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Whirlpool Range Model WOS51EC0HS
Whirlpool Range Model WOS51EC0HS

Whirlpool Range Model WOS51EC0HS

30 Inch Stainless Steel 5 cu. ft. Total Capacity Electric Single Wall Oven

Whirlpool 30 Inch Smart 5 cu. ft. Total Capacity Electric Single Wall Oven with Wi-Fi Enabled, 2 Oven Racks, Sabbath Mode, Delay Bake, ADA Compliant, FIT System, Star-K Certified in Stainless Steel

Manufacturer: Whirlpool

MODEL: WOS51EC0HS

MSRP: $1868.90 USD


Whirlpool Range Model WOS51EC0HS Error Codes

CODE: F0 
PROBLEM: Default F code-no failure 
FIX: The F0 code displays if there are no previous fault codes and you hold the CANCEL key for 5 seconds. Press CANCEL to clear the display. 

CODE: F1 
PROBLEM: Defective electronic oven control (EOC) 
FIX: Disconnect power or unplug the range. Replace the electronic oven control (EOC). 

CODE: F2/E0 
PROBLEM: Keypad wire harness is disconnected 
FIX: Disconnect power or unplug the range. Reconnect the keypad wire harness if loose. Restore electrical power to the range and press CANCEL. If the error code returns after 60 seconds, replace the keypad. If the problem persists, replace the electronic oven control. 

CODE: F2/E5 or F2/E6 
PROBLEM: Cancel key is defective 
FIX: Disconnect power or unplug the range. Reconnect the keypad wire harness if loose. Restore electrical power to the range and press CANCEL. If the error code returns after 60 seconds, replace the keypad. If the problem persists, replace the electronic oven control. 

CODE: F3/E0 
PROBLEM: Defective oven temperature sensor or open oven temperature sensor circuit 
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire harness connection if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC). 

CODE: F3/E1 
PROBLEM: Defective oven temperature sensor or shorted oven temperature circuit 
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire harness if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC). 

CODE: F3/E2 
PROBLEM: Oven temperature is over 575 degrees F in Bake mode. 
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC). 

CODE: F3/E3 
PROBLEM: Oven temperature is over 950 degrees F in Clean mode 
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC). 

CODE: F4/E1 
PROBLEM: Meat probe shorted 
FIX: Disconnect power or unplug the range. Unplug the meat probe and measure the resistance of the meat probe using a volt/ohm meter. If the resistance isn't 59,000 ohms at room temperature, replace the meat probe. If the resistance of the meat probe is okay, insert the meat probe in the jack and check for a firm connection between the probe and jack in the oven. If the jack is damaged or worn out, replace it. Reconnect the wire harness connection on the meat probe jack if loose. Replace the wire harness if damaged. 

CODE: F5/E0 
PROBLEM: Door is open, but latch is locked (door switch communicates an open door, but latch switch communicates a locked door) 
FIX: Test the oven door switch operation using the oven light. Open and close the oven door to see if the oven door switch turns the oven light on and off when the oven door is opened and closed. If the oven door switch is defective, replace it. Disconnect power or unplug the oven. Reconnect any loose wires on the oven door lock assembly wire harness. Replace the wire harness if damaged. Check the door lock assembly for visible damage and replace it if broken. 

CODE: F5/E1 
PROBLEM: Self-clean latch won't lock/unlock 
FIX: Disconnect power or unplug the range. Reconnect any loose wires on the oven door lock assembly wire harness. Replace the wire harness if damaged. Check the door lock assembly for visible damage and replace it if broken.



Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,

Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,

Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,

Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,


Whirlpool Range Model WOS51EC0HS


Product Reviews:

Bought Whirlpool Gold 21.9 bottom freezer (stainless) Jan. 2013. When it wa
Bought Whirlpool Gold 21.9 bottom freezer (stainless) Jan. 2013. When it was 19 mo. old I noticed the freezer door was pitting. I have the Lowes protection plan. Not their problem, door is a accessory not a part. Whirlpool said no quality issues with the material. Very disappointed Whirlpool did not stand behind a product they sell. From past posts I am glad we did not hook up the ice maker.
Published: September 11, 2014
Esther of Cortland, IL
Source: consumeraffairs.com

My front loading machine is moldy and smells terrible ALL THE TIME -- I hat
My front loading machine is moldy and smells terrible ALL THE TIME -- I hate this machine and will never ever buy one like this again. I spend more money on cleaner than I do on actual laundry soap.
Published: May 19, 2020
Natalie of Sugar Hill, GA
Source: consumeraffairs.com

Very reliable and cleans clothes very well. I have used almost every machin
Very reliable and cleans clothes very well. I have used almost every machine on the market, and none compare. Very quiet and I use very little detergent and CLOTHES come out very clean every time. I am just very satisfied with my experience.
Published: May 12, 2020
Darryl of Cheverly, Maryland
Source: consumeraffairs.com

My Whirpool refrigerator model # WRF990SLAM01 was 14 months old (2 months p
My Whirpool refrigerator model # WRF990SLAM01 was 14 months old (2 months past the new product warranty) when we started having issues with multiple areas. The ice machine stopped making ice and started dripping from the dispenser and the freezer stopped freezing food. I called and was told to purchase an extended warranty which cost me $375.00. The service tech has been to my house 12 times over the last 9 months. They have replaced multiple parts and even started replacing parts a second time. I was instructed by the service tech to call and request a replacement fridge. Whirlpool customer service told me that it would have to be considered a lemon before they replaced the product. I was told that would require each component to be replaced 3 times. I would need to take off work 27 more times for the repairs!!! The service tech came out one more time and he said there was nothing else he could do. I called again to complain and even wrote to Whirlpool corporation (though they never called me back at my request). After much complaining, which I do not normally do, they have decided to replace the unit. BUT I have to pay and additional $476.29 for them to replace this unit!!! I feel like I was totally raked over the coals from this company. I will never buy another Whirlpool product again and I recommend you do not either.
Published: October 2, 2015
JANET of Mcdonough, GA
Source: consumeraffairs.com

I dont know who is the bigger idiot. The designer of this washer or me for
I dont know who is the bigger idiot. The designer of this washer or me for not reading the countless bad reviews. I bought a Whirlpool 4.3 CU FT TL WTW5000DW machine on 7/19/2015. It does not come close to cleaning clothes. It now takes me three times longer to do laundry because I have to check every piece of clothing for any stains. These are minor stains mind you but, they will not come out unless I use something like Spray and Wash. My time is valuable, maybe I should drag my clothes to the river and beat them on a rock. Very disappointed.
Published: February 7, 2016
Michael of Pocatello, ID
Source: consumeraffairs.com

In October of 2014 we purchased our beautiful Whirlpool WRF990slam00 refrig
In October of 2014 we purchased our beautiful Whirlpool WRF990slam00 refrigerator from Lowes. We were super happy to have this big beautiful piece of equipment in our kitchen. From the start it ran a little loud but we were assured that this was normal. It seemed to function pretty well until 3 days after the one year warranty ran out. First thing, opened fridge door to a waterfall. Ice machine apparently was no longer working and 2 days later the fridge and freezer both stopped working and blowing warm air.Everything in the fridge and freezer had to be thrown out. I started making calls on November 2nd to see if Whirlpool would stand behind their $2,000 product and make good on repairs. It is now December 17th and we are still without a fridge. Not sure right now what is happening and I am afraid to call as I am sick to death of the whole thing. All I want is a fridge that works! Not too much to ask after spending $2,000. I am saving you the gory details as it would take me 10 pages but I have made SEVERAL calls. I hope to have Whirlpool step up and do the right thing but, I am not going to hold my breath.
Published: December 17, 2015
Carrie of Tollhouse, CA
Source: consumeraffairs.com

Microwave model WMH73521CS-2: Microwave is approx 2.5 yrs old. This is the
Microwave model WMH73521CS-2: Microwave is approx 2.5 yrs old. This is the 2nd time we have had problems with door open and close msg appearing on display. We had to have door latches replaced once and again are having to have it serviced again. $100 for service to come out again, does not include cost of replacement parts. This seems to be a consistent problem with this model. We are not replacing the parts and are buying a different microwave. Definitely not Whirlpool. I called Whirlpool and was on hold for almost an hour and received no resolution to problem.
Published: January 9, 2018
Judy of Canton, MA
Source: consumeraffairs.com

We purchased this washer (Whirlpool Cabrio) about two months ago and we hav
We purchased this washer (Whirlpool Cabrio) about two months ago and we have been extremely dissatisfied with its performance. Quite simply, it does not get clothes or anything else clean! I have tried every possible setting and still the dirt remains on anything that is even slightly soiled. So, I cant believe that things that dont look dirty are getting cleaned either. They probably arent even getting rinsed, even with the extra rinse option. It seems almost nobody likes this machine, so why is Whirlpool risking their formerly sterling company reputation by keeping it on the market? I would be happy if I could return it to the store for a refund, but that is not a possibility as far as I can tell. If you are considering buying this machine - dont!
Published: May 30, 2012
Mary of Fort McCoy, FL
Source: consumeraffairs.com

Weve had our Whirlpool Cabrio washer and dryer just over a year. I like the
Weve had our Whirlpool Cabrio washer and dryer just over a year. I like them both but then we are having problems with our lid. The first one cracked after 9 months and they replaced the lid. Two months later, the new one cracked and they replaced the hinges and lid again. I assure you we are very careful when lowering and lifting the lid. I do 80% and my husband does 20%, and we are very cautious of it especially after the second one broke. Now, I was just putting laundry in and the third one cracked while lifting the lid. There is obviously a problem, and Im wondering if anyone else is having the same issues. Eventually, it will crack all the way through which will cause the glass to pop up and the lid wont lock. I will not buy anything with a glass lid again!
Published: March 27, 2013
Ricky of Myrtle Beach, SC
Source: consumeraffairs.com

On October 25, 2014, I lost my home, all of my belongings, and nearly lost
On October 25, 2014, I lost my home, all of my belongings, and nearly lost my wife when my Whirlpool range model xfe371lvbo shorted out and caught fire. After spending thousands of dollars for an independent investigation to be conducted on the stove, it was determined that the control panel on the console shorted out, causing the fire. Since then, I havent had any response back from Whirlpool. I am in the process of meeting the required criteria for filing a claim, but have some questions, and everyone seems to be ignoring me. Please help.
Published: February 7, 2015
Stephen of Harrington, ME
Source: consumeraffairs.com

