Whirlpool Electric Convection Range - We purchased a Whirlpool fridge, range and microwave, I am finally sending my review after another of many frustrations with the AquaLift self cleaning oven. NEVER, NEVER buy one unless you love cleaning your oven. The temperature goes to 160 for 40 minutes, it does nothing to clean your oven. I called the co. we bought it from. The fellow said, Oh you should clean your oven weekly, really there are 2 of us and I use the oven maybe 2-3 times a week without spillovers. When I do have spillovers I use the AquaLift waste of time, then have to spray it down with Affresh Spray the co. I bought the range from recommended, still have to scrub hard to remove built on spills. Save yourself the money and frustration. Buy anything but a range with AquaLift self cleaning.

After Hurricane Katrina, six years ago, the gas water heater in my house had to be replaced due to the house getting flooded. For the past six years, the pilot light and/or igniter for the gas water heater has had to be replaced if not once a year, twice a year because it will not stay lit. Each time, Whirlpool would send a new igniter and/or pilot light part and would reimburse me the cost of labor to have the part(s) replaced.Now, after six years and exhausted of fighting with Whirlpool to stand behind their product and make it right, they are finally giving me an authorization to get a new gas water heater. However, now they are telling me they will not cover the cost of labor for replacing the entire water heater. My plumber will have to pull the defective water heater out of my house, take it to Lowes, pick up the new water heater and install it in my home. And Im supposed to accept their not paying for the labor of replacing their faulty water heater? I questioned this and told Whirlpool they paid for labor for the parts to be replaced for the past six years. Whirlpool then said they would pay up to $100. This is not acceptable. I was reimbursed more than $100 for the labor to replace a part that fits in a shoe box. (Multiply $100+ times 6. They paid more than $600 over the past six years.) The cost to replace an entire water heater, picking it up from the store included, will cost more than $200, if not $300! I would not have to pay anything if the Whirlpool product was not defective!I told the manager I was speaking with at Whirlpool I wanted to speak with his boss or someone who had more authority than he did. He refused. I asked him, Was he telling me no I could not speak with someone above him? He finally said he would have someone call me.I believe I should be reimbursed for the entire amount of labor to replace the water heater since the water heater is a defective product and I have to have it replaced not by my choice but out of necessity and safety. If it is defective in one area, who is to say in trying to light the pilot light, one day it will not do something worse than just not light up. What if it decides to explode? Defective is defective and I feel my family is in danger from a defective product and it should be replaced at the cost of Whirlpool not mine.

I always seem to get Whirlpool washers. They are dependable but when they break down theyre down and usually its better to replace than to fix it....I would rather have a Samsung product because theyre more modern and have better styles to them.

Moved into a house with a 2009 Gold Series Dishwasher model GU2475XTVY0. It has never worked since we moved in 3 years ago, always left dishes musty and poorly cleaned. We basically used it as a rinse/dry and pre-washed everything by hand. Even then it would mold up frequently and required manual cleaning. Total piece of junk, but looked really nice, stainless finish. Yeah.Latest chapter is it completely stopped working. Called a tech out for the usual $80+. His advice: this is a total lemon, and has been from the start. Not worth repairing. So Whirlpool, is this the standard you have now? 5-6 years for a dishwasher life cycle? Noted that my fridge is a matching 2009 Gold series, it has also had several problems with keeping a steady temp and has gone through 2 control boards at a hefty fee each. I guess Im done with Whirlpool, running out of appliance brands to blacklist here...

Cabrio washer - What a piece of junk! My washer is 2 years old, it now does its own thing - stopping when it wants, doesnt finish cycle, beeps finished and the clothes are so wet and the washer is not emptied. Then, I put it on drain and spin. One time, it kept going for almost an hour of off and on. My clothes were so out of shape and that was on low spin. I finally took them out and put them outside. The clothes from day one have always come out so wrinkled and that too is on low spin. Im afraid to use high spin. I know you have to for towels, but it still does not drain. It shuts off and on when it feels like it. My first contact with Whirlpool was, Well, did you buy the extended warranty? I hate it when asked that when purchasing any product. Its like saying, This is a piece of crap. Im warning you now so buy the extended. So right there, I felt Whirlpool isnt willing to help. What else can we all do here? Please advise.

My husband purchases Whirlpool washer years ago. Started acting up after 18 months. Wont spin, stays locked, clothes are soaking wet. Used troubleshooting website. Spent over $200.00 in repairs... including new board. Still doesnt work properly. Whirlpool customer service recommended buying a extended contract for over $300.00. I could have bought a $900.00 Maytag by now. Total disgusted with machine and customer service. Will never buy Whirlpool again and have told everyone by word of mouth and on facebook about this situation. DO NOT BUY WHIRLPOOL!

The reason for the call was to find out how to file a claim after replacing the ice maker and paying for it the 3rd time, they were very argumentative and would not listen to me about the design flaw in the wire harness that burns up the motor for the ice maker. I found out about the design flaw from talking to the repairman that replace the ice maker who works for Dick Kearsley Clearfield UT. He told me that Whirlpool knows about the problem for the 22 cubic foot and 25 cubic foot refrigerator and that is why they have 2 different new wire harnesses in the box for replacement of the old wiring harness.

My Cabrio washer is 6 years old & has performed poorly from day 1. It does not clean properly so I have to rewash or wash clothes on a longer cycle (so much for energy efficient), it sounds like a plane taking off and has actually startled visitors, and it mysteriously forms sheets, towels & blankets in the shape of spare tire. This is the worst washer Ive ever bought.

whirlpool Cabrio Washer - I replaced my front loading Duet with this, thinking I was done with front loader. Designs are set to fail, liked the idea of no agitator, thinking can clean a lot clothes at once, boy was I wrong, heavy loads wont spin dry, forget sheets or blankets. The machine just stops, leaving everything soaked and you basically screwed, you can invoke a spin cycle but to help make rinse and spin out, sooo disappointed. Whats wrong with the designers of this product? They didnt try sheets to see if it would even work. I am far from over loading this too. Dont buy this.

We've had a of Whirlpool washer and dryer for well over 8 years now. The only thing we've had done to it during that time was to give it a "tune up". That was done by a friend and only took a half hour or so. I don't know exactly what he did to it but the "tune up" didn't require any parts. In fact, when my friend was finished with his version of a tune up, it was as if it were turbo-charged and our clothes came out cleaner than ever. The washer runs quietly, as far as washers go, and the capacity, washing options, etc. are perfect for a washer that gets a ton of usage.

As you have heard from 700 other people we bought a whirlpool refrigerator because GE sucks, brand new refrigerator died in 4 years with 4 service bill costing more than the refrigerator. So we did some research and whirlpool was being recommended by several stores and the reviews were better than most. Well we bought the Whirlpool refrigerator and it has been nothing but problems from the start. Everything that can go wrong has and of course our warranty ran out. And we are sitting here with no water, no ice, water tray falls out and breaks. Called whirlpool many times and their answer every time is, we will send someone out for you, and then we get a 300 to 400 dollar bill. Whirlpool sucks as bad as GE. Its crazy these companies get away with this crap. They can build good refrigerators they have in the past. My grandparents have one for 25+ years, now you cant get 2 years out of them. Pure Junk! I dont know what a good brand is anymore, they all seem to suck. Good luck.

We bought the Whirlpool Gold series side-by-side about 2 years ago with an ice maker in the door and with this design, the ice bucket is on the inside of the door, which we thought was a very clever design, taking up less freezer space. Well, to remove the ice bucket, we had to use a blow dryer because even though you press the button which is supposed to disengage the bucket from the door, it has always been frozen onto the base.Then we started having issues of water leaking from the ice maker. It turns out, that the lever that controls the chute was broken. We called a certified Whirlpool technician to come out to fix the ice maker dispenser lever. Well as it turns out, it cannot be fixed. It is a sealed in the door unit and to fix it, we have to replace the door, a repair estimate for door and labor is approximately $800. That is absurd.I contacted Whirlpool and was told that my refrigerator is out of warranty and that there is not an option to repair the dispenser. There is nothing we can do. I said that according to the repairman, we are not the first to report this problem. When I contacted Whirlpool I was told there is no recall for this item. We purchased the Whirlpool based on the reputation that it has had in the past and the good product we have in a Maytag (which is associated with Whirlpool) dishwasher. Well, never again are we going to purchase a Whirlpool or any of its subsidiaries products. I have read so many unhappy customers here that I cannot believe that Whirlpool continues to make such inferior products or designs.

