First time I have ever felt compelled to write a review but after reading through so many here and having the worst experience Ive ever had with a Customer Service group I really need to. For the reviewer who said they took a day off to be home for a confirmed (via email) service appointment that was a no-show cancellation because LG never actually had a repair person confirmed - the exact same thing happened to me two weeks ago today... I even called that morning 3 hours into my 4 hour window to verify and was told someone was en route only to find out when I called 90 minutes later I was only then told that the appointment was canceled. I later spoke with the repair facility and they told me they had declined the job because they didnt have availability!Seems Im luckier than most that my LG fridge has gone 8 years without incident. 16 days ago my wife opened it in the morning and it was totally dead. No lights, no compressor, just no power. The outlet tested fine but the lack of lights pointed to it being electrical. I called the toll free number for LG on the inside of fridge and the person seemed helpful enough; Said it probably needed a new motherboard, but because it was out of warranty he would need my credit card details and for $361 we could get this fixed. Thats cheaper than a new fridge so I gave him what I needed and they were certainly very expedient in putting the charge on my credit card! I started to look around on the internet to see if any other reports of this issue and if the fridge could in fact be saved and learned that this whole issue likely stemmed from a small, blown 15 amp fuse... A part that LG soldered into the motherboard rather than put in a easily bracket for easy replacement that could be purchased for about 25 cents.After the no-show appointment, LG Customer Service said they would give the job to another repair facility. They put me on hold, came back a few minutes later and told me they had left them a voicemail and they gave me the phone number and told me that I was free to reach out to them too. I phoned, and left a voicemail around midday that Friday and never received a callback. Over the weekend I phoned and left another voicemail to give them my cell # as well as Id be back at work on Monday and that would be the best number to reach me. By midday on Monday I still had not gotten a call. I did call the number through from the email confirmation the previous week and got a speaking person who gave me the true story on the canceled appointment and told me they could see me on Wednesday afternoon. Confirmed it with them and asked them to contact LG and that I would do the same to let them know that their other company doesnt appear to exist and they need to reassign it to the original technician they schedule. I called LG and was on the phone on hold for most of the time for almost an hour. After an hour and 20 minutes I was disconnected and nobody called me back (all this time Im at work and doing LGs work for them!). I called LG back on my way home and the told me all was good to go.Repairman comes on Wednesday (approximately 1 week since no fridge/contacting LG) after I take a half day to be home and the diagnosis is a blown fuse. Great, but despite it being known from the onset that the motherboard needs to be replaced he doesnt have the part, but they do have 2 in their warehouse and will work with the warranty company on the formalities to try and replace by Friday. No appointment gets made, Repair Service says theyre waiting on LG to approve. I call LG and they tell me another Department cant make the appointment as the Repair Services schedule isnt available online. I call the Repair Service and they tell me nonsense, theyre getting scheduling confirmations from them right now. I call LG back, they tell me theyre now waiting on the Claims Department to approve the part, a process that can take up to 3 business days (this despite charging me almost $400 to replace the part over a week ago).Monday this week comes and I have no phone call, and no appointment. I call LG back and again more being put on hold but now the explanation is were waiting on the part to come in. They couldnt answer me when their Claims Dept approved this so we arrived to this step, nor why we couldnt have had the repair facility (a LG contracted provider!) use one of theirs. They have in stock but Im starting to feel this whole thing is shady. They told me refrigerator repairs are given priority status (a joke!) and that my simple repair was being given a priority to be remedied this week.I called LG back 2 days later (Wednesday, 2 weeks of no fridge and first contact with LG) having not heard back from them and was told that the system shows that I was told that I would be contacted by Friday at the latest if the part had not arrived. I lost my patience at that point and told them I was not told the part coming in would take a full week and that I was instead told that my repair would be a priority to be completed this week and how could we be waiting on a part we knew it needed from the onset, that is readily available to purchase online at a fraction of what Im being charged, and that their repair service was in possession of 2 of them. I told them that rather than trying to bilk a few extra dollars of profit on this 5 minute repair job by using the cheapest available board they can assign in their system they really need to make this a customer resolution case as its been 2 weeks and I need to speak with someone who can look at this absurd situation and make an actual decision to get it fixed. They tell me they will try to forward me to a supervisor to see if they can help. After 10+ minutes on hold the person I was speaking with comes back online and tells me the repair appointment has been made for between 8 AM and 12 PM tomorrow. I thought someone in charge realized and was acting in customer-retention mode until they told me it was not the repairman who had seen me a week ago that would be coming but the one who never returned my 2 voicemails. I asked to confirm for certain hes bringing the board and fully prepared for the appointment to make the repair and am told is the case.I take another half day from work, and the repairman shows up early and when I let him in my house I half-jokingly say to him, Please tell me you have the board and he looks at me with no clue and says he didnt bring anything, the work-order he got only said LG Refrigerator - not cooling. Hes almost as angry as I am that he wasnt told the fridge was totally dead of electric and that another technician had already been here and made the diagnosis. I felt bad for him as he came from a good distance away in the teeth of rush hour having been told to make my call a priority but a total waste of his time and mine. At this point I called LG and just lost it with them and essentially told them their Out of Warranty purchase had to be some kind of scam bordering on criminality as there is no way a real business enterprise could be this incompetent! I was told my account was being escalated to their real Resolution people (i.e. the ones tasked with explaining the inexcusable) and it would take 24 to 48 business hours for one of them to contact me and no doubt the buffer is in hopes that Im much calmer.I have a family of 4 thats been living out of a cooler on my kitchen floor the last 16 days and running out every other night for a new 16 LBS bag of ice. I had to invest in a chest freezer for my garage so that we had some kind of food for my kids on-hand. Ive burned 2 full days off from work and have easily spent more than 3 hours on the phone during business hours on hold with LG. And my fridge is still not fixed, and no appointment in sight for someone to come here and essentially unplug 5 little plugs and then plug the 5 little plugs into the new board. And they charged me almost $400 for this level of service when I could have gotten a new board for $120 and done this myself.I think LG right now on the service front is trying to milk the last nickel of profit on these out of warranty purchases on the assumption it will be the last nickel they see from these customers. Perhaps a self-fulfilling prophecy experiences like this will make a reality. Maybe the US market isnt working out for LG Appliance as it doesnt seem like their heart is in it for the long-haul.

The features and other pieces of this dryer are impressive. However, something as simple as a poorly fitting lint screen has made the machine a nightmare. Although I replaced the lint screen at least twice with the LG specified type, and tried any number of machinations, approx. 75% of the loads end up with a piece of laundry catching the right side (facing the machine) of the lint screen and the entire load (or a large part of it) getting tangled in a knot. The longer the dryer runs, the worse the tangle, and the more damage is done to clothing. So the choices are to watch the load run the entire time or resign yourself to tangles and throwing damaged clothes away. Product Services at the company has not responded to my complaints, hence this review.

My 2.5 year old LG refrigerator Model LFX 25978ST/00 stopped working--first ice machine failed, then freezer and then finally entire fridge--lost all my food. Called an appliance repair and they tried replacing a $150 motherboard they tested and determined had failed. That did not fix the problem. Conclusion was the compressor was also failed. LG guarantees its compressor for 10 years, BUT, only deals with certain repair centers, so I was already out $200 and needed to call one of only two LG-affiliated centers in my area. One quoted me 2300 for labor and said the repairs rarely last and I should just buy a new fridge. Another quoted me 300 for labor, but demanded an advance before scheduling the repair and said that ordering the part and scheduling could take up to 2-3 weeks. What is obvious, having read MANY similar accounts, is there needs to be a class action lawsuit against LG. Furthermore, there needs to be much more attention to quality control, parts have to be made to last longer and all of us are going to have to pay more for our appliances and/or those profiting at the upper echelons of these companies are going to have to share the spoils with their workers to fabricate better products. My GE fridge bought in 1980, lasted 30 years. Should have had it repaired and paid the price for higher electricity vs tossing three refrigerators in a landfill that are energy efficient but, doing nothing other than cluttering the earth.