Whirlpool Microwave WMH1164XWS-1 - Well, Im sure surprised that my almost f
Whirlpool Microwave WMH1164XWS-1 - Well, Im sure surprised that my almost five year old Whirlpool microwave failed to heat this evening. One minute it worked, next it didnt. Watched countless repair videos, but it seems more aggravation taking the unit out and trying to diagnose the issue than its worth. Probably the same with enlisting the services of a repair tech. Ill probably think twice about purchasing another Whirlpool microwave. I purchased a Whirlpool French Door Refrigerator a few months ago and now Im concerned Ill have the same issues. All my appliances were Whirlpool and purchased ten years ago and replaced with newer models, even though I never had any repair issues. Guess they dont make them like they used to!
Published: September 1, 2016
Linda of Littlestown, PA
Source: consumeraffairs.com

My fridge is less than a year old. Ive had issues with the part where the i
My fridge is less than a year old. Ive had issues with the part where the ice comes out to fill the trays. Now, I have no ice at all!! My product is less than a year old and this will be the third time Ive had to have someone out to fix it. I called corporate to ask them to stand by their product and ask them at what point they would just replace the whole fridge! The girl I spoke to never once said, Im sorry for your inconvenience! I now have to go without ice for a whole weekend and again wait around from 1-5 p.m. in Arizona with four kids to have ice!!! NOT HAPPY AT ALL!!!
Published: May 30, 2013
Vickie of Chandler, AZ
Source: consumeraffairs.com

This dishwasher is noisy, it does not get the dishes clean, and anything th
This dishwasher is noisy, it does not get the dishes clean, and anything that is remotely lightweight gets thrown all over. This must be one of Whirlpools cheapest models as I have had other Whirlpool products and they were fine.
Published: March 13, 2020
Connie of Schertz, TX
Source: consumeraffairs.com

Having serious health issues with both our washer and dryer. I believe ther
Having serious health issues with both our washer and dryer. I believe there should be an urgency and more serious resolution. Our washing machine is getting clothes trapped and producing friction causing excessive and heavy smoke from the drum. Our dryer has a random bolt/screw in the drum that catches and tears clothes. Although this doesnt happen on every cycle. It happens enough that it should be investigated, repaired and reported to Health Canada. I contacted Whirlpool on September 15th 2015 with my concerns. Nothing is being done! Ridiculous. WASHER Serial: HL23299429, DRYER Serial: M24507313.
Published: October 2, 2015
Danny of Mississauga, ON
Source: consumeraffairs.com

I purchased a Whirlpool Cabrio Washer WTW6200 & this yr purchased a new
I purchased a Whirlpool Cabrio Washer WTW6200 & this yr purchased a newer dryer w/ steam capability. I wish I would have waited a couple months for a new washer that yr and purchased the one with no agitator inside! But my washer died that day & I needed one & NO ONE informed us of the changes or problems of this agitator at the time of purchase. I have had this service several times my first year and the agitator replaced I believe twice. But it still destroys clothing. I called 1 month out of warranty and even though they had been out several times the first year for the same issue, they would not help me! Yep, even after the 1st year they said to get things done I had to purchase an extended warranty even though this was a mfr issue no doubt! So, 3-4 years later I still am dealing with the very same issue over and over with NO RESOLUTION in site and $900 in the hole for this washer and I am losing money with clothing damage weekly!Even today I had two pair of jeans, $98 ea rec these terrible uniformed marks all across the legs making them unwearable! At least for where they were intended to wear them at. They are now yard jeans...yep $98 expensive yard jeans now!!! These were my good jeans which I cant afford to buy more nor replace them so I have to do without. We cant wash anything with strings such as hoodies, shirts or baby clothing with spaghetti straps or little dangle things; we have to use the laundry mat and come home & dry w/ my Cabrio steam dryer which I love. Most everything I have to use zipper net bags but even then things still can get destroyed, especially if a hole gets torn in the bag from the wings of the agitator as you will see in the below photograph. I currently have & own an expensive washer I purchased from HHGregg by Whirlpool replacing a previous whirlpool I owned for 22 years! Yep, Im wishing I had it back & put the $200 some needed to repair it! Please Whirlpool will you please do something & make this right once and for all. I dont have $900 for another washer. I just want to be able to use my washer without it destroying everything I own. I have darn photos of what this is doing and you wouldnt believe it. It took us an hour, yes an hour to untangle a top that became entangled in the flaps on the agitator. This is the worst design I have ever seen and needs to be recalled once and for all and either fixed or replaced with new machines of equal model with the agitation issues resolved or removed & with no issues or further costs to your customers! Why would you honestly believe that an agitator with wings coming off the bottom that are not attached to the bottom would serve some type of positive purpose in cleaning clothing? All it is doing is tearing them to shreds, tangling them up, doing things to hoodies which make them unrecognizable after ripping the cords so hard out of the hoodies that Ive seen them shred the material across the collar area and opening of the cording completely ruining hoodies ranging from $35-$75 a piece even after placing them in mesh bags! Why did we keep placing hoodies in the machine? Well with 4 children at times they just dont listen or get all the info as to what is going on with the machine as 3 were college kids coming home periodically & yes, to do their laundry. Look, lets talk straight. You as a company from what I have learned from appliance salesmen locally and regionally, you knew this was wrong and knew this was your last ditch effort of an agitator before you knowingly knew you were going to an agitator-less unit on your washing machines & already had one ready to go out on the floors. I know that you Whirlpool CEOs knew this unit was a bad call but chose to ignore it. You had to know it because there was no way this could have passed quality control. It had to have failed sometime in its trials showing you the issues of the wings. Unless you never did any quality control on this unit and just rushed it through? Please to the CEOs of Whirlpool, I am asking you to make this right if not for good standing of your company do it at least for families like myself who cant afford to buy another machine and are now stuck with NEW machines yet going to Laundry mats. This was to be my last washing machine I would buy hopefully. I am 54 and was not planning on buying another. How do you think this makes your company look???? Im just so tired of dealing w/ Whirlpool to only hear I have to purchase a $400 extended warranty with no guarantee that they will fix the issue. If an attorney wants to step in & believes they can help us and maybe others then Yes please help us because this is absolutely ridiculous and is a product that needs to be recalled. We are out so much money now and like I said we are to the point we cant purchase another washer. We had to purchase all new appliances as they all began going bad around the same time.
Published: October 1, 2014
Patti-james of Bethel, OH
Source: consumeraffairs.com

If you come across any problem or issue with washing machine, the service p
If you come across any problem or issue with washing machine, the service person will come and will have a typical vouge glance of the washing machine.. and the inner bearing problem etc. He will arrange a call with his boss.. who also tells the same thing… and collects Rs 450/- as visiting charges and goes. They ask you to bring the Washing machine to their showroom... on account of repair they do all nonsense and do replace some parts which are not at all required...*** Instead of going to the show room first, if you take second opinion from any local repair technician... you will be shocked to know that hardly it is very minimum problem like loose connection, biting of wires by rats or other problem which would just resolved in front of us..But certainly not the Big issue as these show room service mafia does.. I have encountered the same brought the same to the notice of the Care Manager Mr.**.. But no proper answer... One should understand that there is big mafia kind of activity just betraying the customers.. Please beware of the frauds of the Whirlpool Washing machine Servicing Team..
Published: September 30, 2020
Sridhar of Warangal, Other
Source: consumeraffairs.com

We purchased a Whirlpool dryer almost three yeas ago. Its a front load, ste
We purchased a Whirlpool dryer almost three yeas ago. Its a front load, steam dryer--or WAS should I say. Almost a year ago, I was unable to calibrate the control panel (in other words, to change the cycle). Ive been advised by the tech that I need a new control panel $200. Really Whirlpool??? A $500 dryer that lasts two years?
Published: February 8, 2016
K.M. of Calgary, AB
Source: consumeraffairs.com

I have purchased a 3 door Refrigerator of Whirlpool on 27th October, 2014 f
I have purchased a 3 door Refrigerator of Whirlpool on 27th October, 2014 from Sargam India Electronics Pvt Ltd. Now my refrigerator was not working properly. So we registered a complaint regarding same. On 3rd July your one executive came and he asked that its compressor is not working and we have to refill gas also and charges will be 2000 rupees for Gas and compressor is under warranty. Then on 4th July your another executive came with compressor and he worked for 1 hr on fridge then he asked, Compressor is not taking load. My senior will come tomorrow, mujh se nahi ho raha. On 5th July morning we got a call and he asked that he will come till evening. Now we got a call. They are asking that its not under warranty. Hum log paso mai dhik kar sakte hai. When purchased in 2014 last ist thing its under warranty only they have told us for 10 yrs. And we have purchased 4 yrs + back not 5 yrs completed. Apart from your customer service guys we never shown this to any one else as its under warranty, I am clearing this thing on prior notice. Senior are not taking action. They are asking we can do it in money. They are asking, If you want to go consumer court you can go.
Published: July 5, 2019
S. of Najfgarh, Other
Source: consumeraffairs.com

We have had this Cabrio washer/dryer pair for 8 years now. I didnt want to
We have had this Cabrio washer/dryer pair for 8 years now. I didnt want to buy a front loader at the time since they were relatively new and was afraid to roll the dice. We saw the ads for this pair, the washer was the largest top loader at the time and didnt have the agitator (which I liked) so we bought them from Best Buy. I purchased the extended service plan (thank God) because we started having issues within the first month. First was the dryer, it was making a funny squeaking noise. We called to have it looked at and the tech said the drum was out of round. He ordered a new one and it showed up almost oblong. Returned it and got a second (same thing). We straightened it out and put it in. Two weeks later the control panel went out. Repaired it. Then the washer started. In the first 3 years of owning these we had called to repair the washer 4 times and the dryer 4 times. We could have got them replaced after the 5th call. Of course we had replaced all the faulty stuff and the pair settled down for 2 years.Now I have had to repair the washers control panel myself, the dryer sounds like it is coming apart and sometimes runs for hours, and now the washer cant wash in any cycle but delicate because the drum bangs around and cant self balance any more. What junk!!! I know people that have purchased low end machines and have had no issues for decades, maybe a random belt or something simple. I wouldnt buy another Whirlpool set if they were the last manufacturer on the planet. They should be ashamed that they didnt recall these things for all the problems they had.
Published: November 28, 2014
Gregg of Leesburg, VA
Source: consumeraffairs.com

