Appliance Types


Appliance Brands


Article Categories


More Articles


Whirlpool Refrigerator Model WRT316SFDM
Whirlpool Refrigerator Model WRT316SFDM
Buy Now

Whirlpool Refrigerator Model WRT316SFDM

Whirlpool - 16.0 Cu. Ft. Top-Freezer Refrigerator - Monochromatic Stainless Steel

With 2 adjustable wall-to-wall, frameless glass shelves and a Flexi-Slide bin, this Whirlpool WRT316SFDM 16.0 cu. ft. top-freezer refrigerator makes it easy to customize storage space. Interior temperature control dials simplify adjustments.

Manufacturer: Whirlpool

MODEL: WRT316SFDM

MSRP: $809.99 USD


Whirlpool Refrigerator Model WRT316SFDM Error Codes

E0 - Ice maker fault (if fitted) 
Issue: The ice maker in my appliance is not working correctly. 

E1 - Refrigerator sensor fault 
Replace sensor 

E2 - Freezer sensor fault 
Issue: The compartment temperature in my freezer is incorrect. 

E3 - Defrost sensor fault 
Issue: The compartment temperature in my fridge is incorrect. 
Advice: We recommend you check that the drain pipe and under sink plumbing for any blockages. 

E4 - Fridge defrost sensor fault 
Issue: The compartment temperature in my fridge is incorrect. 

E5 - Freezer defrost sensor fault. 
Issue: The compartment temperature in my freezer is incorrect. 

E6 - Main control-board and display board fault. 
Issue: The display or controls on my appliance are not operating correctly. 

E7 - Environmental temperature sensor fault. 
Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed. 

E8 - Environmental temperature sensor fault 
Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed. 

E9 - Freezer high temperature alarm 
Issue: The freezer door may have been left open which has resulted in the food in freezer defrosting. 
Advice: Please check to see if your door is closed properly. 

EE - Ice maker circuit fault (if fitted). 
Issue: The ice maker in my appliance is not working correctly.


Buy Now
Buy Now

Related Error Code Pages:
Whirlpool Refrigerator Error Codes, Whirlpool Range Error Codes, Whirlpool Washer Error Codes, Whirlpool Dryer Error Codes, Whirlpool Microwave Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Air Conditioner Error Codes, Whirlpool Furnace Error Codes, Whirlpool Water Heater Error Codes,

Related Troubleshooting Pages:
Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting,

Related Repair Pages:
Whirlpool Refrigerator Repairs, Whirlpool Range Repairs, Whirlpool Washer Repairs, Whirlpool Dryer Repairs, Whirlpool Microwave Repairs, Whirlpool Dishwasher Repairs, Whirlpool Air Conditioner Repairs, Whirlpool Furnace Repairs, Whirlpool Water Heater Repairs,

Related Parts Pages:
Whirlpool Refrigerator Parts, Whirlpool Range Parts, Whirlpool Washer Parts, Whirlpool Dryer Parts, Whirlpool Microwave Parts, Whirlpool Dishwasher Parts, Whirlpool Air Conditioner Parts, Whirlpool Furnace Parts, Whirlpool Water Heater Parts,


Whirlpool Refrigerator Model WRT316SFDM

Buy Now

Product Reviews:

Have had this Whirlpool for 17 years at least. Only issue we’ve had with
Have had this Whirlpool for 17 years at least. Only issue we’ve had with it was the ice maker that went out after about 14 years. There is plenty of space in the door. A place that holds cans, 2 shelves that go across the door, a small shelf and a butter shelf with a lid over it. Nice looking too.
Published: September 3, 2019
Linda of St Louis, Missouri
Source: consumeraffairs.com

I purchased the original Whirlpool water heater from Lowes in April 2008 fo
I purchased the original Whirlpool water heater from Lowes in April 2008 for $372, and an installation charge of $443, grand total - $815. In February 2012 the tank leaked profusely, enough to ruin a section of hardwood floor in the room behind the garage where it was installed. Whirlpool provided me with return authorization, and Lowes provided me with a replacement water heater. So far so good. Since the original installation was done through Lowes, the replacement had to be as well, according to Whirlpool, but now they charged $500 with tax to install the replacement water heater! Grand total now is $1315. Fast forward to May, 2014 and the replacement water heater, just barely 2 years old, shuts off with a code of Bad gas control valve/thermostat. I call Whirlpool and an extremely rude 20-something staffer tells me the unit is out of warranty by one month! The replacement unit has no warranty at all - nada - only the original one does... Is this unbelievable or what?! BUT, they would be glad to send me the replacement of the defective part for $200 PLUS overnight shipping charges, and I would be responsible for all labor charges to install it. Had I opted for this my original $372 water heater would have wound up costing me in the neighborhood of $1800!! I told her in no uncertain terms what she could do with the repair part, and now I am going to go shopping for a water heater that will last me more than 2-4 years, and you can bet it wont be a Whirlpool, and it wont come from Lowes.
Published: May 12, 2014
Paul of Rio Rancho, NM
Source: consumeraffairs.com

Bought brand new stove, had issues from day 1, called them after TWO differ
Bought brand new stove, had issues from day 1, called them after TWO different repair companies came looked at it and said it was a melon, Whirlpool wanted to send a third repair company. Started dealing with this in September, its now end of December and Im still waiting for replacement stove.
Published: December 21, 2015
Liz of Brocton, NY
Source: consumeraffairs.com

We bought my Whirlpool top loading washer and dryer back in 2005, and they
We bought my Whirlpool top loading washer and dryer back in 2005, and they have not disappointed. Apart from needing a heating element replaced due to poor ventilation one time, both machines are extremely dependable and wash our clothes quite clean!
Published: February 13, 2019
Angie of Broken Arrow, OK
Source: consumeraffairs.com

I like this refrigerator. Its a two door. I did not get an icemaker and I h
I like this refrigerator. Its a two door. I did not get an icemaker and I have plenty of freezer room. The milk will stay fresh at least for a month. I like the crispers. They keep my food fresh. It keeped the Romain lettuce very fresh on the package, it was pick 7/31/2019 and just have a fresh green Salad Sept 6, 2019. Easy to move when wanting to clean the floor.
Published: August 31, 2019
Carol of Peru, Illinois
Source: consumeraffairs.com

I have purchased a Whirlpool Water Heater on May 21, 2005 from Lowes Model
I have purchased a Whirlpool Water Heater on May 21, 2005 from Lowes Model number FG1F4040S3NOV, Product number 0730261, Serial number 05181291061. It is one of the Flame Lock heaters that was part of a class action law suit. The lawsuit has been settled however. I have had three thermocouples to date installed and each time the heater has gone out after three to four days. The technicians I have contacted at Whirlpool all have stated something else is wrong with the heater even knowing that this model has been seriously defective from the beginning. They always tell me to do this and that to repair it. I do not have hot water as of the date of this writing. The original problem began June 19, 2011.
Published: August 20, 2011
Cindy of Columbus, OH
Source: consumeraffairs.com

Three days ago my washer Whirlpool Caballero has made a loud jet noise soun
Three days ago my washer Whirlpool Caballero has made a loud jet noise sound while spinning. While researching for a repair Ive noticed many complaints about this type of washer. Is there any resources that will help me get this repaired?
Published: July 28, 2016
Alfonso of Richmond, TX
Source: consumeraffairs.com

I waited years to buy this machine. I hate it!!! I agree with the other bad
I waited years to buy this machine. I hate it!!! I agree with the other bad reviews. It destroys clothes. There is barely enough water in it to cover the bottom of the machine much less the laundry. Even deep water is a joke. It does not clean. I put it on the hottest water temp and I can put my hand in there and it is barely warm (it is not my hot water heater). My lightweight comforters come out all tacky and grungy in the middle. The softener dispenser (I use vinegar) dumps in the laundry (no it is not over full) (no I do not slam it shut). I can not let anything soak because the machine will drain after a few minutes and all my detergent, scent crystals etc. are all wasted. I feel like I have to take a survey and complete a questionnaire every time I do laundry. Can someone tell me how to put a comforter in there and leave that little middle eye open? They say the water saver is government regulated? Yup I need the government to do my laundry... I believe in saving water. I have a water saver toilet, shower, faucets. However I can not clean dirty jeans in a gallon of water. My clothes do not even get wet. How does whirlpool get away with advertising this machine can do king size comforter? The gentle cycle will tear apart anything I might put in there because there is no water and that blooming thing just twist and turns so it tears anything delicate. This is the 21st century. I think I should not have to babysit my washing machine. Why should I have to readjust everything in hopes it might be almost clean??? Place this here and that there, wipe the lint out before doing dark laundry. This machine belongs in the dark ages. It is so complicated yet it achieves nothing. A big rip off. I so tired of crying over this purchase. I hate this machine!!!
Published: May 11, 2016
ANN of Santee, SC
Source: consumeraffairs.com

I purchased a Whirlpool washer in 2010. It has started to rust. I called th
I purchased a Whirlpool washer in 2010. It has started to rust. I called the customer services dept. They told me that there was nothing they could do about it because it was over a year old. I asked to be transferred to a supervisor. She told me the same thing. I told her that its not as if Im looking for a new washer. She said that there was nothing they could do; I had to pay for the repairs myself. I told her, After spending almost $1,000 on a washer, I have to pay for the repairs? She said, Yes, maam. I asked if I could speak to someone over her. She said that she had to take down my name and number and someone would call me back in 24 hrs ... from the management team.She asked for my number and not my name and said someone would be calling back. I told her, How are you going to forward the message without a name? Maam, Im sorry. Whats your name? I doubt if anyone will be calling me back. Whirlpool customer service sucks! They dont know how to treat their customers. Watch out for the warranty. What they call a warranty is not.
Published: March 25, 2013
Sharon of Forest Hill, TX
Source: consumeraffairs.com

