Bought a side-by-side with extended warranty model ED5VHEXVB01. I had a problem with the ice door. They came out, said they saw a bug, left no comments made, received no word from company. Finally, I called them to be informed on the bug problem. They canceled my warranty with no refund given. Now this will be the 3rd time I have to buy. The starter/overload relay fridge is only 4 years old (out of my pocket). I was told by a parts company this problem the company knows about and will not resolve. My advice is RUN, DONT WALK, away from ALL Whirlpool appliances.

It does not clean as well as I would like. I have to wash the dishes before I put them in the dishwasher. It is also much too noisy for my liking. It has the pot wash and the dish wash. It has several types of cycles, long - short and it has a drying mode. My next dishwasher will be bigger so I do not have to run it every day. My next will be stainless. This particular dishwasher is nothing special but I have my eye on one with the buttons in the top of the door so nothing is visible on the surface. My dishwasher is getting older and I will replace it soon.

I am following up on a review I submitted on April 22, 2015 about a Whirlpool refrigerator with french doors and bottom refrigerator. At the time, paint was falling off from the door as pictured in the previous review. This another chapter on this story and probably the closing chapter. A few months after the paint event which I could have lived for a while, the right door hinge literally disintegrated leaving the door without support. The door seals material is of such poor quality that they have disintegrated and the water condenses inside. The bottom photo shows hinge components that came off the door hinge on the kitchen floor. The second photo from the bottom up photo shows how the door scraped the plastic of the freezer door top trim if the door is not lifted to clear it. The second photo from top to bottom shows the door over the hinge pin if I am not careful lifting the door to clear the freezer door.The first photo from top to bottom shows how the door remains open if not lifted so that the door magnetic seal keeps it in place. It is very hard for me to believe that a country like the United States of America treats its customers with no respect. I met my obligation to pay the amount on the price tag of this appliance but I cannot say that Whirlpool did its part of providing a basic quality product. There is no consumer protection agency in this country to protect consumers from corporate predators that have no sense of a fair deal with a customer. So here we are, being abused by United Corporations of America. I hope the future brings a different understanding of the american people on these matters. Thank you for the opportunity to express myself on this matter. Next step... buy a foreign made appliance that will support another country work force... sounds familiar.

I love my Whirlpool gas stove and oven. We opted for the convection feature as we are a family of 7 and often need multiple items in the oven. This was a very useful detail. I didnt know I needed that. I now cant go without!

I purchased my water heater at Lowes and had it installed professionally. I suspected something was not quite right on numerous occasions because the hot water recovery time seemed excessive. I finally called Whirlpool and they gave me the names and numbers of two companies that were on their list. The first asked for the model number and normal information and never called back. The second showed up spent five minutes charged me 78 dollars and said they could not get the part (gas valve) I needed. And if I could get it from Whirlpool they would charge me 250 to put it on. They also said Whirlpool made horrible water heaters and I should save myself the trouble and just replace it. I have since heard from additional plumbers and the gas company to stay away from Whirlpool. I did have the water heater replaced. When they did it and they drained the old water heater it had so much sludge in it draining it was very difficult. The sludge is mystery since I have a softener in my home and it should have prevented that. The individual from that gas company said that was just one of the many issue others had experienced with these heaters.

Bought all Whirlpool appliances for my home and the dishwasher doesnt work right and all that they can tell me is its not even 7 months old. They dont have any repair technician around where I live so Im on my own to get it fixed. So much for getting your moneys worth.

Replaced an old water heater with new Whirlpool 40 gal. short natural gas water heater N40561-403. Good instruction, very clear directions. Also purchased at Lowes was a Utilitech universal gas water heater installation kit. The nipples provided in the kit screwed very loosely into cold water inlet and hot water outlet. I used teflon tape and finished the installation. When I turned the water on both fittings leaked. I couldnt tighten the nipples any further so I shut the water off and drained the tank a bit and reinstalled the nipples with at least 8-9 wraps of teflon tape. Im not sure if that is normal or if nipples were under size or if the cold water inlet and hot water outlet were larger dia. than normal. FYI.

I purchased this Whirlpool, model YGY397LXUQ04, electric range in midsummer 2011 and used it very infrequently for approximately 5 months as we were away for 6 months during the winter. On approximately June 15, 2012, we found that the keypad would only register 350 deg. F for the oven if we pushed the bake button two times and the oven temperature would go up to 550 deg; F if we pushed the 7 button 3 times. In discussion with the service manager from Whirlpool, he advised that the stove was out of warranty and they would supply parts at no cost but we would have to pay the labor costs which in my estimation would cost over $200. After searching the internet for similar problems, it was evident that this problem was not uncommon. I am concerned about the quality of this product and if it can possibly be a fire hazard. I would not recommend this product as the quality, possible safety issues and reliability are a significant concern.

My oven was a lemon from day one. The light bulb would not light, the oven would not come on. Had the repairman in cause it was under warranty, he replaced the gas valve. A month later the same thing happened, the oven did not light. Have been putting up with this for a little over a year, it is finally off warranty. Same thing happens, you go to cook something and it will not light, then the oven door broke! We had to pay to have a new hinge installed. Whoever heard of a oven door breaking? I have had ovens 40 years old and they still work and the door doesnt break. Needless to say, my oven is still doing the same thing, lights sometimes and other times does not. Called Whirlpool several times, they are nasty and wont stand behind anything. Customer service says there is no lemon law for stoves. I will not ever buy another Whirlpool anything and that is not a threat but a PROMISE.

I have owned the machine for 1yr and 6 months, bought new from reputable company. The washer always had kind of a clunk sound which the manual says is normal. Clothes would have white marks and streaks after was but disappear when dry. Clothes would seem damp, never like they were completely washed. Went to do a load last night and thats when it stopped working. Powered on, cycle selection was fine, lid locked, typical clunk noise, then nothing, no water. Paused the cycle, lock lid light flashed but didnt unlock. Machine powered off on its own and unlocked. I powered it back on after 30 minutes and it wouldnt let me change the cycle, panel selection was frozen. So I powered it off and contacted repair. They think its the water inlet? Pending repair to see for sure. This is not OK! I had an older machine from the 90s that was still working before I bought this one. So sad to have this type of product from this company.

The average life of a refrigerator is 11 years. We purchased a Whirlpool convertible refrigerator (Model EL7JWKLMS02, Serial # EWR1339731) on 6/12/04 from the Lowes here in Visalia, CA. The first delivered was DOA and Lowes delivered another. That should have been a warning sign. We have had several problems with the product, as early as 2006. All repairs went through Sierra Appliance & Franks Appliances.We are now in the market of another refrigerator to replace this one. We have had to have freon added now for the third time. Sierra Appliance was unable to find any leak, but each time, the freon was depleted. In addition to the health hazard of having freon leaking into the house, we have had the distinct displeasure of having to deal with food waste, etc. Because of the ongoing problems with this product, we are now facing the reality of purchasing another refrigerator to replace this Whirlpool product.Due to this, I feel it is difficult to consider another Whirlpool product and will question any product to ensure that it is not Whirlpool-related. If there is anything that Whirlpool or Lowes can do at this point, it would be appreciated. Thank you for reviewing this note of dissatisfaction. It appears that we will be shopping for a new refrigerator this weekend unless we hear from Whirlpool. In any event, I would like this recorded as a complaint from a former customer.

