I got the Cabrio Washer and Dryer set in December of 2015. By March of 2016, the heating element and dryer door latch had broken. Had to have those repaired. By June of 2016 and since, Ive had several repairman out to the house trying to figure out whats wrong with my washer. 9 times out of 10, it will not spin the excess water out and the clothes are soaked. Sometimes it takes me an hour to get the washer to go through a spin cycle. Sometimes the washer wont go into a cycle at all, it just makes a horrible noise (like its draining) and never does anything. It doesnt put out enough water in larger loads, so Ive had to cut my load size in half. It wont work on half the cycle options on the screen, only working on bulky or heavy. Wont wash on normal or quick wash or any of the others. It will make that same horrible sound and do nothing. Nobody can tell me whats wrong with the stupid washer and the repairman said he sees issues with Whirlpool all the time. He said save myself money and buy something else. But I remember a time when a washer and dryer would last for 20 years. What happened to quality products and craftsmanship. I am so tired of the new and fancy appliances that dont last and these companies that dont stand behind their products. Whirlpool you should be ashamed. I will never buy another one of your products. There should be a recall on these particular Cabrio units especially after all the horrible reviews I just read.

My oven is less than 2 years old. The blue enamel has had cracks for over a year & was told its cosmetic & theres nothing that they can do about that. Now its starting to pop off. I found a few slivers in a vegetable dish! Now I cant even use the top oven because of this! It seems to only affect the bottom of the top oven. I feel that the temp may be getting too hot for the blue enamel which is another safety concern. I have contacted Whirlpool/KitchenAid to be told that if they send out a repair person he would just use a marker on chips. I was told they would give me an employee discount from $3000 to $1800 to replace but I would have to act right away for that price! Really? My oven is only 1 & a half old.When I started researching this problem I am having I found many complaints of people having the same problem! As a consumer I feel so mad & frustrated that they are not doing anything about this since its an ongoing complaint from so many dissatisfied consumers. I do believe it is a safety & health risk now that its showing up in the food that has been cooked in that oven. I would urge anyone thinking of buying a Whirlpool/KitchenAid cobalt blue enamel oven not to! They will not stand behind their product & you will have to replace at your own expense. Shame on you Whirlpool!

After years, the gas hot water heater model fg1f5040t3nov went out. The plumber had me get a new part. 2-3 weeks ago, it went out again. I am trying another new igniter assembly. If it goes again, Im getting a new heater - not a Whirlpool! My plumber says he can get me a new one for a little more than I spent on the Whirlpool, and its much more dependable.

Last July 2010, I bought a Whirlpool Washer with model # WFW975OWW01. It broke down Sept 2011. Fourteen months so its out of warranty. I paid a serviceman $136 to tell me it needs $1,350.00 worth of parts and service. I sent an email to Whirlpool for help but no response.

Bought this refrigerator in 2018 and ice maker went out 2x, then compressor went out and waited 4 weeks for part. Now the refrigerator is broken again and not cooling. Dozens of other reviews indicate the same issue with this model. It’s clearly a defective model. Customer service in Tennessee are very friendly but my refrigerator is still not working. Whirlpool French door - wrf954cihm.

I bought a Whirlpool range. After 15 months, I hadnt even paid it off yet the oven stopped working properly and then again after two years. These ranges are junk. Dont buy Whirlpool! They dont stand by the product either.

I purchased Whirlpool french door refrigerator wrf535smbm00 at the beginning of this year and it has really made my house an unpleasant place to be. My main complaint is that it is very, very loud, and seems to vibrate through the whole house. It runs most of the time at a level of 60 dB, which might be considered a low noise level for a mechanical appliance that runs occasionally like a dishwasher, but is quite loud for an appliance that, according to their own specs, runs at least 40% of the time. Nobody wants to notice their refrigerator. They just want it to work.Which brings me to my second complaint, the temperature control is all over the place, generally ranging from 25-50 F. I find it difficult to believe that the government, which always seems overly concerned about the temperature of restaurant food, or the pasteurization of cheeses doesnt care that an appliance nearly every American household has doesnt necessarily do its job, and isnt required to display internal temperature. The old-fashioned set this dial to an arbitrary number and hope its cool enough is not charming.Finally, though the finish is listed as stainless steel, mine started sporting tiny rust spots after only three months. Whirlpool states that Cosmetic issues are covered by the manufacturers warranty for the first 30 days of ownership only. After the first 30 days any repairs for cosmetic issues are the consumers responsibility. It seems as though they know theyve used a low grade of stainless steel.

Purchased Whirlpool set from Lowes March 2016. Washing machine is not worth the metal its made from. Clothes are dirtier after the wash. All white linens are ruined! Clothes wont rinse or spin dry. Whirlpool wont reply nor will contracted repair return. The last repairman told us we would be better off taking the clothes out back and wash with hose because the Cabrio is useless and nothing can be done to fix it. I contacted place of purchase (Lowes). They wont help due to not buying warranty thru them. Stuck with the worse washer ever... never again Whirlpool.

I purchased a Whirlpool WFW9050XW washer in Aug 2011. I have had nothing but problems. Sears sent repair tech 2x; it would work for a couple months and stop. Whirlpool has sent new motor, tub, switches, etc. I feel I bought a lemon and I want Whirlpool to replace the machine.

Whirlpool Cabrio. A little noisy, 2 or 3 years, do exactly what the manufacturer says they will do. Start them up, run them, go get the finished product... The previous set, same brand lasted us 15 years and then went on to help someone else. Still have the same dishwasher, Whirlpool, 11 years, no repairs, no breakdowns. Bought refrigerator, and micro-wave also, several years back. No problems, no service calls, no stops.

Ive had this dishwasher for 1 yr and 4 months. Its been used properly and kept clean. The motor quit. A dishwasher that only lasted a little over a year. Cheap piece of junk. I spent over $800.00 with installation. I will never buy a Whirlpool dishwasher again. Try and call Whirlpool and someone in India will politely read from a manual and waste your time. Useless!!!

Out of warranty, slab of ice forms every few weeks in bottom of freezer. I have to take a butter knife and chisel it out to prevent having to defrost the entire freezer. This is clearly not isolated as after reading online and this forum, it is a manufacturing DEFECT that should be fixed at no charge to the consumer. It was delivered and installed by the retailer that sold the brand - however it sounds that Whirlpool would rather lose customers to other brands - trust me I just bought a stove and bet your sweet behind it was NOT a Whirlpool. Neither will the replacement for this piece of crap be once I can scrounge up the money.

I am thoroughly disgusted with Whirlpool. How dare they sell the garbage that they put out? I didnt buy the extended warranty when I bought my Whirlpool washer and dryer. Why should I when I put out all the money that I did? I havent had the product three years and had to have a repairman out to fix. And then the parts are so expensive, and they are cheap Chinese junk. I dont understand how something with a name like Whirlpool can put out such a disappointing product. Never again will I purchase your product. And I certainly will spread the word. Greed comes to mind for me. I see you have contributed much money to campaign (Republican). Have you ever thought about what you do to yourself? How absolutely disgusting you are.

I like the fridge raider. It works great, I have had no problems. It has good space in the fridge raider part, but very small freezer. It’s a freezer onto fridge raider on the bottom. I would like more space in the freezer area. I would buy another Whirlpool.

My washing machine quit working with one month left on the warranty. In trying to schedule repair I was never able to talk to a live person. Via chat and online scheduling they could not or would not come out for 10 days. Also they would not approve use of a local repairman who was willing to work on it in 2 days. Waiting 10 days for service on a washing machine is crazy.

