We have an LG refrigerator (Model: LFC2576OTT). I opened the doors and found out that the unit was so hot. We cannot turn off the lights. This is our replacement refrigerator with the same company. A very bad product that could cost my familys life and our house.

Bought a LG Dryer instead of a Maytag this time and I am so disappointed in myself in doing so. The dryer filter will not completely seat and it has caught clothing on the corner and now looks like I have a little melted corner now also. It has damaged several articles of clothing. I did vacuum it out just in case to no avail. You have but one job and that is to put out a safe and dependable dryer and have failed to do so. For verification my model number is: DLE3170W. S/N: 505KWFNOF771.

Our LG washing machine exploded and imploded in less than three years. The outside walls of the machine are bent out and the inside components fell to the bottom of the machine. The machine moved 1-2 feet away from the wall and could have hurt our dog and gone through the opposite wall if we were not home. We are on our third case type number to track this situation. The number does not work to upload the sales slip for the third time in their system.Today was my fifth call to LG and I was on hold for 14 minutes to try to resolve the systems issue and have finally given up. LG made us have a service call to have the situation assessed and did not pay for the service. LG was told that there was no way the machine could be fixed and wed sent pictures to prevent the service call. The service person called LG and told them that hes never seen such damage to an LG machine. We are now determining the best approach to resolve this issue particularly with the safety concern. We are also getting rid of LG dryer due to our concerns.

My LG Washer is only 3 1/2 years old. At the spin cycle, it makes very, very loud noise. The repairman spent 2 full days repairing it and replacing the spyder drive, 2 bearings and a bearing seal. He said that we used too much soap????? We paid 1/2 as much as it cost new!!! I will NEVER buy another LG washer again and hope that no one else will ever also!!!

STAY AWAY. TERRIBLE CUSTOMER SERVICE AND THEY DONT CARE ABOUT PEOPLE. TALK ON On One like a computer, no feeling. This is so sad. You spend 5k on a fridge and 5 years later they dont care! So bad! Stay away from LG! Give your business to another company!

My LG washer was purchased at least 12 years ago, and it has worked almost flawlessly since then. The only problems are that the door needs a yank to get it opened and I have to be careful not to put in too much detergent or it will leak. My biggest complaint with this front loader is that it sounds like an airplane taking off during the spin cycle.

I am very satisfied overall with my washing machine features and performance. The only thing that I would like to change is the seal and all around the crevices has to be wiped dry after every load otherwise it starts to smell moldy and so do the clothes afterwards, so then I have to clean and deodorize the machine every so often.

Have been very satisfied with my LG Side by Side. Have had it now for 6 years and has worked flawlessly. Recommend this product to anyone looking for a reasonably priced fridge freezer. The automatic ice cube maker works better than any other one we have owned - never jams or freezes up and turns off automatically when it reaches setting on tray.

LKX31925sw french door refrigerator - Had repairs made about 6-8 times with no luck. They dont know what is wrong with it. Had several parts replaced, ice has been building up on back wall of freezer and they dont know why. 5 year extended warranty ending in Aug. 2017 and I have them returning Sat. for another time to try and find the problem. I called warranty co. and Sat. is the ONLY appt. available she could find ANYTIME. I was told about Clark v. LG Electronics USA Inc case 3:13-cv-0485-jm-jma, I mailed claim form in on 4-8-15, nobody knows anything about it. Price of fridge was $2732.75 including tax.

I purchased a fridge 12/19/16 from Home Depot with delivery for 1/5/16. Once fridge came in and they opened the box it had a dent which I had been told to not accept (Youd think they check them before leaving warehouse as it wasnt caused bringing it in). Called customer service and could not be compensated nor will they make arrangements to schedule a quicker delivery (as 1/17/16 was next available). It was also very frustrating as my husband had taken a day off to attend to this and not only did he wait for nothing I waited over 40 minutes to get an answer. Im not sure what kind of business LG runs but one thing I do know is that I will never purchase a product from them again. They must be out of their minds to think I will wait a month to receive a refrigerator to replace my broken one.

LG has a good reputation, has stylish fridges that work well and last a long time. LG has definitely met my initial expectations. When I do finally purchase another fridge it will most likely be LG as well. Spacious, keeps items cold, never had an issue with it not working or things getting hot. Very good refrigerator that I expect to last a long time. I would like more door shelves and more drawers though. Very rarely it will get TOO cold and slightly freeze certain items, but that has only happened a couple times. 10 out of 10 even with that one tiny minute issues. Would recommend.

I purchased the LG french door fridge in the summer of 2016. Since then, the compressor stopped functioning after 2 years. I spoke with LG and they were no help and had to pay to service people to figure it out. This past month weve had an awful smell in our kitchen whose source could not be identified. It was only yesterday we figured out it was emanating from the fridge. We checked online for similar complaints and found someone who located it at the back of the fridge. We had to remove the lower panel and clean out these trays filled with thick yellow residue. The trays do not come out so we had to use chopsticks and an entire pack of clothes to clean it out... This is unacceptable to us and we are at a loss as to what to do with this fridge. STAY CLEAR OF THIS FRIDGE!!!

Dont do it!!! Do not invest in a LG Front Loader Washing Machine!! It is the worst washing machine, the most I have ever paid for a washing machine I have ever owned. Here you go: 1) There is a terribly designed trap door at the bottom left where you are supposed to a) clean your filter and b) drain your tub out if pump breaks or any other problem with water remaining in tub. Well, if the tub gets full of water and doesnt drain out, the tube doesnt work and you open the lint cleaner and water goes all over your floor. It is horrible. I really hate this washing machine. Now it is 2 years old and the WATER PUMP had to be changed out. OMG, what a disaster of an investment. Please listen to me: DO NOT WASTE YOUR MONEY ON THIS WASHING MACHINE.

My dishwasher is not heavily used (6x/week) and within 18 months of owning it the stainless finish on the control panel (around the POWER) button started to wear off. I was told this was outside the warranty period and could pay to replace the door (for essentially 1/4 of the price I paid for the dishwasher). The dishwasher has been fine, not spectacular (the dishes are often still wet after drying overnight, I have tried every combination of drying cycles to improve this). Overall very disappointed in the quality of the dishwasher, wont be buying an LG product again.

Bought my LG fridge about 6 years ago and started having issues 2 months ago. The compressor went out. Luckily that part is still under warranty. However, 2 compressors later LG still has not managed to get the correct part to the Geek Squad to fix my fridge. First compressor they sent ended up being a television stand. Sorry LG I am not in need of a TV stand. Today the 2nd compressor arrived and it is the wrong one. How hard could it possibly be? How much money are these errors costing LG? I know how much they are costing me and it sucks. So now I have to wait 5 more days before they will come back to my house. I assure you this will be the last LG product I will buy.

I purchased a LG refrigerator and wasn’t aware of the known defects that come with it. One day it just stopped working. Being a licensed Electrician I decided to check it out. I immediately saw that the compressor had power, but wasn’t working. I dug up my purchase order, called LG and the warranty company. I did purchase the extended warranty when I purchased it. Now I find myself having to wait up to 4 weeks to finally get this repaired. They say they are sorry, but make little effort to move things along. They have known that there compressors are bad but don’t offer a recall on it. Tonight I’m going to go buy a new refrigerator (not LG) while I wait for them to repair the garbage they sold me. They expect a family of 6 to wait. I’m hoping for a class action lawsuit to happen so I can get some satisfaction from this. Save yourself, don’t waste your money. Buy a different brand and do your homework before you purchase. Disgraceful company!

