Purchased heavy duty dual steam washer and dryer in 2008. Recently got some error codes that we could not fix. Had one service company come in and they could not figure it out. Had a certified Whirlpool company come in and they could not figure it out. They called Whirlpool technicians and they were even unsure of what is wrong. Said they could keep ordering parts and trying them to fix the problem. And of course I would be responsible for the parts. And no guarantee it would be solve the problem. Called Whirlpool direct, to no satisfaction. They said they could send the same company out and have them call the tech line while on site and try to troubleshoot the problem. However, would have to wait another 3 days to get him out. Been a week without washer. I have had washers bought previously last over 10 years without any problems. If these machines are breaking or control boards are going out after about 4 years, then Whirlpool has a bigger problem. Whirlpool supervisor was only offering to maybe a discount on the parts needed, without even knowing if they could fix the problem. Seems to me like they really dont care. Very dissatisfied, will definitely not recommend this product to anyone. And if it ever gets fixed, I am going to sell them immediately.

We bought a side by side refrigerator/freezer in 2013 from our local Best Buy. We have usually bought Whirlpool appliances. Before we bought this refrigerator the last Whirlpool we had for 25 years. This past week our refrigerator went out. We called a repair man. He said the circuit board was out and would cost $450.00 to replace it. We decided to buy a new one. I am very disappointed that it only lasted 7 years. Oh I forgot to mention the ice maker went out about a year ago. We did get new filters as instructed. We did not buy another Whirlpool.

This washer & dryer is the extra large capacity combo. Uses less water but surprisingly the clothes come out clean as a whistle. Less detergent. Sin all cleans clothes excellent & saves you money. A win/win!

Do not buy anything from Whirlpool. This company needs forced out of business. Everything breaks down within weeks or months. I bought a fridge, dishwasher, and a washer dryer. Within 16 months they all went to the trash.

I’m getting the run around with service. No one comes to our area to check our new Whirlpool hot water heater. The hot water heater has not worked right since I installed it. I need a service tech to come to my house at Whirlpool’s expense and check the damn thing and get me taken care of. Does Whirlpool want to retain a customer or not? Its that simple. My cell phone number is **.

I purchased Whirlpool 6.2ct electric range on 3/16/2013 from Lowes, Fremont, CA. I tried to bake my cake on 11/19/2013, and preheat it to 400F degree. When the temperature achieved to 400 degree, I put my cake in not even 5 minutes and go to dining room to pick up something. When I turn around, I saw the oven window is so bright and I open the door right away, it has fire from the left side bottom. I turn off the power right away but still has big fire. So I use the fire extinguisher to get the fire off.I went to Lowes to complain, this product is still under the manufacture warranty and I also purchased two years extended warranty from the store. Lowes sent the 3rd party technician over to check, they open the bottom element and insist I drop something to catch on fire. He tried 350F degree is working. But the fact is, theres nothing dropped, no oil, water or and any ingredients, only fire extinguisher powder all over the bottom. Technician put back the cover, I asked him, How do I clean up the bottom extinguisher mess? He said, You dont need to, just clean the top, and wont try 400F degree for me since the top didnt clean up. I asked him, I am so fear to use it now, you asked me to clean it up and try again. I only use my oven to bake cakes, cookies, and muffins, and that day the cake even not still raise yet. How could it catch on fire? Is this product defective? I doubt it.I also called Whirlpool, they said most likely its short circuit. They only provide the repair, unless it cant be repaired, then they replace it. Manufacturer also told me that my temperature is high. I dont think so. I have no problem to use any oven in 425-450 in the past. If this is high, why your stove has function to that high degree? I am so upset with both services. From my concern, nothing dropped to bottom and caught on fire. They all refused to replace the new one and asked me to continue using it. I really dont feel confident to use this one and dont know who can help me to replace it.

I love my Refrigerator. It is a side-by-side with ice-maker and water in the door. I have plenty of room in the refrigerator, and I really like the adjustable shelves. I would definitely purchase another Whirlpool (next time with freezer on the bottom). I love the Stainless and would probably purchase again - or depending on the kitchen maybe black.

I purchase the front load, energy efficient brands, low water usage. Love Whirlpool; never had a problem with their appliances. Front load, low water usage, clothes dont sit and spin in dirty water. Dryer has multiple cycles. Perfect for the whole family. My last Whirlpool set last me over ten years, wanted that same quality level in my new purchase. I wanted a quality machine. I was very familiar with the Whirlpool brand and knew that was going to be my first choice in a brand. These were full size. The tub is large enough to hold a king size comforter and wash it without destroying it. The dryer has a separate attachment for pillows and shoes (sneaker plus) and was competitively priced at the time of purchase.

We purchased a new home April 2013. All our appliances were new Whirlpool stainless. Looked nice. After almost a year our microwave started acting improperly. Beeping, changing screens, not working when buttons pushed. Then the micro wave had a melt down and caused the glass try to break, parts to melt and caught fire internally melting plastic. Notified Whirlpool and they sent out individuals to repair. After several weeks the repair was completed and we were advised that they did not understand why this would or could happen. We should be fine now. Well we are now again having this unit beeping, changing screens, not working when tried, and when entering numbers, number and time are not what was trying to be entered. This unit my wife says is possessed and she wont use it. She fears it will burn the house down. It is Velos model TR 2 24 11000 serial number. It now beeps and changes with door open as I read the serial number.

Purchased this machine in Jan 2012. From the start, dark clothes came out with white streaks on them. Thought I was doing something wrong - kept using machine. Then started noticing my whites coming out looking very dingy, light tan stains on them. Called Whirlpool and was told to use Affresh tablets to CLEAN my washer - why should you have to clean a washing machine?Several weeks ago noticed machine getting very loud during spin cycles - and I mean loud! Sounds like a jet engine taking off in my basement. Called repairman - he listened to my machine and said noise is the bearings, seal not fitting properly around bearings and the grease for bearings is slowly leaking out into my wash cycles. Explains the dingy whites and spots on darks. Said he just worked on a Cabrio with same issue - had to rebuild seal and bearings - about a $450 job. After reading all these reviews, decided not to attempt to fix this machine. Going to scrap it and start over. $900 for 3 yrs of an inadequate washing machine!! Whirlpool should be made accountable for this inadequate product to all of us consumers who threw away hard-earned money. Reading up on the Speed Queen agitator model. Lots of good reviews. Think I will go back to the old tried and true way of washing clothes.

I purchased a replacement gas range (whirlpool) approximately 3 years ago. Its not the top of the line, no bells or whistles such as a self-cleaning oven or such. I did love the three huge grates on top, one which is interchangeable with a flat grill. If it only worked it would be a decent range. The center oblong burner struggled to ignite in full from the beginning. Often, I light the thing with a grill lighter. But the thing that pisses me off more than anything is the F2 error that appears 70% of the time on the control panel when I am preheating the freaking oven. I am NOT replacing the control panel on a $400.00 range. What I have discovered is I can hit off my power at the main, not once, but 2-3xs and reset or over ride the damn thing. I read this F2 code is a common occurrence so I got to thinking, why? My conclusion is the heat from the oven is vented up & directly on the control board panel. Really now, whos bright idea was it to expose a control board to repeated temps of 350+? Hate this appliance. Next range will NOT be a new one, Im looking to replace this junk with something mom or grandma had that lasted decades, not a couple years. Shame on you Whirlpool for producing such low quality, disposable products. By the way, I just went through this with a new fridge so theres much to be desired with new appliances. Theyre junk, designed to fail.

When we moved into our home this past year there was a Whirlpool gas stove model number W10406473A. We have the plastic knobs on the front of the stove which need to be pushed and turned in order to turn on the gas. I recently ran into a serious problem where my cat walked across the knob area and pushed and turned the knob causing the gas to come on the stove. This is a problem due to the fact that a child could have also have easily turned on this stove. This is a definite fire hazard as well as a carbon dioxide problem. I warn anyone with this stove to replace it with another make or model immediately. Im in the beginning mode of looking to see if a recall has ever been made on this model.

I purchased all new Whirlpool appliances for my kitchen from Lowes about 5 years ago. The dishwasher was leaking water onto my hardwood floors after about a year. I figured out that the seal was pulling away on the lower left corner. I fixed that myself. It cleaned pretty well for about 3 years. Now its not cleaning at all. I took the lower spray arm off to try to clean it. Almost all of the holes are clogged with debris. (I clean the filter at least once a week.) I went ahead and ordered a new sprayer arm, maybe that will help.As for the rest of the appliances... After about 6 months, the freezer started filling up with water that then froze on the bottom and allowed water to pour onto the floor. The microwave handled broke after about a month. (They did send me a replacement handle.) The knobs on the stove are starting to peel. One of the knobs wont stay on, so I keep it in the drawer next to the stove. Overall, I am very disappointed in all of the appliances. This will be the last time I buy Whirlpool.

