The LG 4715 is the worst appliance — not oven, appliance — I’ve ever bought. One would think that there would be a simple way to set the temperature and turn it on. After all, isn’t that what 99% of consumers want from an oven? Good luck. Whoever designed this oven was more focused on the cute noises it makes, not its basic functionality. And the instructions are even worse. Plainly, whoever wrote the instructions never actually used this oven. Seven years of higher education, plus a year as a short-order cook in a commercial kitchen, and it still took me a half hour just to turn the damn thing on. Calling the company led me to a voicemail. They’re closed at supper time. Trust me — look elsewhere.

I purchased a top loader washer in August 2012. I washed a couple loads of clothes and after drying them, they stink still. I decided to read the manual to see if I was doing something wrong. No, I sure was not. I tried the extra rinse cycle, etc. Still stinky clothes. I called Conns; they say I have to pay a 20% restocking fee. What! Thats crazy. The machine does not work good so thats a manufacture defect, not a customer issue. Anyway, they decided to send someone to look at it. The guy said, It sounds like youre doing everything right. Nothing wrong. I said, If clothes still stink, something is wrong. He said its the government because theyre trying to save the earth by using less water. Wow, so our clothes have to stink because we have a limit on water to use. This is real crazy to me. What is this world coming to take our money and dont care what we get in return? Pretty soon, we wont be a free country anymore. The government will be running everything.

I, too cleaned it the way the manufacturer said... Smell still there... Bought the cleaner. It said for very bad smell use the clean cycle, with the special cleaner. I got 1 load without a smell, next load the smell is so bad I light candles in the room. I’ve even used the extra rinse hoping to push the water out of the machine...and I waited 2 months for this machine because I wanted the granite color. Don’t understand. First full year no problem. Now it’s terrible. Don’t know what to do. My husband & I are retired & don’t generate much laundry so this is VERY annoying???

I bought a (3 french door) refrig 4 yrs ago...and absolutely loved it. Bought another one (4 door) in July. One top door shuts & shakes the whole refrig. Delivery people said they cant level it (in my new house). They brought out another one...same thing. Other top door wont shut without physically making it happen...a push just doesnt work & door stays open. He said there is a break on the door that keeps it from shutting automatically. Not at all happy as my insulin got too warm & then it is no good after 28 days. At $500+ a vial...I hate this frig!!! Also bought an LG washer & dryer I loved years ago. This dryer - even with steam & wrinkle cycle leaves all my clothes a wrinkled mess. Have to either line dry or iron things I never had to before. Loved my old LG...HATE this one. Quality has definitely gone to the dogs at LG!

I purchased an over the range LG microwave from Home Depot. It was a reduced price display model, which I guess should have told me that it was a waste of money. Within a year, it stopped working four times (two of these times were within two days of each other). Since it was covered by the one year warranty, it didnt cost me anything, but it was frustrating to be without a microwave while waiting for it to be serviced. THEN... after the warranty expired, it stopped heating on two more occasions. Now, LG state that it would be $160 to have a technician come out to diagnose the problem.I think a microwave that needs servicing six times in such a short period should have been replaced, but LG thinks I should just start paying the $160 per call out for the same, reoccurring problem. I spoke to a supervisor at headquarters who was very unhelpful and told me that the company should not have helped me as much as they did because it was a display model and its history was unknown. She was very combative and arrogant and probably doesnt even realize that she lacks even basic customer services skills and is in need of training. My only consolation is that she is a consumer too, and the same way she treated me, she will be treated at some point in her life. Further, I know now not to purchase another LG product. Hopefully I can save someone else from wasting their money on LG products like I did.

Electric range Model LRE3083ST - After a few uses oil/grease streaks appeared on the glass panel. Thought it was on the outer surface. Didnt run a self clean cycle until the range was 6 months old. The streaks were inside not outside. Called LG - was told this is a maintenance issue. This is a defect in the design - the glass is suppose to sealed. Contacted Sears the seller (also their corporate office), was told since we didnt buy the extended contract and was past 30 days, nothing can be done. Already found another person with the same exact problem.

I bought an LG Washer and dryer less than 4 years ago. I have a protection plan for them, contacted Home Depot where I purchased it. They said it sounds like a manufacturer defect. Gave me the number of LG. Told them my Washer was peeling and rust was falling on my clothes, They told me they do not cover manufacture defects and rust, and it is cosmetic. How can they say it is cosmetic if it is dropping rust on my clothes? They did offer to send out a tech to my house for a charge to order a new piece but I would have to pay for it. I thought LG was better than this and would stand behind their products. Never again will buy an LG product again!

Fire hazard, the knobs are plastic and strip easily, causing them to turn on by themselves if someone walks by the stove and bumps into it. I have had my house fill with gas 3 times in the past 3 years and I have had the knobs replaced 3 times. One day my entire family is going to die in this house because of this stove if they do not create a better knob as this problem shall continue.No integrity to the knobs, they look and feel like good quality, but are neither functional nor safe. I am disappointed to find that inside the knob hole is plastic (not good quality). After just over a year (warranty expired, of course), two of the knobs cracked inside the holes and will no longer turn the burners on correctly. Within the first year of owning a new LG gas range, the 5-burner control knobs were breaking where the knob slides onto the shaft of the gas control mechanism. I tried repairing it myself and it worked for a while, but now they are so bad they need replacing. Why can it not be made of metal? This simple solution would solve the problem. While searching various parts replacement sites, the knobs are over $70.00 each to replace, 5 x 70 = $350.00 for knobs? Is this customer service and support after the sale? Money pit stove waiting to kill my family.

My LG clothes dryer (model #DLEX5170W) stopped working during my first year of ownership. That was just the start of my problems. Getting someone in customer service @ LG was another part of the problem: they put the burden on you and told me I didnt have enough electric power (I had plenty) & had to hire a certified electrician and get more power. The electrician (at my cost) said I had plenty of power. Called LG back and they still had me jump through hoops but finally set up an appt. with Jimmys Same Day Appliance to come to my home one afternoon, LG said, between 1 and 7 on a Friday. He never showed and never called. (I have caller ID, so I know he never called)! What a waste of time. LG set up a 2nd appt. for the following Monday with the same guy/co. to come between 11-3 and at 12:30 he called to say his daughter fell at school and hurt her arm and he was going to the hospital and doubted he would make it today. At least this time he called. I called LG....another ten to twenty minute call, and requested a different service tech, and got one for tomorrow between 1 and 5 pm. What a nightmare. Had I known LG products break down during their first year and that customer service is so difficult I never would have bought their product! Never will again!

I purchased my new LG French 3 door refrigerator March 2016. The product worked fine for 3 years (almost to the day) until the compressor failed. LG sent a repairman from a appliance repair company affiliated with LG, and replaced the compressor (LG paid for the replacement, I paid to replace all the spoiled groceries). This compressor lasted only 6 months! Again LG sent a repairman and replaced the compressor. (LG paid for the replacement, I paid to replace all the spoiled groceries). The 3rd compressor has now lasted only 1 month!!!!! LG has just scheduled another repairman to come this Monday. This will be the 4th compressor in 3.5 years of the life of this refrigerator. LG has a responsibility at this point to replace this appliance. This is a refrigerator that cost several thousands of dollars and LG markets how long their appliances last but based on their online reviews and lawsuits, over compressors, this is not the case. New compressors are clearly a short-lived band-aid to what is clearly a bigger problem and this product is no longer worth the dollars and aggravation spent dealing with it.

Buyer Beware of Linear Compression. We purchased this fridge less than 3 years ago and it stopped working 3 days ago. Hours and hours on the phone with LG, 2 service companies later, 1 1/2 days of missed work, and we know exactly the same thing we did when we first called... the compressor has died. Now theyre fighting with the service company LG sent out to us on who should order the part(s) and are telling us they may have it to fix in another week. WEEK! A quick google search will show you there are multiple class action lawsuits for this type of compression unit. LG has known it will not last. And when it fails, as it will, hundreds of $$ of food in the trash, $$ for takeout for a week, missed time from work to meet technicians that cant help and hours and hours on the phone with LG is what will be in your future.