We bought a Whirlpool side by side refrigerator in September 2009 for $898,
We bought a Whirlpool side by side refrigerator in September 2009 for $898, which was a lot then. Last fall the ice maker jammed and started dumping ice in the floor. Yesterday, we noticed that things in the freezer werent solid. After checking, we found our frozen food had thawed and things in our fridge werent very cold either. We called Whirlpool which was no help. Then we called a repair man who told us, “There was a leak in the seal system and it was low on freon. Would have to replace a compressor, evaporator and it would be better and cheaper to just buy a new refrigerator. It has just turned 4 years old. I called Whirlpool again and they said they didnt know why it went bad. I said is it a recall or just a bad refrigerator. The girl was no help at all; I kept asking to talk to a tech and finally asked for their corporate office address which she said was 553 Benson Rd., Benson Harbor, Mich. 49022. I now have to buy a new refrigerator and it will not be a Whirlpool.
Published: February 2, 2012
Carol of Tallapoosa,, GA
Source: consumeraffairs.com

I am so disappointed, angry and tired! Unfortunately, I listened to the sal
I am so disappointed, angry and tired! Unfortunately, I listened to the salesperson regarding this feature and bought it hook, line and sinker! The Aqualift self clean system is a joke! It only cleans the bottom of the oven and that is after you mop up the water left in the bottom and scrub it. No amount of scrubbing even touches the sides, back or window, even after using the Aqualift feature 3 times! I spent hundreds of dollars only to be down on my hands and knees scrubbing to no avail. I have not seen 1 good review regarding this system. Shame on me for believing a salesperson and shame on me for not researching first. I will not make this mistake again!
Published: February 2, 2016
Kathy of Greenfield, IN
Source: consumeraffairs.com

I just experienced the same problem with my top load Whirlpool Cabrio WTW78
I just experienced the same problem with my top load Whirlpool Cabrio WTW7800XWO. It is 3 years old, and I paid $900 for it. The plastic that surrounds the glass top is broken around the hinge. I had to pay $75 for American Home Shield to diagnose this and now I am waiting for them to order the replacement part - the part is around $190 from Sears or 245 from Partselect.com. What a pain. PLUS, the machine is so noisy and starts to vibrate loudly toward the end of the cycle.
Published: January 4, 2014
Maylee of Pacific Palisades, CA
Source: consumeraffairs.com

We bought a Whirlpool side by side at the end of August 2017. In March of 2
We bought a Whirlpool side by side at the end of August 2017. In March of 2018 - the day after I got the letter about extending my warranty - they had to replace the diffuser - it was making a horrid noise and freezing my eggs and milk. This part went again in July. I insisted they extend my warranty which they did - until March 2019. The part went again in November. I again demanded an extension - now it is guaranteed until June 2019. I asked about replacement and was told that as long as it was reparable they would not replace it. This part is dying every four months. The first few times I called, the hold recording touted a repair app - that did not give me much confidence in the company.
Published: December 5, 2018
Andrea of Venice, FL
Source: consumeraffairs.com

This is Whirlpool model MVWP835DC2. I bought brand new. Recently used about
This is Whirlpool model MVWP835DC2. I bought brand new. Recently used about once a week. Got an alarm that indicated no communication to core unit. Talked to Whirlpool service and unit is out of warranty (20 months) and advised I should use authorized service company to come and diagnose. This took 2 weeks. Service man came, washer did not power up. He quoted that repairs would be $750 and not worth it, buy a new one. I went on internet and found YouTube videos that showed how to diagnose and fix. I called Whirlpool for new console, $350 and one month. Went to parts house and got part for $250. This fixed problem.I have a few problems with this machine and company. 1) This now turns out to be a known problem with these machines. The console fails. I am not sure how this is going to last 30 years. 2) Service man took nothing apart and could not diagnose problem with no power. He quoted $350 for the console and the balance for the core. He was guessing or pulling a scam. Take your choice.3) Part not available from Whirlpool because so many are failing.Thanks for making a great product.
Published: August 14, 2019
William of Huntsville, AL
Source: consumeraffairs.com

I just bought my stove four years ago. Every time I want to bake something,
I just bought my stove four years ago. Every time I want to bake something, I have to run a fan on my stove because it overheats and shows an F2 error message. I then have to unplug it, leave it unplugged for 20 or so minutes. Once it cools down, I can plug it back in and use it. I have to go through this every time I use the oven. Its annoying and I lose a lot of food because sometimes, it just wont work. Idk what to do!
Published: April 23, 2013
Sarah of Mishawaka, IN
Source: consumeraffairs.com

This Whirlpool side by side 2 door Refrigerator/Freezer stopped working yes
This Whirlpool side by side 2 door Refrigerator/Freezer stopped working yesterday. It was manufactured in 04/2013, and I purchased it from Lowes on 5/26/2013. My invoice number is **. The last 2 refrigerators I have owned worked for well over 20 years each. Actually, longer, but I moved away from one of them. It is unbelievable to me that after 3 years, and 3 months, this unit has just stopped working. Of course, it is coming at a horrible time. In addition, it is summer time in Southern California, so the heat is high, and the desire for cold drinks and foods is also. It had been working well, until yesterday. Today, I am experiencing the foods become warmer and warmer. I will not be purchasing another Whirlpool Product of any kind.
Published: August 16, 2016
Sue of Long Beach, CA
Source: consumeraffairs.com

After 2 months of owning this fridge (Whirlpool Model WRF993FIFM) it starte
After 2 months of owning this fridge (Whirlpool Model WRF993FIFM) it started making a horrible buzzing noise that you could hear all around the house, both ice makers stopped working, and it wasnt cooling properly. After three technician visits, and of course having to miss work to have the technicians come to my house, my fridge still doesnt work. The most recent visit today was from 2pm until almost 8pm, yes seriously 6 hours, and now the noise has gotten even louder and my ice makers still dont work. AND after the tech left, my carbon monoxide detectors were going off for almost an hour. We had to open all of our windows and sit outside to not DIE of carbon monoxide poisoning. So beyond livid with this situation. Its been a month since Ive had a properly working fridge. Whirlpool needs to do right and fix this situation. I will be calling tomorrow first thing.
Published: November 23, 2017
C. of Kissimmee, FL
Source: consumeraffairs.com

I have owned a Whirlpool Gold Series Refrigerator for one year and 9 months
I have owned a Whirlpool Gold Series Refrigerator for one year and 9 months. During that time I have had 7 repair issues. Each of the past ones took at least two weeks to repair. This past repair has to be redone because the new parts are also bad. The part is now on factory backorder. It will be at least two months for this to be repaired. Whirlpool says its too bad, we just have to deal with being without a working refrigerator for months. Do not buy this product!!! The warranty only means that you are forced to wait months for repairs. They will not replace, refund, or even extend the warranty for all this downtime. You have no recourse with the company.
Published: September 21, 2017
L. of Waxhaw, NC
Source: consumeraffairs.com

I purchased a refrigerator Model# WRF736SDAW12 on 8/9/14 and from day two,
I purchased a refrigerator Model# WRF736SDAW12 on 8/9/14 and from day two, Ive had nothing but problems with the ice maker. We NEVER use crushed ice, but we get a lot of crushed along with cubed and crushed/shards of ice all over my fridge, hands and floor. My daughter (wearing her heels) already slipped and fell while walking past the fridge, not realizing that there was ice lying on the floor because my floor is light/multicolored, so we cant see the ice.After several calls, the repair person replaced all the components of the ice maker and the repair person was told (2/26/15) from the Whirlpool tech that we would just have to live with the problem because its normal and he was advised to tell me to get a larger glass. The repair person looked at my glass, seeing that it was already large, shook his head and said Whirlpool must want me to start using a bowl to catch all the ice. I couldnt believe it?! I bought this fridge expecting to receive ONLY cubed ice and yet I dont, so Im sure why they put that cubed feature on there when I cant utilize it. I only want a little ice, but the first thing that comes out is the crushed ice, and in order for me to receive more cubed ice, I have to fill up the entire cup that includes the crushed/shards of ice which floats to the top and ends up in my mouth. Thats the purpose of me selecting cubed, so I dont have to drink it!After the repair man left, I called customer service (2/26/15) and she told me that ice gets stuck in the chute?, so thats why I get crushed ice, but its normal she says. How is that normal? Please read all the reviews/complaints from both the Whirlpools and on Home Depots website for this model and you’ll see this is a problem, there is a flaw in the design.I cant believe a big company such as Whirlpool would treat me so poorly and brush me off like this. After the many posts I put on their Facebook page, they over and over say they will be in contact with me. I have yet to hear from them. I found another story on Pissed Consumer where a senior fell due to the ice falling all over the floor, so its not just me that it has happened to. Theyre putting people in a hazardous situation and they dont care.I have an autistic son who gets ice constantly, I can’t supervise his every move and I’m not able to keep up with his dropped ice nor can he remember to look down for it. I’m concerned that next time my daughter falls; she won’t be so lucky and could sprain or break something. How about my visitors? Do I worry about them suing me when they fall? I’m not so annoyed at the fact that I step on water with my dry socks or the 24/7 noise from the motor or the left door not shutting all the way than I am with the safety of my family.
Published: March 5, 2015
annette of Palmdale, CA
Source: consumeraffairs.com

I purchased this Maytag clothes washer in 2007. So far Ive had to purchase
I purchased this Maytag clothes washer in 2007. So far Ive had to purchase and replace the front door 2 times. The current one now needs replacing. The plastic near the hinges disintegrates after about 2 years. This appears to be a manufacturing design defect. I have requested from Whirlpool to send me a replacement door for my washer. The part number is 34001178. The model number is MAH2400AWW. The Serial number is 14060452LE.I have spoke to four different levels of employees at Whirlpool after escalating the service request. Each time they have told me they are unable to send a replacement door to me, stating that the product is out of warranty. I realize that the washer is out of warranty but I believe this problem is a design flaw. The plastic near the top door hinge breaks down and cracks after 2 years of normal use. The last person I spoke with Michael (would not provide me with a last name) said to write to the Whirlpool corporate office with my complaint.
Published: January 28, 2015
Richard of San Diego, CA
Source: consumeraffairs.com

