I have on more than one occasion and with small or normal loads had the washer stop and will not drain. My landlord says he bought the washer 2 years ago and it is my fault the washer wont drain. I read the instructions and can manually drain it but I shouldnt have to do this every time I wash. This has happened 5 times now and I am considering moving because of it since my landlord wont call a repairman to get it fixed.

The dishwasher performs well but it is a little loud. The salesperson said that if I had purchased the model with a stainless steel tub, it would not run as loud.

I have a Whirlpool top-loading washing machine model 3LA5580XSW3. The timer switch is not working and I have been told that spares are not available. Is this true? Everything else works well. Please advise as I really need a new timer.

Whirlpool Cabrio HE washing machine - I was very excited when buying this product. It never really washed clothes thoroughly. I kept getting strange stains on them and even after emptying it as soon as it finally was able to finish a load without saying UL constantly... the clothes would stink. Im sick I ever bought it! Plus, it rusts terrible.

Washer, barely 6 months old, purchased at Lowes. While my washer cleans and I am happy with it, my washer started making loud noises during the spin cycle. I called Lowes warranty service approx 9/26/13; tech scheduled for 10/8, over a week later. Diagnosis: stripped bearings; total bearings and all tub components must be replaced. Parts ordered to be delivered to my door. Cost of washer: approx $800. Cost of parts: over $1600. Washer cannot be replaced until they have attempted to fix it at least 3 times. Repairman returns on 10/18 to repair. Oops, large plastic tub component shipped broken from manufacturer. Reorder parts for repair on 10/29. Finally a repair BUT A&E left the large tub part saying they had no room to take the part. So now Lowes is trying to arrange to dispose of the huge part sitting in my home. I live in a condo so the part cannot be disposed of in our facility. This has been a nightmare to fix and while customer service was cordial, they were totally unable to provide what is considered excellent customer service. So whose fault is it? I have missed several hours of work to try to get this taken care of. I spent money visiting a laundromat for over a month. I am the customer and guess what that means? Nothing! Now my concern is getting that large part out of my home and whether to buy an extended warranty OR just throw it out if it breaks. Very dissatisfied customer! And no the warranty for this major part overhaul is not a year from installation..... my warranty still starts the day of purchase. Are you serious? My advice: ask your friends about their appliances & esp service if they received it.

After yet another frustrating round of laundry I have to write this. This has been the worst purchase (Cabrio 6800 Washer and Dryer) Ive ever made. Like other reviewers, I thought I was buying a high-end (high priced) product that has performed miserably from day one. Clothes do NOT come clean and for some reason, towels and dishcloths get ripped and shredded. All cycles (except sheets/towels) do not dispense enough water. Of course the one that does, results in the ripped and shredded problem. A little more than a year after purchase, we got an error code indicating the computer board was bad. Code would come up during initial cycle start and again at the start of the rinse cycle. Whirlpool basically said tough luck but shortly after, we started receiving offers in the mail to purchase an extended warranty for $175. Out of principle, I did not do this. Instead we discovered that we could push pause/start/pause/start multiple times and it would eventually keep going. We are still doing that on EVERY load of laundry (start and rinse cycles). I am not far from just biting the bullet and buying a new washer. It will not be a Whirlpool. One positive note is that the dryer has performed well, unlike some of the other reviewer experiences!

Spent the extra money to have a beautiful, slide-in oven. The AquaLift technology just seemed like another plus. After the turkey cooked, just seemed like another oven to clean. The AQUALIFT does not work, except for the bottom of the oven!! A fresh oven cleaner? Only available only. Get this beautiful range, not AQUALIFT TECHNOLOGY. CLEANING with it.

I did not purchase the washer (Cabrio Top Load Clothes Washer) but inherited it in a home sale. Never had a non agitator. I was excited for this new washer. After a week I knew why they left it! My clothes did not seem clean; stains were still on them, when I used the delicate cycle a pair of pants went in folded and came out folded!!! I also would have to redistribute the clothes every time I had a load that was larger than five pieces, because it would stop. I would actually have to take clothes out and spin what was remaining then put those in the dryer and put the other clothes back in and spin those again. I was told I needed to use OxiClean on top of my normal detergent in order to get my clothes clean. Never again will I purchase a Whirlpool. Just bought an LG; fingers crossed.

We purchased a stackable electric washer/dryer unit and received in October. Had issues from the start. Called Whirlpool in Dec 2018 and they sent out their contracted service company. Told us they were ordering parts. Never heard from anyone. Called service contractor and they said never received parts. Called January. WP told us that because it was a new model, they didnt have the parts. We asked them to replace the unit. WP called us and said they would replace the unit and it would arrive in late January. NO CALL. Called 2/22 and said, no similar units available. Ask them to upgrade me if there were units available. Said they would and the inventory of the upgraded unit was promising. Would get a call from delivery company for a 3/6 delivery and install. 3/2: Called because hadnt heard from anyone and called WP. Today Katrina ID # ** tells me they are making the new upgraded unit with an anticipated delivery of MID MARCH. I just about flipped my lid. I asked for a supervisor of which she said she was a SR support specialist. I asked that this be escalated and I get a call regarding status. She advised that she would inquire and call me back. Likely shouldnt hold my breath or try to call back because you are on hold for up to 1-2 hours. Just to clarify, have never had an issue with Whirlpool. Every appliance we have in our home is Whirlpool. I just cant believe this experience. I am going to the media on my next stop.

It does not clean as well as I would like. I have to wash the dishes before I put them in the dishwasher. It is also much too noisy for my liking. It has the pot wash and the dish wash. It has several types of cycles, long - short and it has a drying mode. My next dishwasher will be bigger so I do not have to run it every day. My next will be stainless. This particular dishwasher is nothing special but I have my eye on one with the buttons in the top of the door so nothing is visible on the surface. My dishwasher is getting older and I will replace it soon.

Whirlpool is an awesome fridge. There was plenty of room for everything. I loved the freezer part too. I would love to have another one because mine was in a fire in 2015. You will like Whirlpool.

Whirlpool Cabrio washer - I had all the same problems as all the 900 others on this site. After 7 months, it died. The factory repairman told me it needed a new transmission and motor. I returned it to Costco for a full refund and did a lot of research and bought a Speed Queen. It has no computer. It’s just an old-school washer that cleans, and best of all, it’s made in the USA with a 10-year warranty.

My Whirlpool microwave has been great. Just the right size for my family, with enough settings that it wasnt complicated to use. I found it was very useful with different recipes that I liked to make. I always used it whenever possible to cut down on my cooking time because time is something we dont seem to have enough of. I have baked a lot of different items in my microwave, chickens, all kind of casseroles, cakes. You can even scramble eggs in this one!! It keeps dishes warm until you decide to serve it which is a plus because all microwaves do not have this option. I believe you will enjoy it too!

I purchased whirlpool Model# WFG540H0ES gas with convection. I purchased it because the price was $1000 dollars less than comparable ovens and even now the price has gone up $300 since I purchased it. I really wanted the luxe look at a discount price, a burner that you could lay a grill over, and five burners which it provided all of those things. I hesitated to buy this oven because the door fell off the last Whirlpool within three years and they refused to fix it so I tried not to buy this brand but it had the amenities I wanted for the price I could afford. I really like the oven. I like the oven the best because it really does make a great cake. I like the two large grates that sit across the oven. It makes it feel high end. If you dont wipe the range immediately grease gets stuck on the range and is hard to clean. This is what I like the least. Im ready to wipe on the weekend and its too late. It took me four days of internet comparison to decide on this one. The house is not painted, the cabinets are falling off the wall literally but I am extremely proud of this oven and it makes me feel affluent even though Im not.

Whirlpool 2 Cu. Ft. Stainless Steel Over-the-Range Microwave - My wife and I have just remodeled our kitchen and we bought all the Whirlpool appliances, fridge, stove and microwave. We have had them for about 3 weeks now and now the display on the microwave just stop working. I just cant believe this. Its going to be a real pain now to remove this and replace it. Has anybody else had this problem and I wonder if its even covered under its warranty.

Whirlpool Duet 2009 Model WFW9400SW02 - Worst experience ever with a new Whirlpool front Load washing machine. It broke down with error codes F28, F70, F71 13th month just after warranty and was leaking water. Bought 1 yr 153.00 Whirlpool extended warranty. Many reviews in internet have same complaint. Immediately had it repaired after waiting my 60 days to use warranty, but did not work after the door latch switch and one of 3 main circuit boards was replaced which was over $600.00. That was 2 visits. Fired them and had warranty company send different repair Co. They came twice with a cost of $840.00 and worked for 30 days and then had no power. 3rd repair company came out and wanted $350.00 to order part. I was offered $1195.00 cash or $1499.00 replacement top of line Whirlpool WFL98HEBU. Nice! But only 1 year warranty and I had to pay 200.00 shipping. I decided to take the money since I did not want to risk the break down on the new washer. The reviews on the new washer were not favorable with break down as the main complaint. 4 repairs in 1 year is lemon law on my warranty. My repairs were 4 in 45 days.