Never had a problem with it. Front loader. I leave the door ajar so I have never had a problem with odor like some say they do. Saves water and detergent. I would recommend LG brand and would buy again.

We own a lot of LG products so when we were in the market for a new stove, we went straight to the LG section. Well my burner on my range wont turn off. I called LG and they told me my model was on recall and they were aware of the problem. The tech came out and said he had to order the part. Then after spending way too much time on hold (One guy didnt even put me on hold, he put me on mute for 20 minutes!!!), they told me my range was not on the recall list!!! So I would be responsible for the parts and labor!! I then spoke to the supervisor who basically told me there was nothing she could do. So what am I supposed to do with this defected stove... leave the burner on and burn down my house? Not only that the number they gave me for the tech was no longer in service, I had to Google the company myself and provided LG with the correct number... For that alone they should fix my stove! So I will be contacting the better business bureau ...Heres the real kicker, Im hosting Thanksgiving dinner at my house!!! LG stands for Lousy Grinches! They stole my Thanksgiving. Maybe Santa will bring me a real stove... by Maytag.

First bottom freezer unit I have owned and I will never go back to a top Freezer unit, and my next can only be four inches taller unless we remodel the Kitchen. The door magnets need to be a little stronger.

I have found that LG LRG3081ST turns on just by walking past the stove and bumping the knob. This has happened multiple times and needs to be addressed before my house blows up. This time the stove knob must have been turned on all night because the whole house smelled of gas fumes. I have looked all over the internet this morning to find out if there is any fix for this and have been unsuccessful in finding anything. This is very frustrating and needs to be fixed. I have read that there is only one-year warranty on this stove and this is not under warranty because its a design flaw LG needs to fix.

This dishwasher takes 2 hours to run a cycle! With a 2 hour cycle, you would expect spotless dishes. What a joke. I never have dishes that come clean in this dishwasher. The spaces between the tines are poorly spaced so that I am forced to use every other space or the dishes rest against one another. It holds about 1/2 the dishes that my old Kenmore held and doesnt get the dishes clean at all. This is the worst dishwasher I have ever owned. I have tried everything to get it to clean better. I run dishwasher cleaner through it all the time. I turned my hot water heater up to scalding to try to improve its performance. I have used pre-treater, rinse aid, different detergents, etc. It is just plain awful! I wish I had read these reviews before I bought this piece of junk. Never again! Im going back to Kenmore.

We bought a LG front loader washer and dryer at the astronomical cost of over $2200. My husband insisted on purchasing a 3 year extended warranty. And guess when the washer died? Five months after the extended warranty expired. This piece of junk didnt last 5 years! We didnt want to have to buy another dryer because ours is still working. We had no choice but to purchase another LG in order for it to fit with the stackable kit we have in our condo laundry closet. So now were out another $1100 for another piece of crap LG washer that weve had less than 24 hrs and already were having a problem with water leaking into the drum from some plastic orange piece located on the top of the rubber seal. Have no idea why water would come out of this piece, but its attached to the seal with a screw so obviously its meant to be there. God, I HATE LG and will NEVER EVER purchase another one of their crappy products!!!! DO NOT BUY ANY LG PRODUCT UNLESS YOURE A RICH GLUTTON FOR PUNISHMENT WHO LIKES FORKING OVER $2200 EVERY 4 YEARS!

I purchased the LG range from ABC Warehouse and the glass cracked and I called automatic. They say I abused my range and the warranty is no longer good. If they would explain warranty on a heated glass top better I wouldnt purchase a $900.00 stove that only lasted for 5 months. So I called LG, they couldnt help. So the extended warranty had me take out isnt any good either. I had a Sears ceramic top 15 yrs. and it never cracked.

LG WM2301 HW front load washer - Sometimes when washing cloths, mostly sheets and even light loads, the cloths are severely stained with what looks like mud. The tub has a residue of dirt also. This does not happen every time. I even drain the water from the tub like the manual suggests.

We were building a new house and when we were asking around for recommendations on refrigerators, LG was the brand people were recommending. We did have a washer and dryer that was LG, and we had a good experience with those. The refrigerator came with a counter depth feature. We had an awkward space we had to fit it into and I liked that it fit there and I havent had to worry about it. I had to make two warranty claims and both times, it was pretty easy to go through that process. I appreciated the service people that came and worked on the appliances cause they were professional and did a good job. I also didnt have to wait a super long time for somebody to come and help out. I would recommend LG.

I purchased an LG French-door refrigerator in November, 2010, from Home Depot for $1198. Earlier this week I came home to puddles of water in my kitchen as the refrigerator compressor died resulting in my losing about a couple hundred dollars-worth of food. I called LG customer service, gave my model number and was told by their representative that the compressor was under warranty and I would only have to pay for labor. I was then provided with the numbers of two LG approved repair services. I had one service come out today and charge me $95 to confirm it is the compressor that no longer works, and let me know that labor cost to repair would be $650. That is pretty high so I called LG customer service again because my friend had the same thing happen to her LG refrigerator 3 weeks ago (what a coincidence) and it cost her $250 in labor, a big difference from $450. Turns out LG can send out one of their repair technicians who can do the repair for a total of $375. I do not know why this wasnt offered from the beginning and why I was directed to an independent repair service that costs almost double, but that is a sub-issue. What was truly upsetting was that it was at this time that the customer service representative told me that my refrigerator is actually not under warranty and that I would have to pay for parts and labor. If I had been told this from the beginning then I would have not have had the repair person come out and waste $95. I would have just gone directly to buying a new refrigerator, which is what I am left to do now because the cost of labor and parts will be near $1,000. So in sum, I spent nearly $1,200 on an LG refrigerator to last me less than 8 years and, to add insult to injury, I then spent an additional $95 for a repair call on the bad information provided by the LG customer service center. I asked LG if they would reimburse me for this and they refused. What makes the whole situation even worse is that I see that there was a class action lawsuit over the LG compressor failures, so this is a known issue to LG. Obviously LG is not standing behind its products and its customer service is sub-par. I will not be purchasing LG items ever again and this includes not only appliances but also mobile devices, televisions, audio and computers. I wanted to share this by sharing this experience so others can avoid similar losses.

I purchased an LG refrigerator less than 2 years ago. Last week the compressor went out. I called LG and raised Cain and they agreed to cover all expenses related to the repair. Today the technician comes out and says I owe 79.95 for the diagnostic visits. I called LG and their customer service rep says yes they will cover the service call. Then the tech says no they wont. So when I speak with the supervisor of customer service he says no they wont cover it. So in spite of the fact that I was told they would cover everything, they will not cover the service call. There is no way I should be out any money on a fridge less than 2 years old. My grandmother had a fridge for 45 years. Today they make pieces of crap and create a revenue stream that end in purchasing another piece of crap. My next fridge will be a Sub Zero. I dont care how much it costs up front. At least you dont have to pump money into them constantly. I had one before this and it lasted 26 years with only one call for the ice maker. LG sucks.

This is the worst refrigerator I have ever had. Customer service is also awful. I would have given this product zero stars if possible. After owning this refrigerator 7 months the ice maker in the top froze and was leaking water. The water was leaking on the floor and also into the bottom freezer. LG solution was to send someone to repair it. So we have had the same problem and it has been repaired at least 8 times. The last technician told me to disconnect the top ice maker when I told him I can’t even put new floor in my kitchen because my floor will be ruined by this refrigerator. Worst refrigerator and customer service ever. I will NEVER purchase an LG product again. This is a very common problem with this refrigerator. The model is LFXS29626W.