I had noticed water on the floor and just thought someone left the freezer open. It started happening about every other day. I read online that it was probably from the drain in the bottom on the freezer being clogged or frozen, and I found instructions on how to fix it. After we took the door off, the drawers out, and the back panel off, then we started thawing the drain. Finally, I got it cleared out. Here I am, a month later, there’s water on the floor again.

Sept. 2011 purchased new Whirlpool bottom freezer model GX2FDXVA03 and in Dec. 2015 had to replace it after paying for 2 service calls, last time was told cant be repaired. First found ice in bottom of freezer which was caused by Whirlpool installing a rubber nipple at bottom of drain line with such a small opening it clogs quickly. Couple years after that stopped working had to replace circuit boards, now its leaking Freon and no way to be repaired. If you call Whirlpool all you get is big circle of feel good call centers. Best offer was discount on new refrigerator. Told the person Why would I want to spend another $1300 on junk?

We saw water all over my wood floor and traced it to the lower freezer unit of my 15-month old refrigerator/freezer. We had to call a repairman which traced the problem to a frozen defrost. He put in a new thermometer at the tune of $200 and now we have to deal with a wood floor problem on top of it. I purchased because Whirlpool was always known to be a quality product. I wont make that mistake again.

Just bought the Whirlpool 3.5 cu ft, Top Load HE washer (model WTW4815EW), but of course, the sales person did not explain that HE meant LOW WATER USAGE. Wish I had done my homework. FIRST LOAD, clothes seem to be beaten to death, and must pour in detergent before you load clothes. So, Oxyclean detergent I always used in my regular (NOT HE) washer put a hole in one towel and discolored (faded out) the others. Also seems that the fast and hard agitator would not (logically) last very long. It seems to be working very hard. Im SO disappointed. Called Whirlpool to say I dont like it. They said to call Home Depot and see what they will do about an exchange. When I did, my sales person said that almost all the washers he sells are HE. I want the old type washer back that allows me to add more water if I want, change the cycle and water levels at my discretion, add detergent when I want to, and soak clothes if I wish.

We originally became alarmed by an awful smell and noticed that our Whirlpool Conquest side-by-side refrigerator freezer/fridge was not keeping food items cold. Upon further inspection, we saw that the compressor starter in had started fire and melted. Our refrigerator model #GS6SHAXLS42 and serial #SM3832794.

I purchased a $950 whirlpool refrigerator from Lowes in Tucson. 2 months after the 1 yr warranty expired, I paid $450 in repair bills to have it fixed. After 9 months of visits by the repairman and loss of hundreds of dollars in spoiled food, they deemed my fridge unrepairable. Then Whirlpool called me and said they would exchange my fridge for a better one for $688. My loss is now up to approx. $2000 counting spoiled food.

I purchased this washer 3 years ago. At year 2, I had to replace the RPS part. The codes that appear represent 2 different issues as well: one being the RPS part and also for the control panel. In less than 1 year since this replacement, it is broken again! The clothes do not get very clean. You cant soak whites in hot water and bleach (it drains after 5 minutes if you stop it). You have to use the bulky setting to get enough water to actually wash your clothes. If you get too much detergent, your clothes comes out crunchy feeling even with the extra rinse.I thought this Whirlpool product would be great since my 22 year old dishwasher is a Whirlpool and still works but as the old saying goes... They dont make them to last like they used to. To say this washer is a POS Lemon is an understatement! I also have the companion dryer and it is starting to have problems including the door latch breaking into pieces. I will never purchase another Whirlpool product again! I have been told that Kenmore and Maytag are also under the Whirlpool umbrella so Im not sure what I will buy next. My recommendation: DO NOT BUY THESE PRODUCTS!!!

In 2011, I bought in Croatia, for the start, 2 washers (model 3LCHW9100WQ) and 1 dryer (model 3LCED9100WQ) and opened the first self-service laundry in Pula, Croatia. Since the beginning, I had problems with the gum (black). After the washing cycles, you could see black lines on the laundry. Whirlpool Croatia denied that the gum can be the cause. After two months, they gave me new gums, but the problem still exists. After 5 months of work, the first malfunction on the washers started. The biggest problem is that it took and still takes them up to a month to repair them. And these problems I have ever since. Also, the error codes never showed the correct malfunction code. In global, if I take that I have these washers and dryer for about a year, they were out of function for more than 3 months. The warranty expired in April 2012. On these reasons, I cannot recommend any product of Whirlpool, and I have to change to another company to buy more washers and dryers.

Cabrio WTW8200YWO - We purchased this washer five years ago. About a year ago it started getting noisier and noisier on spin cycle. Now it sounds like a jumbo jet taking off. A Google search quickly revealed this is a ubiquitous problem with these washers. As we are in our 70s and dont have kids at home, we are very light users of the washer. First, I would suggest that no one buy this washer. Second, I suggest that Whirlpool should recall these washers. I called Whirlpool and it turns out they clearly know about this issue. The good news is they will offer you a discount on repairs or even on a new machine. The bad news is it will still cost you several hundred dollars to fix their design defect. I suggest that you avoid purchasing Whirlpool products both because of their defective design and because of Whirlpools unwillingness to take responsibility for these problems.

My wife and I purchased our new home in November 2014. The house was a foreclosure and therefore owned by a title company who gutted the home and installed all new appliances. Less than a year of ownership, the ice maker on the side by side fridge broke after normal use. Not having proof of purchase, I appealed to Whirlpool given the nature of my situation. They did NOTHING but try and sell me a new service agreement they offer to have it fixed. They cared little about my brand loyalty, situation or circumstances - all they wanted was to make more money off of the consumer. What ever happened to companies being accountable for the products they produce? What ever happened to companies wanting to do the right thing in order to retain loyal customers and increase satisfied word of mouth? Stay clear of Whirlpool... Theyre only out for themselves.

This oven/range (W10665261B) has a cleaning feature that DOES NOT WORK! Do not buy unless you want to hand scrub the oven without any cleaning products. No one at the company cares. I will discard the oven.

Stainless steel side-by-side refrigerator (4 yrs. old) - I have to continually clean the rust stains. Ive used the products Whirlpool has suggested and the rust continues to appear. Lowes extended warranty does not cover this problem because it is cosmetic; Whirlpool reps say its due to the coastal area where I live and that they cant do anything about it! I understand that there are many customers experiencing the same problems with Whirlpool products. Their customer service is worthless and is their warranty to stand behind their products!

