I purchased a Whirlpool top load washer that has been ruining my wasted items. My terry cloth towels all have pulls in them, knit polo shirts have pulls and holes, sheets and other items of clothing get caught and stuck under the agitator which then take a great deal of muscle power and struggle to release them. I have had the agitator replaced 3 times to no avail! Whirlpool is not willing to admit that I have a defective machine and will be sending another service repairman to try and fix the problem - this time, no charge to me after many tries and frustration. Customer service is not good unless you are lucky enough to get a supervisor who is willing to listen. We shall see what this next service call brings. I do not have high hopes and will keep you informed.

I have bought and used other dishwashers (different brands). They lacked quality, quiet operation and efficiently and effectively cleaning dishes, pots and silverware! My Whirlpool dishwasher is far better than all of them. It cleans and makes my dishes sparkle. I would not buy anything but Whirlpool in the future.

I bought this top loading, low water machine 1.5 years ago, $500.00, did not buy extended warranty, expect major appliance to last at least 5 years. Motherboard is out, will not spin, will cost at least 200 to $300 to get it fixed! Selling on Craigslist for 50. So sad. Will never buy whirlpool again, waste of hard earned money!

Leaks water on bottom. Door seal dont go far to under door, is from manufacturing defect, is water overflow or is something else. Dishes washer is about 10 years older. Very real disappointed and wont buy this brand again on dishwashers.

We have a 2 1/2 yr. old Whirlpool gas stove. We have had the mechanic here several times as it would not ignite. We also have had the control panel repaired twice as it melted. It is melted again but they will do nothing. I tried to clean the oven with their AquaLift technology and had to re-do it four times and still have residue which appears to be permanent. We are very frustrated with it. We have used Whirlpool appliances for over 40 yrs. but will not buy another. Model#WFG710HOASO, Serial#R21712236.

I just finished a call with Sears Repair. I informed them that this was the 5th service call since purchasing this Whirlpool Cabrio washer two years ago. The washer simply does not work. It fails to complete its cycle; fails to spin; fails to drain; fails to fill; leaves clothes streaked and dirty, smelly, and dripping wet for me to wring out by hand. I purchased it because of my faith in Sears and its Energy Saver label. I often have to wash the same load 2 or even 3 times to get it clean; no more than 6 towels at a time. (It is a large capacity washer, but acts up most often when washing towels or jeans.)Im a retired teacher; and in my best teacher voice – calm but serious – said that I would like Sears to come and take it away, issue me a credit or refund, or I would proceed to file with the Small Claims Court. His immediate response was, I dont appreciate the threat. I carefully (teacher voice) explained that it was not a threat... it was information. Yes, Im angry. But more than that, I am so disappointed in Sears, a company that I have always been loyal to – no more. Time to leave childhood behind and wake up to the reality that this is not the same Sears Ive dealt with for the last sixty years. Now, I’m to drive 25 miles of country roads to a Laundromat.

What a piece of expensive junk! Do not buy it, does not clean clothes well, lid broke, lock broke, now it just wont start. Parts are super expensive. Next one I buy will be a basic washer, forget all the bells and whistles!!

After only 14 months of light use, the magnetron in my over-the-range Whirlpool stainless steel microwave failed. The cost to repair was $350. I paid $450 for the whole unit upon purchase. I wrote to Whirlpool with documentation and got a voicemail that they were sorry, but the 12-month warranty had expired. The independent repair person said it is the Korean manufacturer of the magnetron that is the problem. He is replacing units all over town on all kinds of models Whirlpool is involved with, including KitchenAid. Whirlpool needs to get their money back from Korea! I will never buy another Whirlpool product and have told them so.

I purchased a Whirlpool over the range microwave (model WMH3205XVQ) on 9/27/10 and have replaced the door now for the second time due to the plastic cracking. I also discovered today that the plastic has again cracked on the vent grill and the control panel. The door, vent grill, and control panel were all replaced on 8/19/2011, under warranty. It appears to me that Whirlpool has a manufacturing defect which they need to address with the consumers who have purchased these products.

I purchased Duet washer 3 years ago, but it wasnt installed until a little over a year and a half ago. Machine started making loud noise during spin cycle, and eventually would not spin the water out of the machine. I contacted Whirlpool and was told there was a defect in that particular WP model and if it was confirmed by a provided tech, WP would provide the parts for the repair. The tech confirmed the problem, and I was told the repair would still cost over $450, even with the free parts. When I approached WP and asked them to fix the machine since it was a known defect, it was denied that there was a defect.

I am so disappointed with this washer. I totally dread doing laundry. The following are the complaints: Every load comes out totally twisted and wrinkled!! The soap/fabric dispenser holds water after each load (I have to take paper towels and get the dispenser empty!!!). There is not enough water to properly clean the clothes. I have never noticed a reduction in my water bill and have had this piece of junk since 4-25-13. There is NO short cycle on this junk machine. There is an odor to my towels - like they are musty - after I dry them and use them. I use Tide HE detergent and clean the washer with Affresh (you shouldnt have to clean a washer). I should have taken the time to write a review much sooner, but decided today was the day after doing laundry. DO NOT BUY THIS WASHER.

I bought a new computerized Whirlpool Cabrio top-loading washer and matching dryer 3 years ago. Bearings wore out under warranty, it was repaired. Just outside warranty, washer has broken down twice more. I contacted Whirlpool and received a high level of indifference to my concerns that they manufacture junk, and are not willing to stand behind it. Clearly, this is a faulty issue with the machine and should be repaired then and now at their cost. Do not buy Whirlpool products people.

It knotted my clothes up and twisted them to the point that clothes are so badly out of shape, hems are pulled out and some clothing torn. We no longer use the washer. Also, a very bad film all over our clothing. I have just tonight contacted the Whirlpool company as I have made numerous complaints to the business where I bought it to no avail. The day after buying and using once, the store sent a repairman out and he said use it on delicate. I have done that with the same results. I bought my washer in December of 2011. I am hoping Whirlpool contacts me. If not, we can contact the state attorney generals office, Consumer Affairs and our main TV station to make complaints. I do not have photos as I did not know I would need them. I am giving Whirlpool a chance to respond in hopes that a remedy is available. Maybe as simple as replacing the agitation device.

I purchased this washer brand new just 2 years ago. It started making loud crackling noises approximately 3 mos ago. Yesterday it decided it did not want to spin or drain. Today a repairmen tells me its a wash. The computer screen has gone wacky and the cost to replace that will be well over $400, almost to the penny what I spent 2 years ago. This is not a good product Whirlpool and i trusted you since my previous washer lasted over 15 years. I need a refund and a new washer! Disgusted!

Absolutely love the oven/range electric smooth top! Cleans up well. Works well. We bought new along with refrigerator and microwave as a set. We had problem with icemaker, told us we needed new door (well within warranty coverage) then wrong door was sent and company told us that they could only send one door and that was it. Incorrect door sent back. Repairman attempted to fix several more times. We finally quit trying. Husband says we can never buy Whirlpool again.

My range was made after this date and needs this Service Bulletin part. Whirlpool refuses to ship at no cost. I have spent money on this already to discover they knew the issue in April 2004 yet sold the range in October 2005. Rena in service stated she is the highest authority at Whirlpool anyone can talk to!

My issue is I believe that Whirlpool should pay for my tub and bearing part because the washing is only 16 months old. Because it went over the one-year warranty by four months, I shouldnt have to buy this part considering it is such a big break for such a young washer. Please advise if Whirlpool will assist me with this issue.

I purchased a Whirlpool refrigerator with an ice maker exactly 2 years ago. It stopped making ice. I called a Whirlpool repairman and he said there was a leak in the freon tube. I should get a new one. I did, am trying a basic GE with icemaker.