My wife and I purchased a Whirlpool Cabrio washer 1 year and 4 months ago.
My wife and I purchased a Whirlpool Cabrio washer 1 year and 4 months ago. Its just three of us in the house. We never overload the washer. Now the drum bearings in the washer have gone bad. I feel that a washer should last longer than 1 year and 4 months. I signed up for the Whirlpool Repair Plus 1 Service Plan which is supposed to cover repair plus 1 year additional warranty. I was told that it would cost more than $1000 to repair so they would only return service plan cost. Whirlpool used to have a dependable product and dependable service. I dont think I will be buying another Whirlpool.
Published: February 10, 2016
Dave of Mt. Laurel, NJ
Source: consumeraffairs.com

Whirlpool Gold appliances are junk!!! Our dishwasher just stopped working o
Whirlpool Gold appliances are junk!!! Our dishwasher just stopped working one day. It was about 2 years old. We tried all the troubleshooting ideas we found on the internet. Nothing worked. I had a 13 Year old working dishwasher when I bought this one. Sure wish I had left well enough alone. I think there should be a class action lawsuit against Whirlpool. I had also purchased a new electric range... It is constantly giving me an error message when I try to use the oven. We have to flip the breaker and that sometimes helps. I bought 4 of the Gold appliances... I’m holding my breath on the other 2. I thought I had done a good job researching before I bought. I remodeled my kitchen. It turns out that a company that I believed was reputable and worthy of my business are not.
Published: February 9, 2019
Jeanie of Weatherford, TX
Source: consumeraffairs.com

We purchased a Whirlpool Cabrio washer and dryer set in 2013. In 11 months
We purchased a Whirlpool Cabrio washer and dryer set in 2013. In 11 months we have made at least 6 calls concerning the same issues machine leaving white residue on clothes. It has been one thing after another. Today the manager told me that my warranty only covered parts and not a replacement machine. I am washing my clothes two or three times to get them so we can wear them. First this is not saving water, energy, time and most of all CLOTHES. We are wearing our clothes out washing them. This is unacceptable. With this many complaints, the company has to know they have a machine with issues. I will never purchase Whirlpool again. I think we should all band together and file an action against Whirlpool. These machine cost too much money to be crappy.
Published: March 31, 2014
David of Easley, SC
Source: consumeraffairs.com

The washing machine is so loud when it is on, drowning out conversations es
The washing machine is so loud when it is on, drowning out conversations esp when cooking or eating (it’s located in the kitchen). The machine tumbler has to be constantly readjusted no matter the size of the wash or how many times my husband or myself adjust the tumbler; consequently the washing machine is always dancing, making a horrible banging noise. The washer is under 6 years old. With that said, when you open it, the lip is all rusted out.
Published: May 21, 2020
Lisa of Cherry Valley, NY
Source: consumeraffairs.com

We purchased a Whirlpool water heater from Lowes in 2011. Everything was fi
We purchased a Whirlpool water heater from Lowes in 2011. Everything was fine up until June 2015. We got the dreaded 4 flashes. We called for service to come out, that costed us around $300. December 23rd of 15 it goes out again. We called Whirlpool instead of a service company and the part was under warranty. We paid for overnight shipping but because of the holiday it was not guaranteed. We told them we are fine with Sat. delivery. In the meantime we had to cancel a holiday party scheduled at our house the 24th. We waited around all day Sat. for the part to show and nothing. We called Whirlpool to get the tracking number and we find out that the other service rep didnt mark our package for Sat. delivery. I am very close to just buying a new heater. I am trying to tell everyone I can about how horrible Whirlpool is. I feel sorry for any suckers that buy based on the name and dont do their research.
Published: December 27, 2015
S. of Westland, MI
Source: consumeraffairs.com

I purchased a Whirlpool Cabrio and a one year extended warranty two years a
I purchased a Whirlpool Cabrio and a one year extended warranty two years ago. As soon as my warranty ended, my washer started to malfunction. I recently started to receive the F-51 code and the washer shuts down at the spin cycle. I am angry because I spent just under 1200 dollars on a washer a little bit over two years ago and now, it is sitting in my laundry room taking up space. When I called Whirlpool, they told me I could purchase another repair warranty for $316.94, which would take the cost over 1500 dollars for this washer and there was no empathy nor compassion for what I was feeling as a consumer from the customer service rep. I spent my hard-earned money on major appliance purchase and I think that it is only fair that I get more than a two year usage out of machine that was designed to last at least six years according to their website. There is no way that this should just be my lost and cost me additional funds.
Published: March 28, 2012
Mary of Lancaster, PA
Source: consumeraffairs.com

As a consumer, Im very disappointed in this Whirlpool Cabrio Platinum washe
As a consumer, Im very disappointed in this Whirlpool Cabrio Platinum washer. It does NOT clean your clothes. Many times Im washing my clothes twice, only loading a 1/3 of a load of laundry in it because of this problem. No matter what you do, it just doesnt clean your clothes. Has anyone considered putting a law-suit against the company. They will NOT stand behind this issue, NOR replace your washer with something that works. Maybe that is what it will take. DO NOT ever ever ever ever ever ever buy this piece of crap washing machine. You will waste your money, your time, your extra detergent it takes to wash your clothes AND the cost of the machine too! The MILDEW SMELL is horrible and no matter what you do you CANT GET IT OUT! Ive tried it all. Im just angry because I had to save money to purchase this set and it is a piece of crap! The customer service is just a runaround, they wont help you! They will just give excuse after excuse. They need to replace EVERY ONE of our washers with something that works!!! For the cost of this machine alone, they should do something to resolve this issue!
Published: May 25, 2016
Debi of Wilburton, OK
Source: consumeraffairs.com

This is one of the best washers I have had 4 years now. The spin cycle is g
This is one of the best washers I have had 4 years now. The spin cycle is great. Feel almost dry when done. My daughter was going to order this set but cant get them anymore. I guess it is because it is too good of a washer.
Published: May 16, 2020
Beth of Ketchikan, Alaska
Source: consumeraffairs.com

Whirlpool Washer W10740628A - So disappointed! I have made adjustments for
Whirlpool Washer W10740628A - So disappointed! I have made adjustments for a year trying to get clean clothes from this machine. Compared to my previous machine which wore out, I now use more water because only deep water wash provides enough water; I always choose double rinse because if the machine does not clean, I do not trust it to rinse effectively either. I use more Tide than previously per wash; I use more Clorox than previously per wash. Everything from tea towels to heavily soiled jeans show stains and soils after washing. Instructions say not to spread the item in the washer but allow it to stack on itself, so twisted and tangled wet clothes are the result. I try to soak and scrub all visible dirt before I start the machine now; additionally, I use a mop or plunger or my hands to thoroughly immerse the clothes in the washer, somewhat like my mother did in 1950s. What on earth is this about and what is the buyer supposed to do???
Published: May 31, 2017
Doris of Marshville, NC
Source: consumeraffairs.com

Warranty services are trouble. For one (1) simple washer part its taking ov
Warranty services are trouble. For one (1) simple washer part its taking over 2 months. They state its on back order...while my food is wasting away. Whirlpool didnt even know what he was doing, and to the top it off, forgot to put back the part he took off!
Published: February 13, 2017
San of Lodi, CA
Source: consumeraffairs.com

My washer is just two years old, and clangs all the time. I informed Whirlp
My washer is just two years old, and clangs all the time. I informed Whirlpool and they stated I should call a technician. Since the warranty expired, there was nothing they would do. It is just two years old. I researched others and this same washer has failed in less that two years. It is a very bad product. It doesnt wash clean and makes a lot of noise. If you send me your email, I can send you a video I recorded of it making the noise.
Published: April 25, 2012
Robert of Spring Hill, FL
Source: consumeraffairs.com

Purchased a WDF530PLYM3 Whirlpool dishwasher at Lowes in 2013. Now Ive paid
Purchased a WDF530PLYM3 Whirlpool dishwasher at Lowes in 2013. Now Ive paid $96.00 to Whirlpools authorized repairman to tell me it needs over $400.00 worth of parts (user interface and control board). He informed me with new digital controls, you MUST purchase extended warranty because they are not built to last and repairs are ridiculously expensive.
Published: July 16, 2015
Mary Ann of Amesville, OH
Source: consumeraffairs.com

The lower door closing cam has been replaced at least twice. The door conti
The lower door closing cam has been replaced at least twice. The door continues to make a very loud noise when opening and closing. The refrigerator, a 2007 model came with the house I purchased in 2012. The refrigerator works very good, but the loud noise from opening and closing will wake a hibernating bear. The last repairman (from Sears) told me that the doors had been recalled, but I dont know who to contact or how to go about getting the replacement doors and getting them installed.I have a Home Warranty, and they sent Sears out twice to repair them, but after opening and closing 2-3 times, they go back to the loud noise. I have no idea where the refrigerator was purchased. I dont really want to rate my experience since I think the repairmen did all they could. I simply think this is a bad manufactured door problem, and I just want them replaced. The refrigerator works good, and I cant afford to purchase another just because of the doors.
Published: July 10, 2016
Sandra of Florence, AL
Source: consumeraffairs.com

My double oven is only 6 years old - it stopped working on xmas day, had a
My double oven is only 6 years old - it stopped working on xmas day, had a repair man look at it. He has phoned Whirlpool and has not had his calls returned to buy the part needed. Why is this. I need my oven, why is Whirlpool making it so hard for me to have it repaired.
Published: January 16, 2015
Kathleen of South Perth, Other
Source: consumeraffairs.com