My dog is afraid to be anywhere near my Whirlpool side by side fridge. It makes horrible noises every 15 minutes to half an hour. I have to coax her to even let me escort her past. It has been snap crackling pop for several weeks and is getting louder with thumps and clangs. It does sound like the devil inside. Appears to be coming from the freezer side.I do not have the ice maker hooked up . It is plumbed for an ice maker but the servicemen who delivered it advised me they didnt do that . I didnt have the money to hire a plumber. The fridge was a PG& Energy Partners project in which those of certain age and income levels were presented new energy savers in exchange for old ones.Wish Id have kept the old one, especially after reading comments here. A senior, I live by myself in a fairly isolated area. I wonder now if the noise means a fire or electrical problem is imminent. My model number: ED2KVE*V*O, ED2FHE*V*O*

I purchased a Duet several years ago and did not have a clue as to the problems everyone was having. Over the course of ownership I called the city to determine if we had a sewer leak. I had a plumber inspect our pipes. I felt really stupid that it took me this long to figure out it was the washer. I knew it smelled like mildew and have been using vinegar, afresh, Clorox until I am blue in the face. I didnt figure out that the sewers smell was also the same as the washers until I got on line and read about these machines. Finally, I lifted up the gasket around the door and it was completely black with mold. No amount of afresh was going to fix this problem. Do not purchase these front loaders. Feel like they should have been recalled and I really dont understand why they are still in circulation. I have also been having health/breathing issues and I cant help but think the mold is causing my illness.

We purchased a 4 piece set of Whirlpool kitchen appliances and have minor to major problems with 3 out of the 4. We had problems with our gas range/oven from the start. When I called to register the brand new range they told me it had been previously registered to someone else and they made me fax my receipt to them proving that the appliance was purchased new. Lowes said it was brand new in the box when I purchased it leading me to believe Whirlpool tried to pass off a refurbished product onto Lowes and then onto us. No surprise when the stove stopped working 3 times in barely over a year. It was so defective Lowes ended up replacing it for us. Not Whirlpool... they only argued with me about how the third time it was out of warranty and offered no help in fixing or replacing the defective oven. Now our ice maker just stopped dispensing ice 7 days after our warranty expired on our refrigerator model # WRS586FLDM00. Whirlpool will only agree to cover parts and is sticking us with the service call and labor! And thats not all... the plastic coating on the dishwasher racks started coming off exposing rusty metal when it was barely over a year old and I have received a postcard indicating there is a lawsuit involving our model for overheating and fire events! Now waiting for that to be our next issue. I am so disgusted with Whirlpool. We bought Whirlpool appliances believing they were quality products. They are quite the opposite. Wish I had researched their reputation and history of complaints before buying. Do not recommend Whirlpool Brand. Sincerely, Disgusted in California

We recently bought a home and our dishwasher came with the home. We saw our basement leaking and got 2 plumbers come over and check the pipes out, paying almost $600, only to realize that the leak was actually from the broken plastic in our dishwasher, and not any pipe. When we called the Customer Service to get it replaced as it comes with a 20 year warranty on the plastic body, they said they would replace the part, but I would have to pay $81 for the first 15 min & $19 every additional 15 min. for labor, which means I would end up paying at least close to $400 or more, depending on how long the technician takes to replace the fiber body. Neither their policy nor warranty make any sense to me. Its frustrating to see that in spite of being covered, I would be the one paying money out of my pocket.

It is a really great microwave, but the door is falling off of it. We can still use it, but try to be careful about it. I honestly and truthfully love my whirlpool microwave as well as my whole set of whirl pool appliances. The door is trying to fall off, but we can still use the microwave. If we get another one we will probably get another whirlpool because I love it so much.

I purchased a new Whirlpool (2015) Model: WRF736SDAM13 French Door Refrigerator. Two days later, water was dripping from the light in the top of the refrigerator. I was removing about a cup of water twice a day, which dripped from the light. The company was friendly when I called, and offered a replacement or repair. I elected the repair as I felt that would be acceptable. The repair man inspected the refrigerator and determined the problem to be condensation from the water holding tank, located in the top of the refrigerator. He stated that because the incoming water has the opportunity to reach room temperature prior to entering the fridge, and because of the high temperatures (80’s & 90’s) the water holding tank has condensation that collects in the top of the refrigerator, which drips onto the top of inter refrigerator liner, and eventually drips through the light. He stated there is no fix, as it is not broken. While it is not broken, this is a bad design error, which would affect anyone who lives in an area where the temperatures exceed 80 degrees outside, which could only be fixed with a collection tray that would allow the water not to drip into the refrigerator. Currently there is none available. Because I only had the refrigerator for two days before the problem was reported, Lowes allowed me to make an immediate exchange. However, had this been purchased during cooler temperatures, the issue would not have been noticed until after the 30-day time frame and the exchange would not have been an option. When I made the exchange, I noticed that all the 3 & 4 door refrigerators are made the same and will have the same problem. I ended up exchanging it for a Samsung model. Kudos to Lowes. Whirlpool, you need to find a fix for this problem if you want to sell me another one.

I have had my Whirlpool stove for over 30 years and use it daily. Still a great stove. I would not trade this stove or any of the new types. I just need to get the self cleaner repaired. The only problem I have is finding parts to fit this older stove.

Fridge is over 20 years old. Definitely got money worth. Need to replace all appliances soon??? Which model next. So many models to choose. Love one with freezer on bottom.

In Feb. 2014 we moved into a new Condo and bought all new kitchen appliances, MAKING one mistake, a Whirlpool side by side refrigerator, Model WRS322FDAM 01. It had to be ordered and was received by Lowes on March 10th. Letters from Whirlpool told me that their service warranty had ended as of 2/1/15 which predated our receipt of the fridge. It is a bit noisy with the ice maker, and when it fills up with water, you can hear it, and yes, the ice does fly a bit when you put it into your glass.The worst thing about this piece of junk, is how cheaply it is made. The materials used must have come from the rejected pile of parts. Its just my husband and I, no grandchildren/children and very little company. So, the fridge received average use and then within 6 months, one of the drawers cracked at the back. I tried to glue it back together myself because I was told that it was not a covered item??? My repair lasted a few months and then came apart entirely. When I removed the broken shelf I noticed something around the LED light on the liner in the back of the fridge. I pulled out the meat drawer and found a crack that began at the bottom of the light and had moved about 3 inches to the left, and another one that began at the right of the light and that was about 4 inches or so.Life intervened and when I looked again, the right side crack had split and deepened and it had now crossed over to the rounded edging connecting the back liner to the side liner. The left side crack had also moved further to the left, and is now approaching the side corner. I spoke with Whirlpool and they sent out a repair company who e-mailed a photo of the cracks to them from our home. The company response was that they would cover the crack with 482395 liner tape. - this was their idea of a repair.I then spoke with a Lowes representative who agreed to send another repair firm out. Well, they came today and when they spoke with Whirlpool, they were told to order an Epoxy kit (# 8212572) - this was their version of a repair. I spoke with a supervisor and told her that they were not repairing the liner, they were just placing a bandage on top of the crack. I compared it to owning a new car but having cracks in the dashboard. In this case the dealer would place tapes over the cracks instead of just replacing the dash. Neither response from Whirlpool was a repair. All they were doing was hiding their piece of garbage. She disagreed and would offer nothing further. I told her that I was going to bring this to the attention of any consumer group that I could, and might even see if a class action suit could be brought to bear as there were many other reports of cracked liners. We are totally disgusted with the product and its manufacturer. Whirlpool used to have a good reputation, but after this, it is now at the bottom of the garbage barrel.

I bought a whirlpool washer because we thought it was the best. It does not clean our clothes especially my husbands jeans. They are on their third wash at this minute. I use Gain HE detergent. I bought clorox 2, I use spray & wash & I have even started using a little clorox but the red dirt still doesnt come out. I never had this problem with my old washer. If there is any help for me here please let me know. If this is supposed to be a water saver I dont see how I have saved any after washing jeans for the third time. If they are not clean this time, I guess he will wear them dirty.