I purchased this monster in 2012 and after six years of enduring not enough water to actually wash the clothes for years, now the bearings have gone out making it sound like a jet engine is in my family room when it spins. After researching the bearing issue, I find it will cost $250 to $300 to have them replaced. Its also a common problem in this model even when the washer isnt at all worn out and old. That combined with the fact that my clothes dont smell clean and some blankets come out not even wet at all, Im done. I wont ever buy a water efficient washer again. Churning the dirty underwear around with a few cups of water isnt acceptable. NOTE: The bearings left months after the extended warranty expired. Just like clockwork. I purchased a much cheaper - center agitator - washer with a deep water option available. It was half the price of this top of the line Whirlpool Cabrio Washer.

Weeks ago, we received a new refrigerator from Whirlpool. Never really got down to temp. They replaced the compressor and still does not work. You would think a company like Whirlpool would replace it. That is a joke. They want to try and repair it again, another compressor? Now I have thrown out the food in it and feel like Whirlpool could care less. DO YOURSELF A FAVOR< DONT BUY ANYTHING MADE BY THIS COMPANY OR THEIR OFFSHOOTS.

Whirlpool Cabrio WTW8500DC0 - 2 months out of warranty, 14 months old. Motherboard fried. $300 if I do it myself. $550 to have it done. The unit was $780 on sale. Brand new piece of junk. Zero stars but thats not an option. Quite honestly, it doesnt clean very well and it doesnt rinse very well so we have to rinse twice to get the smell out if we use bleach. So whats the sense in buying a high efficiency washer? I work outdoors and weve had cheap washers in the past that clean much better and lasted many years.

I love my washer and dryer but am a little disappointed in a few areas. First, my washer stopped spinning normally after a few years, I forget exactly why. Then my clothes were too wet when it was done. My dryer then did not get my clothes dry in one cycle. Also, it was going to cost $500 to fix my washer which wasnt worth it. But Whirlpool did send us a new tub and all the parts for free. Thankfully my husband is handy and after finding a YouTube video, replaced it all and now it works again. My dryer still doesnt always dry everything all the way. I often have to do 2-3 cycles in the dryer to get my clothes dry. I thought there was supposed to be a sensor that would keep the dryer going until there was no more moisture. Maybe that is broken too.

Whirlpool gold series refrigerator - We obtained this appliance in 2013. The ice maker stopped making ice. Later on it began to make super loud popping noises. Stops cooling, doors are rusting, drawers are broken. We do not have extra money for costly repairs. The Whirlpool brand was worth $2500 and the letdown priceless. Do your homework before purchasing a Whirlpool!!

Whirlpool Energy Smart Residential Electric Water Heater - On top of this water heater is a junction box. If it goes out, so does the water heater. I am on my fourth junction box, at my expense on three of them plus the electricians bill times two. They finally sent me one free!

No response from Whirlpool, but I did find out what the rust was. Instead of using stainless steel or plastic or rubber, the inside light frame is made of a cheap metal that has rusted and is literally falling apart, sharp and very rusty pieces were falling into the washer tub. No wonder I find holes in the clothes that werent there before washing. I removed what I could, including the part it should hold, a plastic plate that covers the light, protecting it from moisture. My husband covered it with electrical tape to prevent injury and possible electrocution. I contacted Whirlpool, but they have ignored my questions and have not answered. They do not have a replacement part for it (stated on their parts website) They give you no solutions to a problematic appliance that should have been recalled and taken off the market due to safety issues that have caused injury and possibly worse.

Dont even consider a Cabrio top loading washer. Wastes your time, money and insults your intelligence. I never use the deep water cycle but boy the machine does! Ive had loads that have taken hours to finish on the quick setting! Thanks Whirlpool.

I bought a pair front loading washer & Dryer May this year and took Delivery in June. First problem was with touch controls. I should have Known then it would be trouble, they replaced it then we went home to Fl. - Aug. Returned in Oct - used the machine eight times total and it locked up with our Clothes inside in water. Called for service, was told it would be a week before someone could come, then was told after four days it was the mother Board and it would take at least another week to get our clothes out. Their Service is the worst I ever have dealt with. The whole house - we Bought Whirlpool based on the Maytags we bought for our House in 2004. Never a problem but those Maytags were Maytag - not whirlpool. I would never buy any Whirlpool Appliances again. It is sad because I try to buy American made to support our fellow Brothers and sisters in the work Force but now I will buy made anywhere as long as it works and has reasonable service. Whirlpool is not the same as I Remember from years ago.

We bought Whirlpool Gold Series on July 6, 2014. Refrigerator, range, microwave & dishwasher. Our refrigerator - we have the repair company out almost every month cause the icemaker was constantly icing up and wasnt making the ice cubes single, would come out all attached to each other. So after arguing with Lowes and Whirlpool we were able to get a different refrigerator in February of 2015. Now in April 2015 we are having trouble with our microwave with the light flickering off and on when we open the door and sometimes it work and sometimes it doesnt. The repair company has been out 3 times for the same problem telling me that where the door closes are 2 latches that when not lined up cause this issue, so the repair company replaced the 2 latches and a month later it started happening again. So they came out and replaced the light socket. Now we will see how long that last.Now for the range which is the AquaLift Self-Cleaning which doesnt clean the oven at all. It was like I was back in the early 1950s, only worse. The baked on grease spots, you cannot get off at all. To me this is false advertising and the stores personnel lied to about all you have to do is pour 2 cups of water in the bottom of the oven, press the self-cleaning button and after 40 minutes of cleaning and letting the oven cool a bit you just have to wipe the oven down with a damp cloth and the oven is clean. Not so much!!!Wish I had all my old appliances back because they were made to work correctly. The new appliances suck for the amount of money you pay for them. So please beware and do research on the appliances you want to purchases otherwise you will get ripped off with no satisfaction for your hard earned money you spent on them. I have always had Whirlpool appliances and have loved them but these new ones we purchased are nothing but junk.

Whirlpool duet steam front loader - The rubber gasket ripped about a year ago and cost over $400 to have a tech come and repair. Then the water level switch got bad and cost another couple hundred. A year later, the rubber gasket ripped again. What a junk washer. I am ready for a lawsuit because Whirlpool will not replace it.

I have owned a Whirlpool Cabrio HE WTW6400SW3 for two years and have had nothing but issues from the start. Control panel was replaced twice under warranty. Also the clothes (socks underwear) were under the tub blocking the drain. This is not covered under the warranty. I was told by the repairman that this is the usual issue. He told me they took the front loader design and just stood it up with no protection from garments and coins getting under the tub, through the under tub filter often and into the drain pump. You are kidding me? Almost $1000 for this washer and its so ill designed. I have read forums that this has been an ongoing issue for several years yet Whirlpool continues to build these. I dont vent to forums often but just now I finished removing the tub to remove 2 socks and 7 cents. Also, I had to remove the drain pump and found another 16 cents inside it. So far the pump has not been ruined but this time water is coming out from the machine so will probably be ordering another pump for it as well. The wife wants it out of the house tomorrow and not another cent spent on it. But it is only two years old. What do you do? If you are reading this because you are searching for a new washer do not purchase a Whirlpool! I have gotten nothing but grief and was put off by their customer service dept as well. I guess after fielding so many calls about the same thing they have been told to just put all the calls off as no big deal. I am sure Whirlpool is making a killing off the sales on this unit. The claims made during the sale convinced me. What a joke. Look around the internet and you will find hundreds if not thousands of the same issues.

