The worst purchase ever! We bought it on sale for $2500. The ice maker... the worst ever! We had problems with refrigerator within 3 months! Every major part replaced, including motor and compressor within 14 months. Here we are, 26 months later, and its dead again! We lost over $1,000 worth of food! There should be a lemon law on all products. This product is a LEMON!

It was small but it worked. I just always wanted a bigger and better refrigerator. It was too small and I wanted more features on the refrigerator. I wanted things like an ice maker and a water machine. I need a bigger one. I didnt like the color, or how small it was. It didnt have a lot of space for food for my house because I have a big family. It was old and outdated and we needed a more modern look. And a bigger freezer part on the refrigerator. It was just out of place here with my decor and family size. It would be nice to have wider and taller shelves. Well actually it came with the house that I was renting and it did good for a while but I have a big family and we needed more space to store more food. I am also an ice water so I love the ice maker.

Fridge stopped cooling so we called LG on July 23. They made an appt for their service contractor Lake Appliance on Friday July 26. I called Lake to inquire if they had parts and they said they have typical parts on the truck. When they arrived, Lakes service technician checked and confirmed it wasnt working, and that they needed a part which wouldnt be there until the following Friday Aug 2. On Aug 2 he installed the part and did some other work to clear out the cooling system, but 24 hrs later it was not cooling at all. Room temperature. He said that they would need to get a new evaporator coil which would take a week, so we would need to wait until Monday Aug 12. I called Lake to see what could be done, they said there was nothing they could do -- they need the part and to get the technician scheduled. Called LG next day (Sat) to see what could be done, they said nothing could be done. I asked the LG rep for a manager and they said the manager was in a meeting and would call me back in about 45 minutes. I finally called them 2.5 hrs later (they never called) and was informed that there is no manager working that day at all, they only work Mon-Fri. I told them that was odd, that there is no supervisor working that day at all, because earlier they told me the manager would call me back. So, here we are on Mon Aug 12 and Lakes technician called in sick. So I need to wait until Fri Aug 16 now. 3-1/2 weeks without a fridge, and I am not convinced that replacing the evap coil will fix the problem. Extremely disappointed in LG and their service company. First LG fridge I have purchased and expected better.

If you are in the market for any product that LG Global makes, BUYER BEWARE! I have a dryer that is less than 2 yrs old and I have been trying to get a courtesy repair since it’s the dryers electronic control board has gone bad! My dryer is less than 2 yrs old and warranty only covers 12 mos. The customer Service for this company is non-existent. “When” you get people on the phone you can understand, and you’ve spoke to 3 customer service people and so you ask for a supervisor and they say “I can’t do that”. There’s a huge problem.I am so furious and tired of each customer service rep asking for the entire history again snd then wanting to open a new call it gets RIDICULOUS. DOESNT ANYONE PICK UP THE PHONE AND CALL YOU BACK TO HAVE A CONVERSATION? They don’t seem to care.??? DONT BUY LG PRODUCTS, YOU WILL BE SCREWED WHEN IT BREAKS DOWN (and it will) AND THEY ALREADY HAVE YOUR $$$ SO THEY DONT CARE!???

I purchased an LG washing machine. First one came damaged as it was delivered without a box. The replacement which came several weeks later after several follow up phone calls is defective - leaking. The company and Home Depot refuse to replace. They insist it must be repaired. This is a brand new washing machine! I was on the phone with an ‘executive customer device rep for quite a while and she could not help. I provided information including the serial and model number over a week ago. I heard back from her today saying she could not have a service authorized until she received the serial number which was not on the receipt even though this was supplied to her on the phone. Sloppy handling. Poor processes. Indifferent reps not empowered to do their job. Never will purchase an LG again!

I purchased a brand new LG refrigerator for $1,500. Refrigerator suddenly stopped working last week, spoiling hundreds of dollars of food! Called a repairman who made an in-house visit and LG customer support, both confirmed that I need a new compressor. LG confirmed that compressor is covered by 7 year warranty but labor charges are my responsibility. They provided me with a couple of authorized repair places to call. I received several quotes for labor ranging from $650-$850! The refrigerator isn’t even worth that! LG has refused to do anything to fix or compensate for this!!! What a scam, I demand a full refund and will be joining a class action suit against LG for this fraud and encourage all to the same immediately! If anyone has had the same issues you can reach me at: **.

First my front loading dryer drum cracked. Clothes keep getting stuck in it and they rip. Next, the front loading washing machine is mildew smelling and the rubber seal has got holes in it and water runs into the motor compartment and the door leaks. The tray you put the soap into has broken and soap runs down the outside of the washer. Our clothes get caught in the seal and get ripped. The clothes dont come out clean and sometimes smell. This set is a piece of junk! I will never buy another set of LG products from Home Depot again!

Bought this top-of-the-line LG April 2013, 10 year linear compressor. Compressor died after a year and 4 months, they cover the part only which requires almost $500 in labor. Talking to LG, I believe takes you to a foreign country phone bank. They are no help at all. They kept asking when I bought it and I said, You have the information. I filled out the warranty card. They said, That doesnt go to us, and admitted that the warranty cards go to a third-party. In other words they sell the information obtained on the so-called warranty card. I finally found the receipt in my tax file, otherwise wouldve had no warranty at all. They covered about $380 in parts. $600 of food spoiled and all that labor on a new $3000 refrigerator.

Woke Saturday morning to find water on floor (from ice melting in door dispenser), warm fridge and everything melted in freezer. Big mess! Called LG. After playing 20 questions with them, they determined the compressor was bad. Would send replacement parts directly to house in 2-3 days. But the earliest a tech could come out to make the replacement is 2 weeks! Who goes without a fridge for 2 weeks? Not only did we lose all our food, I lost $5000.00 in Humera injection pens that are supposed to be stored in fridge and kept cool. Sure LG will supply their faulty compressor with a new one, (dont know if I have to pay for labor yet) but who pays for all the lost food, loss of expensive medicine, all the mess and all the inconvenience and stress of not having a fridge for 2 weeks? How are not Attorneys General not following up on all these LG customer complaints about faulty compressors? It is NOT RIGHT! We paid a lot of money for this LG fridge. Our previous one, a KitchenAid, was working fine when we replaced it with this fancy new LG fridge. The KitchenAid is still working fine at my sons home in his kitchen. How can Best Buy, Home Depot, and Lowes still be selling these terrible products?

Had LG, only few weeks was clouding dishes. Called customer service, could hardly speak English. No help. Tech on phone did not work. Tech came out checked and gave us a few hints. Continued problem and friend told me how to solve it on my own. Problem yesterday with drainage. Appointment today. Did not show even though called and verified time. Did not show. No record. CS could hardly speak English and would not give me any help. They gave service wrong phone number. Tech finally showed. They had given me wrong number. Person who came out solved problem. Bad machine and CS. Do not buy.

Run away as fast as you can from any and all LG French Door Refrigerators! They are beautiful on the outside but are like a rotten apple full of worms on the inside! We were taken in by its appearance and didn’t realize that its running parts are defective! Reviewing many of the other comments there is a reoccurring theme, that of ice makers, compressors and fluid lines within a 3 year period. Don’t be fooled. LG knows about the problems and defects of this refrigerator, when you call the LG repair number the prompt even asks if you are calling to repair the ice maker!Don’t be misled...this is a disposable refrigerator with a 3 year lifespan! My experience is the same as many of you, ice maker went then the compressor and fluid (in the secret enclosed unit) that only a licensed LG technician can work on and good luck on finding one! I called 16 repairman and all of their responses were similar...I don’t work on those, they are junk, need a special license”. I found one that LG referred me to and he quoted $99.00 to just come out to diagnose the problem. I already have paid a repairman to diagnose the problem, then $600.00 plus to pay for the labor, sure the warranty covers the parts but it’s nearly impossible to get the parts in a timely manner and find a LG licensed repairman.LG Company should be ashamed of how they allow this product to continually go down the assembly line of production “knowing” that the defects have not been addressed. And then appealing to the eye of the consumer while in reality stealing from them. Shame on you LG! I am definitely going to check into an active Class Action Suit against LG so I can be heard. And if youre listening LG...I want a new fridge! You owe me that!

One has to appreciate the irony of the LG customer service rep answering the phone with Life is Good. My life is good, but this is despite an expensive washing machine that leaks, smells, and now holds my last load of laundry hostage since I am unable to unlock the door. I will likely pay a small fortune for a service call tomorrow morning. Ill sell the set for a song on Craigslist to some other glutton for punishment, and buy a Whirlpool or GE.

