My wife and I purchased a Whirlpool Duet washer and dryer 5 years 1 month ago. We purchased the front load style because they were supposed to be better made than the older style. Its just my wife and I no kids. We never overload the washer or dryer. Now the drum bearings in the washer have gone out. I feel that a washer should last longer than 5 years and 1 month. I dont think I will be buying another Whirlpool.

WTW8800YWO Whirlpool Cabrio washer, 4 yrs old! Replaced!!! Its a poor quality washer -- the bearings go out. I purchased this washer and matching dryer at Lowes following a house fire. I initially thought the water saver was a good feature. Unfortunately, my clothes were not clean and were covered with lint following each wash. I have had to replace the ring inside the washer due to shifting and causing water damage to the new flooring. I soon became disappointed with my purchase, but until the noise became so loud in the spin cycle and the repair exceeded the initial costs, I kept the washer. I am another consumer who would NEVER purchase nor recommend a Whirlpool W/D. The repairman said, If you want a washer built to last, buy a Speed Queen!

My mother has had this stove (Whirlpool Accubake) about 3 years. She does little cooking. On June 24, 2015, herself clean activated, probably for a few days, this is normally 850 degrees. She is 84, does nothing with this stove, certainly not knowing how to hit the clean button and HOLD the Start button for 3 seconds... this caused the stove to billow smoke out of the oven and encompass her entire home. No fire, but was caught in time. The fire department had to pry open the door as it would not unlock.

Purchased the Sears Oasis (made by Whirlpool) washer and dryer almost 4 years ago and I have worked on these machines more than the Maytag machine and dryer I used for over 22 years. Electronic and mechanical problems. One recurring problem is loose change working its way into the drain pump on the washer and it knocks a hole in the side of the housing. You later discover it when you go down to the basement and find about 50 gallons on water on the floor. Very poor design! Never happened the first time with the Maytag.

Purchased this Upright freezer model 160NZTQ02 approximately 2 years ago. Freezer had problems maintaining temperature from the beginning. Noticed it freezing up at air vents in back of interior. Unplugged, removed contents, and let defrost by ambient temperature (approximately 4 hours). After using this method for first three defrost periods (approximately two weeks apart) I began defrosted with hair dryer, then moved on to heat gun. Bottom line is this junk wont hold temperature and freezes up every few days to a week. No more Whirpool for me.

Bought a Whirlpool Cabrio washer from Home Depot. It started making noises on the spin cycle 2 months after the purchase. A technician came out and concluded it was a clothes hanger behind the machine making the noise. False. Two days later I tried to wash a load. All the panel lights came on. And then the machine died. No power. The tech came out and tried to run tests but the machine would not respond correctly. Informed it has a bad control. The machine will malfunction even if a button is pressed too long. And then its repairman time again. This machine is poorly designed. No doubt whoever designed the digital control panel did not think about ease of use. The tech has to recalibrate the controls after every failure. Whirlpool and Maytag have put out a bad product and this will be my last.

The repair technician just left telling us that our Whirlpool Cabrio washing machine is fine. It is a little over a year old, makes LOUD noises as it runs, doesnt get the clothes clean and often doesnt even get them wet. The clothing sits above the water and comes out with pet hair, soap and dry spots. We use it the way the manual directs but it seems to be a totally defective machine. We sure wouldnt sell it to anyone nor give it away to some poor unsuspecting soul. Guess it needs to go to the dump. Shame on you Whirlpool for taking advantage of so many of us.

Whirlpool Washing Machine WTW4800XQ4 - This is an expensive piece of garbage. My clothes come out with lint still on them. They do not smell clean and in fact, I wonder if they even are. My blankets come out heavy and soaking wet, so much so that I have to repeat a rinse and drain cycle before I can place into the dryer. The machine is always off balance and its so loud that my almost deaf grandmother who cant hear a thing wants to know what that noise is when shes halfway across the house each time Im doing laundry. Ive called Whirlpool and they have sent a tech out who insisted it was I who did not know how to load a washer and that was causing all of the problems. I found this interesting since I am 37 and never encountered difficulty with a washing machine before. Our visit concluded when he insisted it was user error and went on his way. The next day, the washer was not even cycling, and I phoned whirlpool back. This time, there was a computer problem and there was no arguing about it. The technician came back out reset the internal computer. The machine seemed to run more quietly for about a week, but went right back to its old loud self. The only improvement Ive noted since then is it does not move across the floor now while washing. I wish I never bought this thing and would certainly never recommend it.

I bought my glass top stainless electric Whirlpool range in April of 2019. It worked great until December 2019. Four days before Christmas my daughter was home alone and using the oven to heat up dinner. She smelled a terrible smell and there was a ton of electrical blue smoke. She called me at work and I told her to turn it off. My husband came home as I was talking to her and pulled out the stove. The place where the stove meets to cord had burst into flames. The wires in the cord were so badly damaged they were all exposed and singed. Our house could have caught fire! The whirlpool company will not stand by their product. They blamed it on the team at Lowe’s who installed the range...Lowe’s has been nothing but confusing and frustrating to deal with! I can’t believe how we’ve been treated. Do not buy whirlpool! These stoves are dangerous!

Bought this washer and dryer on sale at HD. The washer hasnt worked from the beginning. The clothes dont get wet because its an HE. I have to add buckets of water to even get the clothes wet enough to wash. The clothes come out with a residue on them. We use liquid HE detergent. It appears Im having the same problem as the majority of posters here. I will NEVER buy another Whirlpool appliance. There should be a class action suit to get Whirlpool to respond.

Weve had this microwave (WMH31017AW-2) for 2 1/2 yrs and the door is falling apart. It started with one crack and now the middle glass of the door is falling out! I took the door off so the the glass wouldnt fall on the stove and the plastic around the door literally crumbled apart. So disappointed since that was the same reason we took the other one back that was in this house when we bought it. The microwave is now discontinued and when I did find a door online it costs as much as the microwave! Whirlpool doesnt distribute the dependable products that were, back in the day, associated with the name WHIRLPOOL. Shame on the greedy people who have taken over and cut back on quality material and labor to put an extra penny in their pocket!

Bought a commercial coin operated Whirlpool washer on 4-18-2015. As of this date machine has not been used that much, the electronic part has gone haywire.All lights on and shows the door lock (which is not) disconnected, nothing changes when I put it back. Contacted Whirlpool technician, have been told that this is a defective model. He has apparently had several service calls that are new machines and they are all the same issue. Told to contacted Whirlpool, Whirlpool playing dumb. I have several other older Whirlpool commercial washers and dryers, never had issues. I guess they are doing shortcut garbage machines. Also, the interior of machine is less sturdy than the older models. Will not buy any Whirlpool products again. They do not stand by their products try to tell me that they are not aware of defective machines. Cheaper to play stupid!!! Disappointed with their lack of standing by what they sell!!!

I bought my Cabrio Platinum Washer and Dryer in 2013 (4 years old). About a month ago, it started sounding like an airplane was landing in the house while on spin cycle. I called a repairman and he said the bearings were going bad and it would be better to buy a new machine. When we pulled out the washer, there was grease all over the floor - apparently a seal started leaking and the bearings had no grease so they started burning up. I talked with Whirlpool, after all it was only 4 years old and a seal leaking and burning the bearings up wouldnt be from normal wear. They were not convinced and offered to give me a discount on a new one -- No Way! I went with another brand recommended by the repairman. The screws on the dryer door also came out and we had to replace them. So much for the Whirlpool brand and especially their top of the line machines. I will not buy another Whirlpool washer or dryer.

Love the size. We got the 28 cu ft with the drawer. I love the drawer for cold drinks and lunch meat, cheese, etc. Unlike previous refrigerators I never seem to run out of room. The bottom freezer has 2 drawers and is easy to organize.

I purchased a Whirlpool water heater about 9 months ago. The thermocouple went out and was replaced, but about three to four months went out again. Very disgusting.

Bought this machine June 23, 2016. First use, I called Lowes where I purchased it to say there is something wrong as it makes a grinding noise. I was informed that is normal for agitatorless machines. I asked if he could hear the noise, and he said yes, thats it. So I disconnected thinking, Wow, who makes a machine in todays technology that is so loud you think something or someone is in serious pain?! Now am at the point where I want this design in pain out of my house! Going to Lowes today to try and talk rationally for a complete refund so I can purchase an LG or Samsung which is what I should have done originally.