This machine is junk. It does not get clothes clean. I had jeans that I soaked and were fairly clean when I put them into wash and had another pair of jeans with a little dried mud. My whole load came out filthy. I am having to rewash the whole load after hand cleaning the washing machine. I replaced a machine that was 25 years old that did a better job than this piece of junk now sitting on its place.

Whirlpool Water Heater bought May 2011: Water heater not heating. I called Whirlpool and they stated the equipment is under warranty but not the labor; $137.50 for 1st hour of service. Troubleshooting is a joke. It just doesnt heat. Waiting on the 3 plumbers to call me back. They are busy. Water heater went out Sat morning and Whirlpool doesnt open until Monday. Its Monday at 5pm and Im still waiting on a call back.

I dont like the sensing feature that takes away my choice of water level control. I dont like the locking lid. It doesnt clean the heavily soiled clothes and I have to wash them twice because of the low water level. When the water is running in during the spin cycle, after the rinse cycle it washes away all the fabric softener. It takes longer from start to finish, so I dont see how it could be energy efficient. I dont like anything about the so-called energy efficient models. My opinion is they should not have changed from the old model. If it is not broken, dont try to fix it! I will never buy another Whirlpool product unless I see some significant improvements.

Late on the evening of Monday, January 27, 2014, after springing a leak in my 8-year-old water heater, I purchased a new Whirlpool model N50T61 replacement from Lowes. Installation went smoothly and the unit lit off fine the first time. It heated the initial tank of water rather quickly, but the next morning, I noticed the status light on the control unit was not blinking, which indicated the pilot light had gone out. I relit the pilot light, the water heater fired off and appeared to be working properly. 12 hours later, the status light was out again. I relit the pilot, but within 20 minutes, it went out again.On Wednesday, the 29th, I called Whirlpool customer service and explained to the representative what had been happening. He stated that since the status light was not blinking a code, the problem was either an air supply or venting problem, and he couldnt help me. I relit the water heater again and performed the match smoke test described in the owners manual on the vent connection. It did exactly what the manual said it should do, so I assumed that was not the problem. However, while performing this test, the water heater went out again. This time, being right there when it shut off, I saw the status light blink twice about 5 or 6 times before it quit blinking all together. The two blink error code indicated low millivolt signal from thermopile.I called customer service again and explained to the representative what the first person had told me and also told him the results of my test and that this time, I had observed the two blink error code. He asked if I had a multimeter (which I do), so he had me disconnect the wires for the thermopile, connect the meter to the wires, light the pilot and read the voltage. My meter is an old analog unit, and not capable of reading millivolts (which is what the thermopile output is), and I informed the rep of this, but he had me do it anyway. As I suspected, I saw absolutely no reading on the meter. The service rep stated that he believed the error code and decided to send me a new thermopile assembly. However, their shipping department was closed for the day and I should not expect to see the new part until Friday. This was unacceptable, but he stated that this was the only option available to me.After thinking about this situation for a while, I again called Whirlpool customer service and told the representative that I was not satisfied with the solution previously presented to me and that I wanted a return authorization to take the water heater back to Lowes for replacement. The rep stated he couldnt do that, but said that there were a couple other things I could try. He attempted to explain these procedures to me, but wasnt able to do so clearly. He stated he would email the instructions to me. As of this writing, I still have not received the instructions.In the meantime, I did some internet research and found that Whirlpool water heaters have numerous chronic problems, including the issues I was experiencing. I decided this was not a product I cared to own. I called the Lowes store where I purchased the water heater and spoke with the manager. I explained the entire sequence of events to him, and he told me to bring the water heater back for a full refund. Since my local Lowes store only sells the Whirlpool brand, I took the money and purchased a different brand of water heater from another home improvement store. Needless to say, it will be a cold day in hell before I ever purchase another Whirlpool product.

I love my new stove!! It cleans so much easier than my old one. Would recommend whirlpool to everyone. You cant beat the price for a Whirlpool because it will last way over a decade. My mom has one too and she said, Get a Whirlpool Lyn because they last so long and she said after 10 years hers still looks new!

My not yet 3yr old ($2100.00) Whirlpool refrigerator started having problems. I thought it was related to the ice maker. When the repairman came out, he said it had leaked the Freon, so I thought it should have been a simple fix. Boy was I wrong. It turns out it has a sealed system so no one can access this to fix it. It is now junk and I have to buy a new one. I will never purchase Whirlpool anything ever again and I will also tell anyone who will listen about my experience. My repairman said this happens all the time, and 7 or 8 yrs ago Whirlpool went from being one of the top models to being junk.

The most horrible stove I’ve ever owned. The self cleaning oven never worked, the oven whistles while warming, the alert stops working after a few times, there is a razor sharp hidden vent under the dash of stove on which I cut my hand when cleaning. Customer service is nonexistent. Never never never buy Whirlpool.

We purchased a Whirlpool refrigerator in December 2017. Since July 19 we have had the same problem with the refrigerator three times. The technicians don’t know how to fix it and Whirlpool refuses to replace it. The customer service rep was ignorant on the phone and could care less about a problem. Even though there is a lemon law they refuse to replace the refrigerator. We have to defrost the refrigerator every 2 to 3 weeks so will cool down again. Whirlpool is the worst company we have ever dealt with customer service wise. Lowes will not do anything about it because it’s within the first year.

The machine Will Not Clean the Clothes. Had to Buy A Maytag Washer.

Whirlpool Washer Front Loader - Ripped off! It cost $250.00 to repair; the serviceman was at my home all of 15 minutes. The below or otherwise known as the rubber seal was ripped up and caused my washer to leak water all over the floor. I washed a load of laundry, 1 item being my 2-year-old granddaughter’s pants that had a 4 zipper in the pant leg. The serviceman suspected the damage was done by the zipper. So how many of us wash clothes with zippers?!I called and ordered the part from Sears thinking this was possibly something we could fix ourselves, only the part was on back order and would take a month before it was in. Therefore I looked online and could purchase the part, delivered for $91.00. I called for repair service to ask them about it. He said they could be difficult. It would take him about an hour to put it on. Guess what, it was on in 5 minutes. Now, Im even madder because I know I could have done this myself. Whirlpool! Oh yeah, I forgot to mention this was 1 and a half years old; we’re a family of two, no warranty. Think people, we’re getting ripped off.

Purchased a new French door Whirlpool fridge May. It replaced a Whirlpool that was here when we purchased the home. Ten days after purchase the fridge went to 21 degrees and began freezing over food and drinks. Yesterday a tech replaced parts to repair the fridge. Today the fridge is once again at 21 degrees and freezing food and drinks. We live in a relatively rural area. Tech cant come back until six days from now. Very disappointed. Wish we considered another brand.

I purchased a Whirlpool Refrigerator from Lowes. 21 months later I need to replace the compressor. Whirlpool has been kind enough to cover parts and labor, but it has been 24 days and no service call yet. After multiple calls to their service department, who keep telling me there is not another dealer in my area, I am forced to wait. Living out of coolers for the past 21 days is very frustrating. I wanted to rent a fridge and send them the bill, but they would not cover that. I will never purchase another Whirlpool product in my life and will advise family and friends on the reliability and service I have received.

My comments are similar to all the other comments on here regarding the Whirlpool Cabrio washer: I bought a Whirlpool Cabrio 5 years ago and have been sorry every wash day since. I have to wash my clothes twice because the machine doesnt fill the tub with enough water to get the clothes clean. I have tried using the bulky setting for all loads to try to get the water level high enough to at least cover the clothes. This is a terrible design and the worst piece of junk. I will never buy a Whirlpool product again...

My side-by-side lasted 2 years 3 months. It stopped cooling. Lost all my food. Inconvenienced by waiting for repair service. Had to take a vacation day from work. This refrigerator replaced a 13 yr old GE and the one in my garage is 25+ years old and still going strong. No help from Whirlpool or Lowes. I will never own a Whirlpool anything ever again.