Do NOT buy this machine. This has been the worst washer I have ever owned. There are times when my clothes come out of the washer and parts of them are STILL DRY! I pulled out a pair of pants I had worn while cleaning my attic and the cobwebs were still attached to the legs! Whirlpool basically told me, Tough luck, you bought it, were not doing anything, when I complained the day I bought it, and now years later it it continues to get worse. The machine was too expensive to just get rid of, but customer be warned - do NOT buy a Cabrio!

We purchased a brand new Cabrio washer and dryer in December 2010. We didnt move into the new house until February 2011 to start using the appliances. Last week, we called a repairman in to see what was wrong with the machine because it was making such strange sounds. He said it needed 3 new parts including a gear. The gear he took out was broken and gummed up with soap. We were told by an appliance salesperson that the water should never have been able to get to the gear. Parts were to be here by Tuesday of this week and the machine repaired. They called to reschedule yesterday. I called them this morning and they said the tub and another part would be delivered today, but the gear would not be sent out until September 12. This is a brand new machine which was obviously sent out of the factory with a defect. It doesnt clean properly and sounds like an airplane ready for take-off. I have never heard a machine this loud.We are going out and purchase another brand. My advice: Dont buy Whirlpool!Donna

Whirlpool built in Electric oven Self Cleaning Model # GBS307. Dont Clean your oven! Everytime you clean the oven, the thermal fuse switch will burn up on you and will cost approximately $150.00 to fix. Dont use the self cleaning on this oven!

Whirlpool Gas Range model GW397LXUB1 is a lemon. We bought our house new in 2008, and it came with Whirlpool Gold package appliances. Within a year, the console buttons quit working for the oven, and we had our warranty fix the console. Within another year, it happened again, and then again last November and now again this week. This range is obviously defective, yet the only solution was to buy for $350, a one-year warranty from Whirlpool. I asked if they had any sort of redress or rebate if we bought another unit, which they reported no. So I looked online for other people who have had similar issues, and counted at least 75. So this company knows they sold defective units, but wont stand behind them without substantial cost. All this simply assures me is that Whirlpool is NOT a stand-up company, and I can assure you that Ill never purchase any product from them again.

We bought the Whirlpool Cabrio forcibly when our 20-year-old top load whirlpool finally gave out. The Cabrio sucks. It does not get anything clean, it ruins clothes due to low water which creates friction, clothes are left wrinkly, smelly, pilled with lint, stinky and unclean. Ive had it for a year and Ive given every cycle a chance. It simply does not do what it is supposed to.The HE washers are supposed to reduce water, but having to rewash everything several times with load times up to two hours not only increases the amount of water used but increases the amount of energy used. Our electric bill has gone up $30-55 a month on average. This doesnt even account for the fact that Im spending nearly 16 hours a week doing laundry for a household of five. Thats nearly triple the time I used to spend on laundry. From having to pretreat even the most minor stains to spending hours trying to get the wrinkles out, and having to remove pills of lint, to the fact that one wash cycle does not get the odors out nor the dirt out therefore multiple cycles are required. I honestly think I might spend less time if I hand wash everything, I certainly would get them clean and deodorized. UNFORTUNATELY Government regulations force the consumers to buy HE washers so our choices for clean deodorized clothes are non existent. If I had to do it again I would buy a used non-HE washer knowing it would run another 10 years and actually get my clothes clean.

Purchased this washer in 2009 from Lowes, believing the hype that it was efficient. Since we only needed a Washer at the time, we overpaid (it is more cost effective when you buy both washer and dryer). So we paid $1000.00 for this machine (we purchased the stand as well). After the 1st year, there seemed to be a significant decrease in how fast the washer spun, as the clothes were coming out wetter. I didnt pay much attention, but 2 years later, the machine has a weird problem where it couldnt complete the cycle, and by this time, every time it Spun, the noise was louder and louder.I contact Whirlpool, placed a service call and the Technician came out. $225.00 later, there was a hose that was pinched that was sending a wrong signal to the washer. He fixed that and told me I should get a contract on the machine through Whirlpool since I seemed to be having problems. I purchased the contract, for $300.00, and 2 1/2 weeks later placed another service call, as the noise from the machine was happening every time I did laundry. The service guy came out, indicated that it seemed to be the Agitator, and that he would need to order parts, and that they had a SPECIALIST who only does this type of repair, since they have many! He also indicated that the hose may have crimped due to the movement of the entire agitator!Well, after not hearing from ANYONE for 2 weeks, I called the repair company who told me WHIRLPOOL was supposed to call and let me know that they would NOT fix the machine, as the parts cost more than the Washer, which is now valued at $500.00! No one from WHIRLPOOL EVER CALLED, and I cant understand how a $1000.00 Washing machine touted to be so efficient and environmentally friendly has been THROWN OUT after 3 years!!! And now I am out the $225.00 repair, have no washing machine, $1000.00 down the drain (and I forgot to mention a year later we bought the matching WHIRLPOOL DRYER and OVERPAID) and now have to purchase another machine, which I assure you WONT BE WHIRLPOOL! As most of us have experienced, WASHING MACHINES last for many years! The washer I had before this was over 20 years!!!! So much for efficient and environmentally friendly... The only thing GREEN about this machine is how much of my $$$ has gone to Whirlpool!

We purchased the pair a year ago and its been nothing but headaches. First of all, half the clothes dont even get wet. They say its high efficiency but I dont think theres any efficiency when it doesnt even wash them. Second, when it actually does wash them, it leaves detergent all over the clothes. Imagine your black dress pants with white bleach like streaks all over them. We called because we were under warranty and a repair man came out. Totally useless. He said because its high efficiency, its supposed to do that. Not clean my clothes?? Why would I have purchased a WASHING machine that doesnt clean clothes?? Is there some other use for it Im unaware of?? He told us to try using deep water setting and extra rinse. So now we can wash 3 pair of socks at a time instead of one. Yippee.Do NOT BUY THIS CABRIO WASHER, UNDER ANY CIRCUMSTANCE. Youd be better off with a plastic bucket from the dollar store. If you get it as a gift, the person who bought it for you may secretly hate you. I wish wed had the benefit of these reviews. Now were out $1500. Will NEVER, EVER BUY A WHIRLPOOL PRODUCT AGAIN. Not only does it not work, they refuse to recall it or refund it. Off to the laundromat to WASH my clothes.

Whirlpool gas range model WDF560SAFT bisque color, purchased in June 2020 from Home Depot online. After a 3.5 month wait range was delivered September 12, 2020 and installed. Have used the oven less than 5 times. Standing in my kitchen yesterday and heard a pinging noise, noticed chips of the finish all over my floor, it was chipping inside the top of the oven door, overnight the exterior top of the door was also chipping, bits of finish flying all over my kitchen! Have been on hold with Home a depot Cust. Serv. for almost 60 min. Will attempt to return to a Home Depot. Not sure what to do short of complaining about lousy Whirlpool product. Next time will come to Consumer Affairs and research.

I have had to replace the thermostat 3 times. Worst fridge I have ever owned. Lost lots of food and time and money that I will never get back. I will never ever buy another Whirlpool product again. Aint got time for that.

We purchased our washer approximately six months ago. It is an energy-efficient top loader without a central agitator. If I wanted a washer just for lingerie then I would be satisfied. But I need a washer that will clean farm clothes. My husband works hard and his clothes show it. This washer does not clean them. I even tried putting very few items in at a time. They still arent clean. I have to take my heavily soiled laundry to the laundromat. My other main complaint is the baffling feature of a lock mode. I spend countless minutes standing by my washer waiting for it to unlock so I can toss in an extra item or add fabric softener, etc. When we removed the latch, the washer didnt work at all. Replaced the item at a cost of $40. Infuriating!

I purchased my whirlpool washer on 01/24/2011 and I purchased a 5 yr extended warranty at the time of purchase. My washer broke down. I called the whirlpool co. After 5 mins getting through the phone prompts and another 30 mins on hold I finally spoke with a rep name Ashley who state that there was no account or record of my warranty. She connected me to another department where I spoke with Eva. I was advised that since the company that sold me the warranty was out of business whirlpool would set up an account for me if I faxed the information documenting my original purchase. I faxed the information, waited three days without a response. I called today went through the phone prompts and could not reach the reps I spoke with before. The reps today were not helpful and refused to even try to get me to the reps I spoke with before. I was advised that the previous reps provided inaccurate information.If an appliance comes with a one year warranty and a consumer purchases a 5 yr extended warranty should it be added to the 1 yr or is the first year included in the 5yrs? Wouldnt it only be a 4 yr extended warranty if that were the case? I am very disappointed in the lack of quality of my washer and misrepresentation that was communicated by whirlpool reps. At the very least they should answer the phone promptly and honor the commitment to repair products. This is the case number (**) I was provided the first time I called, but it is not recognized by the reps I spoke with the 2nd time. I was provided 866.368.6478 as a contact# and a fax#. I faxed my receipts to that number as instructed.

