The odor on my clothing and towels is absolutely offensive and I feel like everyone who comes close to me can notice it. I certainly hope that anyone who has a desire to purchase an LG front load washer reads all of these negative comments. I wiped out the inner rubber gasket. I could hardly get my finger inside of it and out came globs of black mold. I continue to run bleach through the machine as well as the fresheners that are recommended for front load washers. The odor still remains. I want my top load washer back, so I can return to Tide Mountain Spring detergent. My family was always complimented on how fresh our clothing smelled and I miss that! Shame on you, LG. You should be having a serious recall of all of these machines!

Love my LG washer and dryer. The steam function on both has been a great way of taking care of wrinkles and freshness. The quick wash function is exactly that - super quick. I am pleased with how well it cleans all types of fabrics. My only criticism would be the sensor function on the dryer. It is the same complaint I have regarding all sensor type dryers though - they really don’t do a great job and you often come down to find the dryer off and the clothing still damp. The time dry function and personalized functions are very good though.

I just purchased LG Washing Machine (412 SS /12 KG). This washer has so many deficiency and crazy programs as it was designed by a kid. Its drum is NOT adjusted and leveled with rounded rubber in front of it. You will never see drum is hanging down. When started it doesnt release water, but it releases water in burst so many time and it waste so much time. Drum keeps turning without water or just barely wet for about 5-6 minutes, depend on its useless programs. Half of its programs are dedicated to Steam-Wash. So if you dont use Steam, half of its programs are completely useless, while they could have add just one steam-key as an option to all programs.WORST OF ALL: it doesnt release enough water to clean the clothes. In fact there is no standing water in washer. They are just barely wet and there is NO option to add water in any program. So as a result I have to wash my clothes twice every time. Completely waste of time. Inside washer is so dark, and you cant see inside to know whats going on. Each program is unnecessarily too long. It just sits idle and does nothing or it spins in one second burst-like and stops or it turns in weird manner not seen in other washers. It sometimes turns too fast, and clothes are just attached to inside drums wall and they dont go through churning motion. It doesnt spin after each rinse to extract detergent. As a result if you dont wash them twice, clothes will come out with powdery stuff on them after dried up.There are no options to had rinse or fast spin to any program. Inside drum surface is NOT smooth, and has rough edges to touch on each and every holes as if they are done from outside to inside rather than inside out to make smooth inside surface. These many rough surfaces will absolutely wear and damage clothes. In addition there is another double horizontal line with rough edges across inside drum, and no one knows what it is for.This is very NOISY Washing machine. So-called OPTIONS on these washer are just that. If you want to change temperature, for example, then other options also change on its own without giving you choices or options are limited when programs are changed. Brief summary of this awful washer is: it doesnt put out enough water to clean the clothes - just make them wet, each program is too long, no option to add rinse or spin. I could add several other deficiencies, but enough said. PLEASE DO NOT BUY THIS WASHER.

Super convenient french door layout and its interior layout is better than most. Love the water/Ice dispenser. It fills any size from glass to gallon. Its also super quiet. Replaced Samsung that was total lemon. Similar size/Configuration.

Last year we had an issue with the LG refrigerator. The compressor went out. Then one year later, the compressor went out again. They were trying to charge us to get it fixed when it was a manufacturing issue. They needed to fix it with the corrected part rather than brushing it off and putting the same part back in of a different model. The first tech that came out was terrible. So my husband called and talked to a supervisor. Then the next person that came out was the same guy who came the year before and he knew exactly what the issue was. So after going round and round with LG, they did fix it. That took two weeks and I was not satisfied with that timeframe at all. I was also told that it would probably happen again. So, were looking to get rid of it.

I purchased a bottom freezer LG refrigerator three years ago. I opened the door and discovered there was no power to it. I just had a repairman examine it. It blew a simple fuse, but the fuses are soldered in so it cost me $400 to replace the control panel. Thats one-third the cost of the entire refrigerator. And its only three years old! I was looking at an LG TV, but I have now decided to never again purchase one of their products. My old, no frills Kenmore refrigerator was still going strong after 20 years. I decided to replace it with this one to improve the energy efficiency.

I bought a two drawer LG refrigerator last July and two days ago the freezer stopped freezing and the fridge stopped cooling. I called LG and they said that the earliest a technician could come out to look at it was in 4 days. I kept my cool and told the lady that this is not my problem and that she needed to let me know when the technician would be at my house. We talked for an hour, she kept telling me that the repair persons dont work on the weekend and I explained to her that this is not acceptable and to please call me back to let me know when someone would be at my house to fix the fridge which by the way is under warranty. She hasnt called back. I had to throw out the contents of the freezer and the fridge except for the ketchup.Apparently they have a process to refund damage or soiled goods but I have yet to receive the email from them to fill it out and send it in. I suggested that she call Lowes and have them send me a new fridge as I know they keep inventory in their stores. She seemed confused when I said this and I asked her where she was located. She said in the Philippines. I kept conversing with her and asked her what she would do if it was her family that didnt have a fridge to cool food products. She didnt seem to have an answer. All in all LG stands for Lifes good, well Lifes not so good in my house. I doubt I will buy an LG product ever ever again.

One year ago washer- dryer purchased. Washer leaves deposit of dirty material on clothes. Lowes said they can do nothing as it is past 30 days! Your reviews show similar complaints from other folks. Another voice! NO LG!

I will never buy an LG washing machine again. They are the worst. Two different internal parts broke and LG would not cover it, plus they hung up on me three times. Total cost for both parts to fix was $310, installed by another company not affiliated with LG.

For the last 2 years I have not been able to use my dishwasher. The reason is when it goes through a cycle it comes out smelling. I have had 5 repair man out here and they say there is nothing they can do - its the dishwasher itself. I paid over $1000 for this piece of junk. The only solution that they gave me was to go to a hardware store and get an item that you put into the dishwasher and its supposed to clean it. Needless to say I still cant use my dishwasher. When I bought all my appliances stainless steel this was supposed to be the best. I live on Social Security and its going to be hard for me to go out and buy a new one. It will not be an LG. I was literally washed the dishes before I would use the dishwasher. Now when I wash my dishes by hand at least I know theyre clean. I am very upset with this product. I have never complained to consumers but in this case I have to. Beware and if you do decide to get an LG make sure you have a very long extended warranty.

I should have known better than to purchase a refrigerator from Sears because of past experiences. On two prior occasions, (two different refrigerators) we had Sears technicians tell us that our units could not be repaired. So, in one case we purchased a new one from Sears but kept the old one. The old one was still running (5 years later), but the new one stopped cooling completely about three years ago. This time, we decided to live with the two partially operational units. The newer one has now stopped working, so we mistakenly purchased a new LG model from Sears, on Friday of September 2. Sears promised a delivery (for an extra $10) on Saturday of September 3. When we had not heard from sears by 4:30 on Saturday, I called their installation services. I was told that the item was not in stock--great. It was the Saturday before Labor Day, with food spoiling because the refrigerator was full of food.Ok, now I wanted to complain to someone at Sears, so I called their customer service (disservice?). After getting the runaround and being redirected to three other numbers (with 10 minute delays before connections), I found someone who could help. This helpful person told me that the unit was in-stock, but they were waiting for American Express approval for my purchase. I let them know that American Express has never (since 1964) delayed approval of my purchases and that I felt they were lying. I was told to call American Express. I told her that I wanted to speak to someone who actually knew what was going on, and the line went dead. I did call American Express; I was told that the purchase had been approved on Friday, so Sears customer service has more than one liar on their staff. Judging from all the other complaints about Sears, I wonder why there has not been more publicity to protect the public from this deceitful company, so much for customer service.