On October 21st 2011, Michael sent their technician, Steve, to my residence to check my washing machine. I was in the house the whole duration of his visit. After testing he concluded that the control board of my machine is faulty. Although he brought with him his own control board but he never showed me my machine working when he installed his control board, even though I was in the house at the time. With my lack of knowledge at the time, I missed requesting that he show me the machine working with his control board. But he should have involved me in the diagnosis since I was just home and should have been his initiative. Anyway, Steve then said that the total cost of the control board plus service is $194.03 on top of the diagnosis fee of $81.19. I was taken aback with the cost since working used washing machine on Craigslist just cost $150. So I said I can only pay him for his diagnosis of $81.19 by personal check. He issued me an invoice with account number **. I also thought that I also could get a cheaper control board online which I did. Also, I know I have the right not to purchase control board from them as long as the diagnosis was accurate since I paid for it. So I ordered a control board from ApplianceZone.com and also chatted with a technician named Kelly. Based on the symptoms I related to her, Kelly confidently said that the issue is not with the control board but the Control panel is the one that is faulty. Kellys diagnosis was different from Steves but since Steve has personally checked my machine, I decided to purchase a control board. When the board arrived on Octpber 25th, I immediately installed it as its easy to install since I followed simple instructions how to install it myself. But when I installed the new control board it manifested the same issue as the original part.. So I called Steve over the phone and he said the new control board.I purchased also faulty and that I have to replace it which I did. Then the second new control board arrived on November 8th and when I installed it, exactly same issue again manifested. That was then I suspected probably Steve misdiagnosed my Washing Machine. So I tried calling Depew the same day but wasnt able to reach Steve. Instead another guy named Kenneth answered the phone. He said that Steve has the right diagnosis but I insisted that I recalled Steve never showed me the washing machine working with his control board installed so Im doubting he got the correct diagnosis. Since it wasnt helping me at all, I decided to visit personally their store on November 8,th 2011 at 5933 Burnet Rd Austin TX, to request an audience with their manager. Then I met the manager named Michael ** who I believe is also the owner of the company. After introducing myself and explained the issue and told him that I wasnt satisfied with the service rendered by Steve because with two new control boards why is my machine still not working so I believe Steve got an incorrect diagnosis. I was a dissatisfied customer and I was hoping they would find a way to help me since I already paid them $81.19 but to my surprise, this Michael ** was so rude, his response was We have done our job, you are on your own now. We dont need your business. Good Bye I said Is this how you treat your customers? he answered me This is how I treat you.. I felt discriminated and insulted by his unprofessionalism. I couldnt imagine an owner of a business treating a customer like that. Before I left, I told him that I will report him to Whirlpool since they referred Depew to me and I would also report to the Texas Attorney General. He just said Go ahead and do what you want to do. We have nothing to do with you; I couldnt believe we have a business owner like this here in Austin TX. I really appreciate you helping me with this issue with Depew Appliance especially with this issue with their manager Michael Depew. I also demand refund of $81.19 for the diagnosis as they dont deserve to be paid and also they should pay me the cost of the control board $85.13. Lastly, I like to request that whatever license this company is holding must be reviewed as his dealing with me as customer is nothing short of discriminatory.

I was under the impression Whirlpool washers were good. Mine always goes off balance and quits. I carefully redistribute the load several times to get it to finish (start over). Sometimes it works fine from the get-go, but not often enough. It is now 2 years old and if I were wealthy, Id shove it to the curb. There is little to like with an appliance that often must be adjusted and re-started. I will try Samsung next. It seems that American brands are not reliable. I have no special needs and will consider reliability above all. The name Whirlpool would be a deal breaker for me. I cannot abide my Whirlpool washing machine as it is more of an aggravation than something useful. Stay away from Whirlpool washing machines. They (at least mine) require the load to be balanced to a microgram. Appliances should just work and not require fiddling with.

We bought the dishwasher as part of our major kitchen remodel. After 1 year, 10 months of successful operation, the wash motor failed. We are now faced with paying about 1/3 of the cost of a new unit, after less than 2 years. I dont expect new appliances to last forever, but less than 2 years is ridiculous. I would definitely not recommend this product to anyone.

I am not pleased with my self-cleaning oven. I dont even use my oven that often and I cannot get off even the simplest of stains on the sides, top, and bottom. I have tried to clean the oven three times and the stains from pie drippings are still not coming clean. It should not be this hard to clean an oven because my last oven was so much better and it was not Aqualift. The top of the oven is also very hard to keep the burners clean and looking like new. I am very disappointed in this oven and believe that this is false advertisement to the consumers. I pride myself in keeping my kitchen looking clean but this just is not working for me!

I am following up on a review I submitted on April 22, 2015 about a Whirlpool refrigerator with french doors and bottom refrigerator. At the time, paint was falling off from the door as pictured in the previous review. This another chapter on this story and probably the closing chapter. A few months after the paint event which I could have lived for a while, the right door hinge literally disintegrated leaving the door without support. The door seals material is of such poor quality that they have disintegrated and the water condenses inside. The bottom photo shows hinge components that came off the door hinge on the kitchen floor. The second photo from the bottom up photo shows how the door scraped the plastic of the freezer door top trim if the door is not lifted to clear it. The second photo from top to bottom shows the door over the hinge pin if I am not careful lifting the door to clear the freezer door.The first photo from top to bottom shows how the door remains open if not lifted so that the door magnetic seal keeps it in place. It is very hard for me to believe that a country like the United States of America treats its customers with no respect. I met my obligation to pay the amount on the price tag of this appliance but I cannot say that Whirlpool did its part of providing a basic quality product. There is no consumer protection agency in this country to protect consumers from corporate predators that have no sense of a fair deal with a customer. So here we are, being abused by United Corporations of America. I hope the future brings a different understanding of the american people on these matters. Thank you for the opportunity to express myself on this matter. Next step... buy a foreign made appliance that will support another country work force... sounds familiar.

Fridge is over 20 years old. Definitely got money worth. Need to replace all appliances soon??? Which model next. So many models to choose. Love one with freezer on bottom.

We purchased a Whirlpool side by side refrigerator from a local appliance store in December, 2018. We immediately noticed a loud humming noise coming from the refrigerator when the motor is running, which is a lot. We can hear it from our bedroom on the other side of the house. The store replaced the motor and the fan, but the constant irritating humming continues. The store called Whirlpool for advice, and were told that side by side refrigerators are louder. They also said that since it is working there is nothing they can do. We had a Kenmore side by side in the very same spot for over eight years. Never noticed when it was running. We will never buy another Whirlpool product again!

Whirlpool oven aqua lift - This oven is the worst in the world. I cant even imagine cooking a turkey in it. After cooking a pizza it took four cleanings and a lot of scrubbing. Self cleaning --- not, you clean and clean and clean. I have had ovens that were not self cleaning and easier to clean than this. Do not buy. And Lowes is no help at all. Run as fast as you can.

When my dryer died my wife and I decided to get both a new washer & dryer. I kick myself for two reasons. My 15-year-old washer which worked fine I replaced, and I didnt check reviews before buying. What a mistake. The eco-friendly Whirlpool washer designed to save energy doesnt clean close, my towels are the worse. Coming out of a shower and using a freshly washed towel to dry off and it smelling like it had never been washed tears it for me. Im hoping like many others they will rebate or even better recall and pay back the money I spent on a worthless washing machine! So, if Whirlpool wont do the right thing, I will do my best to warn others to not buy this top loading piece of **.

I had the biggest nightmare with your sorry company. On 01/05/2013, I purchased a new 50gal electric water heater from Lowes in Waco, TX. I got the unit installed and the damn thing would not heat. I followed your lame support instructions. I contacted your support tech and diagnosed everything possible. I was told I needed to have an electrician to verify that I was getting enough power. That cost me $75.00 bucks and everything checked out. He was not able to check the water heater since he was not a Whirlpool licensed tech. So I called Lowes to return the water heater. Now this is where your policy at Whirlpool suck! Lowes is not allowed to take back/exchange your crap without an RMA number. I had to get it from Whirlpool directly! I called Whirlpools customer service. They flat out refused to do so. They stated that I need to get a certified Whirlpool tech, but it was up to me to contact one! Their nearest one was from Dallas (2 hours away) and could not come out until later next week! I told the tech that its unacceptable! She even refused to get a supervisor! Plus now I blew up on this one. I had to pay the tech $75.00 up front plus the $75.00 an hour to which it would take 2 1/2 hours for repair. Meaning, I would pay more in a damn service call than the actual cost of the new water heater! Oh, but they would refund me in 60-120 days. I would first verify the work was done and if any overcharges, it would not be refunded! So I say to Whirlpool/GE, your warranty policy is a bunch of **. This includes your customer service team as well! I will never ever purchase a Whirlpool or GE product again. Samsung now has my business. May your company fold! Youre a worthless corporation that continues to rip the Americans off!

After much frustration and disappointment, as well as 2 huge repair bills with my front loading washing machine I sent it off to the scrap yard, still looking brand new, and went back to a top loading machine. I purchased a Whirlpool top loading, high efficiency, low water machine. I have had it for almost 2 years now and am extremely happy with it. I would highly recommend it. Fairly quiet and easy to use and takes very little detergent. It does not have an agitator so it is gentle on clothes. I know some users have complained about tangled clothes but, in my opinion, if it is loaded correctly this should not be a problem.