Bought a Whirlpool range in Nov. Within a month the large burners fell apart and the reflector bowls discolored from normal use. Call Whirlpool and they sent out replacements. Within a month the first replacement fell apart and the new bowls discolored from heat again. I held off calling until the second burner fell apart and this time when I called I was told I would have to stay home to wait for a service call to have burners replaced which I could do myself and that the bowls arent covered and that it normal for them to discolor with normal use. They said I should wrap them in foil to protect them.They appear to prefer wasting time and money rather making a good product. The burner bowls from my old GE stove are still shiny after many years of use but Whirlpools cant hold the finish for a month. Please note I was an appliance tech and ran an appliance repair business for 18 years. These failures are not normal or acceptable. I will never buy Whirlpool again.

Bought new Whirlpool duet washer 4.0 couple years ago. Started making load noise. Started checking and its the rear bearing and sounds of it will cost more to replace than to buy a new one. Found this page and after reading review after review, I will not spend a dime to fix the junk product from Whirlpool. Going to put in the dumpster and never buy another Whirlpool product. I have never seen so many complaints about a product and many being the same bearing problem. Where is our recall process? Its ok to rip off people over and over with no consequence. And why do large chains keep their product? Guess theyre in on the rip off.

Whirlpool built in Electric oven Self Cleaning Model # GBS307. Dont Clean your oven! Everytime you clean the oven, the thermal fuse switch will burn up on you and will cost approximately $150.00 to fix. Dont use the self cleaning on this oven!

I like the looks with brushed stainless steel and black. The most difficulty was getting someone to help get it and load it. But other than that, Ive had no problems with the dishwasher.

I purchased this washer about a year ago and have been dissatisfied with its performance since Day One. It takes a long time to run a cycle and has not saved me any water or electricity. I always have to add a second rinse because it doesnt get the soap out (using the recommended detergent) with the regular cycles. Sometimes it doesnt get my clothes clean.Today it tore huge holes in the front and back of one of my very favorite T-shirts, which was a very meaningful gift from a very good friend. This was due to its tangling the clothes even more tightly than it usually does; the tangling process was what tore the material. I always take pains to load the machine in the manner instructed, to put the clothes in loose balls around the outside of the drum, but nevertheless it can take me several minutes to untangle my laundry before I put it in the dryer (also a Whirlpool -- just waiting to see how it disappoints). If I had read the reviews here before I selected my new machines, I would never have purchased the Whirlpool washer or dryer. I certainly never will purchase Whirlpool machines again.

We have had the Whirlpool Cabrio washer and dryer for 4 years now. Let me start off by saying the first 6 months was wonderful. Then after that, the machines were breaking down every time we turned around at the worst times. With 2 adults and 4 children, you see my point. We have had a repairman at our house to fix these machines 6 times and now, we are getting a code on our washer that is F1. Looking up codes online shows to be the computer system of the machine and a $400-$600 repair, might I add. Please save your money and buy a better and more dependable set than Whirlpool. Washers and dryers used to last 20-25 years, or so my parents and grandparents did. All of the manufacturers are building cheap junk so we can buy them more often.

Purchased the 2015 Whirlpool Cabrio. Today 5-2018, the panel went completely out. When I called the store (Lowes) they asked if I purchased the warranty. I responded no, she went on to say, “Well since you choose not to purchase the warranty youre stuck”. Even if I paid for the warranty a washer should not break down in less than 3 years. My previous washer lasted 18 years with no problems. We purchased this washer because of the larger load. It was one of the most expensive washers. It’s a piece of junk and the manufacturer will not stand by their horrible product. Please DO NOT buy! I will be filing a formal complaint.

I had purchased a hot water heater on Saturday and installed it myself. I filled the tank and waited about twenty minutes before turning the power on. I waited a couple of hours before testing the water temperature and it was cold. I checked the temperature setting and it was set at one twenty five, I went to Lowes and informed the service person and was told there was nothing they could do about it, I had to call the number on the tank for Whirlpool. I called the number and was told they could come out to check it but we would be responsible for the labor charges. I didnt understand why because it was under warranty and we had also purchased the extended warranty. I informed my wife so she could deal with Whirlpool because I was going to work. My wife called a number of times and was getting transferred from one person to another and getting no help at all. She was told by one person that it was maybe a problem with the wiring in our home or maybe the plumbing. One person told her that it was not their problem. We had to finally pay an electrician to come out to look at it and had to pay him to replace a heating element. The cost of the electrician and the part came to an extra two seventy five dollars. The only real help that we received was from Lowes managers that were willing to take the water heater back if we could get an authorization number to return the water which Whirlpool claimed they did not have any type of a number. Our 400 dollar water heater turned into an almost 700 dollar water heater. We had also purchased a refrigerator from Lowes that was the Whirlpool brand that quit working after about four months and we had to pay to have it fixed. Needless to say, we will never again purchase any Whirlpool products or recommend them to anyone. The service was very very poor and we are not happy with Whirlpool.

Bought this machine in July 2015 to replace LG front loader that went bad. This machine is the worst at rinsing the soap out of dark clothes, and probably the whites and lights too! Dark clothes always have white streaks and spots all over them. Called Customer Service and was told it was due to too much soap, the way the clothes were loaded, needed to add an extra rinse cycle to load, and/or because there is a water softener in the home. Have changed soaps 3x, changed the way I was loading the clothes, and I doubt the water softener has anything to do with this problem. I dont see how adding an extra cycle is efficient and seems wasteful. This machine is horrible and whether I just got a lemon or if its a defect in this machine, I dont know. Whirlpool doesnt seem to care either. I am going to attempt to sell this one and will not consider Whirlpool for the next one. Do not buy this machine!!

Long story short, we replaced a very old Whirlpool water heater with a new one a couple of years ago... We have had nothing but trouble. First, pilot light wouldnt stay lit. Found out that it was defective.... Whirlpool DID offer a no cost conversion kit. Had to pay shipping and installation costs. Have had the plumber out four more times to try to ANYTHING to keep it lit.... No luck. He even spoke to a Whirlpool tech on the phone and followed his advice. I have filed an online complaint with Whirlpool and the site stated that I would hear back within three working days. Guess what.... no reply. I have four other Whirlpool appliances that I love, BUT as they wear out, I will NOT consider Whirlpool.

I shouldve read the reviews online about Whirlpool before buying our washer and dryer Duet. 4 years later the main bearing is going out and its 1200 to fix it. No support from them or anything. They did offer a loyalty discount on a new washer... No thanks. Just would be another headache a few years down the road Im sure. Goodbye Whirlpool. Never buying anything from them or their other brands. Ill definitely spread the word too.

Horrendous product! Purchased December 3, 2014 – had service technician from Whirlpool check the unit for excessive noise 3 months later. Technician said it’s the way it is designed – ice maker in door, air has to be forced up from freezer so it makes a lot of noise! Now, 15 months later, the refrigerator has totally quit. We are waiting for technician from Whirlpool. Obviously, no extended warranty so Whirlpool said they would extend the warranty and cover this visit for $357! How nice of them since they are sure the parts will exceed that amount!!! What a piece of trash – guess the refrigerator is only meant to work about a year! NO MORE WHIRLPOOL! I am thinking about standing outside of Home Depot to warn any customers who are looking for a refrigerator not to buy Whirlpool!Updated 3/23/2016 - To add to our previous review, the service company, AIG finally after 3 days has approved the parts required to fix our with less refrigerator (15 months old.) It will take 8-10 business days for the parts to appear! We have no refrigerator for at least two weeks! Great service from Home Depot and AIG!

I bought a Whirlpool refrigerator in February 2010 GS5VHAXWY00 side-by-side door ice maker. From the beginning, when crushed ice was used, the dispenser would freeze up. I had to remove the container to defrost. The container will not go back in place.Do not ever buy an indoor ice maker. I am out of warranty---very little help from Whirlpool customer service. They will be glad to send a service person.