I needed a new washer and dryer, as I sold my other ones with my last house. I have been so happy with the economy of a front loading washer, and the clothes really dont require pretreating because Tide and the washer take care of everything!

I have a Whirlpool dishwasher that is under warranty. The dishwasher failed and Whirlpool service gave me a written report acknowledging their part had failed. It caused $20,000 worth of documented damage. Their adjuster came out after waiting for one month. I have a claim with them and no one contacts me. For a few weeks I was dealing with their legal dept and they said they were going to turn it over to the company that made the defect part. To which I advised them Whirlpool did the damage, I will deal only with them. Since then their legal dept has not answered one email. Whirlpool is trying to put the damage on another company rather than themselves. I have heard from NO ONE. I bought a Whirlpool dishwasher and their tech and their adjuster confirm the damage. Now here I sit one month later, cabinets destroyed, floor destroyed and garage ceiling as well as kitchen walls destroyed and at one point Whirlpool says maybe you should put it through your homeowners, they would pay you faster. I say Whirlpool dishwasher did the damage, Whirlpool should pay. WHIRLPOOL BUYER BEWARE!!!!! ANY QUESTIONS YOU MAY CONTACT ME AT **.

Whirlpool gold series gas oven with Aqua Lift. Very unhappy with this oven. Cons: Aqua Lift technology doesnt work AT ALL (manual cleaning required); stove top hard to clean; 2 front gas burners are super burners which is fine for boiling water, but too hot for regular cooking. Would be better to have one super burner in the middle or back but two up front is way too hot for regular cooking, even on lowest setting; oven cuts out while cooking -- unexplainable how this happens but you really have to watch the oven while cooking to make sure its still on. Pros: large oven so you can cook ginormous turkeys or prime ribs.

Do yourself a favor and do not purchase any Whirlpool gas heater product. There are numerous poor reviews on Whirlpool water heaters. The one I purchased, 50 gallon Whirlpool water heater; I had to replace the control valve three times. After the third time, (the water heater was less than 18 months old) I gave up and purchased another product. Whirlpool would not replace their poor product, but did replace the control valve, each time, which cost $100,00 labor each time. After the water heater was taken out, there were visible leaks on all connections. (A licensed plumber installed it.) Over a period of time, I lost a total of three days work, was w/o hot water three times for two days each issue. I hope I can save the next consumer similar difficulties with this product. Check consumer reports before purchase of this product. There are numerous complaints. Also, local plumbers can advise on how many issues they encounter with this product.

I was very excited when Melanie from Whirlpool customer service called me back about my complaint. WHAT A JOKE! I thought she was going to offer at least a repair considering by her own admission this same problem with my control panel of my double oven happened just last May (dead for the third time). Instead she offered me 15 to 30% off a new product if I bought it in the next 30 days! ARE YOU KIDDING ME?The first time the control panel died was when I used the self-cleaning feature. The oven never turned on again. Cost me hundreds. I have been afraid to use the self-clean feature ever since. The second time was in May and is no longer under warranty? Again it cost me hundreds!! Now I am supposed to be happy with 15% off another one of your products? Why would I have any faith in any of your products? I have since found out that Whirlpool has had so many problems with this model - they have quit making it. The repair man says Whirlpool cant make the control panels fast enough to keep up with all the repairs but this is still not under warranty - how about a recall? Do you guys stand by your products at all?

I can add my experience with the many others I have read about. My Whirlpool Cabrio washer top lid glass broke in the up right corner after only 2 months use. Like many other reports, this is not due to something falling onto the lid. It happens without warning and without operator interaction. This is a defective design!

Whirlpool is the manufacturer of most appliances including the Kenmore dishwasher. Your products are made horribly for the mother board to go out in 2 years is ridiculous. I purchased a stainless steel dishwasher from Sears in August of 2014. 2 weeks ago I received error codes E2 and F2. A technician came out and the mother board needs replaced because water got into it... its a dishwasher. The cost to fix $465. I paid $673. The sales person informed me that I should have purchased the extended warranty because the appliances now only last a few years. Seriously... fleecing of America. This is my last purchase from Sears. We have bought appliances for 30 years from Sears and this is the end. They could care less about customer service or their products. Apparently everything is now made by Whirlpool who will also be getting a review. Shame on you for making poor products.

Model CAE2745FQ0, Serial #C72680766 - Purchased this coin op clothes washer 2/2/2018 at Brandsmart, Deerfield Beach FL. Would not empty or spin correctly; 1st service call 2/28/2018. (Less than 30 days from purchase date). 3/21/2018 called Whirlpool again as same problem continues (as listed above). Washer is not being overloaded. Whirlpool repair visit scheduled again for 3/23/2018. This is the 2nd repair time since we purchased the washer on 2/28/2018. Purchased the same model 2 years ago, and experienced repeated problems to the point where we got rid of that machine and purchased the most current model referenced here. We are looking for a full refund of the purchase price as it appears that this recently purchased machine is on its way to be a repeat performance of the 1st machine that we got rid of (that was purchased 2 years ago). Again, we want the full purchase price refunded, which is $900.88. This machine is not even 2 months old. Thank you.

I do like my Whirlpool refrigerator, but it started to not cool things anymore. I had to get it fixed. The professional I had come out to fix it said that these particular Whirlpool models didnt have a specific part they they needed. It also got built up with ice that needed to be broken down. Overall, I wouldnt buy this model again, but that doesnt mean that all Whirlpool refrigerators are bad. Just this particular model.

Whirlpool 29 cu ft French Door Refrigerator WRF989SDAM - We purchased this refrigerator September 2013 for our new home. We moved in November 18, 2013. The refrigerator made a very loud buzzing/humming noise from the beginning and did not make enough ice. The shop we bought it from came on 2 occasions to work on the ice maker and finally totally replaced it. Then the rack on the bottom of the left door fell out and contained glass jars of pickled vegetables. They broke and made a big mess and etched our travertine tile floor. We called the shop and they sent their son out who put the rack in with duct tape which of course did not work so we took it out and put it in the cabinet. We had to pay to have the tile polished to remove the etching. On the weekend of November 15, 2014 the humming noise was so loud that we called the repair person again and they came out on November 17, 2014. At first they thought it was a fan motor but the freezer started making a loud noise and the owner came and said the compressor was going out. Our food was beginning to thaw and we asked if they could at least loan us a refrigerator to use. They brought us an old small fridge which was put in the garage. We took all our food out there. They came November 25 and picked up the fridge to be repaired. We had been told the warranty was out but after calling your company they were told Whirlpool would cover parts and labor. Today is Thanksgiving Day and we can not cook a big meal due to the small fridge and freezer and we are buying bags of ice every day. We have family visiting and must go out for dinner. We have no idea of when our refrigerator will be returned to us. This has been an expensive and disappointing experience. I would never recommend your refrigerator to anyone due to this experience. I really feel we should have been offered a new refrigerator at a discount. We bought all our appliances from Dons Appliances in Okeechobee, FL 34974 and they are all Whirlpool. This refrigerator cost $2299 and our total order was $9,642.84. We would appreciate a response from your company.

We bought a Whirlpool Cabrio 6300 washer based off the salesmans recommendation (not very happy about this). After the warranty ran out, every time in the spin cycle, it makes a sound similar to a piece of metal banging around inside the cylinder during the cycle. Our friends have told us they had a similar experience and for their machine, they found out the bearings were going out. Weve had this machine a total of 3 years. I doubt we ever buy another item from HH Gregg plus will do our investigation on Consumer Buyers digest before we toss any more money out for a washing machine.

I purchased a Whirlpool duet front load washer 1/2013 new from Lowes. In 5 yrs it is my 2nd washer of Whirlpool. After 2 1/2 yrs, the bearings have gone out, also every time I run the cleaning cycle, water leaks out under the washer. My boyfriend looked the parts to fix the washer, since I called Lowes concerning the warranty and its out. Cost to repair, just in parts would be around $400, I paid a lot of money for a product to last only 2 1/2 yrs. Such a lack of quality in workmanship. With these price, there should be better quality. Do not purchase a whirlpool. 2 washers for them in 5 yrs is not a great track record.