I find this to have perfect storage space both in the top for standard refrigerator and the bottom freezer. I would recommend this not for the style, the amount of room but also the quality. I have not been disappointed.

My washer is at least 15 years old. When we bought it we had two school aged children at home. My husband and I now have an empty-nest and we have not had any service calls or break downs since we purchased this machine. It still cleans our laundry very well and we are getting our moneys worth from this washer.

We purchased the washer on April 25, 2015. It has been an absolute nightmare. Reached out to Sears within a week of delivery because the wash cycle was way over an hour. Is a terrible machine, my clothes come out dirty, is damaging my clothes and Sears says I cannot return it because according to them I havent had it fixed enough times. It washes for over an hour at times. It takes water and releases water and goes to wash again but is not cleaning the clothes. As a homeowner we pay water, and electricity and perhaps I wouldnt be so upset if my clothes would come out clean. At first the tech told me to change from the HE detergent purchased and recommended at Sears to liquid detergent and then since I still get stains on our clothes he advised me to use less than the recommended amount. I also purchased the kit to wash the machine. This is a real lemon and nobody wants to admit it. I have purchased Whirpool washer before but if they dont admit that this is poorly made and give me a voucher to buy another machine I will never ever in my life buy Whirlpool or Sears for that matter. The machine is just a year old and I cannot use it because it damages my clothes and worst, is not cleaning my clothes. It disgust me to wear dirty clothes or to have my family wear them. So now I have another appointment and at this point I no longer use the machine. I will tell everyone that is willing to hear my experience. Do not purchase this washer, is not good and is only trouble. You are not going to be able to get it exchanged or fixed. I think that a full year would have been enough time for Sears to determine this is a lemon and do the right thing by the customer. I now go to the laundromat because I have a machine that damages my clothes. I am also out of money to purchase a new one and the wearing dirty clothes disgust me.

Be very careful when you buy this heater. It will go bad within a short time, and you wont have any hot water heater. You call Lowes, they wont take it back, they will tell you to call Whirlpool who may send you a part or send someone to fix it. No hot water for many days. Again, after a short time, it will stop working and by the time you get it fixed, again no hot water for a long time. This is the pattern with this piece of garbage. So you get disgusted, rip the thing apart and take it to Lowes for a refund.. Sorry Dude, they wont take it...it is stated in their receipt or on the literature that came with the heater. Your best bet... put a bunch of dents in the heater and tell them it was damaged when you opened it... Lowes will be obligated to refund the money. With so many complaints on Consumer Affairs and other web sites, why is Lowes still selling this heater and no other brand??? Maybe Superbowl tickets or a trip to Hawaii for the buyers...who knows...but one thing for sure, since Whirlpool does not respond to these complaints, I will guarantee you that their other products will suffer in sales because, I for one, will not buy another Whirlpool product.

Having spent over RS 40000 on a so-called quality product one does not expect to spend nearly 20000 within the first two years of the purchase. 1. As soon as the warranty got over the PCB (costing 3000) broke down. 2. This replacement had a 3 MONTH warranty. Exactly after 9 months again the PCB breaks down along with leakage of gas. The service team asks us to buy a stabilizer to ensure that no such issues occur as they attribute these breakdowns to voltage fluctuations which are not of any precedence in Delhi. Also the product I am using was sold to me as a stabilizer-free working. 3. I made the suggested investments 4 months later the fan and motor of the freezer stop working. Imagine so much repair work on a new equipment. I have been writing to them yet all that they say in response is we are looking into the matter. NO ONE SHOULD BUY WHIRLPOOL REFRIGERATORS.

We purchased this Whirlpool pair after our upright machine was unable to be repaired... because of parts coming from China and being hard, if not, impossible to get. We have had this pair for about 2 years now (Lowe’s). It still doesnt clean the clothes and it continually goes off balance when doing sheets, comforters etc. Myself I feel since they have taken the middle agitator out of the machine - it no longer performs the way a washer should and that its main function is to get the clothes clean! I did write a letter to Whirlpool about it and they pretty much told me, “Well too bad.” So much for buying American made products... at least the upright did last 6 years!

As part of a new home purchase from Pulte, the combo oven/microwave can with the house. After one year of usage, the oven liner started the pile and crack. We have a two year Whirlpool warranty through Pulte our builder. When we called the dedicated line for Whirlpool-Pulte to report the issue, we were told that Whirlpool must send a technician to take pictures and see what is going on. The technician shows up and declares that the oven is damaged and repairable. But Whirlpool reject to replace the unit claiming that this is a cosmetic issue and it must have been reported to them within 30 days from buying the home, as this is their policy for cosmetic issues.We did some research on our own and we found out that Blue color liner ovens have a well known issue, but Whirlpool keeps putting these into their products. Our builder is not able to get them to replace the unit as well. I will not ever buy any of Whirlpool products. Be aware if you want to purchase any Whirlpool appliances, warranty to them means nothing, even when they know that they are shipping products that have faulty into consumers.

I lodged a complaint of Microwave problem on 05/11/2011, and up to this date (18/11/2011), I am still waiting for the problem to be solved. I have a 1 year old baby. We cook food for him in it. Due to the microwave not working, he is suffering.

The French door fridge with the freezer drawers on the bottom are very flexible and easy to access. It goes downhill from there. The ice maker takes 4 days to fill up the bin with no use. The unit does not defrost and freezes up every six weeks requiring a manual defrost. Three mods have been made under the service contract and performance has not improved. PC boards have been replaced and at least one thermistor. My understanding is this is a single compressor unit with piping, relays and valves to port refrigerant to two different evaporators as needed. Unfortunately it simply does not properly balance/defrost and the freezer door freezes up. It certainly is not compatible with a high humidity environment. We will never buy another cooling design like this, but sure like the French Door layout. Glad we have a service contract.

We bought this washing machine in 2013 from Plass, an appliance store in Chicago that is now out of business. The top loading plastic lid that holds the glass piece snapped and broke. I called the company, and they said that there is not a recall but that I could order parts. They put me on hold, and 10 minutes later, I was on the phone with a company in Missouri that wanted to sell me a lid for $219.38 plus tax and shipping. I am surprised to see that others are having the same problem and that there are no recalls from Whirlpool!

I bought this washer (Whirlpool Cabrio) about 4 years ago. A year or so later, it started leaking; based on reading the troubleshooting guide we found that this was because the feet would continually get out of balance. After painstakingly re-leveling the washer every 6 months or so the washer now consistently leaks - even though its balanced/level! $508 to repair a machine I paid $787 for. No thanks. I agree too with the other reports that it doesnt get clothes clean. I just figured this was a feature those of us got for trying to be energy efficient.

We purchased our Whirlpool dishwasher/Model no. WDT780SAEM in July 2016 and it was installed on August 3, 2016. Right away we noticed 2 problems. The top tray squeaks very loudly when being pulled out for loading and unloading. The usual temporary fix for this would be using a product like WD-40. Of course as soon as you run the dishwasher all of the product is washed away. This was our first complaint about this dishwasher. The more important problem was the white cloudy residue being left on all of our clear plastic cups and glasses. Weve always had hard water but our previous dishwashers were able to remove the residue if we used the high-temperature wash. After looking at all of the manuals and user guides that are included with the purchase we read that we should be using a rinse agent and a product such as Lemi Shine to deal with hard water deposits. We tried these items and nothing worked.Using the All Fresh tabs didnt help and our filter was clear and clean. So we made an appointment to have the Whirlpool factory serviceman come out to look into our problems. First of all the customer service representative I spoke with was rude and impatient. She kept cutting me off and asking me about hard water and suggesting that I use all of the products mentioned above before finding out that I already had used them to no avail. Because we had the dishwasher for just over 30 days I asked her about the Clean and Quiet Guarantee that I found out about by going to Whirlpools site. Her exact words were The clean and quiet what?? So I didnt have much hope for our service appointment. Our serviceman was asking all of the same questions about hard water and if we had tried all of the products I mentioned above.After his visit we found out and now (too late) know that because our new dishwasher does not have a heat booster or the ability to get the water temperature high enough to remove the hard water residue theres nothing Whirlpool will do for us. This is the case with all newer technology dishwashers UNLESS you purchase one with a heat booster. I sure wish this wouldve been made clear to us, the consumer before making our purchase. If we had known beforehand that new dishwashers no longer get the water up to 140 degrees which is what would be needed to remove the residue, we wouldve made sure our model included a heat booster. Now were stuck handwashing our plastic items if we want clear dishes. Its not the end of the world but its not good customer service or honest to the consumer in any way, shape or form.

