Whirlpool Gold Series French door, bottom freezer. - This fridge is beautiful. Thats as far as the pros go for it. The Freon is leaking and cant be repaired because of where the leak is coming from. I can always tell when its time for a recharge because it leaks water profusely when at a low charge (every 4 to 6 weeks). We paid over $1800 for this fridge back in 2013. It has been just over two years and we are now having to replace this fridge. I cant express my frustration at this point. Whirlpool wont do anything to help us. They told me, You are out of warranty, and thats all they have to say. Thats over a thousand dollars a year to own this POS when you consider taxes. Over $1250 a year when you consider the service calls along with it. I will not purchase another Whirlpool product ever again. I am disgusted by this company and their refusal to stand behind their product. They have literally stole money from me and are laughing about it. Do yourself a favor and stay far from Whirlpool.

In July of 2014 we purchased a Whirlpool Gold Series model #WRF990SLAM00 refrigerator from Lowes. Within 6 months there was ice and condensation in the top of the fridge. After repair came out and replaced the main circuit board we thought the worry was over. It hasnt worked right yet, making loud noise. It continued to never make ice correctly and now, 18 months later our freezer is out! Everything is unthawed and it will not make ice. We called Whirlpool to explain our problem and the only response we get from them is....they can sell me an extended warranty. We spent $2400 on a refrigerator and they wont even talk about fixing it. We dont want anything free, just ours working. Needless to say Whirlpool lost my business forever. They will not stand behind their products!

I purchased my new Whirlpool Cabrio Top Load washer to replace a Maytag that had finally given out in the summer of 2012. I wish I did more due diligence, but with a toddler and a newborn, I needed a washer asap. I severely regret my $800 purchase from Sears. It is now February 2013 and the machine basically only runs on two cycles - Casual and Normal. All the others stop in mid-cycle. Sometimes, the items are still dry or partially wet so I need to switch to another cycle to complete the wash. This is not good for Delicates or when I wash Whites, Heavy Duty or Bulky items which is one of the reasons I purchased the model. The cycle stops when the items are soaked with massive amounts of water. So I then have to turn it to the Drain cycle and start over. After a day of washing one load, I couldve done it the old-fashioned way in my utility basin sink and hung it out to dry ... I dont have the time for this. I am going to make a formal complaint to Whirlpool and to Sears. I cannot keep spending nearly $1,000 for items that break within a year. These companies should be ashamed of their lack of quality. I shouldve gone with the Electrolux and just dealt with the price tag - I wouldve been much happier.

On October 25, 2014, I lost my home, all of my belongings, and nearly lost my wife when my Whirlpool range model xfe371lvbo shorted out and caught fire. After spending thousands of dollars for an independent investigation to be conducted on the stove, it was determined that the control panel on the console shorted out, causing the fire. Since then, I havent had any response back from Whirlpool. I am in the process of meeting the required criteria for filing a claim, but have some questions, and everyone seems to be ignoring me. Please help.

I purchased an extended warranty with my product purchase and only a year and a half into using this brand washer the lid broke on one side at the hinge, it looked really rusty and like others I thought I was making a very decent purchase because all of my previous appliances were Whirlpool so figured Id keep up with the brand. Sad to say that was the worst decision I could have ever made for 13/1400 dollars for a washer with a light inside. Never again. They wouldnt even keep up the warranty because they said it was too expensive to repair it. Whirlpool is very bad for business...

Purchased a gas hot water heater from Lowes in October 2015. Installed the hot water tank and two months later started smelling a faint gas smell coming from around the Honeywell box. Called Whirlpool and they thought it was the gas valve and replaced part, but had to pay $30 for overnight shipping. Had plumber install new part and did not fix the issue. Called plumber back out and he found a small pin hole size leak behind pilot light. Patched the leak and still had a gas smell coming from around the Honeywell box. Called Whirlpool back and after some back and forth was able to get hot water tank replaced, since it was only two months old and should not need any maintenance that soon. Replaced water heater with new tank and this tank has a gas smell coming from around the Honeywell box as well. We replaced all our lines and even had the fire department check out our gas lines. Could not find anything. I am still baffled as to why this tank has a gas smell coming from the Honeywell box. I cant seem to find anyone else having this issue. Whirlpool or Lowes has not been any help. Ready to unhook it and buy another brand. Anyone have this issue?

This refrigerator is a disaster. You will never be able to leave your home for any length of time for fear of a storm putting your electricity out which turns it off and if it DOES NOT TURN BACK ON WHEN THE POWER IS RESTORED. If you happen to be away for several days you will come back to a freezer that has defrosted all over your floor and your food in the refrigerator spoiled.

My stove is great. The only thing I would change is one more big eye. Having two big eyes would really help. I also love the oven although I have to pay attention because it heats on the hot side. A cake will be done in 18 min instead of 20 or 25.

Totally worst experience with Whirlpool fridge with 1 year of the purchase. It started having cooling issues. Also it was making noise. When contacted for its replacement the company did not agreed for the same saying would provide free service within warranty period however after that customer will have to pay. Quality of product (shelf life) is too bad in context with the company it belongs to.

I have had my refrigerator for a few years now. When I first purchased it, it was because of the brand and the looks. As far as performance it runs just as good as any other less expensive ones.

I purchased a Whirlpool duet, model #wfw9550ww00, two years ago with added warranty. The machine stops mid-cycle. The time remaining flashes but no error code. Pressing start would begin the machine again. Sometimes, we could go several loads with no problems and other times it will stop three or four times in one load. Occasionally, pressing start would not work and the machine would require unplugging and restarting. We have had several service calls in. They have said it was the pump, then it was the motor, then it was the pressure switch, and yet the problem persists. They are due to come out again tomorrow for yet another examination to determine its cause. Its the third time in one month. Its a lemon.

Have to keep coins collecting in pump and ruins pump or starts leaking. I feel there is another way it could be solved. I spent enough for this washer. Now I fix that. Now it leaks on discharge hose. Hard to stop it. Like old washer worked lot better all round. Never had that trouble. 4yrs old 1,200.00 plus cost sending somebody out to fix it. Crazy! This happen more than one time with this machine. Thank you.

Whirlpool built in Electric oven Self Cleaning Model # GBS307. Dont Clean your oven! Everytime you clean the oven, the thermal fuse switch will burn up on you and will cost approximately $150.00 to fix. Dont use the self cleaning on this oven!

Bought this washer NEW 4 yrs ago. Now sounds like a freight train in the house when in use. Whirlpool customer service is absolutely USELESS!!! They do not stand behind their product and refuse to acknowledge what is a common issue. PISS POOR and will NOT give me a number to a higher up. Absolute disgrace!!!UPDATED ON 10/28/2015: This is an update to my previous review. 1st, I contacted Whirlpool who was absolutely NO help whatsoever and the person I spoke to refused to put me through to higher ups on the food chain. I was wrong in my previous review when I stated that we purchased the washer & dryer 4 yrs ago. It was purchased in January 2012. Started making noise in 2014 and has progressively turned into the sound of a freight train. I also failed to mention the stench that comes from this machine. It has also got to the point where it quits with 10 minutes to go in every wash. Whirlpool did send out a Whirlpool certified technician, which they paid for, who stated this has been a common issue with these and other models of Whirlpool Cabrio wash machines. Says in his 3 yrs with the company he has seen and diagnosed over 30 machines with basically the same issues (bearings are SHOT) and Whirlpool refuses to accept any responsibility for the defective design and that, in his opinion, they shouldve never been released. He gave me an estimate of $257.13 to repair. We decided to go ahead with the repair and technician came out only to tell me that there has been a re-work in the design of the replacement parts as Whirlpool realized they were faulty. So I now have to wait for the NEW designed replacement parts to come in as they are back ordered. WTF does that mean??? Shouldnt there be a RE-CALL and shouldnt they accept responsibility for this??? This has been, without a doubt, the most disappointment weve had with any purchase of a NEW appliance or, anything else for that matter, in our lives. After reading through some of these same complaints Im wondering if this machine is nothing, but a money pit and whats going to go wrong next. We also purchased the Cabrio dryer at the same time and have had no issues with it as of this time, but I assure you, I wait with baited breath. Their customer service department is piss poor AT BEST!! Please, stay away from ALL Whirlpool appliances in the future.