I was cleaning the exterior of my LG washer WM2701H with a soft dry dishtowel and the printing around the dial wiped off. Never in my life have I had any appliance that I have cleaned on the outside that the printing just wiped off. I was not using any cleaners or liquid on it. The service person I talked to said that the printing coming off was not covered by the warranty. To me that is not the point. In this day and age with the technology we have as a country, you should be able to buy a washer that when cleaning, the printing doesnt wipe off. The washer manual say that the outside of the machine can be cleaned with warm water and mild, non abrasive household detergent. Immediately wipe off any spills with a soft, damp cloth. I guess LG doesnt care about the consumer. Im so disappointed in their non-response to problems people are having with such expensive washers and dryers. Im surprised Sears still sales LG products. Its giving them a bad name too.

This has got to be the worse washer I have ever used. IF it completes a cycle, it may take 2 hours or more. This happens only occasionally as the machine usually errors out. We have replaced every part imaginable and still have a hunk of junk. Will never buy another LG product.

Updated on 11/08/2019: Have had an ongoing problem with a compressor on an LG refrigerator that is 5 years old and no it out. When the service tech came out on 10/24, the unit was eligible to be fixed free of charge, (which they told me would cost hundreds of dollars). When I complained to LG via ConsumerAffairs, they posted this response on 11/07. When I called them today to inquire about getting it fixed free, they said that now that is was November, we no longer qualified since it was now more than 5 years old, (by 7 days since it was manufactured in October of 2014). Why would they tell me this and then recant it? See screenshot below.... Beware of LG Refrigerators and LG in total, I have two of these refrigerators and their TVs.Original Review: The compressor on our LG refrigerator went out after just 5 years, although its under warranty, it doesnt cover Labor which turn out is several hundred dollars. In addition, it takes weeks to get the parts, not fun when your fridge is down for several weeks. I have two LG refrigerators that we spent more than $2,000 for each....terrible investment. Beware of LG refrigerators.

Model number LFC23760ST. My wife and I purchased this refrigerator with French doors and bottom freezer at Best Buy at the recommendation of the sales person. It seemed to be a good refrigerator until we used the ice maker. The ice maker is designed very poorly. As the ice cubes begin to build up in the container the ice begins to fall out of the back and underneath the freezer drawer and causes the drawer to get stuck. This happens on a constant basis whenever the container gets close to being two thirds full. Another downfall of the refrigerator is the crisper shelf and Im sure that all the other glass shelves have similar problems. From what I am able to determine the shelves are made of tempered glass. This is the first time I have taken the shelf out to clean. I did not take the other shelves out to clean, just the crisper shelf as Ive always cleaned them in place. I first left the glass shelf sit for about 15 minutes while I cleaned out the inside of the refrigerator and other parts. I then began to wash the glass shelf with lukewarm soapy water, and then I rinsed it off and let it stand for about seven minutes. There was still some water on the glass so I decided to wipe it with a clean cotton hand tower. While drying the shelf the action from slowly and softly wiping the shelf of remaining water it made squeaking sound when a glass window is being wiped clean. Then all of the sudden the glass shelf exploded on the third or fourth squeak. I mean, the glass shelf literally exploded and shattered. It did not shatter in place as a person would assume. I had glass all over the sink, counter top, all the way onto the top of the range, onto the window sill and all over the floor in all directions with the glass shards being about five feet away. I even had shards hit me on my body, arms and face, but luckily none got in my eyes. As a handy man who cleans many apartment units and replaced appliances, Ive cleaned over a hundred of refrigerator glass shelves and never once had this ever happened. Guess I should have taken pictures and send it to LG. Now I have to replace it and its over $50 but Im going to call LG and see what they have to say. If you have ever seen an opera singer singing and breaking a glass, this was similar except on a larger scale.

Couldn’t get the icemaker working..then range oven keeps burning memory card.. Had techs in and so far $350 for parts on stove and still not working. Have gone a month and a half NO OVEN. LG do not stand behind their products.. WOULD NEVER RECOMMEND AN LG APPLIANCE..

I booked a complaint for repair of front loaded washing machine on 19-07-2017, but is not repaired till date. The company technician visited my residence on 20-07-2017 & told me that he will visit again on 21-07-2017 after collecting some parts from the service center, but I am waiting till today. He also charge a amount of Rs 275/- on the day ie on 20-07-2017, but repair is still pending. Whether is this the customer care? When I approached toll free no, they told me that, Your complaint have been closed. Why closed without any repair.

Like thousands of other LG Refrigerator victims my new LG model LSXS26366S died. I had to throw out over $200.00 worth of fresh food, spent another $1000 on repairs. I called LG speaking to call centers overseas trained to kill you with kindness as they provide no help. Then had to pay a local company to look at it, the technicians said I hate to tell you youre screwed sir, a sealed system failure. Compressor. Then LG on the 4th day arranged a company that showed up in the 1970 tiny pickup truck, they do not accept credit cards cash only- yup sealed system failure that will be another $89.00 bucks. $1,100 to fix it. The Federal Trade Commission is allowing LG Electronics USA to continue to rip-off Americans. LG is aware of their defective compressors & systems. I was told they are back ordered in Korea, could be 2 months before parts become available. A Class Action Lawsuit must be filed to protect Honest Americans from this company. Furthermore - If your large retail chain store is selling LG appliances - YOU ARE RIPPING OFF Your customers.

Never loved a refrigerator like I love mine. The refrigerators freezer is huge. I can put so much in it. There is a second pull out door in the freezer where I keep my ice packs plus other frozen foods. The refrigerator section is also large and also it is a beautiful stainless on the outside.

I needed a refrigerator badly mine had broken down. I went to Best Buy to purchase. It was the perfect height for the space I needed. About a month later it was leaking badly from the back area to all over my floor. I called the company they asked questions like do I have central air to cool down the fridge because that is likely the cause of the leaks. Im not happy it was a new fridge so it should not leak. A year later same problem.

Purchased a LG top loading washer from Best Buy. Buying experience was positive with quick delivery and setup. After one year, washer has started leaking or rather pouring water out of the bottom of the washer. Additionally, the clothes do not get clean. I purchased the washer to handle larger loads like comforters, but it cant even clean a load of towels. I do not like that the washer decides how much water is needed to clean the clothes.

5 years ago, I bought an LG Washer and Dryer set for $1700 at Lowes. After a year and a half, I started getting the uneven load message occasionally. At this point, it does it on every single load, even if its empty. My water bill is outrageous because it just keeps refilling with water. Ive resorted to hand ringing each item washed in order to put the clothes in the dryer. LG will do nothing about it because its been 5 years since I bought it even though I started calling about the problem after 2 years. I refuse to pay $300 for them to come out to check the problem, then additional cost to fix it, since its a well known issue with their washers. It is a manufacturer design issue and cant be fixed. The only reason they are still in business is probably because of maintenance costs to continue to repair their horrible products. Model #WT4870C.

LG model no. WT4870CW dropped off this morning brand new. After delivery, delivery guy set up and did the programmed test run. This checks if water is supplied, if it vibrates excessively or drains. All looked fine until I did a small load of laundry which came out unclean. Then on second try, I noticed tub basin filled up all the way to the top and agitator didnt work properly. I even made comment that it was so quiet...well when agitator is not doing its job, its super quiet. After trying different cycles and settings and after motor started to smell like it was burning rubber, I called home depot. The sales man gave me a lesson in how much detergent to put in, reasons why clothes arent getting clean, and told me to unplug it, wait 3 minutes, then try again.After explaining Im 30 and know how to do laundry, I explained again about water filling up in wash cycle and agitator not working. He said he would call LG and have a new one out to us IN A WEEK. After already waiting a week and half for first new washer, still blows my mind when a sales person does not apologize for the inconvenience or broken machine THEY sold.Im under no impression LG will stop making worthless machines for a ton of money, but listen up all the peeps in customer service, KINDNESS GOES A LONG WAY. SAY YOURE SORRY. DONT MAKE EXCUSES OR GET DEFENSIVE. Does the machine not working say something about you? Or is it your ego that needs to blame the customer by default? Some customers are rude but others are just like you trying to do their best to figure out a solution to the small and big obstacles they face. If you cant at least say sorry or be respectful...think about finding another job that fits you better. LG fail and Home Depot fail. Pretty disappointed.

