If everyone would submit their complains to Whirlpool, they might do something about this. Submit your complaint to ALL of the followings emails: investor_relations@whirlpool.com media@whirlpool.com whirlpool_customerexperience@whirlpool.com B2Bdevelopment@whirlpool.com. Here is what I wrote to Whirlpool: Model: WTW7800XWO, Serial number: C02670320. I purchased the 4.6 Cu. Ft. Cabrio Platinum Top Load Washer in June 2010. The washer lid has broken 3 times now. Its snapping by the hinges. I have been charged about $300 per lid. I believe the hinges are not durable enough to support the weight of the glass lid. I have read hundreds of reviews regarding the same model and issues, I also have a friend who has the same model and is experiencing the same issues and has had to replace the lid twice now. Im disappointed that Whirlpool has not taken accountability for this and either issue a recall or replace the lid at no charge to the customer. If there has been so many complaints, why hasnt Whirlpool taken action on this? I am requesting that the Whirlpool Headquarters address this issue immediately.When I called customer service to complain about this issue, the rep informed me that they have never heard about this issue before. From all the reviews I have read online, it seems that customer service is telling them the same thing. By not addressing this defect, Whirlpool will lose thousands of customers. This is not the way to retain or have returning customers. This is the first time I have purchased a Whirlpool appliance. I will not be a returning customer if this matter is not resolved.

Pilot light will not lit. I called Whirlpool. They said they could ship me a replacement for $34 or I could go to Lowes and get one for free. Lowes said they were out of type C kits and they have not received replacement kits for 6 months. Lowes informed me about the recall for this part. If its a defective part, Whirlpool should be sending this to me for free. I will not be buying a Whirlpool water heater next time.

After a days work Old Grumpy around 7:00 PM drags to sink, fills pan with hot water & soap; starts scrubbing forks, spoons & occasional cereal bowl. I prewash everything placing it in the dishwasher, it takes it a week to reach 3/4 full: use for sanitation.

My Whirlpool refrigerator model #ED5FHEXV001, serial #HR0248 - I have spoken to a couple of reps on the phone. I am very dissatisfied because it was like one rep I spoke with on the telephone advised me to buy an extended warranty and at that time, the company would consider alternative ways to deal with this complaint and perhaps replace the refrigerator. I did not want to pay an additional $100 for a warranty, unless the company would guarantee me a solution, preferably my money back. I did not really believe the warranty would help me after the warranty was expired. I would still have the same problem and I feel that in the event after the extra warranty expired, the company would tell me I should have kept the coils clean, which is my complaint. There is no way to keep the coils clean. I guess blowing out the residue, then all that residue material would end up all in my house. Also, very important, there have been 3-4 technicians to my house the first year. I was told various things to do, such as adjust the refrigerator to a lower setting and freezer to a little higher setting. One tech actually replaced a part? The second tech said he would clean the coils. The last tech told me the problem was my coils had to stay clean. My question is, how the heck is that possible with the coils on the bottom of the fridge and susceptible to a lot of dust and dirt, unless I move my fridge everyday? Most people do not expect to have to clean under the fridge each day and the coils would still be dirty anyway. It is very dumb that the coils are not on the back of the fridge. With the fridge coils on the back, I have never experienced this problem. Please advise what my next step would be. Thank you.

I will be happy to provide exact details soon but wanted to share I have had most of our clothes and household items-sheets, rugs, towels etc. ruined by this machine. And it is under warranty and Lowes in Dallas, Texas where I purchased it has seen the evidence. I rolled in with a suitcase full of different examples of ruined items and some photos. The repair person Whirlpool sent out was nice but not willing to document clothes and said the machine is fine after a few diagnostics digital checks. He did not run a load of clothes! And it takes forever to set up. My wait was over 3 weeks. etc. Lowes has been incredibly wonderful but states the warranty is Whirlpools decision and all Lowes needs is a RA (return authorization from Whirlpool) and Lowes is happy for me to buy whatever ever washer I like and even are willing to give me a discount as they know how horribly Whirlpool has treated me.The manager stayed on speaker phone with me for over an hour. My husband is a lawyer and I will further pursue this situation as Whirlpool hopes I will just drop it by March when my Whirlpool warranty runs out or give up from protocol internal exhaustion. As they have insulted me in every way... Even suggesting I sell the defective machine to someone else... And I said, How in good faith and having a conscience could I do that? Anyway after spending a lifetime it seems trying my best to get this resolved with a cauliflower ear from being on the phone for so many hours with their resolution leaders and specialists etc. It is obvious I am about to have to go on social media and do everything I can to Save others from this time waster, Save their laundry, etc. and Did I mention at times it leaks a little bit of water out the front. As it was the least of my worries as I was showing nice tech my expensive ruined 900.00 ski pants, ruined shirts etc. I think the machine cost around a 1,000 to 1,200 so... Will get back to you for an update. I have a whole file folder on documentation now and it is not about the money or the fact I cannot wash clothes. It is down to principle... On my third top-level resolution leader in MI. -Jim- basically had me read between the lines that I was dealing with a Fortune 500 company and would never win. He is underestimating the level of frustration and lengths I will go to not be taken advantage of as a woman, a career girl, a wife and a yoga teacher. I will be in Yoga warrior mode and this is disheartening as all I want to do is wash my clothes. Did I mention all my Lulu Lemon pants are ruined and I never put them in the dryer! Only delicate cold etc. Have them remain intact etc. really simple here but Whirlpool not standing by their warranties. And my whole home is outfitted with Jen-air, Kitchen-Aid, Maytag etc. which are all owned by the same company so I have been a very loyal customer who possibly just got a lemon. Or standards at the company have severely changed. More later on developments hopefully. Sad in Dallas.

MODELGR673LXOQ WHIRLPOOL RANGE - I purchased this range in January 2014. It is a good-looking range with a ceramic top and a convection oven. It has burned more food in a year than I had burned in several years. The top burners get red hot no matter where you have them set. They turn on very hot, then turn off and after a while they are red hot again. Cooking anything that requires a medium or less heat burns to the pan bottom. The oven works alright as a regular oven but when put on convection it burns the food closest to the fan before the rest is cooked. The company sent a technician to check the stove. He checked the temperature of the oven and said it was running too hot. He changed that setting and the first time I tried to bake it took forever. I reset the oven back to where it had been. The tech made no attempt to check the top burners as he said they couldnt all be bad. I hate this stove I had my former stove for thirty years and never had problems with it.

I knew I couldnt be the only one with these problems. The reviews confirmed it. I bought my Cabrio washer in 2012. Energy efficient, no agitator to catch on clothes, Great. It took me a while to figure out that the machine was eating my clothes and not cleaning them at all. Oh, they smelled fresh. That HE detergent smells nasty. The machine ate the edges off my good towels, T-shirts, jeans. Brand new underwear (thick elastic) was stretched all the way out and pulled. Normal stains and dirt do not come out even with pretreating. I started running my clothes on the delicate cycle, prewashing stains in a bucket by hand and then putting clothes in mesh bag before running the load. They still came out dirty and ruined. When I run the loads, it still registers as not being that energy efficient on the controls. Id gladly trade it back for my old washer. I feel like I have stepped back in time to a time where you washed everything in a tub or bucket. What a waste of time.

We have had our dishwasher for over ten years and have had no problems. Its been very reliable. Its a free standing unit on wheels with a butcher block top as we dont have room in the cabinets for a built in. All you have to do is roll it over to the sink and plug it in and hook up the water line which has a quick disconnect. The male half always stays on the faucet.

I bought a water heater in 2008 from Lowes department store. The heater would continually go out causing no hot water. The company had sent several technical repair men out to resolve this problem, and still the problem remains. The Technical Support requested that they will pay for the part and I could install it, not knowing if I am able to do such a job. The technicians who were sent to my home were not able to do the job. How do they expect me to do the job without proper experience? Whirlpool products are not reliable nor is their maintenance contract. Stay away from this company.

