Purchased stove (LRG30357ST) from an appliance outlet in 2009 & had no problems other than fake chrome on over priced knobs crinkling from heat, until this year, 2014, when bottle fell from counter & bounced up on to the outer glass of door, shattering the glass. Thought it could be a DIY fix & purchased the tempered glass from **. Glass turned out to be too long for project. After much frustration, I came to the conclusion that because the glass was originally glued to the inside of door (with brackets to support weight of glass) that it is impossible to get JUST the glass. I have to purchase a new door, while throwing away or recycling a perfectly good door (minus glass) to the tune of 335.00. I mean, come on LG, some of us do have some smarts. And since its out of warranty I wont be getting any recompense from them & hate to use homeowners insurance (deductible is higher than door). So, am frustrated by NOT being able to get JUST the glass. They probably ran out of such parts at the Mexico plant where it was manufactured. And the person at the LG 800 number. Well shes a piece of work. Has a job, has a script & doesnt care because LG doesnt care either!

On 17 Sep 2010, I purchased a new LG Electronics LFXC24726S/02 refrigerator. Last night, 21 May 2020, the refrigerator stopped cooling. When I called a repairman today, he said its most likely the compressor and the repair would be about $1,100, implying that my less than five year old refrigerator might be worth repairing.

The washer has a sour smell in it. The little song that plays when your wash doesnt work and the dryer cuts off a lot. Leaving my clothes wet. I have been unhappy with this set since they were purchased. They were more expensive and was certainly not worth it. I would never buy this product again.

LG top load washer WT1201C - This clothing washer has one major flaw. If working properly it automatically balances the load. If it detects that the load is not balanced it will automatically rebalance it before completing the cycle. However, it frequently is unable to do this, requiring the operator to remove all the items and replace them in the washer. This often happens more than once during the cycle. If you are not constantly monitoring its operation you may check after the amount of time for the load has elapsed to find that it never completed its cycle. I would not recommend this product for this reason. I would never buy this again.

I did not choose my LG refrigerator. It came with the house or condo I bought and was in the kitchen and I wont replace or buy something new when not needed. It will be saved and used in or on something else. Keeps food fresh so that I always have something I can eat or fix for my family and if thirsty they can also find something to drink and it will taste good. But maybe keep my cat and or dog food to keep fresh also and keep things to drink and consume when it is wanted.

We purchased the LG French door, bottom freezer about 5 years ago. We spent the extra money because we thought that LG was one of the best at the time. This model has only the water-in-the-door; icemaker in bottom drawer. The salesperson showed us why THIS bottom drawer was better than others with the same idea: the gear-type rollers were more substantial and the slides were larger. The rationale was that it would be more durable. In the past year, the freezer drawer is becoming harder and harder to pull out and/or push in. I have taken the bin out and found grease/graphite on the bottom of the unit and along the left rail. Water from the icemaker also tends to build up as it sometimes drips onto the left rail, making the rolling very difficult. After wiping it out, it seems to be fine for a few hours...then its hard again. We have had it with LG appliances. We had an LG dishwasher that nobody would work on. The LG washer/dryer that we have, are doing OK for now, but the bellows in the bottom of the washer where the water is pumped has cracked twice in 5 years, allowing water to run get on the floor. I should have had a pan put under the washer, but this indicates either bad engineering or bad design.

I have a LG HE front load washer and dryer Model #WM2350HWC and DLE2350W. I bought the pair at HHGREGG in 2011 or 2012. They have been a great asset to my laundry needs. They live up to their name, Lifes Good (LG). I havent had any problems with either one of them and they keep your clothes looking brand new. :)

We have owned this for two years. When I put in a few days worth of our familys sweat pants and sweatshirts used both at the gym and on daily 3 mile hikes... I notice that the machine is only using 2 to 3 inches of water. This is not enough water to clean clothes!!! Also when I put in my delicate hiking shirts, they come out with streaks of soak on the outside. This means there is not enough water to properly rinse the clothing. I have tried adding gallons of water by hand, but it doesnt seem to work. Basically, NEVER BUY THE LG BRAND. My husband bought this, but obviously he did not know what he was doing.

We purchased an entire kitchen of LG appliances in July 2010. Double oven, dishwasher, cooktop and fridge all have needed repairs within the first year. The LF25976 fridge has multiple issues, but the most pervasive is the ice maker not working. I usually research major purchases thoroughly, but I let my wife choose. These are the most unreliable appliances on the market. I will never by LG again. I have made a point to inform as many of our relatives and friends of our experience as possible.

Because the defrost heater went out after the 1 yr warranty, I had to pay to have the defrost heater replaced which cost me $400. It has been a little over a year and its freezing up all up under the crispers and deli tray again. Ice everywhere. LG does not back their products. I guess I can expect to pay $400 every year to have this part replaced. I wont ever buy an LG product again.

Im going to make this quick and simple a easy read. I have had an amazing experience with LG televisions for years. The washing machines however are a whole different animal! My thought process was spend a good amount of cash get a good name brand, and it would last me at least 10+ years. Not the case!! We purchased our front load LG washer in 2012. It worked fine up until about 6 months ago. It would stop about 10 times through a wash cycle. It would take about 3 hours per load! Ridiculous!!! Of course we tried contacting LG to no avail! Got the run around from several scripted employees. I will never purchase a LG washer of any kind and suggest anyone else do the same!! Unless you enjoy spending your hard earned money on a worthless product that would only last 4 years if you are lucky!

Ive had a tech out 4 times already looking at my fridge that is only 8 months old. They replaced a compressor still not working. Now replacing two evaporator and maybe it will be fixed. Its been 6 weeks since my fridge has worked. How long is a person supposed to live out of a cooler after spending 2600 dollars on a fridge and it didnt last 8 months before going out. To people they sent out to repair it are screwing me around like Im not a big enough money making job to worry about. I call LG and they are totally useless. I should just talk to a brick wall I may get more out of it. Totally frustrated and cant get a hold of anyone higher up to talk to. I will never buy another product from them again.

Our less than 2 year old LG refrigerator stopped cooling and the freezer quit making ice on a Saturday or Sunday. When we realized it at 9pm on Sunday we called LG right away and that’s when the run around started. By Tuesday we had logged 8 phone calls to customer service. The representatives just read from a script and told us they had to send a work order to the repair people and it takes 3-5 business days. We tried to tell them the service people they mentioned in our city told us they wouldn’t work on LG (we’d already called) so they were wasting their time. We gave them the name of the closest service person willing to come out and even offered to pay him if LG could just reimburse us and LG refused. The service guy is standing by 30 miles away just waiting for the go ahead from LG before he heads to our house. He’s been screwed over by them before so he’s not willing to come out until he has the order in writing. This is now Friday and we’ve logged 12 calls to LG, 1 to Consumer Reports, 1 to BBB and 1 to our local consumer reporting agency. Unfortunately we purchased all new black, stainless, LG kitchen appliances when we remodeled our kitchen and if we go buy another refrigerator the color won’t exactly match the other appliances, but I think that may be our next step. My advice is to stay away from LG. They don’t stand behind their products and their customer service is terrible!

Bought a LG washer. It leaked. I have 2 different warranties. One with LG and one with Leons. Nobody wants to replace this machine. It is not even a year old. My insurance company has even said not my fault and paid me for floor damages to the amount of $8314.48 plus my $1,000 deductible. But I still have a broken machine. Never buy LG or shop at Leons furniture. Their warranty cost me an extra $199.95 on top of the machines cost. Tell me what good is warranty if nobody stands by it.

I bought the LG washing machine in April 2011 and continually had issues with unbalanced loads. Now after receiving the UE error code and trying to rebalance load, I am now getting the OE code and it wont drain. After further research, Im just finding out this product was recalled. I never received any notification. LG is sending someone out tomorrow. Well see how this turns out. But dont think Ill buy LG products.

