We have a small space that fit a washing machine and figured we could add a dryer on top but didn't have an outside vent, so took a chance in this model. It fit perfectly in the space and saves us from a regular trip to the laundromat. It takes a bit longer to dry but is energy efficient.

We purchased this washer in 2017, its the top loading Cabrio washer and it has been nothing but junk since day one. Purchased from RC Wiley in Boise and unfortunately did not buy the extended warranty because we trusted that this American company would make a washer that would last longer than 3 yrs. This washer barely washes clothes, leaves a residue on them since there is no agitator, also constantly gets unbalanced or gives and error of LF which means water supply issue when there isnt one. My 15 yr old about has a heart attack when he uses the quick setting and his clothes arent done in an hour and a half. Ive even resorted to turning the thing on to just rinse and spin so things get done sooner, still the stupid washer just sits. I would sell it but I dont want to pass on the pain, so its going to the dump to or to Goodwill cause its not worth the headache. Too bad you cant trust an American company to make a good product. Sad I really wanted to like this washer.

I love my stove and all of its features. My stove is easy to clean and I Love the self cleaning oven. I have a flat top so that helps when it comes to cleaning, not to mention it makes cooking a breeze. I love all the push buttons and how smart my stove is. I highly recommend my Whirlpool to anyone looking for a great appliance.

My new fridge is leaking large amounts of water on the floor, but it is not from the ice maker, as it is not hooked up. I have a Whirlpool refrigerator, model number GB2FHDXWS04, purchased in August of 2010. It was with good faith that I chose what I thought was a high-quality product, as well as, it was chosen because it was made in the USA and would be supporting US families, not China.Within one year, just as soon as the one-year warranty expired it began leaking water daily, all over my wooden kitchen floor, causing the floor boards to begin buckling. It is not from the ice maker, as it is not hooked up. Not only is my floor being ruined, but my one-year old refrigerator is not working up to standards, for which I chose the Whirlpool brand. My refrigerator has been maintained and operated by all instructions provided for this product.I assume that this company no longer wants to be in good standing with its customers, and refuses to make good on a major problem, for which a large amount of money was spent on a high quality serviceable item, by paying for the repair or replacement of obviously defective parts, or by the replacement of the entire refrigerator.

After Hurricane Katrina, six years ago, the gas water heater in my house had to be replaced due to the house getting flooded. For the past six years, the pilot light and/or igniter for the gas water heater has had to be replaced if not once a year, twice a year because it will not stay lit. Each time, Whirlpool would send a new igniter and/or pilot light part and would reimburse me the cost of labor to have the part(s) replaced.Now, after six years and exhausted of fighting with Whirlpool to stand behind their product and make it right, they are finally giving me an authorization to get a new gas water heater. However, now they are telling me they will not cover the cost of labor for replacing the entire water heater. My plumber will have to pull the defective water heater out of my house, take it to Lowes, pick up the new water heater and install it in my home. And Im supposed to accept their not paying for the labor of replacing their faulty water heater? I questioned this and told Whirlpool they paid for labor for the parts to be replaced for the past six years. Whirlpool then said they would pay up to $100. This is not acceptable. I was reimbursed more than $100 for the labor to replace a part that fits in a shoe box. (Multiply $100+ times 6. They paid more than $600 over the past six years.) The cost to replace an entire water heater, picking it up from the store included, will cost more than $200, if not $300! I would not have to pay anything if the Whirlpool product was not defective!I told the manager I was speaking with at Whirlpool I wanted to speak with his boss or someone who had more authority than he did. He refused. I asked him, Was he telling me no I could not speak with someone above him? He finally said he would have someone call me.I believe I should be reimbursed for the entire amount of labor to replace the water heater since the water heater is a defective product and I have to have it replaced not by my choice but out of necessity and safety. If it is defective in one area, who is to say in trying to light the pilot light, one day it will not do something worse than just not light up. What if it decides to explode? Defective is defective and I feel my family is in danger from a defective product and it should be replaced at the cost of Whirlpool not mine.

Purchased this Dishwasher on Feb. 28, 2015. In June 2016 about a 2 by 3 inch section of the enamel face on the door rusted and fell off above the air vent. After three hours of hold time between Lowes (with the extended warranty) and Whirlpool (their warranty department) it was determined that this was not covered by either warranty as it was beyond the date of the 1-year mfg warranty and was not covered by the extended warranty (it was only a cosmetic issue). As these calls took place over a matter of 2 days, it was interesting that between day 1 and day 2, Whirlpool had issued a statement that no rust repairs would be covered under any warranty repair - regardless, unless it affects the functionality of the dishwasher. In other words, they KNOW this is an issue with this model and are doing nothing to fix the problem. I must say that the folks at Lowes were most helpful; cannot say the same for the folks at Whirlpool. I do not think I will trust their products again.

I was so excited when I bought this stove. It broke right outside the warranty. It shuts off in the middle of baking or just doesnt stay on at all. Bad, bad, bad. They told me it would cost $400 just for the part, not including installation. What a rip off. I called the tech and he said this is a known problem. He advised me to just toss it and buy Hotpoint which has a much better consumer report rating. Sad.

Whirlpool convection/microwave GMH6185XVS - In 2011, we purchased a whole new kitchen for our home with the top of the line Whirlpool products. The sorry side of this project was our microwave. This product has been terrible for us! It has been removed from our wall 4 times for failing... and four times we have gone for weeks at a time with a big hole in our kitchen wall!! All of the failures were due to the microwave not heating food or drink, and all, according to our local dealership, were for various different reasons. Again, it has failed and our local appliance center who we bought everything from does not want to deal with it anymore. I dont blame them... I dont either!! It looks beautiful up there above our range telling me the time of day... My wife and I are older adults and take very good care of everything we own. There certainly has never been any abuse to this product (not to mention we spend half our year at a winter home so this microwave only is used for 6 months a year). I contacted Whirlpool customer service about the reliability of this product and their response was that it is now not under warranty and we should deal with our local store about repairs. I have a small Sharp microwave sitting on the counter below this crappy excuse for one that stays there all the time in anticipation on the Whirlpool going down!!! The $60.00 Sharp never fails me!! This was our 2nd time around purchasing all Whirlpool products for our house. We did the same thing when we built back in 1990. All appliances performed as they should have back then. It seems Whirlpool integrity has gone downhill. I will never buy another Whirlpool product nor I will recommend to anyone I know to do the same. Good luck to anyone who purchased one of these.

Whirlpool, shame on you! I purchased my Whirlpool Cabrio pair from Best Buy in 2008. Ive had repair technician after repair technician out over 7 times! The washing machine must have been designed by a 3-year-old! Whirlpool, youre getting greedy and youre making your products CHEAP! I know this is fact, I have a 15-year-old side by side in my garage made by Whirlpool and it works great! Fire your 3-year-old designer! I will NEVER buy Whirlpool again! After all said and done, this pair has cost me total purchase and repairs over $4,000! And Now my bearings are bad! Thank God for YouTube! Im fixing it myself this time!

After purchasing three gold series kitchen appliances in 2013 two months after purchase refrigerator failed. Whirlpool did not have a fix at the time. Told me I had to wait two months for a part to be engineered and then service to be scheduled which is not acceptable. They would not take back the refrigerator and give me a different model so I had to press Lowes to accept it back and they did give me a refund. I then had to purchase a different brand refrigerator which now I dont have a matching set in my kitchen.Then the dishwasher became part of class action lawsuit and now my gold series gas range is obviously damaged too. The control had the plastic panel is bubbling and it is split. Again after talking with Whirlpool customer service they refused to help with this at all claiming this is a cosmetic issue and it wouldve only been covered for 30 days from date of purchase. This gas range also has an aqua lift self-cleaning feature which does absolutely nothing. It does not clean the stove. You have to go into it and clean it the old-fashioned way with chemicals, gloves, mask and a scrub brush. These products are absolute junk and the customer support is non-existent. Do not buy Whirlpool products.

When washing towels or a blanket or quilt, anything substantial it wont spin the water out of the laundry. This washer is only 5 months old.

