WOW!!! After reading all of these reviews Im wondering why I didnt see these sooner before I bought my POS Whirlpool fridge! Had our fridge a little less than 2 years and the freezer just does not keep anything cold anymore. Stopped making ice and everything in the freezer started to defrost. We noticed this one day when our ice cream was runny... Yuck! So we looked around online for troubleshooting. We took out the drawers and the back panel... There was a huge chunk of ice right before the coils. The coils themselves were not frosty and we thought that might be a problem, but we didnt know. So we thought this might be the problem. So we took a hairdryer and melted the big chunk of ice. After we did that we then noticed the coils started getting frosty again but not consistently or evenly across all of the coils. I dont know if this is good or not??? So now Im going to purchase a thermometer and see if the actual inside of the freezer is getting up to the correct temp. After reading all of these reviews on here Im thinking Im screwed!!! We also called Whirlpool and they basically said... oh well not our problem. WHAT A ** COMPANY! I will never buy another Whirlpool product again... Even if they offered me a free one I dont think I would take it.

I purchased Whirlpool french door refrigerator wrf535smbm00 at the beginning of this year and it has really made my house an unpleasant place to be. My main complaint is that it is very, very loud, and seems to vibrate through the whole house. It runs most of the time at a level of 60 dB, which might be considered a low noise level for a mechanical appliance that runs occasionally like a dishwasher, but is quite loud for an appliance that, according to their own specs, runs at least 40% of the time. Nobody wants to notice their refrigerator. They just want it to work.Which brings me to my second complaint, the temperature control is all over the place, generally ranging from 25-50 F. I find it difficult to believe that the government, which always seems overly concerned about the temperature of restaurant food, or the pasteurization of cheeses doesnt care that an appliance nearly every American household has doesnt necessarily do its job, and isnt required to display internal temperature. The old-fashioned set this dial to an arbitrary number and hope its cool enough is not charming.Finally, though the finish is listed as stainless steel, mine started sporting tiny rust spots after only three months. Whirlpool states that Cosmetic issues are covered by the manufacturers warranty for the first 30 days of ownership only. After the first 30 days any repairs for cosmetic issues are the consumers responsibility. It seems as though they know theyve used a low grade of stainless steel.

I purchased my brand new gas stove at Lowes in 29 Jun 10. Within the first month, my oven was giving me the error F-2. They came out and replaced the ERG board. Now, just after the warranty had expired, the same problem is happening. When I called them, they told me that I should have purchased the extended warranty. I cant use the oven because I have to unplug the stove every time to get it to stop beeping.

Why do I have to select a star? This product deserves none. My experience with a brand new washer has been horrible. I purchased the washer/dryer Whirlpool set from Lowes on 7/1/17. The washer does not agitate and it makes a zooming noise for hours, I have to eventually shut it off and take my clothes to the laundromat. Technicians have come out 4-5 times to “fix” it and replace parts and it is still not working. I called Whirlpool today again and they want to send a technician out again. I told them I cant keep missing work to wait for a technician which is costing me money. But they don’t care. They should be ashamed of selling these manufacturer defected products and then simply refuse to take them back. I wasted around $1700/set on their defected washer and I hope they make it last as they will not sell another product it depends on me purchasing it.I am livid to see how cowardly these big corporations get away with treating the little guy so poorly. But, that is ok, Im in tears right now as I lost my hard earn money and will now have to buy a new washer/dryer set as yours simply don’t work. You just want to continue doing patchwork instead of taking the appliance back and researching what you did wrong to avoid selling these defected products to consumers. Very unfortunate. So if you are reading this review, please don’t buy their products. And big stores like Lowes and HD should stop selling this brand. I’m more angry at the way I’ve been treated by Whirlpool. Rita the resolution specialist made it sound like its my fault the machine wont work. Here is their # 1800-253-1301. If you want to ask any questions about their repair warranty.

I have a Whirlpool Cabrio WTW5640XW and I was able to get the belt back onto the pulley, about a month back and it ran, loudly, but it ran. Last week the belt popped off again and now the pulleys are screwed, so I probably won’t buy another motor (for the sake of the pulley). Ill get a front loaded Kenmore or something as I was never completely happy with how this thing washed and (didnt dry) our clothes.

We purchase a French door refrigerator model G16SARXXF04 3 years ago with extend warranty and since 7/3/15 stop cooling making ice. Then 3 repair person came each week, 1 week later from the Lowes Warranty Dept. With no solution they replace the main panel, the ice maker. And again 8/14/15 stop working and 4 times I am losing the food. And this last time my husbands medicine which very expensive got damage and cannot use. They are coming again but anytime I take food out to dispose. Couple of day later the refrigerator start cooling so when the repair person comes say cannot do anything because is cooling. They are not giving solution. Call Whirlpool, same. And I am sick and disgusted!!! Dont buy Whirlpool.

I bought a Whirlpool over the stove microwave. It was to replace a GE that was over nine years old. 40 days after purchase and installation the plastic started chipping and peeling. I contacted Whirlpool customer service and was told that it was a cosmetic problem and my warranty stated that I had thirty days of warranty on cosmetic problems. This was a problem because chipping and cracking didnt happen within 30 days. The chipping and cracking continued to get worse. I again called customer service because the warranty stated that workmanship and bad parts were covered up to one year. I was told that because it was over my stove that this was to be expected. I thought this was a dumb answer because had I known that an over the stove microwave would have problems from cooking I would have installed it in my living room over the television. I called customer service several times. One of the times I called I talked to a representative who actually acted as if she wanted to help me. She suggested sending an e-mail with pictures and gave me an e-mail address. I did this and got no response. I was getting close to the warranty expiration date. I called again and was told that pictures wouldnt work; I would have to pay to have a serviceman come out and write a statement saying that it was not cosmetic. The cracking and chipping is so bad that I cant clean parts of the door because the cloth or sponges catch on the cracks. The door on the GE microwave did not look as bad after nine years of use as the Whirlpool does after 1 year and 8 days of use. I am not the smartest person in the world but I know the difference between poor quality material and workmanship as opposed to cosmetic problems. Im pretty sure that if my wife put her makeup on and pieces of her face started cracking and falling off she wouldnt want to hear that it is not a real problem its only cosmetic. Bottom line is I am very dissatisfied with the poor customer service and warranty problems I have experienced. I will not buy another Whirlpool product and would strongly suggest to others to buy any brand but Whirlpool.

Does not clean clothes as well as I was told it would. Very dissatisfied with the price and performance and would not recommend this brand to family members as well as friends. With the way the current economy is, companies like Whirlpool should reduce their prices!

Whirlpool convection/microwave GMH6185XVS - In 2011, we purchased a whole new kitchen for our home with the top of the line Whirlpool products. The sorry side of this project was our microwave. This product has been terrible for us! It has been removed from our wall 4 times for failing... and four times we have gone for weeks at a time with a big hole in our kitchen wall!! All of the failures were due to the microwave not heating food or drink, and all, according to our local dealership, were for various different reasons. Again, it has failed and our local appliance center who we bought everything from does not want to deal with it anymore. I dont blame them... I dont either!! It looks beautiful up there above our range telling me the time of day... My wife and I are older adults and take very good care of everything we own. There certainly has never been any abuse to this product (not to mention we spend half our year at a winter home so this microwave only is used for 6 months a year). I contacted Whirlpool customer service about the reliability of this product and their response was that it is now not under warranty and we should deal with our local store about repairs. I have a small Sharp microwave sitting on the counter below this crappy excuse for one that stays there all the time in anticipation on the Whirlpool going down!!! The $60.00 Sharp never fails me!! This was our 2nd time around purchasing all Whirlpool products for our house. We did the same thing when we built back in 1990. All appliances performed as they should have back then. It seems Whirlpool integrity has gone downhill. I will never buy another Whirlpool product nor I will recommend to anyone I know to do the same. Good luck to anyone who purchased one of these.

Bought the washer on November 2013. Today 1 August 2016 the driving motor broke. The cost of the motor is 650.00$. I will not buy another Whirlpool product ever.

I purchased it new in July 2008 for $550, a single homeowner average 4-5 loads a week. First time it broke down, it was just inside the one-year limited warranty. It broke down again Sept. 2011, the basket separated from spinning mechanism. I learned that after $75+ missing day of work, repair tech quoted cost of repair $885 and a minimum of 10 days waiting for part to arrive.I called Whirlpool, the guy on the phone was nice but told me I was out of luck. Even if I had purchased the 3-year warranty, I would still be out of luck. The washer was manufactured in April 2008. What a piece of junk. Save your money and skip it. I wish I had. Aside: Whirlpool, whatever happened to standing behind your products? I used to think you were a quality brand. Im extremely disappointed and wont be purchasing any of your products in the future.