After 3 short years, my dryer that cost me over $900 is not working and the
After 3 short years, my dryer that cost me over $900 is not working and the part needed for the repair is no longer being manufactured. They did offer the parts for free, but that was useless since they arent available. They then offered me a new dryer which would cost me $800. I am currently waiting for the Product Exchange Team to contact me. Im not hopeful that will be of any use.
Published: June 6, 2016
Lynn of Elma, NY
Source: consumeraffairs.com

At after 4 years of use, my double door refrigerator is giving cooling prob
At after 4 years of use, my double door refrigerator is giving cooling problem. Upper refrigerator part has excessive cooling and lower part has no cooling... after complaints in customer care, engineer was sent who changed the part that regulates auto cut... it gets blocked by ice so cooling air is not reaching lower part. Once changed exactly after 5 days same problem started... In spite of complaints no one came to check for good 2 wks. After long fight, it was defective board that was changed again. After 3 days same problem again, board was changed... Now after 2 and half month same problem. And now today service center has replied that engineer will be sent after one week.
Published: January 12, 2015
Tanu of Gangtok, Other
Source: consumeraffairs.com

This microwave lasted for 15 years! Worked great. Started looking kind of b
This microwave lasted for 15 years! Worked great. Started looking kind of bad after 10 years but still worked. Amazing! All their products are great and last a long time. Would buy again. Boil water in minutes.
Published: December 29, 2020
Cynthia of Saint Augustine, FL
Source: consumeraffairs.com

I purchased the front load washer 4 years ago and the board went bad in 2 y
I purchased the front load washer 4 years ago and the board went bad in 2 years. It costs more to fix it than the washer is worth. Stupidly, I purchased the top loading Cabrio and it has gone downhill from there. Has always sounded like a jet taking off in the spin cycle. Then 18 months into the purchase, it started with grinding noises and load balance issues on the spin cycle. Seems like they have a lot of issues with these Cabrios. Spent a lot of money for nothing. I will never buy a Whirlpool again!!!
Published: June 5, 2013
Marsalies of Supply, NC
Source: consumeraffairs.com

Purchased 12/15/14 > Two weeks. Freezer 1/2 working, no cooling refrigerato
Purchased 12/15/14 > Two weeks. Freezer 1/2 working, no cooling refrigerator. Contacted whirlpool, a service tech was sent out, tech contacted factory for assistance. Factory service had limited information on new production model, replacement part availability unknown. 48 business hours to conduct research. Six days to figure out what part to order/replace. No further assistance will be provided by whirlpool.
Published: January 8, 2015
Dan of Marietta, GA
Source: consumeraffairs.com

I have the 4.3 cu. ft. washer. This washer worked OK, but the lid lock does
I have the 4.3 cu. ft. washer. This washer worked OK, but the lid lock does fail after about one year if the washer is in an environment where moisture may be present.I noticed the lid lock not working all the time about two months before the warranty expired. If this happens, call the warranty department immediately. After checking the ground wire and resetting the washer power over and over again, the lid lock finally stopped working completely. Here is how to fix it:There are two screws on the back of the top portion of the washer. Unscrew them from the silver straps. The washer lid will now push forward and up and off. Prop it up with a stick.Unscrew the two screws on the lid lock and start taking it apart (after reading this entire review). Be careful not to lose any parts and be sure to know where everything goes for re-assembly. Take pictures if necessary. Take the lid lock completely apart including any small pieces.The plastic slide needs to be cleaned. It has a spring that may fall when you pull it apart.The metal contact points inside the lid lock mechanism need to be cleaned. Be extremely careful when pulling the red cover off of the housing assembly. Pull the four metal contact points completely out of the plastic assembly. Be real careful with the black plastic slide piece, the metal rocker switch and the switch actuating motor. Use a small file and rubbing alcohol to clean off any green or white corrosion. Make sure to check all contact points.Re-assemble and you will immediately notice the lock switch working better. Re-install onto the machine. Re-install the upper portion of the washer. Start your laundry. Repeat after one year or when the lid lock becomes faulty again. These points should have been made out of a less corrosive material. Poor craftsmanship. Would not recommend.
Published: September 6, 2011
Luke of Carmel Valley, CA
Source: consumeraffairs.com

After less than three months the oven control failed. Local repairman said
After less than three months the oven control failed. Local repairman said it would cost $450, better to get new one. Whirlpool set-up service call with their Certified Technician, who didnt come. I had to pay compensation to rental guests in the property who went without an oven for almost a full week. Also had to buy a replacement ($633) to provide a functioning range for these guests and next weeks guests. Whirlpools only response was to offer to set-up ANOTHER service call. I am out over a thousand dollars. I have been a loyal and repeat Whirlpool customer for years, but no longer. What an extremely unsatisfying experience!
Published: August 22, 2019
Carol of Washington, DC
Source: consumeraffairs.com

I have a Whirlpool Cabrio washer and dryer combo. Recently, I have learned
I have a Whirlpool Cabrio washer and dryer combo. Recently, I have learned that the washer has a very common problem with the water pump. I have read amazing amount of complaints about this problem and apparently the company has nothing to say about this. The cost for parts and labor for replacing this pump is about $400.00, almost half the cost of the unit. This is unreal!
Published: August 8, 2011
Maria of Pensacola, FL
Source: consumeraffairs.com

I bought the Cabrio Platinum Set approximately 3 yrs ago. These is the wors
I bought the Cabrio Platinum Set approximately 3 yrs ago. These is the worst products I have bought ever. The dryer didnt dry properly since day 1 w/the energy saver setting. I have always had to run a time dry in order to get properly dried clothing. Sometimes things still come out damp. The washer well the washer as I said the WORST product EVER. Approximately 3 yrs old and it leaks all over my laundry room unless surrounded by towels to suck up the water. During the wash it has the worst smell ever. And while spinning it jumps around and is so loud, you can hear it all through my 3 story home. We have complained we have written, emailed, called and have been offered nothing. I can honestly say I will NEVER buy another Whirlpool product again ever.The least they could do is stand by their product. For the price of this set it should have lasted much much longer. I had a Kenmore washer and dryer set that we bought it was not even top of the line I would say probably a cheaper model of theirs that lasted 10+ yrs we bought it brand new and my friend bought it when I changed to a front loader which by the way was one of the cheaper ones but was still better than this piece of **. It started breaking about 1 yr after we bought it. We have already fixed a few things but will not spend another dime on it. Now its not even cleaning. I now have to buy yet another washer. From what I have read either Whirlpool needs to up their game or just go out of business.
Published: February 11, 2017
Suzanne of Ligonier, PA
Source: consumeraffairs.com

Whirlpool Duet - they are highly rated and are aesthetically pleasing. High
Whirlpool Duet - they are highly rated and are aesthetically pleasing. Highly rated, they are expensive, my last Duet w/d didnt last as long as expected. Ive had to repair both machines once since I purchased them. Good quality is of utmost importance, plenty of washing and drying options, front loading washing machine, full size extra large capacity, attractive machines, good reputation for quality and lack of repairs.
Published: March 25, 2016
Christine of Millburn, NJ
Source: consumeraffairs.com

Purchased suite of appliances. 2 years later front burner will only operate
Purchased suite of appliances. 2 years later front burner will only operate on high (fire hazard). Fridge icemaker in door has never worked properly. No ice or shooting everywhere. Whirlpool offers no help because did not purchase pricey warranty & are nasty. Food freezes inside fridge & its my fault. Never Never buy whirlpool or any of their products KitchenAid Jenn-Air. There is a whole list!! They say made in USA. LIE. They are assembled in USA. Everything else is outsourced. No integrity from this company & definitely do not stand behind their products. Customer Service is non existent!
Published: December 17, 2020
Shirley of Easley, SC
Source: consumeraffairs.com

The double oven is the best! Doesn’t heat up the house like the older sto
The double oven is the best! Doesn’t heat up the house like the older stoves! Very easy to clean. The range is all one level, so it is at easy to set your pit anywhere. Also the middle burner is amazing for a griddle!!
Published: February 15, 2021
Tina of Baring, Missouri
Source: consumeraffairs.com

My refrigerator is now 5 years old. I have a stainless steel fridge. I didn
My refrigerator is now 5 years old. I have a stainless steel fridge. I didnt even have my fridge for 2 months and the one door started to rust. Whirlpool did fix that but now my fridge isnt staying cold. My extended warranty was just up 5 months ago. Figured some of the repairmen that we have called wont touch our fridge because they say the model that we have breaks a lot and that Whirlpool discontinued making this model. I am disgusted with this fridge.
Published: May 30, 2015
Janine of Cabot, PA
Source: consumeraffairs.com

It is a double oven. Temp varies too much. The oven is very inconsistent. C
It is a double oven. Temp varies too much. The oven is very inconsistent. Cooking Thanksgiving the temperature would not stay even. It took much longer than intended. It was quite frustrating. I would not recommend the Whirlpool double oven.
Published: February 8, 2021
Richard of San Tan Valley, AZ
Source: consumeraffairs.com