Purchased this refrigerator in 7/2017. I cant stand it. Its pretty and works, but the NOISE!! I bought a white noise machine and placed it on the countertop next to the refrigerator just to drown out the noise (very high pitched sound). Repairmen came out twice. A part was replaced, but nothing changed. Said have to live with it. Dont buy Whirlpool or youll go crazy listening to this all day, especially with an open concept home. You can hear it everywhere!

The washer and dryer leaves the clothes heavy and wet, the balancing does not work, therefore the spin cycle just bangs against the machine, I tried emailing the support but no response, can somebody reach out.

I bought a Whirlpool Cabrio 2 years ago and until last week it was fine. We got an error message that said we had to call for service so we called a local whirlpool repairman. The repair guy told us it was the control panel and it was going to cost between $400 to $500. He also said that he works on a lot of whirlpool washers and this is the first time he saw a machines control panel fail. He recommended that we call Whirlpool.I called Whirlpool customer service and after waiting on the phone for 40 minutes I was quickly transferred to customer resolution and was told that since I hadnt purchased the extended warranty there was nothing that they could do for me. I kept asking her, There is nothing that you can do to help me? And the consistent answer was no. I will never buy another Whirlpool appliance. This has been so frustrating to have an appliance that looks brand new and wont work. The manufacturer wont even try to help with fixing the problem. Amazing AWFUL CUSTOMER SERVICE.

I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it cant be the agitator because it doesnt move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.

Our water heater pilot light has started to randomly shut off leaving us with cold water to shower in on numerous occasions. We hired a local appliance company that we are familiar with to come out and look at it. The tech thought that replacing a part would fix it. It didnt (which I will take up with them). After doing what Whirlpool asked us to do it still is not working. I called them back to warranty the tank and the rep keeps repeating it is a limited warranty so basically I have to pay the service call and labor charges to look at, repair or replace which is going to cost nearly as much as it will to just buy a new one.

I would like someone to explain to me why the control panel I.e. brains of the dishwasher which is around water is so sensitive to WATER. My daughter is the owner of the house and purchased this dishwasher last summer (2016) and within weeks we were having issue with the sensors. This supposedly was not covered under warranty (it was a WATER ISSUE). So now a dishwasher which cost over 700.00 is a door stop!! Where is people’s common sense... yes Im over 60 years old and very frustrated with the money that was spent for such an inferior product. Imagine having a dishwasher sensitive to water. The people who made it should give their heads a shake. Frustrated grandmother.

Similar to what I am reading below and on other sites, my hot water heater stopped working. I spent about an hour trying to relight the pilot light, which apparently you cant do with this model because it breaks. My first thought and action was to call a plumber to come fix it. When he arrived he said it was reverse thread and that I would have to call Lowes to get a replacement part. When I called Lowes they said they would call Whirlpool and then give me a call back. Two days later I still havent heard back or taken a shower; I am going to the gym tonight. Finally, I got online and called the 800-number and am being sent a part to arrive tomorrow. I asked to be reimbursed for the cost of the plumber since they obviously knew they had a problem (they assumed why I was calling the warranty line) and redesigned the issue with a voluntary recall. Whirlpool, please make this right. I know you license your name to American but it is still your name and brand reputation.

We bought a Whirlpool Washing machine a couple of years ago. We have been having problems. It does not get the clothes clean and laundry has an odor to it. We bought it at HHGreg by the Dayton mall in Centerville, Ohio and also bought the extended warranty. It was the largest capacity machine they had in Whirlpool so I dont need to mention what we spent for this thing. We have had a service tech out 3 times. The first time he replaced a part. It still didnt fix it. So they were out two other times saying nothing was wrong with it. Not only is it not getting the clothes clean, but is putting lint pieces all over the laundry. The warranty place already said if they come out again and they cannot find out what is wrong, then we would have to pay for the service call. We then went to the store we bought the machine and talked to the manager. We got no help from him. All he did was throw us back to the warranty place. Not to mention, the family is having itching problems with their skin because the clothes are not only not getting clean but the soap is not rinsing out. In other words, we are suppose to eat this expense and move on. This is a new machine!!!!! And all it is worth is taking it to a metal place to scrap out!!!!! We will never buy another Whirlpool product again. It is really **. They don’t back their products up and do the consumer right. There are a lot of complaints online about the same identical thing I am writing about. They should reimburse the people the money that they wasted. Thank you.

I brought a Whirlpool refrigerator on 2/15/2020, French doors. Bottom freezer. I have had issues with the bottom freezer from day 1!! Ive had gaps in the gasket seal and air was coming from the freezer. This happened 3x. Now there is a build up of frost and ice. STAY AWAY!! Ive never had any issues with Whirlpool until I purchased this updated refrigerator. I should have stuck with my regular top freezer refrigerator. No issues!!

After reading all the reviews about the Whirlpool Cabrio washing machine, all I can say its just a piece of junk. We have replaced the agitator 3 times at $80.00 each, not including labor. Our clothes are never cleaned properly and it always seems to be out of balance. I will never purchase another Whirlpool product.

August 10 2014, I purchase a new Whirlpool HE. Monday cant wait for the delivery of my new washer! Im ready with my HE detergent & 2 loads of dirty laundry. Tuesday, I want my broken old Kenmore washer back! My kids clothes came out dingy. Did a second rinse & spin but didnt help. Second batch had to be rewashed. Some areas were not even wet. Had to pause it to add more water to & again to rinse it. Plus I had to mix my softener into a cup of water to add it on rinse because I forgot the rinse ball, unlike the old washer where I add into dispenser & forget about it. So unhappy & dissatisfied.

Whirlpool WMH53520CSO Microwave oven purchased Aug 2014 - The light and fan will not go off when door is shut and not being used. The microwave gets really hot and afraid it will start a fire. I now keep it unplugged and trying to troubleshoot the problem. Not sure if it is worth a repair. Paid $347 2 years ago.

Bought a nice house in 2012 which has a Quiet Partner 3 Dishwasher. About twice a week it has to be reset pressing buttons because it blinks at you when you press start. Control board was replaced a couple times since we bought house. We just put up with it. The tub has a manufacturers defect in bottom where the plastic is so thin it finally cracked and over time water trickling out went to wall. Then ruined an area in finished basement ceiling. Ive used a couple different things to stop the leak but it always starts leaking. Customer service says its not under warranty so will buy a new dishwasher. But not Whirlpool or Maytag. Same company now. Dishwasher is a total piece of crap.

I have Whirlpool Gold washer and dryer and microwave. All handles and grills and trays have broken. What a disappointment ! Their top of the line? We, at this house, will always avoid buying anything from crap pool gold!! Its a disgrace the way they make these things. And the support sucks!

At after 4 years of use, my double door refrigerator is giving cooling problem. Upper refrigerator part has excessive cooling and lower part has no cooling... after complaints in customer care, engineer was sent who changed the part that regulates auto cut... it gets blocked by ice so cooling air is not reaching lower part. Once changed exactly after 5 days same problem started... In spite of complaints no one came to check for good 2 wks. After long fight, it was defective board that was changed again. After 3 days same problem again, board was changed... Now after 2 and half month same problem. And now today service center has replied that engineer will be sent after one week.

Bought a new $899 dishwasher 7/2020 and it stopped working 10/2020 And it’s been weeks and now I’ve been told it will be another 21 before they can replace it if at all! #whirlpoolusa #whirlpoolcorp Customer service lady was rude with an attitude.