The knobs on my gas range have been replaced twice because they are cheaply made. They have known issues and still LG isnt doing anything about them. There is no point in replacing them because they wont last more than a few months.

I have purchased the dual front load washer (WM3470HVA) and dryer (DLGX3471V) on Oct 24/13. This past February the extended warranty expired. Did not get my 400.00 gift card. After the warranty ran out my washer does not turn on. Had to google the problem many others are having. Need to unplug the machine, hold the buttons, then plug back in. The lettering on my washer and dryer started wearing off after couple of months. Called Sears. They do not cover that under warranty. Last night I called LG support, the person that answered my call did not know English too well and he did not know much about the products. His conversation was um, um, um. Poor customer service. This was the first time I purchased a LG and it will be my last. I have had Kenmore appliances for over 15 yrs never a problem or repair. Hoping in finding a solution for the lettering on my control panel. I will never recommend LG products to family and friends, very bad choice. In future it is best to check reviews before purchasing any products. Lesson learned!

Horrible experience! Bought Range less than eight months ago. The oven stopped working after three months of having the Electric Range. The tech was very professional, but he had to come three more times and change the motherboard. I was finally done with this range since the oven stopped working every three months. After the third visit, I requested a refund, and the company wanted an original receipt and was just horrible customer service, and I was told that process could take 14 days. I was told without a receipt I wouldnt get a refund for their defective item. I am glad I had a receipt, but the customer service was so horrible went it came down to the refund process. Never will I buy another item from LG, considering how unreasonable they are with the whole process. Also, I have never purchased a range that needed repairs 3 times in the first eight months of purchased. NOT IMPRESSED....

After 6 years of owning the dryer and doing no more than 4 loads a week - I live alone, I noticed a loud thumping coming from my LG dryer. It got progressively louder so I called a repair man. The drum was broken at the seam. It cost me $400 to replace the drum. $400! He said it was a fluke and that this didnt happen normally. But I just read online that others have had the very same problem. LG better pull it together. Now the dryer isnt drying the towels completely, I was researching the problem, could be my lint vent which is not a dryer issue but I came across these complaints and I was really ticked off. I feel burned. I paid top dollar for this dryer and I figured it was a top brand. Buyer beware is all I have to say.

I bought this set because I liked the look of the stainless steel with a clear coat on top. Unfortunately after 3 years the finish on top of the washer didn’t hold up and had many marks and streaks which is weird because the finish doesnt seem scratched—just has discolorations. There is one setting, Sports wear, that has no features associated with it which seems like a bug. You choose it, and there are zero settings. No temp, speed, spin etc. They are just blank. I do wish I could add the fabric softener setting for every type of wash, but its not available on several. Otherwise it seems to do a good job and has great capacity.

LG Fridge model #LMXS2762S/00 purchased from Best Buy. $1700 down the drain delivered on Nov 8, 2015 started with the ice machine then the freezer then the fridge. I lost approximately $800 in groceries and have been calling and complain for weeks. Keep in mind I have children and have been having to feed them crap or forced to go to the store load them up every day in order to eat healthy. They have sent a guy out a few times and still nothing is getting fixed. I have seen lot of bad reviews and am suggesting a class action lawsuit again like the one that started against them in 2012. If you would like to join against them please let me know by emailing **. Lets hold them responsible for their faulty products. Now they are saying they cant have someone out until the 8th of March and it broke on the day before the Super Bowl.

I waited four months for this refrigerator to be delivered from Lowes which is ridiculous to begin with. This refrigerator is so obnoxiously noisy. The compressor runs virtually non stop with a high pitch fan noise. I called LG and complained and first the rep acknowledged that the compressor should cycle down but when I said it doesnt then he said that was normal. I held the phone up to back of frig and he couldnt hear or said he couldnt hear it so theres nothing wrong. His tone was rude. This thing is torturing us with constant noise and we had a tech out who raised the front legs and now on top of high pitched compressor noise theres a loud low vibration humming. This frig is so loud it drives everyone out of the house, out of 3 rooms adjacent to refrigerator. Now we have to call Lowes to return it and we have no back up because we had them remove the old refrigerator when this new one came. WARNING: DO NOT BUY A LG REFRIGERATOR ESPECIALLY WITH LINEAR COMPRESSION!!! Its a nightmare to try and live with.

I purchased my LG refrigerator in 09/29/2015. After 4 years of service it suddenly stopped working. I had not heard of the problems til this moment. Looking at everything on the internet I wonder if I shouldnt just buy a different refrigerator. We have had a tech here and he is ordering a new compressor for our frig. We lost all or most of the food plus we had to purchase a small freezer to keep food in so we werent running out with our concerns about COVID. I had bought an extended warranty at the time of purchase because the fridge. Was only fully covered for 1 year. Now I understand LG has revised it to cover 5 years so I spent that money for nothing. We are retired and so our money is tight and every cost affects the budget. We havent had a refrigerator for just about a week and now I am thinking about buying a small one for my garage just to keep cold drinks and condiments. With the freezer and small fridge Ill have spent 400.00 dollars and I now I think the money would have been better spent buying a different brand. I havent had to deal with LG in any of this with my extended warranty and with other complaints not sure I want to. If you are reading these post stay away from LG refrigerator until they prove they have fixed these problems. They had to settle a class action lawsuit in 2014 and now are back in court as of 2019 with the same problem and new complaints. This means that LG has had an ongoing problem without resolution for over ten years and are willing to continue to sell these products. If this were a car company they would be forced to make a recall.

I am also using LG WT5070CW washing machine by 2 years, but I dont face any problem in it. If you feel that the washer is moving slow then customize settings by little process that is Press POWER and turn DIAL to the desired cycle. Press TURBOWASH. The washer will automatically adjust the cycle settings. Set any other desired options. Press START/PAUSE button. By doing this performance of machine become effective. Or you can also take help from LG WT5070CW Manual- ** to use 6 motion technology of LG machine.

Within a month of moving into a house that had brand new LG appliances the oven stopped heating properly. We called LG and paid a fixed rate for them to fix the problem. They replaced something in it and it wasnt even two weeks later when the same issue happened again. Shortly after that the LG dryer stopped producing heat. We had an independent repair person come out and $400 later he had replaced the heating element. Apparently LG appliances are very difficult to repair and time consuming to access. We will NEVER buy another LG product. Totally a waste of money!

We bought this refrigerator in Jan 2013 and in less than 3 years, it stopped working. I had Maytag and Kenmore Refrigerators for 12+ years and never had any issues. I talked to the customer service and they want to charge me to fix defective part.

LG True Balance washing machine - We purchased this machine brand new and was told it was top of the line in terms of quality and capacity. It was also at the top end of pricing. We have been dissatisfied in every way. It takes hours to complete a wash cycle and the only chance you stand of getting through a wash cycle without machine stopping every 10 minutes and showing an error code is if you wash like items, ie only towels or only jeans... and then you still often times have to reposition at least once. Many times I cant get the load to finish and have had to remove and wring out by hand soaked and dripping items from machine. We have balanced it every way possible and done all recommended troubleshooting. Techs say just wash like items... not realistic to wash that many separate loads. Would love to hear if anyone has figured out how to fix this issue.

LG makes great TVs, Lousy dishwashers. We installed all new LG appliances when we remodeled our kitchen. The dishwasher works great provided you wash everything before loading and make sure its on the three hour power scrub cycle. Do not buy this dishwasher.

We purchased the LG Smart Drum thinking this was a great investment. It was the worst decision we made. It takes hours to wash one load. It constantly errors with UE no matter what load is in there. Even during the clean tub cycle where they recommend nothing in the washer. We have to constantly reload heavy wet clothes to rebalance eventually have to go directly to the spin cycle and shutting off the water just to get it over with. I am lucky to get two loads of laundry done in one whole damn day.I cant get anything else accomplished because I am babysitting a damn washer. It has caused so much frustration among our entire family because no one can get their laundry done and over in a reasonable amount of time. I am going out this weekend and buying a new washer. It wont be a LG thats for sure. From all the other reviews it appears the washer is a lemon and LG knows it but they dont care. Also, the app they say you can get is not available either. They should be sued for falsely claiming things this washer can do and it doesnt. True balance my butt... this machine is the worst. Buyers beware. You will be sorry.