Purchased a Whirlpool Cabrio WTW7340XW2 washer approx 2 years ago. The machine runs so loud on the spin cycle you cant have a phone conversation or hear the TV over it and is leaking grease from the bottom. My mistake to not purchase the extended warranty but you would think a machine would last more than 2 years. I contacted Whirlpool online and by mail and they do not stand behind their product. I did contact a local repair shop and by our phone conversation was told it would be approx 300-350 to fix it and Im not putting that kind of money into a repair. Just want to let consumers know this machine is junk and spend your money on quality appliances, not Whirljunkpool.

Product number 0733318 Terrible water heater - Check valve went after 2 years. Replacement has to be shipped from TN. $30 to next day it or else I can take cold showers for a week. Warranty does not cover shipping or installation. My opinion, buy puts on WHR. Absolutely crappy product.

I had a Whirlpool washer that was 31 years old so when the motor went out I bought a Whilpool Cabrio. I HATE it!!! First, it takes at least an hour for 1 small load to finish. Then the clothes are not even clean and rinsed all the way. Dry patches on clothes and where the soap did reach the clothes there is white soap scum all over. I tried using the extra rinse function and still soap everywhere. Im hardly using any soap to begin with. I have to wash some things twice to get the soap off. Thought I was doing good by buying HE. What a waste of money. I cant wait til it breaks which should be soon according to all the previous comments. I have only had it 4 weeks. Dont buy this machine!

We bought a duet washer and dryer about 3 1/2 years ago. In that time, we had many error codes that we had to research online and fix. We have replaced many things to date. However, this last code,F70, has really been the last straw. Basically you are better off buying a new washer and staying away from Whirlpool. We had a company tech come and diagnose the washer. This code says that its the interface board. The company has replace this board 3 times and the code is still coming up. They have basically replaced everything in our washer and the code remains the same. Nothing is fixing it. They have had Whirlpool-certified employees come in to look at the washer and are unable to fix it as well. They have been trying to fix it for 2 months. I called Whirlpool corporate office and they informed me that the company that we went with is not Whirlpool-certified, therefore the only thing they will do is either give us 15 % of our money back if we were to by a new washer, or we can have a certified dealer come out and diagnose it again. Well, that is just a waste of time. We already know whats wrong with it and would have to pay again to have it diagnosed or we totally loose a lot of money. I feel that Whirlpool really should stand behind their products, considering the price tags they have on them. They should last much longer than 3 1/2 years. I will not by another Whirlpool product again. Apparently, Whirlpool doesnt seem to care about loosing customers. I dont feel that they deserve any stars but it doesnt allow to pick a negative number.

Purchased a home recently that had a Whirlpool dishwasher installed within it. Havent lived here for more than 2 weeks. Go to use the dishwasher a week ago and the dishwasher wont turn on. Its brand new! We tried resetting the breaker and all the tricks on the website page. So we called Whirlpool to have them send someone out and diagnose the problem... a week later. The appliance repair man comes out and says its not receiving the proper voltage for the dishwasher to run. So I contact the electric company that installed the electric wires within the home and they came out the next day to check their work. The electrician found that there was the proper voltage coming into the lines for the dishwasher to run and in fact it is the dishwasher. So at this point Im back to square one and called Whirlpool again. At this point, I just wanted them to replace the dishwasher with a new one (same model, no upgrade) since it hasnt even been 30 days of owning the thing and its already having issues. I havent even used it once. I didnt think I was crazy for asking for a new one. Especially when the problem seems to be electrically related. They tell me another person has to come back out and deem the product unrepairable for them to exchange the product for a new one. They tell me its going to be yet again another week for someone to come deem it repairable or not. But wait heres a 75 dollar Visa gift card for your inconvenience. How about you spend the 75 dollars on hiring a technician to come fix it today? Had a similar problem with a LG appliance and they sent me a new one with no hassle without even sending a tech out to see if it was repairable or not. Buyers beware! Dont waste your money on Whirlpool. Clearly they do not care about their customers. They would rather spend more money in technician fees than to just admit their product isnt functioning correctly and replace it.

I purchased this washing machine December 16, 2011. I paid $737.07 for this machine. 14 months later I had to repair the top of it which cost me $255 for the lid which the plastic around the lid was cracked. I had to pay $136 installation fee and two years later the exact same thing happened again, the plastic cracked. I have contacted Whirlpool which took a complaint - said that was all they could do. Ive contacted the store where I purchased it, they can do nothing. I read online there are many complaints about the lid on this washing machine. It shouldve been a recall. I will never purchase a Whirlpool product again. I will not pay to have it repaired again. I will give it away and purchase something else not whirlpool and not from Lowes. I expected some kind of compensation from whirlpool on this. I have all my receipts.

I purchased a brand new refrigerator model # WRX735SDBM00 Ser # K51621170 on 30 June at Lowes. Paid about 1600.00. Within 5 days the ice maker was no longer functioning. I called the service department and a lengthy ordeal commenced of trying to repair. It is now 13 August 2015 and I have had over 10 visits from a technician and I still have no ice. I made a terrible mistake in not returning the appliance to the store within 30 days so now it has to go through the process which means that now I have to continue to wait until the technicians deem that this appliance is not repairable anymore before I can attempt to get a replacement.In the meantime, we have been inconvenienced, aggravated not to mention not be provided a product that works with no future date where I can get this appliance repaired. The local store management have been great to deal with and are trying but their hands are tied until the manufacturer determines they cant fix. In the meantime, the consumer is continuing to wait for the repair/replacement. No one seems to care or has there been any discussion of some compensation (not necessarily money) for the aggravation and inconvenience I have endured. Something is just not right. Suffice to say, never again will I buy a Whirlpool. HORRIBLE EXPERIENCE.

In 2005, I purchased a Whirlpool front-loading automatic washer for $700 plus. The machine had to have repairs on it several times at my expense. Then in 2010, I had to replace it and spent another $700 plus on the same type of washing machine. Whirlpool would only discount $100 of the cost. The second machine three years later is now also needing repairs. I spent a total of over $1,400 in 7 years on two washing machines not including repairs and parts. It also took forever to find the parts, so I went without use of a washer for one month. I called customer service and said they couldnt do anything for me the second time around with them. I will never buy another Whirlpool ever! You would think a company would care about their customers but they dont. They make their stuff cheap and charge an outrageous price.

I have spent 30 minutes trying to change light bulb under the oven and get the cover plate back on. I watched the film on how to do it, it was amusing to watch the struggle to get it on. It was amusing to say the least. Whirlpool watching it??? I do not believe whoever designed this worthless time consuming light cover never tested it one time, or it would had been more user friendly. It amazes me what kind of trash they can build for us consumers to have to deal with at times. Tomorrow this overhead piece of junk is coming out and being replaced by a non Whirlpool one. I am going to get a tractor and smash it into little pieces and put on side of street with a note saying this is what happens when you try for an hour to change the bulb.

My elderly mother purchased a Whirlpool Cabrio washing machine in 2013 (Model Number WTW8600YW1). It never filled properly with water. It evolved to a sensor and circuit board issue that Whirlpool never totally remedied. Hence, the machine never worked properly. This 800 dollar purchase on an elderly persons limited budget had to be utilized minimally. Now fast forward in 2015, even with minimal usage and white glove handling, the machine is displaying an F51 error. You guessed it, Whirlpool will not remedy the issue, although it is well-documented to be a widespread complaint hence clearly a product defect. Shame on Whirlpool, their business practices, and what amounts to theft of an elderly womans finite income. I have advised my mother to trash the useless Whirlpool appliance and purchase a Kenmore washing machine, of which I have been the proud owner for 10 years, doing laundry for a family of 5.

Everyone has been impressed with how quiet my Whirlpool Gold Series dishwasher was and how clean the dishes came out, but that didnt last but 3 short years. In the life of a dishwasher, 3 years should be less than a third of the life expediency. I purchased a 3 year protection plan from Sears only to find out that it included the year you get the new appliance, so it just added 2 years. Just my luck. I have bragged and bragged and bragged on this dishwasher because it was quiet and cleaned so well, but now I know that was premature because it should have last much longer. I sure didnt get my moneys worth.

Its just okay. It doesnt clean as well as I expected to regardless of which dishwasher cleaning brand or type I use. It frequently leaves full residue even if the dishes have been pre-soaked. Even though I have it set to see to it, I feel it leaves too much water on the dishes. It doesnt have a rinse and hold setting. This dishwasher doesnt have any extraordinary features. It just has the features you would expect to find on any dishwasher. The size is average but it handles the amount of dishes I have as a one-person household. Its unobtrusive; nothing sticks out, there is no faux metal on it. Those are all features I like. Its not as quiet as it makes itself out to be. On the whole, I feel this is a very average dishwasher.