I love my LG washing machine. Works well. BUT it is the very first washing machine I have ever had that rusted where the soap, fabric softner and bleach is dispensed. I contacted LG and they never returned my call or contacted me in any way. At this rate my machine will rust out before anything else goes wrong.

LG Sensor Dry - The plastic frame on the lint screen never fit right, clothes get caught on it and spin around each other and stretch out of shape. I had to hang dry any tank tops and anything with spaghetti straps. I just dried a load of clothes and 3/4 of the load came out in one large twisted heap -- 3 pairs of dress pants, 6 shirts, two pairs of sweat pants which were worn once and one nightgown is totally stretched, ripped and ruined. If you are considering buying LG dont!!! We also own the partner front loading washing machine and it is ruining our water pipes. Weve lived in this house for 20 years and never had to get pressure relief valves before to stop the hammering in the pipes caused by this washing machine. Life may be great for this company, but they should change the name of this company to LS -- life sucks!!

I bought a new LG washer and dryer to replace a 15 year old washer and dryer that ironically still worked fine. The new LG washer and dryer have paint jobs like a Ferrari but they are more like a Yugo in quality. The dryer had a complete computer board failure ($200 repair) and now the washer has a transmission issue that not surprisingly is not covered by the 10 year transmission warranty. Now, I sign on this website and find out why all my clothes smell like mildew too! I would strongly recommend against an LG product.

After having three consecutive Whirlpool dishwashers delivered damaged, we decided to try the latest LG dishwasher. Now that we have used the LG for a month, we are so happy we changed to LG. Solid quality, quiet, more internal room, and looks great in stainless!

Had microwave installed. All went well until we tried to plug it in. The power cord is about a foot shorter than the old microwave and would not reach the outlet. Called LG, customer service, and they had no solution. They even told me told me to not use an extension cord. So now what LG?

Hello to all. YET ANOTHER customer affected by this garbage LG is allowed to sell in the USA. I purchased in 2011 so Im out of warranty but the parts are still covered. Well it took 5 weeks to get a part sent. LG authorized tech came in with a $1,000 bill and a little Google search proves they are bad parts. Leaking freon leaking water that generated a sheet of ice under freezer trays amongst a kitchen floor destroyed by 1 product. Terrible quality products.

It was energy efficient and self defrosting. Very reliable. Fantastic refrigerator that was very easy to clean. Items kept at the proper temperature. Quiet. But do wish the dial was easier to reach. It was towards the back of mine. Im short and short arms so hard to reach that far. Other than the dial though it was a terrific refrigerator. Served us very well. I am very happy with LG overall.

LGs a good reputable brand that I trust. Have always had positive experiences with both products and service. Has always been reliable in all situations involving my purchase. I like the refrigerators size, range, compartments, brand, durability, reliability, pricing, value for my money, storage capacity, options for model, warranty, ice dispensers, water dispensers. There is nothing I dislike about my refrigerator. Its a great machine and has never caused me any problems with either the product itself or the services.

OMG, where do I start? The machine has been nothing but problems. It was quiet for 1 day, then the noise and vibrations coming from the machine sounded like a squealing pig. Technicians have been sent out. He practically rebuilt the washing machine, replaced the motor, the stator, clutch, pretty much everything, now worse than ever! Please dont buy an LG appliance and do yourself a favor!! Whats so ironic is the fact its advertised as True Balance anti-vibration system. Somebody at LG advertising must have thought this term on April Fools Day!!!! I literally HATE this machine.

2 yr old LG French door LMX31985ST/0. Repaired at 16 months (defrost grill in freezer) $300. Repaired at 28 months 4x still not working (1/4/16 to today 2/12/16) error code F ds. LGs response to us was reset the fridge using the breaker from the electrical service box). We did and have had to do for 6 weeks. Repair company replaced at our expense: freezer defrost sensor $175 parts/labor. Main board parts and labor $175. Sensor for fridge $300 parts and labor.So after paying $950 in repairs over the course of 1 year and 1 month the fridge today was dripping water on the floor from the ice maker which we find is NOT WORKING now. No error code even on the fridge!! The fridge is not cooling, the ice maker is not working, and the freezer has thawed everything overnight (so the defrost is stuck on??) So 4 repairs and it is still not working, in fact it is ON but NOT WORKING! LG will do NOTHING like this has never happened before??? So after spending $950 for repairs and $3300 for the fridge in (Oct 2013) we have a piece of junk!

We have a LG4801CW top loader washing machine that has had a slow leak we just discovered, as there was never water visible on the side or front of washer to indicate leaking. However, overtime water has been leaking out of the back of the tub as far as a plumber can tell going behind the washer and under our trim and tiles/sub floor. After a year and a half of having the washer we noticed two of our tiles had cracked by the washer. When my husband pulled up the tiles, we found mold and water in the sub floor around the washer and more cracked tiles hiding behind the washer. We have contacted LG and they wanted to charge us to come fix THEIR FAULTY PRODUCT that was 1.5 years old because it was no longer under warranty. Pretty sad when they dont stand by a product that is 1.5 years old. They were supposedly reviewing our case and would get back to us in 3-5 days, yet have not and we have called them several times and it has been a lot longer than 5 business days. I feel like we are getting the runaround and Im sick of having a torn up house. Because of the damage to our flooring and since we have an open floor plan this has resulted in ~10,000k in flooring we have to tear up because we cant just replace one section. They no longer make our tile and we are out of extras. The plumber that came out said dont buy LG products as the design is too new and are very frequently faulty.

This product (LG WM5000HWA) has been shaking violently. I reported this issue and LG sent a technician out to look at it. He claimed that I was not using HE detergent. Lied! I purchased this from Costco and concierge tried to have LG come out again. Second technician came and did not do service. They saw the machine spins and machine shook violently with the correct amount of HE detergent used. They then called LG second tier support and when the machine shook the one that was suppose to see it said his video froze. They couldnt stay any longer due to their next appointment and told me that they would report this to. Lied! At this time I have been on the phone with Costco for 15 times and hours or more each time. Distressed and disgusted with the lies blaming the consumer for not using the wrong detergent and claimed they didnt see any shaking. LG then scheduled their in subcontractor to take a look for second opinion, took a day off. They didnt showed up or called for no showed. Costco called and had another subcontractor to come a look. This technician was ethical and did report that this machine shook but LG didnt do anything. 3 months now and they said their machine has no issue when this twin wash washing machine shook horrible. I had them on video that this shook and technician did see it but they refused to look at the videos I recorded! I will never buy any LG products and will discontinued my membership with Costco. This product is the latest line of product with only several months of use. Disappointed for them wasting my time and my money on on this purchase. Oh tech even told me I had to wan socks with socks separated. Pants with pants. Shirts with shirts. These idiots talk to you like you come from the Stone Age. Im in IT and work with software and hardwares. I hope these will eventually blowed up and eventually LG will lose 1 billion dollars due to defective product that they claimed the user is doing it!!! I hope this gets out and be careful on purchasing their products. Im still under warranty but they refused to come and serviced.

When we built a custom home two years ago we thought we researched for the best front load washer available for our laundry room at the time. My wife and I decided that Consumer Report would be the best reference point. DO NOT GET LED DOWN THIS PATH. We purchased the Front Load LG WM8000HVA. After a year our clothes started to smell so we ran some cycles with bleach, then vinegar, then AFFRESH. Nothing helped... NOTHING.Just go online and see thousands of reviews for front load washers. I dont think it is just the LG. I think it is a problem for all front loads. My wife has a great nose and with that comes a lot of complaining. The solution was difficult but easy: I bought a new $1200 LG WT7600KKA yesterday from Best Buys in Louisville, KY. Giving our current front load to charity.

I purchased an LG Gas range in November. Stainless/Blue interior. From the beginning, we could smell gas every time we turned on the oven. I researched the problem and several sites suggested the smell was because it was new and would go away in time. Ten months later, its as bad as ever! My daughter has Down syndrome and doesnt concern herself with the oven. No matter where she is in the house, within minutes of me turning on the oven, she literally goes into a gag mode. I have to open the windows and doors. Its so bad. Also, have had more than several dozens of times that a sleeve or bump turns on the burners. They are that sensitive! Why doesnt the company recall this product??? Horrible. Dont buy this product!!