The home I bought a few years ago, had brand new Whirlpool appliances. The oven and range, work great, although it does take my oven seems like a long time to get to temperature. The size of the oven is great, has plenty of room to cook lots and/or large amounts. The range, works really good too. Its a glass top range. The glass is very durable, I find it does not scratch easily. Cleans up well by just using a good glass top cleaner. I do have one of the burners, does make a little noise if used but 4 years in, no issues out of the range or oven.

We moved into a new house in May 2013 and there was a new Whirlpool Gas Range installed. We have experienced an intermittent problem where the oven will not ignite since day one. We have reported it to Whirlpool and different technicians have attempted to repair it but it is still faulty. When the standard warranty ran out I purchased the Extended Warranty Protection from Whirlpool but it is WORTHLESS and they cannot fix it! The last technician from Philips Appliance in San Diego was terrible. He said he would order a new control board but never did and he closed the case without telling us.When I called Whirlpool to check on the status of the problem I was told that they will not look at or change parts for intermittent problems so what did I pay the extended warranty money for? When the oven does not ignite there is a smell of gas and we are now concerned that it may be dangerous so we are about to dump this useless Whirlpool gas range to a purchase a LG model! Bottom line is NEVER BUY Whirlpool and NEVER WASTE your money on a Whirlpool Extended Warranty Plan!

Purchased a new range from Lowes in November. It was delivered in January. Was told upon purchase that there was a one year warranty on the item. After using the item approximately three times, a piece of aluminum foil fell to bottom. It stuck to the bottom and removed some of the porcelain. Bacon grease had spilled into the middle of the oven which caused the oven to warp and also discolor the porcelain. They sent a tech out, who called Whirlpool. Whirlpool told them that it was cosmetic damage and only had a 30-day warranty! They also said I had to contact customer service again, which I did. Customer service said that the tech didnt do what he was told to do and that they would send someone out again. The same tech came out, called Whirlpool again, and was told there is nothing that can be done. I asked to speak to a supervisor because I was unsatisfied with this response. A two-month old oven shouldnt look like it is five years old. I never spoke to a supervisor. The rep just kept telling me that there was a 30-day warranty and that it was stated in my manual. After insisting that I speak with a supervisor, she placed me on hold. After a few minutes came back stating that she is sending my request to another department and that they will call me back in three to four days with their decision. I would not purchase another Whirlpool appliance even if they decide to replace this one, which I sincerely doubt that they will. VERY POOR CUSTOMER SERVICE!

I bought a Whirlpool Cambrio washer/dryer set last year. I hate them. They dont get the clothes clean, let alone wet! I couldnt believe it! I put my grandsons bib in the wash and it came out completely dry with the stuck on food still there. My husbands shirts still smell like the cologne he put on! I asked a Home Depot sales person about this and he says, yeah, we hear that a lot. !!!!!!! Im going back to a washer with an agitator so that I know my clothes are being cleaned. This whole water control business is insane. Whats the point if you have to wash the clothes several times to feel like they are marginally clean? The problem is that the industry has decreased the amount of models that still have an agitator so my selection is very slim. First and LAST time I ever buy Whirlpool.

My wife and I purchased our new home in November 2014. The house was a foreclosure and therefore owned by a title company who gutted the home and installed all new appliances. Less than a year of ownership, the ice maker on the side by side fridge broke after normal use. Not having proof of purchase, I appealed to Whirlpool given the nature of my situation. They did NOTHING but try and sell me a new service agreement they offer to have it fixed. They cared little about my brand loyalty, situation or circumstances - all they wanted was to make more money off of the consumer. What ever happened to companies being accountable for the products they produce? What ever happened to companies wanting to do the right thing in order to retain loyal customers and increase satisfied word of mouth? Stay clear of Whirlpool... Theyre only out for themselves.

In November 2014, I purchased a Whirlpool 22 cu ft side by side refrigerator from my local appliance store. During that short time, there have been 4 instances where the ice clumps together and gets stuck, causing a large amount of ice to dump inside the freezer door. When the door is opened, the ice falls out onto the floor. I usually spend 10 minutes picking up ice and wiping up my kitchen floor. I have had the local store repairman over. He told me that was normal. Two things are seriously wrong with that statement. When I spend 1600.00 for a brand new appliance, I should be able to depend on the fact that it will function in at least a somewhat acceptable manner. Additionally, that statement by the repairman convinced me that he was not really interested in fixing the problem. I really dont think the normal operation of a new appliance is for it to make frequent, large messes for the owner to clean up. This appliance is junk and you would be foolish to purchase it. Spend a bit more money and buy a Samsung or LG. Save yourself the frustration and sense that you have been cheated and deceived by Whirlpool. I will never buy this brand again.

The exhaust fan for the gas range runs when using the microwave. The noise is loud and very aggravating and there is no way to turn it off. From what I can find the older models there was an option to turn it off. On the new models Whirlpool cut costs by not putting a small (QUIET) fan in the microwave but used the range fan for a dual purpose.

Whirlpool duet steam front loader - The rubber gasket ripped about a year ago and cost over $400 to have a tech come and repair. Then the water level switch got bad and cost another couple hundred. A year later, the rubber gasket ripped again. What a junk washer. I am ready for a lawsuit because Whirlpool will not replace it.

The salesperson was great but we are not happy with our washer. We already had it swapped out once because of white spots showing up on our clothes. The only thing they could think of was that the bleach I used wasnt rinsing out completely so it showed up on our clothes. Recently, I washed a table runner by itself and it had some red in it. Now there are red spots on a couple of items that I washed after the runner. My husband just now asked why there were red spots on a shirt that he wears all the time. I explained. Also, we have had some white spots on clothes and I could scratch it out without leaving a permanent mark. Were no longer using bleach and we use only liquid detergent and all of it is HE. So I dont understand the machine. I hate it.

We purchased the unit in March, by April it wasnt cooling. In June it shut down. In July after 8 tech appointments and repairs. Whirlpool finally said they would refund my purchase and I should see the money in about three weeks. That would be about a week longer than the refrigerator worked. I dont have the money to just get another one so I guess the family will be without a refrigerator for another month. That means shopping every day for perishable for a family of 10. I would not recommend another Whirlpool product. This is no joke, every time I called them one of the first things asked was Did you get the extended warranty? Why would they ask, sounds as if they dont trust their own product either. This unit was purchase online through Sears.com. Purchase price was $2299.99. Order placed on March 4, 2017.

I think the whirlpool washer is a very nice machine. I think it does a good job of cleaning but still has the tub odor problem that a lot of front load machines have. As far as reliability it has done pretty well but I did have to replace the tub bellow and it is only 5 years old. It also makes a lot of noise so it is not a quiet machine at all. The steam option on the washer is a nice feature but not sure how much it does to help clean stuff.

I purchased a top load Whirlpool washer from Lowes 2-8-12. It got so it wouldnt rinse. When it came to that cycle, it just skipped it and went directly to spin. I dont know how long it was doing this before I caught it. A repairman came out said I would need the equivalent of a motherboard that would cost $330.00. Needless to say, couldnt afford that amount for repair. So I purchased a very nice used Amana for $100.00. I always thought Whirlpool was a top of the line product. This has changed my mind. If it wont last any longer than 5 years I dont want it. There are just the two of us and we are retired so the machine was not overused. I am so disappointed and angry about this.

IPod the Gold Series from Whirlpool appliances including the French door with the freezer on the bottom the induction still two ovens and glass top the microwave in the dishwasher does it cost me about $8,900 dubstep problem with it is after two-and-a-half years of using it the freezer stopped working and coming to find out that not only mine but three other ones in my account have the same problem. The sealed system for the freezer had a leak in it. I lost the freezer traffic to Whirlpool. First time around they said, No problem well take care of the part. To take care of Labor. I waited a month. Nothing happened. I called them back. They said I needed to do something else so I waited for it to happen. Nothing happened. Now I call back 8 weeks later without a refrigerator my house come to find out they told me theyre not doing nothing.Well four weeks later now Im sitting with the stove which cost me quite a bit of money like $2,000 for the induction stove. Now its burned out the computer components. Control panels are both out. It will cost $800 to repair it. Now well pull. Said they will also pay for parts for that but not for the labor so now Im stuck without a refrigerator and I dont have a stove in my house and theyre saying its okay that these very expensive piece of equipment that I bought and its okay for them to only last 2 years. Never had a Whirlpool last me less than 10. I think theres something wrong with this picture.

A total loss of money. Does not use enough water to clean clothes. Gets out of balance all the time. Do not buy.

Sturdy, durable, and flawless operation, from the 5 multi style smooth top elements to the self cleaning convection oven with the secluded bottom element. It is a sleek clean looking appliance, and its the best weve ever owned. To one that says they dont make them like they used to, I say thank God!

Purchased the fridge from hhregg in August/September 2012. Model G16FARXX. After less than three years of owning it, found out today that the compressor is shot and will have to be replaced. Replacement/repair costs are ~$900, almost as much as the fridge brand new. Chatted with customer support and then would/could not do anything. I feel ripped off. If it happened after 5 years of use, then my attitude would be different, but not a major component going out in less than 3 years.