I had the refrigerator for approximately without any problems. Style, price and capacity were the primary reasons I chose this particular refrigerator brand. In addition, the refrigerator was an appropriate items for the decor theme in the kitchen. Accessible water and ice from the door of the refrigerator, ample storage space for items placed in the refrigerator, blending of the refrigerator with the kitchen decor, ease of cleaning the inside and exterior surfaces and the quietness in the operation of the mechanical parts represent features I liked about the refrigerator. Shortly thereafter, issues developed with the ice maker that included water dripping from the ice container into the dispensing tray that eventually caused severe damage to the wood floor. In addition, maintaining an appropriate cooling temperature fluctuated, requiring a service technician attention.

We got the fridge, due to its size and easy storage design. However, the compressor has been miserable to deal with. It failed about 36 Months in, and the warranty had us paying $250 in labor. Fast forward 18 months later, and its failed again... I cant wait to get rid of this. Its been the worst appliance weve ever owned.

Updated on 5/17/2021: My previous review (Feb 2021) stated 3 repairs within 3 years. My gas oven (LRG 3193ST) will not maintain temperature. Taking 90-100 minutes to cook a pie (45 mins). We had a new oven replaced by Best Buy within 1 month of purchase (August purchase, November install 2017) because the display would not work when installed. We have had the ignitor replaced 2 times in the last 2 years (July 2020, Feb 2021) at our expense because they stated our warranty was expired when contacted first time.I received a call after my previous review (2/2021). The gentleman stated he would work with us either on replace or money back. But when I stated it was currently working due to repair the previous week, I was told he was unable to help us. The oven no longer maintains heat AGAIN only 3 months after repair. I tried to contact LG via phone and a recording state they were overwhelmed with calls to try again at another time. I tried a private message with no response. I AM A FRUSTRATED AND UNHAPPY CUSTOMER.Original review: We purchased a complete LG kitchen package August 2017. They were installed in November 2017 when kitchen was finished being remodeled. When turning on the oven the burners would work, but oven would not turn on. They stated it was the circuit board and a brand new oven was brought in and installed. In July 2020 the oven would not maintain temperature, at times not even turning on. Since it was not covered under warranty, we called a repair company to come in.They replaced the igniter. Starting in January we had the issue again. The oven would get up to heat then turn off leaving food completely uncooked. It would occasionally heat up and maintain the temperature but became so unreliable we rarely used it. Yesterday, February 2, I tried to cook dinner, the oven went up to temperature and then cooled down immediately. I turned off and tried again, the oven refused to heat at all. We now have another repair service call. It is getting expensive and the oven is so unreliable that I would not recommend an LG gas stove/oven.

I love the LG refrigerators. They are stainless steel, lots of shelving, space is plentiful, and can adjust temperatures for different parts (sliding drawers/fruits/vegetables/etc). One day, I hope to purchase the latest series.

After two fires and repeated calls to the LG company, I finally found someone who was able to point out that many LG ranges can be locked when not in use to prevent easy turn on on the elements. Page 24 of the owners manual says to press and hold the CLOCK button for 3 seconds to lock. If you have children or a tall dog (my dog has turned the stove on twice) it is a MUST to lock it.

My LG Tromm front loader washing machine finally bit the dust this week. The bearing is completely shot and I am ready for a new washer. I bought this washing machine in Feb. 2008, so I have had it for 7 years. I paid 1,000.00 for it then and would of expected it to last a lot longer than 7 years. I think it is too much weight working against the bearings of a front loader. I am going to try for a HE Top Loader now.

Thirteen days after the manufacturers warranty expired, this microwave quit working mid cycle. This happened in the evening, but I was still able to get a customer service rep on the phone. They suggested that I call back during the day and ask for a manager and that since it was so close to the warranty that they would most likely pay for a repair. Not the case. In fact its the complete opposite. The morning service rep would not even send me over to a manager but insisted on telling me that small purchases dont matter to them. If it were a refrigerator or TV, they would consider it, but not a counter top microwave. So if youre looking to spend money and have a microwave break in a year’s time, this piece is for you! I will never buy anything LG again solely based on this experience with their customer service, quality of product, etc.

Small ice maker which gives more interior room. But makes enough ice. Wish large crisp drawer had a little more height and better flip up door to reach items easier. Capability to contact customer service via phone to do diagnostics from input on top of refrigerator.

Used the self cleaning feature on the oven (3 hrs)! When completed, the inside was blistered and black! Mfg warranty sent technician out, who took video and spoke with executive technical support, who walked him through troubleshooting! The on premise technician was told by the executive technician to have me call customer service, which I immediately did! Spoke with nice lady, ** in Alabama who advised me she needed to find out why the ex. Technician didnt resolve the problem. I asked to speak with Manager, she said 35 of them are in a meeting! But she would call back today! Waiting!

This is a review of the LG customer service experience for a repair of an LFXS29626S French Door refrigerator. We woke up Christmas morning to find the 3yr old refrigerator was no longer cooling at all. Reviewing the warranty showed that the sealed system was still covered, so I placed a call to LG customer service. While the customer service phone rep was quite friendly/understanding and professional, thats where the enjoyable experience ended. Net-net is that after 4 months and 5 separate repair visits from 2 separate 3rd party repair shops, many phone calls, much lost time and spoiled food, the unit is still not functioning as expected. The unit was cooling properly after the 4th visit, but now the unit sounded like a leaf blower all the time. The final fix was more of a hack that only partially addressed the noise issue, but they say that it falls within spec tolerance.I called LG and requested escalation. Upon speaking to the escalation manager, I requested that they replace the unit since it was not actually fixed. She was very firm that the company had a process that must be followed and that they would not replace the unit. They offered a minimal reimbursement for the spoiled food, which would nowhere near cover all that we had lost. Either way, we have not received any reimbursement. At this point were going to put the unit in the garage and purchase another refrigerator - something other than LG. The thing that the company (especially the escalation manager) didnt seem to grasp was the concept of total customer value. Not only will this experience keep me from buying LG refrigerators in the future, but since they also sell everything from washers/dryers, to TVs, to cell phones, I will look elsewhere for many products. The marginal cost for them to simply replace the refrigerator would probably have been around $600, but instead they likely spent more than twice that on parts and 3rd party repair services. When you add that to the future lost revenue it was simply a bad business decision that could have been properly remedied in order to keep an affluent customer.

I purchased an LG dishwasher 2 months ago and I keep getting car for codes 3 different ones. Service man came out. Said machine is junk. Should be replaced. So LG in the Philippines sends out a 2nd repair company and he cant figured it out so he ordered 3 different parts... And broke my tiles in my kitchen and said if 2 service people come out and cannot figure it out theyll replace the dishwasher. I have sent several messages to a lady named Heather in Alabama who has stopped emailing me back. And all return calls have stopped although I call every day. Been dealing with LG warranty dept for 3 weeks every day... Leaving messages and emails and my problem is still unresolved. I would never recommend any LG product ever.

Wf t6017pc automatic washing machine - Hi guys! I purchased the unit since 2005. Its worth it. Been 10yrs yet it didnt give us headache. Until recently, I’m hearing this sound like there’s a coin or sharp object inside it while spinning. The sound is alarming. What seems to be the problem? Please help? Thank you.