I purchased an expensive dishwasher made by Whirlpool and sold at Lowe’s. Immediately upon receiving the dishwasher I noticed a good size scratch. I had it serviced within one month of purchase because dishes were coming out dripping wet. Technician came out and told me I needed to add rinse aid. I had been using rinse aid, which I think is ridiculous to have to buy an additional bottle of something that’s not even cheap just so this thing dries dishes but moving on...Now it’s been 1.7 years and I’m having more problems. Top rack of dishwasher is broken and falls to the side every time you pull it out. The door to dishwasher also no longer has any spring. I take very good care of my things and this just unbelievable. I called Lowe’s they won’t help because it’s been more than a year! I guess Lowe’s can’t stand behind their merchandise for more than a year because they know they’re selling garbage. I called Whirlpool directly and was told they would come out and service my appliance for a minimum charge if $189! I have no words. I need to buy a stove in the next week and I assure you I will steer clear of Whirlpool. Like the title of my review I feel absolutely robbed.

It knotted my clothes up and twisted them to the point that clothes are so badly out of shape, hems are pulled out and some clothing torn. We no longer use the washer. Also, a very bad film all over our clothing. I have just tonight contacted the Whirlpool company as I have made numerous complaints to the business where I bought it to no avail. The day after buying and using once, the store sent a repairman out and he said use it on delicate. I have done that with the same results. I bought my washer in December of 2011. I am hoping Whirlpool contacts me. If not, we can contact the state attorney generals office, Consumer Affairs and our main TV station to make complaints. I do not have photos as I did not know I would need them. I am giving Whirlpool a chance to respond in hopes that a remedy is available. Maybe as simple as replacing the agitation device.

AquaLift cleaning system does not work. My oven was barely dirty and I had to scrub with the special sponge to remove baked on food after I did the cleaning system twice! Rust is also showing up on the drawer which they refuse to repair because it is ONLY COSMETIC! Stove is 16 months old.

The only reason I am giving it one star is because it looks good in my kitchen. This dishwasher does not clean the dishes. I’ve had it serviced twice, both having to wait for parts, I am very disappointed. Having to run the dishwasher two times to find myself hand washing... Is annoying. Dissatisfied. I don’t put certain dishes in and run very scant loads. Family of six is not happy!

Brand new Whirlpool dishwasher letting steam out ruining cabinets. Whirlpool admitted this has happened before. ** sent 3 different service repair companies to my house and all 3 told me the parts they recommended from Whirlpool was not going to fix problem. They finally after 3 different repairmen agreed to refund dishwasher. I requested they hire someone to give estimate on my kitchen cabinets. It was their product that done damage and I live in rural area and no one wants the job of restaining. If the cabinet is replaced it is expensive. Granite counters have to be removed and placed back, sink etc. I requested 3000.00 or Whirlpool send someone to give estimate. This has been dragging on for 2 months and still cant use dishwasher. Is that too much to ask for? This has been a nightmare and Whirlpool should be embarrassed. So many emails and messages and most of the time they are unreturned

Purchased 2 years ago from Lowes with the matching dryer. This machine (Model #WTW8540BW0) has more problems than the Bosch front load that I replaced. All of my white clothing gets small rust colored lines on it. I am sure this is because the top of the bleach dispenser is lined with rust. I have never owned a washer that rusts (screws are also rusty). I will NEVER purchase another Whirlpool product.

I have had problems with my electric range (Whirlpool) since day one. It always ran hot. I wrote letters to Whirlpool and received one very condescending phone call. Now two days before Thanksgiving it is running terribly hot from 350 to 500 degrees. When I called Whirlpool they said the best they could do was offer me a maintenance plan for 293.00.

I currently rent, and so when our literally 30-yr. old GE dishwasher broke down, our landlords went out and installed us a new Whirlpool Dishwasher. I was excited because FINALLY I would have clean dishes and a dishwasher that didnt leak a bucket of water all over the floor. Well, weve had it for about 6-8 months now and I have to say that I am not impressed. It is not as great as I thought itd be. First of all, my dishes still look cloudy (despite using various brands - even homemade - detergent). Second, one out of every three washes gives me still-dirty dishes (food still on them, even though I rinse before loading the dishes). Now, Im not talking about tough stuck-on, need a jack-hammer to remove food. Just normal food. Mostly it is oil, like if I had a plate that I had eaten French fries on and there was grease left behind that normal rinsing didnt remove. A new dishwasher SHOULD be able to clean that! Third, it guzzles Jet Dry liquid (or whatever rinse aid you use) like an alcoholic in a bar. I have used a BIG bottle in one month. One month. With the old 30 yr. old dishwasher, it took me around 2 YEARS to use a big bottle. And lastly, it takes F-O-R-E-V-E-R to wash a load. My old dishwasher took an hour tops - to rinse, wash, rinse, and dry - and it was 30 years old. This new Whirlpool takes 3 HOURS!!! I can literally hand-wash all of my dishes (and with a family of 4 thats a lot of dirty dishes in one day), sit them out to air dry, and take a nap and it take LESS TIME than using the dishwasher. The dishwasher has all the bells and whistles to make it look good, but trust me, if I could have had the 30-year old dishwasher rebuilt to newness, I would have begged my landlord to do that instead. Dont waste your money on Whirlpool appliances. I left another less than friendly review for my Whirlpool Cabrio washer (only 5 years old), if you care to see it. Learned my lesson, dont buy Whirlpool. So disappointed because they used to be (USED TO BE) a reputable dependable brand.

Whirlpool washing machine was not a good buy at all specially after using it and seeing that over the years I had to incur high costs of maintenance. Over the months and years of buying Whirlpool front load washing machine, I had to replace motor twice, digital display twice, motherboard twice THAT TOO at a very high price every time something broke. This time the angle that supports the drum broke and Whirlpool says drum needs to be replaced. HOWEVER, after waiting a month company says DRUM IS UNAVAILABLE. Which means my machine has become absolutely useless just because Whirlpool does not have the spare. Whirlpool has a ridiculous track record with poor service and poor product quality. Manufacturing in one country and selling it in another WITHOUT SPARES is defective and poor service, totally unreliable. Wouldnt recommend Whirlpool to anyone.

The gas water heater that we purchased has been a headache. Pilot went out several times. When we contacted Customer service they informed us that we would have to have a new kit put on it. We ordered that and it worked a while and then we started having the same problem. Just recently we had to purchase another part and once again we have cold water. Fed up.