Washing Machine Model WT1101CW - There are several issues, the top being that the washer does a poor job of cleaning clothes. Ive had to soak white shirts in bleach to get out normal dirt. Ive had to wash clothes twice and three times to get them to even smell clean. I had a 20 year old Maytag prior to the LG and Im ready to get rid of this one after only having it 3 months. A second issue is that it leaves a full tray of water in the dispenser after the cycle is completed. I have to dump out the water every time. I called for service and they will not come out for that issue - stating that they only respond to technical issues and thats not technical. What??? Ive followed all of their instructions - and even called them 2 weeks after having the machine. No response from LG.

I just purchased a new LG washing machine WF-T1262TP. The spin cycle is inoperative in that the tub wont spin. I have redistributed the laundry but it does not help.

Glass cooktop is very difficult to clean and keep clean. In order to clean, it is necessary to use a special Glass stovetop cleaner after each use. Dont like the dials on the front of the stove. Easy to bump into and accidentally turn the burners on. This model is a Slide in and when the oven is turned on it emits a very high pitched sound thru the exhaust on the back of the stove.

When we bought our home 3 years ago, we purchase a new LG refrigerator. What a mistake, the freezer doesnt work properly; it will only freeze when it wants. All of the inside storage bins are broken and ice maker will not make ice. I dont plan to ever buy a LG product again.

Bought a brand new LG refrigerator. Loaded it up with food. The next day freezer food was soft and food in the fridge was all rotten. Tried to save the freezer food and turned the freezer to maximum cooling. The next day all the food was rotten and the whole house smelled like garbage. Best Buy switched the refrigerator but said to call LG to reimburse for the cost of food. LG was very unapologetic. Service is very poor. I called three times and was put on long holds to wait to talk to the supervisors. The customer care refused to pay for the cost of food. I had easily $400 worth of food in there. LG hung up the phone on me twice. I am regretting buying this refrigerator.

Purchased the LG Direct drive dishwasher. Stainless steel with all the bells and whistles. 1 year after purchase, I received an error code on the machine, stating its retaining water/moisture. Called LG Customer service provider. They walked me through the steps to fix this issue. Two weeks after this issue the machine made some very loud noises, along with showing another code. This time it was the motor that had gone out on it. I was told I needed to send receipt, as I refused to pay for service. Keep in mind it had water issues already. So I sent the receipt, and they fought me, along with denying my claim. It didnt stop there. I finally got someone out here from LG to fix for free, after a lot of time on the phone, and no use of dishwasher for 2 weeks. The repair man came out. He was very rude. Along with tipping dishwasher and spilling water all over new floor.Well my problems did not stop there. Its only been 2 weeks since fixed, and its showing the error code for water /moisture again. Little did we know the first error code was leaking water under my new floor. Ive called LG Customer service again and got the run around. The service rep also told me this is a known fact about the machine, and there have been issues with it. Its been 3 days and no one has reached out. But heres the worst part of all this. My floor has now been tore up, and restoration has come out due to the known issues, and all the water that has leaked out under my floor. My homeowners now has to get rid of water and replace the whole floor. My machine still sits in kitchen broke and not usable. PLEASE DO NOT PURCHASE THIS UNIT.

My LG washer wt5001cw has got worse after two recall services. And LG cannot fix the problem and refused to recover it to the original state.

My LG dishwasher has a stainless steel finish that cleans and shines quite nicely. Soap dispenser holds tablet or liquid and dissolves no problems. All dishes are clean and spot free with the dry mode. Plenty of room for all dishes and pots and pans. Silverware goes on top. Operation is very quiet. No complaints, and would definitely buy again.

Life is not good with this LG refrigerator model LFX31925ST/00. We never have any ice. The icemaker had been replaced 3 times in 2 years. Even it works, it is not enough ice for a single person let alone a family. We are lucky enough that we purchased the extended warranty, but that doesnt help the fact that we are inconvenienced all the time with doing without ice for days on end calling repair, staying on hold, waiting for parts from FedEx, then waiting for repair men. Contacted LG... who does not care to say the least. I was told to deal with the puerile I bought warranty from because their year was up.

I bought a LG Washer and Dryer from Home Depot, paid 4600.00. Had to have the dryer drum replaced. The rollers, they fell around the dryer. The washer has leaked so many times and ruined my floor and clothes. Door hinges are junk now. Not happy.

LG steam washer model# wm3470hva product # 204kwlr8c016 - I have nothing but problems with this washer causing small holes in shirts & varying materials. I even wash in a garment bag to no avail. I have lost several hundred $$$s to buy new clothing. I just out a Chicago Cubs tee, washed in cold water in a mesh bag & came out full of tiny holes. There is no way you should have to pay an exorbitant price for a product that does not work & costs a fortune in clothes replacement.

June 7, 2017 I bought an LG washer from Lowes. November 4, 2017 the bottom of the washer came apart. I called for a service tech to come out to service this washer. November 9, 2017 service tech came out and repaired the washer. I did one load of laundry and even that one didnt finish. The bottom part came apart again. November 16, 2017 the service tech ordered a new part. For the last week Ive been calling LG every day to check on the status of this part. Theres no such thing as customer service. I have been told so many stories. All I know is that I have a six month old washer that does not work. And I get to go to laundromat and do laundry. For one month this washer has not worked.

This machine works great. The controls are versatile enabling the proper heating method for a wide variety of foods yet are simple and easy to use. Its stainless steel which looks great and is large enough to accept a medium size pizza and still compact enough for our countertop. It has a built-in toaster which is a plus that also saves counter space. Im very happy with this microwave.

I love my LG Inverter Linear refrigerator that I bought last year. But yesterday, I went to fill a glass with the water dispenser, and it wouldnt SHUT OFF! I had water everywhere. I had to lock the system and now the dispensing light wont turn off. Im disappointed that this has happened when the refrigerator isnt even a year old. Im hoping this isnt going to be a problemed appliance.

LG Front Load Washing Machine bought in 2013 - This washer gets a horrendous build up of thick black mold in the rubber seal and makes the inside of the washer smell like mold and mildew. The seal has a rim with a deep ridge that makes it impossible to clean properly. My laundry does not even smell clean after I wash it. When you call LG, they offer no assistance and state you will have to pay to have the washer repaired due to it is out of warranty. They take no blame in the matter at all and tell you its from improper cleaning. Please, this washer is a WASH OUT! Dont buy LG washers unless you want to get stuck with the bill, the dirty machine and the dirty laundry! Never again will I purchase a LG appliance!

Our current problem is that the freezer stopped cooling and now the refrigerator isn’t able to keep a normal temperature. Of course, this happened shortly after we took an expensive Covid-style trip to the grocery store, so we are slowly losing hundreds of dollars in food. We suspect it’s the compressor. We’ve struggled with this fridge since we bought it. For the first year, we had issues with it making unusually loud noises. After hours and hours of service visits and calls, they replaced the compressor. Now it seems like the “new” compressor is failing after about 18 months. The size and physical design of the fridge is great, but not worth the headaches.

I just bought this and I love it, I would recommend it to anybody, LG is a great brand and again, I would recommend it to anybody who is in the market for a new dishwasher, get an LG dishwasher, nothing else to add

The range looked very nice when I first bought it, but the plastic inside the knob broke after a couple of months. There is no easy way to replace the plastic. I just redid my whole kitchen and its embarrassing that now, I have to use a pair of pliers to turn the burners on and off. On top of it, the cover on the oven door is falling apart. Im extremely disappointed. I expected a better quality from LG.

The fuse blew in my fridge. Unfortunately, it is soldered to the motherboard. I called LG and they refused to give me a part number to replace the motherboard. They said only a qualified tech could order the part, which means BIG $$$ for the part and BIG $$$ for service and repair. All this for one inexpensive little fuse!!! I will NEVER buy LG again!!! Nothing!!! There are LG motherboards on eBay but I am unable to purchase one because they refused to give me the part number!

LG has always had a good reputation and everyone I know who has an LG product loves it (including me). Now, after 2 years, the compressor died. Even after a thorough cleaning and professional servicing, the freezer wont even freeze and, according to the repairman, the pressure will never build up high enough to do so. What does this mean to me? Almost $1000 to replace the compressor. One thing to note: the replacement part is an updated part number meaning the original one had issues. With COVID-19 cutting customer service hours, I can understand LG not answering their phone. But that doesnt help with me having to go out on my own to get a repairman and shell out so much money. So LG, what do you say about this?