I own an LG LFC25760sb French Door refrigerator. Unknown to me the interior lights stayed on inside the refrigerator and actually cooked or partially cooked my ribeye steaks that were on the top shelf. It looks like there is a lawsuit against LG for this but my model number was not mentioned in the article I read. Perhaps LG should install an indicator light that will show if the interior lights are staying on. I have unscrewed the light bulbs but the interior of the refrigerator is dark w/o lights. We are looking at new refrigerators and hope to find one that is problem free.

I purchased an $1800 refrigerator in the Spring of 2020 and it stopped working 9 months later. It is 9 weeks since I first reported the problem to LG. Two technicians sent to my home and authorized by them can not fix the broken compressor. LG is refusing to replace or refund and keep directing me back to customer service where we start all over again with overseas representatives reading a script and not seeming to grasp the situation. In trying to figure out how to reach a human who could move forward with a promised replacement, I discovered tons of other disgruntled customers dealing with the same frustrating experience: non-working products still under warranty that LG is either incapable of repairing or unwilling to replace or refund. Not worth the risk—buy another brand.

Have had this fridge just hit 3 years. Stopped cooling. Thought the linear compressor was going to be more efficient. Called and they said they would set us up for service. The service company will not be here for 3 weeks. Try to run a house with no refrigerator for 3 weeks. Did notice the company has an ad to hire people in our area. If I hadnt paid so much for this thing I would just get another refrigerator. Sure hope the matching double oven range holds up better.

I bought an LG microwave and 1 year later the handle broke. They came out and replaced it. Then 6 months later, the glass fell. They came out and fixed it. Then the 2 months the heating gauge didnt work. Someone came out again. Why is it that this expensive microwave keeps having issues and the warranty is only for 1 year! After all repairs, I still have problems with the plastic inter parts breaking. Whats with LG product?

This microwave has failed after only 18 months. Major failure, expensive to repair, it will have to be replaced. I dont recommend this microwave at all.

I bought an LG washer, model number WM2240CW, on 3/20/2011. I thought it was working okay until I noticed that everything I washed would stink. So I watched it wash one day and I saw it wasnt putting enough water in. So I added more water with a hose and it washed fine. So I called LG and told them the problem. They told me I was overloading the washer. I told them that five tee-shirts and five pairs of underwear with 10 socks wasnt overloading. I told them no matter what I wash, it didnt put enough water in. They told me this was normal. I said, No, it wasnt. I could see dry spots on my clothes while it was washing. They would not do anything about it. So now I have to add water with a hose every time I do a wash load! Dont buy an LG washer. They are no good and their service sucks!

LG is not a brand I would recommend to anyone. After being on hold for quite some time and passed to 4 different departments, all by accident, when all I want is help with a washer issue that is a known issue. Apparently the unit we purchased, a top loader inverter has issues with drainage after a short period of time. The washer is unbearably smelly. Water seems to stay in the plastic tub instead of draining. After going thru the manual and reading all the complaints online after the fact, we have not found a solution for a practically new washer. Oh, and our purchase records are apparently lost. So of course their only solution is to contact service and pay to have their known issue fixed. I will never purchase LG again. Have not had issues with other vendors like I have had with this one. If anyone has seen this issue and corrected, I would love to hear your solution.

I bought a LG dishwasher in 2017 from Home Depot. Registered it and it worked fine for almost a year. Then it started stopping before the drying cycle and constant beeping and didnt drain. Over the coarse of 9 months, 2 different repair companies, many hours on the phone, weve had the control panel replaced 2 times, the mother board replaced 1 time, the door lock/latch 3 times. Each repair lasts about 2-3 weeks. I have taken videos of the problem when they didnt believe me. The machine shows no error code and the smart app on my phone when linked says the machine is working fine. I have asked for a replacement washer because this is a lemon. I have documented all my emails to LG and to the service techs.When I read all the negative reviews on this same product, and under the review LG replies to contact them by calling them, or contacting on Facebook or Twitter because they want to make it right, I have to laugh. I have done all that including contacting them on Facebook. When the repair man visits your home and reports your problem to LG tech support, then sends the report to LG, tells you to wait for LGs response. No response in over a week so I call customer support. You cant call tech support only the repair guys have access to them. Customer service doesnt have access to Tech support. They leave them a note to call you. So you go round and round. As I am writing this I am waiting again for the repair man to arrive to fix my LG dishwasher that now will not start at all on any setting. It flashes, then beeps then stops.

We bought a $3,000 LG refrigerator 4 years ago. A few weeks ago, it failed -- an error message about a motor. I checked and found that the very refrigerator model had been the subject of a class-action settlement over the defective product. LG NEVER NOTIFIED US about the class-action suit, and the settlement has now been closed. LGs response to our problem: You are now out of warranty and a repair will cost about $350. This is truly a vile company which sells defective products. (We also had an LG TV die after five years.) Buyer beware!!

After reading so many one star reviews, Im now concerned this dishwasher may break at any moment. Ive had no issues and have used it almost daily for about one and one-half years. I guess Im fortunate because this was given to me by a family member who was moving into a new home and remodeling the kitchen with all new appliances (installed it myself). LG inverter direct drive. Ive always used Finish cubes.

We bought a LG washer and dryer on Nov 2013. The dryer broke in August 2014. We are dealing with the Factory Warranty thru LG that is managed by GEEK SQUAD that is associated with Best Buy. Unfortunately the Geek Squad is the worse Service Company to deal with. Up to now Oct 23 we had 2 technician coming to the house and 1 appointment which nobody showed up, and my problem has Not been solved! They promise me by phone to have the parts ordered 2 weeks ago and installed tomorrow Oct 24. Yesterday we received an e-mail saying that they can Not come again and postponed the visit to Oct 31. I can Not understand how a large company as LG can have such Bad Service. We regret very much having bought an appliance from LG. We Do not recommend this company to anyone!!!

We purchased all new LG appliances for our home. The dishwasher stopped working after 7 months. We called their support number and the people there do not know what they are doing. We have waited 2 weeks and no one has called, so I called them again. They still have not found a service company that will respond to our service call. They will not escalate the issue or give out phone numbers to reach someone higher up. I will not buy another LG product again and do not recommend purchasing one.

We have an LG refrigerator that is 2 years old. The ice maker stopped working in early April 2020. The compressor & fridge cooling ability stopped on 4/24. We have received nothing but the runaround. 1 certified repair place did a COVID diagnosis by phone & confirmed that it was the compressor, but said they would not come out until I had approval codes directly from LG. Jumped thru lots of good including uploading receipts to prove purchase date, amount paid, etc. Waited 12 days for the only repair service for warranty work & the guy showed up in my home with my elderly Mother & my Grandson with no mask or gloves for COVID precautions & did diagnosis only to confirm what our approval codes said. But, he doesnt travel with parts. Ordered them expedited to ship to our house & he said to call 800# if they came in early as first open appointment was another 11 days away. They came the next day, but when I called they said I had earliest time already. 2 days before the appointment, I got a text notifying me that I had a new appointment on 6/3 instead of 5/16. Avoid A&E (Sears). They have no help. Supervisors have been supposedly expedited to try a return at Best Buy, but thats been 2+ weeks. Do not Buy or Settle for a replacement LG product. They should be out of business. Selling & repairing known & continuing Compressor issues. Join the class action suit.