We purchased a Whirlpool washer/dryer set 19 months ago and the washer just
We purchased a Whirlpool washer/dryer set 19 months ago and the washer just stopped working. Our trusted fix-it man came out and diagnosed it as a spin bearing problem assuring me it was not anything we had done. He stated it was a defected part or Whirlpool had never put grease in the bearings. A 450.00 part not counting diagnosis and labor. When I called Whirlpool, the first response I got was that they were sorry but we didnt buy the extended warranty, and of course the warranty it had was only a year. I asked to talked to a supervisor and finally she agreed to supply the part, but I was still responsible for the diagnostic and labor fee, which will be a couple of hundreds of dollars! Not happy with Whirlpool and will NEVER buy any product with their name again. Beware consumers!!!
Published: October 13, 2014
Pam of St Joseph, MO
Source: consumeraffairs.com

Four months after purchasing an $1,800 stainless French door fridge it bega
Four months after purchasing an $1,800 stainless French door fridge it began to not cool even though it was running. I called and was on hold for 45 minutes, then transferred to a different service company that could only come 3 days later. They were here a total of 3 times and each time they could not fix it. It would run for a few days or weeks then die again. Each time I lost a few hundred dollars in food. Each time I was on the phone for almost an hour, and each time it was days later before they would come. Whirlpool refused to refund or swap out the unit. I would have been stuck if it were not for Home Depot finally agreeing to exchange it for an LG.I have never been so upset with any companies customer service in my 45 yrs. The only reason that I am writing this is because my Sony 65 TV died the other day. It was 6 months old and I called Sony. They answered within four minutes and quickly decided to exchange it for a new one and extend my warranty for 2 additional years. There are still decent companies out there. I will never buy another Whirlpool product again.
Published: January 12, 2014
Rob of Waterford, PA
Source: consumeraffairs.com

It knotted my clothes up and twisted them to the point that clothes are so
It knotted my clothes up and twisted them to the point that clothes are so badly out of shape, hems are pulled out and some clothing torn. We no longer use the washer. Also, a very bad film all over our clothing. I have just tonight contacted the Whirlpool company as I have made numerous complaints to the business where I bought it to no avail. The day after buying and using once, the store sent a repairman out and he said use it on delicate. I have done that with the same results. I bought my washer in December of 2011. I am hoping Whirlpool contacts me. If not, we can contact the state attorney generals office, Consumer Affairs and our main TV station to make complaints. I do not have photos as I did not know I would need them. I am giving Whirlpool a chance to respond in hopes that a remedy is available. Maybe as simple as replacing the agitation device.
Published: March 29, 2013
Rae Ann of Wooster, OH
Source: consumeraffairs.com

I purchased a Whirlpool washer in March 2007. That washer is now leaking f
I purchased a Whirlpool washer in March 2007. That washer is now leaking from the bottom. I called Whirlpool. I was told that the machine only had a one-year warranty, so repairs would be at my expense. The CSR then offered to schedule a service call for me at $139, which I refused. A few weeks later, I received in the mail an offer for an extended warranty on my Whirlpool washer.
Published: October 2, 2011
Anita of Florissant, MO
Source: consumeraffairs.com

I bought my Whirlpool refrigerator model #ed5fvgxws07 in Oct. 2011. One yea
I bought my Whirlpool refrigerator model #ed5fvgxws07 in Oct. 2011. One year seven months later, I am experiencing my 1st breakdown. The refrigerator side is failing to cool. I have replaced the temp control thermostat and I am waiting to see if this fixes the problem. I have researched and checked the other possible problems and it is unlikely that it is a defrost fail as there is no frost build-up in the freezer section. And, I checked the heater element and there is continuity through the element. If this does not fix the problem, I believe that there is one other possible solution. I dont have $300.00 to give to an appliance repairman. Maybe I should give it a rap on the side as one other customer said a repair person did to make it work for a few more weeks.
Published: July 10, 2013
John of Shasta Lake, CA
Source: consumeraffairs.com

It is a really great microwave, but the door is falling off of it. We can s
It is a really great microwave, but the door is falling off of it. We can still use it, but try to be careful about it. I honestly and truthfully love my whirlpool microwave as well as my whole set of whirl pool appliances. The door is trying to fall off, but we can still use the microwave. If we get another one we will probably get another whirlpool because I love it so much.
Published: December 9, 2016
Lisa of Jonesville, North Carolina
Source: consumeraffairs.com

We just purchased a new fridge - September 2021 -- Whirlpool side by side.
We just purchased a new fridge - September 2021 -- Whirlpool side by side. Why is just okay? It is a loud refrigerator. A roaring sound is pretty constant. The ice tray in the door has no recessed tray ... so water and melting ice just follow down the front of the door and onto the floor. Two days after purchase we went back to Lowes to return this fridge ... but all the other refrigerators do not have a recessed ice tray. And since they are not plugged in ... who knows if they roar.
Published: September 27, 2021
Dan of League City, TX
Source: consumeraffairs.com

We have the four-door model, french fridge part, drawer, and bottom freezer
We have the four-door model, french fridge part, drawer, and bottom freezer. Overall has been a good appliance. Icemaker burned out in third year. Icemaker replacement is very noisy, popping and groaning during drop-out and refill. Noise level otherwise is average.
Published: August 25, 2020
Ronald of Foley, AL
Source: consumeraffairs.com

This is a Whirlpool dishwasher that has been functioning for 25 years! Much
This is a Whirlpool dishwasher that has been functioning for 25 years! Much better than any of my 4 newer appliances. It has never had a problem. It is easy to load and unload. The dishes are always clean. Dread getting a new one.
Published: March 20, 2020
Sandra of Dover, DE
Source: consumeraffairs.com

I have a Whirlpool refrigerator and it is the 2nd one in 12 months. The fir
I have a Whirlpool refrigerator and it is the 2nd one in 12 months. The first one the refrigerator was freezing food in the fridge part and thawing food in the freezer part. After several times a technician came to try to fix the problem and arguments with Whirlpool. They finally replaced the refrigerator. The new one is now doing the same thing. I am contacting Whirlpool tomorrow.
Published: May 30, 2016
Karen of Nicholson, PA
Source: consumeraffairs.com

I cant begin to tell you what a pile of crap my Whirlpool range with Aqua L
I cant begin to tell you what a pile of crap my Whirlpool range with Aqua Lift cleaning is! We purchased it brand-new and it is the slowest oven on the planet! If I want to cook a pizza I have to call home 30 minutes in advance so the oven will be 1/2 heated up. The Aqua Lift has never worked and the company has the most abhorrent customer DIS-service Ive ever had the misfortune to deal with! I hope these scumbags go bankrupt!!! AVOID anything Whirlpool! There is a class-action suit in the U.S. over what a slime bag bunch of crooks they are and how their Aqua Lift technology has NEVER worked!!
Published: October 11, 2020
Scott of Langley, Other
Source: consumeraffairs.com

Purchased this refrigerator, Model # WRS965CIAH on October 3, 2014. Paid ex
Purchased this refrigerator, Model # WRS965CIAH on October 3, 2014. Paid extra for counter depth. Initially the refrigerator worked fine. After about 9 months we noticed the food in the back of the refrigerator especially on the top shelf started freezing. This started getting worse over the next 2 months. When I called Whirlpool 10/19/2015, 800-253-1301, I was told by their representative that this was normal, that air from the freezer blows into the refrigerator through vents and to just re-arrange my food so that it is not pushed to the back of the refrigerator. I asked him if this was normal why wasnt this happening in the first few months but only developed later? He had no answer. I asked him if it made sense if this was normal then everyone who buys this refrigerator has to make sure their food is not pushed to the back of the unit, then why dont they state that in the directions for use??? Ok everyone make sure every day you push all your food to the front of the unit so it doesnt freeze ridiculous. He just said thats the best thing to do. I asked him if I could talk to a technician, if maybe there was a way to fix it manually and he said there were no technicians there. I asked him if he knew about the lemon law and he said they dont have that there... ok. The refrigerator is just days after the 1 year purchase so he basically said just to call where I purchased it that Whirlpool could do nothing for me. Is this how Whirlpool trains their employees??? Good job Whirlpool, way to go. Luckily I purchased the extended warranty. Will see how the repair goes and report back. Did not call sooner due to health issues. Its not like the refrigerator is years old and started to break down - this is within a year. Whirlpool doesnt care about quality. Will never buy Whirlpool again and will spread the word as often as I can.
Published: October 19, 2015
c of Vista, CA
Source: consumeraffairs.com

I purchased the Whirlpool Cabrio Top Load Washer in 2009. It stopped workin
I purchased the Whirlpool Cabrio Top Load Washer in 2009. It stopped working and I found that it needs a new control panel and recirculating pump which will cost $390, including labor (plus the cost of the service call to diagnose the problem). I would not have expected to have this type of problem with a washer within 3 years of purchase. I cannot recommend this machine.
Published: September 10, 2012
Patricia of Bryn Mawr, PA
Source: consumeraffairs.com

I purchased my stove in June 2020. I had no idea it was to be connected to
I purchased my stove in June 2020. I had no idea it was to be connected to the internet, but no big deal. Had I known of all the other quirks I would have thought twice. 1: A red light comes on to tell you a burner is on but not which one. 2: A red light appears when a burner is hot but it doesnt show which one. 3: Only 3 burners out of 5 can be used for cooking the other 2 are warming and melting ONLY. 4: The stove updates its software whenever it feels like it and shuts off the oven and burners. 5: Periodically I have the oven on and it just turns itself off!6: The touch controls for the oven are in a bad spot because if you accidentally touch them when the oven is on the oven will shut off.Not sure if it has any serious problems just the inconveniences listed.
Published: January 31, 2021
Norma of Elmwood, ON
Source: consumeraffairs.com