I have purchased one refrigerator double door Mastermind 230 Ltr. capacity on 08/02/2009 at a price of Rs17200 from Himanshu Sales at Halol, Panchmahal, Gujarat. After one year, there was a problem in the refrigerator. My complaint was given to Himanshu Sales Halol. A service engineer came and replaced OLR and starting relay. I was charged Rs500. The bill was not given. Again cooling was not achieved. My complaint was given to customer car complain no. 22265 on 26/04/2011. Service engineer came on 10/05/2011 and reported that compressor get overheated. He has replaced compressor, capillary, gas, starting and overload relay and charged Rs1650. But compressor continued on, it does not cut off on temperature. I complained on 22/05/2011. Again service engineer came and replaced thermostat and charged Rs150. On 02/06/2011,again cooling was not proper. I complained on 05/06/2011. Service engineer came and advice to send the refrigerator to service center at Halol at our cost. After one week, it was sent back to me. Still ice not forming in freezer. We thought that it is due to summer. We also informed Himanshu Sales Halol. They advice to give complaint to customer care. Complaint was given on 28/11/2011. On 29/11/2011, a service engineer came and informed us that the compressor overheated. On 06/12/2011, the service engineer came with new compressor. He replaced the compressor, capillary, starting and overload. After gas charging, fridge was started. Still ice was not forming in the freezer and there was abnormal sound coming from compressor.Now we are tired to take service from Whirpool. I think this is a company defected piece, so send some senior authority to check the same and to take necessary action. Also due to this problem, my electricity bill got on higher side, and the purpose of the appliance is not solving. On 12/12/2011 at 11:30, the service engineer came and put some instrument to measure temperature at freeze on super cool mode and told that he and Samir will come to check the same. After that, compressor was in running mode up to 19:30 without cut off on temperature. Nobody has came to check,we called him. He replied that Mr. **, the regional head, will come tomorrow, 13/12/11. Still cooling is not achieved, We have registered complaint under complain no. AH1211007719 dated 13/12/2011.

I have a Whirlpool 33 inch wide Side by Side refrigerator. WRS311SDHM. This is the worst refrigerator I have ever had. Temperatures are inconsistent. It is less than a year old. Initially, I stored the big container of spring mix lettuce on the bottom shelf of the refrig as it wouldnt fit in the crisper draw. The temp setting in the refrigerator was set to ideal. Oddly though, in the freezer, ice cubes were melting and refreezing creating a massive frozen block. So, I raised the temperature in the refrigerator, but kept the freezer at coldest. However, I noticed that when I set the refrigerator to a warmer setting, ice cream became cold soup despite the coldest setting.I called Whirlpool and a service technician from Georges Appliance in New Providence, NJ came to my home (of course I had to take half a day off from work). He stuck a thermometer in the freezer and said, its working fine. While at my home he called Whirlpool who said that if lettuce isnt kept in the crisper drawer it will freeze (silly woman, dont you know that?) and ice cream will get soft in the freezer if the temp in the refridge is warmer than ideal. So, it seems I can have lettuce or ice cream, but not both. Okay, so I put the temp back to ideal, bought smaller packs of lettuce that would fit in the crisper draw and called it a day. Nope....lettuce and anything else in the crisper draw freezes too. Wilted, soggy lettuce is so nice in a salad and frozen baby carrots can break your teeth.I have been on the phone with Whirlpool executive dept several times. They offered to have another service company come out to look at the refrigerator. This repair company would not give me a 4 hr time frame until the day before the actual service call. This might be okay if you work from home or are retired, but this is not my case. I opted to not have them come. This is my last Whirlpool product. Since KitchenAid and Jenn Air are owned by Maytag/whirlpool, my other options are LG, Samsung, GE or Sub Zero.

Top load stackable Washer dryer - Model number YWET 3300XQO. I had two floods with the same washer dryer unit. The first flood occurred in April 2012 and thousands of dollars were paid to repair the home that was damaged due to this flooding. The second flooding happened in October 2012 with the same machine at the same home. This time there were other Whirlpool owners that also suffered with the same issue with the same model Whirlpool machine. Whirlpool acknowledged that they will pay out to fix the damages and the deductibles but to date they are simply playing games on paying out. This is 15 months after the first flooding happened.

In November 2016 I took delivery of a Whirlpool WRF757SDEE French door unit. One month later: In December 2016, it needed a new ice maker, as it never did fill the ice bucket and they were always melted together. Two months later: In February 2017, a thermal fuse had to be replaced—refrigerator compartment wasn’t cold enough. 8 months later, Aug 2017, it needed electronic circuit board replaced, as refrigerator compartment completely froze up. November 18, 2017 manufacturers one year warranty expired. BUT, I HAD PURCHASED AN EXTENDED WARRANTY! 4 years from NSI Protection Plus (a joke, see my review.)December 31, 2017: One year and one month after delivery, the unit stopped cooling completely. My local appliance store where I purchased sent out a tech and took it into the shop for diagnosis. They found the sealed system was kaput. Couldn’t get the temp below 67 degrees. My dealer was great and sent out a loaner after a week, and for almost 7 weeks they argued for a replacement with NSI Protection Plus. Finally on February 8, 2018, they threatened to take them to court and they paid $15 less than my purchase price. I’m out $189 for the “warranty,” $188.48 sales tax and $89.95 delivery. And I have to go buy another refrigerator. It won’t be a Whirlpool.

The felt drum gasket came off our 6 month old Whirlpool Cabrio dryer purchased through KB homes. When I contacted the helpline on the 16th of May I was promptly set up with an appointment on the 18th of May. On the 18th I called to confirm a time and the company that whirlpool subcontracts in San Antonio, said they had no appointment for that day and the soonest they could get out here was June 1. I contacted Whirlpool to let them know this wasnt acceptable and I received many apologies and I understand how you feels. I asked how is it you have one company in all of San Antonio to service our dryer? Again more apologies. Then I asked since when does only apologizing and saying, I understand your feeling, be the end all of your customer service? No reply to that so I called Sears who promptly had a repairman out to the tune of $200 bucks with my military discount. Never again Whirlpool.

Although stackables are a little pricey, Ive had this dryer for around 10 years and its still working just as good as the first day! Never had any repairs done on it. Great dependable dryer and washer!)$ Ive dried regular size loads in it also! A loyal appliance through and through! Thanks Whirlpool for such a great and dependable product! Whirlpool Heavy Duty-Automatic Dry Miser-End of Cycle Signal*3 Cycles.

My Calypso washer is broken AGAIN. I have spent more in repairs than the machine cost originally. After more than a dozen emails to customer service they have still not answered me even once. Its obvious they put as much pride in their customer service as they put into the assembly of their products.

When we bought our house the Matching set of Whirlpool Cabrio Platinums came with it as they were new. I decided to keep them and sell my LG Troms.Absolutely the worst mistake was keeping these Whirlpools. Who in their right mind would consider a washer with no agitator a washing machine? The clothes just sit and do nothing. They don’t get clean at all. Its a complete pile of useless junk and the person or persons who engineered it shouldn’t even be in charge of designing birdhouses.Whirlpool themselves should be ashamed to put out such a pile of garbage to the consumer. Our house came with all new Whirlpool appliances and we are going to replace them all and never give Whirlpool a look again. Whatever you do don’t fall for the shiny unit, slick salesmen. Because all youre going to get with Whirlpools washer is all talk and zero action. Thanks for the not so clean clothes Whirlpool. The local laundry mat thanks you when I need to actually clean my clothes.

I purchased a Whirlpool refrigerator in February 2016 from Lowes. Within 3 months the freezer started frosting up and eventually wasnt freezing. I made sure the back of the refrigerator was clean of debris and defrosted the freezer. This started occurring every 2 weeks. Upon a visit to Lowes, they indicated I would need to call the manufacturer. Well, after calling about 5 times and sitting on hold over 30 minutes each time, I gave up and decided I would just deal with having to defrost it every 2 weeks.Fast forward to September 2016. I wake up to $300 in food at 67 degrees in the fridge. Mind you, Im a caterer and have a wedding to cater in a few days. So here I sit on hold with Whirlpool. The man answered the phone after 40 minutes on hold. Then proceeds to tell me there are no technicians in my area and someone would get back to me in 24-48 business hours. Unacceptable, I say. I have now been on hold for another hour while he sees what he can do. Biggest load of crap ever. He didnt bother apologizing for the loss of food, and hasnt checked in with me once. I think the guy might have put me on hold and gone to lunch. I will NEVER purchase another Whirlpool appliance - and zero stars to their customer service team. This is **!

One year old Whirlpool gas oven/range w messed up control panel. Every brand new Whirlpool so far has broken or is messed up within first year of purchase. I am going to complain to BBB.