Does the CEO know you do not stand behind your products? My washer is not even a year old and cost about $400.00. And you have stuck about $1800.00 into repairs instead of replacing a lemon washer! The washer had problems the 2nd month I owned it and you stuck a new clutch in out. Now just about everything replaced, it still does not work so I will order more parts. This is ridiculous. I would love to hear back from your CEO and would like to be reimbursed for 5 days of pay to take off and wait for repair men, laundry mat fees, etc!

I agree with all the other reviews listed here! How in the world is a washer to get clothes clean when there is no agitation? Or enough water to even cover the clothes? This is a complete waste of time, one cycle can take an hour or more, because the extra rinse cycle is necessary. And it takes 20 minutes to just sense the load. What a crock. And yes my clothes smell also. Please any recourse besides buying a new washer? Does Whirlpool stand by the product?

I purchased my Cabrio washer from Lowes 4 years ago. I noticed the smell and researched issues online. Suggested using the cleaners made for tubs. Im tired of the smell. I had repairman tear apart the washer. He told me they put water in the tub for balancing. Really... the tub is made of plastic. Will never buy anything Whirlpool again.

I purchased a Whirlpool range YGY399LXUQ in 2012 from a great local appliance store, Trail Appliances. In 2013 the control panel stopped working and I contacted Trail. They quickly came out and replaced the control panel. In 2014 the same issue came up, but Trail could and would not do anything so I contacted Whirlpool Directly - they came out and replaced the control panel. In 2015 (same month) the control panel is not working AGAIN and Whirlpool has washed their hands of it. A replacement is over $400 + installation. The stove is barely worth that much. I would have thought that they would stand behind their product, in that this is an obvious continual issue or at the very least the service that they provide. I would not recommend their ranges to anyone because they will not stand behind what they product nor will I ever purchase anything that Whirlpool makes as it is obviously low quality.

Purchased a Whirlpool Cabrio washer with the glass lid. This is not a good washer to buy! The clothes do not get clean. Have to set it to bulk to get enough water to even cover clothes. Biggest issue is the lid. I have had to order a new one as it cracked on both sides back by control panel. I took the old lid off and discovered why the lid cracked. I have read many complaints about this same issue and everyone said Whirlpool would do nothing about it or even acknowledge there was a problem.Here is the problem. On each side there is a spring to hold the lid up while in the open position. The lid is plastic. When I tried to push those lid pins down with the lid off they would not go down. The springs are too strong for the plastic. When the lid is down the springs are trying to hold the lid up, so they are pushing against the plastic. Given time the springs win out against the plastic and the lid cracks and breaks. I am just a simple housewife and I figured this out! I hope that every manufacturer that is making glass top lids STOPS making them out of plastic, uses metal instead, uses a spring that is not as strong, or foregoes the current design and comes up with something that is better. It is for certain that I will never buy another Whirlpool appliance!

Whirlpool Cabrio Platinum Washer - I have a 2 1/2 year old washer that has been serviced twice. This week 10/2/14 the service technician informed me that we had a bad tub bearing. The bearing failure caused a leak which corroded the rotor & stator. It was more cost effective to buy a new washer than to repair our unit!!!! Ive never heard of a washing machine needing to be totally replaced after 2 1/2 years. Any ideas how to deal with Whirlpool?

We bought this dishwasher new from the Brick 2 or 3 years ago. It was bought not because old dishwasher wasnt working, but we needed a new fridge and stove so we also bought a dishwasher to match the new stainless steel fridge/stove. If I could give 0 stars I would. Biggest complaints: It doesnt matter what soap, what setting or how much your rinse/scrape your dishes THIS DISHWASHER WILL NOT CLEAN THEM. Its very rare it actually cleans a dish or utensil properly. If your plate had ketchup on it, it wont clean it. But if you had a sandwich on the plate and managed to not get ANYTHING from your sandwich on the plate, it would come out clean.The drain constantly clogs. We rinse everything, but the drain hose constantly clogs to the point the unit wont drain. Have to remove the unit, take off hoses and blow them out. It clogs because the strainer at the bottom of the dishwasher which is supposed to stop stuff from going down the drain hose doesnt work. If you look at the strainer and the system they use to stop stuff from going down the drain hose. Its no surprise it doesnt work. By design it cant work. My brother in law is a licensed appliance repair man. Sears actually paid for his schooling. He installed and hes fixed the clogged drain numerous times. He agrees. Worst dishwasher ever.

We bought this dishwasher because it was rated on the quieter side... It was purchased in 1999 and is still operating like new. I am amazed it has never broken down. I have wanted to replace it but my wife says Why?

I have purchased Whirlpool washing machine from A.K. Gandhi, Nagpur Vide. Invoice no. ** (JAYANT **-PURCHASER). Item detail - (LLP2187) WPL W/M STAINWASH DEEP CLEAN 65-GREY 10YMW 3110601162712159, Nagpur on 5th Sept 2016, since two days it was making noise, so I called service centre on 22nd Oct 2018 and he attended same, accordingly him gearbox has problem and needs to replace for which expenses would be around Rs. 6000. Its very surprised how can machine develop such big problems within two years of use. I have paid him Rs. 350 as service charge. Serviceman mobile no. **. You are requested to do needful and arrange to replace faulty part within early period as fault lies with company. How can company supply such machine, which develops problem within two years. This machine is in extended warranty period.

Model # WFG510S0AS1 SER #R30850040. Oven was installed NEW in the home I purchased in July of 2013. I used the cleaning feature on it in Nov 2014. I am amazed that it did not start a fire. Please see pictures attached. The whole control panel melted. This makes the oven unusable and extremely dangerous. I will need to replace the whole control panel. I followed the instructions completely in the manual provided for the cleaning cycle. It says in the manual to only clean the over this way as using easy off or any other cleaner will damage the inner surfaces.Whirlpool claims they have no knowledge of this problem but there are numerous complaints on their site about it as well as other internet sites complaining about the melting of the control panel. I need to know how to fix this problem and dont believe I should have to pay for something that is obviously a flaw in the materials used. It is extremely dangerous. Since these pieces of Whirlpool equipment were installed by the broker that originally purchased the home, I have no record of purchase. I can try and contact him and see if he has anything but kind of doubt he has receipts now.

We purchase a Whirlpool duet washing machine 4.5 years ago. Just recently the bearing went on the machine. Took the machine apart to fix and was originally told new parts will be delivered free of charge since this is a common occurrence. 5 weeks later and several phone calls, we were told the part is on back order and they do not make it anymore. Then they send an email to keep us as customers for 15% off. Ridiculous. How do you go from getting parts for free since it is a frequent occurrence to not having the parts at all and getting 15% off for a new product? Why would I want to stay with these false claims? Talk about a slap in the face!

When I bought my new retirement home, a Whirlpool dishwasher Model No. DU1055XTVS1 had been installed. After only three years of use, the dishwasher would not complete a cycle except to drain and cancel. The repairman replaced a computer board and when the parts cost and the service cost were combined, they amounted to about half the cost of the dishwasher. I have a PC that is twice the age of the dishwasher and it is still running.

Our original dishwasher lasted many years and did a good job until it didnt. We replaced it with this one that we found at Home Depot. It is not the one we wanted but the delivery was months away and this one was in stock. It does a good job in cleaning the dishes. The only issue I have is that the top rack is not designed for large mugs or glasses. The wine glass holder has 3 slots, but we can only get two in based on the spacing. Also, our mugs dont fit, well on the other side, inside the fingers. Maybe our dishes are on the larger side...I dont think so but like I said earlier, it does a good job cleaning the dishes.

This Whirlpool Cabrio washing machine just does not do the job. It smells inside and does not get clothes clean, just normal everyday laundry. I usually have to put them through twice. It is supposed to be a water save, but I dont think it uses enough. I use minimal he detergent, yet you can see detergent residue on the clothes after they are washed, I think because there is not enough water running through to rinse clothes very well.