My Whirlpool Duet washer was purchased on August 2006. The first one had to
My Whirlpool Duet washer was purchased on August 2006. The first one had to be replaced as it flooded my laundry room on the first floor and the basement – not once but twice. When I was told that they would send yet another service person out to try and fix it, I told them it would be at the curb and that I was looking forward to filing a lawsuit. Then after being on hold for forever and getting the company that sold me the unit involved, they replaced the washer at no charge.From day one I hated this washer machine. If you failed to take the clothes out immediately after washing, they would get a musty type odor and I never felt the clothes got cleaned enough. Yesterday, I went to empty a load of laundry and it was soaking wet with water pooling in the bottom of the barrel. Today, I had a certified Whirlpool tech come and look at the washer and he told me to put it at the curb as the rear bearing is shot and needed to be replaced. He also told me not to buy another front loader and the cost of the repair would be approximately $800.Thank you to Whirlpool for manufacturing a true hunk of crap that, may I say, cost me $1300. I will make sure I tell everyone I know that your products are crap and I would rather wash my clothes by hand. I did call the WP customer service number and was told that this is unheard of and that these machines rarely have any problems. After just reading multiple complaints of the exact same problem, I now know that this product is inferior and the design of the bearing assembly is seriously flawed. A major recall is probably in the near future and Whirlpool is hoping that most people will just dump them before the recall is made public.
Published: August 15, 2011
Melanie of Montvale, NJ
Source: consumeraffairs.com

We had a Whirlpool washing machine 650s, fully automatic on 28.07.2011 at M
We had a Whirlpool washing machine 650s, fully automatic on 28.07.2011 at M/s. Next Showroom Reference bill number 910, Sr no INF **. We had attended, 2 times, a problem with the digital board. After advice from your Whirlpool service person, we had fixed it cutout (make whirlpool), but now, its the same fault with the digital board. Kindly take further action regarding this same problem and sort this out immediately without any further reminder.
Published: August 19, 2011
K.M.Giri of Puzhal,Chennai, IN
Source: consumeraffairs.com

Purchased 03/28/13. Refrigerator 62 degrees on July 4, 2013. Called for ser
Purchased 03/28/13. Refrigerator 62 degrees on July 4, 2013. Called for service July 5 - came out July 9 and told unrepairable - wiring harness set against tubing rusted and broke wires. Since July 9, I have been trying to get my replacement from Whirlpool and always told they will call me 24-48 hours - never calls. Asked for supervisor on July 22, then asked for her name and direct number. Supervisor said someone would call me about delivery. Supervisor told me if a local store would have had in stock, they would have sent it out from there (called local store and was told 6 were in stock and could be delivered tomorrow). Tried to call supervisor back to inform her, but number would not go through (apparently bogus number). As of July 22, 2013, still no refrigerator. Very poor customer service/service repair. July 24 - asked if I needed to get an attorney and/or contact local new consumer advocate - Whirlpool said they would issue a refund check for the refrigerator, and that I should receive it in 14-21 business days - said they could not refund on credit card I used to make original purchase. Hopefully, the check will arrive.
Published: July 25, 2013
Donna of Myakka City, FL
Source: consumeraffairs.com

I purchased new and installed my heater in 2003. SN: 0253109845, MN: EE3J50
I purchased new and installed my heater in 2003. SN: 0253109845, MN: EE3J50RD0454. I started removing and replacing or cleaning heating elements in 2011: pretty good service. In 2015 I noticed black and brown water coming from the hot water taps. I opened it again, cleaned it, and realized anode replacement was required. That is when trouble started.I tried everything usual including 4 foot cheater bar, heating the coupling, impact wrench, tapping with a hammer, etc. Finally found a 700 ft-lb. pneumatic impact wrench on sale at Harbor Freight. After serious wear and tear on my air compressor and about 1-1/2 hours of work with the impact wrench, I got it out. The threads were messed up some, but I did not look close. I had to put the 1-1/4 inch head back in to return it to service while I found and ordered an anode. Could not get one from Whirlpool and could not buy one in Lowes where I bought the heater.The surprise was when I cleaned the threads to put the head back in, I had to use almost as much time and torque to get it to stop leaking as I did when I took it out. Then, when I did try to install the new anode, it required to same effort. Conclusion, There was some kind of imperfection with the threads in the coupling that messed up the threads on the initial installation of the anode, which made it nearly impossible to remove. Whirlpools quality control stinks. The next one will NOT be Whirlpool.
Published: May 25, 2015
JOHN of Glendale, AZ
Source: consumeraffairs.com

Note that most of the complaints are about gas water heaters, but the elect
Note that most of the complaints are about gas water heaters, but the electric water heaters dont seem to be much better. Mine, barely made 4 yrs old and both elements and thermostat went. Had plumbers in for estimates in to repair - much cheaper to install a new one (No...not a Whirlpool!). Very disappointed in the product.
Published: December 15, 2011
V of Memphis, NY
Source: consumeraffairs.com

We purchase a French door refrigerator model G16SARXXF04 3 years ago with e
We purchase a French door refrigerator model G16SARXXF04 3 years ago with extend warranty and since 7/3/15 stop cooling making ice. Then 3 repair person came each week, 1 week later from the Lowes Warranty Dept. With no solution they replace the main panel, the ice maker. And again 8/14/15 stop working and 4 times I am losing the food. And this last time my husbands medicine which very expensive got damage and cannot use. They are coming again but anytime I take food out to dispose. Couple of day later the refrigerator start cooling so when the repair person comes say cannot do anything because is cooling. They are not giving solution. Call Whirlpool, same. And I am sick and disgusted!!! Dont buy Whirlpool.
Published: August 21, 2015
M of Dade City, FL
Source: consumeraffairs.com

After having my Whirlpool side by side refrigerator ice maker replaced 4 TI
After having my Whirlpool side by side refrigerator ice maker replaced 4 TIMES in 10 years, I finally found a permanent fix for it: an Igloo counter top ice maker for around half the price of a replacement Whirlpool ice maker. Unlike the Whirlpool ice maker, it makes ice. I promptly removed the Whirlpool ice maker FOR THE LAST TIME, and sent it to the dump, where it belongs. Goodbye Whirlpool! If that is the best you can produce, you will not receive any more of my hard earned money!
Published: April 1, 2020
J. C. of Clarksville, VA
Source: consumeraffairs.com

It is in the mid-range of cost and functions. For a mid-range dishwasher, i
It is in the mid-range of cost and functions. For a mid-range dishwasher, it has many options, sometimes too many. It does not have rinse and hold. I think its cycles run too long; not always energy efficient (i.e. the simplest one uses the most energy).
Published: November 24, 2016
Virginia of Townsend, MA
Source: consumeraffairs.com

The control knob broke off the washer when it was only two years old. I con
The control knob broke off the washer when it was only two years old. I contacted Whirlpool by email about what happened with the dryer. The control panel is held tight to the dryer now with duct tape and the knob is held on also with duct tape. The knob doesnt work. It is stuck on timed dry so I can at least use it and adjust the time. I cannot use any other setting. It would cost about the amount of the dryer to have it repaired. The customer representative informed me that sometimes things dont last. Im glad for his profound wisdom, but Im stuck with a dryer held together with duct tape. I was offered an extended warranty, but the cost of repair will be nearly the amount of a new dryer. I will seek a different brand in the future.
Published: January 2, 2012
Jolitha of Killeen, TX
Source: consumeraffairs.com

We purchased our a model WTW7800XWO 7 years ago. Our lid kept falling down
We purchased our a model WTW7800XWO 7 years ago. Our lid kept falling down when loading and unloading. Very annoying. 3 years ago it failed to lock down which means the washer will not start. We learned to press down on the lid sides to get it to lock. Then it became loose where it connects to washer and we duct taped it to make it work. We put up for that for a year before having a repairman attach a new lid. 1 year later it did the same thing... And we put up with it hoping it wouldnt totally fail. Today it failed. Since the 1st repair cost 250.00 we decided that we will get a new washer rather than spend another 250.00. We will go with American made Speed Queen. We have had Whirlpool appliances since we were married 50 years ago.
Published: September 28, 2017
Melanie of Cedar Falls, IA
Source: consumeraffairs.com

Whirlpool 500galaxy gas water heater - First week ran great. Now Im lightin
Whirlpool 500galaxy gas water heater - First week ran great. Now Im lighting every day. Called Whirlpool and just getting run around. Had it a month today, still lighting every day. Cant afford to buy another.
Published: February 6, 2014
Mark of Quinton, OK
Source: consumeraffairs.com

Purchased Feb 2013 - worked okay until one month ago. Now stalls in the dra
Purchased Feb 2013 - worked okay until one month ago. Now stalls in the drain and spin cycle. The rotation of the drum sounds awful, makes a loud grinding noise. I tried doing the diagnostic reset of holding the Temp button in for 3 sec, release, 3 sec more but that didnt work. Also, I have noticed clothes are DRY after the Wash cycle! Managed to interrupt the wash and unlock the lid and was very disappointed. This is not a good quality piece of equipment. This seems to be a very common problem. How unfortunate.
Published: August 3, 2014
Jennifer of Salisbury, MD
Source: consumeraffairs.com