Please contact me if a class action Lawsuit has been filed for I am one of those who spent close to 3,000.00 for a lemon and to get the runaround. I spent every penny I earned to buy a long lasting fridge (Whirlpool Gold Series) only to have a headache ever since I bought it. Only owning a year the freezer went out, yes I had to endure the loud noise, no ice. Then the thing would spoil my milk and ham making my stomach to be sick. The temp is 60•. The people that Whirlpool sends out are in cahoots. Told me my compressor is out and I just heard it kick on. We are currently using refrigerator we brought out of the travel trailer kitchen because this thing sucked out all my money.

In the last year, I have had to put in two sets of parts to my Whirlpool water heater (thermocouple) within three months in between each malfunction. Now the hot water is out again, and I need to have a plumber come and reapply new parts to the hot water heater. Whirlpool is refusing to send new parts to the less than a year old hot water heater until they speak with my plumber. It was purchased in December 2011. I am a disabled senior citizen, and we have not had hot water in over a week. Meanwhile, the weather is in the teens and has been snowing. I live alone and have not been able to wash dishes, take showers or mop my floor. Being a diabetic, cleanliness is very important to maintain good health. Living on Social Security, I cannot afford to replace my water heater parts every few months and my health cannot afford to not have hot water. Model number for this Whirlpool water heater is N30T61-303; the product number is 0733315.

Bought at Lowes. Washer was horribly out of balance on first use. Called warranty # to get service. Was made appointment by Whirlpool for next day. Too good to be true I thought and I was right. A week later, repair company called to make their own appt, chuckled and said Whirlpool does NOT make appointments for them. They came out to see washer and at the time of appointment, the guy said sometimes they come from the factory not hooked up right inside and after he went back to a lady in the office, Jonnys Appl Repair, Bozeman, MT said they would not fix it because washer was not sitting on a concrete floor. They are idiots. Finally, washer completely broke 7 months later. There was no service that would honor ANY appointment Whirlpool made. Went through 6 repair companies trying to get a close appointment date. Hopefully next week will be the magic repair. GO WITH SEARS. Repair is directly through them and they show up when they say they will. Ive never had a new product not working right when purchased at Sears.

In a recent decision regarding the highly expensive, supposed elite performing Whirlpool Gold refrigerators, a group of unsatisfied Whirlpool owners who are tired of cleaning water puddles from in front of their new refrigerators have hired all automobile corporations to manufacture cars only available to the CEO, Executive Board as well as the entire engineering staff at Whirlpool.These cars will be guaranteed to run ok. However, once the car is heated up under normal working conditions, the cars will be guaranteed to leak oil all over whatever surface they are parked upon. We hope that this will not be an inconvenience to the CEO of Whirlpool; however, perhaps once you have destroyed your new garage floor, you will understand the nature of our complaint with your poorly designed and engineered Whirlpool product.While this letter will have no effect on my current defective product provided to me by Whirlpool, it makes me feel better and I have not had the attention span to listen to my wife complain while she is cleaning up yet another (whirl) pool underneath our fridge.

We purchased a Whirlpool oven a year and a half ago. Today the interior glass exploded while cooking frozen French fries. Whirlpool customer service indicates that this is unusual. Whirlpool indicated that the only way they will repair it is if we pay $375. We declined to pay an additional cost for this product which failed to function safely. In a quick Google search, it appears that the oven glass fails more frequently than represented by Whirlpool. We are disappointed in this product and the companys customer support and lack willingness to correct a product safety issue.

I love my dishwasher, have had no problems and it does a great job. Stainless steel interior is a plus. Give it a try, you will be satisfied with the performance.

On 12/27/2013 I bought a Whirlpool hot water heater from Lowes Model NU50T122-403. On 12-13-2015 the pilot went out. When I called tech support on 12-14-2015 they gave number what were call centers or person who returned the calls. So I called a local plumber that I used before. He came out and told me that had to replace the pilot. On the 16th 2015 of Dec. that did not work and told us the heater needed to be replaced. The replacement will happen today I hope with little to no help from Whirlpool. I would advise you to do your homework before you buy a Whirlpool hot water heater.

Efficient. I like the look and the controls. I trust the Whirlpool brand, but have purchased other brands. This is probably the best dishwasher I have owned. My only regret is that it is louder than expected.

Brought brand new. Had for ten years. Still going strong. Matter of fact all appliances are Whirlpool. Dishwasher, stove top, oven. I like the sharp clean look in my kitchen. Easy to clean!!

The dishwasher keypad failed after 1.5 years, went through 2 gas ranges, peeling paint and orange flame in less than a year. Now dealing with the washer, the pump is spitting out white plastic after less than a year. No more Whirlpool in this house.

Outstanding, however our location has a hard water rating and as such we have to use a deodorizer to balance this out. A wide range of variables which are a fit for my purposes. Interior dimensions and layout are more than perfect for my uses. This particular dishwasher is built in so blends aesthetically into the design of the kitchen seamlessly. The product has a drying system which successfully blows air over the top tray to eliminate wet areas within depressions of crockery, glass, and so forth, its excellent. There is also a light steam setting which removes tough deposits from surfaces.

I purchased this washing machine December 16, 2011. I paid $737.07 for this machine. 14 months later I had to repair the top of it which cost me $255 for the lid which the plastic around the lid was cracked. I had to pay $136 installation fee and two years later the exact same thing happened again, the plastic cracked. I have contacted Whirlpool which took a complaint - said that was all they could do. Ive contacted the store where I purchased it, they can do nothing. I read online there are many complaints about the lid on this washing machine. It shouldve been a recall. I will never purchase a Whirlpool product again. I will not pay to have it repaired again. I will give it away and purchase something else not whirlpool and not from Lowes. I expected some kind of compensation from whirlpool on this. I have all my receipts.

For the most part, the dishwasher performs well, but I wish they would ask the input of women when designing appliances. I just can’t figure out how having spikes on the top and the bottom racks is supposed to help in organizing your dishes better for proper cleaning.

I purchased a Whirlpool Duet HE front end loading washing machine. Less than two years after purchase, the machines tub and bearings failed amounting to a repair bill of $1035.00. Fortunately for me, or so I thought, I purchased an extended warranty for the machine. However, even though the complaint department was aware of the failure, the amount of the repair and the fact that I declined repair and was opting for the $500 reimbursement option, I was told that the claim, as it was called, would take 2-3 business days to process and if I was awarded (his words) the reimbursement, I could only use this money on a new machine at a Sears store and not on any new, but previous year model, or at a Sears outlet. None of these things were related to me when they took my $214.00 for the warranty. In all, my original washing machine of 22 months will have cost me $1414.00. My new washing machine, if awarded one, will cost approximately $400. The total cost to wash clothes for 10 months will exceed $1,800.00. Do not purchase Whirlpool front end loaders because the drum bearings will break (that is why they exclude them from extended warranties) and do not buy extended warranties as Sears makes out in the end.