I have had an LRG30357ST range for almost 4 years now. All of the knobs have cracked at the base and now we had a gas leak from the burners because they wont shut off all the way. I have contacted LG and they wont do anything because I cant find a copy of the receipt from 4 years ago. You would think that having the stove should be enough proof that it was purchased! Now we are out of a stove until I spend $400 on 5 knobs or buy a new stove! You would think with all of the complaints and the safety factor, they would have a recall and replace the cheap knobs with one that have a metal base. They charge $73.52 plus tax and shipping for each replacement knob on www.LG.com. For that price, they should be able to make one out of stainless steel and not plastic.

My refrigerator is 6 years old. The ice maker needed to be replaced when it was six months old then the ice maker does not adequately produce enough ice. The door spring just broke two months ago. The drawer is broken. The plastic on the shelves have fallen off and the ice maker lever fell off a year ago. It is not a quality refrigerator for the price of $2200.00 made by LG. I also purchased the LG dishwasher at the same time and had to have service on it 5 times. It never cleaned the dishes very well and I tried to talk to customer service at LG and not only were they rude, the woman in customer service was threatening and nasty to me on the phone. I went two months at one time without a dishwasher when the dishwasher was fairly new. The customer service did not want to hear from me or help me in any way. This dishwasher cost $700. I had it for 5 years and had to get rid of it. Needless to say, I will never purchase LG appliances again.

In 2010, my husband and I saved up our money to purchase a new washer and dryer. I had heard great things about the front loaders and LG so we bought it. I have had such a bad experience with this washer and dryer. The time has never been accurate. I have to use the drain and spin multiple times. The dryer takes over 3 hours to dry. These problems are not from the fact that its 5 years old. Its been like this since I bought it. I am very unsatisfied with this product and will be changing brands and types as soon as possible. Not worth wasting your money!

I dont understand why LG would think we are so stupid that we would leave the refrigerator door opened! It beeps and keeps beeping when I am trying to clean it or look for something. This doesnt make any sense to me, and I find it very annoying that LG would think consumers are this stupid.

I am disappointed that the fridge stopped cooling in about 3 years. Repair process/experience is even worse. Took LG and contractor three times to come and fix and fix again and again. Food reimbursement never showed up over a month since request sent in as early as 4/1/19. Had to call on 5/20/19 and got another case number and told me I should have received an email in 48 hours. Now it is over 72 hours. Horrible experience! No more LG products for my family.

LG supervisor said that 3 items for my fridge are still under warranty and one of the items is a compressor. I asked the supervisor to send the compressor to me, but instead they want to send the compressor to their technician and the technician must come to my house. I had an experience with the technician about 2 weeks ago and the technician wanted to charge me over $400 for a problem that may not be the problem, and would charge me to fix other problems that might be the problem. Ripoff. Also, when the technician was at my house, he and the office said one thing to me but a different story to LG. I am in my 3rd week without a fridge. I spend money on ice, outside food and cold drinks.

My LG washing machine stopped working after 3 months! It is not able to complete a spin cycle and does not drain, leaving mildewy water sitting at the bottom on the washer. We called for an LG repair man who arrived at our home 3 days later. He walked in and pressed a few buttons then charged me $150 before leaving and doing nothing! The machine is still under warranty, yet, whenever we try to call them to actually fix the ** thing they inform us they will be charging us more. I do not understand why LG has a warranty system going, if they are going to charge us for a problem that we have not caused. Needless to say, I will not be purchasing anything with the initials LG from now on, and will do my best to persuade others to do the same. This companys ethics are deplorable. It should be ashamed of itself.

Purchased an LG gas dryer about 3 years ago to upgrade and be more energy efficient. My old dryer was 15 years old but worked just fine. Two days ago the LG dryer started to make a loud thumping sound. Upon further investigating I found a crack in the drum. I called the LG people and they said the drum has a 1 year warranty. My 15 year old dryer never had a crack. So needless to say I am not too happy about spending more money to repair their poorly made product. The person that I spoke with on the phone said that this was the first complaint about a cracked dryer drum. I think I must have been his first call ever because I can find plenty of complaints on the internet about this issue.

I saw the LG refrigerator on the store and it was a good size for this particular model. My parents have LG as well. So, I ordered it online and so far, I like the size of it. It has two different store options, but it’s a big room. Also, I dont like the smart inverter technology that it has. It turns off a lot more than it’s supposed to, so the temperature goes up and the cycling of the temperature is probably more than it’s supposed to. The refrigerator goes warm inside and the cooling kind of cycles on and off to save energy. But then, it goes too warm before it cuts off to go back to cold.

We purchased the French for LG refrigerator 2-3 years ago and it stopped cooling yesterday. We called LG support. The lady was nice, telling us to try this and that, but nothing worked. She then gave me a phone number to call for local service, with all cost paid by the customer. It is not good for such a giant piece of appliance to work for just 2-3 years. I called the local service anyhow. The stop by per se is $100, and the estimated repair cost (compressor issue-- it is cold when plugged in) is $650. Looks like this is a very common issue with this LG machine. Can LG do anything about it?

I have a LG HE front load washer and dryer Model #WM2350HWC and DLE2350W. I bought the pair at HHGREGG in 2011 or 2012. They have been a great asset to my laundry needs. They live up to their name, Lifes Good (LG). I havent had any problems with either one of them and they keep your clothes looking brand new. :)

The good part about LG is that they do try to present a customer service initiative to folks who post on social media. Sadly, it is a hollow effort. As anyone can read on this site, the response is either a really poor AI or worse, a person who types the same thing. Buying a $2,000+ refrigerator that makes excessive noise is unarguably a significant issue. LG claims this noise is normal, and I dispute that. Compressor noise that can be heard in other rooms is not normal.While LG did send a technician out to assess this issue, that was inconclusive, and the best LG can offer is to send another one out. But if the noise - the worst Ive experienced with any refrigerator for decades - is considered normal, why bother. When buying an LG refrigerator, be sure to buy the retailers extended warranty that allows a return after 3 (or whatever) attempts to repair.

I purchased an LG Refrigerator and has had numerous problems with the product. LG trained technicians has visited my house at least twenty visits. I have lost food products countless number of times, lost time off and wages from work and I still have a product that has cost me $27,000 worth of frustrations and disappointments. No one has offered me a replacements, food lost or lost wages nor have anyone ever returned a single phone call.The customer service is simply terrible, the person on the other end of the phone talks to you with little or no respect. I had to tell a gentlemen on the other end, Dont talk to me in that tone of voice. They even told me I had to write a letter to the higher management to further complain for, which made no sense to me when they have my record of complaints in front of them. The refrigerator has had 3 compressors replacements, an ice maker, the entire Freon system w 5 lbs of Freon, the motherboard and God know what else. I can go on and on about my experience with this product but I dont know if it would benefit anyone or even if it will get posted. I can say I wont stop until someone has heard me. Another weekend without a refrigerator!!!

I bought a brand new LG Refrigerator two and a half years ago. Now, the freezer door fall off. All the meats/groceries inside the refrigerator are melted and rotten constantly. I would like to know what to do and how I can get it fixed? I would like to know if this happens to lot of customers? Please help.

We bought 5 LG appliances in April of 2010 and had them installed in August same year. So far we have had to have the wall oven repaired twice after only 3 years. After the first repair it broke down again within 7 months and we were told the warranty for the new part was only 6 months! Trying to get a second repair took over a month of angry phone calls just to try to get a LG certified repair shop to even book an appointment! When contacting customer service they will not let you speak with any sort of management/supervisory personnel and there is no way to receive an address for a letter of complaint. Our convection microwave also stopped working after less than 3 years and had to be replaced at the same time as the second oven repair. Should have been done with the first oven repair but could not get the part from LG in time and they were going to charge for another service call!Side by side double drawer bottom mount freezer refrigerator hasnt had the water dispenser work for a couple years. Their top of the line dishwasher has been having grinding sounds for over a year and this week is now on a continual run cycle no matter which cycle you request, just does not stop as well as having the loud grinding sound the whole time it runs whether 2 minutes or 20 hours! Just waiting for our induction cooktop to be the last of the appliances to quit, should be coming any time now! It astounds me that consumers can pay top dollar for products and get lower than average results with the products and customer service. Trying to speak to anyone within the customer service center is a lesson in how not to conduct business, and not being able to have a contact address or email or phone number for customer complaint is infuriating.