This product is very noisy. This product looks good, works okay, size is good but is very loud and overpriced. Probably would not buy again if I had to purchase another refrigerator.

Whirlpool WRF990SLAM00 french door refrigerator - We purchased this refrigerator in February of 2013. On Christmas Day of 2014, (not even two years later) the freezer and icemaker started malfunctioning. We spent $2000 on this fridge. Luckily we purchased the extended warranty from Lowes. However, Im so disappointed that a fridge that isnt even two years old already has an issue, plus we had to get rid of over $85 worth of spoiled food from the freezer. Credibility fail for a supposed quality product.

The inside glass of the oven door shattered. I have not used the oven for months. Only the the top cooking burners have been used. Its a mystery to me!! I have read complaints where the glass shattered while the oven was in use or being cleaned, but have found none where this happened to a cold oven. The large front burner is too hot. Even on the lowest setting everything burns. You cannot simmer, only boil. The control knobs have (in my opinion) no safety mechanism. I thought that the control knobs on stoves needed to be child proofed, hard for a child to turn on. My last stove you had to push down quite hard then turn to the setting. Not this stove. I have to be so careful when Im cleaning the area around the knobs. The slightest pressure and the knob turns. When I first purchased the stove while cleaning it, I unknowingly turned the knob and the kitchen filled with gas before I realized what had happened. I called Whirlpool thinking something was broken. They sent out a repairman. Nothing was broken. That is the way it is made. Customer Service said they had had no other complaints about the knobs. I find that hard to believe. My toddler grandchild can turn on the stove with ease. Im sure other concerned parents etc. have had this complaint. To sum it up... I will probably never purchase a Whirlpool product again.

In remodeling a house, we got all Whirlpool appliances for the kitchen, right when the lockdown started our freezer went out, 8 visits later from a local repair person, Whirpool will not honor the warranty and get us a new fridge!!! They just want the repair guy to keep replacing all the parts he has already replaced, the repair guy is beyond frustrated with Whirlpool and their crap!!! Never again, totally lost a customer here.

We purchased a Whirlpool Energy Smart Electric Hot Water Heater with a 12-year warranty from Lowes on August 30, 2010. The water heater stopped working and the green light was flashing three times. We contacted Whirlpool since it was less than two years old and they were very rude to us. They told us it was the sensors and we would have to change them out. We waited while they sent the sensors to us. We installed them and it still would not work. It continued to flash three times just as before. We contacted Lowes where we purchased it and they were extremely apologetic and said they would be glad to replace it if we could get an RA number from Whirlpool, but that many others have been having a hard time dealing with Whirlpool. We contacted the rude people at Whirlpool again. They said they were not surprised that the sensors did not fix it. We asked for an RA number so we could get a replacement (after all, it did have a 12-year warranty). Now we were days later with still no hot water. Now this rude technician said it was probably the control board. I asked him if we were going to have to be without hot water until we changed every part on the unit. At this point, we just took the hot water heater out, put it on the curb, and went and purchased a different brand. Whirlpool has lost us as customers for life. If their other products are as horrible as that hot water heater, I wouldnt take any if they paid me to. They were by far the rudest and most hateful people we have ever dealt with and life is too short to be treated that way. I predict they will be out of business in no time with the garbage they are putting out.

Whirlpool Gold Fridge - For all the people who have water collecting at the bottom of their freezer... There is a plug in the drain pan underneath that needs to be removed. It comes that way from the factory. Thank God, I have a smart Hubby and Father-in-Law. I find it INSANE that these Repair people have not caught on or do they just want to keep billing for Service Calls.

Bought a Whirlpool fridge in a package from Home Depot three years ago. The fridge has already stopped working. It started having issues about 1 1/2 years in to owning the fridge and finally died 2 weeks ago.

Posted the following review of this oven on the Whirlpool website: How did this get 5 stars with so many complaints? Ive only used this oven once since installed last Sunday. It heated my kitchen up at least 3 degrees. I live in the South so evidently its not meant for southern summers. It does look nice but if Id known the fan blows such hot air out of the bottom, I wouldnt have chosen this one. Afraid if I use the self cleaning cycle, it will burn my hard wood floor. Probably why there are many complaints about uneven cooking and long to preheat since all the heat is blowing out of the bottom. I received an email saying it didnt meet their website guidelines and they wouldnt post it. Interesting?!

My refrigerator was purchased in May 2014, and died in August 2015. Before it died, it produced a very loud, rattling noise for two days. Thus, the refrigerator cost me $100/month. It does seem, upon reflection, I would have been better off buying a piece of junk for $50. It would have lasted longer. Additionally, the so-called stainless steel started rusting all over the front surface, first popping up in one spot, then another. One year old, rusty and dead. Great job Whirlpool. Buy American.

We purchased our new Whirlpool Cabrio washer on November 1, 2013. From the start this machines performance has been a disappointment. We bought the machine at The Brick (I should have known better) where we had made several purchases over the years ( I guess Im a slow learner). Right off the hop, my wife and I noticed that the clothes were not coming out clean. Even though the machine is Eco and therefore advertises that it uses less water, there should be enough water that the clothes at least get evenly wet. That may be a problem with the agitator not seeming to have the guts required to pull the clothing down to the bottom of the drum. We went back to The Brick and told them that we were not happy with the machine they had sold us and quite predictably they told us that we should call Whirlpool (This was less than a week after we had it delivered. Did I mention that I may be a slow learner?). We called Whirlpool and they told us they would have a tech out to take a look at it on November 11th. Wow, I thought. Hows that for service. A repair guy coming out on a statutory holiday. Of course it didnt happen. When we called them back to ask if their repair guy had made it home okay, they claimed that we werent there when the repairman tried to call to confirm his arrival time at our home. We hadnt left the nest the entire day. They then told us to go back to The Brick. We went back once again and told them, yet again, that we were not satisfied. This time they agreed to send their own man over to take a look. He came over yesterday and watched the machine go through an entire wash cycle and then said that there really wasnt anything he could do, as even though it may do a crappy job of washing the clothes, it at least appeared that mechanically speaking there didnt seem to be anything wrong with it. We called Whirlpool back today and they said that there isnt anything wrong with it mechanically so from their end, at least, the story is over. What kind of customer service is that????? Maybe Whirlpool and The Brick deserve each other, but I think we should get better treatment than that

I bought a new Whirlpool French Door bottom-freezer refrigerator at Lowes in September 2010. I started seeing ice form in the bottom of the freezer compartment in July 2011. I cleaned it out, thought maybe the door had not sealed good. In a few weeks, it had formed again. I checked for leaks at ice maker. I noticed a condensate was also freezing on the back wall. I called Whirlpool in October 2011 to see what could be done, since the problem began before warranty had expired. (The warranty expired in September.) I was told by 3 different Whirlpool reps that they would not cover any of the costs of repair, but they suspected it was the auto defrost system and they would be glad to line up a repair person.Most of my appliances over the last twenty years have been Whirlpool, and I have had good service out of them other than a microwave that had a recall and that Whirlpool repaired. I was shocked that Whirlpool would not back up their product any better than this, especially since it is one of their higher-end models. Im not sure why Whirlpool has a customer service (or disservice) line to call. They were very uninterested in helping me. I can call my own repair person. I was insulted by the manner that the helpline personnel spoke to me. My experience has convinced me to try a different brand other than Whirlpool for all my future purchases.

Whirlpool Cabrio WTW8500DC0 - 2 months out of warranty, 14 months old. Motherboard fried. $300 if I do it myself. $550 to have it done. The unit was $780 on sale. Brand new piece of junk. Zero stars but thats not an option. Quite honestly, it doesnt clean very well and it doesnt rinse very well so we have to rinse twice to get the smell out if we use bleach. So whats the sense in buying a high efficiency washer? I work outdoors and weve had cheap washers in the past that clean much better and lasted many years.

12 months and 2 weeks, my ice maker quit working. I called Lowes where I purchased this top of the line junk. The first thing they asked was do I purchase the extended warranty. I said no. He advised to call a repairman he recommended, but I would have to pay for the repairs. Whirlpool was just as bad; no warranty, you pay. It appears they are both relying on warranties rather than selling dependable products or customer satisfaction. A couple months later, ice forming on the bottom of the freezer, and puddles every couple of days in front of the refrigerator. I pulled the two draws out and removed the ice. Within a week, it was back. A $2400 refrigerator should last longer then a 1 1/2 years without falling apart. My Whirlpool dishwashers only lasted 1 1/2 years also.