I dont recommend this product to anyone. When you try to clean the washer it leaks out the bottom. After 2 years of use it now beeps 9 - 10 times and I have to reset it after each beep to get it to run. Then in the middle of the rinse cycle it does the same thing all over again. What a piece of junk. Plus it does not rinse well at all. Leaves a white residue on my blankets. NOT recommended at all.

There seemed to be an issue with the Whirlpool Cabrio Washer Pump. If a button comes off from your clothing or snap, etc., it gets trapped in the washer pump, causing it to crack and leak. Whirlpool on warranty only allows for one free change and anything after that costs $300.00. This is going to be the third time we are having problems with this and it is becoming, economically, a struggle for us. We have checked every button and snap to make sure they are fastened tightly, as well as any other type of items that may fall off in the wash and become trapped in the pump causing it to crack and leak. These pumps were poorly made and Whirlpool needs to be more aware of this problem rather than telling the customer that they are not aware of the situation.

We purchased the Cabrio washer and dryer due to the companys past reputation and our own past experience with Whirlpool appliances fully expecting to receive great performance and durability. We have had the pair just about 2 years and the washer started experiencing problems during the spin cycle. The unit would get out of balance easily and then it would stop without spinning, leaving the clothes very wet. Well, as our past experience had indicated to us the washer is usually much more reliable than the dryer, or thats the way it had been for us. So we only purchased the extended warranty on the dryer. Not being covered on the washer we located a local technician and he promptly diagnosed the problem as the transmission failed causing the noisy bearing and the failure of the unit to spin properly.Our tech quickly repaired the unit but this failure disappointed me to the point of contacting Whirlpool. Thats where I came upon this site and saw the multitude of complainers with the same type of problems and some that are worse than ours. Our purpose in this review is to add to the 1100 or more reviews that report the same kind of issues. We are now in the same mindset as the 1100. Will we ever buy another Whirlpool? Probably not, especially since it doesnt look like Whirlpool wants to stand with their customers to make it right. Customer support is just as important to us as the reliability we seek. I would much rather spend a bit more in the price than replace or repair the unit after the purchase. A little economics lesson for our friends at Whirlpool is that if you abandon your 1100 customers you will save about $440,000.00, but those 1100 will tell everyone they know of their problems with that product and as a result many thousands will never purchase a Whirlpool. So if we all influence 5 of our friends not to buy, then 1100 X 5 = 5500 people X an average price of $800 which equals about 4.4 million dollars of lost sales. Seems like a no brainer to want to stand behind your customers. We dont believe that any washing machine on the market should fail after a few months to 2 years. These products should be built to last many years and the maker of these products should have that goal.

Our Model # WRF532SMBW refrigerator was purchased on 8/21/14. In the last several months, it has begun having problems with ice build up in the bottom of the freezer, as well as water puddling around the front legs on the floor. I called Whirlpool and they suggested it was our water line, but it does not leak onto the floor daily. They then suggested I have a serviceman come out for a $120.00 service call, plus whatever other expenses that occur. Or, I could just pay $322.00 and that would take care of the service call, parts and an additional one year warranty. We just bought this refrigerator 23 months ago and it cost $1618.92. Now I need to spend $322.00 additionally! What a rip off. Do not purchase a Whirlpool Refrigerator or any of their other appliances. I see this is a common complaint and wish I had read the reviews earlier. The appliance is only 2 years old.

After reading all the reviews about the Whirlpool Cabrio washing machine, all I can say its just a piece of junk. We have replaced the agitator 3 times at $80.00 each, not including labor. Our clothes are never cleaned properly and it always seems to be out of balance. I will never purchase another Whirlpool product.

The door can be slightly open on the model GSC25C4EYY02, and the alarm will not register. Ive come home on too many occasions to find the food no longer at a desirable temperature. Im very bummed about this refrigerator choice. The refrigerator door open alarm is useless.

We thought we were going to love it. It has two bottom freezers so the capacity is fabulous, but the ice maker location subtracts shelf space. Love the French doors, but we can never find anything quickly. The biggest issue is the popping noises it makes that are sleep stealing in the night.

My French door refrigerator and freezer stopped cooling while under a 5 year warranty. The repairman came out 4 times to fix it over a couple months and I lost the ENTIRE CONTENTS of my refrigerator and freezer 3 separate times! I am a single mom working at a non-profit agency and I had to take 4 DAYS off of work to accommodate the repairman. Finally the repairman notified Whirlpool it could not be fixed and I was told by Whirlpool that it would be replaced under the warranty and I should wait for a call back, which never came. I called back after a few days to speak with the Exchange department and Mindy told me that I had to pay $1600 to get the exchange! When I asked to have the call escalated she flatly refused! What kind of corporation is Whirlpool that would treat customers this way? Never mind that the quality of their products gets worse with every passing year! Made to break so they can force you to buy a new one! Ive been without a refrigerator for 8 days already and cant feed my family properly with no place to store food!

N40T61-343 Whirlpool Hot Water Tank - Purchased this hot water tank and had problems keeping lighted. This hot water tank has never worked correctly, every week the burner needs removed and cleaned or the flame burns under burner. The wires burn up and you need to buy a new burner. I have bought two new burners and am fed up trying to have hot water with this Whirlpool unit. The gas company has been here three times, they blame a poor design.

ET8AHKXRQ00 - Contacted store where purchased brand new in box, also contacted Whirlpool Corp., was told no repair nor replacement could be offered. Paid $1,500.00, freezer still works but lower box stopped exactly 7yrs after manufacturing date and purchase. A lot of $ to pay for a refrigerator that costs more to repair than large purchase price. I am extremely upset with this situation and brand.

I bought a refrigerator from Lowe’s and the refrigerator had a lot of manufacturing defects. I called Whirlpool and 3 techs were sent to my house. After the last tech, Whirlpool decided to exchange the refrigerator. Since then, Whirlpool has been playing games with me.

I purchased this range/electric (ygfe461lvq0) two years ago. It worked fine, but once about a year ago, the oven overheated and the breaker had to be turned off to stop it. No error codes were displayed. Year two, the oven broiler element stays on regardless if using bake or broil. Oven will go into runaway mode and breaker or cancel button has to be pushed to stop it from over heating. This range is a fire hazard and should be recalled regardless of what age it is. I called Whirlpool at Sears which recommended a tech who arrived to tell me that the control board is shot and for a price of around $400.00, it could be replaced. What is up with that? I had to pay for the expensive tech, also for 15 minutes of work. Sears says that I should have taken the extended warranty plan for around $160. Do I have to pay for an extended plan to have my house burned down due to a defect in manufacturing from Whirlpool? This is disgusting that a company can get away with crap like this. How do you people sleep at night?