After Redoing our house after Hurricane Sandy, I thought I would buy this Top of the line washer and dryer. The dryer is great, no complaints, however, the washing machine (Top-Load Direct Drive) does nothing but force dirty water through the clothes. Even with bleach, I could not get socks or floor washing pads at least clean looking. I despise this washing machine and will not buy another LG product especially from Home Depot. When I called about possibly getting service, they referred me to an Electronics company... Enough said. The electronics company wants to charge $80 to come Look at it. There is mechanically nothing wrong with the machine, it just doesnt work well and honestly, hasnt worked well since day one. This pushing water through the clothes is not effective at all. I would prefer a machine with an agitator but, those are hard to find. This machine is not that old and is not used all that much so, I have read reviews of the same situation and it is very clear not to buy this machine. I had read such great reviews for this machine but, am so disappointed because it has lead to nothing but additional costs for me to take at least some washes to the local laundromat on a regular basis. That is how ridiculous this has become. A fairly new (Bought in 8/2013) washing machine and I have to go to the laundromat to get my clothes clean. Buyer Beware on this product.

Put food in microwave, pressed the EZ ON BUTTON which will heat food for 30 seconds. The microwave started for about 1 second and then immediately just died. After about a minute it powered on was asking for the clock setting. It acted like it does when the power goes out. This microwave did this one time yesterday also. I entered and set the clock time and then input 1 minute time and, almost as soon as I pressed the start button, the microwave died again only this time it did not revive. It appears to be completely dead and is only about 16 months old (purchased October 2014). This is the first LG appliance I have ever owned and likely will be the last. I paid good money for this appliance and wish I hadnt thrown out the old one. It was rusted some inside but had been working for almost 20 years!! This stainless microwave model number(s) listed on instruction booklet: LCRT2010ST, LSRM2010ST. So very disappointed. Made in China. Maybe thats why.

We purchased a brand new LG washer and dryer in May 2013. Last week the washer stopped working and gave us an OE error. After the repairman came yesterday (Tuesday), we have to wait ANOTHER week for pump that was broken. I have been to the laundromat this morning to the tune of $20 to wash and dry clothes, not to mention the time wasted sitting there. These are precisely the reasons why we wanted a reliable washer and dryer. I am buying new kitchen appliances (microwave, stove, dishwasher, and refrigerator) this summer. I WILL NOT buy LG appliance again. The reliability is terrible!!!

Does a good job of washing the dishes, but the dish rack is of poor configuration. The dishes tend to end up at a 30+ degree angles to the vertical and this limits the capacity of the machine. But it looks good and performs well so no serious complaints.

The sour smell. I have run hot water runs in it but it still makes your cloths stink. The money we spent on towels and clothing. You have to buy them every 3 month. But I see I have the same problem as every one else. So what can we do about it? I want some help!

Bought an LG french door, lasted all about a year, just stopped cooling. 6 repair attempts were made, none worked, so after months of not having a working refrigerator, LG refunded our money. Well I went to Sears, bought a Kenmore. Well it is made by LG, but hoping to Kenmore standards. Now less than 3 years later, this one has also failed. LG may make good TVs and washing machines. But they need to get out of the refrigerator department, complete failures, TWICE!!

Ever since we bought our LG Model LFX31925ST in Nov. 2012, the ice maker is leaking on. You cant get ice from dispenser because all ice are frozen together and now the water is leaking from under the refrigerator and its not because of the water supply. Both ends of the water supply are dry. Now lets talk about the clothes dryer. We have the tech out 4 times because the tub was bent and they would not replace it until the manager came out and now its taking 2-3 hours to dry a normal load of clothes. We have a new LG gas stove and dishwasher still in the box new but were thinking on selling them and getting another brand because the LG line of appliance is not worth the money you spend for them and the quality is not there.

After reading so many one star reviews, Im now concerned this dishwasher may break at any moment. Ive had no issues and have used it almost daily for about one and one-half years. I guess Im fortunate because this was given to me by a family member who was moving into a new home and remodeling the kitchen with all new appliances (installed it myself). LG inverter direct drive. Ive always used Finish cubes.

LG Electric Range Model LRE3083ST - Bought it February 2015. I noticed a greasy film accumulated between the glass panels in the oven door. Called for repair person, he came two months ago. Hadnt heard back from him. Called LG and complained. They told me that they would send someone to clean the glass. Which doesnt resolve the problem. LG told me if I didnt like it I could go to Best Buy where it was purchased. Best Buy wont do anything over the 45 day return policy.

I purchased a washer/dryer at Home Depot in August 2021. Concerning dryer only there was no light feature in the drum. Spoke to Home Depot and LG service departments and neither would exchange the machine, or help in any way. My eyes arent good so I need that light. They both gave me the attitude that they didnt care about my problem. Whatever happened with service anymore. Im very frustrated... I have to use my phones flashlight to make sure the drum is empty.

Purchased this washer (WT1101CW) January 2014. Its been two years of rebalancing accompanied with numerous draining and refills as this machine struggles to complete a load. Have had a technician visit us three times and he made sure the machine is level, has a new board with updated firmware and still we have problems. Even more telling is the fact that a tub clean cycle (water only) cannot finish without the machine stopping to display UE. Ive given up. For a quick wash our neighbors have let us use their washing machine. In the meantime my solution is unfortunately to move to a different brand of washing machine.

Have had to buy a dozen or so new bath towels because the washer has been ripping up the old ones resulting in a shelf full of old rags. Am now going through the new batch of bath towels that are also being ripped up. I am presently in the process of accumulating another shelf full of premium rags... Thanks LG...

Model WD-10165FU - I am a South African customer and we have a 9 year old LG Front Loader washing machine (in excellent condition) which has been giving trouble for some time. The problem has been intermittent completion of wash/rinse/spin cycle. I had to resort to taking back cover off and manually coaxing the pulley/V belt to turn the drum. At times during the wash cycle the water would drain out but no amount of coaxing would induce the machine to spin.Today I called out an L.G. Electronics technician who, after checking the brushes in the motor, told me that the problem lay with the P.C. board but then informed me that P.C. boards for this model had been discontinued and there was no other P.C. board which would work. And then the coup de grace - he said I would have to buy a new washing machine. Is there any reason for me to feel totally dissatisfied with L.G. products! I feel that L.G. Electronics have erred badly by not ensuring that such an important part is readily available. I now have to discard an otherwise perfectly working washing machine and outlay big money for a replacement, which most certainly will not be another L.G.!

My LG washing machine has been a joke. I can not get the stinky smell out of my clothes. It is just gross. I have done everything people at the stores have told me to do, no success at all. Never will buy an LG again.

LG is one of the best dishwashers I’ve use, very efficient in less water, great heating system for drying, many rinses for clean dishes. Yet uses less water. The time to wash the dishes could be in a shorter time. Mine uses 2hrs 11 minutes then the dry process. I’d buy the same machine just the as I love the fact that you rarely have to rewash any dishes regardless of the food that sticks to it. Love it!!

Purchased a LG Refrigerator from Home Depot in July of 2012. Within probably a month, I had to call the company and have them come and service the freezer as it was completely frosted up. I did not find the person on the phone to be polite at all and pretty much implied that I had done something to make the freezer frost up. That problem was fixed and I have not had any further issues with the freezer. However, the plastic shelves are pretty much all broken as well as the plastic drawers. I called the company on two occasions to complain about this and once again I felt that the phone staff were very rude. I told them that all the shelves were broken so they sent me one shelf. Doesnt do me much good as they are all broken and some of the support for the shelves to sit on are also broken. I would never, ever, ever purchase a LG product again. Their support staff not very polite or helpful and the product is horrible.