Every time I wash clothes, I get a terrible odor that permeates my home. Ive put in afresh to rid the problem. Ive had a technician take it apart to clean the filter & hose. Nothing helps!! My clothes come out smelling like the sewer. I called the company, and the person I talked to had no real solutions either. Im MAD! What are you planning to do about my stinking problem? Im washing clothes right now & have to have all doors open & fans on high!!!

Purchased Duet Washer and Dryer just over a year ago. Recently liquid detergent has been seeping into the tumbler and damaging clothes if theyre not removed immediately after wash in complete. The precision dispenser cartridge is the culprit in my opinion. Its suppose to dispense detergent as needed however it doesnt stop dispensing. Called Whirlpool and received no satisfaction. I would not recommend the Duet washer as a new purchase. I have to pay the price for Whirlpools experimental dispensing device and I dont think its fair. Its a flawed device and they should fix it.

I purchased a Cabrio top-loading high efficiency low water washer thinking I was doing something for the environment by saving on water and electricity. After about a month, I noticed that my clothes especially those with stretchable fabric were getting larger. My husband kept telling me I was imagining it. Then the clothes would get all tangled especially the pants with ties on the waistband. At the end of the cycle, the clothes are stuck on the sides of the washer and I have to pull them apart. Even after drying, I have to iron everything even my pillowcases which look like they have shrunk they are so wrinkled. I recently bought some 100% cotton outfits and they are even more wrinkled and are starting to lose their shape. I am now noticing that the stains on the clothing are not coming out even when I use a spot remover and put them through a second time.Now I started to notice an odor coming from the machine and my towels and wash clothes have a sour smell. I paid $600 for this machine and after reading the reviews, I just want to replace it. I am now waiting for it to break down. My husband kept insisting I must be doing something wrong. When it goes into the spin cycle, it bounces all around and I have to push it back in place when it is done. I do not think the clothes are getting rinsed enough so now I put them through a second rinse and always put it on low spin. It doesnt see to matter, it sounds like a rocket ready to take off. Is it even worth it to go back to Lowes where I buy all my appliances?

I purchased whirlpool Model# WFG540H0ES gas with convection. I purchased it because the price was $1000 dollars less than comparable ovens and even now the price has gone up $300 since I purchased it. I really wanted the luxe look at a discount price, a burner that you could lay a grill over, and five burners which it provided all of those things. I hesitated to buy this oven because the door fell off the last Whirlpool within three years and they refused to fix it so I tried not to buy this brand but it had the amenities I wanted for the price I could afford. I really like the oven. I like the oven the best because it really does make a great cake. I like the two large grates that sit across the oven. It makes it feel high end. If you dont wipe the range immediately grease gets stuck on the range and is hard to clean. This is what I like the least. Im ready to wipe on the weekend and its too late. It took me four days of internet comparison to decide on this one. The house is not painted, the cabinets are falling off the wall literally but I am extremely proud of this oven and it makes me feel affluent even though Im not.

Five years ago, I decided to splurge on a really nice (expensive) over-the-range microwave during a complete kitchen remodel and had the Whirlpool Gold Velos Microwave GH7208XRS installed, thinking Whirlpool would be a reliable brand to replace our 18+ year-old (still working) Kenmore countertop model that we had used previously. About 4 months ago, after a couple of mysterious cases of the control panel going haywire (turning on by itself in a different modes), it started pouring smoke out the top and service was called and the magnetron and inverter were replaced to the tune of $482.Fine, things happen. Yesterday, while opening the door, the handle snapped off and (upon closer inspection) I noticed cracks around all sides of the door frame - see photos. After reading about similar complaints about Whirlpool microwaves on this forum, I really feel that this is a defect in materials and should be recalled or at least addressed by the company if they want to maintain their reputation. Right now, I am waiting on their authorized repair service to see what my recourse will be.

I am posting to help anyone else avoid the purchase of this machine! The lid has cracked and now warped into a position where it wont stay down. Obviously a washer will not work without being in the locked position, so we have to put several heavy things on top of it just to run a load of laundry. This is not what we expect out of a washer that we paid $900 for only two years ago!!!! We contacted Whirlpool and they offered to fix it for $350. REALLY??? I SHOULD NOT have to pour money into a washer this expensive after two years!!!! I am so disappointed in Whirlpool, this was the entire reason we purchased Whirlpool products, to avoid stress of broken appliances. We wanted reliability for our busy family and instead we bought into more stress.

Six warranty visits and the fridge still doesnt work. Cools to around 44 degrees in the upper part and lower part barely freezes. We have gotten sick from food left in the fridge after two days from the grocery store. It is now approaching two months without the use of our new refrigerator. DO NOT buy a Whirlpool. Apparently there was a manufacturing defect. We are now learning that a $2,400 fridge doesnt seem to be able to be fixed by factory-trained specialists.

I have not use wash machine for 46 years, however, since I the caregiver for my wife (with Parkinson), Im the user of our washing machine, High Efficiency Whirlpool for 8 months. It Is very easy to use including the dials. It is very efficient to use.

I had purchased this washer from Lowes last September and had problems almost immediately. First of all the lid would lock and hold my clothes hostage till it decided to reopen which could be days. Finally it never opened again. Called customer service and sent someone out. It took almost a month to get it back to running. 1 week for him to show up then 2 more weeks for the part to come in 1 more week for him to grace me with his presence again. Had to call again because the mother board then went. Another month. Now just out of warranty I go to wash and its dead. No lights on nothing. This machine is the biggest pile of garbage and waste of money I ever spent. Barely made it 1 year.

The Whirlpool repairman left today after replacing the burned out motor on my 5 yr old dishwasher bought in Feb 2012 and installed July 2012 as did not arrive from Quebec to Surrey BC until the end of June 2012. So the Finish dishwasher detergent was in the dishwasher as samples and coupons and recommended this Finish for use in the new dishwasher so I stupidly believed them and used it. Well last week my dishwasher stopped working after it started and turns out today the cause was from the Finish dishwasher detergent. I was told today after paying 393 dollars for the repairs. Not to use Finish anymore or I will have the same problem. To only use Cascade. So what is a person suppose to believe.

Purchased a Whirlpool top loading washer. The agitation cycle is unreasonably loud. So loud you can hear it everywhere in my home and cannot have a conversation within about 30 feet of it. When I ran it for the first time I thought it was malfunctioning and when I called Whirlpool I thought they would send a technician to fix the problem but they told me that the sound was perfectly normal for high efficiency washers! My other high efficiency washers were very quiet. The fact that they think this type of noise is not only normal but quite acceptable makes me quite certain to never buy any of their products again. Very disappointed to see what once was a quality company to be so lame.

Our water heater pilot light has started to randomly shut off leaving us with cold water to shower in on numerous occasions. We hired a local appliance company that we are familiar with to come out and look at it. The tech thought that replacing a part would fix it. It didnt (which I will take up with them). After doing what Whirlpool asked us to do it still is not working. I called them back to warranty the tank and the rep keeps repeating it is a limited warranty so basically I have to pay the service call and labor charges to look at, repair or replace which is going to cost nearly as much as it will to just buy a new one.

Whirlpool Gold French Door - I purchased this fridge in Aug. 2009 (model GX2FHDXVQ00 22cu. ft. French door with bottom freezer). Paid 1800.00. The fridge stopped working after 5 years, but the freezer works fine. A fridge should last at least 10 years. I wont buy another Whirlpool appliance! JUNK!

I bought this to provide A/C to our bedroom during a power outage by use of our Gasoline generator. It is very quiet and provide a very cool air flow. The double vent pipes make it efficient and more than capable of cooling out 15 X 25 foor bedroom. Whirlpool has 28,000 employees in the USA.

I bought a Whirlpool Duet Front Load Washer in 2008 and it began showing F71 and F70 error code in 2011. I paid approximately $1,000 for the machine. The washer wont finish the cycles and often wont start. When I press the power button, I hear the 3 beeps and after a while, shows the F71 error over and over. The information I gathered online indicates that many people have the same problem. The repair cost is at least $550 to replace the user interface circuit board and is no guarantee. This is ridiculous.How could GE sell consumers this kind of junk that fails to work only after 2 years. I had a top loader for 12 years with no problems, not a single repair call. My wife and I are extremely frustrated with piles of dirty clothes and no washer to clean them. I want GE to refund the cost of the washer on a 10-year prorated basis. This is only fair.

My son bought a Mastermind 250-L refrigerator on 09.09.2009 (invoice no. **) from the Good Morning store in Alleppey (phone no. 0477-23253809). The cooling effect was lost with a loud sound. I requested customer care. Three times, four people came and they gave a receipt of RS 890. After they left, it is in the same condition. I requested so many times, but there’s no reaction. Before I could go for legal proceedings, I would like to make you aware of the conditions prevailing in Kerala in sales and services. The young trainees who dont know to repair have broken down the entire system and it is fully collapsed. The franchise office washed their hands. This will spoil the entire name and fame of the company. Kindly look in to the matter and do the needful immediately.