I have owned Craftmaster 30-gallon hot water heater and the only things reliable about it is trouble and aggravation. I purchased this in 2004. I have had to replace the controls, valves, wires, etc. three times in 10 years. And Im now looking at doing it a fourth time. The design of these parts are utter crap! Cheap plastic! After replacing these parts, this hot water heater works great for a few years, then invariably starts acting up. The pilot light goes out when the heater is supposed to kick on instead. Getting the pilot light lit again, is an exercise in futility! The red reset button once released, immediately extinguishes the ignition flame. Supposedly, after holding it down for 1-2 minutes allowing gas to build up, it should light the coils... and if it doesnt, youre supposed to wait 10 minutes to try relighting again. You can repeat this process for 12 hours, and if you finally do get this temperamental piece of junk to light, youre lucky. Customer Service has been useless in assistance. All they want to do is send you e-mail, and get you off the phone. Not to mention, Ive been told by many a rep that the hot water heater extinguishes itself, if water is overheated, and that it must be my fault for setting the temp too hot. Baloney... Ive been told that the underside vent must be cleaned every few months, so that air flow is accurate. Makes no difference one way or the other. And recently, Ive been told by a rep, that my 40-yr-old house likely doesnt vent exhaust out through the roof properly. This product is inferior and unpredictable. Its great when it works, and the pilot light stays lit. God forbid it ever goes out though! It is next to impossible to relight. I have spent more money on service technicians attempting to repair/replace parts, than it would have cost to simply by a new hot water heater. I miss the old days, when it was easy to light a hot water heater: Strike a match, turn the gas on, and instant hot water. No muss, no fuss. Having owned many properties w/ hot water heaters over the years, I have never encountered such repeat problems, as with this product. Its simply not reliable, and not worth the $$$. Never again, will I buy a Craftmaster Product. And I had no clue that there was a Class Action Suit filed, and a settlement involved in these faulty units. Whirlpool/Craftmaster should have notified everyone, who purchased one of their units. Now Im stuck w/ a constantly broken unit, and zero recourse. I will never buy anything Whirlpool/Craftmaster again, as a result.

It seems the quality issue of the LED of the washer Whirlpool Cabrio. It was broken from the screw part of the glass and the plastic/alloy and the glass. They would charge me $416 to replace the LED but I rejected and was still required to pay $85 for labor fee. I called the company and they didnt admit that was a quality issue but I just found many consumers had the same problem. If someone would like to have a lawsuit, please contact me and I will join.

We purchased our Whirlpool Duet model WFW9150WW01 13 months ago. The warranty was up at the one year mark. We chose not to purchase the extended service plan. After all, a washer should last at least five years right? Wrong! The front seal has gone bad. It is an $85 part plus shipping, plus hours of my time. So, I purchased a product that is supposed to conserve water and instead I am having to purchase a petroleum-based product (the rubber seal), as it would seem, every year or so! These companies have us snowed with the whole conservation bull! CFLs, High Effeciency, Bio Fuels, etc., its all a hoax! And it is a hoax at our expense. Does anyone just produce a good product anymore? Oh yeah, I forgot... Japan does! Our economy continues to go to hell while other countries are coming online. Get your act together, guys, before we lose everything!

Worst refrigerator (French Door Refrigerator WRF989SDAB00) ever! Even though this Technical Service Pointer was issued, it takes forever to get any satisfaction from Whirlpool. They were not pleasant to deal with when calling the Whirlpool Corporation. I had to research the problem while on the phone with their service representatives. The technician arrives and confirms that the evaporator in the fresh food section is indeed the problem but then it takes days for the parts to come in and then another appointment will be scheduled. Whirlpool does not provide good customer service. A refrigerator should last more than three years. Very disappointed and would never recommend Whirlpool to anyone.

Purchase at 2014 and still working and nowadays, they dont make refrigerators, washer or dryers to last more than 3 to 4 years. The quality of appliances, really such since the manufacturers are greedy. And after the 5 year Warranty expires, only Lowes buys back the the appliances and Home Depot. Their Warranty specifies that you have to purchase from them to replacement of an appliances if purchased from them!??? Therefore I would not buy any appliance from them. A refrigerator, washer or dryer, you can take parts from each one and build a whole new appliance, which is very disappointing! TO ME THIS IS BAD BUSINESS FOR AMERICANS, not all people know this by experiencing this yourself and I let people know about my experiencing this myself, manufacturers should make products in The United States of America???

My washer and dryer have been a great experience. Doing laundry has never been my favorite chore but these energy efficient and state of the art machines live up to their advertising. One of the best things I like about the washer is the ability to set the run time for a future time. I do wish the dryer had something similar.

I agree with all the other reviews listed here! How in the world is a washer to get clothes clean when there is no agitation? Or enough water to even cover the clothes? This is a complete waste of time, one cycle can take an hour or more, because the extra rinse cycle is necessary. And it takes 20 minutes to just sense the load. What a crock. And yes my clothes smell also. Please any recourse besides buying a new washer? Does Whirlpool stand by the product?

Our first Whirlpool washer barely lasted 1 1/2 years. They replaced it with another one that broke within 9 months. When it worked, it was great... When it didnt, it either overflowed or did not wring clothes tightly on the second rinse.

I bought my Whirlpool Cabrio Washing Machine in 2010. I hate it 100%. I have never used bleach in the machine. I use liquid detergent only. 2 things happen every day: #1: When I wash a load of colors, I take them out when complete and there is dry white powder like substance over the black clothes. It looks dirty but it just got washed. #2 About once a week, I will pull something out of the washer and there is a bleach spot on it. The last item that this happened to was a $200 sweater. It went in the garbage. This should never of happened with an $800 washing machine.

The machine Will Not Clean the Clothes. Had to Buy A Maytag Washer.

Thermal couple went out and nobody has one. You have to get it from whirlpool. This could be a easy fix with buying a $6.00 thermal couple but the one on mine has left handed threads. I took it to several parts places and they all said you have to buy it from whirlpool so you have to call the 1 800 number and they ask you how soon do you want it, 5 to 6 days to take a shower for $10 shipping, or $20 for 3 to 4 days without a shower or $32 for overnight? This ** should be free if they are the only ones that have it. I never heard of this crap before. The funny thing is they told me I should replace my water heater since the warranty is expired. Dont worry I will buy a new one someday and it will be anything but a whirlpool. I will never buy anything whirlpool again and make sure my family never buys whirlpool.

I bought my Whirlpool Cabrio Top Loading HE washing machine and dryer duo in February 2009. I carried an additional extra extended warranty for an extra 3 years. Now, at the dispenser where you add the bleach, it has rusted. The rust has gotten so bad the lid has detached from the body of the machine. I cant understand how a machine less than 4 years old could rust so badly. I called Whirlpool to complain and they suggested I get it repaired and my cost. A car that sits outside in rain, sun, snow and hail does not rust in 3 years. I bought the machines from Home Depot. The way Whirlpool has handled this, I will never buy another Whirlpool.

I bought a Whirlpool Dryer after reading an excellent review in Consumer Reports, despite it costing more than I wanted to spend. The first thing I noticed was a thump, thump, thump with every rotation of the drum. Then I realized that it took twice as long to dry my laundry as my 45 yr. old GE dryer, which only needed a belt, but which wasnt available anymore. I was disappointed in the Whirlpools performance, but that was only the beginning. One night when the dryer was less than 3 months old, I was in bed for the night and I heard the familiar thump of the dryer running. I went downstairs and could not stop it as it did not respond to anything on the digital control panel. I finally unplugged it. I called Whirlpool and they sent a new control panel, but I had to pay the service man.Not too long after that, the dryer heated up, but the drum would not turn. The serviceman said that it had come off track and he reset it. Shortly after, the door would not stay closed as the clamp that held it shut had fallen inside when I pushed the door closed. I replaced that. Then the drum continued to come disengaged because it was out-of-round. But, of course, the dryer was out of the 90 day warranty period too and a drum replacement would have cost more than the piece of junk was worth. So, I had it put back on for what I told myself would be the last time. Well, it was the last because the control panel went bonkers again and would go on by itself and only ran on one cycle if I plugged it in and unplugged it when it was done. I finally gave up and bought an inexpensive analog GE dryer which I never had any trouble with and dried the clothes in less time with less noise.