We bought our Whirlpool Refrigerator a little over three years ago. Within a few months we started having problems with the unit. From ice maker issues, cooling and freezing. Initially the frig was covered under Whirlpools 1 year warranty. Then our extended 3 year warranty kicked in through HH Gregg which they supplied for free because of their poor handling of the initial sale. We have lost track in how many times a repair man has come out to work on the refrigerator. In the last year alone its been at least 8 times. The most recent problem had been the freezer not defrosting properly to the point where we had to store food in our neighbors freezer. The repairman has tried everything he knows and is stumped. Well our extended warranty has run out but theyll continue to work on the problem as long as we report the issue within 30 days which creates a whole different set of issues. The extended warranty states they will replace the refrigerator if it has the same problem 3 times. However what they dont tell you is that if you call BEFORE 3 time period its considered a recall and that doesnt count towards the 3 strike rule. We contacted Whirlpool and they wont cover the refrigerator because the repair company isnt on their approved list. Really a Sears repairman isnt approved? So buyer beware of a lemon Whirlpool Frig! They seem to have a way of not covering their product.

I had this stove for less than 3 months and the glass top broke after turning on the stove. Now I tried to find out how to purchase a replacement but it cost as much as a new stove....Ughhhh this is so aggravating.

Today I had the unfortunate experience to have to deal with Whirlpool customer service and claims. I WILL NEVER BUY ANOTHER WHIRLPOOL PRODUCT again! My refrigerator, that was purchased in 2013, has a door misalignment problem. It is a known problem with Whirlpool (service pointer W107317828). My refrigerator serial number and model number are affected. Because I am outside the one year warranty, Whirlpool refuses to provide service that is required to fix this known issue with my model/serial number. After having to talk to four supervisors the only resolution that was given was that they would cover the cost of the 7/16 hex nut ($4.33). Dont get me wrong I do appreciate the offer.The two supervisors that were below her assured me that no one can do anything to assist me further. The attitude of the second and third supervisor was pathetic. After over a hour on the phone I was so disappointed that I could not take it further. The cost that we are talking about that I am asking them to pay is $154.28. I am very disappointed. They say they stand by their product. To me standing by your product means that you will fix or replace any known issue. $154.28. I hope it is worth it to you Whirlpool. You lost a long time customer.

The agitation is too loud. I called Whirlpool customer service and said I wanted to return the washing machine because it was so noisy. Whirlpool customer service agreed that it was noisy and said they would send a technician out. Whirlpool customer service never told me the technician they were sending would cost me 25% of the washing machine cost. The technician said this is normal all machines are this loud. Now I am out the cost of the washing machine plus the cost of the technician and all I have is a very noisy washing machine. Im a real satisfied customer. The machine was bought 12 days ago.

I purchased this washer model WTW4950XW0 new. Within 6 months, it stopped spinning and was repaired under warranty. The spin actuator was defective. Great. A few months later, it stopped spinning, repaired under warranty and the spin actuator was bad. A few months later it stopped spinning, repaired under warranty, and the actuator was bad. Great. Another few months it stopped spinning again. This time, Whirlpool sent someone to repair it, another bad spin actuator. This time we had to pay for the part. So now that we are completely on our own, it stopped spinning yet again. Let me guess. The spin actuator is bad!!! Incredible. What a piece of crap. This washer was never used heavily.

Had the washer 3 years. After 1st year had to replace motherboard and lid locking mechanism. Beginning of year 3 the basket came loose, the machine wouldnt spin the water out of the clothes completely and then it quit cycling into the next cycle, ie, the tub filled up with water for the wash cycle but then would not begin agitating. The water sat in the tub until the wash cycle was done and then would drain but would not spin. Each cycle had to be manually started by pressing the pause button, raising the washer lid, and then pressing the pause button again. I called a repair person who ran a diagnostic on the machine and said it needed a new pump, new motherboard again and something else to make it spin properly. Sorry I dont remember what the something is. The estimate to repair was approximately $759 so I am now shopping for a new machine thats not a Whirlpool.

Bought this Whirlpool washer (WTW5000DW0) to save energy and water consumption. It has been awful from day 1. Clothes come out with detergent (white marks) all over them. Clothes aren’t spun out enough to dry them. It takes FOREVER for a load to finish, I can’t imagine that this is saving me anything on electric. Waste of money. Do not buy this!

We purchased a new home in July of 2011 and we paid extra for the upgraded appliance package, which included a Whirlpool Microwave/Convection Hood Combination unit. We have Model # GH7208XRS3. We use the microwave a few times a week and only used the home 6 months each year during 2012, 2013 and 2014, for a total of approximately 18 months. From the very beginning, we had trouble with the microwave control panel turning itself on and the electronics going through various timing and programming functions independent of any human operator.During the combined two-year warranty period from July 2011 July 2013 (the Manufacturers Warranty lasted one year and the Developers extended Warranty lasted an additional year) we had 5 service calls on the same issue. The Authorized Repair Center repairman called the Whirlpool Tech Line while he was in our home and was told that there was a flaw in the design of this model. They replaced the door and then when it acted up again, they replaced the control panel. In Nov. 2012, after the repairman told us the door needed to be replaced again, we asked for a new appliance since we had the same issue repeatedly and they had already tried to fix it by replacing the door and it was still under warranty. We were told that Whirlpool would not replace the appliance until they had tried to fix it three times and we needed to get a new door again. We were told that because it was the same issue repeatedly, we would get a replacement if it still went bad after the warranty was up. So we had the door replaced again, which did not fix the problem.In late 2014, we again had the same issue with the control panel and made a call to Whirlpools Customer Experience Center. At that time, we were told that the warranty was no longer in effect and Whirlpool would do nothing to fix the issue. Even though it was the same issue that they had attempted and failed to fix while under warranty, the company would no longer stand behind the promise of customer satisfaction and told us they will not replace a 3-year-old microwave. When I asked the Customer Service Rep to speak to a Manager to escalate the issue, I was transferred to the Tennessee Office. When I got the same repeated run-around from the Supervisor, Melissa, I asked that Customer Service Supervisor to let me speak to a Manager and she told me she could not give me the name of anyone else to speak with and hung up on me.I am writing to you to express my extreme disappointment in Whirlpool and the products reliability, the way the company has handled fixing the problem and especially in the conduct of the Customer Service department. Whirlpool gave us nothing but a run-around for the years the warranty was in effect, knowing that this model has a design flaw and trying to do band-aid fixes until the warranty ran out. We were told that our only option now is to pay to have the same problem fixed a fourth time or purchase a new microwave.Whirlpool has trained their Customer Service people to be polite but ineffective and obstructionist on the phone and then hang up on the customer when they cannot resolve the customers issue. I believe that Whirlpool should be committed to customer satisfaction and making sure that their products work as intended and fix the problem that was reported while under warranty, even if it no longer in warranty. Whirlpool should be as disappointed as I am that after three attempts the problem is still not fixed and should be committed to customer satisfaction enough to replace the appliance after three failed attempts.

If you want clean clothes dont buy this machine(Cabrio Washer)! First of all I find that my clothes have dry spot on them when I pull them out of the machine. Whirlpools response is that the machine spins at such a high rate that the cloth will actually seem dry. Doesnt make sense to me that a shirt that has another garment on top of it gets dry in an unexposed area. I have also been told to always use the high water setting. This helps but the clothes still are not clean. Also my dark slacks come out with residue lines on them - Whirlpools solution; never wash anything in cold water. In addition the machine is very noisy. It sounds like the water pipes are being kicked out of the wall. And forget about washing a king size comforter as advertised, a twin comforter doesnt get clean or even thoroughly wet and residue lines are left behind. Hate this machine! So glad I didnt buy the extended warranty since my attempts to have them stand behind this product have failed. I feel the money would be better used towards a different brand.

Recently, I was having a problem with my Whirlpool gas range so I contacted the 1-800 number. Long story short, the repair cost was so high I would be better off getting a new range. But believe me, it will not be a Whirlpool.

I purchased a Whirlpool washer in 2010. It has started to rust. I called the customer services dept. They told me that there was nothing they could do about it because it was over a year old. I asked to be transferred to a supervisor. She told me the same thing. I told her that its not as if Im looking for a new washer. She said that there was nothing they could do; I had to pay for the repairs myself. I told her, After spending almost $1,000 on a washer, I have to pay for the repairs? She said, Yes, maam. I asked if I could speak to someone over her. She said that she had to take down my name and number and someone would call me back in 24 hrs ... from the management team.She asked for my number and not my name and said someone would be calling back. I told her, How are you going to forward the message without a name? Maam, Im sorry. Whats your name? I doubt if anyone will be calling me back. Whirlpool customer service sucks! They dont know how to treat their customers. Watch out for the warranty. What they call a warranty is not.

I have a Whirlpool oven and dishwasher and have had nothing but problems with them both since day one! Our oven went out Christmas and couldnt get service on it and we were entertaining for Christmas. DONT EVER BUY A WHIRLPOOL PRODUCT!!! If you do you have no one to blame but yourself.