In 2002, I purchased an EE3Z50RD055V 50 gal. Whirlpool hot water heater. Recently several solder joints on the computer module became unsoldered so I cleaned the joints and resoldered them. But several months later another joint became unsoldered so I thought Id just purchase a new module. I called 1-877-817-6750, explained the problem to the young lady. She informed me that they would ship me a new one overnight. I asked her how much this would cost and she told me there would be no charge as it had a lifetime warranty. SURPRISE! Thats what I call customer service! A few years ago, I purchased a Whirlpool Duet front load washer and dryer. Now Im twice as glad that I did. My wife and I LOVE the Duet.

Washer has rusted out after only four years. I bought my set from Sears, and thought I would get good use out of it for many years; but I am experiencing rust falling from around the rim of the washer. Very dissatisfied with the product, I will never buy another appliance from Sears again. I have always used Sears appliances but after this experience I would not recommend Sears to anyone. I was told that the warranty was for one year, and the rust would not have been covered anyway. Very Dissatisfied Consumer. I thought Sears would stand behind their products. Yea, right.

We bought a Roper refrigerator about seven years ago. Less than two months later two of the cheap plastic door shelves broke and we had to buy replacements at over $20 a piece. Since then weve had to replace one more. Tonight another one broke so well have to fork over another $20+ to replace this one. I checked the Whirlpool website and they have the exact same flimsy plastic shelves as the Roper. I will be in the market to purchase at least three refrigerators in the next two years and you can bet that they wont be either Roper or Whirlpool. My advice to anyone in the market for a refrigerator to steer clear of these two brands as their shelving is cheap and shoddy.

Recently bought and had a Whirlpool Cabrio Washer (from Orvilles appliances) installed in my home. The very first day I hated it. Worst purchase I have ever made. I spent over an hour picking hair out of my clothes, and hair was also stuck in the crevices of the drum. This is the very worst machine and company I ever had to deal with. They told me, Too bad. Since there was no mechanical problem there is nothing they will do. I will never deal with either of these companies again. I cant wait to see what the hair build up will do to the machine itself, Had it less than a week.

Weve had this washer for about 9 months now. We noticed that the loads being washed small or large werent coming out clean. When wash cycle finished items were covered in soap residue and or had large dry spots where water had never touched the area. When our sheets were washed in bulky/sheet cycle and deep water this happened. Maytag sent out repair person to find the water pump went bad, pump was replaced. After repair same bad washing results as stated previously. Maytag then sent out repair person for the second time. This time the main electrical board was replaced. Still after two repairs wash loads are still coming out dirty, soapy, dry in spots in any of the selected wash cycles large or small. Third call to Maytag and a third scheduled repair date coming up in a few day. Over the phone the Maytag employee only words of wisdom was, Did you buy the extended warranty. So unless there is a third failure I believe that this washer is just a poor design.

Subject was included in our new condo less than 5 years ago. It appears that all we have to do is look at it and it falls apart. There is constantly another piece of plastic on the counter. Our experience in calling Whirlpool for service is that it is very expensive and time consuming. A refrigerator installed at the same time as the purchase had a defective ice maker which took three service calls and a final installation of a broken part by me before we were together again. 2 (two) service men recommended that if we had problems again that we do what they did. Buy Ice Cube trays!!!! What a great recommendation.

I bought this Whirlpool Cabrio Top Load Washing Machine in December and have hated it ever since. The energy efficiency this item claims means that you will spend a ridiculous amount of time waiting for your load to finish. My family hates this machine and I regularly have to hear about how long the load is taking because the timer adjusts continually. Put in a QUICK load and it said 38 minutes, came back in 30 and it said 24 minutes. It is so frustrating!!! We are afraid to put anything on a heavy soil setting or anything other than quick, because it can take 2-3 hours to complete. I have to schedule a day to wash my bedding and there isnt any convenience in doing a quick load. I am going to have to sell this one and purchase another washer. What a loss!! This machine has been a time and money waster! I will NEVER BUY WHIRLPOOL again!!! I bought this machine through Best Buy.

When I first bought this machine I loved the big tub, but I was concerned that there was no agitator. It confuses me how clothes can get clean if there is nothing to rub them again. Even in the olden days they rub clothes against a board. Well my concern is valid and I believe the washing machine industry needs to go back to the old model, as this new version does not work.Here are all the problems: 1) The machine judges how much water to put in. This doesnt work. I follow the directions and outline the perimeter and dont overload, yet still it just barely puts in enough water to make the clothes wet. Im all for conserving the environment, but enough water needs to be provided to actually get the clothes clean. I would like to be the judge of how much water should be used, so I would like to be able to tell the machine if it is a small, medium or large load. I do believe that the lack of enough water is why the clothes do not come out as clean as they should and why they end up smelling (see #4). 2) There is no agitator, so there is really nothing available to help clean the clothes. Spinning them around like a maniac is not enough, which leads me to the next problem. 3) The clothes come out twisted terribly and then many times come out of the dryer wrinkled because of how hard they were twisted. I tried to select a less harsh spin cycle, but then the clothes are too wet to put in the dryer. There is no happy medium.4) Biggest problem to date: Our clothes/towels have all started smelling. You know that smell when you leave your clothes in the washer too long (like two days) and then put them in the dryer? Its that smell. The clothes/towels dont smell when you immediately take them out, but they do smell at any bit of moisture. When I dry myself off after the shower, I notice the newly washed bath towel smells like a wet dog. I have used the pods, liquid detergent and powder. I dont remember having the smell problem when I first bought the machine and used powder, so I just returned to using powder today. (Ive even tried doubling up on the pods, but the clothes still smell.)This leads me to problem number 5: When using powder in this machine, the machine does not empty the powder container completely, and so the clothes do not get the required amount of detergent. Often there are clumps left over in the powder dispenser, but not always. (This is what led me to go to the pods and liquid detergent in the first place.) But at least with powder (I use Gain) my towels dont stink after the first time I used them.I wouldnt recommend this machine. I really researched machines before I purchased this one, but they all had bad reviews, so how do you pick? And I never look at the good reviews because we all know so many people are paid to rave about products they know nothing about, or it is a company employee writing the review. This machine is a huge disappointment. I am going to try adding a rinse cycle like a previous reviewer suggested. Maybe the extra water will help with the smell. Of course this is not good for the environment though, so this whole way of making washing machines with no agitator and limiting water defeats the energy efficient goal.

I have many rentals, and for over 39 years have always bought Whirlpool dishwashers for them and my own home. I have noticed over the last 15 years or so they are getting more and more poorly made. First I quit buying the plastic tub ones because they collected mold on the back. Then putting one in a rental, we went through 3 brand new ones that all leaked before we got a good one. Now, I bought the very best for my home 2 years ago, had the pump replaced under warranty due to leaks. Now, the plastic upper rack wheel has snapped off its plastic base. For under 30 dollars you get a replacement kit for it, that is all metal. So why didnt Whirlpool just put in the metal ones and charge a little more. So this will be my last Whirlpool, and all the brands they make. Do your research, many of the name brands you know are all made by Whirlpool.

Our original dishwasher lasted many years and did a good job until it didnt. We replaced it with this one that we found at Home Depot. It is not the one we wanted but the delivery was months away and this one was in stock. It does a good job in cleaning the dishes. The only issue I have is that the top rack is not designed for large mugs or glasses. The wine glass holder has 3 slots, but we can only get two in based on the spacing. Also, our mugs dont fit, well on the other side, inside the fingers. Maybe our dishes are on the larger side...I dont think so but like I said earlier, it does a good job cleaning the dishes.

I bought a washer and dryer a couple months ago. The washer has been completely replaced already. It is a piece of garbage. I have to wash my laundry four times and still my clothes are not coming out clean. I have three small children and it is just a pain to always be washing their clothes. Things as simple as orange juice not coming out of a shirt even using bleach. It was sold to me with high efficiency and great water consumption but of course it is, it doesnt use any water to wash the clothes. I had a tech come out to look at it and even they said its had so many complaints about how it washes. She said that the wash machine is the worst out there and I totally agree. If you cant wash baby clothes and get puke out of a bed sheet then I could just imagine grass stains. Wash machines don’t last forever but I can promise you I will never purchase another in my life. Best part of it is when whirlpool was approached, did absolutely nothing about. Basically said, “Have a good day, thats what you bought, thats what you get.” Considering its still under a year warranty. Tell me I will never buy a whirlpool again and I will never recommend one to anyone who asks. The customer service and product dont stand anything against other manufactures. I learned my lesson the hard way but Ive opened my eyes. Never purchase a top loader. Word of mouth travels fast. I know my complaint probably means ** to whirlpool but for what its worth, Ill be spreading the word around.