My husbands a mailman and he uses a lot of ice. We wanted a second ice maker and we wanted it in the bottom. LG was one of the only brands that carried that, so we purchased from them. We have the refrigerator for almost a year now and its been fine. But we had to have it serviced because the second ice maker was leaking water, the tubing hadnt been pushed in far enough. And when we told them about the issue, they did not handle the matter well because when the servicemen were supposed to be there, apparently, someone didnt get our entire address. So when they said they were gonna be there, they never showed up. When I called back, they had to put it a week and a half back further, even though it wasnt our fault that they didnt get the address. They said they called but nobody ever called us. It was an absolute fiasco and one of the worst service experiences Ive ever had. In the end, they sent a different guy to do the repair and when he came, it took him 15 minutes to assess the problem and fix it and we were back in business. Other than that, we have more than one appliance with LG and were very pleased with it.

We noticed, when using the washer, that several items of clothing came out with small holes in them. At first I thought it might be due to the clothing. But it has gotten worse. Now items like new jeans, t-shirts and pants are experiencing holes. So I felt all around the drum and didnt see any sharp items that would snag the clothes. But then I looked at the drum design. The drum is supported by three brackets. Each of these brackets have small drain holes about 1/8 high and 3/4 long on each side. Two of these brackets are located not near the dimpled holes in the drum. But the third bracket is located about 1/4 from the dimples. In looking at the cutouts in the brackets, I noted that they had sharp edges. I wet a heavy cloth and pushed it in between the dimples and the slot, simulating centrifugal force of a rotating drum. At times the cloth was snagged by the bracket. Therefore, I believe that there is a design deficiency. I checked the newer models at Sears and the slot on the brackets have been relocated away from the drum dimples. Please advise how do I get LG to correct this situation and compensate for lost clothes.

Friday I lost my refrigerator, call up consumer and was told to unplug the ref and was to wait two min but still did not work!!! So the called for a service call and when they told me I had to wait to Oct 1 for appointment I lost it. I have to see what Home Depot is going to say where I bought the extend warranty from. I write more later. Hope to get good news.

I do not normally write bad reviews, however; with the amount of money I spent on my LG Probake series range/oven, I am very disappointed. Model # LRE4213ST. As others have written, you barely bump or lean up against the knobs on the front and they turn on. Even the dog can turn them on. We have truly returned home to find the burner red hot, luckily, we keep it cleared off, but we just bought a home and remodeled and I really don’t want the house to burn down. I have had to go through 2 sets of childproof knob protectors to help prevent this.

Our 25-year-old Kitchen Aid dishwasher died and sadly our landlord replaced it with an LG dishwasher. Whether it works to our satisfaction has yet to be seen; the design is my big complaint. We are bending over literally almost to the floor to load the dishes. I own some giant pots, but none big enough to justify the enormous gap between the top and bottom shelves. Its ridiculous. I actually stubbed my toe and injured myself on the open door, which practically rests on the ground! The prongs are lined too far apart to economically place small dishes and plates and all in a row, so attempting to find a sensible way to group like dishes and glasses is pointless. Fortunately, we hadnt thrown away the utensil tray from the Kitchen Aid; I dont understand the covers on the junky LG tray, some of which stay open and some dont. Its just a cheaply and poorly designed, impractical product.

Our clothes have a mildew odor after washing. It is very noticeable on towels when they get wet. I have tried the Tide washer cleaning product, bleach, Affresh & WhirlOut. I am totally frustrated. This is supposed to be a top-of-the-line washer.

It has been 3 weeks since my front load washer decided to start leaking out of the filter. Called LG and they said they would contact quality appliance in woodland. Too make a long story short, quality appliance never showed up or called. No way to leave a message. Called LG at least 8 times for them to tell me to keep calling the repair guys. Finally called them back to speak with a supervisor. On top of that called Home Depot where it was purchased because I was at my wits end. Stay away from LG their call center representatives are like robots. All they continue to say is Im sorry even when they dont mean it. Hopefully tomorrow it gets fixed.

BUYER BEWARE. LG is the worst appliance brand to ever purchase. Please avoid getting anything from them, as I have had the worst experience with their customer service and major appliance I purchased from them. I purchased my refrigerator from hhgregg (which is now out of business, my luck) about 4 years ago. Maybe within a month of this huge investment, we started to have issues with the ice machine. We have had service call numerous times over the ice machine, which is quite shocking all for a simple standard feature on a refrigerator. Thank God we were still under warranty for the ice maker replacements, and even still after the repairs, we continued to have issues with the ice machine. After hhgregg went out of business, so did our warranty servicing. Then, about a month ago, the compressor went out. Thinking that LG would stand by their products and offer servicing, that was not the case. From reading past postings, they are completely aware of the problems with the compressor failing on this model. They had a technician come out who confirmed that the compressor went out and to fix would be $$$$ (costly), and offer a 90-day warranty. The technician recommended that it wasn’t worth it and to go with a completely different brand! I was in complete shock! However, I truly appreciated his honesty, since it confirms that LG dont stand behind their products. Such a huge waste of money and disappointment. So, unless you have money to throw away, stay away from LG refrigerators. MODEL: LFX31925ST.

Bought my LG counter depth refrigerator just over two years ago. I loved this refrigerator! I loved the style, the many features and it worked well until a week ago. It was only after I was researching the possible causes of the failure did I learn of the problems with the compressors. To say I was disappointed is an understatement. To learn that LG does not honour the warranty on refrigerators outside USA/Canada made me angry since they wouldn’t even sell me the replacement compressor. What a shame! LG can do better and should do better. It sells its products worldwide. Customers all over the world love and buy LG products and are having problems with their refrigerator compressors. What a shame!

LG Dishwasher Model LDF6810ST - The dryer and the main board burned up in less than 7 years. You pay that much for a dishwasher it ought to last longer. Their products are junk.

I have had 4 LG microwave ovens and always had the same problem with transformer overheating and smoke coming from unit which sets off the fire alarm. I think a recall should be done as I find this is a main fault which should have emergency recall before a fire is caused to homes.

Every time I called, I got a different explanation of what I had to do to get a resolution. I basically got lied to every time I called. I got from 2 days to 15 days. Then I got, “Oh, you must submit this and that.” Every one of them that I could understand said, “Oh, sorry for your problem. Ill note that and that is all I can do.” As well as, “System is down today, sorry.” I requested a senior advisor or someone and never got anything but, “All I can do is note that, so sorry. Anything else I can do?The cost from the spoiled food I have had to throw out over the years is astronomical. The fact that I havent gotten seriously sick from the food is miraculous. Every time I had a little food that didnt taste right, I threw it out. There were so many times my ranch salad dressing tasted so sour, but I ate some and served it. But then I replaced it. I and my guests are lucky we werent poisoned, though I have had some minor stomach bouts. And now think I know why.I have suffered with a horrible refrigerator from LG for almost 5 years. I purchased an extended warranty (worthless) from Assurant. It has malfunctioned since day 1. I made a few calls early on and gave up...Due to personal circumstances recently (divorce and unemployment), I needed to have my refrigerator working for my future sustenance. So before the warranty ran out, I started on this ridiculous journey of trying to get it fixed. It has turned into a nightmare. And from what I can gather, guess I am lucky my house didnt burn down from some defect LG knew about, as well as not to be dead from food poisoning.

Purchased from Home Depot on 8/6/2016. Have had problem of ice forming in freezer from the beginning. Have purchase 5 year extended warranty. To date, have had following work orders from Home Depot: ** 4/18/18, ** 9/27/18, ** 3/19/19, ** 4/22/19, ** 5/19/19 and they cannot fix problem. LG Work orders ** 6/3/19 and ** 6/24/19. Same problem still exists. Home Depot is supposed to replace unit if they cannot fix it after three attempts to correct problem, but now seem to be getting the run-around from them. Can LG help me on this matter?

We purchased an LG microwave in December 2012. We have had nothing but problems with said appliance. If you put negative comments on their website, they cut you off. We currently have no microwave because it stopped working again and the earliest someone can come is September 16, 2013. You can be assured that we will never purchase an LG appliance again.

Do not buy LG all in one washer and dryer. It doesnt dry at all, clothes get hotter and wetter, I followed all instructions. It also says takes 6 hours and 10 mins to dry a small load, which it didnt. LG tech came turned it on and off didnt try the dryer cycle. I found out LG only turn on and off any of their products, without looking at the problem. Therefore if it turns and off they say no problems. Never buy LG products.