Updated on 08/12/2019: I reported this product problem previously and a week later, received a response from LG saying they would do something about it. I sent the info next day and 4 days later they responded that they cant find the number. I respond again same day, now three more days go by. They still cant find the number so I send model and serial number again (from the sticker inside refrig). And I added that this is a refrigerator, our food is spoiling, please call me (and gave my number) as if it was your familys food. FIVE days more, another message, We still cant find the number.It took me 6 minutes to find out the first three digits of my model number meant LG Electronics. Youd think two weeks would be enough to find the rest of the number. I would send a picture of the product label if there was a way to do that. If they really wanted to fix this problem, they could have called me and we would be this far in 10 minutes, not two weeks. I got sick last night, and it was probably spoiled food. Im 76 with a heart condition. There are so many facts to give here that it sounds like Im ranting instead of just giving the details. Maybe thats their strategy. Take the money, stall and make excuses until they stop. But I wont. I was using private mail so they could work fast and do their job. For some reason, some department at LG is just as bad as Sears. I know how to broadcast that.Original Review: $2200 LG made refrigerator completely fails after 18 months. Stops cooling/spoils food and almost new. Technician tells me its a known problem affecting 1000s of products. This is a brand I had trusted. Am told I need a board and possibly a compressor. $1000. I will ask them to fix it and will spread the word on what they do.

I was cleaning my refrigerator. The glass that covers the crisper drawers shattered. It was terrifying. When I called LG, they refused to replace the glass because I had purchased the refrigerator 13 months prior. It was out of warranty. I find this unacceptable. Fortunately, I was not injured by the glass, but I will never buy an LG product again and I will discourage everyone I know from purchasing a LG product also.

I remodeled my kitchen in 2011 and installed a LG gas range (model LRG3093ST). My range is right at 2 years old. For the last 6 months, the knobs have been splitting and spinning on the posts so that they do not turn the gas totally off. At first I smelled gas and could not figure out what was wrong until one split and lost a chunk of plastic to the point that turning it did not turn the flame off at all. I wrapped wire tightly around the posts to limp along, but now all are broken to the point none will turn on or off the gas. When I contacted LG, I was told they were out of warranty and I would be responsible for the purchase of the knobs. I told MCM Electronics, which they referred me to, that I would buy more knobs if they are better quality - not plastic. However, they are only authorized to sell original (defective) parts and they referred me to contact LG directly. After reading these reviews, how does LG get away with continuing to provide defective parts of any kind that are dangerous? If this were a car, the units would be recalled or new replacement parts would have to be upgraded. Leaking gas and fires can kill as well as car accidents. I will certainly do better research before purchasing any appliance again in the future - I am sure it will not be LG.

I love my new washing machine. I havent had it long. It is a super large capacity. Only problem I have, I am on the shorter side, so I have to stand on tip toe to get everything out of the bottom of the machine. It will hold 2 loads of clothes, easily. And, a large comforter.

We bought our LG fridge (model # LBC22520SW /03) new back in 2011 (it was on back-order at the time, because apparently many others were duped into purchasing this piece of junk). It is now one year old. I never knew an appliance could simultaneously be so cheap and yet so expensive. The first time I had to call the repairman was three months after the purchase (he didnt even call me back until two days later; by that time, I had fixed the stupid thing myself). The problem, ironically, is that the freezer fan cannot operate under cold conditions. We cant use our ice maker or it will make the fan freeze over, which in turn makes the freezer and fridge stop working. But it doesnt stop there! If we fill our freezer 1/4 full with food, it makes the freezer too cold and the fan will freeze over, and again the fridge stops working. But wait, theres more ... Weve now lowered the freezer temperature to its lowest setting, but apparently thats still too cold for this cheap fan to handle. Thawing the fan with boiling water has now become an activity that we must do twice daily. Weve lost hundreds of dollars worth of food, not to mention the overpriced cost of the fridge to begin with. Do yourself a favor and dont buy an LG fridge!

Havent even had this microwave for 2 years and the clock is already broken, light stopped working inside and it was a expensive microwave to buy. Should have stuck with the one I originally had. Was cheap but never had an issue with it.

I purchased the top of the line Steam Front Loader approx. 3 years. ago. My wife and I are the only two that have used this washer, so it was taken care of and cleaned after every wash. I am a Machinist and work on much larger machines, so I know my medals. My wife put a normal size load in and the machine started shaking and smoking. We turned it off and opened the door and smoke filled the room. I contacted LG and explained it to them. They told me to take the machine apart and send them pictures. I did. Man was I shocked to see the cheap metal they use in their machines. It was so corroded, rusted, and full of mildew. When I went to pick up the part it broke into, in my hand. I didnt use any force on it whatsoever. With the RPM these machines put out, if we would have left it on, and it broke someone would have been badly hurt or even worse. I learned my lesson from LG. They do not service what they sell, they dont return phone calls, they will lie to you in a heartbeat. I also learned to read reviews before I purchase again... NEVER ANOTHER LG. I have learned most people that write reviews tell it the way it really is.

LG smartdrum inverter washing machine - The machine just does not rinse out the dirt from the clothes. It leaves lines of loose dirt all through the clothes where it has spun out the water and not adequately rinsed them. I have never ever been this disappointed with a product. I will not recommend this machine to anyone and if I could afford to replace it I would. It takes at least 2 full wash cycles to remove some of the loose dirt, the second with no detergent.

We bought a new LG Top Load Washer and it started to leak water from the bottom. I called LG because it was under the manufacture warranty. We have had the repair people out 5x already and each time they have failed to fix the issue. I have called LG several times to explain that is has been a MONTH with no washer and that I have an immuno-compromised child that needs clean clothes. I cannot bring the clothes somewhere to do them because they could become contaminated and make my child sick. LG customer service has not been any help in resolving the issue. They continue to say that they will send the repair people out again and will not replace the machine.If the repair people could not fix it in 5 tries and a month later, then LG needs to replace the lemon of a washer they manufactured. I have a sick child and they have no consideration for that. I called Home Depot where I bought the machine and an extended warranty, but they cannot do anything because they have to wait until the manufacturers warranty runs out! I will never buy any LG products again!

I purchased an LG appliance suite. Although Costco extended the warranty another year from the manufacturer I was worried that at the 2 1/2 year mark that we were going to have to pay or replace our refrigerator when the compressor stopped working in December 2018. I had a local appliance repair place came out in determining with the compressor and told me that I should just buy a new refrigerator. I reached out to LG and asked if they were doing anything for customers at the compressors are not laughing the industry standard. I was greeted with sympathy from the LG customer service rep. He looked up my model and told me that I had a 10-year compressor warranty and assured me that hed write up a ticket at no charge for labor or the service call. I was able to get an appointment within three days and the service people were prompt and the repair was done within an hour and a half and my refrigerator is working beautifully. Although Im disappointed that the refrigerator needed a repair at the 2 and 1/2 year mark. I am pleased to say that LG made the repair process a simple one.

I purchased the LG HE top loader (machine # WT 4801CW) in December 2011. It has never effectively cleaned a single load of clothes. Shirts come out of the wash still smelling of perfume/cologne; sheets come out with large dry spots where they never got wet. Washing in cold or hot water does not matter, nor does setting the washer on the highest level for soil and the extra high level of spin speed. I do not use a clothes dryer, so I use fabric softener but the clothes are so wrinkled even if I remove them the instant the cycle stops that every single item would need to be ironed. Even when washing very small loads (one pair jeans, 2 shirts, 2 pairs socks) there are dry spots on the clothes until the final rinse cycle, so they are obviously not getting clean. This machine will not remove any stain at all, no matter how minor. It also takes over 60 minutes to wash one load and has increased the number of loads I do a week despite having a much larger capacity than my previous washer. Luckily, when we bought it at Best Buy, they provided a 30-day return policy. My new washer will arrive this weekend. Im back to a front load Frigidaire, which is what I had before. I never had a single complaint about that machine. It lasted 18 years and never had a single service call, cleaned every single thing we ever put in it, and was very inexpensive to operate as well as having a much more reasonable price than anything else we saw on the market.