Our LG refrigerator broke and contacted LG directly for repair since it is under the 5 year warranty. They sent a repair on 3 different occasions and they never were able to fix it. The issue is the compressor. I have thrown away my food several times and cannot cook since we do not have a refrigerator. It has been nearly 1 month now and LG has not resolved our issue. Our patience has run out and need to report LG. Today we received an email from Jennifer ** (Presidential Escalations Coordinator) and Abi ** (President Liaison) stating that they will buy back the refrigerator for way less than what we paid for the refrigerator. This is unacceptable! Do not buy any LG Appliance. Horrible company and extremely poor customer service. We just got off the phone with an LG agent who could care less and very unprofessional.

3 hrs + to finish a normal wash cycle. Soap dispenser not emptying properly. Not enough water in drum to clean clothes. Sometimes the clothes have dry spots on them. (No. The washer isnt crammed full.) Run Run Run away... I had a Maytag front loader when they first came out and I loved it... too bad I left it with the sale of the house.

Had been noticing small (and some large too) particles on my clothes. Blamed it on everything else except the washing machine. Read book and was instructed to clean tub with bleach or a tub clean. Cleaned it and the large particles became small particles. In the beginning I rewashed everything which didnt help. So now I have to shake the clothes outside, rinse and spin again, put in dryer and shake clothes outside or pick or roll off the particles. Have to be very careful when clothing is wet because the particle will smear and leave a mark on the clothes. Does not clean the clothes as well either. I called company and was given foreign representative who read from a script saying to set the washer on a certain number she gave me and put phone near the machine. She said it is okay and had no error codes. Spoke to another person who said to have someone come in to check it. When reading the website about this machine, it has the identical problem with many other consumers. One person described the problem as having a can of Pepsi explode in machine. Many have had techs come to fix with no such help to the problem, just a large bill to pay. This is sad. I have a top loader bought in 2015. The front loaders appear to also have a smell which I seemed to combat with the bleach and leaving the top open. It is indescribable and I do intend to write to the State Attorney General as this does not seem to be something that should happen with a brand new machine and the company takes no responsibility for the problem. Too many consumers have this problem. I could go on but I get extremely upset and my daughter bought in 2016 a front loader and Im sure it will happen to her. My husband researched on computer and we have to try to get more of these particles dissolved which we are going to try with vinegar. Bleach breaks up the sediment which you cannot see but the vinegar supposedly dissolves it. I am 69 years old and have never had such a problem with a washing machine. This is a disgrace!!!

Worst refrigerator I have ever owned and worst company customer service I have ever experienced. Refrigerator and freezer ($2600, 2 years old, and $500 food loss) failed to cool in October 2013. Had a third party warranty so called them. They sent a tech who said it was the compressor and could not fix it due to the fact that it was covered under LG warranty. Finally got an LG tech to come out only to tell me the same thing and said they needed to order a new compressor that would not arrive for 6 to 8 weeks because it had to come from Korea! Got help to convince LG that they were obligated to have parts available within a reasonable time per trade agreements. Miraculously, they found the part within 2 weeks. Tech came out and installed the new compressor, got the refrigerator running and left. Later, the compressor started getting very loud. I called and complained and was told it was normal. Im here to tell you that it was NOT normal and sounded like a diesel truck idling in my kitchen! After several more phone calls to LG, and speaking with several agents and supervisor with varying degrees of rudeness, I decided to investigate and found that LG had installed the wrong compressor. It took me 2 months to resolve this with LG fighting me and telling me that I was most certainly wrong with my facts. At the vice president level, LG finally acknowledged that they had in fact supplied and installed the wrong compressor. Another compressor was ordered and a tech finally came out and installed it. A couple months later the refrigerator stopped cooling again. I spoke with several LG personnel again to convince them that a tech needed to come out again. Finally about 2 weeks later a tech did come and verify once again that the compressor was bad. Long story short, another compressor was installed and failed again within a couple months. I then began requesting a replacement or refund. This process was a nightmare filled with rude and uncooperative LG personnel, along with 2 more tech visits that were apparently aimed at disproving my claims. In the end, LG refunded my money, but did not reimburse any food loss. The entire process started October 2013, and ended in April 2014. I have never before experienced such pushy and rude customer service as I did with LG. I know that if I had not been as proactive and persistent as I was in seeking a resolve to this matter, I would have received nothing from LG! They are the worst company! I unfortunately own a couple more newer LG appliances, and hope every day that they continue to run. I will probably just throw them out if I have issues with them rather than deal with LG. I will never again buy another LG product.

I bought LG fridge, model LFX31925ST, $2900, two years ago. Slowly, the fridge and freezer got warmer. By the time I realized it, I lost $500 worth of good. I spent three hours tossing food into the trash. I called customer service who told me to lower the freezer temp to -4 and open and close the door freezer door three times. Then, he said I needed a technician. I asked him how much the service call would be, and he said he had no idea. After reading all these other complaints, I think we should start a class action law suit and dense our money back. What a piece of junk! I always bought Kenmore prior to this purchase. I will NEVER buy another LG product!

We bought a refrigerator on May 19, 2012 for $2750. In July of 2014 the compressor broke. They replaced the part but made us pay for the labor. 2 months later our refrigerator compressor broke again. We have now been 2 weeks without a unit and they are refusing to replace the product. The new compressor is on back order and they are having us wait for the part.We have 8 children, have had our freezer food ruined twice by the unit going out, and LG simply does not care. They will not return email responses and just say sorry for not getting back with you, sorry your food got ruined, sorry your compressor broke and you now have to pay another labor charge for replacing it again. They do not help. DO NOT EVER BUY an LG product. If it breaks, you are going to get the runaround until you are completely defeated and eventually just buy another brand.

Well this washing machine is AWESOME. Works great and I can wash 15 beach towels at one time and even King Size duvet sets and NO problem. I have had this machine going on 10 years and I have had No issues. Even sings me a nice tune when it is finished....

This range is easy to clean, with lots of range top room, bakes and roasts really well. The large front burner heats a teapot of water in minutes and the simmer burner is a great feature. The control panel is easy to use and read. Overall, this is a great stove.

I bought a home last year which came with the LG TruBalance top load washer. I began having issues immediately with the “UE” code. It did not matter how large or small the load was, this code would come up every time I used the machine. I was constantly having to babysit the machine, re-distributing the clothes over & over again just to finally get one load done, taking close to 2 hours sometimes longer just to do one load. A lot of times I could see dry spots on the clothing, or I could see that the clothing was not clean. I had a repairman come who told me the issue was the computer software & that it would be better for me to replace this part rather than buying a whole new machine. I purchased the part & for a month I had no issues. Then the machine began to leak water from underneath, soaking my floor & also my dryer. Also, the dreaded “UE” code made a comeback, causing the machine to continue to refill with water repeatedly, start to spin, then flash the error code. I am so fed up with this machine that I have ordered a new Whirlpool with agitator just like I used to have. This LG is by far the worst machine I have ever owned, & I will not be buying any other LG appliances in the future.

I have almost the exact problem as everyone else here with the nasty mildew/mold smell. The rubber case around the door has black mold around it, which would cause dirty black stain on cotton shirts/bed sheets. If this is obviously a darn bad engineer or defect, why cant we do anything but cry and watch LGs executives getting richer with their Life is good slogan? Does anyone here work in the law department that can help everybody out? All I can do now is to go around and give this link to all websites that carry LG washers so that everybody has a chance to read reviews from the actual users, not paid writers who claim to be experts.