I am very disappointed in my Cabrio washer. I have had it for two year and now I have to spend $ 250.00 on a machine that sounds like Im in a machine factory. It is so loud in the spin cycle that you cant hear a TV or radio. Also the lit of the washer broke in the start of the second year. I had my previous washer for 15 years before requiring a service call. I have to agree with all the reviews that this washer should be recalled. Maybe if we all call the media in on this problem Whirlpool will be forced to pay for a recall or repairs. Another case of big business ripping off the consumer.

The trim on the front the my Whirlpool electric range has rubbed off. This is where the knobs for the burners are located. It was replaced once during the Whirlpool 1 year warranty (so it obviously happened with the first year!) and again during the second year we have had it. We have an extended warranty but have been told that it is not covered. It is ecstatically unacceptable. We have not used any type of harsh cleansers on it - simply a sponge to remove any spills yet it keeps on disappearing. I strongly recommend against buying any range from Whirlpool as it is quite obvious that they do not stand behind their products beyond the first year.

What happened to the Whirlpool Corporation that we grew up with? I purchased a Cabrio Washer on 8-29-11. Here it is, 4-24-13 and the transmission is shot. Two loads of clothes were ruined and sensors went bad. All in all, over $500 to repair it. I called the customer service line, what a joke - bad product and worse customer service. Not even and Im sorry. Well it is out from under warranty and when I buy something, I research it first, she said. Wow! Thanks Reena for all your care and concern. I dont know if Ill ever buy Whirlpool again.

We purchased the unit in March, by April it wasnt cooling. In June it shut down. In July after 8 tech appointments and repairs. Whirlpool finally said they would refund my purchase and I should see the money in about three weeks. That would be about a week longer than the refrigerator worked. I dont have the money to just get another one so I guess the family will be without a refrigerator for another month. That means shopping every day for perishable for a family of 10. I would not recommend another Whirlpool product. This is no joke, every time I called them one of the first things asked was Did you get the extended warranty? Why would they ask, sounds as if they dont trust their own product either. This unit was purchase online through Sears.com. Purchase price was $2299.99. Order placed on March 4, 2017.

We purchased a brand new stainless steel refrigerator in 2013. Our 2 year refrigerator stopped producing ice and the freezer stopped working as well. We called Whirlpool customer service and they said they could not help due to 1 year manufacturer warranty only. We called another company (SoBellas) that charged us $85 to tell us that it is the seal system which should be covered up to 5 years by Whirlpool. The man showed me the Whirlpool refrigerator warranty on Google which states the sealed refrigeration parts are covered up to 5 years. There was no specific model numbers listed which gave me the impression this was a standard warranty for all Whirlpool refrigerators. I explained the situation to Whirlpool customer service including the 5 year warranty that is found on Google for everyone to see. I was told that our refrigerator model number did not qualify for that specific warranty. We ended up having to buy extended warranty for $350 on top of the $85 we already spent. This started July 24, we had to wait until August 10 for Whirlpools warranty company to see us. They checked it and said they had to order parts but he supposedly tweaked it to make our fridge run better.... It made it worse and it ended up completely breaking down. We had to buy ice chest and waited until Thursday August 27th for them to finally come back with parts and fix the refrigerator. I took time off from work once again due to our time slot being between 3 and 5 but the guy didnt even show up until 7:30. I could have worked my normal hours instead of taking more time off! The guy never once called to inform us that he was running late. We kept calling the company to make sure we werent forgotten. The guy told us that everything should be working within 20 hours or so, by Friday our freezer was still not working and no ice either, back to square one! I called Whirlpool customer service once again to explain the situation, nothing could be done. The next available time for them to come back out is September 17 for them to come look at our refrigerator. We have been stuck without ice and a freezer, buying food every other day waiting for our brand new, horrible Whirlpool refrigerator to be fixed. Will never ever buy Whirlpool brand again! Actually, we purchased all brand new Whirlpool appliances... Good luck to us!!!!!

Bought this set for its basic functions. We dont need a lot of bells and whistles. The washer is rated as a water saver but it seems to use more water than our 10-year-old model. The only issue we had was with the electronics. Even though it has few features, it one day decided to not function at all. A call to support recommended just unplugging it for a few minutes so it could reset itself. For once this seemingly crazy idea worked and the unit has been normal ever since. I recommend buying from the outlet store as a scratch and dent. This saves lots of money and if the unit is not on display, who cares about the minor dent.

We bought a new brand Whirlpool, ice berg, 2 door refrigerator in 2006. It worked fine for 6 months and then started giving all the problems. Until now, we have repaired it at least 10-15 times with company servicemen and also private repair shops. We are just so tired and frustrated will all that we have gone through because of this fridge. Today, the main door just came out and it is probably the 16th incident. We are hardworking people and take a lot pleasure and find lot of happiness in buying something new. It took us almost 2 years to save money for this new fridge with cost us about Rs. 20,000. But I should mention this that we have already more than Rs. 10,000 in repairs.I am sure this would just be another email in one of your inboxes but wanted to write this and convey the message that we are hurt. We do not want to take any legal actions as middle class men in India do not have the resources to do that. But I would surely not buy anything of your brand going forward and would not suggest anyone for it. Writing this in assumption that you understand the pain middle class men goes through to but something worth Rs. 20k and spends another Rs. 10k for repairs. We had high expectations from your product but that was not to be.Following were the problems we face in last 4 years: 1. Refrigerator not cooling (5-7 times); 2. Top door broken (1 time); 3. Main door broken (1 time); 4. Water leak problems (5-7 times). I hope someone will read this and forward it to concerned department.

Bought a new oven for my new kitchen. Two weeks after install, I had to have it repaired. Less than 6 mos. later, it is being repaired again, for the same problem. Whirlpools policy is to fix it till the warranty runs out, then not their problem. Buyer beware, and if you do buy, make sure you get the extended warranty.

My husband and I purchased this washer in August of 2011. Within 2 years the lid broke because of it a cheap plastic frame on a heavy glass lid. At that time I researched it and found many people with the same complaint. Whirlpool would not do anything for us but the company that we purchased it from did agree to supply the part if we paid the labor. We did this and replaced the lid. Well here it is just right at 2 years again and the lid is completely broken and the washer is unusable. There is no way to bypass the lid issue which makes the washer completely useless.I called Whirlpool again and was told there was nothing that could be done and that because there was not a recall on the product, they would not be able to do anything for me. We have purchased a new Samsung washer that received excellent reviews from Consumer reports and we will NEVER buy another Whirlpool product again. I cannot believe a company that old and as large as Whirlpool will not stand behind a faulty design and faulty made piece of equipment. It is very disappointing.

I purchased this machine from Sears on 04/23/2016 and have had nothing but problems and issues with it. It is loud and makes different sounds every time I use it. It has overfilled and underfilled with water a few times, the machine shuts down while washing and I have had to restart the machine. Half the time the clothes come out covered in soap and I have to put them through another rinse cycle. My bedding always has to either go through a second rinse cycle due to being covered in soap or I have to rewash it because it is all packaged together in the fitted sheet and never got washed. During the spin cycle it sounds like it is getting ready launch into outer space and it vibrates excessively. On numerous occasions I have had to untie my clothes as they are tied in knots. There have been times that I had to put the clothes through another spin cycle because the clothes contained too much water. The final straw was last week (03/27/2019). I washed my sheets and they came out bundled up in the fitted sheet full of soap stains and I had to rewash them. When the sheets were done I put the comforter in the wash and started to clean the house. When I went into the laundry room the washer was not running but the wash light was on so I opened the lid and felt the comforter and found it to be dry. I closed the lid and pushed the start button. After a few seconds the washer shifted to rinse without even washing the comforter. When the washer stopped running and the ready light came on I removed the comforter, unplugged the machine, shut off the water, disconnected the water hoses, placed the machine on a dolly and took it to my scrap pile. I could not find any Whirlpool washers with any good reviews so I purchased a Speed Queen with a 5 year parts and labor warranty.

Worst company for home appliance... I got my fridge repaired from an authorized service person and next day it again stopped functioning. Upon calling the service center again, they said that few more things needs to be repaired once again and for that fridge needs to be moved to their workshop and for that they will be charging 1600 Rs again. Upon asking for the refund for the useless spare part, the rude service person said ek din k liye to chale tha na fridge, fir kis baat ka refund... Such a ** company is Whirlpool that they are not entertaining any complaint on their all India customer care number...

This ref model # wrf736Sdam13 is less than 6 months old. The doors have never lined up. At the top is a 3/4 gap and it is 1/4 at the bottom. This is a side by side. Sometimes the left door will open on its own. If you stand to the side and look across the front, the left door sets out about 1/2. My wife and I have contacted whirlpool many times and they will not do anything. I am ready to get another ref and get what I can for this piece of JUNK. We built a new home and purchased all whirlpool appliances and do not like any of them. Will never buy whirlpool again. Very dissatisfied with all – RANGE, DISHWASHER AND THE VENT HOOD. PS, the vent hood sounds like it is crushing ice when you cut it on. Very, very DISSATISFIED with all of them.