I wish to file a complaint regarding a Whirlpool flattop electric range tha
I wish to file a complaint regarding a Whirlpool flattop electric range that we purchased approximately eight years ago. After the first year, a residue began to build up behind the glass on the front of the oven door. Finally, about 18 months ago, I decided to try to unscrew the back of the door in order to clean this since it got increasingly worse year by year. When I unscrewed the door, the side metal bars broke off and the range is to say the least, looked very unappealing . When the oven self cleans it makes the outside of the oven brown and very unappealing.This is a Whirlpool Gold, Super Capacity 465 range. We have been dissatisfied from the beginning. This complaint is not about the retailer, it is about the Whirlpool product. Please help as I am quite dissatisfied with this Whirlpool product at this time.
Published: August 9, 2011
Craig of Prospect, KY
Source: consumeraffairs.com

Because the lid was not thoroughly covered, painted and sealed, it began to
Because the lid was not thoroughly covered, painted and sealed, it began to rust within first year. When I contacted Whirlpool about this - they were not only rude, but will not support quality issues with their products. They basically said they did not care and even acted like a consumer should expect such things! Actually said because its subjected to high moisture levels. WRONG, I do NOT just expect rust. It only formed due to poor quality paint job and was not cured correctly. My Kenmore washer and dryer both, were 25 years old and had zero rust and still functioned when I replaced them with these Whirlpool. Its frustrating that there are no quality, American made products anymore.
Published: February 14, 2019
S of Arl, TX
Source: consumeraffairs.com

Worst service ever. This is my 4th refrigerator (I have 2 homes and moved a
Worst service ever. This is my 4th refrigerator (I have 2 homes and moved a few times) and I have NEVER heard of a compressor going bad in 8 months. This was a new fridge, and all of my food went bad along with my infants milk. I cannot express how upset we were, and Whirlpool told us that they cant do anything for us, and it was just something that happens. Basically, they told me, Sorry for your loss... you should buy a longer warranty since this is not covered if it happens after a year. This is Whirlpools way of telling me, we dont care if you use our product. I am amazed that they wont give us even a credit for what happened. NEVER BUY WHIRLPOOL.
Published: May 5, 2014
David of Linden, NJ
Source: consumeraffairs.com

I bought an electric hot water tank from Lowe’s less than 3 months. No ho
I bought an electric hot water tank from Lowe’s less than 3 months. No hot water so I called Whirlpool. They give me service dept over 150 miles away. They will not come. I need hot water and need help. The hot water tank is half way in the attic and half in the closet.
Published: April 5, 2012
Richard of Greenville, MS
Source: consumeraffairs.com

I contacted Whirlpool in regard to one of their water heaters we purchased
I contacted Whirlpool in regard to one of their water heaters we purchased from Lowes. It came with a 5-year warranty. At the end of 3 years, the lower element went out. Our plumber took the part back to Lowes, where he stated they normally just do a part replacement with them. On ours, he was told the owner would have to contact the manufacturer. I contacted them and supplied them with the plumbers bill and copies of the front and back of our canceled check, along with all my contact info. Their website states theyll get back with you within two days. I contacted them on March 13, 2013. Today is April 7, 2013 and they havent emailed, called or snail mailed me. After reading these consumer reports, the air has been let out of my balloon. No more Whirlpool products for me! Integrity in our country used to be extremely high. Today it is extremely low as demonstrated by the complaints on this website and now mine. Hey Whirlpool, you suck!
Published: April 8, 2013
Fred of Martinsville, VA
Source: consumeraffairs.com

I had a kitchen fire in 1999. All appliances were replaced with Stainless S
I had a kitchen fire in 1999. All appliances were replaced with Stainless Steel Whirlpool. My old fridge was an 18 y.o. Whirlpool and still works fine in the garage. My old above range microwave was 12 y.o. and worked fine, I should have kept it. I had to replace my new Whirlpool Microwave after 4 years and 4 repairs. (Main Power Diode kept failing). Now my Whirlpool Gold fridge is not defrosting, even the freezer light switch is frozen. This French door freezer also seems to have less capacity than my old upright freezer. The retailer seemed sympathetic and pathetic. They would not budge on repairs. I told the contractor that did the rehab on my house what happened, he said he would stay away from Whirlpool and that retailer.
Published: July 5, 2015
Joseph of Perris, CA
Source: consumeraffairs.com

Contacted this am. See through top glass lid is separating from plastic cau
Contacted this am. See through top glass lid is separating from plastic causing sensor to turn washing machine off. Looked complaints up on this machine and it is a common occurrence and is a defect. The machine is a little over 2 or 3 years old and out of warranty. Was told not a common occurrence and I would be responsible for repair. Model # wtw7800xw2. Serial # c12270139. Thank you.
Published: October 24, 2015
Elizabeth of Mount Holly, NC
Source: consumeraffairs.com

4 years ago, we purchased a Model UMV1160CW-3 over the range microwave. Aft
4 years ago, we purchased a Model UMV1160CW-3 over the range microwave. After 14 months the door cracked around the handle and eventually fell off. We made the HUGE mistake of buying the same model for ease of installation thinking that this would be a typical issue. We purchase another duplicate model in April of 2016 and less than 16 months later the same issue occurred. Spoke to customer service on 12/28/2018 and they told me that they would pick up the cost of the parts but I would be responsible for labor which actually exceeded the cost of the microwave. Exceedingly poor-quality product and support. Will not purchase another Whirlpool appliance.
Published: January 9, 2019
Robert of Lansdale, PA
Source: consumeraffairs.com

I have a Whirlpool Gold convection self clean oven. I have now purchased th
I have a Whirlpool Gold convection self clean oven. I have now purchased the fourth fuse in the past four years, which is the last time. I will never buy Whirlpool products again. The only fix is to order fuse before cleaning oven.
Published: April 11, 2014
Roseann of Wakaw, SK
Source: consumeraffairs.com

We recently purchased a new Whirlpool refrigerator and washer/dryer set fro
We recently purchased a new Whirlpool refrigerator and washer/dryer set from Home Depot. The truck for delivery was late and unable to pick up the refrigerator in time for scheduled delivery. Whirlpool contacted us to inform that it was now on back order for another week claiming there was nothing else they could do. Strike one. We paid for the installation and kit for the washer and dryer set. The tech who delivered them claimed the kit was not correct and that he could not install the dryer. We contacted Home Depot, Whirlpool, and had Home Depot call Whirlpool on our behalf with no resolution. They will not refund the installation even though they didn’t install anything.Whirlpool will not directly say whether or not they will send someone else out to actually install it this time. To top it off - I asked the Whirlpool rep which kit needs to be used and she told me whichever I want... for a gas hook up... whichever I want. This is ridiculous and Whirlpool has the worst customer service I have ever experienced. Side note - don’t waste time on the chat feature they provide. You will be directed back to the 800 number with 30 minute hold times. Horrible company!
Published: March 14, 2018
Melissa of Jacksonville, FL
Source: consumeraffairs.com

I have been blessed with my washing machine. I have never had one problem w
I have been blessed with my washing machine. I have never had one problem with it. I have had my machine for over three years now. It is a reliable machine, with five different water levels from small to super. It also has three different water temperatures (just great). I am very pleased with my washing machine. I cannot tell you how many machines we looked at before selecting our Whirlpool, thank goodness we did.
Published: May 13, 2020
Alma of New York, New York
Source: consumeraffairs.com

The clock-timer went out. Appliance is only 1yr. 6mo. old. I CONSIDER THIS
The clock-timer went out. Appliance is only 1yr. 6mo. old. I CONSIDER THIS STILL A NEW APPLIANCE. This is the 2nd Whirlpool appliance, I bought a Whirlpool washer & dryer. The washer went after 2yrs. use. I bought a Kenmore used washer and it still works. I paid cash for the stove. It was bought at a Sears outlet in Cudahy, WI for $398.58 total with the one year warranty. I really have not gotten the use of the price. I guarantee you (this company) I will NEVER buy another Whirlpool appliance again. TOO BAD YOU COULD NOT RETURN A PARTIAL OF THIS MONEY TOO ME!!!!! I have a Sears repairman coming today 8-3-13 costing me $75.00 just to walk in the door.
Published: August 3, 2013
Lily of Milwaukee, WI
Source: consumeraffairs.com

We had the Whirlpool electric range delivered yesterday. The clock light is
We had the Whirlpool electric range delivered yesterday. The clock light is too bright! Keeps the house lit all night! Do I really need to pay the cost of burning this? Additionally, it’s so annoying that we will not be keeping the range. If I needed a nightlight, I would buy one. Very poor design. The lights on the other appliances go out when not in use, one would think the range would have been designed to do so as well. I have NEVER had a problem with a stove light being too bright. This is ridiculous.
Published: February 24, 2018
Kathleen of Boyds, MD
Source: consumeraffairs.com