A Whirlpool hot water heater in an apartment I own would not stay lit. A plumber came to service and told me I needed a part from Whirlpool and that no one in town carried them. I called Whirlpool and after providing all information about the unit, she informed me that she would not send me the part because the serial number was not registered in my name. I explained to her that I purchased the building and did not install the water heater that a prior owner had installed it. All I wanted was a repair part. The Whirlpool rep refused to sell me a part unless I could provide a bill of sale where I purchased the tank. The part cost $41 which I was more than happy to pay for regardless of any warranty coverage. I have an obligation to provide services to my tenants. Being unable to repair the tank for a problem which appears to be commonplace for this brand, I had to replace with a new tank at a cost of $1380.00.

This machine is 18 months old. First it failed to drain (LD code). Ran diagnostics and found the drain pump ($60) failed. The Mexican part was replaced with an Italian part. Two weeks later, the infamous F1 code flashed - control board. I sourced a new one. I ran one load and another F1 code is flashing. These are $150 electronic parts. Fuhgetaboutit. Im sending this ** to the dump and going back to electromechanical controls. I had a Maytag that lasted 15 years.

We bought the Cabrio less than 5 years ago. First of all, a high-efficiency washer should not require an extra rinse after each wash, but this one does. I cant see how thats being efficient. The washer, even for a small load, can take up to 54 minutes, and then when you tack on an extra rinse, its well over an hour, so what you may be saving in water, youre spending in electric and wait time. And then, there is still a soap/water scum left on the clothes, which is only evident on the darker clothing. Now, just recently, the washer is stopping, and NOT unlocking after about a minute into the start cycle. I will have to cancel the wash, turn it off and unplug it before I can get it opened. Im sure its something to do with the electric panel, which after reading the reviews, we are not going to fix, and we are headed out to buy the traditional top loader, NOT high efficiency, which I suspect will still be more efficient than the Cabrio.

We bought a Whirlpool Cabrio washing machine a year and a half ago. It started making loud noises over time and finally stopped. Whirlpool did advise us that it was out of warranty but suggested they send a factory repairperson out. They told us depending on the problem they might pay the bill. It turned out that a nut holding the pulley had not been tightened up properly at the factory and had no restraining device, so it simply rattled off over time. Since we dont use the machine that much, the problem went past the 1-year warranty. It cost us two hundred and fourteen dollars for repairs. I could have put the nut back on myself for free. The service guy also said they had multiple similar problems and I should contact Whirlpool and they would probably work with me. No chance. They only kept repeating that it was out of warranty. I even talked with a supervisor who said the same thing. I asked to appeal further and she refused to give me anyone else I could contact. I asked for their legal department information, and she said she did not have that and I would have to get that through my attorney. What a joke. No more Whirlpool for me.

We purchased a Cabrio model WTW6600SB2 washer, it has lasted 4 years, then when the pump went out, we paid $200. To fix it then on the 2nd load, it went out, now the tech man says the motor is cracked and Im not sure if the motor is replaced, it will even work. I looked at the motor and it is made of plastic! Can you believe this? Plastic! I didnt believe it until I saw it with my own eyes. I will never purchase a Whirlpool appliance again nor will any of my relatives or friends if they ever ask my opinion.

Twelve years ago we bought an LPG Whirlpool range for our new home in Rio Rancho, NM. About 5 years ago, a tenant at our home reported a gas leak and the propane company determined that the Whirlpool range was at fault. The dealer in Albuquerque repaired the leak, by replacing all the valves at a cost of $470. A week ago, after a propane fill, once again, at least one valve was found to be leaking. Apparently, Whirlpool does not know how to make a valve that holds up over time. Over a 7 year period, I paid almost double the cost of the stove, only having to replace it at 12 years. These stoves are DANGEROUS! I will not purchase another Whirlpool product for the rest of my life.

Bought these Whirlpool Cabrio Platinum combo about three years ago, nothing but junk from the get go! Washer never gets clothes clean, towels always come out smelling mildew and sour no matter what liquid soap you use Tide, Gain, whatever same results. Plus always mold coming from inside tub and yes we use refresh weekly and wash it out on refresh setting. I’m so tired of our towels smelling sour but can’t afford to buy new washer and dryer living on fixed income. If I could these would be in the recycling yard now. From everything I’m reading all new H e machines are crap and energy efficient my foot. I wish for my old style washer and dryer. WHIRLPOOL YOU HAVE LOST A LONG TIME CUSTOMER!

We purchased 2 whirlpool commercial coin operated washer machines and both computer boards had to be replaced twice each - model CAE2743bqo and CAE27438qd.

Whirlpool built in Electric oven Self Cleaning Model # GBS307. Dont Clean your oven! Everytime you clean the oven, the thermal fuse switch will burn up on you and will cost approximately $150.00 to fix. Dont use the self cleaning on this oven!

Bought this washer in May of 2019: Whirlpool - Whirlpool - 4.5 Cu. Ft. 37-Cycle High-Efficiency Front-Loading Washer with Steam and Load & Go™ XL Dispenser - Chrome Shadow. Model: WFW6620HC. SKU: 6313774. Paid over $1,000.00 for it. FIRST TIME washing our sheets, we had snags & rips. I immediately called and was referred to Whirlpool and then referred to an outside repair company. They sent a technician out who said everything was functioning properly despite having ruined 3 sets of sheets (these were not all washed at the same time & I didn’t realize they were being snagged until making the beds).I continued to use the washer - clothes were fine, but yet again, MORE sheets and now comforters RUINED!!!! I called YET AGAIN after troubleshooting the problem myself and finding that the drain holes in the drum had metal pieces sticking up causing the items to snag & rip. Another day taken off work to stay home for the repair. The repair guy comes out, the part was broken. So now I’m left once again with a faulty washing machine AND no ETA on when the new part will arrive and be installed AND having to take yet another day off work.7 sheet sets, 3 comforters, multiple shirts, & multiple bathing suits RUINED & was told there was ‘nothing they could do!’ I will NEVER EVER AGAIN purchase anything with the Whirlpool logo. It’s JUNK! Just an FYI, this was initiated in May of 2019 and it is now the middle of September 2019 with no fix updates. Who can go months without doing laundry???? Once again, poor customer service and JUNK of a product!

I had a Whirlpool GI7FVCXWY01. Purchase 3/13/2010. I had repairman after repairman come to fix it. The last one probably saved my family and my house. The light in the back corner was not only blinking, but flashing rapidly, much like some wild party light. It eventually stopped. The freezer works perfectly fine, the fridge works when it wants to. The ice maker makes ice some days but not others. The motor on the ice dispenser is completely frozen up. Does that all sound about right? If it does, clean it out and cut the power to it before someone gets electrocuted or your house catches fire.If you cant find the electrical diagram, or the company wants $455 to answer your questions, look under the right side of the freezer draw, but not on the draw. Remove the guard on the very bottom of the unit, near the wheels on the right side. You will feel a plastic bag attached to the underside. Inside that bag is the complete diagram of all the wiring harnesses along with the schematic for the amps and voltages for each wire. Are they telling your circuit board is bad and you will need a new one? Before you do that, inside the fridge compartment, in between the water filter and the ice maker, remove the light cover. Notice that inside that space is the access to another panel. Remove that panel. BE SURE THERE IS NO POWER RUNNING TO THE UNIT FIRST. Here you will find a connection plug with more or less 15 wires that are connected to the main wiring harness. Above that plug you will find a holding chamber. This holding chamber contains water from the filter that is waiting to go to the ice maker. It has dripped condensation on the plug since the day you first turned on your fridge. Your wires are most likely broken and corroded. You will need to have your unit completely rewired, but because of the design flaw that fix will only buy you another 4-5 years. My Whirlpool GI7FVCXWY01 left yesterday 5/15/2014 and none too soon.