I was doing a routine refrigerator cleaning and the glass I was cleaning absolutely shattered all over my kitchen. Shards of glass are everywhere including my disposal. I called Whirlpool and talked to a customer service rep. Of course, this is not under warranty. So I asked to speak with a supervisor. All I could get from her is Sorry, youre disappointed. We can replace that part for $87.71. It has taken me over two hours to clean up all the glass. I wouldnt be upset if I had mishandled the glass, but it broke when I was drying it with a towel! I’m wondering if anyone elses glass shattered in the same fashion.

I purchased a brand new Whirlpool Cabrio washer and dryer set not even 2 years prior. When I first started using it, I pulled shirts out of the wash after being ran through and found deodorant marks still on the inside of the shirts. I had to wash all of my loads on heavy soil and still had to run some loads through more than once. The wash machine quit working about 1 month ago, so I had a service man out to look at it. It ended up being the control panel and the part itself was going to cost me $300 and by the time I paid to have it repaired, the total cost was just under $400. The service man proceeded to tell me that Whirlpool had another company actually make the control panels for the Cabrio model and he has serviced several of these washers and when he would repair one part, another part would stop working. I was very upset and bought a new wash machine. I would like to add, I am a single mom with a 2 1/2 year old, so the wash machine was not used excessively in any way. I dont work outside so my clothes are never soiled heavily. Needless to say, my washer was not under warranty so Whirlpool couldnt do anything for me. A wash machine should last longer than less than 2 years. I would not recommend this model to anyone. And for Whirlpool to put their name on such a poor product is very disappointing since I have had good experiences with their products in the past.

This Maytag dishwasher is awful. The parent company is Whirlpool and their customer service is as bad as their products. I bought this dishwasher and less than a week later the pump isnt working and stagnant water is sitting in the machine. It took Whirlpool 3 weeks to replace the machine and they sent over another defective machine. This time it lasted less than 2 days. The Whirlpool customer reps are rude and vindictive and antagonize the customer with their lack of service. Called corporate office with no help from Cust. Service and was told to leave a message with the operator and await a callback. With this fiasco I wouldnt buy another Whirlpool or Maytag product again. BTW. Im still awaiting my callback from the corporate office... Im not holding my breath. I called the company that I bought the dishwasher from to see if they can help me unload this machine and get a different brand...

Good News!! Finally a permanent fix & possible recall. My Whirlpool Gold bottom freezer was 18 months old and Out of Warranty. It leaked water on my floor like all the rest. I called and was told I had to pay the service charge. Speak with a SUPERVISOR!!! They sent a repairman who said a Kit had just come out to fix this. I had to defrost the unit for a day and he returned with the kit. Part number is W10309238. The repairman believes they will be doing a recall and fix these drains. Insist on speaking with a Supervisor!!! Get results, they will do it as it is a design flaw. The repair took about twenty minutes. Here in Ottawa, Ontario call Youngs Appliance for more info.

Just bought this washer, its making a lot of noise, sounds like something is grinding (metal, gears, etc). I thought Whirlpool was suppose to be good. I just had my Maytag go out after 18 years of service, thought about getting another Maytag but found out Whirlpool makes those. As many complaint as I see, seems there needs to be a class action lawsuit against Whirlpool for shoddy work.

Cabrio Washer and dryer are about 3 years old. With washer a residue is left on clothes and require an extra rinse, sometimes 2. Also, clothes become unbalanced and I have to rearrange clothes, sometimes more than once. Washer doesnt go through rinse cycle on own, I have to manually make it rinse and spin. Both washer and dryer have rust on the tops and the writing is fading.

Purchased the washer 11/26/12. Did not get extended warranty.... big mistake. By 12/1/13, control panel went out. Serviceman assessed ($100 service call). Quoted $495 to replace. ABSOLUTE JUNK! So very sad and angry that there is no recourse with Whirlpool.

On April 17th mid morning I noticed that the freezer side was not keeping items Frozen. Everything was melting period. I then opened up the refrigerator side all the items are not as cool as they should be. I then proceeded to do a Google search to see what I should check for in regards to the freezer and the refrigerator side not keeping cool. I then proceeded to pull the refrigerator out to inspect the back of the refrigerator. When I did that I noticed there was a hot mark on my wall, as well as a huge it burn mark on my floor. I then unplug to the refrigerator do the huge fire hazard and I touched my floor and it was very hot to the touch.I called my stepfather who is a firefighter and had him come over right away. He said we needed to take the refrigerator outside right away because the compressor had overheated and that is why it started to burn my floor. He then went to the fire station and got a heat sensor check machine, and we checked my wall and floor and we had to make sure that it was cooling down so it did not start my floor boards on fire so then we had to put a fan on it to cool it down. I then went and purchased a new refrigerator, due to this one was no longer able to be used or repaired. The refrigerator was only four years and 5 months old. For a $1,300 refrigerator it should last longer than 4 years.I called Whirlpool the following day or two days later and regards to this issue. The only thing they could tell me is that they were sorry, this refrigerator almost started my home on fire and we have six children a family of 8. It ruined my floor and part of my wall in my kitchen and we have lost a few hundred dollars and groceries. This is ridiculous and not the first time, I read a few others having this issue, Whirlpool said they have never received any complaints in regards to the refrigerator burning the floor and does not see it as a fire hazard at all.

Four years old and only used by a 2 family home. No kids overloading it. Probably wash 3 loads a week on average. After 4 years, it has started the grease flying out of the bottom and now leaking water. My appliance repair man told me to scrap it and buy a new one. The repair and the parts are too expensive and in the end it is still junk. I realize things wont last 30 years like they used to but can I get 7 years out of a major appliance?

Terrible wash machine. Some clothes come out having never even gotten wet. The spin cycle ties your clothes in knots so bad you have to machine dry them because the wrinkles are ridiculous. I’m all for saving water but if your clothes don’t get wet, how are they going to get clean? Also can’t do just a rinse and spin cycle. I would rate zero stars if I could. Don’t waste your money on this junk! Wish I could buy an old fashioned Maytag. Those washers were the best!

I have had my whirlpool oven for approximately 6 years. This will be the 3rd time I have had to replace the thermal fuse. For the last three times I have used the auto clean, it blows out the fuse. It has cost me $110.00 each time I called my appliance tech to replace the fuse.

Our Whirlpool dryer broke less than 3 months after we bought it. We called Whirlpool and spent more than 2 hours on the phone. They sent someone out and that person told us he couldnt fix the part that was broken. He gave us a phone number to call and we called and spent another hour on the phone after which we were told to call Whirlpool back. We called them on 3 separate days and spent hours on the phone trying to contact real people. After another week (during which time the dryer went out of warranty) we had to call someone to fix it. After that we spend a month calling and emailing Whirlpool to get reimbursed for the almost $400 we spent fixing it. No luck. We were told that it was out of warranty and we didnt use a Whirlpool technician. I was hung up on, given the runaround through phone menus, continually told it wasnt the correct department, and finally that Whirlpool doesnt cover it. Bottom line is...never buy Whirlpool.

I have to say I am taking the time to write a review for my Whirlpool Cabrio Washing Machine since Ive never been this dissatisfied with a product. Every time I wash my brand new expensive black dress pants, I have resulting white marks all over! Im so upset! I washed one load three times with no soap at all just to remove the marks present! At this point, I will never buy another Whirlpool product. =(

This machine does not clean the clothes well, keeps an odor even after using Clorox (probably due to water inside that never leaves), and does not spin the clothes well. Every washing is longer than traditional washers and then I must use the spin-only cycle twice (adding another 30 minutes). I must also shake the inside of the tub to get the spin to work at all. The tech came out and re-calibrated, but to no advantage. Terrible machine and should be, as one viewer said, under recall, in my opinion. NOT WORTH THE MONEY -- and I am very disappointed in Whirlpool.