My house was built 20 years ago, with all Whirlpool appliances; built-in microwave over the electric oven, gas cooktop, and under counter dishwasher. The oven just gave out. Everything else works fine! Let me repeat that. I have a 20 yr old Whirlpool microwave that works just fine! Well, since the oven broke, we thought, maybe its time to update all the appliances. We went to the large appliance store from which our original ones came, and were told that all microwaves are now made in China by Sharp, and are crap!! Wed be lucky to get 3 years out of one. My jaw hit the ground. I couldnt believe the appliance salesman was telling us this! In fact, the appliance repairman that diagnosed my oven to be unrepairable ($100 trip charge, thank you very much) didnt have much good to say about the newer refrigerators... They contain much less Freon and dont seem to hold up as well... So, I guess Ill just keep my old appliances going as long as possible! How can appliance manufacturers stay in business!

This piece of junk just broke down not even one year after the purchase. Every singe Whirlpool washing machine has broken one way or another. This one will set the wash time for 57 minutes, and exactly 24 minutes left in the cycler, you hear this big crash and then everything stops. Another dumb thing about this piece of crap is that when the problem happens, the POS keeps the lid locked so that you cant tell what the problem is. What morons would put a lock on the lid? Its not like someones going to take a jacuzzi bath!Restarted the POS again, and exactly 24 minutes left on the wash cycle, there was another crash. Both times, exactly 24 minutes. NEVER BUY FROM WHIRLPOOL!

I am completely dissatisfied with the Whirlpool Cabrio top loading machine. Our washing machine is less than one-year-old. It doesnt get the clothes clean, especially the darks, and it is so rough on the clothes that they come out twisted tied into knots. The dark clothes come out dirtier than they went into machine. Even though we use the dark detergent on the dark clothes and program for an extra rinse cycle, the clothes come out with white powder all over them. They need to be washed again and sometimes again. And sometimes they still dont come out clean. That is not very energy efficient. The clothes come out of the machine so wrinkled that everything needs to be ironed. I can imagine making washing machine that doesnt do its primary function, which is to get clothes clean. Todays families do not have time for this extra work.

I purchased a Whirlpool side by side refrigerator in Jan 2014. The first thing I noticed was the installers bought the appliance in without a box. The next thing I noticed was the door would not close unless you gave it a big push. While looking around at the hinges, I found 2 hairline cracks at the base of the refrigerator and 2 dents. I called Service and they sent a technician out. The technician told me they are going to want to epoxy this and you will see it. They asked did it get delivered in the box, I said no. I asked why, she said it should have been delivered in the container so you would know that it is new and not a rejected one from a customer. I called Whirlpool to voice my issue with having this epoxied. Kecia was the CSR...she said that is the normal repair for a crack. I told her I had a Kenmore refrigerator for 23 years and it was still functional when I bought this. I replaced it to get the energy savings. I told her I wanted the refrigerator replaced. I told her that the cracks tells a story about the quality of the appliance. I asked her what happens if these cracks expand after the year warranty expires. She said you can buy the extended warranty. I said but the existing warranty will not cover the cracks...what will the the extended warranty do? I asked if there were any recalls...she said no. I asked have there been similar complaints about cracks and dings (not that I thought she would answer yes). She said no unless someone had stepped on the base of it. I told her I lived alone and I definitely did not step on the base of the refrigerator. She got aggravated (almost to the point of being rude) and said Mam, no one said you stood on the base. I asked her repeatedly if there was someone else I could speak with. Her repeated answer was I am authorized to speak with you. She wouldnt let me to speak with anyone else. I am done with Whirlpool and stuck with this substandard refrigerator. Not happy at all in Va.

Friends and family dont you ever dare to buy a refrigerator from Whirlpool - Best Buy!!! They sold me a defect refrigerator and after 2 months begging to see a technician, they are telling me that they are going to fix it. Im so tired of them trying to fix it. Theyve been here 4 times with no luck. All my food is rotten and frozen. And its a new refrigerator. Gosh. As you can see, the water in the plastic cup that I left in my refrigerator are frozen which is not supposed to happen. I feel that Im dealing with nonsense. They dont care. They just took my money and thats it. Im left with a new defect refrigerator that doesnt work. Ridiculous.

Within 5 years, this is my experience: A broken brand new Whirlpool fridge after 6 months of purchase; a broken oven that needed repair after 1 year, and today, the oven door just shattered in pieces after I heard a loud noise from the kitchen, almost injured the kids. And guess what, I just returned a new Tilt-Head Stand Mixer KitchenAid that wouldnt stay in place; the head keeps on tilting and would not stay locked. After being on hold on the phone for almost 3 weeks for a return, I found out it was a Whirlpool brand family. This is horrible, I would suggest to never buy the Whirlpool brand; their products are a real nightmare and their customer service is not reliable. If you do buy from them, expect unreliable products and very long long wait periods on the phone.

Are there negative numbers for ratings? Horrible, to say the least. Whirlpool is the parent name for KitchenAid ovens. I have an electric oven and the glass on the front door exploded! Whats worse is that I have been given the complete run-around! I have called, wrote, waited, and tried ordering through other companies--still no luck! How does Whirlpool get away with this? It seems that Whirlpool no longer makes the part!! Do they really expect consumers just to replace an oven every few years? Poorest customer satisfaction I have ever experienced! This should be a consumer fraud grand suit, as there are numerous complaints about the same issue with Whirlpool appliances! Stay away from this company by all means!

Ice maker has stopped making ice on several occasions. Also when you try to get ice out of the door dispenser, it will continues to release ice but will not go down the chute and when you open refrigerator door it spills out all over the place. Getting ice other than from the door is no easy task. I have taken to putting a bowl under the ice dispenser. Interior of refrigerator is not user friendly for positioning items. Bought in a hurry back in 2017 and have regretted it ever since.

This microwave has crack everywhere and its barely 3 months old. When I want to use it, it makes this weird noise and then it stops. I have not talked to Whirlpool yet, but Ill see what theyll say. My recommendation right now for all those individuals trying to purchase a microwave, dont even look at Whirlpool brand, they just ***.

Water saver does not provide enough water to wet the clothes. Even deep wash cycle does not provide enough water. This is right from the start. We should have returned it the next day rather than trying to learn how to use it wasting time so it could never be returned. I rated them as 1 star because there was nothing less I could have given them. DO NOT BUY ANY WHIRLPOOL PRODUCTS.

Worst refrigerator Ive ever bought. Previous one still perfect shape. 22 years old. Freezes everything on top shelf. Motor making grrrr noises. Had repaired. Now bottom crisper drawers so cheap the plastic is breaking. Drawers wont slide. Now Deli tray lid snapped in half! STAY AWAY from this USA made product.

Purchased a Whirlpool french door refrigerator at Lowes less than two years ago. Last week the freezer compartment failed, out of the one-year warranty of course. The independent tech who came to service the machine told me of all the refrigerators he services Whirlpools are the closest to total junk and he would never recommend them. Wish I knew him before I bought this soon to be piece of trash. The CEO of Whirlpool, Jeff Fettig, received total compensation valued at $14.4 million in 2010, up about 15% from a year earlier, the appliance maker reported in a securities filing recently. Appears to me that Mr. Fettig is ripping off customers for his own gain, with his boards approval. Shame on all of them -- another example corporate rip offs that are plaguing our nation.

Problem of refrigerator is working good for a few days, then the freezer is all melted down for a few days, then back to working good again. Model: FD2560HES. Serviced on and by: 7/16/2015 - ** - told me the controller board is bad, need to order part. 7/23/2015 - ** - replaced the controller board. Resulting same problem. NOTE, which means my old controller board is as good as the new one. 7/30/2015 - ** - opened the freezer, back of refrigerator, told me the compressor is no good, gave me an estimate of total cost $817.86. I did not accept the proposal, and I did not agree the compressor is no good. I called and scheduled for service after and scheduled to have service on 8/4/2015. Then got called from the office, said, Cant come on 8/4/2015 and told me I have to pay the $95.00 first visit. So I called and spoke to the manager, then scheduled for next service.8/13/2015 - ** - when he came, the refrigerator is working fine. He said, Cant diagnosis the refrigerator, told me to call for service when it is not working. He said the compressor is good. 8/15/2015, early morning the freezer is all melted. I called, been told cant service the same day. 8/17/2015 I called the office (1-888-717-9322), requested to talk to the manager, promised to call me back. By this date 8/28/2015, still no call back from the manager. They are located in Michigan. I was told the local office address is: 9582 Katella Ave., Anaheim, CA 92804.