I bought a pair of Whirlpool front loading washing machine and dryer on May 23, 2011. The Duet Steam washer model is WFW9640XW, dryer is WED9470WW. Their high retail price was $1125 each. I did not pay this for them. I thought I got a great buy at Lowes for the price I paid, plus their 4-year extended warranty. Whirlpool used to be a very high-end appliance manufacturing company. Now, all they put out the back door is junk. I would advise not to buy Whirlpool front end anything. My washing machine started making noise about 2 weeks before I reported it to both Lowes and Whirlpool. The noise sounded like bearing not being lubricated, which that is what it ended up being.The noise got so loud that even with all my very expensive electronics (my home entertainment ctr equipment) I could not hear the TV which goes through an expensive Yamaha AV Receiver and those expensive Infinity speakers 7 channel system. The main bearing for the wash drum assembly was bad. After two emails and several phone calls to both Lowes and Whirlpool, Whirlpool was going to send the so-called re-engineered drum assembly. The style I have is 3 parts; the new one according to Whirlpool is one part, but if they put the same bearing in, youre going to end up with the same problem in another year. I live in a condo of just over 920 sq. ft. so really there is no room to repair them in my home, but that is what they are going to do. I will be getting the new drum assembly delivered to my condo and have the repair company doing this dirty job in the middle of my living room.Living in a condo, I have a small utility closet next to the kitchen where the furnace, hot water tank, and washer and dryer are. The closet needs to have some areas cut out with and installed two small hinged doors on each side, so if anything ever needs to be repaired or replaced, there would be a little bit more room to move items in or out. The problem getting the washer out is getting the dryer moved so you can disconnect the electrical plug, cold water hose for the steam, plus the vent hose. First, you have to get to the water valves which are very hard to reach. Because of the way cluster housing is made, they squeeze things into very small holes like the faucets and drain hose are located. I was asked by the repair person if I could help him lift these items out of the closet. I have had 7 fusion back operations and #7 left me in constant pain that I take a narcotic drug for pain daily. So, I called Whirlpool back and said the repair people were only going to send a tech. I was told that it is a two-man job: one tech and one helper. So Lowes needs to authorize two people since Whirlpool is sending the new drum assembly for free. I wish I could have gotten a new washing machine with the so-called re-engineered drum assembly. I am still probably going to have to squeeze between the bulkhead (wall) and the washer and dryer to disconnect everything since I am a small person. If I wasnt retired, I would have bought a different brand front loading washer and dryer, probably Bosch and took the loss on these piles of Junk. I love my country and do my very best even as hard as it is in this day and age to buy US. I served my country in the US Navy during the Vietnam War, just to see the civilians willfully buy Asian everything. So now, we have 4 Asian nations that own this country. I dont know why Whirlpool changed from a company that you could trust their products to a company that doesnt give a damn what they put out the back door. These companies still havent gotten the clue why folks buy goods from other countries. I think they need to open their eyes, but I guess with Whirlpool still being a company that is selling a very large number of appliances and making money off of us, suckers, they dont need to change. The only way they are going to change is if folks stop buying their junk.

I purchased a front load washer and dryer brand new. The washer is under a 2-year warranty on all parts and labor. Since I have purchased them, the washer has had to be fixed on several occasions. I have had 10 parts replaced and had to be out a washer for a month at one given time. I have had the repair company email me all the parts and services that they have done. All I want is a new washer! I have argued with Georges Appliances on several occasions because I believe they sold me the obviously faulty washer and I dont believe that I should be responsible to have to figure it out for myself. They should be responsible to provide me a new one. They told me that I had to contact Whirlpool in order to receive a new washer. Please contact me asap.

I bought a Whirlpool microwave oven last year.The last one year, it has worked fine. The day after the warranty period was over, the microwave oven is not working .The rotating part is not rotating, so I called your customer care center. They sent one guy to trouble hoot, he said that the rotating part is faulty and I need to spend around Rs. 3,500.00 to rectify the problem .The cost of the microwave oven is Rs. 6,500.00.How can I spend Rs. 3,500.00 to rectify the problem? That too, how it happened the day next to the warranty period. Now, I have a doubt that as I purchased the article in Saravana Store T Nagar/Jayachandran stores in T Nagar, whether I am getting such kind of problem. Because when I purchased, they gave me a lot of gifts. That time itself I suspected.I trusted Whirlpool Company. I heard that Whirlpool Company is good so I purchased a double door fridge 5 years ago. The same problem I had when I purchased the fridge, the day next to my fridge’s warranty period, it happened to me. That time, I did not think like that. But now, the same problem happened to my microwave oven. So, I am suspecting about the genuinity of the Whirlpool Company. I am totally dissatisfied about the product of the Whirlpool. I will give you my microwave oven. You take it freely. You can use my microwave oven for your demo purpose. So that in the future no customers will have problem which I had. Do reply to this mail and let me know when you are going to come and collect the article.

2 years of use the wash plate went. $150 later, one year later wash plate went again (the wash plate is all plastic, the motor spline in metal total stripes the plastic teeth in the wash plate) I replace myself. 3 weeks later the shift actuator failed which cost another $60 which I replaced. Now the bearing is going. There are only 3 people living in the house. I would stay away from the top loader washers from Whirlpool h2 low series. Huge disappointment.

Whirlpool WRF993FIFMOO: Refrigerator Problems: the doors do not close, both ice makers went out, The computer on the filtration will go off. Refrigerator had problems maintaining temperature since 8.12.17. The refrigerator no longer works. This is my second unit since 11.09.16. It came from nfm.com.

I had the bearing go bad in the tub after a few years of service. It cost hundreds of dollars. As an engineer, I look at this and it is a design made to fail. The seal design is inferior compared to old washers that had a shaft seal made to be on a spinning shaft. This is a rubber lip seal that is going to wear because it is using washer as a very bad lubricant! When the seal goes bad, and it will, the water runs down to the bearings and destroys them, and you have the replace the whole tub as a $300 part!

The first day I set foot in IKEA changed my life, innovative and sensible and affordable. Some years later I had the opportunity to remodel a kitchen and I immediately thought of IKEA. I used their online planner, researched the appliances and knew that they were made by Whirlpool and that they offered a kitchen package discount if I bought 3 or more appliances with all the cabinetry. So I hurriedly designed the entire kitchen from top to bottom with IKEA.Included in the design was my center piece, my 5 burner Praktfull Pro Gas/Convection oven range with stainless steel backsplash and top of the line hood fan, basically a thing of beauty! I loved it and I visited the store several times to look at it. I finally bought everything, and installed it. Absolutely the most beautiful kitchen in the world.We have a historic building and were on several historic tours, interviewed for the newspaper, our kitchen was the highlight of the tour. My gas range drew oooos and awwws. The range is an exceptional appliance, beautiful and amazingly efficient, easy to clean…I was in love. Then one day it happened, the love affair was quickly over, devastatingly over. The door fell off the oven and the hinge broke! Yes you heard me right, it fell off, but that is not the worst part. It appears that not only are there no parts to fix it… there IS no fix for it, period. The door fell off because it had been glued on!!! Yes glued on. Whirlpool and IKEA had actually manufactured an appliance that failed in less than 4 years of use and no apparent intention to ever provide service or parts for it. This is criminal and they should be fined for their neglect of the customer, their calculated malfeasance and fraud to the customer.So my beautiful kitchen has a big black angry cavity in it and now I must try to find a new range that will fit in the opening left by this piece of junk and also pay probably over $2,000 to $4,000 for it. Most of all I am heart broken, mad and distrustful of anything IKEA in the future. Oh and by the way, my entire house is IKEA, my living room, my patio, my bedroom (s), my library, my office! Ive spent thousands and thousands of dollars at IKEA. No more! THE FINAL INSULT: Ironically…. my kitchen was featured on the IKEA website!!!

3 months after I got the fridge, the ice maker went out. 3 months later it started to work again. Replace the water filters 2 times per yr. It is noisy when it makes ice.

I bought my Whirlpool washer/gas dryer 13 years ago and up till now I havent had one service call or repair done on either one of them. I have owned a Whirlpool washer/dryer before and I didnt have any problems with them either. When the time comes and I have to buy another set, there is no doubt in my mind that I purchase Whirlpool products again!