4 of 5 of my LG PRODUCTS have had problems. My LG side by side refrigerator with ice maker and freezer on the bottom caught fire on Christmas EVE one year while we were sleeping. After much negotiating it was finally replaced. The replacements ice maker failed and the doors broke twice. My LG top load washer rusted out... it took a year to get it fixed. Meanwhile it had a couple of recalls on the panel and tub. My LG dishwasher stopped working altogether... I replaced it. The second doesnt clean my dishes well. AT THIS POINT I HAVE NO FAITH IN THE PRODUCTS OR SERVICE DEPARTMENT. LG simply does not want to deal with their faulty products and its customer service dep representatives are difficult to understand.

We bought this unit in OCT 2017 since then it has failed twice and cost 198.00 in diagnostics and 1000.00 on lost food! In May of 2020 in the middle of the pandemic food shortage it quit cooling for four days, then magically started working again then in JAN 2021 it stopped cooling again and today Im told that it has a gas leak and that has leak are common on these LG units and to avoid all LG and Samsung refrigerators. Not at all what I was expecting from a very expensive fridge from a top name brand company. Never again. The was not my first but will be my last LG product unless they do something for me. Ill be contacting them tomorrow.

I have a LG LSXS26326 side by side, not even 3 years old, purchased 3/2015 from Lowes for $1600, 3 weeks ago is not cooling on either side. I called LG direct many times, always getting the runaround. I was given 2 numbers of repair services in my area. I called these numbers 2 days in a row and left messages, with no response. Every service repair company I called in my area said they are not authorized to work on LG sealed system or compressor, since they are under warranty. HomeAdvisor sent a service repair out from SC, Im in NC, 30 minutes and $75 dollars later, I was told it would cost a minimum of $500.00 in labor to fix the problem and maybe parts, since LG customer service is so hard to deal with, like I didnt already know. Repair would need to replace compressor and sealed system and blowing out lines with very expensive gas. I was told parts are still under warranty by LG Direct, but could take 7-10 days to ship out, who knows how long it would take to get them??? Ive lost hundreds in food. My repairman basically told me to go bUy a new refrigerator, he said 85% of the refrigerators they work on are LG, and recommended Whirlpool, Kitchen Aid and/or Maytag as replacements. Very upset that they do not stand behind their products and their customer service has A LOT to desire. Do not buy LG unless you have money to throw away. Im a single mom and this has cut way into our budget. $1600.00 down the drain!!! We had hopes to go on vacation this year, but thanks to LG that wont be happening, having to buy another fridge in such a short period of time, has taken that out of the budget.

Recently, our DLG6988s dryer (part of a combo) stopped heating. Everything seemed to be working, but no heat! We called the point of purchase (POP) company. We had purchased a 4-year extended warranty program with them. The company provided a work order for repair. The repair diagnosis, full replacement as there had been a fire because the lint was not leaving the dryer but instead, getting in around the drum and the harness was damaged. There was no lint in the tube, none in the lint catch area. It was around the drum instead. No repair could be done. According to the repairman, who has seen this before, this is apparently is a problem with LG gas dryers of this model, which they no longer make, and a report was sent to LG.LG informed us that since we had purchased an extended warranty, the POP company would look after us. We went back to the POP company and their extended warranty department told us that the dryer credit would be prorated and we would be given in-store credit to spend on a new dryer. We looked at dryers and to purchase a comparable dryer to the one we have now. The total cost, including extended warranty, is now another $706.00 over and above the credit we were given. We contacted LG regarding the dryer and the customer service rep told us they would not replace it since the LG warranty was up. The POP company will not replace it, but would give us the credit, take it or leave it.We did not cause the fire. We cleaned our machine diligently of lint. There was no lint anywhere other than in the drum area. They are removing the dryer tomorrow, however, I would like to prove to LG that this defect is their responsibility and the dryer, which is less than 5 years old, should be replaced. The downside would be it would be another LG product. We will never buy another LG product and I urge you to do the same. Because of the offshore parts problem with LG, any repairs that can be made can take more than 5 weeks and their customer service is unsatisfactory to put it mildly. Do your homework before purchasing anything from this company!

The vibrations started almost at day one. So I leveled it again with a 4 level and still the walls vibrated (its a load bearing wall 2x12 floor joists 1-1/4 thick flooring). We did not know of the problem until my son came and mentioned that it shouldnt vibrate like this (he has an older model LG), so the calls to LG started and trying to get an in warranty repairman is like pulling your own teeth. So after losing 2 days pay and a third on the way, still there is no fix or reason why its vibrating. LG has said that after 3 attempts, they would either replace/or refund our cost. Well, its still ongoing. I will keep you informed.

I purchased my LG front loading washer and dryer on 5/17/08. I am 100% satisfied with it! There are two people that live in my house. I like a clean house so I am always washing/drying. I even wash/dry my king size comforter in it! No repairs ever done, just maintenance. Eventually I will have to replace (hopefully not for a long time!) and I will get another LG!

It has new technology than my previous fridge. I also enjoy the experience that I have gotten out of it thus far which is honestly the best experience I would say I have ever had with LG appliances. I really enjoy the purification of the water because I live in the country off well water and it seems to help lessen the taste which I really enjoy with this new LG fridge. I like the app that is available as well as how durable the fridge is, I greatly appreciate it.

The LG washer is not working and its displaying the LE sign again. This is the second time in the last six months that I have had to have this 18-month-old washer repaired.

After three deliveries of same electric LG double convection oven exactly a year ago, finally had one that worked. We have had no problems with the heat in ovens but the black glasstop has spots beneath surface and burners come on by barely brushing against knobs. There should be a recall as weve come close to burning things on top of stove by accidental touch of knobs.

This range has been very good for baking, roasting and broiling. And it is self-cleaning. The convection setting works well. Enjoy the tunes when oven has pre-heated or timer goes off.

Over time, the heat from the dryer has warped the plastic lint trap so that it doesn’t fit. The lint trap sticks up just enough for clothes to get caught. Because the dryer doesn’t shut off when this happens, it rips the clothes. I bought a linen bag for items with straps but the lint trap grabs anything- sweaters, button down shirts, shorts. I have spent too much money replacing clothes. I bought this product from Home Depot. I made the mistake of reading a Home Depot review. Never again. I’ll be buying a new dryer.

I purchased an LG refrigerator model LFC25776 ST/06 in May 2013. A little over a year later, just out of warranty, it required its first service call to replace a fan geode. Now 2 1/2 years after the purchase, the compressor is shot and get this, although the compressor itself is covered by warranty, the labor is not! So Im out over $500 to repair a practically new refrigerator. When I told a neighbor, she said she had the same experience with her LG refrigerator. The compressor went out in under 2 years. There should be a class action suit against this company.

We own a french door LG with Ice in the door. The box worked flawlessly for the first two years. Since then it has been nothing but a long effort to get the ice maker to work. There have been no less than 10 service calls trying to fix the ice maker. They replaced PC boards, ice makers, ice dispensers etc etc. The final fix was a motherboard, ice controller board and a new door. This repair lasted about 3 weeks and then the box quit making cold and we lost all the food. The service company that provided the repairs was competent enough, but the box is just a piece of junk. We had a terrible time just getting repair service for the last failure. According to our service contract we should have been given a new box after the third repair. I have called them time and again and cannot get them to move on replacing the box. I cannot tell you how utterly frustrating it has been to get this box repaired. We were given a loaner box from Home depot after the LG quit entirely. The box is not working and we still have the loaner from Home Depot. Hurrah, for Home Depot. My only words for anyone who buys an LG is you better have another fridge and you better buy a good service contract.. Forget about an ice maker, they just dont work.