We bought a gas Whirlpool Stove from Lowes. We noticed it was not heating like our last stove and thought maybe because it was new. No the stove does not heat properly at all. I cooked a pork loin for 40 minutes at 350 and it was still raw in the middle. I have had to cook everything on 375 which makes the door handles and knobs very hot. I called Lowes and they patched me into Whirlpool after a 45 minute wait. The rep from Whirlpool said, you can look at the manual and figure out how to calibrate it. No I cant. I have a warranty that is what it is suppose to cover. Then I was on hold for another 20 minutes. Really no one should tell you to read a manual to fix a gas stove. I will not buy another Whirlpool item. Poor customer service and that make you feel you are bothering them.

Purchased 2 sets of the full sized refrigerator and freezer combo. First was 2005 and second was 2015, both new build homes. We had a few probs with 1st set but the 2nd has been a nightmare. Just like others we have lost time and food because of the constant problems. Avoid @ all costs!!!! Apparently they only care about lining their pockets and not the consumer.

My washing machine stopped working. I called customer service and got through to Tonya, in the Benton Harbor, Michigan call center. She was wonderful! Living is SW Florida, were having a difficult time right now dealing with the aftermath of Irma. Tonya is an angel during this trying time! Thank you Whirlpool for have exceptional customer service reps! Ill continue to purchase your products as a result.

When you first get the washer it looks like it can get the job done. Its the brand name and you trust to get the best clean from the washer. After a couple of months I dont see them clean. It washes with a couple of shakes back and forth and when my clothes are ready they seem like they were dipped in water. Not clean. It has all these fancy buttons for all different types of cycles and loads and they all seem to wash the same. As a mother of 3 kids I want my kids to put on CLEAN clothes. Not clothes that look like they have just been dipped in the water with detergent. I feel a good on cleaning board and my hands do a lot more than these high priced washers.

We purchased a new Whirlpool Cabrio Platinum W10405142B washer and dryer just over 3 years ago. We decided to go back to the top load as we were having so many issues with odor from our front load. We purchased the set at a Sears store in Timmins Ontario and we’re quite confident that we were getting an excellent product. From day 1 we have had issues with having to rewash our clothes. We have lint and white streaks on the clothes as if we were using powdered detergent and they are all tangled. We have always used HE liquid and at one point I switched to soap nuts to get rid of using chemicals. We have now changed to pods and still have issues. When the washer is spinning it is deafening. You can hear it outside for goodness sakes. It sounds like it is about to take off and fly.The cycles are ridiculously long. For a quick cycle the other day and a very small load it took 72 minutes... how is that quick? When the wash is done my clothes are all tangled up and are stretching things out of shape. I am careful what goes in my washer and how large my load is. I know not to wash sheets or towels when I am not home as they will eventually be unbalanced and have Sat all day in the washer only to have another hour of washing when I get home. We are currently doing some work in our home and pulled out the washer. The floor has a rust circle from God knows what. I will attach a picture. The lid not longer closes. I have to hold it down until it locks and it still pops up a wee bit.I do not understand why I am responsible for purchasing a new set when the product I bought should have lasted and not caused damage to my clothes or my flooring. How do we as consumers make the manufacturers responsible for things like this. If nothing else the appliances should be removed from my home by the Company and I should be reimbursed for damages and the cost of a new set. I will continue to look for my receipt as I keep everything and I am unsure what is meant by order #.

Needed a washer right away and have had Whirlpool before. Simple & easy to use. Not confusing to the average person or teenager for that matter. Reliability from Whirlpool is excellent. I have had many products from them and have enjoyed them all. They have been quite reliable over the last 9 years. They are out of date but they work. Not a lot of bells and whistles but still nice. They are both full size and have enough options for me. I am still happy with the pair and would purchase again if needed in the future. Price was good at the time as I cannot see spending $1K on them. Not always the more expensive is a good idea either.

I purchased an OTH microwave model #WMH1163XVQ-1 around 12/2011 from Lowe’s. Within a year, the paint started peeling inside of the microwave on the bottom. A few weeks ago, I noticed flames in the microwave and realized it wasnt my food but the microwave itself was on fire. Im glad I was close by to immediately turn it off. I hate to think what would have happened otherwise. Does anyone have any idea of what I can do about this? Would this still be under warranty? This is the first and last Whirlpool product Ill be purchasing.

Whirlpool should be ashamed for making a terrible machine. It does not get the clothes clean and it is always breaking down. It is not worth the money. I have never ever had a washing machine act like this. I have been RIPPED OFF!!

Havent even had the Cabrio washer for three years & Ive hated it since day one!!! First, our clothes dont come out clean OR come out with white streaks (changed soap, still happened!). Washing bedding is a nightmare! They are sopping wet & I have to wring it out. Finally broke down today & the repairman quoted over $600 to fix (paid $800). Take this piece of junk away!!! It cost me less to replace than get fixed; way to help the environment!

My washing machine is a front loader. Previously I would not have purchased one, but after using it for a year or so I have changed my mind. As long as I do not overload it my clothes come out perfectly clean using cold water, and partially dry so needing less drying time.

I purchased a brand new fridge in July of 2014 (model wrf990slam00) hoping refrigeration repairs were now behind me. They were not. The ice machine did not work from day one and they knew it was defective when I called so they had someone come out to replace it. Just over a year later it is not working again and my freezer will not freeze either. They tell me I am now out of warranty and any repairs going forward will be out of pocket. Congratulations Whirlpool. You make products that last a whole year. Do not buy Whirlpool. They could care less about you or the quality of their products.

The plastic holding the vegetable drawers broke and now they are cracking because nothing is there to hold them in place. This fridge has a freezer on the bottom, which I like. Unfortunately, I had an Amana before this and it was wonderful- just old. I had to settle for a smaller refrigerator and that is part of the problem.

I would like to invite everyone on here to join me in a moment of silence. My Cabrio has died after a little over 2 years of pure torture that I purchased for $1000 from Lowes. I have had nothing but problems since the day I bought this washer. I think Whirlpool needs to step up to the plate and take responsibility for the mistakes they have made. I will never purchase another product that is in anyway associated with the Whirlpool company. I wish I had my little washer that only needed a new switch back. I guess I am off to find a replacement for this $1000 mistake that I made. If I had the resources, I would file a lawsuit against Whirlpool myself.

When washing towels or a blanket or quilt, anything substantial it wont spin the water out of the laundry. This washer is only 5 months old.

Long story short, we replaced a very old Whirlpool water heater with a new one a couple of years ago... We have had nothing but trouble. First, pilot light wouldnt stay lit. Found out that it was defective.... Whirlpool DID offer a no cost conversion kit. Had to pay shipping and installation costs. Have had the plumber out four more times to try to ANYTHING to keep it lit.... No luck. He even spoke to a Whirlpool tech on the phone and followed his advice. I have filed an online complaint with Whirlpool and the site stated that I would hear back within three working days. Guess what.... no reply. I have four other Whirlpool appliances that I love, BUT as they wear out, I will NOT consider Whirlpool.