Purchased our hot water heater in August of 2011. About 3 days ago, it just stopped working. Surely it should last longer than this, right? Nope apparently I was taken! We called the manufacturer and described the issue. They said it was the thermopile. They could send us another out in a few days but we didnt want to wait so we paid $50 for a new one we were able to locate at a hardware store. Nobody sells these! We replaced the thermopile but no results... Pilot will not stay lit. Called Whirlpool back and they said to hit the reset button which we did. Called a technician (several) which wouldnt touch the heater. Said nobody works on these because they are riddled with issues. I pleaded with him to test it which he did. He said the control box is out! He said to cut our losses and buy a new one! I am so very upset! I cant afford another one! We called Whirlpool back again to see what they would say this time - they are sending us another control box! After reading all of the complaints and being without hot water, I am not hopeful of a good result! I plan on replacing the control box that they send and then saving for a new heater! I want my money back which Ive heard just wont happen! I have also had nothing but issues with my gas stove made by Whirlpool ever since it was only 6 months old. STAY AWAY FROM WHIRLPOOL PRODUCTS!! Run!!!

Whirlpool Cabrio washing machine - We purchased the (best name brand) from Get It Now and all we ever had was problems. We will fill the washer 1/2 full of clothes and the clothes on top would not even get wet. So we have to do it again, to make sure the rest of the clothes were washed. Many times there was white smudge marks on the clothes, sorta like powder (we use only liquid soap that you recommend). Today I washed a child’s bedspread for the 4th time because the stains would not come out (from a cookie). I had to turn the bedspread twice just to get it wet. I used bulk load and heavy duty load and it doesnt work. Your product is a very big disappointment for the price a person has to pay. I will recommend that no one purchase this product. Your people need to do further research on who this machine cleans clothes.

I purchased a range and refrigerator from Whirlpool and have had nothing but problems with them ever since. Ive only had the range for years and (2) of the top burners are no longer working. Again, the refrigerator is only 5 years old and its handle has broken 5 times. I have needed to replace the handle every year that Ive owned the refrigerator. Whirlpool only offered a (1) years warranty for these faulty appliances and then immediately started to bug me about purchasing an extended warranty. I guess they knew that their junk would hold up, so they started pushing a warranty. Finally, their customer service while apologetic, are very robotic and appeared to have heard my complaint before. So, SAVE YOURSELF SOME AGGRAVATION AND PURCHASE ANOTHER BRAND. For if you dont heed my warning just know that youve been warned.

We bought a new oven/range in April 2019. December 7th 2019 it stopped working. No power at all. We contacted Whirlpool about our unit as it was still under the year warranty. They contacted their local repair company. 3 times they have said they were coming out to fix it and they had the part. Three times they have told us never mind. They didnt have the part and would have to come later. Most recent update, they wont get the part until the 20th and wont make it out until the 23rd. That is over 2 weeks after our unit broke and it is the holidays and we will have family visiting. We have tried to get answers about what is really going on and we keep being told they cant help us or give us any answers. So frustrated. You can bet I will never buy another Whirlpool appliance again!

After reading endless stories regarding Whirlpool water heaters, I ended up here and read numerous complaints and every company response had the same message from Chris-- Go to whirlpoolwaterheaters.com/help. I went to the website and called the number (877) 251-1679. I spoke with the most helpful gentleman (Lenny) who helped me troubleshoot some things and even called me back to inquire regarding success and gave me other tips to check if the problem occurs again.

I have a Whirlpool Cabrio washer and dryer combo. Recently, I have learned that the washer has a very common problem with the water pump. I have read amazing amount of complaints about this problem and apparently the company has nothing to say about this. The cost for parts and labor for replacing this pump is about $400.00, almost half the cost of the unit. This is unreal!

My side-by-side refrigerator leaks water. I find water on the floor but we cant find the source. When I called Whirlpool, they stated its not under warranty, but we can schedule a repair appointment, I declined. Im still looking for the leak. Its intermittent, sometimes I dont see water for a while. The last fridge we had, we had to get rid of it because the sides and front got too hot to the touch. I was afraid it would cause a fire.

I have been trying for a month to get my fridge repaired. 2 techs later and still nothing. The 1st tech never turned in his report and I was informed by your customer service that it was my problem and I had to try to track him down and get it turned in. Tech #2 just left my house. He walked in, stuck his arm inside the freezer and said feels cold to me. I pointed out the melted popsicles and that the ice maker was not making ice because the freezer is not freezing. He then said he doesnt have the tools to do the repair, if it can be fixed, and to call him back after the Holidays. I have been w/o a fridge since Thanksgiving... a month. And no one has a solution. I was sold an inferior product that has a manufacturing flaw but I have to suffer for it. $800 out of my pocket and all I get from Whirlpool is Oh Im sorry to hear that. We can send out another tech. The fridge is less than 6 months old and still under warranty. It is a defective product that Whirlpool refuses to stand behind. I guess they are trying to wait out the warranty period so they are off the hook and we are stuck buying a new one or paying the tech for the repair. DO NOT BUY WHIRLPOOL PRODUCTS! Go Samsung, my previous model.

My husband and I purchased a new Maytag top load washing machine from Best Buy in May 2017. On June 19th, a month later, as I am washing, all of a sudden the machine dies down. I checked everything from the outlet, the plug to the circuit breaker, and nothing seemed to help get my washer to start up again. Unfortunately I had wet clothes inside and the lid is one of those that locks itself and it would not open. :( I called Whirlpool/Maytag to explain my situation and could not believe that they told me that they only have 1 authorized appliance repair dealer they work with in my area and that they didnt show any available appointments until 4 weeks from now? WHAT? Are you kidding me? I could not wait that long, especially since I had soaking wet clothes sitting inside the washer.I asked if I called someone else myself and have it repaired sooner, would they reimburse me for the expenses. They refused to do that and told me I need to wait for their own authorized repair dealers. Talk about bad customer service here :( My husband called them back and asked to speak to a supervisor at Whirlpool and was told that it shouldnt have to be that long for us to wait for repair so why was I told that in the first place? The supervisor proceeded to tell my husband that we will get a call back in 5 days? ARE YOU KIDDING ME? 5 days just for someone to CALL us? And then have to wait longer to get our service done? No way!We think that Whirlpool sold Best Buy a lemon and we are paying for it! Why cant they say that they will get in touch with Best Buy so they can deliver a new working machine and take this lemon back? We are not happy with their responses so we will be paying Best Buy a visit to see what else we can do. I already spent unnecessary money to go to a laundromat to wash clothes :( I would recommend that people stay away from Whirlpool products. Well see if we can exchange ours for another brand.

French door style leaking water on the floor. Is Whirlpool covering the repair?

Whirlpool built-in electric oven self-cleaning (model # GBS307PRS01) has a problem with self-cleaning. Every time you use the self-cleaning feature, the thermal fuse switch and thermostat burn up. This has happened on the two occasions when the self cleaning feature was used. The only thing that Whirlpool will tell you is that there is no recall on that model.

It works ok and fits in a tight spot. However, the top shelf will suddenly start to freeze the food and after a day or two it will stop. The fridge makes terrible loud banging noises. Were told it is the coolant but it is extremely annoying. A repairman moved the line closer to a heating and it doesnt bang as much. Because of this, I would not buy a Whirlpool fridge again.

The beat goes on. My Cabrio washer is still down. After working for a mere 14 months, the control board died, and the machine would not spin out water. The repairman ordered a new one. Though the part arrived several days earlier than predicted, the repair service said they could not send anyone out, until our scheduled appointment. At last, today, the repairman arrived. I am ready to start whittling down the mountains of laundry we have stuffed in every closet. Some areas of my house are starting to smell like a locker room. It is not convenient for us to haul everything to a laundromat, or impose on a relative who lives nearby.The repairman was in the laundry room for at least 45 minutes, and then very apologetically tells us that the part is bad. It will not work at all. He has ordered a new one, and requested rush service, which I think they will ignore. I cant help but think these parts are manufactured somewhere outside the USA. Well, listen to this Whirlpool, I would rather pay $25 more for this part, and have your washing machine work. Dirty laundry might seem unimportant to you. It is not unimportant to us! If you cant do better than this, make something else. I am furious, and will spread this news to everyone I know, and I will report on this situation again.

As very happy owners of a previous model of this fridge freezer when ours needed replacing, we went direct to Whirlpool and bought the latest model. What a mistake! Other comments on this site are so accurate if only we had seen them before. A kitchen floor covered in ice mush (cubes seem out of the question) and tepid water from the water dispenser whereas on the previous model it was chilled. Basic functions that the previous model excelled at. Sadly it is also badly designed inside the fridge. We raised these issues with Whirlpool within our first year who merely said sorry you are unhappy and thanks for your comments. Be very wary of Whirlpool products and service.

Purchased side-by-side model fridge, and within a month, the ice-maker froze up. Within a year, the relay switch failed, and caused the compressor to fail. What a lemon. Also, the clear bins in the door of the fridge side, have all cracked. Whirlpool says it is a cosmetic issue, but I think it is hazard and a material processing failure during their manufacturing process. They obviously would not cover any cosmetic issues under the warranty.I was one of the lucky ones, at this point, as the repairs were under warranty (expensive compressor, only by one week), had to buy an extended warranty to cover me in the future. I was only out the cost of extended warranty, and a fridge full of food. Lucky me. Customer service is worthless for any issues. I dont think Ill buy another Whirlpool product again. Buyers beware.