We purchased our Whirlpool Water Heater about 2 years ago. Three weeks afte
We purchased our Whirlpool Water Heater about 2 years ago. Three weeks after we bought it, it stopped working; the pilot light would not light. They sent a tech out to replace the thermostat and the thermocouple. Now, it has stopped working again. My husband and I have spent nearly 20 hours on the phone with the WP customer service girls and replaced nearly every part but the tank it self. We have not had hot water for over a week and are at wits end! My husband finally got them to authorize us to get a new water heater from Lowes after they told him there was nothing else they could do to help us. Ive read pages and pages of complaints from other people having this same problem. Why do they put you through all the torture if they know its not going to work? Its very frustrating! We are almost to a point of ripping out all the gas lines and going electric! Will the new one we picked up today have the same problems? Only time will tell!
Published: October 9, 2012
Kristi of Ocoee, FL
Source: consumeraffairs.com

We bought a Cabrio washer model #WTW7300DW0 and are very unhappy. The cloth
We bought a Cabrio washer model #WTW7300DW0 and are very unhappy. The clothes come out of the washer dirty, with chunks of soap, (yes we are using HE detergent) and patches of lint on them. The low water design is a joke. The clothes on the top of the load never get into the water. The lid needed repair from the first day we bought it. We have tried all the water settings and the clothes on the top barely move. Why hasnt Whirlpool figured out that this design is just not working? Our three month old washer is headed out of our house one way or another! Notice we didnt give it any stars!
Published: November 12, 2015
Becky of Boscobel, WI
Source: consumeraffairs.com

Bought the Cabrio washer in March 2011. Have had the same problems as every
Bought the Cabrio washer in March 2011. Have had the same problems as everyone else. The machine is constantly off-kilter, does not wash well due to lack of water. Sounds like a freight train when spinning. Bulky clothes dont drain properly and have to be rinsed and drained a second time. After one year of ownership, the entire control panel had to be replaced. The next year, the same control panel had to be replaced again plus a water valve had to be replaced. Thank God I bought the extended warranty. The repairs would have cost me $1000, more than I paid for the washer in 2011. Total piece of junk. AVOID AT ALL COST!!!!
Published: August 23, 2014
Mark of West Hartford, CT
Source: consumeraffairs.com

I bought a whirlpool water heater at Lowes 4 months ago, and it has stopped
I bought a whirlpool water heater at Lowes 4 months ago, and it has stopped working. I called the customer service number and was treated so unjust. I told them that I had just had it looked at by a plumber and he said that the water heater needed to be replaced, I told the whirlpool represented if what the plumber had just advise me. So I asked them if they could just replace it, the customer service representative told me I had to call another number to have their service people look at it and that wasnt for another 10 days. At which time I asked the representative what was I to do without hot water for 10 days. She told me that they could only schedule it that way. So Im here to tell you all please please please dont ever Buy anything from whirlpool because they will not back it up! I on the other hand just lost $500 and went out and bought a Rheem water heater instead.
Published: August 7, 2016
Norma of Wichita Falls, TX
Source: consumeraffairs.com

My old 25 yr old Whirlpool died and was shopping for a new one. I saw the C
My old 25 yr old Whirlpool died and was shopping for a new one. I saw the Cabrio and was really impressed by the features and large capacity interior. I can say that I thought my clothes were getting clean until I looked closely. I have never been so disappointed with this washer. I wish I had my old one back! Clothes arent clean, they are so twisted when I take them out and theres a horrible smell, like oil burning when it runs. The machine would fill up and when it would start to wash, it wouldnt, it would stop. And a loud humming noise was coming from the back.I shut it off and turned it back on and it wouldnt clear. I had to unplug it and plug it back in to clear it and start over. The bearings are gone now and I was going to have a repairman come and look at it, but now I wont bother! After reading everyones comments this Cabrio is a piece of junk and Im sorry I ever bought it! So now Ill be shopping for a new one tomorrow with an agitator!!! Im not impressed with the HE appliances!!! Ive owned this POS for not quite 6 yrs. Expensive to purchase and I will not recommend Whirlpool to anyone! Its sad that companies today make cheap products!! Built to last... ha!! Well never see those again!!
Published: August 22, 2016
Debra of Auburn, NH
Source: consumeraffairs.com

I bought the Whirlpool bottom mount freezer to find out there were problems
I bought the Whirlpool bottom mount freezer to find out there were problems with the drainage. I contacted whirlpool and they sent the parts to fix it but they did not send a repairman. I’m 80 years old and I’m not getting on the floor to fix this issue besides pulling it out to get behind it. The ice will buildup in the freezer so I have to empty the freezer and break up the ice. If I don’t break up the ice it will frost over. I will never buy another whirlpool refrigerator and I’ve been looking at replacing this one.
Published: July 31, 2020
Sharon of Nortonville, KY
Source: consumeraffairs.com

We moved into a new home in December. We purchased the home too late to cho
We moved into a new home in December. We purchased the home too late to choose our appliances or upgrade over what they install. From the start the oven has been aggravating in both the noise that it emits and the variance in actual temperature. We have had the Appliance Service out twice for these ovens. We are told that the noise which sounds like a wind tunnel is normal. It is there to keep the circuit board cool especially during the cleaning process. The noise is quite aggravating and is amplified throughout our open floor plan to all parts of the house.The temperature variance has been calibrated to be more accurate, but Im not convinced it is on the right temperature yet. I continue to give it a try, but Im not sure if the noise of the fan in the oven is making me feel negative towards using the oven at any time. We hate to have to replace these new units with another set of double ovens, but I doubt if I can continue with this noise much longer. It will definitely not be a Whirlpool or KitchenAid double oven of any sort.
Published: January 22, 2017
Gene of Charlotte, NC
Source: consumeraffairs.com

The washer has a convenient water level feature which enables conservation.
The washer has a convenient water level feature which enables conservation. The dryer also feature multiple heat/timing features, another conservation plus. Both are compact and easily loaded and unloaded. The multiple alerts at the ending of the dryer cycles are a convenience.
Published: February 11, 2019
Grace of Childress, TX
Source: consumeraffairs.com

This refrigerator is less than 1 yr. Old and this repair will be the FOURTH
This refrigerator is less than 1 yr. Old and this repair will be the FOURTH. The severe lack of craftsmanship and customer service is shocking! Most states do not have lemon laws for appliances, however something needs to be done to compensate me for THE TIME and inconvenience this caused my family. I needed to purchase a second compact refrigerator because I knew that it would break down again!
Published: December 4, 2015
Barbara of Honolulu, HI
Source: consumeraffairs.com

I recently just purchased a new home with an upgrade provided by the builde
I recently just purchased a new home with an upgrade provided by the builder (which I paid), kitchen appliances to Whirlpool Gold package. 2 weeks from the time the house closed escrow, I used my Whirlpool Gold Accu Bake wall oven self-clean feature. I set it for 2 1/2 hours, which is not even a full cycle of 4 hours. I noticed after 2 hours that the oven shut down. The oven exhaust was hot and the panel control as well, (almost burned my hand). No power and door locked. After a week of waiting to cool down hoping it will unlock and turn back on, it didnt. I called the builder and Whirlpool. Of course, the builder said to call Whirlpool. They registered my oven and set an appointment. The contractor (A&E) came to take a look at my oven and assumed that it was just thermal fuse. He was explaining that the oven does heat up and shut down. Probably after this repair, this will happen again. He replaced the thermal fuse and tried to turn on the oven. The house electric breaker is working, but the oven still did not turn on. So this time, he checked the control board and said that it is dead and will have to order. I am tired of having an oven for 2 weeks only and already have this issue. I did find out as well online that Whirlpool do have several complaints regarding their self-cleaning oven. I want to either just replace the whole oven or give me cash so I can replace the Whirlpool and buy another brand. I dont see the point of having a self-cleaning oven if this will heat up and shut down the unit or get a suggestion not to use the self-cleaning feature anymore so it wont break. I think this is a design issue and Whirlpool is not taking the responsibility to fix the design to start.
Published: April 19, 2012
Melody of Murreta, ca
Source: consumeraffairs.com

Whirlpool side by side with in door ice maker W10281961D - I purchased the
Whirlpool side by side with in door ice maker W10281961D - I purchased the refrigerator 10-2013. Within 9 months all of the food in the refrigerator side was freezing. Unfortunately, I did not purchase the extended warranty so I would turn up the temp control every 24 hours as suggested in the manual. The water maker then stopped working. I am disabled and money is tight, but I was wasting so much by throwing frozen produce and eggs away and was worried about thawing meat on the counter since it was not possible to in the refrigerator.I finally broke down, called Sears, purchased the warranty at that time, which was $259.00 and when the repairman came out we found out the damper was broken, thus causing the food in the refrigerator to freeze and the motherboard had went out, thus causing the temp controls not to work. The extended warranty had a $500 max, so we had to pay an additional $120.00 out of pocket. It is working fine now, but in my opinion, it should not have stopped working as quickly as it did since it was an expensive purchase to start out with.
Published: February 2, 2015
Tamara of Westland, MI
Source: consumeraffairs.com

Cabrio WTW8200YWO - We purchased this washer five years ago. About a year a
Cabrio WTW8200YWO - We purchased this washer five years ago. About a year ago it started getting noisier and noisier on spin cycle. Now it sounds like a jumbo jet taking off. A Google search quickly revealed this is a ubiquitous problem with these washers. As we are in our 70s and dont have kids at home, we are very light users of the washer. First, I would suggest that no one buy this washer. Second, I suggest that Whirlpool should recall these washers. I called Whirlpool and it turns out they clearly know about this issue. The good news is they will offer you a discount on repairs or even on a new machine. The bad news is it will still cost you several hundred dollars to fix their design defect. I suggest that you avoid purchasing Whirlpool products both because of their defective design and because of Whirlpools unwillingness to take responsibility for these problems.
Published: February 2, 2017
J. of Saratoga, CA
Source: consumeraffairs.com