The Gold Series Whirlpool dishwasher has some cool features for changing the configuration of the shelves, etc. After that its all downhill. Poor washing, worse drying. In the past 6 months Ive tried: less dishes, redistribute them differently every use, lower/raise upper shelf, use liquid detergent, powder packets, drying agent... nada. Absolutely NO remnant of food can be on the dishes. Of course I rinse everything well prior to loading washer; this one wants them CLEANED. I dont give a flying fig how loud a machine is as long as its doing its job. This one quietly does very little. AND the genius who designed that horrid cutlery basket needs a new job.The basket slides onto the inside of the door, making it difficult to reach into; it can sit on the outside of the lower tray but it falls off at the slightest disturbance. The baskets are narrow with hinged lids; the lids have small and medium slits so items are placed individually. If your cutlery is the right size! Ours is a little wide in the handle, they dont fit and must be placed into the opened, narrow baskets and butt up against each other. We are only 2 folks, I cook one meal a day and run the washer TWICE because bowls and pots take up the entire space, so I either wash the remainder by hand or keep the sink full of dirty pots and dishes. LOVELY. Bring back the old washer!!!

I purchased top load washer and dryer from Lowes last week. When I was washing clothes the first time 12/4/18 (the day Lowes delivered) I washed in quick wash setting, machine was showing me all stages of the wash on the progress lights. It took about one hour for one load. Today 12/11/18 I spoke to your customer service associates Trina regarding the issue with my top load washer wed4815ew1 serial m82572023. I was told a technician is schedule for repair tomorrow. I try to quick wash two loads, washer progress light only went to wash mode only. I had to press start/pause, select drain and spin to remove excess water. I started 8:30 am and finish around 1 pm. I was waiting for the cycle to finish, twice all progress stages light went blank. I have no idea when it will be done. Machine made noise, not spinning, no water in it. The dryer wtw4816fw2 serial c84621285, I dry at energy prefer setting, when the clothes was dry, dryer continue without the buzzing signal to stop. I had to keep watch of the time and turn it off manually so it not energy efficient when I have to monitor when clothes will be dry.

We bought a Whirlpool oven in Costa Rica. Wanted a good oven from a reputable manufacturer. Oven has had numerous problems over the past 2 months. Local vendor is worthless and trying to run out guarantee time. Whirlpool U.S.A. says it will not help with problems for products sold outside US or Canada. Fair enough. THEN DO NOT SELL THE WHIRLPOOL BRAND WHERE YOU DO NOT SUPPORT YOUR PRODUCT.

All of these awful reviews and you continue to sell the Made in China JUNK!!! And shame on the stores that advertise and sell Whirlpool JUNK!! They should put a warning on these machines stating Will not last, gets off balance and does not clean your clothes. Yes we bought the Cabrio like the others, our clothes would not get clean, because like sheets, would end up looking like a doughnut without a hole and all of the dirty water would drain through the middle and make a spot. Then you have to wash them over and over. But that is not the worse part! It only lasted 13 months, YES I said 13 months just past the warranty LOL!!When the man came to make repairs, it was the gear box and was going to cost almost $600. Almost as much as we paid for the machine. He recommended getting a Speed Queen, we did and I LOVE it!! I think it is the BEST MACHINE I have ever had. They are a little hard to find though, but I found where they were sold on the internet and the dealer had to order it. Well worth the time and trouble, (trouble) which I dont expect to have with this machine. Like I said it is a wonderful beast. And I will never buy another product made by Whirlpool. Before my husband retired he made prototypes for autos so he knows about testing and Whirlpool had to know this product had bad flaws before they put it on the market, I call that fraud. Bad taste in my wallet, Michigan.

Subject was included in our new condo less than 5 years ago. It appears that all we have to do is look at it and it falls apart. There is constantly another piece of plastic on the counter. Our experience in calling Whirlpool for service is that it is very expensive and time consuming. A refrigerator installed at the same time as the purchase had a defective ice maker which took three service calls and a final installation of a broken part by me before we were together again. 2 (two) service men recommended that if we had problems again that we do what they did. Buy Ice Cube trays!!!! What a great recommendation.

Another load of darks with white soap residue splattered across every item. Despite using a soap pod and setting to so-called Deep Water wash. Whirlpool top load WTW5000 is a terrible machine. As in other reviews, constant soap residue and clothes stretched and tangled into a compressed wad with deep wrinkles as you try and untangle them after the wash. Unable to dilute your soap and faking out the machine to get a bit more water are recurrent themes. Just ridiculous. There should be a class action suit for replacement. The customer service is useless and terrible - actually - there is probably nothing they can say and no answer or fix for this horrible machine.

Absolutely the worst hot water heater I have ever owned. Broke within first year which Whirlpool sent me a replacement valve assy which I had to install myself. That one failed in 3 month and unit was out of warranty so I received no help from Whirlpool. Had a serviceman fix it again and it failed again. So I ended trashing the unit. I would not buy another Whirlpool product as long as I live. The last 5 appliances I purchased from Whirlpool all failed within a few months after warranty expired. This is no joke. Everything they sell is farmed out to other countries than the US and the workmanship and quality is the worst I have ever seen. The service people are nice when they tell you that they cant help you with your problem. Dont waste another dime on Whirlpool! Very bad product.

My husband and I purchased a Gold Series, French Door refrigerator/freezer in 2012. Everything was fine until our icemaker took a dump a few weeks ago. It had to be replaced. Taking time off from work to meet the repairman with that repair was an inconvenience but it was only magnified when we were told he would call us an hour before the repair, which never happened. We were given the usual 4 to 5 hour window in which we could expect a service call, which is the standard these days. But I had to rush home when he called because we never got that courtesy call an hour before. The repair, as frustrating as the situation was, was made and we thought that would be end of that for a while.Things were fine until today when I discovered puddles of water on our wood floor as I was leaving for work. While mopping things up with a paper towel and trying to determine what the problem was, I discovered a frozen puddle of ice on the floor of the freezer when I pulled it out. This situation, obviously, was more urgent than the last one we had a few weeks prior so we were hoping for a bit more than the Well have someone come out on the 20th response I was given. It was only after jumping through hoops like a trained monkey at the circus and raising my voice a few times out of frustration, did we get a call from the actual repairman who said he would be out within a couple of hours.By his own admission, the small rubber seal the repairman replaced somewhere in the refrigerator, was known by the manufacturer to be an inferior part. He told us they are well aware of the problems caused by this inferior seal and that they eventually need to be replaced with one that is of better quality. Apparently, its cheaper for them to use the inferior one, and they choose to disregard the inconvenience, not to mention the potential damage that could be caused to a persons home because of it.We have a great many concerns on a great many levels surrounding this product and the way we were treated as paying, extended warranty consumers. This refrigerator was a major purchase for us. We placed our confidence in a company and a product we thought we could trust; not to mention making the assumption that if we paid good money for an extended warranty, a problem like this most recent one would meet with more of an eager attempt at getting us the help we needed without having to become as insistent and frustrated as we were forced to be.How disappointing to discover that spending over $2,000 on a major purchase like this and then being told we would have to wait 3 to 5 days for a repair. Having to take time off from work, or being told to wait for up to 5 days for any sort of help to replace a small rubber seal, known to be of inferior quality, that was replaced in 10 minutes is absurd. Think twice before spending hard-earned money on this product!! The tragic lesson, however, in all of this is the verbal confirmation by the repairman that just about all manufacturers are the same when it comes to corporations trying to save $$$ and blowing off the inconvenience and expense of their customers.

Remember the old movie classic Network, with the line, Im mad as hell and Im not going to take it anymore? Well, that is me and my new self-cleaning Whirlpool ranges that requires a manual cleaning kit (provided by Whirlpool after my purchase). I am angry enough that I have approached an attorney and I hope that if you have your own story about an AquaLift fail, you will include it on my website **. Thanks...