Our daughter has a Whirlpool Duet front loader washer & dryer combinati
Our daughter has a Whirlpool Duet front loader washer & dryer combination which is less than 3 years old. The washer shows fault code 71 and will not run or release the door lock. The first repairman said the interface board and/or a computer will need to be replaced. Cost is $600 to $1,000. I called Whirlpool. They recommended their trained tech be called out. He looked at the broken machine and determined the interface board was bad, and he put a temporary repair on the washer and said Its okay to use for now. He will return in 2 weeks with the replacement part. We tried the machine with a load of clothes. The machine filled up with water then quit, and the door was locked. We called to get a tech to open the door so we could retrieve our clothes. No one is available for 1 1/2 week. I called Whirlpool and was told a claim form would be mailed to me so we could be compensated for the damaged clothes. The letter arrived. I was appalled when I read it. First, it came from their Legal dept. The intent was to scare us into getting a lawyer or just use our homeowners insurance for the damaged clothes claim. I called Whirlpool back several times and was told too bad, so sad. Whirlpool might make a good machine; they cant prove it by me but their support rates a big zero.
Published: December 28, 2012
Mike of Washington, WA
Source: consumeraffairs.com

I highly recommend a Whirlpool dishwasher. Ours is a simple model. Cleans w
I highly recommend a Whirlpool dishwasher. Ours is a simple model. Cleans well and is quiet. It is 7 years old and I am glad we chose this model. Very happy with Whirlpool. All of our appliances are Whirlpool.
Published: February 20, 2021
Joella of Jefferson Hills, Pa.
Source: consumeraffairs.com

I bought a new Whirlpool gas hot water 40 gal tank from Lowes. I Installed
I bought a new Whirlpool gas hot water 40 gal tank from Lowes. I Installed it, but the pilot light would not light. So Cal Gas Co came out and said they did not like the new design, but that was how they were now making them. Gas is shot out from a pipe into the tank, however its fairly open. The pilot ignitor is similar to the one on barbarques that often do not last. You cannot get to it to light it manually. Several calls were made to Whirlpool and they sent a repair man out to fix it. You can imagine buying a new hot water heater and having it work part time. The repair man explained that the unit needed a new thermopile, but he could not put one on until whirlpool authorized it, which they would not. After a rather heated conversation with whirlpool they agreed to FedEx a part overnight. Of course the repairman could not wait for me to call and had to come back again. The pilot light still does not stay lit, and Whirlpool now wants to talk about how the tank is vented. This has nothing to do with the pilot light, nor did putting in a new 1/2 gas line and valve as per Whirlpools request. Whirlpool has a problem and they refuse to acknowledge it. However, it is Lowes that chose to buy from whirlpool and they do little if anything to stand behind their product and gain consumer confidence. My suggestion would be dont buy whirlpool, and shop at Home Depot.
Published: September 6, 2011
Floyd of Bakersfield, CA
Source: consumeraffairs.com

This dishwasher is the most quietest dishwasher we have ever bought. Cleans
This dishwasher is the most quietest dishwasher we have ever bought. Cleans even the worst messes with ease. We love all the different modes for cleaning levels. Plus in addition the ability to adjust the racks for large capacity dishes. As well the adjustment to wash fine china and crystal. We just love it!
Published: February 23, 2021
Brian of Cataula, GA
Source: consumeraffairs.com

I have had the washer for 3 years now and it started to make a loud noise d
I have had the washer for 3 years now and it started to make a loud noise during spin cycle. I made a service call and found out the bearings are damaged. Something that cost this much money should last a lot longer. I have researched on the internet and found this to be the problem for a lot of consumers and would like to see something happen.
Published: December 24, 2011
Jasen of Lee, ma
Source: consumeraffairs.com

We have several Whirlpool products in our home currently and have been very
We have several Whirlpool products in our home currently and have been very satisfied with their performances. We have their fridge, stove/oven, microwave and dishwasher, all of various ages. We purchased them from a local big box building supply company and installed them our self. The installation directions are clear and simply for the average D-I-Yer. We would recommend Whirlpool to everyone shopping for these home appliances.
Published: August 28, 2020
Mark of Bedford, NH
Source: consumeraffairs.com

This aqua clean is garbage. Had Whirlpool with heat clean perfect. Now have
This aqua clean is garbage. Had Whirlpool with heat clean perfect. Now have to clean my oven with self cleaning over easy off. I am so disappointed. I always thought of Whirlpool as a good choice. And have bought Whirlpool before. But not after this. Bad, real bad.
Published: January 19, 2016
Linda of Winnipeg, MB
Source: consumeraffairs.com

I have been a dedicated Whirlpool customer for 50 years. I purchased my new
I have been a dedicated Whirlpool customer for 50 years. I purchased my new, Cabrio washer and dryer in 2011. The dryer works fine. The washer does not. It ties everything in knots. Most everything comes out in one large, wrinkled lump. When washing sheets, it wraps the whole load in a soaking wet, fitted sheet bubble. You cannot wash one item by itself, because it will become unbalanced and shutdown. I will say that I havent had any repairs yet, but I have a feeling, its only a matter of time. I have decided to buy a new washer, but it will not be a Whirlpool.
Published: March 15, 2017
Lee of Auburn, CA
Source: consumeraffairs.com

I like my dishwasher very much. Because we have hard well water I use Lemi
I like my dishwasher very much. Because we have hard well water I use Lemi Shine to cut down on any deposits. The top shelf is adjustable so that helps with large pans getting clean.
Published: January 21, 2018
Pat of Doylestown, PA
Source: consumeraffairs.com

I have had my washer & dryer about 12 yrs. It has given me great servic
I have had my washer & dryer about 12 yrs. It has given me great service; however the spin mechanism on the washer stopped one month ago. It was replaced thru my home appliance warranty. I need the front loader style because Im disabled now, and cant take clothes out of washer. My previous set was Kenmore & it lasted 20 years. Looking to purchase in 2 months.
Published: February 10, 2019
Rosemounda of West Columbia, SC
Source: consumeraffairs.com

Whirlpool 27 cu.ft french door bottom mount WrF989SDAH White - We took deli
Whirlpool 27 cu.ft french door bottom mount WrF989SDAH White - We took delivery of this ice making fridge mid-September from Sears Canada. 3 weeks later we have ice at the ceiling/wall seam at the back inside the fridge. Water collects along the rubber seal of the freezer drawer which we have to mop up. We said we were not going to use the water/ice maker and its not even hooked up. Water comes down through the water dispenser onto the panel which we also mop up. Moisture in fridge. Temp settings are as factory specified. Whirlpool authorized tech guy gave us the inside info. Hes seen so many design problems with this model and what Whirlpool do is order the tech guys to say to customers we can order the parts and fix it. Whirlpool keep discovering and modifying the problems but you are not allowed a refund off the bat because the tech guys authorized & sent out by Whirlpool are not allowed to give a report to the retailer or say its design defective. So the customer has shelled out money and has to have band-aids left, right and center. Went to Sears to ask for a refund. They refused because tech guy wont give a report to them (but what do we really know eh? Because the tech guy stood in my kitchen and gave a verbal report to Sears but nothing written). So Im in the hole for a crap product that is only a few weeks old and Whirlpool and Sears have got us over a barrel. The tech guy said he was going to challenge their tech line now because hes upset at how many of these band-aid fridges hes seeing now. I want a different brand and model and cant have it because Sears dont have it. In dire straits now.
Published: October 2, 2014
Deanna of Victoria, BC
Source: consumeraffairs.com

Ran Aqualift self cleaning cycle 4 times at 40 minutes and only bottom was
Ran Aqualift self cleaning cycle 4 times at 40 minutes and only bottom was cleaned, sides are still spotted and the rear wall still shows a heavy spotting. My stove is less than a year old. My prior stove with self clean at a higher heat was great, when done only had to wipe out!
Published: January 8, 2018
Gail of Lagrangeville, NY
Source: consumeraffairs.com

I wrote down names, but I will not say them here. I found many recall sites
I wrote down names, but I will not say them here. I found many recall sites on Whirlpool Cabrio WTW6200vwo for washer tub bearings. Which mine are bad. I called and logged my complaint but they say they have NO recall on any of their products and will send someone out but will charge me a service call unwarranted and parts if needed. I told them there are many websites that recall their tub bearings but they refused to fix the problem on recall. I dont have photos due to bearings are under the tub.
Published: March 20, 2015
tatianna of Hixson, TN
Source: consumeraffairs.com

I bought a 3 burner glass hob under your built-in cooktop category (model n
I bought a 3 burner glass hob under your built-in cooktop category (model no. AKCG 930-90 cm) in Nov. 2015 from Coimbatore, Tamil Nadu. In the month of April 2015 I started having problems with the medium burner. The problems was rectified on 29-4-2017 after some replacements that cost me Rs. 5000. After two months again the same problem occurred, the medium burner was not igniting again, I registered a complaint on 5-7-2017, the representative came and did some maintenance and left but the same problem resurfaced after a few days.I was fed up of complaining and started using the burner during necessity by placing a weight on top of the knob. Finally on 15th Feb 2018 while I was using the stove the glass top cracked into pieces. My experience of the companys built-in cooktop is horrible and bitter. Every time I registered a complaint the representatives used to attend the complaint after 2 weeks and that too after so many phone calls. I am really dissatisfied with the service and quality of the product. I therefore strongly recommend customers not to buy this product.
Published: March 14, 2018
Asha of Kodaikanal, Other
Source: consumeraffairs.com

Washer is very mobile. Dryer does not dry. Refrigerator temp is never corre
Washer is very mobile. Dryer does not dry. Refrigerator temp is never correct. After reading complaints, I firmly believe you know what the consequences of your products. I would never recommend Whirlpool again. I have used Whirlpool products since 1970 and always had good appliances. Your new products are worthless and you are spending more money on legal protection and lobbying than making a worthy product that actually cleans clothes and cools food. You are charging thousands of dollars for a worthless product and paying thousands of dollars for legal protection with warranties written to excuse your worthless product. Put your money on improving your products.
Published: May 29, 2012
Betty of Athens, GA
Source: consumeraffairs.com