I live in Florida and in December 2012, purchased a Whirlpool upright freezer from my local Badcocks. About two months after the purchase it started making this weird loud sound. I contacted Whirlpool and they sent a local appliance company technician out to check it. The technician ripped my brand new Linoleum floor when pulling out the freezer. The result was, in his opinion, nothing was wrong with it, that the loud sound was normal. As it continued, another tech came out and his opinion was it needed a new compressor. So, it was replaced and lasted about a month. I was getting something out for dinner and noticed everything in my freezer was unthawed... all that money wasted a freezer full of food gone. So, Whirlpool once again sent the same appliance company out but a different technician. This one said it that he needed to order parts which he did, a different tech came out to install the parts and told us he didnt know what they were for and our freezer didnt need the parts the previous tech ordered. So this tech put dye in the lines and left. The dye leaked out from under my freezer all over the floor which is now stained because of the dye that leaked. This is the brand new floor they had already ripped during the first service call. So, now not only is my floor ripped but stained as well.Once again, about a month later, I find my freezer full of meat unthawed a third time. Once again I called and find out they have dropped the contract with the company that came out the first two times. So they refer me to another local appliance repair, and this new tech says that it needs a new compressor. This will be the second new one in less than 6 months. They order that part and repair the freezer; this fix lasted for about three months this time. On my fourth call to Whirlpool, I expressed my frustration with losing my food and the hassle of an inferior product purchased brand new under warranty. I definitely was not satisfied with the service and the customer service representative could not find my warranty record. He was also very rude and when he finally found my record, he told me I was no longer under Whirlpool warranty. This was wrong as I have my paperwork showing date of purchase AND the four-year extended warranty we purchased as well. I asked him what they would do for me since their inferior appliance and incompetent repair technicians cost me hundreds of dollars of ruined meat and other frozen food. He said they would do nothing except have another repair tech come out. Until the freezer is determined to be unrepairable that is all they can do.So I scheduled the tech to come out the fourth time and he found that some untrained tech had put oil in the line and the lines and compressor has to be replaced and flushed. I have already not had a freezer for a week waiting for tech to come out and now the parts are put on back order for another three weeks. The fourth repair tech called Whirlpool from my home, while I was standing there, and told them that it basically is beyond repair because of the price of parts and labor. He told Whirlpool it would be cheaper to replace the freezer but Whirlpool told the tech to replace the lines and compressor and flush everything out. So three weeks later, he comes back out on 10/13/2013 to make the repairs. I bought this freezer in December 2012 for $1200 and have been dealing with issues on and off since Feb. 2013 and now its 11/29/13 and once again my freezer has stopped working. I have lost all my food because Whirlpool sold me a defective appliance and would not make it right. I have asked them to replace it and they wouldnt. My husband and I have just purchased our second house and we were very excited about the remodel coming up in the kitchen. We were going to purchase stainless steel Whirlpool appliances, but after this company has treated me so badly, I will not buy anything with the Whirlpool name for our stove, dishwasher, microwave and refrigerator.We probably would have spent about $3500 on appliances, but we will purchase a different brand and give our $3500 to a company that will treat me better as a customer .I used to have trust in this company because it is well known for quality products, but I dont trust them anymore. I will advise any of my loved ones and friends not to purchase any Whirlpool appliance because of the inferior quality and lack of interest in making this situation right. I tried for almost a year and gave them 5 opportunities to do the right thing and now Im done. They dont care about the customer and that is a shame because they have lost a valued customer. As of now I have another tech coming Tuesday b/c my freezer is sitting not running again. Model #EV201NZTQ02.

We bought Cabrio washer & dryer a year & half ago, and I hate, hate, hate the washing machine. Every load, it goes off balance. And you have to stop your other work, unlock & wait awhile on that, and rearrange your load of clothes. I called the repairman when I first had it, and he said, Oh yeah that happens, nothings wrong. OMG! How I wish I had returned it. If you dont rearrange the load when the cycle is done, your clothes are still soaked. So you have to re-drain & spin. Total waste of money & a lot of my time. Very very dissatisfied and will never buy another Whirlpool product.

Are there negative numbers for ratings? Horrible, to say the least. Whirlpool is the parent name for KitchenAid ovens. I have an electric oven and the glass on the front door exploded! Whats worse is that I have been given the complete run-around! I have called, wrote, waited, and tried ordering through other companies--still no luck! How does Whirlpool get away with this? It seems that Whirlpool no longer makes the part!! Do they really expect consumers just to replace an oven every few years? Poorest customer satisfaction I have ever experienced! This should be a consumer fraud grand suit, as there are numerous complaints about the same issue with Whirlpool appliances! Stay away from this company by all means!

This is the only time in my life when I have seen a Microwave behave so badly (and one that is relatively expensive). The microwave is defective out of the box. Seems like there is a comWhirlpool MWA269 (4You)mon trend with Whirlpool products and cheap Chinese boards. The microwave never stops working once the timer runs out. It will just keep going. Model is Whirlpool MWA269 (4You).

The side-by-side with the lower freezer was one of my all-time favorite units Ive ever had. The capacity of the interior was expected to be better, particularly the freezer, but it was effective in getting to the items I needed. Storing was good, but the freezer had trays in the upper portion that I could see when looking down, as Im over 6 tall.

Ordered water filters for refrigerator. They did not arrive. Tracking # came back not found. Waited on phone for an hour. Talked to representative. She could not help me. Transferred me to another department. Been holding for an hour. Still no help. If this is what Whirlpool calls good service, they are completely lacking. I will not order another Whirlpool product.

We purchased a brand new home with a brand new Whirlpool microwave in it. It was a combo, over the range/hood vent, model WMH1162XVB-0. Every now and again, sparks fly when preparing vegetables. Three times a repairman came to our home with no results. Each time, the problem persisted, with no improvement. On the first visit, the diagnosis was that we did not know how to properly use a microwave. It was noted that they gave us operating instructions and a personal tutorial to solve the problem.On the 2nd visit, we were instructed to buy a protective cover for our bowls when using the microwave. I asked if this would solve the problem, and was told no, but at least we wouldnt see it. This time, the random sparks happened in front of the repair man. He responded that it was the high iron content in the corn and peas that would ignite the sparks. Also, he said we needed to thaw everything before putting it in the microwave. Again, our issue was listed as consumer-use error and nothing was done.On the 3rd visit, we explained that we could not use the microwave on any setting higher than 70 for risking of sparks flying. We showed him the cover we were using, and the permanent marks being left by sparks. Again, the serviceman witnessed the sparks flying, even on thawed peas and corn that simply needed to be heated. He responded that by adjusting the power, and using the cover, we were obviously learning how to work the microwave and informed us that the next service call for this issue would be at our expense. There was nothing they would do for us, as the problem was our fault, not theirs. We explained that other neighbors with the same microwaves are not having this trouble, and we felt it was simply a faulty unit. He didnt seem to agree, nor care what we felt.I have been using microwaves daily for over 20 years. Our neighbors, having the same exact model, have had no issues at all. I know this is simply a faulty unit, and feel endangered each time I use the microwave. Whats even worse is the way Whirlpool has handled our situation. Our microwave is now 4 years old, and I have learned to rely on my toaster oven. When people visit, we have to caution them on the microwave. I will never buy any Whirlpool appliance for my home again. I do not trust the quality of their products or their service.

I purchased Whirlpool Refrigerator model WRF989SDAM02 in June of 2014. I began having problems with the ice forming into a solid block shortly after having the refrigerator installed. I called for service several times over the next year trying to rectify the problem. Once the warranty had expired I continued upon the advice of Whirlpool Customer Service to schedule their certified Technicians to work on the problem. A year and a half and several hundred dollars later I am still unable to get ice cubes when desired.Ultimately I was advised that I would need to use the ice maker once a day to keep it from forming into a block. When this didnt solve the problem I again contacted Whirlpool, had another of their recommended service technician come and give his advice. I was told that the ice maker needs to be in constant use or it forms a block and this is a defect in the design of this unit. A Pro Tech Appliance Inc. Technician, an authorized Whirlpool technical representative, said the only way to have usage of ice would be if I made sure to dispense ice a minimum of 8-10 times a day.This is completely impractical and just plain ridiculous. I contacted Whirlpool again. They refuse to acknowledge this is a defect in the design of this model. I have replaced all parts that can be replaced, had the unit resealed and have paid for multiple service call. Whirlpool will provide no remedy for this problem. Now that the unit is out of warranty they have refused to provide a resolution even though its issue began while still covered under the year warranty. The ice in the ice maker is completely unusable and melts into a solid block within 24 hours if not in continual use.

Ive had this microwave for about a year and a half. Like some others I get the door sign frequently. I open the door and cant turn it on until the light goes on, which can take a minute to two. I have NEVER had problems with any microwave other than this one. I had a problem with the Whirlpool refrigerator too, which was fortunately still under warranty. I bought the fridge, oven and microwave as a deal. Trust me, there is no deal here. I will never buy this brand again. Lesson learned. Given other reviews, I might just buy another brand of microwave. Worth not having the hassle.

12 months and 2 weeks, my ice maker quit working. I called Lowes where I purchased this top of the line junk. The first thing they asked was do I purchase the extended warranty. I said no. He advised to call a repairman he recommended, but I would have to pay for the repairs. Whirlpool was just as bad; no warranty, you pay. It appears they are both relying on warranties rather than selling dependable products or customer satisfaction. A couple months later, ice forming on the bottom of the freezer, and puddles every couple of days in front of the refrigerator. I pulled the two draws out and removed the ice. Within a week, it was back. A $2400 refrigerator should last longer then a 1 1/2 years without falling apart. My Whirlpool dishwashers only lasted 1 1/2 years also.