Our home is only 8 years old. Our neighbors and double ovens have all gone out! I mean it just quit working and the parts and repairs are crazy expensive! We have already spent $400 on a control board and now we need a control panel which is another $300! Its ridiculous spending $700 on repair of an oven that should have lasted a lot longer! Another thing is that our ovens are white and now the panels only come in black! I will never ever buy Whirlpool appliances again and I am spreading the word to everyone I know!

We were looking for stainless steel and this model was that. This model has lots of presets which we like. We lucked out and got it on sale and were able to get features of a more expensive model for a lesser price. The only downside is getting the turntable back in when you clean it. One of the things I wish it had was a way use the timer for foods cooking in the microwave plus use the timer separately for timing food you arent cooking in the microwave, but will be part of the meal. Also, the defrost options could be clearer!

We bought Whirlpool duet front loading washer and matching dryer. In 3 years the water level seemed like it was off. Clothes, especially towels were coming out stinky. Eventually you could hear the clothes were merely flopping around wet. Before we could order the repair part it completely quit and locked our clothes into it. I washed my clothes at my daughters house for a week and dried them at home. Within the week the dryer quit. Not having the money to repair both machines, my son gifted me a set of top loading washer/dryer. Again Whirlpool. In a week we had repair service out. They replaced everything possible and it still didnt work right. Since the 90 days from purchase was approaching we returned it to the store and they had Whirlpool send us a brand new dryer. This one worked for a month then stopped spinning. I havent called for service yet because now with 3 broken machines I am so disgusted. When I think about them I feel like I am going to puke. My washing machine shouldnt be the worst thing in my life, especially since it was a lovely gift from a wonderful son.

We’ve had problems with our fridge where after we had it for about 2 months a crack formed on the inside, the repairman came and put a piece of tape, tape on a new fridge I wasn’t happy. Then we had our stove for about a month and the front right element went it was replaced but to this day it works when it wants to and I brought this to the repairmans attention when he came to replace an element in the oven and he didn’t even offer to take a look at it. We called Whirlpool on the 27th of December to get service on the oven and was told nobody could get here until the 2nd of January. This ruined New Years Eve Plans, New Years Day Plans and our turkey which should have taken a max 5 hours on Christmas Day took 11 hours putting our dinner off until 8:00 pm. We purchased the extended warranty ($700.00) to protect us from high bills for repair and this oven issue ended up costing us about $800.00 for meals out. I asked at the time of my call if there was some kind of rebate to cover our meals and the inconvenience over the holidays and they told me no, that’s pretty bad for such a huge company. Our dishwasher which is also Whirlpool hasn’t worked since day one, we had a repairman out and all he said was, run your hot water before you use it and use Cascade, it’s no longer under warranty and there’s pieces falling off and I have to wash my dishes before I put them through the dishwasher so what’s the use of having one. We purchased all Whirlpool because of the reputation but well never buy Whirlpool again or recommend them.

Buyers beware of Whirlpool ovens! We bought a Whirlpool Built-In Electric Oven in August 2008. Fifteen months later, I decided to clean the oven for the first time and when I turned it on the auto-clean, the entire control panel went dark. The technician said he has seen this problem several times in such ovens and was able to repair the oven. I called Whirlpool and they had not heard of this being a common problem. Last week, the air blower wasnt functioning and had to be replaced. I called Whirlpool again and told them about this second incident in a 4 year old oven that is not used frequently. I told them their quality assurance people and/or engineers need to re-evaluate their products. My lesson learned is that I will never purchase another Whirlpool or Whirlpool related product.

Buyers beware! I have had the Cabrio top loader washing machine for less than 18 months and it is already giving me problems. During the wash cycle, it sounds as though the gears are grinding to the point it wakes my family up two floors up! The spin cycle is a joke. The washer sounds as though it is going to spin off into another room! When I called Whirlpool, they told me to shut the circuit breaker. That might reset the computer. No go which I figured as much. I have had washers that lasted 10 plus years with no problems. It is not worth your time or your money. Never again, Whirlpool!

I purchased a Whirlpool range from Lowes for $750.00. After 13 months, the digital circuit board went out and cost $580.00 to repair. I thought this was odd since the range was fairly new. The service tech said the boards are a common problem. Two years later, when using the self-cleaning mode, the door was locked and the board was out again. So this must be the issue because that is the same problem that happened the first time. This must be a design flaw! The board cannot handle the heat generated in self-clean mode. Way to go Whirlpool, put the board near the oven door where it is subjected to extreme heat and melts!

Bought a whirlpool refrigerator in 2015, have had both handles replaced 3 times, the bottom pieces of the handles are made of plastic and they crack. We had to take them to a metal fabricator and have them replaced with metal to keep them from breaking. Lowes and whirlpool know of this problem and they do nothing about it. Will not buy another whirlpool product. Very dissatisfied.

I purchased my new washing machine in September 2011. When I removed the clothes from the washer after the first wash, I noticed that there was soap on several of the items. I ran them through another rinse and spin cycle, and there was still soap on several items. In an effort to avoid this problem, I no longer use the soap dispenser tray, and use the bulky cycle to get more water in the tub. Like most of the others, the clothes are tangled and stretched from one side of the tub to the other. Also, it takes 1 hour and 36 minutes to run a complete cycle. The manager of Sears tells me, that because of government regulations, that in a few years, you will not be able to buy any other type of washer. I purchased this machine, because it was highly recommended by Consumers Report magazine. I filed a complaint with them eight days ago, but have not had a response.

Bought a Whirlpool range in Nov. Within a month the large burners fell apart and the reflector bowls discolored from normal use. Call Whirlpool and they sent out replacements. Within a month the first replacement fell apart and the new bowls discolored from heat again. I held off calling until the second burner fell apart and this time when I called I was told I would have to stay home to wait for a service call to have burners replaced which I could do myself and that the bowls arent covered and that it normal for them to discolor with normal use. They said I should wrap them in foil to protect them.They appear to prefer wasting time and money rather making a good product. The burner bowls from my old GE stove are still shiny after many years of use but Whirlpools cant hold the finish for a month. Please note I was an appliance tech and ran an appliance repair business for 18 years. These failures are not normal or acceptable. I will never buy Whirlpool again.

Ive had other brands of washers and dryers and I must say I always return to Whirlpool. They are well made and do what they are supposed to. Never had problems. My last set of Whirlpool was about 12 years old. Great product.

We bought this washing machine in 2013 from Plass, an appliance store in Chicago that is now out of business. The top loading plastic lid that holds the glass piece snapped and broke. I called the company, and they said that there is not a recall but that I could order parts. They put me on hold, and 10 minutes later, I was on the phone with a company in Missouri that wanted to sell me a lid for $219.38 plus tax and shipping. I am surprised to see that others are having the same problem and that there are no recalls from Whirlpool!

I purchased this washer from Lowes 5 months ago. I did not purchase a store warranty. Started having problems 60 days later. I have to deal with a Whirlpool rep. The company is 150 miles away. They have been to my home 3 times to resolve the issue. They replaced an air trap. The problem... my clothes still wont spin dry!!!

We bought a new house and the choice given to us was Whirlpool. After the first year in the house we had a $300 repair. The control panel inside the fridge went. Pretty poor performance.

I had to replace the original Whirlpool microwave I bought with my new house after three years. I was told it must have been a fluke and a replacement would last ten years. I bit and found the next one also broke three years later. I will never buy another Whirlpool appliance for as long as I live. They sell garbage quality. I bought GE Profile instead and am very happy with it.

I chose a Kitchen Aid Stainless Steel, Counter Depth Refrigerator from Lowe’s in early February, 2018. (Model #KRFC300ESS) At the time KA was recommended as the best choice. 1) Within a month there were numerous rust stains on the French door and that needed to be replaced and 2) There is the Damper Control unit which makes a intolerable noise until you replace this motor. This noise then returns....about every three months. Plan on paying just under $200 every year for the life of the refrigerator (at average of 14 years= $2,800!). We have had servicemen to our home now 4 times since our 2/7/18 delivery. A local retailer just rated Appliance Brands in 2020 for reliability and the amount of times serviced and found Kitchen Aid to be 10 of the 10 listed. My recommendation would be to try another brand. This one creates a money pit. :(

Fridge residue - ED5FVGXWS07: Well, I gave it a long time and this is how they make Whirlpool refrigerators! I had a GE for 20 years and was so looking forward to this new one. What idiot designs a fridge that leaves water stains like this? And, the water falls onto the floor when refilling a water bottle plus there is no catch for the water. Argh! I really dont want to live with this for 20 years! Their resolution was to get a water softener; really?! It has a filter built in. They refused to replace the fridge.