Have finally narrowed down the clothes washing machine that would best suit our family needs. Our choice was the LG 5680HVAS. Unfortunately, or actually luckily, my wife decided to dry run the washer by attempting to simulate retrieving clothes once washed. She discovered, at 5 3, she could not reach the bottom of the tub. We then went on to investigate the Maytag designs as well as the Samsung, and GE. We did not review any others. It appears that all of the HE designs have incorporated a physically taller design to facilitate the deeper drum. Bottom line, if you are 5 5 or physically shorter, dont buy one of these machines as you will be greatly inconvenienced every time you use it.

I purchased a brand-new LG refrigerator on March 1, 2012 for approximately $3,000.00. On July 12, I arrived home to find the refrigerator making a very loud noise. I opened our freezer to find that all of its contents were completely defrosted and sitting in a pool of water. I contacted PC Richards where we purchased it from, and since we purchased an extended warranty with them, they sent someone to fix it for us a week later. Since all of our food had been defrosted, it had gone bad in the extreme heat. A few days before the incident, we had spent our paycheck on stocking the freezer with our meals for the next 2 weeks. We had spent about $150-200 on meats, fish, frozen fruit, frozen vegetables, ice pops, etc. We were now left with no food to eat and very little money. PC Richards informed us that the product was defective from the manufacturer because the freezer fan had failed. I contacted LG, asking to be reimbursed for the $150 (even though, it was more) in groceries that we had lost. I had purchased this machine in March. Never did I imagine in July that something would happen to it or that it would break without any of our doing at all. We spent $3000 on this machine. It is so unfair that we should lose all that money in groceries for no reason. It is unfair and bad business. LG was very rude and insisted there was nothing they could do for us. I dont see how that is possible, seeing as it was their machine. They are a multi-million dollar company, and they put a defective unit on the market. It is only right I be reimbursed for what I lost.

Avoid if possible. Bought a washer and dryer pair. It arrived fine and the washer seemed to have mounted great. When it came time for the dryer after the installation, the dryer started giving errors about the ducks being blocked. First checked the actual installed duck work, that didnt help; then removed the dryer from atop the washer and removed the exhaust altogether, this also did not remove the issue. Started contacting the LG support, after some back and forth; reset the machine a couple of times and this also caused no breakthrough. They scheduled a technician to come in 3 days from then.The day the service was supposed to be done, I took a day off work and had a 2 hr time slot. The time slot came and when with no technician. Ive contacted the support again about why he did not show up. They provided me with no concrete reason as to why, and no explanation why they didnt even contact me about it. More back and forth on how to solve this issue and as it turns out they cannot even rebook me for another time slot; since there are no open slots. So now, Im two weeks into not be able to use a dryer with no time that a technician can come in to fix it, and support who dont really care if this gets solved. All of this on a $2500 purchase of a brand new set. To summarize avoid buying LG.

Our LG dishwasher has never (since the day we had it installed) cleaned our dishes or dried them. I first noticed that after carefully rinsing all residue off my dishes, they still were dirty after running them through the normal cleaning cycle. I then washed my dishes and started using the power scrub feature every time and noticed the dishes had either food or soap reside on them and were never hot or dry after the washer stopped. I have to pre-wash everything I put into it and wipe off the soap afterward even though I use Jet-Dry. My dishes are barely warm when the 2-hour power scrub cycle is finished. I called LG support and after several questions, I realized that the customer service rep was going through a checklist in order to troubleshoot the root cause of the problem. She asked if I had cleaned the unit by the manual instructions to make sure there was no food debris clogging (YES). She asked if I used the proper detergent and if my washer actually had power to it (Yes and yes). She asked if I used the power scrub feature. She wanted to know if my dishwasher was connected to my garbage disposal? She said I had to check the line to make sure it was clear, but she told me that there was no way for me to do that other than looking at the line - REALLY? She told me that I obviously needed a technician to come out for the price of $85.00 to diagnose and probably more than $250.00 for parts and labor. She also told me that I could not talk to a technician or anyone else other than her over the phone.Weve had nothing but trouble from our LG refrigerator as well - having had to replace the water line 4 TIMES before the fridge actually stopped working and then had to pay LG for a new motherboard. I will NEVER again buy another LG appliance. Customer service is POOR at best and appliance functionality is a joke.

Im a professional mechanic and electronics tech. I just had to replace a relay and two corroded microswitches due to poor design of the icemaker hatch. Weak return springs prevent a tight seal when not in use, allowing moisture from ice melt to drip down past the hatch and, as evidenced by mineral scale, into the chamber containing the relay board, front panel control board, and the in-door ice and water lever microswitches (!). Observed heavy corrosion on electronic parts and fasteners inside, as well as around the front seal where it meets the metallic enclosure. The front seal, intended to prevent moisture intrusion from the exterior of the unit, instead prevents moisture introduced by the ice chute from escaping the chamber.This oversight exposes control boards and electronic parts and connectors to sustained high-humidity environment (!). Control boards inside are not potted (no resin/silicone/thermoplastic encapsulation) and there are no rubber seals on electrical connectors contained within. ICs, pads, and components on the front panel control board show corrosion and, in my opinion, are not long for the world. Ive added a desiccant pack inside the chamber and a bead of silicone sealant under the defective icemaker hatch behind the front bezel to mitigate the design oversight and hopefully extend the life of my investment. Rust at the bottom of the front control panel may be an indicator of the problem described above on your unit.Additionally, the linear compressor used in this fridge is currently the focus of a class action lawsuit (which I am not party to). LG asserted that these units can have up to a 20 year lifespan (avg of 14 years) but have had a significant portion of units fail starting around the 3-year mark. My compressor is still functioning for now but Ive purchased a 3rd party wireless temperature monitoring panel with sensors for both compartments to mitigate the risk of foodborne illness associated with a failing compressor.This appliance is at best, a very poor investment. At worst, it is a hazard to my wife and children. Moisture intrusion behind the front panel presents a reliability problem, a mold hazard, and a fire hazard due to the line voltage connections within. The poor design choices make it clear that the engineers involved with the project had some serious deficiencies in failure mode analysis, fail-safe design, and keeping with good engineering principals. Ive experienced similar design oversights involving moisture control with other LG products Ive owned and maintained (LG window unit AC, LG Waveforce washer and dryer) and will never purchase another LG appliance. Longevity is important to me, but does not seem to be a priority for LG. My wife thinks it looks pretty in our kitchen, so theres that I suppose. Hopefully the compressor fails and I can get this stylish lemon out of here soon..

My LG LRE3083ST Electric Range worked flawlessly for the first year. Then the controls quit functioning properly. It was intermittent at first. Sometimes I had to reset the circuit breaker to turn off the oven. Then the stove top controls failed. I could turn on only the rear burners. I contacted LG customer service thru their website. The reporting process was cumbersome, but LG agreed to send a repairman out to fix it. The repair seemed to be good. The oven and stovetop both worked. That was 6 weeks ago. This past weekend the stove top controls failed again. Today I contacted LG. This time by phone. The customer service person was friendly, but after conferring with others there, she politely told me that any future repairs would be on me. I have been an LG television and appliance owner for over 10 years. I have never had an LG appliance fail so miserably. This problem is likely a quality control problem, but LG does not acknowledge that. The control boards that the repairman installed in January failed before the end of February. The boards must be defective. My respect for LG just took a big hit. I will no longer recommend the products and will consider other alternatives when I replace my 15-month-old range. I will not pay to repair it because it will probably fail again.

My husband and I purchased a brand new LG fridge through Sears only FOUR MONTHS ago. One month after purchase it started making noise, which has increased to the point where it is loud buzzing and rattling. We went to Sears and were told we should have purchased the warranty; they wont honor even a 4-month old bad appliance that they carry in their own stores. They called LG company for us and we are STILL waiting to hear from them, but Im not optimistic. The Sears rep told us that LG is notorious for not responding or fixing problems. We live in a small town, and there is no LG repairman locally; so we have to try to get someone up here from miles away. Not optimistic THAT is going to fly with LG. Furthermore, I do not like being FORCED to buy a warranty in order to pay for bad equipment only months old...its rather like having to pay protection money to keep thugs from destroying your home. Will NEVER buy a LG product again after our experience and reading other complaints similar to ours. We are going to try to see if local repairman can fix the problem and just pay for it as the costs projected for an LG repairman to come up here are exorbitant, and we learned from the Sears that LG almost never sends a repairman to our town. Our frustration and anger over this lousy appliance isnt worth waiting and arguing for months with LG Company. We are also frustrated with Sears for carrying a product with so many problems...