I have a microwave (Model: MH1150XMQ-0) in my summer home. The microwave gets little usage but the door has cracks in all the corners. I have two other friends with the same problem. This appears to be a design flaw and should be corrected. The microwave is still useable but I do not know how safe it is.

Our whirlpool gas range has a defect - the material around the control panel is peeling and flaking; it is not possible to clean it and it is likely going to get into our food. It has not been cleaned with anything harsh - I use warm soapy water or stainless steel cleaner. I use the same thing on my other appliances and they look fine. I am waiting for a tech to come and look at it but after reading other complaints I fear that they are going to say it is cosmetic and it is not covered. Sadly, we can no longer wipe the control panel if it is dirty because the stainless steel is flaking off and it gets all over the burners and I am concerned it will get into our food. I am willing to bet the paint that is flaking off is not approved for consumption.I wish I had our old Frigidaire Gallery Series range back. I regret replacing it. Whirlpool was not helpful. They told me to contact the place I purchased it. The place I purchased it said it is a manufacturers defect. Someone suggested painting it with stainless steel colored spray paint which sounds like it is going to look awful. The new panel is $148 but it will need to be installed and if there is a defect how often will I have to replace it? I am very disappointed.

Its a piece of junk. The only time it will finish a wash and spin dry is when it is empty. Otherwise, it stops and lists an unbalanced error code. I opened up the service panels and found no broken hangers or clothes. There’s no way to bypass the system. I have read of similar issues and of course, its just out of warranty. I assumed the warranty was like other brands but it’s much shorter. What to do? Purchase a washer with dials and not a brain; it will last years. Note that the models without a brain cost far less.

We purchase a French door refrigerator model G16SARXXF04 3 years ago with extend warranty and since 7/3/15 stop cooling making ice. Then 3 repair person came each week, 1 week later from the Lowes Warranty Dept. With no solution they replace the main panel, the ice maker. And again 8/14/15 stop working and 4 times I am losing the food. And this last time my husbands medicine which very expensive got damage and cannot use. They are coming again but anytime I take food out to dispose. Couple of day later the refrigerator start cooling so when the repair person comes say cannot do anything because is cooling. They are not giving solution. Call Whirlpool, same. And I am sick and disgusted!!! Dont buy Whirlpool.

We purchase a Whirlpool washer model # WTW5000DWI, SERIAL #C842 43102 ON 10/30/2019 and it has been nothing but a disappointment. We are senior citizens living on a very limit income with several health problems, and cannot go to a washeteria to wash our clothes. We had a washer that lasted over 19 years and when the motor failed I figured it was more practical to purchase a new washer versus repairing this old one. We had a very reputable Whirlpool dealer here and was very helpful and recommended this washer and the price was in our budget! Was that a big mistake, it does not clean the clothes, does not rinse the clothes with using the 2 rinse cycle and still, does not rinse a load of sheets. I bought a large capacity washer so we could wash 2 sheets at a time. Wrong! You cannot get more than a couple inch of water on the Deepwater cycle, so its like washing clothes on a riverbank on rocks, it rubs clothes together. On my wifes good clothes it will cause little balls of fabrics on them, clothes does not smell clean, and if its real dirty clothes, it will not clean or take the stains out. Its water efficient alright, it does not use any water!Its for sale, and I have talked to a lawyer. Whirlpool customer service was no help at all/All they want was to send a dealer to check it out, the only problem if there is nothing wrong with it that will cost me min. of $125.00. Warranty will cover a manufacturing defect, not a design problem which is what this is. I will just go to small claims courts and get my money back and be done with Whirlpool, hell they dont care! I would buy any washer that is cheaper and has an agitator, without a water efficient features and is top loaded model. It does not pay in this world where large manufacturing companies dont care.

Purchased a Whirlpool French door in April 2020 during the pandemic for 2K. The first week of owning it my fresh vegetables froze. I lowered the factory set temperature by one degree. The next week the ice maker stopped making ice. 3 days later it started up again. The 3rd week my freezer food defrosted and the ice maker stopped making ice. Called Whirlpool And requested a refund. They said, No we will send a tech. The tech determined the control board was defective. I had to empty the entire fridge and turn it off, defrost it for 24 hours. The headache to find someone to take your food! The part took 2 weeks to get replaced.The tech said, If this doesn’t work we will have to come back and take the back off to see what the issue is. Told to defrost again for 24 hrs. The ice was so thick we did it for 48 Hrs. 1 week later ice started to form in the freezer and the ice stopped working again. Called whirlpool demanded a refund and they said no. A tech will come again. I’ve relocated my food 3x already. How many more times can I do that! Whirlpool is not concerned about their reputation at all, as I read through other reviews of situations similar to mine. Do not buy whirlpool!

I found this site while looking for a part number for the thermocouple. Lowes had one, but not for the FG model. I decided to call the number on here from Chris to see where I could buy the correct one with left-handed threads. I was told that they would sell me the conversion kit, but I couldnt get just the $8 thermocouple. Then $47.90 later and the conversion kit is on its way. Im not happy about it but at least I got 6 years out of my water heater before the thermocouple failed. The plus side is next time, I can get the $8 part from Lowes and not be without hot water for a week.

Just purchased Whirlpool top load large capacity washing machine with no agitator at Lowe’s three months ago. I sit at the kitchen table in my freshly washed exercise clothes and smell body odor. There were six exercise items in the load and supposedly enough soap. The load washed for 45 minutes last evening. Yard work clothes washed yesterday are not clean. I had to remove grass from the bottom of the tub. When I iron my smocks for work, since I work with animals, I pick pet hair off of them as I iron. Judging from other reviews, this torture won’t last long, before I need to replace this piece of junk. My last washer lasted 20 years. If it didnt leak water, it would still be running. Thanks Whirlpool, I guess the joke is on me!

My 2 year old refrigerator died. I called Whirlpool and their customer service is horrible. Finally after weeks was able to purchase another refrigerator from them directly at a discounted price and they sent the wrong one. I kept it because I could no longer live without a refrigerator. Horrible company, terrible customer service and even worse product.

The Whirlpool duet front loading washing machine came with our new house five years ago. That machine has destroyed multiple clothing items including very expensive sweaters and undergarments. It has destroyed biking shorts and just about anything of value. Even destroyed the bags fur delicate clothing. I have to get a repair guy out every year to replace the bellow too! It is terrible!!!

Do not waste your valuable dollars on this refrigerator. Not even 5 years old and have had nothing but issues with this fridge. The ice maker quit a few months ago, started leaking water from somewhere behind the wall panels and now the freezer door is frozen shut and the refrigerator section is warmer than the outside air. Did I mention that this refrigerator isnt even 5 years old yet? A piece of junk is a piece of junk and this fridge is a piece of junk!!!