I bought this washer (LG WT4870C) 11-2013 on ratings in Consumer Reports magazine. It has not lived up to the reviews given. The load is constantly off balance and the machine will continue to add water and move clothes around until I stop it. You cannot leave this washer running without constantly checking it. Clothes do not clean even after sloshing in the water for an hour. I have the original receipt, and would love to replace it. I am in the market for a new dryer, my Kenmore Elite stopped suddenly after 5 short years with numerous repair calls. My first washer and dryer, basic Maytag brand lasted 20 years. Any recommendations on a good dryer?

I have had a horrible experience with LG and will never buy another LG product. About 8 months ago I bought as beautiful electric range with the purple/blue oven that self cleans at a low temperature. The stove is still working great but I noticed that the enamel in the oven is just flaking off and where the racks are the enamel failed and popped off.I called LG since the oven is still under warranty and was told that this defect is cosmetic and that I would have to pay for parts and labor to have it repaired. Enamel serves a function in an oven, it protects the metal from oxidizing and protects the oven from heat and food that would be absorbed without enamel. I explained to the agent that this is a functional defect and not cosmetic and got nowhere with LG. They just dont care about their customers at all. I am a manager for a call center and could not believe the response I received on this issue and the attitude of the agent. I was fuming after this experience and wrote an e-mail to corporate explaining what happened and explained that if I do not receive a reply within a reasonable amount of time I will escalate or take action in another manner.I never did get a response so I spoke with the manager of Home Depot and showed them pictures and explained the bad experience that I had. This the manager picked up the phone and called LG and Explained the issue and added that the popping porcelain is also a health issue and being a convection oven is getting blown around. She got the same crap from them that I did. Other employees came over to see what was going on as this manager was fuming and stating that they have never ever seen a situation like this before.The manager then said that we will take care of you and get you a new stove and again stated that this was ridiculous. The manager was still angry over the situation and told me that she is making some calls to pull other managers together Monday for a conference call to LG Dealer support and said that she is going the climb the corporate ladder on this one.I see a ton of lawsuits against LG and a huge number of complaints, it seems that they do not care or respond to their customers and end up in a lawsuit. I was contemplating on a lawsuit but came up with a better idea. I am going to work closely with Home Depot management and get data on whatever they need and work to have Depot drop all LG product lines. I think I have Home Depots attention on this and just have to follow the process. I have always had positive experiences with Home Depot and I dont want to see any more of their customers go through this experience and lack of accountability on LGs part. If everything is successful and LG products are pulled from Home Depot this will be a huge revenue loss for LG which is well deserved. This will hold them accountable for their actions and is far easier than a lawsuit and there is a ton of data on poor customer service and product support.

Bought new bottom freezer french door refrigerator in February 2011, now in December 2011 fridge wont fully cool and water is leaking at the back left and from the bottom of the fridge. Called service at LG and they gave me a company who will fix. Four days later they called and said they do not service the area. Then LG gave me another company very far away and they didnt answer as they were on vacation. Finally after about 8 days, LG sent out someone who worked directly for them and he only fixed the filter and said everything else was fine.The temperature (noted by two new thermometers I have bought) inside was 42, despite the thermostat being set at 34! This man said it was the food that was supposed to be 34 not the air temperature! He said we needed to get a special thermometer to test the food temperature. That was crazy. The food was slowly going bad again. I have moved food in and out of he fridge because I have been told it needs to be empty for fixing and then told I could put food back in after it was fixed (it wasnt).This has happened three times. It is now three weeks later and while the water is no longer leaking, the fridge part is still not cooling properly. Their repair man says it is fixed. Very interesting that the warranty is going to be up in a few weeks. LG says someone will come out in three days. Why is it that they have no contract with fixer companies in my urban area (DC)? That is because the companies say LG pays very little to these companies and they dont want to work for them doing free warranty work.This is unacceptable.I have lost 100s of dollars of food over Christmas and New Year. I want all of us to file a class action lawsuit. I am truly fed up.

We join the ranks of U.S. consumers writing to bring awareness of the fact that LG is not supporting their warranty for refrigerators that have cooling failure. After working with the company directly for 35 days, they still have not come through. There’s no hope in sight. The refrigerator is 4 yrs. old, costing $3,500. Model number LMXS30776S, 29.7 cu. Ft. French Door-In-Door Stainless Steel w/ Custom Chill Drawer. It was 9 days for them to find a company for servicing. LG scheduled, cancelled 3 appointments. We waited 23 days more, no one showed up today. The service company, A&E and LG blame each other, we are in the middle. Failure to show up for servicing is a common problem amongst consumers. If you read any “canned” response after this complaint, for us to call LG directly, been there. We write because of their epic fails. We are at a financial loss in time, our initial investment and food. I have never seen a company behave so badly. I don’t understand why companies continue to sell LG. We hope someone with authority will hold LG accountable, put a stop to them selling unsupported, defective product in the U. S.

I purchased an LG Washer and Dryer a year ago. After reading all the complaints, I think I am lucky. I just hope I dont experience the problems others have. My problem is cosmetic. l love the washer but the lip on the washer is disintegrating. I contacted LG with pictures and was told that the product was not defective. They blamed it on customer abuse.

Very pleased with refrigerator repair process. It went very smoothly and our freezer is working fine now. I do think that when you pay 2K to 4K for a fridge, it should last longer than 2 yrs. The issue I have is trying to get customer service to compensate us for food loss (which they informed us we were entitled to). I have talked numerous times to customer service and still NO CALLBACK WHEN PROMISED! PLEASE DON’T MAKE PROMISES YOU KNOW YOU’RE NOT GOING TO KEEP!!

BAD WASHER. I had a Frigidaire washer that lasted 15 years without a problem. Then, I purchased the LG top load washing machine. It constantly goes UE (uneven). I have to monitor it, or it refills and waste gallons of water trying to fix the UE . It loses its mind and sets more time, usually 11 minutes, and then it would refill with water again and again. Clothes never spun out completely. I can say this is the worse machine I have ever owned. It goes out of balance so many times during the wash cycle that it takes hours to wash a load. It keeps filling with water trying to rebalance itself, and I ultimately end up stopping it with the clothes still wet because it will not spin them out. LG told me I have to have repair people out 3 times for same issue before they consider replacing it. Still waiting for an “out of stock part”… three weeks. This is unacceptable! I have already told people that I will never buy an LG product.

This washer and dryer is a real piece of junk, which I paid $2,400 for. I have a real mold problem. The washer has now developed a main bearing problem. The tub and motor have a 7 year warranty, but the bearing that holds it all together is only covered for only1 year. They will not fix it, and they are asking for $500, to replace the bearing. I was told it would be covered by the warranty, until the repairman came to my home, then informed me it is not covered. LG will not respond to my problem. We need a class action suit. As there is more than 270 pages of complaints on this site alone.

We purchased an lxsc22396s refrigerator and it stopped working within 90 days. We purchased this refrigerator on 05/24/18 (paid over $2000 for it) and on 07/23/18, it stopped dispensing water, the ice melted, it stopped cooling, and cost us over $250 of spoiled groceries. We contacted LG and they sent out a technician who perform a reset and stated that it will start working in about a week. We contacted LG again to request a loner fridge until ours starts working again. Jovy from LG told us that they cant do anything about it and we just have to wait until they fix it. Very poor customer service from LG. We also submitted a request for a refund for $250 of spoiled food. They told us that all managers were busy and would call us back later in the day. They never called us back. We havent had this refrigerator 90 days and its already giving us problems and costing us money.

Bought my LG refrigerator 5 years ago to the day and the freezer and fridge wont cool - at room temperature. Called customer service and they said someone could come out on the 18th which doesnt work because I have a fridge full of food. They said that they could provide me with a list of authorized LG repairmen and I could use them for warranty work. They confirmed that my fridge was under warranty when I provided the serial number. I was emailed a list and when I called the first company on the list they told me that need an email from LG authorizing the work. I called LG back and was told I had to provide the part numbers to generate the email - obviously I cant answer this question. I convinced them this was impossible and they said they couldnt help because I had no proof of purchase. I told them the previous person had said it was covered and they told me there was no record of my previous call (even though both times I called through the App and provided the serial number and model number). Not sure where to go next.