Its just okay. It doesnt clean as well as I expected to regardless of which
Its just okay. It doesnt clean as well as I expected to regardless of which dishwasher cleaning brand or type I use. It frequently leaves full residue even if the dishes have been pre-soaked. Even though I have it set to see to it, I feel it leaves too much water on the dishes. It doesnt have a rinse and hold setting. This dishwasher doesnt have any extraordinary features. It just has the features you would expect to find on any dishwasher. The size is average but it handles the amount of dishes I have as a one-person household. Its unobtrusive; nothing sticks out, there is no faux metal on it. Those are all features I like. Its not as quiet as it makes itself out to be. On the whole, I feel this is a very average dishwasher.
Published: February 24, 2016
Claudia of Tamarac, FL
Source: consumeraffairs.com

The refrigerator does what it is supposed to do. The fact that I had to hav
The refrigerator does what it is supposed to do. The fact that I had to have it repaired only after 1 year of ownership confounds me. The space in this side by side is a bit crampy. Seems like Im always shuffling things around. I truly believe that Whirlpool made the condensation tray underneath the unit out of cardboard. It literally disintegrated and started leaking after about a year and it was 200.00 to have it replaced by a repairman. The water filters always tend to piddle on the floor too. At least I hope thats what it is, and not another wilted tray!
Published: January 3, 2017
Jennifer of Selma, TX
Source: consumeraffairs.com

Ive replaced my ceramic stove top twice. First time it was my fault, I drop
Ive replaced my ceramic stove top twice. First time it was my fault, I dropped something on it. But last week I was the only one home, stove was off and I wasnt even in the room. I heard a bang, went and looked around. Saw nothing. But when I went to prepare dinner.... shock, the entire stove surface was shattered!!! Now at over $600.00 to replace it I AM NOT HAPPY!!!
Published: March 15, 2014
Vicky of Nipissing, ON
Source: consumeraffairs.com

I just bought a Whirlpool 50-gallon water heater from Lowes because my old
I just bought a Whirlpool 50-gallon water heater from Lowes because my old one took a turn for the worse. I brought it home, installed it just as the directions said, and immediately got an FVS fault detected code as soon as I plugged it in and tried to ignite it. This is by far the worst experience I have ever had with an appliance. And wouldnt you know it whirlpool service center is closed on weekends. What an absolute piece of trash. Im draining it and taking it back ASAP. Lowes and Whirlpool just lost my business for good.
Published: February 4, 2012
Clayton of Cheyenne, WY
Source: consumeraffairs.com

Even with the hottest water on the most heavy duty setting, regular dinner
Even with the hottest water on the most heavy duty setting, regular dinner plates are not cleaned. The flatware holders that are set in the door (instead of free-standing in a rack) do not have adequate holes in the holders and are too far away from the limited jets to get adequate soap and water to cleanse the flatware. Even after rinsing all scraps off the plates and flatware, we find bits of food, gravy, or smudges on the plates and flatware - since its first usage. The manufacturer had the audacity to claim that was normal. Settings include delayed starting, heavy duty versus normal washing, and different types of drying. The heavy duty washing is definitely poor quality, and there seems to be no difference between any of the drying settings. The delayed start is nice. The physical layout of the prongs on the racks and the folding racks do not allow easy fit for most sizes of pots plus plates on the same bottom rack. I cannot put a 1 gallon pot level on the same rack as dinner plates. I must put it beside salad plates. Only small sauce pans fit neatly or cleanly beside dinner plates. Yet the external dimensions of this dishwasher are the same as the competitors standard size. Looks neat and is easy to clean. Also, the exterior does not show scratches. Actually, I cannot see where the exterior has any scratches. The service people were very little help. The Warranty said that after five (5) service calls the unit would be replaced. We made six (6) service calls, but we were told that we did NOT have six because if you called again within 90 days of a call, that was considered the same service call. That requires 450 days minimum to have five (5) qualified service calls, but that warranty was good for only 365 days!
Published: February 24, 2016
CE of Lee'S Summit, MO
Source: consumeraffairs.com

Purchased Whirlpool Microwave 1.6. The design has 5 BIG flaws. 1. Too large
Purchased Whirlpool Microwave 1.6. The design has 5 BIG flaws. 1. Too large in depth, cabinets on each side cant open. 2. The one light under unit is so far to the back wall, you need a flashlight to cook spaghetti or use stove. 3. Too large in height, cant get a big pan on your stove. 4. Top of unit is open so much, if you spilled something from the cabinet above it would go right inside the works. 5. Instructions are hard to read & figure out, the wall hanging support is just one piece and if you dont have 2 main beams youre out of luck. GO buy a GE, put it up in 1/2 time & good & secure and works great. Has 2 lights on each side under unit. Fingers over the holes at the top. 1 inch shorter, 1 inch thinner. To my surprise the turntable is even larger, go figure.
Published: March 7, 2015
Arlene of Chester, VA
Source: consumeraffairs.com

The salesperson was great but we are not happy with our washer. We already
The salesperson was great but we are not happy with our washer. We already had it swapped out once because of white spots showing up on our clothes. The only thing they could think of was that the bleach I used wasnt rinsing out completely so it showed up on our clothes. Recently, I washed a table runner by itself and it had some red in it. Now there are red spots on a couple of items that I washed after the runner. My husband just now asked why there were red spots on a shirt that he wears all the time. I explained. Also, we have had some white spots on clothes and I could scratch it out without leaving a permanent mark. Were no longer using bleach and we use only liquid detergent and all of it is HE. So I dont understand the machine. I hate it.
Published: April 17, 2013
Pam of Mountain Home, AR
Source: consumeraffairs.com

We purchased our oven from Sears, and less than two years later, the oven w
We purchased our oven from Sears, and less than two years later, the oven would not cook a chicken. We do not use the oven very often. We grill out and use the top burners often. We had the oven repaired through our home warranty program, and now 8 months later, it seems to be occurring again.
Published: March 8, 2012
Jo Ann of Jacksonville, FL
Source: consumeraffairs.com

Four microwave ovens to finally get one that works. Four months after purch
Four microwave ovens to finally get one that works. Four months after purchase, the French door fridge accumulated ice, 3/4 thick, in the bottom of the freezer compartment. I had no knowledge of this until the drawer became difficult to open and close. Lowes is replacing the unit.
Published: October 2, 2011
Frank of boca Raton, FL
Source: consumeraffairs.com

Whirlpool customer service is non-existent. I have a Whirlpool microwave th
Whirlpool customer service is non-existent. I have a Whirlpool microwave that burned up after two months of use, and they sent over a technician twice, in the past three weeks and it is still not working. Now, I am being told that it will take another two weeks before the correct part is found, and the technician is sent here again to fix the problem.I have no microwave now, for what is going to be about 5 weeks, and that is only if they get it right this time. Whirlpool wouldnt approve for me to have it traded a trade for a new one at HH Gregg where I purchased it in Aug of 2011. HH Gregg only has a 30-day return policy, and it went bad after 60 days.
Published: November 1, 2011
William of Canton , OH
Source: consumeraffairs.com

This double door ice in door refrigerator works fine, my dissatisfaction is
This double door ice in door refrigerator works fine, my dissatisfaction is on the stainless doors. I am VERY particular on any smudges or points and I do not LIKE the stainless steel environment appliances promo!
Published: May 3, 2018
Joan of Roscoe, Ill
Source: consumeraffairs.com

The refrigerator is about 2 years old. Has worked great. Stainless steel fi
The refrigerator is about 2 years old. Has worked great. Stainless steel finish looks great. Was a good price at Lowes, with free delivery and removal of old refrigerator. I bought a simple model. Did not need a water connection.
Published: December 30, 2016
Harry of Honolulu, Hawaii
Source: consumeraffairs.com

I purchased a Whirlpool Washer at Lowes on 02/29/16. After 3 weeks it simpl
I purchased a Whirlpool Washer at Lowes on 02/29/16. After 3 weeks it simply stopped after the last rinse, never drained the water or starting the spin circle. One and a half month later after 5 service calls still no working washer. Whirlpool customer service just adds insult to injury. They refuse to replace to washer or to issue a refund. Apparently they dont care if their customers have to use a laundromat indefinitely after buying one of their washers.
Published: May 31, 2016
Alan of Mount Wolf, PA
Source: consumeraffairs.com

I have the Cabrio washer that is only four years old. It is leaking oil and
I have the Cabrio washer that is only four years old. It is leaking oil and is very loud during the spin cycle. I paid $800 for this washer and am extremely frustrated that it didnt last longer than this. I contacted Whirlpool customer service and had no luck since it is out of warranty. Due to the high number of complaints with the same issue, please consider a class action lawsuit. Thank you.
Published: February 11, 2013
Marty of Smynra, GA
Source: consumeraffairs.com

Whirlpool Water Heater bought May 2011: Water heater not heating. I called
Whirlpool Water Heater bought May 2011: Water heater not heating. I called Whirlpool and they stated the equipment is under warranty but not the labor; $137.50 for 1st hour of service. Troubleshooting is a joke. It just doesnt heat. Waiting on the 3 plumbers to call me back. They are busy. Water heater went out Sat morning and Whirlpool doesnt open until Monday. Its Monday at 5pm and Im still waiting on a call back.
Published: June 24, 2013
Teresa of Pasadena, TX
Source: consumeraffairs.com

After 1 1/2 years, My new Cabrio washer lid hinge started to come apart and
After 1 1/2 years, My new Cabrio washer lid hinge started to come apart and wont latch, so machine wont run. After a day or so it completely popped up and out of align. The lid has PLASTIC hinge. This is obviously a problem. We have been in touch with Whirlpool, but they say they cant help?? This should be a recall. We have been waiting on back order for a replacement Lid at OUR OWN EXPENSE since Sept. 20, 2015. I want to get this fixed and use my Machine again. We are Senior Citizens and this machine is used 3-4 times a week. Not abused.
Published: November 4, 2015
Betty of Walnutport, PA
Source: consumeraffairs.com

I have just had one of the worst experiences with any appliance warranty re
I have just had one of the worst experiences with any appliance warranty repair service of my life. I rarely complain but strongly feel the company needs to make some changes. They have no repair folks less than 50 miles away from the dealer (and my home). Their refrigerator was sold to me with the understanding that such a service was available as part of the purchase price. Ha! The repairman referred wiggled out of the time assigned to him. Another repair referral will take weeks. The unit is a piece of junk and is malfunctioning in less than a year. When, and if, any repair person comes to my home they will find it in the garage with the rest of my junk.
Published: July 28, 2015
Sally of Florence, OR
Source: consumeraffairs.com