We have had nothing but problems with our LG front loader. Any efficiency savings were eaten up in repairs and having to wash on super duty just to get stuff cleaned. The odor problem is the absolute worst. I just pulled out the detergent area and it was absolutely caked with black mold. It was the worst on the areas where the water is dispensed through. This means that no solutions of solvents would ever get to that source because its before the detergent area entry. We use the special detergents and they take care of he smell for only a few days. Who wants to spend all that time and money maintaining a washing machine. It is supposed to help us simplify our lives. I also had to drain it many times manually to remove the small items that get into and clog the drainage system. How does that possibly happen? That is a seriously flawed design problem. I have read many of the other complaints and they are all the same. At what point can we file a class action lawsuit against this company which has a very poor quality product?

I bought an LG dishwasher based on the positive reviews, however, 18 months in, it quit and the faulty part is not covered under any warranty. So my $700 dishwasher (got it on sale so that was good) is now a $1200 dishwasher. Its large and cool, but in my opinion not worth $1200. LG knows this part fails, the repair tech showed us how the panel fails due to the heat and moisture that gets in it, and the replacement part has an epoxy coating that keeps it from doing that. But instead of recalling and replacing the part they KNOW will fail, they make you get the repair BY A LICENSED LG REPAIR PERSON ONLY, and pay for it. Pretty shoddy workmanship and poor customer service. We will NEVER buy ANY LG product again.

I bought an LWD3081ST double wall oven. The thermostat faulted twice in past year. I paid $7.00 for its part and would cost several hundred to service. Obviously, the design has flaws and I got no service from LG. Their customer service is rude and unhelpful. There are no return calls despite complaint. This oven cost $3,000 and company doesnt stand by product.

My beautiful blue coating blistered after the first self cleaning cycle. I was just past warranty when I needed to run the cleaning. LG did not feel they owe us anything as it was past warranty. When I buy an oven I expect it to last 10 years or more, not 1 or 2. What is most disappointing is that we chose the model after careful analysis and based our decision on the high opinion of CONSUMER REPORT!! WHAT A PIECE OF JUNK IT IS - THE TOP UNDER THE BURNERS IS NOT EVEN CERAMIC - IT IS A BLACK PAINT!!!! It scratched after light cleaning with an SOS PAD!!!! STAY AWAY FROM LG - BAD PRODUCT, NO CUSTOMER SUPPORT.

Do not ever buy LG. The drawers have been replaced multiple times as well as shelving. Handle has been replaced twice and is broken again. Parts discontinue so now Im buying a new fridge. NEVER AGAIN LG.

Supervisor at LG services Leon is the worst and careless person that I ever dealt with. After sending the damaged door and closing the case, knowing that my warranty would be done after few days and on purpose delaying time, was asking me for the receipt, though they have all info about refrigerator. Another way to get rid of another unhappy customer left me no choice but pay for the service... But when installation cost more than a part itself I decided to buy just new different brand refrigerator and not give them a chance to screw me up again... Part of the door came damaged first time. Who knows what happens next time...That is disappointment that LG American brand does such a bad job and have thousands unhappy customers. No matter when they made if you put your name on Brand have Pride and make quality product, but obviously LG supervisor and all other bosses does not care... Not one review was answered or tried to help customer with low quality LG merchandise. Lesson learned. In the future LG brand will never be in my house and Ill try to spread word to prevent people from making mistake by buying LG.

The washer goes unbalanced since I bought it new. Ive called LG MULTIPLE TIMES and they have done nothing about it. They finally want to send out a repairman but per my research I have found out that the repairman will change my computer board and slow down the spin on my machine leaving my clothes wet still. This is not what I paid $700 for, its deceptive trade practice. Ive called Sears and LG both and neither is gonna stand behind their product. LG customer service is horrible and if you comment with a negative comment on their facebook page they will just remove it. If LG was a honest company they would leave THE NEGATIVE COMMENTS UNTIL THEY RESOLVE THE ISSUE.

I bought an LG refrigerator in Aug of 17’ and have spent 25 + hrs and going on 3 weeks on the phone (really poor customer service), scheduling appointments with the service tech and still don’t have a working refrigerator. Save yourself a lot of headache and DON’T buy LG refrigerator!!

On a 7 month old side by side LG refrigerator I have had 5 service calls in the last month and am again waiting for a service call. The first problem was the unit would no defrost properly so they put in a new computer board and then ask ME to take a hair dryer and defrost the unit (Only took 5 hours), then the next 4 calls concern the ice maker,,, I have had two new ice makers installed and neither work. When I finally got to talk to Theresa (a corporate supervisor) at 10AM I was told that I do not qualify for a new refrigerator and that I needed to call back tomorrow to schedule an appointment for repairs. (REALLY) I need to call back. I could not believe her. I have no had ice for three weeks and have now turned it over to Home Depot to resolve. Never Buy LG Products because their customer service does not exist...

I love my double oven range from LG! I had a problem early on with the top oven. The company was wonderful to deal with and the part used made the oven better! Before, it would take 15 minutes to get up to temp. With the new part, 4 minutes! The range heats up well and cleans easy! I would purchase again and you should too!

The micro is good. The front of the fan tray is broken because of the heat. It appears as steel but it is plastic. There is no way to fix it without buying a new unit. I called the homeowners insurance. The technician said that nothing can be done. This microwave costs $375 plus $135 for installation. Very disappointed.

Avoid, Avoid, Avoid! We purchased a LG French Door refrigerator/freezer 28 cu ft (Model LFXS2926W/01) in April 2016. In late May of 2018 both lower and upper linear compressors failed along with the evaporators along with complete loss of refrigerant. Service rep came by in early June to identify the problem. Two weeks later the parts were delivered and they are back for the three hour repair. Three weeks from day of failure to day of repair. The service rep tell me that this appears to be a consistent problem with most if not all LG French door units. So $660.00 (labor and service call costs) later I hope to have it resolved. They have already warned me (because I asked) that this compressor/evaporator replacement will work properly for the next 2-3 years, before a predicted failure will occur again on the same components. The ten year warranty covers the compressor and a seven year warranty covers the evaporator. I asked their opinion on why such a generous warranty program given the predicted failure rate. The statement was the product (refrigerators internal cooling components) is over engineered and it is probably cheaper in the long run to provide the warranty than it is to have to submit to a product recall or redesign of the failed parts. I have purchased my last LG product of any kind and I am sharing our experience with everyone I can.

Our refrigerator went out about 3 weeks ago. We had one repair technician come out who said the compressor and motherboard needed to be replaced. He ordered the part and 4 days later came to do the repair. Upon disconnecting the compressor, he said there was something else wrong with the refrigerator as there was no Freon in the system. He indicated that either the evaporator was bad or there was a leak in the line. He said there should have been Freon in the system when he disconnected the compressor, but there was none. He indicated we needed to contact LG to have them send out one of their service technicians to complete the repair. That is when all the problems arose. LG issued a repair order and a new technician called us. When he learned that another technician had opened the refrigerator to change the compressor, he said he would not touch the refrigerator. We call LG back and requested the work order be directed back to the original technician at our request, but to our dismay, the technician said he did not have the equipment to do the repair. Since then we have been trying to get in touch with LGs executive services and they saying they will call us back if we get disconnected. Sure enough, when they attempt to connect us to their Executive Service group (about 2 or 3 times), we get disconnected and have not received a call back.We contacted several companies that LG has referred us to call and found one that said they would come out and evaluate the refrigerator, but we needed to get a work order from LG assigned specifically to them for them to come out and work on the refrigerator. We are still waiting on LG for that work order. What else can we do?

My LG top loading washing machine (WT5101H) is 7 years old and it has never performed well, even after a recall fix. And now, the drum is sitting on the floor under the machine. I live south of Atlanta and there is only one service technician and he is over an hour away. Having one qualified service tech for the entire Atlanta area is absurd! My dishwasher broke down after 5 years - the heating element went out and started leaking water. The ice machine on the refrigerator has failed several times. I spent close to $5000 on these LG appliances and Im so disappointed. Never again.

I purchased the LG 6.3 cu ft self clean oven in black stainless. 12 months in (even though I baby it and am very careful) the paint is chipping off. Now 1 month later the fan motor growls every time I use the oven. I called LG and asked if they would cover the repair simply because it is so very recently out of warranty. No. No chance. $125 to have a technician assess it and then whatever the parts and labor are to repair it. If the product is only designed to last 13 months perhaps it should be cheaper than $1100. I have used it approximately 300 times for about an hour max each time. So 300 hours of use should be all you should expect.