Purchased a Whirlpool Cabrio 4 years ago. It worked fine until last October when I had to call a Repair Service as all the Digital Controls would not work. It was the Digital Board had to be replaced at a cost of $ 315.00. That was October 2016 and in October of this year 2017 it started doing the same thing again. I call the Repair Service and they told me not to waste any more money on this machine as it is a piece of junk. I guess he was right as when I read all the bad reviews it got today, I realize I will be better off to buy another machine. It will not be a Whirlpool product. I purchased a Sears Kenmore Washer & Dryer back in 1995 and the washer lasted 20 years and I still have the dryer. This is what you refer to as a good product.

Whirlpool Cabrio Model WTW6500WW1 - Have had good luck with previous Whirlpool Washers so thought I would purchase this one 2 years ago from Menards. Paid more than I normally would and thought it would be worth the extra money. Not so.......As many others, it has a foul odor that will not go away and now sounds like a freight train in the house. Called Whirlpool about this issue and parts are not covered. Total cost of parts including the tool that is needed for this repair is $187.00 not including shipping. Whirlpool has lost my business moving forward as like many others, Im sure. Very disappointed!

I purchased the Cabrio washer during the black Friday sale. The washer was a pretty slate gray. I loved the color and the fact it was a Whirlpool, which I thought meant quality. It was expensive but we were updating our appliances as our 10 year plus washer needed replacing. Big mistake. This washer is terrible. It keeps me stressed. There is not enough water to clean the clothes, my husbands white underwear is always dingy and dirty looking. The sheets are dirty and smells. I try putting bleach on whites before washing and the whites still come out with underarm stains. I tried all the recommendations to no avail. This machine is awful. This was a big financial mistake. As soon as I am able this machine is gone. Will go back to the agitator in the middle, and NOT a Whirlpool. I DO NOT recommend this machine unless you want something pretty because this is NOT a washing machine.

In 2005, I purchased a Whirlpool front-loading automatic washer for $700 plus. The machine had to have repairs on it several times at my expense. Then in 2010, I had to replace it and spent another $700 plus on the same type of washing machine. Whirlpool would only discount $100 of the cost. The second machine three years later is now also needing repairs. I spent a total of over $1,400 in 7 years on two washing machines not including repairs and parts. It also took forever to find the parts, so I went without use of a washer for one month. I called customer service and said they couldnt do anything for me the second time around with them. I will never buy another Whirlpool ever! You would think a company would care about their customers but they dont. They make their stuff cheap and charge an outrageous price.

DOES NOT MEET CONSUMER NEEDS AS PROMISED. I wish I read the reviews. Very expensive machine I purchased specifically for the large drum for large loads. The machine cannot handle large loads (if you consider one blanket large load). I have to unplug the machine mid wash, as the load gets stuck on one side and moves my machine across the floor. The noise in the spin cycle with even small amount of laundry sounds like a helicopter is about to land. Then last night I noticed black oil splattered all over my floor. This is a $800.00 machine. Never ever met my exceptions as the machine promised to deliver. Theres very little water that enters the drum... Not even my towels come out clean. DO NOT BUY WHIRLPOOL... EVER EVER EVER.

I just wanted to post a quick response to a problem that so many people are having with their Whirlpool FG1H5040T3NOV Hot Water Heater. The biggest problem is the Pilot Light Wont Stay Lit. Ive had this water heater for many years now (since 2005) and two days ago we didnt have any hot water. I checked the heater and found that the pilot light was out and that when I lit the pilot light with the igniter, it wouldnt stay light. This could have been a number of problems causing this issue but heres what I did to get it fixed. I looked around on the internet and saw that many people had this same problem and several years ago Whirlpool gave out warranty replacement upgrade kits to fix it. I called Whirlpool support, gave them my serial number and mentioned the upgraded kit. Unfortunately, my 9-year warranty expired a few months ago and I am no longer able to get the upgrade kit for free. Apparently this upgrade kit was part of a settlement for this water heater that was sold through Lowes. The upgrade kit has a few enhancements including an adapter to allow the use of a standard right hand threaded thermocouple as well as a larger pilot light window and added safety thermal switch. This is definitely an improvement over the old.Anyway, I looked at Lowes website for this upgrade kit and their description and internal part number is slightly different but it is the same thing as confirmed by Whirlpool. Whirlpools part number is 6910813 for the conversion kit. Lowes calls this part American Water Heater Company Gas Enhancement Kit 5040T NG. This kit is only $35 which isnt bad. So, I went to Lowes, purchased the kit. The instructions are included and are even good for a novice. It took me about an hour to complete the changeover. Youll need to remove the old burner and orifice to use them on the new kit. I then checked for gas leaks. I lit the pilot and when I turned on the heater, the burner lit right up. All is good now!

We bought a new Whirlpool Dishwasher. Installed it, wife used it for two loads. The third time she tried using it the door sprung and it no longer latches. After two weeks of calling Whirlpool, we finally had someone come out to fix it. After the repairman took a hammer to the frame he stated that it had been dropped. He wobbled the dishwasher back and forth with his hand. He said the frame will never be correctable and we will always have problems. After another week we got a hold of Whirlpool and were told the repairman has ordered parts to repair the dishwasher. Whirlpool is hoping it will hang together until the warranty expires. If the dishwasher were fixable that would be fine. However, when the repairman who has years of experience in his job tells me it will never be right and will always be a problem, I believe him.

I really enjoy the self cleaning option on this unit. It really cleans everything without chemicals and then you just vacuum up the dust. My dislike is the ceramic top though. The top scratches really easily and hard to clean up spills during cooking. Overall I would give this stove a b rating.

I bought a 3 burner glass hob under your built-in cooktop category (model no. AKCG 930-90 cm) in Nov. 2015 from Coimbatore, Tamil Nadu. In the month of April 2015 I started having problems with the medium burner. The problems was rectified on 29-4-2017 after some replacements that cost me Rs. 5000. After two months again the same problem occurred, the medium burner was not igniting again, I registered a complaint on 5-7-2017, the representative came and did some maintenance and left but the same problem resurfaced after a few days.I was fed up of complaining and started using the burner during necessity by placing a weight on top of the knob. Finally on 15th Feb 2018 while I was using the stove the glass top cracked into pieces. My experience of the companys built-in cooktop is horrible and bitter. Every time I registered a complaint the representatives used to attend the complaint after 2 weeks and that too after so many phone calls. I am really dissatisfied with the service and quality of the product. I therefore strongly recommend customers not to buy this product.

Please DO NOT purchase an appliance with Whirlpool. I have had my double oven WiFi for 7 months. It has worked great. They did a update on it and I have had an hour glass for 2 1/2 weeks but the crazy part was they sent me a part, had it expedited 2 day shipping on a Friday and I didn’t get till Thursday of the next week. Go figure. So they send a new part and guess what? It’s broken and my oven doesn’t work once again. The other part is they have to wait for the code on the error 3-5 days. One we are going on week 3 with no oven and at this point I call and tell them my husband can run to Lowe’s and take a control panel off a new stove and put it on or better yet something is wrong with this oven. I need another oven because at this point I’m extremely pissed. Please DO NOT buy any products with this company. They SUCK!!!! They should replace it and pay me for all the meals I have had to buy.

Whirlpool Cabrio Washer and Dryer - I have had all of the problems that all of the other 900 people have complained about! The washer does not wash anything properly. I have even experienced having something such as a bit of cereal stuck to a dishcloth and it was still on there after a full wash cycle. All of my whites are now grey and stained. All of the sheets end up with a huge dirty ring the size of the tub in the middle of them. Everything comes out in a tangled mess of knots! Very frustrating! Everything comes out smelly as if its been sitting in the washer for days. Nothing smells fresh and clean like it should. Energy wise, we are using two and three times the amount of energy as I am washing and drying things for two or three times over, which brings me to the dryer. I put one single load in and it takes two or three cycles to dry it properly. This is unacceptable and I cannot believe that we cannot get some satisfaction from someone in this regard! We bought our set from Sears and I feel that they obviously know of this problem and still continue to sell Whirlpool products! Weve all been taken for a ride and Whirlpool should be held accountable for ripping people off this way. Someone please help!