Purchased a Jenn-Air single wall oven model JJW2427WS after seeing it displayed in an appliance store. Oven was installed as directed. Upon viewing the panel, I discovered that it does not light up. You cannot read the function or numbers, never mind start and cancel without a flashlight. I have been a Jenn-Air customer for over 20 years. This is the first time I have been disappointed. Also, has this model been discontinued or recalled?I wrote to the CEO of Whirlpool and explained my problem. I was told that this is not a functional problem, but perhaps a design dissatisfaction. I cannot believe that there are other consumers who are not having difficulty using their appliance without additional lighting in their kitchens.

The Cabrio model (WTW5640XWO) I purchased in March 2011 died within days of installation. I was given instructions to modify the hose placement which resulted in a flooded basement and ruined carpet. Problems continued during the first year; several service calls. The problem was always the same; it did not drain/spin leaving a mess of soggy wet clothes. It died a final death - the same problem a few months after the 1-year warranty expired. The repair people have been out four times since. The last time, a $70 repair lasted less than 3 weeks for a bad shifter - always the same problem. Whirlpool will do nothing except offer to send a repair team out for a flat fee of an additional $120 with no guarantee they would fix the problem or replace the lemon. This week this Cabrio will be heading to the landfill. Ive had enough. No more Whirlpool products for me ever.

My review merely echoes the other 1-star reviews Ive read below, but Im including it anyway. We bought the Whirlpool Cabrio from Lowes in 2013. Two weeks ago, a mere five years after purchase and shortly after our warranty expired, it broke. It kept showing the UL code and took multiple cycles to wash the clothes. Unacceptable. We called the technician; he came out; told us it was the bearing that busted; and quoted us $800 to fix it (I noticed below another customer was quoted $400 for the same issue). We told the technician thanks but no thanks and purchased a $450 Samsung washer. Our family will never purchase any Whirlpool product again. From their customer service to the performance of their machines-- its all very much lacking.

I purchased this Whirlpool Cabrio Platinum washer on 12/1/12. I started getting an F1 fault and all the lights on the machine light up like a Christmas tree during cycles now. I thought I would research Google to see if others were having the same problem. I was VERY disappointed to see all of the same issues others were having with this high end washer. Without even calling a repairman, I know that this motherboard fix is $400+ based on all of the negative feedback. We have a large Whirlpool plant in my hometown, and I hate to see the lack of resolve by Whirlpool.

The Whirlpool hot water heater model ES80H123-45D from Lowe’s is a free replacement for a lifetime warranty unit that went bad after 8 years. First heater would heat to 154 degrees with a setting of 150. Very good. New one heats to 140 degrees with a setting 150 degrees. Digital ESM screen on heater reads 150, but the water is only 140 by my temperature test. I talked to complaint line 5 times in 7 days and was told to do various test, but the temp never went past 140. They replaced both thermostats and temperature still never past 140 with ESM reading 150. They first told me standard temperature was plus or minus 5 degree range. Then, they changed their minds and said it was 10 degrees. They are calibrating their equipment to operate 10 degrees less then their Energy Smart module reads to cover up a performance issue with their water heater. They say this unit will operate between 80 and 150 degrees—nothing’s said about a plus or minus operating range. I will buy a new temperature gauge to see if my old one is correct. It was tested against a digital one a couple of years ago when I had a new dishwasher installed by Lowes. The installers gauge read over 152 and mine read 154 degrees at the sink next to the new dishwasher, so it was close to accurate at that time. Whirlpool is happy with their under-performance.

I have been extremely dissatisfied with the Whirlpool Cabrio washing machine!!! I tried to take it back and Lowes would not let me return it because I had had it for 6 months. It doesnt put enough water in the machine to get all of the clothes wet. It doesnt get the clothes clean and it leaves some kind of lint residue all over dark clothes. I am only able to put in 1/4 of the clothes I put in my Maytag washer which I loved, but it wore out. I am also short and it is so deep I have to use a stool to get up on to reach into so i can reach the bottom of the machine. Even though it is a huge tub, I can only put a few pieces of clothes in it to get it to clean the clothes. It is a very poor design and needs to be recalled!

I purchased Whirlpool top loading washing machine model # WTW57ESVW less than 2 years ago. It stopped working yesterday. I had a trusted professional repairman evaluate it today. The motor needs to be replaced after less than 2 years?! The customer service reps basically said sorry. I should have purchased the extended warranty. Is it not reasonable to trust that a Whirlpool washing machine motor should last more than 2 years.I am very unhappy and very angry that Whirlpool will not stand behind their product. The last customer service rep I spoke to suggested she could send one of their repairmen and replace the motor at a cost to me of $299.00. So, after less than 2 years, I am offered an amount to pay of about half the cost I paid less than 2 years ago for the brand new washing machine. My home is full of Whirlpool appliances. I have been a good and loyal customer for over 30 years. I am very angry and upset with Whirlpool. Please explain to me why it is not reasonable for me to trust and believe that a Whirlpool top loading machine that is well cared for and not abused in any fashion should last longer than 2 years? Is this being a loyal Whirlpool customer gets you, I should have purchased the extended warranty”? We are talking about a motor here, not a fabric or bleach dispenser that breaks. Although, those parts should not break either, there is a big difference from something like that and a motor. Please contact me as soon as possible at either number listed above. Thank you.

I bought a dual oven Whirlpool 2 years back. This range keeps breaking knobs that are such a poor quality. I have bought knobs from Whirlpool 7 times already then got PSEG home service and they are tired with the quality itself. Save your money and buy another make! Poor customer service and the worst experience is what I have gained on buying this make. Have old mother at home and this headache only created more issues to help her with cooking.

I recently had the bake sensor go bad on my Control Panel of our Whirlpool Gold AccuBake Oven with microwave. Not a problem correct? WRONG! While the Whirlpool people were very professional in helping me (a shout out to them), the part I received was the wrong color. It was white; they called it a biscuit color. My oven is black. I have no idea what Whirlpool actually calls that color. Anyway, in my visit with them, I was informed the black control panel has been discontinued. Am I the only person that has a black control panel? This $280.00 part is now going to cost approximately $3,000.00 to replace the entire unit. Is there anyone that can direct me to where I can find a black replacement control panel? Way to take care of your customers Whirlpool. Solve this and I will give you a great shout out.

I am on my second Whirlpool hot water heater within 7 years and both had a 9-year supposed warranty. Upon replacing the pop-off valve (at my expense), I paid $98 to replace the gas valve (part was issued by Whirlpool). Still having problems with pop valve and now the pilot light wont stay lit. Upon calling the number (877 817-6750) I was finally told they would replace the heater. When I stated that I did not want another faulty Whirlpool heater and that I would take the faulty heater back to place of purchase but that I wanted a local plumber to install their own heater, I was told that I had to have a thermal expansion tank or they basically would not do anything. Why would I want a third Whirlpool product? The second one is ruining my tiled basement floor as it is. So after spending over $600 for the faulty heater, now I have to spend $700 to replace it.

I had my washing machine for about 10 days before it stopped working. I did about 4 loads of laundry. We have had 3 repair people come check it out, all referred by Whirlpool. They each had a different theory on why it wasnt working properly. Im now waiting for parts to be delivered and then service to be scheduled. When I contacted customer service, I was told (after waiting on hold for about 1 hour) that it was customer misuse. Ahem, first I heard that, and I think I know how to use a washing machine. I asked to speak with a supervisor. More waiting. Tina (#**) told me she will contact the service company about the parts. I told her to please conference me in on the call because I want to hear the outcome (and I dont want to wait another 1+ hour to reach customer service again). She put me on hold and then disconnected me! Really, all this time and 3 service people... Would be cheaper to just replace the machine altogether. What a headache!