Since May 3, 2016, five servicemen have failed to repair my Whirlpool refrigerator (WRF560SEYM), which is less than 2 yrs old. One trainee from A&E Factory Service had the nerve to reinstall broken parts. I have been completely without refrigeration for the past 48 hrs only to learn that the repairman scheduled for tomorrow has been cancelled because AIG warranty has not approved his visit. Further investigation reveals that the parts were never ordered, pending approval from AIG. Whirlpool cant help me because AIG has not declared the appliance unfixable. Hhgregg cannot help. I have spent countless hours on the phone on hold & wasted hundreds of dollars on spoiled food. Dont trust Whirlpool. Theyre not the company they once were. Their warranties arent worth the paper theyre printed on. Buyer beware!

Brand new dishwasher and first time I started it I noticed the timer showed the cycle taking over 3 hours. When done I opened the door and there was some water in the bottom and the door was very wet. Dishes had not been washed. A glass that had turned upright had no water in it. The soap pod was still intact. I started over again and the same thing happened - two more times. The silverware is not clean either. Its going back!!! Im sure there will be resistance but we will deal with it.

I purchased a Whirlpool oven and stove from hhgregg. The refrigerator is at best OK. The stovetop is easily scratched and looks horrendous after just a few months. Cooking controls are far too high for slow cooking. Customer service is terrible. Avoid, purchase another brand. You will be much more satisfied.

We bought a Whirlpool Dishwasher for a vacation home thinking it was a good brand. It was not a low end model. After two years of infrequent summer use it would start and then not complete a cycle. Looking on the internet I learned the control panel was known to be faulty. An appliance repair person also confirmed that the control panel was known to be faulty. Why are they allowed to sale defective appliances? I also feel Lowes Hardware is not without blame for unloading faulty equipment on unsuspecting consumers. What recourses do consumers have? I cannot afford another dishwasher after purchasing an appliance expected to last for years.

I purchased a Whirlpool duet set on sale at Lowes about two years ago. The front loading washer has been leaking when I put in a full load of clothes. It usually floods the floor when it leaks. I am upset and very angry because this leak has ruined the doors to my washer doors. Apparently, the defects with this machine was known by Lowes and the Whirlpool company at the time that I purchased it (thus the sale price). This was not forementioned at the time of purchase. What a lousy way to do business. Whirlpool screwed me. Shame on me. Never again.

The fridge had been leaking just a little for a while until the leak picked up and left a puddle. Turns out this plastic tube connector cracked. Seems a very poorly designed fit that caused the bend in the plastic to rupture. Now the whole tube and what I think is the water inlet valve will need to be replaced.

I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it cant be the agitator because it doesnt move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.

I bought a 50-gal. Whirlpool electric hot water heater about 6 years ago from Lowes. About every two years, something goes bad. So far, I had to replace electronic control board that sits on top of heater twice. Then the heating element went bad. Well, this time, the electronic control board started to smoke and melt. I was home so I smelled something melting and found it. What would have happened if I was not at home? I have dogs that are like my kids; they could have been killed. Whirlpool wants to send the replacement parts knowing this part is no good. Do not buy a Whirlpool electric water heater! Now, Im scared the next time I wont be at home to find the thing smoking. I dont have money to buy a new one. How many other people have the same problem?

Bought a Whirlpool standing freezer EV161NZTQ 10/8/2013. Been fine to a week ago and meat was soft, not frozen and veggies on door soft. Dont hear compressor cycling on and off anymore. Still under warranty so well see what repairman says. Things just dont last anymore. Last Frigidaire freezer lasted 10 years but they werent rated good by consumer reports.

Purchased Whirlpool Cabrio model WTW6400SW washer and dryer 1/7/2007. The matching dryer was dead on arrival and the second dryer motor died within a year. Washer: 1year 2 month the washer motor died. Whirlpool paid for the part and I paid the labor. The following year, the bearing went out and the outer tub was replaced (the bearing is inside the plastic outer tub - bad design. Whirlpool paid for the part and I paid the labor. Feb. 2011 had one of the F errors. Whirlpool repair tech came out as the tub would not drain and it was a wire that had come loose underneath washer - another service call charge. Dec. 20, 2011, I had an error F50. The Whirlpool repair tech came out, verified no clothes or money stuck in the machine. All clear. He called higher level whirlpool tech and they paid parts and labor to replace the main control board and the RPS Sensor. Im single and am not abusing this machine. Like everyone else who posted. I paid close to $1,000 for this washer (not including the dryer) and I have been a faithful Whirlpool customer for 3 generations, but if Whirlpool doesnt offer some kind of compensation/trade in credit to customers who purchased this (knowing that the design is bad/faulty) washer and discontinue this model. This will be my last Whirlpool. I will have lost all faith in Whirlpool. The Whirlpool service tech that I found is op notch. I will miss him if I have to switch brands. Im putting 1 star as I know this machine will not be operational for 9 years which is the minimum that I would expect. If it makes it to 6 years without another service call, it will be a miracle.

My experiences using Whirpool ranges and ovens have been very positive. As a matter of fact, that is the brand preferred by my family through several generations. Durability, reliability and warranties have been the main features we have found useful. Most of the ranges and ovens have been replaced at home, always with Whirlpool brand, but with added improvements that manufacturer come up with, in order to integrate our devices to the latest technologies. I would recommend this brand to the readers, friends and neighbors.

We bought this Gold series refrigerator in 2013.. Less than a year we started having problems with rust on doors. It was so embarrassing people could see this. After that it was like one part after another, the motherboard, the ice on fridge, the ice maker. They changed the same part several times. Now April 2015 they say vapor cooling is not good and they have to put coolant and replace another kit.. Now we have to wait 1 week for that part. Meanwhile our food is going to go bad. Ive been calling for years about this lemon of a fridge. And the last time I spoke to somebody they say buy another fridge while youre waiting on the part to come out. Wow. This is literally driving my family insane.. I cant believe they just expect us to let this happen.. We paid about 2,500 for this lemon of a fridge.. I see so many complaints and youre telling me Whirlpool can get away with this.

Ive spent more repairing this washer than what I paid for it new!!! Its really ridiculous that Whirlpool isnt more responsible for their equipment that doesnt stand up to their name! Ive replaced more things than I want to type but just to start the computer board, pump, bearings just to name a few. Each time I had my repairman out it was a minimum of $300 to repair. Ive had my repairman out 5 times to repair things. Thinking each time its cheaper to fix it than buy another which I surely didnt think I would be repairing it several time! At this point Im just sick to death that a washer that is for a home of myself and my daughter has broken down so much. I cant imagine what a family would go through. Even after all the repairs it still isnt right but Im done sinking money into this sinking ship of a washer! Its loud constantly stops due to un level so I have to move the clothes around usually having to repeat this several times before I can get the load to finish!!! Then they come out wrinkled more than they went in and I have to iron clothes. A person should NOT need to iron! May as well wash them in the river on a rock. It would be easier!!! SO DISAPPOINTED!!!

Tried for several days to schedule service call for my leaking whirlpool ref/freezer. Waiting on hold to speak to a rep... transferred to another dept. - on hold again listening to a recording advising me of the unusual high volume of calls to call back at a later time (should have been my clue of all the problems with their product). I had three different Whirlpool phone numbers given to me from the reps I spoke with. I would like a refund for my extended warranty. I have called an independent service company and will pay for the repair. I will not buy or recommend Whirlpool or their products.