Whirlpool Electric Convection Range - We purchased a Whirlpool fridge, range and microwave, I am finally sending my review after another of many frustrations with the AquaLift self cleaning oven. NEVER, NEVER buy one unless you love cleaning your oven. The temperature goes to 160 for 40 minutes, it does nothing to clean your oven. I called the co. we bought it from. The fellow said, Oh you should clean your oven weekly, really there are 2 of us and I use the oven maybe 2-3 times a week without spillovers. When I do have spillovers I use the AquaLift waste of time, then have to spray it down with Affresh Spray the co. I bought the range from recommended, still have to scrub hard to remove built on spills. Save yourself the money and frustration. Buy anything but a range with AquaLift self cleaning.

I bought a Whirlpool larder fridge 18 months ago. It suddenly stopped working so we got a service engineer up who said there was no gas. He said it would cost 50.00, but with no guarantee it would work afterwards.

I purchased my Whirlpool Duet washer about 14 months ago. After about 8 months, I noticed that it had started leaking. It was under warranty and the seal was replaced no problem. I then started to notice that my clothes were getting small tears in them. Around January (13 months after purchase), I got tired of finding new clothes and jackets with rips and tears in them. I finally found that the plastic piece around the entrance to the washer was rough and jagged. I called Whirlpool and they told me they could send out a service tech to file down the jagged edges. They told me this was a common problem caused by the zippers on jackets hitting the plastic and causing it to become rough. Because it was one month out of warranty, I would have to pay for the service call. The lady told me I could try filing it down myself. I feel like I should not have to file down anything 14 months after purchasing a new washer. I feel like I should not have to worry that my clothes are ruined every time I wash them. If this is a common problem as the lady told me, it appears to me to be a design flaw and should have a recall. I have lost several outfits and jackets due to this machine and I am very frustrated that Whirlpool would not stand behind their product.

I bought a Whirlpool water heater not even 3 years ago, and I am already replacing parts; thermostat,thermocouple, and as of yet, no fix. We contacted Whirlpool, and they said that everything has been tried, and if the thermocouple doesnt fix it, well have to hire a plumber at our expense. Its kinda ridiculous. The water heater that we replaced, had been in the home for almost 17 years.This one didnt even make it to 4.

I have to wiggle everything just to get thru a cycle on my brand new dishwasher! It fills up and works great when it does work. No prob! But it takes a good 30 minutes to get it work and I walk away come back NO WATER! Sometimes I have to unload it just to wash them myself! Now Im going back to purchase place and return or have repaired. Less than year old, repair free?

The machine was great and handled large amounts of laundry. It was very expensive but my wife was happy with its performance. A year and a half into owning it, the electrical code F70 comes up and it stopped working. When I checked online, I found it is a common problem. I contacted whirlpool customer service and they could not do anything. Spoke to the manager, Kiesha and she refused to help me even though I bought both the washer and dryer for a lot of money. Customer service is not a priority evidently. She denies that there is an on-going problem when both the internet and my service tech say differently.

I purchased my water heater from Lowes about 11 months ago. The heater worked just fine for about 3-4 months then a popping noise started like a drum. I called Whirlpool and got this song and dance story with several email telling what is needed to do. Whirlpool said it was a water knock and I needed to install some devices on my water line or a tanks which cost a few hundred dollars. I called the plumber and he replace the main control valve. Same problem again so I called several other times and a plumber came and said it was my water pressure in which his gauge was incorrect. I went Lowe’s to complain and they said they would check into the situation and call me. It’s been several days and no results. Still the same problem. The Heater is a piece of trash and would not suggest anyone purchase one. It a total piece of trash and will replace with a premier heater very soon. Requesting Lowe’s replace or will take to Small Claims Court along with reviews pointed here. By the way, they want $450 to install the items on my water line - almost half the price I paid for the heater.

Electric hot water heater model E40H6-45-100 - Purchased at Lowes. Husband installed, tank filled, no hot water coming through house lines. Called support center several times after trying each recommendation that did not work. They kept saying it was a plumbing problem. My husband is very smart when it comes to electrical and plumbing. He has done numerous repairs to our homes over the last 30 years we have been married. He knows what he is talking about and told the support tech that he believed it was a faulty water heater. She immediately said the units are all tested before they leave the factory. The final step was to remove the nipple that the hot water flows through out of the tank and remove the two black bellows. Now my husband can see directly through the piece but also decides to put his finger through the the open whole on the top of the tank and cannot get his finger through - it is blocked. He gets a flashlight and a screw driver. Puts the screw driver through a thin plate that was blocking where the water should be coming through. He can now actually see the water in the tank. This was the whole problem! So they could not have tested this tank. They did give us a ref number to take parts back to store to replace parts we already bought and cannot use. Its the time and energy on whats suppose to be an easy job that counts. Will not recommend Whirlpool products to anyone and probably will not purchase any in the future. Ours was not as bad as most of the other reviews I read but wanted to advise others who may think about what brand to purchase.

I had a 6 year warranty on the new Water heater and about only 4 years into it the tank began leaking. Whirlpool replaced it but of course I was responsible for Parts and labor to replace it. The replacement only lasted just over only 2 years and just outside the total of 6 years from original purchase date on the first. Whirlpool refused to discuss it since it was a few months out of warranty. If someone else has purchased this heater it would have failed at 2 years and they would have had to warranty it anyway. I will never own another Whirlpool appliance because of their substandard products and warranty. I only wish I had reviewed the reviews of others and taken their experiences into consideration and not purchased Whirlpool. I am now out for another heater and reinstallation charges again.

Bought Whirlpool refrigerator Model GB2FHDXWS from Best Buy in July, 2012. I began freezing up immediately. Called Best Buy. They replaced it. Now the second one quit. Freezer doesnt work. Refrigerator motor works constantly. Called Whirlpool and was informed unit only has one year warranty. Got an estimate to repair it. Evidently, sealed unit needs to be replaced at $700. Will never buy another Whirlpool appliance again. Will not deal with a company that will not stand by its products.

Cabrio washer 2015 model - The worst washer in 40 years. Everytime I use it I ask myself why did you buy this? Sure it conserves the amount of water but I havent noticed a nickel in savings because you have to wash the same load a couple of times. Since the days of cleaning in a stream clothes have been beaten to remove soil. How in gods name was I fooled into thinking this washer would actually clean our clothes. I put a folded tablecloth in it and when I emptied it the tablecloth was still folded. IF YOU NEED A CLOTHES WASHER TO ACTUALLY CLEAN CLOTHES, DONT BUY THE KIND WITHOUT AN AGITATOR. (serial # C52242825)

Whirlpool N50T91-403 purchased in Mar 12 had an error code 4. I knew the water heater had a safety installed in it when I was working on the plumbing and allowed it to drain the hot water side down to 16% of capacitance of 50 GL. After the plumbing issue was resolved, I saw the water heater had shut off (thermal protection) but the switch wasnt tripped as far as I could tell. Knowing small processors can only remember anything if they have power, I removed the Honeywell circuit board and with my multimeter probed all of the capacitors contacting them both (-) and (+) and in reverse order. Doing this forces the IC to forget its codes because they require a small amount of voltage to remember them, usually powered by a small capacitor. I reinstalled it and voila! Presto! It works again.

Purchased suite of appliances. 2 years later front burner will only operate on high (fire hazard). Fridge icemaker in door has never worked properly. No ice or shooting everywhere. Whirlpool offers no help because did not purchase pricey warranty & are nasty. Food freezes inside fridge & its my fault. Never Never buy whirlpool or any of their products KitchenAid Jenn-Air. There is a whole list!! They say made in USA. LIE. They are assembled in USA. Everything else is outsourced. No integrity from this company & definitely do not stand behind their products. Customer Service is non existent!

I have been unhappy with my Whirlpool Cabrio washer since I purchased it from Lowes. I should have looked online before I bought it and then I would not have made the mistake of buying it. The washer leaves soap deposits on the clothes and sometimes leaves a colored soil. It has ruined numerous clothing by tearing out hems of towels and wash cloths and tore a hole in a favorite sweater. I prefer an agitator in my washer. From what I read, I will soon begin to have other major problems and then I will replace it, but not with a Whirlpool.