I am very pleased with this refrigerator. The capacity is excellent as well as the many adjustable shelves. It is great in appearance and is easy to maintain. I change the filter as required and assure all maintenance as required.

I originally gave LG a poor product review regarding my LG fridge. The control panel, icemaker, and water dispenser stopped working. It got off to a rough start working with LG customer service. It took a couple of visits from the LG technician to figure out that the left door would have to be replaced. This was an expensive repair. I contacted LG and requested assistance with the cost of the repair. It took a while (about three weeks), but LG stepped up and bought the part and I paid the labor. My fridge is 4 years old and long out of warranty. Its not lost on me that LG didnt have to do anything. LG is the first appliance/electronics company that did anything for me out of warranty. I should also add that the LG technician was very professional and reliable. Overall, LG turn me around from frankly a pissed off customer to a loyal customer. LG will be first on my list next time Im in the market for appliances, televisions, etc. The only reason I didnt give LG a full five stars was it just took so long to get my fridge fixed and it took several phone calls to LG customer service before I found and agent who took and interest and went to bat for me. I think her name was Marsee. Im not sure about the spelling. One last thing, LG does not mark up their parts. I checked. If you have an issue with an LG product, make sure you use LG technicians. If you call and independent outfit, you can expect that they will (in some cases) mark up the parts double.

I purchased stove on 17 August 2016, today as I was wiping off the stove top one with Dawn dish soap and soft dishcloth I noted that a spot on the coating of the center grate had peeled off. It looks as though it will spread. I have not used any harsh chemicals, cloths, or abrasive scrapers. I have only used the center grate ONE time. I called customer service and was told to call the parts people since my 1 year warranty had expired, I would therefore need to purchase a new grate! Also, the oven is almost impossible to clean. It requires repeated applications of water and now they recommend adding baking soda and repeat again for cleaning. This is a horrible appliance. Also purchased LG Refrigerator and Microwave. I can only imagine upcoming problems with them. Customer Service simply tells you what they cannot do. Do Not Buy LG products.

I bought the machine two months ago and noticed my white clothing was coming out gray. I changed the soap and the settings (chose hot and heavily soiled), and it’s the same thing. I opened the machine during the wash cycle, and the water was consistently cold while the water in the sink by the machine is very hot. The technician from the store where I purchased the machine came out and found it working correctly; however, he also agreed that the water would not get hot. I called LG and discovered that the CW in the model number stands for cold water. In other words, this machine is designed to use lukewarm or cold water. That’s strange! I thought hot water was helpful in the washing process. I am now doing battle to exchange this ridiculously designed machine for one that will actually clean my clothing, and I wont give up until I have a replacement. No one in the appliance store understood what CW meant. They thought the W was for white in color. Good grief! By the way, the dryer isnt wonderful either.

I purchased an the 22 Cu. Ft. French Door Counter Depth Refrigerator. Delivery was delayed 17 days. I moved to a new state where I know no one! 17 days of eating out during Covid times was challenging and expensive. I asked LG for an inconvenience fee and was offered $25! I said no. Then I was offered $50, then $75. I refused all offers. I was spending $30-$50 a day in eating out which cost me over $800! I asked to speak to a manager, who after one week of waiting, never called. I spent countless hours waiting on hold with LG customer service. The last attempt today I spoke with Tim who actually argued with me. He insisted that LG will not give more than $75. I work in customer service and call centers so I know what they are allowed to offer and say. Tim was more than rude and had zero understanding nor care of my situation. He continually cut me off when I was speaking! Who does he think he is?I love my fridge, but the customer service at LG needs a full revamp! I hope the call was recorded because Tim should be fired for how he spoke to me. Apparently a manager is supposed to contact me.... This is the 2nd time Ive heard that. Well see. LG has not heard the last of me. Im now even more angry with how I have been treated. After 17 days with no fridge and now 2 weeks of waiting on hold with LG....unbelievable!

I bought all new appliances for my kitchen... all LG. Love everything but the dishwasher! I never thought I had to read the manual to run this... but one day realized that the filter was really greasy and there was water standing in the drain. Then I found a quick guide with my papers that actually said to clean this filter every time you wash! The water never drains out which creates moisture even if you put a paper towel in it each time you use it! Really... Does a manufacturer expect you to clean the filter each time? Plus we dont ever put dirty dishes in it to begin with! Pricey item And LG wont back this up because I am beyond my warranty. Who has time for this!? Forget this product.

I purchased 4 French door model (LMXS30776S) from Best Buy in 4/2018. First compressor went out 6/2019. Second compressor went out 3/2021. Been without refrigerator since then. Bought extended coverage through AIG. Been waiting on parts, finally came in and was installed on 5/13/2021. Fridge section still not working, freezer worked for about 6 days then started not freezing. Repair shop has ordered more parts to replace parts already replaced. Talked with AIG, Best Buy and LG, no help. Im ready to go buy new refrigerator and I will never buy another LG product or buy from Best Buy again. Dont know how these companies stay in business with poor customer service. I understand ordering parts but over 2 months without fridge is ridiculous.

It is a basic fridge with no special features: comes standard ice maker. It has the side by side freezer and cooler which is nice in its self. First of all, these products need to be simplified on the manufacturing to save the environment. I dislike the fact that I did not get any cool features, I do have a basic model. I wanted a smart fridge, but you have to make a ton of money in order to afford one decent feature. I dislike the fact that certain features do not come as standard. I initially chose this product due to the price and not the features. In 2019, they should really have standard luxury features. None of these companies really care about the customer, its all about a profit.

Worst company by far. We bought a LG fridge 2 years ago worth over $3500 and the fridge broke down over a week ago. I contacted them. They sold me the flat rate which cover parts and labour. The repairmen come on the Monday. I thought was pretty good till he broke the fridge behind repair and told me that is nothing he can do but he said, Dont worry. You have choose the flat rate. They will have to send you a new fridge.A week later nobody get back to me. I had to call them myself. All that wait for someone tell me that they will give $800 toward a new LG fridge. What a joke. They send someone to fix my fridge they broke it behind repair and now I am the one with no fridge. They just dont care. I will tell everyone I know to never buy anything LG. I will never buy LG again ever. I also have two LG tv and a dishwasher. I will put them for sale and buy new one. Never ever again LG will be in my house or anyone I know please do yourself a favour - never buy LG. They are just crooks.

This microwave is designed in a genius way! It’s large, you can select the type of food and status (frozen..) instead of choosing strength or time. It’s heavy duty, I don’t think people would survive it. It gives you the feeling it’s a luxurious and reliable product.

We purchased a top load True Balance model WT4870CW early July 2013. No need for repair just yet but I cannot imagine we will remain unscathed. Countless UE warnings and subsequent UE shutdowns despite manually redistributing load and sorting by evenly weighed items. Water hammer on our plumbing from rapid cycle solenoid function when not experiencing uneven load. We will continue to hope for best while querying the web for updates and solutions (yeah... sure). Its crazy to hope for and experience elation just because the machine occasionally runs back to back loads trouble free. Our Whirlpool washing machine which this LG replaced gave us 19 years trouble free.

In my last LG fridge it had the see through door that lit up when you tapped it and I actually really like that feature. It saves power to not have to open the door to gaze into the fridge when unsure of what to eat. The only thing I disliked about it was how slow the water came out of the door. I dont know if this was a filter design problem or what but I tried everything to rectify the problem and nothing worked. I chose to buy the fridge because its a brand I trust and the price was reasonable. Overall I would say that it did meet my expectations.

My LG refrigerator model LRFC21755 continuously has ice build up at the bottom of the freezer. LG says to defrost the freezer but this fix only lasts for about a month. You shouldnt have to defrost your freezer every month. LG has not been much of a help in resolving the problem.

