person in the world but I know the difference between poor quality material and workmanship as opposed to cosmetic problems. Im pretty sure that if my wife put her makeup on and pieces of her face started cracking and falling off she wouldnt want to hear that it is not a real problem its only cosmetic. Bottom line is I am very dissatisfied with the poor customer service and warranty problems I have experienced. I will not buy another Whirlpool product and would strongly suggest to others to buy any brand but Whirlpool.

2 yrs after my landlord installed WHM31017AW1... Whirlpool oven stove microwave. The door cracked then another crack and pieces from door fell on stove. I removed all loose pieces then glued all cracks & loose pieces on door. Landlord thought door was being closed too hard, silly. After all reviews same, not buying replacement door but having different brand installed.

We purchased our appliances including a refrigerator, stove, microwave and a dishwasher from Home Depot and chose Whirlpool because we believed in their quality. We purchased an ice maker for the refrigerator and it did not get delivered so we had to contact the store to get this resolved. Once this was resolved we installed the ice maker and began to use the products. We noticed a leak from the dish washer and checked the connections only to find out the leak was coming from inside the door. We contacted whirlpool to let them know. We were then contacted by whirlpool that they could not find a service center in our area and we needed to find one and they would reimburse us 150.00 for the service center that we find to come look at it and then we need to let whirlpool know what parts were needed and they would send them to us then we could have the service center come back and install the parts.After receiving this information I contacted whirlpool to let them know that this was unacceptable. First of all this is time and money out of my pocket and no service center is going to make two separate service calls for 150.00 dollars. So whirlpool tells me they have done all they can do in which I informed them that they have not done all they can do and they we just dumping this on me to take care of. So after arguing my point, the whirlpool employee decided to call a service center and make an appointment for Jan 09, 2020 which I agreed with and hopefully the problem will be solved. This should have been done from the very beginning instead of wasting my time only to have the whirlpool employees do their job. A customer should not have to deal with this. In the future I will using a different company for my products, not because of the product but because of the service. I have made a copy of this and will be posting my review.

Bought new Whirlpool duet washer 4.0 couple years ago. Started making load noise. Started checking and its the rear bearing and sounds of it will cost more to replace than to buy a new one. Found this page and after reading review after review, I will not spend a dime to fix the junk product from Whirlpool. Going to put in the dumpster and never buy another Whirlpool product. I have never seen so many complaints about a product and many being the same bearing problem. Where is our recall process? Its ok to rip off people over and over with no consequence. And why do large chains keep their product? Guess theyre in on the rip off.

I should have read reviews prior to purchasing the Washer and Dryer. The washer sucks big time. Does not clean clothes. Leaves soap in clothes. The repair man said use 2 tbsps. of soap. Still soap in clothes. I use 1 tablespoon of HE soap. 2 1/2 hours for 1 load because I have to use deep water and extra rinse on first wash. Then I wash again with no soap. I HATE this washer. Whites are now yellow after washing. Cannot do lightweight comforters. I am at the laundry mat more than using my new washing machine. Dryer is ok but does not remove any lint from clothes or towels. I always trusted Whirlpool. Not anymore.

We bought a Gold Series dishwasher on 2/12/2013. It stopped working properly and we had a service call on August 6, 2013. Since then, we have had 3 companies come out 5 different times to try to fix the machine. Nothing on the top rack gets clean. In fact ,they come out dirtier than when they go in. The last service call was on October 7, 2013. I was told by a Whirlpool representative that the repairman would call technical services and that if the problem was not solved, that the machine would be deemed unrepairable and that Whirlpool would replace the machine since it was within the warranty. I was also told that their standard is that if a machine has to have 3 service repairs to be deemed unrepairable. So 7 days after the last repair, the machine was still not washing correctly. Once again everything on the top rack was dirty. The machine has had the motor, the pump, and the hoses replaced. Still doesnt work. So I called again to get the ball rolling on replacing the machine and was told that they would not replace the machine and that I needed to have another repairman come out and sit in front of the machine and call technical service. Apparently, the previous repairman didnt follow their instructions. I called and complained twice, I guess Whirlpool thinks that as consumers we have the ability to change work schedules, school schedules, take vacation time, etc. to wait around for the 6th service call, and wait through the 5-hour window that we are given for the repairman to get there. Well we dont. Obviously I have given Whirlpool plenty of opportunities to fix this problem. They havent been able to do so with 3 different companies. There comes a time when you just stop kicking the dead horse. Now is that time. If they cant figure out whats wrong the first time, and not the second time, and not the third time, why do they think the 6th time is the charm? Because I got so upset with them, they referred me to a customer care manager. She called and left me a message, and I have been calling her now for 2 days with no success on her DIRECT line nonetheless. My phone calls are not returned. I wont even go into how many customer service reps told me a different story every time I called. Whirlpools customer service doesnt care about their consumers. They dont care about our complaints. Now I have a $600 piece of junk. I will never buy another Whirlpool product. I will make sure that every person I know that is looking at appliances knows about what a horrible company Whirlpool is. They just put crap in a shiny package!