I have a LG LSXS26326 side by side, not even 3 years old, purchased 3/2015 from Lowes for $1600, 3 weeks ago is not cooling on either side. I called LG direct many times, always getting the runaround. I was given 2 numbers of repair services in my area. I called these numbers 2 days in a row and left messages, with no response. Every service repair company I called in my area said they are not authorized to work on LG sealed system or compressor, since they are under warranty. HomeAdvisor sent a service repair out from SC, Im in NC, 30 minutes and $75 dollars later, I was told it would cost a minimum of $500.00 in labor to fix the problem and maybe parts, since LG customer service is so hard to deal with, like I didnt already know. Repair would need to replace compressor and sealed system and blowing out lines with very expensive gas. I was told parts are still under warranty by LG Direct, but could take 7-10 days to ship out, who knows how long it would take to get them??? Ive lost hundreds in food. My repairman basically told me to go bUy a new refrigerator, he said 85% of the refrigerators they work on are LG, and recommended Whirlpool, Kitchen Aid and/or Maytag as replacements. Very upset that they do not stand behind their products and their customer service has A LOT to desire. Do not buy LG unless you have money to throw away. Im a single mom and this has cut way into our budget. $1600.00 down the drain!!! We had hopes to go on vacation this year, but thanks to LG that wont be happening, having to buy another fridge in such a short period of time, has taken that out of the budget.

My 2-door side by side refrigerator is only 4 years old. The inside back has hairline cracks all over it from top to bottom. The plastic handles and door shelves are all broken and duct taped. I called and text them and all they say is how I can purchase new ones. That will never happen. I will never purchase LG again. Its not like my husband and myself ever abused it and we are the only 2 people that have ever touched it.

I purchased an LG stove with a double oven 20 months ago. The oven has been a huge nightmare the entire time. It preheats but after you put the food in it begins to stop heating ending up taking 90 minutes for 15 minute rolls. Ive had repair come out 3 times but they say thats how it is supposed to be. Meanwhile I have to stand there and monitor it, waiting for it to quit heating. I have lost hundreds of dollars in meat and food. No recall or help, just a very expensive crap shoot. Ruined thanksgivings, many dinners, with raw meat. I asked to return it before the warranty expired 3 times -- they wouldnt do it. Never buy this appliance. It doesnt work and they wont honor the warranty.

Effort free washing experience, super quiet and cleans clothes very well. Very friendly and easy to use. A setting for every type of clothes. Makes it easy go full auto or select different settings like water temp or second wash for heavy soiled items. Very happy with my super sized front loader washing machine.

Bought the washer and dryer on 1/23/12. After about a year I started to see rust around the bleach dispenser and it is progressively getting worst. Notified LG in June 2014 was told to call Home Depot. They sent me back to LG. I bought an extended warranty from Home Depot but was told it did not cover this issue, only the moving parts. Called LG back and was told that would get back with me with a fax number to send them the bill of sale. After not hearing from them for a week, called them back and they told me they would only come out if I paid for service person coming out and repairs. Now I have a washer which no one is willing to take responsibility for the problem, which is progressively getting worst.

Many factors weighed in choosing which one to get purchased it because it was cheap and a good size. It can fit a lot for a small refrigerator, we have a tiny kitchen and that one fit. It keeps the food in the fridge nice and cold. I hate room temperature water and if I put water in, then its cold almost immediately. It is a nice texture and overall a good fridge. Sometimes it can get too cold though. Things almost get frozen, which can be nice but also nasty and leave residue. It also broke so we had to buy a new one.

Oven window shattered on first time self clean use. Since oven is brand-new this is bad in and of itself. Dangerous! Technician has not been out yet. Will post update. Telephone scheduler warned us that, although we are in warranty period, if we ignored error messages, or misused oven, we may be liable for cost of new door! What? Are they sending out ovens so dangerous that you have to be credentialed to use them?

My wife and I spent a long time researching what kind of washing machine we should get. My wifes parents had an LG front loader and loved it. We decided to buy one based on their recommendation and the number of positive reviews left on a local appliance outlet. We have had it for almost a year now, and have never had any problems. It removes dirt and stains from our clothes so much better than our previous washer. I would definitely recommend an LG front loader to anyone in the market.

LG Waveforce washer is constantly off balance. The manual will tell you that you cannot do a small load. Believe them!! Unless you are willing to put 2 sheets in with your delicates, and that sometimes doesnt work, it is impossible to wash a small load. It takes hours to complete a wash load due to the off balance signal. You actually have to babysit the washer. I often take the wash out still heavily wet to hang on a line. Would never buy this product again.

The refrigerator stopped working. The motor ran constantly to the point the back lower panel where it is located became overheated. Lost everything there was in the refrigerator and freezer. Have gone without one for over a week. Contacted LG who said they couldnt get someone out to look at it for about 2 weeks. LG said that the limited warranty for certain parts that was for 7 years after we received the unit would not be honored since we did not have a receipt. We never received a receipt since the Home Depot gave us a store credit. We had other things updated prior to getting the credit. The Home Depot put in new Silestone countertops. It took 3 times for them to come back and put the counter on properly. Silestone felt bad for us and told us to get any of their countertops, so we picked out a different color that happened to be their most expensive. Silestone also told us we could have any edging we wanted, no matter what the cost, so we updated our edging to one of the most expensive. Silestone had no problem with any of this. Then we had Home Depot replace on of our bathroom floors. The installer put the floor in just fine, but also broke our toilet and told us sorry and left. We had to go and buy a new toilet ourselves and install it. Home Depot finally paid for the replacement and labor of the new toilet. I called Home Depots corporate office who gave us a store credit of $1500. We used that money to buy the LG French Door refrigerator. Needless to say 4 years later it broke down. I called Home Depot for them to send us a copy of the store credit that was used for the refrigerator. They were not able to find it in the system since I did not know the exact date of purchase. No receipt or paperwork were given to us. Now the contractor for LG will not honor the 7-year limited warranty and we will have to pay for parts and labor to fix the unit. Prior to getting this LG unit, we had a side-by-side GE Profile fridge. It was about 8 years old when it started to give us minor problems, but it still worked. We got the LG fridge since we had this credit and wanted a French Door Fridge without the water and ice like the GE one had. We never expected this LG unit to have such serious problems at only 4 years old. Very disappointed with this issue. If the service call costs too much, this Fridge will be going and we will go with another manufacturer. LG will never be a company we do service with again. Home Depot will also never have our business again with all the problems we have had with the major updates to our house we purchased from them.

I purchased an LG refrigerator (Model: LFD22860SW) in March of 2007. The light lens in the fridge part melted and light sockets brown one bulb melted in. Sears gave me an unacceptable three-week wait for the service. For $251.00, they can come out sooner. The local appliance store gets my new and repair business going forward. LG = Lost Groceries SEARS = Not so solid

We purchased this washer from Lowes late June 2015. I could not believe this washer was doing such a poor job and tried different things to make it work: smaller loads, bigger loads, use of different programs, temperatures, detergents, use of Laundry+System, loading in a way that would leave an empty space above the core of the machine... By the time I was finished trying anything I could think of, the 30 days I had to return the washer were gone and I had to keep this totally inefficient machine. This item has been nothing but a perpetual frustration. It rinses clothes with soap, it does not wash. We have two little ones and any food or material sticking to fabric turns in a wet gooey texture that get intertwined in the fabric, becomes very hard once dried and impossible to remove. Adult clothes are not washed better. I never had such bad whites, even using chlorine. I regret having purchased this machine. I regret even more having tried to make it work. With 4 to 6 loads a week, its a permanent frustration.

Well, Im thoroughly disappointed with my Tromm washer and dryer. The latest failure was the last straw. I have now officially paid more for repairs than I paid for the appliances, and they have been banished to the garage, and hopefully Ill find a buyer, but the word must be out about LG, because Ive had no takers. The washer never has cleaned well, and took forever to do that. The technician said to get a top-load domestic brand, so I went to Lowes and purchased the largest top loader with a spindle that GE makes.Im through with LG, and the repairman said Samsung is no better. So, I guess you could say Im through with Korean products. Thank you very much Korea. Isnt it hysterical that the pendulum has finally swung back towards American products being more reliable and well-built? The way it used to be when I was growing up. Heres the really ironic part. When I bought the Tromm, I sold a Kenmore Series 80 pair to a friend for $100.00. She is still using them and has never had to have a repair. I want them back! I guess the joke is on me, but you know what they say: Fool me once...