I purchased a Whirlpool washer in 2005. After the extended warranty expired, our washer broke. The Whirlpool manufacturer did not have parts in stock. It’s on backorder, so what does that tell you? So we have had to wait for over a month for the repair shop to receive parts from Whirlpool’s manufacturer. Service is very slow and the quality of product is very poor. After five weeks and no repair parts, we are going to have to purchase a new washer since we do not have our washing machine repaired yet. I promise to never purchase a Whirlpool product again.

I purchased this range in 2010 and needed to replace the control panel/switch membrane in 2011 and it was covered by the warranty. Then I purchased an extended warranty and needed to replace the same part again. Then I replaced it again in July 2016. This part cost $147 and you cannot operate the oven without it. There is something wrong with the range that is causing the failure and the cause of the failure should have been fixed when it was under warranty but now that it isnt under warranty, Whirlpool has refused to correct the problem or compensate me for the cost to replace the part.

EveryDay Care? Every day I hope the part needed to make my new Whirlpool refrigerator work again is delivered so it can be repaired. I bought it in December and since then the WRF992FIFM has had the ice maker fail and need replacement and the fan unit in the refrigerator went out 2 days later. It has been nearly a week now and I am using dry ice to keep my refrigerator cold enough to store some food. The authorized repair service did not have the part and Whirlpool is shipping it directly to me but I do not know when. No tracking info, nothing. Three days and no delivery. Then I must call the repair service back to schedule yet another appointment to install it. Meanwhile, I am paying $13.00 to $20.00 per day for dry ice, not to mention the time I had to take off of work for three service calls - for an appliance I took delivery of on December 21st! Less than 2 months. I am finding out quickly that Whirlpool is very generous with apologies and stingy with results. I should have checked the Whirlpool FB page before making my purchase. But they sure are quick to try and sell you the extended warranty. I am developing a whopping case of buyers remorse.

The wash machine is JUNK. We paid $2500.00 for our washer & dryer at lowes in 2012. I HATE IT from the start. It has destroyed most of my clothes. I hate doing my clothes. The water does not get my clothes wet, they dont get them clean AND the washer dont even get them wet. THEY need to do a recall or get us a lawyer. ALL the money I have put in this washer. The price we paid for them is a SHAME. IT is WRONG they are telling people that this washer is the best. They lie. I HATE HATE THEM.

My Whirlpool dishwasher is not old. It has hardly been used, and the board is bad. My washing machine, a duet, is not old, and the knob to turn it on broke. I am returning the knob to Whirlpool. Perhaps they can duct tape it and make it work on another machine and make big dollars on someone else that buys their junk. This is the LAST piece of junk that I will ever buy with a Whirpool name on it.

Im happy with my 9 year old purchase. They are front loaders and they sit too low for my comfort. The available pedestals cost hundreds of dollars for a pair...that I do not want to spend. I have not had any repairs needed.

Purchased the Cabrio top loading washer and dryer. Huge mistake. The clothes come out of the washer a tangled wrinkle mess. Have tried different cycles and water levels to no avail. Dark clothes have detergent streaks and lint. The dryer has a steam refresh cycle which Ive used to try and remove some of the wrinkles caused to no avail. Clothes come out with water spots. Ive only owned this dual for about 6 months. Take my advice and DO NOT PURCHASE!!!

If I could give Whirlpool products and their customer service zero stars, I would! We built our beautiful home that was complete in June 2015. Our builder was installing Whirlpool products in the homes he was building at the time. So we decided to accept the microwave, dishwasher and drop in gas range that he offered. We had never had Whirlpool kitchen appliances and no reason to respectfully decline the brand. We bought a french door Whirlpool refrigerator as well so the handles would match our open concept kitchen.In addition to the poor quality overall, the microwave makes a terrible buzzing noise that has been fixed two times thus far. The refrigerator is so loud at times that its difficult to hear the television when sitting in the living room. The dishwasher does not dry the dishes on any setting to include heat dry hours and hours after the cycle is complete. This forces us to hand dry our dishes prior to putting them in the cupboard. The cast-iron grates on the drop in range already look terrible because the enamel is coming off. I clean all the appliances as recommended by Whirlpool and like to keep our home beautiful because it is our place of solace and comfort. As stated prior, our kitchen and living room are open concept so I now have to contend with an eyesore in the middle of our homes hub because Whirlpool considers this manufacturing flaw as cosmetic and wont cover it under warranty.To add insult to injury, these poor quality products are the higher end available from Whirlpool. We plan to wait for the year end warranty to expire and replace the four appliances with a brand that has always offered excellent customer service and has been very reliable and trustworthy for us. As a consumer, I would save yourselves the agony of purchasing any Whirlpool appliances!!!

I called Whirlpool’s 800 customer service line to let them know I was having a problem with this loud humming and rattling noise coming from my refrigerator because of a manufacturing defect (according to the service tech that came to my house to fix it). Apparently, the metal grid is being held by a flat mental hook which vibrates. What a loud noise. We cannot eat in our kitchen: the noise it terrible. The repairmans solution was to put a piece of rubber between the two metal pieces. It worked until he left. I told him it would start again and it did! I even let the customer service rep hear the noise and she agreed. I am in the early stages of my problem, but from what I have read I am not very hopeful. I would like to have the names and phone numbers of the people at Whirlpool who refused to help. Maybe if we would all band together and call them, they would get tired of hearing from unhappy customers and fix the problems. I am game. Anyone else?

I have just had one of the worst experiences with any appliance warranty repair service of my life. I rarely complain but strongly feel the company needs to make some changes. They have no repair folks less than 50 miles away from the dealer (and my home). Their refrigerator was sold to me with the understanding that such a service was available as part of the purchase price. Ha! The repairman referred wiggled out of the time assigned to him. Another repair referral will take weeks. The unit is a piece of junk and is malfunctioning in less than a year. When, and if, any repair person comes to my home they will find it in the garage with the rest of my junk.

Easter is in five days. Our dishwasher purchased in December 2014 is not working. It has been broken since December 2015. Repairmen have been here THREE times. We were told that our warranty only covers parts and repair. Our dishwasher does not wash dishes. We went for a more expensive model and it didnt last a year. Whirlpool, remember your commercial?

We bought a Whirlpool Cabrio 2 years ago and they are an absolute piece of junk!!! There is only 2 people in our family so its not like we are washing big loads. It doesnt get my clothes clean and the clothes stink. I have followed the directions on cleaning the washer and it does not good. Now my clothes are soaking wet at the end of the cycle so I have to put it on drain and spin just to get most (not all) the water out of them. And when I take my clothes out, they are just as dirty as when I put them in. Called a technician and its going to cost over $400.00 to fix. This is nothing short of robbery!!!! This machine is a piece of junk. I read over 500 reviews on this washer and they all had problems that cost as almost as much as the washer cost to repair. There really needs to be a recall or a class action lawsuit against Whirlpool.

I would give no stars for this piece of junk, Whirlpools energy efficient top load washer. I called 1 day after their warranty was up. It was actually purchased on Oct. 9th, 2010. The machine was leaving spots on my clothes from day one (was told it was my detergent)! The machine started making strange noises and not cleaning clothes. It was coming out worse than they went in the machine! I called on Oct. 10th, 2011 to complain. They told me my warranty was up! I had to pay $234.83 to order F7E1 activator and pay repair. The repairman told me that my machine was not delivered until Oct. 14th, 2010. It should have been covered on warranty!

I purchased a WP side by side refrigerator and made sure I purchased an extended warranty. I paid the extended warranties faithfully each year since the initial purchase. In the last few weeks we had to call the phone number on the last WP extended warranty invoice and they sent a repairman. He said the refrigerator was un-repairable. The repairman gave my husband SR#** and a Cust. Service telephone #800-253-1301. I called and they gave me another SR#** and phone #866-931-7390 to call the following Friday. I called the number (Team Resolution Specialists) Friday 6/26/20 and was offered an amount that wouldnt even pay half of a refrigerator like that. They did not even offer to replace the refrigerator.The company where I work (for 20 years) sells Whirlpool appliances. We have purchased thousands and thousands of dollars of WP appliances. I work in Accounts Payable. I print a check for the appliances to pay for them promptly. I am so disappointed in Whirlpool. What has happened to Whirlpools quality of product and quality of service. I am so disappointed.