After 6 years of owning the dryer and doing no more than 4 loads a week - I live alone, I noticed a loud thumping coming from my LG dryer. It got progressively louder so I called a repair man. The drum was broken at the seam. It cost me $400 to replace the drum. $400! He said it was a fluke and that this didnt happen normally. But I just read online that others have had the very same problem. LG better pull it together. Now the dryer isnt drying the towels completely, I was researching the problem, could be my lint vent which is not a dryer issue but I came across these complaints and I was really ticked off. I feel burned. I paid top dollar for this dryer and I figured it was a top brand. Buyer beware is all I have to say.

I have had my LG top loader WM3470HWA for 16 months. My towels smell like mildew and the mold from the washer has left brown streaks on my white clothes. I am sickened that after spending $850 on a top of the line washer, I need to now take my whites somewhere else to be washed. This is all AFTER replacing the tub seal, which after numerous calls and complaints and hold times, LG covered. The incompetent tech came out after this happened and said not sure what else it can be. He shrugged his shoulders and said the only thing left to do is replace the tub, but sorry we wont cover that. So, now Im stuck with this expensive machine and I cant wash my white clothes. I called customer service again, and they basically wrote me off... Im furious and will tell everyone I know never to buy LG again.

I spent $800 for this machine and the clothes are absolutely filthy after washing with this machine. Like, I would have to take them to the coin laundromat. I am embarrassed to let guests use it. It is nasty. It gives me error messages of being unbalanced even when I am doing a tub clean cycle and there is no clothes in the machine at all. Ive had the service people out 3 times. They did nothing. Finally LG decided that the problem could be fixed – the month after my year-long warranty expired. Now they want $200 to fix the same problem I was calling them about all year. I am so frustrated. I am going to throw away an $800 washing machine because it is absolutely disgusting.

I have been using LG WD-8015C frontload washer for last four years and worked well. A couple of weeks ago, the pre-wash option could not pump the water into drum. After a lot of research, I understood as I have to change the cold water inlet valve assembly and did that by spending NZD45. With the new valve, the pre-wash pump never shuts off. This appears funny to me. I dont know if the new part supplied to me is still a faulty one. Did this happen to anyone? Call out for repair is around NZD50 plus labor of NZD60 per hour. I dont know what to do and how to solve this problem. I appreciate if someone can help me on this issue.

Our Model LFD25860TT has a manufacturing flaw where original foil bonded to insulating foam, between coil and freezer-area, flakes off and clogs evaporator drain. It then builds-up overflow water/ice in base and leaking onto floor. (Check online issues.) Had repairman out once, but finally mitigated myself by cleaning-out the flakes and substituting heavy Reynolds foil facing.

My mom actually suggested that I picked that brand and I thought it would be good to give it a try since Ive never had one before. So far its been good. I think its perfect as it is. It has everything that I need in a fridge. I like the double doors on top and the fridge on the bottom. I think its more convenient that way since I use more stuff in the fridge. I dont have to climb on the floor.

In 2015 I bought all my LG appliances just to get to the 4 yr with them when all came apart. Just in this yr my microwave stop working, my stove supposed to be fitting 5 pots, it only fits 3 on it. My wall oven broke as well, but my worse nightmare is the experience I’m going through with my refrigerator, a MODEL: LMXS30776S/01. This refrigerator has stop cooling and making ice 3 times this yr, between April and November. I called the warranty company and they throw the ball to LG, LG keep sending this A&E Factory service to work on this refrigerator and for the second time in this month they supposedly fixed and leave saying that it would take 24 hrs for the fridge to cool again, 24 hrs passed and The fridge still not working.LG customer service keep say that they can’t replace the unit until the technician writes in his report that the unit is unrepairable. Meanwhile they have the customer without a fridge for almost a month. Christmas is around the corner and this is becoming a nightmare. All I keep hearing from the technician is that this is happening a lot with LG Appliances and LG stead of replacing or reimburse the money prefers to keep expending money paying to service companies.

My LG washer is awesome. Clothes come out perfect and appear new even after several washes. The different cycles accommodate your every wash need. Tub cleaning cycle is easy and perfect for maintenance. Great product!

I purchased a higher end LG double oven gas range. It is made poorly using cheap and thin material. They used a silver film for the knobs to give the appearance of stainless steel. I didn’t even realize a metal looking film was used on the knobs until it started bubbling after a few uses. A year and a half later the bottom oven displays an F19 code. An LG technician replaced the harness and the ignition. 2 years later the exact same issue happens. I contacted LG and they do offer warranties for faulty products. Their products are awful especially for what you pay. There are so many other brands who provide quality products at a reasonable price and stand behind their products. I will never purchase LG products again and DO NOT RECOMMEND their products especially their ranges, refrigerators and dishwashers. They all begin to have issues and fall apart within 2 years and you will have to keep having them repaired around every 2 years.

LG LFC22770ST french door refrigerator - Have this fridge 3 months and the refrigerator is not cold. The freezer is frosting. Contacted LG and I spoke to a tech who is ordering a part without even seeing the unit. So well see but no excuse for this!

I love the way the oven cooks. It is my first experience using the glass cooktop. Still learning. Would have liked for the air fryer basket/tray to be included rather than having to special order it.

I just purchased your $800.00 LG Inverter Direct Drive Dishwasher, Model # LDF6920ST. It does not clean the dishes at all. Im very, very unhappy with your product. The inside stainless steel looks like 7 years old. I have not cleaned my dishes before putting them in a dishwasher since 1992. I cannot believe the electricity/water it uses and how your product - even after rinsing - cannot clean. I feel I need to put an extra rinse to help get the grime off. I have reduced my soap by half and the dishes still feel gritty. There must be something wrong with this. What can/should I do to have a rep come out to see what the problem is?

December 15 - I took delivery the LG gas range, opened it as the delivery truck was leaving (they did not install it) and I noticed the interior glass was not seated properly and had a small crack. The delivery truck had just pulled away, so sending it back at that moment wasnt an obvious option. I immediately called Home Depot, who gave me the LG customer service number. In my first call to LG, they immediately offered me a compensation check to have a repairman fix it. I agreed to this. Then LG transferred me to their parts and repair dept. The person in parts and repair said it couldnt be repaired, because it was not installed yet, even though it is just the oven door. At this point LG customer service number was closed for the day.December 16 - I called Home Depot service back first to get help. They personally called LG and had a ticket created in the LG system for replacement instead. They said in about three days I would get a call to schedule the new range delivery. December 21 - I hadnt heard from LG yet, so I called them. They said a manager there had cancelled my replacement ticket without calling me to let me know(!), because I had been issued a damages check, and I could no longer get a replacement. I explained that LG Parts and Service told me I could not have it repaired, because it wasnt installed. LG said they would send an independent technician out and they would decide whether it can be repaired without installation. December 26 - Technician is no call, no show.December 27 - Technician comes out, tells me LG will probably just issue a replacement, he has to submit a claim. He will call me in about 3 hours with an answer. I dont know what this means for the damages check they were going to issue? December 29 - I start calling the repair company back for an answer. I talk to someone there 1-2 times a day thereafter, each time they say they dont have an answer, but will in a few hours. January 5 - I give up, the appliance repair service isnt calling me back. I call LG, say I dont think a claim was ever submitted on the oven door. The notes in the system at LG now seem to indicate I was in the process of a replacement, rather than repair? NOW, three weeks later, they say a replacement *can* be done (I am not confident I will receive the damages check anyhow). I am fed up, I tell them I want that damages check at this point, so they will have to find another company to repair it.They transferred me to LG parts and service. I asked parts and service if they can simply send me a new oven door, and I will send the old door back? There are two metal clips that hold the door on, you just flip them up and slide it out, I believe its designed this way so you can take the door off to clean it. They will not let me handle this. I am given the name and number for a new repair company, and told they will be in contact with me ASAP. The new repair company hasnt contacted me yet, and isnt answering their phone right now. Both repair companies have very low ratings online, complaints through the BBB as well - though with something this simple, I dont really care - as long as they can repair it quickly. That doesnt appear to be a possibility. The LG repair and service escalated my request, which was supposed to lead to a callback from an executive team within 48 hours. They never called back.January 8 - The Twitter account for LG helps me in a direct message, which was more effective than any phone call I placed. They arranged an LG employee technician in my area to repair the oven door. The Twitter account person said it was requested the parts be pre-ordered, repair date is January 15. January 14 - I installed the oven in preparation for arrival of my new oven door parts. January 15 - The LG technician calls and says we have to reschedule because of a back injury. 1/19 was my new date he gave me... But then I asked if he pre-ordered parts. They were not pre-ordered. The technician checked stock in your system for the door glass. There is no stock available on the door glass, he doesnt know if there WILL be stock on the door glass in the near future, but he has put the order in now. He said to check back in two days for a status whether there will be glass.I made a big mistake installing the oven beforehand. I followed up with the Twitter account person, who was helpful again, but said the system indicates he has not ordered the glass yet. January 17 - The second outside repair shop, which I never was able to get ahold of, showed up at my house while no one was home, called me and said they were there to fix the range! They said LG (India call center, parts and repair) set up the appointment date and time. No one from LG called me about there being an appointment scheduled. I told them I have a factory tech already scheduled, they didnt have parts to fix it anyways.January 19 - When I check the online status, the technician still has me listed as a scheduled repair today. However, the status of the parts are still back ordered days later. How are there not parts available? 5 weeks as of today. Update: spoke to tech, parts are back ordered until at least the end of February. If the parts and service had told me this 5 weeks ago, the first time I spoke with them, I wouldve demanded a new oven. I assume I will be able to get a new oven, has not happened yet though.