LG came and replaced our compressor with a new one. The refrigerator is working great now but I am concerned because our new compressor only has a 90 day warranty on it. If it fails after 90 days we will lose all our food and will have to pay another $1000plus for a new one. I hope the new compressor works better than the last.

I bought a two drawer LG refrigerator last July and two days ago the freezer stopped freezing and the fridge stopped cooling. I called LG and they said that the earliest a technician could come out to look at it was in 4 days. I kept my cool and told the lady that this is not my problem and that she needed to let me know when the technician would be at my house. We talked for an hour, she kept telling me that the repair persons dont work on the weekend and I explained to her that this is not acceptable and to please call me back to let me know when someone would be at my house to fix the fridge which by the way is under warranty. She hasnt called back. I had to throw out the contents of the freezer and the fridge except for the ketchup.Apparently they have a process to refund damage or soiled goods but I have yet to receive the email from them to fill it out and send it in. I suggested that she call Lowes and have them send me a new fridge as I know they keep inventory in their stores. She seemed confused when I said this and I asked her where she was located. She said in the Philippines. I kept conversing with her and asked her what she would do if it was her family that didnt have a fridge to cool food products. She didnt seem to have an answer. All in all LG stands for Lifes good, well Lifes not so good in my house. I doubt I will buy an LG product ever ever again.

I bought an LG gas stove a year ago and a microwave as well. What a piece of junk the stove is! It does not heat up fast. It takes 20 min to come to 350 and it does not even heat up right. I am always burning food which never happened unless it was my fault. It has 2 temps burnt or raw! I do use it a lot but that is no excuse. The blue interior has a haze on it I cant get rid of, I have tried everything under the sun. If there was a way to get my money back or fixed the interior I would but Google is no help. Now the microwave, it went out 6 months ago I called them it took another 3 months for them to get someone to come out and we live in Northern VA not a rural area then another 3 months to get someone out to fix it. We hardly ever use it (the microwave) and to have the control board go out at 6 months is crazy. I got the extended and its acting up again! I dont think I can ever buy an LG product again. If I had the money I would junk the stove and get something else. But I dont. I somehow doubt LG even cares. Neither one was cheap.

If you want to throw your money down the drain just buy this washer. It has been horrible from the day we bought it. The guarantee means nothing, they want the owner to repair it themselves. I have had at least 10 washing machines in my life and this is hands down the worst.

My fruit and vegetables drawers of fridge dries out everything. My mushrooms become dried in 3 days. I had the technician call and got charged for it because he told me new fridges are like this now, you need to wet all fruit and veg and put in a plastic bag to keep them moist. But when I do this I now dont have dry celery I have rotten celery. These bins are just a waste of space. I wish I has never bought an LG fridge/freezer and will be telling my friends. I would NOT recommend them ever!

Bought my LG French Door 11/11/15. Work well. In April 2017 right door start giving problem, not closing. Try calling LG they are the Philippines, no result. All I got is you are out of warranty, I do understand but we do buy appliance every year. This is not right. They make mass production, lots of mistake and cant stand by their product. I was told you have to send receipt to show proof of purchase, then one agent set up a appointment and cancel without letting me took a day off for this. Food going bad, losing energy. LG you should stand by your product.

I was cleaning the exterior of my LG washer WM2701H with a soft dry dishtowel and the printing around the dial wiped off. Never in my life have I had any appliance that I have cleaned on the outside that the printing just wiped off. I was not using any cleaners or liquid on it. The service person I talked to said that the printing coming off was not covered by the warranty. To me that is not the point. In this day and age with the technology we have as a country, you should be able to buy a washer that when cleaning, the printing doesnt wipe off. The washer manual say that the outside of the machine can be cleaned with warm water and mild, non abrasive household detergent. Immediately wipe off any spills with a soft, damp cloth. I guess LG doesnt care about the consumer. Im so disappointed in their non-response to problems people are having with such expensive washers and dryers. Im surprised Sears still sales LG products. Its giving them a bad name too.

I purchased an LG top load washing machine and have been completely unsatisfied since the day I bought it. My clothes suddenly smell. I was told that is because on newer machines the drain is closer to the clothes, if that makes sense. The drain pump has broken twice. It is not a part that is in stock, so we often have to wait for the part to get it before the machine can be fixed. It also has the off balance problem that many have already mentioned. It is hard to get it balanced. Obviously, this washing machine has a defect with the drain. They should take responsibility and replace it, but are not willing. I would echo what others have said already--do not buy LG.

I bought an LG LDF5545ST Dishwasher on March 26, 2017 from Lowes. Within a month the dishwasher started to smell so bad we thought there might be a mouse or something in it rotting. The dishes also were not coming clean or getting dried fully no matter what we did. I called LG and did everything they told me to try and it did NOT work. Do NOT buy this dishwasher, I am trying to get them to take it back, they are saying its been too long but I am going to do everything I can because this is disgusting, I cant even tell you how bad the smell is. Im going to schedule a maintenance person to come when the smell is at its worst.

The LG washer is not working and its displaying the LE sign again. This is the second time in the last six months that I have had to have this 18-month-old washer repaired.

Did a large kitchen remodel about 3 yrs ago and bought all brand new top-of-the-line LG appliances... It has been a nightmare with every single appliance from about the first week through the first 2 yrs. Let me begin by saying that I traveled about 10 months straight every year and only home for the holidays. I live alone. My appliances get very very little use.The french door stainless steel refrigerator (dont have model numbers at the moment.. this is a review in general of my LG experience) had problems from day 1. The light bulb and fixture within the fridge burned so hot that it completely melted the housing within the first week. Warranty replaced it.... 3 more times with various bulbs. I finally left it out at the last time when the warranty expired. The next problem was the rubber seal between the doors. They constantly rub and fray over time and replaced twice... Again... This appliance gets VERY little use.The HE Washer and Dryer have been well below my standards. The washer seal collects water and becomes stagnant and smelly... making my clothes smell. I do very little laundry when home obviously. I have to completely clean and dry the ENTIRE washer before leaving town. The dryer has been the worst of it all and expensive fixes. Twice in 2 yrs the heating element pulled so many amps (I am an electrician) that it started an electrical fire through the power cord with the dryer. This burned the socket and the cord and had to pay for the heating element to be replaced both times as warranty had expired in 2 yrs. I have moved both units into the garage and purchased a good old standard set of machines and have had no problems since.The dishwasher.... oh man... this thing... I have spent more on repairs and replacement parts than the cost since the day the warranty expired. First the control board went out 2 times in 2 months of being home. Then, came out to a flooded kitchen 3 times in 2 yrs. This was from a faulty regulator in the dishwasher that allowed the water to flow to the drain in sink. With all of these great features in the dishwasher.... My dishes were constantly covered in dried soap spots using the recommended dish soap. I had a plumber come out to see if maybe the water pressure was too low to rinse and he actually had to back it off. The dishwasher gets the least amount of use... Already the racks have begun to corrode and rust through the coating even though it is rarely used.All in all with everything said and done.... the quality of these expensive appliances has been well below standards. Customer service I did not like as once the warranty is expired they practically disown their product and recommend local service and repair shops or retailers. The previous appliances were GE and Whirlpool that were 30+ yrs old when I got the house. Never an issue and they worked just fine. I know that LG will not be getting anymore money from me as I have become so fed up with the issues and the paranoia of failures from using my LG appliances that I have already decided to replace them all...I have enclosed the most recent pictures of the damage/issues that I could. The refrigerator picture shows the most recent fix and where it had started to melt the housing again. I do not have the old housings but this one was remounted (it gets so hot that it melts the plastic and starts to hang) by the service guy when he replaced the rubber seals about a week ago.The dryer picture is obvious. I have rewired the house long before the new appliances and luckily this 2 times issue did not cause damage to the wire or wall or breaker. The receptacle and cord are what burn up when the heating element first starts to heat up upon starting the cycle. The washer is obvious as this is the only issue for now. 3 yrs of owning this dishwasher and I have literally ran maybe 20 loads of dishes in that time. Again.... I was never home... and holidays are usually spent with family.

The front loading washer and dryer have a tendency to pull threads and tatter clothes. Have been unable to find any snags or loose parts in the machines, but it continues to tear up our clothes and linens. The machines are a year old and have just started doing this. May need to switch back to our old brands of machines. Went back to place of purchase and they shrugged their shoulders and said this is a recurring problem. Their suggestion was to call a tech and spend $250 for a service call.