Remember the old movie classic Network, with the line, Im mad as hell and Im not going to take it anymore? Well, that is me and my new self-cleaning Whirlpool ranges that requires a manual cleaning kit (provided by Whirlpool after my purchase). I am angry enough that I have approached an attorney and I hope that if you have your own story about an AquaLift fail, you will include it on my website **. Thanks...

Freezer froze up and water runs into refrigerator part. I am 80 years old and have never had any problems with any of my ref (except ice makers) before, but I have never owned a Whirlpool ref before. We have purchased Sears chest type deep freezers without any problems and have been very satisfied with freezers. This frig/freezer is a real bummer.

This flat top electric range has a cooktop large enough to accommodate several large cooking pots at the same time and is so easy to clean. A feature I love is the Keep Warm burner. The two front burners have 2 different heating ranges to accommodate small or large pots or pans. The self-cleaning convection oven heats evenly and provides 2 oven racks for maximum use. Whirlpool does it right every time.

We purchased the washing machine on February 2, 2013 and initially noticed that some of the clothes were still dry when the complete load was over. Meaning that I am not saving water cost because I then have to rewash the clothes and pre-scrub the clothes. Then a little over a year later, the machine is making this extremely loud piercing noise when spinning. The cost to replace the part is $250.00+ the repairmans fee. Whirlpool says there is nothing they will do. From reading the other reviews, this is really sad because of the numerous people having the same issueS with a capital S. I definitely would support a class action suit.

Purchased this machine in Jan 2012. From the start, dark clothes came out with white streaks on them. Thought I was doing something wrong - kept using machine. Then started noticing my whites coming out looking very dingy, light tan stains on them. Called Whirlpool and was told to use Affresh tablets to CLEAN my washer - why should you have to clean a washing machine?Several weeks ago noticed machine getting very loud during spin cycles - and I mean loud! Sounds like a jet engine taking off in my basement. Called repairman - he listened to my machine and said noise is the bearings, seal not fitting properly around bearings and the grease for bearings is slowly leaking out into my wash cycles. Explains the dingy whites and spots on darks. Said he just worked on a Cabrio with same issue - had to rebuild seal and bearings - about a $450 job. After reading all these reviews, decided not to attempt to fix this machine. Going to scrap it and start over. $900 for 3 yrs of an inadequate washing machine!! Whirlpool should be made accountable for this inadequate product to all of us consumers who threw away hard-earned money. Reading up on the Speed Queen agitator model. Lots of good reviews. Think I will go back to the old tried and true way of washing clothes.

If you are considering a Cabrio washing machine, save yourself the aggravation and buy something else. I purchased a Cabrio model WTW5640X from Lowes 2 years ago. It has been one disappointment after another. First, the clothes were coming out really wrinkled and not fully rinsed. I now routinely use the extra rinse cycle. I also started washing very small loads with hardly any soap (and yes, I use the HE detergent). That works for me, but its not practical for a household of more than 2.This machine is also not for anyone with kids or who expects to remove routine soils. It doesnt clean well. White socks start looking dingy after a few washes, and even the hot cycle with bleach doesnt get whites white. Now, the washer has started shutting off with the clothes still soaking wet. I can press the Drain & Spin cycle to get it finish the job, but that adds another 13 minutes to the 63 minutes it already takes for a regular cycle with the extra rinse. I so wish I had not replaced my 15 year old Kenmore.

I purchased a new Whirlpool 3.6-cu ft Top-Load Washer (White-On-White) Model #: WTW4800BQ from Lowes on 11/1/14, which was only 3 ½ years ago. The washer began making noise during the spin cycle so we called for service. The technician claimed that the bearing pack needed to be replaced and the repair would cost $400. This amount is $20 higher than the amount I paid to purchase the washer. Because the warranty is only one year, I contacted Whirlpool today and spoke with a representative. The representative said they could repair it under the warranty. When I asked how to proceed, she then asked me if I had an extended warranty. When I replied that if I had an extended warranty, I would be using it. She declined any assistance. I now have to purchase a new washer after only 3 and ½ years. I own 10 rentals. I promise that none of them will ever include a Whirpool product again.

I purchased a Whirlpool oven 14 months ago. I just paid it off 2 months ago. The oven stopped heating. I talked to Whirlpool... and basically because I did not purchase the extented warranty I am SOL. I will never buy a product from them again. Complete junk.

I purchased my Whirlpool washer and dryer Cabrio Platinum model in September of 2014 from Lowes and have never been so disappointed in a washer in my life. Not only was it the most expensive washer and dryer set I have ever purchased but it is the absolute worst in performance. It has destroyed most of my clothes and linens, doesnt get them as clean as my former Samsung front-loader, and is constantly twisting up the clothes, getting out of balance and requiring me to adjust the clothes once or twice during each wash cycle. On recent research, I have found that I am not the only one experiencing these problems. Whirlpool should RECALL this series entirely! And I intend to post this review every place I can to prevent future sales of this horrible product.

The microwave keypad is worn down after 10 uses making it difficult to read the pad. I just discovered the microwave was missing the front leg and they do not have a replacement part so I am stuck with a virtually new microwave that will not balance. It took 4 phone calls to their customer service department to try and sort out the problem. Poor product and extremely weak customer service department.

I have a Cabrio washing machine that is just barely two years old. I have already spent over $500 on repairs/service calls. The first repair was the drum which cost $300 + to repair. Typically, my experience with washing machines is I buy a new one after years of service simply because I want a more updated model. I just bought a different brand to replace the Cabrio as it has another broken hinge (one rusted out. How bizarre is that?) And it wont work on some of the choices for cycles. The first time I called whirlpool, they were totally unresponsive and told me there was not any problems with the machine even though the part I needed was on backorder for three weeks. I have never been so frustrated with a product I thought was a reliable brand, not!

We purchased Whirlpool Cabrio Washer WTW5600 series in October of 2010. I bought the machine from Sears and also bought the extended warranty. Less than 6 months after I had been using it, I noticed that all my husband’s shirts were getting sweat stains under the arms and my hand towels were very smelly after drying with them one time. I called Sears to have someone come out and tell us what the problem was. He said I was using too much detergent so I reduced the amount of what I was using. It did not help the problem so I started using the extra rinse each time I washed, still did not fix the problem. I called them out 3 more times in 2011. One tech told me I was still using too much detergent so I reduced down to 1 tablespoon like he suggested. I stopped using softener in my washer because he said I needed to clean my machine more than one time a month, to clean it every 3 weeks. No solution to the problem still. I have had a tech from Sears and one from Whirlpool (who incidentally was the same man, he was from A&E Appliances). When he came in the door, my husband told him he had been here before and I said 2 times. He lied and said he had not been out before. Are we blind? No. He ran the cycle but sat in his truck while he was running it. None of the techs have ever put a tool on the machine to check if the water level is right. They just stand there and tell us to change the amount of detergent or clean the machine with Clorox more often. I cleaned it 8 days in a row and the clothes still smell and still do not get cleaned. We talked to main man at Whirlpool and said they couldnt do anything because their 1 year warranty had run out. We have been using Whirlpool appliances for over 30 years but I will not ever buy another one. I have probably had 5 Whirlpool washers over the years but never had a problem until we got this Cabrio top loader without an agitator. I would not recommend this washer to my worst enemy, if I had one.