I purchased this microwave in September 2010. It was installed in a vacation home, so it has actually been used for less than one year. It has now stopped heating food for the fourth time. The previous problems miraculously fixed themselves after flipping the fuse for a few minutes. I guess I should have been suspicious at that point, but I figured maybe I had overheated something. But this time, the problem has not corrected itself. The Whirlpool representative that I spoke to, while very polite and personable, only scheduled a service call that will cost me $89.95 PLUS parts and labor. I asked her if other people had reported this same problem, since it had happened to me several times. She told me NO. I decided to do some research myself (yes, I know; I should have done this BEFORE I spent $578 on a worthless product) and found that many others have had the same problem, and that this is obviously a defect in the design of this unit. Unfortunately, I purchased the entire Whirlpool package because of a special rebate available at the time. Now, I am wondering if my other appliances will begin to break down in the near future. After reading about the experiences of others, I am calling to cancel the service visit. I will be removing the microwave from my kitchen and purchasing a new one. Whirlpool has lost a customer. I will NEVER purchase a Whirlpool product again.

I purchased a Whirlpool washing machine from PC Richards in Lake Grove 15 months ago. I paid $590.00. I had to call PC Richards back because it sounded like the machine was not spinning right. The servicemen came back and said nothing was wrong. It was supposed to sound like that. Now the machine stopped draining and spinning. I went to the store and they handed me customer service numbers and said they could not help me. I contacted Whirlpool online and received a phone call from a woman that gave me a lesson on how to load the machine and put soap in it! She was a very polite woman, but, gee, that didn’t solve my problem.After 4 days I was able to get through by phone and was told to call service. I contacted Mahler Appliance. He looked at it and said he couldn’t fix it and took a check for $81.47. He told me to call Whirlpool. I called Whirlpool again and got their service people. The gentleman came and could not figure out what was wrong. He tried a few things and said it was probably the main board. He said to call Whirlpool, but they most likely won’t give me back my money. He could charge me $460.00 for a new board per his supervisor. I just paid $590.00 for the machine and another $87.00 to some guy who took advantage. He left with an $87.00 check and I still have a broken washer. He did tighten up a loose wire he said he found and told me to try it and good luck. So I tried it. I put clothes in and turned it on.I came back about 20 minutes later to see if it continued to run and I slipped and fell on the ceramic floor because water drained out from somewhere and went all over my floor. I have injured my back and elbow from hitting the hard floor. I also have water all over the place and finally a very broken defective washer. I am angry. I hurt myself and have spent close to $1000.00 and I still have no working washer and no way to buy another one. The washer is 15 months old. That’s brand new to me. There was obviously a problem from the beginning. Whirlpool has always had a quality name for years. I would hope that they would stand by their product and fix my washer for me. It is obviously defective.

My wife and I were gifted a brand new washer (model: WTW7300DW0) and dryer set. We were very excited to try them out as we had just moved into our new home and had been without a W/D for about a week. We ran our first couple of loads and discovered that our clothing was, especially dark colors, covered in white stains. We didnt know what it was so, we did a little research and found out it was most likely soap residue. So, we reduced the amount of soap we were using... and it still happened. We tried every setting available on the touch screen... clothes still came out covered in soap. We eventually called Whirlpool and had a technician come check it out. He ran his tests, said everything was fine, and to use only a teaspoon of soap for every full load of laundry. This didnt sound right to me but we tried it out... stains... still... and I noticed our whites were not getting cleaned very well at all. Sweat stains from undergarments were hardly touched during the wash cycle. After several more phone calls to Whirlpool, were having another technician come out. I just want Whirlpool to take this POS off of our hands and exchange it for something that works. A washing machine that actually washes would be nice.

My Whirlpool Cabrio WTW7800 was bought 1 and 1/2 years ago. The lid is glass with a plastic edge. The plastic part of the lid next to the glass and hinge is cracking causing the glass to stick up. It is cracked from the top of the lid toward the base if the lid were closed. The only way this could happen if it werent a manufacturer defect would be if someone were to get inside of the washer with the lid locked and try to push up to get out right at the hinges. I have noticed several other complaints of the same problem on this website with the same model. Clearly this is a manufacturer defect. I am on the phone with Whirlpool now.

After seven long years of one issue after another, about once a year replacing one part after another, draining the unit to replace parts, waking up to cold water, I finally gave up and replaced this Whirlpool water heater, model model # FD1H4040T3ENOV unit. Never to buy a Whirlpool unit again. Thanks for the memories.

We purchased a Whirlpool refrigerator from Conns Appliances on 2/2/12. It worked fine until about 2 months ago. Then it started freezing food in the refrigerator. We called Conns, and they sent a technician to replace the thermostat. A couple of days later, it was still freezing food. So we called Conns again. They sent a second technician. He called Whirlpool tech support, and they told him to adjust the position of the thermostat sensor. A couple of more days went by, and food was still freezing. The problem had gotten even worse.I called the manager at Conns and suggested that we should consider replacement since the previous 2 technicians were unable to solve the problem. He sent a third technician. Tech #3 called Whirlpool tech support and re-adjusted the sensor. He said there wasnt a lot they could do and that if I wanted to get it replaced, I would need to call Whirlpool.I called Whirlpool Customer Service and explained everything that had happened. They told me they would need to send another technician. I asked why, since 3 technicians had already looked at it. She said there were different levels of service and they would have to send someone from their authorized service company, as if Conns is not authorized. I asked if this problem was common in this model of refrigerator. She said she could research that if I could hold, so I said ok. After being on hold for several minutes, she came back and said she couldnt find any record of this being a repetitive problem.I didnt have a thermometer, and I thought if I had more concrete evidence of the problem, then maybe they would replace the refrigerator. So I put a glass of water in the middle of the top shelf. Within 24 hours, it was frozen solid as an ice cube!Technician #4 came and called Whirlpool tech support. This time, they told him that this had been a problem ever since this model came out and they had a fix that had been on the books since day 1. So the customer service lady obviously lied to me. Technician #4 stuffed a piece of Styrofoam in the hole where the air comes from the freezer into the refrigerator and he re-adjusted the thermostat sensor. I asked if we could just replace the unit and be done with it, but he said we had to wait and see if his fix worked.I went to Ace Hardware and bought a refrigerator thermometer. Two days later, we had frozen strawberries, frozen lettuce, frozen milk, and even the meat and cheese were freezing. My thermometer said temperature was 32 degrees. I called Whirlpool back and insisted that they replace the refrigerator. They told me The unit was not authorized for replacement and they needed a 2nd opinion. I was very angry. I told them there had already been 4 opinions and a 5th wasnt necessary. I wasnt getting anywhere, so I asked for a supervisor. They transferred me to someone named Sue. Sue told me the same thing - not authorized, need a 2nd opinion. I told her that I work at The Mens Wearhouse and that if a customer spent that much money on a suit and had trouble with it, they certainly would not have to bring it back 5 times to have it re-tailored. I asked to speak to her supervisor. She said, Sir, my supervisor doesnt speak to consumers. I could not believe my ears. Where would they be without consumers? I was so mad I hung up on her.Later, I realized I had no options and called to request the 2nd opinion. I was told that the technician could authorize the unit for replacement. They also told me I couldnt get a technician for a week because their technicians were all booked up repairing their faulty products. I had no choice but to wait. I moved my thermometer to the bottom of the refrigerator to see if the temperature was the same there as on the top. The temperature there fluctuated between 28 and 34 degrees. I called Conns to tell them the story, thinking maybe they would go to bat for one of their customers. They told me this should never have happened and that the matter should be escalated to their home office and that a manager would contact me within 30 minutes. He never called.Two days after that phone call, I went to Conns to speak to the manager. I told him the whole story and told him that if Whirlpool would not replace the refrigerator, then I would have no choice but to contact Discover (my payment method for the original purchase) and dispute the charges. I pointed out that even though it should be Whirlpool paying for it, his store would take the hit if Discover reversed the charges. He called someone and told me a Conns service manager would contact me within 48 hours.More waiting. Technician #5 came. I told him he was to authorize the unit for replacement. He said he couldnt do that and that Whirlpool tells all their customers that just to get them off the phone. He re-adjusted the temperature sensor and left. I was livid. Now the problem went the other way. The temperature wouldnt go below 50 degrees. We filled an ice chest with food and ice and began living out of it. The Conns service manager called and said he would have to send a technician. This would be #6. I was very angry with the service manager and called Discover to dispute the charges. Discover opened an investigation, sent a letter to Conns (and maybe Whirlpool, Im not sure) and issued a credit to my credit card account.#6 came and re-adjusted the thermostat sensor. The next morning, he called to see how it was doing. The temperature was still around 50 degrees. He wanted to come and adjust it again. I told him to get the unit replaced! So he submitted paperwork to request a replacement. He called back and said that he felt sorry for us because he knew we had a 3-month-old baby in the house. Since the replacement had been requested, Conns wouldnt pay him to come again; but he said he would come on his own time, on his lunch break, and readjust the sensor in hopes that it would get us by while we waited for a replacement. He said it might take 3-4 days to get the replacement. I told him he could come, so this was technical visit #7. He adjusted the sensor. The next day, the temperature was still 50 degrees.I called the service manager at Conns to confirm that they had requested the replacement. He said the paperwork was submitted, that the home office would review it, make a decision, and that we should know something in a couple of days. That was on Wednesday. On Monday afternoon, I called him again. He said the paperwork wasnt submitted to home office until Saturday and that he was expecting to hear from them by end of day Tuesday. In the meantime, we were still living out of an ice chest.I had already determined that Whirlpool wasnt going to help me, and now, Conns was giving me the runaround. That afternoon, I was working on a project at work with a lady who was fairly new in our company. Turns out she used to work at the Conns home office and she knew people in high places there. She called a VP on my behalf. The next morning, I got a call from the VP telling me that I could get a replacement. I dont think I would have gotten my replacement if I hadnt bumped into the lady who used to work at Conns.I called Conns store, and they said a credit had been issued and I could come to the store and pick out whatever I wanted up to the amount of the credit. I knew I didnt want another Whirlpool. The selection was very limited, but I found a Frigidaire that I thought might work. Then they told me I would have to pay extra for an ice maker, even though I had bought the ice maker for the Whirlpool that was being replaced. I argued with the manager until finally he agreed to give me the ice maker, delivery, and installation.Yesterday, Conns called to tell me they were coming in the afternoon to install the refrigerator. They had the audacity to ask me what was the matter with the unit they were replacing! They did come and replace the unit. But wait...Thats not all! This morning, the ice maker had not made any ice, even after running all night long. Conns sent a technician today, and he said all of the parts were not installed and it was preventing proper water flow. He is coming back on Tuesday to install the missing parts. So we still arent done. I dont know if Im more angry with Whirlpool or with Conns. Whirlpool did not honor their warranty and Conns got stuck with it. But then Conns provided poor service too. I got stuck in the middle, and it still isnt fully resolved.