I have a Whirlpool refrigerator model number wrx735sdhz and its been a lemon since I bought it. The ice machine totally backs up and the Chute overflows and Im always scooping ice out. Had another technician out today. He saw my frozen sour cream download Frozen pickles and everything else Frozen. Then because I had to have the ice maker replaced in March and it did nothing for the unit he reports back to A Plus Appliance that theres nothing to be done and he says his diagnostic tests come back that it is fine. Im going to post a very negative review about them. Lowes told me that if he would have reported differently they would have given me a voucher and refunded my money. So have another Appliance repairman come in tomorrow.I bought the extended warranty and so far its gotten me nowhere. As many times as Ive had to unclog it and throw away food I could have had technicians out here hundreds of times for this defective refrigerator. Plus on the two service calls I had they said that there has been numerous complaints about this model and the ice maker and freezing over. I have thrown thousands of dollars of food away over the last 2 years. Lowes extended warranty has got me nowhere.

Our experience with the Whirlpool Duet Steam washer is the same. Weve had ours about 2 years and have replaced a sensor and the rubber boot (both in the first year) and now we too have had the bearings go out. Weve called Nebraska Furniture Mart and Whirlpool. No one really cares. Its unbelievable that $1800 is down the drain and its acceptable! What are the steps for a class action lawsuit? How about getting some social media involved to get Whirlpools attention? It worked with Netflix and Bank of America. They had to finally listen to the public. So frustrated!

We bought a dishwasher, stove and refrigerator last month. Dishwasher and stove work great, however the refrigerator is junk! The freezer part works great, but the refrigerator doesnt cool at all. The first time he was here the repair man said the seal on the door was bad and he glued it. He told us to not open the door for 48 hours then everything would be fine. IT WASNT. A week and a half later he came back. He looked inside, scratched his head and told us, “This model should have the “deluxe” fan and I dont think it does!” Said he would be back in 6 days with the fan and well “see if that fixes it”.I called Whirlpool service waited on hold for an hour before getting cut off. Called back waited 35 more minutes but actually got to speak to someone. The big solution... They offered me a 6 month extended warranty!!! Ive lost an entire refrigerator full of food. Missed two days of work and am going to miss another when he brings the “deluxe” fan. Also been eating out all month and probably spent $100 buying ice. IE... MOST EXPENSIVE REFRIGERATOR EVER!!!

When I grew up, my mom and dad had a Whirlpool dishwasher and it was the ONLY dishwasher we EVER had. The SAME one, for over 20 years! So, with confidence, I purchased a mid-range unit. (over $600 2015). By 2016, ONE year later, I was already buying replacement parts because the top rack was falling apart and the bottom spinner broke as well. The parts were extremely expensive and hard to find. Now, a mere 4 years later, you cannot find ANY parts for this machine and there are so many issues with the unit. It is no longer functioning. When it did work it ran for 4 HOURS!! Even then, the dishes are filthy. I am so upset by whirlpool. I want a full refund from the company for treating their loyal customer so badly.

The product has water and ice maker problems. The day we got the new refrigerator home, it did not make ice for one week. I called and had service come out. The line was not connected properly under the refrigerator. Water was flowing out of the front of the refrigerator. I called service again and they put in a new ice maker. The ice maker was still not working. I called service and another firm came out and said the new ice maker was bad. They put in another new icemaker. Now it is making ice but will not dispense it through the door like it is supposed to. I will call service again on Monday.

I am writing to inform you of my dissatisfaction with the Whirlpool Duet washer and dryer I purchased in December of 2011. The model and serial numbers are YWED94HEXL0/M12602088 and WFW94HEXL2/c12350046. After using them for several months, I have found that the performance of the washer and dryer to be poor. I find the clothes do not come out very clean. I used my mother-in-law’s GE washer to compare and found that the clothes came out much cleaner in her washer. I was astonished at the difference. The white clothes, especially, were so much cleaner than in my washer in which white clothes, especially, come out looking like they have not even been washed. I am unhappy with the dryer as well, which continues to shrink my clothes a lot. I am distraught with this situation as this was a big purchase for me. I believe the quality of the washer and dryer is simply poor and I would like an exchange with a better quality set which actually cleans my clothes. I rely heavily on my washer/dryer as I have three young boys who go through a lot of clothes. Please let me know what can be done on your end. Thank you kindly.

Bought the washer from HH Gregg for over $560 12/2012. Turned on power 4/2014 and just heard clicking noises then nothing. Had to get technician. Paid for $75 service charge and waiting for cost of labor and part for the lid lock/latch assembly. I see a lot of complaints with this new machine. I bought a new one BECAUSE I did not want any problems with repairs. Whirlpool is ripping off the consumer passing out this piece of discombobulated metal, wires and electronics. An appliance like this should last AT LEAST 7 years without a problem. I wish there was a class action lawsuit and will be waiting to the day it surely comes.

I bought the Whirlpool Cabrio topload washer (WTW7800XW2) in April 2011. In May 2012, I noticed the door was broken on both sides. It has now popped up and is broken so bad that it can barely be used without replacing it. I called Lowes, where it was purchased, to quickly be told that there was nothing they could do because it is out of the years warranty. This is just such a copy out to have an excuse, so that they would not even offer any assistance. Also, I paid $2,000.00 for the set; I bought the dryer as well. I just could not imagine an expensive machine like this having such a problem. Prior to buying this machine, I had my washer for 10 years. It has no problem; it was just time to buy a newer model, so I thought!After the store (Lowes) would not help, I decided to call Whirlpool; and the woman I spoke with was even less help. Andrea said there was nothing they could do since it was outside the year of manufacturers warranty. She seemed glad to have this as an excuse. I told her this is too much money to have something like this to happen. I told her it is obvious the door was defective. She said again sorry but that theres nothing she could do. She did offer to sell me a warranty for a year for $327.52. This was too expensive. I asked her what else could she do, and she told me nothing. I asked how much the door was, and she told me $212.00. I feel like I have been royally and deliberately ripped off, and Whirlpool knows it. I say to anyone reading this to please be aware if you are purchasing this product. You will most likely be sorry you invested all this money for it. You will get a companys brand that does not care and will not stand by their product.

I bought new townhome on 2018, in 6 months the top drawer broken, because stuck, after one year passed from the one year warranty start freezing all my groceries, milk, fruits. I turned off many times, not fixed. I am surprised paying so much money for appliances and turned out so cheap products and last only one year!? Older fridge last 10-15 years!! Companies ripping off people pockets. Very unhappy about this. Now services technician coming we have to pay for ....

I am very upset. I bought a Whirlpool range (model YGFE461LVS) 2 and a half years ago and today when I tried to bake a cake, the oven overheated (as if I had put it on broil) and although the display box showed that it had turned itself off, the oven kept heating and getting hotter and hotter, I had to unplug it. I feel like I have bought disposable appliances! How could I have such serious problems after only 2 years? To top it all off, this past week my fridge (also a whirlpool, model WRT779RFYM10) also started acting up. Water is leaking all over inside the fridge and the freezer. I have to clean it up everyday.

Purchased new Whirlpool 2-door, side by side refrigerator from Standards store in December 2010 for close to TT$10,000. For 2-3 years, it made a very loud noise. Each time it cut off that disturbed my peace and quiet. I complained, to no avail. In early 2015 or thereabouts I began experiencing severe warming problems in the non-freezer compartment and, since that time, I have suffered large losses from spoilage. The warming coincides with over-freezing (icicles, thick frost formation and whirling, dense cold air) in the freezer compartment and icing up of the vents in the non-freezer section. Moreover, the cool air flows from the top vent only when the freezer door is left open. Since that time Ive only been able to marginally cool the non-freezer section by unplugging for up to an entire day, at least once per week. I believe this is a manufacturing flaw rendering the non-freezer section not fit for its purpose although it manifested itself sometime after purchase. My prior experience with another brand has been totally different (13 years and still working). It is totally frustrating. It is also unsafe since spoilage is sometimes difficult to detect. Here, we have to deal with the seller and that is often a hopeless situation, particularly outside of the warranty, as has been my experience with another household appliance. Ive been advised by independent technicians who reportedly have encountered this problem that the solution lies in boring a hole connecting the two compartments which then enables efficient cooling of the non-freezer compartment. Quite frankly, I would like to have the refrigerator replaced despite the fact that it is outside of the warranty.