My wife and I purchased the Whirlpool French Door Bottom Mount Refrigerator in April 2013. Thank God we purchased the extended warranty. In June 2014 the ice maker quit working and delivering water. We have had the service contractor that WHIRLPOOL has qualified for all repairs. They have set up FIVE appointments to resolve the issue, all of which I had to leave work to meet because they do not provide any scheduled service outside the hours of 8am to 4pm. The first time they came the service man told me that WHIRLPOOL RECOGNIZES THERE IS A DESIGN FLAW BECAUSE THESE ARE NOTORIOUS FOR FREEZING UP AND NOT WORKING. I asked the repair man if there has been a recall because of this, he said no because WHIRLPOOL WILL JUST REPAIR THE ONES PEOPLE COMPLAIN ABOUT! I called Whirlpool headquarters today. The advisor said he will register my complaint. I asked, Is that it? What does that mean? He said, I cant tell you what happens after I register the complaint. I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT. I hope this may help someone NOT make the same mistake. If you need to talk to someone in upper level management to discuss your issue, forget it...they want the position but no accountability.

We have Whirlpool dishwasher for almost 10 year, very happy with the performance. This dishwasher is very quiet and also very spacious. The look and the price compared to other model is compatible and I will recommend it to other household. Thanks.

This refrigerator (Model #wrf560seymoo, Serial # VS31343718) was new in April 2013. In the last 3 years it has required 3 service repairs. Two under the extended warranty, one recent one 3 months out of warranty. All repairs came up in the last 3 years. The first repair addressed frost build up in the freezer. The second required replacement of the water filter compartment and the third will be addressing water dripping from the freezer door when I open it. Even after turning off the ice maker and removing the frozen puddle from the bottom of the freezer, it still drips water when I open the door. I have a call into service on this right now. I would like the company to fix the current issue even though it is outside of warranty. This product is too new to have so many problems and be just over 5 years old.

This washing machine was already in the house when we purchased the house two years ago. In those two years, it has performed well for the most part. It has many different cleaning options, the clothes come out clean, it saves on the amount of water it uses, it’s quiet and I like the fact that it is a front loading washer.

Purchased a NEW Whirlpool side by side refrigerator (WRS965CIA) and it was delivered on 2-3-14 with a dent in the door. The retail store ordered a replacement door and this order was approved by Whirlpool. 4 months later, I still dont have the door. My 8 calls to the retail store say that Whirlpools Trade partner is not returning their calls or emails to get this resolved. My contact with Whirlpool was met with contact your Trade Partner. Vicious cycle and still no replacement door.

The dishwasher chopper blade broke, and the check valve is gone. My over-the-stove microwave handle came off in my hand, and the top cover for the fan fell off in a pan of hot grease and almost burned me. What the hell is wrong with this picture? I paid a lot of money for inferior products, and I cant find replacement parts anywhere. And they are expensive when you can find them.I have tried to get this resolved before I talked to a rep, and your computers were down. I will never buy another Whirlpool again, and I am spreading the word. Dont buy Whirlpool. I am thinking of posting this on Facebook.

We purchased a Whirlpool refrigerator to match the other appliances in our kitchen. The unit was purchased in June of 2012. Two and a half years later, it quit making ice and would not maintain proper cooling temps. Not to mention the noise coming from the compressor. So we had a certified tech come out and he said that it was the sealed refrigeration system. He stated that he had seen this issue a lot with whirlpool refrigerators. He said that what they don’t tell you is that it is covered for 3 years but good luck with getting any satisfaction. The cost to fix it you ask? $700.00. Might as well just buy a new one. Took a shot in the dark and called Whirlpool customer service. Gave the girl my information and model number. I got the “Sorry, but your model number is not covered by the sealed refrigeration warranty.” Then I got the ole, “Is there anything else today?” Well, she got the wrong man on the phone this day. I asked her to give me a model number that is covered by the warranty and I will purchase that one. You could have heard a pin drop. I don’t guess she’s been asked that before. She starts to ramble and said, “Well, there are just so many, I could not possibly tell you. Some are and some aren’t.” (Remember that statement) You mean she can tell me that mine was not covered, but could not tell me which models were covered. Huh??? Long story short. I argued with her for an hour on the phone and she finally breaks down and admits that Whirlpool does not warranty the sealed systems on their refrigerators any longer because they are considered value brands. What are value brands you ask? I asked the same thing. I was informed that a value brand is of lower cost to draw people to buy the product. Remember in the movie Back to the Future when Doc Brown said he sold a nuclear weapon to the Libyans at a good price but it was just filled with pinball machine parts? Well, there you go. I get the supervisor on the phone and she has the I’m going to be strict with this customer voice. She basically blames me in the fact that I failed to purchase the extended warranty. You’re right, my fault. How dare I have the nerve to think that a one thousand dollar value Whirlpool refrigerator would last no further than two and a half years? My bad on that one lady. The end result; I was told that I could purchase a new Whirlpool refrigerator and be sure to get the extended warranty. Yeah, why don’t go practice falling down Whirlpool, I’ll be there in a minute. (That was sarcasm by the way).

My wife and I purchased the Whirlpool calypso washer and dryers and have been regretting ever purchasing a Whirlpool product. Not more than a year and a half after spending thousands of dollars on their products the troubles started. I called the company and they sent someone out to look at it for repair. He vacuumed out the lines and kept restarting it over and over and eventually it started working again and they charged a hundred dollars and something and said there most likely be more problems since they have many calls on this issue. Sure enough it started again and just kept retrying it over and over to get it to work again as well as vacuumed the lines again like he did. Now its at the point it will not work no matter what. It just keeps flashing LD and shuts down. So I did a online search for other consumers having the same problem and was shocked by the amount of the same problem with others (search this model flashing LD and you will see for yourself). When I contacted Whirlpool they played dumb and lied right thru their teeth saying they have no issues with this model and refused to do anything. I have since learned there has been court cases where the courts ruled against them saying that it was defective and had to notify consumers which they never did. Even when the repairman came out nothing was said. I have since learned that all they did was changed the name to a different model which is having the same problem (no kidding!!) and continued to rip the public off in the name of CORPORATE Greed!!!!! I advise everybody never to purchase a Whirlpool product ever again and maybe we can bankrupt them and put them out of business where they belong. All the customer service agents deserve to be unemployed and suffering after long waits on the phone and then lying straight face to the consumers. Pure evil!!!! We all have to stick together and bring these criminals down. How can they say we have no issues when a simple search of Whirlpool Calypso problems with draining and flashing LD and shutting down. There are thousands of people complaining and no action is done. Shame on these people and their souls are lost forever. Never buy a Whirlpool product and tell everybody you know to stay away! They should have their ** and/or ** cut off and have to suffer the same way the struggling consumers are after scrounging up thousands of dollars for a 200-pound metal paper weight that aint worth a damn!!!!

My Whirlpool washer Cabrio wtw5640xw0 is 2 years old. The computer board is shot, the FOES off balance. To repair would be 554.00 plus tax. I have to say this is the worst washer I have ever bought. My niece told me she just replaced hers that she got 2 years ago also. There should be a recall on this washer. Also I was told the washer and dryer should not share the same outlet.

I purchased my first Whirlpool washer in 1959 and have been true to the brand since. This was a big mistake when I bought the WTW4950XW0. At first I thought it was the learning curve on my part with the new technology. The very first wash load was dry on the top layer....never got wet. Then there was the blinking red light .....you could never leave the room and expect it to continue to do anything. One solution I found was to unplug the washer....wait 30 seconds and plug in and follow with lifting the lid and then close the lid followed by holding the start button down for several seconds. This worked sometimes.Very noisy....sounds like a plane taking off after the gears shift and lots of clicking and a long pause to have the water to enter the washer. I have run out of patience. I am going to buy another washer today. I called Whirlpool twice for advice and they offered none but a high dollar repair and no compensation for the lemon I had in my home. Enough is enough.

My Whirlpool electric range has been a nightmare! I bought this thing 5 years ago and I am having it replaced on Saturday! It had a cleaning thing where I put in distilled water and 20 minutes later I could just wipe it out. Not true. I had to use oven off??? Next the oven would not work. Learned if I turned off the power it would reboot itself! The next thing it did was all on its own it turned the temp. from 250 degrees to a full BROIL. The oven now will not heat up to 350 degrees! I just blew $1200.00! On the other hand I did buy a Whirlpool fridge. It has been awesome!

If you have the double oven below with bad board, start shopping for a new oven, but the part is no longer made. How can you end of the life a product after only 6 years? This is about the RBD305PDS12 double oven! I have wasted 3.5 days with Whirlpool/Maytag. Its very Frustrating how each department passes you along and makes promises about what the other department can do, resulting in zero satisfaction. None of them are well informed to say the least.I have a 6-year-old double oven that has a bad board and after 3 days, I find out it is no longer made. I paid $1500.00 six plus years ago and now I get to spend $2000 plus to get a new one. Again, how can you end of life a product after only 6 years?