Whirlpool Cabrio washer - Its very expensive and it quit after 3 years. Repairman said computer component went out and it would cost $450-$520 to repair and it wasnt worth it. He also told me I should have read reviews first. Whirlpool said I should have bought extended warranty. No more Whirlpool appliances will be bought for our homes or business.

Cabrio washing machine - I have had the exact same problems as all of the above... lid locks occasionally ... after many frustrating tries. I am ready to pick up this stupid washing machine and pitch it in the junk pile! Soap on clothes so I have to redo ... except many times it takes forever to get the stupid machine to restart... Most times I end up rinsing things by hand in the sink. We are constantly itchy from soap residue. My clothes do not come out clean. Especially the towels. Clothes are not spun out as much as they should be... Have been doing it over again by hand many times... which is not good because They still have way too much water in them and it takes 2 -3 Times longer to dry them! I am so disappointed in this set. I always thought Whirlpool was a great brand but, sadly, I was terribly mistaken. Never again. Finally got someone to say they have to replace all the controls. They say they will send parts but I have to pay someone to change it out... sounds like they admit there is a problem but will not accept full responsibility for it. I did not make the item so why do I have to pay to have it fixed? I believe they should issue a recall and make all of us believers in them again. I guess its my fault for buying their product? So... doesnt clean, spin, rinse, lock and has a bad odor... not a great product, is it?

I wish I had gone on this website and read the reviews before I bought my washer about two years ago. I thought the Whirlpool Cabrio was going to be a good machine because of the brand name and because it is one of the more expensive washers. Like many others have said, I am disappointed with this washer. I bought it because it has a large capacity, but mostly because it has a hand wash cycle and a deep water soak. I have found that the only cycle that actually may get clothes clean is the Bulky Items cycle, because it actually covers the clothes in water. Some of the other cycles dont even get the clothes entirely wet. And the deep water soak doesnt wash the clothes, rinse them, or spin them dry. I might as well pre-soak clothing in my laundry tub, and then put them in the machine to wash them. Prior to this machine, I had a Maytag Neptune front loader, which did alright, but it had a few problems. I am ready to go back to the inexpensive agitator machine my mother used to have, if anyone still makes them. They at least got the clothes clean, and you could soak clothing if you wanted to. Im sorry that I bought this expensive washer. I wish I had bought a relatively inexpensive, simple machine. One good thing about this machine though is that I was able to wash a sleeping bag on the Bulky Items cycle. So, I didnt have to take the sleeping bag to the laundromat. Whirlpool needs to improve this machine or go back to the drawing board and create a new one.

Whirlpool washer Model WGD4815EW1. Bought this washer just about 4 months ago and right away I hated it but was told by people that all the machines had gone to the lid lock and that the government had mandated the energy saving devices on the machines so the machine will only put just a little water in the machine. I have been VERY VERY unhappy with this machine. My husband figured out a way to bypass the lid lock mechanism. Then after washing clothes many times I found out in order to get my clothes clean I had to just set the dial to Bulky every time OR I had to wash the clothes 2 times to get clean if I didnt. Once we bypassed the lid lock and then I figured out where to put the knob so the clothes would come clean I was fine until last week the machine just would NOT wash or do anything... it filled with water and just sat there until my husband got the water out. I located a Speed Queen from an appliance store and I am much happier. It does not have the CRAZY lid lock on it. I realize that some children are apt to mess with the washers. But I dont have children anymore and when I did I had a laundry room with a lock up high on the door so they could not play in the laundry room. I dont understand why this so called mandate could not have been done in a way as to allow those with kids to have the option on the machine with a built in code device to set the machine so the lid will lock and those of us without children in the house to opt out of the code to set the lid lock. NO REASON why we cant have a CHOICE. As far as I see it is a way for the government to try control more where they need to keep out. The cars have been designed with safety locks for children to keep them safe, but it is up to you to choose to use them. Same principle! Now for the mechanism to make it so the machine will only put so much water in the machine to wash. Youre NOT SAVING any ENERGY or WATER if you have to wash the loads twice!! This whole mandated business with the newer washer machines is a huge JOKE on everyone. I will be searching out used machines and having them rebuilt because I dont EVER plan on buying another one of these newer machines. If enough people stop buying them the manufacturing companies can raise some cane with the government to get the mandate lifted. NO I will not buy another Whirlpool washer. I encourage some of you out there who LOVE a challenge to figure a way to change the stupid motherboards on the newer machines and create a great business for yourself because if someone else can create it you can recreate it.

Found after care service as bad as oven performance. Phoned for advice and told need to get used to new oven. My advice would be do not buy whirlpool ovens.

We purchased a Whirlpool AccuBake oven in 2005. I think we used the self-cleaning feature about 3 times. The reason I mention this is it may be a possible cause to the frightening experience we had on August 15, 2012. My wife was cooking on the stove top when suddenly we heard loud electrical explosions coming from the back of the oven. We soon saw long arcing bolts of sparks shooting out the back, and my wife was terrified and didnt know what to do. I told her and my son to stay away from it. I ran to the circuit breaker box and turned off the breaker. We then looked in the back of the oven and it was on fire. I ran around looking for a fire extinguisher but my son managed to put the fire out. We called Whirlpool up and explained what had happened. They immediately sent someone out to look at it.I was very impressed at how fast they got someone out there. Whirlpool sent two technicians to look at the damage. After they were done inspecting, they told my wife that the problem is loose connections on Whirlpools side and not the feed and it had a damaged control board and that this is the fault of Whirlpool. He was very polite to us and apologized for any inconvenience. After a week had passed, no one called us, so my wife called and talked to some woman representative at Whirlpool. She told my wife that the report she got said that the oven had loose connection on the feed side from where we bought the oven and we should deal with them. My wife couldnt believe her ears and said, No, thats not what the technician told us, and the woman continued to talk and my wife said, Wait, slow down. The woman replied, Oh, am I going too fast for you? Well, I guess I have to talk slower then, in a sarcastic tone. My wife then called the technician who wrote the report and explained what the representative had told her, and his reply was, I cant believe she said that. I am not happy about this, that is not what I wrote in my report. Dont worry, I will personally take care of this. Again, the technician was civil and polite. After two days passed, my wife talked to the same woman again but this time she changed her story. She never apologized and said, It looks like in this report that the connections were loose to the control board. Since the oven is 7 years old and accounting for depreciation, Whirlpool is offering to you a total of $59. My wife said, Really, $59? How long is the life expectancy of these ovens? She told her, 10 years. My wife said, 10 years? Well, ours only lasted 7 and you are giving us $59 after we were almost killed and my home could have burnt down to the ground? She said, That is our offer.I called Whirlpool back and asked to talk with the safety supervisor and it was a woman again. Was it the same woman? It could have been the same woman my wife talked to, I was not sure. I asked her, When is it appropriate to issue a recall on a product? Our oven was defective at purchase. She said, You are the only complaint we had on this oven, so no recall is necessary. Yes, I said, but since it has been proven this is the fault of Whirlpool, I would expect at least a working oven from Whirlpool. I also told her the technician told my wife that Whirlpool should be bending over backwards for you, and she said, I apologize for the technicians remarks. I told her that I was dissatisfied and she will be hearing from me in the future. I did some looking on the internet and I found that KitchenAid which is made from Whirlpool had issues with a particular oven which was found that when the self-cleaning feature was used, it would heat up the control board, and since most people dont use the self-cleaning feature that often, it would take a very long time to develop. I thought that loose connections and heat are a bad recipe for disaster, and that quality control negligence and inferior components are to blame. Considering the past history and track record of class action lawsuits and appliance malfunctions such as the control board on their dishwashers, I believe it is all connected and related to my problem. Sorry but $59 isnt going to buy me a decent toaster oven, let alone a real oven. That oven should have lasted over 10 years and considering the possible damage and deaths that could have occurred, you would think that it would be in Whirlpools best interest to address this problem and bend over backwards for anyone who had the misfortune of purchasing this mickey-moused nightmare of a disaster-waiting-to-happen problem. Its not so much the money. What if a small child touches an oven as it conducts 220 volts then shocks into a childs heart to ground? What a ticking time bomb this oven is. As far as I am concerned, I dont want a dangerous oven like this in my home and Whirlpool needs to take some lessons in public relations.