I have been reading the many complaints of the LG gas oven switch complaints. We have been having the same problems. (1) Clothing catching on switches and accidentally lighting the burners. (2) Switches turning on but not far enough to ignite the gas supply leaving raw gas to disperse into the kitchen. I wrote to LG about this problem and the answer indicated that they had heard about the problem but it was not dangerous enough to issue a recall. Maybe they need a house fire or a gassing death before they are compelled to take real action. By the way the answer I received had many grammatical errors in the reply so I assume it may be written by some low paid clerk with no real knowledge of the danger with this design problem. No more LG products for this household.

Ive had range for 18 months. When I auto cleaned the oven for the first time (dont use that often) three months ago, the F3 button started flashing about 2 hours into it but it continued to finish cycle. So then the phone calls finally staying home from work for a service repair who takes an hour to assess the range and then he needs to order the part and have it sent and then then set up another appt. but it worked. So I cleaned the lower oven 6 weeks later and the control panel shorts out again. Service is coming so well do the same thing all over again. Why have a self-cleaning oven when every time you use it, the control panel burns itself out? Is it faulty insulation?

I purchased an LG refrigerator with french doors and bottom freezer in April 2007 from Best Buy. Model #LFD22860TT and manufactured in Mexico in 2007. It had multiple problems ranging from the seals of the doors tearing, the clips to keep the doors closed breaking off, the digital panel on the left french door not displaying properly, the ice maker not turning off and, most recently (yesterday), I found the light bulbs in the fridge did not turn off.The heat of the light bulbs burned the casing. It melted the casing causing it to fall off. It was also warped, as was the top of the fridge. A lot of the food in the fridge was melted and spoiled. I called LG regarding the issues each time and was advised that they were not under warranty and would have to be replaced at my expense, except for this last light bulb problem.I called LG and they gave me the number of a local repairman to call and indicated they would pay for the repair caused by the lights. The repairman came the following day and advised that the unit could not be fixed back to looking new. He could replace the light fixture and the cover but that the cover would not be the same and would not fit properly.He was going to call LG to see if they could possibly replace the fridge since the problems couldnt be repaired. He will call me back once he has an answer.

This is a follow-up to a review written on January 22, 2013 regarding my LG washer. I did hear back from the resolutions department at LG who extended a prorated offer for my unrepairable washer. Whereas I feel the offer is fair, it is a year late in coming! The offer will allow me to purchase another machine. Trust me, it wont be another LG despite their good ratings on various websites. I am still out the hundreds of dollars in labor costs, plus the cost of having my clothes laundered at a local dry cleaners. As I said in my remarks on the 22nd, I do consider myself a pretty savvy shopper by checking both company and customer reviews. But this time was way off the mark. I hope and pray that my next choice in a washer, this time a front loader by Electrolux, is a wiser decision and that I wont be on a first name basis with my local repairman for a long, long time!

The micro is good. The front of the fan tray is broken because of the heat. It appears as steel but it is plastic. There is no way to fix it without buying a new unit. I called the homeowners insurance. The technician said that nothing can be done. This microwave costs $375 plus $135 for installation. Very disappointed.

Burners go to highest setting, even when set to low heat on control panel. Worse than that, you can not turn the burner off with the controls. The only way to turn the burner off is to unplug range or flip circuit breaker. When circuit breaker flipped on, burner turns itself on at the highest level and you still can not turn it off. Very, very dangerous. LG recalled one model for this reason but other models, that have not been recalled, have this problem as well.

I purchased an LG refrigerator. I received it on October 9th 2020. By October 26, 2020 I was already calling LG because the refrigerator was no longer working. LG sent out 3 different technicians who gave me different reports with issues with the refrigerator the compressor, the panel and issues inside of the refrigerator. I was unhappy with the product and asked LG if I could get a new refrigerator or a refund because I did not feel comfortable accepting LG to repair a product I only had for 17 days. After going back and forth and speaking to one supervisor Cecilia I was told that I needed to submit of purchase for the refrigerator to an email they provided and that someone from the refund department would contact me within 5 days.I never received a call so I called them in which a customer service representative told me my claim was denied and he couldn’t give me a reason why. I called back on Monday November 30th. Asked to speak with a supervisor. She refused to give me her name. She transferred me to the refund dept. They then informed me that they never denied my claim because the customer service dept never submitted my claim. They put in their notes that I needed to accept the repair. It is now December 1, 2020. I still do not have a refrigerator. I have 4 small children and I have to buy food everything to cook for them. This is unacceptable and the worse customer service I have received.

I caution all consumers about buying LG products. Life is NOT Good when you buy their products. I purchased an electric LG range, model #LDE3017SW February 2013 from Home Depot for $1,649.00. Little did I know at the time that this would be the worst purchase of my life. I say this without a smidgen of exaggeration.I do not bake a lot so my oven stayed fairly clean. With Thanksgiving approaching, I thought I would use the self-clean feature for the first time. About two hours into the cycle, the oven stopped working completely. The digital display was completely dark and the oven doors locked and would not open even though the oven is completely cool and inoperable.I called LG and their phone representative told me that I was not alone, that this has been a problem with this particular oven and that the thermostat needed replacement. First, my warranty had expired and needed to be extended. I was asked to scan my receipt with the serial and model numbers. I did this the next day.Hearing nothing back from LG regarding the status of the warranty extension, I called them back. Initially the LG phone representative told me that they had not received my scanned receipts but then, after putting me on hold, he found them. He said that his supervisor had not made a decision about whether or not my warranty would be extended. I ask him how I would be contacted when such a decision was made and he told me that I needed to keep calling LG back.After one week of calling LG back I was informed that my warranty would indeed be extended. I was told that I should call the repair company that LG contracts within my area, Heavenly Cool, to have the replacement part installed. I asked the LG phone representative if the repair person would have the correct part and be able to fix the oven when they came to my house. He assured me that they would, that this repair with this particular oven occurred frequently and that it was just a routine repair.I called Heavenly Cool the next day and spent about an hour on the phone trying to set up a repair appointment. I gave them my model and serial number and was told that the repair person would have the part in-hand and be able to fix my oven. I took time off work so I could be home for the repair. While waiting at home for the repair, the repair person called me and asked for my model and serial number. He said no one had given it to him ahead of time and he would have to check and see if he had the proper part with him and call me back. I was stunned. I waited for his call. He called back and said that he could NOT come to my house that day because he did not have the part to fix my oven.I went from patient to stunned to righteously angry. I called Heavenly Cool and they did not know what the glitch was with communication but they would be glad to reschedule when the part came in! How much time can I take off work???? I felt that I was lied to. I called LG and explained my situation and they said that they would have to call Heavenly Cool to verify. I was put on hold. The LG phone representative resumed the call with me and said that, indeed, I had communicated the current situation accurately and that I just had to wait until the part came in for the repair. I said that taking more time off work was not an option at this point and he said that if this repair person had 2 or 3 other repair jobs in my area that they would come at a time convenient to me. Wow! So if the sun, moon, and stars all aligned properly I could have the repair done sometime after work?I asked to speak with a LG supervisor and was given Eric. I re-explained the whole situation and he apologized for my inconvenience. I asked Eric how he could help me and he said that I would just have to wait for the part to come in and for the attempted repair to occur. If the part did not fix the oven, then I might have to wait even longer for repair. At this point, 12 days had gone by since my oven became inoperable. Taking off work and eating out is becoming very expensive! I will be having 30 people at my house for Thanksgiving! I had done nothing wrong but use the self-cleaning oven feature that LG uses as a selling point for this product and now I was without a working oven. I asked Eric if LG would replace my oven under these circumstances and he, of course, said no and there was nothing else he could do from his end. All Eric could do was apologize for my inconvenience. Since Eric did not have the power to make this right, I asked to speak to Erics supervisor. Eric told me that there was no one with higher authority at LG than him. Wow! Eric apologized again for my inconvenience.I found this website and I see that I am not alone in my frustration but I am very alarmed that LG ranges sometimes catch on fire! I did notice that the bottom of my double oven seemed to get too hot and did not evenly cook food. Because there is a safety issue with LG products, I do not even want to use their products. I will never purchase anything from LG again! I will tell everyone I know not to purchase their products. If LG wants to stay in business, they should make things right for their customers! It is now almost two weeks since my oven broke and LG has done nothing effectively to correct the problem. I have, unfortunately, learned a very expensive lesson. The only good that can come of this is to warn other potential, unsuspecting victim consumers about the potential perils of purchasing LG products.