I have a new Duet Washer and it is a nightmare. It keeps throwing the same F8 E1 code. The repair people have replaced five parts and been out four times. I feel like I have been scammed out of $900. I will never purchase a Whirlpool again ever!

I couldnt wait to get a front loader and hated it. As soon as I saved up enough money, I bought the water saver Whirlpool top loader. I love it! The clothes get cleaner and dont smell musty. Im very happy with whirlpool.

Both are Whirlpool Commercial quality. I got them free from my Co-Op. They didnt cost me anything. They have been here for years - at least 18 years. They have performed flawlessly. I would look for anything discounted. I do not have a problem buying scratch and dent items or last years models. I am not big into brand names and their claims. My sister has gone thru several Maytag appliances in just a few short years. I will not buy any front loading washer, its top load only for me. The dryer has to be electric because we do not have gas in my Co-Op complex. I have been lucky to have only two washer and dryer combos since I was a kid. My family bought a Kenmore washer dryer combo in the 70s that lasted maintenance free into the 90s when I got the Whirlpool set that I have now. I only need the basics side by side set ups. Even though I live alone I do a lot of laundry. Since I have had these commercial grade machines I am more leaning toward another set of commercial grade machines. They seem to be able to take more abuse/over loading than the fancy expensive machines.

I am a Licensed Plumber in Oklahoma, have been for 25 years. Our company will no longer work on Whirlpool water heaters, heres why. I diagnosed a water heater that the pilot would not stay lit, the thermocouple was bad. Whirlpool Tech Support told me to go to Lowes and buy the parts and send them the receipt and they would reimburse me. The customer was furious that I charged them for the part and I told them when I got reimbursed, I would send them the money. Well, I not only never got any money from Whirlpool but I never got paid from the homeowner who was mad at me and I didn’t even sell it to them. Beware, buy Rheem.

This is about my Whirlpool Cabrio top load washer machine (model number WTW6200SWD, serial # CT3670597). I bought this machine in 2007, and soon after, I was having problems with the F1 code. After several trips back and forth to reset the code, so I can get the laundry done, and many frustrations, it was time to call Whirlpool to resolve the problem. I find out that there was a recall for this ongoing issue. They sent a technician to replace the mother board, and everything was fine for some time. Soon after, the machine was giving us more problems with the F1 code, and the UL code. It doesnt matter which way I try to balance the load. This piece of junk will not work. Whirlpool needs to stand behind this issue, and recall this washing machine for good. Every customer should be entitled to a full refund, and a compensation for the many hours of electricity, aggravation, and frustration, wasted trying to get this junk to work.

I have a home that was new 5 years ago. My microwave/oven Whirlpool Gold was built in March 2005. The light bulb went out in the microwave 3 days ago. The users guide that comes with the unit says for this call assistance. I called the local appliance co. Cost to replace the bulb is $10 parts, $65 service call $25 labor thats $100 plus tax for a $.10 bulb! I called Whirlpool. What a joke, the biggest bunch of puppets paid by a Michigan based company who never heard of what happened in Detroit! They were no help and understood my frustration but flat did not give a **! For a $.10 part Whirlpool is willing to get bad press worth whatever I can amass!

I purchase December 2019, I had my previous stove for 20 years and wanted a new fresh look. I purchased the stove during a Black Friday sale. Started having problems with the door not closing. Customer service hold time took days and hours of hold time. Took 3 weeks to repair. Now seeing and hearing sparking and its week before Thanksgiving NO STOVE AT ALL. DONT BUY!!!! What happens when warranty is over????

I bought a new washer and dryer 2 years ago, it was built by Whirlpool under the Kenmore name plate. In the first two weeks we had them come and service it as it was very loud in spin mode. The serviceman said they were all like that. Now, two years later, it is so loud you cannot even carry on a conversation while in the spin mode. Called for service again. After two minutes he says, You better buy a new washer, this one will cost over $800 to fix. Never will buy another Whirlpool appliance or Kenmore again. Buyer beware!

The dishwasher racks in Whirlpool/Amana/Kitchen Aid/Maytag dishwashers do not last as long as the dishwasher does. The vinyl coating on the cheap metal tines wears off causing the metal underneath to corrode and rust. This rust will deposit on your flatware, stainless or otherwise. When the vinyl coating wears away at the base of the tines, the tines will break off, creating more opportunity for rust to deposit onto flatware. You can purchase new tips for the end of the tines, and more vinyl to paint onto the tines, but you cannot replace the tines themselves or paint the vinyl onto any rusty surfaces.Another option would be to buy a new rack. A new bottom rack costs almost half of what a new dishwasher costs and if you need both top and bottom racks, you will pay almost $400 for the pair. Whirlpool was not amenable to negotiating a better price on the racks, but they would sell me a new model at a price that was close to what it would cost to replace both racks! Now does that make sense? Does it make sense for appliance companies to cause consumers to have to throw out an entire appliance rather than fix it? No, and it is creating more waste and filling more landfills. My dishwasher has run great for 7 years and I refuse to buy into the rack racket! No more Whirlpool for me!

On May 15, 2017, I purchased a new Whirlpool Water Heater, unknowingly made by American Water Heater Co., from Lowes (receipt attached). Model Number ES40R10-55 with a 10 year warranty. The water heater was installed using the directions in the owners manual. Upon turning on the current to the water heater after it was filled with water and all air removed from the plumbing, the module gave a code stating the top element was not working. Called the Technician Assistance Hotline and they gave me a RA number to get a new top element from Lowes. Got that on May 16 and had to call the plumber that is contracted by American Water Heater Co. to come to the house and inspect the heater to make sure it was installed correctly.The water heater worked once the new element was installed. On Oct. 3, 2017, had more issues with the module stating the top element was not working. Called the Tech. Assistance Hotline and they gave me another RA number to get another top element. On Oct. 4, got the top element and installed it. The water heater started working again. On Oct. 6, the module stated the bottom element was not working. Called the Tech. Assistant Hotline and had the plumber come out. He determined that he could not find out why it was doing this and also said that both elements were good along with the element that I removed on Oct. 4, which I still had. Since then, the module has been giving codes stating that both elements are bad and I have not had any hot water since Oct. 7. American Water Heater Co., Whirlpool, and Lowes all refuse to give me a refund for this piece of junk! All blame the other for the problems and none will take any responsibility for the water heater not working. I will never buy another appliance with the Whirlpool name and definitely will not buy anything made by American Water Heater Co. I also will never buy another appliance from Lowes as they are not willing to help me in this matter. If you do not want to experience the headache and frustration of owning a new appliance that does not work, I would suggest that you do the same!!!

We purchased a WRS576FIDM refrigerator from HHGregg in August 2015 and immediately had problems with ice maker and door having condensation on it. I contacted Whirlpool who had a tech come to my house and verify problems. Whirlpool replaced it with a new refrigerator in November 2015 and w/in a week it had awful condensation on the outside of the door, dripping onto the floor and pooling water. A tech responded to our house again and confirmed the problem with Whirlpool. Whirlpool advised they would be sending out two new doors for our side to side refrigerator and said we should receive them within 4 to 6 weeks from late November 2015. I asked Whirlpool to send us a different model because this is the second refrigerator of the same model that has the same issues. Whirlpool refused. I have spent countless hours on the phone with Whirlpool, HHGregg, and waiting for service appointments and my patience is getting thin. I just contacted them today 2-9-16 to inquire about my doors since it has been well over the 4 to 6 weeks Whirlpool said it should take to receive them. The Whirlpool rep on the phone had no information about the status of the doors and said that they would have to contact the service company to inquire more about the status of the doors. He also said that under special circumstances, it may take an additional two weeks for certain door orders. I once again requested a different model of refrigerator or a refund.I tried to get HHGregg to allow me to return the 2nd refrigerator just days after I received it since I was having the same issues as the original one I purchased. HHGregg said they could not since the 2nd refrigerator did not come from them. HHGregg said that they did not know why Whirlpool sent me a replacement refrigerator directly and added that normally the returns go through them. I feel like I tried to do the right thing by contacting Whirlpool for warranty work, but I feel that if I would have called HHGregg I would have been able to get a different brand refrigerator which is what I really desire after all these problems with the Whirlpool brand. I did purchase an entire Whirlpool kitchen set from HHGregg. The only problems I am having is with this refrigerator.