My refrigerator has needed several repairs in the 5 years since purchased new. Several plastic parts (bins, handle, etc...) have cracked and ice maker no longer works. Dont think I would purchase another Whirlpool major appliance if at all possible, as I am deeply dismayed at how this one has held up.

This company should be avoided at all costs. Purchased 2 Whirlpool dishwashers in 2018 and in less than 2 year the top dish rack glide rail front wheel broke off causing the rack to drop down and render the dishwasher unusable. Warranty was one year and I went online only to notice that the OEM factory replacement part(s) are now made out of stainless steel (or aluminum). I also noted that the parts were made prior to 2015 (date on the video and other vendor sites) Which is a good 2 years prior to my purchasing of this product. This means that they obviously knew there was an issue but continued to produce and sell them with known faulty parts well after they realized at least 2 plus years when you consider that they would have had to re-tool, redesign and send to production prior to the product release date.So it looks like they have continued to sell the product knowing fully well they were defective and did so just to sell replacement parts or to use up existing parts inventory. Either way this means this company has no scruples and does not stand behind their product. Another stain on the reputation of products made in China! Shame on you Whirlpool!

I spent the extra money and bought a very nice looking Whirlpool range and oven. Within months, it started rusting. I keep a meticulously clean kitchen and Ive never had this problem with any other appliance. I sent letters to no avail. They said that their warranty on rust was 30 days! They refused to do anything about it and told me to go ahead and sue them. Terrible product. Defective from the factory. Do not ever buy a Whirlpool product as they do not stand behind it.

I purchased a Whirlpool Duet front-loading washing machine on September 27, 2010. By October of 2011, it was making a loud grinding noise during any spin cycle. I called for service and was told I needed new bearings which entailed rebuilding the machine. I had purchased a 5-year extended warranty. I was originally told by the warranty company they would replace the machine.After waiting two months, and after several contacts made by me to the retailers customer service, I was told the machine would not be replaced, but repaired. After the repair, on January 6, 2012, the machine now rattles and shakes so much during the final spin cycles. It is literally impossible to have a conversation with someone standing next to you in the same vicinity as the washer, it is that loud. I am sorely disappointed with the Whirlpool line of products and with the retailer who has been dragging their feet on customer satisfaction.

I bought a semi automatic washing machine from Croma Store (Gurgaon) on 03/09/12 Model no A-72H* and I regret to say that the water direction changing knob (to change water flow from agitator to dryer), has broken. The machine is not even 4 months old and the water inlet is broken. How can this happen in a brand new washing machine? You claim to have durable home appliances products and your machine does not last 6 months? Can you see that the broken piece is attended to or replaced at the earliest?

I bought this Whirlpool Duet Sport washer and dryer, and I have had to constantly bleach out because our laundry smells like mold. I found out that Tide sells a special cleanser for this washer so I have been using that for the past two years. It did not really help. Well, today I accidentally put laundry soap in the wrong dispenser, so I took the dispenser out and was horrified to find mold that was all in the back where the fluid is dispensed, I mean way back in there. I have been suffering with sinus problems, and swelling in my eyes and face. I even went to the doctor, but no one has figured out why. I now know it is the mold from my washer making me sick. Well, my son and daughter-in-law were staying with me, and commented on how bad it was when they used my towels. I am stuck with a $1,600 washer and dryer that is making my family sick.

I have used my Maytag washing machine weekly for the last 11 years... Never a problem. Just a well made, basic machine to wash clothes thoroughly. It does not have all the bells and whistles some of the newer models have, but it is a washing machine, not a video game.

Cabrio washer Model # wtw5840bw - I purchased this washer one year ago. It has a defect that comes along with it. You think your clothes are getting clean. But in reality they are not. This washer does not fill enough water to wash a small load of clothes. It has ruined three large bags of my clothes. Stained they smell in general they are not clean. Worst washer I have ever bought. General public Please be aware of this issue if you are going to purchase this washer. It is a big expense to be put out to the curb.

Please read if youre thinking about buying from Whirlpool - the Whirlpool front loading washing machine. Hmm, where do I start? Oh yeah, its a colossal piece of garbage. Four years ago my wife and I went shopping for a washer and dryer. We looked at quite a few and then we came across the Whirlpool front loading washer. Ah, the wave of the future. The end all solution to your washing needs. The best the market has to offer and at over $1,100, they should be. The salesman completely sold us on why we should spend a little extra for such a superior product. I thought, I work hard. I dont make a ton of money, but this sounds like a long term, worthwhile investment. Wrap it up, the washer and dryer combo. Fast forward 4 years later. Whats that awful clunking sound the washer is making? Oh, its the drum. Maybe its off center. I opened it up to find that the spider arm is broken. Isnt it only 4 years old? Surely they (Whirlpool) will fix this at no charge to the consumer because as I was told 4 years ago, this is the best technology. Now mind you, its just my wife and me. She doesnt have to do laundry for 50 people or even 4 for that matter. Calling Whirlpool (ring, ring, ring. Hello, this is Whirlpool), I explained to them what the problem is and that we have only had this magnificent piece of gold for 4 years. What can you do for me? Sorry sir, the machine is only warrantied for a year. Youll have to buy the $350 part to fix it. Reading between the lines, Youre screwed sucker. Thanks for the cash. Really, youre telling me that I spent almost $2,000 of my very hard earned money for a washer and dryer set, and after only 4 years of use you will not fix it? Allow me to paraphrase the reply in laymans terms. Nope, youre ** and thanks for the green. Here are my thoughts on Whirlpool. They are one of the worst companies out there for customer service. The front loading washing machine is a horrible product that should be pulled off the market and never be sold again. My experience with this company will never happen again because I will never ever buy another one of their products. So please, before you think about giving them your business by buying a front loading washing machine, think again. And remember this - I now have a $1,100 paperweight.

I called customer service line regarding my Cabrio Automatic Washer (Model No: WTW6600SW2; Serial No: CU2171019) purchased on 11/24/07, to report and ask for assistance with a chronic ongoing service problem. Several calls in the past and service visits (at my cost) did not rectify the problem. Although there are many similar complaints on this machine regarding the loud noise and resulting problems during the spin cycle that involve the tub and rods, the representative said So sorry or Too bad we cannot not help you.My machine now does not run and is less than 4 years old --just like every other report. I get an error message F which the representative alluded to something involving the electronics. Machines purchased in 2004 from Whirlpool have across-the-board similar problems that Whirlpool refuses to take ownership for. This machine is their top of the line model. I dont feel the financial burden of repair or purchase of a new machine should be on the shoulders of the consumer. We bought in good faith from Whirlpool and expect Whirlpool to live up to their responsibilities. Thank you for any help you can provide.Rae **

I purchased A Whirlpool washer model WTW4816FWD some six months ago and it is worse than my 13 y/o washer I got rid of. When wringing clothes it seems be out of balance as it bangs like crazy even when clothes are adjusted. I thought it was the feet but no dice and the auto sensing levels allows for the washer to fill completely with only three items in it? The noise it makes while washing can be heard throughout the whole house too. The cycle takes three times as long of any Ive ever used! I hate this thing.

We purchased a Whirlpool Duet Front Loading Washer and Dryer. The control panel on the washer went out in March. We called for a repair. The repairman came, told us we needed to replace the control panel and he would order it. My American Express was charged $389.91 on March 26th. I called today, April 9, asking about where the part was and when my machine would be repaired. I was told the part would not be available until July 11, 2013. I cannot believe that a company would expect a customer to wait nearly four months for a part as well as charge them for the parts and labor four months ahead of the part. When I called, I was first told that there were 15 parts in stock, but then was told that there were not any available to me. I have cancelled the service but it will take them three weeks to credit my card back for the part.