Whirlpool has a terrible customer service! I have an almost new washer brok
Whirlpool has a terrible customer service! I have an almost new washer broken and I had it repaired. The company is having the same issues in another model and yet, they would not offer to even refund the repair.
Published: September 29, 2011
Cynthia of Kettering, OH
Source: consumeraffairs.com

This is our 3rd repair in 13 months and now my 4 and 1/2 year old son and I
This is our 3rd repair in 13 months and now my 4 and 1/2 year old son and I both suffered bacterial food poisoning on this 3rd round. It has been a complete nightmare. Then we found out until last month, they were completely replacing the entire refrigerator. Then they stopped that and are just replacing the parts again. Now there is a back order of the parts and not to put any food in there or we will get sick again. The repair itself will take 4 hours whenever they get the parts in and another 1/2 day to take off work. We are building a house and have bought the entire gold series line of crap that is sitting in boxes in our garage. NOW WHAT WHIRLPOOL?
Published: June 13, 2014
Susan of Panama City Beach, FL
Source: consumeraffairs.com

If you have the double oven below with bad board, start shopping for a new
If you have the double oven below with bad board, start shopping for a new oven, but the part is no longer made. How can you end of the life a product after only 6 years? This is about the RBD305PDS12 double oven! I have wasted 3.5 days with Whirlpool/Maytag. Its very Frustrating how each department passes you along and makes promises about what the other department can do, resulting in zero satisfaction. None of them are well informed to say the least.I have a 6-year-old double oven that has a bad board and after 3 days, I find out it is no longer made. I paid $1500.00 six plus years ago and now I get to spend $2000 plus to get a new one. Again, how can you end of life a product after only 6 years?
Published: December 14, 2011
Denny of Ballwin , MO
Source: consumeraffairs.com

I moved into an apartment in July 2010 after closing in May 2010. My microw
I moved into an apartment in July 2010 after closing in May 2010. My microwave by Whirlpool stopped heating a few days after the one year warranty was over. This appliance was of April 2009 series. My builder doesnt take responsibility and Whirlpool asks for huge service visits and repair costs that leaves me with no choice but to replace, and that too with the same product. This will cost me about $600-700 including installation and warranty, etc. I strongly believe that consumers should be protected against such liabilities. I have to pay for the product, the removal of the faulty one, installation of the new one plus taxes, plus transportation etc., only because Whirlpool sold it and the builder bought it (they are also hand in hand with these suppliers and dont bother after occupancy). God save us from such eventualities and undesirable expenses which hurt. No one should buy such items.
Published: June 13, 2012
Vijay of Toronto, ON
Source: consumeraffairs.com

My landlord replaced our old Whirpool topload washer with a Whirlpool HE to
My landlord replaced our old Whirpool topload washer with a Whirlpool HE topload machine last year. Looks sleek, lots of settings BUT IT DOES NOT GET CLOTHES CLEAN - not on any setting, not if loaded as recommended or under-loaded, not if I use more or less detergent, and not if I follow all the tips for getting rid of residue. This machine so under-performs I have to spot clean my clothes AFTER I was them. And were not talking deep dirt or grime here, or things that need special treatment, Just ordinary dirt dirt, to which the machine adds gray streaks of dirty water residue. Thank God I didnt buy this turkey for myself -- I will NEVER buy one of these machines. I did two small rugs today and they came out dingier than they went in. These machines should be recalled. If I could give it less than one star, I would.
Published: July 21, 2017
Susan of Lake Mills, WI
Source: consumeraffairs.com

I have had to replace the thermostat 3 times. Worst fridge I have ever owne
I have had to replace the thermostat 3 times. Worst fridge I have ever owned. Lost lots of food and time and money that I will never get back. I will never ever buy another Whirlpool product again. Aint got time for that.
Published: April 29, 2019
John of Windsor, ON
Source: consumeraffairs.com

I purchased a washing machine in year 2002. It was working perfectly. Recen
I purchased a washing machine in year 2002. It was working perfectly. Recently, its drive belt started slipping. I called local service center, S. R. Enterprises, with mobile number 9204792391.The technician came after 3 days and declared that the gear box is leaking and will have to be replaced. They had no gearbox in stock for model f45, top loading, fully automatic.After a wait, they took away the machine to their workshop on 30.09.2011 and returned it on 04.10.2011.They charged me Rs. 4,730. I will have to be replaced. I found that its LID, which was perfectly okay, is now making a terrible sound when opened and would fall down, not allowing to load the machine. I informed the service center immediately. After many reminders, a man turned up yesterday and declared that the LID will have to be replaced and I will have to pay Rs. 2,000 for that. I rang up the service center to say, Since it has been damaged in your workshop, you should replace it free of cost to me. Their reply was evasive and negative. I called your call center and they registered my complaint - customer number **, comp. number **. I was assured that the LID will be replaced within 24 hours.
Published: October 12, 2011
N.P.Sinha of Jamshedpur, other
Source: consumeraffairs.com

Misinformation provided about their products - I ordered the Whirlpool 30 D
Misinformation provided about their products - I ordered the Whirlpool 30 Drop-In Electric Range pictured in their literature with a gray oven door. When I had it installed, I thought it had a green film covering the oven door. It is not a film. It is the oven door color. It does not show that or talk about it in any of the literature. I would not have bought or paid to have this range installed. The green color does not go in my kitchen! I would sue them for misinformation if I had the money to spare! I will never buy another Whirlpool item.
Published: May 14, 2012
Laura of Laguna hills, ca
Source: consumeraffairs.com

Bought a nice house in 2012 which has a Quiet Partner 3 Dishwasher. About t
Bought a nice house in 2012 which has a Quiet Partner 3 Dishwasher. About twice a week it has to be reset pressing buttons because it blinks at you when you press start. Control board was replaced a couple times since we bought house. We just put up with it. The tub has a manufacturers defect in bottom where the plastic is so thin it finally cracked and over time water trickling out went to wall. Then ruined an area in finished basement ceiling. Ive used a couple different things to stop the leak but it always starts leaking. Customer service says its not under warranty so will buy a new dishwasher. But not Whirlpool or Maytag. Same company now. Dishwasher is a total piece of crap.
Published: September 28, 2015
Todd of Villa Rica, GA
Source: consumeraffairs.com

About six years ago we purchased a matching Whirlpool HE washer and dryer f
About six years ago we purchased a matching Whirlpool HE washer and dryer from Lowes. Because of some previous issues we had had with a dishwasher we had bought, and at the direction of a repairman, we bought the 4 year extended warranty when we bought the washing machine and dryer. Thank heavens!!! About 3 months after the manufacturers warranty expired, I began to have issues with the washer. Again, thank heavens I had purchased the warranty through Lowes because after 6 visits from the repairman to fix one problem after another, Lowes finally junked the machine and said it was no longer cost effective to try to repair it. I was SO frustrated! And, attempts to contact Whirlpool regarding the issues were COMPLETELY useless!!! Thinking it was just a fluke, I replaced the broken washer with another exact model (I know, I know... should have done my homework!).This time, after replacing the motherboard within two months of owning the new machine, the machine began to work fine, and washed great! Again, I thought I had just gotten a lemon with the previous machine. But, here we are 4 years into owning the new one, and it has completely quit working. Clothes smelled like mildew despite cleaning the machine as recommended. So, I called out a repairman, he said the transmission had gone out and it would be cheaper to just replace the machine. What?? I spent almost $700 on it only 4 years ago! When I told him this, his response was that he had seen repeated problems with this machine and felt like they were disposable washing machines that you had to figure would only last a few years before having to be replaced. Again, WHAT??I dont know about everyone else, but I dont have $700 to throw around every 3-4 years to replace new appliances because the manufacturers cant/wont make a better product. We had owned a Whirlpool dishwasher, and it had all kinds of problems too. So, once again, I contacted Whirlpool about the washing machine and got nowhere!!! SO disappointing!!! Absolutely the WORST customer service I have EVER seen!!! On hold forever, only to talk to a customer service rep who not only sounds bored to death with their job, but certainly less than sympathetic (probably from having to field questions all day long about the poor quality of the product), and less than helpful because Whirlpool has no desire to fix the issues. Needless to say, I will NEVER own another Whirlpool appliance again! SO disappointed!!!
Published: October 29, 2016
DeAnn of Atkins, VA
Source: consumeraffairs.com

I purchased this stove in September and I am very unhappy with the Aqualift
I purchased this stove in September and I am very unhappy with the Aqualift. The service department said I would have to probably do the cleaning process about 7-8 times for it to really work. I find that very unacceptable would never recommend this to anyone.
Published: January 7, 2016
Mary Ann of Monroe Twp., NJ
Source: consumeraffairs.com