Whirlpool microwave model # gh4184xsb1 handle is falling apart. I have replaced the hood vent twice and the entire door once and now, its the same problem again. The plastic becomes brittle over a year to two years of use and falls apart. Whirlpool will only stand by their one year warranty, and is not concerned about a problem that many of its customers are having. I have read many complaints on the web about this same problem. My wife and I have decided never to purchase Whirlpool products again.

On 16 March, I lodged the complaint to Whirlpool’s service center in New Delhi. My service request number is **. Engineer’s name is Dharmesh. He came for the first visit and he sent the person named Hassan who said there is gas leakage problem. I told him that problem is much more complex than leakage as I have already checked about the leakage, but he didnt listen and repaired and took Rs 2995 from me by giving 3 months warranty. The fridge again got damaged. Now, when I talked to Ms. **, she said the compressor is damaged and it will take Rs 2000 more, which means my earlier Rs 2995 has gone into vain and they are demanding Rs 2000 more, though it is in warranty. When I asked her that I want to talk to a senior manger, she rudely talked and refused. I called Whirlpool’s customer care on 01160008558. There’s a guy named ** who abused me and behaved rudely with me. The customer care executive doesn’t even have bit of manners as how to talk to the customers. It’s really a shameful thing which I had not even expected from the brand company like Whirlpool. I want very strict action to be taken against Ms. **, Mr. ** (CCE). I also want my fridge to be repaired as soon as possible without a single penny or I want my earlier Rs 2995 back.

The Cabriolet washer and dryer act funny. I really believe its because they are digital... Didnt they realize that at some point moisture would affect controls? Idiots! And if a cycle is stuck, you cant manually move it forward or backward... you know, how the standard machine works... yeah the one with knobs!! Sometimes computers are not necessary and this is one of them... too damn advanced!! Id rather have a good old American washer. Not worth it. I get a better wash at the laundromat. # pissed.

Very unhappy with this fridge. The ice maker is finicky and the side shelves keep breaking. The cake drawer cover broke almost immediately. We replaced it and it broke again so we just took it off.

Whirlpool French Door 32 Cu. Refrigerator - Purchased refrigerator Nov 2016. Never worked, never cooled. Called Sears and was told to call Whirpool. Had to then wait 1 week for repair company to send out service tech. He determined it was unrepairable. A replacement was delivered. The replacement started flooding the interior down the back, filling underneath the bottom drawer and down into the freezer (ruining everything in the freezer) and out onto the floor. Called Whirlpool and had to wait another week for a tech. They assessed the problem and left. I was told it would be fixed within the week, that theyd call when the parts arrived. 3 weeks later, no word. Called Whirlpool, the parts were on backorder with no ETA. Two weeks later the parts were expedited, after I called again crying, and a tech came out again to fix the flooding. Two weeks ago the fan started to make a very loud noise and the internal temperature started to fluctuate and finally settled between 55-60+. Everything was ruined, again. This refrigerator is defective. Whirlpools customer service is deplorable. DO NOT BUY ANYTHING FROM WHIRLPOOL!!! They dont care that they make and sell defective crap. They dont care about how much money and time youve lost because of their defective merchandise. You have to have a service repair person come out at least 3 times before theyll even consider a replacement unless the repair tech considers it unrepairable even if it never really works or if the parts take weeks to be delivered. They DONT CARE about anything. Worst part is that I have no power or recourse. No one will help me. I was told today by the Sears Customer Relations to hire a lawyer. :( This is so wrong.

On May 25, 2008, I bought a Whirpool Model# BFG1J4040T3NOV 40 gallon natural gas hot water tank. The pilot light went out today, Sept. 26, 2011, and it will not re-light. This was bought at Lowes and was rated as a 12-year warranty on the tank and parts. This is premature failure of a product that is listed as 12 years. Due to all the other similar complaints of this Whirlpool hot water tank, I would like my money back ($455.81) plus installation or a new tank installed.

I bought a Whirlpool refrigerator because it was the lowest priced model that offered a bottom freezer compartment and fit into our available space in the kitchen. We also want a white coloured appliance. One thing we never noticed until set up at home was that there were no ice making trays nor an ice bin. We have had the fridge for five years with no problems. It is quite noisy when running.

Whirlpool has been my brand for years but I must say that after buying this washer #WFW75SHEFWO from Lowes - on sale, which is clearly a lemon, that I will never buy a Whirlpool appliance again. Not because I believe all of their products are subpar, but because the service on these units is unacceptable. The first call for service repair resulted in the Appliance Repair Service company missing the first appointment due to being overbooked, rescheduling and missing the second appointment due to illness, and the third appointment the guy finally arrived nearly five hours late. Supposedly they were a man short. When the technician finally showed up he claimed it was the board and the pump and scheduled a time to return to fix it and then he never showed up... No call whatsoever. Clearly a lack of clear communication and no respect for a customers time. I called Whirlpool to complain. Nathan, a supervisor was attentive. I requested a different company and was refereed to Appliance Doctor in North Hollywood. Rosa, the customer service receptionist at Appliance Doctor, is quite pleasant, professional and clearly wants to correct the numerous missed appointments that keep occurring with her Whirlpool appliance repair company. First repair appointment missed due to illness, next he came and did not really inspect the unit completely, and third appointment rescheduled nearly a week later due to a death in the family. No other repairpersons? I am certain it will be a car breakdown the next appointment. I have no patience for bad management because it is always an extension of bad ethics, which if you believe many of the negative reviews on this site Whirlpool and their various appliance companies appear to frequently miss the opportunity to engage within an honorable sphere. This is a new washer purchased only a few months ago. One technician mentioned it was due to overuse of soap/. The other technician was adamant that it was a sock stuck in a pump. Really? He did not open it up or even check the unit with any thoroughness. Error codes are enough. I was informed it would cost me and that this problem of the unit shutting the door and not completing the wash cycle was not covered by warranty. I informed him that I would call the manufacturer and insist on the unit being fixed. I did so and Whirlpool agreed to cover the repair. My schedule has been adjusted repeatedly to be present for these various service appointments only to have them cancel with a text. Bad business. I called Whirlpool repeatedly and was informed that socks must be put into a wash sack and no rugs with rubber backing. Again, my jaw dropped. What? I had an Amana washer and dryer for over 12 years and they worked great! So sorry I got rid of the Amana washer now. The Whirlpool is a piece of junk... Poor design and the fact that they are okay with such bad service has me calling around to other companies for a new washer and dryer set that will be on par with my Amana set. Whirlpool is clearly keeping these appliance companies in a brisk business with such abysmal technology. I am on the phone with another Whirlpool rep, Tracy, who is very attentive and helpful. The music playing while waiting, sometimes for 30 minutes, is similar to a film score, which helps calm the anger of time being wasted.

I purchased a Whirlpool Ref side by side 11-2013. I have had nothing but trouble. First the Ice maker leaked, was fixed. The door to the ref has had serviced 5 times. The tech after many times trying to fix hinge on door twice was told to order new door. This took 6-8 week to get. Came today 5-27-15 too but new door on. It is still not right, has big gap in the middle - still not level as should be. I have called Customer Service again today with no help. All they want you to do is spend more money on a contract. I THOUGHT WHIRLPOOL WAS SUPPOSED TO BE A GOOD PRODUCT......NOTTA....WILL NEVER BUY THIS PRODUCT AGAIN. SO IF YOU EVER BUY WHIRLPOOL PRODUCT BE SURE TO GET EXTENDED WARRANTY. YOU MIGHT NEED IT..........STILL NOT SATISFIED AND NO HELP IN SIGHT.

We bought all whirlpool appliances at our new home 4 months back. Our refrigerator has stopped working from the last month. We had 7 different service team people come in to check and they temporary resolve the issue (taking out a plastic piece from the top of the refrigerator, just re fixing the ice machine, or just walking out of our home doing nothing).Friday someone came and tried fixing it and took about 3 hours. The fridge completely Broke down after that in about 6 hours. Whirlpool customer care wants to send another technician in and want them to have them talk to their technician and maybe after that they can do something. This is the 8th time some technician will be coming home. And clearing these technicians curse whirlpool and dont call them. The customer team at whirlpool suck, there is no damn replacement or repair policy. All scheduling is after a week and whirlpool does not give a **. I really hope this company is sued for the emotional and mental stress and the harassment they cause to their customers. Very frustrated. Have no idea what to do.