This Whirlpool refrigerator/freezer Model W10314956B was purchased from Lowes on June 29, 2012. Recently noticed rust appearing under ice/water dispenser tray. Requested warranty service, but was told the problem was considered DUE TO WEAR & TEAR! TOTAL COP-OUT! There are NO MOVING PARTS in this area; how can there be WEAR and TEAR? To my mind, this can only be charged as SHODDY MANUFACTURING or INADEQUATE QUALITY CONTROL by the manufacturer.This appliance is only 6 1/2 years old! Consumers expect refrigerators to last much longer than that. The only possible cause for this problem is as stated above: poor quality control by the manufacturing plant, and I completely discount being told the problem was due to WEAR and TEAR! I will think long and hard before I ever even CONSIDER purchasing another Whirlpool product, and maybe YOU SHOULD TOO!One issue that keeps gnawing at me is HOW, since this is supposed to be a STAINLESS STEEL refrigerator, can it rust? The best answer I found on Google was that its likely due to insufficient chromium in the mixture of metals used to make stainless steel. To me this continues to point to shoddy workmanship at the manufacturing plant. I have pictures of the problem, but for some reason Im unable to copy them to this complaint. Probably because Whirlpool is afraid of pictures that confirm their shoddy craftsmanship!

Dishwasher leaking thru the diverter motor; apparently the gramet # WPW10195677 gets worn out and starts leaking. They have discontinued the part and can no longer be found. I call Whirlpool and all Parts supplier in my city. Obviously this is something that happens with time (5 yr old dishwasher) and is something very simple to change. But if we cant find the part....what are we supposed to do. Also my dishwasher rack has broken 2 years ago and is holding with zip straps! Horrible product!

The dishwasher we purchased is a great deal. I love opening up a dishwasher to sparkling clean dishes. The top rack moves up and down and silverware stores easily in the door. Its sooo quiet and easy to use. I love the hidden buttons that dont attract my toddler! Highly recommend!

We just purchased this Whirlpool Washer. It is so awesome. Has all the many features I was looking for & we purchased it on sale. But really since using my washer I would buy it again even if it wasnt on sale. I love it. I have never been disappointed with Whirlpool. Everything I own in appliances is Whirlpool.

My Whirlpool Cabrio WTW7800 was bought 1 and 1/2 years ago. The lid is glass with a plastic edge. The plastic part of the lid next to the glass and hinge is cracking causing the glass to stick up. It is cracked from the top of the lid toward the base if the lid were closed. The only way this could happen if it werent a manufacturer defect would be if someone were to get inside of the washer with the lid locked and try to push up to get out right at the hinges. I have noticed several other complaints of the same problem on this website with the same model. Clearly this is a manufacturer defect. I am on the phone with Whirlpool now.

We purchased a Whirlpool Gold French Door refrigerator with a bottom freezer in Dec 2009. We discovered a leak dripping onto the finished basement ceiling. We discovered after several attempts that the plastic evaporation tray was broken (since day one). Previous defrosting had obviously evaporated into the hardwood until now. This item, although obviously broken when installed, was not fixed as the warranty had run out.Boo to Corbiel and to Whirlpool. They are financially not worth a lawsuit.

Our 4-year old Whirlpool microwave suddenly stopped heating. We thought that we forgot to push something so we tried again to start it. This time, it started to spark. We bought a new microwave oven and foolishly bought another over the range Whirlpool microwave. This was about 1 1/2 years ago. The second Whirlpool microwave oven stopped heating as well. F7 came up on the controls which meant that the magnetron failed in this second microwave as well. We called Whirlpool and they said they would only repair it if we paid for the repair which would have cost almost as much as a new microwave and maybe more if other parts were involved. Next, last year, 2012, the pump on our Whirlpool dishwasher broke and once again, it was too expensive to repair it. We had to buy another dishwasher so we bought a Maytag, not knowing that they were made by Whirlpool. I guess we will have to wait until that guarantee is up before that also breaks. Also, last year, our Whirlpool washer pump broke and that cost us a few hundred dollars to repair.From the complaints that I am reading from people about their Whirlpool appliances, it is seems that their products are made to last just until the warranties expire. We should start a class action against Whirlpool. On many sites, I have read numerous complaints about Whirlpool products, the majority about the magnetrons in their microwave ovens breaking during and shortly after guarantees run out. They should not be allowed to get away with this. BBB, Consumer Affairs, where are you? To the many of you who have been burned by Whirlpool, I hope you have contacted the BBB and Consumer Affairs and maybe even the Attorney Generals office in your home state.

We bought 2 Whirlpool refrigerators for our new home 5 years ago. The first ice maker died 2 years ago at 3 years old. The second has now died this month. We called the repairman in who told us that Whirlpool knew there was a problem with their ice makers, but because they did not cause fires, they were not recalled. We paid $480 later for items that should last at least 10 years, not 3-5 years. We will never purchase another Whirlpool appliance and neither will any our family. A company with this level of ethical behavior that knows they have a faulty piece of equipment and just chooses to do nothing does not warrant my business.

Eleven months after purchasing a Whirlpool refrigerator for our office lunch room it stopped working. While the refrigerator was still under warranty, I called Whirlpool for a service call. I was informed that the warranty is voided because the unit is located at a business and not a residential property. I explained to the customer service agent that there is no mention of this policy until after the appliance is purchased. After a considerable amount of time on the phone speaking with several supervisors, I was connected to a Resolution Specialist. She informed me that this policy is available online for consumers to view prior to purchasing Whirlpool appliances and it is the consumers Due Diligence to research warranty policies before purchasing. Consumers beware! Warranties are voided on all Whirlpool appliances that are located at a business address.

Just bought 4 new whirlpool washers and dryers for my new four plex I am building for clients. Two of them leaked violently along the wall and downstairs. Did I see they were BRAND NEW. Total garbage. Now I have to pay for servicemen to come and fix it. NICE AND THANK YOU for your poor quality commitment. Now my clients are pissed off because they cant move in because whirlpool makes garbage material. So the extra cost it has cost me is totally unthinkable. Whirlpool, ask me if will buy from you again. Thanks for ruining everything due to your inconsiderate quality levels.

Whirlpool Cabrio drain problem - I never had a washing machine that lets so much through to the drain pump. I replaced pump three times already. First of all, if you put anything with buttons in this machine, you can kiss it goodbye. This machine destroys clothes then lets buttons and coins and whatever through to destroy the fins on the discharge pump. When is the BBB going to do something about this consumer ripoff?