On April 17th mid morning I noticed that the freezer side was not keeping items Frozen. Everything was melting period. I then opened up the refrigerator side all the items are not as cool as they should be. I then proceeded to do a Google search to see what I should check for in regards to the freezer and the refrigerator side not keeping cool. I then proceeded to pull the refrigerator out to inspect the back of the refrigerator. When I did that I noticed there was a hot mark on my wall, as well as a huge it burn mark on my floor. I then unplug to the refrigerator do the huge fire hazard and I touched my floor and it was very hot to the touch.I called my stepfather who is a firefighter and had him come over right away. He said we needed to take the refrigerator outside right away because the compressor had overheated and that is why it started to burn my floor. He then went to the fire station and got a heat sensor check machine, and we checked my wall and floor and we had to make sure that it was cooling down so it did not start my floor boards on fire so then we had to put a fan on it to cool it down. I then went and purchased a new refrigerator, due to this one was no longer able to be used or repaired. The refrigerator was only four years and 5 months old. For a $1,300 refrigerator it should last longer than 4 years.I called Whirlpool the following day or two days later and regards to this issue. The only thing they could tell me is that they were sorry, this refrigerator almost started my home on fire and we have six children a family of 8. It ruined my floor and part of my wall in my kitchen and we have lost a few hundred dollars and groceries. This is ridiculous and not the first time, I read a few others having this issue, Whirlpool said they have never received any complaints in regards to the refrigerator burning the floor and does not see it as a fire hazard at all.

I purchased a front load washer and dryer brand new. The washer is under a 2-year warranty on all parts and labor. Since I have purchased them, the washer has had to be fixed on several occasions. I have had 10 parts replaced and had to be out a washer for a month at one given time. I have had the repair company email me all the parts and services that they have done. All I want is a new washer! I have argued with Georges Appliances on several occasions because I believe they sold me the obviously faulty washer and I dont believe that I should be responsible to have to figure it out for myself. They should be responsible to provide me a new one. They told me that I had to contact Whirlpool in order to receive a new washer. Please contact me asap.

We purchased the Whirlpool refrigerator on July 9, 2012. Refrigerator was replaced on August 23, 2012. Since then there have been many, many service calls. I wish I had kept records to be able to tell you exactly how many times, but we purchased an extended warranty. From memory, I can tell you the ice maker has been replaced twice, new doors have been installed for refrigerator and freezer (replacing ice maker a third time), then within the last three months the freezer door was again replaced (replacing ice maker a fourth time). The gasket on the freezer door has been replaced. At one point the refrigerator was colder and freezing and the freezer was not freezing. Parts and pieces have been repaired on several occasions. The inside of the freezer door next to the ice maker is still frosting up and yet again the ice maker is not functioning and needs to be replaced a fifth time. In other words this Whirlpool refrigerator has been a lemon for us. Finally, we figured it out. There is a fairly large gap at the top of the freezer door between the case and the gasket. If you run your hand across the area where the gap is, there is definitely a dip in the face of the refrigerator case where you can see the top of the ice maker. A picture showing the gap is attached. I am not sure that our purchasing a store extended warranty was fortunate or not. My husband has insisted on repairing this thing over and over and over because of the extended warranty. I think repairing it is futile and the only people being punished by all the repair calls is us because we frequently do not have ice, we are losing food because of freezing or not freezing or cooling or not cooling as the case may be. Thank God, the warranty expires in July and we can repair this Whirlpool by replacing it with another brand -- not in any way associated with Whirlpool. If you Google Whirlpool, you will find that Whirlpool is affiliated with almost every other brand of refrigerator and really limits your choices. Based on my experience with this Whirlpool refrigerator, I will never purchase another Whirlpool or any other brand associated with the Whirlpool brand. The myriad of repair persons in my home probably find a Whirlpool refrigerator is job security for them.

Bought a Whirlpool Gold model GI6SARXXF04 less than two years ago and have already had three problems. The first was a faulty main water inlet hose that dumped water all over the kitchen floor. It was still under warranty so I didnt have to pay for it. Now have two additional problems. About two months ago there was a puddle of water under the refrigerator every few days. I finally figured out it was ice build up in the bottom freezer chest that melted that caused the water leak. The second issue is that the ice maker just stopped working. It had been working great this whole time and then suddenly it just stopped making ice. I contacted Whirlpool and they will cover the repair for the defrost issue but not for the ice maker. Gee, thanks, way to backup your product. Im guessing the reason they dont backup the ice maker is that its probably the more expensive repair. Like many people here I also will never buy another Whirlpool product again, regardless of what it is. Theyve shown me that not only do they produce inferior products, they also arent interested in customer satisfaction.

I have been without a washing machine for 3 weeks because my 4-month old washing machine does not work. I have had a repairman out 3 times and now one of the parts that he may need because unfortunately, its not an exact science is on back order. I have spoken twice to supervisors at Whirlpool and have gotten nowhere with them. They are trying to locate the part that is on backorder and my warranty is for repair and replacement parts only. By the time they get through with fixing this lemon, if it ever gets fixed, it will cost more than just replacing the machine! I have 5 people I am doing laundry for and a trip to the laundry mat every week is not something I can afford nor is taking time off of my job every week to meet with a repairman to try and guess what the machine is needing now. After 4 months, I should not have to even be concerned with what is and isnt covered by my warranty! My last washer/dryer lasted 12-15 years with very little ever going wrong with it. I will never recommend Whirlpool products or buy Whirlpool products again, not because something has gone wrong with the product, things like this happen, but because Whirlpool is very poor when it comes to customer satisfaction and treating their customers right. With this day and age of social networking and this economy, you would think that Whirlpool would do more to treat their customers right and build a product that lasts longer than 4 months. When I asked to talk to someone other than the supervisor I was given, I was told that she is the top person. Really? I find it hard to believe that there is no one above her that I could talk with to express my frustration and request that something be done about this problem.

Buyers beware of Whirlpool ovens! We bought a Whirlpool Built-In Electric Oven in August 2008. Fifteen months later, I decided to clean the oven for the first time and when I turned it on the auto-clean, the entire control panel went dark. The technician said he has seen this problem several times in such ovens and was able to repair the oven. I called Whirlpool and they had not heard of this being a common problem. Last week, the air blower wasnt functioning and had to be replaced. I called Whirlpool again and told them about this second incident in a 4 year old oven that is not used frequently. I told them their quality assurance people and/or engineers need to re-evaluate their products. My lesson learned is that I will never purchase another Whirlpool or Whirlpool related product.

House is 3 years old, builder put in all new Whirlpool appliances... first 2 years dishwasher leaked causing 18k in water damages... now the microwave just went out. BUYER BEWARE... DONT BY ANY OF WHIRLPOOL PRODUCTS POO-POO-POO. Unfortunately none of our products were still under warranty, since they were over a year old at the time they broke down. NEVER BUY FROM AGAIN!!! SHAMEFUL COMPANY!!!

The washer began to start making noises as if coins were in it or plastic breaking every time I wash. Also, it does not wring clothes out good and clean well. I have Whirlpool Cabrio.

Im 70 years old and always bought Whirlpool washing machines. My last one I bought at Lowes and it is the most Ive ever paid for a washer and its the worst Ive ever owned! Dont waste your money! Hard to get clothes balanced and it slams and bams like the old 1970 washing machines! Horrible!!!

I bought a dishwasher Gold Series Top Control Whirlpool dishwasher at the Home Depot, April 4, 2015. Paid six hundred ten dollars and twenty-eight cents $610. 28. I noticed soon after that the top shelf falls off the rack when loading at front. I began loading from the back. It worked for a while but now it totally fall apart. The door will not close and I am unable to use the machine.

After 2 years it stopped draining. We have to physically hit cancel to get it to drain. Also, I have had to make my own tool to take bottom spin bar off to get to and unjam grinder and we pre-wash all dishes.

We purchased the Whirlpool refrigerator (model ED5LVAXVQ00) 4 years ago. The plastic around the top shelf cracked within two years but is not a warranty item. Now, all the plastic surrounding shelves have cracks and the slides for the pull out drawers are also broken. My wife and I are retired and have not overstressed the shelves. The cost for replacing the cracked plastic will be approximately $250 (hardly worth fixing)! We are very disappointed that a once reputable company would build and market such an inferior product. I hope this comment will warn prospective buyers to be careful when considering Whirlpool refrigerators. Very disappointed!

I never knew an appliance could be manufactured as poorly as my brand-new, expensive, side-by-side whirlpool refrigerator. Within the first year, the icemaker line malfunction because of a fan problem, causing the line to freeze, break, and leak water everywhere. The ice maker stopped working. Everything on the top shelf In the refrigerator freezes. Everything on the bottom shelf stays warm. The motor is so loud and can be heard of rooms away. It is less than two years old now, and I am sincerely considering buying a new refrigerator altogether.