Well, this is the first and LAST LG product Ill ever have. Waveforce top loader WT-5001CW. The consumer reports at the time we purchased the washer were good, but I guess only for the time they got any ink. After only three years this thing, like all the others reviewed here, throws up the UE (uneven) trouble code, and smells like a sweaty billy goat even with routine cleaning/preventative maintenance. Our clothes also have the same odor after being washed in this contraption, especially the towels. The first recall reprogramming was done shy of a year after delivery, so we never got to see it self destruct, although now I kind of wish it had because it would have at least provided some good entertainment considering how much this pos cost!! $800 for any sort of appliance that cant make it even 3 years without repairs, and cant perform the tasks it claims to = LEMON in my book. But the worst part of it all is, the company contracted to repair it is either heavily burdened with fixing these overgrown paperweights, or horribly understaffed, because theres apparently a two-week window in between each time they can get to me to diagnose and repair, with parts having to be sent from some God-forsaken dirt stain way out somewhere! Maybe I should feel fortunate that so far we havent been duped into dumping more money into this HE pit, but I shouldnt be having to take off from work for bs like this; I still lose money if I dont go to work, right?! Im firmly starting to believe that there is nothing new thats worth owning. Maybe you should too! LG should be BOYCOTTED for their transgressions against the consumers, and manufacturing should be brought back to AMERICA!

DO NOT, I REPEAT, DO NOT, BUY LG!! We purchased an LG French Door Refrigerator in July 2014. Model #LFXS30766S/02. In June of 2017, the fridge stopped working, circuit board was replaced. Worked until August of 2018, repairman just left, after diagnosing that it has a sealed system failure and it would cost $1200.00-$1500.00 to fix. This fridge, mind you, cost $2300.00!! We have lost all the food in it and are presently living out of a cooler and a small dorm-type fridge to tide us over. I wish that I had done more research before we bought this lemon! We named it Voldemort, because its evil! Do yourself a favor-do not buy anything LG! Evidently, they dont care about their customers or making a good product. Life is Good?? Not if you have the misfortune to own an LG product-especially a fridge!!

We bought new LG washer and dryer. The system has all of the auto dry functions and it only works when you do a manual dry. The sales guy told us to clean the sensors or rub water on the basket. It did not work. It appears that the gadget dryer is too complicated to actually dry the clothes. I have to run the dryer for hours to dry a simple load of jeans.

I bought my refrigerator in December of 2006. In Feb. of 2008, the light stayed on all night and warped the liner. There were burn marks under light cover which looked like it was melted. Thank God that my repairman, the Appliance Man, is smart and honest. He told me that LG was having a big problem with that refrigerator and that it was a design flaw - A defect in (on) the board and a known defect. He also told me to tell LG that it was unrepairable. Amanda ** from LG agreed to replace it.When they delivered the new one I was told that the new one would not be under warranty -??? It hasnt been a problem since although little teeny nailhead size dents appear out of nowhere. The drawers are cheaply made and all have one problem or another. I decided to write about my experience as many comments in the reviews sound as though they experienced my same problem. Thankfully I have a great repairman that knows his stuff!

I opened up our refrigerator door one morning and the interior had a burnt smell and the contents of the refrigerator were not cool anymore. My husband removed the plastic covering and the light bulbs. The light bulbs were extremely hot to touch. The white plastic casing above the lights bulbs were dark brown. I called LG the same morning and they will replace the burnt unit and cover the repair cost. There will be no charge to myself.

The washer/dryer are quite stylish, work well. The washer is very versatile and can clean small or large loads. There are a myriad of cycles, many I do not use. There are only two adults in the household. The dryer works well and does not over dry the clothes. My only complaint is that the washer takes way too long on the normal cycle. Thus I use the quick cycle on most loads.

My washing machine worked perfectly fine until LG decided to do their famous recall fix.... in which they insisted that we have done or our warranty would be null and void. What they should have said is, “We know you bought this top of the line washing machine, and it works fine but throw it in the trash bc when we send someone out to do this mandatory update, it will NOT work at all!!!!! Sign me up for any class action suit against them.... I have a family of 7 and a washing machine that is not functioning is not an option!!!!

We started to have problems with our brand new LG refrigerator 2 weeks after getting it home. First, it was the ice maker. We were still under warranty, and called to have it fixed. The rep said someone will be out the next day. The next day, the repair person said, I dont know why they would have told you that. I wont be able to come till next week. He came out, and said he fixed the problem and went on his way. Two months later, it was the same problem, repair scheduling and all. This repair man (when he finally came out) said, Oh, your ice maker has been broken since you bought it (wonder why the first guy didnt figure that out). He replaced it and went on his way. The outcome is we have ice but it perpetually gets jammed in the shoot and we always have to manually pull the ice out every time we want ice.Now, three years later, we are no longer under warranty, and are having major issues. The freezer is not working. It wont defrost and ice was building up. I called LG. The rep said $95 over the phone just to tell me what the problem is (I know what the problem is, I want to know how to fix it. I read the book and the error message on the control panel on the door says defrost problems). They will not give me any information without paying for it first. We decided not to deal with them anymore and called our local appliance repairman (nice guy). Yes, our 3-year old refrigerator needed to be taken apart and defrosted. The control panel had gone out and inadvertently kept it from defrosting. The control panel is $300 plus the cost of the house call. According to the repair man, 99% of repair calls on LG refrigerators are the control panel. When will the United States stop allowing poor quality appliance in this country?

Have a LG refrigerator that is 2 1/2 years old. Warranty for parts is ten years. It stopped working 9 days ago. Called LG and they referred me to A&E Factory Service. Called and made an appointment. Looked at Google reviews and 580 reviews and a 1.1 rating. Worst was do not let them in your house. They came out, ordered three parts, had to set another 4 hour window for an appointment. After 5 1/2 hours yesterday, he said it is working and left. Checked this morning and is still warm and now vibrates loudly. So now another five hours stuck at home tomorrow while they attempt to fix it. This company is who LG uses so when not if yours breaks but when this is who you will be dealing with. This will be a total of 15 hours waiting on them and over one hour on the phone with LG.This is an independent repair company who said almost all their calls are on LG refrigerators. LG has been a total waste of time dealing with. They truly could care less about me not having a refrigerator now for two weeks even if it is fixed tomorrow which there is ZERO chance of that happening. Talking to retailers because I am buying another refrigerator and certainly not LG. Salespeople confirm this is a common situation. Was referred to LG Executive Services who will not call me back. You have been warned. The repair company did state because of their known issues with repairs that I would get a one time free repair meaning would not have to pay for labor. If that is not a red flag.