The refrigerator is side by side, 27 cubic foot capacity and without the water and ice in the door feature. It has been a good refrigerator but not a great one. The price was what I was willing to pay and it got ok reviews from Consumer Reports. I would have liked the capacity to have been greater. If anything I would have expected that it would have been better made. I bought the refrigerator because it was on sale at Home Depot and they offered free delivery and installation. If another highly rated refrigerator had been on sale near the same price, then I would have bought it.

Refrigerator breaks down within 3 years of purchase. Compressor has to be replaced at cost of between 8 to 12 hundred dollars and has to be ordered. In meantime we are without refrigerator. Repairman says is happening with LGs all the time. Never Again!

Bought a LG dishwasher in October 2016, due to shipping issues did not get until December, installed myself, first use it took about 6 hours to complete a cycle, and dishes were still dirty, soap dispenser never opened. Called Lowe’s, they told me to call LG, and they would schedule a service call. Well they set up one for 30 days from a lawnmower company? They came, said I had a loose wire, my fault, well before they got very far away dishwasher quit. Well to make a long story short, here it is August 18, and my dishwasher still does not work. LG keeps turning me over to AE service which I dont know who is more useless, every time they schedule someone I get a phone call within a few days of appointment from a service tech that either tells me I am too far away to service, or they no longer service LG due to not being paid, some say they cannot get parts, or get wrong parts. I have been told 3 times by LG service that I was being escalated to a buy back since I have had so many problems, but keep getting the run around. Today I was offered to buy an extended warranty, what a joke. At this rate it will be out of warranty before I ever see a repairman, she agreed, and said that’s a good reason to buy this extended repair warranty. If anyone wants to call me ** I am ready to get people together to contact the Better Business Bureau, if they have had the same issue, someone need to stand up for our consumer rights. I dont even have mine hooked up, gave 15 year old General Electric away, and never had a problem with it, brother in law loves it.

I called customer service for my LG True Balance Direct Drive Washer which I purchased in 2012, so its 5 years old. It has been going off balance and slow to fill with the dribble of water coming from the internal outlet in the washer. It would take all day to do one small load of wash because of this. The phone service is outsourced to India. When I finally got someone who could understand the problem, they said it would cost $350 for one of their service people to come out. COME ON! When I said that was ridiculous, they said they knew it was a bit pricey. REALLY?The smart diagnosis app would not download. When I went on YouTube to see if I could figure things out, I saw the little blue rinse cap emit water on the cycle, WHAT A SURPRISE, mine never did work, I didnt even know it was supposed to shoot water into the washer. I called an independent appliance repairman who came out for $49, which would go toward parts and labor if I needed it. He took one look at my 5-year-old LG WASHER and said, These are nothing but problems, I have left homes with people crying over the problems with these washers. Dump it and get a G.E.washer. LG used to be GoldStar which was the worst brand out there, they just remarketed themselves. I wanted to cry. I spent A LOT of money on this set and for a repairman to not even open the back panel- speaks volumes. He opened the lid, spun the barrel, and looked at me and said, You have more than one problem here, its going to cost at least $400 to repair, are you sure you want to do that with a machine 5 years old? I did extensive research on these products before I purchased with Consumer Guide and Reviews. I thought I did a good job with choosing wisely. Repair guy said: They all work good when they are new.

Husband and I purchased a LG dryer model # DLEX3570W two and a half months ago from Conns Appliances and noticed the print around the settings was just wiping off. One side is gone and the other side is smearing. This is a front loader dryer and wasnt cheap. We also purchased the matching washer. The washer print settings are fine so far. We owned LG washer and dryer before this set and although the washer failed after about 4 years, due to pricing we thought we would give it another try. We called LG over the print coming off and sent them photos. They said it wasnt covered under warranty because it is cosmetic. My husband explained to them that it wasnt cosmetic when it affects whether or not you can see what setting that you are setting the dryer on. They said that they wouldnt cover it and that was that, basically. My husband called Conns Appliances and didnt receive any help for them either, even after telling them that he was going to have them come and pick up their junk. LG tried to say that we must have cleaned it with a harsh chemical. I read on a review somewhere back in 2007 they tried to tell the same thing to another woman. Warranty says any defect in materials or workmanship. This is a defect. Im nearly 60 years old and have owned washers and dryers all of my adult life and have never had the settings print come off. I dont care how long that I had owned it. Thinking of getting a lawyer.

Purchased in Spring of 2015, and just before the year warranty went out, the ice maker quit working. After a week or two we got that fixed, and while waiting on that repair, my sons LG refrigerator stopped cooling and he was having major issues with getting it repaired b/c it was out of the year warranty (purchased Fall of 2014). Because he was having so many issues, we decided to buy the LG Extended Warranty, just in case, and it was over $500. So now were in for over $3000 for this refrigerator. FYI, my son junked his after several months b/c he could not find anyone who could/would work in it or even figure out what was wrong with it!!! THEN just this past month, July 18th we returned home from a weeks vacation and the refrigerator had stopped working, so we were up until late throwing out over $500 worth of food and cleaning a nasty refrigerator.My husband called them immediately and started the process of getting the repairs made using the LG Extended Warranty. It took him three calls to just get to the right people that might could help us, and they said it would be the end of the week before anyone could JUST look at it! Well, those folks never called the day before, as promised, so my husband starts calling again. Finally someone showed up on July 28th, but guess what? Its a sealed system and LG wouldnt let them work on it. My husband has spent hours on the phone going from person after person up the chain, and finally on August 2nd he got a supervisor that admitted that they had no one in the State of Louisiana that could even work on our refrigerator!!!We are waiting for a call by 2:00 today to see what they are going to do about the situation, to fix or replace... oh, and the LG Extended Warranty will only reimburse us for $250 of our food, not to mention weve had to eat out much more and buy a smaller refrigerator just to keep a few cold food items in! LG is a JOKE, both their refrigerators and their LG Extended Warranties!!! STEER CLEAR OF LG REFRIGERATORS!!! Ill let you know what happen when we hear back from LG.

This microwave has failed after only 18 months. Major failure, expensive to repair, it will have to be replaced. I dont recommend this microwave at all.

As with so many other LG dryers my drum broke -- $500 to repair. Contacted LG and am waiting to see what happens.

We purchased an LG washer and dryer set at Home Depot and within two weeks and only a few washes the washer leaks from the front. We had to pay an LG technical person $145 to come to our house and tell us it was because we have a dog and he said even a single dog hair in the door seal will make the front door leak. If you own a dog - this is a really terrible option for a washer. Apparently you need to clean the rubber seals and door after every wash and its virtually impossible to clean dog hair off of the rubber gasket in the front. Its still leaking and neither Home Depot or LG will take the product back. Too bad they cant at least pay for my water damaged floors. I can also add that the dryer is the noisiest I have ever owned. Also not recommending it. Maybe a Maytag from Sears next time?

I purchased an LG French door refrigerator a few years ago. Within a few months, all the plastic inside began to crack. It isnt from abuse. Its not from cleaning with harsh chemicals. Every piece of plastic in the top refrigerator is broken - those on the doors and those holding the glass shelves. The freezer drawers are held on the track with duct tape as the freezer inside is all cracked too. The egg holder is completely cracked also. Looks like dry rot. The parts that allow the drawers to pull in and out also fell apart and/or cracked. I am waiting for the plastic holding the bottom glass shelve which goes along the entire width of the fridge to finish cracking so far this one has a hairline crack.I wrote back and forth to LG who did nothing but tell me they would elevate my complaint higher - but I think they meant lower - as into the trash. It has been 4 months since I gave them my serial number to move the complaint along as they said right away. My entire refrigerator is held together with duct tape. Lucky me that duct tape comes in white now. This is a crime that this company gets away with this. There should be a class action lawsuit. I work hard for my money and this is just unacceptable.

Purchased a LG microwave and in less than one year, it stopped working. Called the LG customer service line and was told that the microwave does not have any warranty. After I do some research, I decided to change the oven light and the microwave started working again but this time for only one week. This is the worst appliance I ever had. And after just one year, I have to invest another $600 to get a new microwave, but I will make sure not to get an LG again.

It is up to date, keeps food cold, and also keeps drinks pretty cold as well. Its also pretty spacious to put leftovers and other stuff in it like juice, milk, etc.. It is an all around amazing brand when it comes to fridges. I have always liked LG and I will get another LG brand in the future. I love the brand because they make a lot of good stuff that is very up to date. LG has always succeeded to make me happy with their appliances. I love how every time I put a used drink in my fridge. It stays super cold so its refreshing when I want it again.