I have been married for 43 years and started my marriage with a Kenmore Was
I have been married for 43 years and started my marriage with a Kenmore Washer and Dryer. That was because my mother, aunt, and grandmother all had Kenmore Washers and Dryers. Kenmore was made by Whirlpool. In 43 years I have gone through two sets of Kenmore Washers and Dryers, and one set of Whirlpool Washer and Dryer. I have always been very pleased with your product and have never considered buying anything else. However, last year we bought a new Whirlpool washer and dryer. I have no complaints about the dryer, but this washer is a piece of **! It is a cabrio top-loading high efficiency low-water washer. What idiot came up with this idea? Tonight I am once again having to divide my washer load and run them for at least a second time. This is not cost effective!!! This sprinkling with water and sucking it out doesnt work. Not to mention that since we have gotten these wonderful energy saving appliances our electric bill has increased instead of decreasing. You need to make a washing machine with a wash tub and agitator like you use too.
Published: May 27, 2015
Vick of Bolivar, MO
Source: consumeraffairs.com

My dishwasher was purchased on 5/12/12. It is a little over 2 years old. Th
My dishwasher was purchased on 5/12/12. It is a little over 2 years old. The dishwasher wasnt getting the dishes cleaned. I opened it mid-cycle and part of the heating coil was bright red and there was smoke inside of the dishwasher. Good thing I opened it before it ran through its cycle or it may have caught on fire. Unfortunately, I only have a 1 year warranty. This machine is a piece of crap and could have burned our house down. DO NOT BUY THIS PRODUCT.
Published: August 29, 2014
Laura of Thornton, CO
Source: consumeraffairs.com

We purchased Whirlpool Cabrio Washer WTW5600 series in October of 2010. I b
We purchased Whirlpool Cabrio Washer WTW5600 series in October of 2010. I bought the machine from Sears and also bought the extended warranty. Less than 6 months after I had been using it, I noticed that all my husband’s shirts were getting sweat stains under the arms and my hand towels were very smelly after drying with them one time. I called Sears to have someone come out and tell us what the problem was. He said I was using too much detergent so I reduced the amount of what I was using. It did not help the problem so I started using the extra rinse each time I washed, still did not fix the problem. I called them out 3 more times in 2011. One tech told me I was still using too much detergent so I reduced down to 1 tablespoon like he suggested. I stopped using softener in my washer because he said I needed to clean my machine more than one time a month, to clean it every 3 weeks. No solution to the problem still. I have had a tech from Sears and one from Whirlpool (who incidentally was the same man, he was from A&E Appliances). When he came in the door, my husband told him he had been here before and I said 2 times. He lied and said he had not been out before. Are we blind? No. He ran the cycle but sat in his truck while he was running it. None of the techs have ever put a tool on the machine to check if the water level is right. They just stand there and tell us to change the amount of detergent or clean the machine with Clorox more often. I cleaned it 8 days in a row and the clothes still smell and still do not get cleaned. We talked to main man at Whirlpool and said they couldnt do anything because their 1 year warranty had run out. We have been using Whirlpool appliances for over 30 years but I will not ever buy another one. I have probably had 5 Whirlpool washers over the years but never had a problem until we got this Cabrio top loader without an agitator. I would not recommend this washer to my worst enemy, if I had one.
Published: March 17, 2012
Louise of Theodore, AL
Source: consumeraffairs.com

We will never, I repeat, never buy another Whirlpool, Kitchen Aid or Maytag
We will never, I repeat, never buy another Whirlpool, Kitchen Aid or Maytag (other than the Maytag dishwasher) product again. After just two years on the Cabrio washing machine, the bearing on the wash tub began to go out. As it was out of warranty, the cost to fix was greater than just buying a new machine. This was a known problem and Whirlpool failed to remedy the problem. Based on this experience, we went with an LG as a replacement. Before you buy anything, research it.
Published: September 7, 2013
Keith of Seabrook, TX
Source: consumeraffairs.com

Bought top of the line KitchenAid refrigerator $4500... Completely stopped
Bought top of the line KitchenAid refrigerator $4500... Completely stopped working in 3 months. Cannot get ahold of anyone at Whirlpool & their phone system is ineffective. Appliance technician came out, cannot get the parts he needs from Whirlpool!?! He said that if he cant get parts in 21 business days then Whirlpool may consider replacing the fridge. Is this a joke?!!! I have a 1970s Frigidaire still working!
Published: March 31, 2022
David of Broken Arrow, OK
Source: consumeraffairs.com

My wife and I bought a Whirlpool water heater NU50T121-403, SER# 0733323 as
My wife and I bought a Whirlpool water heater NU50T121-403, SER# 0733323 as we researched online the best efficient water heater for the money... which was actually more than we budgeted for. We purchased it from LOWES and our Plumber had to return the first heater due to a huge dent on the outside of the body once it was removed from the box. LOWES replaced it, no problem and he installed it. GREAT, HOT water for about six (6) months. Pilot light went out and has continued failing after relighting numerous times! Now we have the four (4) blinks indicating that the Honeywell gas control needs to be replaced only after 27 months of use. Whirlpool offers 12 year warranty on tank & parts, but come to find out, not this part. We were both raised on Whirlpool products and thought we based on our parents successes of various Whirlpool products, we were buying quality brand. We were soon disappointed and will never buy another Whirlpool manufactured Brand again!!
Published: January 18, 2015
Mark of Atwater, CA
Source: consumeraffairs.com

I have owned a Whirlpool Cabrio HE WTW6400SW3 for two years and have had no
I have owned a Whirlpool Cabrio HE WTW6400SW3 for two years and have had nothing but issues from the start. Control panel was replaced twice under warranty. Also the clothes (socks underwear) were under the tub blocking the drain. This is not covered under the warranty. I was told by the repairman that this is the usual issue. He told me they took the front loader design and just stood it up with no protection from garments and coins getting under the tub, through the under tub filter often and into the drain pump. You are kidding me? Almost $1000 for this washer and its so ill designed. I have read forums that this has been an ongoing issue for several years yet Whirlpool continues to build these. I dont vent to forums often but just now I finished removing the tub to remove 2 socks and 7 cents. Also, I had to remove the drain pump and found another 16 cents inside it. So far the pump has not been ruined but this time water is coming out from the machine so will probably be ordering another pump for it as well. The wife wants it out of the house tomorrow and not another cent spent on it. But it is only two years old. What do you do? If you are reading this because you are searching for a new washer do not purchase a Whirlpool! I have gotten nothing but grief and was put off by their customer service dept as well. I guess after fielding so many calls about the same thing they have been told to just put all the calls off as no big deal. I am sure Whirlpool is making a killing off the sales on this unit. The claims made during the sale convinced me. What a joke. Look around the internet and you will find hundreds if not thousands of the same issues.
Published: December 21, 2011
Chris of Wichita, KS
Source: consumeraffairs.com

WHIRLPOOL WASHER FOR SALE! Your clothes will come out just a bit dirty, but
WHIRLPOOL WASHER FOR SALE! Your clothes will come out just a bit dirty, but thats OK isnt it? (You can see for yourself.) Oh yeah the Smell. OMG, its a heavenly Wet Dog smell. I know youll be as happy as I am with this WHIRLPOOL CABRIO WASHER. I almost forgot to mention, that most clothes will come out dry (not because of the high power spinning cycle) so youll save on your power bill, since you’re not using the dryer... This is a must have WHIRLPOOL CABRIO WASHER - NEW, ENERGY EFFICIENT. Youll use little to no water, another savings! But youll spend a wee bit more for the HE detergent, sorry! Oh yeah I forgot to mention its still under WHIRLPOOL 1 YEAR WARRANTY. Youll BE GLAD YOU PURCHASED THIS WONDERFUL MACHINE... Just as I am! :-)Back ground & Information about problems: A) We purchased the Cabrio Model# WTW5840BW0 washer 8 months ago and it has been nothing but trouble. And yes Im very busy in the summer - always on the go with school, kids, vacation, homework, finals, and work, etc. For the past 2.5 months. Started off by not spinning out, first problem. Does not fill up on deep washer cycle. Clothes come out as dirty as when I put them in. I have pictures. Some clothes never get wet; no water touches them (Small/Large loads). Now whites are coming out with yellow blotches on them. The clothes smell like Wet Dog - yes wet dog. Ive used the Powerball cleaner three times in 8 months. Yes, a service man has been out. He recalibrated everything. Now it’s worse. He is/has ordered ALL new computer parts, and I do mean ALL. If you need to replace every computer part on a brand new machine, I feel as if this alone, is a red flag… Wouldnt you agree?Im not happy with your Whirlpool Cabrio Washer and no longer want this washer. Maybe a different one, but not this one! It has been nothing but a headache. What can be done? Ive called Whirlpool USA 4-5 time being on endless hold @ the 800-253-1301 number and finally today is the first time talking to a rep. The young man was nice; however Im still no closer to getting this machine fixed today! Ugh. I would not recommend the CABRIO WASHER to anyone at this point. You can understand, cant you? B) Sad ;-( I had to tell my husband he was right and I was wrong about the new washer, and not to mention the smell he has been complaining about. Yuck...Explanation: I had washed towels in the new WHIRLPOOL and did not get around to folding them. Then after washing last night outside (yes outside) in the ole GE. I was folding the towels and happened to pick up the first set washed (Whirlpool); put them to my face and sniffed, yuck! WET DOG came to mind. Then sniffed the ones washed in the GE and he was right. I was wrong! Ugh... A $800+ Whirlpool is in the laundry room yet, Im outside on the deck - again yes Im hanging out with the mosquitoes on our deck washing clothes with the good ole GE. (It’s outside because it need a shutoff switch, or something like that.) Lesson learned the expensive way, dont buy a computerized Whirlpool washer. Its money down the drain... Needless to say Im not happy at all with this product.
Published: July 26, 2014
Natalie of Tuscaloosa, AL
Source: consumeraffairs.com