We purchased a refrigerator LFX31925SW, which I thought was top of the line. 2 months shy of 3 years, the compressor went out. Of course it was out of warranty. I did call LG tech support/customer service and they gave me the phone number of an LG authorized repair company. I called, they had retired, gone out of business. I called LG back, numerous times, I even used the chat online, I was told the same thing each time, it had to be an LG repairman. We live in a small town, kind of rural, I explained to them (over and over) that I had tried for 2 weeks to find someone to come and check our refrigerator, they kept insisting that they have LG repairmen all over the country. Someone would get back to us. Well, 2 weeks after that I received a message on my phone that they would go ahead and approve the one company I was able to get a hold of to replace the compressor (the compressor has a 10-year warranty). When I spoke to the repair company they had spoken with someone at LG, but LG had not faxed the authorization. I have called LG numerous times and get a different response every time. We have now been without our refrigerator a month now. We paid 2500.00 for this fridge from Home Depot 2 and a half years ago, you would think it would last or that LG would honor their commitment. I do not see us buying LG ever again in the future.

The purchase of the LG Washer is by far the worst I have ever made. Despite complaints to LG nothing has been done. The finish on it has faded, during the spin cycle the vibration is horrible, knocking things off the shelf, the smell cannot be controlled along with the mold on the rubber seal. Now I notice chipping on the glass on my front loader that has now produced a crack along one side and is making its way toward the center. Never will I purchase the LG brand again!

Initially, I had a pretty old top loader washing machine 16 years old (NOT LG) and it worked perfectly - actually loved it and all of my clothes came out clean and perfect! My husband thought hed surprise me with a VERY EXPENSIVE, brand new $2,500 LG front loader washing machine and dryer from Best Buy. I didnt even want it because our older set was fantastic! In any case, heres where all of the problems started. I should sue LG just for all the fights and yelling I did to my husband (ha ha) for this piece of CRA-!!! Now all of the problems. Immediately, everything smelled like mold, especially the towels (even though, we did the bleach wash as suggested and left the doors opened), SO MANY RUINED CLOTHES (almost every day our clothes got holes and rips) - I threw away about 5 pieces of clothing a week & it actually became a joke of everyday showing and telling my husband about another item I have to throw out because of the stupid washing machine. Also, even though, I dont use bleach when I wash, the lame bleach cleaning cycles later ended up leaving horrible bleach marks on our clothes. We owned the LG washing machine and dryer for about 1 year and I left it when we moved to our new home, my headaches are now over. Now I have a very old top loader washing machine (NOT LG) and my clothes get clean, no more holes, stains or moldy smells - I love it! Also, no more yelling at my husband :o))) Side note: We also had a LG flat screen TV that we purchased from Costco - it completely died after a few years. What have I learned: NEVER BUY LG PRODUCTS - PIECES OF JUNK!

Our refrigerator died right before the warranty expired ($3000 unit!). We have been 3 weeks without a fridge, lost hundreds of dollars worth of food, and are CONSTANTLY having to call customer service to get something done. The local repair service they sent out could not fix, yet I received an email from LG stating that it was fixed, and to take a survey. We speak with someone daily, and now just want them to get this POS out of our house and refund our money. So, even though they have ALL my info from registering the product.... I had to send them receipt copies. And THEN I get a return email stating, Unfortunately, I am away from my email right now, but I will reply as quickly as I can. This was less than 5 minutes after we spoke with her. After reading reviews, I wish I never bought this fridge. It looks like we will have to contact the BBB, and perhaps a lawyer. Will also be contacting Home Depot (where we bought it). DO NOT BUY LG PRODUCTS! Unless you like getting the runaround.

Bought a LG dishwasher in October 2016, due to shipping issues did not get until December, installed myself, first use it took about 6 hours to complete a cycle, and dishes were still dirty, soap dispenser never opened. Called Lowe’s, they told me to call LG, and they would schedule a service call. Well they set up one for 30 days from a lawnmower company? They came, said I had a loose wire, my fault, well before they got very far away dishwasher quit. Well to make a long story short, here it is August 18, and my dishwasher still does not work. LG keeps turning me over to AE service which I dont know who is more useless, every time they schedule someone I get a phone call within a few days of appointment from a service tech that either tells me I am too far away to service, or they no longer service LG due to not being paid, some say they cannot get parts, or get wrong parts. I have been told 3 times by LG service that I was being escalated to a buy back since I have had so many problems, but keep getting the run around. Today I was offered to buy an extended warranty, what a joke. At this rate it will be out of warranty before I ever see a repairman, she agreed, and said that’s a good reason to buy this extended repair warranty. If anyone wants to call me ** I am ready to get people together to contact the Better Business Bureau, if they have had the same issue, someone need to stand up for our consumer rights. I dont even have mine hooked up, gave 15 year old General Electric away, and never had a problem with it, brother in law loves it.

Our dishwasher needed a new motor when it was 3 years old and cost us $300 in parts and labor. The fridge gives poor water pressure, scant ice because the flap that should close automatically doesnt. The range stopped working last week after we used the self cleaning mode. We replaced the control board for $ 150 and the repair man came today because all that the new board did was get the clock to work again. We now need a power board for $170 parts and labor.These appliances are not and have never been abused. There is no excuse for all these repairs. LG is garbage. Never, never again will we consider anything made by this company.

We have had our LG Microwave for about 2 years, but today it started on fire when I went to re-heat up two slices of pre-cooked bacon. Pretty much as soon as it started, the right side wall started on fire! We opened the door and unplugged it. We are very disappointed with the quality of this microwave, model LMC0975ST. We have purchased two LG refrigerators for homes, two LG televisions and they have all been great, but not the LG microwave. I know this is a new technology, Smart Inverter, LG has claimed to put into these microwaves, so I can only speculate as to whether or not this had anything to do with the fire.

I bought an LG french door refrigerator model #LMX25981ST two years ago and feel fortunate that just my gasket needs to be replaced so far. After reading all the complaints about this brand, I am nervously waiting for something major go wrong.

LG ventless dryer purchased in 2012 for about $900 at Home Depot. It dies two weeks after warranty expires. Trip charge $72, replace control board $250, labor $100. Total $422 repairs. Do not buy LG products.

This washer is a POS. The stinky clothes comes from it being too stingy on the water. Yes, its supposed to conserve water but if I dont want my clothes to stink then I have to run 2 extra rinses with each wash and then run a Rinse and Spin cycle once that is done. The problem is that these washers dont use enough water to rinse all the soap out, leaving some soap on the clothing fibers... which causes them to stink and stink worse once you start sweating in them. It sounds odd but the excess soap is actually getting funky in the clothes causing them to smell. Give it a try. Im going to sell my front loader for one that doesnt care about using less water. Id rather smell like Im clean than save water.

My LG washer wt5001cw has got worse after two recall services. And LG cannot fix the problem and refused to recover it to the original state.

We had bought a semi-automatic washing machine (model no. LG-P9545R3S; serial no. 112NWGN036175) on 20/1/2012 from your distributor M/S Electro World at Chawlas Main Bazar, Paonta Sahib, Distt. Sirmour, Himachal Pradesh, 173025, India. We were delivered a faulty machine for which we had repeatedly contacted your distributor. We had also lodged a complaint with your customer care on 14/02/2012 for replacement of the machine, but all in vain. Nothing happened till date.

Ice machine was my favorite. And the storage. Has great room for lots of food. Big freezer. Drawers have great space as well. The temperature gets really for both fridge and freezer. Ive always have loved LG products. I have no negatives to say about all LG products.

I purchased a brand new LG linear compressor French Door with the glass sneak peek feature on July 23, 2021 from Best Buy for $3500! In early December – Just 5 months later – the refrigerator stopped cooling. It is now Jan 11, 2022 and I have had 5 LG technicians come to my home with 5 different possible causes from – You must have left your refrigerator open- to – Maybe YOU spilled something down into the ducts causing the compressor to die – to – The doors are not level, the front cross strip is not balanced, and the compressor was installed wrong and is now leaking Freon! STILL, they don’t return calls and just continue to send technicians every 7 days.They have ordered at least 5 parts and still – the fridge does not get below 46 degrees!!! The freezer frosts, the ice maker drips and I am fed up. I keep calling and making complaints – I think they are due for another class action lawsuit! LG means Losing Game! DO NOT BUY THEIR REFRIGERATORS. ONE TECHNICIAN TOLD ME HE HAS NEVER SEEN THEM REPLACE A FRIDGE IN HIS CAREER! A refund is a unicorn. LG, I’ll keep calling for my $3500 hunk of metal. I’ve had to buy backup deep freezers and form refrigerators to keep milk in the house! LG – stick to washers and terrible cell phones. I was last told that they cannot replace until I’ve had 4 repairs. I have now had 5! No calls back. I PURSUE ALL CALLS AND REPAIRS.