My Kenmore refrigerator was made by LG. Have only had for four years, today would not cool. When I called Sears they told me they could come to look at it in 13 days... No one else will even look at it as they say they cannot get parts.

I bought an LG refrigerator two years ago on the advise of the salesperson. First mistake. I was told they had good service. Two years later the compressor went bad, no support from LG, the repairman said he could order the compressor but they were backed ordered and could take up to a month to get one in. His hourly rate over a $100 an hour. He told me he has replace over ten compressors in the last year. Cheaper to buy a new refrigerator. Would I buy another LG. No way.

LG Dishwashers are Horrible... It takes over two hours to do a load of dishes. Plus the controls do not light up correctly and you cant see which setting to set unless you get a flashlight. Plus half the time the dispenser for the soap does not open half the time. Paid way too much for this product to have so many problems... very disappointed.

The new LG replacement water filter cartridges wont fit in this 2019 LG fridge because the cartridges are off in the area where you screw it into the fridge. Like a defective bolt that wont seat into the nut properly, the replacement LG filters wont turn and create a seal anymore leaving you with no water or ice cubes and a watery mess to clean up.

Ive been a fan of LG products for quite some time. Never had any problems with the electronics and appliances Ive bought from them until now. A few days ago, it stopped making ice and the freezer got warm, but the fridge still worked. I called the helpline and the smart diagnosis feature didnt work. I tried all of their troubleshooting tips but nothing worked. I didnt bother getting an extended warranty because of the trust and goodwill LG had earned with me over the years. Now I have to pay 80 dollars just to have a tech look at it, and even if the parts are covered I could be looking at hundreds more for labor. I waited my whole life to get a water/ice dispensing fridge (45 years) but could never afford one. When my old fridge died in 2016, it was at the same time my stepdad gave us 2000 grand as a gift. We used that money to buy this fridge during a Black Friday sale at Lowes. Not even 3 years later its dead and who knows how much it will cost to fix. Ive never been this disappointed since my Xbox 360 died but Microsoft made it right by sending a new console free of charge. I wonder if LG will be willing to do anything to rectify the situation. If not, I will never buy anything from them ever again, and will never stop being critical of their products and services.

We have a LG French Door Model LFCS30726S, 2 1/2 years old. Stopped cooling. Called our usual service technician. They came out. Said the compressor was not working. Since the compressor is on a 10 year warranty called LG. The first person I talked to was so very helpful. He managed to set an appointment for 2 days, between 12-5. On that day we were at home entire day waiting. At 4:45 pm I call LG again. The man checks on status. Says the service technician was at his 2nd to last call for the day and would still be there. NO SHOW. Comfort Care Appliance did not call. Just did not come. I call LG again the next morning. They said that the call was rejected and I would have to wait 3-5 business days for another service company to accept the warranty call. My call was then escalated to another level, now the next person at this escalated level was NOT helpful. I got angry at this point. And was hung up on.I called back and was then told that Comfort Care had rejected my service call at 11pm the previous evening, that was 6 hours after they were suppose to be there, and there was nothing I could do but wait for 3-5 days for another warranty company to take my call. We paid over $2,000 for this refrigerator and it was only good for 2 1.2 years???? I must say that the service people who first answer the phones did all they could to take care of me, the person I was escalated to was NOT. I could live without a washer, dryer, stove, microwave, dishwasher, but when your refrigerator goes, you are reduced to coolers and neighbors generosity. It starts to get old after more than a couple of days.

4 year old LG stove is garbage. Display board went out. Part is now obsolete and unavailable. Short life span, horrible customer service, replacement parts impossible to get. Even local repairmen and parts distributors had negative feedback on LG. We had to buy a new stove, and it is NOT an LG.

Regarding Service Request ** is closed. (Reason: Discontinued Part). Local LG service provider offered 35% Depreciation amount for my refrigerator worth 31000, purchase date 8/8/2015. But I want my refrigerator part to be changed because Depreciation amount is nothing for me and its not fair. I hope LG company will not let me down. Using LG product from last 3-4 years. Very Poor service else product are very Expensive. Nishant **

On Feb. 6, 2017 our 11 month-old LG refrigerator stopped cooling. Since that time the compressor has been replaced and the main motherboard. Nearly 2 months later the freezer is inoperable as well as the ice maker. The refrigerator is semi-warm. I have asked for an exchange, and the service companies believe we have a lemon. LG refuses to exchange it. Their parts-shipping times, responses, and their techs on the phone are awful to deal with. We bought LG, expecting to trust and enjoy it. It is horrible! NEVER, NEVER, NEVER buy LG.

I purchased my LG French door refrigerator in 2015 and it stopped cooling in July of 2019. After speaking with LG customer service and executive services department, they verified the refrigerator was still under warranty and will send a repair tech to take a look. We are now in late May 2020, over 15 tech visits, 7 repairs and many hours speaking with LG, still not working. I have submitted all necessary documentation for either reimbursement of some kind or a replacement and there doesn’t seem to be an end in sight. With the current economic situation affecting our household, I would think LG would have at least given me an answer by now. It’s been a nightmare situation.

Since the very first time I used this machine I have been so unhappy. I use the he products as specified in the user manual. My clothes come out of the wash dirty smell like mold. I sometimes have to wash some of the clothes by hand just to try to get my clothes clean. When I do wash my clothes by hand I see dirty residue comes from the clothes that I used took out of my high efficiency, expensive brand new washer. All my towels smell moldy. It makes me mad that I gave up an old top load washer machine to try to save some money and to keep up with the times. Now Im paying the price. I had a technician come to my house and he states that there was nothing wrong with the machine. Obviously there is if Im washing my clothes by hand!!! I have read that there are mold issues with this machine. Now my question is, is this mold a danger to my family? Is it going to ruin my expensive washer machine? What is LG going to do for their customers? Im not saving money since I have to wash my clothes several times. I have to buy products to wash the machine itself. I had to go and buy brand new towels because I do not want my family drying themselves with moldy smelling towels, but even that is not working because the new towels are already starting to smell like mold. I am SO disappointed and SO mad that I used my hard earned money on this piece of crap washer machine!!!!!

I purchased a brand new LG refrigerator in 2016 from Home Depot. The compressor had to be replaced within a year, still didnt cool correctly. The evaporator coils were then replaced. Still doesnt cool. Now being told I need ANOTHER compressor and it is 3 years old. Also, black mold has developed in the gaskets of both freezer and refrigerator doors. Each time a service is needed, it takes 1-3 weeks without a refrigerator in Atlanta. READ THE OTHER REVIEWS- LG is selling an inferior product to consumers and something needs to be done.

We purchased our dishwasher 27 months ago. No extended warranty because LG was a good name. Sure enough it broke down and lg wont sell parts to consumers that can fix it themselves.

LG washer dryer. Wow what a piece of crap!!! I clean the lint tray every time I dry and there was a huge noise and discovered the lint tray in the dryer all twisted and broken. What the h... what a piece of crap!!! And my energy bills have gone up!!! Dont buy this crap!!

I bought the washer and dryer three years ago. Six months after the purchase the hot water stopped going into the washer so I just washed with cold. I had two techs check out this machine. One couldnt figure out what was wrong and the second told me I need a whole control panel. That was to the tune of $400.00 plus service call. Now you are wondering why I didnt get this cared for during the first six months. Well I had brain surgery and even had to learn to walk again so that washer was not my priority at that time. Guess Ill continue with cold water. Never again!!!

I have owned a appliances for 38 years and I wished I had NEVER purchased LG! I had my doubts when I did purchase ALL LG appliances and I should have listen to my instincts! These are not low end LG products. The ice maker on the Refrigerator freezes up and quits making ice and I was only 1 month out of my full year warranty. They did not offer to fix it and I sure didnt allow them to come out to service our refrigerator because I didnt want to give them another dime. Well, now my top end washer is not spinning all the water out of the clothes and guess what... I am 5 months out of my full warranty. I called and they did the smart diagnoses and recommend they send out a repair person because they are not sure why it is happening. Do you think they would consider a service call for free??? Nope... This is the first time in 50+ years I have ever written a review. DONT BUY LG PRODUCTS!!