My new refrigerator was purchased in December 2016. The black finish was scratched by the installers wiping off their hand prints. The retailer offered to replace the doors which happened two months later. The black finish scratched IMMEDIATELY while cleaning of the installers fingerprints, using a silk microfiber towel though it looks like the cleaning was done with steel wool pads. I called Whirlpool and the retailer. Whirlpool says to order more replacement doors. Ha! Ha! I have had black appliances since 2000 in another home and there was NEVER a problem cleaning them. I do not recommend WHIRLPOOL because of this problem with the stability of the black finish. I dont have a receipt or order number because the suite of appliances was purchased by the condo association, not me personally. But I can attest to the condition of the marred finish and the ludicrous solution provided by WHIRLPOOL customer service... order more doors. I guess youd have to do that every week after you clean the front of the refrigerator.

We are so disappointed in the purchase of this machine! It doesnt put enough water in the machine to clean the clothes, and the spin cycle has continuously gotten louder and louder to the point I think its going to explode when it spins! Is there any recourse we have or any recalls on this machine?? Thank you for your help!!!

We purchased a Whirlpool conquest from Lowes in 2009 and purchased a Lowes warranty. About 2 years ago we started seeing hairline cracks on most of the drawers and shelves. I complained about it last year and a lady from the Facebook page did offer 50% off new ones. Since then we have not been able to afford to get any, and today we lost our last shelf. If I wouldnt have checked it, it would have broke along with anything on the shelf. I have never seen such horrible parts. We have another small very old fridge that has help up better than this. At this point I will never buy another Whirlpool.

Another reviewer complained about a knocking sound upon startup. My Brand New fridge has been doing that and I have just ignored it. Maybe I shouldnt. Compared to our original Beaumark fridge, the Whirlpool is VERY NOISY.. Since the actual workings seem fine, I am not complaining but rather quite concerned.Especially after reading the numerous Negative Reviews.

Whirlpool Dryers: I have 2 Duet Dryers and the user interface has gone bad with both several times. I called whirlpool several times to repair. The last time, they refused to repair the dryer. I started having problems with my dryers within the first 6 months of owning them. The repair guy that they sent out the first time said this repair was a major problem with the duets but the company chooses to not acknowledge the problem. They should be required to have a recall. Never by this dryer, you will regret it!

I purchased a Whirlpool Electric Water Heater in September of 2008. The unit had a 12-year warranty on the tank and on December 24th 2011, I discovered that the water heater sprung a leak somewhere in the tank shell; not the pressure relief or thermostat or anode port. The tank was never abused and operated well within its design limits. It is simply a piece of junk that lasted about 27% of its expressed life. I purchased the tank at Lowes and went for the longest tank warranty to reduce replacement intervals. I shall never purchase anything with a Whirlpool affiliation. The model number is EE3J40RDO45V with serial number 0741106580.

We acquired the Cabrio Six Sense washing machine through the purchase of our new home, and quickly realized why it was left behind. This thing is pretty and has lots of bells and whistles, but that is where it ends. I am very surprised to find out that Whirlpool put such a piece of junk out for purchase. I have owned Whirlpool products in the past and had great performance and quality. We will be pulling this hunk of junk from our laundry room and installing the GE washer that we already owned immediately. Anyone want a free washer?

I bought front-loader WFW8540FW1 in November 2017 from Lowes. I keep having problems with the washer not turning on. I am waiting for the repairman to come. Had repair done in March, May, and now June. I have gotten new electronics for replacement from Whirlpool each time. Obviously something is defective. Is there a lemon law for washers? Hope so. Never buy Whirlpool Washer again!

I paid big bucks for a five burner, convection stove. I had a pot of boiling water on and the steam melted the plastic cover over the controls. Whirlpool said I had to buy the whole electronic panel. Close to $175.00!

I purchased a gas range with JDR8895 last 09/06/2007 at Home Depot in Metro Denver for approximately $1700.00. I will make my final payment on my Home Depot account next month. I was preparing dinner last September 10, 2011. I had the pans on the cooktop, one on the right rear and one on the left front burners. This was the set up because the right front burner has stopped working some time ago. Both burners were on a low setting as I was simmering pasta sauce and just warming water as I was later going to boil it for the noodles. I was in my living room when I started to smell something odd. When I approached my kitchen, there was a fire coming from the rear of the cooktop and beneath the three burner knobs. It smelled like an electrical fire. I immediately turned off the burners with my hand wrapped in a towel and started putting out the fire by hitting it with the towel and blowing. The towel caught on fire. I grabbed my fire extinguisher and was ready to spray when finally, it looked like it burned out. The smell in my home is terrible, when I tried to test the lower burner it looked like it was catching on fire underneath the knob as well, so i immediately turned it off and batted it with a towel. Im not sure what happened here. I will make my final payment on this range next month and had the previous range in here since 1977 and that still worked fine. I spent a small fortune on this Jenn-Air, only to have it catch on fire that could have potentially burned my house down.On various web sites including consumer affairs, JDR8895 has many reports of fires. If this is a known problem, why has it not been addressed as a recall? My 9-year old was making soup the day before while I was in the living room. This could of easily happened to her! It is a very dangerous situation to put your consumers in!Whirlpool Corporation contacted the appliance repair company, Columbine Appliances, to inform them that they would only be covering the cost of their visit and not the cost of the parts to be replaced in the range (the ones that caught on fire). Through Columbine Appliance, Whirlpool wanted to inform me that this is not a safety hazard and that it was my fault as I got water in the control knobs. This is not true. If I did, I was not aware and was unable to find any literature about that being a safety hazard or that it could cause a fire. I have found and have forwarded to the CPSC many instances of this exact problem, often when the range was not even in use and are happening to other consumers. I am working on combining the data, contacting the other consumers and have since refused service on the range by Columbine Appliances. Whirlpool only tried to contact me after I left them a message regarding the status of the range and that I had no interest in paying for what I viewed as a defect in their range and a safety hazard. I found a news story of this range going up in flames. Its unbelievable that this company continues to stand behind this product and blame these fires on the consumers actions. I am disabled and have an oxygen machine in my home. I have no desire to have this unit catch on fire again and potentially die, especially since water does, on occasion, end up on cooktops. Thank you for your time and attention to this matter.

Home is new construction. Moved into our home in May 2015. All appliances are Whirlpool. The Microwave (model WMH32519CS-1) stopped heating in September 2015, service tech replaced the tube and capacitor. Microwave stopped heating again on Nov 16, 2015. Service tech notified again. Each time it takes 3+ days to get the service tech to look at the oven. This will be the 3rd Magnetron Tube in 6 months. This should not be happening. Contacted Whirlpool direct, asked if we could get the entire oven replaced with a new one. I was informed that this was not a company policy. It was a real waste of time talking to customer service. They are clueless and could care less about what is happening with our oven. I have had microwave ovens for years and have never had this kind of issue. Whirlpool has a real problem here.

40-gal gas water heater - I own several rental properties and unfortunately put Whirlpool water heaters in them when the old ones go. It is because they are at Lowes and they are cheap. Today, another call came in from a tenant with no hot water. I called customer service and they determined I received the repair kit from an original design defect from back in the middle 2000s. Now 3 years later, it goes out again. Because I have already received the conversion kit taking thermal couple threading from LH to RH, I needed another part number to repair for a grand total of $160! The same part before the conversion kit was $60. I will never buy another Lowes/Whirlpool water heater for as long as I live. I own a hundred rentals and Whirlpool will never again see another cent for the junk water heaters.

I’m disappointed in this dishwasher, it’s not yet a year old, and it doesn’t clean the dishes, and it also does not dry them. I now wash and dry my dishes by hand, the machine stays soaking wet even two weeks after running it.

Bought a dryer (wgd9050xw) 3 years ago. We bought a more expensive one than we had originally picked out. Every year its had to have a repair of same part. First year it was under warranty which tried to bill me so I had to dispute the charge. Charge was finally dropped. We just had it fixed again for third time in 3 years. Its a fire hazard because belt wears a pulley and basically melts it and gets belt hot. I just contacted Whirlpool and awaiting response.