I liked the compartments, digital screens, extra room and thermostat regulation. It was always easy to clean. The extra compartment gave room to easily organize items. I always enjoyed chillers to use. Any issues were easy to replace. It was a good price and I trust the LG brand overall since I havent had issues with products. It had compartments and better room over other fridges. If I had issues all were covered and I had good customer service.

My refrigerator has been a nightmare since the day I bought it. A month into the purchase the freezer drawer would not pull out. No big deal. The repairman came and fixed it. Recently, however, was the worst when I walked downstairs on Christmas night and heard dripping water and found it coming from the ceiling of the bedroom-right underneath the fridge. At midnight my grandchildren and I we were unloading food into our cheap garage fridge which we paid about $300 for and has never given us an ounce of trouble! This occurrence was another water line that goes to the ice dispenser. My LG is 5 years old and this is the second time this has happened. It has ruined my wood floors for the second time. I have to replace baseboard for the second time. I have to replace sheetrock for the second time. But this time I have to replace my beautiful cabinetry in my kitchen and that is almost impossible to match and will be a major expense.The first time the repairman came he told me LG uses cheap tubing that cracks over time (less than two years). He replaced one tube, but evidently not the other, hence the second major leak. The tubing cost around $12 to replace, less the house call for the repairman. Now can anyone tell me why LG cant put a piece of decent tubing on the back of the refrigerator in the first place. It would save so many people so much grief, so much money and so much time. Come on LG, cant you put out an appliance that would make people happy rather than cost them a fortune in house repair? For an extra $12? Really? You cant spare a $12 profit to make a decent appliance? Remember, Life is Good, until your LG refrigerator leaks through your wood floors and sheetrock - twice.

Our new (under 2 year old side by side fridge/freezer) stopped cooling. I tried doing the smart diagnostic app and it said it was working fine. I tried to make sure doors were sealing fine, they were. I called LG. They said it might of done an auto defrost. I was told to unplug it and it would reset it that temp would return to normal in 12 hours. We woke up the next day to a flooded floor. All food in freezer was defrosted. Refrigerator was at 65*. I did the smart diagnosis again. It said it was fine. Called LG and sent them the diagnosis and they said to unplug and wait 6 hours. I lost all food and temp Kept dropping. I was told to put food in coolers. Most was trashed. I was told they could send a repair person in 2 weeks!!! I did the best I could with food in coolers but lost it all. LG was not helpful.A repair person came out earlier than quoted and it seemed to be working (known compressor failure) yet now temp is plummeting again. At this point I just want a full refund to buy a new non LG fridge. I’m hoping temp increases, yet I just emptied ice so hopefully if it fails it won’t ruin my new floor. I just bought food to replace the food lost. I have no other fridge at my home. 4 days and it’s not working again. Reading all these reviews makes me sad that this brand is allowed to sell these products and hold hard working families like mine hostage.

Our LG fridge LFX28968SW was already in our house when we moved in Apr 2017. However, the label is stamped with manufactured 2013 so it cant be more than 4 years old. This model lists for $2,400 ++. It is a beautiful appliance, but beauty is only skin deep here. The fridge stopped cooling and freezing in Aug 2017; thats way too soon for a durable goods product. ALL of my previous fridges (Amanda, Frigidaire, Kitchen Aid) lasted over 10 years without issue when I left them for the next homeowner. The one homeowner says Frigidaire is still running without issue and its over 17 years. Anyway, I called LG customer service and we ran the SMART Diagnosis process but the rep said it didnt reveal any errors; I guess it isnt so smart after all. We did get the unit to display a error code 22, which according to the LG website, indicates a compressor relay failure.Its a small, easily accessible, inexpensive part ($12 for similar parts on Amazon) but LG customer service refused to provide me with a parts list and service manual and said that only LG certified techs can repair it. Since the remaining LG warranty only covers parts, Im guessing at least $200-$350 labor costs based on posts for similar repairs. So, after 3 days of waiting on the LG recommended techs to make an appointment, I contacted a repairman recommended by 2-10 Home Warranty.They came next day and replaced the relay but it still isnt working; so much for the reliability of the error codes. He said a fuse on the control board blew and since the fuse is soldered in, the whole board needs replaced. (PS I have the fridge on a surge protector). I asked him candidly if this was an ongoing problem, his response was he does several per month but unfortunately cant keep the boards in stock so its at least another week to get the replacement part. So after two weeks, Im still living out of coolers and my daughters dorm room fridge.Luckily we had the 2-10 Home Warranty that came with the purchase of our home. Otherwise, the cost would be significantly higher. So Im looking at a $100 deductible, plus cost of food spoilage, plus cost of ice for coolers. In addition to the cost, its a huge inconvenience to constantly manage the issue (phone calls, service appointments, waiting on parts, swapping ice, etc) all this to fix a supposed top of the line fridge. Its not right to have a durable goods product fail after 4 years, and based on my experience with customer service, and based on parts availability, and based on responsiveness of the LG techs, and based the blogs, I wont buy any LG product no matter what it is. The internet mentions a class action suit brewing, I will surely sign on when I get the right contact.

I have 4-year old front load LG washing machine. The door is either wide open or it is locked shut. I hate having to keep the door wide open and if you leave it shut, it stinks! I FINALLY FOUND A SOLUTION - a new product called FRONT LOAD FRESH cost ME ONLY $12.95. Front Load Fresh is a bracket I purchased on Etsy through Simple Life products; it partially holds open any front load washing machine door. Finally my laundry room looks nice and my washing machine no longer stinks. By the way they also have top load Fresh - a bracket to hold open top load washing machines for $12.95 on Etsy.

When we bought our home 3 years ago, we purchase a new LG refrigerator. What a mistake, the freezer doesnt work properly; it will only freeze when it wants. All of the inside storage bins are broken and ice maker will not make ice. I dont plan to ever buy a LG product again.

Bought the WT110C top load with the front panel. Had it for a year now. Beautiful machine. Too bad it takes days to do a load because the machine wont stay balanced. You can babysit this thing for hours trying to get it through a spin cycle. Doesnt matter how you load it, small loads, big ones, mixed clothes, bulky bedding, on and on. I have tried every mode, trick, time, spin mode combination there is and still the dreaded UE code comes on. Occasionally it will make it through a load and when it does the heavens part and the angels sing and I feel like a winner. If you like to spend hours doing laundry and praying over a washer, this is the machine for you. LG needs to stick to cell phones.

Noisy $4,000 fridge! LG refrigerators are noisy. The linear compressor runs constant and makes a humming and ringing noise that you can hear from other rooms. The LG Customer Service is awful, and they give you run around when you call...on phone for hours! Do not buy LG - horrible experience, and no resolution in sight.

Bought LG model LFXS30726S on December 2014 (a $3000 fridge). The compressor failed while on vacation on August 2017. Returned home and witnessed food all ruin, house smelled like some animal died inside. Late return home from vacay so had to stay up late to clear out the fridge fast and doubled bags about 8 trash bags. Family not sleep well that night due to the bad smell that permeated the entire house.Next day, got a local serviceman and he said the compressor died and its a common issue for LG and informed me the compressor has 10 yrs warranty. So I contacted LG. Horrible experience (life was not good!). First call I was given three local authorized LG repair services. First one no one answered the phone. Second and third, we dont do warranty jobs?? Second call to LG, received fresh three new numbers and got the same results?? My furious third call back to LG, LG assigned the repair to LGs own technician and said first availability will be 4 days out.Next morning after vacay, we took the fridge apart and removed the heavy houses door in order to get the LG outside to clean and remove the smell. The next several days we tediously cleaned with vinegar and baking soda several times a day. LG technician came 4 days later and confirmed the compressor is bad and its on order and will be expedited to the house the next day. The next day it took 1.5 hr to replace the compressor and the labor charge was $460 (with tax).I contacted LG executive services and informed them my experience. They replied via email saying my product is out of warranty yada yada and zero compensations or apologies for poor quality product. This was the second major issue with this fridge. 5 months after we bought it, the controller was bad (defrost timer was bad) causing the freezer to ice up and the fan kept hitting ice LOUD bangs. It took LGs technician FOUR trips/appointments to the house and TWO technicians to determine it was the defrost timer. Had to take off work to meet technicians. They replace the controller board to fix this issue. We bought a mini 3.3 cu ft. fridge (NOT LG) to get us by while the LG was out. I wont recommend LG fridge to anyone and wont buy another LG fridge.