First of all, Whirlpool is fully aware of the problems with water heaters and intentionally places requirements on the consumer until they give up. This info from a distributor. I bought 30 gal. gas water heater 7 months ago. Six days ago the pilot light went out. Went to Lowes (purchased there) and bought a replacement. Wrong one. Returned to store and was told they dont stock repair parts, call factory. Monday called warranty number. They offers to send thermopile, it would arrive in 5 days. I paid $30 for overnight. Plumber installed new part. Still doesnt work. Whirlpool says have the plumber call them theyll walk him through troubleshooting. I ask, Whos paying the plumber? They reply, You are. Plumber calls Whirlpool. They tell him to clean the screen. He does. They tell him to disassemble the burner. I stop plumber. I ask Whirlpool, What if its not the burner? They reply, Then well troubleshoot something else. Meanwhile Im 5 days without hot water. I go to Lowes where heater was purchased. The manager thought it funny Im another victim. I ask, Why doesnt Lowes stock heater parts? He says because Whirlpool doesnt let them carry parts. Im beat. I surrender. Parts from Whirlpool would take another 5 days and theres no assurance itll work. Lowes refuses to assist.I go to Sutherlands and buy a $450 Rheem on recommendation from plumber. Manager from Sutherlands hears my sad story and writes on receipt: Any warranty failure and Sutherlands will replace water heater free. He signs his name on receipt. I pay plumber to swap out heaters. Anybody want a 7 month old Whirlpool water heater. Like new. Cheap! By the way... I originally went to a major appliance parts store asking for a thermocouple for a Whirlpool. The three guys at the counter started laughing Hey we got another one looking for Whirlpool parts. They didnt have them either. Lesson learned.

This washer is only a year old and out of warranty. At first I was getting white stains on dark clothes and now I am getting unremovable oil stains on all of my clothes. With the white stains I cut back on dry detergent and went to liquid. It did not help. On black stains I sorted clothes very carefully so that nothing dark or black was in with other color or white clothes, still the same stains. Brand new capri pants ruined with first washing. I have tried cleaning the machine with bleach as recommended, did not work. Whirlpool and Sears deny they have ever had a complaint. Yet there are hundreds of the same complaints on the internet. Is there anything that can be done.

Purchased 29 cu ft French door Bottom Mount Refrigerator 9/5/2013. The ice machine started leaking continual water by August 2015 and by October 2015 the freezer quit working. Have had it repaired once and the second time the repairman said we need a new evaporator and condenser. Called Whirlpool and they said since it is out of warranty we are on our own. According to both repairman this is a common problem with this model (WRF989SDAW00). I understand that appliances break and they need repaired; however, you would think a refrigerator that cost over $3000 would last longer than 2 years. Do not purchase a Whirlpool French Door Refrigerator; even if you purchase an extended warranty, you will still have spoiled food and leaking water to tend with. We have had nothing but problems with ours.

I purchased the Whirlpool Quiet Partner II dishwasher, Model DU1055XTVQ0, Serial # FY3762359. The racks are cheaply made and rusting! Almost all of the tips on the racks are rusting, causing them to corrode and break off completely! This dishwasher is well under 5 years old. Not sure what we paid for this machine but the racks should not be doing this after this short length of time. They shouldnt be doing this after any length of time.I called Whirlpools customer support center today and was told there is nothing they could do. The support agent asked if I had hard water, if so, that could be causing the problem (I dont have hard water). The agent stated that they do not cover rusting racks nor would they replace them, now I see why. They are expensive to replace. As of now, I will not be buying another Whirlpool appliance - ever! They just lost a dissatisfied customer due to their very poor quality and customer service.

I have purchased a Whirlpool refrigerator and it has passed only 1.5 years and I have repaired it twice. The cost of repairing is also very high. Service charge is very high so I called a local party to solve the issue. They checked and found that a capacitor and a compressor relay is not working. They replaced the two and debited a cost of Rs.1500.

I have had almost all the same issues everyone else who reviews the Cabrio WTW7800XWO washer. Now, the spring loaded lid wont stay up, so we have to use the Downy bottle to load the clothes. Thankfully, I have not had the lid crack... yet. We have had it serviced once while under warranty, that tech told us it wasnt good to wash small items, like socks. Are you kidding me? Now, the heavy lid falls on you while you are loading. I also have the Cabrio dryer, and we have fixed that more than the washer. DO NOT BUY A WHIRLPOOL CABRIO. We bought it because it was the largest unit in the store, but it is junk.

In 2002, I purchased an EE3Z50RD055V 50 gal. Whirlpool hot water heater. Recently several solder joints on the computer module became unsoldered so I cleaned the joints and resoldered them. But several months later another joint became unsoldered so I thought Id just purchase a new module. I called 1-877-817-6750, explained the problem to the young lady. She informed me that they would ship me a new one overnight. I asked her how much this would cost and she told me there would be no charge as it had a lifetime warranty. SURPRISE! Thats what I call customer service! A few years ago, I purchased a Whirlpool Duet front load washer and dryer. Now Im twice as glad that I did. My wife and I LOVE the Duet.

I have had my Whirlpool Washer for many years. It agitates well and my clothes are always clean. They are easy to dry. The wringer wrings out all the water, yet they stay damp for ironing. You will love this machine. I am happy with it and hope it lives for a very long time.

I bought a Whirlpool top loading washing machine with dryer on top, model # WGT4027EWo, last August, not even 3 months old and noticed the lint was not coming off the clothes. We tried cleaning out the washing machine with vinegar, wiping down the sides, using smaller loads and even used the gentle cycle. Nothing helped. We have had 2 different repair men out and they said there is nothing wrong with the washing machine and to put the clothes in the dryer and use fabric softener. I have never had to use fabric softener in my washing machine to get my clothes clean. When reaching out to customer service, I have spent over 2 hours and no satisfaction. They state that the technicians say there is nothing wrong with the machine. I was told by both of the technicians that they removed the lint trap from this machine, but no one is taking responsibility. My whites have blue lint and my darks have white lint, so too strong an agitation, as suggested by one repairmen is completely wrong! What to do when you spend over $1,000 on a washer/dryer combo and they dont work correctly and Whirlpool doesnt stand behind their product? Honestly, I will never buy another product from this company, and I 60 y/o and never made a complaint before about a appliance in my life!!! I dont even think I can give them 1 star! DO NOT BUY WHIRLPOOL - CUSTOMER SERVICE IS HORRIBLE!!!

I had my Whirlpool front load washer stop working all together. Well the pump went out it filled up with water and shorted out the circuit board/control panel. Was going to cost more to repair it than to just go get a new one. I will never get a whirlpool ever again.

My refrigerator is a side by side and its freezer compartment is small (width). Whirlpool is always my brand of choice for household appliances. I personally would not choose the side by side design again but I would choose Whirlpool.

I have a model ED20PK. The doors are rusting on the outside.This refrigerator was purchased by my husband who has passed, I do not have the receipt and I dont know where he purchased it. The refrigerator worked perfect. It has been in my kitchen from day of purchase. My home is adequately heated in winter and air conditioned in the summer. I have an up-scale home. I dont see any reason to replace the refrigerator, but I cannot stand the deteriorating condition of the doors.If I replace it, I will not buy a Whirlpool or any brand made by Whirlpool.The rust is not just a discoloration, it is actually rough to the touch and is getting worse day by day. If you have any answers or help I would appreciate a phone call. I am not really in an economic position to just go and buy a new refrigerator.