We have the four-door model, french fridge part, drawer, and bottom freezer. Overall has been a good appliance. Icemaker burned out in third year. Icemaker replacement is very noisy, popping and groaning during drop-out and refill. Noise level otherwise is average.

Purchased a whirlpool water heater 04/08/2005 and it worked for a short time. It had a 6 year warranty. I had to replace the thermocoupler assembly 1 time and it worked fine until last week. 09/02/1011, 4 months after warranty ran out, the unit started leaking severely from the top ? (Could of understood the bottom) here. After investigating further and being told to basically pound salt by the warranty number I called, I removed the top cove r(glued on by spray in insulation) and carved away the spray in insulation. All the bosses/threaded fittings for the inlet outlet and anode rod were all leaking under the insulation where it could not be seen! I know for a fact this unit was leaking long before the warranty expired! But because of the way it is built it is impossible to see it!. I strongly feel this was a manufacturing defect and there are hundreds if not thousands of these units in people houses all over the country!

Only problem is you have to open door to access functions. 30 second increments and stop are on outside. Beautiful to look at and inside is easy to clean. 4 fan levels, vent inside or outside. 2 light settings. Nice and bright. Low profile over stove but big enough to hold large casseroles.

After the one-year warranty ran out, my wife ran the self-cleaning feature, which since Ive found is a well-documented problem in online forums. The oven overheats and blows out the thermostat, fuse and some other cylinder device, all in all a $600 repair. I am furious that both Whirlpool and Ikea (where we purchased the electric oven) keep completely silent on this issue, not bothering to tell homeowners to use this function at their own risk. Just wipe it out! The well known nature of this self-destruction and potential high cost of repair should be information given to consumers, but of course this would affect their sales numbers. BE WARNED!

I have enjoyed my stove for 16 yrs, it is very reliable and easy to use. The heating elements work well and heats up quickly. During this time I have not had any repair done. The areas of improvement that needs to be implemented is the inter glass that is installed at the front looking into the oven. In order to clean you have to take the front door off which is very difficult to put back together.

I purchased a 12 year warranty, high end Whirlpool WATER HEATER (OR SO I THOUGHT AT THE TIME) through Lowes in 2014. Model ND50T122-403. Six years and multiple service calls later it is broken again, this time for the final time. I am ripping this garbage out. So livid with this company that could give a rip about their customers. Three years in to my 12 year warranty it started giving me problems. Horrible HORRIBLE customer service. They will insult your intelligence. Whirlpool will not honor the warranty or stand behind their product. They just take your money and basically give a shrug of the shoulders or worse blame you for THEIR TERRIBLE product failing. It may be unscrupulous and unethical but I guess saves them a pile of money which is what they seem to only be out.The Service Tech that came for the 4th time to repair it says they see this all the time in Whirlpool water heaters. Its a Design Flaw they say. I dont know about all that. I just know when I have been swindled. The electronics are garbage. The pilot light when it goes out is not easily reset as others have mentioned on this site. Will stay lit for while and then shuts down. Whirlpool says, despite reams of evidence to the contrary it must be a safety issue in the install, which they have absolutely zero evidence of therefore, they are not honoring the warranty. They are Blaming the installers, according to our service techs who tried to order the part thats supposed to be under warranty.The original installers, by the way were from Lowes, the outfit that sold me this hot mess. Another Class action lawsuit seems ripe. Or perhaps the consumer protection division from each states Attorneys General would be interested in protecting their citizens from practices like this. Lowes is complicit in allowing it, failing to protect their customers and not calling Whirlpool out for it. I cant think of a more deserving target of consumer protection than Whirlpool. A truly horrible, expensive experience. See the Whirlpool logo and RUN - - DO NOT WALK -- THE OTHER WAY!

I bought a Whirlpool gas hot water heater in 2005. In the first 12 months I replaced either 4 or 5 thermocouples and a total of between 15 and 20 from the time I bought it in 2006 and 2012. Only 1 time did the company replace one of them. When I would call them the rep would say things like, There may not be enough ventilation or Was it installed by a licensed technician? The 1 time they did take care of a problem the technician they sent out said NOTHING was wrong with the ventilation or the way it was installed. Oh yea, Customer Service told me that they did me a FAVOR (exact word) when they did that.In 2012 the hot water heater went out for good. The company would NOT do anything about it. I took it back to Lowes where I got it and they replaced it for me since the manufacturer wouldnt. The new hot water heater went out after only 3 years. I turned the hot water on and it was not getting hot so I checked the hot water heater to see what was going in. I found the pilot was burning, but the burner was not burning. I turned the water heater off and and checked everything out. When I tried to relight the water heater, guess what? It will not light. I am now being told that this heater has NO warranty, this 3 year old heater. There is MORE but I wont go into that now. Just know this has been the WORST product and the WORST company I have ever had any dealings with, PERIOD!!!

Why am I not surprised by this stupid American company? I purchased a brand new fridge in June this year and for the last 5 months I have had about 20 different technician visits by five different technicians who changed almost everything you could possibly imagine - evaporator, control, sensor, compressor, display, etc., etc. And the company still refused to take any responsibilities. They kept telling me that more inspection was needed EVEN AFTER all the technicians said there was NOTHING THEY COULD DO. After having to yell at them for about an hour, they finally realized they had to issue me a new fridge. What a piece of crap they are. Even then when I called back about the exchange, they pretended they could not find my file. WTF??? They really tried EVERYTHING they could not to issue an exchange. Wow. What an incredible company and its customer service. I will never, ever buy another American product - nothing complicated with computerized parts anyway. They are NOT capable of producing such complex machines. They should stick with toasters or juicers - lol. Stupid Americans. LG and Samsung all the way baby!!! ** you Whirlpool.

We purchased a Whirlpool Water Heater at Lowes - model no. FG15040T3NOV, serial no. 0434120861, product no. 0730267 & weve still been having issues keeping the pilot light lit. We purchased the bottom unit piece that Whirlpool said would fix the problem but weve still been having problems with the pilot light going out. The water heater isnt under warranty anymore, so last night was the last straw & we finally decided to get another water heater that wasnt a Whirlpool. Ive done a research on the internet and found out that a lot of consumers are still having this problem to this day.

Front-loading does not do good job of rinsing. The Whirlpool Duet will not last longer than 2 years. Whirlpool recommends that owners purchase a new washer every 2 years. Whirlpool suggests owners purchase new clothes each week to avoid washing. Any owner would be required to quit their job in order to wash clothes. The Whirlpool Duet front-loader requires 12 hours per load. This means that only 2 loads can be washed in a 24-hour period. Each load requires 10 rinse cycles to remove suds.

I purchased a Whirlpool hot water gas heater with a six-year warranty. It only lasted three years. When I called for an RA#, I was told, Well, well send you a part after you get a plumber and pay for it. Meanwhile, there is water all over the cellar floor. I called again and was told the same thing. Two weeks of no hot water and no help from Whirlpool. I will never order anything Whirlpool ever again. They stink.

I have owned this Whirlpool Refrigerator French Door MODEL WRF990SLAM01 for less than 10 months. The ice machine broke down completely a few weeks ago. We called Whirlpool and they sent a repairman out the following week. He left saying he had to order parts. About 8 days later, they called to let me know they have the part in and scheduled a time to fix it. They put the new part on and said ice should be coming out in the next 72 hours. It never happened!! Not only did the ice maker stop working, the freezer stopped working which was about $300 worth of frozen meat/goods down the drain. I called the appliance repair guy. He said, I was worried about that, this product is known to have these issues. I asked, Does Whirlpool know? He replied, Absolutely, they have a kit to fix this but its not 100% guaranteed to fix this issue. REALLY?!!! I called Whirlpool and they could have cared less. There were no apologies, no type of compensation (exchange/replace). It is now going on day 22 and we still have no ice or freezer. This fridge cost me $2500 and four requested days off so I could wait for the repairman. Whirlpool, you as a company should be ashamed and outraged. You are more concerned about the bottom line of recalling these lemons and forgetting the impact you are having on us consumers. How many people are going through this issue that will not under any circumstance purchase a Whirlpool product again? I am so happy I am not investing in this company as this will impact this company in the future. They may be selling quite a few now to new homes/builders but when the word gets out what type of product they are selling and not repairing prior to the sale and knowingly letting people buy these, it leaves quite a bit of culpability on their hands. IF you are going to sell crap product, then stand behind it and repair/replace it prior to selling it to retailers!! You are a pathetic company!! STAY AWAY FROM WHIRLPOOL PRODUCTS!!!