I purchased my Whirlpool Cabrio Washer (WWT5640xw0) at Lowes in East Orlando in 2009. It has worked without issue (other than a slight odor) from then until today, 5-1-12. It has now refused to agitate or spin any clothing, it emits a slight burning smell from the basket, and the basket, when it does decide to spin, spins about as fast as a merry-go-round, banging into the sides of the washer (causing the metal on the sides to bulge out every time it strikes them). It is self-destructing.I called Whirlpool, and they simply refused to address any questions, once I told them that I did not have an extended service plan and that my unit was older than 12 months. I informed them that I refused to pay for an ESP, because I refuse to pay additional monies in order for the product to perform as advertised. They were rude. I said bad words. The call ended.$600 was gone. And I now have to run out and buy another washer, and I can promise you it will not be a Whirlpool. I am a local law enforcement officer. I would love to speak with an attorney about this if a class action suit is pending. I am beyond pissed. My moms chartreuse-colored Maytag still works after almost 30 years of service to our family. It required a new drive belt at somewhere around year 17. The belt cost $45.The Whirlpool CS rep informed me in a surprisingly snarky fashion that it would probably cost over $360 for the total cost of repair and that the only way to know exactly how much is to schedule a service call. I was also told that I would be on the hook for $100 for the service call even if I declined the repair.

KitchenAid double oven glass exploded during the self-clean cycle. The oven was purchased on 9-20-11 and the glass exploded on 11-30-11 during the first-use of the self-cleaning cycle. The cavity was damaged with dents and shards of glass from the explosion. Unfortunately, the warranty for KitchenAid is replacement of parts and repair only. Nicole, supervisor at Whirlpool, offered to extend the warranty 6 months. Then I was somehow disconnected from the call.

Whirlpool model WRV986FDEM Purchased May 31, 2017 from Lowes. Cost: 2,638.10 including 229.97 for the 5 year extended warranty. We’ve experienced four failures in the nearly four years we’ve owned this lemon. The first failure occurred within the one year manufacturer’s warranty period. The three failures since then have been fairly close together. Control boards and mechanical parts have been replaced. We are now waiting for a “made to order” part, with no scheduled delivery date. When I pressed Lowe’s on the reliability of this fridge, I was told that if four failures occur during the extended warranty period, they would give us a replacement. Considering the delays in repairs and frequency of failures, this is unacceptable. Do Lowes and Whirlpool expect their customers to just suck it up and do without a refrigerator for months while we wait? The warranty is worthless without prompt problem resolution. Whatever happened to real customer service?

I placed a service call for a high pitch sound that emanates from our new Whirlpool refrigerator MD#WRF990SALM00. It is hardly perceptible although hurts my wife and Is ears. The technician was courteous and efficient although said that the sound was typical of this model. He did find another issue with condensation forming at the top and returned with the repair part in a timely manner. I placed another call to Whirlpool whom suggested that I order a different authorized service company to investigate although if the results of the call was that it is a typical sound of this model that there would be a service call charge. I will most likely order this service call in the future although I will wait to see if there are any similar issues that arise. If you experience the same problem with your Whirlpool Appliance please leave your experience. Thank you.

There is almost NOTHING I like about my new $1000 Whirlpool Cabrio Platinum washing machine! The clothes dont get clean. Stains become PERMANENT because clothes are spun and matted so tightly together, the 2 inches of water allowed into the tub cant dissolve them. Fabric softener stays a gummy substance because it has to be SUCKED out of the dispenser, not sprinkled out with water. I pin socks together to keep them in pairs, but this machine rips them apart and the safety pin end up in the bottom. My bathroom rugs are shredded. You cant add an extra item if you need to, because the tiny portion of water leaks out. There were DRY spots still on the sheets at the end of a cycle. This machine is an engineering nightmare, sort of like the Edsel. The only action programmed to clean the clothes is a wiggling motion on the floor of the tub. The tub spins so much, energy goes through the roof. Man was given 3 survival elements to assure our existence on earth: water, air, and food. Why are engineers trying to faze out our use of water? This machine has dazzling looks, but NOTHING else. I am so sorry I didnt read all the reviews first. Who would ever think the environmentalists would inflict such pain on our basic domestic obligations! If I dont get my money back or a decent exchange at Sears where we bought it, Im taking the machine to their parking lot and commencing a show with a baseball bat.

Most of my appliances are Whirlpool - dishwasher, refrigerator, clothed dryer and the Cabrio washer. The washer before this one, I had it for over 10 years and replaced it because of rust (thats another problem with Whirlpool - rust). Now the Cabrio hasnt got all kinds of problems - UL, F1 and jumping. The serviceman asked me for $450 for repair; it included a set of springs for the drum, a new electronic board and a 30-day warranty on parts and labor. Im better off buying a new one (I cant afford at this moment). My wife is scared of the darn thing and refuse to use it so now I have the job of washing and standing guard to make sure the washer doesnt leave the garage. Thank you, Whirlpool - and my refrigerator works fine all rusted.

We purchased a Whirlpool Cabrio Platinum washer and dryer from HH Gregg and have had continuous issues with the washer. We have had the lid springs replaced two times since we purchased it and they are out again. I called our service company to ask why we have to continue to replace the springs very 6 months and they said it was a problem Whirlpool was having with this unit. I called Whirlpool and after being on the phone for 45 minutes, they told me there was not a recall, but I could buy the parts directly from them for 1/2 price. This amounts to about $20. The repair cost me about $200 every 6 months because it is a difficult installation. Whirlpool is a terrible company to deal with when you have a problem and they do not stand behind their products. I will never buy another Whirlpool product and will tell everyone I know the same.

GS6SHEXNB02 Whirlpool Gold Refrigerator - Bad ice maker module. Ice maker valve is bad. Its gone out 3 times a year since I got it. We order a replacement, it goes bad again. Its not the ice maker itself, its a bad valve. Signs its going out, ice maker stops making ice or the ice cubes are small or the refrigerator water will start pulsing coming out (start and stop). Whirlpool made a bad product and they know about. Several complaints online about the ice maker no longer making ice. Bad product.

We purchased our refrigerator new in 2014. After only 4 years and taking meticulous care of our Whirlpool Top Mount Refrigerator, the temperature regulator stopped working - and the condenser fan rang constantly. The refrigerator couldnt get below 50, and the freezer vacillated between 17 and 30 degrees. We live in a somewhat remote area and could not find an appliance repair person to look at it. So we had to purchase a new appliance. Needless to say we did not choose Whirlpool!

I purchased this Cabrio washing machine in December of 2016. I have had a huge amount of trouble with the soap not washing out along with it tangling my clothes. This has to be the worst machine I have ever purchased.

Whirlpool duet - This washing machine is absolutely horrible!!! I pull clothes out and they are tore up! We have replaced parts that we were told could be causing the damage and its the same thing! I am very unhappy! Ill be calling Whirlpool again but Ill probably get the same runaround - oh we are very sorry we dont have any known issues with that machine. Clearly when you look online it is a very known issue!! I doubt all of these people lied about calling!!

I called Whirlpool about the refrigerator that I purchased in June of this year and nothing was done about it. My situation is that the refrigerator scratches very easily. It seems that it gets scratch only by looking at it. This refrigerator is very expensive and I not even done paying for it and this appliance looks awful!! Susan the person that I was chatting with just told me that cosmetic doesnt cover and there is nothing that Whirlpool can do about. It bothers me that paying so much money for something that it is poor quality material.

I bought a 40 gal. Whirlpool water heater from Lowes. It was just outside the 6-year warranty when the pilot light went out and wont relight. I called Whirlpool. They are about as worthless as box of rocks. They refuse to replace the thermocoupling free of charge or at least no shipping charge, when they know in fact there is a problem. It was because no class action lawsuit was filed. Its too bad for the customers. I wished they would have just said: “lady, please take your business somewhere else.” It would have made things easier. Or, better yet, they should just put a sign on their water heaters in the store stating: “If you have problems with our product, sorry about your luck. ** you and have a nice day.”