We had bought a whirlpool refrigerator (Model - DC 205 5S/2016) in late April 2016. Initially I noticed a whirring sound after 6-7 hours of switching it on. As nobody from whirlpool had come for installation or any follow up even after requesting, we let it go thinking that nothing could go wrong with a new fridge. Nevertheless, the disturbing sound continued, until I noticed exposed wires running crisscross atop the freezer box and below it, one even preventing the chiller tray to be pulled out easily. Also, we had to get a stabilizer to reduce the notice even though it was written in big bold letters that it was a Stabilizer free refrigerator.After 8 months of owning it, we went for a three-day trip leaving the refrigerator on and set at point 3 in the cooling knob of which 5 is the maximum. On returning back, I noticed a crack at the top right corner of the freezer door and saw that ice had built up covering that side of the freezer inside. Again, as I had to leave for office within 1 hour, I let it rest and went. In the evening we noticed that the crack had extended, so we defrosted the fridge. The next morning I found a small piece of the freezer door floating in the defrosted water, and the freezer door was unhinged and askew at the top, in fact a part of the freezer doors upper right hinge had broken due to maybe the pressure of ice buildup, which had caused the crack that we saw.Shocking it was at first to learn that a freezer door be made of such low standard material ignoring the other fact of wires jutting out of the freezer at top and bottom. As the warranty period was 12 months, I immediately called the customer care, who put me on hold for 8-10minutes and disconnected, this repeated 2 times after which I was frustrated enough and vowed not to use the freezer again.After almost a month a more responsible member of my family took it upon himself and raised a complaint which was answered and a service person came home with a dirty looking and completely scratched piece of replacement door for the freezer. He informed that plastic pieces never came in warranty and we had to pay for it. Upon asking for further clarification he called his manager, Hemanth who was too rude and informed Madam you have pulled the freezer door apart which has caused this. Also, he was asking me specifically are you lying as you said initially that you left for 3days and now you said 5 days? We had left on a Friday night and came back on Tuesday morning, which means 3 complete days out of station. I never knew the exact number of days mattered as a fridge was supposed to be switched on continuously for days.Also, finally Hemanth was informing like if it was some mechanical or electrical fault we could have done it free of cost. So, I reported the whirring noise and the wires jutting out of the freezer tray. He blabbered at first and then informed me that the sound might be due to voltage fluctuation if you are not using a stabilizer (we were using one even though the fridge was a stabilizer free operation one, phew) and the wires issue he completely ignored claiming it as normal.So we paid in full for the dirty and scratched replacement door and also had to be called as liars and blamed that we had literally pulled off the door. Also, he was the most unprofessional manager that I had ever spoken to as he closed the conversation with, If it was LG or Samsung, they would never even have come for service like this. Enough was enough... Never in my life would I have anything to do with whirlpool nor will suggest this brand to anybody.They use such low-quality products. The warranty promises are just scam + even the managers are so insulting and bad mannered to the extent that I never want to deal with them anymore. Also, they dont think twice before just blaming the customers for their low-quality products. In all my years so far I have never come across a brand that treat their customers like this.

Cabrio Platinum Washing Machine - We received this washer and dryer set as a gift so I cant complain on the cost. However, it does NOT clean your clothes. Water smells at the start of each load, clothes are left with soap scum and several clothes have been ruined by oil stains!

We purchased a new refrigerator and dishwasher about three and a half years ago. There are only two of us living in the house and we both work so it is not like we use our dishwasher every day. Dishwasher is Whirlpool Whisper Quiet III Gold model. About three months ago, the panel lights quit working but the dishwasher would still run. Now the blasted thing will not even turn on. Our ice maker freezes up and we are always having to ice pick out the ice and clean out the ice maker. Basically, we never use it because we are tired of the process of cleaning it just to have ice. Now after reading reviews, I do not want to fork out the money to have a repair person come in and fix the dishwasher which most likely will break down somewhere else. Plus the dishwasher tray has a lot of broken tips and are rusty and I have actually had to file a few to keep from getting stabbed by the sharp point. The previous dishwasher worked great and had been in the house for over 15 years. I wish I could remember what brand it was. I only replaced it because I wanted one to match the refrigerator. I am appalled at the quality of the Whirlpool products. I have to get another dishwasher and I have other things that I need to spend my money on rather than a dishwasher. I wont buy another Whirlpool product as of September 13, 2013.

It doesn’t drain and ties clothes in knots. Spots appear on clothes after washing completes. Clothes never get clean and always have an odor. This is the worst washing machine on the market.

I purchased a Whirlpool gas stove model #WFG540H0AH from Sears in March 2103. Since that time, the oven has repeatedly broken. After two major repairs, the repair company said the fas venue (?) suspect board was defective and needed to be replaced by the manufacturer. After 3 weeks of back and forth calls with Whirlpool customer service, the only solution they provided was for me to purchase a new stove at a discount with no compensation for installation, the gas connection kit, or haul-away of the old appliance. The original stove cost me $1100 including the installation, haul-away and taxes. The replacement option would have cost me $800 and still did not included haul-away, the gas installation kit, or taxes. Hardly an affordable solution. Whirlpool at no time addressed that a part on the stove was deemed defective.

Purchased this refrigerator, Model # WRS965CIAH on October 3, 2014. Paid extra for counter depth. Initially the refrigerator worked fine. After about 9 months we noticed the food in the back of the refrigerator especially on the top shelf started freezing. This started getting worse over the next 2 months. When I called Whirlpool 10/19/2015, 800-253-1301, I was told by their representative that this was normal, that air from the freezer blows into the refrigerator through vents and to just re-arrange my food so that it is not pushed to the back of the refrigerator. I asked him if this was normal why wasnt this happening in the first few months but only developed later? He had no answer. I asked him if it made sense if this was normal then everyone who buys this refrigerator has to make sure their food is not pushed to the back of the unit, then why dont they state that in the directions for use??? Ok everyone make sure every day you push all your food to the front of the unit so it doesnt freeze ridiculous. He just said thats the best thing to do. I asked him if I could talk to a technician, if maybe there was a way to fix it manually and he said there were no technicians there. I asked him if he knew about the lemon law and he said they dont have that there... ok. The refrigerator is just days after the 1 year purchase so he basically said just to call where I purchased it that Whirlpool could do nothing for me. Is this how Whirlpool trains their employees??? Good job Whirlpool, way to go. Luckily I purchased the extended warranty. Will see how the repair goes and report back. Did not call sooner due to health issues. Its not like the refrigerator is years old and started to break down - this is within a year. Whirlpool doesnt care about quality. Will never buy Whirlpool again and will spread the word as often as I can.

I bought my home four years ago with a Whirlpool 50-gallon water heater in it. It was installed in December 2002. Well, my hot water went out. After being told I could go to Lowe’s because they would supply the part free of charge because there was a recall on the thermocouple unit. I went to Lowes. No luck there. They told me they didnt carry the whole replacement unit and I would need a number from Whirlpool. The guy at Lowes was very nice but said I was the fifth person to come in this week.I called Whirlpool and was told because I was not the homeowner that had purchased the item that there was no warranty on the product and that I would have to pay for the part. It cost $34.98 plus shipping, which was another $30.00 because I had it shipped overnight. Two days with no hot water was enough. Well, I got the part and hopefully there is nothing wrong with it as it was shipped in a box twice as big as needed with no packing what so ever.I just got off the phone with them again but this time spoke with a supervisor that told me there was no need for packing. There was no part of the entire assembly that could have been damaged. Will I ever buy anything with the Whirlpool name on it? Not only no, but ** no! Will I tell everyone I know about this? You bet. I am also going to write to Lowes and ask why they are continuing to sell inferior appliances such as these. I have to tell one realtor friend about this and just placed a call to another to tell him. The first had no idea that appliances that were marked still under warranty did in fact have no warranty at all if its a Whirlpool. I may write a letter to the editor of our local newspaper and hope that they will publish it to inform anyone reading the paper about these inferior products.