We have had our LG 2301HR Direct Drive Front Loading washer going on two years. First of all, when the washer starts its water loading process, the valves close so forcefully and quickly that the water pipes throughout the house clang, bang and shake. You can not only hear them but you can feel them. To make matters worse, the closing of the valves are frequent and many throughout a wash cycle. This is a major design flaw.Secondly, I am replacing today the cold water inlet tri-valve system due to a water leak that developed in one of the valves (most likely due to the water loading process). I believe this will fix the water leak but unfortunately it will not affect the rapid shutoff process that created it. Hence, the part is only 35 bucks but that is with me doing the work and finding the problem. Too soon to be having problems with repair or replacement and I feel this solution to be only palliative.Third, yes I, too, have the same problems with all clothing having a moldy, musky odor. This has been since day one. We have tried and are still trying ways mentioned by the other reviewers with little to no resolution. The clothes do not smell clean because of the mold problem and it is obvious some soil is remaining in the clothing. Overall, the initial price tag of the washer made it a big decision for our family. It, too, was a replacement for our older top loader that worked just fine.We were sold on the idea that it was much more energy efficient and would pay for itself in time with the energy and water savings. LG is making inferior washing machines at the cost of our ignorance or belief that we are buying a better product. They are deemed defective presented by the problematic facts as testified by the reviewers/owners. The health issue alone (mold and mildew) should be enough for the Federal Health Dept to intervene.What about the BBB (Better Business Bureau)? Someone getting paid off?! What happened to our rights as consumers? Our forefathers are turning over in their graves. My seasonal allergies have become year-round chronic and come to think of it...it has been for the last two years. Go figure.

The washer wash plate flew off & dented the tub. Repair was dispatched fairly quickly. Replaced wash plate. We were told that the tub would be on backorder until July. How can it take over a month to get the most important piece of equipment for a washing machine? Repairman calls back over a week ago and asks if we would take compensation from LG in lieu of the part. The part will be on backorder longer than anticipated. He told me that LG would be calling. I contacted him recently to let him know that I’ve received no call. His comment was “Really?” Then he laughed!!! Told me he’d speak with his supervisor. This is very disappointing. The sales clerk at Lowe’s raved about their product.

The washer has held up well for 6 years with only minor repair needed. As we found out, you have regularly clean the drain filter but its easily accessible from the front of the machine. The machine we own is not heavy duty but perfect for my wife and I now that the kids are out of the house. We will buy LG again when we eventually need a new one.

2017 FH4U2VCN Front load washing machine - Quite the most unreliable machine I have purchased in 60 years. Constantly stops at the rinse/spin stage with uneven load flagged. After 6 months of this I had LG engineer call and make the usual excuses too much load, too little load, wrong type of mix. What a load of tosh. To placate me he replaced the motor and housing to what seems no improvement whatsoever. It is now 12 months old and unless it is fixed once and for all it will go back to Currys and legal action will follow.The machine fails to complete on average three out of every five washes. At this point Currys is not in the picture as servicing has to go through LGs totally abysmal website where they cant even manage to email you that your complaint has been received - just warning you only to sent report once! What the blazes is that about?

Worst washing machine ever. Been junk from day one. Wont spin, says unbalanced unless you fill to top then have smell and dryer wont dry same load. Have to separate and dry rust on top by fill lid. Cant get anybody to work on. Drives me nuts. Ready to buy new washer and dryer. Sure wont be a LG. Nothing but junk and also bought mine at Sears.

Top of the line, kept my food fresh and delicious and easy to maintain temperature controls, it has a very attractive sleek look about it, very easy to organize my food and store what I needed it an organized fashion, energy-efficient, great capacity, lots of storage. I like it just the way it is - no changes please. I am happy with the way it is. I can think of nothing to change. Everything was kept fresh and It worked and met my needs the way it is. It came highly rated and recommended all over online as one of the best refrigerators.

Has been a good product overall. Some of the plastic parts have broken - cheaply made - but otherwise reliable. Has held up well over the last several years but at around 10 years starting to show some wear on the drum suspension from what I can tell. Guess most washers are only made to last at most 10 years. Then when a repairman came to see why it was shaking more than usual would probably be more prudent to buy a new washer than have the old one fixed.

Well, I have never been more disappointed in an appliance before. This machine has not worked since day one, but more importantly has cost me an inordinate amount of money based on my water bills. It took me several months to figure out why I was paying hundreds extra on my water bill. Granted, I live in a neighborhood that is overcharged for water. This washer consistently has an error of an uneven load (UE), even when I have all similar clothing in the washing machine. It continues to refill and refill and refill for hours before stopping. In addition, it is not even warm or hot water, but always cold. In addition, when I try to use a lower spin on delicate clothing, it continues to spin ferociously. To make matters worse, it will absolutely not wash a handful of items and forces you to use a large load. So if you have a handful of delicates you absolutely will not ever, ever be able to wash them.It is absolutely the worst washing machine and has cost me literally thousands of dollars. I was once run off the road from behind by elderly man in a Porsche. My van was totaled and my children I rolled over several times. I refused to sue him, but I would sue LG in a heartbeat. I simply cannot understand why there is not a class action suit. They are preying on consumers, and they are winning! So sad... but buyer beware. We will, unfortunately be filling our landfills with these machines. What a complete and had her waste.

I love the configuration of this refrigerator, especially the middle drawer. Beyond that, this expensive refrigerator has been a major disappointment due to multiple and repeated problems, including a loud noise when the compressor is running, and ice build-up in both the refrigerator and the freezer sections, resulting in three service calls for each issue.

I just called LG to try and warranty my french door refrigerator with a broken compressor. I purchased my unit Aug. 2012, and I am well within my 10 year warranty. Heck, Im still within the 7 year warranty for the other parts that will need to be replaced when they repair the compressor. They transferred me to their affiliated repair company and they want $1000.00 to fix my unit. If Im under warranty, why do I have to pay that much for something that is guaranteed to break again, from reading all these comments???? $1k I might as well use that money for a new unit, not LG!

We are doing a kitchen remodel, I purchased an LG refrigerator (dented), oven, and microwave. The microwave also had a dent so J.C. Penney discounted it. We installed it and the door scrapes horribly when it opens and closes. We called J.C. Penney whose automated service directed us to LG tech support, after about 1.5 hrs phone time they set a service call. The service tech arrived and determined the unit was irreparable, structural damage. I called LG for follow up, the operator couldnt figure out the notes, I had him read them back to me and stopped him where it stated, not repairable. I had to send pictures and a copy of the receipt that were already sent by the repair tech. After multiple hours on the phone I finally got a CNN number For a defective return. They said they will call me to arrange delivery.A week goes by and nothing. I called back and spoke with Alexander, he re-reviewed, Sorry, nothing we can do. I escalated to his supervisor, Willie who made it clear that I was bothering him and stated, I will not cover anything on this unit, go back to J.C. Penney. Now the unit is not heating correctly, waiting for the repair tech again. What a BAD!, experience. I will NEVER! buy another LG product.

We bought our fridge about 7 years ago. The drawer on the upper part of the frig broke about 1 year ago, and today a giant chunk of the freezer door shelf fell off. I looked at how much replacement parts cost and the price is not justifiable. Hope LG sees this review!

We have used the Easy Clean option on the oven, all it is - is a timer. You spray water in the oven, hit the option, wait 20 minutes, then clean the water up. The LG directions tell you to use 10 oz of water, spray on spot, and wait. Then it is clean. Nothing happens.

Worst Customer Service ever experienced. DO NOT BUY AN LG PRODUCT. Going on 4 months to get our new refrigerator repaired and still nothing.

Purchased an LG microwave, refrigerator and range 2 years ago. In the first 24 hours the condenser went out on refrigerator, had to wait 4 months for replacement due to back orders. Then 3 months ago the range start button decided to die (which controls clock and oven). Paid 100.00 for a repairman to tell me I would need a new motherboard for one button, which would cost over 450.00. Of course, I called customer service and went back and forth for 1 month to be told, sorry it is 2 years old. Well, I guess they only make appliances to last a minimal amount of time. Last week, I opened the microwave and the ???? vent fell off in my hands. Run to American made, these are junk!!!