We had a Whirlpool washing machine 650s, fully automatic on 28.07.2011 at M/s. Next Showroom Reference bill number 910, Sr no INF **. We had attended, 2 times, a problem with the digital board. After advice from your Whirlpool service person, we had fixed it cutout (make whirlpool), but now, its the same fault with the digital board. Kindly take further action regarding this same problem and sort this out immediately without any further reminder.

Something inside the machine broke causing it to tear up my clothes! I had it repaired once, now it is 4 months outside warranty and it is destroying my clothes again. Whirlpool will do nothing to help remedy my problem. They did offer to help repair it at a cost of $350. Not happy with my Whirlpool washer. Looking to replace my 16-month old washer.

I wouldn’t recommend buying Whirlpool appliances. Hot dishwasher in December used 1 month and the board went out. 3 month to get a new then they install it and they sent the wrong user interface. Wait another month. Still no call. No dishwasher. Everyone I know has issues with Whirlpool appliances that are branded as made in US yet if they truly had good components that were made in the US they would get more customers back.

I purchased this dishwasher (whirlpool WDF330PAHW2) in February 2019. Really worked great until May 2020. Now doesnt drain on the last cycle, smells bad (even though cleaned) and door leaks under handle on front. Really too bad. I have been a Whirlpool champion for 25 years. Now not so much.

Despite my claim being submitted within the first 4 months of purchase, Whirlpool would not assist in solving our issue. We purchased all major appliances from Whirlpool, to furnish our new home in August 2021. All appliances were white. The top of our gas range began discolouring immediately following the first use. The inside of the four corners immediately began to ware due to heat. I figured Id have time to put my claim in, and thought to see if it got worse. Once I finally had time to deal with the issue, I contacted them only to find out that we only had 30 days from the date of purchase (of which included 3 months of waiting for the products to arrive) to claim the issue, given that it was considered Cosmetic. Easy fix, since theyd simply have to change the top of the stove, but Whirlpool denied our claim. Do not purchase this product, unless youre looking for a sub-standard product and customer service.

We have purchased 2 Whirlpool dishwashers in 4 years. The first one lasted almost three years and the second just past the warranty. The second one was a $500 dishwasher that we bought new. We filed a claim with Whirlpool and then had to set aside a whole day for the repair person to come. They spent about 10 minutes at our house, charged us $75 and didnt even attempt to look at the dishwasher or fix it. We have sunk almost $1000 into Whirlpool dishwashers since we bought our home 4 years ago. If you want to waste time and money go ahead and buy Whirlpool, otherwise learn from our mistake.

Where to begin? I bought Whirlpool Duet Front-Load Washing Machine about 11 months ago after my top load bearing went bad and start making a lot of noise after 8-9 years. 4 months ago (6 months from purchase) it started to act strange; washing machine will not unlock after a cycle, start throwing F3E1 error. Thats when I first called their support service. Their service technicians are very nice actually. They seem to be local small appliance shop, contacted out by Whirlpool, from my guess. Initial visit was to inform me that Im using WAY too much soap, while I was only using well below what was recommended by Whirlpool manual. RED FLAG #1. Technicians told me to stop using too much soap or start using POD. Also to flush my washing machine with 2 cups of white vinegar in hot cycle every few weeks. Ive changed my soap to Tide POD and starting flushing my washing machine immediately after he left my house. It was running OK, but I still saw F3E1 error at the end of every other cycle, until... thing went really bad one day, it simply stopped responding any command while clothes was still in the washing machine. I unplugged power cable and plug it back, it hums for 10 mins and in the end it was the same result. After several attempt, it finally unlocked itself, thus I could wash my clothes at my parents house. This is when I called support service 2nd time. The same technician came and this time, I had video recording of everything. He could not dismiss this with simple soap theory, so he opens up the washing machine and tells me that its due to bad control board. He proceeds to order new control board, which took a few weeks. New technician comes back with new control board and installs, runs a few test command (not full cycle) and leaves. During this whole time, Im left with no washing machine at home. Good thing I travel sometimes and laundry is done remotely sometimes. This repair didnt improve the situation much. I called them back for another appointment. Another technician comes back and tells me that Whirlpool sent back BAD control board. Now, Im really suspecting their product is really piece of **. At least at this point, I was still happy with their service. He leaves my house claiming that they will order new control board and re-install.A few days later, I receive a call from a lady, claiming that Whirlpool has instructed them to ask me to use different outlet, since they believe my outlet is causing issues. Now Im really pissed. Coming from electrical engineering background, I know theres always any chance, but they should double check this with their own technicians. Anyways, I perform their recommendation, which I knew was a shot in the dark. During this whole ordeal, Im working on a project that are out of state (CA). Not only do I have time to stay home for all these service visits, but Im not even home to test my washing machine. During one of the holiday, I was able to take a few days off. This is when I decided to take different approach. I went to the retailer, whom I purchased my washing machine from. They were also nice, but theres so much they can do.I called Whirlpool direct line to explain my situation, how unhappy I was, and to replace my washing machine. Their response was by the book: We can only execute our warranty policy and replacement is not part of warranty. The representative specialist had enough nerve to ask me why I have not called back in several weeks and continue to repeat it as if its my problem for not reporting back. I had spent 2 months of supports and 4 site visits, where I had to reschedule my work or take a day off, before travelling for projects after holiday seasons. This representative really took customer service to next level of hell. In the end Im without properly functioning washing machine for 4 months. I have to coordinate with my parents to use their washing machine when Im back home. My advice, you should really think 3 times before buying Whirlpool washing machine or any other appliance. Also consider that youre on your own, when their product malfunctions, and youll be sitting on dead appliances.

I purchased by first Whirlpool Cabrio washer in 2007 with an extended warranty (my husband did not want me to buy). Thank goodness I did. The machine had repeated issues to the point that the service repairman and I were on first name basis. Finally, the mother board went out. The rust on the sides was excessive and of course my expensive sheets and towels were being shredded. Lowe’s extended warranty plan did honor this and replaced my machine with a new Cabrio washer (big mistake!). The new machine; receipt for this was over $1,600.00, including the new extended warranty that ends in 2014, was bought on 3-25-09. It now requires a new drum and bearings which are being replaced today (9-19-12); however, the corrosion is just as bad and my clothes are still being shredded. Oh, also the lid no longer locks and to get the machine to actually run. I have to physically hold down the lid until the lid locks. The repairman said that there is nothing he can do as the company will not repair this or replace the machine again under warranty! The joints where the lid attaches have rusted through and that is why the lid cant lock. The whole lid needs to be replaced and the company says it would cost about the same as a new machine about $690.00. What a rip-off this company is for the consumer! I will never, ever deal with Whirlpool again and I mean never, ever again! (sans Taylor Swift)!

Im on Whirlpool Cabrio washer top number 4. Well over $300.00 each, and washer doesnt work with a broken top. I sent a letter to Whirlpool telling them, NEVER again Whirlpool and my reason is the 4th top in 6 years. I received a form letter back... apologizing for a delay in response and, we hope you enjoy the rest of your day, lol. They dont get my level of dissatisfaction or better just dont care. Never again Whirlpool.If you search Cabrio Washer tops you can see thousands of dissatisfied customers... and still Whirlpool has the arrogance to say, occasionally failures do occur, but we can not explain. Really is your engineering that bad? A high school kid could figure out that the spring is to strong for the plastic housing and over time the plastic cracks. Really Whirlpool? A multi billion dollar company? Never again Whirlpool.

Whirlpool Microwave model #GMH5205XVS0 - Same story as many of these other reviews. Similar reviews on Amazon as well. We bought a new house early in 2011 with all Whirlpool appliances. We have gone through 3 magnetrons in 2 yrs. Now Whirlpool wont do anything for us. We will have to buy a new microwave. It just stopped heating all 3 times and the magnetron was replaced. Now it has happened again. Ridiculous. I will never buy a Whirlpool appliance again. This model # should be recalled. Its a lemon and sounds like it could be a danger as well.