We contacted Whirlpool different times. I hate this piece of junk refrigera
We contacted Whirlpool different times. I hate this piece of junk refrigerator. But Whirlpool never cared. My husband and I both did 20 years in the Navy active duty and reserves. 20 years each. Do you think we could have gotten some response other than a worthless sorry. To the Whirlpool CEO when you ever get some kind of compassion please us a real refrigerator that works and has some real room in it. I hate this thing and I hate not having an ice maker that works. A french doors refrigerator that really works would be good. Heres our address **. Please leave it on our front porch. Will be holding our breath. Thanks for your support.
Published: October 3, 2017
Babette of Montoursville, PA
Source: consumeraffairs.com

We made a major appliance purchases on July 1, 2010 of a Front Loading Wash
We made a major appliance purchases on July 1, 2010 of a Front Loading Washer and Stackable Dryer. The dryer required servicing at 11 months with was was covered but it required a major service for a broken motor control board. This has nothing to do with regular usage. The cost to repair is over half the total cost of the appliance.This is unacceptable on a 15-month old washer. Whirlpool would not stand behind their product or service. I had to purchase their Repair Plus 1 program to get it fixed. What a racket!
Published: November 16, 2011
Lola of Louisville, KY
Source: consumeraffairs.com

My husband and I purchased a Whirlpool over the range microwave in 2005, mo
My husband and I purchased a Whirlpool over the range microwave in 2005, model number MIX155XHPT-1 and serial number TR S 30 32419. At first the top vent broke then the opening side broke off. Then the whole side of the closing door broke off. Now the whole door wants to fall off. I would have never expected this from Whirlpool, but it happened.
Published: December 28, 2014
Michelle of Laurel, IN
Source: consumeraffairs.com

I purchased my Whirlpool refrigerator in March of 2011 and the ice dispense
I purchased my Whirlpool refrigerator in March of 2011 and the ice dispenser failed in early April of 2012. I called Whirlpool and asked for a repair, but they refused, saying the refrigerator was out of warranty. Being a handy person and upset about the failure after only just over a year, I took the dispenser apart and found that a plastic part had broken and caused the ice door to become unhinged. I called Whirlpool back and explained what had happened, but they refused to help again. They transferred me to the parts department where I was told that the part that was broken was not available and the only thing I could do was replace the entire door! Not only is their product poorly designed, but it is also not easily repaired. I will never buy another Whirlpool appliance.
Published: April 17, 2012
Jim of Fort Lauderdale, FL
Source: consumeraffairs.com

I purchased a new Whirlpool refrigerator, side by side in August 2013. The
I purchased a new Whirlpool refrigerator, side by side in August 2013. The ice maker made ice but the size of the ice was much smaller than usual, however we lived with it. Soon it only made about a handful of ice a day, which defeats the purpose of an ice maker. So we called the store we bought it from and they sent a repairman. The problem was not solved until about the 4th visit from the repairman. I was told there was no problem with our ice maker from the first 3 repairmen.In the meantime the refrigerator side started pooling water in the bottom under the bin... Had to call again for that problem (they fixed). Now the door is showing rust under the handles. I have contacted Whirlpool and they have told me thats too bad, but they dont have to do anything because read the fine print, it is not their problem and thank you for being a Whirlpool customer. I am very disappointed in this supposedly good company... Is this corporate America? Never again will I buy Whirlpool.
Published: August 14, 2014
Patricia of Honolulu, HI
Source: consumeraffairs.com

We purchased the Cabrio washer and dryer set 2 years ago (7/22/15) from Low
We purchased the Cabrio washer and dryer set 2 years ago (7/22/15) from Lowes and have HATED them since day one. The first wash in the washing machine left clothes dirtier than when they went in. Our clothes have never gotten truly clean. The washer has a HUGE tub which is what I liked about it so I can wash my King sized comforters. What a joke that turned out to be. The comforters only get half wet even on the deep water setting. The machine even left dark stains on my light colored comforter and ruined it. Fast forward to 2 years later and the washing machine stops spinning and fills with water clear up to the top of the tub and wont drain. I had to put the machine on the rinse and spin option to get it to drain. Tried a different setting and it worked for a few months but started doing the same thing. The washer seems to be unbalanced no matter what size load I do. I am thoroughly disgusted with this machine and wish I would have never purchased from Whirlpool. The dryer has always worked fine until recently (2 years after purchase). It quit drying the clothes and leaves everything twisted up and wrinkled, even if I take them out of the washer and shake them out before I put them in the dryer. Doesnt matter what setting I put it on, the result is the same. So now it seems as though BOTH of my machines only lasted 2 years. Im not going to bother fixing them, these will be used as target practice. I will never buy another Whirlpool product again.
Published: August 29, 2017
Michelle of Winnemucca, NV
Source: consumeraffairs.com

I have a Whirlpool fridge model G165ARXXF05 for over 3 years. This is the s
I have a Whirlpool fridge model G165ARXXF05 for over 3 years. This is the second time I have had to replace the motor on the ice maker. In calling Whirlpool for help in the matter I only got a decline from them... I would never buy a Whirlpool product again.
Published: February 20, 2016
Maureen of Toms River, NJ
Source: consumeraffairs.com

My wife and I purchased a Cabrio washing machine and dryer, this is by far
My wife and I purchased a Cabrio washing machine and dryer, this is by far the worst washing machine we’ve ever owned. It hardly fills, even in deep water cycle. If you watch the clothes through the smoked glass lid with a flashlight, you can see they don’t even go underwater. The dryer seems to be fine but I would never recommend the washing machine to anybody looking to buy one.
Published: April 2, 2022
Brian of Marengo, IL
Source: consumeraffairs.com

It does not clean properly, if the dishes are not almost totally cleaned be
It does not clean properly, if the dishes are not almost totally cleaned before putting them in the dishwasher. It has stainless steel inside, but the plastic holders have all had to be replaced. It is a large dishwasher that holds pots and pan. It is plain and has nothing outstanding to look at. Dishwasher are not meant to last any longer than 8 years, I have been told by a repairman. I will never purchase a KitchenAid, made by Whirlpool again!
Published: February 24, 2016
Doretta of Tulsa, OK
Source: consumeraffairs.com

We bought the over-the-range Whirlpool microwave, model #WMH53520AH-1, abou
We bought the over-the-range Whirlpool microwave, model #WMH53520AH-1, about four years ago from Pacific Appliance Sales Kitchen and Home inside a Best Buy store in San Diego. The Magnetron and Diode have malfunctioned and been replaced. Now the plastic around the door is falling apart, cracking, and splitting. This is unacceptable, poor craftsmanship, and low quality for the price of this Whirlpool appliance. This needs to be reported to the company and properly addressed. Until then, were staying away from any Whirlpool related products. We also own Cabrio W/D. The washing machine has had problems from year one. Im submitting a separate review for this appliance. Consumer beware!
Published: March 11, 2017
Suzette of Coronado, CA
Source: consumeraffairs.com

I purchased a Whirlpool Cabrio set 3 years ago based on their brand reputat
I purchased a Whirlpool Cabrio set 3 years ago based on their brand reputation and consumer reports. It has been a terrible experience since the moment the warranty expired. First, about 1 month after warranty expired, I had to replace the main electrical board. Then about 3 weeks ago, the drain pump failed. I purchased the $110 pump and installed it myself. Now this week, the spin cycle sounded like a jet engine. I took it apart to find that the bearings were shot on the drive shaft. I figured, well it is just a wear item, understandable right? So I went to order parts and got told that I have to order the whole outer tub for $250 with shipping! For some bearings! I called Whirlpool directly and was given no explanation other than Call some parts distributors. They may be able to help you get the bearing separate, but we dont do that and there is nothing that we can do. Amazing. I equate that to having a faulty brake on my car and being told that I have to replace the whole axle!Fortunately, the washer never really did a great job. It was loud and tore clothes up, so the decision to part ways was not too difficult. I have the list of brands they make and will be sure to never buy another. Im selling this one for parts. Im sure there are others out there that will need a pump and control board soon!
Published: August 3, 2011
Kevin of Beaver Dam, WI
Source: consumeraffairs.com

I just purchased a brand new refrigerator from Whirpool and after 2 weeks b
I just purchased a brand new refrigerator from Whirpool and after 2 weeks been delivered I started having a lot of issues. They sent a technician twice to get it FIX but Im still having the same problem. And they dont want to replace the unit. They want to keep sending technicians to make the same repairs. Its a NIGHTMARE!! Please do yourself a big favor and buy a different brand. I dont recommend!! By the way this appliances are made in MEXICO!!
Published: January 22, 2020
Nestor of San Diego, CA
Source: consumeraffairs.com

As long as Whirlpool continues to use JB Hunt for delivery and installation
As long as Whirlpool continues to use JB Hunt for delivery and installation service of their products, I would stay away from ordering. JB Hunt visited my home 3 times, and each time left with the dishwasher as they arrived without the appropriate tools to perform a basic installation. Whirlpool also sent 2 damaged dishwashers that could not be installed. Buyer beware.
Published: July 3, 2015
John of Oxford, CT
Source: consumeraffairs.com

The unit had all the features that we wanted and considered essential. The
The unit had all the features that we wanted and considered essential. The unit only weak issues is temperature(s) in both sections. The freezer is very poor with ice build up on the food stored for more than a couple of days. The manufacturer has been very weak in support as to how to solve this problem.
Published: August 23, 2020
Paul of Silver Spring, MD
Source: consumeraffairs.com

Had washer since 2016. Have NEVER washed a load where there was not a probl
Had washer since 2016. Have NEVER washed a load where there was not a problem from washer dancing to having clothes come out without water ever touching them. Would NEVER recommend Whirlpool! Tried to contact Whirlpool website to register a rating & even their website is defective - could not get through after several attempts.
Published: March 26, 2019
Lynn of Capitol, MT
Source: consumeraffairs.com

I myself cannot believe this. We remodeled kitchen in 1992. Gradually we ha
I myself cannot believe this. We remodeled kitchen in 1992. Gradually we had to replace the appliances except Whirlpool dishwasher. It still works okay. Only sometimes the detergent tablet does not dissolve. Anyway after 21 years, we are replacing it with another WP dishwasher.
Published: September 11, 2013
Invin of Philadelphia, PA
Source: consumeraffairs.com

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