I am on my 2nd washer and still getting the UE error for an unbalanced load. LG will do nothing even though the washer is only 4 months old. I contacted the BBB, So Ill see where I get.

Bought new LG dishwasher at Sears, not knowing there was a service bulletin on this particular machine concerning a door design flaw that caused a leak. When ours started leaking shortly after the warranty expired, LG wouldnt do anything. Customer service was rude, confrontational, and borderline belligerent. We were unable to get the dishwasher to quit leaking without spending more on it than it was worth, so we yanked it and replaced it with a Whirlpool. It works great. We will NEVER buy any LG product ever again.

I purchased an LG washer and dryer from Home Depot about 18 months ago. I got their top model at the time top loading. After about 15 months I noticed the paint around bleach dispenser beginning to bubble up and so I removed the blue tray only to find machine has been rusting. I thought perhaps its because when pouring bleach we sometimes get it between the plastic and machine. Then when looking under, I noticed the entire machine has massive rust buildup to where its flaking and falling on the plastic edges of the drum.After contacting LG about this issue they pretty much said Im out of warranty and oh well. At the rate of the rust Im guessing another 2 years and metal clips / screws will pretty much break during a spin cycle and nothing I can do about it except share this troubling issue to save someone else thousands of dollars on LGs poorly protected product against moisture. That 10 year warranty sticker is such a gimmick since these wont make it past 5 years with the crazy rust buildup. I did some research online and found that many other users have gone through the same frustration. I hope all the negative reviews will get LG to better insulate metal surfaces in their machines. Even my car comes with 10 year 100,000 mile warranty against rust yet washer has no rust warranty?

I bought a very expensive double LG oven. I noticed a few months ago that the enamel was coming off inside the oven. I went and talked to the retailer who sold it to me and they told me I had to contact LG which I did. I sent pictures and never heard back from them. So I contacted them again and was told I had to pay someone to come look at the defective oven. Enamel peeling off the inside of an oven should never happen. This is defective not a problem with a part. I will also say that in the last 4 years I have purchased from LG a double oven, Very expensive refrigerator, microwave oven. Front loading washer & dryer and 2 Smart TVs. Their customer service is so unprofessional and never tried to help me. They have definitely lost this LG customer! I own a business and have been in business for 19 years I would never treat a good customer like I have been treated. Goodbye LG.

I purchased my new LG French 3 door refrigerator March 2016. The product worked fine for 3 years (almost to the day) until the compressor failed. LG sent a repairman from a appliance repair company affiliated with LG, and replaced the compressor (LG paid for the replacement, I paid to replace all the spoiled groceries). This compressor lasted only 6 months! Again LG sent a repairman and replaced the compressor. (LG paid for the replacement, I paid to replace all the spoiled groceries). The 3rd compressor has now lasted only 1 month!!!!! LG has just scheduled another repairman to come this Monday. This will be the 4th compressor in 3.5 years of the life of this refrigerator. LG has a responsibility at this point to replace this appliance. This is a refrigerator that cost several thousands of dollars and LG markets how long their appliances last but based on their online reviews and lawsuits, over compressors, this is not the case. New compressors are clearly a short-lived band-aid to what is clearly a bigger problem and this product is no longer worth the dollars and aggravation spent dealing with it.

LG Dryer Model DLEX3570W. I purchased this dryer less than 2 years ago. From the beginning it has made noises off and on and the drying times were not long enough to completely dry the clothes. Apparently the sensors dont really work, it is by time only and I have to go to manual dry to finish. My biggest complaint is the lint screen and compartment that it is housed in. The lint screen would stick up just a little on the right side and catch my clothes, some it has damaged. I finally found that the design of the compartment that the lint screen goes in has a design flaw. There are little cross sections that catch lint and build up which doesnt allow the screen to seat correctly. Once this happens the screen will be warped.I have to totally dismantle the compartment every 2-3 weeks to remove built up lint and force the lint screen down. I refuse to purchase a new lint screen because it will just happen again. However, all that being said, it is not just the damage to my clothes or the work of trying to keep the lint from building up around the design flaw. This is a fire hazard. I spoke with LG and they said they would send out a repair person but I would be responsible for the service. They have not redesigned the part so that is useless. I also have the LG matching washer, not crazy about that either. I will replace both of these and it will not be with an LG product. They dont stand behind their products and have zero customer service. If you have one of these dryers, beware!! They are a major fire hazard!!

After two fires and repeated calls to the LG company, I finally found someone who was able to point out that many LG ranges can be locked when not in use to prevent easy turn on on the elements. Page 24 of the owners manual says to press and hold the CLOCK button for 3 seconds to lock. If you have children or a tall dog (my dog has turned the stove on twice) it is a MUST to lock it.

I purchased an LG free standing electric range model LRE3193ST in Nov of 2017 at Lowes and 7 months later the oven blew up! Id been having problems with the temp since I first bought the range. I bought a thermometer to check and help regulate the heat because if I set it to 350 it would heat up to 275 and if I set it to 425 it would either go to 375 or to 500. Sometimes one side of the oven would be hotter than the other. When it blew up I heard a very loud bang. The inside of the range is completely warped and the oven paint coating is blistering off. This is now also a health risk. Im afraid to turn the oven on. I called Lowes and because it was within the first year the range was still under factory warranty they referred me to LG. And thats where the nightmares begin. It has been since July of 2018 that I have been attempting to get this range repaired. LG makes service appointments with providers who dont work in my area or are out of business. I had one provider tell me they dont repair LG products anymore. I have talked to about 6 LG supervisors from in the US and about 25 LG customer service persons from the Philippines. I have been hung up on, Ive been left on hold 56 minutes at times, one supervisor actually snapped at me. every time I talk to someone they promise to call back but never do. They give me repair order numbers, I have about 25 of them, and one supervisor went as far as to give me her email. Once I emailed her, the email was returned undelivered, when I called her back I was told no one with that name exists. I went back to Lowes hoping for some assistance and they got the same runaround. I am now in the process of contacting the attorney General Consumer Reporting and have vowed to put up as may bad revues as possible. I will never purchase another LG product again or go to a Lowes or Home Depot to purchase an appliance. LG is the worst. Dont buy it.

Washer does not clean clothes..have to wash twice. Tried all cycles. Customer service reads from a script... Dont waste your money. Spin cycle is too much, afraid machine is going to cause damage. I thought I did my research before purchase, obviously not, sorry I didnt check this site. Purchased from Home Depot in July 2019. Too late at this point. Never again of LG products.

In September 2011, we purchased an LG gas range. Within a month, we requested a service call because two of the top burners did not operate correctly. Five months since purchase, we now have total failure of the oven (doesnt come on at all) and when it did previously work, the convention option for the oven worked erratic. I still have trouble with two top burners. The grill does not get hot enough to cook a pancake. The largest burner goes out of control with huge flames (scary)! Service person was out two weeks ago and we were informed that replacement parts were not presently available and we will be contacted later. I called again to launch a complaint. I was then told we would receive a call back later that day to report the status of our claim. No call was received.I am a caregiver to an Alzheimer patient who also is diabetic. I have special foods to prepare on this new, pretty stove that doesnt work well enough to prepare a decent meal. I am severely limited in my ability to provide nutritional care for my family member. And, yes, Im angry about the situation. My range cost $1,232 and for that expense I get a bag of trouble and face a company that will not yet (after five months) stand behind the unit to properly repair or replace it.

My wife liked what she saw in the LG refrigerator so I bought one. But the drawers and the shelves are cheaply made. Ive had to replace the drawers in the freezer compartment and the glides on the shelf glide in the upper part of the refrigerator. Those parts are flimsy. But we bought the refrigerator 10 years ago and the refrigerator part of it is working fine. That was until the light stayed on and burned itself up but maybe LG will fix that for nothing.

We have a 7-year old LG front load washer. An authorized repairman has been to our home three times to repair the unit. He has talked to LG tech engineers three or four times and they have sent the new parts three times to repair the unit. However, it still prompted an error message. They now tell us that it is all they can do for us. They offered us $74 for the trouble. I told them I am willing to pay for the repair cost just to fix it. They have manufactured these unit with manufacturing problems and they are not standing behind their product. If it is not repairable due to an engineering error, I should be entitled to a discounted cost for purchasing a new unit.