When I purchased my Cabrio washer 31/2 years ago I didnt bother to check reviews since Whirlpool was suppose to be the best of the best. An expensive lesson! A washer that spits out codes?!?! Whos got time for this? We paid 899.00 plus taxes for it, now we paid a repairman 99.00 to tell us its not worth fixing. He said the bearings were completely shot. As he was leaving he said his next service call was for the same type of washer! Whatever happened to appliances that last! Going green is all the rage but yet everything from cars to appliances is built to last only a short while. Judging by these reviews I cant believe Whirlpool didnt recall their garbage!

I bought an electric range at Lowes. The oven stopped working after 10 months, which means it is still under warranty. A repairman came out twice and put in new parts. He said all had been replaced that could be replaced. I will call him again and see if he can do anymore. I dont think I will buy from Lowe’s anymore and certainly not a Whirlpool.

I purchased the Whirlpool Cabrio about five years ago. Last year, the motherboard had to be replaced. This year, it started load balance issues on the spin cycle; in other words, it wont spin without sounding like its going to tear itself apart. It cost $100 to have someone look at it, and was going to cost almost $400 to repair, and whats next? I spent a lot of money for this machine, and Whirlpools answer was to offer me a discount to purchase a new Whirlpool. Do I have Stupid tattooed on my forehead? I will never buy a Whirlpool again!!!

We bought model # WTW5000DW2 Whirlpool top loader. The sensor for water level continually bangs until the water reaches its required level!! Very annoying! I like that it doesn’t have an agitator but that’s it. I’d rather be able to pick my own water level. It also is a very slow process!! I would not recommend this machine unless it is going into a sound proof room.

This washer is an extremely poor choice if you wash clothes. It has so little water it does not dissolve HE detergent, Clorox 2, or OXI Clean. After even one wash it does not clean your laundry. If you choose to wash your sheets (even though there is a sheets and deep washer setting) its a joke. I could do better by washing things in the tub. I realize its a low usage water washer but you cannot even add more water unless you put it in with a bucket.

Im 61 so I have some experience. I personally know fridges that have lasted over 20 years. I just Googled it and found out the norm is 14 to 17 years. This hunk of crap lasted 4 years. As soon as I got it home and plugged it in (4 yrs ago) the most noticeable thing was the noise. It sounded like a tractor! I considered taking it back (wish I did). Then after a couple of years the pull handle came off! The whole time we had to be careful the door was closing properly. It was problematic. Ive owned (and re-sold) about a dozen fridges in my life. This the first one to fail on me. It was bad from day one!

Whirlpool slide in range, microwave, dishwasher, KitchenAid fridge: All appliances, stainless finish, were bought with my home in October 2006. Range - Within the first year, I had problems with the outer plastic pieces breaking, the motherboard and the oven and broiler not working. The screws holding the knobs on fell out several times. The oven door was fixed several times this past year until finally it fell off and broke for good and now the oven does not work at all. Microwave - The rotisserie motor stopped working this past year. Dishwasher - Just after the first year, the outer shell of the door came apart. KitchenAid fridge - Within the first year, the temperature adjuster broke. The second year, the ice maker stopped working. This year, the ice maker broke again and the motor quit working twice already and all has been repaired. The freezer handle has fallen off as well.

I’m a 69 year old married man who has probably owned about 8-10 clothes washers during my life. I purchased my first Whirlpool washer about 1 1/2 years ago (Cabrio - model WTW8500DC2). It began leaving sediment on my clothes immediately, even though I followed the specific washing instructions. Whirlpool sent 3 different repairmen to fix the problem, each indicated there had been problems with this machine. None were able to fix the problem. When I called Customer Service for the 4th time, they refused to discuss the problem. They said there was nothing wrong with the machine, it was my problem, I must have too much “lint” in my clothes. Haven’t had that problem for 69 years, but this was their way of handling the problem. They refused any further help. I would discourage everyone from buying a Whirlpool product. I absolutely do not back their products. You are on your own!!

I bought this washer because we are a family of 6 that washed a lot of laundry. I bought the extended warranty from Lowes but not sure if this thing can even be fixed. The guy has been out twice. Replaced the control panel. I cannot wash more than 3 towels or it comes unbalanced and goes crazy. I need this fixed. I am so irritated. A recall needs to happen.

First three months, the main water gasket broke. Thank you for lots of water all over the kitchen. I pulled the washer out to inspect the cause, wanted to see if it was house plumbing or dishwasher. The hose was hanging off the bottom of the machine. During the 45-minute call, I got in my car and drove to plumbing supply and applied a new hose clamp. The next day, a free service call, the repairman said it was the second one this week, Thats just what I would have done, but would not put the machine back. (void the warranty, finish work, etc...not sure how he would have serviced the machine if I did not pull it out for him). A few months later the wheels on the top shelves give way/fall off the rack, so we have those replaced. As soon as one is replaced, the other side falls off... Now, approximately 14 months into installation, the dishwasher does not work. The control panel is flashing and will not start. What a runaround with KitchenAid. We were told there was a recall on the hose clamp (we never got one). We cannot have the control panel worked on until the hose clamp is certified... That will take a week. Then we can call back... What a hassle. We bought this expensive product on good reviews. We are most disappointed. There is very little concern for making the product good. Its incredible that so much can go wrong in such a short time of limited use. Once/day... The hose clamp is just poor engineering. The rest is terrible quality and support

Whirlpool Cabrio - This washer and dryer have been garbage since the beginning. It does not clean soiled clothes and the dryer (gas) has always taken forever to dry a load. I have always had GE prior to this. I will never purchase another Whirlpool product again. We even purchased the extended warranty and the repair guy was out yet again and said it is not repairable. Now we are without a washer for 5+ days and its going to be reviewed. Review? I want my money back. Theres a lemon law for cars, there should be one for these machines.

My Whirlpool oven (Model WFG505M0BS0) stopped working - the bottom oven part (the top burners were OK), the display on top functioned normally, but no fire came on. I called Whirlpool, and then I accessed Whirlpool online and scheduled service with their official service representative - Flamingo Appliance Service ** for September 9, 2020. When the repairman arrived on 09-09-2020, he opened up the stove and checked it, and he told me that a computer part needs to be replaced, as well as the igniter, and the cost would be between $400.00 and $600.00 (I dont remember the exact amount), I told SEVERAL times, maybe its just the igniter (for which the cost would less than $100.00 AND already included in the $134.95), but he insisted that the computer needed to be replaced, I did not like the way he explained it to me, it did not make sense.After that I was planning to buy a new stove, as the repair was too high. But, I decided to try to change the igniter myself before getting rid of the stove (the igniter cost was $21.00). I just got the igniter recently, and installed it, with help from YouTube, and what do you? THE STOVE IS WORKING!!! This is fraud!!! FLAMINGO APPLIANCE SERVICE ARE THIEVES, AND BY ASSOCIATION, WHIRLPOOL, WHOM THEY REPRESENT ARE THIEVES ALSO. I shall publicize to the best of my abilities: NOT TO BUY WHIRLPOOL PRODUCTS!!! This was not a mistake!!! This is the way they rip people off!! Either by paying exorbitant amounts for unnecessary repairs, or by buying new appliances when the old ones are still good. Dont buy Whirlpool!!! Dont use Flamingo Appliance Service. Theyre both fraudsters.

This is our 3rd repair in 13 months and now my 4 and 1/2 year old son and I both suffered bacterial food poisoning on this 3rd round. It has been a complete nightmare. Then we found out until last month, they were completely replacing the entire refrigerator. Then they stopped that and are just replacing the parts again. Now there is a back order of the parts and not to put any food in there or we will get sick again. The repair itself will take 4 hours whenever they get the parts in and another 1/2 day to take off work. We are building a house and have bought the entire gold series line of crap that is sitting in boxes in our garage. NOW WHAT WHIRLPOOL?