After 3 short years, my dryer that cost me over $900 is not working and the part needed for the repair is no longer being manufactured. They did offer the parts for free, but that was useless since they arent available. They then offered me a new dryer which would cost me $800. I am currently waiting for the Product Exchange Team to contact me. Im not hopeful that will be of any use.

The double oven is the best! Doesn’t heat up the house like the older stoves! Very easy to clean. The range is all one level, so it is at easy to set your pit anywhere. Also the middle burner is amazing for a griddle!!

We bought a new side-by-side refrigerator (GSF26C5EXB00 26cf) with water and ice in the door. We have had to replace the built-in water filter every two months at $30+ per filter. This is unacceptable. We just want to know what to do to fix this problem. There is only one person who uses the ice maker, and no one uses the water in the door.

One year old Whirlpool gas oven/range w messed up control panel. Every brand new Whirlpool so far has broken or is messed up within first year of purchase. I am going to complain to BBB.

This is NOT a true review of the oven as I have not used it for baking yet. I just wanted to make a comment about my new oven which was installed this morning. I turned it on as instructed and heated at the high temperature to rid it of the odours. When it is turned completely off the cooling down process begins, which blows the hot air from the oven into the room, causing some annoyance from the hot air, as well as the noise. Not sure I am going to be so happy in summer. I am certain it is a wonderful product for baking results, but with this annoying feature, I am not feeling so happy about it.

I have many rentals, and for over 39 years have always bought Whirlpool dishwashers for them and my own home. I have noticed over the last 15 years or so they are getting more and more poorly made. First I quit buying the plastic tub ones because they collected mold on the back. Then putting one in a rental, we went through 3 brand new ones that all leaked before we got a good one. Now, I bought the very best for my home 2 years ago, had the pump replaced under warranty due to leaks. Now, the plastic upper rack wheel has snapped off its plastic base. For under 30 dollars you get a replacement kit for it, that is all metal. So why didnt Whirlpool just put in the metal ones and charge a little more. So this will be my last Whirlpool, and all the brands they make. Do your research, many of the name brands you know are all made by Whirlpool.

Purchased a Whirlpool refrigerator less than 3 years ago, the inside is cracking in several places. I read someone elses review and they said the same thing happened to their refrigerator. Customer service would not do anything to help me.

In 2011 we bought a Whirlpool Washer (WTW4950XW). We had a one year warranty. There have been problems ever since we bought it. Of course it is no longer under warranty. In the last few months we have encountered brown spots on clothing. The washer has always spent an inordinate amount of time Scanning. It does not matter how much I readjust the load. I ALWAYS must do an extra Spin and Drain. Sometimes Rinse and Drain helps...sometimes not. Sometimes the machine indicates it MIGHT be finished washing but only the clothing on the bottom of the load is damp. It does not rinse the soap out. Recently when I washed my husbands coat several times -- he had to finally hang it in the shower when he bathed to get the soap out.We had repairmen out once when we had the warranty. They said the drainage hose was wrong. We adjusted that. I called Whirlpool more than once about our problems. They said they could not help because we had no warranty. OK. One young lady said we could get a 5 year warranty for $353. For $499 we might get a machine without all the 747 dials and tweets and fewer government, EPA amenities. Whats wrong with this picture? My old washer lasted 30 years. We are very, very sorry we did not repair it. All I want is a washer that will provide me with clean clothing, towels, sheets and blankets in a timely manner. That does not seem to me to be too much to expect. I am considering a washboard! Or the shower for ALL my laundry! I am angry and frustrated. I always considered Whirlpool a good brand.

Purchased a Whirlpool Cabrio Washer a few years back... Started getting F1 error message and just proceeded thru it like most did initially, but now has become pain in the rear just to do one load of laundry as we get the error 2-3 times when we start each load - then on every load w/ 21 minutes left on the cycle. From the looks of things online this is a chronic problem and should be fixed by manufacturer. I called Whirlpool customer service and first person I talked with said they understand it is an issue but no longer are any recalls or reworks on that machine. I asked to speak w/ supervisor and sat on hold until I got one. Was then informed they do know it was a problem but was not something they could do anything about other than schedule a service company to come take a look. I specifically asked if there was at one time a recall or if they were fixing this issue for a while. She said Yes, they took care of some of their customers but are no longer doing that for this model. So basically because I didnt call in at the right time I need to fix my machine myself. I said it will be the last Whirlpool or Whirlpool associated appliance I ever purchase if this is the kind of customer service I can expect... The supervisor just said she was sorry to hear that and to have a nice day. Hopefully enough people read these reviews as I wish I would have before purchasing my Cabrio and dont buy Whirlpool.

Weve owned this refrigerator for about 6 weeks now. It is a 23 cu. ft. model with a bottom freezer. It is working great, and we have no problems with temperature control in either the refrigerator or freezer sections.

Every appliance Ive ever owned has been a Whirlpool product. I am on my second set of Cabrio washers and dryers. I havent had any issues with the dryers, but the washers are a different story. My first washer, bought in 2008, started throwing water and oil underneath while spinning. A service technician came out... I had to have the entire tub replaced seeing as how the bearings that went bad were in the motor/spinning assembly that was built into the tub. I moved in 2011 and needed another washer and dryer. I was told the problem had been addressed. Now Im having the same problem... the washer is so loud when spinning, you can hear it on the opposite end of the house with doors closed! So the bearing problem has NOT BEEN ADDRESSED!!! Whirlpool will not stand by this product!! Loyalty is not a factor in their assistance... Only profit!!!

Purchased first water heater in 2008 with 6 year warranty. In 2011, pilot light would not stay lit. Whirlpool told me to go to Lowes and get a new one at no cost. But I had to pay for service to identify the problem and installation of new one, costing $250.00. A year and a half later on a six year warranty, the same issue the pilot light not staying lit. They send a pilot light assembly and we pay the shipping and installation cost of $130.00.Two years later, the same issue begins again. Calling tech support, they determine it needs a third pilot assembly at $30.00 for shipping and $265.00 service installation fee by a certified Whirlpool technician. Worked one day! Im so done with this company!!!! I was promised a call from a supervisor with Whirlpool which Im still waiting on days later. Probably for the best at this point. I think I would feel better if I could beat the crap out of a Whirlpool CEO with it! Im cutting my losses and going with a different provider. I will NEVER again purchase another Whirlpool product!

I’ve always bought Whirlpool appliances. They last a very long time. My washer is an old Whirlpool Ultimate Care II I’ve had for several years. My dryer is Whirlpool MOD WED4800BQ. Both working great for many years. I just bought a Whirlpool Fridge MOD WRS588FIHB00. All are worth the money for long lasting appliances.

I filed a complaint late Oct. 4, 2011 about a problem I was having with one of my Whirlpool water heaters. Chris from Whirlpool emailed and phoned me twice within 12 hours! He was courteous and very helpful. He shipped the parts that I needed overnight. They came in this evening, I installed them and everything is working great! Thanks to Whirlpool and Chris, we now have hot water!