CABRIO GETS A ZERO RATING. We are sorry we ever bought this washer in 08. The unit had a defective main control board and was replaced in 2012. The factory authorized service agent from A&E literally robbed us of jewelry while in our home. Now the main electronic control board needs to be replaced again. Neither Whirlpool or their authorized agents are truly customer service oriented on the defective product. Neither are willing to make an honest attempt at regaining our trust. I have contacted both and neither will acknowledge or offer reconciliation. The problem with the main board and the recurrent F-50 error has been denied by Whirlpool although acknowledged in numerous consumer forums as this. Our family is now without a wash machine. We have not even received a simple apology for the theft from the service agency - even though their employee has been arrested. BEWARE!

Amazing pice. Would recommend to anyone. The heat is great. The oven is amazing. I got this for my birthday and my kids were helping me to get it and I was so excited to receive it I was crying. Amazing machine, wish I had two. Would definitely buy again. I especially love how clean the oven top looks and how the knobs for the burners are easy to use.

My water heater stopped lighting. I found out that I needed to replace the thermocouple. I wasnt able to find the right one anywhere. I called whirlpool and they sent me the parts I needed totally free. I was so happy to get it in the mail the next day cause I have gone 1 week without hot water. I went to work and got a call that my kids are dizzy and throwing up. The house had filled with carbon monoxide. The only thing that saved us was the fact that my AC unit for the downstairs was broken, so it could spread the carbon monoxide to where we slept. The gas company said that we most definitely would have not woken up. I now have a notice for hazardous material on my house. I thought we all just caught the flu. I had no idea that we were being poisoned because of this damn water heater. I could scream. Im a single mother with four kids and a sick mother and cannot afford a plumber for this madness.

Re: wdf7payw6. I purchased this unit last February. It has never washed properly. In the last month 2 separate warranty service reps have been out. The first one told me that I have not been doing a good enough job of prewashing the dishes so the arms were clogged. While cleaning them, he broke the top arm. When he came back to replace the top arm, he added that the dishes were not drying because I didnt use enough jet dry so I would have to dry by hand, and that the arms were clogging because I didnt prewash well enough. I told him to leave and never come back. I called customer service and they sent out a new company.The rep today told me that even on time delay or overnight settings I must run the hot water prior to starting the unit. And that since the water wasnt hot enough; the undissolved detergent was clogging the spray arms. This was confirmed by your phone support person who told me that for best results thats what I had to do. The result I want is for the thing to wash dishes. It doesnt do that. The current rep ordered a heater, motor pump and spray arms. My previous dishwasher operated perfectly (until the pump failed) for the 18 years I have lived in this house plus however long it was here before I moved in. I will never buy a Whirlpool product or anything built by subsidiaries or parent AGAIN.

We bought our washer about 3 years ago brand new from Lowes. Like others, I have had problems with holes in clothing and spots that looked like grease. It worked well up until recently when we noticed some brown splatters on the floor. Shortly after it made a loud noise like a plane taking off and the load would become unbalanced. We researched and found many people were having issues with the bearings going bad. My husband was going to order parts to fix it but you have to have a special tool that is expensive to buy... It was going to be almost $200 to repair ourselves! He called a washing machine repair man and he said he doesnt even touch them because the repair wont last. I guess were going to be better off buying a new washer. There really needs to be a recall on this product!!!

I had the bearing go bad in the tub after a few years of service. It cost hundreds of dollars. As an engineer, I look at this and it is a design made to fail. The seal design is inferior compared to old washers that had a shaft seal made to be on a spinning shaft. This is a rubber lip seal that is going to wear because it is using washer as a very bad lubricant! When the seal goes bad, and it will, the water runs down to the bearings and destroys them, and you have the replace the whole tub as a $300 part!

I purchased a fridge from them a little over a year ago. First and LAST EVER. The freezer door started to sag and when I called them I was told my warranty expired a month ago. Had a Whirlpool service person look at it and told me that the cost is $110 plus $45. I said that is fine. They scheduled another appointment but I received a call 12 minutes before the time expired (as you know they say in the afternoon and no exact time and they said between 2 and 4:30) and the guy asked me what is wrong with the fridge. I told him that someone took a look at it a week prior but I had to go through the whole thing. Then he said that they dont have the part and I have to wait for a week. This was a Saturday before Xmas and waited all afternoon to be told that was very upsetting. Any how I called customer service and spoke with a Michelle. She said she is going to try and find out if she can waive the additional service fee, arrange the time and will comp the parts (around $15). After 45 minutes on the phone I had to jump off for a business call so Michelle said she will email me and I gave her my email.Few hours passed and no email. When I called back the idiot that answered the phone kept saying that the warranty is out and I need to call another number so I asked for a supervisor. I was on hold for 11 minutes then I was hung up on. I called again and asked for a supervisor. Spoke with Benjamin (Opt# **), he said that Michelle notes did not state anything about help in possibly waiving anything and that I refused the parts. I was furious. What a LIE. Long story short he said they cant waive anything and I should call the scheduling number for any help. I asked to speak to Michelle and guess what the answer was... SHE IS BUSY. What the hell. The service is well below zero as well as the quality of the product. I am going to send a letter to the office of President (Jeff Fettig) Whirlpool Corp. 2000 North M-63, Benton Harbor, Michigan 49022-2692. It is so sad when corporation are so big that little people who buy their products dont mean much to them.

We have never had problems with our old Kenmore appliances. Since we have had the Whirlpool complete set we have had problems with both the Refrigerator and now the Stove. The fridge had already been re-engineered by the time the repair man got here but the fix didnt work. We had a 50 degree refrigerator for over a month. Now the stove wont keep a constant temperature so we wait for the service man once again. They look beautiful but they are the worst we have owned over our 36 years. They obviously have engineering issues looking at all the other reviews. I dont see us purchasing another Whirlpool appliance in the future.

I got a new Whirlpool dishwasher and it is totally unacceptable. Its supposed to be energy efficient and the eco setting, which is supposed to be the most energy efficient, takes 3 1/2 hours and does not do a good job, doesnt dry the dishes. Ive tried all the settings and some take over 4 hours. I have talked to someone at Whirlpool twice and they say thats the way it works. How can anyone put out a product that doesnt work and get away with it? I had my last Whirlpool for over 12 years and it took not even an hour and did a wonderful job.

We paid extra for a 10 year warranty on purchase from Airport Appliances. On delivery I commented that the plastic material used throughout the fridge was of very flimsy material and wobbly. In the first week the crisper drawer joint cracked to our amazement and they had to send another one from Whirlpool. In the 14th month after the Whirlpool warranty had expired, we found the pantry drawer lid/cover shattered by the door which shut on it because of no reasonable leeway provided in its design.On calling the special warranty people they said they only covered the compressor and parts and nothing else. Called Whirlpool who quoted $85.00 for the lid, plus S&H and taxes. Now we have an eyesore every time we open the fridge when we see the taped up cracked three foot pantry drawer lid. We badly regret giving away a 25 year old perfectly working Whirlpool Workhorse Fridge and buy this newer model which we will have to live with for a quarter of a century. I am 75 years old now. Never a Whirlpool again!

I ordered this Whirlpool 29 cu.ft. white french door refrigerator online from Goedeckers on April 26, 2013. Delivered May 15, 2013. Ever since we got it, there was a frost buildup in left back of ref. Also ice would fall out of dispenser all by itself. Also a buildup of ice under ice bin. Water would also drip from dispenser. We thought maybe since it was new these problems would go away. But they just got worse. I called Whirlpool & they sent out tech on 8/12/13. He told me Whirlpool has a problem with these refrigerators & would order parts. Well after 3 times of cancelling repairman due to parts on backorder, I told repair I would call when parts come in. I keep calling Whirlpool & keep hearing parts are on backorder, saying parts will be in in 7 days. I call back in 7 days and hear the same lies. Its a shame that they cant get parts in knowing that there is a major problem. It sounds like a real quality control problem. I really pride myself on buying American made but Whirlpool is not helping my case for buying American made. It would be nice if they offered to replace it being they cant seem to find parts.

I bought my Whirlpool dishwasher, model #WDF560SAFMO in Nov 2016 with a 2 year extended warranty. In Jan. 2021 it quit working, was told by repairman that the dishwasher needed a new pump. Of course, it is no longer under warranty. To replace the pump will cost almost as much as a new dishwasher.

Ive had this dishwasher for 1 yr and 4 months. Its been used properly and kept clean. The motor quit. A dishwasher that only lasted a little over a year. Cheap piece of junk. I spent over $800.00 with installation. I will never buy a Whirlpool dishwasher again. Try and call Whirlpool and someone in India will politely read from a manual and waste your time. Useless!!!