We have had a Whirlpool dishwasher for about 2.5 years and have been happy with how it cleans dishes. About a year ago we replaced our counter top and in the process had to adjust the bend in the mountain brackets that attach the dishwasher to the underside of the counter. This requires flexing the thin piece of aluminum at the perforated line. In the process, one of the brackets snapped. The other was barely still intact and broke several months later. I tried jerry-rigging them, but eventually decided to replace them and called Whirlpool customer service to ask for replacement parts.Unfortunately, Whirlpool wanted to charge me $10.50 apiece and another $9.00 for shipping and handling. These parts could not cost more than a few cents apiece. I was shocked that they would charge me $30.00 to replace these flawed parts. Never have I had such and experience with any customer service department. The three people I spoke with were all rude and unapologetic about my situation. Two blamed it on the install...Ive installed plenty of dishwashers and never had any problems in the past. Even if it was a failure on my behalf, the simple replacement of the parts for a reasonable charge would have been fine by me. I told them Id be happy to pay a few dollars and to pay the full shipping fee (which was also high, in my opinion), but they refused to meet me halfway. I can only think that this is part of their business plan...make dishwashers with sub-par parts, and then over charge for the replacement parts when they fail. Well, I re-upped my jerry-rigging efforts and have improved the engineering of the faulty part. Save my $30. But Whirlpool will never again get my business and Ill be sure to steer clients and friends away from this brand as well.

I purchased the Whirlpool Cabrio Washer thinking I was purchasing a quality product. Unfortunately it was one of the worst decision my wife and I have made. The bearings (lower) only last about 2 years. We purchased the extended warranty and the first time it was covered. The second set were not covered and now we will have to change them again. We will not ever purchase another Whirlpool product. I contacted them several times with no positive results. I still saved the last worn out bearings to show the CEO. The engineers do not have a very good idea to make the lower bearing last. Where I purchased the machine they told me after the first change that it would happen again and they were correct. If anyone needs to contact me about this product feel free. NEVER EVER BUY A WHIRLPOOL PRODUCT.

We purchased a Whirlpool Cabrio, top load washing machine WTW6600SW back in 11/07. Last week (todays date is 8/19/11), the machine sounded like a plane taking off when it spins out. When the local service technician came out this week, he said that the bearings are shot. Since the tub and bearings are all one part, we were told by the technician that the part and labor costs would be $379.99 to repair it. We originally paid $799.00 for the Cabrio, less than four years ago. Whirlpool would not even give us a concession of a new tub and bearing part as it was out of the 1 year warranty.

This product deserves ZERO stars! I purchased a Cabrio washer - dryer in October, 2013. I have carefully followed the instructions for the washer. I am hugely distressed about the large amount of money I spent on a washer that is absolutely terrible, horrible, awful., no words can adequately express how bad this so-called washer is. The low-water washing has torn up all of my new towels in the matter of a couple of washes. It has completely ripped out the hems of the towels and pulled long ragged strings in the towel. And these were not cheap towels. I am mad at myself for not researching better before buying. I hope my complaint can save another consumer from the misery I am suffering because of this shameful product.

I had a Whirlpool washer for three years that I bought at Sears and it started making a noise. I called Sears repair and they said it was the bearings. Would cost 600.00 dollars. The machine is still running making a noise are there more in a machine. I will never buy a Whirlpool product. I just lost my husband and I cannot find the bill but I am calling Sears tomorrow.

We have front loaders. Far, far less damaging to the clothing than a top loader with agitator, would never go back to top loader. That comes with a caveat though. There is a difference you may not realize between the two styles. With a front loader comes a little maintenance. You will need to clean the washer periodically. Most all the stores sell the cleaning tablets and no, not all cleaners are created equal. I will only use Affresh after testing most of them. With a front loader there is always some water in the bottom of the drum, even after the cycle ends and even when it looks empty. So if you wash real dirty or smelly things, you’ll want to run an empty cycle to rinse out that leftover water or run with cleaner.In between wash days you’ll need to leave the door open so it doesn’t mold or mildew. The door gasket/seals will show mold and mildew and or you’ll get a mildew smell in your clothing. The only issues we’ve had with these units were the learning curve on front loaders in general and with the dryer we had the water valve for the steam function stick open (after 5 years) but it was due to calcium build up from our well water, not a issue with the machine itself.The dryer lint screen could be better. It is vertical so as the lint builds up during a cycle it drops to the bottom and accumulated at the bottom falling off as you pull it out each time to clean it. The lint catches on a crazy amount of extrusions inside the lint trap which also makes it nearly impossible to get down in and effectively clean all the crap out. One last thing if youre changing from top to front loaders. Buy the peristalsis, they’re expensive but it’s a pain in the butt to get stuff out if you don’t have them. Overall we’ve been very happy with our Whirlpool front loaders and would confidently recommend them to you.

I like the fridge raider. It works great, I have had no problems. It has good space in the fridge raider part, but very small freezer. It’s a freezer onto fridge raider on the bottom. I would like more space in the freezer area. I would buy another Whirlpool.

Purchased a Whirlpool refrigerator model WRF560SEYM in June 2014. In February 2015 the ice maker had to be repaired because of a leak. Now in February of 2016 the ice maker and water dispenser are leaking. Because the warranty is one year, Im basically stuck with a refrigerator that sucks. Not only is the ice maker and water dispenser broken, the door sometimes doesnt shut properly and the shelving couldnt possibly be more cheaply made. This refrigerator is in a vacation home and has barely been used. I have purchased many Whirlpool appliances on the past and have never seen such poor quality in an appliance. The only thing Whirlpool can offer is sorry youre stuck!! No more Whirlpool for me!!

This morning another chunk of our Whirlpool Microwave handle fell off while I was cooking breakfast. I got on the internet after breakfast and typed in whirlpool microwaves to see if anyone else had experienced problems with their microwave handles and found this site. We purchased a Whirlpool Microwave oven from Lowes in 2011 (over the range model). About two weeks after it was installed, I noticed a crack in the handle. Then a few days after that, a small chunk of glass/plastic fell off of the handle when I shut the microwave door. Since that time, the door handle has been steadily disintegrating. Sometimes chunks of plastic fall off when one shuts the door, even if you are very gentle. Chunks of plastic fall off nearly every time I clean the microwave door, even if I dont touch the handle. Sometimes chunks fall off randomly when Im not even using the microwave. Pieces of plastic have fallen into my cooking pots a few times. Perhaps the steam from the cooking food loosens the cheap glue holding the handle on? What an inferior product! I am very dissatisfied with Whirlpool and will not recommend their products to anyone.

Avoid Whirlpool refrigerators and dishwashers. Fridge sounds like someone’s trying to get out. Repair person said it’s icemaker and typical. Dishwasher has little friction gaskets that keeps the door from falling open. They’ve been replaced twice and found one on floor today. Plastic end of slider for upper shelf keeps falling off repairman replaced it showed me how to put it back on. This falls off regularly. Range has coils underliner of oven. Takes forever to preheat and self cleaner cycle is a joke. Million dollar condo with upgraded crap appliances.

I have hated this Cabrio washer and dryer set since the day they were delivered brand new by Best Buy a couple of years ago. The washer does not clean well, often does not spin dry, and leaves some clothes dry after a full wash cycle!!! I have to wash small loads on the deep water cycle to even have a chance at cleaning the clothes. The clothes are so dreadfully compacted and tangled that it takes great effort to birth them out of the washer, unfurl them, shake them, and put them into the next torture machine- the dryer. It is as if Whirlpool intended to build a machine to twist clothing so tight that it requires a bodybuilder to untangle the clothing. Then the items are so incredibly crumpled that ironing has found its way back into my already busy life. Ironing is a massive challenge to the degree of wrinkles in the clothing. The slanted tops are icing on the cake. Cant even pull the clothes out of the dryer to the top of it because they slide right off. Cool.

My NEW Whirlpool top loader just stopped working. I bought it in June 2015. The extended warranty I purchased ended at the end of June of this year. Guess what happened a few weeks later? The thing died. Seems totally fishy! My parents washing machine lasted 20 years. Why does this one die weeks after the warranty expired?