Twelve years ago we bought an LPG Whirlpool range for our new home in Rio Rancho, NM. About 5 years ago, a tenant at our home reported a gas leak and the propane company determined that the Whirlpool range was at fault. The dealer in Albuquerque repaired the leak, by replacing all the valves at a cost of $470. A week ago, after a propane fill, once again, at least one valve was found to be leaking. Apparently, Whirlpool does not know how to make a valve that holds up over time. Over a 7 year period, I paid almost double the cost of the stove, only having to replace it at 12 years. These stoves are DANGEROUS! I will not purchase another Whirlpool product for the rest of my life.

What a horrible machine! From the day that it was installed not one time it gave me good cleaning. I spent so much money servicing it. Costed me over $700! I am done putting money into it! I am washing by hand! If you want a dishwasher where you can hand wash and God forbid your rinse with the machine (you will have to rewash everything) then this is the machine for you!

Whirlpool serviceman came out to see why our brand new dishwasher didnt dry the dishes and left pools of water on glass bottoms. Repairman said all the new dishwashers are like this. The heating elements do not heat hot enough so that the machine gets a higher efficiency rating. He said the solution is to use the dishwasher during the day and at the end of the cycle, open the door so the dishes air dry. My previous 24 year old GE dishwasher did a great job of drying the dishes even when we didnt use the heated dry cycle! The only reason we had to buy a new dishwasher is because we bought a new house. I am very disgusted with the Whirlpool dishwasher. Might as well do dishes by hand.

I purchased a french door refrigerator in March 2013. I purchased the Gold Series because I wanted the best. I have come to the conclusion that Whirlpool does not make a refrigerator with the quality to reflect the Gold Label or any label. My ice maker system created ice dams inside the fresh food area, in the ice bin compartment and allowed water to run into the fresh food area and floor. After four repair visits, I am still dealing with occasional water running down the inside of the ice maker door and into the fresh food area. I contacted Whirlpool and tried to get the defective refrigerator replaced; however, the very rude customer service representative insisted on another repair call by A&E. They scheduled the appointment for a time different than we agreed upon, so at this point I have had to cancel this appointment. I do not know why anyone would want to buy an appliance made by Whirlpool, which includes several other brands.

This Whirlpool, two door, refrigerator with ice maker & water, replaced a very poor quality 'LG' refrigerator which had stopped working. The company, "LG" was not interested in learning what the problem was but was only interested in making sure we understood the fee for an "LG" repair person to come out. The set fee was a minimal of $150.00 without any repairs. We decided to toss the LG and went to our local Home Depot and purchased our Whirlpool that same day, on sale! Our Whirlpool has been working great, without any problems and the fresh, filtered water is always refreshingly cool. We would very highly recommend Whirlpool! It seems their products always work very well!

At after 4 years of use, my double door refrigerator is giving cooling problem. Upper refrigerator part has excessive cooling and lower part has no cooling... after complaints in customer care, engineer was sent who changed the part that regulates auto cut... it gets blocked by ice so cooling air is not reaching lower part. Once changed exactly after 5 days same problem started... In spite of complaints no one came to check for good 2 wks. After long fight, it was defective board that was changed again. After 3 days same problem again, board was changed... Now after 2 and half month same problem. And now today service center has replied that engineer will be sent after one week.

I was a salesperson for GE for years and thought that they made the best washer for several reasons, but eventually had to purchase another washer which was a Whirlpool. Have been very pleased with my choice and would purchase a Whirlpool again. Washer is 14 years old.

In open concept homes, manufacturers need to consider the refrigerator’s noise — ice makers included. We hear every single clink and buzz. We love (and prefer) the french door concept, but the freezer drawer, when it’s fully loaded, is difficult to open and close. Also, the stainless steel scratches WAY too easily.

Have owned my Whirlpool washer model# LSR 701 0PQ1 two years and had no problems with it before today... The washer was used once a week since I purchased it and only myself use it. There is only myself and my son and our loads are always small. Well today I put a load in and went to finish my other housework and when I went to check on the load, there was a weird smell in my laundry room. As I approach the washer to put softener in the rinse I saw a flash behind on the left hand side of the control panel where the size of load and water temperature selection is. I unplugged the washer and put the fire out. Have never had anything happen like this before with this brand. I already know I have to buy another washer but am scared to get another Whirlpool.

Everything I buy from this company breaks all the time. I purchased these brands hoping they were good but apparently not. Always have to get them serviced. Lately they did an exchange on my fridge. Hope it helps because after thousands of dollars of food in the garbage it better work. And the washer thought, Oh Im paying more. It will be good. At this point will cost me less to buy from another company. Buyers beware. Cause the company cant do nothing good for me so dont buy from them.

Aqualift self clean oven??? I followed the directions on how to clean my oven. I wiped and scraped out spilled residue from the oven. Then started the cleaning process. The sides of the oven were not cleaned even when I wiped them with a damp cloth. Scrubbing and scraping with the tools that came with the oven helped somewhat. The bottom of the oven was not cleaned. I had to continually scrub and scrape to get it looking half clean and even then, there were still spots that would not clean away. I would have preferred an oven that uses oven cleaner, it gets the oven much cleaner and with less scrubbing on my part. All in all I am very dissatisfied with the oven and would never recommend it.

I am concerned that Whirlpool microwaves installed over the stove have extremely faulty doors. I have two homes in which I have Whirlpool microwaves, and both have huge cracks in the door and small pieces inside the doors beginning to fall out. It deeply concerns me that it will cost more to replace the doors than to replace the microwaves. I have always believed in Whirlpool appliances but now feel that I will have to change brands. My question is “What in the world is wrong with your doors that they crack so easily and the company holds no responsibility with such faulty work?” I would simply think that this was just a faulty door on my microwave, but I have two that are cracked! This definitely means you have a faulty product.

Top loading Washing Machine Model #WTW4950XW2 - You would think that a big company like Whirlpool would make quality washers. NOT! Our top loading washer bought in late 2011 has been making loud noise during the washing cycle for the last 6 months, and last night was struggling to spin. Seriously, with just my wife and myself using the washer once a week, this washer should last over a decade! So I called Whirlpool and explained the problem... and, as expected, they cannot help me as it is over the one year warranty. NO MORE WHIRLPOOL BRANDS FOR US!

After 48 years of marriage, I had never had a new, matching washer/dryer set. I had had several new washers, but only used dryers. These all were very good units and served me well for years. So I was excited to buy a new, matching set. I have never been soooo dissatisfied with anything in my life. As I have read from other reviews, the washer uses very little water, sometimes hardly enough to get the load of clothes wet, very little soap, and in my opinion, does hardly any agitating. I dont feel my clothes have ever appeared clean. The only ones that look clean were the ones that started out looking clean when I put them in. I know this is all an ecology thing, water saving, government guidelines, etc., but please give me my old washer back. It did enough agitation to get clothes clean. And the dryer usually will not get the jeans dry on the first attempt. I have tried various settings, and they just dont get dry. In short, I HATE THIS WASHER/DRYER SET. I have heard others talk about the same thing. No one likes them, but we are stuck with them. Would like to have the government step in and see how dissatisfied everyone is with them and force Whirlpool to give us our money back, trash these units, and buy something that actually works. PLEASE, IF YOU ARE LOOKING FOR WASHERS AND DRYERS, DONT BUY THESE. I believe they are called Cabrio.