In summary we have bought LG Fridge and the first time it malfunction in less than 5 years the formal support in Egypt came. They took the malfunction electronic card but never showed up again for more than 3 months and left us with unfunctional fridge. Last week they returned it unfixed to tell us that we have a piece of scrap metal in our home that cannot be fixed by its own company!!! It is a total failure to be unable to fix your own products in less than 5 years for the first time it malfunction. I am searching for a lawyer to sue them.

We bought a very expensive LG French door bottom freezer, with an ice maker in the door fridge. It has never worked right. The ice maker was repaired 4-5 times during warranty. The compressor failed within 4 years, and it never keeps the right temperature, constantly freezing food in the fridge. We set it at 45-47, it does 30-32. We’re throwing away lots of vegetables ruined by freezing. Even worse, when we needed repair for the compressor, under warranty, we contacted LG. Their repairman came out and said he would order the part, and then we never heard from him again. Only one local vendor would work on it. The rest said they refuse to work on LG, there’s no support in the US. NEVER BUY AN LG APPLIANCE. THEYRE ONLY GOOD FOR ELECTRONICS!!!

I had the refrigerator for approximately without any problems. Style, price and capacity were the primary reasons I chose this particular refrigerator brand. In addition, the refrigerator was an appropriate items for the decor theme in the kitchen. Accessible water and ice from the door of the refrigerator, ample storage space for items placed in the refrigerator, blending of the refrigerator with the kitchen decor, ease of cleaning the inside and exterior surfaces and the quietness in the operation of the mechanical parts represent features I liked about the refrigerator. Shortly thereafter, issues developed with the ice maker that included water dripping from the ice container into the dispensing tray that eventually caused severe damage to the wood floor. In addition, maintaining an appropriate cooling temperature fluctuated, requiring a service technician attention.

I got one of these (LFX29551ST). A year and a half and the freezer crapped out. A month after repair it did it again. Do not buy this unit! (The tech who came to repair it the first time said he was mostly assigned to Samsung and LG. The first he called crap. The second he called expensive crap.)

We bought our LG French Door (door in door) Bottom Freezer Refrigerator in October of 2014 |Model#LMXS30776S/00| when we built our home (along with an LG dishwasher, stove, microwave and washer and dryer). At $3,999.00, we really hoped it would last without problems. Unfortunately I didnt read any reviews before purchasing ALL LG appliances... what a mistake! On September 18, 2017, I came home from work to find that everything in my refrigerator was barely cool and everything in the freezer had completely melted! My brother-in-law is an electrician and works on appliances so I called him to check it out. After determining that the compressor had gone bad, we called LG to order the part. We spoke to someone who transferred us to tech support. When we requested the part, they said they needed an LG certified technician authorization code and we couldnt order the part because my brother-in-law was not a certified LG repairman. They gave me the numbers of 3 certified technicians that were over 100 miles away because there were none in my area. After calling them to come diagnose the problem so LG would make good on the 10-year compressor warranty, they refused to come out because... and I quote... we dont like to work on LG appliances because they are a pain and good luck finding someone to work on it. Not to mention it wouldve been upwards of $500.00 for them to travel that distance just to verify that it was actually the compressor when we already knew that. So we called LG back and told them we couldnt get an LG repairman to come look at it but that we knew the problem so could we please just order the part. They were extremely rude to both myself and my brother-in-law and would not even let us order the part. So I paid almost $4000.00 for this refrigerator that lasted less than 3 years, and I have no right to access the parts even though the LG service centers in my area will not come to my home and diagnose the problem. We went on Sears Parts Direct and found the compressor for $250.00 thank goodness and my brother-in-law is installing it. I still find it ridiculous that I have to pay out of pocket for a part that is supposedly covered under warranty... but I will gladly pay that just to not have to deal with talking to them on the phone again. If you buy a super expensive LG thinking it will last, think again. And if the fact that the parts are covered under warranty gives you peace of mind and they will make good on the warranties... dont count on it. Moral of the story... dont buy an LG anything. Fingers crossed that my other appliances last longer than this one did.

I purchased an LG Dishwasher model number LDF7811WW for $610.00. From day 1, the thing never really cleaned our dishes (we also rinse them before putting them in the dishwasher too). This is our timeline with this lovely dishwasher: purchased it on 4-27-08. It wasn’t cleaning dishes, so on 3-26-09, I called there repair number. A guy came out and adjusted the cam for the upper and lower spray arms. It was still not cleaning dishes. I called the repair number again on 5-18-09. A serviceman came out again, had to replace the motor. On 3-22-10, it was having problems again not cleaning dishes. I called their repair number and a guy came out. He had to replace the sump assembly (which he said was the guts of the dishwasher). On 7-25-11, I had to call yet again. The dishwasher was not cleaning dishes. I called their number, he again had to replace the sump assembly (the guts of the dishwasher) and now it is 11 -2-12, I’m having trouble again. So within 4 years, I have had the major components of the dishwasher replaced 3 times and I’m sure it’s going to be the fourth when the guy comes again later this week. I called customer service for LG and they pass the buck and say it is up to my extended warranty people, which thank God we purchased (because we usually don’t). They say that the part has to go bad 3 times within a year to be considered for the lemon law. Well, if you ask me this is a lemon. I should have kept my 20-year-old Whirlpool dishwasher which I never had a problem with but just was updating the kitchen so we replaced it. Big mistake! In my opinion, this is not standing behind their product. I’m sure, to them people $610.00 is nothing, but in this household, it is very hard to come by and I want to get what I paid for. I could have bought lemons much cheaper at the grocery store. Buyers beware.

I purchased a very expensive LG side-by-side on 1/31/09 and three years later, that refrigerator completely shut down. No lights on the insides and no power at all. I contacted LG and they said that they would cover all parts, but I would have to pay for labor. I am fed up with their refrigerators. This is my second one, they just do not last.

Following some serious health issues my wife and I moved south to Florida. Based on the cost of buying new vs transporting everything we decided to purchase new. After building and closing on our brand new home on the South Florida Gulf Coast we identified the best appliance store and proceeded to purchase what we were told the best quality Washer (LG steam inverter direct drive True Balance) and the Gas Dryer (LG True Steam Sensor Dry) which were both listed by Consumer Guide as their choice/“Top Rated”? For the record we owned a matched pair of The Whirlpool Duet Washer and Gas Dryer up north prior to moving south for OVER 15 YEARS WITHOUT INCIDENT! The LG washer came with an impressive 10 year warranty and to my complete surprise the Dryer came with a ridiculous 1 year warranty! Within six months the dryer was leaking small amounts of water on the floor and the dryer was making loud grinding noises that got progressively louder as the dry cycle progressed! In addition the inside drum/tumbler finish became worn out and marred while the vent at the rear inside of the dryer literally had the finish burnt off with excessive heat presenting a serious issue! In fact some expensive Tommy Bahama shirts were ruined by this dryer!I have called the US Customer Information Center numerous times over the past two years leaving numerous messages until one day three months ago I finally had someone pick up from the Customer Information Center that was obviously overseas possibly located in India based on the gentlemen’s accent This gent proceeded to tell me that the washer was still under warranty but the dryer is only covered for one year! UNBELIEVABLE!!! He then informed me that he would have someone get back to me within the next 24 hours BUT obviously that never happened!! Based on the pricing and the alleged “Top of the line” there has got to be something that can be done? As we live in South Florida the clothing we cycle thru both machines is very light with no shoes ever touching either unit. Based on the facts I would warn you, stay away from LG Washers and Dryers!!

I purchase an LG french door refrigerator at Home Depot in June 2010. It has been one year and 7 months and now the refrigerator broke. It does not freeze nor cool off. I contacted LG customer care at 1800 243 000. I explained what happened. I asked to have it fixed or changed for a new one. To my surprise, they claimed they couldn’t do anything. I explained that I had purchased insurance and extended warranty. At the time of purchase, LG claimed it is not theirs and they couldn’t do anything to go back to Home Depot. I called Home Depot. They claimed they couldn’t service it yet. I have to wait almost a week before they send a technician, and they don’t replace any parts. With the game they have between Home Depot and LG, I am with no refrigerator and out of $2000.00 and $300.00 worth of market. My question as a consumer is: who is responsible for these damages? I paid almost $2000.00 for the ** refrigerator and it worked fine until their so called warranty expired. And now they don’t want to be responsible for their bad equipment. I am upset at the fact that the consumers affairs and the better business bureau would allow these companies to sell such expensive appliances which are good only until their warranty expires. I hate the way LG just bluntly told me it is not their problem and there is nothing they can do. How dare they rip off the public like that! A good refrigerator should last at least a good 10 years especially for the prices they are being sold to the public. I paid the price they ask for. How dare they rip off the consumer in such way! And there is the game they play. LG tells me to call Home Depot and Home Depot tells me to call LG. Neither one wants to be responsible for the defected refrigerator they sold me. What am I supposed to do? Get another refrigerator because these two irresponsible companies would not take responsibility and stand behind their damaged goods? I am waiting for your response. Thank you.