Purchased LG model LFXC24726S counter depth refrigerator in late Sept 2016. All was good until April of 2017. The ice maker started leaking and would freeze so that the ice bin could not be removed. The water would leak out onto the front of the refrigerator causing the panel to be discolored and the bottom drawer on outside to be constantly water spotted. We had a repair man from Famous Tate replace ice maker. Same thing happened. He said the whole door had to be replaced. He ordered the door in early May. It is now August 26 and still no word from them. We also contacted LG and they promised to have someone get back to us in a few days. That was 10 days ago. We plan to go to Famous Tate today and try to get something done about this issue.

I purchased a LG refrigerator model LFXS25623S/00 in 2017. Refrigerator & freezer stopped working end of May 2020. Have been battling with LG for over a month. Last week they sent out a repairman that said it’s the compressor but he can’t fix it because it is under warranty?!? I have been given 2 case numbers because I am being sent from dept to dept with no resolution. I am bedridden due to terminal illness, my caregivers are having to bring ice every day to keep some of my meds cool and are having to bring in my meals because I lost all of my meats and no refrigerator working now to replace lost food. I’m only asking for my refrigerator to be repaired but apparently that is too daunting of a task for LG.When I call in I am put on hold to be transferred and then the call drops. This has happened numerous times. I received an email saying my case is now being turned over to the Defective Returns Dept. It has been 5 days and still no word from that Dept. I purchased this refrigerator thinking I was getting a high quality refrigerator and paid the high quality price but I am definitely not getting high quality customer service. Obviously with all the compressor issues LG knows there is a problem and should be prepared to offer resolutions in a more timely manner.

Model LFX28978ST/00 3 door refrigerator - After a horrific hurricane unit stopped working. Contacted LG after power was restored months later. LG repaired charges total $300 for 2 visits and repair. Unit worked 4 days and stopped. Repairman never return or took my many calls. I stopped payment on a second check, he then called and said my unit was defective and was not fixable. LG was suppose to follow up with us. We are seniors and we’re insulted by LG staff who told me the repairman never contacted them. On follow up LG then told me the repairman was incorrect. Check this product on the web. This unit has major defects. Stay away from LG. They don’t care about its customers. Feel free to contact me.

Never had a problem with it. Front loader. I leave the door ajar so I have never had a problem with odor like some say they do. Saves water and detergent. I would recommend LG brand and would buy again.

Have had no problems with front loading washer and dryer. Bought biggest capacity of both appliances with pedestals. No more getting on my knees to check for left behind clothes. They are so quiet, I have to check if they are done.

Purchased LG dishwasher 2/20/14. Had to redo plumbing to accommodate dishwasher. Did not get it installed for a month, therefore unable to return to Home Depot when it wouldnt clean my dishes. Called LG. Was told I was using wrong detergent and needed to add a booster. That made no difference in the cleaning. After 4 service calls, replacing the sump motor and the main board, it still does not clean the dishes. LG corporate customer service says that it works and that the problem is that I have hard water (never mind that my 13-yr-old Maytag cleaned my dishes). Stated there was nothing else they could do and maybe I should consider getting a water softener. Will never buy another LG product.

LG electric range oven switch stopped working after two years. I was told by LG it would cost 1000 to replace the board. I will never purchase LG products again.

This is the worst washing machine I have ever owned! A normal cycle is supposed to take 57 minutes. It routinely takes all day to wash one load of laundry due to constant error codes stating the machine is unbalanced. This happens no matter how small or large the load of laundry and no matter how carefully you load the machine. It does not get clothing clean. I have to hand wash all shirts before putting them into the machine, otherwise, deodorant builds up on the fabric under the arms. And the washer smells musty no matter how regularly you clean it. I will NEVER buy a washer like this again. I purchased this one because it was highly rated by Consumer Reports, but it has been terrible from the beginning!

I have purchased my new washing machine 12 days before, 1 washing machine arrived with dent. Due to nonacceptance of installation my washing machine replaced with new. After washing cloth powder residues remains in, so I raised complaint. Service people replies higher side of powder used so I follow the instructions. Half dose of powder use. Problem remain same, I search Google what can be issue then I find jet spray issue, then I specifically complain, Please start my jet spray. Then executive replied was, Its start automatically, its not necessary every time start. 2 another executive visited. Both said jet spray not working. Still I have that worst LG machine, at least lo mail more than 30 calls made by me for this issue. Still pending complain. I think no brand can be behave like this, go for any of the brand not with LG.

I have a lovely 3 door refrigerator that was purchased in 2007. At the 13 month mark, I started having trouble with an irritating beeping sound that let me know the door was not closed completely. After checking to make certain the doors were not blocked and completely closed, I continued to hear the alarm. Service engineer called, replaced the sensor. Sound gone. This has repeatedly occurred time and time again over the past 7 years. Its actually beeping right now. I have even purchased a home warranty primarily for this issue. 2 different service engineers complained about the LG refrigerator. I will never purchase another LG refrigerator.

I would never buy this type of range again. The large burners are in the front, where one would place a large stock pot. It is very dangerous to have such a large pot positioned in front. You have to reach over it to get to the smaller pots. Its very dangerous. The reason I bought this range was because it matches the refrigerator. It looks good, but it is difficult to use. I can manage it, because it is just my husband and myself. If I had a young family, I would get rid of it (even though it is new). It could become a hazard with small children around. They could easily pull a large pot over on them. I am constantly vigilant when I am cooking on it and worried I will tip the front pots over on myself. Its not a pleasure to cook anymore!

LG washers & dryers steel drum cracked and flooded my utility room, den area kitchen and two hallways in our home. Resolution dept/LG Risk Management Dept. tactics are unethical. The drum/tub is only partially plastic not steel. LG told me I had to get my homeowners insurance to pay for floor damage. They are awful. I contacted a number of appliance retailers and told my story and their reply was, This is why we dont even carry LG. Their appliances are pretty but thats about all. Their appliance performance and dependability does not measure up in essence. Buyer beware with LG manufacturers!!

My LG 8.5 front loader machine is noisy. Bangs and rattles when spins at 1400. Revs. Clothes are tangled when washing. It was ok for two weeks then it started rattling. Would not recommend this washer.

DO NOT, DO NOT ever buy an LG washing machine as ours is two years old and I have to spin dry one towel at the time while the rest of the wet towels are in the sink waiting. LG executive, Tyree, told me they would send a service person which they never did, however. Lowes, where we bought the machine has given us an appointment with an LG technician. This machine was $650 and has never worked correctly and this is LGs second service in a year.When the warranty runs out in 3 years, I will get rid of this piece of junk and buy a cheap washer and hope to keep it like I did my last one that lasted 25 years. LG does not need to be in the business of washing machine and whoever designed them needs to be fired and they need to give all of us a replacement. Ill never buy anything by LG as our new $750 TV would stop working from time to time and my son in law took off the back and tightened all the leads and it works fine, now. Now, why would you sell a tv with loose leads? LG is a worthless company!!!