I called to ask about the glass door. The only reason I purchased a new stove was the oven door was cloudy. So I bought a new stainless Steel stove. First the door dented very easy and I had to spend 300 dollars to repair a small dent when I had it just a few weeks. Then right before the warranty was up I noticed streaking inside oven glass. I called and was told that it was not covered. I will never buy another LG product!

I have had the LG HE machine for approximately 2 years. When I first got it, I called LG because the machine wasnt getting all of my clothes wet and certainly not clean. They smelled dirty when they came out. The repairman said that the machine was working properly and proceeded to completely fill the tub to prove it to me. I have since found that the only way to get a full tub of water to cover my large loads is to run the washer on Bulky Bedding with Heavy Soil Level. (Nice trick for the repairman to use). How much longer will LG (I dont know about other so called HE makers) be allowed to dupe the public into buying these machines? I bought it to save energy and water. I care about our overuse of the earths resources in fact I am one of those who still hangs clothes outside on my clothes line. As soon as we can save enough money, we will dump this machine.

I have a front load LG washing machine that I have only had for 18 months. It started making a loud noise during the spin cycle a few months ago. We called service and they told us to stop using the machine immediately and they would send a service technician. The tech said we need a new tub assembly and it is NOT covered under warranty. It will cost $1100 to get fixed!!! Are you kidding ME??? I paid less than that for the washer 18 months ago! This is absolute BS. How can they NOT back their products after only 18 months. I am putting this POS out on the street and I will NEVER buy another LG product. LG products are garbage!

LGLRFC21760ST - Numerous calls to retailer and independent repairmen re: water spilling out from freezer and unto floor (It has ruined the hardwood floor in kitchen area) since purchase in 2005. Have paid lots in labor and parts over the years, they all do something different than the last guy..... and it keeps leaking. Called again and repairman said, You should have called us earlier. Really???? How many times do I have to call - and pay - to get it fixed? Now read that many others have experienced the same problem, but I have never been advised that it was a common issue with this fridge. Guy today said he would check to see if there were any bulletins issued on this matter for LG. Are those bulletins available to the public? Really, really frustrated after seven years with this problem. And now likely a very expensive bill. Plastic bins have also broken and will be replaced - poor design said the repairman - but that is the least of my problems.

I purchased an LG washing machine in Oct. 2007 at Best Buy. The washing machine rubber seal showed signs of mold within the first 6 months. I was told to keep the door open, but with animals and children here, this is impossible to do. The smell of mold is not pleasant. In 2010, I began to have electronic issues with the machine flashing the code le. I had 3 service calls for this problem (August, September, and December of 2010). The service tech would check the machine and circuit board for each call. This cost me $68.50 per visit. The same electronic issue code, le, began again in 2011. I have had 2 service calls (March and December). The same fix it job checked the circuit board. Again, the cost was $68.50 per visit. Now, in 2012, I have had 2 more service calls (February and March) for the same electronic issue, which cost me $68.50 and $119.00 respectively, for labor fees, to have the service tech do a full load of laundry! I was told that I needed to put heavier loads of laundry? After the tech left, I did a heavy load of laundry, and the machine again flashed the same electronic code, le! I have another service call tomorrow. They will now replace the circuit board (for around $300.00), but they told me that it might be another problem, like the motor. The total cost is around $461.50. LG does not produce good products. My advice to anyone looking at this brand is the old saying, buyers, beware!”. Shop for another brand!

LG Refrigerator model number LFXS30766S/02 - Retail Cost $3,799. topped working on 6/11/2017. It was Purchased on 7/9/2015. The unit was only 23 Months old. Compressor is Defective and there seem to be another issue with it. As an Engineer, I tested the Refrigerator myself and determined Compressor has completely failed. I called LG Service department to let them know that the Compressor is bad and it needs to be replaced. The Compressor is under 10 Year warranty. I was notified that a technician needed to come out and verify this. I was given 2 options: 1. I needed to pay Approximately $345 (I do not remember the exact amount, but it was this high) to come out just to look at it and fix the issue, but this will be a one-shot deal. Or Option 2. $459 to come out and verify, Fix the issue and then have it covered again under warranty for another year.I do not understand why I need to pay these amounts for something that is covered in warranty. Especially when I am reading all over the internet that this particular Compressor, Ice trays and circuit boards are Failing at an extremely high rate. I ended up having to pay $459 to have a technician come out to say that I was correct and they needed to order a new one. Its now 3 Months later and I do not have a refrigerator. We have given up on LG. Never again. Pass the word around. Do not wait on them to do the right thing. We ended up purchasing a Kenmore Refrigerator for the family. For the cost we paid for the LG, you would expect a quality product. But it seems like LG is using the US Market as a dumping ground for their defective items.

The LG is great. There is plenty of room for large trays or platters. Unlike most refrigerators today the design lets you utilize maximum interior space. Freezer is also very large. The only thing missing is sliding shelves. Well worth the price.

I love the features. The quality of the machine is top notch. I can wash blankets, sheets, big batches of clothing. Everything comes out clean and I am confident that the machine will work every time. This is my 3rd same washer. It was more money then the others but worth it.

Have always personally preferred LG products for our home. We have always had the best with always choosing LG products for kitchen appliances. I like the refrigerators stainless steel, double doors, ice machine, freezer that pulls out on the bottom... Significant discount. There was a really good sale. But wish the whole thing had separate temperature controls rather than just the crisper drawers.

This washer was an expensive purchase for me. As long as I wash very large loads it works well. But for smaller loads there are ALWAYS UE errors and I have to restart the washer multiple times. I wish I had never spent the money.

Purchased top of line LG washer/dryer ($2,256.79) from Warners Stellian (WS) with 5 year warranty- expiring 2016. Model #WT5101HV. Between WS, LG, and NSI extended warranty company, theyve been unable to repair or replace our wash machine. Weve been going to the laundromat for one month. We are beyond livid! Each entity blames the other, no one will take responsibility. I would not recommend WS, NSI, or LG to anyone. Beware! We just want a working wash machine!

4 yr old LG Front loader washing machine... nothing but problems! Kept getting UE code (unbalanced). Called tech and he changed tub seal. Worked for 2 mos and now I have been getting another code saying a spin/drain issue!! Cant put any towels in, not 6, not, 5, 4, 3, or even 2!! My towels are now being held hostage in the washer full of water and locked in!! This washer is a piece of crap and LG sucks! Never going to buy another LG product AGAIN!! Going to look at new washers this week and running from LG!! LG, you suck and need new engineers!!!

Updated on 08/12/2019: I reported this product problem previously and a week later, received a response from LG saying they would do something about it. I sent the info next day and 4 days later they responded that they cant find the number. I respond again same day, now three more days go by. They still cant find the number so I send model and serial number again (from the sticker inside refrig). And I added that this is a refrigerator, our food is spoiling, please call me (and gave my number) as if it was your familys food. FIVE days more, another message, We still cant find the number.It took me 6 minutes to find out the first three digits of my model number meant LG Electronics. Youd think two weeks would be enough to find the rest of the number. I would send a picture of the product label if there was a way to do that. If they really wanted to fix this problem, they could have called me and we would be this far in 10 minutes, not two weeks. I got sick last night, and it was probably spoiled food. Im 76 with a heart condition. There are so many facts to give here that it sounds like Im ranting instead of just giving the details. Maybe thats their strategy. Take the money, stall and make excuses until they stop. But I wont. I was using private mail so they could work fast and do their job. For some reason, some department at LG is just as bad as Sears. I know how to broadcast that.Original Review: $2200 LG made refrigerator completely fails after 18 months. Stops cooling/spoils food and almost new. Technician tells me its a known problem affecting 1000s of products. This is a brand I had trusted. Am told I need a board and possibly a compressor. $1000. I will ask them to fix it and will spread the word on what they do.