Our machine was bought via the employee purchase program. Its just under 2 years old and the bearing has been out for nearly 6 months. I called Whirlpool and our local Whirlpool repairman. They both want hundreds of dollars to repair it. Being pretty handy, my husband and I decided to fix it ourselves. Trying to find compatible parts for this model is a NIGHTMARE. Everything in my house is Whirlpool...range, dishwasher (also junk), microwave, fridge, washer, dryer...and it will all be systematically replaced with ANYTHING BUT WHIRLPOOL OR ITS COUNTERPARTS.

Absolutely love the oven/range electric smooth top! Cleans up well. Works well. We bought new along with refrigerator and microwave as a set. We had problem with icemaker, told us we needed new door (well within warranty coverage) then wrong door was sent and company told us that they could only send one door and that was it. Incorrect door sent back. Repairman attempted to fix several more times. We finally quit trying. Husband says we can never buy Whirlpool again.

We use a Whirlpool Washing Machine and it is one that came with this apartment provided to us by our employers. My parents had a Whirlpool Washing Machine too and they have had no problems since I have known them to use a Whirlpool. The Whirlpool that we are using has been very reliable in the past 3 years we have been using it. No issues whatsoever! The clothes do come out clean, so it does it's job! It is a top loading washing machine as opposed to the newer front loading ones. I have not used a front loading washing machine, so I do not know how it compares to them. The settings on our Whirlpool are basic and very easy to use. (If you know what you are doing, of course). LOL! Reliable is the word for Whirlpool!!

I came back from vacation and found a sheet of ice at the bottom of my freezer, just like that lady from SC and some vegetables frozen in the vegetable bin; not very happy. Have not contacted anyone yet, but I’m very unhappy about this situation. This refrigerator is less than 2 years old; I’m afraid of putting anything in this unit as it is very undependable.

Most of my appliances are Whirlpool - dishwasher, refrigerator, clothed dryer and the Cabrio washer. The washer before this one, I had it for over 10 years and replaced it because of rust (thats another problem with Whirlpool - rust). Now the Cabrio hasnt got all kinds of problems - UL, F1 and jumping. The serviceman asked me for $450 for repair; it included a set of springs for the drum, a new electronic board and a 30-day warranty on parts and labor. Im better off buying a new one (I cant afford at this moment). My wife is scared of the darn thing and refuse to use it so now I have the job of washing and standing guard to make sure the washer doesnt leave the garage. Thank you, Whirlpool - and my refrigerator works fine all rusted.

Dont know the model but it is a basic smooth top range without self-clean option. Its easy to use. I like that it has a smooth top which is easy to clean. I didnt need to pay for the self-cleaning feature as I use an oven liner and clean it right away if I need to. When we went appliance shopping, we needed to replace all major appliances. We chose Whirlpool as we have had them before and they performed well. Also bundling a group of them allowed us to get a great deal.

In less than 4 years my dryer had to be fixed twice as well as my washer. The dryer does its job. The washer is one of those HE washers that does not use much water. Clothes do not get clean without much water so I always need to set the washer on bulky to have water to cover the clothes. I wished I had kept my old washer. It worked a lot better.

I bought a 40 gal. Whirlpool water heater from Lowes. It was just outside the 6-year warranty when the pilot light went out and wont relight. I called Whirlpool. They are about as worthless as box of rocks. They refuse to replace the thermocoupling free of charge or at least no shipping charge, when they know in fact there is a problem. It was because no class action lawsuit was filed. Its too bad for the customers. I wished they would have just said: “lady, please take your business somewhere else.” It would have made things easier. Or, better yet, they should just put a sign on their water heaters in the store stating: “If you have problems with our product, sorry about your luck. ** you and have a nice day.”

Hot water heater goes out. Try to relight it as instructed. Pilot light goes out as soon as I release pressure. Call tech support. After a 10min hold time, I was instructed to rest unit, wait 10 to 15 min and try again. Did not work. Called back and was told it was the thermopile. Had it shipped and replaced at $45.00. Still did not work. Was instructed to go thru the same process of lighting it, still did not work. Then I was given a ref# and was told that my PARTS was warranty and not labor. Okay now one time I was told I WILL BE CHARGED WITH A DIAGNOSTIC FEE OF $99.00 and still no hot water. Next step LAWYER.

This washer was purchased on 12/21/2007. It was in a vacation home that was rarely occupied, therefore washer not used much. On 7/23/2008 the cycle switch was replaced. On 7/20/09 the same problem occurred. The washer may have been used 5 times during the year. The handle and rim also needed to be replaced. On 8/31/09 the switch and handle were replaced again. On 2/5/13 the door latch was BROKEN AGAIN. Now on 7/10/15 the door latch, start switch and cycle switch are broken again... DO not buy WHIRLPOOL products.

My Cabrio washer is 6 years old & has performed poorly from day 1. It does not clean properly so I have to rewash or wash clothes on a longer cycle (so much for energy efficient), it sounds like a plane taking off and has actually startled visitors, and it mysteriously forms sheets, towels & blankets in the shape of spare tire. This is the worst washer Ive ever bought.

Just like hundreds (maybe thousands?) of others who have had the same part failure causing the refrigerator to leak, I had it and was told by my very honest, highly reputable repairman (not the one KA recommended!) that it was a DEFECT. I bought a French Door style #4609730. First, I complained on Twitter and the Social Media folks gave me the runaround. I kept it up and then, filed a complain with the Better Biz Bureau. They sent the complaint to Whirlpool, who owns KA. They gave me the runaround too - UNTIL I TOLD THEM HOW MY LOCAL TV NEWS station was interested in my story (true, I went to them too). CORPORATIONS SHOULD NOT GET AWAY WITH DIRTY BIZ TACTICS!

I have had no issues with this brand of microwave. I have had built in microwaves before with this same brand and they have performed well. We use the microwave every day for some reason to heat up food or make hot drinks. I feel Whirlpool is a good product and value.

We bought model # WTW5000DW2 Whirlpool top loader. The sensor for water level continually bangs until the water reaches its required level!! Very annoying! I like that it doesn’t have an agitator but that’s it. I’d rather be able to pick my own water level. It also is a very slow process!! I would not recommend this machine unless it is going into a sound proof room.

Surprised my daughter with a Whirlpool washer and dryer computerized, never again you have to stand at the washer half the time resetting it over and over. It takes all day to wash. Went to Lowes. They said yes you have to start it three times. What a pain. Never will buy one again.

Our dishwasher stopped working after 13 months. We are a family of 2 and use it once a week. We called Whirlpool and were told since it is past 12 months, they would do nothing but give us the name of a repairman in the area. We called our own repairman and $120 later, the sensor that had malfunctioned was replaced. Quite costly on a $450 dishwasher. Now, after 15 months, the handle on the lower broiler portion of my Range has come off and the screws will not hold because the plastic around them deteriorated. I just called customer service once again, knowing what I would be told and YES was told So sorry, nothing we can do. A new handle will be $45 plus shipping. We bought the refrigerator at that same time and every day, I wait for this appliance to have issues. In summary, Whirlpool/Maytag appliances are obviously made to be disposable after 12 months. They do not stand behind their products and I would not recommend them to anyone.

I Purchased a Whirlpool ceramic top self-cleaning oven & side-by-side refrigerator from Sears. I just want to share my experience. I do not have the exact year I purchased them. Too bad I was not aware of this site but after a year with the refrigerator I knew I would not buy another side-by-side and not a Whirlpool. The refrigerator motor runs too loud, the ice maker was forever stopping even during the summer. If you cleared the ice jams it would not reset for hours. The ice maker was replaced under warranty but it still jams; however now when you clear the ice from the trays it produces ice quickly.The temperature in the oven seems to be off now. I purchased a oven thermometer and to verify the temp and they are never the same. But my major concern now is the self cleaning feature. The front door is Yellow and unsightly from the self cleaning cycle. As I sit here typing, I hope the oven does not start a fire it is very hot. This is the last time I intend to use the self cleaning cycle again because I feel it should not be this hot. The ceramic top is hot enough to burn if you touch it. Strangely I checked the oven storage drawer and metal pans in them were okay. Cabinets beside the oven were just a little warm. But This customer will not purchase Whirlpool again.