After one month, I noticed that clothes and shoes smelled. Simple physics: you cant wash dirty clothes in less water and less detergent. LG 2350 front load washer does not rinse out the detergent from the clothes nor cleans them that well. Then the dryer dries that smell into the clothes. You perspire and your business colleagues say, “What’s that smell?” and you have to explain. Buy new clothes and shoes. I work far away from home that my skin got so irritated because of the detergent issue in the clothes. I got rashes and itched deep into my skin, leaving scars. The Best Buy rep came after I complained so much. He suggested we put clean load in wash on sanitary. The washer started sudding up with no detergent added and I have it on video. LG says there’s nothing wrong with their unit. They are liars—look at all these complaints!

LG WM2301HW Washing Machine has been nothing but problems. I started a load and smelled something burning. I found the washing machine not working ... its burning from within, black burning internally - arched inside on the wires - caught fire. LG does not want to recognize that there is a problem... This is a huge legality and liability for LG. No machine should catch on fire... LG needs to make it right. Could this model be a recall? I found a lot of bad reviews on this model.

I purchased an LG front loader in the last quarter of 2012. In late 2013, the door gasket started leaking. I called several local repair shops who stated they would not work on them because LG did not stand behind their appliance replacement parts. I ordered the gasket and replaced it myself. Now in June of 2015, the door gasket is leaking again in the exact same spot. This is a poor design and I will never buy an LG product again.

The LG customer service is by far the worst that I have come across and I have worked in sales for god sake! The refrigerator we have had has broken about 4 times in the last two months with the repair people only being able to come in two weeks after the incident and saying that they cant replace the compressor until they have someone else come in and review the situation a week later making the first house visit a complete waste of time and not even necessary in the first place. On top of this upon calling the company themselves you will put you on hold for up to four hours while you hear the staff laughing in the back because they didnt even mute your end of the line properly with them telling you that theres not point in transferring the call to speak to someone else because they know what they are going to tell you already and this is coming from the staff themselves. Their products do not work properly as advertised so while the fridge wont give you any indicator that says that the temperatures are not adequate enough to store the food or cool it properly causes many health concerns that the staff did not seem to care about one bit. Due to the inability for this company to have some sense of product quality control I got very severe food poisoning to which I have a doctors note for and was told that I was lucky that it didnt result in death if I had eaten enough but unfortunately we dont all get so lucky. A couple of days ago we had to put my cat down due to sicknesses she received from her food not being cooled to the proper temperature and suffered greatly to the point she threw up so much bile that her insides became so inflamed that it made her unable to walk or even put pressure on herself to which I again have a Veterinarians note for and the staff not thinking it is a big deal because apparently it was just a cat and not a human even though I could have suffered the same fate as her to which they probably would not have blinked an eye too. After being put on hold and trying to solve this for the fourth time I was told someone would come in today that was sent by the company (11/29/2019) to which no one has came and they are not responding to my calls further proving that you will get the runaround. After all thats happened I just wanted to have a good thanksgiving or would have even settled for a thanksgiving at all but the food has been spoiled for almost three weeks now with my family being unable to refrigerate anything and still having to wait for a second review from the company themselves on the 6th which makes you question why the first person came in to look at the fridge in the first place. I was frustrated before not being able to eat properly but after four hours on hold and the head of their technology department saying that someone would be here today I had thought the problem was closer to getting fixed but im guessing that the no show for the promise that someone would come in today and the fact that they are not responding is their way of telling me that they dont really care and just said anything they could to get me off the phone. These products are not only unreliable but also unsafe and if you have a family or little kids should take into account that you are putting their lives at risk by using their products as well as your own with you being lucky if they take any accountability or even respond to your calls to do so. All in all I am not mad but just incredibly disappointed as I sit here waiting on the same problem to be fixed and not being able to feel the fur of my cat/hear her little footsteps around the house anymore as I am constantly reminded of it by the death trap that sits in my kitchen. If this can happen to me I am sure that it can and probably has happened to someone else and since I see that there are responses from the company on this website, I would also like the same with the hopes that this problem will be resolved because everyday that I wait is resulting in further irritation and if not responded to am prepared to take more extreme measures considering the loss of life that has occurred and negligence of this company/their staff. Also on a further note, keeping your customers on hold and then not even muting them properly while you take the time to joke and laugh about the loss of their pet is very unprofessional and needless to say not the way to do business especially if you dont know how to properly mute them so that they at least cant hear you while you mock them because they deserve that much at least. I will be awaiting a response on this matter and will reply with the best way to contact me/whatever information is needed to resolve this issue that has gone on longer than it should have and am hoping that you take into consideration how this could and probably has been affecting the others that trusted you enough to use your products/expose their families and loved ones to them. Thank you.

I used to have Frigidaire microwave and gas range via home builder (cheap builder), and it was total garbage and worthless. Its total game changer after I replaced with LG microwave and gas range after three years with Frigidaire. LG has great functionalities with dependability. Im also planning to replace my Kenmore refrigerator with LG signature refrigerator whenever its ready to go. LG is not very reliable on smartphones and/or tablets as Samsung electronics, but if you consider about buying home appliances and/or smart TVs, LG is the right choice.

I bought an LG refrigerator (LMCX23746) from Costco in August, 2016. The ice maker stopped working in March, 2020. I paid LG $125 for a diagnosis by an LG technician who told me that a wire in the door is broken. It happened because we opened and closed the French door too many times (2000+). To repair, a new door and control board plus labor will cost me another $625-$875. I called LG and they refused to cover the parts because it is not part of the closed system. The customer service even suggested I slammed the door. I am following up with Costco on this. Even though I wont have an working ice maker in the end, I am not going to send one more penny to LG. Another customer has the same issue with the same LG fridge: **. So if you have an LG French Door unit, try to open the other door more. Or turn the French Door into a Single Door unit because the door with dispensers is dedicated to the ice maker.

I purchased LGLDT5678SS dishwasher in April. The dishwasher has a very annoying whistling sound during the fan/drying cycle which I reported to LG immediately. LG sent CVS Appliance repair to correct the problem. They replaced the fan; the whistling continued. I was told by their rep that it was probably a design/manufacturing flaw. I have called LG multiple times. I was told today by a supervisor that only TCC could authorize a replacement or refund, whoever that is. Do not buy this dishwasher. LG reps give you a constant runaround and the supervisor basically said LG would do nothing to correct or fix this. She put another work order in to CVS; their rep Randy called and said he had already repaired the dishwasher and that I should get another service company to come out. I have reached out to Ferguson, the company we purchased the DW from, they are my last hope. I cannot and will not live with this annoying noise which can be heard throughout my home, not just in the kitchen.

I purchased an LG refrigerator. Everything in it freezes. The ice maker broke and immediately when I called the company I purchased it from they explained to me that they would call me back. Of course I never got a callback. This is the worst refrigerator Ive ever bought. Do not ever purchase it is junk. I have emailed and called LG and I never seem to get any sort of response from them. My refrigerator is a year-and-a-half old and I want to throw it Out My Backdoor.

We purchased an LG refrigerator with ice maker about 4 years ago. We have had several issues with this unit because the ice maker would continually overfill and flood the back of the unit. We have had numerous issues with flooding and ice all over the floor and with the unit not keeping food cold enough. We contacted LG for service, only to realize that it would take two weeks to install a new compressor and worrying if that would hold. I had just purchased food from BJs and lost over $200.00 in food. Not willing to re-experience this again, we ran out to Lowes and purchased a Samsung refrigerator which will be delivered tomorrow. I will never buy another LG product again. Made in Korea, and you must wait to replace parts.

I bought this range 3095st about 6 months ago. Never used the broil feature until recently. Then oven stopped working. Called LG and they sent a qualified repair technician. Wrong!!! The guy was clueless...had to read the paperwork AND call the technical support phone number. He complained about LG being cheap and not paying for multiple visits to repair an appliance! Their technician said he was the only one for the area. Told me the range was functioning. I turned on the broiler several hours later and heard a strange humming noise followed by a loud bang. Range/broiler/oven light dont work at all.Repair technician said it would take a week to receive a new circuit board which I found online for 50 dollars and could have it expedited. Two weeks later no phone call, no oven/broiler/no holiday dinner during Easter/added costs of eating out! Wouldnt you think LG would offer something...hell no they put me on hold when I called them. Ive been holding on for a month already!!! Never again LG!