Have an LG higher stainless dishwasher that has been determined needs to be replaced by tech. Was offered a white may tag and was told only option or 500 dollar cash. Have been trying to get thru to discuss this matter and cannot get thru after waiting hours for some one to answer the phone. No resolution or cannot talk to supervisor. Bad business on your part. No resolution as of yet.

We purchased a French door ice maker fridge in 2011. LG GCP197DPSL- 560 L - $1600 (Lemon). One year later the ice maker kept jamming up and would not dispense ice. This then made ice crystals form that covered the inside of the freezer door causing ice crystals to fall all over the floor when the door was opened. 5 years, two replacement doors. 1 ice maker bin, dozens of calls to LG and numerous service calls at $75 each time and we still do not have a fridge/freezer that will make ice or not frost over inside. LG say they will not offer any more assistance or support or any kind of refund or compensation to us... LG fridges are the worst. Do not buy one. LG customer service (3rd world call centre) is an insulting joke of stalling and non commitment to help their customers in any way... Joke.

Please steer clear of this product. It is a nightmare to do laundry. Continually says its uneven and runs more and more water to try and balance itself. Unless you have hours to devote to one load of laundry, get another brand. I personally cannot understand the people I call at LG help desk; definite language barrier. This washer apparently is ultra sensitive to a sock or some other small item being on the edge and Im constantly rearranging clothes to try and get it to finish. Worst appliance Ive ever owned and Im in my sixties.

I purchased an LG top loader model WT5070CW on August 31st, 2012. From day one, it did not work correctly. Water would not fill properly and kept getting an IE code. I spoke with LG customer service, and they gave me a local repair center. They came out and said it was either the control board or a bad valve. He said he would order both parts and just replace both parts. I was notified today that the valve is on back order until Nov 29th! Unacceptable! This washer is only 2 months old, and now they are telling me I cannot get my part for another month? I told them I want a replacement or the part in the next day. They said sorry. I will never ever, ever buy an LG product again! My clothes do not get clean and the washer was defective since day one! I have filed a complaint with the BBB and want to get the word out to people to never buy an LG product. They do not stand behind their product!

I like the way the ice maker is in the door and picks up no taste or odor and a two drawer freezer. It has a lot of storage in the drawers. Ice and water dispenser takes tall stainless cups. Tells you when filters need changing.

Very disappointed. We paid over $1,200.00 for our washing machine and it lasted us less than 5 years. The bearings are out and it would cost $800 to $850 to repair. Do not get LG products. We also got a refrigerator from LG that is slowly falling apart. When I called LG to express my disappointment, they acted very disinterested and pretty much said, “Thats the way it is.”

Spacious, lots of storage, keeps food very cold, french doors, working icemaker, alerts you when you leave the fridge door open. All in all it has definitely has the qualities I want I just dont want to replace it with so much money again. LG has definitely met my initial expectations. It is a very good fridge overall and has all the qualities you need in a fridge but it needs to be made more durable and easier to fix when things break. Cause my ice machine doesnt work. I would have made it easier to clean, more user friendly, make it less loud when it beeps when you leave the door open. Also, the handle to the freezer broke, so I would made that more durable.

LG LMX 25981st - When opening left door of 4-door French style would hear a loud pop. Then noticed during this pop the display panel would flash on and off. Finally popping stopped. Now no water, no ice or water filling, no display lights on front. Refridge is cool and freezer freezes but no controls. Trying to find if others have had this problem.

The refrigerator is nice looking and functional. It met our needs and there are no repair issues. Thats why were repeat customers with the brand. LGs quality, features, pricing, and reliability has made them our choice for kitchen and laundry appliances.

We recently went through 4 months of renovations. What a nightmare and the contractor is not coming back to do the final touchups. We had our kitchen completely gutted and when it came to appliances we purchased and LG range and fridge. Both are working just fine. It takes a bit of getting used to when going from appliances from the 70s and 80s to new. We have had no problems with the fridge but then we have only been using it for a couple of months. The stove works fine. I thought getting a new stove would mean that I would wait a shorter time for a pot of water to boil but no. We are having a problem with the smell of gas every time we use the range. Whether it be the oven or burners, we smell gas. There is conflicting information on the internet as to whether this is normal. We shouldnt be able to smell gas in other rooms other than the kitchen but we do when we use the range. The other issue which is major is the knobs for turning on the burners. This is a complete safety hazard and how this design passed any safety inspections before selling to the public is beyond me. I have singed my long hair twice, once reaching into a cupboard near the stove and another cleaning by the stove just because I barely leaned against the range. The knobs turn by barely brushing up against them and instantly the burner is on before you can get out of the way. If my children were still small I would not keep this stove. It is a accident just waiting to happen. I find this design terribly irresponsible for a company to have and this range should be recalled. I also find the venting of the oven across the cook top not the best design also. When I use the oven and the burners at the same time too much heat is being created and at one time our range hood fan went off on its own and didnt shut off until the heat had dissipated. At the same time the oven vent causes the pots on the stove to heat up even more than from being on the burners and the handles can not be handled unless using a pot holder. It bakes well. We find we use the convection more because on bake food isnt crisping up as much as we would like. I guess thats the difference between electric heat and gas. Companies need to stand by their products better. Our old fridge of 25 years is still going on strong and has been relegated to the car port as an overflow fridge. I am certain that these new appliances of today would never last that long. If the new LG fridge goes we might have to bring the old one back inside. Oh and our 2 year old Samsung T.V. just completely died. What quality!!!

I bought this refrigerator three years ago when I bought my new house. However, this refrigerator has broke down about every 6 to 8 months. I had a warranty with Lowe’s for the first two years which covered it. Now that is expired. LG tells me I have a 10-year warranty and they’re going to fix it now it’s broke again. But I would never ever ever ever buy an LG again.

Remodel kitchen, replaced all appliances with LG top of line Stainless items. Within a few months the knobs start melting, after LG repairman visited a few times and attempted to repair the stove to no avail. I got the run around after contacting Home Depot where I purchased the items, the manager got involved and the range was replaced. The problem continued with the second range. I did get a couple set and then LG stated they would send one more set, now that that set has melted I just cant afford the high cost of another set of control knobs. Its really sad that you invest so much money buying someone products and they pretty much NOT worth the time you spend researching for the best products. These company makes Billions but do not care if their products are a value or if the consumers got a fair shake out of the deal!

I would give zero stars if I could. We bought all LG kitchen appliances less than 3 years ago. The oven and microwave are terrible. We are on our second microwave with them. I rarely use the microwave and while it was heating, it just shut off. It was most likely the circuit breaker and when that happens no reason to try to repair. We tried to buy another brand but we wanted to match and the sizes were off, so we spent another $300+ on an LG microwave and are crossing our fingers. The oven I never use because the temp is off. Its too hot and I either undercook or burn everything. Ive even tried thermometers something is off. My old oven and microwave (not LG) lasted over 10 years and I had no complaints, none! These new products are expensive and terrible.

I bought this refrigerator at Sears with the extended warranty and after a year I havent noticed it rusting around the ice and water dispenser. Ive called Sears. Ive called LG and Sears flat out says they do not cover rust on their extended warranties and LG doesnt want to hear about it after a year. Ive had plenty of problems with the ice maker. Makes ice until the bin is full and then it tends to freeze up and not eject ice out anymore. 2 things you can take away from this review is not to buy from Sears and do not buy an LG refrigerator.