Two years ago, we bought a Whirlpool gas range, model WFG361LVQ2. The range
Two years ago, we bought a Whirlpool gas range, model WFG361LVQ2. The range-top grates were porcelain-coated, smooth and shiny. The range itself has worked flawlessly (Admittedly, it gets only light use in our elderly household, which consists of me and my wife). The only complaint I have is that the porcelain on the grates is failing. On one of the grates, its flaking off where the flame contacts with it during cooking (Photos attached). On another two, the porcelain has developed a surface roughness thats clearly a prelude to same type of damage as the first. The fourth grate still appears to be intact. The differences in damage is no doubt due to the different amount of use that each receives.When I called Whirlpool, a supervisor there told me that grates have no specific life expectancy, and that is true for plain metal grates as well has porcelain-coated grates. She also said that some chemicals can penetrate the porcelain and shorten its life. I told her we didnt use any chemicals on the grates, but only rarely used common kitchen scouring powder, and I cant imagine the powder or the chlorine in the powder could do that kind of damage.When I asked what it would cost to replace the four grates, she said $187. I told her the entire stove cost about $500, and it didnt make sense to pay almost $200 to buy grates every two years for the next thirty years. I told her that the grates on our previous (non-Whirlpool) range lasted the life of the range - about forty years. So I declined to purchase new grates, despite her offer of a one-time discount of 25%. Though the grates are becoming eyesores, theyre still perfectly usable. So Ill hang onto them until I can find some bare metal ones to replace them.
Published: November 4, 2013
Roy of Chicago, IL
Source: consumeraffairs.com

LED Freezer Lamp stopped after eight months, $14, not covered under warrant
LED Freezer Lamp stopped after eight months, $14, not covered under warranty. OEM water filters are costly. Icemaker is noisy, ice dispenser chute clogs. When refrigerator was set at 38-40 degrees the eggs and most top and middle shelf items partially froze. Noisy compressor. Good price from Home Depot sale in Nov. 2019.
Published: August 29, 2019
E. of Los Angeles, CA
Source: consumeraffairs.com

The front of our Whirlpool washing machine started to rust in one place at
The front of our Whirlpool washing machine started to rust in one place at the bottom within six years. Now it has broken out in three of four places on the front. We are very dissatisfied with machine and will never buy one again.
Published: April 21, 2012
George of Sydney, OTHER
Source: consumeraffairs.com

Cabrio washer - This was a huge disappointment, clothes not clean, sometime
Cabrio washer - This was a huge disappointment, clothes not clean, sometimes still dry in middle even with small loads! Have had washer just over a year, second time it has quit working! This time it wont even give a code to why it wont spin out! Living on a budget, I cant afford such a shoddy product! Never again will I buy any product associated with whirlpool!
Published: June 26, 2014
raeanne of Kersey, CO
Source: consumeraffairs.com

After one of the door shelves in our new refrigerator cracked, I ordered a
After one of the door shelves in our new refrigerator cracked, I ordered a new shelf from our local agent Neuman Appliance repair in Ashmore, in July of this year (2014). I was told that it would take a while as Whirlpool were notorious for poor service; however, it is now the middle of September, and we are still waiting!When we ordered a new part for our dishwasher from Fisher and Paykel, we received the part in just 3 days. I mention this to give an idea of what good service should be.
Published: September 20, 2014
Michael of Gold Coast, Other
Source: consumeraffairs.com

I bought a Whirlpool refrigerator in 2007 from a recommendation from my rep
I bought a Whirlpool refrigerator in 2007 from a recommendation from my repairman. He told me that most refrigerators last about five years. I cant believe after five years I will have to buy another refrigerator. I know someone that has a refrigerator that is 50 years old. Cant any refrigerator makers make any appliances that last? With all the technology we have nowadays, it seems like you could. You just want the public to spend more money on repairs or a appliances. Hope you buy the product you sell! Looking forward for a reply.
Published: April 16, 2012
Liz of Broussard, LA
Source: consumeraffairs.com

The door handle is cracking on my Whirlpool microwave. This is a poor expe
The door handle is cracking on my Whirlpool microwave. This is a poor experience with Sears. My original door was smoked up from a kitchen fire. I replaced the door and handle in June. My boyfriend does all the cooking, so I did not notice the handle until November. It is cracking on the side. We contacted Sears, and they said it was past the warranty. This problem is due to a defective product. I have seen several similar complaints online.
Published: November 17, 2011
Pamla of Gulf Breeze, FL
Source: consumeraffairs.com

This washer is less than a year old. From the start it was horrible. I was
This washer is less than a year old. From the start it was horrible. I was told to call a repairman who came and charged me $200 and still the thing doesnt work. I have never hated an inanimate object like I hate this machine. Oh, and the dishwasher also made by Whirlpool and also new, leaks! I will never ever ever buy anything made by this company. It should be a crime punishable by imprisonment to sell such garbage. But they keep offering me service contracts for $395 to come take a look. Thieves.
Published: June 27, 2016
Shannon of Phoenixville, PA
Source: consumeraffairs.com

I purchased the fridge 2nd hand in 2013. It was 10 years old at the time. I
I purchased the fridge 2nd hand in 2013. It was 10 years old at the time. It is still going strong & I purchased it because it has a frost-free freezer that never needs de-frosting and I love the features & size - its the PERFECT FRIDGE. What I look for in a fridge is its colour - I like metal, steel grey colour. I go for reputation & quality. Frost free is the biggest factor that determines my purchases, long-term (10-year min.) warranty & guarantee, size.
Published: January 11, 2017
Cheri Simonne of Cape Town, Western Cape, So
Source: consumeraffairs.com

We been having the same issues as all of the people that have consumed the
We been having the same issues as all of the people that have consumed the water heater. We have replaced the pilot more than 3 times and other parts of this water heater! Well, we are a family of 9 and the only way we can shower is by heating up water like everyone that has the same issue.So I would never recommend this (Whirlpool) water heater to anyone!
Published: December 23, 2011
Cirila of Canoga park, CA
Source: consumeraffairs.com

I bought a Whirlpool Cabrio Platinum washer 2 years ago and it is by far th
I bought a Whirlpool Cabrio Platinum washer 2 years ago and it is by far the worst washer I have ever owned. Its a water saving device with extremely long cycles. The clothes dont get wet enough, dont come out clean and they do not smell fresh. I have to put them through 3 rinse cycles and often times have to re-wash my clothing. The cycles are very long, using more electricity, and it takes me 3 times as long to get my weekly laundry done. My clothing comes out more wrinkled and twisted causing longer time ironing. My old agitator style washer did a superior job compared to this piece of junk. I dont like the automatic locking lid, nor do I like the machine choosing the spin cycle for me. There isnt even a soak cycle. If I want to soak my things I have to do it in the sink and then drag them to the washer to rinse and spin them.I spend a fortune on laundry additives in order to get my clothing clean and then they arent as clean as with my old washer. I now dread doing laundry and every time I look at the washer I feel like taking it to the dump! There isnt anything I like about this machine and I wouldnt recommend it to anyone. It is a piece of crap. This is 2016 and they havent learned how to make a good working washing machine. When I move, I will be celebrating leaving it here! I will never, ever buy a product made by them again.
Published: July 19, 2016
Mieke of Tucson, AZ
Source: consumeraffairs.com

WE had a Kenmore dishwasher and it never got the food off without scrubbing
WE had a Kenmore dishwasher and it never got the food off without scrubbing the dishes first. We decided to get a new dishwasher after being very frustrated. We purchased a Whirlpool and noticed a difference instantly. It was quiet, got the dishes completely clean, (no pre-washing like before) and was overall a better fit for our family.
Published: January 8, 2016
Abby of Lakeside, CA
Source: consumeraffairs.com

On its 1st year, the water pump went out. It cost $200.00 to replace it. On
On its 1st year, the water pump went out. It cost $200.00 to replace it. On its 2nd year, the circuit board went out, and it took $300.00+ to replace it. On its 5th year, the bearings went out and cost $250.00 to replace it. I bought this for $900.00, and I already have paid $750.00 plus the price of purchase which makes this washer $1,600.00. Whirlpool should compensate all of us who have worked hard and have purchased this product! I will never purchase from Whirlpool again. I can’t afford them. I should get a refund from Whirlpool. Don’t they care? Email me for these problems at **. I am so dissatisfied with this product.
Published: March 7, 2013
Donna of Dorchester, NE
Source: consumeraffairs.com

I had a perfectly good Kenmore range, but I didnt like the color. I purchas
I had a perfectly good Kenmore range, but I didnt like the color. I purchased a Whirlpool 30-inch gas range at Lowes. I had problems immediately! The repairmen were at my house 6 times within the first year. My warranty expired and they wanted me to pay for an extended warranty. I refused to pay any more for this piece of junk! I fought with Whirlpool and demanded they either replace the range or reimburse me the full cost. They finally agreed, after many heated conversations, to replace or reimburse me as long as I promised not to purchase a Whirlpool product again. What kind of company would say that? A company that knows their product is defective and has poor customer service. I opted to take the new range that they promised wouldnt have the same problems. It is having the same issues as the original one. It shuts off in the middle of cooking and it is infuriating to say the least. I can promise Whirlpool I will never purchase a product from them ever again!
Published: January 28, 2013
Chris of Bayville, NJ
Source: consumeraffairs.com

In less than 4 years the top lid broke at a poorly designed hinge point (+$
In less than 4 years the top lid broke at a poorly designed hinge point (+$200). Cabrio washer mercilessly tangles/twists clothes; HE does not totally rinse all detergent from clothing necessitating extra rinse (so much for efficiency); now at 4 year point bearing has gone and machine sounds like a freight train (+$250). Do not recommend this item if this what to look forward to. Called Whirlpool initially about tangling/twisting problem and just got lip service about arranging clothes. Duh, did that already.
Published: December 5, 2015
Richard of Hedgesville, WV
Source: consumeraffairs.com

Visa MasterCard

Site Secured By The Website Guardian
TOP