Not worth a damn on the inside! Three failures after warranty. Ice Maker which I replaced. Board failure which a small appliance company replaced. Now the compressor is no longer pumping. And guess what, its only a year and a half old. Last failure date - 6/29/17 just before the fourth of July weekend. So now we have to scramble to get some refrigeration. We spend $500.00 on a basic GE to get us buy until I decide what to do with the piece of crap LG that looms in our computer room like some piece of artwork! What I feel like doing is putting a rope around it dragging it down to Lowes to leave it at their front door. NEVER AGAIN!

I bought this refrigerator three years ago when I bought my new house. However, this refrigerator has broke down about every 6 to 8 months. I had a warranty with Lowe’s for the first two years which covered it. Now that is expired. LG tells me I have a 10-year warranty and they’re going to fix it now it’s broke again. But I would never ever ever ever buy an LG again.

It was an up to date refrigerator and was spacious. It kept things at the right temperature and I like the color of it as well. It also had wheels for easy movement. It was fine the way it is. LG should make more of those kinds. It was a perfect weight and size. The refrigerator fulfills its duties. The price was perfect for my budget as well. It went with the design of the kitchen and the features are awesome. The other brands didnt come close to the LG.

One year and one day after we purchased this LG dishwasher LDF7810BB at Home Depot, the motor went out. Sorry! Its out of warranty. We traveled extensively during that one year and there were only two people in the house, so it was being used approx. every other day max, bringing it to maybe 100 wash cycles at the most and the motor went out? Home Depot could do nothing. LG corporate in Huntsville, AL would not even give a discount on the new motor which cost (back in 2008) around $275 plus labor. It still doesnt clean properly and Ive done all the maintenance they recommend. We even have a water softener system so it isnt the water. Ill never buy another LG product and I warn everyone who will listen (even strangers in Home Depot) not to buy LG products. Ill be happy to hear they are out of business.

I enjoy my machine, it is efficient. I’ve had it for about 5 years. I love the large tub, It holds a large load. I am able to do my king size sheets and spreads. I did consider a Samsung but in studying LG I found that it is a good sturdy machine and I do love it.

Bought this expensive $2500 LG fridge from Costco June 2018, we were remodeling our kitchen. After 6 months the ice maker defrosted and started leaking and unable to dispense ice. The repairman changed the ice dispenser motor and seemed to work ok. Then after another 3 months or so, the freezer and refrigerator stopped working, defrosting all of our food. We lived on ice coolers and no cooking. When the repairman came, he unplugged the ref, and it started working again. After another month, same thing happened, defrosted all of our food again, lived on ice coolers for 4 days till repairman came and says it might be the control board acting up? He will order the part but we have to wait another 3 days or so. We are waiting for the part he ordered Thursday and will come Wednesday, long wait for a very frustrating expensive ref? I recommend “Don’t buy this fridge!“ Not worth the headaches. I live in Vegas. Very hot here, no fridge life is not easy! Very frustrating, unhappy with poor customer service. LG does not even expedite repairs? Unacceptable... We bought a lemon? Hope this experience doesn’t happen to anyone...

About five years ago, I purchased a new LG with a freezer on the bottom and two refrigerator doors on top of the freezer. The ice maker is located in the upper left door (as you face the unit) in the refrigerator. So far, the ice maker has been replaced 5 times, and has never worked correctly. It will not provide sufficient ice output for a family of four. If guests are expected, I must buy ice at the store to supplement the output of the ice maker. The ice maker contained in this refrigerator is a poorly designed and constructed worthless piece of junk.

I do not understand how your company can recall a washing machine, put a part in the machine and it is still not fixed but yet your company calls it completed. I am not able to wash my childrens winter coats, raincoats, sporting clothing, bathroom rugs, and everything else that has water proofing including my sons, who is in a crib, mattress bed. I dont understand how your company can call it fixed. I am very disappointed with your company and unless I get resolution to this problem, I will be going to the Attorney General in NYS. I plan also to spread the word regarding the lack of customer satisfaction I received from your company. This is awful to do to customers who made good money for a product. Now, I have to go to a Laundromat to wash my clothes. Does that make sense to anyone who has bought a washer???

We received our new LG top load washing machine at the beginning of Feb. 2016. Mid March (not even two months!). We noticed all dress shirts and golf shirts were coming out with oily spots on them. Contacted Home Depot who directed us to LG. So, we did contact LG since Mar 21st. You cant reach customer service right away; each customer service rep tells you so many different things. Customer service asks you if you are using HE detergent or fabric softener, and then tells you to try tub clean with clean water then with bleach which didnt solve the problem. The technician LG sends tells you it is what youre putting in the washing machine is the problem. One customer service rep tells you once the technician looked at it, it will be escalated to Mgmt. for exchange; another rep tells you it is rejected and asks you more tub clean while your dirty clothes is piling up. The next minute, the rep on the phone tells you that they dont have an updated report from the technician. Terrible machine and service!!! Wrong machine to get!!! Our old machine didnt have this problem!!

LG HE takes less time to dry clothes. Uses less hot water. I like the front-loading washer and dryer better than top-loading ones. They were somewhat on the expensive side, but worth it. LG has an innovative motor that will last longer because theres less motion involved. I like the pedestals as well. Ive had absolutely NO problems with either the washer or the dryer, and no missing socks! Mine are full-size side-by-side units. There are many cycle options for each: water temperature for wash and rinse, type of material, intensity of spin cycle; the dryer allows for both timed and sensor drying.

I have an LG front loader. 6 yrs. old. Never had a problem. The quality is excellent. A few minor things I would change, like the short bursts of water when filling. Cleaning is very good and they spin so dry that it cuts down on drying time in the dryer.

I purchased an LG refrigerator (LSXS26326S-00) in 2015. This year January 11 it stopped cooling. I had a repair man come out to check it. We were told it was the compressor, which would run about $550 labor and $350 for the new compressor (also $145 diagnostic fee). The compressor was ordered and the repairs were done. It was repaired on a Thursday afternoon and stopped working by Friday evening. The repair man came out again and notified us the the BRAND NEW compressor was faulty. He told us this was common with LG parts and this was part of a class action lawsuit.At the time of this review, I am still without a refrigerator and just over $1000 in the negative for repairs that did not solve my problem!! I will never purchase another LG anything!! I am very upset that with this known problem LG as a company did nothing to notify consumers who purchased these faulty models of this problem that is beyond repair.So I did go online to see if the claims were true about a class action lawsuit and they were. The last day to file a claim was February 5, 2021. I was already past that date by the time I was notified there was such a thing. I wasted time and lots money on this situation and couldve just purchased a new refrigerator. I will tell everyone I know to never by LG appliances and go through this horrible experience!!LG this is for you...Consumers like myself work really hard to make sure they purchase quality products. You are doing them a disservice by not being open and honest about your products if they have problems. A company of your magnitude should make good with consumers who purchased these FAULTY models. Reimburse them or offer them a replacement model (equivalent or greater) with at least a 10 year warranty for all the pain and frustration that your product caused!!

The LG washer that I purchased from Sears in April 2010 has been nothing but trouble since I bought it. I returned the original to Sears within three weeks of having bought it. It wont spin water out of the machine and my clothes were sopping wet. The replacement unit continued to have problems with spinning properly. Last week, I noticed that the rug in my basement (just outside laundry area) got completely soaked with water. After five days with fans constantly running, Ive started ripping up my carpet. The pad is soaked through. It is a disaster in my basement now. And I have my house on the market. LG washer has ruined my carpet and made my house less sellable in the process!

I love My LG electric single oven slide in range with probake convection. It is so easy to use and cleaning it isn’t a hassle like some ovens can be. My last oven never wanted to come clean. I also like that it has gliding racks and the infrared grilling system. You won’t be disappointed!!!