Had to buy a new dryer when our old ones cord was incompatible in our new home, decided on the Gas Dryer Model DLGX3571W. Soon after purchase, started making high-pitched whining noise. Also started shrinking a lot of our clothes. Had 3 service calls with seller (ABT, who is awesome), then 2 with LG. First LG tech told me the problem was a missing outside vent. Brought in a handyman - the vent is right there, working fine (i.e., LG tech flat-out lied to me). Second tech couldnt find an issue either, thought the noise was an installation issue.Called LG, they told me that (1) they cant find a problem, (2) its operating as designed, (3) if they bring someone else out who still cant find the problem, theyll charge me, (4) they wont replace it because they dont know whats wrong with it. I asked if their dryers are designed to shrink clothes. Response: We couldnt find a problem. I pointed out that even if they cant find it, shrinking my clothes is a problem. Response: Its operating as designed. I said that my previous LG dryer didnt shrink my clothes, but this LG dryer does that when I use the exact same settings I used before. Response: We couldnt located a problem.

The features that I like about the refrigerator is the finish, the size, the overall design, it also has large storage drawers and also has a large freezer to make it easy to organize your frozen foods. I would like to see a more variety of colors and finishes and more unique and innovative features that no other brand has and app to control the temperature of your refrigerator and a ice and water dispenser that can be controlled by an app as well. I choose the LG brand because the brand has been around for a long time. They are a high quality brand. They make a variety of durable and unique products. Their products have a unique and stylish design and are easy to use and lasts a long time.

After we remodeled our kitchen back in 2010, we purchased brand new LG appliances. Within the first year, a couple of the knobs on the stove (LRG30357ST) became cracked and loose. As of today, 2012, all 5 knobs are either loose, fallen off, all completely cracked. It is absolutely disgraceful that the cost to replace the knobs is almost close to the cost of just replacing the stove. Weve been putting off replacing them because of this cost. We will never purchase another LG product ever nor will I recommend it. What a disgrace!

I’m writing this review so that hopefully other consumers won’t make the same mistake I made by buying this LG refrigerator. I bought this refrigerator on 5/6/13 at Famous Tate in Brandon, Fl, and paid $2545 for it—my very first “modern”, expensive fridge. This is Model # LF X 319455T/02 (stainless steel French Door). I’ve had nothing but trouble with it since the beginning, and after reading all these reviews, I can see that I am clearly not the only one.The food has gone bad periodically over the last 5 years, resulting in my having to throw stuff out quite often. I confess that I actually ate food that I probably shouldn’t have, and for someone with an autoimmune condition who MUST have fresh fruits and vegetables to survive, this is completely unacceptable. There had been water accumulating in the refrigerator for a long time, and a few months ago there was water all over the left hand side of the bottom shelf as well as all over the floor. I immediately called LG to discuss the problem, and rather than pay them in advance for one of their techs to come here, I paid a technician from Mr. Appliance to come here. He may not have been an authorized LG technician, but he was highly trained and extremely knowledgeable about these LG french door refrigerators. By the way, most repair technicians in my area refuse to even work on LG appliances. That should tell you something!!The guy (Ron) who came to my house determined that the automatic ice maker was causing the problem, and he literally showed me how this one defective part always malfunctions in these models. He further explained that eventually the compressor will probably go out. The replacement part has a heater built into it that supposedly will prevent this problem from occurring, but between parts and labor, it would cost me over $500. That day he enlightened me about a lot of things, and after doing extensive research, I found out that everything he told me that day was true. For instance, I found out that LG has known about this manufacturer’s defect for years, and yet continues to manufacture new models with the same defective part. Sounds very shady and evil to me. Nevertheless, I was going to agree to the repair whether Ron did it or LG (for a slight discount), but then decided against investing more money into this piece of crap.Instead, I bought new water and fresh air filters, and tried to remember to empty the ice container periodically. I should mention that I have NEVER personally used the water dispenser or the ice maker, but I thought it would be nice to have it for any guests who occasionally come over. That being said, for the last few months, the fridge seemed to work ok—not great, but ok. Then the last few weeks there was more water accumulating inside food containers. I just wiped them out, threw more rotten food out, and just put up with it. There’s also a strange discoloration on the touchscreen panel as well as a stainless steel finish looking like it’s peeling off. Clearly very cheaply made. It’s interesting that they charge a premium price for a cheaply made product. Don’t get me started on the faulty design which has its own set of problems.So, on Monday night (7/30/18) or technically Tuesday 12:30 am (8/31/18), the fridge started making an extremely loud noise. There was water everywhere and everything in the freezer had defrosted. I immediately called LG (they do answer the phone 24/7), and was instructed to turn off the breaker to the fridge. I did that, and at least that stopped the noise. I also dumped out the ice container in order to prevent matters getting worse. The representative told me that according to the schedule, a service tech. most likely would be able to come out Friday and for me to call back at 8:00 am to confirm. Obviously I’d have to pay $125 in advance plus pay the service tech for any additional labor. I explained to her that I now have to clean up the huge mess, try to salvage what food I can, and that I’m very ill, 80 lbs and need to be properly nourished to stay alive.I asked her how I’m expected to live without a refrigerator for 4-5 days and probably much longer after ordering parts and having the tech come back to complete the repair. She had absolutely no response for me. I did call back later that morning, paid $125, and scheduled the tech. to come to my house on Friday. Meanwhile I drove to the convenience store in the middle of the night, bought 4 bags of ice and went home to start the cleanup process. I worked all night long using the wet vac, taking everything out of the fridge and freezer, throwing lots of stuff away, and putting whatever food I thought worth saving into coolers with ice. I thoroughly dried the inside of the fridge and freezer, and then proceeded to clean and sterilize. Needless to say, I never slept having worked tirelessly throughout the night. Needless to say I was utterly exhausted.Due to the dire emergency I was in, I sent messages to 7 people on Craigslist and Next Door desperate to get a fridge delivered to me ASAP. The LG repair tech (Sonny) called me later that day and instructed me to turn the fridge back on, and said that he could come here on Saturday-not Friday. Fortunately, that horrible noise never came back on, so that at least was a relief. He proceeded to explain to me that from what I told him, it sounds like a very complex problem, and that his labor would be very intensive, and it could cost me over $1,000 between parts and labor regardless of the compressor being covered under the 10 year warranty. He honestly didn’t think it was worth fixing, and suggested I buy another fridge. We’ve talked several times in the last few days, and he has reiterated that I need to purchase another fridge ASAP. He clearly didn’t want to come here and told me to call LG and cancel the appt.I’ve also been on the phone with LG multiple times in the last 4 days for hours complaining about the situation to no avail. LG representatives in the Philippines are very nice, but there’s a huge communication problem, and it’s beyond frustrating trying to get my point across. I kept getting put on hold, transferred to various individuals, and no one seemed to understand a word I said. All of this massive stress compounded by 4 days of virtually no sleep has comprised my health even more. This entire ordeal has been an absolute nightmare, and I’m outraged that someone can very casually say “Oh well, just go buy another fridge” after I spent over $2500 on what I thought (confirmed by the sales guy) would be a state of the art refrigerator that would last for years. Boy did that turn out to be wrong. I agree with what the rest of you said about LG.I will NEVER buy another LG appliance, and advise everyone else to avoid this brand like the plague. Not surprisingly, I’ve found my brand new LG front loader to be quite frustrating. What a joke “LG Life’s Good”. Life is anything but good when you have an LG appliance. More like a nightmare. I deserve to be compensated for all the food I’ve lost and continue to lose as well as the toll this has taken on my health. Not to mention countless hours on the phone with LG and the hours it has taken me to write this complaint. The abhorrent way in which LG manufactures their products and provides service is nothing short of unconscionable, and I really hope we can all get appropriately compensated for what we’ve had to endure.