We paid top dollar (over $3000) for an LG Linear refrigerator in June, 2015. In March, 2018, it began making strange clicking noises so we got online and followed some tutorials about how to fix it. Nothing worked. We had a repairman come and he had to replace the control board and fan, at a cost to us of about $600. Now here we are in October, 2019 and it’s doing the exact same thing. We are looking at having to replace both exact same things, only this time it will cost $690. We could have bought a new refrigerator for what we’ve spent on repairs in the past four years. I will never buy another LG product. Maybe the company will see this and offer some compensation, but I doubt it. It’s infuriating!

It simply just cleans clothes, doesn’t get stains out, doesn’t do any thing specific, and I’m short at a normal 5 ft. So the tub is a bit of a struggle to get into. So really other than the Oxi Sanitize which by the way takes 2 hours or some closely equivalent the washer is a plain Jane overly machine.

Like thousands of other LG Refrigerator victims my new LG model LSXS26366S died. I had to throw out over $200.00 worth of fresh food, spent another $1000 on repairs. I called LG speaking to call centers overseas trained to kill you with kindness as they provide no help. Then had to pay a local company to look at it, the technicians said I hate to tell you youre screwed sir, a sealed system failure. Compressor. Then LG on the 4th day arranged a company that showed up in the 1970 tiny pickup truck, they do not accept credit cards cash only- yup sealed system failure that will be another $89.00 bucks. $1,100 to fix it. The Federal Trade Commission is allowing LG Electronics USA to continue to rip-off Americans. LG is aware of their defective compressors & systems. I was told they are back ordered in Korea, could be 2 months before parts become available. A Class Action Lawsuit must be filed to protect Honest Americans from this company. Furthermore - If your large retail chain store is selling LG appliances - YOU ARE RIPPING OFF Your customers.

I bought my refrigerator on 3/1/2016. On 8/4/2019 the compressor goes out and I lost close to 1000$ of food. I called LG and they sent out A&E Factory service, which for one is a terrible repair service, and also sent a new compressor. A&E replace the compressor and left. The fridge then cooled for about 3 hours and then stopped. So then I called LG and they sent out another guy another week later and they said that the refrigerant had leaked out and they had no idea why. So they ordered three more parts and they came in and then another week later another repair guy came out to replace those. Oh, it was the same guy that replaced the compressor, and after that he left and said give it 24 hours, but after 3 hours it again stopped cooling. It has been three weeks since Ive been without a refrigerator now and I called again on 8/25/2019 and they still will not be able to get another person out here for another week and a half.

My wife and I purchased a new LG WT5070CW washing machine in January of 2013. This is a top loading machine. We started to experience mold/mildew smells from the machine shortly after we purchased it. We use high-efficiency soap, use very limited amounts of soap, dry out the entire machine (including the top lip of the washing tub) after every use, remove and empty the soap detergent/softener dish after every use, plus dry it out. We have used commercial after-market mold/mildew solutions to treat the machine. We have also used bleach rinses and vinegar rinses. We purchased a carbon filter bag that we place in the machine when not in use. Nothing seems to help and the smell is getting worse. So much so, that we are considering purchasing a new machine.We contacted LG about our problem and got a canned email response... do this and do that... all of which we had explained to LG earlier that we had already done. By canned, we mean it appears to us as if this response was meant for their front loading machines, as it mentioned making sure to wipe dry the gasket on the door of the machine. Our top loading machine does not have a gasket on the lid. We responded to LGs suggested fixes and asked to talk to a supervisor about this problem. So far, nothing from LG. The LG washing machine and dryer combination were not cheap. LGs customer service department along with their engineering department leave a lot to be desired. We ditched our LG phones earlier this year for Samsung and will probably do the same with the washing machine... although I am not sure what we will replace it with. LG products are problematic and I suspect will not have a lot of repeat buyers.

LG Washer/Dryer unit. Noticed water on floor, thought it was the washer. Repairman identified water coming from dryer. He was not able to fix the problem. Might add, weve passed the one yr. warranty and didnt purchase an extended warranty thinking back over 50 yrs of never having to call a W/D repair person. After some personal research discovered the water drain was not connected to the proper reservoir. Never saw a drop of water in the prescribed reservoir which means it was never properly installed at the factory or whatever reason LG can figure who to blame. Theyve given me some repair phone #s. None service our area. Discovered that they have a very narrow presence for repair people. This is a BUYER BEWARE of LG. No service, poor and rude customer service and a phone number with a broken answering string. In the meantime, LG has a duty and a responsibility to mitigate all damages and the Consumer Affairs Division of the State of California needs to look into a company that sells their products without providing a reasonable method of getting repair service. Their star deserves a huge Zero. I bought both items at Home Depot and they could not give me a repair person for LG. Right now were stuck with having an expensive dryer that doesnt work. Carting a basket of wet laundry to dry outside is a huge inconvenience for an 80 yr. old.

We purchased an LG Gas Range for our new house in 2017. It was fine for a while with the exception that the last knob on the highest burner would go on with the slight touch or just rubbing by it slowly. This we had to be very careful of. The oven never seemed to be able to be adjusted to the proper temperature and I always had to add time to cooking. Then it decided to throw me F9s. We did everything we could to fix this problem but it would run right for one time and then be back to a F9 after heating to 110. I have stopped using the oven and after reading all the reviews I know I have a dud. No sense in having people to come out and try to fix it with this virus going on. No sense in putting good money into bad. I will never buy an LG product again.

Purchased our LG French Door refrigerator about three years ago. At first we thought it was a great product. We loved the interior lighting and space. We quickly learned that the ice maker could not provide enough ice for just my wife and I. God forbid we got company. We constantly found ourselves having to purchase ice. About a year ago, we noticed that our refrigerator was rusting under the ice and water dispenser. I couldnt believe it!! Ive had dozens of refrigerators over the years and Ive never seen one rust like this. Its extremely unsightly and although the refrigerator works okay, were replacing it because it looks so bad. I called LG customer service (what a joke!). Their stance is that they are NOT responsible for what they call cosmetic damage because it does not affect the performance of the refrigerator. I pointed out to them that my car which sits in my driveway is much older than my refrigerator and it has no rust at all but they simply dont care. I will purchase another refrigerator but I will NEVER again buy anything that has the name LG attached to it.

Well, I have a 2009 Kenmore refrigerator built by LG. We have had several service calls this past year. Ice Maker, compressor, freezer fan twice. Today I was told it cannot be repaired. The reason it cant get fixed is because it leaks. The location of the leak comes from the side panel. When the refrigerator was built they use blown in expandable insulation. The tech that did that work in the factory did not do it right. I think the factory is in Korea. No fix for this problem except to buy a new refrigerator. I will never buy a product made by LG. I think some Kenmore products are made by LG. We just bought a new dishwasher. I will purchase made in the USA products from now on. I hope this helps other consumers.

Updated on 03/11/2019: This is a follow up to my January 2019 post. I lowered my rating to one star since the dryer (DLEX5680) was repaired only to break again within 6 weeks. The dryer was serviced and our house dryer vent was cleaned as recommended before using the dryer. It worked wonderfully for 6 weeks and now have the same symptoms. There should be a recall on this dryer. Very frustrating.Original Review: I purchased the dryer in mid-2014. Worked well first 4 years... Broke with a common issue. The dryer stopped working without warning. It thinks its drying but the machine is not running or drum rotating. Evidently this is a common problem since the repair company knew the problem and the part to order without a visit. Its been 3 weeks so far dealing with the warranty company and now we have to wait for the part. I will follow up this review with the wait and repair time.

Purchased an LG refrigerator LMC25780, spent over $1,700. After just 2 years in service the freezer started getting warm. Lost all of the food. Called the LG service number and was told the unit was out of warranty, except major parts. The technical came out today and said the compressor is bad and will have to order a new one. The compressor is still under warranty but I still have to pay for the service call at $250. What a ripoff scam they have going. NEVER AGAIN WILL I PURCHASE AN LG PRODUCT.

Remodel kitchen, replaced all appliances with LG top of line Stainless items. Within a few months the knobs start melting, after LG repairman visited a few times and attempted to repair the stove to no avail. I got the run around after contacting Home Depot where I purchased the items, the manager got involved and the range was replaced. The problem continued with the second range. I did get a couple set and then LG stated they would send one more set, now that that set has melted I just cant afford the high cost of another set of control knobs. Its really sad that you invest so much money buying someone products and they pretty much NOT worth the time you spend researching for the best products. These company makes Billions but do not care if their products are a value or if the consumers got a fair shake out of the deal!