Do not buy Whirlpool appliances! Save yourself the trouble. I have a Whirlpool free-standing gas range that I bought when I purchased my house in June 2008. Just the other day, the oven stopped working. When I went to turn the oven on, I can hear a clicking sound but the burners in the oven do not ignite. I called Whirlpool and they offered to send someone out to fix the problem. By the time someone comes out and charges me for parts, labor, etc, I will probably have paid half of what I paid for the range when it was new! I also had the same thing happen with a Frigidaire refrigerator last year! The bottom line is that brand name appliances are not built the way they used to be. I am actually looking at buying a Samsung or some other model and try my chances with them!

I purchased a Whirlpool electric water heater from Lowe’s in 2007. It lasted 2 years until a faulty weld on the tank started leaking and flooded my basement. Whirlpool did replace it. However, my second water heater did the same exact thing in a different location on the tank after 2 1/2 years. It also flooded my basement.I am now on my third Whirlpool water heater in 5 years and the one I have now has a bad thermistor. It has cost me about $225 each time the water heater has been replaced. In my opinion, these Whirlpool water heaters are junk and their quality control needs to get out of the break room and start doing their job. Never will I purchase another Whirlpool appliance.

I purchased this Whirlpool washing machine in July 2009. The repairman just gave us a $1400 estimate for repairs due to failure of bearings. This is an energy efficient, expensive appliance that we expected to last for years and we feel that 2 1/2 years of service is unacceptable. We did not purchase an extended warranty and Whirlpool said they would help with the cost of parts - not labor. We cannot afford to repair a lemon and so purchased an LG front-loading washing machine today. Hopefully we will have a better experience with LG as we will not be purchasing any more Whirlpool appliances ever.

I purchased a Whirlpool hot water heater 2010 and it started having problems 2014. I called customer service. They informed me my 6 year warranty was only for parts and I had to pay for a certified repairman to come and do diagnostic tests and they will pay for parts only. I said the repairman is half the price as the hot water heater and then he has to come install it. Woman on the phone was just as ready to get off the phone as I was! Save yourself and just buy a new one NOT WHIRLPOOL!!!!!!

Purchased microwave 7/3/2016 & paid for installation on 7/9/16. Product started malfunctioned in December. Technician came out 12/30/16 and as of today we still do NOT have microwave. Whirlpool claims they issued credit for microwave & installation. But somehow between safety department & vendor relations with hhgregg they want us to pay AGAIN for installation & haul away on a defective microwave. Hhgregg vendor relations & Whirlpool pointing fingers at each other, we are still without a paid in full microwave. No one cares, and we have been treated poorly by both Whirlpool & hhgregg. Its 3 months without a microwave and Whirlpool doesnt seem to care one bit. Worst customer service Ive ever received.

I purchased a Whirlpool duet, model #wfw9550ww00, two years ago with added warranty. The machine stops mid-cycle. The time remaining flashes but no error code. Pressing start would begin the machine again. Sometimes, we could go several loads with no problems and other times it will stop three or four times in one load. Occasionally, pressing start would not work and the machine would require unplugging and restarting. We have had several service calls in. They have said it was the pump, then it was the motor, then it was the pressure switch, and yet the problem persists. They are due to come out again tomorrow for yet another examination to determine its cause. Its the third time in one month. Its a lemon.

Bought Model# wtw4800xq4 washer @ Lowes 9/01/13. Started having problems within months at our beach cottage unrented, our use only, no more than 4 small loads a month. Replaced circuit board, still same problem - stuck in rinse, never drains, wont spin. Another company came out, replaced solenoid. Thank God we bought year extended warranty. Quit again. Have to wring out clothes by hand, rinse out soap in sink. Another company comes, replaces shifter, breaks again. I go to Lowes, demand new unit. They send another company out, broke next day 1 load later. Got new washer from them same model. Within months problems start again. Now broken again. After new shifter 3 months ago, songs like rocks in coffee can. PIECE OF JUNK. CALLING again for service after Christmas. Absolutely disgusted with Whirlpool and the whole lack of admission of design flaws. NEVER WHIRLPOOL, new mantra here.

Worst Air conditioner brand I have ever come across. My personal experience with Whirlpool Air Conditioner is not encouraging. I have used almost all brands of AC but found that the quality of Whirlpool AC is not worth recommending. Please stay away from Whirlpool. I got one Whirlpool 1.5 Ton Split Air Conditioner (Model 3D Cool Xtreme, 6th Sense Climate Control) at my house about 2 years back. I booked a service request with the Whirlpool’s Authorized Service Centre M/s Western Refrigeration Co., NOIDA as the Air-conditioner was not cooling to the desired level. On the first visit on 20-05-2019, the service engineer advised that the AC was not cooling because the gas had drained and the gas is required to be filled for which there will be a charges of Rs 2500/-. Believing him, I agreed for refilling of the gas at his quoted price. He sent next day some other attendant team for filling the gas. Those attendants revealed that in addition to the gas, two valves are also required to be replaced at an additional cost of Rs 1600/-. Though I had a doubt about the correctness of their diagnosis, there being no option, we paid for valves also. Accordingly, a total of Rs 4100/- was paid by us.However, to our utter surprise, the AC stopped cooling within a couple of days. Hence, the service centre was again informed. The complaint was again attended second time on 04-06-2019 and we were told that they have again refilled the Gas.However, again the result was NIL. The AC was not giving cooling effect. Hence, third time again complain was booked. The first attendant once again advised for only gas filling after thorough examination. He sent an another guy on 20-06-2019 for gas filling who then revealed that the cooling effect is not there because the condenser coil is leaking and the same will have to be replaced at an additional cost of Rs 5500/-.The following important points emerges out of the above:- 1) If there was a condenser coil leaking problem, why it was not disclosed to us when the AC was attended earlier by various Service Teams consisting of various attendants in the process from the same service centre? 2) Whether my all money paid earlier for gas filling and changing of two new valves will go waste due to wrong diagnosis by your technicians?3) Keeping in view the earlier wrong diagnosis, I very much doubt the present diagnosis and feel that this is a ploy to extract more money from gullible customer who lacks technical knowledge.We spoke to the service centre officials up to three four levels on the numbers received from the call centre but after listening the matter they assure to call us back. After no call back from their side, when we try to call them, they do not lift our calls. The above facts clearly bring out the cheating, harassment and looting by the Service Centre under the aegis of the so called prestigious company M/s Whirlpool. The hard earned reputation and trust of the Whirlpool is being impaired by these unscrupulous service centre.No punitive action appears to have been taken by Whirlpool office against the unscrupulous service centre for unfair trade practices. Rather the person from Whirlpool office over call was also trying to coax us to pay some more money to the unscrupulous service centre who has already cheated us and extracted money earlier from us with zero results. My Air Conditioner is totally shut off due to mishandling and misdiagnosis by the service centre. We are acutely suffering due to scorching heat and over and above going through the mental harassment for the last two months.We expected an immediate resolution for the above problem on top priority basis without any further additional cost however despite my number of reminder through their toll free number, mail id etc. the problem still remains unresolved and unattended. It is highly disappointing that despite my writing repeated mails with reminders no senior person from Whirlpool has so far taken cognizance of the grievance and the customer has been left in the lurch to be harassed by the highly inefficient, incompetent and indecisive service centre officials who have miserably failed to address the issue and satisfy the customer.

My mother has had this stove (Whirlpool Accubake) about 3 years. She does little cooking. On June 24, 2015, herself clean activated, probably for a few days, this is normally 850 degrees. She is 84, does nothing with this stove, certainly not knowing how to hit the clean button and HOLD the Start button for 3 seconds... this caused the stove to billow smoke out of the oven and encompass her entire home. No fire, but was caught in time. The fire department had to pry open the door as it would not unlock.