I purchased a Whirlpool washer, dryer and dishwasher in 2004. The dryer and washer paint is peeling off the appliance and is rusting underneath. The dishwasher has never dried the dishes appropriately, it takes a few days to completely dry the dishes. I have lodged this complaint with customer service, also. I have always purchased Whirlpool, but I will never again nor will anyone in my family. I feel that Whirlpool should at least look into the problems and not just verbally apologize. Janice **

Bought side by side in 2010 and after the first 3 mth the ice maker jammed up. Found out the dispenser door was not working right so it was change. But lo and behold the dame thing jammed up again within 3 weeks and the door is working. I will never buy WHIRLPOOL AGAIN. I hope they go out of Business. They are selling junk and they do not care. Made in American. Pack your bags Whirlpool. You are no longer needed.

This is a Whirlpool dishwasher that has been functioning for 25 years! Much better than any of my 4 newer appliances. It has never had a problem. It is easy to load and unload. The dishes are always clean. Dread getting a new one.

We were looking for stainless steel and this model was that. This model has lots of presets which we like. We lucked out and got it on sale and were able to get features of a more expensive model for a lesser price. The only downside is getting the turntable back in when you clean it. One of the things I wish it had was a way use the timer for foods cooking in the microwave plus use the timer separately for timing food you arent cooking in the microwave, but will be part of the meal. Also, the defrost options could be clearer!

I bought 40 gallon gas water heater in June 2004 and had to have it worked on twice, costing more than I paid for it. I am replacing it now because pilot light will not stay on, and it is currently out of warranty, and I have no faith that simple repair will hold more than 1 year stint. Customer service was attentive but product itself failed to meet expectations.

Whirlpool is a very good company and their products work very efficiently! If I had a choice to choose in a different type of washing machine I don’t think I could choose. Whirlpool is very reliable. Their older machines as well as their newer machines! They last pretty long. The dryer is dry very well as well as the washing machines agitate your clothes to get them clean.

I purchased my Whirlpool washer on June 28, 2011. Within 4 months, I had to call for a repair. It is now going to be a year and I am on my seventh repair call. The repairs have been everything from loose pulleys, new belts, and new valves. When I called to complain, they said there is nothing they could do and I should take out the extended warranty. I have had washing machines last up to 15 years. Needless to say, they werent Whirlpools. I really would like to have it replaced. I dont think its fair to me that I should have to wait for a repairman to come out and tell me he doesnt have the part and has to come back. I did take out the extended warranty, which cost approximately $150.00 and that should not have to be.

I bought this appliance 9 months ago and it has broke 4 times now for the exact same reason. I have set aside 6 separate 4 hour windows for Diamond Factory service to come repair it. All four times, it has been repaired improperly or diagnosed as “nothing wrong with it”. My refrigerator constantly runs, eventually forms an ice wall of back of freezer, and then eventually ice gets so thick to where it stops regulating temperature. All four times, I have had to throw away all my food, defrost the fridge on my brand new hardword floors, and take off work so I can be home for these 4 hour window “service repairs”. They refuse to replace the appliance. UNBELIEVABLE. Never purchasing from Whirlpool or Home Depot in Sunset Hills again.

Whirlpool 500galaxy gas water heater - First week ran great. Now Im lighting every day. Called Whirlpool and just getting run around. Had it a month today, still lighting every day. Cant afford to buy another.

I purchased Whirlpool french door refrigerator wrf535smbm00 at the beginning of this year and it has really made my house an unpleasant place to be. My main complaint is that it is very, very loud, and seems to vibrate through the whole house. It runs most of the time at a level of 60 dB, which might be considered a low noise level for a mechanical appliance that runs occasionally like a dishwasher, but is quite loud for an appliance that, according to their own specs, runs at least 40% of the time. Nobody wants to notice their refrigerator. They just want it to work.Which brings me to my second complaint, the temperature control is all over the place, generally ranging from 25-50 F. I find it difficult to believe that the government, which always seems overly concerned about the temperature of restaurant food, or the pasteurization of cheeses doesnt care that an appliance nearly every American household has doesnt necessarily do its job, and isnt required to display internal temperature. The old-fashioned set this dial to an arbitrary number and hope its cool enough is not charming.Finally, though the finish is listed as stainless steel, mine started sporting tiny rust spots after only three months. Whirlpool states that Cosmetic issues are covered by the manufacturers warranty for the first 30 days of ownership only. After the first 30 days any repairs for cosmetic issues are the consumers responsibility. It seems as though they know theyve used a low grade of stainless steel.

Our 3 1/2 year old dishwasher is falling apart. First the left slider broke on the top rack. We ordered a replacement part ($74) and when ready to install, discovered the right rack was also falling apart. At that same moment, the rollers fell off the bottom rack! It seems the plastic parts cannot tolerate the heat in this dishwasher (just a guess). We’ve returned the new replacement part and are shopping for a new dishwasher. It will not be anything from the Whirlpool line!

I bought this Whirlpool Cabrio Washer 3 years ago. Yesterday will be my last repair. I installed a new tub (bearing failed have to buy a full tub to replace), new suspension rods and a new stator and rotor (cracked). Last year I replaced a drain pump twice, and a computer board. All of these repairs since I purchased this washer have cost me well over $900 for a $1400 machine. I dont mind replacing a pump every few years but these larger failures are unacceptable. We have moved back to Kenmore on some new appliances we purchased this year as result of trouble with Whirlpool. Whirlpool should send out a recall on the suspension rods; the existing ones seize at the top and stop functioning causing the tub to shake excessively. This led to the cracked motor (rotor cracked).

Model WTW7600XOW, installed 12/9/2010. For about 4 months this washer has sounded like a jet plane when spinning. I called Whirlpool to see if it was recalled or what they recommended. They provided 2 repair places near me. The repair shops recommended buying a new washer since the repair is so costly. A 4 year old washer used by 2 people should have bearings that last more than 4 years.

My refrigerator is about 7 years old. Has performed great. Good use of room inside. Easy to clean. Bought only Whirlpool products for years however since the last purchase of a range a couple years ago the quality was greatly diminished. May be changing brands now.

I have purchased in the past all Whirlpool appliances all at the same time. Washer, dryer, dishwasher, refrigerator, stove, microwave and I have had issues with every product after the first year, from plastic parts failing. That should have been made out of metal, to motherboard replacement. I work Hard for my Money, and when I need to buy a new appliance, I want truth in advertisement of what I am spending MY MONEY on. I would like a product that is built to last!!! If whirlpool cannot offer this we need to COMPLAIN all over the Internet until whirlpool changes their design and uses better parts for their products. I as a consumer deserve this.

If there had been a choice for no stars I would have given it none. I bought the Cabrio washer and dryer 2 years ago and been dissatisfied from the beginning. It was recommended to me by the repairman who gave me the bad news that my old Whirlpool was not repairable. I suspect that his recommendation came from the fact that it has a good record with regard to repairs and not that it did a good job cleaning clothes.I thought that perhaps there was a learning curve and I would figure it out. Not so. This washer leaves stains, sometimes even not getting something thoroughly wet. The washer does not get clothes clean, especially whites. I have replaced two sets of white towels because they were never entirely clean and eventually became so dingy that I donated them to the Humane Society. I tried using Oxy Clean and even bleach, but nothing works in this washer. Any workout or sports clothes I soak first in the sink because not doing so results in smelly cleaned laundry that has to be repeatedly washed to remove any sweat odors. The final straw came when I washed a small fleece dog pad and it came out of the washer with one third of it not ever having touched water. I tried explaining these issues to Whirlpool customer service agents, who blithely informed me that Whirlpool can do nothing to help. So, I will donate this heap of metal to anyone who is willing to take it on and never purchase another Whirlpool product. Incidentally, I submitted this review to the whirlpool review site and they refused to publish it.

I purchased a Whirlpool cook ceramic cook top for our new kitchen. The very first time I made something (it was lentil soup) something stuck to the cook top. I have had a ceramic cook top before for 18 years - never had a problem until the whirlpool cook top. I cannot get it clean. I have tried everything! Such as stove top cleaner designed for whirlpool cook tops ($22), other cook top cleaners, the single edged razor, a scrubby sponge, steel wool, I even resorted to furniture stripper - NOTHING has removed this spot. I am ready to throw out this new stove top! What a huge disappointment this Whirlpool product is.