I was very excited about the performance of the washer as far as reduced water usage and reduced electric usage. After about 6 months though, I couldnt figure out why a lot of clothes, sheets and drapes came out with streaks on them. Very expensive to replace! Of course, the business I bought them from tried to get me to buy all types of fixes that had nothing to do with the problem and therefore couldnt answer me why this was happening. I am not crazy about a lengthy lawsuit. I am crazy about hoping the washer dies so I can go back to a less fancy washer that did the job better than this expensive monster!

I bought Whirlpool top-loading high-efficiency low-water washer Sept 2018, model WTW5000DW, Serial # C83444466. Worst washing machine ever! No matter which water level you choose, it will not dispense enough water to cover the top of the clothes load, therefore the clothes are just moved from side to side with only the bottom layer of clothes getting wet; top clothes stay dry. Not enough water to fully agitate to clean the clothes!Whirlpool serviceman came today (Jan 13, 2020) to recalibrate the settings. VERY NICE MAN BUT THERE WAS NOTHING HE COULD DO TO SOLVE THE LOW WATER LEVEL. Recalibrating settings did nothing to solve the problem of not enough water. I am 81 years old and I have to manually add at least 4 buckets of water to an average load of clothes. This is unacceptable. Wont someone please initiate a class action lawsuit against Whirlpool for selling this very obvious poorly designed machine? NEVER EVER BUY A WHIRLPOOL WASHING MACHINE. It is a waste of money.

I have a Whirlpool Washer Duet 4.3 cu.ft. On 24/3/2011. It has lasted only 5 months. Now, the spinner makes a loud noise. On 29/9/2011, Whirlpool sent a service man out and he replaced the bearings. But the washer is no longer the same and it is still loud. I will not buy Whirlpool again.

Buy a new in a box dishwasher, it is not working, not a good customer services, I wait 1 week for a tech to come and fixed, and I will wait to tech to come back with parts to be fix. Company not replace the unit, I pay for something that is not working. Very frustrated for the time waste. 3 day off from work.

The machine never allows enough water to clean the clothes and I do not have the option to add more water or to spin the clothes again. The maker of this machine must think that people do not have the ability to know how to wash clothes or think for themselves. I need a washer that I can tell to add more water or just spin these clothes again. Very disappointed. I need an older model that I can control.

I bought a Whirlpool Partner II 5 and a half years ago. It was always noisy and took very long to run a cycle. It started to malfunction after 2 years. We bought a new computer for it and a new control panel for the touch keys. It still kept not running a cycle fully. We found a YOUTUBE video that showed how to reset the model by pressing a combination of Normal and Heated Dry and that seemed to fix it for 2 years.It has stopped working again. Now it seems that the heating element is out. It doesnt clean at all, a scum film has covered the inside of the dishwasher and even mold spots are appearing. Ive had to wait extremely long times on hold to talk with an agent. My option is to hire a repair tech to come out and repair it and I pay for the parts. Seems like a bad deal since Ive already spent over a hundred on repairing it and a lot of hours. I will never buy a Whirlpool brand appliance again.

This washer never worked right. It simply mixes the clothes up with little water. A real piece of crap. See the 2000 other complaints. Time for class action suit.

The wife and I are retired and when it came time to purchase a new washer, we thought we would spend the money and buy top of the line so it would possibly outlast us. So we went to Lowes and spent $1000.00 plus on a Cabrio. Within the first year, the control board went bad, replaced under warranty, now no matter how little or much of a load the wife puts in this piece of crap, it goes off balance!!!Of course as previously stated, customer service doesnt give a crap because we also saw no need for an extended warranty having made such a large investment in a washing machine that we thought was built with a high standard of quality, SHAME ON US, SHAME ON YOU, WHIRLPOOL!!! You have lost a customer who has been buying your products for a long time but will never buy another and will be warning everyone we can to do the same.

We bought our washer in on 2011. Within a few months, the washers behind the screws on the top began to rust. Now less than two years after purchasing this high efficiency and expensive washer, not only are all the washers rusted on the plastic lid but behind the the lid and the side of the washer is rusted. Very disappointed and recommend that you do not purchase this machine.

I purchased a Gas Stove from Home Depot on 11/23 and it was delivered on December 3rd. My God, Im having a dinner party tonight and the stove doesnt heat up past 170.. Unbelievable!! Need a replacement gas range. Tried to chat and call Whirlpool unsuccessfully. I am very one disappointed customer right now!

This dishwasher does a great job of getting the dishes clean. However, it takes FOREVER. I mean, like 2 hours or more per load and that is even when I have it set to barely dry them! I really dont have any complaints except for how long it takes per cycle. The size and arrangement of this dishwasher is perfect for our family of 6. We can fit a lot in there and everything gets clean. Nice clean look and easy to keep that way. We bought the extended warranty but didnt need it at all.

The Whirlpool I purchased has been the worst ever! Nothing comes clean even when I hand wash everything first and never has even from the beginning. I will never purchase a Whirlpool again. Now the machine wont drain I have gone through all the recommended steps for cleaning. The Whirlpool stove is almost as bad!

Why does your AquaLift self-clean feature not work? Tried numerous times & have been scrubbing all afternoon... Horrible!!! My last oven (Maytag) self-cleaning feature worked awesome, just had to vacuum out ashes & wipe down with regular soap & water. Have no idea what to do to get this oven cleaned!!! Very frustrated...

Our dishes always come out completely clean and without spotting. I dont like having to get down into the machine and clean out the filter/trap, so I pre-rinse everything that goes into the machine, so that might help. Regardless, this machine does an excellent job. This is the Whirlpool Gold Series bought in 2013. It has numerous settings, such as delay, varying cycles, air dry, heat dry, etc. All the features work as expected, but like most owners probably do, I leave it set on the same settings all the time. It does what I want and does it very quietly. This is a standard, under-counter, full-sized machine. The outside of the dishwasher is stainless and the inside has a plastic lining. The controls are at the top of the front door, so that leaves the front completely clean-looking. Love it.

My 4-year old water heater has upper/lower sensor issues for the fourth time this year. The rep was supposed to send replacement parts to arrive today (day four with no hot water), but the wrong ones were shipped. A different rep called and offered to exchange the unit for a new one. The expense to me will be $350-$450 for the plumber to uninstall my unit, take it to Lowes and bring the new one back to install. The plumber suggested I take my $450 and just buy a new non-Whirlpool unit. He knew immediately that I had a Whirlpool hot water heater because its the most common repaired vendor. Whirlpool should be covering this expense for re-installation of their inferior product. Poor customer service. Day 4 with no hot water during the holidays with no solution in sight short of me purchasing a new hot water heater. Whirlpool finally got the right parts to me and I paid a plumber $190 to install. One week to the day later, my pilot light will not stay lit. No change in ventilation since it has been installed. I will say I have been dealing with their rep Chris on the phone who is extremely nice and I feel sorry for him. But we all have the exact same issue which is not being resolved.

It is a good refrigerator for the price, but it is not big enough for our family. It does get very cold in the refrigerator part unlike our last refrigerator. I only wish it had more shelf space on the door and the egg place fit more than 6 eggs.

I have clothes that are coming out torn with large holes, especially cotton items. I dont know if it is the washer or dryer.

I purchased my refrigerator from a home improvement store in October 2013. We paid around $2,600 for it. About a week ago we had a power outage and the refrigerator never came back on. I called Whirlpool repair since it was still under warranty. The said it would be 9-2-14 before they could come out. Today they came, did not have the part but said it would be here in 10 days. We will be without a refrigerator for 3 weeks. This is totally unacceptable but what can I do?

I purchased a Whirlpool microwave model #WHM3205XVS1 on October 2, 2011. The handle broke off in little pieces and was repaired in March 2012. Handle broke off again in little pieces in September 2012. This will be the 3rd handle that will continue to break in little pieces every 6 months. According to both repair men that were here, this is their comment: No customer abuse, this is a very common problem with this model. After to speaking to 3 people at Whirlpool, I was told by everyone, This is cosmetic problem and we will not fix after the 1 year manufacturers warranty is up. I started with the the first person, went to her supervisor, then went to her supervisor. I am now waiting for a call from a manager although I was told I will continue to get the same answer no matter how far up the chain of command I go. So, I was told that it is okay to have 2 screws sticking out holding the remaining part of the handle that is left, because it is a cosmetic, not a functional problem. I will never stop with Whirlpool. I will call 4 times a day if necessary. I will never purchase another Whirlpool product again! I will tell everyone I know not to purchase one of their products. Be careful. They manufacture products for many other companies, i.e., Sears, Amana, Jenn-Air, and many, many more.