We ordered the Whirlpool 6.4 CuFt Electric Slide-in Range WEE745HOFS from Costco on 1/3/2017. It was delivered 2 weeks later. The FIRST time we turned on the oven the top heating element caught fire during the preheat and damaged the interior of the oven! The interior paint was completely burned off above the fire, exposing the raw metal. Costco called Whirlpool for us to ask for a replacement oven. Whirlpool refused. We called too. Whirlpool sent out a repairman who replaced the element and PAINTED the damage on the top of the interior.For weeks, every time we turned on the oven, the house filled with smokey paint fumes. I have a chronic lung disease (sarcoidosis) so the paint fumes were a serious problem. We stopped using the oven. Weve hardly used the oven since that time because we have a nice, large countertop oven. I turned on the Whirlpool oven again in January of 2018. The top element burned out AGAIN after less than a dozen uses! I was 2-3 days past the purchase date and again Costco tried to advocate for us but Whirlpool refused to help in any way.My next door neighbor purchased this exact oven two months before we did and she has had the SAME problems (and worse!) with NO help from Whirlpool! I have HATED this oven even though we mostly use the cooktop. A $1300 oven should NOT burn up an element in less than a dozen uses! The cooktop is very difficult to clean, scratches and stains easily. The trim and panel also scratch very easily. Yes, I did purchase the Whirlpool cleaning kit and follow all directions carefully. My next door neighbor says dont bother trying the Whirlpool Aqualift cleaning feature because it DOESNT WORK! She hates this oven too. By the way, ALL of my appliances are new Whirlpool appliances! So far the dishwasher is doing ok but the microwave is 4 months old and the door is not closing completely, so it has to be adjusted often or it clicks rather than cooking. VERY DISAPPOINTED IN WHIRLPOOL!

I have a two-year-old top of the line Whirlpool Duet Steam washer. Cleaning performance is adequate at best, but my biggest complaint is about the visible mold buildup that collects on the water dispensing plate as well as on the detergent, bleach and softener dispenser and rubber lining of the washer opening. I have cleaned the removable detergent dispenser weekly since purchasing. The water dispensing plate has a continuous buildup of thick black mold that can only be removed with a tooth brush and bleach and only a small portion of those openings are reachable. I have cleaned the machine with Affresh as recommended and exactly as the manufacturer recommends. Nothing changes! I contacted Whirlpool and was told this was normal for all washers in which some moisture always remains and that I should continue to clean and leave the door and dispenser drawer open to allow the areas to air dry. So, I have done all of those things for the past year and nothing has changed! I received notification that a class action suit had been filed against Whirlpool for this mold issue but have not been contacted in any other way. Not only is this mold visibly disgusting but certainly is worrisome from a health perspective. When I contacted the company a second time, I was told there was nothing that could be done and it was in no way a design flaw on the part of Whirlpool.

On December 21, it became clear that I needed to replace our 13-year old Rheem water heater. We decided to buy one from Lowes, 36 miles away and have a handy man install it. He installed the new Whirlpool 50 gal gas water heater with a 12-year warranty on Friday, the 22nd, but could not get it to stay lit. He called Whirlpool to troubleshoot. They said it could be one of two parts and that they would ship the parts on the Monday after Christmas. He asked who would install and they recommended a local plumber. He called that plumber but they indicated they did not do Whirlpool warranty work and would have to charge.On Monday, I called Whirlpool and was assured the parts would be shipped that day for overnight delivery. I confronted them about the local plumber not doing their warranty work so they set up an appointment with a company called A&E for Wednesday morning. On Tuesday morning, I called Whirlpool to get the tracking number on the parts and was told that they did not get shipped on Monday as promised but would be shipped that day, arriving by the end of the day Wednesday, too late for the appointment for installation.By Tuesday night, my wife got on this site and was appalled to read the numerous identical complaints. I decided that Wednesday morning that I would hire a plumber to remove the Whirlpool and install another so we would not have a lifetime of problems from Whirlpool. The plumber installed a different water heater. It started right up and we have had no problems since. I got an R or RA number from Whirlpool which I think they only gave me because the parts had not arrived on time and I returned the piece of ** to Lowes for a refund. Lowes has a seven-day return policy of these.

Despite always using the designated (he) detergents and trying many different brands in appropriate amounts, this washer always leaves an ugly white residue on clothes. This happens all the time, requiring whole loads of clothes to be rewashed, sometimes more than once. This defeats the whole purpose of conserving water, which is reflected in our water bill. We also placed the laundry room on the second floor to make it easier for me with my disabilities. I am constantly having to climb the stairs when the machine gets unbalanced in addition to the extra loads from the residue. I was very excited to purchase this machine. Unfortunately, these feelings didnt last long.

Whirlpool Washing Machine WTW4800XQ4 - This is an expensive piece of garbage. My clothes come out with lint still on them. They do not smell clean and in fact, I wonder if they even are. My blankets come out heavy and soaking wet, so much so that I have to repeat a rinse and drain cycle before I can place into the dryer. The machine is always off balance and its so loud that my almost deaf grandmother who cant hear a thing wants to know what that noise is when shes halfway across the house each time Im doing laundry. Ive called Whirlpool and they have sent a tech out who insisted it was I who did not know how to load a washer and that was causing all of the problems. I found this interesting since I am 37 and never encountered difficulty with a washing machine before. Our visit concluded when he insisted it was user error and went on his way. The next day, the washer was not even cycling, and I phoned whirlpool back. This time, there was a computer problem and there was no arguing about it. The technician came back out reset the internal computer. The machine seemed to run more quietly for about a week, but went right back to its old loud self. The only improvement Ive noted since then is it does not move across the floor now while washing. I wish I never bought this thing and would certainly never recommend it.

The repair technician just left telling us that our Whirlpool Cabrio washing machine is fine. It is a little over a year old, makes LOUD noises as it runs, doesnt get the clothes clean and often doesnt even get them wet. The clothing sits above the water and comes out with pet hair, soap and dry spots. We use it the way the manual directs but it seems to be a totally defective machine. We sure wouldnt sell it to anyone nor give it away to some poor unsuspecting soul. Guess it needs to go to the dump. Shame on you Whirlpool for taking advantage of so many of us.

We purchased a Whirlpool refrigerator in December 2017. Since July 19 we have had the same problem with the refrigerator three times. The technicians don’t know how to fix it and Whirlpool refuses to replace it. The customer service rep was ignorant on the phone and could care less about a problem. Even though there is a lemon law they refuse to replace the refrigerator. We have to defrost the refrigerator every 2 to 3 weeks so will cool down again. Whirlpool is the worst company we have ever dealt with customer service wise. Lowes will not do anything about it because it’s within the first year.

I purchased a gas hot water heater from Whirlpool. I have had problems with it since it was new. Whirlpool kept sending repair parts, which I installed, until the warranty expired. Now they say “Sorry Charlie, the warranty has expired.” The water heater has never been fixed. They just dragged it along until the warranty expired. Whirlpool has no complaint department or the repair place will not give it to you. They told me there would be no use for a complaint department. They would just tell the same thing the repair was telling me.

I thought the Calypso had issues until I got the Cabrio. It does not use enough water to get the clothes clean, it leaves them in a tangled mess, and no matter how carefully I load the clothes it is always off-balance making enough noise to wake the dead!