Like everyone else here, I had to call a repairman to have a look at my washing machine after 4 years of limited use (only my husband and I). As soon as the repairman looked at it, he told me theyve had so many calls for this particular washer. He ordered a new part for it, but it did not fix the problem. Thankfully we purchased extended warranty and we were credited the full amount + tax. Today I picked up a brand new Maytag washer. Cant wait to try it. Thanks Leons for the great service.

Whirlpool washing machine has always been reliable for me. I have owned 2 and they lasted me many many years. Its easy to use, and cleans clothes perfectly. My family is also a fan of Whirlpool appliances.

The washing machine continued to display an F1 error code. I contacted the manufacturer and was told that they will not do anything about the problem due to it being out of warranty. This is the first time I have complained about a product or service and want to try and assist anyone who may be thinking of purchasing a washer from Whirlpool. I do not recommend purchase of these units.

Rust started forming early on our washer and spread quickly. Our house is air conditioned and not near the ocean. There was no reason for the rust. Poor quality finishing is the only explanation. When I called to complain I got nowhere. I wish I could show a photo on this website. It would dissuade anyone from ever buying a whirlpool.

Im a renter, and I know the landlord purchased the least expensive stove for this apartment, but that shouldnt mean one has to absorb ongoing off-gassing fumes for well over a month now. The stove was installed 2-18-17, and its now 4-6-17, still havent been able to use it. Is this really off-gassing or is this what Americans have to contend with now! Oh and theres the little sticker that says Made in America and in small print it says designed and assembled in America, but no mention as to where the parts came from!!! The only reason Im giving even a One Star rating is because I cant continue through this review without at least marking one star.

It works great, it looks great. I been having for many years, and never gave me any problems. I do love nice microwaves and Whirlpool is a great. I would recommend it to anyone that is interested.

Purchased a Whirlpool Cabrio Washer 5 years ago because our other washer died after coming home from vacation. Its just 2 people in this household so I dont do mountains of laundry. The other machine lasted 15 years so go figure. We purchased the Cabrio from Lowes. Got the extended warranty but as it goes the machine fails when all warranties expires. Over the last couple of weeks this machine started to not complete a wash cycle. All lights go off except for spin light and machine stops. Even asked the person in charge of washers and dryers at Lowes about this who then told me to get an extension cord and plug it into a different outlet. Seriously! I have had to unplug the machine after it fails to complete cycle, wait 5 minutes or so, plug it back in, select rinse and spin, it fails again 13 minutes left in cycle, unplug again, plug it back in, select drain and spin, wait for it to MAYBE complete that cycle. Do not purchase this type of machine. Just for a technician to come look at it is $100 or more and to replace whatever circuit board is probably another $300 or more. Screw that! Going to find a good old fashion one if possible. Piece of junk. Not going to spend $700 or $1000 just to wash clothes for 2 people.

Microwave Model # MH1150XMB# - I have had this microwave for 6 and 1/2 years. It came with the condo I purchased. Shortly after I moved in, I noticed hairline crack in the frame near the handle. I have replaced this door once and now the second door has done the same exact thing - formed these hairline cracks in the door frame. This is a defective product and needs to be taken care of by Whirlpool. But you keep denying the problem. No one can afford to replace a door every year. The microwave still works, but the door has fallen apart. The remainder of the microwave works fine.

This microwave is one of the best Ive ever used. Ive had several brands from generic on up and this one takes the cake. Its very reliable. It works excellent and heats up fast. Ive had no problems with it working to full capacity or any fear of it breaking down. Its pricey but well worth the cost if you want worry-free warming and cooking.

Hello. We bought this refrigerator from Costco, so we can have extended one year warranty for the appliance. When we need this then we are not getting help. Our Fridge is not working from last couple of weeks. Technician came a day late to see the fridge, then order the part on the 01/03/2017, I didnt hear back from service provider till 01/11/2017. Finally I got a callback after spend an hour on the phone saying that it will take one more week. I had to call Whirlpool to expedite service and because of weekend I have to wait another 4 days to get the part.There are 7 people living in my house including 2 yr old. We are having hard time with the food and waste of food. We probably throw away $200 worth of food. And spending money every single day on food. I have to buy every other day for my 2 yr old. Whenever I tried to call for compensation, I get transferred to different department. I am so tired with this kind of service. I would never buy any appliance from Costco or Never refer to anyone. Very very bad service.

These washers are known to rust terribly from underneath the bleach dispenser. Please note that if not detected within the 1st twelve months from purchase, then Whirlpool will not stand behind their product. I would highly recommend not purchasing the Cabrio top load washer. Extremely dissatisfied with this product and warranty.

Whirlpool gold series wrf990slam02, just 2 years old bought from Lowes, and repairman just told me that it has a Freon leak which apparently happens often. Will have to replace some items that might fix it but he did not sound reassuring. RUN dont walk away from this brand. I looked up these refrigerators after this all started and they have a 1 star rating. I should have done my homework on this.

I loved the Whirlpool Refrigerator! Nice size and always worked well. Had to replace it after condenser quit working. This current fridge is unhandy in many ways. No light in the freezer and size is too small. Had to fit into existing space, but does not have as much storage space as the KitchenAid that fit in the same space.

I purchase a new Whirlpool Calypso with Catalyst Washing Machine in 2006 after a house fire. Thinking that I was buying a great machine. I was so upset with my house burning that I never thought about the washing destroying my towels, rugs and sweaters until it was too late on the guarantee. I called the company and ask if there were any more complaints about this machine, and of course they said no. I ask if there was a recall and they said no. I told them that there needed to be a recall of this machine. I so want them to see the towels that I have to use. I am so embarrassed of my towels that I have to buy new when company comes. I made no difference on the price that I paid for the towels. They all were destroyed by this Whirlpool Washer. I have had enough, I am buying a new Washer and it will not be a Whirlpool. I believe that the right thing to do is for the Whirlpool company to put a recall on this machine and give our money back. I had a friend that is in charge of another washer company and had him to look at it. He said that if that was his customer complaining about his washer that they would automatically bring the customer another new machine. I wish I had went with his company. Shame on Whirlpool for treating their customers like they have.

Bought the top of the line Whirlpool Cabrio washer and dryer. Washing machine lasted 3 years. Took forever to do a load and would not be clean after taking an hour to wash. The dryer is still going, but would not surprise me if it died any day. Do not buy.

Our new Whirlpool Side-by-Side Refrigerator is very versatile as it serves the needs of a busy, family kitchen. It is heavily used storing cold foodstuffs to feed our family of four, plus two active grandsons. Being able to re-configure the shelving space enables us to adjust the main compartment accommodating items of different sizes (think a thawing turkey or a 24-can case of soft drinks!) to ensure our most functional usage. The same can be said of its freezer space - it too features built-in slots to reposition shelving for varied size packages and boxes. Convenient in-door water and ice dispensers round out the beneficial features of this attractive appliance.

Whirlpool Gold appliances are junk!!! Our dishwasher just stopped working one day. It was about 2 years old. We tried all the troubleshooting ideas we found on the internet. Nothing worked. I had a 13 Year old working dishwasher when I bought this one. Sure wish I had left well enough alone. I think there should be a class action lawsuit against Whirlpool. I had also purchased a new electric range... It is constantly giving me an error message when I try to use the oven. We have to flip the breaker and that sometimes helps. I bought 4 of the Gold appliances... I’m holding my breath on the other 2. I thought I had done a good job researching before I bought. I remodeled my kitchen. It turns out that a company that I believed was reputable and worthy of my business are not.

I purchased a Whirlpool hot water gas heater with a six-year warranty. It only lasted three years. When I called for an RA#, I was told, Well, well send you a part after you get a plumber and pay for it. Meanwhile, there is water all over the cellar floor. I called again and was told the same thing. Two weeks of no hot water and no help from Whirlpool. I will never order anything Whirlpool ever again. They stink.