It works extremely well. My wife and I have had it for several several years and no problems with it and it cleans the dishes very well. We really like the silverware holder. The right size for a family. Recommend it to anyone.

I have had the machine pair (Whirlpool Cabrio Platinum) for almost 4 years and up until a few months ago I LOVED the washer. I was advised when I bought the machine to make sure to read the manual, which was very helpful in learning to use it properly. I have never had residue on my dark clothing or ever had the clothes come out partially dry. I use liquid HE detergent nothing powder goes in the machine. I also read many reviews before buying it and a got some advice from them. I have washed king size comforters with no problems. Everything has always cleaned very well. The only issues I have are that when bleach was used in a previous cycle. Ive had a problem with the bleach not being fully dispensed and ending up in the next load. Fortunately it was just towels and not darks!!! Although, I had just bought the towels and now they look tie died which was very upsetting to me. I learned to add water to the bleach dispenser to dilute it and that issue seemed to dissipate. BUT NOW... I COULD THROW A TANTRUM. I PAID 1800+ FOR THE PAIR AND THE WASHER IS SHOT!!! A pretty common problem with the Cabrio from what Ive read. It started by making a very loud noise when spinning, like a helicopter was landing in my laundry room! I continued using it, I even thought the sound was getting better after I did the clean cycle. The last load I did would not complete the cycle because it kept reading that it was unbalanced and unfortunately it was a load of heavy wet towels. I was far from happy when I had to remove them and go to a Laundromat. Needless to say its the bearings and to fix its very costly. I cant even fathom that a less than 4 year old machine needs to be repaired and the cost is roughly half of what I paid for it!!! I do know I will NEVER buy another Whirlpool. What happened to making things to last??? Next machine I will definitely get extended warranty. I can honestly agree with all the other reviews... THIS MACHINE IS HORRIBLE!!!

My dishwasher is 4 months old and is having some electrical issues. I have had to call into customer service 3 time to try to get a service call. Two of the service calls did not show up. To this Whirlpool said it was not their responsibility. From my experience Whirlpool does not care that the service calls are weeks out, or that the dishwasher does not work.

This complaint is a follow-upon the last entry I submitted a week ago. I complained that my Whirlpool washing machine tears holes in clothes, and makes wrinkles that are almost impossible to iron out. Reading that several customers had similar complaints, I was encouraged to call Whirlpool. Whirlpool stated that they had no widespread complaints on this machine. Well, to make a long story short, Whirlpool came out and we paid the repairman $85 to look at our machine and tell us that nothing was wrong with the machine. So, I guess Im stuck with a worthless machine. BEWARE! Never buy a WHIRLPOOL!!!

Within 10 days of installing our new Electric range the cooktop does not look new and although we have used the prescribed cleaning methods, will not remove some cooked on spills over one burner and another burner has white rings around the glass above the dual zone cooking element. While we did not choose the top-of-line model; had expected much greater durability and appearance for our new range. My call into Whirlpool service made me feel like mine was an extremely isolated case and yet nothing would be covered as would be classified as customer fault. Highly disappointing as the cooktop on the range that we replaced seemed so much more durable.

I purchased Whirlpool Refrigerator model WRF989SDAM02 in June of 2014. I began having problems with the ice forming into a solid block shortly after having the refrigerator installed. I called for service several times over the next year trying to rectify the problem. Once the warranty had expired I continued upon the advice of Whirlpool Customer Service to schedule their certified Technicians to work on the problem. A year and a half and several hundred dollars later I am still unable to get ice cubes when desired.Ultimately I was advised that I would need to use the ice maker once a day to keep it from forming into a block. When this didnt solve the problem I again contacted Whirlpool, had another of their recommended service technician come and give his advice. I was told that the ice maker needs to be in constant use or it forms a block and this is a defect in the design of this unit. A Pro Tech Appliance Inc. Technician, an authorized Whirlpool technical representative, said the only way to have usage of ice would be if I made sure to dispense ice a minimum of 8-10 times a day.This is completely impractical and just plain ridiculous. I contacted Whirlpool again. They refuse to acknowledge this is a defect in the design of this model. I have replaced all parts that can be replaced, had the unit resealed and have paid for multiple service call. Whirlpool will provide no remedy for this problem. Now that the unit is out of warranty they have refused to provide a resolution even though its issue began while still covered under the year warranty. The ice in the ice maker is completely unusable and melts into a solid block within 24 hours if not in continual use.

Quiet Partner II - Our dishwasher racks started to crack and rust very quickly, about two years after purchase. We repaired the racks and tines, but the rust got worse. We replaced our dishwasher today with another brand. Many of the tines on the drying rack had rusted and broken off. We have been told to only purchase Nylon racks. I hope this is good advice. I must admit I had no trouble with the machine as far as cleaning my dishes. I just felt the racks should last longer than two years. Cost to replace racks was about the same as replacing the whole machine.

I saw on the Today Show that my Whirlpool Duet washer, purchased in 2008 was a mold-producing nightmare. We are now part of a class action lawsuit that seeks redress. When I called Whirlpool Customer Service, I was fed the company line that the problem is that we dont clean the machine regularly. The instructions call for monthly maintenance, but the rep said we need to wipe it dry after each use. This is an original defect in the machine that Whirlpool refuses to own up to. We had been Whirlpool devotees for years but will never purchase another Whirlpool product.

We bought all whirlpool appliances at our new home 4 months back. Our refrigerator has stopped working from the last month. We had 7 different service team people come in to check and they temporary resolve the issue (taking out a plastic piece from the top of the refrigerator, just re fixing the ice machine, or just walking out of our home doing nothing).Friday someone came and tried fixing it and took about 3 hours. The fridge completely Broke down after that in about 6 hours. Whirlpool customer care wants to send another technician in and want them to have them talk to their technician and maybe after that they can do something. This is the 8th time some technician will be coming home. And clearing these technicians curse whirlpool and dont call them. The customer team at whirlpool suck, there is no damn replacement or repair policy. All scheduling is after a week and whirlpool does not give a **. I really hope this company is sued for the emotional and mental stress and the harassment they cause to their customers. Very frustrated. Have no idea what to do.

Whirlpool Cabrio - good consumer rating. Ive had it for 2 years. It does not clean well and the clothes does not smell clean even though I often clean the washer and leave the top open when Im not using it. Ive also had it service 3 times because the rotator keeps going off and makes a lot of noise. I bought an LG dishwasher for $1300 and it lasted 7 months and completely broke down less than a year and had to be replaced. After I bought a $400 Whirlpool. It does the same job and Ive had it for 2 years without any repairs.

We purchased a top loading Whirlpool Cabrio washing machine, Model #WTW8040DWO from Lowe’s on October 15, 2015. Since that time, we have had a service call on three separate occasions. The last service call, the service technician got Whirlpool on the phone with their technician. The washing machine would get stuck at 40 minutes and would continue to fill with water, drain and fill with water and would never progress.After the service technician talked with Whirlpool technician, it was explained the machines electronics were so sensitive that the washing machine had to be on an independent CIRCUIT (meaning absolutely nothing else can be plugged into the circuit). We contacted Whirlpool indicating that was not acceptable. Very few, if any houses, have a washing machine on an independent CIRCUIT. Whirlpools response - I have an independent circuit for every appliance in the house. Obviously, she does not know what a circuit is. Totally disgusted. Will NEVER buy another whirlpool product again. Horrible product and horrible customer service.

This Whirlpool, two door, refrigerator with ice maker & water, replaced a very poor quality 'LG' refrigerator which had stopped working. The company, "LG" was not interested in learning what the problem was but was only interested in making sure we understood the fee for an "LG" repair person to come out. The set fee was a minimal of $150.00 without any repairs. We decided to toss the LG and went to our local Home Depot and purchased our Whirlpool that same day, on sale! Our Whirlpool has been working great, without any problems and the fresh, filtered water is always refreshingly cool. We would very highly recommend Whirlpool! It seems their products always work very well!

I have 2 dishwashers. A stainless Quiet Partner III & a plastic Quiet partner II. The Partner III never gets the glasses completely clean. The cheaper Partner II gets everything clean but has had several service issues.

I have had my Whirlpool Washer for many years. It agitates well and my clothes are always clean. They are easy to dry. The wringer wrings out all the water, yet they stay damp for ironing. You will love this machine. I am happy with it and hope it lives for a very long time.

I purchased a Whirlpool stove, microwave and fridge in November 2012. The fridge model #WRT771RWYB01 has been a lemon from day 1. I have had the repairman out for the same issues multiple times. Ice build up in the freezer, water tube to the ice maker frozen, food in the fridge freezing, blah, blah. They have taped, glued, replaced everything they can and to no avail. It still happens. When you call for service, it takes 2 weeks or better to get someone out. I will NEVER buy another Whirlpool product! This has truly been a nightmare experience!