Bought set 12/5/14 at Lowes Tucson. First load came out with shirts looking like theyd been scrubbed with sandpaper. Called Whirlpool & was advised to use higher water level for loads. Then noticed small hole in my favorite shirt. Oh well. Next I found an area in my king sized bottom sheet with several holes and torn fibers. Thought maybe it might be from my toenails, except it wasnt where my feet would be. Finally a pair of capris (just worn twice) found with same type of holes and torn fibers. Dryer also inefficient. Balls up clothes - outside dry; inside wet. Re-run one or two inside wet pieces and they dont dry at all! What kind of technology is this?

This washing machine is awful. It takes twice as long to wash clothes. My older washing machine did clothes in 30 minutes or less. This thing takes over and over stop go, stop go, stop go. Open lid it fills again and removes water, when spinning the lid locks and you cannot open it without unplugging and starting all over again. The wash doesnt even circulate to clean the clothes properly arggghhh. Annoying as all get up. The washer has no control for the water level. The clothes dont have enough water to clean or rinse. I spent over $500 on this and cant get rid of it as most people are selling these on local websites as they hate them as well. Whirlpool thank you for taking my money and producing this junk. Never ever again! I think the seller is also responsible for not telling me what to expect of this junk.

Ice machine went out right after the year warranty was up. Convenient right? We called a hometown tech to come out and look at the water valve. He was unable to locate it, so we called Whirlpool service. After waiting 30 mins, they told us they cant tell us where to locate it for safety reasons, and if we wanted anything done to the refrigerator, we needed to pay a tech to come see it. EXTREMELY RUDE!!! I would NOT recommend whirlpool ANYTHING.

I purchased a Whirlpool Refrigerator Model GB2FHDXWB07 a little over 2 years ago. The first one did not work properly within 6 hours of being turned on. Every few minutes it sounded like the compressor was trying to kick on so it hummed then shut off. Best Buy wanted to fix it but after much arguing with them and Whirlpool they brought me a new refrigerator. Now, the same thing is happening. Best Buy has no record of me purchasing it and Whirlpool has no record of me registering the warranty, which would be outdated anyway (over 1 measly year). So, they offered me a Repair and one year warranty $329.95 which means Im now up to about $1500 for a basic refrigerator that has not even lasted 2 1/2 years.The other option to fix it is to pay a local company $90 for the trip and diagnosis plus parts and labor. That will be around $550 depending on how fast the technician works. I will never buy another Whirlpool anything. My washer and dryer also have had problems but I wont even go into that here. The one good thing is the poor girl who took my call was very nice and acted as if this is a regular occurrence. Good luck if you buy a Whirlpool. They are garbage.

We have had our Cabrio for one year now and we found the agitation cycle to be loud but we have gotten used to it now. The thing we cannot get used to is the sour smell permeating from it. It smells like a dirty mop. Our washer and dryer are in a small laundry room so when we enter it to get to the garage or bathroom, the smell hits you like a ton of bricks. Stinky!!

Another reviewer complained about a knocking sound upon startup. My Brand New fridge has been doing that and I have just ignored it. Maybe I shouldnt. Compared to our original Beaumark fridge, the Whirlpool is VERY NOISY.. Since the actual workings seem fine, I am not complaining but rather quite concerned.Especially after reading the numerous Negative Reviews.

I bought a Whirlpool washer and drying matching set (model 6400sw3). I liked it because it was extra large without agitator in the middle. Ive had it for about 2-3 years and I have already replaced the drain pump, motor and barrens, it has cost me over 500.00. I thought now OK its working fine, but now its giving me a code every time I wash of LD. I am so fed up with this!! I should have bought a new washer but I felt as much as I put into it, I basically built a new one. And now this code comes up every time and I have to power it off. Im not sure if anyone else has had this problem but I just dont know what else could go wrong with this. I will never ever buy a piece of junk like this again!!

Whirlpool WRT351SFYW 21.1 cu.ft. White Top Freezer Refrigerator - Energy... Puts out a very irritating high pitch noise, unlike my previous Whirlpool Refrig. The old one was perfectly quiet. I believe Whirlpool is going down hill in every way. WP is buying refrigerators from 3rd world countries and slapping the name on them. The delivery people were very rude with me when I was unable to give them a tip, even though I had to supply my truck to shuttle the refrig. up to my house and help them unload it. I also had to go and find them when they would not follow my directions to my house. So, they kept the wrench I loaned them; they did not have their own tools for the installation. And they refused to return it when I asked them to do so. Denvers customer service refused to respond in any way to my requests for information or complaints about the noise and delivery. Finally, their head office contacted me a month or two later, and the customer service person had initiated the discussion in argumentative attitude despite my saying I did not care anymore. I gave up on them and dont expect anything from Whirlpool anymore. While she told me that there are standard levels of acceptable noise that come from their refrigerator, she refused to acknowledge that they are not my standards, and I am the customer. Besides, I had an older Whirlpool refrig. that did not make any noise. I am sorry trusted WP. When I tried to upgrade the old refrig. - it was an expensive downgrade! Buy LG or Amana - wished I did!

Purchased front load washer & dryer 2009 - have had issues with the washer ever since. The last episode has taken 3 visits from repairman - they cant figure out what the problem is - wont finish a cycle (any of them) and locks up. Cant open the door without turning it off and then back on. But the load wont spin dry - leaves clothes wet. Already had the harness replaced a couple of years ago and now they replaced the flywheel (it was warped) thinking that was the problem. Nope. Still wont work & the repair company said they cant figure it out & neither can Whirlpool. Im very angry after reading all of these posts about Whirlpool. Not a happy customer. But what can you do???

I purchased my Whirlpool washer and dryer 4 yrs ago. I was planning on purchasing Samsung but the saleswoman at Gils in Bristol, RI strongly recommended this junk!! A washer and dryer should not quit after 4 yrs w/ a household of 2. The dryer never dried properly. Each load took 2 cycles. Yes, repair were called and we were told its a design flaw. The washer just stopped spinning. Repair will would have been $550. These pieces of junk were replaced by GE electric stackables. Fingers crossed....they are working satisfactory!

I own an FG flame lock water heater and have been having the same problems with the pilot light not staying lit. This is very frustrating! I have searched many websites and am not able to find a replacement thermocouple for the stupid thing. Also, I have been told that the parts for the type of water heater that I own is no longer available. I tried to call the Whirlpool number a handful of times, but unfortunately, I was on hold the entire time and could not speak with a rep. I guess that explains all of the complaints I have read on here. I would like to be contacted or have help from someone regarding this matter! I would not recommend this product to anyone and I am very dissatisfied!

We purchased our Cabrio washer and dryer in 2012. In 2014 we had to replace the rollers in the dryer. Since then it makes a loud clunking sound and it has to go through at least 2 or 3 dry cycles to dry the clothes, sometimes more. The washer lid lock doesnt work very well anymore. Sometimes it wont lock so I cant get the clothes washed. It takes forever to get it to work. Ill never buy Whirlpool again.

Never buy a Whirlpool water heater. Theyre junk and they dont honor warranties. NO wonder theres a lot of bad reviews. Im one of those suckers. You would think Whirlpool would do a better job. But the blessing in all this I wont have to deal with Whirlpool again. Including washer and dryer, ref, stove, dishwasher and etc.

We had bought a whirlpool refrigerator (Model - DC 205 5S/2016) in late April 2016. Initially I noticed a whirring sound after 6-7 hours of switching it on. As nobody from whirlpool had come for installation or any follow up even after requesting, we let it go thinking that nothing could go wrong with a new fridge. Nevertheless, the disturbing sound continued, until I noticed exposed wires running crisscross atop the freezer box and below it, one even preventing the chiller tray to be pulled out easily. Also, we had to get a stabilizer to reduce the notice even though it was written in big bold letters that it was a Stabilizer free refrigerator.After 8 months of owning it, we went for a three-day trip leaving the refrigerator on and set at point 3 in the cooling knob of which 5 is the maximum. On returning back, I noticed a crack at the top right corner of the freezer door and saw that ice had built up covering that side of the freezer inside. Again, as I had to leave for office within 1 hour, I let it rest and went. In the evening we noticed that the crack had extended, so we defrosted the fridge. The next morning I found a small piece of the freezer door floating in the defrosted water, and the freezer door was unhinged and askew at the top, in fact a part of the freezer doors upper right hinge had broken due to maybe the pressure of ice buildup, which had caused the crack that we saw.Shocking it was at first to learn that a freezer door be made of such low standard material ignoring the other fact of wires jutting out of the freezer at top and bottom. As the warranty period was 12 months, I immediately called the customer care, who put me on hold for 8-10minutes and disconnected, this repeated 2 times after which I was frustrated enough and vowed not to use the freezer again.After almost a month a more responsible member of my family took it upon himself and raised a complaint which was answered and a service person came home with a dirty looking and completely scratched piece of replacement door for the freezer. He informed that plastic pieces never came in warranty and we had to pay for it. Upon asking for further clarification he called his manager, Hemanth who was too rude and informed Madam you have pulled the freezer door apart which has caused this. Also, he was asking me specifically are you lying as you said initially that you left for 3days and now you said 5 days? We had left on a Friday night and came back on Tuesday morning, which means 3 complete days out of station. I never knew the exact number of days mattered as a fridge was supposed to be switched on continuously for days.Also, finally Hemanth was informing like if it was some mechanical or electrical fault we could have done it free of cost. So, I reported the whirring noise and the wires jutting out of the freezer tray. He blabbered at first and then informed me that the sound might be due to voltage fluctuation if you are not using a stabilizer (we were using one even though the fridge was a stabilizer free operation one, phew) and the wires issue he completely ignored claiming it as normal.So we paid in full for the dirty and scratched replacement door and also had to be called as liars and blamed that we had literally pulled off the door. Also, he was the most unprofessional manager that I had ever spoken to as he closed the conversation with, If it was LG or Samsung, they would never even have come for service like this. Enough was enough... Never in my life would I have anything to do with whirlpool nor will suggest this brand to anybody.They use such low-quality products. The warranty promises are just scam + even the managers are so insulting and bad mannered to the extent that I never want to deal with them anymore. Also, they dont think twice before just blaming the customers for their low-quality products. In all my years so far I have never come across a brand that treat their customers like this.