Our 27 cubic foot BLACK French Door refrigerator is freezing up again for the 4 or is it 5 time. We are now told they will give us a replacement and to go to the website and find what we want. The website lists DISCONTINUED fridges. Called their RUDE rep and found out only can get a Smaller, stainless steel ONLY refrigerator. So is that how they work, sell crappy refrigerators and then replace with a lesser refrigerator, which most likely will break down too. SHAME ON WHIRLPOOL. Or is it DEADPOOL. Your reputation is shot. We will NEVER purchase another piece of junk from you!!!

I bought a Cabrio top loader in 2007. Have now replaced a pump for the 2nd time. Replaced a circuit board once. Thank goodness the machine was purchased at a local appliance store who stand behind what they sell and are very prompt in their response time.

Own Whirlpool GB2FHDXWS04 refrigerator for 14 months. From the beginning, the ice maker made gross tasting ice and never got better (had to start buying ice). Then a smell started coming from the fridge every time the fan came on. We called before the warranty was up and talked to Whirlpool, and they said that we must have put something smelly in the fridge that caused the plastic to absorb the smell (which we didnt). They told us to put baking soda in and change it everyday. No change. They kept telling us there is no way it could be giving off a smell for any other reason and if they sent a tech out, we would have to pay for it. Trying to intimidate us until the warranty was up. Then after a month or so, the bottom mount freezer starts leaking water all over the wood floors every 3 days. At first we turned off the water line, but then realized it is coming when the freezer defrosts. One good thing, the freezer, from the beginning, knocked really loud and now that its leaking it doesnt knock. We spent $1,200 just over a year ago and will probably have to go purchase a new one now. I will tell you it will never be another Whirlpool product. Whirlpool has not apologized or done anything but say, Now your warranty is up, you should have bought the extended warranty. Great customer care! With all these same complaints, you would think Whirlpool would figure the problem is their inferior product (which they know) and actually take responsibility.

I purchased a front loader Whirlpool Cabrio washer/dryer in June of 2011. I was sold an extended warranty which ends June 30 of this year. I have made 4 calls to the Co which warranties the washer because it is making squeaking noises on the spin cycle. I was refused service because the customer service rep didnt “hear” anything. I finally had a local service Co check out the machine and was told the motor needs to be replaced and if under warranty I should demand it be replaced. I called again and still cannot get NSI to come out and see the problem.

Got the dreaded 4 flashes LED status - High Temperature Shutdown. Online and vendor documentation says that this condition requires gas valve unit replacement, a $115 option. If your Pilot remains burning, but main burner does not kick in, then a good guess is the circuit board requires a reset. Prior to any further work, test the Thermopile, that is the round item with two blades located below and to the right of the gas valve unit. Move knob on control panel to OFF1) Pull out plug with red and white wires located on front of gas control. 2) Have someone Hold in the control knob on the unit at Pilot, and make sure Pilot flame is burning. 3) Using a multi-meter, set it to millivolt reading, and test voltage across the two wires. Voltage should be greater than 350mV, preferably >500mV. 4) If you get a reading in that range, your Thermopile is good. Turn knob to off position. Do NOT uncouple gas lines. 5) Piezo Igniter wire comes apart, disconnect it. 6) Remove screw that holds front cover. (screw located bottom left as you look at the unit) 7)Cover simply pulls off directly towards you. 8)Remove the screw holding the circuit board to the cover, and remove circuit board by unclipping it - 3 clips, one either side and one at bottom. 9) Unplug the 3 strand thermostat cable, you should now have the circuit board clear. 10) Take a piece of aluminum foil, fold it twice, then lay circuit board on it facing up, do it on top of tank, want it grounded. 11)Using one of the multimeter probes, wrap a piece of foil around it, keeping point free, and ground it too. Then slowly work around the board, touching all the solder connections you see, as well as the chip legs. Pay particular attention to the round objects on the board (capacitors), make sure to ground out each of the solder points, visible either side. (takes about 5- 8 minutes, take your time) 12) Once done, reconnect thermostat cable to board, then reinstall board into cover (dont forget the screw)13) Place cover back into place, screw in cover screw, reattach Piezo wire and black electrical plug with thermopile wires. 14) set Knob to Pilot, get pilot lit (may take a few hits on the Piezo button) and while still holding the knob in, watch to see what LED flashes you get (there will be a 10 second time lapse before it will start to flash) 15) You should either get 1 flash or 7 flashes, that means the board is reset, now turn knob to warm, and see if main burner kicks in. Good luck, and for a half hours work you have saved yourself $$$. PS: If it occurs again, you have sediment build up, need to drain the tank.

Updated on 04/15/2019: Called customer care about my ice maker which have went out for the second time less than two years and the 1st replacement have only been 9 months from today. Unfortunately they tell me it’s out of the one year warranty process and they can’t help me. Well look like the 2nd replacement should have been under warranty still. Their products are a piece of crap and they know it and don’t care because theyre making money off of the consumers. Be aware and advise you to stay away from Whirlpool appliances. They don’t stand behind their brand. There’s no way anyone should have to be making repairs on a new 2000 and sum refrigerator. My old one is 18 yrs old and still working fine no problems, better than this piece of crap. Warning to consumers. Don’t waste your time and especially your money. Didn’t want to give no stars but you have to give at least 1.Original Review: Purchased refrigerator In July of 2017 and had to have ice maker replaced less than a year of having it. Now again ice maker not working again and only been about 9 months from the last replacement. I think there should be a Lemon law on these products. These refrigerator are not cheap and if I buy something new and spend a good amount of money for, I don’t want any headache and worries. That’s the reason for getting a new one.

Problem resolved - This is an update to my previous complaint... The repair man arrived this morning and after resetting the thermostat, the water heater started up again. He explained to me that these new water heaters are super sensitive because of the new designs and systems that are required by the State of California. He said that all brands have to have the same system. He said that the new water heaters dont breathe as well as the old ones. In our case, he suspected that after being installed, there were probably some air bubbles in the pipes which tricked the computer into telling it that there was not enough ventilation, when in fact our ventilation was fine, but that triggered a total shut down! In my previous written complaint, I was really upset because I have not had a shower in 3 days and thought this problem water heater would not be fixed until next week. I was furious! My understanding is that basically the way the new water heaters are designed is not very well and there is nothing we can do because about it they are all the same, unless we want to go to a tankless water heater system which plumbing included would cost $4000.00... so we are stuck and hope this will not happen again!

We purchased a new Whirlpool water heater April 2013 at Lowes and every 3-4 months the pilot would go out. My husband would simply re-light the heater, I guess he didnt think it was a big deal. However, in September 2014 the water heaters pilot went out and would not re-light, so I contacted Whirlpool about the warranty. It took 4 telephone calls (two of which involved a plumber, per Whirlpools request), and several days of cold showers for an authorization code to purchase a $8 part (thermo coupler). The hassles that Whirlpool put me through, no one should have to endure. Who ever heard of a technician telling you that they have to talk to the plumber, when you call them to explain a problem with your water heater, such as, the pilot will not stay lit and the plumber said it is the coupler (I couldnt remember the whole name of the part, but surely they should have understood what was wrong). Secondly, providing a plumber (unless youre married to one) to converse with them involves more money. Now I have a plumber at my house so I call Whirlpool and this technician insists that the plumber perform a test on thermo coupler to make sure that it was faulty before she gave the authorization for a new one. Yet again, when I called to Whirlpool with the plumber, while I was voicing my problems in resolving the issue of my water heater with this technician, and she just hung-up on me. So as not to be defeated and having already invested in the expense of the plumber, I called Whirlpool again and requested a manager. The technician asked if she could help and I informed her of my previous encounters. She apologized and took my information to have a manager to call me later; however, she did give me the authorization code for the thermo coupler without delay. When I went to purchase the part, I didnt have the old part (as trade; the plumber hadnt removed it), so I paid for it out-of pocket, to return the old part later.

We bought a Whirlpool model WFW5620HW front-load washer at Lowes. The unit shook so violently during part of the spin cycle that the Whirlpool-authorized service company technician said not to use it while parts were ordered. It seems the balance ring was not functioning. Parts ordered were shocks and tub assembly. The technician suggested trying to get a whole new unit, as the repair is so intensive he had only done one or two in his career.Whirlpool customer service said they would not replace the unit, and an escalated request had the same response. I think this is terrible customer service - when there is such intensive failure in the unit, they should provide a brand new machine. The work has not yet been done - we are without use of a washer for an unknown period of time, since the order of a tub assembly is so uncommon that they do not have a time estimate. Needless to say, we will never buy Whirlpool again, and suggest you do the same.

We bought a small refrigerator/freezer Model WRT112CZJZ for a guest house. When not in use it was turned off at the unit control panel with the doors left open. There was a power failure and when the power was restored the refrigerator turned itself back on. Needless to say it must have been running for 2 weeks with the doors open and the condensation filled the holding tank and then proceeded to overflow on the wood floor. The floor was ruined. There was no indication in the manual to warn of the unit restarting when power is restored so it must be unplugged or the circuit breaker turned off to avoid a similar problem.