We have had this Cabrio washer/dryer pair for 8 years now. I didnt want to buy a front loader at the time since they were relatively new and was afraid to roll the dice. We saw the ads for this pair, the washer was the largest top loader at the time and didnt have the agitator (which I liked) so we bought them from Best Buy. I purchased the extended service plan (thank God) because we started having issues within the first month. First was the dryer, it was making a funny squeaking noise. We called to have it looked at and the tech said the drum was out of round. He ordered a new one and it showed up almost oblong. Returned it and got a second (same thing). We straightened it out and put it in. Two weeks later the control panel went out. Repaired it. Then the washer started. In the first 3 years of owning these we had called to repair the washer 4 times and the dryer 4 times. We could have got them replaced after the 5th call. Of course we had replaced all the faulty stuff and the pair settled down for 2 years.Now I have had to repair the washers control panel myself, the dryer sounds like it is coming apart and sometimes runs for hours, and now the washer cant wash in any cycle but delicate because the drum bangs around and cant self balance any more. What junk!!! I know people that have purchased low end machines and have had no issues for decades, maybe a random belt or something simple. I wouldnt buy another Whirlpool set if they were the last manufacturer on the planet. They should be ashamed that they didnt recall these things for all the problems they had.

Im no longer buying Whirlpool products. They do not all up and are made like crap. My Cabrio washer being the most recent problem. Hinges broke on the lid and the drum spring broke. Out the door it goes! Im having my American made Speed Queen delivered tomorrow, the last Speed Queen I owned last over 30 years.

3/16/2019 washed a load of bed sheets, on the white clothes cycle, put the wash in at 9:21am. Left the house at 12:41pm. Wash still not finished! It was finished by the time I arrived back home, I was gone about 11/2 hrs. I have yet to complete a wash cycle in less than 1hr 15mins. I hate that I have no control over water level, that I have to put detergent in the bottom of the tub, and the damn lid locks! My clothes dont feel clean. Why does big brother get to decide how my wash should be done, when they dont pay my water or electric bills?

I waited on hold for 24 minutes to be greeted by Audrey in Michigan giggling. I put in my service, need to be told I have to wait 3 days to have a tech arrive for A BRAND NEW REFRIGERATOR! To top off my disgust of WP, our BRAND NEW dishwasher doesnt work properly either. To wait, to receive ZERO voice of concern or even a fake apology, is disgusting to me. I am extremely disappointed! Shame on you Whirlpool! Shame on you!

Buy anything else. This WHIRLPOOL WITH STAINLESS INTERIOR WDF560 SERIES is the worst dishwasher Ive ever owned. Huge fail Whirlpool. MADE IN THE USA! I will never buy another thing you make again. I cant say ONE redeeming thing about this dishwasher. I hate it! It has a high temp wash, a Sani cycle & heated dry + a stainless tub. Using all of the above + having an SS tub yet everything comes out dripping wet. The cheap silverware baskets are poorly designed & positioned on the side to the back in addition to a tall tub making it difficult to access anything in them. The baskets are also cheap and poorly designed. All the spacings are the exactly the same with no proper spacing for pots, pans or larger items. These cheap racks will have a short life. Its outrageous to spend 649.00 for such an inferior product. Buy a cheap dishwasher! This thing is no better than a builder grade that looks good.

Refrigerator making a non stop loud noise, model WRF560SFYH01 - Thought I was buying a reliable product with a good name. Should have read other customer concerns as it seems like the products last as long as the warranty. A few months after the warranty, my refrigerator started making a very loud noise. Repair person takes it apart as the diagnostics showed no error and his best guess was a thermistor as there was ice build up making contact with the fan. Replaced it and the total of the bill was $174.23 and this may not even be the problem. If it is the board not reading properly, very expensive.

Purchased my Whirlpool gas hot water heater. After 1 1/2 yrs, the blinking light shut off, called tech at Whirlpool, made me move hot water heater to outside. I moved it outside and when called back, I was then told to send 4 photos to prove that I moved it, in which I did that. He told me that still was not right... and still he would not help with reset. I live in my parents old home w/ water heater in bathroom for 50 yrs. No problem... it was vented thru ceiling to attic. Now it is outside, unlit, in a steel hub (as directed) and still not ok...I have no hot water and have not for 4 weeks now... Whirlpool sucks... never buy their hot water heaters. Had to pay a serviceman $750 to move heater, run cold/hot water lines and gas line and it still does not work... with NO HELP from Whirlpool. Now I am in process of buying an electric hot water heater and have to pay an electrician to run a 220... I am on fixed income and this stinks... biggest regret... WHIRLPOOL.

We purchased this washer in April two years ago. I have had service people out twice to replace the lid. Tonight, my husband comes into the kitchen with chunks of something that I could not readily identify. He tells me the entire frame holding the light has rusted out and that the light is hanging into the tub! I followed him into our air conditioned interior laundry room and placed my hand under the rim. It’s filled with rust and the light is dangling down into the tub!

Purchased range 10-26-12. Had 3 service calls first year. 1st time, it started. When service guy came a few months later, same problem. A new igniter was installed. 3rd time, another igniter was installed. My year warranty had run out but still had same problem. Asked for a new range, was rejected. Im afraid if burner is lit, had we try to start oven we are going to have explosion.

All of these awful reviews and you continue to sell the Made in China JUNK!!! And shame on the stores that advertise and sell Whirlpool JUNK!! They should put a warning on these machines stating Will not last, gets off balance and does not clean your clothes. Yes we bought the Cabrio like the others, our clothes would not get clean, because like sheets, would end up looking like a doughnut without a hole and all of the dirty water would drain through the middle and make a spot. Then you have to wash them over and over. But that is not the worse part! It only lasted 13 months, YES I said 13 months just past the warranty LOL!!When the man came to make repairs, it was the gear box and was going to cost almost $600. Almost as much as we paid for the machine. He recommended getting a Speed Queen, we did and I LOVE it!! I think it is the BEST MACHINE I have ever had. They are a little hard to find though, but I found where they were sold on the internet and the dealer had to order it. Well worth the time and trouble, (trouble) which I dont expect to have with this machine. Like I said it is a wonderful beast. And I will never buy another product made by Whirlpool. Before my husband retired he made prototypes for autos so he knows about testing and Whirlpool had to know this product had bad flaws before they put it on the market, I call that fraud. Bad taste in my wallet, Michigan.

The oven works well. My complaint is that the glass door is very difficult to clean. Some kind of liquid got in between the panels and I cannot clean the glass without removing the oven door. Im afraid to remove the door as I may not be able to get it back on the oven. I have dirty glass I cant clean and that makes me unhappy. Otherwise the oven works just fine.

I purchased a Whirlpool washer in 2010. It has started to rust. I called the customer services dept. They told me that there was nothing they could do about it because it was over a year old. I asked to be transferred to a supervisor. She told me the same thing. I told her that its not as if Im looking for a new washer. She said that there was nothing they could do; I had to pay for the repairs myself. I told her, After spending almost $1,000 on a washer, I have to pay for the repairs? She said, Yes, maam. I asked if I could speak to someone over her. She said that she had to take down my name and number and someone would call me back in 24 hrs ... from the management team.She asked for my number and not my name and said someone would be calling back. I told her, How are you going to forward the message without a name? Maam, Im sorry. Whats your name? I doubt if anyone will be calling me back. Whirlpool customer service sucks! They dont know how to treat their customers. Watch out for the warranty. What they call a warranty is not.

All of sudden without any notice there was such a clatter. We dashed downstairs to see what was the matter. My washer Cabrio was on its side off balance. I hollered what is the matter. We sit it up, see the back side bulge out and with some searching we discovered the balance thingy was broke. Now I bought April 2012 while going through Chemo May 2014. I burying my washing. Call Whirlpool. Well they say I file this away sorry about your luck - lol. Do not buy this washer unless you want another one in two years junk and they will not help. Well they will if you give them more. The 1400 dollars I already gave them for the set is not enough.

I saw on the Today Show that my Whirlpool Duet washer, purchased in 2008 was a mold-producing nightmare. We are now part of a class action lawsuit that seeks redress. When I called Whirlpool Customer Service, I was fed the company line that the problem is that we dont clean the machine regularly. The instructions call for monthly maintenance, but the rep said we need to wipe it dry after each use. This is an original defect in the machine that Whirlpool refuses to own up to. We had been Whirlpool devotees for years but will never purchase another Whirlpool product.