I have had too many problems with the thermocouple beginning about two years after I purchased the water heater in 2003. Whirlpool keeps replacing the thermocouple, but I have to pay for the plumber to come out and repair the unit. This runs me about $180 each time. The thermocouple has burned out three times since September of this year. The plumber didnt charge me anything the second time it went out. But it went out for the 3rd time today and he recommended that I replace the unit. Of course, it is out of warranty and Whirlpool was happy to tell me that I could purchase a new thermocouple at my own expense from them. I have paid for this water heater three times over with repairs. Whirlpool knows that there is a defect with the design of the water heater. There is no way that a regular consumer can get inside the water heater to clean it. I will never purchase any Whirlpool products ever! I advise anyone reading this to follow suit.

I bought a new Cabrio washer in August of 2011, and by December of 2011, it sounds like a jet engine when washing or spinning. It is still under warranty, but it is the same issue reported by countless others as I have discovered. Whirlpool should recall and find out what the problem is so that every consumer does not have to experience this issue.I will never buy Whirlpool again and I am going to make sure I spread the word about this machine to keep others from this experience.

On the 27th March 2012 I bought a new Whirlpool 6th Sense washing machine S/N 411048002028 AWOE 9210 - 30 9Kg for E499.00. I brought it home and plumbed it adding in a lime filter on the water line to protect it from limescale. On the 14th September 2016 a service technician replaced the entire drum as the old one made so much noise and the ball bearings are part of the drum. On the 7th June 2013 a technician replaced the drive belt claiming that it moved if a light load was put into the machine. On the same day I added an extension of 3 years Guarantee at Euro 89.00. On the 14th October 2013 a technician examined the machine for a water leak but found nothing and charged me for the call. Out E25.00. I lived with the noise of the spin cycle ever since. The noise got steadily worse until 27th September 2016 when the machine finally packed in. I stripped the machine down to find the ball bearings on the drum completely rusted over so the drum was rotating without the cushioning. On the same day I bought a Bosch machine and decided to forget about the extra guarantee as the offending parts had already been replaced once and did not even last 4 years. I will bring it to the recycling yard later today as that is all it is good for. It was bought in Media World, Orio Center, Bergamo. It was paid for by Gianni ** who is my father-in-law and had a loyalty card for the shop.

Two days after the one year warranty ran out on our front load washer it started making a terrible noise. Of course the Whirlpool warranty was no longer in effect. The good news I was sold an extended warranty from Nebraska Furniture Mart. Called the Service Provider and was told they will only service the washer if it is not working. After several more calls they scheduled a service call in 10 days. We are a family of four, yes no washer is a problem. Finally the technician showed up and said the main bolt holding the drum assembly in place had broken off. He would have to order the bolt. It is now on backorder for 3 weeks. No washing machine for 4 people and now nearly a month is a pain. Not only did my calls to Whirlpool do nothing but the calls to the third party Warranty Company have been very frustrating. My call to the salesperson at NFM was very helpful, but didn’t help get our washer fixed. This is our second and last set of Whirlpool laundry pairs in less than four years.

Whirlpool cabrio wtw7800xwo - During the 12th month of the use of this washer, the lid broke. I called Whirlpool to schedule a repair on it. I got someone here to repair it, and it was 7 days over the 1 year warranty. I don’t think this is fair when they sent the repair guy out too late when I scheduled this right before the 1 year was up. I came about looking this up online, and I find I’m not the only one with a 1 year lid. My next washer will be a 1980s built to last. This was the worst $1,100 I ever spent. I had to choose 1 star. Wish it had a choice of - ★★★★★.

I am a senior who has not used the Whirlpool Range installed by the builder in 2007 very much. First of all, I did not like the way the covered jets hid the lighted jets when they were turned on low. Then about 8 months ago, I smelled gas and no one had used the range. I checked the knobs and one was turned slightly without any gas lit. I know that for years the companies were required to have push-in knob before you could turn them for safety reasons (especially children). These knobs barely push in before turning so that they can easily be accidentally brushed against and leak gas, which is exactly what happened to me again today. My daughter was visiting. Neither of us had used the range and when she left, I sat in my living room and smelled gas. I immediately checked the range and the small front jet was turned slightly on. The odor was so strong that I know it had to have been on for some time. Its been an hour and Im still airing out the house. I have used gas ranges for over fifty years and never had a problem such as this. Im thankful that I do not have issues with my sense of smell. Otherwise, I would not be sitting here writing this.

Purchased in January of 2014: Brand new Whirlpool WOS51EC7AS01 model oven - interior bottom metal has buckled causing the enamel to crack and break off from oven bottom. I registered all my new appliances immediately for warranty. When this happened after the fourth or fifth time baking in the oven, I called Whirlpool to get a service person to look at it. First person Whirlpool scheduled to come out refused to even come out, without looking at my oven. He said he knew we did something wrong? They immediately set up a second service person, after two weeks waiting for an answer; I had to call him (twice). He said that his report and pictures sent into Whirlpool shows normal use and there is nothing wrong with our oven? So, Whirlpool will do nothing to repair the oven? We just spent almost $4,000.00 on all new Whirlpool appliances, and this is how we get treated? WOW! Never again will I ever purchase a Whirlpool product. The enamel is gone in spots from our oven floor. How long do they think that will last with no protective coating on the oven? Terrible customer service.

I bought a Whirlpool gas hot water heater in 2005. In the first 12 months I replaced either 4 or 5 thermocouples and a total of between 15 and 20 from the time I bought it in 2006 and 2012. Only 1 time did the company replace one of them. When I would call them the rep would say things like, There may not be enough ventilation or Was it installed by a licensed technician? The 1 time they did take care of a problem the technician they sent out said NOTHING was wrong with the ventilation or the way it was installed. Oh yea, Customer Service told me that they did me a FAVOR (exact word) when they did that.In 2012 the hot water heater went out for good. The company would NOT do anything about it. I took it back to Lowes where I got it and they replaced it for me since the manufacturer wouldnt. The new hot water heater went out after only 3 years. I turned the hot water on and it was not getting hot so I checked the hot water heater to see what was going in. I found the pilot was burning, but the burner was not burning. I turned the water heater off and and checked everything out. When I tried to relight the water heater, guess what? It will not light. I am now being told that this heater has NO warranty, this 3 year old heater. There is MORE but I wont go into that now. Just know this has been the WORST product and the WORST company I have ever had any dealings with, PERIOD!!!

I have a two year old Whirlpool dishwasher. The soap dispenser cover broke shortly after the warranty ran out. It cost 100.00 for repairs. A year later, it broke again. I sent a letter and the part to the CEO of Whirlpool. They sent a repairmen to fix it free of charge. When you have a problem with a Whirlpool product go to the head of the company. If they get enough calls they will make better parts. Call 1-269-759-6919. Write a letter, return request receipt. It takes a little effort, but it helps a lot of people.

I am very unhappy with this Whirlpool refrigerator model# GX5FHDXVQ 04. I bought this model in October 2011. You have to push the left door to close it and if you dont then the fridge will stay open. I had a Whirlpool tech come to fix this door problem so this is what he told me: 1) You have to push the door in order to close it properly; 2) Before closing the left door, I should first open the right door (losing energy); 3) The gasket will break very fast; 4) Buy a three-year protection plan because you will have to use it; 5) The freezer is very uncomfortable. In the bottom drawer, you have to fit your stuff. If you put your freezer stuff in a drop higher, then you cant close the drawer, so I am losing space; 6) Sometimes when I fill up the fridge, I move the temperature to #5. After a day, the top shelf back stuff will freeze and the front stuff will stay on fridge temperature. Yesterday, 4-18-2012, for the second time, the freezer gets a sheet of ice. Repairman will repair it but who knows. This fridge looks to me like a lemon. The height is 70 but listed as. I rate this fridge with a CCC.