We bought a LG side by side refrigerator 7/22/2015. It is now 7/3/2019 and the freezer and refrigerator are dead. Based on all the reviews I have read it is the compressor and it might take LG 10 days to 2 weeks to have someone come and check it out and then another 2 weeks waiting on parts. I think we will just throw it out on the street. we transferred all the still frozen things to a 19 year old Amana that is still running while the 4 year old LG junk is dead. We will never by another LG product

Worst washing machine ever... Does not supply ample amounts of water...clothes rarely come out clean, or thoroughly rinsed. Destroys towels, blankets, and basically anything else that is put in the washer. Customer service is as big a joke as the washer. Keeping large loads balanced is a time consuming joke, Do not buy this washer.

I had this washer for about a year and half when it completely started rusting out. After 4 years it looked horrible and leaked at best. Dryer was fine and washer motor ok. When I contacted the company to at least get a new top they just blamed me. Apparently they have no idea how I take of things and my dryer is in immaculate condition. I have a new Maytag. Just saying.

LRG 3081ST gas stove - My first problem was that Best Buy never warned me that to convert this stove to propane was going to cost close to $300.00. The next problem was as soon as I started to use the product, the fan in the convection oven does not work most of the time, the controls are very difficult to use and very confusing, one of the burners does not work! After contacting Best Buy they told me I had to call LG, which I did. After many tries and disconnected calls I finally reached a person and he reluctantly set up an appointment with a local repair shop, and although she agreed the fan should work better but after calling LG they said it was normal and there was nothing she could do. But they did agree it probably should have a new burner but that is still on order. The stove is basically a cheap POS. I would not recommend anyone to buy this model.

This machine is suppose to be load sensing, but this function causes the washer to stop 5 or 6 times during the spin cycle. You have to manually rearrange the clothes, and even that doesn’t work sometimes. Whites, towels and jeans are the worse to try to wash.

Bought a stainless steel side by side refrigerator yesterday. It was delivered today. When I bought it, the sales person did not tell me the sides were gray. I thought it would be black with the s/s front. I was not present when they brought it to my house, my husband was. I had also bought a LG s/s electric stove. It is black with the s/s front. The fridge does not match because of the light gray sides. To return the stove even though it had been in my house for 4 hours cost me 157.00 in restocking fees. I ended up buying a Kenmore s/s with black sides. I think LG has gone wrong with having their refrigerators only with Light gray sides. Its suppose to be the latest thing. Its ugly!!!

My husband and I bought this dishwasher last May 2015 NEW with the fridge and stove. This dishwasher is probably the worst dishwasher ever!! Its the model with the 3rd rack, sounds convenient right? Wrong!!! It sucks, yes I can put knives and silverware on the top row but it leaves very little space for your glasses. So any glass taller than 6 inches does not fit!! Which means they have to take up space on the bottom rack or Im forced to hand wash!Now the bottom row... The lines that are suppose to hold the dishes do not stay standing up. The silverware basket is in three sections that is suppose to lock to together, it falls apart if you just put a fork in it. The large bottom rolling basket is constantly coming off the tracks! It takes 2 1/2 hours to run a normal load and an hour to run a quick load. The quick load does do a good job and usually have to rewash items. I hate this dishwasher and the only place it belongs is in the trash dump! WARNING DO NOT BUY IT!!!

Paid $2100 for this fridge. It is a total boat anchor, quit cooling in July 2016 right after warranty expired. No one will work on it, all told me it wasnt worth fixing. I will never buy another LG product. Our LG television is also a piece of junk. I wish I had read all of these reviews before I bought anything from this brand!! Whatever you do, dont buy LG!!! No one who knows me will ever purchase anything from them.

I purchased an LG double stacked washer/dryer at Home Depot on January 2010. The motor on the washer needs to be replaced at a cost of $500.00 for labor and parts. Why should I have to pay for a new motor on a 2-year-old washing machine. Someone please help.

LG Front Load Washer Model # WM9000HVA - This is the worst washer to hit the market. Close to being a year old, it started leaking, contacted LG. Then was told washer out of warranty. Found receipt. Called back, then was told technicians are all booked up. They have been directing me to videos for 2 months to resolve the issue myself. I finally got tired of getting the runaround, today I filed a complaint with my state Attorney General. We as consumers should not have to put up with this.

The control knobs can be slightly bumped and the gas is turned on! This has happened several times in with our LG range. We have to reach above to get to our above the range LG microwave and bump the control knobs. Usually we notice the smell of gas pretty quick however one night my husband cleaned the kitchen and went to bed. I came home later that night, after a long day of work/travel, to find my house filled with gas! My husband and daughter were both upstairs asleep but THANK GOD they were okay. My husband likely bumped the knob when cleaning or reaching in the microwave. The control knobs are completely unsafe and are seriously life threatening! LG needs to recall these! Something needs to be done! PLEASE.

It was on sale and I had the extra money at the time and I have to take advantage of the sale at the time so I went ahead and bought it. Sleek general design and finish to give me the feeling of middle class home and in that case reminds me to do a little better so I can get the smart fridge again. It even suggested things for me and was just all around wonderful. I really do miss having the ultimate control not just a fridge.

Purchased LG top loader washing machine and this machine is TERRIBLE. Takes over ninety minutes to complete cycle if at all, error code UE every time no matter how its filled. Called for service but we refuse to pay for technician. If anyone is looking to replace your washing machine DO NOT I repeat DO NOT buy one of these. You will regret it.

I bought this appliance less than 2 years ago. The compressor stop working right after the warranty ended. Lost all food due to LG delay in solving this. The fix from the 1st technician worked for 2 days only. 2nd technician came and fixed the mistakes from the 1st one and the issues with the refrigerator which was the compressor. LG refused to honor the 10 year warranty neither reimburse for the lost food. Never, EVER, buy any LG appliance or you will regret for sure!

We also purchased LG washer/dryer (high-end stainless steel). Washer is ok, but we have experienced same problems as many others. The dryer LG Tromm DLE2501 never dried clothes correctly. It takes 90 minutes to dry an average load of clothes. An energy star product it is not. The repair guy gave us the same ** about the vent being dirty or clogged. Never was the case. Actually it sounds like the repair guy was reading off a script. The second time to the house, the repair guy stated that the dryer was operating as designed. The real problem is that Home Depot is selling this stuff. Home Depots reps are promoting this stuff, and LG doesnt stand behind their product. Drum is cracked, and the lint stays trapped.

We purchased two of these dryers from Durochers in Sylvania Ohio. The experience with Durochers was very bad. The customer service was horrible and they damaged our woodwork and cabinets during install and tried to leave it - when it was repaired it was a botch job. However this review is about the dryer itself. Due to a sensor it constantly turns off and does not leave clothes dry, I have to restart it almost three times to get clothes dry. I have tried every cycle. If you have towels it will take all day. Would not recommend these dryers.