My mother purchased a Whirlpool gas stove. When the stove arrived the door didnt shut properly. We were told to contact Whirlpool. They sent a repair person out who said that you have to use the stove a few times first and then the door would close. Meanwhile, I had a 2-inch gap and gas and heat escaping. I called and requested another company to come out and check it. No one called back. I called again and they sent out the same repair guy. Apparently hes the only one in the whole Charlotte metro area that can service Whirlpool. Again he said I had to use it more. I called again and requested a different repair person to come out. They promised to send out a lead. When the company called to confirm the appointment they said no one told them that. They finally sent out a different person. That person said absolutely the door was dented. He offered to replace the door. He then came back and said the door comes in too many pieces and he didnt want to put it together so I should contact the store I bought it from and see if they would replace it. Whirlpool refused to repair it. I was able to get the store to replace it after explaining to them the problems with the warranty service. I filed a complaint with the BBB and they lied and said they tried to contact me which never happened. When I called the executive office I was told that I was the problem and that it was resolved so leave them alone. I regret my purchase of my appliances and now have no one to stand by the warranty.

Whirlpool Cabrio - Our washing machine just started leaking water with oil underneath. This would be our third repair since purchasing this machine but it doesnt sound like a repair is possible or worth it. Its too bad we cant go back to the old models. They definitely lasted longer with no problems. Companies should make the older models bigger and forget about the front loaders and newer models without the agitators. Too much shaking in the machine causes too many repairs!

Since May 3, 2016, five servicemen have failed to repair my Whirlpool refrigerator (WRF560SEYM), which is less than 2 yrs old. One trainee from A&E Factory Service had the nerve to reinstall broken parts. I have been completely without refrigeration for the past 48 hrs only to learn that the repairman scheduled for tomorrow has been cancelled because AIG warranty has not approved his visit. Further investigation reveals that the parts were never ordered, pending approval from AIG. Whirlpool cant help me because AIG has not declared the appliance unfixable. Hhgregg cannot help. I have spent countless hours on the phone on hold & wasted hundreds of dollars on spoiled food. Dont trust Whirlpool. Theyre not the company they once were. Their warranties arent worth the paper theyre printed on. Buyer beware!

WARNING: Do not get the warranty plan through Whirlpool if you have stackable washer and dryer, you will have to remove the dryer yourself before they come out to service your appliances. I was willing to pay extra to have them take it down, the contractor said I had to call the extended plan service, yet 6 telephone numbers later to include the complaints department to no avail... Whirlpool contracts out so get your own and you may save a few dollars!

We bought this Whirlpool Cabrio washer 2 years ago and have hated it since the first load. It does not clean clothes, and the so-called large capacity will barely clean 5 regular towels. And if you wash diapers, do not buy this washer. If a load is really dirty, you have to wash it 2 or 3 times for clothes to be clean. Then, there is the awful mildewy, moldy smell after a few washes. How can a washer that gets so bacteria-laden be allowed to be sold on the market. Ive been washing laundry for 45 years, and Ive never had this kind of wash-related problems. This washer is an overpriced nightmare. I cannot wait until I can save enough to replace it. And I am watching and hoping a class action suit comes out to force Whirlpool to take these washers back, refund the money spent, and apologize to all the people who purchased one.

Absolute junk. Bought an entire matching set 2 years ago. Fridge, microwave, dishwasher and oven. Oven is the most user unfriendly thing I have ever bought. That’s my fault. Microwave failed. 300 to replace. Ice maker in side by side fridge failed, another 300 dollar fix. I used to have a field mouse or two get into the house every year. Don’t have that problem anymore because the fridge is so loud it scares them off. Talking to Customer service was the most frustrating thing of all. They think if they say your name in a nice soft tone long enough it will make everything ok. Mother and father raved about Whirlpool products. How times have changed. Do yourself a favor and steer clear of these products. Also, look up the other brand names made in the same factory and steer clear of those as well. I used to think appliances were all the same. How wrong I was. Do your research. It will save you a bundle in the long run.

We have all kitchen appliances from Whirlpool, but it is not what we choose, that was builders choice. We, two people, are living in his apartment for almost five years, and first problem was with oven - the window in the door it is leaking somewhere, then microwave - the all front door plastic is cracking (we using microwave maybe twice a week) and is it placed under the oven. Now we have problems with fridge - the plastic inside the fringe is cracking. We called Whirlpool customer support and Whirlpool do not even want to hear it about the problems - they just want that same authorized technician will came to your apartment to inspect these problems for $95, it is not even important whose fault it is. This company, Whirlpool really DO NOT CARE about the products, which they produce - as long it is sells... Now we know, we made smart decision - do not accept the washer and dryer (we get it from Bosh - it makes me happy). Now we just wait till all Whirlpools appliances will stop working and never ever look back to Whirlpool.

I purchased the extended warranty for my refrigerator and the warranty company sent a technician out to repair my refrigerator. It has been six weeks and 4 attempts and no one can do anything to fix it. The warranty wont refund my money without deductions from the company coming out and fixing nothing and says itll take 2 weeks before I can get that. After mailing in writing that I want to cancel 500 dollars wasted and no one wants to help. Thanks Whirlpool. Ill definitely let all my family and friends know of my experience.

Purchased Whirlpool side by side French door with bottom freeze on 2-18-13. After several repair calls it was replaced with new one on 7-09-13. Problems began almost immediately with water dripping inside door, resting of doors, and finally the freezer stopped working and the appliance would not shut off. Pm 3-14-15 a new compressor was installed. Two months later, the same issues are occurring. Freezer not working, and not shutting off. Waiting for a resolution. Would never buy another Whirlpool appliance.

We purchased a 50 gallon water heater in 2005. In 2008, the thermocoupling unit went out and Whirlpool sent us the replacement part and we had a plumper install the piece (at our expense, of course).Now, we are running into the exact same problem 3 years later with the pilot light not staying lit. We had a plumber come out this weekend and replace the part but unfortunately this time, its not fixing the problem. The plumber charged us $178. He said that he can replace the thermostat on the water heater but that would cost us close to $400 to replace and makes no sense to do since purchasing a new one wouldnt be much more than that. I am so frustrated with this water heater; I just want to throw it out in the middle of the street! We still have 3 years left on our warranty too. I have 2 very young daughters who need to take baths, and who also dirty up quite a bit of clothes that need to be washed in warm water. What a nightmare! Whirlpool, help us!

I have a Whirlpool Gold Series dishwasher. I would recommend this dishwasher. It is large enough to hold dirty dishes for a family of four. It is a little loud but not that bothersome. It is stainless steel but I don’t have a lot of fingerprint smears and stains.

I recently had the bake sensor go bad on my Control Panel of our Whirlpool Gold AccuBake Oven with microwave. Not a problem correct? WRONG! While the Whirlpool people were very professional in helping me (a shout out to them), the part I received was the wrong color. It was white; they called it a biscuit color. My oven is black. I have no idea what Whirlpool actually calls that color. Anyway, in my visit with them, I was informed the black control panel has been discontinued. Am I the only person that has a black control panel? This $280.00 part is now going to cost approximately $3,000.00 to replace the entire unit. Is there anyone that can direct me to where I can find a black replacement control panel? Way to take care of your customers Whirlpool. Solve this and I will give you a great shout out.