I bought a LFX23961SB French Door fridge from BestBuy and was initially pleased with it. It is very stylish and I liked the features. Shortly, after purchasing it (6 months) the ice maker went out and LG sent a tech to my home. The repair lasted for one month. The tech again came out and had to repair the computer unit. Three months later, the ice maker and the temp. controls went out. Again, they where replaced. Shortly, there after they again went out. Since then LG has refused to help as the product is out of warranty and discontinued. I am very disappoint with the resolution. I paid for a very high quality product and got a bottom of the barrel of a $700 fridge.

Have had nothing but trouble with expensive washer. Piece of junk and company does not care.

I purchased LGLDT5678SS dishwasher in April. The dishwasher has a very annoying whistling sound during the fan/drying cycle which I reported to LG immediately. LG sent CVS Appliance repair to correct the problem. They replaced the fan; the whistling continued. I was told by their rep that it was probably a design/manufacturing flaw. I have called LG multiple times. I was told today by a supervisor that only TCC could authorize a replacement or refund, whoever that is. Do not buy this dishwasher. LG reps give you a constant runaround and the supervisor basically said LG would do nothing to correct or fix this. She put another work order in to CVS; their rep Randy called and said he had already repaired the dishwasher and that I should get another service company to come out. I have reached out to Ferguson, the company we purchased the DW from, they are my last hope. I cannot and will not live with this annoying noise which can be heard throughout my home, not just in the kitchen.

We had bought a semi-automatic washing machine (model no. LG-P9545R3S; serial no. 112NWGN036175) on 20/1/2012 from your distributor M/S Electro World at Chawlas Main Bazar, Paonta Sahib, Distt. Sirmour, Himachal Pradesh, 173025, India. We were delivered a faulty machine for which we had repeatedly contacted your distributor. We had also lodged a complaint with your customer care on 14/02/2012 for replacement of the machine, but all in vain. Nothing happened till date.

Major issue: EASY CLEAN is not. There is no self clean feature which seems unbelievable in a $775 range. We like others (we with two new knees) used the easy clean three times exactly how suggested in Manual. Also after 2 phone calls (and later 3 emails) was told to bake at 375 degrees with water (like in easy clean method). Later told to try mixing vinegar and baking soda. NO luck. If I may also mention setting the timer to either bake start/stop or to simply use the timer usually turns oven off. Not sure how to overcome or understand that process. There are a few other suggestions but if only the oven would get clean we could use the oven w uncovered dishes, steaks, etc.

Our $3,500+ super capacity LG refrigerator stopped cooling at the 6 year mark. Several repair attempts have been made in the past month under warranty and at least $2100 in food has spoiled. Weve also spent $370 on floor repairs from water damage leaking from the fridge after the second repair attempt. My fiance and I have been tirelessly working the frontlines 6-7 days a week taking direct care of critically ill COVID patients at hospitals with little time to grocery shop (or sleep) since this pandemic started.For a month now, my family has been eating from our hospitals vending machines or relying on fast food delivery service which has drained our accounts. LGs policy states a maximum of $300 food reimbursement and if our unit is deemed unrepairable even under warranty, we have no option but to pay for junk hauling. After purchasing several high end appliances from LG, this is a huge slap in our faces.

I bought this fridge about 3 years ago. I had to replace the entire ice maker once already. Now all the food is thawed out & it’s a mess. I am so annoyed with this fridge. I wish I had never purchase it!

We bought a new LG refrigerator in November 2019. April 24th the ice maker stopped working and the refrigerator was making a loud grinding noise all the time. We had also bought a five year warranty plan - dont do this! We called to let them know and ask for a repair technician, and were told to watch a tutorial. This was not helpful. We called back and asked again for a technician. We were given a reference number. I finally called again on 4/28 and were told it would take five business days for someone to contact us back to let us know if they found someone in our area who could fix the fridge. That means we are now looking at a week! We told them we really needed to have someone come sooner and not let us know if they found someone a week later. They hung up on us.We called back and asked to speak to a supervisor (Julian) - who also hung up on us. We also could not understand them clearly. They had us on speaker and a heavy accent. We called a fourth time that day and finally got someone who looked again and there was no one in our area who could fix the fridge. Lowes - where we bought it from was NO help. They just send you to the LGs customer service line. I will NEVER buy another LG product again because they dont have technicians to fix their products and their customer service people are very rude and not helpful. I am so upset we have a six month old refrigerator and have problems already.

I just had to replace a roller bearing on my three-year-old LG dryer at the expense of $200. When I attempted to contact LG customer service, they were willing to forward my complaint to upper management without any expectation of a reply to me on my complaint. Evidently, this problem is quite prevalent on this particular model (DLE5955W), which I learned from reports on the internet. The serviceman that replaced the defective roller told me that the bushing/bearing was completely worn-out, which caused a rumbling noise, because of no lubricant which might have occurred because of its proximity to the heating element.

I bought an LG dishwasher 2 1/2 years ago and it never cleaned dishes well at all. It started leaking water. I have not used it for over 2 years. This is the biggest piece of $800 junk I could have bought. I would never buy another LG product nor would I recommend this product to anybody.

This LG dishwasher cleans the dishes very nicely. Its quiet, offers a variety of cycles, looks good, etc. Of the ten or so dishwashers Ive owned over my lifetime, this one is my favorite. Things that I like about the LG dishwater: very quiet, thorough cleaning, looks attractive, lots of options inside for placement of dishes, drinkware and pots, and a pleasant little tune when each load is done.

LG is making it very difficult for me to get anything done. My top loader has rust all around the bleach cup and the underside or seam where top meets the bottom panels. I see other people have this issue too!! I have never in all my life seen a washing machine get rust like this. Not to mention there was a recall on it with a Do Not Sell order attached that I was never informed about. I feel they should either take the machine back and replace or refund our money!!! I am waiting on a response after sending pictures and a proof of purchase to them via email. I registered the machine when I bought it, so they would have my info, yet I still have to prove to them I bought it!!! Go figure???!!!

LGs customer service department is by far the worst company I have ever encountered. They have had repair company come to my house 3 times, not able to fix the problem. Had told me no part order was placed, the repair guy gave me invoice numbers for the parts order. The countless phone call to LG were a joke. Last one they tried tell me the the repair was cancelled, right after the repair company left my house. Tried the dryer and call them to tell them it still was not working. Asking for a supervisor and being disconnected twice, he told me the service provider was a third party. LG was the ones who set up the repair in the first place. I ruined over $400.00 worth of clothing, because LG told me to use time dry. Was not a good idea! I asked for a replacement and LG refused to condemn the dryer. I was put off, lied to, and had been given a run around by LG And had enough. I call Home depot. On the first call told me that they would make good on not only the dryer but the washer being that they were a set. Thank you Home Depot!!!!

I have a top of the line LG refrigerator french doors. Its warranty ran out in November and in January my ice maker broke. 5 months later, 9 parts later and umpteen phone calls, no resolve. I have never experienced such poor service on an appliance as I have this. The service man has been out 5 times. Nice man but speaks very little English - so not sure what he is saying. I am so disgusted with LG. I am putting refrig on Craigslist - best offer and going to go buy a real refrig that offers good service. There are so many choices out there. Do yourself a favor read the many complaints about LG refrigerators and buy yourself another brand. I will never buy anything from LG again.

Every so often greasy black stuff gets on our wash. I think I found the problem. Inside the tub there are three plastic pieces with little rollers on them. I removed them and found lots of black slimy stuff built up. It was really gross. I cleaned them as best of could, but we probably need to get rid of this washing machine as it ruins so much clothes. It is not worth it any more.