Bought the side by side April 1, 2015 and compressor is broken as of June 23, 2018 when I noticed water pooling and my ice cream soft. Purchased at Best Buy and they give you an extra yr warranty. The repairmen don’t work on Sundays and Mondays so I have to wait 4 days before my appt. Originally they wanted to schedule me for July 2 which is 1 1/2 wks away. My refrigerator is mildly cool and the freezer has stopped freezing. I paid extra for LG unit which advertised their quiet linear compressor. I am very dissatisfied that the unit broke in 3 yrs. That is ridiculous. I will make sure that I purchase extra warranty for I see more breakdowns in the future. Wished I would have purchased a Whirlpool which is Consumer Reports recommendation. A few of my friends have Whirlpool and no problems.Updated on 06/26/2018: Had the repairman out. I thought it was the linear compressor but it turns out its in the closed system where the freon is connected to the metal coils. He thinks there is a leak. It is only 3 yrs old. This should not be. Another appt has to be set up and a specialist will come to find the leak and put freon in. If they cant fix it, then I get a new refrigerator. This is Best Buy warranty. Today they dont come with a 5 yr warranty. I will also plan on buying extended warranty. Things arent made like they used to when assembly people put it together. My old GE lasted 20 years. That was in the 70s. They purposely design them to break down after ** years.

I purchased an LG Dishwasher LDP6797ST on 1/27/18. On 1/21/19 just 6 days before the warranty would have expired the dishwasher wouldn't power on. A day later it powered on but wouldn't function properly. Scared I would have warranty expiration problems, I quickly purchased an additional 2 year extension and sent in a service repair via LG website. Two days later they contacted me and tried some troubleshooting over the phone. It didn't work so the rep said someone would contact me. The repairman contacted me 2 days later and said he needed to order a power board. Two days later he called and stated he was coming to repair. He showed and made the repair and the dishwasher has been working flawlessly. I also have had an OLED TV for 2 years and never experienced any problems with it.

If you look at my original review of 10/3/19 and the companys final reply of 10/8/19 it appeared that LG intended to do nothing more than leave us holding the bag as it were. However, without further contacting us at all, LG contacted a nearby service center and sent a new door to them and arranged for our door to be replaced AT LGS EXPENSE. The service man said the old door was going to the dump, so I guess LG didnt need to trust but verify that it was a warranty issue after all. They finally decided to do the right thing. Our refrigerator again looks the way it should, but we should not have had to jump through so many hoops to get this corrected. I stand by my original review. I will not purchase LG in the future.

I want to tell you about the major issue and health problem with the top loading washer. I have been getting mold in my washer and on my clothes EVERY time I do a load of wash. This has been going on for months and it isnt going away. I run the clean cycle every few weeks hoping to keep the tub clean but it doesnt work. Ive run the clean cycle using a quart of bleach and then again using a quart of vinegar. The tub never drains properly and that is what is causing the mold. This is ridiculous and is a major health issue!!! Ive reported this to Consumer Affairs as well. This thing should be replaced immediately!!!

Bought a LG Top Freezer. Very disappointed in it. Every time you open and close frig door, the freezer door seal is broken and air gets in. This causes my meats to get ice formed on them. Had service come out and told us that this is normal. I never had a top freezer before that opens when I close the frig door. They dont tell you this when buying it. Also found the same info about freezer door opening in their manual. So if they know about it, why not fix the problem. Also told new frig will probably only last 5-6 years. Thanks LG. Never again will I buy or recommend LG to family or friends.

Please do not buy any LG washers. I wish I read the reviews before I purchased mine in June. This machine doesnt rinse or spin properly and the loads are always wet and heavy. And this machine makes all the clothes smell horrible. I was told by LG that this was the customer error and the machine needs to be cleaned monthly. Ive never heard of such ridiculousness. A HUGE disappointment. I also never had to post a negative review for any purchase Ive made but especially after I spoke with a rep who was rude and utterly useless, I felt the need to post. Stay away.

I bought an LG French door ref. in May 2014, now is rusting on the doors. I contacted LG and they say it is not covered under warranty. They say it is cosmetic. I paid apx. $2,000.00 for it. It is the stainless steel doors that are rusting and I believe that is not cosmetic as it is the door not the look of it. They have been anything but helpful and I will never again buy, not recommend them to anyone. I have cancelled my other order for a dishwasher. I have other stainless appliances by other companies and they are older and just fine.

LG Refrigerator owned about 6 years trouble free. Woke up one morning to a freezer and refrigerator full of ruined food. Call LG and with smart diagnostic feature are told it is not cooling properly (Figured that out with spoiled food). Told need to be serviced by LG authorized service and was given a number to call. 155 for 5 minutes to diagnose bad compressor. LG is aware and has several class action lawsuits against them. Guy need to order part. LG warranty does not cover very expensive labor - 320+ to install. From all the reviews online - They install the same defective part and failure rate of the new one is very high- most fail within the next 12 months.

This washer is not a true balance washer as stated. It will pause with the UE code so I can redistribute the clothes or fill with water and try to re balance on its own adding an additional 10 min to 3 hours worth of wash time every single load. It will display UE regardless of light, medium or heavy loads. It wont even allow me to do the full tub clean option without pausing with the UE. No kidding!! I have called LG in regards to this matter and they state that the washer must not be balanced (and I assure you it is and has been checked with a level to see if I am losing my mind.) I do not understand why this washer is being sold still and not recalled. This is in regards to the LG Model WT4870CW Washer.

Another pricey LG appliance with a failed compressor at 23 months. At least a month waiting for parts. Ice maker shut off, water valve leaked after the fridge was taken by the repairman and ruined our kitchen floor, and leaked through to basement ceiling and damaged that as well... We were gone for 3 days. Add to that the food that spoiled when the compressor went toes up, and we have learned a very, very expensive lesson about LG refrigerators, and from the comments here, we are not alone. Repairman indicated ours was the 26th compressor failure he has had this year.

I purchased an LG Microwave P/No 3850W2A233P. The handle seems to be made of stainless steel - what a stupid thing to do since 90% of Microwaves are located above ovens. The heat from the stove and the pots and pans heat the handle and no warning label or anything lets consumer knows to be careful. That never happened with my Samsung Microwave and we owned it for 13 years. WHAT A Waste of money. My son got burned so bad we had to take him to the doctor. Horrible product. DO NOT BUY.

I bought this WT110CW washing machine at Sears and paid $722.24 including R.I. tax, in December 22, 2014. It is now May 23, 2015. I get a error code E6 that clutch is BAD, unplug machine and call service! I now see the same piece of ** is on sale at Home Depot for $576!! NEVER AGAIN A L/G PRODUCT, when the rating for them was excellent!!

Purchased in late 2011 as part of a range, fridge, microwave, dishwasher package deal from appliance warehouse. This is the third time Ive had to call for service and pay $60 charge each time on my homeowners warranty policy. The usual problem is burners that dont turn on and in the past, only a few would go out at a time, leaving me a workable burner or two. This time all are out and now the broiler is also down -- only the oven is working now. One service tech said the cables inside the panel were loose. How that happened, I don’t know because the range doesnt get jostled or moved around a lot. Another complaint within the first six months of purchase is an inside drip between the oven door double paned glass but Ive lived with ugly mess because the service tech couldnt fix it without taking the entire range to the shop for a week. But wait -- theres more LG product problems! The side-by-side door fridge problems have also cost me three service calls ($60 each). The icemaker frequently goes on strike for several months at a time and then on its own starts working again. Of course, this renders the ice dispenser constipated and totally useless. The cold water dispenser has the opposite problem and is often incontinent it keeps spewing water for several seconds after the drinking glass is removed.I believe LG must stand for Least Good and the range model number LRE30453ST must stand for Least Reliable Electric ** Stoves Terrible. I will never again purchase another LG appliance and recommend that other buyers also shop for another brand.

DONT BUY LG PRODUCTS! THEY CANT BE FIXED... Our 5 year old LG washer conveniently stopped working only 2 months after the factory warranty expired. How did this highly tech washer with cell phone connection (pic) with LG FAIL right after the warranty ended? We called the Authorized LG REPAIR company to fix it and after 4 months and 5 visits, the Authorized LG repair company using the built-in high tech cell phone support (pic), could not fix this washer... And it cost us over $400. in non-warranty parts (pic) and service. Our LG washer still does not work and LG support has NO SOLUTION to the problem. As a less than generous offer, LG Corporation has offered us only a 15% rebate on another LG washer purchase. NO THANK YOU!! DONT BUY LG PRODUCTS! THEY CANT BE FIXED!