Dont buy this thing. LGs warranty is a joke and Costco wont let you return after 90 days. I have been trying for 3 weeks to get my 3.5 year old LG refrigerator fixed under warranty, no one will touch the thing. 3 weeks without a refrigerator and all LG does is give me phone numbers for authorized repair places that dont answer or refuse to work on LGs anymore. Their fancy compressors are failing and there are class action lawsuits working through the courts. Stay far away!

I bought the LG washer/dryer combo from home depot 2 years ago (DLG2051w,WM2050C). I noticed the clothes were still wet, with a puddle of water on the floor under the washer. The next day, I put a load in the dryer to notice it was not heating at all. $2,000, 2 years, wow! I will never buy anything LG again!

I bought all new appliances for my kitchen... all LG. Love everything but the dishwasher! I never thought I had to read the manual to run this... but one day realized that the filter was really greasy and there was water standing in the drain. Then I found a quick guide with my papers that actually said to clean this filter every time you wash! The water never drains out which creates moisture even if you put a paper towel in it each time you use it! Really... Does a manufacturer expect you to clean the filter each time? Plus we dont ever put dirty dishes in it to begin with! Pricey item And LG wont back this up because I am beyond my warranty. Who has time for this!? Forget this product.

1) Super-duper energy efficiency is achieved by hard tumbling. I always set up this machine on the lowest possible setting for soil and spinning, yet it ruined a whole load of clothes. Everything made of knitted fabric (read: all T-shirts and all short-sleeve shirts) after one single washing cycle is stretched to the point that it is no longer usable, precisely - became 2 times wider and 2 times shorter. Also, I have 2 regular shirts ruined - the machine tears off buttons with pieces of fabric, and just tears apart fine fabric. I want to underline again - it happened on the lowest soil and spin setting. So, basically, if you are interested in Delicate cycle - it does not exist. All other cycles have no value, since you will get your clothes ruined anyway.The only thing the machine could be usable - washing jeans and soldier uniforms. Towels and linens are okay too, but forget about washing your clothes, any knitted and fine fabric.2) Because it is high energy efficiency machine, you cannot choose water temperature. Well, nominally you can, but in practice it tries to use cold water. In most of the settings except the last one, you will get cold water in the washing tank. The highest possible setting, hot/warm still uses cold water from the tap, and the machine does not have a water heater. So, to get hot water only you have to dance around it, and turn cold water tap off, then on.3) Water efficiency feature does not exist - it has a couple of settings like half tank and full tank. So, if you want to wash a couple of jeans or 4 shirts, you will get a half tank of water, and the tank is huge.Overall - taking into account the price, the efficiency, and the amount of good clothes I have spoiled by the machine - this is the worst purchase in my life.

Came recommended by family member to begin with. We liked the fridge size the most. A lot of room for veggies and other daily things we eat. The brand itself received a lot of good marks when my wife research it online before making the purchase. Customer service has been outstanding with this fridge. We made a great choice. Has ice maker with cubes or crushed ice. Everything fresh and cold, space for eggs and produce. Able to hold milk in the door. Doors fit salad dressing and the smaller bottle that need to be refrigerated. Freezer a little small seems like hard to put larger items in the freezer one or maybe 2 larger meat items. Small drawer can hold vegetables and popsicle ice cream bars but its a little small.

We bought new LG washer and dryer. The system has all of the auto dry functions and it only works when you do a manual dry. The sales guy told us to clean the sensors or rub water on the basket. It did not work. It appears that the gadget dryer is too complicated to actually dry the clothes. I have to run the dryer for hours to dry a simple load of jeans.

My LG over range microwave oven has an extremely nice appearance. It is medium size and has a turntable. It also has a powerful vent fan with a stainless steel filter. My wife & I use it every day. It is the best microwave oven we ever purchased. I recommend this product.

We replaced older but well-functioning washer and dryer with the upright LG. We were told by the salespersons that this was the best although expensive system. The research we read also led us to believe we were making a great investment. Wrong! The smell and mold that builds up is unbearable. Our room downstairs smells moldy ever since we began using our machine. The washer shakes horribly. We also had an LG serviceman come twice. We paid for his time, travel and service to adjust the legs of the machine. It still shakes and now leaks. Of course, this all started happening once the year warranty expired.When I contacted the LG company directly about the problems, I was directed to use the LG service repair. Beyond disappointed and frustrated. We are worried about the negative impact we may experience with our health with the constant mold that continues to plague the machine. After reading all the logs, something needs to be done about this problem! LG WM2233HW.

COMPRESSOR FAIL - MANUFACTURING DEFECT. I bought an overpriced LG refrigerator ($2500) in June, 2017 at Home Depot. It was broken by JULY 2019. Tough luck for me with no income and late stage cancer...it broke two weeks after the two year warranty expired. The part might be replaced by LG, but I am stuck with the cost and trouble of trying to find a knowledgeable technician. In my area (Raleigh) NO technician familiar with LG will work on them anymore because of these manufacturer defects! The LG rep set up an appointment with a technician - I had to wait over a week, AND they failed to show. I want to join the lawsuit. I get $12/week food stamps and lost all my carefully preserved and frozen food. There is NO WAY I can afford to pay a service tech for this and expected failures of other parts in the future. Watch LG’s “canned” response. They will do nothing.

I have an LG fridge model LTC223505ST that has been a problem since the year after I bought it. I have had LG repairmen come out 4 times, twice in the last two months and there is still ice build up under the crisper and in the freezer. My husband slipped and almost fell in the kitchen because water had leaked from the fridge all over the floor. Ive told customer service that I have a lemon but they dont seem to care. And I hear that LG doesnt like to replace their models that dont work. They are the worst appliance company and I will never buy another LG. Customers matter, too bad they dont know it.

I own an LG washing machine. It is 8 years old. We have had trouble with the gasket on the machine with the moldy smell. Now after 8 years the machine is totally broken. The repairman that they sent said it needs to get orally refurbished. He recommended we do not spend the money as it is not worth it. They charged us 300 on my card before they came and now I am cancelling. They are charging me for a service call. The man was here Literally 5 minutes. Did nothing. I am totally disgusted with their product and customer service.

Dont buy this oven - its a dangerous design and a safety risk. My LG double oven came with the house I recently purchased. In the 9 weeks of living in my home, the stove has been accidentally turned on 5 times, with burners heating up without knowing it until a accident occurs. The most recent incidents were caused by my dog, almost catching a box on fire - when I got to the kitchen, the box was glowing orange. This morning, my dog was trying to eat the leftover chicken casserole I had in my large Pyrex dish on the stove. She accidentally turned on the burner and the large did completely shattered all over the kitchen - countertops, floor and stove had glass everywhere.On the other occasion it was a simple case of just pushing the front buttons and the burner automatically turns on. My daughter and I had this happen. This range is very poorly designed and should be of a grave concern if you have small children. They are very easily able to access those front burner buttons. Today I am having a new GE double oven installed (at my cost of $1200), but the burner buttons are high on top of the control panel. For my own piece of mind and safety for my family, I felt this was needed. I cant comment on the product performance, but the design is definitely a risk. This design is not unique to LG, many other manufacturers have front buttons, but I cant comment on how easy they turn on.

I called the LG Washer Recall Hotline first thing Monday morning. I was told that I would get a call in three to five business days to schedule an appointment. Thats a long time to wait just to get the appointment. So I called Best Buy since I bought an extended warranty of 5 yrs (glad of that!). They are not allowed to service recall problems. So, today being day four of the five-day wait, I thought Id call the service provider they assigned me to. No answer, but I left a message. I thought what the heck, maybe I should call LG back. Guess what? They made an error, the man said. They never gave the repair facility a phone # to reach me at. Gee, I would think someone would look at the repair order and figure that out! So, here I sit with laundry piling up because I have an inoperable machine. The drum came off! Im just lucky nothing was ruined inside of it when this happened. Im so shocked by this ineptitude. I once had a GE refrigerator go out. I called the company and told them it was maybe four years old. They had two people out to replace the motor the same day. What a difference from LG! Oh, and my LG is three years and four months old. I hear Speed Queen is the best, but I never see it sold anywhere! I would caution everyone to avoid LG!