As a consumer, Im very disappointed in this Whirlpool Cabrio Platinum washer. It does NOT clean your clothes. Many times Im washing my clothes twice, only loading a 1/3 of a load of laundry in it because of this problem. No matter what you do, it just doesnt clean your clothes. Has anyone considered putting a law-suit against the company. They will NOT stand behind this issue, NOR replace your washer with something that works. Maybe that is what it will take. DO NOT ever ever ever ever ever ever buy this piece of crap washing machine. You will waste your money, your time, your extra detergent it takes to wash your clothes AND the cost of the machine too! The MILDEW SMELL is horrible and no matter what you do you CANT GET IT OUT! Ive tried it all. Im just angry because I had to save money to purchase this set and it is a piece of crap! The customer service is just a runaround, they wont help you! They will just give excuse after excuse. They need to replace EVERY ONE of our washers with something that works!!! For the cost of this machine alone, they should do something to resolve this issue!

Water heater was defective from the factory with a pinched wire between the thermostats. After replacing everything on the heater Whirlpool would not reimburse any parts or labor for the unit... Whirlpool is dead to me now, and forever and I love to tell my story to prospective buyers of their products!!! So far, to date I have cost them about 14 sales of major appliances (and still counting!!!). After reading some reviews… Im (sorry, I omitted the personal insults) in respect of your review guidelines.

Purchased 03/28/13. Refrigerator 62 degrees on July 4, 2013. Called for service July 5 - came out July 9 and told unrepairable - wiring harness set against tubing rusted and broke wires. Since July 9, I have been trying to get my replacement from Whirlpool and always told they will call me 24-48 hours - never calls. Asked for supervisor on July 22, then asked for her name and direct number. Supervisor said someone would call me about delivery. Supervisor told me if a local store would have had in stock, they would have sent it out from there (called local store and was told 6 were in stock and could be delivered tomorrow). Tried to call supervisor back to inform her, but number would not go through (apparently bogus number). As of July 22, 2013, still no refrigerator. Very poor customer service/service repair. July 24 - asked if I needed to get an attorney and/or contact local new consumer advocate - Whirlpool said they would issue a refund check for the refrigerator, and that I should receive it in 14-21 business days - said they could not refund on credit card I used to make original purchase. Hopefully, the check will arrive.

I purchased a Whirlpool refrigerator from Home Depot in Nov, 2013. Model is WRF560SEYWOO with water in the door and bottom freezer with ice compartment. This is a very small refrigerator for my very small space. I swear these companies program their appliances to break down exactly 1 month after the warranty is up. Thats what happened to me. Dec 2014 this horrible loud humming noise started. You could hear it out on the sidewalk! Then the door with the water just detached from the bottom and screws and plastic pieces fell out all over the floor. The day the repairman came he noticed all the rubber lining in the doors was detaching and huge chunks were falling off of it. He called to get replacement parts for everything and whatyaknow, all parts for this unit have been discontinued!This is what we did to cope with all these defects. The noise was caused by ice building up around the exhaust fan because the unit had stopped defrosting that area, so every 3 days I have to get out my hairdryer and melt the ice at the back of the unit. Next we MacGyvered the door so that it is resting on the freezer door. Next, he brought in some tape and taped all the pieces of rubber falling off my doors!! This frigging frig cost me $1,653.00!! I AM FURIOUS. Why isnt Con. AFFAIRS DOING ANYTHING ABOUT THIS?!

I purchased my refrigerator (Whirlpool side by side refrigerator model ED5FVGXW507) in January 2013. We travel more than 6 months out of the year, so we have not had excess usage from the refrigerator. After only a few months, the plastic drawers started to crack. Now, after less than a year and a half, all my drawers are cracked, as well as all my door bins. I will be married 50 years in December, have owned refrigerators for all those years, and this is the first time that I have ever had a drawer crack, let alone all of them, as well as the door bins.

Whirlpool Cabrio - good consumer rating. Ive had it for 2 years. It does not clean well and the clothes does not smell clean even though I often clean the washer and leave the top open when Im not using it. Ive also had it service 3 times because the rotator keeps going off and makes a lot of noise. I bought an LG dishwasher for $1300 and it lasted 7 months and completely broke down less than a year and had to be replaced. After I bought a $400 Whirlpool. It does the same job and Ive had it for 2 years without any repairs.

We bought a new oven/range in April 2019. December 7th 2019 it stopped working. No power at all. We contacted Whirlpool about our unit as it was still under the year warranty. They contacted their local repair company. 3 times they have said they were coming out to fix it and they had the part. Three times they have told us never mind. They didnt have the part and would have to come later. Most recent update, they wont get the part until the 20th and wont make it out until the 23rd. That is over 2 weeks after our unit broke and it is the holidays and we will have family visiting. We have tried to get answers about what is really going on and we keep being told they cant help us or give us any answers. So frustrated. You can bet I will never buy another Whirlpool appliance again!

I bought a water heater in 2008 from Lowes department store. The heater would continually go out causing no hot water. The company had sent several technical repair men out to resolve this problem, and still the problem remains. The Technical Support requested that they will pay for the part and I could install it, not knowing if I am able to do such a job. The technicians who were sent to my home were not able to do the job. How do they expect me to do the job without proper experience? Whirlpool products are not reliable nor is their maintenance contract. Stay away from this company.

We bought a duet set front loader washer and dryer on 3/14/2010 and our washer already needs new bearing and costs about as much as a new washer. I think that is pretty bad when you can’t get two years out of a product and then can’t get anyone to help unless you want to pay out. I will not buy another Whirlpool product! Done!

I bought a Whirlpool gas hot water heater in 2005. In the first 12 months I replaced either 4 or 5 thermocouples and a total of between 15 and 20 from the time I bought it in 2006 and 2012. Only 1 time did the company replace one of them. When I would call them the rep would say things like, There may not be enough ventilation or Was it installed by a licensed technician? The 1 time they did take care of a problem the technician they sent out said NOTHING was wrong with the ventilation or the way it was installed. Oh yea, Customer Service told me that they did me a FAVOR (exact word) when they did that.In 2012 the hot water heater went out for good. The company would NOT do anything about it. I took it back to Lowes where I got it and they replaced it for me since the manufacturer wouldnt. The new hot water heater went out after only 3 years. I turned the hot water on and it was not getting hot so I checked the hot water heater to see what was going in. I found the pilot was burning, but the burner was not burning. I turned the water heater off and and checked everything out. When I tried to relight the water heater, guess what? It will not light. I am now being told that this heater has NO warranty, this 3 year old heater. There is MORE but I wont go into that now. Just know this has been the WORST product and the WORST company I have ever had any dealings with, PERIOD!!!

Whirlpool oven aqua lift - This oven is the worst in the world. I cant even imagine cooking a turkey in it. After cooking a pizza it took four cleanings and a lot of scrubbing. Self cleaning --- not, you clean and clean and clean. I have had ovens that were not self cleaning and easier to clean than this. Do not buy. And Lowes is no help at all. Run as fast as you can.

Purchased Whirlpool Dishwasher 1 year ago. I use the Dishwasher once a week. When the Dishwasher was originally installed, immediately I noticed when dishes were placed the racks, there is an annoying squeaking sound. I am not exaggerating but the noise can be heard from my sidewalk outside! I called Whirlpool and a technician was sent to my residence. There is nothing wrong with your Dishwasher. I was told to Grease the racks. One year later I still have the same issue! I placed the phone near the Dishwasher to have the Customer Service Rep hear the Loud Squeaking and to no avail. I will never ever buy another product from Whirlpool. Now the latch will not close to the door! I rarely use this appliance, only placing dishes and utensils. No Pots and Pans!!!!! This is going to be another huge bill I will be responsible for paying and I dont feel it is of my own doing. It seems to be apparent that Whirlpool does not stand by their products!!!! I am sure they are aware of all these issues, customers are complaining and nothing seems to be done from reading some of these posts. I am wondering why they are still in business.