I have called and emailed Whirlpool numerous times, complaining about the fungal odor emitted by my Whirlpool Duet front-loading washing machine (model #WFW9400SU01, serial#CSW0416732). I did everything they suggested that I do to no avail. A customer service representative said that the only thing left to do was to schedule a repair with a Whirlpool service person which I did. He called me when he was on his way and asked me what the problem was, and he told me I would be charged for nothing because hed seen this problem many times before and theres nothing he can do. Please advice.

Approximately 2 years after purchasing a Whirlpool Gold side-by-side/counter depth refrigerator, I noticed cracks on the interior walls. This was in 2011. First, I contacted the service contract people. They told me this was not covered under the policy. Next, I wrote & called the company. They told me they could send someone out to EPOXY the walls. I told them this was not at all acceptable to me and that I believe this is a defective product. I have never heard of this happening to a refrigerator. I am also quite concerned that there are toxins emitted through these cracks. After a time with no response, I wrote them again.This time, they referred me to Ms. Alicia ** at the Exec. Offices. She wrote asking me to call her. After making several calls & leaving messages to no avail, I wrote her asking that she kindly write back to inform me what the company was going to do about this defective product. I cant help thinking they did not want to commit to anything in a letter because I never heard from her or anyone else at Whirlpool. Small Claims Court cannot help as the company does not have an office in New York. I am very worried about the possible health hazard this possesses. I am very careful to completely cover all food inside the refrigerator. At this point, the cracks have increased in size and new ones have appeared. I am very upset over the lack of concern and lack of response from Whirlpool.Ive owned many Whirlpool appliances through the years and trusted the brand. This is not a cheap appliance. Consumers dont expect to spend a few thousand dollars on a product just to dump it in a year or two. Given the size of the Whirlpool Corp., anyone would think they would simply replace their defective product to keep their reputation if not for the health concern of their customers, which should be a priority. Over the past few years, I have had increased respiratory problems and so have other family members. I believe its due to the emissions from the cracks. I will have to dump this defective refrigerator before it gives me cancer! Thanks Whirlpool, great doing business with you.

In open concept homes, manufacturers need to consider the refrigerator’s noise — ice makers included. We hear every single clink and buzz. We love (and prefer) the french door concept, but the freezer drawer, when it’s fully loaded, is difficult to open and close. Also, the stainless steel scratches WAY too easily.

Im 61 so I have some experience. I personally know fridges that have lasted over 20 years. I just Googled it and found out the norm is 14 to 17 years. This hunk of crap lasted 4 years. As soon as I got it home and plugged it in (4 yrs ago) the most noticeable thing was the noise. It sounded like a tractor! I considered taking it back (wish I did). Then after a couple of years the pull handle came off! The whole time we had to be careful the door was closing properly. It was problematic. Ive owned (and re-sold) about a dozen fridges in my life. This the first one to fail on me. It was bad from day one!

These are the worst sets in the world. We bought this set from a hometown store, had them 6 months and all belts on dryer had to have the belt on the dryer replaced, then 2 months later the washing machine went out, so the store did replace both and weve had them about 3 month. The dryer works great so far, the washing machine on the other hand not good at all! The tray where the detergent goes continues to have mold/mildew in it, the clothes come out of wash cycle smelling soured. We have this set inside and we keep our temp set on 67 in our home. There is no excuse for all the problems, not to mention that noise it makes when it washes!! I am completely disgusted!!

This seems to be a very common complaint with Whirlpool French door especially after reading other reviews. Bought a WRF560SMY in 2/2014, from Lowes who installed it and promised good service for that first year. Whatever went wrong, they would take care of it, replace if needed, pay for lost food, etc. So far, so good. Now in 7/2015, warranty is up of course!!! And we are selling our home, so thought I would get an extended warranty as another selling point that would transfer to new owners. Well, of course, right after I purchased the warranty, the day after actually, the freezer started buzzing. Took a look and the whole back wall of freezer was covered in frosty ice. So defrosted it, seemed to run okay... For a few hours, same problem. It sounds like the compressor fan is scraping on ice, and it runs continuously. Defrosted again, same problem. So now it is time to break down and get on the phone, which I hated to do since I went through this with Samsung in late 2013, took me 3 months to resolve. Anyway, called Whirlpool Michigan office, which I recommend. They claimed they would cover repairs, and to call their warranty repair dept. to schedule service. THEY told me I was out of luck, as my just purchased warranty would not be good for 60 days. Back to Michigan, they told me it WOULD be covered, and to try again. No go, and this time someone with a middle eastern accent told me not only would it not be covered, but even after the 60 days, it still would not be covered as it was a, GET THIS!!! pre-existing condition! Excuse me, this is not a brain tumor, and Obama did away with that anyway. So tried to call Lowes, who sympathized, but could not help since the warranty I purchased was from Whirlpool, but they would repair if I paid. And be aware that most chain stores require you purchase an extended warranty within 30 days of installation, so out of luck there, but they were nice about it, told me go back to Whirlpool. So another call to Michigan, and FINALLY got a gal at their call center in Tennessee, who resolved my problem in about three minutes. All in all, 12 phone calls. This is a manufacturer issue. she said, not a repair problem. which is what the others were apparently not educated about. It appears, although she did not say so in so many words, that this is a very, very common problem, and Whirlpool will indeed cover condenser or defrost heater assemblies for 3-5 years depending on the model. So she is supposedly calling a local repair and someone will be out in a day or two, but will call us first. No call yet, so still nail biting. I would recommend to all of you with this or other issues to read the manufacturer warranty very, very carefully. There are some things in there that go beyond the standard year, and I KNEW I had read that this problem was covered beyond the one year, and indeed, it is. And also to call, call. Call their Customer Experience Center in Michigan (1-800-253-1301) and if your freezer is icing up, you will most likely get them to fix, depending on the age of your unit. If you dont get satisfaction with the first person, keep calling back again and again, and get the NAME of the person you have spoken with and tell them to document your call. This saved me, as every call I made came up on their screen so they knew I was getting frustrated. But, she assured me, this particular problem is ABSOLUTELY COVERED BY WHIRLPOOL, so obviously it is a defect they know about. Why they dont fix it at factory, dont know but will continue to look for that answer. They got especially cooperative when I told them I was purchasing a home that would need all new appliances in the near future, which is true. Use the Michigan number and keep calling and calling until you get satisfaction. This is a covered repair beyond the one year. By the way, I do not have my ice cube maker hooked up and never did, but still had this issue. With this being said, I am very unhappy that yet another refrigerator failed on me. The Samsung after only 3 months, and the Whirlpool after only 17 months. But I will follow up on this report when and if these repairs are made in a day or two ;-] we shall see, and let you all know. The repair service is Whirlpool certified, so will grill the guy they send and see how many of these he has to fix, and whether it really is fixed So stay tuned. Just dont take your time and get frustrated talking with people who turn you down right off. Be persistent, and plan on about a dozen calls and two hours of your time. Remember to take notes of times, names, what was said, etc. This is the only thing that saved me with Samsung by the way. After 3 months they told me they HAD NO REPAIR PEOPLE in my area, and sent me a check for the purchase price to buy whatever replacement I wanted, but they also made me jump through many hoops, send pictures, docs, all kinds of stuff. Think I can almost speak a mid-eastern language now as well. Not so with Whirlpool though. It seems most if not all of their call centers are in the USA. Good luck to all of you. On my way to defrost again so we can get some sleep tonight without the chainsaw noise, and will update as soon as something occurs here. Hope I helped a little. As a PS, the last gal I spoke with was so very nice and knowledgeable. I told her she should not be taking calls, but promoted to training the call takers, and did take the time to call her supervisors and leave a message at how very good she was, which we should all do if we ever get a nice, educated person on the other end.Updated on 07/29/2015: I promised an update, so here it is. After thoroughly explaining my issue, they promised and delivered a repair person who arrived within the time they gave. He was very nice, but even tho they knew what my problem was, the guy did not have the parts onboard. He said it may take a week or two. So I am defrosting my freezer about every 48 hours to keep it from totally destroying itself. To the guy who exchanged his Whirlpool for a Samsung, I wish you a whole lot of luck if something goes wrong, and it will for sure. You wont get anyone who speaks English, but if you have a Lowes warranty, you may fare better. I can give you details on what will go wrong and how they deal with it if you want. I would advise you to have the Lowes warranty, and not a Samsung warranty, and make sure you get one within 30 days, or you are out of luck with Lowes. Good luck to you. Will update more on my Whirlpool, will say the repairman was very, very nice and gave me his card to call if I had more problems I could not solve myself until the part comes in. By the way, I do not use the icemaker and never did connect it, nor with the Samsung. I pity anyone who has to deal with Samsung directly and strongly advise you to get the warranty thru the store.