I have been quite unhappy with my lovely new LG washing machine, because everything it washes comes out smelling bad. I found (online) many stories from people with front-loading HE washers who had nasty-smelling laundry. I called LG last month and the customer service people gave me a series of chores to do and said if I performed them weekly, the smell would disappear. Well, I performed them five times weekly and the laundry still smelled like week-old workout clothes stuffed in a gym locker. So yesterday, they finally sent a real, live repairman. The repair guy took one look and said it was clean and nothing was wrong that he could fix except by telling me to use a powdered laundry detergent called Charlies Soap. He insisted that all the usual detergents are made with animal fats or byproducts or something, but Charlies Soap is made with coconut oils or something vegetable-based, and that it is the animal fats that build up in the clothes in these HE washers and make the clothes smell like a week-old gym bag. He said it would take 2 or 3 washings with Charlies Soap to eliminate all the smell in the clothes. I thought he was nuts, but I tried it. It actually worked. Now I want to know why LG doesnt tell anyone what the problem is! I was aggravated & upset with stinking laundry for six months! Do they have a financial connection to laundry detergent sales but not to Charlies Soap?

My LG washing machine broke down requiring a new part. The repairman advised me the part was no longer available. I contacted LG and they informed me that manufacture of parts are discontinued after 7 to 10 years. Now I am in a situation requiring me to purchase a new washer as the basic part costing about $100 is not available. I also was informed by LG this is the case not just for washers but for LG major appliances. So if one buys a LG appliance and breakage occurs after 7 to 10 years, that appliance is not fixable and must be replaced. I find that unacceptable for a major appliance and will not be buying LG in the future.

I bought my washer Oct 18, delivered on 28th. 13 months later it is dead! Needs a new board??? LG, Home Depot and extended warranty company could care less! If you are considering an LG product, run dont walk to a better brand. They keep asking about power source, I am 62 and this is not my first appliance!!!

After one half hour on the phone with LG customer service, I left so mad I would never buy an LG product and will do anything I can to discourage anyone I know from buying one. My two thousand dollar refrigerator did not have one (the owners manual clearly states one should come with unit). But after spending more than a half hour with their customer service I still have no plug, and now can look forward to wasting even more time with Home Depot, trying to get something that should have come with the unit. If LG cant handle a problem over a 50 cent plug, think how they will react to a real problem. I owned retail stores before retiring, and would have fired any employee that handled a problem like this.

We purchased a fridge from future shop in Dec. Deli drawer did not close properly. Technician sent to our house small adjustment made - within 2 days problem was back. Technician returned, could not fix but broke full panel of glass in the fridge. So now drawer does not close properly and there is no shelf. Apparently parts were ordered. Called LG to discuss replacing unit, got escalated to an idiot name Garret who was useless and would not give his managers name. Apparently his name is Kuzi. He does not have a last name or a phone number - its all confidential - not really sure what LG is paying him for if he is the escalation they have for customers. Worst I have ever dealt with. Please do not buy their product.

I have had my refrigerator less than one year and the fan went out in it. I called repairman came out three days later to fix it and I was giving 150 dollars for the food that was ruined. The same fan went out a week later and two days later the repairman came out and fixed it. Two weeks went by and I had the same RF code on it and called LG for a repairman. Three days later they contacted me and said they would send a tech out in two days. P.S. All my food is bad. The tech came out and determined that the mother board was faulty and its going on almost two weeks without a working fridge!! I called LG customer support and they said I was not entitled to any more food replacement money saying they the LG techs replied in a timely manner! I asked LG if they would pay for a rental refrigerator they said no!!! So here I am I paid over 2500 for a fridge and I have not been able to buy food or keep anything cold!! I have two children plus Im disabled!!!

I have experienced the same as all the other consumers with their LG refrigerator pooping out after only a few years. I too am doing the waiting game for having my compressor fixed. I too have thrown out hundreds of dollars in food. All that frozen unfrozen meat right in the garbage. All the water from the ice maker going into my grout. Trying to find somebody to loan you a spare refrigerator. What I worry about now... is even using it after its fixed because what it sounds like is all these people are getting it fixed only to have it fart out and go through the same thing a month later. Im sad because I really love LG..Loved LG. I just bought a brand spanking new LG washer and dryer. Should I worry about that also?

Our refrigerator was purchased about 8 months ago. Its been completely GONE for 2 weeks now! There are NO local repair people in Eugene, OR! The nearest accredited repair people are in Bend, OR. Dealing with LG Customer Service is like talking to a wall! They are useless and non-apologetic for their ineptness!!!

Wish the water dispenser was made differently and wore better. People always push the wrong button and ends up on the floor. Also wish the freezer could organized better.

Our LG washer/dryer is less than 5 years old. We bought these top of the line machines since we are getting older and wanted to be trouble-free for the foreseeable future. This year, we had to replace both circuit boards on the dryer. Then after that, the drum would not turn and the motor just buzzed. So we had to replace the motor too. A little reading on the internet and it seems that many people have had the same problem with the centrifugal switch on the motor, circuit boards needing replacement is common as well. Now, the washing machine has started to make a loud, squeaking sound when it runs. My old washer/dryer combo was purchased in 1986 and was still working perfectly in 2007 when we bought the LG units. We paid a premium for a top of the line, but we sure didnt get a top of the line reliability.

I am terribly disappointed with this machine. First of all my clothes are dull and whites are GRAY. I have followed both the companys recommendations and the store where I purchased the machine’s advice. And they are still dull/gray. My other problem is that I have to constantly readjust the clothes... this last load took 12 times pulling the wet clothes out and rearranging them. This washing machine wont even do a tub clean without the uneven light code coming on. I have called LG numerous times and can barely understand the person that I am speaking to. The repair person has come out twice and once replaced the whole motor, but this has not solved the uneven/balance problem. Im terribly upset with the performance of this expensive machine and I dont know what to do about it. My advice is to not even think about purchasing this LG top loading washing machine.

I just bought a pair and am still in the process of evaluating them. The styles are nice. I just think they are pricey. I also understand that the way they are manufactured or because they are front loaders, people complain about smell in the rubber and suggest they be left opened after each wash. No one like to the their washers with their doors opened.

Our washer and dryer are labeled Kenmore but are actually made by LG, they both function perfectly, wash and dry great, no problems in the 3 years we have had them, look nice also. Cycles are pre programmed for a variety of types of materials and are customizable within types. The washer has a cleaning process which is a bit inconvenient but just requires a little time to accomplish, overall we like the machines and would buy again.

Disappointed in 12 month old refrigerator. Lost all our food on Sept 3. Fridge was reset and lost everything again today September 23. Junk!!! Looks good but not reliable. 20 year old fridge in garage runs perfect. Tech support helpful. Coming tomorrow to look at it but parts ordered after that and in meantime no functional refrigerator. And lost my food twice!

I purchased a beautiful French door refrigerator (Model LFXC24796S) from the Home Depot in November 2017, by September 2018, the compressor has already gone out on this fridge. I purchased the extended warranty through Home Depot and the soonest they could send someone out was three days later to look at it. I was told parts had to be ordered because the compressor went out and it would take 3-5 business days. It has now been day 5 and I have received no contact from the service people and Home Depot and LG are giving me the runaround. Meanwhile we are at home living out of coolers for 11 days now with a beautiful looking $2,700 piece of crap. Threw away over $300 worth of food. I am so disappointed at LG and Home Depot for not doing something to make it right. I am about to drive this fridge to Home Depot and demand my money back. DO NOT EVER BUY AN LG fridge! Even the service technician who came out told me that all of these type fridges break very easily. For as much money as you spend, you can get something more worthwhile in a Whirlpool, GE, or KitchenAid.

We purchased an LG LMV1813ST late July of 2012, but it was not used until late November of 2012. After we finally moved into our new house, we bought all new LG appliances totaling $5,500.00. On January 14th, we went to use the microwave and it would not heat anything. We have a technician coming out tomorrow. Not happy at all. It was used not even two months!

I dont trust any of the side loaders due to the possibility of water leaking around the door seal. Price was discounted for a holiday, from Lowes. Lowes installation bothered me a lot. This washer and dryer replaced Kenmores that were 25 years old, and still running. Quality means a lot to me. I expect these LGs to last at least as long as my 25 year old Kenmores since engineering and technology MUST have improved in the last 25 years. After a year, I am very happy with the LGs. Occasionally, the washer cant balance the load and I have to redistribute the washer contents. Note that the basin spins at over 1000 rpm, so a balanced load is critical. Thats okay. I thought the vast number of washing options were way too many, so too the dryer. But I guess some owners will use options that I dont. The clothes load size is really big. You will need very long arms to reach the bottom of the washer to pull out all the items.