The dishwasher is noisy and the latch which holds the soap, at times sticks. When we think it is done and ready to unload we need to run it again because the latch that holds the soap DID NOT open. Not good.

As a consumer, Im very disappointed in this Whirlpool Cabrio Platinum washer. It does NOT clean your clothes. Many times Im washing my clothes twice, only loading a 1/3 of a load of laundry in it because of this problem. No matter what you do, it just doesnt clean your clothes. Has anyone considered putting a law-suit against the company. They will NOT stand behind this issue, NOR replace your washer with something that works. Maybe that is what it will take. DO NOT ever ever ever ever ever ever buy this piece of crap washing machine. You will waste your money, your time, your extra detergent it takes to wash your clothes AND the cost of the machine too! The MILDEW SMELL is horrible and no matter what you do you CANT GET IT OUT! Ive tried it all. Im just angry because I had to save money to purchase this set and it is a piece of crap! The customer service is just a runaround, they wont help you! They will just give excuse after excuse. They need to replace EVERY ONE of our washers with something that works!!! For the cost of this machine alone, they should do something to resolve this issue!

Purchased a Side By Side refrigerator just 16 months back and this is the Third time the ice maker has failed. Who makes JUNK like this?? Is there not One company that can make anything to last at least three years. I am disgusted with the junk we bought that has Whirlpool on it. I should Sue Home Depot and Whirlpool for Fraud.

Just like many before me... Renovated my kitchen. Had my model WRF767SDEM purchased from Lowes (not much help either) in my garage for 2 month before plug in. After 3 months upper part did not cool, lost food to spoil. Call WP. Tech came. It took 3 wks for part to be replaced and worked for a month. Now we are waiting for a new part to arrive for the second time > Tech Stated it is a known design defect issue by Whirpool. (But units still being sold everywhere.) WP Should recall this units and stop selling them!! IT IS A LEMON FRIDGE. Do not buy!!! I wish a law firm read all of these complains and make this a class action suit out of this, It will be the only way Whirpool can be held responsible to Us the consumer!! Yes I am mad after $2600 wasted on a POS fridge and a deplorable customer service!!

Bought side by side in 2010 and after the first 3 mth the ice maker jammed up. Found out the dispenser door was not working right so it was change. But lo and behold the dame thing jammed up again within 3 weeks and the door is working. I will never buy WHIRLPOOL AGAIN. I hope they go out of Business. They are selling junk and they do not care. Made in American. Pack your bags Whirlpool. You are no longer needed.

It looks like I have the exact same problem as everyone else. Purchased an Energy Smart Whirlpool water heater at Lowe’s. Now I need a new controller. Hope they send me the non-catching fire type of controller.I am going to predict that the company will provide a response that says something like” “Hey, we really want to help you get your hot water back! Just contact us privately so we can discuss this without everyone being able to see what we tell you to do.” So far we are just out of hot water while we went through their diagnostics. They told me that this often happens and the best way to fix it is to let the hot water run in the shower for 20 minutes, then hold down the reset button on the controller for 5 seconds, and do that every time I experience this problem. I hope mine doesnt catch fire. Fire is bad.

This unit was new 11/11. Very little oven use but the 1st time the self clean feature was used the outer oven door shattered and now 5 years later there are no replacement parts available. Bought an extended warranty and no results from vendor other than refund $$ on what is left of warranty. Original cost $3200, now useless p.o.s. I will never buy a product manufactured by Whirlpool and hope they go out of business. Bitter... You damn right...

Washer doesnt get soap out of clothes. Had tutorial from service man. Must use extra rinse every time and still have soap on dark clothes. Worst washer I have ever owned. Makes washing a lot of extra work and frustration. Have tried everything to no avail. Takes at least three times longer to wash clothes with all the steps I have to take to get soap out. I understand EPA demands for less water usage, but clothes still must be properly cleaned.

I have the 4.3 cu. ft. washer. This washer worked OK, but the lid lock does fail after about one year if the washer is in an environment where moisture may be present.I noticed the lid lock not working all the time about two months before the warranty expired. If this happens, call the warranty department immediately. After checking the ground wire and resetting the washer power over and over again, the lid lock finally stopped working completely. Here is how to fix it:There are two screws on the back of the top portion of the washer. Unscrew them from the silver straps. The washer lid will now push forward and up and off. Prop it up with a stick.Unscrew the two screws on the lid lock and start taking it apart (after reading this entire review). Be careful not to lose any parts and be sure to know where everything goes for re-assembly. Take pictures if necessary. Take the lid lock completely apart including any small pieces.The plastic slide needs to be cleaned. It has a spring that may fall when you pull it apart.The metal contact points inside the lid lock mechanism need to be cleaned. Be extremely careful when pulling the red cover off of the housing assembly. Pull the four metal contact points completely out of the plastic assembly. Be real careful with the black plastic slide piece, the metal rocker switch and the switch actuating motor. Use a small file and rubbing alcohol to clean off any green or white corrosion. Make sure to check all contact points.Re-assemble and you will immediately notice the lock switch working better. Re-install onto the machine. Re-install the upper portion of the washer. Start your laundry. Repeat after one year or when the lid lock becomes faulty again. These points should have been made out of a less corrosive material. Poor craftsmanship. Would not recommend.

GW399LXUS range is Dangerous. Sheet metal cuts your fingers. In over 6 months, Whirlpool has failed miserably in fixing the problem. Bad replacement parts. Incomplete parts shipments. A dozen service calls. The local independent service companies are the only ones who have acted professionally. Other than the poor people who answer the complaint lines, nobody at Whirlpool seems to care. The product is poorly made and the product support is not competent. The range may have the features that we wanted, but who needs all this headache?

Only problem is you have to open door to access functions. 30 second increments and stop are on outside. Beautiful to look at and inside is easy to clean. 4 fan levels, vent inside or outside. 2 light settings. Nice and bright. Low profile over stove but big enough to hold large casseroles.

We purchased our oven on 12/06/15. I have called and complained about the AquaLift oven on more than one occasion. This technology does not work. I would have thought that there would have FINALLY been a recall on this oven. I am a senior who thought this stove would last me for the rest of my life. I have to stand on my head to try to clean it. NEVER, NEVER, NEVER would I have purchased this if I had read any of the reviews. Buyer beware!!!

Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

I bought this Whirlpool America dishwasher because it was cheap. Even though Im Canadian, I like patriotism and I could get behind the American flag logo on the washer. Let me just say, if you like when food comes off your plates, and attaches to your cups, then this is the dishwasher for you. It is always a surprise when you open the door to discover which dishes have been cleaned, and which dishes have inherited the food particles from the now clean dishes. This appliance really helps you work on time management as you are required to wash all your dishes before you put them into the dishwasher. 0/10 would not recommend for anyone who wants clean dishes.