Whirlpool Gold Fridge Model GR2SHWXP002 purchased on August 15, 2007 for $1,368.77. Only repair issue so far was water leaking from the Water Inlet Valve Item # 949403. I bought a new part on Aug 8, 2011 for $73.45 and replaced it myself. The plastics on the fridge door have yellowed. No smoking in the house so not sure why the plastic has changed colour??? Would I buy one again?? Yes I love the water through the door feature and the automatic ice maker. 10 years old now and no major problems.

I have a smaller/apartment size fridge. As a 1 person household it is a perfect fit. Works well & wasnt expensive. I am a Foodie, having it so nothing is too warm/cold, all the temps are equal, is a big deal. And in 10 years no breakdowns.

My family purchased a Whirlpool stainless steel dishwasher at Lowes for around $500. We were replacing a very old GE dishwasher which was so loud you had to leave the room anytime you started it because you couldnt even talk over it. We love the new Whirlpool dishwasher. It is so quiet we thought it was broken at first because we couldnt hear it running and even though it cleans exceptionally well we still sometimes have to look to see that the light is on to know that its actually running. The whole family agrees this may be one of the best purchases weve ever made. The only con I could think of is my son and I put the dishwasher in ourselves and this is the first one weve ever done and the instructions werent as clear so we had to redo the piping of the waterlines a couple of times to figure out in what order to be done. But everything hooked up correctly and worked immediately without a problem. Couldnt be happier.

Sometimes, it doesnt get the dishes clean. I am not sure if it is the dishwasher or the detergent. I recently switched to Finish Quantum Max and it seems to be doing better. I always use the pots and pans cycle. Lots of features, most never used. For instance, china crystal, quick wash, rinse only. The size is ample but the interior design could be better. Solid black, looks good, Model GU1500XTL82.

This washer is poorly designed. Less then one year old and always has problems. I dont feel it cleans the closes. Does not always spin them. The load and go is a joke - had a service call because it would lock up - was told load and go does not work and not to use it - the washer was only a few months old. Now it will not even turn on!!!! - All other appliances work in the outlet - it does not respond. I will not even wash by good clothes in it - I take them to my daughters Samsung. I am in my sixtys and this is the worse washer I have ever owned, DO NOT PURCHASE.

I purchased a Whirlpool Cabrio washer and dryer from a local appliance center. Everything was working great. After some time, the washer began to have error codes. I would have to turn it off and restart using more detergent, more water and more electricity to attempt to get a load washed. I did purchase an extended warranty. I reported the issue to Whirlpool and I have had 7 home repair visits while still under Whirlpools warranty. The first time, the repair tech went under the washer and tightened a screw. REALLY! The next visit, the motherboard was changed and the issues kept coming back. Well, the Whirlpool warranty was now over so the extended warranty had to be picked up from the appliance center. Things got worse and had continued repair calls. After I had enough, I called Whirlpool and spoke to everyone under the sun. I tossed it outside and bought another brand washer. Several weeks went by and this washer still under the shed, Whirlpool contacted me and bought back my washer, GREAT.Now, here it starts all over again with the dryer, same issues with motherboard. Only this time, I am 1 month out of Whirlpool warranty and need $385 for a new motherboard plus cost to replace. I call Whirlpool again but only this time, they show no issues with this dryer and are not budging. I toss it out and again, purchase another brand dryer. I grew more angry by the day looking at this dryer sitting useless outside. I had it hauled off as trash. My question is how does a consumer protect themselves against these manufacturers? I do understand warranties but if it smells like a lemon, acts like a lemon, it must be a lemon!

I bought a Whirlpool 5-burner gas range with double oven at a cost of $1700. Almost immediately, the finish above the oven started cracking and now is starting to chip off. When I contacted them, they stated cosmetics were only good for 30 days. We had just moved and were getting settled so we didnt use the range much for the first 30 days. I am very unhappy with this product and also unhappy with Sears for their lack of effort.

Whirlpool Gas Water heater purchased from Lowes in 2012. Have replaced two thermal couples and three gas control valves. Will not stay lit! Problems began within six months of purchase. Third gas control valve quit functioning today and Im on my way to Home Depot to purchase a Rheem...Im done with Whirlpool!

I bought a whirlpool water heater at Lowes 4 months ago, and it has stopped working. I called the customer service number and was treated so unjust. I told them that I had just had it looked at by a plumber and he said that the water heater needed to be replaced, I told the whirlpool represented if what the plumber had just advise me. So I asked them if they could just replace it, the customer service representative told me I had to call another number to have their service people look at it and that wasnt for another 10 days. At which time I asked the representative what was I to do without hot water for 10 days. She told me that they could only schedule it that way. So Im here to tell you all please please please dont ever Buy anything from whirlpool because they will not back it up! I on the other hand just lost $500 and went out and bought a Rheem water heater instead.

I like the fridge raider. It works great, I have had no problems. It has good space in the fridge raider part, but very small freezer. It’s a freezer onto fridge raider on the bottom. I would like more space in the freezer area. I would buy another Whirlpool.

My refrigerator will be 3 years old in September. It stopped working two months after my warranty ended, in November Thanksgiving Day. I was so thankful that I had snow on my deck to keep everything cold. I had several family members in my house and watching my husband defrost a frost-free frig? This was a nightmare. Then a few weeks later, my husband company refrigerators did the same thing: freeze up and stop working. He defrosted theirs as well.I know that lots of consumers have had the same issue with any of the bottom freezer refrigerator doing the same thing. I think we, consumers, should make these company recall these lemons. Why should we have to pay more and buy more our parents had their appliances last for years. He had done this approximately 3 times since my warranty ended in September of last year. The problem is the food goes bad, the freezer ices up, causing the refrigerator to ice up and stop the air flow.I contacted the company and this is what they told me: I had to pay $295.12 to get the repair completed. It was the DEF control board. I guess others have the compressor go out and that cost over $600 to fix. Why is it our fault as a consumer buying their products promised and concern for 1 year, not 10 years. It is no wonder why America is broke? My question to the Whirlpool was, how on earth can this be the consumers fault? Here is their reply:According to the model and serial number provided, we do not indicate that there are any known recalls with this particular model. A recall requires that a product poses a threat to a persons life or health. Since this is not the case in this instance, we do not have a recall. Once a product warranty has expired, any costs for maintenance, service, or component replacements are then within the owners time frame of responsibility. Taking this into consideration, I regret to inform you that due to the age of the product, we will be unable to assist with the cost of the repair. If you have purchased an extended warranty, we would recommend contacting your extended warranty provider directly to discuss the options they provide.Oh, they sent me a postcard asking if the repair service I received was good... Yes, the company who came out did a fantastic job. I think I may have to call them back; it is acting up again. I have 90 day warranty....

The home I bought a few years ago, had brand new Whirlpool appliances. The oven and range, work great, although it does take my oven seems like a long time to get to temperature. The size of the oven is great, has plenty of room to cook lots and/or large amounts. The range, works really good too. Its a glass top range. The glass is very durable, I find it does not scratch easily. Cleans up well by just using a good glass top cleaner. I do have one of the burners, does make a little noise if used but 4 years in, no issues out of the range or oven.

We bought a nice stainless dishwasher from them and got the three year extended warranty. Parts of the racks have slowly been breaking off, and now its started leaking from the bottom at the end of its cycle. We called Home Depot only to find out we were 3 days over the warranty, and basically out of luck! We will never buy another Whirlpool again, or shop at Home Depot.

I have the original (gak!) Whirlpool Calypso Washer and Senseon Dryer pair. They have given great service, and I find them easy to use. I wanted a top-loader but I didnt want an agitator. These fit the bill. How long have I had them? Gosh, must be 12+ years. A recent service call indicated that other folks havent had the same luck - apparently the knee-action is troublesome - and I found the Whirlpool-trained service techs werent very knowledgeable and was able to fix the thing myself with parts off eBay! All in all, I would definitely look at Whirlpool for my next pair.

I had a kitchen fire in 1999. All appliances were replaced with Stainless Steel Whirlpool. My old fridge was an 18 y.o. Whirlpool and still works fine in the garage. My old above range microwave was 12 y.o. and worked fine, I should have kept it. I had to replace my new Whirlpool Microwave after 4 years and 4 repairs. (Main Power Diode kept failing). Now my Whirlpool Gold fridge is not defrosting, even the freezer light switch is frozen. This French door freezer also seems to have less capacity than my old upright freezer. The retailer seemed sympathetic and pathetic. They would not budge on repairs. I told the contractor that did the rehab on my house what happened, he said he would stay away from Whirlpool and that retailer.