Well, Ive finally had it with this machine. We bought it & the matching electric dryer from former homeowners when we bought their house. Guess we should have done more research into the plethora of problems these sorry excuse for an appliance really have. These junkers wouldve been out on the road the second we moved in. First, within a month the dryer died. One morning I turned it on & it started smoking, so that was that. Out to the curb! Next, we had been using the LG steam washer for about 4 months & continually noticed water on the floor around it. Never really found where it was coming from other than a drip streak down the side around the detergent drawer where you add the soap/bleach. Another issue was the door lock kept malfunctioning & wouldnt let the load run unless you either slammed the door shut or put pressure on it with your knee when it was trying to lock. Then the thing would sound like a 747 taking off when it was in spin mode. It would shake violently & eventually wake up the baby with its deafening whir. Finally, it showed an error message saying the pump wasnt able to drain the tub because of a clog or something. So I got on my hands & knees to screw open the drain trap & 5 gallons of water came gushing out all over the floor. There is a small rubber hose down there also, but when I took out the plug on the end of it no water drained out. What gives LG? Do you need a wet/dry vac at the ready to do this procedure or a stack of towels so you dont trash the floor? Very poor design! And doing this did absolutely nothing. Same error code came up & the pump just sickly rumbled. So it is now out on the curb also awaiting a trip to the dump where it belongs. Please, everyone, do not buy these piece of refuse appliances from LG. You will only bring upon yourself great pain & grief. Time to break out the old GE top loader that I know works fine. Glad I held onto it for back up. DONT BUY LG!!!

We purchased an LG top-load washing machine in early Dec. We waited until Valentines Day for it to be delivered! A new machine was needed after 15 years of washing 4 athletic boys & a construction working husbands clothes! Our trusty Maytag front-load machines were going out. I wanted to buy new Maytag machines but I got talked into LG by the salesperson & fellow customers. I will just state now how truly sorry I am for being swayed into that decision because it was 1 of the worst choices Ive made. I cannot stand this machine! Im not exaggerating when I say my clothes come out of the machine dirtier than when I put them in! The clothes dont even get covered in water! I know theyre environmentally friendly, but even when you use the water plus option there should not enough water to get all the clothes wet! I have to physically get my arms in the machine & agitate the clothes.I called the store we purchased them from and of course since they are used they wont return them. I call LG, whose customer service is in a foreign country and the guy proceeds to tell me in a heavy accent that I dont know how to use the washing machine. Its user error. He didnt believe me that the clothes werent washing and continued to argue with me that I didnt read the manual. I asked what we could do to solve this problem & he told me theres nothing they can do. LG... Lifes good... NOT if you own an LG appliance! If you do buy an LG machine make sure you also buy a washboard! Youre going to need it if you want any of your laundry to be clean!

We purchased our LG front loading washer and dryer in 2018. Like many of the reviews I have read we too are very disappointed in our purchase. I noticed that the clothes came out smelling within a few months of buying and I called LG DIRECTLY as it was under their warranty but was told that I need to run the tub clean more often. Done that for over a year and also washed clothes twice - not efficient as waste of energy. We do have an extended warranty and recently a tech came out so I let him open the washer door as I had just done a tub clean the night before - it smelled like a rat was dead in the drum. He too agreed he had never experienced that before! He poured half a bottle of my Bleach and ran the cycles again for almost 2 hours. Said the problem was fixed and if I experienced the smell again I needed to call them back thru Assurant the company who warranties the extended warranty. Did so and they declined to send a different tech saying that there was no mechanical problem. My clothes come out smelling and the even the dryer time has to be increased to double for the clothes to dry correctly. NEVER BUY THIS WASHER OR DRYER EVER. EVEN THE EXTENDED WARRANTY WILL OT HELP WITH THIS PROBLEM. I bought the pair from a very reputable store in the area but I believe that LG Is aware of the problems with the machines and do not want to take responsibility for the defects. I do hope this review deters anyone buying an LG front load direct drive washer and dryer.

My sister bought a top loader washing machine in Baguio. We traveled it in Isabela along with the washing machine. After a day when I was about to use it but when I turned the power on it was no longer working. What should be the problem?

LG washer model wt1001cw top loader - Purchased washer from Menards based on high ratings from consumer reports. Had it for only a week and parts of the laundry does not get wet and clothes do not come out clean. Called LG. States have to have repairman look at machine to be deemed non-repairable. Repair person states it is the nature of the beast. That is how the machine works. LG supervisors states nothing they can do, told me to go to Menards and state buyers remorse. Went to Menards. They will not accept return since it was past 7 days. We came in on the ninth day! We told the manager at Menards in Escanaba, MI about the buyers remorse. He laughed! Not impressed with LG and Menards! We can always use the washing machine for target practice. Probably will be good therapy!

It had literally been over a month with this issue!! The compressor went out on my fridge. I already knew that, contacted LG and they still had to send someone out to “diagnose” to tell me the same thing, which leads to them ordering parts that they could’ve had already if they had listened. So first of all why give an 8-12 window when the tech shows up at 2. Not once but twice!! Now, I wish I was joking, but they are sending someone out again for the 4th freaking time to fix this damn thing!! Please stop wasting everyone’s time and just junk out this worthless unit. Please believe me, never again LG products. It’s said that I work in retail and have shown them much love, that definitely ends today. I will definitely never recommend, sell or talk highly of. Count on that. What a waste of time and money. Not to mention, not being able to cook meals at home and wasting so much money on having to buy takeout and food spoil. Can’t believe this.

We bought our 4 door LG refrigerator in 2015 when we remodeled our home. It is by far the worst appliance purchase we have ever made. Weve had the compressor fail and replaced early on, then the ice maker was replaced, then one of the glass doors cracked, and now the compressor has failed again. In both cases when the compressors failed, we have had to throw away the entire fridge full of food, which is very expensive for us. I understand that the technology in newer refrigerators may be more sensitive, and life expectancy may be less than what they used to be, but this has been an inexcusable experience with a very expensive appliance.

I bought a front load LG washing Machine. I unplugged the machine when I heard it making a kind of grinding sliding noise. To me it sounded like the belt broke. I called a local repairman to come see about the washer. He told me he could not help me because LG is a brand name out of Korea and its very hard to order parts for these type of machines. He told me none of the local repair guys will come fix it and if they did they would charge a lot. He told me to call the warranty company, but my warranty ran out already. I had no idea LG was a Korean name brand. I will never purchase another LG, anything.

My refrigerator stopped cooling after only 3 years. It is under warranty and the manual says that service is 365 days per year and 24 hours per day. It is a lie. After 11 days it has not been fixed and we have had no help. We have a household of 6 with 2 seniors, 1 essential worker and 3 young children. This has been a hardship and we let the company know this. We have spent many hours calling, texting and emailing without any end in sight.

It looks great the stainless steel fridge, but I have bad experience as if I bought an old car which need fix every 1000mi. I bought this product from the factory floor, a year and half the ice maker fails and purchase the part and replace. Now it is three years old, and completely fail to keep cool anything within, is that not annoying, old model refrigerator wont have this after 10 years or more. This is 3 damn years and wont work right, what a BS is this. 3K is just throw in the dirt, do I trust the repairman do the good job last few more years, I dont think so. I would rather buying other brand and throw the trash. Whoever plan to purchase LG refrigerator be careful, dont trash your money. It looks good in the house kitchen floor but not working good.

I have an LG electric stove. THE OVEN HAS NEVER WORKED WELL. Ive had it serviced several times. The digital portion and a sensor was replaced with new less than a month ago and it still does not work. Im trying to roast some Brussels sprouts at 425 and it has been heating up for over an hour and is only up to 350. Dont buy this brand unless you want to spend a whole lot of time in the kitchen and get to know the repairman real well.

Our LG fridge was purchased on March 4, 2019. Delivered on March 7th. Fridge was not operating correctly or safely. We were advised by an LG tech to unplug the unit immediately and what unfolded from there has been the worst consumer experience of our 45 year marriage. After numerous missed appointments, incorrect diagnoses, improper parts and the inconvenience of living without a refrigerator the issue was finally resolved on June 18. Needless to say LG products will never be purchased by our family and friends again.