Whirlpool has electronic controls allowing exact temperature settings. It is an excellent range and it has a storage drawer under the oven for storage of pots and pans. It also has sealed burners so no gunk gets under the burners.

After 14 years of good service with Whirlpool Duet front load washer dryer set, wife chose Whirlpool kitchen appliances as part of a kitchen update project. All matching fridge, range, microwave hood and dishwasher. What a nightmare! The icemaker growls and whines all the time and the dishwasher was broken before being packaged at the manufacturer. A wheel from the middle rack was missing when the dishwasher was opened. It wasnt in the sealed dishwasher nor in the box. So it had to have been broken off before the item was boxed. We called for warranty claim and A-1 Appliance was recommended out of Shreveport, LA. In a few weeks he showed up, looked at the rack for a while and said Ill have to order a new part. I said fine. (How hard can that be? Right?) So here we are 5 months later, unable to use the middle rack because it cant hold any weight with the roller missing. Multiple calls to Whirlpool and A1 and we keep getting promises and runarounds that turn out to be lies. How hard is it to say go to your local Lowes and well authorize them to give to give you a rack from an in-stock dishwasher? Let Lowes wait on the new part! Sounds simple, and any other company would have done that, or told us to return it to Lowes for another one. But NO! Whirlpool just whines about being behind on parts, shorthanded, or lies about the part is in and its A1s problem now.So, today, same story. A1 says they need 2 parts. **! Its one part. Whirlpool says A1 has the needed part. Same old runaround. So, we just replaced our 14 year old washer and dryer with NON Whirlpool units. $2500 more in of appliances that Whirlpool could have gotten, but Im guessing they dont even care about missing and losing sells. They certainly do not care about warranty, parts, quality, customer satisfaction or repeat customers. Never again with Whirlpool! Beware!

Piece of junk that tears up clothes but doesnt clean. Company has ZERO care for their customers. I will never buy Whirlpool again. We called and called and called. Washer took two hours for a normal load. Crust and odors still there. Dryer was fine.

Got a Whirlpool hot water heater 5 years ago has 9 year warranty. The threads on the nipple are rusted out and it’s leaking. It has rusted out so badly that it’s leaking. They are refusing to replace it saying it’s a plumbing issue even though the nipples that they installed are what’s leaking.

Another load of darks with white soap residue splattered across every item. Despite using a soap pod and setting to so-called Deep Water wash. Whirlpool top load WTW5000 is a terrible machine. As in other reviews, constant soap residue and clothes stretched and tangled into a compressed wad with deep wrinkles as you try and untangle them after the wash. Unable to dilute your soap and faking out the machine to get a bit more water are recurrent themes. Just ridiculous. There should be a class action suit for replacement. The customer service is useless and terrible - actually - there is probably nothing they can say and no answer or fix for this horrible machine.

I bought a Whirlpool Duet Front Load Washer in 2008 and it began showing F71 and F70 error code in 2011. I paid approximately $1,000 for the machine. The washer wont finish the cycles and often wont start. When I press the power button, I hear the 3 beeps and after a while, shows the F71 error over and over. The information I gathered online indicates that many people have the same problem. The repair cost is at least $550 to replace the user interface circuit board and is no guarantee. This is ridiculous.How could GE sell consumers this kind of junk that fails to work only after 2 years. I had a top loader for 12 years with no problems, not a single repair call. My wife and I are extremely frustrated with piles of dirty clothes and no washer to clean them. I want GE to refund the cost of the washer on a 10-year prorated basis. This is only fair.

I am old school & do not like the idea that I cannot open my machine without waiting until it slows to a stop before door will unlock. You do not know what level your water is unless opening door. You are not able to open door & see if you need more detergent. Water softener is the same -- do I need more/less, cant tell. But, the washer performs well & clothes are clean, even dirty jeans/work clothes.

My washing machine is a front loader. Previously I would not have purchased one, but after using it for a year or so I have changed my mind. As long as I do not overload it my clothes come out perfectly clean using cold water, and partially dry so needing less drying time.

Moved to new house with new Whirlpool appliances, including oven, in August, 2015. I did not cook in oven at all until Thanksgiving meal. Had something spill over in oven. Spillover caught fire. Oven at 350 degrees. Complained to Whirlpool. A supervisor told me that it is normal for spillover to catch fire. They sent out a tech to check oven, and said I would be responsible for paying tech. The tech explained that unlike conventional ovens, this oven has heating elements outside of oven, so to get to the temperature of 350 degrees, the heat at the bottom of oven can get to over 550 degrees. He could not get Whirlpool to replace oven. I didnt have to pay, but now I am afraid to use it. Some of the finish on the inside of the oven was burned away, so it is not like I can trade it in. I feel the oven has a defective design if spillovers are supposed to catch fire while you are cooking, and the finish gets damaged. I will never buy another Whirlpool appliance again, if I can help it.

I purchased a total of four Whirlpool appliances in June of 2008. Almost thirteen months after the installation of all four appliances, I experienced a problem with the control panel on the Gas Range GW397LXUB, and a sensor control problem with the Microwave GH5184XPB5. Fortunately, Whirlpool agreed to repair the appliances at no charge because it was so close to the end of the warranty. The microwave was an easy fix and simply had to be unplugged, reset and plugged back in. However, the entire electronic control panel had to be replaced on the gas range. Several of the buttons simply stopped working and I was only able to bake at 350 degrees. Again, almost thirteen months after the installation of the new control panel, it happened again. Same buttons stopped working. When I contacted Whirlpool, they refused to replace the part because I was no longer under warranty. Whirlpool refused to admit that there was a problem with the control panel, so I guess it was a crazy coincidence that I experienced the exact same problem on both. I filed an official complaint with Whirlpool in hopes that if enough people do so, they will issue a recall. I am now experiencing a problem with my refrigerator ED5FHAXSB03. The fan vibrates so loudly that you can hear it throughout the entire house.

I bought a new computerized Whirlpool Cabrio top-loading washer and matching dryer 3 years ago. Bearings wore out under warranty, it was repaired. Just outside warranty, washer has broken down twice more. I contacted Whirlpool and received a high level of indifference to my concerns that they manufacture junk, and are not willing to stand behind it. Clearly, this is a faulty issue with the machine and should be repaired then and now at their cost. Do not buy Whirlpool products people.

After 6 years, Our $2500 Whirlpool refrigerator stopped cooling and would not dispense ice. Since we had purchased a Whirlpool extended warranty, a Whirlpool authorized technician replaced the compressor and informed Whirlpool it also required a new door that included an ice dispenser. A door was not available so Whirlpool refused additional repair and refunded the $400 purchase price of the warranty. Meanwhile the refrigerator stopped cooling again and Whirlpool refused any additional obligation. The refrigerator was now non-functional and we had to spend $3500 to get a comparable refrigerator. The moral: 1) Whirlpool makes very expensive refrigerators that have about 30% of the life-span compared to earlier vintage refrigerators. 2) They know this and will promptly refuse to warrant their product if it is to their benefit. Shame on you Whirlpool for using your corporate leverage and shady business practices to manipulate your customers.