Bought this machine in July 2015 to replace LG front loader that went bad. This machine is the worst at rinsing the soap out of dark clothes, and probably the whites and lights too! Dark clothes always have white streaks and spots all over them. Called Customer Service and was told it was due to too much soap, the way the clothes were loaded, needed to add an extra rinse cycle to load, and/or because there is a water softener in the home. Have changed soaps 3x, changed the way I was loading the clothes, and I doubt the water softener has anything to do with this problem. I dont see how adding an extra cycle is efficient and seems wasteful. This machine is horrible and whether I just got a lemon or if its a defect in this machine, I dont know. Whirlpool doesnt seem to care either. I am going to attempt to sell this one and will not consider Whirlpool for the next one. Do not buy this machine!!

We bought a Whirlpool dishwasher and microwave from a reputable appliance store. The dishwasher top basket broke within 30 days. The microwave lost 100% power within 30 days. Both under warranty but parts had to be ordered. Couldnt use either appliance for over a month. What is going on Whirlpool? We need a refrigerator, but I no longer trust your brand. I dont want it to quit and then lose all of our food! Please get it together and make quality products again.

Six months after purchasing my Whirlpool Washer model number WTW5000DW0 I would hear what sounded like rocks in the bottom of spin drum during spin cycles. Then noticed it was taking longer for clothes to wash and sometimes the water did not completely drain. Called for Service under LOWES warranty (the worst people to deal with). Tech comes removes a penny and dime and tells me that is the problem. Leaves. 45 minutes after he leaves there is the noise again. Call and set up for this Service Company to come back. Even though they went out of business prior to the appointment Lowes Service would not listen to me and insisted I stay home ALL DAY for someone who did not show up. Repeated calls to the Service Company resulted in nothing - phone disconnected.So finally after much frustration I am given new appointment with new Service Company - PARRISH. Tech comes in here five minutes and wants to know the sound, I explain. He checks out the unit and tells me it is a major problem and the part and labor will be costly. Best if they just replace the machine. His added comment - I see a lot of this. So if this machine is such a problem why was it not recalled? I am getting a replacement as I have warranty and machine was not a year old when problem started. Lowes Service Contract is another problem but I will deal with that later.

We bought this refrigerator because it was the only panel ready one we could find. When it was delivered the two doors did not line up. There was an adjustment that could be made but it required that Whirlpool had to do it. We made an appointment and was told it would cost $179 for the adjustment!! This for a refrigerator we had just purchased for several thousand dollars. The service person showed up and after working on the refrigerator he could not balance the doors. He blamed it on uneven floor, misaligned cabinets – anything he could say to shift the blame from Whirlpool. We called and complained again. They sent out another service person. He was just as useless as the first one. Told us to even out the doors we would need to shim the refrigerator which he would not do. Complained to Whirlpool with no results. Finally hired someone not affiliated with Whirlpool who was able to get the doors to be aligned. Never Never buy a Whirlpool/Kitchen Aid Appliance. They do not stand behind their products and do not care about their customers!!

Whirlpool duet - I have had this machine for 4 years and have gone through as many door gaskets. They rip in no time causing damage to clothing and with the leaking damaging my wood floors. A definite do not buy!!!

I purchased this Maytag clothes washer in 2007. So far Ive had to purchase and replace the front door 2 times. The current one now needs replacing. The plastic near the hinges disintegrates after about 2 years. This appears to be a manufacturing design defect. I have requested from Whirlpool to send me a replacement door for my washer. The part number is 34001178. The model number is MAH2400AWW. The Serial number is 14060452LE.I have spoke to four different levels of employees at Whirlpool after escalating the service request. Each time they have told me they are unable to send a replacement door to me, stating that the product is out of warranty. I realize that the washer is out of warranty but I believe this problem is a design flaw. The plastic near the top door hinge breaks down and cracks after 2 years of normal use. The last person I spoke with Michael (would not provide me with a last name) said to write to the Whirlpool corporate office with my complaint.

At least three times a week the washing machine does not wring the water out of the clothes. The best Maytag wants to offer is to extend the warranty for one year. So washers are supposed to last for 2 years? Will never purchase a Maytag again!!!

The 12 year warranty, means nothing. The heater only worked for 30 months, and then its upper sensor fault code flashes, and the heater shut down. I called Whirlpool, and they have me use an ohm meter to help troubleshoot the problem. So if you are not handy, you are out of luck. They decided it was my control unit that is defective. They will send me the part free, but I have to pay shipping and installation. What a deal, and what kind of management would dream up of this. The heater is marketed as a 12 year warranty model (only on the tank). Would anyone, having been through this, buy another Whirlpool product?

Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

After owning the Cabrio washing machine (WTW5700XW, purchase price $629) for approximately 18 months, it began stalling at the spin cycle, leaving the clothes sopping wet. We found we had to unplug the machine to reboot the computer, and then we were able to manually choose the drain and spin cycle to complete the cycle. Before beginning a new wash cycle, we have to unplug to reboot again, or it sticks in a perpetual pump cycle.I scheduled a repair appointment from the Whirlpool automated service system. The repair man determined the computer control panel has to be replaced. Diagnostic service call was $136, repair est, $321.67, repair service call, $60-130. Total repair cost on an 18-month old machine was $520+. I declined the repair in hope of getting extended warranty coverage from Whirlpool. Nobody has responded to my email complaint from one week ago, not even a computer acknowledgment of receipt of my email.

Whirlpool microwave oven a few months old stopped working. Customer service center not helpful with prolonged holds (>30 minutes), no response to email, and amazingly no response to live chat. The 800 number was busy at one point for over an hour. When I finally did get thru, there was no coordination with local repair men, and a factory delay on the parts. I am going on 6 weeks without a functioning microwave and 3 kids at home. Thanks Whirlpool.

Purchased model # WRX7355D8MOO through Lowes summer of 2013. By summer of 2014 ice started building up under freeze drawer. Little did I realize the compressor was failing, air flow was stopped up. Ice maker failed. In 2016 water dispenser calibration off, freezer failed. Called in certified Whirlpool repair. They spent three days troubleshooting problems. Repairmen told me, not to spend any more money to repair this fridge, buy a new fridge. I spent $2300 on this fridge. Its only 2 1/2 years old. Whirlpool better get their quality control issues resolved or shut down the plant. I know many part are made in Mexico, poor quality. Why pay for an expensive appliance that only last two years.

Before last Thanksgiving (2020) had installers set up this 3 door bottom freezer 2.4K new Whirlpool Fridge. It immediately froze almost half of the goods (big holiday foods). Whirlpool Tech showed up 3 times of 4 appts and could not repair. He said should work and now we froze Christmas Holiday foods. Different company of Whirlpool Tech was here was here twice, second time he ordered 4 parts and as of March 12, 2020, we can only use about half of our 24.7 cu ft fridge. For almost 6 months we have bins in our garage instead of the fridge...now our garage is too warm for bins of food. Whirlpool refuses to confirm this $24K fridge a lemon. We DESERVE more!

My experiences using Whirpool ranges and ovens have been very positive. As a matter of fact, that is the brand preferred by my family through several generations. Durability, reliability and warranties have been the main features we have found useful. Most of the ranges and ovens have been replaced at home, always with Whirlpool brand, but with added improvements that manufacturer come up with, in order to integrate our devices to the latest technologies. I would recommend this brand to the readers, friends and neighbors.

I bought a Cabrio Washer and Dryer around January 2015 at Lowes. After going through the worse service imaginable, the washer was like pouring salt in the wound. I like the dryer fine, but months later, Im still unhappy with the washer. While it washes OK, it takes forever to wash a load. Most of the time, it does not spin the clothes out enough. There is no way to just spin again. You have to go through a rinse/spin cycle and you may or may not get lucky with a sufficient spinning. Why cant they just have a spin cycle and why does it have to take so long to wash a simple load of clothes? I have bought many Whirlpool appliances, but this is my last ever.

We had purchased a Whirlpool Duet Sport Washer and Dryer in 2007. Since that time we have had several repairs on the dryer, resulting in us having to purchase an entire new unit in 2011 (4 years old), along with mold that has accumulated in the washing machine on the tub and rubber seal that cannot be removed after several attempts utilizing several products that were recommended. The end result is our laundry that has been washed - comes out with a musty odor. Not happy at all with the top of the line, best possible machine to produce clean laundry as was sold to us! This has been a nightmare, and a totally dysfunctional appliance that should have lasted longer than 5 years!

The refrigerator fits perfect in my space, keeps frozen (ice cream is creamy not a frozen block ) and cooled foods well. I love the glass shelves. I purchased 2 more bins for the refrigerator door, now I can get all my spices and condiments on the door as well as lots of other things. The freezer has racks instead of glass shelves. The top shelf is adjustable, that is nice in order to use more space. I love the ice and water on the outside of the door.